Payroll Operations Analyst Resume Samples

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CD
C Deckow
Conrad
Deckow
34731 Garnett Creek
Philadelphia
PA
+1 (555) 640 8816
34731 Garnett Creek
Philadelphia
PA
Phone
p +1 (555) 640 8816
Experience Experience
Chicago, IL
Payroll Operations Analyst
Chicago, IL
Nikolaus-Ruecker
Chicago, IL
Payroll Operations Analyst
  • Continuous Improvement Management
  • Answer employee or third party questions and track work using Citi's Oracle Case Management System in accordance with agreed Service Levels and procedures
  • Ensuring controls over payments and deductions, including wage loans, payroll adjustments & transmission of all vendor and bank interfaces
  • Providing advice of any out-of-balance situations or production issues
  • Represent Finance Payroll OE (operational excellence) in local and global meetings/conference calls and with network-wide projects
  • Support Finance Payroll operations with continued development of materials, techniques, and metrics
  • Ensure sufficient resources and right placement of workforce within the team
Boston, MA
Contractual Payroll Operations Analyst
Boston, MA
Kuhlman and Sons
Boston, MA
Contractual Payroll Operations Analyst
  • Perform MCA testing on time for in country activities
  • Perform the physical IRM/ employee files process
  • Provide face to face (and service delivery ) support to the employees the country
  • Ensure COB plans are in place for HRSS
  • Serve as the first point of escalation and adopt a customer-centric approach in resolving customer issues
  • Ensure all the country transactions have been documented in OSC
  • For all HRSS payment activities support the AP process, handle physical documents and checks for payment and ensure that all these processes are performed on time
present
Chicago, IL
Senior Payroll Operations Analyst
Chicago, IL
Runte Group
present
Chicago, IL
Senior Payroll Operations Analyst
present
  • Utilize and create import templates to input payroll data into Ultipro pay worksheets
  • Document workflow and work procedures
  • Works with payroll and cross-functional teams to correct any erroneous data before finalizing payroll
  • Knowledge of Processes analysis and improvement
  • Assist with other payroll related special projects, including internal and external audit requests
  • Efficient Time management
  • Assist and lead operation support staff to complete daily payroll duties
Education Education
Bachelor’s Degree in Engineering
Bachelor’s Degree in Engineering
North Carolina State University
Bachelor’s Degree in Engineering
Skills Skills
  • Strong numerical and analytical skills
  • Excellent research and problem solving skills
  • Ability to plan, organize and schedule duties to meet payroll processing deadlines
  • Ability to process a high volume of detailed work in a short time frame
  • Ability to be productive and accurate in a high-stress environment and meet stringent production deadlines
  • Flexibility in regards to working patterns in payroll peak periods
  • Excellent written and oral communication skills
  • University level
  • Proficient in a variety of software programs, including Microsoft Word, strong Excel
  • Experience in PeopleSoft HR and/or SAP HR is highly desired
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7 Payroll Operations Analyst resume templates

1

Payroll Operations Analyst Resume Examples & Samples

  • Minimum of 5 years payroll related experience
  • Knowledge of Singapore payroll and tax requirements
  • Able to drive projects and process improvements, and to establish a good working relationship with the customers and regional counterparts
  • Knows the importance of constant feedback to supervisor and customers
  • Experience with Peoplesoft is a plus
  • Able to take directions/instructions and deliver to these requests in a timely manner
  • MS Office Suite (Word, Excel, PowerPoint, MS Project & Outlook)
  • Team player
  • Ability to multitask throughout the day
2

Payroll Operations Analyst Resume Examples & Samples

  • Researching and respond promptly to inquiries from employees
  • Develop an understanding of tax withholding requirements for stock and equity transactions
  • Researching taxation issues and works with other CES units to resolve
  • Maintaining a relationship with the equity teams
  • Identifying and track tax liabilities due daily for assigned company
  • Ensuring that we are in compliance with all federal, state and local tax and reporting requirements
  • Independently resolve equity files with out-of-balances and release accurate files according to policies and procedure
  • Work closely with vendors and other internal team to support the reporting of executive compensation
  • American’s Abroad US Taxation and reporting
  • Maintain and balance the Stock Income Table in the HRMS
  • 4 year college degree preferably in Accounting or Finance
3

Payroll Operations Analyst Resume Examples & Samples

  • To ensure all data is accurately compiled and sent to external Payroll Vendor according to payroll schedule on a monthly basis
  • Responsible for the balancing and review of all output investigation and correction of errors associated with the auditing of payroll data
  • Responsible for the processing of all types of payments and deductions, including wage loans, payroll adjustments, imputed income adjustments, benefit adjustments, and special payments (bonus awards, grossed-up adjustments, commissions, incentives, etc)
  • Processes adjustments related to terminated employees, such as payments after leaving, recovery of advance payments, special payment packages in case of redundancy, etc
  • Depending on complexity of the supported Payroll(s)
  • Fluent English is a must. Knowledge of other European languages is an advantage
4

Payroll Operations Analyst Resume Examples & Samples

  • Establish best practice of Service operations to effectively control cost and mitigate risk
  • Ensure compliance to and keep up-to-date with local policies and regulatory requirement in the areas of payroll, compensation and benefits, etc
  • Translate HR policies into operational goals and ensure Business As Usual (BAU) process within the Services team
  • Refine the operating model and seek process improvement by reducing effort and maximizing results
  • Ensure sufficient resources and right placement of workforce within the team
  • Liaise and collaborate with Regional Office, Regional Services Team and local HR partners to execute business initiations
  • Serve as the last point of escalation and adopt a customer-centric approach in resolving customer issues
  • Mid-month payroll - submit monthly changes to HRSS Global Payroll Team, review mid-month report, prepare bank letter and General Ledger for Barbados staff
  • Month-End Payroll- submit monthly positive inputs to HRSS Global Payroll Team, review Gross to Net report, review General Ledger and submit to COE/Mexico for posting, prepare bank letter for Barbados staff
  • Annual- TD1, TD4 & TD5 slips and reconciliation between Payroll year end reports and General Ledger (regulatory requirement)
  • HRSS Projects- IRMS (scanning and maintenance of staff files), upcoming CTMS in 2016
  • Vacation Management- Annual Mandatory Leave Assessment and tracking
  • Adhoc & monthly journal entries- eg. Posting fee for overdrawn accounts, Incentive Compensation & Hamper Accruals
  • Benefits- Monthly pension contribution payment, tuition refunds, Medical claims administration,
  • Regulatory remittances- National Insurance Board, Board of Inland Revenue monthly payments
  • NIB Claims- Maternity, Sickness, Injury etc
  • Miscellaneous- Job, embassy and school letters, mail distribution, verification of Bahamas monthly entries in COSMOS, regional request
  • Annual policy renewals- Sagicor Death in Service and Workmen Compensation
  • MCA- Quarterly testing and monitoring of HR Processes
  • Compliance- SDN checks, Gift reports
  • Staff Loans Administration- computer, installment, car plan, demand, mortgages
  • Records Management Coordinator
  • Business Disaster Coordinator- COB
  • Monthly monitoring of FX transactions
5

Payroll Operations Analyst Resume Examples & Samples

  • Candidate must possess at least a Bachelor's Degree with more than 3 years related work experience in similar field preferably in an HR Shared Service Centre
  • Payroll Management–Experience in automated technical payroll accounting
  • Accounting/Payroll–Knowledge of accounting/payroll processing principles is required to perform tasks
  • Working knowledge of HR systems and shared services centre tools
  • Excellent English written & verbal communication skills
  • Strong interpersonal skills and able to communicate effectively and interact at all levels
  • Proficient in the use of workstation applications
  • Able to handle high volume of work & adapt to changes
6

Citibank Berhad Kl-payroll Operations Analyst Resume Examples & Samples

  • Payroll Management – Experience in automated technical payroll accounting
  • Accounting/Payroll – Knowledge of accounting/payroll processing principles is required to perform tasks
  • Knowledgeable in local Employment Acts, Laws and Legislations
  • Client-focused for exemplary customer service
  • Matured and strong attention to detail
7

Payroll Operations Analyst Resume Examples & Samples

  • Administering the payroll records and working with other stakeholders & vendors in regards Compensations, Equity, Benefits, Pension, Leave &Time Tracking and Global Mobility issues
  • Ensuring controls over payments and deductions, including wage loans, payroll adjustments & transmission of all vendor and bank interfaces
  • Monitoring accuracy of payroll reports
  • Applying best practices and managing escalations if necessary
  • Fluent English plus French knowledge
  • 1-2 years of professional experience in related field/ Payroll
  • Proficient user of MS programs, knowledge of PeopleSoft HR and/or SAP HR is highly desired
8

Americas Payroll Operations Analyst Resume Examples & Samples

  • Excellent analytical skills that enable candidate to reconcile, as well as resolve differences
  • Strong user of Excel
  • Knowledge of Word and PowerPoint
9

Payroll Operations Analyst Resume Examples & Samples

  • Lead and manage operations for any of the Latam Payrolls, which include, but not limited, to the following processes
  • Operational experience in a shared services environment
  • Experience of migrating activities to a shared service center
  • Strategic management experience of People Soft systems
  • Appreciation of cultural and business differences across a diverse region
  • Two- Four years of payroll experience
  • Local labor regulation knowledge
  • Microsoft Office (Word, Excel, Power Point, Visio, Access) knowledge
  • Fluent in written and spoken English, Portuguese, Spanish
  • Highly numerate with well developed analytical skills
  • Proven verbal and written communication skills
  • Experience of working in an international context
  • Managing day to day operations
  • Management of high performance teams
  • Process Improvement Skills
  • Good prioritization skills and time management
  • Flexibility to work additional hours outside of normal schedule when required
  • Works well under pressure in a payroll environment
  • Good adapting to change
10

Payroll Operations Analyst Resume Examples & Samples

  • Provide balancing and reconciliation of payroll, inbound and outbound remittances
  • Support Expatriate Payroll manager in ensuring the end-to-end processes are met according to the monthly calendar and established procedures
  • HS Diploma or equivalent required. 4 year college degree highly preferred
  • Strong accounting/math skills
11

Contractual Payroll Operations Analyst Resume Examples & Samples

  • · Bachelor’s Degree (or Advanced Studies) in Business Administration and /or Accounting
  • · One year experience in bank operations
  • · Proficiency in dealing with systems/PC’s and computer terminals. Word, Excel, Internet,
  • · Fully bilingual
  • · Excellent communication skills, verbally and writing
  • · Superior analytical skills
  • · Thorough understanding of Operational flows and related risks
  • · Problem solving
  • · Excellent interpersonal skills
  • · Adaptable – change behaviors to suit the situation, adapt approach to different people
  • · Behavioral – try to understand motives and behaviors, enjoy analyzing people
  • · Controlling – like to be in charge, take the lead, tell others what to do, take control
  • · Persuasive – enjoy selling, comfortable using negotiation, like to change other people’s view
  • · Socially Confident – feel comfortable when first meeting people, at ease in formal situations
  • · Achieving – ambitious and career-centered, like to work to demanding goals and targets
  • · Conscientious – focus on getting things finished, persists until the job is done
  • · Evaluative – critically evaluate information, look for potential limitations, focus upon errors
  • · Forward Thinking – take a long term view and set goals for the future, take a strategic perspective
12

Payroll Operations Analyst Resume Examples & Samples

  • Researching taxation issues and works with others to resolve
  • Maintaining a successful relationship with the equity teams
  • Ensuring compliance with all federal, state and local tax and reporting requirements
  • Work closely with vendors and other internal teams to support the reporting of executive compensation
  • HS/GED required. 4 year college degree strongly desired, preferably in Accounting or Finance
  • Strong Analytical and problem solving skills
  • Knowledge of Peoplesoft/Oracle HRMS System required
  • Works well in team environment as well as independently
  • Payroll and employee taxation background is a requirement
13

Payroll Operations Analyst French Speaking Resume Examples & Samples

  • Responsible for the preparation and processing of monthly payroll runs
  • Responsible for the preparation and processing of manual and off-cycle payments
  • Responsible for preparation and submission of payroll related reports to internal and external parties including regular statutory reports as well
  • To ensure payroll accuracy to agreed Service Levels takes part in maintaining the Issues Log and liaise on a regular basis with other teams and vendors, in cooperation to ensure actions and issues are followed through and resolved
  • 1-2 years related HR/Payroll experience
  • Knowledge of payroll and tax withholding regulations is highly preferred
14

Store Payroll & Operations Analyst Resume Examples & Samples

  • Bachelor’s degree required (preferably in an analytical field)
  • Prefer 1-2 years post college experience (within a retail company or within a financial analysis and planning group)
  • Strong analytical ability – must be able to synthesize data, be able to error check and reconcile own work and be able to design analysis to answer specific questions
  • A detail oriented approach – must pay close attention to the details and have the drive to get things right
  • High comfort level working in ambiguous, rapidly changing environments and ability to manage multiple projects simultaneously
  • Trustworthy with confidential financial information
  • Excellent communication skills. Ability to effectively interact with business partners autonomously and with confidence
  • Entry level project management skills desired
  • Advanced user of Microsoft Excel (vlookups, pivot tables, etc.) required. Proficient with Microsoft Word and PowerPoint
15

Payroll Operations Analyst Resume Examples & Samples

  • Responsible for the processing of all types of payments and deductions, including wage loans, payroll adjustments, imputed income adjustments, benefit adjustments, and special payments (bonus awards, grossed-up adjustments, commissions, incentives, etc.)
  • Taking ownership of multiple Processes
  • Responsible for maintaining and developing country procedures to ensure alignment with HR policy and local legislative compliance, propose changes for improvement to the Payroll Team Leader
  • Excellent written and oral communication skills in English and any other European language is a benefit
16

Payroll Operations Analyst Resume Examples & Samples

  • Advance level of English
  • Have 1-2 years of Global Payroll experience
  • Communicate via telephone with employees and HRs on highly complex payroll issues
  • Manage HR/Payroll related transactions and perform checker functions
17

Payroll Operations Analyst Resume Examples & Samples

  • Interpret, analyze and apply statutory rules, compliance regulations, and corporate policy to ensure pay is accurate
  • Understand and Analyze complex payroll calculations and execute solutions that meet statutory regulations
  • Assist and guide staff with escalations and complex pay issues
  • Participate as payroll SME for critical annual events, re-engineering efforts and other payroll related projects
  • Develop documentation to support system changes and prepare presentation to staff and update procedures accordingly
  • Support team manager as needed
  • Up to 2+ years of experience highly preferred
18

Senior Payroll Operations Analyst Resume Examples & Samples

  • BA in Business, Accounting or equivalent work experience including strong knowledge of payroll related subject matters, process flows and analysis
  • FPC or CPP certification or actively preparing to take qualified examination
  • 5+ years of multi-state payroll experience (preferably CA, NY, MN, TX)
  • Experience with the payroll of large companies, employee database of 5,000+
  • Strong experience in development of efficiencies in payroll processes and internal controls
  • Intermediate or Advance Microsoft Excel skills
  • Ability to work under tight deadlines and meet deliverables with minimum supervision
  • Excellent discipline in time management, attention to detail, and analysis
  • Complex computerized payroll systems (SaaS or Cloud Base Environment)
  • Ability to understand and perform Company procedures, rules, and regulations
  • Technical aspects of field in payroll industry
  • Reading and writing English communication skills
  • Analyze computerized payroll system problems and recommend solutions
  • Interpret system reports and analyze data to identify anomalies
  • Train others in the performance of payroll functions and use of automated systems
  • Operate standard office equipment including archived payroll software applications (i.e. ADP PCPW, ProBusiness)
  • Lead, train and direct the work of others
  • Plan and organize work
  • Meet schedules and time lines
  • Maintain records and prepare reports
  • Work independently with minimum supervision
  • Read, interpret, apply, and explain rules, regulations, policies, and procedures
19

Global Payroll Operations Analyst Resume Examples & Samples

  • Payroll Processing – finalize and balance payrolls using global payroll system, perform all necessary reviews and audits to produce outputs, such as net pay files, Gross to Net payment reports, payment details for financials and costing, accrual jobs and pay statement file
  • Oracle System Testing – provides testing for Oracle system patches, updates, etc., includes providing documentation, feedback and offering solutions to documented issues that may arise
  • Reporting – Create and modify payroll related reports to support the needs of the department and customers
  • Knowledge – knowledge of standard, end-to-end payroll transactions
  • Quarter/Year End Support – provide quarter and year-end support in the form of processing adjustment/special payrolls, running year-end processes in Oracle and creating W-2 files
  • Auditing/Reconciliation – audit and/or reconciliation of key accounts, such as suspense, employee receivable, employee ownership, etc. Main contact with various internal and external audit groups, to provide support and validation of processes, policies and project charges
  • Process Documentation/Training – create/update process documentation to include work instructions and process flows. Assess current processes to streamline and gain efficiencies
  • Customer Service – provide a consistently high-level of customer service and manage escalated employee cases and service requests within the SLA requirements. Partner with HRDP’s, EmployeeConnect, Accounting/Finance support, Benefits & Compensation, Tax Department and managers/supervisors to ensure a strong relationship is maintained
  • Teamwork – support other team members as a subject matter expert, mentor and coach. Participate in team and company initiatives to support the “we” mentality vs. “I”. Work collectively as a team to ensure that we meet our monthly metric goals of processing with minimal errors, worked performed with SLA timeframes and positive employee feedback
20

Senior Payroll Operations Analyst Resume Examples & Samples

  • Supports payroll and HR staff to interpret and implement payroll policies
  • Assists staff in resolving transactional errors ensuring payroll is delivered to employees with a high level of accuracy
  • Communicates and coordinates with partners to ensure internal controls are applied and payroll data is approved prior to finalization procedures
  • Initiates changes in procedures in order to accommodate changing informational needs
  • Analyzes audit and payroll results for accuracy and reliability
  • Ensures adherence to payroll procedures
  • Works with payroll and cross-functional teams to correct any erroneous data before finalizing payroll
  • Ensures all payroll results are completed with a high degree of accuracy
  • Monitors and analyzes employee master data to determine retirement plan eligibility, ensuring compliance to complex DRS membership regulations and accurate employee/employer contributions
  • Transmits data to DRS by mandated deadlines
  • Closely monitors, tracks, and processes new member enrollments to ensure compliance with state regulation
  • Monitors for excesses plan changes
  • Account Reconciliation, tracking and auditing of state and voluntary retirement funds
  • Executes, monitors, audits, and makes corrections based on payroll-related transactions; such as time transfers, various interfaces processes, benefit assignments, etc
  • Analyzes complex integrated database to identify potential errors and develops audits and controls to mitigate payment errors
  • Develops and recommends solutions to retirement operational problems
  • Monitors for DRS regulation changes and interprets impact of such changes on current business procedures and automated processes
  • Retrieves employees' data and records as requested
  • Contributes to payroll system design, enhancement, maintenance, and documentation functions
  • Recommends system changes and participates in implementation and testing to ensure changes and updates meet requirements
  • Required to be on call and work remotely when necessary to ensure accurate payroll is completed on time, especially during emergency conditions (i.e. inclement weather, local emergency, inaccessible building, etc.)
  • Participation in user groups and steering committees as relevant to position
  • Function as back up to Payroll Accounting, preparing and creating files for monthly payment, tax deposits, bi-weekly payroll, Retro compensation audits, etc
  • May perform related duties consistent with the scope and intent of the position
  • Has full understanding on how Master Data set up effect: employee pay, eligibility of benefits, accruals
  • Makes customers and their needs a primary focus of his/her actions
  • Thinks ahead and considers the impact of actions both internally and externally
  • Develops trust, credibility and maintains strong relationships with customers
  • Goes the extra mile to satisfy customer needs and expectations
  • Understands the technical aspects of the job and keeps up-to-date on key technical or functional aspects of the job
  • Applies appropriate technical/functional knowledge to address situations in a timely manner
  • Thinks of ways to apply new developments to improve organizational performance
  • Shares expertise and skills with others when appropriate
  • Picks up and integrates technical skills quickly
  • Recognizes trends and effectively prepares for changes
  • Seeks out opportunities to advance one's learning in relevant technical disciplines
  • Allocates and coordinates time effectively and efficiently to avoid conflicts
  • Anticipates potential problems and develops plans to address them
  • Develops an appropriate work plan to achieve results
  • Monitors progress, responds to problems and measures performance
  • Weighs the consequences of options before making a decision
  • Applies appropriate criteria to situations for the purpose of making decisions
  • Displays self-confidence in own judgment
  • Focuses in the facts and solutions instead of opinions and problems
  • Takes responsibility and action as if the risks (financial or otherwise) are his or her own
  • Holds individuals and team accountable for their actions and results
  • Initiates action even if outcome is uncertain and is willing to accept the consequences of failure
  • Aligns own activities and priorities to meet broader organizational needs
  • Demonstrates courage and confidence in his or her own ability
  • Integrates computerized systems (such as SAP, PeopleSoft, etc.)
  • Stays current on laws and regulations governing payroll practices
  • Analyzes, audits, researches and investigates complex data
  • Proficient in Microsoft Office Suite (excel, word, etc.)
  • Efficient Time management
  • Effective written and verbal communication skills with personnel possessing various functional and technical abilities
  • Knowledge of Processes analysis and improvement
  • Experience in Interpretation of legal and contractual requirements
  • Leading and working on projects which are complex and include personnel from cross functional teams with varying skills and abilities
  • Thinks logically and creatively
  • Mental concentration required
  • Effective decision-maker and problem-solver
  • Takes individual initiative and works with a team
  • Communicates clearly with diverse audiences
21

Payroll Operations Analyst Resume Examples & Samples

  • To ensure all data is accurately compiled and processed
  • Responsible for the reconciliation, balancing and transmission of all payroll related data
  • Answer employee or third party questions and track work using Citi's Oracle Case Management System in accordance with agreed Service Levels and procedures
  • Support Tier 1 Service delivery with updates to Knowledge Library tool in order to resolve payroll enquiries at Tier 1
  • Constantly looking for improvement in processes
22

Payroll Operations Analyst Resume Examples & Samples

  • Lead high impact Lean Six Sigma projects (DMAIC, DFSS, Kaizen, FMEA, etc.)
  • Support Finance Payroll operations with continued development of materials, techniques, and metrics
  • Manage a portfolio of improvement projects, including auditing of implemented projects to ensure that process improvements are sustained and benefits are realized
  • Represent Finance Payroll OE (operational excellence) in local and global meetings/conference calls and with network-wide projects
  • Mentor Green Belts, Yellow Belts, and Kaizen leaders through their projects
  • Deliver Lean Six Sigma training (Green Belt, Kaizen, etc.)
  • Proficient in obtaining, organizing, and analyzing data to make fact-based decisions and drive root cause analysis
  • Proficient in lean six sigma tools, such statistics, SPC, hypothesis testing, regression, root cause analysis, etc
  • Strong process background with an ability to understand work flow and throughput through the operation
  • Demonstrated strong collaborative problem-solving skills evidenced by results in past positions
  • Articulate and able to communicate with employees at all levels across the organization, from front-line associates to executives through white papers as well as verbal communication
  • Demonstrated Change Management experience including the ability to work with improvement team sponsors to address barriers to a team’s success
  • Demonstrated Project Management experience
  • Proficiency in MS Office (including advanced functions such as importing & exporting data, pivot tables, and macros)
  • Proficiency in statistical packages (SAS, JMP or Minitab)
  • Lean Six Sigma Black Belt Certification, Certified Lean Sensei, Certified Quality Engineer, etc
  • Bachelor’s degree in Engineering, Statistics or Business (preferably in quantitative field. (BA/BS/MS)
  • Proven ability to handle confidential information appropriately
  • Courageous and willing to stand up for their ideas within appropriate guidelines
  • Finance Payroll background preferred, but not required
  • Understanding of SQL queries