Processing Manager Resume Samples

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KB
K Baumbach
Kyle
Baumbach
439 Reina Forge
Los Angeles
CA
+1 (555) 954 8830
439 Reina Forge
Los Angeles
CA
Phone
p +1 (555) 954 8830
Experience Experience
Dallas, TX
Processing Manager
Dallas, TX
McCullough, Jenkins and Friesen
Dallas, TX
Processing Manager
  • Assist in development of effective procedures, work schedules, and assignment of responsibilities to provide lowest possible unit cost with exceptional quality
  • Provides consistent follow-up with processors and branch managers when training and education has been performed
  • Hold on-going workout and strategy sessions with team; work with team managers to share and facilitate best practices
  • Lead Continuous Improvement, be innovative, generate ideas to improve area of responsibility and lead changes for improving quality, performance and safety
  • Work directly with the Operations Manager/Director of Operations to implement strategies & objectives to ensure efficient pipeline management
  • Develops and maintains strong working relationships, working closely with cross-functional partners within the regions
  • Manages and provides day to day coordination of operation activities pertaining to loan production
Houston, TX
Securities Processing Manager
Houston, TX
Mohr-Ullrich
Houston, TX
Securities Processing Manager
  • Provide support to Supervisor on the performance and development of processing staff within the team
  • Manage existing and develop new and innovative workflow processes in a complex high volume growth environment
  • Communicate effectively to senior management including regularly sharing metrics on team performance against agreed key performance indicators
  • Work closely with the Derivatives Implementation team to ensure that any process improvements/projects are implemented into BAU in a controlled manner
  • Focusing on versatility, performance and development of Processing staff within the team
  • Leader in Team Projects, and providing updates to the Ops Support Manager
  • Providing regular updates of all outstanding commitments to Ops Support Manager
present
Boston, MA
Cib-client Processing Manager
Boston, MA
Upton-King
present
Boston, MA
Cib-client Processing Manager
present
  • Make decisions regarding hiring, training, review performance appraisals, and career development of employees
  • Serves as liaison between the Documentation Management and Line of Business Project Leads, Service, Product Management, Legal, Compliance and Risk resources
  • Responsible for overall Performance Management and Talent Review process
  • Develop internal procedures for managing recurring events and/or issues, training the team and assisting in the implementation
  • The role involves working with stakeholders (not limited/restricted to) from front office business management, technology, operations and oversight & controls
  • Constant and regular review of processes and performance with focus on improving departmental competency / performance rating
  • Work closely with technology and UAT participants to ensure complete test strategy is executed
Education Education
Bachelor’s Degree in Accounting
Bachelor’s Degree in Accounting
University of Delaware
Bachelor’s Degree in Accounting
Skills Skills
  • Ability to think strategically and deliver executable plans to achieve overall goals
  • Excellent oral and written communication
  • Underwriting knowledge
  • Knowledge of multiple loan products
  • Strong interest in process improvement
  • Ability to provide feedback and develop team
  • Ability to access all areas of the distribution center
  • Excellent financial analysis skills and experience
  • Strong communication skills
  • Strong understanding of compliance and risk management
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15 Processing Manager resume templates

1

Cib-client Processing Manager Resume Examples & Samples

  • Facilitate creation of the UAT methodology, UAT Test Plan and execution schedule
  • Organize and facilitate meetings with technology, operations and/or the business to confirm test plan, coming due events and create/update test calendar
  • Attend design reviews, requirements sessions, core team meetings and/or technical team meetings, as appropriate
  • Understand business requirements and operation’s process/procedures in order to guide development of effective UAT deliverables that fully test impacted business/operational groups
  • Develop detailed UAT test plan, conditions/cases and related data
  • Develop UAT participant’s guide/procedures and ensure testers have appropriate user access to testing systems/regions and training to successfully execute test scripts
  • Work closely with technology and UAT participants to ensure complete test strategy is executed
  • Lead UAT planning and execution activities for WLO and serve as the overall point person from a UAT perspective
  • Import of requirements and test scripts into Quality Center
  • Manage tracking and resolution of defects along with the reporting of UAT execution results
  • Validate test scripts execution and defect resolution prior to providing UAT signoff for WLO
  • Escalate issues to management in a timely manner
  • When appropriate, modify testing methodology to increase WLO efficiency and quality of UAT
  • Partner with WLO and/or LOB Training Coordinators and Communications to ensure end to end operating model procedures are defined, tested and communicated to WLO
  • Perform/Coordinate post implementation validation and signoff
  • Must be an excellent team player, strong team leader, and able to work effectively in a fast paced environment
  • Strong Communication skills; both written and oral
  • Ability to concurrently manage multiple efforts with competing timeframes and resources
  • Ability to consult with others in the process (strong networking skills)
  • Ability to effectively and seamlessly work with others in multiple geographic locations
  • Ability to communicate effectively across all employees experience levels throughout JPMorgan Chase
  • Ability to anticipate and understand issues, and escalate appropriately for timely resolution
  • Strong PC and MS Suite skills, including MS Project, MS Excel, MS Word, MS Visio and MS Power Point
  • Knowledge of Mercury’s Test Director/Quality Center test management tool
  • Experience in testing Workflow Management Application, such as Pega PRPC and/or Mainframe applications
  • Experience in developing test scripts/cases
  • Understanding of the business needs and process
  • Understanding/Experience in business requirements gathering, process design and/or mapping
  • Understanding of project management disciplines and techniques
  • Must be a self starter with ability to work independently from manager and/or team
  • 5+ years of experience in Functional Testing and UAT oversight
  • Strong time, interpersonal and people skills
2

Securities Processing Manager Resume Examples & Samples

  • The candidate will be responsible for managing a team of approx 10/15members in Dublin and also for the operational oversight of the vendors/sub-custodian
  • The candidate is required to have strong knowledge and extensive practical experience of the following core processes
  • Trade Processing and Trading Platforms
  • Strong knowledge of the full trade life cycle on a range of instruments
  • Cash Settlement
  • Trade activity reporting
  • Reconciliation
  • Must be able to prioritize and work to very tight deadlines
  • Prior People Management experience essential
  • Collective Investment order placement and settlements/Asset Services an advantage
  • Strong computer and communication skills, both oral and written
  • Demonstrable confidence in dealing with external parties in a professional environment
  • Ability to analyze current procedures and strive for process and qualitative improvements
  • Strong Work organization / prioritisation skills
  • Proactive problem solving experience
  • Effective communication/team skills
  • Strong Ethics
  • Third level degree on Financial or Business
  • On the job training and coaching will be provided
3

Processing Manager Resume Examples & Samples

  • Process Excellence and Modeling
  • Policies and Risk Management
  • Core Infrastructures and Systems
  • Core Systems (MECH, IPS, RWealth, CCAPS, MDIF, Customer Connect, NCCS, etc)
  • Retail Lending, Investment, Everyday Banking & Credit Card Policy & Process
  • Business numeracy and presentation
  • Environmental awareness
  • Technology management
  • Six Sigma, Lean
  • Process Design and Development
  • Problem-solving
4

Sec Processing Manager Resume Examples & Samples

  • Partner with internal and industry Working Groups, Regulatory Reform, Legal, Technology to translate regulatory obligations into internal processes and controls
  • Represent FX Operations for all Confirmation-related regulatory work
  • Familiarize with the Confirmation compliance rules in order to better understand how they apply to Citi’s current and future processes
  • Document Business Requirements and perform user testing as required
  • Oversight of the progress of all global groups in resolving their exceptions to the required deadlines
  • Manage the daily process to generate reporting and follow up with branches to identify reportable trades
  • Liaise with Middle Office and clients on requests for information or related cross-asset initiatives
  • Produce scheduled and ad-hoc MIS as required for regulatory reporting, operations and business
5

Sec Processing Manager Resume Examples & Samples

  • Undergraduate degree in Accounting or related field
  • 4-7+ years experience in accounting, with a focus on alternative investments funds – private equity experience a plus
  • Knowledge of US Generally Accepted Accounting Principles and other comprehensive basis of accounting, with an emphasis on investment partnerships
  • Experience supervising one or two junior professional staff
  • Hands-on management style with strong leadership skills and ability to develop junior staff
  • Demonstrated project management skills with the ability to multi-task
  • Sungard Investran experience a plus
  • Proficiency in Microsoft Office suite, with advanced Excel skills
6

O&T Securities Processing Manager Resume Examples & Samples

  • 10+ years ETD Operations (or similar) experience
  • Technical competence in Excel, GMI, Intellimatch
  • Banking/Finance degree preferred
7

Sec Processing Manager Resume Examples & Samples

  • Manage core team which includes holding team/individual meetings, coaching and strategizing
  • Compliance, control and audit functions including account reconciliation and cash breaks management
  • Transaction authorization
  • Signoff and project support for CMB Operations
  • 2nd level escalation contact
  • Build and maintain relationships with internal and external clients
  • Manage and lead implementation of new processes/projects/process improvements
  • Weekly and monthly metrics
8

Securities Processing Manager Resume Examples & Samples

  • Direct accountability to meet or exceed service delivery in both time and quality for all team output
  • Point person for all audits
  • Responsible for ensuring all associates are properly trained and using up-to-date procedures
  • 2 years management or supervisory experience
  • Leadership Skills: Ability to influence and direct others
9

Sec Processing Manager Resume Examples & Samples

  • Develop and maintain high quality customer service to ensure the fulfillment of customer requirements
  • Ensure all customer queries and requests are completed to a high quality and in a timely and accurate manner within the team
  • Ensure that each member of the team is aware of the importance of delivering high quality customer service and of developing good working relationships
  • Attend and contribute to operational, client and regulatory meetings in order to maintain and improve the service provided to clients
  • Ensure that the team is fully informed of client developments and procedural changes, helping to maintain a consistent level of service
  • Provide ongoing assessment and improvement of investor services service model
  • Oversee supervisors responsible for the day-to-day supervision and direction of the team and its resources in order to ensure the accurate and timely completion of work
  • Supervise and monitor the workflow for team members ensuring the fair allocation of work
  • Manage the daily workflow within the team to ensure all work is completed in a timely, efficient and accurate manner
  • Facilitate the communication and effective flow of work between teams and address issues as they arise
  • Ensure that the team is adequately trained in all areas of responsibility and that there is sufficient cover for all tasks
  • Ensure training is coordinated and implemented for new hires; identify training needs of existing staff and implement accordingly
  • Ensure that procedures are kept up to date and are adhered to
  • Contribute to department staff planning, including recruitment
  • Create an effective working environment through the proper coaching, explanation of work required and contribution to the appraisal process
  • Develop, motivate and mentor team members, helping to bring them to a high standard of knowledge and ability
  • Monitor the performance of team members and provide regular feedback on an individual level and also to the team manager
  • Assist in or perform appraisal reviews for team members
  • Recommend and take appropriate action on a timely basis, as the necessity arises
  • Help to maintain staffing levels and minimize turnover
  • Communicate relevant information as appropriate up and down the line
  • Communicate openly with the team and management, ensuring the free flow of relevant information in a timely manner
  • Work as an effective member of the management team to help meet service requirements
  • Prepare management information, as required
  • Ensure that knowledge is kept current and disseminated as appropriate and be aware of possible/likely future developments and trends
  • Represent the company to external partners such as clients, potential clients and vendors in a professional manner
  • Participate in projects, effectively representing the team on new business initiatives
  • Contribute to the retention and gaining of new business by demonstrating the company systems, processes and capabilities
  • Proactively identify and act on opportunities to improve current procedures, to meet the changing requirements of customers. Implement minor improvements and refer major proposals upwards
  • Ensure procedures are in place for all tasks and that they are operationally sound, with an emphasis on risk reduction and compliance
  • Proactively review existing procedures on an ongoing basis, supporting the drive for continuous improvement. Make suggestions for enhancements where the need arises and implement changes which are approved
  • Formulate procedures for new initiatives, maintaining standardization and efficiency where possible
  • Ability to identify client needs and implement solutions to meet them
  • Ability to ensure deadlines controls and procedures are adhered to
  • Ability to recognize and address risk and compliance issues
  • Sound judgment and strong decision-making skills; able to structure solutions to complex problems
  • Demonstrated leadership skills; demonstrates the ability to successfully coordinate and direct team members
  • Models and motivates others to take initiative and use intuitive thinking
  • Can work on multiple projects
  • Presents self in a confident and professional manner
  • Sensitivity to cultural diversity
  • BA/BS or equivalent. Advanced degree and/or professional certification would be a plus
  • Experience supervising staff in the financial services industry
  • Experience in the hedge fund or private equity business required
10

CIB Ops-transaction Processing Manager Resume Examples & Samples

  • Develop good understanding of the OTC Clearing client businesses
  • Participate in an agreed client Operations calling program to include service review with the CSR teams in primary locations
  • Engage and work closely with other regional transaction support hubs including the CSR teams in NA, EMEA,
  • Previous clearing experience would be an advantage
  • Trade workflow knowledge
  • Good knowledge of derivates products
  • Committed and hardworking with a strong ability to prioritise
  • Team player and a good communicator
11

Securities Processing Manager Resume Examples & Samples

  • Sound accounting knowledge and understanding of accounting practices
  • Good operational knowledge of all security types, trade lifecycle, various corporate actions and its impact on portfolio
  • Exposure to cash, position reconciliation and three way reconciliation
  • Ability to analyze corporate actions and other reconciliation breaks using Bloomberg and other market data vendors
  • Trade accounting - equities, bonds, repo, CFD, futures, options, bank debts, SWAPS, forwards, spot, etc
  • Cap Stock/Subscription-Redemption Processing
  • Income/expenses processing
  • NAV/GAV computation
  • NAV checks/SAS 70 checks
  • Exposure to multifonds (accounting module), pControl and Recon Frontier or TLM application will be added advantage
  • Professional qualification (C.A, Grade CWA)
  • University degree (B.Com, M.Com, M.B.A.) in Business preferably majoring in Finance or another Financial-related program
12

Securities Processing Manager Resume Examples & Samples

  • Contribute to successful service delivery to internal stakeholders in generation of daily net asset valuation reporting for fund administration clients by meeting pricing & data master performance service level
  • Proactively identify and pre-empt potential service breakdown and report to management for discussion of remedial actions
  • Complete all mandatory compliance and operations training on time
  • Ensure compliance with Citi’s Company Policy and maintain professional image in all dealings with internal and external stakeholders
13

Securities Processing Manager Resume Examples & Samples

  • University degree (B.Com, M.Com and M.B.A.) in Business preferably majoring in Finance or another Financial-related program
  • Senior Analyst – 2+ years of experience in handling above activities
  • Specialist – 3+ years of experience in handling above activities
14

Securities Processing Manager Resume Examples & Samples

  • Excellent written, verbal Communication and interpersonal skills
  • Exposure to Cash, Position reconciliation and Three way reconciliation
  • Cap Stock / Subscription-Redemption Processing
  • Income / Expenses processing
  • Client Reporting
  • Professional Qualification (C.A, Grade CWA)
  • Sr. Analyst – 2+ years of experience in handling above activities
15

Cib-transction Processing Manager Resume Examples & Samples

  • Take up projects for strategic initiatives pertaining to KYC and governance over operational framework
  • Closely work with human resources, training and operations to drive relevant people programs
  • Partner with CFOs and finance team to develop plans and track adherence
  • Vendor management skills would be an added advantage as there could be opportunities to explore use of vendor to augment capabilities
  • Experience in KYC operations implementation, project management, controllership or similar roles
  • Minimum of 8-10 years of hands on operations experience. Client facing Securities, Cash & Banking experience would be an added advantage
  • Vocal in challenging business as usual operating models and recommending innovative product improvements
  • Ability to devise creative solutions in response to client requests and strategic product goals
16

Cib-client Processing Manager Resume Examples & Samples

  • Document lifecycle management (e.g. Validation, capture, storage and retention management) for CIB documents
  • Coordinating, reviewing, and extracting terms from executed client legal agreements and other client documents
  • Change management to support technology and process improvements, new products and business, and regulatory developments
  • Manage and track in-flight remediation projects ,highlight risks/barriers and manage governance for in flight remediation’s, track deliverables to ensure a successful remediation
  • Manage Document Retrieval and Remediation activities
  • Responsible for implementation & management of the local Client Documentation Remediation team, including change management and effective stakeholder communication
  • Make decisions regarding hiring, training, review performance appraisals, and career development of employees
  • Accountable for team deliverables, ensuring a high level of quality and timeliness is maintained
  • Responsible for capacity planning/forecasting, creating process and procedures document and training deployment to ensure team is set up for success
  • Responsible for delivering key MIS
  • Ensure process consistency within the region and alignment with the global operating model including standard operating procedures, policies and standards
  • Participate in extensive problem solving, ability to identify issues, offers viable solutions and process improvement opportunities
  • Manages all issues which are escalated and ensure appropriate and timely onward escalation and follow through resolution
  • Responsible for reinforcing a controlled environment through adherence to policies and standards, operating within the control framework to ensure risk mitigation
  • Develop internal procedures for managing recurring events and/or issues, training the team and assisting in the implementation
  • Ensure accurate completion of documentation remediation within the designated remediation guidelines
  • Comprehensive understanding of client and business requirements and communicating the detail to internal parties
  • Request changes to technology and oversee implementation of system changes in accordance with the global strategy and/or regional nuance
  • Maintain effective relationships across multiple internal partners and at all levels of the business
  • Risk mitigation of daily activities as per procedures set by business
  • Responsible for document security, for assigning access, and for removing and destroying obsolete documents
  • Maintain systems for document storage and retrieval, and help train employees on efficient system usage
  • Graduate degree with 7-8 years of related experience within the financial industry
  • Required experience and knowledge of client documentation, including familiarity with legal documentation and other specialist documentation types
  • Proven skills in client service, leading teams and business analysis
  • Proven experience within a client facing role, understanding client requirements
  • Analytical mind, able to review and analyze information from multiple sources and determine relevancy to specific issues and route to appropriate business partners
  • Proven risk awareness with ability to escalate timely and manage potential risk
  • Excellent interpersonal skills including team development, mid size management experience both direct and remotely
  • Excellent oral and writing communication skills
  • Desire to work in a fast-paced environment with multiple deliverables
  • CIB Product and Business knowledge a plus
  • Experience in migration from Legacy to Strategic Platforms
  • Knowledge of Chinese/Mandarin/German/French/Spanish language will be an advantage but not a necessity
17

Cib-client Processing Manager Resume Examples & Samples

  • Graduates (BCOM / BMS) with 8-10 years of experience
  • Working / Expert Knowledge on Client Servicing, Account setup & implementation is a must
  • Minimum 6 years experience in risk management/audit/similar controls role
  • Relevant business knowledge in Client Servicing, Account setup & implementation, process and regulatory environment would be well regarded
  • Analytical with good problem-solving skills
  • Strong interpersonal and influencing skills; Excellent Stakeholder engagement
  • Proven ability to communicate effectively at all levels
  • Self starter and strong motivator
  • Ability to identify hot spots and quickly assess the impact and provide tactical and strategic controls
  • Can operate effectively in a dynamic environment with tight deadlines, and can prioritize one's own work to achieve them
  • Flexibility to work global hours with limited in-country travel
  • Willingness to work in the Night Shift
18

Sec Processing Manager Resume Examples & Samples

  • Help manage one or more client relationships, including scheduling and meeting all client deliverables
  • Maintain/manage client expectations and coordinate deliverables timelines with vice president and staff
  • Demonstrate strong knowledge of accounting, specifically with respect to alternative investment funds, with a focus on private equity limited partnerships
  • Assist in preparation of goals and career development plans for junior staff
  • Provide input into semiannual performance appraisals and discussions for junior staff
  • Provide guidance and direction to junior staff on all technical and client-service-related topics
  • Review fund governing documents, offering documents, subscription documents, side letters, and investment management agreements, in order to ensure proper application of fund terms
  • Review all transaction documentation and supporting files, and understand the features of the investment transactions, accruals, etc
  • Prepare/review work paper files for accuracy and completeness, including capital activity, investment activity, income and expense accruals, valuation adjustments, etc
  • Prepare/review management fee calculations, including offsetable amounts, management fee waiver contributions, etc
  • Prepare/review investor allocations and capital account statements
  • Prepare/review capital call and distribution calculations, sources/uses of cash, allocations, and investor notices
  • Create, maintain, and/or review distribution waterfall (carried interest) models, in keeping with the applicable fund terms
  • Prepare/review financial statements, notes disclosures, and supporting schedules
  • Help manage the year-end audit process, in collaboration with the VP, client, and auditors
  • Where applicable, support the tax team with information to prepare tax compliance/reports
  • Support Citi corporate goals and business/departmental initiatives
  • 4-7+ years' experience in accounting, with a focus on alternative investments funds – private equity experience a plus
19

Securities Processing Manager Ips Gb Tam Resume Examples & Samples

  • Excellent analytical skills with proper researching ability to drive outstanding reconciliation items to closure and in-depth understanding of tax reclaim process
  • Income/Expenses processing
  • NAV/GAV Computation
  • NAV Checks/SAS 70 Checks
20

CIB Ops-transaction Processing Manager Resume Examples & Samples

  • Managing team personnel with support of the Unit Manager, Risk and Compliance Officer, HR Business Partner, ERAC and others as needed or appropriate
  • Ensuring all controls and policies are adheres to and periodically testing such controls
  • Motivating, mentoring, development and training of staff
  • Problem identification/resolution and timely escalation and reporting
  • Monitoring and tracking attendance
  • Setting of annual performance objectives and providing effective feedback / performance appraisal
  • Maintains high degree of interaction with staff, clients, third parties, bankers, risk managers, legal and sales and other partners
  • Monitor team production flow and individual work queues avoid delays and backlogs
  • Collaborate with other Team Leaders to redistribute work when necessary and escalate issues as needed
  • Monitor Productivity, Error and Timeliness Reports
  • Assist with review and release of outgoing letter of credit transactions on GTS as needed
  • Interact and communicate with internal and external customers to resolve issues or address inquiries
  • Plan and hold regular team meetings to communicate business initiatives, address issues and process changes
  • 7 - 10 years Standby LC processing experience in major domestic or foreign bank with leadership/supervisory experience
  • Expert level knowledge of Standby LC practices, laws, regulations and rules related to Letters of Credit
  • Good knowledge of industry practices, local market trends, regulatory environment and requirements
  • Bachelorette college degree (4 years)
  • Excellent organizational skills, oral & written communication, time management and analytical skills
  • Strategic planning, Conflict management, Budget management skills
  • High level oral & written communication skills
  • Time management & analytical skills
  • Strategic planning, Conflict management, risk management skills
21

Processing Manager Resume Examples & Samples

  • Lead and develop department leadership team and oversee daily activities of 30 - 50 associates
  • Develop and achieve department goals in productivity, safety, quality, and teamwork
  • Manage department’s payroll budget
  • Maintain level of service requirements throughout the supply chain process
  • Collaborate across all facets of the business as well as take necessary partnerships to garner the highest level of service to drive productive and efficient operations
  • Evaluate operating methods and procedures to identify process improvement opportunities
  • Foster a culture of open path communication in which diverse backgrounds are respected and valued
  • Ability to provide feedback and develop team through performance management and talent development techniques
  • Gain broad exposure to our supply chain network and leadership team through interactions with Gordmans leaders
  • Drive your personal growth and development by gaining operational experience, leveraging available development tools, and through relationships with other leaders
  • Must be at work on a regular and predictable basis or as scheduled
  • Ability to communicate clearly and effectively with individuals at all levels in the company and with various contacts outside of the company
  • Problem-solving skills, analytical and strong initiative
  • Team-oriented thinking with enthusiasm for continuous learning
  • Strong interest in process improvement
  • Ability to provide feedback and develop team
  • Ability to access all areas of the distribution center
22

Sec Processing Manager Resume Examples & Samples

  • Responsible, in conjunction with department manager, for determining appropriate roles, responsibility and accountability within the controlled operations environment
  • Working with the business to understand their client service requirements and implement a strategy to service them
  • Working closely with the section managers within the other securities products to understand their business requirements
  • Ensure a high level of customer service and be efficient and effective at all times. Working to ensure that the processes and procedures enable the firm to cope with increasing complexity with decreasing operational risk
  • Responsible for project management for initiatives within own area
  • Responsible for cash, internal breaks , fails and controls within the team
  • Responsible for people management and development
  • The Successful candidate will be responsible for the staff development, providing regular developmental coaching and feedback
  • Manage the Global Depot Group - the group that performs the function of depot transfers
  • Have specific responsibility for Fixed Income Stock Record Breaks, reporting exceptions, supporting staff in Wipro in resolution and timely communication of issues
  • To monitor and avoid Segregation deficits that result in lock ups of securities as a result of plug breaks on the International Stock Record, maintain relationship with trading desk on priority items
  • Responsibility and management of GODS processes in relation to delivery management function and for project management of migrating entities to this new system
  • Good communication, problem-solving and interpersonal skills
  • Strong focus on control
  • Line management
  • Familiarity with CASS / Client Money regulations for the protection and segregation of client funds
  • Investment Banking experience with exposure to security products
  • Demonstrable commercial experience of working at a management level, motivating, managing and leading a team
  • Required: 5+ years experience in Operations related functions
23

Sec Processing Manager Resume Examples & Samples

  • Assist Section Manager in leading 8 team members
  • Involvement in managing performance of team and individuals
  • Prepare and deliver monthly 1-2-1 sessions with each team member
  • Liaising with Front Office Sales and Documentation group with any Client issues
  • Client meetings when required. Occasionally these will be to European destinations
  • Completion of weekly statistics for senior management review
  • Participation in quarterly conference calls with ICSD’s
  • Verification of Issuance/Repurchase instruction on both internal and external systems
  • Verification of Settlement/funding and payments of New Issues/Repurchases
  • Awareness and appreciation of internal/external funding deadlines with both Clearing systems
  • Ensure service levels are maintained with any new or existing queries and requests
  • Monitor status of trades to ensure settlement is completed within deadlines
  • Hold team meetings for effective communication and awareness
  • Review of MCA program and perform relevant sample testing
  • Escalation of any client issues, cash breaks, financial exposure
  • Involvement in exploring new business ideas with Business Implementation Group
  • Co-ordination or day-to-day work ensuring clients receive timely and accurate settlement
  • To maintain desk procedures to ensure they are in line with Citigroup risk policies
  • Relevant system testing and system development when required
  • Ability to keep calm and focused under what can be stressful situations due to treasury deadlines and demanding client base
  • Dynamic candidate with good excellent communication, organisational and problem solving skills
  • Accuracy and diligence essential
  • Issuer Services experience Essential
  • Use of payment systems and SWIFT knowledge essential
  • Experience in dealing with Euroclear and Clearstream required
  • Exposure to clients
  • New Issues Experience desired
  • Experiencing in Supervising small team
24

Transaction Processing Manager Resume Examples & Samples

  • Partner with the client to understand their business and service needs and validate client requirements
  • Build and maintain effective working relationships with internal teams and with clients
  • Ensure SLAs are met and provide MIS reports internally and externally
  • Pro-actively identify, manage and pre-empt service issues and ensure timely communication to the client
  • Continuously refine best-in-class Client Service
  • Represent Operations processes internally and externally leading Client Visits for Operational Service Reviews
  • Provide detailed SME knowledge to the client
  • Ensure regulatory requirements requiring client input to operational processes are met
  • Identify clients impacted by regulatory changes and issues communications as necessary
  • Support client training requirements, particularly to maximize self service
  • Escalate client concerns within OSD Management
  • Pro-active client communication regarding potential service issues
  • Understand client needs and ensure that we respond appropriately to those needs
  • BAU Query Management and resolution
  • Issue Management, Escalation and Remediation
  • Address Client Behavior issues
  • Lead Service Review Meetings
  • Delivery of client specific reporting and client KPIs
  • Delivery of regulatory reporting
  • Point of contact for accounting related client inquiries
25

Asset Management Transaction Processing Manager Resume Examples & Samples

  • Accountable for Operation Risk Management including …support of CSA process and error and defect identification and remediation
  • 2-4 years Transaction Processing Experience
  • Previous Management Experience preferred
  • Series 99 FINRA License Required within prescribed timeframes
  • Multi-tasking skills
  • Organizational skills and solid written and oral communication
  • Oral & written communication
26

Securities Processing Manager Resume Examples & Samples

  • Responsible for ensuring the successful delivery of Middle Office client change and migration of activities to Gurgaon
  • Create a scalable organization that is customer focused
  • Ensure accurate, meaningful financial data is produced both on a monthly and ad hoc basis
  • Higher or equivalent in relevant subject (e.g. Finance, Investment Banking)
  • 15+ years of experience in Tier 1 global financial institutions with at least 5 years in a middle office servicing environment
  • Experience in driving operational efficiency, developing quality business metrics covering unit costs, reporting metrics, internal control statics and customer service KPI’s
  • Valuing Diversity - demonstrates an appreciation of a diverse workforce
  • Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organisational success
27

Securities Processing Manager Resume Examples & Samples

  • Contribute to successful service delivery to internal stakeholders in generation of daily Net Asset Valuation reporting for Fund Administration clients by meeting Pricing & Data Master performance service levels
  • Proactively identify and preempt potential service breakdown and report to management for discussion of remedial actions
  • Review and provide acceptance sign-off to corrective action on system outages with internal and external service providers (e.g. Bloomberg and gaps in price and data feeds to ensure quality of daily production are maintained)
  • Support new business and client mandate implementation and contribute to successful onboarding of new clients
28

Processing Manager Resume Examples & Samples

  • Manage a team of non-exempt associates within Resolution Services, Retail Bank Deposits and other Remittance Processes
  • Ensure servicing requirements, identified by Synchrony leadership team, legal regulations, and client objectives are communicated to the team
  • Assist in development of effective procedures, work schedules, and assignment of responsibilities to provide lowest possible unit cost with exceptional quality
  • Provide and analyze data in support of all processes handled within team
  • Develop/implement programs to motivate and retain associates
  • Provide guidance and leadership for meeting and exceeding these requirements
  • Hold on-going workout and strategy sessions with team; work with team managers to share and facilitate best practices
  • Keep management team informed of any activity which adversely impacts client relations
  • Ensure strict adherence to established processing deadlines and client/contractual requirements
  • Provide on-going performance feedback and direction to associates
  • Complete performance appraisals
  • Direct and monitor daily exception operations to ensure timely and accurate processing
  • Provide back-up coverage for Sr. Processing Manager
  • Weekly distribution of performance report with Coaching and Development
  • Fast pace environment; work across two shifts as needed
  • Function as a change agent for the site
  • Provide career development and job enrichment to associates
  • Initiate opportunities to reduce operational expenditures
  • Act as a liaison between RPC across multiple functions within Synchrony Financial
  • Vendor Management Coordination/Communication
  • Special Projects as assigned
  • Minimum 3 years of leadership or people management experience in a Remittance Processing, Production Oriented or Operations environment
  • Minimum 2+ years’ experience managing a process workflow
  • Working knowledge of MS Office Suite (Word, Excel, PowerPoint and Outlook); Previous experience developing presentations
  • Ability to work flexible schedules to meet processing demands – including nights, holidays and weekends
  • Knowledge of Support Central
  • Banking, remittance or financial operations background
  • Experience/knowledge of GECOM, FDR and OPEX mail extracting equipment
  • Ability to manage and drive “change”
  • Ability to manage in a highly time sensitive environment with critical deadlines
  • Ability to work flexible schedules to meet processing demands including weekends and holidays
  • Experience with Microsoft Suite including: Word, Excel, PowerPoint, and Outlook or comparable software application
29

Cib-cis Transaction Processing Manager Resume Examples & Samples

  • Manages a staff of 300 full and temporary employees
  • Manages 24/5 operation of documents, checks, high speed scanning equipment and multiple deadlines (Occasionally 24/7)
  • Interacts with senior management, clients and functional partners
  • Improve the customer’s experience by meeting or exceeding all clients’ “Service Level Agreements”
  • Manage an annual expense budget of $18mm
  • Exceed objectives around productivity, quality and timeliness
  • Develop talent to expand opportunities for advancement and mobility
  • Industry related degree or equivalent experience
  • Experience leading organizational and operational change initiatives is mandatory
  • A minimum of 7 years experience managing medium to large departments, including budget responsibility
  • Experienced with a culture of driven continuous improvement and managing with data
  • Excellent financial skills, ability to manage large budgets
  • Issue resolution
  • Ability to think globally
  • Local market knowledge
  • Corporate policies
  • Detailed knowledge of business services and systems
30

Sec Processing Manager Resume Examples & Samples

  • Strong background in review of fund and deal related legal documents
  • Strong working knowledge of accounting principles, general ledgers, financial statements and footnotes
  • Team player with the ability to lead – this will be very important as cross-team interaction is critical to the smooth running of the group
  • Partnership accounting is a benefit but not critical
  • Strong overall knowledge of investment types and instruments
  • An understanding of the control environment associated with private equity administration
  • Ability to perform multiple tasks simultaneously while maintaining attention to detail
  • Excellent follow-up, analytical and problem solving skills
  • Strong interpersonal skills including oral and written communication skills
  • Strong client service focus, including the ability to effectively respond to client needs
  • Advanced computer skills, especially Microsoft Excel
  • Ability to adapt quickly to new systems and procedures
  • Accounting qualification (ACCA, ACA, CIMA, CPA or similar)
  • Extensive years in accounting (preferably including private equity accounting or partnership accounting)
  • University degree (B.A., B.Sc., B.B.S.) in Accounting or Business (preferably majoring in Accountancy or another Financial-related program)
31

Processing Manager Resume Examples & Samples

  • 5 - 7 yearsof mortgage lending processing or underwriting experience
  • 3+ years of FHA/VA/FNMA/FHLMC loan processing experience
  • Working knowledge of PC (MS Windows and Office Products including Word, Excel, etc.)
  • Strong knowledge of RESPA guidelines, general knowledge of all mortgage and consumer lending regulations
  • Strong math and analytical skills
  • Demonstrated ability to prioritize, multi-task and meet deadlines
  • Ability to work varying hours and overtime if needed
  • Ability to handle competing priorities effectively and within established timeframes
  • High level of integrity and trust; must be a team player with a selfless attitude
  • Ability to coach staff to meet designated goals
32

Securities Processing Manager Resume Examples & Samples

  • Create a scalable organization that is customer-focused
  • Working with the other members of the Senior Global Funds Services Operations team to ensure an appropriate balance is maintained between speed of change, versus operational stability
  • 12+ years of experience in Tier 1 global financial institutions with at least 5 years in a Middle Office servicing environment
  • Energetic, flexible, collaborative and proactive; a team leader who can positively and productively impact both strategic and tactical finance and administration initiatives
  • Experience in financial planning processes including budgeting and forecasting
  • Deep product knowledge of the funds management with in-depth insight into how Operations and Technology functions within a global Tier 1 financial institution
  • Valuing Diversity - demonstrates an appreciation of a diverse workforce; appreciates differences in style or perspective and uses differences to add value to decisions or actions and organizational success
33

RCC Processing Manager Resume Examples & Samples

  • Manage the funding of all Consumer loans for all affiliates that are serviced within the RCC site
  • Understand all methods, policies, and procedures for funding Consumer Loans
  • Develop, implement and monitor Indirect Loan/Lease and Direct Loan processing across RCC footprint
  • Responsible for all Mortgage Lien placement and Auto Lien placement
  • Manages employees who are responsible for exception processing for all mortgage and auto liens
  • Oversees the Subordination Process, for both internal and external requests
  • Manages the Consumer Wire and Funding Accounts, which includes matching and clearing all outstanding items to avoid charge offs
  • Update Sarbanes and Business Continuity Plans
  • Facilitate major process improvement projects within the department, providing leadership and technical support
  • Collaborate with senior executives, RCC peers, and managers to review Direct Lending Funding performance and directs the implementation of appropriate action plans to meet business objectives
  • Maintain awareness of the issues and concerns of Consumer Compliance, Internal Audit and outside regulatory bodies, and understand the impact of those issues on the Consumer Division and the funding of Consumer loans
  • Develop, maintain, and apply a sound foundation in all areas of Consumer loan documentation, including changing legal situations, industry trends, and product specific issues
  • Manages the comprehensive administration of ACH Funding to fund all Indirect loans and leases originated at the Regional Credit Center
  • Expert on the timing, content, and use of information produced from the loan review process
  • Interact with lenders to assist understanding with respect to loan policy practices and laws and how they can impact a Consumer loan funding
  • Assure accuracy of tracking reports for key information such as post closing documentation follow up including recorded documents, vehicle titles, title policies, etc
  • Consumer Lending credit authority is commensurate with consumer lending authority guidelines and business need
  • Bachelor#s degree or equivalent work experience required
  • Minimum 5 years of management experience
  • Minimum 7 years experience in Consumer lending or Consumer loan documentation/funding
  • Minimum 4 years of demonstrated process improvement/project management success within business process
  • Ability to deploy techniques of measurement, analysis, improvement, and control
  • An understanding of and proficiency in Change Management
  • Strong understanding of the legal and compliance issues surrounding different types of Consumer loans
  • Strong oral, written and negotiation skills
  • Experience with Microsoft office products, such as Access, Word, Excel, PowerPoint and Outlook. Proficiency with Business Objects preferred
34

Wlo-transaction Processing Manager Resume Examples & Samples

  • Primary support for Senior Manager(s)
  • Maintain calendar , setting up meetings and ensuring co ordination of all engagements for the day
  • Raise system access through various request based tools
  • Mailgroup maintenance
  • Inventory management - paper, cartridge and stationery supplies
  • Call Tree results co-ordination
  • Support on key business initiatives related to MIS /follow ups etc
  • Graduate with significant experience in a similar capacity attached to a Senior Executive
  • Ability to engage at very senior levels in the organization
35

Securities Processing Manager Resume Examples & Samples

  • Exceptions management – ensuring all breaks assigned to the team are cleared in line with specified thresholds
  • Be responsible for ensuring all your team’s events are processed accurately within the event timelines
  • Organise and control the day to day running of the team responsibilities
  • Escalate processing errors and potential risks to line manager upon discovery
  • Acting as an intermediary and escalation point between processing staff and Section Manager
  • Focusing on versatility, performance and development of Processing staff within the team
  • Holding regular 121 and team meetings with team
  • Hold regular meetings with other Team Leaders in the section to discuss weekly planning and staff development
  • Complete Appraisal reviews and interviews with team members, including goals and development planning
  • Partake in interview selection process for new recruits to the team
  • Collate stats and attend weekly meeting with Manager to discuss previous week highlights, and forward planning for team
  • Ensuring all Controls and Procedures are adhered to
  • Identifying areas of risk and implementing further Controls where necessary
  • Acting as an example to other team members, creating an ethical and motivated team environment
  • Verification of teams work, and release of instructions to the Market
  • Execute sale instructions in Bloomberg or with local Agent
  • Provide support to other Team Leaders in the section and across the department
  • Monitoring individual and team Overtime and redistributing workloads where relevant
  • Prepare and complete User Acceptance Testing on enhancements to systems and also regression testing
  • Prepare relevant test scripts and participate in Contingency testing
  • Maintain individual/team Versatility Matrix
  • Monitoring holiday requirements to ensure appropriate cover is in place
  • Assist in and lead adhoc projects on behalf of the team
  • Ensure all Quality Control reporting is completed within the required timeframes
  • Monitor and allocate all incoming instructions and advices
  • Analyse market changes and implement into current process where required
  • Review and provide feedback on Service Level Agreement applicable to the team
  • Provide support to Supervisor on the performance and development of processing staff within the team
  • Assessing resource requirements for Business deliverables
  • Strategically plan and prepare developments
  • Providing regular updates of all outstanding commitments to Ops Support Manager
  • Acting as an example amongst Peers and Subordinates, creating an ethical and motivated team environment
  • Coordinate RCSA testing and review Manager’s Control Assessment, Flow Charts and Procedures for the team
  • Collate highlights for seniors on all Developments
  • Act as representative for the department and Business
  • Leader in Team Projects, and providing updates to the Ops Support Manager
  • Review and maintain test plans for all systems used within the department, including regression testing
  • Deputise Ops Support Manager in times of absence
  • Represent section in client facing meetings
  • Attend client / markets conference call when required
  • Ensure DCFC form is completed on a daily basis
  • Complete a Causal Code analysis and implement the required CAP
  • Ensure CAP is communicated across the Department
  • Participate in and host team Huddles
  • Experience within a custody operation
  • Working expertise of the Germany, Switzerland and Austria markets, their proprietary system interfaces and market structure
  • Technical understanding of corporate actions, particularly the DCC Product offering and working knowledge of Market Claims, Transformations and T2S in the Germanic markets
  • Must be self motivated
  • Process high volumes of work with excellent accuracy and attention to detail
  • Work well under pressure and meet strict deadlines
36

Securities Processing Manager Resume Examples & Samples

  • Ensuring all Business deliverables are achieved and all DCFC requirements completed on a daily basis
  • Coordinate RCSA testing and review Manager’s Control Assessment, Flow Charts & Procedures for the team
  • Complete a Causal Code analysis and implement the required CAP. Ensure CAP is communicated across the Department
  • Working expertise of the French , Dutch and Belgium markets, their proprietary system interfaces and market structure
  • Technical understanding of corporate actions, particularly the DCC Product offering and working knowledge of Market Claims, Transformations and T2S within the ESES markets
37

End User Voice & Contact Center Global Shared Processing Manager Resume Examples & Samples

  • Strong understanding of Voice technology
  • Good written and verbal communication in English
  • Strong analytical skill and vendor management skill required
38

Cib-client Processing Manager Resume Examples & Samples

  • Controls: Work with management to understand the desired risk appeptite for the retention of clients. Define appropriate controls (and policies) tactically and strategically to manage the off-boarding process. Enhance and review the controls environment on a regular basis defining action plans
  • Business Partnership: Manage Lines of Businesses (LOB) Working Group members in order to execute the tactical operate function and gain a buy in to the Strategic Off-boarding Operating Model
  • Off-boarding tactical operate: Successfully execute and deliver off-boarding initiatives, providing timely and accurate management information on status, risks and issues within the offboardingprocess and escalate any control issues
  • Off-boarding strategic project management: Work with LOB to identify and resolve issues with the current tactical process in order to plan and build a Strategic Off-boarding Operate Model
  • Technology: Participate in the development of technology, enhancements required for both operational processes and business controls and management
  • Coordinate with various LOBs to manage the execution of client exits received from the CIB Clearing House and Clients Analytics
  • Record and communicate any objections raised by theproduct owners and LoBs
  • Coordinate the closure of accounts and the archiving of reference data
  • Contribute metrics and status reporting to the management team scorecard
  • Information the change management process through recommendations on streamlining and improving the Tactical Operating Model end to end approach
  • Participate in technology builds testing in order to enhance the automation of the off boarding tactical operating procedures and wider CIB Off-boarding BAU strategic operating model
  • Energetic, self motivated and effective under pressure - must enjoy the challenge of working within a fast-paced, changing and demanding working environment
  • Able to establish good relationships rapidly with other parts of a large organization
  • Knowledge /experience of CIB Products/Businesses
  • Strong verbal and written communications skills ( expertise in Excel and Powerpoint)
  • Self-starter able to prioritize key tasks effectively
  • Disciplined approach to managing processes and controls
  • Strong team work skills: must be flexible in his/her work style
  • Good communication skills with ability to escalate issues clearly
39

Cib-client Processing Manager Resume Examples & Samples

  • Act as an escalation point to contact to Identify issues and co-ordinate with the relevant functions internally (eg: credit, legal etc.) for prompt resolution on disputed points within set time-frame parameters
  • Become a Subject Matter Expert (SME) and support strategic documentation programs and tactical project initiatives
  • Ensure that team members follow the procedure and all the procedures are drafted in lines with the controls policies
  • As a BAU first line of leadership, Ability to understand the content and the systems is a must in order to manage BAU Operations
  • Stake holder management is a must as we work with colleagues and senior management across the globe
  • Ability to generate reports and scorecards, present them in operations calls, provide capacity and contingency planning
  • The candidate needs to be flexible in terms of work hours and shifts because of the nature of the job. Working in a shift that has an overlap with US office hours is a requirement
  • Minimum of 7 years’ experience in derivatives and other trade related documentation, gained within Investment Banking / Law Firm environment
  • Proficient understanding of end-to-end legal documentation structure associated with legal contracts such as ISDA and CSA
  • Project Management and Process improvement experience
  • Willingness and flexibility to work during US hours
  • People Management experience (Min 2 years)
  • Graduation is a must, Law and Commerce graduation preferred
40

Processing Manager Resume Examples & Samples

  • 5+ years experience in mortgage lending experience, with at least 3+ years in mortgage processing
  • 2+ years of mortgage management experience
  • Must possess the ability to work efficiently and accurately in a fast paced environment
  • Effective oral & written communication skills
  • Must be detail-oriented and demonstrate careful decision-making skills
  • Current knowledge of loan processing & automated underwriting systems
  • Current knowledge of FNMA, FHLMC, FHA, VA guidelines
  • Must be an effective time manager
41

IOO Trade Processing Manager Resume Examples & Samples

  • Providing oversight on our Teams inoffshore locations - Regular meetings, monitor KPI’s, SLA updates & processreviews
  • Providing support and guidance to TeamLeaders and Team – including appraisals, cross training reviews and anydisciplinary issues
  • Representing of IOO Trade Processing toprospective, new and existing clients
  • Being the escalation point for client andinternal queries,
  • Working closely with Client Service &Third Party support Teams, attending Client/Broker service reviews whereappropriate
  • Actively manage the migration of tasks to offshore locations where appropriate
  • Owning the IOO Trade processes
  • Knowledge of Bonds, Equities, EmergingMarket transaction practices
  • Oversight of Off-shored operations
  • People leadership and management experience
  • Analytical thinking
  • Operational leadership
  • Influence and persuasion
42

Securities Processing Manager Resume Examples & Samples

  • Manage the existing operational process and manage a team to: perform all checks in a way as requested by regulators and oversights in a professional and timely manner
  • Maintain a high quality of delivery
  • Ensure effective performance and people management of the team
  • Lead and coordinate the effort to train new members of the team and provide an environment to enable their ongoing development
  • Develop knowledge base and skills through specific internal courses
  • Promote an energized, high performing, quality focused and meritocratic environment within the team
  • Serve as a valued leader to team members by sharing knowledge, information and best practices
  • Lead by example and mentor members of the team
  • Providing operations expertise and ideas to work groups, teams, and committees focused on enhancing current processes, automating them and creating efficiencies
  • Work closely with oversight management and Client Service Officers
  • Business knowledge in the investment funds area
  • Experience in team management in a financial sector
  • Ability to identify and solve problems at the level of the whole SSO
  • Ability to work in a complex work environment - dealing with ambiguity, complex org structure, reporting lines, shifting priorities & multitasking
  • Dealing with ambiguity, complex organizational structure, reporting lines, shifting priorities, multitasking
  • Influences skills - ability to see the big picture and end game state
  • Advanced English - written and verbal communication skills
43

Cb-transaction Processing Manager Resume Examples & Samples

  • Graduates/Post Graduates in Commerce with 0-18 months of Investment Banking experience preferred
  • Strong verbal & written communication
  • Candidates with prior experience in Agency function, loan function & Loan IQ will be given preference
  • Good Analytical skills and eye for details
  • Strong problem solving skill and Decision making skill
  • Strong interpersonal skills and customer service skill
  • PeopleSoft literate with knowledge of MS Excel, Word, PowerPoint, Outlook & Lotus Notes
  • Ability to work under pressure and high volumes
  • Analytical bent of mind
44

Cib-client Processing Manager Resume Examples & Samples

  • Reports to DMO Remediations Program Manager
  • Consults with Product Managers, legal, risk and compliance units to define project problems, task plans and processes. Assists DMO Remediations Program Manager with communication and understanding of options and risks
  • Creates project plans and resource plans to execute Legal and Compliance Remediation documentation remediation projects
  • Drives creation of Processes and Procedures for Documentation Research, Legal Document Review. Document Scanning & Indexing and Missing Documentation process including project tracking procedures, Quality Assurance processes and reporting
  • Co-ordinates efforts of Documentation Management Research Analysts to execute projects
  • Serves as liaison between the Documentation Management and Line of Business Project Leads, Service, Product Management, Legal, Compliance and Risk resources
  • Facilitates issue resolution in resolving issues during the project
  • Ensures document remediation execution strategy preserves or betters the client experience
  • Will have administrative responsibilities
  • Will have project management and reporting responsibilities
  • Will provide mentoring to DMO Research Analysts(RA)
  • Is responsible for the managing deliverables and tasks of the team for projects
  • Is responsible for project / resource estimating RA activities, gathering input from RA resources
  • Manages the communication and tracking of risks to delivering projects on time
  • Excellent communication skills - both oral and written
  • Leadership and coaching skills
  • Interpersonal and team skills
  • Experience with MS Excel including the use of Pivot Tables and V-Lookups
  • Project management capabilities, including use of MS Project
  • Ability to recognize problems and suggest solutions
  • Ability to collect and organize information and research
  • Ability to work in groups and cross-functional teams
  • Ability to grasp business concepts quickly and to present complex information in a clear and concise fashion
  • Ability to work with a sense of urgency and attention to detail
  • A high degree of professionalism
  • Legal and Financial Services Industry background or Treasury Services background a strong plus
  • Associate or Bachelor's degree or equivalent
45

CIB Bacc-transaction Processing Manager Resume Examples & Samples

  • Responsible for the execution of day-to-day Nostro activities (GL vs. Statement) and System Reconciliations for LatAm region (Argentina, Brazil, Colombia, Chile and Argentina)
  • Perform non-BAU activities related to Latam Reconciliations (i.e. external and internal audits, RCSA, SOX tests, etc)
  • Report MIS on reconciliations – daily/weekly and monthly scorecards
  • Liaise with other areas like LEC, Financial Control, Settlements, other Ops teams etc. regarding Reconciliation break clearance process, as well as Ops/Finance senior Management for escalations
  • Projects: Participate in system implementations, new products (Build specifications, UAT)
  • Degree in Accounting, Business Administration, Finance or related
  • Able to meet deadlines and prioritize
  • Critical thinker with analytical and problem-solving skills
  • Good knowledge of Excel, PowerPoint is a plus
  • Fluent in English and Spanish – both written and oral (Portuguese is a plus)
46

Cib-client Processing Manager Resume Examples & Samples

  • The team name is Markets Program Delivery which is a part of Document Management Operations (DMO) and the job title is Associate
  • The profile involves working on Regulatory and Remediation Projects. Regulatory Projects are protocols mandatory by law as per the different jurisdictions the Bank and its clients come under. Since these protocols are legal and mandatory, it is the Program Delivery Team’s job to ensure that once our clients have adhered to the Protocol, all relevant documents proving the same are captured in our systems, thus ensuring the clients can continue to trade without any issues. Remediation projects are related to remediating clients’ documents in our systems. These may stem from a cleanse project, issues/errors identified with certain documents and even remediating a backlog of new documents
  • This role is to support strategic & tactical change, regulatory and location specific initiatives relating to CIB Document Management Operations
  • The role involves working with stakeholders (not limited/restricted to) from front office business management, technology, operations and oversight & controls
  • End to end project planning
  • Ability to understand the content and the systems is a must in order to effectively manage a project
  • Ability to generate reports and scorecards, present them in project calls, provide capacity and contingency planning
  • Co-coordinating project activities across different groups, technology teams and cross-functional groups
  • Communicate in open forums and meetings; steer the project towards success by bridging discussions amongst multiple parties and resolving complex issues
  • Support the DMO Program Delivery group in obtaining, analyzing and reporting on data sets from various systems as part of a broader scoping & planning function for new business initiatives
  • Profile and cross check various data sets in order to ensure their completeness and accuracy
  • Minimum of 8-9 years’ experience in derivatives and other trade related documentation, gained within Investment Banking / Law Firm environment
  • Highly proficient Analytical skills
  • Independent, driven and creative
  • Strong leadership skills that would provide direction and steer the team/stakeholders to the required business goals
  • Strategic thinker and problem solver; possesses high attention to details
  • Strong influencing skills with all levels of stakeholders
47

HW IMG Processing Manager for Freed Group Resume Examples & Samples

  • 5+ years of experience in creating or managing HW teams
  • Vast experience in developing hardware and firmware based image processing algorithms
  • Experience in implementing image processing algorithms for parallel computing
  • Experience in implementing image processing pipelines
  • VHDL knowledge
  • C / C++ knowledge
  • Proven teamwork and resource management capability
  • Experience in ASIC planning and development
  • Understanding optics, photography and computer vision
  • Knowledge in GPU usage: OpenGL, Cuda
  • Knowledge in OpenCL
  • Image processing knowledge in 3D reconstruction, registration, segmentation and matting
  • Knowledge in tracking algorithms / object recognition
48

Processing Manager Resume Examples & Samples

  • The Processing Support Manager’s primary job duties are to create tools for educating all processing branches and to train on best practices
  • Effectively providing professional internal and external communication whether written or verbal
  • The Processing Support Manager is a liaison in which company procedures and policies are filtered out to all Envoy branches
  • Continues to stay abreast of underwriting and compliance guidelines
  • Builds rapport with Envoy’s processing staff
  • A team player who actively seeks training opportunities, solutions to various underwriting issues and shares best practices with all team members
  • Is proactive in researching to determine a branch’s weak points of operation and preparing training and education to increase operations to meet or exceed Envoy’s standards
  • Is proactive in updating all involved after new policies and procedures are created
  • Provides consistent follow-up with processors and branch managers when training and education has been performed
  • Provides status updates to upper management including RVPs and RSMs
  • Assists in enhancing company reporting tools
  • Utilizes company reporting tools for progress tracking
  • Ability to manage many overlapping projects
  • Believes in Envoy’s core values: “Put People First”, “Commit to Excellence”, “Create Innovative Change”, “Work with Passion” and “Always do the right thing”
  • Believes in the company vision which is also our department vision: “A Champion Mortgage Team Leading the New Era of Lending”
  • Unlicensed associates who have borrower contact cannot quote rates, offer or negotiate the terms of a mortgage loan, take a mortgage application, or engage in any other activities that require a mortgage loan originator license
  • Five years related experience as a processor manager, operations manager or equivalent as well as five years related experience as a processor, underwriter or equivalent
  • Thorough working knowledge of real estate documentation, underwriting policies, compliance, and procedures
  • High level of proficiency with mortgage loan processing and underwriting systems
  • Strong organizational, problem-solving, multi-tasking and analytical skills
  • Creative presentation building
  • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
  • Proficient on Desktop Underwriting and Loan Prospector
  • Proficient in Microsoft Office Suite (Specifically Word, Excel & PowerPoint)
  • Demonstrated ability to pre-underwrite a loan file
  • Ability to effectively communicate with people at all skill levels and from various backgrounds
  • Must be able to speak, read, write, and understand the primary language(s) used in the workplace
49

Bacc-transaction Processing Manager Resume Examples & Samples

  • Provide operational support throughout the transaction life cycle
  • Support Financial Transactions related with Brazil Trading Desk & Sale Desk
  • Support internal and external audits
  • Proactively work in improving processes to gain efficiency and productivity
  • Help design and communicate necessary system changes to projects and technology teams
  • Liaise with other JPMorgan offices (US and Latam)
  • Client services support for Brazilian clients trading in Brazil and offshore markets
  • Self-starter, Able to work independently as part of an integrated team
  • Portuguese desired
  • Excellent communication skills and the ability to communicate with demanding customers and trading desk
  • MS Office (Advanced Excel)
50

Electronic Files Processing Manager Resume Examples & Samples

  • Provide technical advice to attorneys on legal automation requirements and systems capabilities to facilitate case development and litigation decisions, including discovery and hearing preparation
  • With attorneys and support staff, organizes voluminous case information for efficient retrieval through automated means, such as scanning, uploading, indexing and controlling of documents in a database. Assures records are organized for efficient automated storage and retrieval by preparing appropriate indices, defining data file search criteria and indexing/coding fields
  • Assists attorneys with developing appropriate search criteria and conducting searches in various electronic records software programs, such as Relativity, Eclipse, and Casemap. Litigation
  • Provide litigative support, including making recommendations for various e-discovery options and strategies, and providing assistance with production of electronic records in response to document requests during discovery, and organizing electronic records and exhibits for deposition or administrative hearing
  • Works under the direction of the Electronic Files Processing Manager. Responsible for supporting the ediscovery needs of attorneys and support staff and implementing the Department’s best practices related to ediscovery and data workflow. Provides hands-on file manipulation, loading, and conversion services. Creates and modifies files for upload, typically into COTS products, and performs individual file conversion in support of electronic file processing. Develops, evaluates and modifies methodologies and procedures for manipulating files for use with COTS products and litigation support applications. Performs quality assurance of all EFP services. Responsible for ensuring that incoming productions are made pursuant to the applicable ESI specifications and when deficiencies are found, provides EFP Manager with detailed notice of deficiencies. Recommends process improvement to ensure high quality, timely and cost-effective methods are utilized
51

Processing Manager Resume Examples & Samples

  • Loading invoices and matching to POs in the Paprika system
  • Allocating payments to suppliers
  • Setting up payment runs
  • Overseeing credit cards and expenses
  • Being responsible for petty cash
  • Understanding the job management process of cash in/cash out mentality
  • Assist the wider finance team with other month end procedures as required
  • Being the main contact for all AP queries
  • Liaising with account managers over the billing requirements
  • Manage all monthly billing and prepare variance analysis as required
  • Manage debt collection and cash forecasts
  • Assist the finance team with monthly balance sheet analyses such as accrued and deferred income and WIP
  • Prepare all debt reports and monthly narrative for Group reporting needs
  • Manage credit insurance needs as appropriate
  • Prepare weekly cash flow forecasts to assist cash management
  • Excellent financial analysis skills and experience
  • Preferably with exposure to the media/advertising industry
  • Proven experience working in a processing role
  • Ability to work to challenging deadlines in a demanding fast paced environment and be part of a team
  • Enthusiastic, resilient, driven and committed, with the ability to work effectively in a constantly changing and pressured environment
  • Be able to do the job stand alone i.e. working autonomously
  • Deal with big personalities across all departments
  • Understand cashflow requirements
  • Identify key business requirements such as working capital
  • Being able to “think outside the box” – not just understand how but why
  • Managing expectations of our supplier base as well as clients
  • Good communication to both internal and external individuals is key
  • The four key skills are: Collaboration, Organise, Prioritise and be proactive
52

Cb-transaction Processing Manager Resume Examples & Samples

  • People and resource management (e.g. people development, attrition, pipeline/skills monitoring, training programs) for the team
  • Improving and maintaining a controlled environment (e.g. necessary control activities along with process flow implemented, appropriate control tools in place, team members fully understand risks and related controls)
  • Act as a point of contact for escalations and high priority requests from internal clients
  • Monitor and actively prioritize workloads. Send early warning reports if workloads impact turnaround time or quality parameters
  • Identify/ manage risk and control breakdowns
  • Conduct regular team meetings (onshore and offshore staff), 1:1s, and coaching sessions
  • Improve the departmental competency rating via use of staff training and the skills matrix
  • Excellent people and resource management skills (e.g. people development, pipeline/skills monitoring, training programs)
  • Ability to maintain and improve a strong controlled environment (e.g. necessary controls activities along process flow implemented, appropriate control tools in place, team members fully understand risks and related controls)
  • Ability to manage relationship with internal clients. Past experience in this area with emphasis on service level deliveries, expectations setting, new products etc. is a must
  • Act as a point of reference for team members and internal clients
  • Ability to interpret and analyze system generated reports and other data, co-relate and analyze impact to overall processes and process deliveries and feed results into the decision making process
  • Sound understanding of AML and BSA regulatory requirements and knowledge of wholesale banking products preferred
  • Proficient use of PC software for document and worksheet preparation/presentation
  • Strong control and quality management skills; accuracy and attention to detail is vital
  • Previous experience of change management (e.g. new system implementation , business restructuring) within the organization
  • Excellent coaching skills
  • Well developed negotiation, persuasion and influencing skills
53

Consumer Unsecured Lending Processing Manager Resume Examples & Samples

  • Effectively manage pipeline, adhering to department policies, procedures and regulatory guidelines. Ensure work load is evenly distributed between staff
  • Utilize daily reports to monitor areas that impact the timely completion of Unsecured Loan applications
  • Review discrepancies in work performed by other departments that impact loan application turn-time and estimated disbursement dates
  • Deliver a best-in-class customer experience through the entire customer lifecycle
  • Foster relationships with cross functional support groups and maintain quality Risk processes to ensure the Operations Team is in good standing
  • Recommend actions to resolve or correct discrepancies
  • Provide resolution for escalated issues
  • Effectively Manage Personal Loan Indexing, Loan Processing and Loan Disbursements
  • Minimum of 7-10 years Consumer Lending Loan Operations and Delivery managerial experience
  • Self-directed with excellent time management skills
  • Demonstrated ability to analyze and evaluate complex income documentation
  • Advanced proficiency in Word and Excel
54

Electronic Files Processing Manager Resume Examples & Samples

  • Must be a US Citizen and able to obtain a Security Clearance
  • Requires knowledge of processes, procedures, and practices associated with accessing hard copy and electronic files, electronic networks and media storage, data entry and searching
  • Requires knowledge of litigation discovery process, and the EDRM workflow
  • Knowledge of Government’s IT environment, including office automation networks, PC and server based applications preferred
  • Working knowledge of personal computers, including Windows 7, document review software, and encryption methods
  • Experience with LAW, IPRO, Concordance, Summation, ICONECT, Relativity, MS Office Suite, and West LiveNote valued
  • At least three years’ experience performing ediscovery roles including but not limited to electronic files processing (EFP), image and data file conversion, data culling using review tools, quality assurance, database loads and retrieval, and forensic analysis. Undergraduate degree preferred-preferably in computer science or related field
55

Cb-transaction Processing Manager Resume Examples & Samples

  • Process transactions on the loan system, Monitor the loan maturity report and loan queue
  • Timely follow ups with the agent / customer for any notifications
  • Ensure all the findings with in the SLA are been completed the same day
  • Keeping track of the open items and taking appropriate action within the deadlines provided
  • Ensure that the standard operating procedures are adhered to and are always updated
  • Taking active participation in process improvement and automation
  • Update the MIS/KPI on a daily, weekly or monthly basis
  • Ensure adherence to the quality control standards that have been set for the process
  • Escalates issues as required to the management
  • Should be detail oriented, quality conscious & multi-tasking
  • Strong accounting skills
56

IPB Wires Processing Manager Resume Examples & Samples

  • The principal purpose of the position is to support the Transaction Service Manager, the Wires Processing Team Manager and the Wires Processing Team in leading, executing, and processing of daily client wires submissions with quality standards, meeting service level agreements and management of the wires queue while meeting IPB Tampa Operational Wires Process procedures which are in alignment to the Citi Manual Payment Processing Policy. In addition the Wires Processing Team Manager will provide leadership as needed for planning, training, organizing, operation wires queue management, capacity planning and managing risk
  • The Wires Processing Manager is responsible for ensuring specific procedures are developed and implemented within the unit to ensure routine and effective compliance with the intent of Citi Manual Payment Processing Policy which governs Manually Initiated Funds Transfers. All processes and procedures must meet the minimum standards expressed by the Citi Manual Payment Processing Policy which governs Manually Initiated Funds Transfers
  • The Wires Processing Manager must assess any unique circumstances, client relationships, and processes within their units and decide whether any additional controls are warranted. Cost and risk associated with the transaction must be included in evaluating all solutions
  • The Wires Processing Manager’s main area of responsibility is ensuring the daily queue is managed by meeting client service level agreements as mentioned above. However, the Wires Processing Manager will be required to understand the Financial Processing Manager procedures and work queues to assist and be a back-up manager as needed. Each manager is responsible for one or more area, and is expected to supervise or contribute to all areas. The Wires Processing Manager’s will ensure the BAU work is processed in a timely, efficient, and controlled environment according to the IPB Tampa Operations Business’ regulations and to the external and internal SLA’s. The Wires Processing Manager’s is also responsible for presenting quality metrics of completion of work to senior management
  • The Wires Processing Manager’s role is to be well versed in IPB Tampa Operational Wires Process procedures which are alignment to the Citi Manual Payment Processing Policy, and is responsible for ensuring the unit’s procedures are compliant and updated timely if needed. He/she is also responsible for reviewing the workflow to analyze efficiencies and eliminate blockage within the process flow. The Wires Processing Manager’s must have knowledge of the various systems utilized within operations and know how these systems are interconnected. The Wires Processing Manager’s will also need to work closely with MCA, Compliance and Internal Audit on all reviews regarding wires processing for IPB Tampa Operations procedures
  • The Wires Processing Manager’s is also responsible to reconcile daily work and review discrepancies. The Wires Processing Manager’s role is to coach/counsel the staff on appropriate actions, although this position doesn’t have direct reports there is a processing team which will have an indirect relationship to the Wires Processing Manager and oversight and coaching must be provided as needed
  • As an officer, the Wires Processing Manager’s role is to initiate, lead, and contribute to projects outside of daily transactions processing. These projects are designed to improve the business’ value by cost reduction, process improvement, risk mitigation, and improvement of client experience. Projects will involve multiple departments, divisions, or countries. The Wires Processing Manager’s must understand the scope as well as the dynamic of these projects, as well as visualize the end result. These projects are assigned at the manager’s discretion, and the tracking and review of each project is measured individually. The Wires Processing Manager’s has the responsibility to present project results to senior management
  • Wires Processing Manager’s must solve problems by considering courses of action only constrained by organizational practices and policies or managerial direction. He or she may consider whether new procedures may have to be developed to achieve required end results.      
  • Banking or wires processing experience preferred
  • Strong Leadership and Analytical skills
  • Flexibility/Ability to Manage Change/ Attention to Detail
  • Ability to manage reports in Data Warehouse
  • Good Communication and Presentation Skills
  • Team-oriented/ Team player/ Positive attitude
  • Bilingual English Spanish preferred
57

Processing Manager Resume Examples & Samples

  • Manage a staff of processors
  • Establish and maintain training materials
  • Maintain liaison with all departments to keep abreast of policy and procedure changes
  • Assign work and ensure performance expectations are met
  • Represent the department on task forces and cross-functional teams
  • Oversee selection and training of staff
  • Supervise subordinates and perform formal reviews
  • Assist, guide, and train subordinate personnel in their assigned functions
  • Minimum 8+ years of overall work experience
  • Minimum of 3 years experience leading and directing Operations groups
  • Bachelor degree or equivalent is required
  • Experience in Insurance backend operations is preferred, but not required
  • Must have experience with Microsoft Office products
  • Excellent verbal and written communication skills (English)
  • Self-motivated and goal oriented
  • Ability to multi-task and deal with a variety of unrelated issues at the same time
  • Able to communicate and work with senior management and staff
  • Able to train and develop new Insurance Processors
  • Works well with both staff and management
  • Patience and tolerance
  • Able to motivate staff and maintain a positive attitude
  • Flexible to work in rotational shifts, including working in nights
58

Senior Digital Signals Processing Manager Resume Examples & Samples

  • Work with the Chief Engineer of Mission SIGINT, and with the Technical Director and staff to facilitate establishment of a five-year E&IS technology insertion plan for innovation and growth of the business. Facilitate best possible alignment of DSP execution decisions to the E&IS strategic plan, maintaining appropriate communications with the Chief Engineer of Mission SIGINT, with the E&IS Technical Director’s staff, and with program management to accomplish this goal
  • Establish and continuously improve DSP software and firmware development processes across Mission SIGINT, ensuring first-time quality and effective root-cause/corrective actions
  • Establish and maintain/improve DSP software and firmware build processes across Mission SIGINT, with processes and tools common where appropriate, and differentiated methods where required
  • Establish and maintain/improve DSP software and firmware release processes and configuration management processes across Mission SIGINT, common processes where appropriate, and differentiated where required
  • Oversee DSP labs and acquisition of capital equipment
59

PP Processing Manager Resume Examples & Samples

  • Strong experience in P2P and thorough working knowledge of the end to end P2P process
  • Ability to write a Business Requirements Document / Business Justification for system/process changes or enhancements
  • Be able to demonstrate a structured/organized approach, whilst maintaining flexibility as needed
  • Ability to prioritize workload depending on criticality
  • Ability to write and present a PowerPoint presentation to the team and the business at all levels
  • The ability to embrace change and role model positive behavior during times of change
  • Strong process skills
  • Good understanding of Sarbanes Oxley
  • Takes accountability and responsibility for team performance and goals, actively seeking ways to improve productivity and performance
  • Ability to deliver great Customer Service to internal and external stakeholders
  • Proven team management experience, including managing performance
  • Experience of working within a European SSC and serving remote, multi-cultural customers
  • Involvement in process re-engineering projects & change management
  • Good conflict resolution skills
  • A good understanding of local EMEA local country tax requirements
  • Ability to work autonomously and seek support when required
  • Use of 3rd party banking modules
  • OCR/eInvoicing exposure
  • Detailed knowledge of Oracle AP
60

CIB Client Processing Manager Resume Examples & Samples

  • Controls
  • Execute the T+1 control reconciliations associated with the process and resolve discrepancies, if any
  • Investigations
  • Execute T+1 control AFR reconciliations associated with the process and resolve discrepancies, if any
  • MIS & Data Management
  • Ensures that data is available to run the various reconciliation engines & logics are in place to reflect the true genuine breaks for investigation & subsequent escalation of key issues
61

Cib-client Processing Manager Resume Examples & Samples

  • Responsible for meeting client deliverables with a high level of timeliness and accuracy
  • Constant and regular review of processes and performance with focus on improving departmental competency / performance rating
  • Regular reviews of procedures assuring new processes are documented
  • Proven ability to build strong business relationships within the site and across the business
  • A proactive approach to problem solving, taking ownership of issues and having the determination to follow through. Escalate issues as appropriate
  • Project Management/ Implementation experience would be a plus
62

Processing Manager Resume Examples & Samples

  • Assists in the hiring of new processing personnel
  • Trains, schedules, supervises and reviews processing staff
  • Provides day to day oversight and coordination of all processing employee’s to ensure that workflow process goals are met
  • Verifies and validates customer information on the loan application including but not limited to income, assets, property value and ownership against supporting documents provided by the borrower and lender required reports/services
  • Performs all relevant functions at processing stage of loan application and ensure adherence to all regulatory/compliance requirements
  • Manages and provides day to day coordination of operation activities pertaining to loan production
  • Collaborates and communicates with sales staff and other internal/external departments to establish and meet branch performance expectations
  • Minimum three (3+) years loan administration experience
  • Minimum one (1+) years team lead or management experience
  • Minimum two (2) year college degree in general area or study
  • Demonstrated leadership ability in a high volume, fast paced/change driven environment
  • Knowledge of industry standards for loans originated under programs from Fannie Mae, Freddie Mac, VA, FHA
  • Acceptable level of proficiency with various necessary operating, AUS & loan origination systems
  • Knowledge of various Microsoft applications such as Outlook, Word & Excel
  • Excellent organizational, motivational, verbal and written communication, time management, prioritization, detail orientation and multi-tasking skills
  • Ability to operate office equipment at an acceptable level of proficiency
63

Digital Image Processing Manager Resume Examples & Samples

  • Successfully manage a portfolio of image processing / computer vision projects within our Advanced Programs division, ensuring project milestones are achieved
  • 10+ years of image processing development experience is required with at least 3 years focusing on digital imaging
  • 3+ years of team leadership and project/program management experience is required
  • Experience with image processing in military systems is desired
  • Experience with DoD and other agencies is highly preferred
  • Strong leadership, motivation and communication skills
  • Proven ability to lead across multiple sectors/divisions leveraging strong influencing and relationship management skills
  • Sound analytical ability and solid judgment (technical and programmatic)
  • Critical thinking and objective analysis of ideas (his/her own and others)
  • Successful candidates are required to have, or be eligible to obtain, security clearance (active clearance desired)
  • Advanced technical degree related to optics and/or image processing from an accredited university
64

Payments Processing Manager Resume Examples & Samples

  • To ensure the funds transfer operation is conducted in the most safe and efficient manner possible
  • Around the clock availability to respond to operational issues
  • To enforce bank and departmental policies and ensure internal and external regulations are met
  • Maintain the highest possible standards of quality, while minimizing risk to both the Bank as well as its customers
  • Manage Staff and all Payment Services, Check Processing and ACH aspects of Operations
  • Monitor and control all activities across all sections of Payment Services, Check Processing and ACH spanning the complete operating day
  • Ensure all Bank policies and procedures are adhered to and applied
  • Oversight on compliance stopped payments/messages for potential violation
  • Continually evaluate the effectiveness of the Team Leaders and agents as well as the procedures within the department
  • Make recommendations for procedural changes where deemed necessary
  • Ensure business within the Payment Services, Check Processing and ACH departments are conducted in the most efficient, cost-effective manner possible
  • Co-ordinate all activities and personnel between sections to insure all units have adequate coverage
  • Ensure key personnel are thoroughly cross-trained
  • Ensure all BCP procedures are current, communicated and understood by all staff and they are well trained on all contingency scenarios
  • Continually review operations to identify potentially risky situations, and follow with procedures to eliminate the risk
  • Keep abreast of changes, both regulatory and operational, which will have an impact upon the department, and the Bank
  • Ensure prompt response to all Audit points and close and timely follow-up on all action points
  • Monitor and control staff assigned to the area
  • Perform semi-annual reviews of all staff
  • Escalate all operations that may potentially lead to a loss or client incident to management
  • Handle all other administrative duties within the department
  • The candidate will need strong supervisory capabilities (or similar role) including good written and oral communications skills
  • 5/10 years experience in the field of banking operations and/or degree from accredited college/university
  • Strong understanding of Funds Transfer operations and the regulations, which govern it, (this will include both CHIPS, Fedwire, LVTS and ACH.)
  • Industry Knowledge: Product knowledge of Wire Transfer and Check processing business. This should be complemented with an understanding of Accounting and Regulatory back group
  • A strong understanding of SWIFT is also required
  • Proficient in Word, EXCEL and PowerPoint
  • Ability to work in a high volume time sensitive environment
  • Attention to detail and commitment to quality
  • Self-motivated, initiative , autonomy and leadership skills
  • Positive attitude, professional and ability to work in a team, communicate with others and share responsibility to work towards common goals
  • Extended hours/holidays may be required at times to meet operational needs
65

Leaf Processing Manager Resume Examples & Samples

  • Planning and controlling leaf processing to meet company’s requirements for a valid result
  • Evaluate and ensure specification and multiple process deliver the valid and consistent result
  • Plan and direct the operation of processing facilities and equipment
  • Analyze technology, resource needs, and market demand to plan and asses the improvement processing projects
  • Ensure BAT Leaf operational in Processing Area as company's requirement
  • Ensure Processing compliance in all aspect as BAT standard requirement
  • Able to communicate in Bahasa Indonesia and active English (written & spoken)
  • Able to operate computer (MS Office) ; mastery of excel and power point
  • Teamwork, Empowering others, Supervisory & Managerial Skills
  • Influencing and good interpersonal skills
  • Minimum 5 years experiences
66

R&D Processing Manager Resume Examples & Samples

  • Leaf tea/instant tea process design
  • Lead the R&D design, creation and delivery of innovative processes for launch (bench to factory scale)
  • Deliver Technology toolboxes to RDCs/Supply chain and Transfer dockets/SOPs for factory operation
  • Deliver digital design/in-silico tools and drive cost savings and complexity reduction
  • Champion continuous improvement of existing tea process development, and definition of core designs (with Supply chain)
  • Drive value improvement Blue funnel VIP projects
  • Keeping up to date with food & drinks trends, manufacturing trends and digital tools
  • A degree / diploma or equivalent in a technical discipline such as Engineering, Food Science,. Experience in Beverages and/or Foods Processing desirable
  • Proven Experience of project leadership/management and cross-functional delivery (minimum as a team member) in an international environment
  • Experience of process development and implementation, including Capex development
  • Appreciation of consumer habits and needs and translation to process design
  • Proven line management skills and talent development
67

Processing Manager Resume Examples & Samples

  • Applies knowledge of processes, equipment and system capability to set challenging individual and facility standards
  • Develops Annual Operating Plan for Processing
  • Coaches supervisors to achieve performance standards with regards to safety, line utilization and quality
  • Responsible for the Site Receiving Team and Raw Materials ordering and Financials to include the Carton Receiving and Sorting Team
  • Manages direct and indirect controllable costs to meet overall cost index target
  • Tracks key performance indicators/costs, anticipating and correcting trends which would compromise achievement of financial targets
  • Oversees and assures facility equipment reliability to minimize downtime
  • Builds people capability through effective employee relations, hiring, training, and communication for both management and front-line hourly personnel
  • Profit and Loss (P&L) responsibility for production, maintenance, and quality control
  • Experience in consumer packaged products or similar industry
  • Demonstrated ability to function successfully in a fast paced, changing work environment
68

CIB Ops-k Transaction Processing Manager Resume Examples & Samples

  • Monitoring work queues and cash activity, providing required client engagement for resolution
  • Handling approval of complex processing and servicing of transactions
  • May have direct customer contact
  • Serving as a Subject Matter Expert for operations team processes and procedures
  • Ensuring all incoming inquiries and subsequent resolution is executed according to established service levels
  • Processing, reconciling, and/or approving all cash movement daily, ensuring all exception management is reported and resolved
  • Reconciling, researching, and resolving any cash discrepancies, overdrafts, and long balances
  • Ensuring all client, risk, and performance related metrics are provided according to established service levels
  • Ensuring all regulatory and compliance requirements are followed, including maintaining relevant and current procedures, risk items are escalated appropriately, and documents are filed and archived according to corporate policy
  • 401(k) Operations Transaction Processing Manager Associate, 601
69

Sterile Processing Manager Resume Examples & Samples

  • Perform job tasks in accordance with documented Synergy Health Standard Operating Procedures
  • Ensure compliance with the quality assurance programs established by the company to meet all applicable regulatory guidelines including those of the company, of the hospital, of the FDA and any other applicable agencies
  • Direct and coordinate production and other related activities for the department to obtain optimum efficiency and economy of operations while maintaining a quality focus
  • Function as the primary contact between the Synergy Health managed SPD and the OR for daily activities and strategic initiatives. Maintains responsibility for communications and interactions between the SPD Department and the OR and Materials (and/or other areas serviced) for communication and resolution of problems, issues, complaints, shortages, etc… Takes requests from the OR and Materials and provide solutions as required
  • Develop and maintain a good working rapport with OR Personnel. Be able to actively interact with OR staff and be able to understand and articulate problems and issues. Must have a good working knowledge of Instruments, the operation/workings of the OR and be able to readily understand their issues and requests. Be able to speak the language of the OR
  • Responsible for coordination and integration of production requirements to meet the OR schedules (both scheduled and non-scheduled). Prepare and evaluate future scheduling projections, anticipating future workload requirements to forecast appropriate staffing levels. Coordinate and direct other financial areas including supplies, distribution and maintenance to ensure updates and changes are made as required in meeting quality, supply and delivery expectations
  • Interface with the Synergy Health Facility (when appropriate) for the coordination of shipments and supplies
  • Responsible for Customer Satisfaction and resolution of supply/distribution, service and quality issues in accordance with Standard Operating Procedures
  • Monitor inventory levels to identify and take corrective action on matters relating to potential inventory shortages created as a result of additional case volume, scrap, or any customer related issue that may exist
  • Make recommendations or decisions concerning department, production or department processes that will result in process improvements or operational enhancements while maintaining established quality standards. Make recommendations or decisions that would improve employee relations within the department
  • Ensure department preventive maintenance, custodial and general area upkeep are current
  • Responsible for hiring, discipline, and termination of workforce. Direct department management team in the areas of hiring, disciplining and termination in accordance with approved Synergy Health/Hospital guidelines. Conduct employee performance reviews and recommend wage adjustments
  • Train and coach members of management team to develop personnel. Create and maintain an environment that both allows and encourages employee participation
  • Ensure compliance with all government or Synergy Health mandated programs including, but not limited to, directives identified in the Quality Systems Manual (QSM), Standard Operating Procedures (SOP), employee training manual, HR Policy and Procedure manual, and OSHA
  • Present a positive, motivated, pleasant, can do attitude at all times. Pro-Actively interact with the OR Staff/Managers to ensure Synergy Health has a firm read on the pulse of the OR
  • Other duties as required and/or assigned
  • Excellent written and verbal communication skills, ability to communicate effectively in both oral and written forms
  • Strong computer skills required, specifically a working knowledge of MS Word and MS Excel. Experience with an instrument tracking system preferred. Experience with Synergy Health’s current operating software preferred
  • Have a demonstrated ability to deal with multiple issues simultaneously (multitask) and move them all towards resolution
  • Good depth of understanding related to production processes and control
  • Self-starter with the ability to work independently. Ability to set priorities, be flexible, multi-task and meet deadlines. Good time management skills
  • Ability to understand and interpret written requirements to assure adherence to documented procedures. Ability to interpret and implement device GMP’s/QSR
  • Experience in problem solving and root cause analysis
  • Exhibit leadership skills with a strong work ethic. Detailed oriented with proven organizational skills
  • Strong interpersonal skills capable of communicating and coordinating with multiple departments and team player, ability to work effectively with all levels of the organization
70

Processing Manager Resume Examples & Samples

  • Manage the day to day operations of the mortgage loan processing function
  • Work directly with the Operations Manager to direct and implement operation strategies and objectives to ensure the timely delivery of high quality loan decisions in accordance with credit policy and service level agreements
  • Ensures proper processing standards are implemented in order to safeguard company assets and ensure conformity for investor standards. Stay abreast of trends in the mortgage banking and financial industries in order to effectively anticipate the markets and opportunities, enabling orderly reaction to industry/company expansion
  • Create a productive department through written and verbal communications. Review and approve communications relating to products, procedures, and other information. Interpret, clarify, and ensure changes to process, policies and procedures are communicated and oversee execution
  • Participate in the implementation of advanced technology to improve processing while promoting on-time delivery to internal and external customers
  • Implement and maintain department operating procedures and ensure adherence
  • Maintain regular reporting designed to monitor the portfolio status including pipeline reporting and secondary market disposition. Analyze developing trends
  • Maintain compliance with state and federal lending regulations, implementing corrective action to address deficiencies as warranted
  • Review operational procedures and recommend changes to improve efficiency and effectiveness of mortgage servicing operations
  • Train and develop staff members to ensure achievement of all processing standards. Perform ongoing performance assessments with appropriate follow-up, on all direct reports
  • Bachelor’s degree in Business, with concentration in Finance, Accounting, or Marketing preferred
  • 7+ years experience in retail mortgage lending, including extensive processing experience
  • 2+ years experience managing a team of processors
  • Working knowledge of retail lending, including identification of exposure and risk factors
  • Current knowledge of RESPA and MDIA regulations
  • Strong knowledge in "A" Paper, FNMA/FHLM; FHA/VA programs
  • Proficiency with MS Excel, MS Word, Desktop Underwriter, Loan Prospector, and Calyx Point
  • 4 years AUS experience
  • Working knowledge of "DataTrac" is a plus
  • Demonstrate high volume productivity
  • Must be detail oriented, organized and work efficiently under pressure
  • Demonstrate an OUTSTANDING level of customer service skills
71

Senior Processing Manager Resume Examples & Samples

  • Lead process development to support innovation, renovation, value, quality, safety and USLP improvement for the European regional programme and some global projects
  • Proactively contribute to the definition of medium and long-term process innovation roadmaps
  • Lead robust intellectual property protection including patents, designs, trademarks, agreements
  • Lead the design, installation and commissioning of innovative ice cream process in the pilot plant and delivery to factories in Europe and globally
  • Champion continuous improvements in functional process specifications, operating procedures, best practices and GMP
  • Oversee technical scoping to include experimental design and utilization of Unilever’s product management systems, including delivery of functional process designs, process flow diagrams & specifications
  • Lead safety and environmental risk assessments, HACCP studies and ensure regulatory compliance of new pilot plant and factory production facilities
  • Ensure that your team supports TPLs and supply chain project leaders to ensure On Time in Full (OTIF) delivery of the project including: product & process design, laboratory and pilot plant prototypes, main plant trials, factory commissioning & troubleshooting, cost reduction, quality improvement, UL Sustainable Living Plan commitments such as waste & energy reduction, legislation compliance, claims, etc
  • Lead supplier selection, relationships, working closely supply chain and factories, to develop new product formats, processes, control systems, data acquisition systems
  • Support Discover teams to transition new technology ideas into the Design phase
  • Support the development of the processing community including direct reports, apprentices, graduate schemes by appropriate line management, succession planning, and talent development
  • Process Technology - design/operation
  • Control & digital data acquisition
  • Passion for food & ingredients
  • Team management and development
  • Technical Specification management
  • Technology Protection awareness
  • Degree level qualification (or equivalent) and / or relevant experience in a technical discipline preferably in food technology or development that is relevant to this role. (e.g. Mechanical, Chemical, Process, Food Technology)
  • Extensive experience in food or ice cream process development or equivalent apprenticeship and experience
  • Significant experience delivering innovations to the market
  • Significant experience operating, developing, implementing & troubleshooting new technology
  • Proven experience of project management and cross-functional delivery in an international FMCG environment
  • Proven experience of strategy development and implementation
  • Proven experience of team management and talent development
72

Pledge Processing Manager Resume Examples & Samples

  • Serve as the primary backup for the Donor Services Manager and provide assistance to all areas of Finance as requested
  • A minimum of one year of supervisory experience required
  • A minimum of one year of large volume transaction processing required
  • Possess strong analytical, math, process management, interpersonal and communications skills required
  • Attention to detail, high degree of accuracy, self-motivated, flexible, dependable and ability to work independently required
  • Ability to work positively in a team environment required
  • Strong computer skills, expertise in Excel and prior experience with databases required
  • Experience with ANDAR and/or SalesForce a plus
  • B.A. in Business Administration or at least 2 years experience in a related field required
73

Outside Processing Manager Resume Examples & Samples

  • Develop and lead a team capable of sustained operational success in a safe environment. Instill an environment of teamwork, empowerment, and accountability
  • Responsible for ensuring team members are equipped with necessary job competencies to become multi-dimensional operators. Under the direction of the Supply Chain Manager, these team members will achieve productivity levels that meet and exceed financial cost targets
  • Accountable for maintaining 100%-part traceability in all areas of responsibility
  • Coordinate activities with Outside Vendors, including communicating priorities and schedules, with occasional travel to needed to visit and audit Outside Vendors’ facilities
  • Works closely with Production and Shipping Counterparts to ensure the efficient flow of material through the facility and to/from Outside Vendors to meet Customer needs
  • Responsible for exhibiting Core Values at all times and reinforcing these values in other team members to promote a high performance work environment
  • A high degree of working knowledge of forging or heavy industrial manufacturing experience and mechanical comprehension of forging or other heavy industrial manufacturing equipment and related quality testing preferred
  • Responsible for complying with environmental, health, and safety policies. Develops, tracks and maintains production standards for safety, efficiencies, part quality, and housekeeping (5S)
  • Computer proficient (Word, Excel, PowerPoint), TROPOS, Enterprise E-Time and strong math and analytical skills
  • Ability to communicate with all levels of management both verbally and written
  • Prepare reports, work on special projects and perform other duties as assigned by Manager
  • Maintain proper documentation for employee records to include: Performance Plans, Training matrixes, disciplinary documentation, and incidents reports, etc
  • Studies production schedules and estimates worker hour requirements for completion of job assignment and completes required actions to acquire additional employees
  • Interprets company policies and procedures for employees and enforces consistently in a sustained manner
  • Interprets specifications, blueprints, and job orders to workers, and assigns duties
  • Recommends measures to improve production methods, equipment performance, and quality of product
  • Suggests changes in working conditions and use of equipment to increase efficiency of shop, department, or work crew
  • Initiates or suggests plans to motivate workers to achieve work goals
  • Estimates, requisitions, and inspects materials
  • Adheres to and promotes all company safety rules and requirements and attends required training and/or meetings
  • Must have an understanding and knowledge of company procedures and work instructions
  • Ability to read and interpret shop order instructions, specifications and other written and verbal instructions
  • Bachelor’s degree from an accredited University
  • Minimum of 5 years of increasing management responsibilities and experience
  • 7+ years of increasing management responsibilities and experience
  • Minimum of 3 years of experience working within a manufacturing environment
  • Military experience is a plus
  • APICS certification is desirable
74

Exception Processing Manager Resume Examples & Samples

  • Monitor and resolve all non-post items
  • Monitor and resolve stop payments and stop suspects
  • Resolve positive pay exceptions
  • Monitor NSF activity and make sure pay/return decisions are received daily and are consistent
  • Review incoming return cash letters and settle to the account of deposit
  • Balance outgoing returns to system totals making sure each item has the appropriate return reason indicated
  • Coordinate account notification and old overdraft closing letters with affected banks
  • 5+ years previous experience in deposit operations at a financial institution or financial services company
  • 2+ years previous supervisory experience preferred
  • Proficient in computer skills including Microsoft Word, Excel, and other Office programs
  • Strong knowledge of bank’s core and ancillary systems
75

Processing Manager Resume Examples & Samples

  • Bachelor’s Degree or relevant work experience
  • 4+ years of experience in a managerial/team lead role
  • 10+ years of proven mortgage operations experience
  • Thorough understanding of the front-to-back mortgage process
  • Strong understanding of compliance and risk management
  • Demonstrated retail mortgage operations experience
  • Knowledge of multiple loan products
  • Proven change management skills and experienced leadership
  • Underwriting knowledge
  • Ability to think strategically and deliver executable plans to achieve overall goals
  • Ability to work extended hours
76

Processing Manager Resume Examples & Samples

  • The Processing Support Manager's primary job duties are to create tools for educating all processing branches and to train on best practices
  • Effectively providing professional internal and external communication whether written or verbal
  • The Processing Support Manager is a liaison in which company procedures and policies are filtered out to all Envoy branches
  • Continues to stay abreast of underwriting and compliance guidelines
  • Builds rapport with Envoy's processing staff
  • A team player who actively seeks training opportunities, solutions to various underwriting issues and shares best practices with all team members
  • Is proactive in researching to determine a branch's weak points of operation and preparing training and education to increase operations to meet or exceed Envoy's standards
  • Is proactive in updating all involved after new policies and procedures are created
  • Provides consistent follow-up with processors and branch managers when training and education has been performed
  • Provides status updates to upper management including RVPs and RSMs
  • Assists in enhancing company reporting tools
  • Utilizes company reporting tools for progress tracking
  • Ability to manage many overlapping projects
  • Believes in Envoy's core values: "Put People First", "Commit to Excellence", "Create Innovative Change", "Work with Passion" and "Always do the right thing"
  • Believes in the company vision which is also our department vision: "A Champion Mortgage Team Leading the New Era of Lending"
  • Five years related experience as a processor manager, operations manager or equivalent as well as five years related experience as a processor, underwriter or equivalent
  • Thorough working knowledge of real estate documentation, underwriting policies, compliance, and procedures
  • High level of proficiency with mortgage loan processing and underwriting systems
  • Commitment to excellence and high standards
  • Strong organizational, problem-solving, multi-tasking and analytical skills
  • Creative presentation building
  • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
  • Acute attention to detail
  • Proficient on Desktop Underwriting and Loan Prospector
  • Proficient in Microsoft Office Suite (Specifically Word, Excel & PowerPoint)
  • Strong interpersonal skills
  • Good judgment with the ability to make timely and sound decisions
  • Demonstrated ability to pre-underwrite a loan file
  • Ability to effectively communicate with people at all skill levels and from various backgrounds
  • Must be able to speak, read, write, and understand the primary language(s) used in the workplace
77

GCM Processing Manager Resume Examples & Samples

  • Increase the Bank's profitability by cultivating existing and new business relationships
  • Maintain and develop customer relationships, new business, and periodic review of existing loan arrangements
  • Negotiate proper loan structures, selling the Bank's credit and non-credit products
  • Manage {International_Country_Name} country and bank exposure; monitoring/tracking exposure, coordinating credit limit requirements with other bank departments, maintaining data bases, update senior and executive management as required
  • Accept special projects in support of the team and Bank
  • Maintain knowledge of corporate banking, credit and non-credit products, and other bank functions
  • Maintain knowledge of accounting and financial principles, marketing and sales principles, credit analysis, {International_Country_Name} events, economics and other bank functions
78

Leaf Processing Manager Resume Examples & Samples

  • Graduate qualifications with a background in engineering technologies
  • Typically a minimum of 5 years manufacturing and/or product related experience with familiarity of leaf processing/grading systems and awareness of other elements of the supply chain form Bat’s viewpoint
  • Strong leadership, conflict resolution skills and experience in dealing with a mixed membership and variety of trade unions
  • Knowledge on BAT and BATB policies, labour & industrial laws
  • Understanding of own product performance & specifications in relation to customer requirements
  • Awareness and understanding of latest developments in process control/engineering tools & techniques
  • Practical competence in analysis, problem solving and continual improvement methods and techniques (including SPC, brainstorming, fishbone diagrams)
  • Understanding of information management systems to integrate decisions, processes, systems & activities to deliver goods & services to both internal & external customers
  • Knowledge on cost components, drivers, COGS & cost to serve to optimize performance & profitability
  • Intellectual ability to interpret the strategies and translate them into actionable execution plan
79

Central Sterile Processing Manager Resume Examples & Samples

  • Provide guidance and training to staff in making appropriate decisions in prioritizing tasks
  • Assist in identification of problematic staff behaviors and initiate disciplinary action as necessary
  • Communicate information to Manager and staff regarding department activities that impact
  • Workload & work flow by utilizing appropriate tools and channels – i.e., Shift Reports, Priority
  • Tray List Report, Liaison Logs, Daily O.R. Schedule, Tracking of Sterilization Activity logs, Instrument Count Sheet compliance, budget reviews
  • Assist in the implementation and maintenance of an OR case cart system
  • Participate in monthly committee meetings with Infection Control and Safety
  • Organize & evaluate the quantity & quality of work of staff against staffing requirements
  • Coordinate CS activities and communication with the Operating Room, Emergency Department, Cardiovascular Unit, Labor and Delivery, Special Procedures, and Clinic areas in order to provide services promptly & efficiently
  • Work in conjunction with CS Manager to determine daily staffing needs and scheduling assignments
  • Control the inventory, requisitioning, and issuing management of supplies for the Central Processing Department
  • Demonstrates knowledge & proficiency in processing Endoscopic Instrumentation
  • Distinguish the difference between flexible & rigid scopes
  • Clean & process according to manufacturer recommended standards
  • Demonstrates proficiency in processing Loaner equipment as per policy & procedure; coordinates activities related to this process
  • Oversee the priority activities of the department; work with Manager to facilitate activity flow
  • Demonstrates knowledge of hospital and department policies; assures compliance and uses these as a basis for decision making
  • Performs duties of Manager in his/her absence
  • Assist in the development and implementation of a department based quality improvement program
  • Develops and maintains effective communication mechanisms and working relationships with departments as well as between department members and management
  • Maintains certification in Central Sterile Processing
  • Demonstrates awareness of self-learning needs and seeks ways to meet these in order to maintain competency and respond to new clinical and management demands
  • High School Diploma or GED(required), Associates or Bachelor’s degree (preferred)
  • Minimum 1 year Central Processing Manager/Supervisor experience (preferred)
  • Nursing experience (preferred)
  • Minimum of 3 years experience as a CS Lead Technician (required)
  • Graduate of an approved Central Processing training program, central Processing technician Certification (required)
  • Proficiency in communication skills
  • Computer skills word/meditech preferred
80

Processing Manager Resume Examples & Samples

  • Provides leadership in the management and administration of processing departments to ensure efficiency and quality of operations
  • Provides consultation and direction for departments to meet their operational objectives
  • Develops and carries out strategic plans and programs to produce the desired results in the processing departments at the lowest possible cost
  • Supervises and directs the programs and activities of shift superintendents
  • Develops, coordinates and follows through on strategic operational goals and plans
  • Reviews daily reports on sales, yield, grade, daily dock, price, inventory, accounts receivable and other cost reports to ensure awareness of any deviation from the norm
  • Reviews and evaluates departmental budgets to ensure their compatibility with division goals and objectives
81

Item Processing Manager Resume Examples & Samples

  • Provide full backup for the Documentation Manager’s responsibilities; BAU facilitator, Paylink handling, escalated situations, RM support, and Hubs Support
  • Provide backup to Branch Manager; Branch opening & closing, Paylink forms handling, Double custody and safe keeping for branch assets
  • Assist as backup for TTS Operations Head when necessary
  • Responsible for managing the Foreign Exchange Checks Collection process
  • Responsible for the opening, maintenance and renewal of Lockbox Accounts with the postal office
  • Act as liaison with third parties such as Fiserv, Banco Santander, Hubs and other bank operational units
  • Work on any other assignments as required by the department head or immediate manager such as projects, migrations, processes improvement projects, special implementations, attending or leading conference calls or meetings, and others activities
  • Support TTS Product management in testing and/or rollout of application enhancements
  • Fully responsible for collecting, preparing, and submitting BEDE forms to charge client fees for all manual/nonstandard services
  • Responsible for keeping transactional metrics for different units
  • Work with other bank units such as Financial Control, Product Management, Legal, Customer Service, & operational units
  • Responsible for providing periodically statistical reports to upper management
  • Work with Relationship Managers & Segment Heads requesting special exceptions for customers
  • Manage and efficiently resolve customer complaints/issues referred by Managers, RM or Business representatives
  • Participate on new product rollouts, changes to procedures, and daily delivery of new services
  • Responsible for the revision & prompt activation of contingency plans & drills
  • Maintain expenses under control. (Overtime)
  • Recognize, reward and reinforce strong operational performance within the work environment
  • Keep a thorough understanding of the processes while gaining expertise in other bank’s products
  • Identify redundant processes that can be eliminated and /or improved
  • Ability to work late hours, weekends and/or holidays when a specific project or deadline so warrants
  • Knowledge of Item Processing Operations
  • Good interpersonal, analytical, problem solving, prioritization, organization and problem resolution skills
  • Proficient in excel and knowledge in other MS Applications such as MS Word and Outlook
  • 2-3 years of experience in The Item Processing function within a Financial/Baking institution knowledge of the chargeback process and ACH functions
  • Previous supervisory experience (1 year minimum)Knowledge of accounting operations preferably in the banking industry related to the time processing function
  • Prior experience dealing with Item processing and/or banking operations
  • Fully Bilingual in English & Spanish (Written/oral)
82

Central Sterlie Processing Manager Resume Examples & Samples

  • Leadership over staff, supervisors, educator/OR Liaison. Must have solid track record of management and building a successful team
  • Hires and manages HR issues related to all positions in department. Ability to follow proper HR policies and procedures
  • Manages productivity of the department
  • Tracks daily stats to make sure productivity is correct
  • Runs operations for GYN, Main OR, ASC, L&D, all procedural areas w/ instrument needs and floor trays
  • Manages the DME process for the facility – cleaning and stocking and replenishing code carts, isolation carts, etc. for all of the units. Works closely with department leaders and house supervisors to ensure process runs smoothly
  • Handles all equipment issues on a daily basis – works with engineering, biomed, and external vendors – must be able to build those relationships and work well with those other departments
  • Process improvement of the department – streamlining efficiencies and operational workflow to make sure we are meeting the needs of all of the areas we serve. Continuous improvement and monitoring success
  • Provides data in a timely manner to leadership about how the department is doing – maintains dashboard to track successes
  • Quality assurance - follows up with staff and supervisors on issues with instrumentation quality
  • Manages instrument budget of the department and determines needs
  • Ensures department is meeting all requirements for TJC – following all required guidelines based on the AAMI Standards
  • Works closely with surgical services management team on day to day operations and department needs
  • Manages and improves instrument tracking system – works on continuous improvement and utilization of tracking system. Super-user in the department for the system. Works closely with Vendor
  • Associate degree or two years of college in a health care related field
  • Knowledge of infection control and sterilization practices
83

Operation Processing Manager Resume Examples & Samples

  • Plan and direct daily activities, including but not limited to day-to-day operations and management of support processing
  • Build internal and external relationships to facilitate the administration of operations
  • Follow corporate/departmental standards, practices and procedures
  • Follow federal and state regulatory standards and audit requirements
  • Evaluate performance, coach and train team members; provide individual performance reviews
  • Define departmental goals and objectives
  • Drive a team towards achieving company and departmental objectives
  • Minimum of two years’ experience leading a group/team in an operational environment
  • Previous financial/banking experience preferred
  • Strong organizational, time management and prioritization skills
  • Experience with setting goals and driving for results
  • Must be willing to follow and support company policies, procedures and departmental standards
  • Highly motivated, self-starter, ability to make decisions in a fast paced environment
84

Processing Manager Resume Examples & Samples

  • Ensure efficient communication and maintain relationship between planners and all bottling sites for all blending requirements
  • Compliance with DIAGEO policies, Code of Business Conduct, procedures and both federal and provincial legislation
  • Involvement in interviewing, hiring and training of new employees
  • Ensure a Zero Harm Safety culture
  • Approve weekly payroll and vacation administration of all hourly employees
  • Adhere to budget guidelines, develop a budget and deliver in a timely fashion
  • Issue work orders to maintenance for routine and non-scheduled maintenance requirements
  • Ensure record keeping responsibilities are upheld and in a timely, accurate manner
  • Conduct daily quality requirements in appropriate manner and report results. Maintain records of all results to adhere to corporate guidelines process confirmation
  • Lead Continuous Improvement, be innovative, generate ideas to improve area of responsibility and lead changes for improving quality, performance and safety
  • Excellent communication skills verbal and written, are essential
  • Excellent in change management
  • Experience in an unionized environment
  • Lean manufacturing or Lean Six Sigma green belt is an asset
  • Keep workspace clean and organized
  • Ensure the standard of housekeeping and image are maintained
  • Comply with all Occupational Health and Safety requirements and legislation
  • Must comply with company's Good Manufacturing Practices including personal hygiene and all implemented Food Safety and Quality policies, programs and regulations
  • SUPPORT QUALITY AND FOOD SAFETY TEAM TO ENSURE MAINTENANCE OF THE
  • ISO / FSSC / HACCP SYSTEMS
  • Comply with basic systems and procedures of Diageo
  • Participate in ongoing training as suggested by Management
  • Responsible to observe and comply with the policies of the company and applicable legal requirements with respect to confidential information and the protection of privacy
85

Domestic Case Processing Manager Resume Examples & Samples

  • Oversee work with Resettlement Support Centers, USCIS and other stakeholders to process family reunification cases such as Affidavit of Relationship and Central American Minors
  • Manage DNA results entered for applicable cases
  • Work with the team to prepare for weekly allocations meetings and oversee communication with Resettlement Agencies as well as process assurances, amended assurances, case transfers and waivers
  • IOM ABNs and Departure Notices with case data and resolve discrepancies in order to confirm arrivals
  • Lead the Domestic team to generate and process post arrival reports and reconcile WRAPS refugee arrival information with RA records and provide reports to PRM and other stakeholders
  • The Refugee Operations Manager ensures staff is cross-trained to avoid processing backlogs during peak times. Creating a collaborative environment that integrates internal and external stakeholders will be crucial to the applicant’s success
  • A Bachelor's degree from an accredited university or college, or the equivalent combination of education, technical training, or work experience
  • Minimum of (5) years of progressive management experience
86

Overseas Case Processing Manager Resume Examples & Samples

  • Manage CLASS Name checks processing, determine clearances and the resolution of hits
  • Work with the team to generate Security Advisory Opinions and determine clearances
  • Manage the allocation of case and alien numbers within WRAPS
  • Ensure the team enters DHS denials into the CLASS system and tracks Fingerprint Clearances
  • Produce relevant reports and facilitate communication with stakeholders
  • Process sensitive cases that cannot be processed by an RSC as well as process Special Immigrant Visa (SIV) and I-130 cases
  • Work closely with International Organization for Migration (IOM) to arrange travel for cases not processed at RSCs; serve as an information resource on V-93 processing for Embassies
  • The Overseas Case Processing Manager ensures staff is cross-trained to avoid processing backlogs during peak times. Creating a collaborative environment that integrates internal and external stakeholders will be crucial to the applicant’s success
87

Securities Processing Manager Resume Examples & Samples

  • Provide oversight for derivatives functions which have been offshored
  • Maintain a strong control environment across the team
  • Leading Daily Huddles, to monitor KPI delivery and drive through efficiency and process improvement
  • Sign-off on all daily oversight tasks, valuation checking, monitoring accounting feeds, trade capture and position reconciliations, ensuring timely resolution of all issues
  • Oversight of all key month reporting end reports for the clients and other internal teams
  • Ensure the team utilise middle office monitoring systems to ensure timely and accurate resolution of all trade capture, valuation and life cycle event issues
  • Work closely with the Derivatives Implementation team to ensure that any process improvements/projects are implemented into BAU in a controlled manner
  • Chair regular client meetings and drive their requirements
  • Ensure existing procedures are up to date, identifying and implementing improvements in procedures
  • Develop strong, pro-active working relationships with all internal and external customers, co-ordinating remote teams and external vendors
  • Provide professional support to identified areas of the business
  • Collaborate on projects on behalf of the organisation
  • Extensive experience of servicing OTC derivatives products
  • Experience of Managing teams
  • Accounting Qualification desirable but not essential
  • Degree qualified
  • IOC desirable
88

Trade Processing Manager Resume Examples & Samples

  • Leading, coaching and developing team members for their individual advancement and for the benefit of the team
  • Managing the team effectively towards accurate and timely processing of trade instructions
  • Delegating tasks, monitoring tasks execution
  • Supporting high quality of service delivered by the team and ensuring all issues are escalated appropriately, solved and corrective/preventive actions planned delivered in a timely manner
  • Participation in business initiatives, client on-boarding and documenting new processes,
  • Supporting risk management process
  • Cooperating with clients and internal partners across all organisational units
  • Preparing and updating operational and control procedures, as well as ensuring their execution
  • Recruitment and hiring
  • Planning and controlling initiatives aiming at increasing Employees satisfaction
  • A Bachelor’s or higher degree
  • Open to find new solutions and optimize the process, challenging mindset
  • Proactive attitude in researching and resolving problems/ issues
  • Flexible with the ability to work on a range of items simultaneously
  • Strong motivation to develop within managerial path
  • Fluent command of English, both spoken and written, enabling daily business communication
89

Processing Manager Day Shift Resume Examples & Samples

  • Effectively manage company resources to maximize achievement of company and plant goals in all areas (financial, customer service, innovation, learning) while maintaining strong working relationships with the USDA
  • Actively work to develop team for the purpose of enhancing their effectiveness in daily operations as well as to prepare them for future opportunities within the organization
  • The above responsibilities would include (but not limited to) a mix of the activities listed below
  • Participates in projects to ensure that they are progressing
  • Conduct weekly supervisor meetings to provide feedback
  • Develop and implement goals and objectives and budgets
  • Communicate with USDA on issues related to Gold’n Plump
  • Administer company policies and procedures fairly and equitably to maintain standards established for safety, quality and overall company personnel satisfaction
  • Investigate quality improvement methods
  • Maintain working relationship with support staff
  • Prepare and administer evaluations for team members
  • Observe & enforce all company personnel, quality, safety, and food safety policies
  • Maintains a positive work atmosphere by acting and communicating in a manner so that you work effectively and cooperatively with customers, clients, coworkers, and leadership teams
  • Participates in process improvement and problem solving utilizing continuous improvement and rational thinking methodologies such as Six Sigma, and participates in or supports the E$P program
  • Recognizes and acts on incidents and safety risks. Consistently practices, and enforces safe work habits and drives those habits throughout the organization
  • Strong working knowledge of poultry production processing techniques and methods
  • A Bachelor’s degree and/or comparable experience in management or a related field
  • Excellent managerial and leadership skills
  • Strong ability to analyze and resolve complex management problems
  • Excellent organizational and time management skills
  • Excellent conflict management and problem solving skills
  • Demonstrated ability to effectively work with others to identify and capitalize on opportunities that result in successful implementation of changes for the benefit of the business
90

Transaction Processing Manager Resume Examples & Samples

  • Bachelor's degree in a business discipline or relevant work experience is preferred
  • Minimum 2 years supervisory/leadership experience, preferably in a Remittance processing environment
  • Ability to lead, direct, and be visible to staff and direct reports
  • Ability to coordinate and organize work while meeting and handling multiple deadline driven processes
  • Demonstrated ability to multi-task and balance numerous activities simultaneously
  • Functional experience with MS Office, including Word, Excel, Access, and PowerPoint
  • Good decision making skills as well as exceptional written and verbal communication skills
  • Effectively interact with all diverse groups within the organization
  • Display core leadership abilities: strong planning/organization, motivation, problem solving/conflict resolution, Time management, analytical, team building, and interpersonal skills are essential
  • Ability to stand, sit still, and walk for long periods of time
  • Ability to lift up to 35 pounds
  • LOB knowledge
  • Business processes and procedures
  • Product knowledge
  • Business' strategic direction
  • Fingerprints
  • Credit Check
  • Employment History
  • Tax Filing History (possibly)
  • Proof of U.S. Legal Permanent Residence up to 7 years
91

Processing Manager Resume Examples & Samples

  • Implement tactical solutions to drive process improvement throughout the Processing areas
  • Support and implement EHS initiatives to maintain an injury free work culture
  • Provide leadership and coaching to the supervisors and Processing teams
  • Apply knowledge in quality systems and ABS to drive disciplined systems, robust processes, and focused standardization of best practices
  • Focus on daily productivity and operational processes to ensure product quality and the smooth flow of material within the operation
  • Lead problem solving activities to identify the root cause of manufacturing issues and implement effective solutions&#8217
  • Engage the workforce in problem solving initiatives and ensure adherence to manufacturing processes and procedures&#8217
  • Ensure compliance to all Kawneer Cranberry policy and procedures
  • Minimum 3 years of experience in a manufacturing environment
  • Bachelor's degree in Mechanical or Industrial Engineering from an accredited institution
  • Minimum of 2 years of supervisory experience in a manufacturing environment
  • Knowledge of principles and applications of lean manufacturing and Quality Systems and production planning
  • Experience and knowledge in lean manufacturing systems (ABS), Production Control, Process Control and Quality systems
  • Knowledge of fenestration manufacturing in the business and construction industry with particular expertise on people paced processes
  • Previous experience working with Industrial Saws, Banders, CNCs
92

Transfer Agency Transaction Processing Manager Resume Examples & Samples

  • Establish service standards for team clients within their product area
  • Be responsible for instituting and reporting on measures to determine the team's performance in meeting these standards
  • Responsible for ensuring all legal, tax and documentation related issues are appropriately addressed
  • Establish and maintain relationship objectives including a proactive service plan to ensure an exceptional value added service to clients
  • Remain knowledgeable of changing industry initiatives and educate clients continually through presentations
  • Establish solid contacts with all areas and all levels at clients’ organizations
  • Ensure regular contact is made with clients, ensure any service issues are addressed immediately and efficiency improvements and automation are identified and implemented
  • Provide second level of escalation for clients
  • Ensure any issues, errors or complaints as escalated accordingly, and that adequate steps are taken to resolve issues and prevent future occurrences
  • Ensure all trading is carried out in accordance with the Funds’ prospectus
  • Ensure all work is processed in accordance with the agreed operating procedures. Regular reviews and updates to procedures should be carried out
  • Review and reorganize functional tasks for maximum efficiency
  • Minimize overtime and to implement additional efficiencies as automation projects are completed
  • Responsible for managing the team’s expenses
  • Conduct annual performance appraisals and provide regular feedback based on goals for direct reports
  • Participate in the interview and selection process for job applicants where appropriate
  • Organize and perform training of staff and client specific requirements as well as cross training to develop depth and breadth of knowledge
  • Ensure adequate staffing levels are in place, to meet both daily and future business requirements
  • Provide mentoring, assistance, guidance and support to Supervisors and other staff
  • Ensure regular team meetings are held and views and feedback is encouraged and sought from all attendees
  • BA/MS degree and/or equivalent work experience
  • Minimum of 8 years of Transfer Agency experience with 5 years of which must be in a similar function
  • Prior experience working in a client servicing focused work environment
  • Proven ability in people management, and ability to delegate and to gain the commitment among team members
  • Ability to coordinate across departments/functions when needed to meetclient needs
  • Ability to identify, recommend and implement solutions
  • Good knowledge of standard Office applications (Word, Excel and PowerPoint)
  • Knowledge or prior experience of Multifonds is an advantage
  • A second language is a plus, preferred is German and / or French
93

Sterile Processing Manager Resume Examples & Samples

  • Manages the activities within sterile processing related to the decontamination, and sterilization of equipment and instruments and the purchasing, receiving, and distribution of surgical supply items
  • Supervises employees which includes the responsibility for, or whose recommendations are given particular weight, for hiring, firing, performance evaluation, training, work allocation, and problem resolution
  • Ensures that all supplies, equipment and instruments ordered are replenished in an accurate and timely manner. Ensures that all specialty carts are cleaned, decontaminated, and restocked appropriately and correctly on a daily basis
  • Monitors and schedules preventive maintenance of equipment according to established parameters and ensures that instruments and equipment are maintained in proper work order
  • Works closely with or personnel, surgeons, and other departments to insure that instrumentation and set make-up is correct and proper
  • Participates in developing communications and in-service training programs and employee orientation programs relating to product usage and/or services. Collaborates in the development and implementation of policies and procedures for sterile processing
  • Ensures established policies and procedures for blood borne pathogens and standard precautions to identify and reduce the risks of infections among patients and employees are followed. Monitors functions of staff in decontamination to meet regulatory requirements
  • Knowledge of surgical instruments, sterile processing, instrument management, and OR logistics and scheduling
  • Knowledge of reprocessing and the theory of aseptic technique and practice
  • Knowledge of sterilization and aseptic techniques, case cart systems, and medical/surgical supplies and equipment
  • Skill in the use of computers and related software applications
  • Ability to administer policies, and procedures
  • Ability to motivate, evaluate and supervise employees
94

Value Added Processing Manager Resume Examples & Samples

  • Must be able to work both shifts of production based on the need
  • Engage full production to meet rapidly changing customer/production requirements
  • Manage all sizing and marinating
  • Manage night shift Value Added Superintendent, a Scheduler and 8 Value Added Supervisors
  • Oversee proper programming and use of precision electronic equipment (DSI's marination, tumblers, IPM, Marel, etc.)
  • Develop, lead and coach supervisor and value added production employees
  • Manage labor, packaging, and ingredient costs for value added production
  • Knowledge of or the ability to learn ERP and SAP
  • Demonstrated leadership capabilities
  • Ability to interact with clients and manage customer relationships
  • Ability to organize and prioritize work
  • Ability to manage, motivate, and develop others
  • ​Ability to communicate and work directly with corporate scheduling and sales
  • Ability to work with highly valued customers
  • Prior experience managing operations of Value Added processes (i.e. DSI, Marination, IPM, Marel, etc.)
95

Processing Manager Resume Examples & Samples

  • Manage team of Processing Assistants and Loan Processors
  • Collaborate with sales production staff and other internal and external departments to establish loan performance expectations and monitor quality assurance and timeliness of processing workflow
  • Maintains timely closings
  • Conduct weekly one-on-one meetings with processing team
  • Responsible for any overflow in Processing and Underwriting
  • Keep current on new product offerings and educate staff when applicable
  • Escalate issues to Senior Management when appropriate
  • Perform monthly file quality audits within the team to ensure procedures are being followed
  • Minimum 5 years loan processing experience
  • FHA/VA and Conventional product experience required
  • Automated Underwriting (DU) experience required
96

Processing Manager Resume Examples & Samples

  • Provides issuer processing and mobile payment product and technical expertise and drives sales and revenue goals
  • Provides market intelligence and market requirements to product developers and product managers to support product design, development and implementation efforts
  • Oversees and manages Customer scope and expectations during Customer sales, on-boarding and ongoing relationship
  • Coordinates agile team product backlog and sprints closely aligning with the sales team and Customers
  • Acts as a project manager and key end-to-end resource lead on small to mid-sized projects
  • Partners with the sales teams, internal partners and key stakeholders to provide support to sales in a region
  • Develops and maintains strong working relationships, working closely with cross-functional partners within the regions
  • Carries out Customer workshops during sales pitches and during implementation projects
  • Acts as a hybrid person between business and IT
  • Maintains Customer scope overview and manages expectations towards senior management and Customers
  • Consults Customers and internal stakeholders with regard to overall solution design and approach
  • Helps prepare for and participates in conversations with key decision makers about product opportunities
  • Analyzes Customers’ existing business through product benchmarking and competitive analysis
  • Supports existing business development relationships (mostly banks and industry bodies)
  • Executes product sales strategies for products within assigned region
  • Creates customized presentation materials for Customer demonstrations and sales opportunities
  • Provides technical support in selling innovations and technology to Customers
  • Assists in providing subject matter expertise on specific product and/or segment of products and supports identification of product innovation opportunities
  • Closely aligns with the sales teams and other core teams as required, e.g. product, customer delivery
  • Provides consultancy throughout Customer implementation projects
  • Moderate professional experience in financial services, cards, payments or another related field
  • Experience working at Customer business locations
  • Fluent in English, additional language a plus
  • Consulting skills a plus
97

Gatekeeping / Processing Manager Resume Examples & Samples

  • Minimum of 5 years management experience in a mortgage lending loan processing/ closing environment
  • Detailed knowledge and understanding of appraisals and appraisal requirements a MUST
  • Must be able to work with sales partners and appraisal vendors on appraisal needs
  • Knowledge of mortgage regulatory environment (RESPA, LE, CD) a MUST
  • Knowledge of commercial real estate lending a plus
  • Knowledge of mortgage credit
  • Interpersonal skills, and ability to communicate clearly across all lines of business
  • Ability to handle multiple priorities is mandatory
  • Highly fluent in MS Excel and Words
98

CIB Ops Transaction Processing Manager Resume Examples & Samples

  • Learn the process and system quickly and continuous focus on process improvement/process re-engineering and understands the importance of implementing scalable solutions
  • Daily review of Domestic over-voting adjustment, Global meeting notification, vote instruction reporting, DTC Bankruptcy notification, review invalid instructions execute tasks on timely basis and follow up necessary
  • Perform COACS related activities
  • Create daily management reporting
  • Learn about the Broadridge BPS projects and initiatives related to Broker Dealer Security Ops
  • Excellent understanding of broker dealer back office operations
  • Critical thinking ability; can understand all the information available, tie it all together and speak
99

Processing Manager Resume Examples & Samples

  • Assists Processors in maintaining company set turn times
  • Coordinates and manages daily work flow requirements with AVP, Site Leader and Underwriting Department when necessary
  • Ensures Department communicates to internal staff and sales verbally and in writing regarding status, issues or additional requirements for processing loans
  • Ensures all Processors perform to company set standard productivity and customer service levels
  • Conducts new and ongoing training for Processors, leads staff meetings to communicate industry and company changes in order to maintain team unity and comprehension
  • Adheres to all applicable compliance regulations
  • Escalates issues when needed and follows directions from AVP's for resolution of issues
  • 5+ years mortgage-related experience
  • 3+ years loan closing and funding experience
  • Basic knowledge of loan documentation
  • Knowledge of FHA and FNMA policies and guidelines
  • Familiar with reading and interpreting insurance policies, tax information, prelims, appraisals and settlement statements * Experience with DU, DO and LP systems * Excellent computer and Microsoft Office skills
  • Some college preferred
  • 3+ years of Supervisory experience preferred
  • Advanced computer sills including H20, Excel and Outlook
100

Processing Manager Resume Examples & Samples

  • Familiar with reading and interpreting insurance policies, tax information, prelims, appraisals and settlement statements
  • Experience with DU, DO and LP systems
  • Excellent computer and Microsoft Office skills
101

Cib-client Processing Manager Resume Examples & Samples

  • Able to lead cross team/department projects independently with at least 5 years project experience
  • Can work under multi-task environment
  • Good knowledge of corporate banking and CNAPS G2, FX or Foreign Currency business and general. understanding of retail business operation
  • Good knowledge of application software including MS Excel and PowerPoint