Order Fulfillment Resume Samples

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J Brekke

Joe

Brekke

67107 Charlotte Plain

Los Angeles

+1 (555) 630 2552

67107 Charlotte Plain

Los Angeles

Phone

p +1 (555) 630 2552

Experience Experience

Dallas, TX

Order Fulfillment Coordinator

Dallas, TX

Reynolds-Treutel

Dallas, TX

Order Fulfillment Coordinator

Provide assistance and support to al brands as deemed by the Customer service Operations Manager
Work with accounting on any discrepancies, inventory adjustments, credit notes to customers
Contribute to the development of business improvement opportunities wherever possible
Inventory management – inventory integrity between SAP and WMS
Support reporting/analytics of monthly order book results/forecasts by business unit reviewing opportunities, challenges and “call outs” for improvements
Demonstrates flexibility and the willingness to adapt and learn in a multi-systems computerized work environment
Monitor and manage the stock snap shot reports

Philadelphia, PA

Order Fulfillment Associate

Philadelphia, PA

Bartell-Kertzmann

Philadelphia, PA

Order Fulfillment Associate

Perform other duties as necessary
Maintains safety, housekeeping and maintenance standards for work area which includes climbing ladders and moving boxes, taking out trash
Work with customers on orders, shipping, invoicing, and technical service. May include calling customers to solicit orders
Performs picking and shipping confirmation
Manage LP inventory at a CDC; including purchasing & inventory rotation
Perform all duties in accordance with environmental and safety rules and regulations
Maintains a clean, neat, and orderly work area

present

New York, NY

Order Fulfillment Manager

New York, NY

Purdy-Wiza

present

New York, NY

Order Fulfillment Manager

present

Provide assistance for Asia, NZ and other SG companies in all aspects of order management
Collaborate with Customer Logistics managers to contribute to customer satisfaction plan development and execution
Develop and put into place procedures which improve the efficiency of the Sales Order Process
Develop internal expertise to position Carrier as premier solution provider
Provide on going feedback and coaching to enhance associate performance
Drive efficiency, innovation and continuous improvement of the order management process
Create monthly reports and presentation for upper management both thru meetings and calls and ensure our month to month forecasts are achieved

Education Education

Bachelor’s Degree in Business Administration

Georgetown University

Bachelor’s Degree in Business Administration

Skills Skills

Strong knowledge and ability to work on computers and proficiency with Microsoft products
Excellent attention to detail
Ability to work quickly and accurately under pressure, prioritize multiple tasks and be self-motivated
Proficiency in MS Excel, MS Word, MS Outlook, MS PowerPoint and SAP ERP system
Excellent command of English language
Proven ability to work in a high performance environment
Excellent communication and problem-solving skills
Ability to be self-directed while working under tight deadlines
Strong analytical skills
Ability to effectively interact with all levels of business via phone, written communication and in person

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15 Order Fulfillment resume templates

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Order Fulfillment Representative Resume Examples & Samples

Provide order information and delivery updates to customers/own retails
Co-ordinate with different departments on delivery status
Sales order processing & data entry
Respond to customers’ complaints and enquiries in good manner

Order Fulfillment Manager Resume Examples & Samples

Ensure that accuracy and procedural integrity is maintained throughout the process of orders being planned and executed; specifically overseeing wave planning, unit sortation, residual putaway and picking, VAS, put-to-light and golf hard goods orders processing
Ensure that all departmental processes are executed in accordance with company internal controls requirements and are also accurate to customer specific requirements
Ensure the timely planning and handling of orders available to ship, such that daily business goals and customer ship date requirements are met
Interact with other DC-based departments, especially Inbound/Outbound, Inventory Control, Compliance, Maintenance and IT Support to ensure that product is available as needed for order processing requirements, customer requirements are fully understood and all equipment supporting the flow of product through all order processing departments is in good working order at all times
Communicate effectively as needed with the Customer Service departments to clarify customer requirements and resolve any issues that might result in delays or errors to orders being processed
When necessary, communicate directly with our customers’ supply chain departments to confirm customer requirements and/or resolve issues that could potentially impact our ability to process their orders on a timely and accurate basis
Maintain current SOP’s and all required documentation in a well-organized, easily accessed manner
When warranted, initiate new methods of planning and executing order processing to improve efficiency, productivity and overall throughput
Ensure supervisors and employees in the Wave Planning, Unit Sorter, Residual, VAS and Golf Processing departments are properly trained to perform their jobs safely and efficiently
Maintain all Occupational Health & Safety Act safety standards, including all reporting of accidents, injuries, damages and potential threats to safety
Document and review with the Senior Manager of Distribution Operations and the onsite HR Manager any employee performance problems for possible disciplinary action
Other duties as required and directed by the Senior Manager of Distribution Operations
Excellent knowledge of all facets of DC operations and an understanding of retailers’ supply chain requirements
Procedural awareness and the ability to coordinate the efforts of multiple work streams into a single output
Working knowledge of the principles of warehouse automation using conveyors and sortation equipment
Excel, Outlook, Word and a strong knowledge of WMS principles
Strong work ethic and self-motivational ability
Excellent command of the English language, both verbally and written
The ability to communicate effectively, both on an individual level with team members and across departments within an organization
An aptitude for leadership and the willingness to develop this skill through mentoring and coaching
This position requires leading 5 separate departments within the DC and as such requires an experienced and skill leader capable of understanding complex processes, but also able to motivate and manage a large workforce through a leadership team of managers, coordinators, supervisors and lead hands
Previous manager level experience of 8 or more years within a large scale distribution centre
University or college degree, or the ability to demonstrate equivalent skills developed through work experience

Order Fulfillment Coordinator Resume Examples & Samples

Coordination of the flow of all Launch and Marketing based product to arrive and ship on time for all brands
Focus on inbound and outbound Priorities to maximize efficiency and output at the DC and to fulfil our customer expectations
Work closely with Purchasing, traffic, DC and Sales Department when delays or conflicts arise in terms of inbound and outbound shipment priorities
Support “countermeasures” for Sales orders with expected delivery problems and trigger actions
Coordinate Inventory Sweeping before the season end the stock is moved from stock categories to allow other business areas to consume the stock ie. Retail, ecomm, wholesale
Assist with various critical order maintenance tasks from not only CS issues, but also those originated throughout the organization
Support reporting/analytics of monthly order book results/forecasts by business unit reviewing opportunities, challenges and “call outs” for improvements
Support quarterly testing process for SAP releases
Provide assistance and support to al brands as deemed by the Customer service Operations Manager
Proven ability to work in a high performance environment
Excellent command of English language
Ability to perform all duties in an accurate, timely and professional manner within the guidelines of established company procedures and policies, while maintaining a flexible approach to enforcing those policies
Works independently in a proactive manner to resolve issues before they reach crisis proportions
Ability to effectively interact with all levels of business via phone, written communication and in person
Proficiency in MS Excel, MS Word, MS Outlook, MS PowerPoint and SAP ERP system
Minimum 2 years of customer service related experience (preferably retail environment)
SAP knowledge an asset

Manager Order Fulfillment Resume Examples & Samples

Lead, coach and develop a team of Order Fulfillment (Inbound Planning, Inventory Management and Sales Order Management) specialists
Work cross functionally across the supply chain to achieve on time availability and with the markets and DC teams to achieve on time in full delivery
Identify short-term DC capacity constraints (Inbound, Outbound, Inventory level) and intervene accordingly
Lead monthly meetings with clusters to validate Outbound Forecast inputs on basis of provided reports to consolidate outbound volumes across all European Clusters
Represent Wholesale business in monthly capacity planning meetings with the DCs Management teams and ensure DC capacity planning to fulfill Wholesale demand. Understand DC Operations and impact of other channels on wholesale business
Track and report on shipping and production progress during the month. Share Forecast accuracy reporting across all European DCs
Coordinate DC and market activities to ensure achievement of service levels especially during the peak months at the start of each season
Management of stock adjustments / resolve interface related issues to ensure SAP & warehouse management systems are synchronized and maintain a high level of stock accuracy
Provide available to sell (ATS) reports to Sales Organizations and support management of excess stock and SKU Clearance activities for all European DCs
Drive order fulfillment process and systems improvements; support User Acceptance Tests
Develop appropriate reporting and KPIs to support and measure achievement of order fulfillment objectives and targets
Excellent knowledge of DC Operation processes
Excellent knowledge of Inventory Management processes
Strong supply chain knowledge
Experience in managing people
Very good analytical and mathematical skills
Ability to work cooperatively and collaboratively with all levels of employees and management
Ability to adapt to a fast paced, changing environment
Working experience in international and / or cross-functional teams
Strong and clear communication skills, English fluent (written and oral)
Higher education, university degree or equivalent
5 years working experience in Logistics, Commercial functions, Finance or IT

Order Fulfillment Analyst Resume Examples & Samples

Ensuring a professional contact with suppliers via phone or electronic communication on a daily basis
Following up of the performance level of assigned suppliers
Managing the performance level of assigned suppliers and escalation in the organistion when necessary
Setting up action plans with supplier when needed and ensure that supplier performance level reach an acceptable level
Supporting activities to improve the supplier delivery performance trough a fast and moving forward solution of griefs, coordination with internal partners of purchasing, accounting, engineering, quality and transportation and participation in supplier visits
Following up and handling of delivery agreements related to emergency orders and managing stock
Handling the daily communication with the dealer and assure that the planning schedule is met
Keeping up to date and adapting the different systems
Ensuring the necessary follow up communication with the supplier
Good language skills of Dutch, English and French
Professional customer focus
PC skills: Word and Excel
Knowledge of other languages
Good communication, interpersonal and collaboration skills

Order Fulfillment Coordinator Resume Examples & Samples

Provide customer support/order management for external customers (professors, course developers, etc.) using Create. Interaction will be via Create/P64, phone and email as to provide excellent customer service
Analyze and resolve any problems with process or product to ensure a good customer experience
Responsible for answering professors' and book store questions related to shipment inquires or Create system; entering orders; and checking on status of orders. Also responsible for training professors on use of Create system and instructing how to build on-line or print product
Confirm availability of product based on professor inquiry
Provide comp/order management for internal customers (reps, marketing, etc.). Interaction will be via Create, phone and email as to provide excellent product support
Responsible for sending comp copies of Create product and create sample Create products for use in sales/marketing presentations
Provide information on status of orders and process orders for sales reps
Provide guidance and communicate process/policy to sales rep for special requests of custom covers, special pricing or returns
Provide customer service/order management for Create vendors. Interaction will be via Create/P64, phone and email as to provide order information and support
Responsible for negotiating and managing print schedule with outside vendors. Troubleshoot file problems if file is not compatible. Contact for printer on questions related to project
Process/follow-up special projects (pricing, covers, etc.). Interaction will be via Create/P64, phone and email as to provide excellent customer service and support
Excellent communication and problem-solving skills
Customer service / order fulfillment experience strongly preferred
High School Diploma; Associates Degree preferred
Custom Publishing experience strongly preferred
Strong knowledge and ability to work on computers and proficiency with Microsoft products
Ability to work quickly and accurately under pressure, prioritize multiple tasks and be self-motivated

Order Fulfillment Coordinator Resume Examples & Samples

Run and export multiple reports to ensure all orders are processed and shipped
Coordinate all franchise store orders; generate and submit invoices, packing slips, credit memos & spreadsheets
Assist in the maintenance of customer account data and priorities. Liaison between warehouse and customer service
Coordinate and schedule specialty order shipments, ensuring they are accurate and received on dates requested
Maintain all Amazon orders by systemically processing and removing inventory
Liaison with other departments such as Production to ensure a successful completion of the required task
Assist with processing store and ecommerce orders; maintain labels and communicate with warehouse leads and supervisors
Systemically confirm all orders shipped and identify problem orders; communicate with inventory control to rectify all issues
Generate labels using UPS Campuship website (mail innovations, international/domestic shipping labels)
Create SOP’s and templates as needed
Warehouse and distribution environment
Scheduling and time management
Proficient in order fulfillment operations
Ability to train others in procedures
Proficiency in Microsoft Word, Excel and Outlook

Order Fulfillment Associate Resume Examples & Samples

Receives inventory and conducts physical counts and quality audits; places processed inventory into designated pick areas
Efficiently picks customer orders for shipment, ensuring that the correct number and type of product is loaded and shipped
Ensures outbound shipments are accurate and free of damage
Able to operate a standard pallet jack and pick cart as necessary
Maintains a clean, neat, and orderly work area
Assists in maintaining the security of the warehouse. Conducts operations in a manner that promotes safety. Complies with OSHA and MSDS standards
1-2 years of experience in a similar position preferred
Must be able to read and count accurately, as well as perform simple math
Must be able to process orders accurately and efficiently
Must be dependable and motivated with solid work habits and the ability to work overtime as needed
Must be able to maintain a positive, professional, and constructive attitude with team members and management
Ability to interact in a courteous, helpful and professional manner
Functions well in a fast-paced work environment
Capable of standing and walking for extended periods of time
Must be able to lift and carry up to 50 lbs in physical environment
Must be able to push, pull, grasp, squat, bend, and reach

Order Fulfillment Associate Resume Examples & Samples

This position is responsible for successfully completing orders in an accurate and efficient manner with tasks that include: receiving orders, unpacking, steaming and putting away inventory, pulling and packing merchandise for orders, processing shipment information and logging status of orders
Assisting with customer service duties as needed which would include processing credits, cancels and returns
Maintains safety, housekeeping and maintenance standards for work area which includes climbing ladders and moving boxes, taking out trash
Ordering supplies as needed
Self-motivated and enthusiastic team player with a strong sense of initiative
1-2 years experience in a similar position
Ability to process orders accurately and efficiently
Excellent organizational, planning and priority setting skills

Senior Manager Order Fulfillment Resume Examples & Samples

To ensure that sales demand of customers/markets will be fulfilled by on time and in full delivery of sales orders
Day-to-day management of team
Assuming responsibility for availability (supply) and fulfillment matching
Supply chain coordination via transportation parameters and corresponding shipment prioritization
Leading of warehouse capacity forecast meetings in order to determine staffing requirements of warehousing according SO backlog and month-end targets
Leading of 100% meetings in order to identify critical supply chain constraints and determine actions to overcome problems with respect to supply of critical products
Management of key interface and streamlining of communication process to markets
Alignment with markets in order to steer month end target achievement
Ensuring allocation, delivery note creation, orderbook cleanse, excess stock allocations and stock movements are completed according to business rules and schedules
Upon request participation in projects with the goal to represent the order book management requirements

Order Fulfillment Analyst Resume Examples & Samples

Maintain the allocation jobs parameters and jobs schedule in line with the Global rules and run ad hoc allocations to balance the work flow with capacities in the Distribution Centers
Run the regular Clean Up jobs and check upon the OB cleanness and integrity
Contribute to performance reporting, both transactional and management, by extracting information from SAP and BI
Ensure effective communication between the sales offices and Distribution Centers and collaborate with Supply Chain to enable the optimization of order fulfillment
Perform the data analysis and implement the proposed actions to improve effectiveness and efficiency of order fulfillment activities

Business Process Owner Order Fulfillment Europe Resume Examples & Samples

Own process and related system documentation for Order Fulfillment
Optimize the end-to-end Order Fulfillment process and ensure OTIF targets are being met. Coordinate supply availability to ensure optimized order book coverage to achieve inventory and stock turn targets
Manage Order Fulfillment business requirements together with Business Solutions and GIT to provide process and systems solutions
Planning and coordination of system testing for Order Fulfillment, including assessing scenarios and test script requirements
Ensure efficient and solution orientated interaction with commercial and supply chain interfaces (Sales / Customer Service, EDC’s / Logistics, Regional Planning, Purchasing)
Cross-functional, process oriented thinking and continuous improvement of Order Fulfillment processes
Coordination/leading migration activities for Operations Europe
Ensure alignment of processes for all brands and across European DCs
Work cross functionally with other BPOs/teams to ensure that projects and initiatives are delivered successfully
In-depth knowledge of supply chain, understanding the mechanics of the material, information and financial flow from sourcing to customer
Operations as wells as commercial mindset, end-to-end thinking
Strategic, operational and project management experience
Good Team player
English fluent (written and oral), other languages
3 – 5 years working experience in Supply Chain Management and Logistics
2 years of Project Management experience in international teams
Strong SAP know-how (SD)

Order Fulfillment Coordinator Resume Examples & Samples

Manage the inbound priorities and activities to ensure OTIF and OTA targets
Prioritisation and tracking of container schedule
Monitor delivery note SLA’s to ensure pick and packing lead times
Publish the progress tracker to the business
Facilitate and coordinate the issue tracker to ensure we tracking and resolving supply issues with the 3PL
Track and ensure the Promotions and Team orders are received on time
Monitor and update Launch Tracker
Coordination for article drop, order book cleanse and communication to all responsible parties
Customer service support with information for order- and delivery handling
Monitor the Key Account tracker and capacities
Update and monitor exclusion and block lists: Free-to-sell, Allocation and MM02 blocked Articles
Update Allocation and Delivery Batch run windows
Inventory management – inventory integrity between SAP and WMS
Season prep – set the systems up to allow for order capturing for the new season
Setup, manage and maintain catalogs and price lists
Mange grid-log issues relating to master data and season prep
Monitor and manage the stock snap shot reports
Contact team for problem solutions – systems and handling
Coordinator and Key User for reports and analysis
Product, order and stock-related system monitoring
Coordination between Logistics, Planning, Sales dept. and Warehouse
Improvement of the information flow between all involved depts. to increase the service level
System to system accuracy
Master data on time in full season prep
Key user for manual allocation and delivery note creation
Master data administration e.g. sales status, article master, delivery adjustment
Outlook: advanced
Excel : advanced
Access: basic
Word : basic
Powerpoint: basic
SAP : advanced

Customer Order Fulfillment Manager Advertising Production Resume Examples & Samples

Provide overall leadership to the COF department, ensuring that all deadlines are met and customer issues, concerns and questions are resolved in accordance with established goals and metrics
Manage and evaluate the performance of COF staff
Provide guidance to staff on customer service, planning, operations, and pricing issues; coordinate ideas and responses from staff and recommend or develop a course of action to resolve issues
Serves as interface with other functions and departments within the company to address issues in an effective and efficient manner
Represents COF with internal and external customers to ensure the effective implementation of strategic initiatives
Lead the COF department in ensuring compliance to all accounting and audit requirements
Responsible for establishing and achieving operational goals and objectives for COF. Regularly performs thorough analyses of staff and process performance activities and measures, and determines the best course of action required to address issues and enhance overall internal and external customer satisfaction and department effectiveness
Performs special assignments and other management and staff duties as required, operating effectively under changing circumstances
Bachelor’s degree in is preferred
5+ years in a medium-large progressive organization managing staff, multiple projects and systems
Solid working knowledge of Excel and Word required
Admarc experience preferred
Strong understanding of customer service, financial services/accounting, billing and advertising sales
Ability to effectively research, assess and resolve issues
Thorough knowledge of planning and operations. Demonstrated ability to establish positive working relationships with employees, peers, management and customers required
Must be able to work flexible hours in order to manage the operations of the department and the performance of the staff members
Ability todevelop, implement and monitor procedures and controls
Must demonstrate ability to pay strong attention to detail
Ability to manage and prioritize multiple tasks and adjust to changing priorities
Ability to manage a team in a constantly changing environment
Ability to operate independently and exercise sound judgment in all situations

Supervisor, Order Fulfillment Resume Examples & Samples

3 years experience in a Distribution environment is preferred
This position requires a high energy level, acute attention to detail and quality
Good attendance is a must
This position requires demonstrated flexibility and the ability to work in a fast pace environment
Able to work overtime as needed and weekends when needed
Knowledge of Microsoft office and systems is preferred
Good Communication skills are a must

Allocation / Order Fulfillment Analyst Resume Examples & Samples

Ensure effective collaboration with Sales and Planning departments as well as Distribution Centers and Supply Chain to enable the optimization of order fulfillment
Maintain the allocation and delivery due parameters and schedules in line with the business requirements
Run ad hoc allocations and delivery due jobs, balancing the priorities of the business and shipping schedules with capacities in the Distribution Centers
Maintain the regular Clean Up jobs and monitor the Sales Order file cleanness and integrity
Develop and contribute to performance reporting, both operational and management, extracting information from multiple data sources such as SAP and Data Warehouse
Perform data analysis and implement the proposed actions to improve effectiveness and efficiency of order fulfillment activities
Degree in business administration. (or equivalent)
Strong analytical skills and mindset. Works in a structured, well organized way
Ability to work independently and handle multiple responsibilities in a deadline driven environment
Strong knowledge of Excel, BI knowledge
SAP or other ERP systems experience
Team player who enjoys challenges, is flexible & stress-resistant
Good communication skills, fluent in English
Customer service experience would be an asset

Manager, Order Fulfillment Resume Examples & Samples

Responsible for ensuring accurate staff scheduling to provide optimal coverage and to ensure adequate service level is maintained at all times
Develop and ensure maintenance of daily, weekly, and monthly department records measuring productivity, statistics, and sales results. Create routine to moderately complex spreadsheets that contain formulas and special formatting; produce various charts
Develop and participate in the recruiting process for new order entry agents including interviewing, job fairs, defining job requirements, etc. Partner with the HR team to develop and implement a lifecycle plan for supervisors and agents
Act as the main point of contact for both internal and external Order Entry questions, comments and concerns related to the Region. Ensure all concerns are tracked, addressed, and resolved in accordance with company policy. Maintain a high degree of customer service at all times
Attend Regional operations calls to understand and identify any changes that will impact the Sales team, when applicable. Conducts regular meetings with Supervisors and potentially agents, as needed, to ensure a highly functioning business unit
Motivate and provide billing system technical support to staff, ensuring an efficient and productive operation to meet individual team goals, customer expectations, and departmental goals
Monitors calls to ensure consistency in presentation. Evaluates training needs and takes action on results
Meet or exceed budget goals in relation to performance and profit and loss, and expense targets
Determine and participate in training programs and personal development programs to consistently expand your individual knowledge and performance capabilities. Proactively recommend development opportunities to your immediate supervisor. Create, implement and manage quantifiable training and coaching processes to ensure success
Experience with workforce planning or scheduling software
Basic/intermediate understanding of SQL and database structure, queries, reporting, etc. as well as familiarity with Reports
Bachelor's degree (B. A.) from four-year college or university; or equivalent training, education and experience
Manager: Delegates authority to carry out work of a unit to subordinate supervisors or managers

Order Fulfillment Analyst Resume Examples & Samples

Timely response on and resolution of back order situations
Managing a specific workload
Monitor and analyse the performance of the assigned supply base
Support activities that will improve performance levels
Master or Bachelor degree or relevant experience in similar environment
Willing to learn several new applications
Thorough knowledge of English, Dutch and French, additional language skills are considered an asset
Continuously seeks for improvement opportunities

Specialist, Order Fulfillment Resume Examples & Samples

Analyze and coordinate proper master data setting on article and sales org level for seasonal order book start
Analyze and prioritize articles on container level for warehouse inbound
Prepare drop report and maintain order book cleanse (dropped articles, overbought sales orders etc.)
Support customer service and communication of all order book related activities (allocation, delivery status etc.)
Share best practices for brand adidas and Reebok to educate and administrate standard order book tasks for brand Reebok & adidas as backup
Fluent in English (oral and in writing)
Educated to degree level or equivalent

Business Process Analyst, Order Fulfillment Resume Examples & Samples

Evaluate and develop opportunities to improve OF processes
Support the implementation of process enhancements including documentation, testing and training activities
Planning and coordination of release testing and go-live for Order Fulfillment
Support the implementation of cross-functional projects
Ensure key system/network jobs (aRun/aRun Preview/DN Creation/Cleanse) run as scheduled
Ensure efficient and solution oriented interactions with SSD, GIT team to provide process and system solutions
Coordinate monthly/quarterly management reporting
Coordination of seasonal migration activities for European Operations
Understanding of logistics cost and service drivers
Strong team player and service mindset
2 – 5 years working experience in Supply Chain Management and Logistics
Strong SAP know-how (SD and MM)

Order Fulfillment Coordinator Resume Examples & Samples

Responsible for answering professors' and book store questions related to shipment inquires or Create system; entering orders and checking on status of orders. Also responsible for training professors on use of Create system and instructing how to build on-line or print product
Custom Publishing experience
Customer service/order fulfillment experience

Order Fulfillment Coordinator Resume Examples & Samples

Passion for fair trade and/or ethical fashion
Familiarity with QuickBooks, Excel, and Google Docs a plus
Positive attitude and quick learner
Well-organized with the ability to multi-task and strong attention to detail
Self-starter with the ability to prioritize projects, work within short time frames, and meet deadlines
Ability to meet the physical demands of the position, including standing, walking, sitting, stooping, bending, kneeling, crouching, and lifting. Employee must be prepared to maneuver heavy boxes regularly

Order Fulfillment Analyst Resume Examples & Samples

Respond to requests to research order profile issues, summarize findings and make recommendations to resolve
Identify trends via reporting and proactively call out potential issues/impact on order book accuracy to management
Develop detailed and high-level reporting analysis for all levels of Management
Responsible for CS OTIF reporting and compiling/researching OTIF failures
Able to troubleshoot reporting inaccuracies/issues, determine root cause and implement resolution
Coordinates SAP Global Releases for CS Department, works directly with IT to test RFCs and supports testing needs for other areas of the NAM supply chain
Acts as key CS tester for SAP releases/projects, B2B, CWE
Analyze reports, summarize status/issues, communicate gaps in allocation/ late deliveries etc and escalate issues to ensure ontime shipping
Ability to articulate complex ideas, filter noise, analyze business trends, and produce reports as needed
Displays a sense of urgency by reacting promptly to the various deadlines associated with orders/projects/tasks so as to meet the Company’s commitments and business needs
Works independently with strong organizational skills and proactively manages work adjusting priorities as needed
Strong written, verbal and professional communications with all levels of management. Ability to articulate complex ideas
Experience of looking at data, identifying trends, initiating improvement actions, and developing unique solutions to problems
Bachelor’s Degree preferred and 3 years or more related experience; or equivalent combination of education and related experience
Strong computer skills needed (advance knowledge of MS Access and Excel including building all types of Access queries)
Account Management Experience and knowledge of Supply Chain NAM preferred

Order Fulfillment Resume Examples & Samples

12 years of experience with relevant processes in SAP or other Commercial Off-the- Shelf (COTS) and ERP systems
Experience with order fulfillment and procurement
Experience with SAP OF, MM, SCM, and SD modules
Experience with DoD or Navy supply and inventory management
BA or BS degree in Technology, Engineering, Science, Management, or Business or 16 years of experience with DoD or Navy supply and inventory management in lieu of a degree
Experience as prior Navy ERP or SAP preferred
Knowledge of Naval supply and order fulfillment
Knowledge of Navy and DoD financial management
Ability to interpret business challenges and identify plausible system configuration recommendations

Order Fulfillment Resume Examples & Samples

9 years of experience with relevant processes in SAP or other Commercial off-the-shelf (COTS) or ERP systems
Knowledge of order fulfillment and procurement
BA or BS degree in Technology, Engineering, Science, Management, or Business, AA or AS degree and 2 years of experience with DoD or Navy supply and inventory management, or 4 years of experience with DoD or Navy supply and inventory management in lieu of a degree
Experience with Navy ERP or SAP preferred

Order Fulfillment Senior Manager Resume Examples & Samples

Set up and continuously update to ensure robust and clear end-to-end order fulfillment working processes
Monitor the daily PO placement/confirmation/tracking to ensure POs are placed, the right order characteristics are used, delays are communicated thus ensuring a high level or transparency to related stakeholders on product availability
Communicate with key issues related to order delivery to minimize the business impact
Continuously analyze the gap between the current system set-up and business requirements to improve accuracy and productivity of team
Customer service team building and leading

Customer Order Fulfillment Manager Resume Examples & Samples

Manages the customer order fulfillment team and process
Manages business data and its integrity in the ERP system to support the requirements of order fulfillment
Manages and assigns responsibility for customer inventory reporting requirements and requests
Works in conjunction with production control managers to coordinate fulfillment of product shortages
Manages the resolution of any issues around fulfilling customer orders by working in conjunction with direct reports, account managers and customers
Performs customer order fulfillment functions as required
Works in conjunction with the IT team to develop, implement and automate customer inventory and sales reporting requirements
Manages and assigns tracking and reporting requirements of open purchase orders as well as tracking balances of authorized/forecasted production quantities of customer promotions as required
Works with demand planning team and account managers to ensure any changes in customer demand are accounted for in the demand planning process
Develops and manages a customer order fulfillment satisfaction survey on at least an annual basis

Flex Order Fulfillment Associate Resume Examples & Samples

Picks, sorts, distributes and restocks product throughout the Distribution center using RF scan guns
Fills single and multiple orders, ensuring that orders processed are consistent with order requirements
Locates products in appropriate shelves, pulls product from active or overstock areas, and facilitates movement to packaging area for further processing
Sort’s product picked for customer orders in slotting by chute number
Responsible for accuracy and neatness of packaging
Manually releases international packages off ship stations
Releases packages for outbound shipment using our WMS technology
Have basic computer knowledge to be able to navigate through on screen menus
Maintains regular attendance in accordance with the Company scheduling and attendance policies
Assist in all areas within the warehouse as needed

Lead-order Fulfillment & Logistics Resume Examples & Samples

Responsible for On Time Shipment / SCOT for transportation
Overcome road blocks to ensure shipment is made in line with internal and external customers’ requirements
Schedules and coordinates international air, sea and land freight transactions
Coordinates with freight forwarders to merge or consolidate shipments
Establish and maintain ISO approved procedures for all operations
Develop, coach and lead consolidation team, setting measurable goals and objectives to evaluate success
Proficient knowledge, understanding and leadership for International Trade Compliance, identify, report and resolve any trade compliance issues
Knowledge of operating within security programs such as CTPAT to ensure that warehousing, packaging and transportation requirements are met
Bachelor’s Degree and 3-5 years of work experience in manufacturing, logistics, material management, customer service, or supply chain management
At least 2 years of experience leading high performance teams
Efficient communication in English and Spanish
Operations Management Leadership Program (OMLP) graduate
Excellent communication and analytical skills, including experience in communicating with others from different countries and cultures
Excellent business/financial acumen, proficient in leading and setting direction for teams, including demonstrated ability to motivate, influence and drive change at all levels of the organization
Excellent growth leadership skills demonstrating clear global perspective and understand factors impacting GEHC businesses and our suppliers

Senior Manager Order Fulfillment Resume Examples & Samples

Maintain Allocation Rules an allocation Optimization in alignment with Sales
OB Cleanse
Functional and disciplinary leadership of the Inventory Management team
AFS-WMS Interface Monitoring, check and resolution
Management of physical and systemic inventory adjustments between SAP AFS and WMS
Perform Stock Snapshot and deliver knowledge in error resolution
Stock Optimization including control of Inventory Levels, Business Control - optimization & decision making
Conduct Stock meeting
Perform stock category movements based on the request from the market to move free available stock from category to category
Perform Inventory Adjustments due to Overdelivery/shortages/wrong shipment/Quality Issues and lead decision-making regarding scrapping of Goods
Inventory Sweep, End of season cleanse for selected "old" season articles through different channels (e.g. Retail Outlet Stores)
Return Handling including verification of returns, no re-grading, put away, booking in, consignment Good Receipts and upload into AFS
Work closely together with all Operations areas in order to stay on top of inventory related events (e.g. inbound volumes expected, order book cleanse impact, returns due to quality issues etc.)
Deliver stock level reporting, inventory in/out, positive and negative adjustments
To ensure allocation process to fulfill sales orders at article-size level
To ensure cancelled & dropped articles are rejected from the Order Book
Check on Zero Picked orders

Order Fulfillment Analyst Resume Examples & Samples

Coordinating and communicating shipment delivery requirements with factories, freight forwarders and internal customers
Primary contact for global affiliates in reference to the production and logistics process
Releasing International orders from region to manufacturing
Follow up orders status with manufacturing, giving support to production and OM teams
Control all required export documentation
Follow-up on Risks and Opportunities and be able to quickly address issues related to availability/shipments to specific owners in the Regions & Global Supply Chain teams
Ensuring all processes and documentation are in accordance with GEHC & Export compliance requirement
Lead service/cost optimization projects
Knowledge and understanding of International Trade Compliance identify report and resolve any trade compliance issues
Bachelor’s Degree in Logistics, Materials or Supply Chain Management or graduation estimated to 2016
Internship experience in Logistics, Materials or Supply Chain Management
Fluency in Portuguese and excellent level of English

Order Fulfillment Analyst Resume Examples & Samples

Business Administration/Management
1 year experience in any of the following
Planning/Forecasting
Sales/Marketing
Related Field

Order Fulfillment Manager Resume Examples & Samples

Create and drive the vision for the team, being the Customer voice to the internal operation
Develop internal expertise to position Carrier as premier solution provider
Develop standard metrics for factory reliability to customer promise
Ensure UTC’s Code of Ethics is well understood and practiced in all our day to day transactions
Manage department schedule of expenses to insure that we do not exceed the fiscal plan
Ensure the tools needed for each person’s success are readily available; remove road blocks for team if needed
Work closely with marketing, transportation (including OP8 team) , manufacturing facilities, and distribution centers to ensure on time delivery. Work closely with internal Carrier departments for product, control and system solutions
Create monthly reports and presentation for upper management both thru meetings and calls and ensure our month to month forecasts are achieved
Provide key customer input to product platform teams
Strong interpersonal, analytical, and communication skills
Strong teambuilding and listening skills
Highly organized with strong attention to detail as well as managing multiple priorities
Ability to work cross-functionally with both internal and external contacts
Strong customer advocacy mentality
Ability to develop employee skill sets
Knowledge of SAP and Microsoft office
Knowledge of business intelligence query toolset
HVAC experience and knowledge of HVAC systems and design

Order Fulfillment Coordinator Lebanon Resume Examples & Samples

Prioritize local delivery across all sales channels
Orders allocations and reservation in system
DN Creation: Manage efficiently the product’s delivery from delivery notes issuance till delivery to the sales channels. Invoicing- Delivery Instruction to warehouse
Provide Delivery Instruction to warehouse
Follow up POS material storage, transfers and deliveries
Degree from an accredited university
2+ years experience in Operations/Logistics, and/or Customer Service
PowerPoint: Good
English : Advanced

Regional Order Fulfillment Manager Resume Examples & Samples

Drive performance of the North America Supply Chain, Customer Service and Logistics functions through management of direct and shared teams
Accountable for managing services levels, SC Excellence metrics and cost, including balancing inventory working capital with global planning teams
Propose, manage and/or participate in SC Excellence initiatives
Maintain a culture of Customer Focus and Continuous Improvement
Adherence and deployment of Technology Solutions global processes, guidelines and standards
Ensure strong cross-regional and cross-functional collaboration related to supply chain processes, use functional networks for best practice sharing
Ensuring that the use of ERP systems is aligned with the global design/network information requirements
Active member of the SAP implementation team
Work well within a relatively flat organization while effectively managing teams as a “working manager”
Bachelor's degree in Supply Chain Management, Logistics, Engineering or related major
Minimum of 8 years’ experience in Supply Chain Management specifically working for manufacturing organization within the physical goods industry (chemical, pharmaceutical, food, etc.)
Minimum of 3 years management experience, managing and developing diverse teams
Proficient system skills including Excel and PowerPoint. SAP experience a plus
Team player with ability to interact with all levels of management
Ability to travel approximately 25% - 30% including some international travel
LI-EP1

Order Fulfillment Leader Resume Examples & Samples

Work closely with Materials, Manufacturing, Engineering, and Logistics to overcome road blocks and ensure shipment is made in line with internal and external customer expectations
Identify and lead projects to improve the order fulfillment processes
Partner with NPI/Engineering teams to drive specific elements in product configuration to optimize Order Fulfillment and Inventory. Execute Phase-in / Phase-out plans
Execute the Slotting processes as a supply chain fulfillment strategy for CT/PET Manufacturing and Fulfillment
Execute clear communication between region and supply chain on order fulfillment status
Collaborate with Region OTR team to meet requirements for shipping, including product configuration, credit status, and key dates
Coordinate and communicate shipping to customer sites for all US orders. Release all international orders from local distribution & manufacturing to freight forwarders, and complete required export documentation
Bachelor’s Degree or 5 years of work experience in manufacturing, logistics, material management, warehousing, or supply chain management
Proven ability to work in a cross-functional and matrix environment
Proven ability to execute, prioritize multiple objectives, and deliver on commitments. Operate independently with little to no supervision. Self-motivating and ability to perform at a high pace
Bachelor’s Degree in Engineering, Supply Chain Management, Materials, or Logistics
Experience in Region OTR/Commercial Operations
Experience with Oracle
Experience with NPI’s and phase-in/phase-out planning and execution
Minimum of 7 years of operational manufacturing, logistics, warehousing and distribution, or supply chain management

Overnight Order Fulfillment Team Member Resume Examples & Samples

Select and collect merchandise accurately and quickly based on the order. Handle all packages which include small envelopes to large boxes
Utilize proper equipment and techniques to package and ship merchandise to customers
Utilize carts or hand trucks to move merchandise from the floor to stockroom
Knowledge of sales floor locations and where to locate specific merchandise
Safe operation of a blade-type instrument designed for opening cased merchandise, as well as returning the blade to its non-operational position when not in use
May also be assigned other duties within the store at the direction of the store management team
Displays a sense of urgency
Ability to follow a structured process
Ability to multi task and prioritize projects

Order Fulfillment Coordinator Resume Examples & Samples

Prepare packages and labels for International and Domestic vendors
Coordinate with Logistics on container deliveries to obtain receiving reports from Warehouses
Work with accounting on any discrepancies, inventory adjustments, credit notes to customers
Coordinate with Accounting on Domestic Vendor invoicing
Run Allocation reports, drop picks, continual follow-up with ticketing, labeling, delivery with all partners up to and including carrier bookings
Record Allocations and continuous movement of each transaction
Input and prepare weekly Chargebacks to Vendors and/or dispute charges with the Distribution Center
Process Travel Chargebacks and initiate collection
Receive and allocate US orders

Order Fulfillment Allocation Manager Resume Examples & Samples

Prepare initial draft of annual Allocation Group listing for US, Canada, and Export. Verify with sales planners to ensure accuracy, and publish to stakeholders. Update as required throughout the year
Manage Business Elite allocation process including dealer emails, field notification, estimated shipments, variance, STMI and volume uploads
Update Country Plant (CPL) tables in Distribution Data Mart (DDM) to support GM Mexico Estimated Delivery Date calculations
Subject matter expert for Inventory Balancing tool including ongoing maintenance, and new district manager training
Attend monthly Project Management Office (PMO) Project Lead Meeting. Manage administrative activities associated with project charters, Annual Direct Business Benefits (ADBB), and Cost Benefit Analysis (CBA) submissions for OWB, VOM and DDM
Request Dealer Allocation History and Order Placement Results for GM Legal and prepare Dealer Consensus and Order Management History reports as required to support Regional Distribution Teams
Maintain Consensus Email Zone Manager listing and updates
Provide back up for various adhoc reports, i.e. Industry Comparison Charts, Year-over-Year Analysis, ADS Dealer Reports (DOT Charts)
Provide back up for Allocation Managers as required to calculate, review, and approve estimated shipments and variance resolution. Input temporary and controlled allocation as required
Provide back up for Volume Planners as required to determine and communicate retail and non-retail order quantities necessary to meet current production schedules, and to recommend resolutions regarding variance between final consensus quantities and retail production requirements for assigned allocation groups
Provide support to Order Fulfillment and outside stakeholders
Serve as Subject Matter Expert and provide solutions to various complex questions for VOM suite of systems
Maintain records according to ILM requirements
Participate in VOM/OWB system development projects including design and user acceptance testing (UAT)
High level of analytical ability to solve complex problems
Highly developed oral and written communication skills
Ability to organize and plan effectively
Proficient in applications including MS Word, Access, and Excel
Proficient in GM applications including Order Workbench, VOM, POMS, Sharepoint and CBA
Comprehensive understanding of field and dealership operations

Senior Director, Worldwide Order Fulfillment Resume Examples & Samples

College degree or University Degree in administration, supply chain, logistics or equivalent
Minimum 5 years’ experience in managing Sales Order Processing team
Minimum 3 years’ experience in managing Customer return and repairs functions
Minimum 3 years’ experience in Distribution & Logistic
Experience in Implementation and go live of ERP systems
Ability to understand customer requirements and be proactive to identify solutions to customer needs
Ability to work with different groups in-order to manage customer deliveries and priorities
Record of successfully managing groups which are located worldwide
Ability to track daily activities and priorities
Ability to lead project at worldwide level
Proven track record of working with demanding customers in “on-air” environment
Sales Order Processing Skills
Good judgment skills,
Significant ERP experience
CRM knowledge is required
Worldwide logistic experience is required (Must have working knowledge of INCOTERMS)
Experience in Merger & Acquisition activities and implementation
Excellent verbal and written communication skills (English and French)
Responsible for the worldwide customer relationship including, quotes detail requirements, order entry, order acknowledgement, follow-up with Manufacturing (Montreal, Breda, and all CM worldwide), customer order deliveries, transfer of invoice and sales credit to the Finance department as well as customer and internal loans, worldwide show and demo onsite and offsite
Define with the Manufacturing team the appropriate levels of Finish Goods inventory and set some reasonable objectives in-line with our Key Performance Indicators (KPI)
Measure our On-time delivery (OTD) to customers and set some reasonable objectives in-line with our Key Performance Indicators (KPI)
Work closely with the Sales team in order to make sure we have a reliable forecasting sale and quote system. Make decision on risk build in-order to meet the sale forecast but also control the inventory risks
Review and harmonize all processes linked to SOP and support administration worldwide to the company’s standard in order to continuously improve efficiency as well as meet the requirement of the internal control directive
Evaluate and review the company’s logistics operations business practices, update and develop process documentation, streamline opportunities, and eliminate non-value-added activities
Manage a team of “Account Specialists” based worldwide and as well a team of Support Coordinators and logistic Coordinators based worldwide
For each team, set goals and objectives that are measurable on a daily basis, monitor progress and achievement regularly
For the “Support Coordinators” team, manage all repairs and returns to customers including global support administration (RMA, quote, exchange, loan during repairs, repair acknowledgment, spare part component order, credit, delivery to customers, repair price list, invoicing and system maintenance of support contract) and follow up with repair departments (Montreal, UK, Breda, and Worldwide Contract Manufacturers) as well as developing tools for worldwide reporting
Ensure and maintain the accuracy of the customs declaration, record of import and export for all forward and reversed logistics worldwide. Ensure perform screening (such as anti-boycott, embargoed destinations, denied entities list, etc.) on all transactions, determine export license requirements, ensure correct HT classification is used for imports and exports. Monitor product import or export processes to ensure compliance with regulatory or legal requirements. Responsible for the drop-shipping platform and return warehouses worldwide (including Montreal, Champlain, Sacramento, Miami, London, Venlo, Dubai, Shenzhen, Hong Kong, Sao Paulo and any new implemented platforms)
Responsible for overseeing freight and customs and duty budget, negotiating of carriers contracts, as well as third-party logistics, and implementing duty release scheme worldwide and internationally, monitoring the quality, quantity, cost and efficiency of the movement and storage of goods
Oversee and ensure all logistics-related operations comply with applicable environmental, health, safety, and other regulatory rules and regulations Answer customer for escalation issues (internal or external) that are related to order deliveries or material return and take proactively the corrective steps in the worldwide organization if needed in order to always ensure the best customer service and support
Answer customer for escalation issues (internal or external) that are related to order deliveries or material return and take proactively the corrective steps in the worldwide organization if needed in order to always ensure the best customer service and support
Included in due diligence in time of acquisition, and lead integration projects for operations of the merge or acquisition

Senior Manager of Order Fulfillment Resume Examples & Samples

Directly oversee customer set-up, order processing, order entry, pricing, and customer service functions
Identify and implement cost savings and strategic projects throughout CSS order fulfillment departments
Plan and supervise Order Entry and Customer Service acquisition integration activities
Direct systems enhancements and ensures proper internal control and accounting of all order fulfillment areas within above functions
Control pricing issues
Maintain in-depth working knowledge of company systems and processes
Improve customer satisfaction by monitoring customer orders and coordinating with Operations to ensure customers have accurate and timely information on order status and changes
Oversee customer complaints, resolution, and escalate customer issues by providing feedback to the company regarding product failures or customer concerns, as necessary
Analyze quality and productivity results/metrics and develop action plans to improve customer service capability
Continuously improve the management and timeliness of team responsiveness to customers
Recommend corporate policies in order fulfillment
Keep abreast of new company products and services
Prepare routine and ad-hoc management reports
Bachelor’s degree in Accounting or Finance
Five to ten years experience in order fulfillment roles
Five years supervisory experience
Ability to use spreadsheets, word processing and the AS400
Ability to handle customer and employee situations accordingly
Proven ability to have leadership and delegation skills
Willingness to travel as needed

Domestic Order Fulfillment Coordinator Resume Examples & Samples

2 or 4 year degree preferred; high school diploma with equivalent experience require
Excellence in accuracy, data analysis, and attention to detail
Excellent math and 10 key/typing skills
Professional and confidential information handling
Experience in transportation & logistics
Proficient with computers, internet, CDS, and Oracle
PC Skills, Excel, Oracle, Power Point
2>5 years
3-5 years experience in transportation / logistics

Consultant, Order Fulfillment Resume Examples & Samples

Contact person for dealers and direct customers from orders received to delivery
Handling and coordination of orders in daily business and project business
Consulting and Supporting of our dealers
Internal coordination and priorisation of the different customer needs
Development and modification of internal order processes
Supporting and training of the Steelcase dealers regarding the order processing
Close collaboration with our dealers and our sales colleagues to improve the order processing
Highly developed customer- and service orientation
Take pleasure in restructuring and developing processes
Enjoy working in international teams
Committet, responsible and decisive
Focused on continious improvement
Very good understanding of the processes
Feel secure in giving presentations and good knowledge in MS Office
Fluent in written and spoken in German and English

Regional Order Fulfillment Manager Resume Examples & Samples

Drive performance of the Asian Supply Chain, Customer Service and Logistics functions through management of direct and shared teams
Work closely with global planning function in translating planning strategy and driving regional supply review as part of global S&OP process and ensure translating into inventory and services optimization at economic sourcing
Partner with Purchasing with respective domain in Asian zone, ensure feedback on vendor performance and assist in vendor local management as agreed criteria and deploy Purchasing policies where delegated
Proficient system skills including Excel and PowerPoint. SAP experience is a plus

Order Fulfillment Technician Resume Examples & Samples

Understand information on incoming orders to determine the product needed to fulfill requests
Maintain accurate records for all inventories being shipped using internal systems
Download/configure a variety of equipment in an accurate and timely manner
Ship packages using several carrier options using the lowest cost solution
Interact with other departments to identify and resolve issues when needed
Maintain good organization of documents and printed materials

Order Fulfillment & Licensing Specialist Resume Examples & Samples

Ideally previous experience in licensing / order management
Microsoft AX system knowledge or knowledge of a similar ERP system
Technical affinity
Commercial or technical education and knowledge
Additional European languages of advantage

Supervisor, Order Fulfillment, NA Resume Examples & Samples

Serve as the team lead as well as liaison between Order Fulfillment and Global Sales
Inspire, coach, train, develop, motivate and evaluate team members to enable their capabilities and accomplish priorities. Ensure team members have access to training, coaching and mentoring to thrive in their respective roles and enhance professional development
Provide a balance of necessary coaching & support and also enough independence to ensure team success. Consistently provide support to help team members overcome obstacles or other challenges that may be encountered on the job
Provide weekly and monthly metric reporting packages to management
Drive strategic account supply chain initiatives
Adopt ability to represent a broader bandwidth of supply chain service related topics at global customer business review meetings
Support coordination of supply chain service activities with our key customers and our internal organization while considering customer classification and product segmentation
Get a global view on supply chain service activities and interact with the global West OPS network to improve supply performance
Review customer contracts from an order management perspective to drive optimized order patterns to support advanced fulfillment strategies
Responsible for the coordination of order fulfillment activities involved with internal and ISO audits
Resolve any misalignments prior to the submission of the order by acting as an intermediary between Sales, Order Fulfillment, Regional Supply Chain and Plant personnel
Proactively and verbally notify customers of all plant scheduling changes on open orders
Manage customer requests for changes on existing orders, including the notification to plant personnel
Attract, select, develop, engage and retain talented individuals to achieve current and future business goals. Determine the strengths and gaps in the current talent pipeline, and then recruit/develop talent to advance those capabilities
Coordinate new product specs for the segment assigned, including submission new item number forms
Conform with and abide by all regulations, policies, work procedures, instruction, and all safety rules
Exhibit regular, reliable, punctual and predictable attendance
5-8 years of experience required in relevant field or customer facing roles, preferably in a supply chain or manufacturing environment
Previous people management/leadership experience with the ability to motivate and work with a team, train team members, handle complex employee issues confidentiality and fairly is strongly preferred
Strength in the following skills and competencies is required: Communication, decision making, problem solving, proactive, adaptable, project management, personal accountability, leading change, interpersonal skills, presentation, building organizational talent, empowerment & delegation, coaching & developing
Ability to manage multiple priorities with high flexibility and rapid response time
Ability to work in a virtual environment in a global organization
Ability to communicate with all levels of organization
Prior SAP experiences preferred

Order Fulfillment Administrator Resume Examples & Samples

Mode of work with customers is through email, and phones
Provides support, assistance and guidance to internal and external customers
Issues return authorization for repair or credit
Troubleshooting when necessary on customer order related problems, acting as customer liason
Works as a member of the Customer Service Team, supporting other team members as needed
Identifies customers at risk and problem situations, handles issues or escalates appropriately
Facilitate response to inquiries including, but not limited to, expedites, return materials, pricing, and providing technical information
Process product orders, from order cleaning, entry, expediting, shipping and invoicing through the use of the current business system. This may involve initial customer contact and the initiation of order write-up. Includes verification of information/contract review, and computer entry of orders
Effectively handle difficult customer situations to mitigate problems and provide WIN-WN solutions
Review, verify, and enter product orders according to current contract review procedures
Proof-read, burst, sort, and distribute hard copy of orders
Order Entry or Repair Gatekeeper for Trade Compliance
Fulfill any other reasonable duties as required
1 year experience in a Customer Service role
Intermediate knowledge on MS Office applications

Consultant, Order Fulfillment Resume Examples & Samples

Effective communicator, written and verbal. Able to organize thoughts and information before sharing
Uses interpersonal communication skills to positively interact with a variety of people
Demonstrates poise and confidence when presenting information to any size group. Has ability to lead pre-order meetings with dealer and field sales contacts
Able to identify and implement remedial corrective action for order management problems or issues
Has an awareness of continuous improvement/Lean methodology
Understands the LASER and quality documentation process and monitors.Aware and involved in Lean methodologies
Able to work with internal Steelcase departments to fulfill dealer orders and resolve problems
Understands technology used to support order management activities (i.e.. SAP, SharePoint, Excel, IM, telepresence)
Displays the ability to adapt based on work conditions and management of various time sensitive tasks
Subject matter expert in current assignment
Good customer service and order management skills
Bachelor’s degree (business) or equivalent or 3-5 years in progressively more responsible positions (ideally in a service area)

Senior Order Fulfillment & Licensing Specialist Resume Examples & Samples

Understanding for software licensing models and contract management
Capacity for team work, ability to work under pressure, flexibility and readiness of mind
Structured work
Team lead/management experience
Any additional European languages of advantage

Order Fulfillment Speicialist Resume Examples & Samples

BS degree or equivalent and 1+ years of purchasing or general office working experience
Strong computer skills: MS Office products required (Excel, Outlook); Cincom preferred
Demonstrates concern for precision and thoroughness
Proven ability to learn new processes and systems quickly
Ability to handle multiple tasks and projects successfully
Familiar with standard materials concepts, practices and procedures (ex.: MRP, Safety stock, JIT)
Basic ability to understand and read engineering drawings
Order and maintain direct and indirect materials
Comfortable Interfacing with other organizations (Suppliers, IR Corporate)
Comfortable Interfacing with all levels of management
Expedite material with suppliers
Manage costs
Track Shipments
Maintain database planning parameters
Manage checkbook style ordering
Prepare and places purchase orders and follow-up to ensure timely delivery in order to meet demand for products
Investigates and resolves discrepant receipts and invoices
Monitors and expedites open and late PO’s
Processes returns and rejections and monitors supplier corrective action as required

Order Fulfillment Controller Associate Resume Examples & Samples

Work with Order Fulfillment Specialists to arrange Available to Promise (ATP) dates in the system to match customer needs if possible. Coordinate dates with material availability and with shipping personnel if needed
Prioritize orders and re-schedule where needed
Release messages for buyers to procure materials needed for manufacturing and/or sales orders
Coordinate and assign materials for sales orders in proper periods, to meet customer demands
Coordinate the flow of work orders to SDC to optimize production to match requirements from sales orders
Conduct the material shortage meeting weekly along with the reports and updating the data
Work with After Market on any MRT’s that needs to be returned to stock
Work with other groups within Supply Chain to make sure planned monthly orders are on track with plan and make recommendations when changes are necessary due to component availability, customer requirements or availability capacity
Update and keep accurate the ship periods in the company’s backlog file for financial visibility, track the orders to make sure all proposed shipments are on schedule
Support Demand Planning and other Supply chain groups in the implementation on engineering changes and new products
Create WO/SO to allow other supply chain groups to fulfill demand orders
Acts as a Subject Matter Expert (Oracle/ATP) for the team -- Serve as point of contact in the day-to day activities
Assists in the development of the systematic management process (QFD)
Ensures account satisfaction on performance indices
Effectively direct concerns across other functional areas of the organization (Supply Chain, Demand Planning, Finance, Software, Distribution, Lifecycle Services, Ask PSS Teams)
Handling ADHOC tasks given by Customer Service Manager and Higher Management when needed
Assists in the development of the systematic management process (Worldwide Customer Service QFD and QUAD Charts)
Involvement in Supply Chain Top-Level Projects and initiatives
Complies with all export compliance regulations
Ensures compliance to Quality Audits
Complies with all department and company policies/procedures
Prepares accurate and timely reports for performance efficiency analysis
Performs other tasks that maybe required to support business operations

Senior Analyst, Order Fulfillment Resume Examples & Samples

Process orders into deliveries for all customers, at designated warehouses, while determining availability of product for orders
Work with the sales team to determine special supply requirements and to resolve item ordering issues
Make appropriate determination of whether to move orders to an alternate warehouse or whether items can be substituted or transitioned
Prioritize product for orders in constrained supply situations, determining when to ship orders directly from the plant, when PO’s may need to be extended, when product in transit will arrive, and/or when new production will be available
Evaluate supply v. order dates to determine action needed for each order
Proactively communicate product fill issues to the fulfillment planners and escalate large issues appropriately
Work with Warehouse Fulfillment planning, Transportation, and Warehousing, to resolve and mitigate product availability issues for all customers
Ensure orders are billed to delivery in a timely manner, while keeping out of territory shipments low and product fill rates high
Collaborate as needed with Customer Service regarding order issues and timing
Assist with projects which could include rebalances, analyzing fill rate performance and process improvement collaboration/testing

Order Fulfillment Analyst Resume Examples & Samples

Inventory/buyer/planner experience preferred
Experience with bill of materials is required
Computer skills - ERP self-manage
Must be organized and have ability to multi-task

Order Fulfillment Manager Resume Examples & Samples

Lead, motivate, and develop a team of non-exempt associate to achieve customer service and Mars Chocolate North America goals
Drive efficiency, innovation and continuous improvement of the order management process
Attain/exceed (in collaboration with other functional areas) Customer Service metrics goals (OOFR, on-time, etc.) and customer goals
Share customer service results and other key performance indicators (KPIs) with Customer Logistics Managers and sales account teams on period/quarterly basis. Understand customer expectations on KPI’s and report Mars performance versus those KPIs
Ensure compliance with customer service policies and procedures. Drive order optimization behavior with trading partners
Manage (in collaboration with other functional areas) short supply situations and product allocation processes
Empower customer service associates to work in an engaging, self-managed environment
Monitor and manage business and associate performance metrics and progress against standards
Provide on going feedback and coaching to enhance associate performance
Create and support long-term development plans for all associates to prepare individuals for new responsibilities and enhanced performance in their current responsibilities
Collaborate with Sales, Supply and S&F to execute the most effective approach and business process in support of business activities (e.g., price changes, new product launches, product configuration changes, network changes, sourcing changes, etc.) and customer satisfaction excellence
Collaborate with Customer Logistics managers to contribute to customer satisfaction plan development and execution
Collaborate with eCommerce team on implementation of order management related solutions and customer eCommerce initiatives
Strong interpersonal skills including the ability to successfully influence associates both inside and outside the function
Effective communication skills (both written and verbal) required
Strong analytical skills and proven ability to manage projects and processes within a complex supply chain environment (customer and Mars Chocolate North America)
Order Management, Customer Service and/or Supply Chain experience
Ability to summarize key data and deliver effective presentations both internally and externally
Ability to travel 20%+
Discretion to handle sensitive customer issues

Order Fulfillment Manager Resume Examples & Samples

Act as a point of contact for Sales Team/Customers/Internal Departments
Manage the day to day running of the Sales Order Department
Develop and put into place procedures which improve the efficiency of the Sales Order Process
Manage ANZ Lease and Royalty Module
Supervise part numbering process for sales order procedures
Monitor and update part numbering process in order that the process remains current and relevant in line with product range
Update and maintain the product configurator
Educate staff on new products and how these effect upon our processes and procedures
Produce quarterly sales report (for commission purposes)
Administer retrofit reports
Coordinate special projects
Obtain approvals from regulatory bodies before allowing dispatch
Work closely with production to maintain delivery schedules and advise delays
Manage the collation of delivery documentation and submit to finance for invoicing (soft copy)
Provide assistance for Asia, NZ and other SG companies in all aspects of order management
Play an active role in the forecasting process with sales and planning
Provide the following reports
5 years concurrent experience in a operations facility or closely-related field
2 - 5 years direct management experience
Tertiary qualifications preferred but not necessary
Previous experience with ERP systems
An understanding of Gaming machines and different configurations
Leadership and personnel management
Experience with leading projects
Microsoft Office applications (Word and Excel)
Excellent interpersonal and communication skills (both on the phone and face to face)
Superior time management and problem solving skills
A proactive and dedicated work ethic
Strong accuracy and attention to detail
Strong team approach

Global Order Fulfillment Director Resume Examples & Samples

Lead a prioritized Integrated Marketplace capability roadmap for elevating service to our customers in partnership with Planning and Logistics
Apply expert knowledge and industry insights to develop and appropriately lead networks and frameworks to accelerate our delivery performance, addressing business opportunities through the lens of People, Process and Technology
Ensure Load-in floor sets delivered with a high degree of precision for our Fewer Better accounts, with fill-in supported by fast replenishment capabilities
Lead efforts to provide more precise order status to our accounts
Lead efforts to understand the root cause of delivery issues and partner closely with Planning, Logistics & Geography Integrated Marketplace Ops to ensure delivery reliability and precision
Partner with Planning & Logistics to set up processes for end to end prioritization of supply to demand - at factory, airfreight, at consolidator – ensuring supply coverage is aligned to marketplace needs
Partner with Logistics to set up processes to ensure inbound & distribution capacity is aligned to marketplace needs & planned shipment flow
Lead capability development to ensure elevated delivery of category launches, initiatives and service of unique business models Always Available, NFL, NBA, etc
Connect subject matter experts, share insights and best practices on delivery excellence across our geographies
Lead development of the cross-functional and cross-geo roadmap required to ensure effective and efficient order fulfillment process design and program execution
Collaborate with functional and technical partners to develop realistic implementation/project plans
Implement and monitor key performance metrics focused on improving reliability, precision, efficiency and overall flow and delivery of our orders
Bachelor’s degree, plus a minimum of 8+ years' experience in Supply Chain, Business Process Management consulting, Logistics or related field. An additional 2 years’ of relevant experience in lieu of a degree is acceptable
Minimum of 3 years of leadership experience driving cross-functional process improvements
Solid presenter and group facilitator. Exceptional listening skills
Understanding of Nike systems (SAP, WMS) preferred
Understand implications of different operational choices, and guide team to best solutions for organization

Senior Manager Order Fulfillment Resume Examples & Samples

Minimum of Bachelor’s degree required (with concentration in Supply Chain, Logistics or Business Administration). Master’s Degree (MBA) in Supply Chain, Business Logistics or Operations Management preferred
Minimum of twelve to fifteen years’ experience (no less than four in distribution/logistics operations)
The ideal candidate must have a clear and thorough understanding of Supply Chain Management and its components, and demonstrate excellent

Order Fulfillment Resume Examples & Samples

Receives processes and follows up on inquiries/orders and customer complaints/non-conformances using reporting tools within the SAP environment
Directly initiates necessary action required to resolve any obstacles between customers' requirements and AM/NS ability to satisfy them
Participates in making decisions within established guidelines in a fast-paced, sometimes stressful environment
Manages work queues to ensure orders are fulfilled as required
Maintains open communication with other departments including Sales, Technical Services, Production Planning, and Logistics regarding all aspects of customer requirements
Fulfill the commitment to ensure a safe and health work environment
Fulfill the responsibilities required to achieve the Quality Commitment
Demonstrate commitment to teamwork by fostering an environment that embodies trust and respect
Ensure working knowledge of competencies as defined in ISO 14001:2004 and TS 16949:2009
2 to 3 years demonstrated experience in Inside Sales role
Steel industry or automotive industry experience
Able to work in fast-paced, self-directed entrepreneurial environment
Highly proficient in MS Word, Excel, PowerPoint, and Outlook
SAP or other ERP system experience desired, but not required
Interest and ability to work at our site operations in Calvert, Alabama (near Mobile and the glorious Gulf Coast!)

Distrubution Center Intern, Order Fulfillment Resume Examples & Samples

Provide direct support to manufacturing operations to include process analysis, documentation and improvements
Documentation and preparation of work instructions
Decipher value added and non-value added content within operations
Use data to create proposals to reduce waste and restructure the current process to balance each team on the production line
Generate and report data to illustrate project progress and net value to business
Conduct time, material balance, and labor utilization studies to support operations
Time standard development and establishing unique routing run time for new productcustomer process
Support and maintain 5’S program including support to the Safety committeeted

Order Fulfillment Resume Examples & Samples

Must be MAC proficient and be able to navigate a browser
Familiar and be able to navigate in Google Chrome
Attention to detail, and ability to respond quickly to developing issues
Data entry and ability to do basic keyboard entry
Strong sense of customer service principles
Problem solver and ability to communicate clearly and concisely

Order Fulfillment Analyst Resume Examples & Samples

2-4 years of Inventory/buyer/planner experience required
Bachelor’s or Associate’s degree is preferred
Computer skills – ERP system (Oracle or SAP preferred)
Microsoft Suite, with proficiency in Excel required
Ability to self-manage

Order Fulfillment Professional Resume Examples & Samples

Responsible for materials management, order management and logistics planning activities
Ensures product shipment integrity through all stages of product receiving, inspection, warehousing, shipment and delivery to ensure customers receipt of product in accordance with sales order demands
Establishes Quality Assurance inspection schedules and priorities to ensure completion of QA inspections and release of products
Creates and updates statistical data, spreadsheets, reports and charts to identify product availability, sales order demands, customer priorities and product allocation to meet customer demands
Produces master and specific schedules for manufacturing and production to meet delivery dates and product quantities to fulfill customer orders 4 year degree
Experience in production planning, scheduling, inventory control, sales order fulfillment, product distribution and shipment Demonstrated abilities in production planning, researching, responding to and resolving sales order, logistics, product allocation and shipping inquiries and other related issues utilizing Sales Order Management systems Communication skills to provide production schedules, to prepare and present plans and information to manufacturing, sales and order management personnel and to customers. Experience using Microsoft PC software including extensive use of Excel spreadsheets, Word, Access and SAP business system or similar sales order management software application. 5-7 years of experience

Order Fulfillment Associate Resume Examples & Samples

Performs picking and shipping confirmation
Audits products picked for accuracy and routes to the proper departments for final processing
Prepares domestic and international shipments for transportation
Provides support for all areas of the operation
Performs cycle counting and reconcile problems within the operation
Inputs and creates reports/documents for their functional area to keep track of product movement
Pulls and packs orders for shipments
Process daily orders through multi-carrier manifest system
Follows procedures for control and distribution of finished devices to ensure that only those devices approved for release are distributed
Complies with GMP (Good Manufacturing Practice) procedures to ensure that all obsolete, rejected, or deteriorated manufacturing materials located in storage are not inadvertently distributed
Follows SOP procedures to ensure mix-ups, damages, and deterioration does not occur to materials during any stages of handling
Operates forklifts, when applicable
Trained/Certified to ship Hazardous shipments, when applicable
Support other operations , when required (Receiving/Packaging/Labeling/Etching/Engraving)
Participates on lean projects
Supports LPO (Large Pending Orders) projects/OEM throughout month
2 – 3 years experience required
Normally requires procedural skills in reading, writing, and basic arithmetic
Must have 1 year experience with UPS/Federal Express manifest systems
One year of data processing and hands on experience with a PC is desirable
Language Skills: Ability to read and interpret documents such as safety rules, operating
And maintenance instructions, and procedure manuals. Ability to write routine reports
And correspondence. Ability to speak effectively before groups of customers or
Employees of organization
Mathematical Skills: Ability to add, subtract, multiply, divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations

Head of Order Fulfillment Plants & Order Fulfillment Excellence Resume Examples & Samples

In this context, you realizes results through sustainable process improvement
You live, practice, develop, teach and implement Lean Management in Order Fulfillment
You unterstand and apply Leadership on shop floor
Last but not least, you provide input to the strategic governance functions to set and support factories, sales companies and wholesale to implement standards
Bachelor/ Master in business engineering, supply chain management or similar
At least 6 years of working experience in a similar position

Customer Order & Fulfillment Resume Examples & Samples

Entering orders received into SAP (fax, email or phone orders)
Ensure orders are entered in a timely and accurate manner to meet global standard metrics
Maintaining Customer Master Data
Assist the Distribution Manager and Sales team through being the single point of customer contact regarding delivery of stock

Special Order Fulfillment With Hi-lo Experience Resume Examples & Samples

Ability to be Hi-lo certified (valid MI driver-s license OR proof vision meets requirements)
Scale counting and hand counting knowledge and ability
Basic computer knowledge
Knowledge and skill with HRT (RF) Scanner and Pick-to-Box system
BLS Inventory System knowledge
Knowledge and compliance with Lean 5-S practices
Knowledge and compliance with company Safety and Security rules
Ability to solve basic problems, make decisions, and pay attention to details
Efficient handling and processing skill
Strong written and verbal communication abilities in English
75% score or better on most recent Dialog Direct Performance Appraisal (if applicable)

Cold Chain Order Fulfillment Technician Resume Examples & Samples

Follows all Fisher Standard Operating Procedures
Coordinates transportation with approved carriers and accurately reports to carrier billing arrangements, as well as documents on air bill
Closes out carrier reports at the end of the day
Verifies proper storage conditions of shipments
Identifies opportunities to revise or improve overall quality
Loads couriers’ trucks with pallets

Technical Order Fulfillment Analyst Resume Examples & Samples

Exercise judgment in selecting methods and techniques for solving issues until resolution
Perform all other duties assigned
Ability to clearly communicate with customers and provide accurate information
Ability to manage multiple projects at the same time
Ability to write reports, business correspondence, and procedure manuals
Ability to communicate effectively with all members of the team and customers in a proactive and professional manner
Three (3) + years of telecommunications industry work experience
Intermediate data entry skills working with multiple platforms with accuracy
Intermediate experience working in an order management and billings system is preferred

Technical Order Fulfillment Senior Analyst Resume Examples & Samples

Perform post-sales and order entry activities for complex orders for a specific line of business with set timeframes
Accurately enter complex data in multiple systems with the ability to adhere to and follow standard processes
Investigate and resolve the most complex issues or problems related to complex orders, and other assigned initiatives or projects
Exercise independent judgment in selecting methods, techniques, and evaluation criteria for solving issues until resolution
Manage individual queues and dashboards to ensure the efficient execution of service implementation within expected time frames
Manage efforts with other internal departments to ensure Service Level Objectives (SLO) are completed by predetermined time frames (i.e. sales, engineering, etc)
Collaborate with other teams, partners and other boundary partners to answer questions and resolve issues
Serve was a mentor, trainer and backup/support team lead
Ability to learn multiple platforms and systems and enter orders efficiently
Ability to work effectively in a team oriented, high demand and fast paced environment
Ability to effectively present information and respond to questions from management
Ability to work independently with minimum supervision. Acts as a resource for colleagues with no experience. May supervise the activities of others, but not a supervisor
Five (5) + years of telecommunications industry work experience
Advanced complex data entry skills working with multiple platforms with accuracy
Advanced in order management and billings systems

Order Fulfillment, LPD Resume Examples & Samples

Order entry and data maintenance in SAP system, ensure the accuracy of order entry and schedule change,
Track order ship date, update customers with latest order status and follow closely with domestic/ overseas suppliers to reduce past due and ensure on-time delivery
Answer customer inquiries, proactively coordinate between customers, commercial team, planning team, finance team as well as other functional departments
Prepare backlog report and analyze shippable & non-shippable
Get involved in L/C checking, documents preparing and submitting, and payment tracking
Prepare quotation for normal products as well as shipping cost
Document filing according to company guideline/policy
Other tasks regarding order processing
College degree, majored in Business administration, Biology, supply chain, mechanical, electrical, or international trade; International trade and supply chain degree will be preferred
Above 2 year relevant experience
Detail - oriented and well organized
Well-founded knowledge of contract terms, conditions, Logistics, business and international trade
Basic knowledge of Finance and credit
Good communication and teamwork skills with customers, keep "customer satisfaction" as a guiding factor
Good English communication skills both in written and oral
Good computer skills, proficient with MS Excel/SAP system

Order Fulfillment Coordinator Resume Examples & Samples

High School diploma; Associate's Degree preferred
Distribution Lead experience
International Order Fulfillment Experience
International Shipping Document Preparation
Minimum of 3 years experience in logistics coordination and industrial safety practices
Must have the ability to respond to weekend and evening supply chain emergencies on an on-call basis
Must be proficient in MS Office Suite and other computer applications
Working knowledge of manufacturing quality systems

Temporary Director Order Fulfillment Resume Examples & Samples

Develop medium and long term strategic direction for Order Fulfillment and work with team managers to execute strategy/initiatives
Produce short and medium term (1 to 9 month) DC inventory/shipping forecasts and work with DC Ops management to ensure that adidas Group DCs (and 3PLs) are operationally prepared to meet business requirements (both volumes and service levels) at best cost, across both peak and low periods
Ensure that ‘demand’ of Channels/Cluster/Customers will be fulfilled by on time and in full delivery
Support Inventory/SKU management activities by ensuring that inventory is available in correct DC/Stock Category to meet commercial needs ’in season’ and effective clearance management at ’end of life’ as well as supporting stock transfers/sales/exports to non-WE adidas markets
Work cross functionally with Purchasing, Inbound and DC Ops functions to ensure OTIF execution of deliveries against commercial requirements and priorities (with particular focus on launch and ‘important’ articles)
Ensure alignment with Cluster and WE Finance to steer achievement of sales targets
Deliver a centralised, efficient and consistent Order Fulfillment service to WE Clusters through management of allocation, delivery note creation, orderbook cleanse, stock movements and transfers in accordance to agreed business rules and schedules
Develop a strong team, provide training, coaching, professional growth, and career planning to ensure organisational health and sustainability
Motivating and leading a complex teams
Excellent knowledge of supply chain mechanics and flow of goods from sourcing to customer
MS Office (Excel/Access, Outlook, Word, Powerpoint)
College or university degree with a focus supply chain management, Post graduate level preferred; alternatively equivalent combination of education and related work experience in the field of Logistics, Footwear and/or Apparel
Minimum of 7 years of work experience, preferably in Supply Chain Management or Customer Service environment within the footwear and apparel industry
Minimum of 5 years’ experience managing people

Order Fulfillment Associate Resume Examples & Samples

Manage LP inventory at a CDC; including purchasing & inventory rotation
Develop and maintain positive customer relationships; respond to and resolve customer concerns and complaints
Coordinate shipping and delivery of materials, including negotiating and quoting shipping rates
Oversee inventory, including forecasting, analyzing trends, receiving/shipping, coordinating movement between mills and distribution centers, reporting, and paperwork
Prepare, enter, update and change sales orders
Work with customers on orders, shipping, invoicing, and technical service. May include calling customers to solicit orders
Prepare and track invoices, purchase orders, rebates and other accounting/customer service forms
Prepare reports for business transactions
Perform all duties in accordance with environmental and safety rules and regulations
Ability to accurately forecast inventory requirements according to historical demand and business forecasts
Knowledge of basic accounting and bookkeeping methods
Knowledge of effective phone sales techniques
Thorough knowledge of LP products
Thorough knowledge of inventory management
Knowledge of shipping and transportation methods and rates
Excellent phone and customer service skills
Strong analytical and mathematical skills
Ability to operate a computer and supporting software
2 - 3 years’ demonstrated sales or customer service experience
Experience with forest products or manufacturing industry desirable
Or any equivalent combination of education and experience that demonstrates the ability to perform the key responsibilities of this position

Order Fulfillment Account Specialist Resume Examples & Samples

Responsible for timely and accurate order entry of $1 billion dollars of sales revenue/year ensuring understanding of service expectations to unique and varying customer requirements. Some of which include
Associate and/or Bachelor’s Degree Preferred
3-5 years customer service experience in a service industry
Ability to manage high volume of work with accuracy
Demonstrated ability to work independently and in a team environment
Supply chain knowledge preferred
Demonstrate ability to manage key target accounts
Ability to interpret vendor agreements, scorecards and reports
High degree of professionalism and interpersonal skills
PC Skills with emphasis on Excel, Word, Analysis for Office (AO), Business Objects (BO) and Qlikview preferred

Order Fulfillment Representative Resume Examples & Samples

High School Diploma or GED; Bachelor's degree preferred
Minimum 1 year of previous data entry experience required
Ability to sit for up to 8 hours during a shift with or without reasonable accommodation
Ability to accurately type a minimum of 30 words per minute
Proficient in Microsoft Office applications and/or systems including: Email /corporate email system, Internet/Intranet and order entry/management system required; Microsoft Word and Excel experience preferred
Previous experience being managed to individual or team goals

Order & Fulfillment Analyst Resume Examples & Samples

Work with internal business groups to acquire a deep understanding of the demand
Drive automation on an aggressive timeline with a team of world-class engineers and designers
1+ years of experience managing $2M+ procurement budget

Cold Chain Order Fulfillment Technician Resume Examples & Samples

High School Degree or GED
Reliable transportation and a valid driver’s license
Able to work overtime when volume justifies additional labor hours
Physically able to lift a minimum 40lbs and a maximum of 75lbs and use pallet jacks
Must be willing to spend extended periods of time walking/standing, entering data for orders and handling inventory items
Maintain a high level of accuracy and attention to detail
Able to work in a refrigerated environment with proper PPE
Fork lift experience
Knowledge of current Good Manufacturing Practices
Prior pharmaceutical or clinical logistics experience

Order Fulfillment Leader Resume Examples & Samples

Ensures that all Progress reports are received from the suppliers in the correct form at the correct time
Order Fulfillment Manager shall review the report and further provide his/her comments
Shall lead Kick Off Meeting to define the co -ordination procedure for Expediting set up the Buyer/CL
Shall ensure that the Contractor's baseline schedule is available for tracking and monitoring
Actively supports engineering & quality discipline for expediting of critical documentation. Order
Fulfillment Manager shall also review and monitor critical documents submittal and approval status with Engineering and Quality function for timely release of Manufacturing clearance to meet “On time delivery” target
Ensures that order fulfillment plans (desk & physical intervention) are prepared, maintained and updated in timely fashion
Expedites the suppliers for progress of packages allocated for his scope including co -ordination with internal disciplines to meet the project on -time deliveries
Checks progress by conducting supplier visits/walk downs (also unannounced, if there is suspicion of irregularities) at the manufacturers premises and their
Bachelor degree in engineering / Sourcing/Commerce or equivalent
At least 8 years of relevant experience is required
Pro-active
Networking and communication skills
Team Building

Order Fulfillment Administrator Resume Examples & Samples

Responsible for Instrument order fulfillment activities for assigned customers
Raise purchase order, monitor and expedite delivery with factories or external supplier
Monitor and work closely with purchasing team to expedite delivery to meet delivery commitment and provide support as necessary
Perform all tasks associated with shipment execution, including liaising with third-party warehouse, perform transactional entries in business systems and make shipment arrangement
Ensure invoicing and credit notes are administered to customer without delay

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