Training & Development Manager Resume Samples

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A Ondricka

Adele

Ondricka

763 Kuphal Fields

San Francisco

+1 (555) 464 0845

763 Kuphal Fields

San Francisco

Phone

p +1 (555) 464 0845

Experience Experience

Chicago, IL

Training Development Manager

Chicago, IL

Mosciski, Hayes and Gleason

Chicago, IL

Training Development Manager

Leading development and direction for media specialist activities, including video production with a special focus on Sally Today video program
Compiling metrics to measure participation in and effectiveness of education programs
To develop good working relationships with colleagues and other internal departments
Facilitate key training design and development activities including inter-alia TNA, Training Material Design Reviews and Training Delivery Readiness Reviews
Design and organization of training materials, testing and evaluation procedures, multimedia programs, meeting content and other educational and training materials
Arrange for the maintenance of all necessary equipment and materials relating to the effective delivery and measurement of training
Ensure all training activities and materials meet with relevant organizational and statutory policies, including health and safety, employment and equality laws

Phoenix, AZ

Training & Development Manager

Phoenix, AZ

Crooks and Sons

Phoenix, AZ

Training & Development Manager

Responsible for initiating new associate training in the Region ensuring it reflects both company-wide and position specific curriculum for operations and non-operations based positions as well as management and non-management. Facilitates position specific curriculum in conjunction with the new hire’s manager or through Airgas’s online training tool, Airgas University
Regional “owner” of online training through Airgas University. Responsible for assigning, tracking and reporting on Corporate, Division and/or Region specific training (i.e. Code of Ethics, Workplace Harassment). Creates courses/programs centered on talent and leadership development to include the development of interactive e-learning courses to support learning objectives
Work closely with the market training team and local training peers from your market to identify and raise awareness of training gaps and participate in targeted training curriculum development to address and proactively provide solutions to these gaps. Play an instrumental role in the implementation of center led sales initiatives and programs during market roll out waves. Stay current with all technology field facing programs and customer solutions to provide the support to sustain the adoption at your local OpCo
Checking members and guests in and out for appointments
Massage Envy Franchising, LLC (“MEF”) is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location
Checking personal folder regularly
Responsible for the entire learning process, and its environment, to ensure that the course meets its objectives and is measured and evaluated to understand how learning impacts performance

present

Chicago, IL

Senior Training & Development Manager

Chicago, IL

Dietrich, Abbott and Gerhold

present

Chicago, IL

Senior Training & Development Manager

present

Research and make recommendations for content management of our Learning Management System (LMS)
Develops team to be future leaders and high performers in an environment that encourages creativity and empowerment
Establishes direction, mentors and provides constructive feedback
Lead, develop and motivate team to deliver best in class training programs
Establishes trust and demonstrates integrity
Proactively and continuously focuses on process and quality improvement
Manages conflict effectively

Education Education

Bachelor’s Degree in Ongoing Management

Virginia Commonwealth University

Bachelor’s Degree in Ongoing Management

Skills Skills

Outstanding project management skills along with a demonstrated high level of proficiency with MS Office Suite and the ability to learn new software quickly
Detail oriented and highly organized with good coordination skills
Excellent knowledge of Talent Mgt. process and ability to assist with the creation and implementation of the process
Strong customer service focus, attention to detail/accuracy, quick learner and internally motivated to seek out answers, generate ideas, and develop new skills
Demonstrated strong follow through skills, with attention to detail
Strong Presentation skills including both written and oral communications, strong Interpersonal skills
Strong working knowledge of MS Word, Excel and Project
Strong attention to detail whether data driven, written or spoken
Strong team player and ability to work independently (i.e. use own initiative)
Proven ability to communicate effectively and professionally with all levels of staff from all divisions within the corporation

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15 Training & Development Manager resume templates

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Training & Development Manager Resume Examples & Samples

Demonstrated strong verbal and written communication skills and grammar skills
Demonstrated ability to multi task and manage competing priorities
Proven ability to maintain confidential information
Demonstrated strong relationship and influential skills
Demonstrated strong group facilitation skills
Demonstrated strong partnering, coaching and mentoring skills
Ability to share new and creative ideas
Knowledge of alternative ways to inform and entertain via written, oral, visual media and other emerging technology
Experience in a Sales organization
Demonstrated Training experience within the Walt Disney Parks & Resorts organization
Ability to work in/support a team environment
Demonstrated guest/client service skills
Demonstrated Content/Curriculum design experience

Capital Management Training & Development Manager Resume Examples & Samples

Develop training strategies to drive capital planning knowledge
Partner with Capital Management senior leadership and HR in assessing skill/capability requirements, identify skill gaps and develop training solutions to address where appropriate
Leverage in person, remote, e-learning formats to deliver prioritized curriculum
Develop and analyze metrics to assess needs and impact of training programs
Develop platform specific training content with internal subject matter experts where appropriate
Leverage best-in-class training vendors on general curriculum needs
Reinforce all training priorities leveraging a variety of tools
Share best practices and partner on cross-department initiatives
Bachelor’s degree with a minimum of 5 years’ experience in financial services, operations or customer services setting
Quality training or previous experience with process improvement projects
Strong Proficiency with Microsoft Suite (including Word, Excel, PowerPoint, and Outlook)
Referrals will only be eligible for the special incentive referral bonus payout based on date of referral submission during special program eligibility dates. All other guidelines under the WDYK program are applicable
Leadership experience focused on planning, developing, delivering training and development of organizational initiatives
MBA or Master's Degree in Business, Training, HR or related field
Instructional design & facilitation experience
Experience in financial services or commercial leasing industry
Experience in a commercial sales role or environment
The ability to maintain strong relationships with internal and external clients
Highly effective communicator; excellent verbal and written communication skills, with demonstrated success in facilitating and presenting to functional and senior leaders
Demonstrated ability to influence and work effectively across an organization to ensure that client needs and internal functional needs are met
Demonstrated ability to develop and implement new operating procedures, programs and technology solutions
High level of commitment, initiative, vision and enthusiasm
Proven ability to multi-task, and engage cross-functional stakeholders and influence others
Legal authorization to work in the U.S. is required
Applicants for this position who are currently employed on H-1B visa must have at least 2 years of eligibility remaining on their visa term in order for GE to petition for an employment based visa on behalf of such applicant

Artist Training & Development Manager Resume Examples & Samples

Being the primary facilitator of all of the core training modules for internal employees including Basic Training, M·A·C Total Service Experience, Creative Workshops, M·A·C Update & Applied, Orientation Program, Skills Certification etc. Approximately three to four days per week or majority of the time will be spent delivering core-training modules
Assisting with special community projects, special event seminars and media events
Collaborate with Retail Operations Manager in establishing the recruitment standards of Artist in ensuring the right calibers are recruited for the Brand
Adhering to and providing the example for M·A·C policies regarding customer service expectations, dress code and M·A·C’s professional standards

Sales Training & Development Manager Professional Products Division Resume Examples & Samples

20% of the job is to develop & coordinate the training system and 80% is to support to improve the field execution
Courses delivery (according to the schedule confirmed with each brands)
New courses development
Influence NSMs to improve coach skills of field sales managers
Training evaluation and find solutions to improve the training results

Training & Development Manager India Resume Examples & Samples

Deliver training programs (in a limited capacity), ice breakers and orientation sessions for new hires and employees (individual contributors) with 0 to 2 years work experience
Creatively be able to suggest and co-facilitate teaming/ collaboration activities for businesses on demand
Liaise with global and regional teams to implement global and regional BU specific and Firm wide training initiatives within India
Co-ordinate with HR and internal stakeholders in order to organize and help facilitate the New Hire Orientation at all India locations
Liaise with the regional, and support the local, diversity teams to organize diversity-related training programs across all India locations
MBA with 4 - 5 years’ experience, in Learning and Development in (preferably) MNCs
Experience with conducting basic classroom programs would be preferred

HR Training & Development Manager Resume Examples & Samples

Good knowledge of training methodologies for effective adult learning
Experience developing career plans, development plans, training plans and succession plans
Positive and Constructive
Questioning and Challenging
Accountable and Transparent
Intermediate computer skills in software’s like Office, Training Systems and HR Information Systems. SAP is a plus
Excellence in Execution
Organized in Action
Constructive Networker

Training & Development Manager Resume Examples & Samples

Partner closely with Multi Managers and Store Teams
Implement Coach training programmes across both retail and outlet channels, including
Associate onboarding
Foundational product/ category training
Selling, service and styling skills
Specialist and other service training programmes
Train the trainer programmes
Work with store teams on sales floor to coach and role model service and selling expectations. Lead and participate in store, market and company-wide meetings
Ensure sustained training impact through training follow up, in-store/ field coaching, field leadership partnership, tracking, etc
Partner closely with field teams to assess local training priorities on an ongoing basis and proactively develop solutions to specific service and selling opportunities
Ensure effective Mystery Shop programme follow up and action planning in stores; maximise programme as a development tool to improve Europe service levels
Contribute to Global training priorities and initiatives as and when appropriate
Lead by example as a Coach Modern Luxury ambassador

Training & Development Manager Resume Examples & Samples

Work closely with the local/regional team to launch and manage calendar programs; coordinating with various internal speakers as well as external trainers
Independently face internal clients and facilitate training related discussions ranging from training need analysis to delivery of training programs
Manage training vendors – be involved in the process of identifying, empaneling and assessing trainers for programs
Support diversity initiatives by managing the workings of the local employee networks – the WBA and the Family Network
Good understanding of Learning and Development & related practices and processes
Training Facilitation experience would be an advantage
Excellent presentation skills along with good verbal and written communication skills
Excellent knowledge of MS Office
Creative with good problem solving skills
Detail oriented and highly organized with good coordination skills
Good client servicing skills and interpersonal skills
Strong team player and ability to work independently (i.e. use own initiative)

Training & Development Manager Resume Examples & Samples

Facilitate the development of education programs/tools and ensure the timely delivery of programs to our boutiques and field teams. May include printed material, production of videos, or live training
Produce tools for in-store use, from creating initial template design, to integrating with our Learning Management System or publishing to our intranet
Collaborate with various departments (Operations, Marketing, Product Development, Creative, and Legal) to ensure projects maintain the appropriate brand voice and promote brand consistency within designated guidelines
Maintain the accuracy of programs through updates when necessary
Monitor and measure the effectiveness and success of the training programs; makes appropriate recommendations and implements changes to programs as needed
Assist with the monitoring and adherence to budget parameters
Create and manage education content posted to the company intranet and through our LMS vendor. Update Education assets on a quarterly basis to ensure content is current and relevant
Manage special projects and demonstrate initiative by proactively identifying training needs Requirements
All other duties as required
Bachelor’s degree in Human Resources or Communications or equivalent work experience
Five or more years of experience in progressively responsible positions in the areas of corporate training, organizational development or curriculum program management
Working knowledge of adult learning principles, learning needs analysis and instructional systems design
Experience in facilitating learning programs
Excellent interpersonal and verbal and written communication skills
Proficient in Microsoft Word, Excel and PowerPoint
Proficient in Articulate Storyline or other eLearning development software preferred

Training & Development Manager Resume Examples & Samples

Responsible for creation, development and deployment of all product eLearning content, both generic and bespoke for the client and global retailers eLearning systems (where required)
Responsible for the maintenance for the content on the client's eLearning system
Management of training plans through the eLearning System and update those training plans when required
Develop and maintain colleague engagement plans for colleagues once they are on the eLearning site (Prizes/Competitions)
Responsible for development and management of other training content (Videos/Sell Sheets) when required
Work with the HR teams to support in any HR related online training that maybe required
Work with counterparts in US and APAC to share best practice and revise training content/delivery methods accordingly
Responsible for developing details report to the business about the success of the eLearning system and suggest ways to improved participation rates
Must be able to travel internationally if required

Training / Development Manager Resume Examples & Samples

Progressively responsible experience with a working knowledge of management benchmarking, outcome measurement, including instructional design, learning styles, training and development, or any combination of education and experience, which would provide an equivalent background
Advanced knowledge and proven track record of project management methodologies
3+ years of project management experience

Disney Vacation Club Sales Training & Development Manager Resume Examples & Samples

Facilitation, training, on-boarding new DVC Sales Cast
Create and design curriculum training materials
Minimum 3-years Training related experience
Demonstrated strong follow through skills, with attention to detail
Demonstrated strong organizational and time management skills in a fast paced environment
Demonstrated initiative to take action to resolve issues, accomplish tasks, and improve efficiency
Ability to travel when needed and have a flexible schedule
Fluent in both English and Japanese languages
Enthusiastic leader with a record of building trust and partnership with others
Motivate others to higher levels of performance
Problem solver and decision maker with experience in sales, leadership and development

Training & Development Manager Resume Examples & Samples

Facilitation, training, on-boarding new DVC Sales Cast ensuring commitment to the Counselor Sales philosophy
Ability to work collaboratively with leaders, peers, and partners
Provide ongoing sales training support
Provide Coaching and Mentoring
Demonstrate strong partnership and coaching skills
Ability to work & support a dynamic sales team environment
Minimum 3 years training related experience
Demonstrated an ability to multi-task and manage competing priorities
Experience in Sales Organization
Creating and implementing strategic training solutions
Motivate other to higher levels of performance

Training & Development Manager Resume Examples & Samples

Develop and recommend learning strategies and plans
Identify opportunities for continuous improvement and prescribe solutions for learning gaps, improving performance or solving performance problems
Define the learning objectives, audience needs and the general approach required
Provide overall guidance to training activities in area of responsibility including Core Curriculum
Manage external trainers and subcontractors as well as internal trainers and secure quality level
Develop and implement training plans and programs to support the current and future business needs
Collaborate with internal stakeholders for training needs

Dcgs-a Training & Development Manager Resume Examples & Samples

The Training Development Manager’s resume shall document experience supporting training development and documentation for intelligence systems
Experience in supporting Material Developers during the development of training materials prior to Milestone C
Experience working with Combat Developers and/or Training Developer
Lead multiple subordinate teams Material Developers staff at Field Office Fort Hood,

Training & Development Manager Resume Examples & Samples

4+ years of training experience in the medical device or pharmaceutical industry
2+ years supervisory experience
Proficient computer skills including MS Outlook, Word, Excel, and PowerPoint
Solid understanding of electronic training/learning management systems, adult learning theory and learning methodologies
Experience with instructional design and/or the ability to develop training materials
Familiarity with Lean Manufacturing
Experience in supporting external regulatory agency inspections
Ability to maintain good working relationships with engineers, managers, production associates, fellow team members and others across functional and management levels
Proficient interpersonal, prioritization and organization skills
Proficient at performing work that requires decision making and independent judgment and discretion
Ability to be flexible and effectively work with and adapt to various management styles and cultural differences
Proficient written and verbal communication skills, including presentation/training skills

Training Development Manager Resume Examples & Samples

The Training Development Manager shall work with program management to ensure all training objectives are met to include
Curriculum development experience, specifically in continual improvement efforts to determine the efficacy of unit training programs and organizational training principles and practices
MS Office and Personal Computer Skills
Interpersonal and People Skills, oral and written communication skills
Must be willing to work and live in Afghanistan with an understanding that they could be further assigned to any location in Afghanistan based upon the needs of the U.S. Government
Must be willing to work in hostile areas
Must be willing to deploy and live on forward operating bases operated by Afghan National Army under austere conditions without regular U.S. PX and Commissary facilities
Must be willing and able to travel outside of protected areas via military convoys or MILAIR, and wear protective clothing and equipment as required. In the conduct of their training contractors may encounter hostile forces
Must be a United States citizen that has proof of citizenship and U.S. passport or U.S. Military ID
Must be able to obtain an DoD interim secret security clearance prior to start
Curriculum Development incorporating standardized training management concepts
Possess current DoD Secret security clearance

Field Training & Development Manager Resume Examples & Samples

A bachelor's degree and 7 years of professional work experience is required. 2 years management experience is required
Demonstrated experience in/with Learning and Development
BS or MS degree (Mathematics/Engineering/Computer Science degree required)
2-5 years managerial experience (software company preferred)
Solid quantitative ability
Customer facing experience (technical support, customer, application engineering)
Effective leadership and coaching skills: ability to guide, motivate, and inspire others
Excellent communication skills--written/verbal, keeps others informed, involves the right people in decision making, is proactive and displays strong initiative
Has the ability to envision processes and procedures to address working dynamics within the group

Training Development Manager Resume Examples & Samples

You will prepare and / or assist in the design, preparation and validation of all documentation in support of system maintenance activities when related to training, including system technical documentation, maintenance manuals and routine maintenance procedures
Assist in establishing and monitoring development procedures and practices to ensure the high quality of training deliverables
Manage the development and maintenance of training and assessment materials in accordance with configuration baselines and Thales / Customer expectations
Manage the development and maintenance of the Thales Training Team Training Management Handbook in accordance with Registered Training Organisation (RTO) requirements
Facilitate key training design and development activities including inter-alia TNA, Training Material Design Reviews and Training Delivery Readiness Reviews

Training & Development Manager Resume Examples & Samples

Instructional design, concepts, principles, theories and applications, including adult learning principles
Analysis, instructional strategy, design and evaluation
Basic professional skills such as project management, time management, planning and conflict resolution and active listening
Performance management (PM) model, continuous quality improvement (CQI), and LEAN methodologies in a public health setting
Management and leadership
Planning and analytical skills
Developing curriculum and/or education/training in needs assessment, training, evaluation and curriculum
Communicating both verbally and in writing
Work creatively with little supervision to achieve goals and objectives
Provide effective supervision
To evaluate and improve training programs
Speak and write effectively
Plan, organize, coordinate and execute training programs
Support a diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of public employment, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination

Training & Development Manager Distribution Resume Examples & Samples

In partnership with UK Retail Distribution teams
Understand the development strategy across UK Retail Distribution teams and their implications in terms of professional development needs
Develop an holistic view of current skills and development needs against their strategy and execution plans
Develop and maintain a comprehensive development framework and strategy
Establish a detailed short/medium/long term development plans to execute on the development framework and strategy
Develop a holistic view of existing training partners and providers, assess its relevance on an on-going basis, develop and act on a clear strategy to optimize Invesco’s network of training partners and providers for the UK Retail business
Source and negotiate appropriate development interventions and events e.g. external programmes, consulting with Industry experts and Invesco’s own professionals and utilising existing People Development curriculum programmes
Source and manage a portfolio of high calibre training providers and work with them to ensure that learning events are of a high quality and will deliver the outcomes stated
Share with UK Retail leaders key opportunities, challenges, and priorities
Keep abreast of industry & regulatory change that impacts on Distribution and would result in training intervention
Oversees the development of an on-line and physical repository of reference materials and ensure that Distribution’s training and development content and material is updated in a timely manner to reflect any changes (regulatory, business, product, procedures)
Oversees the implementation and communication of the development initiatives and the evaluations to demonstrate their impacts
Oversees the development of monthly management information to key stakeholders
Work in partnership with Invesco Talent development professionals to leverage Invesco’s development resources and avoid duplication of efforts
Engage with regulatory change related projects to provide tactical ad-hoc support to their potential training needs and ensure coordination where relevant
Embed a culture of TCF and ensure all activities are in line with TCF outcomes
In partnership with UK Retail Distribution teams, manage training budgets
In partnership with UK Retail Distribution teams, identify and act on potential shared needs and synergies across functions
Established track record of partnership-based collaboration across functions
Established track record of working across a broad set of diverse needs without in-depth functional knowledge
Experience of sourcing, managing and administering a portfolio of training providers
Established experience of overseeing a broad portfolio of training –related initiatives from concept to delivery
Previous experience within the Financial Services industry (and preferably Investment Management)
Experience in managing contracts & budget control with third party Learning and Development providers
Experience of people management
Good understanding of training methodology & best practice in Learning & Development
In depth knowledge of communication mediums
IT literate with knowledge of the Microsoft suite of products, Sharepoint and e-learning technology
Educated to degree level, or equivalent qualification(s) or jobholder is able to demonstrate equivalent academic calibre
CIPD, or TAP (Training Accreditation Programme) or equivalent professional qualification in Learning and Development
Relevant Financial Services and/or Investment Management qualifications desirable
Gravitas and strong interpersonal skills that will enable them to build and maintain professional and productive relationships with a wide variety of individuals (Distribution professionals, learning and development colleagues, third party providers)
Communicate concisely and clearly, formally and informally, verbally and in the written form
Work as part of a team but also willing to act independently in appropriate situations
Work under pressure to a consistently high level of accuracy and deliver high quality results
Remain flexible and prioritise work in line with business needs
Act with tact and diplomacy at all times, constructively challenging partners when relevant

Training & Development Manager Resume Examples & Samples

Manage customer relationships and expectations through business development, strategic planning, and integration of activities across customer sites
Project strategy, resource and staffing plans, team leadership, schedule management, profit and loss, performance assessment, and project control
Manage all training & development aspects at the program level including such as learning solution design, content development and implementation, budget and schedule of multiple projects, quality of deliverables and profit and loss
Management of project team including staff selection, training, evaluation and disciplinary action
Assess project issues and develop resolutions to meet productivity, quality, client satisfaction, goals and objectives
Minimum six years overall experience in the learning industry
Strong training and development background to include curriculum design
Must have the ability to discuss and apply instructional design concepts and strategies
Experience designing and developing blended learning solutions
Strong attention to detail whether data driven, written or spoken
Demonstrated tactical planning and critical thinking skills
Strong working knowledge of MS Word, Excel and Project
Excellent organization and planning skills
Bachelor’s degree in Instructional Technology or equivalent; eight years professional manager level experience may be considered in lieu of a degree

Training & Development Manager Resume Examples & Samples

Ensure all training material is up to date
Create and develop training materials and programs to meet the needs of the hotel
Previous leadership experience in a related field required
Previous Hotel experience preferred

Search Ads-sales Training & Development Manager Resume Examples & Samples

3 years sales/account management training experience in B2B, tech or other knowledge intensive field
Experience developing sales training curriculum for search, media, technically dense and/or data oriented products
An organized, methodical personality and excellent communication skills are crucial
Ability to work in a fast-paced and dynamic environment
Experience in the mobile app space along with start-up experience is a plus

Training Development Manager Resume Examples & Samples

Work on individual training needs of the organization, and for the organization in consultation with the department heads, including assessment methods, measurement systems of the entire firm which includes but not limited to
Organize technical and conduct soft skill training program across the organization
Plan departmental/functional training budgets, forecast costs and delegate numbers as required by organizational planning and budgeting systems
Stay informed as to relevant skill and qualifications levels required by staff for effective performance, and circulate requirements and relevant information to the organization as appropriate
Design training courses and programmers necessary to meet training needs, or manage this activity via external providers if required
Define ROI on every training program delivered
Identify, select and manage external training and accreditation bodies, agencies and providers necessary to deliver required training to appropriate standards
Produce organizational strategy and plans to meet training and development needs, and manage training delivery, measurement and follow -up as necessary
Organize training venues, logistics, transport, accommodation as required, to achieve efficient training attendance and delivery
Ensure all training activities and materials meet with relevant organizational and statutory policies, including health and safety, employment and equality laws
Monitor and report on activities, costs, performance, etc, as required
Open and approachable management style
Able to inspire and leads others to achieve challenging results
To work as an individual and to be a team player
To develop good working relationships with colleagues and other internal departments
Motivational with a positive attitude at all times
Confident public speaker
Previous experience in Human Resources Management
Team Player with min.8-10 years relevant experience
Knowledge of Microsoft packages: Word, PowerPoint, Excel, Email
Numerically and grammatically accurate
Understanding of learning needs analysis
Report ROI, measurable impact to the business
Creation of training programs Previous experience of managing a team and working alongside multiple departments
Inspire confidence in all stakeholders with whom she/he will interact
Strong verbal and written communication skills, in addition to strong presentation and listening skills
Strong interpersonal skills, intellectual capacity, emotional intelligence and an ability to build relationships internally and externally
A self-starter who works autonomously; “player/coach”

Training & Development Manager Resume Examples & Samples

Oversees curriculum team responsible for the maintenance, development, and implementation, for assigned curricula (including Entry Level Professional program) utilizing best practices and technical expertise in instructional design and learning management
Develops overall strategy for assigned curriculum including annual course changes, new course development, delivery format, and evaluation
With Director, prepares departmental level budget estimates and supports tracking of budget vs. actual expenditures
Maintains effective working relationships with subject matter experts and stakeholders related to curriculum as well as with executive leadership across the company and field office staff
Supervises, develops, and assesses assigned staff. Ensures that staff receives regular constructive performance feedback, prompt resolution of problems, and time and opportunity to grow professionally
Serves as a coach and mentor for staff across the organization, consistently demonstrating best practices in performance management
Oversees the development of or develops his/herself program procedures, templates, forms, manuals and web pages and ensures compliance to overall corporate policies and standard procedures
Pilots new ideas, tools, and resources with internal clients in an effort to stay abreast of advancements in the training and organizational development fields
Interprets training fund policy in support of home office and field office utilization and approval
As needed, reviews home office and field office training fund requests for final TDD approval
Understands and can oversee the completion of all department level reporting
Actively participates in new business activities, including proposal teams, in major line roles including technical writer and czar as well as providing technical input related to training and development
Designs and delivers team development sessions and mentors junior department staff in designing and delivering these sessions
As needed, provides technical support to projects in the areas of needs assessment, training plan development, and training evaluation reports
Reviews Quality Management System documents owned by the department for periodic updating and accuracy
Manages relationships with training providers and vendors, as needed, including negotiating, drafting and reviewing subcontracts or other technical documents
Provides guidance as requested for high profile or unique teambuilding strategies, performance improvement strategies, and group workshop needs for both home office and field office clients
Serves as training representative on priority corporate change management initiatives or other critical initiative teams, developing the training plan associated with the change and supporting best practices in change management
Provides organizational, planning, and management support to the department
Facilitates training courses, as needed
Recognizes principles and practices of organizational development and is able to identify opportunities to apply them
Maintains and expands technical knowledge in instructional design and training delivery by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies and Chemonics practice networks
As Training & Development and HR Department representative, communicates and acts strategically and responsibly based on position of department vis-à-vis the company’s work and its mission, culture, values, and practices
Attracts, recruits, and recommends hiring of new staff that fit the profile of the Chemonics professional
Serves as acting director as required
Seeks out professional development opportunities for him/herself
Minimum 4 years of management and/or technically relevant work experience preferred
Foreign language fluency desired
Demonstrated ability to communicate clearly and concisely, both orally and in writing, and lead presentations, training courses, and effective meetings
Experience in developing curriculum materials
Ability to provide guidance to staff on training coordination and management
Willingness to work overseas for up to 4-8 weeks per year and to consider long-term overseas assignments; experience living or working in developing countries preferred

Employee Training & Development Manager Resume Examples & Samples

Conduct annual training and development needs assessments
Design and develop training and skill-building programs and courses utilizing a variety of instructional methodologies, techniques, and delivery media
Use instructional-systems design model to ensure effective training
Implement completed training products, including ensuring course materials are available for launch, communicating with stakeholders, providing support following program launch
Facilitate training programs to large and small groups when not utilizing external training services
Develop methods for evaluation of program effectiveness and lead evaluation and continuous improvement processes
Test and assess participant progress utilizing methods to communicate results and concerns to appropriate leadership
Modify organizational programs based upon evaluation data and make recommendations to management
Collaborate with business leaders and subject matter experts to develop content, set priorities, establish training schedules, develop/maintain tracking system for training results and achievements, and conduct cost/benefit/needs analyses
Maintain relationships with vendors and stakeholders relevant to the position and educational functions of the organizations
Operate as primary point of contact to educational institutions and other sources with organizational affiliation
Serve as administrator for third-party certification programs for employee development, including proctoring exams, registering participants, ordering materials, and providing curriculum guidance
Manage budget and expenses
Administer and maintain software solutions such as learning management systems and departmental intranet
Manage the tracking of training and development opportunities, compile relevant reports and make presentations to management at all levels of the organization

Training & Development Manager Resume Examples & Samples

Working with clients to conducting performance/training needs analysis
Partnering with internal groups and external partners to develop and execute training programs
Managing and delivering high quality learning solutions globally
15% Travel (Domestic and/or International)

Technical Training & Development Manager Resume Examples & Samples

Develops, implements and supports systems to ensure compliant state-of-the-art training programs
Implements organizational excellence strategies and supports organization development strategy and interventions
Manages Technical Training initiatives to improve technical knowledge on processes/equipment/products
Apply knowledge of adult learning principles in a pharmaceutical production environment
Researches and develops new innovative technologies that enhance the design and delivery of training programs

Training & Development Manager Resume Examples & Samples

Leadership development and program management: Much of your role will be to work with leaders and managers to develop and deliver comprehensive leadership and people manager programs. You will help to grow our leadership and managerial talent through a variety of activities
Demonstrated high level of skill and experience in leadership development, change management, organizational effectiveness and learning design and implementation
Track record of significant relationship management skills and sophisticated communication skills including the ability to interact, communicate and influence with executives and leadership teams
Demonstrated ability to deliver high impact solutions to meet business needs
5+ years of experience in Learning and Organizational Development
Very strong small and large group facilitation skills
Experience with project, program and vendor management
Masters in Human Resources, Organizational Development or similar
5+ years of experience in leadership development
Experience in leading organizational change management initiatives
Knowledge of applying virtual learning technologies
Experience in designing blended learning resources
Knowledge of selection techniques for leaders and executives
Ability to quickly build credibility and rapport with employees at all levels
Resilient and persistent when faced with obstacles
Ability to adapt your style and approach to meet your audience
An innovative mindset that isn’t afraid to challenge the status quo!

Sales Training & Development Manager Resume Examples & Samples

Recommend and manage budgets for the CoE
Be accountable for employee development, performance evaluation, performance objectives, setting of departmental objectives, etc
University or College background in HR, Development, Business Administration or equivalent would be an asset
Broad business awareness, with at least 5 years training, learning and/or development experience, including leadership development
Professional training/development qualification or experience, management of professional staff and teams. OD/T&L experience at business unit/company level, preferably with experience as a Learning Consultant
Good knowledge on business and/or scientific matters, background in dietetics or other fields relevant to NHS would be an added advantage
Fluency in English and another Latin language would be an asset

Global Training & Development Manager Resume Examples & Samples

Ability to operate effectively and lead change in a multi-cultural environment
A Bachelor’s Degree in a relevant field. Equivalent experience may be considered
At least five years of experience in a training management role in a manufacturing environment
Experience leading Change Management (required); formal change management certification (desired)
Project management experience (required); formal Project Management certification (desired)
Track record in successful design and execution of manufacturing training and development programs

Territory Training & Development Manager Resume Examples & Samples

Analyzes Key Performance Indicators (KPIs) and Scorecard Metrics, and operational compliance reporting, to identify outlier performance and opportunities for training. Makes training recommendations based on results of analysis
Understands the In-Home business model and how to translate the requirements into current and future training
Coordinates with the Region Service Quality Manager to deploy national or regional training programs and priorities
Ensures that incumbent technical workforce participates in continuous educational training webinars, has real time coaching opportunities with Technical Managers or Lead Mentor techs, and utilizes technical resources within the Territory and nationally
Ensures that new technical workforce participates in the Chicago Training School within the established timelines, as well as ensures that new technicians have ongoing access to other training resources within the Territory and nationally
Works with Territory and District leadership, along with Capacity Planning team, to ensure that training time is reserved and optimally scheduled throughout the year to ensure maximization of training capacity
Coaches, trains and ensures that Lead Mentor Techs are receiving leadership and continuous technical, customer experience, systemic and operational training. Ensures consistency of this position within the Territory
Maintains knowledge of and partners with field management to take advantage of local vendor training and resources
Ability to make fact-based decisions, exercise creativity and take responsible risks
Effective problem solving and resolution skills when working with customers Effective problem solving and resolution skills coaching associates
Ability to influence a virtual workforce and effectively communicate via non-traditional means
Effective decision making skills
Ability to multitask and effectively manage time
Ability to adapt and be an advocate for change
Ability to read, analyze and utilize reports
Ability to use computer systems to input, access, modify or output information or to execute programs or analyses
Knowledge of the business, with the ability to communicate the goals of Home Services to associates

Sales Training & Development Manager Resume Examples & Samples

Partner with other HBS/HGR Training Leaders, Dir Sales Operations, Sales Directors and HGR Sales Leader to develop strategic training curriculum including training objectives and content to support the sales organization
Manage field implementation, assigning, and tracking of objectives and deliverables directly with field sales leaders
Oversee the execution of a training needs analysis to identify new skills and behaviors required in the sales organization by partnering with internal leadership
Serve as subject matter expert who leads and facilitates training, sales skill training, and coaching
Support credentialing needs to ensure training is absorbed and put into practice
Partner and coordinate with external vendors to translate training materials in accordance with company strategy and processes
Proactively identifying risks, issues and gaps in the training program
Develop continuous learning tools such as training aids, reports, bulletins, e-learning, and assessment programs to support all sales training programs and that are aligned to the field roles and stakeholder needs
Product Training Development: Partner with stakeholders to develop and maintain product & offering related sales training tools, workshops, and classroom presentations to ensure they are current and meet the needs of all stakeholders
Responsible for managing the development, implementation, and evaluation of such programs
Assess training effectiveness and summary evaluation reports determining the impact of training on employee skills and how it affects Sales efforts
BA degree, preferrably in Engineering
Min. 5 years in a similar role
Strong analytical skills working with sales data to identify issues and opportunities
Proven track record of driving for results, strong business acumen exceptional interpersonal skills and ability to motivate others
Ability and desire to do overnight travel 30% of the time
Ability to multi-task with multiple projects
Self-starter and self-motivated
Advanced degree in Training and Education
Background in working with outside vendors
Background in training and facilitation design strongly desired
Budget experience (planning, setting, maintaining) strongly desired
Proven working experience in coordinating multiple training events
Knowledge of Honeywell Building Solutions products and systems -

Training & Development Manager Resume Examples & Samples

Ø Develop, execute and manage company-wide training and development initiatives, ranging from broad multi-month assignments to short-term, quick projects
Ø Identify training and development needs within the organization through needs assessment and regular consultation with management and others. Develop training plans that enhance the effectiveness of employee performance and are in alignment with business strategy and goals
Ø Develop, direct and maintain new employee orientation and other onboarding activities, coordinating with other departments involved in the process
Ø Manage the design and delivery of a wide variety of technical and professional training initiatives using proven sources of content, best practices in training design and diverse delivery methods to address skills and development for employees within all areas of the firm. Identifies appropriate external learning partners and manages vendor relationships as needed to support learning plans
Ø Establish relationships with subject matter experts, managers/supervisors and information critical contributors to support areas of training and development activities
Ø Lead the development, implementation and delivery of leadership development programs for management team members including conceptualization, design and content creation for all learning solutions (courses, workshops, e-learning, assessments, and other development forums), including a mix of in-house and third-party solutions
Ø Facilitate feedback on new and enhanced tools programs and processes. Maintains current knowledge of advances in training & development and applies new methods and practices to improve company programs
Ø Develop and manage an annual training and development budget; forecasts costs
Ø Assess instructional effectiveness and produce reports to determine the impact of training on employee skills
Ø Develop and implement effective internal marketing campaign to ensure employees are aware of training and development resources and programs and know how best to utilize

Principal Engineering Training & Development Manager Resume Examples & Samples

Creation and delivery of training material
Working with TSG and Engineering partners, to define an inspiring and comprehensive training curriculum
Identifying resources required for the successfully delivery of the curriculum across many countries and languages
Maintaining and planning improvements to the training library
Internal consulting, ad-hoc analysis and presenting results in a clear manner
Researching pre-existing trainings and vetting them for continuing education
Validating and tracking performance of the training packages and curriculum
Capability to work autonomously
Ability to work in a dynamic multidisciplinary environment, choosing and learning to use new tools as required
Ability to communicate to engineering partners in clear language on short-term and long-term strategy
Advanced qualifications or equivalent experience

Process Improvement Training & Development Manager Resume Examples & Samples

Develop and maintain the tools, templates and job aids to standardize the approach to process improvement across the organization
Support the development and application of Lean and Six Sigma practices across the organization
Manage the Six Sigma program (training, support, certification) and maintaining alignment to the business objectives
Support the onboarding. training and education of Lean Six Sigma within the Process Improvement Department
Research best practices in Process Improvement and keep up to date on leading methodologies and practices
Work collaboratively with the PI teams in leading best practices for service organizations
Identify skill upgrade needs for Process Improvement staff and provide support
Maintain processes, procedures and policies in centralized repository
Seek opportunities to ensure that process improvement standards are maintained across the Process Improvement Department
Training the PI team and others upon request on Yellow Belt, Green Belt, Black Belt and DFSS
Conduct reviews of PI project to complete monthly reports on current status of certification projects and opportunities for improvement
Undergraduate degree (required)
Lean Six Sigma certification required (Black Belt required)
Minimum of 3 to 5 years’ experience in leading and facilitating improvement initiatives across large cross-functional environment
Proven experience in leading and facilitating improvement initiatives across large cross-functional environment
Experience achieving results through indirect influence
Highly collaborative with strong communication and effective presentation skills
Experienced Lean and Six Sigma trainer and mentor
Solid technical skills, understanding of leading documentation (iGrafx Enterprise Central) and process management systems (iGrafx Flow Charter and Process)

Training & Development Manager Resume Examples & Samples

Monitor strategic plan implementation initiatives, identifying opportunities for aligning professional development priorities and resources to support desired initiative outcomes
Explore, develop and promote the use of online resources and training modules to foster increased access to learning opportunities by employees
Recruit, vet, and contract with trainers and consultants to deliver identified training or other learning services
Serve as a catalyst for offering innovative learning opportunities on topics relevant to advancing the mission of UW Tacoma
Work with Vice Chancellors to explore and develop learning initiatives relevant to their units
Work with team leaders to identify group learning activities; plan, deliver, and/or facilitate the delivery of teambuilding workshops and retreats consistent with team leader objectives
Train and coach supervisors and employees on individual development planning
Serve as an active link for UW Tacoma to leverage learning opportunities available through POD or other UW sources
Manage staff training funds within the HR budget consistent with fiscal requirements; advise units on the allocation and use of funds for training and learning purposes
Ensure professional development records are captured effectively in the registration system; prepare periodic reports on learning program activities
Conduct needs assessments or design and facilitate client retreats and meetings consistent with agreed-upon project outcomes
Prepare reports, plans, and survey summaries to support intervention activities
Knowledge of adult learning theory, curriculum design, and training evaluation methodologies
Demonstrated ability in working effectively with others from diverse backgrounds and at all levels of an organization
Skill as an internal or external consultant in identifying client needs, developing appropriate responses, and contracting for service delivery
Skill in designing and delivering compelling learning experiences to working professionals
Skill in designing and delivering online and blended learning experiences
Experience in designing, planning and implementing a comprehensive, organization-wide learning program
Graduate degree in a related field
Skill in delivering training in a subject relevant to the needs of the University, such as interpersonal effectiveness
Experience with implementing a mentoring program

Field Training & Development Manager Resume Examples & Samples

Four year degree required. Degree in related field – HR, Communications, Business preferred
Required minimum of 3-5 years retail store multi-unit operations and training experience, with a proven track record of continuously increasing responsibilities in store operations and store leadership
History of working well with all levels of management with the skill to build productive partnerships that influence exceptional teams
Ability to organize, prioritize, meet deadlines and follow up on all activities in order to meet Company standards. Able to set clear goals and expectations for self and hold self-accountable for responsibilities and objectives
Highly organized, ability to quickly change priorities, with a proven talent to plan, organize, prioritize and manage multiple tasks efficiently
Excellent organizational, communication and negotiation skills with proficiency with Microsoft Word, Excel, Power Point, Outlook and Adobe Professional
Knowledge of company standard software, systems and procedures
Skills in coaching, teaching, training, organizing, and planning work assignments

Training & Development Manager Resume Examples & Samples

Identify and assess current and future training needs through job analysis, career paths, annual performance appraisals and consultation with line managers
Deploy a wide variety of modern training methods
Conduct effective induction and orientation sessions to ensure employees are equipped with the requisite knowledge and skills to complete their tasks successfully
Monitor and evaluate the training program’s effectiveness, success and ROI periodically and report on them, calculate and manage training budgets
Build solid cross-functional relationships and establish virtual teams
Work with line managers to address learning issues, instruction problems, or new educational needs regarding specific employees or departments
Maintains an understanding of new educational and training techniques and methods
Manage a cross functional team that provides educational expertise, content of material in all aspects of the assigned product lines , service offering and sales methodology (Miller-Heiman) to drive the strategic planning, project management and implementation of solutions (products, software, services) and marketing projects
Responsible for the identification, management and coordination of external training partners to deliver the business development, client service, financial management, risk and compliance training strategy
Develop training material by collecting and coordinating content for Products lines, Software, Applications and Technical training for service offerings
Develop and manage the Ascom Centre of Excellence (ACE) for special trainings equipped with Ascom´s solutions and product portfolio for hands-on, workshop training and customer demo and visits
Manage and oversee product training at trade shows, industry meetings and workshops, and at Ascom Centre of Excellence (ACE)
Establish and continuously update a training plan summarizing the training requirements and needs for the Ascom organization, and secure requirements are on suitable level. Issue training diplomas or certificates
Secure the training system fulfils all legal requirements
Proven work experience as a training manager and strong coaching and motivational skills, particularly with reference to IT and sales training
Technical knowledge, base Information and Communications Technology (ICT), Service offering and Software tools with a focus on the healthcare market
Must possess strong leadership, customer service, and organizational skills
Interpersonal effectiveness, including strong influencing and stakeholder management skills
Extensive experience in designing & creating innovative training interventions
Bachelor's or Master's Degree in Education, Human Resources or relevant field
3-5 years of management, formal pedagogical training or relevant experience

Training & Development Manager Resume Examples & Samples

Continually conduct stakeholder analysis of business skills/gaps
Identify and assess future and current training needs through skills matrixes, job analysis, quarterly performance appraisals and consultation with managers
Draw overall and individualized training and development plans that address the needs and expectations of the business
Identify resources necessary to implement training
Deploy a wide variety of training methods and maintain a keen understanding of training trends, developments and best practices
Monitor and evaluate training program’s effectiveness, success and ROI quarterly and report on each
Manage training budget and provide assistance with workforce planning
Resolve any specific problems and tailor programs as necessary
Identify/incorporate best practices and lessons learned into program plans
BA/BS degree (in a relevant Business-Leadership-Human Resources discipline) with 6-10+ years of experience as a trainer, training facilitator or with coordinating multiple training events in a corporate setting
MA/MS degree (in a relevant Human Resources-Business-Leadership discipline) with 4-7+ years of experience as a trainer, training facilitator or with coordinating multiple training events in a corporate setting

Services Training & Development Manager Resume Examples & Samples

Partner with Regional Services Leaders, Territory leaders, field teams and HR Partners to identify gaps and needs that reinforce and build competencies across the spectrum of services positions to produce superior business results
Develop leadership programs designed to improve service operational and business acumen which would include financial acumen, lean processes and problem solving tools
Design learning paths within non-technical and technical roles within the SBU
Collaborate with Services Leadership to develop sustainable training for key SBU Services “North Box” priorities such as Service Connectivity
Lead the overall strategy development for technical and non-technical services training programs that incorporate the infrastructure, resources and systems required to build and improve the SBUs services capabilities
Facilitate and support the development of an “on boarding” process for new Services employees
Collaborate and support the Technical Support team in the development of a strategy and implementation of initiatives that build technical competencies
Lead SBU efforts to develop and utilize distant learning through on-line tools to expand base of knowledge for Services employees. Utilize and promote existing TechDirectsystem to build competency and knowledge with technical personnel
Act as “Player, Coach”in the development of content and curriculum design. Identify and secure SME’s within the business to provide content and facilitate as necessary
Lead efforts to identify and utilize new methods and technology to facilitate learning and development
Oversee expansion and provide direction in collaboration with Technical Support of the “Technician Apprentice” Program
Manage budgets and administrative processes within scope of work
Manage personnel directly or in a matrix environment to achieve overall program and project goals
Manage Learning Management System (LMS) and other systems to track and monitor training program effectiveness
Collaborate and act as SBU SME and lead on corporate organizational development and IRU projects that impact the services business
Plan and organize regional training activities as necessary
Bachelor’s degree; MBA is a plus
5-10 years of experience of training development and implementation in a corporate environment
Experience working in an Industrial or Automotive Environment preferred
Proven ability to communicate and collaborate with a range of stakeholders from field teams to functional leadership
Proven strategic planning ability
Knowledge of curriculum design, content development and distant learning methods and tools
Sets and achieves tough stretch goals; delivers outstanding measureable results
Experience and effective in a matrix management; gets things done collaboratively
People Management Experience
Risk taker who challenges conventional solutions
Track record in executing large projects

Training & Development Manager Resume Examples & Samples

Manages and/or conducts company training and development needs assessments & analysis to determine training solutions
Manages and/or collaborates with subject matter experts in the design and delivery of company training programs to meet the needs of the organization and improve employee performance
Manages the evaluation of, or evaluates, outside training resources for possible internal utilization to ensure the effective delivery of training solutions
Evaluates training initiatives and provides both qualitative and quantitative feedback regarding the impact of the initiatives on reaction, learning, behavior, performance, and/or business results to determine the effectiveness of initiatives
Provides implementation support of companywide initiatives e.g. Continuous Improvement, Safety, Culture, etc. to improve company performance and meet business objectives
Works with HR Managers on talent management functions to ensure the development of employees to meet business needs, this may include: Competencies, Performance Standards/Measurements, Development/Learning Plans, Career Pathing & Succession Planning
Facilitates the maintenance of all training materials, to ensure accuracy and a professional presentation
Manages assigned team members, including but not limited to; work assignments, compensation and performance management to ensure company initiatives are met
As needed, assists Training/OD Coordinator with training administrative tasks including, but not limited to; training reports/tracking/coordination, etc., to support the companies training needs and to ensure a positive customer experience
10+ years progressive experience in training program assessment, analysis, design and delivery
2+ years of Management experience
Prior construction industry experience a plus
Ability to maintain confidentiality at all times
Excellent experience in creating and delivering informal and formal learning solutions and utilize learning metrics/analytics to measure the impact of them
Outstanding project management skills along with a demonstrated high level of proficiency with MS Office Suite and the ability to learn new software quickly
Excellent knowledge of Talent Mgt. process and ability to assist with the creation and implementation of the process
Outstanding problem-solving skills, with demonstrated ability to provide creative solutions to real-time challenges with consistent follow through
Strong customer service focus, attention to detail/accuracy, quick learner and internally motivated to seek out answers, generate ideas, and develop new skills
Excellent written/oral communication and facilitation skills to effectively disseminate information and convey concepts, ideas and information to all levels of employees
Ability to set priorities, organize work and work in high production environment while responding quickly and effectively under pressure, changing priorities and tight timelines/deadlines
Team player who can operate effectively within a matrix management environment
Ability to apply a systematic process to; a) analyze/identify performance gaps and create solutions to close them b) shift individuals, teams and organizations from current state to desired state c) improve others’ ability to set goals, take action and maximize strengths
Comply, understand, and support corporate safety initiatives to ensure a safe work environment
Ability and willingness to abide by Granite’s Code of Conduct on a daily basis
Ability to travel, some overnight, up to 50% of the time

Training & Development Manager Resume Examples & Samples

Creates and implements annual training plans within the Region. Serves as a liaison between the Region, North Division and the Corporate Airgas Learning and Development (L&D) Team communicating any changes to the Region and aligning training materials where appropriate
Conducts educational needs and assessments working with Region managers to understand training requirements. Develops learning objectives and creates content to support objectives through classroom coursework, self-study sessions or online coursework
Provides performance development and consulting services to the Region. Develops tools for Individual Development Plans (IDP’s) and coaches managers on their use
Responsible for initiating new associate training in the Region ensuring it reflects both company-wide and position specific curriculum for operations and non-operations based positions as well as management and non-management. Facilitates position specific curriculum in conjunction with the new hire’s manager or through Airgas’s online training tool, Airgas University
Leads and closely partners with regional HR team, Division Talent Management to ensure onboarding success for new associates, people leaders, and participants in the company’s development programs
Facilitates and/or program manages a broad range of course work including but not limited to customer service, new employee orientation, leadership development, on the job training (OJT), product training, and systems training
Leads external scan of new and innovative programs on the market meeting a specific business need or gap. Establishes reputation as the go to Subject Matter Expert (SME) for T&D in the region
Regional “owner” of online training through Airgas University. Responsible for assigning, tracking and reporting on Corporate, Division and/or Region specific training (i.e. Code of Ethics, Workplace Harassment). Creates courses/programs centered on talent and leadership development to include the development of interactive e-learning courses to support learning objectives
Other projects and duties as assigned
Bachelor’s degree in Human Resources, Organizational Development, Communication, Business or related field. In lieu of degree, consideration for up to 4 years of additional related experience may be accepted
A minimum of 5 years of demonstrated experience in the delivery and evaluation of training programs to include experience in the creation of talent and leadership development curriculum
Demonstrated knowledge in Distance/Blended Learning techniques including needs assessment; development and design of distance learning training materials; training delivery, platform skills, and follow-up assessment techniques
Knowledge of Learning & Development (L&D) technology tools to improve customer and personal productivity
Knowledge of adult learning theory and evaluation techniques including needs assessment; development and design of training materials; training delivery, platform skills, and follow-up assessment techniques
Ability to work independently and under pressure to meet deadlines
Must have excellent organizational, written and oral communication, listening and presentation skills including the ability to effectively present and discuss information and respond to questions from employees and managers
Intermediate knowledge of MS Office applications including Word, Excel, PowerPoint and Outlook, and Google
Frequent regional travel; occasional overnight travel
Must have reliable, appropriate transportation

Senior OCM Training & Development Manager Resume Examples & Samples

Manages EIT wide training programs and initiatives
Work collaboratively with internal and external stakeholders/vendors to assess need, create, implement, and evaluate EIT-wide development and training initiatives
Utilizes project management skills to define, drive and meet project milestones. Proactively communicate issues, risks and proposed solutions in a timely manner. Manages program budgets and vendors
Analyze effectiveness of EIT training to recommend improvements and drive change
Acts as a change agent in driving continuous improvement and ensure quality and effectiveness of training
Fosters effective relationships with HR Business Partners, Leadership Development, leaders and other stakeholders at all levels of the organization to shape and inform the development of key training initiatives
Assist in the development of long term EIT training strategy & goals
Monitors external best practices, research current approaches and develop a network of resources to support Talent Development practices and needs
4-6 years of OD/L&D proficiency - knowledge of OD/L&D theory and talent management processes and approaches. Demonstrated ability to apply theory, and achieve business objectives
4-6 years of program management, including a demonstrated ability to identify and measure key metrics
Interpersonal/Communication skills – highly developed ability to build relationships and strategic alliances with management to implement change solutions
Initiative/Creativity/Analytical Skills – demonstrated ability to observe and accurately diagnose leadership opportunities within a team and for individuals
Facilitating Change – has previous experience as a change management champion, including helping leaders embrace and dive significant organizational change
Detail Oriented – ability to manage complex system of processes, problem solving and timelines
Ability to manage & effectively negotiate multiple enterprise level projects cross functionally
Proficient in MS Windows Office
Equivalent work experience in training and/or OD/L&D field

HR Training & Development Manager Resume Examples & Samples

5-7 years of overall experience in an HR, staffing or training role
Experience working in a manufacturing or distribution environment
Experience managing hourly recruiting
Experience developing SOPs and/or training materials
Strong problem solving, organizational and analytical skills required
Strong written and verbal communication skills with the ability to present information to large groups and communicate with individuals at all levels within the organization
Must be deadline conscious and detail oriented with the ability to self-direct priorities
Intermediate knowledge of Microsoft Office; previous HRIS experience

Training & Development Manager Resume Examples & Samples

Provide key input of Training aspects for all activities and plans of the Hotel
Interact with hotel leaders responsible for people development on a daily basis to provide support to operational departments
Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Word, PowerPoint

Training & Development Manager Resume Examples & Samples

4 year bachelor’s degree preferred
3+ years of experience in sales or training role; equivalent experience
3+ years of experience working in a project, results-driven or field engagement type role is strongly preferred
Deep understanding of the food service industry; intimate knowledge of the MA and DSM job functions, company proprietary computer programs, policies, procedures, and Sysco’s business metrics
Strong program management, strategic thinking, creative thinking, and problem solving characteristics. Thinks and acts proactively and directs resources and stakeholders accordingly
Capacity to multi-task and prioritize concurrent projects and programs autonomously to meet established deadlines. Exhibit your working knowledge of all learning platforms, product knowledge and training materials to support programs and program participants

Training & Development Manager Resume Examples & Samples

Effectively communicate key ideas & solutions at all levels of the organization
Apply problem-solving skills to solve complex issues
Demonstrate leadership skills with the ability lead and motivate others through complex programs
Apply knowledge of Learning and Development practices to achieve results
Demonstrate an ability to work in a demanding, fast-paced environment and be a self-starter

Training & Development Manager Resume Examples & Samples

4 or more years of biotech or pharmaceutical selling experience
2 or more years of training experience
Demonstrate good organizational and project management skills
Documented ability to consistently achieve or exceed sales goals

Inbu Training & Development Manager Resume Examples & Samples

Demonstrate strong communication, leadership, and presentation/facilitation skills
Able to leverage and build cross-matrix relationships
Demonstrate strong Prolia clinical knowledge, understanding of the PERFORMANCE4 selling model and good business acumen
Neuroscience sales background

Attorney Training & Development Manager Resume Examples & Samples

Work closely and frequently with each practice to design and develop training curricula and programming in support of their specific training and development needs and aligned with the firm’s core competency model
Partner with the Director of Attorney Development and other members of the attorney development team to identify and address training needs, develop curricula, and implement programs to maximize effectiveness and quality
Liaise with internal presenters to design, prepare and deliver effective training
Identify and coordinate internal and external resources for the delivery of other skills-based training such as legal writing and research, communication and presentation skills, leadership development training and business development training
Manage and oversee all aspects of technical and operational support during the design and implementation of training programming
Design and develop metrics and reports to measure and demonstrate success and application of training programming as well as strategies to promote training programming, increase attendance, and maximize effectiveness
Working with practice management, ensure training programming is tailored to developmental needs and responsive to feedback collected in the attorney performance evaluation process
Work with the Director of Attorney Development and other members of the attorney development team to build new initiatives and programs to ensure the continued professional development of the firm’s attorneys
Keep abreast of trends in professional development for attorneys, and evaluate seminar content and presenter effectiveness to ensure efficient delivery of content and attorney interest on topic
Promote internal and external training and development opportunities to the firm’s attorneys
Manage and monitor annual budgeting process for Attorney Development department, ensuring cost-effectiveness of programming against budget
Work with the Attorney Development team to develop, manage, and execute firmwide orientations and retreats
Work with the Director of Attorney Development to implement diversity & inclusion training initiatives, and keep abreast of the training trends in this area
Manage the firm’s Training & CLE Database
Supervise assigned department employees
Liase with Human Resources to identify synergies with Business Services training and development programming, with the goal of increasing efficiency with similar programming
Assist in the preparation of training and development related updates and reports for firm leadership, including the management committee
Ability to read, write and speak English
Familiarity with California, New York, Pennsylvania, Texas, Virginia and Washington, DC CLE requirements
High proficiency in Microsoft Office applications, including Word, Outlook and Excel
Experience in working with attorney recruiting databases required
Familiarity with viDesktop highly desirable
Strong service orientation and an ability to establish and maintain effective working relationships with peers; attorneys; office, firm and practice management; and outside business partners
Ability to work effectively and efficiently under pressure
Ability to manage multiple projects with specific deadlines and adjust to changing priorities in a professional manner
Ability to use initiative and judgment to accomplish results
Ability to delegate and manage resources effectively
Ability to read, comprehend and follow instructions
Ability to use critique of work to improve performance
Commitment to the office and firm
Commitment to professional growth and development
Commitment to staying informed of industry standards and best practices through professional development, to including professional reading, membership in industry groups and organizations, and participation in seminars and conferences
Minimum of four plus years’ experience in professional development or training in a law firm or other legal or professional services organization desired
Advanced degree and/or experience in instructional design or adult learning preferred

Training & Development Manager Resume Examples & Samples

Content development for new and updated training programs. Applying detailed knowledge of company production processes, business systems, and/or changes in products, procedures or services
Design and organization of training materials, testing and evaluation procedures, multimedia programs, meeting content and other educational and training materials
Collaboration and implementation of brand development programs and career pathing for selected positions
A variety of educational technologies, including learning management systems, instructional design processes, web based training applications, graphic design tools and multimedia educational products
Compiling data to analyze past and current training requirements for budget preparation
LMS Administration
Leading development and direction for media specialist activities, including video production with a special focus on Sally Today video program
Proven experience with the retail industry strongly preferred!
LMS knowledge preferred
Demonstrated skills in a variety of educational technologies including learning management systems, instructional design, and web based applications, graphic design, and multimedia educational products

Training & Development Manager Resume Examples & Samples

3-5 years’ experience with Leadership Development or Training and Development
The ability to influence leadership in a highly dynamic environment
Demonstrated ability to work collaboratively across engagement centers, functions and levels
Proactive change agent with a strong sense of urgency to drive results
Extremely strong written and verbal communication skills
Critical thinker with a strong ability to diagnose the performance of an account/ site and identify solutions to business issues
Proactive change agent who can lead through influence and with a strong sense of urgency to drive results

Global SSC Training & Development Manager Resume Examples & Samples

Build a strong business relationship with internal clients
Support individuals, teams and departments in identifying and fulfilling their training needs
Create training plans and facilitates course content compilation together with internal and external stakeholders
Act as an interface between the recruiting specialist and departments to increase efficiency of the recruitment process
Communicate with managers and employees regularly to establish rapport, gauge morale, and source new candidate leads
Design, develop and lead the implementation of a career development strategy
At least 2 years experience in an international work environment
At least 2 years project management experience
At least 2 years leadership experience
Fluency in English and German is must
Full understanding of all HR functions and best practices
Experience with traditional and innovative training methods, tools and techniques
Ready and able to take the initiative

Training & Development Manager Resume Examples & Samples

Have a high school diploma or equivalent (GED)
Possess basic math and cash handling experience
Have strong phone and computer skills
Have previous customer service experience (preferred)
Be able to prioritize and perform multiple tasks
Work cohesively with others in a fun and fast-paced environment
Possess general knowledge of massage and esthetic services and modalities
Answering phone calls promptly
Checking members and guests in and out for appointments
Set up appointments for clients and matching them with the correct therapist based on their need
Greeting members and guests upon arrival
Promoting the Wellness Program to all non-members/guests
Complete thorough pre-chat customizing each guest’s experience before their massage
Managing member/guests accounts
Manage appointment request
Make follow up calls to prior guests to schedule another appointment
Re-engaging inactive members
Keeping management apprised of member concerns and following manager’s policies, procedures, and direction
Upholding the Massage Envy brand’s core values of optimism, gratitude, excellence, consistency and empathy
Recognizing and supporting team goals
Creating and maintaining positive relationships with team members
Monitor Televox (confirmation/EFT calls)
Maintain proper cleanliness throughout clinic (includes rounds, rooms, upkeep of front desk, etc.)
Enforce Massage Envy’s policies and procedures
Filing and managing client files
Provide excellence in customer service
Pull cancelled memberships daily
Keep Daily Cash Log and Communications Binder up to date
Process Freeze Plus payments
Handle Customer Issues
Process Cancellations/Freeze/Freeze Plus Forms
Monitor Emails
Process shift trades
Monitor InMoment surveys
Manager on duty
Roleplaying/Auditing FDA’s
Review Appointment book for errors (breaks, gaps, etc.)
Stay up to date with Crisis Communication Guide and Inappropriate Conduct Guide
Monitor medical forms
Monitor problem log
Monitor all cleaning/rounds
Address all No Shows daily and prior week
Cross train in other departments as a back up
Take care of any other roles/reports that may grow from the above mentioned areas
Assist ACA’s with retention and inventory
Count, document, and/or order necessary inventory weekly
Keep inventory shelves stocked and organized
Submit all completed reports into Inventory Binder
Make retail suggestions for future inventory
Pull all Reports for Sales closing, retail, gift card, and pre-book
Monitor Guest Follow Up Log
Monitor Accountability Binders
Count/report annual retail
Conduct Weekly meetings with FDA’s
Provide ongoing coaching for FDA’s
Stay up to date with all trainings and training materials
Perform regular audits
Provide materials for quarterly reviews
Listen/review recorded phone calls
Update sales board with current statistics
Checking personal folder regularly
Responsible for maintaining clinic sales, pre-book, retail, NPS, Enhancements/Upgrades, goals, etc

Senior Training & Development Manager Resume Examples & Samples

Design, implement and managed multiple training and development programs, working closely with senior stakeholders across the organization to assess training needs
Research and make recommendations for content management of our Learning Management System (LMS)
Manage education team budget and project timelines
Collaborate with corporate training department as needed
Excellent verbal communication, written communication, coaching, facilitation and presentation skills
Proven project management skills to deliver high quality, complex projects
Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Outlook, and web-browsers
Flexible schedule - some evenings and weekends may be required; ability to travel as needed (limited travel)
Engage and inspire: High energy with a strong sense of urgency
Encourages and participates in creative, out-of-the-box thinking
Champions new ideas and approaches
Establishes direction, mentors and provides constructive feedback
Strategic thinker – desire to shape strategy
Ability to work independently and make sound decisions quickly and effectively; self-motivated

Training & Development Manager Resume Examples & Samples

Assess the quality of training to validate its impact, offer improvements to the material, deprecate and replace with better options
Champion training and development within in PE&O and demonstrate its impact to improve employee skills, readiness and contributions
3+ years of experience in Training and Development focused on internal employees at a leading Cloud company
Demonstrated experience of training and development programs which dramatically improved general employee soft and technical skills
Editing
Human Resources
Organizational Development
Social Media and Social Networking

Training & Development Manager Resume Examples & Samples

5-7 years of experience in the field of Learning and Development with at least 3 of those years in a supervisory/leadership role
Bachelor’s degree in appropriate field required with including preferred proven assessment, design and facilitation skills required in learning and development, e.g. Web-based Instructional design
Expertise and exposure in tools such as: Adobe Creative Suite, Adobe Presenter, Captivate, Articulate, Photoshop (or similar), Quizmaker, Engage, Replay, and other related tools
Strong background in designing and developing eLearning courses, videos, simulations, and online content
Strong experience in leading teams of individuals through a Continuous Improvement effort which streamlined course deployment testing steps, reduced learner complaints, and minimizing business risk
Strong background in developing learning content and modules
Experience with LMS and L&D tools such as: Adobe Captivate classes for department experience in creating digital training modules
Strong Presentation skills including both written and oral communications, strong Interpersonal skills
Prior experience working in a unionized environment
Prior experience working in maintenance/security services

Training Development Manager Resume Examples & Samples

Lead site training and development governance, ensuring effective communication with leadership regarding progress, achievements, gaps, new learning needs, and recommendations to mitigate risks and ensure learning impact. Provide regular reports on related training and development KPIs
Define and implement the Site Training and Learning plan, in line with the organization strategy and priorities and Client Values and Behaviors, to ensure continuing development of organizational and individual capabilities
Designs, develops, implements, and evaluates the job skills training and management development as it relates to technical, regulatory and continuous improvement initiatives
Ensure effective local implementation of any required global learning programs and initiatives
Ensure regulatory compliance expectations are met at all times
Maintain and support global standards for excellence in learning
Bachelor’s Degree in Life Sciences, Behavioral or Educational Sciences or equivalent work experience
8-10 years in pharmaceutical production, supply and/or quality management
Minimum 3 years in training/learning
Minimum 3 years working in a GxP environment
Fluency in English. Bi Lingual in Spanish and Portuguese a plus

Training & Development Manager Resume Examples & Samples

5+ years of experience managing multiple global, cross-functional training programs
3+ years of experience conducting performance analysis
Experience in designing, coordinating and executing multiple learning solutions
10+ years of experience in training and staff development
5+ years of experience developing or training IT / Information Systems, Human Resources and/or Finance staff
Strong Organizational Change Management understanding and skill set
Experience working within the biotechnology and/or pharmaceutical industry
Ability to work well in teams and collaborate
Experience in architecture and execution of training curriculum
Vendor management and effective budget utilization

Training & Development Manager Resume Examples & Samples

Define and implement the Site Training and Learning plan, in line with the organization strategy and priorities and Novartis Values and Behaviors, to ensure continuing development of organizational and individual capabilities
Designs and develops training systems to meet the training and development needs of all site personnel. Working with site management, assists in assessing skills and training needs and recommends appropriate action to satisfy those needs
Provide effective leadership of the site training team, to ensure regulatory and legal compliance in training and development as well as effective capability building for site. Ensure continuous, development of site training associates
Lead and manage role and capability-based cross functional curricula and training plans for Site associates across all capability areas
Partner with HR to lead and guide the on-boarding of new hires, ensuring fast and effective integration,
Evaluate effectiveness and impact of learning programs, explore gaps and improvement opportunities, and define appropriate solutions, both locally for Site programs
Lead trainer qualification/coaching programs
May coordinate training efforts with outside groups and vendors

Sales Excellence Training & Development Manager Rtg-home Office Based Resume Examples & Samples

Assess sales force competencies and create sales training and development roadmap
Design and deliver Sales Excellence Program, a commercial training curriculum around Key Success Elements for sales managers, commercial reps, clinical reps and marketers
Key Success elements represent strategic selling process, key selling skills and winning behaviors
Drive adoption of Sales tool kits in selling and review processes, demonstrate how to action & benefit from them
Facilitate workshops and coach Commercial leaders and sales & marketing professionals on Key Success Elements and in presentation and training skills
Create and maintain a sales excellence program certification
Be a Change Agent and enable the commercial excellence strategies adoption
Effectively follow up on training and on the job coaching of field force
Collaborate with Commercial Excellence team members to align measurement of training impact & performance overview during regular business reviews
Establish and execute Playbook for Sales Managers, Commercial Reps and Clinical Reps
Lead the Europe Field Advisory Board to facilitate best practices sharing and to collect the relevant inputs into enhance Sales process and sales tool kits
Identify & implement Sales Force Effectiveness best practices from other business units, geographies and other industries

Training & Development Manager Resume Examples & Samples

Deliver new starter and induction training including CeMAP 1,2 + 3
Deliver the academy schedule that covers 6 weeks training for Trainee Mortgage Consultants
Review and monitor existing training programs and ensure we are keeping up to date with changes in legislation
Identify high achievers and develop their potential within the business
Provide ad-hoc training and development on an individual basis, as required

Training Development Manager Resume Examples & Samples

Development and creation of educational content using either Articulate Storyline or Adobe Captivate software
Compiling metrics to measure participation in and effectiveness of education programs
Bachelor's degree in Education, Human Resources, Business or related field
4+ years of relevant and progressive experience in training (including instructional design and curriculum development
Strong software experience with a proficiency in Storyline and Adobe Suite Products
Strong graphic design skills required!
Flexible schedule - some evenings and weekends may be required; ability to travel as needed
Develops team to be future leaders and high performers in an environment that encourages creativity and empowerment. Establishes direction, mentors and provides constructive feedback

Training & Development Manager Resume Examples & Samples

Partner with the Director of sales to manage the development, design and implementation of new and ongoing sales training classes
While you are not the deliverer of training you and your team are responsible for the content that on-stage trainers will use to train others
Lead employee assignment of training and development projects
Select and implement tools for delivering the training and development curriculum with the use of an LMS
Identify metrics for training and development program success
Drive follow-through to maximize transfer of knowledge, skills and capabilities to the job
Research and recommend best practices based on others within the Direct Sales space
Minimum of a high school diploma or GED with some college. Bachelor’s degree in Communications, English, Journalism, Business Education preferred
Minimum of 3 years’ related experience in the field of Training, Development, or Sales
Two years of supervisory or manager experience preferred
Direct Sales experience a plus
Must have excellent creative writing ability, strong language and grammatical skills
Possess a strong background in developing learning content
Knowledge of Learning Management Systems and L&D tools preferred

Training & Development Manager Latam Resume Examples & Samples

Coordinate T&D function in the regional office based on LATAM’s strategy
Create alignment and secure optimization of T&D processes and tools for regional office
Coordinate implementation of people strategy and BSC projects, supporting organisational reviews and other key processes in the region by collecting and analysing data together with P&O Director LATAM and main stakeholders
Prepare for audits, quality reviews and facilitations
Coordinate implementation and provide all guidance of P&O training processes & tools regarding any T&D initiatives by working in partnership with LATAM affiliates and with direct responsibility to LATAM regional office team

Training & Development Manager Resume Examples & Samples

Manage and oversee teams as they execute training and education for Shared Health staff and customer’s LTSS Care Coordination staff. Training includes new hire via a train-the-trainer model, or direct-hire staff, in addition to ongoing training, as needed
Develops content, selects optimal vehicle, ensures secures training location, conducts trainings, and ensures relevance of materials. Works with technical team to translate concepts into understandable tools/instruction
Interface with customers to determine needs and work with leadership to provide content and tone/manner to optimize tools. Works with technical team to translate scientific concepts into understandable tools/instruction
Work closely with the Shared Health Training Liaison to ensure the Training Liaison/team meets each customer’s expectations as is relates to training, education, audit and systems
Responsible for the entire learning process, and its environment, to ensure that the course meets its objectives and is measured and evaluated to understand how learning impacts performance
Supervise, develop and evaluate a diverse, complex, staff of professional personnel who are responsible for educating customer’s Care Coordination staff, and internal Shared Health staff, regarding all facets of an LTSS program
Directly interface with multiple divisions & internal audiences to ensure business and systems requirements are completed, development occurs as per business requirements, user acceptance testing is conducted, and feed-back loops for defects and enhancements are established
Plan, develop, and educate training staff and self to implement a training program that supports new and improved education practices within managed care, LTSS, and IDD
Oversee training staff in multiple states, as needed, supporting many training programs simultaneously
Proactively identify, develop and support implementation of process improvements
Responsible for all operational and clinical education training and documentation processes including curriculum development, training business development, instruction delivery and training course administrations
Manages training staff that are accountable to review the quality of work produced by areas identified for accuracy audits
5 years of operational experience required; specifically in training preferred
3 years’ proven leadership experience required
Demonstrated ability to manage multiple assignments simultaneously and achieve associated goals for the projects
Must have the proven ability to develop, implement and manage an effective training program that provides a highly skilled and fully competent staff
Working knowledge of NCQA, URAC, EQRO, CAHPS, HEDIS and other survey and performance outcomes, methods and reporting
Proven independence, organizational skills, communication, professional interaction and human relation skills, as well as analytical skills required
Proven ability to communicate effectively and professionally with all levels of staff from all divisions within the corporation
Strong analytical and decision making abilities
The ability to simplify complex technical information is required
The position must possess a solid understanding of the health care industry and available technology to maintain high standards
Proficient in Microsoft Office (Outlook, Word, Excel,PowerPoint, and Visio)

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