Membership Coordinator Resume Samples

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J Heller

Jean

Heller

70375 Zetta Run

Detroit

+1 (555) 685 4853

70375 Zetta Run

Detroit

Phone

p +1 (555) 685 4853

Experience Experience

Philadelphia, PA

Membership Coordinator

Philadelphia, PA

Strosin LLC

Philadelphia, PA

Membership Coordinator

Assist in the development of recruitment and retention goals
Assist in developing member and prospective member promotions, events and incentives
Provide exceptional customer service to members with questions, problems or comments and work to resolve the issues in a professional manner
Provide members and guest with complete and accurate information to make their visit successful
Membership & Personal Training Sales - Responsible for working with Club Management to achieve sales goals
Assist the Membership Sales & Engagement Director with hiring, training and developing staff
Develop, manage and track member retention efforts

New York, NY

Lowe Membership Coordinator

New York, NY

Bernier LLC

New York, NY

Lowe Membership Coordinator

Works with the Events Planner to develop, promote, and implement Membership events
Supervises subordinate staff, including student workers, interns, and/or volunteers for Membership-related events
Produces quarterly Membership revenue reports for Lowe Director and Office Manager, including strategic analysis and proposed next steps
Solicits new Members through the development and use of direct mail/e-marketing
Identifies development opportunities for the museum through independent research, including (but not limited to) Corporate Memberships/sponsorships
Ensures that all information in museum Membership database (Raiser’s Edge) is up-to-date at all times
Solicits lapsed Members on an on-going basis

present

Chicago, IL

Executive Assistant & Membership Coordinator

Chicago, IL

Hamill LLC

present

Chicago, IL

Executive Assistant & Membership Coordinator

present

Create and develop presentations for General Manager
Schedule and manage the General Manager’s calendar and travel arrangements
Acts as liaison between various departments and General Manager
Keep records of General Manager’s expenses and prepare necessary expense reports
Ensures VIP amenity requests from General Manager are handled in a timely manner
Draft and/or prepare memorandums and business correspondence ensuring the accuracy of all documents provided
Maintain confidential filling system for correspondence, policies, standards, regulations and various matters related to the General Manager’s office

Education Education

Bachelor’s Degree in Related Field Preferred

Bowling Green State University

Bachelor’s Degree in Related Field Preferred

Skills Skills

Excellent organizational skills, detail oriented, ability to prioritize and multi-task and meet deadlines
Excellent knowledge of marketing and customer service
Knowledge of personal computers, printers, scanners and basic office equipment
Strong attention to detail
Extremely well-organized, goal-oriented and very high attention to detail
Excellent communication skills (written and verbal)
Solid time management and problem solving skills
Highly organized
Able to multitask efficiently and effectively
Comfortable working independently and remotely

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11 Membership Coordinator resume templates

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Membership Coordinator Resume Examples & Samples

Minimum of three years of supervisory experience; three years of experience working in a fast paced administrative setting
Knowledge of Microsoft Office Word and Excel
Handle the financial assistance processing for the Branch according to the financial assistance policy
Conduct the daily audit of transactions, including registrations, cancellations and holds
Review and approve timecards in the eTime system
Run and review various reports and take actions, as required
Handle calls and emails from members who wish to cancel
Download Silver Sneakers utilization report and post to Healthways web portal. Reconcile payments
Assist the Membership Sales & Engagement Director with hiring, training and developing staff
Ensure proper staff coverage at membership desk, including guest services, if applicable
Handle purchasing requisitions. Monitor/order supplies, forms, membership cards, staff uniforms, etc
Be highly proficient in and role model all aspects of the Hospitality Agent position
Actively participate in all training sessions, designated meetings and special events

Development & Membership Coordinator Resume Examples & Samples

Experience with administrative tasks
Experience in professional settings
Experience with special events and programs
Ability to interact with donors and members in a professional manner
Ability to be self- directed
Proficiency with Microsoft Office Products
Attention to detail and the ability to work efficiently
Knowledge and appreciation of contemporary music is a plus
Experience in a museum or music setting is a plus

Membership Coordinator Resume Examples & Samples

Associates degree in related field preferred or equivalent combination of education and experience
Background must include strong skills in customer service, staff supervision, program management, excellent verbal and written skills, volunteer and staff development, and committee and board relations
Demonstrated skills in planning, time management, flexibility, organization and independent work proficiency. Ability to handle multiple tasks simultaneously and to prioritize appropriately
Must have good interpersonal and communications skills and be sensitive, adaptable, professional, and articulate when dealing with others
Excellent computer skills and experience with standard business software
Ability to relate effectively to diverse groups of people from all social and economic segments of the community
Ability to attend trainings and meetings as required even if scheduled outside normal working or regular scheduled hours
Ability to work weekends, early mornings and/or evenings as necessary. MUST BE FLEXIBLE to ensure that the Membership department has adequate coverage
Must be able to work autonomously within the YMCA core values of Caring, Honesty, Respect and Responsibility
Manage welcome center operations ensuring efficient administrative processes while employing a continuous improvement process for the front desk procedures
Oversees welcome center staff hiring, supervision and scheduling
Oversees communication process between welcome center staff and other Y departments
Assists in development and conduction of staff meetings and trainings
Assists with implementation of membership strategies that support acquisition of new members and retention of existing members
Creates a member-focused culture and models relationship-building skills (including Listen First) in all interactions. Fosters a climate of innovation and resolves problems to ensure member satisfaction
Completes regularly scheduled MOD (Manager on Duty) shifts.Resumes Accepted Until3/18/2016

Membership Coordinator Resume Examples & Samples

Comfortable working with a variety of personalities
High capacity for change
Superior customer service experience
Building a community amongst members and staff
Conducting tours
Leading and participating in member engagement activities
Hiring, coaching, supervising, and evaluating staff team of 15-20 employees
Conducting monthly staff meetings

Membership Coordinator Resume Examples & Samples

Minimum of three years of experience working in a fast paced administrative setting
Ability to work in a fast paced environment with competing priorities
Knowledge of Microsoft Office Word and Excel; computer literacy required
Excellent hospitality skills
Availability to work evenings, weekends and holidays
Assist with reviewing and approving timecards in the eTime system
Assist the Membership Sales & Engagement Director with ensuring proper staff coverage at membership desk, including guest services

Membership Coordinator Resume Examples & Samples

Bachelor’s degree preferred; or minimum of two years of equivalent experience
YMCA, fitness facility, or non-profit experience preferred
Supervisory experience in customer service environment preferred
Working proficiency of Windows and MS Office (Word, Excel, Publisher)
Highly attentive to detail
Ability to effectively communicate both verbally and in writing
Must be able to handle multiple priorities in a busy environment
Assists the Membership Director, as needed, with planning, coordinating, implementing and attending membership related events and meetings
Assists with membership activities
Maintains the welcome desk schedule as budgeted
Flexibility to cover shifts as needed during operational hours
Supervises Membership Staff
Assists in hiring, training, and coaching Membership Staff
Communicates on going staff development to the Membership Director
On-call responsibility in absence of Membership Director
Maintains inventory of membership supplies and pro shop merchandise
Assists in organizing AOA (Active Old Adults) programming
Sets an example by adhering to the Welcome Desk Dress Policy standards when representing the YMCA at the welcome desk or at outside visits
Coordinates all member communications
Meets assigned deadlines

Membership Coordinator Resume Examples & Samples

High School diploma or GED required, Bachelor’s degree preferred
YMCA Team Leader certification preferred
Understanding of the nature of the YMCA as a membership organization and the programs associated with membership
Possess skills in managing multiple priorities, organization, attention to detail, communications, customer relations, motivating staff and volunteers
Ability to work cooperatively in a team environment to achieve results
Ability to analyze and solve problems and demonstrate assertiveness to manage the scope and diversity of the responsibilities
Proficiency in Microsoft Word, Excel, Outlook and other computer programs necessary to perform the duties of the job; Daxko knowledge preferred
Must be able to work effectively with a diversity of people, different backgrounds, abilities, opinions and all ages. Interacts regularly with members, volunteers, staff and other community leaders
Provide exceptional customer service to members with questions, problems or comments and work to resolve the issues in a professional manner
Responsible for membership procedures including but not limited to: processing holds and cancellations, processing upgrades/downgrades, working monthly termination reports and follow ups, conduct weekly membership sales audit, and working tour card report
Assist Director of Membership & Healthy Living with developing and implementing 30, 60, 90 day retention plan. In addition, assist in planning and coordinating family events and programs as related to member service or special events
Serve as Member Services Director in the absence of the Director of Membership & Healthy Living, including supervision of Member Services staff. Assist Director of Membership & Healthy Living with facilitating and conducting monthly staff meetings to communicate problems, policies, and procedures and marketing support, as well as correcting and addressing errors made by member services staff and highlighting successes of the department
Support efforts to coordinate all membership systems and procedures relative to recruiting, retaining, and recapturing members
Design and maintain all Membership bulletin boards, community board and flyers throughout the facility according to YMCA Standards
Assist with association marketing efforts to support membership and promotional campaigns as needed
Work with Director of Membership & Healthy Living and family center team to communicate all membership campaigns and events
Assists with hiring, training, coaching, and supervising member services staff; emulate strategies to motivate staff to reach goals
Communicate membership and program promotions to staff
Work effectively with member services volunteers
Attend all required staff meetings
Flexible work schedule; nights and weekends as neededResumes Accepted Until8/19/2016

Planning Assistant Membership Coordinator Resume Examples & Samples

Processes Membership dues, cards, acknowledgements and accompanying information
Updates Association website
Informs Exec Admin of new/renewing memberships at Patron level and above
Answers Association phones
Sends Membership statements for previous month, current month, and next month
Maintains information easel-stock with brochures, newsletter and other items as necessary
Helps design and process printed Association newsletter and other mailings
Compile Yearbook information
Sends End-of-Year Tax Receipts
Enters and tracks all gifts to Association
On-call Museum Shop Assistant
Assists Executive Administrator with events and other project. Participates in fundraising activities/events related to the Association, including assisting the Executive Administrator in preparation and implementation of all events
Assists with deposits, shop reports, filing
Performs other tasks as needed in support of staff and Association needs

Membership Coordinator Resume Examples & Samples

Under the Direction of the Assistant Athletics Director, manage premium seating, including Stadium Club Seat and Suite accounts for Basketball, Football and Baseball
Develop and execute a comprehensive donor relations plan for the Red Raider Club
Manage Red Raider Club hotel membership benefit
Manage an annual gift portfolio of 60 - 80 athletics donor accounts
Make 60 or more personal visits per year
Solicitation to include Red Raider Club Membership Commitments, focused on Victory Circle gifts and/or Campaign for Fearless Champions
Maintain current donor records (contact reports, proposals and next steps)
Submit appropriate documentation to the Chief Advancement Officer for review and submission in the Advance database along with any necessary Institutional Advancement communication
Collaborate with the Athletics Fundraising team in monthly Prospect Meetings
Comply with all NCAA, Big 12 and Texas Tech University rules, regulations and policies
Areas of Focus: Premium Seating & Donor Retention
Sports Specific Giving

Executive Assistant & Membership Coordinator Resume Examples & Samples

Personally greeting all internal/external guests, offering support and directing enquiries
Promote the hotel's gym, pool and beach facilities
Handle incoming web-site comments / inquiries
Administer the day-to-day operation of the Executive Office
Prioritize all telephone calls, in-person visitors and schedule appointments
Maintain confidential filling system for correspondence, policies, standards, regulations and various matters related to the General Manager’s office
Assist departmental leaders in completing special projects as required
Schedule and manage the General Manager’s calendar and travel arrangements
Schedule on-site and off-site meetings, conference calls, prepare meeting agendas, take and distribute minutes and complete arrangements for meeting venues and food & beverage as required
Draft and/or prepare memorandums and business correspondence ensuring the accuracy of all documents provided
Support internal hotel projects, tracking necessary action and updating reports as progress is made (i.e. Hotel vision, annual budget, etc.)
Assist with and support staff events as appropriate, such as leadership meetings, executive retreats, staff receptions, etc
Maintain departmental correspondence
Create and develop presentations for General Manager
Keep records of General Manager’s expenses and prepare necessary expense reports
Maintain contact list and trace file and bring forward daily items to act on appropriate tasks
Maintain and track gift certificate/donation files and assists in making reservations
Acts as liaison between various departments and General Manager
Ensures VIP amenity requests from General Manager are handled in a timely manner
Handle all office administration duties
Perform any other duty in the hotel as required
Minimum of three years executive administration experience, preferably within a hotel environment
Female applicants only
Self-starter, well organized, extremely detail-oriented, and assertive team player willing to take ownership of responsibilities, and possess a high level of positive energy and drive
Excellent time management, organizational, coordination, and communication skills (verbal and written)
Able to effectively communicate while employing diplomacy with executives within the organization on a global scale
Capable of handling multiple projects simultaneously with little supervision
Able to effectively deal with customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information
Due to the confidential nature of the General Manager function, absolute discretion must be exercised with all documents and information
Abide to occasionally work overtime when the department is faced with critical deadlines
Excellent organizational and follow-through skills, attention to detail, and the ability to work within time and budget constraints
Strong interpersonal skills and ability to work effectively with peers, managers, and a wide range of people with diverse backgrounds
Excellent English oral and writing skills
Arabic speaking is an asset

Membership Coordinator Resume Examples & Samples

Assist in the development and execution of marketing campaigns
Assist in the development of recruitment and retention goals
Oversee membership sales process and performance
Lead member recruiting efforts and participate in the membership enrollment process
Develop, manage and track member retention efforts
Experience in budgeting and finance preferred
Bachelor's degree from four-year college/university in Exercise Science, Marketing, Sales or Business
1-3 Years commercial club membership sales experience

Membership Coordinator Resume Examples & Samples

Demonstrated skills in planning, time management, flexibility, organization and independent work proficiency
Ability to handle multiple tasks simultaneously and to prioritize appropriately
Excellent personal, computer skills, and experience with standard business software
Ability to realte effectively to diverse groups of people form all social and economic segements of the community
Ability to work weekends, early mornings and/or evenings as necessary. MUST BE FLEXIBLE to ensure that the Welcome Center has adequate coverage
Must be able to work autonomously and consisently adhere to the YMCA core values of caring, honesty, respect and responsibility
Creates a member-first culture and models relationship-building skills (including Listen First) in all interactions
Fosters a climate of innovation and resolves problems to ensure member satisfaction
Assists in providing team leadership to the membership department and the overall association. Completes regularly scheduled MOD (Manager on Duty) shifts and attends leadership meetings

Membership Coordinator Resume Examples & Samples

Create a welcoming environment for members, guests, and staff
Greet all members entering and leaving the building
Ensure a positive, professional attitude and working environment at all times, emphasizing the core values of Caring, Honesty, Respect, and Responsibili
Stay informed of current policies, programs procedures by checking personal emails, and all communications between departments and member service
Respond to emergencies following current policies and to submit complete accurate and legible accident or incident reports as needed
Provide members and guest with complete and accurate information to make their visit successful
Provide cause driven tour to potential members and new members
Maintain security and accurate records of cash drawers and vending machines
Submit complete and accurate end of shift reports at the end of each shift
Acts as Professional on Duty as designated by Member Experience Director
May assist in the oversight and planning of school and teen activities
Assist with the planning and oversight of Y Night
Responsible for membership procedures including but not limited to: processing holds and cancellations, processing upgrades/downgrades, working monthly termination reports and follow ups, and working tour card report
Assist Director of Member Experience with developing and implementing 30, 60, 90 day retention plan. In addition, assist in planning and coordinating family events and programs as related to member service or special events
Flexible work schedule; nights and weekends as needed

Membership Coordinator Resume Examples & Samples

Answer member and prospective member calls and messages in a timely manner, forwarding appropriate information to related departments
Provide tours and prepare information for prospective members and guests
Assist in developing member and prospective member promotions, events and incentives
Prepare communications for internal and external use to disperse membership information
Excellent communication skills – both written and verbal communication
Previous experience working in an administrative role, preferably in a country club environment or similar professional environment
Thorough knowledge of the game of golf and membership components

Membership Coordinator Resume Examples & Samples

Sales and marketing. Generates prospective member leads, follows up throughout the sales process and closes
Fosters membership communication, including website and Social Media creation and maintenance
Acts as main point of contact for member and non-member events (social and tournaments)
AA degree in Sales / Marketing or 1 year related experience
Computer technical skills, Word, Excel, Publisher, social media
Private Club experience, Sales, Sports Marketing
Extremely strong communications skills, command of the English language
Able to interact and make individuals feel comfortable and important

Membership Coordinator Resume Examples & Samples

Membership & Personal Training Sales - Responsible for working with Club Management to achieve sales goals
Service Excellence - Provide members with the best equipment, guidance, and value-added services to help them achieve results
Member Engagement/Involvement - Communicate with members regularly to keep them informed and engaged
Marketing Outreach - Participate in events organized by management to build community awareness and drive new memberships
Facility Excellence - Ensure that facility’s equipment and cleanliness/tidiness consistently meet company standards

Membership Coordinator Resume Examples & Samples

Receive incoming calls and assist with questions or completion of membership applications
Process group and individual membership applications and enter membership data into system
Mail out membership welcome packages, membership renewals, and membership ID cards
Process membership payments
Follow up on incomplete or incorrect applications
Process group applications
Regular scheduled attendance
Indicate the percentage of time spent traveling
High school diploma or general education degree (GED); and one year experience and/or training in call-related customer service; or equivalent combination of education and experience
Proficient in HIPAA rules and practice
Knowledge of personal computers, printers, scanners and basic office equipment
Excellent organizational skills, detail oriented, ability to prioritize and multi-task and meet deadlines
Advanced customer service and phone skills
Intermediate Microsoft Office Suite, including Word, Excel and Office

Office Manager & Membership Coordinator Resume Examples & Samples

Respond to queries from the membership and the public
Help facilitate programs that better serve AWP’s membership, including the Writer to Writer Mentorship Program, and Writers’ Conferences and Centers
Provide excellent customer service
Maintain accurate databases
Code mail, and route phone calls and e-mail to staff
Manage part-time staff; and
Coordinate office maintenance and supplies
B.A. degree is required, though candidates with an equivalent combination of education and work experience will be considered in lieu of the bachelor’s degree requirement; and
Must have prior customer service experience
Background in literature and/or writer’s programs strongly desired

Membership Coordinator Resume Examples & Samples

Membership Dues and Phone Calls - Process membership payments remitted via mail, fax, and email in a timely and accurate manner. Answer membership phone line and handle membership calls for dues and member card processing, account log-in assistance, and all membership related queries or issues from member hotels and owners. Manage issues or complaints from member hotels and owners arising from non-compliance of the Member Card Program (a key membership benefit). Ensure member complaints and concerns are fully addressed on a timely basis and keeps record of same
Database Maintenance – Help maintain membership database with continuous and regular (daily and weekly) updates received via reports, data feeds, and member communications. Update member records by documenting pertinent information about or obtained from members to maintain an accurate and up-to-date database
Proactive Membership Sales – Interact with existing members to retain membership. Utilize membership strategies to initiate direct calls/emails to non-members/lapsed members to encourage new/renewed membership. Assist with cold-calls to non-members for the purpose of communicating Association benefits and increasing membership sales and revenues
Director of Membership Development Support – Coordinate all activities related to the Member Card Program, including communicating card program guidelines to all members and participating hotels, issuing member cards and loading the Owners Rate Program at all member hotels. Manage other member benefits such as loyalty program upgrades. Create membership reports, data analysis and campaign summaries through member database as requested. Generate and email member invoices and coordinate printing and mailing of the same. Perform other duties as needed. Serve as lead membership contact in the absence of Director of Membership Development
Membership Collateral Assistance - Place print orders for membership collateral (envelopes, brochures, flyers etc.) and keep track of all collateral inventory in stock. Assemble new member packets. Pack and ship membership brochures and supplies for any meetings or conferences as needed
Attendance in Owner Meetings and any Industry Conferences – Attend and participate in Owner meetings, events and tradeshows as well as Industry conferences as needed. Actively participate in membership sales and networking with members at these member events
Owner Liaison - Be a liaison and point of contact for all members, hotels and corporate staff regarding any questions pertaining to membership, the Member Card Program and any other owner issues. Maintain a high quality customer service for all members by assisting them or referring them to appropriate resources for help. Develop strong working relationships with other IHG corporate business units and develop ways to leverage our membership programs
Team Member - Develop and maintain a professional image as an Association team member supporting the Association image in action and words at all times
Excellent customer service skills are absolutely necessary to provide cordial and efficient assistance to our members in a timely fashion. Must be comfortable interacting by phone, email or in person with all types of members (existing, potential, and lapsed) in order to recruit their participation. Effective collaboration, negotiation, and conflict resolution skills are needed to facilitate customer interaction
Must be extremely detail oriented in order to sufficiently document information obtained from members via phone or email in the member database, confirm accuracy of data and reports, and facilitate capture of database errors
Must have the ability to work independently, multi-task, handle changing priorities, meet deadlines, follow up on outstanding items and maintain a positive attitude with limited daily supervision. Should be proactive and willing to offer solutions as well as work toward their implementation
Strong interpersonal skills are necessary to build and maintain a good working relationship with membership base and other team members. Effective verbal and written communication skills are essential for the purpose of delivering information to members, senior management and staff via written reports, correspondence and presentations
Strong PC skills including proficiency with various software programs within a Windows environment (Excel, Microsoft Word, PowerPoint, Outlook, etc.) is required
Knowledge of an Association Management database (with a Salesforce based platform) or a CRM (Customer Relationship Management) is preferred
A working knowledge of the hotel industry is preferred but not required
Experience in sales (or sales and marketing) is preferred but not required
Some travel is required (less than 10%)

Membership Coordinator Resume Examples & Samples

Assists with sales and marketing. Generates prospective member leads, follows up throughout the sales process and closes
Associate's degree in Sales & Marketing or one (1 )year related experience
Knowledge of computer technical skills, Word, Excel, Publisher, social media
Private Club, Sales & Sports Marketing experience preferred

Contracts & Membership Coordinator Resume Examples & Samples

Manages all AdvanceIQ Network and IntrinsiQ Analytics contracts and agreements and enters/maintains information in a master data base. Sends reports from the data base to various departments within ABDC to update all systems within the organization that require membership information on a weekly, monthly, quarterly and/or annual basis
Manages the membership documentation on all contracts/agreements for approval and system load processes for all Retail Solutions within the contracting department
Manages the contracting process from initial request by the field to the mailing/tracking of Franchise documents as required by states. This includes following up with the field on document status, coordinating with ABDC legal department on up-to-date franchise documents, and the reporting of the contracting status
Manages monthly updates of membership activities including changes in regional membership, add/delete forms, program revenue, expense, and reports
Manages the process of notifying the ABDC Finance department on the billing of GNP members in the region and the collection of the corporate fees on a monthly basis
Interacts with associates from internal departments such as Supply Chain Management, Information Technology, Marketing, Sales Operations, and Legal; interacts with field sales organization, outside vendors, and pharmaceutical manufacturers
Researches and resolves field and customer issues related to contracts, agreements, and membership
Manages, maintains, and distributes membership reports to appropriate vendor partners as required
Reports on membership activities to executives, internal departments, and field sales associates
Assists with the development of presentation materials for regional and national meetings, trade shows, and conventions
Organizes projects and maintains planning to ensure issues and milestones are met
Responsible for managing and generating reports such as month end, ad hoc, rebate, administration reports; requires the utilization of multiple systems and the consolidation of data from various sources
Responsible for generating corporate and regionally requested reports
Conducts data analysis, and data research; ensures accuracy of data being reported
Must be willing to travel up to 10% of the time
Knowledge of the pharmaceutical industry
Understanding of AmerisourceBergen retail programs
Thorough knowledge of AmerisourceBergen policies and procedures
Strong organizational and analytical skills; attention to detail
Strong computer skills necessary to operate effectively with company systems and programs
Experience with Microsoft Office Suite is required with a strong working knowledge of Excel

Program & Membership Coordinator Resume Examples & Samples

Administrative duties such as answering calls, calendar management, meeting coordination, preparing expense reports, and assisting with accounts receivable activities
Working closely with senior staff and committee leaders to coordinate, implement and track committee programs and projects
Providing customer service to members, potential members and related parties
Coordinating membership outreach projects and disseminating information related to membership/member services as requested
Coordinating and attending committee meetings, taking minutes and ensuring follow-up as appropriate
Assisting with the development of promotional material, member correspondence and program-related website updates
Utilizing web-based tools to update websites and member database information

Membership Coordinator Resume Examples & Samples

Responsible for assisting in updating all membership programs Resort Suite, Club Essentials, Filebound and Club directory and any other programs contributing to the membership organization
Responsible member roster changes for additions and cancellations with membership team. Assist with all reports to help capture clear picture of membership changes
Assist with sales and membership and outlet events. Support the promotion of member events & prospective member parties
Assist with entertainment for member events, assist with handle vendor agreements, insurance, and invoices
Work with team to create flyers for events, e-blasts and distribute throughout the property
Support and promote and maintain and help update Member online calendar
Gather information and assist in the creation of Member e-newsletter and Quarterly printed newsletter. Help support Member e-blast communications with Club Marketing
Handle RSVP lists for member events, confirmation, greet and check in members at Prospective Member Parties. Maintain accurate RSVP lists for club events & ensure attending members are charged correctly to their member accounts
Promote the club at local and community events to support new membership sales
Relationship skills instrumental in day to day interaction with Members, including casual, business and challenging customer service circumstances
Maintenance of Club website – updating weekly as necessary
Create and maintain new member 30/60/90 day follow-up log to ensure new enrollees are using Club and invited to events
Interface with members and Department Heads to ensure all challenge and concerns from members are addressed and followed up
Assist in all processes and administrative coordination of For Sale List, Processing, Membership updates
Ensure all member room requests are taken care of and scheduled properly
Assist with various proofing tasks when asked to do so
Assist with mailings when necessary

Lowe Membership Coordinator Resume Examples & Samples

Ability to effectively manage multiple deadlines simultaneously
Computer literary (including expertise in Word, Excel, and Raiser’s Edge)
Ability to work well with people and provide superior customer service
Proven capacity for discretion
Minimum of three years direct/relevant experience required/ Four to six years strongly preferred
Must be available to work select evenings and weekends

Membership Coordinator Resume Examples & Samples

Sell all Recreation and Wellness services to students, faculty, staff, alumni and others. This includes but is not limited to: memberships, personal training, locker rentals, swim lessons, safety courses and fitness classes
Maintain all records of memberships and sales for the department. Must be able to develop a work process to sell memberships, handle all monetary transactions, keep accurate records for memberships, parking passes, lockers, and program specific services. Work within the FUSION software system to maintain accurate and detailed records for both usage and point of sale tasks
Ability to run various reports in FUSION related to sales, access and usage
Set-up payroll deduction for faculty/staff members in Banner as memberships are purchased. Reconcile transactions from POS register daily
Compose and send out membership, locker renewal reminder letters and departmental notices as needed
Providing outstanding customer service and attention to patrons and potential members of the facility
Administer the Recreation and Wellness email account by responding to or forwarding messages to appropriate staff members
Provide outreach and promotion for memberships and other programs and services offered by the department including but not limited to table sits, information fairs and new employee orientation. Responsible for sending new employees welcome letter and punch cards monthly
Assist the full-time staff with administrative duties and work related to departmental services. Assist with supervision of student staff working with memberships and other services. Serve as backup person to process daily deposits. Ensuring that the administrative office is covered for all hours of business. Answer department phone line and forward calls and/or answer questions for the person calling. Assist with other duties as assigned
Associate’s Degree or Two-year college equivalent required
One to two years professional experience in sales, customer service, patron relations or similar required
Good communication and writing skills
Ability to work independently and ability to understand and interpret policies and procedures
Ability to deal effectively with students, faculty, etc. in person and over the phone
Ability to prepare reports, special assignments and similar documents
Ability to manage multiple and unexpected responsibilities
Resume/CV,
List of References (optional)

Membership Coordinator Resume Examples & Samples

Must be certified in CPR and First Aid within 90 days of hire and renewed annually
College degree or working towards degree in a health-related program preferred; must have high school education or equivalent
Effective communication, interpersonal and supervisory skills, multi-task oriented, knowledge in hiring, customer service, sales, marketing, retention, computer skills, and human relations
Physically and mentally able to respond to emergencies and administer CPR effectively
Must be willing to obtain YMCA certifications
Ability to work heavily with adults, children/youth, and volunteers
Must be able to project enthusiasm to staff and program participants
Ability to work under occasional stressful conditions and to work irregular hours
Ability to interpret, adapt, and apply guidelines/procedures
Ability to work as a team member and to make decisions independently
Must display Christian character
Must stay current in CPR, First Aid, and Lifeguard, renewed annually
Oversee the recruitment, hiring, development, and supervision of staff and volunteers within the membership department
Develop and implements marketing for the areas of responsibility that will positively impact the attendance and registration
Oversee all social media
Hold regularly scheduled staff meetings with all membership staff, providing continuing education opportunities
Ability to lead and motivate others
Is available to work evenings and weekends as called upon or as schedule dictates due to seasonal programming needs. Assist with the implementation of special events as needed for their success as a member of the Y program staff
Maintain and inventory all equipment
Insure bank deposits are done daily
Prepare journal entries and/or check requests as needed
Resolve all issues related to returned checks and late or overdue payments
Notify, review, and track all scholarship applications for assistance
Terminate memberships of those scholarships that do not reapply
Accept and demonstrate the positive character values of caring, honesty, respect, and responsibility
Develop meaningful and sustainable relationships with members, donors, and volunteers
Assist in other fitness, sports, and aquatics functions from time to time
Other duties as assigned and determined necessary. Job duties could change depending on changes in the business

Membership Coordinator Resume Examples & Samples

Membership & Personal Training Sales - Responsible for achieving sales goals established by leadership team
Club Management - Lead by example and motivate team members to bring their best every day
Marketing Outreach - Organize and conduct events to build community awareness and drive new memberships

Membership Coordinator Resume Examples & Samples

Set the example of exemplary customer service
Help plan and coordinate membership only activities with events team
Attend and help facilitate off-site events
Assist the Director of Membership Services in implementing the membership
Support the Director of Membership Services in providing a progressively positive member experience from recruitment through retention
Administrative support for membership recruitment and retention activities
Make membership retention campaign telephone calls
Run monthly membership renewals and invoices
Make copy changes
Pack boxes and coordinate shipment of materials to tradeshows
Run rosters, exports, and reports
Create and update PowerPoint presentations
Administrative support for the Membership Services Committee and Process/Product Development Community of Practice
Excellent knowledge of marketing and customer service
Extremely well-organized, goal-oriented and very high attention to detail
Articulate and comfortable picking up the phone and calling people to track down information, following-up on lapsed memberships, and responding to inquiries
A team attitude
Ability to think and act independently and strategically
Comfortable working independently and remotely
Some demonstrated knowledge of the energy industry