Manager, Process Resume Samples

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L Hoppe

Linwood

Hoppe

61722 Kuhic Parkway

Los Angeles

+1 (555) 910 9561

61722 Kuhic Parkway

Los Angeles

Phone

p +1 (555) 910 9561

Experience Experience

Philadelphia, PA

Manager, Process Development

Philadelphia, PA

Bechtelar-Pfeffer

Philadelphia, PA

Manager, Process Development

Defines the scope of work and develops experimental design with assisstance from the team. Maintains scheduling of products/projects. Supervises all daily lab duties. Delegates projects. Resolves problems. Participates in labwork as necessary. Manages upkeep of departmental equipment
Manages resources for relevant client projects and reviews and updates CT Development resource planning tool for relevant projects and direct reports. Ensure that process development resources are effectively deployed to maximize team output, ensure people development with a strong focus on cross-training
Determines feasibility of labor estimates, and/or costs of production for each custom request received, and for PD projects as requested
Attends and participates in department and client meetings. Participates in Customer Audits. Prepares methods/draft batch records for PD projects transferring to CT. Prepares monthly management reports
Effectively identify and escalate process risks, prepare project progress summaries for management review and develop and manage project timelines. Prepares and reviews presentations, protocols, and PD reports
Develops and implements departmental SOP’s, DMR’s, labels, PQA documents, written materials. Understand at-scale cGMP manufacturing process and constraints to develop principles for process development in the lab and successful transfer
Work closely with Lonza’s global network to share knowledge and implement best practices and procedures

Phoenix, AZ

Manager, Process Change Management

Phoenix, AZ

Balistreri-Gorczany

Phoenix, AZ

Manager, Process Change Management

Applies a structured change management approach and methodology for the people side of change caused by project initiatives
Works collaboratively with Accenture, Project Leads and other key stakeholders, conduct Stakeholder Analysis and Impact Assessment
Develops a change management strategy based on completed Stakeholder Analysis and Impact Assessment, leveraging original business case assumptions and Accenture’s pre work
Identifies potential people-side risks and anticipated points of resistance and develop specific plans to mitigate or address the concerns
Develops and implements all work communications and timelines as agreed
With the direction of Project Lead, defines and manages the overall training strategy and plan for Project Oryx including audience analysis, development approach, review process, framework, curriculum plan, support approach and delivery strategy
Assists in confirming business process designs and analyzing changes to existing roles, jobs and teams to fully understand training impacts

present

New York, NY

Senior Manager Process Harmonization

New York, NY

Mills Group

present

New York, NY

Senior Manager Process Harmonization

present

Create new and improved working methods for entire processes and systems
Provide comprehensive expertise for assigned functional areas/systems and processes towards team and business partners
Provide solutions and facilitate decisions by structuring/analyzing data and deriving the respective recommendations
Develop and implement other functionalities as e.g. credit memo procedures together with CoE colleagues, business partners, Global IT
Develop new processes and standards with direct impact on the department and overall targets
Harmonize the used tools and underlying systems together with local stakeholder and Global IT (e.g. SAP MM and SRM-Coupa-RDA-Ariba-Neo Grid-Bravo Solutions-Trade Interchange)
Identify improvement potential through variance analysis, derive solutions and facilitate related decisions

Education Education

Bachelor’s Degree in Customer Orientation

Duke University

Bachelor’s Degree in Customer Orientation

Skills Skills

Strong interpersonal skills including the ability to negotiate to fair and reasonable conclusions
Demonstrable experience and capability to lead complex projects autonomously
Ability to work under pressure and be highly pro-active in prioritizing issues
Experience working in an infrastructure technology environment highly desirable
Developed communication and diplomacy skills with a strong ability to persuade, influence and effectively embrace client and stakeholder relationships
Strong team building and team Leadership experience in the IT design, build, deployment and operations environments
Manage professional level employees, who perform either a single task or multiple, but closely related tasks
Demonstrated ability to teach and assess communication, collaboration and team work skills
Ability to resolve issues of contention and conflict
Demonstrable experience participating and leading organizational culture change initiatives

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15 Manager, Process resume templates

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Manager, Process & Projects Resume Examples & Samples

Understand seasonal, mid term and long term business target and requirement, evaluate sourcing base capabilities, identify the gaps between demand and supply
Support development and driving of specific business road map for supply base to build upon, ensure sourcing process/capability build are align with overall sourcing strategy and sourcing milestone
Lead and co-ordinate projects from sourcing side, monitor project progress, ensure project on time completion, follow up performance and feedback post project implementation
Support development of end to end business process, framework and calendar, to facilitate effecient cross-functional team communication and work flow. Monitor process implementation, collect feedback and drive for continuous streamlining and optimization
Develop tools and supporting system landscape to facilitate business plan, monitor data entry, data integrity and system performance. Ensure tools and systems are enhanced and upgraded according to evolving business plan
Continuously challenge sourcing base line, identify business opportunity and competitive advantage to bench mark against and build upon, drive manufacturing model optimization to best fit business need and continuously drive customer service level forward
Be the customer voice and supply voice, ensure a two-way dialogue between demand and supply, facilitate establishment of specific customer service model to ensure business success
For specific business section: facilitating performance target setting, oversee performance, identify and address performance gaps, ensure SLA and OTIF are met
For specific business section: Be the sourcing escalation point on the operation, work with related departments to address process and system issues, ensure smooth and efficient business process and implementation
Textile background, good product knowledge preferred
Excellent apparel process knowledge and skill
Advanced MS office skills
Strong interpersonal and communications skills
Undergraduate university degree
Minimum of 4 years working experience , preferably in Apparel / sports industry

Assistant Manager Process Re-engineering Resume Examples & Samples

Graduate or Post graduate preferably with 4 years of experience
Experience of the full project lifecycle, including testing, reconciliation, user acceptance and post-implementation review / support
Experience in working with complex and end to end processes
Experience of working in tight deadlines in a fast moving environment
Experience of Financial Control systems and procedures within Banking

Senior Manager Process Harmonization Resume Examples & Samples

Partner with business and Senior Management within the assigned area of responsibility
Identify improvement potential through variance analysis, derive solutions and facilitate related decisions
Ensure proper governance of process standards for assigned functional areas/system in ERP systems on day-to-day basis
Well-founded experience in Project Management
Ability to think and act strategically and develop operational strategy
Excellent analytical skills, managing large data quantities from multiple sources
Comprehensive understanding of system landscape, preferably ERP systems
Very good experience in SAP SD, basic experience in FICO and MM of advantage
Business fluency in English (written and spoken)
Relevant university degree; advanced degree or professional certification desirable

Manager, Process Expertise Resume Examples & Samples

Possesses good management and supervisory skills
Has a general knowledge of the plant’s quality system
Has knowledge and understanding of and/or the ability to perform the Quality Control Process
Has knowledge and understanding of and /or the ability to perform the Material Release Process
Has knowledge and understanding of and /or the ability to perform the Nonconformance Process
Has knowledge and understanding of and /or the ability to perform the Preventative Maintenance Action Process
Has knowledge and understanding of and /or the ability to perform the Document and Data Control Process
Has knowledge and understanding of and /or the ability to perform the Calibration Process
Has the ability to identify and satisfy training needs in the department
Has good written and verbal communication skills
Possesses basic Micosoft Computer skills (Word, Excel, PowerPoint, etc.)
Has knowledge and understanding of and /or the ability to perform the Personnel Process
Has knowledge and understanding of and /or the ability to perform the Quality Validation Process
Has knowledge and understanding of and /or the ability to perform the Change Control Process
Has knowledge and understanding of and /or the ability to perform the Planning and Launch Process
Has knowledge and understanding of and /or the ability to perform the Processing Process
Has knowledge and understanding of and /or the ability to perform the Transfer and Storage Process
Has knowledge and understanding of and /or the ability to perform the Management Processes
Has a working knowledge of FDA CGMP Guidelines
Has knowledge and understanding of and /or can perform the Quality Records Process
Fluency in French language is desirable
The ideal candidate will be mobile to work in locations through the US
Bachelor of Science Degree in a technical discipline (engineering or chemistry preferred
Three or more years managing a plant or corporate Industrial Quality Department

Senior Manager Process Harmonization Located Resume Examples & Samples

Ensure highest degree of template compliance pertained to global finance template processes is achieved during the business assessment phase
Oversee and govern the implementation of global template processes in OneERP implementation projects with no unauthorized deviation allowed
Steer and coordinate with global finance resources on providing proactive on-site & remote training, testing and go-live support during the implementation phase until completion
Ensure global finance template including documentation, for both key user training and user acceptance test purpose, is readily available for the implementation
Support global template improvement projects driving the development of more robust finance template processes for OneERP program
Partner with global business, CoEs, markets, IT and Senior Management on driving the global template process adoption
Enable fact based decision making by creating transparency on detailed process execution flow and dependency
Develop and implement adequate communication packages to present derived results, recommendations and solutions
Provide comprehensive expertise for ERP finance processes towards team and business partners in OneERP and process harmonization programs/projects
Possess full ownership of processes and systems as well as process documentations for ERP finance processes
Ensure strong governance of finance process standards in ERP systems during the OneERP program
Lead and support ERP rollout (e.g. workstream lead) as well as process harmonization programs/projects in ERP finance processes
Thorough understanding of the complexity, interactions and dynamics within an international company
Excellent communication skills for influencing others
Very strong knowledge and hands-on experience on SAP FICO process and related master data setup
Good knowledge of SD and MM process and setup is highly preferred
Solid experience on medium-to-large scale project management
Lean 6 Sigma background and/or other process optimization tool preferred

Manager Process Collections Un-secured Debt Resume Examples & Samples

Leads/Participates in the investigation, development, implementation and enhancement of un-secured collection processes for the Collection Functions
Proactively researches, documents and implements processes ensuring enhanced collection efficiency and effectiveness
Ensures Functions and National Office processes are compliant with RBC policies
Ensures processes meet federal and/or provincial regulatory requirements pertaining to collections and general credit principles
Develops and maintains process documents , job aids and flow charts relevant to collections
Leads/participates in cross functional teams to streamline, enhance and develop national standards
Leads/ participates in audits ( internal /external)
Identifies, designs, writes, presents and implements business cases, including systems and technology enhancements, related to collections of retail credit clients
Subject matter expert on matters relating to the collection of un-secured products
Review – Daily T-360 reports to audit and insure G.L. and cost transits match. Monitor borrowers charges to ensure invoicing costs are being charged correctly and approved properly
Review – Monthly - Re-Age reporting, to oversee cards and personal products use-age of manual re-ages, including compliance to policy for re-ages and the hardship program

Manager Process & Technology Resume Examples & Samples

The individual will be responsible for managing multiple process improvement projects affecting cross-department stakeholders
Upon execution of the process improvement initiative, the individual will also be responsible for designing, developing, and delivering business process and system (where appropriate) training to support the business through the change management phase of the project
Balances the needs of multiple stakeholders in cross-department process improvement projects, ensuring that all impacted parties are actively engaged
Utilizes standard project and training methodologies and applies the appropriate tools to the unique project at hand. Takes the lead on process documentation and identifying quantifiable benefits of the proposed improvements
Responsible for successful project delivery from scoping and kickoff through requirements delivery, change management, training, implementation, and follow up
Applies critical thinking, problem solving skills, and a data driven approach for identifying and executing on process improvement and emerging technology opportunities
Prepares presentation materials for senior leadership team on identified areas of emerging trends in technology
Establishing an in depth understanding of Discovery business needs and the emerging technology environment and identifies transformational technologies for how the company collaborates and interacts between employees and our customers
Utilize six sigma/lean toolset on projects as appropriate

Technical Account Manager Process Industry Resume Examples & Samples

Bachelor degree in Process Manufacturing, Mechanical Engineering, Industrial Automation, Civil Engineering or similar
Knowledge of the Process Manufacturing industry in Germany (e.g. Chemicals, Pharma, Food&Beverages, …), 5-8 years of experience
Knowledge of the Autodesk solution portfolio is required (e.g. Inventor, Vault, CFD, SIM360, Revit, Nevisworks, BIM360,…)
Languages: German and English are mandatory, additional languages are a plus
Excellent oral communication and writing skills - including comfort in front of large audiences
Strong teamwork / relationship management skills
Works independently and can manage multiple priorities
Requirements gathering and discovery proficiency
Solution Sales methodology or technical sales experience a plus
Ability to travel up to 60%

Team Manager, Process Control Resume Examples & Samples

Manage and coach Collections/Recovery process control staff
Oversee execution of ongoing process controls ensuring accuracy, timeliness and action orientation
Coach and develop process control senior specialists to improve performance and meet goals
Work closely with process control leadership team members to identify simplification and improvement opportunities
Complete and conduct employee evaluations as required
Manage disciplinary process as necessary
Address employee issues in a timely manner, deliver informal coaching sessions promptly, and formal corrective action with specific behavioral recommendations in a reasonable amount of time
Additional projects and responsibilities as assigned
Bachelor's degree with a minimum of 1 years’ experience in a financial services operations center; or in lieu of Bachelor's Degree, a minimum of 4 years in a financial services operations center
Minimum 2 years of management/supervisory experience to include responsibility for employment decisions
Minimum 2 years’ experience with Microsoft Office products, specifically Excel (pivot tables and formulas), Word and PowerPoint
Experience with Synchrony Financial systems and processes
Functional experience in collections/recovery, fraud, operations, or customer service
Knowledge of applicable Collection laws (FDCPA), regulations and operating instructions
Previous QA/Process Control/Audit experience, Quality training, and/or experience using quality tools
Able to communicate at all levels of the organization
Demonstrated ability to effectively motivate a team to achieve results
Track record of sound decision-making

Senior Manager Process Solutions Resume Examples & Samples

Design and build business cases for new servicing and operational capabilities through new processes and new technologies. Generate cross-functional buy-in to support these initiatives
Manage the “end-to-end” delivery of multiple servicing and operational capability improvement programs from initiation through to post-implementation review as required
Lead and develop a high-functioning team by providing day-to-day coaching, professional guidance and skills-development opportunities
Monitor and benchmark existing processes against other CIBC divisions, industries and competitors
Prepare recommendations and funding requests for senior leadership based on detailed business cases
Ensure that all activities related to the ISO certification, the key controls and all governance requirements are met
Think strategically to identify ways to improve the business including new process opportunities and capabilities for existing and emerging Contact Centers processes, scope, build support, develop detailed business case, obtain approval, develop processes and drive to implementation
Support the operational alignment and transition of ongoing business operations for approved initiatives by developing appropriate business cases, outlining costs, resources, timeframes, processes and any other related requirements, such as technical and functional specifications
Monitor implementation of projects to ensure success, including major milestones and if necessary reassign project priorities to maintain the project schedule. This includes monitoring the involvement of internal and external resources and ensuring that senior management approvals on project progress or problem resolution are obtained in a timely manner
Monitor and justify expenditures against project budget and prepare status reports
Exercise sound operational acumen and judgment in the formulation of strategic process recommendations to foresee and mitigate high-impact issues and complexities
Using logical and systematic techniques, establish a holistic understanding of processes or operations
Cultivate a results-oriented and continuous improvement performance culture built off values of teamwork, leadership, relationship management, innovation and integrity
Promote a strong CI culture
Assess risk impact on an ongoing basis and provide recommendation on how to mitigate them while supporting all governance processes and controls including but not limited to key controls and audits

Senior Manager Process Redesign Resume Examples & Samples

Reviews, analyzes and identifies opportunities for efficiency improvement and service optimization by
Researching existing procedures, systems, structure, volume, and time standards
Completing the reviews, understanding and quantifying existing workflows and workloads
Lead and/or participates in the review of a designated business process and/or departments to assess current processes and recommend improvements to process and structure
Championing policy changes that result in increased productivity or value to customer with minimal or no increase in risk
Recommending viable technological or structural improvements
Develop strategies and recommendations, including business benefits and costs, implementation and training strategies/plans by
Developing proposals for executive approval
Coordinating and developing pilot/proof of concept as required
Participating in presentations and meetings with senior management
Initiate, manage and deliver projects by working within cross-functional teams by
Coordinating project plans and tracking progress
Completing and coordinating project plan activities in concert with other team members and stakeholders
Provide consultation to Service Units through implementation by
Supporting implementations, providing advice and tools to assist in anchoring change as required
Coaching users and subject matter experts in Agile SCRUM adoption
Helping product owners/business sponsors, partners and stakeholders understand and enact Agile SCRUM
Communicate effectively across diverse audiences (Stakeholders, Executives), acting as a champion of the Agile methodology
Implement sound project management practices, in line with Agile methodology
Expert knowledge of process mapping techniques and software
Expert knowledge of project management planning and tracking techniques and software
Thorough knowledge of agile principles and practices
Thorough knowledge of regulations, policies, procedures, systems, operations and functions with Shared Services Group
Thorough knowledge of Shared Services and its business partners policies and procedures
Thorough knowledge of the Bank's systems design and testing procedures
Thorough knowledge of the Bank's overall operations and human resources policies and procedures
Knowledge of Retail, Commercial and Consumer banking
Experience in Operations management positions in both branch and supervising office/Shared Services environments

Team Manager, Process Controls Resume Examples & Samples

Manage team of domestic and/or nondomestic reporting specialists. Facilitate sharing of reporting best practices. Uses judgment based on practice and precedence
Effectively communicate and maintain solid working relationships with internal and external partners
Provide clarity around collection policy and procedures via engagement with training documentation and collection bulletins, huddle notes and communications
Effectively communicate results and insights to operations management from production process controls owned
Escalate any potential compliance issue/operational risk and work with management on a resolution of the issue/risk
Review and analyze employee production efforts on a regular basis
Effectively manage communications with assigned associates through daily interaction, routine meetings and informal coaching
Identify and execute on process improvement opportunities
Manage disciplinary process as necessary; address employee issues in a timely manner, deliver informal coaching sessions promptly, and formal corrective action with specific behavioral recommendations in a reasonable amount of time
Recognize and reward team members on a regular basis, using both formal and informal channels
Bachelor's degree with a minimum of 2 years’ experience in a financial services operations center or a minimum of 5 years’ experience in a financial services operations center
Minimum 2 years’ experience with Microsoft Office products, specifically Excel, Word and PowerPoint
Strong working knowledge of pivot tables and formulas
Collections/Recovery, Fraud, Operations or Customer Service Experience
2+ years Management or Leadership Experience
Call Center Experience
Previous QA/Process Control/Audit experience
Quality training and/or experience using quality tools
Attention to detail and follow up skills
Strong interpersonal and oral/written communication skills
High enthusiasm and desire to work in fast paced, ever changing environment

Senior Manager Process Harmonization Resume Examples & Samples

Ensure smooth operation of the day-to-day business by taking on ownership for related actions
Ensure proper governance of process standards for assigned functional areas/systems on day-to-day basis
Lead and support p2p rollout (e.g. work stream lead) as well as process harmonization programs/projects in assigned functional area
Comprehensive understanding of system landscape, preferably ERP systems and other underlying NT systems
Comprehensive procurement knowledge and experience (ideally non-trade, but as well trade/sourcing experience is accepted)
Perfect process understanding and ability to design those
Profound knowledge about change management standards and strategies
Extensive knowledge about related IT systems (budget planning, tendering and auctioning tools, supplier portals, e-procurement, contract management, supplier management, e-invoicing – see above)
Very good knowledge of plan-to-pay standard including SAP SRM, SAP MM, basic knowledge in SAP FICO is highly preferred
Business fluency in English (written and spoken), fluency in German, another European language preferred (ideally French, Italian, Spanish)
ARIS knowledge preferred
Willing to travel with maximum 50% in different regions

Assistant Manager Process Harmonization Resume Examples & Samples

Provide specific expertise for assigned functional areas/systems and processes towards team and business partners
Be a recognized expert for the TransactionShuttle tool and the related procedures
System expertise: SAP FI/CO, MS Office tools, TransactionShuttle
Strong competence with various tools, procedures, etc
Fluent in English (written and spoken)
Relevant university degree or equivalent
2 years of relevant working experience
Willing to travel with maximum 30% in different regions

Manager, Process Optimization Resume Examples & Samples

Understanding our clients' business and legal and regulatory requirements
Anticipating emerging issues and providing flexible responses based on experience
Providing advice that protects the Bank’s reputation and mitigates legal risk
Develop and implement end-to-end processes, policies, tools and resources for the Legal Department, including optimizing technology and analytical capabilities, to enhance legal, business and operational processes
Proactively identify process improvement opportunities through consultation and engagement and plan, manage and execute action plans to address gaps and opportunities through process mapping and other process optimization tools and strategies
Create and implement change management strategies to maximize employee adoption and usage and minimize resistance. This includes planning and executing on training and communication plans, including regular reporting, in connection with key process optimization initiatives
Support Legal Department members with the implementation of defined cost reduction and other transformational initiatives, including, without limitation, structuring of alternative fee arrangements, demand management and cost analytics
Participate fully as a member of the team and lead/contribute to projects that drive efficiency and effectiveness across the Legal Department

Manager Process Redesign Resume Examples & Samples

Review, analyzes and identify opportunities of a designated business processes and/or departments to assess current processes and recommend improvements to process and structure by
Conducting interviews, documenting current state, completing detailed process maps and designing future state
Creating businesses and operational proposals for processes and structure changes
Engaging business partners to collaborate on opportunities and efficiency savings
Maintaining a network of contacts with the client, service user and business partner groups
Designing a high-level solution and implementation strategy
Completing a cost/benefit analysis
Obtaining stakeholder's agreement to the proposed high-level solution and strategy
Work within cross-functional teams by
Utilizing project templates to create required documentation
Completing and coordinating project plan activities with other team members and stakeholders
Obtaining stakeholder agreement to implement rollout
Keeping management and stakeholders informed through periodic status reports and through immediate advice of significant issues
Expert knowledge of process improvement and process redesign techniques
Expert written and verbal communication skills all levels of the organization
Ability to work in ambiguous and fast-paced environment
Knowledge of agile principles and practices

Manager, Process Optimisation Resume Examples & Samples

Assist the Head Of to review and revise current end to end cards processes, to ensure migration of all cards, customer and accounts is possible
Ensure NAB's current processes can support the Visa migration, specifically the delivery of new Visa products and services, which will enhance the NAB Cards offering
Prioritise process improvement initiatives, to support and enable the transfer of customers and the implementation of future business improvement initiatives as per the Visa contract
Complete proposed process improvements by working together with Cards Product Management teams, Project Services and relevant areas of the value chain
Minimum 5 years experience in process improvement, preferably in the Consumer Lending industry
Extensive experience with deploying Lean Six Sigma methodology
Superior influencing and stakeholder engagement skills with the ability to build relationships and influence at senior levels
A passion for customers and proven track record for driving customer led innovation

Manager, Process & Methods Resume Examples & Samples

Responsible for implementation, monitoring, and refinement of engineering processes and methods to ensure robust project management, engineering development and engineering verification required to comply with Industry and Customer requirements (i.e. ISO/TS 16949, CMMi/Spice, SIL, others)
Responsible for working with engineering disciplines to develop / refine common global work practices and deliverables
Responsible for monitoring engineering disciplines to ensure compliance to develop new solutions to engineering processes and methods
Provide consultation on engineering methods and processes
Interfaces with other company organizations to develop and implement practices that ensure coordination with engineering
Supports and adheres to policies, procedures, and operational guidelines related to established quality management system (TS 16949)
Maintains working knowledge of safety policies and regulations to ensure duties of self and others are performed in a safe manner
Establish engineering data administration policies and guidelines, and assist users with daily access and usage
Minimum Bachelor’s Degree in Engineering
Knowledge of PDM/PLM, CAD, CAE, and test systems
Minimum 4-8 years related work experience in Engineering. Experience in powertrain systems preferred
Strong product development, planning and analytical skills
Proven leadership skills as well as strong mentorship skills
Excellent written and verbal communication skills as well as teamwork skills
Continuous Quality & Performance Improvement: Able to establish personal standards of quality for own work; independently improve the quality of own work processes products, and/or services; identify and apply “best practices” in own work; improve the efficiency of own work by eliminating barriers and streamlining work processes; measure and track own performance
Planning & Organizing: Able to help others prioritize their work and manage their time effectively; hold others accountable for creating adequately detailed project plans; coach others to follow up and monitor projects and help them see the benefits of doing so; plan ahead to make sure critical resources are lined up; set and stick to an agenda in meetings to avoid wasted time
Technical/Functional Expertise: Able to demonstrate mastery of the technical/functional skills necessary for performing own job; maintain state-of-the-art knowledge of the advances in field; regularly publish or present on leading-edge issues; conduct leading-edge research or similar work that has organization-wide impact; play a key role in advancements in

Senior Manager, Process Transformation Resume Examples & Samples

Skills Development
Business Planning Consulting
Risk Management/Contingency Planning
Experience working with the financial services industry is desired, but not required
Business partner-facing position requiring strong oral and written communication skills including with solid interpersonal skills (especially “Listening Skills”)
Impact and Influence - Structuring an idea or proposal in such a way as to engage the agreement, commitment and championship of others through the discipline of the fact base presented, the targeted benefits articulated, and the coherence and cogency of the argument / presentation
Finance - Possessing an in-depth understanding of the allocation of resources across the organization, including the acquisition, investment, and management of resources; the organizational activities related to recording financial / monetary transactions; and the overall financial activities of the corporation, including the sources and uses of financial capital
Financial Understanding - Anticipates the impact of trends on the organization and its customers, and understands the implications for process changes
Sees the big picture
Devises multiple actions to position the business for ongoing growth and profitability. Recommends goals to meet financial targets and contributes to long-term business success

Manager, Process & Change Management Resume Examples & Samples

Possesses a university degree and 6 to 8 years of process improvement and project management work experience
Formal training and / or certifications in area of process improvement are an asset but not required
Fundamental expertise in implementing projects which are focused on business process changes
Working knowledge of financial transaction processes, accounting principles and understanding of financial institution business groups and its functions
Experience with Business Process Modelling and Design, including tools like Nimbus, Visio
Good relationship management and consulting skills which results in an ability to earn the trust of sponsors and key stakeholders, mobilize and motivate teams, set direction and approach, resolve conflict, deliver tough messages with grace, execute with limited information and ambiguity
Solid change leadership and management skills
Solid presentation, written and verbal communication skills which bring clarity and precision at various decision-making meetings
Solid problem-solving and critical-thinking skills

Manager Process & Projects Resume Examples & Samples

Manage up and across to dotted lines
Control timelines
Anticipate and communicate ability or inability to meet project requirements
Communicate trade-offs (pros and cons) effectively and diplomatically
Seek to understand stake holder needs

Manager Process Pharma Department Resume Examples & Samples

Lead the process design with the contribution to producing deliverables and undertaking activities. The work will be based on a schedule and will require understanding, control and reporting of quality and expenditure
Preparation of process deliverables for the assigned projects like user requirements, block and process flow diagrams, function descriptions, equipment lists and specifications, process layout, material and personnel flow as well as procurement and commissioning & qualification support. Drafting is done by Designers, so part of the role is to manage the input, transfer and checking processes
Producing deliverables and executing activities according to standards, specifications and procedures
Management of assigned projects
Support of sales activities with presentations
Support the preparation of quotes with estimating of the man-hours for the process deliverables as well as technical write ups of the execution strategy
Attend, contribute and prepare reports for process design related safety reviews
Contribution to the identification and control of change
Strong sense of health, security, safety and environmental aspects within the working environment and in the design process, and willingness to contribute to maintain the highest of standard
Line management of assigned personnel
Contribute and participate to work in an enthusiastic manner, working to the requirements of quality and environmental management systems
Degree in Chemical Engineering
Fluency in German and English in writing and word is a must. French or any other language an asset
Minimum of 15 years process engineering execution experience in the pharmaceuticals industry
Self-motivated, proactive individual with good communication skills
Ability to communicate effectively with multinational teams
Ability to communicate proactively with representatives of other disciplines in the co-ordination with their work

Manager, Process Optimisation Resume Examples & Samples

Performance and Engagement of a team of circa 30 team members
Effectiveness and efficiency of 500+ NAB Assist processes
Governance, prioritisation and resourcing of internal NAB Assist and NAB Enterprise changes
Effectiveness of communications and engagement with internal NAB Assist and NAB Enterprise stakeholders

Manager, Process Innovation Resume Examples & Samples

Drive/support definition, improvement and design of end-to- end processes across the company as part of PI project team
Apply structured PI methodologies to all aspects of work
Participate in refinement and feedback on methodology application with PI program team to upgrade framework
Develop and conduct executive presentations and briefings
Lead reporting/analytics as needed by PI projects
2-4 years of experience with global corporation operating at scale
Prior experience with a dedicated process team
Bachelor's degree from an accredited university
Master's degree in technology or business management preferred
Lean Six Sigma or equivalent certification (minimum Green Belt)
Self-starter and high degree of motivation to go above and beyond the task at hand
Exceptional problem solving skills: demonstrated ability to structure complex problems, develop solutions
Strong presentation skills, especially related to building compelling PowerPoint presentations
Work experience in consulting, finance, or product management is a plus

Associate Manager Process Sciences Resume Examples & Samples

The candidate will be responsible for leading scientific investigations related to upstream unit operations of biologics manufacturing processes
The candidate will lead a team of Scientists and Associates and manage all activities to assure that scientific investigations are planned and coordinated cross-functionally, and executed effectively
Experiments will be conducted in small scale bioreactors using DOE or other experimental principles
The candidate in this role will implement and execute an effective raw material use testing and control plan
Experience in tech transfer
Supervisory responsibilities for Process Scientists
PhD in Biotechnology, Biochemistry, Chemical Engineering or a related field with 3+ years experience; may consider another discipline with added relevant experience
Candidates with an MSc Biotechnology or related field with 6+ years experience will also be considered
Cell Culture sciences
CHO Cell Metabolism
JMP and advanced statistical software programs
Interpersonal, oral, and written communication skills
Word processing, spreadsheet, database management, statistical analysis, graphing, and presentation programs

Senior Manager, Process R&D Resume Examples & Samples

To review Product Technology Roadmap and create an agreed Process Technology Roadmap which will create the robust factory of the future. This includes future metrology, tooling, jigs, fixtures, process that meets product requirements, contamination control requirements, raw material specification and cleanliness requirement, all in line with the semi specs for current and future products
Ability to manage multiple projects / multisite in a way of project completion on time and on budget
The acumen of selecting projects to simplify, semi automate and automate that will give Entegris a clear competitive advantage now and in the future while meeting financial targets with clear ROI
High level of collaboration with Customer, Sales, R/D, BU, Quality and Material Management Team to continually align with the customer and the product technology roadmap
To review our current process and create a gap analysis between the current state and the future state and device a clear and concise action plan to close the gaps
Continuously review current process pains (yields/quality/throughput), trouble shoot and reduce and eliminate all non-value added activities by providing breakthrough solutions thru advance engineering approaches
Review current capital investment plans and align the investments to meet the current and future needs. Create a capital investment plan, both short range and long range with clear ROI
Create a standardization roadmap in all the similar business within Entegris
Work cross-functionally with R&D, Manufacturing and Quality to develop processes for new and derivative products and improve processes of existing products
When implementing a new process in the environment of the change control requirement in the Semi Business
Set up clear, concise tests and monitor results when evaluating new process improvements
Serve as liaison between development and production teams
Define technical requirements and write procedures that improve Production’s ability to process product
Write process specifications, technical white papers for new process introduction and when changes are needed to existing products for quality / throughput improvements
Make recommendations for tooling and process requirements of new or existing product lines
Graduate / Masters in Engineering (Mechanical/Electrical /Mechatronics)
Sound Knowledge of Semi Requirements in the Leading Edge
Having Good Track Record of implementing successful semi automation/automation in a multinational company
Good Business Sense and Acumen in Finance when comes to “smart investments”
In depth knowledge in the area of waste elimination using Lean Value Stream Analysis /Six Sigma Tools/Design for Manufacturing /Design for Six Sigma and other continuous improvement tools
Lean Sigma Black Belt / Project Management certification preferred
Excellent communications, interpersonal, and organizational skills required
Proven track record of effectively contributing to organization success remotely and without functional authority
Progressive experience in a manufacturing environment
Tenacity and energy in leading change towards an effective work environment

Senior Manager, Process Mgmt-sc Resume Examples & Samples

Increased demand accuracy and order fulfillment satisfaction levels
Reduced inventory levels and increased inventory turns across the network
Increased profitability and productivity
Integrated sales and operations planning processes

Manager, Process Optimization Resume Examples & Samples

Lead teams of business and process experts, while managing process improvement initiatives utilizing Business Process Management and Lean Six Sigma methodology
Facilitate project teams to identify, recommend, prioritize, resolve and implement improvement ideas
Conduct end-to-end process analysis and lead Kaizen sessions, providing leadership and critical thinking
Communicate technical analysis to all levels of the organization
Implement communication strategies for key stakeholders and sponsors with a goal to identify opportunities to improve timelines, reduce expenses, reduce errors, enhance value and improve the employee experience
Recommending solutions to improve quality and eliminate waste, and leading teams to execute on all recommendations
Identify opportunities for improvement

Manager, Process Development Resume Examples & Samples

Defines the scope of work and develops experimental design with assisstance from the team. Maintains scheduling of products/projects. Supervises all daily lab duties. Delegates projects. Resolves problems. Participates in labwork as necessary. Manages upkeep of departmental equipment
Manages resources for relevant client projects and reviews and updates CT Development resource planning tool for relevant projects and direct reports. Ensure that process development resources are effectively deployed to maximize team output, ensure people development with a strong focus on cross-training
Determines feasibility of labor estimates, and/or costs of production for each custom request received, and for PD projects as requested
Attends and participates in department and client meetings. Participates in Customer Audits. Prepares methods/draft batch records for PD projects transferring to CT. Prepares monthly management reports
Effectively identify and escalate process risks, prepare project progress summaries for management review and develop and manage project timelines. Prepares and reviews presentations, protocols, and PD reports
Develops and implements departmental SOP’s, DMR’s, labels, PQA documents, written materials. Understand at-scale cGMP manufacturing process and constraints to develop principles for process development in the lab and successful transfer
Work closely with Lonza’s global network to share knowledge and implement best practices and procedures
Hires, trains and conducts evaluations of department personnel. Aggressively work towards maintaining a positive and collaborative work environment between groups and across departments
Work closely amd effectively communicates with Project Management, MSAT, and manufacturing to ensure that process development activities are standardized allowing for timely and successful transfer of processes into clinical manufacturing
Ensure that all team members comply with safety rules and regulations
Provides appropriate coaching and performance feedback to all direct reports and assures that all team members are being developed
PhD Degree in Life Sciences or related discipline plus 5 years of related laboratory experience, including 1-2 years supervisory experience. (Years of experience may substitute for education in some instances)
Knowledge of biology, bioengineering, chemistry, statistical analysis, technical writing
Knowledge of basic specialized laboratory equipment including laminar flow hoods, centrifuges, spectrophotometers, cell culture systems, incubators, fluorescent and phase contrast/bright field microscopes and microphotography equipment
Knowledge of Cell Biology and anatomy, cell culture, bioreactors
Strong knowledge of cGMP, aseptic techniques and auditing techniques
Cell culture experience
Time Management skills; facilitation skills; delegation skills; computer software skills (specifically databases, Microsoft Office, Adobe Photoshop); organization, record keeping and planning skills; training skills; ability to manage multiple projects; time management skills
Excellent oral and written communication skills, across all levels of the organization and ability to authoritatively discuss technical issues with internal and customer experts. Prior experience in an external customer facing role is highly desirable
Energetic and personable, organized, self-motivated, and capable of working independently, and as part of closely knit teams
Comfortable handling rapidly changing priorities common to a contract manufacturing environment
Diplomacy and negotiation skills; written and oral communication skills; team building skills; independent work skills; coaching and delegating skills, strong work ethic

Manager, Process Controls Resume Examples & Samples

Manages refinery’s process control and automation team. Develops and executes automation strategy defining objectives to align with refinery’s targets for safety, regulatory compliance, reliability and efficiency. Ensures conformance with corporate standards and practices
Leads activities for process controls-related projects including execution of revamps, upgrades and modifications. Interfaces with external engineering firms to ensure projects are properly designed and installed to comply with site requirements and specifications. Provides start-up and commissioning support
Works with engineering, mechanical integrity and reliability groups to ensure Operations is supported. Manages team in workplace performance to assure prompt and effective action is taken to resolve issues and measures are taken to prevent reoccurrence
Ensures unit control is stable through application/adjustment appropriate tuning constraints, evaluation/management of regulatory controls loops, complex control loops, advanced process control, safety instrumented system (SIS) and alarm management. Ensures incorporation of process safety and risk management principles, compliance to process safety management program processes and procedures
Collaborates with Supply Chain Management to ensure appropriate parts inventory. Manages site process control testing facility
Develops and manages team’s organizational capabilities. Mentors and coaches staff and promotes staff’s technical knowledge and skills. Initiates selection, promotion and corrective action(s) when appropriate. Accountable for fair and uniform application of human resources policies
Minimum undergraduate degree in chemical, electrical or mechanical engineering required
Minimum 15 years’ experience in progressively responsible positions in refining industry required
Able to work extended hours including nights and weekends in process operations environment. Must be available to respond to upset conditions during off-hours
Technical aptitude to understand process controls challenges and solutions

Manager, Process & Metrics Resume Examples & Samples

Intermediate knowledge of mainframe system and reporting tools (BI, Access, Excel, Other)
Excellent written and oral communication skills to interact with all levels of internal and external customers
Excellent analytical skills are necessary to review contracts, provide process efficiencies, and provide documentation supporting payment to customer
Excellent Data management/BI and analytical skills needed for Metrics, KPIs, Savings and Customer Analysis
Supervisory skills necessary to effectively provide guidance on day to day issues
Important competencies are teamwork, problem solving, innovation, planning and organizing, attention to detail, leadership and customer focus

Senior Manager, Process & Performance Resume Examples & Samples

Develop and document strategic sourcing processes and standards for transportation category management. Train Procurement staff across regions, where needed, on processes and tools
Select and implement analytical tools/software to support day-to-day decision making and transportation sourcing processes
Establish a supplier performance management system with standard KPIs and metrics reported internally and in a supplier scorecard, covering cost, quality, on-time delivery and service levels as appropriate for different transportation categories. Work with category managers to develop methods for accurate and timely data capture
Establish processes to determine carrier health, including financial status
Put in place protocols for regular supplier performance reviews for top suppliers
Put in place protocols for qualifying new suppliers; train team on protocols and ensure they are consistently applied
Develop and maintain a repository of Request for information (RFI), Request for Quotation (RFQ), and Request for Proposal (RFP) processes and templates, aligned to category
Partner with Legal to develop a standard contract library, aligned to category, with best practice commercial terms and conditions
Create a single methodology to track savings (purchase price variance and cost avoidance). Partner with Finance to ensure methodology is understood by the business and aligned with budget-setting processes. Track Procurement impact by category and region
Identify ways to improve the effectiveness and efficiency of category teams. Actively advocate improvements and align with stakeholders across functions for implementation projects; plan, lead and control implementation and adherence
Lead special projects as needed to achieve performance improvements in partnership with Category Managers
Bachelor’s degree minimum
10+ years’ minimum professional experience in a transportation sourcing or equivalent role
Experience with use and implementation of transportation management solutions; ability to investigate and analyze business requirements, information flows, processes and procedures, to facilitate the design and development of purchasing systems solutions, including eSourcing systems
Experience leading end-to-end strategic sourcing processes, preferably in the transportation area, including spend analysis, supplier screening, benchmarking, clean-sheet costing, negotiations, supplier performance management, scorecards, contracting, and savings tracking
Proven track record of delivering performance objectives and cost savings, particularly in de-centralized organizations
Experience implementing performance management systems covering multiple modes and regions
Strong project management; ability to drive project implementation involving diverse stakeholders
Excellent verbal and written communications, including presentation and training skills
Experience in international Company
Lean / Six Sigma experience; proven track record delivering process improvement and standardization
Ability to create vision for department and team
International management experience
Excellent influencing and negotiation skills, with experience in high value /high stakes negotiations
Broad and general understanding of all aspects of strategic sourcing. Amazon knowledge preferred

Manager Process Harmonization Non-trade Resume Examples & Samples

Support development and maintenance of the assigned area of responsibility
Provide global non trade process expertise to drive and support small to medium scale project initiatives and optimization efforts (RFCs) by providing project management skills, business blueprints, process re-engineering, process and systems training and relevant documentation
Assist in the development of business cases for process initiatives to ensure a tangible analysis behind any initiative
Support global harmonisation and standardisation of processes (blueprinting) thereby reducing complexity and increasing transparency and accountability across the adidas Group’s process landscape and organization (incl. all Markets and Channels)
Create and maintain process documentation, testing and training material related to process management activities
Perform and support various ad hoc analyses as part of process related initiatives
Execute various data analyses on process performance; identify options to resolve issues and providing recommendation(s) on process optimization
Maintain a strong network between all related process parties like, Group Procurement, Financial Service Centres, Global IT, our Corporate Solutions colleagues as well as other business partners involved in the end-to-end process
Knowledge and preferably experience in process improvement, understanding of business process management methodologies and principles
Service-minded and consumer/customer oriented, culturally sensitive
Good analytical and problem solving skills, and ability to work and deliver in changing environments
Good interpersonal and communication skills, both oral and in writing, to interact effectively and efficiently on different layers of the organization
Advanced SAP knowledge, preferred SRM and AFS MM
Proficiency in process / project management related tools and software (MS Office Suite, Aris)
Excellent English language proficiency; multi-lingual abilities in local languages preferred
High degree of self-management and drive required
Willingness and ability to travel frequently
A 4-year degree from an accredited college or university with emphasis on the areas of business, economics, logistics, planning, supply chain, information systems, or operations; MBA a plus
3+ years work experience, ideally in an apparel/fashion supply chain mgmt. or retailing context
Experience in process or project management preferred
International working experience preferred

Manager, Process Resume Examples & Samples

EHS
Responsible for development and documentation of plant safety concepts and environmental concept
Collaboration for EHS improvements with technical solution
Collaboration in licensing procedures
Initiating and setting up of plant modifications/investments with focus on asset safety
Plant process management
Set-up a medium to long term operational process management strategy, as well as build up process standards
Responsible for performing detailed process analyses, identification of (preventive) optimization levers, defining solution concepts
Drive the technical process optimization, empower team with process optimization tools
Responsible for the procedure effectiveness of MOC, as a monitor to ensure compliance
Drive operational innovations
Plant KPI tracing: responsible for definition, collection and monitor of process and procedural KPIs
External Net Working
As plant interface, responsible for the new technology launch & new products launch
Collaboration in process management community
Technical support to business team, like NCM investigation, application support
Support for the introduction of BASF management system to the plant
Internal Net Working
Support/Lead technical optimization project, to play as a technology responsible role
Support for asset management, like strategy, RBM, etc
Documentation & Training
Responsible for effectiveness & development of procedure documentation (production processes, workflows, supporting processes – logistics, planning)
Creation and development of qualification concepts
Updating qualification documentation
Education and training of specialist mentors

Manager Process Eng Dev Resume Examples & Samples

Manage a group of engineers/scientists that provide scientific/technical support, expertise and guidance to Manufacturing and Quality in the areas of Protein Purification Operations, Cell Culture, Media or Buffer as applicable
Serve as technical leader for operations within the group
Provide input to and coordinate support from process development teams
Interact with colleagues from various Genzyme functions at the Allston Manufacturing site, in particular Engineering, Manufacturing and Quality Departments, to coordinate projects progression
Attend development and scientific meetings to remain current with technology and regulatory guidelines
Bachelor’s degree in Life Sciences, Chemical Engineering or Pharmaceutical Sciences or a related field
10 years of experience in biotechnology processes at manufacturing scale
Experience with facilitation

Manager, Process & Performance Solutions Resume Examples & Samples

Lead or support various process improvement initiatives and special projects designed to improve business effectiveness
Engage appropriate account, divisional, or enterprise resources to ensure project requirements are met
Construct data analysis to support decision making and recommendations
Create project work plans and result action plans, as well as ensure progress is made in line with project timelines
Deliver successful project outcomes and yield results established in project objectives
Identify best practices in the customer experience and in operation efficiency from both in and out of the industry, be able to apply these ideas and concepts to our organization, develop plans and facilitate implementation of those best practices
Manage client recovery efforts by understanding the requirements, gaps, and pulling in the necessary resources to resolve the issues quickly
Prepare risk assessments, establishing contingency plans for risk areas
Define and implement best practices across Operations, Account Management, Technology, and Financial areas as related to specific projects
Review business initiatives from an unbiased position
Serve as a process and/or product subject matter expert
Serve as an liaison and/or escalation point, as well as facilitate effective communication as required for successful project completion

Manager, Process Engineer MTS Senior Resume Examples & Samples

Manage engineers in utilizing techniques to characterize hardware, define methods and new technologies and apply them to characterize hardware, and/or perform hardware characterization on extremely complex systems for entire range of products for division
Interact with key customers to resolve extremely complex process engineering issues to address customers High Value Problems (HVP) for an entire range of products for the division
Manages experimental tests, evaluates results and escalates critical technology issues to management
This technical staff position leads and/or develops and executes exceptionally complex technology and engineering projects and leads research and development of new technologies as appropriate. Works on critical complex issues that impact longer term product development and business success measured by one or more of the following: incremental revenue growth, market share increases, key customer penetrations, time to market improvement and commercial value of the work
Develop innovative solutions as part of proven track record of significant technology contributions. Recognized internally (across Business Units) as one of the limited number of technical experts in their field of expertise
Conceive and implement new technology, normally named as primary inventor on numerous critical patents and recognized through awards and/or published papers within the last five years
Leads and collaborates to contribute to the development of new principles and concepts. Guides less experienced engineers in utilizing techniques to define methods and new technologies and apply them on unusually complex systems. Involved in judging the approach and verifying the validity of technical strategies
Leads and collaborates to contribute to the development of new principles and concepts. Guides less experienced engineers in utilizing techniques to define methods and new technologies and apply them on unusually complex systems
In most cases, this is an Individual Contributor role. May manage a small group of engineers and/or post doctoral researchers(no more than 8 maximum) who assist in performing research or experimentation

Discipline Manager Process Resume Examples & Samples

You plan and maintain systems and procedures for operating efficiency
You manage the discipline workforce for optimum performance with your coaching skills
You supervise direct reporting staff according to overall company policy and set employee goals and objectives to develop staff to their maximum potential
You are responsible for the preservation of know how in the department and evaluate current business processes and systems
You divide attention between the social and technical aspects of your discipline
You are responsible for the annual appraisals/performance interviews
You are responsible for staffing of the discipline and the discipline planning
You align with the projects department with regard to planning and budget and administer discipline budgets
You develop and monitor KPI’s related to the achievements of your discipline
You participate where required with your technical skills in Process Engineering activities for proposals, studies and projects
You ensure compliance with contractual documents, (quality) standards, safety and environmental regulations, quality plans, specifications and guidelines
You will report to the Manager Operations

Senior Manager Process Harmonization OC Resume Examples & Samples

Ensure highest degree of template compliance
Oversee and govern the implementation of global template processes in OneERP and other implementation projects with no unauthorized deviation allowed
Steer and coordinate with the assigned stream leads on providing proactive on-site & remote training, testing and go-live support during the implementation phase until completion
Ensure availability of global O2C template documentation for key user trainings and user acceptance testing
Provide comprehensive expertise for E2E O2C processes towards team and business partners in process harmonization & retrofit projects, driven by Corporate Solutions, OneERP and any other project
Possess full ownership of processes and systems as well as process documentations for O2C processes
Offer good understanding of processes in the area of S2P and their impact on O2C processes
Offer good understanding of Retail and eCom processes to understand their impact on O2C processes, such as e.g. Promo and Free of Charge
Lead O2C process harmonization and retrofit projects
Ensure strong governance of E2E process standards in ERP systems during the OneERP program and other projects
Coach and guide assigned/other team members
Very strong knowledge and hands-on experience on SAP SD & FICO processes and related master data setup
Good knowledge of SAP MM process and setup is of advantage
MS Office a must
5-8 years of relevant working experience

Manager, Process & Performance Management Resume Examples & Samples

In coordination with the Global and Zone team, lead and drive local Procurement improvements to processes, tools, and systems in support of category strategy execution, improved efficiency, and standardization
Manage Procurement reporting and performance management in coordination with global and zone leadership
University degree
Additional qualification in process improvement, systems, analytics or related fields preferable
Minimum 5 years in procurement with exposure to supply chain management, complex strategic sourcing and optimal procurement processes and standards
Proven performance in managing and developing P2P or other business processes, with requisite drive and energy to ensure a challenging benefits and capability building agenda is successfully delivered
Experience in Project Management and IT support
Finance experience, able to develop performance reports, tracking KPIs for the Cluster
Knowledge of our industry and products
Sound commercial law and financial understanding; business acumen
Business process and tools

Manager, Process Engineer Resume Examples & Samples

Manage engineers in utilizing techniques to characterize hardware, define methods and new technologies and apply them to characterize hardware, and/or perform hardware characterization on significantly complex systems for entire range of products
Manage, develop, plan and execute process engineering projects for entire range of products
Interact with key customers to resolve significantly complex process engineering issues for entire range of products
Develop and implement new technology, products and analytical instrumentation
Train, define and implement new methodologies, define and apply new technologies, and/or troubleshoot, perform Root Cause Analysis, and resolve significantly complex process engineering issues for entire range of products
Generate internal and external documentation for products, presentations and technical reports for integrated products and generate and/or validate process engineering specifications for integrated products
Contributes to market share gains through technology improvement
Guides, influences and persuades others internally in related areas or externally

Manager Process & Projects Resume Examples & Samples

The right candidate demonstrates a strong work ethic, a can-do attitude, excellent communication skills and a desire and willingness to solve tough problems
Minimum 8 years of experience in a TV or digital media
Excellent communication, planning, and follow-through skills
Proficiency in Microsoft Office tools, excel proficiency is a must
Excellent direct and cross-functional leadership skills
Excellent verbal and written communication ability
Ability to understand and interpret SQL is not required but is a plus

Manager, Process Change Management Resume Examples & Samples

Applies a structured change management approach and methodology for the people side of change caused by project initiatives
Works collaboratively with Accenture, Project Leads and other key stakeholders, conduct Stakeholder Analysis and Impact Assessment
Develops a change management strategy based on completed Stakeholder Analysis and Impact Assessment, leveraging original business case assumptions and Accenture’s pre work
Develops an actionable and targeted change management plan – including sponsorship, communications, organization impact and design, training, deployment and support
Identifies potential people-side risks and anticipated points of resistance and develop specific plans to mitigate or address the concerns
Develops and implements all work communications and timelines as agreed
With the direction of Project Lead, defines and manages the overall training strategy and plan for Project Oryx including audience analysis, development approach, review process, framework, curriculum plan, support approach and delivery strategy
Assists in confirming business process designs and analyzing changes to existing roles, jobs and teams to fully understand training impacts
Identifies appropriate performance support resources such as job aids, online help, onsite support and help desk required to achieve Project Oryx training objectives
Plans and manages the build and testing efforts of the training and performance support materials for the various impacted processes
Leverages internal resources, research, and / or select outside consultants, as necessary, to develop the training
Develops long-term sustainability plan for communications and performance support
Supports the execution of change plans by managers and business leaders
Creates and manage sustainability plans to track adoption, utilization and proficiency of individual changes
Identifies resistance and performance gaps, and works to develop and implement corrective actions
Creates and enables reinforcement mechanisms and celebrations of success
Works with project team to integrate change management activities into the overall project plan
Informs, updates, and provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person in a timely manner
Attends and participates in all relevant meetings
Presents ideas, expectations and information in a concise, organized manner
Manages time effectively and conducts activities in an organized manner
Accounting Qualification or Studying towards an Accounting qualification plus High school diploma
Minimum 2 - 3 years within Accountancy role
System knowledge of Peoplesoft is an advantage but not essential
Proficiency in managing multiple stakeholder groups and balancing diplomacy and tact with assertiveness
Solid understanding of how people go through change and the change process
Understand, embrace and manage project planning and execution methodology, including the associated tools, work plan schedules, issue resolution tracking and status review updates
Strategic thinker; processes information through a strategic lens and applies tenants of systems thinking / theory to issues / assignments
Innovative thinker and agile learner; able to readily apply past learnings in new situations to generate solutions to Marriott challenges and / or create something entirely new
Develop and maintain effective relationships with a broad group of stakeholders in order to foster trust and influence key decisions
Exceptional communication skills, both orally and in writing; listens to others and effectively comprehends information; creates an atmosphere in which timely information flows smoothly through the organization
Able to work in a matrix organization and make things happen without having to own all the resources; leverages shared resources to achieve results
Able to consistently make decisions in a timely manner sometimes with incomplete information and under tight deadlines and pressure. Comfortable challenging organizational norms and accepted thinking to improve effectiveness

Manager, Process Pursuits Resume Examples & Samples

Leverage the strength of Rockwell Automations partner network and market access model to best serve customers
Conducts tasks in accordance with the applicable health, safety, quality and environmental regulations (state/federal laws) as well as Rockwell Automation policies and procedures
Stays current and be conversant with the latest relevant technologies and competitive offerings
Deep technical and business understanding of Rockwell products and ability to map them to industry segments and specific customer situations
Experience in managing a sales team
Successful track record selling into the process industry
Successful track record selling through multiple channels, including OEM, Distributors and system integrators
Ability to successfully build and execute sales plan, both strategically and tactically
Global Customer sales experience preferred
Must have a thorough understanding of sales management (compensation plans, training and building strong teams)
Must have experience developing and meeting budgets
Personal and professional values must be based on honesty and integrity of the highest degree
Must be goal-oriented and results driven
Must be a strong, confident manager with excellent organization and communication skills

Section Manager Process Development Resume Examples & Samples

Manage teams to translate consumer/factory needs into project briefs, develop process technology roadmaps and deploy Menu Cards to global and LA factories (4 factories across the region)
Coach and Develop colleagues
Provide strategy input to category and ISC partners
Lead the Gum Base formula and process strategy for the region + Lead capital investments in the region plus Global Candy and LA Gum Pilot plants
Identify, evaluate and implement productivity programmes to deliver productivity targets annually; provide technical guidance to manufacturing escalations
Global connectivity: Knowledge transfer and Co-create technology pipeline with regional G&C RD&Q
Academic Knowledge
BS/MS/PhD in Food Science, Food Engineering, Chemical engineering, Mechanical Engineering or related fields
Working Knowledge
10 years experience in Developing consumer and/or food products with team management and strategy experience
Most preferred candidates with Confectionary experience and 3+ years leading teams
Budget authority: Per spending guidelines within agreed annual budget
CQV Handover decisions in LA and Consult to global plans
Define design and day to day work for the poliot plants
Lead and execute capital investments for the Region

Technical Manager Process Resume Examples & Samples

Preventive and corrective management
Plans preventive and corrective work, prepares interventions (resources, spare parts, and downtime) and monitors operations
Responsible of the updating of preventive measures during modifications or new installations, stocking of spare parts and updating of technical documentation
Supervises and monitors its mechanics, electro technicians and external stakeholders (safety, quality of work, deadlines, and costs)
Optimizes preventive operations: intervention time, cost, frequency, method
Managing Performance Improvement
Actively participates in reducing technical efficiencies
Take into account the displays of the cell and control their resolution
Participates and co-facilitates progress
Pilot Preventive Maintenance or Continuous Improvement Groups and follow up on technical improvement projects
Participates as a technical interlocutor in the projects of the cell
Participates in the construction of the master plan of the cell
Carries out a process of simplification and technical standardization
Develops the maintenance budget the cell with the maintenance manager and the cell manager. Manages maintenance budget with concern and cost optimization
Guaranty the environment of the cell: reduction of the water consumption, energy and chemical of the zone, respect of the rules
3- Skills development
Responsible of the development of the technical skills related to the evolution of the cell in transversal (maintenance, production and quality)
Performs training, standards and operating procedures for teams of electrical engineers, mechanics and production operators
Bachelor's degree in automated production engineering or a DEC in automation
7 years of relevant experience
Experience in the food industry
Process skills
Being an engineer is an asset
Experience: Experienced professionals

Manager, Process & Systems Operations Resume Examples & Samples

Works with MA teams and leadership to design scalable processes and build consistency when appropriate across teams and therapeutic areas
Partners with IT to ensure medical requirements are understood for system related projects and coordinates ongoing support
Manages and administers the Global Medical SharePoint Portal Platform
Builds and manages SharePoint applications for the global medical teams
Coordinates Veeva/Salesforce.com configuration for medical and identifies ways to maximize the value of the system
Configures and manages document management systems to enable easy and compliant access from a variety of devices
Oversees planning for systems enhancements and upgrades and identifies needs for new tools and processes
Manages systems contracts and budgets applicable to Medical Affairs
Works to optimize business processes related to systems utilization
Engages with end users to answer queries and resolve issues
Conducts training specific to system and tool utilization as well as business processes. May develop training modules if needed
Provides regular updates in the form of a dashboard or report regarding utilization, timelines, issue resolution, and other relevant metrics
Bachelor’s degree from a four year accredited institution, 4 + year’s relevant experience in a regulated pharmaceutical environment
Excellent communication skills, both written and oral; proven ability working with teams and in a presentation environment
Skills and ability to interact at all levels of the organization in a multi-cultural environment
Experience with one or more of the following areas: data management, pharmaceutical process improvement, IME, ISTs, Publications, or other Medical Affairs functions
Experience building workflow applications in SharePoint or similar portal platform
Experience designing and documenting complex processes
Business Analyst level experience establishing requirements for a large-scale system implementation
Excellent communication and facilitation skills to gain alignment across stakeholders
Working knowledge and understanding of the external environment that influences Medical Practices and the regulations and guidance’s such as the OIG, PhRMA Code, FDA
Excel, power point proficiency
Basic knowledge of financial processes including expense capture and budgeting/forecasting
Experience and familiarity with implementing continuous improvement concepts that will increase operational effectiveness
Business Analytics skills
Basic awareness of programming languages including .net, java, or html

Manager, Process Engineer Resume Examples & Samples

Ensures effective product/technology demonstrations
Determines product process specifications and equipment strengths, weakness and area of developmental opportunity
Leads collaboration efforts with executive managers and junior managers to ensure strategic execution
Leads market share improvement efforts

Manager, Process Development Resume Examples & Samples

Act as the subject matter expert (SME) and help define best practices for clinical data management including by not limited to clinical data lifecycle management (building, release, cleaning, locking and delivering), data management plan(s), oversight of third party data integrations/transfers, study reporting and electronic data capture (EDC)
Provide hands-on clinical data management support for specific studies (e.g. ensure that data cleaning and delivery activities are completed on schedule) and during peak work periods (e.g. start-up, interim cleaning cycles, database lock)
Provide hands-on support for computer systems validation documentation (e.g. user acceptance testing, validation plans/reports, risk assessments for new software enhancements)
Provide proactive operational support regarding best practices, document control, process development/improvement and risk management for clinical data management. Enhance and implement Flatiron’s clinical data management activities to ensure compliance with applicable regulatory requirements. Monitor internal compliance with Flatiron’s internal procedures
Foster a culture of clinical data management excellence focused on meeting high quality, ethical and data standards
Design, implement and oversee clinical data management training plans for research staff. Mentor cross-functional teams to help build core competencies for clinical data management
Ensure that clinical data management activities embody proactive audit/inspection readiness
Collaborate with our Product Management, Quantitative Science, Abstraction, Oncology and Software Engineering teams to advise on the correct application of internal and external requirements for clinical data management
Direct, hands-on experience implementing data standards (specifically CDISC, CDASH, SDTM, ADaM)
Experience with clinical database integrations from real world data sources (e.g. electronic health records [EHR], electronic patient reported outcomes [ePRO], wearable sensors, electronic consent platforms [eICF])
Experience with computer systems validation (CSV) activities

Manager, Process Development Resume Examples & Samples

Act as the subject matter expert (SME) and help define best practices for clinical operations including by not limited to clinical trial management (start up, maintenance, closure), oversight of third party vendors, communication planning, financial oversight (budgeting), recruitment strategy, study reporting and essential documents
Direct, hands-on experience with complex/novel study designs (e.g. adaptive, pragmatic, basket, umbrella, crossover trials)
Management/oversight of technology partners for clinical trials (e.g. electronic patient reported outcomes [ePROs], sensors, electronic diaries, electronic data capture [EDC])
Direct, hands-on experience with regulatory interactions (e.g. FDA meetings), regulatory submissions, post-approval commitments
Experience with safety reporting/pharmacovigilance (PV) regulations

Engineering Manager, Process Development Resume Examples & Samples

Construct and execute controlled experiments (including DOE's) to optimize processes, address yield and quality issues and drive implementation of solutions in a production environment to meet production goals
Work cross functionally with R&D, Manufacturing and Quality to develop processes for new products and improve processes of existing products
Provide leadership and direction to the consumables Process Engineering team to accomplish all team goals and objectives
Maintains staff by recruiting, selecting, and training employees; maintains a safe, secure, and legal work environment
Manage team development through training, coaching and career mapping; develops personal growth opportunities
Lead continuous improvement and sustaining efforts for products and processes in support of cost and performance objectives
Lead, work on and guide teams to transfer manufacturing processes between manufacturing locations
Responsible for productive cross-site and cross-functional relationship between manufacturing sites

Manager, Process & Materials Engineering Resume Examples & Samples

At least 5 years of experience in technical or process engineering with project leadership
Relevant experience leading projects, leading technical work or improvement processes, solving complex operational/technical issues, leading start-ups and vendor selections
Experience in the CPG industry is preferred
Manufacturing plant relationship experience, ability to engage, manage differences of opinion is preferred

Manager, Process Black Belt Resume Examples & Samples

Minimum 1 year of experience in Lean Six Sigma application with audited results
Change management training or coach
Revenue Cycle Operations experience is a plus

Senior Manager Process Development Resume Examples & Samples

Education background in Life Science and/or Engineering
Working knowledge of pharmaceutical/biotech processes
Experience with drug substance downstream processes such as harvest, chromatography and filtration
Ability to listen, absorbs, formulate into action and prioritize the need
Solid written and verbal communication skills in English and Spanish
Ability to prioritize efforts and delegate resources
Multi-task project expertise
Ability to operate specialized laboratory equipment and computers as appropriate
Ability to interpret and apply GLPs and GMPs
Skills in analytical problem solving
Ability to independently determine when additional internal/external resources should be added to solve problems
Ability to provide solutions to a large variety of technical problems of moderate to large complexity and scope
Problem solving skills using the application of scientific and engineering theory and calculations and creative skills in the development of hypotheses and approach
Ability to delegate and manage the project work of others
Personnel coaching and development experience

Manager, Process Improvement Sourceco Resume Examples & Samples

4 year experience in management consulting, strategy or supply chain management departments
Completed bachelor degree in economics, business administration or supply chain management
Above-average academic achievements
Excellent communication skills and fluency in English
Strong business analysis and project management skills
Structured and self-dependent work approach
Very good MS Office skills (Word, PowerPoint, Excel)
Great passion for sports, fashion and lifestyle

MRF Manager, / Process Engineer Resume Examples & Samples

Ensures smooth operation of site, including:gatehouse, sorting, loading
Minimizes handling and operational costs
Continually works to reduce turnaround time for trucks in and out of site
Regularly proposes means of operational improvement
Submits reasonable budget information and analyzes data versus year-to-date data and prior year budget
Assists in creating a positive team-oriented environment through employee development and motivation
Ensures the cleanliness and maintenance of the physical property of the MRF through inspections and preventive maintenance programs with supervisors/employees
Oversees personnel needs of the MRF including selecting, coaching, and training employees and evaluating employee performance. Provides input into termination, compensation, and promotion decisions
Conducts and/or attends and contributes to periodic safety meetings
Direct supervision of 6 full-time employees, (three shifts), in Material Recycling Facility, Transfer Station, Organic and Waste Processing, including MRF Manager, Supervisors, etc
Indirect supervision 60 full-time employees, including Sorters, Heavy and Small Equipment Operators, Baler Operators
Experience: 7 years of relevant work experience (in addition to education requirement)
Lean manufacturing / Lean production
Preferred: Experience in a material recycling facility or as a process engineer
Normal setting for this job is: office setting and material recycling facility

Manager Process Development Wire Bonding & Welding Resume Examples & Samples

Leading a team of engineers and technicians
Develop or support development of new production processes until ready for series production
Responsible for the costs and efficiency of your processes
Optimization of yield and quality of your production processes
Substantial contribution to select production equipment
Resource management and team development

Senior Manager, Process Sciences Lead Resume Examples & Samples

Lead the Process Sciences team in MS at the Solothurn site. Set priorities, assign work, and monitor progress of laboratory projects and campaign support. Performance management of direct reports
Transfer-in process technical capabilities, process knowledge and scale-down models from sister biologics drug substance sites (RTP, NC and Hillerød, DK), and establish process sciences excellence at the Solothurn site
Collaborate with site MS colleagues in the technology transfer team to assure full campaign and process investigation support needs at the Solothurn site
Collaborate with colleagues in MS Process Sciences team at sister biologics drug substance sites (RTP, NC and Hillerød, DK) to share global project workload
Develop, test, and confirm approaches for manufacturing process robustness and/or yield improvements
Lead value creation technical innovation projects
LI-EU3
Direct experience in process development or laboratory support of biomanufacturing is highly desirable
Skilled in process troubleshooting and experimental design
Solid technical understanding of both upstream (mammalian cell culture) and downstream (harvest, chromatography, viral filtration, and/or UF/DF) technologies is required, with experience with bench scale equipment and experimental design a must
In addition to scale-down process equipment, a solid working knowledge of bioprocessing laboratory analytical equipment (pH/conductivity meters, spectrophotometers, BGAs, metabolite analyzers, CE, HPLC/UPLCs, etc) is required
Education
PhD degree in Chemical or Bioprocess Engineering, Biochemistry, Chemistry, Biology, or closely allied discipline

Manager Process Resume Examples & Samples

Establish a stimulating and co-operative working environment within the department and with other disciplines
Supporting/Driving successful multi-office project execution
Ensure that all PT activities and deliverables meet the required level of quality
Supervise the assignment of staff to projects in close liaison with all stakeholders
Monitor staff requirements and ensure that necessary resources are available to ensure projects are executed on time and within budget
Establish and maintain a proper resource planning
Identify areas of improvement both in terms of know-how, quality, work methods, engineering tools, processes, collaboration and communication. Take appropriate action to ensure continual update and dissemination of best practices and performance improvement
Establish and maintain Corporate Engineering standards and procedures taking into account the Company objectives as described in the company’s Corporate and HSEQ policies
Ensure that quality audits & reviews are regularly taken place to further improve standards and (best) practices
Stimulate continuous improvement of existing technologies and development of new technologies
Conduct annual appraisals of group leaders(section heads) and other direct reports
Assess development requirements of staff and ensure individual training needs are identified and plans aligned to business and individual needs
Seek feed-back from internal customers on the performance of services rendered in terms of availability, quality, performance of staff assigned to the various projects and take appropriate initiatives to drive continual improvement and customer satisfaction
Establish the department annual plans and budgets
Minimum of ten years’ experience in leading/managing a project driven professional engineering or technical services organization
Preferably experience in consultancy
Multi-office Project execution experience
Proven experience in implementing planning, relevant engineering tools and systems
Preferably experience with business development
Fluency in English both verbal and written

Senior Manager Process Water Technology Resume Examples & Samples

B.S. degree in Hydrometallurgy, Chemical Engineering, Mineral Processing or related discipline. Advanced degrees are considered a plus
Experience should include a minimum of 15 years combined experience in operations, project development and/or project management in the Au, Cu or base metal extractive industries
Must have expertise in water chemistry and in-depth knowledge of current water treatment technologies
Demonstrated ability to solve problems through innovation and "outside the box' thinking are valued qualities
Language skills, other than English, though not a requirement, will be looked at favorably. Especially Spanish

Section Manager, Process Engineering Resume Examples & Samples

Employee coaching, mentoring, training
Prioritizing work to meet customer needs
Safety program
Employee performance development
Employee hiring
Interfacing with Internal Customers
Lead Root Cause and Corrective action Teams
Personnel Performance input for all related functions
8 years of experience in the following areas
Very strong organizational, teaming and interpersonal skills
Able to demonstrate servant leadership and lead courageously
Experience in leading and managing employees
Skilled in risk identification and risk management
Able to leverage technical problem solving skills to perform effective root cause analysis
Excellent customer and cross-business relationships
Familiarity of Earned Value Management System (EVMS), Integrated Product Development Schedule (IPDS), Earned Value at Completion (EAC), and other Raytheon program and product management tools
Capable of establishing and leveraging networks to improve efficiency and results
Able to work in a dynamic environment
Experience in Professional Development
Possess current DoD Secret security clearance eligibility

R&T Manager Process Engineering Resume Examples & Samples

Managing the R&T Process Engineering department
People safety
Delivering key solutions to the technology projects
Capturing innovation and the associated Intellectual Property
Recruiting and training staff with the appropriate skill sets
Secure availability of recourses to support the program need
Managing the T’s & C’s and personal development of staff within the department
Ensuring that the department has the right equipment and facilities to undertake cutting edge work aligned with the corporate product strategies
Representing GKN on industry working groups for technology
Taking ownership of technology clusters within defined areas
Identifying new R&D programme opportunities which allow GKN to develop those technologies important to the technology strategy
Contribute to define the detailed content of new R&T programmes
Establish and maintain strategic technology relationship/partnerships with key customers, companies, and academic bodies within the responsibilities of the department
Contribute to strengthening the linkage between technology and the operational business unit requirements

Team Manager Process Improvements Resume Examples & Samples

Provide leadership and support to the team through-out the development and maintenance of in-house developed tools to support efficient processing of clinical trials
Ensure coaching and training of the team
Plan and follow-up on the development of in-house developed tools together with the Tool Project Leads
Improve the Software Development Life Cycle used for designing in-house developed tools
Initiate new technologies/methodologies in case these provide added value
Coordinate and follow-up on platform topics with the IT-department
Bachelor or university degree (or equivalent by experience)
Up to date knowledge of modern application development tools, processes and methodologies
Knowledge of Oracle PL/SQL, Oracle APEX, C#.Net; knowledge of Powershell is a plus
Flexible
Time Management skills
Eye for detail, very accurate and quality minded
Positive, constructive, professional attitude towards colleagues and sponsors
Stress resistant
Communicative skills
“can do” mentality
Working experience in a clinical trial data management environment is a great asset

Business Manager, Process Purification Resume Examples & Samples

Participate in business strategy discussions
Prepare and document price changes by product and region
Explore alliances, partnerships, and acquisitions to achieve growth objectives
Monitor forecast by product by customer to ensure supply and appropriate inventory management
Evaluate competition and industry structure
Follow vehicle industry trends such as sales, inventory, consumer technology choices
Interact with customers on a limited basis

Senior Manager, Process Improvement Leader Resume Examples & Samples

Provide support to develop lean expertise and capability within the organization at all levels while providing ongoing Lean coaching to multiple teams
Drives lean thinking to create enterprise level value stream management including customer interfacing and new product development areas
Lead cross-functional teams to deploy standard operating procedures and process improvements
Lead and facilitate training in LEAN and PPI Principles for the organization by implementing standard process improvement tools for both non-operations and operations departments
Analyze highly complex production and processes and partner with key business stakeholders to identify opportunities, present ideas, and make recommendations based upon analysis to further business goals
Lead/work with functional teams to implement and streamline processes to improve the customer experience, enable profitable growth and become more efficient
Insightfully cultivate an action-biased culture of continuous improvement to improve KPIs, in the areas of customer, finance, people and quality
Improve the decision-making model and problem solving capabilities within high performance teams to increase autonomy and the pace of change
Work with the expanded team to develop/promote/standardize the PPI Business System further
Lean Expert with over 10+ years’ experience and a ‘hands-on’ track record of implementing successful TPS-based business systems including elements such as
Lean Leadership (Target Condition Thinking, Daily Management, Leader Standard Work, and Gemba Walks)
Strategy Deployment, KPI Leadership and Value-stream Mapping
Kaizen events on standard work, cell design, process and product 3P, Value-Analysis/Value Engineering, error-proofing, material flow, Heijunka, and Kanban
Expertise in problem-solving utilizing a formal program/process
Bachelor degree minimum, preferred advanced degree, with concentration in continuous improvement curriculum
Able to drive strategic thinking and continuous improvement in both non-operational and operational areas, including connecting the cross-functional resources to remove waste along the extended value streams
Great communicator, including solid written, oral and presentation-giving skills
~50% travel
Self-directed leader with a proven ability to manage/influence across and up into the organization without direct reporting responsibility

Manager Process Black Belt Resume Examples & Samples

Leverage Lean Six Sigma Skills to define, scope and execute continuous improvement projects
Apply Lean Six Sigma tools to improve process capability, reduce cycle time and eliminate defects throughout the business
Conduct regular project reviews Revenue Cycle leaders to assure accomplishment of key results
Serve as change agent by communicating and institutionalizing Lean Six Sigma initiatives within process and operations teams
Support inclusive culture by seeking to understand, sharing, and institutionalize best practices across process and operations teams
Approximately 25% - 50% travel may be required

Remote Manager, Process Tools Engineering Resume Examples & Samples

Directly manages ITSM Process Tools suite team to ensure acquisition, installation, configuration, operation, updates and reporting using a standardized ITSM Process Tools suite is available for use across the Conduent IT organization
Provides training and career development opportunities for their ITSM Process Tools team
Assesses IT Service Management ITIL® ITSM Process Tools team members performance, provides coaching to improve performance and takes corrective actions, if necessary
Collaborate on the design, implementation, testing and continual service improvement of the ITSM processes, roles, metrics, Key Performance Indicators (KPIs) and reports implemented by the ITSM Process Tools team
Coach the Conduent IT team on process tool suite implementation of standardized Conduent IT processes, procedures and work instructions, ensuring integration across a best practice framework ITIL® v3 (2011) lifecycle
Direct the ITSM Process Tools suite implementation of continual service improvement with an emphasis on proactive planning, promoting a consumer focused support culture, and improving the accountability of delivering effective and efficient services
Ensure the ITSM Process Tools suite supports IT services capability growth and maturity by implementing automated ITSM metrics, KPIs, reporting and dashboards in collaboration with the ITSM Process Informatics Manager
Implement automated services measurements, metrics and KPIs capture, analysis and reporting to assess Conduent IT capability to meet IT Service Level Agreements (SLAs) underpinned by internal Operating Level Agreements (OLAs) or vendor/supplier contracts
Ensure the ITSM Process Tools suite supports the development, implementation and communication of Conduent IT services (e.g. Service Portfolio Management, Service Catalogue Management, Service Knowledge Management System)
Ensure the documentation and communication of the ITSM Process Tools suite policies, procedures and work instructions are published and available to ensure correct, timely and cost-effective use by Conduent IT personnel and our Conduent business colleagues
Maintain oversight and understanding of technical advances, trends and industry best practices in ITSM Process Tools and related vendors, technologies, sourcing strategies, procedures, and changing Conduent ITSM needs as we improve our ITSM maturity
Work with the Conduent ITSM Process Engineering Manager to ensure Conduent-approved processes become operational in our standardized Conduent ITSM Process Tools suite
Provide ITSM Tools suite implementation leadership experience
Strong team building and team Leadership experience in the IT design, build, deployment and operations environments
Experience in Service Design, Service Transition and Service Operations and deploying ITSM Process Tool suites in all aspects of the ITIL® v3 (2011) Service Management lifecycle
Commercial experience implementing the industry-standard IT Service Management tools and technology
Strong interpersonal skills including the ability to negotiate to fair and reasonable conclusions
Ability to work under pressure and be highly pro-active in prioritizing issues
Logical thinker, completely welcoming new challenges
Demonstrate the Conduent ITSM Tool suite implementing ITIL® v3 (2011) ITSM best practices
Adapts departmental plans and priorities to address resource and operational challenges
Requires in-depth knowledge and experience
Decisions are guided by policies, procedures and business plan; receives guidance from manager
Manage professional level employees, who perform either a single task or multiple, but closely related tasks
Manage programs, projects, processes, and/or relationships with partners, vendors, etc. dealing with moderate dollar agreements and/or potential impact
Provides resolutions to a diverse range of complex problems using data and analysis
Exercises judgment within defined procedures, practices and policies to obtain solutions
Failure to achieve results will cause delays in schedules, and the need to increase human resources and funds
Determines and develops approach to solutions
Frequently interacts inter-organizationally and with outside customer or vendor contacts
Interaction requires the ability to gain cooperation of others
May perform in project leadership role
Bachelor's degree in Engineering, Computer Science, Information Technology or related field, or equivalent experience
5 to 10+ years experience acquiring, deploying and managing enterprise-level IT Service Management (ITSM) tool suites
Significant experience leading implementation of ITIL® v3 (2011)-compliant Process Tools suites; experience deploying leading Gartner Magic Quadrant ITSSM (IT Service Support Management) tools is desirable
Experience interfacing and electronic data interchange between enterprise-level IT Service Management tool suites to other enterprise-level systems such as Financial Management, Asset Management, Procurement, Customer Relationship Management (CRM), Software Development Life Cycle (SDLC), Program/Project Management, Human Resource Management and Business Intelligence / Business Analytics systems
ITIL® v3 (2011) skills commensurate with Intermediate Certification levels; assessor certification preferred

Senior Manager Process & System Resume Examples & Samples

Responsible for ensuring leading practice tools and systems are utilised (and continually developed) to support a strategic sourcing and P2P processes and be the representative in any related system user groups (both internal and external)
Accountable for the review and maintenance of the functional work plans for transformation program focusing on improved systems and efficiencies and identification of any slippage and potential resource issues at an early stage
Work with IT with regards to the systems change program and budget for both small and major changes
Implement harmonized standards for Sourcing project management across the global organization to enable efficiencies, effective controls and Company-wide spend management/reporting
Responsible for current state assessment, gap resolution and task execution/deliverables for assigned area of responsibilities
Lead the definition, development and delivery of eProcurement Strategy
Improve and own the eProcurement roll out process and partner with IT, where appropriate, to deliver solutions, enhancements and process automation
Work with Sourcing Managers and other relevant business areas to ensure that the eProcurement platform is used in an optimal way such that the platform is used to maximise FIL’s commercial position and enhance pre approval process to channel demand through preferred suppliers and catalogues
Provide SME support to Sourcing Managers in expanding the eProcurement approval system
Responsible for the cross transfer of knowledge and expertise across the different category areas/teams
Develop, prepare and collate management reports and information for the transformation program and ensure the department responds to any requests for Sourcing/ P2P related information (both internal and external) in a complete and timely manner
B.Com / BA degree + MBA
Strong knowledge of Source to pay or supply chain practises, techniques, tools and systems
Proven 6-8 years Sourcing/ P2P implementation related experience preferably in a complex, fast paced and challenging work environment
Strong analytical skills, advanced user of Excel
Excellent interpersonal skills, ability to influence
Good team player as well as ability to use own initiative
Self-motivated, pro-active attitude and able to handle multiple concurrent tasks
Keen eye for detail with excellent presentation skills in order to communicate effectively with all stakeholders
Should have exposure to working in a global environment with an ability to work with people across the globe in different time zones and with different cultures
Flexibility and an open attitude to change
Ability to manage teams
Strong Collaborative Skills, Positive Can Do Attitude, High Energy

Manager Process Harmonization Oc-temporary for Months Resume Examples & Samples

Business Partnering/Communication
Comprehensive business understanding of processes and structures
Result orientation and pro-activity
Ability to manoeuver in consistently changing environment
Very good communication skills for persuasion and convincing others
Excellent ability to deal with different international cultures and communication styles
Very good analytical skills to understand the background of local change requests and to translate them into a global picture
Affinity to understand and validate process details by self-learning and broadening the area of expertise
Very good business understanding of sales order driven consumer goods industry, preferred Sports and/or Fashion
Comprehensive understanding of the adidas process landscape
Comprehensive understanding of Finance & Controlling and its impact in end-to-end processes
System expertise: experience in SAP SD, FI/CO, MM, basic experience in SAP BI of advantage
Basic knowledge about change management standards and strategies
MS office a must
3-6 years of relevant working experience

Senior Manager Process Modeling Expert Technical R&D Resume Examples & Samples

Master in (Applied) Science or Engineering, ideally also PhD in applicable field
8+ years experience in product & process development and the successful application of computational simulation and modelling approaches (first principle, stochastic or hybrid) are a MUST
In-depth understanding of the business side of the Pharma industry – any proof of business skills is a definite plus
Creative and problem-solving mindset
Excellent communication & influencing skills
Strong decision-making & drive for excellence
Excellent command of the English language, French & other languages a plus
Development and validation of small scale models
Early identification of critical process parameters together with the process experts
Ensuring representative small scale equipment
Small scale model development for cross-functional, transversal process operations (mostly mixing processes)
Support and build chemical & bio-process engineering expertise in the TRD functional departments to enable correct process modeling (e.g. understanding of shear in vessels, TFF, centrifuges, filling lines; hydrodynamic regime (Re), vortex (Fr) & Power curves (Np); reaction rates, product degradation and kinetics; segregation, sedimentation, homogenization; heat transfer, freezing/thawing dynamics)
Support & contribute to the process analysis & optimization work-flow in VcDM
Liaise intensively with the Global Industrial Operations (GIO) organization to allow smooth transfer of process model and ensure a unified approach across the value chain
Act as a transformational change agent to adopt & enhance the application of process modeling in the different functions supporting as such the QbD and PAT framework which is absolutely crucial to deliver the TRD mission

Manager, Process Development Resume Examples & Samples

Drive robust problem solving for investigations
Work with manufacturing, quality, engineering, and other support groups to drive the Fractionation business goals
Drive awareness of yields and actively pursue projects or operation efficiencies that will improve yield
Mentor and coach individuals to achieve their highest potential
Drive a culture of innovation and actively pursue projects that improve the process and reduce defects
Insure team conducts robust product impact assessments for manufacturing deviations
Support regulatory audits
Support Validation activities at the site
Six Sigma Green Belt certification preferred
Advanced statistical capabilities
Competence to lead multidisciplinary teams
Understanding of biochemistry or protein separation. Plasma protein purification knowledge preferred
Self-motivated and takes personal responsibility for getting the job done
Strong computer skills (MS Word, MS Excel, MS PowerPoint, Share Point, Minitab)
Strong interpersonal communication. Strong verbal and written communication skills. Strong presentation skills. Understand and articulate how own role ties within function or discipline
Able to work independently and within a team
Experienced understanding of GxP and related regulations

Manager, Process Eng Resume Examples & Samples

Directing lead engineers and technical staff in the execution of the day to day support to manufacturing operations
Monitoring the performance of the department against operational goals, managing group of 5-6 staff
Maintain and increase technical expertise and knowledge of staff
Making sure that the department procedures are aligned with other sites and that best practices are implemented, as applicable
Identifying and implementing system improvements and capital upgrades to maintain and increase facility efficiencies and operations
Presenting and defending the site’s engineering programs to regulatory agencies
Solid experience with cell culture and harvest processes and unit operations
Process Equipment and support system design and operational knowledge
Ability to work under short timelines within a manufacturing environment
Ability to organize personal tasks and concurrently monitor direct reports tasks / assignments
6+ years total experience in the areas of GMP manufacturing, engineering or facilities in a pharmaceutical environment

Manager, Process Operations Resume Examples & Samples

Lead Long-term Planning Process for Peanut Butter Process Department
Department Masterplan development and implementation to include equipment layout, team design/staffing, results management, etc
Coach Daily Operations of Lexington Plant Process Department; deliver demonstrated results in critical manufacturing success areas of Cost, Quality, Sanitation, Safety and Reliability
Responsible for Process cost center budgets
Develop and coach Area Leaders, Process Engineers, Technical and Team Leaders, Technicians, Zone Coordinators, and Equipment Owners
Provide indirect coaching for Process Quality, Sanitation, Safety and Reliability Leaders
Responsible to liaison cross functionally within the business unit for strategic / long term planning with Sourcing, R&D, Logistics, Quality and Regulatory Organizations, and Technical Services
At least 5 years of operations experience is required
Experience leading and coaching managers/area leaders is required
Demonstrated experience with continuous improvement implementation is preferred

Manager, Process & Operational Excellence Resume Examples & Samples

Execute proper design of experiment (DOE), process development, and process validation to ensure robustness and quality of drug products
Coordinate regulatory submissions as required
Initiate, track and resolve Production/Packaging related non-conformance investigations. Assist area management in the investigation of the root causes, recommend corrective action(s)
Support the roll-out , maintenance and continuous improvement of the Lean Six Sigma (LSS) IMPULSE program at Ferring US. Support project teams with design, execution, and analysis of experimental trials. Drive a continuous improvement culture for the Ferring US site and assist shop floor personnel with problem solving methodology with sound root cause analysis
Identify, prioritize, and execute Lean Six Sigma local and cross-functional projects/programs to ensure maximum strategic benefit for FPG and the Ferring Group. Propose process technology improvements and justified capital expenditures
Contribute expertise for Quality by Design (QbD)/Continuous Process Verification (CPV) requirements at Ferring US, including training, development workshops in collaboration with the CMC project coordinator and follow-up on regular basis. Contribute to writing relevant SOPs, handbooks, etc. relative to QbD and ensure that the QbD development documentation is updated and reviewed regularly
Contribute to the FPG improvement action plan, selection of the relevant projects and set-up of Key Process Indicators (KPI) to measure performance for the site
Bachelor’s degree in science or engineering
Demonstration of practical Lean/Six Sigma/QbD application and implementation; Green Belt certification preferred
Knowledge of technology transfer and process validation approach in a pharmaceutical environment
Project management experience (PMP certification and/or previous role as project manager preferred)
Excellent communication and leadership skills with the ability to influence and work across organizational boundaries
7+ years’ experience within a manufacturing/engineering/supply chain environment (preferably within pharmaceutical industry and/or sterile manufacturing)

Senior Device Manager Process Resume Examples & Samples

Ensure compliance and support all activities related to device design and commercialization processes within Biologics Technical Development & Manufacturing (BTDM) according to the Novartis internal quality standards, relevant regulatory requirements and the filed product quality standards
Ensure communication/escalation within applicable departments and project teams to ensure device design and commercialization process requirements and outputs are consistent across BTDM sites
Coordinate Process activities across multiple and complex device development and/or commercial activities including tasks and timelines
Coach and develop Process team members 5. Assure complete and correct documentation including keeping of deadlines (according to local KPIs) and Good Manufacturing Practice (GMP)-compliance/pro-active follow-up of actions
Lead training and development of on-site personnel concerning skills and capabilities required for device design and commercialization process
Lead strategic projects within Device Development & Commercialization (DD&C)
Ownership of multiple processes and/or combination product Design History File (DHFs) including updating of documents to ensure the DHFs remain in a state of compliance throughout the life cycle of the product
Perform other related assignments and duties as required and assigned
Develop strategies for designing, planning and performing activities to improve the device design and commercialization process within the department
Lead the development and implementation of a sustainable system for device design and commercialization process needs
Lead updates to device design and commercialization process SOP(s) within BTDM ensuring that it adequately describes the process to be followed, including participating, authoring and/or ownership of SOPs
Lead the creation, implementation and monitoring of device design and commercialization process which will ensure organizational effectiveness, business objective achievement, strategic plan performance and regulatory compliance
Communicate challenges and risks to the leadership team and provide recommendations
Successfully demonstrated several years (minimum 8 years) experience in medical device or pharma industry or equivalent
Recognized expertise in a specific area and broader scientific as well as strategic background
Proven track record of creativity, problem solving and productivity in projects
Good overview of current trends and upcoming techniques for current and future applications
Thorough understanding of device development and commercialization processes in the industry and deep knowledge of related basic regulations
Demonstrated successful experience with working in interdisciplinary, cross-cultural teams and/or matrix environment and influencing/leading team members
Thorough knowledge of relevant SOP, GLP, GMP and Novartis regulations and policies
Excellent communication/presentation skills and scientific/technical writing skills. Advanced coaching and mentoring skills
May require up to 15% travel

Senior Manager, Process & Controls Resume Examples & Samples

Reports to the Director Finance Process Improvements and Controls
Actively involved in the coordination of compliance activities relating to processes and controls within the area of IT general computer controls
Understands IT processes and control framework related to logical access security, development, change management, computer operations, storage management and the ongoing support model over the application, database, operating system layers (including oversight over any outsource arrangements)
Active role in determining which IT application controls are to be established/ removed/ adapted that are embedded within the business process applications that support the financial control objectives
Leads monthly activities relating to Process and Controls documentation. This would include oversight of: (1) changes to significant processes and significant controls as they arise; (2) process linkages; (3) maintenance and enhancements to the Bell Canada control documentation; (4) Management’s evaluation processes oversight; (5) Deficiency evaluation, and (6) Scorecard and sub certification process
Continually enhances the control environment while ensuring efficiency

Manager Process Culture Resume Examples & Samples

MSc or BSc in (Bio) Engineering or sciences or equivalent acquired through experience from shopfloor in pharma or other production environment
Strong command of English and/or French and a willingness to achieve fluency in both
Understanding of GMP principles
Experience with people management is a strong asset
Knowledge in processes and biopharmaceutical technologies

Manager Process Development Engineering Resume Examples & Samples

Masters or Doctorate in Engineering or related Physical Science
Experience with SiC, RF GaN or compound semiconductor device manufacturing
Experience manufacturing for a customer in the automotive industry
Six Sigma Black Belt or Green Belt
Proficiency with data analysis software, such as JMPTM or equivalent

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