Payroll Operations Resume Samples

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Guide the recruiter to the conclusion that you are the best candidate for the payroll operations job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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A Keebler

Abbigail

Keebler

56389 Paucek Union

Houston

+1 (555) 968 7662

56389 Paucek Union

Houston

Phone

p +1 (555) 968 7662

Experience Experience

Detroit, MI

Payroll Operations Supervisor

Detroit, MI

Hettinger-Hettinger

Detroit, MI

Payroll Operations Supervisor

Assist Payroll manager to create annual team objectives
Assist in monitoring workload and evaluate direct reports and may review the evaluations/development plans of others
Maintain monthly payroll metrics and provide reports to senior level management
Create and submit Rapid Pay Data Entry (RPDE) payment files to ADP for processing
Assists Director with recruiting, selecting, orienting, and training employees
Participates in outsourced vendor management oversight including ensuring compliance, governance, and ownership of SOC1/SOC2 report reviews
Escalate potential service issues to Payroll manager

Detroit, MI

Payroll Operations Coordinator

Detroit, MI

Goyette-Schmitt

Detroit, MI

Payroll Operations Coordinator

Assist the General Manager in coordinating and preparing annual operating budgets
Analyze standard to complex taxation to execute adjustments for current and prior years
Perform duties and responsibilities in accordance with established policies and procedures with minimal supervision
Understands and strictly adheres to the established quality standards and procedures established
Communicates openly and effectively and works to develop effective solutions
Readily adopts new processes and methods established by the group
Accurately submit all hours worked for team members into payroll system for timely processing

present

New York, NY

Payroll Operations Manager

New York, NY

O'Kon Group

present

New York, NY

Payroll Operations Manager

present

Increase performance against service level whilst reducing costs providing a significant contribution to the wider HR Operations performance
Responsible for employee development, succession planning, coaching and training, managing performance development and talent
10% - Client Partnerships: Partners closely with other departments and endeavors to improve working relationships and trust across channels
Write and maintain reports or queries to support requests from Columbia Management, Accounting or HR Management
To work closely with the Continuous Improvement and Change Teams to implement operational change
Manage the production team’s work schedule against daily, weekly and monthly deadlines in order to meet and maintain ADP production schedule
Review payroll and data entry activities, processes and systems to maximize efficiency, accuracy and improve performance

Education Education

Bachelor’s Degree in Business

University of Florida

Bachelor’s Degree in Business

Skills Skills

Willing to work in night shifts permanently?
Willing to join as Team Member?
What is the overall work experience?
Willing to work in Bangalore, if the candidate is out-stationed?
Does the candidate have previous experience in working on Peoplesoft?
Does the candidate have previous experience in working on MS Office applications, particularly MS Excel?
Check Communication skills

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Americas Regional Head of Payroll Operations Resume Examples & Samples

Strong functional knowledge, and a minimum of 10 years’ experience in a large payroll department, at least 5 of which include managing a regional team, preferably in the financial services industry
Knowledge of employment regulations in the Americas countries noted above, allowing for compliance with country guidelines
Knowledge of US Federal and State withholding tax, related tax filings, tax policy and regulations as they relate to US payroll reporting
Strong verbal and written communication skills and the ability to work collaboratively across teams and vendors

Americas Regional Payroll Operations, VP Resume Examples & Samples

Strong functional knowledge, and a minimum of 10 years’ experience in a large payroll department, at least 5 of which include managing a team, preferably in the financial services industry
Knowledge of employment regulations and timekeeping rules, allowing for compliance with Federal and State guidelines
Knowledge of accounting, with a focus on compensation accounting
Strong client service mentality; able to work with stakeholders, employees and vendors to deliver good service

Payroll Operations Resume Examples & Samples

Willing to work in night shifts permanently?
Willing to join as Team Member?
What is the overall work experience?
Willing to work in Bangalore, if the candidate is out-stationed?
Does the candidate have previous experience in working on Peoplesoft?
Does the candidate have previous experience in working on MS Office applications, particularly MS Excel?
Check Communication skills

Payroll Operations Coordinator Resume Examples & Samples

Administers the direct deposit function, including processing of enrollment and cancellation
Response to emails throughout the day
Prepares all payroll related reconciliations each pay cycle
Gather data and information necessary to process off-cycle checks for new hires and separations
Calculate and process overpayments
Review and resolve Remedy Case Resolution
Process/Review VISA setup, taxation, and expiration dates
Process/review wage and tax adjustments when required
Review W-2c forms and prepare related journal entries
Work on special projects as assigned by the Supervisor
Provide quality service to customers within context of own job
Willingly accepts new opportunities to provide service
Applies knowledge of the business environment in specific practice areas
Understands the internal structure of the office, the reporting relationships within and the responsibilities of each area
Utilizes key internal contacts to answer questions, resolve issues and provide office services
Shares information with colleagues on policies and procedures, internal resources, etc
Communicates effectively in writing
Speaks clearly and expresses self well in one-to-one communication and in group settings
Communicates clearly; is responsive to issues and engaging
Actively listens to colleagues, recognizes and provides constructive feedback on issues to be pursued
Understands and uses basic features of any software required of the position, as well as E&Y proprietary systems and software
Familiar with the use of standard office equipment related to the job functions
Learns how to apply fundamental knowledge of standard software applications to E&Y -specific situations
Effectively prioritizes assignments and manages multiple competing priorities
Uses time effectively, accurately identifies quickest way to accomplish tasks; requests assistance when required
Maintains appropriate sense of urgency
Consistently follows through to fulfill commitments
Displays enthusiasm and high energy level; is committed to accomplishing work objectives
Communicates openly and effectively and works to develop effective solutions
Proactively seeks to assist others when need is apparent and fills in for others as needed
Prioritizes group needs over individual preferences
Understands and strictly adheres to the established quality standards and procedures established
Suggests improved processes and methods of accomplishing tasks
Readily adopts new processes and methods established by the group
Is open to and supportive of change efforts
A minimum of 5 years related payroll experience

Payroll Operations Administrator Resume Examples & Samples

Process payroll documents for new hires, separations, transfers and other changes in the payroll system and maintain the integrity of the payroll data
Calculate and process Disability adjustments
Review payroll exception reports on a regular basis. Communicate correction to those needed as required
Review and resolve Service Now Case Resolution
Ability to research, analyze, interpret, and document transactions and issues, with supervision, following standard HRSSC procedures
Understanding of the expectations of customers with an ability to deliver service that meets or exceeds customer's needs, within department guidelines
Adept at identifying and resolving issues that impact the delivery of quality service
English language skills - effective written and verbal communication
A positive "can-do" attitude and approach to responsibilities with an ability to meet new challenges and changes with an open mind
Demonstrated commitment to the job
Competent at working effectively with others within the HR Shared Services, field Americas People Team (APT), other Ernst & Young personnel, and external parties
Proficient with standard technology including Microsoft Windows, Excel, Word, Lotus Notes, intranet, and other APT-related applications
A minimum of 1-3 years related experience

Associate Cssc-payroll Operations Resume Examples & Samples

Process garnishments for all U.S. and Canada employees accurately based on garnishment order type, state guidelines, pay frequency and within designated service level agreements
Provide answers to attorneys, courts and employees as designated by order request and/or state guidelines; and provide employee termination information to agencies as needed
Set up new agency/vendor information for payment of garnishments; ensure payments are made to correct garnishment vendors, both regular and exception processing; and process returned checks
Perform daily and weekly validation of work as designated by leadership, ensuring controls are in place and new controls identified where needed
Focus on payroll processes and services to identify and support data-driven approach for eliminating errors. Focus on developing and delivering results while eliminating unproductive steps. Focus on new measurements, applications, technology for continued improvement
Complete requests for information from business partners such as Risk Management, Human Resources, Employee Relations, etc. ensuring confidentiality and proper authorization
Assist supervisor with department workflow, processing activity, coordinating and recapping individual desk activity to ensure timely processing of paperwork, including providing coverage when vacation and absences occur
Complete projects as assigned by leadership; assist in training of new payroll specialists as specified by supervisor on training agenda: and write desktop procedures for team processes
Achieves operational objectives by contributing information and recommendations regarding garnishment processing and implementing change
Support and adhere to all department policies and procedures including confidentiality of data, proper handling and storage of company documents
Contribute to the department’s health and success beyond daily roles and responsibilities through participation in a departmental Action Team, or by making a structured individual contribution
Payroll and garnishment experience a plus
PeopleSoft experience in Payroll or HR is a plus
High comfort level with ambiguity and changing priorities; ability to multi-task daily based on fast paced business and meet stringent deadlines
Intermediate PC application knowledge in MS Excel and MS word required
Flexible with regard to assignments
Strives to continuously improve policies, methods and procedures

Payroll Operations Coordinator Resume Examples & Samples

1+ years of Payroll processing experience
Prior work experience in a Payroll
Able to easily learn new applications as well as interpret and analyze payroll data

Payroll Operations Business Analyst Resume Examples & Samples

Participate in efforts with internal/external stakeholders to interpret and translate business requirements into functional specifications for system change requests. Act as the liaison to HRT during development, programming and testing of stakeholder requirements
Participate in merger and acquisition as well as divestiture activities to ensure all Payroll Operations requirements are satisfied and implementation/divestiture is successful for clients
Receive and review documentation for changes to tax tables, pay groups, new company set up, new earnings and deduction codes. Process to include, testing of documentation, setup of request in the system, validation of setup and monitoring of accuracy with the first payroll
Serve as liaison to all lines of businesses with system and process interfaces into the NA Payroll Operations function. Establish and coordinate procedures with business partners with new interface requirements
Participate in coordination of system changes and required user acceptance testing activities to bring about desired results including development of testing methodology, test scripts, validation processes and final user sign-off criteria
Provide subject matter expertise to coordinate research and analysis activities into causes of pay cycle error events; recommend and implement approved long and short-term solutions for best practices
3+ years recent experience with PeopleSoft HR/Payroll/Benefits
6+ years of payroll experience in a high volume environment
3+ years recent experience with PeopleSoft query, SQL and SQR as a tool to analyze problems and issues
Possess analytical and technical skills
Project management skills and systems experience to effectively bring about change by incorporating system enhancements and development of new processes
Demonstrate excellent customer service and organizational skills
Experience with building test cases based on requirement documentation
Experience with executing test cases and documenting defects, using a tool such as ALM (Application Lifecycle Management) is preferred
Experience with organizing and leading meetings, both in-person and via tele-conference
Advanced PC skills, including MS Windows & Office Suite (i.e., proficient with MS Word, Excel, Powerpoint, Project)

Payroll Operations Manager Resume Examples & Samples

Have a high level of customer service
Strong systems experience on Kronos and ADP
Managed payroll for retail with up to 2,000 employees
Analytical and project management skills
Analytical thinking (sourcing information; analysing & providing options; solutions)
Communicates effectively with senior management and stakeholders
Demonstrated team work and cross functional collaboration
Highly organised with a professional manner

Head of Payroll Operations Resume Examples & Samples

30% of Time
College degree or equivalent work experience
10 years experience managing a payroll department with both US and outside US experience required. Experience managing payroll from within a Shared Services environment is strongly desired
5+ years plus experience across a broad spectrum of payroll products – Workday and ADP experience strongly preferred
Demonstrated experience working with and managing vendors to achieve excellence in operations and execution in attaining company goals
Demonstrated process improvement capabilities with a strong customer service orientation
Strong knowledge of and experience managing SOX compliance
Strong computer skills including Microsoft Office Word, Excel, PowerPoint

Payroll Operations Manager Resume Examples & Samples

Develop a proactive, engaging and fun culture
Lead a team of around 10 staff
Conduct staff reviews and set KPI's
Facilitate staff development and career plans
Ensure delivery of payroll function
Encourage and support continuous improvement
Ensure payroll processing deadlines are met
Engage with our clients to maintain smooth operational efficiency

Payroll Operations Coordinator Resume Examples & Samples

New hire paperwork and processing for over 400 events in the South Florida area. Includes completing new hire paperwork for union (stagehands) and non-union employees
Preparing payroll for processing by the Corporate Payroll department for the South Florida Market including the Coral Sky Amphitheatre, Bayfront Amphitheatre, Mizner Park, and applicable third party arenas and stadiums
Is responsible for TMSS scheduling, which includes but is not limited to: building events to internal coding standards, troubleshooting, annual roster maintenance, preparing reports
Manual input of all stagehands, and processing union dues and benefits
Processes South Florida venues Accounts Payable and tracks monthly fixed expenses to budget in partnership with the venue General Manager
Log and track all vendor and subcontractor payables to ensure timely payment and positive payment all show checks
Responsible for cash controls / deposits for premier parking and lawn chair programs at the Coral Sky Amphitheatre
Manage and track all charitable donation requests for the South Florida region
Manage and coordinate all aspects of the Artist VIP/Fan Club requirements on a per show basis
Provides support for Florida Festival events, including but not limited to: managing vendors and guest relations
Assist in the on-site coordination with multiple departments and vendors to facilitate effective show day operations. (ex: Sponsorship, Premium Seat Sales, Concessions, and Merchandise)
Maintain, monitor, and record all incident reports
Support General Manager and/or local Promoter office as needed on special projects and events
Assist the General Manager in coordinating and preparing annual operating budgets
High School diploma or equivalent industry experience required
Demonstrated administrative skills; including typing, filing, general office support, etc
Demonstrates the ability to work independently and as part of a team
Enjoys learning new things

Payroll Operations Manager, VP Resume Examples & Samples

Responsible for the accurate, timely and secure delivery of the US and Canada payrolls (approx. 180,000 payees) and ensuring they are processed and taxed in accordance with legislative and/or regulatory guidelines
Oversee year-end close, processing and issuance of employee tax forms
Manage and lead the payroll processing team, including training, coaching and motivating team members. Ensure payroll team members have the requisite skills, knowledge and abilities to deliver effectively
Maintain and/or develop standard operating procedures for each function; continuously review them to assure current and identify areas for improvement
Oversee compliance with internal controls; identify and mitigate potential control gaps
Build a culture of continuous improvement and collaboration within the NA Payroll team; identify process enhancements and work with Payroll Business Analysis team to develop and implement
Foster strategic partnerships across the HR leadership team, management, and internal counterparts in HR technology, finance, compensation, benefits, HRIS, legal, corporate tax and treasury to deliver first-class payroll service
Partner with HR Technology and HRSD colleagues on the configuration and testing of changes to the PeopleSoft Payroll modules, including upgrades and patches
Partner with NA Payroll Accounting & Tax to 1) deliver accurate and timely payroll accounting, accruals and reporting and 2) support ADP tax filing process
Deliver metrics, root cause analysis, and implement remediation plans to address deficiencies where appropriate
Make sure external vendors are properly managed per the firm’s TPO requirements and delivering per the agreed SLAs
10+ years of progressive Payroll experience with large, multi-national organizations
Proven track record of successfully setting strategic agenda, driving change, and managing large payroll operations
Both strategic and "hands on" leadership skills with a proven track record of delivering payrolls through cross-functional teams in multiple locations
Knowledge of process management; experience in process re-engineering is a plus
Demonstrated ability to navigate and balance global process standards with local implementation
Regulatory knowledge and awareness to ensure that the firm is meeting reporting and remitting requirements
In-depth understanding of HRIS and NA payroll processes
Problem solver with strong project management skills
Able to manage and motivate staff both domestically and in global remote locations
Able to manage and coordinate multiple projects
Able to effectively manage competing priorities in a fast paced environment

Payroll Operations SME Resume Examples & Samples

People and Relationship Management
Support Operations Lead in recruitment (discussion with recruitment team, interview, candidate evaluation)
Support team in creating the appropriate training materials
Complete the daily control of work within relevant area, support the Operations Lead in monitoring SLA’s and proactively take action – manage the daily BAU work coordination
Conduct performance management discussions and 121s together with Operations Lead
Participate in team members’ performance reviews and mid-term/year-end evaluations
Hold regular relationship management discussions and operations calls with stakeholders (HR, vendor etc)
Come up with improvement proposals
Process Management and Best Practices
Ensure that process documentations are always up-to-date (Desktop procedures, process maps)
Ensure that employee enquiries are dealt with in accordance with the established service level agreements
Proactively resolve issues that threaten delivery
Manage exception and escalation
Understand and apply industry best practices
Project Management and Re-engineering
Participate in Re-engineering activities
Drive process standardization and rationalization according to the standard operating model
Identify service gaps and make necessary changes
Inspire team members to share and submit their ideas via the Bight Idea channel
Participate in Migration projects and ensure that the new procedures are in line with the best practices and our standards
Participate in projects as assigned by the Operations Manager
Daily operational work
Responsible for the controls and processing of all types of payments and deductions, including wage loans, payroll adjustments, etc
Responsible for the controls of manual and off-cycle payments
Responsible for the controls of payroll related reports to internal and external parties including regular statutory reports as well
Minimum 2 year of professional experience
Continuous Improvement Management
Minimum 1 year experience in Payroll

Payroll Operations Manager Resume Examples & Samples

25% - Team Management and Strategic Direction: Responsible for developing the Payroll Operations team’s payroll skills and managing their compensation and overall performance. Drives team efficiencies and process improvements while maintaining quality. Develops and maintains strong communications throughout the payroll team as well as inter-departmental follow-up. Assesses operational approach and evaluates alternatives which can improve effectiveness and efficiencies
25% - Sox Compliance / Risk Management: Ensures that all payroll operations employees maintain proper supporting documentation for 100% of payroll entries and that proper workflow protocol is maintained for authorizations. Maintains and secures all payroll processing files for all companies. Works closely with Risk Management to ensure that there are zero gaps in testing and process review
15% - Payroll Processing: Maintain a minimum accuracy of 99% and a timeliness of 100% for all payroll productions. Ensures that 100% of all payrolls are produced no less than 3 business days prior to each pay date. Ensures that the payroll operations team has ample time to validate payroll previews and to make corrections prior to check print. Manages the payroll schedule to account for bank holidays and ensures that direct deposit is timely 100% of the time
15% - Customer Service: Drives the payroll operations team toward a customer-centric philosophy where service to our employees is a key initiative. Maintains the goal of a 100% response rate within 48 hours of all incoming payroll communications
10% - Payroll System Training, Documentation and Configuration: Centrally maintains all system documentation (ADP eTime & EV5) related to payroll production and ensures that the payroll operations team is properly trained. Responsible for maintaining process workflow documentation as well as ensuring proper alignment of configured payroll elements (Hours / Earnings / Deductions / Taxes.)
10% - Client Partnerships: Partners closely with other departments and endeavors to improve working relationships and trust across channels
Bachelor’s degree in Business or Accounting preferred (or equivalent experience)
Excellent communication, organizational, leadership, presentation and interpersonal skills
Minimum of 5 years of solid multi-state (including California and Massachusetts) payroll production experience and be knowledgeable in the following areas

Payroll Operations Clerk / Cashier Resume Examples & Samples

Fundamental Payroll operations and processes
Payroll processed used in the entertainment industry
Ability to apply SPE payroll systems and processes
Data entry
Interpersonal and communication skills
Apply excellent attention to detail
Work independently and complete tasks with time sensitive deadlines
Communicate payroll concepts and information to employees in a professional manner

Rohq-hrss-payroll Operations Manager Resume Examples & Samples

Lead small payroll team (currently 3 people)
Continuous improvement of Payroll procedures and alignment with regional and global standards and best practice
Ensure a 100% control environment – adherence to control processes and variance of control processes with R&C approval only
Adhering to Citi risk and compliance requirements, not limited to monthly reporting, reviews & assessments, audit readiness and audit execution
Checking, balancing and authorizing payroll prior to release, including variance between HR database and ADP (Payforce)
Salary packaging - voluntary super, motor vehicles, parking & other allowable items
Monthly, Off-cycle and Annual Bonus pay run preparation, validation & approval
Managing all payroll related deductions and allowances as per legislation and related company policies
Redundancy calculations/quotes
Superannuation contribution administration, including set-up of self-managed funds via Payroll provider
Processing termination payments, EFT/Off-cycle payments
Production of standard monthly payroll reports
Processing payroll tax – monthly & annual
Processing group tax – monthly & annual
Monthly payroll reconciliations and control reporting
Leaseplan and Leasemasters monthly reconciliation
Payment Summary issuing and Year End reconciliation - including Foreign Income Payment Summaries
Ad hoc reporting as requires
Australian Bureau of Statistics returns
Analysis of Payroll data for regional, HR and Finance as required
At least 10-15 years solid payroll experience
In depth knowledge of Australian payroll legislation, applicable awards, associated changes and significant processes (e.g. Payroll Tax, Group Tax, Superannuation)
Experience in processing NZ payroll including Kiwisaver
Experience in managing, leading and mentoring a payroll team
Experience with ADP Payforce software essential & PeopleSoft is preferable
MS Office skills (Intermediate to Advanced Excel, PowerPoint, Word, Outlook)
Ability to work effectively in a team environment, supporting others
Strong numeric skills & excellent attention to detail
Demonstrated success in identifying and resolving issues, with appropriate escalation
Ability to challenge the status quo and implement process improvements to continually improve the customer and HR partner experience
Ability to work in an environment where compliance with processes and procedures is of priority
Proven change management and project management experience
Ability to work in a fast paced environment, under pressure with constant deadlines
Ability to plan and manage own time
Ability to handle high volume of work and lead and adapt to change
Ability to rapidly learn technical and business techniques and knowledge

Payroll Operations Senior Analyst Resume Examples & Samples

Communicate, partner and develop strong relationships with key stakeholders
Candidate will work closely with country partners to understand full end to end payroll tax process
Candidate must analyze complex tax transactions, identify issues and provide solutions
Manage critical and time sensitive issues and work with partners to resolve and ensure in-country compliance
Full understanding PeopleSoft tax setup for proper tax compliance
Review in-country tax controls to mitigate audit exposure and risk
Manage tax audit data requests
4 Year college degree or equivalent work experience. HS Diploma Required
Hands on experience in manually calculating taxes
2-3 years of tax compliance and tax analysis
Demonstrates advanced ability to research and analyze tax compliance requirements and components of complex tax calculations
Prioritizes work in alignment with organizational and departmental goals and acts in accordance with business strategies and policies
Identifies, manages and prioritizes issues appropriately, working to identify and correct the root cause
Ability to operate in a team environment, working efficiently in a multi office/time zone/cross-cultural environment and countries

Payroll Operations Coordinator Resume Examples & Samples

7+ years of experience in major Payroll Processing Operations with employees throughout US and Puerto Rico
Bachelor's Degree or equivalent in education and experience
Certified Payroll Professional designation or equivalent experience
ADP payroll and Reporting expertise
ADP Reporter and SAP BI expertise
Knowledge of large scale Payroll systems, such as PeopleSoft, ADP Ev5
Strong knowledge of HR operations, Compensation and Benefits processes

Payroll Operations Intermediate Analyst Resume Examples & Samples

Performs business analysis for HR and Payroll operations organization
Creates and implements internal procedures and business requirements
Creates and manages the business analysis and documentation of system change specifications. Develops and implements user application test plans
Executes test plans and identifies discrepancies
Resolves discrepancies with technical and/or business personnel, implements corrective measures, and retests as required
Creates data verification reports utilizing PeopleSoft Query Processes payroll actions
Reviews and check reconciliations for accuracy
Prepares manual pay and deduction calculations
Investigates and resolves complex customer escalations
Applies good understanding of how the team interacts with others in accomplishing the objectives of the area
Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data
Identifies policy gaps and formulates policies
Interprets data and makes recommendations
Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices
Limited but direct impact on the business through the quality of the tasks/services provided
Develops working knowledge of industry practices and standards
Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity
Demonstrates multi-tasking ability, analytical skills, problem solving skills and a consistent record of on-time delivery; good customer service is mandatory
Possesses an inquisitive mind coupled with a strong business thought process which may result in business process re-engineering to achieve process efficiency and effectiveness
Must be analytical, creative, hardworking, a team player and must support the concept of “fun” in the workplace
Must be a self-starter and able to work independently in a fast paced global environment
Must be a fast learner, highly organized and methodical
Knowledgeable in MS Office Suite (Word, Excel, Power Point) and MS Project
Must possess superior communication skills (both verbal and written) inclusive of strong presentation skills
Minimum of 5 years’ experience in application and functional analysis support
Strong techno-functional knowledge and experience in PeopleSoft HRMS 9.x is required
Experience in PeopleSoft Global Payroll is a plus

Payroll Operations Administrator Resume Examples & Samples

Performs duties and responsibilities in accordance with established policies and procedures with minimal supervision
Reviews and processes payroll transactions in accordance with established department guidelines and escalates issues as needed
Determines and sets up employees’ tax obligations depending on work, home or engagement locations
Responsible for all aspects of reconciliation and balancing payroll transactions
Communicates and works effectively within People Shared Services, members of the Americas Talent Team, EY personnel and external parties regarding payroll issues, as appropriate
Analyzes, calculates and determines appropriate approach for off-cycle transactions, overpayments, disability adjustments, retroactive payment adjustments and final payouts in accordance with federal and state regulatory guidelines
Prepares, analyzes and contributes to reports, as directed
Meets production volume and quality standards as outlined by department management
Requires comprehensive understanding of payroll principles and all federal, state and local wage and tax mandates
Understands the dependencies that exist with other Human Resources departments
Demonstrates good judgment and experience in applying concepts and guideline
Follows through on commitments and takes responsibility for results
Understands the importance of effectively prioritizing assignments to meet scheduled deadlines in accordance with department guidance
Ability to apply analytical thinking to research and document transactions following standard human resources People Shared Services (PSS) and payroll procedures
Understands core payroll concepts
Proficient using payroll systems (ADP preferred) and firm standard technology, including Windows, Excel, Word, Outlook, Access, intranet, case management tools and tracker, call center tools and other related applications
Approximately three or more years of payroll processing experience, ADP experience preferred
Experience in payroll processing environment; proficient with federal, state and local tax setup based on work and resident location; knowledge of overtime calculations in a nonstandard workweek

Payroll Operations Manager Resume Examples & Samples

Focused on creating, maintaining/improving the payroll standard operating procedures
Review payroll and data entry activities, processes and systems to maximize efficiency, accuracy and improve performance
Provide backup processing to the payroll team and research complex payroll issues
Keeps up to date on legislation and regulation changes that affect the payroll process. Maintains knowledge base and resource information for multi-state payroll processing
In the absence of the payroll group members, ensures payroll processing is completed accurately and on time. As needed, prepares manual checks or runs special payrolls to meet company needs
Ensures proper and timely payments of payroll tax deposits, health and welfare premiums, 401(k) contributions and other recurring or unique payroll related processes; researches and resolves discrepancies
Manages the year-end process timeline and deliverables: ensures correct reporting of all employee data onto W-2s and timely distribution of W-2s
Push the limits of third-party software through innovative design and delivery
Manage third-party payroll services relationship with ADP and Kronos
Provide end user training for Time and Attendance along with backup support when the payroll group members are unavailable
Approve off-cycle checks. Manage and ensure proper payroll reports are generated each pay period, month and quarter
Acts as liaison between accounting and HR for payroll related issues
Liaison for HRIS reports (PS and ADP Payforce)
Creates specifications and test plans as needed. This includes specifications for all reports created for end users
Develop standard accounting reports for ongoing reporting needs
Analyze data for various functions in HR and provide recommendations to HR Management based on findings. (HR Metrics)
Expatriate administration
Stock/Equity administration
Systems implementation experience
MS Access experience

Rohq-hrss-payroll Operations Manager Resume Examples & Samples

Accountable for coordinating and managing the entire payroll, benefits and loans function while meeting all accuracy, timeliness, satisfaction and NPS metrics
Accountable for setting performance expectations with team members, regularly reinforcing goals and providing coaching and feedback on their performance in one-on-ones
Provides appropriate recognition and rewards to team members throughout the year
Multi-skill team members to eliminate single person dependencies to ensure there is sufficient back-up support for critical functions provided by the team
Escalates issues to Service Delivery Manager and resolves issues to closure using the global incident reporting process while ensuring all stakeholders are kept regularly informed of progress to closure
Accountable for the relationship with payroll, benefits and loans vendors, holding regular meetings to resolve issues in a timely manner
Ensures compliance with regulatory reporting and submission of reports and payments; conducts own internal audit on own areas ensuring Citi's and HRSS information is secured at all times
Updates policies and procedures (knowledge library) for payroll, benefits and loans administration and processing ensuring all processes are clearly documented in a timely manner
Simplify and involve team members in reengineering of processes to streamline, automate and/or outsource processes to increase efficiency, reduce complexity and eliminate unnecessary cost; contribute to a culture of continuous improvement within HRSS to support APAC Payroll COE achieve productivity goals
Accountable for regularly monitoring customer and HR partner satisfaction/NPS feedback and Business Performance Metrics to identify pain points and implement solutions and actions with the team to continuously improve the customer and HR partner experience
Escalates all increases in one time payroll, benefits and loans vendor expenses to the Service Delivery Manager for review and approval
Provides assistance and support on equity compensation matters
Learns the capabilities of each HR application, as well as local HR policies in order to support customers inquiries
Performs other related functions that may be assigned from time to time or as deemed necessary by the business
Graduate of Finance, Accounting or any Business related course
At least 8 years of Payroll related experience, with several years of people management responsibility
In-depth knowledge of payroll process and significant processes (i.e. tax annualization and statutory contributions)
Demonstrated ability to drive projects and process improvements, and establish good working relationships with customers and regional counterparts
Demonstrated ability to respond promptly, thoughtfully and effectively to changing work environments, changing priorities and new situations; knows the importance of constant feedback to supervisor and customers
Comprehensive knowledge of payroll, benefits and loans processes and systems
Must possess good English communication skills – written, verbal, interpersonal and presentation skills
High attention to detail
MS Office Suite skills (Word, Advanced Excel, PowerPoint, Outlook)
Ability to work in a fast-paced environment and under pressure with constant deadlines

Payroll Operations Coordinator Resume Examples & Samples

Ensure all departments are adequately staffed for every event (adequately for each individual staffing level)
Monitor and manage payroll
Accurately submit all hours worked for team members into payroll system for timely processing
In addition, actively monitor attendance numbers and communicate staffing changes to department supervisors
Assist as needed with various shipping, info tracking, RSC tracking, etc
Oversee the issuing of all venue credentials, business card ordering, invoices, etc
Ensure record keeping and proper filling of; Pre-Event Inspection Reports, Event Related Incident Reports, Workman Comp/General Liability Claims
Managing lawn ticket requests as needed
Other tasks as assigned by the Operations Manager
2+ yrs experience in a similar or like position

Payroll Operations Coordinator Resume Examples & Samples

Be fully competent in core payroll concepts such as hires, separations and data integrity
Review and process payroll transactions in accordance with established department and state/local guidelines
Determine and set up employees’ tax obligations dependent on work, home and/or engagement locations
Address all aspects of reconciliation and the balancing of payroll transactions
Analyze standard to complex taxation to execute adjustments for current and prior years
Process multistate adjustments per timesheet submissions
Support complex payroll transactions, including domestic and international transfers, deductions in arrears calculations, partner earnings and partner separations transactions
Analyze, calculate and determine the appropriate approach for off-cycle transactions, overpayments, disability adjustments, retro payment adjustments and final payouts in accordance with federal and state regulatory guidelines
Communicate with members of the Americas Talent Team (ATT), EY personnel and external parties regarding payroll issues as appropriate
Prepare, analyze and contribute to reports as directed
Meet production volume and quality standards as outlined by department management
Perform duties and responsibilities in accordance with established policies and procedures with minimal supervision
Comprehensively understand payroll principles and all federal, state, and local wage and tax mandates
Understand the dependencies that exist with other HR-related functions and within the firm
Demonstrate good judgment and experience in applying concepts and guidelines
Follow through on commitments and take responsibility for results
Understand the importance of effectively prioritizing assignments to meet scheduled deadlines in accordance with department guidance
Be able to apply analytical thinking to research and document transactions, following standard HR People Shared Services and payroll procedures
Understand advanced payroll concepts
Effectively articulate to employees, with an emphasis on using proper payroll terminology. Provide exceptional client service
Effectively use payroll systems (ADP preferred) and firm standard technology, including Windows, Excel, Word, Outlook and Access, as well as intranet, case management tools/tracker, call center tools and other related applications
Approximately 5+ years of payroll processing experience; ADP experience preferred
Experience in payroll processing environment, proficient with federal/state/local tax setup based on work/resident location; knowledge of overtime calculations in a non-standard workweek

Payroll Operations Lead Resume Examples & Samples

4- 5 years payroll experience including 2-3 years people management experience
Excellent understanding in Payroll Administration concepts and procedures
International assignment
HR & Payroll management
Project Management within a payroll department
University level degree
Fluent English is a must. Knowledge of other European languages is an advantage (French)
Fluent written and oral English
Demonstrated ability to build high performing teams

Hrsd Payroll Operations Resume Examples & Samples

To take responsibility for an assigned section of the APAC payroll providing end to end Payroll related services for JPMC in conjunction with outsourced service providers. This includes the timely and accurate processing of Payroll & Offboarding of employees including reviewing the payroll calculations for accuracy and appropriate withholdings; transfer of payroll information to the payroll vendor checking of payroll outputs, vendor feedback and query resolution
Develop a full understanding of outsourced payroll procedures - Gain a full understanding of JPMC APAC Local payroll policies. Establish working relationship with internal stakeholders and provide support to other Payroll team members
Create and review Standard Operating Procedures, checklists and guides. Ownership of the knowledge and process documents of the team to ensure its updated effectively and in a timely manner
Create scorecards including statistics/metrics and project activities. Improve on the process metrics
Perform health checks of payroll calculations, service levels and other key performance measures
Flexible and adaptable to ongoing changes to ensure success
Ensure compliance with all statutory requirements and tax impacts
Manage external and internal Audits for the process
Lead \ initiate projects per business requirements, process improvements, technology enhancements
Maintain emphasis within the team on deadlines, quality knowledge, communication, data privacy control procedures and continuous improvement on performance standards in a multi-country payroll environment
Lead and manage a team of high performers; provide them mentoring, guidance and training
Manage projects in the team - during Tax Year-end business re-organizations etc. including working with Project Management teams to implement new transitions (location or processes)
Vendor management – contracts and performance
Ensure effective internal Customer service and Relationship Management (Employees, LOB Managers, location HR\HRSD teams, Accounting Team etc.)

Payroll Operations Internship Resume Examples & Samples

The ability to handle a high volume workload in a deadline driven and face paced environment, prioritizing work accordingly
The ability to partner with various organizations across the company
A demonstrated ability to handle confidential information
Proficiency in working in a Windows environment
Ability to work a flexible schedule
A valid U.S. driver’s license
Experience with Microsoft Office (e.g., Excel, Word, PowerPoint)
Currently pursuing (or recently graduated with) a degree in Human Resources, Finance, Accounting or a related major

Associate Director, NA Payroll Operations Resume Examples & Samples

Responsible for leading US and Canadian payroll operations staff of 9-10. Develops staff and evaluates performance. Manages payroll department budget
Establish strong partnerships with key internal organizations such as Equity, Finance, Tax, Human Resources, Benefits and Internal Audit functions and create efficient and scalable processes
Work closely with Director to develop strategic initiatives, goals and priorities. Establish measures to monitor progress on all projects and create a process for updating all stakeholders regularly
Develops, maintains and assesses internal controls for payroll processes and related payroll software systems. Ensures internal control and SOX narratives and controls are correct and comprehensive
Collaborate and build proactive, positive relationships with stakeholders, outside vendors and global payroll teams to ensure global best practices and consistency within processes
Understand payroll strategies and deliver recommendations for improving payroll process
Manage tactical cross-functional projects of higher complexity and ambiguity
Provide project leadership for cross-functional projects and able to influence and negotiate priorities with a focus on continuous improvement of operational processes and systems
Manage and implement functional scope process improvement projects (e.g. create project plans, obtain appropriate resources, prepare presentations, and conduct regular project meetings.)
Enhance payroll analytical and reporting capabilities in order to provide meaningful decision support and metrics for management
Develop PowerPoint presentations and present business case proposals to Senior Executives for enhancements, tools or procedural changes to support new initiatives
Ability to lead system implementation initiatives which includes coordinating system demos, gathering requirements, and facilitating RFP process
Must have 10+ years of progressive payroll management experience in a large complex multi-national corporation
Must have BS degree, CPP and/or MBA a plus
Must have 10+ years of management experience and experience in implementing and/or managing a large multi country payroll provider
Experience with complex cross-functional payroll projects
Excellent interpersonal, relationship building and business partnering skills are required
Experience with ADP, Kronos, and/or PeopleSoft / Workday software platforms preferred
Excellent verbal, written, and interpersonal communication skills are required

Manager of Payroll Operations Resume Examples & Samples

Process and track the collection of overpayments received from employees and ensuring appropriate reversal of overpayments in the payroll system
Initiate and communicate process improvements as identified in the normal performance of daily activities
Partner with peers and vendors in HR, Benefits and Systems to resolve complex/escalated employee questions or issues
Set and monitor service level objectives as appropriate. The ideal candidate must be able to manage these inquires in parallel with their other duties as required
Minimum of 10 years experience in managing an HRMS/Payroll Processing teams
Finance Operations experience desirable
Familiarity with collective bargaining agreements and their impact to associates' pay
Must have intimate knowledge and experience of customer service, be able to express empathy, speak clearly and concisely with a polite and friendly attitude at all times, in both verbal and written communications
Strong interpersonal skills with a proven ability to supervise diverse and decentralized teams
Strong team building skills
Strong facilitation skills

Payroll Operations Supervisor Resume Examples & Samples

Supervise Payroll staff and fill in for the manager as needed and prepare work schedules to ensure appropriate coverage
Facilitate weekly (as required) team calls/meetings
Assist in monitoring workload and evaluate direct reports and may review the evaluations/development plans of others
Ensure team members acquire necessary skills and performance attributes, in line with business and personal development needs
Provide guidance to and shares knowledge with colleagues/team members relating to own specialization
Assist Payroll manager to create annual team objectives
Escalate potential service issues to Payroll manager
Participates in interview process for new hires into Payroll roles
Defines standards and reusable approaches within the Payroll operational framework
Train team members on new or enhanced operation procedures and policies
Approve and release manual off-cycle check payments
May be accountable for ongoing management of effective client service relationship in one area of the business as the main point of contact for senior client representatives
Maintain monthly payroll metrics and provide reports to senior level management
BA in Business Administration, Accounting or related field or equivalent combination of education and work experience
CPP Certification required or obtained within 2 years of employment
Experience with leading payroll project/change management
Thorough knowledge of payroll best practices and procedures including a payroll with a large company, employee database of 5,000 or more
Minimum of 5 years of payroll experience
Minimum of 5 years of fast paced customer service experience
Experience with Ultipro payroll system or similar in-house HCM application
Experience in Salesforce or other case management tracking systems
Payroll/HR experience preferably in an operations environment
Ability to effectively supervise team members and work as a member of that team and organize and facilitate work activities for other members of the team
Demonstrated coaching/mentoring skills and issue management problem solving skills
Intermediate/Advance working knowledge of Outlook, Internet Explorer, Windows 10, Excel and Access

Supervisor, Payroll Operations Resume Examples & Samples

Performs and monitors critical and highly-complex analysis of pay rules, payroll results, calculations, and processes that require collaboration and an operational expertise to assure adherence with internal controls as well as regulatory compliance while closely evaluating and analyzing internal and external activities; this person is also responsible for their timely resolution
Collaborates with a team of SMEs and other work streams to resolve Employee inquiries/cases within the SLA timeframe; this person will also document the source, seek proper approvals, determine any necessary pay calculations, and document them according to ABB policies that will effectively substantiate action(s) taken
Accountable for the detailed financial analysis of all payroll-impacting data entries
Identifies drivers for variances, then research, analyze, and document variances while also proposing corrective actions
Assures the Retroactive pay results, arrearages, and DDNTK are reviewed and explainable
Coordinates the Overpayment and Claims Process with the Payroll Claim SME prior to RPCALC
Works with the Payroll Claims SME on any special processing required for claim clearing and repayments
Reviews claim-impacted employee pay with Payroll Claims SME each pay period
Manages the Benefits review process with the payroll operations team and engages the Payroll Benefit SME if needed
Integral leader in testing changes and modifications in SAP Time and Payroll modules, and performs regression testing with Payroll SMEs
Vital role in the Year End preparation, active role with integrations, and other projects and enrollment programs such as annual ESAP & Benefits enrollment
Bachelor’s degree in business, accounting or related field AND 8 years of payroll experience; OR Associate’s degree in business, accounting or related field and 10 years of payroll experience
Must have a minimum of 5 years working with SAP Payroll, Time, and Benefits Module
ADP Managed Services or Ancillary Services experience
Ability to manage and execute through influence, able to manage through direct line accountability, and operate effectively in a matrix organization
Ability to devise and implement continuous improvement initiatives to deliver quality and performance improvement benefits to established and new services
Able to work in conjunction with different levels of management to accomplish departmental goals
Highly ethical, analytical, team-oriented, flexible, inquisitive, logical

Payroll Operations Manager Resume Examples & Samples

Supervising two payroll professionals
Partnering with Human Resources to process payroll system inputs including new hires, changes in salary, overtime, terminations, benefits, tax withholdings, annual elections, etc. for all salaried, hourly and Canadian employees
Maintaining professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies in order to remain current with all applicable regulations and ensure compliance
Serving as point of contact for employee questions and requests from outside parties
Processing for all corporate and division payroll functions including the preparation, processing, and disbursement of all regular and off-cycle payrolls, incentive compensation, deferred compensation, payroll taxes, and employee benefit payments as well as deductions
Periodic and year-end reporting for regulatory bodies
Providing payroll data to others for pension and thrift plans; payroll taxes; compliance testing, etc
Maintaining the ADP payroll system ensuring it meets the company’s needs
Degree in Accounting, Finance, HR, Econ or similar
Active CPP certification
7-10 years of full-time payroll experience
5-7 years of payroll managing experience for a multi-state payroll department, including staff management
High-volume union, salary, and hourly experience
Rail or Transportation industry experience
Experience with ADP Enterprise Version 5
Experience with Canadian payrolls
15 days PTO plus 12 paid holidays and 6 personal/sick days
401k match 3.5 % up to 6%
100% employer paid medical + dental (with $0 deductible for employee and family)
Growth potential
Pension plan
Lunch/break room with lots of amenities
2 full gyms for employee usage
A family-friendly, employee-focused culture

Payroll Operations Supervisor Resume Examples & Samples

Performs all duties necessary and is solely responsible for all payroll and related activities
Responsible for the preparation and processing of weekly, bi-weekly, and semi-monthly, multi-state payrolls for approximately 500 union and non-union employees located in the United States
Along with Human Resources establishes/maintains employee records; ensuring that employee changes are entered correctly and made on a timely basis; reviews changes for proper authorization and adherence to APA policy including compliance with federal/state/local regulations
Updates and maintains payroll data including but not limited to: new hires, terminations, bonuses, leaves of absence (LOA), direct deposits, wage assignments and garnishments, vacation accruals, tax changes, management of all general deductions, benefits and accumulators, off-cycle and special check runs
Responsible for the coordination efforts between payroll, human resources, finance and other departments to ensure proper flow and maintenance of employee data. Ensures active payroll records reflect what is in HRIS master system
Processes files and ensures that all general ledger data is interfaced into the appropriate financial systems (Protean & SAP journals) accurately and timely based on pre-determined schedules
Maintains Novatime timekeeping system and imports data into Ceridian payroll system from both Novatime and other systems like Workday
Manages third party payroll related vendors, ensuring compliance in all areas of payroll. Works directly with employees, third party providers, and other stakeholders to resolve outstanding payroll inquiries
Partners with a third party provider for all tax payments, verification of data and preparation of federal, state and local tax reports. Continually tracks federal, state, and local taxes, is knowledgeable of legal requirements and upholds all compliance regulations for federal, state, and local jurisdictions
Responsible for all payroll related audit and compliance activity including the quarterly and annual financial statement audits, internal audit team requests, requests from federal, state and local tax authorities, worker's compensation audits and other internal and external data and reporting requests
Creates and runs various reports needed by other parts of the business and 3rd party vendors such as employee benefits and monthly union reports
Participates in special projects as needed
Participates in and completes company-required training programs
Participates in Environmental, Health and Safety initiatives as set forth by the company
A minimum of a Bachelor's Degree in Accounting or Business with 10+ years of related experience
Or may be substituted with 15 + years of industry service at an analytical decision making level
The successful candidate will be expected to pass the CPP certification test within two years of hire date
Must have a high level of proficiency with Internet, Email, and Microsoft programs
Experience using Ceridian and Protean systems preferred
Good writing and communication skills
Experience to include payroll processing, federal, state, and local withholding taxes, garnishment and wage assignment regulations, W2 preparation & reconciliation, basic understanding of general accounting and general ledger costing
Knowledge of working payroll in TX, GA, CA, PA, MD, NC, IL, MO a plus

Supervisor, Payroll Operations Resume Examples & Samples

High School Diploma and 12 years of payroll experience; OR
Bachelor’s degree in business, accounting or related field AND 8 years of payroll experience; OR
Associate’s degree in business, accounting or related field and 10 years of payroll experience
Minimum of 5 years working with SAP Payroll, Time, and Benefits Module

Global Payroll Operations Director Resume Examples & Samples

Identifies, defines and documents business requirements for process and system enhancements and/or new functionality
Manage all statutory and regulatory compliance requirements
Governance of ADP - selected third party global payroll provider
Ability to collaborate effectively and work across multiple functional areas and with diverse user communities
Excellent leadership abilities, including growing and developing people, strategic and analytical thinking, negotiation and change management in a global environment
Extensive experience implementing payroll and time management platforms globally
College, university, or equivalent degree in Human Resources, Business or related field required
Leads company-wide payroll operations responsible for the processing of multiple employee payroll cycles in multiple regions
Previous ADP and Oracle experience required
A minimum of 8-10 years payroll operations experience preferred
Ensures accurate and timely delivery of payroll payment and reporting activities in compliance with legislative requirements, company policies and internal controls
Ensures payroll strategies, policies, processes and delivery are aligned with legislative and business requirements; ensures the accuracy and completeness of process documentation
Ensures payroll processing and accounting activities comply with internal and external control requirements and coordinates responses to auditor inquiries
Oversees the documentation and improvement of procedures for the preparation, documentation, and disbursement of all payroll checks, taxes, and employee benefit payments
Directs accurate and timely processing of year-end activities ensuring that activities are managed with payroll service providers
Maintains a strong understanding of new and existing tax and other payroll related legislation
Directs the relationship with outside payroll service providers; manages the most complex issues with third party service providers; understands and champions system changes, upgrades, and government mandated changes to payroll
Leads the development of operational plans, leads projects and initiatives focused on achieving performance excellence in payroll design and delivery
Keeps up to date with new trends and technologies in the payroll area; leads best practice reviews and other external research
Budgetary oversight responsibilities for company-wide payroll expenditures
Coaches and mentors payroll managers and staff (a direct staff of 6-8); assigns work according to availability, skills, and developmental needs; assesses performance and provides feedback to direct reports

Payroll Operations Coordinator Resume Examples & Samples

Prepare, analyze and contribute to reports
Provide exceptional client service
Effectively use payroll systems (ADP preferred) and firm standard technology, including Windows, Excel, Word, Outlook and Access, case management tools/tracker, call center tools and other related applications
High school diploma or equivalent payroll experience
Fundamental Payroll Certification (FPC) or Certified Payroll Professional (CPP) highly preferred

Payroll Operations Supervisor Resume Examples & Samples

Bachelor’s degree in related area preferred
Minimum of three (3) years’ payroll experience in a multi-state, multi-EIN environment required including
Demonstrated ability to apply relevant laws and processes accurately and with sound judgment in varying situations
Demonstrated working knowledge of payroll, processes, procedures, systems in a high-volume, fast paced, production environment
Demonstrated ability to maintain compliance with payroll laws and regulations regarding taxation, garnishments, overtime, etc
CPP (Certified Payroll Professional) designation preferred
Two (2) to four (4) years' payroll and supervisory related experience preferred
Intermediate computer skills and proficiency in MS Word and Outlook required
Intermediate proficiency in large-scale electronic payroll system required; workday experience preferred; PeopleNet experience preferred
Advanced skills and proficiency in MS Excel preferred; basic proficiency in PowerPoint strongly preferred
Experience with process flow redesign/improvements
Demonstrated aptitude for effective delegation and coordination skills

Payroll Operations Specialist Resume Examples & Samples

Accomplishes HRSS department and organization mission by completing related results as needed
Maintains Payroll records in PeopleSoft
Ensures the relevant HR database is up to date, accurate and complies with legislation
Understands company, country and Business policies and procedures
Participates in projects, system launches and testing
Monitors monthly task list and makes sure all assigned task are done accurately and in a timely manner
Creation of Payroll Calendars, helping the team with administrative tasks using Excel, BWL, SharePoint
Perform required annual administrative payroll tasks
Minimum 1 year of professional experience
HR & Payroll
Strong analytical and details skills
Language certifications

Payroll Operations Manager Resume Examples & Samples

Operationally manage the core payroll service and provide strong leadership to a team of payroll specialists
Identify, implement and manage Operational Governance across teams
Drive performance, personal development and capability growth across the team and the wider HR global operation
Support the impacts of change and/or transformation of operational activity as and when required
Increase performance against service level whilst reducing costs providing a significant contribution to the wider HR Operations performance
Responsible for delivering an efficient and quality core service to Barclays UK based internal customers
To ensure process meets legislative, policy and business requirements, ensuring due governance, risk & control and compliance is maintained across the operation
To work closely with the Continuous Improvement and Change Teams to implement operational change
Accountability for key operational decisions and outcomes
To contribute and/or lead projects and bespoke management activity as required
Accountable for the Payroll Service delivery of the UK Payroll team according to both Barclays policy and standards and legislative procedures and Controls
Responsible for employee development, succession planning, coaching and training, managing performance development and talent
Identify and drive improvement to our operational systems and procedures ensuring that we continue to meet the needs of the customer and the business through contribution to operational reviews
Ensure compliance with Legislation and Barclays policy and standards, ensuring governance over operational controls, including Sarbanes Oxley, and embedding learning through the raising and investigation of any risks identified
Ensure effective management of all customer escalations to payroll in line with agreed service levels
Support operational change and project activity, embedding new operational services or migrating services where appropriate
Role Model for Barclays Values and in leadership, ensuring operational decisions are based on effective evaluation of risk, cost, resource availability
Work in partnership with HR Colleagues at all levels - engaging stakeholders and representing HR Operations in new initiatives
Manage operation in line with annual operational budget, effectively overseeing the use of additional hours and overtime
Interaction with third parties such as HMRC, external auditors, Charities Aid Foundation, The Courts
Interaction with internal support teams such as Group Tax, Risk, Internal Audit, Technology
Work in partnership with stakeholders across the business to embed operational change - engaging stakeholders and representing HR Operations in new initiatives
Developed leadership skills for a small/medium sized team with a minimum of four years operational leadership experience
Excellent people management skills in relation to motivation, training, development and delivery
Decision maker that takes accountability for operational performance and adherence to legislation and policy. The role holder must also know when it is the appropriate time to challenge, escalating through the correct channels
Proven capability to effectively lead and build capability within multi location teams
Influence and negotiation skills at all levels including senior management level
The role holder is required to make key operational decisions, taking into account a number of elements including policy and legislation, risk, cost, resource availability, customer experience and overall impact on the operational service and the HR processing model
Evaluates and Implements/or rejects proposed operational change
Solves extreme complex problems and seeks resolution that is appropriate for the customer and the organisation
Deciding the appropriate training and development for a team of highly experienced and qualified payroll professionals

Payroll Operations Manager Resume Examples & Samples

Responsible for managing a team of payroll processors in Davidson, NC
Accomplishes human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures
Provide insight for strategy development, Service Partner Agreement’s (SPA’s), Key Performance Indicators (KPI’s) and department goals and ensures that the payroll team members deliver the most effective performance to achieve those targets
Manage the payroll production for multiple pay cycles (weekly, bi-weekly, semi-monthly and monthly) ensuring timely and accurate delivery of payroll cycles
Oversee the processing of manual/off-cycle checks
Achieves operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change
Understand and analyze business requirements for payroll processing, including administering and troubleshooting calculation errors, responding to customer inquiries, reconciling of payroll and time, and ensuring adherence to defined payroll policies and applicable laws
Ensure compliance with company policy and statutory federal and state tax withholding, labor and payroll regulations
Responsible to analyze, document, and implement process improvements and must understand/research unique payroll situations and provide resolutions
Initiate and promote continued process improvement to maximize customer service delivery and productivity through root cause analysis. Lead and support change through the Payroll Value Stream (PVS) and Managing by Weekly Improvement (MWI) avenues
Manage year-end production plans and ensure all bonuses, garnishments, special withholdings and benefit reporting are accurately reflected on W2 and 1099
Monitor payroll accuracy for compliance with wage and hour laws
Partner with HR leadership, HR Shared Services Managers, Payroll teams, and others to facilitate and influence pay practice and system harmonization
Manage a team that accomplishes goals and objectives on-time with a primary focus on delivering exceptional customer service
A Bachelor’s degree or CPP (Certified Payroll Professional) and/or equivalent experience in payroll, accounting, finance or tax is required
Minimum of 6 – 8 years functional experience in Payroll with large ERP time and attendance solutions like Kronos, SAP, PeopleSoft, and Time and Labor
5+ years payroll leadership experience required

Director, Global Payroll Operations Resume Examples & Samples

This role leads a highly professional organization that manages multiple payrolls across the globe with varying pay delivery frequencies. Total payroll scope is approx 4,000 employees across c40 countries
Responsibility includes payroll delivery, vendor management, operational effectiveness initiatives, development of service level metrics and management of end-to-end controls for payroll processes while also developing an organization-wide culture of continuous improvement
Accountability for audit support, compliance support, service delivery excellence, governance with key business partners, ensuring successful implementation of all acquisitions and new country development, driving process improvement and automation as well as staff development
Provide consistently accurate, efficient, scalable, and cost-effective payroll services that exceed industry standard performance benchmarks while providing business value to our stakeholders at the corporate, regional and local levels
Support the design, implementation and operational delivery of a standardized global payroll solution with highest level of integration with Workday Global HR system. This global payroll solution includes: Global Payroll, Global Time Reporting and Global Absence Management functions
Design, develop, and implement payroll business processes, polices and work rules; and create and maintain payroll process repository
Foster an environment in which customer needs and requirements are anticipated and expectations are exceeded. Analyze actual data for trends, drivers and performance results against industry benchmarks to drive SLA compliance/quality improvement
Diagnose complex payroll and reimbursement problems and make recommendations to improve efficiency and effectiveness
Facilitate development of payroll project plans and schedules relating to ongoing enterprise-wide and internal enhancement projects
Select and manage vendor relationships to deliver timely, accurate and compliant payroll
Interpret company policies affecting payroll procedures and recommend enhancements as needed
Design and implement proper segregation of duties, Sarbanes-Oxley controls, and internal self-audits. Ensure compliance with all corporate policies and procedures. Partner with Internal Audit team to provide compliance reporting and SOX narratives that support the Corporate/Global process controls while ensuring no high risk audit comments. Manage the various audits, such as employment tax audits and internal/external audits. Drive vendor governance routines and ensure our vendors are meeting or exceeding contractual SLA's
Recruit and manage staff engaged in the processing of payroll, time and attendance, relevant deductions, and overall compliance; create an environment that is conducive to full performance; and ensure continuous training, and high morale
Foster a high rate of associate engagement within the team to develop high performing employees: Build a positive work environment that encourages teamwork. Retain and develop employees through training, career development, and timely reward and recognition. Regularly provide coaching and mentoring sessions that promote employee performance and development, creating a motivational and rewarding environment which promotes continuous learning & growth
Create routines and collaborative partnerships to document and share best practices broadly. Understand business partners' needs and effectively propose recommendations. Collaborate with other Global HR leaders and the HR Shared Services on joint initiatives to ensure a coordinated effort between the functional areas and proper documentation on roles and responsibilities is agreed and understood
Minimum 10+ years relevant experience managing a payroll operations team preferably in a medium to large, corporate environment with multi-country/jurisdictional payroll
Knowledge of employment regulations in the respective countries including compliance with country guidelines

Payroll Operations Internship, Corporate Resume Examples & Samples

An analytical nature
A strong attention to detail and accuracy
The aptitude to learn new programs and pay applications
Proven ability to work well in a team environment and independently
Currently pursuing (or recently graduated with) a degree in human resources, finance, accounting, business or other related field

Payroll Operations Manager Resume Examples & Samples

Responsible for the accurate, timely and secure delivery of the APAC country payroll related services in conjunction with outsourced service providers. This includes the timely and accurate processing including reviewing the payroll calculations for accuracy and appropriate withholdings in accordance with legislative and/or regulatory guidelines; transfer of payroll information to the payroll vendor/ systems, checking of payroll outputs, vendor feedback and query resolution
Actively manage payroll processes and activities including local handling of cases/escalations, data flow management, tax, quality assurance, risk and controls, and reporting and metrics
Manage the country Payroll Operational Team and ensure that the team members have the requisite skills, knowledge and abilities to deliver effectively
Establish a solid controls environment to effectively manage risks for the function, including compliance with all statutory requirements and tax impacts
Develop and enhance appropriate metrics and reporting to assess effectiveness of operational model and employee compliance, while looking for and implementing improvements
Act as a subject matter expert to organize and facilitate ongoing development, evaluation/ testing and maintenance of processes (Tax and Regulatory changes) and documentation (SOPs and Checklists)
Oversee regional or country vendors that may be engaged to support the services ensuring compliance with the firm’s vendor management requirements; ensure compliance with agreed service level performance
Foster strategic partnerships across the HR and HRSD leadership team management and internal counterparts in HR Technology, Finance, Compensation and Benefits, HRIS, Legal and Corporate Tax to deliver first class Payroll service
Partner with Payroll Accounting and Tax to deliver accurate and timely Payroll accounting, accruals and reporting
Proactively anticipate and prevent service delivery issues and barriers, acting swiftly to engage appropriate resources, communicate/escalate; in cases where service issues have occurred, be responsible for ensuring effective containment, remediation, root cause analysis, communication and implementation of preventative measures
Actively engage in the Projects in the Payroll space including Resiliency, Automation, Business Travel and any others
Bachelor’s degree in Business or Accounting
13+ years of operations experience with previous leadership responsibilities
Proven track record of successfully managing operations with focus on quality, driving change, and delivering effective service to customers
Knowledge and experience in money movement/ Payroll, Tax and/or Accounting is highly preferred
Possesses a proven track record of delivering results through cross-functional teams and influencing stakeholders
Demonstrated process management experience; experience in process re-engineering is a plus
Able to effectively manage competing priorities in a fast paced environment; can simultaneously manage and deliver multiple projects
Outstanding work ethic with a high degree of confidentiality
Has sound judgment, recognizes when action is required and proactively takes it while communicating to and managing stakeholders

Payroll & Operations Accounting Manager Resume Examples & Samples

Experience with Sarbanes-Oxley requirements
Proficient in Netsuite or similar ERP
Experience with ADP or similar payroll processing system
Experience with Concur preferred

Payroll Operations Manager Resume Examples & Samples

Location: Windsor with travel
Responsible for the operational governance of 3rd party payroll service provision within the agreed scope of services to the UK Centrica business, supporting a regular review of provider performance measures and intervening where necessary to ensure that expected performance levels are maintained
Support all payroll audits (internal and external)
Build, maintain and adjust payroll controls - ensuring compliance with ARIS/ARCM and developing, with the Director, Payroll and Benefits Operations, the controls to ensure that the key areas of risk are covered
Manage ancillary variable pay components including expenses
Provide functional support for SAP patching as required, including testing and sign-off
Develops and drives a spirit of continuous improvement across the wider operations team and the 3rd party provider, constantly seeking opportunities to improve and develop the payroll service
Working closely with the HR Process Management team, responsible for change control in the payroll domain that impacts business or 3rd party processes or technology
Works closely with other country Payroll Operations managers, supporting operational delivery and sharing best practice as required
Understands and manages key inputs to the payroll process arising from adjacent processes, e.g. onboarding, benefits enrolment, reward and performance management. Ensures that these processes contribute appropriately to the delivery of the payroll service and are changed and/or optimised as required
Supports and owns ongoing change to the payroll process, coordinating the activity of 3rd parties and internal customers to design, build, test and implement changes effectively
Constantly monitors the statutory and regulatory environment in the UK to ensure that emerging legislative and statutory requirements are identified and embedded into payroll processes, ensuring that Centrica meets its employer obligations
Partners with the HR Process Management team to design, test and implement system and interface changes arising from corporate changes to data, processes or systems

Payroll Operations Supervisor Resume Examples & Samples

Manage the production team’s work schedule against daily, weekly and monthly deadlines in order to meet and maintain ADP production schedule
Function as payroll and taxation subject matter expert for HR Operations, ADP, and for all projects, enhancements, and testing
Create and submit Rapid Pay Data Entry (RPDE) payment files to ADP for processing
Monitor and respond to the daily Termination Report for compliance in “quick pay” States
Initiate manual check process (for final pay, missed overtime, replacement checks, etc.) including oversight of 100% maker/checker process
Address notifications of change to employees’ banking information for direct deposit from JP Morgan Chase and inform employees to make changes and request checks from ADP for rejected ACH
Initiate funding to Treasury
Review Match pay (fraud protection) in Citibank and JP Morgan Chase each day
Process Stop payments in Citi-Direct and JP Morgan Chase
Process Aetna checks and The Standard checks for pension contributions
Oversee payroll multi-state withholding process and administration in accordance with policy including tracking all follow-up, withholding instructions, and administering adjustments for semi-annual survey
Verify state taxation for employees
Facilitate payroll tax funding
Assists Director with recruiting, selecting, orienting, and training employees
Partners with all internal stakeholders including benefits, corporate tax, HR Services, HRIS, and compensation to coordinate all internal initiatives and/or issues that have payroll impacts
Minimum of 5 years managing payroll processes in a high volume, multi-state, and exempt/non-exempt environments
Minimum of 5 years working as a Supervisor or Team Lead for a large Fortune 500 organization
Minimum of 3 years of vendor relationship management experience
Minimum of 2 years of ADP Enterprise Comprehensive Outsourcing Services (COS) experience
Strong analytical, quantitative, problem solving and process design skills

Payroll Operations Lead Resume Examples & Samples

Operationalise and maintain the Australia and New Zealand corporate payrolls, and the expanding Australian retail payroll through process, systems, people and tools as defined collaboratively with the Payroll & Systems Team Leader
Manage execution of payroll processing across the business, ensuring maintenance of service levels and smooth running of service
Ensure controls and checks are in place in line with Payrolls Policies (eg. SOX, Epram & CET Checks)
Provide technical guidance and insight to Payroll related issues such as responding to enquiries relating to EBA allowances, ordinary hours, overtime payments Tax calculations & withholding and other regulatory / legislative payments (and others)
Clarify specific Australian Payroll related enquiries with stakeholders and work with Systems team to fix any system or technical payroll related issues
Responsible for ensuring reconciliation of all payroll related accounts
Provide Payroll interpretation and insight to the team and HR Officers regarding EBA’s and other Agreements and their associated nuances / schedules of payments
Liaise with International Mobility advisor to understand specific employee International Mobility payment instructions and ensure they meet local legislative requirements
Provide deep insight into International Mobility Payroll activity and ensure off shore employee Payroll instructions are process in line with their instructions
Build close working relationships with key internal and external retail stakeholders
Manage multiple requests simultaneously across a number of payrolls
Resolve complex payroll issues that have been escalated or are difficult to interpret
Provide leadership and understanding regarding Payment Summary requirements and ownership for delivering the outputs in line with the Australian Taxation Law
Lead a team of Payroll professionals, creating an environment of continual learning, coaching and development
Apply and manage the payroll operations team in the application of payroll regulatory and compliance requirements, maintaining and developing knowledge to ensure that all payroll operations are compliant
Liaise with Auditors to address compliance reviews and process
Effectively communicate performance and responsibility expectations to team members and stakeholders in a timely and clear fashion
Monitor the costs of the payroll process
Execute the month end and weekly performance and metrics reporting process
Extensive experience in payroll delivery (including leadership) in a complex environment; multiple systems, enterprise agreements, and employment types
Working knowledge of Taxation Law and Superannuation Legislation
Practical understanding of working with EBA’s and Award employees
Proven ability to develop and maintain positive relationships with a range of customers and peers
High attention to detail and a strong commitment to service excellence
Proficient in Microsoft Suite
Strong skills in payroll systems – SAP HR and Chris21 highly desirable
Deep understanding of Australian Payroll and nuances; knowledge of New Zealand payroll legislation and execution advantageous
Exposure to HR Service Centre environment advantageous
Qualification in payroll or finance with a strong systems element would be advantageous

Payroll Operations Manager Resume Examples & Samples

Participates in outsourced vendor management oversight including ensuring compliance, governance, and ownership of SOC1/SOC2 report reviews
Review diagnostic reports to reveal missing work schedules, invalid time punches and take action to resolve issues including submitting corrections to ADP
Facilitate Grandfathered LTD Cost of Living each month
Process OMNI file uploads and payments for Retirement Annuity and 401K and Personal Annuity
Create Journal Entries: Retirement Annuity, 401K and RHSP and RHSP Match
Owns the process and storage of all payroll instruction, compliance, and audit related evidence for the payroll function
Minimum of 7 years managing payroll processes in a high volume, multi-state, and exempt/non-exempt environments
Minimum of 5 years of U.S. federal, statutory and local tax remittance experience including multi-state payroll laws
Minimum of 3 years of general ledger reconciliation experience
Bachelor Degree in Business, Accounting or related HR field
Oracle Fusion Time & Labor system experience
Empower system experience
Advanced Microsoft Excel proficiency
Self-starter, self-directed, self-motivated with the ability to multi-task without missing deadlines

Payroll Operations Specialist Resume Examples & Samples

Participate in systems design and integration projects with a focus on efficiency, reengineering and documenting departmental procedures, systems and work flows
Navigate associates and managers through change management
Monitor and maintain internal procedures and controls
Continuous improvement and integration of payroll functions
Ensure the integrity of the payroll database and payments through the development of standard and ad hoc edits and reports
Assists in quarterly and year-end processing and reconciliations as necessary
Must be able to work well within a cross-functional team environment
Ability to meet critical deadlines in a fast paced and high volume environment
Must possess excellent organizational and time management skills for managing multiple projects and priorities
Associate’s degree in Accounting, Finance, or Business, related field or equivalent work experience
Minimum of 2 years of experience in a progressive Payroll role
Knowledge of Fair Labor Standards Act (FLSA) standards
Extensive experience with an in-house payroll production, in a multi-state and multi-company environment
Solid knowledge of multi-state payroll tax regulations and administration
Preferred experience PeopleSoft

Payroll Operations Lead Resume Examples & Samples

Ideally CIPP qualified/Relevant experience
Operated in a strong service environment
Good knowledge of Tax and NI legislation needed for payroll
Confidential and professional approach
Process orientated
Evidence of mapping processes and driving efficiencies
Service minded and customer focused
Established background in payroll, experience of dealing with expats and share options would be beneficial but not essential
Building strong and collaborative relationships with outsourced payroll providers and internal customers
Advanced level Excel skills
Experience of dealing with complex payroll queries

Payroll Operations Senior Analyst Resume Examples & Samples

Support Operations Lead strongly focusing on Payroll related projects
Coordinate with the operations to ensure alignment to global payroll goals
Work with Global team to understand best practices, operational models and implement within region
With the help of Project Management support, manage and oversee various phases of the project such as requirements review, design, documentation, and training/presenting
Lead the identification and drive resolution of issues via process improvements, automation and other efficiencies
Work together with multi teams for high level design review to ensure that it aligns with Global payroll and CSC standards
Ensure alignment between Regional and Global teams
Provide re-engineering suggestions to the operations
This position is also responsible for the payroll preparation and processing of payrolls in vendor managed payroll databases or working in cooperation with Third Party Vendors
Administering the data and working with other stakeholders and vendors in the following subjects: Compensations, Equity, Benefits, Pension, Leave and Time Tracking and Global Mobility
Excellent written and oral communication skills in English
4 years’ experience in running complex payrolls, preferable within EMEA region
1 year of experience analysing business processes, developing business
Candidate must have knowledge of payroll process including country rules, tax policy and all aspects of payroll processing practices
Must be able to communicate, partner and develop strong relationships with key stakeholders
Ability to work independently, prioritize and work diligently under pressure
Ability to effectively manage and influence teams without direct line reporting
Ability to multi-task, and take ownership of various parts of a project or initiative

Payroll Operations Specialist Resume Examples & Samples

Responsible for providing support to the Ireland Payroll Project
Responsible for supporting the preparation and processing of monthly payroll runs
Responsible for the processing of all types of payments and deductions including cash awards, grossed-up adjustments, taxsaver schemes, incentives, etc
Responsible for maintaining and developing country procedures to ensure alignment with HR policy and local legislative compliance, propose changes for improvement to the Payroll Manager
To ensure that all relevant procedures associated with this role are fully documented and reviewed on a regular basis
Provide information to employees and HRs on Pay and HR related issues
To escalate all issues to the HRSS SD Manager where appropriate
This position will also require the candidate to act as an agent for the Customer Service Centre and other ad hoc team responsibilities as required
Extensive years related HR/Payroll experience
Knowledge of Irish payroll and tax withholding regulations is required
IPASS or equivalent

Payroll Operations Lead Resume Examples & Samples

4-5 years experience in HR/Payroll/Accounting from which min 2-3 years Payroll
Excellent understanding of Payroll concepts and procedures
Good understanding in Payroll Administration concepts and procedures
Knowledge of accounting and tax withholding regulations

Payroll Operations Manager Resume Examples & Samples

Support system requirements definitions, including
5+ years operational experience with a centralized multi-company, multi-state, US payroll
Knowledge of payroll tax compliance, reporting and reconciliations
Workday Payroll/HR system experience
ERP/Payroll systems implementation experience
ADP Workforce experience
Fluent in Microsoft Office, with well-developed Excel skills
Strong documentation & communication skills
Process and SOX control oriented

Payroll Operations Specialist Resume Examples & Samples

Support debt collectors’ deductions
Preparation of referrals for medical check after long sick leaves
Performing Social security adjustments concerning notification and settlement documents
3+ years of experience in payroll areas
Experienced MS Office user
PeopleSoft (HRMS) and Teta HR (TETA Constellation) experience would be an advantage
Intermediate English knowledge (both speaking & writing)
Ability to work under pressure; multi-tasking
Excellent task management and work prioritization

Payroll Operations Specialist Resume Examples & Samples

Preforms all duties and responsibilities in support of field services and operations. Supports the Corporate Objectives, including: “If you are not serving the guest, serve someone who is.”
Process weekly payroll (non-exempt) for approximately 10,000 employees in U.S. and Canada locations
Open, sort and distribute incoming mail to each area of the department
Review, research and resolve issues with the time and attendance interface to the Workday payroll system. Complete all actions before the payroll deadline
Verify payments and prepare checks for distribution
Enter hours for employee leave of absence into Workday payroll system
As backup to the AP Supplier Maintenance Desk, verify Tax ID Numbers with IRS for new supplier’s and fundraiser payments
Send letters to employees for returned checks
Provide timely communication and answers to inquiries
Assist the Field Support team with research when required
Performs other duties and works on special projects as directed by the immediate supervisor or other members of our Support Center Management Team
2-3 years of multi-state, large employer payroll experiencerequired
Workday payroll and accounts payable experience preferred
NCR Back Office time and attendance experience preferred
Must be eligible to register and obtain credentials for TIN matching with the IRS
Motivated self-starter who can work independently or with a team
Proven ability to prioritize and manage time to accomplish objectives within tight deadlines
Proficient in Microsoft Office and Outlook
Excellent data entry and 10 key skills
Must be dependable and have a strong attention to detail
Excellent customer service skills to service our stores and employees

Payroll Operations Accountant Resume Examples & Samples

Semi-monthly payroll audit including validating commission calculations, wiring salary payments in various currencies, allocating and sourcing payments for international transfers and assignments
Summarize and analyze payroll information required for state and local corporate tax calculations
Support international payroll tax related requests
Specials projects providing compensation reporting to various internal departments
3+ years of GL Accounting experience required; international tax experience a plus
Bachelor’s Degree in Accounting, Business Administration, or Finance required
High level of accuracy and attention to detail with high service orientation, integrity, discretion, and ownership of work
Team player with strong interpersonal and communication skills
Demonstrates intellectual curiosity, analytical skills, and sound judgment in solving problems
Demonstrates excellent organizational and multi-tasking skills
Ability to work effectively and accurately in a fast-paced, highly collaborative environment, and overtime as needed
Advanced Excel skills and VBA (v-lookups, pivot tables) required; knowledge of SAP HCM preferred

Payroll Operations Manager Resume Examples & Samples

BA/BS degree in Accounting, Finance or Business, or an equivalent combination of education and experience
Minimum of five years’ experience in payroll management in an organization comparable to UCSF in terms of complexity, budget, size and scope
Solid knowledge of accounting (preferably fund accounting) and how payroll data populates the general ledger
Proficiency in the Microsoft Office Suite with an emphasis on Word, Excel, and PowerPoint is required for data analysis and reporting
General knowledge of database systems design
Knowledge of project management principles, including the planning and coordination of complex projects, timeline development, task identification, resource planning, issues identification and resolution, change management, work process redesign and implementation planning
Knowledge of time and attendance systems
Knowledge of workflow
Ability to provide sophisticated functional systems analysis within the payroll and HR information arena
Excellent oral and written communications skills to enable understanding of requirements and to effectively convey them to stakeholders within the business as well as to technical staff including programmers and programmer lead
Business analytical skills
Excellent problem-solving skills, with the ability to synthesize findings, and develop alternative solutions
Demonstrated leadership skills, resulting in effective collaboration and coordination across functions and levels in the organization
APA Certified Payroll Professional
Payroll project management
Proficiency in BRIO or other tools for ad-hoc reporting and analysis
Knowledge of UC human resources and academic payroll/benefit policies and procedures, including special compensation plans (e.g., Health Sciences Compensation Plan)
Understanding of various labor contracts and their payroll, benefits and systems implications
Knowledge of organizational structures, roles and responsibilities
Knowledge of University-wide accounting and financial policies
Knowledge of departmental operational and management practices
In-depth knowledge of the UCSF Payroll/Personnel System, its data structures, and its relationship to a variety of other UC and UCSF systems, policies, procedures, practices and precedents
Demonstrated experience writing functional design requirements
Demonstrated experience developing and executing testing and implementation of systems releases and upgrades
Experience in documenting interconnected processes and data flow and developing adequate functional systems requirements

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