Training Manager Resume Samples

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V Johnson

Vernie

Johnson

399 Modesta Stream

Dallas

+1 (555) 109 9989

399 Modesta Stream

Dallas

Phone

p +1 (555) 109 9989

Experience Experience

Los Angeles, CA

Training Manager

Los Angeles, CA

Rempel-Keebler

Los Angeles, CA

Training Manager

Fully responsible for creating and developing the training materials including but not limited to product, selling, customer service and store management
Facilitate pre and post training activities – logistics, tracking, material production, responding to questions related to training
Design and development of web-based learning modules for the project; creating and running administrative reports. Uploading content to SharePoint
Supervises subordinate staff, including Interviewing, hiring, discipline, performance review, mentoring
Problem solving, reasoning, motivating, organizational and training abilities are used often
Evaluate the effectiveness of training and monitor all on-boarding and continuous learning events to ensure consistency for new hire and existing cast
Knowledge & application Training Central (including registering courses, monitoring take-up etc)

present

New York, NY

Training Manager

New York, NY

Harvey Inc

present

New York, NY

Training Manager

present

Leading Training workstreams, including developing and managing project plans in alignment with timeframes, budget, scheduling and resources
Reading and writing abilities are utilized often when completing paperwork and management reports, giving and receiving instructions, and training
Develop and implement comprehensive training programs including initial training, reinforcing training and training on updates
Implement Training Champion function, delivering providing ‘train the trainer’ courses and monitoring effectiveness of Training Champions
Responsible for coaching, developing and utilizing the field based trainers in training new hires and in new hire training sessions
Assist with design of internal training programs, including formulating lesson plans and determining training methods
Researching, evaluating, recommending, and assisting with the implementation of learning courses

Education Education

Bachelor’s Degree in Human Resources

Rowan University

Bachelor’s Degree in Human Resources

Skills Skills

Strong computer skills including strong knowledge of basic Microsoft Office suite, training development software, learning management systems, etc
Demonstrates strong communication skills and professional credibility to influence sales leaders and professionals
Developing a knowledge management plan to promote data literacy and enable knowledge sharing and collaboration within the CDO and across Deutsche Bank globally
Strong leadership skills; ability to motivate teams and produce quality results
Ability to apply detailed knowledge of organizational procedures to make independent decisions and serve as a credible resource for a senior management team
Strong inter-personal skills with excellent ability to manage employee productivity
Ability to embrace change and adapt quickly; ability to think on his/her feet
Strong planning and organizational skills and strong attention to detail
Ability to multi-task with strong attention to detail while meeting deadlines in a fast paced environment
4- Excellent in multitasking , comfortable with high pace work environment and great in building long lasting relationships

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Training Manager Resume Examples & Samples

Using UO and sales metrics and measures, applies a systematic process for discovering and analyzing performance gaps and designs, develops and delivers learning solutions to close those gaps. Measures and monitors improvement and communicates the results with client. Designs and delivers plans to drive and support adoption of consistent sales processes and initiatives across the sales organization
Determines sales training needs through observation, analysis and senior management consultation to develop a comprehensive and consistent sales training program that aligns with UO value proposition. Identifies approach and techniques designed to maximize training effectiveness and learning transfer as well as increased speed to competence
Prepares new sales representatives by conducting orientation to the sales process; develop individual coaching plans and resources
Ensures training materials are updated, relevant and support current Standard Operating Procedures. Incorporates measurement and assessment tools to support all training
Partners and supports client with special events and inititatives
LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
MATHEMATICAL SKILLS: Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations
REASONING ABILITY: Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Ability to deal with problems involving several concrete variables in standardized situations
OTHER SKILLS AND ABILITIES: Tact/diplomacy/consultative skills required. Leadership/staff development skills required. Ability to work with all levels of leaders from the organization required. Ability to measure performance improvement required
Experience developing training strategies
Leadership and Team Building capabilities
Exceptional facilitation and organizational skills
Ability to influence others without authority
Excellent in presentation, facilitation, communication and negotiation

Training Manager Resume Examples & Samples

Bachelor's degree with8-10 years of L&D experience in banking and financial services domain
Knowledge of Commercial Loans processes and systems is a plus
PC skills (Excel)
Ability to prioritize multiple tasks and work under pressure in a deadline oriented environment
Quick learner

Training Manager Resume Examples & Samples

Supports business and human resources strategies by assessing, leading and deploying Leader and Cast development programs intended to improve organization effectiveness
Assumes a leadership role in developing a culture that enables Cast and Leaders to perform at their peak and exceed organization goals by partnering with Operations Training and Disney University to deliver training sessions and activities
Evaluates the effectiveness of training and monitors both on-boarding and continuous learning solutions
Manages the coordination of training sessions and activities including but not limited to program scheduling, training spaces, implementation, facilitation, program-related materials, facilitators, trainers, and other training resources
Tracks, reports, and monitors training for Operations Cast and Leaders as well as ongoing communications with Operations, Line of Business partners, Steering Committee, Disney University and other partners
Acts as a key business partner in achieving business priorities through training and development and seeks out new approaches and practices to improve business objectives and Cast, Leader and Executive engagement
Schedule, deliver, and continuously monitor Resort On-boarding (e.g., Resort Orientation, LOB Overviews, LOB specific classes, etc.) and regulatory/safety compliance training in partnership with Cast Scheduling/Workforce Management and Safety
Partner and consult on the oversight of all operations and LOB curriculum/content, training tools, assessment and Leadership curriculum
Monitor and assess continuous training needs based on Leadership and Operational requirements, new product offerings, changes and updates
Manage and schedule LOB/area and Leadership learning plans for both Hourly and Salaried Cast
Track and report on initial and continuous training in the Disney Development Connection as well as communicate with partners and key stakeholders on training completions
Provide consultation on the recruitment, selection, designation and development as well as day to day accountabilities for Facilitators, Trainers and other training resources
Manage classroom logistics including but not limited to room bookings, materials, facilitator scheduling, and learner scheduling
Communicate, provide logistical support and deliver Disney University learning initiatives including facilitation of Transition to Disney Leadership courses
Evaluate the effectiveness of training and monitor all on-boarding and continuous learning events to ensure consistency for new hire and existing cast
Lead the project management of training initiatives with key partners including planning, analysis, development, implementation, delivery and sustainment
Minimum of two years leadership experience in operations or similar experiences
Proven self-starter requiring minimal direction, follow-up and ability to thrive in a rapidly changing environment
Demonstrated strong verbal and written communications skills to communicate effectively and share all relevant information
Demonstrated ability for influencing key stakeholders and partners on achieving business results through training and development
Demonstrated ability to analyze, implement, and evaluate learning delivery
Proven computer expertise with MS Office products
Demonstrated ability to build and sustain client relationships as well as build and motivate effective teams
Proven ability to effectively performance manage team members
Proven ability to project manage multiple initiatives simultaneously
Knowledge and expertise in Resort Operations
Disney leadership and/or training experience
Proficiency in training processes and with training resources such as the Disney Development Connection and SAP
Demonstrated ability to lead in a team-based environment
Demonstrated ability to function in an Operations training environment to achieve results through cross-functional, integrated and well-coordinated team efforts
Demonstrated understanding and application of the principles of Adult Learning and other learning performance models

Training Manager Resume Examples & Samples

Schedule and deliver training programs
Coordinate with teams to prepare Training Need Identification (TNI) for the Technology trainings in Java/.Net/Database/Mainframe/Infrastructure
Develops and coordinates assessment schedule based on the curriculum
Completes required training administration work
Experience in Technology training or learning function
Minimum of 4+ years in technology development and deployment
Must have proven track record in implementing mid to large scale Java applications
Must be familiar with structured project life cycle disciplines
Cross-functional IT experience in application development and interface design is essential in this role
Solid knowledge of the Microsoft Office products inclusive of MS Outlook
Job functions/responsibilities

Training Manager Resume Examples & Samples

Design training strategy and yearly training calendar for own retail, franchise, field & key accounts in alignment with the brand’s requirement’s (adidas & Reebok) in close partnership with the respective management leads
Assess training needs, localize the training materials depending on country specific, channel specific and store specific requirements
Plan and deliver the annual own retail-training plan as well as the training budget plus support on the training calendar for franchise, key accounts and field for delivery by HR Trainer
Evaluate effectiveness of training imparted ensuring ROI through specific store KPIs
Keep up to date with developments in training tools and techniques and provide innovative ideas to effectively train store staff as well as through a motivated team of in-store trainers
To align all internal resources and information for the development of product related trainings
Align with Talent MENA in the development of high quality training material and customizing where required
Follow the regional catalogue of functional learning offers and seasonal as provided by Headquarters for your stakeholders
Develop the competency of Store Managers through training on performance coaching and managing resources in retail operations
Benchmark our trainings with the trainings offered by key competitors. Conduct industry benchmarking and maintain external contacts
Align and share best practice with EM counterparts
Support on back office training where required
Excellent command of English and preferably Arabic
Business Acumen, Creative and Solution oriented
A good team player with an international mindset
Excellent MS Office skills
University degree – preferably with certification in Training and Development
4+ years of overall work experience in Training field (Mutinational FMCG preferred)

Training Manager Resume Examples & Samples

Manages a team of Curriculum Managers and Instructional Designers across multiple US locations
Partners with senior managers to understand training needs, performance gaps and provides appropriate training solutions
Proactively engages in key projects to ensure appropriate analysis of how the change impacts the banker audience has been completed. Discuss results of analysis with Sponsor(s) in order to determine the appropriate training solutions
Assigns resources and ensure coverage for all projects
Ensures staff understands how to derive learning objectives and apply adult learning theory to course design and content creation
Ensure the appropriate testing and evaluation approach have been defined and are executed for each project; define and implement an evaluation strategy for new hire training
Provides constructive feedback on design, usability and learning impact of courses that the team produces
Tracks, manages and delivers multiple projects while assuring timely completion
Works with team to create and maintain a skills development plan for each employee; maintains a personal development plan that is focused on developing management skills and professional skills
Work with Training Development Manager to establish project priorities and manage all aspects of complex programs/projects independently
Collaborating with subject matter experts throughout the firm and other groups to understand training needs for bankers and prescribe (and, at times, produce) appropriate training solutions
Ensure team is following procedures; complete inspections as needed
Champion innovative training solutions that enhance the learning experience for bankers
A Bachelor's degree in instructional design, educational technology, graphic design or digital media design with a minimum of 5 years of applicable work experience (retail business training experience preferred)
A firm grasp of project management principles and at least 3 years of project management experience
Able to work independently as well as a member of a high performing team in a project driven, deadline driven environment
At least 3 years of experience managing digital media or instructional design projects preferred
3 – 5 years of prior management experience, preferably in a training management capacity
Solid understanding of Adult Learning Theory
Ability to build rapport and interact with all levels of personnel, up to and including senior level leadership
Expertise in advanced design tools preferred
Knowledge of LMS, course publishing, SCORM and AICC, eLearning taxonomy and the basics of Internet technology preferred
Some exposure to developing for mobile devices, HTML5, JavaScript and other client-side languages would be helpful but are not required
Branch Banking experience preferred
Ability to manage change and demonstrate strategic agility
Ability to establish and communicate priorities
Excellent interpersonal and relationship building skills
Conflict resolution and negotiation skills
Organized; detail-oriented

Training Manager Resume Examples & Samples

Four year degree in a related field
5-7 years' experience in a FDA regulated industry (Pharmaceutical, Biotechnology or Devices)
Working knowledge of FDA and Global regulations and best practices for role based Training/Learning Management
Experience in database configuration and report/trending systems
Knowledge of UL Compliance Wire Training Management System; US FDA Guidance to the Industry; Quality System Approach to Pharmaceutical GMP Regulations
Excellent verbal and presentation skills
Ability to travel about 10%
Knowledge of the following regulations

Training Manager Resume Examples & Samples

Design, author and deliver training assets across a broad range of formats
Plan and execute recurring webinars and contribute to captured e-Learning training
Carry out structured training programs for internal employees
Gather information from product managers, engineers and subject matter experts and compare training assets against the product to ensure completion and accuracy
Stay ahead of product enhancements and update training materials and curriculum in a timely way
Build solid cross-functional relationships with product managers, technical writers, subject matter experts, client services, product marketing and marketing teams for facilitation and execution of training deliverables
Produce short instructional product video tutorials
Stay educated and up to date on our industry, our products, and our services
Demonstrated experience creating high quality training and / or multimedia assets
Experience in online advertising and / or experience in an agile software development environment
Proficiency in Microsoft, Adobe, TechSmith or equivalent authoring tools (Keynote, etc.)
Familiarity with standard web conferencing applications
Familiarity with e-Learning development tools, Learning Management Systems and online learning methodologies a plus
Must be willing to travel as needed for on-site training events

Training Manager Resume Examples & Samples

Collaborate with Group and Regional Finance Leads to define best practice processes for Finance training services and solutions for all Finance related activities
Ensures that training developed drives the consistent use of Finance processes and systems
Pro-actively engage with business and functional management to agree training plans and ensure training content drives business objectives
Continually evaluate training delivery in line with business and functional objectives
Liaise with internal stakeholders to identify knowledge gaps and training delivery opportunities to deliver best approach to designing training solutions
Keep abreast of technological developments that enhance the end users training experience, and assess their suitability and value for use within the group
Liaise with the other Learning Academy Heads to drive and share continuous best practice improvements in learning best practice across the group globally
Preferably Qualified Accountant
Third level degree in Business, Finance or related area
7+ years' work experience - ideally within 3+ years at a senior level
Demonstrable passion and experience in coaching, mentoring or training
Experience in a multi-site/global environment
Strong communication skills and persuasion and influencing skills
Team building experience

Training Manager Resume Examples & Samples

Client List Screening
Alert Operations
Employee Compliance & Regulatory Reporting
Account Activity Reviews
Look Backs
Metrics
Due Diligence
Develop and execute on a teamwide strategy for training, including definition of the metrics to be used to measure success
Build a team to implement the training strategy
Measure individual and team goals as well as provide continuous and formal feedback
Develop required skillsets for each role/level, perform a skillset gap analysis and identify training mapped against it
Pull together existing training that occurs in each team; source training where it does not currently exist
Liaise with the Chief Learning Office to understand overall direction of corporate training (manager/executive training, etc.) and plug into the operating model
Partner with Global Compliance where there are synergies to develop and conduct training across both GCO and GFCC
Manage design, development and delivery of classroom, virtual and instructor-led programs as eLearning
Determine and implement continuous improvement loop; measure impact of training program on day-to-day quality metrics
Develop and maintain relationships with senior (MD-level) managers in the organization to understand their training needs and address them
Develop and deliver materials which explain the training program approach and contents
Some travel between locations is required
Master's degree preferred
Minimum of 10+ years of Learning and Development experience with at least 5 years in Financial Services
Proven experience building and managing a small to mid-size team
Self-motivation and ability to work independently to meet deadlines and produce results
Excellent leadership, interpersonal, & relationship management skills
Outstanding verbal & written communication skills
Demonstrated proficiency with MS Excel, Word, PowerPoint, Visio, Access & training software
High degree of initiative, self direction, and ability to work independently as well within a team
Ability to be flexible, follow tight deadlines, organize and prioritize work
Strong presentations and team building skills

Training Manager Resume Examples & Samples

Define training objectives, needs and priorities with Area Managers; set the annual training schedule / plan for the Asia Pacific Region
Develop and/or translate training tools & materials into both English and Chinese using templates and proposals developed by the group and marketing
Conduct onsite training sessions for Beauty Advisors and Clients’ Generic Staff, focusing on business priorities and new joiners
Coordinate the annual Beauty Advisors Seminar
Participate in the recruitment of new Beauty Advisors and Supervisors in the Region, ensure new joiners are well integrated
Ensure Beauty Advisors prompt development and efficiency in selling our products
Motivate and create team spirit in the Beauty Advisors community by organizing annual contests/ challenges and sharing the most updated new with them
Keep Beauty Advisors database and individual records up to date

Training Manager Resume Examples & Samples

High Integrity
Bachelor and above. Financial education background is preferred
5-8 years working experiences in banking industry, at least 3-5 years in wealth management sales related job function or direct sales leader position such as UPL/Credit Card , CGA biz etc.. Training experience is preferred
Good presentation and training delivery skill
Result and quality oriented and willing to take challenge under high-pressure work environment
Fast learner and good team player
English proficiency in speaking and writing

Training Manager Resume Examples & Samples

Providing advice and consulting on L&D topics to Financial Management Group (FMG) teams and staff
Building and fostering relationships and coordinating with Central L&D, Talent, and HR counterparts, as well as regional L&D counterparts
Supporting the regions with coordinating and implementing globally driven L&D initiatives, "regionalising" global materials, identifying regional training needs and supporting the development of relevant L&D programs to address needs
Experience in a similar training role preferably in a Big 4 accountancy firm or supporting Finance teams
Relevant tertiary qualifications preferably in Human Resources or Adult Learning
A strong team player mindset and the ability to collaborate across teams
The ability to influence senior stakeholders
Outstanding planning, organisation and project management skills

Training Manager Resume Examples & Samples

Leading the development of department training roadmap (build training roadmaps for new functions as required
Liaising with senior managers to identify training priorities (including training needs analysis) and develop framework for functional training
Delivery of standard induction training & assisting with delivery of function specific training as require
Assisting with development of team training plans
Overseeing production & quality control of training materials
Monitoring effectiveness of training programs
Maintaining training records & providing meaningful MIS & intelligence
Development of communication plans to target audiences
Facilitate pre and post training activities – logistics, tracking, material production, responding to questions related to training
Implement Training Champion function, delivering providing ‘train the trainer’ courses and monitoring effectiveness of Training Champions
Resolve individual issues with training assignments (eg completions not captured, correcting assignment errors)

Training Manager Resume Examples & Samples

Provides a high level of excellence in facilitation competencies
Deliver training at a high level of participant satisfaction
Ensure that learning has occurred and measure the transfer of learning as appropriate
Take customer calls to stay current on issues and procedures
Monitor and report on program progress
Manage, monitor and report on quality of training program and performance of trainees as they progress through program
Create reports including management summaries and status reports on training issues and initiatives
Demonstrate proficiency in system/processes in functional area of curriculum delivered and supported (understands implications of changes in procedures to the system and to other current practices.)
Network with colleagues to research issues, and improve training plans and materials
Build relationships with line management demonstrating ability to build consensus and influence decisions
Own self-development and stay current with professional and industry best practices
Must be able to work a flexible schedule. Travel required up to four weeks internationally
Bachelor’s degree or relevant experience
2+ years in a training and development environment or relevant business experience required

Training Manager Resume Examples & Samples

Bachelor degree and above
Minimum 5 years management experiences in training, management experiences in Call Center is an advantage,
Excellent proficiency in English/Mandarin writing and speaking
Excellent presentation/communication skills, previous experiences in public speaking is preferred
Strong teamwork and management skills to supervise staff across sites
Strong capacity and experiences in organizing trainings, events
Self-motivated, proactive, high level of integrity and good management skills, previous experience in people management is preferred
Excellent in Micro Office, especially for power point presentation

Training Manager Resume Examples & Samples

Generate, refine and execute all elements of the training strategy
Management of internal training team and external agency
Develop training seminars for Independent pharmacy staff including pharmacists
Creation of training materials
Management and implementation of training Incentive program (IRE Skin Health Awards)
Manage large conferences and events
Support PR team providing expert, quotes, articles and Interviews for UKI press
Manage training budget

Training Manager Resume Examples & Samples

SAFETY – Demonstrate visible leadership commitment to safety. Fully empower team to take action around safety
ON-BOARDING PROGRAM – Design, create content, implement, and sustain the FOS program for welcoming new Cast Members to the Division. Ensure that safety and regulatory partners have input into content delivery. Regularly survey participants and leadership to evaluate the program’s effectiveness. Audit offerings on an annual basis for relevance and accuracy
TRAINER DEVELOPMENT – Manage the activities needed to continuously improve the training delivery of the Trainer direct reports
REPORTING – Provide reports for status of all FOS cast member’s training. Define and implement report content, format, and frequency of update & issuing. Actively pursue opportunities to use technology to simplify deliver of reports to FOS management
SCHEDULING – In cooperation with Workforce Management Team, schedule all FOS supplied training activities. Manage the Training Facility to integrate other training activities from Safety Services and Environmental for FOS cast members. Additionally integrate use of the Training Facility for other Resort training activities
LEADERSHIP – Leads and manages a team of Trainers to accomplish high impact activities and prioritize work project activities. Actively look for ways to incorporate diversity within the team
Minimum two years experience in a training function within a commercial organization, the military or educational institution
Demonstrated excellent communication and organizational skills
Demonstrated excellent relationship management and collaboration skills
Demonstrated ability to be a team player, as well as the ability to lead teams when necessary
Role requires occasional 2nd or 3rd shift work
Demonstrated computer proficiency within a Windows environment – Word, Excel, Powerpoint
Be proficient in the use of the LMS (DDC), and SAP as they pertain to training documentation, scheduling and tracking
Ability to ensure that data is input in a timely fashion
Knowledge of DLR FOS Engineering Services organization
Proficiency with learning management systems
Proficiency with Maximo
Proficiency in Microsoft Office (Power Point/Excel/Word/Access/Project)

Training Manager Resume Examples & Samples

Develop and implement training programs for the regional call center
Identify development needs within the regional call center staff and develop program for performance approval
Conduct technical training for staff
Create training materials to include market information, systems training, and customer service
Participate and provide information for performance evaluations
Provide performance feedback to individual staff
Complete call center reports for call volume, ranger data, and performance standards
Propose and monitor call center contests
Assist with testing of new system launches

Training Manager Resume Examples & Samples

Management and development of regional trainers (if appropriate)
Monitor training and development of sales teams in the region/area (if appropriate)
Face-to-face in-store delivery of Global Sales associate retail training Programme
Train and oversee performance of in-store training champions (personally or through field team)
With regional director / store manager, assess / spot-check and coach on service excellence and in-store delivery of brand, product and service experiences
In partnership with the regional director, observe talent and feedback on people development opportunities
Using knowledge of business metrics and in partnership with regional manager, identify training needs and create / lead the training team to create agile training in line with development process (as required)
Feedback to the corporate training and education team on training programmes and service initiatives
Proactively gain and share knowledge of competitor brands (brand, product and services)
Responsible for the delivery and execution of retail academy programmes to management level
Monitor new starters throughout 90 day Induction period (personally or through field team)

Training Manager Resume Examples & Samples

Responsibilities can be generally broken down as: training function management; partnering and delivering training solution to meet the needs of the region/line of business; training projects at the national level or related to key strategic business objectives of the line of business
Manages Trainers and may train in the classroom based on the needs of the business
Partners, consults and communicates with senior level management in the line of business, and acts as liaison and communication vehicle for CCB Training in the region/line of business
Partners closely with other CCB training areas (e.g. Design & Development, Administration and Demand Management) and strategic partners
Evaluates training effectiveness by discussing the comfort level and ability to do the job after class with recent trainees and their managers
Reviews and analyzes classroom evaluation data obtained from learner surveys
Informs Training Management of issues/concerns and solutions implemented
Responsible for strategic planning forecasting and implementation for the region/line of business. Creates and approves the training calendars to fit the needs of the region/line of business
Oversees training programs and line of business roll-outs
Able to lead and participate in projects
Delegates responsibilities to Lead Trainers as needed
Develops learning solutions to address critical processes/needs of the field within the region/line of business with a flexible “grass roots” approach
Provides guidance to their direct reports in accordance with objectives of the Firm and CCB Leadership
Recruits, interviews, selects, develops, coaches, and mentors all levels of Trainer and direct reports in their area of responsibility
Leads, promotes and encourages a professional, creative and competent training staff
Uses strong business, training and management competencies to lead and coach their staff
May possess “subject matter expert” level of expertise and stays current in assigned program(s) or line of business content to be able to coach trainers deeply in that content. Maintains a general level of knowledge in all content to support trainer development
Coaches and develops training talent through observations. Gives actionable verbal and written feedback and evaluates trainers’ delivery in adherence to department guidelines and subject matter expertise
Participates in the evaluation and certification of trainers across CCB Training
Supports professional development and career growth in all levels of training staff in their region/line of business
Manages training staff to assure department and corporate goals and plans are achieved
Ensures that the highest standards are maintained with respect to deadlines, quality of instruction, resource management and client satisfaction
Serves as an expert in the training field
Manages at a regional/line of business level on a daily basis: cost containment, training calendars and training sites for maintenance and upgrades
Manages all process in their region/ line of business to adhere to training department controls as documented in Training Delivery Policies and Procedures
At least 5 years of experience in training, or a combination of training and the line of business or a related field of experience
Experienced at leading, coaching and elevating skills in trainers
Strong working knowledge of adult learning principles, evaluation theory, and instructional design, development and delivery
Exhibits excellent leadership and communication skills with all levels including executive and senior management, line management, training team and strategic business partners
Experienced at working with Senior Management
Strong overall business knowledge and in-depth knowledge of the line of business that this manager supports
Able to demonstrate expert level facilitation skills and coach trainers and managers on these skills
Excellent at coaching in person and by phone
Excellent supervisory, interpersonal, organizational and assessment skills
Self-starter and experienced at distance/remote management
Demonstrates executive presence and able to act as a role model for trainers
Expert analytic, project management, judgment, problem solving and reasoning skills
Able to multi-task and is flexible in reacting and adapting quickly to changes
Able to work non-standard hours
Bachelor’s degree required or equivalent experience in function related discipline

Training Manager Resume Examples & Samples

Design, develop and implement comprehensive training programs and career development paths based on job competencies. Determine training plan, schedule and deliverables based on business strategy and job requirements
Prepare and submit for approval annual expense and capital budgets sufficient to support the plans of the department
Periodically critique the progress against plans and budgets to ensure effective results. Provide updated reporting against objectives and budget
Maintain and improve all established and on-going programs
Develop and implement performance-based assessment tools that identify gaps between an
Establish short- and long-term objectives, in partnership with HR and Sales leadership, identifying the appropriate learning outcomes to be achieved, and the appropriate learning and delivery methodologies to reach key learning objectives
Create and deploy a comprehensive initial and developmental sales training strategy consistent with the business’ sales strategy, sales competencies and key sales process flows
Drive the design of training programs and materials (including leaders’ guides, case studies, simulations, role plays, exercises, handouts, questionnaires, inventories and tests) to facilitate the presentation of training materials by key presenters, including subject matter experts, product and merchandising staff and management personnel
Facilitate delivery of live classroom, WebEx and blended training as the primary presenter. Drive train-the-trainer initiatives to ensure effective presentation of training materials by others
Develop and implement measurement plans for training programs, learning objectives and presenters. Drive improvement of return on investment and effectiveness of training presenters
Evaluates, selects, collaborates and provides feedback to external training vendors and consultants
Ensures that the logistics for all learning experiences are efficient and high quality; oversees

Training Manager Resume Examples & Samples

Work with individual employees and team managers to understand learning needs, provide coaching & recommend course
Work with managers and employees to understand local requirements and researches/proposes appropriate delivery channels
Work with managers/staff to ensure they understand the learning plan and their roles in delivery
Advice & coach managers in the optimal use of the development infrastructure, challenging them to agree on development goals
Work with subject-matter-experts (SMEs) and takes the instructional design lead of programs
Recommend most appropriate delivery channel
Develop, pilot & evaluate learning initiatives for effectiveness, business relevance & cost
Support managers & individuals in developing stretching career plans. Offer advice & challenge plans
Location: based in Shanghai
High frequency of business travel
Proficient in English, written and spoken Proficiency in a relevant 2nd language is an advantage especially Japanese or Mandarin
3-5 years of relevant experience in the L&D function; 2-3 years business and/or HR management exposure/experience is an advantage
Have led train-the-trainer delivery and implementation
Demonstrates the following levels of business and organizational knowledge in present or recent experience at work

Training Manager Resume Examples & Samples

Develop and implement a training program for UA’s retail team, including analysis, design, development, implementation and evaluation
Align closely with the retail team to develop a training timeline that meets the department’s need
Assess appropriate training delivery methods based on results of a comprehensive needs analysis
Conduct needs analysis in the field
Develop training materials that are aligned with adult learning principles
Organize and facilitate train the trainer sessions
Assess teammates’ mastery of new skills and provide related feedback to key stakeholders
Identify opportunities for continuous improvement of materials and delivery
Act as a liaison between retail and the learning and development team
Previous retail/sales experience
Knowledge of adult learning theories and innovative training delivery methods
Skilled in instructional design methodology
Adept facilitator with superior oral and written communication skills
Proficient in Microsoft Office suite
Experience partnering with senior business leadership to drive and deliver results
Viewed as a trusted advisor with a successful track record in building and maintaining strong relationships at all levels of the organization
Bachelor’s Degree with 5 – 8 years of training and sales/retail experience
15-25% travel required

Training Manager Resume Examples & Samples

Experience of training techniques and tools for business process and systems training
Creation and delivery of training plans, materials and tools
Produce training artefacts, records, reports and metrics
Train the trainers
Global Market Insurance knowledge desirable

Training Manager Resume Examples & Samples

5+ years of experience designing, developing and/or delivering training programs to adult learners
2+ years of experience in the financial services industry
Knowledge and understanding of the field structure and experience training and developing content for field members
Proven project management experience and success with strong problem solving skills
Series 7 or ability to obtain within 90 days of employment

Training Manager Resume Examples & Samples

Set training strategies/priorities and monitor objectives achievements
Develop localized training programs & execute (on brand stories & products)
Coach Beauty Advisors on service and selling skills
Be in charged of Mystery Shoppers Program
Cross functional alignments on brand strategies, including planning & execution
Strong professional & technical competencies
Sense of luxury & retail
Share vision and demonstrates entrepreneurship
5 to 6 years Education Manager experience with beauty or retail industry
Passionate about beauty and well-groomed with good customer service and product knowledge training experience
Excellent business sense and presentation skills to transfer know-how and ability to the team
People and service oriented
Excellent communication skills in English, Mandarin and Cantonese is a must

Training Manager Resume Examples & Samples

Bachelor’s degree required. May be substituted on a year-for-year basis with additional experience (as approved by the State)
Certification of Training or Human Resource Development from accredited college, university or training institute required. May be substituted with a Master’s degree in Human Resources, Organizational Development or Management
PMP Certification preferred
A minimum of four (4) years of experience providing human resource development and training
At least 3 years management experience
Experience with design, development and delivery of training programs including training needs analysis, training evaluation and instructor evaluation
Experience with learning management system software applications and/or on-line training programs a plus
Outstanding oral and written communication skills, strong interpersonal skills, and superior organizational abilities
Ability to take initiative, to meet deadlines, and work in a team environment essential
Direct staff management and responsibility for hiring/firing and performance evaluation
Ability to plan, manage and direct training activities for a large-scale operations
Strong management and organizational skills
Prioritize required tasks along with special project demands
Ability to manage Training unit
Ability to motivate and mentor training team
Problem solve through analysis and ongoing feedback
Foster positive work atmosphere for Training Unit
Ability to champion change within a formal organization
Flexibility and adaptability to fast paced, changing operational environment
Ability to use MS Word, MS Excel, MS PowerPoint and MS Outlook required

Training Manager Resume Examples & Samples

8 years minimum L&D or customer education
At least 5years managing high-performance work teams
Hospitality industry experience preferred
E-learning
Learning management systems
Presentation tools
Microsoft office tools
Performance measurement
Experience designing and delivering customer focused education

Training Manager Resume Examples & Samples

Leadership qualities
Negotiation, implementation and analysis
Working autonomously
Demonstrating initiative and foresight
Energetic and enthusiastic
Ambitious and committed

Training Manager Resume Examples & Samples

Responsible for managing, designing (creating), developing, and delivering training materials, user reference guides, and hands on training for staff members, and identified state personnel for Montgomery County eICM project
Consult with eICM project SMEs and system developers on design, development, and delivery of topic-specific training
Supports and works with Technical Writing Team to ensure that user-friendly system documentation is created for all major work efforts
Responsible for gaining client agreement on training materials. Usually materials are reviewed at a face-to-face meeting with the client in a series of no less than 3-4 meetings
Design and development of web-based learning modules for the project; creating and running administrative reports. Uploading content to SharePoint
Manage and train the Training Team to ensure that they understand the eICM System and can train the county staff members
Ability to work with SMEs and developers to gain valuable insight to design/redesign of state application systems; translates that information in useable content
Training the Trainer skills and understanding
Exceptional oral communications skills
Test, Facilitation and Analytical skills
Ability to successfully convey information (train individuals) in small and large groups in multiple locations
Ability to create eLearning content and upload content to SharePoint
Knowledge and use of web-based training methods/delivery
Effective listening and communications skills
Ability to translate client objectives into useable content. Proficient knowledge of content development tools such as Lectora, Camstasia, Adobe Presenter, and Captivate

Training Manager Resume Examples & Samples

Facilitate Kaizen Events tied to Key Performance Indicators
Develop / Implement / Sustain a world class training program
Enhance and execute the Peak Team Lead and temp onboarding program for the operations network
Work with operations on the creation, implementation, and sustainment of standardized work as a lean tool
Coach Supervisors and Team Leads in problem solving techniques
Optimize Overall Lead Time of the Value Stream
Act as a cultural change agent to drive CI throughout the organization
Engage regularly with Operations staff on status of current projects as well as prioritization of new developments
Bachelor’s degree in Engineering, Operations Management, or Supply Chain Management is preferred. Equivalent experience in Operations will be considered
Experience in developing and implementing training curriculum for hourly associates
Experience creating and executing onboarding programs for temporary associates
Minimum of 3 years’ experience delivering operational results via process improvement
Working knowledge of lean principles, standardized work, and problem solving methods

Training Manager Resume Examples & Samples

Making sure the skills and roles of the CDO team in Dublin and other Network Operations Centres, are mapped according to the Deutsche Bank framework and are regularly updated
Assisting to develop and communicate the CDO professional development curriculum
Providing thought leadership, innovative resourcing approaches and creating academic partnerships to acquire and develop data talent for the Dublin region
Identifying the scope and set of priorities for the T&C programme in Dublin
Establishing and leading CDO T&C working groups, that can provide inputs for the T&C courses requirements, development and delivery
Engaging with senior stakeholders to understand high level priorities for T&C areas, including the Basel Committee on Banking Supervision (BCBS), Independent Holding Companies (IHC) and others
Facilitating workshops with Subject Matter Experts (SME) to define the scope and content for T&C
Providing project management, to ensure training and certification is delivered on time
Assisting with the design, delivery and testing of T&C content by facilitating user story/test case workshops and engaging with Learning & Development (L&D), Audio Visual (AV) and other necessary teams
Ensuring T&C courses are approved by the L&D and Human Resources (HR) teams in Dublin and are fully integrated in to Deutsche Bank learning, MySkills, MyDevelopment and the role framework with some modules being mandatory
Managing Stakeholders and the T&C community, to enable continuous improvement through feedback, an agile approach and to ensure a high rate of data T&C adoption
Defining, developing and executing a communications plan for the CDO team
Establishing positive associations within GTO and the wider Bank in relation to the CDO and the importance of Data, via the creation of marketing and promotional materials
Ensuring there is coordinated regular communication and knowledge sharing activity across the CDO team in Dublin, using multiple channels and rich media including breakfast series, brown-bag sessions, emails, blogs and video
Developing a knowledge management plan to promote data literacy and enable knowledge sharing and collaboration within the CDO and across Deutsche Bank globally
Reducing silo decision making and ensuring tools and methodologies are shared and leveraged
Consolidating all training and communications in a single global CDO knowledge management portal

Training Manager Resume Examples & Samples

Lead a team that ensures all members of the client program are proficient based on client requirements
Oversee the analysis, design, development, delivery, maintenance, and evaluation of all training materials
Interact with all members of the program staff, including our client, program leadership, and all staff members, approximately 100 people
Oversee a training staff who participate in all aspects of training
Design and develop training solutions including classroom instruction, individual coaching, demonstrations, blended learning solutions, online learning opportunities, and performance supports
Schedule and facilitate classroom sessions, individual coaching sessions, demonstrations, and webinars
Responsible for the systematic evaluation of training effectiveness, in terms of behavioral changes and skill acquisition
Be aware of upcoming changes in policy and research so they can plan training solutions to ensure employees on the latest requirements
Monitor, analyze, and evaluate effectiveness of training based on program goals. Provide reporting and feedback, as necessary
Identify potential areas of compliance and quality control review; implement corrective action plans for resolution of problematic issues, and provide general guidance on how to avoid or deal with similar situations in the future
Manage the development and implementation of internal training procedures
Maintain currency on current training and development trends, technologies, and industry best practices
Attend professional workshops and seminars
7 years of experience designing and delivering instructor-led training as well as designing online courses, performance supports, and blended solutions
Strong leadership skills including delegation, decision making, problem solving, and follow-up
Ability to initiate, organize, prioritize, and manage simultaneous tasks
Ability to meet deadlines, which are subject to change, and frequently have short time constraints
Strong attention to detail coupled with excellent follow through capabilities
Experience and working knowledge of at least one rapid development tool (e.g. Presenter, Captivate, Articulate)
Experience designing products that are Section 508 compliant
Be able to clearly explain complex medical terminology and materials
Experience in developing training for medical professionals or public health officials is a plus
High level of credibility and integrity
Excellent customer service skills and mindset
Ability to appropriately handle confidential materials
Proficiency in Microsoft Office Applications (Word, PowerPoint, Outlook, Excel, Project) and Microsoft SharePoint

Training Manager Resume Examples & Samples

Continually assess needs, design training solutions and measure results
Work closely with Human Resources and Operations leadership to determine and assess the training needs of the organization and develop plans to address training needs
Conduct and supervise training and development programs for associates including operational training, leadership development and skills training
Partner with HR Directors in executing the succession plan process to include individual and team development, as well as, tracking of movement through the organization
Maintain current documentation and records pertaining to training
Partner with outside organizations in the development of training programs
Support the Human Resources team with assistance as needed
Bachelor's degree in business related field with concentration in Training and Development or Human Resources
5+ years of training experience -- experience providing training in a distribution/warehouse environment is preferred
Knowledge of LMS systems and proficient in PowerPoint and the Microsoft Office
Excellent interaction skills - ability to communicate verbally and in written form to all employees
Maintain knowledge base on policies and procedures concerning safety, technical and operations philosophies
LI-SM

Training Manager Resume Examples & Samples

Create a detailed training and development plan that addresses both Client and Aramark needs and expectations
Conduct orientation sessions, assist with/supervise technical training for staff, create or prepare any training materials
Identify current and future training needs for through consultation with front-line managers
Deploy a wide variety of effective training methods
Monitor, track, and evaluate training program’s effectiveness and employee compliance records and be prepared to report out on outcome and possible recommendations
Provide opportunities for continued learning and development for managers and hourly employees
Maintain a working understanding of training trends, developments and best practices
Partner with Human Resources function to identify training gaps and solutions to closure

Training Manager Resume Examples & Samples

Participates in the development of plans, procedures and programs to meet specific training needs and issues. Identifies needs and training objectives of the Contact Center
Schedules, modifies and conducts training exercises, classes or structured activities based on stated learning objectives
Facilitates group discussion of class experience and learning
Monitors, analyzes and evaluates effectiveness of training based on program goals. Provides reporting and feedback, as necessary
Conducts training needs assessment, using formal surveys and input from faculty or staff, to tailor training to instructor objectives or to set future training topics
Implements best practice performance consulting solutions
Identifies potential areas of compliance and quality control review vulnerability and risk; develops/implements corrective action plans for resolution of problematic issues and provides general guidance on how to avoid or deal with similar situations in the future
Selects and develops training methods such as individual coaching, group instruction, demonstrations, blended learning, web-based, meetings and/or workshops
Helps develop and maintains training manuals, materials and related documentation
CHES Certified
5 plus years Training experience
Ability to initiate, organize, prioritize and manage simultaneous tasks
Strong leadership skills including delegation, decision making, problem solving, team work, and follow-up
Excellent verbal and written communication skills, organization and time management skills, and customer service skills and mindset
Ability to meet deadlines, which are subject to change, sometimes simultaneous, and frequently have short time constraints
Very high level of accuracy and attention to detail coupled with excellent follow through capabilities

Training Manager Resume Examples & Samples

Develop the training strategies and plans for AWM programs consistent with the AWM Blueprint and AWM Learning strategy. Work closely with business partners, implementation and communication partners, field leaders, and others
Design, manage, and continually improve training content, requirements and process. Create plan to evaluate program effectiveness and revise training plans accordingly. Partner with measurement team to develop metrics and monitor results of all training programs, events / conferences, and initiatives. Manage maintenance of training programs while developing new programs or initiatives
Provide tactical direction for training implementation. Drive flawless execution of projects: on-time;, excellence in quality, brand standards and compliance; and within budget
5+ years of experience designing, developing and/or delivering training programs to adult learners. College degree required
Demonstrated comfort in delivering information to client groups; excellent interpersonal and written communication skills
Effective in working collaboratively and identifying solutions to address multi-stakeholder perspectives
Pursues innovation in learning design and delivery to optimize processes and improve learner engagement
Actively participates in L&D industry (local and online)
Models continuous learning, proactively shares their own learnings, knowledge and expertise
BA/MA of Education in Curriculum and Instructional Technology, BA/MA of Education - Adult Learning Theory or similar
Kirkpatrick Four-Levels of Evaluation Certificate
Solid understanding of and proven experience in measurement and evaluation principles
Experience in working with external content developers/designers; established relationships with Consulting and Contracting organizations

Training Manager Resume Examples & Samples

1) Training
Requires a minimum of 3 years previous experience in a training/management capacity
Knowledge of risk management / OSHA safety regulations
Microsoft Office proficiency is a must
Experience with facilitiy management operations preferred
Experience with human resources preferred

Training Manager Resume Examples & Samples

Startegy and goal setting
Education calendar planning and programs execution
Transmitting all programs and procedures from Global Education into local programs
Annual budget management
Evaluates performance of Origins Guides, working in field to ensure high standards of knowledge and performance
Customer complaints & questions regarding quality, tolerances, specifications
Education: University graduate or above
Work Experience: 5 years of relevant work experience preferred
Problem-solving abilities
The ability to handle a multitude of projects and issues at one time
Organization and an orientation to detail
An open-mindedness
Language: Fluent in English written and spoken
Personal competencies
Seek continual learning and is open-minded
Ambitious
Work cooperatively with peers, management, subordinates, and other departments

Training Manager Resume Examples & Samples

Train and develop retail field teams in the market
Face-to-face in-store delivery of Global Sales associate Retail Training Program
Train and oversee performance of in-store training champions
With Regional Director / Store Manager assess / spot-check and coach on service excellence and in-store delivery of brand, product and service experiences
In partnership with the Regional Director and observe talent and feedback on people development opportunities
Feedback to the Corporate Training and Education team on training programs and service initiatives
Proactively gain and share knowledge of competitor brands

Training Manager Resume Examples & Samples

Master’s degree in Public Policy, Public Administration, Social Work, Psychology, Sociology, Economics, or other Social Science related discipline
Approximately 8-10years years of specific subject area work experience
1-2 years of experience recently in managing tasks, projects, and staff
Demonstrated ability to write to a variety of audiences succinctly and across content areas
Demonstrated work experience in poverty reduction, workforce development, and self-sufficiency topics
Demonstrated experience in social media and/or online learning tools
Willingness to travel up to 25-35% nationwide on an annual basis
Proficient in MS Office Applications
Experience working with with State, local or tribal communities, nonprofits, or organizations on self-sufficiency issues
2-3 years of experience leading and managing a variety of tasks and projects and working directly with clients
Demonstrated capacity for developing and implementing conferences, events, trainings, activities (i.e. developing agenda, coordinating with speakers, and supporting curriculum development)
Familiarity working on projects with technical and web-based components, including working with web development teams
Strong demonstrated writing and analytical ability and expertise
Significant expertise with data communication tools (e.g. charts, graphs, logic models) and info graphics. Experience with data visualization software such as Tableau
Proficiency in use of quantitative or qualitative software
Experience working with local, state, tribal, and/or federal government programs in the field of health and human services
Experience managing direct reports
Work on developing business proposals and grant applications

Training Manager Resume Examples & Samples

Ability to effectively present information in a clear manner, demonstrate procedures and respond to questions
Ability to facilitate group discussions, moderate large groups, and make recommendations based on feedback and observations
Strong interest to develop learning and development capabilities

Training Manager Resume Examples & Samples

Bachelor or Master degree in Business Administration or related fields
Background in product training, make up or other artistry
Minimum 3-5 years’ experience in retail business especially in cosmetic industry
Innovative, people-oriented, strong customer service mind, self-starter with good interpersonal skills , pleasant personality and positive attitude
Strong presentation , communication and teaching skills
Excellence command of written and spoken English

Training Manager Resume Examples & Samples

Training Manager for Ammunition Supply Point Operation in Kuwait. Responsible for day to day employee training and certification of ammunition tasks
Responsible for providing overall training direction and management to multiple work groups and/or units engaged in diverse activities
Leads/develops subordinate supervisors and leads
Demonstrated leadership capabilities, widely-trusted, consistency between words and actions. Self-motivated and demonstrates positive sense of urgency
Relentlessly delivers on all commitments to subordinates and customers. Interacts with customers on significant training issues needing technical guidance, redirection, and/or resolution
Maximizes project quality, based on project level of training, under ISO 9001:2008 standards; identifies root cause corrective action and clearly communicates recommended courses of action
Conducts briefings and technical meetings for Senior Management
Easily deals with conflict in a high OPTEMPO environment and seeks/implements successful solutions
Performs all other duties as assigned
Minimum of seven (7) years’ experience in munitions supply operations covering the specific area of the ammunition supply point over which they shall have training responsibilities
Must have education and training experience and be able to develop and provide the training needed to ensure acceptable employee performance IAW the contract specifications
AA degree preferred in technical discipline. BA/BS a Plus
Must be fluent in speaking and writing the English language
Six Sigma Green Belt Certification a Plus
Project Management Professional (PMP) certification a Plus

Training Manager Resume Examples & Samples

Ideally, has been in the current role for at least 24 months
Consistent Track record of success as demonstrated through annual performance ratings in the last 2 performance cycle. For those whose tenure is less than 24 months the last performance rating will be considered
8 to 10 years working experience in business
At least 5 year experiences as Sales Manager is a plus
Strong presentation, administrative, analytical and organizational skills
Must have strong desire and skill sets to advance within the organization
Experience managing sales force education components during new product launches, preferred
Experience in using digital and technology solutions preferred
Excellent interpersonal skills, ability to engage teams and work collaboratively
Leadership Skills - Open Minded - Strategic and Creative Thinking - Big Picture Orientation - Customer Focus - Accountability - Collaboration and Teaming - Result Oriented and Innovative
Navigates effectively within a matrix organization - Project/Process Knowledge of financial and budget skills
Proven team leadership ability, ability to lead and influence a team to achieve common goals
Leadership, teamwork, interpersonal and organization skills
Proficient in Microsoft Office, (Word, Excel, PowerPoint) and Internet applications
Ability to travel 50% of the timeTraining & Development

Training Manager Resume Examples & Samples

To develop and execute the annual training plan based on site requirements, to include training needs analysis, evaluation, training records management and budget management (for indirect training spend)
To train, coach and develop the Factory Team Trainers and Assessors in order to ensure that robust operational training is taking place in order to build skills in line with the annual training plan. To govern the execution of the annual operational training plan, and the systems which support this such as the SOP management system
To work in partnership with the Training and Learning support team, ensuring effective relationships with the Factory as well as achievement of the annual training plan for all non-operational training. Regular liaison with the relevant Training and Learning site contact
To participate and contribute to the Market Factory Training forum, in order to establish consistent, best practice tools and methodology to support the delivery of operational training. To support the creation and execution of the T&P core curriculum
To coordinate site inductions for new starters and transfers, ensuring robust and compliant induction training is taking place
To coordinate vocational training activity as required according to the resourcing strategy / succession planning. To maintain strong links with the Nestlé Academy team, supporting and coordinating local Academy activities
To play a key role within the Education and Training (E&T) Pillar (according to TPM or Lean implementation timeframes), as the Pillar Lead or Specialist (to be determined according to site requirements). Providing methodology, training, coaching and assessment on E&T tools to Pillars and work-groups as part of the TPM or Lean roll-out

Training Manager Resume Examples & Samples

Work collaboratively with your team (approx. 8-10 people) and our client to lead analysis, design, development, implementation and evaluation of contemporary and innovative training solutions
Use modern learning and development software and hardware to produce graduates to produce ‘job ready’ graduates
Project manage a dynamic training development plan that incorporates competing priorities and concurrent activity
Ability to produce work that satisfies client requirements under time constraints
Liaise effectively with our client and associated Subject Matter Experts to ensure quality of outputs and achieve project outcomes
Manage development of all aspects of training management packages from identification of need to implementation and execution

Training Manager Resume Examples & Samples

Train and motivate field based teams
Develop skill sets of field based teams
Spend a significant proportion of time in the field with field based teams
Facilitates learning programs
Develop and implement training programs for field based teams, both new and experienced
Update existing training manuals and write new manuals when necessary
Implement and follow-up on training programs
Prepare and give the basic training courses
Write role play scenarios for the regional and national meetings as required
Participate in the training of the teams in the field and submit an evaluation of their training needs and performance to their respective District Managers
Develop training workshops and act as facilitator during the National/Regional meetings
Review, assess and recommend new training techniques (by reading and participating to courses, seminars and conventions for Trainers)
Ensure the implementation of a continuous improvement process in order to update the content and methods of training courses
Communicate on a regular basis, any on-going training projects in order to update the Key Performance Indicators (KPI)
Review the participant evaluations following training programs and workshops to bring the necessary changes in order to improve their content and methodology
Provide session leads with participants feedback
Provide District Managers with a detailed evaluation of participants performance during training sessions
Utilize systems (CRM, Reports) to monitor, train and coach field based teams
Ensure that the training material, product manuals and content of the training programs are up-to-date
Meet the annual training plan objectives
Assess and update the training procedures, techniques and methods to ensure a continuous improvement of the training quality and efficacy and provide our internal customers with an excellent training program
Some travelling required
Requires minimum of five (5) years broad knowledge and training in the fields of business administration, sales, marketing, or similar vocations
Background in healthcare settings
Normally requires a minimum of three (3) to four (4) years experience in public or private third party reimbursement arena or pharmaceutical industry in sales, managed care, or related experience including at least three (3) years as an In-Clinic Case Manager
Knowledge of private and public reimbursement structure, systems, and processes
Experience with reimbursement billing, special access, appeals process and conducting field-based reimbursement support and consultation
A Bachelor’s degree program and an equivalent combination of experience and education are required
Bilingualism in English and French, a must
Strong coaching and training skills
Strong analytical skills including interpretation of regulation and legislation
Demonstrated teamwork abilities and customer service skills
Ability to make decisions using sound judgment
Strong organizational skills, creative problem solving and results oriented
Superior verbal and written communication skills as well as superior presentation skills
Expert knowledge of Reimbursement, Case Management and Customer interface
Proven track record in leadership
Excellent client management experience
Proficient with computers and systems
Excellent knowledge of Microsoft Office
Ability to stay abreast of developments in health care, provincial and private payer markets
Strong industry and company business knowledge
Nursing background is an asset
General knowledge and application of Adult Learning Principles and conduct of Needs Analysis in developing Training programs

Training Manager Resume Examples & Samples

Bachelor’s Degree or High School Diploma/GED with equivalent/related experience
Training and development needs analyses, program development and delivery
Strategic, business and budget planning administration
5+ years of experience with training delivery and management experience
3+ years in Revenue Cycle Management experience
Effective communication (verbal and written) and presentation skills with the ability to communicate to a variety of levels within the organization including executive leadership
Strong analytical and negotiation skills with a proven track record for innovative successful outcomes
Proven track record of utilizing adult learning principles to drive results
Advanced degree in training or related field
Professional Licenses
Strong process skills (ADDIE model, development process, template requirements)
5+ years healthcare industry experience
Superior interpersonal skills, ability to work and collaborate with all levels of employees and management
Proven ability to create and maintain a collaborative work environment with critical business partners
Change management experience

Training Manager Resume Examples & Samples

Direct supervision of a diverse team of developers focused on technical content (Job Aids and Service Pointers), Self-help and technician videos and product-based curriculum. This team also supports Train the Trainer courses and eLearning development
Establish and execute a learning strategy with focus on standardized execution across multiple partner training teams to drive lean learning processes and enable fast execution and assure accuracy
Establish effective working relationships with key stakeholders to assist in the identification of development needs, skill gaps and to ensure program designs are engaging learners
Determine, develop and analyze metrics and evaluation feedback to make recommendations for improving curriculum and programs
This role will advise developers on curriculum development through revision suggestion and may create training materials as necessary and have some facilitation of classes, both virtual and classroom
Provide internal consultation to the organization on best practices in the design, execution, measurement and implementation of learning
Plan, design and execute medium to large training events
Encourage curriculum development that utilizes blended delivery methods to create a learning experience to enhance learning transfer and increase results from learning initiatives (eLearning, Classroom, self-directed, virtual)

Training Manager Resume Examples & Samples

Ideally with a university degree or diploma in HRM/HRD or Hospitality/Tourism management
Minimum 2 years work experience as Training Manager or Assistant Training Manager in larger operation
Good presentation, administrative and interpersonal skills are a must

Training Manager Resume Examples & Samples

Coordinate all training seminars
Follow outlet policies, procedures and service standards
University/College degree in a related discipline preferred
Excellent interpersonal, communication and organizational skills

Training Manager Resume Examples & Samples

In charge of all hotel training affair
Facilitate the administration of core training initiatives and processes in compliance with Swissôtel corporate standards. Our Core training initiatives includes Introduction “The Swissôtel Way”, Q Works, Name Recognition, Complaint handling, Energiser, Training Certification, Interview & Selection, Train the Trainer, etc
Evaluate and record our key business indicators (Team member opinion survey, CSM reports, P&L, Employee Turnover, etc.) to determine the effectiveness of current training and development programs. Make recommendations for training enhancements to Corporate Human Capital Development Manager for possible benchmarking of project and Swissôtel wide implementation based on our findings
Measure/Evaluate the value of trainings and make adjustments (cultural or hotel needs) to the workshop if needed. Ensure to communicate monthly the training ROI based on outcome / audits to your Executive Committee and Corporate Human Capital Development Manager
Develop and Implement “add hock” trainings if required to meet the demands of your hotel and workforce. Ensure to attend weekly department meetings, Hotel information session, Daily Shift Briefing, etc. to facilitate “add hock” training as needed
Benchmark and Document hotel “best practices” and translate into actionable performance processes which can be implemented company-wide
Partner with and empower managers / department Trainers to organise and provide customised training to ensure all learning is time sensitive and exactly what is needed to increase the overall effectiveness of the hotel and organization
Core Training Classes:The Training Manager will be responsible for facilitating and/or reviewing specific training workshops (as outlined) in accordance with Swissôtel Hotel & Resort standards. New leadership and hourly training programs will be strategically integrated to fill our system-wide performance effectiveness gap
Previous service experience is preferred
Good verbal & written English is a plus

Training Manager Resume Examples & Samples

Support day to day process in Learning and assist the Director of Human Resources in implementing hotel strategy, including but not limited to, coaching and counseling, recruitment, engagement, training, on-boarding, benefits and hiring and retaining the best employees
Assist in all reward and recognition programs and training strategies
Oversee all employee training related matters as they relate to and local employment law and process
Support and implement activities with employee Housing Manager and initiatives
Must be familiar with manpower planning processes and good knowledge on compensations and benefit practices
Understand and comply with the termination process and unemployment compensation
Be knowledgeable about available employee benefits and answer questions regarding Planned, vacation and benefits
Compile Turnover Report, copy and distribute to Senior Management team
Enter payroll information on computer (wage information, changes) HRMS
Prepare and train recruitment best practices and conduct prescreening interviews
Respond to departmental training analysis, and maintain training logbooks
Completion & Evaluation of yearly Training audits
Monitor Workman’s Compensation claims, complete First Report of Injury and Employers Report of Industrial Injury
Ensure compliance with all HR and related Security operating procedures
Develop and deploy property specific training programs
Become certified trainer in all Human Resources training modules
Ability to train, motivate, evaluate, mentor and direct employees and managers to meet desired Hotel and company goals
Ability to maintain excellent relations with staff and maintain staff and guest confidentiality at all times
Ability to supervise, engage, coach and mentor department trainers
Ability to accept responsibility for actions of others
Perform other duties as requested from management
College Degree in Business, Hospitality, orL&D/HR Related field preferred
Two to four years of human resources experience or operations management preferred
Strong verbal and written communication skills in English and Arabic an advantage
Maintain positive and productive working relationships with other employees and departments
Ability to work independently and to partner with others to promote an environment of teamwork
Strong Knowledge of local employment labor laws, employee liaison and employee counseling

Training Manager Resume Examples & Samples

Manage collaboration with stakeholders to perform needs analysis, develop learning objectives and design deliverables that meet the business needs and organizational quality standards
Create and organize training sessions, and deliver instructor-led training programs as needed to achieve business outcomes and effective transfer of learning in the workplace
Develop and implement training programs and materials to ensure business requirements are met for effective operation programs such as customer service skills, systems, mailroom, back office, navigator training and healthcare laws and regulations
Leads the design, development, and manages training sessions and schedules with the Training Director based on the evaluation of the needs of staff and new hires in coordination with management
Provide confidential coaching/facilitation and work closely with all levels of staff to ensure the integrity of the program and provides highly skilled feedback on staff performance in scheduled training and informal skills based coaching
Responsible for all disciplinary and coaching/counseling sessions
Ensure performance improvement plans are delivered
Responsible for educating staff on all tools necessary for success/coaching
Develops a means of measuring the effectiveness of training programs developed or administered through evaluation, testing, and assessment of program outcomes
Reviews, evaluates, and modifies existing and proposed programs
Develop assessments to measure and assess effectiveness of the curriculum and learner performance in the workplace, integrating results into new and existing course curriculum
Ensures that Training Specialists and Operations staff are provided with up-to-date knowledge of project-related updates, processes, and procedures
Act in collaboration with Training Director as client interface for all training related functions
Bachelor's degree in a related field or the equivalent experience
7 years of related experience in development and delivery of technical training programs or experience/education equivalent
3 years of supervisory/management experience
Facilitation, presentation, and coaching experience
Ability to perform comfortably in a fast-paced, deadline oriented work environment,
Experience facilitating proven adult learning techniques including ADDIE, Rapid Course Development, and Adult Learning Theory
Must be able to remain in a stationary position for an extended period of time
Knowledge and experience with project management, CRM software, and/or call center telephonic tracking software preferred
Knowledge and work experience with New York State programs (i.e. CHIP, TANF, SNAP, Medicaid or LTC) or private health insurance is preferred
Experience in multi-media development applications, such as Captivate preferred

Training Manager Resume Examples & Samples

Assist in developing a training needs assessment process for the field sales force as well as propose delivery methods and post training evaluations
Recommend solutions for performance issues and potential areas of training
Plan and facilitate home office training classes (new hire and ongoing training)
Minimum 20% travel
Demonstration of sustained, high performance in current position and a strong aptitude for training
Manager/RD support and recommendation
Relocation ability

Training Manager Resume Examples & Samples

Maintain Training Program in accordance with company standards and Site goals
Maintain Site Training Plan
Supervise direct reports
Design and develop training courses / materials
Create / maintain training matrices
Schedule and deliver group training as well as individual training to employees
Act as Training Coordinator: Gather, Prepare, deliver training metrics
Represent the site training function during management review and audits, as necessary
Assess training programs effectiveness, designs and implements enhancements
Manage developmental projects associated with training program, curriculum, modules
Work independently in carrying out responsibilities
Ensure department goals are executed in a timely fashion and within budget
Keep abreast of development and training trends / advances
Promote an open, knowledge-sharing environment that builds knowledge, skills and service for the benefit of the organization as a whole
Key Responsibilities may differ among employees with the same job title and may change over time, in accordance with business needs
Bachelor’s degree and 5 years of experience in learning & development with 8 years of
Strong content knowledge in CGMP/regulatory compliance
5 years of experience performing work that requires decision making and the consistent
Bachelor’s level degree in instructional design or related field preferred
Manufacturing and/or Quality experience, preferably both

Training Manager Resume Examples & Samples

10 years of specialized experience in a military and/or intelligence community training environment, specifically with Intelligence Collection Management
Candidate shall have a thorough understanding of adult and military education leadership and curriculum management
Experience preparing written correspondence and information products for staff and company employees
Excellent organizational and management skills
Solid computer skills, including Microsoft Office Suite
Excellent problem solving skills and ability to timely implement new solutions
Candidate must have the ability to communicate with senior military leaders and Government officials
Must possess a current TS/SCI Clearance
20 Years of experience in Military Intelligence
Current PMP Certification
5 years of experience in a Management role as a Defense Contractor

Training Manager Resume Examples & Samples

Plan, develop, and provide training and development programs, using methods such as classroom training, eLearning, mobile learning, video, meetings and workshops
Lead a team in producing training programs that meet and exceed client expectations
Evaluate the team’s performance and the effectiveness of training programs and provide recommendations for improvement
Conduct or arrange for ongoing technical training and personal development classes for team members
Consult with management/clients and conduct surveys to identify training needs based on projected production processes, changes and other factors
Analyze training needs to develop new training programs or modify and improve existing programs
Match team member competencies with proper training assignments
Assess planning and budget costs, while keeping in budget
Measure the return on investment (ROI) of any training or development programs
Evaluate proficiency of team members
Identify quality of workforce as requirements

Training Manager Resume Examples & Samples

Experience should include progressive responsibility up to or exceeding the volume and span of control of our India operation: by # of employees; global environment (customers and project teams); and job roles including professional/client services, software development, G&A
Advanced degree in organizational development, human resources, or related field
Demonstrated ability to build and implement processes with internal business partners and drive final outcome
Demonstrated success achieving business objectives through implementation of effective learning and development activities
Demonstrated success delivering leadership and professional skills training to improve business results
Preferred: ASTD CPLP; DDI Certified Instructor
LI-SP1

Training Manager Resume Examples & Samples

Directs the efforts of others in the achievement of the strategic and operational objectives of the group, including improving training and contributing to business metrics
Manages the hiring, staffing and maintaining of a diverse and effective workforce
Responsible for career development/planning, performance and pay discussions with team members
Maintains communication with internal and external customers to ensure effectiveness of training
Coordinates the staffing and scheduling of training
Motivates staff and creates team cohesion
Oversees the creation of training content that will be implemented globally throughout the regions
Ensures the content and delivery of training materials are appropriately tailored to the specific audience

Training Manager Resume Examples & Samples

Collaborate with appropriate departments to develop a needs assessment process and create an instructional design process with appropriate delivery methods and post-training evaluations
Recommend solutions for performance issues (specifically RFT and OTD) and potential areas of training
Conduct training needs assessment and oversee the training function
Design, plan, and deliver training courses
Ensure training records are maintained within prescribed guidelines
Identify, select, and manage external training and accreditation bodies, agencies, and providers necessary to deliver required training to appropriate standards
Develop and manage budgets, including funding allocation, revenue collection, budget projection, and expenditures for all training
Organize training venues and logistics as required to achieve efficient training attendance and delivery

Training Manager Resume Examples & Samples

Designs, develops and delivers technical, sales, and soft skills training based on client and staff needs
Conducts trainer observations and monitors trainer and trainee performance
Ensures training meets quality standards and expectations of client, center, and corporation
Works with program operations and general management teams to address training needs, methods, curriculum, and effectiveness
Works with Sales management to address any sales training needs
Consults with operations, talent acquisition, and quality to determine training needs, procedural updates, trainee performance, and attend calibration sessions and monitoring sessions, etc
Manages staffing needs and ensure ratios are maintained to provide effective operational performance
Makes recommendations to training agenda or curriculum, as necessary
Maintains positive, consistent and effective communication with staff, peers and senior management
Supervises subordinate staff, including Interviewing, hiring, discipline, performance review, mentoring
A Bachelor’s degree from an accredited university or college with major coursework in management, training, education, psychology, or other related field
Extensive experience (7+ years) in a call center environment, including a minimum of three (3) years supervisory experience
Significant experience (3+ years) in training design, delivery, and assessment experience
Independent thinker
Computer experience/knowledge
Superior communication skills: both written and verbal

Training Manager Resume Examples & Samples

Hires and supervises Trainers in a manner that ensures each is qualified and capable of delivering first rate training
Develops evaluation and validation instruments to collect and interpret data assessing organizational needs and training program effectiveness
Manage Trainer’s performance as they facilitate new hire programs and support the entire client initiative training
Ensure all timelines for new hire training, up-training, leadership development and reporting is met
Coach and develop Trainers based on Trainer evaluations, feedback and observation to advance Trainer capability and higher quality of material delivery develop
Analyze and evaluate center training needs to develop recommended modification or improvement to existing training programs, material and curriculum

Training Manager Resume Examples & Samples

Proven track record of success building, implementing, and managing the full learning lifecycle; including needs analysis, training strategy and development and delivery of training programs and tools for field operations and business office employees
Must possess working knowledge of adult learning and development theory and instructional design methodology (such as ADDIE)
This is a hands-on job that requires working knowledge of principles of adult learning, needs assessment, training development, training delivery and evaluation of training effectiveness. Outstanding presence and communication skills, ability to inspire trust
Must have strong collaboration and influence skills. Proven track record of engaging people who are experiencing large scale change. Strategic and tactical thinking ability, complemented by a "hands-on" operational and business planning orientation
Outstanding presence and communication skills, ability to inspire trust and quickly build credibility
Must have good analytical, strategic, and reasoning skills as well as the ability to create and communicate complex business models/innovative solutions. Must have the ability to review the writing of others and make appropriate, constructive comments. Must have strong organization skills
A strong customer service focus and the ability to work well within a team working towards targeted deadlines
Broad product, technology or industry expertise

Training Manager Resume Examples & Samples

Advanced knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects
Ability to diagnose training needs and provide the appropriate training methods and programs
Well-developed oral, written, presentation and group facilitation skills
Good interpersonal and supervisory skills with an ability to lead, coach, and manage others
Strong planning, organizational, and project management skills
Additional knowledge/skills may be required by assignment or contract and will be listed separately
Bachelor's degree in Business or Aviation discipline from accredited institution, required
Must be able to use a Learning Management System (LMS), e.g. The Army Learning Management System (ALMS), Designer, e-Learning, or equivalent, required
Three (3) years document experience in development and use of the LMSs, desired
Must be able to use the Microsoft Office Suite to prepare various reports, charts, and other related documents, required
Eight years progressively responsible experience in related area
Previous training supervisory experience preferred
Additional experience/education may be required by assignment or contract and will be listed separately

Training Manager Resume Examples & Samples

Accountable for aspects of the Foundry Program Office functions performed by contractor staff
Manages the hands-on, day-to-day accountability of the contractor staff
Assists the Project Manager in assessing new hires, ensures contractor staff is trained and maintain their job currency
Bachelor’s degree in business related field or higher; or
20 year career in the military (04 or higher level)
Current PMP Certification; and
15 years’ of management experience, including 10 years’ experience in intelligence collection management

Training Manager Resume Examples & Samples

Perform initial screening interviews with and assess qualifications of candidates in relation to open positions
Oversee and monitor all departmental training programs including, but not limited to alcohol awareness, food safety, job skills checklist, educational assistance, etc
Develop and distribute the annual training calendar, compile and distribute periodic reports and measurements related to training activity and return on investment

Training Manager Resume Examples & Samples

Identify, communicate, and assess client training programs that meet client needs and drive additional revenue
Evaluate facilitator performance and the effectiveness of training programs, providing recommendations for improvement
Function as an active member of the Senior Management team to identify and drive improvements in processes and team skills
Supervise technical training staff, identify their developmental needs, implement plans for their improvement, and communicate their progress
Maintain subject matter expertise in area of expertise and serve as a subject matter expert in the development of learning solutions for these areas
Establish training schedule for direct reports in conjunction with department leadership
Facilitate assigned learning sessions as needed, which may include live classroom, web-based learning, and recorded training
Minimum of 7 years’ experience in one or more of the following professions: financial industry, teaching, or data processing
Previous management and supervisory experience a plus
Minimal travel required (10% or less)

Training Manager Resume Examples & Samples

Use the ISD-ADDIE model to develop blended learning curricula for RBS programs
Conduct regular training need analysis exercise to provide appropriate training interventions
Identify the key goals and objectives of the key stakeholders and design and implement training interventions to help improve operations efficiency
Keep the stake holders informed of training status for their respective orgs through periodic reports
Develop training facilitation skills amongst respective operations teams to manage training delivery
Continuously improve training programs to maximise the training effectiveness
Deliver Training, design evaluation methods, and analyze the effectiveness
Manage and maintain - all delivery media and eLearning application software
Expertise in analyzing, designing, developing, planning, implementing, and assessing training
Demonstrated experience of developing eLearning course ware, job aids, online tutorials and/or other training materials
Excellent communication, coordination and organization skills
Bachelor’s degree or significant college course work, preferably in a communication, education or related field
Bachelors or Master’s Degree in learning design and development
Bachelors or Masters in Adult Learning
Working knowledge of DITA, HTML-XML

Training Manager Resume Examples & Samples

Manages and is accountable for professional employees and/or supervisors
Impact of work is most often at the local level
Manages all aspects of training for Operations departments, including design, development and delivery
Partners with functional leadership to identify training needs and opportunities, and develops solutions/strategies to meet those needs
Anticipates training impact to operations from regulatory changes, strategic initiatives and changes in business workflow and develops effective solutions
Develops plan for continuous improvement in support to Operational functions; adapts plans and priorities to address business challenges
Reviews work performed by others and provides recommendations for improvement
Manager works within Operations and collaborates with managerial peers to address business needs of department
Positions in this function are primarily responsible for the effective delivery of training programs across the operation
Keeps abreast of various training delivery techniques, business processes, products and systems
May also be involved in the design process. Positions delivering operations specific training, such as Claims, Customer Service, Billing and Enrollment, are some areas in the Training Delivery-Operational function
Positions in this function are responsible for management of one or all of the Training functions of Design and Delivery - Operational
Intermediate proficiency using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
5+ years of experience scoping projects for developing, designing and delivering of training modules
2+ years of management experience
Proven ability to quickly assess needs, develop solutions and drive to implementation of solutions within specific timeframes
Healthcare or Insurance industry experience

Training Manager Resume Examples & Samples

Three to five years of experience developing, delivering and facilitating training in a corporate environment
Three to five years of experience Financial Crimes Compliance/ Anti-Money Laundering
CAMS certification
Strong verbal, written communications skills
Experience of supporting the learning and development cycle from concept, through delivery, to evaluation
Advanced knowledge of applicable laws, regulations, financial services, and regulatory trends that impact their assigned line of business

Training Manager Resume Examples & Samples

Daily operations of training team to include training material, schedule, and quality trainers
Ensure contract quality and timeliness standards are met
Collaborate with leadership on current and future training needs
Conducts surveys and observational audits regarding trainer effectiveness
Collaborate with FSO on annual security training
Create and maintain accurate training manuals and submit for appropriate approvals
Prepare management reports on performance and trends in training
Review quality of work being completed by employees
Resolves administrative, personnel, and operating challenges associated with management of these processing functions to assure timely issuance of passports
Makes recommendations for staff advancement or termination
Required to actively participate with teams for continuous training improvements
Ensure all subordinate associates are informed of changes in law, regulation, policy and procedures affecting their work and such changes are understood and implemented
Interprets policies, procedures, and goals of the organization for assigned staff
Responsive to employees issues and helps to build team morale and cohesiveness
Makes recommendations regarding staffing on all contract personnel
Effectively communicates with all operation managers and takes initiative in addressing procedure revisions, personnel issues, and workflow problems
Compiles and develops management reports on performance and trends in production
Bachelor degree from an accredited university or college in a related field such as Business Administration or Liberal Arts. (Preferred – Work Experience in lieu of accepted)
Basic personal computer skills
Minimum of two years of progressive supervisory experience in an office environment
Demonstrated ability to prioritize and organize simultaneous workflow duties
Minimum of one year of experience in training. (Preferred)
Minimum of 2 years of experience in Government management (preferred)
Document examination experience
Training and Staff Development

Training Manager Resume Examples & Samples

Set department objectives and overall design guidelines for a team of instructional designers and contractors tasked with analyzing and testing course content and translating content assets into multiple formats
Serve as one of the primary instructors / lead trainers including collaborating with regional based trainers where appropriate to solicit and deploy best practices
Report on performance to stakeholders
Lead effort to improve, modify, and/or streamline processes as a means to address inefficiencies, control weaknesses, and keep in step with an ever-changing operational environment; ensure that processes and practices support McKesson’s quality goals
Lead and support organizational change prompted by the introduction of new technologies and processes
Act as the ID Lead to oversee the growth and development of the instructional design team; support them in building their skill set, staying abreast of developments in the online learning industry, and growing as leaders and experts
Introduce industry best practices into team operations as appropriate
Represent the instructional design team to stakeholder groups throughout McKesson
Establish and maintain strong partnerships with key subject matter expert groups to ensure alignment across business functions
Manages the activities involved in the design, preparation, delivery, and needs
Proven experience collaborating successfully with leaders in other disciplines and organizations
Familiarity with online learning platforms and related technologies (e.g., HTML, Captivate, Flash,learning content management systems)
Proven ability to lead effectively in a dynamic environment
Excellent writing, critical thinking, problem solving, interpersonal and communication skills
Microsoft Office skills required
Degree, preferably in instructional design, instructional technology, or a related field
Knowledge of innovative technologies and tools

Training Manager Resume Examples & Samples

Minimum 5 years of professional experience in training, HR, business etc
Bachelors degree in Education or other relevant field
Excellent English and local language skills
Experience in conducting training to elevator professionals or technicians would be an advantage

Training Manager Resume Examples & Samples

Develop and implement training curricula for the BioOncology Account Management team
Develop and implement appropriate Managed Markets training for the BioOncology business unit, according to the needs of each individual franchise
Collaborate within CT&D to ensure consistency and avoid redundancy of training
Collaborate across the organization with key stakeholders, including the Cross BioOncology Franchise, Brand Marketing teams, Sales Management, Medical Communications, Clinical, Legal, Regulatory, and others to ensure quality, compliant training is being implemented
Establish goals and learning objectives to design appropriate and effective curriculum by leveraging instructional design and adult learning principles
Prepare and/or oversee the preparation of training products and programs such as classes, workshops, learning modules, poster books, and other job aids and materials for distribution to CT&D customers and program participants
Facilitate workshops and training classes
Designs and implements metrics to measure training programs and products impact, effectiveness and utility
Perform role in such a way as to ensure on-time, on-target, and on-budget delivery
Comply with all laws, regulations, and policies that govern the conduct of Genentech activities

Training Manager Resume Examples & Samples

Assist in the creation, implementation and facilitation of a Hotel Training Plan and budget that is aligned with the hotel’s goals and strategic plan
Initiate, co-ordinate, execute and follow-up on all training activities within the hotel
Supports Director of Training with the coordination and delivery of training programs
Assist each department in developing quality introductory and ongoing departmental training plans and learning activities; maintain active follow-up through on-going coaching and guidance and support
Provide support and development of Departmental Trainers as required
Update training information in employee HR System, maintain accurate records of activities and participant information
Develop and manage a central internal resource library of videos/books/magazines that can be utilized by all colleagues
Champion all Colleague Committee related initiatives including monthly recognition and Committee Meetings
Working knowledge of Excel, MS Word, PowerPoint & Publisher Minimum 3 – 5 years experience in the Hospitality Industry, with minimum of two years in a Leadership role
Human Resources experience a definite asset
Interaction Management facilitator an asset

Training Manager Resume Examples & Samples

Provide leadership, management and guidance for personnel engaged in the development and delivery of instructor-led and eLearning based training programs and/or technical documentation and materials
Establish, implement, review and maintain training center policies and procedures required to manage, support and monitor training operations and support services
Manage the training center budget and ensure the appropriate tracking and accounting for expenditures as well as maintaining training center resources
Responsible for the coordination and completion of training projects; oversee training projects; set deadlines, assign responsibilities, guide and monitor training projects through completion
Manage and conduct training needs analysis activities, collect and analyze performance and product related data, develop and administer surveys, conduct interviews and site visits to determine training needs as well as collect customer feedback on training services and operations
Evaluate and/or develop standards for content, organization, style, consistency, format, emphasis and treatment of instructional materials
Determine training objectives; write and/or review training and eLearning program outlines, text, tests, and/or practical based exercises as required
Design, plan, and implement instructor-led programs for technical and professional skills training; research new training techniques; recommend and/or implement modifications or enhancements to training programs, operations, support and/or policy based on analyses
Develop and implement the methods to track, monitor and measure training effectiveness, instructor competencies and return-on-investment
Create training schedules to meet the needs of the service network and/or supported customers as required
Prepare and/or deliver presentations and reports covering training projects, activities and accomplishments as required
Bachelor's degree and at least 7 years of experience inthe field of training and/or Technical Training
Knowledge of learning theory, principles, practices and techniques as well as the administration, programs, policies and procedures as they apply to the training environment
Well versed in instructional design, development, delivery and assessment of instructor-led training
Proficient in the use of Microsoft Office programs (Outlook, Word, Excel, PowerPoint, Visio)
Ability to work effectively with all organizational levels within LGEAI and the supported organizations

Training Manager Resume Examples & Samples

Provide input into and manage training tools and processes
Communicate with users to identify training needs
Create training schedules based on user demand. Includes coordinating facilities (local and at other IC locations) and materials, scheduling instructors, passing clearances, coordinating necessary PKIs and other accesses, confirming attendance, etc
Ensure that all training materials, facilities, and evaluation materials are available
Ensure that hardware and software systems are available prior to the start of a class
Maintain training metrics
Address issues promptly as they arise to ensure users receive the training expected and courses are delivered professionally and on schedule
Engage in customer social media, and intra-team coordination
Experience coordinating training schedules with the customer
Proficient with MS Office (Work, PowerPoint, Excel). Wiki/Confluence experience preferred
Experience managing training programs to include creating schedules, scheduling instructors, coordinating facilities (PKI, VRs, accesses, etc.), tracking attendance, collecting feedback & metrics
Pro-actively identify actions and provide accurate, professional responses to the customer
Ability to grasp technical concepts
Comfortable working in a fast-paced, dynamic environment
Willing to travel to IC partner agencies

Training Manager Resume Examples & Samples

Improved Economic Profitability
Achievement of Value Expansion and Acquisition goals
Course completed as per training calendar and curriculum
Timeliness and completion of employee scorecard & KPIs
Quicker transition in role for new hires
Frontline team’s ability to deliver customer satisfaction
Ability to work with people of diverse backgrounds and functions
Previous training competencies
Minimum of 3-5 years track record in the diagnostic industry with an emphasis on commercial functions and technical background in the diagnostics and / or medical device business
Proven ability to coordinate and deliver relevant training programs, including familiarity with training concepts and Learning Management Systems (LMS)
Excellent knowledge of industry, products, solutions, training tools
Strong track record of facilitating and presenting to small and medium sized groups, not only as a speaker but also as main facilitator
Excellent communication, interpersonal and influencing skills
Change management experience highly desirable
Fluent in English and a local language, knowledge of additional languages will be an advantage
Mastery level experience managing strategic key accounts
Experience working with senior level stakeholders
Ability to influence team member activities (without direct reporting relationship)
Strong understanding of key stakeholders and customer dynamics
Strong solution selling and relationship building skills
Ability to identify and drive resolution of issues
Long-term, strategic focus on account

Training Manager Resume Examples & Samples

Manage, assign and coordinate L&D team activities to ensure learning interventions and goals are driven to completion
Develop and implement Learning & Development strategy, goals, standards, and work processes to meet organizational needs
Confer with management and leadership throughout Stewart to understand the impact of changes in policies, procedures, regulations and technology. Perform and participate in organizational needs analysis. Anticipate learning needs throughout the organization
Monitor, evaluate and report on the effectiveness and productivity of the Learning & Development function. Develop and implement plans for improvement
Perform intake on requests for learning interventions. Work with other HR resources to satisfy non-learning requests
Consult with L&D team to solve issues and problems with projects for learning interventions or goals
Manage performance of L&D team. Evaluate performance and provide coaching, feedback, communication. Work to plan career advancement and development opportunities to increase individual and team competencies
Provide work direction, learning industry expertise, and solutions to resolve problems to ensure timely completion of work
Develop L&D budget, and manage and control costs associated with team activities
Promote team work and collaboration
Ensure that industry best practices are implemented in the L&D function. Analyze outcomes of research in training, organizational development and psychology, and apply to L&D function
Establish and manage vendor relationships and contracts
As required, perform all job roles of Sr. Training Specialist, Training Specialist and Training Coordinator

Training Manager Resume Examples & Samples

Understand competencies required to keep BI customers facing teams highly competitive in current and future scenario
In cooperation with customer facing role Leaders and Therapeutic Areas (TAs) Teams analyse needs and define annual training plans
Good market understanding
Strong listening and communication
Ability to inspire people and lead them through changes
Excellent organizational skills and ability to oversee and drive multiple projects of varied complexity simultaneously
Accountability, agility and high Intrepreneurship spirit, results oriented, self-starter and strong initiative
Product management and/or customer facing experience would be preferred
Multichannel marketing and customer journey knowledge would be appreciated

Training Manager Resume Examples & Samples

Minimum of 5 years previous experience in developing, designing and implementing training products and programs in an adult learning environment
Prior experience implementing and maintaining technology-based training/distance learning programs for a geographically dispersed workforce preferred
Prior experience with e-Learning tools and learning management systems preferred
Excellent organizational, planning, communication, presentation and writing skills; comfortable communicating with all levels of the organization, and demonstrate the ability to clearly present information to both large and small groups of people
Must have a demonstrated ability to manage a diverse portfolio of projects, quickly mediate between competing priorities, prioritize work and practice effective time management with the ability to organize and work effectively with management
Proven track record forming partnerships and influencing effectively across all areas of the organization ; effectively manage conflict, coach and counsel for development, and to win the trust of others at all levels
Demonstrates a positive / professional demeanor in accordance with the company’s mission, values, and his/her level of responsibility
Self-motivated with the ability to coach, counsel, encourage and motivate people in order to produce tangible outputs from concept and ideas as well as stated goals / objectives
Leads by accomplishment, example, courage and conviction with a unique ability to influence and facilitate collaboration among various functional areas toward common goals
Competent in basic Microsoft Office applications, including Microsoft Word, Excel, PowerPoint, etc
Capability to learn internal applications as needed

Training Manager Resume Examples & Samples

Development of the evolving the product and service training strategy for ready to wear and accessories to engage retail store managers and associates
Use in depth knowledge of ready to wear and accessories to innovate product knowledge and service skills creating targeted training using a needs analysis
In parnership with retail delivery team, product teams and marketing develop roll out calendar and ensure on-going implementation training globally
Engage regional training and management teams to ensure client facing strategies are implemented to the highest standard
Develop regional train the trainers and provide coaching to global trainers where necessary
Support the senior manager in developing strong digital learning portfolio, allowing associates to connect directly to the brand, key product and service focuses
Support the senior manager in developing training for events and experiences, in collaboration with the events, client development and regional teams
Work in partnership with the broader training team to ensure brand consistency and tone
Motivate and engage members of the team through effective communication and feedback, performance management, formal review processes, coaching and development to maximise departmental effectiveness
International travel may be required
Manage and coach the junior developer to achieve high performance

Training Manager Resume Examples & Samples

Communication: Listens well; expresses ideas fluently and logically; is open to input and can be depended upon for truthfulness. Seeks feedback and input from others
Teamwork & Collaboration: Establishes strong collaborative relationships across training team and cross-functional partners. Offers and receives feedback on projects that contribute to team effectiveness
Technical & Business Expertise: Understands our organization and customers. Able to apply expertise to make thoughtful recommendations and improve results. Builds strong relationships with stakeholders and leverages insights to guide critical business decisions
Inspiring and influencing - Fosters an exchange of ideas and support; persuades and influences without authority
To be considered at the Senior level: Strategic Agility: Links responsibilities with the mission of the organization; focuses on activities that add the most value. Regularly evaluates and updates plan based on changing environment and business needs

Training Manager Resume Examples & Samples

5 years of Manufacturing Experience or equivalent experience
3 years of Instructional Design and facilitation experience
Strong facilitation and communication skills
Demonstrated ability to coach and mentor

Training Manager Resume Examples & Samples

Partner strategically across gRED ECD Operations to identify employee training needs and work in collaboration with cross-functional teams to develop and implement training to achieve required specialty skills and knowledge in all assigned areas
Build and develop strong sustainable relationships with all internal and external stakeholders, working collaboratively with them to achieve common goals; identify, and arrange for learning and knowledge sharing opportunities across training groups
Design and develop training solutions, using solid instructional design methodology, including adult learning theory, interactive activities, and competency-based evaluations to ensure training solutions are effective, and aligned with quality and regulatory requirements
Develop and monitor the training curriculum/curricula on an ongoing basis to meet the relevant needs of the organization
Produce, amend and or revised training materials for in-house courses as necessary
Facilitate the execution of all training plans and apply project management principles, processes, and tools to ensure on time delivery of training projects
Oversee vendor identification, assessment and management for appropriate use of resources to design and/or deliver training programs
Acts as a support contact fielding questions and issues from staff related to training
Not inclusive of all responsibilities, based on the business need, nature and level of the work, additional responsibilities may be assigned based on individual skills and experiences

Training Manager Resume Examples & Samples

Reporting to Head of Agency Training, the successful incumbent is responsible for providing effective sales training and coaching programs for sales management personnel at different career stage
Identify, develop and deliver training and coaching programs related to sales using a variety of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops
Constantly analyze training needs of IS to develop new training programs or modify and improve existing programs for better result
Conduct industry surveys to identify latest promotional activities
Develop and organize training manuals, multimedia visual aids, and other educational materials as required
Perform other tasks as required
Bachelor Degree holder in Education, Human Resources, Business Administration or related field is preferred
Experiences in front-line sales, sales training or people development role for at least 2-3 years
Practical knowledge of sales process a must
Knowledge of life insurance products will be an advantage but not a must
Energetic with initiatives and self-motivated
Ability to work with people - project management skills are essential
Good interpersonal, analytical and communication skills both in Khmer and English

Training Manager Resume Examples & Samples

Manage day-to-day technical and operational problems to resolution
Maintain and communicate standards, processes and templates for instructional design work and project plan tasks
Participate in technology development project conversations to understand the complexity of the technology being developed. Apply this information to identify the best means instructional design and training delivery model(s) (in person, online, etc.)
Analyze raw data and present information to be used to identify action plans which will inherently result in increased value to both the Client and Jones Lang LaSalle
Work with the Senior Business Analyst to collect and interpret data trends/patterns and develop predictive analyses based on historical data and informed assumptions to drive the business
Work with the Senior Business Analyst to coordinate portfolio wide training budget and reforecasting, developing variance explanations and accurate annual training forecasting by site
Provide support to the Performance Manager with monthly SLA/KPI scoring data
Consolidate, compile and post the JLL Monthly, Quarterly, and Annual Performance Reports
Manage Training Assignments in LMS and ElementK and assign annual Safety Courses in ElementK. Partner with Client to schedule Hot Work, SPCC, etc., new hire training, job responsibility changes, GMP, daily report, overdue & expired notices and reconciliation with contractor blended list
Coordinate safety, professional development and technical training programs, engaging with external service providers, tracking progress and reporting back to management all programmatic accomplishments
Other duties as they apply
8 years of technical instructional design experience
3 years of training lead/management experience
Successful communication experience, including presentation and negotiation skills
Highly organized with strong analytical skills
Strong interpersonal skills with an ability to interact with executive level external and internal clients
Organizational skills with the ability to identify and manage priorities
Ability to multi-task and work both in a team and independently

Training Manager Resume Examples & Samples

Accountable for partnering with the Director of Sales Training to develop strategic training curriculum to support the sales organization
Overseeing the execution of a training needs analysis to identify new skills and behaviors required in the Pulmonology sales organization by partnering with internal commercial sales leadership and Director of Training
Coordinate training to meet compliance, legal, and medical requirements for sales Specialists at Mallinckrodt
Sharing training delivery preference and advising the Director of Sales Training on the most effective delivery methods utilizing adult learning
Partnering with Operations and IT to maximize effectiveness with current technology platforms for sales Specialists with onboarding and continuous development
Coordinating and building training materials internally or with preferred vendor partners in accordance with company strategy and processes
Ability to effectively manage projects and meet deadlines
Autoimmune & Rare Disease experience preferred (sales, marketing, or training)
Ability to prioritize and organize projects and activities
Excellent written and verbal communication skills, including presentation/facilitation skills

Training Manager Resume Examples & Samples

Lead your team to manage training operations for premium support at each site (9 sites currently). Specifically, to plan, schedule and coordinate training to meet local schedules and needs while maintaining high quality standards and global consistency for the delivery of core curriculum and programs
Develop strategies and processes in collaboration with the premium support curriculum development team to ensure effective delivery of global, regional and site training programs
Manage implementation of Train-the-Trainer (T3) programs and sessions to ensure high quality adjunct trainers and mentors
Manage the tools, processes and people to coordinate the logistical details and run our key training programs including: new hire training, dedicated on-the-job mentoring, profile specific training, continuing education sessions, launch training sessions, Subject Matter Expert (SME) Accreditation processes and boards, and third party training options (e.g., Safari Books Online, CBTNuggets, others)
Contribute to reporting on training activities and analyze data at each site in order to drive results and learning effectiveness
Create and manage the communication strategy for promoting and highlighting key training processes and activities locally at each site (e.g., site newsletters, blog posts, floor meetings, leadership meetings, etc.)
Develop and support the training and professional growth of your own team members
Record and surface training sessions and activities to enable and scale learning globally
Lead your team to conduct needs analysis and focus groups, provide input and assist the curriculum development team with content development projects
Multiple years of leadership experience managing training teams to implement and deliver training programs for geographically dispersed international technical support organizations
Ability to use multiple learning methods and to match the appropriate methods with the subject matter
6+ years of experience with Learning Management Systems (LMS) and reporting and measuring training results and learning effectiveness
Technical aptitude to be able to quickly learn new technologies and implement blended learning solutions
Experience integrating the use of knowledge bases and online reference for learning and performance support
Excellent communication skills and the ability to work effectively with AWS Support leaders and team members in a global environment
Excellent organizational skills and program and project management skills
7 or more years of experience leading global or international training teams (or similar experience) to implement world class training and learning programs
An undergraduate degree in either a management, technical, communication, education or related field; Master’s degree highly preferred
Experience implementing and supporting training for IT/technical teams and technical support or related positions
Experience managing an Adjunct Training program and approach (technical subject matter experts delivering training part time as an adjunct role in addition to their primary technical role)

Training Manager Resume Examples & Samples

Work collaboratively with Marketing stakeholders to assess learning & development needs of the group, develop curricula accordingly to align with immediate, medium, and longer-term business needs and strategic goals
Continually assess needs for key learning & development content/topics/subject matter; providing detailed partner/stakeholder input that helps shape the direction, specific offerings, as well as content and facilitation methods/structure for ultimate design & facilitation
Actively promotes existing and developing program offerings while seeking stakeholder advocacy
Continuously assesses and evaluates impact and overall effectiveness of program. Does so by consistently reviewing learning program participant evaluations, as well as soliciting additional or other feedback, extracting key themes, patterns and opportunities and channeling such to the appropriate internal partners or stakeholders
Coordinates stakeholder involvement in training activities
Promotes Marketing Capabilities across the Marketing organization in various ways including the ME knowledge management system, ME gSite, Marketing Competencies and ME Awards
Complies with all laws, regulations and policies that govern the conduct of Genentech activities
Technical and business expertise - Applies training or marketing knowledge and trends; builds strong relationships; contributes to expertise within and beyond assigned area
Communication - Listens well; expresses ideas, both written and verbal, fluently and logically
Teamwork and collaboration - Creates and atmosphere of openness and offers support and encouragement
Achieving results - Is goal directed and persistent; is accountable for meeting commitments’ recognizes the contributions of peers

Training Manager Resume Examples & Samples

Creates and develop the NA training strategy on a yearly/3-year basis according to sales team initiatives and goals
Collaborates with the Global Product Training, Optical Sales Field Teams, Field Marketing and Third Channel team in order to drive strategy and execution
Defines the training calendar by key initiatives, target and format and oversee the training budget by planning yearly activity and measuring results
Implements training guidelines in terms of training tools, training organization, eLearning and communicates priorities and plans to Global Product Training team
Communicates training strategy to the NA marketing and sales team and work closely to define training distribution
Ensures the day-to-day management of the training plans as a business booster to support the sales team and answer to the needs of the distribution model across category (optics and lenses) and channel specific strategic initiatives
Implements a tracking system/tool to measure goals of total trainings on a monthly basis
Adapts all the training tools for market relevance and cascade appropriate training materials through train-the-trainer modules to sales representatives, ISS field team, field Marketing and Third Channel
Ensures the highest level of service to customers and develop custom training programs for key retailers across each channel of distribution
Develops and executes well-conceived rollout plans and budget structure for each new aspect of O Matter
Develops strong partnerships with cross-functional teams including global product training, training teams in each subsidiary including LUX Wholesale North America, and internal R&D teams
5+ years of experience in Learning & Education, Communications or other related field
Proficient in training platforms, modules, tracking, etc. (digitally savvy)
Position requires travel domestically and internally (approximately 50%)
Excellent project management, time management and presentation skills
Ability to develop relationships with internal stakeholders of the business and suppliers
Budget management experience

Training Manager Resume Examples & Samples

Work with key stakeholders to identify learning needs and develop and/or implement training programs or plans
Design and develop learning solutions to effectively and efficiently address the identified performance and compliance requirements of pharmacovigilance and patient safety quality system
Provide leadership in the development of agenda and learning/presentation materials for educational meetings
Manage learning and training development projects and accountable for project scope and completion within budget and deadline
Responsible for metrics and evaluation of learning solutions to demonstrate and improve effectiveness
Manage the deployment of training programs globally
Define and maintain training requirements via Learning Management System for pharmacovigilance and patient safety personnel
Effectively apply sound instructional design principles and technologies in developing learning solutions
Bachelor’s degree in a health science field is preferred
Master’s degree or certification in Instructional Design or Learning and Development is preferred (e.g. CPLP from ATD and CPT from ISPI, etc.)
3 - 5 years of training experience including 2 - 3 years in regulated industry
High aptitude of teamwork and cross-functional collaboration in a multi-cultural environment
Demonstrated ability in instructional design and leading/managing training/learning projects
Demonstrated capability in effectively using learning technologies (e.g. e-learning authoring tools, video, and simulations, etc.) to design and develop learning solutions
Basic to intermediate design skills in visual design of learning and communication materials

Training Manager Resume Examples & Samples

Experience in Medical Sales or Marketing along with training facilitation experience OR solid experience as a sales trainer
Experience in the Healthcare industry is highly regarded but not essential
Experience as a facilitator in adult learning principles is favourable
Experience working in a dynamic, team oriented environment

Training Manager Resume Examples & Samples

Determine strategy and provide leadership direction for the L&D function
Evaluates and improves divisional training programs, onboarding, and development programs to meet changing needs of the business
Aligns L&D team and talent to division initiatives and goals
Facilitates L&D associate development, feedback and coaching
Provides change leadership for the division
Oversees and may provide ongoing development of division leadership already in position– e.g. Lominger 360, Hi-Potential development tools and coaching
Oversees new employee on-boarding and on-going curriculum design, development and delivery for Field Sales and Sales manager/leaders and employees
Manages division/global requests for L&D resources
Develops and manages the L&D budget plan and spend
Determine and implement a Learning Management System management / migration plan
Stays current on industry trends and solutions through continuous learning

Training Manager Resume Examples & Samples

Analysing training needs of the hotel in general and in individual departments, developing strategies and including them in the Training Business Plan
Prepare, tailor and facilitate all levels of training programs from new employee orientation, customer service training, technical on the job skills based training, supervisory skills training, management development training and health and safety training
Maintain hotel training records, statistics and training and development budgets and include in a monthly training report
Analysing company statistics from Guest and Employee surveys, business financial results etc to measure success of training
Prepare and monitor training programs for external management trainees, work experience students and school trainees etc
Monitor departmental responsibilities are being met with regard to their training standard operating procedures and best practice
Provide input to department managers prior to bi-annual performance and development reviews of their teams
Demonstrates an awareness of health & safety policies and procedures and includes where relevant in training courses
A minimum of two years experience delivering training programs to entry level and or supervisory level
Preferred candidate would have minimum of one years experience delivering training programmes to a management level also
In-house or external certification in workplace training and assessment or teaching
High level of personal confidence with public speaking
Prior experience in hotel operations would be an advantage
Intermediate level of skill with Microsoft Word, Excel and Powerpoint
Ability to analyse metrics/statistics, prepare action plans and communicate in written reports

Training Manager Resume Examples & Samples

May interact with outside contacts
Carrying or lifting items weighing up to 25 pounds
Frequently standing and walking
Handling objects, flips charts, computer/keyboard, AV equipment, etc

100

Training Manager Resume Examples & Samples

Deliver brand training courses and orientation to colleagues
Monitor On-the-Job training and its relevancy
Analyse the training needs analysis and develop the training calendar
Conduct WSQ courses to enhance the skills of our colleagues

101

Training Manager Resume Examples & Samples

Roll out / conduct Sales force training programs with high level of professionalism as per the Annual Training Plan
Drive / monitor / assess embedding of the Sales force training programs and take corrective actions on the close collaboration with cross-functional team(Marketing, Medical, Sales, ComOps, etc)
Analyze Training Needs and Develop Annual Training Plan
Analyze product knowledge and selling skills results, Coaching Reports, Brand strategy to understand current Sales force capability and identify the training needs
Consult with cross functional team to validate the training needs
Develop Sales force Annual Training Plan align to local training needs and regional training plans
Maintain and communicate training calendar across cross-functional team (Sales, Marketing, Medical,
--------------------

102

Training Manager Resume Examples & Samples

Support and advise Managers on proper policies and procedures
Assist in the organisation of Team Member social events
CIPD qualified or working towards qualification, or equivalent
Good knowledge of employment law and employee relations
IT proficiency

103

Training Manager Resume Examples & Samples

Develop a training strategy and implementation plan, for product, HCP and business channels
Train and support the sales organization to best performance in the market accordingly to the portfolio and business strategies
Work in close cooperation with different business areas in order to capture and use all legacy knowledge within the team and to use them as multipliers and trainers
Develop sales team skills to promote new products and concepts to HCPs, to create new opportunities, to identify competitor activities and to develop training to counter argue
Develop and Introduce training techniques to the sales team to launch new product concepts and solutions to the market

104

Training Manager Resume Examples & Samples

Establish and continuously update a training plan summarising the training need for FMS organisation. Populate the training plan with trainers, including yourself, in an as cost efficient way as possible, e.g. secure technical and operational trainings can be done in-house when possible
Develop training material for technical training for vehicle maintenance (BTGF, BTUH, etc.), on all vehicle types. Develop training material for trainings needed for operations to fulfil quality requirements, for instance trainings in special processes. Develop training material for electrical safety and working in track (Vistas i spår) and similar
Lead a Trainers network that is built of several expert Service Technicians and Fleet engineers within the organisation, from several depots. Secure experiences are shared and used for common improvements within the team
Review the training management system and continuously improving it. Review training requirements need and secure requirements are on suitable level. Secure the training system fulfils the legal requirements
Issue training certificates and archive the complete training status for all FMS staff
Technical university degree or other relevant experience
5-7 years of relevant experience
Excellent coordinating skills
Formal pedagogical training
Experience of railway/transportation environment and service/maintenance
High knowledge of Windows Office Pack
Fluency in Swedish and English

105

Training Manager Resume Examples & Samples

Create and deliver e-learning packages to customers externally
Ensure satisfaction with impact of customer training activities
Identify training needs and develop training programs for marketing, sales and service associates
Manage partnerships with internal content providers
Ensure impact of internal training activities by monitoring progress through questionnaires and discussions with managers
Provide input for development of IT platforms for delivering and executing customer training

106

Training Manager Resume Examples & Samples

Commerce Management: facilitates campus ID card issuance, cashless payment processing, account management and reporting on-campus, off-campus, and online
Security Management: monitors all campus activity using integrated door access control, video surveillance and mass notification capabilities
Plan and manage course development projects so that deliverables are provided on time for varied training audiences (new users, existing users, specialized customer groups, etc)
Quickly become proficient with Skilljar’s LMS platform and manage ongoing system updates
Quickly develop a level of product knowledge to serve as a subject matter expert for clients and internal teams
Build relationships and partner with subject matter experts to collaborate on content creation
Develop instructional materials for both the instructor and student, including exercises, case scenarios and assessments, using appropriate learning methods and revising materials based on the end-user
Delivers classroom training (live and online)
Coach and assist customers as a subject matter expert to ensure satisfaction with CASHNet products
Strategize with other client facing teams to help overcome challenges
Manage and expand upon the training data stored within the CRM system and explore integration options between the various software systems used by the team
Examine audience participation and assessments to assist clients with participation tracking and to determine how to make the program more effective
3-5 years training experience
Clear, concise written communication skills
Customer service mentality
Strong interpersonal skills and relationship building a must
Strong computer systems and technical skills; the ability to learn new technical skills/software quickly
Ability to interpret technical specifications and requirements and successfully present the information to a non-technical audience
Demonstrate the flexibility to adapt and adjust to sudden changes in business needs, resources and participant needs
Able to work autonomously
Exceptional organization skills and ability to juggle multiple initiatives effectively
Ability to make good business decisions, manage priorities and work well with customers and internal teams
Experience with payments and credit card processing systems
Experience with Techsmith’s Camtasia video production software
Experience with the Skilljar LMS platform

107

Training Manager Resume Examples & Samples

Ability and willingness to work flexible shifts
Effectively prioritize
Possess professional etiquette

108

Training Manager Resume Examples & Samples

Facilitate training sessions to increase employees’ knowledge and competence, using visual aids such as videos, Power Point, graphs, charts, presentations, etc
Assist in the design and development of the course of study according to curriculum guidelines and job site requirements
Follow guidelines and assist in administering apprentice programs
Tailor courses by developing modifications to meet participant needs and training goals
Observe and evaluate employees’ work to determine progress, provide feedback, and make suggestions for improvement
Administer written, oral, or performance tests in order to measure progress, and to verify the competency of USG employees
Prepare reports and maintain records such as student grades, attendance rosters and training activity details
Maintain a safe, secure, and healthy educational environment by establishing, following, and enforcing standards and procedures; complying with legal/company regulations and safety standards
Support Operations and Safety teams in their efforts around safety, quality and productivity
Travel required to facilitate classes and visit students at various jobsites/offices (truck provided)
Manage groups of students safely and efficiently
A journeyman level of experience and skill in the trade or the craft in which they are instructing OR a minimum of three years experience as a certified teacher in a vocational/technical construction or power line related training program
Must be competent to perform all tasks and duties of a journeyman in the field of their instruction

109

Training Manager Resume Examples & Samples

More than 1 to 2 years of SOLID TRAINING EXPERIENCE is required for this position. 1 year of which should be as a Process/Product trainer in a call center/BPO industry
Applicants must be willing to work in Makati / Mandaluyong / QC
Applicants should be Filipino citizens or hold relevant residence status
Preferably 1-4 yrs experienced employees specializing in Training & Development
Full-Time positions available

110

Training Manager Resume Examples & Samples

1 year experience as a Training Supervisor or People Manager
At least 2 years Call Center/BPO experience
Preferably Handled New Hire Training/Floor Support Training and Quality

111

Training Manager Resume Examples & Samples

Bachelor's degree or 2+ years full-time Amazon experience
4+ years Leadership and Project Management experience
3+ years people management experience
Proficient in developing spreadsheets (Excel preferred), word processing and e-mail
Experience computing statistics and the ability to carefully analyze large, complex data sets
3+ years in training/education in Adult Learning concepts and techniques
Problem solving skills evidenced by demonstrated results in past positions
Proven analytical/technical aptitude
Ability to work under tight deadlines and manage multiple/detail-oriented tasks
Change agent with the ability to influence at all levels of the organization
Ability to work effectively in a culturally diverse work group
Ability to work with cross functional teams within site and across network

112

Training Manager Resume Examples & Samples

Uncover needs or requirements of the different levels of the team's customers such as Guests, Hotels and Business Partners to maximize opportunities in service and sales delivery
Continuously monitor and evaluate the team's sales and operational processes and solutions implemented to maximize delivery of key performance objectives, particularly in the areas of financial returns and guest experience
Ensure Group Centre Leadership, Worldwide Sales and Operations staff understands defined processes and needs; also, measure and track their results
Act as training liaison for business partners, ensure Business training goals and objectives are being met
Monitor compliance to workflow and Quality standards to ensure successful implementation of process improvements
Deliver sales and product training and ensure each trainee has achieved the established standards for completion as defined by IHG Training, Development and Learning and is executed or prepared for successful transition to Operations for execution
Deliver training and communication in the areas of revenue enhancement, customer service, applicable systems, policy and procedure; highlighting key initiatives such as Our Winning Ways, BrandHearted and The IHG Way of Sales
Provide supervisory support to participants in new hire training
Facilitate in-house user acceptance testing for applicable systems and participate as needed in quality control activities which may include focus group facilitation
Apply analytical techniques to one or more disciplines. Select and use appropriate software to effectively analyze data. Compile and analyze information. Effectively communicate findings and recommendations to appropriate staff
Facilitate communication with functional support groups like Resource Strategy, Recruitment, Global IT, TDL and consultant resources to ensure appropriate resources are available and in place
10+ years of relevant work experience in Sales Training, customer service development and curriculum development
Experience in continuous quality improvement methodologies and processes is an advantage
Understanding of the principles of Quality Management and Process Improvement
Experience in preparing, presenting, and communicating data to management teams
Demonstrated proficiency in gaining desired behaviors through effective training methodologies
Demonstrated knowledge of customer service and sales skills
Demonstrated knowledge of current call center workflow systems as they relate to call center processes
Demonstrates clear, concise, and succinct communication skills, including adapting both verbal and written communication to the needs and level of user
Ability to effectively, clearly and convincingly communicate at all levels in the company and with customers - both verbally and in writing, including Presentations to stakeholders of the business
Ability to think creatively & innovatively within area of accountability
Efficient in MS Outlook, MS PowerPoint, MS Word, MS Excel, Internet

113

Training Manager Resume Examples & Samples

Training delivery: organise and deliver quarterly train the trainer workshops to cascade new materials to the regional retail academy and field training teams, working with external partners where necessary
People development: train, coach and develop retail academy and region trainers as required
Manage feedback and effectiveness: cascade academy programme progress highlights to corporate teams, including the senior leadership team / coos etc

114

Training Manager Resume Examples & Samples

Minimum Ten (10) years of progressive experience of working in highly regulated pharmaceutical industry with three (3) years of supervisory experience providing strategic vision, operational leadership, accountability, support, and development to professional staff members
Highly proficient in oral, written and presentation communication
Experience in cGMP manufacturing and a demonstrated high level of technical competency a must
Continuous improvement operations experience and EHS and process safety knowledge highly desirable
Master Trainer Certified and/or Certified Professional in Learning and Performance and/or Certified Training and Development Professional
Leadership in technical organizations
Experience or expertise in psychometrics
Direct experience in human factors

115

Training Manager Resume Examples & Samples

Role will be required to work with various OEMs to facilitate training on their equipment
Works directly with field service managers and key business partners to identify training needs and identify gaps in learning
Overnight travel will be required and is expected at 50% of the time across assigned region as needed
Effectively manage Training & Development program for service, repair and remanufacturing while supporting continuous improvement by successfully executing
Needs Assessment and Gap Analysis
Solution Design, Development and Delivery
Course / Program and Process Installation
Process Compliance and System Monitoring
Provide hands-on training and insure certification of field service and remanufacturing personnel in various refrigeration repair processes within governmental requirements
Provide hands-on training in electrical diagnostic
Provide hands-on training in fountain service equipment installation and repair
Create custom solutions using the latest training tools/methods to ensure Company goals and objectives are met
Valid driver’s license and good driving record required
High degree of technical diagnostic/troubleshooting skill with 5 years minimum direct experience in mechanical systems installation, repair and/or diagnostics

116

Training Manager Resume Examples & Samples

Oversees e-learning, classroom and virtual classroom development, deployment and management
Performs staff selection, supervision, coaching, and development
Performs training needs analysis for individual projects/programs
Reviews training course evaluations to judge training effectiveness
Collaborates/negotiates/evaluates vendors and consultants as required for third party e-learning offerings
Leads resource planning and allocation for concurrent projects
Years Experience
Essential special training requirements
Individual
Team/Management

117

Training Manager Resume Examples & Samples

Responsible for selecting, training, developing, and managing performance of training staff; providing prompt and objective coaching and counseling; and coordinating, planning, and assigning work
Oversee new hire, continuing education, program specific training, and other training as needed by the business
Ensure successful execution of local training needs including resource planning, measuring program training effectiveness, and managing trainer attrition
Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment
Responsible for on-going classroom observations of direct reports, providing guidance, mentoring, and support that focuses on performance improvement
Responsible for day-to-day functional supervision of learners within the program training and/or other curriculum delivered through a variety of classroom environments, including attendance and student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations
Prior experience in customer service or call center environment preferred
Demonstrated ability to mentor, coach and provide direction to a team of employees
Ability to work a flexible schedule
Travel required

118

Training Manager Resume Examples & Samples

Help shape the ongoing strategy and mission of the DCGS training program
Perform detailed needs and task analyses, scope projects, and evaluate existing documentation to identify the most appropriate training approach and content to meet the learning needs
Engage SMEs to set learning and performance objectives on key operations topics
Design and develop interactive performance-based training program, modules, and materials in multiple modalities including synchronous remote learning methodologies, blended classroom learning, interactive e-learning modules, device learning labs, job aides, facilitator guides, and auxiliary practice, review, and resource materials
Work with the learning management system to upload training materials and track participation
Develop valid training evaluation tools that evaluate business impact
3-5 years of experience performing instructional design and developing online training
Passion to thrive in a fast-paced, ever-changing environment
Comfortable talking in front of a group as well as one-on-one with an individual
Bachelor degree in Education, Organizational Development, Business, Science, or related field, and three years training experience, or an equivalent combination of education and experience
Previous experience working with data or networking center, manufacturing, production, engineering/facilities or service operations training highly desirable in
Previous experience delivering training for people working in dangerous environments highly desirable
Strong analytical and quantitative skills
Ability to use hard data and metrics to back up assumptions and evaluate outcomes
Master's degree or graduate certificate in Education, Organizational Development, Business, or related field

119

Training Manager Resume Examples & Samples

Responsible for fostering a growth mindset and supporting the career growth and development of all T&D team members
Leads the vision and strategy for the customer training experience
Utilizes data from key performance indicators to inform the objectives of all training programs
Establishes the business model and short- and long-term objectives for training
Oversees the formal certification and accreditation of eligible training programs
Evaluates the training standards to determine gains in skills and abilities of learners, resulting in the effective application and transfer of knowledge
Partners and collaborates with internal stakeholders, leadership team members, and customer advisory boards to deliver best-in-class training products
Ensures the delivery of professional instructor-led and virtual/online training programs and learning solutions that meet the identified learning objectives
Manages the learning management system vendor relationship. Ensures the efficient delivery of services. Responsible for guiding the day-to-day operation and influencing the continuous improvement of the learning management system (LMS) and related learning technologies
Remains current in T&D profession and ensures skills and knowledge are effectively applied in his/her practice. Monitors learning and development industry trends and best practices. Serves as the resident expert on the T&D practice
Exemplifies the established leadership expectations and core competencies of the organization
Bachelor's degree in a related field (organizational development, human resources development, organizational behavior, management/business administration, educational psychology)
Requires a minimum of five years of progressively responsible experience in training and development
Demonstrated leadership experience; knowledge and expertise in learning design and development, instructional design and delivery; demonstrated ability to work successfully with others, leadership team members, and stakeholders
Experience with Learning Management Systems (LMS) and other learning technologies
Core competencies of the role include but are not limited to: customer focus, business acumen, learning agility, written communication, and interpersonal savvy
Master's degree in a related field or Masters in Business Administration
Worked in High Tech environment

120

Training Manager Resume Examples & Samples

Implementation of Service training guidelines, methods and tools and ensures training performance standards met at all times
Implementation of the technical training program, by planning and coordinating the training activities, and the resources needed
Coordinate adaptation or development of course material or training courses
Cooperates with customers to design training activities according to customer needs, and may adapt training program
Constantly monitors training efficiency and effectiveness, and derives and proposes training improvements
Acts as first level escalation instance, in order to settle upcoming issues regarding service training
May conduct own trainings for customers, in the field of expertise
Leads and/or coordinates a group of qualified training professionals
Provide input into and may lead Business Development opportunities
Lead the standard of our existing and new training courses to an accredited standard with ASQA
Develop, implement and maintain a strategy to enable Siemens to be recognized as an RTO

121

Training Manager Resume Examples & Samples

Ability to apply Virtual Environment capability to a wide range of scenarios such Engineering Casualty Control, Damage Control, Weapons System operations, Maintenance operations, Complex planning
Basic knowledge of common Game Engine tools or technology
Basic familiarity with common programming languages such as C+, C++,

122

Training Manager Resume Examples & Samples

Drive Sales by promoting Training offerings to all existing and new customers
Develop go-to-market strategy for Training portfolio fitting with market requirements
Gather feedback from customer, assess customer’s needs, address customer inquiries and provide ideas and suggestions on relevant training offerings
Create and drive opportunities to guarantee achievement of Order Intake & Sales targets
Deliver presentations and provide technical knowledge-sharing/ training to customers
Regularly update customer information and pipeline in the Philos CRM tool and develop efficient weekly working plan and monthly business reports for management
Act as a change agent to proactively derive new opportunities for Training and develop trusted relationships with customers to ensure increased customer satisfaction
Day-to-day supervision of trainers, training partners, training plan and content
Providing reports on department performance on a regular basis and managing budget
Develop and deliver a balanced training schedule which meets the needs of the general market and regional authorities
Ensuring the availability of adequate resources in terms of training staff, materials & equipment
Oversees the tendering process to ensure incoming enquiries are dealt with efficiently and competitively
Ensure up-to-date certification and licensing from approved Technical Societies and Certification Bodies in alignment with quality objectives
Take day-to-day responsibility for the general upkeep of the Training department
Establish apprenticeship schemes, training curricula and development programs meeting the needs of clients, educational institutions and State Governments
Enhance performance of the department utilizing modern training and management techniques
Successful proven track record in a Sales related function
Good technical knowledge and teaching skills exhibiting a passion for training
Excellent communication skills and clear vocal delivery
Good teamwork and interpersonal skills
Good leadership skills with ability to supervise trainers, oversee facilities and manage key stakeholders
Strong evidence of ability to build consensus across multiple stakeholders with varying needs
Ability to produce internal reports, tender documents, and training related documentation in an accurate and timely fashion
Ability to establish and maintain high quality of training results and training environment
Ability to develop new opportunities in related sectors
Ability to work under pressure and according to tight timescales
Should possess good organizational, problem solving and analytical skills
Occasional travel within and outside of Lagos
Minimum of 8 - 10 years related work experience
Bachelors degree in Engineering (Electrical/ Electronics/ Instrumentation)
Masters in Business related course an advantage
Experience as a Trainer also an added advantage
Proficient in MS Office Suite

123

Training Manager Resume Examples & Samples

Responsible for all training class preparation, facilitation and completion, including materials and classroom set-up/preparation, requesting log-ins and database access, and administrative functions pre-, during- and post-class
Provide regular updates to Manager, Training and Development, and operational partners regarding progress and/or performance of new hires and incumbents during training
Partner with technical writer team and local SMEs to develop and update training materials to achieve performance improvement and external customer satisfaction
Presentation Skills; effective in a variety of formal presentation settings; one-one-one, small and large group facilitation
Managing and Measuring Work; monitors process, progress, and results
Creativity; ability to come up with new and unique ideas to presenting in a classroom setting

124

Training Manager Resume Examples & Samples

Ensure the successful delivery of programs under your accountability
Project Management for programs under your accountability, including any or all of the following: communications, budgeting, enrollment, promoting and marketing offerings
If managing direct reports, coach and develop individuals on your team following core People Management practices
Vendor Management, including contract negotiation, facilitator readiness and post-program debriefs
Create metrics and assess impact of training programs under your accountability
Drive the training strategy for program rollout and updates
Lead or participate on cross-functional or other project teams
Evaluate existing learning and development curricula to assess alignment with immediate, medium and longer-term business strategies, plans and goals
Research new content and program design opportunities and/or curriculum strategies to align with evolving business priorities
Deliver/facilitate programs or other events as and when appropriate
Responsible for keeping all assigned program content updated and accessible to overall team and other clients. Follows established departmental or other policies and practices for postings and filings
Ensuring assigned goals and objectives are met and that assigned projects and other work are completed on time, to high standards and within budget

125

Training Manager Resume Examples & Samples

Guide the development and delivery of manufacturing process training, including certification/validation processes
Create, schedule, and deliver training to grow knowledge of lean methodologies, to explain the value of a 5s visual workplace, and how to train others on the job
Ensure 5s visual workplace audits and feedback are standardized and timely
Deliver, update, and document orientation content for onboarding contract employees in conjunction with EHS, OHR, HR, Security, and MSI managers
Regularly interface with contract labor agencies and facility support personnel to improve and document contract labor intake
Maintain and update the content library of Lean Documentation in eDoc database in conjunction with Site Lean Manager, Engineers, and site Quality Lead
Guide development and delivery of training for train the trainer fundamentals, as well as Training Within the Industry fundamentals
Guide development and review of training documentation; including work instructions, autonomous maintenance instructions, standard operating procedures
Support the learning needs of all members of the Elgin Operations teams, including management, support organizations, technical staff and direct labor
Manage the Lean training team, directs their daily/long-term activities
Coach and assist associates to quantify savings for process improvement
Knowledge of the Google Suite of applications (GMail, hangouts, sheets, documents, slides)
Knowledge of Microsoft Excel spreadsheets
Must be at ease speaking/training in front of small groups

126

Training Manager Resume Examples & Samples

Adheres to SYKES policies on ethics and integrity
Hire, manage, inspire and develop multiple teams of facilitators, per client, line of business or site, in all aspects of their job from delivering active learning to new and existing employees, managing employee attendance and adherence while in training and ensuring knowledge transfer of client training is fulfilled
Administer effective evaluation and testing techniques to assess trainee performance
Ensure all Facilitators and/or Training Leaders within the team have completed the North America Learning Services Facilitator Seminar and Certification program
Conduct training observations of the learner experience and facilitators; delivers constructive feedback to the facilitator and develops coaching plans as needed for improvement
Manage and partner with multiple learning and operational teams and clients, onsite or virtually
Schedule, coordinate and facilitate training related meetings with multiple operational leaders, shared services departments and client(s)
Effectively and frequently communicate training expectations and results to multiple internal and external management teams including virtual team members
Analyze multiple training curricula’s and identify performance gaps and needs, and formulate appropriate recommendations for action plans in conjunction with multiple Account Managers, Sr. Account Managers, Site & Program Director and other key personnel
Partner with Quality Assurance teams for each client, line of business or site to identify trends and lead continuous improvement efforts associated with training
Evaluate the effectiveness and relevance of training materials and make appropriate curriculum changes or recommendation of changes to client(s)
Ensure standard North America Learning Services processes and best practices in classroom facilitation, communication plans, reporting and other onboarding processes are calibrated, measurable and reviewable
Effectively communicate program changes to team on a daily basis
Tracks, reports and manages continuous education requirements across the organization for all clients, lines of business and sites
Daily completion reports to internal and external Clients
Daily incompletion reports by name provided to team leaders & account managers
Daily follow-up on completions and non-completions and coordinating rescheduled training dates and times with Workforce Management
Manage employee issues of new employees and/or facilitators including performance improvement plans, corrective action and up to termination of employment
Participate in multiple Weekly, Monthly or Quarterly Business Reviews per client/line of business, client visits, and new account and/or new product implementations as needed
Attend multiple client and calibration calls to present account metrics and drive improvement, along with providing coaching opportunities as they may arise
Work proactively with other departments to resolve issues in a timely manner, willing to own issues and mistakes, and escalate as needed in order to see it through to resolution while minimizing the impact on daily operations
Ensure client training and OJT contractual compliance requirements are met
Depending on Training Leader resources at other responsible sites, manager may be solely responsible for remotely managing and coaching facilitators and employees in training with the assistance of local site leadership
Train Human Resources, facilitators and supervisory personnel in effective training techniques to be used in the presentation of new employee orientation, on-the-job training, team meeting training, etc
May be responsible for overseeing Nesting/OJT by client/programs/sites
May perform other additional duties and responsibilities as assigned
Strong leadership skills and ability to escalate issues and motivate others for timely resolution with little or no direction
Excellent communication, presentation and group facilitation skills are required
Certified or able to be certified in Active Learning Instructional Design and Development – for effective training development
Ability to analyze situations and predict outcomes based on knowledge and prior experience
Ability to plan according to resource constraints and requirements
Ability to multi-task with strong attention to detail while meeting deadlines in a fast paced environment

127

Training Manager Resume Examples & Samples

Responsible for managing multiple Trainers at one or more contact center locations to effectively deliver all client and company required new hire and ongoing training
Ensures consistency of client training delivery within and across sites. Responsible for sharing and implementing best practices which drive consistency
Calibrates with Quality department and is effective in identifying and acting on opportunities that improve the quality and value of the service we provide to our clients and employees
Interview, hire, train, and mentor Training staff to support the needs of assigned location(s)
Coordinates resources with Operations and Human Resources for all requested new hire training class demands, including assignment of Training staff and coordinating logistics to ensure a seamless process for new hires. Coordinates client and company compliance training as required
Responsible for overseeing Academy Bay (A-Bay) and ensures all required training modules and assessments, Coaching for Results sessions, support ratios, staff certification, and graduation quality standards are adhered to
Verifies all new hire graduation standards are met before releasing agents to A-Bay and/or Operations
Ensures all Training staff members are certified and have completed all client and company required certification courses
Maintains records and evaluates statistical reports to evaluate performance of trainers and implement action plans to correct performance deficiencies. Provides frequent coaching sessions to review performance, survey results and develop skills
Reinforces the company’s training methodology (i.e., TIPS - Teach, Illustrate, Practice, and Simulate) adult learning principles in all new hire and reinforcement training events
Builds and incorporates client role play scenarios into the new hire training materials and develops trainers to be effective and engaging facilitators
Assess effectiveness of client programs and interfaces with clients for new and existing training initiatives
Analyzes training needs, identify appropriate training solutions, and partner with Operations for new training programs and reinforcement training
Ensures trainers complete required phone time handling agent-level calls to maintain knowledge of program(s)
Makes recommendations to the client for curriculum and training approach improvements
Work with operations to create value added training sessions and materials to meet company and client expectations
Partner with Workforce Management, Operations Management, and Recruiting to design and execute staffing ramps during seasonal peak call times
Deliver training to management level audiences, including areas such as processes and systems, policies and procedures, behavioral coaching and mentoring, time management, leadership development, etc
Drives adherence to all CRM Operations Playbook standards
Creates a disciplined training organization that mirrors operations and ensures all policies and procedures are correctly managed during new hire training
Responsible for respective department’s overall performance and for motivating team to exceed department goals and objectives
Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties
4 years related training/operations experience, inclusive of 1 or more years directly managing staff required
5 or more years related training/operations experience preferred
Extensive work experience as a Trainer preferred
Internal or external training experiences in a service industry, call center environment preferred
Extensive and demonstrable knowledge of computer software programs including: Microsoft Office
Ability to provide thought leadership and recommendations for future training goals
Ability to utilize virtual platforms
Ability to lead, direct, and motivate others

128

Training Manager Resume Examples & Samples

Identify and assess future and current training needs through job analysis, career path development, annual performance appraisals, skills assessments and consultation with line managers
Develop, implement and monitor training programs for Kalispell and other Torrent locations
Proven work experience as a Training Manager
Familiar with traditional and modern training methods (mentoring, coaching, OJT, classroom training, e-learning, workshops, focus groups, simulations, etc)
Experience working with concepts, practices and procedures in area of responsibility
Experience working with management implications of various forms of financial data
Strong strategic management and planning skills
Ability to publicly represent company with internal and external clients
Ability to use own judgment and initiative in problem resolution

129

Training Manager Resume Examples & Samples

Leads training team projects to support key initiatives aligned to the Safeco Training Team
Provides leadership, direction, and support to training staff. Evaluates performance of staff by establishing objectives and measurements; provides constructive feedback on a regular basis
Ensures selected media and methodologies are aligned with audience learning styles, nature of training being delivered, audience location, point within the learning process, etc., within the context of business needs and constraints
Develops and/or uses assessment and evaluation tools to measure the impact and effectiveness of training programs/materials; Understand and support end to end training processes and the use data and research to measure the success of training
Represents the interests of the Safeco Training team in making recommendations during department and corporate initiatives
Prepares and delivers oral and written presentations and work status reports to both large and small audiences at all levels of the company. May be formal or informal depending on the nature of projects. Frequent communication and interaction with other departments
Using business acumen, creativity, and collaborative problem solving, identifies opportunities to maximize efficiency and effectiveness of the Safeco Training team
Ensures effective utilization of the Agent Learning Center / My Career & Development Center, to leverage its functionality and to maintain an accurate and current record of all training received
Communicates training and development team standards and methodology, and ensures compliance across all training staff. Ensures training programs are implemented effectively, efficiently, and according to relevant quality standards. Identifies and presents recommendations regarding training and development resource needs
Develops and maintains tools to effectively manage training resource capacity and work alignment; maintain Safeco Training Team SharePoint site
Identifies needs and reviews recommendations for utilizing outside resources. Obtains necessary approvals, sources vendors, and oversees quality of products and services delivered
Manages salary and department budget allocations within SBU and Corporate guidelines
Manages Safeco Training team budget and expenses
Bachelor's degree or equivalent experience required, in addition to 5+ years of training and development experience, to include 1-3 years working in a supervisory or leadership capacity. Experience with instructional design preferred
Advance knowledge of department duties, responsibilities and procedures for audience groups being supported by training staff
Excellent written and verbal communication skills; strong project management, leadership, and team building skills
Background in data analysis and measurement strategy preferred

130

Training Manager Resume Examples & Samples

Responsible for assuring their teams safe and efficient delivery of flight training
Management of resources to achieve or exceed the required number of training events in each financial year. This will include
Maintain ownership of the FAA and EASA approved courses and Theoretical Knowledge exams for the fleet
In association with the OEM and SMEs, manage the update process for courseware, training devices and training materials
Agree between training centres a program for all updates and new training programs. Where necessary communicate with the Regulatory department to ensure all new and established programs are compliant with the appropriate regulations
Establish regular communication with all training centres and manufacturers to ensure that requirements are being met. Maintain an action tracker for all agreed actions
People management and leadership skills
Working knowledge of EASA and preferably also FAA Regulations
Possesses above average communication skills, both verbal & written
Demonstrates proficient computer skills & knowledge of Internet applications
Strong focus on quality with a continuous drive towards process improvement & customer satisfaction
Ability to concentrate and work in a fast paced environment
Readily accepts changes and adjusts accordingly
Ability to maintain strong customer orientation under adverse circumstances

131

Training Manager Resume Examples & Samples

Manage training program; develop, prepare, and teach appropriate training programs; ensure proper inclusion in the Human Resources Information System (HRIS) Competency Management function and other training records; conduct and/or oversee all training for security personnel reporting to the area/branch office (e.g. state licensing, contract specific, annual refresher courses); data entry; filing and records maintenance; ensure training compliance
Prepare compliance reports and to identify areas for improvement associated with contract-specific policies, practices, and procedures
Coordinate, develop, deliver and manage employee training and development programs; conduct needs assessments; identify training needs; develop and/or customize training courses, content and materials; oversee and deliver training; evaluate effectiveness; and make adjustments as necessary to improve training and outcomes
Develop and implement method of measuring the effectiveness of training programs
Conduct and facilitate training sessions, presenting information clearly and concisely to various audiences
Ability to meet and maintain any licenses or certifications required by the state
Minimum of 2 years of classroom instructor experience to include platform delivery of training
Minimum of 3 years of progressive leadership experience in different functionalities in the training department of a large enterprise

132

Training Manager Resume Examples & Samples

Conduct training for security personnel and office management reporting to the area/branch office (e.g. state licensing, contract specific compliance, annual refresher courses)
Conduct 90 day refresher training including CPR refresher course
Ensure compliance with State of California’s BSIS licensing requirements and other applicable state required training for G4S employees
Data entry of all completed training into the Human Resources Information System (HRIS)
Complete all training forms/records for security personnel, including reviewing new hire packets for completion and accuracy
Keep up-to-date and implement any corporate-guided initiatives and programs
Assist with ordering/purchasing uniforms, equipment, and other items as directed by local G4S Management
Other duties as directed by G4S Management
Must be able to pass any state-required training or other qualifications for licensing
Must be able to pass a State licensing test if driving a company-owned or client-provided vehicle
Minimum of one (1) year of security or law enforcement experience
Minimum of one (1) year of work experience as a trainer or instructor in law enforcement or security related field

133

Training Manager Resume Examples & Samples

Aligns training program development and delivery with business needs and goals
Assesses, determines and prioritizes training needs of the business
Manages development, delivery and evaluation of training programs and materials
Manages and develops training staff
Ensures records of training programs (evaluation, participation, etc.) are maintained
Organizing and Planning
Bachelor's degree or equivalent experience required
5+ years of training experience required 1-2 years supervisory experience required Knowledge, Skills, and Abilities
Knowledge of training theories and principles, including applied behavioral science, adult learning theory, and/or established industry models of evaluation
Ability to organize, manage and lead multiple projects and teams
Knowledge and ability to provide performance consulting
Professional written and verbal communication skills including influencing, group facilitation and persuading others
Attention to detail and analytical skills
Knowledge of general business principles and practices

134

Training Manager Resume Examples & Samples

Supervise administration of training department responsibilities including scheduling, guidance, evaluation and development of training staff; provide training to instructors and ensure quality and efficient delivery of training materials or curriculum
Ensure development, implementation, and scheduling of training to include new staff member orientation, individual staff member training, annual/on-going training, job/position related training, and clinical staff development to obtain professional certification
Conduct needs analysis studies, compile data and analyze past and current year training requirements to develop an assessment for program management; coordinate training needs with appropriate supervisory staff members to plan annual training calendars, prepare training budgets and justify requested training funds
Oversee maintenance of record-keeping system and training files for all current and prior staff members per outside referral and licensing agencies for the purposes of regulatory compliance
Develop and maintain training curriculum that includes, but is not limited to policies and procedures, professional knowledge, and mandated training for various topics such as Safe Crisis Management (SCM), sensitivity to multi-cultural clients, documentation (treatment planning, DAP format, progress reports), emergency procedures (CPR, first aid, HIV/AIDS etc.), involvement of outside agencies, suicide prevention, and medical policies and procedures
Organize, develop, and maintain training resource library that includes training manuals, professional journals, books, videos, reference library, testing and evaluation procedures, multimedia visual aids, and other educational materials
Advise on appropriate instructional procedures or methods to include individual training, group instruction, self-study, lectures, demonstrations, simulation exercises, role play, and computer-based training
Research and select outside consultants, trainers, and appropriate materials to conduct training in specific job/position or programmatic related topics
Assist with the development of policies and procedures and coordinate training sessions for new policies and procedures implemented into the program/facility

135

Training Manager Resume Examples & Samples

Develops and implements training programs to ensure maximum effectiveness of store staff to include skill block training (on the job training/skill building), new associate orientation, or management training
Liaison with Supervalu University on development of SVI and Department Manager Academy
Consults with management of assigned area concerning learning initiatives, programs and organizational development skills as required by the business
Maintaining sense of urgency on project timelines, being the driver on escalating issues towards quick resolution
Ensures the quality of education programs through effective needs assessments, curriculum design, appropriate resources, learning reinforcement strategies, evaluation methods and cost and process efficiencies
Supervises the design and development of effective education materials (instructor led, eLearning or performance support tools) based on business requirements and established core competencies

136

Training Manager Resume Examples & Samples

Development of the evolving on-boarding training strategy for brand, product and service to engage retail store managers and associates
Use in depth knowledge of luxury retail to innovate on-boarding and the core training using a needs analysis
Develop a strong digital learning portfolio that compliments classroom training, connecting associates directly to the brand and core modules
In partnership with retail subject matter experts, regional training teams and key stakeholders develop a programme that is comprehensive and delivers the ongoing business needs
Engage regional training and management teams to ensure all training strategies are implemented to the highest standard
Accountable for the updating and maintenance of onboarding and core modules so they are current and reflect changes within the business
Motivate and engage members of the team through effective communication and feedback,

137

Training Manager Resume Examples & Samples

Facilitate Salesforce.com, eLearning, video and webinar to the field teams
Assist in development of the field technician career path and curriculum to accompany and achieve career path goals
Develop relationships and partnerships with community colleges, vocational schools, and other technical training schools as needed
Maintain adequate inventories of training materials
Strong computer skills including strong knowledge of basic Microsoft Office suite, training development software, learning management systems, etc
Knowledge of the Security Selling Cycle and Vertical markets
Ability to attain strong knowledge in Stanley Security products and services
Ability to identify and satisfy internal customers’ needs
3 years of experience in the Intrusion, Fire, Life Safety, Access Control, CCV and Security industries

138

Training Manager Resume Examples & Samples

Ensure we have the training programs we need in place
Deliver outstanding, hands-on instruction both to managers/leaders who will then train their teams, and directly to skilled trade and other personnel
Meet organizational goals through the implementation and adoption of training materials as demonstrated through quantifiable KPIs
Strong practical experience (3-5 years) of training/teaching experience in a technical field; experience with TWI training is a plus
A dynamic and engaging presentation style
The ability to motivate and influence across departments, titles and levels
Experience and proven success in training planning and development
Ability to understand and support the organization’s goals and objectives
Strong computer skills, including MS Office applications (Word, Excel, PowerPoint, Outlook)
Bachelor’s degree in a relevant technical field such as Engineering, Occupational Safety, etc., or equivalent experience
Experience with hands-on classroom training in a mid-sized, multi-location organization of 400+ preferred
A clean driving record

139

Training Manager Resume Examples & Samples

Plans, develops, delivers, evaluates, and administers all training conducted at the company
Identifies training needs and determines costs/benefits. Stays aware of externally available programs
Oversees design and presentation of training programs. Reviews and evaluates effectiveness of programs
May conduct selected programs. Serves as a technical resource for programs that are developed and presented locally
Determines which training intervention will best meet the requirements or needs in a given situation
Markets the benefits of training and development of employees as a means of continually improving our workforce
Maintains informal relationships with line managers to be aware of potential training needs and to help them analyze performance deficiencies with their employees
05-07 years w/Masters Degree

140

Training Manager Resume Examples & Samples

Around 5 years of relevant work experience
Supervisory exposure is preferable
Sales and management experience/training experience in the life insurance/financial planning industry will be a definite advantage
Knowledge/Skills
Good knowledge of training and facilitating and min. of 4 years in Manager training
Good communication, presentation and facilitation skills
Good interpersonal skill

141

Training Manager Resume Examples & Samples

Manage Training Budget
Follow up on Enhancements and new functionalities planning to impart knowledge to Users
Govern Training Approach
Collect Super User Performance Feedback including Training Evaluation Follow Up (if any)
Collect Process / functionality feedback from Stakeholders and SM users to prepare for new training sessions and sharing of best practices
Design Cutover Process for Newbuild vessels and article coding
Finalise Admin Upstream Processes
Ensure new GLSM process (guides) are included as per enhancements and changes in GLSM including sharing of standardised best practices
Responsible for Training Server & Environment (if applicable)
Fleet Analyser / BI Training and reading the data
Perform Super User Support including IT related issues
Manage SM FAQ

142

Training Manager Resume Examples & Samples

Independent, mature and a good team player
Good interpersonal skill and customer focus
Good command of English and Chinese both spoken and written
Good PC skills – PowerPoint and Chinese Word Processing
Candidates with less experience may be considered for the position of Assistant Manager

143

Training Manager Resume Examples & Samples

Responsible for the development and implementation of initial and advanced training curricula for field representatives and FLMs
Support the local training content approval process in accordance with company police
Ensure appropriate tracking and documentation of learning in accordance with company policy and local regulation
Co-ordinate training delivery with external partners as needed
Manages a department including, budgeting and resource allocation based on market needs
Contract with the HR L&D Department to align Field Force training initiatives with HR strategy and objectives
Leading key projects to achieve specific goals and objectives while simultaneously managing training responsibilities
Four year Bachelor’s degree required
Minimum of four years of sales experience with a strong sales and behavioural performance history
Training experience required
Ability to travel a minimum of 10% of the time

144

Training Manager Resume Examples & Samples

Responsible for planning, developing, implementing and maintaining appropriate learning and development programs
Responsible for developing and implementing strategies and programs for the effective utilization and development of the organization's team members
Provides direction to group as well as entire organization on effective learning and development initiatives
Ensures that organization and development goals are in the best interest of the organization
Lead training needs analysis process to establish the learning and development needs of the plant
Lead the development of departmental Training Matrices and the formulation of departmental as well as total company training plans
Coordinate training assignments for staff to Abbott’s overseas manufacturing facilities as well as to the HQ in Chicago
Lead the evaluation of training effectiveness, including evaluation analysis and reports
Lead the updating of information in the Learning Management System
Lead the generation of all required training analysis and reports (e.g. training places, training hours, training expenditure, etc.)
Responsible for implementing the staff induction/orientation programme, including planning, coordination with departmental presenters, all necessary communication and logistics, tracking of onboarding/transition programme completion and submission of necessary documents
Drive continuous improvement initiatives in training processes

145

Training Manager Resume Examples & Samples

5+ Years of human resources, training and/or relevant business experience
2+ Years of experience with training assessments, design, development, implementation, facilitation, and evaluation
2+ Years of experience in international, multi-cultural business

146

Training Manager Resume Examples & Samples

Design and implement training programs in consultation with internal departments and stakeholders regarding innovative training initiatives including best practice, leadership development, cultural competency, and customer service
Research, develop and maintain manuals and documentation of customized service center procedures, training programs, support materials, and training/job aids
Develops clinical training modules, new hire training materials and format, and to assure that additional training needs of the site are met
Develops new trainings as regulations are updated to ensure compliance with state regulations and contract requirements
Deliver classroom instruction for new hire, existing staff, provider, and community populations and other stakeholders, as assigned
Provide detailed instruction on Magellan and contract-specific policies/procedures, service delivery standards, clinical information systems and care management processes
Employ a variety of learning interventions in response to individual learning styles including: instructor-led (classroom based and virtual), facilitated, on-the-job coaching, 1:1 tutoring, online courses and just-in-time training
Provides detailed instruction on customer account requirements systems and care management process
Conducts refresher training for existing clinical staff to implement process changes, correct deficiencies and improve individual performance
Serve as the subject matter expert within the internal learning team on issues related to the contract and information systems
Evaluate learner performance, develop performance improvement plans, counsel learners on performance issues and consult with managers on individual employee?s performance
Use available data, such as exams/assessments scores, participant evaluations, service observations, and satisfaction surveys to identify training needs, make recommendations to the leadership team and continuously improve training programs and materials
Assesses individual performance, counsels trainees on performance issues and provides evaluations of trainee progress to management to support critical HR decisions

147

Training Manager Resume Examples & Samples

Provide guidance and direction for the implementation of training for employees
Provide orientation and training for other trainers on new course materials
Conduct stand-up training to groups of employees
Facilitate and oversee testing of trainees to measure and report on progress
Ensure consistent application of training standards throughout the organization
Identify training requirements and participate in the development and implementation of training plans
Assist in the development of training strategy
Ensure consistent training practices that meet business initiatives
Manage training development projects
Develop, review, and comment on pilot training programs
Manages the Quality Assurance Programs for assigned departments
Assist the General Manager with reports, projects, and other administrative services as needed
Chairperson for Safety Committee

148

Training Manager Resume Examples & Samples

Ensures that all training needs are consistently met at all assigned sites
Supports the development and certification of Training Professionals by leading client- and Global required training
Using Results standard processes and methodology, evaluates learning effectiveness within assigned centers through a program of regular observation of Training Professionals and through reviewing their performance data
Provides reporting on training completion and performance
Works collaboratively with the Local Quality Performance Manager to develop training solutions and projects identified through evaluation, observation or other data gathering process
Attends regular team meetings as a member of the Training and Quality Organization, recommends improvements in processes and procedures
Conducts and attends regular meetings with site level training staff
Participates in client meetings and calibration sessions, monitors calls randomly to evaluate agent performance, as needed
Visits assigned sites for live training observations, inspection and validation of performance and successful execution of training processes
Leads or participates in other efforts as assigned by the Site Operations Director
Bachelor’s degree in Education and Training, Social Sciences, Organizational Behavior or related field. Extensive industry experience may be substituted for degree
A minimum of three years successful and progressively responsible experience leading training organizations
Excellent communication (oral and written) and presentation skills
A well-developed understanding of Adult Learning Theories, generational strategies
Excellent consulting skills, (e.g., critical thinking, problem solving, decision making, and influencing
Strong computer and software skills; proficient in Microsoft Office: Word, Excel and PowerPoint
Experience with Learning Management Systems (LMS) and / or authoring tools is highly desired but not a requirement
Ability to work in a normal office environment, housed within a Results facility

149

Training Manager Resume Examples & Samples

Fully responsible for creating and developing the training materials including but not limited to product, selling, customer service and store management
Work closely with Training Manager, market trainers and cross functional teams e.g. Merchandising, Marketing, Operations, HR, etc., regional counterparts and Global for alignment and support
Partner with Training Manager to understand regional training needs for developing new training programs or modify and improve existing programs
Design training modules to support retail focus and targets including but not limited to new campaign, go-to-market support, selling skills and customer service
Develop comprehensive training program to equip different levels of sales force including on-boarding, continuous development and leadership training
Create and manage POD (e-learning) content including module design, editing, validation and localization
Regularly incorporates appropriate evaluation tools to assess the effectiveness of training programs for training content and module improvement
Manage training library and review regularly to ensure existing materials are up-to-date
Utilize the KPI and customer experience evaluation result to generate new initiatives for continuous improvement and strengthen sales force
Provide guideline and instructions when needed to ensure smooth execution and implementation of training programs
Constant communication with regional counterparts for alignment and best practices sharing
Minimum 5 years of relevant experience in training content development with retail training background
Solid experience in designing, reviewing and evaluating training programs
Proven record in developing training modules for retail sales force
Excellent written and verbal communication skills in both English and Chinese
Self-driven and able to work independently with minimum supervision
Proactive, organized and detail-minded
Good project management and analytical skills
Creative, flexible and able to work under pressure
Proficient in PC skills, such as MS office, reporting tools and Chinese word typing etc

150

Training Manager Resume Examples & Samples

Coordinate online training for companywide or functional deployments with all compliance and learning stakeholders
Responsible for packaging training content utilizing a platform like Adobe Captivate, Articulate, or other 3rd party software. Or alternatively, training internal resources to be self-sufficient in producing appropriate training content
Maintenance of learning management system configuration, including catalog structure, notification configuration, business rules, and training requests/approval structures
Facilitate import/upload of external training completions within the learning management system platform to enable data consolidation and official reporting
Produce regularly scheduled and ad hoc reports for a variety of constituencies including but not limited to - HR Management, Internal Audit, Compliance Leads, Department Heads, and Departmental Training Teams
Assign training to new hires/new users and LOA returns as part of onboarding process
Review and Audit training assignments regularly and remediate appropriate assignments as necessary
Create and monitor completion metrics. Continually improve completion rates and create measurements of training efficacy
Manage HR training content vendor relationship, build new ones, and act as advisor/liaison as needed for our Compliance partners for their training Vendor relationships. Provide guidance on best practices, deployment strategies, contract expectations, etc. Manage testing of vendor produced content in conjunction with content owners
Participates with the Training Advisory group to facilitate the review and socialization of training content and roll-outs to ensure management buy-in regarding Compliance requirements
Perform duties & responsibilities specific to department functions & activities
5 -7 years of work related experience
1- 2 year managing a small team
Experience with Halogen and/or other learning management systems
Exemplifies the First Republic Bank culture and values
Bachelor’s degree required

151

Training Manager Resume Examples & Samples

Facilitate development of technical and leadership training programs with and for KONE units
Coordinate and facilitate Leadership Development programs
Develop curriculums and support technical school collaboration so that the knowledge, skills, and performance of KONE employees and students meet the organization’s current and future requirements
Analyze and determine training needs and participate in assessing skills of the frontline employees
Monitor and create reports of frontline technical training progress and key program implementation status
Training material management for school collaboration and for localization needs
Hands on support for Technical Training Centers
Bachelors in Engineering or Technical Education, preferably in the streams of Mechanical Engineering / Electrical / Electronics / Telecommunications / Information Technology
Advanced Degree / Masters in Communications, Business Administration, Phycology, Behavioral Sciences highly desired
Overall experience 10-15 years and 2 to 5 years’ experience in professional training experience and strong interest in training
Outstanding verbal and written English skills. Knowledge about South East Asia specific local languages would be beneficial
Interest in working with cross-cultural and cross-functional teams
Flexibility and ability to adjust and learn
Good knowledge on Microsoft programs
Project management skills is an asset
General knowledge in Adult Education
Knowledge and understanding of mentoring and coaching
Learning Management System experience and eLearning/virtual training knowledge and development experience preferred
Willingness to travel within Asia Pacific or global locations

152

Training Manager Resume Examples & Samples

Manage the initiation, development, and implementation of the TaskUs training department’s site wide initiatives and drive campaign specific training programs for Team Leaders and Teammates
Be the “Training Master” that works in tandem with Operations to create and maintain any necessary materials related to maximizing campaign task mastery and personal development
Pioneer all campaign specific training needs and programs in the organization
Create and execute TL and TM development training which includes; detailed curriculum, training, and evaluation
Provide campaign specific training that is sufficiently technical but engaging
Act as the in house expert, maintain all relevant training materials and documents for all levels for trainees; from new teammates to tenured team leaders
Ensure that all training provided is aligned with the specific campaign and TaskUs’ broader business objectives
Proactively explore the specific needs of every department and campaign to develop training materials as needed
Propose and publish a year long training calendar with specific quarterly objectives
Plan total Training policies, programs, new testing tools, methods and systems to ensure products and services meet quality standards
Work directly with the teams and communicate effectively with the Operations Director, Operations Manager and their US Counterparts

153

Training Manager Resume Examples & Samples

Lead and support Global product launches providing sales training and sales reps support materials – work with internal and external teams as necessary including Product marketing, Field training/MotoAgents, Brand, and Product engineering teams
Write content and manage development of training PDFs, presentations, videos, elearning, games and new technology/mobile content solutions; manage revision cycles, budgets, create timelines and measure ROI and success
Build strategic relationships with key customers (internal and external) understanding customer needs and providing best in class training and sales support solutions for Moto products
Recommend solutions for Field training & reps at last three feet including device/feature demos, integration with merchandising, and other sales support tools to train and sell
1- At least 5 years leading Trade Communications and Sales Support tool projects with proven record of flawless execution and innovation in the wireless industry
2- Solid analytical and strong project management skills
4- Excellent in multitasking , comfortable with high pace work environment and great in building long lasting relationships
5- Experience in working in sales, sales support programs , tra

154

Training Manager Resume Examples & Samples

Conducts training needs assessment by collecting information pertaining to systems, processes and procedures in use by marketing, sales support and client onboarding
Recommend appropriate training program delivery method taking into consideration costs, complexity and value delivered
Design and develop or oversee production of reference and training materials
Coordinate and conduct training classes
Develop and implement comprehensive training programs including initial training, reinforcing training and training on updates
Implement ongoing methods to provide objective evaluation of training effectiveness
Maintains technical knowledge by attending educational workshops; reviewing publications

155

Training Manager Resume Examples & Samples

Manage the daily activities of the SFL training team
Work directly with the Director of Training to communicate team objectives and goals
Oversee the hiring and development of SFL Trainers and Admin
Conduct new hire orientation, regulatory and skills training
Implement, coordinate and provide on-the-job training
Coordinate training schedule with the hiring and training demands of the organization
Provide effective instruction to employees of all organizational levels
Partner with Managers, Supervisors and Subject Matter Experts (SME’s) to gain knowledge of work areas and/or topics requiring training and create/revise departmental procedures as needed
Conduct weekly team huddles
Provide feedback on existing training guides to ensure instructional integrity of all training materials
Effectively manage resources available in the training department
Primary facilitation of SFL New Hire training. Facilitate Webinar training as needed. Assist with the development of short and long term training strategies to improve operations, reduce audit exceptions and to further the differentiation of the bank to be the trusted provider and preferred source of financial services for clients
Design and facilitate specialized Operations targeted courses that are offered through the most efficient and effective method available. Assist with planning for roll-out of Operations training courses complete with registration process and reporting. Assist with the preparation of Operations training manuals for employees and managers
Assess the quality and effectiveness of Operations training programs and provide suggestions for improvement as appropriate. Provide ongoing reporting to the SFL Training Director and SFL Management on training successes and effectiveness
Complete special projects as requested and handle various administrative duties as required
Plan and implement improvements to practices and procedures
Act as a technical advisor, problem solver and resource to locate the appropriate subject matter expert for SFL Operations lending questions
Provide exceptional service to SFL Operations team members by being professional, efficient, and projecting a positive attitude
Utilize all available methods for creative and cost effective Operations training programs
Work independently on delegated projects
Perform all other duties as required
Minimum 7 years of related job experience
Bachelor’s degree or equivalent years of experience required
Experience in the single family lending industry preferred
Previous experience in LoanQuest preferred
Previous experience in SF operations, a plus
Experience in various training technology and medium such as on-line, webinar and live classroom training is a plus
Knowledge of adult learning and learning styles, a plus
Excellent grammatical, oral, written and proofreading skills, with ability to express oneself clearly and effectively
Strong skills in Word 6.0 and excel
Must be a proactive and positive advocate for Operations training and employee development
Desire and ability to work as part of a team, as well as work independently
Ability to accept and facilitate change, whether indicated by corporate needs, market, or regulatory requirements
Ability to accept responsibility, and handle confidential information
Strong ability, desire and enjoyment in working with others, in a cooperative, professional and friendly spirit
Versatility and ability to keep up with the changes in the banking industry and technology
Ability to learn quickly, be constructive and be flexible in doing various assignments
Ability to meet deadlines and work under pressure
Work cooperatively with and maintain effective communication and working relationship with co-workers and manager
Travel to branch Operations offices and other designated training locations. Occasional travel to meeting facilities
Valid driver's license, vehicle and liability insurance

156

Training Manager Resume Examples & Samples

Organize and conduct all applicable training using subject matter experts as appropriate
Design training curriculums and delivery systems based on both the organization and individual needs
Conduct pre and post training assessment to gauge training needs and effectiveness
Assist in defining the purpose, process and metrics to ensure the training programs are meeting current and future needs
Amend and revise procedures and training as necessary in order to adapt to the changes that occur through organizational growth
Provide effective training through various methods and media
Schedule trainings to ensure maximum efficiency
Maintain training plans and records in compliance with relevant regulations and standards
Provide input to training strategy and program development
Support creation and maintenance of systems to manage career progression, skills matrix, and cross training
IPC 610 class 2 certification, or ability to be certified in 6 months
Ability to interact effectively will all levels in the organization
Planning and organization skills
Professional certifications in training
Proficient use of MS Office
Requires a BS/BA degree
Minimum 4-5 years relevant experience with the following requirements
Training program development
Learning and training delivery systems
Manufacturing environment
Regulated industry

157

Training Manager Resume Examples & Samples

Cross-Functional Team Membership
Participates in the relevant site and/or global Training departmental teams
May act as a standing or ad hoc member in short-, medium- or long-term work teams. As needed and appropriate, addresses training- and/or project-specific questions; provides updates; delivers presentations; etc
Training Planning & Development
Stays abreast of internal and external developments, trends and other dynamics relevant to the work of TSS to maintain, at all times, a fully current view and perspective of internal/external influences and/or implications for assigned training areas, projects and/or other recurring and ad hoc responsibilities. Includes evaluating best practices for training, or other evolutions in adult learning to ensure PDG/PD management and staff are maximally equipped to achieve optimal job performance and productivity as well as generally contribute to employee well-being and morale
Provides training expertise and consults with others to ensure training requirements/curricula meet the needs of a clinically-regulated environment
Works closely with a host of cross-functional partners and stakeholders, including global TSS leadership, IT partners and others, to evaluate new, evolving or otherwise updated business strategies, plans, goals and objectives as these relate to existing PDG/PD training curricula, programs and other offerings versus new or otherwise updated training needs
Collaborates with subject matter experts to assess and identify employee training needs

158

Training Manager Resume Examples & Samples

Assist in development of hotel training budget, monitor and ensure compliance
Develop a comprehensive long-term training strategy in conjunction with the Hotel’s Strategic Plan, and work with Department Heads to put required structures in place to fulfill those training needs
Identify, develop, train and certify departmental trainers
Review of departmental training procedures/manual and work with departmental leaders and trainers to update same and ensure consistency
Coordinate ongoing updating of all Job Descriptions and Job Task Checklists, and work with departmental trainers to ensure consistency of implementation
Develop a comprehensive Leaders Orientation program
Conduct in-house training programs, including Orientation, Service Promise, Train the Trainer, Our Leadership Promise, and other programs as required
Work with leadership team members and colleagues to give counseling regarding training and development opportunities that they wish to pursue
Coordinate and track all group training within the hotel, including all internal training programs
Work with outside agencies as required providing specialized training services such as harassment prevention training, back training, computer training, language courses, etc
Liaise with Corporate and Regional Learning Departments to exchange information on training initiatives and for guidance in the administration and coordination of Company training and development programs
Identify and develop individual departmental trainers
Assist in recruitment
Attend job fairs
Conduct hotel tours for students
Active member of the Service Plus Committee
Assist in management of the Colleague's restaurant
Be an active member of the Talent & Culture Team and Hotel Leadership Team
Assist in special projects related to Talent & Culture and any other related assignments and responsibilities as required
Fluent in both official languages preferred with strong English communication skills necessary
Must have experience in group facilitation
Experience in Human Resources
Familiar with hotel operations, with preference being given to candidates who have worked within operations milieu
Advanced skills in Word, Excel, Power Point, HRManager required
Enthusiastic and positive personality with ability to build relationships with others
Strong team player, flexible with proven willingness to pitch in where necessary to assist with operation of the Talent & Culture Office
Able to work independently, with a high level of initiative
Flexible to meet changing demands of the job and some flexibility with schedule required

159

Training Manager Resume Examples & Samples

Bachelor’s Degree and at least nine (9) years of relevant experience with learning and development, talent development, or organizational development
Advanced degree or equivalent experience in instructional/Learning design, human resource development, educational technology, communications, business or other relevant field preferred
Personal credibility, passion and proven success in the field of leadership development
Ability to thrive in a fast-paced, iterative environment

160

Training Manager Resume Examples & Samples

A knowledge of Retail training programmes
An understanding of training delivery methods
You’ll be able to show some good examples of continuous improvement
We’ll be looking for your proven ability to influence
Experience of seeking customer perceptions to drive improvements is really key, having the customer in mind is a core focus
Ability to deliver under pressure

161

Training Manager Resume Examples & Samples

Coordinates the delivery and facilitation of System Support Center (SSC) Specialist new hire and recurrent training programs
Conducts initial, recurrent and SSC training programs
Supervises students while in training including performance assessments
Coaches SSC Agents and Leads to improve performance
Remains current on all policies and procedures related to Airport Customer Service job functions
Remains current on all SSC’s irregular operations support functions and service recovery related initiatives
Utilizes innovative training methods and technology to deliver training programs
Maintains and assists development of procedural manuals, reference documents and instructional sites
Ensures students are given proper certification for course completion
Coordinates successful training completion recognition events
Maintains training materials to ensure accuracy and relevance
Supports and participates in special projects/programs as requested by SSC leadership
Develops positive working relationships with Headquarters departments, including Policy & Procedures, SSC Leaders, Specialists, Leads and the SSC Quality Analyst
Coordinates and facilitates walk-a-mile programs
Maintains very positive interactions with Specialists and support targeted training initiatives
Participates on staff skill assessment discussions when appropriate
Performs other duties as required
Bachelor’s Degree in related field or equivalent work / training experience
Prior experience and success in developing and delivering training programs
Must have current or previous experience in airport operations, airport customer service, reservations and/or service recovery
Must be willing to travel on company business if and when necessary
Schedule is a 24/7 operation and requires flexibility. Must be willing to work whatever schedule is required even if it extends outside of typical business hours
Exceptional organizational skills and proven ability to efficiently manage multiple projects in a fast paced, dynamic work environment
Ability to interact professionally with all stakeholders
Experience working with the American Airlines Learning Management System preferred
Knowledge of airport customer service functions, resourcefulness to effectively support real-time problem solving for customer facing airport agents and ongoing learning to maintain most current skills for frequent changes impacting airports
Knowledge of Microsoft Office to include Word, Excel, Outlook, etc
Abilities to support individuals’ learning style, effective delivery of training content and a highly energetic individual who is able to engage and motivate new and experienced learners
Knowledge of adult learning methodology, instructional design, and a working knowledge of current and emerging training tools and learning aids
Knowledge of QIK CHK on Sabre, Native Sabre, and American Service Recovery programs
Ability to develop reports, presentations, and status updates
Ability to effectively communicate with all levels both verbally and written

162

Training Manager Resume Examples & Samples

Performs skills assessments, analyzes learning needs, and develops training materials and programs designed to meet those needs
Ensures training materials are current and updated
Tracks the success of training materials and programs, and makes improvements
Selects training tools or training delivery mechanisms, based on the material being taught and the audience being targeted
Documents employee attendance or performance at mandatory training sessions
Assesses training effectiveness and modifies programs to improve results
Delivers training programs to target audience within the KapStone Container Systems
Conducts train-the-trainer as needed
Administers employee engagement and other surveys. Analyzes results and works with locations to create action plans. Follow ups as applicable
Minimum 5 years of related experience
Bachelor's degree in Development or related field required
Knowledge of training and development practiced and methods, continues curriculum development including the design, revisions, and implementation of instructional materials for the variety of technical and ownership skills
Skills and ability to facilitate learning through a combination of online, classroom, hand on, virtual and on-the-job training
Strong presentation, group facilitation and public speaking skills, excellent verbal and written communication skills, confidence in influencing, consulting and partnering with various audiences
Experience working with multiple hiring managers and all levels
Proficient in MS Office - Excel, PowerPoint, MS Word
Attention to detail and with strong organizational skills
Ability to travel domestically 30%

163

Training Manager Resume Examples & Samples

He shall be responsible for the setup of site/office establishments in Kuwait, Mobilization of resources, smooth implementation of the Contract by establishing correct manning levels and deployment of vehicles and other resources as per Contract including all administrative activities of Contract which covers demobilisation and closing out of Contract
He shall be responsible to ensure cost control, invoicing and reporting of periodic progress, attending all meetings with Company and other related activities of the Contract
He shall implement Training priorities to comply with Company's requirements. He shall ensure implementation of training schedules and liaise with other Company Departments/Teams, as and when required, to ensure smooth running of the Contract
He shall ensure that appropriate planning systems are in place to monitor progress of activities to achieve Company's business goals
He shall be responsible for Time Management, Human Resource Management, Cost Management and quality of the Services. In addition, he shall be responsible and focal point for all HSE, technical, financial and administration aspects of the Contract
He shall be responsible to liaise with his home office and Company and make necessary arrangement for mobilization & demobilisation of additional personnel as and when required by the Company all in accordance with the Contract
Current up to date knowledge of international best practice in the field of training and development including the use of new technologies
Current knowledge of vocational training assessment and awards

164

Training Manager Resume Examples & Samples

· Analyze training needs of the hotel in general and individual departments, and develop strategies which address needs, presenting in the form of a Training Business Plan for the General Manager and Executive Committee for review
Familiarize yourself with the IHG HR and Training Standards, localizing where necessary
Ensure effective training programs are in place for the following
Good writing skills

165

Training Manager Resume Examples & Samples

Display a high level of enthusiasm, driving patient satisfaction daily
Foster rapport with clinical staff to ensure cohesive delivery of service
The ability to identify training needs in Environmental Services and Food/Nutrition
Detailed oriented, flexible, and have the ability to manage multiple priorities; and
Excellent organization, communication and project management skills

166

Training Manager Resume Examples & Samples

2 years experience managing personnel and/or budgets
3-5 years former instructor developer
2 years experience with instructional design, training facilitation, or curriculum

167

Training Manager Resume Examples & Samples

Work with Brand and In-Field Teams to identify training strategy and training outcomes that will support Brand plan execution
Design, deliver and evaluate training strategy and all training courses for the Sales team, including inductions for new staff
Attend sales conferences and run workshops when required
Observe Field Sales team in their territory, providing constructive feedback after observation
Contribute to Brand team initiatives by facilitating workshops and other in-person facilitation sessions
Design and deliver ad hoc training sessions for teams across the affiliate and evaluate the positive transfer of training
Support development planning and work with affiliate leaders to develop and deliver training identified
Develop and deliver content locally in response to local needs within the global framework by using innovation tools and models

168

Training Manager Resume Examples & Samples

Manage trainers and training support staff
Develop, implement, and monitor training programs, which may include classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops
Deliver and or supervise training for staff
Create scripts and training materials
Develop multimedia visual aids and presentations
Evaluate needs of the project and plan training programs accordingly
Conduct performance evaluations and provide performance feedback to training staff
Build solid cross-functional relationships within the Health Benefits Program
Provide logistical support, course development, delivery, evaluation, process measurements, and cost management
Conducts training needs assessment by collecting information pertaining to work procedures, work flow, and reports; understanding job-specific functions and tasks
Contributes to team efforts by accomplishing related results as needed
Bachelor’s Degree from an accredited college or university
At least five years of experience with call center operations training management and instructional design
Have a minimum of three (3) years professional experience in the field of human resource development and training
At least two years of experience in Health Exchange operations or comparable experience
Possess a Certificate of Training or Human Resource Development from an accredited college, university or training institute
Have working knowledge of Temporary Assistance for Needy Families (TANF), Supplemental Nutrition Assistance Program (SNAP), Medicaid programs, Hoosier Healthwise, Healthy Indiana Plan (HIP), or Indiana Manpower and Comprehensive Training (IMPACT)
Ability to problem-solve and to think tactically and identify significant success factors
Excellent communication skills and interpersonal skills
Ability to express ideas in clear and concise manner
Able to handle multiple tasks
Ability to handle ambiguity and change

169

Training Manager Resume Examples & Samples

Must remain updated and become a subject matter expert in the program
May stand in as substitute to the Program Trainer as the need arises
Must maintain flexibility on work hours/shifts. Travel is required
Bachelor’s degree from an accredited university or college with major coursework in management, education, psychology, or other related field or related years of experience

170

Training Manager Resume Examples & Samples

College graduated with related background of medical science or degree of pharmacy
Experiences in sales manager, product manager or training would be a plus
At least 5 years successful pharmaceutical commercial experience
Good command of English both in speaking and writing
Good communication with logic, organization and enthusiasm
Comprehensive industry knowledge

171

Training Manager Resume Examples & Samples

Directly or indirectly oversees the following
Creation and delivery of training programs
Design of training manuals and materials
Preparation of lesson plans
Selection of appropriate training aids and readiness of training environment
Responsible for the operational readiness of Field Services Training & Support across all product lines
Conducts needs analysis to identify training requirements or performance improvement opportunities
Asseses and maintains training effectiveness
Has financial responsibility for the field service training organization and the programs they deliver
Plans and coordinates logistic support for training deliveries
Performs staff supervision, coaching, and development
Oversees day-to-day training operations
Collaborates/negotiates/evaluates vendors and consultants

172

Training Manager Resume Examples & Samples

Member of the T&E Pillar
Drive cultural change
Hands-on team builder
Lead team through change process
Deliver results through people
Interact and participate on other pillar teams
Knowledge of training processes and procedures
Strong skills in training administration
Good Communication and negotiation skills
Time Management
Needs assessments
Instructional/curriculum design
Bachelor’s degree or higher in Training, Education, Sciences or business related discipline required
No immigration sponsorship offered for this role
Prefer experience developing and delivering training (i.e. scheduling, tracking and reporting)
2+ years experience in Manufacturing
Experience with Total Productive Maintenance (TPM) and/or High Performing Work Systems (HPWS)

173

Training Manager Resume Examples & Samples

Bachelor’s Degree in Business, Marketing or related field
Strong Facilitation, Communication, Presentation and Writing Skills, thought leadership on message/content delivery
Strong working knowledge of Microsoft Office (MS Word, Excel, EXCEPTIONAL Powerpoint, Salesforce.com)
Track record of cross-functional interaction

174

Training Manager Resume Examples & Samples

Develop and oversee the training strategy for Specialty Revenue Cycle to successfully achieve all training milestones and deadlines
Provide procedural direction and supervise training content developers, trainers, and coaches
Lead the development, review, and approval processes for training requirements,materials, and metrics
Establish and maintain centralized repository for training materials accessible to all employees
Work with resources and oversee the build of pre-requisite materials for online/virtual consumption with the focus on achieving daily productivity standards, recommending new approaches for enhancing performance and productivity

175

Training Manager Resume Examples & Samples

3-5 years previous experience in training, education or consulting. Retail industry knowledge a plus
Bachelor’s degree in Business, Adult Learning or the like preferred
Experience with traditional and modern training methods and proficient in instructional design and training diagnostics
Excellent presentation and facilitation skills and able to effectively collaborate with different functions and leadership levels
Self managed/self motivated; works well with ambiguity
Flexible and adaptive to changing priorities as well as strong ability to multitask
Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) and Google platforms
Excellent verbal and interpersonal communication skills
Good reading and written language skills (English)

176

Training Manager Resume Examples & Samples

Engage with internal stakeholders to align on business needs, and to discuss the value of knowledge sharing and collaboration in helping to deliver on those needs; communicating program successes, challenges, and support needs
Partner with business teams to identify and prioritize new networks to support business initiatives/needs with launch and communication plans for rapid adoption and engagement
Benchmark with industry peers to continuously improve the program and to create external awareness of program success to build Nalco Champion’s reputation as a learning organization
Responsible for ensuring consistency of governance practices throughout the program and surfacing and disseminating collaborative best practices across networks and the organization
Managing and evolving a sustainable support and coaching model for the program and networks
Integrate and partner with existing business practices to accelerate the adoption of online collaboration into employee standard work practices
Work with peers to integrate Knowledge Sharing into Training & Development department’s vision and plans to support the workforce’s professional development
Work with the Wiki Manager on goal alignment in delivering continuous learning opportunities
Work with corporate IT, Knowledge Sharing IT Specialist, and expert consultants to determine business requirements for ongoing enhancements and environment strategy; decide on related budget and resources needs
Give input to program’s budgetary and resource needs so the program can grow and become a foundational business enabler
Monitor and report program progress related to user adoption, business value, engagement, and IT technical capabilities to sponsors
Model leadership position, behaviors and messaging to support organizational collaboration
Draft key communication messages for senior leaders to ensure desired and consistent messages are conveyed in writing
Provide input to large-scale engagement plans such as recognition, ambassador engagement, collaboration-related performance goals, etc
Bachelor’s degree in Business, Communications, Training, Chemistry, or Engineering
8+ years of significant work experience with at least one year of supervisory experience
Previous management and leadership experience
Strong relationship-building, negotiation, and facilitative skills
Ability to lead a multi-disciplined team
Must have proficiency in MS Office and potential to master new IT systems
No immigration visa sponsorship available for this position
Industry and technical expertise
MBA or Master’s degree preferred
Previous experience working with an online collaborative social learning solution preferred
SharePoint proficiency desired
Microsoft Project proficiency desired

177

Training Manager Resume Examples & Samples

Directly manages Technology Services training programs
Align training with the organization’s strategic goals
Manages training budget, ensuring that operations are within budget
Works with internal subject matter experts and external vendors in the design and development of training programs and material and be able to create the course content from scratch for a web based course
Updates training programs to ensure that they are current
Oversees the creation of educational materials, such as online learning modules
Reviews training materials from a variety of vendors and select materials with appropriate content
Evaluates the effectiveness of external vendor training programs and their external instructors
Ensures that all administrative functions related to the operation of the training function including scheduling, materials, room arrangements, and participant communications is well executed
Maintains relationships with external training vendors
Analyzes training needs to develop new training programs or modify and improve existing programs
Serves as LMS administrator in maintaining all Technology Services related courses
Serves as Sharepoint administrator for training related pages
Communicates training opportunities and events with Technology Services staff
Design, develop, and maintain database used to track training within Technology Services
Manages multiple, complex projects at one time. Leads or otherwise participates in special projects, as required
Bachelor’s degree and at least five (5) years of corporate training experience required
Minimum of three (3) years of project management and developing training material
Major in Training, Teaching, Instructional design, or Organizational Development, or related field preferred
Competence using a desktop computer with the full suite of office software applications required

178

Training Manager Resume Examples & Samples

Accountable for developing and implementing a consistent training strategy across the Nuclear sector
Research new training materials that might enhance our training presence and provide greater value to our members and employees
Interface closely with other internal EPRI groups who conduct training and collaborate on innovative ways to deliver their training to our members
Responsible for the design and implementation of a Learning Management System (LMS)
Have an understanding of e-learning techniques and be involved in the creation and/or delivery of e-learning solutions
Devise a strategy on the delivery of the training programs for the Nuclear sector to external customers
Research new technologies and methodologies in workplace learning and present this research to senior leadership
Create a method for evaluation of training programs
Directs the work of the team to assure technical and financial milestones are met
Works directly with member advisors to ensure member engagement and guidance
Accountable for hiring staff, performance management, deployment and development of staff and succession strategies
10+ years experience as a corporate technical Nuclear trainer
Proven leadership and management capability
Works with limited supervision
Excellent verbal, written and communication skills
Proven experience with financial management
Accountability for developing and implementing a business growth strategy

179

Training Manager Resume Examples & Samples

Develop training materials and coordinate and deliver training for new and active employees in areas such as basic through advanced level laboratory skills, use and interpretation of SOP’s, cGMP topics (good documentation, root cause analysis, investigations), specific departmental procedures, use and interpretation of protocols, safety and health issues and technical, administrative and other site processes and procedures
Develop and maintain the On Boarding Program for site staff and coordinate and provide technical and other types of training for new employees
Provide technical training support to all areas of laboratory operations and develop and manage core competency goals and achievements for personnel
Re-certify current employees as needed in various techniques and review their technical progress to ensure they meet minimum proficiency standards. Provide and coordinate additional training to personnel based on identified trends, gaps and noted deficiencies
Ensure employees are trained in the use and requirements of Personal Protective Equipment (PPE)
Ensure that all training is documented and training records are maintained in a timely manner and in compliance with SOPs and cGMP requirements
Provide quality review for training records; provide summary of review findings to appropriate departments’ personnel and recommend actions and implement changes as needed
Draft, review, and revise training documentation to ensure that all procedures are in agreement with SOPs and meet quality and current regulatory requirements
Engage in long term improvement projects which may include the redesign of BRs, SOPs, qualification protocols and validation procedures to promote harmonization of effective processes
Assist with drafting responses and CAPA solutions for responses for internal and external client and regulatory audit observations pertaining to training
Ensure that qualified personnel are selected to augment training events and that orientation and on-the-job training programs are conducted in a timely manner and assess effectiveness
Collaborate with Department management, cross-site personnel and internal/external resources to develop and implement new training and improve the overall training program. Assist departments in identifying cross-training opportunities
Provide prompt and objective coaching and mentor staff with the goal of developing and improving their overall technical abilities
Ensure optimum performance of function. Recommend and implement techniques to improve productivity, increase efficiencies, cut costs, take advantage of opportunities and maintain state-of-the-art practices
Assist in development of and adequate plan for backup and succession of key personnel in target work groups
Keep abreast of current trends and practices in field of expertise
Deliver other, non-technical, training programs to employees as assigned
Act within scope of authority and be consistent with company and corporate objectives, guidelines, policies and practices
Education: Bachelor’s degree (B.A./BS.) in a scientific discipline. Master’s degree in scientific/teaching discipline preferred
Experience: 5-7 years related experience in a cGMP laboratory facility (pharmaceutical or biotech) environment
Other: Proficiency with MS Office applications and the ability to learn and use various software packages. In-depth understanding of regulations and GMPs/SOPs. Effective written and verbal communication skills. Ability to multitask, prioritize and meet deadlines. Must be able to effectively perform public speaking and utilize effective training principles

180

Training Manager Resume Examples & Samples

Bachelor's or Master’s Degree in Business or an IT related field
5 Years of experience, managing training support activities. High level communications experience
Leadership and communications skills
Excellent and proven customer relationship skills
Expert documentation skills in a large scale environment
Proven experience managing large number of subcontractors, customers, and vendors
Extensive working knowledge of call center technologies and technology operations is required
Established knowledge of strong technology management in a call center environment
Strong issue management skills with the ability to define troubleshooting and remediation/resolution plans
Excellent people skills with good conflict management and conflict resolution skills

181

Training Manager Resume Examples & Samples

Assist in the design and development of training courses in various formats for internal and remote audiences to fulfill training objectives
Identify gaps based from observations in the field to tailor appropriate training content
Support the Development of Field Representatives around the MarketSource and client’s Sales Processes
Manage and maintain content and curriculum for client’s eLearning portal
Leverage relationships with key partner field resources to maximize value while increasing client’s preference and visibility
Monitor and evaluate learning outcomes to effectively impact the needs of the business
Excel in a fast-paced, service-centric environment
Demonstrated experience creating, designing and delivering effective training strategies in both small and large audiences
Strong business acumen including problem solving, critical thinking and collaboration across multiple functions and departments
Ability to perform and interpret needs analyses and translate findings into development strategies
Adept at handling multiple competing priorities in a results-driven, time-critical, rapidly changing environment with limited daily oversight
Ability to build relationships across all levels of employees, including senior manager level relationships with retail partners
Excellent communication skills – written, verbal, interpersonal and presentation/facilitation
Ability to work effectively with remote supervision
Strong PowerPoint skills; experience with e-learning authoring/course development tools a plus
Ability to travel out of home market 50-60% of the time
Bachelor’s degree preferred or relevant retail sales management experience
3-5 years in Retail Sales Management
Written and digital content development experience preferred
2+ years’ experience in developing and delivering live training preferred
Sales Process Expert with proven background in solution selling and performance coaching
This role may include supervisory or management responsibilities

182

Training Manager Resume Examples & Samples

*EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status***
Possess strong selling knowledge and skills
Demonstrates strong communication skills and professional credibility to influence sales leaders and professionals
Exceptional platform delivery and facilitation skills - ability to deliver training programs from existing materials and teach sales-related training modules
Ability to prioritize time and resources for maximum impact on sales performance
Demonstrated success in recommending learning solutions to drive sales results
Must be proficient with US Foods software platforms and Microsoft Office products (e.g., Word, Excel, PowerPoint, and Outlook)

183

Training Manager Resume Examples & Samples

Implements training that develops team members and communicates our commitment to quality, relationships and hospitality
Knows the needs of operators and ensures that decisions are made in the best interest of operations and that all programs are fully integrated into day-to-day responsibilities of location management
Consistently evaluates and improves training and educational content, assesses needs and recommends changes as appropriate
Facilitates workshops and classes that support organizational priorities
Uses knowledge of operations and hospitality to design, implement and facilitate training programs and classes directed at operating standards, guest service and team development for each service level within the brand
Monitor evaluations of training programs to determine effectiveness and retention associated with training
Delivers high-visibility training programs, including
Ability to complete projects in a timely and professional manner
First-hand experience with all aspects of relevant food service and overall hospitality experience
Strong customer service/hospitality training background
Proficiency in Microsoft Office (Word, Excel, PowerPoint and more)
Excellent written communication skills and responsiveness to multitasking and deadlines
Shows willingness to apply oneself to project success with a positive, can-do attitude
Demonstrate the ability to build relationships with people in different departments
Demonstrate passion for cultural values
Understand the organizational priorities of Levy Restaurants unique service environment
Communicate in a clear, professional and persuasive manner with all levels of the organization
Possess outstanding presentation and verbal communication skills
Strong leadership behaviors, approachability, and a reputation as an unwavering role model
Actively pursue their own learning and development for ongoing career growth
Minimum 3+ years of management experience, preferably in a restaurant/club/hotel or relevant hospitality venue
Personal characteristics: high-energy, self-motivated, positive, service-oriented, flexible, fun-loving, and ethical with a high degree of integrity

184

Training Manager Resume Examples & Samples

Liaise with Zone and the General Manager for Market Development to develop a training plan and yearly strategy to meet the cross-category commercial excellence needs for digital, retail, métier and sales
Work with the Division’s Technical Director and brand DMI on all new product implementation
Accountable for managing the design and delivery of all internal training and liaising with our preferred suppliers and the L’Oréal Sales Academy
Responsible for identifying training needs for our Commercial teams to ensure all training is dynamic, practical and on trend
Lead on the sourcing of suitable external training consultants
Support the PR, Communications and Content team with expert quotes articles and interviews for the UKI press on the professional products industry
Manage the PPD Commercial training budget
Lead on projects across PPD on Commercial Excellence
Excellent communication and negotiation skills with proven track record of building effective relationships with complex senior leadership teams at local and international level
Strong stakeholder management skills and an ability to engage and influence at all levels within the organisation
Previous experience of sourcing external training providers
Broad commercial and business understanding with proven track record of successful project management
Ability to analyse data, draw accurate conclusions and communicate key messages succinctly

185

Training Manager Resume Examples & Samples

Lead, develop and coach Beauty Advisors to drive Make Up category in store
Plan and implement training programs for Beauty Advisors with the objective of building Make Up experts
Collaborate with Marketing team in Marketing events, workshops and social media initiatives
Monitor level of grooming, productivity of Beauty Advisors
Involved in the consolidation of incentives as well as Recruitment efforts for Make Up experts

186

Training Manager Resume Examples & Samples

Is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a health care housekeeping system
Has in-depth knowledge of Sodexo ES systems and processes including TRAKKAR, UOS, Gold Check, ENGAGE and black light inspections
Possesses strong leadership skills and has the ability to work independently to drive program compliance and reach project target dates of completion
Has 3-4 years previous custodial or housekeeping management experience in a hospital or healthcare environment
Has the ability to analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management
Has experience effectively managing projects within agreed upon timelines
Has experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards
Is proficient with computers and other technology
Has experience training Environmental Services in a classroom environment
Has experience with vendor and contract management, as well as union and contract negotiations
Responsible for driving client and patient satisfaction scores
Provides a clean and safe environment for patients, visitors and staff
Works with the Environment of Care Committee and Infection Prevention Director
Effectively manages the Unit Operating System
Supports a diverse and inclusive workforce

187

Training Manager Resume Examples & Samples

Develop and execute health and safety plans in the workplace according to legal and Sodexo guidelines
Prepare and enforce policies to establish a culture of health and safety
Evaluate practices, procedures and facilities to assess risk and adherence to the law
Conduct training and presentations for health and safety matters and accident prevention
Inspect equipment and machinery to observe possible unsafe conditions
Investigate accidents or incidents to discover causes and assist with worker’s compensation claims
Recommend solutions to issues, improvement opportunities or new prevention measures
Report on health and safety awareness, issues and statistics

188

Training Manager Resume Examples & Samples

Indonesian citizen
At least 3 years of of related training experience, or an equivalent combination of education and experience
Must have prior supervisory experience in managing a large team
Good understanding of English
Strong inter-personal skills with excellent ability to manage employee productivity
Excellent communication skills, both written and spoken
Detailed and meticulous, with expectation towards quality delivery
Reading and writing abilities are utilized often when completing paperwork and management reports, giving and receiving instructions, and training
Problem solving, reasoning, motivating, organizational and training abilities are used often

189

Training Manager Resume Examples & Samples

Design, coordinate, prepare and deliver appropriate training programs and resources based on local client needs i.e. site specific training, technology specific (Risk 360, Secure Trax, etc.)
Develop productivity improvement measures by continuously seeking and supporting new approaches, practices and processes to improve the efficiency of training services offered
Assist NATI with training needs analysis for local and strategic account clients
Assist with design, development and conducting of train-the-trainer, supervisory, management and other overhead office staff
Must have a minimum of 3 years of classroom instructor experience
Must have a minimum of 2 years of experience providing instruction in firearms (if applicable)
Must have work history to include demonstration of the following
Area Security Supervisor IV (Boca Raton, FL)

190

Training Manager Resume Examples & Samples

Collaborates with key Division stakeholders to design solutions that directly support strategic business priorities and needs across the Organization
Successfully markets and communicates learning and development offerings across Division to maximize participation and adoption
Manages learning object placement on LMS and training program logistics and tracking
Bachelor's degree with 7+ years related experience –OR– High school diploma/GED plus 14+ years related experience
2+ year experience leading a team
Proficient with Microsoft Word, Excel, PowerPoint, LMS, SharePoint and Outlook

191

Training Manager Resume Examples & Samples

Able to effectively write reports and business correspondence
Strong presentation skills are required
Able to read, analyze, and interpret business periodicals, professional journals, technical procedures, or government regulations, and to interpret a variety of instructions in written, oral, diagram, or schedule form
Highly motivated, results-focused and able to multi-task effectively

192

Training Manager Resume Examples & Samples

Ensure a consistent and delightful customer experience across a rapidly growing team of 2000+ Customer Experience team members by building and scaling a robust training program
Using a data-driven approach, identify and promote continuous improvement opportunities in customer experience training, process and policies
Manage a team of Training Specialists who are responsible for the creation and launch of instructor-led training, webinars, seminars, training videos, job aids, and eLearning globally
Oversee daily operations of the Training team, including leading team meetings, performance management and mentorship to enable career development
Work cross-functionally to continuously identify gaps in the customer support experience; develop and execute strategies to close those gaps to ensure the ideal Lyft customer experience
Communicate strengths and challenges to fellow business leaders
Participate in overall CET strategy and help shape the ideal Lyft customer experience
Align process strategy with overall CET outcomes and goals
Directly responsible for building out tracking and performance management systems related to training with a focus on managing/scaling strategic training delivery
Be aligned with Lyft’s Core values: Make it Happen, Uplift Others, Create Fearlessly and Be Yourself
A passion for creating delightful customer experiences
5+ years of training and/or customer service management experience
3+ years working with “out of the box” LMS systems, including data mining and reporting
3+ years of experience managing teams, including performance management and career development
2+ years of experience with instructional design
2+ years experience collaborating with or directly managing content designersExperience leading a team of at least 5 trainers or more
Bachelor's degree in relevant discipline required
Master's degree in Adult Learning, Instructional Design, Organizational Development, or related discipline strongly preferred
Direct experience pulling data and creating reporting in Excel
Self-motivated and a drive for excellence
Exceptional analytical, listening, writing and oral skills
Strong interpersonal skills, with the ability to build relationships across functions and work collaboratively

193

Training Manager Resume Examples & Samples

Eight or more years of training experience
Two to four years of experience managing a group of trainers and/or instructional designers
Advanced knowledge of the design, delivery, administration and evaluation of training and development programs
In-depth knowledge of the business units
Excellent interpersonal, verbal and written communication skills

194

Training Manager Resume Examples & Samples

Partner with Recruiting to identify profiles for new-hire candidates for technical campaigns
Participate in calibration and operational team meetings to ensure understanding of key performance, quality, and business drivers when available
Partner with operations to identify and address opportunities for growth in key metrics and business drivers
Work with the Training Managers at each site to develop ad-hoc curriculum and documentation to address hot-button issues and site deficiencies
Responsible for selecting, training, developing, and managing performance of direct reports; providing prompt and objective coaching and counseling; coordinate, plan, and assign work for staff in accordance with the organization’s policies and procedures
Partner with Quality Manager to track performance of new hire metrics to provide feedback to the sites on areas of opportunity
When at the sites complete assessment of classroom/facilitation skills of trainers
Make sure all scorecards are completed and a stack ranking by site and campaign is completed by the end of the month
Ensure staff has adequate tools, techniques and methods to perform their jobs and deploy best in class support to operations
Provide focus for staff on fiscal impacts and need to deliver efficient and effective training and facilitation solutions to support profitability and client satisfaction goals
Contribute to the assessment, analysis, planning, design, delivery and pricing of client training initiatives
Participates in the effective design of adult classroom learner and facilitator materials and post training follow-up in support of client programs to ensure superior workforce preparation
Progressive experience (minimum of 6 to 12 months) in a call center environment
Experience with Windows or Mac based programs, Internet protocol, web-based instructional methods
Experience providing leadership training

195

Training Manager Resume Examples & Samples

Develops and agrees training programmes in line with business need
Write and maintain training and coaching materials, which are tailored to business operations
Coordinate and manage training delivery
Undertake systems training for core business systems
Undertake process training for business operations
Develop a strategy for the improved delivery of the training function moving forwards
Manages and mentors a team of business unit trainers
Manages and agrees training budgets
Ensures all training is compliant with relevant legislation
Delivers some training programmes as required
Develops relationships with industry bodies
Promotes Carillion’s Value’s and acts as an ambassador for the company
Previous experience in delivering, and in-depth experience co-ordinating large-scale training initiatives across multiple sites and disciplines
Strong Technical abilities
Knowledge of Learning management and Learning Technology systems and trends
Experience of working with Mobile Technologies in engineering settings would be advantageous
Experience of working in FM/Engineering environments would be advantageous

196

Training Manager Resume Examples & Samples

Develop and implement training programs that support and promote the organization’s mission, value statement and guiding principles. 2. Works with business leaders to identify training and development needs and effectively translates those needs into learning and development strategies. 3. Recommends learning programs to address organizational capability gaps and colleague development needs. 4. Develops, delivers or sources training programs across the organization. 5. Conducts training and development on targeted topics including customer service, leadership development, technologies, compliance related topics, and company policies/ procedures, using adult learning theory and techniques. 6. Develops and conducts new colleague orientation/onboarding for full-time and event staff that provides a solid foundation on the organization’s mission statement, core values and culture. 7. Develops train-the-training modules to assist in conducting event staff training. 8. Develops and prepares or selects training materials such as participant guides/manuals, handouts, visual aids, multi-media materials and evaluation forms. 9. Maintains tracking system and/or learning management system (LMS) to ensure accurate colleague training records, track training needs and collect evaluation results. 10. Develops measurement system for all services delivered. 11. Builds and maintains relationships with business leaders to identify training and development needs and support overall business strategy. 12. Continually monitors the effectiveness of programs; recommends new approaches to improve, update or enhance services offered. Supplemental Job Functions
Bachelor's degree in Organizational Development, Human Resources or related area
A minimum of five (5) years of professional experience in employee training and development, with relevant customer service training experience
Strong classroom instruction and facilitation skills
Knowledge of instructional design, content development and adult learning techniques and theory
Experienced in conducting needs assessment, performance measurement and evaluation
Excellent written and verbal communication with the ability to communicate across all levels of the organization
Coaching and counseling skills including the ability to give positive and constructive feedback
Proficient with Microsoft Word, Excel, PowerPoint
Possess the highest integrity and ethical standards
Experience in the sports or entertainment industry preferred

197

Training Manager Resume Examples & Samples

Identify skills training within Alphabet through job analysis, regular consultation with business managers and HR
Design, revise and deploy programmes as necessary, in order to adapt to changes occurring in the work environment
Ensure that statutory/regulatory training requirements are met and attendance/participation recorded, as required
Devise and deploy system training for changes to key Alphabet systems
Help line managers, team leaders etc. solve specific training problems, either on a one-to-one basis or in groups
Keep up to date with developments in training by reading relevant journals, going to meetings and attending relevant courses
Identify and assess future and current training needs through job analysis, career paths and consultation with line managers
Develop and deploy effective induction and on boarding sessions
Ensure training delivery compliance with standard operating practices
Drive lessons learnt activity post-delivery
Identify and champion continuous improvement of training for Alphabet
Maintain a keen understanding of training trends, developments and best practice frameworks (e.g. Investors in People)
Monitor and evaluate training program’s effectiveness, success and ROI periodically and report on them
Consider the costs of planned programmes and keep within budgets as assessing the return on investment of any training or development programme is becoming increasingly important
Monitor and review the progress of trainees through questionnaires and discussions with managers
Proven experience of designing and delivering training at all levels, ideally in a Leasing or Financial Services company or an organisation with exposure to service management environments
A strong and credible individual with experience of working cross functionally and building sustainable and effective working relationships with a variety of stakeholders and colleagues
Pro-active, with a high level of personal drive and enthusiasm as well as an entrepreneurial spirit
Passionate about delivering the highest level of customer service; able to focus on key issues when faced with complex/competing priorities
Strong interpersonal skills, flexible in approach and adaptable to changing situations; able to work collaboratively with a diverse audience
Effective, proactive communicator and relationship builder with the ability to translate complex issues and information into simple, key messages and deliver them creatively in a variety of communication styles
Familiar with traditional and modern training methods (coaching, on-the-job or in classroom training, e-learning, workshops, simulations)
Strong planning, organisation and administration skills

198

Training Manager Resume Examples & Samples

Manage the development and delivery of SHEA training and initiatives
Manage the achievement of the annual financial budget
Work with colleagues to understand stakeholders in an effort to meet their expectations
Embody Kier Group's values towards its customers and to promote its vision
Ensure the timely input, accuracy and maintenance of data within business systems
Engage with line management to ensure full attendance to events
Implement Kier Group's SHEA Management System, policy and procedures and all legal requirements
Manage the implementation of changes into normal operations ensuring smooth integration and minimising disruption
Maintain, deliver and develop (continuously improve) processes for the administration of SHEA Training
Set and agree levels of service with stakeholders and ensure team delivery to those levels To provide stakeholders with regular, accurate and consolidated information regarding capability, performance and compliance with policies and procedures
Collaborate with external organisations to arrange training ensuring continuity and consistency in delivery
Excellent communication and presentation skills in a variety of formats to different audience levels and types
Ability to be seen as an ambassador for SHE training
Ability to prioritise and manage conflicting projects / demands
Ability to manage and effectively communicate with key stakeholders
Ability to manage external SHE training provision
Good level of ability across common IT programmes (Word, Excel, Outlook etc)
Ability to use and manage data managements systems such as Oracle and Taleo Learn (training provided)
Ability to manage financial administration, raising orders, validating invoices, authorising payments, facilitating recharges to businesses
Used to acting on own initiative and taking ownership of projects or issues
Positive mental attitude – “can do attitude”
Ability to work on initiative – and deliver key objectives
Reliable, conscientious and co-operative
Ability to anticipate, understand and respond to others’ needs
Ability to positively influence others

199

Training Manager Resume Examples & Samples

Hotel Management/Human Resources/Training Related certifications and education
A minimum of 6 years training experience, 3 out of which should be in a similar position
Broad based hotel operations experience
Experience in training and working with a diverse workforce is imperative
Logical, organized and well planned in preparing and delivering learning materials
Demonstrates past experience in managing E-learning activities

200

Training Manager Resume Examples & Samples

Assess and develop formalized training
Conduct new hire employee orientation
Create, maintain, update and conduct leadership training
Maintain and update training records
Conduct training audits and make recommendations for continuous improvement
Research and solicit outside training resources, as needed
Market and communicate training strategy
Advise Management on training matters
Any combination of education and experience equivalent to graduation from high school or any other combination of training or experience that provides the required knowledge, skills and abilities
Must be able to handle multiple tasks in a fast paced environment
Computer literate in Microsoft Word, Excel, Windows and with the ability to learn HRIS systems
Fluency in English both verbally and non-verbally
Must have excellent associate relations skills

201

Training Manager Resume Examples & Samples

High school diploma or equivalent required; certification or bachelor’s degree in related field preferred
Experience dealing with confidential information
Experience working in a computerized office environment, proficient with Microsoft Excel, Word and Power Point
Knowledge of departmental/branch functions and organization
Excellent organization, documentation and follow-up skills
Public speaking skills
Ability to travel 25%
Ability to drive and walk considerable distances on a daily basis (5-100 miles per day)
Strong verbal and written communication skills, self-starter, self-motivated, sense of urgency, personable, extroverted personality, well organized, ability to achieve goals, ability to focus and pay attention detail
Ability to work independently and under some pressure to meet deadlines
Valid driver’s license and personal vehicle with insurance coverage as required by company
Ability to establish and maintain effective working relationships with co-workers, employees, and officials in other departments
Ability to understand and carry out oral and written instructions and to request clarification when needed
Ability to maintain established records and files
Ability to routinely lift up to 50 lbs
Ability to perform work during prolonged standing/sitting up to 8 hours; frequent bending, stooping, crouching, reaching, grasping, feeling and repetitive motion also required
Must be able to work with a wide variety of people with different personalities and background
Ability to handle multiple tasks and projects and work under deadlines
Willing to improve skills and techniques by attending classes on employee’s own time
Must be able to operate in a drug-free, tobacco-free workplace
If internal, must not have written disciplinary issues within last 90 days
If internal, must be in present position for at least 12 months to be eligible to apply

202

Training Manager Resume Examples & Samples

Determines training requirements by studying sales and marketing strategic plans and current sales results; conferring with sales executives; reviewing results of trainer coaching; evaluating training effectiveness
Identify and assess training needs through job analysis, career paths, annual performance evaluations and consultation with leadership
Monitor, evaluate and, report the effectiveness, success, and return on investment of the training program
Lead, develop and manage trainers, content developers, instructional designers, and training support staff
Develop, implement, and monitor training programs which may include classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops
Investigate and identify new trends and technology to continually improve the success of training efforts
Maintains technical knowledge by attending educational workshops, reviewing publications, etc
Minimum 3 years of experience in training leadership in call center or sales operation
Outstanding training skills and a demonstrated ability to transfer your knowledge to peers or direct reports
Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job, classroom e-learning, workshops, simulations, etc.)
Extraordinary leadership, coaching, and development
Judgment, problem solving, and decision making
Planning, organization, multi-tasking
Excellent verbal and written communications skills including business writing
Ability to obtain P&C licenses as required
Familiarity with insurance (P&C)
Professional designations

203

Training Manager Resume Examples & Samples

Training Effectiveness and Evaluation
Implements business strategies with direct impact on business results
Supervises, coordinates and provides leadership to training professionals to ensure training meets quality standards and expectations of client, center and corporation
Supervises subordinate staff, including interviewing, hiring, discipline, performance review and
Strong quality experience and training management in call center environment (inbound and outbound)

204

Training Manager Resume Examples & Samples

Oversees primary activities of training specialists to ensure completion of tasks and attainment of departmental goals
Resolves issues and contributes to business unit/area development. Manages work efforts of training professionals with responsibility for hiring, firing, performance appraisals and pay reviews
Manages personnel activities of staff, i.e., hire, train, reward, motivate, discipline, terminate, performance reviews, and pay discussions and ensures certification of training specialists
Evaluates and assesses new projects based upon size, complexity and time frame
Serves as escalation point for issues beyond team authority; resolves conflicts involving scheduling, resources or technical issues
May be responsible for conducting associate training, or supervisory leadership training
May be responsible for budgeting of department personnel, capital and/or operations expenses
Other related duties assigned as needed
Knowledge of company products, services and business operations
Advanced presentation, interpersonal, time management and organizational skills
Highly organized and motivated with excellent follow-through, multi-tasking and problem-solving skills
Proficiency in MS Office applications, e.g., Word, Excel, and PowerPoint

205

Training Manager Resume Examples & Samples

Maintain and or revise cGMP training program initiatives to meet or exceed FDA requirements as well as industry standards
Develop/approve cGMP related training curricula or approve external vendors that facilitate cGMP training in-house
Oversee cGMP New Hire Orientation for all employees, contractors and temporary employees
Monitor and track employee existing training requirements to ensure employees meet compliance requirements
Prepare for and participate in internal and external audits as necessary
Partner with Business Unit Directors and Managers to conduct needs assessments and determine training gaps
Provide resources to close the training gaps within the organization
Supervise and develop staff in cGMPs and personal career development
Develop and implement training communications and marketing strategies
Develop and implement tools to measure effectiveness of training programs
Partner with Training Managers across B. Braun organization to share resources and drive consistency
Knowledge of FDA regulations, Medical Device Industry Standards (US and Canadian)/Pharmaceutical Industry Standards, Internal Quality Standards, Medical Device Operations/Pharmaceutical Operations, Corporate policies
Knowledge of training assessment, design, development and implementation
Product management theory and practice
Knowledge of driving change
Knowledge of principles of strategic planning
Leadership – coaching, feedback, motivate, reward, provide direction and guidance to team
Strong training design and facilitation
Drive for results – execute
Influence- able to influence at all levels of the organization
Learning Management experience
Conduct effective meetings & facilitate to groups of all sizes
Effective time management – handle various responsibilities simultaneously and meet deadlines
Strong organizational skills, work prioritization
Strong written and oral communication with all levels within & outside the company
Effective project management – coordinate group efforts and provide leadership
Problem solving and conflict resolution
Analyze training data, metrics, budget requirements, expense projections and scheduling
Measure training effectiveness
Personal Computer – MS Office Suite
2-4 years management experience
3-5 years manufacturing/operations experience to include cGMPs internal procedures and policies, FDA standards and expectations and industry standards
2-3 years managing projects
BA/BS degree or equivalent related experience
FDA/Learning Management System experience
E-learning design and development experience
Change Management experience
Knowledge and experience with Adult Learning Techniques
Leadership Development experience
Travel to training related seminars, occasional travel to other sites, conventions, training and meeting attendance

206

Training Manager Resume Examples & Samples

University Degree in Scientific Area
At least 8-10 years’ experience ideally gained in the vaccine business and in operations (R&D, manufacturing, quality), with experience in Quality System management and training management
Experience in teaching/educational/adult training. Ability to prepare effective training content and deliver efficient training session
Flexible thinking
Excellent communication skills (written, verbal, virtual networks) and are able to clearly express and convey ideas and concepts
Ability to communicate across all Vaccines organization and with teams
Ability to manage networks and build relationships transversally across Q4R&D, R&D and vaccines network
Fluent in spoken and written French and English both scientifically/technically as well as conversational
Ability to adapt, work under uncertainty and accommodate flexible work demands
Ability to withstand pressure
Self-motivated, sense of urgency, entrepreneur and proactive
Project management knowledge
Solid knowledge of how to operate in a complex network and matrix organization
Able to work in an autonomous way, yet know when to seek guidance from relevant stakeholders
Good knowledge of inspection process. Previous participations to regulatory inspections
Extensive understanding of GXPs, familiarity with international regulations and guidelines
Manage the training information for QAR&D staff
Drive maintenance of up-to-date training records for QAR&D staff to ensure organization is compliant with global regulatory requirements. Ensure all staff has a Job Description, CV and training plan. Escalate gaps to line mangers for action
Manage transversal QAR&D curricula, in partnership with QAR&D processes owners and/or SMEs
Support QAR&D line managers in definition of training plan for their team, by providing relevant information and guidance/best practices
Ensure organization of transversal training sessions for QAR&D staff and GxP trainings (classroom, virtual classroom, e-learning, …)
Review effectiveness of training management in QAR&D and escalate any issue to QAR&D Leadership Team. Propose improvement in managing and monitoring of training of QAR&D staff
Stay up-to-date on continuous improvement initiative on training management at Vaccines, so that QAR&D training activities remain current, relevant and aligned with the organization
As QAR&D Capability manager, liaise with the Global Learning and Development, to identify best practices and training approaches for implementation of learning and development of knowledge management
Manage a network of QAR&D sub-team Training managers
Develop and maintain a network of QAR&D training managers
Provide timely and effective information to this network
Organize and maintain a list of MyLearning Key Users for QAR&D
Audits and inspections
Point of contact for users and during the audits or inspections
Ensure support to inspection readiness, auditing activities and CAPA follow-up
Represent the Quality System department towards external audits/inspections for QAR&D Training
Perform self-inspection on the training management in QAR&D
Work in close collaboration with the Quality System document management team to ensure both systems are connected, aligned and complementary
AS Quality System team member, be knowledgeable in written standards management, Good Documentation Practices, Deviation, CAPA and Change Control Processes, Risk Management & Quality governance in order to support other team members on those matters
Work in close collaboration with the QAR&D partners to ensure one-voice QA, support, aligned and complementary

207

Training Manager Resume Examples & Samples

Create/Improve training modules on a regular basis
Provide training for new hires and up-trainings to tenured ones
Monitor effectiveness of the training by providing knowledge check and assessments
Support the training requirements for new projects on an ad-hoc basis
Continuously identify opportunities to improve the quality of GrabCar’ supply platform
Support the Head of Vertical in terms of assessing driver quality results and performance targets
Build and develop a competent training team, encouraging cultural inclusiveness and sharing of plans, objectives and results
Keep up to date with happenings by coordinating proactively with key departments such as Marketing, Driver's Management, Planning & Analysis
Establish, achieve, and report on milestones periodically to the Deputy Head of Vertical
Bachelor’s Degree in relevant field
Good in written and spoken English
At least 5-7 years’ industrial experience or as a trainer in industrial or vocational skills
Decent proficiency in MS Office
Comfortable with the technology space and providing training for both mobile applications usage and operations
Excellent leadership, management, problem-solving, interpersonal, and communications skills
Deep understanding of a winning team’s DNA; track-record of building well-rounded teams
Go-getter and motivated leader who is able to get things done. One who is willing to both lead at high level and be hands-on as needed and pro-actively assume responsibilities and ownership
Ability to work independently and deal effectively with complex, changing, and ambiguous environments
Able to initiate and maintain strong relationships with relevant industry partners, suppliers and contractors
Passionate about the social mission and making a positive impact in emerging markets

208

Training Manager Resume Examples & Samples

Tracks, audits, coordinates and provides reports with regards to all technical, regulatory and required training within GSE & Facilities
Determines the impact of and takes appropriate actions to account for training driven by regulatory, industry and business needs as they arise. Works closely and supports the field needs with all maintenance, safety and technical training
Manage technical and compliance testing & training programs. This includes all technical, qualification and knowledge based training and industry testing programs
Supporting the implementation of safety policies and procedures, securing resources from other organizations / divisions in order to carry out the safety objectives of the Corporation and outside Regulatory agencies
Monitoring Divisional safety training and compliance efforts with specific emphasis on providing local management with information and practices that enable a reduction in the total number of injuries, injury severity, aircraft damages and total cost
Manage contractors and other personnel at all training locations to perform required tasks
Assist in the qualification training and program development for maintenance technicians
Provides customer support to internal and external personnel
Prepare presentations and reports for Management
Provide support to local GSE & Facilities Managers in developing procedures to minimize United’s worker safety exposure and reduce non-compliance impact
Optimize costs associated with logistics of training delivery
Track the training completion rates and communicate trends to GSE&FACILITIES Management team
Analyze survey results to determine opportunities for improvement in the design and delivery of the training and communications
Knowledge of maintenance practices for specifically ground equipment and facility maintenance
Knowledge of environmental and worker safety regulations impacting the aviation industry (OSHA & EPA)
At least 5 years technical training or maintenance experience
GSE& Facility maintenance experience preferred

209

Training Manager Resume Examples & Samples

1 year Microsoft Office experience
2 or more years HR management experience
3 or more years Walmart Logistics supervisory experience
ASTD Training Professional certification
Employment Type:Salaried FT

210

Training Manager Resume Examples & Samples

Conduct Community Classroom training to new employee in the community department
Support the General Manager and train current employees based on the market needs
Partner with the training team to ensure Community Training in local market is effective and representative of WeWork’s brand and culture, including but not limited to
You may apply for open positions within Community or in other WeWork business units if you are in good standing and you

211

Training Manager Resume Examples & Samples

Responsible for presenting training capabilities to clients and potential PH customers
Analyze training needs with external and internal customers to recommend, create or update training goals or programs
Collaborate with Brand Teams, internal partners and vendors to develop and implement client-specific field sales training programs/curricula/launch meeting and budgets with a focus on product knowledge (features and benefits provided by client) and PH sales skills (objectives, creative openings, open/closed probes, handling objectives, closing)
Responsible for developing periodic supplemental training to assess representative competency and improve sales ability through multiple media (video conference, telephone tests, etc.)
Design and prepare/oversee development of training programs and materials to include ILT, e-learning modules, job aids, 'Train the Trainer'
Deliver curricula from onboarding Field or Contact Center teams using blended approach
Plan, organize, and conduct formal classroom and field training sessions as needed
Develop, implement, and maintain appropriate training documentation (procedures, templates) for client implementations and home office initiatives
Oversee and manage training vendors on the creation and building of training materials
Work collaboratively within a cross-functional team to meet external and internal client needs and ensure alignment with business goals, objectives, and strategies
Properly utilize Publicis Health's Learning Management System
Build and develop strong, sustainable relationships with internal and external partners
Minimum of 5 years of experience specifically in pharma sales training and development and/or organizational development, including curriculum design and development, and classroom instruction
Formal pharmaceutical sales experience with at least 2-4 years sales management experience required
Track record of successful design and delivery of sales training modules. Specific examples required
Proven sales success 3-5 years as a Professional Sales Representative and/or a Field Manager preferred
Pharmaceutical industry experience is required
Instructional design expertise required across blended learning platforms - classroom, home study, OJT
Knowledge of L&D current and emerging trends
Understanding of e-learning authorware (e.g. Captivate, Articulate) and various LMS
Must be proficient with Microsoft Office Suite (Word, Excel, PowerPoint, Visio)
Proven ability to develop creative and dynamic training solutions
Strong focus on providing customers with superior support and service
Strong rapport building skills and active listening skills
Ability to display high levels of initiative, effort and commitment to successfully complete projects and assignments
Ability to multitask and successfully operate in a fast-paced environment
Strong process facilitation, problem solving and analytical thinking abilities to make sound business decisions on a day to day basis
Excellent verbal, written and interpersonal communication skills and clear, articulate, grammatically sound speech
Strong planning and organizational skills and strong attention to detail
Must be self-motivated and disciplined
Must be able to deal with people at all levels inside and outside of the company

212

Training Manager Resume Examples & Samples

Partner with the Global Head Training and Process Implementation, the Global Development University and key line functions to create and deliver specific trainings for Trial Management associates
Function as Line Function Coordinator to review and assign Working Practices, SOPs, and FRMs (forms) per Trial Management roles utilizing the Standard Training Applicability’s and Resourcing (STAR) database
Track and report training compliance for associates on a monthly/quarterly basis (e.g., curricula, course information, schedules, and completion records). Highlight persistent non-compliance to appropriate management, as applicable. Identify potential reasons for lack of training compliance and propose action plan(s) to address
As a follow-up to audits and/or Health Authority inspections, provide and/or organize training on areas identified as needed, in close collaboration with Process Control Managers
Responsible for the coordination and logistical oversight of key Trial Management events
Function as Trial Management representative at functional and cross-functional process im-provement initiatives to contribute LF-specific input and perspective to the overall project
Responsible for the maintenance of the internal Trial Management training SharePoint site to ensure that most up-to-date information is available
At least 5 years working directly in the area of global clinical trial execution/operation
2+ years of experience as trainer, facilitator and/or course curriculum developer within the clinical trial environment is strongly preferred
Excellent communication and presentation skills for diverse audiences and in a global setting
Proven ability to build collaborative relationships at all levels within a global organization
Strong organizational skills including managing multiple and overlapping deliverables/timelines
Advanced proficiency in computer software, SharePoint, MS Excel, web-conferencing

213

Training Manager Resume Examples & Samples

Minimum 2 years' experience in a training or marketing role, preferably from a laboratory or commercial supplier in the diagnostics industry
Proven ability to schedule and deliver relevant & effective training programs
3 – 5 years' experience in the Diagnostics industry preferred
Strong operational and process management skills
Ability to work effectively with cross functional teams, internal and external audiences
Ability to maintain and demonstrate compliance with a Quality Management system
Strong focus on customer satisfaction and the ability to adapt programs to deliver it
Outstanding written and verbal communication skills, instructional design
Diploma / Degree (or equivalent) in Applied Science and / or tertiary qualifications in Marketing or Adult Learning
Coaching successful performance of commercial and support teams
Development of high quality training materials
Administrating and deploying content via the Sum Total Learning Management System and other SCORM compliant systems
Knowledge of, or experience with, ADD products
Data analysis, reporting and Microsoft Office 365,

214

Training Manager Resume Examples & Samples

Training Delivery: Conduct high-quality, tactical and strategic training for Krux new hires, delivery partners and clients via onsite manager-led training sessions at client locations and via virtual online sessions and webinars. Utilize effective presentation and facilitation skills including creative training techniques and methods. Augment delivery of training based on audience feedback. Work with the Client Support team to identify patterns in support requests and modify training format to address topics that require further education
Product Rollout Support: Learn all relevant aspects of current and new product rollouts to ensure delivery of effective product training. Work with other Krux team members to identify training needs and opportunities where product knowledge would further the company's goals. Hold Internal Lunch N' Learns and Webinars to train employees on upcoming product/feature launches
Curriculum Development Support: Contribute ideas for refinement of Krux Academy and identify gaps in existing material. Work closely with the Curriculum Developer to inform high quality and high impact learning and reference materials such as training presentations, recordings, and e-learnings
Anticipate areas of difficulty and/or questions and quickly adapt training to meet the needs of clients, partners and colleagues
Effectively communicate technical information in non-technical terms
Demonstrate excellent written and verbal communications skills
Grow product knowledge and training presentation skills through continuous professional development and application of learning industry best practices
Exhibit self-confidence and strong presentation, training and group facilitation skills; familiar and competent with audience-engagement methods and techniques appropriate for all types of audiences
Drive to deliver high quality, engaging manager-led and virtual classroom sessions
Is willing to travel up to 75% of the time
3+ years professional experience in a functional training role with emphasis on technology
2+ years experience in marketing technology, ad technology and/or DMP technology
Deep understanding of the martech/adtech/data ecosystem
Bachelor's degree required. Advanced degree a plus but not required
Second (or more) language a plus
Experience delivering web-based training is highly preferred
Capable user of Microsoft Office, Learning management system, JIRA, GoToMeeting

215

Training Manager Resume Examples & Samples

Partnering with the Global Field Enablement Training Team to develop a training strategy for GCP JAPA and to ensure global training initiatives and content is relevant for team members in the region
The management and delivery of JAPA Training programs using a range of mediums such as On the Job, e-Learning, Social Networks and In-Person facilitated workshops
Partnering with Global Field Communications, Product, Marketing, and other Operational teams to lead training to the field in JAPA
Working with Training vendors to ensure high quality, relevant training content is delivered to the GCP Field Teams
Leading Training workstreams, including developing and managing project plans in alignment with timeframes, budget, scheduling and resources
Researching, evaluating, recommending, and assisting with the implementation of learning courses
Collaborating with key project stakeholders to analyze learning needs, recommend learning solutions or instructor-led delivery as appropriate and implementing the program roll-out
Leading one team member
Extensive years of experience in Learning & Development, Field Sales/Account development or support roles
Experience partnering across many functional areas (such as Field, Marketing, Product, Risk, Operations)
Experience designing and/or delivering training or coaching
Strong communication (written and verbal), and influencing skills at all levels in an organisation
Flexibility and resilience to respond to changing requirements of the business Experience working with both senior stakeholders and project team-level members and must be able to articulate design concepts and strategies clearly
People Management experience (preferable)

216

Training Manager Resume Examples & Samples

Five or more years of experience managing a group of trainers and/or instructional designers
Expert knowledge of the design, delivery, administration and evaluation of training and development programs
In-depth knowledge of instructional design principles
Extensive knowledge of the business units
Excellent consultative, project management, analytical, strategic planning and organizational skills

217

Training Manager Resume Examples & Samples

5+ years training experience, including 2+ years leading or administering a training program
Significant experience with software training
Proven experience with training development tools such as Articulate Studio, Captivate, etc
Proven experience in development of written training materials
Thorough knowledge of practices and policies related to training development and management
Ability to effectively create appropriate training material via PowerPoint
Ability to create Computer Based Training (CBT)/web-based training
Ability to deliver training content in live class setting
Ability to develop and execute a strategic training plan
Ability to effectively utilize change management practices
Ability to collaborate and influence leaders
Ability to effectively manage multiple assignments simultaneously within tight timelines
Experience in healthcare software or healthcare industry
Familiarity with Agile software development methodology
Familiarity with healthcare analytics, healthcare data integration, or healthcare quality measurement

218

Training Manager Resume Examples & Samples

Conducts learning/training needs analyses and recommends realistically deployable learning and human
Applies knowledge of instructional design and adult learning theory to the design and delivery methods of new
Bachelor's degree or equivalent combination of education and professional experience
Year of experience in training, education, or instructional design
Experience working with instructional design and adult learning and training methodologies
Experience working with current technology and multimedia to develop and apply to training programs
Experience working with communications practices, principles and procedures
Lean Six Sigma (Black belt) or other Quality certification required
Project management certification such as PMP/PMI certification preferred
Typically 6-10 years experience

219

Training Manager Resume Examples & Samples

Assemble training programs specific to local client needs and ensure inclusion in HRIS competency Management function and other training records
Oversee the staffing, scheduling, and on-site training for security officers
Ensure that contract-required training and screening elements for security personnel have been met
Must possess current certification as a New Jersey Security Officer Registration Act (SORA) Instructor
Minimum of 1 year classroom instructor experience
Global Security Operations Center Manager (South Brunswick, NJ)

220

Training Manager Resume Examples & Samples

A relevant CIPD qualification
Experience within Learning and Development
Experience of managing and leading a team
A thorough understanding of the training cycle including learning needs analysis and design
Good analytical and conceptual thinking and ability to deal with complexity and ambiguity
Strong planning and organisational skills
Experience in working with external suppliers
Stakeholder management at a senior level
The ability to influence colleagues cross functionally with no reporting lines

221

Training Manager Resume Examples & Samples

Training Supervisors
Training Coordinators
Training Analysts
Additionally the position requires a managerial role in the following areas
Bachelors Degree and 7+ years work experience in Training or related field experience with at least 3 years of direct management and supervision of personnel and resources; Less experience may be appropriate with advanced degree
Ability to travel approximately 25%, including internationally
Experience with Learning Management Systems (e.g. SumTotal, ISOTrain, LERN)
Experience working in a regulated industry, preferred experience in the Medical Device industry
Candidate should have proven experience managing a variety of training projects and demonstrable knowledge over a breadth of technology solutions related to Learning Management Systems

222

Training Manager Resume Examples & Samples

Two (2) years’ experience working in Afghanistan with an understanding of the culture, social customs, and values that impact Afghan adult learning
Experience developing formal classroom courses and materials to military Instructional System Designer (ISD) standards, including a working knowledge of the Analysis, Design, Development, Implementation, and Evaluation (ADDIE) instructional design framework
Ability to collect, analyze and summarize data and to prepare clear and concise reports
Excellent organizational and time management skills
Education: Bachelors’ degree in a related discipline
Security Vetting: Must obtain/maintain an active DoD Secret security clearance and maintain eligibility for the duration of the contract (U.S. citizenship required)
Language Skills: Strong, professional, oral and written English communication skills; ability to speak, understand, read, and write in Dari is a plus
Experience with CorePartners – Core Asset Management System (Core AMS), Core Inventory Management System (Core IMS), Core Vehicle Management System (Core VMS)

223

Training Manager Resume Examples & Samples

Hires and supervises Trainers/Team Managers/Training Managers　in a manner that ensures each is qualified and capable of delivering first rate training/nesting
Ensure Key Performance Indicators (KPI’s) including Representative Resolve (RR %) are achieved. May directly communicate with clients in the nesting environment
Recruit, develop and retain a team of direct reports to ensure they are proficient in their job skills and provide constant follow-up coaching to our Customer Service Representatives (CSR’s)
Participate in a variety of special projects and perform administrative
3-5 years of proven success as an internal and/or external training and development practitioner with experience coaching, mentoring and developing others in a complex, fast-paced environment
Solid understanding of training processes and practices for adult learners
Proven experience in call center training and management of training departments
Excellent communication, problem solving, and decision-making abilities
Ability to manage time, to balance multiple priorities, coach and develop teams, and set and accomplish goals
Strong project skills

224

Training Manager Resume Examples & Samples

Conduct IT training for all new hires, via one on one, classroom setting or videoconference
Conduct general application training (Office Suites, PDF, etc.)
Develop curriculum for application and hardware training & create documentation for it
Conduct individualized one-on-one training as needed
Consult with end users regularly to identify new training opportunities
Maintain the Training Knowledgebase, Best Practice Tips, how to’s, and other publication sources, to aid our users in self-help
Plan, design, and implement effective, engaging, innovative, and interactive training activities
Create, update, and maintain training templates and documentation including creation of brochures, Quick Help guides, and other training materials
Provide assistance and participate on new project(s) testing and deployment/delivery
Organize reference materials and develop standard operating procedure (SOP) manuals in written and electronic format
Develop multimedia visual aids and presentations in accordance to 508 compliance
Develop a training schedule
Track user training records
Address Civil Division customers training needs via classroom training, demonstrations, and one on one training, meetings, conferences, and workshops
Translate technical documentation into content that can be more easily understood by a non-technical person
Work with internal teams to obtain an in-depth understanding of our product and the documentation requirements
02-03 years w/High School Diploma

225

Training Manager Resume Examples & Samples

Writing and creating a training plan
Produce role-based user manuals describing the step-by-step instructions in how to use the final solution
Prepare a training resource plan
Responsible for producing/modifying the ServiceNow basic documents to produce the USSS-specific training materials for varying user groups such as USSS trainers, administrators and the Tier 1 and 2 help desk technicians
Must possess exceptional interpersonal skills and superior oral and written communication skills
Current USSS EOD or active DHS EOD or active DoD Secret clearance
Prior experience working for/on federal client site
Prior experience with ServiceNow
Experience in an Agile development environment
LI-MC3

226

Training Manager Resume Examples & Samples

Deliver approved training content and handle training logistics via classroom and web-based (WebEx) training to newly hired team members on assigned program
Handle day to day operations of new hire training
Utilize a variety of learning techniques that are effective and appropriate for various individual learning styles such as face-to-face and virtual
Identify learners who require additional support/remediation by monitoring learners' progress throughout the training experience
Coordinate training resources for Product Training and Certification
Conduct training evaluations and facilitates testing process
Properly utilize Touchpoint's and/or Client's Learning Management System
Work Collaboratively within a cross-functional team to meet client needs and achieve common goals
Work closely with the Client Training Department and Client Training management to support both national and regional training needs as well as individual training and development needs
Ensure training requirements/curricula meet the needs of a clinically regulated environment
Support development and implementation of the train-the-trainer-sessions, materials and resources
When requested, help identify evaluation strategies, practices and tools to measure and report on the effectiveness of training initiatives
Comply with all the client and Touchpoint Solutions policies, including training, compliance and ethics requirements, and uphold client's reputation as a global industry leader in improving human health
Must successfully complete all required training, including compliance within the time allotted
Minimum of 5 years' experience in Pharmaceutical Sales or healthcare
Managed Market experience
Through knowledge of the pharmaceutical industry
Excellent verbal, written and interpersonal communication skills and clear, articulate and grammatically sound speech
Ability to comprehend and communicate complex technical/medical terminology and to maintain the required technical expertise including competitive product knowledge
Excellent selling/persuasion/presentation skills
Ability to display high-levels of initiative, effort and commitment to successfully completing projects and assignments
Ability to multitask and successfully operate in a fast paced environment
Flexibility and ability to handle multiple tasks simultaneously
Demonstrated mentoring/coaching skills
Demonstrated technical aptitude, working proficiency in Microsoft Word, Excel, and Outlook
Must be able to successfully complete client training and meet training expectations
Ability to travel to work related meetings and functions (including overnight and/or weekend)

227

Training Manager Resume Examples & Samples

Five or more years of experience managing a group of trainers and/or instructional designers　
FINRA Licenses (Series 7, 63 & 65 or 66 & 24)　
Considerable knowledge of the design, delivery, administration and evaluation of training and development programs
Excellent interpersonal, verbal and written communication skills　
CFP, CLU, ChFC, CFA designation, preferred　
Insurance licenses, preferred　
Experience with MoneyGuidePro, eMoney or NaviPlan, preferred

228

Training Manager Resume Examples & Samples

Manage a team of trainers, making assignments as required to meet training delivery expectations
Conduct training classes by presenting job-specific, company-specific, and generic software applications and personal computer classes
Confer with management, supervisors and employees to gain knowledge of work situations requiring training and to better understand changes in policies, procedures, regulations, business initiatives and technologies
Work with the Quality Assurance team to address necessary training gaps
Coordinate training schedule with the hiring and training demands of the program
Test trainees to measure progress and to evaluate effectiveness of training
Assist employees with problems concerning "how to" perform specific tasks related to their position
Make suggestions on improving work procedures in the service center
Maintain trainee personnel records
Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques
Evaluates training by evaluating effectiveness of training to specific job applications
Possess at least five (5) years of successful experience as a training facilitator, designer, or other training support function
Have two (2) years’ experience leading/managing a team
Experience developing teaching aids for different audience levels
Knowledge of government technologies used to deliver one or more Louisiana Department of Social Services programs

229

Training Manager Resume Examples & Samples

Evaluate needs of the department and plan training programs accordingly .Develop, implement, and monitor training programs within an organization
To ensure and help deliver
Excellent written and verbal communication skills (English)
Experience in managing the expectations of senior stakeholders
Experience in Learning management
Ability to complete multiple tasks against tight deadlines, able to prioritise and organise effectively and to cope with sustained pressure
Ability to embrace change and adapt quickly; ability to think on his/her feet
Experience in information technology as organizations introduce more e-learning and technology-based tools
Strong interpersonal skills because delivering training programs requires collaborating with staff, trainees, subject matter experts, and the organization’s leaders
Critical-thinking skills when assessing classes, materials, and programs

230

Training Manager Resume Examples & Samples

Set department objectives and overall design guidelines for a team of instructional designers, technology managers, and contractors tasked with analyzing and testing course content and translating content assets into multiple formats
Manages the activities involved in the design, preparation, delivery, and facilitation of all training based on target audience analysis
Continually assesses and evaluates impact and overall effectiveness of facilitation responsibilities. Does so by consistently reviewing learning program participant evaluations, as well as soliciting additional or other feedback
A minimum of 2 years’ previous sales and/or sales management experience preferably in the Retail Pharmacy, Pharmaceutical, Specialty, or other related industry
Previous experience supporting team members and peers in the field in formally and informally developing their skills and abilities
Proven experience collaborating successfully with leaders and/or stakeholders in other disciplines within a cross-functional organization
Familiarity with online learning platforms and related technologies (e.g., HTML, Articulate, Captivate, Flash, Cornerstone (or other LMS)
Experience in healthcare industry and pharmaceutical distribution

231

Training Manager Resume Examples & Samples

Confer with management and conduct surveys to determine training needs based on production, quality and safety needs in the assigned facilities
Develop recommended training plans and programs to meet training needs
Coordinate and assist in the execution of the approved training programs
Develop and secure necessary training outline needs, texts, and subject courses and other supporting items as needed
Follow up and report on training results; take or recommend indicated corrective measures
Oversee the maintenance of training records using the LMS system and prepare and issue reports. Ensure all training documentation is up to date and kept according to outside regulations and Shaw requirements
Areas of responsibility for delivering training include SAFE/OSHA required training, on the job training, environmental training, HR compliance training, plant specific orientation and GED programs
Keep abreast of trends and developments in the field and keep management advised, with recommendations
Provide advice and counsel on training matters and generally serve as facility expert in training and closely related areas. Work closely with H.R. Managers, E.H.S. Managers, Corporate Training, and other corporate/divisional departments
Maintain contact with local community colleges and schools as they relate to training needs of the facility and its employees
Select, train and develop Trainers. Supervise and evaluate the work of Trainers and other assigned instructors
Manage the on the job training program for assigned facilities including the selection, training and evaluation of on the job trainers
Conduct management training programs in the facility as needed
May be responsible for the coordination of training for the facility performance evaluation program and other non-plant administered training
Prepare weekly / monthly reports timely or as requested by management
Attend weekly QIT meetings and other staff or leadership meetings as required
Coordinate the on-site GED program working in conjunction with the Shaw Learning Academy GED Continuing Education Manager
Must be able to work off shifts and or weekends at multiple locations as needed
Travel is required to multiple locations
Direct reports will include office hourly HR Trainers at multiple locations
Demonstrate Customer Orientation
Plan and Organize
Build Trusting Relationships
Build A Successful Team
Innovation

232

Training Manager Resume Examples & Samples

3-5 years of sales training experiences
Minimum 5 years of successful management experience in the pharmaceutical or medical device field (hiring and performance management experience preferred)
Experience training or selling biologics

233

Training Manager Resume Examples & Samples

Three to five years of training experience
Minimum one year of supervisory/management experience
Strong consultative, project management, analytical, planning and organizational skills
Basic managerial skills

234

Training Manager Resume Examples & Samples

Directly supervises Trainer/Team Managers. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
Hires and supervises Trainers/Team Managers in a manner that ensures each is qualified and capable of delivering first rate training/nesting
Recruit, develop and retain a team of direct reports to ensure they are proficient in their job skills and provide constant follow-up coaching to our Customer Service Representatives (CSR's)
Bachelors degree or equivalent directly related work experience
Minimum of 3 years leadership experience, preferably in a call center environment

235

Training Manager Resume Examples & Samples

Conduct training for SENS3 capabilities
Supervise training team
Coordinate with IT Staff to implement and continually improve computer technology training
Oversee development of training courses and deliver training to end users
Ensure training schedules are met and quality training is delivered by means of standards of achievement
Ensure all network/systems users and Information Management Officers who serve them receive quality hardware equipment and systems training
Trains personnel by conducting formal classroom courses, workshops, and seminars.EXPERIENCE REQUIREMENTS
Excellent computer skills including MS Word & Excel
BA/BS + 7-9 years of experience

236

Training Manager Resume Examples & Samples

BA/BS degree required,
English (every additional European language is a plus)
Facilitation, sales skill training, sales coaching accreditation
Computer skills: MS office, CRM system, LMS
Excellent communication skills, able to connect and quickly create relationships with people at all levels of the organization
Able to partner with senior leadership team members
Able to influence, drive adoption of new processes & tools by articulating their value proposition
Seasoned critical & analytical thinker
Sales Training Management experience (at least 3 years)
Sales and/or sales management experience preferred in the medical device industry (2 years) with a track record of sales success
Working in a European environment and in virtual teams (at least 1 year)
Familiar with Adult Learning Principles and instructional design principles (needs assessment, learning objectives, performance metrics, and training tactics)
Experience with sales skill training and sales coaching (e.g. Integrity Selling, Situational Leadership)
Customer Relationship Management Systems (preferable SalesForce.com)
Familiar with sales methodologies, commercial concepts, procedures and practices
Experienced and effective in different training settings, commands attention and can manage group
Excellent Communication, presentation and facilitation skills
Global Perspective
Business Acumen, able to articulate value proposition
Critical, analytical and stratgeic thinker
Business process minded
Relationship Building, able to influence and negotiate
Functional and technical skills: is up to date in sales skill training, adult learning tactics, training systems, motivated to learn
Organizational Agility
Perseverance
Willingness to travel up to 75% within EMEA

237

Training Manager Resume Examples & Samples

Works with Talent Management and the business to assess and propose training and development needs, programs and objectives
Develops and monitors spending against the departmental budget
Obtains and/or develops effective training materials utilizing a variety of media
Trains and coaches employees
Plans, organizes, facilitates and orders supplies for employee development and training events
Conducts follow up studies of all completed training to evaluate and measure results
Modifies programs as needed
Works effectively as a team member with other members of management and HR staff
Works closely with outside vendors to perform various training programs
Understand and enforce company safety rules to create and maintain a safe work environment
Conducting performance appraisals for all direct reports as needed
This position requires 50% travel
Ability to communicate with all levels of management
Computer skills (Microsoft Excel, Word)
Ability to work on multiple projects with varying priorities and deadlines
Ability to meet stringent deadlines
Ability to effectively write training programs
Certified Professional in Learning and Performance (CPLP) Credential preferred
5 – 7 years Training experience
Hands on experience working to develop and implement Training programs

238

Training Manager Resume Examples & Samples

Teach and certify assigned associates their job specific Standard Operating Procedures (SOP) and departmental tasks, while reinforcing safe work practices
Evaluate associates’ skills and performance against teachings. Use departmental tools to assess associates’ progress and understandings
Measure performance against standards or productivity metrics
Coach, mentor and provide feedback to team and associates
Track and complete recertification needs and other reports for LP and management
Provide regular updates to management on the status of performance categories
Maintain a clean and safe work area and exhibit safe work practices at all times
Adhere to OSHA and company safety standards and policies
Perform additional tasks as assigned by management
May be involved in accident / incident investigations
May be involved in writing Service Level Agreements (SLA) between departments
Updating SOPs as necessary
Bachelor’s Degree in Management, Logistics, or related field and /or equivalent work experience preferred but not required
4 to 6 years’ experience in a Manager role
Knowledge of process improvement processes such as Six Sigma and or LEAN (5S) preferred

239

Training Manager Resume Examples & Samples

Responsible for creating, designing, developing, and implementing high performance product sales and application training courses designed for delivery via classroom, field locations, video and/or online
Partner with key business groups to create, edit and produce necessary training materials
Deliver solution-based sales & applications training to internal employees and to PAPANA’s external sales channel
Create and deliver “Train-the-Trainer” modules to enable others to deliver PAPANA’s training courses. #LI-NR1
Experience as a trainer is required,including developing training materials
HVAC experience a plus

240

Training Manager Resume Examples & Samples

Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form
Ability to facilitate leadership and Guest service curriculum
Knowledge of principles, practices and techniques of adult learning
Knowledge of transfer of training techniques
Ability to apply instructional design techniques to design and develop leadership and Guest service curriculum
Knowledge of principles and processes involved in business and organizational planning, coordination, and execution, including, strategic planning, resource allocation, and leadership techniques
Ability to operate computer software programs such as Microsoft Word, Powerpoint, Excel and Access
Ability to exercise effective organizational and time management skills
Experience managing and tracking expenditures
Skill in dealing successfully with a variety of individuals from various socio-economic, ethnic and cultural backgrounds
Ability to perform tasks independently without day-to-day supervision
Skill in using tact, discretion and prudence in dealing with difficult situations
Skill in using initiative and independent judgment within established procedural guidelines
Skill in contributing effectively to the accomplishment of team or individual goals, objectives and activities
Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers and symbols
Mobility to work in a typical office setting, use standard office equipment, capable of travel to and from various Station Casinos' locations by automobile or other mode of transportation in order to attend meetings and facilitate training courses

241

Training Manager Resume Examples & Samples

Consults with other leadership and managerial teams to conduct needs analysis. Sets and deploys standards and expectations for processes, procedures, customer satisfaction programs and performance levels. Develops training plans from gap analyses and determines both short-term and long-term training objectives
Works in conjunction with Instructional Design resources to develop department-specific internal training courses for a department’s employees by planning course curricula with department heads, writing and editing course materials and using internal and external sources as appropriate
Reviews the general development needs of employees with division leadership and managerial teams. Coordinates training programs and classes with trainers or business content experts to facilitate employee training. This includes but is not limited to preparing quarterly seminar and class schedules; coordinating training requests for new employees; and scheduling employees into training classes
Manages the activities of the training team that includes but is not limited to the coordination and administrative support for training programs; facilitation and presentation of classes; needs analysis; identification of performance metrics; and measurement of those metrics
Responds to employee and manager questions about training programs in a manner that supports the organization’s culture of open communications and drive for customer service excellence
Proactively works with department heads on a monthly basis to ensure employees have effective tools and training to support successful work performance
Maintains an awareness and currency of organizational development principles as well as new Company initiatives, services and operating practices. This may involve attending advanced training sessions or meetings in which information is imparted and discussed. This may also require participation with and maintenance of memberships with professional work groups; attending trainings, seminars, and other business-related conferences; and interfacing with peers
A professional and advanced knowledge of learning and development and the ability to plan and manage the Company’s internal programs as described, as normally obtained through seven years of experience in a Human Resources/Learning and Development role with at least four years’ experience in training and career development in which incumbents performed needs analysis, curriculum development and implementation. Managerial experience in a training environment is preferred
Previous training or organizational development experience in the insurance industry, a call center or a similar service environment is preferred
Excellent knowledge of training and organizational development practices and principles as well as training, career and organizational development techniques, policies and procedures
Excellent verbal communication skills and technical writing skills, presentation/facilitation skills and strong interpersonal skills are required to perform the functions as described. A proven ability to present information, effectively interact with others and manage diverse personalities is essential
Incumbents must also be able to work well in a team environment and through others to accomplish common goals. The ability to work effectively with people of diverse backgrounds and at all organizational levels is also required
A strong customer service orientation is essential
Excellent planning, time management, decision-making and organizational skills are required. Incumbents must be able to employ good analytical skills to perform needs analysis as described. Additionally the ability to develop and implement actionable work plans to meet organizational needs is necessary
Knowledge of flexible spending accounts, health savings accounts, COBRA, and commuter benefits desired although not required
Incumbents must have proficient skills and abilities with a personal computer and have a solid knowledge, understanding and experience with Microsoft Office Suite, specifically with Outlook, PowerPoint, Word and Excel

242

Training Manager Resume Examples & Samples

Act as primary learning administrator and be responsible for the setup, tracking and delivery of learning activities and content within our learning management system (LMS)
Collaborate with key management throughout the organization to ensure in-depth understanding of business needs for the employee training system and that the system and its contents are aligned with these needs
Assume a leadership role in the development, implementation and delivery of educational products and innovative educational technologies for internal and external customers, including e-learning tools. Be able to develop content and present to stakeholders
Work closely with employees, managers and supervisors to develop training matrices and course curriculums for affected Rapiscan employees
Coordinate the development, implementation, and ongoing maintenance of eLearning systems, employee training certifications, training programs, and educational materials
Maintain standards for all internally developed training – e.g. testing, pass/fail rates, content design
Be able to produce customized reports for stakeholders and leadership, e.g., reporting and analytics around training
Develop tools for evaluating training effectiveness and ensuring that the training programs are meeting the needs of the business
Ensure that all regulatory and compliance training requirements are implemented and maintained in a compliant manner
Establish, implement, and enforce standard procedures and practices around content development and deployment to ensure consistent and well-integrated content structure
Recommend and implement improvements to the training process driven by new regulations, industry standards, new technologies, and internal business needs
Periodically apprise executive and senior management of major and important training issues, including trends in findings
Demonstrate behavior consistent with the company’s Code of Ethics and Conduct
Ensure that direct report(s) are trained and evaluated on their knowledge and adherence to the company’s values, Code of Ethics and Conduct, and applicable compliance policies
Bachelor’s degree in Business, Education, Learning and Development, or a related field (Master’s Degree preferred)
5 – 8+ years of relevant work experience in a training system leadership role required
Experience leading cross-functional teams desirable
Demonstrated strong proficiency with Microsoft systems (Excel, PowerPoint, and Word) required
Working knowledge of Learning Management Systems and implementation experience required
Proven ability to lead large scale projects from requirements definition through production and effectively manage scope, schedule, cost, quality, and resources
Strong knowledge of adult learning, educational techniques, instructional design, and training principles
Strong leadership and communication skills, including attention to detail
Demonstrated experience leading teams and motivating employees
Ability to interface and influence at all levels in the organization
Ability to learn complex systems and business processes and define requirements for solutions
Excellent organizational skills and ability to plan and implement resolutions to problems
Demonstrated project management skills including project initiation, scoping, resourcing, scheduling, budgeting, risk management and communication
Excellent verbal and written communication skills, including attention to detail; strong questioning and listening skills; and the ability to look beyond obvious answers in order to understand the impact on other areas is required
The ability to make effective presentations to all levels of the organization is required
The ability to prioritize and manage multiple projects and meet deadlines is required
The ability to work in both a collaborative (team) environment as well as working independently is required
Experience working with diverse cultures and employees
Highest ethical standards and integrity

243

Training Manager Resume Examples & Samples

Mapp competencies for all departments and functions involved with the help of job descriptions, and ensure that the information is updated and available at all time
Ensure adequate training for every employee
Prepare and execute an annual training plan that will enable employees to acquire and develop competencies and that will ensure the versatility of our staff
Define the training strategy of the company
Ensure team building and lead the training activity
Ensure administrative management of trainings
Define the training budget and its follow-up
Licence/Master in Human Resources Administration, training engineering, or equivalent by experience
2-5 years’ experience in an HR department, ideally focused on training
Good legal knowledge (no expertise required, but the person should be able to handle the legal aspect of training)
Computer skills; HR systems & e-learning tools knowledge
Fluent in French and English, both in speaking and writing

244

Training Manager Resume Examples & Samples

Equivalent experience equals 7 years' experience with an Associate's degree or 9 years' experience with a high school diploma or GED
5 years of program or operations management experience in an Emergency Response Service field
2 years supervisory experience

245

Training Manager Resume Examples & Samples

Set and execute specific goals for local delivery of learning and development programs
Collaborate with Talent Management, and other business training functions on local program needs and impact
Develop, present, and/or facilitate training program materials that elevates the capabilities of SGWS employees
Assist in identifying internal metrics, measurements and evaluation tools to assess training effectiveness
Identify on-going business needs to be addressed and satisfied by meaningful, action-oriented training. Collaborate with the Corporate CoE and Regional L&D Director on the identification and development of new learning initiatives identified within the market
Execute training programs that incorporate classroom, on-line, on-the-job, self-paced and other learning. Specific curriculum to include
Bachelor’s Degree, Organizational Learning, Training or related equivalent experience preferred
ATD Certifications or equivalent
Wine & Spirits Industry Certifications (WSET, CMS, Society of Wine Educators) preferred
Minimum of 2 years industry experience preferred. Wine and spirit product knowledge a plus
2-3 years of experience applying adult education theories, methods and strategies in a sales organization
Relevant experience in adult education, program management, and/or applicable business/human resource disciplines

246

Training Manager Resume Examples & Samples

Develops training and curricula, in partnership with the VP of Operations and the VP of HR
Ensures training programs support the changing needs of the business and address new initiatives, while staying abreast of current learning and development trends, technology and practices
Evolves and enhances new employee program offerings; including the new employee orientation experience to drive culture and employee engagement and to inspire our crew to become brand champions who want to grow their career with us
Utilizes innovative learning practices, research, insight, experience and understanding of the needs and culture of our company, to develop and deliver instructor led, e-learning, or blended learning content and programs
Develops and implements employee feedback processes in order to enhance learning programs and materials
Ensures all learning content and programs are current and have gone through proper review cycles (i.e. regulatory, legal, etc.)
Identifies and partners with subject matter experts (SMEs) across the organization
Partners with Regional Managers/ Vice Presidents/Department Heads to deploy all training and development programs in order to build a strong foundation for learning and creates a culture of learning
Ensures that all development programs meet stated objectives through analyzing metrics and business impact
Bachelor’s Degree or related technical college program or equivalent combination of education and training experience preferred
Impeccable follow-up and follow-through skills to meet company deadlines required
Minimum of 2-5 years of relevant experience including work in a multi-site environment/organization
Experience in leadership development, needs assessment, instructional design/content development within a corporate learning & development setting
Experience with E-learning systems
Customer focused, and proven track record of respect and building relationships with field operations
Highly collaborative with strong interpersonal skills to successfully work across the organization
Excellent verbal/written communications skills
Coaching and strong influencing skills are mandatory as well as being comfortable interacting with all levels of team members
Highly developed analytical skills and data savvy
Flexible, highly adaptable to change with intellectual curiosity
Prior experience in the natural foods industry preferred
Ability to act independently and autonomously with little supervision
Ability to prioritize multiple tasks requiring deadlines
Possesses strong organizational skills and has strong attention to detail
Must be self-motivated with a high degree of personal integrity and professionalism
Possesses advanced proficiency in Microsoft Word, Excel and PowerPoint required
SAP/ERP Experience a plus
Cornerstone on Demand experience a plus

247

Training Manager Resume Examples & Samples

Develop and deliver end user training on HR-related systems and processes, including the Workday application for major HR initiatives and Business As Usual (BAU) HR lifecycle programs
Deliver training (virtual and in-person) for new Workday functionality, ongoing training for various groups, executive support, employee/manager yearly processes such as: goal setting, performance management, etc
Responsible for improvement of the overall user adoption of the Workday system for both employees and managers by developing content designed to improve user experience via trainings, tips, hands-on support and other methods
Continuously look for opportunities to streamline HR processes, Workday help text, system functionality and increase Workday user adoption globally
Monitor the twice yearly Workday system upgrades for impacts to current or new functionality and develop appropriate training plans
Support AIG’s intranet Life & Career content management resource by acting as back-up for BAU and project requests
Partner with HR centers of excellence (COEs) and other groups

248

Training Manager Resume Examples & Samples

Motivate and influence the team to successfully meet goals and initiatives
Ensure training meets and exceeds customer expectations
Collaborate with Consulting, Engagement Management, Implementation, and Product Learning teams to ensure successful training engagements
Build and maintain relationships that foster open communication with internal and external customers
Review, hire, and train employees
Facilitate meetings, both internally with the team, and with products, related teams, and divisions within RealPage
Evaluate training offerings to identify gaps and develop processes ensure completeness and accuracy
Monitor staff utilization to ensure proper resource allocation
Maintain advanced knowledge of team processes, offerings, and RealPage products
Creatively innovate solutions to improve existing training processes and materials
Collaborate with leadership team to address issues or gaps in procedures, standards, and staff performance
Participate in peer review and editing processes
Assemble regular status and utilization reporting for leadership team
Minimum 3 years previous experience as a professional trainer, training manager or equivalent experience; software or multifamily industry preferred
Minimum 3-5 years previous experience designing and developing training programs and course materials
Proven ability to motivate team towards desired goals and exceptional performance
Excellent analytical abilities to track success of training and develop contingencies when applicable
Strong organization skills, coordination, and planning of tasks and activities
Advanced knowledge of Microsoft Office products including Outlook, PowerPoint, Excel, Word, and Visio
Previous experience managing a cost center or proven success with achieving targeted revenue goals
Must be able to multi-task, work in high paced and deadline driven environment
Must be able to communicate with external customers and internal business partners effectively
Knowledge of RealPage products, SharePoint and SalesForce a plus
Ability to travel up to 20%, domestically
Committed to company values

249

Training Manager Resume Examples & Samples

Initiate, coordinate, execute, and follow-up on all training activities within the hotel
Conduct new hire orientation, coordinating new hire attendance with the HR Manager
Facilitate Service Promise training with the assistance of other department leaders
Facilitate Train the Trainer training
Facilitate Harassment & Discrimination Training
Facilitate Leadership Promise Training
Facilitate DESA Training
Coordinate and communicate the quarterly training calendar
Ensure consistent and timely departmental training of new colleagues
Assist in organizing and attending colleague events
Promote positive Colleague relations through an environment that encourages open communication, trust, mutual respect and fun
Assist with other duties as assigned
Minimum 3 - 5 years experience in the hospitality environment, with minimum of 2 years in a leadership role
Previous human resources leadership experience preferred
Ability to focus attention on colleague needs, remaining calm and courteous at all times

250

Training Manager Resume Examples & Samples

Strategically plan and implement training to support established sales goals and customer needs
Develop and update current technical manuals and support the production, marketing and sale of them for profit
Develop annual training schedules and budgets for the respective training program
Update and align Eaton University training programs for EMEA needs
Deliver training courses (minimum of 600 hours annually) within the level of knowledge and skill level of the incumbent
Design course curriculum, including needs assessment, training design, pilot testing, implementation, evaluation, and follow-up Develop training materials and graphics including written materials, presentations, audio-visual materials, cut-a-ways, and other props to support training programs
Provide technical support to the marketing and sales organizations
Participate in professional and industry trade groups, create and publish articles (internal and external), Contribute to public forums and conferences to increase market awareness of Eaton Fluid Power Training and the wider Eaton Corporation
Serve as an ambassador for Eaton Fluid Power Training and Eaton Corporation at trade shows, conferences, and expositions to increase market awareness
Perform auxiliary duties as assigned by the manager, including the coordination of course allocations and bookings
Bachelor degree or equivalent vocational experience
Recognised Learning and Development qualification
Expert knowledge of a majority of Eaton Hydraulics product brands. Required knowledge: basic operation, sources of information, model codes and part numbers, product features and benefits, key markets and customers, and competitor information
Practical knowledge of fluid power and mechanical equipment
Preferred: multilingual (German is preferred second language)
Proficient user of Microsoft Access, Excel, Outlook, PowerPoint, Project, and Word software applications
Excellent communication skills, including proven ability to present technical information to diverse populations with varying degrees of knowledge
Several years of professional training experience, including the design, development and delivery of curriculum
Several years of program or project management experience
Strong leadership, motivational, & interpersonal skills

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Training Manager Resume Examples & Samples

Training Manager Resume Examples & Samples

Training Manager Resume Examples & Samples

Training Manager Resume Examples & Samples

Training Manager Resume Examples & Samples

Training Manager Resume Examples & Samples

Training Manager Resume Examples & Samples

Training Manager Resume Examples & Samples

Training Manager Resume Examples & Samples

Training Manager Resume Examples & Samples

Training Manager Resume Examples & Samples

Training Manager Resume Examples & Samples

Training Manager Resume Examples & Samples

Training Manager Resume Examples & Samples

Training Manager Resume Examples & Samples

Training Manager Resume Examples & Samples

Training Manager Resume Examples & Samples

Training Manager Resume Examples & Samples

Training Manager Resume Examples & Samples

Training Manager Resume Examples & Samples

Training Manager Resume Examples & Samples

Training Manager Resume Examples & Samples

Training Manager Resume Examples & Samples

Training Manager Resume Examples & Samples

Training Manager Resume Examples & Samples

Training Manager Resume Examples & Samples

Training Manager Resume Examples & Samples

Training Manager Resume Examples & Samples

Training Manager Resume Examples & Samples

Training Manager Resume Examples & Samples

Training Manager Resume Examples & Samples

Training Manager Resume Examples & Samples

Training Manager Resume Examples & Samples

Training Manager Resume Examples & Samples

Training Manager Resume Examples & Samples

Training Manager Resume Examples & Samples

Training Manager Resume Examples & Samples

Training Manager Resume Examples & Samples

Training Manager Resume Examples & Samples

Training Manager Resume Examples & Samples

Training Manager Resume Examples & Samples

Training Manager Resume Examples & Samples

Training Manager Resume Examples & Samples

Training Manager Resume Examples & Samples

Training Manager Resume Examples & Samples

Training Manager Resume Examples & Samples

Training Manager Resume Examples & Samples

Training Manager Resume Examples & Samples

Training Manager Resume Examples & Samples

Training Manager Resume Examples & Samples

Training Manager Resume Examples & Samples

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