Strategic Consultant Resume Samples

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L Kertzmann

Leopoldo

Kertzmann

82452 Langworth Bridge

Los Angeles

+1 (555) 973 1660

82452 Langworth Bridge

Los Angeles

Phone

p +1 (555) 973 1660

Experience Experience

New York, NY

Strategic Consultant

New York, NY

Kutch LLC

New York, NY

Strategic Consultant

Developing and building buy-in of persuasive and market resonating hypotheses, and creating powerful value propositions and messaging to test in market
Delivering measurement strategies and overseeing to ensure execution; leading and managing effective reporting and related communications to the business
Delivering measurement strategies and oversee to ensure execution; leading and managing effective reporting and related communications to the business
Establish accounting policy for the organization, including ownership of the Accounting Policy SharePoint site
Creating the Retail Clinical Model vision and strategies; building alignment with key stakeholders, and executing upon those strategies
Presenting and communicating reports and findings in a consulting capacity to internal and external clients
Has a successful track record of designing, implementing and managing clinical pharmacy programs

Houston, TX

Consumer Experience Strategic Consultant

Houston, TX

Crist-Bogisich

Houston, TX

Consumer Experience Strategic Consultant

Gathering feedback, assessing performance, and coaching Team Members
Applying and influencing the use of leading edge CX design and delivery approaches
Ensuring management information and reporting regarding business process results and improvement project status
High level of competency listening, collaborating, and interacting with teams and leaders at all levels of the organization
Strategic thinking and planning capabilities; organized and detail-oriented
Proficient in data analysis using Excel, utilizing data extracts from production sources or operational data store
Develop interaction flows and journey maps, personas, defining design details and behaviors

present

Houston, TX

Senior Strategic Consultant

Houston, TX

Hills-Connelly

present

Houston, TX

Senior Strategic Consultant

present

Identify, develop and implement process improvement ideas that drive improved efficiencies and cost savings
Work flexibly and contribute to the work and performance of the team
Create visuals of patient journeys, cadence maps
Help clients and internal team members make good use of Epsilon’s data assets solutions, including HealthEx, MD Nexus, TSP, Shopper’s Voice
Maintain campaign performance bencharks
Strategic Client Management & Client Relationship Building
Lead strategic sourcing and category management projects and activities

Education Education

Bachelor’s Degree in Business

University of Georgia

Bachelor’s Degree in Business

Skills Skills

Strong knowledge and understanding of key global higher educational themes and trends and the role of technology to support these
Ability to multi-task while maintaining careful attention to detail
Knowledge and understanding of the securities industry, specifically knowledge and understanding of RIA's and B/D's
Ability to effectively communicate and present to diverse groups and individuals through strong written, speaking and listening skills
Strong interpersonal skills including ability to engage in consultative discovery and review exercises
Excellent written, verbal and presentation skills
Excellent skills in navigating issues at an academic institutions and overcoming obstacles with strategic problem solving skills
Proficient skills with Microsoft Office software including Word, Excel, PowerPoint and Outlook
Ability to engage effectively and credibly across all levels of higher education including institutional and sector leadership
Demonstrated ability to build and strengthen relationships with both internal and external business partners

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15 Strategic Consultant resume templates

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Strategic Consultant Resume Examples & Samples

Provide documented detailed requirement specifications for approved projects. This will include defining requirements, gap analysis, identifying issues and recommending solutions
Utilize understanding of desired end state and projected benefits to plan and prioritize project deliverables and milestones, ensuring appropriate accountabilities and monitoring procedures are in place to minimize and control risks and facilitate achievement of project goals
Possesses a University degree in business or a related field. An MBA would be an asset
Possesses strong management consulting experience, or experience in a financial services environment in a true consultative role
Strong Leadership experience in a transformational, fast-paced environment
Passionate around creativity, constructively & courageously challenging ‘the way we do things’ and willingness to make and drive to choices/trade-offs & decisions
High proficiency using MS Office, particularly Project, Word, Excel and Visio

Strategic Consultant Resume Examples & Samples

Strong knowledge and understanding of key global higher educational themes and trends and the role of technology to support these
Ability to engage effectively and credibly across all levels of higher education including institutional and sector leadership
Experience in undertaking research, collecting, analysing and interpreting qualitative and quantitative data
Experience with online course development processes
Some previous experience in developing and deploying new consulting programmes/solutions
Second language preferred: Spanish, Portuguese, German, French

Enterprise Solutions Resolution Strategic Consultant Resume Examples & Samples

Manage the strategic planning process including the coordination of all inputs and the development of the planning document
Implement and monitor performance against intended benchmarks and objectives
Monitor key HR related milestones like leader engagement plan entry for progress and completion
Provide Resolution Team oversight/tracking against financial objectives
Leadership development program – leveraging internal best practices and programs while assessing additional developmental needs and opportunities
Champion talent mindset/Lead talent strategy, in collaboration with operational leaders, to ensure opportunities for top talent to get exposure to leadership, coordinate quarterly talent reviews‎. Manage organization to complete mid-year performance reviews, IDPs, and Talent reviews. Support leaders through associate IDP creation and facilitate stretch assignments for identified top talent. Also monitor talent profile performance at the associate level to validate progress against performance management and corrective action in support of leaders
Leadership forum and all associate meeting coordination
Communications – town halls, leader business reviews, associate messaging and on line collaboration spaces to gain insight/input from associate population
Candidate must possess a strong ability to influence, collaborate, and lead associates in and outside the team to optimize results
Work collaboratively across all business segments to proactively identify and/or rapidly respond to high-priority initiatives that have broad reaching implications to our corporate strategy
Candidate must have the ability to partner with internal stakeholders and tap internal resources to drive initiatives forward
Have an understanding of the businesses, possess the ability to analyze business problems and opportunities and provide assistance to others in understanding the vision and removing barriers to progress
Human Resource experience with a focus on engagement and developing talent strategy
Experience with keeping a pulse on culture, engagement and wellbeing frontline associates

Stars Strategic Consultant Resume Examples & Samples

Strong analytic skills and the ability to use data to drive improvement activities
Previous management and operations experience in the managed health care industry leading teams focusing on operational improvement and performance management
Strong organizational and prioritization skills with ability to collaborate with multiple departments
Ability to apply leadership strength and critical thinking to short-term, mid-range, and long-term goals
Detail orientated and comfortable working with tight deadlines in a fast paced environment
Ability to work independently under general instructions; self-directed and motivated
Executive-level communication skills, written and verbal that can be applied to external audiences as well as internal audiences
Excellent PC skills (including MS Word, Access, Excel and PowerPoint)
Strong knowledge of Stars/CMS/Quality and Provider Rewards
Previous Humana experience in a position of influence
Knowledge of Human’s internal policies, procedures and systems Reporting Relationships

Content Marketing Strategic Consultant Resume Examples & Samples

Leading content marketing, including developing and executing strategies for content creation, distribution, and user experience for the Group line of business
Ensuring all content is on-brand, consistent in voice and tonality, and optimized for search and user experience across all channels including social, online, email, mobile, video, etc
Creating a pipeline of engaging content including original, third party, and campaign driving
Enhancing the user experience within the Group segment’s content hub to drive engagement
Defining and testing lead generation and conversion strategies
Partnering with the segment’s president to produce and maintain the blog
Striking the right balance between brand defining and lead generation content creation
Infusing a test and learn discipline
Creating and managing the planning cycle, deliverables, and annual drive calendar
Delivering measurement strategies and oversee to ensure execution; leading and managing effective reporting and related communications to the business
Driving and overseeing public relations as an integrated marketing component; primary responsibility and management of our PR agency as a team resource
Serving as go-to resource for emerging content opportunities and distribution technologies
Managing direct report(s)
Bachelor’s degree or 5-7 years of Marketing experience with a demonstrated ability of managing and prioritizing a diverse set of projects
Demonstrated thorough understanding of business, marketing strategy, lead generation, digital marketing, and content marketing
Strong, demonstrated skills understanding emerging content trends
Strong, demonstrated strategic skills and consulting skills
Ability to lead, influence, and collaborate in a cross-functional environment
Degree from a top tier university
Formal leadership experience
Previous Financial Services experience

Provider Process & Services Innovation Strategic Consultant Resume Examples & Samples

Play a key role in the selection and employment of various multichannel technologies that will further improve Humana’s already exceptional provider service
Develop and maintain both internal and external relationships that serve as resources of technical knowledge and aid in performance improvement
Communicate with business to identify and prioritize needs
Be able to communicate the strategic vision for the Provider Process & Services organization
Drive change through the Service and broader business organizations
Collaborate with the team to identify impacts/downstream effects of various technologies on Humana’s existing business practices
Mitigate high priority risks and resolve escalated issues
Work with vendors and outside consulting groups to find and implement new solutions
Provide day to day oversight of consulting
Track record of highly successful individual contribution
Demonstrated experience in selection, implementation and execution of large scale strategic initiatives especially technology related initiatives
Strong communication and leadership skills (willing to challenge the status quo)
Experience in or with the Technology or Telecom industry
Understanding of corporate strategic goals
Understanding of impacted business capabilities and processes
Risk Taker
Understanding of Big Data
Knowledge of medical practice management, processes, and systems

Strategic Consultant, Clinical Analytics Resume Examples & Samples

Experience leading teams engaged in analytics and the development of actionable business insights and/or business solutions; has led others in Analytic or technical roles
Passion for solving problems; Proven ability to draw analytics insights and communicate outcomes effectively to all levels of project and program stakeholders
Experience providing consulting to business units around operational, clinical and/or consumer analytics insights
Master’s degree of Engineering, Informatics, Public Health, Business Administration, Econometrics, Information Technology, Mathematics, Statistics or a related field or equivalent experience
Minimum of 3-5 years planning, managing and delivering complex, large scale, cross-functional projects or programs
Experience using one or more cutting edge technologies and applications in analyzing large, dynamic data sets – examples include, SAS, SQL, R, Qlikview, Tableau, etc
Experience with developing strategic analytics programs
Problem solving utilizing innovative or creative approaches
Experience leading teams engaged in cutting edge analytics of Big Data
5+ years’ experience in Data Science, statistics, predictive modeling, text mining, machine learning or similar advanced analytics capabilities

Market Management Strategic Consultant Resume Examples & Samples

Successful project management experience in healthcare or a similar service environment
Ability to mentor and manage associates in customer loyalty and service-oriented behaviors
Ability to travel occasionally (<20%) for meetings and to present information as required
Project management certification and/or training

Digital Strategic Consultant Resume Examples & Samples

Partner closely with leaders in other areas of the organization to understand their strategies, goals, challenges and opportunities
Develop hypotheses, manage data collection, model creation and analysis, conduct primary and secondary research, creatively tackle information limitations, and surface insights
Provide intellectual leadership for the team and ensure that the project is delivered on time and within budget
Harness the team’s diversity to ensure the development of creative solutions to complex problems
Create Cost Benefit Analyses (CBA) for recommended solutions or partnership opportunities
Be comfortable managing mid-level executive client relationships and presenting at meetings to a range of audiences
Lead and deliver pilot projects
Lead cross-functional teams
Provide strategic thought leadership on digital opportunities that will drive Humana’s strategy forward
Provide your team members formal and informal feedback and encourage them as they continue to develop their skills
Minimum of 7 years of experience in the digital field, with at least 3 years in a leadership role
Outstanding consulting and project management skills
A strong background in problem-solving and analytical skills
Knowledgeable about the digital space and up-to-speed on cutting edge technology
Exceptional self-initiative- big picture and milestone / deadline driven
Flexibility and adaptability- comfortable with defining structure needed for a complex project when it does not exist
Proficiency in Microsoft Excel, Word, MS Project, Visio, and PowerPoint
Effective communication with all levels of team and stakeholders
Bachelor's Degree, MBA preferred, in a related field
Experience in a highly complex, multi-stakeholder industry (such as healthcare, health insurance, financial services or travel)
Prior experience in a major management consulting firm

Medicaid Strategic Consultant Resume Examples & Samples

Serve as a strategic consultant by liaising between our Health Services and Medicaid departments and work closely with our external Medicaid partners
Collaborate with larger Medicaid MSO's
Collaborate internally with various departments including Quality Management
Develop and execute solutions to increase clinical program participation
Possess a deep understanding of Utilization, Case, and Disease Management
Represent the market on corporate Medicaid Strategy
Work on special projects and strategies
Five or more years in Managed Care with Medicaid experience
Good knowledge of Utilization, Case, and Disease Management
Deep understanding of strategic planning
Previous leadership and/or management experience
Willingness to manage and prioritize diverse projects

Professional Affairs Strategic Consultant Resume Examples & Samples

Prepares internal documents to inform business owners of potential changes to rules and regulations
Strategizes solutions to complex problems
Promotes an appropriate sense of urgency and help prioritize options to address legislative and regulatory issues as they arise
Identify and delivers efficiencies in reporting key state regulatory and legislative metrics
Develops white papers to influence key pharmacy issues
Motivates other team members and acts as a resource to others with less experience
Willingness to independently manage other projects as assigned
Degree in Pharmacy (BS or PharmD)
3+ years of Healthcare/Pharmacy industry experience
Demonstrates knowledge of state and federal legislation
Proficient with MS Excel, Word and PowerPoint
Advanced verbal and written communication skills
Ability to independently interact effectively with internal business partners
Experience in the evaluation of Legislation and Regulation impacting the administration and provision of Pharmacy Benefits
Familiarity with Medicare regulations and processes
Experience working with a government entity, specifically with experience working with the regulation and legislative processes

Provider Contracting Strategic Consultant Resume Examples & Samples

Communication: Ensures understanding regardless of the communication vehicle; understands the needs and perspectives of others and tailors delivery accordingly; shares information appropriately; actively listens
Innovates: Introduces or develops new ideas and processes which improve performance and productivity. Generates insights through thought leadership. Leverages business intelligence, data, insights, and other research to drive differential value and expand Humana's capability to compete
Leadership: Tells the Humana story; inspires extraordinary results by engaging others, leading change, valuing diversity, and shaping the culture to support a high performance environment
Financial accumen related to CMS findings, market cost and trends
Understanding of utilization trends, risk scores, 5-STAR components
Familiarity with California Managed Care market
Familiarity with California Provider IPA and Hospital Networks
Critical Thinker, Multi-Task Oriented, Exceptional Organizational Skills
Financial/Trend Analysis experience preferred

Sales Strategic Consultant Resume Examples & Samples

Demonstrated ability to focus on execution in a rapidly-changing environment
Advanced experience leading mid- to large-scale special projects and producing metrics, measurements and trend reports
Highly skilled in tailoring verbal and written communication to the audience
Ability to work with project stakeholders at all levels in the organization in a collaborative, team environment
Master's Degree in Business Administration or a related field
Experience in healthcare, specifically Business Development, Sales, or Operations

Associate Engagement Strategic Consultant Resume Examples & Samples

Responsible for collaborating across the organization to develop and execute on a strategy that will accelerate our overall performance
Design innovative tools, programs and initiatives to support the organization
Strengthen the connection between engagement, leadership & associate development, inclusion & diversity and overall culture
Lead cross functional teams to improve well-being and engagement
Conduct, facilitate and organize cultural opportunities for associates
Measure impact of initiatives
Proven ability to collaborate and build relationships
Ability to prioritize and follow through on deliverables
Strong organizational, interpersonal, communication and presentation skills
Ability to lead across a matrix organization
Innovative thinking , Passion and Energy
Experience developing and supporting initiatives within Humana aligned to one or more of the following areas: Operational excellence, Inclusion and Diversity, Development, Engagement and Well-being
Knowledge of the clinical model and clinical operations
Previous Clinician

Consumer Experience Employer Group Strategic Consultant Resume Examples & Samples

Systems thinker with expertise in the human-centered design process and human factor
Plans and conducts ethnographic research studies, analyzes field data, and clearly communicates insights and opportunities that are actionable by designers, for design and innovation
Excels in visual communications, with a particular emphasis on problem framing, concept development, visual storytelling and strong information design
Provides a strategic lens within front-end innovation projects that includes consideration of stakeholder experience journeys, product and service portfolios, and business cases
Structure and conduct insight, concept generation, and concept roadmapping workshops
Designs business models that improve consumer experiences and the bottom line, in collaboration with business partners
Actively participate in the Design Research / Design Strategy professional community and maintain expert knowledge of relevent research and strategy approaches, tools, and process improvements
Strong experience with Design, Human Factors Engineering or experience in conducting usability studies
Master’s Degree in Business Administration or a related field

Business Model Finance Strategic Consultant Resume Examples & Samples

Ensure financial efforts effectively inform business decisions for pursuit efforts
Lead the design and development of business model finance and value decision tools
Demonstrate capability to inspire others to join the design of enhanced or new business models
Quickly establish rapport with existing business unit accounting teams
Proactively identify potential challenges and barriers to finance strategy and actively develop contingency plans
Apply required resources in a manner that will meet timing and financial requirements
Establish and leverage partnerships within the Company to enable development and testing of business model scenarios
Support the communication and reporting of the team’s progress to all pertinent stakeholders within the Company
Meet performance objectives and support a monitoring system by which performance to goal is measured and tracked
Efficiently and effectively utilize support teams’ resources to meet performance objectives
Exhibit sound business acumen required to effectively meet business objectives
Business finance experience; cost modeling and price determination experience primarily
Master’s Degree in Business Administration or a related field; or suitable business experience
Demonstrated ability to generate innovative solutions and champion innovation
Proven effectiveness in operating within a matrix organization
Experience in demonstrations and prototyping process
Chartered Financial Analyst certification preferred

Strategic Consultant Resume Examples & Samples

Pharmacy Degree
5 years of Account Management Experience or 5 years of Humana Pharmacy experience
Experience managing multiple priorities, multiple accounts / projects
Strong analytical skills; written, verbal communication skills; ability to draft, prepare, and deliver presentations
Must be willing to travel up to 10% (client specific requirements)
PharmD

Strategic Consultant Resume Examples & Samples

Use research and data to help define and refine the larger age-in strategy, with a focus on market-level and distribution partner opportunities
Oversee development and execution of key age-in initiatives to further the strategy
Use analytical skills to assess migration rates, profitability, and persistency
Partner with cross-functional leaders to strategically develop integrated age-in campaigns
Ensure proper measurement of campaign components with the ability to report out on impact and future optimization recommendations
Develop a working knowledge of the company, its products, the healthcare industry and the regulatory agencies that govern us in order to develop effective campaigns
Bachelor’s Degree in Business
Exceptional oral and written communication and interpersonal skills
Able to effectively and diplomatically interact with and motivate internal and external stakeholders
Able to articulate complex topics in a concise and organized manner
Experience in writing reports, business plans, cost-benefit analyses, process flows, and project plans
Responsible, self-motivated and accountable for meeting deadlines and achieving implementation targets
Previous experience in taking a concept to completion
Knowledge of Humana’s internal policies, procedures and systems preferred
Microsoft Office proficiency; particularly Excel and Powerpoint
Prior Marketing Experience for a Fortune 500 company
At least five years of business experience
Business-to-consumer marketing experience or P&L background
Experience working with IT

Enterprise Data Strategic Consultant Resume Examples & Samples

Experience with SAS and/or SQL
Deep understanding of strategic data planning, direct response marketing, customer acquisition and retention programs, and primary and secondary research processes Strategic thinking and planning capabilities; organized and detail-oriented
Strong database software proficiency
Ability to mentor and manage associates in data strategy best practice methodologies
Strong ability to be able to translate data into a well-defined story
Experience leading enterprise wide initiatives
Experience with Oracle, Netezza

Strategic Consultant National Health Plan Operations Resume Examples & Samples

Understanding and experience regarding Network development, access and adequacy, network requirements; internal and external customers and market/field experience and coordination
Excellent written and verbal communication skills, reporting and presentation skills
Ability to mentor, influence and manage associates and network operations
Network development and management experience, Government programs, contracting, network operations experience and knowledge, experience with Medicare and Medicaid programs

Consumer Experience Strategic Consultant Resume Examples & Samples

Plans and conducts ethnographic research studies, analyze field data, and clearly communicate insights and opportunities that are actionable by designers, for design and innovation
Performs comprehensive analyses of the competitive landscape, stakeholder ecosystem, market forces, and trends shaping an industry
Structure and conduct insight, concept generation, and concept road mapping workshops
Collaboratively create visuals, graphics, task analyses, storyboards, and varying levels of UI prototypes
Defines new product, service and experience value propositions that are desirable for people, viable for the business and technically feasible. Builds business cases around ideas as a way to qualify their commercial potential
Actively participate in the Design Research / Design Strategy professional community and maintain expert knowledge of relevant research and strategy approaches, tools, and process improvements
Ability to mentor and manage associates in customer loyalty and direct response methodologies
A minimum of 5 years management experience
Visualization skills, story boarding (Creative Strategist)
Thorough understanding of process improvement methodologies and tools (Six Sigma, Lean, DoE, DFSS, BPMS, etc.), design thinking, critical thinking, and change management principles
Track record of generating cost savings and increasing customer experience and loyalty through process improvements, management and change management
MUST be comfortable facilitating customer events, building and implementing regional and site level improvement plans, directly providing hands on leadership of key projects and teams for continuous improvement
Extensive experience going from the "shop floor" to senior management levels facilitating change in culture of employees, business leaders, departments and business organizations to embrace Lean and Six Sigma philosophies to significantly improve business execution
Demonstrates a results-based leadership style with strong impact and influencing skills
Proven ability in strategy development, program implementation, team building, coaching, mentoring, planning and budgeting

Strategic Consultant Resume Examples & Samples

Bachelor’s Degree and 5+ years of experience in managed care or provider operations
Prior operational leadership experience in sales, finance, health services, and/or medical management; ability to partner across functions to create and deploy win/win strategies
Comprehensive knowledge of health plan finance and the compensation arrangements between health plans and providers, including the financial viability of complex provider contracts
Familiarity with current state of affairs in the healthcare industry

Regional Leader / Strategic Consultant Resume Examples & Samples

Deep understanding of California health care delivery system, managed care strategic planning, customer loyalty and retention programs
Deep understanding of the market segment opportunity, product development and product positioning; able to direct the implementation activities for a team
Enthusiasm and motivation essential; a confident change-agent
Ability to mentor and partner with internal associates
Manage and prioritize diverse projects
Graduate degrees strongly preferred

Strategy Innovation Strategic Consultant Resume Examples & Samples

Collaborate with internal clients by analyzing each situation in order to recognize and identify opportunities that will contribute to the operational excellence
Support the development of company capabilities that will support sustained, integrated consumer and provider interactions that will drive consumer and provider advocacy and loyalty
Possess a some understanding of segmentation and/or market segment opportunities, product innovation and product positioning
Support implementation activities for large multi-disciplinary teams
Support conceptual designs and recommend efficient and effective technology solutions
Support the understanding of how emerging technology can be used to reinvent business activities and streamline the operating model
Positioning, analyzing and critiquing new ideas and translating them into actionable recommendations
“Negotiation skills necessary to influencing key business decisions and affect business outcomes
Ability to effectively articulate a business strategy to professionals across the continuum of health care business entities
Leadership interface competencies, evidenced by ability to interact as a peer with corporate leaders, fostering collaboration and valuing diverse perspectives
Ability to embrace change, enjoy experimentation, and identify new frontiers
Possess a creative mindset as necessary to design innovative operating model concepts that achieve corporate goals & objectives
Solid financial understanding
A minimum of 5 years’ experience and broad-based healthcare experience developed through progressive leadership roles
Proven ability to ideate, conceptualize and design innovative business solutions that have not previously been considered
Solid understanding of balance sheets, budget/actual financial management & oversight, P&L statements, sensitivity to department expense drivers (FTEs, etc.)
Some experience in strategic planning and the development of strategic business
Proven ability to create solutions that achieve strategic business plans
Demonstrated success with Business Performance Metrics
Management analyzing large scale projects through to implementation An organized and detail-oriented mindset
Willingness to manage diverse projects with little up-front definition
Exceptional communication, consultative and negotiation skills
Demonstrated understanding of IT implications when dealing with major initiatives
MBA or other relevant graduate degree preferred
Experience with a major strategic consulting firm
·Finance background
Technology background/experience
Prior experience working with physicians or hospital providers

National Ancillary Strategic Initiatives Strategic Consultant Resume Examples & Samples

Strong provider contracting background; risk contracting and management experience preferred; ancillary provider contracting and/or risk contracting including capitation for specialty services to providers and/or vendors a strong plus
Experience with RFPs for national provider/vendor services, implementation of contracts, and contract/ program management a strong plus
Deep knowledge of the managed care and health care provider industries
Ability to work in a team environment with all stakeholders both internal and external to the department
10+ years of experience in managed care including provider contracting preferred; exceptions considered for unique backgrounds
Master’s degree preferred
Health care degree or strong health care experience outside of managed care a plus
MS Office proficiency
Expertise with Excel and Access a plus

Quality & Stars Maximization Strategic Consultant Clinical Focus Resume Examples & Samples

Work with internal partners to determine a consistent approach to member and provider messaging and targeted recommendations/plays to improve quality scores
Work with the Market Leaders to determine the appropriate approach the markets and identify recommendations/plays to improve quality scores
Collaboration with vendors, health care facility representatives, providers and other key stakeholders to develop relationship, resolve issues, and promote mutually beneficial strategies and processes
Active coordination and engagement with key internal stakeholders that provide services and support to Humana and/or directly to customers
Ability to identify and evaluate data trends and determine the impact to the Clinical quality scores
Effectively manage virtual teams
Bachelor’s Degree in Nursing, Business, Finance or any field
Excellent communication skills both verbally and written
Prior work experience in the health solutions industry with demonstrated success directing and leading teams
Proficiency in analyzing and interpreting trends
Comprehensive knowledge of all Microsoft Office applications, including Word, Excel and PowerPoint
Ability to see the big picture and drive outcomes
Experience building out initiatives stemming from quality measures and showing definitive outcomes
Ability to use your analytical skills to improve strategy and make recommendations
Minimum of 2 years of leading teams and having direct reports – a proven leader
Ability to manage multiple projects and priorities effectively
Ability to self-motivate and provide self-direction
Clinical experience
Registered Nurse
HEDIS experience is a plus
Experience in leading Quality initiatives using methodologies like Six Sigma, TQM, etc
Six Sigma Certification also a plus
Knowledge of Medicare, Medicaid, and Commercial lines of business is a plus

Strategic Consultant Resume Examples & Samples

Working understanding of Health Insurance and/or PBM Experience
Progressive product development experience – 5 to 8 years
Regulatory (DOI, CMS, etc.) experience
Partnership Development/Consulting experience
PBM product development
Six Sigma Certification is also a plus

Strategic Consultant Provider Services Segment Resume Examples & Samples

Strong Forecasting and Modeling Skills and Experience
Deep understanding of strategic planning, as well as insurance and healthcare
Ability to influence leadership and other associates with data analysis and presentation
Willingness to manage and prioritize multiple diverse projectsBachelor Degree

Strategic Consultant Resume Examples & Samples

Exceptional facilitation skills
Flexible- Ability to take different directions and manage multiple work streams
Experience with interfacing and influencing senior level management
Project management experience, preferably PMP certified
Previous experience working in a Medicare/Medicaid environment
Knowledge of Humana’s internal policies, procedures and system

Provider Contracting Strategic Consultant Resume Examples & Samples

Monitor value-based contract performance, track metrics, and collaborate with other key stakeholders on improvement activities
Lead development/tracking of network initiatives across Medicare, Group and Individual products
Project management of strategic/high visibility projects and implementation of new complex contracts
Relationship management between market leadership, market network team, provider network operations, external network vendor partners, and National Ancillary Team
Supervision of two (2) FTEs providing network/financial analysis
Role reports to Vice President Contracting for Desert and Pacific markets
Strong understanding of project management, relationship management as related to network contracting and provider relations
Expertise in the areas of provider communication, education, training and provider compliance
Experience in value-based and complex provider contract development
Understanding of and coordination of policy and procedure governing programs
Network development, contracting, cost improvement initiatives and knowledge, experience with Medicare, Group and individual product lines

IT Project Controls Strategic Consultant Resume Examples & Samples

Strong experience in building and managing the strategic program and project management function. Defines and develops enterprise wide IT Project portfolio management practices, processes and metrics
Provides thought leadership, and participates on teams to provide input to decisions regarding processes, standards, best practices and tool utilization
Participates in detailed design and development of methodologies, processes and standardization of tools
Communicates with IT and business leadership; responsible for communication of tools, processes, standards, etc
Champions and influences the use of established processes, methodologies & tools
Assists in the delivery of projects in the IT project portfolio ensuring they are on time, within budget, delivered with quality, and to meet strategic and business requirements
Bachelor’s Degree in Information Technology or Computer Science, or equivalent experience
Master’s Degree in Information Technology or Computer Science, or equivalent experience
Agile / Scrum experience
Project Management Institute certification

Strategic Consultant Resume Examples & Samples

Deep understanding of strategic planning, project management, relationship management as related to network operations and provider relations
Ability to manage and prioritize diverse projects and deliverables
Medicaid and Medicare network experience, Government programs, contracting, network operations experience and knowledge

Strategic Consultant Resume Examples & Samples

Responsible for leading multiple EIP initiatives to improve stability
Recognize and support departmental objectives and drive process methodology that will achieve desired business outcomes
Provide strategic direction and ability to influence team members both within and outside of EIP to achieve desired results
Develop and execute stability programs
Develop trend analysis and response processes and reporting for all areas of the Cyber Security Operations Center (Cyber Defense & Intelligence Center, Forensic Security & Investigations & Technology Operations & Incident Response)
Direct applicable information protection experience
Proven ability to quickly earn the trust of sponsors and key stakeholders
Ability to navigate a highly matrixed organization
Focused and versatile team player that is comfortable under pressure
Ability to communicate at all levels with clarity and precision both written and verbal
Prior experience in technical team leadership role (i.e. team leader, scrum master, technical leader)
MBA or Master’s degree in Information Systems or Computer Science
Experience with MS Project & Visio
Experience developing and executing strategic initiatives focused on operations stability

Strategic Consultant Resume Examples & Samples

Utilize best-in-class, state-of-the-art analytics and measurement methodologies in an environment that supports innovation; lead the analytics and insights capabilities for the department, including visualization of metrics and advanced analytics
Work to integrate (via enterprise data warehouse or other means) multiple disparate data sources from a variety of systems, including, but not limited to web analytics, customer experience management, call center, sales, social media listening, voice of the customer, and surveys with a goal to discover meaningful implications for businesses to make concrete business decisions
Influence the development, selection process, and ongoing support of system-wide analytic and reporting environments and tools
Engage and coach analyst(s) to ensure they are delivering actionable insights to lines of business, develop career path for growth and build an environment of team unity
Build a robust capability in advanced analytics including regression analysis, attribution and segmentation techniques. Identify appropriate partners and recruit talent
Evaluate the effectiveness / ROI of digital marketing channels and campaigns. Influence the strategy for testing, analyzing, and forecasting digital marketing results
Create leading-edge analyses that uncovers opportunities for website improvements and drives incremental sales
Package and present analytical findings and communicate (both written and verbal) complex concepts to senior leadership
Actively drive usage and adoption of Digital Analytics data, tools and solutions
Define, measure and manage organizational demand and needs for digital analytics services and infrastructure
Serve as a liaison with external analytics partners, a key advisor for leadership, and the steward of analytics and information assets in the organization
Oversees all analytics team projects to deliver consistent, timely, and meaningful analytics in support of organizational agendas and priorities
Manage relationships with digital analytics vendors around all aspects of data infrastructure, reporting, and visualization
Collaborate closely with other analytical functions including the Consumer Marketing and Data Analytics and Enterprise Digital Analytics & Architecture
Provide partnership on large cross-functional initiatives, including Consumer 360, Campaign Management, and CRM
O Knowledge of data collection, management, analysis, and advanced analytics methods and tools

Strategic Consultant Resume Examples & Samples

Lead Physician Group Quality Performance Measurement and conversations/alignment with other areas around Physician Quality
Be a consultant to internal clients recognizing and pursuing opportunities to leverage physician metrics in corporate and market programs
Ideate, develop and execute actionable reports and dashboards by considering trends, competitive landscape, alignment with other provider initiatives, and other factors
Be an effective communicator who can actively advocate and educate diverse audiences on physician performance metrics
Proactively seek and foster partnerships/alliances with compatible companies to enhance analytical capabilities
Possess a deep understanding of physician networks, product offerings, and quantitative approaches which produce meaningful results; able to direct the implementation activities for a team
3-5 years’ work experience in data and technology focused leadership roles
Masters’ degree in quantitative field of study
Strategic thinking, planning, project management capabilities; organized and detail-oriented
Strong database software proficiency with experience using SAS, SQL and other relational database tools
Excellent written and verbal communication skills with a proven record of translating business problems into analytical processes
Enthusiasm and motivation essential; a confident change-agent; strong advocacy and presentation skills (oral and written)
Ability to mentor and manage associates in data manipulation methodologies
Prior experience in health solutions industry, particularly in provider performance analysis, medical claims, or episodes of care
Experience using BI Tools such as QlikView or Tableau to design and create reporting dashboards and portals

Strategic Consultant Resume Examples & Samples

Bachelor’s degree in Actuarial Science or related field, at least 50% of exams completed toward full qualification as an Actuary and 5 years of progressive, post-bachelor’s related experience. Required experience must include five years in all of the following areas
Strategic planning, direct response marketing, customer loyalty and retention programs, and primary and secondary research processes
Presenting and communicating reports and findings in a consulting capacity to internal and external clients
Mentoring associates in customer loyalty and direct response methodologies
Managing and prioritizing diverse projects related to wellness incentive programs
Applying behavioral economic principles in a wellness setting to influence behavior change
Publishing research papers related to wellness program impacts and behavior change; and
Extracting and analyzing large datasets from a database to aid in the design and pricing of new benefits, using Microsoft Excel, Microsoft Access, SAS and SQL (PL/SQL developer in particular)

Strategic Consultant Resume Examples & Samples

40% 1. Serve as engagement leader on high value engagements, leading project teams by example by providing excellent client management and top quality deliverables profitably and on time
30% 2. Contribute to the Pearson and Professional Services sales team to develop and deliver on a broad-based sales funnel for engagement opportunities. Support individual sales team members as necessary to close specific opportunities and ensure reasonable project scope. Create and maintain shared feedback loops with Pearson teams, especially Sales, to broaden depth of understanding of consulting services capabilities, e.g., case studies, testimonials, and reference clients
30% 3. Partner with Director, Consulting Services to establish and implement growth and development plan for strategic consulting service offerings to help achieve the unit’s $10M annual recurring revenue goal as a trusted partner of choice for higher-education and related institutions. During the second half of 2015, establish a slate of high value consulting service offerings with strong market potential and develop necessary processes and tools to sell and deliver to clients
Five to seven years of education and/or relevant consulting industry experience
Experience scoping, selling, and leading client engagements, managing consulting teams, defining and delivering high-value/strategic services, and advising President-level decision-makers on strategic initiatives
Broad subject matter knowledge of trends in higher education (both domestically and internationally), education technologies, university operations, and relevant federal policies
Demonstrated knowledge of qualitative, quantitative, and applied research methodologies
Proven skills in market research and competitive analysis
Excellent client and project management skills
Proven success in leading geographically diverse teams
Passionate commitment to measurably improving student learning and institutional performance
Strong relationship-builder and team player within Pearson, with partners, and with clients
Willingness to be bold and make mistakes in the spirit of pushing the envelope on new ideas and innovative concepts
Ability to handle high volumes of complex work in short time periods, including effectively balancing multiple competing priorities simultaneously in a demanding work environment
Bachelor’s and graduate degree (MBA and/or Ph.D.)

Strategic Consultant Resume Examples & Samples

Establish accounting policy for the organization, including ownership of the Accounting Policy SharePoint site
Manage the identification, analysis, and review of complex technical accounting and financial issues, primarily associated with new transactions, for monthly internal and external reporting
Manage and review new accounting standards as well as exposure drafts, setting and documenting the related accounting policies for both GAAP and statutory financial reporting
Manage business combinations and dispositions from a financial reporting perspective including due diligence, assessing both GAAP and statutory considerations, transaction structuring, and valuation/purchase accounting
Review and manage all equity related transactions and reports and prepare related Board presentations as necessary. This includes management of the accounting for our stock compensation program, earnings per share calculations, diluted share count projections and analysis, as well as preparation of the statement of stockholders’ equity
Manage and review the goodwill impairment test
Review and manage the determination of reportable segments for external reporting
Perform competitor analysis and review of SEC filings
Manage the footnote disclosures for our SEC filings and assist as needed with quarterly reporting
Drive innovation and assist in continuing to streamline the financial reporting process
BS/BA in Accounting required
CPA required
7 + years of directly related accounting experience required
Comprehensive knowledge of Microsoft Office applications (Word and Excel) and Oracle G/L
Financial reporting experience required
Strong analytical and interpretive skills
Ability to support multiple priorities
Public accounting experience with a Big 4 accounting firm desired
Prior insurance operations or financial industry experience
Knowledge of relational databases such as Access and SQL
Comprehensive knowledge of Oracle G/L

Strategic Consultant Resume Examples & Samples

An advanced degree, or directly relevant experience in a quantitative discipline, such as social science, operations research, econometrics, statistics, or MBA
Proven experience with the consumer marketing application of data mining, predictive analytics, and other multivariate tools, techniques and algorithms
Proven ability to effectively communicate results of quantitative methods to a broad audience, including senior leadership
Proven ability to work independently as well as on a project team
Experience with SAS or similar statistical tool
Experience with unstructured data analysis
Experience with tools and methodologies specific to big data
Experience within database marketing or econometrics
Familiarity with web analytics and/or clinical analytics a plus
Familiarity with relational databases, such as Oracle, MS SQL and Server

Provider Contracting Strategic Consultant Resume Examples & Samples

Deep understanding of strategic management, hospital and physician reimbursement, and contracting strategy processes
Strategic thinking and planning capabilities; organized and detail-oriented, strong financial acumen
Ability to guide market leaders through change and manage competing priorities
Deep understanding of Provider Contracting strategies, processes, and policies

Payment Innovations Strategic Consultant Resume Examples & Samples

Demonstrated ability to run large scale, highly visible programs with responsibility for multiple project teams
Demonstrated ability to build and maintain relationships
Strong analytical aptitude and understanding of financial data
Payment ideation, innovation and bundled payment experience

Strategic Consultant Resume Examples & Samples

Minimum of a Bachelor's degree in Business Administration or related field required*
Minimum of three years of experience in consulting/sales, relationship management, technology assessment or similar role required.*
Experience working with RIAs in the Financial Services industry preferred
Equivalent education and experience will be considered
Determines advisor’s goals as it relates to business model and growth initiatives; tracks goals and facilitates meetings internal resources to accomplish and ensure accountability from Orion and from Advisor
Ensures Salesforce is up-to-date with client's current custodians, CRM, Financial Planning system, Trading system or other technologies advisors utilizes; tracks which organizations our clients are part of and how Orion can get involved
Use survey tool to determine effectiveness of visits and to help find additional needs of clients
Shares Orion's development roadmap with clients and obtains feedback to help identify areas of additional development to support advisors business
Ensures Orion maintains a healthy relationship and is in a position to re-new servicing agreement
Discover additional opportunities with clients and determine if new development is needed. If new development is needed work with internal teams to determine ROI on development
Works with existing advisors to ensure proper addendums and agreements are in place to continue to service them
Maintains good standing to use for references and works to obtain referrals; tracks up to date status of reference availability; requests advisor helps Orion via social media and advisor reviews to help maintain Orion’s goods name
Promotes Orion’s technology to advisors via distribution content
Provides guidance and consulting to advisors on how to best utilize Orion’s technology
Participates and presents in regular regional Orion training meetings
Attends industry conferences to meet with clients, partners, and prospects; attends client support conferences to present and work additional opportunities
Participates in Orion Advisory Board Meetings
Works with VP of Business Development to be a resource for web demos, office visits, and due diligence process to bring advisor to agreement
Helps to build report mock up’s by working with tech support to help identify required development w/ reports, new interfaces, and system enhancements
Helps to bridge gap between Orion SME team and prospects w/ detailed questions; becomes additional resource for advisor
Participates as needed in first set of implementation calls ensuring a resource from sales team is present, and participates on initial set of calls depending on needs
Conducts pre and post implementation visits through hub and home office travel; becomes a resource to identify best ways to use our technology
Work with subject matter expert teams and application teams to communicate feedback received by clients and prospects for new development
Work with project management team to help provide feedback on client projects and provide support when needed
Work with product management team to help provide feedback on improvements to Orion platform that will ensure better workflows for Orion clients
Work with service teams to provide feedback on client needs and help provide clarification on issues and provide suggestions on ways to improve service metrics
Establish and maintain relationships with custodian technology consultants and relationship managers
Maintain contacts with Orion integration partners and provide feedback on integration needs
Work with Orion Tech Support to ensure Orion integrates as efficiently as possible with partners and to help facilitate new integration partners by identifying vendors and integration points
Reciprocate leads with partners and help facilitate introductions to clients
Become familiar with sister firms of Orion held under NorthStar Financial Services. Help provide referrals to sister firms when applicable
Knowledge and understanding of the securities industry, specifically knowledge and understanding of RIA's and B/D's
Knowledge and in-depth understanding of Orion operational policies and procedures
Ability to multi-task while maintaining careful attention to detail
Ability to work effectively both individually and within a team environment
Ability to work with a sense of urgency to meet deadlines and address competing priorities
Ability to effectively analyze situations and applying solutions to achieve resolution
Ability to effectively communicate and present to diverse groups and individuals through strong written, speaking and listening skills
Demonstrated ability to build and strengthen relationships with both internal and external business partners
Proficient skills with Microsoft Office software including Word, Excel, PowerPoint and Outlook
Effective problem solving and organizational skills

Strategic Consultant Healthcare Industry Marketing Resume Examples & Samples

Lead our Population Health marketing strategy, including thought leadership content plan, audience outreach and channel mix, pilot management and message definition
Work directly with cross-functional leadership teams providing executive decision support in a flexible, timely manner, drawing from existing frameworks and new insights
Analyze product strategy, product portfolio and segment strategies to identify new needs and proactively provide solutions
Contribute, develop and oversee product positioning and Population Health message strategies
MBA or graduate degree in related communications field
Demonstrated healthcare industry experience and understanding of Population Health strategies
Prior experience marketing to physicians and providers is a plus; experience marketing healthcare services to a consumer is also of interest

Strategic Consultant Resume Examples & Samples

Demonstrated leadership in executing business strategy by leveraging technology
Ability to lead complex initiatives and work in a highly matrix organization with effective management skills to plan, track and communicate; and ability to exercise creativity in solving hard data problems and fostering collaboration
Listening skills (listen first, then respond)
Intellectual horsepower (highly analytical and strategic)
Influencing skills (proven ability to persuade others towards an idea or goal)
Complex problem-solving skills (create options, then converge)
Highly resourceful (stretches people and money; compresses time)
Ability to storyboard, present to executives, and communicate in matrix organizations
Desire to work in a strategic, analytics and technology-driven environment
Strong collaborator; effectively connects initiatives across departments
Entrepreneurial spirit; strives in environments where initiative and original thinking are rewarded
Fosters a culture of innovation and curiosity
Genuinely cares about people and their success
Believes in participative management, transparency, trust, and empowerment
Self-directed/motivated
Flexible and adaptable
Strong work ethic; low ego/status need
Master’s in Business, Analytics or Public Health
External Management Consulting experience
Consumer centric transformation journey experience

Strategic Consultant Resume Examples & Samples

Assume a lead role in managing key strategic initiatives and drive meaningful process in a collaborative and constructive manner with various stakeholders
Work directly with cross-functional leadership teams and external parties, and provide executive decision support in a flexible, timely manner, drawing from existing frameworks and new insights. Instances of working with cross-functional teams include product launches, benefit maintenance, regulatory/compliance updates, HCR public and private exchanges, integrated accumulators, Humana platform initiatives, etc
Involvement in assigned projects with significant development/sales impacts by performing activities related to implementation, serving as the Rx Benefit, Eligibility and Acquisition Subject Matter Expert (SME), with the expertise to understand the greater picture and all-around system interconnectivity
Strategic thinking and ability to support Humana's business goals of service quality and cost effectiveness by identifying and recommending new processing models in order to initiate positive changes
Facilitate/shepherd the implementation of multiple, interconnected projects
Communicate complex concepts in simple, but meaningful methods, using presentations, graphics and/or written word
Understand day-to-day operations and system capabilities as it relates to benefits and eligibility, as well as understand upstream or downstream impacts to other areas such as Web, Formulary Operations, Pharmacy Finance, etc
Pharmacy knowledge and experience with pharmacy operations

Humanaone Clinical Optimization DRI Strategic Consultant Resume Examples & Samples

Drive the assessment of the clinical model, resources, programs, vendors and corresponding costs to optimize return for HumanaOne
Ensure identification, quantification and implementation of HumanaOne clinical trend benders; ensuring initiatives are appropriately captured within long term plans and pricing
Lead cross functional teams to optimize clinical assets – both costs and returns
Collaborate with individual project leaders to monitor progress, remove obstacles, and drive the information and resources needed to facilitate successful project completion
Collaborate with key Clinical Care Services and HumanaOne leaders to identify critical clinical priorities and drive the priorities to completion
Serve as a first alert system keeping the President aware of unanticipated problems or opportunities
Collaborate with the Clinical Care Services team to ensure coordination across the segment
Collaborate with other departments to share best practices and promote an integrated approach
Measure impact of initiatives and work with operational and finance leaders to ensure impact is recognized in budgets, forecasts and long term plan
Handle special assignments requiring a high trust factor in confidentiality and follow through
Manage projects or processes as assigned
Successfully create, execute against, and manage detailed project plans that enable business partners to deliver against significant and transformative objective
Prepare and provide regular updates to senior leadership
Prior consulting experience
Ability to partner with internal stakeholders and tap internal resources to drive initiatives forward
Ability to analyze business problems and opportunities to provide assistance to others in understanding the segment vision while removing barriers
2-3 years or more of experience in trend analysis and cost analysis to find improvements across the business
Skilled decision-maker with the ability to facilitate difficult discussions
Excellent interpersonal and communication skills both verbally and written
Strong experience presenting to senior level leadership
Ability to influence and lead associates in and outside the segment to optimize results
Master’s Degree in Business Administration (highly desired)
Experience in Health Care Services

Provider Analytics Strategic Consultant Resume Examples & Samples

Advanced experience with SAS and SQL
Demonstrated ability to run large scale, highly visible, and extremely complex analytics processes
Substantial hands on experience with provider value based reimbursement
Advanced aptitude for Microsoft Office applications
Expert Excel level competency
Network experience
MBA or other advanced degree
Experience initiating and implementing

Strategic Consultant, LAC Resume Examples & Samples

Proven experience with developing and implementing effective practices and strategic plans for technology-enhanced learning and/or educational technologies adoption within a higher education context
Successful track record at leading institutions or organizations through a programme of change that impacts business, processes and technology
Broad understanding of education technologies including administrative systems and their role in the student lifecycle
Excellent skills in navigating issues at an academic institutions and overcoming obstacles with strategic problem solving skills
Strong interpersonal skills including ability to engage in consultative discovery and review exercises
Willingness to travel (up to 70% of time), with an expectation of significant international travel
Fluency in English, Spanish and Portuguese

Strategic Consultant Resume Examples & Samples

Leading the customer acquisition process to generate quality leads, including developing and executing strategies for paid, earned, and owned channels – online and offline, and creating compelling user experiences to drive conversions for the Group line of business
Developing robust test agendas and optimizing statistically rigorous testing capabilities including A/B, Champion/Challenger, Multivariate, Attribution analysis, etc
Ensuring all marketing is on-brand, consistent in voice and tonality, and optimized for search and user experience across all channels including Social, SEM, Display, Email, Mobile, Video, etc
Devising remarketing strategies for captured leads within different stages of the conversion funnel
Serving as go-to resource for emerging lead generation and distribution opportunities and technologies
Managing external resources and vendors
Master’s Degree of Business Administration or equivalent experience, strongly desired
Strong, demonstrated skills understanding emerging lead generation trends
Strong, demonstrated skills measuring marketing campaigns and developing insights from analysis
Marketing experience with a demonstrated ability of managing and prioritize a diverse set of projects
Demonstrated ability to lead projects, keep them moving and bring to successful fruition

Provider Development Strategic Consultant Resume Examples & Samples

Serve as a strategic consultant to internal clients by analyzing each affiliation, acquisition or merger situation, recognizing and identifying opportunities for marketing to contribute to the development of corporate and market programs
Create partnerships and alliances with compatible provider groups to build and strengthen brand equity, promote company growth and further our commitment to population health management
Apply your experience and expertise related to the regional territory to assure that our growth and service objectives are clearly identified in a strategy map, and that related tactics are queued-up that carry out these objectives
Coordinate the efforts of financial and market analysts in creating and updating the strategic and tactical plan for the region
Work with the Provider Development VP to identify opportunities for closer coordination and accountability among Network and Provider Development, Marketing, Operations, and Corporate to assure that the plan for the region is focused and meeting its tactical objectives
Develop and execute comprehensive retention and loyalty programs by analyzing the competitive arena and formulating programs that exploit competitive weaknesses
Work collaboratively with the MSO efforts in other regions and the Corporate COE to advance the standardization of delegated market infrastructure wherever it is needed
Experience with one or more Accountable Care function: health plan network management, physician value-based contracting, at-risk provider arrangements or provider joint ventures
Enthusiasm and motivation essential; a confident change-agent; strong selling and presentation skills (verbal and written)
Strong communicator and creative problem solver with successful examples of working across functions to gain consensus and support for new initiatives and programs
Ability to build consensus and foster change in client business setting
Strong proficiency with Microsoft Office (Excel, PowerPoint, Word, etc.)
Demonstrated ability to be a strong influencer and effective in a matrixed environment
Knowledge of process improvement methods
MBA or post graduate studies preferred
Advanced understanding of health care reimbursement and environment
Experience with medical practice management
Established relationships with regional providers

Marketing Strategic Consultant Resume Examples & Samples

Developing, implementing, and partnering to manage multi-channel integrated digital and offline communications designed to drive agent engagement and help grow our business
Establishing an always-on, retail-like go-to-market practice including test strategy development, channel identification, value proposition mapping, and message optimization
Defining research needs and partnering with research to segment Employer and Agent audiences across behaviors, attitudes, needs, and tensions dimensions
Infusing slope-producing insights to take Group marketing to the next level
Evaluating and assessing existing and emerging competitive landscape and providing ongoing competitive analyses
Developing robust test agendas and capabilities including A/B, Champion/Challenger, Multivariate, Attribution analysis, etc. for Agent communications; and identifying relevant KPIs
Ensuring all agent marketing is on-brand, consistent in voice and tonality, and optimized for search and user experience across all channels including Social, SEM, Display, Email, Mobile, Video, etc
Identifying the optimal communication cadence targeting Agents
Delivering measurement strategies and overseeing to ensure execution; leading and managing effective reporting and related communications to the business
Managing external and internal resources and vendors
Demonstrate a thorough understanding of business, marketing strategy, lead generation, digital marketing, and content marketing
7+years of Marketing experience with a demonstrated ability of managing and prioritize a diverse set of projects
Ability to lead, influence, and collaborate in a cross-functional environment including to senior leadership
The successful candidate will be a detail-oriented, self-starter with strong organizational skills. This team player must be flexible, enthusiastic and possess an energetic personality. The ability to balance a process-drive approach while generating innovative ideas is imperative

Innovation Strategic Consultant Resume Examples & Samples

Research and analyze cross-industry best practices to enhance solution development
Collaborate with our Silicon Valley office to identify/sense external partner opportunities
Design and preform primary and secondary consumer, provider or other customer research
Co-create with best-of-breed external partners, including start-ups and advocacy group
Design, develop, implement new solutions/products to position Humana at the leading edge of health
Bachelor's degree required and advanced degree or equivalent preferred
Creative innovator with 5+ years consumer centered design or consumer experience success
Ability to interact with all levels within the organization as well as external partners
Ability to perform in person consumer research, synthesize information and learnings and apply to product design
Ability to effectively communicate complex data/ideas to all levels of management
Collaborator and Influencer
Product Design or development experience/leadership
Healthcare system knowledge

Stars Joint Venture Strategic Consultant Resume Examples & Samples

Define strategy and achieve goals set for Joint Venture/ Wholly Owned Providers: Work in collaboration with key provider facing stakeholders (ex: networking, development, rewards, PODS, Aspire, CareBook, etc.)
Collaboration opportunities: Networking, Development, Transcend
New provider integration ideas
Regulatory / Innovation: Monitor regulatory changes and new tools / techniques
Organize approved communications for presentation to Leadership, Joint Operating Committees, Providers, PODS, GEM’s, etc
Proven influence skills and track record of managing projects and processes
Demonstrated experience building and maintaining relationships
Proven facilitation skills and influencing others
Entrepreneurial in thinking and acting
Proven presentation skills (creating content and presenting to all levels of the organization)
Familiarity in development of metrics and objective measurements to support business cases and successfully determine the success of an initiative
Master’s degree in business, health care administrations or similar

Strategic Consultant Healthcare Industry Marketing Resume Examples & Samples

Lead our Corporate Marketing member health-based marketing strategy
Collaborate within marketing as well as with business line managers, process managers and senior leaders to ensure marketing deliverables are consistent with provided strategy and meet stated objectives
Ensure brand messages are consistent, are aligned to audience message strategies and marketing programming is integrated; Infuse brand strategy into all touch points for product line
Analyze product strategy, product portfolio, prioritize audience targets and segment strategies to identify new needs and provide solutions; contribute, develop and oversee product/service positioning and message strategies
Apply marketing best practices from planning through execution across channels; continuously update and refine working knowledge of best practices for marketing inside and outside of the industry; sharpen team understanding and mastery of marketing and audience insights
Solid strategic skills and consulting skills with at least 5-7 years work experience
Strong demonstrated experience with multi-channel campaigns across print, earned media, digital platforms/media, radio, event, etc
Must hold a Bachelor’s Degree in Math, Economics, Finance, Business or Marketing or related field
Excellent communication skills, written and verbal; able to communicate at all levels of an organization
Strong leadership skills with a demonstrated ability of managing and prioritize a diverse set of projects
Ability to handle a demanding schedule, with approximately 25% travel time
Willingness to continuously evolve this role and serve as a cross-functional team member
Extensive demonstrated experience in marketing measurement
This team player must be flexible, enthusiastic and possess an energetic personality. The ability to balance a process-drive approach with talent of generating innovative ideas is imperative

Strategic Consultant Resume Examples & Samples

Ability to integrate vended and in-house technology development in a collaborative manner
Acts as a single point of contact (POC) for Pharmacy claims processing technical issues, and as a liaison between information services teams and the business partners
Must have the ability to identify changes to the customer environment that could potentially impact the services provided
Maintains comprehensive insight into vendor major projects
The role works with business unit leaders to understand the business need and desired outcomes, as well as with architects, developers, vendors, and external service providers to determine the best technical path forward
Must have the knowledge and ability to challenge the technical and functional design of vendor proposed solutions so that the right decisions are made on behalf of Pharmacy business
Monitor operational performance of vendor services for aligned business partners and intervene as necessary to ensure performance meets established service level agreements
Ability to communicate abstract ideas clearly and independently manage complex objectives
Advanced business acumen, technical knowledge within multiple business units, and extensive knowledge in applications and technologies
Very strong verbal and written communication skills, including negotiation, presentation, and influence
10 years of applicable IT experience
Familiarity with claims adjudication processes in healthcare

Strategic Consultant Resume Examples & Samples

Oversee the creation of strategic and operational solutions, working with internal business areas as well as external partners, on new business opportunities
Maintain a close functional relationship with Medicaid BD Strategy Team to drive winning content into operating and clinical models, network build, administrative requirements, and innovative programs to differentiate Humana from competitors
Manage the ongoing improvement of the proposal creation and delivery process for new business opportunities, aligning with Medicaid implementation team and market business teams, including: network, partnership implementations, financial modeling, product development and build, and key strategic programs to support winning solutions for new business
3 – 5 years’ experience in developing and articulating healthcare strategy
3 - 5 years’ managing large scale projects (preferably contract proposals)
3 - 5 years’ of technical or editorial writing experience
Ability to lead virtual teams
Ability to lead teams and drive deliverables to completion
Ability to identify gaps in process performance and recommend process improvements
Flexible scheduling (i.e. – occasional nights and weekends)
Experience interacting with or responding to state and/or federal government solicitations
PMP/APMP certification
3 – 5 years’ experience developing proposals in a Medicaid environment

Provider Development Center of Excellence Strategic Consultant Resume Examples & Samples

Serve as a strategic consultant to internal clients and external providers by analyzing each situation
Initiate and maintain productive long-term provider-client relationships with market representatives, patients and physicians
Create strategic partnerships and alliances with providers to build and strengthen financial stability and promote company growth
Develop a consistent consumer and provider experience among owned MSOs, joint ventures, and acquired provider practices
Comprehensive knowledge of Medicare Advantage products
Strong process definition and improvement experience
Experience with data mining, analysis and interpretation
Experience presenting complex data to senior level audiences
Ability to problem solve through root cause analysis
Ability to manage resources, deadlines, and processes in a matrixed organization
Six Sigma training/certification
Leadership experience in managed care, risk sharing, and/or contracting on the provider or payer side
Comprehensive knowledge of risk contracting payment methodologies

Strategic Consultant Resume Examples & Samples

Partner with other leaders in the Strategic Alignment and Integration team, HCS Leaders and other key business sponsors across the enterprise prioritizing consulting engagements and program management activities, providing guidance and thought leadership around strategic framework, piloting innovative solutions and operational excellence
Facilitate integration and best practice ensuring compliance by connecting opportunities, teams and resources
Engage with other members of SAIT to provide leadership support as required from time to time to help fast track ongoing strategic initiatives or provide additional impetus in the implementation of projects
Help develop and ensure a management system framework is in place to support operating areas through strategic priorities, identifying process improvements, establishing appropriate measurement systems and coordinating corrective actions verifying alignment for positive business, provider and member impact
Broad knowledge and experience across Humana with established relationships and resources. Good understanding of operations, technology, communications and processes at Humana
Demonstrated ability to lead cross functional teams and the ability to effectively consult, collaborate, provide advice and recommendations based upon sound data analysis and business acumen
Ability to clarify scope of work and expectations, define deliverables, identify methods and measures of success and drive progress toward meeting project/program goals and objectives
Strong leadership presence with high level of emotional intelligence, strong relationship building skills, good presentation skills and strong verbal and written communication skills
Proven process design and improvement experience

Strategic Consultant, Provider Contracting Resume Examples & Samples

Initiate and maintain productive long-term relationships with provider representatives, subscribers, hospitals, account managers and internal sales teams
Provide effective operations management, ensuring that all contracts are within required guidelines and financial parameters
Apply economic and strategic planning models to all endeavors in your region in order to align business, process, and operational principles with area-specific goals
Build and sustain team synergy while maintaining accountability for results
Bachelor’s Degree in Business, Finance or a related field; or a minimum of 10 years’ provider contracting experience to include hospital contracting
5+ years Medicaid experience specifically working with state government programs
Proven contract preparation skills, with an in-depth knowledge of Medicare, Medicaid and other reimbursement methodologies

Medicare Strategic Consultant Line of Business Marketing Resume Examples & Samples

Facilitate collaboration to create and manage successful, ongoing delivery of effective marketing strategies/annual plans/campaigns that align marketing initiatives based on consumer/audience insights to meet defined business objectives. Focus on strategic growth segments like multi-cultural, developing key consumer insights and strategies relevant to priority multi-cultural segments
Apply broad knowledge of Humana’s product/service capabilities and competitive environment to identify new growth areas, new technology and emerging product/service opportunities
Leverage the analysis and evaluation of key market statistics and customer requirements to help define marketing strategies and identify target opportunities to expand market share. For example, leveraging data analytics to drive insights: customer segmentation for better targeting, market analytics for opportunity sizing, and media mix modeling for marketing mix/channel optimization. Develop key audience messaging frameworks; work with communicators across the business to align messaging to drive improved efficacy/impact of communications broadly and by initiative
Lead and direct DTC digital marketing strategies for Boomer and Senior segments
Shift Consumer/Customer and other key audience perceptions in alignment with our brand strategy and positioning; create permission space for Humana to deliver a new model of health and wellbeing
Partner with and leverage skilled marketing professionals in other teams as Subject Matter Experts to provide the optimal marketing answers to business challenges; Collaborate within broader Consumer organization to ensure consistency within market strategies, communications and messaging
Continually review all elements of the marketing mix, including product formulation, price, packaging and promotion to optimize sales, share, profitability and build brand equity
Closely monitor and analyze sales volume, market share trends and competitive activity
Strong knowledge of consumer segmentation and analysis, consumer research, brand equity building; communication; product development and promotion
Leadership and team building skills; research orientation for decision making; information processing
Ability to develop and adhere to strategic plans; time management and project management; problem solving; negotiation; influencing; coaching; written and oral communication; presentation skills; word processing skills; general business skill in finance and accounting - especially P&L
Ability to timely execute marketing and product development plans
BS/BA in Marketing, Business, Social Sciences (Psychology, Sociology, Economics) or a related degree; MBA desired
Possess at least 5 years’ progressively responsible experience focused on brand development and driving and executing winning consumer marketing programs
Excellent foundation in marketing strategy and best practices, with understanding and demonstrated experience in complex or regulated consumer purchases
Experience developing and managing a team of marketing professionals
Experience in influential leadership of peers and business partners
Proficiency with PC applications MS Word, Excel, Access, Powerpoint
Experience in healthcare, financial services marketing and/or other service industries
Demonstrated ability of managing and prioritizing a diverse set of projects
Possess excellent communication, negotiation and diplomacy skills

Strategic Consultant, Ventures Resume Examples & Samples

Build relationships with entrepreneurs to source deals and to gain access to early-stage, innovative technologies
Bring Healthcare investment expertise for the deployment of capital by developing a compelling investment thesis and sourcing for high quality opportunities
Enhance Humana’s presence as a strategic investor in the US, particularly in the Silicon Valley ecosystem
Cultivate relationships in the venture investment and start-up community to ensure competitive positioning of Humana as the preferred strategic investor
Contribute to recruiting and building the venture team, including entrepreneurs-in-residence and venture partners
Exercise rigor and discipline in leading diligence on opportunities
Bring ingenuity and an innovative mind-set to deal making
Leverage his/her operational experience and knowledge to support entrepreneurs with value creation in newly formed entities and building effective management teams
Build trust and strong relationships with CEOs and functional heads of portfolio companies in order to positively influence and affect the growth of the businesses
Collaborate internally to enable rapid prototyping and development, by way of small-scale, in market pilots
Develop meaningful relationships with strategic partners, potential acquirers, and crossover investors to create opportunities for potential exits
Represent the Humana brand, support our ecosystem and understand the challenges of a fortune 100 company as it navigates the investment space
A minimum 3 years of experience in an investing capacity
A strong network within venture capital, entrepreneur, university, and research environments
Ability to be influential in a highly matrixed environment
Entrepreneurial spirit and drive to use available resources and talent
Excellent communication skills, written and verbal
A BS in engineering/sciences, finance, or economics along with a MBA
Experience in venture capital, strategy, BD&L, investment banking (highly desirable)
Building Relationships and Using Influence
Learning and Thinking
Setting Strategy

Market Management Strategic Consultant Resume Examples & Samples

Knowledge of and experience with HEDIS
College degree, business or health care related
Self-starter and problem solver
Experience with NCQA

Strategic Consultant Resume Examples & Samples

Degree in business or health care related field
Knowledge of pharmacy practice and the cost drivers of pharmacy
Ability to work independently under general instructions and with a team
Ability to develop cross functional relationships across multiple Humana operational departments
Ability to communicate clearly on the telephone and in writing
Proficient in computers and accessing multiple applications at same time
Knowledgeable in MS applications (Word, Excel, Power Point)
5 years or more of pharmacy and/or managed care experience
Familiarity with Pharmacy utilization, spend and trend financial reporting and modeling, and strategy with providers and systems
MBA, or Pharmacy related business experience in and out of managed care environment
3-4 years of experience specific to health plan, pharmaceutical, administrative, or other related business experience,

Provider Contracting Strategic Consultant Resume Examples & Samples

Cultivate and manage relationships with hospitals, physician groups and private practices by investigating and resolving provider data issues
Track and report quality metrics with recommendations for ongoing process improvement and communication
Contribute to network configuration, contract set-ups, loading, administration and claims research as required
Act as a conduit for communication between field contracting operations and corporate teams
Represent Humana as required in the provider community, supporting our strategic initiatives and approach to improving our health care system

Medicaid Quality Improvement Strategic Consultant Resume Examples & Samples

Develop comprehensive knowledge of Humana’s Healthcare Services organization, its strategy, capabilities, best practices, tools and the current state (deployment) of the Integrated Care model within clinical operations
Build relationships internally with business leaders across all segments; successfully work across boundaries in a highly matrixed organization to understand the interdependencies of clinical care with business initiatives in Senior Products (Medicare/Medicaid Dual-Eligible), Pharmacy, Commercial Products, Provider/Network Development, Technical Innovation, and Consumer/Clinical Data Analytics
Develop performance improvement strategies for clinical operations, with specific goals for quality and outcomes in key functions. Lead the development of transformational initiatives focused on the enhancement of care practices/processes
Develop a roadmap that defines the path to operationalize specific clinical care practices which are repeatable and aligned with the science of behavioral economics. Collaborate with analytics functions to project how process improvements will impact clinical quality/outcomes and cost of care
Represent Humana as a progressive thought leader on Health Care Reform initiatives and our approach to improving our health care system. Drive and support initiatives to position Humana as a leader in helping people achieve lifelong well-being
Lead, coach, and instruct process owners and improvement teams in the definition, documentation, measurement, analysis, improvement and control of clinical/operational processes
Ensure successful execution of attracting, developing, motivating, and retaining talent
Prior experience in a clinical leadership role focused on process improvement, with responsibility for integrating the principles/practices of lean six sigma into clinical operations
Possess a solid understanding of operations, technology, communications and processes
Successful business and clinical leadership experience in a progressive payer/provider environment, with five or more years of experience as the leader of a corporate clinical operation

Strategic Consultant Resume Examples & Samples

Draw on extensive knowledge of Certify, Transcend Insights, and prior Humana acquisition and integration process to facilitate a smooth transition for the pending merger with Aetna/ Healthagen
Work with Transcend CEO and staff, along with Aetna/ Healthagen personnel, to identify best of breed characteristics between the combined entities, to ensure a smooth integration and successful operational / financial outcome that is accretive to the newly formed entity
Ability to mentor and manage associates

MRA Strategic Consultant Resume Examples & Samples

Deep understanding of MRA strategic planning and developing action plans
Enthusiasm and motivation essential; a confident change-agent; strong selling and presentation skills (oral and written)
Progressive experience in the health solutions industry
Experience working cross functionally, developing action plans, and driving results
Assess IPAs needs, offer cross functional meetings, enhance a strategy to cross cover information sets enhancing internal and external knowledge
Proficiency in analyzing and interpreting accrued and projected risk scores
Comprehensive knowledge of all Microsoft Office applications, including Word, Excel and Access

Corporate Hedis Strategic Consultant Resume Examples & Samples

Ability to understand HEDIS
Experience and working knowledge of Hedis
Bachelor’s or Master’s degree preferred

Strategic Consultant Resume Examples & Samples

Participate in both corporate-led and line-led project teams
Deliver data-driven insights through the development of data driven models that are used at a board level
Test out hypothesis through analytical rigor, collaborating across the company to ensure inclusion and data integrity
Research, analyze and recommend courses of action both at the project and team level that directly contributes to project outcome
Analyze industry trends, competitive threats, expansion opportunities and internal
Performance
Work in a team environment both within the Corporate Strategy team and with business unit partners/customers
Work collaboratively across organizations to help secure the commitment for cross-company efforts and fully leverage the company’s
2-3+ years in one of the top tier management consulting firms
Excellent understanding of the various methods of corporate valuation and business strategy
BS in Finance, Accounting, Business Administration, Economics or other related discipline required; MBA preferred

Medicare Risk Adjustment Strategic Consultant Resume Examples & Samples

5+ years of healthcare experience required
Deep understanding of Medicare Risk Adjustment
Experience and credibility interacting with leadership as part of pursuit & delivery efforts
Strong communicator; capable of effectively presenting ideas and selling concepts
Ability to quickly understand needs and act on those needs; ability to conceptualize and effectuate change management
End to end process improvement and analysis experience
Intermediate to advance Excel and PowerPoint
Working knowledge of Humana internal policies, procedures and systems

Strategic Consultant Resume Examples & Samples

5 or more years of progressive experience in health plan financial and operational activities (e.g., data collection, maintenance, reporting and/or interpretation of health care data and population health analytics)
An understanding of health plan finance and compensation arrangements between health plans and providers (e.g., plan funding, risk management and provider reimbursement)
Prior experience within a corporate matrix environment, developing collaborative relationships between centralized functions and field-based operations would be very beneficial to this role
Passion for communication/messaging, including the ability to position “business challenges” as “opportunities” for growth and development
Lead external member committees

Population Health Measurement Strategic Consultant Resume Examples & Samples

Knowledge of healthcare and population health metrics
Strong data interpretation and communication skills
Deep understanding of strategic planning, particularly around population health strategies geared towards measurable outcomes
Enthusiasm and motivation essential; a confident change-agent; strong presentation skills (oral and written)
Willingness to manage and prioritize diverse projects related to Bold Goal measurement
Graduate degree strongly preferred
Clinical or population health experience

Finance Strategic Consultant Care Delivery Segment Resume Examples & Samples

Oversee activities to ensure accurate and timely accounting, financial reports, filings and data
New business forecasting, modeling, and long term planning
Serve as a strategic consultant to internal clients by analyzing each situation; recognizes and identifies opportunities for Care Delivery leadership to contribute to the profitability of our Primary Care Clinics and MSO operations
Develop company strategies and capabilities for profitable and sustained Care Delivery operations
Create partnerships and alliances with compatible companies to build and strengthen brand equity and promote company growth
Possess a deep understanding of segmentation and/or market segment opportunity; able to analyze data and recommend strategies to influence the activities for a team
Strong Forecasting and Modeling Experience
Deep understanding of insurance and/or healthcare industries
Ability to influence leadership and other associates with data analysis and presentation skills
Medicare knowledge
Insurance experience or experience working directly with payers
Comprehensive knowledge of Microsoft applications
Willingness to manage and prioritize multiple diverse projects
Bachelor Degree in accounting or a finance related field
CPA and/or MBA
Hyperion Smartview Experience
Strong PowerPoint Skills

Stars Division Strategic Consultant Resume Examples & Samples

Develop the overall contract improvement plan and subsequent Division improvement plan, including mitigation elements, in conjunction with MSD’s & TFL’s
Share performance data with our market and division teams including identification of trends
Facilitate multi-disciplinary discussions of performance patterns/trends
Provide insights, guidance and support to market partners & task force leaders throughout the improvement planning process
Collaborate with Task Force teams to help shape measure level initiatives to address market-specific barriers and opportunities
Drive geographic performance to support the overall contract improvement plan
Maintain contract, geographic, and provider level data and needs, as well as barriers/mountain movers
Support Market Star Directors during the Stars initiative implementation process through communication of identified barriers to desired improvement and performance monitoring
Collaborate with division, region and Stars leadership on all aspects of planning that impacts Stars performance (e.g., Plan Design, network management, provider rewards, etc.)
Act as knowledgeable point of contact, able to assist with Stars education, training and support activities for new Market Stars Director and/or key Stars participants within the markets
Provide strategic direction to markets during onsite meetings, collaborating with content to address performance and build competency
Ability to partner and influence virtual teams
Proven skills influencing others and a track record of success managing projects and processes
Ability to interpret and leverage data to improve strategy and make recommendations
Proven facilitation skills and experience influencing others
Entrepreneurial spirit and ability drive work and others with little guidance
Process mapping and process management experience a plus

Planning Innovation Strategic Consultant Resume Examples & Samples

Broad Financial and analytic experience
Strategic Planning Experience
10+ years of experience developing strategic plans
Demonstrated exhibition of “Chief Integrator” behaviors
Demonstrated ability to drive commitment and buy-in of senior leaders in a highly-matrixed, large corporate environment
A demonstrated ability to integrate customer and other marketplace insights in to design of strategic plans
Comfort with ambiguity and ability to productively drive convergence towards clear strategies and decisions

Enterprise Portfolio & Commercialization Strategic Consultant Resume Examples & Samples

Oversee and lead a research and development platform that will connect best practices, subject matter experts, enterprise initiatives, and technology to deliver on a defined strategy towards positive health outcomes
Lead the and prioritization of capabilities & initiatives across the enterprise and ensure that they are on track to achieve improved health and trend bender goals
Prioritize capabilities & initiatives
Provide thought leadership to initiative teams to ensure the consumer is in the center and a best in class experience will be delivered
Build the platform portfolio and integrate and scale solutions into and across the enterprise
Impact of the solution for Members - engagement/experience/activation
Impact of the solution for the business - New medical cost savings generated by lower inpatient and ER utilization
Demonstrated creative inspiration, entrepreneurial and leadership spirit
Ability to build extraordinary teams that have delivered outstanding results
Experience launching win-win partnerships
Ability to lead and mentor others within a team and across teams

Care Insights Strategic Consultant Resume Examples & Samples

Develop personal/professional alignment with Humana’s Integrated Care Strategy – including the commitment to a Provider Partner role with a keen focus on data integrity, quality of care and optimal outcomes for our members
Collaborate and partner with Provider Development, Medical Management, Data Analytics, Care Management, Pharmacy, and Medicare Stars/Risk Adjustment functions to identify strategies and evaluate how shared and combined resources can improve provider rewards and reimbursement strategies
As a key contributor to the success of Humana’s Provider Rewards program, develop trust and credibility cross-functionally with corporate and field-based leaders to maintain “One Humana” goals
Provide insight and direction for Humana provider education, training and reporting activities which promote the path to value, improve clinical outcomes/metrics reporting, and enhance best practices that serve our Medicare membership
Evaluate trends in performance & opportunities for improvement, determine best practices, and implement action plans to bridge gaps in performance at the regional and market level
Deliver performance reporting on all metrics and initiatives to Senior Leaders and associated market staff
Act as a progressive thought leader on Health Care Reform initiatives and Humana’s approach to improving our health care system

Strategic Consultant, Raddon Solutions Resume Examples & Samples

At least 10 years banking industry experience with appropriate “C” level client contact role
Banking experience maybe either working at a financial institution or providing consulting services to banks and/or credit unions
Demonstrated public speaking experience
Excellent client relationship management skills
Comprehensive ability to develop and present analytical research programs and consulting deliverables
Meeting facilitation experience
Fundamental understanding of financial benchmarking metrics
Strategy, Strategic Planning, Marketing, Retail Banking, Business Banking, Lending experience in the financial services arena preferred
Experience in Sales and Financial Services Product Management preferred
Good organizational and presentation skills
Excellent written and oral communication skills--the ability to communicate effectively (clear, concise and professionally) with all levels internally as well as within the Client organization
Excellent analytical and problem-resolution skills
A focus on quality with attention to detail
The ability to work in a team environment to ensure common goal of providing exceptional client service
Proficiency in working with Microsoft tools: Word, Excel, Outlook and PowerPoint

Stars Provider Strategic Consultant Resume Examples & Samples

Develop and manage programs that reach measurable qualitative and financial metrics
Lead team of individuals
Recruit and develop talent, facilitating good team and succession planning
Participate in an integrated fashion with other areas of provider activity
Maintain strong, working relationship with internal stakeholders
Work with individual contributors to ensure action items are completed
Work with STAR Leaders in the marketplace to aid / assist their needs
Define and implement new processes: Work in collaboration with key provider facing stakeholders (ex: CareBook, Clinical Analytics, Pharmacy Analysis and Reporting (PAR), etc.)
Develop provider strategies and tactics, in conjunction with Division Consultants and Market Star Directors, to address geographic or contract performance shortfalls
Establish processes and tools to support markets as they drive performance improvements through provider network
Monitor regulatory changes and develop new tools / techniques to support changes
Provide oversight and remove barriers to CareBook enhancements – ensuring collaborative alignment around Stars Enhancement priorities and tracking / reporting progress and development of business requirements
Ensure provider goals established and cascaded – and appropriately included in reporting and analysis tools to elicit proper response
Oversight and status updates relative to the implementation of new reports and analysis tools from Clinical Analytics and PAR, including business requirements
Alignment of initiatives and provider outreach across Medicare, Commercial, and Medicaid – including reporting to eliminate provider abrasion
Excellent communication skills due to high exposure across Humana and external networks
Ability to use process improvement skills, with responsibility for integrating the principles/practices of lean six sigma into clinical operations
Demonstrated capability to work cross functionally within corporate environments, confirmed by references who will speak to effective collaboration and partnership on complicated large scale initiatives
Prior recognition and achievement for the ability to successfully lead/focus functional teams with competing agendas to align and commit to an enterprise mission
Experience working educating and building relationships with providers
Experience with STARs and customer satisfaction
Familiarity in development of metrics and objective measurements to support business cases and successfully determine the success of an
Experience closing gaps in healthcare and understanding dashboards/scorecards

Strategic Consultant Resume Examples & Samples

Active participation as a team member and stakeholder for all Retail Pharmacy Operations meetings, strategy discussions, and IT prioritization and planning
Creating the Retail Clinical Model vision and strategies; building alignment with key stakeholders, and executing upon those strategies
Partnering with Retail Pharmacy Operations Leadership and the Director of MTM Strategy to deliver tools, resources and systems that will enhance clinical services for the retail pharmacies that enhance their ability to deliver clinical programs
Understanding current and future pharmacy clinical program offerings in other Humana segments, such as Mail order pharmacy or the PBM, and build out strategies to effectively integrate those in the retail segment where appropriate
Pushing for transformation of the pharmacy clinical model to have pharmacists and pharmacy technicians practice at the top of their license
Demonstrating a strong balance between being an advocate for pharmacists and their progression towards clinical practice AND being a necessary change agent who can collaborate/push people out of their comfort zone
Leveraging existing knowledge of the Retail Pharmacy Industry to build out new programs that can best be deployed in Humana’s Retail Pharmacies and also may be leveraged by other Humana Pharmacy segments
Acting as the liaison between the PBM’s Clinical Strategy and the Retail Pharmacy Segment to share and educate the team regarding strategies being planned and new clinical business opportunities
Delivering clear and meaningful ROIs on all programs, focusing on Medical and Pharmacy savings to Humana
Exploring new business models leveraging Pharmacists in the field to deliver high touch clinical outcomes for members that cannot be engaged through traditional channels
Embracing and being inspired to work by influence versus authority
Ability to travel 25% of the time, primarily between South Florida and Louisville, KY and the implementation markets
Must be an unrestricted and licensed pharmacist in the state they practice with B.S. in Pharmacy or PharmD degree
Must be a strategist and a doer, who can create a vision, tell the story to build buy-in, and someone who has implemented a strategy
Demonstrated cross-functional work, delivering upon tactical plans to execute a strategy
Minimum of 5 years of retail pharmacy and clinical practice experience
Has a successful track record of designing, implementing and managing clinical pharmacy programs
Keen focus on clinical program strategy build and execution in the retail pharmacy space – particularly Medication Therapy Management, CMS STARs programs, and Medication Adherence

Strategic Consultant Resume Examples & Samples

Communicate proactively with other departments in order to ensure effective and efficient business results
Report results or communicate strategies through presentations
Identifies areas of improvement and develops new processes to address specific needs. Support the targets and priorities set by leadership to meet national and market-specific network needs
Pharmacy degree from an accredited college of pharmacy
Licensed as a Pharmacist
Ability to participate in Federal prescription programs and work without restrictions
Strategic thinking and planning capabilities with related to understanding of the competitive environment around specialty drugs, including Humana's network & contracting goals, industry standards, and regulatory environment, as well as understanding of how the components of Humana's business model (i.e. strategy, finances, operations) interrelate to shape long-term specialty drug strategies
Ability to manage multiple tasks and deadlines with attention to detail
Ability to communicate effectively and deliver presentations to senior leaders of Humana
Excellent written and verbal communication skills (ability to interact effectively with people at all levels within a team or Humana Pharmacy Solutions)
Ability to solve problems and encourage others in collaborative problem solving
Self-directed, but also able to work well in a group
3+ years of prior health care experience
Ability to travel up to 20% of time
3+ years’ experience working in Specialty pharmacy or Pharmacy Benefit Manager
Keen focus on clinical program strategy to build and execute in the specialty pharmacy space

Stars Division Strategic Consultant Resume Examples & Samples

Develop overall contract improvement plans at both a strategic and tactical level in collaboration with market teams, corporate teams and others key to ensuring stars success
Stars experience
Market Experience
Experience building and managing relationships with a wide variety of individuals internally and externally
Ability to interpret and leverage data to improve strategy
Quality experience
Experience partnering, educating and building relationships with providers

Senior Strategic Consultant Resume Examples & Samples

Display a positive attitude to all activities and tenacity to meet deadlines
Display initiative whilst consulting with colleagues when appropriate
Demonstrate ability to exert influence over situations and resources
Demonstrate capability and judgement in the performance of tasks
Communicate professionaly with colleagues and clients
Uphold the safety, ethical and quality standards of AECOM
Implement and adhere to robust project management proceduresures
Degree (minimum) ideally in a transport related discipline
Master degree / PhD preferrable
Ideally Chartered in relevant institution (e.g. ICE, MCIHT)

Strategic Consultant Energy, Waste & Water Resume Examples & Samples

Driving health and safety through everything we do. Carrying out consultancy functions safely and to the appropriate level of completion and quality
Providing strategic consultancy advice to utility companies and regulators
Managing/delivering strategic consultancy projects being responsible for delivery to cost and programme
Leading multi disciplinary project teams in a matrix environment integrated with the client
Developing and maintaining excellent relationships with the other Jacobs discipline and framework leads
Work within and influence an integrated Jacobs/client team and be seen as an exemplar strategist and business performance advisor

Senior Strategic Consultant Resume Examples & Samples

Will have responsibility as a senior team member, interacting with senior levels in client organizations
Lead strategic sourcing and category management projects and activities
Strategic Client Management & Client Relationship Building
Coaching & Mentoring of Consultants
Identify, develop and implement process improvement ideas that drive improved efficiencies and cost savings
Meet and exceed all service level requirements and drive exceptional client satisfaction
Firm building activities including recruiting, training etc
Participation in Firm Growth Strategy & Execution activities
Knowledge & Intellectual Capital building for the firm

Consumer Experience Strategic Consultant Resume Examples & Samples

Serves as a change agent for developing a culture characterized by a customer first mind-set, process discipline, quality focus, transparency & accountability
Partner with business leaders, project champions, product and process owners in developing a portfolio of high value customer experience improvement projects aligned to improving customer loyalty, price erosion and revenue growth
Lead, implement and enhance journey mapping of key customer lifecycle touch points showing sequence and inter-dependencies – creating visibility of process/work, defect points and improvement opportunities&#8217
Leads or supports customer engagements, journey lab sessions, kaizen events using industry standard Design and Lean Six Sigma tools and methods and achieving cost saving results
Work with business to identify top drivers of loyalty and develop accountability action chain, establishing and identifying baseline metrics for tracking critical customer Moments of Truth
Influences cross-company agreement on how to deliver greatest value to customers and define what customers value and a differential customer experience
Create a common language set and definitions for the customer experience
Provides critical insight on the definition and integration of CX and CI methodologies into the business
Leverage a customer-centric design approach that effectively incorporates physical and emotion requirements into a meaningful experience for the end user
Leads activities involving direct interaction with customers and maintains the highest levels of customer satisfaction and process improvement results
Establish best practice architecture, flow and access tied to B2C journey and user preferences
Develop interaction flows and journey maps, personas, defining design details and behaviors
Implement best practice design thinking and principles with Lean Six Sigma practices to deliver highest quality customer experience
Promote the value of a customer-centered design approach within the organization, while ensuring the execution aligns to the business strategy
Accountable for CX results for the assigned business or function/account execution of key projects and delivery of project benefits
Works with the CX Leader and local leadership team to select improvement areas & build a robust improvement strategy
Develops and maintains appropriate relationships with all customers (external/internal) and vendors to facilitate the successful accomplishment of business objectives
Ensuring management information and reporting regarding business process results and improvement project status
Maintains and develops proficiency in use of CX/CI tools and methods
Capable of teaching all aspects of CX/CI Methodologies
Bachelor's degree in Math, Statistics, Marketing, Engineering, Science, MIS, Business Administration or related field
Relevant experience as a CX Consultant
End-to-end ownership of customer experience design and delivery
Determining key reactive and predictive measures and targets for the customer experience
Strong management experience
Strong facilitation and advanced presentation skills
Working with Operations, Service, HR, IT, Legal and other business partners to identify key resources required to research, innovate, design, iterate, test and deliver joyful experience design
Demonstrating Leadership behaviors: Bold, Decisive, Win-Win, Learn Fast, Deliver Joy
Coaching Skills and Mindsets: Design Thinking, Passion for the customer, never compromising on the customer experience, willing to take calculated risks, surmounts obstacles, defines inspiring vision, removes roadblocks to fast decision making, inquires more than advocates, facilitates effective discussions and decisions, balances qualitative and quantitative data, keeps teams focused on the critical few areas
Allocating resources and work prioritization to achieve goals and remove barriers
Applying and influencing the use of leading edge CX design and delivery approaches
Using network to drive high performance outcomes
Gathering feedback, assessing performance, and coaching Team Members
Deep experience and accomplishment in creatively gaining deep customer and employee empathy, designing and executing rapid experiments, and driving ideation and decisioning through cycles of thinking broadly and then narrowly
Strong coaching skills at all levels of large organizations
Willing to wear many hats and be a team player to get to great experiences
Strong business acumen with the ability to translate business issues into clear research objectives, and to determine the right approach to answer the right business question
High level of competency listening, collaborating, and interacting with teams and leaders at all levels of the organization
Ability to filter complex information into succinct actionable insights
Ability to collaborate and lead through influence across all levels
Customer Experience mastery, Lean Start-up, NetPromoter System, Agile/Scrum, Lean Six Sigma and User Experience Design competency
Broad understanding of Humana operations
Experienced as a Marketing/Creative/Sales Professional
A minimum 2 years’ experience as a Certified CI Black Belt
Master Black Belt Training (Not Certified) and/or experience
Applied Lean Start-Up, Rapid Experimentation, and Design Thinking Skills
Applied Agile/Scrum Skills
Understanding of process improvement methodologies and tools (Six Sigma, Lean, DoE, DFSS, BPMS, TQM etc.), design thinking, critical thinking, and change management principles
Extensive experience collecting data, and developing and monitoring key performance metrics
Proficient in data analysis using Excel, utilizing data extracts from production sources or operational data store
A proven track record leading highly, complex and visible improvement projects and kaizen events using industry standard methods and achieving cost saving results
Deep hands on experience is essential; directly leading projects and facilitating improvement teams)
Strong quantitative, analytical and systems thinking skills
Excellent training and presentation skills with solid communication capabilities and practices, both oral and written (Prefer both floor level and class room training experience)

Senior Internal Strategic Consultant Resume Examples & Samples

Support SAP China’s Strategy development, technology, product and market strategies, operational efficiency and organizational development
Drives key end-to-end deliverable in a strategic initiative or project in a self-standing way with limited guidance
Acts as advisor in these areas and ensures execution and change through mid-management/expert level networking
Build network to influence SAP’s strategy execution
Act as a Change Agent to foster transformation of SAP
Bachelor degree or equivalent ideally in Computer Science, Engineering, or Mathematics
Strong problem solving skills including the ability to perform meaningful quantitative analyses and create PPT presentations under tight timelines
Strong team player with good leadership to deliver impacts
Strong communication skills and experience in engaging with executives level
Languages: English fluent
2-3 years in Top Management Consulting OR
5 years above in business development or consulting roles, with proven track record in business development, corporate development, strategic planning and cross functional project management
Experience in IT, internet and cloud industries is a plus

Senior Internal Strategic Consultant Resume Examples & Samples

Engage in building a sustainable portfolio planning and tracking infrastructure
Manage portfolio infrastructure projects resulting in high quality recommendations for the Board to strengthen and simplify the portfolio
Create comprehensive, accurate and meaningful reporting toolsets for investments/disinvestments as an input for Senior Executive Portfolio decision proposals
Support SAP portfolio managers in analyzing product strategies, market trends, competitive offerings and customer needs
Actively monitor performance of assigned portfolio including tracking of business cases
Provide input to Quarterly Business Reviews and other review meetings
Build sustainable relationships and engagement model with key stakeholders
Experienced professional with background in IT infrastructure development, management consulting, business development or product/solution management
Broad understanding of SAP’s internal planning infrastructure and toolsets
Extensive experience in the IT Industry as well as SAPs product portfolio across the value chain (development, sales, services, operations, support)
Strong business acumen and ability to constructively drive infrastructure simplification
Ability to operationalize and continuously improve cross functional processes and organizational setup in large organizations
English required, German language skills a plus
6+ years professional work experience in product management, and/or management consulting and/or portfolio management in the IT industry

Internal Strategic Consultant Resume Examples & Samples

Development of SAP’s commercial strategy and policies, as part of the team
Pricing SAP innovation as well as new partner offerings
Adjusting pricing for existing offerings based on market dynamics
Operationalizing SAP pricing (price list production, implementation in systems / tools, etc.)
Driving change in a large, global and distributed field organization
Develop and implement pricing strategies based on corporate strategy, economic and competitive dynamics
Price products and services appropriately based on the value being generated
Model different pricing scenarios based on competitor pricing models and value drivers
Understand Contracts/Legal and Revenue Recognition rules
Ensure pricing models support financial objectives
Engage with Senior leadership to identify and address commercial topics
Help establish systematic review process to define pricing strategies across the portfolio
Develop and manage pricing review calendars & help achieve full-coverage across products
Work across global, cross-functional project teams in structuring and executing analysis required to develop pricing recommendations
Distinctive problem solving and analytical skills and impeccable business judgment
Self-starter who can work in a rapidly changing industry
You are comfortable with ambiguity and flexible in working across different cultures
You have strong problem-solving leadership with limited oversight
Outstanding communication and presentation skills, ability to influence Senior Executives and build relationships across functions, levels and geographies
Pro-active approach
5+ years of total work experience; significant experience in the High Tech Industry a must
3-5 years of work experience in blue-chip management consulting preferred

Strategic Consultant, Retail Strategy Resume Examples & Samples

Managing large work streams, analysis, and deliverables within high-profile, high-impact strategy projects
Working collaboratively with fellow team members, leaders across the company, and effectively leading and developing junior team members
Conducting interviews with key stakeholders across the company
Conducting industry, market, competitor, and financial analysis and identifying insightful implications for Humana
MBA, MPH, or graduate degree in a management field
Strong record of professional and academic achievement
At least two years of prior full-time work experience that demonstrates strong problem solving skills and the ability to perform complex qualitative and quantitative analysis
Excellent verbal and written communication abilities
Highly collaborative, teamwork oriented working style, with a demonstrated ability to manage large work streams
Willingness to mentor junior staff
Prior work experience with a strategy consulting firm, investment bank, or strategy organization

Strategic Consultant Resume Examples & Samples

Work closely with the Director, CRM to identify and execute against opportunities to align plans, programs, and investments to best achieve the top CRM priorities, and support highest business priorities
Serve as the liaison to functional CRM teams, including Service CRM, Sales CRM and Clinical CRM
Work closely with line of business leaders and other key stakeholders to identify future CRM strategies, document long-term CRM plans, identify and stand up additional CRM use cases, and communicate CRM impact
Develop strategic direction for CRM consulting practices under their responsibility to drive achievement of enterprise goals
As a trusted advisor to the business, responsible for creating effective & strategic direction for consumer through the value our CRM systems and tools
Provides a well-rounded business management background with excellent leadership skills, and a good working understanding and proven track record in the business development process
Successfully create effective & strategic direction and integrated roadmap creation for consumer with our CRM solutions, systems and tools
Work collaboratively with other functional leaders to drive the top line priorities
Coordinate the implementation of the current slate of CRM use cases by working with resources from IT, Humana Resources, Finance and representatives from various lines of business, to ensure on-time delivery of capabilities, and ensure effective tracking of business impact
Contribute to building a world-class CRM team within the Consumer Marketing & Data Analytics (CMDA) team at Humana
Proven implementation of CRM strategies and processes as well as relevant technology experience in implementing large-scale technologies (e.g., CRM, ERP, etc.) and managing the organizational adoption effort
Understanding of the effect of CRM implementation on business processes, people, etc. and experience with business case methodologies Demonstrated experience in delivering large scale business and technology transformations
Member/Consumer Experience design experience
Understanding of corporate strategy goals
Strong written and oral presentation skills
Strong inter-personal skills
Proven ability to lead and manage small (3-4 ) teams and delegate authority where appropriate
Professional Consulting expertise in the above areas in healthcare, consumer goods, or similar
Experience with CRM sales and service skills

Humana Strategic Consultant Provider Networks Resume Examples & Samples

Align with Humana’s Integrated Care Strategy, with a personal commitment to lead and support provider contracting initiatives which improve quality of care and optimal outcomes for our members
Develop and create opportunities to serve our provider partners with data insights that educate, build trust and establish confidence in our approach
Develop and maintain databases, directories and reporting tools which support contracting, network development, expansions and expense trending
Serve as a strategic consultant to internal clients via thoughtful review and analysis of provider reports, identifying opportunities for quality and process improvements
Create reports that provide decision makers and compliance agencies (e.g., CMS) with data required to make decisions and monitor company performance

Carehub CGX Strategic Consultant Resume Examples & Samples

Experience in systems integration and/or clinical operations
Ability to understand business processes and technology at a high level and identify opportunities for strategic alignment
Experience partnering with Senior Leadership: communicating information and insights in various channels written or verbally
Excellent communication skills both written and verbally
Developing and maintain successful relationships both with technology partners and business partners
Systems development and database architecture experience
Understanding clinical process development and/or implementation
SQL experience
PMP certification a plus

Strategic Consultant Resume Examples & Samples

Finance experience within healthcare and/or managed care
Human capital/management experience, associate development, with strong leadership capabilities
Enthusiasm and motivation essential; confident change-agent; strong presentation skills (oral and written)
Excellent relationship building skills with both internal and external partners
Medicare experience
Graduate Degree
Working knowledge of Clinical and Medicare Risk Adjustment Operations

Strategic Consultant Resume Examples & Samples

Develop and maintain productive relationships within the Provider Development and enterprise analytic community
Build relationships and partner with Humana executives leaders and other key internal clients
Understand the critical business requirements of Provider Development and its business partners
Leverage clinical knowledge/expertise to develop analytical constructs based on addressing business challenges
Translate analytical results into business recommendations
Lead virtual teams and programs to exceed organizational expectations
Assist in the implementation of ensuing actions and programs as required
Design and implement quality, practical business approaches
Generate administrative and medical cost reduction opportunities. Understand Provider Analytics value proposition and actively assess/present ways to apply knowledge and services
Develop long-term relationships and networks both internally and externally
Experience influencing mixed teams, including clients and partners with both business and technical backgrounds (includes offshore development teams where applicable)
The ability to leverage technology (e.g. SQL, Python, SPSS) to extract, manipulate and analyze data from relational databases
The ability to convert data into actionable information
Strong communication experience should include presentation/proposal generation, as well as an ability to interact effectively with people at all levels within a team or internal division
Stellar work ethic
MBA or technical Master's degree (e.g., Biomedical Data Science, MPH, Epidemiology, Information Management, Business, Engineering) from a well-regarded university
3 or more years of clinically focused healthcare experience…looking for a solid intersection between life and quantitative sciences
Ability to work on a team and as an individual contributor
Deep experience developing an understanding of customer needs

Business Capability Architecture Strategic Consultant Resume Examples & Samples

Bachelor’s degree or comparable years of experience in high profile, corporate environment
Proven track record of influencing cross-functional teams at all levels of the organization
Proven ability to be influential in a highly matrixed environment
A demonstrated ability to identify actionable insights with respect to customers’ unmet needs
Successful track record leading new enterprise wide initiatives from idea to commercialization
Outstanding communications, influence and listening skills

Architecture & Planning Innovation Strategic Consultant Resume Examples & Samples

Expertise in creating measurement and financial business cases based upon new areas of opportunity
Expertise leveraging/synthesizing industry, governmental, competitor, emerging technology, and other marketplace insights
Strong relationship management at all levels of the organization

Better Care Decisions Provider Strategic Consultant Resume Examples & Samples

Identify and evaluate capabilities & initiatives that meet the platform criteria and build business case for impact on health & trend
Work across the enterprise to ignite and identify new concepts/initiatives to add to the pipeline to deliver on Trend Bender goals and address capability gaps
Stand up initiative for soft or full launch/commercialization and communicate results
Partner with Center of Excellence teams: Consumer Data & Analytics, Digital, Consumer Experience, and/or Provider Development to scale & commercialize solutions and capabilities
Implementation of solutions by the businesses
Impact on positive health outcomes - slowing disease progression, more healthy days
Impact on consumer lifetime value
Strong portfolio leadership track record and the ability to create and execute a new business model with measurable results
Experience working in a matrix/shared services environment
Broad-based and extensive operations and managerial experience
Superior written and verbal communications skills – with excellent attention to detail
Bachelor’s degree required, Master’s degree highly desirable

Strategic Consultant Resume Examples & Samples

8+ years of experience in strategic consulting or strategic planning
8+ years of intelligence community experience, including a demonstrated familiarity with and working knowledge of intelligence community entities, missions, functions, and processes
Demonstrated ability to work effectively with senior-level officials across intelligence organizations to forge consensus on complex and contentious issues
Demonstrated ability to build, sustain, and leverage diverse professional networks across ODNI and IC organizations
Demonstrated critical thinking skills and the ability to prepare sophisticated, client-ready deliverables in a variety of formats with an emphasis on organization and logical argumentation
Demonstrated flexibility to perform a range of tasks and to work with a range of different offices and organization across the ODNI and the IC
Significant demonstrated knowledge of one or more intelligence disciplines and/or support disciplines (information sharing, technology, etc.)
Experience supporting the ODNI
MS in Strategic Planning or a related field

100

Implementation Team Strategic Consultant Resume Examples & Samples

Accountable for successful new market launches
Function as Market Leader and subject matter expert in consultation with MSO local teams
Hire, onboard and educate local MSO market leader
Lead implementation team who hires, on boards and educates local MSO market Provider Service, MRA and Clinical and Quality teams
Works with internal MSO partners to build out role descriptions and training documents
Work effectively with the local Health plan team in order to foster continued partnership within the Provider community
Work in a consultative role with various departments locally and at corporate headquarters in creating effective information and analyses in order to optimize the MSO’s strategic objectives
Prior health solutions system experience in the areas of Population Health Management, Practice Management and/or provider contracting/operations
Prior experience in a leadership capacity/role
Demonstrated ability to be effective in a highly matrixed environment
Ability to multi-task and work in a fast paced environment with changing priorities
Intermediate ability to implement process improvements
Medicare industry experience; knowledge of Medicare Advantage, MRA, Quality, etc.
Comprehensive knowledge of Microsoft Office applications, including Word, Excel and Access
Ability to travel up to 50% for implementations

101

Strategic Consultant Resume Examples & Samples

Coordinate planning with business and engineering resources and commitment as needed from leadership team
Establish and Enable a communication model ensuring the proper development of Financial models, Service Catalog, and Service Delivery tracking
Coordinate a Standardized Intake Process for Infrastructure Capabilities
Coordinate and a Standardized Infrastructure Product Development Process
Mature the supporting processes to drive improvements in IT service delivery
Establish and standardize the Infrastructure Product Development (Service Portfolio) Process
Operate within standard ITILv3 Processes
Provide transparency to create clear measures of commitment to the customer and closer alignment of business and IT through
Familiarity of training in ITILv3 Processes
Understanding of Humana Technology and Infrastructure

102

Managed Medicaid Administration Strategic Consultant Resume Examples & Samples

Serve as a strategic consultant to internal clients by analyzing each situation; recognizes and identifies opportunities to contribute to the development of Managed Medicaid Administration programs
Develop strategy for Managed Medicaid Administration
Collaborate and build relationship at all levels of the organization
Analyze and translate complex information into easily relatable format
Possess a deep understanding of segmentation and opportunity, product development and positioning, as well as competitive landscape
Strong operations experience
Financial analytics experience required
Robust Medicaid knowledge

103

Stars Strategic Consultant Resume Examples & Samples

Develop overall contract improvement plans at both a strategic and tactical level in collaboration with the Great Lakes Region market teams, corporate teams, and others key matrix partners to ensuring STARS success
Share performance data with the Great Lakes Region market teams to include identification of trends
Provide insight, guidance, and support to market partners & corporate task force leaders throughout the improvement planning process
Collaborate with corporate task force teams to help shape measure-level initiatives to address market-specific barriers and opportunities
Drive geographic performance to support the overall contract improvement plans
Maintain contract, geographic, and provider level data and needs as well as barriers/mountain movers
Collaborate with regional leadership and STARS leadership on all aspects of planning that impacts STARS performance (e.g., Plan Design, network management, provider rewards, etc.)
Act as knowledgeable point of contact with the ability to assist with STARS education, training, and support activities for STARS participants within the Great Lakes markets
Provide strategic direction to region during onsite meetings while collaborating with content to address performance and build competency
Create dashboards and metrics for benchmarks and determine milestones for success
Understand the competitive environment, best practices and applies knowledge to practices, and execution across the organization
Coach and develop STARS consultants to ensure adequate knowledge transfer and ability to work autonomously
STARS/HEDIS Experience
Ability to use process improvement skills with responsibility for integrating the principles/practices of lean six sigma into clinical operations
Entrepreneurial spirit and ability to drive work and others with little guidance
Competencies such as big-picture visualization, critical thinking and sequencing, (i.e., the ability to envision the product of complex business goals and work backwards to ensure all of the requisite steps and details are covered for successful achievement)
Leverage reports and lead analysis to identify opportunities and assess progress to goals
Ability to successfully lead/focus functional teams with competing agendas to align and commit to an enterprise mission
Work experience in a health plan setting

104

Innovation Strategic Consultant Resume Examples & Samples

Research, analyze and identify problems to frame hypotheses that inform concept development
Collaborate with our Silicon Valley office to identify/sense external partner opportunities and emerging trends
Design and perform primary and secondary consumer, provider or other customer research to generate new insights
Co-create, test and learn with best-of-breed external partners, including start-ups
Design, develop, and test new solutions/products/services to position Humana at the leading edge of health
Surface bold opportunities to improve the overall experience, reduce pain points and barriers that create value for Humana and its customers
Lead cross-functional teams to problem solve using agile, lean-start up methodologies to drive innovation
Ability to perform research, synthesize information, identify insights and apply to product design
Can pitch ideas and clearly articulate the value proposition of initiatives to key stakeholders in the business
Ability to develop a concept and take it through the innovation process to bring it to life with the ability to define and demonstrate value and success of the pilots
Can work in ambiguous, fast-pace environment
Physician practice, revenue cycle management knowledge
Digital and/or emerging health information technology experience
Healthcare system and economics knowledge

105

Senior Internal Strategic Consultant Resume Examples & Samples

Drive strategic projects by providing structured decision making backed by strong hypotheses
Synthesize information and analyses into creative business insights and recommendations
Incorporate multiple, differing perspectives into high quality deliverables
Assist the MD of SAP.io in driving startup engagement initiatives
Work closely with the Chief Strategy Officer on select topics
Ability to work both independently and collaboratively
Capacity for multi-threading
The candidate will have at least 2 years of professional experience in a top-tier management consulting firm or a similar environment (e.g. M&A department within a Financial Services firm) and BA/BS degree with top-class academics; Graduate degree from a leading business school preferred

106

Insights & Data Strategic Consultant Resume Examples & Samples

Qualifications: 3-9 years experience; Bachelor’s degree
Should be proficient in Software Engineering Techniques, Software Engineering Architecture, Software Engineering Lifecycle and Data Management
Should have progressing skills on Business Analysis, Business Knowledge, Software Engineering Leadership, Architecture Knowledge and Technical Solution Design

107

Salesforce Implementation Strategic Consultant Resume Examples & Samples

Develop a future state vision for the cross-channel consumer experience, and developing strategies aligned to that vision supporting by CRM solutions and capabilities
Collaborate with R&A and the CRM Enablement team to analyze "voice of the customer" (VOC) and behavioral information to understand consumer pain points and their wellness goals to develop deep insights into consumer needs and behaviors
Collaborate with segment leaders and shared services leaders to understand pain points, priorities, and strategies suitable for CRM solutions and other innovative solutions to address
Design consumer experience business use cases and validation approaches and success measures that reflect the consumer segmentation strategy, enhance satisfaction, and are profitable for Humana
Translating high level experience design into specific treatments, which consumers will receive for each type of interaction, across channels and throughout their relationship
Identify the people, process, and technology capabilities required to deliver desired consumer experiences, and engage the appropriate implementation teams to plan, pilot, analyze, and deploy to scale for enterprise implementation
Executing consumer experience assessments and gap analyses (e.g. VOC, best practices, etc.)
Connect with Salesforce partners and Salesforce.com team members to determine how to best leverage existing and new technology within the platform to proactively solve business problems
Manage innovation list of future enhancements based on consumer experience segmentation strategy
Explore new technologies to enhance the Salesforce.com platform to help drive business results
This role will have travel. If you are based in one of the locations specifically listed, travel could be up to 20%. If you are Work at Home, travel could be up to 50%**
Has documented success with developing a CRM business strategy and consumer segmentation strategies
Adept at evaluating alternatives and deciding on a plan of action
Exceptional communication skills; presentation, facilitation, oral, written, listening and conflict resolution
A crucial and creative thinker
Leadership abilities across operational areas and in a multiple project environments, with proven collaboration with operational partners, team members, and key stakeholders
Minimum 5 years CRM Service business strategy development experience
Extensive knowledge of CRM technology and platforms
Experience with CRM solutions to include Salesforce.com
Experience with knowledge management, business transformation, and change management
Excellent written and oral communication and presentation skills with the ability to speak and communicate effectively with both senior management and call center associates
Ability to mentor and facilitate culture change in a dynamic environment
Ability to assign priorities in a fast-paced and changing environment
10 years CRM Service business strategy development experience
Experience in health insurance industry

108

Senior Strategic Consultant Healthcare Resume Examples & Samples

Manipulate, analyze and visualize data to reveal trends in program performance (HCP / patient) relative to the defined strategy and identify key opportunities for improvement
Create initial draft of campaign measurement decks that tells a story with the data
Work with the strategy directors to define client brand, franchise, sales force or payer strategies (which usually include CRM), and tactics that deliver on those strategies
Develop business rules that enable implementation of strategies via marketing automation tools (e.g. Adobe), such as next best action and predictive messaging
Collaborate with the analytics team to develop measurement plans
2+ years of experience, in some combination of consulting, strategy, digital marketing / media within the pharmaceutical industry (agency or client setting)
Analytic, inquisitive mindset, with strong quantitative skills—but also with a creative bent to apply quantitative data to marketing strategy and creative execution
Strong communication and presentation skills—written and in person
Highly competent with Excel and PowerPoint
Understands and can apply the principles of segmentation and communication strategy
A sense of urgency…want to get things done, always in a quality fashion
Able to handle ambiguity, self-starter, an individual who creates opportunity from complexity

109

Financial Strategic Consultant Resume Examples & Samples

Oversee financial performance for Transcend Insights and the Consumer Innovation Center
Work with leadership to achieve strategic plans and objectives for Transcend Insights and the TrendBender initiatives for the Innovation Center
Develop recommendations to assist with business effectiveness and efficiency; implementation plan of recommendations and ongoing monitoring of achieved results
Direct the design and implementation of policies and procedures which result in increased performance, are properly integrated with other units, and comply with federal and state regulatory requirements
Reviews performance of products and understands industry trends
Determine appropriate allocation of corporate overhead to internal products
Establish and maintain management and performance controls by identifying, tracking, measuring and analyzing data to highlight problems, prevent losses, contain costs and direct the development of process improvements
Lead and manage special project teams that may necessitate cross-functional partnerships
Maintain responsibility for leader departmental general ledgers including journal entries, staffing, BvA reporting, modeling, procurement, Oracle projects and presentations
Cultivate internal and external business relationships which will serve as resources of technical knowledge and performance improvement
Bachelor’s degree in Accounting/related field
Progressive leadership experience
Experience in a finance operations role preferably in a matrix environment
Prior experience in the health solutions or IT industry
Certified Public Accountant strongly preferred

110

Strategic Consultant Resume Examples & Samples

Developing insight-informed marketing strategies to drive positive member health outcomes in support of Humana’s Stars efforts
Driving customer engagement in the right value propositions at the right time
Providing thought leadership and partnership and influencing internal stakeholders
Leading brand development efforts, and developing, executing, and managing segmented, integrated marketing communication plans across digital and offline marketing channels to drive positive health outcomes
Creating compelling audience stories and experiences to drive marketing objectives
Developing and building buy-in of persuasive and market resonating hypotheses, and creating powerful value propositions and messaging to test in market
Developing and framing robust marketing initiatives that include test and learn opportunities where needed
Ensuring all marketing is on-brand, consistent in voice and tonality, and optimized for search and user experience across all channels including Social, SEM, Display, Email, Mobile, Video, offline, etc
Devising engagement strategies for key audiences within different stages of the conversion funnel
Creating and managing the planning cycle, deliverables, and annual marketing calendar
Managing external resources and vendors; collaborating cross-functionally and throughout the Consumer Marketing Group
Demonstrate a thorough understanding of business, marketing strategy, digital marketing, and content marketing
Strong, demonstrated skills leading cross-functional teams
Strong, demonstrated project management skills
Ability to influence, and collaborate in a cross-functional environment
The successful candidate will be an action-oriented, self-starter with strong organizational skills, who is thorough and demonstrates a lot of initiative and follow-through. This team player must be flexible, enthusiastic and demonstrate a willingness to learn

111

Process Transformation Strategic Consultant Resume Examples & Samples

Participate in process transformation initiatives
Work as part of a small project team to deliver results within a set timetable
Building solutions for business leaders
Capturing processes metrics and monitoring process maturity
Identifying gaps and developing improvements
Ensuring initiatives deliver intended results
Accountability: Meets established expectations and takes responsibility for achieving results; encourages others to do the same
Customer Focus: Connects meaningfully with customers to build emotional engagement and customer advocacy. Simplifies complexity and integrates internal efforts to deliver an optimal customer experience
Collaborates: Engages others by gathering multiple views and being open to diverse perspectives, focusing on a shared purpose that puts Humana's overall success first
Executes for Results: Effectively leverages resources to create exceptional outcomes, embraces change, and constructively resolves barriers and constraints
Proficiency with Microsoft Office Suite, Visio, and statistical software packages
Business value orientation
Strong business acumen and analytical skills
Demonstrated ability to interact with senior leadership
Prior group implementation and/or project management experience
Certification – ASQ Black Belt preferable
PMI / PMP certification highly desired
Possess the ability to create and run database queries

112

Strategic Consultant, Political Engagements Resume Examples & Samples

Fluent English Speaker, bilingual (German) preferred
Excellent program and project management experience in highly dynamic environments with a clear focus on results
Self-motivated, independent working style
Excellent working knowledge around Industrie 4.0, IoT and Smart Services
Experience in working with Associations and Ministries (Australia preferred)
Capable of enabling decision making in complex structures
Thrives in a demanding, fast-paced environment where change is a constant
Strong conceptual thinker with excellent problem solving attitude

113

Presales Strategic Consultant Resume Examples & Samples

5+ years' experience in digital marketing or strategic marketing consulting with at least two years' experience in executing a digital strategy for a consumer brand
In-depth knowledge of integrated marketing and digital disciplines (including audience identification and analysis, targeting, experience design, digital production, and digital analytics.)
Strong familiarity with digital marketing strategies and metrics
Strong passion for and knowledge of technology and digital marketing
Team player with the confidence and integrity to earn client and internal team confidence quickly
Experience in sales or supporting a Sales organization in a presales role is desired
Expertise with a number consumer industries (retail, travel, banking, grocery, subscription) desired

114

Clinical Strategic Consultant Resume Examples & Samples

Strong strategic thinker – ability to apply strategic solutions to achieve business objectives
Proven successful Leadership experience, including supervisory responsibilities for clinicians and/or non-clinicians
Leverage reports and lead analysis to identify opportunities for gaps and assess progress to goals
Ability to read, analyze and interpret data reports, general business periodicals, professional journals, covering technical and complex information
Ability to run large scale, highly visible programs with responsibility for successfully partnering with cross-functional teams
Proficiency in Microsoft Office Suite: Excel, Word, Power Point in particular
Strong experience and comfort level presenting to all levels of the organization including Senior Level Executives
Background in diabetes
Population health
Program build design and management
Managing clinical programs
Managed Care experience
Process-oriented, evidence-based and scientifically-inclined

115

Strategic Consultant Resume Examples & Samples

Experience in government contracting, Medicare, Medicaid, TRICARE and RFP development
Active listening and interpersonal communication skills and ability to establish and maintain credibility with diverse groups and associates at all levels
Proficiency in consulting/negotiation skills
Excellent verbal, presentation and written communication skills
Master’s Degree in Health Care, Business Administration or a related field

116

Strategic Consultant, Analytics Resume Examples & Samples

Bachelor’s Degree in Engineering, Applied Math, Statistics, Information management or a related quantitative field or equivalent working experience
Demonstrated leadership ability
2 or more years of analytics and reporting experience in healthcare environment
Demonstrated critical thinking
Self-starter and problem solver with a keen analytic mind, who thrives in a fast-paced environment
Comprehensive knowledge of all Microsoft Office
Demonstrated verbal and written communication skills
Graduate degree in Engineering, Applied Math, Statistics, Information management or a related quantitative field or equivalent working experience
Extensive knowledge of G&A operation
Extensive experience with analytics software, such as SAS
Extensive experience with SQL
Systems knowledge (e.g. CRM, CGX, CAS, MTV, Argus)

117

Behavioral Health Product Development Strategic Consultant Resume Examples & Samples

Prior experience working in a consumer centric company
Prior demonstrated capability leading teams
Progressive business and financial analytics experience with a focus on business and execution strategies
Master’s Degree of Business Administration
Work experience in a health care and / or Insurance setting

118

Senior Strategic Consultant Resume Examples & Samples

Create visuals of patient journeys, cadence maps
Participate in proprietary methodology to assess companies’ issues, opportunities and needs by coding unstructured interviews into structured data for analysis, and drawing insights and conclusions from the output
Help clients and internal team members make good use of Epsilon’s data assets solutions, including HealthEx, MD Nexus, TSP, Shopper’s Voice
Monitor and synthesize marketplace intelligence relative to our clients as well as industry best practices and emerging solutions that can be applied to our clients’ business
Maintain campaign performance bencharks
Centralize and maintain a vendor playbook that helps the broader team keep abreast of the evolving landscape of promotional partners and product offerings (e.g. Medscape, Everyday Health, Doximity)
Develop business pro-formas under the direction of strategy directors / VPs
Maintain project plans
Foundational understanding of marketing analytics
Able to present data, analysis and statistics in a simple and clear way
Able to take direction
Outcome / result driven
Demonstrated team player
Enjoys working in a highly collaborative environment

119

Better Care Decisions Strategic Consultant Resume Examples & Samples

Lead the ideation and prioritization of capabilities & initiatives across the enterprise and ensure that they are on track to achieve improved health and trend bender goals
Identify existing capabilities across the company that could be leveraged to expedite development and impact
Create and manage portfolio cadence and routines to ensure initiative leaders are connected to sources of decision making, funding, and resources
Partner with Palo Alto team to sense and source emerging capabilities outside and inside the company
Create transparency to initiative & capability roadmap decisions and investment needs and work with business and trend leaders to obtain funding and resources
Partner with the initiative teams, including innovation incubation to satisfy milestone and timeline requirements
Experience leading project and/or program management teams
Demonstrated integrator behaviors

120

Strategic Consultant Resume Examples & Samples

Programming experience with relational databases, including Access, SQL Server ,Oracle, QlikView, Advanced Excel and Visio
Performing data manipulation and design, and data analysis, data visualization and working with large data sets
Project management experience working with cross–function teams including leading internal and external teams
Presenting findings/reports and making recommendations for change or process improvement to peers, business partners and leadership
Performing financial analysis and building models to track and analyze healthcare spending
Performing ad-hoc analyses to meet business needs/requests for information

121

Business Planning Strategic Consultant Resume Examples & Samples

Proven experience in business planning (i.e. executing a strategic plan through tactical roadmap implementation)
Extensive project management experience
Executive communication skills
Proven ability to identify strategic opportunities and put initiatives into motion
Project Management certification

122

Specialty Strategy Strategic Consultant Physician Market Resume Examples & Samples

Support the Humana Pharmacy physician sales teams in identifying new value opportunities, improving prescriber data sources and accuracy, evaluating engagement programs and increasing effectiveness in capturing prescription referrals
Partner with the sales, pharmacy and physician marketing teams to plan, implement and evaluate innovative communication strategies and tactics toward increasing physician and practice staff awareness and engagement with Humana pharmacies
Facilitate development and delivery of a physician strategy that defines service and value opportunities, validates their value and priorities and establishes a Humana Pharmacy Solutions plan for maximizing our physician network toward improved profitability
Participate in efforts that increase the specialty pharmacy and traditional mail market share of Humana member prescriptions
Be a consultant to internal teams formulating and pursuing opportunities to leverage physician patterns to improve Humana Pharmacy profitability
Build a deep understanding of qualitative prescriber/practice insights and quantitative prescribing data, prescribing patterns and dispensing channel patterns and trends
Monitor and communicate market prescriber trends and insights on competitive prescriber programs
Coordinate the identification, prioritization and development of analytic reports and dashboards needed to explain and monitor prescribing patterns by Humana network prescribers
Be a consultant, subject matter expert and mentor to internal teams and initiatives
10+ years business management and leadership experience with 5+ years’ experience working on provider-related services or initiatives
5+ years’ experience working in specialty pharmacy, pharmacy benefit manager or health plan
Previous experience in developing and supporting physician programs that involve maximizing physician sales/consulting teams, improving provider experience models and influencing pharmacy selection
Strong influencing skills to champion opportunities, leverage internal capabilities, resolve issues, gain alignment on priorities and facilitate resource sharing in a matrixed environment
Excellent verbal, written and presentation skills with ability to communicate effectively across all levels of the organization
Ability to take initiative, multi-task, and work in a fast-paced environment
Comprehensive knowledge of Microsoft Office applications, including Word, PowerPoint and Excel
Enthusiasm and motivation essential; a confident change-agent; strong advocacy

123

Specialty Strategy Strategic Consultant Resume Examples & Samples

Provide business leadership of the OmniClaims medical claim processing solution that will establish a new method for pricing, editing and adjudicating traditional medical drug and service transactions delivered by our network providers. Create alignment on value and implementation across the pharmacy and medical stakeholders and provide the plan and oversight for implementation and value capture
Lead opportunity evaluation and facilitate development of the specialty total patient care program for improved medical/pharmacy cost and care models for complex specialty patients. Partner with pharmacy and medical clinical expertise in defining condition appropriate models that align cross-functional patient care with service and information integration. Identify and evaluate external opportunities to extend the model to contracted home infusion and other key network providers
Assume responsibilities that support the achievement of our Specialty Strategy and facilitates the expansion and evolution of our portfolio of strategy initiatives
Collaborate with the specialty leadership team on development of key strategy metrics, analytics and dashboards necessary to support our purpose and our progress
10+ years business management and leadership experience with 5+ years experience working on pharmacy or patient care-related services or initiatives
Previous experience in developing and supporting cross-business programs that involve maximizing clinical and operational services and teams, improving provider and patient experience models and delivering improved revenue and profitability
Demonstrated knowledge and understanding of specialty drugs and related conditions
Strong organizational skills and ability to stay on schedule
Proven problem-solving, analytic, decision-making and troubleshooting skills
Enthusiasm and motivation essential; a confident change-agent with strong advocacy
Master’s degree in healthcare or related field
Previous product development experience
Previous pharmacy market/competitive intelligence experience

124

Strategic Consultant Resume Examples & Samples

Leads a portfolio of engagements to develop new products and processes; innovates new capabilities and relationships with partners, vendors, and industry agencies
Has vision, anticipate future consequences and trends accurately; has broad knowledge; creates competitive and breakthrough strategies and plans
Builds collaborative business partnerships which bring clarity to the organization and facilitates effective change
Determine requirements of a system, process or work unit; Predicts and mitigates constraints
Understands how to define the scope of a project, develop an approach, secure resources and coordinate activities of a team to achieve important business objectives with-in a pre-determined timeframe
Frequently presents to client management, gains alignment on recommend solutions and implementation roadmaps
Bachelor’s Degree , preferably in Business, Engineering, IT, Finance or Accounting
3 plus years of consulting experience
Outstanding oral, written and organizational skills
Proven ability to excel in a team environment and be a “Proactive” team player
MBA, MS, CPA or advanced degree in healthcare
Lean / Six Sigma Green Belt or Black Belt experience

125

IT Strategic Consultant Sourcing & Procurement Resume Examples & Samples

Lead the solution architecture design on the projects and programs
Engage with business leads, partners and vendors to gather and understand solution requirements
Work with enterprise architecture team, project team, functional analysts and technical analysts to design the solution architecture that meets operational requirements and is scalable, easily maintained, secure and highly available
Develop and produce Architecture Artifacts, technical designs, strategy documents and other technical artifacts
Facilitate and manage evaluations and proof of concept activities as subject matter expert
Identify new technologies and platforms to help solve technical challenges or limitations in the existing infrastructure
Ensure technology solutions are production ready and meet the organization standards
Partner with the project teams to oversee the implementation of the solution
Work with the IT Directors and Product Owners/Project Leads to define project and solution roadmaps
Work with other Architects and Project Teams to facilitate alignment among architecture decisions

126

Transformation Strategic Consultant Resume Examples & Samples

Advanced project management experience
Experience with transformation initiatives and also in exerting influence in a Matrixed environment
Experience in identifying, measuring and exploiting data to make smart business rules
Experience in SDLC
Must have advanced experience with LSS

127

Senior / Principal Strategic Consultant Resume Examples & Samples

Support the Team Leader and other team members in delivering well researched solutions on a variety of transportation and infrastructure based projects. Key skill and discipline experience areas are provided below
Source, review, collate and report information from a variety of sources
Take ownership for project tasks with direction from the Project Manager
Be able to contribute at a strategic level to clients' requirements
Develop novel bespoke solutions on a project-by-project basis
Apply appropriate standards and technology in the performance of tasks
Work flexibly and contribute to the work and performance of the team
Communicate effectively with colleagues and clients
Uphold the ethical and quality standards of AECOM

128

Internal Strategic Consultant Associate Resume Examples & Samples

Develop SAP’s commercial strategy and policies, as part of the team
Act as a trusted advisor for the solution managers on pricing and commercialization related topics
Price and commercialize SAP innovations as well as new partner offerings
Adjust pricing for existing offerings based on market dynamics and SAP commercial objectives
Drive change in a large, global and distributed organization, championing and evangelizing pricing best practices and serving as a transformational change agent across company
Distinctive problem solving and analytical skills
Communication and presentation skills in English (essential)
Good team player, eager to learn on IaaS/SaaS commercial models and best practices
Good Excel modeling skills and proficient PowerPoint skills
Experience in the High Tech Industry and / or blue-chip management consulting preferred
German language skills (highly desirable)
1+ years of total work experience

129

Strategic Consultant Resume Examples & Samples

At least 2 years project management experience
Ability to lead project teams and drive implementation
Experience facilitating with mixed teams, and indirect matrix teams

130

Principal Strategic Consultant Resume Examples & Samples

Work alongside enablement consultants, analysts, and service delivery managers to ensure the best use of the Sprinklr platform aligned to a customer’s business goals and needs
Lead customer discovery and development of program planning deliverables, for large customers, leveraging best practices in both sprinklr and strategic program execution
Assist in the sales cycle by clearly articulating how our platform meets current customer needs and pain points and their evolution – speaking to the brand capabilities required to create and capture value from their customers
Guide technology decisions relative to the Sprinklr architecture including integration with other systems and serve as subject matter expert and design resource to others
Attend and assist in executive business reviews and critical customer meetings to continuously align strategy with platform use and track Sprinklr program progress
Participate in practice development, including creation of additional go-to-market offerings and where greater value can be created within the services organization
Develop relationships across the key teams involved in the successful onboarding of Sprinklr customers, educating and marketing offerings where needed
Instil a consultative approach across the services organization, helping to train and mentor team members

131

Regional Market Management Strategic Consultant Resume Examples & Samples

Lead the development of the overall business annual strategic plan, coordinating with key executives across the organization
Become an expert in the data available from disparate sources and use this information to conduct business analyses and recommend improvements
Conduct complex data analysis and make recommendations (cost-benefit, invest-divest, strategy pro-forma, impact analysis) that significantly impact the market operations
Manage the development and review/measurement of key business priorities
Develop and manage project schedules, resources, deliverables, issues, and timelines throughout various projects with input from stakeholders and project teams
Keep leadership and key stakeholders well informed on a timely basis on project progress, status and/or concerns for each assignment
Ensure deadlines are met by effectively planning, organizing, prioritizing, and delegating assignments to team members and following up on their individual progress
Support market level business reviews, highlighting areas of opportunity and development for the business
Support the Market Development Leadership team
Facilitate communication and negotiation within and across the project team(s). Escalate risks as required to appropriate level of management
BA/BS degree in a technical or quantitative/business-oriented field
5+ years’ experience in a management consulting, corporate strategy, or a financial leadership role
Experience in managing the strategic planning cycle for a large organization with cross-functional engagement and prioritization
MBA or graduate degree in a management field
Experience executing complex strategic and operational initiatives
Problem-solving and project management skills
Demonstrated ability to present to senior-level executives
Experience developing complex analytical models in spreadsheets and using presentation tools to facilitate communication with senior stakeholders
Clinical experience or certification a plus

132

Medicaid Product Strategy Development Strategic Consultant Resume Examples & Samples

3 - 5 years in Medicare, Medicaid, or related role
1 - 3 years of experience with strategic and/or data analytics
Strong attention to detail and focus on process and quality
Ability to lead project teams and drive deliverables to completion
Ability to work with internal support groups to drive business results
Success developing working relationships within a highly matrixed business environment
Ability to operate under tight deadlines in a high stress environment
1 - 3 years of experience in Medicaid Business or Policy
Experience interacting with state and/or federal government programs

133

Marketing Strategic Consultant Resume Examples & Samples

Drives 1-2 marketing projects concurrently
Minimum four (4) years of related experience
Minimum six (6) years of experience OR master's degree and two (2) years of related experience preferred

134

Internal Strategic Consultant Resume Examples & Samples

Must be comfortable using technology to assist in meeting. Must be comfortable working over a video web meeting with the customers
Utilization of smart board technology
Present via “face to face” web meetings. Host at least 2-3 firms a day
Within 6 months of starting must have completed Orion's Series 65 certification and all available trails in Orion's Ascent training library
Internal: 3 years experience
External: 2 years working in the financial services industry. Experience with Registered Investment Advisors and Broker Dealers is preferred
Excellent verbal and written communication and interpersonal skills
Able to work equally well in a team environment and independently
Self-starter who is capable of managing multiple projects and meeting deadlines
Strong computer skills (PowerPoint, Word and basic Excel) with the ability to learn programs as needed

135

Professional Affairs Strategic Consultant Resume Examples & Samples

Solve complex problems and develop innovative solutions
Promotes a sense of urgency and help prioritize options to address legislative and regulatory issues as they arise
Collaborate with trade associations to develop strategies to influence public policy
Provide regular reports and initiate white papers to update and educate senior leadership
Drives action through influence, motivates others, and acts as a resource to others with less expertise
Degree in Pharmacy and/or JD or equivalent professional Pharmacy industry experience-
5+ years of experience working with a government entity, specifically with experience working within the regulatory and legislative processes

136

Clinical Business Solutions Strategic Consultant Resume Examples & Samples

Manage team of consultants with a broad-range of skills, clinical expertise, and experience
Partner with Clinical Leaders to understand priorities and initiatives needing consulting or process audit support
Managing analysis and/or work streams within high-profile, high-impact strategy projects
Supporting interviews and working sessions with leaders within Clinical and across the company
Excellent written and communication skills
Ability to drive decision making, navigate the organization, and build strong relationships
Demonstrates excellent consulting and mentoring skills and is masterful at understanding the importance of balancing the strategy and delivery aspects of managing a consultancy practice
Strategic and analytical thinking skills
Possess a solid understanding of healthcare, project management, communications and process discipline
Proven ability to lead and manage a team

137

Internal Strategic Consultant Resume Examples & Samples

Lead and manage Plattform Industrie 4.0 activities SAP internally as well as with external stakeholders
Work closely with other P&I development units as well as other relevant areas at SAP to position their priorities in the right political context
Translate SAP’s strategy and priorities in daily work with external parties (government, research organizations, etc.)
Represent SAP in external events, workshops, etc
Excellent program and project management experience in highly dynamic environments with clear focus on results
Excellent communication and presentation skills (German & English)
Business acumen, creativity and strong conceptual, strategic thinking
Experience managing virtual cross-functional programs, demonstrates cultural awareness and respect
Highly customer-oriented with a passion for strategic & technical topics
Excellent understanding of SAP’s product portfolio, SAP technology stack and offerings relevant for Industry 4.0 and Internet of Things
Ability to translate complex technical topics into political recommendations
3+ years of professional experience at SAP or in a partner company, preferably in government relations, consulting or product management
Background in managing strategic programs and projects
Proven ability to work in virtual setups and to build networks
Flexible and a self-starter, able to excel without supervision and under pressure to meet strict deadlines

138

Strategic Consultant Resume Examples & Samples

Performing research and analyses on multiple projects to identify trends, outliers, and correlations in support of strategic initiatives and/or operational planning
Framing approaches with feedback from the Strategic Business Partner and Business Units by
Bachelor’s Degree and 4 or more years of experience in the Strategic and Operational Consulting area
Strong communication skills (written and oral)
Comfortable working in a collaborative / team-based approach
Strong spreadsheet/database skills and presentation skills

139

Workday Strategic Consultant Resume Examples & Samples

Senior leader with Workday implementation experience
Proven ability to make strategic recommendations on how to implement successfully
Experience with full life cycle Workday implementations
Experience with enterprise-wide Cloud/SaaS implementations
Experience with Executive level presentations
Possess a solid understanding of operations, technology, communications and work flow processes
Workday HCM certified
Experience with excel, Visio and Power point

140

Senior Internal Strategic Consultant Resume Examples & Samples

You are willing and able to pick up anything to grow the business – no matter if it’s in this list of not. Roll-up-the-sleeves attitude is a must
Lead our organization through strategic changes and produce positive business results, and increase market share
Make projections based on current trends and future expectations and help set strategic goals for the group
Work with management team to ensure the implementation upon set goals
Improve the operational systems, processes and policies in support of organizations mission
Planning process for the organization with senior management; develop and manage budgets
Oversee quarterly assessments and forecasts of the organization against budget, and operational goals
Masters in Business, preferably with a technical background in computer science or similar, such as a dual major
Strategic thinking along business school frameworks, with quantitative and qualitative analytical skills
Demonstrated leadership and vision in managing staff groups and major projects or initiatives
Excellent interpersonal skills and a collaborative management style
Budget development and oversight experience
You are obsessed with what our customers want and need
Excellent computer skills and proficient in excel, word, outlook
At least 3 years’ experience in Strategy and/or Operations

141

Specialty Strategy Strategic Consultant Provider Market Resume Examples & Samples

Support the PBM teams in identifying new provider value opportunities, improving data sources and accuracy, and evaluating engagement programs and their effectiveness
Partner with PBM teams to plan, implement and evaluate innovative communication strategies and tactics toward increasing provider awareness and engagement with Humana pharmacies
Facilitate development and delivery of a provider strategy that defines service and value opportunities, validates their value and priorities and establishes a Humana Pharmacy Solutions plan for maximizing our provider network toward improved profitability
Lead and manage special projects that may necessitate cross-functional partnerships
Be a consultant to internal teams formulating and pursuing opportunities to leverage provider patterns to improve Humana Pharmacy Solutions effectiveness
Build a deep understanding of qualitative provider insights and quantitative dispensing and prescribing data, patterns and dispensing channel patterns and trends
Monitor and communicate market provider trends and insights on competitive programs
Coordinate the identification, prioritization and development of analytic reports and dashboards needed to explain and monitor distribution channel patterns by Humana network providers
Bachelor degree in business or related field
10+ years business management and leadership experience with 5+ years experience working on provider-related services or initiatives
Previous experience in developing and supporting provider programs that involve maximizing provider-facing team effectiveness and improving provider experience models
Ability to think strategically and effectively to drive strategy awareness and adoption
Masters degree in healthcare or related field

142

Consumer Experience Strategic Consultant Resume Examples & Samples

Serves as a change agent for developing a culture characterized by a customer first mind-set, process discipline, quality focus, transparency & accountability Partner with business leaders, project champions, product and process owners in developing a portfolio of high value customer experience improvement projects aligned to improving customer loyalty, price erosion and revenue growth
Lead, implement and enhance journey mapping of key customer lifecycle touch points showing sequence and inter-dependencies – creating visibility of process/work, defect points and improvement opportunities
Leads or supports customer engagements, journey lab sessions, kaizen events using industry standard Design and Lean Six Sigma tools and methods and achieving cost saving results Work with business to identify top drivers of loyalty and develop accountability action chain, establishing and identifying baseline metrics for tracking critical customer Moments of Truth
Influences cross-company agreement on how to deliver greatest value to customersand define what customers value and a differential customer experience
Provides critical insight on the definition and integration of Consumer Experience (CE) and Continuous Improvement (CI) methodologies into the business
Leads activities involving direct interaction with customers and maintains the highest levels of customer satisfaction and process improvement results. Establish best practice architecture, flow and access tied to B2B journey and user preferences
Develop interaction flows and journey maps, personas, defining design details and behaviors Implement best practice design thinking and principles with Lean Six Sigma practices to deliver highest quality customer experience
Promote the value of a customer-centered design approach within the organization, while ensuring the execution aligns to the business strategy Accountable for CE results for the assigned business or function/account execution of key projects and delivery of project benefits
Works with the CE Leader and local leadership team to select improvement areas & build a robust improvement strategy
Ensuring management information and reporting regarding business process results and improvement project status Maintains and develops proficiency in use of CE/CI tools and methods
Capable of teaching all aspects of CE/CI Methodologies
Bachelor's degree in Marketing, Engineering, Science, MIS, Business Administration or related field
Relevant experience as a Certified Black Belt preferred, 2 years active deployment, implementation and project results using Lean and Six Sigma or commensurate senior management oversight role
Advanced degree in Marketing, Engineering, Science, MIS or MBA Experienced as a Marketing/Creative/Sales Professional
A minimum 4 years experience as a Certified CI Black Belt Master Black Belt Training (Not Certified) and/or experience
A minimum of 5 years management experience Visualization skills, story boarding (Creative Strategist) Understanding of process improvement methodologies and tools (Six Sigma, Lean, DoE, DFSS, BPMS, TQM etc.), design thinking, critical thinking, and change management principles
Extensive experience going from the "shop floor" to senior management levels facilitating change in culture of employees, business leaders, departments and business organizations to embrace
Lean and Six Sigma philosophies to significantly improve business execution

143

Strategic Consultant, Payment Innovation Resume Examples & Samples

5+ years of commercial managed care experience contracting experience
Proven experience with commercial provider facing value based reimbursement models such as quality incentive programs, patient centered medical home (PCMH) programs, bundled payment models, and total cost of care shared savings/risk models
Comprehensive knowledge of health plan finance and the compensation arrangements between health plans and providers
Travel flexibility (10-15%,) to successfully execute the requirements of this role
MBA and/or bachelor’s degree in Health Care Administration, Finance, or related field preferred
Knowledge of Humana’s internal policies, procedures and systems

144

Retail Center Marketing Strategic Consultant Resume Examples & Samples

Marketing Strategy Development and Execution
Bachelor’s degree in marketing or business-related field
5 years of Consumer marketing expertise
Exceptional cross-functional collaboration, relationship management, influencing and interpersonal skills
Complex and innovative problem-solving and critical thinking skills
Experience managing multiple initiatives with flawless execution
Excellent written, verbal communication skills
Interest in engaging with the Medicare population
Marketing experience in Retail, Hospitality or Fitness industries preferred

145

Strategic Consultant Resume Examples & Samples

Develop a comprehensive knowledge of Humana’s Care Delivery Organization strategy, best practices and tools. Develop a forward approach to growth that connects the current state of our business to our growth strategy
Research, analyze and communicate industry and competitive growth trends, opportunities and risks to Senior Leadership of CDO
Through an assessment of market intelligence, identify specific markets where the Care Delivery Organization should target growth, in coordination with our overall company strategy for all CDO product lines - Wholly owned, JV and MSO partner model
Facilitate and oversee effective reputation management throughout the various markets
Assess past performance trends and provide planning and opportunities for growth and expansion for 1 year, 3 year, and 5 year scenarios
Facilitate and execute the new market growth planning processes including establishing timelines, milestones and coordinating accountable participation of all key stakeholders involved
Analyze and recommend innovative tools, technology and clinical programs that would enhance the patient experience and produce improved clinical and financial outcomes
Bachelor’s degree focused on Business/Finance
10+ years health solutions system experience in the areas of Population Health Management, Practice Management and/or provider contracting
5+ years building new centers in a distributed workforce environment
Broad familiarity with regard to national and regional accountable care entities, recognizing their history, senior leadership, and market reputation, including knowledge of evolving ACO competition
Ability to promote collaboration among inter-dependent functions as a fundamental tenet of the Humana culture, and critical to the success of our business strategy
Effectively meet and exceed customer needs; build productive relationships with physicians, internal customers, and JV partners; takes responsibility for customer loyalty and satisfaction
Work effectively and cooperatively with other members of the CDO Senior Leadership Team; establishing and maintaining good working relationships. Must have strong team orientation and collaboration. Seek to achieve common goals that contribute to the overall success of the organization
Demonstrate interpersonal/verbal communication skills
Strong consultation and influencing skills
Strong Medicare industry experience
Ability to travel up to 30%
MBA focused on Business and Finance disciplines
Extensive (ideally 7+ years) business development leadership experience in healthcare markets or a similar integrated care business entity – specifically center based operations experience
Broad provider-centric business development experience in a variety of clinical operating environments (physician practices, clinics, groups) with exposure to different clinical models (Staff, IPA, PHO, Home-based, etc. )
Prior experience within a managed care environment, and experience with multiple products (Medicare, Medicaid Duals, Commercial Group/Individual) is strongly desired

146

Strategic Consultant Stars Compliance Resume Examples & Samples

Drive growth
Sustain the 15% solution
Improve processes and productivity
Improve enterprise risk management and compliance
Excellent communications skills required (verbal and written)
Experience healthcare, healthcare related field
Possess a deep understanding of healthcare policy and regulations and impact to healthcare operations, technology, communications and processes
Detail-oriented with ability to handle multiple tasks and deadlines; ability to adapt to business needs
Can effectively collaborate across enterprise stakeholders at all levels of the company to get answers and craft impactful responses and strategic viewpoints
Acts strategically and can respond effectively and timely to Senior Leaders
Strategic thinking and problem-solving skills; organized and detail-oriented
Strong database, spreadsheet, word processing and presentation software proficiency
Experience in compliance-related role

147

Consumer Experience Measurement Strategic Consultant Resume Examples & Samples

Bachelor’s Degree with prior experience in a fast paced insurance, health care or consumer focused setting
Knowledge of data management and statistical analysis methods and application within customer experience environment
Strong self-direction and ability to think strategically
Demonstrated history of using consumer feedback for experience and operational improvement
Experience presenting to executives and senior leaders
Knowledge of exploratory data analysis techniques and data visualization
Experience with SQL, SAS or similar software for data management
Knowledge of health care or Humana’s internal systems

148

PMO Strategic Consultant Resume Examples & Samples

Identifying major and detailed project tasks, critical path and resources to complete the project
Eliciting requirements and creating estimates with an appropriate understanding of risks
Ensuring project cost, schedule, scope and quality objectives are met by monitoring, using metrics and controls to measure progress, taking corrective action and escalating issues when necessary. Assess trade-offs to scope using cost / benefit analysis
Allocating, onboarding, assigning, and oversight of resources to achieve project objectives
Planning, identifying, analyzing and resolving project issues and risks
Establishing and maintaining effective communications and relationships across multiple areas, divisions and outside vendors. Providing timely communication of relevant data to leadership for decision making
Leading vendor selection. Monitoring of vendor performance in delivery of products and services. Managing vendor interactions throughout the life of the project
Development and execution of project testing strategy
Managing migration of technology from development through production environments. Transitions product to support area
A bachelor's degree is required or equivalent experience
Project management certification (PMP and/or Edward Jones) required within one year of assuming the role
3-5 years of experience leading projects
3-5 years of IT experience
Strong interpersonal and communication skills; effectively communicates with project team, multiple areas, divisions and outside vendors. Incorporates effective listening and collaboration skills
Knowledge of financial industry and/or technical processes, systems and risks

149

Information Operations Strategic Consultant Resume Examples & Samples

Contribute to USCENTCOM strategic communications planning efforts
Duties include supporting military operational plans and development of innovative solutions to complex problems
Participates in meetings, conferences and technology related events and experiments
Contribute to the development of relevant Measures of Performance and Measures of Effectiveness for USCENTCOM strategic communications
Provide technical expertise, support and management on the implementation of various programs, projects and capabilities
Interface, coordinate and leverage ongoing research and development (R&D) efforts across industry, US government and academia
Coordinate multiple projects in support of USCENTCOM strategic communications
Must possess an advanced degree (M.A., J.D., D.C.L.S., etc.) in a social science or Law and extensive campaign experience using information or communication strategies and a minimum of 9 years of directly relevant experience
Must have strong writing skills for concise and succinct executive summaries of large disparate data and contextual campaign analysis is necessary
Must have experience in design of polling, focus group, or dial group or other opinion survey instruments (excluding research based on social or news media) to survey non-western populations
Must have a broad understanding of quantitative methodologies for polling
Must have expertise in making recommendations for Information Operations or information campaigns as to narrative, themes, and messages based upon data or results derived from quantitative or qualitative research
Must have experience as a principal investigator on a large research grant, political campaign or work for a large corporation
Must have access to an expert in using statistical analysis software (i.e. SPSS, R, etc.)
Must have knowledge of Joint Military assessments
Must have aworking knowledge of contemporary USG security and foreign policy concerns in the Middle East, Pakistan and North Africa
Must possess the ability to assist in developing CONOPs and coordinating approvals with internal and external stakeholders
Must possess a current Top Secret security clearance with SCI eligibility
Must possess or be able to obtain a current U.S. Passport and must be willing and able to travel to both CONUS and OCONUS locations as required by the program. (Some locations may be hazardous)
Must possess the ability to synchronize and coordinate USCENTCOM IO activities with the Joint Staff, Office of the Secretary of Defense, other USG agencies and offices, and Coalition allies, partners and friends
Must be a U.S. Citizen
Experience in a DOD or Intelligence Community research environment is also valuable
Publications in peer-reviewed journals related to the qualifications above

150

IT Workforce Management Strategic Consultant Resume Examples & Samples

Working with IT leaders, IT domain experts, and HR representatives, build out role definitions for all IT-specific roles
Working with IT domain experts and HR representatives, build out a taxonomy of technical competencies and skills, including demonstrating behaviors. (Include non-technical and business competencies and skills as needed and allowed.)
Maintain and update the role definitions and taxonomies as needed to reflect changes in the industry and in the company
Highly consultative with experience communicated and influencing key stakeholders
Professional image and excellent communication skills required
Possess a solid understanding of technology and talent development, especially capability and competency management and workforce planning
Experience in Workforce Planning and Management
Experience in Organizational Development
Skilled in IT Learning Services

151

Clinical Compliance Strategic Consultant Resume Examples & Samples

Bachelor’s degree in Business, Nursing, or a related field
Expertise of regulations governing the health care industry (Medicare, Medicaid, NCQA)
Experience in Process Consulting and/or Process Improvement
Proven track record of driving change in complex organizations
Excellent facilitation skills
Ability to work in a self-directed manner on multiple projects concurrently
Proficiency in Microsoft Word, Excel, PowerPoint & Outlook
Experience using Humana’s Clinical Guidance Exchange (CGX) Platform
Project management/process management experience
Working knowledge of SharePoint, Visio, Microsoft Access
Certification in area of expertise

152

Strategic Consultant Resume Examples & Samples

Bachelor’s degree in Business, or related field
Proven Process Improvement/Design Effectiveness
Demonstrated Expertise in Driving Change
Excellent Communication Skills – Written and Oral
Direct purchasing, sourcing and/or client relationship management experience
Certified as a Purchasing Manager, for example Certified Purchasing Manager (CPM), Certified Professional Purchasing Manager (CPPM), Senior Professional in Supply Management (SPSM), or International Association for Contract and Commercial Management (IACCM))
Government Purchasing Experience - Federal Acquisition Regulation (FAR) knowledge and application proficiency
Six Sigma Certified
Oracle Purchasing Experience

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