Support Coordinator Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the support coordinator job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies

Tailor your resume & cover letter with wording that best fits for each job you apply

Resume Builder

Create a Resume in Minutes with Professional Resume Templates

CHOOSE THE BEST TEMPLATE - Choose from 15 Leading Templates. No need to think about design details.

USE PRE-WRITTEN BULLET POINTS - Select from thousands of pre-written bullet points.

SAVE YOUR DOCUMENTS IN PDF FILES - Instantly download in PDF format or share a custom link.

Create a Resume in Minutes

J Von

Janiya

Von

4974 Tate Manor

Houston

+1 (555) 883 2961

4974 Tate Manor

Houston

Phone

p +1 (555) 883 2961

Experience Experience

Boston, MA

Project Support Coordinator

Boston, MA

Rath-Wilkinson

Boston, MA

Project Support Coordinator

Establish working relationships with client technical groups and external customer’s departments (e.g. IT) to provide 100% customer satisfaction
Assist program management with internal and client monitoring sessions per the program specifications
Cooperative and willing to assist others and work in a team environment
Assist program management in initial and on-going project training, telecom and IT components
Assisting with the Document Management process
Manage travel, expense and timesheets for Project Managers
Support and create GPS commercial proposals and support GPS management with departmental capacity planning and business forecasting

Philadelphia, PA

Customer Support Coordinator

Philadelphia, PA

Lowe-Schumm

Philadelphia, PA

Customer Support Coordinator

Data management and other administrative tasks - Assist with collection and dissemination of information and feedback provided by customers
Maintain complaint spreadsheet and provide weekly updates to the management team
Perform related duties as assigned by manager
Provide reporting to the management team
Assists students wishing to make course changes, encouraging upgrades and extensions
Customer/User Mailings - Assist Business Managers with preparation and distribution of direct mailings to customers/Users
Work with the Training and Communications Coordinators to develop documentation to support users during the transition to the new desktop

present

Dallas, TX

Administrative Support Coordinator

Dallas, TX

Fahey-DuBuque

present

Dallas, TX

Administrative Support Coordinator

present

Provides assistance to student assistants planning programs (explains policies, procedures & forms)
Provides assistance with the coordination of cultural heritage and awareness month programming
Performs other job-related duties and special projects as requested by management
Represents the University Development on CSUMB committees, work groups, and task forces as assigned
Serves as building emergency coordinator and building manager back up. Responsible for building access, work order documentation and associated functions
Create and manage the course schedule. This includes, but is not limited to, creating, updating, and deleting classes
Makes recommendations on how to improve efficiencies in the office, and implement changes

Education Education

Bachelor’s Degree in Accuracy

Rowan University

Bachelor’s Degree in Accuracy

Skills Skills

Excellent communication skills and computer knowledge with proficiency in database management and word processing
Strong organization skills with an attention to detail
Strong working knowledge of Windows/Mac operating system-experience
Strong attention to detail
Ability to interact with employees and vendors in a professional and courteous manner
Highly organized
Excellent Project Management skills
Ability to work independently
Excellent phone skills and communication skills
Fulfill front desk receptionist duties including greeting visitors, daily distribution of mail, ordering of office supplies, maintaining EDQ phone list, answering Experian Data Quality main phone line and transferring calls as necessary

Create a Resume in Minutes

15 Support Coordinator resume templates

Read our complete resume writing guides

Facilities Svcs & Support Coordinator Resume Examples & Samples

Enter Hours to Gross on a daily basis for Backlot Trades. This involves confirming time entered by employee against daily timesheet provided by department leads and enter allocation of time. This person will work closely with Payroll to assure new employees are assigned a personnel number and added to the appropriate department for Hours to Gross entry
Working knowledge of SAP purchasing, processing invoices for payment, and uploads in GUFI
Ensure purchase order requests and invoice management are processed in compliance with standard operating procedures. Troubleshoot invoices as they compare to the purchase orders
Ability to liaise with accounts payable regarding current and proposed vendors set-ups
Ability to multi-task and prioritize effectively and efficiently in a fast-paced environment
Detail oriented and accuracy
Work with vendors on submitting proposals for Purchase Orders
High level of computer skills to include: Microsoft Office Suite, Windows, Internet Explorer
Ability to work independently and well with others

Commercial Bank-reb Credit Support Coordinator Resume Examples & Samples

Process requests to create proposals in ARC for new facilities, existing facilities, annual reviews, cancel facilities and data maintenance
Collaborate with Underwriters, Credit Bankers and Closers to prepare ARC proposals and validate data quality prior to distribution and release to the Credit Risk Infrastructure systems (CRI)
Verify receipt of all proper documentation and all required approvals prior to ARC proposal release. Update proposal as needed prior to release, based on changes during negotiation
Process approval overrides in ARC
Create data remediation proposals at request of manager
Conducts User Acceptance Testing (UAT) on various systems/applications
Maintain assigned procedures in REB CSC Procedure Manual
Minimum 4 years professional experience in loan/product operations or a credit/lending environment
Detail oriented with ability to multi task. Ability to work within a team environment, but at the same time work independently
Strong verbal, organization and problem solving skills
Ability to interface with people at different levels within the organization
Preferably some knowledge about loan documentation
Preferably some knowledge/experience with the JPMC credit systems such as ARC/Exposure NOW/CRRT/TCP Facility Monitoring, etc

Customer Support Coordinator Resume Examples & Samples

Research issues and questions that come in from salons and RBCs
Enter detailed notes on all transactions and interactions with salons, RBCs and BCs into Bb. software program
Support and follow Bb. sales policies and procedures
Brand Expression Orders (place, track, email shipping dates, manage damages process)
Track orders for salons via the Warehouse, UPS and Fed Ex
Issue Call Tags for salons that want to return products

Commercial Bank-credit Support Coordinator Resume Examples & Samples

Monitors and accurately logs the receipt of loans from the loan processing department and LOIs submissions from Client Managers and makes certain that the files are distributed/assigned to the appropriate underwriter/credit analyst in a very timely manner for processing and/or final underwriting
Ensures proper checks are completed for LOI submissions (e.g. checking for prior denials, duplicate submissions)
Ensures accurate notes/minutes are taken at all staff meetings
Maintains and orders supplies for the department
Assists Credit Executives with ad hoc projects and other administrative tasks as assigned
Maintains and organizes department files and documents as well as the department shared drive
Ensures meeting minutes as well as other credit related documents are property stored and saved in the share drive
Oversees the proper training and availability of a back up Credit Support Coordinator during times away from the office
Assist in preparing reports, spreadsheets and presentations, applying skills in Word, Excel, and PowerPoint
Provide general office management such as new hire and contractor on boarding/termination checklist arrangements; space arrangements/real estate for the group; ordering supplies/equipment
Demonstrated high degree of professionalism in executive interactions
Ability to prioritize work to support fast paced production environment
Good independent problem solving skills
Effective interpersonal skills and excellent telephone manner and coverage within the group

Corporate Liability Credit Support Coordinator Team Manager Resume Examples & Samples

Supervise day-to-day activities of Credit Support team in Wilmington, DE
Lead team members’ efforts in the following
Monitor daily the application inflow and assignment to underwriters
Obtain, via communication with internal and external customers, appropriate documentation, including application, financial statements, borrowing resolution and articles of incorporation, for requested Commercial Business Card credit facilities
Communicate approval of credit facility to appropriate parties
Prescreen credit requests for missing information or disqualifications
Facilitate and validate collateral and guarantee documentation
Coordinate, with Commercial Loan Services, the release, substitution or addition of collateral
Maintain tracking database
Contact Corporate Liability Business Card lead requests

Facility Support Coordinator Resume Examples & Samples

Maintains and applies knowledge of all related Casual Buyer activities including establishing vendor profiles and SAP vendor numbers, completing all designated I-9 documentation required of new vendors. Maintains pick-up and retrieval of all Bio Hazardous waste from all Guest First Aid facilities, and completes BFI log for disposal in collaboration with Environmental Affairs
Serves as SME (Subject Matter Expert) for WebChart HMS inventory management functions and related tasks and requirements. Establish and maintain revisions to segment inventory operating guidelines, training documentation and communication of changes in process design and implementation
Serve in role as LMS Administrator, thereby, maintaining responsibility for scheduling, training, monitoring and tracking learning plan and compliance. In addition, will track and report on nursing CEUs, licensure renewals and pending licensure expirations. Monitor and reports compliance Disney Standards of Business Conduct and TWDC required training and acknowledgement
Serve as liaison and central point of contact for equipment repairs reporting and preventive maintenance services. Coordinate facility maintenance and repair services in collaboration with Maintenance Services. Assist with on-boarding of new Cast Members, including facility and computer access. Serve as central point of contact for all related telephone services
Minimum of Associate Degree in Administrative Services
Minimum of 5 years administrative experience supporting multiple leaders and/or multiple lines of business
Proficient in Microsoft program platform to include, Word, Excel, PowerPoint and Outlook
Proficient in SAP Casual Buyer and T&E expense settlement modules and transactions
Excellent time management and organization skills with proven ability to multi-task and handle multiple competing priorities in an effort to meet tight deadlines
Ability to handle confidential and sensitive information with discretion and good judgment
Bachelor degree in Business or related field
Associate Degree in Administrative Services
SAP Casual Buyer certification & training

Support Coordinator Resume Examples & Samples

Via My Willis Technology powered by ServiceNow: Logs, prioritizes, and resolves incident management tickets and requests from end-users, clients, vendors, and associates for resolution with minimal outage
Act as a “Resolver Group” for the organization, handling all aspects of requests from Users (both technical and non-technical) in Field Offices and Centralized Service Units
Responsible to ensure timely First Line Support is provided to 4,000 Nationwide Business Users of the Policy Management/Accounting System (Epic) and Integrated Systems (WINS, SurePath, WillPlace, and others)
Act as a decisive Gatekeeper of Client, User and Carrier data in the Epic Platform and integrated systems maintaining all Willis processes and meeting set SLAs
Monitor systems to ensure Production runs smoothly and to take on a proactive approach to resolving any potential issues while adhering to defined escalation process to advise management of critical defects and provide regular updates to senior management in the event of system outages
Works closely with Willis IT and system’s Vendors for support of all production environments
Make decisions and interact with the Business & IT groups to ensure the standards of Data Integrity are maintained
Addresses issues in a matter of urgency and priority

Consumer Asset Support Coordinator Resume Examples & Samples

Responsible for appraisal fee processing, ordering, reviewing and/or updating mortgage/consumer supporting documents regarding the appraisal processing and work flow
Must communicate with internal and external customers, to include appraisal vendors, appraisal management companies, loan officers, processors, underwriters, post-closing, borrowers, realtors, builders and other banking divisions
Knowledge of Consumer, CONV, FHA, VA, Construction to Permanent and compliance guidelines preferred
Audit, review and prepare real estate/other loan documents as required
Strong research and problem solving skills required
Coordination of daily work flow and production requirements with outsourcing partners
Responsible for adhering to compliance & regulatory requirements
Mortgage loan processing and compliance knowledge required
Ability to work under pressure, prioritize and establish effective teamwork for daily completion of work assignments

Partner Support Coordinator Resume Examples & Samples

Manage calendar of placements across site, email, and social opportunities, ensuring that all sold placements are scheduled and executed
Work closely with ShopStyle business development team to gather details and assets of sold placements to share with internal teams and partners
Deliver ongoing reports by gathering data from internal teams. Present statistics and feedback with larger team
Identify opportunities for revenue optimization and coordinate with internal teams to execute
Work with editorial and email teams to plan, coordinate, and execute sold placements in two daily shopping emails
Assist in streamlining processes for placement sales, organization, and execution
Familiarity with various e-commerce spaces, in particular online retailers and comparison shopping engines
Outstanding verbal and written communication skills and ability to work individually or on a team
Detail-oriented, quick learner, meticulous. Strong organization and time management skills. Ability to prioritize multiple projects
Interest in fashion and merchandising
Experience as an executive assistant, project manager, or any other roles with proven organization skills a plus

Senior Client Support Coordinator Resume Examples & Samples

Produces and monitors short and long-term project plans (e.g., project specification packages, client planning documents, production schedules)
Designs, guides the development of, and reviews all major project components of test development and test administration
Provides input regarding project staffing plans and the delegation/assignment of project responsibilities
Guides, reviews and maintains quality control on all major project products (e.g., reports, tests)
Maintains client contact and conducts some client negotiations exclusive of major corporate/contract matters
Ensures effective organization, and coordination of all project tasks
Analyzes and resolves problems arising from management of multi-faceted projects; updates internal stakeholders on status and progress of projects
Travels on behalf of the organization, conducting project-related conferences, planning meetings, and workshops; represents the company in major external affairs (e.g., professional conferences)
Supervises staff in the implementation of all project activities
Assumes other duties, as needed
Experience in a client support environment
Demonstrated experience in technical writing and client correspondence
Demonstrated ability to provide clear directions and instructions via telephone
Proven experience in meeting facilitation from agenda setting to meeting management to minutes
Ability to work collaboratively within a project team and across departments
Ability to analyze issues, identify root cause, and drive to resolution
Ability to travel 10% - 20%
Deadline driven
Highly proficient in MS-Office
Experience in higher education environment a plus
Bachelor's degree is required, masters/advanced degree is preferred
Knowledge of principles of educational testing and of test development and administration is preferred

Technical Support Coordinator Resume Examples & Samples

Monitor the support queue frequently and maintain a good gauge of state and health of the queue: overall case volumes, unassigned cases, urgent and high cases, cases for platinum customers, cases by region/market
Help expedite case resolution and avoid SLA violations by detecting backlogs before they occur, identifying stagnant cases and cases needing action, proactively following up or communicating internally and externally
Identify and resolve duplicate cases in the queue
Be aware of trends in case subject--e.g., multiple customers reporting the same issue
Help identify and respond to critical customer events
Follow up on Engineering bugs that block customer cases
Perform regular case audits to identify SLA violations and quality infractions
Act as point person for outsourced Support team, including leading weekly status calls, maintaining agenda and action items, and responding to operational concerns and questions
Run various performance and insights reports in case system. Collaborate with team members to identify and monitor relevant trends
Maintain weekly support stats. Send weekly status report to internal business partners
Launch and manage monthly support newsletter
Take ownership of occasional auxiliary projects or support initiatives
Forge and maintain strong internal partnerships and lobby with other teams to achieve support goals
Help gather training topics and coordinate team training
Become a support agent when needed

Support Coordinator Resume Examples & Samples

Excellent phone skills and communication skills
Good Excel skills
Ability to navigate through automated information systems to analyze the caller’s situation $
Managed Care Support experience

IT Support Coordinator Resume Examples & Samples

Experience supporting multiple users in-person
Ability to routinely lift 20-25 lbs. and occasionally lift and move 50+ lbs
Occasional non-standard working hours required

Support Coordinator Resume Examples & Samples

Utilizing technical and customer service skills to satisfactorily resolve end-user issues with products and services
Provide feedback and innovative suggestions for solutions to improve service and to reduce support call volume
Proactively follow-up with customers and escalate issues as necessary
Input and update service documentation into the call request system

Sourcing Applications Support Coordinator Resume Examples & Samples

Supports integration of new team members and provides 1st level of assistance for them (operational activity only)
Maintains a high level of readiness within the team in regards to process and system knowledge through active involvement in refresher sessions and preparing feedback on training needs identified within the team
Supports cluster members in clarifying and designing complex activities and projects
Provides feedback to cluster members and facilitates communication within the team
Monitors work and allocates tasks/activities to cluster team members making sure the load is balanced
Manages Governance reporting, presentations and analysis and presents them to the Regions
Plays active role in process maintenance: work instructions creation and updates, process documentation management etc
Drives best Sourcing Operations Support practices across the Ericsson Sourcing Community through contributing to newsletters and events
Drives and executes the GSSO regional strategy and liaises with other GSSO team to ensure this strategy gets implemented timely
Takes ownership as 1st level of escalation and insures issues are addressed for mutually beneficial outcome
Represents GSSO and Sourcing Operations Support Team in various forums
Measures, controls and takes accountability for Regional and Cluster performance related to GSSO KPIs and Regional KPIs
Inputs data in the Sourcing Operations Support reports and controls their accuracy
Initiates corrective and preventive measures from the identified malfunctions in the process or way of working
Acts as 1st tier in Sourcing Operations Support Quality Assurance Process and reports out on the findings and opportunities for improvement

Retail Support Coordinator Resume Examples & Samples

Manage cash office functions including but not limited to, preparing accurate deposits, balancing the daily sales and processing media including cash, cheques, charges and sales audit forms. Order and maintain appropriate change levels to meet the business needs
Organize the Operations/Cash office and effectively maintain highest standards to maximize efficiency
Ensure the integrity of the cash management process is maintained to include but not limited to: ensuring daily deposits and store funds are processed accurately and are P&P compliant and audit bank deposit discrepancies
Accountable for managing and reporting on the Phone Order program. Develop and expedite changes necessary to promote and improve sales and customer experience in this program
Perform Operations Lead and/or operations Assistant responsibilities in his/her absence, i.e. receiving new product/inventory replenishment and multi-location Cycle counts, etc
In supportive role and within ISO guidelines, research all inventory discrepancies, identify the root cause and report findings to the General and Operations Managers
Assist with training and communication of inventory discrepancies and help implement corrective actions to eliminate inaccuracies
Responsible for training on POS system and maintain policy and procedures manual
Audit POS transactions to ensure policies are adhered to. Report discrepancies to GM
Audit discrepant POS transactions and take necessary action to correct them
Ensure the store’s POS opening and closing procedures are completed accurately and on time
Work with the General Manager and Operations Manager to ensure store budgets are in line
Facilitate the accounts payable reporting and process requirements
Process all new hire paperwork and communicate changes in policies and procedures as directed by corporate headquarters
Order and maintain appropriate inventory levels on store supplies
Assist customers on the sales floor during peak times
Answer phone and check messages daily
Ability to prioritize and multi-task in a flexible, fast paced and challenging environment
Must be team-oriented, possess a positive attitude and work well with others
Superior organizational and analytical skills with keen attention to detail and quality
Demonstrates proficient working knowledge of Microsoft Office, Excel and Power Point

Store Services Support Coordinator Resume Examples & Samples

Build a strong relationship with our Stores team to support our domestic and international store growth
Maintain and exceed the expected level of productivity and quality standards
Accurately code information that is relevant to customer’s inquiry
Work well in a fast paced and high volume environment
Communicate Customer Service policies and processes updates through Store Management Meetings, the Link and DM Recaps
4 year Bachelors degree

Store Service Support Coordinator Resume Examples & Samples

Ensure all policies and procedures are followed
Respond to all customers in a professional manner
Consistently demonstrate CORE Values
All other duties assigned by a member of leadership
Deliver reporting and provide recommendations on store processes and Point of Sales issues
Be a resource for District Managers and Regional Managers in order to handle escalated store issues
1-3 years Retail Store Experience or Customer Service Experience
Project oriented
Strong attention to detail and organizational skills

Project Support Coordinator Resume Examples & Samples

Outstanding organizational skills and excellent attention to detail
Able to manage multiple meeting requests and coordinating attendee responses
Skilled at juggling conflicting demands, planning & prioritizing effectively
Ability to communicate at different levels within the organization (i.e. Partner to peer level associate)
Proficient with computer software programs including Microsoft Office and Outlook
Assertive, with strong influencing skills
Able to employ effective communication skills, specifically questioning, listening and writing
Able to effectively summarize and conclude on work, applying appropriate documentation
2-4 years of relevant experience as a project coordinator, operations support, and/or project management
Bachelor’s degree in relevant field or equivalent work experience

Lending Support Coordinator Resume Examples & Samples

Provides assistance with software issues, procedural issues and training for mortgage employees via WebEx, phone, Microsoft Lync and in person
Partners with users to resolve software issues and provides troubleshooting procedures to assist in advancing loan applications through the loan process
Creates job aids for complex troubleshooting issues not documented and ensure procedures are available for future use
Accurately document system issues through the designated software and maintains records of the support provided
Acts as the liaison between end users and our IT Partners to ensure updates and system changes are clearly communicated and trained
Assists in the development and testing of new programs affecting the Consumer Real Estate Services Division (CRES)
Maintains in-depth knowledge of the Loan Origination System and the workflows for Consumer Real Estate Services Division (CRES) in order to troubleshoot issues with the software for all end users
Monitors and acts on individual and group feedback through calls to enhance all Consumer Real Estate Services (CRES) training development activities and initiate changes needed to the workflow process or system
Associate’s Degree preferred
One year of training experience; One year of mortgage banking experience
Knowledge of mortgage products, programs and services
Knowledge of compliance and regulations that govern mortgage loans
Knowledge of FNMA guidelines and policies
Knowledge of Bank's lending policies and procedures
Knowledge of training and development principles
Knowledge of various mortgage applications
Knowledge of MS Office software, including Word, Excel, Access, PowerPoint and Outlook

CLE Support Coordinator Resume Examples & Samples

Action oriented and takes initiative
Creative problem solver
Provides exemplary customer service
Responds well to direction
Establishes and follows needed procedures
Understands processes and how complex systems are interrelated
Maintains strict confidentiality of all internal and personnel affairs
Proficient in required firm applications (CE Manager, Word, Excel, FileSite and Outlook)
Prioritizes and multitasks for efficient and effective work production
Works successfully in teams as well as independently
Works effectively in a culturally and educationally diverse environment

Client Support Coordinator Resume Examples & Samples

Establish a systematic method for tracking time commitments, and completing tasks. Coordinate and plan domestic and international travel arrangements, and arrange conferences, meetings and events
Help coordinate large client engagement meetings
May manage aspects of client engagements with guidance, by scheduling appointments, confirming changes or delays, and making necessary changes
Format and edits letters, reports, and all other correspondence, from draft stage to client-ready work. Adhere to record retention policies and procedures, and follow an organized filing/document management process, for electronic and paper documents
Beginning with limited information, develop and edit complex client engagement documents, with guidance
Advise and train on document retention policies and procedures
Control client engagement documents, and implement filing system policies and procedures
Identify and circulate business intelligence on external clients and prospects, with guidance
Build relationships with key internal and external clients, and be recognized as a business partner/resource
Handle administrative tasks and related communications for engagements
Gain an in-depth knowledge of internal financial coding structure, including analysis and reconciliation of financial data
Demonstrate the value of the team's work, by keeping the client up-to-date, managing expectations, and explaining issues, approaches and solutions
Gain an understanding of Ernst & Young's business and firm structure
Act as a subject matter resource in department operations, and as a technical resource for others
Understand the dependencies that exist with other departments
Resolve standard customer needs and inquiries, by analyzing the activity
Understand and commit to firm values
Gain a working knowledge of Ernst & Young's structure, key personnel, and firm policies and procedures
Strong interpersonal skills, and the ability to interface with personnel at all levels
Ability to improve standardized leading practices and service delivery, to accomplish firm, group, customer, and/or individual goals
Effective problem-solving and analytical skills
Adept at overcoming barriers to achieve results
Ability to exhibit sound judgment and experience in applying concepts and guidelines
Competent at following through on commitments, and taking responsibility for results
Ability to meet new challenges and changes with an open mind, and an optimistic response
Competent at understanding and anticipating customers' needs, delivering service that meets expectations, and demonstrating a positive attitude and willingness to help
Functional knowledge of a professional services environment
Adept at independently managing and coordinating concurrent projects, with multiple tasks and functions, while exercising sound judgment
Proficiency in the use of standardized software and hardware applications, including Microsoft Word, Excel, PowerPoint and Lotus Notes
Effectively utilizes firm/Area travel and meeting policies and procedures, to accurately arrange travel and meetings
Proficient in the use of automated calendar management tools (e.g., Lotus Notes calendar, Palm Pilot)
Ability to acquire and maintain knowledge about our various technology resources

Onsite Support Coordinator Resume Examples & Samples

Develops and maintains a Microsoft Access reporting tool
Monitors Help Desk tickets and coordinates with the Regional Technology Coordinator
Maintains desktop and peripheral hardware inventory counts
Supports desktop equipment in any office moves
Provides AV support and set up
Troubleshoots basic printer hardware issues
High School Diploma/GED required; degree in IT related field preferred
Exceptional analytic skills
Experience with Microsoft Access and database applications
Experience with programming, including Visual Basic for Applications
Comfortable working with VPNs and Networks
Experience with hardware troubleshooting, setting up computers and associated peripherals
Superior client service and interpersonal skills
Consistent punctuality and dependability
Ability to manage multiple tasks and prioritize workload to meet deadlines
Ability to work in a fast-paced environment with minimal supervision
Adept at learning new technologies
PC proficient with intermediate knowledge of Microsoft Word and Excel

Collection Support Coordinator Resume Examples & Samples

High School Diploma or GED, or three to six months related experience and/or training
1 year Collections Experience
Knowledge of Insurance and Claims Processing
Good Negotiating skills
Demonstrated product & insurance knowledge
Proficient in Excel, Word, and Access
1- 2 years Customer Service Background

Risk Initiatives & Support Coordinator Resume Examples & Samples

Actively participate in both ad hoc and regularly scheduled department projects
Track and broadly communicate actions and information needed to support the successful completion of the initiatives
Coordinate between USCCM Risk Management and various other functions across the company to support actions taken are appropriately reviewed, understood, and approved
Drive timely resolution of outstanding project deliverables, partnering with various teams across USCCM, as necessary
Provide operational risk management direction, guidance, and support to key stakeholders in support of project objectives
Coordinate the collection of department-wide technology support needs for the annual PMO Technology Book of Work initiative
Working with department senior management, and in concert with Finance, develop and maintain an annual department expense budget
Create and distribute regular, detailed expense trend reporting and distribute to senior management in support of broad awareness of actual expenses compared to plan
Ongoing participation in expense management initiatives, as applicable, working with partners across the Risk Management department
Monitor and proactively identify adverse expense trends, communicating emerging risks to all key stakeholders
Creation and ongoing maintenance of the department’s SharePoint or Collaborate site
Provide ongoing support in various risk and control assessment system submissions, including assisting with the collection and uploading of supporting ratings, commentary, and documentation evidence, as applicable

Customer Support Coordinator Bumble & Bumble Resume Examples & Samples

Assist with open field territories
Maintain good working relationships with RBCs, BCs, and others within the company
Take orders (up selling when appropriate) efficiently utilizing SAP functionality with a focus on exceeding expectations of our customers
Field and Education Orders (approval process, processing and tracking)
Run backorder reports when out of stock items come into stock and fulfill these orders to salons
Research and issue credits and point adjustments to salons
Follow up with warehouses on special requests such as priority shipments

Business Support Coordinator Resume Examples & Samples

4+ years of Administrative or related experience
Experience working in a large corporation, with multiple external, internal deadlines
Microsoft Office/Suite proficient (Word, Excel, and Access etc.)

Business Support Coordinator Resume Examples & Samples

2-4 years of administrative or related experience
1 year multi-state payroll experience with ADP Enterprise and/or PayForce
Experience with Microsoft Outlook or similar email system
Intermediate Excel, Word and PowerPoint skills
Positive attitude and strong customer focus
Quick thinker
Associate's Degree in business or related field
Knowledge of ADP's Multi-Jurisdiction Feature
Human Resources experience
Knowledge of Sarbanes-Oxley compliance
Knowledge of federal/state labor laws
Professional payroll certification (CPP or FPC)

Technical Support Coordinator Resume Examples & Samples

Outstanding customer service on the company’s range of products
Full technical support to all stakeholders through high level technical proficiency
Collaboration with publishers and product managers in maintaining your product knowledge
Comprehensive coordination with the developers, IT and our customers in managing the ticket priorities and fix expectations through to completion
Efficient recording of customer information into our technical ticket applications and CRM
Provide weekly reports on overall progress of our ticketing system to the team
Effective communication to the customer development team of any customer facing changes or updates to our products
Content Creation and online publication of product related support articles

Production IT Support Coordinator Resume Examples & Samples

Under direction of the Infrastructure & Operations Team Lead, gather IT requirements, liaising with the wider Infrastructure team if required
Collation and logging of voice, network and audio visual service requests for WBSL Productions and Tenants ensuring timely delivery of services
Monitor all IT asset activity (installs, moves, adds and changes) to ensure an accurate asset inventory is recorded
Management IT storage facilities
Providing assistance to the IT Support Analysts with their daily duties
Foster and maintain a good working relationship with all onsite staff and customers
Maintain accurate billing and records
Participate in IT projects as and when appropriate
Ensure organisational adherence to site standards, procedures and processes
1st line general IT support
Experience of working within or alongside technical teams
Demonstrable experience of working within a managed service environment
Strong experience in a customer service orientated environment
Working in the media sector, preferably in the film/television production industry
Basic knowledge and experience of PC (hardware & software)
Basic working knowledge of network (LAN/WAN/WLAN) connectivity and support including troubleshooting and testing
Demonstrable analytical and problem-solving abilities
Capable of establishing and maintaining strong working relationships at all levels and providing a professional, accurate and timely service at all times
Able to be flexible with regards to working hours. The role supports productions and Studio Tour that operate outside of standard business hours
Proactive, punctual, flexible, follows instructions and/or lead other team members if required, responds to management direction and solicits feedback to improve performance
Strong sense of urgency when dealing with priority items
Willingness to use initiative to add value to the organisation
High degree of accuracy and attention to detail at all times, even with the most routine tasks
Excellent communication skills; both written and verbal
Experience working in a fast-moving and very busy environment
Flexible, resilient, tenacious and committed
Able to work on own initiative, as well as part of a team
Professional appearance/attitude
Articulate and assertive
Strong team orientation; ability to work closely and well with other team members
Intermediate level MS Office skills (Including Outlook, Word and Excel)

Systems Support Coordinator Resume Examples & Samples

Responsible for providing technical support in a timely, consistent and courteous manner to all Support Center customers in the operation of supported systems for approved applications
Responsible for diagnosing/resolving problems through both questioning techniques and through the use of “remote diagnostics.” Assists by giving correct resolutions in a clear, concise and courteous manner
Interprets error messages from system software or application programs; initiates required actions
Places necessary service calls and follows through to completion with both service contractor and Support Center Customer
Escalation of unresolved calls to second level support (both internal and external) and follows through to completion
Quality Assurance: Assist with proofing documentation/procedures relating to supported systems
Software Updates: Responsible for coordinating the installation of new software releases from the Beta Test phase through implementation
Development of procedures for Support Center
Record all communication relating to associates’ questions/problems into call tracking
Proofing and testing of procedures prior to implementation
Programming of diskettes for tax changes, bank account updates and defective diskettes
Assist in training users in the operation of the supported systems
Flexibility to work varied schedules, including evenings and weekends and to carry emergency paging devises as scheduled
Good organization skills with a strong attention to detail
Pleasant phone manners
Computer hardware and software knowledge
Strong Customer Service orientation
Point of Sale environment/retail experience preferred
Direct involvement with customer service experience
Computer systems experience
Luxottica Retail is an Equal Opportunity Employer

Merchandising Support Coordinator Resume Examples & Samples

Create and manage all Purchase Orders for Retail, Outlet Stores, Licensing and Private Label
Inputs all promotions, price changes, Markdowns into the POS System
Validate on order styles against Merchandising Flowcharts
Run weekly Reports for (Style/Selling.)
Responsible for internal sample tracking for the Merchandising team
Will work closely with Merchandising to ensure data and systems alignment
AA or two years experience in Apparel Merchandising

Partner Support Coordinator Resume Examples & Samples

Work with the senior sales team to ensure customer orders are processed appropriately
Assist with incubating process for new products during the early phases of introduction
Work cross functionally with advanced technical support teams to manage escalation mailboxes and ensure timely and accurate resolution within defined Service Level Agreements
Identify opportunities for improvement and recommend solutions
Provide advanced technical support for multi-location customers

Service Support Coordinator Resume Examples & Samples

Reporting Management
Incident Management
Service Catalogue Management
Request Management
Service Level Management
Knowledge Process Management
Toolset Support

Event & Administrative Support Coordinator Resume Examples & Samples

Pull and analyze reports from the event registration system and CRM (Client Relationship Management system)
Assistance with registration system set up and monitoring
Create marketing lists in CRM and run reports
Event coordination tasks including, but not exclusive to: preparing name badges, briefing reports/packages, collating, processing payment requests
Prepare applications for submission of presentations for continuing education credits
Conduct systematic and manual fulfillment of continuing education credits
Assist with the tracking of applications, accreditations and fulfillment of continuing education credits
Event related research (flights, hotels, destination information, special event venues)
At times, assist with onsite event execution
Monitor event inboxes
Create efficiencies with current documentation for speaker requests
Prepare meeting agenda and minutes
With guidance, update work back and critical path schedules
Administer the departmental calendar (updates, posting)
Provide organizational and administrative support in compiling post event presentations, documentation and reports
Prepare cheque requisitions
Book meetings and monitor calendars
Book travel and prepare expense reports
Assist with meeting preparation
Toronto based
Work effectively and collaboratively in a project and team environment
Bilingual (French/English) is an asset but not a requirement
Ability to multi-task and work under tight timelines
Flexibility to work over-time during busy season/leading up to an event
Ability to prioritize daily tasks

Finpac Booking Support Coordinator Resume Examples & Samples

Complete new lease files, to include organizing original contract documents, clean-up and finalizing
Scans and indexes newly booked contracts, addendum’s, purchase agreements and other documents as needed
Scans and indexes finalized partials/prefunds and removes associated follow up codes
Accurately enters customer information and comments to appropriate databases
Serves as back up to the Receptionist
Provides highest level of Customer Service to all lessees, vendors, brokers and staff
Assists and supports other staff as needed

Commercial Support Coordinator Resume Examples & Samples

You will perform basic level functions for numerous inquiries received from field personnel and customers as they relate to product, marketing, and parts. Most situations will require a rapid, high quality response
You will evaluate inquiries and decide on the complexity and depth of response. For those needing further expertise, you will seek guidance from your supervisor in terms of identifying the individual, communicating the request, obtaining the response and assuring communication back to the requesting party, within the time frame established by the requester. Inquiries may relate to pricing, order status, etc
You will assist field personnel on bidding material preparation
You will provide analysis assistance/feedback to the Product and Commercial team related to sales development
You will provide order tracking and follow-up on custom product orders to ensure timely delivery and customer satisfaction
Bachelor's degree in college or university preferably major in Business or Marketing
3-5 years related experience with facing customer and provide assistance to business team
Requires basic knowledge of Caterpillar's process/system
Strong requirements in Core Competency, e.g. Customer Focus, Building Trust, Works Safely and Focus on Quality, etc
Must have good communication skills, both oral and written. Proficient level in writing and speaking English at work environment
Must work effectively with customer concerns in a positive and productive manner and all levels of personnel within and outside the company
Excellent communication, interpersonal and collaboration skills

Support Coordinator Resume Examples & Samples

Management of special requirements such as dates to avoid, recommended venues
Sourcing venues and managing logistics
Liaison with presenters and trainers
Arranging, managing and monitoring attendance
Pack/material coordination, liaising with the Content Production Services (CPS)
Coordination of post-event correspondence and customer support
Organised with the ability to prioritise and manage own workload
A flexible approach to work and ability to use own initiative as well as work as part of a team
Ability to work well under pressure and achieve strict deadlines
Competent in Word, Excel, PowerPoint, Google Drive
A willingness to learn, use and become proficient in internal computer systems and databases
Professionalism and discretion when dealing with confidential information
An understanding, or willingness to learn about, the schools educational market within the UK

Support Coordinator Resume Examples & Samples

Provide proactive administrative support to the Customer Services team
Generation and analysis of monitoring statistics
Commission and distribution of SIM cards and hardware in a timely manner. Monitor and
Maintain stock levels and report accordingly
Generating sub-contractors work files and dealing with suppliers invoices
Run standard reports for Customers on status of installations as required
Maintain accurate notes of conference calls and in-house meetings as required and promptly
Distribute as necessary
Use CRM and all customer services data bases effectively
Manage and maintain accurate and up to date paper and electronic files in centralised folders
Undertake methodical administration as required
Deal with telephone queries in a helpful, efficient and courteous manner. Escalate to colleagues
Where appropriate
Proactively liaise with and quickly build rapport with customers and suppliers
Proactive use of telephone and follow up with emails to maintain clear audit trail at all times
Dexterity to handle SIM cards
Candidates must have a high standard of written and verbal communication skills
Must have previous customer service experience

Business Support Coordinator Resume Examples & Samples

Business development background
A competitive self-starter seeking a rewarding career within financial sales
Motivated to succeed within a fast-pace target driven environment
Must be committed, tenacious, resourceful and possess a natural flair for sales
Has dealt with inbound and outbound calls
Be able to prioritise work
Be able to use Microsoft word & Excel to an advanced level
Be able to use their initiative and think on their feet
Has had previous cold calling experience

Business Intelligence Support Coordinator Resume Examples & Samples

Must be at work on a regular and predictable basis or as scheduled
Ability to establish rapport and build trust among all constituencies -merchandising, stores, finance, operations, DC and others
Sustain a continuous, proactive and positive demeanor in working with tight deadlines and a wide spectrum of individuals. Demonstrate and model strong teamwork and collaboration skills
Continue to update training materials for GVision and other applicable areas
Demonstrate an advanced skill level when using the Oracle applications and other company systems
Perform and provide project management support and leadership; leverage technology for reporting purposes as well as enabling accessibility to all key stakeholders
Research, create and/or facilitate training and development programs for stores, corporate, and DC associates
Schedule and facilitate training on site and via web conferencing or other format that best meets business needs
Update and maintain training content and materials
Make recommendations on the selection and participate in the procurement of systems, equipment and tools
Follows Company policies and procedures and maintain a safe work environment

Faculty Support Coordinator Resume Examples & Samples

Coordinate proposal preparation and submission (data collection, tracking of statistical information, routing, editing)
Compile information, confer with appropriate staff and prepare drafts of correspondence and reports
Process check requests including support documentation. Coordinate monthly purchases statement reconciliation. Enter purchase orders through accounting system
Assist PI's regarding interpretation and application of administrative policies and procedures
Liaise with financial office in coordinating oversight of sponsored project activity
Coordinate hiring process for assigned group by assembling personnel forms and arranging transportation and accommodation for new employees
Coordinate and participate in visits, meetings, seminars and video conferences
Maintain faculty calendars. Prepare and update faculty CVs and bio-sketches; update faculty members' database
Work Experience:Five to seven years job related experience
Skills:This job requires working knowledge of administrative support processes required for an academic/research group within a university environment. Included are skills in financial record keeping, report writing, communications and customer service. Use of office and specialized computer applications and systems is required
Preferred Work Experience:Five or more years of experience working in higher education administration; Experience working in an academic research environment

Program Support Coordinator Resume Examples & Samples

Plan, execute and provide assistance for meeting and event logistics and scheduling
Establish schedules, oversee arrangements and provide logistics support for targeted programs and/or projects and unit initiatives
Evaluate, assess and report on the feasibility and sustainability of potential programs, projects and initiatives
Assist in and provide support related to the identification and execution of adopted unit programs and/or projects and initiatives
Develop, coordinate and/or arrange meeting and project materials for distribution as necessary
Compile, organize and analyze data for use in reports for targeted programs and/or projects and unit initiatives
Monitor and update appropriate stakeholders of progress/milestones for program and/or project objectives
Education:Technical Diploma, Associate Degree, or two years college coursework
Work Experience:Three to five years job related experience
Certifications:n/a
Skills:Excellent written and verbal communication, customer service and organization skills; ability to prioritize tasks, and work independently or in a team environment
Preferred Work Experience:n/a
Preferred Certifications:n/a
Preferred Skills:Problem solving skills, administrative skills, attention to detail, and the ability to multi-task in the context of rapidly changing projects

Finpac Operations Support Coordinator Resume Examples & Samples

Process requests for payment accurately and forward to Accounting within the determined service level. 3. Copy and track all checks & prepay slips to accounting. 4. Review and process all vendor validation requests within the determined service level while maintaining the Do Not Fund list and updating the appropriate database(s). 5. Reviews, processes and distributes incoming emails to “Add Info” email address as required. 6. Complete pre-documentation calls as required
Prepare & forward document packages as requested by Direct Marketing and ASAP areas
Quote tax rate(s) and tax treatment(s) to brokers on non-titled equipment as needed
Process decline letters for Direct Marketing as needed
Research and resolve unidentified documents and forward to the appropriate person
Create, prepare and update reports and other information as required

Licensee Support Coordinator Resume Examples & Samples

Provide support to PMs through activities that include (but are not restricted to) administrative assistance, generating reporting to support their interactions with practices, completion of forms, and answering queries raised by the PM or their practices
Manage and co-ordinate administrative support services effectively – managing adviser queries, processing payment accounts, AMEX reconciliations etc
Co-ordinate and arrange meetings (incl. team meetings), training sessions, functions, events and conferences; including invitations and RSVP management, catering requirements and other logistics
Identify opportunities to provide support that will allow the PMs more time in the field to interact with the practices and other continuous improvement initiatives
Co-ordinate the production of a set of agreed business reports (performance against financial and recruitment targets etc.) as required
Share knowledge and work with the broad regional licensee operations teams to develop synergies
Receive adviser queries (through various channels) and requests from other areas of the business. Use initiative to respond directly or escalate where necessary

Ubelf Support Coordinator Resume Examples & Samples

Support the UBELF team with administrative tasks, including new audit tracking, data entry, and following for necessary information from clients, TPO’s, associates and vendors
Set up and Book new contract files into the appropriate database, including clean up and finalizing. Organize files according to standard filing procedures
Prepare standard lease and EFA documents, including Master Agreements with schedules. Demonstrate clear understanding of the differences and when to use which set of documents
Set up, Book and maintain revolving accounts, inputting accurate information and ensuring the appropriate databases are used to complete this process. Maintain workflow on a continual basis until the contracts are complete. Organize files according to standard filing procedures
Maintain workflow to ensure that all policies and procedures of Umpqua Bank and the UBELF division of Financial Pacific Leasing are followed, and to ensure compliance with UCC filings, ACH processes and insurance requirements are met. Maintain a clear and concise follow up system
Complete data entry for UCC’s and fixture filings within the time frame required. Provide additional information to UCC filing source as needed to ensure FP’s lien is secured. Processes UCC urgent responses in a timely manner and complete UCC responsibilities as assigned
Complete insurance data entry in the appropriate systems accurately and efficiently. Follow up with outside sources to obtain complete insurance information as needed
Obtain proper internal authorization for payments and submit transactions for funding to Accounting
Process ACH forms in a timely manner and ensure information is given to appropriate person for set up in data base
Manage work list to ensure receipt of required follow up documents
Complete data entry into databases as required
Provides highest level of Customer Service to all customers, vendors, brokers and staff while demonstrating leadership and building positive relationships
Maintains confidentially of all company information

Store Systems Support Coordinator Resume Examples & Samples

Responsible for providing technical support in a timely, consistent and courteous manner to all Support Center customers in the operation of supported systems for approved applications
Responsible for diagnosing/resolving problems through both questioning techniques and through the use of “remote diagnostics.” Assists by giving correct resolutions in a clear, concise and courteous manner
Interprets error messages from system software or application programs; initiates required actions
Places necessary service calls and follows through to completion with both service contractor and Support Center Customer
Escalation of unresolved calls to second level support (both internal and external) and follows through to completion
Quality Assurance: Assist with proofing documentation/procedures relating to supported systems
Software Updates: Responsible for coordinating the installation of new software releases from the Beta Test phase through implementation
Administrative Responsibilities

Quote Support Coordinator Resume Examples & Samples

Generate detailed quotations by complying with cost policies and terms and conditions and by applying discount based on agreement with external engineer and management
Organise the A&Q email inbox by monitoring and distributing emails to the correct Applications Engineer to assist in minimising the backlog of quotations and keep within agreed timescales
Process Sales Engineer and customer enquiries through email and telephone by creating quotations, sending documents and responding to sales related enquiries with advice and guidance provided from the Application engineers
Build, strengthen and maintain effective customer relationships (by telephone, emails and visits) gathering market and customer information in order to increase company's sales figures and penetrate the pipeline
Maintain and exceed customers' expectations with a high quality response to all customer enquiries; finding solutions, delivering detailed and accurate quotations, including equipment selection and availability
Proactively build and strengthen relationships with External Sales colleagues working closely together to deliver a high quality services to our customers
Regularly review the systems within area of responsibility to identify opportunities to make improvements
Ad hoc duties as required by the Application Support Team Leader
Good level of education required, minimum GCSE Grade C in English and Maths
Prior experience in a technology focused company would be advantageous
Familiarity of the air conditioning market, construction or a technical business would be advantageous
Good clerical and numeracy skills
Computer Literacy and IT skills - especially in MS Office packages and ability to learn computer software such as SAP/CRM
Ability to work under pressure and maintain accuracy
Flexible, outgoing and confident individual who is able to work in a busy environment
Good communicator who possesses strong customer services skills through face to face and telephone contact
Customer focussed with a proactive can-do attitude who can prioritise to meet tight deadlines
Ability to build and maintain relationships, both internally and externally

Program Support Coordinator & Analyst Resume Examples & Samples

Work with the project sponsors, internal and external stakeholders to
Identify and document project goals and objectives
Support the project implementation & adherence to timelines
Support project control, tracking & measurement
Coordinate governance meetings
Develop and coordinate client update decks
Document & follow up on agreed action items with a variety of work streams
Support the design, development and ongoing maintenance of governance materials including reports and decks
Support the project close out
Support the overall definition of project tasks and allocation of resource requirements
Good knowledge of requirements gathering and management techniques and of change control
Support the identification of risk management and root cause analysis
Support delivery to project plan and budget management
Provide regular review/reports to senior management and stakeholders
Provide direction and support to the wider project team
Support project and evaluation to ensure closure and documenting lessons learned
Knowledge of and experience in applying quality management principles
Understand and adhere to policies, guidelines and procedures pertaining to ethics and compliance, the protection of Information Assets, integrity of customer transactions, proper and ethical utilization of access privileges and resources provided to perform the role. Fully comply with all provisions of the Company Code of Conduct, Acceptable Use Policy and Confidentiality Agreement
Protect company assets, systems, proprietary and confidential information in accordance with arvato Confidentiality policy and Corporate Information Security Policies and Procedures
Proactively report actual or suspected ethics and compliance violations, vulnerabilities, security incidents and breaches in the confidentiality, integrity or availability of Information assets as per the Company’s Incident Reporting Process
Process personal data, client data and employer business specific data in accordance with customer contracts, company guidelines and federal and state requirements
Bachelor Degree is required
Min 3 years relevant business experience working with multi-national clients
Knowledge of the following systems, is required: Microsoft Office (Excel, Word, PowerPoint)
Experience in managing a multitude task with equally demanding priorities and levels of urgency in a constantly changing and a complex program of work
Experience in a similar role a distinct advantage
Program management certification full or in progress
Strong business acumen to pre-empt and deliver in response to multiple demands and shifting priorities
Business focus to maintain and develop an understanding of the complexity of the service provided
Analytical skills for the purpose of providing the best financial reporting solutions to both the client and arvato
Illustrates the ability to work as part of a team and has an interest in working in a team environment
Ability to work with and meet tight deadlines on a regular basis
Proven communication skills in order to work closely with clients in relation to their requirements

Retention Support Coordinator Resume Examples & Samples

Complete reporting & analysis to manage sale to connect process
Partner with service delivery teams to escalate activities falling outside service level agreement guidelines
Manage tasks within a ticketing system for Retention Representative escalation items
Quality assurance review of sales orders
Act as central point of contact between Retention Representatives and service delivery teams
Act as a knowledge center (SMEs) on order fulfillment process
Regional processes and procedures
Identify tips and tricks to make Sales Representatives more effective
Identify trends and gaps in fulfillment process
Identify streamlining opportunities
Customer contact on behalf of Sales Representative as deemed necessary
Review contract and validate services with customer to ensure accuracy
Navigates through multiple systems to build, track, and monitor orders. Interface with various levels of sales, operations, engineering, and other functional groups to ensure order flows appropriately

Advanced Product Support Coordinator Resume Examples & Samples

Analyze customer order requirements to confirm how Comcast products and services can be applied to meet their needs and solve their problems. Ensure that the design of the solutions for the customer meet their business requirements. Assist customer with paperwork and contract requirements to prepare their order for submission to provisioning. Maintain industry awareness and keep up with current telecommunication environment news
Collaborate with sales engineering, project management, and service delivery teams to complete all required elements of order acceptance tasks. Assure Comcast and customer installation readiness
Ensure order coordination, verification and corrections are completed within defined service level agreements
Manage strategic accounts
Meet defined scorecard productivity/quality metrics
Ensure contracts meet all submission criteria and compliance requirements and approve/correct or reject contracts as appropriate
Successful track record related to supporting complex voice and data solutions
Excellent verbal and written communicator with ability to explain technical concepts in simple and understandable terms to a layperson
Results driven with focus on goal achievement
Previous experience with Salesforce.com is preferable
Must be a team player, able to handle ambiguity, anticipate and react to changes quickly in a fast paced environment

Cafe / Deli Support Coordinator Resume Examples & Samples

Lead the daily operations of the Backcountry Brew Café by building, developing, and growing business relationships with Backcountry Brew outfitters and it customers
Lead the Backcountry Brew Café Baristas as well as oversee scheduling, hiring, inventory, ordering, sales reporting and customer service. This includes identifying and resolving issues/conflicts that arise. Analyze profit and loss statements and recommend improvements to meet department goals
Assist in supporting retail store deli operations growth/change to include: deli point of sale template creation/maintenance, deli sales reporting, menu layout/design and inventory reporting
Provide general support to retail deli operations to include: processing of invoices, sending out communications to the field and help implement new sales building ideas and contests
2 to 4+ Years of Experience
Proficient in Microsoft Word, Access, Excel, PowerPoint
Must have strong communications skills (verbally and written)
Ability to develop and maintain partnerships
Ability to exhibit appropriate levels of judgment, initiative, customer service and confidentiality
Ability to prioritize tasks & meet deadlines
Ability to supervise and coordinate the work of others
Supervise employees in various duties such as cooking, serving, packaging, and operating counters
Experience in managing product storage, maintenance, ordering and rotation to avoid any damages or spoilages

Mortgage Support Coordinator Resume Examples & Samples

9:00am to 6:00pm shift
Provides assistance with software issues and training for mortgage employees via WebEx
Partners with users to resolve software issues and provides troubleshooting procedures to assist in moving the application to the next stage
Creates job aids for complex troubleshooting issues that are not documented and to ensure procedures are available for future use
Accurately document system issues through the designated software and maintains records of the support provided
Acts as the liaison between end users and Mortgage Systems to ensure updates and system changes are clearly communicated and trained
Assists in the development and testing of new programs affecting the Mortgage Banking Division
Maintains in-depth knowledge of the Loan Origination System and the workflows for each MBD Department in order to troubleshoot issues with the software for all end users
Monitors and acts on individual and group feedback through calls to enhance all mortgage banking training development activities and to initiate changes needed to the workflow process or system
One year of training experience; One year of mortgage banking experience
Knowledge of mortgage products, programs and services
Knowledge of compliance and regulations that govern mortgage loans
Knowledge of FNMA guidelines and policies
Knowledge of Bank's lending policies and procedures
Knowledge of training and development principles
Knowledge of various mortgage applications
Knowledge of MS Office software, including Word, Excel, Access, PowerPoint and Outlook

Business Support Coordinator Resume Examples & Samples

Capturing and maintaining CNNI Asia Pacific Programming, Features & Newsgathering daily costs via business operations reporting tool
Utilizing information captured to provide managers with cost details that give them more information to make informed decisions
Invoices review/approval/Coding via our accounts payable system in HK
Coordinating invoice payments with our accounting departments. Collecting additional information when needed (payment details)
Builds & sustains strong vendor relationships
Expense report review & approval
Strong understandings of Company's policies to ensure expenses are within policy
Working with employees in regards to expense submission (teaching and training)
Providing information to various partners, such as monthly reporting to accounting
Ad-Hoc projects as they arise and occasional back-up assistance for bureau office manager
Assisting CNN International Offices in the Asia Pacific region. Helping to troubleshoot issues
Reporting local issues up to the senior manager for guidance
Part of the on call team to distribute cash during breaking news to our teams on the ground
Assists with: Onboarding/Offboarding/Transfers of Employees
Bachelor Degree in Business Field (preferably Accounting or Finance), minimum of 3-5 years of working experience in multinational companies is preferred
Knowledge of Expense report systems (such as Concur) and accounts payable systems (such as PeopleSoft), other Accounting and Finance systems are a plus
Excellent command of spoken and written English. Cantonese, Mandarin & other Asian languages are a plus
Must be Accurate, detail-oriented, analytical, a good communicator, have good interpersonal skills, and be highly organized
Must show initiative; be self-motivate and work well under pressure in a fast paced environment

Data Support Coordinator Resume Examples & Samples

Experience in the apparel industry
Bachelor’s degree in Business Communication or related field
Experience with import/export data, laws, HTS codes, duty rates
SAP Experience an asset
Knowledge of technical fabrics and their functional purpose
Experience in new product development, administration, operations or related fields
Demonstrate initiative, follow-through and problem-solving ability
Excellent interpersonal, communication (written and verbal) and presentation skills
Strong interest in running, cycling or general health and fitness

Project Support Coordinator Resume Examples & Samples

Participating in regular Project Team meetings, reporting progress to management
Ensuring all project plans and documentation are kept up to date
Updating and distributing regular project status reports to management
Working on all assigned tasks as directed by management ensuring that deadlines are met
Supporting the Operations team with general administrative duties
Supporting the Training Roll Out Manager with the launch of training, providing additional support and absence cover

Support Coordinator Resume Examples & Samples

Responsible for verifying order information including due date, special instructions and carrier requirements
Must have the ability to organize information and track multiple jobs on a daily basis
Will be responsible to create and manage reports detailing work in progress
Responsible for prioritizing warehouse activities to ensure orders are completed and shipped in accordance with expected arrival dates
Responsible for order integrity including customer information, sticker placement and ship method
Responsible for collecting initial data elements customer requires prior to placing orders
May be required to work in other distribution areas, as needed
Daily contact with third party distribution team, Director of Transportation and Operations and HCP C/S team
Other limited internal contact with Canadian Sales team and inventory planners
Receives guidance and works directly with Director of Transportation and Operations
High School Graduate or equivalent with 2 years external experience
Background using PC and Microsoft Office
Must be able to create and maintain Excel spreadsheets

Finpac Funding Support Coordinator Resume Examples & Samples

Accurately enters customer information for new fundings and comments to appropriate databases
Organizes and creates file for new fundings
Assists Funding Coordinators with processing Purchase Order requests
Completes confirmation calls as needed
Works follow-up report, NDA (next day air) report and originals report as requested
Monitors internal email box and responds and/or forwards to appropriate funder
Reassigns additional information received for staff that are out of the office
Assists on special projects as assigned
Maintains confidentiality of all company information
Develops and maintains positive relationships with all Financial Pacific managers and staff

Academic Support Coordinator for Student Resume Examples & Samples

Academic Advising: Facilitate understanding and purpose of higher education for advisees; assist students with academic goal setting; teach students how to monitor their progress; help students develop decision making skills; make student referrals to campus resources as necessary; advise on course selection and long-term academic planning; work with students who have academic difficulties and helping them to access appropriate resources on campus; maintain close working relationships with faculty and with colleagues in Career Education, Counseling Services, the Academic Center for Excellence and the Intercultural Center to discuss issues related to the academic success of students
NCAA Compliance: Serve as a continuing eligibility certification officer for the University. Work closely with the Director of Undergraduate Advising to assure timely and careful completion of student-athlete eligibility. Maintain integrity of certification process and associated records. Stay abreast of NCAA legislation and regulation
Student-Athlete Services: Coordinate travel letters for student-athletes absences. Work with faculty and Faculty Athletic Representative as appropriate to resolve any absence or other issues. Plan and conduct workshops for student-athletes, especially as the student's transition to college. Work closely with the learning specialists in the Academic Center for Excellence in supporting student-athlete success
Registration and Records: Assist in scheduling, preparing and presenting programs for registration and orientation for all incoming students as well as pre-registration for all continuing students; maintaining appropriate student records within the University's database; assist in the review of final grades and analyzing the academic parameters achieved to determine honors, probation, or dismissal status; and certifying graduates
Transfer Credits: Assist in the approval of applications for transfer credit, including evaluating transcripts of transfer students for acceptability of courses and credits from other institutions
Study Abroad Advising: Advise students who are interested in the opportunity to study abroad; assist students with course planning and curriculum integration for a semester or more abroad; and advise on transferability of credits for courses taken within a selected program

Business Support Coordinator Resume Examples & Samples

E-mail, diary and meeting management, including arranging/scheduling appointments/Video Conferences, booking rooms, providing dial-ins, arranging/organizing workshops/on-sites/off-sites, to include catering if applicable, preparing meeting agendas
Processing invoices, creating purchase orders
Efficient management of calls and correspondence
Travel arrangements, preparing itinerary, including accommodation, transfers, visas and meeting preparation, ability to administer complex domestic and international travel/accommodation arrangements ensuring Company guidelines are adhered to and business needs are met
Expense management and processing, ensuring that these are completed in a timely manner
Typing correspondence, copy typing, preparing reports, documentation, PowerPoint presentations
New joiner set-up
Ordering office supplies and handling information technology issues
Understanding and covering the duties of the other administrative assistant as needed
Ad-hoc tasks
Taking initiative on/responding to requests and routine inquiries of administrative nature; performing other related duties as assigned
Excellent knowledge of Microsoft Word, Excel, PowerPoint and Outlook
Accuracy and high level of attention to detail in every aspect of work
Experience in Outlook calendar management is an advantage
Positive attitude, well developed work ethics and professionalism
Demonstrating a significant ability for discretion and confidentiality in handling sensitive issues
Being proactive, with the ability to identify opportunities and develop new ideas that will lead to improvements
Ability to efficiently and effectively manage workload, time and resources, to organize and set work priorities
Ability to take appropriate action and show good judgment in critical and high-pressure situations, to work under pressure, often to short deadlines, without compromising the quality and standard of service delivery
Excellent interpersonal and communication skills, the ability to establish relationships with both internal and external clients and address their needs, to work both individually and as part of the team
Ability to understand a complex problem and identify potential solutions by exploring and checking diverse alternatives, including, where applicable, risks and potential business impact. Ability to make the right decisions based on the necessary information and to take measures accordingly
Flexibility, reliability, patience, resilience, diplomacy, the ability to work to tight deadlines, prioritize and multi task

Administrative Support Coordinator Resume Examples & Samples

Perform wide range of typing duties including but not limited to correspondence, reports, and data tables
Compose memos or correspondence of a routine nature for executive
May also take and transcribe notes, shorthand and/or dictation
Receive and screen visitors and phone calls, relay messages or notify manager
Handle routine issues / questions
Research, create, and arrange business presentations, management letters, and other communications ensuring materials are prepared in a timely and professional manner
Prepare and generate routine standard and ad hoc reports using Excel, Access or other departmental software
Schedule appointments and maintain calendar for managers
Coordinate all travel arrangements and prepare business itineraries
Coordinate the unit / department budget ensuring information is accurate
Prepare disbursements and billings for approval and payment by General Accounting
Prepare expense vouchers and maintains financial expense records
Serve as liaison between managers and Bank personnel, responding to questions and/or issues on organizational and department matters
Handle routine matters in executive's absence
Establish and maintain record keeping and filing systems for manager(s)
Performs other duties and projects as requested
Incumbent works under general supervision
Contacts may be both internal and external
A minimum of three years' progressive secretarial experience
Excellent word processing skills
Working knowledge of current standard word processing, spreadsheet, and presentation software
Ability to use independent judgment, discretion, and maintain confidentiality on Bank matters

Support Coordinator Resume Examples & Samples

Support the Sinclair Network sales team in multiple areas
Enter and maintain network orders received from advertisers
Monitor preempts and displaced spots
Monitor orders for correct coding and entry
Communicate and coordinate with the account executives, sales management, and traffic team to optimize efficiency
Enter and maintain traffic instructions for the network orders
Provide user support via phone calls and emails
Generate and distribute various reports
Routine updates of our ticketing template system
Assist with testing of new traffic system version releases
Point of contact with vender development and support staff for software issues

Proposal Support Coordinator Resume Examples & Samples

Provide user training/support in person or on the phone, both formal and information training
Serve as a liaison between Office of Sponsored Programs' Contracting Officer and customer
Develop and maintain documentation, modify or correct customer information
Identify and resolve complex problems related to proposal preparation and submission; provide customer support
Assist other OSP staff in areas of special knowledge
Provide technical support to users
Education:Bachelor's degree or equivalent combination of education and experience
Certifications:U.S. Citizen; ability to obtain a national security clearance
Skills:Ability to perform informational searches on the web for finding funding; familiarity with Banner, OS Windows, Word, Excel, PPT

Department Support Coordinator / ASC Resume Examples & Samples

3 to 4 years of administrative work involving coordination of staff and organizational problem solving
Demonstrated knowledge of a broad range of technology including but not limited to; computer systems, spreadsheets, and email and word processing
Ability to perform standard business math, analyze budget data, and make accurate projections and estimations
Ability to write clear, concise, effective and accurate correspondence and reports using proper English grammar, punctuation and spelling
Working knowledge of budget policies and procedures
Ability to communicate effectively with a diverse group of people
Ability to handle multiple work priorities and projects simultaneously and meet deadlines
Ability to effectively write and present reports
Ability to use negotiation and persuasion skills to achieve results
Ability to trouble shoot office administrative problems and respond in a timely manner to all inquiries and requests from the athletic and related campus departments
Previous athletic leadership job duties
Knowledge of the SFSU infrastructure and a wide variety of policies related to athletics such as NCAA, CCAA and CCCAA
Previous work with gender equity and compliance
Educational background in physical education and/or athletic administration

Comcast Business Advanced Product Support Coordinator Resume Examples & Samples

Drive sales through order submission support, providing guidance to Comcast Business Services sales professionals, voice & data services to mid-size and large businesses and government, education and medical institutional clients. Through ensuring accuracy of orders, support driving sales closure to shorten the sales order acceptance cycle and ensure sales goals and objectives are achieved. Demonstrate operational knowledge of the latest Comcast products and services
Accurately manage order workload through various systems and tools. Report on progress of pending and completed orders through Microsoft Share Point and other proprietary systems. Set expectations within the Sales organization by providing regular updates and status
Provide order support and coordination for advanced voice and data services including the small business, mid-market and Enterprise channels
Review contract and validate services with customers to ensure accuracy
Navigate through multiple systems to build, track and monitor orders
Interface with various levels of sales, operations, engineering, and other functional groups to ensure order flows appropriately
Strong time management skills and the ability to be a self-starter
Ability to create documentation through various software including Microsoft Excel, Microsoft Word, and Adobe Acrobat
Proficient in MS Share Point

Technical Support Coordinator Resume Examples & Samples

Ensuring Technical Support tickets are responded to in a timely manner
Keep all stake holders aware of any P1 and P2 issues raised within the time agreed on client’s SLA
Have a deep understanding of all clients SLA’s
Analysing logs to help with troubleshooting
Providing weekly reports as to ticket status, types of issues to be distributed to the wider team
Training staff on new system functionality
Documenting new and existing processes
On-boarding new potential clients and overseeing the preparation and delivery of new services
Working with clients to ensure that optimal customer support is provided
Creating and updating troubleshooting manuals for new and existing clients
Weekly calls with client to review any open tickets or on-going issues
Working alongside the Commercial team to demonstrate and champion the value of the technical support components NeuLion is offering
Ad hoc tasks as allocated by the Line Manager & Senior Management
Communication to Line Manager of task progress and completion
Meeting all allocated deadlines within set time periods
The candidate must be a French speaker
It is essential that the candidate is technology savvy with a strong understanding of computer technology
Applicants need to have some understanding of secure media delivery over multiple platforms e.g. Android, iOS, Web, Connected TV and Game consoles
Previous experience working with SQLite, Kayako, JIRA and Android SDK is an advantage but not essential
In addition to good listening and communication skills, both written and verbal, the Candidate must have a keen eye for detail and demonstrate initiative and a pro-active approach to all tasks, daily
The ability to “think through” problems and issues in order to reach resolution in the most efficient means possible
Analysing logs to spot underlying issues
Applicants must be highly responsible and be prepared to take ownership of projects, working above and beyond the call of duty
Ability to multi-task and prioritise workload against company objectives along with the ability to keep a calm head in pressurized situations
A professional approach to time keeping and an awareness of the impact of attendance on the department and the business as a whole
The ability to communicate effectively and in a professional manner at all times both internally and with clients. Bridge building and inter-department communication are key to the success of the role
They must be passionate about their work, and drive for results and service excellence

Licensee Support Coordinator Resume Examples & Samples

Previous experience providing administration support to a team
Attention to detail and the ability to prioritise
A proactive approach to your work

Support Coordinator Resume Examples & Samples

Will provide support with all of the department’s medical supplies and equipment, including: receiving, ordering, storing and maintaining par level
Will assist the manager in identifying and maintaining charge codes for supplies
Minimum of 2 years of general office including keyboarding skills, fax machines, personal computers, photocopiers, computer network, and filing systems
One-year experience in an acute hospital, outpatient department or physician’s office preferred
Familiarity with word processing, Cerner, PBAR and scheduling software is preferred
Thorough knowledge of all cardiac cath lab supplies utilized in the medical facility, preferred

Partnerships Support Coordinator Resume Examples & Samples

Optimize our internal and external documentation and processes surrounding a host of products (mainly regarding support issues/common requests from partners)
Gain a deep understanding of partner performance on Lyst via analytics and data to optimise performance
Liaise between partners and the tech team to report and track issues through resolution
Take on new projects, which can sometimes involve quickly researching to become a subject matter expert while seeing things through to completion
Enjoy talking about technical concepts and be comfortable explaining how Lyst works to a wide range of audiences (technical knowledge is not essential because you will have the opportunity to learn and develop in this area)
Empathize with our partners and quickly grasp the issues they’re facing
Be a problem-solver
Love constantly learning about a changing technical product
Be personable, approachable, and work well within a fast-paced team

Office Support Coordinator Resume Examples & Samples

Managing mail and couriers, stationery and office consumables
Personal Admin and Management Support
Samples management including setting up of showrooms, tracking of all samples and communicating with key stakeholders in Australia

Business Support Coordinator Resume Examples & Samples

Operational activities primarily focused on resourcing but could also include data gathering and analysis, training, facilities, MI, planning, financial monitoring and analysis
Can generally engage with senior stakeholders of relevant business area
Has an understanding of end to end systems and processes for the business area & relationships
Articulates concepts in day-to-day situations or in presentations to audiences at all levels
Presents information in a clear, concise, easily understood manner
Microsoft Excel at an advanced level
SharePoint skills desirable
Has an understanding of the major roles and responsibilities of the IT function
Can identify key activities performed by IT professionals and managers and key departments/functions
Familiar with company's stated technology practices, direction, major initiatives and key issues
Can identify and interpret key policies, standards and procedures affecting own area

Finpac Operations Support Coordinator Resume Examples & Samples

Process requests for payment accurately and forward to Accounting within the determined service level
Copy and track all checks & prepay slips to accounting
Review and process all vendor validation requests within the determined service level while maintaining the Do Not Fund list and updating the appropriate database(s)
Reviews, processes and distributes incoming emails to “Add Info” email address as required
Complete pre-documentation calls as required

Perfect Store & Activation Support Coordinator Resume Examples & Samples

To build and manage effective planning system, implementation and evaluation of promo activities for all product categories initiated by Sales Strategy and Sales Department
To support efficient documents workflow of service for Sales teams
Promo effective planning, implementation and monitoring system build up
For promo types: co-packs, BTL, channel activities in Traditional and Modern Trade etc
Promo planning system build up
Promo development implementation
To build up effective documents work flow system (templates, automatization)
To set up regular status work with Sales (MT&TT) team
To assure contract commitments fulfillment (payments terms etc.)
To establish full alignment with Finance, Legal and Tax on cooperation schemes
To develop close work relationship with Internal (Finance, Legal, Tax, Logistics, PCM, Marketing, Purchasing, Planning) and External (Distributors, agencies, suppliers etc.) Clients to assure alignment and maximum results achievement on all directions (promo and documents flow administration)
To assure development, coaching and support for continuous professional growth and maintain motivation
To assure promo budgets TI, NPD and A&C (Consumer Incentives) planning and regular tracking
Graduate Degree (preferably in marketing, economics, finance)
Overall 2 years of working experience in BTL projects management
Analytical skills and ability to drive continuous improvement
Planning, priority setting, problem solving and monitoring skills
Good communication skills – both written and verbal
Advanced experience in using PC - particularly Excel
Ukrainian – Fluent, English – Intermediate, Russian – Fluent

Project Support Coordinator Resume Examples & Samples

Support and create GPS commercial proposals and support GPS management with departmental capacity planning and business forecasting
Help create a better GPS projects organisation that is better equipped to deliver high quality projects, off-loading GPS project managers with organisational and operational task and supporting GPS management with capacity- and business forecasting
Support project managers to deliver operationally and financially healthy projects. Organise an effective Project Management Office including processes and procedures definition, set-up and maintaining project planning including resolution of planning conflicts, creation of MS-Project and other project documentation, organise internal and external progress meetings, generates and manages project Change Requests, streamlines and handles the billing process towards Finance, communicates and files project progress information, creation of project KPI and financial overviews, maintaining the GPS Sharepoint environment, back-up for office support such as travel planning
Creating management reporting. Define, create and maintain departmental capacity planning (operational and financial). Prepare departmental financial forecasting based on actual workload and Salesforce.com content. Define, create and maintain management reporting about project health and quality based on KPI’s
Support the commercial proposals. Help create commercial proposals, smaller proposals are made independently; help develop commercial material, monitor proposal deadline and follow-up
Keep knowledge and skills up-to-date. Maintain your knowledge about the BWise product basics and the BWise project methodology to be able to understand project progress, change requests and project issues

Academic Support Coordinator Resume Examples & Samples

Master’s degree with one year of professional experience OR bachelor’s degree with three year’s professional experience working with students in a higher education setting
Demonstrated experience working collaboratively in a team-oriented environment
Demonstrated experience doing detailed work, prioritizing multiple tasks, and meeting deadlines in a fast paced work environment
Experience working with student information systems
Ability to work occasional evenings and weekends

Technical Support Coordinator Resume Examples & Samples

Troubleshoot and fix escalated issues effectively and efficiently
Act as a technical lead to provide expertise to team members and to the business
Able to train users, in person and remotely, on basic computer usage
Test and validate new hardware and OS for existing business applications
Create and administer PC images
Manage support requests (AHS)
Monitor performance and availability of systems with active and manual tools and processes
Interface with associated IT staff
Identify IT related security and safety needs and issues
Support as required IT Team technical and administrative activities
Maintain skills by attending related training and performing research
Evening and weekend off hour activities as required
Bachelor’s Degree in Information Technology or equivalent work experience
Minimum 4 years’ experience working in a modern Microsoft systems environment and progressive experience with Network Administration
Knowledge of TCP /IP, DNS, WINS, and DHCP
Knowledge of MS Active Directory
MCP or higher MS Certification is a plus
Servers and Workstation (Server 2003,08,12, XP & Windows 7,10)
Knowledge of network cabling and network room build outs
Strong understanding and working knowledge of Active Directory, exchange mailbox administration, DNS, group policies, domain controllers
Strong understanding of AV technologies and experience of their administration
Exceptional judgment and strategic planning / thinking skills / interpersonal skills
Extensive exposure to change management policy and procedures and financial system control procedures
Ability to escalate and involve other resources as required to deliver/ support SLA’s, business requirements
Highly organized and resourceful – have the ability to create and maintain systems to leverage knowledge and available information
Ability to regularly demonstrate respect and tolerance for others with less knowledge and/or skills
Possess the ability to satisfy the customer as well as fix the problem
Exceptional ability to work as a team player
Ability to train, explain and impart knowledge to others
Capable of working within established policies, procedures and practices prescribed by the organization

Technical Support Coordinator, Esia Resume Examples & Samples

Help desk or computer lab experience in an academic environment is desired, preferably in higher education, to include familiarity with configuring multi-user computer, computer imaging and rollout, wired and wireless networking, and frequent interaction with end-users
Experience with PC software and hardware support is desired
Excellent oral expression and demonstrated superior service orientation
Demonstrated problem-solving skills and attentiveness to details
Demonstrated ability to work well independently and with others

Family Support Coordinator Resume Examples & Samples

Create a welcoming and professional office environment for families
Serve as a single point of contact for all family issues and inquiries that cannot be resolved at the school level (i.e., with principal, parent coordinator, etc.)
Address all family concerns escalated to the district office via telephone, walk-in, email and the P-311 system on issues regarding DOE policies and regulations
Document all family and school community concerns in the P-311 system, according to the protocols established by the Office of School Support and Supervision. This involves documentation of family service requests and complaints, as well as data analysis related to improving the district’s customer service through tracking and responding to family concerns
Analyze trends within schools and proactively assist in developing strategies to address family concerns within each of the school communities
Create systems to allow for fluid communication and escalation between families, schools, and the district office
Serve as a district communication liaison to various DOE offices on family and community concerns and operational requests
Gather, analyze and share family and community members’ feedback with the Superintendent and DFA, and work to develop community-based initiatives
High School graduation or the equivalent and six years of experience in community work or community centered activities in an area related to duties described above; or

User Support Coordinator, Aims Resume Examples & Samples

Develop communications and materials for schools, borough field support centers, and community-based organizations based on updates to relevant policies and operational needs
Work with a diverse constituency that includes teachers, school leaders, field support administration, and community-based organizations
Understand the community of STARS users across a diverse user base, including identifying changes in user patterns
Develop knowledge base and expertise in order to serve as a subject matter expert on all AIMS-owned data systems, including STARS, ATS, NYCSA, and any others. Serve as a direct resource to identify solutions to complex systems problems
Author, update, and maintain systems documentation for AIMS products—including STARS, ATS, NYSCA—and advise field support and school staff of best practices and methodology
Provide reports to senior leadership, using quantitative and qualitative data gathered from the help desk, that identify challenges and opportunities related to Academic Information Management Systems
Assist in the development and implementation of a comprehensive monitoring and evaluation plan to ensure that feedback from key stakeholders informs ongoing work
Assist in creating and implementing an updated user support and engagement (USE) process
Write, edit, and maintain resources for

Student Support Coordinator Resume Examples & Samples

Work closely in a team environment to provide outstanding “concierge-level” customer service via phone, email and live chat
Troubleshoot student support issues and coordinate solutions across service and business units
Identify and escalate service issues to Tier 2 teams and supervisors as needed
Play a significant role in creating customer service best practices and improving service levels
Help train new team members
Some project management duties to help improve service delivery each term
Working some weekend and some holiday hours as business needs dictate
Help execute tactical approaches to improve service levels across the organization
Help ensure smooth daily service operations of the team
Help grow and foster talent in the team
Work with Tier-2 teams to help improve services to student each term
Ensures organizational policy and procedures are followed regarding security and confidentiality pertaining to the collection and/or use of Personally Identifiable Information (PII), including, but not limited to, Social Security and credit card information
Strictly adheres to organizational procedures regarding security and confidentiality of student financial and FERPA protected information
Must have a strong commitment to education
Strong computer and technical support skills
Ability to successfully resolve student issues from request through resolution
Effectively work with multiple databases and student platforms
Skilled at connecting and building rapport with students from diverse backgrounds
Creative, innovative, able to work independently and in a team environment
Ability to adapt to new and rapidly changing situations
Experience in collecting and handling financially sensitive information in the strictest confidence
Minimum 1-3 years experience working in a service-oriented environment, technical support, or related field
Foreign language fluency is a plus
Familiarity with online learning technology is a plus

Student Support Coordinator Resume Examples & Samples

Receive and provide detailed information and explanations to students
Ensure follow-up with students inquiries, cases and any relevant matters
Resolve day-to-day issues
Ensure the application of academic regulations and deadlines
Distribute application forms and provides information on procedures and deadlines
Verify that student files are complete and, as required, ensures necessary linkage with admissions process
Liaises with students, instructors, departments, LVSA corporate office and governmental authorities
Provide explanations related to academic regulations, student records, programs and calendars
Compile information, verify and updates timetables and calendar entries
Maintain a current file of courses, calendars, programs, students and graduates
Perform data entry and updating of student files
Perform other similar or related duties as assigned by the Student Support Administrator
Assist in managing student activities and events
Assist in admissions work when needed

Business Support Coordinator Resume Examples & Samples

Maintain client database using the in-house sales order processing system
Create software maintenance renewal quotations and liaise directly with Clients, managing the life cycle of the quotation process
Review and approve purchase quotations based on existing guidelines
Ensure that all relevant documents are received in a timely manner to facilitate orders
Processing and timely payment of invoices
In conjunction with the Finance Team, manage weekly debt report and liaise with Clients to solve payment issues for outstanding invoices
Interact confidently with all supporting teams within the wider software business
Maintain Outlook inbox in conjunction with colleagues
Competently manage global Client enquiries by email or telephone
Produce revenue reports, provide analysis and present summary of findings to the Software Business Manager
Assist in the preparation of tenders
Experience within a similar role is desirable
Strong Microsoft Office skills
Previous experience of a CRM system advantageous, but not essential as training will be given
Self-motivated with a proactive attitude and excellent organisational skills
A flexible team player
Strong numeracy skills and experience using Excel is desirable
Knowledge of languages other than English is desirable, but not essential

Office Support Coordinator Resume Examples & Samples

Greet and direct clients and visitors
Screen and direct calls to correct department/individual
Order and coordinate pick up of Office Supplies
Keep the supply closet stocked with Office Supplies
Assist with company uniform program; compile, place and distribute orders
Ensure the company directory and other internal communications are updated, communicated and distributed
Assist with clerical work as assigned
Must have a minimum of five to seven years’ experience
Previous experience in a customer facing position required
Must be able to work in a fast-paced environment and maintain poise while under pressure
Experience answering phones and working with clients required
Must have strong written communication skills
Must be able to maintain confidentiality and discretion
Must be Customer Service oriented
Must have a strong attention to detail
High degree of accuracy and speed is required
Must be able to develop and maintain good relationships with clients and co-workers

Field Support Coordinator Resume Examples & Samples

Collects construction and site documentation for assigned projects and/or sites. Assembles job books for each turbine on site. Processes, enters and scans documentation including but not limited to: transport, installation, commissioning, QA/QC forms, contractor time sheets and others for reporting needs. Will organize, sort and file documentation according to Vestas defined processes and procedures
Controls end-to-end inventory movement transactions in SAP including receiving site containers, NCR components entering consumption, cycle counts, reconciliations, and coordinating container returns according to Vestas defined processes and procedures. May be involved in physical loading and unloading of trucks
Records and tracks all non-conformity reports in SAP for the project and ensures inventory is consumed and labor hours are recorded to NCRs appropriately
Updates the Site Progress Log daily to ensure accurate scheduling and allow for financial milestones to be reached
Input serial/commissioning data obtained from Site Technicians in the As-Built for the project
With understanding of how field support activities fit into the financial aspects of a project, completes transactions in a timely and accurate manner, registers hours worked daily, and follows newly defined or existing processes and procedures that result from financial analysis done by Project Support leaders
Performs administrative tasks including but not limited to: both physical and SAP system set up for new sites including initial and ongoing new vendor set up, ordering fixtures, containers and supplies for new or existing office. May support planning and scheduling efforts and requirements through related assigned tasks
Orients temporary staff as needed to site and required processes and procedures. May serve as go-to contact for temporary staff for answers to basic questions
Interfaces primarily with Construction Managers, technicians, and safety personnel on site. Interfaces with additional departments within Operations and Supply Chain as needed
Utilizes strong customer focus to ensure internal customers are supported. Minimal to no external customer contact; contact resulting in prompt professional deferral to construction site leadership
Ensures availability via various communication tools both in person (live and telephone) and digital (including use of email, Communicator, Skype, Intercall, Net Meeting)
Utilizing defined work instructions where available will proactively solve problems within defined work scope seeking consultation of higher levels staff for problems outside position requirements and responsibilities
Travel up to 100% and/or receive mid to long-term assignment at a specific site
2 years’ experience representing a combination of administrative support and warehouse experience with one year general warehouse experience required
3 years SAP or ERP solution experience
Industry experience in wind and/or construction

Information & Support Coordinator Resume Examples & Samples

Associate degree or 2-3 yrs work experience in a customer service environment required
Minimum 1 yr experience in monitoring performance and coaching or providing feedback to peers either individually or in a team setting
Project management skills to effectively facilitates corporate strategies
Evidence of ability to develop knowledge of policy and procedures in order to serve as primary resource for CIC Specialists
Working knowledge of CIC Applications, process workflow, policies and campaign information to ensure the ability to serve as a primary resource preferred
Demonstrated understanding and experience in the direct leadership of Specialists using current Call Center technology
Demonstrated ability to handle pressure and demonstrate flexibility
Outstanding verbal and written communication skills needed
Must have excellent follow-through skills when handling multiple tasks or projects
Ability to identify and solve potential problems quickly and independently
Must have strong organizational skills and a demonstrated ability to handle multiple tasks and meet deadlines
Must possess excellent listening skills to interpret problems, identify corrective action, and implement resolutions
Demonstrated evidence of ability to work independently and practice sound judgment
Must pass assessments for Excel: Basic Level; Word: Basic Level, Typing 35 WPM, Wonderlic Math: Level 1, Wonderlic Verbal: Level 2
Kana, Composition, and Editing/Proofreading preferred

Customer Support Coordinator Resume Examples & Samples

Experience in customer service or working in customer focused environment
Project management experience focused on processes and efficiency improvement
Excellent organizational, analytical and influencing skills and ability to deliver results under pressure
Ability to work in a fast-paced and changing environment. Strong communication and interpersonal skills
Exceptional writing and verbal communication skills. Content creation experience as a plus: blog, marketing materials, newspaper etc

Component Support Coordinator Resume Examples & Samples

Candidate must have excellent time management, organization, communication and computer skills
Strong knowledge of Microsoft Office applications
One year customer interaction experience

Bus Support Coordinator Resume Examples & Samples

Prescription receipt
Small volume product order entry on the PMR
Prescription management/tracking of faxes
Patient stock take
Homecare delivery planning/phoning – advising of delivery/timeslots/ clinical waste collection
HPN prescription generation
HPN installation & formulation change checklist management (dispenser sections only)
Quarterly near miss analysis and report
Liaison with Nursing team
Prescription receipt, accurate and timely entry on PMR (entry on PMR and order creation within 30 minutes)
Accurate dispensing – this will include timely reporting of near misses and dispensing errors (immediate reporting of dispensing errors to RP or operations manager)
Maintain patient confidentiality at all times
Adhered to standard operating procedures and follow instructions from the RP, duty pharmacist or operations manager
Safe and clean working environment of the pharmacy
Appropriate storage of all pharmacy products
Appropriate shelf life of medication
Reporting service issues using appropriate form
Reporting device issues
Limits of communications with patients – advice on delivery, taking of ancillary orders and arrange clinical waste collection but not of the following
Delivery planning
Compounded PN receipt on PMR and order processing
Patient stock take for any treatment
Small volume product order assembly/dispensing
Stock receipt and stock control (pharmacy products)
Experience of working in a pharmacy would benefit the candidate
Office skills are essential

Administrative Support Coordinator Resume Examples & Samples

Required: High school diploma or G.E.D. with additional technical training beyond high school preferred
Required: Three years of directly-related administrative experience
Preferred: Experience in a medical office / setting

Customer Support Coordinator Resume Examples & Samples

Qualified candidates must have a current TS/SCI with Polygraph
Help Desk and/or IT customer service experience
Experience with troubleshooting technical problems
8 Years of job related experience and an Bachelor’s Degree Excellent oral and written communication skills
Experience with the Sponsor and/or Program Stakeholders
Familiarity with ESMT
ITIL Foundations Desired - Certification

Mobile Support Coordinator Resume Examples & Samples

Assist customers via telephone, e-mail, and walk-up regarding mobile equipment
Resolve incidents and problems pertaining to mobile equipment and mobile solutions
Provision phones and other mobiles devices
Configure mobile plans
Track incident and request tickets within the Service Now ticketing system
Ensure timely resolution of tickets within established SLAs
Manage inventory of mobile devices, accessories and wireless accounts
Administer mobile device management solutions including user accounts and security policies
Document processes and procedures pertaining to the deployment and management of mobile devices
Monitor Service-Now ticket queue to ensure timely completion of incidents and requests within established SLA
Assess, prioritize and resolve open incidents, service requests, and work requests
Engage Vendor support where appropriate. Escalate issues to IT Support Manager
Provision, test, and deploy mobile devices including iPhones, iPads, BlackBerry, cell phones, and air cards
Activate suspended lines and track assigns SIM through vendor
Update user info for the activated line
Test device with vendor
Perform enterprise activation
Configure device settings
Ship and track equipment to customer
Manages inventory of mobile devices and related equipment
Maintain sufficient inventory of iPad’s, iPhone’s, BlackBerrys, cell phones and air cards to ensure timely resolution of customer needs
Maintain sufficient inventory of related mobile accessories
Procure mobile devices and related equipment
Establish and enforce mobile security device management policy compliance
Enforce user compliance of established iOS, BlackBerry and Active Sync security policies
Document security policies
Assist with overflow of Desktop Support and Service Desk workload
Assist Desktop Support and the Service Desk during critical deadlines and system outages
Optimize mobile lines with mobile service providers
Maintain records of all mobile lines
Identify and suspend zero use lines
Audit and update voice and data plans to maximize company resources
Keyboard Skills (Typing, data entry)
Microsoft Outlook
Workstation, Thin Client, Printer, and other Peripherals
2 years Technical Support Analyst preferred
Microsoft Access
Blackberry Enterprise Server
Good For Enterprise
Active Sync

IT Support Coordinator Resume Examples & Samples

Day to day operation of Service Desk function including direct call handling and incident management
Delivery of first level support to customers
Creation of training material, documentation and manuals; documentation of records for recurring errors
Help with computer setup/configuration tasks as directed
Assist staff with IT tasks/projects as requested

Category Support Coordinator Resume Examples & Samples

Coordinate new product setup information with vendors (e.g. product descriptions, UPC, cost, case quantity, LDU, FOD, etc.)
Strong attention to detail for nuances related to vendor type (CDC, Wholesale, DSD) and internal strategic initiatives (BT, CMR, test products, etc.)
Coordinate product introduction, information, and communication to stores
Accurately interpret and capture vendor funding components from Cost Support Agreements
Cultivate and maintain strong knowledge of family items, financial impact of promotional activities, and nuances of key strategic initiatives (BT, CMR, etc.)
Develop and execute expertise in proprietary 7-Eleven cost support system and promotional funding types that can be supported (RDAs, Quantity Discounts, Bill-backs, Scan-backs, Off Invoice Allowances, etc.)
Develop and execute expertise in proprietary 7-Eleven Promo Master and promotion types that can be supported (2/$X, discounts on product combinations, coupons, etc.) and detailed product data required to facilitate successful rings at the store
Coordinate monthly Marketing/POP efforts
Extracts product information from 7-Eleven systems using SQL, Access, and SEI proprietary systems
Synchronizes product information between vendor communications and 7-Eleven system extracts using advanced level excel skills
Reviews product information for completeness and accuracy, identify and escalate issues
Completes and submits product information change request forms for management approval and data processing
Analyzes product information changes and reports on activities completed
Reviews product information in 7-Eleven systems for inconsistencies
Researches issues to identify root cause and recommended resolution
Executes cross-functional tasks based on priority and volume of workload
Communicates and escalates issues to the Supervisor as appropriate
Coordinates communications with vendors regarding product information change (e.g. UPCs, product cost, delivery configurations, etc.)
Drives the requirement for consistency of process and format in all communications with vendors
Coordinate pre-book activities, product tests, and product replacements
Monitor product inventory with 7-Eleven partners (e.g. McLane, FES, Excel, Mitsui, and CDC / Commissaries)
Education: High School + Equiv Exp or Bach/4 Yr Degree
Experience: 2, Advanced Excel skills
Position requires strong analytical skills and attention to detail
Advanced working knowledge of Excel (must be able to efficiently and effectively execute VLOOKUPs, IF Statements, and Pivot Tables)
Effectively operates in a high volume environment while achieving minimal error rates
Thorough understanding of retail/inventory attributes is preferred

Onsite Support Coordinator Resume Examples & Samples

Laptop connectivity assistance and video conferencing set up for conference rooms
Network printer assistance
Copier network connectivity assistance including maintenance of scanner directory
Phone deployment and replacement
PC assistance
Desktop repair vendor coordination
Loaner laptop distribution
Third party review laptop set-up and distribution
Peripheral distribution
Desktop equipment moves
IT infrastructure assistance
Maintenance of hoteling workspaces as related to IT needs
Ability to travel to other office locations throughout the region on a frequent basis

Exercise Support Coordinator Resume Examples & Samples

8+ years of experience with exercise coordination at the operational, strategic, or national level
Experience with financial and budget management
Knowledge of Microsoft Office software suite and application
Secret clearance
BA or BS degree or 10 years of experience in a professional work environment in lieu of a degree
Experience with working in EUCOM or AFRICOM AORs

ESC Source to Pay Support Coordinator for MA&D Resume Examples & Samples

Knowledge of Mergers, Acquisitions and Divestitures
Experience leading a function and managing a team
Understanding of how to integrate companies/businesses that have been acquired and to separate businesses that are being divested, from a Procurement perspective
Experience dealing with Legal. Ability to negotiate/engage with internal and external Legal teams
Detailed understanding of third party contracts
Ability to draft new contracts, assignments, terminations, and consent requests
Knowledge of laws impacting the procurement of products and services
Experience handling Audits
Solid project management, reporting and procurement experience
Knowledge of risk management
Experience in contract management systems
Bachelors degree in Business discipline. MBA preferred but not essential
Experience in developing business cases and selling them to internal/external customers
Proven project delivery and risk mitigation record
People management experience
Excellent written and spoken English. Second language a plus, but not required
Ability to liaise with senior internal and external stakeholders and management
Understanding of confidentiality and ability to comply with strict confidentiality requirements
Ability to lead and conduct negotiations successfully
Strong organizational, planning, and Project Management skills
MS Office & Excel, CASP, eSourcing
Ability to collect, extract and analyze data from a variety of sources and create pivot tables using Excel
Good tracking and follow-up skills
Flexibility and ability to adapt to changing environments
Ability to create mail merge documents in Word

IS Contract Support Coordinator Resume Examples & Samples

Support internal IS customers in the facilitation of Intercompany Agreements based on standard ABB templates
Liaise with IS customers, providing guidance, templates and support upon receipt of a support request to facilitate an Intercompany Agreement
Resolving and escalating contractual issues arising out of Intercompany Agreements
Process all Intercompany Agreements through the Contract Management Tool
Input and maintain all associated data in the Contract Management Tool for each Intercompany Agreement
Support IS finance team with provision of tailored reports from meta data captured in the contract management tool
Engage in additional tasks & projects as assigned within IS finance team

Customer Support Coordinator Resume Examples & Samples

Candidates for this position must be authorized to work in the United States on a full-time basis for any employer without restriction
Visa sponsorship will not be provided for this position
Bachelor's degree is required (preferably with a concentration in Business)
Experience using a CRM application (preferably Siebel or Salesforce)
Experience working in a Windows environment with multiple applications and navigation between applications to solve problems a plus
Additional language skills: preferably Spanish
Ability to type minimum 20 WPM

Business Support Coordinator Resume Examples & Samples

Plan client visits/activities in line with client and business needs, through effective and efficient allocation of available field force resources
Dealing with queries and resolving resource/planning problems within agreed deadlines, whilst ensuring compliance with external accreditation requirements
Co-ordinate service delivery for designated clients to meet client and LRQA objectives
Monitoring service delivery against client service level agreements/KPIs,
Maintaining client briefing notes, dealing with complex queries and proactively resolving service issues (within agreed deadlines/targets)
Participation in client meetings and reviews
Identify and refer potential client complaints and opportunities for new business
Develop a good understanding of the LRQA products, our services, systems and processes on an on-going basis
Validate and issue certificates whilst meeting performance targets for certification turnaround
Review and process office actions and client information
Build and maintain excellent client relationships through proactive communication

100

Customer Support Coordinator Resume Examples & Samples

Monitor, review and process all incoming purchase orders while providing quality customer service
Ensure purchase orders conform with LG corporate policy
Work directly with customers on order and inventory related inquiries
Coordinate with internal departments such as sales, inside sales representatives and A/R department as needed
Work with Logistics when necessary for air freight requests and quotes in a timely fashion
Correct order entry errors by preparing and processing returns, credits, debits and re-bills
Maintain a follow up process for resolution to customer
LI-ML1

101

Digital Search Engine Optimization Support Coordinator Resume Examples & Samples

Write keyword-rich, SEO copy for Valpak franchise network merchant listing pages, as well as in-house projects using appropriate keywords, clarity, style and tone
Conduct keyword internet research (accurately and thoroughly) using various search and analytics tools
Creates and optimizes web content to increase search engine inbound traffic to the clients business profile page on Valpak.com
Conduct routine analysis of existing published content for possible increased optimization opportunities
Works with internal SEO resources to enhance knowledge of search industry trends and tools
Manage prioritization of daily and weekly writing assignments while collaborating with team members to ensure that priority writing deadlines are met
Build credibility and manage communications with key stake stakeholders including franchisees within our franchise network
Produces daily metrics and various reports to determine daily and weekly workload while collaborating with team members to assign jobs in priority order to ensure deadlines are met
Performs related work and additional duties as needed or required

102

Listing Support Coordinator Resume Examples & Samples

Order and general data entry
Monitor and communicate the status of tasks to team members, clients, and customers
Distribute order and load information to other team members
Determine which loads require listing support intervention based on system status
Determine load pricing using system tools
Perform quality assurance audits of orders/loads and determine accuracy according to standards as determined by Ready, clients, and customers
Contact external vendors/clients/customers to determine status updates, vehicle locations and to gather information to ensure program requirements are maintained
Identify areas of process improvement
Perform other duties as directed by department manager

103

Listing Support Coordinator Resume Examples & Samples

Accurate typing and data entry skills
Able to initiate and manage a high volume of outbound phone calls
Exceptional verbal and written communication skills
Strong customer relations skills
Transportation or general automotive experience a plus

104

IT Support Coordinator Resume Examples & Samples

Assist users in raising calls on the Service Desk and ensuring appropriate request forms are completed in German/Swiss German & English
First and second line desktop support (through the helpdesk function) for all PC hardware & operating system/principal application software for EPC users and visiting users
First and second line support for all LAN and WLAN issues for the EPC site. Assistance in development of the LAN within the AGCO global standards
Liaise with central IT services for network administration, E-Mail, Wide Area Network, Internet Connectivity and other centrally delivered & supported systems
Blackberry & mobile phone support and liaison with Swiss 3rd part providers
Network Printer (multifunction device) support
Other ad-hoc local support as required

105

QEW Support Coordinator Resume Examples & Samples

Apply technical expertise and knowledge of basic engineering/ scientific concepts and practices to provide multifunctional electronic design and coordination for implementation of experimental apparatus, equipment, systems, or facilities. Determine design approaches and parameters. Analyzes equipment to establish operating data, conducts experimental tests and evaluates results. Select components and equipment based on analysis of specifications and reliability
Manage the Qualified Electrical Worker (QEW) Support Smartsheet and Tracking system to ensure work is completed in a timely manner
Coordinate, specify, and purchase various hardware components for LBNL related jobs by exercising judgment within defined procedures and practices
Read and interpret schematics, sketches, parts list, component layout diagrams, assembly, maintenance, calibration and operating manuals
Perform general troubleshooting, repair and calibration of complex electronics or electro-mechanical circuits, mechanisms, store bought and customized equipment, instruments, computers and systems to component level (not simply switching out modules)
Diagnose and correct complex component, circuitry, module or system malfunctions
Utilize broad knowledge of high voltage and high current power supplies, to perform corrective maintenance to include bringing equipment into NRTL Compliance
Fabricate and/or install complex electronics hardware including chassis, instruments, printed circuit boards, cables, wiring harnesses, equipment racks and consoles, and control and instrumentation cross-connect / inter-connect cabling systems
Perform routine and instrument maintenance, repair and calibrate complex electronics or electro-mechanical circuits, mechanisms, equipment, instruments, computers and systems, by applying technical concepts that requires both standard and unique methods to ensure optimum functioning of equipment
Operate a variety of hand, power and machine tools, including complex electronics or computer test equipment
Assist in the design of general electronics equipment or systems; provide design details where lacking and recommend modifications to engineering designs
Provide on-the-job training to lower level or less experienced staff on matters relating to general troubleshooting, repair and calibration techniques and procedures
Prepare formal instructional guides for repairing, calibrating and maintaining complex equipment and systems
Substantial technical understanding of electronics theory, electro-mechanical, or computer theory, scientific principles, and mathematics
Broad knowledge of high voltage and high current power supplies
Demonstrated work experience performing general troubleshooting, repair and calibration of complex electronics or computer equipment
Ability to exercise independent judgment to successfully accomplish assignments
Knowledge and ability to use complex test equipment, diagnostic routines and procedures and appropriate hand, and power tools of the trade
Ability to correctly interpret complex schematics, and assembly, calibration, maintenance and operating manuals
Knowledge of equipment design procedures and techniques
Provide direct field supervision (providing oversight, guidance, and instruction on a specific task or set of tasks) of Electronics Maintenance, Fabrication, and Installation Technicians
Must be considered an electrically qualified person in accordance with NFPA 70E. Must be able to submit documented evidence supporting electrical skills and knowledge, such as a certificate of electrical, military experience and training, apprenticeship, electronics-related degree, or other form of documented electrical work experience
Color vision sufficient to discern wiring and component color codes, and safety related colored signs, lamps and warning devices
Ability to climb stairs and ladders, work from heights and confined spaces, and move/lift up to 23 kg (50 lbs.)
Valid California Driver’s License with a good driving record
Associate’s Degree in Electronics Engineering Technology, Computer Science or Computer Technology or the equivalent in formal military or industrial training
General electronics drafting and design-documentation skills
Personal computer application skills with spreadsheets, databases and word processors

106

Senior Physician Support Coordinator Resume Examples & Samples

Broad understanding of physician needs and practice patterns and workflow in facilities
Broad understanding of workflow and how systems are used in physician practices Extensive knowledge of HCA physician applications
Understanding of pertinent regulatory guidelines (HIPAA, JCAHO, etc.)
Demonstrated ability to establish and build strong relationships among facility leadership, physicians, and end-users
Prior experience supporting clinical applications with physicians
Experience in and understanding of basic PC troubleshooting
Expertise in using Clinical information systems
Adaptable to changing environment of the healthcare industry in relation to physician support
Flexibility to manage unanticipated changes
Broad experience in a healthcare based clinical environment
Willingness to update job skills in a changing environment

107

Physician Support Coordinator Resume Examples & Samples

Ability to understand how systems are used by physicians in the course of their practice
Professional attitude and appearance
Must be able to drive to assigned sites to complete work

108

Project Support Coordinator Resume Examples & Samples

Coordination of meetings (venue, logistics, refreshments) on request
Minute taking (typing and distribution of meeting minutes
Executing and coordination of travel arrangement
Managing of the Office filing Structure
Provide overall office support (facilities / finance/ general administration as required )
Ensuring all relevant documentation is filed in hard copy and electronic copy
Maintaining the folder structure on the electronic filing system
Managing the diary of the Director ( other Senior Managers)
Assisting with day to day activities required by the Botswana office ( general administrative duties )
Management of Specifications / Procedures
Ensure all documentation is routed through the correct Document Management process
Assisting with the formatting / layout of Reports
Presentation layout and design, including PowerPoint slide generation
Ensuring all outgoing documentation are in the correct format
Liaison with clients and all service providers and Hatch employees in various locations
Assisting with the drafting of letters, memo’s, reports, etc
Coordination of the expense claims of the Team
Assisting with the Document Management process
Receptionist duties ( receiving visitors / access cards etc)
Answering of office telephones etc

109

Student Support Coordinator Resume Examples & Samples

Maintain a caseload of students by providing effective academic, personal, and financial advising and support, teaching students academic planning skills to become self-reliant, successful students, to help aide in their personal and academic growth
Assist director with the supervision, training, and hiring of student staff, including peer advisors
Maintain the program web page and social media
Oversee student engagement committees
Maintain current knowledge of UA graduation requirements and have a basic understanding of various STEM degree requirements
Assist with the development of individualized education and career plans for students
Assist students and provide information on the financial aid process, including sources such as scholarships and various forms of funding opportunities
Maintain effective communications with director, ASEMS program staff, career/advising staff and other college departments
Advocate for TRiO ASEMS students with faculty, administration, and the community to ensure that the student successfully graduates
Refer students to the appropriate professionals for services on the UA Campus, including counseling, career services, advising, and assigning faculty mentors
Plan, organize, coordinate, and evaluate workshops/activities designed to enhance student knowledge on a variety of topics related to financial planning, various resources on campus, and career planning
Lead small group activities related to college success, planning college finances, and career exploration
Assist with the recruitment and enrollment of eligible TRiO ASEMS students
Assist with reporting needs and assessments including documentation or project activities, student records, and input of data into the student record system
Participates in weekly staff meetings in order to track program participants, plan, and evaluate program activities for effectiveness
Meet regularly with the Project Operational Committee
Prepares and submits program activity and outcome reports in a timely manner
Monitors and tracks ASEMS participants in collaboration with TRIO ASEMS staff
Develop and distribute various publications, such as the monthly newsletter, to keep students informed of important dates and activities
Plan and coordinate various ASEMS events such as faculty mixers and year end achievement ceremony
And other duties as assigned by director
A bachelor’s degree in STEM, health sciences, education, counseling, or a related field
Previous experience advising or providing direct support for a diverse group of underrepresented students in higher education
At least one year of experience in: developing workshops and/or class curriculum in both cognitive and noncognitive areas; facilitating large and small group activities; training and supervision of student staff; and developing academic intervention strategies with students
Understanding of different ethnic and socioeconomic audiences, and knowledge of barriers related to individuals of varying disabilities as well as commitment to include diverse voices in program prioritization and planning, and a commitment to deliver inclusive and targeted programming
Ability to formulate creative ideas on how to support the overall success of the students the program serves
Demonstrated skills in public speaking, workshop facilitation and/or teaching. Knowledge of university academic procedures. Ability to work with sensitive and confidential student information. Master’s degree

110

Customer Support Coordinator Resume Examples & Samples

Log all training requests from customers direct or via Customer Managers in CAST. Ensure that courses are offered to students when available. Keep track of responses and action in CAST. Ensure that students receive all relevant pre-course information and assist with their logistics for travel/accommodation where necessary
Ensure all training allocation is added to CAST from Projects and Service Contracts
Reimbursement of Customer Expenses - Raising Memorandum’s to accounts to reimburse customers claiming expenses following training courses/conferences & events/speaking on behalf of Elekta etc. – confirm correct claims, prepare requisition and pass to accounts. Ensure funding is correctly coded to Project/Service etc. and that claims are accurate and reasonable. File copies
Exhibitions - Liaise with the Business Unit Manager and Business Managers for booking and logistics of all UK/Ireland Exhibitions. Maintain Exhibition planner. Book Exhibitions and organize logistics e.g. Hotels, travel etc. Provide relevant POS, brochures etc. as per the Exhibition Support Form (completed by the Sales Personnel hosting the event)
Customer User groups - Organise and execute along with relevant sales project leader
Marketing Budget - Administer marketing budget in liaison with the BU Senior Finance Manager
Advertising - Manage all media articles and advertising in appropriate print and align media to promote the company’s products e.g. RAD magazine. Negotiate and book the relevant advertising/editorial space with suitable publications. Adhering to Global Marketing Guidelines. Ensure that relevant advertising is used. Liaise with Business Managers for correct artwork
Customer/User Mailings - Assist Business Managers with preparation and distribution of direct mailings to customers/Users
Customer Visits - Organise customer visits as instructed by Customer Managers and manage logistics to achieve maximum customer satisfaction. Liaise with Business Managers to ensure that visits are suitable for the customer / visitor
Promotional items - Source suitable promotional items from approved suppliers. Arrange purchase of all promotional items, e.g. pens, diaries, mugs etc. Ensuring optimum cost savings where possible. Liaise with Customer & Business Managers to ensure that we are providing customers with POS which is a benefit to them in their working day
Data management and other administrative tasks - Assist with collection and dissemination of information and feedback provided by customers
Key opinion leader information management - liaising with UK and Nordic commercial teams and Customer Partnerships team, update CLM database appropriately with the information for potential reference sites with the full Elekta product profile
Tenders administration - Daily check of OJEU adverts working with the Senior Operations manager. Access to list of required passwords to check hospital tender portal
Audit support in all areas particularly sales and customer support and feedback
Install base management - Freedom of information requests for competitor success rate. Maintain the install base
Branded Clothing - Responsible for sourcing clothing for Business Unit Service Department which adheres to corporate guidelines. Act as point of contact for the Crawley site to ensure everyone has the same clothing and that brand guidelines are adhered to at all times
General administrative duties - Support the UK and Nordics Business Unit with any adhoc administrative duties as needed e.g. holiday planner administration etc
CLM Data Integrity - Data Stewardship involving cleaning of data within CLM and checking correct customer contact detail at each site
Independent self-starting team worker with good interpersonal skills
Experience of using CLM or similar program
Used to dealing with customers
Software knowledge including Microsoft office packages
Experience of using CAST or similar program
Some marketing experience

111

Industrial Application Support Coordinator Resume Examples & Samples

Developing generic presentations for Generator, Marine generator, Marine commercial and industrial applications
General assistance to other members of the team as required
Any other duties as assigned
High level of computer literacy, including all standard Microsoft packages
Excellent level of written & verbal communication skills
Ability to present ideas in a logical & practical manner
Strong understanding of Electromechanical systems
Willing to travel, stay away overnight & work some weekends in supporting customer testing or key exhibitions
An interest in the automotive, truck, off highway, industrial and agriculture, segments
High energy levels; creative & enquiring
Willing to learn, develop & contribute quickly
Ability to work well under pressure & to stringent deadlines
Ability to handle a number of tasks, along with core project, at any one time
Ability to communicate at all levels in the group
Current driving licence

112

Business Support Coordinator Resume Examples & Samples

To understand the Volvo Penta businesses and customer
Review current business processes and map shortfall against today business needs
Review business systems and highlight improvement areas to maximise efficiency for internal users across the business segments
Provide cost analysis for recommendations and improvements
Develop business dashboards to remove need for Excel analysis and reporting
Develop tools to provide SAP approval tools through tablets
General assistance to other members of the team as required
Excellent level of written & spoken English
Ability to present ideas in a logical & practical manner
Willing to travel, stay away overnight & work some weekends in supporting marine or industrial exhibitions
Have an interest in the automotive, truck, off highway, industrial and agriculture, segments
High energy levels; creative & enquiring
Willing to learn, develop & contribute quickly
Ability to work well under pressure & to stringent deadlines
Ability to handle a number of tasks, along with core project, at any one time
Ability to communicate at all levels in the group
Current driving licence

113

Gocard Technical Support Coordinator Resume Examples & Samples

Minimum of four- (4) year’s college study with a concentration of computer science, management information or business administration or an equivalent combination of training and experience is necessary
Must possess in-depth knowledge of electronic and computer equipment, as well as, communications devices
Two to three years of experience in computer operations, including one year of programming experience is necessary
Must have excellent human relation’s skills with strong customer orientation and should possess excellent communication skills
Must also have good organizational skills

114

Service Support Coordinator Resume Examples & Samples

Plan all project and technical resource commitments
Work closely with Project Managers to ensure workable project plans according to resource availability
Liaise with the supplier network for supplementary resources
Project Co-ordinate the delivery of transactional projects from order through to invoice and closure including but not limited to change management & documentation
Provide financial tracking/analysis of PTS engagements
Contribute to achieving utilisation team targets, by actively managing resource schedules, through maximising billable hours and reducing bench hours
Provide and maintain real time accuracy and alignment of data records within all PSO tools/systems
Work in conjunction with the PSO Manager and colleagues to continually develop and improve PSO processes, to maximise efficiencies
PSO administration, to include, creation of schedules, raising & tracking PO's, forecasting costs and receipting invoices from Suppliers

115

Administrative Support Coordinator Resume Examples & Samples

Enter milestone information into PPM
Strong analytical skills; Planning, and organizing skills
Flexible: Able to adapt to changing priorities
Personal accountability: Takes responsibility for own actions
Technical Skills
Excellent command of English
Work experience within book publishing is an added advantage

116

HBO Production Services & Support Coordinator Resume Examples & Samples

Responsible for team Communications to clients, vendors, outside facilities, and any other outside groups. Keen knowledge of all of our workflows and technology so as to be able to compose technologically accurate communications
Scheduling and arranging of meetings, training classes, upgrade events, and software/hardware installs
Carrying out of general tasks related to daily workflows including file movement, upload/download of files to various online locations, and simple file encodes
Administrative support of team functions including: Sending and receiving of packages, obtaining building guest passes and working with EIS and Facilities on team issues
Assist in coordination of larger projects including but not limited to: Proof of concept projects for new workflows and large upgrade events
Coordinate all inventory assets from purchase through storage and deployment. Keep accurate data about all purchases of hardware, software, servers, peripherals, plugins, etc. and be able to run reports and give analysis. This includes working with the HBO Tech Business Management group to make sure that shared inventory data is correct and up-to-date, and working with Strategic Procurement to purchase and track hardware and software acquired by the PSS team
Responsible for collating and reporting of financial billing, as well as analysis and reports about financial data

117

Program Support Coordinator Resume Examples & Samples

Supports Program Director, Program Manager, and Deputy Program Manager in the administrative tasks required for successful project/program execution
Prepares and submits written monthly status reports for customers
Files documents on Cubic’s internal file server (Pollux) and/or on Product Line’s SharePoint site
Liaises with other Cubic support groups (Contracts, Cost Estimating, Export Compliance, Configuration Management, Data Management, Logistics, Procurement, Shipping, etc.), as required, in order to ensure smooth program execution
Supports monthly Risk Management Planning
Supports preparation of internal Program Management Review (PMR) slides using Excel and PowerPoint
Provides meeting logistic support, including the development of agendas, phone contacts, meeting minutes and action item tracking
Assists in developing customer PMR presentations
Supports ongoing business/marketing efforts of the Product Line’s products and services by helping with information papers, basic marketing material, proposal generation, and some customer interface
Ensures early or on-time deliveries of all required project/program documentation (CDRLs, etc.)
Monitors programs’ Action Items (AI) lists and ensures timely completion of open AIs
Provides support for shipping hardware and tracking shipments to customers
Orders replacement parts, as required, to meet contractual requirements

118

Administrative Support Coordinator Resume Examples & Samples

Appoint students, faculty, staff, consultants, and other workers as directed by the Department Chairs
Create and manage the course schedule. This includes, but is not limited to, creating, updating, and deleting classes
Liaise with the Registrars office, Campus Scheduler, and other campus entities to ensure proper creating and management of the course schedule and its components (most notably enrollment and rooming)
Manage enrollment in specific coursework, performing add, drop, and withdrawals as needed
Procure supplies, equipment, and/or services using various University procedures and guidelines
Arrange for student, faculty, and staff individual and individual or group travel
Arrange and file hospitality requests and subsequent expense claims
Process expense claims, check requests, purchase orders, and other budget and financial transaction documents
Balance and reconcile procurement card statements
File, account for and, if necessary, distribute per diem for student travel
Initiate budget transfers
Primary backup for other Department staff in the event of an absence in either office
Create, update, and delete Department webpages using Cascade (or other systems) as needed
Assist college at annual University events which could occur on a weekend or evening, e.g. Faculty or Student Honors Convocation, Commencement, etc., as assigned
Two years skilled office experience or vocational training
Thorough knowledge of California State University policies and procedures
Knowledge of, or experience with, the PeopleSoft system
Excellent organizational, record keeping, interpersonal, and written and oral communication skills
Experience with Microsoft Excel, especially related to bookkeeping and/or simple fund accounting
Ability to manage multiple tasks and priorities efficiently, effectively, and accurately
Ability to use Microsoft Office, Adobe Acrobat, or equivalent office productivity software
Ability to use the Internet to research and gather information

119

Technical Support Coordinator Resume Examples & Samples

Will form part of a small but dedicated team providing world class services to over 2500 users spread across more than 30 sites nationwide
Ensuring optimum business benefit is available and will continue to be available from the company’s investment in computer hardware, software and communications systems
To maintain high levels of service to users of IT services in both Branch and remote locations – providing guidance, assistance and problem resolution whilst enforcing company policy in the use of computer equipment, software and networked services
Working with key suppliers and internal colleagues to ensure all parties are familiar with company standards and company infrastructure
Action, update and resolve logged support incidents in line with SLA commitments
Take and retain ownership of user problems and follow up the status of problems on behalf of the user and communicate progress in a timely manner
Coordinates hands-on support and resolution of technical issues that directly relate to JCI’s daily workstation experience including printers, desktops, laptops, and mobile computing devices
Coordinates support for network and voice services to employees
Enforcing company policy in the use of computer equipment, software and networked services
At least 7-8 years’ experience in a Service Desk environment
Outstanding knowledge of Microsoft Desktop operating systems (Windows XP, Windows 7)
Experience of creating / deleting / amending Active Directory accounts
Excellent Knowledge of Microsoft Outlook 2007/2010/2013 and other MS Office products
Excellent Software/ Hardware fault diagnosis skills
Knowledge of Network technologies, Wireless, VPN and Cabling Systems
Microsoft certifications (MCP / MCSA / MCSE / MCTS)
Understanding of ITIL
Excellent inter personal skills
Pays close attention to detail
Strong verbal and written communication skills to present ideas in user-friendly language

120

Technical Support Coordinator Resume Examples & Samples

Providing both web-based and on-site training to clients in the use of our Solutions
Providing client support and technical assistance for web-based solutions and mobile devices
Interacting with our business development and project management staff on client-related matters
Developing and maintaining knowledge of our Enterprise Solutions
2 year college degree
Minimum 2 years client support experience, preferably in a technical environment
Proficient in Microsoft Office, particularly in Excel
Professional communication and interpersonal skills

121

Documentation Support Coordinator Resume Examples & Samples

Prioritize workload on a daily basis to respond to the changing Manufacturing schedule
Maintain a safe work environment and participate in Site Safety program initiatives
Work with Manufacturing to update Batch Records and other Manufacturing Documents according to site change control procedures
Maintain Central Documentation databases
File (manual and electronically) completed batch production records using Central Documentation systems according to SOP
As needed assist with retrieving completed production records during audits, for general review purposes, and studies (i.e. Reference Re-qualification’s, Protocols, etc.)
Manage issuance and archival of notebooks and logbooks
Assist with other group activities as requested, these activities are not limited to but may include use/support of quality systems (Velva Vault, Electronic Tracking System, Laboratory Information Manage System and SAP), support of annual product review, risk assessments, change control, supplier management, stability program and regulatory audits
Perform other duties and special projects, as assigned
Associate’s degree or equivalent post high school education or equivalent experience
1-2 years relevant work experience preferred
Proficient in Word and Excel Microsoft applications
Strong organization skills with proven experience in multi-tasking and prioritizing projects
Process and detail oriented with the ability to follow complex processes and prepare detailed structured documents
Demonstrated organizational and administrative skills and the ability to communicate effectively with multiple organizations
Working knowledge of US-FDA, EU and International Registration requirements
Experience in change management processes, manufacturing operations, quality operations, and/or regulatory affairs
Experience with Training Documentation Systems, Quality Tracking Systems, Laboratory Information Management Systems and Manufacturing Planning Systems
Experience in Access database, PowerPoint and SharePoint applications

122

Technical Support Coordinator Resume Examples & Samples

Grade 12 or equivalent
Minimum of 2 years admin background
Experience with Listener – advantageous

123

Faculty Support Coordinator Resume Examples & Samples

Preferred Education: Master's degree
Preferred Work Experience: Administrative support in a higher education environment; Travel Coordination (including international), experience with the VISA request process; purchasing experience with both automated systems and purchasing cards (including requesting comparative quotes); experience preparing legal and/or research documents (non disclosure agreements, etc.)
Preferred Skills: Budget development, budget/grant management, Account reconciliation; High-level proficiency with Microsoft Excel; Knowledge of allowable costs on projects sponsored by federal agencies

124

Administrative Support Coordinator Resume Examples & Samples

Evidence of strong conference planning-related knowledge and experience
Experience with managing and implementing budgets
Experience in preparing clear and concise communications
Experience with providing customer service while working in a service oriented organization and/or position
Project management and organizational skills in coordinating many different tasks, establishing priorities and timelines, completing projects accordingly (based on complexity/variety of past projects) with a commitment to quality and attention to detail
Strong oral and written communication skills, including grammar, spelling and punctuation
Personal computer knowledge and skills. Ability to use Apple Applications and Microsoft Office Suite 2007: especially Outlook, Excel, PowerPoint and Word
Must possess valid drivers' license and safe driving record for occasional travel
Completion of conference planning coursework
Experience with basic website design
Experience with webinar and other alternative training methods
Experience with social marketing campaign/activities
Familiarity with conference venues in the state of California
Letter of interest (Cover letter)
Current curriculum vitae/resume
Three (3) references who can speak to a broad range of candidate's professional qualifications (including name, title, and telephone number)

125

Population Managment Support Coordinator Resume Examples & Samples

Under direct supervision, track patient populations to obtain statistical information related to specific program goals associated with health care management and assure that patient records are updated
Using established measures and criteria to identify patients within specific care programs
Under direct supervision and using established formats, develops letters, forms and other media required to educate and retrieve information from patients associated with specific care programs
Support Physicians by generating annual screening, utilization, compliance and other reports associated with care management and program performance
Under direct supervision uses data bases and reports to ensure patient conformity to specific care programs and regulatory compliance Acts as a liaison between patient community and other Kaiser resources
Perform other related duties as may be assigned
Bachelor's degree in health care (LVN or other similar course of study) preferred
Comfort and skill in asking sensitive questions related to a patient's overall well being is critical to this role
Comfort in using the Language Line for communicating with patients needed

126

Utilization Support Coordinator Resume Examples & Samples

6 months-1 year of related experience
Experience with Amisys, Word, and Excel
Able to type 55 WPM

127

Administrative Support Coordinator Resume Examples & Samples

Interpret independently, and apply a variety of complex policies and procedures, and use judgment and discretion to act when precedents do not exist
Analyze operational and procedural problems and develop, recommend and evaluate proposed solutions
Understand problems from a broad perspective and anticipate the impact of office administration problems and solution on other areas
Perform business math, analyze budgetary data, and make accurate projections requiring some inference
Clearly communicate orally and in writing
Recent, relevant work experience which includes financial record keeping, such as reconciling budget information, tracking payroll and other office expenses
One year of experience providing lead work direction to other staff
The duties of this position will include participation in a decision that may have a material/financial benefit to the incumbent. Therefore, this is a “designated position” under the California State University’s Conflict of Interest Code and the incumbent will be required to file a Form 700: Statement of Economic Interest and is subject to the regulations of the Fair Political Practices Commission

128

IT Support Coordinator Resume Examples & Samples

Two plus years of professional level experience with installation, troubleshooting processes with both PC and MAC
Experience with audio/video demonstration technologies
Experience in a University setting and individual department operations, goals and objective relating to Computer and Communications Services
Experience with assembling and disassembling computer components, including cabling

129

Administrative Support Coordinator Resume Examples & Samples

Thorough knowledge of English grammar, spelling, and punctuation in order to assist with the preparation and editing of communications
Thorough knowledge of university infrastructure, policies, procedures, and office methods and practices
Thorough knowledge of office systems and ability to use a broader range of technology, systems, and packages
Excellent customer service, oral communication, and interpersonal skills to deal effectively with a broad range of administrators, staff, faculty, students, and visitors
Ability to handle multiple priorities and projects
Ability to apply judgment and discretion in a wide variety of clerical and administrative functions of a challenging and time-sensitive nature, requiring strong organization and prioritization skills
Ability to maintain accuracy and confidentiality of all information, files, and records
Ability to handle multiple phone lines with professionalism and take accurate phone messages
Ability to use and quickly learn new office support technology systems and software packages
Possess strong computer skills and be proficient with PC, Windows, Microsoft Office (Word, Excel, Powerpoint, etc.), Adobe, and Visio
Ability to operate general office and A/V equipment (i.e. phones, printers, projectors, etc.)
Proficient in Word, Excel, PowerPoint, Drupal, Adobe Acrobat, and Visio
Proficient in Microsoft Exchange (Outlook calendar & email)
Knowledge of SF State Systems (Imaging System) and CSU-wide systems (HRMS, CFS, etc.)

130

Administrative Support Coordinator Resume Examples & Samples

Lead System User/Trainer for Business Applications and IT Services: Utilizes appropriate systems and trains staff in their use. Troubleshoots phone and computer issues for Region. Reviews and assists with tech services requests
Facilities/Asset Management Support: Ensures repairs are completed within budget and appropriate system is used to pay vendors. Develops and maintains relationships with vendors supporting each physical location. Obtains proposals for potential new vendors. Provides information/data needed for developing Business Plans for real estate transactions. Is liaison with other sectors for shared facilities/assets. Updates risk management system with current values/status as appropriate
Basic administrative support such as answering telephones and processing mail
Recruitment, training, engaging and supervising Administrative, Fleet and Facilities volunteers
Coordinating basic facilities and fleet maintenance and repairs

131

Administrative Support Coordinator Resume Examples & Samples

The ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds
Working knowledge of or ability to quickly learn and adhere to university infrastructure, policies, and procedures
The ability to complete all work in a timely manner
The ability to coordinate a variety of functions and apply judgement, discretion, and initiative performing a variety of support tasks
Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines, and complete all projects accordingly
Excellent problem solving, customer service, communications, and organizational skills
Thorough knowledge of English grammar, spelling, and punctuation
Fundamental writing and presentation skills to effectively communicate standard information, both verbally and in writing
The ability to recognize and maintain security of confidential information/correspondence and to handle material/issues with discretion

132

Academic Support Coordinator Resume Examples & Samples

Serve as central point of contact for all Academic Policy Issues (Read, understand, monitor and maintain all Strayer / JWMI Academic Policies. Participate in the Academic Policy review process, track changes, work with all departments to decimate changes and make recommendations to new policies)
Supports Recruiting with a variety of hiring/on-boarding functions: Sourcing, pre-screening, preparing and sending offer letters, background checks, coding candidates, closing requisitions, job postings
Responsible for Faculty Observations
Assist with Faculty Coding
Maintain Distribution list for new/all faculty members/terminations
Assist in preparing/sending contracts
Serve as the central point of contact for all accreditation issues (Middle sates and ACBSP). Serve as the liaison between Strayer and JWMI as requirements are identified and work with leadership and staff to facilitate audits and reviews
Serve as the central point of contact for all Student Integrity Issues (Be the expert and liaison with Strayer on all student integrity policies and cases. Work with faculty and advisors to document all student academic integrity issues. Research the Academic Integrity review committee. Identify faculty members to serve on the committee and when appropriate convene the committee, capture the notes and facilitate administrative action)
Working with Faculty and Advisors - Serve as the central point of contact to process all incomplete grades, grade changes, and reinstatements. Create/Manage cases to Registrar’s Office; this includes work on incomplete contracts, course waiver forms, grade change forms, reinstatements, cases to audit courses at mid-term/request documentation
Assist with the week 2 survey. (Announce, initiate, and close survey. Consolidate responses, chair the week 2 survey meeting and publish the results)
Coordinate Satisfactory Academic Policy process working with advisors and the business office for both Academic and Financial Aid suspensions. You have to gather the information, build the package, get the required signatures and scan the package. The advisors will brief the student but you will send official notifications to students and maintain an accurate list of warnings and suspended students
Enter certificate grades
Reviews all appeals, sends student communications regarding appeal status, maintains all appeal paperwork, posts comments into 360, and follow up with registrar’s office to ensure case in 360 is processed
Work on Special Projects/Initiatives, this includes research, data collection and coordinate meeting(s) with interested parties
Answers email and phone, takes/distributes messages for the Academic Department
Provides support between campus personnel and the registrar’s office and the technical team as needed to reinstate students after the add/drop period
At least five years of administrative experience is required
Possess excellent organizational, professional, interpersonal, and problem solving skills
Be organized, effective and self-motivated
Must have strong customer skills
Eagerness to learn and to contribute to a dynamic team
Ability to work in a fast-paced environment and to manage multiple projects simultaneously
Proficiency in a variety of computer programs including Excel and Word and demonstrated ability to learn new applications as needed
Excellent written communication skills for preparing and/or editing various documents and reports, including excellent spelling, grammar, and punctuation
Ability to work independently, as well as part of a diverse group
Ability to coordinate complex activities with multiple parties
Ability to multitask and meet critical deadlines

133

Faculty Support Coordinator Resume Examples & Samples

Preferred Work Experience: Administrative support experience in a higher education environment; Experience with travel and hotel coordination; Experience with purchasing and reconciliation; Experience with maintaining professional websites (Drupal); and Experience with social media
Preferred Skills: Knowledge of budget/grant management and knowledge of allowable costs on projects sponsored by federal agencies
High-level verbal and written communication skills
Customer service skills to work with faculty, staff, students and visitors
Experience with reviewing policies and compliance

134

Administrative Support Coordinator Resume Examples & Samples

Office systems, methods, standard procedures and practices
Fluency in using standard office equipment (computers, copiers, phones) and standard office software packages such as, Microsoft Office (Word, Excel, and Outlook) and ability to use a broad range of technology systems and software
Budget policies and procedures
Records Retention practices and policies
Draft, compose and appropriately format correspondence and reports
Use and quickly learn standard office equipment, a broad range of technology systems and standard computer software packages (i.e., Microsoft Word, Excel, Outlook)
Identify and solve standard problems where policy and procedures are referenced and refer more complex problems to appropriate staff
Recent, relevant experience monitoring, reconciling, and balancing large complex budgets
Experience working in an academic setting, including updating curriculum, scheduling and planning of faculty workload and departmental budgets

135

Work Place Support Coordinator Resume Examples & Samples

Perform general office duties, as required, including sorting and delivering mail, perform outgoing shipping, and assist internal clients with logistics needs
Answer phone calls promptly and professionally, including calls to the main line, internal phone calls and internal help desk
Provide professional, timely, courteous and accurate service to employees and customers
Be able to learn quickly and follow detailed instructions
Answer questions and solve problems independently by utilizing a variety of resources to provide accurate information
Greet customers with a smile and maintain a tidy work area
Welcome visitors and follow all visitor and Security procedures
Support multiple service areas proficiently while maintaining expertise
Relieve team members for breaks and/or lunches as assigned
Understand and follow tasks for all assigned areas
Perform daily responsibilities with initiative (i.e. opening/closing tasks, stocking supplies, completing requests, meeting deadlines)
Complete reports in an accurate and timely manner
Assist with special projects as requested
Assist and coordinate visitor registration for events, to include communication with event owners to ensure everything is ready in time for a given event

136

Administrative Support Coordinator Resume Examples & Samples

Excellent communication skills; ability to effectively communicate information in a clear and understandable manner, both verbally and in writing
Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines
Advanced computer skills with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email
Experience in higher education or academic setting preferred
Experience with PeopleSoft and 25Live! is highly desirable

137

Technical Support Coordinator Resume Examples & Samples

Background in Project coordination and project scheduling work in medium to large company
Extensive experience in commissioning and maintenance of network elements
Demonstrated analytical, planning and decision-making skills
Demonstrated project management knowledge and ability to provide summary reporting and track progress of task performance of each department, team and individual
Ability to manage and monitoring workflow on service delivery orders and Faults. Highly developed technical aptitude
Ability to work on multiple tasks and project simultaneously
Strong stakeholder management skills with the ability to communicate, gets the message across, and influence others

138

Administrative Support Coordinator Resume Examples & Samples

Manages the Directors calendars and responds to meeting requests. Schedules meetings for the development team as needed; contacts invitees, solicits agenda items, develops agenda, and makes necessary meeting arrangements. Prepares daily calendar and meeting files, including background information and appropriate documents for each meeting. Updates VP and Directors on the status of relevant items for meetings. Prepares briefing materials and assists with preparing complex reports
Assists with planning and organizing special events and meetings. Coordinates arrangements, including scheduling location, catering, service requests, equipment, etc. Works with the Donor Relations team for all event invitations, communications, and programs. Manages invitation lists, donor ticket distribution, tracks RSVP’s, and coordinates event check-in. Attends events, greets donors, and performs assigned tasks
Coordinates and provides clerical and administrative support to the development team. Interacts with donors in person or via email. Reviews and routes correspondence to the appropriate personnel. Coordinates travel arrangements; prepares and processes travel authorizations, reimbursements and claim forms. Prepares, submits and processes forms. Identifies/orders supplies, materials, equipment, and services needed for the office. Coordinates Otter Outfitters program. Maintains and supports key processes for Have-a-Heart, Women’s Leadership Council and University Development. Tracks funds received. Assists with planned giving e-newsletter. Maintains office files. Analyzes workflow and implements procedural changes to improve efficiency
Assists University Development personnel on special projects, as needed
Represents the University Development on CSUMB committees, work groups, and task forces as assigned

139

Laboratory Support Coordinator Resume Examples & Samples

Assists the Laboratory Operations Director with Quality monitoring in the lab. Including but not limited to the following: Maintaining employee records – CE, Training & Competency, and NYS License. Laboratory Records – CAP/NYS Proficiency test and Alternate Assessment schedules, Instrument forms, charts
Additional Administrative duties include; Scheduling and taking meeting minutes, setting reminders for important dates, distribution of mail, generating and monitoring operations reports, placing orders for common stationary supplies and assisting with specific projects as delegated to by the Operations Director
Assists management team by Triaging issues from Issue Manager, performing first pass for data entry of results as trained
Assists the lab management team with filing and Archiving all data for the laboratory, including data retrieval as required. Maintains all Quality books and binders and prepares new ones annually
Assists Lab Management and Operations Director with laboratory projects
Receives results for reference specimens and performs first data entry. Maintains send out logs and files laboratory reports. Coordinates the performance of all relevant tasks for referral test reporting as they arise or as assigned. *
Assist with Inventory logs and counts

140

Administrative Support Coordinator Resume Examples & Samples

Thorough mastery of English grammar, punctuation and spelling
Expertise in using office software packages, technology and systems
Ability to interpret and apply policies and procedures independently, and use judgment and discretion to act when precedents do not exist
Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area
Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions
Ability to effectively write and present own reports
Ability to effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations with constituents from diverse backgrounds
Ability to provide lead work direction, training and guidance
Ability to manage multiple projects and priorities
Experience working in an institution of higher education
Experience and knowledge of university hiring procedures for student employees
Experience and knowledge of university procedures for scheduling classes and student enrollment

141

Graduation Program Student Services Support Coordinator Resume Examples & Samples

Develops and oversees program work plans in accordance with established unit and program objectives and funding limitations
Performs assigned tasks related to a specific program such as development of projects and implementation of goals
Provides academic and program support through the management of course registrations, event coordination and support, etc
Gathers information and prepares administrative reports and documents for management
Counsels and confers with students providing academic guidance, problem solving and resolution. Works closely with the Program Manager to ensure all students are being tracked for their progress
Regularly creates and reviews Web site content
Provides support to admitted students during the matriculation process (from admissions to the start of the program)
Interprets and enforces program and university policies and procedures
Provides technical resolution and options to problem situations within established parameters
Attends and represents the program, school, and university at professional development workshops, on committees, focus groups, and staff meetings, etc
Gportal knowledge to monitor applications
Experience working with several different graduate degree programs including 4+1 and certificates
Experience in roster contact
Experience in program proposals
Experience in dashboard
Experience in yearly assessment management
Demonstrated knowledge of Blackboard
Experience in all Microsoft programs including Access
Experience with payroll

142

Support Coordinator Resume Examples & Samples

MCA/B.Sc/BCA in Computer Science or related fields
1 to 2 years of direct experience in MIS domain, through which you have developed a solutions-oriented approach and an understanding of the importance of a customer-focused service
Strong knowledge in MS-Excel, MS-Access, MS-SQL,VBA & Visual Basic
Good team player and ability to work independently
Excellent analytical, logical and programming skills
Ability to understand business direction and map these into requirements and solutions
Strong customer-focus and results orientation
Interest and ability to investigate, propose and implement process improvements
Ensuring timely response to customer issues
Ability to work and communicate effectively as part of a cross-geographic, cross-organizational and cross-cultural team
Strong written and verbal communication skills in English
Open-minded and active listener; can pull inputs and different perspectives from others
Strong enthusiasm, initiative and drive - will be a positive influence on the team
Excellent interpersonal, communications, collaboration, and facilitation skills and the ability to influence across functional and organizational boundaries

143

Event Support Coordinator Resume Examples & Samples

Identify regional specific events and activities to generate quality leads for the local market
Assist in the development of in-store programs and campaigns to engage existing leads and create new leads
Support executive and corporate events as needed
Manage outside agencies and vendors on an as needed basis

144

Renal Support Coordinator Resume Examples & Samples

Assists Manager, Multidisciplinary team and Nephrologists with various projects and assignments, using skills of research, analysis, summation and report writing. Monitors, collects, analyzes and reports data on internal, external and competitive environments related to operations. Manages and maintains the renal care patient database systems for nephrology patients to track patient demographics and data including dialysis access procedures; hospitalization, immunization, EPO management; Kidney/Treatment Options&Transplant classes. Assist with pre-authorization process for various services, including dialysis access, transplant, oral supplements and travel. Researches missing information on the dialysis patient report cards and various logs. Monitors claims&a variety of documents such as daily hospitalization and ER visits. Identifies high utilizers, and shares information with team members. Reconciles weekly/monthly patient utilization reports and membership with health plans
Participates in Quality Improvement initiatives and other Quality Management projects as assigned. Collects information from various systems; Researches local and/or national data sources both with to promote efficiency and accuracy of all needed systems. Collects and compiles data for operational improvement activities. Conducts appropriate analysis (operational or financial) and assists in development
Minimum two (2) years in health care service related business environment, customer service rep., customer support systems profession or professional assistant or other support role
Experience in working with a multidisciplinary team and communicating with patients with chronic illness
Working knowledge/prior experience in clinic, hospital or medical group operations
Experience working in a dialysis unit
Bachelor's degree in business administration, health care administration, public health or related field
Familiarity with national and local health care organizations

145

Project Support Coordinator Resume Examples & Samples

Design, consult, implement, and/or manage client-related hardware/software solutions (e.g. graphics design/pre-press services, third party or unique software configurations, e-business systems administration, data/content/ repository management, etc.)
Actively assist Manager to resolve day-to-day technical issues and implement corrective actions
Establish working relationships with client technical groups and external customer’s departments (e.g. IT) to provide 100% customer satisfaction
Deploy document technology and infrastructure programs integration of tools and processes to support managed services initiatives and infrastructure programs
Mentor on-site client associates and transfer skills that will enable the client associates to perform standard, frequently occurring tasks related to product function, connectivity, and software
Manage the technical implementation and integration of low to mid-level complexity projects or works on complex projects under the guidance subject matter expert
Articulate and deliver technology and workflow training in a non-threatening, comfortable, and inviting manner
Develop and analyze data for purpose of various reporting to the client
Excel in the following software applications: MS Office Suite, MS Project, page layout/design, web browser, anti-virus
Possess broad technical knowledge: production and office solutions, networking in both the centralized as well as distributed enterprise production environments, client applications, emerging technologies, etc
Detailed understanding of workflow products, ability to create specific client workflows, integration of workflow engines to provide automated services
Demonstrate a strong initiative to work successfully with different organizations within various third party partners
Ability to showcase cross-functional leadership with team participation
Prove presentation, communication, negotiation and interpersonal skills to establish working relationships with technical groups and external customer’s departments (e.g. IT)
Working technical knowledge of Office and/or production products/systems
Road systems knowledge; including operating systems, networks, software applications, and hardware connectivity
Ability to demonstrate people development and training skills
Capability to deploy document technology and infrastructure programs
Can Integrate tools and processes
Perform basic PC operation skills, Window and web navigation
Basic math skills (multiplication, division and percentages)
3 years’ computer systems/applications and project coordination experience
EDUCATION: Minimum: High School diploma or equivalent or equivalent work experience, in a technical/production systems environment
Preferred: Bachelor’s Degree Electronic Document and Printing Professional Certification (EDPP) desirable

146

Graduate Program Student Services Support Coordinator Resume Examples & Samples

Coordinates and assists with academic events as they pertain to recruitment/retention; this would include, but not be limited to orientation, meet and greets, academic events, convocation, etc
Maintains established budget preparing disbursements, proposals, recommendations and approvals where appropriate and ensuring budget is adhered to and controlled
Identifies, develops and maintains working relationships with the university and community agencies for support as appropriate to work assignment
Provides assistance, information and guidance to faculty
Provides academic and program support through the management of course registrations,event coordination and support, etc
Assist with sending the appropriate academic policies and notifications to students, including unofficial grade reports
Serves as an information resource for students of the program on student services related issues or any related student matter
Demonstrated knowledge of PeopleSoft (student side)
Demonstrated Gportal knowledge to monitor applications
Experience in curriculum development
Experience in instructor class funding
Program proposals
Dashboard experience
Yearly assessment management
Proficient in Blackboard
Proficient n all Microsoft programs including Access
Assist manager with payroll as needed

147

Syndication Support Coordinator Resume Examples & Samples

Processes and coordinates Syndication orders with the Media Technologies group
Coordinates with the Manager and Production Facilities to schedule in-house and third-party edit suites for Syndication program edits. Also coordinates material delivery to third party vendor for transcription services
Ensures the timely and accurate delivery of Syndication material and assets via live feed, file, tape and hard drive
Coordinates with Remote Traffic and Third Party vendor to arrange for transmission of Syndication remote events
Performs a wide range of administrative, analytical and clerical tasks specific to Syndication
Supports assigned productions and related projects, provides administrative and process support to assigned productions
Tracks flow of Syndication assets; via Workfront for Tencent, Echonet, Sony India and other Syndication Brand partners
Coordinates feeds of Indy Car highlight shows, NHRA, NCAA March Madness and other Ad hoc events to clients
Performs quality control for X Games highlight shows, which include but not limited to Summer and Winter events
Liaises with the Production Support group and the International Assignment Desk for feeds of live events to various Syndication clients/Partners
1-3 years of related administrative, production support or related industry
Detail oriented with the ability to problem solve and multitask in a fast pace environment
Must have excellent interpersonal skills and strong communications skills, both written and verbal
Strong knowledge of sports and television production
Proficiency in Microsoft Office, Excel, NCS, Workfront, AIS, Esearch and Quantel
Bachelor’s Degree in communications, media studies, or other relevant major or equivalent work experience

148

Financial Aid Support Coordinator Resume Examples & Samples

Provides direct support to the Financial Aid, and Campus Service Center Director managing the calendar, scheduling appointments and meetings as appropriate; notifies participants of time, date, place, agenda items and other related information as necessary. Provides background information on agenda items, attends meeting as appropriate, takes summary notes, drafts memoranda or correspondence relating to conclusions reached, and follows up on action items
Establishes and maintains a complex system of files and records for both physical and electronic materials. Maintains, assembles and/or summarizes information from office files or other sources for the manager’s use during appointments or meetings. Updates Director on any situation or circumstance having an impact on office operations or programs
Manages various tasks related to budget and office purchases. Provides budget reports, tracks expenditures, collects quotes for goods and services, and executes purchases within University policies and guidelines
Organizes the maintenance of the office, equipment, supplies, space and service request. Makes all travel arrangements including air travel, rental cars, and hotel accommodations, prepares reimbursements and reports upon return. Provides support for organizing special events on and off-campus
Tracks employee attendance and reports to Payroll as required. Picks up and distributes employee paychecks on a monthly basis
Supervises student assistants and determines the methods and procedures by which the clerical work is to be accomplished. Controls the workflow and establishes priorities and deadlines for student assistants working in the Financial Aid Office
Performs other duties and special projects as assigned

149

Administrative Support Coordinator Resume Examples & Samples

Strong organizational skills with the ability to multi-task and set priorities among numerous ongoing activities to meet internal and external deadlines
Demonstrated ability to provide lead work direction to others
Ability to learn new skills with a high degree of accuracy and motivation and the flexibility to adapt to change
Knowledge of university systems software, such as: CMS, PeopleSoft, Student Administration, Class Schedule/Curriculum Management, Personnel Management/TempFaculty Hiring, CMS Financials including but not limited to COGNOS/SacVault, Procurement Card, Procurement (all modules), Visitor parking, ASTRA

150

Administrative Support Coordinator Resume Examples & Samples

Experience working in an office environment and performing administrative support functions such as calendar management
Thorough knowledge of English grammar, punctuation and spelling
Thorough knowledge of office systems and ability to use a broader range of technology, systems and packages
Ability to independently handle multiple work unit priorities and projects
Ability to perform business math, such as calculate ratios and percentages, track financial data, and make simple projections
Ability to effectively handle a broad range of interpersonal contacts, including those at a higher level and those sensitive in nature

151

Administrative Support Coordinator Resume Examples & Samples

Arrange itineraries for visiting professors or other medical faculty as well as itineraries for interviewees for open positions
Coordinate the schedules for multiple faculty members
Schedule and arrange video or telephonic conferencing as requested
Maintain and update faculty folders for credentialing and annual review
Assist with editing and formatting presentations and poster formatting for presentation at local, regional or national meetings
Use software for word processing, graphics, databases, and spreadsheets
Set up and type financial, statistical, and textual reports from source documentation
Organize, screen, and prioritize mail; answering questions and furnishing information on behalf of supervisor
Make travel arrangements and reservations
Generate, assist with, and proofread general correspondence
Copy and file documentation
Process various personnel and financial functions within SAP; troubleshoot and resolve problems with SAP
Prepare regular reports, gather and summarize data
May work with confidential information where discretion is necessary to protect confidentiality, and may maintain confidential files and records

152

Support Coordinator Resume Examples & Samples

Coordinate day-to-day space change updates communicated by global office managers
Facilitate entry and update of new space plans from office build-outs
Own site audits to ensure data accuracy from global office managers
Assist with performing regularly scheduled (bi-annual, annual) database integrity checks for space
Provide customer support and training
Create and modify reports
2-5 years of work experience within corporate real estate, facility management, or related architectural or construction industry
Proficiency with CAFM/IWMS applications, e.g. ARCHIBUS
Hands-on understanding of AutoCAD, specifically as it is applied in integrated CAFM solutions; experience with LibreOffice or similar applications
Detailed understanding of the different space measurement techniques like BOMA, IFMA, etc
Knowledge of space utilization and facilities management; skilled in analyzing and determining space utilization and facilities inventory
Understanding of best practices for document control processes and standards
Excellent verbal and written communications skills and demonstrated ability to work and communicate effectively with others associates throughout GWS and Red Hat
Demonstrated experience working with all levels of the organization to set proper expectations while delivering exceptional customer service

153

Client Support Coordinator Resume Examples & Samples

Completing data configuration of our Enterprise Solutions for new and existing clients
Developing technical documentation and beta testing our software applications
Prior experience with web-based delivery of training and/or Technical Support role is a plus

154

Graduate Program Student Services Support Coordinator Resume Examples & Samples

Works to generate student leads interested in Master's programs through various face to face, phone, and online venues providing program benefits and admissions requirements
Maintains effective communication with perspective students regarding degree programs and informational material (i.e., admission and financial aid applications)
Manages prospective students by maintaining extensive contacts; monitoring application progress from start to completion, identifying and resolving problems and conducting student related internal meetings. (Maintains an applicant management system to track new information on prospective students.)
Qualifies prospective students through program enrollment requirements and admissions
Assists Director in identifying market trends that could potentially affect recruiting strategies
Coordinates and may assist in creating internal and external communications to new student leads, prospective students and admitted students via letters, articles, newsletter support, phone and, E-mail interactions
Plans and coordinates on and off campus recruitment programs for prospective students
Coordinates processing of admissions application for prospective students with Graduate College
Collaborates with Director on marketing/sales projects and sales proposals and creative initiatives and updates on required marketing/sales project(s) needs
Coordinates and assists with academic events including Information Sessions, Open House, Studio Night, Alumni Events, Convocation, etc
Provides academic and program advisement for prospective and current students regarding academic issues and program details
Counsels and confers with students providing academic guidance, problem solving and resolution. Monitors and maintains student records to ensure all students are being tracked for their progress
Assist with sending the appropriate academic policies and notifications to students, including unofficial grade reports and University and School handbooks
Facilitates and maintains evaluations of Graduate Assistants (by faculty) each semester
Facilitates and coordinates the annual Teaching Assistantship online application and assist School's administration with assignments
Maintains and prepares reports, surveys, and spreadsheets as needed. For example, annual reports, accreditation, student profiles, peer institution surveys, etc
Interprets and enforces program and university policies and procedures. Provides technical resolution and options to problem situations within established parameters. Serves as an information resource for students of the program on student services related issues or any related student matter
Evidence of a Master's Degree preferred
Experience in higher education and university curricular requirements, principles, practices and procedures for graduate advising
Experience in problem solving and decision making skills
Experience in strong organizational, multitasking and attention to detail skills
Experience in dealing with confidential and sensitive information
Experience with composing corre'spondence; writing newsletters; preparing reports; creating spreadsheets
Experience with Microsoft Office (Excel, PowerPoint, Word, Outlook)
Experience in developing and managing website and social med(a material
Experience in planning events; assisting with student recruitment; preparing student application and admission materials; maintaining graduate student records
Experience in Gportal, Peoplesoft, and other ASU resources

155

Administrative Support Coordinator Resume Examples & Samples

Perform other job-related duties and special projects as assigned
Attend training and maintain skill currency as appropriate to safely and effectively complete assignments
Equivalent of four years of recent (within three years) demonstrated progressively responsible office administrative support experience
Ability to work under minimal supervision while setting priorities and completing all work in a timely manner
Ensure accurate information is communicated and appropriate referrals are made
Ability to coordinate a variety of functions and apply judgment, discretion, and initiative in performing a variety of complex support tasks
Ability to independently research, analyze, and make recommendations
Ability to maintain a high degree of confidentiality
Excellent communication skills including the ability to effectively communicate information in a clear and understandable manner, both verbally and in writing
Ability to interpret, communicate and apply policies and procedures consistently, even when specific guidelines may not exist
Ability to analyze operational and procedural issues and develop and recommend solutions to problems
Ability to be precise and detailed in performance of challenging administrative support work
Ability to perform standard business math, track financial data, and make simple projections
Proficiency in bookkeeping practices and an ability to maintain and reconcile accounts and budgets in accordance to prescribed procedures
Excellent computer skills and competence with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, the internet, and online calendaring and email
Working knowledge of or ability to quickly learn campus software and applications, including MS Word and Excel for correspondence and budget tracking; Outlook for email and calendaring; CMS for budget reconciliation; MyCSUB for absence management, class scheduling, and faculty workload; 25Live for event scheduling; and WCMS for webpage creation and maintenance
Experience with social media, website maintenance
Demonstrated skills utilizing a customer-oriented and service-centered attitude
Bachelor's degree (attach copy of degree/transcripts to employment application) from an accredited university

156

Office Support Coordinator Resume Examples & Samples

Maintain clear communication with Device Technology and the different business units as well as external educational and non-profit organizations
Identify contacts and build resources for the team to use
Establish and communicate procedures used in day-to-day operations and makes revisions as appropriate
Cultivate relationships between Device Technology and colleges/universities and collaborate with internal teams like HR and Verizon Ventures to plan and schedule events with a technology focus
Prepares documents including customized reports, presentations, proposals and correspondence. Uses discretion with regard to formatting and layout
Develop seminar and educational workshops for Device Technology
Lead Device Technology intern program (in partnership with HR) including intern project and skill set identification, on-boarding, and completion of HR deliverables
Assist with new hire on-boarding including knowledge transfer of department-specific policies and procedure, tools and training
Preparation of “suitcase” presentations targeted to students (elementary, middle school, high school & college), groups internal to Vz and industry groups external to Vz,
Author communication packages for team members to utilize to support speaking engagements tied specifically to Device/Communication Technology
Event planning, coordination and research for quarterly team meetings, community events and other large event coordination
3-5 years of administrative experience
2 year degree preferred
Understanding of mobile device technologies and OEM processes
Experience planning events for corporations, business units and/or senior executives
The ability to work well in a dynamic, fast-changing environment that requires a high-degree of multi-tasking with minimal supervision
Excellent interpersonal skills and constant relationship development
Advanced knowledge of Microsoft office suites
Must be extremely detail-oriented and possess strong verbal and written communication skills
Self-starter with strong sense of ownership and involvement is critical
Experience supporting multiple people and priorities

157

Administrative Support Coordinator Resume Examples & Samples

Provides primary support to the Director and is responsible for the administrative functions of the Center. Briefs the Director regarding progress of routine work and special projects. Tracks and reconciles budget expenditures and modifications in a timely manner and provides budget reports as requested. Meets with the Division Budget Analyst periodically to review budget protocols and policies, summarizes and provides input on Center funds. Coordinates complex travel arrangements, to include meeting or event scheduling, facility reservations, transportation, lodging, conference registration, travel authorization and claim forms; makes special arrangements for hospitality; and processes all travel and expense reimbursement requests
In collaboration with the Director: coordinates the materials and information associated with all areas of advising, e.g., guidebook, website maintenance and updates. Supports the Director and staff advisors for meetings. Tracks, reviews and updates databases related to advising including CMS/PeopleSoft, Finance, and HR
Identifies supplies, equipment, and services needed for the Center and/or requested by staff. Responsible for procurement coordination: prepares, processes and maintains purchase requisitions and related documents necessary for the day-to-day operating needs of the Center; maintains all documentation for procurement card purchases and reconciles monthly procard reports. Receives and organizes supplies for storage and/or distribution; reviews and confirms invoices for approval of payment. Submits work orders for office and equipment maintenance
Supports Center events (e.g. Orientation, Career Fairs etc.) and helps prepare materials related to the Center's programmatic outreach and activities. Prepares inter-and intra-departmental correspondence, arranging conference calls and planning meetings and directs telephone inquiries. Attends meetings and takes summary notes
Coordinates monthly payroll and maintains time and attendance records. Monitors for accuracy and submits all student assistants’ payroll information. Collects and distributes the Center's paychecks and auto-deposit slips on a monthly basis
Establishes and maintains a complex system of materials, documents, files and records for both physical and electronic materials, including student pay vouchers, reports, logs, and correspondence. Maintains, organizes, assembles and /or summarizes information from office files or other sources for the Director's use during appointments or meetings; assists with the production of reports, statistical data, brochures, flyers, and other publications
Independently and professionally greets and screens visitors, telephone calls, and mail, taking the required action or referring requests as appropriate; responds to questions from the general public, students, staff, and faculty about requirements, individual services, and other information using tact and diplomacy
Serves as building manager for the Center for Advising, Career & Student Success

158

Business Support Coordinator Resume Examples & Samples

Determines and develops approaches to business system/process assignments
Leads business process-related projects requiring coordination with other functions
Solves a broad range of system and/or work flow problems of varying scope and complexity

159

Business Support Coordinator Resume Examples & Samples

Address client needs as they occur; demonstrated strong sense of customer service
Ensures that both internal and external customer requests are completed quickly and accurately
Excellent phone skills and ability to establish rapport with contractors
Ensures that new clinics are setup accurately and timely and in accordance with their contract
Ability to work effectively and maintain excellent communication with other team members
Basic understanding of pricing and profitability
Ability to work with and maintain organization of large data files
Proactively review client reports; identify changes in business trends that may indicate service opportunities
Train/update staff and clients about product offerings and pricing of those products
Flexibility to take on new projects and job functions as the business need arises
Four-year degree from accredited college or university with concentration in Business Administration or Marketing preferred
Previous account management, vendor management, or customer service experience
Proficiency in Excel, Word and Outlook (essential)
Strong verbal and written communication skills

160

Administrative Support Coordinator Resume Examples & Samples

Your contribution to issues of diversity
Your experiences with a diverse range of students
How you incorporate diversity into your teaching materials and methods or in your research
How you have personally experienced diversity
Your experiences and/or qualifications that enhance your ability to work with diverse groups

161

Transportation Support Coordinator Resume Examples & Samples

60% Monitor pick ups and deliveries,communicating delays & reasons to sales and carriers. Respond to routine inquiries, Manage returns, diversions and order changes, and documentation of late deliveries
10% Compile documentation of service incidents to be presented to the management for resolution
10% Other Duties as Assigned, including collecting data for monthly scorecard
1 year experience in an office environment, preferably in the transportation industry
Proven attention to detail and organizational skills
Ability to prioritize and Multitask

162

Administrative Support Coordinator Resume Examples & Samples

Oversee budget/accounting paperwork and processes for New Student and Family Programs. Prepare requisitions, advise on obtaining bids for certain purchases, obtain invoices and receipts, make deposits and process/reconcile all accounts using campus or CSU processes and systems, as applicable
Manage accounting and registration processes for programs that charge a few and/or require pre-registration using applicable software programs, including preparing receipts, processing refunds and reconciling accounts
Manage budget spreadsheets for major New Student and Family Programs, including Frosh Orientation, Parent and Family Orientation, Transfer Family Orientation Program and Spartan Family Weekend to ensure budgets are adhered to and projections for future year budgets can be made
Coordinate the support operations of New Student and Family Programs and assist in the development of policies and procedures to ensure effective office and budget operations
Provide efficient and friendly customer service
Maintain consistent staff coverage of the office space, phone lines and email addresses maintained by New Student and Family Programs, including selecting, training and evaluating student assistants, preparing schedules for assistants and monitoring the payroll and budget for these assistants
Plan, organize and review/adjust the workflow of student assistants, including working with the department director and staff to ensure student assistant time is being properly utilized
Produce memos, letters, reports, complete complex forms, questionnaires and other materials using applicable computer software
Build and maintain office databases and generate statistical data on program/event attendance, service usage and prepare reports based on data compiled, including charts and graphs, where helpful
Collaborate with a broad campus network of offices and departments to plan their involvement in New Student and Family Programs
Assists in directing New Student and Family Programs student assistants to complete work in support of administrative or customer service needs that benefit the mission and functions of New Student and Family Programs

163

Faculty Support Coordinator Resume Examples & Samples

Preferred Work Experience:Experience in a university setting
Preferred Skills:Proficiency in Microsoft Word and Excel
Proven ability to work effectively on multiple levels and with diverse groups of people

164

Project Support Coordinator Resume Examples & Samples

Occasionally provide coverage on project-related duties during the project build and during live system support
Occasionally may act as a secondary client contact and manage the client relationship, as requested/required
Communicates with PM and internal team members regarding study status
Help the project team to identify, control, and track requirements and changes to requirements at any time as the project proceeds
Advocates for the team and champions the activity of the team
2 to 4 years of relevant work experience, preferably in a clinical trials / pharmaceutical environment preferred but not essential
Ability to manage multiple and varied tasks with enthusiasm and prioritize workload
Experience of working in a matrix environment

165

Support Coordinator Resume Examples & Samples

Knowledge of and experience in the printing industry
Working knowledge of SAP with excellent IT skills
Impeccable attention to detail, excellent organisational ability & time management skills

166

Administrative Support Coordinator Resume Examples & Samples

Experience in maintaining, monitoring, and reconciling budgets
Ability to maintain databases and shared files
Ability to maintain and update webpages
Ability to support grant activities (e.g. budget, reporting, proposals)
Ability to recruit, hire, train, and provide lead work direction to others (e.g. student assistants)
Ability to identify and understand problems from a broader perspective and develop/recommend proposed solutions
Ability to work independently as well as a member of a team
Strong organizational and prioritization skills to handle multiple priorities and meet deadlines
Comprehensive and detailed knowledge of the university infrastructure, policies and procedures
Experience in the coordination of entire clerical and administrative support functions of a department, work unit and/or office
Experience working with applicable Sacramento State infrastructure, policies, and procedures
Familiarity with social media outlets such as Facebook and Twitter
Familiarity with campus systems such as data warehouses, PeopleSoft, Associated Students Inc. (ASI) and Student Employment databases, etc
Experience in database maintenance
Experience in maintaining webpages
Current resume or CV

167

Project Support Coordinator Resume Examples & Samples

Research and identify suitable advisors following project specific selection criteria and make initial contact
Communicate professionally with advisors and colleagues
Engage in frequent advisor contact, by email or phone, and nurture advisor relationships
Provide project administrative support (i.e. update advisor database on a regular basis to accurately maintain records and build upon our advisor database)
Co-ordinate delivery (mostly electronic) of GfK materials to respondents (e.g., focus group materials, interview guides, pre-reading material and pre-interview surveys)
Customize/tailor invitations to advisors (e.g. screener surveys) using templates provided by project team
Recruitment of advisors for interview programmes, advisory boards, online survey and workshops
Schedule interviews with advisors for projects across multiple countries and timezones
Manage the whole life-cycle of the recruitment process from initial contact to payment for the advisor's time (honorarium)
Provide insight and make appropriate advisor recommendations to the project teams
Execute tasks efficiently and within given timescales
Work as a collaborative team member
Operate in full compliance of standard processes, procedures and market research regulations and adhere to country-specific and client-specific legal requirements in the recruitment process
Diligently use all prescribed systems
Offer suggestions towards operational improvement
Undertake additional duties as required

168

Administrative Support Coordinator Resume Examples & Samples

Ability to use typical social science statistical software (e.g. Statistical Package for the Social Sciences, Statistical Analysis System)
Experience providing operational and administrative support on social science research projects
Some proficiency in the Spanish language
Experience with Computer Assisted Telephone Interview (CATI) software and processes

169

Project Support Coordinator Resume Examples & Samples

Completion of post-secondary diploma or degree
Minimum 2 years' experience working in an office environment
Customer service orientation with a proven ability to maintain confidentiality
Strong knowledge of office procedures and practices
Proven organizational, planning and time management skills
Ability to maintain filing systems and basic databases
High proficiency with Microsoft Office Suite (Outlook, Word, Excel, Power Point)
Adobe Creative Suite knowledge and experience (InDesign, Photoshop, Illustrator); and
Resourceful, proactive, can-do attitude

170

Services / Support Coordinator Resume Examples & Samples

Meeting stipulated parts on time guidelines
Interaction with necessary functions within and outside of the organization in order to ensure fulfillment of orders
Communication with Field Service Organization and Trade Organization
Order Entry
Order entry for Expense orders based on requests from Field Organization
Order entry for Interim orders based on requests
Claim Handling
Receive customer claims, process them internally and work on resolution
Escalation Handling Receive / Enter customer Escalations process them internally and work on resolution
Graduate with around 1.5 years of experience preferably in supply chain/logistics or customer service function
Candidates must have analytical skills as well as the experience and ability to communicate effectively with people across the globe
Open to work in flexible shifts , This role is in Afternoon Shift

171

Scientific Support Coordinator Resume Examples & Samples

To provide a general induction/orientation for new staff members
To provide coordination of a 5S lean service
To be the first line of support for infrastructure, engineering, purchasing, IT and other service requests; reporting of faults and ensuring these are closed out in a timely fashion
To act as the first line of support for equipment maintenance/repair; liaison with LIS (Laboratory instrument support)
To manage the ordering of consumables from external suppliers via CERPS and internal orders from site stores
To coordinate/oversee lab stocks through kanban by liaison with site stores
Ensures appropriate tracking and safe delivery and storage of goods
To coordinate the working environment including space and availability of PPE
To coordinate the removal of waste from labs
To carry out regular health & safety inspections
To coordinate the provision of lab services (e.g., gases/LN2/dry ice/deep cleans) by liaison with lab support services staff
To maintain lab documentation as necessary
To be trained as a superuser of the client HR system, to support customers with workday requests
To carry out all requests and tasks in a helpful and professional manner, build relationships with key staff and consistently demonstrate a good customer service interface
To adhere to all company & client policies, procedures, site rules and regulations
To comply with all company & client procedures relating to Health & Safety & safe working practices
To represent and promote the Company wherever possible
To attend training sessions appertaining to the post and ensure this training is documented in personal training file
To perform other reasonable duties as deemed necessary

172

Service Support Coordinator Resume Examples & Samples

Support field locations with technical issue resolution to include training and software verification and update assistance
Interact with the Service Support Managers to coordinate the repair process
Work closely with the field locations and Technical Assistance Group (TAG) management to ensure calls are handled promptly and professionally
Follow up with locations to ensure repairs were completed
Route calls on the computer and tracking completion
Administrative support to Service Support Managers
Track calls and manage call volume
Provide feedback, to the Technical Assistance Group, related to any standard repair processes and policies that needs to be added or updated in the knowledge database

173

Customer Support Coordinator Resume Examples & Samples

Ability to accurately communicate with staff from other areas in the organization. Utilize databases or other computerizes systems to maintain up-to-date customer records; track the status of delivery; maintain sales commission and expense records; and generate sales reports and statistics
Possess good computer skills e.g. MS word, Excel, PowerPoint, Access and good command in English Preferred Skills
Ability to take initiative and priorities the administrative work within a set time frame; experienced in the operations system of Oracle & ISO 2000

174

Administrative Support Coordinator Resume Examples & Samples

Recent, relevant work experience using any of the following
Data Management tools and/or Scheduling Software
Experience with Human Resources data systems
Budget management or accounting software

175

Field Support Coordinator Resume Examples & Samples

Processes invoices and vendor payments using appropriate budget codes and filing appropriately
Proactively provides logistical and administrative support for staff and volunteer meetings, including preparation of pre/post event materials, AV set up, and meals
Attends meetings off site when asked/approved by Manager

176

Administrative Support Coordinator Resume Examples & Samples

Coordinate application process for graduate fellowships, travel grants, and summer scholarships. Advertise funding opportunities on campus, receive and file all applications, verify eligibility of the applicants, process required paperwork to ensure recipients receive their fellowship/scholarship awards, monitor the progress of the students, request and file the students' final reports, and maintain an up to date list of past recipients with current addresses
Assist with the Center's applications for funding from the U.S. Department of Education (National Resource Center and Foreign Language and Area Studies programs), Tinker Foundation, and from other entities. Gather data from numerous units on campus, provide word processing and document formatting, as well as assistance with the development of budgets. Coordinate with consortium partners on the collection of same data for their campus and produce final merged data for use in grant applications. Contact other partners for information on coursework, faculty, and student enrollments (to include California Western School of Law, Colegio de la Frontera COLEF, and UCSD)
Provide translation service when necessary for Spanish speaking guests
Assist with community outreach as specified by the Center's Director. Schedule meetings and events: Arrange times, rooms, catering, technical assistance, and other details as necessary. Produce and distribute promotional flyers and announcements, provide press release information and post on appropriate websites. Arrange for additional support services from campus or outside vendors when needed. Advertise events and notify participants in a timely fashion
Coordinate IRA and/or Student Success Fee events and other speaker series to include room arrangement, reception and catering, technical assistance, travel arrangements, visas, and transportation to and from airport when necessary
Coordinate commencement reception for LAS graduates
Coordinate SDSU-COLEF graduate student and faculty exchange program for both incoming and outgoing students each semester. Collect, process, and distribute student applications and coordinate review committee; assist students with visas and course scheduling
Conduct information sessions for summer study abroad programs, funding opportunities, and the semester abroad at COLEF
Promote and coordinate the CLAS Study Abroad Summer Programs. Serve as primary point of contact for all study abroad participants
Assist the Director in the development of publicity materials, the development and maintenance of links with external institutions, and the coordination of efforts between the Center for Latin American Studies and other organizations
Experience to be fully functional in all technical aspects of work assignments
Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures
Ability to perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections
Experience and Education

177

Project Support Coordinator Resume Examples & Samples

EPM: (Essential Product Management) - Add all components and plant estimate for new courses including Custom Publishing and Version titles and maintain existing data
Oracle: Raising and Goods Receipting of Vendor PO requisitions for commissioning Writing and Editorial/Development, creation and closing of Project IDs, add and update budget and forecasts, dealing with TEP queries (payments, POs)
Reporting: Provide various reports: sales value and quantity of best sellers, Oracle reports (actual costs, open PO report), Onix and Contracts on file, Production Log Report, Investment Analysis
Coordination: Tracking Work Orders/Contracts, support Content Development team on distribution of materials to freelancers, supporting Portfolio Managers in obtaining overview of project status (plant and schedules), GSE ratings, 4 year Portfolio Roadmap, Sales Forecasting
Admin: Product Council preparation, arrange large meetings involving authors, photocopying, scanning and couriering. Out of print library and notification to authors. Ordering gratis copies, sending out new Publications to Markets and authors, maintaining tidy and relevant filing, updating and printing address labels, maintaining freelance database
Prior Publishing experience helpful

178

Administrative Support Coordinator Resume Examples & Samples

Experience providing administrative support and office coordination in a high level administrative environment
Ability to recognize discrepancies and take initiative to reconcile accounts and invoices, such as hotel bills, purchase orders, and supplies
Ability to work in a fast-paced environment with numerous interruptions while maintaining a professional atmosphere and exercising tact and good judgment
Strong organizational skills with the ability to multi-task, establish priorities and meet fluctuating and time-sensitive deadlines
Ability to maintain webpages
Excellent interpersonal skills with the ability to work effectively and collaboratively with a diverse population of administrators, faculty, staff, and students and handle highly sensitive interpersonal situations
Experience using university systems such as Common Management Systems (CMS)/Common Financial Systems (CFS) (PeopleSoft) for requisitions, travel, visitor parking; COGNOS/Sac Vault, Data Warehouse,

179

Customer Support Coordinator Resume Examples & Samples

Provides support to users on all approved computer applications and hardware
Coordinates information sharing to RIS/PACS personnel, department management, radiologists, IT, and other Medical Imaging information systems users
Maintains ongoing technical expertise on computer products
Maintains computer vendor contacts
Performs problem determination and resolution of all aspects. This includes dictation, RIS and PACS systems, as well as procedural problems
Communications with users and staff on problems, resolutions, etc
Performs some general office and clerical duties
Two years of experience in a customer service environment
Two years working in a Medical Imaging environment or other healthcare organization
Working knowledge of IDX, PACS software
Working knowledge of clinical health care information systems computer applications is desirable (patient management, nursing orders, patient accounting, etc.)
General office and business protocol knowledge is also desired

180

Dispatch Support Coordinator Resume Examples & Samples

Develops and maintains flight planning navigation databases to ensure safe and efficient airline operations
Develops data used in aircraft flight management computers, coordinates air traffic control procedures, and ensures data consistency with the flight planning navigation databases
Collects and analyzes regulatory and technical data critical to flight and ensures flight planning and flight management computers are in compliance with US and foreign regulations
Reviews new flight schedules to ensure flight planning requirements are satisfied
Manage and control the flight following data used by the United airlines to set performance metrics, regulate aircraft maintenance programs, and report performance to the Federal Aviation Administration
Research and correct discrepancies between aircraft reporting systems and the United flight following systems
Analyze and disseminate regulatory notice to airman (NOTAM) information concerning the status of airports, airspace, and air traffic procedures to dispatch and flight crews to ensure safe operations
Build drift down profiles for flights over high terrain areas to ensure aircraft will clear all terrain in the event of mechanical pressurization and/or engine failure
Review all applicable AIP’s for all primary and alternate airfields
Determine suitability of proposed Charter request Airfields
Contact off-line stations for PPR/ARFF (CFR) requirements/upgrades
Coordinate with all appropriate company, and vender support, personnel to prepare a charter checklist for each mission
Review all charter summary data for accuracy and approve for each mission
Maintain AIP manuals from all countries around the world and ensure all relevant aviation specific regulatory material is incorporated into company operations and disseminate as necessary
Maintain, update, and monitor currency of the FAA approved industry leading airport database containing all relevant contact information, airport authorizations, and diversion planning material for United Airlines
High school diploma or equivalent work experience or equivalent work experience
Knowledge of airline schedules and navigation database
Route/Database analysis & flight planning programs/tools a plus
Advanced computer skills, Excel/Word
Ability to make sound decisions
Airline operations experience
Detail orientation
Good judgment
Successful completion of interview required to meet job qualifications

181

Customer Support Coordinator Resume Examples & Samples

Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly through phone, ticket and will call interactions
Thoroughly and efficiently gather customer information, access and fulfill customer needs, educate the customer where applicable to help prevent the need for multiple contacts and document interactions through contact tracking
Provide quality service and support in a variety of areas including, but not limited to: billing, placing orders, system troubleshooting, identifying and performing Root/Cause Analysis of processes/issues that negatively impact the field or company
Resolve escalation situations from their team, management, executives and the field and escalate as needed to reach resolution
Maintain a balance between company policy and customer benefit in decision making. Handle issues in the best interest of both customer and company
Assist with monitoring and maintaining office supply inventory as well as product inventory and place orders as necessary
Monitor calls for adherence to company QA standards and provide feedback, training and coaching as needed
Assist with Brand Partner market events and activities within the brand center for operational efficiency
Monitor queue, track calls, and be aware of trends and call volume in partnership with workforce team
Partner with HQ to ensure the team completes email tickets from customers following our QA standards
Alert appropriate departments when call trends or issues are detected, follow through with issues to resolution
Strong decision making and analytical abilities
Willingness to work a flexible schedule and occasional overtime when needed
Proficient in MS Office (Word, Excel, Access, etc.)
Minimum Education: BA or BS diploma or equivalent
Minimum Related Experience: 3 Years of Customer Service or Call Center Experience

182

Senior Department Support Coordinator Resume Examples & Samples

Collects raw data from various sources, including SAP, and provides filtered and formatted reports in MS Excel, MS PowerPoint, and MS Access to the Operations Product Transition Manager or other management weekly, monthly or as requested
Prepares, updates and monitors spreadsheets for tracking material and procurements
Performs as primary focal point coordinating and reporting status and problem resolution during the pre-release, release, and revision of product
Prepares and tracks third-party communications; Organizes, audits, and archives required project documentation. May maintain MS Project schedules for a product or program
Coordinates the set-up of project meetings. Makes changes to and maintains department and project/program websites
Builds productive working relationships in the organization in order to obtain or provide information or data requiring some explanation or interpretation
May act as Cost Account Manager (CAM) for prototype/pre-production hardware builds
May take meeting minutes and track action items to closure
High school diploma, and at least two years of related experience
Strong proficiency in MS Excel, MS Word, MS Project and MS PowerPoint
Proficiency in MS Access preferred
Familiarity with SAP strongly preferred
Operations or manufacturing experience strongly preferred
Familiarity with aerospace industry or other regulated environment strongly preferred
Familiarity with government contracts/military procurements/ITAR-control issues strongly preferred

183

Direct Sales & Mktg Support Coordinator Resume Examples & Samples

Audits sales codes, commissions and bonuses
Assists in troubleshooting with IT related issues
Coordinates all new hire setups for new Diamond Direct Sales Executives and Managers to include setting up team members with appropriate training materials, team member numbers, email, etc. Trains team members on Clarity/Atlas navigation, Interaction Business Manager (management only), Interaction Client Navigation (monitored appearances for management only), contract worksheet and checklist, and IT set up
Assists and cross trains with Direct Sales and Direct Marketing Manager
Enters approved Sales and Marketing Specific Performance Incentive Funds (SPIFs) into the system for management approval
Tracks SPIF contests to ensure integrity of contest at all times
Provides administrative support to the Sales management team
Provides office support to include ordering office supplies and equipment, distributing inbound Sales mail, and keeping all marketing collateral stocked and updated
Ensures all invoices are processed and paid in a timely manner
Calls for copy/equipment repair and coordinates with Maintenance, Housekeeping and other departments as needed
Confirms that purchase proposals are complete, accurate and legible
Sets up new vendors in the system
Faxes proposals, prepares incentives and reviews printed documents for accuracy
Audits files and prepares shipping labels to transmit original documents to the Imaging department
Prepares end-of-day closing reports
Acts as a liaison between the Sales department and other Resort and Corporate departments
Maintains a good working relationship with other departments and resort management staff
Oversees special projects as directed by the Director of Sales
A minimum of six (6) months of experience in the Timeshare/Vacation Ownership field required
This position does not include any supervisory responsibilities
Proven delegation and telephone skills

184

Field Support Coordinator Resume Examples & Samples

Responsible for the overall communicating and allocating of all Field Merchandisers workloads, to include both core and tactical
To ensure all Field work is correctly allocated and loaded within set timeframes
To contingency plan for both Field sickness, absence and new business
To ensure all relevant promotional material is correctly allocated and sent to distributors and merchandisers within set timeframes
To maintain the Field holiday and sickness database
To monitor call delivery and follow up where needed with appropriate resolutions
To transfer field calls as and when needed
To update all applicable MCS (Management Control System)
To process Field payroll exceptions
To provide investigate data where needed
To liaise and escalate as appropriate any queries, issues and concerns which might impact on service delivery
Work with line manger to manage budget
Experience working in a customer service role
Strong verbal and written communication skills: able to communicate clearly and succinctly by telephone, in writing and in person
Competent in the use of Microsoft Office Applications and able to quickly transfer your IT knowledge to new software systems
Committed to providing the best quality service
Able to take initiative and accept responsibility for own decisions
Able to take ownership and resolving problems efficiently and effectively under pressure
Good team working skill-including the ability to collaborate effectively to draw upon relevant knowledge, expertise and experience as required
Strategic mind-set with strong analytical skills and ability to focus both on fine detail and on the wider scenario
Strong administrative, process management, organisational and prioritising skills
Committed to self-development and continuous improvement of quality of service

185

Departmental Support Coordinator Resume Examples & Samples

Coordination of key departmental activities
Management of internal and external stakeholder engagement groups
Preparation of materials, communications and reports for publication
Facilitating project working groups
Organising briefing events, training, award events and conferences
An understanding of the needs of stakeholders in the assessment policy including centres, lead examiners, Ofqual and candidates
Good interpersonal skills are required with the ability to negotiate and persuade
Good written and verbal communication skills are essential
Good numeracy and statistical skills are required
Degree level or equivalent qualifications or experience
Intermediate level of ability of Microsoft Office including Outlook, Excel, Word, Powerpoint
Knowledge of other Microsoft applications such as Project and Visio

186

Customer Support Coordinator Resume Examples & Samples

Welcome new students and assist in their registration /induction
General administration duties and reception duties
Assists with daily student enquiries and support staff at busy reception
Answers telephone enquiries, managing incoming and outgoing royal mail
Assist students with accessing local resources such as doctor, taxis, bank service
Liaise with taxi company to problem solve, maintain & improve service
Check and accept delivery of school supplies
Share the emergency telephone rota with other staff
Assist with direct sales enquiries; show prospective students around the school
Prepare confirmation letters for students
Support with enquiries from sales offices & other incoming calls & enquiries
Helps students with insurance claims
Assist with preparing & updating school information such as sales staff booklets, student handbook etc
Assist with preparing for student intake folder
Attends student council meetings when required
Act as mentor for students when required
Assists Customer Support Manager with arrangements for familiarisation tours or other visits to school
Assists with welfare and health & safety in school
Ensure stduent’s evaluation process is followed up
Assisting students with UK registration
Seek for internships opportunities for Internship programme
Full working proficiency in English
Outgoing & confident personality
Enjoy working in busy & varied environment
Organised with attention to details
Enjoy multi-tasking
Creative & energetic with lots of common sense as key
Ability to handle difficult situations with ease & remain calm under pressure
Flexible with working hours

187

System Support Coordinator Resume Examples & Samples

Drive enhancements to the business process, by working with management, users and IT
Work closely with the Systems Operations Analyst on user errors to build solutions analysis that the Business Analytics Manager can present to senior management and FGL IT for consideration in future implementations
Create, maintain, and communicate business processes and procedure
Document systems best practices and communicate them to the user community
Communicate system changes or modifications to the business ensuring user acknowledgement and acceptance
Assist the Business Analytics Manager and Systems Analyst with the onboarding of new customers by identifying the customer's vendor standards for the receiving, delivery and invoicing of their purchases
Work closely with the IT team to implementation system functionality
Facilitate training on new functionality and the process flow/procedures that will maximize the return on investment
Support the system users for operational issues resolutions

188

Student Support Coordinator Resume Examples & Samples

Coordinates the answering of questions regarding courses
Identifies at-risk students and contacts each student to assist the student in returning to successful class participation
Maintains the student referral system ensuring that students requiring assistance with academic issues receive the required assistance
May investigate student complaints and prepare initial report for presentation to program dean
Assists students with academic issues including tutoring and other academic support services
Maintains detailed documentation of all student interaction

189

Customer Support Coordinator Resume Examples & Samples

Engages directly with external and internal customers over the telephone or via email. Maintain contract records and invoice customer contracts
Resolve disputes/discrepancies and/or handle customer complaints with regards to contracts
Uses in-depth knowledge of customer contracts, products and takes action to achieve contract compliance
Support field operation partners to manage the day to day service requests, preventive maintenance and installations
High School Diploma or equivalent required, with 2 year College degree preferred. A minimum of 5 years customer service and/or sales experience, in a fast paced environment
Excellent oral and written communication skills analytical and computer skills, organizational agility
Ability to effectively multitask and Time Management
Remains composed and behaves professionally during emotionally charged or stressful situations
Exhibits attention to detail and is committed to producing accurate and high quality work
Protects the image of the organization through the tactful use of language and an appropriate tone

190

FM Support Coordinator Resume Examples & Samples

Weekly meetings with neighboring property representatives to fully understand plans for activity
Escalate issues with neighboring building project as required
Respond and react to unknown events ensuring continuity of service within customer operation
Forward plan for disruptive events to ensure business continuity through regular departmental meetings
Be on hand to deal with issues as they arise
Maintain a professional image at all times, ensuring all areas are kept clean and tidy and ready for business
Liaise closely with all FM service teams to ensure that consistency of standards and a professional image are maintained across the designated areas
Ensure all reactive work task are logged with the central Helpdesk
Run and monitor reports daily to ensure target SLA performance
Ensure meetings rooms within building are always ready for business, this could include room layout, cleanliness, equipment testing and stock replenishment and all vendor services requested are delivered on time and to specification
Using in-house system, monitor room usage and provide simple reports
Ensure and promote the customer space and clear desk policy within allocated area
Ensuring that the resource and refresh areas are kept clean and tidy, stocked and ready for business
Understanding and ensuring that relevant policies and procedures are adhered to
Assisting with floor orientation and equipment induction of new staff
Assisting with staff queries both in person, by email or via telephone e.g. alterations to reservations etc
Performing any ad-hoc “event-driven” duties as and when appropriate
Promote House Rules and Building Protocols to all
Regular meetings and progress updates with Department Heads, PA’s and ENGIE UK Management
Developing and maintaining an awareness of users and their needs
Team meetings to discuss problems and best practice
Ad-hoc admin support, communications and hosting as required
Regular liaison with neighbouring property development to keep disruption to customer operations to a minimum
The ability to demonstrate a professional customer focused approach to work at all times
Strong organisational and planning skills
The ability to remain calm and professional when under pressure
The energy and stamina to constantly move around all floors of the building to provide the required service
A very high standard of personal appearance
Proficient in the use of Microsoft, email, Word, Excel; able to maintain databases and link up to data projectors, the internet, printers etc
Experience working on building/development projects
Be able to communicate effectively at all levels of both the customer business and the contractor/neighbouring development

191

Retail Support Coordinator Resume Examples & Samples

On-Boarding/Off-boarding of employees: Provisioning/ decommissioning of building access, office space, workstations & other productivity tools
Administrative support: Invoice processing, office supplies inventory management & assisting with daily tasks and projects, and backup support with regard to company events and conferences
Floor Management: Ensuring health, safety, fire requirements are met; facilities are maintained
Team Support: Maintain a high level of customer service, build effective working relationships with IT, Office Services, Real Estate and other teams necessary to facilitate effective performance
Technology Support: Maintain printer, fax functionality; assist team members with IT issue resolution
Excellent relationship management skills
Knowledgeable, creative and customer-focused
Must be flexible and able to work in a fast-paced environment
Ability to manage multiple tasks and work within strict deadlines

192

Call Support Coordinator Resume Examples & Samples

Compiles daily and monthly reports used to track individual and departmental performance within the Tier 1 team
Monitor Outlook emails and Urochart messages sent to Support and, as appropriate, create and assign a new case or update existing cases with the additional information
Monitor incoming call queue for existing cases and route to the appropriate Support Analyst
Create and maintain the Support Manual based on feedback from the Director and Tier One Manager
Proofread / edit training materials developed by the Implementation team prior to inclusion on the company training website
Performs other duties and special projects as required especially as related to departmental documentation
Must have working knowledge of Microsoft Office products including Word and Excel
Must have Windows operating system administrative experience (Windows 7, Windows XP Pro, Windows Vista, Windows Server 2003, Windows Server 2008)
Microsoft networking and Active Directory experience is helpful
Working knowledge of MySQL or MSSQL with regards to transact SQL
Working knowledge of Windows Terminal Services/2X/Citrix
Basic Network trouble-shooting experience
A proven ability to work under pressure and meet tight deadlines
Thorough knowledge and understanding of business principles, processes and technology
Solid teamwork and interpersonal skills

193

Eaec Support Coordinator Resume Examples & Samples

Participate in team (virtual), acceleration sessions, and account workshops virtually, review items discussed, and act/plan accordingly
Prepares reports/notes by researching, assembling and summarizing information and data
Transcribe, reviews and cleans up formatting on scripts as requested
Prepares consistent creative/presentations, coordinating with the creative agency to consolidate outcomes of sessions
Act as the knowledge manager for the onshore EAEC team, and manage databases and/or websites
Manage stakeholder expectations, project plans and communications, and provide updates as needed
Proactively identify process risks, and opportunities for improving processes
Develop strong working relationships with onshore and anticipate onshore needs
Capture and share knowledge with key stakeholders, using agreed channels
Create and implement a communications strategy
Should be able to multi task in a high-volume environment
Attention to detail, organization, and great follow-up skills essential
Drive consistency and efficiency in the team
Responsible for proactively informing the coordinator/team lead in case of unavoidable delays during execution of the job
Proven experience of effectively liaising and working in a virtual environment. Planning, managing and prioritising work and complete deliverables on an accurate and timely basis
Strong customer service focus and ability to anticipate team / client requirements
Proven experience of delivering owning and delivering on own initiative

194

Office Support Coordinator Resume Examples & Samples

Assists with the production of Evanta, a CEB Company events
Continuous improvement of processes office operations
Prior experience booking and managing travel preferred (not required)
1-3 years of applicable/comparable work experience preferred

195

Customer Support Coordinator Resume Examples & Samples

Process orders and provide efficient response and resolution to all customer requests
Assist customers with inquiries or issues concerning orders
Analyze, review, and process customer requests for return authorization and credits
Maintain effective communication with customers, sales, fulfillment team to ensure accurate billing and shipments
Applies knowledge and skill to complete a wide range of tasks
Proven excellent written and verbal communication skills
Minimum high school graduate but College degree is preferred
Approx. 2 - 3 years of prior experience in Customer Service and interested in taking your skills to a higher level
Must have skills in customer service, quality focus, problem solving, documentation, active listening, phone, resolving conflict, analyzing information, detail oriented, multi-tasking, data entry, written and verbal communication, strong team player, resourceful, knowledge of business applications, and prior experience of using ORACLE business system is preferred

196

Administrative Support Coordinator Resume Examples & Samples

Manage the monthly field examination schedule for the department
Coordinate field examinations by initiating contact with Relationship Manager / Borrow
Gather, prepare and distribute the necessary documents needed to complete the field examinations to both internal / external examiners
Prepare monthly reports for the department that is distributed to upper management
Research and gathered necessary information for completing invoices
Review invoices for accuracy
Process and record incoming invoices using BankTel system
Investigate and resolve invoice discrepancies
Review BankTel system to ensure payment is received on invoices
Performs other duties as required to support the Field Examination Department
Maintain awareness of and ensure compliance with federal and state laws, including participation in all required training
High school diploma or equivalent GED required
Bachelors or Associates degree preferred
Minimum of 3 years administrative experience
Advanced PC skills with Microsoft Office (Word, Excel, and PowerPoint). Familiarity with Lotus Notes software preferred
Ability to prioritize tasks and issues using good time management skills
Ability to work independently and must have detail oriented
Position requires the need to work varied hours/days including occasional overtime as business dictates

197

Commercial Support Coordinator Resume Examples & Samples

Provide direct publication preparation and management assistance to the Commercial Department
Proactive in publishing renewals for internal and external documents
Entry and maintenance of TMS charge codes
Ensure proficient entry of data into REN and maintenance of rate dockets within the REN system
Calculation and administration of all internal and external fuel surcharge programs in TMS and RMS systems
Establish and maintain cooperative working relationship with all inter-departmental contacts
Ability to work as a team with multiple members is a must
Strong verbal and written communication and organizational skills
Associates Degree or relevant experience preferred

198

Family Support Coordinator Resume Examples & Samples

Provides direct outreach to the family to coordinate a face-to-face evaluation/assessment for their child
Helps families identify and ahre their strengths and needs
Assesses with the family other supports they may need
Provides ongoing support, encouragement and assistance through sharing content knowledge, technical, and organization expertise
Helps families understand the treatment process and service choices for their children
Helps families participate in developing their child’s/youth’s treatnment plan/s and achieving goals for which they are responsible
Helps families be meaningfully and effectively engaged while their child is in care
Prepares families for their child’s transitions in care
Provides coaching regarding a parent’s perspective and lessons learned from life experience
Serves as a bridge to ensure that family and providers understand each other’s perspective and information
Assists family members in understanding their support plan and associated services; provides peer-to-peer support and education to families who have questions, concerns or specific needs related to behavioral health and behavioral health’s relationship to Magellan, DSS, DOE, DBHDS, CSA, and DJJ
Participates as part of the Tiered Care Management approach for focused care coordination

199

Program Support Coordinator Resume Examples & Samples

Oversee administrative duties for scheduled classes within Training Outreach, a unit within the Division of Continuing Studies, responsible for developing and implementing a variety of courses, programs, etc
Assist in management and oversee daily operations of the Tapestry program
Serve as front line resource to provide information and respond to questions from faculty, instructors, students, staff and public
Make arrangements and coordinate details for scheduled classes, including facilitation of all classroom reservations, ordering all class textbooks and materials and sending out student reminders
Create student and instructor GAM accounts as needed
Prepare and deliver all instructor packets, materials and rosters prior to the start of each class
Oversee daily administrative operations of the Tapestry program; communicate with Tapestry project managers on registrations, sponsors, boutiques and volunteers; collect contracts and enter into the registration software; make adjustments to orders and prepare reports as required
Oversee the Tapestry email account and answer inquiries and communicate with registrants and corporate contacts to solve problems and track seating arrangements; respond to a wide range of inquiries related to registrations, fees, breakout sessions and schedules
Direct callers and visitors and respond to email messages; resolve problems as needed
Process registrations, perform data entry, run necessary reports, and maintain the integrity of the data
Create content and schedule departmental Facebook posts weekly
Work with management team to provide necessary support on a variety of projects, as needed
Two years office experience
Skills in word processing, spreadsheet and database maintenance
Ability to function in a fast-paced, creative and cooperative team environment essential
Effective interpersonal, oral/written communication and organizational skills
Attention to detail and good problem-solving skills

200

Retention Support Coordinator Resume Examples & Samples

Thorough understanding of Vantiv's eco-system and how it is unique within the industry
Close accounts in internal systems
Update and maintain multiple excel spreadsheets that report closure trends and pending closure data on a daily basis
Enter invoice billing for cancellation fees and reimbursements
Prioritizing and preparing accounts for Underwriting and Audit process based on when the change of ownership is taking place and when the new merchant is prepared to start processing
Field Underwriting and Audit questions and follow up with merchants when there is a banking, federal EIN mismatch, and additional underwriting requirements
Reach out to Vantiv's partners, merchants, or internal departments with proper Federal EIN mismatch and other situational discussions
Develop and maintain a thorough understanding of applicable products and services as they evolve
Process rate change requests
Distribute tickets to Senior Merchant Liaisons and Merchant Liaisons
Salesforce reporting
Receive account close forms and close accounts
Accept and complete assignments with open, cooperative, positive, and team oriented attitude
Adhere to company policies as defined
May be required to perform other related duties as assigned

201

Administrative Support Coordinator Resume Examples & Samples

Experience with EPIC strongly desired
Experience with patient scheduling a plus
Medical terminology fluency required
Experience with transcribing physician patient notes
Must be proficient with Microsoft Office (Word, Excel and PowerPoint)
Must be proficient with computers and internet
Ideal candidate will be exhibit flexibility, adaptability, attention-to-detail and exceptional organization skills
Experience in event/meeting planning a plus

202

Aftermarket Support Coordinator Resume Examples & Samples

Develop world class sales, marketing, and reference materials that stimulate aftermarket parts sales for both Hyster and Yale. Generate usage of assets reports within the Dealer Portal to determine marketing initiatives. Assist in development of brand standards for Aftermarket. Obtain Legal and Risk Management approvals
Manage the Product Warehouse Website by updating product information, analyzing activity, and site programming as required
BA/BS Degree in Media, Marketing, Business or related, plus three years relevant experience (or 7+ years combined education and dealer/marketing agency experience) is required
Minimum of 3 years of Application Design and Web Publishing, content management systems, and e-commerce is required. Project management experience, business and applied experiences are required
Illustration Technology and Desktop Publishing acquired through a BA/BS Degree in Media, Marketing, and Business or related, plus three years relevant experience (or 7+ years combined education and dealer/marketing agency experience) is required
In-depth knowledge of Web based programs and html format, expert knowledge in technical illustration, graphic design, desktop publishing and commercial printing acquired through formal education and three or more years of working experience in Application Design and Web Publishing, graphic design and/or commercial/desktop publishing fields is required
Capability to communicate effectively with all levels of internals, dealers, and suppliers through On the Job Training, business experience and formal education is required

203

Deposit Support Coordinator Resume Examples & Samples

Read and route incoming mail. Process returned mail
Using knowledge of the department's procedures, prepare and (when applicable) mail correspondence, documentation, forms or notices
Process reports and spreadsheets
Process account refunds
Process un-posted items
Maintain database information, such as account standards, mailing information, etc
File correspondence and other documentation. May coordinate transmission of information with other users/suppliers
May reconcile/coordinate reports with other departments as needed
Answer telephone and provide information to callers or route call to appropriate department. Supply data/information to authorized individuals
Assist Deposit Support areas with fulfillment, compliance, standardization, etc
Assure an adequate supply of office supplies
Must be able to lift up to 50 lbs as needed
As the responsibility of the Deposit Support Department grows the principal duties and responsibilities of the position could/will change to accommodate the growth of the department
High School diploma, general education degree (GED), or equivalent required
1 year of office or banking experience strongly preferred
Excellent PC skills, including word processing and spreadsheets
Excellent time management, organizational and problem-solving skills

204

Faculty Support Coordinator Resume Examples & Samples

Preferred Work Experience: Experience in a higher education setting
Preferred Skills: Proficiency with Microsoft Word, Excel, and PowerPoint; Excellent verbal and written communication skills
A highly professional demeanor
Exceptional interpersonal relationship skills which include the ability to effectively interact with individuals from diverse cultures
The ability to use and quickly become proficient with specialized computer applications and systems (e.g. web-based databases)

205

Administrative Support Coordinator Resume Examples & Samples

Arranges for meetings and conference calls. Includes sending out for agenda items, assembling agendas, and producing materials for distribution. Also records notes for specific meetings
Coordinates room reservations for staff and intra-staff meetings and food service when needed. Schedules rooms through 25Live and runs reports
Coordinates and/or lead projects with other departments and divisions on campus
Runs reports in the data warehouse and updates monthly reports that track Registrar activities, and analyze data for trends. Suggest new reports that will provide useful data in reporting activities to other departments on campus and record accomplishments and changes over time
Revises forms related to records, graduation, and transfer credit, offering suggested changes where needed
Handles a broad range of interpersonal contacts, including those at a higher level and sensitive in nature from on and off campus persons
Coordinates with campus wide departments to gather and assemble information related to enrollment and fee deadlines
Coordinates all telephone, IT and equipment needs for the department including office moves, equipment services, equipment and supply purchases, and removal of confidential destroy documents. Monitor supplies and reorder when needed
Utilizes knowledge and understanding of underlying operational issues to create, compose and edit technical and administrative correspondence, documentation, brochures, reports, presentations and other complex documents
Assists with processing subpoenas for academic records, composing correspondence and coordinating with the office of VP Administration and Finance in a time sensitive manner
Makes recommendations on how to improve efficiencies in the office, and implement changes
Maintains all supplies including transcript paper and diploma shells, keeping track of stock and placing orders when needed; researches vendors for best prices and send out bids if necessary; and creates purchase orders
Equivalent to 2 years progressively responsible administrative assistant experience plus a Bachelor's degree or 4 years progressively responsible experience
Knowledge of PeopleSoft applications

206

IT Customer Support Coordinator Resume Examples & Samples

Opening, handling and tracking of incidents
Taking an active part in the coordination of outages including the tracking of issues, keeping the contact with the customers and writing reports
Creating user accounts for airline specific applications
Closing changes and keeping the customers updated about the modification
Performing application health checks based on instructions/documentation
Being a communicational bridge between the customers, service managers and the technical teams
Handling high mail traffic and provide professional support via phone as well on a daily basis in English and German
Monitoring of Aviation IT applications (Nagios/Icinga)
Solving service requests for the customers
Shows a pro-active and solution-focused attitude
Has excellent communication skills
Has a customer and service oriented mindset
Work experience in IT Help Desk/Customer Service/L1 Agent position
Strong English and German language knowledge
General knowledge of IT operation processes and technologies
Ability to work in 24/7 shifts (12 hours)
Certificate of good conduct (erkölcsi bizonyítvány)
Understanding of monitoring tools Nagios and/or Icinga
Basic knowledge of Unix/Linux/Microsoft operating systems
Basic knowledge in networking (TCP/IP)
Being familiar with ITIL V3 Foundation is an advantage

207

Service Support Coordinator Resume Examples & Samples

Process service agreements and one-time service billings
Assist customers with inquiries or issues concerning their contracts and billings
Timely follow up and feedback provided for all customer issues
Maintain effective communication with customers, sales and service to ensure accurate billing and contract renewal
Collaborate with Legal and Finance on contract term negotiations
Assigned specific offline projects and daily operations activities
Applies knowledge and skill to complete a wide range of tasks
Must be a self-driven and willing to take the initiative to respond to and/or address challenging situations
Proven excellent written and verbal communication skills
Have great interpersonal skills to manage customer issues, build relationships and cooperation with our customers as well as within other departments
Have the ability to multitask, learn new job requirements/functions and thrive in a highly metric driven environment
Excited to learn and grow with the position and responsibilities assigned. The team is dynamic and the environment is fast paced
Must be results oriented, accepts responsibility for individual performance, works independently, and focuses on providing excellent results

208

Graduate Support Coordinator Resume Examples & Samples

Act as liaison between Graduate College and academic units
Coordinate with academic and administrative offices across the university to resolve IADP student and automation issues
Initiate, develop, and sustain positive relations with graduate directors and graduate support staff
Interpret Graduate College procedures and policies
Evaluate and analyze services related to document review and analysis. Develop recommendations for improving accuracy and efficiencies
Assist in providing training to graduate support staff
Advise academic unit heads, committee chairs, faculty, and staff on IADP graduate student issues and processes
Initiate and prepare administrative reports and documents
Work closely with Executive and Associate Director to develop ideas, concepts, and tactics necessary to further understanding, support, and awareness of complex issues
Work closely with curriculum development team to support as neededWork closely with the International Initiatives Team to assist with ongoing development and implementation of IADP process tracking and reporting
Work closely with the MCFSP and partner schools to coordinate and ensure a timely nomination and admissions process
Liaise with academic units and partner schools to develop and implement programming designed to support Scholars as well as the broader IADP community
Serve as a primary point of contact for the MCFSP Phase II Scholars to address their satisfactory academic progress in the accelerated program
Monitor academic performance and coordinate academic support and interventions as needed in collaboration with academic units
Create and update communication materials to ensure that key information and updates are communicated to faculty cohorts and Scholars
Provide iPOS workshops for IADP students
Advance the awareness and engagement of students in ASU's service, volunteer, entrepreneurial, and social innovation initiatives
Maintain files of all pertinent information related to students, programs and events; compile and analyze program and participant data and prepare appropriate reports, synthesizing information in an objective manner that includes budgetary expenditures
Experience utilizing PeopleSoft, WebXtender, MyReports, and dashboards
Experience interpreting ASU Graduate Education policies and procedures
Demonstrated knowledge of academic programs, colleges and departments university-wide
Experience in rapidly adapting and effectively technology as well as utilizing new technology, practices, policies and methods
Experience in establishing and maintaining effective working relationships
Experience in demonstrating sensitivity to needs of a diverse student population
Experience developing programs and curriculum
Cover letter

209

Program Support Coordinator Resume Examples & Samples

Assist and provide support related to the identification and execution of adopted unit programs/projects and other unit initiatives
Develop, arrange/coordinate meetings and project materials for distribution as necessary
Compile, organize and analyze data for use in reports for targeted programs/projects and other unit initiatives
Monitor and update appropriate stakeholders of progress/milestones for program/project objectives
Education:Technical Diploma, Associate's degree or two years of college coursework
Skills:Excellent written and verbal communication, customer service and organization skills. The ability to prioritize tasks, work independently and/or within a team environment
Preferred Work Experience:Experience in a Higher Education Setting
Excellent customer service skills with proven knowledge of how to work effectively and professionally with all levels of internal and external constituents
Professional and positive demeanor with the ability to anticipate and mitigate issues
Proven ability to pro-actively organize and prioritize multiple tasks and consistently meet deadlines
Ability to establish effective working relationships and networks to successfully accomplish objectives
Expert in working independently and in a team environment
Strong proficiency in using the MS Office Suite (Outlook, PowerPoint, Excel, and Word) and using/maintaining databases
Self-motivated with a high level of initiative and follow-through

210

Graduate Support Coordinator Resume Examples & Samples

Coordinate with academic and administrative offices across the university to resolve student and automation issues
Interpret Graduate Colleg procedures and policies
Evaluate and analyze services related to document review and analysis
Develop recommendations for improving accuracy and efficiencies
Advise academic unit heads, committee chairs, faculty, and staff on graduate student issues and processes
Work closely with Associate and Executive Directors to develop ideas, concepts, and tactics necessary to further understanding, support, and awareness of complex issues
Work closely with curriculum development team to support as needed

211

Administrative Support Coordinator Resume Examples & Samples

Experience in accounting and budgetary procedures
Experience in office coordination
Proficiency in Microsoft Word, Excel, Outlook
Organizational skills and ability to multitask
Demonstrated ability to organize, plan, delegate and provide lead work direction to others as needed
Ability to use and operate standard office equipment such as PC, printers, copy machines, multi-line telephone, and fax
Strong interpersonal skills; Ability to establish effective working relationships in a diverse environment
Problem solving skills; Ability to understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas
Knowledge and understanding of the specific accounting procedures and budgetary requirements of the University, College and Department
Demonstrated experience with preparation of course scheduling
Proficiency in Common Management System (CMS), Common Financial System (CFS), and Cognos systems

212

Administrative Support Coordinator Resume Examples & Samples

Level of decision making: Primarily routine tasks
Has contact with: Multiple departments
Supervision: Does not directly supervise or manage others
Physical Requirements: Light, occasional physical effort
Inventory, maintain, and order all office supplies and equipment as needed
Assist in season and monthly ticket mailings
Maintain and organize filing system
Maintain departmental budget book
Maintain and organize current and past client files
Previous experience with Veritix or other ticketing system preferred
Must possess basic computer skills using such programs as Microsoft Word, Excel and Outlook

213

Customer Support Coordinator Resume Examples & Samples

Processes incoming bookings, modifications, cancellations in line with EF’s Criteria
Liaises with sales offices and other departments regarding enrolments to ensure entry and visa requirements are met, and school/accommodation capacity is properly managed
Participates in student intakes
Covers reception duties on rotation with other staff
Deals with general daily student enquiries, ensuring outstanding levels of service and logging all student communication in Elektra
Assists students wishing to make course changes, encouraging upgrades and extensions
Helps students with insurance claims and arranges medical appointments, ensuring students are accompanied where necessary
Manages first week chats, ensuring there are adequate staff members available to conduct each session and any negative comments are followed up
Assists with direct sales enquiries showing prospective students around the school, providing quotations and ensuring enquiries are followed up
Prepares confirmation letters for students
Ensures visitor’s book is well managed and all visitors/contractors are issued with name badges
Deals with enquiries from sales offices & other incoming calls & enquiries
Assists with preparing & updating school information such as sales staff booklets, student handbook etc
Assists with preparing written administration information for student intake folder
Assists Customer Support Manager with arrangements for familiarization tours or other visits to school

214

Administrative Support Coordinator Resume Examples & Samples

Processing various financial functions within SAP; troubleshooting and resolving problems with SAP
Create check request for reimbursement and cash requests, make runs to cashier as needed, check status of payments, travel reimbursements, PO#s, and forward invoices to AP (Accounts Payable) for payment
Determines work priorities and monitors progress toward work deadlines in a timely fashion
Ordering office supplies and other supplies for the office
Copying and filing documentation in an organized fashion
Work with director on graduation and orientation events and other events as needed
Using personal computer and related software for word processing, graphics, databases, and spreadsheets
Organizing, screening, and prioritizing mail; answering questions and furnishing information on behalf of supervisor
Generating, assisting with, and proofreading general correspondence

215

Expedition Support Coordinator & EPM Resume Examples & Samples

As Expedition Support Coordinator (ESC) you are to provide administrative support for the seven EPMs (broadly covering Latin America, North Africa and Southeast Asia) within the team
As Expedition Planning Manager (EPM) for Croatia, Montenegro, Norway and Iceland you are tasked to develop, plan, organise, risk assess and manage safe overseas expeditions within your portfolio of destinations
Must be a strong administrator with a good eye for how systems can be improved and the confidence to implement improvements
Applicant should ideally be of degree calibre or possess equivalent qualifications
Mountain Leader Training may prove helpful to the role
At least one year’s office experience
Extensive developing world independent travel and / or expedition experience (particularly to Europe)
Working within and managing a budget
Excellent IT skills are essential. Working knowledge of Microsoft Office, PowerPoint, Databases and ideally video editing skills
Knowledge of specific destinations and continent
Knowledge of the outdoor industry would be useful
Knowledge of World Challenge would offer a useful base
Must be able to work under pressure and to tight deadlines
Ability to multi task is necessary
Ability to manage time effectively, delegate appropriately and work under your own initiative is necessary to being successful within this role
Negotiation skills (particularly when dealing with overseas suppliers)
Preferably hold a valid UK driving licence
A second language specific to the region may prove advantageous

216

Support Coordinator Resume Examples & Samples

Operate multiple-call telephone console and route calls to appropriate people in accordance with company guidelines
Uses SharePoint for billing, agent enrollment, and adding and removing private offices
Maintains and monitor CN applications for Commissions NOW
Assists in creating weekly newsletter
Updates SOPs and Office Administrator trainings
Must work the hours of 8AM- 5PM
Ability to be professional, courteous, and customer-centric via telephone, email, and in person
Ability to speak, read, write, and understand Spanish
Willingness to “roll up the sleeves” and do what it takes to get the job done
Works well on a team and collaborates with others
Ability to interact with employees and vendors in a professional and courteous manner
Capable of multi-tasking and meeting tight deadlines
Requires proficiency in Microsoft Office applications
Proven ability to work well with a varied group of individuals
Excellent command of the English language- written and verbally

217

Support Coordinator Resume Examples & Samples

Fulfill front desk receptionist duties including greeting visitors, daily distribution of mail, ordering of office supplies, maintaining EDQ phone list, answering Experian Data Quality main phone line and transferring calls as necessary
Fulfill office manager duties including coordinating with office vendors and property management
Assist with new hire setup including organizing new hire equipment, processing new hire paperwork, and adding new users to employee systems
Administer and manage our leaver process including generation of leaver emails for managers and removing users from internal systems
Managing regular employee system data updates
Assist in the management/facilitation of office events
Help drive company culture through ad hoc engagement initiatives
Maintain the company training calendar and data within the Learning Management System (LMS)
Ad hoc projects and Performance Optimization department support as needed

218

Administrative Support Coordinator Resume Examples & Samples

Equivalent to three (3) years of general office work under supervision which has provided the applicant with the stated knowledge, abilities, and skills
Use of word processing and spreadsheet software programs
Use of computer network systems
45%- Independently responsible for the coordination of the day-to-day functions in support of the MLG and Women's Studies Department
5%- Other duties as assigned

219

Partner Support Coordinator Resume Examples & Samples

Ensure order coordination, verification and corrections are completedwithin defined service level agreements
Work with the senior sales team to ensure customer orders areprocessed appropriately
Assist with incubating process for new products during the earlyphases of introduction
Work cross functionally with advanced technical support teams tomanage escalation mailboxes and ensure timely and accurate resolutionwithin defined Service Level Agreements
Provide order support and coordination for advanced voice and dataservices including the small business, mid-market and Enterprisechannels
Review contract and validate services with customers to ensureaccuracy
Serve as primary interface with identified customer IT/technicalpersonnel/vendor/VAR
Interface with various levels of sales, operations, engineering, andother functional groups to ensure order flows appropriately
Regular, consistent and punctual attendance. Must be able to worknights and weekends, variable schedule(s) and overtime as necessary

220

Incident Support Coordinator Resume Examples & Samples

Ensure compliance with portfolio health and safety risk assessments
Compile and produce reports for incidents and site visits
Complete all necessary out of hour’s site visits/audits across the business portfolio to ensure compliance with standards
First Line responder to any site emergency response requirements i.e. floods, fire, alarm activations
Monitor all established IP links with remote locations
Support the Resource Management Team in all aspects of guarding operations
Maintain an active duty of care to all site based staff by completing lone worker check calls and monitoring company book on and book off activity
Ensure the requirements of the company’s client base are continuously met and exceeded
Control the issue and receipt of the company’s key holding for the head office and client locations
Develop and initiate all necessary Standard Operating Procedures to maintain continuity of business operations

221

Administrative Support Coordinator Resume Examples & Samples

A bachelor's degree or equivalent combination of education and related work experience in administrative support in a business office environment
One year of experience performing business math, analyzing financial data, and making projections
Intermediate Microsoft Excel experience, particularly in finance-related uses, including use of formulas used to compile financial data
Higher Education experience
Experience in SharePoint and PeopleSoft

222

Business Support Coordinator Resume Examples & Samples

Build customer relationships by identifying customer needs, coordinating services, monitoring customer trends, and managing expectations
Education: Bachelor’s degree (B.A./B.S.) or equivalent in life sciences or related discipline
Experience: One to two years related experience

223

Administrative Support Coordinator Resume Examples & Samples

Ability to maintain confidentiality of information
Detailed working knowledge of university, college and academic program office infrastructure, policies, and procedures and College of Education programs
Knowledge of campus data systems, including SacVault (COGNOS), CMS (Human Resources, Student Administration, and Financial Systems), VPD (Stockless supply), TRS (Travel Expense Claims), ASTRA

224

Business Support Coordinator Resume Examples & Samples

Associates Degree or Bachelor's Degree is a plus
Must have 5 to 7 years of related experience
Strong computer skills including proficiency with Microsoft Word, Excel, Outlook and Access
Proficient with SAP
Must be detail oriented and self-motivated
The ideal candidate will be a results-driven, team player with a positive attitude who is an excellent communicator and good follow-up
Ability to work independently and manage multiple projects and priorities

225

Imaging PRO Support Coordinator Resume Examples & Samples

Maintain Sony Imaging PRO Support member database and work with cross-functional teams to increase PRO Support membership
Manage equipment loans for Sony Imaging PRO Support members and to support Sony attended events
Maintain Sony Imaging event calendar, working closely with cross-functional teams for planning and required product support
Coordinate the selection, ordering, and delivery of promotional items for Sony Imaging PRO Support events, working closely with the DI marketing team
Maintain inventory management of Sony Imaging equipment locker and in-house requests for gear
Bachelor’s degree is required or equivalent and ideally 1-2 years of related experience
The qualified candidate must be customer focused and also possess strong written, oral communication and presentation skills as well as public speaking experience
The candidate must have the ability to work independently with minimal supervision, be a strong self-starter, and have excellent follow-up
Proficiency in PowerPoint, Word, Excel and Outlook is required. Database management and/or Project Management experience strongly preferred
Excellent planning and organizational skills are a must
The ability to work effectively with cross category functional teams is required
Attendance at Sony Pro Support events may be required, so must be able to travel 10-15% of the time

226

Business Support Coordinator Resume Examples & Samples

Capturing and maintaining Features & Sponsored events costs via business operations reporting tool
Invoices & expenses review/approval/Coding via our accounts payable & Concur expenses systems in London
Strong understandings of Company’s policies to ensure expenses are within policy
Part of the on-call team to distribute cash during breaking news to our teams on the ground
Bachelor Degree in a Business Field (preferably Accounting or Finance)
Working experience in multinational companies is preferred
Experience and interest in television production is desirable
Knowledge of Expense report systems (such as Concur) and accounts payable systems (such as PeopleSoft, Ariba etc.), other Accounting and Finance systems are a plus
Must be Accurate, detail‐oriented, analytical, a good communicator, have good interpersonal skills, and be highly organised
Must show initiative; be self‐motivate and work well under pressure in a fast-paced environment. A team player with patience is essential

227

Asset Protection Support Coordinator Resume Examples & Samples

The role holder is responsible for supporting the Security Services Department in delivering the varied tactical day to day security services across the Habitat and Argos estates which covers central/group buildings, distribution centres and stores. Services include guarding, alarm installation, maintenance and monitoring, key holder services, lone worker devices, CCTV installation, supply of guarding and detectives, safes and cash in transit. Conducting quality assurance visits to ensure installations are delivered to the required standard
Proactively engage with key internal & external stakeholders to identify issues with the delivery of services and take proactive measures to address
Accountable to cover administration duties, maintaining accurate records of delivery that are required by the security services department which include maintaining accurate records, liaising with store and key stakeholders and use of Coupa
Maintain accuracy of all security related policy and procedures, communicating changes
The management of security related projects ensuring delivery to key objectives, deadlines and budget. Engagement of key stakeholders, organising project meetings, updating and circulating relevant documents
The role involves travel throughout the UK and there may be a requirement for overnight stays
Be a confident professional with previous Security / Asset Protection related experience
Prior experience of managing and delivering projects would be preferred
Able to prioritise workload and plan short to medium term objectives
Possess good analytical skills with ability to source data, analyse and present findings to teams
Ability to communicate and influence effectively across or levels
Can do attitude, comfortable with a fast pace and able to solve problems without direction
Ability to think creatively ensuring delivering of best in class security solutions

228

Field Support Coordinator Resume Examples & Samples

Manage Inventory and Tools for site with monthly cycle counts, Full year Inventory & tool counts, Forecast inventory needs to proactively ensures necessary parts are available, Setting of Safety Stock and Maintaining System Software for Inventory Control, Pick & Build Service Kits for service teams, Shipping & Receiving of all parts/materials/tools, Assist with Down Turbines, Manage Serial Numbers for site & Serial number change request, Scrap Request and Defective parts, Create PR's for Cranes, Consume/Return to stock parts. Monthly Reports-Consumptions, Assist with Budget, Assist with quoting supplies,Maintain misc. stock items (pigmat, rag's, paint pens, etc.), Assist with Safety Stock & PPE, MSDS, Environmental Containment, Manage a clean and safe Warehouse. Drive LEAN processes in the warehouse to increase efficiency and reduce waste
Adhere to all released planning processes and help maximize planning performance. Maintain planning board to accurately reflect all actual technician / turbine work performed at sites and maintain forecasts, planned work to ensure proactive and cost efficient labor, material and asset (crane, tools) results. Communicate daily with lead technicians, technicians, CIM, and site leadership in execution of site planning and inventory control. Support reduction of equipment downtime and increase energy production output through maintaining data of all scheduled, unscheduled, warranty, CIM, T&M, and/or other turbine work. Responsible for site compliance to approved processes; enter contractor time and facilitate time entry for site personnel; provide SAP fundamental instruction and assist with system problem solving and error processing. Enter and monitor data and maintain site data integrity as measured by performance to key Process Performance Indicators (PPIs). Identify and provide recommendations for planning and SAP process changes to enhance service operational and turbine performance. Work with site personnel, compliance, and others to validate improvements and changes. Adhere to all released planning processes and help maximize planning performance
Support Vestas Safety policies: order personal protection equipment (PPE) for technicians, maintain safety data sheets (SDS), environmental containment, ensure a clean, safe and Lean warehouse
Support other sites to solve issues impacting the greater organization. Promote the values of Simplicity, Accountability, and Collaboration. As experience develops, candidates should promote a sharing and learning environment where others are developed throughout the organization
Acts as a trainer to technicians across area regarding SAP entry of inventory and service order accuracy. Primary work will be within U.S. or Canada
Demonstrated ability and experience in planning, logistics, scheduling and inventory control
Strong organizational skills with LEAN experience
Advanced PC computer skills in MS Office (Word, Excel). Preference given to those with SAP experience
Ability to work in both a team-based environment and independently. Candidate should be capable of working remotely without need for supervision
Solid time management and demonstrated organizational skills to ensure both individual and assigned department goals are met
Passport for international travel is preferred

229

Service Support Coordinator Resume Examples & Samples

The Service support coordinator as part of a core team who are accountable for maintaining Operational Support; SLA’s and processes to support Field and Onsite Service, responsible for the ownership of Client Care query resolutions using intercompany data systems together with multi-faceted administration services to the Client Care organisation
The Service support coordinator will work closely with Service Management, to assist in the developing a consistent support network and support processes
You have the opportunity to be agile, work from and be in Hatfield office at least 3 days a week
Drive first time resolution, improve Turnaround time, support & SLA to our clients
Handling of incoming service related telephone calls/fax’s/emails
Ownership of Client care / Service related queries via the QSERVICEADMIN, QSERVICECO queues
Ensure that processes, procedures and practices are undertaken in a consistent approach across business units within UK & IBU, documented and version controlled
Involvement in projects and initiatives related to Client care
Assist in the production of monthly operational report packs
Undertake any other duties reasonably requested by the Service Operations Manager /Service Director
General Office administration
Experience in working in Service / Sales Administration / Coordination environment
Experience in using customer service related systems such as SAP, PowerPoint, Excel and Word, in house PB systems (PbP, PP, Webextender, and Flame)
High level of detail, accurate data entry is paramount
High level of interpersonal and communication skills / good telephone handling skills
High level of confidence in using bespoke service management system(s)
Ability to form close working relationships with service management, engineers and other internal departments
A 2nd European Language would be preferred (French / German)

230

Project Support Coordinator Resume Examples & Samples

Responsible and accountable for sample management database design, set-up, and sample importing, and may escalate complex database or LIMS issues to senior level staff and/or management
With guidance from Sr. PSC, collaborate with external stakeholders to ensure sample management database study design, receipt and distribution/processing and storage requirements are aligned with clinical analysis timelines
Maintain oversight of sample portfolio for clinical studies, regardless of storage or analysis location; collaborate with vendors to ensure tracking and sample date requirements are met
Ensure review, approval and maintenance of all necessary documents according to defined processes and guidance documents
Import sample data and perform QC on samples shipped to BRM Operations to ensure high quality sample data in BRM sample management systems and report any high sample discrepancy rates to stakeholders, as required
Ensure eCRF informed consent information is linked to samples and is reconciled prior to shipment for analysis, where appropriate
Work in partnership with study personnel, BOMs, external labs and vendors, where necessary, to ensure quality sample tracking and reconciliation processes are in place and roles and responsibilities for sample reconciliation are agreed
Communicate issues with sample quality to monitors and / or investigator sites in a timely manner and ensure that appropriate action is taken by BRM Operations and / or external Vendor partners
Communicate and address discrepancies and issues with sample collection information to the monitor, site, SMT and BOM in a timely manner and ensure appropriate action is taken to resolve the issue or discrepancy
Confirm sample shipments are made according to the agreed shipping schedule for the study and take corrective action where this is not the case
In collaboration with biosample analytical/operations managers (BAM/BOM), appropriate study personnel and sample analytical labs, maintain oversight of study sample analysis timelines and data requirements to ensure sample delivery to analytical labs according to agreed schedules in collaboration with other BRM groups
Translate study team sample needs regarding sample availability, inventory, and testing timelines into detailed instructions to BRM Operations to enable execution of sample handling needs as per study requirements
Responsible for the creation of study specific documentation to account for deviations from standard procedures for LIMS activities
Provide (interim) support of kit resupply requests for supported ongoing, insourced studies
Implementation of required changes to systems to support amendments to ongoing insourced studies
Support the development and implementation of GCP compliant sample information and analytical result tracking procedures
Provides input into on cross-functional data workflows involving both internal and external sample and results management as requested by project and data managers

231

Channel Support Coordinator Resume Examples & Samples

Provides support to a team of sales (inside/outside) representatives
Responsible for monitoring overall account activity for assigned group
Tracks data and creates reports regarding market conditions, sales results, team earnings, etc
Responsible for lead and order management activities for specified area of sales group (separated by account size or geographic territory)
Takes orders on self-qualified leads when appropriate
Prepares product/license quotes as needed for pre-sales customers
Typically requires a minimum of 2 - 4 years of related experience

232

Contract Support Coordinator Resume Examples & Samples

Assist hiring managers/directors with the hiring of new full and part time employees for open positions which includes advertising the positions, routing the necessary forms, and completing and assembling the necessary hire packet documents. Coordinate paperwork for termination/resignation process for employees
Assists the UNO Human Resources Department with any of the following functions
The submission of UNO SharePoint forms, payroll certifications, and all additional necessary forms for full‐time and student employees annually or with each contract period
Helping employees with HR paperwork, payroll documents, benefit documents and other work information as necessary
Acting as a liaison for UNO MTSC employees with University offices and the contracts' point of contact. Maintaining and updating all HR, contract and confidential personnel files and documents
Verifying and entering employee leave slips along with assisting with leave and/or FMLA leave related questions
Reviewing and entering student timesheets for payment
Assisting with any aspects of the hiring process which may include, but is not limited to, work related to the advertisement process, EEO assistance, and employee orientation
The ability to deal with difficult situations and different personalities in a diplomatic manner
Minimum 1 year of professional human resource or business management experience
Knowledge of state purchasing, travel and hiring policies
Degree in Human Resource Management, Business Administration, Business Management, or other relevant business field
Business-oriented and relevant industry certifications including, but not limited to, PHR, SPHR, Six Sigma

233

Graduate Program Student Services Support Coordinator Resume Examples & Samples

Provide direct support to students in SGSUP’s graduate degree programs from initial inquiries to graduation including communication of all policies and processes pertinent to timely progress
Provide guidance in navigating administrative systems including iPOS, ProQuest, travel grants, reimbursement requests, etc
Responsible for understanding and clearly communicating degree requirements, opportunities, and deadlines for each of the degrees to faculty advisors, degree and program coordinators, associate director as well as students
Responsible for oversight of processing of applications and maintenance of student records using internal and external systems (e.g. Graduate Application Review system, Excel spreadsheets, and PeopleSoft, Gportal student awards)
Coordinate recruitment campus visits of prospective doctoral students, including travel logistics and working with faculty and administrative leadership to develop and implement an engaging agenda
Work closely with the graduate associate director with admissions letters. Verify funding offered with SGSUP Business Office and send School admissions letters to potential students
Organize activities for incoming graduate students each fall term including: orientation, office assignments, assisting students with required tasks/paperwork such as HR packets, SPEAK Test (for international students)
Coordinate and/or assist with graduate-related school events including community-building efforts, graduation, boot camps and professional development/networking opportunities
Work closely with the graduate and undergraduate associate directors on TA/RA assignments and annual evaluations
Staff the graduate committee including agenda preparation, minute-taking and distribution, and appropriate follow-up
Support the school’s awards committee as its work pertains to graduate students, including promotion of awards, notification to recipients and organizing of pertinent supporting documentation
Serve as Roster Contact for graduate level courses; process and track overrides for students to enroll in required courses and ensure students are enrolling in appropriate course(s) based on individual program progress; steward posting of final grades at the end of each term and ensure transcript accuracy once students successfully complete degree requirements and defense
Work directly with members of the Graduate Education office to ensure accurate interpretation and enforcement of program and university policies and procedures
Attends regular graduate support staff meetings and represents the programs/school on various college, university and professional committees
Work with school's Business Operations Manager to facilitate TA and RA support each term, including but not limited to the preparation of offer letters sent to supported students and entering tuition waivers into PeopleSoft. Process offer letters for annual block grant awards (if funded) and enter awards into PeopleSoft
Provide regular and ad hoc reports to School leadership; reflect on current processes and provide opportunities for improvement and efficiency where appropriate
Process Master’s-in-passing (MiP) applications
Support associate director with graduate program components of annual learning outcomes assessment process
Provide direct supervision of student worker or part-time staff member (up to 20 hours per week) to assist with meeting the outlined graduate program tasks and deadlines
Evidence of a Master’s Degree and direct experience related to position
Experience working with graduate-level programs
Experience working with research-based (MA and/or PhD) graduate students
Experience with PeopleSoft/Oasis (e.g. G-Portal), Sales Force, MS Office programs, Dashboards, WebXtender and Blackboard
Experience working in an institution’s central graduate college or similar environment

234

Customer Support Coordinator Resume Examples & Samples

Receive and log the results of all telephone calls and emails from Customers
Ensure the preparation and issue of the weekly defects report
Ensure the preparation and issue of weekly exception report
Liaise with the NHBC claims department as required
Ensure the correct allocation of work to the Customer Support Operative team, the existing site teams and / or contractors to fix issues that have arisen in new customer homes
Allocate any NHBC inspections and other inspections as required
Ensure materials are available in store on site as they are needed
Co-ordinate the scheduling of the Customer Relations Manager’s diaries
Address unsuccessful/poor remediation of customer issues
Undertake defect reporting for the Customer Support Manager, keeping them aware of defects which are cropping up regularly
Monitor customer and issue handling
Ensure that out-of hours services and reporting work effectively
Maintain complaint spreadsheet and provide weekly updates to the management team
Acknowledge and correspond with complainants within agreed timeframes
Summarise and recommend to the management team resolutions
Ensure that all complainants receive regular updates relating to their complaint
Provide reporting to the management team
Order materials for the team, process PO’s and invoices. Undertake any contra- charging and raise cheques
Ensure data is being pulled and recorded for all customer issues and KPIs
Ensure that Health and Safety is followed and site regulations are adhered to

235

Student Support Coordinator Resume Examples & Samples

Administer student support services programs (e.g. student housing, student events, etc)
Lead in the development of student related marketing/communications materials which may include print, and web based
Maintain records and generate reports related to activity in assigned area(s)
Coordinate student related activity or service with other campus departments as required
Develop and communicate new or revised polices relative to student support services provided
Work Experience: Five to six years job related experience
Certifications: N/A
Skills:This job requires advanced knowledge of administrative processes and possess customer service skills in area(s) of specialty. Skills in oral and written communications, multi-tasking and organization are required as is use of office related and specialized computer applications and systems
Preferred Skills:In Design, Adobe Suite, MailChimp, and CMS

236

Application Support Coordinator Resume Examples & Samples

Degree Educated with 3-5 years/1-3 years post graduate work experience in IT Services environment and /or business facing IT role
Communicative & presentation skills
Basic knowledge of 1C & MS SQL
Understanding of operation principals of ERP systems (such 1C, SAP)
Preferable experience in large global organisation using in-sourced and out-sourced IT services and a good working knowledge of the management of global applications services

237

Technical Support Coordinator Resume Examples & Samples

MBO(+) education
Language: fluent in English is a must (spoken and written)
Additional languages: German or French or Spanish or Italian is an advantage
Good network relationship skills
Clear written and verbal communication skills
Ability to work under own initiative and as part of a team
Process problem solving abilities
Proven track record in a high pressure environment
Proven experience with multiple systems
Highly competent with all PC applications
Disciplined and Flexible
Administrative experience preferably in an international environment
Help or hire desk experience is an advantage
Technical understanding is an advantage

238

Customer Support Coordinator Resume Examples & Samples

Ability to work well within a team
Strong customer support skills
Organised with attention to details, enjoy multi-tasking
High level of initiative and problem-solving skills
Creative & energetic, able to think "on your feet"
Able to handle difficult situations with ease, remain calm and positive under pressure
Flexible attitude toward work
Helping the Customer Support Manager to ensure that the administration of the school is run smoothly and effectively in all areas
To help maintain ‘one team’ where the different departments liaise and interact effectively and efficiently
Assisting with student services, such as new student induction, registration and departure (including transportation)
To support students in their daily life and enable them to achieve the best experience and highest learning possible
To ensure excellent welfare provision in the school
Helping to ensure there is clear and concise communication within the school
Assisting with confirmations of all incoming student bookings as well as change requests
Support students in relation to adhering to visa compliance, immigration regulations and registration with GNIB office

239

Administrative Support Coordinator Resume Examples & Samples

Strong organizational and multi-tasking skills to handle multiple priorities and meet deadlines
Experience with specialized computerized estimating/costing/billing system used by Reprographics (such as PrintSmith and DocXpress) and Mail Services (such as EMS/G2)
Experience working in a Print and/or Mail environment
Experience with University Financial systems CFS, Cognos & Data Warehouse
Experience working in a fast paced, deadline driven production environment
Experience providing customer service by phone or in person to a diverse population of all levels
Experience with website maintenance
Three (3) references who can speak to a broad range of candidate’s professional qualifications (including name, title, and telephone number)

240

Channel Support Coordinator Resume Examples & Samples

Communicates and liaises verbally and in writing between partners/customers/third parties and relevant staff, and interprets and responds clearly and effectively
Operates and manages sales telephone queue and other queues, including all incoming calls/emails to sales associates and general sales distribution calls/emails
Makes outbound calls as necessary to support daily business functions
Maintains internal queues and updates records efficiently to reflect internal and external requests
Establishes and maintains effective working relationships with co-workers, supervisors and the business public
Logs information on calls and maintains detailed and accurate records of the appropriate nature of each call including creating sales prospects in the database when needed
Trains new staff as necessary on the basic functions of applications and daily duties, various sales reports and provides necessary training documents
Operates a variety of standard office machines, including a personal computer and a variety of computer software, phone, fax, calculator and photocopy machine
Files/retrieves data and researches inquiries to address service issues
Adheres to company policies as defined
Accepts and completes assignment with open, cooperative, positive, and team oriented attitudes
Actively participates in team meetings and 1 on 1 communications
Develops and maintains a thorough understanding of applicable products and services as they evolve and communicate these programs to business public
Increases knowledge through internal resources, supervisors, fellow employees, company trainings, and trade publications
Continually improves performance to drive toward internal promotional opportunities
Bachelor's Degree (BA) or equivalent experience in Business Administration or related field preferred
Knowledge of basic computer functions including email and Microsoft Office
Strong written, attention to detail, and oral communications
Proactive troubleshooting, listening and problem solving skills
Excellent time-management skills with the ability to meet deadlines
Maintain regular and punctual attendance
Ability to work in a fast-paced, multi-task team environment
Ability to interact with a diverse population
Ability to sit and work on computer for long periods of time
Ability to accept and evolve with changes in policies and procedures
Ability to work well, even thrive, under pressure

241

Business Support Coordinator Resume Examples & Samples

Management of the Cisco Telephony System and RMG Wallboards
Management of our internal customer access directory
Operational and Financial Reporting
Control Speedy Direct account allocations and liaise with relevant departments
Organise Induction Programmes for new starters
Organise and co-ordinate NVQs to support Training Team
Organise and co-ordinate all Product Training within Direct
Organise Travel/Transport (when required) for employees
Raise Purchase Orders
Influence behaviours and culture within the department ensuring professionalism at all times
Promote and ensure team work towards Speedy Values
Champion process improvement for the department and knowledge share
Ensure processes/procedures are safe and comply with Speedy and customer expectations
Accuracy within all Speedy operating systems
Conducting additional Ad-hoc duties as may be required
Following all company procedures and policies within the Company handbook
Ensuring all relevant training has been attended
Attend PDR’s and work towards achieving goals set
Excellent standards of attendance and punctuality

242

Program Support Coordinator Resume Examples & Samples

Post-secondary education in Administration or similar
Financial analysis background is an asset
Intermediate administrative skills are essential
Proficient in Microsoft Office Suite including Word, Excel & PowerPoint
Intermediate administrative experience required
Ability to multi-task and respond to changing needs in a busy environment
Comfortable using a variety of software based platforms in completing job tasks
Self-motivated and works as a team player

243

Support Coordinator Resume Examples & Samples

Must be available to take calls, be productive, and engage in positive interactions, effectively meeting the needs of the Field Sales staff while reinforcing trust and taking into consideration the Field Sales reps’ and customers’ time and availability
Contact potential customers via telephone in order to process pending orders that have been placed via retail locations, online partners, or through the company website
Responsible for getting orders scheduled or rescheduled with the customer by placing calls, both manually and via dialer
Must have the ability to demonstrate dependability, flexibility and sound judgment by adhering to schedules and meeting all productivity, quality, and performance standards ,as well as, taking ownership for their own actions in all areas of the Field Sales, 3rd party partners, and customer’s experience with the contact center
Must be willing to adjust and adapt to all aspects of the business in an ever changing work environment, while understanding performance goals, how they are measured, how to reach them, and work with others as necessary to achieve these goals
To assess and correct work orders to ensure their completion and accurate billing. All work orders are evaluated to ensure they are operationally sound and customers will be billed correctly for requested services
Process eForm orders
Apply all business rules, to ensure the integrity of the work order
Extensive knowledge of and the ability to support all Charter Spectrum’s products and services including TV, Internet, and Phone
Take action to proactively learn new information, report department impacting concerns, and share best practices with others
Adheres to all Charter and company/department procedures and guidelines

244

Faculty Support Coordinator Resume Examples & Samples

Must have good time management and organizational skills
Must be service-oriented
Must have intermediate to advanced level of skill in MS Word, Excel and PowerPoint
Ability to prioritize and manage a diverse group of activities on a daily basis despite multiple interruptions and to handle a variety of tasks simultaneously
Ability to maintain and operate printers, faxes and copiers
Ability to remain calm and professional under pressure
Ability to take initiative, willingness to tackle projects, and have good follow-up and follow-through
Ability to maintain a positive and helpful attitude during times of stress
Familiarity with editing web content, online forms, and html file management
Familiarity with accounting systems
Familiarity with calendaring software
Familiarity with a website content management system

245

Systems Support Coordinator Resume Examples & Samples

Daily break/fix items (password resets, display issues, malware troubleshooting, etc.)
Software and hardware installs
Workstation setups, tear downs and moves
Imaging new or replacement systems
New hire and termination procedures
Inventory tracking
Assisting System Specialist, Team Lead with other projects including things like writing FAQs or documentation, monthly patching audits, etc
LI-DL
Thorough understanding of Windows PC’s preferred

246

Customer Support Coordinator Resume Examples & Samples

Tend to customer issues and general satisfaction
Payment tracking
Pre Departure tracking of our students
Please submit your cv in English

247

Program Support Coordinator Resume Examples & Samples

Proficient in Microsoft Office, with specific need for expert skills in PowerPoint and intermediary to expert skills in Excel
Superior oral communication
The ability to execute projects with speed and accuracy by applying strong leadership and project management skills
Ability to multi-task, prioritize, and work well under deadline pressure
Strong interpersonal skills and the ability to build professional relationships with stakeholders
Demonstrate proactive approaches to problem-solving with strong decision making capability in a consultative role
Forward looking thinker, who actively seeks opportunities and proposes solutions

248

Restorative Practices Support Coordinator Resume Examples & Samples

Respond to incoming referrals from school staff to assess appropriate response
Inform and prepare participants for restorative circles and/or dialogues
Contact parents/guardians, as appropriate, to invite or inform about a restorative meeting
Coordinate the delivery of restorative circles to students and staff through referrals from School Administration and School Staff
Provide participants, parents and appropriate staff with agreement/outcome of restorative process with follow-up with all parties to ensure completion of agreements/outcomes
Provide School Administration with written documentation these agreements/outcomes
Work with School Administration and School Security Officers to discuss school climate concerns and specific incidents that affect school climate
On behalf of School Administration, identify potential restorative community service opportunities
Identify and build relationships with school, parent and community stakeholders
Theoretical and practical understanding of restorative practices, conflict resolution and de-escalation, plus a commitment to attend prescribed professional development to develop necessary skills
Ability to engage youths and adults and where necessary, facilitate difficult conversations
Ability to work independently AND as part of a team and to manage collaboration with a wide range of individuals & entities
Strong communication skills, written and oral, including the ability to provide necessary reports to School Administration
Self-motivated with organizational and time management skills
Ability to work under pressure and effectively diffuse crisis situations
Demonstrated skills to motivate students and staff, communicate with individuals from varied educational and cultural backgrounds, work collaboratively with various groups within the school and in the community
Possess a minimum of 3 years of experience interacting with youths in a K-12 school environment

249

Program Support Coordinator Resume Examples & Samples

Preferred Work Experience: Experience with purchasing, receiving, and inventory; Experience with a document imaging system; Experience developing and implementing internal business procedures
Preferred Certifications: N/A
Preferred Skills: Proficiency with Microsoft Access, Workflow software, and CRM/Helpdesk

250

Support Coordinator BRG Resume Examples & Samples

Overall responsible for the BRG support services
Assist BRG in donor coordination and facilitate donor meetings
Establish relationships between BRG and national and international research institutions and assist in the development of research proposals for field laboratories
Preparation of progress and technical reports as needed

Download Support Coordinator Resume Sample as Image file

Related Job Titles

Contract Coordinator Resume Sample

Sales Support Coordinator Resume Sample

Clerical Support Resume Sample

Administration Support Resume Sample

Infrastructure Support Resume Sample

Membership Coordinator Resume Sample

Desk Side Support Resume Sample

Analyst, Support Resume Sample

Operational Support Resume Sample

Administrative Coordinator Administrative Support Coordinator Resume Sample

Desk Support Resume Sample

Browse More

Support Coordinator Resume Samples

The Guide To Resume Tailoring

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies

Tailor your resume & cover letter with wording that best fits for each job you apply

Resume Builder

Resume Builder

15 Support Coordinator resume templates

Read our complete resume writing guides

How to Tailor Your Resume

How to Make a Resume

How to Mention Achievements

Work Experience in Resume

50+ Skills to Put on a Resume

How and Why Put Hobbies

Top 22 Fonts for Your Resume

50 Best Resume Tips

200+ Action Words to Use

Internship Resume

Killer Resume Summary

Write a Resume Objective

What to Put on a Resume

How Long Should a Resume Be

The Best Resume Format

How to List Education

CV vs. Resume: The Difference

Include Contact Information

Resume Format PDF vs Word

How to Write a Student Resume

Facilities Svcs & Support Coordinator Resume Examples & Samples

Commercial Bank-reb Credit Support Coordinator Resume Examples & Samples

Customer Support Coordinator Resume Examples & Samples

Commercial Bank-credit Support Coordinator Resume Examples & Samples

Corporate Liability Credit Support Coordinator Team Manager Resume Examples & Samples

Facility Support Coordinator Resume Examples & Samples

Support Coordinator Resume Examples & Samples

Consumer Asset Support Coordinator Resume Examples & Samples

Partner Support Coordinator Resume Examples & Samples

Senior Client Support Coordinator Resume Examples & Samples

Technical Support Coordinator Resume Examples & Samples

Support Coordinator Resume Examples & Samples

IT Support Coordinator Resume Examples & Samples

Support Coordinator Resume Examples & Samples

Sourcing Applications Support Coordinator Resume Examples & Samples

Retail Support Coordinator Resume Examples & Samples

Store Services Support Coordinator Resume Examples & Samples

Store Service Support Coordinator Resume Examples & Samples

Project Support Coordinator Resume Examples & Samples

Lending Support Coordinator Resume Examples & Samples

CLE Support Coordinator Resume Examples & Samples

Client Support Coordinator Resume Examples & Samples

Onsite Support Coordinator Resume Examples & Samples

Collection Support Coordinator Resume Examples & Samples

Risk Initiatives & Support Coordinator Resume Examples & Samples

Customer Support Coordinator Bumble & Bumble Resume Examples & Samples

Business Support Coordinator Resume Examples & Samples

Business Support Coordinator Resume Examples & Samples

Technical Support Coordinator Resume Examples & Samples

Production IT Support Coordinator Resume Examples & Samples

Systems Support Coordinator Resume Examples & Samples

Merchandising Support Coordinator Resume Examples & Samples

Partner Support Coordinator Resume Examples & Samples

Service Support Coordinator Resume Examples & Samples

Event & Administrative Support Coordinator Resume Examples & Samples

Finpac Booking Support Coordinator Resume Examples & Samples

Commercial Support Coordinator Resume Examples & Samples

Support Coordinator Resume Examples & Samples

Support Coordinator Resume Examples & Samples

Business Support Coordinator Resume Examples & Samples

Business Intelligence Support Coordinator Resume Examples & Samples

Faculty Support Coordinator Resume Examples & Samples

Program Support Coordinator Resume Examples & Samples

Finpac Operations Support Coordinator Resume Examples & Samples

Licensee Support Coordinator Resume Examples & Samples

Ubelf Support Coordinator Resume Examples & Samples

Store Systems Support Coordinator Resume Examples & Samples

Quote Support Coordinator Resume Examples & Samples

Program Support Coordinator & Analyst Resume Examples & Samples

Retention Support Coordinator Resume Examples & Samples

Advanced Product Support Coordinator Resume Examples & Samples

How to Make
a Resume

50 Best
Resume Tips

200+ Action
Words to Use

Internship
Resume