Order Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the order job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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H Cassin

Hank

Cassin

117 Cummerata Fields

Chicago

+1 (555) 376 8212

117 Cummerata Fields

Chicago

Phone

p +1 (555) 376 8212

Experience Experience

Houston, TX

Order

Houston, TX

Hegmann-Zieme

Houston, TX

Order

Share best practise between customer service advisors and other CC teams to ensure continous quality and create possibilities for improvement
Provide customer and branch analytical support for OTC Collectors, Manager and Shared Services Director
Create a culture of continuous improvement
Constructively challenges ways of working
Implement visual management and MOS plans
Execute strategy for the team in alignment with the Regional strategy
Manage a team of customer service executives and credit controllers

Chicago, IL

Order Operations Specialist

Chicago, IL

Trantow-Jaskolski

Chicago, IL

Order Operations Specialist

Works closely with Sales to ensure correct documents are provided at time of sale
Perform ad-hoc duties as assigned by line management
Comfort working with multiple teams and colleagues from various management levels
Take initiative and identify areas of improvement in quote-to-cash processes to accelerate sales support, order processing and general efficiency
Willingness to work on a flexible schedule, according to activity volume
Support management and team when necessary with any ad-hoc duties
Analyzes data within Excel and assists with special projects

present

Houston, TX

Team Leader Order Management

Houston, TX

Veum Inc

present

Houston, TX

Team Leader Order Management

present

Identify and execute agreed upon opportunities to improve overall call centre efficiency and processes based on inbound query management
Assist to develop the department's strategy, structures, and KPI's, and cascade them to the team
Prepare management summaries to present to the Customer Call Centre Manager
Participate in regular open forum discussions with the customer facing teams by providing insight into customer behavior and highlighting anomalies
Propose Solutions for improvement and automation in the Order to cash processes
Facilitate the setting of team objectives and track their respective teams performance against these
Monitor and Manage attendance (absenteeism) within their team

Education Education

Bachelor’s Degree in Economics

Northern Illinois University

Bachelor’s Degree in Economics

Skills Skills

Excellent knowledge of OtC processes, including end-to-end OtC concepts and processes
Knowledge of sales systems
Experienced and able to manage and steer processes, outsourcing partners and resolve complex problems
10+ years of experience in any combination of the following functional areas: Sales/Order Operations, Accounting, Finance, Information Technology, and Process Excellence
Excellent communication skills – especially in English
Ability to effectively collaborate with business partners across teams
Leadership skills in virtual teams and willingness to coach and develop talented people and able to build relationships between teams
Leadership skills, able to work in teams, communication skills (written and spoken), interpersonal skills
Available to work in an international environment, high level of English
Excellent stakeholder management skills

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O&t-equities Smart Order Routing SOR Developer Resume Examples & Samples

5+ years C++
Experience in Linux OS System Programming
Detailed understanding and practical experience with Object-Oriented Programming
Solid unit test experience
Solid understanding of multithreading and real-time software architectures
Problem solving aptitude and positive attitude with determination to deliver a quality product
Equities experience preferred
Be self-motivated and possesses excellent communication skills

Foreign Exchange Order Generator Resume Examples & Samples

Have excellent attention to detail and high standards of accuracy, in additional to experience in process enhancement following through to implementation
Have strong MS Excel skills and a good understanding of FX
Be an excellent administrator with strong project management skills / operations experience
Be self-motivated and flexible (7.30 am starts are required) and Be confident, and have experience dealing with investment professionals
Have excellent problem solving and administrative skills as well as being numerate and articulate

Consent Order Default Servicing Specialist Resume Examples & Samples

The position operates independently and within a team environment and must exercise independent judgment and decision making. Occasional travel may be required
Minimum of six years proven and progressive mortgage default servicing experience or equivalent
Bachelor's degree in business, or a related field or equivalent experience
Strong interpersonal, communication, problem-solving, decision-making and analytical skills
Sound knowledge of regulatory compliance, mortgage servicing and collateral policies

Purchase Order Operations Representative Resume Examples & Samples

Achieves customer satisfaction through timely purchase order processing, catalog management and performing other buying channel activities
Conduct reviews on assigned Catalog(s) with preferred suppliers i.e. check for accurate pricing and appropriate equipment material coding
Process, Review and Release approved purchase orders to suppliers across various technology and non-technology commodities
Meets deadlines while ensuring accuracy and high quality output through continuous compliance to Procurement policies and procedures
Meets department standards for productivity as measured by metrics
Work with Procurement staff, Accounts Payable staff, internal business units, and vendors to expedite deliveries, reconcile goods receipt related issues and handle purchase order change requests
Strong focus on customer service and meeting the needs of internal and external clients
1- 5 years' experience relevant to Procurement Operations
Prior scanning and contract indexing experience a plus
Strong knowledge of Microsoft Excel, Word and Power Point

Order Review Specialist Resume Examples & Samples

Take responsibility for day-to-day management of all Order Review Queues ensuring service levels are met, and all orders are processed within the expected time frame for each queue
Review orders and identify fraudulent activities
Identify and assess key risk factors
Partner with the Finance Department to manage charge backs
Report weekly and monthly to upper management and colleagues on Order Review and Charge back results

Senior Purchase Order Functional Administrator Resume Examples & Samples

Support the delivery PO Optimisation initiatives for the region including the increase of total spend through Purchase Order, catalogue utilisation and other initiatives targeted to create efficiencies and improve the end-user experience
Support Procurement requirements in the P2P/Oracle system
Provide functional and technical support to internal and external partners: Respond to and resolve trouble tickets and escalations in timely manner
Support Internet Procurement setup and processing: Catalogue creation and testing; Manage catalogue updates and audit documentation
Manage B2B engagements with Vendors for e-commerce using XML, EDI, and other protocols for Catalogue deployments and PO transmission
Provide training to peers and business partners on existing and planned IP/PO functionality
Represent IP/PO functionality in Business Integrations and enhancements
Take ownership of end to end delivery of specific EMEA Procurement Operations Initiatives. Demonstrate appropriate judgment on escalation
Challenge thinking and current processes, identify reengineering opportunities and develop ideas into projects
Develop and maintain relationships with key stakeholders including Accounts Payable, Sourcing and in country business owners to facilitate project delivery and minimize impact of change
Act as a subject matter expert in the Procurement Operations / Transactional Procurement space and promote best
Act with urgency, courage and conviction
Collaborate - be a team
Leadership – it begins with you
Experience in Oracle is an advantage
Competent in working in multi-disciplinary teams
Exposure to working in an international context
Strong analytics and reporting knowledge
Highly numerate with well-developed analytical skills
Proven ability to work independently and in a multi-tasking environment
Must be flexible, manage and follow up on programs and initiatives
Fluent written and spoken English, other languages a plus
Excellent communication, time management and interpersonal skills
Strong PC skills, including proficiency in Microsoft Office
Bachelor's degree from an accredited College or University, or equivalent experience

Equities Order Generator Resume Examples & Samples

Monitor/maintain market exposure and cash levels in US equity trading portfolios
Run and sign-off Longview Order Generation on US equity trading portfolios – both model changes and rebalancing (across the board trade) required as a result of portfolio flows, including
Monitoring of portfolio investment restrictions
Creating customized trading models, as required
Monitoring/maintaining market exposure via futures contracts or ETFs
Complete equity futures tickets
Coordinate and process Daily Variation Margin on portfolios utilizing futures
Review equity portfolio versus model on a periodic basis, based on portfolio specific risk
Monitor equity templates, SIRS database and portfolio investment restrictions
Manage new names added to equity models and required substitutions, in conjunction with equity analysts
Interface with US Equity traders
Populate and maintain investment restrictions and other account details in Longview
Assist in the interpretation of investment guidelines for the purpose of database population of investment restrictions and compliance checking
Perform daily cash reconciliation, as work load permits (Short term)
LI-CD1

Temporary Order Book Fulfillment Coordinator Resume Examples & Samples

Support on day-to-day activities to ensure on time execution of customer deliveries
Support import team to achieve on time stock availability
Ensure order book invoicing is done on time with respect to guideline
Release delivery notes to the warehouse on agreed timelines
Coordinate with the warehouse on picking notes & deliveries and escalate issues whenever necessary
Maintain the order book to reflect the latest range and master data changes
High level of attention to details and ability to work under pressure
Competent user in Microsoft Office applications. MS – Excel (intermediate)
High School Diploma from an accredited college or university degree

Trading Solutions Order Execution Senior Software Developer Resume Examples & Samples

2+ years of professional experience with C++
Proficient with relational databases and SQL
Strong and extensive knowledge of Object oriented design, data-structures and multi threading
Strong Communication skills
Desire and ability to share ideas and be a great team player

Experienced Software Developer Electronic Order Routing Team Resume Examples & Samples

A minimum of 2 years of solid C/C++/UNIX experience
Strong data structure, multi threading, database (comdb2, db2), IPC and socket programming skills
Knowledge of FIX protocol is a plus

R&D Order History Resume Examples & Samples

Software development in C/C++
Experience with working with large sets of data, preferably with distributed storage, distributed processing and NoSQL
Experience with Java is a plus
Experience with multi-threading programming is preferred (C++/Java)
Passion for design, problem solving and hands-on development

O&t-smart Order Router Developer Resume Examples & Samples

3-6 years C++ experience with STL/Boost/Protocol Buffer
Hands on experince on KDB, 29West and FIX protocol
Hands on Experience in KDB, FIX Protocol
SOR development experience for Japan Market is a must
Detailed understanding and practical experience with Object Oriented programming
Solid understanding of multi-threading and real-time software architectures

Order Routing Application Developer Resume Examples & Samples

2+ years of solid C/C++/UNIX/Javascript experience
Strong data structure and relational database (SQL)
Experience in writing service-oriented architecture
Experience with socket and multi-threading is preferred
Experience in building mission critical real-time systems is a plus

Order Book Fulfilment Coordinator Resume Examples & Samples

Master Data maintenance: pricing updates- drops- cancellations and order cleanse
SO PO Reservation: Delivery Plans Creation through Intercompany process & Follow Up Order confirmation
PN Creation: Manage efficiently the product’s delivery from picking note issuance till delivery to the sales channels. Invoicing- Delivery Instruction to warehouse
Coordination with the DC: Alignment with warehousing specialist for Delivery plan confirmation
Alignment with sales and marketing for product availability and Theme campaign management
Contact wholesale customers for deliveries, invoice deliveries in the system and make sure to handover soft and hardcopies to customers
Follow up transfer between stores and process in the system
University/ Bachelor’s degree in business or relating focus
Outlook:Good
Word: Good
Excel: Advanced
Arabic: Advanced

Purchase Order Operations Specialist Resume Examples & Samples

Performs system-based processing to ensures purchase orders are issued in accordance with Citi's Procurement policy buying requirements
Facilitates the creation of purchase orders, entering correct financial/accounting and management information
Performs modification, cancelation and/or closure of purchase orders as appropriate when purchases are complete
Performs decision-making on rejection of transactions for non-adherence to Policy and documentation requirements, therefore deferring processing until the appropriate level of compliance or regularization is obtained
Operational experience in a shared financial services environment
Excellent written & verbal communication skills in the Chinese (Mandarin) and Japanese languages
Good problem-solving skills; is able to grasp complex issues and provide solutions

Sme Purchase Order / E Catalog Services Resume Examples & Samples

Experience in operational process management
Procurement experience with an emphasis on indirect or business services procurement
Solid data analysis skills and ability to work with complex data and information
Strong project management skills
General cost or business unit expertise with demonstrated skills in business partnership
Desktop / PC proficiency including Microsoft Office Suite, specifically: Word, Excel, PowerPoint
Business fluent in English, Russian is an advantage
Strong interpersonal skills to include: oral and written communication skills, ability to communicate effectively with team members and stakeholders
Ability to work within a dynamic team and evolving climate
Able to use creative problem solving skills to address procurement issues
Able to drive change with minimum supervision
Ability to perform under pressure in a highly demanding environment

Order Generator Resume Examples & Samples

Organizes customer orders within the host computer system by Allocation of Inventory, Payment Processing and Pick Batching
Receives information by computer terminal, and prints invoices containing recipient's address, product identification information, and credit considerations
Bridges Orders (Picktickets) from the host system into the Warehouse Management System verifying that all Host Picktickets bridged properly to WMS
Monitors up to 8 printers while printing collates, clears printer problems and insures that printer has adequate paper as well as the quality of the collates being printed are human and barcode readable
Insures that printers are operating correctly with the standards of Company Collates and shipping labels. Replaces Toners/Fusers/Rollers/Ribbons as needed. Clean Printers weekly. Maintain daily log of printer issues or changes to printers
Sorts printed collates by Task Id/Pack Wave based on the methods of picking/slotting
Runs daily reports to correct problem Skus/Address prior to Waving Picktickets in WMS
Runs daily access reports to ensure timely shipping of daily orders
Prints zone picking labels that are used by pickers for picking of multiple order invoices
May assist in picking, packing and restocking shelves or work within the international mail areas as required
Insures that information included in orders is complete and accurate at all times
Creates manual pick tickets
Performs data entry duties for various projects using the computer while ensuring timeliness and accuracy of data entry

Order Control Specialist Mapping Coordinator Resume Examples & Samples

Familiar with WMS
Available to work overtime and weekends as needed
Must be able to read, write and speak basic English
Ability to stand/sit/walk during required shift
Ability to lift/carry/push/pull 30+ lbs
Walkie Rider/Pallet Jack certification will be required

Manager Order Fullfilment Resume Examples & Samples

Monitor & report Order Book status & compliance at customer level
Track Monthly Sales Target achievement
Track & monitor dept. KPI's
Alignment with Financial Controlling and Customer Service in order to steer month end target achievement
Management of key interface to Customer Service organization and streamlining of communication process with customer service team
Day-to-day management including cost center budget responsibility of team
Ensuring of OTIF execution of customer deliveries against commercial requirements and commercial prioritization
Participation in cross-functional meetings
Upon request participation in Market projects with the goal to represent the order book management requirements
To manage Sales Order Entry processes are delivered according to the calendar and correspondent guidelines
Manage and communicate sales order discrepancies against reservations
Execute order reservations and identify products availability issues
Ensure that the Order Book is updated, following established processes, guidelines and tools
Lead & communicate Pre-Sales confirmation for the next season
Monitoring of Pre-Sales Performance and execute a weekly communication to the business
Monitor & control Order Fulfillment Rate
Development, identify gaps & develop solutions with other functions in order to increase sales
Lead 100 percent meetings: prepare/distribute necessary documents, prior to meetings and follow up actions afterwards
Plans and review key job responsibilities, competency development, measures and follow-up activities of subordinates
To evaluate Individual & Team performance based on work plans and targets aligned Offer continuous performance feedback
Build OB Organization Capability. Responsible for OB employee’s development and training
Define and assign work plans based on Department targets and guidelines
To develop a dept. monthly report to the Operations Director
Ensure the invoicing process for direct/drop shipment is executed on time
Lead SMAL monthly meetings with marketing in order to give visibility and define priorities in key concepts for the business
Be responsible for the Trade Terms setting and proper discount input in sales orders in AdiRace according to commercial and financial review
Participate in monthly meetings with demand and purchasing to obtain final buy plan review
Share weekly OB projections for the year as basis for the SAM Meeting with finance, commercial and customer service leaders
Provide monthly visibility of the OB Open to enable the Product Plan figures and also keep track on the OB that available by the end of year
Contribute with visibility on the stock reserved on past CRD’s in order to build plans in conjunction with commercial and planning leaders for the Stock Meeting with first line management
Excellent knowledge of overall supply chain mechanics
Ability to challenge the way in which things are done
Fluent in English (written and oral); excellent communication skills
Team Player
University degree Engineering, Finance, Business Administration, Logistic, Finance, Supply Chain
4-6 years of work experience, preferably in Supply Chain Management
Minimum 3 years’ experience managing people

Order Book Specialist Resume Examples & Samples

Act in the analysis of OB focused on identifying opportunities within the existing process
Strong analytical capacity
Fluent in English and Portuguese (oral and in writing)
Good interpersonal and communication skills to interact in different layers of the organization
Knowledge of process implementation as a plus

Order Review Agent Resume Examples & Samples

Review orders with the goal to identify fraudulent activity
Liaise with other departments to help our merchant base lower online fraud levels
Strong organization and time management skills
Strong telephone and customer service skills
Must be a quick learner, willing to learn new processes and procedures
Relevant general office experience
Ability to function effectively in a fast-paced, ever changing work environment with multiple priorities
Bi-Lingual candidates only

Order Book Fulfilment Manager Resume Examples & Samples

Accountable for accurate and timely inbound product flow management of adidas, Reebok and Taylor Made brands from factories until stocks are booked
Communicating effectively regarding the seasonal time-line and ensuring a timely and accurate placement of purchase orders as per GTM dates including the ongoing maintenance of all POs
Master data creation and system updates, Purchase Price and purchase order creation
Ensure accurate download and checking on DXB Invoices against Purchase Order
Cost Control- Communicate & negotiate all quotations with the shipping, clearing & forwarding agents to ensure best service at preferential rates
Freight In- Transport
Customs Clearance - Prepare with full diligence all Related documentation for Inbound and Outbound shipments. (Packing Lists- Translate docs) to ensure accurate payment of customs duties
Coaching and managing of Order book fulfillment team
Preparing Internal and External reports
Coordinating contracts and preparing related documents
Strong communications skills : written , oral and presentation
To be organized and identify priorities
Leadership skills: ability to lead team
Analytical skills : ability to analyze data to improve KPI’s
Goal achiever
Respect deadline
BA in business administration or related fields
Minimum of 5 year experience in supply chain, logistics, operations or customer service
Sports related subject or relevant industry experience
Outlook : Advanced
Word: Advanced
Power point: Basic
Software tools: Basic

Order Book Specialist Rbk Resume Examples & Samples

Ensure the OTIF execution identifying GAPs and creating action plans to minimize impact on customers
Monitor and analyze key performance indicators / performance area, as well as ensure that they are submitted within the deadlines
Support sales channels and Customer Services team
Responsibility for allocation of sales orders in correct and agreed sequence. Follow up of all decisions and activities for this process
MS Office (Excel (advanced); Outlook; Word; Powerpoint); Access as a plus
Demonstration of initiative and focus on results
Relevant work experience in planning, supply chain and/ or sourcing

Order Managemnt With Languages Resume Examples & Samples

French and Dutch and French Spanish account management or order management
Act as direct point of contact for national and international clients
Responsible for dealing with clients' needs through entire order management process
Candidate must be either fluent or native French or Dutch and Spanish and English speaker
Candidates MUST have at least 3-5 years' experience in a similar role as Order Management Re3presentative or Account Management

Junior Manager Order Fulfilment Resume Examples & Samples

Act as central communication hub for all PUMA sales subsidiaries on inquiries and issues related to shipment and schedules
Handle claims for issues such as cargo damages, missing and product claims
Follow up with subsidiaries on payments to factories
Coordinate shipping issues with forwarders
College graduates in Business, Supply Chain or Logistics
A minimum of 2 years experience working in Customer Service sector, export company or shipping/logistics company related to fashion/footwear
Excellent command in verbal and written English
Proactive attitude, persuasive and analytical
Good computer skills in Excel

Bulk Order Client Coordinator Resume Examples & Samples

Gather all required information and documentation necessary to process the order. Advise clients on any regulatory requirements applicable to their order type
Research client to ensure they are a legitimate organization that qualifies for placing orders under this program
Research market pricing to ensure non-competitive agreements with Garmin dealers are not negatively impacted
Prepare cost analysis report for each request for quote (RFQ)
Advise management of any anomalies in market pricing that may affect the outcome of the order
Process RFQ response documentation in accordance with program guidelines and acquire appropriate approval
Ensure RFQ’s are processed in a timely, efficient and error free manner
Maintain database of bulk order clients’ open, booked and closed accounts. Prepare status report on a bi-weekly basis and present to management
Actively seek new opportunities to increase bulk order revenue
Actively work with Garmin’s International Trade Compliance team to ensure all shipments conform with appropriate international and domestic laws
Assist customers with Customs Clearance and/or freight issues
Facilitate any customer training requirements
Systemically set up new product as required to fulfill orders
Process sales in respective POS system(s)
Coordinate shipment of goods through appropriate facility. Follow-up to ensure shipments meet the customer’s terms and conditions
Follow up on miss-shipped orders and damaged orders and complete shipping discrepancy form. Work with Olathe Operations Department to rectify any issues
Ensure customer complies with Garmin’s payment terms
Manage purchase order process and collect funds within the quote’s terms and conditions
Report to [GM/ASM] any and all out-of-line conditions affecting client relationships
Maintain and consistently update okay to quote (OTQ) and do not quote (DNQ) spreadsheets and communicate updates to management and back-up staff
Identify and recommend improvements affecting the program’s productivity, client experience and profitability
Demonstrated strong math and analytical skills
Must be self motivated and energetic
Demonstrated strong and effective verbal, written and interpersonal communication skills
Must be detail-oriented and have the ability to work proactively and effectively with minimal supervision
Superior organizational and analytical skills with keen attention to detail and quality
Demonstrated proficiency using Microsoft Office Suite

Order Control Clerk, Disney Vacation Club Resume Examples & Samples

Order Control Clerks hold a wide range of responsibilities which include: ordering and maintaining sales collateral inventory
Manage and distribute sales collateral onboard the Disney Cruise Line ships and place orders for all supplies needed to support the sales operations on sailings
Ordering supplies from DC-5
Unloading pallets delivered from warehouse and shipping companies
Distributing the shipments to DVC offices on the various Disney Cruise line ships
Demonstrated computer proficiency in a Windows Environment, excel and web-based systems
Ability to lift and pull shipments up to 60 pounds
Proven familiarity with Disney Vacation Club product
Demonstrated strong partnering skills, communication

Campaign / RED Order Team Leader Resume Examples & Samples

Bachelor’s Degree in Business required
Supply Chain or Inventory Planning experience
Experienced in the delivery of performance related feedback
Complex data analysis and interpretation
Ability to develop executive summaries/presentations
Ability to make quick decisions based on data
Integration and facilitation (join people, processes and systems)
Problem solving skills are critical
Customer focus, sense of urgency
Communication, verbal and written

Supervisor of Order Planning Resume Examples & Samples

Direct responsibility to gather daily orders and distribute/assign to order support team
Responsible for timely bulk picking instructions, or bulk movement system reports
Collaborate with supervisor of inventory control on picking order priorities
Provide analysis and reporting when required
Work with cross functional teams to insure proper information is available; picking status, inventory levels, and customer order status
Assist with maintaining warehouse notes as it relates to order support
Collaborate with supervisor of inventory control on daily order inventory availability, report any known issues
Collaborate with assistant manager of Planning & Special Handling on order priorities
Monthly Team Meetings with order support
Establish team goals with assistant manager
Progressive counseling of team when required
Write and administer annual reviews
Eliminate waste in order support processes
Ensures proper equipment is used
Maintaining good housekeeping, 5S, and lean initiatives
Collaborates with team to provide safety improvement ideas and leading KPIs
Establish KPIs and monitor team performance

Order Mgmt / Provisioning Expert Resume Examples & Samples

Must have 8+ years of work experience in managing Level 2 support model for telecom service provider
Good knowledge on Telecom process (Activation, Provisioning, Mediation, Billing and Charging and Middle Ware)
Design experience in telecom Billing & Provisioning
Exposure to Customer Care System for telecom service provider (preferably SAP)
Good knowledge and experience on Business Continuity strategy & planning in telecom
Experience in Estimates, work planning , prioritization & triage
Exposure to any of leading telecomm billing solution (Ericsson or Amdocs or ORACLE)
Exposure to TIBCO Middleware (Business Works, EMS, Admin), Oracle PL/SQL, SQL Server, Basic Knowledge XML, BSCS capabilities and SAP
Ability to understand business process flows and underlying technologies and systems
Knowledge on ITIL framework or equivalent
Work Management (Triage, prioritization)
Good Presentation Skills

Foreign Exchange Order Generation & Management Resume Examples & Samples

Providing support to the head of the team
Accurate generation and authorisation of FX tickets for all (800+) FX accounts
Involvement in new client take on, client terminations and mandate changes as necessary
Keeping up to date with custodian, regulatory, and market changes. Driving forward enhancements to processes as needed
Contributing to FX related project work and taking responsibility as appropriate. Liaising with FX counterparties

Open Order Superintendent Resume Examples & Samples

Managing an operating budget
Supporting the sale of equipment upgrade opportunities and
Candidates must be strong proponents of standard installation processes and solid EH&S programs

Order Book Fulfillment Coordinator Resume Examples & Samples

Take the responsibility to coordinate daily delivery arrangements for Retail stores and TMAG business
Contribute and pro-actively process all order book requests on the centralized mail-box
Support on day-to-day inbound operations to receive shipments in the warehouse on time
Support order book invoicing with respect to guideline & perform regular checks
MS Office (Excel/Access; Outlook; Word; Powerpoint)
>1 years of experience working in a supply chain environment, preferably in apparel/fashion/shoes industry

Order Mgmt / Provisioning Expert Resume Examples & Samples

Identify and provide bulk fixes / resolutions for large quantity of orders failing Communicate and assist development teams in critical production fixes
Analyze total rejects and the impact on the revenue Defect Management - Report, analyze and answer defects
Coordination with Datacenter team for resolution of Database, system or network issues
Coordination with Incident/Problem management team during severity/issues. RCA documentation and submission to client
Support for the QA team in order to minimize developers time spent on defects related to design/ execution issues
LI-VR1

Coordinator, Purchase Order Resume Examples & Samples

Data Entry, maintaining, and tracking of purchase orders for projects
Act as liaison between US/EU/Asia finance and accounts payable teams for inquiries and trouble-shooting for purchase orders, invoice reconciliation, fed ex budget allocations, and expediting/monitoring payments
Manage vendor relations and expectations
Manage vendor set ups in all purchasing systems by collecting data compliance documents and complying with auditing requirements for vendor setup in all purchasing systems
Additional administrative and operational tasks as assigned

Manager, Order Control Resume Examples & Samples

Monitoring of global work share individuals to ensure timely resolution of deliverables
Develop and maintain robust delivery processes to gather, verify, and improve delivery commitments to customers
SharePoint Tool Administrator
SAP Super User and Dematic Subject Matter Expert (SME)
Track and drive to closure critical BOM releases, provide recovery plans, monitor daily deliveries, investigate missed delivery commitments and conduct business reviews with UPS
Generate performance reports to monitor supplier health
Manage all aspects of supplier relationships including delivery, quality, cost and inventory performance
Lead the daily use of our ACE operating system through active tool usage
Drive supplier gold through improvement activities and supplier program reviews

Purchase Order Assistant Resume Examples & Samples

L&H smooth operations of responsible ranges - aChina Customized L&H database maintained based on PRC regulation - 100% accuracy and on time
Coordinate to solve the label/hangtag issues with related functions in a timely manner so as to eliminate/minimize the impact to business
Follow up the issue root cause, record the label/hangtag issue details for claim
Basic knowledge and background of purchasing and operating and sourcing
University degree or college equivalent
Fluent English & Mandarin
Minimum of 2 years’ experience in the logistic/operation/sourcing department in a global consumer goods brand

Order Control Administrator Resume Examples & Samples

Must be able to read, write and speak English
Excellent computer skills; proficient in Microsoft Office
Ability to multi-task with high organizational skills
Knowledge of WMS
Able to work weekends and overtime as needed
2+ years college preferred

Assoc, Ad Order Resume Examples & Samples

Contribute to Order Entry team targets for accuracy and completeness. Specific targets for number of orders checked will be clearly communicated
Assist in the mentoring and training of fellow employee’s
Cooperate in accomplishing all division goals as directed by Manager
Duties include, but are not limited to the following list and the employee may be ask to perform other duties as needed to meet company objectives
Requires order entry/billing experience. Exhibits excellent communication skills and computer literacy

Voice Work Order Mgt Coordinator Resume Examples & Samples

Customer facing, account ownership model
Works ALL ETS functions including National Provisioning Systems and Manual Order Entry
Obtains, submits and manages CSRs and LSRs
Manages Toll Free Tasks and all associated fallout
Manages Directory Listing and all associated fallout
Revenue Assurance utilizing vendor portals
Works across various applications to perform service delivery functions. Application include
Salesforce/DocuSign
Workbench/IP Control
CSG/ACSR
ETS/TPP/Symphony/NPAC
NPS/BTS/IMS/UMS
BACC/Scout/LERG
Café360/ GrandSlam/Various Knowledge Bases
Neustar/PortPS/CenturyLink IMA, Various Carrier GUI's
Demonstrated proficiency with multiple account assignments, activities and time management
The above information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications
Provides pre-setup work to ensure all services are qualified to be installed and ensures FOC/TPV is set up for all lines of business in order to meet the original time frame commitments made to the customer
Runs updates and reports to identify and communicate ongoing problems with key personnel to guarantee customer installation. Troubleshoots to avoid truck rolls, if possible
Provides coaching documentation to cross-functional areas associated with work order non-compliance and customer impacting order fulfillment
Works across various applications to perform service delivery, error resolution, or performs manual work activities to resolve technical and procedural issues
Coordinates pre-setup activities with the customer, including appointment reminders and reviews of services to be installed, as needed
Creates or cancels work orders in the appropriate billing systems
Represents Comcast in a positive, professional manner, working to exceed customer expectations while minimizing the need for further escalation

Analyst, Order Mgmt Resume Examples & Samples

Process orders expediently and accurately including, but not limited to
Re-determination of Value Added Services
Resolution and re-determination of price variances
Correct incomplete orders in order file
Daily review, analysis and release of order blocks
Analyze Merchandisability of orders/management of inventory constraints
Process customer/Sales Team order maintenance requests in accordance with Order Management policies and procedures
Daily proactive order management conducted utilizing the tools available outlined in Proactive Order Management requirements
Expectation - never have an order cancel without knowing why
Inform Sales Team regarding potential issues or risks with meeting customers’ requests (quantities, type, and/or timing)
Alert Leadership to potential order management issues or risks (i.e. potential missed ship dates, non-compliance disputes, critical situations that erode relationship with customer/Sales Team)
Ongoing enhancement of Order Management skills and industry best practices which are shared throughout the organization
Ensure new customer locations are set up by communicating to Customer Master Data Team and verifying completion
Non-compliance disputes investigation, validation and responsibility assignment
Expectation – to meet the 10-day required processing window
Ad-hoc report writing for analysis of orders and fill rate
Entry of manual Sales Orders to meet established service level agreement
Maintenance of material Contracts in SAP
Maintenance of materials in Market Max for non-planned accounts
In season sample orders for Sales, merchants and customers’ needs
Return processing for customers and distribution centers (product invoices but does not ship)
Serve as first tier support to Order Management Specialists and key business partners on questions regarding process, policies, and systems
Reporting — Provide ad-hoc reporting needs to Customer Order Management Leadership and key business partners as required
Business Analysis — Provide Sales Team(s) with business analysis including size selling analysis, order reconciliation, and product distribution recommendations
Evaluate and make recommendations and drive new order management processes and refinement resulting in reduced complexity and improved productivity
System testing for required applications
SME (Subject Matter Expert): Answer questions about business processes, Order Management ERP system, and related system functionality and reporting within assigned area
Communicate process or system changes to end-users as requested by key stakeholders as approved by Customer Order Management leadership
Business processes are effectively shared between users and key business partners
Delivery of training to new employees and continuation training to existing employees as identified or per direction of Customer Order Management leadership
Provide Allocation support and back-up for LSUS and LS Canada
Price changes to order file per Finance approval for order discounts
Support and facilitate movement of orders for product migrations between distribution centers
Approval of order release based on constrained inventory analysis

Order Preparation Manager Resume Examples & Samples

Managing the Health, Safety and Well Being of a team of supervisors and warehouse operatives
Manage staffing and packaging budget for the department
Drive productivity and improvements for your department to reach the budgeted levels
Continuously work to improve operating standards to deliver an engaged workforce
Manage the pick supply chain activity; including managing order flows, processing orders and picking parcel orders in time with customer schedules
Lead, support, motivate and develop a team of warehouse operatives and administrators through 2 directly reporting supervisors
Build a close relationship with the other warehouse
Ensure accuracy in all stock movement transactions
Achieve agreed KPI’s and reporting requirements
Interface with in internal and external parties where required
Build a strong network within and outside of L’Oreal
Effective management style
Competent on Excel and KPI reporting
Potential to progress to GM

Order Fullfilment Coordinator Resume Examples & Samples

Will be the lead for all brands in managing the flow of all launches and marketing based products to arrive and ship on time
Coordination to move stock from category to category -> stock move takes place only if there is free available stock to make a stock move
Proactive stock management and optimization reviewing the stock in the stock categories and in case of free available stock move to the category where the stock is missing or needed for order processing
Contribute to the development of business improvement opportunities wherever possible
Attend and participate in any Department Meetings, Product Knowledge or Technical training sessions as required
Ability to develop internal partner relationships
Demonstrates flexibility and the willingness to adapt and learn in a multi-systems computerized work environment
Displays a sense of urgency by reacting promptly to the various deadlines associated with customers' orders so as to meet the Company’s commitments to those customers
University Degree preferred

Manager Order Fulfilment Resume Examples & Samples

Lead, coach and develop a team of Order Book Management Specialists and Coordinators ensuring development or performance improvement plans are established were required
Work cross functionally and drive activities within own area to achieve on time availability and on time in full delivery for launch articles
Develop appropriate reporting to provide insight and support effective decisions as well measure KPIs and drivers. Take corrective action where necessary
Drive continuous order fulfillment process and systems improvements; support User Acceptance Tests
Lead projects to review SOPS and system infrastructure with the goal of making continuous business improvement.Manage ongoing projects by defining timelines and milestones, writing project briefs and defining specifications as required
Ensure superior availability and excellent delivery control for defined WE Hard Launch/Focus/Strategic articles at RID
Lead meetings with other functions to provide visibility of launch availability, ensure constraints are identified, decisions taken and actions driven to achieve OTIF Launch
Provide OBM support to WE Reebok Marketing to maximise activation of Partnerships through product seeding and Retail at Events. Monitor availability from demand creation until fulfilment
Motivating and leading complex teams
Excellent Supply Chain/Distribution knowledge
Operational and project management skills
Process and analytical thinking
Excellent knowledge of Order to Cash processes
Higher education, university degree or equivalent, preferably in logistics (or similar)
3-5 years working experience in Logistics, Commercial functions
Strong skills in ERP (SAP)
Competent user in Microsoft Office applications
Fluent in English (oral and written)

Specialist Order Book Management Resume Examples & Samples

Provide visibility of launch volumes and ship dates to EDCs to prepare operationally
Provide information to key stake holders within WE Demand Planning and WE Marketing
“Process owner” for strategic launches. Thorough understanding of all marketing and business needs. Establish standard framework and templates/reports
Strong reporting & analytical skills
A university degree with emphasis in the areas of business, information systems, logistics or operations
Two to three years of work experience in supply chain management
Strong skills in ERP (SAP)/WMS systems & Microsoft Office Suite

Dir Enterprise Services Order Resume Examples & Samples

Representing Enterprise Services in all aspects of order-to-cash process design; requirements scoping; testing; and readiness and deployment activities
Stakeholder management across multiple lines of business and geographies to conduct impact assessments and fit-gap analyses; to ensure requirements have been properly identified and scoped; and to drive change management, readiness and landing activities
Owning appropriate engagement rhythms and communications with Services leadership and a complex matrix of global stakeholders spanning both worldwide and field-based organizations
Prior experience leading complex process development and implementation efforts
Ability to work and create structure in complex and ambiguous situations and respond flexibly in time sensitive situations
Conflict / Negotiation management - demonstrated influencing skills
High energy and a “can do” attitude. Ability to motivate self and others
Bachelor’s degree required, MBA a plus
Consulting and/or process engineering background preferred
10+ years of relevant business experience in Program management

Order Guide Analyst Resume Examples & Samples

Ability to step in as needed to support order guide analyst due to workload and cover short term absences
Coordinate activities of order guide analyst to ensure consistency of execution and process discipline
Train new order guide analysts
Work with key partners (Codification, Product Marketing, Markets, Program Teams, IT and Sales Planning) to ensure alignment of processes
Lead Analyst to trough shoot order-to-delivery Issues
Maintain Global J1 Timing Chart for all nameplates
Maintain the Product By Market Matrix
Track metrics based on order guide timing and also overall status of vehicles, countries and PCVS

Order Book Senior Specialist Resume Examples & Samples

Generate and publish daily Outstanding OB report
Generate and publish daily SO vs PO report
OB adjustment due to short shipments or WH missing quantities
Ensure an accurate OB with

Procurement Order Executioner & Customer Assistance Resume Examples & Samples

At least 2 years of experience in Customer Service
At least 2 years of experience in procurement and accounts payable applications supported
At least 2 years of knowledge of all client specific processes and procedures
English: Intermediate - advanced
Working knowledge of SAP / ARIBA / DCIW application (or alternative procurement) and transactions to be support client/supplier help request
Technical Degree in accounting or business administration

Coordinator, Sales Order Resume Examples & Samples

Assist Sales Representatives with day to day activities including procurement of samples and assisting in shipping out sales materials
Assist Sales Representatives in preparing and delivering sales presentations to prospective customers and providing timely account reviews to executive management
Assist in onboarding each school after they have signed into the program by acquiring all necessary uniform requirements and regulations, processing school logos to facilitate electronic digitization and interfacing with embroidery operation at distribution center
Maintain custom product assortment by school and grade on web platform to ensure compliance with school dress code requirements
Draft school dress code documentation for inclusion on school custom websites
Serve as primary operations contract for school administers to intake and resolve issues and problems
Utilize interpersonal skills to become a trusted partner to schools as they onboard
Manage day-to-day account relationships through effective personal communication and delegation to various areas and partners within the organization
Assist in product development by helping to set up of the line and then compile the unique product requirements and requests of prospect (styles, colors, plaids) and incumbent schools that are necessary to win school accounts
Strategic selling experience in all phases of selling process
Product Development and Merchandising support background
Proven track record of prospecting and acquiring new business
Demonstrated 3-5 years of building strong customer relationships to meet specific business goals within defined budgets and timelines
Experience in effectively creating and communicating a compelling sales message, consistent with Fishman and Tobin philosophies, to the highest levels of business management
Demonstrated strong analytical, presentation, interpersonal, verbal and written communication skills
Ability to foster a team environment
Demonstrated proficiency in PC applications, including spreadsheet, database, word processing and lead tracking/management software and on-line business research tools
Available for regular travel, including weekends

Order Analysis Associate Resume Examples & Samples

Must live and work in Virginia
Ability to adapt quickly and learn new systems and processes
Knowledge and experience with Word, Excel
Home office, including computer, internet and phone access required

Accessories Order Admin Manager Resume Examples & Samples

Managing and training accessories customer support staff on service communications
Create templates and scripts for accurate and efficient customer communications
De-escalate and resolved issues with disgruntled customers
Monitor customer inquiries and customer support responses to ensure clear messages are being delivered to customers
Manage and organize call campaigns related to the Accessories activities
Draft, proof read, and release customer communications for mass email announcements
Draft and publish Accessories Service Announcements for communicating messages to Service teams
Provide speaking points on new product launches on the Tesla Gear site
Create on a regular basis and distribute reports on orders received, scheduled, and fulfilled for special projects (Ludicrous Retrofit, Roadster 3.0 Upgrade)
Create parts requests on behalf of Service Centers for Roadster 3.0 Battery Upgrades
Contribute towards establishing process flows for all order administration related tasks
Detailed coordination of Service-install accessories with Service Centers
Identify and report trends based on customer communication and product returns to advise on potential quality concerns, product improvements, and customer service improvements
Work with Sales, Service, and Delivery teams to accommodate special requests
Create Warp concerns for Ludicrous Retrofit deposits, Roadster 3.0, Autopilot, Supercharging
Create Warp concerns for all Service-installed accessories
Periodically update product page descriptions in Shopify to remove incorrect or obsolete information
Track Ludicrous Retrofit and Roadster 3.0 Battery Upgrade completion
Respond to daily customer emails and phone calls
Contact individual customers to follow up on order required information and coordination
Monitor Shopify inventory levels from regular reports to prevent backorders
Manage returns for Tesla Gear site and issue refunds
Email customers whose orders contain backordered items and provide ETA. Follow up with tracking #s when parts are available and orders are fulfilled
Bachelor's degree or the equivalent in experience and evidence of exceptional ability
2 years of relevant job experience, preferably in the automotive, customer service, or consumer product industry
Strong communication, organization, and documentation skills
High proficiency and practical working experience with online retail operations
Experience with website design a plus
Demonstrates a proven ability to research information, solve challenging problems, and coordinate projects under tight timing constraints
Familiarity with working with suppliers and manage deliverables
You must have a genuine passion for the Tesla brand and our products
You must want to work in a fast-paced, entrepreneurial company

Citi s Option Smart Order Router Resume Examples & Samples

Understand business requirements by working with business analysts
Understand how Smart Router interface with other systems, maintain and enhance existing smart routing strategies
Design and implement new smart routing strategies and modules based on business requirements. If necessary, work with other IT groups to develop appropriate data interfaces and data transfer mechanisms
Write technical and support documentation for the systems. Train first-level support staff in the operation of the systems
Communicate progress and risks to management, estimate work schedules, anticipate and avoid problems
Stay current with advances in technology in his/her area of expertise and improve knowledge of business lines and market specifics
Experience with low latency, high frequency trading application development is desirable, FIX protocol a plus
5++ years experience in Java - should possess good knowledge in Java , Must have strong Java architecture and, Java development, object oriented analysis and design experience
Unix / Linux
Sound knowledge of OO Concepts
Experience in C++ will be an added advantage
Hands on experience, excellent communication and team work skills
Bachelor Degree or Masters Degree in Information Technology or other science related area, or equivalent professional work experience
Knowledge of Market Data, Trading Technology and Financial Markets an advantage

Smart Order Routing Developer Resume Examples & Samples

Analyze, design, develop and validate Cash Equity Trading Application Smart Order Routing System (SOR) and Low Latency Smart Order Routing System (SOR+) requirements coming from regional business sites (Japan/Australia/India) for implementation
Participate in Bow meetings to gather business requirements and discuss latest trends
Communicate requirements for SOR/SOR+ to all stakeholders and release changes after implementation
Continuous development support to monitor, review and enhance algo strategies implemented in SOR/SOR+
Clarify application related queries from various stakeholders including Production Support Group and business sites

Avp-second Order Risk Group Resume Examples & Samples

Financial Resource Management: Managing Banks resources by CRD4/RWA calculation and optimization. Developing new pricers for Intra day trading capturing CRD4/RWA impact
Regulatory Work: Impact analysis and solutions for Regulations such as Dodd Frank Initial Margin to enable bank to minimize capital reserve requirement and enhance our product offering
Cross Margining: Enhance firm’s revenue by cross margining across OTC, Listed and Repo products and offering optimum risk-revenue solutions to client
Risk Management: Counterparty Risk management for FX and Rates business and regular portfolio risk and margin analysis to identify opportunities for enhanced trading and manage any risk issues
Platform Development: State of the art platform building for Risk and Margining across all asset classes, with the help of development team in other locations. This person need to propose solutions and provide guidance to development team
Preferred candidate should have a strong educational background from Tier 1 and Tier 2 colleges and experience in Risk Management is desirable with strong Excel, MS Access, VBA and SQL knowledge desirable
Knowledge of Financial Products/Quantitative modeling is desirable

Order Generator nd Shift Resume Examples & Samples

Bridges Orders (Picktickets) from the host system into the Warehouse Management System verifying that all Host Picktickets bridged properly to WMS
Monitors up to 8 printers while printing collates, clears printer problems and insures that printer has adequate paper as well as the quality of the collates being printed are human and barcode readable
Insures that printers are operating correctly with the standards of Company Collates and shipping labels. Replaces Toners/Fusers/Rollers/Ribbons as needed. Clean Printers weekly. Maintain daily log of printer issues or changes to printers
Runs daily reports to correct problem Skus/Address prior to Waving Picktickets in WMS
Insures that information included in orders is complete and accurate at all times
Creates manual pick tickets
Performs data entry duties for various projects using the computer while ensuring timeliness and accuracy of data entry

Order Executioner Resume Examples & Samples

Accounting/Finance Academic knowledge
Attention to quality
Data Handling
Prioritizing

Solution Architect IT Applications, Order Resume Examples & Samples

Accountable for evolution and integrity of ERP ebs business applications focusing on Order-To-Cash area
Responsible for meeting with key business users to understand business needs and strategy
Understands business requests, designs technology solutions to address business needs and balances tradeoffs in cost, quality, and ability to meet business needs and works with external and internal IT and business partners to develop, test and implement solutions within timeline and budget
Collects requests for new technologies, formulates solutions, estimates effort and budget, and develops business cases to support change
Project management of key technology projects
Manages contractors, consultants, and outsourced teams in the delivery of information technology support and change
Articulates benefits of the application of information technology to key business management and users
Stays abreast of latest technology and regularly reviews potential paths of change with IT management
Follows, practices, and champions ITIL standards and processes
Ability to quantitatively and qualitatively analyze data and feedback
Active team member but able to work autonomously
Innovative mindse
Organization and ability to plan and schedule work
Fully understands systems development life cycle
Minimum 7 years’ experience in IT related field
Minimum education: 4 year college degree (preferably in a technical field)
Strong experience with Oracle e-business suite especially Order to Cash and Financials modules including: Distribution Bundle, Order Management, Advanced Pricing, Configurator, Global Order Promising, Shipping, Financials, Receivables
Experience with Oracle technologies: Oracle ebs development tools (P/L SQL, workflow, etc…) , Oracle Database and Application Server, P/L SQL and Oracle tools, HP-Linux
Experience or training in ITIL preferred

Order Analyzer Resume Examples & Samples

Perform orders validation to ensure all orders information have been completely flow in to plant system without errors
Working with relevant party to handle different error orders in different systems – EOSE, OMCS, MFS, RPDS
Communicate and coordinate order activities amongst brand advocate ,geographic order desks, orders schedulers , engineering , procurement team , system support , logistics parties to ensure all orders type have been taken care
Support New products setup in systems to enable first target shipment during GA ( General Announcement)
Weekly/ Daily WW operational meeting to update order status / issues with WW team
Ensure shipment made on time to meet monthly operational measurement on time ship as well as pends
If any alterations arrive.. subject to pending logic (if already started in Mfg)
CDFA file in MFS... work with Floor staff to accept alteration (date, feature code or both)
Put shipments on and take off hold as necessary
Communicate with scheduling team (schedule Box orders) to take appropriate action (move in or out)
Offload processing through the MFG systems, make sure offloads set up correctly and send notes when orders are in Manufacturing
Track and report strategic goods shipments monthly for custom declaration
Take necessary steps to improve the safety of the work process and environment
Relevant working experience in a supply chain management
Team player with good communications skills, strong drive to get work done
Strong in problem solving
Strong leadership & Good working attitude
Proficiency in Microsoft Office ( esp Excel)

Order Screening Specialist Resume Examples & Samples

Escalate fraud trends to internal partners and merchants
Document transactions to explain action taken
Able to navigate through the internet
Ability to work well in a team environment
Previous financial or risk management experience extremely helpful

Purchase Order Expediter Resume Examples & Samples

Monitor the stores’ sales performance by class against plan to identify trends and store plans that need to be revised going forward
Monitor open-to-ship by class for each store to determine additional store needs or stock imbalances
Establish and modify basic stock models, volume group rankings and store groups
Daily communicatino with Associate Buyers, Buyers, Sourcing, Distribution Manager and VP of Planning
Associate’s Degree
Moderate proficiency in MS Word, High proficiency in Excel, IP system a plus

Procurement Order Executioner & Customer Assistance Resume Examples & Samples

At least 6 months of experience in Customer Service
At least 6 months of experience in procurement and accounts payable applications supported
At least 6 months of knowledge of all client specific processes and procedures
English: Basic
English: Basic - Intermediate

Order Screening Specialist Resume Examples & Samples

Adhere to established Order Review guidelines and expectations in order to meet and exceed performance expectations
Demonstrable ability to manage multiple tasks with strict time limits on an on-going basis
Able and willing to learn new processes and procedures
Previous financial or risk management experience helpful

Purchase Order Assistant Resume Examples & Samples

Detail oriented and high level of accuracy
Ability to work well in team environment
Computer skills – Microsoft office (Excel – Access)

Made-to-order Embellished Product Commercialization Specialist Resume Examples & Samples

Work with commercialization cross-functional team in developing the full launch execution packet Work with commercialization cross-functional team in developing full launch execution packets for each new Made-to-Order embellishment technique from development phases, implementation phases, launch and hand-off
Facilitate and ensure commercialization of MTO printing techniques from concept through quality approval process
Develop actionable insights that help identify, define and prioritize new product opportunities; Guide development efforts by defining product requirements & insights for success
Vet and onboard all new digital outsource embellishment vendors; maintain all necessary data required to efficiently utilized vendor
Work with Fanatics Operations and outsource vendors on new technique launches and provide technical expertise around all new embellishment techniques
Review product data to ensure that the process is kept up to date on new developments and any variables that will add to cost or complication. Report all necessary variables that must be communicated for the technique to work
Help maintain the product development lab to provide Fanatics Apparel and visitors an on-site educational environment for designing and developing ideas into products
Stay connected to embellishment trends and techniques to maximize design potential, expedite the development process to production, and provide commercially viable option
Interact with and communicate needs to internal departments at various organization levels
Other duties, responsibilities, and qualifications may be required and/or assigned as necessary
Bachelor’s degree in a related field preferred or equivalent experience
Minimum of 3 years experience in manufacturing preferred
Must possess strong analytical and creative problem solving skills
Ability to communicate with business and technical resources effectively and proactively
Ability to apply technical constraints of the system environments to overall business applications system design

Sterling Order Managment Application Administrator Resume Examples & Samples

2 years administrating Sterling Servers
2 years installing/configuring virtualized environments
2 years working in a virtualized Linux environment
2 years working on a system development and implementation team providing/supporting Sterling Server builds and deployments
7 years administrating Sterling Server
7 years installing/configuring virtualized environments
7 years working in a virtualized Linux environment
7 years working on a system development and implementation team providing/supporting Sterling Server builds and deployments
1 year administrating Sterling Order Management
1 year working with Rational LifeCycle Management tools

Sales Order Operations Resume Examples & Samples

Assisting new and existing clients with all non-direct sales related enquiries, including assisting with paperwork completion
Validating sales orders
Liaise with clients and colleagues resolve discrepancies via telephone, email and in person

Specialist Order Book Management Resume Examples & Samples

Provide a consumer and customer centric service towards business stakeholders
Enable customer deliveries against commercial requirements according to business principles and priorities
Execute mass sales order updates such as rejections for dropped articles or plant changes for migrations
Provide reporting transparency and analytics regarding orderbook performance, both actual/historical as well as projected performance to support decision making
Support prepack campaigns to secure a successful start to each season
Review orderbook correctness ensuring data integrity for SCM systems/processes through sales order maintenance
Act as key tester for all system release changes, keep test-scripts updated and document all processes & procedures in the Order Fulfillment Manual

Oracle Order Resume Examples & Samples

At least 5 years functional experience in Oracle environment
At least 5 years of hands-on implementation experience with Oracle Order to Cash Modules
At least 3 years of Order Management, Advanced Pricing experience
At least 8 years functional experience in Oracle environment
At least 8 years of hands-on implementation experience with Oracle Order to Cash Modules
At least 5 years of Order Management, Advanced Pricing experience

Temporary Telephone Order Resume Examples & Samples

Handle all incoming inquiries and orders within established procedures and performance standards for accuracy, turnaround times, and professionalism
Manage customer information needs (availability, shipping status/information, etc.)
Provide customer with pertinent product information and/or company marketing information in order to maximize sales opportunities
Utilize Internet and Intranet applications to manage cases, provide contact information and obtain information
Excellent verbal and written communication skills with the ability to communicate professionally even when under stress and maintain composure at all times
Ability to read & interpret documents such as instructions, procedure manuals, sales catalogs, etc
Excellent follow up skills required
Must be PC literate with intermediate word processing skills, 35 wpm required, basic spreadsheet and ability to use various PC utilities and Internet based utilities
Must be able to exercise good judgment
Must be able to work well under pressure with heavy phone volume
Must be able to work in a team environment and be flexible to learn new things
Attention to detail and accuracy required, must be well organized
Ability to work in a call center environment with strict attention to procedure and structure
Must be able to work in a moderate noise level environment

Order Book Fulfillment Specialist Resume Examples & Samples

Processes and follows-up on futures orders and daily orders
Ensures orders are properly authorized before processing
Provides order tracking and delivery updates to customers
Coordinates and communicates with account managers and customers on issues related to orders, payment and delivery of goods
Process take back projects of customers
Processes return orders from customers
Handling the delivery shortage claim
Following the inspection case by government authorities and other inspection depts
Communicates special programs, including close-out & EPR, to customers
Communicates marketing information such as campaign info, customer specific info, POS specific information to customers
Trains customers to maximize the use of adiPortal, and is first line of support for adiPortal related issues
Files all customer documents including sales contract, pre-order and prop -order confirmation
Cleans up customer backlogs
Customer order fulfillment reports generation and optimization
Monthly posting handling
Strong computer skills in Word, Excel, Access
Fluency in both oral and written English
Proactive, energetic, warm and enthusiastic
College diploma or higher
3– 5 years of complaints handling, order processing, sales administration or customer service experience

Purchase Order Clerk Resume Examples & Samples

Maintains data within Purchase Order system. Ensures accurate information is obtained from vendors and brand sales team to ensure data integrity. Assists the buying and planning teams with all aspects of purchase order entry processing
Input initial purchase orders into the system
Edit purchase orders based on style/size/quantity changes
Track purchase orders
Validate appropriate approvals are in place for purchase orders prior to processing
Responsible for managing integrity of data
Identify data discrepancies based on information currently in system/information provided
Purchase order tracking
Assist with daily, weekly and monthly sales reporting
Additional tasks as requested by planning team
This position is based in our Los Angeles office
Strong Excel Skills (Pivot tables and VLOOKUPS a MUST)
Sense of urgency to complete work in a timely, accurate, efficient manner
Microsoft Dynamics Great Plains experience a plus

Order Control Clerk Resume Examples & Samples

Maintaining sales materials, inventory, and managing and distributing sales related items at all DVC Preview Centers and sales kiosks throughout WDW Parks and Resorts ensure daily needs are met
Driving and delivering items
Maintaining correct inventories
Performing opening and closing duties
Demonstrated ability to understand and follow directions
Demonstrated ability to take initiative with little supervision
Demonstrated ability to understand how to prioritize tasks
Demonstrated computer proficiency in a Windows Environment
Ability to be flexible with work schedule, including weekends, holidays and overtime
Demonstrated problem solving and decision making skills
Ability to withstand physical activity in an outdoor environment
Ability to lift 50 pounds
Demonstrated extensive knowledge of WDW

Order Operations Specialist Resume Examples & Samples

Responds to information requests related to orders from Sales, Delivery, Service and other departments throughout the organization
Investigates system discrepancies quickly and finalizes solutions
Analyzes data within Excel and assists with special projects
Records information and ensures quality of data in Salesforce and other internal systems that support sales, production and financial management
Articulates specific ideas on how to further refine systems or processes
Participates in testing of new and updated system logic and procedures
Backs up complementary order ops functions as needed (i.e. processing cancellations)
2+ years experience in an operationally-related role or within the automotive industry
Excellent time management, organizational, and communication skills
Ability to adapt to frequent change
Superior attention to detail under tight deadlines
Comfort working with multiple teams and colleagues from various management levels
Proven ability to work well with others in a team environment
Willingness to work on a flexible schedule, according to activity volume
Experience with Salesforce a plus

Order Resume Examples & Samples

Review, analyze, and develop new and existing order-to-cash business processes (Order Management, Credit and Collections, Accounts Receivable, online transaction processing and online Ad delivery process etc), specify requirements, and identify solutions
Gather requirements by conducting user interviews, conduct requirement workshops, business process walk throughs, business analysis, task and workflow analysis
Manage project documentation, timelines, and team communication
Develop test scenarios and conduct user acceptance testing and conference room pilots
Coordinate with cross-functional teams and process owners (e.g. Finance, Sales Ops, Tax, IT) to ensure end to end process alignment

Funds Order Desk Mgt Manager Resume Examples & Samples

This aspect of the role will cover areas such as SWIFT, ORCA, connectivity to other software, connectivity to other entities and any other software or connectivity required
Ownership of/Involvement in implementing necessary processes and procedures of a technical, operational or regulatory nature required in relation to FOD deliverables
Work closely with internal IT colleagues as well as third party IT vendors and consultants as it relates to FOD projects
Develop and execute testing of new software and related processes in order to ensure all new activities and software of the FOD are properly tested prior to roll out to the live environment
This aspect of the role involves assisting FOD manager and team with receipt and transmission of trades, pricing, reconciliation, payments, assets registration and all aspects of the ongoing running of the FOD
Providing oversight cover for the team in FOD manager's absence and cover for the team during FOD member's absence
Assist with client queries and with client change request implementation
Act as first escalation point for the FOD Team with any issues as they arise
Introduce and contribute new ideas/procedures to further streamline processes/mitigate risk within the area
Ensure the delivery of accurate information in relation to KPIs, management reporting and client invoicing
At least 5 years in Funds Industry - preferably in a FOD, TA and/or FOF environment, with at least 2 years at a Supervisory level
SWIFT experience a distinct advantage
Excellent interpersonal and client-relationship skills
Proven track record of project delivery
Experience in people management and coaching
Ability to be flexible, proactive in resolving issues and implementing process efficiency solutions
Understanding of risk and control environments with proven track record

Order Services Coordinator Resume Examples & Samples

Some College or High school diploma; Minimum one year in a customer support or sales support role
Familiar with order processing which includes billing experience
Extremely organized, detail oriented, strong attention to accuracy and completeness with regard to all processes
Ability to meet deadlines; work in a fast paced, ever changing environment; to grasp and learn concepts quickly
Excellent interpersonal skills; Clear and grammatically correct verbal and written communication skills
Ability to work with an extended team within a global, multi-site organization
Microsoft Office PC related skills required; Previous enterprise application software experience preferred
Proficiency in a foreign language is a plus
LI-JL1

Buyer & Order Clerk Resume Examples & Samples

Performs all required activities involved with procuring goods and services, such as materials, equipment, tools,parts and supplies
Confer with vendors or suppliers to obtain product or service information such as price, availability and delivery schedules as required
Determines the method of procurement, prepares purchase orders or bid requests, review bid proposals and negotiate orders within budget
Minimum of five (5) years of experience of which three (3) must be specialized in conducting procurement for items similar to those provided under this PWS supporting an aviation/aerospace program
Must pass and possess a Moderate Risk Public Trust (MRPT) certification prior to hire

Order Filler Resume Examples & Samples

Follows work order or oral directions for issue of and receipt of material
Use plans, blueprints, drawings to select, measure, cut, form, and pack
Receive data from and input data to DSS and other automates systems in performance of duties
Ensures shipments are properly packaged, labeled, loaded into vehicles
Make minor preventive maintenance adjustments to related equipment
If assigned to work with radioactive material, must have ability to receive training and qualify for certification within 60 days
Minimum six months general warehouse experience
Minimum six months specific experience performing picking and packaging processes
Must have high school diploma or GED. May substitute experience for education at the rate of one year of specific experience for one year of high school
Must be proficient in the use of DDS and other automated distribution systems used at site
Must be familiar with MIL STD 129
Must be able to obtain license to operate MHE within 30 days of selection
Must meet security clearance requirements
When required, you may be subject to shift changes, weekend, holiday and overtime work

European Order & Logistics Coordinator Resume Examples & Samples

Ensure same day shipment of service spares to Field Service Engineers by accepting orders by the telephone, email or voicemail
Ensure the requested delivery is achievable and the field service engineers are aware of the approximate delivery costs. Enabling the FSE to make the right judgements of desired transport service
Perform special order handling services such as, coordinating parts requirements for across borders, tool ordering and placing orders outside the SAP computer system
Resolve order placement issues by working with in-house partners
Perform order follow-up activity such as managing aging orders, communication of expected delivery, and miss-shipment resolution
Analyse and resolve complex problems resulting from failure to follow procedures or errors resulting from shipping or picking
Organise the return of field product to the EDC and enter requests in the various tool systems accordingly
Take responsibility for the FSE’s inventory count; investigate and resolve inventory discrepancies for the service organisation
To be able to provide a set of reports to include inventory management reporting package, aged RMA’s and open invoice values
Invoice the intercompany values and quantities to the commercial organization

Order Desk Specialist Resume Examples & Samples

Receive and review sales order from sales team (EOT/OWU)
Order handling in PS/ FOE,KODIA & MDP…
Regular weekly meeting with sales team and update PSI data
On time delivery analysis and improvement
5 years’ experience in order desk or planning function, with ERP sense

Rohq ESC Procurement Regional Purchase Order Functional Administrator Resume Examples & Samples

Minimum Experience: At least 5 years work experience
Knowledge of Mandarin Chinese (Reading/Speaking) preferred but not required
Highly computer literate
Effective documentation and organizational skills
Strong interpersonal and stakeholder management skills
Able to grasp complex issues and provide solutions
Strategic management experience of P2P systems (Oracle an advantage)

Purchase Order Clerk Resume Examples & Samples

Creates purchase orders for the acquisition of materials
Assist in preparing spread sheets, special projects, and reviewing reports
Monitor and assists with vendor related issues
General office experience- filing, faxing, copying, etc
Ability to read, analyze, and interpret common reports
Bi-lingual in English/Spanish is a plus
Must be able to frequently assent/decent stairs/steps

Senior Specialist Purchase Order Resume Examples & Samples

To follow-up every purchase order until it reaches status "planned" on time and to communicate to all relevant functions if and why purchase orders are in status "cancelled", "delayed" or "unplanned"
To generate the "goods in transit” report to ensure correct “stock turn” calculation
University degree in Supply Chain, Business Administration or Logistics
Functional: Entry level position
Fluent Portuguese and Advanced English

Order Filler Resume Examples & Samples

Verifies that totes cases and paperwork are accurate prior to delivery
Carefully and securely wraps breakable items in protective covering as requested
Assists with stocking shelves as requested
Strong organizational skills; detail oriented
Basic computer knowledge preferred

Order Capture Executive Resume Examples & Samples

Daily capture of customer’s orders and input into suitable identified solution
Complete reports as required
Prioritise orders to process within required timescales to meet customer and distribution lead times
High levels of attention to detail
Competent on the phone and liaising with customers
Confident at building relationships internally and externally
The ability to prioritise and deal with high levels of workload

Task Order Lead Resume Examples & Samples

15+ years of strong demonstrated program management, project management, or task order lead skills
Strong, proactive leader who has demonstrated experience leading a team of people
Extremely motivated individual who is a self-starter and a team player
Experienced in personnel management, subcontractor management, cost control, schedule management, reporting
Demonstrated experience in executing tasks in a timely manner
Demonstrated experience with team leadership, and program/project management for a Department of Defense contract
Demonstrated experience working with Air Force and DoD contractors in an advisory role
Excellent verbal and written communications skills as well as organizational skill
Demonstrated interpersonal skills to enable working, interfacing, and interrelating with diverse personnel and dynamic teams
Prior Air Force SMC program experience

Task Order Program Manager Resume Examples & Samples

Five (5) to twelve (12) years of experience in military operations, training, planning, and conducting assessments and analysis
Firm understanding of the Joint Training System, Joint Training Plans, and readiness reporting
Experience in planning, assessments, and training background to review war plans and assess the commands ability to support and meet assigned tasks
Knowledge of the Defense Readiness and Reporting System (DRRS), JTIMS and JLLIS and how they work in unison to support readiness and the JTS
Critical thinking skills, both qualitatively and quantitatively
Ability to prepare a well-grounded, defensible argument
Ability to communicate effectively, both written and verbal
Strong organizational skills and ability to multi-task
Familiarity with USSTRATCOM organization desired
Familiarity with Joint processes, operations, and commands
05-07 years w/Masters Degree

Order Book Fulfillment Specialist Resume Examples & Samples

Coordinate order book collection and execute order confirmation processes
Ensure order book is maintained in the system on timely basis
Ensure on time execution of customer deliveries against commercial requirement and commercial prioritization
Timely release of delivery notes to the warehouse based on agreed plan
Document preparation for fund arrangements and collection
Drive Seasonal delivery plan & ensure order book is execute accordingly
Coordinate the release of Themes & Campaigns with Marketing Organization and ensure on time deliveries to the markets
Coordinate with warehouse to resolve issues on delivery notes
Analysis & reporting on order book status and product availability
Support on project & process improvement initiatives
Strong understanding and experience in operational supply chain process environment
Good expertise in any ERP system
High degree of self-motivation & team player
Competent user in Microsoft Office applications. MS – Excel (advanced) and MS-Access (intermediate)
3 year degree from an accredited college or university degree with emphasis on the area of business, logistics, planning, Supply Chain or operations
>2 years of experience working in a supply chain environment, preferably in apparel/fashion/shoes industry
Fluent in English and French (oral and in written), Arabic is an advantage

Order Managemeunt Specialist Resume Examples & Samples

Accurate data entry into SAP system; including order entry, credits, debits and pricing
Coordinate with Manufacturing, Demand, and S&OP on material availability and on-time shipments
Assist the credit department on invoicing/past due issues
BS degree in business, finance or related discipline or equivalent work experience
Minimum of 3 years in a sales, customer service role or other relevant experience

Global Sub Process Manager Requisition to Order Resume Examples & Samples

Establish and Manage Global Strategy (in support of the S2P Global Process Owner) for end-to-end RTO Process, Platforms, Policies and Performance Analytics
Monitor and Analyze Process Performance and Re-design to deliver innovation and corrective actions
Maintain current documentation of ‘As-Is’ Process Maps, Development Roadmaps and translation of these into clear Operational Work Instructions and Playbooks
Define areas of Business Need aligned to Customer Priorities, and identify opportunities for Continuous Improvement
Develop Business Case and define expected value for all key initiatives identified
Establish and Manage RTO Process Governance Council, inclusive of GPO, key Stakeholders, Operations Leadership and 3rd Party Delivering Partners as appropriate
Develop and Proactively Drive Customer Relationship Management Plans, ensuring consistent alignment to Stakeholder Objectives
Solicit feedback from internal users/customers, accountably driving a strong customer experience and proactively determining best response to continually improve process performance and year-over-year cost reductions
Invest in building and maintaining External Insight through Networking, Benchmarking, 3rd Party Supplier Engagement and Training, to ensure best-in-class Process Management Delivery
Masters degree in Business, Finance, Accounting or Supply Chain desired; Undergraduate degree required
7-10 years of experience within the Procurement and/or Ordering process within similar large multi-national organization(s); Pharmaceutical experience preferred
Advanced knowledge of Ordering Process, Platforms, Policies and Best Practices, with strong knowledge of adjacent upstream and downstream processes and demonstrated ability to collaborate to identify and deliver integration and efficiencies
Thorough understanding of Internal Controls
Demonstrated experience leading Change through process re-engineering and valuation/implementation of best practices and leading technologies
Experience successfully managing department and/or project budget(s) preferred
Strong leadership, communications, project management, analytical, organization and presentation skills
Demonstrated Customer Service mindset and successful ability to lead through influence rather than authority
Solution-oriented thinker, with demonstrated ability to assess and promptly corrective action problems
Solid understanding of the role of the BFS GPO Team in supporting the BMS Business Unit Objectives
Fluent Proficiency in English language
Ability and willingness to travel locally, nationally and internationally as needed (estimated travel time: <15%)
1601586

Order Book Management Coordinator Resume Examples & Samples

Work with and support other Order Fulfillment functions of Inbound Planning, DC Planning and Inventory Management and Customer Fulfillment with the aim of driving OTIF delivery for launch
Work with Cluster CF teams to identify air freight requirements for ’late’ dedicated orders and coordinate request with Purchasing
Create visibility of availability status for critical articles at RID
Ensure that allocation horizons are managed to capture launch demand
Lead cross-functional meetings to share the availability expectations and plan flow of goods
Assess impact of changes to RID during the Fulfillment horizon (0-3 months prior to RID) and coordinate/communicate to other stakeholders
Operations as wells as commercial mindset

Dealer Order Representative Resume Examples & Samples

Attention to detail and the ability to effectively manage changing priorities
Strong interpersonal skills, with clear and concise written and verbal communication skills
Knowledge of Canadian Tire internal applications such as AOM, IMS or Insight, would be an asset,

Lead-order Filler Night Shift Resume Examples & Samples

Accurately fills orders verifying quantity size strength and NDC numbers
Carefully places merchandise containers on conveyor as requested ensuring the route information is visible
Promptly retrieves merchandise from floors under shelves and from conveyor
Complies with all appropriate policies procedures safety rules and DEA regulations
Provides work direction to Order Fillers in the absence of Supervisor
Coordinates work flow with other departments in the Distribution Center

Senior Specialist Customer Order Fulfilment Analyst Resume Examples & Samples

Participate in the Sales Monthly/ weekly meeting. Familiar with the Customers’ profile and Sales strategy and approaches
Translate and formulate the Sales strategy, initiative and approach into the Customer Focused Logistics program which are aiming at meeting MRSL and/or Customer demands within our Company’s target goals in term of the C.S.I.Q.C.D. Thus, Compliance (C), Safety (S), Inventory (I), Quality (Q), Cost (C), Delivery (D) KPIs
The primary responsibility is collaborate closely with the supply chain partners, ensuring daily Customer order fulfilment are delivered per Entegris Core Operating Procedure Standard (COPS) way
Acting as the escalating point for any supply risks associated with the Customer Order fulfilment for pre-alert visibility and allowing opportunity to work on
Analyse the supply sources’ lead time changes impacts to order fulfilment and provide the necessary alert to Sales/CSR on the potential impacts, if any. The Sales/ CSR will decide if they will share the same information to the potential impacted Customer/(S) as the Customer facing window for Entegris
Manage inventory levels, evaluating product’s supply cycle time (response-to-forecast and actual consumption trend), product quality and delivery performance against desired KPIs and recommending the necessary safety stock level of certain product/(S), if needed to planners
Shared responsibility with field application engineer (FAE) to communicate the critical Product’s availability issue for Entegris BU’s allocation
Shared responsibility to optimize finished goods inventory management. Monitor and assist in speed disposition of the idle inventory residing in the “Z” slots to achieve higher inventory asset turns
Monitor KPIs performance and formulate the Customer Focused Logistics program/ training, if needed for continuous improvement
Keeping in touch with the latest development and changes in Trade, Customs and government laws and regulations potential impacts to Customer Order Fulfilment
Bachelor’s Degree in Business Administration, Logistics or Materials or Manufacturing management or related field and APICS certification preferred
Minimum of 5 years Supply Chain Management progressive experience under distribution worldwide environment
Working experience with a Global ERP/MRP System in SAP Inventory Management preferred
Self motivated, hands on and have a career of demonstrated success

Order Handler With French Year Resume Examples & Samples

Follows up and communicates with manufacturing for queries regarding lead-times, order status, escalations, etc
Proactive backlog management and expediting where required to improve Service Levels
Communicates with
Marketing colleagues for product and/or marketing material advice

Order Handler Resume Examples & Samples

All order related activities, order entry, expediting to ensure OTD, order updates, invoicing, etc
Pro-active management of personal order backlog and performing timely date management in accordance with the agreed procedures
Engineers, Buyers, Sales Representatives, Users, Customer Order Administrators
Field Sales and Service Engineers regarding commercial/technical customer support, visits, etc

Japanese Order Admin Specialist Resume Examples & Samples

Through the timely response , accurate information processing , actively assistance to provide internal sales representative good customer service and support
Process orders, track and communicate order relative problems and provide assist to quotation
According to the customer agreement, manage various business requirements
To comply with the requirements of the customer defined process and steps as well as the company's principle
Observe the work process in order to achieve the requirements of the service level agreement
1 to 3 years customer service experience is preferred
Japanese study or working experience is preferred
Japan's experience in customer service is preferred
Fluent in Japanese communication skills (listening, speaking, reading, writing)
Good computer skills (Windows, MS Office, Outlook, and the Internet)
Proficient in report writing, business correspondence, and procedure manual production
Good team cooperation spirit
Good learning ability
Good working attitude

Order to Remittance Specialist Resume Examples & Samples

Follow up on collections issues due to OTR
Provide root cause on defect analysis
Monitor and coordinate daily logistics traffic from warehouses
Bachelor’ s degree OR Associates degree and 5 years related experience OR high school
Basic accounting skills
Previous GE Healthcare experience
Proven ability to build relationships with remote colleagues
Demonstrated aptitude and success in fostering solid, value-based relationships with internal and

100

CN> Task Order Program Manager Resume Examples & Samples

On September 16, 2016, Honeywell Technology Solutions Inc. was acquired by KBR
KBR is a publicly-traded technology, engineering, procurement, and construction company serving the global hydrocarbons and government services industries headquartered in Houston, Texas
As we transition from Honeywell to KBR, we will continue to use Honeywell’s career website for a period of time to post our open positions
Possess and maintain an active SECRET security clearance along with a valid US passport
Prior work experience in Afghanistan
Possess geo-political knowledge of Southwest Asia, specifically Afghanistan
Possess detailed knowledge of and prior work experience and work relationships with the Afghanistan Ministry of Interior, Deputy Ministry of Counter Narcotics
Overseas and CONUS travel expected
Minimum bachelor’s degree in business or business related discipline from an accredited educational institution, recognized by the U.S. Department of Education. Master’s degree preferred
Minimum (10) ten years’ years of experience in management applications AND base operations management

101

Order to Invoice SW&M NA Resume Examples & Samples

Checking incoming orders (contractual documents, correspondence, approvals) and processing the order in the SAP system according to SOX and internal controls in place
Archiving of all related contractual documentation
Answering of internal/external customer queries within agreed Service Level Agreements
Experience with SAP systems is preferable but not essential
Quick learner, adaptable and able to use own initiative

102

Task Order Program Manager Resume Examples & Samples

An ability to communicate effectively in English, both in writing and orally
An ability to use Microsoft Word, Excel, and PowerPoint is required
Technical expertise and experience with equipment management similar to assets in the MOD inventory
Former military experience. Battalion Commander or equivalent is preferred
Division Staff or Joint Staff strategic planning experience; Africa staff officer experience preferred
Bachelor’s degree is mandatory; Masters is preferred
15 years experience with logistics management; African/Asian continent is preferred
10 years program management experience; MAM, DSMC-PM or PMP certification is preferred
Knowledge of Defense Inventory Management Systems is desired

103

Special Order Account Rep Resume Examples & Samples

Manages customer relations and expectations directly through customer or Sales representative for assigned book of business to prepare quotes based upon order specifications. Researches possible solutions utilizing company systems, merchandise, sourcing and selling products from SPP stock line and approved suppliers to provide solutions to the customer
Utilize experience and knowledge of customer history and SPP promotional and proprietary products and services to penetrate additional sales opportunities and recommend changes to existing product utilization to improve margins / account profitability
Utilize company systems combined with work experience for pricing application for larger volumes/complex accounts. Work with suppliers to source products/negotiate cost to meet the customers specific needs for non-program merchandise, special events, etc
Work with expeditors/billing/accounting to facilitate the billing process via company and/or customer invoicing or e-procurement processes and systems. Resolve client/supplier / internal issues. Collaborate with various support departments to implement customer expectations & requirements

104

Open Order Supervisor Resume Examples & Samples

Lead and direct the field operations for a large Service portfolio comprised of a high concentration of Lubricate and Survey contracts
Open order sales support, route control, scheduling and quality assurance
Maintain expenditures of labor, materials and other assets within budget constraints

105

Order Screener Resume Examples & Samples

First-level university degree or equivalent (e.g. bachelor’s degree) is desired
Solid knowledge and understanding of Microsoft Office applications (Word, Excel, PowerPoint, Visio, etc.)
Familiarity with SAP Global Trade Services (GTS) and/or SAP ERP applications is desired

106

Order Execution Specialist Resume Examples & Samples

Participates in continuous improvement activities. Champion any internal related activities
Participate in coaching and one on one session with team leader
Attend Emerson and team activities to improve teamwork and interpersonal relationship
Assist others, communicates and participates as part of a team
Keeps the management team informed of areas of conflict that go unresolved or may pose a threat to Emerson
Provides back-up coverage for the other administrators as and when required
Performs other related tasks assigned from time to time
Reports generation as per tagged and required

107

Order Clerk Resume Examples & Samples

Receives and analyzes work requirements based on technical knowledge of facility/utility systems, determines actual need and shop resources capability to perform
Reviews requirements against other scheduled and planned work to eliminate duplication
Verifies that customers are authorized to submit job order requests
Ascertains that all information required for processing job orders has been provided
With direction from Resource Planning Supervisor, verifies that job order (JON) is valid for charging labor hours and parts to responsible organization
Generates MAXIMO job orders
Forwards job orders to appropriate shop for maintenance/repair actions

108

Senior Clinical Analyst Order Set / PCM Resume Examples & Samples

Related experience must include inpatient hospital workflow with clinical systems implementation experience
Experience with physician workflow automation highly preferred
Current knowledge of Clinical standards
Experienced with MEDITECH highly preferred
Knowledge of acute care department operational processes
Strong, experience based, Clinical and HIT skills with the ability to analyze issues, assess risks, and develop written recommendations
Ability to work in an office environment, attend meetings and travel approximately 10%
Must be able to drive to assigned sites to complete work
Five to seven years experience in clinical applications support - preferred
Licensing or credentials within specific clinical specialty preferred, if available

109

Senior Clinical Analyst Order Set / PCM Resume Examples & Samples

Clinical operations and process understanding
Understands pertinent accreditation guidelines, such as JCAHO
Demonstrated ability to establish and build strong relationships across a broad range of personality types
Demonstrated ability to communicate effectively with clinical and information technology personnel verbally and in writing
Demonstrated customer orientation
Excellent leadership and teaching abilities
Demonstrated advanced computer skills
Understanding of reporting tools functionality and capabilities
Three years experience in clinical application support

110

Order & Change Coordinator Resume Examples & Samples

Flexible benefits: Medical program, Sports benefits, Lunch vouchers, Mobile phone, Laptop
Choose the country (Romania), then the desire position and click Apply Now
Attach your CV and Letter of Intent

111

Order to Invoice Specialist Resume Examples & Samples

Review, verify data into JD Edwards to raise invoice
To interpret long term contract terms to raise invoices according to billing installment plan
To ensure all details and back up documentation and information is obtained from the business
Accurate raising of invoices
Accurate application of VAT according to the country of invoice
Ensure all queries raised are dealt with promptly and professionally
Ensure compliance to local statutory regulations across ASIA
Ensure reporting is completed in an accurate and timely manner
Prepare accounting related-reports and analysis spreadsheets as required
Assist with new process implementations

112

Order Handling Specialist Resume Examples & Samples

Raise orders received
Identify and process priority orders
Spot anomalies, communicate, manage and confirm they have been completed
Keep on top of filing, archiving
Log and escalate issues (eg pricing, incorrect set up in SAP)
Organise any adhoc delivery requirement (overnights, same day, samples, catalogues)
Be responsible for key accounts
Communicate with customers in a professional and clear manner, both written and verbal
Accuracy, precision, speed and attention to details
Be able to communicate to a wide range of people at different hierarchy levels
Organisational skills, transparency
Understanding of main processes (Sales, Purchasing, Customer Returns)
SAP, Excel, Word, Lotus Notes

113

Order Process Specialist Resume Examples & Samples

3+ years related experience in a manufacturing or office environment
This position is subject to the International Traffic in Arms Regulations (ITAR) which requires U.S. person status
Data entry with 35 WPM
Experience in EBS or other Order Management system
Effective Microsoft Excel and office skills
Ability to achieve and maintain a high level of accuracy
Ability to read and interpret purchase orders and related documents

114

Order Filling Supervisor, Days Resume Examples & Samples

Directs the workflow motivates trains and monitors the performance of warehouse associates involved in the order filling process to ensure accurate and timely deliveries
Assists in the process of selection training and performance management for the Distribution Center associates in the order filling department
Supports compliance with all appropriate policies procedures safety rules and DEA regulations
Oversees the quality of the packing protecting breakable items to ensure merchandise received by ABC customers arrives in a satisfactory manner
Must be willing to work extended hours as needed in order to meet productivity goals
Must be willing to participate in physical inventory as scheduled
Working knowledge of ABC warehouse operations

115

Open Order Supervisor Resume Examples & Samples

Self-motivated individuals with strong attention to detail and ability to manage many simultaneous projects and responsibilities are a must
Candidates must have strong computer skills
Knowledgeable in the technical aspects of elevator products preferred

116

Order Handler With Italian Months Resume Examples & Samples

Check trade compliance issues for each order
Handover documentation requirements to the Documentation Controlling team and ensure the documentation is delivered complete and on-time
Provide constant status updates to European Sales Offices

117

Suites Re-order Clerk Resume Examples & Samples

Maintains a Guest focus while performing duties
Assist guests in placing their advance order and plan their event day experience
Administrate catering orders for all suite owners and rentals at NRG Stadium
Communicate the event day needs to the production and service staff
Communicate any special requests or needs to the culinary team and work within our scope to satisfy the guest and create a memorable experience
Process payment from guests
Aid in implementation and adherence to all Aramark catering initiatives and guidelines
Maintain a professional image
Complete special projects as needed
Strong computer skills and proficiency in Microsoft Office programs
2 - 3 years work experience in food service

118

Order Svcs Coordinator Iv-india Resume Examples & Samples

Identify customers that need product usage reviews
Utilize BMC technology to request usage information on specific products from designated customers
Work with BMC customers and sales staff to ensure all correct information is provided
Utilize BMC product inventory information to assess customer compliancy
Coordinate with BMC sales staff and customers to communicate and explain customer compliance results
Knowledge of Project Management principles and process required
Ability to build relationships and work across functions
Excellent verbal and written skills

119

Manager Order Mgmt Resume Examples & Samples

60% Develop business requirements and new business processes to improve customer satisfaction while reducing expense
20% Team management and project management
10% Support the development of the Order Management roadmap
10% Apply a thorough understanding of the E-commerce industry, its seasonality and global business trends/events. Continually monitor competitor/industry evolutions
Ability to lead and manage cross functionally
High degree of confidentiality and professionalism

120

Order Filler Resume Examples & Samples

A minimum of two (2) years of related warehouse experience is required
Ability to operate Material Handling Equipment (forklift, hand and/or power trucks)
Ability to carry out physical tasks associated with this position, including
Lift and carry up to 50 lbs.; work involves walking, standing, kneeling, bending and stooping, potential exposure to particulates, compressed gases, refrigerated/frozen spaces, noisy environment and being around moving objects and/or vehicles
Knowledge of NCI-Frederick Receiving processes

121

Order Mgmt Mgr Resume Examples & Samples

Participate in the strategic planning, budgeting and long range planning process at the Plant and Product they support
Coordinate the work and priorities of Manufacturing, Shipping & Receiving, Materials, Lean, Production Scheduling and Inventory Control to ensure that they meet customer or project objectives
Supports value stream view of project execution
Serves as a point person for project managers in leading their particular projects (or part of a project (COG in the wheel of a multi-site…and leader of single site).Will be involved in projects throughout the lifecycle from the final stages of the quote and through fulfillment
Can serve as the key customer contact for project execution
Will forecast, report and manage (accountable for) all site level project/backlog execution with the first priority being to meet customer due dates
Establishes performance goals and objectives for factory operations.Provides feedback and corrective action to maintain progress toward achievement of goals and objectives

122

Order to Invoice Associate Resume Examples & Samples

Course creation and maintenance
Processing course registrations for SAP Education products
1st level query and complaint management
Support the hotline (incoming calls) striving for excellent answered calls ratio
Invoicing, issuing cancellations and credit notes
Close cooperation and communication with external and internal customers
Preparation of period close
Customer service and/or accounting experience is an advantage
Minimum upper-intermediate written and spoken English and French/Dutch
Diverse and interesting work in brand new fancy offices directly at metro Nove Butovice
We believe every employee is a talent and we want you to reach your full potential

123

Open Order Supervisor Resume Examples & Samples

Must have the ability to lead and direct the field operations in a large geographic area for repair and open order activities
Open order sales support, scheduling and quality assurance
Review of estimates for accurate labor and material costs
Develop thorough understanding of FSS Open Order Processes, and follow those processes from the sale to the completion / billing
Drive labor efficiencies
5+ years of elevator industry experience is required; field experience is preferred

124

Manager, Order Handling Resume Examples & Samples

Manage the direct reports in the team
Ensure a high level of customer service/support through direct interaction with global stakeholders
Support the process of further offshoring of activities within Order Handling from Global to Chennai
Develop and motivate the team to enable it to handle increased complexity
Drive improvements of internal processes and procedures and support cross functional optimization
Construct a stable and structured setup through the use of Daily Management, Root Cause Counter Measures and general Reporting
Develop and implement best practice project processes
Optimize performance with the system solution, SAP
People Management experience, 4+ years of at least 5 employees
Have worked with continuous improvement activities/projects
Previous experience from exposure to multi-cultural and international organizations is preferred
Ability to establish and develop successful relations and enhance (internal and external) customer satisfaction through dialogue, communication, transparency and integration
Experience with offshoring activities an advantage
Hands-on experience with SAP

125

Work Order Resume Examples & Samples

Learn, independently interpret, and apply a wide variety of complex policies and procedures, and be able to identify deviations from applicable policies
Apply independent judgment, discretion, and initiative to address problems, participate in developing practical, thorough and, at times, creative solutions
Respond to routine inquiries and explain standard policies and procedures to others
Identify and solve standard problems where policy and procedures are referenced and refer more complex problems to appropriate staff
Perform standard arithmetic calculations of a transactional nature, including tracking and comparing data
Use standard office equipment as well as quickly learn to use new office support technology systems and software packages
Work with and maintain integrity of confidential and sensitive information and materials with tact, discretion, and diplomacy
Perform duties as assigned
Two years of experience in an office environment
Experience working with and maintaining the integrity of confidential information and materials
Experience working with a Computerized Maintenance Management System (Work Order System) such as WebTMA
Throughout employment in this position incumbent must maintain a valid California Driver’s License as well continued completion and compliance of the CSU Defensive Driver’s Training course
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. This is considered a sensitive position. Current CSU, Chico employees are subject to a background check (including a criminal record check) if voluntarily moving into a sensitive position, regardless of any background checks previously conducted

126

Transaction / Order Screening Specialist Resume Examples & Samples

At least two years of work experience in a commercial / office environment is required
Fluency (verbal & written) in English
Ability to work effectively with minimal supervision
Time management skills to enable efficient, on-time completion of multiple tasks/assignments

127

Order & Case Management Specialist With German Resume Examples & Samples

Logs the call in to a data base
Ensures that the customer is entitled to the service, validate customer contract details
Manages the service requests and inquiries of customers through different access channels
Manages customer expectations and identifying customer problems
Performs re-entitlement and clarification
Contacts customer in case clarifications are needed
Monitors the service event through completion for compliance
Handles timely elevation and/or escalation, when get complex problem
Coordination of support activities and planning and dispatching of HP resources
Participates in projects for process or quality improvements
Provide feedback for operation excellence
Manages multiple tasks or cases simultaneously with minimal supervision
Process descriptions are strictly followed
Focus on customer satisfaction
Ensure all incoming phone calls are answered on time (SLA)
Worked out cases in given timeframes (Turn-Around-Time)
Ensure cases are worked out according to the quality criterions and requirements
Personal Targets are achieved
Strictly follows company policies, procedures and Standards of Business Conduct
High School: completion of post primary level education or University degree
Experience in relevant technologies and customer environments
Phone and remote support experience
Excellent analytical, soft skills and problem solving skills
Time management skills and ability to work with tough deadlines
Ability to handle multiple tasks at the same time and ability to prioritize
Ability to work with business processes
MS Office applications
Affinity with usage of customer logging tools and computer programs

128

Online Order & Return Fulfillment Representative Resume Examples & Samples

Fulfill customer orders/returns (manually at times) and correct any errors
Validate confidential information
Process credits/debits where applicable
Identify fraudulent activities
Provide customer service and support to the end users
Participate in new process implementation and projects
Support necessary training to all parties
Excellent English communications skills
Strong organizational skills with the ability to prioritize and high level of attention to detail and follow-up
Ability to work within environment of rapid change and high stress: strong organizational and self-discipline skills
Excellent problem solving ability, decisiveness, and capable of taking initiative
Solid understanding of business professionalism and the ability to work and share information in a team environment
Energetic and enthusiastic attitude with strong listening skills
Highly reliable, resourceful and motivated individual with positive attitude, flexible and willing to work off business hours such as weekends and evenings on occasion
Working knowledge of SAP (P77)
Ability to interact with members of various other Bell business units

129

Order to Invoice Associate Resume Examples & Samples

Sales order creation, maintenance and closing, upon request from local colleagues
Processing invoices and timesheets from suppliers
Close cooperation and communication with internal customers and SAP subsidiaries
Various and interesting work in brand new fancy offices directly at metro Nove Butovice

130

Cet-smart Order Routing Resume Examples & Samples

Bachelor’s degree/B.Tech/M.E./M.Tech (in computers, information technology or engineering)/ MCA from premier institutes
Ability to work as part of team and independently
Interpersonal skills to interact with team members and clients
Candidate should be willing to work extended hours in order to interact with global partners/teams or as per project demand
6-8 years of experience in C++ application development (Multithreading, Boost, STL)
Strong object oriented design and programming fundamentals
Solid team member with the ability to work to tight deadlines
Candidate must be able to work effectively as part of a larger global team
Nice to Have
Experience in developing low latency/real-time Equity trading platforms
Scripting languages like Python, Perl

131

Order Planning Specialist Resume Examples & Samples

Analyzes the order pool and determines what needs to be scheduled each day and shift to meet/ exceed team goals and targets
Assesses the condition of the DC to minimize any potential bottlenecks in product flow
Communicates the daily plan to the Operations team as per the SOP’s
Collects data, prepares reports and analyzes performance results to help identify opportunities for improvement
Liaisons with operations team, customer service and others as required
Works closely with Operations and Engineering to pro-actively identify and eliminate process related bottlenecks while maximizing throughput and efficiency
Acts as a Subject Matter Expert for our new Manhattan PKMS platform and helps train others on the system
Provides first level Help Desk support to the DC team as required

132

OTC Order Fulfilment Specialist Resume Examples & Samples

Knowledge of logistic processes
Computer skills: master in Word, Excel
Able to work with Sales and Distribution module of MFG/Pro system
Good skills of communication; responsibility; analytical skills; team player; orientation towards continuous process improvement
Knowledge of normative acts on Safety, Fire Safety and Environment and GMP, HACCP, ISO-9001, ISO-14001, OHSAS18001:2007, ISO 22000:2005 company policies
1+ years Customer Service and Logistics experience

133

Order Handling Specialist m/f Resume Examples & Samples

Coordinate and supervise all orders, from intake to delivery, to realize the expected delivery date
Enter and track orders in SAP, build up SAP and process know-how and proactively initiate improvements
Act as “one face to the customer”, as well as main contact for our Sales Units
Realize customer requests in cooperation with the respective department
Provide all necessary documents related to products and deliveries
Handle returns and credit notes according to ABB guidelines

134

Order Desk Specialist Resume Examples & Samples

Excellent verbal and written English communication skills
Ability to multitask task
Organized and time efficient
Develop and refine work flow processes
MS Office Usage – Word and Excel Skills are a Plus

135

Supervisor Cut Order Resume Examples & Samples

Supervises the cut order process, including reviewing orders and/or schedules to ensure that activities within the department are completed according to established schedules. Determines work priorities and work assignments required to meet the established schedule, coordinating proper staffing and equipment needs in order to accomplish daily operational objectives in a cost effective and efficient manner
Observes cutting operations to ensure even flow of materials and to proactively detect operational issues that may contribute to slowed productivity or operational inefficiencies. Oversees the sorting of cut material for ease of packaging, further processing, or shipping. Monitors team members, which usually includes machine operators, materials handlers, lift truck operators, and general maintenance personnel to reinforce proper procedures with the goal of improving and maintaining cost control, productivity, quality, and safety standards
Oversees departmental functions to ensure accuracy, timeliness, and condition of materials in shipments and storage areas. This includes damage free shipments and ease of unloading at the customers’ location. Monitors and reports all damaged products as necessary
Compiles data concerning amount and type of cut materials from duties performed, including weight, length, width, and total production data. Prepares weekly and monthly reports in order to monitor cost and maintain operational efficiencies in the assigned areas
Provides consistent and constructive feedback to employees; trains, develops or identifies employee’s training and resource needs, establishes priorities, monitors the quality and quantity of work performed by the department and the individuals within the department. This includes ensuring quality requirements and procedures for the department and plant are communicated, understood and practiced
Provide a safe work environment that meets the guidelines of the Company safety program while achieving the departmental safety goals
High School Diploma or GED required (college degree preferred) or an equivalent combination of education, training and experience that provides the required skills and knowledge to perform the essential function of the job. Typically 4+ years of job specific experience within the functional area. Experience must include a minimum of 2 years in a lead or senior capacity.Proficient using a PC and other department specific databases and/or systems
Proficient using all assigned department machinery and other related equipment and the knowledge and skills required to perform troubleshooting, preventative maintenance and other basic mechanical and operating problems
Knowledge of Mohawk’s organizational and functional operating structure, products, administrative procedures and policies
Basic knowledge and understanding of HR policies, practices and procedures as it relates to employee relations, hiring, terminations, benefits and compensations plans and administration guidelines

136

Order Resume Examples & Samples

University degree in Economics / International relations / Mathematics
2+ years of experience in project management
Strong leadership, negotiation and presentation skills, adaptability to change, initiative
Upper-intermediate or Advanced English (both oral and written)
Good analytical and organisational skills with ability to work under time pressure in a changing environment
Proficiency in Microsoft Excel, Outlook
SAP knowledge (will be a plus)
Experience in international accounting will be a plus

137

Engineer To Order Resume Examples & Samples

The Engineer to Order Specialist will provide capability and feasibility guidance to the sales and engineering teams during the IR ETO gate process
Participate in cross functional failure mode reviews with quality and operations teams to develop procedures and error proofing for failure modes with high risks of severity, occurrence, or lack of detection
Participate in cross functional control plan reviews with quality and operations teams to develop controls and counter measures for assembly failures
Assist in creating manufacturing operation instructions and routings for new product designs
Creates re-work / operation plans as required
Facilitate Engineering Change Requests (ECR’s) into existing operations / manufacturing processes
Assist Manufacturing Engineers in developing new: processes, assembly methods and assembly sequences in Rotary Assembly
Assist Manufacturing Engineers in updating product drawings and operator instructions
Promote cost reduction ideas in Rotary Assembly
Supports and assists the Manufacturing Engineer, Quality Engineer, Operation Manager and Supervisor with projects as requested
Supports and assists OPEX personnel with Lean Transformation activates
Compressed Air Systems & Services expertise
Data driven mindset in identifying and prioritizing opportunities and issues
Energetic and self-driven professional, with a high degree of customer focus
Straightforward in thoughts, speech, and actions - unquestionable integrity
Excellent communication and organization skills
Strong analytical skills, strategic thinking ability, and problem solving capacity
Good team player with an ability to work in a cross functional team environment at all levels within the organization
Experience, confidence, and stature to effectively address senior-level management, both internally and externally, as well as customers

138

Special Order Account Rep Resume Examples & Samples

2 to 4 years of related work experience
Customer service experience and promotional products merchandising or purchasing skills are required
Excellent customer relation and communication skills including verbal and written such as e-mail and phone skills
Demonstrated proficiency of Microsoft programs (Excel, Outlook, Word, and PowerPoint) and industry experience with ESP or SAGE is required
Demonstrated organizational skills with capacity to manage multiple projects simultaneously
Advanced strategic business sense to assist in managing account profitability and meeting forecast
Demonstrated math skills
Bachelor’s Degree or Equivalent

139

Telecom WAN Circuit Order Resume Examples & Samples

Process all New, Move, and Change orders for Data and Voice services from various Telecom Carriers, such as Layer 2 METRO-E, Switched Ethernet, Layer 3 AVPN/MPLS, Ethernet Internet and ISDN PRI’s,
Track order status and provide timely updates to customers
Document clear and concise notes related to order activities in the internal databases to ensure that the customers can view the most current status of an order
Work closely with Project Managers on large scale Enterprise deployments to meet customer’s unique requirements
Utilize Telco Carrier’s online portals to process orders and obtain accurate and timely service order completion notices
Answer customer calls for queries regarding order status activities
Update internal systems with circuit and service detail information for all orders
Provide high quality customer service and timely product delivery
Serve as the primary point of contact for all internal customer expectations and telco vendor escalations to complete each order within the standard intervals or better
Responsible for the lifecycle of all telco vendor circuit orders by acting as a liaison between internal customers and telco vendors
Background in M-A-C (Move, Add and Change) day-to-day environment
Experience with telecom ordering and provisioning process
Knowledge of Ethernet optical and electrical WAN access hand-off types
Experience with use of data analysis to identify root causes to solve and mitigate issues
Ability to resolve complex issues
Team collaborator
Proficiency with MS Office, especially Microsoft Excel
Ability to multi task in a high paced environment
Ability to develop, brief and lead customer-requested training and briefings

140

Order Operations Specialist Resume Examples & Samples

Generate invoices/credit notes timely before delivery
Handling invoice modifications
Ensuring accuracy of our invoice templates
Handle administrative tasks as required during the Order and Reservation processes
Escalate matters that require senior management concurrence in a timely manner to line management
Collect information on delivery performance and accuracy
Utilise, update and maintain the integrity and adequacy of information in Tesla’s CRM and ERP systems
Ensure Tesla meets its obligations and commitments towards customers and offer them the best customer experience possible
Follow up on the necessary documents involved in the hand-over of the car to the customer
Liaising with key-interfacing departments including the Finance department to ensure timely invoicing
Perform ad-hoc duties as assigned by line management

141

Sales Order / Cost Analyst Resume Examples & Samples

Prepare monthly Request for Invoices (RFIs) and sales orders for both fixed price and reimbursable sales
Monitor and research cost and request journal entries to ensure costs are accumulated against work orders/WBSs correctly
Determine O&A efforts completed and ready for billing
Obtain Statements of Completion of Work(SOCOWs), when required
LI-LP1
Bachelor Degree in Accounting, Business, Finance, or other related field 2 years of related experience OR Associate Degree with 6 years of related experience OR High School Diploma or Equivalent and 10 years of related experience OR an equivalent combination of experience and education

142

Order Execution Manager Measure & Analyze NEE Resume Examples & Samples

Create a stimulating and motivating environment allowing all reports to deliver to their maximum
Actively support direct reports in their personal and professional development
Regular follow-ups of group performance, including development of efficiency reports and other statistics
Monitor the order process from A to Z and escalate as necessary/appropriate
Actively work with continuous improvements of the organization and development of lean processes and tools
Ensure that all transactions are properly screened and recorded in accordance with the Company’s Trade Compliance procedures and that any issues are escalated per the Company’s Trade Compliance Manual
Actively work to ensure that the company’s quality objectives are met and that quality processes and instructions in general and the department related ones in particular are being followed and improved as needed
Responsible for Sales Prognosis (POR forecasts)
Internal ISO9001 auditor
On-time and complete entering of the orders in the ERP system
Keep a close contact with customers/Sales Offices to inform of any delays and problems
Manage documentation requirements and ensure the documentation is delivered complete and on-time
Management experience (leading and motivating people)
Good communication & analytical skills
Experience in Process optimization and improvements
It’s desirable that the candidate master at least 2 of the local languages (SE,DK,FI) as well as English

143

Customer Order Executive Resume Examples & Samples

Enter customer manual orders and review Internet orders to verify prices, quantity, configurations, delivery, shipping etc details are correct
Maintain excellent working relationships with customers to assist them in ensuring their orders entered match their requirements and expectations, keeping them updated on the progress of their orders
Work with Pricing Team to ensure EDF’s (Exceptional Discount Form) orders are duly authorised prior to entry on system
Work with Order Fulfilment in Venray, to ensure the timely shipment of customer’s orders
Maintain accurate records to enable timely reviews/audits of customer orders
Ensure that all orders are raised within the Revenue Recognition process
Work within the Finance Team, providing assistance and cover as required, ensuring as a collective unit the highest possible professional and ethical standards are maintained

144

Order Handling Engineer Resume Examples & Samples

Offer quotation to PUs
Total cost management with feeder factory product
Order execution to fulfill PUs demand by means of OTD, FPY, cost
Contact with PUs for understand the demand and transfer to internal process
Other tasks from the line manager
Fluent English and excellent computer skills

145

Director, Quote To Order Resume Examples & Samples

Technical Skills: Strong project and program management skills
Pricing Methodologies: Demonstrated experience and subject matter expertise with pricing processes and methodologies
Build Relationships: Establish and maintain positive working relationships with others, both internally and externally
Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate communication tools
Collaboration: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions
Negotiate: Lead the organization through challenging conversations to arrive at consistent Quote to Order processes
Lead: Positively influence others to achieve results that are in the best interest of the organization
Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear timely decisions
Organize: Set priorities, develop a schedule, monitor progress towards goals, and track details, data, information and activities
Plan: Determine strategies to move organization forward, set goals, create and implement actions plans, and evaluate results
Solve Problems: Assess situations to identify causes, generate solutions, and make recommendations to resolve the problem
5+ years Lean and Six Sigma experience with focus on risk identification, metrics, governance, and benefits realization
5+ years of direct and relevant CPQ experience
Technology or professional services sector experience (preferred)
Bachelor’s degree (Business, Information Systems or Engineering strongly preferred)
Master’s Degree in Business Administration (preferred)

146

Senior Order Screening Specialist Resume Examples & Samples

Analyze and interpret large batches of data to identify trends relating to fraud, reviewer behaviors, and opportunities for process improvements
Engage in team, site, organization level initiatives
Provide on-site leadership support when needed
Review and evaluate transactions in order to identify fraudulent activity
Adhere to established Screening Management Guidelines and Expectations in order to meet and exceed performance expectations
Candidate possesses strong analytical skills
Must demonstrate the ability to manage multiple tasks with strict time limits on an on-going basis
Must be able and willing to analyze processes and recommend improvements

147

Order Book Management Coordinator Resume Examples & Samples

Work with and support other Order Fulfillment functions of Inbound Planning, DC Planning and Inventory Management and Customer Fulfillment with the aim of driving OTIF delivery
Monitor the availability of product by optimal sales orders entry and enable delivery to the customer and escalate issues whenever necessary
Be main contact for internal customers and answer/execute requests based on customer needs
Execute allocation, delivery note creation and backorder/season cleanse jobs against defined rules, schedule and monitor results
Update/monitor material master data and sales order settings as well as daily delivery note creation and provide data to management and stakeholder
Execute reporting based on demand/supply picture to support management in decision making
Monitor orderbook correctness and maintain sales orders in case of inconsistencies

148

Order Operations Specialist Resume Examples & Samples

Performs daily processing of all operational aspects of sales orders, including but not limited to invoicing and refunds
Responds to order-related information requests from Sales, Delivery, Service and other departments throughout the organization
Coordinates with Finance and IT to ensure orders and payments are accurately captured in all downstream systems
Participates in special projects as needed

149

Order to Remittance Analyst Resume Examples & Samples

Ensure high quality OTR process (Order Entry, technical order classification, and financial order classification. Order management, invoicing)
Interface with all internal and external customers (ITPS, Marketing, Sales, Engineering, Supply chain…) to assure on time (SCOT) and high quality order fulfilment
Coordinate shipments with forwarder
Export operations experience, or order management of freight forwarder operations experience
Drives growth and innovation effectiveness through influence and collaborate across functions
Proven ability to execute, multi-task, and deliver on commitments

150

Purchase Order Clerk West Texas Resume Examples & Samples

Assist buyer with purchase order revisions, change orders, invoices, receiving, etc
Familiar with a variety of the field’s concepts, practices, and procedures
Provides routine administrative support
Performs and assumes other duties and responsibilities as may be required by immediate supervisor
A total commitment to working safely and participating in all HSE programs
English language skills, both written and verbal
Excellent communication and teamwork skills
Must type 50 word per minute or more
Excellent computer skills including Microsoft Office products and Internet Procurement Systems
Ability to perform essential functions of this position with or without reasonable accommodations
Minimum of 1 year experience in a similar position for another drilling contractor or 6 months of service with Nabors
Two or four year associates degree
Knowledge of oil and gas equipment is a plus
Able to receive verbal and written instructions
Must be able to lift/carry up to 20 lbs frequently, and 5 to 10 lbs daily

151

SAP Order Resume Examples & Samples

Understands the strategic direction set by senior management as it relates to team goals
Uses considerable judgment to determine solution and seeks guidance on complex problems
Primary upward interaction is with direct supervisor
May interact with peers and/or management levels at a client and/or within Accenture
Determines methods and procedures on new assignments with guidance
Minimum 5 years’ experience Order to Cash Processes in SAP/SD/MM, Sales Order Processing, Logistics Execution and Billing
Bachelors’ Degree required
Ability to routinely travel 75% (Monday-Thursday)
Strong client communication and relationship building skills
Prior experience with business cases and shaping client value propositions
Knowledge of related functions (i.e. Finance)

152

Order Resume Examples & Samples

Assess Order-to-Cash process performance, identify process gaps with industry and geography leading practices
Design recommendations taking into account business, industry and local constrains
Define business case & road map for transformation
Drive process transformation/change management project into multinational companies and in complex environment (various locations, countries, systems) involving all functions involved in the end-to-end process
Participate into Order-to-Cash technology solution implementation (i.e. credit management tool – Collection & Dispute Management system)
Design and participate to taskforce project to drive overdue payment reduction

153

Order Engineer Resume Examples & Samples

Interpreting customer specification requirements
Researching and specifying appropriate hardware for the application
Creation of electrical schematics and wiring diagrams
Generation of bills of material, and modification of standard assemblies as required to suit the application
Interaction with corporate customers, field sales and marketing personnel and plant manufacturing associates
Minimal travel may be required

154

Senior Business Systems Analyst Order Mgt Resume Examples & Samples

Business analysts focus on the collection and documentation of business requirements that drive the design of business systems solutions. They may also participate in business planning, needs analysis and business risk assessment, leading business process redesign, acclimating business processes to changes in technology and consulting with the customer on how to best support the business through the effective use of technology
Facilitates requirements gathering sessions to understand and document complex business needs, often eliciting hidden requirements and/or clarifying vague or unclear requirements. Analyzes business operations and processes to understand strengths and weaknesses. Supports the identification of opportunities for process improvement, management control of work, or automation
Creates requirements definition documentation and functional specifications to capture business needs using advanced business processes. Creates workflow diagrams to document current and future business environment. Validates with the customer and shared with project stakeholders. Applies thorough understanding of business processes and user needs to formulate and define system scope and objectives
Tracks progress of projects to ensure alignment to requirements; manages any deviations from requirements to ensure resolution
Reviews test plans and scripts for completeness and accuracy
Provides implementation support, preparing the business for the system solution. Acts as a subject matter expert and supports train-the-trainer and other learning activities with Corporate Learning and Development and Business Partners
Serves as a coach and mentor to more junior Business Analysts. Delegates tasks as appropriate
Clarifies vague, undefined business needs, helping users define requirements and determining how to best address them
Can identify potential opportunities to automate and/or improve an existing process
Supports the definition of requirements, and how to best address them, considering the goals of the whole organization
Conceives of and supports the design of projects that may require integration across multiple technical platforms
Analyzes information requirements that may cross multiple systems
Conducts ROI and other financial analysis to support project funding/prioritization
Leads the business analysis phase of a project. Typically works on work type 2 projects
Develops alternatives and provides recommendations for business case
Possesses a high level of knowledge and expertise in the business processes, products and services of various business units and how technology is used as decision support within various business units, and the organization as a whole
Understands complex business processes and is able to document them in a logical and comprehensible manner
Is able to identify goals or requirements in user area that are conflicting with overall organizational goals, and raise them as appropriate
Identifies and/or develops business performance measures to track the benefits of a project or service
Has a good understanding of the general competitive landscape from a business and technology perspective
Bachelor's Degree preferred and 5-7 years of related experience or an equivalent combination of education and experience

155

Order Svcs Coordinator Resume Examples & Samples

Maintain a detailed and thorough understanding and working knowledge of the various password authorization utilities utilized by the entire product line. Knowledge of the various password utilities must be sufficient to allow for the independent verification and validation of the parameters required by each password utility and a technical understanding of the various error messages and the appropriate corrective action required to initiate a solution. Provide input to department policies concerning changes in business practices and procedures that impact the various password utilities
Must be able to independently generate and distribute each password type in a timely and accurate manner
Utilize both verbal and written communication skills to communicate with Customers and internal personnel on contract and company policies and procedures in regards to the overall administration of Passwords
Demonstrate leadership and high sense of interpersonal skills to provide direction, guidance and support to the other Password Coordinators within the department on all standard and non-standard password related issues
Two to four years of customer service experience in password administration domain
Must possess excellent organizational and communication, both verbal and written skills
Must be very detailed oriented and exhibit a high degree of accuracy in the performance of job functions

156

Order Filling Supervisor, M-T AM to Complete Resume Examples & Samples

Monitors work processes and makes suggestions for modifications in order to increase and improve productivity efficiency and accuracy for the purpose of improving costs; implements changes as directed or needed
Oversees the department staff in filling orders double checking and shipping with the assistance of Lead Order Fillers
Ensures the maintenance of records documenting order filling process such as quantity size strength and NDC numbers
May interact with customers in resolving order filling issues
Knowledge of computers to operative effectively with Outlook PowerPoint Word and Excel

157

IT Quote to Order Senior Manager Resume Examples & Samples

Quote to Cash Lead has primary responsibility for defining IT Quote to Cash Strategy, technical design and execution including implementation. This includes the transformation and standardization of the Quote to Cash process globally and for all business units within Baker Hughes
Responsible also for support of existing Quote to Cash processes in SAP (pricing, outputs, sales order management)
Leading a team of managers and their reports, providing development and coaching
Conduct when necessary project management, business process analysis activities and requirements management and interface with other IT areas to ensure the execution of the projects on time and within budget
Work with operations directors, managers and operations support directors to define the capabilities required. Work with them on detailing business requirements training, testing and deployment activities
Identify training opportunities and work with business counterparts to ensure successful change management and training activities are completed as required
Responsible for assuring applications and infrastructure are suitable to satisfy business needs and service levels including controls
Responsible for meeting project and the cost center(s) budget, including implementing initiatives to reduce recurring costs
Responsible for working within IT assuring that requirements and design of all business processes, and the infrastructure and applications meet the needs of the projects and their business partner’s day-to-day operation
Oversee and direct the development of business requirements, and the development and testing of functional and project specifications
Lead the design, development and improvement of cross-geo business processes and common applications maintaining or strengthening internal controls
Approve all investment in new system initiatives or major systems modifications in the respective areas
May manage/support one or more areas of process specialization
Responsible to comply with internal IT project and application management processes such as weekly/monthly reports and Key Performance Indicators including Software Development Life Cycle and Product Development Management
Bachelor's Degree in Engineering or Computer Science or equivalent experience
12+ years’ experience in IT related field
5+ year’s management experience
8+ years of Techno functional experience on SAP Sales & Distribution in Oil and Gas, in the Oilfield Services Industry, including contracts, pricing, quotes and sales orders
Experience managing large projects to develop, configure and deploy SAP Sales and Distribution solutions to the operational areas in Oilfield Services companies and/or related Oil and Gas organizations
Extensive domain knowledge on Oil & Gas and Oilfield services operations processes for different product lines (Artificial Lift, Completions, Drilling Services, etc.)
Knowledge of Commercial Management, Tender and Contract Management processes and systems in the Oil Services Industry
Experience managing and developing others
Strong leadership skills and the ability to build relationships
Working knowledge of Oil and Gas Industry, competitive and world class best practices
Competencies: process management, action oriented, customer focused, interpersonal savvy, learning on the fly, peer relationships, problem solving, continual process improvement, drive for results, self-development, ethics and values, integrity & trust
IIBA, ITIL, or CMMi Training and/or certification would be desirable
Six Sigma experience desirable
Preferred experience SAP FI (financial systems) and associated processes including invoices
Preferred experience managing a project using Agile Development Methodologies (Scrum Master)
Preferred Configure Price Quote (CPQ), Price Management and Pricing Analytics experience
Preferred Business Intelligence tools knowledge (SAP BW preferred)
Preferred experience with Field Service Management Systems including job design, planning, execution (dispatching, field tickets) and post job activities

158

Order Selectors Resume Examples & Samples

Selects various grocery, perishable, general merchandise products or supplies from warehouse stock by using Vocollect automated system
May count, sort, or weigh incoming orders to verify receipt of items on purchase orders
Reports adjustments to inventory counts, spoilage or damage to stock, location changes, and out of stocks
Marks identifying codes figures, or letters on articles, using labeling equipment
May cut stock to fill orders
Responsibilities include maintaining order selection performance standards of speed and accuracy with minimum damage and maximum safety
Attends work regularly and on time as scheduled
Assists other department personnel in the performance of work activities when peak work loads require or during absences of division personnel
Plans and prioritizes work load to ensure that department needs are met as well as the overall organizational needs of the company
Follows instructions promptly and efficiently, taking initiative when appropriate
Ensures that temporary assignments/coverage for departments are completed in a timely and efficient manner
Adheres to and observes SUPERVALU' Organizational Work Rules and Regulations and SUPERVALU' Safe Work Procedures
Communicates frequently with supervisor to alert the status of on-going operations pertaining to the incumbent's area of responsibility
Promotes good working relationships by maintaining a courteous and friendly manner
Maintains favorable working relations with division personnel
Performs various Warehouse/Transportation Department related functions and assignments in an accurate and timely manner, as required by the supervisor
Maintains order selection performance standards of speed and accuracy with minimum damage

159

Coordinator, Multiplication Order Mgmt Resume Examples & Samples

Multiplication Order Management (MoM)
Request, schedule and complete field inspections for phytosanitary and OECD certifications
Data entry for grower contracts and information
Data entry for field activities, notes, and agronomic data
Completing Process Orders for seed production in SAP
Utilize EZ-Procure to secure purchase orders, purchase supplies, and manage invoices
Adherence to HSE activities, requirements and behaviors as outlined in HSE management system
Adherence to all corporate policies, procedures, and guidelines
Perform other duties as required to meet department or site needs
Perform to KPI’s to meet the annual improvement objectives
Support QM process improvement initiatives
Assist in harvest schedule
Input delivery, processing, and shipment of seed into the system
Maintain crop reports and summaries as required
SAP Knowledge preferred
Ability to work positively and effectively with outside vendors/agencies and internal personnel and departments
Excellent written and verbal communication skills to work well with co-workers
Team oriented to work with internal and external customers
Detail/Accuracy Oriented – All procedures and policies must be understood and followed. Data entry into data management systems must be accurate
Ability to adapt to changing environmental/situational needs
Ability to remain flexible and responsive when faced with multiple urgent requests
Communicates with impact – gains commitment of individuals and stakeholders in a compelling way
Focuses on customers – is dedicated to meeting the expectations and requirements of internal and external customers
Collaborates across boundaries – collaborates effectively across organizational and functional boundaries, and leverages diversity
Sitting while performing computer operations for extended periods of time
Ability to work days, evenings and weekends
Ability to operate standard office equipment including phone, fax, copier and computer
95% of work performed in standard office
5% of work performed in field locations or meetings
General office environment
Computer usage for extended periods of time
Heavy phone usage including teleconferences

160

Engineering to Order Resume Examples & Samples

Develops detailed integrated project planning (planning includes customer approved SOW, stakeholder information, tasks, milestones, skill-set/resource requirements and quality controls) for various internal (Engineering, Supply Chain, Production and other support teams) stakeholders utilizing the Project Management methodology and taking into account unique requirements, time constraints and/or non-standard processes
Identifies critical path for material (short lead time and long lead time items), engineering and production resources and monitor on a daily basis
Initiates project kickoffs with various disciplines involved, review work plans, assign responsibilities and identify escalation paths. Handover work and monitor in time project delivery. Identifies KPI’s to be used in ongoing internal and external project updates from the Coordination Team
On overall project level continuously monitor, oversee, integrate, co-ordinate and align various work- orders. Initiates and/or takes corrective measurements. Informs and/or consults Project Management when required or necessary
Reviews scope change requests taking into account critical path and schedules of the project. Performs risk analysis based on impact of change request and advice project management in decision making
Supports and facilitates risk management on a regular basis, participates in reporting of KPI’s to management. Initiate project review upon completion to evaluate performance. Prepares with the available software tools job profitability and customer satisfaction score, document lessons-learned
Signals and solves bottleneck situations on an overall project level, instruct various disciplines. inform and/or consult Project Management when required or necessary
Actively contributes to improve existing customer levels and business processes to reduce lead time, reduce waste and remove bottlenecks as well as to improve profitability of projects on hand
Degree in Engineering / Diploma in Materials Management, Production
Planning, Strong in Material & logistics management would be required; APICS Certification would be plus
³ 10 years’ experience in Production Planning/Production/Supply Chain
Experience in other areas like Lean/Six Sigma, Program Management would be added advantage
Must have strong analytical skills
Ability to manage employees effectively in order to realize assigned KPI’s (OTD en OTR). Ability to forge strong relationships at all levels in organization. Strong Team player
Customer/Supplier interaction in a highly demanding environment

161

Special Order Account Rep Resume Examples & Samples

Utilize effective communication skills to discern customer expectations and develop and present recommendations to customers for approval. Utilize company systems for pricing application with manager oversight for larger volumes. Work with suppliers to source products/negotiate cost to meet the customers specific needs for non-program merchandise, special events, etc
Collaborate with various support departments to implement customer expectations & requirements. Support the program process by providing necessary customer information to ensure the success of a program
Customer service experience is required and any promotional products merchandising or purchasing skills are considered a plus
Demonstrated customer relation and communication skills including verbal and written such as e-mail and phone skills
Demonstrated proficiency in Microsoft applications (Excel, Outlook, Word, and PowerPoint)
Demonstrated skills in math to evaluate quotes and project cost to customer

162

Order Operations Specialist Resume Examples & Samples

Perform revenue recognition checks in line with our existing processes
Invoicing
Liaising with key-interfacing departments including the Finance department, Delivery Managers and Sales

163

Order & Policy Analyst Resume Examples & Samples

Review all EDI purchase orders for accuracy and efficiently enter manual orders into SAP. Obtain necessary approvals to execute changes to SAP Master Data related to customer pricing, Payment terms, & discounts. Change SAP Master Data, as needed, to release sales orders on hold. Must adhere to and enforce Corporate Approval Policies and SOX guidelines
Analyst works to ensure that the cost of doing business with Trade accounts is correctly identified, tracked, and reported. Solely responsible for determining, creating, and maintaining customer's COB sales policy with respect to accrual agreements, reservations, & forecasts in the Vistex IP application
Create and update critical reporting tools including the Cost of Business and Audit Allowance documents. Also, responsible for the development of financial reports and BI Sales reports that are used as supporting documentation for customer volume, as well as earned and issued promotional allowances. These reporting tools may be in excel or in Business Objects application
Analyst takes a lead role in preparing and leading quarterly Customer Cost of Business review meetings held with Hasbro Sales and Local Finance . Also, provides Hasbro Sales and Finance with periodic reporting for program accruals, policy earnings, and balances for reconciliation and presentations to Trade customers
Analyst serves as an account liaison with external trading partners and works to develop collaborative partnerships, improve operations, and enhance overall business relationships
College degree in General Business, Finance, or relevant business experience
Knowledge of SAP, Supply Chain Operations and Trade Promotion Management
Strong Excel skills & familiarity with Business Objects report writing concepts and practices
Organized, attention to detail, analytical mindset
Flexible schedule during peak season
Ability to develop and execute task specific projects with minimal supervision
Bilingual – Spanish or Portuguese is required for Latin America business units

164

SCA Order Clerk Resume Examples & Samples

Maintains inventory by identifying, labeling, and placing materials and supplies in stock; recording location of inventory
Locates materials and supplies by pulling and verifying materials and supplies listed on parts request and updating database
Receives shipments and verifies its contents by opening materials and supplies and cross checking with manifest
Documents materials and supplies disposition by recording quantities delivered and location of materials
Retrieves material and supplies from technician by verifying materials and supplies, part number, serial number and quantity; placing materials in stock
Prepares materials for shipment by identifying, pulling, packing, crating, loading, and securing product

165

Ikea Pick-up & Order Point Returns & Sales Coworker Resume Examples & Samples

Attend training at the IKEA Burlington Store, and possibly other IKEA locations
Being passionate about the products you sell and actively learning about their features and benefits. You then want to share this knowledge with customers and colleagues
Actively approaching customers who you see need additional help, and advising them on the best solutions for their homes in order to sell more
Preparing your area of responsibility for stock replenishment and next day’s business
You can lift at least 50lbs
You can prioritise and organise your own work to make efficient use of your time

166

Customer Distribution Order Services Process Expert Resume Examples & Samples

A sense of urgency to resolve issues during stock build-up, and taking accountability for the end result
Use creative problem solving skills in conjunction with IKEA’s core values
Communicate and partner with co-workers across the organization
3-5 years commitment in this function as we are building and establishing a totally new function in AP

167

Order Handler Resume Examples & Samples

Performs standard activities associated with the receipt, review, processing, and issue resolution of customer purchase orders and contracts
Ensures customer requested prices and purchasing terms comply with governing sales agreements and company policies
Determines correct product code and part numbers ordered
Performs standard reporting to Management
Excellent English language knowledge ( German, French, Italian or Spanish as additional)
Ability to interpret legal language in contracts and terms on Purchase Orders
Ability to work extended hours at computer terminal
Ability to work extended work hours for end of the quarter transactions
Customer-oriented, pro-active and well organized person with ability to act quickly

168

Order Clerk Resume Examples & Samples

Routes orders received by Order Processing Department
Processes orders with all critical information necessary to produce the label to customer's specifications
Reviews orders received for accurate pricing, spelling, and other information
Contacts customer to confirm missing or additional information on orders and quotes (such as quantity and ink color)
Prepares and ensures the completeness of order jacket and submits to QA
Answers incoming telephone calls regarding Order Processing orders or inquiries regarding items and availability of those items
Enters customer's specific quote request into the computer, emails, or auto faxes quote to customer
Computes prices, discounts, and shipping charges on label orders and quote requests
Retrieves quote requests from the Quote Queue and completes the quote or sends to the appropriate area to be completed
Outsource orders to other vendors, complete follow-up on order including confirmation, shipping charges, tracking numbers, activating, and invoicing
Handles special accounts, which may require special procedures
Make copies of paperwork
Data entry and other clerical work

169

BSA Order Management Resume Examples & Samples

Systems Analysis: Collaborate with business partners (i.e. Customer experience/logistics/3PL/planning) to identify new opportunities, gaps and additional needed functionality to improve business process, maximize efficiency and cost savings. Requirements gathering & analyzing, function design (in collaboration with Global IT teams) to drive the development and delivery of new functions/system to support business. This will include EBS as well as 3rd party order management fulfillment / full cycle of supply chain (including demand planning, supply planning)/ distribution/ inventory management and other related functions.Ensure the business requirements are properly captured by IT team in his/her area
Basic Project Management: Defining projects plans and schedules to deliver the solutions identified above and using Deckers project management methodologies, secure the appropriate resources to deliver the projects. Work with Regional & Global IT resources, and/ or selected vendors to ensure that projects stay on track and drive to completion
Routine System Support: Able to analyze problems and provide coherent solutions to both users and management. Work with internal and external IT team (Global IT team & vendors) to define solutions, create spec documents, define workarounds, test and implement actions to resolve problems. This will include the ability to troubleshoot all the application related issues for order management/supply chain/3PL as well as demand planning & supply planning
Basic Vendor Management: Manage service delivery from the 3rd parties (internal & external). Deckers has vendor teams to provide support/development. He/She will work closely with vendor teams, to make sure they can deliver the service within aligned scope/SLA and meet user expectations. Vendor management routines like ticket review and SLA review is required. As a part of these routines, he/she needs to initiate service improvements suggestions and influence the vendor teams to make it happen
Degree in Information Technology, Business or similar field of study. Oracle certification preferred
Subject matter experience in Oracle EBS Order Management, Shipping and Inventory modules
Experience in translating requirements into optimized designs, and identifying design alternatives and implications on functionality, effort, performance and operations
Has good understanding of Oracle’s ERP system, table relationships, and underlying data flows
5+ years of overall experience in Supply Chain
4+ years in Oracle EBS Order To Cash
2+years’ experience in Supply Chain modules such as Inventory, Purchasing and Shipping
Minimum 3 years PL/SQL programming experience
Strong techno-functional skills in Oracle Order to Cash processes
Good knowledge of Oracle Database concepts, PL/SQL programming and application performance issues/solutions
Good technical troubleshooting capabilities including ability to debug procedures and packages
Experience working effectively in complex global organizations, satisfying the needs of diverse constituents, and often working under the pressure of competing and sometimes conflicting priorities
Experience in developing or modifying interfaces
Experience in identifying operational issues and recommending and implementing strategies to resolve problems
Prior experience in using ITIL compliant support and quality tools such as, Service Now, HP Quality Center and Quest STAT etc. will be a plus
Any experience with Oracle SOA platform will be huge plus

170

Task Order Program Manager Resume Examples & Samples

Oversees the activities of all the cyber security functional areas
Create and continuously update the Cyber Security Integrated Master Schedule (IMS) for all Cyber Security projects
Develop strategic planning objectives and identify key execution milestones to ensure a project remains on schedule
Provides recommendations to the government corrective actions to keep projects on time
Evaluate security technologies
Provide recommended solutions that can be centralized managed with scalability to expand for internal and external support capability
Review processes to determine how effectively threats are mitigated and incident response handled
Shall assist to develop, coordinate, and track staff
Establish enterprise-wide practices, processes, and tools to enhance information-sharing and collaboration
Support senior and executive level management briefings
Scheduled reviews of existing capabilities and compare to new and emerging capabilities
Bachelor's degree in an IT related field, or equivalent experience
10 or more years IT program management experience
5 or more years IT program management experience within DOD or IC
5 or more years Information Assurance/Cyber experience within DOD or IC
Demonstrate expert-level knowledge in planning, directing, and managing projects/operations in an organization similar in size to this acquisition
Demonstrate experience with researching and fielding new and innovative technology
PMP certification, ITIL foundations certification, DOD 8570 IAM Level II certification
Demonstrate expert-level knowledge in planning, directing, and managing projects/operations similar in scope to this acquisition
Expertise with common project management tools (e.g. MS Project, CostPoint, etc.)
Expertise with project management processes (i.e. contract administration, personnel management, schedule management, task management, status reporting, quality assurance, etc.)
Experience planning and implementing contract transition activities
Experience planning and delivering surge support
Experience establishing a knowledge management program
*************** No Agencies Please *****************

171

Task Order Lead Resume Examples & Samples

TS/SCI w/polygraph security clearance
Bachelor's degree preferred (or equivalent work experience)
Must have at least 10 years related experience
Demonstrated leadership and team development capabilities
Must be comfortable working with others and helping them succeed
Must be able to maintain confidentiality pertaining to employee actions, issues, and compensation
Excellent inter-personal skills required

172

Order To Invoice Associate With English & German Resume Examples & Samples

Processing course registrations
Maintain scheduling and event data in SAP system
Support the hotline (incoming calls)
Close cooperation and communication with external and internal customers and SAP subsidiaries
1 year experience in accounting would be appreciated, but is not required
Accounting knowledge is an advantage
Upper-intermediate written and spoken language skills in English and German
Excellent “Customer Focus” approach
Excellent communication skills on phone
Ability to work in an international enviroment
MS office (Excel, Word, Outlook)
Opportunities for professional growth in HR field

173

Customer Distribution Order Service Specialist Resume Examples & Samples

Good knowledge of customer order, range and replenishment administration systems
Willingness to work with different IT systems incl proven Computer skills in MS Office
Numeric skills
Fluent in English and preferable the local language
Experience within Retails home delivery strategy is an asset
Experience within IKEA’s Supply chain is an asset
Strong analytical and operational skills
Ability to multi task and work in a fast paced environment
Dynamic, action oriented team player that is self-motivated and confident in making independent decisions
Creative problem solving skills in conjunction with IKEA’s core values
Find better ways
Inspire and clarify
Enable change

174

Order to Invoice Specialist Resume Examples & Samples

Expenses monitoring and managing workflows
Highlighting expense policy variances to authorized signatories
Tracking and Monitoring of expenses
Sub Contractor Invoice end to end tracking, processing and reporting
Billing Preparation - Timely movement of job through JDE ERP system to invoice generation
Manage time and expense amendment requests Incomplete T&E, missing time and T&E reversals
Chasing missing time with technical staff
Support SSC AR team in dispute resolution
Actively engage in Continuous Improvement initiatives to drive down need to for error corrections
Deliver objectives to agreed service level agreements (SLAs)
Deliver excellent customer service
Knowledge of Microsoft packages, excel, word etc
Excellent customer service skills to our internal and external clients
Fluency in written & oral English
Fluency in an additional European language
Experience within Order to Invoice/billing environment
ERP experience, JDE a plus
Ability to work on own initiative or as part of the team
Ability to work and deliver collaboratively across a complex global matrix

175

Order Clerk Resume Examples & Samples

Reviews requisition and negotiates within budgetary limitations and scope of authority. Obtains material from supplier at the lowest cost consistent with considerations of quality, reliability of source and urgency of need. Confers with vendors to obtain product or service information such as price, availability, and delivery schedule
Prepare orders and follows up on orders to expedited delivery and shipment. Obtains certifications of delivery and conducts check against order. Determines method of procurement such as direct purchase or bid
Develop and maintains necessary records and files for efficient operation. Will perform other position-related duties as assigned
Prepare purchase orders using MP2 5.0
Maintain procurement records such as items or services purchased costs, delivery, product quality or performance
Approve invoices for payment
Perform duties within 95% accuracy

176

Sales Order Administrative Specialist Resume Examples & Samples

Maintain internal and external customer relationships based on professionalism, responsiveness and ethical conduct
Responsible for managing and fulfilling customer requirements and ensuring complete and accurate information is received with purchase orders
Review assigned requests for quote to ensure the most beneficial terms and conditions
Coordinate reviews of customer documents with internal departments as necessary
Prepare spares/repair quotations for submittal to customers assuring that all terms and assumptions are clearly documented and required internal approvals are received
Effectively develop both oral and written communication with the internal and external customers
Negotiate and administer spares/repairs contracts
Prepare Contract Briefs in accordance with company procedures, and follow-through until project is opened and booked
Entry of sales orders for all contracts received by organization that are assigned
Support Customer Service by processing repair PO’s and entry of bookings in CostPoint
Minimum of 5+ years experience in customer service and/or order processing
DOD and commercial contracts experience for O&R Contracts
Knowledge of CostPoint data entry and its relationship to other functions in the Company
Problem and conflict resolution skills
Ability to work in both internal and external high demand customer environment
Quote preparation, submittal and follow-up with customers
Must have strong work ethics, flexibility and interpersonal skills to work within and in support of a teaming environment

177

Order Control Planner Resume Examples & Samples

Develop and Control the daily pick plans based on the order flow
Manage fill rate performance for all orders
Wave pick plan
Set up waves based off of plan
Change ship via when necessary
Check waves to ensure that all shippers processed
Allocate orders approved by planning
Create and maintain production reports, update daily
Participate in physical inventories as needed
Perform all other duties as assigned or required
Must be proficient in Excel and Outlook, PKMS and Oracle a plus
Strong ability to multi-task
Comfortable working in an environment of change
Experience in automated warehouse environment
Expediting experience a plus but not necessary

178

Order Acceptance Analyst Resume Examples & Samples

Thoroughly review an interpret client agreements and billing terms to discuss with clients
Prepare and analyze pre-bill data in excel to present in an format that is clear and concise
Answer any client questions or concerns regarding billing terms, invoices, payment options and invoice delivery
Develop and maintain relationships with internal and external stakeholders to address customer needs and expedite requests
Ensure the Order Acceptance project tracker is up to date with all action items documented and completed
Document and maintain accurate account updates/tasks in Sales Force
Utilize product descriptions from the SOC to communicate a basic understanding of product information to clients as needed
Introduce and encourage customers to utilize the RealPage Client Portal
Minimum of 3 years’ experience in Accounts Receivable and Account Relationship Management
Excellent verbal, written and analytical skills with demonstrated abilities to establish, develop, communicate and maintain productive business relationships at all levels of the organization
Understanding of Real Page billing and services is preferred
Outstanding documentation and follow-up capabilities required
Proficient knowledge of Excel, Word and Outlook. Sales Force experience is a plus
Must be detailed oriented
Encouraging, motivating, and friendly personality
Ability to understand and discuss client expectations
Must be able to work well with individuals at all levels, inside and outside the organization
Demonstrated ability to work independently; must be self-motivated and goal oriented

179

GCC CSR Order Management Resume Examples & Samples

Create under limited supervision quotations/opportunities in ERP system and provide to customer. Dealing with limited volume
Escalate and follow up on customer requirements not being met
Handle customer inquires via phone, e-mail, and fax
Generate reports & track orders, opportunities, booking and shipment
Develop understanding of customer requirements and relationship with customers
Develop basic knowledge of AMAT products
Explains complex information to others in straightforward situations

180

Inquiry to Order Operations Leader Resume Examples & Samples

Serve as an adviser for escalated Level 2 Contract, CRM and CPQ related system(s) issues
Load and maintain contract data and ensure timely updates as necessary
Identify Salesforce.com and CPQ tool and other areas of enhancements necessary to support business processes
Collaborate with our teams across the ITO business matrix
Acts as the liaison and subject matter expert (SME) for the integration(s) of CPQ platform with Universal Customer Master, Saleforce.com and Order Management business applications
Engage in system testing efforts to support changes, enhancements and new deployments of Salesforce.com, CPQ and other supported platforms
Collaborate with end users and Digital Enterprise Technology (DET) team to ensure the wing-to-wing opportunity and quoting processes are supported
Support pricing organization as needed for requests. Ensure appropriate pricing resolution for end users
Maintains relationships across Digital Enterprise Technology (DET) & functional areas (infrastructure, operations, Centers of Excellence, etc.) to support effective implementations of strategic CRM and CPQ programs
Manages daily activities, issue resolution and communication across the businesses
Responsible for the monitoring of assigned applications, programs and interfaces
Bachelor’s degree or equivalent
Strong leadership and influencing skills in a cross-matrix organization. Ability to work with a cross-functional team and interface and influence at all levels in the organization
Coordinate efforts in line with the “bigger picture” to maximize the strategic CRM and CPQ efforts and demonstrated history resolving conflicts in priority
Analytical, creative and business focused problem solver
Bachelor’s degree in Information Systems, Computer Science, Engineering or related technical discipline
Flexible to changing work environment and ability to adapt to new assignments and grow in role
Salesforce.com and Sales Workbench/Selectica platform experience
Lean, Six Sigma or Fast Works experience
Experience in Apttus (Next Generation CPQ)
Experience in Electronic Order Management (eOM)
Knowledge of Product Controllership
Knowledge of CPQ contracts, product structure, and pricing in CPQ environment

181

Team Leader Order Management Resume Examples & Samples

Project and Order Management handles ATO and ETO (assemblies to order, Level I and engineering to order, Level II ) electrical systems for customers world-wide: LVS, MVS, Services and/or turnkey projects, custom-made electrical systems and/or modifications world-wide
Manage a group of about 7-10 people in Order Management process (Level I and II) for PDD within the EMEA region, respecting the (national and international) valid procedures, guidelines and applicable law and rules & regulations to ensure timely availability of quotations and information to customers world-wide
Lead, manage, inspire and motivate assigned team of Order Managers (level I and II), according to Eaton Leadership Model requirements and in line with the applicable HR policy
Set priorities, if necessary, in close co-operation with Manager and Sales Country Organizations
Manage all aspects of orders for the standard or solution business (Level I and II)
Monitor quality and progress of work, check and approve work of subordinates (calculations, risk analysis, contracts, project planning, delivery and payment conditions) within authorization level and/or in close co-operation with manager
Continuously improve processes and procedures
Stimulate change and improvement, assess proposals of subordinates as well as to propose change or improvement of processes to higher management
Discuss with Sales Country Organizations and/or customers world-wide about quotation or order details, all in relations to quotation or order management, within given authority level
Ensure timely and correct reporting to manager in accordance with applicable procedures and guidelines and ensure recording and traceability of data
Comply with Eaton Business Systems and practices
Bachelor in electrical engineering or similar
Leadership skills, social understanding and people management skills
Political and organizational awareness
Knowledge of Low and Medium Voltage products, i.e. switchgear, UPS, batteries, transformers, protection relays, SCADA/Automation etc. preferred
Terms & Conditions, recognizing possible risks for the company
General knowledge of electrical networks & systems preferred
Market and customer knowledge
Knowledge of Engineering, Calculation and Manufacturing Methods, Tools and Systems
Project/Order management and Quotations
PC and installed software
English and Dutch language

182

Digitization Program Manager Inquiry to Order Resume Examples & Samples

Drive ITO productivity, measured as Order Intake per Commercial headcount, and growth, as enabled through digitized solutions
Be responsible for overall program management: Planning, Program Review meetings, Budget update, Support, and Development
Define business case, including quantified benefits with stakeholders (i.e. operational leadership, key users, and product owners)
Participate in Program MGPP (Multi-Generational Program Plan) planning
Lead Business Requirement collection
Support Digitization leader in ITO Process development/enhancement and process automation including ITO to OTR handoff
Coordinate programs with IT Program Manager
Direct contracted resources as applicable
Ensure that new releases meet all requirements through clear specifications and aligned user acceptance testing
Develop training material and provide training to end users
Bachelor's Degree in Business, Engineering, Information Technology or a related field
Some years of experience in the Energy industry
Proven years of relevant and progressive experience in the field of Commercial, Sales, or Comm-Ops to address business needs of ITO digitization
Commercial Inquiry to Order process experience with keen sense for driving standardization and simplification
Knowledge of Commercial ITO effectiveness tools (i.e. Salesforce.com, quotation, configurators, etc.)
Six Sigma certified or equivalent Quality Certification; Quantitative, analytical, and problem solving skills
Experience in program management
Business acumen and proven ability to build relationships with business leadership and internal/external customers
Passion for driving process/tool adoption and exceptional skills as a change agent
Ability to develop and execute priorities and approaches to meet objectives
Ability to positively influence others
Prior experience working in a matrix environment
Experience in working on system implementations or other complex projects
SAP knowledge on Service modules
Adept at working effectively across cultures and geographies in a customer-focused environment
Motivated, autonomous, results-oriented with a ‘can-do’ attitude and strong work ethic
Excellent listening, verbal, written and presentation communication skills
Strong interpersonal and facilitation skills
Proficient in Microsoft Office applications and Visual Basic

183

Manager, Project / Task-task Order Lead Resume Examples & Samples

Provides technical, administrative, and operational management of assigned project or tasks, including contract and subcontractor management
Supervises assigned staff, including subordinate supervisors
Participates in the development of technical project plans, proposals, reports, and task order and administrative reporting
May also perform high level technical services on assigned tasks
Attends customer meetings and may serve as primary client liaison
Interacts with vendors, other agencies, and other client staff on behalf of the client
Ensures quality assurance of project deliverables
Maintains current knowledge of relevant technology as assigned
Professional certification PMP, PgMP or equivalent certification preferred
8-10 years of related experience, including supervisory experience
At least 3 years of experience in general contract project management on programs providing geospatial engineering and integration on a large multi-award IDIQ
At least 3 years of experience in a position responsible for the overall contract, providing a single Point of Contact (POC) for the Contracting Officer, providing programmatic reporting, and addressing overall management and contracting issues
Active Top Secret (TS) security clearance (eligible for SCI)
Experience with operations and integration, supervision of staff
Experience with JCTDs, QRCs
Deployed GEOINT ISR operations experience
PMP, PgMP, or equivalent certification
Experience with EVMS, process improvement, requirements development/definition, risk management
Supports proposal efforts

184

Manager, Project / Task-task Order Lead Resume Examples & Samples

Professional certification PMP, PgMP, or equivalent certification preferred
Experience with government R&D contracts and operations and integration
Experience with JCTDs, QRCs, and Rapid Prototyping

185

Order To Invoice Associate With English Resume Examples & Samples

Knowledge of SAP FI module is an advantage
Upper-intermediate written and spoken language skills in English
Independent communication and negotiation with client
Strong will to deliver excellent quality
Willingness to learn and improve
Ability to work in international teams
Exciting career progression, a diverse work environment providing growth opportunities, learning & development possibilities, and an international business network for you to leverage
Interesting non-working activities (volunteering, charity, sport events...)

186

Operator, Order Production Resume Examples & Samples

Scans patient orders
Packages medication and paperwork for shipping
Accurately inserts all information paperwork including refill labels and invoices
Labels all medication accurately
Boxes larger order for shipping
Replenishes work stations with necessary paperwork and forms
Opens and sorts mail
Scanning and sorting packaged orders into boxes
Experience using basic math functions, such as addition, multiplication, etc
Experience identifying operational issues and recommending and implementing strategies to resolve problems
Experience reading English
Willing and able to stand at least 8 hours with or without reasonable accommodation. Must be able to lift up to 25 pounds with or without reasonable accommodation
Willing and able to perform tasks which are repetitive and may include pushing, pulling, grasping, and lifting with or without reasonable accommodation
Willing to work a flexible shift which may include weekends and overtime
Previous experience in a production type environment

187

Order Management Claims Coordinator Resume Examples & Samples

Escalate issues that need support from management as early as possible to minimize impact on customer satisfaction
Attend training that will assist with claim processing & coordination and customer service
1-3 years of related experience with required education or
Computer: 1+ years preferred experience with both ERP, CRM systems, Microsoft Suite and E-Mail
Mental: Ability to deal with stressful situations, multiple conflicting priorities and strong ability to multitask within a fast paced, constantly changing environment. Ability to work well with people
Excellent listening, questioning & communication skills (written & verbal), including good phone skills & strong interpersonal skills
Demonstrated analytical & Problem-solving ability with excellent Excel skills
Strong “can do” positive attitude with a sense of ownership of customer issues
Fluency in English both verbal and written
Oracle and InTouch experience a plus
Experience working in a multicultural environment/ team

188

Order Operations Analyst Resume Examples & Samples

Reviewing all submitted sales orders for accuracy and completeness per company guidelines
Licensing generation for all accepted orders
Working with accounting on completing sales orders
Communicating and resolving any issues around customer license generation
Completing and updating appropriate order/customer information in SFDC
Assisting/Coordinating training new and existing sales reps with Salesforce.com, our quoting system and other sales tools that are used within our organization
Supporting the sales organization with quote creation, co-termination & discount approvals
Booking reconciliation
Updating and maintaining all executed customer/parent agreements (Including but not limited to EULA, NDA, and Reseller Agreements etc)
Maintaining and refining data maintenance and integrity
Creating and distributing communication of all process changes within the sales environment
Analyzing and recommending process sales related process improvements to SFDC
Generating and maintaining of order related reports in SFDC
Generating of order/sales related dash boards and KPIs
Creating and maintaining regional sales dashboard in SFDC

189

Sterling Order Management Developer Resume Examples & Samples

At least 1 year experience in web technologies and services, including XML, HTML, and Hypertext Transfer Protocol (HTTP)
At least 1 year experience in Object Oriented (OO) programming languages such as Java
Readiness to travel (home on weekends-based on project requirements)

190

Final Inspector / Order Reviewer Resume Examples & Samples

Familiar with ISO9001 quality systems
Computer literate and able to read/write/speak English
Experience with inventory applications (Exact, Epicor etc.)
Physically able to move pallets of material and lift packages up to 40lbs
3+ years’ work experience

191

Order Control Supervisor Resume Examples & Samples

Import/Export Orders
Sequence/ReSequence Orders
Add/Remove Holds
Set In/Set Outs/Pulls
Maintain Production Constraints
Daily End of Day Build Reconciliation
Review/Correct Reports
Communicate/Coordinate with Remote Scheduler
Positive Attitude, Ethics and International Values which support our company’s values, and a healthy, high performance culture
Strong Customer Focus, Customer Service experience highly desired
Demonstrated capabilities in problem-solving and process management
Effective communication across all organizational levels
Experience managing production scheduling
Experience coordinating and managing multiple production areas activities

192

Order Filler Resume Examples & Samples

Pull all orders for the customer according to the prescribed picking quota as set by management
Pull means – to go to the shelf where the product is located; identify the proper product and quantity, pull the product, and transport the product to the checking station
Adhere to all Safety Zone Warehouse policies, as defined during orientation and training period

193

Order Helpline Assistant Resume Examples & Samples

Liaising with internal stores colleagues to ensure that the service proposition is achieved and customer relations are continually enhanced
Handling inbound contact within all specified SLA timescales, meeting all key performance indicators
Taking responsibility for delivery of accurate and timely customer focused solutions
Ensuring that any complex complaints are identified and passed quickly to your line manager, to ensure a speedy and efficient resolution
Actioning general complaint queries
Compiling and maintaining the necessary records, providing a clear and concise audit trail
Working within and helping to maintain a customer focused team environment which is continually improving and striving to identify process improvements to deliver service excellence
Identifying complex complaint cases
Understanding own and other’s responsibilities within the department
Supporting colleagues by offering unsolicited help
Ensuring proper records are maintained
Working within internal standards and the external regulatory and legislative framework
Acting with integrity and protecting any business sensitive information

194

Order Packers Resume Examples & Samples

Pick and pack merchandise with little to no mistakes
Ensure quantity of items is correct
Retrieve the items and place in shipping cartons
Responsible for equipment such as belt and scanner

195

Sales & Purchasing Order Executive Resume Examples & Samples

Execute order processing tasks within stated guidelines and policies
Create Sales order according to guidelines and issues purchase orders to suppliers
Ensure the Orders are processed in a timely manner and improve customer satisfaction
Practice diligence to safeguard the company's assets and cash flow

196

Customer Order Executive Resume Examples & Samples

Receive and record client program details from the internal and channel sales functions
Effectively distribute formal order confirmation forms direct to the clients and chase for responses where appropriate
Receive and enter customer details, program information and orders into the CRM system timely and accurately
Review contracts, Statements of Work & Order Forms for pricing and invoicing requirements
Arrange timely shipment of course and pre-course materials for all delivery modes, including private seminars, virtual sessions, supplemental delivery components and other items
Enter participant and certification information as needed into customer database
Support the internal and 3rd party sales teams with general admin, customer look ups etc
Process returns and credits, following authorization procedures following company policy
Probes to understand internal customer needs and expectations, respond to questions with appropriate details and recommends related items to enhance service experience
Liaising with regional offices, North America, Germany & Singapore regarding global delivery programs and initiatives
Prepare software license renewals orders, coordinating with sales and IT
Compile post course survey and evaluation results, prepare reports and participate in projects as needed
Take incoming calls and answer general customer enquiries
Relevant experience
Previous work in a training organisation, meeting coordination, order processing or sales-support a plus
Demonstrate good B2B commercial awareness
Excellent telephone communication skills
Exceptional written and oral communication skills
Computer literate: Microsoft Office experience required (including Word, Excel, Outlook), Salesforce.com and NetSuite familiarity preferred
Exceptional organisational, negotiation and documentation skills
Demonstrated problem solving/decision making skills
Ability to work independently, prioritize and follow-up on commitments and take initiative to resolve issues
Excellent time management capabilities, with ability to perform under pressure
Demonstrated ability to work on a team
Desire for continuous learning and willingness to apply new skills in professional presence

197

Customer Account Specialist Order Management Resume Examples & Samples

Process non-warranty claims and product returns in compliance with the Business Unit policies within the service level objectives
Coordinate cancellation requests with supplier/customer in order to avoid any discrepancy / excess in inventory
Provide high quality service through efficient use of all Oracle functionalities related to order fulfillment and relative to customer activity
Maintain strong relationship with all stakeholders involved: warehouse, order management, sales, logistics, marketing, supply chain, warranty, technical support, data management and finance
Conduct root cause analysis and initiate corrective actions by using Lean Six Sigma methodology
Identify and participate in improvements to procedures, documentation, communications, etc., particularly in relation to Non-Warranty Claims
Share information and provide regular reports on processed claims (volume, type, value, reason codes, etc.) per Business Unit
Manage customer expectations by clearly communicating our commitments (i.e. problem resolution), and keeping customers informed of status of claims, issues, etc
Ensure customer satisfaction by routinely communicating claims status details to customers
Ensure that all requested support is provided to meet monthly revenue target
Coordinate and align the communication throughout Ingersoll Rand and with the customer
Any other duties as directed or modified
Associate’s Degree in Business, Marketing, Supply Chain or Finance. Bachelor’s Degree preferred
3 years’ experience in service / customer facing role
Make tactical decisions based on data and balanced judgments
Proficient in MS Office applications and experience with ERP
In addition to being Fluent in English, language capabilities in one or multiple other European languages is desired

198

Order Management Developer Resume Examples & Samples

At least 8 years of work in C++ programing with experience developing high performance multi-threaded low latency applications
Expertise with C++ templates
Solid understanding of networking concepts and experience in network programming
Familiarity with design patterns
Linux System fundamentals
Expertise in using third party libraries from projects like boost and ACE
Advanced Linux system knowledge like kernel performance tuning parameters
Architecting and Designing distributed systems
Prior mentoring and team leadership experience
Knowledge of investment banking business flows

199

Sales Order / Renewals Analyst Resume Examples & Samples

3-5 years of sales operations order processing experience
Strong analytical skills and effective decision making ability
Salesforce and DocuSign experience
Ability to organize and prioritize, maintain attention to detail, and work under critical timeframes
Able to support traditional software company end of quarter peak timelines

200

Order Pick / Load Resume Examples & Samples

Responsible for pulling products for customer orders
May use hand-held tracking device
Mark the paperwork properly when making adjustments for product shortages
Keep accurate records on load sheets, inventory sheets, scrap sheets, and computerized equipment
Keep palletizer stocked with empty pallets to permit non-stop operation of the palletizer
Report any product/packaging issues
Maintain communication with other departments, management and employees and notify them of any problems and/or concerns that may restrict the efficiency of production
Ensure all paperwork is filled out in a clear, legible and accurate format, and completed with required information
Ensure all required information is documented in accordance with SOP’s
Utilizing continuous improvement mindset, assist in identifying opportunities to improve processes
Maintain a clean, sanitary and safe work area
Responsible for food safety, pre-requisite programs and food quality related to designated area. Report any food safety and food quality related issues to management immediately
Able to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals

201

Order Fulfilment Specialist ANZ Resume Examples & Samples

Accountability for Order Fulfilment OTC performance for selected customers
Manage order unblock: Delivery block release and sample orders release are some examples
Close alignment with Sales on quantities sellable
Partial order handling

202

Coordinator, Order Coverage Resume Examples & Samples

Communicates to Sales Management the need for priority on late productions and/or shortages. Maintains agreed upon order priority within the order management system. Initiates necessary cancellations to cover shortages. Priority/cancellation process must consider new stores, ad orders, major accounts size coverage, credit holds, and overall shipping performance
Reviews, analyzes, and resolves shipping priority requests submitted by customer/sales, weighing the effect on earlier scheduled orders/contracts
Prepares and distributes service updates/timelines for our sales force and other intra-company personnel. Analyzes, prepares, and distributes periodic coverage information for product categories, new marketing initiatives, ads, load-ins, and new programs pointing out any potential problems and suggesting resolutions
Works closely with Operations planners regarding delivery quotations, withdrawn sizes, report errors, ending dates, change in FOB points, and replenishment styles to identify and resolve service issues
Identifies shipment issues at the end of a season to help in the identification of close out goods
Works closely with laundry facilities to expedite finishing and provide priorities when needed
Communicates receiving priorities to DC managers to expedite the flow of goods into the DC. Communicates with Replenishment managers on order generation, coverage, minimums, size percent, and order cycle. Allocates and releases orders to DC using the Preallocation process. Identifies styles/size issues and recommends necessary actions to Replenishment manager
Works closely with Logistics and Foreign Sourcing to track inbound freight. Conducts periodic shipping meetings with DC and Operations staff to communicate packing plans, planned receipts, special programs, and special ops requirements for the current season. Identifies problems with coverage and recommends priorities/solutions
Participates in periodic Sales/Operation meetings. Prepares coverage information and priorities/solutions to any issues. Information provided is vital to success of meetings
Provides daily assistance to Customer Service Reps in regards to order coverage issues on past due, present, and future orders. Provides Customer Service Reps the proper actions to take (wait for stock, ship and back-order, substitute, or cancel). Works closely with Customer Service Management to identify system issues and modifications necessary to improve order management efficiency. This includes mainframe systems as well as data warehouses

203

Shift Order Selection HB Team Manager Resume Examples & Samples

Assists Department Manager with daily department duties
Perform any number of duties and functions with the Department Manager, including various supervisory responsibilities
Direct responsibility for 15-20 Team Members
Assist Department Manager with evaluating the effectiveness of work methods, procedures, controls, and staffing to achieve accurate and timely movement of product and also recommends alternative solutions as needed
Assist Department Manager to drive continuous improvement and maximize efficiency gains to reduce overall costs
Regularly communicate with the Department Manager to review workload, allocation of Team Members, goals and objectives for each shift, and Team Member performance; actively participate in conference calls as needed and maintain strong presence on the floor to assist and resolve issues as required
Conduct start-up meetings with Team Members to cover daily results, directives/workloads, staffing needs, schedules, office/safety issues, and work assignments
Assist Department Manager to ensure the warehouse layout is maximized efficiently, including proper slotting of inventory; ensuring proper maintenance and organization of all warehouse areas for the safest working environment; ensure Team Members have the necessary tools to do their jobs safely and effectively
Consistently monitor all safety procedures and ensure that all corresponding personal protection equipment (PPE) is utilized; maintain accurate levels of PPE inventory
Responsible for the efficient operations of the Warehouse Management System(s) (WMS) and Red Prairie (RP); assuring Red Prairie/Payroll data is updated daily and submitted to HR on time
Responsible to see that inventory is received appropriately and efficiently, and processed in a timely and safe manner by following established procedures; manage through Team Members to ensure product is picked accurately, pick locations are at full capacity, and dispatched on time; including Reclamation Product, Inventory audits and cycle countsCoach, counsel and discipline assigned team members as needed in order to ensure maintenance of good order and that assigned departmental goals are met.Responsible for hiring, interviewing, performance counseling, performance appraisal, and recordkeeping process for assigned Team Members
Must be at least 18 years of age
Proficiency in Microsoft Outlook, Word and Excel software applications
Working knowledge of Warehouse Management (WMS) and Red Prairie (RP) systems
Strong communication skills and ability to communicate effectively with Team Members at all levels
Ability to add subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to set specific measurable improvement goals and match resources, tools, and action plans to requirements for success
Good decision making and problem solving skills; ability to fill in and complete management and clerical duties as necessary
Ability to read, comprehend and compose simple instructions, short correspondence, and memos; ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram formats
Good interpersonal and communication skills, ability to effectively present information and training; respond to questions across all levels of the organization and cultivate relationships with internal and external customers to achieve business objectives
Proper maintenance and organization of all warehouse areas so that it's appearance is conducive to creating a perfect safe working environment
Ability to work various shifts, departments and locations as required, including overtime, weekends and holidays
High school diploma or GED required; and 1-3 years related experience (prior warehouse experience is strongly preferred); or equivalent combination of education and experience
Post-hire certifications may be required to comply with safety standards as mandated by law or to operate machinery or equipment
While performing the duties of this job, the employee is regularly required to stand, walk, use hands and fingers, reach with arms, talk and hear
The employee will be frequently required to stop, kneel and crouch
The employee occasionally will be required to sit, climb (18+ft), or balance
The employee must regularly lift and/or move up to 25 pounds, and frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds
Specific vision abilities required by this position include close vision, distance vision, and ability to adjust focus

204

Lean Six Sigma Black Belt-quote & Order Resume Examples & Samples

Lead team of 4 process analysts across multiple regions
Work collaboratively with other process teams within the Customer process team to enable consistency and alignment
Drive Customer impacting projects utilizing Lean Six Sigma methodology
Create project charters, stakeholder analysis and SIPOC
Present project tollgates to sponsor and key stakeholders making detailed, prioritized recommendations and present findings in a range of different formats
Analyze a range of complex problems across the organizations Customer processes (Quoting through to Cash collection) identifying process inefficiencies, areas for improvement and automation opportunities utilizing a range of different sources
Work with multiple teams to create baseline current state process documentation and future state business requirements
Design efficient business processes in order to improve the customer experience, organizational efficiency and eliminate non value add tasks incorporating LEAN methodology into the design
Run range of different workshops that support all types of projects (both DMAIC and non-DMAIC)
Drive project implementation working closely with subject matter experts through functional design and testing
Support the preparation of business cases for systems, process and role changes and present to multiple audiences
Collaborate with Global Process Owners to implement system & process improvements ensuring alignment & consistency
Create metrics and dashboards to measure process efficiencies in order to validate process changes are creating the desired results
Coaching & mentoring Green belts within the team and across the organization
Working closely with the Customer experience team to understand the voice of the customer and Champion these throughout all initiatives
Support M&A activities where applicable
Working Relationships
LEAN Six Sigma Black Belt certification
Highly organized & ability to prioritize
Experience working for a Global organization across multiple functions & regions
Highly pro-active & ability to work independently
Enthusiastic and a passion to learn and develop
Fluent English language skills (both verbal and written)
10 years in business process design
Experience in IT, Telecommunications or data industry
Use of MS Visio

205

Order Clerk Resume Examples & Samples

Run weekly replenishment for Federal and Medical/Pharmaceutical Warehouses
Process weekly orders for Federal and Medical materials through Maximo and the
Medical/Pharmaceutical PVP’s
Inspect and verify all orders against receipts note and report all discrepancies
Follow up on all MILSTRIP Orders via phone or email
Use Military/GOV websites to create ROD’s or SDR; for items arriving damaged or shortages and maintain Excel spreadsheets for monthly reporting
Works directly with DLA/GSA representatives via email or phone
Research and catalog both federal and local purchase materials
Assist with office management, writing correspondence, and ordering of supplies
Two or more years of experience with Medical/Pharmaceutical Supplies
Experience with warehousing, handheld scanners, shipping and receiving policies and some background with Federal Procurement/MILSTRIP
Knowledgeable in Microsoft Suites (Word, Excel and Outlook)
Ability to learn and execute programs applicable to the AUTEC Logistics/Supply network
Ability to read conversion tables, basic math skills
Working knowledge of metric measurement system preferred
Lift, carry, push and pull up to 50 pounds
Ability to lift hands over head to move boxes
Valid Driver’s License and passport will be required
Must be able to reside in remote location with limited medical facilities
This position requires the individual to be eligible to obtain a US Government security clearance; US Citizenship is required

206

Team Leader, Order Handling Resume Examples & Samples

Act as Lead to a team of 4-7 colleagues, ensuring all KPI’s for Order Handling are met
Act as the primary point of contact to all customers in the SCO Region for Spares & Tools
Responsible for investigating Delivery Performance KPI “misses”
Work with stakeholders to complete Root Cause investigation
Responsible for “Down Turbine” order management, communication, and results – High Urgency
Participate in daily turbine down call, interface with Site managers and Service management
Monitor delivery note creation and to the warehouse to ensure same day shipment to meet agreed delivery expectations
Develop and manage process of “Return” of inventory from site
Independently analyze return requests including stocking levels calculations and financial impact
Provide recommendation on return material to accept
Transact return orders and ensure timely delivery to warehouse
Manage receipts of direct ship/drop ship orders and delivery note processing to ensure correct inventory level
Engage technical resources within SCO and SBU to identify issue resolution
Liase with Technology and PLM
Provide customer support by following up on orders to optimize delivery to the customer
Work independently to determine urgent expediting requirements
Facilitate processing and closing of NCR’s
Ensure processing or redirection of Construction PR’s
Support Construction container process orders
Ensure Processing of Tool Service/Repair/Recalibration requests
Ensure Processing of Site to Site Tooling requests
Measure and report KPI’s associated with customer service level support for the defined region (on time delivery, on time confirmation)
Bachelor’s degree in business, engineering, or supply chain, or equivalent work experience required
5 or more years of experience in a customer service/sales function
5 or more years Supply Chain experience
Lean & Six Sigma Training preferred
APICS CPIM certification or equivalent training desirable

207

Customer Order Professional Resume Examples & Samples

The liaison between manufacturing and our global districts and some end use customers
Work with shipping, and our outside craters to compliantly ship international goods
Work with customers to determine their need dates and provide continuous order updates
Review and convert purchase requisitions
Manage orders through the Front End material creation process
Troubleshoot all problems related to entering an order and moving the order through manufacturing
Work with schedulers, buyers, planners, engineering, quality, assembly, machining, third party, accounts receivable, etc
Expedite orders through the shop and update the customers
Coordinate remanufacture activities, including sourcing piece parts globally
1-3 years of customer service experience in a manufacturing environment including logistics and supply chain
Strong Excel skills to perform V Lookups, pivot tables and basic formulas
SAP experience or other ERP experience is required
1 year of demonstrated planning, purchasing, or scheduling skills
Prior project management experience or training a huge plus

208

DC Order Filler Resume Examples & Samples

Read order to ascertain catalog number, size, color, and quantity of merchandise
Obtain merchandise from bins/shelves
Maintain inventory
High school diploma or general education degree (GED) plus one year experience in work; or combination of relevant education and experience
Familiarity with distribution center receiving terms and processes
Ability to operate a pallet jack
Fred Meyer pallet jack certification/license

209

Task Order Program Manager, Lead Resume Examples & Samples

10+ years of experience with IT program management
5+ years of experience with IT program management in the DoD or intelligence community (IC)
Experience with researching and fielding new and innovative technology
Knowledge of planning, directing, and managing projects
PMP Certification
DoD 8570 IAM Level II Certification, including CAP, CISSP, CASP, CISM, or GSLC
BA or BS degree in an IT-related field
ITIL Foundations Certification

210

Order Fulfilment SW Resume Examples & Samples

Understanding for software licensing models and support contract management
Good MS-Office-knowledge
Experience in administrative work (sales administration, inside sales)

211

Order Control Clerk Resume Examples & Samples

Maintaining sales materials, inventory and managing and distributing sales related items at all DVC Preview Centers and sales Kiosks throughout WDW Parks and Resorts to ensure daily needs are met
Possess a valid State driver’s license
High school degree or equivalent

212

Work Order Constraint Management Analyst Resume Examples & Samples

Must be able to understand the criteria involved with each audit that is being performed and create a detailed write-up of the rules for conformance to the audit. Rules must encompass Vehicle, Powertrain and other business units
Must be able to take the developed rules and work with IT to standardize the data that is being delivered
Lead the analysis of the data to ensure that the data meets the criteria of the audit
Lead discussions with Global business partners to insure that all the requirements are agreed to and met
Lead discussions with team members when revisions to tools/processes are needed in order to perform a quality audit
Lead the display of the data so that it is easily understandable and usable to make good business decisions
Must understand the 5-phase process used to root cause and issue and resolve future non-conformances
Understanding of the E2 zz-role process to be able to identify and remove constraints to the work order process
Understanding of the current metrics to be able to train new users on how to interpret the data

213

Seasonal Order Builder Resume Examples & Samples

Use appropriate material handling equipment to move product and materials from/to designated locations to support activities in an efficient and safe manner
Complete appropriate warehouse paperwork
Adheres to all policies and procedures relating to product age and quality
Ability to read, speak, write and understand English and to perform basic math skills (addition, subtraction, multiplication and division)
Proven history or ability to demonstrate safe / responsible behavior, and a positive performance record (including attendance)

214

Order Builder Resume Examples & Samples

Perform miscellaneous activities as directed to support the efficient operation of a warehouse in a dynamic environment
Must be interested in working a full time schedule
Excellent safety record
Ability to lift 50 LB’s in a fast paced environment
Must be self –motivated, enthusiastic, positive and maintain a high degree of integrity

215

Palletizing / Order Selecting Resume Examples & Samples

Hand stack toes and boxes of product strategically on pallets
Inputs product rotation information and other stock records in a computer system called RSL (reserve slot locator)
Transports product throughout warehouse via manual or electric pallet jack and/or forklift

216

Order Filling Team Lead Resume Examples & Samples

Ensuring team associates follow proper procedures
Assist with the training of new associates on voice recognition picking system
Manage associate workload
Monitor quality of and quantity of work produced by associates to ensure goals are met
Monitoring reports to ensure timely processing of customer orders
Issue corrective action as necessary for behavioral/performance issues
Demonstrate excellent leadership skills
Identify and address / elevate team productivity and quality concerns
Focus and remain on task in a fast paced environment; multitask with ease
Give strong attention to detail
Minimum 3 years’ experience in distribution and logistics
Previous lead, supervisory or management experience and/or previous experience achieving results through others; exceptional leadership capabilities
Ability to manage heavy workload in a fast-paced environment
Intermediate knowledge of MS Office Suite programs (Word, Excel, Power Point), general working knowledge of computer systems
Great organizational skills with the ability to multi-task
Strong sense of customer service
Meet NMD physical requirements of standing, bending and lifting, etc
Continuous/frequent pushing or pulling heavy carts – up to 50lbs

217

Order Flow Coordinator Resume Examples & Samples

Ability to read, analyze and interpret reports data and industry publications
Ability to respond to common inquiries or complaints from management
Ability to effectively present information to management
High proficiency in Microsoft Windows environment
Use of personal computer, keyboard, and software packages including: Windows and Microsoft Office

218

Order Filling Associate Resume Examples & Samples

Preparing and distributing ticket batches
Focus and remain on task in a fast paced environment
Attention to detail in order to verify accuracy of work

219

Order Inquiry Analyst Resume Examples & Samples

Efficiently analyze information and navigate multiple systems to detect and prevent internet- and store-related fraud
Collaborate with postal inspectors, fraud victims, and law enforcement for arrest of fraud suspects
Professionally communicate with bank/card issuer representatives to verify customer information
Communicate with different departments at Neiman Marcus such as Customer Care, Referrals, and Neiman Marcus Credit when dealing with orders, customers, victims, and suspects
Reach daily quotas for order review rates per unit as well as total dollar amount

220

Order Filler Resume Examples & Samples

Obtains packet of invoices with corresponding wave pick list from traffic area
Sets up cart to accommodate invoices in the wave pick
Logs wave pick into warehouse management system using a PC and a scanner
Picks product from distribution center stock according to wave pick list and organizes on cart
Brings completed invoices to checking area
Alerts the supervisor to product non-conformances (i.e. item count, location errors, product damage, etc.)
Keeps the distribution center aisles clear and maintains integrity of storage locations
Candidate must have ability to read and understand department process and warehouse safety documents and follow department work instructions
Warehouse labor work experience preferred (receiving, order filling, shipping or customer service)

221

Order Filler Resume Examples & Samples

Must maintain written and/or electronic records as required by management (i.e. cGMP and ISO procedures)
Is responsible for picking, labeling, packing, checking, preparing for shipment, documenting, ship confirming, and palletizing small parcel orders using whatever typical equipment is provided for this purpose
Is responsible for keeping shipping area, equipment, and surrounding work area clean at all times
Under the direction and monitoring of department supervisor, is responsible for the training of a replacement Order Filler

222

Order / Data Entry Resume Examples & Samples

Identify product offerings to match a customer’s request on a written or digital order blank along with features/options offered for different product lines
Maintain high level of quality through set standards
Prior experience in data entry is preferred
Strong multi-tasking, attention to detail, and analytical problem-solving skills
Work well independently as well as in a team environment
Experience in a pre-press environment preferred

223

Order Administration Resume Examples & Samples

On time execution of customer orders
Compliance with Sales Tax & Excise regulations for customer order execution
Physical Stock reconsiliation with finance books
Sales MIS Report
Timely clearance & despatch of machines
Meet all compliance related to machine Stock,sales vi2. Bond/ HSS/ E-1 etc.,
Should have around 2-3 years of total experience
Should have min. 3 years of experience in similar capacity/function
Should be a graduate in science/commerce/technology
Specialization in supply chain management or related field shall add to advantage
The person should be fluent in English & Hindi. Knowledge of Kannada & Tamil will add to advantage

224

Task Order Proposal Manager Resume Examples & Samples

Bachelor’s Degree (can be substituted with years of experience)
5+ years of proposal management experience
Understanding of the FAR
Ability to collaborate and work as a team leader
Dynamic interpersonal skills to interact with all levels of management
Excellent work ethic - Excellent organizational, written and verbal communication skills
Ability to coordinate off-site subcontractors and proposal team
Demonstrated ability to work efficiently under conditions of multiple deadlines and changing priorities to produce a large volume of high-quality material with attention to detail
Familiarity with the use of “Virtual Proposal Centers”
Ability to successfully execute multiple tasks simultaneously
Completion of Shipley or similar training

225

Fair-hiring Order Selectors August th Resume Examples & Samples

Identifies the correct pick location and pick sequence in accordance to the order
Picks the correct item and quantity, checking UPC’s or item descriptions
Understanding of WMS preferred but not required

226

Manager, Order Administration Resume Examples & Samples

Exceptional leadership and people skills are expected in this role
Strong English communication skills, in speaking and in writing, are needed to effectively manage people and stakeholders
Manage the team responsible for timely, accurate order entry, fulfillment, billing, invoicing, and sales taxation. An integral part of this job is maintaining financial control over the individual transactions in the order entry system. The products range from subscription-based information products, delivered in a variety of formats (electronic, e-mail, real-time, Internet, etc.) to e-commerce products
The incumbent will provide input for redesign initiatives to achieve performance enhancements critical to maintaining competitive advantage
Provide recommendations for best practices within billing system Oracle 11i and Conference billing system Ungerboeck
Responsible for handling and troubleshooting complex transactions and understanding their impact on billing, invoicing, fulfillment, Bank of Business reporting and revenue recognition
Assure compliance with business policies, contractual terms & conditions and assure that T&C's reflect business requirements,
Responsible for adherence to all Rate and Product policies, including sales & pricing policies, rate increase, sales promotions, contract forms & product guidelines
Act as point of contact within Platts Manila. Provide performance metrics, conduct training and handle hiring/Interviewing of additional staff
Track & log errors for OA associates - coach & counsel those w/ challenges
Must have a complete portfolio of change management skills and must be able to identify and address resistance, create enthusiasm and involve management and associates in decision making
Ability to recognize and quantify problems early and propose the appropriate solutions

227

Scustomer Order Associate Resume Examples & Samples

Create and maintain customer accounts in SFDC
Support Sales with the creation of Sales opportunities and quotes for critical pipeline visibility
Close out SFDC opportunities utilizing bookings report
Assist Channel Sales with Deal Registration maintenance
Work closely with Revenue and Accounts Payable teams to clear EDF fund payments
Develop and run reports
Work with Partners to solve their EPN Registration issues
Administer special projects that arise
Manage high visibility exceptions and work with cross-functional teams to provide best solutions
Ability to use cognitive problem solving and trouble shooting skills
Ability to communicate with other departments to resolve complex problems

228

Customer Order & Logistics Specialist Resume Examples & Samples

One of the following
Salesforce software experience
Bachelor’s Degree in Business or Supply Chain

229

Order Resume Examples & Samples

Works logically and pro-actively toward solutions
Constructively challenges ways of working
Effectively prioritises customer issues and build on customer knowledge when making decisions
Good knowledge of internal and external business partners
Takes ownership for delivering on promises
Not afraid to hold others to account
Understands the need to create high performance teams and supports the actions of others to deliver this
Ability to build great relationships and find solutions
Deliver support, understanding and clear expectations to achieve the requirements for a high performing team constituted of engaged people
Ability to inspire and motivate resources into high performing teams
Demonstrating positive attitude even in times of changes and ambiguity
Execute strategy for the team in alignment with the Regional strategy
Manage a team of customer service executives and credit controllers
Guarantee that customer service execution is aligned with ‘cash every day&#8217
Contribute to standardization initiatives
Measure team performance with appropriate metrics
Recommend and implement changes (within pre-defined parameters as set out by Brand Owners)
Share best practise between customer service advisors and other CC teams to ensure continous quality and create possibilities for improvement
Drive the delivery of OTIF targets
Motivate and develop team to achieve targets
Develop great business partnering with the market, internal and external partners
Provide support on key CS and Credit projects
Maintain customer, process documentation ( ensure changes are followed up and recorded in a coordinated manner)
Play an active part in Diageo’s control agenda
Understand customer needs
Coach newcomers and ensure knowledge management, build and retain knowledge base within team
Proactively, notify management where early warning signs of potential issues and any unusual activities are seen
Excellent customer relationships established and maintained, facilitated by knowledge of markets and their needs
Excellent working relationship with Suppliers
Exceptional customer requests analysed providing a high level of customer service while at the same time understanding the financial impact on Diageo profits
Resolution of major demand exceptions, establish and monitor escalation procedures
Create a culture of continuous improvement
Approver in line with authority matrixes (within pre-defined parameters as set out by Brand Owners)
Fluent English and/or any market specific languages
Several years of customer service experience, ideally gained within a professional/corporate environment
Ability to negotiate and persuade clients and colleagues at all levels
Excellent communication skills and influencing skills dealing with stakeholders
Drive to solve problems
Solid PC literacy, strong Excel skills required and SAP knowledge
Good team player but able to work individually
Self-confident, assertive, accurate and pays attention to details
Graduate in Finance or Commercial or Supply Chain related field with basic accounting knowledge

230

Order to Remittance Specialist Resume Examples & Samples

Work in compliance with the documented quality system and report any anomalies
Production planning and control
Bachelor degree (or high School Diploma and a minimum of 2 years export operations experience, or order management of freight forwarder operations experience)
Bachelor’s degree in a logistics related field
Six Sigma Green Belt certified

231

Order Desk Admin Senior Resume Examples & Samples

Associates degree and 1 to 5 years of relevant experience, or an equivalent combination of education, training, and experience
Familiarity with fully integrated ERP and CRM systems (Microsoft Dynamics NAV or CRM or QAD MFGPro experience is a plus)
Ability to multi-task in a fast paced, dynamic environment
Fully competent in all Microsoft Office products

232

Senior Manager, Asia Order Administration Resume Examples & Samples

Manage regional operations of Sales & Services Order Administration teams in Asia and Japan
Ensure regional Order Administration practices are in alignment and executing to corporate finance and SOX guidelines, global bookings policy, corporate controllers manual and applicable local laws within Asia with regards to international trade and tax practices
Analyze business needs, evaluates processes, identifies opportunities, and lead projects and initiatives to promote Order Administration value in Asia
Must be able to collaborate with multiple business units and functional teams to integrate/implement global business solutions to deliver end to end value in cost and service
Establish operational objectives and strategies in support business objectives
Regularly interact with senior management on matters concerning functional areas, divisions, and/or customers
Conduct quarterly business reviews internally and externally driving continuous improvement
Establishes and ensures adherence to budgets, schedules, work plans and performance requirements
Collaborate with key internal and external stakeholders to develop and achieve best practices in delivery of superior customer experience
Mentor and develop regional OA managers/supervisors and staff
Combination of order management, distribution operations and finance (revenue recognition) is desired
10+ years in a managerial role with increasing levels of responsibility in a matrixed environment
Requires a BS/BA and MBA is a plus
Proficient with international commerce and trade: INCO Terms, Import / Export Trade Compliance processes, 3rd party payment tools, VAT, and currency guidelines
Working knowledge and experience with Import/Export trade compliance processes, policies and controls
Must have strong interpersonal skills and have demonstrated ability to communicate at the executive level (Experience interacting confidently at all levels of the organization
Must be detail oriented, strong negotiation skills and an effective communicator
10+ years’ experience in Order Management and Distribution operations
10+ years’ experience in Finance & SOX guidelines, and high level of revenue recognition proficiency
10+ years’ experience operating in a Global role managing regionally dispersed teams
Proven leadership, negotiation and analytical skills with demonstrated ability to work across the organization and drive necessary activities to resolve issues, drive initiatives and achieve results
Strong project and change management experience
Willingness to travel required

233

Supervisor, International Order Services Resume Examples & Samples

This position is to serve as a supervisor of the LAM Services group within Parts Services. One of the major contributing factors of this position is to provide leadership with Spanish language skills for our LAM dealerships to effectively communicate. Other language skills (such as French) utilized by our dealers or affiliates would be extremely beneficial
Position holder should be fluent in Spanish to provide a point of contact for those LAM dealers wishing to communicate in their native language
Requires influencing resources and management to focus on their responsibility in a tactful but firm manner
Provide assistance to other Parts Distribution Center functions requiring language assistance
Swift and accurate solutions are required for total customer satisfaction on a timely basis. Particular attention must be paid to the ever changing environment of requirements of all of the different countries served by this group
Bachelor’s Degree or 8-10 years industry related experience
Spanish Language skills, required
In depth knowledge of international shipment procedures
Excellent managerial/employee relations skills

234

Order Svcs Coordinator Iv-india Resume Examples & Samples

Pertain to the administration, generation and support of passwords utilized in the activation of software products. Understanding must be sufficient to independently provide password support for standard issues and non-standard issues. Provide input to department policies concerning changes in business practices and procedures that impact password support
Maintain a detailed and thorough understanding and working knowledge of the order entry application utilized to record and track licensed software products and in the generation of software product passwords. Knowledge of the application must be sufficient to allow for the independent verification, updating of password related information, generation of passwords, distribution and reporting of all aspects of passwords for software products. Provide input to department policies concerning changes in business practices and procedures that impact the use of the application in password support
Independently respond to both verbal and written inquiries from customers, sales, technical support and Customer Finance Operations personnel regarding the status and validity of passwords. Response will require detailed research and interpretation of contractual obligations, order terms and conditions and password utility requirements
Independently monitor accounts and initiate appropriate action to add, update and/or correct the customer database in regards to product password information. Source of information may be derived from Customers, Sales Representatives or Product Support. Where corrective action requires input or action from others within the department or outside the department, communicate with the appropriate party and provide direction and guidance in the timely and accurate completion of the action
Under limited or no supervision, provide coordinated support in regards to the order to cash process to both internal and external personnel. Such support may include, but is not limited to, providing CPU verification reports to sales, verifying installed products by account, providing customers with licensed product details and providing invoice history
Handle other non-specified assignments as may be periodically assigned by Department Manager
Three to four years of customer service experience in password administration domain

235

Order Process Management Specialist, BPS Resume Examples & Samples

Minimum 3 years related experience preferably including a mixture of customer service, sales support and operations
Strong written and oral communication skills with customers and field personnel
Ability to prioritize a variety of tasks and meet deadlines
Experience with PC based communications and analysis tools including Internet, Email, MS office

236

Order Process Management Specialist Instruments Resume Examples & Samples

Successfully completed commercial education
Experience in the field of customer service / inhouse sales (at least 3-5 years)
Good spoken and written English language skills
Good user knowledge in Microsoft Office applications as well as ín SAP SD
High customer orientation
Ability to work in a team as well as an independent, structured way of working
Flexibility and a high sense of responsibility and quality
Strong identification with our core values: sustainability, openness, enjoyment

237

Sales Order Operations Resume Examples & Samples

Post-secondary education preferred
Knowledge / understanding of software channel distribution
Experience working with tier 1 software distributors with a focus on Ingram Micro / NALA
Positive attitude, team player

238

Customer Distribution Order Service Process Expert Resume Examples & Samples

Support systems development by discussing and proposing changes. Testing new functionalities, be
Contact for IT 1st and 2nd level support including troubleshooting
Educate and support systems’ users
Support development, implementation & evaluation of working routines
Support and coordinate system rollouts related to replenishment, range or order management processes
Assure proper system documentation and maintain adjustments in co-operation with all involved parties
Support the fulfillment and execution of the defined strategies and business plans
Take an active role in internal and external benchmarking, follow up and support
Development/evaluation of operational key figures
Secure that IKEA rules and guidelines as well as laws and regulations are followed
Good knowledge of customer orders/replenishment administration systems can be an advantage
Experience from other part of supply chain can be a plus
Willingness to work with different IT systems
Ability to communicate properly with coworkers across the entire organization
Service and sales minded
Action oriented team player, able to work with imitative in fast moving environment
Strong orientation to customer service
Lead and develop people
Inspire and Clarify

239

TCS Order Mgmt Analyst Resume Examples & Samples

Analyzes incoming orders that are held up in intermediate document (IDOC) status to identify the issues and take appropriate action to release it. Issues can be very complex and include a combination of pricing, quantity, incorrect unit of measure, etc
Accurately enters manual orders
Manages Customer Support email Inbox to assure complete, accurate and timely response to internal and external customers
Works to assure that all communications received through a variety of channels are handled with the upmost professionalism and in a timely fashion
Monitors orders to ensure smooth transition throughout order journey from Customer Support to the Distribution Center
Reviews and take appropriate steps to resolve all system blocks, e.g. DEA review of orders with controlled substances, review of short-dated requests, etc
Collaborates within the Customer Services team and the Sanofi U.S. companies to address other issues that have an effect on customer satisfaction, including but not limited to the timely shipping of the Customer order
Perform complex SAP transactions to ensure timely processing of orders to meet company goals and customer expectations
Receives and serves as the initial contact for customer complaints pertaining to shipments and investigates to the point of delivery
Assures capture of all the details of the complaint as an inquiry in the appropriate system (SAP) and forwards Inquiry number to the Trade Analyst responsible for Reverse Logistics/Claims for further investigation and resolution
Assures that the company maintains compliance with DQSA requirements at all times, including during a service lapse at the third party service provider. Receives and effectively and compliantly responds to requests for transactional information from customers
Reviews DQSA errors on a daily basis, including troubleshooting and resolution where possible (customer numbers, item numbers, etc.), and escalation as necessary for those issues out of scope of TCS
Provides service to an assigned group of wholesale and direct buy and bill accounts: assures optimum customer support to maintain and increase effective working relationships with trading partners
Works closely with account management teams to assure understanding of customer requirements and provide relevant updates to account management and the business
Works with key stakeholders to identify opportunities to streamline processes and improve service levels

240

Quote to Order Professional Resume Examples & Samples

Quote Registration – Receive quote requests from Sales. Evaluate quote requests and enter appropriate detail for quote generation into SalesForce. Ensure current, complete and accurate data is present and notify quoting stake holders of any changes
Quote Creation - Create quotes in corporate tools based on registration and technical configuration (Surround - contracted quote or Price Tool - quoted offers. For Canada customers, utilize customer data repository template for Order Management to load into Alliance. Recognize quote content for specific business units and segregate to simplify order processing and delivery. Upon large contract win, analyze quoting requirements and implement appropriate solutions which require knowledge of accounting, Sarbanes-Oxley (SOX), customer contract and order processing policies to ensure Corporate Guidelines are followed
Quote Tracking / Project Management - Manage quoting interval to ensure quote request meets customer due date. Drive other quote stake holders to completion. If QA owns quote creation, manage attaining pricing approvals resolve any orderable item life cycle issues. Provide status as required to Sales and key stakeholders of any potential issues
Distribution – Deliver quotes to the customer to meet requested dates. Resolve issues that are presented. Monitor on-time delivery and implement process changes to ensure expectations are met
Problem PO Resolution - Manage Master Quote set up in SAP for Order Management. Analyze discrepancies and ensure appropriate resolution to expedite booking of order. Ensure timely invoicing can occur and minimize impact to the customer. This requires knowledge of customer contract and processes along with an understanding of Order Management, accounting, and SOX practices
Process Improvements – Define new policies, implement within QA team and drive execution to all business partners. Provide council to management on best practices and processes. Collaborate with business partners to identify cross functional improvements and drive execution of changes. In cases where improvements involve system enhancements, evaluate value. If approved, create test scripts and scenarios to ensure appropriate testing of quoting functionality
College degree (BA/BS) or equivalent business experience (required)
Project Management skills (optional)
SAP ERP (Enterprise Resource Planning) and Alliance / Blue Planet system experience (optional)
Strong oral and written communication skills (required)

241

Advanced Services Lead to Order Program Manager Resume Examples & Samples

Serve as Program Lead on large, high-value impacting AS Transformational Programs
Serve as Process Capabilities Lead for Lead to Order Process to drive breakthrough and continuous improvements
Conduct external benchmarking to define leading practices that will give Advanced Services a competitive edge and drive high value for the business
Participate as member of the AS Process Council to help identify and drive best practices and global standards across the core AS processes
Define, implement and maintain process definitions, flows, policies, and key metrics (KPIs) for the Lead to Order process
Facilitate and lead cross-functional stakeholders to solve complex business challenges
Collaborate with an ecosystem of experts to achieve the above
10+ years program/project management experience
Process improvement (e.g. Six Sigma) certification/experience
PMP or similar certification/experience
Knowledge of Advanced Services or Cisco Sales processes, highly preferred
BA or BS in Finance, Business Administration or similar
MBA, highly preferred
Demonstrated experience in leading complex programs/projects
Very proficient in the following software tools: Microsoft Project, Excel, Word & PowerPoint
Has advanced problem solving skills
Strong facilitation and presentation skills
Extensive industry experience and is comfortable working in a cross-functional team environment that is global in reach
Project Management Tools, Visio & HTML
Knowledge of Cisco functions, processes and capabilities
Knowledge of Cisco offers, GTM strategies, and the QTC process

242

Demand Planning & Order Handling Analyst Resume Examples & Samples

Volume Planning ( Sales & Production Forecast Management )
Slots management ( Capacity fill rate analysis )
Order Handling
Order Book Management ( Order Prioritization, order follow up )
Components Forecast & Factory restriction management
Inventory Management & Planning
Create and follow up analytics reports
Market Support ( Brazil and Export Markets )
Truck and Buses

243

Customer Order Representative Resume Examples & Samples

Post Secondary Education preferred
In-depth problem solving skills
Ability to work in a high pressure environment
Willingness to “go the extra mile” in order to exceed customer requirements
Good PC and systems knowledge
Team orientated
JD Edwards experience preferred
Other duties as required in order to maximize customer relationships by providing consistent responsive information
Bilingualism would be an asset

244

Order Resume Examples & Samples

Experience of minimum 5 years using O2C processes to Deliver Performance
Business and value driven, analytical, planning and management capabilities
Leadership skills, able to work in teams, communication skills (written and spoken), interpersonal skills
Available to work in an international environment, high level of English
Only candidates with University Degree and high level of English will be considered
It is also required knowledge of clients within the Products Industry (Consumer Goods, Retail, Automotive, Infrastructure, Travel and/or Transportation sectors)

245

Order Operations Analyst Resume Examples & Samples

Completion of sales-related cases and tasks/projects that are passed to you for completion by the Best Practices Manager
Reviewing submitted sales orders for accuracy and completeness per company guidelines
Analyzing data on sales orders that have been completed to ensure bookings requirement has been completed accurately
Assisting/Coordinating training new and existing sales reps with Salesforce.com and the quoting tool used within our organization
Supporting the sales organization with quote creation as needed
Be able to work within a fast paced environment and manage multiple tasks at one time
Have a general understanding of sales-related processes
Understanding of Quote to Cash procedures ideal
Completion of a Bachelor degree, or higher, from a University
Attention to detail absolutely essential

246

Associate, Division Order Resume Examples & Samples

Researches, resolves issues and returns Division Order (DO) customer calls
Creates the DO in the Revenue Distribution System (RDS) application and mails them out
Enters or updates DO information in the RDS application
Ensures all DO information is completed in the RDS application
Advises Royalty Owners the proper documentation to provide
Creates new and updates existing owners in the RDS application
Receives the documentation from the owners, scans, and saves it to a designated location
Reviews the documentation the owner supplies for accuracy and completeness
Actively follows up with customers to sign and send the appropriate documentation
Defers questions and concerns to the Division Order Analysts or Revenue Distribution Manager as necessary
Escalates issues to the Revenue Distribution Manager as necessary
BA/BS degree or equivalent experience preferred
1 – 3 years analytical experience preferably in reviewing Division Orders
Excel skills
People/communication skills
Strong telephone communication skills
Strong ability to be able to multi-task
Must be proficient in Microsoft computer applications with strong skill set in learning additional systems specific to this company

247

Engineered to Order Internal Rep-iec Resume Examples & Samples

Produce and provide IEC/NEC engineered quotes from customer RFQs in an efficient, timely and accurate manner
Interface with internal departments to develop on-time offers with the greatest value to both the customer and the company
Responsible for managing customer ETO (Engineered-To-Order) follow up and ownership as it moves through the internal manufacturing processes and across manufacturing locations
Communicate effectively and professionally with customers to identify needs and evaluate alternative technical solutions
Be able to read customer electrical specifications and offer products that meet customer needs and requirements
Have a working knowledge and understanding of products supported out of the factory
Apply significant knowledge of IECEx & ATEX industry trends and developments to improve service to our customers
Be able to communicate difficult/sensitive information effectively and tactfully
Continually seek opportunities to increase customer satisfaction and deepen customer relationships
Assume responsibility and drive ownership of customer requests/issues until resolved
Participate in continuous improvement initiatives for IEC ETO processes
Must be able to expedite ETO product by working with various departments involved with the Front-end processes
Performs other duties as assigned by your manager
Minimum Associates Degree in electrical or related technical field
Strong technical acumen
Sound computing skills, including MS word, Excel and Outlook
Strong communication skills and comfortable presenting to internal and external stakeholders: verbal and written (English)
Follow written and/or oral instructions in English
Bachelor’s Degree in electrical field with the ability to interpret electrical schematics
Technical Sales experience
Minimum of 3 years working knowledge of NEC, IECEx, ATEX standards
Experience in one or more of the following areas

248

Order Desk-cebu Resume Examples & Samples

Request Fulfillment. Provide efficient, timely and consistent day-to-day fulfillment of requests through which customers can get access to standard products and services, in accordance with Manulife, Deskside Services, GIS and End User Services policies and processes
Hardware and Software Procurement. Purchase and monitor requested asset and licenses required by the customers. Ensure that customer is engaged and all information verified from the beginning to acquisition and that customer is satisfied and able to use the service before closure for completion of request tickets
Request Forms and Catalog Management. Take part in the creation, management and modification of customer-facing service catalog forms necessary in fulfilling a request
Coordination and Organization. Consistent update within service request tickets pertaining to: purchase orders, timelines, escalations, equipment allocation, business communication, and discussions with team members. This may also require communications and follow-ups with other teams that could impact the flow of requests, initiating the maintenance of procedural documentation
Communications. Address all emails that are received via the group mailbox and maintain an organized collection folders of customer / request, licenses, purchase orders, utilization / allocation of asset and services of the request, any group process and policy update, from all group mailboxes assigned and accessed by the Remote Order Desk team
Review and Investigation. Review workflow and investigate other requests associated with your own request ticket to certify that only the correct service will be provided while avoiding future escalations
Engagement and Team Player. Participate in monthly team meetings to collaborate with colleagues and technical and team leads in suggesting, maintaining and enhancing team procedures and work flows, improving team processes and preserving good camaraderie / professional relationships with each other
Microsoft Windows 2003/2008/2012
Good command of the English language, both written and oral
Familiarity with the North American culture
Familiarity with Windows Application Troubleshooting
Basic software and hardware install knowledge
Must pass current job expectations and meet performance metrics
Must not have any attendance issues and have not received any disciplinary action
Graduate of any 4-year course. Fresh graduates are welcome to apply
Excellent comprehension, analytical and decision making skills
Self-motivated and directed, with keen attention to detail
Good interpersonal, written, and oral communication skills
Able to work in a team-oriented, collaborative environment
Able to prioritize and execute tasks in a high-pressure environment
Strong understanding of Windows Office applications. Mac application knowledge is a plus
Understanding of, and experience with, VPN and Citrix connections
Basic hardware and software troubleshooting skills
ITLv3 Foundation Certification process is a plus

249

Order Resume Examples & Samples

Provide customer and branch analytical support for OTC Collectors, Manager and Shared Services Director
Research and reconcile customer requests timely and efficiently
Collaborate with OTC Processor and OTC Collector to identify and resolve discrepancies
Establish rapport with branches and other Patterson teams, build effective relationships, and share wins and successes
Collaborate with branch personnel including Branch Managers, Sales Representatives, Customer Service Representatives & Equipment Coordinators
Engage in and suggest continuous process improvement ideas
Ensure that all activities are performed in the most efficient and effective manner possible
3 plus years of progressive OTC/AR credit and collections experience
Possesses strong interpersonal and communication skills
Positively contribute to the OTC and Shared Services team environment
Has exceptional organizational, problem solving, and multi-tasking skills and shows a great attention to detail
Analytical, with the ability to analyze and interpret large amounts of information
Demonstrates a commitment to Patterson’s values and professionalism through appropriate conduct at all times

250

After Having Received the Customer Order Resume Examples & Samples

Responsibility for all contractual activities through Rotork
Consulting and support of our customers
Ensure customers’ requirements are completely and adequately transferred to Engineering and Production
Manage customer changes to existing orders
To make sure all orders will reach the customer on time
Coordinate documentation package preparation
Commercial background with experience in order management
Ability to simultaneously manage multiple projects to deadline
A high level of customer focus
Communication Skills, fluency in German and good command of English
Good knowledge of MS Office
Highly self-motivated with energy

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