Retail Training Manager Resume Samples
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Retail Training Manager Resume Samples
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IF
I Farrell
Isaiah
Farrell
13587 Block Square
Boston
MA
+1 (555) 264 3292
13587 Block Square
Boston
MA
Phone
p
+1 (555) 264 3292
Experience
Experience
Dallas, TX
Retail Training Manager
Dallas, TX
Hansen-Kub
Dallas, TX
Retail Training Manager
- A professional but fun workplace, A healthy work-life balance environment
- Follow up on training periodically, provide coaching and guidance to Store Managers so that they can reinforce learning with their teams
- Develop and maintain key relationships with training providers
- Plan and manage retail talent development training
- Plan and manage on-boarding training and certification process for new store staff and new store manager
- Establish and maintain training and development database for talent evaluation use
- Work with Boutique Managers to follow up and review on the effectiveness of trainings programs
Los Angeles, CA
Manager, PM, Retail Training
Los Angeles, CA
Balistreri, Wilkinson and Lind
Los Angeles, CA
Manager, PM, Retail Training
- Design, develop, and manage content creation work flow processes, and publishing content to Amazon's learning management system (LMS)
- Design and develop glossaries, online tools, practice tests, performance support aids, SOPs, online tutorials, etc
- Continually measure training effectiveness and use data to modify training to maximize employee performance and development
- Manage, monitor, and maintain all completion, assessment, and other administrative data from LMS
- Manage training content/updates residing on SharePoint and shared drives
- Design and develop new hire testing, case studies, and assessments
- Lead a team of Instructional Designers to produce engaging retail training content using a variety of modes of content delivery
present
Phoenix, AZ
Senior Manager Retail Marketing, Training
Phoenix, AZ
Schiller, Lakin and Anderson
present
Phoenix, AZ
Senior Manager Retail Marketing, Training
present
- Collaborate between the VM planning and Retail Marketing Omni Channel team to determine how marketing campaigns and ISC materials “come to life” at retail by developing monthly ISC plans
- Manage and review budget for monthly campaigns to ensure campaigns are executed in accordance to MWB plan. And lead managing category retail marketing MWB plan in accordance to the annual retail marketing plan for the market
- Lead in the formulation and execution of the monthly retail marketing communications plan
- Facilitate the internal and external communication of the developed retail marketing plans within the organization
- Leads the process of plan monitoring and tracking all retail marketing activities
- Provides analysis of the results of the key retail marketing initiatives
- Manage and maximize all key vendors partners, including but not limited to: Props, POP, Retail Activation, etc. to ensure that the partnerships are maximized
Education
Education
Bachelor’s Degree in Business Administration
Bachelor’s Degree in Business Administration
University of California, Irvine
Bachelor’s Degree in Business Administration
Skills
Skills
- Excellent communication skills and ability to build good working relationships across multiple business functions
- Strong team management skills with a demonstrated ability to communicate transparently with warmth
- Strong leadership presence with the ability to facilitate to large groups
- German: good knowledge
- Strong interest in Fashion - Can be a Brand Ambassador…
- Solid Luxury Retail Training experience - Product Training, planning and or hands-on
- Ability to work from a home office with approximately 75% daily and overnight travel to distributor owned showrooms, Signature Stores, trade shows and other locations
- Good PC skills
- Strong interest in Fashion - Can be a Brand Ambassador
- Ability to develop the courses dependently
11 Retail Training Manager resume templates
Read our complete resume writing guides
1
Retail Training Manager Resume Examples & Samples
- Implementation, coordination and execution of Retail Trainings for the whole cluster (Central) according to european/global rules (i.e. customer service standards) with the support of the local training functions
- Preparation and development of training plans for Stores in Central
- Alignment of all internal resources and information for the development and execution of product and customer service trainings
- Securing of transfer of learning as well as assessment of the trainings
- Evaluation (TLU/PEP) and execution of necessary trainings in close alignment with the respective HRM
- Support of the Instore Trainers regarding trainings and development needs of the store employees (customer service, product) in close alignment with the local training functions
- Support of Stores Managers regarding training and development potential of our store employees in close alignment with HRM
- Elaboration and Execution of Management Trainings regarding feedback, communication, leading culture under consideration of existing standards
- Qualitative and quantitative monitoring of training results on monthly/quarterly basis
- Budget control and adherance
- Functional leading of the local training functions
- Microsoft Office: advanced
- RBO: advanced
- German: good knowledge
- French and/or Eastern European Language beneficial
- Retail and/or Commercial Education
- Trainer Education
- Min. 5 years of retail experience including leadership experience
- Min. 2 years of experience in developing and implementing training concepts as well as execution of trainings
2
Retail Training Manager Resume Examples & Samples
- Work closely with the kate spade new york learning and development department to bring global
- Analyze, develop, implement and measure training programs and curriculum necessary to achieve
- Minimum of five years of training and development experience in luxury retail, service or hospitality
- Degree holder in training, human resources or related disciplines
- Strong leadership presence with the ability to facilitate to large groups
- Values a customer-centric mindset always considering our internal and external customers
- Strong team management skills with a demonstrated ability to communicate transparently with warmth
- Encourages collaboration and recognizes the importance of cross-functional relationships to enhance
3
Manager Retail Training Resume Examples & Samples
- Support the development of all Store Managers and Retail Staff to ensure growth of our Retail business
- Collaborate with Retail Store Operations in the successful implementation and execution of projects
- Translate and re-produce toolkits/material and add material based on local needs/language
- Create and implement local training calendar based on regional Training Calendar framework
- Implement toolkits/material in group sessions, one-to-one
- Provide feedback to store teams on their respective roles and responsibilities
- Provide input for personal objectives based on the competence pillars on their respective roles and responsibilities
- Provide input on high potentials based on training/coaching experiences
- Motivate audience
- Reproduce materials on a cost efficient way
- Language skills: English advance and local language excellent
- IT skills: Microsoft Office advanced
- University Degree in related fields
- Functional: 3-5 years experience in Product, Motivational and/or Technical Training
- Industry: ideally in apparel/fashion/shoes or FMCG
- Leadership: > 1 year experience
- Exposure: sports, fashion
4
Senior Manager, Retail Training Resume Examples & Samples
- Develops and executes the company’s strategic training plan for Retail Stores
- Oversees planning, prioritization and development of WW training and development initiatives for North America, ensuring that the initiatives are consistent with the business strategy and needs of the organization
- Provides leadership and direction on training methodology and instructional delivery, to ensure learning effectiveness
- Partners with corporate stakeholders to establish and maintain training metrics to evaluate effectiveness of learning outcomes on the achievement of business results
- Ensures consistent delivery and application of training in all stores
- Conducts need analysis to identify and define present/future training needs, and communicates needs to the WW Retail Training team
- Works cross-functionally with Training, Retail Operations team, Human Resources and Merchandising to ensure projects are meeting customer expectations and recommended changes are documented
- Manages training department budget
5
Manager, Retail Training Resume Examples & Samples
- Use all tools created by the region to drive the business
- Develop the Retail training strategy and agenda for both Home Office and Field ensuring
- Collaborate with the regional retail team and as a member of the market team, determine the
6
Assistant Manager, Retail Training Resume Examples & Samples
- Feedback observations from the store visits and liaise with Retail OPS manager to address areas of improvements
- Ensure seasonal product trainings before product launch for all channels
- Develop a framework for a training needs analysis (TNA) including the media used for execution
- Conduct at least one TNA per year, evaluate outcome and develop/conduct tailored training to address gaps
- Share TNA framework with SEAPAC Retail trainers and support in country implementation
- Provide coordination and training support for any retail initiative, i.e. new store opening, promotions, sales events etc
- Document all trainings conducted and monitor training hours per headcount
7
Manager Retail Training Resume Examples & Samples
- At least 7 years retail training experience. Either retail experience or passion to sports is a plus
- College degree or above
- Around 30% of business travel in the region
- Any certificate of Training is a plus
8
Retail Training Manager Resume Examples & Samples
- Strategically plan a variety of training programs such as: New Hire Orientation - Brand History/Business Education - Product Training - Customer Service Training - Communication Training - Leadership Training - Train the Trainer etc
- Hands on Training/delivery of various programs
- Effective feedback and measurement of Training Programs
- Mystery Shopper
- Working with Regional/Global peers
9
Retail Training Manager Resume Examples & Samples
- Solid Training experience - planning and or hands-on facilitation (depending on role)
- Native level Japanese language skills and business level English a must
- Excellent communication skills and ability to build good working relationships across multiple business functions
- Strong interest in Fashion - Can be a Brand Ambassador
- Experience as a Trainer/L&D in Fashion - Retail is preferred
10
West Coast Retail Training Manager Resume Examples & Samples
- Highly developed interpersonal, verbal and written communication skills, including outstanding presentation skills
- Highly proficient relationship-builder at all levels with both the retail team and corporate teams
- Ability to work independently yet also work transparently, possessing the judgment to provide frequent, concise and cogent management updates
- Strong interest in growing and expanding learning and development capabilities
- Ability to interact with all levels of employees, treating all with dignity and respect
- Open and receptive to employees and their learning and development needs
- Strong technical aptitude and expertise (Excel, Word, PowerPoint, Learning Management Systems)
- Bachelor’s Degree from an accredited four-year college or university
- Minimum of four years of experience in a formalized training position with retail stores
- Additional experience in a client-facing role at a retail setting is desirable
- 50% travel required throughout the US and Canada
11
Senior Manager Retail Marketing, Training Resume Examples & Samples
- Collaborate between the VM planning and Retail Marketing Omni Channel team to determine how marketing campaigns and ISC materials “come to life” at retail by developing monthly ISC plans
- Manage and review budget for monthly campaigns to ensure campaigns are executed in accordance to MWB plan. And lead managing category retail marketing MWB plan in accordance to the annual retail marketing plan for the market
- Lead in the formulation and execution of the monthly retail marketing communications plan
- Facilitate the internal and external communication of the developed retail marketing plans within the organization
- Leads the process of plan monitoring and tracking all retail marketing activities
- Provides analysis of the results of the key retail marketing initiatives
- Manage and maximize all key vendors partners, including but not limited to: Props, POP, Retail Activation, etc. to ensure that the partnerships are maximized
- Develops retail marketing management platform and rollout plans
- Work with the Regional team in resolving issues related to retail store development, in-store communication and visual merchandising activities at regional level
- Provides strong leadership for horizontal reports
- Sets performance plans with each direct report
- Plans include goals, key job responsibilities, competency development, measures, and follow-up activities
- Reviews include goals, key job responsibilities, company values and competency development
- Provides coaching & feedback to subordinates
- Ensures that direct reports set performance plans with subordinates
- Other job-related work assigned by supervising manager
- Excellent verbal and written communication skills (both English and Mandarin)
- Strategic mindset with strong executional abilities
- Excellent leadership and cross functional management skills
- Strong aesthetic and creative sense
- Ability to balance aesthetics with business acumen
- Excellent skills in motivating, coaching and engaging teams
- Ability to plan, prioritize and organize
- Proactive with a positive attitude
- Minimum 5 years’ experience in retail planning/management with leading consumer goods company
- Extensive understanding of local retail business, retail implementation and retail marketing
- University Degree or above. Preferably in a marketing or communications related discipline
12
Retail Training Manager Resume Examples & Samples
- Develop and lead training programs and curriculums in retail skills development and product education for new and existing employees
- 3 - 5 years of Education, Communications and/or Training experience required
- 2+ Years of Retail or Marketing experience required
13
Retail Training Manager Resume Examples & Samples
- Minimum of five years of training and development experience in luxury retail, service or hospitality within multi-national organizations
- Understanding of instructional design, learning theory, brand aesthetics and industry strong written and verbal communication skills
- Strong team management skills with a demonstrated ability to communicate transparently with warmth and passion
- Ability to work autonomously and resourcefully, effectively prioritize competing demands and efficiently multi-task in a fast paced, fluid and demanding environment
- Encourages collaboration and recognizes the importance of cross-functional relationships to enhance strategic thinking and goal setting
- Organized, with good project management and time management skills
- Excellent command of written and spoken english, putonghua and cantonese
- Understand this is a field position and requires travel up to 50% of time (may require occasional weekend hours)
14
Retail Training Manager Resume Examples & Samples
- Plan and manage on-boarding training and certification process for new store staff and new store manager
- Plan and manage master classes for BPC, PKS, Tailoring Specialist (specialist positions)
- Plan and manage leadership and management skills training
- Plan and manage retail talent development training
- Establish and maintain training and development database for talent evaluation use
15
Retail Training Manager Resume Examples & Samples
- Ensure retail and merchandising focused training deployment in line with Company’s direction and initiatives from headquarter for the region to enhance program effectiveness
- Identify retail training needs from different perspectives, such as merchandising, company service values, selling techniques, etc. in order to enable front line employees to achieve their targets
- Design and deliver specific topic or focused training according to needs, e.g. product focus, focus of the closing part of selling ceremony
- Conduct induction program to ensure new employees’ integration to the Company
- Deliver regular classroom trainings, e.g. orientation program, P.R.I.D.E., and other training programs
- Support Retail Marketing functions for various projects to support business growth
- Review, prepare, monitor and control the related training reports and training budgets
- Work with Boutique Managers to follow up and review on the effectiveness of trainings programs
16
Retail Training Manager Resume Examples & Samples
- Strategically plan/localize a variety of training programs such as: New Hire Orientation - Brand History/Business Education - Product Training - Customer Service Training - Communication Training - Leadership Training - Train the Trainer etc
- Solid Luxury Retail Training experience - Product Training, planning and or hands-on
- Experience as a Trainer/L&D in Fashion - Luxury Retail is preferred
17
Retail Training Manager Resume Examples & Samples
- Bachelor’s Degree in Business, Marketing, Human Resources or a related subject required. Master’s degree in Business Administration or related field preferred
- 3-5 years’ experience in multi-store retail management; preferably in home décor or home improvement
- Experience having direct responsibility for training high-performing retail teams
- Ability to focus on strategic goals while delivering operational needs of the Signature Stores and Showrooms as well as Kohler Co
- Ability to work from a home office with approximately 75% daily and overnight travel to distributor owned showrooms, Signature Stores, trade shows and other locations
18
Retail Franchise Training Manager Resume Examples & Samples
- Lead the team through all aspects of design, development, delivery and evaluation of curriculum and performance support tools
- Identify and coordinate internal and external resources, including vendors that provide learning and development services to achieve curriculum creation
- Manage the learning and development budget
- Consult with senior management, field operations, and other key stakeholders to ensure alignment of learning and development initiatives with business goals
- Maintain knowledge of industry trends and instructional design best practices to provide strategic guidance and benchmarks to the business on learning and development approaches
- Accountable for the configuration, testing, integration, deployment and maintenance of the training and performance support tools and systems
- Undergraduate degree is required
- Minimum 6 years of related experience is required
- Specific experience in designing and delivering training preferred
- Excellent written and communication skills
- Technical working knowledge of web, databases, eLearning tools, etc
- Instructional design and skillful presentations
19
Retail Training Store Manager Resume Examples & Samples
- 1 year previous T-Mobile Retail Store Manager Experience
- Basic computer skills and knowledge of common business applications, such as web browsers, Outlook, Microsoft Office
- Excellent communication skills, orally and in writing
- Ability to lead and coach to deliver financial results
- Ability to utilize T-Mobile values to deliver results and make business decisions when operating the store
- Sales and sales management experience with a customer focuses, operationally excellent retailer, along with an established record of high personal performance
- Consultative sales and sales management in fields involving consumer technology, applications and content, along with an established record of high personal performance
- Operational and financial performance management, including site profit and loss management
20
Retail Franchise Training Manager Resume Examples & Samples
- Manage and lead the team through all aspects of design, development, delivery and evaluation of curriculum and performance support tools
- Accountable for the configuration, testing, integration, deployment, and maintenance of the training & performance support tools and systems
- Minimum of a Bachelor’s Degree is required
- At least 6 years of related training management experience is required
- Specific experience in designing and delivering training is preferred
- Instructional design and skillful presentations preferred
21
Retail Training Manager Resume Examples & Samples
- Monitor and facilitate store induction and service skills training for newly hired retail employees
- Produce and deliver to the stores training modules on all new seasonal collections and products (Offline learning). Work with other functions such as Design and Merchandising as appropriate
- Overview and implement E-Learning platform for Retail
- Organize and deliver to stores training on other aspects such as CRM, sales techniques and standards, cross selling, sales to customers with diverse cultural background, after sales follow up
- Follow up on training periodically, provide coaching and guidance to Store Managers so that they can reinforce learning with their teams
- Work alongside other functions (e.g. Marketing, CRM, Buying) on motivation of the sales teams towards their goals
22
Retail Training Manager Resume Examples & Samples
- Minimum three year of training and development facilitation experience (retail industry preferred)
- Intermediate to advanced MS Office program skills (e.g., PowerPoint, Word, Excel, etc.)
- Availability for frequent travel within North Europe (e.g., 50%)
- CIPD qualified (or working towards it)-preferable but not essential
- Competent in delivering training initiatives
- Experience of working within a Retail environment and Store Operations
- Knowledge of the adidas Group
- Tenacity to achieve targets
23
Manager, PM, Retail Training Resume Examples & Samples
- Lead a team of Instructional Designers to produce engaging retail training content using a variety of modes of content delivery
- Partner with Retail Training Content PMs who develop/curate content covering the concepts, tools, and processes essential to Amazon Retail employees at all levels of the organization
- Design, develop, and continuously improve ideal blended-learning onboarding experience for Amazon Retail Leaders in Vendor Management, Instock Management, Merchandising/Marketing Management, Product Management, and 3P roles
- Design and develop new hire testing, case studies, and assessments
- Solid project management skills including scoping work, managing details, keeping multiple tasks/projects on track, using time well, and doing whatever it takes to deliver reliable results
- Strong judgment and instincts
- Strong business acumen, including strong problem solving skills, critical thinking, and willingness to be vocally self-critical
- Multi-media development in audio, video, and/or animation
- Expertise in designing, developing, planning, implementing and assessing training
- BA or BS degree in a relevant field such as instructional technology, educational technology, organizational development, etc. is desirable
24
HR & Training Manager Retail Resume Examples & Samples
- Fully conversant with Employment Legislation, preferably across Nordics Countries
- Excel, Word PowerPoint, SAP HR
- Preferably HR Experience from a retail company
- Customer oriented, approachable and strong interpersonal skills
- Team player with ability to direct, motivate and develop Store teams
- Excellent organisation and problem-solving skills
- HR and Training experience, ideally in a retail or multisite environment
- Proven ability and experience of handling complex HR employee relations issues
- Project Management Experience
- Excellent knowledge of employment law across Nordics Countries
- Proven Training and Coaching experience
- Full clean Driving Licence
25
Retail Training Manager Resume Examples & Samples
- In partnership with international counterparts and the HR Business Partner, support the creation of the regional retail training strategy and training plan across all Retail Stores
- Working cross regionally and in conjunction with the HR Business Partner and the Retail Operations Manager, EMEA to identify and prioritise learning needs aligned to business goals
- Develop strong stakeholder relationships with HR, DTC, internal departments and international regional counterparts
- Work in conjunction with international regional counterparts to identify the most appropriate learning solutions to support business needs and review capabilities of existing tools, maximising use where possible
- Organise and prioritise time to produce high quality blended learning materials within agreed timescales and to budget
- With the creation of a culture for learning in mind, design the most effective and imaginative cost effective learning solutions to maximise individual learning in a variety of learning styles and languages in order to equip regional retail associates to achieve all retail KPIs, business and brand goals
- Review the results of the mystery shopper program and identify potential improvement areas, prioritize and drive improvements
- Actively research and maintain knowledge of new theories, technologies, processes, resources and better ways of transferring knowledge and skills effectively in order to maximise performance
- Share best practices in the region and provide feedback whenever necessary
- Through effective utilisation of NB Champions in country, conduct Train the Trainer sessions where appropriate to ensure effective and consistent roll-out of new and existing workshops and learning interventions
- Ensure materials are always up to date, re-purpose where required
- Manage the regional training calendar across Retail Stores
- Develop and maintain key relationships with training providers
- Relevant degree or equivalent and/or minimum 8 years direct relevant work experience
- Prior experience in the retail industry is preferred, ideally at an operational level
- Has a proven track record in design and delivery of a range of technical and interpersonal skills learning solutions specifically in retail field environments
- Is able to practically demonstrate the design of imaginative, impactful learning materials
- Able to communicate effectively both written and verbally to transfer knowledge and skills and influence at all levels
- Experienced facilitator
- European language skills are advantageous
- Ability to manage numerous high profile projects simultaneously
- Active sports participant
- Key Behaviours Required
26
Retail Training Manager Resume Examples & Samples
- Drive promoter and training on product and skills for offline to support business growth
- Philips is a leading brand in small domestics appliance industry
- Minimum of 6 years’ experience in retail training in consumer durable and Domestic appliance industry
- Ability to develop the courses dependently
- Evidence of strong project management skills
- Good in written/spoken English and Mandarin
- A professional but fun workplace, A healthy work-life balance environment
- An energetic, genuine, inventive, supportive and dynamic team atmosphere
- You would have the possibility to be the successor of the line manager
27
Senior Manager Retail Training Resume Examples & Samples
- Operate an e-Learning / mobile learning platform and embrace new
- Encourage best practices share among team
- English fluency and Mandarin fluency
- PC skills, knowledge of Microsoft products
28
Direct Retail Training Manager Resume Examples & Samples
- Responsible for the effectiveness of all training initiatives including the impact it has on the overall business
- Relish the opportunity to pick up new activities that fall broadly in the purpose of the role
- Take initiative to think outside the box and identify opportunities for improvement
- Travel 75% of time
- 5+ years’ experience in training and development
- Retail experience strongly preferred
- Experience training field sales team strongly preferred
- Comfortable with all presentation formats: small or large group, customer facing, and virtual
- Organized with attention to detail and accuracy
- Highly proficient in Microsoft Outlook, Word, Excel, and PowerPoint