Deposit Operations Resume Samples

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R Wehner

Rozella

Wehner

882 Crooks Locks

Houston

+1 (555) 211 6165

882 Crooks Locks

Houston

Phone

p +1 (555) 211 6165

Experience Experience

Phoenix, AZ

Loan Deposit Operations Analyst

Phoenix, AZ

Shanahan and Sons

Phoenix, AZ

Loan Deposit Operations Analyst

Liaise with Client Advisory Services and Relationship Management Team with regards to rejected and exception items
Work with Counterparty Banks in order to confirm, settle and investigate FX and Treasury trades and periodic discrepancies
Manage confirmations and settlement processes for FX and Treasury trades
Maintain existing and create new procedural documentation
Work with Treasury and the Reconciliation Dept to help resolve unsettled items to mitigate settlement and risk, limiting potential lost revenue and aged items
Authorise work processed manually by staff within the Operations Department
Second check and authorise manually entered or repaired incoming and outgoing domestic and international payments

Phoenix, AZ

Loan & Deposit Operations Manager

Phoenix, AZ

Pfeffer, Hoppe and Konopelski

Phoenix, AZ

Loan & Deposit Operations Manager

Drive continual process improvement to streamline business management processes and remove redundancies
Develops and implements plans to improve communication between Employees and departments
Manage ongoing account activity and fraud risk, utilizing an effective combination of people, technology and the interpretation of data trends
Establishes goals and objectives for regular operations and special projects
Ensures that department activities are compliant with audit and risk management policies and regulations. Manages and prepare responses to audit findings, FDIC reviews, or other regulatory information requests in a timely and comprehensive manner
Lead and manage Loan and Deposit Operations employees
Participates in development of units' policies and procedures

present

Chicago, IL

Deposit Operations Lead

Chicago, IL

Borer Inc

present

Chicago, IL

Deposit Operations Lead

present

Assigning and monitoring daily workflow
Assign and monitor daily workflow
Identify and create efficientcies
Ensure all work is completed in accordance to policies, procedures and best practices
Review procedures and provide updates
Perform QC functions to ensure accuracy
Perform quality control functions to ensure accuracy

Education Education

Bachelor’s Degree in Business

The University of Texas at Austin

Bachelor’s Degree in Business

Skills Skills

Ability to adapt quickly to changing business demands as well as work independently
Attention to detail and ability to analyze data and communicate in a clear and concise manner
Understanding of and ability to apply project management disciplines to manage a variety of projects
Ability to identify gaps in deposit servicing and products and offer solutions
Knowledge of deposit regulations, state and NCUA regulations, and Florida statutes regarding deposit and credit union operations
Ability to provide directional or training information and to formulate reports and language for policies and procedures
Proficient analytical, problem-solving, organizational and time-management skills

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Deposit Operations Reg E Specialist Resume Examples & Samples

Assists with the workflow within the ATM/Reg E Department to ensure claims are entered into the tracking process and that the Reg E time frames are met
Works directly with customers to gain further understanding of the dispute and to identify where the customer may have filed the report in error
Works with card partners to obtain additional information to challenge denied claims from the merchant or vendor
Works with manager and Financial Crimes to follow-up on ENFACT cases to ensure proper due diligence and reporting is performed to reduce bank loss and exposure to compliance and financial risk
Participates in the investigation of disputes resulting in losses
Researches and analyzes account activity to see what similar activity has occurred as to reduce our Reg E exposure
Participates in the on-going development of the Bank’s dispute resolution strategy and programs for the purpose of protecting the customers and to minimize or eliminate the Bank’s losses
Participates in the enforcement of loss prevention policies and procedures to reduce, minimize or eliminate fraud losses
Enforces standards to preserve the quality, cost, and timeliness of fraud prevention
Coordinates efforts with banking centers, customers, and other financial institutions to minimize or prevent losses
Maintains working knowledge of Bank’s Security policies and procedures and regulatory issues
20150424

Loan & Deposit Operations Manager Resume Examples & Samples

Oversee the troubleshooting of highly complex issues (many technical) and problems and follow-through to customers and partners. Ensure appropriate escalation of customer service and operational problems
Establishes goals and objectives for regular operations and special projects
Develops and implements plans to improve communication between Employees and departments

Deposit Operations Manager Resume Examples & Samples

70% - Manage overall operation of department
10% - Establish and monitor service level standards
10% - Pursue methods to increase efficiencies in workflow, quality of work produced and production
10% - Other projects as assigned. This position has significant involvement with the Remittance Processing Group, other operational areas such as Item Processing and Treasury Services in all regions. Must be able lead by example in a production office environment

Manager, Bank Deposit Operations Resume Examples & Samples

Recruits, Trains, and Develops a high performing team of Money Movement Analysts (20%) – As required by business volumes, the Manager will staff and train a capable team of operations professionals, capable of delivering the efficient operation of the assigned Money Movement functions. Develops performance management routines with internal and external partners to drive performance and control risks
Develops and Executes (30%) – plans to deliver payments and money movement capabilities to clients across organizational and operational channels. Identifies and executes operational strategies for Money Movement operations to achieve FSB and IFS business objectives and position for future success. Drives operational efficiency and scalability for Money Movement Operations. Sponsors/manages process and technology initiatives/programs across business units to achieve business objectives. Defines target state capabilities and business cases for Money Movement Operations. Drives operational efficiency and scalability for ACH, Wires, Official Checks, and Item Processing. Partners with Marketing and Product to manage and improve core Money Movement Operations product capabilities. Continuously optimizes Money Movement operations in all channels (mobile, online, call center, mail, and face-to-face)
Manages day-to-day operation of assigned Money Movement functions (25%) – to ensure expected business plans and changes are incorporated into capacity forecasts, appropriate staff are scheduled to meet capacity requirements across shifts, and performance meets expectations for service levels, productivity, controls management, quality, staff turnover, etc. Controls 3rd party and internal operational costs. Drives operational efficiency and scalability for ACH, Wires, Official Checks, and Item Deposit Processing. Ensures daily production for wire transfers, official checks, ACH, Check deposits are processed with compliance and quality
Implements and manages a strong risk framework (25%) – Ensures process, procedures, management routines, risk frameworks, controls, metrics, compliance, and quality controls are in place and evidenced for assigned Money Movement processes
Minimum of 10 years in banking with 5 years of demonstrable leadership roles in lieu of a degree
5+ years of Banking operations experience
3+ years of Money Movement experience
5+ years of experience with banking risks and regulations
Management and development of people
Bachelor’s degree in a related field
Functional workings and certifications of ACH, Wires, Item Processing and Official Checks
Risk Identification and remediation
Structuring of effective processes and procedures
Fraud and AML identification and mitigation

Deposit Operations Technical Specialist Resume Examples & Samples

Generates reports from Nautilus to identify changes to critical fields
Uses Monarch to extract key fields of information to identify the fields requiring support
Uses AS400 to review changes identified on the Nautilus reports
Reviews Nautilus and other systems to review the support for changes
Communicates with business and operations staff to obtain support of the changes
Makes determination on the adequacy of explanation/support for the changes within the system
Maintains support and proof documentation
Assists in development and maintenance of department procedures
Provides support for general operational duties

Manager, Bank Deposit Operations Resume Examples & Samples

Recruits, Trains, and Develops a high performing team of Money Movement Analysts (20%) - As required by business volumes, the Manager will staff and train a capable team of operations professionals, capable of delivering the efficient operation of the assigned Money Movement functions. Develops performance management routines with internal and external partners to drive performance and control risks
Develops and Executes (30%) - plans to deliver payments and money movement capabilities to clients across organizational and operational channels. Identifies and executes operational strategies for Money Movement operations to achieve FSB and IFS business objectives and position for future success. Drives operational efficiency and scalability for Money Movement Operations. Sponsors/manages process and technology initiatives/programs across business units to achieve business objectives. Defines target state capabilities and business cases for Money Movement Operations. Drives operational efficiency and scalability for ACH, Wires, Official Checks, and Item Processing. Partners with Marketing and Product to manage and improve core Money Movement Operations product capabilities. Continuously optimizes Money Movement operations in all channels (mobile, online, call center, mail, and face-to-face)
Manages day-to-day operation of assigned Money Movement functions (25%) - to ensure expected business plans and changes are incorporated into capacity forecasts, appropriate staff are scheduled to meet capacity requirements across shifts, and performance meets expectations for service levels, productivity, controls management, quality, staff turnover, etc. Controls 3rd party and internal operational costs. Drives operational efficiency and scalability for ACH, Wires, Official Checks, and Item Deposit Processing. Ensures daily production for wire transfers, official checks, ACH, Check deposits are processed with compliance and quality
Implements and manages a strong risk framework (25%) - Ensures process, procedures, management routines, risk frameworks, controls, metrics, compliance, and quality controls are in place and evidenced for assigned Money Movement processes

Deposit Operations Associate Resume Examples & Samples

On-boarding of new clients, deposit products and cash management services
Review client tax certification forms for completeness and monitor client profile info for FATCA compliance
Performing the quality control and implementation process on all deposit, cash management, and international products
Monitoring of department reports and compliance with Bank regulations
Ensuring department procedures are current

Deposit Operations Associate Resume Examples & Samples

On-boarding of new clients, deposit products, online banking and cash management services
Reviewing client tax certification forms for completeness and monitoring client profile info for FATCA compliance
Providing operational support to internal business partners, including but not limited to Client Advisory Services, Sales teams, and other internal business partners
Independently managing department reports and ensuring regulatory adherence with Bank and Federal regulations
May act as a department lead on team projects or partner with an Advisor/Manager on organizational initiatives
Responsible for the establishment and maintenance of department desktop manuals
Contact clients to obtain missing documentation and/or resolve client inquiries via email and phone
Capturing and effectively recording appropriate data in Bank Systems in a timely manner
Proactively collaborate with Relationship, Operations, and internal/external Tax teams

Deposit Operations Resume Examples & Samples

Managing daily operations and contributing towards successful service level agreements
Process approx. 500 client request per month
High attention to detail, accuracy rate of 97%
Actively participate in team and department meetings & department projects
Effectively Manage Workflow tool and client inquiries
Provide operational support to internal business partners, including but not limited to Client Advisory Services, Sales teams, and other internal business partners

Loan Deposit Operations Analyst Resume Examples & Samples

Contribute to the ongoing monitoring of loan account performance, in support of the bank’s Risk Management policies. This would involve reviewing regular and ad hoc reports, and liaising with colleagues where necessary to address credit risk issues
Second check and authorise manually entered or repaired incoming and outgoing domestic and international payments
Archive daily records
Work with the Product Sales Manager and Client Advisory Services to fulfill client needs and promote future growth in FX and generally promote the bank's services
Work with various audit teams during the numerous audits and testing periods in order to provide these groups with whatever files and transaction samples requested

Deposit Operations Cross Resume Examples & Samples

Builds solid peer-to-peer relationships in a team environment to meet operational needs
Performs data entry, system coding, inventory audits, reconciliations, etc. to ensure alignment between vendor systems and Ally systems
Responds promptly to vendor requests (information, data, letter generation, etc.) on an as needed basis
Associate's degree or Bachelor's degree in business or related may be used as a proxy for the experience
Computer skills sufficient to prepare policy manuals and enter data on spreadsheetsIn limited subject areas judgment is required to determine the applicability of guidelines or policies to specific situations

Deposit Operations Manager Resume Examples & Samples

Managing the team that processes safe box maintenance transactions, drill notices for unpaid boxes and general ledger differences
Managing the team that funds deposit accounts for Contact Center and Online Banking new account applications and processes customer e-requests received from the Contact Center which entails mailing thousands of customer notifications and regulatory disclosures on a monthly basis
Adherence to compliance requirements including regulatory
Maintaining corporate policies and procedures as they relate to the required compliance and regulatory practices for opening, funding and closing accounts
Cross training on new functions and new assignments that will include ongoing product changes and promotions
3 - 5 years of banking experience
2+ years in management position
Project management and presentation experience, including conducting conference calls
Microsoft Word, Excel and PowerPoint
Ability to interact with colleagues at all levels
Retail branch or operations experience
Management of an operations team in a production environment

Deposit Operations Lead Resume Examples & Samples

Receiving and preparing of New Account Opening documents
Scanning documents in preparation of indexing/imaging
Review procedures and provide updates
Ensure all work is completed in accordance to policies, procedures and best practices
Identify key areas of risk
Identify and create efficiencies
Assign and monitor daily workflow
Facilitate department huddles and team meetings
Overall support to Central Imaging Management team
5+ years indexing/data entry experience
Understanding of Lean Principles
1 to 2 years of leadership/managerial experience
Excellent time management skills and ability to appropriately delegate and assign work flow
Retail banking or lending experience

Deposit Operations Lead Resume Examples & Samples

Reviewing procedures and providing updates
Ensuring all work is completed in accordance to policies, procedures and best practices
Identifying key areas of risk
Identifying and creating efficiencies
Assigning and monitoring daily workflow
Facilitating department huddles and team meetings
5+ years of indexing/data entry experience

Director of Deposit Operations Resume Examples & Samples

Responsible for directing and coordinating bank-wide standardization and uniformity of deposit products to include product knowledge, training, and consistency of practices; customer information quality and integrity; record retention accuracy; CD/IRA/Savings/Deposit knowledge and support; and regulatory compliancy of customer information and standards
Maintains expert knowledge of the bank’s core and ancillary deposit systems and serves as strategic adviser to the direction of the systems that impact deposit operations. Works closely with business units to provide subject matter expertise for core and ancillary deposit systems
In coordination with department managers, manages the effectiveness of the deposit operations departments which may include but will not be limited to: customer contact center, online account opening, exceptions and collections
Oversees the assessment and revisions to account agreements and disclosure documents for effective loss avoidance, compliancy, and strategic direction as to the delivery of documents
Works with other departments/managers, such as Retail Banking Services, Marketing, Compliance/BSA, and Retail operations, to ensure the coordination and successful function of all operational delivery methods and to enhance customer satisfaction
Regularly assesses operational delivery methods to identify feasible opportunities for process improvement to the operational areas and offers solutions to enhance these areas while also aiming to enhance the customer experience
Maintains expert knowledge of retail and corporate cash management techniques and how to realize customer requirements on banking systems
Maintains expert knowledge of regulations related to deposits, payments, anti-money laundering, and privacy to ensure that deposit operations are carried out in compliance with internal regulations and all applicable local, state and federal laws and regulations
Develops and maintains standard policies and procedures for deposit operations areas
Supports and guides mergers and acquisition activities related to deposit operations
Oversees the research, development, testing and implementation of new deposit product types that are a result of the Product Committee
Meets regularly with executive management and other business units to discuss deposit operations metric information and service improvement recommendations
Maintains vendor relationships to ensure timely delivery on service commitments
Recruits, selects, trains, motivates, and develops employees by clearly communicating expectations and goals, performing employee coaching and counseling sessions, providing ongoing feedback, and assessing employee performance through the performance review process. Ensures that all direct reports do the same for their assigned staff
Maintains expert knowledge of deposit payments, anti-money laundering and privacy regulations
Ensures that administrator parameters of the bank’s deposit systems such as rates, accruals, regulation codes, service charges are being maintained for deposits
Oversees the coordination of tax reporting to our customers, escheatment of safe deposit boxes, vendor management and risk management
Responsible for ensuring that controls related to Sarbanes-Oxley (SOX) are maintained and supported for the areas of responsibility
Bachelor’s degree required. Business Administration or related field strongly preferred
7 or more years of progressive, hands-on and strategic management experience in deposit operations at a bank/financial services institution of at least $1 billion in asset size required
Must have extensive knowledge of

Deposit Operations Analyst Resume Examples & Samples

Process customer service tickets in a timely fashion and in keeping within SLA
Ability to service the customer with regard to treating the customer fairly, while maintaining operational, regulatory, and legal obligations
Ability to create customer communications with a keen attention to detail
Run monthly and quarterly reports that require customer follow-up via e-mail
Monitor and respond to customer e-mails received in the Deposit Operations inbox
Ability to identify and open production tickets with the vendor (FIS) for resolution and follow-up
Assist with monthly audit reports and reconciliations
Assist with operational projects as needed, to include address updates, monitoring e-mail bounce-backs, 1099 reconciliation, and minor account reviews
Maintain and update procedural documentation
Four-year college degree
1+ year of experience in banking
2+ years of Microsoft Excel is required
Able to handle a flexible list of task to be performed
Prior office operations experience
Ability to perform root cause analysis
Understanding of basic data analysis
General understanding of accounting and auditing

Dr-deposit Operations Analyst Resume Examples & Samples

Researches, designs and tests process/system for enhancement, development and maintenance of business and systems operations to provide direct cost savings to VyStar
Ensures deposit rate changes are timely and accurately updated on the system based on the effective date
Manages and plans the testing and analyzing of new and existing deposit products and programs, as well as department projects
Serves as project leader and directs department employees to plan and carry out assignments to successfully complete the software release, which includes testing and acceptance of the software release
Manages deposit portfolio related to system releases and patches and schedules regular follow-up reviews. Prepares reports and develops analysis tools to monitor and communicate to management about operational performance. Analyzes, researches and develops reports as required. Utilizes project management tools, workflow applications, and other technical resources to carry out work duties and presentment purposes
Maintains the Deposit Servicing Group’s projects by submitting technical projects and system requests and ensures these projects are followed-through, completed and documented
Compiles data and information and developing procedures, processes, or best practices relating to deposit servicing processes for operational improvement and the appropriate risk control environment
Analyzes the deposit portfolio on a regular basis, including account types, balances, volumes, etc., and prepares regular reports
Responsible for and serves as project leader for VyStar’s annual Tax Reporting processes. Communication, scheduling, review and assistance are key components in this annual project
Maintains the department’s transaction security level listing
Creates and prepares directional and training information for management and for dissemination to the Deposit Servicing Group and credit union employees as it relates to deposit products, services and processes
Maintains a monthly report of hours per project and reports this information to the Vice President
Formulates and maps business and functional requirements for workflow, project specifications or new applications or processes
Actively researches and maintains a working knowledge of the various regulations related to deposit operations such as IRS Regulations for IRAs, Regulation E, Regulation D, Regulation DD, Regulation CC, as well as VyStar policies and procedures
Addresses deposit systems and member issues that may arise and require quick analysis, queries, parameter changes, problem resolution, etc
Responsible for interacting with various system vendors and other analysts to maintain current version of software and identify how to implement VyStar’s strategies using these systems
Participates in strategic meetings and team projects geared toward the development of new products and services, and enhancing existing services. Serves as a technical advisor for deposit and member information data on our core system and other deposit applications
In conjunction with other Analysts, coordinates and directs user acceptance testing and roll out of applications in conjunction with the new release, product introductions or revisions, and testing system patches from our software vendor before installation of new software
Develops and maintains supporting procedures to maximize usage of all facets of the system and to increase knowledge to best support the department
Evaluates, responds to, and carries out resolutions to audit findings as defined by Management
Actively works with the Deposit Servicing employees on a periodic basis to evaluate work process, develop relationships, offer recommendations to the Manager, and increase knowledge of deposit operations
Responsible for maintaining a working knowledge of VyStar practices relating to project management and carrying out projects effectively, timely and in a documented format
Employs the highest caliber of confidentiality practices and risk controls due to the nature of the documents and information retained by VyStar
Manages a Self-Monitoring Program to ensure risk and priority items are carried out and accurately documented
Focus Focus your full attention by carefully listening to and observing client or member
Connect Consistently be friendly and approachable. Demonstrate your care
Understand Listen empathetically and ask questions (70%/30% rule)
Counsel Recommend solutions based on your member’s needs and objectives
Advance Ensure that member’s expectations were exceeded
Minimum of three (3) years of experience in a financial institution, preferably related to project management or as an analyst
Proficient analytical, problem-solving, organizational and time-management skills
Experience collaborating with work teams to accomplish goals and strategies is required
Knowledge of deposit regulations, state and NCUA regulations, and Florida statutes regarding deposit and credit union operations
Experience using Technology Reporting tools and workflow applications is preferred
Ability to identify gaps in deposit servicing and products and offer solutions
Must be able to maintain confidentiality of member information
Must be a motivated, detail oriented, able to manage a myriad of projects and work in a fast paced environment
Understanding of and ability to apply project management disciplines to manage a variety of projects
Proficiency with Microsoft products including Word, Excel, PowerPoint, and Outlook, and preferably a working knowledge of Microsoft Project
Attention to detail and ability to analyze data and communicate in a clear and concise manner
Professional communication and interpersonal skills and behaviors are required
Ability to provide directional or training information and to formulate reports and language for policies and procedures
Ability to adapt quickly to changing business demands as well as work independently
Two year college degree in business, computer science, mathematics, finance or accounting
A minimum of two years of experience performing analytical or similar duties may be substituted for one year of college
Four year college degree in business, finance, mathematics, computer science, or statistics fields
Continual training in Technology Reporting Tools and Workflow applications is desired

Deposit Operations Analyst Resume Examples & Samples

Works under limited to moderate supervision to analyze and solve mildly complex operational, systems-related, and/or customer issues
Identifies project requirements by interviewing customers, analyzing operations, determining project scope, and documenting results
Creates and maintains databases and management reports; analyze and interpret data to identify anomalies, trends and opportunities for improvements
May define user requirements and assist with user acceptance testing
Fully proficient in Microsoft Office (Word, Excel and Power Point)
Problem solving and investigative skills
Excellent organization and time management skills
Report writing, including charts, graphs, etc
Aptitude for math and the ability to review and understand numeric data, graphs, and statistics
Able to work equally well on self-managed or team-oriented projects
Proactive and adaptable
Excellent communication skills – must be able to translate complex issues to multiple levels in the organization
Ability to multi-task; able to prioritize and work accurately, flexibly and efficiently under pressure
Must be able to establish and maintain relationships at various levels across lines of business
Must be able to build and deliver recommendations to management

Director of Deposit Operations Resume Examples & Samples

Bachelor Degree in Finance, Accounting, Business Administration, or Economics
Minimum 10 years’ experience in Deposit Operations with mid to large Financial Institution
Strong analytical and process improvement capabilities with accomplishment of efficiency gains/cost savings
Exceptional written and verbal communication skills. Ability to effectively interact with all levels of the organization including senior management
Ability to work under pressure and to strict deadlines. Ability to manage numerous simultaneous priorities in a dynamic and fast-paced environment
High level of professionalism, self-motivation and sense of urgency

Deposit Operations Lead Resume Examples & Samples

Primary responsibilities include
Independently servicing both internal and external customers by processing foreign currency sales, purchases, orders, replenishments and logs
,Responding to branch inquiries on a wide variety of foreign currency services
Assist in training new hires
Researching problems and providing retail and internal departments with resolution within established time frames
Proactively advising management of impending problems or obstacles to meet service standards
Helping to minimize financial risk to the bank
Escalating all technical, system, or procedural issues related to Wall Street or BIC
1 -3 years In-depth knowledge of Foreign Currency operations including Wall Street and BIC teller, systems and operations to successfully adhere to associated regulations and meet established time frames
Minimum 5 years banking and customer service experience
Superior knowledge of department computer applications and systems
Strong capacity to work independently

Deposit Operations Associate Resume Examples & Samples

Contract through December 2017
W2 basis only- No sponsorship
Tempe, AZ
Operations Associate must have a general ability to multi-task and support cross-functional teams
Bachelors Degree, or 3 years equivalent banking experience EEO Employer

Deposit Operations Utilit Resume Examples & Samples

Perform utility relief duties for Tech Center personnel when they are sick, on vacation, taking bonus days, on bereavement, or out for other reasons
Provide retail and headquarters staff with answers to inquiries regarding a very broad and challenging range of bank areas in an efficient and timely fashion via telephone, email, work queue, etc
Investigate and resolve customer problems and inquiries in a timely manner
Use computer programs to retrieve and log information, as well as to track and resolve problem areas and complaints
Participate in providing solutions for more effective and efficient methods for performing operations tasks and help develop and implement effective solutions to ensure quality customer service and a positive working environment
Maintain knowledge of deposit operations bank products and services and general operating procedures of entire bank
Cross train on and become proficient at performing the following tasks and other tasks that may not be listed or may be added as things change
Good knowledge of bank operations, policies and procedures
Excellent telephone voice and verbal communication skills
Ability to work under pressure and time restrictions
Ability to gather facts and draw a sound conclusion quickly for problem resolution
Ten-key calculator skills
Ability to type accurately and operate a CRT for high-speed input
Good knowledge of proof and encoding methods and procedures
Ability to communicate and deal professionally with branch personnel
Must be a motivated self-starter who can resolve problems with a minimum of supervision
Ability to understand complicated instructions and carry out those instructions with minimal assistance
Proficiency in various jobs within the Technology Center in order to provide utility relief
Ability to adjust to flexible working hours
Excellent reconciling skills
One to two years of job related experience

Deposit Operations Manager Resume Examples & Samples

3-5 years previous Operations management experience
Bachelor’s Degrees in finance, accounting, business management or equivalent experience
Ability to work effectively with all levels of employees from clerical to managerial

Deposit Operations Teller Resume Examples & Samples

Ensures that all customer transactions are handled timely and accurately according to guidelines and security procedures are followed
Review electronic deposits for proper payee, proper endorsement and potential fraud
Review possible risk factors of the deposit – NSF, New Account, Stolen Checks, Stale Date, Forged or Counterfeit item
Review deposits for potential fraud trends
Approve deposits within individual limits
Place Reg. CC holds on deposits as required
Experienced decision making regarding approving deposits
Assists in all activities related to Deposit Operations
Daily monitoring and analysis of wire and ACH transactions
Perform daily review of potential fraud results from the Wausau Risk Monitoring system for electronic deposit capture
Set up all electronic deposit capture client limits with the Wausau Risk Monitoring system
Obtain approval from the Cash Management department on any electronic capture over deposit limits
Maintains a current understanding of Bank policies and procedures
Maintains a current understanding of and complies with regulations that include but are not limited to Bank Secrecy Act, USA Patriot Act, suspicious activity reporting, Reg B/Fair Lending, Reg Z/Truth in Lending, Reg DD/Truth in Savings, Expedited Funds Availability Act, Gramm-Leach-Bliley Act, Community Reinvestment Act and the SAFE Act
Assists in training Deposit Operations team members when necessary
High school diploma or GED required, unless age 18
Minimum of 2 years bank teller experience
Experience with customer banking transactions, including Reg CC funds availability
Ability to utilize personal computers and windows driven programs

Deposit Operations Associate Resume Examples & Samples

Responding to internal customer phone inquiries and emails in a professional and accurate manner
Completing account maintenance requests
Processing requests for Tax Levies & Garnishments
Assisting Banking Centers with appropriate resolution of deceased accounts
Balancing and reconciling of internal accounts
Researching and processing of ATM & Debit Card disputes
Resolving daily exception items (i.e. NSF/ODs, Unposts, Chargebacks, Stop Payments)
Reviewing over drafted accounts and performing necessary charge-offs, and reporting to collections
Research and resolve customer account adjustments
Assist in the creation and updating of procedures while routinely looking for ways to improve the process
Demonstrates the ability to learn rapidly and adapt quickly to new processes and technology

Operations Analyst, Deposit Operations Resume Examples & Samples

Check and security deposit processing
Maintain daily reports and productivity metrics as well as processing associated work-flows
Conduct random check validation
Monitor and follow-up missing reports with the vendor
Identify operational gaps/inefficiencies andescalate accordingly to Operations Supervisor
Check in-clearing and Fed adjustment processing
Research and handle escalated operational issues and client inquiries
Develop strong internal relationships with the synergies within the company
Overtime and possible weekends may be required on occasion

Deposit Operations Lead Resume Examples & Samples

Perform QC functions to ensure accuracy
Identify and create efficientcies
Train colleagues and conduct process confirmations
5 plus year indexing/data entry experience required
1 to 2 years of Leadership/Managerial experience preferred
Be a self-started and possess excellent written and oral communication skills

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