Order Administrator Resume Samples
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Order Administrator Resume Samples
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M Bartoletti
Mireille
Bartoletti
47581 Koepp Corners
Boston
MA
+1 (555) 394 1356
47581 Koepp Corners
Boston
MA
Phone
p
+1 (555) 394 1356
Experience
Experience
Los Angeles, CA
Order Administrator
Los Angeles, CA
Rutherford-Bartoletti
Los Angeles, CA
Order Administrator
- Plans, executes and manages own workload and projects in cooperation with line leaders
- Creates solutions to customer problems. Provide sound recommendations to their queries. Provides resolutions the first time
- Define, agree, maintain and improve order and capacity management processes and tools for the customer program
- Completes personal individual development plan and implements agreed training/development activities
- Manage internal and external customer queries and communication in a professional and service-minded manner ensuring that resolution is provided
- Understand the whole logistics chain and work with them in order to improve their processes as well as ours
- To perform cross checking of order acknowledgement accuracy against purchase orders placed. (model string, quantity and price)
Detroit, MI
Purchase Order Administrator
Detroit, MI
Osinski-Emard
Detroit, MI
Purchase Order Administrator
- Manage stakeholder engagement linked to PO management / receipting
- Manage the complete purchase order cycle, from purchase request to invoice validation and purchase order closing
- Working knowledge of enterprise procurement systems (Oracle, Ariba) are an asset
- Identify vendors, processes and services that can be streamlined into Service or Framework Purchase Orders
- Partner with business & Finance on a regular basis to ensure continuous process improvement
- Exists within our Project Services organization and reports to the Manager of Procurement Operations
- Assist in driving compliance by ensuring that CP policies, procedures and methodologies are being followed
present
Detroit, MI
Order Administrator With Spanish
Detroit, MI
Kuhic-Barrows
present
Detroit, MI
Order Administrator With Spanish
present
- Pro-active management of personal order backlog and performing timely date management in accordance with the agreed procedures
- Operations colleagues regarding lead-times, order status, date and backlog management
- Make sure the orders received comply with company procedures related to International Trade Compliance, legal, financial, quality, ethics, etc
- Keep a close contact with the Inside Sales, Outside Sales and factories and manage all communication related to customer orders
- Perfect Execution Coordinators regarding process improvements
- Team Coordinator/Leader regarding day-to-day business activities& process improvements (CIP)
- Project Management Office colleagues for project handover, ETO and/or Documentation
Education
Education
Bachelor’s Degree in Accuracy
Bachelor’s Degree in Accuracy
Strayer University
Bachelor’s Degree in Accuracy
Skills
Skills
- English Language: able to understand professional documents and communicate about own professional area
- Strong organizational skills and meticulous attention to detail
- RECORDS: Maintain detailed documentation of customer interaction in order files
- Basic understanding of sales processes
- Knowledge of contractual administration and building industry business practices
- User knowledge of SAP is an asset
- Proficient in MS Office tools, particularly Excel
- Good understanding of Data Center technology
- Ability to lift and move 25 lbs
- Working knowledge of windows based software such as Microsoft Office, especially Outlook and Word
15 Order Administrator resume templates
Read our complete resume writing guides
1
Purchase Order Administrator Resume Examples & Samples
- Ensuring processes and procedures are followed in terms of purchase order raising and goods receipting
- Ensure all purchase orders are raised in a timely manner before the expense has incurred based on vendor quotes
- Goods receipting all items once goods have been received or services have been carried out
- For non-VIM entities review parked document report on a weekly basis
- Weekly review of all open items and/or exceptions with relevant business partner / Finance
- Where appropriate ensure documentation is kept and filed (either electronically or hard copy) for audit purposes
- Assist in driving compliance by ensuring that CP policies, procedures and methodologies are being followed
- Identify vendors, processes and services that can be streamlined into Service or Framework Purchase Orders
- Partner with business & Finance on a regular basis to ensure continuous process improvement
2
Order Administrator Resume Examples & Samples
- Receive and process customer orders ensuring correct pricing is applied
- Receive and answer customer inquiries regarding product, orders, pricing and other services offered
- Remain current on changes in policies, procedures, and product offerings
- Report any and all out-of-line conditions affecting customer satisfaction
- Develop and maintain department and company image and philosophy to the public
- Purchase Order Administration; Correction of existing orders, including the deletion of existing orders, attention and follow up to open orders, back orders, etc
- 3PL supervision inside their facilities (inbound, outbound, labeling and cycle counts)
- Verification of the adequate existence of raw materials and inputs for product delivery, such as carton boxes, pallets, labels, ribbons, seals, etc
- Collect and maintain documentation showing LAT evidence of deliveries
- Accept and complete projects and other miscellaneous administration duties as assigned by Operations Manager
- Act as liaison between customers and Garmin sales team
- Bachelor’s Degree or Truncated in Business Administration, Industrial Engineering, International Relations, Transportation Engineering or a substantially similar operations related field
- Must possess a minimum of 2 years demonstrated experience in customer service
- Experience with retail customers as Walmart, Liverpool, Palacio de Hierro, and others
- Must demonstrate advanced proficiency using Microsoft Word and Excel
- Demonstrated strong and effective verbal, written, and interpersonal communication skills in English and Spanish
- Must be detail-oriented and have the ability to work effectively with minimal supervision
- Must possess demonstrated advanced data entry skills
- Experience using ERP/Oracle
- 3PL warehouse supervision
- Geographical proximity to Zona Norte, Area Metropolitana
3
Order Administrator Resume Examples & Samples
- Define, agree, maintain and improve order and capacity management processes and tools for the customer program
- Track all incoming customer capacity and service orders and check if they are correct and complete
- Negotiate when customer requests are not feasible
- Involve and inform key stakeholders: Customer (HQ and local sites), Program Director, Contract Manager, Finance Manager, Project Manager, Change Manager and Service Delivery Manager
- Prepare and maximise monthly invoicing of all closed orders / tasks
- Participate in Capacity and Forecast Meetings internally and externally
- Ensure Hitachi quality standards are met by maintaining a high standard of professionalism at all times and ensuring high customer satisfaction
- Proven ability to interact and co-ordinate multi-skilled teams both internally and at the customer and required third parties
- Good understanding of Data Center technology
- Self-motivated and a team player
- Abstract thinking and solution development skills
- Ability to resolve conflict and arbitrate
- Ability to produce well structured, clear and logical reports
4
Senior Order Administrator Resume Examples & Samples
- 5+ years experience in high tech order management, materials management or customer service
- Prior start up environment experience desired
- Knowledge of ERP systems (Netsuite preferred), MS Office (Excel & Powerpoint), Salesforce (SFDC)
5
Sales Order Administrator Resume Examples & Samples
- Assist customers directly to achieve on-time delivery of their sales orders
- Collaborate with the Account Management team, Customer and Supply Chain
- Perform item and pricing verification, request pricing and part creation
- Analyze customer requirements, backorders and open backlog
- Review, Analyze and resolve disputed deliveries
- Key Performance Indicators (KPI’s)
- Associate's degree (A. A.) or equivalent from two-year College or technical school; or three to four years related experience and/or training; or equivalent combination of education and experience
- Candidate should be well versed in customer service and support processes
- Professional follow-up and confirmation habits
- Ability to synthesize and consolidate information
- Working knowledge of Quotation/Sales Order processes
- Knowledge of Import/Export regulations, INCO terms, and T&C’s
- Preferred working knowledge of SAP , M2K, , E-mail, MS Office Suite; Visio
6
Temp Logistics Sales Order Administrator Resume Examples & Samples
- Order Management of Demo/system orders across product lines
- Close interaction with 3 PL
- Follow up on and correction of open RMA lines
- Close interaction with other departments
- Proven strong administration skills
- Ability to act with initiative
- Ability to cooperate with others and help coordinate work assignments with colleagues to achieve team goals
- Working knowledge of CRM system; e.g. Oracle, SAP, Siebel
- Good knowledge of Dutch, French and English as well written and spoken
- Stress resistant
7
Order Administrator Resume Examples & Samples
- Manage and process all orders
- Review SOs for completeness and accuracy
- Responsible for order fulfillment of support and license upgrade orders
- Work as a team to ensure internal and external customer’s queries and requirements are met
- Follow up and keep team members informed of all matters affecting customers
- Monitor the group email account to ensure customer requests are answered and completed within 24hrs
- Collaborate with Finance to monitor and resolve order processing errors
- Minimum 2 years’ experience in the field or a related area
- Good communicator and able to work as a team
8
Specialist, Order Administrator Resume Examples & Samples
- Review orders to verify that
- All Order Entry Checklist items have been satisfactorily completed before entering the order in Oracle Projects
- Commercial terms and conditions have been reviewed by sales and management to ensure compliance to prior agreements and ENP-ERS established guidelines
- Documentation and inspection requirements are met
- Pricing and discounts are in accordance to established guidelines/agreements
- Perform accurate and timely (within the goal set by management) order entry into Oracle Projects system to allow effective performance to customer requirements
- Assures all order details are accurate and in conformance with the customer needs and service center capabilities
- Converts HVM Proposals to Liebert Services
- Assures all details are accurate with regard to recommended pricing
- Pro-Active processing of OTS Backlogs
- Assures orders are entered properly to communicate requirements to other groups
- Acts as a liaison to assure timely and efficient administration of orders
- Provides a highly responsive service oriented interface for the customer and field sales
- Resolves matters pertaining to order administration, completion and post order activities with in-house groups, Reps/sales offices, factories, suppliers and customers
- Assures that the impact of change orders are appropriately communicated and executed both internally and externally
- Provide timely response to order inquiry such as in those for pricing, lead-time and order status
- Demonstrates complete order accuracy and, as a result, minimizes order errors and invoice adjustments
- Keeps management team informed of areas of conflict that go unresolved or may pose a threat to Emerson Network Power’s relationship with customers
- Acquires understanding of Emerson Network Power Products and Services
- Participates in continuous improvement activities
- May generate reports and perform analysis for Management
- Provides backup coverage for the other administrators as and when required
- May provide training and work direction for other administrators
9
Order Administrator With Spanish Resume Examples & Samples
- Entering all required information into the Company’s business systems, follow-up and meeting agreed objectives
- Keep all business systems up to date with relevant and required information, e.g. CRM, Informer
- Team Coordinator/Leader regarding day-to-day business activities& process improvements (CIP)
10
Divison Order Administrator Resume Examples & Samples
- Demonstrate basic computer knowledge through effective use of a personal computer including Microsoft Office applications
- Able to effectively manage time and prioritize projects in order to meet established deadlines
- Able to effectively abide company policies, procedures, and technology
- Able to handle sensitive and confidential information appropriately
- Advanced knowledge of oil and gas vocabulary as it pertains to division orders
- Ability to read and understand complex legal descriptions for a tract of land and interpret land title information
- Advanced knowledge of oil and gas leases, deeds, and title curative documents
- Advanced knowledge of lease provisions and their implications to lease records
- Advanced knowledge of the different types of special obligations and payments
- Proficient math skills and ability to perform complex division order calculations
- Administrative Support
- Maintenance/Production Support
11
Division Order Administrator Resume Examples & Samples
- Maintain Global Changes (release and transfer suspense)
- Assist with set up of Property Master, JIB, Revenue and correction DOI’s per Client’s
- 1-4 years of relevant Division Order Administration experience
- Professional experience in the Oil & Gas Industry
- A four year BS degree in Business, Finance/Accounting, IT or relevant field is strongly preferred!
12
Sales Order Administrator Resume Examples & Samples
- Business administration skills, ideally producing client quotations and calculation margins
- Excellent knowledge of Sage
- Good MS Office skills
- Very good communication skills (oral & written)
- Numerate, accurate with a willingness to learn
- Commercially awareness with the ability to operate under pressure
- Excellent time management skills and efficiency combined with the ability to meet deadlines and work with minimal supervision is vitally important
- You will have excellent communication skills, both orally and written, understanding and adhering to standard procedures and documentation
- You will be goal focused and results driven able to exceed agreed deadlines. You will drive hard to meet project deadlines and milestones
- Must be flexible during times of change with a can do, will do attitude
13
Order Administrator Resume Examples & Samples
- Performs accurate and timely order placing to back to back supplier
- Checks completeness of documents for order placing
- To ensure no order with overdue request shipment dates are placed to supplier; Urgent/Critical order needs to be highlighted
- To extract CDS files from toolkit using Symphony application for radar orders with C1 option
- To generate purchase order number for DPFLOW items for order placing
- To update JDE system purchase order details found on the header (buyer code, forwarder code and account number if to be shipped through customer’s nominated forwarder, hub reference number, and supplier attention to remarks)
- To compute for the buying price of MOBREY yellow brand items based on the Global List Price in the quotation
- To update the discounts indicated on the price tools of Tank Gauging orders based on the HUB factory agreement for piece part and assembly orders
- To make use of the price calculator and check the buying price
- To ensure JDE system line item accuracy (model string, quantity, tags, UOM, and cal range) are reflected on the purchase order
- To advise the supplier on certificates needed for orders
- To ensure to place purchase orders within 24 hours upon receipt of clean order
- To check and review the backlog daily for any outstanding purchase orders pending for order placing to suppliers
- Perform order entry in JDE system
- Update order execution team on order firm delivery or dock date, and sends the order acknowledgement or updated purchase order
- Follow up with the Back to Back supplier on order acknowledgments not received within 3 to 5 days of “clean order” placing
- To perform cross checking of order acknowledgement accuracy against purchase orders placed. (model string, quantity and price)
- Update JDE system with accurate dates, price and status within 24 upon receipt of clean order acknowledgement from supplier
- To monitor the timeliness of shipment,monitors the backlog of purchase order and checks the status daily
- To ensure that the order execution team is informed within 24 hours upon shipment of order
- To obtain the AWBs and invoices of dropship orders
- To ensure that the AWBs and invoices match the purchase orders’ price, ship to address, model, and quantity
- To send the shipping documents of dropship orders to order execution team for processing using the format template providing the purchase order number, purchase order line, sales order number, and sales order lines
- Attend and resolve the shipment discrepancy report raised by receiving team within 24 hours to avoid process disruptions
- Settle price variances highlighted by the finance group
- To make sure that all price variance issues between Order Acknowledgement and Purchase orders are settled as soon as possible
- Obtain approval from respective DOA to clear price discrepancies from finance’s statement of accounts
- Update the quality engineer on order firm delivery or dock date
- To check the shortage reports sent by the planner a day after the entry if the audit order encountered shortage of materials
- To update the sales order line details with correct vendor code based on the requisition form
- To generate a purchase order number to those items which are to be built on other HUB factories where audit items are required for testing
- Trigger the correct buyer in charge of the supplier to send a purchase order containing the audit units by sending them the purchase order number generated and informing them that it is an audit order
- To print the order acknowledgement once firm delivery dates from buyers and planners are known and send it to the quality engineers informing them when the audits units are coming in
- To monitor the timeliness of shipment by printing the backlog of sales order and checking the status daily
- Works closely with the Back to Back supplier on shipment status and factory updates
- Act as the sole Point of Contact of the back to back suppliers and acts as first point of escalation for any B2B issue
- Advise supplier for quality issues regarding on the delivered items and prioritize in getting the replacement
- Send suppliers’ service level performance for review and improvements on a periodic basis
- Send feedback to POD team, suppliers,and order execution on the unclean issues received to maintain work quality and avoid work flow disruption
- To update the inaccuracy report on a periodic basis capturing those unclean received from order execution team, DPflow POD team, and suppliers
- To send weekly tank gauging backlog for reference
- To provide weekly updates on the tank gauging report monitoring
- To ensure that Measurement orders placed to Mobrey are monitored on a weekly
- To send a weekly summary of orders shipped categorized through shipment mode (dropship and non-drop shipment)
- Provides back-up coverage for the other administrators/buyers when the person in charge is not around
- Trains new team members and other individuals assigned as a back-up
- Identifies customer needs through communication and probing
- Creates solutions to customer problems. Provide sound recommendations to their queries. Provides resolutions the first time
- Assists customers in handling,servicing, follow-up, communication and closure of issues
- Participates in conferences calls,meetings and discussions with customers
- Adheres to shift schedules and attendance expectations to ensure consistent support to customers and a balanced workload for peers
- Participates in team meetings. Huddles and information cascades
- Identifies problems areas and sources,offers possible solutions and escalates to line leaders/seniors when necessary
- Completes personal individual development plan and implements agreed training/development activities
- Coordinates with other teams/support to complete the request of customers
- Actively participates in team activities and initiatives
- Fulfill other reasonable duties and projects as required
- Assists in planning, organizing and coordinating team activities to ensure employee engagement
14
Logistics Sales Order Administrator Resume Examples & Samples
- Provide required shipping documents, scheduling for shipment, invoicing
- Backlog management in- and outbound
- Follow up of Logistics Products and Demo mailbox
- Organize return shipments of the Demo equipment
- Coordinate checkup demo equipment in European Repair Centre
- Knowledge of MS office (Outlook, Word and Excel) application is required
- A1 degree and /or knowledge through logistics work experience, preferably in an international environment
15
Purchase Order Administrator Resume Examples & Samples
- Ability to team up and work together cross functionally (marketing team and finance team). Ability to work precise (no errors), structured and well organized/documented (clear audit trail/evidence)
- Ability to effectively communicate internally, but also externally with various vendors
- Basic understanding of purchase order / invoice process
- Basic knowledge/skills/experience in using MS Excel
- Affinity to learn how to use new IT systems (e.g. for PO creation)
- Manage the complete purchase order cycle, from purchase request to invoice validation and purchase order closing
- Work closely with vendors to resolve payment/invoicing issues and ensure timely payments and issue resolution
- Provide input to finance for the quarterly accrual reconciliation
- Help to ensure adherence to PO compliance
- Support audit requests related to PO compliance and quarterly/year-end closing
- Ability to team up and work together cross functionally (marketing team and finance team)
- Ability to work precisely (no errors), structured and well organized/documented (clear audit trail/evidence)
- Basic understanding of purchase order/ invoice process
- Affinity to learn how to use new IT systems for purchase order creation (SRM)
16
Customer Order Administrator Resume Examples & Samples
- Ensure the on-time and complete entering of the orders in the ERP system
- Manage a dedicated portfolio of accounts
- Owner of customer disputes
- Generate order acknowledgements
- Maintain accurate and updated order logs
- Make arrangements for inspections
- Keep the relationship with the clients directly by phone and e-mail
- Ensure full compliance with legal and company requirements with regard to Trade Compliance, Due Diligence and Ethical Business and follow necessary procedures
- Commercially review the order and if there are any discrepancies (payment terms & incoterms) they contact the customer or escalate to the sales office
- Implement any addresses required (sold to, invoice only, ship to, end user)
- Check the Trade Compliance and if necessary escalate to the Gatekeeper
- Technically check the PO against the quote and if there are any discrepancies they pass the order to the engineers
17
Order Administrator Resume Examples & Samples
- Review incoming orders for compliance to established pricing and terms. Resolve inconsistencies directly with customers or via sales/service personnel as appropriate
- Master data maintenance including customer master data, sales rep account assignments, and service codes
- Input of all orders into the ERP system with a high degree of accuracy
- Maintenance of entitlements data in the customer service database (warranty, contracts, etc.)
- Liaison between customers, sales and manufacturing personnel to insure timely and accurate fulfillment of customer orders
- Review and monitor the order fulfillment and related processes. Work with functional owners to improve processes when applicable
- Timely and accurate responses to customer questions regarding pricing, terms, etc
- Notify and work with credit/collections personnel to establish new customer credit terms and limits
- Create, review and verify the accuracy of order reporting with Sales and Finance personnel
- Salary Exempt Position – Hours over 40 per week can be expected, with additional hours anticipated at month-end, quarter-end and year-end
- Experienced in the set-up and maintenance of customer master data records
- Experience with a fully integrated ERP system
- Strong organizational skills and meticulous attention to detail
- Ability to work independently and communicate with senior management, employees, and customers on a daily basis
- Ability to multi-task and drive issue resolution
- AA or BS degree in business administration from an accredited college / university / technical school or equivalent preferred by not required
- 3-5 years of order entry/order administration experience preferably in a manufacturing environment with a global customer base
- Native English speaker or equivalent mastery of the English language
18
Order Administrator Resume Examples & Samples
- Process customer purchase orders in the ERP system (Syteline)
- Work with customers to resolve any contractual issues
- Interface with Applications Engineers to resolve customer issues
- Interface with Operations to establish delivery dates and resolve problems with orders
- Communicate order acknowledgements and help to solve logistics, shipping and lead-time issues to achieve customer satisfaction
- Conduct sales courtesy calls to develop and maintain customer relationships
- Provide best-practice documentation, recording and reporting of key performance indicators and milestones in the company Salesforce.com and Syteline databases
- Support the update and improvement of business processes within our Quality Management System documentation
- May be called upon to oversee the commercial aspects of house accounts
- BS, BA or equivalent
- Strong organization skills and attention to detail
- Excellent written and verbal communication skills. Comfortable interacting with customers over the phone and via email
- Experience with order processing
- Experience selling capital equipment or original equipment manufacturer’s products
- Solid problem-solving skills
- Good computer skills. Experience with Syteline or other ERP system and SalesForce.com or other CRM (customer relationship management) database
- Ability to maintain productive working relationships with Operations, Customer Support, Marketing Communications, Project Management and Finance/Accounting
- Ability to work efficiently and effectively on complex customer issues within tight time constraints
- Ability to multitask to manage time
- Ability to work with a team and independently
19
Purchase Order Administrator Resume Examples & Samples
- Entry of hand-written data into web-based database program in compliance with established policies and procedures
- Ensure timely and accurate processing of all designated data entry
- Identify discrepant data both in writing and verbally to supervisor
- Filing, copying, and other general clerical duties as necessary
20
Service Order Administrator Resume Examples & Samples
- Processing / booking of incoming Service Purchase Orders in an accurately and timely manner
- Triggering of invoice based on customer billing schedule
- Generation of Service Entitlement Certificate
- Management of Service Renewal Spreadsheets / Reports
21
Project Order Administrator Resume Examples & Samples
- Be aware of commercial perspectives (T&Cs)
- Consider internal/external frame agreements
- Monitor and control all supply chain deliveries and perform proactive actions to prevent delivery delays
- Interact with the project managers and the engineering group throughout the project execution stage in order to provide strategic direction and support business financial objectives
- Take part of the internal project meetings and apply specific project execution methodology to all projects; (progress reports)
- Coordination with other departments (manufacturing, logistics) to ensure capacity and timely implementation
- Set-up projects & budget builds, split per product groups, close projects in EMR specific tools
- Set-up orders in Business Systems Oracle and JDE in proper manner
- Creates and changes budgets in business system: EAC, ETC, risk calculations, monitor cost variances, monitor GP, funding revaluations (currency alignment)
- Change order management + issue specific contract documentation
- Generate customer invoices upon project milestone completion
- Creates all the following documents
- Business (Commercial) Education
- Min. of 2+ year experience in order administration
- Fluent in Czech or Slovak language and in English language is crucial
- Proficiency in Microsoft Office tools and IT in general
- Detailed knowledge in customer order executing
- Product and divisional know-how beneficial
- Knowledge of Business Systems Oracle and JDE beneficial
22
Order Administrator With Spanish Resume Examples & Samples
- Sale Order Entry
- Ensure the orders received are processed in a timely manner and with accuracy
- Make sure the orders received comply with company procedures related to International Trade Compliance, legal, financial, quality, ethics, etc
- In line with the quotation and/or sales agreement, verify the received orders for specified conditions, delivery terms, packaging, special requests, etc
- Communicate any special conditions internally and verify ability to meet delivery terms
- Register the orders in the system
- Verify prices and ensure they are correct
- Draw-up order acknowledgements and update them in the system
- Sales Order follow-up
- Keep the communication with the factories and follow-up on delivery terms
- Propose solutions to delivery issues
- Keep track of invoicing
- Keep track of payments
- Others
- Keep a close contact with the Inside Sales, Outside Sales and factories and manage all communication related to customer orders
23
Purchase Order Administrator Resume Examples & Samples
- Own the PO creation & receipting process ensuring there is PO coverage for all assigned requests
- Ensure all PO’s managed are 100% aligned with budget and details of the Spend Request Form (SRF)
- Ensure PO’s on hold are cleared each week
- Own your pipeline of PO requests and proactively drive quick resolution of challenges encountered
- Ensure budget systems and procedural compliance with all finance and procurement directives
- Manage stakeholder engagement linked to PO management / receipting
- Troubleshoot vendor invoicing or payment issues including communicating with vendors, accounts payable and other internal parties as needed
24
Customer Order Administrator With French Resume Examples & Samples
- Respond to customer enquiries received by telephone, fax or e-mail
- Take ownership for customer orders received, verify against quotations, check for accuracy, clean and agree any changes with customers
- Enter orders into the sales order processing system ensuring that all data is checked and accurate
- Adhere to local and international Emerson trade compliance procedures in connection with all transactions and business practices
- In conjunction with the sales function, liaise with sub suppliers as required
- Provide contract management on all orders by ensuring commercial terms & conditions, payment and delivery are with company standards
- Co-ordinate factory repair and other service issues
- Liaise with Finance to resolve any invoice discrepancies and help reduce the company DSO levels
- Act as back up for Trade Compliance Gatekeeper in accordance with Rosemount ME&A Trade Compliance procedures
25
Order Administrator Resume Examples & Samples
- Check the orders/invoice services according to SOX procedures and local legal requirements
- Check availability of product with supply to inform the customer and sales team the estimated shipping dates
- Work closely with the warehouses to ensure the orders are shipped within 72 hours and if there is any dependence help to be resolved
- Maintain communication with the customer on order status and take action of any new request
- Support sales with delivery dates in order to help in the contract negotiations
- Understand the whole logistics chain and work with them in order to improve their processes as well as ours
- 1 year order admin exp
- Must have solid supply chain knowledge
- Experience with order entry and order management
- Experience with international logistics
- Solid customer support experience
- Knowledge of inventory controls
- Systems management
- Planning knowledge
- Must be fluent in English and Spanish
26
Order Administrator Resume Examples & Samples
- Process new orders and order changes within set service level agreements via Oracle Order Management System
- Manage database of customer master files and traffic profiles in Oracle
- Responsible for trouble shooting customer data issues between systems, including investigation and correction of errors in Oracle
- Responsible for regular data reporting, analysis and data clean-up
- Participate in routine system level testing and ad-hoc testing for automation projects
- Actively contribute to the on-going effort of process improvement and standardization
27
Order Administrator Resume Examples & Samples
- Review and process incoming orders accurately and efficiently with compliance to IPG Photonics legal and financial requirements
- Coordinate customer orders with manufacturing, sales, accounting, and legal departments
- Generate and distribute order acknowledgements, inform customers on any changes, anticipated delays and process orders amendments
- Communicate with customers and respond to customer requests regarding orders and delivery
- Direct specified departments to prepare and ship orders
28
Purchase Order Administrator Resume Examples & Samples
- Exists within our Project Services organization and reports to the Manager of Procurement Operations
- Administers assigned purchase orders, including change order processing which includes adjustment of periods of performance, values, amounts or budget coding
- Evaluates facts surrounding purchase order-related problem areas, determines the most appropriate remedial actions, and implements such actions through available means
- Facilitates and solves any invoice related queries
- Uses superior interpersonal communications skills to effectively interface with buyers, subcontract administrators, stakeholders and functional partners at all levels of the organization
- This position’s scope may in the future merge with a partner function which is responsible for reviewing and approving purchase order related invoices enabling further professional development
- High School or Bachelor’s degree, preferably with focus in Economy, Accounting, Business or Administration
- Some experience within Accounting or Procurement desired
- Strong attention to detail coupled with strong analytical capabilities
- Fluency in English, both written and spoken. Other languages may be an asset
- Working knowledge of enterprise procurement systems (Oracle, Ariba) are an asset
- Available to work late shifts to support North America. The shifts will be 12pm – 8pm local Krakow time
29
Order Administrator / Buyer Resume Examples & Samples
- Establish qualified suppliers and obtain competitive quotations
- Analyze proposals to determine best offer and negotiate any questionable items with successful supplier, prior to placement of purchase order
- Ensure required deliveries are maintained
- Manage the exchange of information between functional teams on open orders to insure the supplier performance meets the supplier promise dates
- Understand and insure compliance with applicable procurement codes and regulations
- Primary contact with supplier. Handle assigned requests for proposals, descriptive literature, visits of supplier representatives, visits to plants, etc., involving our suppliers. Arrange and participate in meetings between suppliers and other departments
- Conduct surveys and market studies to determine price levels, trends, business activity and availability of commodities
- As appropriate, manage transition of project requirements, affecting the procurement execution plan, from proposal phase to contract phase consistent with the as-sold requirements
30
Order Administrator Resume Examples & Samples
- Providing customer service; communication with clients as well as internally, dealing with all the client`s requests, solving issues, processing claims and booking orders in Oracle system
- Cooperating with finance team and responsible for warehouse operations (receiving & shipping goods, material transactions
- Responsibility for any stock movements - working with freight forwarders, courier services in order to have supply on time
- Responsibility for meeting specified timelines and product delivery schedules and commitments
- Working closely with sales and forecasts/supply teams
- Working closely with warehouses - and providing internal as well as external reports
- Maintains customer files with sales contract information and checks product availability and books orders
- Generates email acknowledgements to field sales on status of orders processed
- Responsible for filing of all sales order requests/changes processed by the department
- Perform daily settlements
- Reconcile daily outlays with incoming funds from financial institutions
- Minimum 2 years experience in order processing, data entry, sales processing
- Very good knowledge of English language (any other additional European language will be an asset)
- Knowledge or experience of Business Objects and Oracle as advantages
- Very good IT skills (MS Office)
- Good communication skills (oral and written)
- Strong character with the ability to deal with customers confidently
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Order Administrator Resume Examples & Samples
- DATA ENTRY: Perform entry and maintenance of a high volume of incoming customer orders with flow down into sales orders in the JDE OneWorld ERP system in a complete, timely and accurate manner
- CUSTOMER SERVICE: Maintain professional, effective and timely oral and written communications with external and internal customers. Strong customer care skills and attention to detail are required
- RECORDS: Maintain detailed documentation of customer interaction in order files
- MULTIFUNCTION SUPPORT: Support Finance, Business Development, Quality Assurance, Shipping, Program Management, Engineering and Compliance with regard to contract matters, regulatory issues, Government Contracting and Commercial Contracting
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Client Order Administrator Resume Examples & Samples
- Validating documentation submitted by the sales team
- Processing orders across all Intertek systems
- Managing new and existing customer accounts
- Maintaining projects with financial holds
- Acting as a liaison between Customer, Account Manager, and Operations
- Creating Intercompany projects
- Assisting with the resolution of invoicing issues, as necessary
- Creating deposit invoices and submitting internal payment matches
- Submitting credit inquiries
- Assisting credit/collections teams in collection of past due balances, as necessary
- Performs with a high level of attention to detail
- Proficiency in Microsoft software applications including Word and Excel
- Excellent written and oral communication skills, including the ability to effectively interface with staff and clients via telephone and email
- Thrives in a fast-paced, multi-task environment
33
Order Administrator Resume Examples & Samples
- Processing internal orders and University orders
- Maintain records of internal & University orders in the shipping database, physical files & emails
- Help with DHL & FedEx shipping
- Labeling, programming USB key licenses, recycling returned USB keys
- Provide administration help in labeling, filing and organizing filing cabinets in the warehouse
- Provide administration help with contracts if needed
- Scan files onto Rack2Filer in order to maintain history and rid of old paperwork
- Crosstrain on Flexera Token Manager
- Provide backup when necessary
34
Customer Order Administrator Resume Examples & Samples
- Process quotations, sales orders and other documents through the relevant company ERP system within agreed time-scales
- Build customer relationships, have the accountability and responsibility for developing a successful long-term relationship with our customer by fully understanding their organisational, commercial and operational needs
- Communicate the progress/plan that meets the customers’ requirements, resolving issues or escalating problems within agreed timescales
- Handling all enquiries and instructions efficiently to ascertain and meet customers’ requirements
- Organise incoming orders with a sense of urgency to ensure orders are processes by required deadlines
- Liaise and follow up with internal departments/functions to ensure customer’s needs are met in a timely manner
- Pro-actively search for methods of improvement for the customer and the business
- Liaise with immediate manager/super user to establish training needs on a regular basis to maintain knowledge adequate for performing all required functions
- Be an ambassador for Siemens to all external and internal customers
- Promote a positive and responsive attitude to all customer requirements, investigating causes and proposing solutions to the organisation
- Monitor the level of customer satisfaction at regular intervals. Ensure where necessary, corrective action is taken, root causes are determined and eliminated where possible
- Organise and chair appropriate meetings with the customer, ensuring a high level of customer service is achieved
- Operate within the bounds of the company’s compliance system – continually look for improvement to systems and make recommendations
- Have a clear understanding of Export, Control and Customs compliance. This includes keeping up to date with current regulations and limitations within different customer relationships
- Good working knowledge of the Supply Chain particularly with respect to; Customer interaction, Operational Customs/Excise controls, Quality Standards and Business Acumen
- Excellent communication skills, maintaining a professional and organised approach
- It is desirable to be degree qualified within a Supply Chain discipline
- Knowledgeable in all Microsoft applications and experience of SAP is highly desirable
- Accuracy & attention to detail when working towards tight deadlines
- Previous experience of order processing/customer service skills preferred
- Experience of working as part of a team
35
Order Administrator Resume Examples & Samples
- Provide support to all customer service reps with quotations, order entry, credit card orders, setting up new customers, drop shipments, on line invoicing, and other aspects of the parts business
- Perform all functions necessary for proper processing of customer orders and quotations through the use of the internet, order entry system, using machine manuals, and PC software
- Handle stress in a fast paced environment and be able to exercise independent judgment, with minimal supervision in decision making
- Assist Accounts Payable/Receivables in basic accounting functions, such as processing credits for part returns, providing proof of delivery to ensure proper payment of invoices, receiving PO’s so vendors can be paid
- Provide backup support for the customer service website by responding to or forwarding the customer inquiries
- Provide web invoicing support for parts orders per customer requirements
- Some travel for training required
- Post High School training in business or related field
- 2 years of customer service experience in a technical or sales environment
- Order entry experience desired
- Strong desire to provide quality service with a team approach to achieve customer satisfaction
- Working knowledge of PC based software
- Ability to prioritize multiple tasks in a fast-paced environment
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Senior Customer Order Administrator Resume Examples & Samples
- Demonstrates ability to use tools, systems, procedures and processes required to create SAP sales orders
- Under minimal supervision, monitors order execution by consulting with appropriate internal counterparts to ensure sales goals are achieved
- Must have US Citizenship or Permanent Residence
- Must be able to work over-time, as required
- Experience performing V look ups and creating macros
37
Order Administrator Years Resume Examples & Samples
- Document customer satisfaction feedback in CRM, following-up as appropriate
- Redirecting customer support requests to the correct owner as appropriate, incl. Rapid Response
- Adhering to local and international Emerson Trade Compliance and Quality Management procedures, as well as the Emerson Ethics policy, with respect to all business activities
- Other responsibilities as required
- Communicates with: Engineers, Buyers, Sales Representatives, Users, Customer Order Administrators
- Perfect Execution Coordinators regarding process improvements
- Operations colleagues regarding lead-times, order status, date and backlog management
38
Sales Order Administrator Resume Examples & Samples
- Order management (customer service related) experience of 2-4 years required
- Diploma in Business Management preferred
- Must be professional and dependable, able to deal with both internal and external customers, very detail oriented data entry, proven ability to troubleshoot to resolution
- Ability to work with Oracle CRM system preferred
- Knowledge of Microsoft Office, with strong Excel skills required
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Order Administrator With German Resume Examples & Samples
- Conducting all business activities and all communication in a professional manner at all times
- Ensuring purchase orders are commercially complete/ accurate before processing for order entry
- Adhering to Emerson’s commitment to Environment, Health & Safety as a core business value
40
Order Administrator Resume Examples & Samples
- To demonstrate business and technical proficiency in regards to entering repair orders into the SAP System accurately and efficiently
- To maintain focus on the customer by fulfilling and satisfying all customer requirements in a timely, professional and polite manner
- To communicate effectively either via phone or email and to follow up with customers to be sure their inquiries are handled in a professional, timely and polite manner
- Understand the process of determining customer status, pricing and discounts
- To have the knowledge and ability to interpret, and explain the policies and procedures of Invensys Eurotherm’s repair order administrator function
- To follow assigned processes and deliver results
- To communicate directly with Sales Partners to aid in the processing of orders, and assist with issues or transactional problems
- To escalate complex customer issues as necessary
- Edit all orders for accuracy and make corrections as necessary
- Distribute processed orders appropriately for scanning
- To serve as back up to the Telephone Operator, Pre-Sales; Order Verification, and Order Management as necessary
- Working knowledge of SAP based software (preferred)
- Working knowledge of windows based software such as Microsoft Office, especially Outlook and Word
- Requires excellent verbal and communication skills, with the ability to quickly, efficiently and calmly handle a high volume of customer interactions by telephone, or email
- Requires the ability to calmly interact with customers in an effective, timely manner
- Must be able to function in a fast paced environment
- Must be able to handle multiple activities at one time
- Must pay attention to details
- Must display the ability to solve routine problems
- Ability to lift and move 25 lbs
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Senior Manager Order Administrator Manager Resume Examples & Samples
- Design HDS storage solutions in accordance to the technical design guide in the MCS program
- Proven experience building and leading high performance technical infrastructure teams
- Supervise opening and closing of the Requests at the appropriate time
- Must be service oriented focus is Managed Cloud Service (MCS)
- Good understanding of the concepts, technologies, cost management and benefits of the Cloud Infrastructure Capacity & Configuration
- Strong knowledge of Service & Change Management principles (ITIL Framework)
- Effective decision-making skills, even under pressure and while lacking all of the desired information detail
- Work requires willingness to work a flexible schedule and willingness to travel
- Excellent customer and employee relationships - must be able to interact successfully with customers, vendors, and employees at all levels in the organisation
- Communications: Must be an excellent communicator. Must have excellent skills with English (additional languages preferred), and be able to explain complex technical concepts in a clear and concise manner
- Good human relation to interact with clients and team members
- Ability to assess, manage and find solutions complex situations balancing HDS and the customer needs
- Proficient in MS Office tools, particularly Excel
- Some level of understanding of storage technology including SAN and NAS
