Order Taker Resume Samples
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Order Taker Resume Samples
The Guide To Resume Tailoring
Guide the recruiter to the conclusion that you are the best candidate for the order taker job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.
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SC
S Crooks
Saul
Crooks
47712 Dicki Rapids
Philadelphia
PA
+1 (555) 561 0697
47712 Dicki Rapids
Philadelphia
PA
Phone
p
+1 (555) 561 0697
Experience
Experience
Chicago, IL
Order Taker
Chicago, IL
Ruecker-Beahan
Chicago, IL
Order Taker
- Assist concerned Supervisor to prepare Daily reports for equipments performance
- Enters completed work orders in to data base and follow up with field staff
- Assist guest in placing their orders, making recommendations and generally advising them
- Assists in the smooth and efficient running of the Engineering Department
- Contacts Fire Department, Security and building management personnel during emergencies
- Assist in increasing the Room Service Food & Beverage revenues by up-selling to the guest when they placed orders
- Educational Assistance
Los Angeles, CA
Order Taker / Cashier
Los Angeles, CA
Murphy-Ortiz
Los Angeles, CA
Order Taker / Cashier
- May assist with other duties as assigned
- Print reports and/or complete paperwork at the end of shift
- Follow established script to encourage up-selling
- Close checks to correct guest’s room account
- Articulate and repeat each order to the guest before hanging up. Use guest name and title
- Give guest the approximate time of delivery
- Answer the telephone within prescribed number of rings. Efficiently and professionally handle multiple incoming calls at once
present
Chicago, IL
Lost & Found Order Taker
Chicago, IL
Steuber-Feest
present
Chicago, IL
Lost & Found Order Taker
present
- Assist guests regarding menu items in an informative and helpful way
- Have full knowledge of beverage lists
- Follow all safety and sanitation policies when handling food and beverage
- Record guest orders accurately and efficiently while honoring all special requests
- Consistently offer professional, friendly and engaging service
- Follow outlet policies, procedures and service standards
- Have full knowledge of all menu items, garnishes, contents and preparation methods
Education
Education
Bachelor’s Degree in Guest
Bachelor’s Degree in Guest
Washington State University
Bachelor’s Degree in Guest
Skills
Skills
- Excellent guest service skills; ability to adhere to Company’s GuestPath Universal Service Standards
- Highly responsible & reliable
- Basic math skills; ability to accurately account for cash and inventory
- Ability to follow job procedures and supervisor instructions
- Ability to work accurately, efficiently, and courteously in a high pressure environment
- Organizational skills; detail-oriented
- Thorough knowledge of all menu items, ingredients and prices
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively with fellow colleagues as part of a team
- Excellent communication and organizational skills
6 Order Taker resume templates
Read our complete resume writing guides
1
Seasonal Online Order Taker Resume Examples & Samples
- Answer incoming calls in a professional manner
- Assist customers in making purchasing decisions and placing orders
- Answer questions using internal tools
- Meet all sales standards and metrics set by department
- Passion for helping customers
- Sales experience preferred but not required
- Able to solve problems by thinking analytically and creatively
- Love of online shopping
- Regular and reliable attendance is an essential function of this position
- Ability to alternate sitting and standing throughout an 8 hour period, and sometimes longer
- Ability to use a computer keyboard and computer screen
- Ability to use a telephone headset and telephone system
- Ability to handle and solve all types of customer service issues via phone and/or email
2
Order Taker Resume Examples & Samples
- Reports to work at scheduled time in full uniform
- Circulates and greets all guests, presents menu, makes suggestions and answers questions regarding food, beverages and service
- Maintains high standards of friendly customer service by greeting all guests and being genuinely interested in their needs
- Takes food and beverage orders from guests on electronic machine and transmits order to pantry staff
- Requests identification from guests who appear to be under 40 years of age
- Knows portions, containers, major ingredients and prices for all items
- Totals guest’s bills, accepts payment and makes accurate change. Closes sale with “Thank You” or “Enjoy the Game”
- Acquaints guests with items for sale and uses suggestive selling techniques
- Responds to additional requests. Suggests additional food or beverage items
- Presents a cooperative work attitude and cheerfully accepts job responsibilities
- Prior experience as a server helpful but not necessary. On-the-job training is provided
- Must attend the DNC Alcohol Refresher Course
- Must obtain Food Handling certification every two (2) years
- Thorough knowledge of all menu items, ingredients and prices
- Accurately total customer checks, handle cash and make correct change
- Excellent guest service skills; ability to adhere to Company’s GuestPath Universal Service Standards
- Organizational skills; detail-oriented
- Ability to work accurately, efficiently, and courteously in a high pressure environment
- Good communication skills; ability to effectively communicate with guests, and retain and communicate menu information and service preferences
- Basic math skills; ability to accurately account for cash and inventory
3
Order Taker Resume Examples & Samples
- To consistently provide thoughtful, caring and sincere service
- To assist guests regarding menu items in an informative and helpful way
- To maintain telephone etiquette at all times
- To have full knowledge of beverage lists
- To take guest orders accurately and efficiently while honoring all special requests
- To follow outlet policies, procedures and service standards
- To have full knowledge of all menu items, garnishes, contents and preparation methods
- To follow all safety and sanitation policies when handling food and beverage
- Previous point of sale system experience an asset
- Ability to work cohesively with fellow colleagues as part of a team
4
Overnight Order Taker / Server Resume Examples & Samples
- Take the order to be delivered to guests’ rooms
- Take care of the amenities for VIP’s and Super VIP’s
- Answer the phone politely and in an efficient manner
- Check room number and last name
- Estimate the time for deliver
- Post and close checks in the computer
- Make a list of the VIP’s and Super VIP’s, and send the amenities
- Multi-lingual preferred
- Confidentiality
- Must handle different lines on the phone
5
Cashier / Order Taker Resume Examples & Samples
- Candidate must have open availability including evenings, nights, weekends, and holidays
- Must have excellent customer service skills
- Previous customer service or food and beverage experience preferred
- Previous cashiering experience preferred
6
Order Taker / Server Resume Examples & Samples
- Answering phone calls for delivery and to-go orders, as well as other calls directed to the restaurant
- Providing exemplary guest service in all interactions & following the Hyatt Service Essentials
- Maintaining accurate records and following appropriate cash-handling policies
- Setting up the restaurant delivery side station each day (bags, boxes, utensils, etc.)
- Assisting throughout the restaurant where needed
- Accurately assembling to-go and delivery orders and delivering orders
- Performing various sidework duties to ensure the efficiency of the operation
- Setting up orders in the kitchen for both to-go and in-house meals (expediting)
- Walking the property for dishes, trash, etc
- Must have flexible availability for AM and PM shifts
- Required open availability on weekends (both AM and PM shifts)
- Strong multi-tasking skills and able to handle several responsibilities at once without becoming overwhelmed
- Able to stand on your feet for long periods of time
- Can carry up to 25 lbs
7
Order Taker Resume Examples & Samples
- Provide welcoming phone greeting and follow guest ordering procedures
- Convey menu information over the phone to guests and give accurate estimate of delivery time
- Make food and beverage recommendations and apply suggestive selling techniques
- Follow procedures for announcing self at the room, entering the guest room, presenting the order and the check
- Well-spoken and well-dressed with the ability to work well with others
- Language and ability to read and write with a high degree of effectiveness in English
- Ability to perform basic math
- Ability to understand the concept of cash handling, making change and counting it back to staff. High School Education or equivalent. Prior cash register and cash handling experience preferred but will train
- Has minimum 1 yr of food and beverage experience
- Have basic food, wine and liquor knowledge
- Can multitasks and complete a variety of duties at the same time
- Has basic Computer skills to operate the P.O.S. system and Microsoft office products
8
Cashier / Order Taker Resume Examples & Samples
- Must have physical stamina to push, pull, and lift moderate amounts of weight
- Previous food & beverage experience and/or hospitality experience is preferred
- An open and flexible schedule that includes: evening, weekend and holiday availability
9
Order Taker Resume Examples & Samples
- Assist guest in placing their orders, making recommendations and generally advising them
- Learn the Room Service Menu and Beverage Lists, the daily availability items and seasonal specialties including prices
- Assist in increasing the Room Service Food & Beverage revenues by up-selling to the guest when they placed orders
- Record and process Room Service Food & Beverage revenue transactions including the preparation of the guest check and micros operation
- Experience in Room Service
- Telephone etiquette courses
- Upselling techniques
- Fluency in English is a must
- Arabic speaking is an advantage
10
Order Taker Resume Examples & Samples
- Provide and dispatch immediate actions to all guest concerns
- Ensure follow-up of action is completed with-in the quoted time
- Work with related departments to ensure efficiency in meeting guests needs
- Promotes hotel services and amenities to encourage an exceptional resort experience
- Work in a non-supervised environment and take ownership for independent decisions made in the best interest of the guest’s experience
- Able to contribute to a team environment by assisting co-workers in all departments related to the call center. And ensuring the attention to detail is recorded with each guest’s issue
- Reports to Supervisor and responsible for the trouble free operations of shift
- Operates Shift efficiently
- Immediate response to the guest complaints
- Monitors the SSM system, dispatches the complaints, follows-up and updates the complaints in the system
- Generates Variety of Diagnostic reports from system to support technical team
- Enters completed work orders in to data base and follow up with field staff
- Contacts Fire Department, Security and building management personnel during emergencies
- Respond and take necessary action to resolve various alarm reports from system
- Attend and resolve minor maintenance works related to control systems
- Assist concerned Supervisor to prepare Daily reports for equipments performance
- Undertake other duties as delegated where relevant to the position
- Comply with hotel and department policies and procedures at all times & Carry out any other duties as when assigned by the Management of the Hotel and department
- Will be responsible to provide an excellent and consistent level of service to your guest
- Assists in the smooth and efficient running of the Engineering Department
- Follow weekly / monthly duty schedule / split duty schedule and to carry out any other engineering work/ assignment and to perform duty as Task force and may be transferred to other group Hotels as Business demand
- To be available in Hotel / Colleagues Housing immediately for any emergencies such as Fire and others and act in a professional manner to protect our Guests, Staffs and preserve the Hotel Property and its system. Follow Hotel Crises plan
- Follow up Company and department safety and security policies and procedures to ensure a clean, safe, and secure environment. Attend all departmental trainings and other training program
- Report work related maintenance problem, safety related issue, accidents, or other injuries immediately upon occurrence to Shift Engineer or other senior staffs
- Ensure uniform, nametags and personal appearances are clean, hygienic, professional and compliance with Hotel policies and procedures
- Minimum three (3) years experience with the similar position in a five star Hotels or similar organization
- Required High School Certificate
11
Order Taker Resume Examples & Samples
- 6 months previous food and beverage experience
- Ability to sit, stand, walk for long periods of time
- Physical stamina to push, push and lift a moderate amount of weight
- Availability to work 4PM -12am including weekends and holidays
- Must be able to obtain a food handlers certificate within 30 days of employment
- Must be able to obtain a basset certificate within 4 months of employment
12
Engineering Order Taker Resume Examples & Samples
- Handle team member and guest requests by delegating to the appropriate individuals and follow up to ensure department and hotel standards are met
- Maintain the computerized Work Order System. This requires logging and recording all service requests, implementation, distribution, and closing of all Work Orders
- Responds to all emergency call which includes monitoring the alarm system
- Dispatching and directing the proper crafts to the location, notifying other departments and the alarm-company of the situation
- Coordinate and control all office traffic
- Maintain the brand's high quality standards
- Ability to remain calm and perform all essential functions during emergency situations
- Prior customer service/administrative support and engineering order taking experience required
- Grade School education
13
Order Taker / Cashier Resume Examples & Samples
- Answer the telephone within prescribed number of rings. Efficiently and professionally handle multiple incoming calls at once
- Articulate and repeat each order to the guest before hanging up. Use guest name and title
- Follow established script to encourage up-selling
- Give guest the approximate time of delivery
- Correctly enter all pertinent information of an order including special items, cooking meat instructions, no seasoning (MSG, salt), etc
- Close checks to correct guest’s room account
- Print reports and/or complete paperwork at the end of shift
- Promote teamwork and quality service through daily communication and coordination with other departments. Coordinate VIP deliveries with appropriate departments
- May assist with other duties as assigned
14
Cashier / Order Taker Resume Examples & Samples
- At least 3 years of guest service experience
- At least 2 years of experience as a reservationist or similar position
- Ability to follow directions well makes quick decisions, and keep organized while under pressure
- Ability to speak other languages
- Working knowledge of different types of tendering guest checks
- Working knowledge about food and wine and able to confidently speak on and properly sell such items
- Working knowledge about health and safety regulations
- Professional appearance & demeanor
- Basic computer skills and experience with POS systems
- Able to effectively communicate in English, in both written and oral forms
15
Cashier / Order Taker Resume Examples & Samples
- Customer Service experience strongly preferred
- Prior cashier experience preferred
- TABC and Food Handler certification required
16
Order Taker Resume Examples & Samples
- Assists in the set up of work station prior to event
- Attends to guests in a timely and professional manner
- Responsible for taking orders from guests within the seat service area
- Follows up with guest to ensure that order was received and to ascertain requests for re-orders
- Responsible for the reconciliation of sales to cash and credit card receipts
- Assists in the reorganization and clean up of work area at the close of the event
- Maintains Aramark alcohol policy
- Follow all policies and procedures according to Aramark standard operating procedures
- Must be TEAM certified or be able to obtain TEAM certification before first day of work. TEAM training is provided at location
- All candidates must be at least 18 years of Age and be able to work a flexible schedule that includes days, nights, evenings and weekends
- Dependable and timely attendance record and flexible schedule to work weekends, nights and holidays
- Ability to build relationships with guests and coworker
- Exhibit and practice the highest level of guest service skills
- Ambitious and willing to accept change, new procedures, and constructive comments
- Ability to coordinate multiple tasks, meet production/service time schedules, and adapt to necessary and unforeseen changes
- Demonstrates consistent professionalism in the execution of daily assignments
- Must be able to stand for long periods of time
17
Order Taker Resume Examples & Samples
- Refined customer service and phone etiquette
- Must be proficient in general computer knowledge, including working knowledge of POS, Excel, Power Point and word
- Previous food & beverage and hotel experience preferred
- Ability to work efficiently in a fast paced environment
- Must be able to walk long distances and stand for long periods of time
- Flexible schedule including evenings, overnights, weekends, and holidays
- Must have physical stamina to lift, push, and pull moderate amounts of weight
- California Food Handlers Certification required
18
Order Taker Resume Examples & Samples
- Health Benefits (Health & Dental Insurance)
- 401(k) Retirement Plan
- Sonesta Hotels & Other Outlets Discounts
- Employee Recognition Programs
- Newborn & Adopted Child Leave
- Life Insurance
- Long term Disability
- Employee Referral Program
- Credit Union
- Direct Deposit
19
Order Taker Resume Examples & Samples
- Arrives for shift on time and in proper uniform
- Answers In-Room Dining phone lines in a professional and friendly manner
- Takes food & beverage orders and accurately inputs the orders into the POS
- Ensures the guest’s needs are met, by communicating needs with servers and management
- Maintains excellent cash handling skills
- Balances cash bank at the end of the shift
- Assists with setting up Room Service Carts
- Assists with all functions of Continental Breakfast as directed
- Ensures that work areas are kept clean
- Maintains full knowledge of menu options to be able to offer suggestions to meet the guest’s special requests or dietary needs
- Properly use equipment, tools or systems to complete assigned tasks and complies with company safety standards
- Develop a working knowledge of any PGCB rules, regulations and Internal Controls applicable to your position
- Complete all paperwork in accordance with PGCB and approved Sands’ standards
- Read and understand the Sands Compulsive and Problem Gambling Plan with regards to how to conduct business in this position and specifically the regulations prohibiting service to minors and/or intoxicated persons
- Provide superior customer service to all internal and external customers in compliance with the Sands’ Standards of Steel customer service standards
- Adhere to and complies with both departmental and overall property policies and procedures
- Perform any other related duties as assigned
20
Engineering Order Taker Resume Examples & Samples
- Carry out daily administrative activities of the Engineering office while adhering to Hilton Standards, policies and Procedures
- Provide secretarial support to the Engineering team
- Ensure all communications, particularly relating to owners, guests and the corporate office are handled promptly and professionally
- Receive and distribute mail
- Ensure outgoing mail is dispatched in a timely manner
- Provide minutes to Engineering Team Meetings and compile management reports in a timely and accurate manner if necessary
- Maintain adequate supplies of office stationary
- Identify and build internal and external relationships
- Carry out all filing
- Comply with all key security mandates
- Report any maintenance issues or hazards
- Maintain own work area in a clean, tidy and good manner
- Report defective materials and equipment
- Assist with special projects related to the Engineering Office
- Perform other tasks as assigned by management
- Excellent administration and IT skills
- Committed to delivering a high level of customer service, both internally and externally
- Previous Engineering office Coordinator experience in a fast paced environment
21
Order Taker Resume Examples & Samples
- At least 3 years of previous guest service experience
- At least 2 years of previous experience as a preservationist or similar position
- Ability to follow directions and makes decisions, and keep organized while under pressure
- Working knowledge of food and wine with the ability to confidently speak on and properly sell such items
- Working knowledge of health and safety regulations
- Working knowledge of computer skills and experience with POS systems
- Basic math skills and the ability to use a calculator
22
Order Taker / Cashier Resume Examples & Samples
- Proficient in basic computer skills, Microsoft Word, & Microsoft Excel
- Ability to sit for an extended period
- Must be available to work from 7/9/2017-10/20/2017
23
Lost & Found Order Taker Resume Examples & Samples
- Consistently offer professional, friendly and engaging service
- Have full knowledge of beverage lists
- Record guest orders accurately and efficiently while honoring all special requests
- Follow outlet policies, procedures and service standards
- Have full knowledge of all menu items, garnishes, contents and preparation methods
- Follow all safety and sanitation policies when handling food and beverage
- Previous Point of Sale System experience preferred
