Retail Program Manager Resume Samples

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P Leuschke

Pauline

Leuschke

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Los Angeles

+1 (555) 413 7355

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Experience Experience

Chicago, IL

Retail Program Manager

Chicago, IL

Stroman, Schneider and Lakin

Chicago, IL

Retail Program Manager

Working with RE&F’s and Retail’s key suppliers, deliver projects on schedule, within approved budgets, and meeting or exceeding client expectations
Setting clear goals for project teams, assigning responsibilities, measuring performance and seeking and delivering feedback to achieve quality, timely results
Focuses on customer satisfaction, account growth and expansion of services provided, and sustaining customer loyalty for a group of key retail accounts
Facilitate communication paths between multiple groups, including local and virtual team leads including the Retail Communications, Marketing, and IT teams
Bridge the gap with the Retail clients in terms of construction and real estate, and represent our Retail client’s best interest throughout design and construction
Developing strong client relationships with the Retail stakeholders. Become familiar with the client’s vision, business strategy and understand their rhythm of the business, organization and performance measures
Involved in developing, modifying, and executing programs/projects that affect immediate operations and may also have company-wide effect

San Francisco, CA

Retail Field Program Manager

San Francisco, CA

Mann, Bogisich and Schimmel

San Francisco, CA

Retail Field Program Manager

Leverage brand vision, strategy, sales and market share objectives to be translated into field marketing focus and strategy
Develop, lead and communicate the field marketing, education, and visual product presentation strategy to broaden brand awareness, convert adoption of product & giving story knowledge, and bring brand stories to life for our wholesale retailer partners and consumers
Collaborate with cross-functional business partners to build integrated plans & objectives inclusive of overall company and department strategies. Cross-functional teams include Brand Marketing, Sales, PR & Social Media, Product, Giving & Community
Develops annual retail field program plans, calendar and budget to support company, Americas and Retail Marketing strategy; meets target dates, deadlines and budget goals through monthly and quarterly monitoring
Develop annual retail field program strategy and plan, calendar and budget to support company, retail marketing and America’s vision and strategy. Meet target dates, deadlines and budget goals through monthly monitoring
Provide innovative and creative ideas around retail marketing field team objectives, activations and target consumer connectivity
Develops, leads and communicates the field associate education, marketing and visual product presentation strategy. Goal is to broaden awareness, increase product and TOMS story knowledge bringing brand campaigns to life through digital & in-store support; empower our wholesale partner associates to be ambassadors of the brand

present

Phoenix, AZ

Retail Construction Program Manager

Phoenix, AZ

Hahn, D'Amore and O'Connell

present

Phoenix, AZ

Retail Construction Program Manager

present

Cultivating and maintaining an excellent working relationship with all client representatives and service providers
Drive, organize and manage REC SC call to ensure that material is ready for territory alignment call. Align and collaborate with Manager’s regarding same
Validate, challenge and work to drive down costs estimates per territory and report final costs to Manger for tracking
Maintaining project records in JLL’s web based project management system
Proactively managing program-related issues in assigned regions (North & South America)
Online continuing education via the Kelly Learning Center
Reporting on the project schedule and critical issues

Education Education

Bachelor’s Degree in Business

Clark Atlanta University

Bachelor’s Degree in Business

Skills Skills

Comfortable with ambiguity and the ability to develop new ideas into actionable plans
Strong individual accountability and execution
Knowledge of industry standard construction procurement and contracting methodologies, with the ability to drive contracting process
Ability to manage multiple responsibilities and pay close attention to detail
Comfortable in a fast-paced environment
Strong analytical and creative problem solving skills
Ability to evangelize, communicate and collaborate well at all levels of the company (CRM)
Ability to lead and motivate large teams
Ability to navigate ambiguity and drive towards effective decision making
Ability to communicate at all levels of working relationships

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15 Retail Program Manager resume templates

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Retail Field Program Manager Resume Examples & Samples

Leverage brand vision, strategy, sales and market share objectives to be translated into field marketing focus and strategy
Develop, lead and communicate the field marketing, education, and visual product presentation strategy to broaden brand awareness, convert adoption of product & giving story knowledge, and bring brand stories to life for our wholesale retailer partners and consumers
Collaborate with cross-functional business partners to build integrated plans & objectives inclusive of overall company and department strategies. Cross-functional teams include Brand Marketing, Sales, PR & Social Media, Product, Giving & Community
Establish broad team and individual goals tied to Americas Retail Marketing vision & strategy setting benchmarks and paths for success. Demonstrate ability to motivate, inspire, champion change, coach, communicate, and facilitate skill and career development training that elevates marketing, visual presentation and education programming acumen
Build infrastructure and evolution of teams, programs, processes and procedures to optimize marketplace management field coverage and retail marketing strategy impact at wholesale retail doors. Manage the execution of company, retail marketing or seasonal action plans that drive product sell in and sell thru; including Go To Market tools, Retail Brand standards, wholesale key account training, incentive programs, display/visual elements, all departmental field educational materials
Develop annual retail field program strategy and plan, calendar and budget to support company, retail marketing and America’s vision and strategy. Meet target dates, deadlines and budget goals through monthly monitoring
Provide innovative and creative ideas around retail marketing field team objectives, activations and target consumer connectivity
Manage wholesale partner relationships, expectations and product life cycles with key accounts such as Nordstrom, Journey’s, Zappo’s, Dillard’s, Whole Foods, Zumiez, as well as key independent accounts
Partner with outside agencies to manage retail marketing strategy objectives through developing and producing seasonal wholesale marketing and collateral programs, sell-in tools, managing 3rd party field teams, etc
Understanding of footwear & accessory business in the fashion and action sport industry
BA or BS Degree- Preferably Business
5-7 Years managing remote field teams for a brand
Experienced in wholesale account management/relationships across multiple channels of distribution (national & specialty accounts)

Retail Program Manager Resume Examples & Samples

Overseeing the development, implementation and execution of the global retail stores retrofit program including the development of project plans, schedules, and budgets for all assigned projects including resource requirements; analyze process flows for all operational processes relating to assigned projects and recommend changes resulting in cost savings, enhanced customer experiences, or improved asset management
Working with RE&F’s and Retail’s key suppliers, deliver projects on schedule, within approved budgets, and meeting or exceeding client expectations
Organizing and driving large teams of industry professionals and project support staff towards successful completion of project objectives. Providing leadership in facilitating timely decision-making and integration of key stakeholder groups and required milestones
Setting clear goals for project teams, assigning responsibilities, measuring performance and seeking and delivering feedback to achieve quality, timely results
Developing strong client relationships with the Retail stakeholders. Become familiar with the client’s vision, business strategy and understand their rhythm of the business, organization and performance measures
Facilitate communication paths between multiple groups, including local and virtual team leads including the Retail Communications, Marketing, and IT teams
Bridge the gap with the Retail clients in terms of construction and real estate, and represent our Retail client’s best interest throughout design and construction
Driving action and decisions, supported by analytical rigor and data, among clients and partner stakeholders by utilizing and facilitating an awareness of business needs and priorities at multiple levels within the company. Proactively engage with clients and partners to solve problems and effectively balance specific client needs with the broader Microsoft interests
Ad-hoc project management, business coordination and support activities as needed
Knowledge, Skills, and Abilities
Ability to Impact & influence clients
Strong verbal, written, communication & presentation skills
Project and program management skills
Strong process orientation
Strong individual accountability and execution
Ability to evangelize, communicate and collaborate well at all levels of the company (CRM)
Ability to lead and motivate large teams
Ability to navigate ambiguity and drive towards effective decision making
Ability to communicate at all levels of working relationships
High customer service orientation
In addition to these broad program management skills this position requires a deep knowledge of subject matter including
Deep knowledge and passion for construction
Knowledge of building systems and processes
Ability to understand the development and interpretation of architectural designs and drawings
Scope, schedule, and budget control techniques
Knowledge of industry standard construction procurement and contracting methodologies, with the ability to drive contracting process
Demonstrated proficiency with Microsoft Office
Experience and ability to engage and manage local jurisdictions and public agencies as required
This position requires significant experience (10+ years) in design and construction with at least 5 years of program management experience within a corporate real estate environment. Experience delivering retail projects is strongly desired
This position will be based in the Puget Sound area but will need to be available to travel to project sites domestically and internationally. The amount of travel will vary depending on project volumes and locations
BA/BS degree in Business or Design and Construction related disciplines

Global Channel Operations & Program Manager Tyco Retail Solutions Resume Examples & Samples

Develop core channel programs, tools, plans, incentives to produce positive channel results, minimize channel conflict, deliver channel value, enable growth within the channel eco-system and contain channel costs worldwide
Establish communication routes and tools with Marketing to communicate with partners and users to increase offerings and revenue
Through SFDC and other tools ensure proper tracking of Partner Contracts, Contacts and Status in coordination with the Global Channel Account Team
Build out and mange global dashboards to jointly set and manage financial target(s) for profitable sales volume and strategic objectives in partner accounts with the region
Assist with product launches and complex offers/solution through established Channel Readiness programs through detailed understanding and working knowledge of Market Requirements Documents, Business Contracts, offer/solution design documentation, process and procedures guides, pilot and test planning, business readiness reviews
Analyze and report actual performance vs. Business Contract goals
Schedule and run program reviews prior to, during and after program launches
Track progress, report status and make necessary change requests to achieve program goals
Effectively communicate status of programs, projects, and objectives
Assist the operations team(s) to create and roll out competitive systems/processes to support a positive partner experience and results worldwide
Jointly conduct market research and identify areas for improvement
Jointly analyze with marketing and the regions, relevant competitive channel programs in our market. Build out tools to exploit data to train sales, product, and support teams on how to address competitor’s channel strategies
Measures adoption of company programs within the partner eco-system and assists regions with partner compliance with partner agreements and/or terminations where appropriate
Develops appropriate programs globally to proactively address under-performing customer segments and partners
Establishes productive, professional relationships with key personnel throughout TRS corporate and the field
Establishes and assures a smooth transition/enablement of all new partner program changes
Assesses, clarifies, and validates partner and program performance on an ongoing basis and provides periodic readouts for Channel leadership
Other duties as assigned by the Global Channels and Alliance Leader - Tyco Retail Solutions and other Senior Leadership members
Proven Project Management performance competencies for scope, time, cost, quality, risk and stakeholder satisfaction
Ability to present clear and concise information to team, internal customers, and external customers
Understanding of the organization and local markets and customer’s ongoing needs
Self-starter who proactively identifies and addresses changing customer requirements
Understanding and ability to take responsibility for volume, quality, and delivery of end results, planning and finances/budget for a channel globally and on an area or regional basis
Collaborative approach to enlist the support of the sales teams, implementation resources, service resources, and other management resources as needed
Skilled communicator who influences and shapes images within the functional area
Motivated with an exceptional ability to work in a diverse collaborative team environment
Solid program management and business development skills
Excellent presentation skills and communication skills
Global travel required; approximately 20-60%
Bachelors’ degree from an accredited institution and/or courses or certifications preferred
5+ years of leadership experience in high-tech global channels, alliances, ISVs, business development that included developing programs and channel marketing
10+ years of software/hardware solutions development and selling within the enterprise and SMB markets
Proven track record of building and expanding a partner eco-systems that drive revenue growth
Experience channel strategy, operations and appropriate goals and incentives for channel partners
Demonstrated experience working with distributors, resellers, and value-added resellers
Solid working knowledge and experience within Retail and Loss Prevention Operations and Sales vertical

Prepaid AML / KYC Retail Program Manager Resume Examples & Samples

Developing/enhancing AML program materials and guidance as it relates to the retail sales of prepaid cards
Supervising, serving as an escalation point, and providing feedback and development to AML/KYC staff in the execution of AML risk mitigation processes
Collaborating with RPS and Corporate AML compliance functions to ensure adherence to Bank standards and effectiveness of the AML program
Participating and providing guidance to the business line on AML processes, such as suspicious activity monitoring and OFAC clearing
Ensuring accuracy of AML program documents, processes/procedures, control documentation and testing
Working with the business to determine root cause of identified issues and recommending corrective actions
Responding to matters identified by internal/external review of the AML program
Seven to ten years of experience in an applicable risk management environment
Applicable professional certifications (i.e., Certified Anti-Money Laundering Specialist (CAMS) designation)
Strong accuracy and attention to detail
Proven critical thinking and analytical skills
Strong verbal and written communication and interpersonal skills
Considerable knowledge of applicable laws, regulations, financial services, and regulatory trends that impact their assigned line of business, especially requirements regarding BSA/AML/OFAC and SAR
Thorough knowledge of U.S. Bank operations, policies and procedures, especially in the prepaid environment
Considerable knowledge of Risk/Compliance/Audit competencies
Strong organizational skills and the ability to prioritize multiple project requirements
Demonstrated success in management of tasks with high visibility
Ability to work well in a collaborative environment, as well as independently

Program Manager, Internal Retail Benchmarking Resume Examples & Samples

Plan and execute programs across multiple areas within retail, including: scoping, design, data collection, data analysis, recommendations and presenting results to senior management worldwide
Design and facilitate large cross-functional team workshops using LEAN methodologies to document existing systems and processes and develop scalable and sustainable recommendations
Partner with senior business leaders across the company in developing programs and communicating/following-up on actionable findings and implementation
Lead cross functional teams of business analysis and solution architects in the execution of projects and assist leadership in developing internal benchmarking methodology, budgets and roadmaps
Work cross functionally with peers/colleagues globally to support training, best practices, and shared opportunities
Continuously innovate and improve process to optimize program efficiencies
Develop new methodologies and standards for measuring and benchmarking internally
BA/BS in Business, Operations, Finance, Engineering, Computer Science, Mathematics or equivalent
Minimum 7 years of experience or Masters degree and 5 years of experience or an equivalent combination of education and experience
Successful leadership experience in project management and facilitation of large cross-functional teams in business operations and technology process improvement areas and/or Technology Projects
Experience in an international work environment in areas such as management consulting, internet, technology, retail, consumer goods or research firms
Lean/Six Sigma experience project and problem solving skills
Facilitation experience at all levels of the organization; must be comfortable addressing both large and small audiences
Ability to travel up to 20% internationally
Advanced degree (e.g. MBA), is preferred
Advanced knowledge of LEAN techniques and experience deploying transactional lean, manufacturing lean, variation reduction, and design for six sigma methodologies, Green Belt certified
Strong oral and written communication skills (including experience reviewing results with senior management and working in a global team setting)
Self-starter possesses flexibility to work in a fast-changing environment and ambiguous situations
Ability to build and motivate small, high-performing teams
A passion for customer experience combined with business curiosity and a strategic viewpoint
Decisive, confident, and experience with influencing others

Global Retail Risk Program Manager Resume Examples & Samples

Support business sponsors to establish strategic objectives with clear accountability and success criteria
Drive creation of program plans and execution to established objectives on time, on budget and to a quality standard
Lead the facilitation and arbitration across stakeholder teams
Partner with the FRI Data Services, Business Architecture and Process owners to ensure a well-designed end-end capability with embedded controls
Lead the proactive identification, escalation and resolution of key risks within the program and dependencies outside the program
Lead communications on program progress with key internal and external stakeholders
Drive and oversee program budget (business case, prioritization , delivery against targets )
Manage a direct team in support of above
Lead by influence a broader cross functional program team
Ensure adherence to program management standards and embedding controls into capabilities being launched
Interface with Internal Audit and Regulators as required and ensure existing corrective actions are addressed included external commitments
Demonstrated, large program management ability
Bachelor’s Degree required, Master’s preferred
Excellent communication skills and the ability to facilitate communications with senior stakeholders
Proven leadership, management and partnership skills
Strong background in Financial Services with understanding of global Consumer business strongly preferred
Experience with Reengineering and Transformation initiatives
PMP certification a plus

Retail Field Program Manager Resume Examples & Samples

Builds evolution of Americas Retail Marketing infrastructure of programs, teams, processes and procedures to optimize associate education, marketplace field coverage, and storytelling at wholesale accounts; provides innovation and creative ideas for new and existing tools such as Go To Marketing Sell-In Tools, Retail Brand Standards, Digital Associate Education Platforms, Visual Guideline Book, Field Team Education Tools, Incentive Programs, etc
Establishes broad team as well as individual goals tied to Americas Retail Marketing vision & strategy setting benchmarks and paths for success of team members; demonstrates ability to recruit, hire and train new hires as well as motivate, inspire, champion change, coach, and facilitate skill and career development training for existing teams resulting in elevated marketing, visual presentation and educational programming acumen
Develops, leads and communicates the field associate education, marketing and visual product presentation strategy. Goal is to broaden awareness, increase product and TOMS story knowledge bringing brand campaigns to life through digital & in-store support; empower our wholesale partner associates to be ambassadors of the brand
Collaborates with multiple functional business partners to inform and be informed of business needs and objectives tied to company strategy; influences cross-functional teams including Brand Marketing, Sales, PR, Social Media, Product & Giving teams
Participates as part of the Americas Retail Marketing team to leverage brand vision, strategy, sales and market share objectives translated into field marketing focus and strategy
Develops annual retail field program plans, calendar and budget to support company, Americas and Retail Marketing strategy; meets target dates, deadlines and budget goals through monthly and quarterly monitoring
Establishes relationships with retail partners such as Journey’s, Zappos, Dillards, Bloomingdales, Lord & Taylor, Regional and Independent accounts to build winning solutions to increase sell-through; leverages relationships to effectively partner with outside agencies to manage retail marketing strategy objectives through developing and producing digital education platforms, seasonal marketing and collateral programs and/or sell-in tools
Retail store and wholesale marketing experience in fashion, action or athletic industries
Digital Education Platform Management & Visual Product and In-Store Messaging Presentation Skill
Verbal & written communication and influence ability with peers and managers
Self-starter, proactive, resourceful, flexible and effectively manage their time and resources
Experience in Microsoft Office Suite including Word, Excel, PowerPoint, Outlook, Google Sketch, InDesign, Illustrator, CRM software, Salesforce preferred
Ability to manage a heavy workload. Detail-oriented with the ability to multi-task and maintain a positive and professional attitude in a fast-paced environment
BS or BA Degree- business or marketing preferred or equivalent
5+ years of professional marketing with a brand in a retail or wholesale environment and knowledge of customer experience trends
Experience managing and developing a team of 6-10 inclusive of remote employees
Knowledge of Digital Education Platforms for Retail Associates

Offline Retail Program Manager Resume Examples & Samples

Manage monthly financial reconciliation process with accounting, tax, treasury and payments teams. Collaborate with product management and business teams to transition manual processes to new tools
Weekly transaction reconciliation by location as needed to support accounting month-end close deadlines
Audit weekly reconciliation to identify operational, inventory and payment management issues in the stores and initiate process improvement ideas within stakeholder teams
Manage end to end accounts payable process from vendor set-up to payment and monthly reconciliation with finance. Serve as subject matter expert with business owners to onboard new requisitions efficiently for all downstream stakeholders
Support in-stock and vendor management teams with item file and pricing file maintenance
Support merchandising and store operations and finance teams with regular and ad-hoc data requests and reporting
Demonstrable analytical and reporting experience with financial or transactional data
Excellent written and spoken communication skills with proven ability to build and maintain strong relationships with internal and external customers
Intermediate excel skills
Bachelor’s degree in relevant field of study
Retail or customer facing work experience
Project management or advanced excel skills
Knowledge of SQL, Data Warehouse, and/or enjoys data modeling

Retail Program Manager, Consumer Operations Resume Examples & Samples

Accountability for Retail specific supply/demand and operations management
E2E ownership of SKU lifecycle management including, forecasting, commits, CPFR and FGI
Continuously improve forecasting techniques, method, and approach with the objective of achieving optimum accuracy
Evolve and maintain documentation and standard operating procedures for demand planning processes and IT system requirements
Own disposition of finished goods end-to-end
Own and manage the supply commit process
Be the primary operations representative to retail accounts and cross-functional peers
multiple positions open **

Retail Promotions Marketing Program Manager Resume Examples & Samples

In-store communications program planning, creative development, creative production and tactical implementation. (print and digital content of both POP and Collateral)
National promotions creative development and program management supporting new product launches, new pricing plans, service offerings, or sponsorships / events
Promotional and seasonal thematic retail campaign integration and toolkit management
Planning, production, and asset management of consumer content (e.g. photography, video, etc.) supporting brand communications for retail, and other cross-channel / Marketing needs
General Agency and operational management
Bachelor's degree and four years related work experience or eight years related work experience post high school
Three years working with marketing communication policies and procedures
Three years experience with writing and design layout
BS/BA in following majors: Advertising, Communications, or Marketing
Three years experience leading advertising agency resources
Five years of progressive work experience in marketing and/or communications related fields, including project or program management experience
Previous experience in retail communications or leading in-store advertising agency and related resources
Mastery of standard Microsoft software products: Outlook, Word, Powerpoint, and Excel
A team player with strong leadership skills who thrives in a deadline based, fast paced work environment
Telecommunications/Wireless/Technology knowledge or experience
Ability to work on and execute a variety of projects simultaneously

GTM Retail Program Manager, Building Resume Examples & Samples

Manage project tracking and fixed timelines for overall GTM Retail Strategy, keep teams accountable and on target
Centralize, coordinate, and communicate with other Facebook teams and B8 projects to keep GTM team informed and up to speed
Owner of deadlines and milestones, accountable for achieving targets and deliverables
15+ years managing programs or projects with fixed timelines
Self-starter with planning skill-set, adaptable to changing deliverables and deadlines, and communication skills
Experience creating, building, and driving planogram project management
Ability to develop, maintain, own and define milestones across multi-channel development

Retail Preservation Program Manager Resume Examples & Samples

Problem Solving – candidate should be skilled at solving difficult problems with rigorous logic and other methods to ensure effective solutions, probing all fruitful sources for answers, and looking beyond the obvious first answers towards the best answers
Dealing with Ambiguity – candidate should be comfortable coping with change, shifting gears often, acting without having the total picture, handling risk and uncertainty, and moving on while things are “up in the air.”
Intellectual Horsepower – candidate should be bright and intelligent, and be able to deal with concepts and complexity comfortably
Priority Setting – candidate should be skilled at focusing on what’s important, quickly zeroing in on the critical few while putting the trivial aside, and eliminating roadblocks
Planning – candidate should be skilled at scoping out the length and difficulty of programs, setting objectives and goals, breaking work down into process steps, developing schedules and assignments, anticipating for problems and roadblocks, measuring performance against goals, and evaluating results
Organizing – candidate should be skilled at marshaling resources to get things done, orchestrating multiple activities at once to accomplish a goal, using resources effectively and efficiently, and arranging information in a useful manner
Time Management – candidate should be skilled at using his / her time effectively and efficiently, concentrating his / her efforts on the more important priorities, getting more done in less time than others, and attending to a broad range of activities
Process Management – candidate should be skilled at figuring out the processes necessary to get things done, organizing people and activities, understanding how to separate and combine tasks into efficient work flow, knowing what to measure and how to measure it, seeing opportunities for synergies and integration where others can’t, simplifying complex processes, and getting more out of fewer resources
Managing Through Systems – candidate should be skilled at designing practices, processes, and procedures which allow managing from a distance, comfortable letting things manage themselves without intervening, making things work through others without being there, and impacting people and results remotely
Action Oriented – candidate should enjoy working hard, be action oriented and full of energy for the things he / she sees as challenging, be open to acting with a minimum of planning, and be able to seize more opportunities than others
Drive for Results – candidate should be skilled at consistently exceeded goals, constantly and consistently being one of the top performers, focusing on the bottom line, and steadfastly pushing self and others for results
Perseverance – candidate should pursue everything with energy, drive, and a need to finish, and should seldom give up before finishing, especially in the face of resistance or setbacks
Integrity and Trust – candidate should be seen as a direct, truthful individual, be able to present the unvarnished truth in an appropriate and helpful manner, be absolutely trustworthy in keeping confidences, feel free to admit mistakes, and never misrepresent him / herself for personal gain
Negotiating – candidate should be skilled at negotiating in tough situations with both internal and external groups, settling differences with minimum “noise”, winning concessions without damaging relationships, being both direct and forceful as well as diplomatic, and gaining trust quickly of other parties to the negotiations

Manager Program Management Retail Resume Examples & Samples

Manages a large program/portfolio of projects by tracking and reporting on budgets, resources and timelines
Manages the interrelationships across projects while optimizing the performance of the portfolio to achieve the best outcome
Ensures the customer's needs are met and expectations are set with their requests. Provides reporting against KPI's/metrics that are established together
Continually revisits the technology strategy for each customer and ensures we are delivering to that strategy and making adjustments as business conditions change
Manages project managers on developing and maintaining project plans, objectives and schedules that support program objectives
Ensures all project teams working on the program understand and work toward accomplishing the business vision, goals and objectives of the program
Develops an integrated plan that includes program deliverables, strategic alignment, total revenue, profit opportunity, enterprise-wide impacts, milestones, risks, assumptions, constraints and overall program investment
Communicates program status to participants and stakeholders accurately and on time. Escalates to ensure issues are resolved, as needed
Ensures program governance
Oversees the financial well-being of the program by analyzing cost effectiveness and exercising cost controls. Develops and monitors the program's budget
Works with business unit to secure funding for program requirements while clearly articulating the business benefits
Experience in Project Management in a Global Technology Environment (10 years)
Program management experience in domain( 8 years)
Domain expertise (8 years)
Experience in managing/implementing software development lifecycle in a web based environment (8 years)
Knowledge of Agile methodology (5 years)
Building, leading and mentoring teams (8 years)
Managing complex large-scale business or information technology projects (10 years)
Requirements gathering and analysis (8 years)
Systems and process analysis, design and deployment (6 years)
Ability to lead and mentor team members
Knowledge of integration tools and methods
Ability to negotiate and influence

Senior IT Retail Program Manager Resume Examples & Samples

Planning: Work closely with their Director to ensure that they clearly understand the business priorities and are working on the right projects
Forecasting: Deliver the necessary forecast for the resources and funding that is needed to achieve the work plans, ensuring the right balance of internal to contractor ratio
Project Delivery: Accountable for the successful delivery (on-time, on-budget, w/ highest quality) of all projects within the domain
Development: Provide technical leadership and direction to design, build and configure system solutions for a projects that align to the functional and non-functional system requirements
Compliance: Ensure alignment with the company’s standards and procedures for project management, architecture direction, development standards, security requirements and supportability
Ongoing Improvements: Help support and establish operational metrics to measure, monitor and improve project delivery and performance
Strategy/Roadmap: Work closely with director and business partners to establish candidate projects for yearly planning and provide input to a 3 to 5 year roadmap for the Retail and Fuel area
Vendor Partnership: Foster a strong vendor partnership that encourages collaboration and offers improvement opportunities
Staff development: Provide team members with an environment of coaching, mentoring, feedback and staff development
Team Work: Work across the IT organization to build strong relationships that foster a team spirit
Bachelor's degree in Computer Science or equivalent
Experience within the Retail domain
7-10 years of experience leading effective development teams that are both technical and functional
Proven ability to deliver against project schedules and timelines with quality
Demonstrated ability to proactively manage to key objectives
Strong understanding of the Retail and subsequent Retail and Fuel systems
Understanding of infrastructure and equipment in the Retail domain
Ability to build team and maintain positive working relationships of the team across the company
Comfortable at communicating at both a technical and executive level
Results oriented, willing to take responsibility and accept accountability for action
Strong communication and leadership skills with the demonstrated ability to lead and influence IT professionals across the enterprise
Comfortable with ambiguity as needs change on a regular basis with a high degree of initiative and sense of urgency
Excellent oral and written skills with the ability to interact with senior management, technical subject matter experts, and business customers are all essential in this role
Ability to work on multiple initiatives and projects simultaneously
Travel 10%

Retail Construction Program Manager Resume Examples & Samples

Ability to effectively manage multiple teams simultaneously
Highly organized with strong analytical skills
Proactive manager with the ability to work independently
Strong interpersonal and communication skills with an ability to interact with executive level external and internal clients
Ability to successfully communicate with vendors, client’s and team members
Familiar working within an established process to provide uniform deliverables and meet performance metrics
Ability to regularly communicate analyzed data to client and team to achieve program goals
Ability to train clients /teammates on project management principles
Bachelor’s degree in Project Management , Architecture or related field preferred
A minimum of five years of relevant project management experience
Ability to read and interpret architectural plans
Experience with retail construction in North American and South America is a plus
Strong knowledge of MS Office
Bi-Lingual (English and Spanish) = 100% requirement

Retail Brand Program Manager Resume Examples & Samples

Works closely with Retail Brand team and Visual Presentation manager to align on seasonal plans and ensure timely project kick off
Leads briefing process with clear project scope, timings, budgets, milestones and deliverables
Collaborates with the Account’s Marketing and Retail teams on a day-to-day basis to ensure flawless executions, as well ensures relationship, process and communications are well managed
Manages external agencies and vendors including briefing, budgets, creative reviews and deliverables
Work closely with the Store Opening core team on planning, co-ordinating the retail brand and installation plans and drive the ongoing store opening process
Continuously reviews and re-calibrates our gameplan process, against output against priorities and deadlines
Ensures project information is organized and distributed to all team players
Responsible for tracking and managing JD budgets including raising purchase orders for external agencies and vendors
Stays abreast of current design and retail trends and technologies, including design + production best practices and emerging creative and production platforms
Drive the tier-down and evaluation process for each initiative

Retail Program Manager Resume Examples & Samples

Oversee, Monitor, Deliver and ultimately “own” the overall success of the Retail Services Program
Work closely with sales to drive defined annual revenue objectives
Coordinate handoff of new retail products and services to key stakeholders within the organization i.e. Operations, Facilities
Identify customer needs through use of one-on-one interviews, small group discussions, collaborative workshops, etc. and document requirements for consumption by a software delivery team
Conduct market research and identify new product improvement opportunities
Decompose large and/or complex product strategy items into incrementally deliverable requirements, ensuring value is delivered as quickly as possible
Coordinate prioritization activities among customers, internal stakeholders, and Engineering leadership
Manage Program P&L performance
Create appropriate diagrams, models, workflows, and prototypes to provide business context to software delivery teams, ensuring the team has a deep understanding of the business need that is being fulfilled (i.e., “why” we’re doing this)
Facilitate product backlog grooming, sprint planning, sprint retrospective, and daily scrum activities with the software delivery team(s). Predict and act on risks and opportunities to the Retail program
Manage customer expectations, explaining technical limitations and/or the customer impact that is caused by those limitations
Support quality assurance activities
Participate in day-to-day operations, support, and maintenance activities
Actively promote Scrum/Agile best practices
Ability to effectively interact with business stakeholders and extract product requirements
Proficient at developing both business and product requirements using industry standard practices/tools
Demonstrate ability to create interaction and visually convey complex concepts
Basic understanding of current technology trends
Ability to manage multiple responsibilities and pay close attention to detail
Ability and desire to engage with all levels of the organization
Comfortable with ambiguity and the ability to develop new ideas into actionable plans
Comfortable in a fast-paced environment
4+ years of experience in business analysis for software development or related area
PMP or equivalent experience preferred

Retail Management Associate Program Manager Resume Examples & Samples

5-7 years of progressive experience
Strong verbal and written interpersonal communication skills
Demonstrated ability to connect with and understand a diverse group of individuals

Retail Construction Program Manager Resume Examples & Samples

A competitive hourly pay rate with weekly checks
Access to newly expanded Medical Plan options
Several employee discounts

Retail Opersations Program Manager Resume Examples & Samples

Ensuring the Global T-Minus schedule accurately reflects retail deliverables
Creating a Cycle Plan of Record for cross-functional team alignment, empower informed decision-making and resource allocation/utilization and provide proactive logistics (air/ocean) cycle planning guidance
Using metrics to Drive Cycle-over-Cycle improvements to enable the transition from Worst-of-Breed to Best-of-Breed while enabling a sustainable, repeatable process
Identify, Own/Sponsor and Drive Opportunities for Cycle Time Reduction, Eliminate/Reduce Customer Pain Points (both Internal and External) and Simplification
Establishing and Maintaining Strong Communications with Cross-Functional Organizations and Executives
Program manage the T-Minus retail readiness schedule and co-ordinate/ work with cross functional teams to deliver on-time retail cycle readiness
Responsible for delivering improved retail customer experience within End to End supply chain for their specific segment of the business
Ensures the customer expectations are met and drive towards improving processes to achieve a Best-In-Class Operations rating from our retail customers
Adapts projects, programs or methods based on customer and/or business partner feedback
Anticipates operational, program, and implementation issues and develops preventative measures and/or process improvements
Responsible for creating awareness of the issues causing risk to retail cycle readiness and drive actions/projects to improve the adherence to committed cycle schedules
Partnership with sales facing organizations to communicate risk and reset of expectations as required
Integrates trends, data and information into plans, deliverables and recommendations
Develops and maintains working relationships with internal/external supply chain and sales partners
Develops innovative and creative output based on interpretation and analysis that improve business performance and contribute to corporate goals and strategic intent

Retail Program Manager Resume Examples & Samples

Establishes and drives operational objectives and assignments as a key contact with retailer delegating assignments to key team members
Involved in developing, modifying, and executing programs/projects that affect immediate operations and may also have company-wide effect
Regularly interacts with senior management on matters concerning several functional areas, divisions or internal/external customers
May manage the performance of direct reports by defining accountabilities, establishing performance objectives and goals, providing feedback and guidance and ensuring that all policies are understood and adhered to
Focuses on customer satisfaction, account growth and expansion of services provided, and sustaining customer loyalty for a group of key retail accounts
Performs other duties as directed

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