Event Operations Resume Samples

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O Thiel

Oran

Thiel

7015 Nader Row

Los Angeles

+1 (555) 560 1752

7015 Nader Row

Los Angeles

Phone

p +1 (555) 560 1752

Experience Experience

Boston, MA

Manager Event Operations

Boston, MA

Mann Group

Boston, MA

Manager Event Operations

Performing other event related duties as assigned by management
Develop and execute plans for event staffing including scheduling and training
Manage onsite Event Operations Staff on a daily basis for a variety of events and other work activities
Help manage third-party staffing agencies to ensure events are fully staffed
Motivate and support field teams to execute without incident every time at every event
Work alongside Client Services Team to fully understand client expectations for event programming
Manage and control event expenditures within agreed budgets

Boston, MA

Manager of Event Operations

Boston, MA

Marquardt-Pollich

Boston, MA

Manager of Event Operations

Manage all aspects of Football Tailgates and distribution of game day parking passes
Provide support to the daily operations of Jadwin Gymnasium as assigned
Assist in the coordination and oversight of outside events such as the visit of The Dalai Lama and hosting of The National Special Olympics as assigned
Utilize People Soft to manage requisitions and purchase orders for payment of officials and outside contractors
Attend assigned events as the game day operations manager
Ensure officials are scheduled for events, provided a locker room and are paid following all events
Assist in the coordination and oversight of university events such as Alumni Day, Community Day, Class Day and Prom as assigned

present

Los Angeles, CA

Event Operations Director

Los Angeles, CA

Jacobson, Kautzer and Howell

present

Los Angeles, CA

Event Operations Director

present

Monitor attendance reports to ensure capacity is maximized at each meeting; make adjustments to meeting space
Commercial Operations may include salesforce data and task entry and reporting, member communications coordination and outreach, member renewal contract distribution and follow up and member meeting scheduling
Determine which processes are best delivered by Commercial Operations Team and establishing clear guidelines for how these processes will be delivered (including service level agreements)
Adhere to outlined budgets for each meeting assigned; seek opportunities to minimize expenditures through better vendor partnerships which will not compromise meeting quality
Report and distribute accurate data (meeting scores, attendee comments, attendance, costs vs budget, etc.) to all relevant internal departments(finance, program directors); follow up on any areas of concern
Financial: Overall responsibility for budgets including preparation, negotiations, accurate and timely monthly forecasts, alert management about risks and deviations to plan, and make recommendations for corrective action
Actively participate and lead process of reviewing and enhancing event features and programs by analyzing client feedback. Lead discussions with clients and prospects in order to make recommendations for future program changes

Education Education

Bachelor’s Degree in Proficiency

Bowling Green State University

Bachelor’s Degree in Proficiency

Skills Skills

Excellent verbal and written communication skills
Strong Financial Management Skills
Ability to build and leverage relationships both internally and externally
Strong Executive presence
Passionate, Energetic & Enthusiastic
Effective leadership skills
Fully competent in Microsoft office, especially Excel
Client focused
Strategic Thinker - Self-motivated Collaborative
Curious and Inquisitive

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15 Event Operations resume templates

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Director, Event Operations Resume Examples & Samples

Mentor, manage, and train the event operations team on best practices in flawless event production and client management
Assist the VP of Events, Government Executive Media Group and Defense One in developing event strategies including new product development and event execution
Manage all creative, technical, and logistical elements involved in production and execution of GEMG large-scale, high profile events
Gather, analyze, and report on marketing metrics and analytics -- develop new ways to capture and present ROI data for clients
Creative and strategic thinker who thrives on meeting and exceeding client objectives – comfortable reprioritizing program elements in response to complex and fast-changing environments
Persuasive communicator with A+ presentation skills – quickly and effortlessly forges strong relationships with clients and strategic partners
Skilled negotiator who deftly pushes through indecision and ambiguity to deliver results with grace

Director, Live Event Operations Resume Examples & Samples

Oversee and manage the Live Events Operations Manager and the Live Events Marketing Coordinator
Define project objectives and create schedules & budgets keeping them on target for both. Plan, coordinate, implement and finalize projects according to project plan
Manage Live Events Group Sales and Rewards programs. Work with detailed sales reports and reporting methods. Create and analyze various reports on event sales and trends. Responsible for staying up to date with sales for every show in their region. Create and consolidate data from Live Events touring, marketing, ticketing etc. and drive insights and solutions to increase the business performance
Present new programs, products and services that enhance existing relationships within Live Events business. Manage Live Event business processes/systems to enhance the communication and planning across the department and partnering business units
Present to and consult with senior level management on business trends to develop new services, products, and distribution channels
Work with internal departments, i.e. PR and Marketing, concerning different avenues of promoting events. Manage event planning and execution in respect to all events
Act swiftly to address urgent, sensitive and/or highly confidential matters relating to Live Events and or talent
Liaison between Live events and Talent Relations, TV Production, International marketing and production, Publicity, wwe.com, Marketing, Affiliate marketing, Creative writing and IT
Carry out special research projects, including comparative analysis of ticket prices for various concerts, family and sporting events vs. WWE Events
Oversee and supervise the Live Events Intern
Work on special projects on an as needed basis for executives
Keep current with WWE Programming and storylines
5 + years of Management, Marketing, ticketing and/or event experience preferred
Highly developed written and verbal communications skills
Previous ticketing experience desired
Exceptional organizational skills and detail-oriented
Excellent computer skills: Excel, Word and PowerPoint (MS Office)

VP, Event Operations Resume Examples & Samples

Minimum of 15 years of progressive leadership experience in Hospitality, Event Management, Catering or related field
Minimum 5 years in an executive level position in a related role
Proven knowledge and experience in the creative development, strategic planning, operations and production of large-scale events with multi-million dollar budgets
Demonstrated success in planning and producing outstanding events on time and on budget
Proven ability to influence thinking and apply complicated strategies
Proven business development and negotiation experience
Demonstrated ability to lead, develop and motivate teams to an ever increasing level of performance
Proven ability to build relationships, communicate effectively, present ideas confidently and persuasively
Proven ability to establish and maintain influential partnerships at all levels
Proven ability to foster an inclusive, positive and empowering culture and work environment
Strong business sense with the ability to build the business case for existing and potential future events
Proven ability to translate strategy into effective, results-focused events
Strong awareness of innovations and technologies pertinent to creating major events
Demonstrated creative thinking, problem solving, decision making and planning skills
Demonstrated strong financial acumen including ability to develop financial forecasts, budgets and interpret financial results
Proven ability to handle multiple priorities simultaneously, data analysis, setting and meeting organizational goals and time management
Food and Beverage leadership experience
BA/BS in a related field

Manager, Event Operations Resume Examples & Samples

Responsible for the Management of the Supervisors, Event Operations. Works closely with the Supervisor, Event Operations, and Event Operations Manager, reviewing and tracking of guest direction for all production shoots, special events (internal and external), and in park guest direction taking place at Universal Orlando. Monitors detail planning and execution of non-routine operation
Supports Event Operations Supervisors to include: attending Production and other inter-departmental meetings, builds relationships with internal and external partners that benefit the department and ensures cohesiveness throughout the resort. Develops and maintains healthy interdepartmental relationships while addressing operational challenges. Ensures that safe and efficient productions and special events take place for all of UO
Ensures payroll is complete, accurate and on time for department. Develops operating labor and non-labor budgets/capital budgets. Ensures timely completion of monthly asset inventory
Works with other departments to accommodate special requests for high profile guests, clients and partners. Interviews and hire new event guides. Ensure proper training takes place and staffing levels are appropriate for seasons. Ensure Wardrobe upkeep and Event Guides adhere to Wardrobe and Grooming guidelines. Develops action plans for GSAT and TSAT ratings and communicates these findings to staff
Reviews all employee evaluations, counselings and termination reports for Event Operations department. Ensures all Individual Development Plans are completed for all managerial staff and followed up on a regular basis
Knowledge of Safety Procedures, Microsoft Office, Budgeting, Financial Planning, Management, Planning & Scheduling, Operations experience, Resource Planning, Communicate Clearly with Team, Conceptual Thinking, Creativity, Customer Service Orientation, Flexibility, Organization skills
3-5 Years: Production, customer service experience and management experience required; or equivalent combination of education and experience
Lift greater than 25 lbs or more
Repetitive motion (extending reaching, pushing/pulling, bending, twisting > 30x’s per hour)
Work with vibrating equipment/tools
Work at heights greater than 4 ft
Weld, cut, braze, or work with open flame
Work with compressed gas cylinders or tanks
Work with cranes
Work with pressure washers
Work with Pyrotechnics/Explosives
Dive Operations (SCUBA)
Perform maintenance or servicing on powerized (energized) equipment (pneumatic, hydraulic, electrical)
Will require exposure to noise (example: having to raise voice to communicate to team members nearby)
Work with chemicals and/or chemical related fumes
Have exposure to bodily fluids (blood, vomit, etc.)
Have exposure to lasers or radiation equipment
Work on water ways, ponds or water attractions
Will require working with waste paint/solvents
Work with waste oils/fuels
Work with waste batteries
Work with waste fluorescent lamps
Work with waste aerosols (spray paints, brake cleaner)
Will require the use of a motorized company vehicle (excluding carts, or vehicles listed in Equipment Operations above)
Transport fuels or compressed gases
Transport 16 or more passengers
Transport hazardous waste
Transport pyrotechnics
Valid Florida state driver’s license

Director of Event Operations Resume Examples & Samples

Professional Development & Guidance of Direct Reports
A Bachelor’s Degree from a four-year accredited college or university, and a minimum of three (3) years related experience with no less than two (2) years in the event staffing/security industry in a management role is required. A Master’s Degree in Business Administration or Leadership is preferred
The Director of Event Operations - Charlottesville must be able to utilize solid judgment and decision making skills to effectively implement University policies through our part time event staff members at all times, including during emergency situations

Senior Manager, Event Operations Resume Examples & Samples

Own all operational aspects of VMworld US and Europe events
Must exercise flawless administrative judgment
Assume responsibility for decisions, consequences, and results having an impact on people, costs, and/or quality of service within your functional area
Develop, maintain and enforce comprehensive event operational standards, policies and procedures
Act as a key advisor to other team members and internal stakeholder/teams to ensure optimal business outcomes are achieved
Manage teams, suppliers and other contributors to exceptional levels of execution of all assigned deliverables and programs – on schedule and within budget
Demonstrate success in managing and negotiating with third-party vendors
Extensive knowledge of housing block management required
Understanding of event registration services and crowd flow management
Strong project management skills are needed to manage both internal and external requirements. Has excellent customer service skills
Minimum of 8 years of industry related experience with a minimum of 3 years in event management of customer facing conferences of +3,000 attendance or larger
Excellent written and verbal communication skills. Consultative approach to questions, concerns and issues
Extensive knowledge of MS Excel, PPT required
Ability to think strategically, and ensure event activities support business goals
Demonstrate superior communications skills, both written and verbal
Be a team player skilled at both managing and working as part of a team
Minimum undergraduate degree required
74603BR

Franchised Director of Event Operations Resume Examples & Samples

Varies by size and complexity of property
Strong selling skills and understanding of sales processes; can effectively up-sell products and services
Strong customer development and relationship management skills
Broad understanding of facility management (sanitation, maintenance, operations)
Knowledge of contract agreements and legalities
Knowledge of menu planning, food presentation and banquet and event service operations
Knowledge of Event Technology products and services
Knowledge of current trends in event management and event technology and ability to integrate into the operation in a timely manner
Effective decision making skills
Good negotiation and influence skills
Effective coaching and development skills
Financial management skills e.g., ability to analyze P&L statements, manage labor productivity, develop operating budgets, forecasting and capital

Senior Manager, Event Operations Resume Examples & Samples

Work with the Director of Event Operations to oversee the build out and set up of the stadium, team facilities, and major operations for Super Bowl, Pro Bowl and NFL Draft operations
Oversee operational and facility management as part of the NFL's International Game Series which may include current and future international game sites
Working with NFL Football Operations, oversee field event operations at all events to include management of Event Head Groundskeeper and staff
Work with labor management at major events to work with vendors, temporary and full-time labor force, and facilities to ensure all groups work together to build out all necessary facilities and temporary structures in the most efficient manner possible
Event schedule coordination and management for build out and set up of all major events including Super Bowl, Pro Bowl and Draft
Provide operational support of Super Bowl Opening Night
Additional duties as assigned across the NFL's year-long calendar
Prior experience managing large temporary workforce
This is an exempt-level position and will require frequent work on nights, weekends and holidays

Manager of Event Operations Resume Examples & Samples

Support Princeton's 37 varsity athletic teams
Attend assigned events as the game day operations manager
Ensure officials are scheduled for events, provided a locker room and are paid following all events
Coordinate locker room assignments for all events
Arrange janitorial services for all events
Coordinate parking for teams, spectators and officials with the office of Transportation and Parking for all events
Schedule police and security officers with the Department of Public Safety and contracted security as needed for events
Communicate event needs to dining services
Provide game day information and maps to appropriate individuals
Meet regularly with groups supporting athletic events to coordinate all game day details. Areas include, ticketing, marketing, communications, compliance, athletic trainers and facilities
Hire, train, schedule and pay event staff including clock operators, goal judges, ushers, ticket takers and sellers
Manage all aspects of Football Tailgates and distribution of game day parking passes
Update all Event Manager check lists and game day facility polices as needed
Prepare and submit bids for all post season championship events for the NCAA, ECAC and Ivy League. This includes coordinating all operational aspects of the events and submitting budgets as required
Assist in the coordination and oversight of university events such as Alumni Day, Community Day, Class Day and Prom as assigned
Assist in the coordination and oversight of outside events such as the visit of The Dalai Lama and hosting of The National Special Olympics as assigned
Utilize People Soft to manage requisitions and purchase orders for payment of officials and outside contractors
Complete both internal and external invoices utilizing accurate athletic project grants
Participate in the annual review of Emergency Action Plan for athletic facilities in collaboration with the office of Environmental Health and Safety, Risk Management, Fire Marshalls and Public Safety
Routinely review 25Live (University Athletic Scheduling Calendar) to be prepared for upcoming events. Assist with scheduling when the Athletic Scheduler is out of the office
Provide support to the daily operations of Jadwin Gymnasium as assigned
Adhere to Ivy League, ECAC and NCAA rules and regulations
Multi-tasker, self-starter, independent worker and thinker, and must serve as an outstanding representative of the University in contact with the general public and other education-based groups
A high degree of proficiency for writing and communication skills is essential to the success of the job
Must have strong work ethic including organizational skills and have the ability to perform functions with accuracy and attention to detail
Demonstrate confidence and leadership abilities
Demonstrated ability to handle multiple assignments and changing priorities
Work irregular hours including evening, weekends and holidays as needed
One-three years' experience in Event Management or equivalent work experience required
Computer knowledge with Excel and Adobe InDesign
Experience with 25Live Scheduling system
Experience with People Soft

Intern, Event Operations Resume Examples & Samples

Working in conjunction with internal Dew Tour departments on related projects and goals or events including but not limited to: load-in schedules, vendor management, signage plans, training manuals, traffic management, event schedule, permits, logistics, and shipping
Assisting with the inventory and asset tracking at Dew Tour events
Assisting with credentialing plan
Event timelines
Must be able to receive college credit for this internship
Relevant experience in event operations preferred
Ability to work in both team and individual environments
Time management and organization skills
Ability to maintain confidence and handle confidential information
Working knowledge of Microsoft Office Suite (Word, Excel, and PowerPoint)
Expected to be highly organized, have good communication skills, and have the ability to work with a variety of people in a high pressure environment
Able to troubleshoot quickly

Event Operations Director Resume Examples & Samples

Bachelors degree with focus on events and/or marketing preferred
10 yrs of event management experience
Experience of large, complex commercial events with conference program and exhibition delivery
P&L Management
Proven complex budget management abilities
Management of indirect project team
Experience of working in a complex multi layered environment with multiple stakeholders
Strong Executive presence
Strong Financial Management Skills
Effective leadership skills
Fully competent in Microsoft office, especially Excel
Passionate, Energetic & Enthusiastic
Strategic Thinker - Self-motivated Collaborative
Curious and Inquisitive
Creative & Innovative
Solution oriented / collaborative
Confident decision maker #LI-AK1

Event Operations Shiftleader Resume Examples & Samples

Supervise all Banquets/Events
Propose ideas to build the range and quality of C&B
Optimise sales and contain costs, identifying any areas for action
Maintain good communication and work relationships in all hotel areas and with external customers and suppliers
Ensure training is carried out on an ongoing basis
Strong knowledge of hotel/leisure/service sector
Record of success in Conference & Beverage, specifically the ability to deliver profit, control costs, and build customer loyalty
Exceptional supervisory skills to create a winning team
C&B Operations experience in a supervisory position in hotel/Events Centre

Manager Event Operations Resume Examples & Samples

Provide leadership to field teams in order to reach program goals
Manage onsite Event Operations Staff on a daily basis for a variety of events and other work activities
Ensure all event reporting is submitted in an accurate and timely manner
Research and contract third-party vendors including but not limited to equipment, staging and vehicle rental companies
Prepare event reports as necessary
Work alongside Client Services Team to fully understand client expectations for event programming
Analyze event operations and implement recommendations for improving operational efficiencies within the event teams
Manage and control event expenditures within agreed budgets
Performing other event related duties as assigned by management
Experience in managing 3rd party staff agencies to ensure successful event activations
Experience in creating and implementing production timelines
Resourceful leaderships - find a way to make things happen
Ability to travel and work flexible hours including weekends
Nature of this job often requires physical exertion associated with event set-up, tear down and event execution. Applicant should be able to lift a minimum of 40 pounds and work in all sorts of environments

Manager, Regional Event Operations Resume Examples & Samples

For each assignment, manage the process of production from organizing and negotiating with vendors, to setting up operational plans, and coordinating with various internal and external partners to execute large-scale events while maintaining budgets
Act as liaison between internal and external partners, including vendors, facilities management, security, and inter-departmental teams
Work with legal team to draw up contractual agreements with vendors
Manage seasonal staff for Holiday events, tree lightings, and Flower Shows
Conduct site surveys
Act as a team lead on projects, and organizing people during events to maximize abilities, building the skills of coordinators and other team members
Work with City Agencies to secure preparations for the Holiday tree installations and flower shows
Work some weekends, long hours and some holidays
Manage event budgets, large and small. Write purchase orders, follow up with vendors, and negotiate contracts. Responsible for tracking various event budgets within the department
BA/BS degree with 5+ years of project management experience preferably with large scale event productions
Prior experience working in a production field (i.e. television/film production, event coordination, etc.) required
Familiarity with lighting/ sound system set-ups and a basic understanding of electrical requirements necessary for events on-location
Strong interpersonal skills with the ability to build rapport and credibility with internal and external business partners
People management, organized, detail-oriented, customer service experience and the ability to negotiate
Entrepreneurial spirit and dedicated work ethic
Intuition and foresight to anticipate obstacles, and ability to creatively solve problems under pressure and tight deadlines
Ability to multi-task, and prioritize with efficiency
Adobe Illustrator, Adobe Photoshop or design program knowledge preferred

Event Operations Director Resume Examples & Samples

Leadership of EMEA and Middle East Symposium/ITxpo programs to ensure flawless delivery of Symposium/ITxpo
Lead and manage global initiatives to enhance Symposium and Leadership Forums to achieve priorities
Drive strategy to increase CIO attendance at Symposium and Leadership Forums. Develop detailed action plans to achieve growth. Be able to clearly understand and translate the needs of the CIO audience to create on site experiences and programs
Lead extended team across multiple Event Production departments to create event environment which provides urban needs for CIO audience to learn, network and navigate the event effectively pre event and on site
Lead, communicate, and collaborate across all Gartner business units both within events as well as within the company. Lead and support initiatives that help drive growth within research, consulting and EXP
Lead, communicate, and collaborate across all external partners inspiring confidence and translating our strategy to ensure seamless delivery of event
Supplier management: Management and selection of the best partners to support our strategy. This includes regular review and negotiation of contracts
Financial: Overall responsibility for budgets including preparation, negotiations, accurate and timely monthly forecasts, alert management about risks and deviations to plan, and make recommendations for corrective action
Actively participate and lead process of reviewing and enhancing event features and programs by analyzing client feedback. Lead discussions with clients and prospects in order to make recommendations for future program changes
Effective project management including ownership and adherence of timelines and templates and accurately track and evaluate results on overall project goals
Flawless client experience with high client satisfaction scores and strong client retention
Flawless execution
Build and maintain excellent working relationships
Achievement of financial objectives and tight budget management
Engagement and effective management of suppliers
Exceptional operational efficiency
Strong, motivated, fulfilled and happy team
8- 10 yrs of event management experience
Experience of large, complex commercial events with conference program and exhibition delivery (1000 + attendees)
P&L Management (£500K+)

Assistant Director of Event Operations Resume Examples & Samples

Two to five years of event management experience at a collegiate athletic or professional sports level
Experience overseeing and directing workers
Strategic and operational planning and delivery
Must have excellent oral and written communications skills
Must be able to work evenings, weekends and holidays as required
Must possess a valid driver’s license at all times
Must be able to lift up to 50 pounds
Must be able to work outside in extreme weather conditions
Experience working at an NCAA Division 1 athletic department in event and game day management

Event Operations Specialist Administrative Analyst Resume Examples & Samples

The incumbent also responds to phone, e-mail and in-person inquiries; provides word-processing and spreadsheet support using Microsoft Word and Excel. Provides general office assistance; processes invoices, order forms and other standard paperwork
Coordinates delivery and installation of various projects or client materials
Develops effective solutions to emergency operational issues
Prepares and administers contracts for projects and programs including determining sources and vendors, coordinating activities and tracking expenditures
Cover Letter (attach as first page of resume)
Online Employment Application (complete entire application, resume/cover letter will not substitute for any part of the application)

Event Operations Director Resume Examples & Samples

Responsible for partnering with the business to plan events in the APAC region with a focus on events located in Australia and Singapore
Ownership of meeting experience across small lunches (10-15 executives at premier restaurants), briefings (25-60 person meetings across 2-4 hours in a ball room setting), conferences (day long and multi-day meetings with 100+ attendees in ball rooms and premium venues), workshops, golf outings, and sports and art events
Manage the entire meeting planning process from invitation creation through event completion with both internal and external contacts; coordinate with contacts to ensure contacts are accurate, CEB meeting criteria are received, understood and implemented
Monitor attendance reports to ensure capacity is maximized at each meeting; make adjustments to meeting space
Coordinate with program, commercial and creative teams to create internal calendar for all assigned meetings; map out deadlines for all meeting deliverables (confirmation materials, meeting materials, etc.)
Assume on-site management for in-house and external meetings; organize and manage CEB staff, presenters and materials; ensure all agenda timelines are met
Report and distribute accurate data (meeting scores, attendee comments, attendance, costs vs budget, etc.) to all relevant internal departments(finance, program directors); follow up on any areas of concern
Adhere to outlined budgets for each meeting assigned; seek opportunities to minimize expenditures through better vendor partnerships which will not compromise meeting quality
Assist in the collection, review and analysis of historical meeting data in order to predict future trends
Active participant in department initiatives and leader in building strategy and innovation for our meetings experience
Partner with Event Producers and Associates on management and execution of all events tasks
Create and operate a Commercial Operations Team to support administrative operations of the Forums business
Determine which processes are best delivered by Commercial Operations Team and establishing clear guidelines for how these processes will be delivered (including service level agreements)
Commercial Operations may include salesforce data and task entry and reporting, member communications coordination and outreach, member renewal contract distribution and follow up and member meeting scheduling
Partner with Commercial Operations Associates to deliver high quality, timely support and operations to the business
Track record of managing high performing teams
Ability to manage numerous stakeholders with sometimes conflicting needs
Strong record of achievement in current position
Highly organized and attentive to detail; able to manage, prioritize and bring to completion multiple projects
Deep understanding of events and their role in delivering demonstrable value
Superior quality and service standard
Excellent communication skills, both interpersonal and written
Poise and “grace under pressure”
Ability to present self (and upward manage) to external and internal clients confidently and professionally
Solid computer and analytical skills, knowledge of Microsoft Office suite and Salesforce.com a must. Knowledge of CVENT preferable
Results-oriented; exceptional work ethic
Innovative approach workflow: must have ability to imbed flexibility while driving line partners to process adherence
Willingness to travel (50%)

Director of Event Operations Resume Examples & Samples

Perform supervisory responsibilities in accordance with the policies, procedures and applicable laws. Responsible for hiring, training, scheduling, and disciplining of colleagues. Handle employee inquiries, and resolves issues, address employee relations issues and has decision making responsibilities as it relates to managing a staff. Train staff on standard operating procedures and ensure compliance. Inspire, mentor and develop staff to deliver world class service in all aspects of the operation that delight and exceed expectations of our guests, clients and partners
Manage the operation of events inclusive of; sporting events, concerts and other entertainment events. Act as primary contact for events and oversees event management from start to finish
Develop and execute comprehensive operating plans and processes for day-to-day and event-mode operations that ensure the safety and enjoyment of all guests and staff. Ensure all events are developed and executed with thorough and timely communication, highest standards of customer service, safety for all guests, staff, production crew, clients and performers
Develop and execute process and procedures to deliver safe, world-class event experiences
Develop and execute comprehensive operating and safety plans for all events
Review and approve event documentation including manifests and set up/tear down details. Develop operating procedures to ensure consistency in event execution
Build all shows in conjunction with the Box Office and Booking Departments in accordance to production needs, necessary operational efficiencies and maximum revenue opportunities and assign to Event Managers after on sale
Lead meetings as appropriate to review event and other activity with other department heads and key stake holders to ensure flawless planning and execution of all events
Enforce policies and procedures throughout each event and ensure compliance of ADA, local and state fire and safety ordinances
Direct development of management reports and tracking of key performance indicators
Bachelor’s degree or related experience may be considered
7 years of experience planning and executing large, high-profile events in an arena environment
7 years leadership experience in a fast-paced, high-volume, guest oriented operation
2 years in a supervisory role managing a staff, effective coaching and performance management. Outstanding interpersonal skills are required to manage a large and diverse staff. Ability to perform a wide variety of supervisory responsibilities with time-sensitive deadlines
Extensive experience and knowledge of audience control techniques and principles. Demonstrated knowledge of principles of operation of a public assembly facility
Budget planning and experience
Experience and knowledge in operation with current OSHA standards
Comprehension of software applications (CAD, Blue Beam) relative to building operations, preferred
Establish priorities and organize work; plan and direct the work of subordinate staff
Strategic planning skills are required to assist in the development of a vision for the company and an ability to implement a plan to achieve that vision
Demonstrated project management skills with coordinating efforts among various departments and staff levels
Ability to analyze procedures to ensure effectiveness
Detail oriented – ability to keep accurate and detailed records
Experience working in the sports and entertainment industry
Proficient in Autocad

Mgr, Event Operations Resume Examples & Samples

Manages the coordination and execution of all logistical aspects to successfully implement customer-facing conferences, events, and web-based events (including webinars and Virtual Online Events) within established timeframes and budgets in collaboration with the marketing team, agencies, event organizers, exhibit house and vendors
Must be able to represent the organization as the principal interface and have the ability to liaise with a number of stakeholders, including internal teams, client stakeholders and numerous suppliers
Keeps a running updated calendar of events and conferences that the Company attends and/or sponsors
Manage show passes, booth set up and work directly with local offices to provide support for self-managed shows via toolkits
Initiate and participate in pre-show planning meetings to understand the objectives for the show and provide production recommendations, booth layouts and logistic cost estimates
Proactively communicate and manage all event deadlines, coordinate and manage all aspects of the sponsorship and exhibitor kit (payments, ad inserts, etc..), and coordinate housing (as appropriate)
Ensure adherence to contact, lead and engagement capture for CRM delivery and Event Reporting
Project manage any necessary event support deliverables such as posters, signage or graphics, booth panels, table top, flyers, recommending and ordering premium items selection, while ensuring on-time delivery
Provides feedback post event on the value of the conference/event for consideration next year and initiate ongoing improvements of processes
BA or BS in marketing, communications, business, design or related field, with at least 8 years of related experience

Franchised Director of Event Operations Resume Examples & Samples

Determine amount of future business and work load requirements with information gathered from sales department
Requisition required help and instruct work expectations for banquets
Meet with function group leaders to determine last minute changes and discuss various set-up arrangements
Qualified candidates will have a Bachelors Degree in Hotel Management, two (2) years supervisory experience in banquet operations with three (3) years hotel operations experience; OR, an equivalent level of education and experience
The individual selected for this key leadership role will be expected to reside in the Dallas, TX, metropolitan area. We are located in the ever growing and buzzing Telecom Corridor in Richardson

Director, Event Operations Flexible Resume Examples & Samples

Design, manage, and execute large-scale event operations and logistics for all large-scale events owned by the team, working in partnership within the team and cross-functionally with other teams to do so
Manage and lead event planning team execution through detailed action/project planning, weekly check-ins, weekly core planning team calls, facilitating debriefs, designing, planning and executing site visits, and coordinating stakeholders and planning team members around key decision points
Continue to build expertise in and evolve our approach to event operations through critical reflection, human-centered design, and relevant professional development that will facilitate strong and increasingly efficient program design and execution
Develop and formalize operations best practices and codify planning/execution norms across all CLE events and programming
Partner closely with stakeholders and teams across the team and organization to incorporate ops design and best practices into event and program design, as well as community building platforms (which include virtual spaces)
Contribute to a strong team culture rooted in the organizational core values and steward the organizational strategy, priorities, and advance impact toward breakthrough results
4 – 7+ years of relevant work experience
Interest or familiarity with Teach For America alumni
Interest or familiarity with events design, operations, and logistics
Lateral management experience
Knowledge of adult learning and leadership development and community building frameworks preferred
Innovative and urgent approach to solving problems and executing on projects
Excellent judgment and effective prioritization
Ability to manage and execute projects independently but collaboratively
Ability to execute effective, efficient, and prioritized plans (and contingency plans) in partnership with others
Strong critical thinking skills and ability proactively identify opportunities and problems
Operates with flexibility and adaptability in a fast paced, high-stakes environment
Strong ability to manage workload effectively and follow through on execution
Ability to develop and cultivate effective relationships with diverse internal and external stakeholders and support them in contributing to a shared goal
Ability to utilize and build skill in a range of influencing mechanisms to compel support and create opportunities for contribution organizational and team goals
Ease in seeking ideas and input from others

VP, Event Operations Resume Examples & Samples

Drive the operational planning process across all major NFL events -- across a multi-year horizon -- working in close concert with those on the team leading strategy, fan experiences/production, and content across the major platforms
Integrate core operational functions within the Events team, in order to drive increased efficiency and even stronger results. This includes, but is not limited to, the areas of: venue/site planning, budgeting, accreditation, team operations, transportation, contractor management/procurement, long range planning, and hotel operations and management
Deliver world-class events that allow for innovative and unique fan, partner, player and team experiences--driving innovation through every facet of the NFL's event operations.Elevate and drive innovation not only surrounding the League's tentpole events, but also the 60+ important business meetings managed by NFL Events each year
Manage and negotiate with key vendors--proactively getting the best out of these partners who are critical to each of our events
Develop the respect and trust of key internal departments upon whom this role is dependent, including, but not limited to: Security, Football Operations, IT, Finance, PR, Media Operations and Sponsorship
Leverage technology and the newest platforms/ideas to ensure the NFL is at the forefront of the event operations world
Drive positive team dynamics and successes--at times leading and at times influencing

Assistant, Event Operations Resume Examples & Samples

1-3 years of experience with events in an event/party/meeting planner position or equivalent assistant experience (strong internship experience accepted)
General experience and knowledge with catering/food service
Computer proficiency in Microsoft Word, Excel, PowerPoint, Microsoft Publisher and must have the ability to research and retrieve information from the internet and knowledge of social media outlets
Experience in a corporate environment is desirable
Must have a strong customer service orientation with a willingness to interact with a wide variety of management styles and personalities both internally and externally
Strong interpersonal skills and the ability to communicate effectively in oral and written form
A self-starter with demonstrated problem solving capability
Must be detail oriented and able to work in fast-paced corporate environment