Technician, Operations Resume Samples

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Guide the recruiter to the conclusion that you are the best candidate for the technician, operations job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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J Swaniawski

Jocelyn

Swaniawski

26574 Brakus Mount

Los Angeles

+1 (555) 270 1012

26574 Brakus Mount

Los Angeles

Phone

p +1 (555) 270 1012

Experience Experience

New York, NY

VIP Operations Technician

New York, NY

Daugherty-Wisozk

New York, NY

VIP Operations Technician

Assist with internal process improvements
Facilities support for Events, Home Networks, and AV/VC meetings
2+ years working with Executive and Director level employees
Works across teams to align the priorities of Executive requests (and projects)
Perform software and hardware configuration across diverse platforms
Facilitates support for Events, Home Networks, and AV/VC meetings
Provide 24x7 on-call support in an on-call rotation

Houston, TX

Shift Operations Technician

Houston, TX

Carter-Rogahn

Houston, TX

Shift Operations Technician

To operate and monitor the MK5e, Distributed Control System, HMI, EDL, Continuous Emissions Monitoring and all other control room and station control systems in order to maintain the safe and efficient operation of the plant and process
Ensure compliance with all site Quality Procedures, Work Instructions and EHS Policy and Procedures
Ensure Station operates within customer IPPC limits
Understand and respond to variances in normal station operating parameters and take necessary corrective actions in order to maintain safe operation of the station
Monitor plant and process to ensure that operation is in accordance with all relevant Operating Procedures
Monitor and follow all generating profiles as dispatched via the EMC, and follow all National Grid instructions
Carry out plant water chemistry and make adjustments as necessary to keep within prescribed operating limits

present

Detroit, MI

Operations Center Technician

Detroit, MI

Bradtke, Dickinson and Larson

present

Detroit, MI

Operations Center Technician

present

Develops improvement recommendations to optimize service delivery"
Create Help Desk tickets in the designated ticket tracking system relating to events from monitoring tools
Maintain response and resolution of cases/tickets received in queue against established Service Level Objectives
Support Incident and Problem Management activities with device expertise and troubleshooting
Identify major incidents, restoring services where possible and engaging the Incident Management team when a major incident is identified
Monitor Operations devices and applications for proper operation and performance
Compile and organize data for monthly status reports; Provide trend analysis and metrics to the Government based on gather data and monthly status reports

Education Education

Bachelor’s Degree in Supervision Received

Duke University

Bachelor’s Degree in Supervision Received

Skills Skills

Can demonstrate a strong compliance mind-set (EHS, Quality and Finance)
Has the ability to solve simple work-related problems
Can demonstrate the ability to speak and write clearly and concisely
Basic awareness of continuous improvement tools and processes
Capable of working effectively with team members and showing initiative to support others on the team
Can demonstrate Good Documentation Practices and follow Standard Operating Procedures
Can perform basic troubleshooting and evaluation of equipment issues
18 months relevant experience working in a large scale cGMP or USDA regulated manufacturing environment
Can apply an understanding of aseptic process in daily activities

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15 Technician, Operations resume templates

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Master Control Operations Technician Resume Examples & Samples

Monitor and trouble shoot technical aspects of network operations and ensures the integrity of multiple simultaneous program streams
Provide support and training to staff located at the stations being serviced by this facility
Provide immediate or timely corrective measures to remedy problems or issues prior to broadcast of programming
Operate video switchers and router panels routing video and audio signals, file servers, multi-channel automation systems, electronic spot delivery systems and all related broadcast equipment

Datacenter Operations Technician Resume Examples & Samples

Understand, troubleshoot, and fix broken servers/Linux OS related issues on server
Work in teams to deploy new data center infrastructure
Install new servers, design rack layout and power allocation
Help test and troubleshoot new server hardware components and designs
Drive specifications for tools that facilitate administration of servers spanning multiple data centers, to include automation and streamlining of processes
Help to develop global standards and promote best practices in data center operations
Assist in tracking data center issues and keeping Facebook servers alive and serving
Introduce process improvements and encourage best practices in data center operations
Provide cross-functional communication with other technical operations groups

Cps Sg Operations Technician Resume Examples & Samples

Lead, implement and maintain quality systems, improvement projects and other initiatives
Track and improve productivity (OEE2) and quality performance (SDR, TDQ, PDR) in designated work centers
Perform necessary SAP and WMRF Transactions – Scanning Ingredients and Packaging Materials before use, Release and Print PO, GI of Materials, GR of Finished Goods, In-process quality inspections, Creation of TO, etc
Assist other production personnel on resolving SAP and WMRF errors
Understand the use of HMI in liquid filling and liquid manufacturing
Adhere to product confidentiality, security, integrity and traceability requirements
Record all necessary information on the Process Order, and log sheets
Conduct checks before any batch is started (batch release)
2) Yield
Reduce and Improve ingredients and packaging materials Material Usage Variance as targeted by superior / management
NTC 2 or Diploma in Electrical / Mechanical / Mechatronic Engineering
Language: Intermediate level of English
Technical Knowledge Area

Value Added Services Operations Technician Resume Examples & Samples

Push-to-Talk
Text/Picture/Video Messaging
Virtualization
Maintain existing systems and services in the production network, ensuring highest availability
Test and deploy new systems, services and technologies in the production network using established processes
Troubleshoot complex problems and identify solutions and recommendations
Document process and procedures and provide training to different teams
Provide 24/7 on-call support according to the schedule (3 month cycle)
Work hours are conditional to customer requirements. Evenings and weekends may be required for special events
Collaborate with stakeholder teams such as VAS Engineering, Wireless technology, Service Development, Vendors and Other Operational teams on various project and operational activities
Work with and manage multiple vendors to resolve issues
Provide 4th level support for customer problems (internal & external)
Must have minimum of 3 years of system administration experience
Excellent knowledge of UNIX operating systems (Solaris, Linux RH)
Shell or perl scripting in a system administration environment
Working knowledge of OSI model and networking concepts
Knowledge of cluster/high availability software
Experience with alarming, monitoring, system performance analysis
Demonstrate analytical and troubleshooting skills
Show interpersonal and leadership skills with a passion for results
Self-sufficient and strong ability to adapt to changes
Ability to motivate others and promote team spirit and employee value
Proficient in both written and oral communication
Preferably hold a University or College diploma in computers science or computer/electrical engineering
Previous experience in VAS systems
Project Management experience and good understanding of Lean/Six Sigma Methodology
Incident management knowledge
Follow Change management procedures
Oracle RDBMS experience
Experience with Oracle/HP/IBM hardware
Experience with IMS, XCAP, VOIP, SIP
Experience with Virtualization software (ex: VMWare)

Event Configuration Tool Operations Technician IT Resume Examples & Samples

Ownership of the production Enterprise System Management (ESM) environment including
Extend knowledge of the Enterprise System Management (ESM) tools, and have proficiency in at least two tools used
Execute the incident management process for ESM related Incidents
Perform all tasks documented by Event Configuration Domain Engineers/Architects
Document new procedures for level 2 support in close alignment with Event Configuration Domain Engineers/Architects
Good communication & organizational skills
Knowledge of Enterprise System Management tools, and up-to Subject Matter Expert knowledge in at least two tools
Good programming & scripting skills
Good knowledge of databases (MS SQL / Oracle)
Excellent working knowledge in Operating Systems (MS Windows, Linux, UNIX) and/or Networking (WAN, LAN, Firewall) and all associated services like Active Directory, DNS, File & Print, TCP/IP, and Routing protocols
Over 4 years working within Information Technology
Over 2 years working within the Enterprise System Management space

Wind Tunnel Operations Technician Resume Examples & Samples

Extensive Heat Management, Climate Control, Pwr Supply, Powertrain testing and processes experience (5 Yrs min)
Extensive Test site functional knowledge and site capabilities (5 Yrs min)
WT3, WT4, WT5, and associated garage(s) process and operation
Competent in Chassis dynamometer operation
Data verification/validation
Thermocouple, pressure transducer, accelerometer, etc. instrumentation; set-up and check out
Certified Automotive Technician preferred
Associate's in automotive technology or equivalent direct work experience in automotive field
WT(3,4,5) Operations experience required
Proven ability to participate and lead in a Team environment
Proficient in ELMS, MS Office Applications
Ability to adjust to changing requirements
Flexible work schedule – must be able to work flexible shifts
Proven dependability and reliability A motivated self starter with advanced problem solving skills
Powertrain, Heat Management, and Climate Control testing experience required

Dearborn Development Center Test Track Operations Technician Resume Examples & Samples

DDC Track Test types and testing processes
DDC Track surface requirements
ELMS functionality and operation
Basic vehicle instrumentation and mechanical operations
Radio Frequencies and Radio Programming
Knowledge of Fuel Farm Operations
Ability to interpret engineering and architectural blueprints
Customer focus mindset required
Motivated/Self starter
Must be able to work a flexible work schedule
Proven dependability and reliability
The prospective candidate should have a minimum of 5 years test track operations experience

Village Operations / Skate Technician Resume Examples & Samples

Able to work a flexible schedule including weekends and holidays
Able to work in all weather conditions
Able to work on your feet for extended periods of time
Able to carry 50 lbs
Must be able to speak fluent English

Wind Tunnel Operations Technician Resume Examples & Samples

Extensive Heat Management, Climate Control, Pwr. Supply, Powertrain testing and processes experience (5 Yrs min)
Extensive Wind Tunnel and associated garage(s) process and operations
Competent in chassis dynamometer operation (including altitude)
Certified Automotive Technician desired
A motivated self starter with advanced problem solving skills
Broad Dearborn Wind Tunnel Operations experience required

Data Centre Operations Technician Resume Examples & Samples

Identify and troubleshoot simple hardware failures on x86-based servers to include the replacement of failed hardware components
Complete customer configuration maintenances including hardware modification, operating system installation, mounting of the devices within cabinets and completion of all cabling needs required
Adhere to company security policies and procedures, including health and safety and local governing requirements as directed
Must be able to prioritize work in a fast paced, high pressure environment
Must be proficient with productivity software including, but not limited to, Microsoft Office and Open Office as well as email client software

I.T Operations Technician Resume Examples & Samples

Provide desktop end-user support and PC Setup/Configurations through Helpdesk and walk-ups
Provide end-user support for Care Center Remote Agent associates
Maintain access and sign-ons for all associates
Perform setup/breakdown of training room configurations
AS400 Password Resets/ PC Password Resets
Strong Desktop Experience
Strong Customer Service Experience
Strong Windows XP and Windows 7 knowledge, hands on experience
Strong Network Connectivity experience
Strong troubleshooting experience including PCs, printers, phones, and network equipment
Team player, positive attitude
A+, Network + or MCP preferred
5 years of experience in computer related field preferred
6-12 months experience in Care Center based IT field preferred

CPS Sg-operations Technician Resume Examples & Samples

Strong technical skills in tracking and optimizing / maximizing production, yield and product quality
Operate and can train others
1) Line Operation and performance
Lead work center team in the discussion of OEE2 trends and downtimes during daily OEE meeting
Produce the right quality by following the SMI, adhering to CCPs, timely Calibration and Verifications of Weighing equipment, and following set controls from FMEA
Ensure proper product labelling with the use of the labelling system
Carry out the right cleaning, sanitation (CIP, COP) and GMP according to prescribed procedure
Operate safely lifting devices (Forklift, etc.)
Review process orders and attachments (labels, Pre-planning label, YPP6 report, MSC3N, supplement form, etc.) to ensure accuracy and completeness
Monitor work center MUV, location 500 inventories and correct inventory discrepancies
Minimize wastage by
Computer literacy in Microsoft Excel, Powerpoint and Word
Working experience - Preferable two to three years experience in food manufacturing company in similar positions

Operations Technician, CTV Resume Examples & Samples

All duties associated with Operations department including but not limited to: Switching, Audio, Graphics, Feed & Play
Related industry experience considered an asset
Experience and knowledge in the production, operational and technical performance capabilities of broadcast equipment with knowledge of industry technical standards and regulations

Value Added Services Operations Technician Resume Examples & Samples

Ability to design and implement Java applications. The role also includes coding, testing, debugging, and program documentation
Deploy operational tools to facilitate the management of the system and minimize manual intervention by using automation, self scaling, self healing as much as possible
Maintain existing IT/Telco systems and services in the production network, participate to new service integration
Work with and manage multiple telco vendors to resolve issues
Provide 4th level of support for customer problems (internal & external)
3 years of experience in designing, integrating or operating software solutions
Experience with JEE application server
Experience with XML, HTML and REST
Able to write scripts to automate processes and orchestrate deployments (Python, Shell or Perl etc)
Strong knowledge of Linux and associated OS management tools
Strong knowledge of automation tools: Ansible, Puppet, Chef
Knowledge of virtualization technologies such as VMWare
Hands on IP network skills (Wireshark)
Knowledge of monitoring and alarming solution and investigation tools for networks and applications such as Zabbix, ELK, Sensu, Cacti
Ability to work with 3rd Party solution already existing production network
Experience developing software solutions, or Cloud computing
Able to develop web based applications in JAVA
Able to manage code with GIT
Understanding of Agile frameworks to deliver and test new solutions (MVP, small delivery, iterative)
Knowledge of DEVOPS methods and technologies (CI/CD, Jenkins) an asset

MCO / Operations Technician Resume Examples & Samples

Responsible for on-air equipment, recording hardware and satellite dishes and receivers in live or recording situations
Prepares material for on-air playback via automation system; monitors the automation system for proper event execution
Verifies material airing via the program log; researches and contacts appropriate source for missing material
Monitors transmitters and tower lights under the FCC regulations
College degree in Telecommunications preferred; equivalent experience required
Minimum of 2 years in Master Control required
Experience in a master control HUB preferred
Computer knowledge and automation systems preferred
Operation of satellite dish and receiver equipment preferred
Familiarity with server playback and recording and Beta SP/SX preferred
Knowledge of satellite spot delivery systems preferred
Must be able to work flexible schedule including nights, holidays and weekends
Must be able to work under deadlines and have the ability to multi-task

VIP Operations Technician Resume Examples & Samples

Often required to manage through influence other technical teams in the pursuit of resolving complex technical issues
Works across teams to align the priorities of Executive requests (and projects)
Uses advanced methods for the systematic isolation of issues, identification of root cause, and detailed planning resulting in highly effective and efficient delivery of technical solutions
Setup and support mobile devices including both Android and iPhone
Perform software and hardware configuration across diverse platforms
Strong communication, analytic and leadership skills necessary for independent project work
Assist with internal process improvements
Innate understanding of urgency and the escalation of issue quickly when appropriate
Provide 24x7 on-call support in an on-call rotation
Extreme attention to detail and strong initiative a must
Facilities support for Events, Home Networks, and AV/VC meetings
Connects and facilitates Executive requests to Event Support
Acts as the primary liaison between Executive members and IT Operations
The ideal candidate will not find difficult tech problems deterring or frustrating, but intriguing and will welcome the challenge

Shift Operations Technician Resume Examples & Samples

To operate and monitor the MK5e, Distributed Control System, HMI, EDL, Continuous Emissions Monitoring and all other control room and station control systems in order to maintain the safe and efficient operation of the plant and process
Ensure Station operates within customer IPPC limits
Understand and respond to variances in normal station operating parameters and take necessary corrective actions in order to maintain safe operation of the station
Monitor plant and process to ensure that operation is in accordance with all relevant Operating Procedures
Monitor and follow all generating profiles as dispatched via the EMC, and follow all National Grid instructions
Carry out plant water chemistry and make adjustments as necessary to keep within prescribed operating limits
Report items beyond the scope and capabilities of shift personnel to Shift Supervisor
Ensure that the control room is staffed on a constant basis
Report unsafe conditions, events and hazards to the Shift Supervisor
Assist in routine testing of plant and equipment
Report equipment deficiencies and record required information into the computerised maintenance management system to direct repairs
Follow Operating Procedures and work instructions when carrying out any activity and report any deficiencies when identified
General education to GCSE standard with an A-C grade in English and Maths or equivalent standard
BTEC in Engineering or equivalent
Excellent standard of written and spoken English
Working with IT systems, database and web based packages
Continuous monitoring of control systems
Working in a customer focused environment and liaising with internal and external agencies
Working in a multi skilled team
Operating Distributed Control systems, MK5e, HMI, EDL
Plant water chemistry
Previous power generation or continuous process experience
Excellent interpersonal skills - able to communicate in a friendly, open and constructive manner
Responsive and pro-active
Flexible and calm
Detail conscious
Committed and loyal
Ability to grasp, assimilate and apply information and concepts quickly
Integrity - accepting and adhering to high ethical, moral and personal values in decisions, communications, actions and when dealing with others
Able to work shifts and unsociable hours to support 24 hour operation of site
Physical Demands
Ability to use facefit PPE
Committed to ongoing personal and role development

Operations Electronic Technician, Installer Resume Examples & Samples

Knowledge of test equipment to include oscilloscope, multi-meters, digital analyzers, battery analyzers, frequency meters, decibel meters and communication devices
Able to work in unusual and sometimes difficult positions such as climbing a ladder, scaffolding, working within ducts, crawl spaces above ceilings, etc
Perform inspections and installation activities on electronic fire systems
Overtime may be required during busy project schedules
Excellent computer skills (Microsoft Office Suite)
Have a valid driver’s license and a driving record that meets company requirements
Electrical Installation experience

Operations Center Technician Resume Examples & Samples

1 year experience in a JOC or command post at the component, CCMD Joint Staff (JS), or MACOM
Experience with operating on a Joint staff
Experience with Military Forces operational or Conventional Force support to operations
Ability to read, write, and speak English fluently
Ability to show proficiency with the Korean language

Technician Services Operations Resume Examples & Samples

Ensure the availability of the rolling stock
Responsible for carrying out train preparation, maintenance examination, component exchanges and repairs to the TRAXX fleet in accordance with safety requirements
Optimize the implementation of the interventions through self-monitoring and functional tests
Perform the necessary repair works
Responsible for administrative tasks (components stock, & reports, intervention orders, organization of daily tasks in consultation with our clients)
High school diploma and a minimum 2 years of vocational training in electrical system or electronics
Typically 2 years’ experience in testing, commissioning or troubleshooting of railway vehicles - possibly in the maintenance of special machines
Relevant knowledge for vehicle climatisation, pneumatics or hydraulics
Necessary certificates to work with high voltage are desired
Autonomy, customer-friendliness, eagerness to learn and initiative are necessary assets
Willing to take occasional travel for the job, within the region

Highway Operations Technician Resume Examples & Samples

Extensive knowledge of procedures, practices and methods of the operation, preventive maintenance and minor repair of vehicles and equipment used in roadway operations, roadside operations, landscape and irrigation operations, sign operations, striping operations, and sign fabrication operations
Office procedures, procurement, PeCoS reporting and coding, inventory and customer relations
Federal, state and agency laws, rules, regulations, policies and procedures pertaining to work activities, safety practices and public relations. Wide-ranging knowledge of materials, equipment and tools used in work activities and established work methods and standards
Procedures and practices established for the work section
Knowledge of math, accounting, English, grammar, and computer systems
Applying and making intermediate level interpretations of federal, state and agency laws, rules, regulations, policies and procedures pertaining to work activities, safety practices and public relations; using proper materials, vehicles and equipment to perform work activities within established work methods
Ability to plan, coordinate, analyze, and perform multiple tasks
Comprehend directions
Work under stress
Push/Pull 50 Lbs
Lift/Carry 80 Lbs. Floor to waist
Walk/Run distances of 1 Mile
1-2 years experience equivalent to a Highway Operations Tech 2
1-2 years experience equivalent to a Highway Operations Tech 3

Highway Operations Technician Resume Examples & Samples

Interpretations and application of Federal, State and agency laws, rules, regulations, policies and procedures pertaining to work activities, procedures practices pertaining to highway striping activities; applicable safety standards training and public relations
Introductory knowledge of striping procedures, practices and methods of the operation, preventive maintenance and minor repair of vehicles and equipment used in the work activities
Understanding of Manual of Uniform Traffic Control Devices (MUTCD) traffic control for work zones
Operation and maintenance of large motorized striping equipment
Placement of traffic control early warning signs for striping operations under heavy traffic conditions
Plan, coordinate, analyze, and perform multiple tasks
Work under heavy traffic stressful conditions
Communicate effectively both verbally and written

ADT Operations Technician Resume Examples & Samples

Adheres to all safety procedures and identifying/communicating the necessary adjustments to address potential safety concerns
Works with production teams to ensure that goals are being met
Drives reductions in unplanned deviations and focuses on improving first pass quality
Ensures proper documentation of all batch documents and review and approval of steps performed by other operators
Excellent skills documenting steps of a procedure
Able to manage priorities and projects effectively
Must have attention to detail and ability to clearly document process steps

ADT Operations Technician Resume Examples & Samples

Maintains accurate and timely training records
Must have a thorough knowledge of the equipment and processes used in the facility and within the pharmaceutical industry or equivalent manufacturing experience
Must have a thorough knowledge of cGMP, FDA and DEA guidelines and how to apply them effectively

Highway Operations Technician Resume Examples & Samples

General knowledge of Federal, State and agency laws, rules, regulations, polices and procedures pertaining to work activities, safety practices and public relations
Work outdoors in extreme weather conditions; in hazardous traffic conditions
Lift/Carry 50 Lbs. from floor to shoulder
Stand for prolong periods
Walk/Run short distances up to ¼ mile

Highway Operations Technician Resume Examples & Samples

Extensive knowledge of procedures, practices and methods of the operation, preventive maintenance and minor repair of vehicles and equipment used in roadway operations, roadside operations, landscape and irrigation operations, sign operations, striping operations , and sign fabrication operations
Office procedures, procurement, PeCos reporting and coding, inventory and customer relations
Knowledge of materials, equipment and tools used in work activities and established work methods and standards
MUTCD traffic control for work zones
Math, accounting, grammar and computer systems
Skill in applying and making intermediate level interpretations of federal, state and agency laws, rules, regulations, policies and procedures pertaining to work activities, safety practices, and public relations; using proper materials, vehicles and equipment to perform work activities within established work methods
Problem solving, skill in interpersonal relationships
Ability to plan, coordinate, analyze, perform multiple tasks, communicate effectively, comprehend directions, and work under stress
Lift/Carry 50 lbs. floor to shoulder
Push/Pull 50 lbs

Highway Operations Technician Resume Examples & Samples

Extensive knowledge of procedures, practices and methods of the operation, preventative maintenance and minor repair of vehicles and equipment used in roadway, roadside, landscape and irrigation, signing and striping, and sign fabrication operations
Making and applying intermediate level interpretations of federal, state and agency laws, rules, regulations, policies and procedures that pertain to work activities, safety practices, and public relations
Use of proper materials, vehicles and equipment to perform work activities within established work methods
Plan, coordinate, analyze, perform multiple tasks, communicate effectively, comprehend directions, and work under stress
Lift/Carry 50 lbs. from floor to waist and from floor to shoulder

Junior Operations Technician Resume Examples & Samples

Perform heavy physical, manual, clerical and skilled work in support of the operation and maintenance of the Central Utility Plant systems, including equipment, facilities and infrastructure
Assists the facility O&M Technicians, and performs various work associated with the operations and maintenance of plant equipment and facilities
Maintains Central Utility Plant facility. Wipes engines and other equipment, running or non-running, sweeps and mops floors, cleans plant equipment and performs minor repairs as necessary
Performs periodic plant rounds and log taking activities as directed by O&M technicians and facility management
Take readings of gauges and other recording devices to insure that all generating and electrical equipment is operating normally. Notes any existing problems and takes appropriate corrective action
Promptly informs the supervisor or person in charge of any unexplained changes in one or more plant process variables or instrument readings and reports any equipment malfunction or other occurrences that may affect the safety, reliability, or load capability
Changes oil and air filters and performs minor maintenance as directed on plant equipment; greases bearings, cleans parts, stores parts, and repairs parts
Maintains equipment and tools in good working condition with particular emphasis on correcting conditions that might endanger self or others. Performs all work in an efficient and workman-like manner, recognizing that a safe, clean working area is of the utmost importance
Operates facility fork truck, man=lifts and other heavy equipment as required
The ability to work regular, 8+ hours shifts, scheduled and unscheduled overtime, respond to call –ins, and cover for vacation and sick leave

Refurbishment Operations Technician Resume Examples & Samples

Repair/Refurbishment of equipment as assigned by Refurb Operations Manager
Unloading and loading of trucks
Operating forklift to properly store merchandise and materials
Assist in monthly inventory counting
Unboxing and reboxing of equipment to facilitate refurbishment activities
Filling out proper bill of lading and paperwork for shipments being shipped out and being received
Filling out proper paperwork associated with refurbishment activities
Keeping warehouse/refurb area organized and clean
Valid and clean driver’s license
Previous experience as in a warehouse environment a plus
Ability to drive fork lift
Bending, Twisting and Carrying required as would be expected in normal warehousing and repair functions
Lifting Requirements – may be required to lift items weighing up to 50 pounds individually and team lift items weighing up to 150 pounds
Manual Dexterity – required for the proper use of common repair tools such as screwdrivers, wrenches and pliers
Basic issue analysis and problem solving
Ability to work through interruptions
Ability to organize and prioritize tasks

Rack Operations Technician Resume Examples & Samples

Decommissioning and processing of legacy hardware out of the data center facilities
Hard drive removal and destruction
Connecting network uplinks (fiber optic and LAN)
Basic Networking removal/installation and clearing of configurations
Creating/attaching labels and barcodes
Updating progress through a web ticketing system
Reporting of processes and regular status updates
Documenting procedures
Escalating to senior technicians and management as needed/required
Moving/lifting packages usually no greater than 32kg
Unpacking/repacking fragile electronics
Relocating and moving of large enterprise equipment
Occasional work during night and weekends
Must be highly motivated and dependable
Have strong attention to detail and maintain high quality standards
High-level English verbal and written proficiency – TOEIC 800 or equivalent
Able to work with minimal supervision – a self-starter
Good understanding of computer hardware and components
Experience with a ticketing system
Experience working on IT equipment (racking & stacking gear, cable management, building computers, troubleshooting PC/Desktops/Laptops)

Highway Operations Technician Resume Examples & Samples

Knowledge of procurement, PeCos reporting, coding and data entry, inventory and customer relations
Federal, State and Agency laws, rules, regulations, policies and procedures pertaining to work activities, safety practices and public relations
Wide-ranging knowledge of materials, equipment and tools used in work activities and established work methods and standards
Procedures and practices established for the district unit
Math, accounting, English, grammar, and computer systems
Operation and experience with motorized equipment utilized in state, federal and county highway maintenance
Understanding and interpretation of intermediate level state, federal and agency law, rules, regulations and in the policies and procedures pertaining to unit work activities, safely practices and public relations
Proper use of materials, vehicles and equipment to perform work activities within established work methods and safety practices
Communicate effectively both in writing and face to face
Comprehend complex instructions and work under stress
Lift/Carry 75 Lbs. from floor to waist, floor to shoulder, and waist to shoulder
Push/Pull 75 Lbs
Walk/Run long distances of 1 mile

Operations Technician, Production Resume Examples & Samples

Strictly adheres to cGMPs, health and safety requirements, procedures and corporate policies
Only performs activities in which appropriate, documented training has been completed
Understands how personal performance and compliance with procedures impacts overall product quality, safety, departmental goals, and objectives
Executes processes, documentation, set-up, cleaning, maintenance of rooms and equipment
Demonstrates ability to recognize and respond with appropriate urgency to
Equipment Issues/Malfunctions
Deviations from the process
Documentation issues
Need for clarification before proceeding
Demonstrates basic troubleshooting skills
Demonstrates the ability to progress to an ATO II and/or master multiple processes within assigned work area
Adheres to all applicable procedures, cGMPs, company policies and any other quality or regulatory requirements. (For example: OSHA, DEA, FDA, EMEA, ANVISA, HS&E, etc.)

Event Configuration Tool Operations Technician Resume Examples & Samples

Perform defined Housekeeping Tasks that are required to ensure the continued availability of ESM Monitoring tools and applications
Adhering to the EY defined operation and maintenance practices
Timely response to Incident tickets related to his/her primary/secondary tools/tasks
Addition/Configuration of new servers/devices to monitoring
Strong problem-solving skills and a high degree of self-motivation
Planning and prioritizing own workload and working on own initiative
Analytical approach to identifying issues and solutions
Ability to quickly acquire the knowledge you need for the task at hand
Self-managing and pro-active
Experience of working in a multi-disciplinary team
Ability to quickly acquire the knowledge you need for the ‘task at hand&#8217

Processing Operations Technician Resume Examples & Samples

Receive/handle chemical raw materials and operate a forklift to move raw materials
Complete written documentation and enter data into computer
Follow Good Manufacturing Practices and Standard Operating Procedures
Perform 5S and continuous improvement activities
Communicate regularly with packaging lines and other support teams

Junior Operations Technician Resume Examples & Samples

Ability to read, write, and communicate effectively
Ability to work alone and work rotating shift work to include weekends and holidays
2 years of applicable experience
The ability to lift loads of up to 50 lbs., work in hot and cold environments, climb ladders, operate man-lifts and work in elevated locations
Effective writing and verbal communication skills
The ability to comprehend and execute basic and detailed instructions, both oral and written
A demonstrated competency working with computerized maintenance management systems, spreadsheets and word processing software
Strong troubleshooting and problem resolution abilities
Excellent mechanical, electrical and controls aptitude
Ideal candidates will have a clean driving record

Munitions Operations Technician Resume Examples & Samples

Consistently observes and enforces all USAF and host nation explosives safety, AFOSH, and security standards during all explosives and non-explosives operations in assigned sites and temporary duty locations
In the event of an emergency, takes necessary control and directs timely response actions
Uses CAS to the maximum extent possible and reports system discrepancies as required
Assists the personnel in the training and use of CAS
Checks the daily connectivity to CAS and takes appropriate action to correct problems
Conducts all munitions work according to established quality processes, identifies potential problems and recommends root-cause solutions
Completes all accountability and historical documentation actions in a timely manner
Works closely with department personnel to resolve any serviceability and accountability issues noted during the inspection processes; informs the Superintendent of all problems
Advises expeditiously the Munitions Superintendent/Munitions Operations Supervisor of any potential problems
Processing and completes accountable/auditable documents in a timely manner
Conducts warehouse inventories and advises the Superintendent about any discrepancies
Works with the ADR process to ensure appropriate actions are taken on all assets
Reconciles the ADR file against CAS records monthly to ensure documentation accurately reflects CAS information; informs the senior person about any problems
Assists in developing the master inspection schedule and in monitoring shelf and service life to ensure disposition actions are initiated for all affected assets
Develops the monthly periodic inspection schedule from the master inspection
Follows-up on components required for munitions TCTO’s and follows up as required
Scrutinizes the AWM and AWP actions affecting the serviceability of the stockpile
Follows-up on munitions shipments booked through Freight and tracks departure status
Works necessary hours, to include stand-by duties, to support mission requirements during peacetime and combat contingencies
Performs other duties as assigned by the Munitions Superintendent/Munitions Operations Supervisor
Knowledge of the USAF Supply and Tech Order systems
High computer literacy
Normal color perception and depth of vision
No record of emotional instability
A valid US, UK, Qatar or Oman driver's license
Minimum four years experience on Military Munitions; especially with USAF CAS accountability and document control processes and procedures; enhanced with combined experience on inspection procedures, storage, and maintenance of munitions

Utilities Operations Technician Resume Examples & Samples

Associate’s degree and 2 years of directly related experience or High School diploma/GED and 4 years of directly related experience
Ability to effectively communicate ideas through verbal and written form
Ability to interact constructively with peers/teams
Ability to seek outside resources as needed
Knowledgeable of one or more of the following technical areas: Utility Plant Operations/ Maintenance, Process Equipment/ System Maintenance, HVAC Operations/ Maintenance
Maintenance Technician Competencies
Building Management System Operational Knowledge
Ability to read and understand schematics and job blueprints
Central Utility Plant Operational, Maintenance
Troubleshooting knowledge of miscellaneous equipment (WFI Still, Clean Steam Generator, Purified Production Units, Water Distribution Systems, Water Softeners, Chillers, Boilers, Cooling Towers, Waste Water Treatment Plant, Emergency Power Systems, and UPS

Production Operator Operations Technician Resume Examples & Samples

Maintain accountability for a primary work cell or piece of machinery such as a labeler, batching or filler, palletizer, kister, and depal
Participate in Total Productive Manufacturing initiatives Perform required sanitation procedures
1-2 years Production or Manufacturing Experience Preferred (Food or Beverage)
Experience operating labelers, case packers, fillers, and batching and forklift is highly preferred
Must be a team player
Must be self-directed, and prepared to take on additional responsibilities when asked
Mechanical skills are preferred
Must be able to continuously lift minimum of 50lbs
Must be able to bend, lift, and squat with no restrictions
Willingness to work Over Time
Flexibility to work various schedules

Enova Operations Technician Resume Examples & Samples

Accurately review packaging batch records prior to packaging process to ensure processing instructions are followed in accordance with SOPs
Enter Trackwise PRs for the equipment as needed to ensure a culture of Continuous Improvement
Follow safety and manual handling guidelines
Inspect drug product, components, and clinical labels for defects, blemishes or missing text prior to and during production. Must report any defects to manager
Knowledge and basic operation capability of primary packaging equipment and processes is required
At least three years of clinical trial packaging or related pharmaceutical operations experience is required
Proven written and verbal communication skills are required
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form is required
Effective leadership and team management skills are required
High attention to detail is required
Self-motivated individuals are preferred
Must be able to work with little or no supervision

Backup Operations Technician Resume Examples & Samples

2 years IT experience in large enterprise environments
Good experience managing backups and restores using Netbackup
2 years’ experience with Avamar as a Level 1 engineer
Experienced in remote deployment, installation and configuration of backup infrastructure
Proficient with Unix O/S
Experienced with Networking and Storage as they relate to backup operations and configurations
Excellent interpersonal, verbal and written communications skills (in English) including
Strong documentation skills,
Communicate work status with clients, project leaders, and managers on a continual basis
Available to work Off-hours and weekends as needed
Methodical approach to problem solving and resolution
Self-driven and resourceful to achieve goals independently as well as work well in groups
Flexibility and adaptability to adjust to changing requirements, schedules and priorities
The ability to socialize ideas, make recommendations and gather team consensus to move forward

Operations Electronic Technician Resume Examples & Samples

Proficient at maintaining, repairing, installing, and programming conventional and addressable fire alarm, security, nurse call, intercom, CCTV Systems and other related building systems products
Capable of performing physical labor to include carrying and moving equipment and tools weighing up to 40 pounds
Three (3) years experience in Fire Alarm or Integrated Security Systems maintenance
Excellent customer interaction skills
Demonstrated ability to multi-task in a fast-paced environment
Ability to troubleshoot and make repairs, unaided by management
Self starter needed that can work with minimum supervision
NICET certification Level II or higher in Fire Alarm and/or Video Security Systems
Computer network experience

MCO / Operations Technician Resume Examples & Samples

Monitors the automation system for proper event execution
Prepares syndicated programming, runs commercial breaks during newscasts and high-value network and sports programming
Accurately checks every aspect of each log in the automation system
Keeps all stations in compliance with FCC rules and regulations governing television broadcasters including EAS requirements, closed captioning logs and compliance with the FCC Children’s Television Act
Minimum of 2 years in Master Control preferred, experience in a master control HUB desired
Must be capable of using IT-based equipment in a broadcast environment
Computer knowledge, familiarity with server playback and recording, and automation systems preferred
Must be able to work independently with a high degree of accuracy and have the ability to solve problems
Must be able to work a flexible schedule including nights, holidays, weekends & ON CALL shifts
Must be willing to submit to a background check

Utilities Operations Technician Resume Examples & Samples

Perform daily utilities systems operations activities
Perform systems monitoring (watchstanding) and ensure proper response and communication through SOP adherence
Assist with troubleshooting of utilities equipment issues including mechanical, electrical, metrology, or automation as needed
Support Reliability Centered Maintenance (RCM) activities to include Condition Monitoring and Infrared Technologies
Maintain all mandatory training requirements current, ensuring compliance to site DP’s and job performance qualifications
Maintain two-way performance dialogue with your Supervisor to ensure mid, annual, and PDP processes are completed in timely fashion
Communicate concerns related to safe work practices, hostile work environment, sexual harassment, or any other type of employee misconduct directly to the Supervisor, Manager, or Human Resources

Senior Technician, Operations Resume Examples & Samples

High School diploma/ GED with a minimum of 3 years laboratory or related laboratory experience, OR Associates degree with a minimum of 2 years laboratory or related laboratory experience OR Bachelors degree in Biology, Biological Sciences or related Life sciences discipline
Must have the ability to read, write and understand technical information and to effectively communicate information to colleagues are various levels
Preferred candidate would have experience with poultry and training in Aseptic Clean room Behaviors

Senior Asset Operations Technician Resume Examples & Samples

Attach proper identification on equipment
Display Equipment in Surplus Warehouse
Research and accurately resolve Asset and Property questions

IS Operations Technician Resume Examples & Samples

Responsible for the operation of the Division computer hardware as further defined specific to the position
Interface with third parties to obtain products, services and general advice
Operate the major system servers. Utilize the operators console to respond to and clear various system messages and to perform required functions. Perform system backups; generate a variety of system and end user reports
Restore user file data from backup media as required. Add or delete users within the system as required
Monitor system operation and recommend file maintenance procedures to users. Load new software on systems; install new systems and/or user hardware
Provide support for system users responding to user problems. Troubleshoot the situation and determine the nature of the problem (hardware or software). Determine and take the required corrective action conferring with others on more complex situations
Review and/or analyze user applications, equipment, available software and hardware and other technology making recommendations for upgrades
Monitor maintenance contracts with service and vendor agencies ensuring all equipment is properly maintained. Remove equipment from service contracts as necessary
Maintain a database of all PC and network problems providing reports as required. Use the database to evaluate the source of problems and determine appropriate solutions
Maintain records related to Division personal computers including hardware configuration, installed operating and application software and develop recommendations for hardware replacement as well as priorities for software upgrades
Maintain records related to the division portable PC assets including utilization, maintenance and unfulfilled demand
Central Contact point for CostPoint profiles and user authorities
Central Contact point for suspicious emails and attachments
LI-TP1
Minimum Education: High School Diploma + training in Computer Operations
Minimum Experience: 3+ years in computer support
Fluent in all Microsoft Products including Windows and Office
Meets eligibility requirements to access US classified information

Firewall Operations Technician Resume Examples & Samples

Experience with Firewall installation, configuration, deployment and operation, including McAfee or Sidewinder firewalls, network or protocol-level troubleshooting and analysis, UNIX or Linux systems administration, network security technologies, such as Web caching, content filtering, and Web Proxies, such as Bluecoat and load balancing or network sniffers, such as NetQoS, Big IP, SolarWinds, and BlueCoat
Experience with supporting large enterprises
Secret clearance
CISSP Certification or equivalent, including DoD 8570 IA Baseline or IAT Level III
Experience with enterprise security
Experience with the Remedy ticketing system
CCNA or Network+ Certification
Computing Environment Certification, including McAfee, Blue Coat, RedHat, or Cisco

Highway Operations Technician Resume Examples & Samples

Procedures, practices, and methods of the operation, preventative maintenance and minor repair of vehicles and equipment used in roadway operations, roadside operations, landscape and irrigation operations, sign operations, striping operations, and sign fabrications
Materials, equipment, and tools used in work activities, and established work methods and standards
Applying and making intermediate level interpretations of federal, state, and agency laws, rules, regulations, policies, and procedures pertaining to work activities, safety practices, and public relations
Using proper materials, vehicles, and equipment to perform work activities within established work methods
Problem-solving, and interpersonal relationships
Communicate effectively, comprehend directions, and work under stress

Firewall Operations Technician Resume Examples & Samples

Experience with firewall installation, configuration, deployment, and operation for McAfee or Sidewinder firewalls, network- and protocol-level troubleshooting and analysis, UNIX and Linux systems administration, network security technologies, including Web Caching, Content Filtering, or Web Proxy, such as BlueCoat, or Load Balancing or Network Sniffer, including NetQoS, Big IP, SolarWinds, or BlueCoat
DoD 8570 IA Baseline IAT Level III Certification, including CISSP
BS degree preferred
McAfee, BlueCoat, RedHat, or Cisco Certification

Operations Technician F&M MML Resume Examples & Samples

Carrying out 1st and 2nd line fault investigations of TMS and tramstop equipment
Undertake Maintenance, on site repairs and on site equipment swap outs and exchanges as required
Undertake Installations and equipment reprogramming; installing latest equipment configuration as required
Ensure safety of self, colleagues, contractors, customers and general public
Guiding others on safety matters and compliance with appropriate safety standards
Keeping up-to-date, reading, learning and putting instructions affecting the safety of systems into practice
Accurate maintenance of system records to ensure safety and reliability
Inspections of equipment and systems for safety defects
Rectification and testing of faults having safety implications prior to restoration to service
Testing and certifying the safety of new systems / installations
Recommending safety improvements in equipment and / or systems
Technical expertise in the faulting and maintenance of TMS and tramstop equipment or similar
Electrical LV expertise
Relevant experience in Operational Communications and/or Signalling Systems
Technically qualified and certified competent
Full UK driving license
Able to respond quickly and efficiently to maintenance call-outs
Extensive experience as a 1st line technician
Qualified to HNC level or equivalent and appropriate membership of a recognised engineering institution
Strong interpersonal skills and the ability to communicate at all levels
A good outward appearance, self-motivation and the ability to work under pressure are vital

Msla-exam Operations Technician Resume Examples & Samples

Review Examination Request Forms Submitted to MSLA from Veterans Affairs (VA)
Ensure Compliance of the Client’s Requests and Requirements
Provide Instruction to QA Staff, Providers, and the Diagnostic Department
Effectively Manage the Work Through the Use of MSLA’s Proprietary CMS System and Microsoft Products
HS Diploma or equivalent level of education
2+ years clerical experience
Minimum 55 wpm (With Accuracy)
Organized and Detail-oriented
Able to consistently follow through on expectations
Associate’s Degree or higher level of education

Highway Operations Technician Resume Examples & Samples

Advanced knowledge of procedures, practices and methods of the operations, preventive maintenance and minor repair of vehicles and equipment used in signing and sign fabrication
Office procedures, PeCos reporting and coding, inventory and customer relations
Federal, state and agency laws, rules, regulations, policies and procedures pertaining to work activities, safety practices and public relations. Knowledge of materials, equipment and tools used in work activities and established work methods and standards
Procedure and practices established for the work section; knowledge of MUTCD traffic control for work zones
Math, English grammar and computer systems
Applying and making intermediate level interpretations of Federal, State and agency laws, rules, regulations, policies and procedures pertaining to work activities, safety practices and public relations
Using proper materials, vehicles and equipment to perform work activities within established work methods
Plan, coordinate, analyze and prepare crew for work away from the yard for a week. Determine the need for and schedule equipment for major maintenance, counsel and advise staff in signing work
Ability to do the following as well as train others to do the same; use hand and foot controls to operate heavy machinery, properly rig a load for a crane, work on heights, work in the heat or cold, to weld, perform multiple tasks, communicate effectively, comprehend directions, and work under stress
Analyze job instructions and recommend adaptation to terrain and specifications, if necessary
Ability to do necessary equipment maintenance
Understand and safely perform the variety of operations necessary to install and maintain a large structure near live traffic
Lift/Carry 50 lbs. Floor to waist/Floor to shoulder

Operations / Production Technician Resume Examples & Samples

2+ years’ Experience working in a production/manufacturing and/or plant environment
Must be physically able to lift up to 40 lbs., stand 8hrs or sit 8hrs, with or without accommodation
Must be able to work any Shift
Previous thermal spray experience is desired

Operations Electronic Technician, Installer Resume Examples & Samples

1-3 years experience in Fire Alarm or Integrated Security Systems maintenance
Two (2) year associate degree in a technical field such as electronics, electricity or equivalent prefered but nor required
NICET certification Level II or higher in Fire Alarm and/or Video Security Systems prefered but must be willing to obtain within 1 year of hire

Operations Technician Inlec Resume Examples & Samples

In conjunction with the Maintenance Co-Coordinator – Inlec ensure you understand all work to be executed in the current revision, work to the plan and identify early what needs to be prepared up front to achieve this
Maintain disciplined compliance to all work orders processes, ensuring they are closed out and ensure any deviations or discrepancies are communicated red lined and improved upon utilizing COP document control procedures
Contribute towards achieving and maintaining good performance with respect to Key Performance Indicators (KPI)s by understanding how they are created and how they can be influenced
Maintain the plant to achieve optimum continuous performance by completing tasks and Plant Maintenance (PM) routines within their competency as per the schedule
Report all equipment defects and/or faults and raise SAP notifications accordingly
Comply and operate within the Maintenance management system Guidelines
Ensure teamwork and the COP SPIRIT values and culture is promoted and supported always
Engage in the coaching and development of other Operation Technicians Inlec
Participate and contribute in the performance review process, including the development and execution of key performance related goals as agreed with supervisor
Instrumentation / Electrical Trade Certificate (Inlec)
Current Electrical License
Experience working within a team in an industrial or resources environment
Sound understanding of predictable & corrective concepts and repair procedures
Basic computing skills and experience with Microsoft Office Suite
Experience with the use of a computerised maintenance management system, preferably SAP
Electrical High Voltage
LNG / hydrocarbons, petrochemical, complex minerals / chemical processing, power generation operations
Distributed control system (DCS) with gas turbine drivers for gas compression and / or power generation

Treasury Management Operations Technician Resume Examples & Samples

Efficiently and accurately input and maintains customer information for all applicable eBanking systems including but not limited to software programs used to view websites or files
Oversees complex business banking document review for compliance to regulatory requirements and maintains supporting documentation. (EBanking Technician 2)
Responsible for daily review and reconciliation of daily ACH reports and wire fraud suspect reports and escalates situations to management as necessary
Identifies and resolves customer concerns that best fits the customer’s needs via phone, email and chat features within banking guidelines and requirements
Coordinates resolution with vendors or other departments serving as a liaison between the customer and other team members
A good understanding of Computers, Microsoft Office Products (Word, Excel and Outlook)
Advanced knowledge of computer settings and troubleshooting
Working knowledge of various banking functions and systems, including but not limited to voice banking, bill pay, eStatements, Synergy, eDesk, Bankway, Live Chat, etc
Proficient verbal and written communication skills including the ability to communicate technical issues to users in a clear, non-technical manner

Highway Operations Technician Resume Examples & Samples

Herbicides including, mode of action, target species, application rates, and compatibility with other compounds, and application methods
Ecology, Biology, plant physiology, botany, soil ecology, or basic chemistry
Erosion control practices, prescribed burning techniques, seeding and re-vegetation methods
Integrated Pest Management, Integrated Vegetation Management
Environmental laws and regulations
Climatic factors and effects on work projects and successful execution
Noxious and invasive species
Feature Inventory system
PeCoS Work management system, procurement issues and policies
Herbicide eForm system functionality
Managing, coordinating, and directing resources such as personnel, equipment, and materials
Analyzing projects to determine issues or complications that may result from the implementation of the work plan
Assist Supervisor with budget planning
Training employees
Maintaining and managing a substantial sized material inventory
Mathematical skills
Maintenance and repair of herbicide spray equipment
Leadership, guidance, counseling, coaching, mentoring, planning, organization and being a team player
Effective oral and written communication
Practice discretion regarding all personnel issues as well as prioritize and use good decision making with regards to expenditures
Think clearly and respond appropriately in cases of emergencies or high-pressure situations
Make spontaneous and correct adjustments within work tasks, as conditions demand
Perform all physical duties required by other members of the group
Conduct and participate in formal presentations, meetings, training, public hearings and media events
To manage and plan projects that corresponds with agency management goals
Push/Pull 50lbs

Highway Operations Technician Resume Examples & Samples

Organizational and district office procedures, management, business procedures, procurement, PeCoS reports, feature inventory and customer relations
Contract procedures bidding, awarding, and monitoring
Broad knowledge of leadership and coaching
Federal, state and agency laws, materials, equipment and tools used in work activities and established work methods and standards
Procedures and practices established for the work section; knowledge of MUTCD traffic control for work zones
Applying and making advanced level interpretations of federal, state and agency laws, rules, regulations, policies and procedures pertaining to work activities, safety practices and public relations; using proper materials, vehicles and equipment to perform work activities within established work methods
Problem solving,
Ability to learn and adapt to changing priorities
Basic understanding and use of computer

Production Oper-operations Technician Resume Examples & Samples

Support Production Manager/Line Coaches on day to day basis depending on needs of the business
All other duties assigned by coaches, manager or as business needs change
Ability to run a forklift is preferred, but not required
Day to day physical labor and general production duties
Maintain accurate Quality and production paperwork
Position may additionally run alternate equipment as needed to support the line
Ensure compliance to all Food Safety and Good Manufacturing Processes and Procedures
Positive Attitude
Ability to work with all levels of employees
Strong technical skills a must

Operations Center Technician Resume Examples & Samples

Responsible for the surveillance of multiple video systems across multiple geographical areas
Responsible for remotely troubleshooting, testing, and maintaining video services applications, CDN, VOD, and Broadcast services
Apply critical thinking skills to diagnose video impairments and implement documented break-fix measures
Has knowledge in video system specific areas and surveillance that can effectively implement tier 2/3 documented processes and procedures
Strong emphasis on hands-on video experience
Knowledge and operational use of video/network monitoring systems with troubleshooting and resolution experience
Good understanding of multicast IP video network architecture, data networking, system operations, servers and Web Services
Requires working in 24x7 shifted operations environment
Experience working with command-line based applications using a UNIX or Linux OS
Familiarity with video monitoring tools, Web Services, VOD, and OTT video delivery architecture

Operations Technician Iv-adjustments Resume Examples & Samples

Entering transactions into CRT/PC, verifying accuracy; and balancing general ledger accounts
Resolving complex customer issues using multiple resources and records
Preparing, editing, distributing, and/or correcting specialized and/or complex documents
Prepare and distribute unit activity and procedural change correspondence
Assist in the development and containment of budget and completion of goals and objectives

TCO Operations Technician Resume Examples & Samples

Work as part of the TCO team operating phases of the Oligomer process
The current technician classifications at TCO are: Reactor tech, Mixco/MCRU tech, Stripper tech, and Premix tech. This position will cross train and learn all four areas
Ensure that all EHS policies are followed. Support and participate in the MWP process
Troubleshoot operational issues. Maintain good housekeeping practices
Assist other technicians as needed in TCO
Issue work request and safe work permits as needed
High school diploma or equivalent with Industrial Wage Certificate or 2 year degree
Two years of manufacturing experience a plus
Good math, reading, and problem solving skills
Detailed oriented with good organizational skills
Self motivated, team player, requiring minimal supervision
Computer skills a plus
Must be able to operate the unit following Standard Operating Procedures (SOP's)
Must be able to operate a forklift

Shift Operations Technician Resume Examples & Samples

To operate and monitor the MK5e, Distributed Control System, HMI, EDL, Continuous Emissions Monitoring, and all other control room and station control systems in order to maintain the safe and efficient operation of the plant and process
Report equipment deficiencies and record required information into the computerized maintenance management system to direct repairs
Physical Demands: The employee is regularly required to work on feet for up to 12 hour periods, requires stair and ladder climbing sometimes in excess of 100 feet

Building Operations Technician Resume Examples & Samples

Provide hands on technical support for routine and preventative maintenance operations and programs for the Mississauga facility and grounds; including but not limited to BAS, CCTV, Security/Access Control software, cooling towers, chillers, boilers, pumps, air handling units, air compressors & dryers, lighting and general building and equipment maintenance requirements
Provide hands on and or technical support including contractors for regular inspections and preventative maintenance operations and programs for the Mississauga facilities life safety systems; including but not limited to fire extinguishers, fire blankets, sprinkler systems, eye wash and safety showers, alarm and security systems
Participation in regular preventative maintenance and ad hoc repairs as per the Exova Preventative Maintenance plan and schedule. Rotational participation to provide 24/7 on-call response for afterhours, weekends and holidays to the Mississauga facility and grounds for emergency based requirements
Monitoring of all systems and equipment to detect and report problems and initiate interventions to solve problems as early as possible in the facilities
Manage the requirements and needs of all Exova Operating Departments and Tenants in an efficient and timely manner to minimize operational disruptions
Meet all Exova Health & Safety, Quality and 5S program requirements including the completion of Monthly H&S Inspections and follow-up requirements within the required timeline
Monitor all sub-contractors to meet Exova’s needs and timelines adhering to all defined Exova contractor rules and health & safety requirements, building and trades codes and legislation

Claim Operations Technician Resume Examples & Samples

Providing operational support to Claim management, Claim technical staff and our internal and external customers
Managing data in various reinsurance claim systems and creating/executing reports
Performing quality review analysis of claim data for accuracy in accordance with established procedures and internal controls
Assist claim technicians and management on designated accounts and projects. Depending on level of experience, this includes the handling of claims on assigned accounts
Analyze, diagnose and correct operational and efficiency issues within the operational support environment
Work closely with Systems Department to implement, develop or enhance various Claim system applications
A college bachelor’s degree is required
Excellent analytical, communication, and problem solving skills are essential
Solid organizational skills and the ability to work both in a team environment and independently on assignments
Strong written, verbal and interpersonal skills are required
Proficiency in MS Office (i.e., MS Word, Excel & Access) is required
Work experience in the insurance/reinsurance industry with claim, systems or auditing background is a plus
Experience with Report Writing tools, Document Content Management Systems and computer programming applications are a plus
Proficiency in Spanish and/or Portuguese is a plus

Highway Operations Technician Resume Examples & Samples

Extensive knowledge of procedures, practices and methods of the operation, preventive maintenance and minor repair of vehicles and equipment used in roadway operations, roadside operations
Federal, State and agency laws, rules, regulations, policies and procedures pertaining to work activities, safety practices and public relations
Broad knowledge of Manual on Traffic Control Devices for work zones

Senior Technician, Operations Resume Examples & Samples

At all times technician must follow GMP and SOP and adhere to all safety and company policies while performing more advanced laboratory services in various manufacturing areas
Sr. Tech is multi-skilled within own product/department and develops skills in multiple products/departments
Works with a limited degree of supervision
Cleaning work area including floors, walls, tables, etc
Prepare, clean and sterilize glassware and equipment for use
Perform aseptic procedures including media preparation, antigen inoculation and harvest, and filling vaccines, etc
Assist with performing non-aseptic procedures including handling of poultry in the process of harvesting tissue or waste
Concurrent record keeping including charts, log books, and all pertinent documentation
Assist in monitoring and requisitioning laboratory supplies
May be responsible for accumulation, labeling and management of hazardous wastes, as appropriate to their area, providing they are properly trained prior to assignment
Attend training classes, workshops, meetings, etc., as required to improve job skills and product-related procedures
Assist in training new team members
Assist in reviewing and developing S.O.P's, Production Outlines, Special Outlines
Assist in reviewing production records and entering technical data into required system
Must have the ability to read, write and understand technical information and to effectively communicate information to colleagues at various levels
Must be able to work flexible work schedule to meet the demands of the manufacturing process. This includes overtime, holidays and weekends. Days and hours are subject to change based on the needs of the business
High School diploma/GED with a minimum of 3 years laboratory experience OR Associates degree with a minimum of 2 years laboratory experience OR Bachelor’s degree in Biology or related Life Sciences
Must be able to work a flexible work schedule to meet the demands of the manufacturing process
Must be able to work with poultry
Preferred candidate would have experience in a laboratory setting and experience in Aseptic clean room behaviors/techniques

Senior D Operations Technician Resume Examples & Samples

Follow service procedures to operate and maintain six 3D printers
Perform user maintenance on machines as required
3D Printer experience (SLA, FDM, & Polyjet) is highly preferred
Experience operating 3D machines and the associated post processing process (preferred)

Laboratory Technician Operations Resume Examples & Samples

Demonstrates, at all times, safe work habits and maintains a safe work environment. Understands and complies with all safety and company policies and procedures
Decontamination of all glassware, laboratory waste; including validation
Loading/unloading items into autoclaves
Loading/unloading waste into decon autoclaves
Movement of egg waste barrels and fiberboard barrels into outgoing waste staging area
Technicians are responsible for accumulation, labeling and management of hazardous, universal and/or infectious wastes
Equipment setup and operation
Set-up and removal of tanks from Steam In Place (SIP) Unit
Must possess a mechanical aptitude
Must be flexible to work in all areas of manufacturing as needed by management to meet production demands
This position requires varying environmental conditions, such as: varying temperatures due to equipment (autoclaves, SIP,etc.). Majority of time is spent standing, walking, pushing, pulling and lifting. Must be able to lift up to 50lbs. This is a labor intensive position
Experience in a manufacturing laboratory setting or related vaccine production experience preferred. Asceptic clean room behaviors experience preferred

Technician, Managed Services Operations Resume Examples & Samples

The Managed Services Operations Technician will be responsible for the monitoring and management of network, datacenter, security and voice technologies. This includes but is not limited to Cisco, VMWare, Palo Alto, Juniper, F5, HP, NetApp and other associated technologies
Provides remote hardware/software support; documentation, support logs and other related information throughout triage process
Assists in monitoring and maintaining network hardware and software; analyzes and troubleshoots the logs and tracks the nature and resolution of problems and can perform all levels of routing incident analysis
Interacts and works directly with multiple advanced engineering groups and vendors to escalate technical issues, provide customer updates and drive incidents to resolution often collaborating between more than one group at a time
Interacts with telecommunication, hardware and software vendors and operates on the customers’ behalf to drive resolution of issues while providing regular progress updates to any incident stakeholders
Maintains excellent communication with the Managed Services Operations Manager and supervisors on all tasks and projects. Responsible for communicating with customers, peers, team and managers regarding incident, request and change management. Creates and maintains good technical documentation
Uses monitoring tools to investigate potential issues or respond to monitoring events, this includes Zenoss, Nimsoft, Prognosis and EMC Smarts
1+ years work or education experience maintaining, utilizing, and troubleshooting Cisco IOS
1+ years work or education experience utilizing a ticketing system such as Remedy, ServiceNow
Possesses leadership qualities and works directly with customers to ensure customer satisfaction
Strong client-facing skills, assertiveness, strong communications skills, leadership and self-starter
Strong troubleshooting skills to respond to monitoring events and quickly triage impact and identify next steps to drive resolution
Ability to work independently when assigned a task and follow it through to completion
Ability to make sound, quick decisions to recover application availability to customers
Ability to work in a team and independently fix issues with little or no supervision
Detail and process oriented individual
Ability to work in a 24 x 7 NOC environment to support customers’ needs
1+ years’ work or education experience using network monitoring tools such as Nimsoft, Zenoss, Prognosis, EMC Smarts
1+ years’ work or education experience maintaining, utilizing, and troubleshooting voice platforms
1+ years’ work or education experience maintaining, utilizing, and troubleshooting datacenter platforms

Operations Field Technician Resume Examples & Samples

Travel is required as part of this position estimated 50-80% travel
Test, diagnose, and evaluate products using engineering analysis techniques and tools
Must be able to communicate issues effectively in both oral and written terms when testing, diagnosing, evaluating and upgrading meters/processes internally with co-workers
Hands on hardware testing and troubleshooting in a field environment
Ability to use general Office Applications (Word, Excel, PowerPoint ...)
Ability to manage projects and control processes to ensure successful project completion
Ability to manage a small workforce and organize processes to focus on efficiency and quality of customer engagement works

Ramp Operations Technician Resume Examples & Samples

Operation of materiel handling equipment such as Halvorson and Tunner K loaders and stair trucks
Shall ensure the load setup, sequence, and transportation conforms to applicable Air Force regulations, corporate regulations, policies and procedures
Shall be able to effectively communicate and use technical manuals and references
Responsible for providing Aerial Port Services on a 24/7/365 basis
A minimum of four (4) years of experience with aircraft and equipment loading procedures and a working knowledge of fight-line operations to execute in accordance with the performance work statement equivalent to the Air Force 2T2X1 career field
Ramp Operations Technicians shall be familiar with Aircraft Load Team Chiefs Operations Guideline/Checklist, flight-line safety, and vehicle requirements

Ramp Operations Technician Lead Resume Examples & Samples

Operation and training of materiel handling equipment such as Halvorson and Tunner K loaders and stair trucks
Shall ensure the proper handling, storage, and accountability of Pallets and Nets assets. Complete inventory, ship assets as requested and recover pallets and other assets from all areas on the base
Shall be able to effectively communicate, use technical manuals and references and complete required reports
Responsible for maintaining a safe, clean, sanitary, healthy, presentable, professional atmosphere, free of dust, clutter and trash in all working facilities and areas
Responsible for proper utilization and safeguarding of all government and contractor provided property (e.g., to include government facilities, equipment and tools)
Responsible for precise execution of company time reporting procedures and accurate completion of timesheet
A minimum of two (2) years of supervisory experience
Ramp Operations Technician Leads shall be familiar with Aircraft Load Team Chiefs Operations Guideline/Checklist, flight-line safety, and vehicle requirements

Advanced Operations Technician Resume Examples & Samples

Determine systemic and device related issues
Ensure first call resolution for each escalated issue
Respond swiftly to customer facing issues; holding each at the same priority
Maintain a standard Ticket Completion Ratio of 80%
Maintain Daily Ticket Handling quota of 25 tickets worked
Handle customer calling issues with a variety of complex technical issues dealing with various platforms, operating systems, applications, Inbound/Outbound Calling, Caller ID, Calling Features, LNP transfer and Order Fulfillment (at the database level)
Investigate and resolve CCA/Web Account and order subscription errors
Perform thorough investigation of billing disputes related to Call Duration, International Calling, recurring monthly service charges, etc
Quality Assurance scores should consistently meet and exceed 85%
Perform analysis, notification and trending of ticket escalation dispositions
Work closely with Internal Vonage Groups (Operations Engineers, Application Engineering, Carrier Relations, Device Development and Certification, NOC, OSS and Product Development) to coordinate efforts in identifying systemic issues, product enhancements and workarounds
Work with external carrier groups for trouble ticket resolution
Handle internal issues related to office phone equipment
Working knowledge of key technologies: SIP, RTP, TCP/IP, BGP and SS7 are required
Understanding of basic Linux/Unix Commands, SQL scripting required
Basic Shell, Perl, or PHP scripting is a plus
Basic understanding of programming language (html, java, C++ ) are a plus
Demonstrated ability to analyze issue and determine best course of action to correctly resolve customer and system related issues
Experience with home to small business networks including but not limited to router, switch, hub, PC, and 3rd party hardware configuration is required. Experience with Enterprise networks is a plus
Advanced knowledge of call center applications such as CCA, Interact, RT, etc
Must have a high level of technical knowledge and the ability to handle large scale issues
Highly developed and effective verbal and written communication skills
Proven ability to function in an organization that continually develops process and procedures, and accepted thinking to improve performance
This individual must have a strong strategic thinking capacity, effective communication skills and a proven track record of building and maintaining multiple effective partnerships
Bachelor’s Degree in Computer Science or Engineering or equivalent work experience is a plus

Advanced Operations Technician Resume Examples & Samples

Advanced troubleshooting of SIP call flows, audio quality and network problems
Ability to operate independent of direction while still contributing to a team
Perform liaison role between Support Engineer and Network/Voice Engineer Departments

Graduate Operations Technician Resume Examples & Samples

The ROC technician is responsible for performing functions associated with wafer production operations and process
The ROC technician is responsible for the effective and simultaneous operation of approx. 56 factory tools
This includes choosing the appropriate lots to place in queues, monitoring tools for interrupts and correcting/escalating, dispatching equipment resources to address unrecoverable equipment problems, performing complex tasks regarding lot manipulation and monitoring process charts
This work is conducted in an office environment which requires a high degree of interaction with the factory technicians. In order to be successful in this role the ROC MT will need to have excellent communications skills
Ability to plan effectively, prioritise, filter information/data and make real-time business decision
Apply statistical process control techniques to monitor, maintain and improve process and equipment performance
Participate in safety forums to ensure a safe working environment

Cryogenic Operations Technician Resume Examples & Samples

High school diploma or general education degree (GED), two years technical college or military technical experience and 2 plus years of operating an Air Separation Plant or related experience
Knowledge of pneumatic operations, controllers and /HMI / PLC systems
Basic electrical, mechanical and trouble shooting skills of process related equipment and systems
Knowledge of flow sheets and instrumentation drawings
Basic knowledge of Microsoft Office applications (Word, Excel, PowerPoint, and Outlook)
Ability to read and interpret flow sheets and instrumentation drawings of processes and mechanical equipment
Ability to compute rate, ratio, and percentages

VIP Operations Technician Resume Examples & Samples

Able to create and execute detailed plans around executive-level projects resulting in highly effective and efficient delivery of technical solutions
Innate understanding of urgency and the escalation of issues quickly when appropriate
Facilitates support for Events, Home Networks, and AV/VC meetings
Travel internationally to provide Executive support on occasion
Bachelor's degree in Computer Science, related field or equivalent experience
1+ years experience with host-based and network-based security practices
Ability to work with production systems

Technician Services Operations Resume Examples & Samples

You ensure the availability of the rolling stock
You will be responsible for carrying out train preparation, maintenance examination, component exchanges and repairs to the TRAXX fleet in accordance with safety requirements
You optimize the implementation of the interventions through self-monitoring and functional tests
You will perform the necessary corrective measures
You perform administrative tasks (pieces format report, intervention order, organization of daily tasks in consultation with our clients)
You earned secondary education in electrical engineering or industrial maintenance
You have a minimum of 3 years’ experience in testing, commissioning or troubleshooting of railway vehicles, the maintenance of special machines
You also have the necessary knowledge for what electricity, climatisation, pneumatics or hydraulics means
You have the necessary certificates to work with high voltage
Travels are to be expected
Fluent Dutch, knowledge of French is a plus

Remote Operations Technician Resume Examples & Samples

Performs changes to systems in accordance with customer requests
Opens and closes service tickets as required to appropriately bill the customer. Ensures documentation is complete and understandable
Ensures open issues are properly communicated at shift transfer

Technician, Operations Resume Examples & Samples

Can demonstrate a strong compliance mind-set (EHS, Quality and Finance)
Capable of working effectively with team members and showing initiative to support others on the team
Can demonstrate the ability to speak and write clearly and concisely
18 months relevant experience working in a large scale cGMP or USDA regulated manufacturing environment
Has the ability to solve simple work-related problems
Can apply an understanding of aseptic process in daily activities
Can demonstrate Good Documentation Practices and follow Standard Operating Procedures
Basic awareness of continuous improvement tools and processes
Can perform basic troubleshooting and evaluation of equipment issues

Operations Center Technician Resume Examples & Samples

Fault handling and escalation based on events received from Orion monitoring system
Develops improvement recommendations to optimize service delivery"
Maintenance of Operations Center documentation of process and procedures used throughout normal operations
A three year degree / Diploma in Information Systems or a similar field or equivalent work experience
Track record in successfully delivering global services through service provider(s)
Success in working in teams in international company

Technician, Operations Wednesday Resume Examples & Samples

General facility maintenance to include electrical, mechanical, plumbing, lift truck batteries, carpentry and painting
Maintain conveyor and ASRS systems, lighting, batteries, plumbing and other projects as needed
Good written communication skills
Works within clearly defined standard operating procedures and/or scientific methods
Work typically involves regular review of output by work lead or supervisor

Depot Operations Technician Resume Examples & Samples

Off load rail cars( Must be present during all rail off loading)
Load over the road tankers as needed
Perform all required quality control tests, ie Batch Tests and Lot Tests
Maintain and review daily quality documents in accordance with validations (Beverage / FDA) as applicable
Perform routine analyzer calibrations and troubleshooting
Perform required Premier Guard maintenance
Perform minor preventitive maintenance on pumps, compressors, and motors as needed
Know when to escalate maintenance of equipment by approved vendors
Maintain tanks, pipe work, and other site equipment in a safe and operational state
Maintain the rail car offloading stands in a safe and operational state
Communicate daily with Linde Rail Logistic personnel and the railroad as needed to assure supply of rail cars at the site
Completed perventitive maintenance work orders in a timely manner when they are generated in the system currently used by Linde
Complete all required railcar inspection documents and shipping documents
Stock and order needed supplies for the CO2 Depot to assure no interruption in supply
Perform facility inspections, annual reports, required quality submissions, environmental reports and other reports as needed
Must have a clear understanding of the requirements for quality control for CO2
Must be able to work nights and weekends as needed and to be able to take after hour calls
Must be willing to learn the CO2 system and policy by completion of required training in the system currently being used by Linde for that purpose

Senior D Printing Operations Technician Resume Examples & Samples

Work with sales, management, engineers, and future production teams; creating sample products that meet customer requirements
Manage the materials inventory, set up production equipment, develop processes, and recommend new equipment to meet objectives
Ensure all jobs are queued in time and processed through local printers to meet customer deadlines
Ensure adequate material inventory levels are maintained for the production of required samples and prototypes, using real-time inventory management
Maintain routine work order reports
Perform post-processing of 3D printed parts in SLA, FDM, and Polyjet (including the use of waterjet, bead blasting, manual removal of support structures with precision tools, safely managing baths for FDM parts and UV curling)

Apprentice Field Service Technician Gaming Non Gaming Operations Nf Resume Examples & Samples

Required occasional travel - less than 25%
Must possess a valid U.S Passport & a valid U.S & in host country vehicle operator's license where employed
A one-year probationary period may be required
Failure to provide all of the required information as stated in the vacancy announcement may result in an ineligible rating or may affect the overall rating
Copy of passport and a valid visa stamp must be included in the application package

Experienced Operations Technician Resume Examples & Samples

Previous industrial troubleshooting and maintenance required
Experience in industrial electrical/mechanical/I&C or certified training desired
Combustion turbine power plant, steam turbine, or steam boiler experience is desired
Ability to apply principle of logical thinking and deal with situations that will be encountered
Excellent communication and problem-solving skills are required
Must be able to work with minimal supervision and acquire basic computer skills

Operations Center Technician Resume Examples & Samples

Troubleshooting, repairing, fabricating, altering, and calibrating equipment
Proficient use of power tools (electric and air), and hand tools
Proficiency in computers
Welding
Hazardous materials handling and Material Safety Data Sheets (MSDS)
Inventory control and professional level purchasing
Troubleshooting, repairing, fabricating, altering, and calibrating scientific environmental equipment
Two (2) years of scientific technical experience in an environmental agency or office or college level course work in environmental, physical, or natural science, or closely related field
A cover letter describing how your experience, skills and abilities meet the required qualifications of this position

Technician, Operations Resume Examples & Samples

*Standard workload capacity under normal conditions should not exceed operation of 7 engines
Manually, or by interacting with an automated electronic data acquisition/control system, operates stationary engine testing apparatus in accordance with comprehensive written test procedures
Manually, or with the aid of computerized control system, maintains test parameters within established test procedure limits. Manually records data required. Obtains, labels, and takes required oil samples and/or performs oil adds
Responding to computer prompting, or as specified by written test procedures, corrects and records Air/Fuel Ratio, takes and records blow-by reading, and/or carries out any special operating instructions
Performs daily lab cleaning duties to ensure orderliness and safety of all work area
Comply with all company policies, processes and procedures
Perform other work as required
HS Diploma or GED
6+ months automotive experienced desired
Must be capable of efficiently operating a standard workload with ability to multi-task
Legible handwriting, competency in basic math skills, and ability to follow oral and written instructions required
Must be available for overtime assignments on short notice
Ability to perform all tasks inherent to the position, which require stooping, kneeling, crouching, crawling, reaching, pushing and pulling
Ability to lift and carry lubricant containers up to 49 pounds
Exposure to noise and fumes, which requires the use of personal protective equipment

Remote Operations Technician Resume Examples & Samples

Customer Support: Collaborate with Customer Support at the solution solving process of each technical incidence or information claim in order to satisfy customers’ needs and to control operational costs
Environmental Control: Support the implementation of environmental regulations and other internal or external procedures in order to assure reliability of the information gathered and the compliance of information procedures
Suppliers: Support the control of service process with third party suppliers from contract to execution and follow up in order to assure service level agreements and reliability of the information gathered
Knowledge: Remote Operation / Control / Wind farm operation
Languages: English (advanced) / German valued
IT: Office software / SCADA
Skills: Excellent Communication Skills/ Result Oriented / Customer Oriented
Organizational knowledge: Medium (process & product)
Market Knowledge: Medium (customers / suppliers / regulations)

Technician Operations Resume Examples & Samples

Perform advanced level laboratory procedures, provide technicial assistance to others
Technician knowledge, mechanical aptitude, and leadership skills
Responsible for all activities related to the preparation, inoculation, maintenance, harvest, formulation, calculations, inactivation, and downstream processing/purification of bacterial antigens
Assist manager in writing SOP's and manufacturing directions
Train employees on new procedures and equipment
Assist in resolution of process problems by participating in NOE investigations, root cause analysis, and corrective and preventative actions
Understand and execute the principles of lean manufacturing and lean labs
Aseptic technique
Experience in large scale fermentation and downstream processing
Ability to perform high level math calculations
Effective leadership skills in directing the activities of other technicians
Able to understand special projects or responsibilities as assigned by management

Senior Technician Operations Resume Examples & Samples

Perform advanced level laboratory procedures, provide technical assistance to others
Know all phases of larger scale(2000L) bacterial fermentation and downstream production and support manager in meeting goals and objectives
Ensure facilities and equipment are properly maintained and calibrated
Review completed production records and enter technical data into computer system
At least one year of work experience in a manufacturing environment
Good computer skills and knowledge of the use of word processing and spread sheet programs
Good oral and written communication skills

Laboratory Technician, Operations Resume Examples & Samples

Demonstrates, at all times, safe work habits and maintains a safe work environment
Understands and complies with all safety and company policies and procedures
Handle all washing, wrapping and sterilization of glassware and equipment for production
Moving large heavy containers (whales), moving carts and tanks (50 liters up to 800 liters)
Loading/unloading equipment into parts washer and washing equipment and supplies by hand
Concurrent record keeping
Report all unusual, non-routine occurrences when performing tasks
Applicant must be able to work flexible work schedule to meet the demands of the manufacturing process. This includes the ability to work on Saturdays and Sundays as required
Experience in a manufacturing laboratory setting or related vaccine production experience preferred
Aseptic clean room behaviors experience preferred

Operations Center Technician Resume Examples & Samples

As part of a 24x7 Operations staff, perform the activities associated with the identification, prioritization, and resolution of operational issues to ensure service levels and objectives are met
Refer issues to Tier 3 staff for resolution as required, track and monitor response/resolution time, and verifies user acceptance
Acknowledge events received from the Enterprise Management Tools
Open incidents relating to received events
Troubleshoot based on defined procedures to resolve the event
Update Standard Operating Procedures documents to adapt to new system functionality or configuration changes
Three (3) to five (5) years of experience in a technical role in projects and programs for Government or Industry customers
Five (5) years of experience in customer service, help desk, or network operations center environment
Two (2) years supporting a large Enterprise environment
Two (2) years of experience managing a customer-facing service organization providing support across multiple locations on a 24x7 basis. Willing to work non-traditional hours to meet after hours shift requirements. Willing to provide support on an on-call basis as needed
Experience with desktop, local area network (LAN), telephony, voice, and/or video technologies desired
Develop an understanding of the numerous process flows to other IT systems, create and maintain user accounts
Create Help Desk tickets in the designated ticket tracking system relating to events from monitoring tools
Initiate incident resolution based on standard operating procedures and escalation events as needed for incident resolution
Receive, triage and route tickets to Tier 2 Help Desk according; Analyze, log and track issue and problem tickets
Compile and organize data for monthly status reports; Provide trend analysis and metrics to the Government based on gather data and monthly status reports
Provide daily written and oral communications to the customer that include problems identified and report on trend analysis
Make recommendations for improving documentation; Ensure compliance with security procedures for data handling, participate in planning sessions for process improvement
Update and maintain the Help Desk Handbook to stay consistent with current processes and procedures
TS/SCI w/polygraph

Operations / Production Technician Resume Examples & Samples

Strong focus on quality with the ability to multi-task
Must be able to stand for long periods of time and climb stairs repeatedly throughout the day
Must be able to wear a respirator - must be clean shaven
Must be able to work 2nd shift: 2:00p - 10:30p (Monday - Friday) Willingness to work shifts other than days and overtime as required

Operations Center Technician Resume Examples & Samples

Monitor Operations devices and applications for proper operation and performance
Investigate, diagnose, and take prescribed actions on all operational events, alarms and incidents
Identify major incidents, restoring services where possible and engaging the Incident Management team when a major incident is identified
Support Incident and Problem Management activities with device expertise and troubleshooting
Maintain operational logs all alerts and requests, recording and classifying all related messages; maintain all operational data collection procedures, mechanisms and tools
Maintain operational documentation including knowledgebase articles
Address and fulfill basic requests
Accurately escalate incidents and service requests beyond the scope or responsibility of the Ops Center
Maintain response and resolution of cases/tickets received in queue against established Service Level Objectives
Communicate status of requests and incidents with requestor or relevant stakeholders
Must be able to work various shifts including evenings, overnights, weekends and holidays
ITIL Foundations certification required
Minimum of 2 IT certifications plus 3 years work experience
Proven experience in past roles to effectively manage time, prioritize work, multi-task across many assignments, and creates deliverables with little direction
Experience responding to events in multiple environments including Linux OS, Windows OS, or Citrix XenApp environments as well as cloud platforms such as Amazon Web Services, Microsoft Azure and VMware VSphere cloud platforms

Advanced Operations Technician Resume Examples & Samples

Determine systemic and equipment related issues
Maintain a minimum Ticket Resolution Ratio of 35%
Maintain Daily Productivity quota of 1.9 Tickets Per Hour
Maintain Daily MTTR goals as determined by management
Achieve Repeat Contact Rate goals as determined by management
Quality Assurance scores should consistently meet and exceed goals as determined by management
Handle a variety of complex technical issues dealing with call impairments across various platforms, equipment, and applications
Perform Moves, Adds, and Changes to existing service
Troubleshoot Network Related issues
Handle customer calls while displaying technical competency and soft skills
Working knowledge of key technologies: SIP, RTP, TCP/IP,
Network+ or A+ Certifications
Basic understanding of Basic Network and Telephony troubleshooting
Working knowledge of key technologies: BGP and SS7 are a plus
Experience with Enterprise networks is a plus
Previous VoIP or Helpdesk experience

Advanced Operations Technician Resume Examples & Samples

Handle customer voice issues with a variety of complex technical issues dealing with various platforms, operating systems, applications, Inbound/Outbound Calling, Caller ID, Calling Features
Work closely with Internal Vonage Groups (Operations Engineers, Voice/Data Engineering, Carrier Relations) to coordinate efforts in identifying systemic issues, enhancements and workarounds
Experience with small business networks including but not limited to router, switch, firewalls, ATA and VoIP phones are recommended
Working knowledge of key technologies: SIP, RTP, Wireshark, QoS, COS, various codecs
Knowledge of call center applications such as Salesforce, Remedy, etc
Highly motivated and effective in working in a team environment with demonstrated abilities to work towards solutions utilizing resources available

Experienced Operations Technician Resume Examples & Samples

Minimum of two to five years combined cycle operations experience as a control room and field operator is required
Experience with Siemens FD3/FD4 combustion turbines major maintenance programs including combustion inspection, HGPI, major overhaul procedures including related auxiliary equipment is preferred
Experience with Toshiba steam turbines in combined cycle service is preferred
Ability to define problems, data collection, establish facts and draw valid conclusions

100

Technician, Operations Resume Examples & Samples

Operate video switchers, and router panels, routing video and audio signals, file servers, multi-channel automation systems, and all related broadcast equipment
Live-on air switching
Server based distribution management
Maintain on-air programming, as well as tune in satellite feeds
Monitor transmitters, maintain logs, ingest and file transfer shows and commercials
High stress environment with deadline pressures
Position may include weekends, holidays and overnight hours

101

Technician, Operations Resume Examples & Samples

There are a number of manual handling requirements so candidates must be in good physical health
Must be able to perform mathematical calculations
Able to follow/comply with Manufacturing Directions, Standard Operating
Procedures, Company/Corporate/Regulatory Policies
Basic computer skills including MS Word and MS Excel

102

Firewall Operations Technician Resume Examples & Samples

3+ years experience with firewalls, including McAfee and Sidewinder
DoD 8570 Compliance CND-IS SSCP or CEH Certification
DoD 8570 Compliance IAT Level II Certification, including Security+, CEH, or SSCP

103

Highway Operations Technician Resume Examples & Samples

Knowledge of federal, state and agency laws, rules, regulations, policies and procedures pertaining to work activities, safety practices and public relations
Knowledge of procedures and practices established for the work section; broad knowledge of Manual on Traffic Control Devices for work zones
Lift/Carry 50 lbs. from floor to shoulder
Push Pull 50 lbs

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