Transformation Manager Resume Samples

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S Raynor

Stewart

Raynor

281 Vida Rapids

San Francisco

+1 (555) 666 4269

281 Vida Rapids

San Francisco

Phone

p +1 (555) 666 4269

Experience Experience

Boston, MA

Transformation Manager

Boston, MA

Runolfsson-Waelchi

Boston, MA

Transformation Manager

Design reporting and perform analyses to drive effective process improvement, eliminate mistakes and provide quick fixes
Continuously support and develop the construction IT infrastructure to secure data integrity in planning and performance management activities
Define Sutherland’s reputation: Oversee and manage performance and service quality to guarantee customer satisfaction
Improve the company: Make recommendations to enhance processes and boost ease and efficiency
To perform deep data analysis, present systematic data analysis enabling the project manager for delivering the project milestones
Establish and conduct management processes including staff meetings, team meetings, internal business reviews and operational reviews
Create and develop an organization communication plan and presentations

Los Angeles, CA

Digital Transformation Manager

Los Angeles, CA

Wiza, Goldner and Franecki

Los Angeles, CA

Digital Transformation Manager

Working with technology and Liberty Global to align on common frameworks and standards
Support the design, development, delivery and management of D365 communications delivery to internal stakeholders in the home and field offices
Support integration of change management activities into project management plans and activities
Briefing change into technology and working with development, test and support teams to ensure quality delivery, to time and budget
Apply a change management process to support employee acceptance and adoption
Support Digital Transformation system planning, testing, deployment, implementation, and change management
Foster and demonstrate a workplace inclusive of creating opportunity, serving others, building trust, innovation, and exceeding expectations

present

Houston, TX

Workplace Transformation Manager

Houston, TX

Hoeger Group

present

Houston, TX

Workplace Transformation Manager

present

Management of tenant improvement projects (create budget, develop schedule, assemble team, drive logistics)
Establish, train and manage a Change Agent Network comprised of individuals from the businesses being impacted
Work with project teams to integrate change management activities into the overall project plan and in a timely matter
Champion, implement, and constantly improve the change management methodology
Manage miscellaneous projects to enhance building space, such as addition of building amenities or equipment upgrades
Develop optimization and fit-scenarios to support enterprise initiatives
Apply a structured change management approach and methodology for the change related to the transformational and strategic Global Real Estate projects and change efforts

Education Education

Bachelor’s Degree in Business Administration

West Virginia University

Bachelor’s Degree in Business Administration

Skills Skills

Strong negotiating skills, comfortable executing against recommendations & plans by overcoming barriers and resistance
Understanding of AXA’s organization and governance, good knowledge of entities local practices, environment and maturity
Ability to organize and drive workshop sessions and to transfer knowledge and skills
Ability to forge strong relationships and build a wide network throughout the firm
Strong analytical, root cause & counter measure process skills
Comfortable working as individual contributor and/or oversight of portfolios belonging to others
Define Sutherland’s reputation: Oversee and manage performance and service quality to guarantee customer satisfaction
Drive Sutherland forward: Oversee and build detailed program and project plans
Strong technical skills in MS Office and Oracle
Good prioritization, escalation and time management skills

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Workplace Transformation Manager Resume Examples & Samples

Track and report actual occupancy counts versus forecasts
Validate data reliability and relevancy
Collect headcount quarterly rolling forecasts
Resolve headcount discrepancies
Collaborate with customers to understand their business strategies and demand forecasts
Prepare scenarios that meet the enterprise and business requirements, are concise, accurate and easy to understand
Develop optimization and fit-scenarios to support enterprise initiatives
Coordinate data gathering with corporate admins and key stakeholders for all planning initiatives
Develop corporate- and metro-specific space planning strategies
Ensure plannings aligned with corporate guidelines and that all scenarios maximize use of space
Facilitate and/or resolve planning issues identified in planning meetings
Forecast site headcount capacities by partnering with client groups across the organization to determine current use profiles, forecasted headcounts and adjacency values
Prepare and present summarized findings and recommendations for action or consideration
Report the status of major initiatives or projects affecting planning
Prepare square footage projections using proposed allocations for OpEx forecast cycles
Maintain and report space allocation plans
Manage allocation changes/revisions related to IDX reports (hires, terms, transfers)
Schedule occupancy audits, prepare root cause analysis at problem site, and implement solutions to mitigate data integrity issues as needed
Act as customer advocate and single point of contact regarding allocations
Management of tenant improvement projects (create budget, develop schedule, assemble team, drive logistics)
Management of relocations (coordinate with IT, telecomm, customer, movers)
Manage miscellaneous projects to enhance building space, such as addition of building amenities or equipment upgrades
Manage all project documentation (finish standards, construction drawings, budget records, equipment schedules, contracts, insurance certificates, project schedules, etc.)
Research, recommend and implement new CAFM technology solutions
Manage vendor/contractor relationships
Can support multiple tasks/projects at a time ranging in scope and impact
Ensure project status is accurate, comprehensive, and proactively addresses issues and risks, and is published according to plan with all appropriate departments
Coordinate, report status, and ensure stability of project related work efforts
Project POC for communications and milestones. Write project or roll out communication messages to appropriate audiences
Assure effective transition of project into deployment and production
Effective organization of meetings to ensure flow, participation, and progress
Plan and direct schedules to ensure the project or initiative is completed on time and within budget
Provide training to key stakeholders/users on revised process
Track key project milestones and adjust project plans and/or resources to meet the needs of the project
Budget reporting and forecast reporting to management as appropriate
Analyze existing Operational support procedures and identifies opportunities for efficiency or improvement
Identify measures of project success and evaluates project through metrics
Perform risk assessments with project teams and identify contingency plans
Manage issues and risks by proactively seeking to stay ahead of potential problems and if needed bring issues and risks to resolution. Escalate issues and risks as appropriate
Strong CAFM Skills required
Corporate or commercial real estate, facilities management, project management and/or organizational behavioral certifications preferred
5+ years’ of experience working in corporate facilities and/or customer relationship management required
Previous facilities project management experience required
Excellent organizational and administrative skills, computer literacy and proficiency with Microsoft applications
Self-motivated, professional, tactful, strong problem solving and accuracy skills
Ability to manage many simultaneous projects and to function efficiently in a high pressure environment
Superior analytical and verbal/written communication skills
Strong customer satisfaction focus and excellent interpersonal and communication skills
Must have strong influence and consultative skills

Transformation Manager Resume Examples & Samples

Taking institutional knowledge and complementing with industry best practice/experience to lead changes in the organization
Leveraging data to understand current performance, and working with Service (Technology Infrastructure and Applications) owners to drive greater efficiency and control
Influence at all levels, but particularly with senior management to focus the organization’s resources and expertise on strategic initiatives to further GTI’s capability
Work dynamically across many globally diverse virtual teams to deliver strategic initiatives
Manage your own portfolio of work, and able to determine your own book of work
Comfortable working as individual contributor and/or oversight of portfolios belonging to others
Experience working within a 20,000+ global organization
15+ years of experience in Technology and preferable within the finance sector, and 7+ years of senior management tenure
Successful in leading global organizational changes,
Experience at working in a matrix management model, utilizing virtual teams
Excellent communicator at all levels of the organization
Strong negotiating skills, comfortable executing against recommendations & plans by overcoming barriers and resistance
Adept at analysis, with the ability to understand MIS to draw conclusions and use data to frame a story
Ability to forge strong relationships and build a wide network throughout the firm
10+ years experience in one of following areas: management consulting, process improvement, project management
Numerically grounded degree from an accredited, high quality institution
Strong Excel, Powerpoint skills
Experience in process re-engineering efforts, complex project delivery, organizational change best practices (ITIL, Six Sigma, PRINCE etc.)

Transformation Manager Resume Examples & Samples

Identifying process improvement opportunities across the organization
Influence at all levels to focus the organization’s resources and expertise on strategic initiatives to further GTI’s capability
Experience working within a large global organization
Experience in Technology and preferable within the finance sector
Experience in one of following areas: management consulting, process improvement, project management

GBS Transformation Manager Resume Examples & Samples

Assess LS&Co.’s current processes against benchmarks and best practices within and outside LS&Co. and identify opportunities for optimization and simplification*
Work with tower teams and suppliers to develop transformational roadmaps for each tower*
Monitor and track implementation of transformational roadmaps and delivery of improvements in quality, costs, and service levels*
Lead select high-priority cross-functional transformational initiatives*
Work with GBS Lead on identifying other transformational opportunities
Lead and / or drive special transformational projects that are within one of the GBS towers, or cut across multiple GBS towers*
At least 5 years of operations experience within one of the four functional towers of GBS
Experience partnering with stakeholders across the matrix to drive business results
Experience working successfully in an outsourced and / or offshore model
Experience with large multi-year, multi-functional, multi-regional transformational programs
Operational experience in driving process improvements within customer service and finance processes is a strong plus
Experience in more than one GBS functional tower is a plus
Experience in the apparel industry is a plus

Service Transformation Manager Resume Examples & Samples

Own and drive projects/initiatives that support Barclaycard Europe and local business units obectives/priorities
Manage projects that lead to customer journey/process improvement, business process management and ownership and Lean capability/maturity uplift
Have the ability to think strategically and turn strategic concepts into practical, deliverable initiatives
Lead, organise and be accountable for specific projects and pieces of analysis, working independently or as part of wider business team
Accountable for identification and quantification of customer and commercial opportunities that have direct impact to customer, business and employees
Delivering metrics, demonstrating how improvements/changes will impact key business drivers e.g. operational lead indicators, NPS, complaints, process lead times etc
Actively contribute through previous experience, best practice and thought leadership towards the goal of creating a cultural shift around process management/continuous improvement
Accountable for influencing and playing a lead role in the wider Lean Improvement community across Barclays to develop common ways of working and share best practice
Accountable for leading, coaching and supporting other colleagues via line/matrix structure

Transition & Transformation Manager Resume Examples & Samples

Monitor & Manage switches & Routers
Installation, configuration, administration, troubleshooting and managing of Nortel’s Layer 2 devices
Installation, configuration, administration, troubleshooting and managing of Nortel’s Layer 3 Switches i.e. ERS 8600, ERS 5500
Installation, configuration, administration, troubleshooting and managing of Nortel’s firewalls i.e. NSF 5100 and 6000 Series
Installation, Configuration, administration, troubleshooting and managing of Nortel’s Contivity VPN router
Installation, configuration, administration, troubleshooting and managing of Nortel firewall
Bandwidth Monitoring , Network Trouble shooting , Manage Firewall/VPN – Checkpoint Firewalls, Nortel Alteon Appliances, Cisco Pix Firewalls
Manage SSL VPN Appliances
Antivirus Solution – Trend Micro Antivirus Products
Configure and Manage proxy servers. Switching & Wireless / CCIE Routing Switching & Wireless
Proven communications, interpersonal and analytical skills
Should have Good attitude and People handling /coordination Skills/Ability to meet deadlines and work well under pressure
At least 4 years experience in Experience Leading Teams

GT&T Transformation Manager Resume Examples & Samples

Bachelor’s degree, preferably in a science, business or telecommunications discipline, or extensive experience of progressive experience in a related field
Valid external project management certification (PMP, PgMP or IPMA)
PM experience from at least five projects and all project phases
Commercial experience as project manager and (preferably) some of the PM experience should be from telecom transition or transformation projects

Transformation Manager Resume Examples & Samples

Coordination of and contribution to the development of a business strategy and transformation portfolio oversight including execution tracking
Instigates change initiatives that drive the business forward, aligned with global strategy
Aligns projects or manages a portfolio of projects, ensures efficient use of technology
Oversee and coordinate with O&O sourcing initiatives
Support in special initiatives/ projects mandated by the Data Service Line Management Committee and Central COO
Strong planning and organisation skills
Ability to creatively solve problems, evaluate new ideas and to challenge the status-quo
Experience in banking environment preferable or major consulting firm
Strong Excel and Powerpoint skills

Transformation Manager Resume Examples & Samples

Defining, aligning, supplementing (where appropriate) and creation of governance standards
Identifying and including in the transformation key stakeholders
Coordinating definition of the Service Operating Model
Implementing Operating Model across the organization
Governing of programme alignment to standards
Creating and ownership of a repository of documentation to allow consumers to understand governance, standards and processes
Support and guidance – provision of best practice and process to the programme team
Investment Governance – evaluation and review of key initiatives and the underlying business cases to ensure alignment to financial and business strategy, goals and objectives
Delivery and benefit tracking – ensuring key milestones are understood and impacts to organization, service delivery and people are clearly defined, agreed and tracked
Reporting and communications – setup and manage communication plan, deliver project reporting

Transition & Transformation Manager Resume Examples & Samples

Proven Analytical and problem solving skills
Customer oriented & Business savvy
Proven interpersonal and Presentation skills
Proven communication/ negotiation skills
Priority setting and Leadership Skills
Good in Stakeholder and Escalation Management
Transition & Transformation know-how
Good Project Management skills
Expertise in IT Infra Structure
Process driven and good in Time Management
Knowledge of MS Projects, RPM & Scorecard tool is a definite Plus
At least 9 years experience in Transition and Transformation Manager
At least 9 years experience in Transition & Transformation management, project Management
At least 3 years experience in Escalation and Stakeholder management
At least 3 years experience in ITIL

Transformation Manager Resume Examples & Samples

Bachelor’s degree in business or equivalent experience
Minimum of 5 years of broad general business experience and knowledge across many disciplines including: Business Process Analysis; Business Analyst, Benchmarking Performance, Project or Change Management and demonstrated work experience involving process improvement solutions across multiple departments or processes
Knowledge of technical / systems environments, terminology, infrastructure. Operations, technology or large scale project management experience - 5 years’ experience
Demonstrated work experience within business operations implementing process improvement solutions across multiple departments and disciplines simultaneously
Ability to analyze and understand technical system requirements documentation. Proficiency with Microsoft Office applications including Excel

Transformation Manager Resume Examples & Samples

Develop and direct projects or program roadmaps in addition to the solution rollout strategy across all business partners
Research current business problems or strategic objectives working within business, technology and project teams
Develop business case elements that may include business problem, needed business outcome (benefits)
Define solutions and communicate them to business leaders enabling prioritization of the work to achieve the desired results
Conduct gap analysis for improvement and report the findings in a compelling way
Facilitate group problem-solving and decision-making, or when a consensus is required, holding workshops, meetings as required to achieve the outcome needed
Evaluate Cost Benefit Analysis to support the recommendations in a business case proposal
Translate business needs into system requirements documentation and explain to the end user in an easy to understand way
Develop communication materials that are targeted to the audience perspective, providing accurate information in a professional and engaging manner. Presentations will require a creative approach
Research and develop recommendations for management
Responsible for working with staff who have a direct reporting relationship or an implied reporting to achieve business outcomes. Providing clear leadership and direction in a positive and professional way
Create and develop an organization communication plan and presentations
Courage and integrity demonstrated by a willingness and desire to provide an accurate and fair assessment even in the face of controversy or adversity
Partner with existing individuals and teams throughout the organization to create a cohesive network of working groups comprised of subject matter experts and stakeholders who are focused on positive outcomes and relationships for the entire organization
Act as a change agent and strive to build unity at a time of change

Lean Transformation Manager Resume Examples & Samples

Work with cell/site/value stream leaders to identify and prioritize improvement initiatives to achieve business results using best practice Process Management tools ( SIPOC, Control Tower, Impact/Maturity analysis, MFA, QCPC, etc )
Coach, facilitate or lead advanced improvement events including: Value Stream Mapping of complex value streams, Mixed Model and Shared Resource Cell Design applications, Process Certification, Operations Analysis / Lean Cell Design, and Shainin Red X based Root Cause Analysis
Create, standardize, and automate processes related to managing the operating system
Manage events in the ACE Certification Portal to enable success of individual event, document proficiency of event participants, and communicate both results and methods used to achieve them for others to leverage

Transformation Manager Resume Examples & Samples

Independent professional with the ability to articulate and compare alternatives approaches. Negotiate with specified objectives
Recognize problems related to project objectives. Creativity and judgment applied to professional technical, or operational problems. Independently generates solutions, based on analytical skills & business knowledge. Challenge the validity of given procedures and processes to enhance and improve or develop complementary adjustments /solutions
Works on special projects, or leads small teams, or manages routine technical/ operational activities or departments (national or international). Understands departmental mission and vision. Provides advice in technical/operational domain of specialization. Generally controls own work priorities and methods requiring tradeoffs
Accountable for individual or team, or department results, and for the impact of the results on functional activities. Participates in overall departmental program planning. May have budgetary responsibility. Contributes by supporting activities that are subject to business measurements, impact customer satisfaction, or impact immediate costs or expenses

Consumer Lending Transformation Manager Resume Examples & Samples

Manage and perform strategic analyses related to consumer vehicle lending for Credit Strategy Analytics
Performing credit analytics on potential and existing portfolio purchases (requires a thorough working knowledge of Vehicle Financing, Credit risk models and Credit Risk Underwriting/Servicing/Credit reporting) and Analytics Tools and applicable regulations
Significant knowledge in Auto lending to be able to react and recommend informed credit solutions for loan purchase programs
Ability to systemically assess loan originations for credit risk concerns, trends and risk direction in regards to established Strategy Metrics/limits and concisely report concerns to senior leadership on a timely basis through established committees
Ability to understand semi-complex structured finance programs consistent with the ABS secondary market
Recommend credit strategy enhancements to maximize risk vs. reward tradeoff for the CVL business unit within the approved risk appetite
Supports the business and department vision as a team player
Integrates the analysis with other corporate units in Consumer Lending to ensure alignment with business and corporate objectives
Responsible for implementation, testing and training of Credit Strategy Management Changes for Consumer Products
Develop necessary system requirements to support recommended and approved changes and usher changes through tech. process including UAT support - may actually get involved in testing results and use case development. May also require procedure review and documentation. Work closely with Credit Risk, Underwriting, Funding and Compliance partners to execute Credit Strategy Management
Knowledge of the enterprise model governance process and ability to support an established decision strategy governance process
Lead and develop a team of quantitative analysts in the area of credit strategies for bulk and flow acquisitions
5+ years Credit Strategy Management experience preferred
5+ years project management and organizational skills
Ability to manage multiple stakeholders and navigate across multiple business lines
Ability to communicate effectively and influence others to drive results with an aptitude to translate complex concepts in simple terms
Proven ability to manage initiatives across multiple functional groups
Strong financial acumen and understand of P&L business drivers
Ability to effectively manage own work-load and prioritize competing priorities
Proficient in MS Office and Visio
Experience in process design in credit products and underwriting and fulfillment processes
Knowledge of TSYS, Blades, ifulfill, GUS, iCDP
Familiarity with Bank of America technology process and business requirements development
Demonstrated experience managing a project team associated with implementing changes with the following platforms-TSYS, Blades, ifulfill, GUS, iCDP
Background in systems integration and design concepts
Former experience in credit platform/system migration or development
Experience developing necessary system requirements to support recommended and approved changes and usher changes through tech. process including UAT support
Experience testing results and use case development
Knowledge of procedure review and documentation

OTC Senior Transformation Manager With English Resume Examples & Samples

Define and lead OTC transformation projects for external clients to meet agreed objectives and targets
Provide recommendations in OTC end to end process improvements / best practices (credit, collections, billing, cash applications) and knowledge of latest technology related to this area
Manage cross-functional delivery teams engaged in new or existing OTC transformation projects, focused on meeting expectations in timeliness, quality and budget
Monitor the project from initiation through delivery, reporting project status, issues and risks to internal and external stakeholders
Work on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends
Manage the redesign and improvement proposed by the team of the global processes of the client to achieve a complete migration/transformation of the processes in scope for the project
Plan and direct schedule and budget controlling and delivery of transition or transformation program/projects, prioritized in alignment with the client’s expectations and business needs
Manage interdepartmental activities ensuring completion of the project deliverables within deadlines and accountable for the quality, both to internal and external clients
Ensure project team meet and comply with internal procedures and policies, as well as methodology and appropriate resources are allocated and maintained to facilitate the successful completion of the project
Lead business development activities and presentations to prospect clients at a high level with a commercial approach

Senior Transformation Manager Resume Examples & Samples

Drive project excellence
10+ years of experience leading increasingly complex transformation programs, working within a large, complex, matrixed organization
Experience developing/delivering executive communications (verbal and written)
Experience leading teams comprised of on- and off-shore staff, and mentoring teams to drive optimal performance
Ability to build and maintain cross-functional and executive-level relationship
Articulate, good presentation and communication skills, and strong influencing and negotiation skills to drive results
A Bachelor’s degree, ideally in finance or a related field

Digital Thread Hub Transformation Manager Resume Examples & Samples

Minimum 10 years of experience in IT Services and/or Product Development
Minimum 5 years of experience delivering large-scale, enterprise-wide initiatives -- specifically in leading and influencing cross-functional, matrix organizations
BS in Computer Science, other related discipline or equivalent work experience
Proven ability to plan and execute high visibility enterprise wide program
Proven track record with both working with senior leaders, technical & functional teams
Excellent leadership, communication & experience interfacing with senior corporate leaders
Experience in working with various IT suppliers across region and good understanding of the underlying processes and challenges
Demonstrated customer focus – evaluates decisions through the eyes of the customer; builds strong customer relationships; creates processes with customer viewpoint; partners with customers to help shape their future initiatives
Change oriented – strong advocate for simplification, actively generates ideas to reduce complexity; champion that drives change across the organization; confronts difficult circumstances in creative ways, balances multiple and competing priorities and executes accordingly

Senior Transformation Manager Resume Examples & Samples

Ensure development and maintenance of “generic” change roll-out methodology and transition framework
Design and facilitate execution of change management activities throughout the program life-cycle, and facilitate process awareness where needed
In time act as Subject Matter Expert for relevant Global Service processes in scope for migration
Drive structured process split analysis, process re-engineering, and be responsible for updating and maintaining Vestas' formal processes together with Business Processes Owners
Develop and execute needed process training for impacted employees as part of transition process, and support the business in establishing a super user organization
Responsible for aligning with Global IT on system and data dependencies
Support the Program Lead in communication planning and execution
Manage risks by applying proper mitigations and escalations
Support smooth collaboration across the work-streams and interdependent projects
Facilitate relevant transition workshops with participants from across Vestas globally - incl. Shared Services Center and all levels in the organizations
Master level degree in Business Administration and/or Engineering, or similar
Approximately 5 years' work experience in comparable position
Hands on Transition Management experience and exposure to project oriented cultures and organizations
Change Management experience on Senior Level is required
Proven experience with customer facing and customer service processes and operating models
Experience with bigger business and shared service transformations, with in-depth understanding of underlying operating models
Broad experience with structured project and process management like DMAIC, PRINCE2, 6-Sigma and gate models would be an advantage
Know how on customer interaction systems and call center processes
Excellent team player and easy to work with
Know how to establish and develop successful relations with stakeholders (Externally and Internally)
Good communication skills and ability to articulate the big picture

Shared Services Transformation Manager Resume Examples & Samples

Responsible for ensuring Services are delivered and managed in compliance with corporate policies and procedures as well as all federal / local/ country requirements (facilitate the establishment and/or optimization of policies and procedures where gaps exist today)
Monitors the performance of operations delivered by internal team and third party service providers as per the Service Level Agreements (SLA) and various Key Performance Indicators (KPIs). Provides input/suggestions/amendments to the SLA as required
Maintains the Service Level Agreements (SLA) and updates/expands/refines as needed. Facilitates annual SLA reviews with all key stakeholders and customers
Identifies and fully understands key customer requirements (both internal and external) and ensures processes/ solutions/ systems/ delivery model is aligned with the MBS priorities and satisfy end user requirements and Company objectives
Partners with MBS and key business leaders to drive a continuous improvement focus to help improve core processes striving to achieve MBS deliverables (cost per transaction, volume levels, FTEs and overall controllership/compliance)
Coordinates contract and financial management of third party vendors including- contract setup, compliance and audits (SAS controls etc.)
Manages fiscal budgeting, accruals and invoicing process to the agreed upon contract terms
Coordinates, facilitates and communicates the output of business alignment sessions, annual strategy planning sessions and various other feedback mechanisms between GBS and the business
Contributes to regular communication forums to ensure Service Delivery related news is communicated to the organization on a timely basis
5+/- years of financial or management experience leading teams or driving financial performance
Basic understanding of core end to end processes (Record To Report, Procure To Pay, Credit, Collections & Cash, Hire to Retire)
Familiarity with continuous improvement philosophy and lean business processes methodology
Detailed, objective and proven approach to problem solving and implementing solutions leading to process improvement
Proficiency with Microsoft Office tools especially PowerPoint and Excel

Transition & Transformation Manager Resume Examples & Samples

Operational Excellence management - Implement & manage improvement structure (speed, costs, and quality improvements)
Training planning & coordination - Negotiate with process owners about training of new people, plan & manage onboarding
Scope management - Track, manage & negotiate scope
Transition management - Incident & issue process management
Process change management
Operational reporting – preparation of daily / weekly / monthly reports (inputs, outputs)
Governance management - Communication (customer / management visits, presentation of the team, etc.)
Cross-functional integration within Prague office (local projects) and ad hoc projects as needed
University degree
Relevant project management experience (certification welcomed)
Previous work experience in matrix organization and/or SSC is highly desirable
Transition and transformation experience is a big advantage
Experience with system implementation / process change management is an advantage
Understanding of procurement processes is beneficial
Great communication skills, used to deal with stakeholders on executive levels
Self-driven, dedicated, flexible

Senior IT Transformation Manager Resume Examples & Samples

To be responsible, deliver & implement Project Change approach, plan and strategy that will by promoting the business vision and maintaining the benefit framework that links project delivery to the achievement of business benefits
To identify and support any additional change managers, change agents, and support users required for projects or systems, supporting the development of appropriate change management plans for all projects with change management requirements
To deliver customer facing and internal change management activities to ensure ongoing stakeholder and user engagement. Work to resolve ‘soft tensions' between technology projects and the relevant business process areas, flagging any potential issues to the management
To liaise with the owners of the relevant plans for technical & business process training, communications and stakeholder management to ensure that project change requirements remain fully linked to and part of the overall process for change management
To ensure any program change risks or issues are highlighted in good time to the appropriate boards
To ensure the capture & delivery of project change management requirements
Working with operational managers to embed changes within the business
Identifying what changes in processes, procedures and practices are needed to achieve change and deliver the planned benefits
Writing, refining and updating program benefits profiles and undertaking regular reviews with Project Managers to assess the benefits and disadvantages arising in the course of programs. Activities will include: Plan business change activities for the project
Coordinate the design and delivery of: Business Implementation Team and/or Change Network (engage with users) communications strategy and plan appropriate change impact assessment work, business readiness activities, stakeholder engagement and management approach, lead and promote effective ways of working within the team and managing and escalating risks/issues
Engage partner organizations (when appropriate) to leverage their brand and create joint change management promotional materials
This position is also responsible for ensuring that customers and associated MSI sales teams are notified about the change and are ready for the change
10+ years experience in leading business transformation through implementation of technology solutions with a discipline in change management and communications
5+ years of large-scale ($25M or more) technology transformation experience required
Experience with Services & Channel business
Ability to influence others and move toward a common vision or goal
Problem solving and root-cause identification skills
Bachelor's Degree 10+ years experience in leading business transformation through implementation of technology solutions with a discipline in change management and communications. 5+ years of large-scale ($25M or more) technology transformation experience required. Must be a U.S. citizen with ability to obtain necessary security clearance as required by government contract.Want to create a job search agent? Send this job to a friend

IS Transformation Manager Resume Examples & Samples

Lead the on-going transformation of Group IS, working closely with the IS Leadership Team
Develop the roadmap, plans and milestones for the on-going transformation and manage execution against it
Ensure the IS Transformation programme is well communicated across the IS Organisation and the Lloyds Register organisation to drive engagement and understanding of the programme and its outcomes
Support IS Leadership team and other Group IS functional heads in the detail planning of those activities in line with the Group IS roadmap
Sets up and oversees the governance structure needed to secure decisions associated with the transformation of the Group IS function
Defines and implements other key governance processes require to enable on-going improvement and control within the Group IS function
Leads the implementation of the KPIS to track improvements predicted as a result of the transformation. Works with heads of Group IS functions to embed them in their functions
Lead the design and implementation of the associated change management required to create a culture of increased team working, high performance teams, closer customer collaboration and clearer careers paths
Maintain the IS Operating model and ensure that any changes and implemented and embedded
Lead the definition and production of a regular IS Performance scorecard containing insight on key performance indicators within Group IS
Manage the communications across all Internal Group IS stakeholders to ensure for successful delivery of the transformation
Consider how emerging thinking and models on the organisation of IS (e.g. Gartner) could be applied to the Group IS function
Strong knowledge of PMO, Programme Management and change management processes, industry best practice, project management tools and processes
Possess expert knowledge of techniques for programme design, planning, monitoring and controlling programmes. Demonstrable experience in implementing a Programme framework to fit to an organisational culture
Strong communication and stakeholder management skills, proven ability to operate in a complex and diverse stakeholder environment
Knowledge of relevant international standards governing IT processes and operations
Proficiency in the English Language commensurate with the work
Experience of working in a multi-cultural and multi-disciplined environment
A degree or equivalent from a tertiary organisation recognised by Lloyd’s Register

Transition & Transformation Manager Resume Examples & Samples

Proven long-term project management and/or transition and transformation experience
Previous work experience in SSC and/or matrix organization
Experience with process change management / system implementation
Experience with projects within procurement / operations areas is preferred

Transformation Manager Resume Examples & Samples

Bachelor degree with a minimum of 5+ years related work experience required
Prior experience with Procurement process re-engineering and/or systems management is desirable
Knowledge of Procurement applications such as Ariba or Emptoris is a plus
Demonstrated success managing complex projects
Superior communication, analytical and problem solving skills
Organized, detail-oriented with ability to understand big picture
Able to deal with ambiguity - integrate, prioritize and rollout programs without clearly defined guidelines
Able to work independently and lead cross-functional teams to accomplish
Able to negotiate/influence at all levels to ensure effective and timely delivery of projects and initiatives
Experience managing client/partner relationships and expectations
High proficiency of PowerPoint, Excel, Word and Access

Senior Transformation Manager Manager Resume Examples & Samples

Drive the delivery of transformation programs
5+ years of experience leading increasingly complex transformation programs, working within a large, complex, matrixed organization
Experience leading project phases including requirements gathering, technical specification development, solution design and architecting, cost estimating, and managing project plans and staffing assignment

Transformation Manager Resume Examples & Samples

Black Belt certification, highly desired
Senior Leadership experience in managing change, process execution and improvement
Experience in preparing and delivering senior management briefings
Deep understanding of licensing models, contracts, and pricing arrangements
Familiarity with Software Asset Management lifecycle processes
Leadership skills and ability to work with teams
Ability to set and meet objectives

Transformation Manager Resume Examples & Samples

Develop robust and data driven business cases to inform investment and design decisions
Own the design of how a new service will be delivered by the business, developing business requirements and processes to define a robust operating model
Manage project budgets, delivery timelines and quality
Engage with Regional and local leaderships team to mobilize and train our offices to deliver new services
Facilitate workshops with senior stakeholders to build engagement and buy-in for the new service operating model
4-6 years of experience working in a management consulting or internal change function
A Bachelor's degree (2:1 Hons or above)
Experience in developing business process and requirements
Experience in the services industry (preferred but not essential)

PC Services Deal Transition & Transformation Manager Resume Examples & Samples

Managing the Transition program for all HP functions (Services, tools, process, Human Resources, Procurement etc) and co-ordinate all the Program Management Office (PMO) internal and external project activities
Establishing and ensuring that appropriate Transition and Transformation Methodology (TTM) processes are used/followed (such as reporting, risk management, lessons learned, quality, escalating, communications etc.) as listed in the SOW
Selecting and assigning SMEs to head each aspect of Transition/Transformation including: Technical Towers, HR, Finance and administration, Assets, 3rd party contracts, Governance, etc
Manage day to day customer relationship and communication at all levels
5+ years of exposure to IT / ITSM Services / ITOS / PC related Services sales, definition or delivery
Proven t rack record of Project or Program Management expertise of medium to high complex projects (5 years minimum, preferred large projects in workplace services Transition & Transformation)
Good knowledge of Information Technology Information Library (ITIL) or IT Service Management (ITSM)
Knowledge of Transition and Transformation Methodology (TTM)
Proven experience in Customer facing programs or activities
Business acumen in desired field
Excellent communication skills in German and English
Strong n egotiation skills

Site Transformation Manager Resume Examples & Samples

Facilitates cross-functional teams to drive the Site Transformation and Standard Factory progression
Manages Standard Factory professionals to drive business results
Monitors and reports the status of all projects to executive staff, project sponsors, clients and other stakeholders
Defines and drives the plan for Business Process/Program Mgmt. to achieve ACE Silver in line with operations
Responsible for mapping out the current end-to-end state of the Seating business model, and leading the execution/discovery of the future end-to-end state of the Seating business model
Facilitates communication between functional groups and the client(s)
Evaluates, develops, and/or implements standards and procedures for Std. Factory methodology, practices, procedures, and tools
Responsible for achieving the site agreed-upon yearly targets through continuous improvement and the Standard Factory initiative
Manages multi-million dollar project including budget and timeline adherence
4 years of experience in project management, leadership, and/or business process improvement
Minimum 3 years relevant experience leading continuous improvement initiatives
Demonstrated teamwork and leadership abilities
Strong computer skills and ability to learn new programs/software

Digital Transformation Manager Resume Examples & Samples

This is an international, location independent role and could be performed from any Fuels ESA site within Europe region
Bring the best in global retail experiences to BP – at pace
Development, build and rapid consumer validation of new offers and services
Implementation of global, technology enabled programs
Project management to initiate and deliver new technology capability in market
Close liaison with in country teams to drive project management and implementation
Identification of suitable external subject matter expertise required to deliver projects
Experience of rapid development and implementation principles
Payment, retail and loyalty technology architecture and operating principles
Project management experience in a major retailer, bank or transport sector OEM (Automotive, Rail or Aviation)
Experience of launching consumer or business facing offers or services

Workplace Transformation Manager Resume Examples & Samples

Apply a structured change management approach and methodology for the change related to the transformational and strategic Global Real Estate projects and change efforts
Champion, implement, and constantly improve the change management methodology
Ensure that business requirements are accurately defined, business implications and impacts of initiatives (including on cultural dynamics) are understood, and leadership decisions regarding change initiatives are informed through a thorough and thoughtful analysis and recommendations
Work with key stakeholders to identify and anticipate potential points of resistance; develop counter-strategies to reduce resistance and foster positive acceptance of change
Establish, train and manage a Change Agent Network comprised of individuals from the businesses being impacted
Support the execution of communication plans by employee-facing managers and business leaders
Create and implement reinforcement mechanisms to engage and enable the business to successfully accept and adopt the transformation
Work with project teams to integrate change management activities into the overall project plan and in a timely matter
Work with Strategic Planning, Design & Construction and Communications to support project implementation

Performance Improvement IT Transformation Manager Resume Examples & Samples

Bachelor's degree and approximately 5+ years of related work experience; preferably with 3 years in a business consulting role in a leading consultancy firm
Certifications in architecture frameworks or through an established architecture program with various levels of architecture certification (TOGAF, Zachman, Gartner)
Certification in ITSM frameworks (ITIL, COBIT, ISO/IEC 20000, eTOM)
A proven track record in supporting all stages of the business development cycle for large pursuits, with significant client interaction at all stages
Strong experience in project / service management lifecycle
Analytical and conceptual thinking skills with innovative capacity
Strong interaction/communication, presentation, meeting facilitation and teaming skills
Integrity, maturity and dependability
Able to effectively capture requirements, analyze and develop IT Strategy Roadmaps and Operating Models
Exceptional written and verbal communication and presentation (including workshop) skills
Demonstrated ability to build, develop and maintain long-lasting relationships with clients and networks
An ability to work collaboratively in a team environment
A high level of motivation, strong work ethic and ability to work under limited supervision (‘self starter’) in unstructured environments
Have the ability to think outside of the box and thrive on new challenges
Enthusiasm and ambition, to be instrumental to the further success of a growing practice area a willingness to travel on short notice to meet client needs; travel is estimated at 25%
IT Strategy & Roadmaps including

Agile Transformation Manager Resume Examples & Samples

Be familiar with various Agile methodology support tools like VersionOne, Rally, Jira, etc
Be experienced in managing technology development projects and programs
Easily communicate the complex priorities of a project to diverse teams and stakeholders
Develop system processes that enable rapid growth
Have strong skills in knowledge and project management
Conduct Agile process and maturity audits and assessments to ensure the development teams are practicing the Agile approaches and principles
Trigger and support Adoption and optimization of Agile processes, principles and practices by typically helping clients in several domains
Coaching Agile teams in all roles and functions
Master’s degree in computer science, engineering, information technology or related field
Between 3 to 10 years of full lifecycle implementation experience, with at least 2-3 years delivering products or projects utilizing iterative and incremental engineering approaches and Agile Methodologies
At least 1 to 3 years of formal Agile coaching/consulting around agile engineering concepts and approaches, directly coached teams through large scale agile process development
Certified in one or more of the following is a plus: Certified Scrum Master (CSM), Certified Scrum Professional (CSP), SAFe Agilist (SA), SAFe Program Consultant (SPC)
Fluent in English, and French and / or Dutch

Agile Transformation Manager Resume Examples & Samples

As an Agile Transformation Manager, you will have to
You have a significant experience facilitating agile meetings and ceremonies involving the customer and key stakeholders, from initial backlog creation through successful release
You are familiar with various Agile methodology support tools like Version One, Rally, Jira, etc
You are experienced in managing technology development projects and programs
You can easily communicate the complex priorities of a project to diverse teams and stakeholders
You have strong skills in knowledge and project management
You have experience at inspiring and supporting change at individual, team and organizational levels, in the adoption and ongoing improvements of effective and scalable Agile methods, processes, tools, and metrics
You help individuals and teams reach their highest potential and grow in a collaborative and iterative environment
You have previous experience in a consulting environment with demonstrated track record of continuing responsibilities, creativity and innovation
Between 5 to 15 years of full lifecycle implementation experience, with at least 2-3 years delivering products or projects utilizing iterative and incremental engineering approaches and Agile Methodologies
At least 2 to 6 years of formal Agile coaching/consulting around agile engineering concepts and approaches, directly coached teams through large scale agile process development
Management skills & experience (at least 2-3 years of project management)
Fluent in English, and French and / or German

Site Transformation Manager Resume Examples & Samples

Responsible for mapping out the current end-to-end state of the Interiors business model, and leading the execution/discovery of the future end-to-end state of the Interiors business model
Facilitates communication between functional groups and the client(s) of the Business Unit
Responsible for achieving Interiors’ agreed-upon yearly targets through continuous improvement and the Standard Factory initiative
Manages multi-million dollar projects including budget and timeline adherence
10 years of experience in project management, leadership, and/or business process improvement
Minimum 5 years relevant experience leading continuous improvement initiatives
Must be self-motivated, have strong interpersonal, written, oral communications and group facilitation skills with all levels of employees

Partner Transformation Manager Resume Examples & Samples

Serve as a key member of the Partner Business Development team in helping drive AWS Marketing and Sales engagements with our customers through our Partners
Work with AWS Partner Sales & BD teams, drive proactive of ROI/economic conversations with our partners
Develop a standard ROI framework and new spreadsheet models to be utilized by the AWS Partner team
Create a repository of collateral to be used by PDMs globally
Create market insights into partner business practices and the common issues in building an AWS practice
Work with internal stakeholder to communicate market realities regarding partners evolving needs
Prepare and present business reviews to the senior management team
Design Facilitated workshops and exercises that include data collection, data analysis, consensus building, and organizational buy-in
Productize select use cases like Disaster Recovery for our partners and build specific models (economic and enablement) around these use cases
Must exemplify Amazon Leadership Principles
Strong business sense, be technical and analytical
Capable of understanding complex business environments
Able to be influential to C-Level executives
Prior experience working with Senior Executives
Detailed Financial modelling, business modelling and analytics of large companies
Demonstrated ability to work effectively across internal and external organization
MBA or equivalent relevant business experience
Cloud or other IT experience with managed service providers
Big 4 consulting experience or equivalent with PE or strategic advisory firms
Executive level facilitator
LI-JM5

Digital Transformation Manager Resume Examples & Samples

Own the Digital transformation roadmap for your area (e.g. digital selfcare), ensuring alignment with Digital strategy
Responsible for delivery of the roadmap; joining the dots between project delivery and solution strategy
Tracks and monitor through appropriate governance boards and delivery lifecycle
Manage the programmes under your portfolio ensuring all business impacts, dependencies, risks, issues and contingencies are identified, tracked and actioned
Communicate your strategy, roadmap and delivery approaches to ensure alignment of stakeholders
Be an expert in your domain and leverage that expertise , within and without Digital, to enable BAU and projects, to deliver effectively
Work closely with the wider Digital team, Care, Online Sales and Marketing to design and deliver best-in-class capabilities to enhance the customer experience online
Working with technology to ensure online strategic needs are correctly reflected in technology strategy, e.g. a web architecture to deliver a single customer experience
Briefing change into technology and working with development, test and support teams to ensure quality delivery, to time and budget
Prioritise and plan in releases amongst wider business change and help technology shape their release plans to align
To manage the working relationship between key operational functions, e.g. Incident management and Digital ensuring optimal response for any digital issues that impact our ability to deliver against the business and digital objectives
Identify and clarify platform issues, raise actionable tickets and chase resolution
Ensure delivery of viable designs and experiences for functional site areas
Working with technology and Liberty Global to align on common frameworks and standards
Ensure consistently high quality
Good experience of project management in a multi- disciplined, complex and commercial environment
Good ability to manage uncertainty and understand the impact of this on portfolio / programme; proactive and forward-looking
Good understanding of business drivers and complex organisational designs and structures, and how this relates to portfolio/programme being managed
Good knowledge and demonstrable experience of project planning processes, dependency tracking techniques and methodologies
Good change management knowledge and experience
Stakeholder management, negotiation and conflict management skills
Excellent understanding of Digital technologies
Strong track record of delivery
Commercially focused

Transformation Manager Resume Examples & Samples

About 10 years of experience in program, project and change management
Strong Claims CL experience
IT project experience
Good knowledge of market best practices, processes and organizations
Functional management
Project and change management in an international environment
Strong knowledge of P&C and CL Claims processes and related value chain. Ability to deep dive multi-line of business processes (Motor, household, fraud, BI, Recoveries, …)
Knowledge of IT environment in order to facilitate communication and common understanding between business and IT stakeholders
Understanding of AXA’s organization and governance, good knowledge of entities local practices, environment and maturity
Drive to execution and results orientated
Written and oral communication and presentation skills
Ability to manage exposure to senior management
Influencing skills, ability to negotiate and challenge
Ability to organize and drive workshop sessions and to transfer knowledge and skills
Pragmatism to promote “test and learn” approach
Autonomy and flexibility
Smart risk taking capacity

Transformation Manager Resume Examples & Samples

The transformation manager will drive multiple projects simultaneously in the respective sites
Responsible for the overall success of the transformation projects under his/her sites and
The position is a key to delivering a successful project execution of the finance must win battles

Service Transformation Manager Resume Examples & Samples

Leading the management and execution of work streams contributing towards transformational change of our Service Experience
Driving delivery and benefits either for a single project, or, across a number of smaller projects
Translation of Service transformation recommendations into manageable work streams and delivering the agreed sign-off recommendations, including a work breakdown structure of projects within the overall programme governance
Development of high quality and deliverable recommendations
Work with the business teams to ensure the right specialist management resources are in place to manage and deliver the Service transformation Programme, following the required methodology and to the required standards
Work closely with the Head of Customer Experience Management to deliver regular reports on progress, manage risks and handle change control in an effective way according to the required processes and standards
Support internal communication for the service transformation programme and secure the commitment of key stakeholders
Driving upwards the service transformation value delivered, through the analysis and identification of incremental initiatives whilst also maximizing existing initiatives to meet business targets
Conducting post implementation reviews of both the analysis and delivery phases of programmes to continuously improve our service delivery methodology
Proven delivery experience within large organizations
Working as part of a team or taken full ownership of programmes through to benefits realization
Ability to influence Executive level stakeholders
Strong analytics skills
An understanding of a range of change management tools and techniques
High level of ambition to progress into senior level roles
Formal Six Sigma qualification and skills demonstrated through delivery of transformational change
Strong, demonstrable, business acumen and experience
Ability to manage high levels of ambiguity
Experience dealing with operational teams to help drive transformation programmes and operational change
Relationship management with the business, programme sponsor and key stakeholders
Proven ability to build and maintain long term stakeholder support
Organizational development and convergence - ensuring that the Programme contributes strongly to the on-going development of the business function
People Leadership and Development - providing direction to all personnel working on the Programme
Communications –managing multi-directional communication within a programme

Project & Transformation Manager Resume Examples & Samples

Manage OU project activities; plan, implement, assess risk & mitigation, manage change and deliver assurance by working cross-functionally with senior business and functional leaders to ensure resource management, integration with the SPU’s and OU’s business processes, prioritization and delivery
This role is designated as the Program Manager SPA for Darwin, one of our largest and most strategic transformation projects for the Americas region and will have responsibility for the overall work stream management, progress against plan milestones, performance/KPI delivery, and all PMO basics
Manage the day to day project portfolio process, aligning local, regional and global priorities and resources
Employ world class Project Management skills and champion continuous improvement
Work closely with the Lubricants PMO and central project teams to maximize the output quality of the projects by ensuring standard and consistent approach
Conduct yearly prioritization and selection of initiatives on behalf of the Americas OU and FU to ensure appropriate focus, delivery, and objectives are achieved
Ensure appropriate recommendation and decision making structure utilizing RAPID, PAG, MBR, and ALT meeting while providing regular monitoring and assurance of delivery with the governing forums
Lead and coach direct or indirect project resources, supporting their capability development and ensuring a strong project management pipeline
Awareness of all the project work being done in the region over and above day –to-day business, providing assurance of the feasibility and delivery of such
Regional owner of Lubricants PPM tools, processes and systems and making sure its consistent use with the region
Monitor execution and performance of regional projects, against predefines milestones, and report high level progress of the overall portfolio on a monthly basis
10 + years’ experience managing complex projects in a Marketing, Sales, or Operations capacity
Proven track record of leading complex and cross functional program management initiatives, with heavy emphasis on teamwork, engagement and inclusion of stakeholders that are meaningfully impacted by the change
Proven track record of project delivery against challenging deadlines and with-in budgets
Proven ability to manage multiple stakeholders
Proven ability to lead and motivate virtual teams beyond own level and area of expertise

Asean SC Transformation Manager Resume Examples & Samples

University degree, BBA or relevant professional qualification
MBA qualification and advantage
Extensive knowledge of country supply chain activities. Possesses at least 8 years of professional experience in Supply Chain, with a proven track record in project management
Ability to engage, build relationships with and influence senior leadership and key business stakeholders
Experience in major projects &/or logistics activities
Experience of Sales & Operation planning (S&OP) process define/redefine or implementation and management
Ability to manage ambiguities and make courage decisions
Strong communication skills and people management
Experience in driving change, managing conflicting priorities and re-directing resources to achieve outcomes
Familiarity with best practice project, program and portfolio management practices
Experience with performance management benchmarking and metrics
Project planning/ analysis expertise in

IT Transformation Manager Resume Examples & Samples

Qualification: 6-12 years of experience, Bachelor’s Degree
Should be proficient in Business Change Management, Industrialization, Architecture Knowledge and Vendor Management
Should have progressing skills on Project Financials, KPI´s & Reporting

Global NRM Transformation Manager Resume Examples & Samples

Be a great business partner to the Global Analytics Transformation Director, Global Data Services & Governance Director, country directors, finance directors, commercial directors and functional leads - through building great relationships, supporting and challenging with skill & holding leaders to account for full delivery. Openness and integrity are a must
Influencing skills are critical as this role must work in partnership with regional & in-market senior stakeholders, IS, HR, Procurement & external resources and must be able to influence at all levels of the business from analysts to CFO
Ability to lead others through ambiguity & change to drive clarity of execution
Prioritisation of disparate business requirements, alignment of priorities to Diageo’s Data Analytics Strategy and development of a highly effective global NRM Transformation program to solve immediate and future insights and Analytics business needs
Academic or professional qualifications in management and/or leadership are highly advantageous
Likely 10-15 years post qualified commercial / revenue management experience at a multinational company
Needs to be a very visible, credible leader, ability to lead others through ambiguity to drive clarity of execution
Experienced in Data Analytics platform structuring, insight capability development, CoE development, Data management structures and business information requirements exploration and definition

Senior IT Transformation Manager Resume Examples & Samples

Design and develop DevOps best practices for DevOps adoption across a large complex program
Provide oversight and leadership in all aspects of DevOps transformation and adoption
Lead/direct the DevOps transformation approach (in compliance with the contract), its major time frames, and delivery of contractual deliverables and supporting work products while using DevOps processes
Identify performance gaps in DevOps transformation and implement repeatable, sustainable processes to increase operational efficiencies
Assure processes and practices enable teams operate in an integrative and collaborative fashion
Develop DevOps training curriculum and design transformation workshops
Facilitate DevOps learning and development through individual and team coaching, deliver DevOps training, and facilitate workshops both, on-site and distantly
Develop client relationships based on value and personal interactions by exceeding client expectations throughout the project
Facilitate transformation of organizational governance functions to enable the adoption of DevOps processes and practices by the development teams
Actively try to identify areas of improvement and conceptualize methods on how to implement
3+ years of experience as a DevOps practitioner, working with most commonly used DevOps methodologies DevOps transformation and adoption for large and complex enterprise engagements
10+ years professional experience (5+ years in a consulting capacity)
Experience implementing and continually improving DevOps principles and practices, and coaching the customer on the recommended approach
Experience with proven modern practices such as Visual Modeling, UML, Refactoring, Unit Testing, Acceptance Test Driven Development, Continuous Integration etc
Strong written and verbal communications skills, including the ability to communicate solutions effectively to technical and non-technical audiences
Technical background with a deep understanding of modern DevOps practices preferred
Innovative thinking – ability to learn new tools and techniques and apply them to the program
Strong leadership and influencing skills, being able to interact with colleagues in Technology and the Business at all levels
Ability to function in a fast-paced environment with shifting priorities and tight deadlines
Ability to work independently and as part of a global team
One or more Expert-level DevOps certification(s) - SAFe Program Consultant (SPC), Certified Scrum Professional (CSP), ICDevOps Certified Professional (ICP) etc. - Scaled DevOps Framework experience preferred
DevOps Thought Leader preferred – written publications on DevOps, speaker at DevOps conferences, etc
Qualification: More than 9 years of experience, Bachelor’s Degree
Should be experienced in Business Change Management, Industrialization and Vendor Management
Should be proficient in Architecture Knowledge, Project Financials, KPI´s & Reporting

Transition & Transformation Manager Resume Examples & Samples

Implement the terms and conditions of the services signed in the contractually, either through HP delivery capabilities or working with third parties and/or delivery partners
Ensure cost, schedule and Service Level Agreement goals are consistently met
Hand over the deal to the final Account Delivery Manager (ADM), once the transition and transformation work has finished
Review the delivery component of all proposals made to customer along with the Solution Architect and Sales Account Manager during the Sales cycle
Develop delivery processes with internal /external parties to ensure rapid start-up of service
Act as an HP focal point in front of the customer from contract signature until hand over to ADM
Managing the Transition program for all HP functions (Services, tools, process, Human Resources, Procurement etc) and co-ordinate all the Program
Extensive knowledge of exposure to IT / ITSM Services / ITOS / PC related Services sales, definition or delivery
Track record of Project or Program Management expertise of medium to high complex projects
Experience in Customer facing programs
Excellent Communication

Digital Transformation Manager Resume Examples & Samples

Concept, scope, define, and execute various types of strategic and operational digital transformation initiatives, ranging from customer experience to operational strategy to process Improvement
Champions development of systems thinking, innovation and communication competencies across the enterprise
Catalyst for change, particularly driving agile adoption and development
Understand and analyze various drivers impacting key metrics and outcomes and provide a fact-based recommendation to the stakeholders
Ongoing scan, assessment, and business case development of emerging digital technology trends and relevancy to Citizens long term digital transformation vision
Mastery of Digital technology (e.g. Big Data, Digital Workplace, Mobile, AI, Blockchain)
5-7 years of Digital, Strategy, UX or Technology Experience
Agile/LEAN development
Excellent product and creative judgment
User experience

Agile Transformation Manager Resume Examples & Samples

Be a change agent and ensure smooth implementation of Agile principles within the different organization disciplines and thereby scrum teams
Build and execute organization Agile adoption plan
Work with Sr. management to pitch, define and receive budgetary approvals
Serve as an internal Agile coach & consultant
Work and manage the relationship with Agile trainers and consulting vendors
Establish the Agile Practices and adopt them to our internal needs
Build and lead execution of Agile education throughout the organization
Ensure effective application and execution of Agile principles, engineering practices and standards at the team level and throughout the organization

Project & Transformation Manager Resume Examples & Samples

Strong background in project management in a global environment, ideally familiar with IT project management
Familiar with expense management and/or can understand procurement strategies and associated business stakes
English - Fluent in speaking and writing (constant interactions with entities)
Good interpersonal skills given the high number of stakeholders
Keen to work in an innovative and changing environment
Change leadership, promote and drive transformation changes
Good ability to listen
Result driven within planning/budget constraints
Able to work and get results in international teams with no hierarchical structures
5 -10 years professional experience required, preferably within AXA including at least 3 years of experience in program management (IS implementation would be a plus)
Experience working in an international / multi-cultural environment

Transformation Manager Resume Examples & Samples

Work with key stakeholders to define objectives, metrics, strategy and execution plan for short, mid and long term. Be the transformation leader for the organizational transformation projects, training and initiatives
Support Group Functions & Transformation LT in making the fact-based, sound decisions on the IT transformation roadmap: this includes anticipating on risks/road-blocks and driving corrective actions & escalations as required
Create and drive Communication Plan and align with stakeholders while challenging Business/ IT leaders & decisions: question assumptions
Pro-actively drives the strategy execution process and ensures on-time execution of work stream milestones. Supports the work stream owners to understand barriers for execution and defines appropriate steps to overcome those barriers
Assist and advise project leads to best use of transformation management disciplines. Maintain processes to ensure transformation management documentation, reports and plans are relevant, accurate and complete
Strong stakeholder management skills, proven by management of multiple stakeholders inside a large client
Pro-active and persistent in discovering business priorities and translate them into opportunities enabled by IT
Change Communication Management experience
Proven track record in leveraging innovations and talent out of our partners
Strong communication & presentation skills in all layers of an international complex organization
Strong analytical, root cause & counter measure process skills
High level of energy and self-driven, high level of inter-personal skills
Ability to deal with complex organizations and situations and to deliver under pressure

Digital Transformation Manager Resume Examples & Samples

15+ years of experience in public services sales/consulting, of complex business software / IT industry solutions
Public services sales experience in the Commonwealth, Queensland, Victoria or NSW is highly desirable
Proven track record in public services business application software sales
Experience leading/managing in a team selling environment
Proven abilities on managing highly complex organisations and applying risk-mitigation strategies to support customer outcomes
Experience in design and facilitation of executive workshops aligning diverse perspectives and expectations
Experience working in diverse technology landscapes including process and technology integration issues
Experience in developing deployment project plans and long term IT Roadmaps
Experience building and retaining strong customer relationships
Business level English: Fluent
Local language: Fluent, Business Level

Global BPM Transformation Manager Resume Examples & Samples

Own the Global BPM transformation agenda & the full benefits case
Drive the transformation of the BPM strategy through hands-on leadership, senior business leader engagement, clarity of vision and determination to succeed
Build on existing data analytics capabilities, assets, frameworks and processes to define a practical and sustainable BPM transformation strategy and business change sequencing
Build and lead a network of highly engaged, highly effective and capable program, project and change professionals to execute the global BPM Transformation agenda
Lead, motivate and demonstrate drive to deliver global programs of change across BPM, influencing and delivering through others, creating focus and clarity for virtual working groups
Provide subject matter expertise, coaching and assessment/calibration in developing a strong pipeline of talent, inspire teams to deliver world class transformation performance and champion improvements in the capability across the Data & Analytics and BPM communities
Proven ability to impact and influence at a senior stakeholder level virtually across markets with solid networking, influencing & communication skills
Excellent relationship management skills with senior stakeholders is paramount
Experience interpreting business requirements, recognizing impact on business processes, and leading to a highly effective solution and transformation plan
Experienced in Data Analytics platform structuring, insight capability development, COE development, Data management structures and business information requirements exploration and definition
Knowledge of BI analytic tools ( MS BI, MSTR, SQL)

Transformation Manager Resume Examples & Samples

Support the ESC product to achieve its goals and build a scale in the regional ESC hub through centralizing activities to the CSC, Hungary
Driving re-engineering to achieve productivity and control enhancement for EMEA ESC through
End-to-end process improvement
Standardization of operational processes
Experience in Project Management
Macro development knowledge
2+ years of Accounts Payable and /or Procurement experience, preferable in operations environment preferred
Experience within a global operations or Shared Services environment preferred
Structural and analytical thinking
Being able to think in a whole process
Strong influencing and communication skills
Good command of English (other European language is preferred)
Taking ownership of initiation and delivery of process improvements
Good prioritization, escalation and time management skills
Strong technical skills in MS Office and Oracle
Financial accounting and control awareness preferable

IT Function Transformation Manager Resume Examples & Samples

Skills and Maturity Assessments
Capability Planning and Rollout
Frameworks, Tools and Methods, including Zachman; TOGAF; FEA; DODAF
Blueprint and Roadmap Development
Understanding and documenting existing systems and technology
Formulating business and technical solutions
Developing architecture diagrams, drawings, and visual communications
Developing models (conceptual, logical, physical, as-built) for business and technology solutions
Identifying, assessing and selecting alternative solutions
Gathering, analyzing and articulating high-level business capabilities and requirements
Coaching, mentoring and supporting systems development teams in implementing architectures

Transformation Manager Resume Examples & Samples

Proven ability to train and facilitate meetings
Strong understanding or Relevant labour legislation, Skills Development Act, SD levies Act, SAQA Act, Employment Equity Act, BBEEE Codes
CSI programme management would be advantageous
Ambitious, self-motivated, hardworking, result orientated, problem solver with a positive outlook and a clear focus on achieving commitments
A completed degree relevant to the role - advantageous
Ability to influence at all levels and manage relationships with key stakeholders
Proven ability to manage initiatives/ projects effectively
A minimum of 5 years' experience in a similar function of which at least 3 years' must be in operational BBBEE coordination and reporting ability to manage initiatives/ projects effectively

Lean Transformation Manager Resume Examples & Samples

Must have experience in Lean Six Sigma
Must have MRO Operations/Shop Floor experience
Must have knowledge in Materials/Demand & Capacity Planning / Supply Chain
Must have strong organizational / project management skills
Must have excellent presentation and communication skills required
Must have strong multitasking and time management skills
Must have good analytical skills; ability to identify root causes of problems and provide possible solutions
Must have excellent Organizational Skills
Strong usage of Microsoft office products required
Must have experienced in leading cross-functional teams
IT experience (database, programming)
Automotive production system experience
ACE Practitioner / nominated ACE Practitioner (or equivalent)
Certified Lean Transformation Leader (or equivalent)
2 -3 years of Operations Management experience

Digital Transformation Manager Resume Examples & Samples

5 years of functional and Business Process Design experience Project management and Team Lead experience Bachelor's degree*
Prior Consulting or heavy industry experience preferred
Knowledge of sales operations processes, technologies and organizations
Resources industry experience
Proven success in contributing to a team-oriented environment

Transformation Manager Resume Examples & Samples

Drive Sutherland forward: Oversee and build detailed program and project plans
Improve the company: Make recommendations to enhance processes and boost ease and efficiency
Define Sutherland’s reputation: Oversee and manage performance and service quality to guarantee customer satisfaction

Performance Transformation Manager Resume Examples & Samples

Manages taskforce projects to increase the effectiveness and drive execution of performance transformation
Drives project management for special projects on a per-demand basis
Structures ad-hoc taskforces throughout the 14 countries – establishes recovery plans, develop weekly cadence, performance tracking, unblock barriers
Works on various transformation elements end to end such as real estate, procurement and supply chain transformation, organizational model, integration etc
Gives process guidance to the teams and act as challenger of project performance
Coordinates progress presentations preparation
5 – 7 years experience and proven track record in project management or consulting
Prior participation in transformation programs desirable
Implementation capabilities as well as process optimization capabilities, Six Sigma, Kaizen, Lean etc
Hands-on experience with various performance practices and methodologies
Excellent execution skills
Good prioritization and problem solving skills
Knowledge of PMO tools
Excellent MS Office (Excel, PowerPoint, Word) skills
Willingness to extensive travels (75%)
Fluent in English (written & spoken)
Russian (written & spoken) desirable

Transformation Manager Resume Examples & Samples

Review and establish the ML Export / Import Detention & Demurrage policies on a timely basis
Liaison with AFLS project team to support GSC readiness activities in preparation n of upcoming BR6 release
Able to maintain focus on several simultaneous projects / activities
Support key project(s) connected to the organization goals to deliver results on Detention & Demurrage revenue generation & enhancement
Provide fast and competent responses to queries from all stakeholders namely Sales, PCM (Product & Charge Management), Customer Service, MLIT, Finance, GSC, other BPO team members, etc
Cluster interaction/partnering to obtain pulse of the process / Project
Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others via presentations & performance reports. Creates global performance matrix for disputes and customer behaviour patterns with sense of urgency
Participates in continuous improvement opportunities by providing specific feedback on types of issues encountered including trends to issues. Acts as subject matter expert to support the design of revised/new processes
Ensure excellence in analytical reporting & dashboards
Support use of the Maersk improvement model

Transformation Manager Resume Examples & Samples

Drive transformation efforts across finance and HR functions
Manage end-to-end process evaluation and design projects in collaboration with functional owners - standardizing, eliminating waste, and outsourcing lower value activities
Manage change - including communication, training, and evaluation of results
Design reporting and perform analyses to drive effective process improvement, eliminate mistakes and provide quick fixes
Partner with functional business leaders to maintain a process roadmap and governance process
Involves 15% international travel
Bachelor’s Degree in business with approximately 5+ years relevant experience in consulting, program management, or operations
Ability to autonomously drive and prioritize multiple initiatives
Skills in business partnership, project, and change management
Demonstrated experience deploying process excellence and streamlining business processes

Transformation Manager Resume Examples & Samples

Experience of programme management and/or system integration
Knows and understands project lifecycle
A background in a customer focused environment
Understanding of the drivers of operational excellence and great customer service
Experience of engaging and influencing senior stakeholders across the business
Facilitation of requirements gathering from cross organisation teams to develop significant business initiatives
Leadership and support of cross-organisation teams to deliver complex initiatives successfully
Understanding of regulatory, quality, safety and other statutory requirements relevant to the industry and service

Transformation Manager Resume Examples & Samples

Takes full accountability and ownership of executing assigned tasks as part of complex and high impact transformation projects within Nokia MN for mid and long term success and competitiveness of the company
Based on proven and well established financial & analytical skills, is able to advise and support TO management in successfully managing Transformation projects and taking decisions
Is key contributor to the operational and financial target achievement of MN/ Nokia transformation programs/projects
Support the safeguarding of project progress and milestone adherence as well as the controlling and reporting for projects and documents agreed measures to secure P&L impact
Responsible for analyses, simulation models, tools and templates to support planning, decisions and execution of assigned project
Regularly updates Transformation Lead and prepares project progress reports
Supports team in producing project material for stakeholder communication/ presentation
Closely cooperates with F&C and supports in analysing business trends and developments
Builds trust-based relationships with internal & external TO stakeholders (e.g. Market/ CT teams) and interacts / collaborates effectively with them to enable smooth project execution
Is sufficiently familiar with all MN TO Programs, thereby ensuring proper stakeholder management and seamless interlock

Digital Transformation Manager Resume Examples & Samples

Manage budget, scope, and quality of project/program
Align team and resources with company values
Operate in a matrix organization and develop influencing skills
Take accountability for execution of projects that are part of the program umbrella
Lead the execution of program tasks assigned to program level resources
Ensure end to end sequencing and coordination with partnering teams within the organization
2 or more years of project management experience as a senior project manager, with successful delivery of project more than 6 months duration
A minimum of 1 year experience in stakeholder management
A minimum of 1 year experience in the facilitation of issues and conflict resolution in a cross-functional environment

Materiel Services Lean & Transformation Manager Resume Examples & Samples

Lead and support of Lean projects within Materiel Services Directorate
Lead & Support of operational teams to install detailed Lean Solutions and relevant mgt. routines to ensure sustainability and continuous improvement
Develop and implement of competences on Lean principles, standards, methods & tools in the organization (training, coaching, support on Lean expertise, change and project management)
Perform diagnosis on Lean & Learning gaps of the materiel services organization
Development of learning solutions in close cooperation with the Materiel Services Subject Matter experts
Developing maturity criteria to enable the areas to identify gaps and continuously improve
Close cooperation with Customer Services Academy to foster continuous competences and learning solution development
Develop, implement and manage new concepts (aligned with Airbus solutions) to strive the organization to excellence in the People and Customer centric areas
Leading the development and the implementation of the communication plan for Materiel Services
Educated to a degree level in Engineering / Business Administration or equivalent
Advanced experience in Customer Services environment
Experience as Lean expert and good knowledge of Lean Principles
Experience in Project Management and conceptual work
Broad knowledge of development of competences and trainings solutions
Good communication skills as well as ability to design and hold workshops
Experience in coordination of stakeholders and develop shared solutions
Structured, reliable and proactive way of working
Fluent in English, German and Spanish are an advantage

Transformation Manager Resume Examples & Samples

Masters degree in engineering
Willingness to travel globally 90% of the time
Demonstrated experience in a multicultural environment
Extensive, hands on experience in Telecommunications roll outs
Experience in turning around problem cases successfully
Excellent powerpoint and excel skills
Ability to sell ideas to effect change

Digital Transformation Manager Resume Examples & Samples

You are a Senior Project and Change Manager
You are able to develop a vision and realize it
You have a good understanding of marketing and marketing program logic and objectives
You have a very strong feeling of customer’s needs and behaviors
You find creative solutions, innovation drives you
You can communicate effectively, both verbal and written, in Dutch, French and English
Social media and mobile devices, following digital evolutions and integrating opportunities are part of your DNA
You have experience in an advanced digital environment (f.i. banking world, etc.)
You have strong analytical skills with marketing science and work in close partnership with IT
You are a native multi-tasker and strong team player
You are fascinated by the digital world in all its aspects and are able to inspire others

NRM Transformation Manager Resume Examples & Samples

Drive adoption of the NRM Analytics Hub globally
Provide support to markets to deliver Revenue Management programme
Provide support to markets with the adoption of NRM and integration into company processes
Proved Strategic Pricing, Promotions and Trade experience
Commercial finance knowledge
Advanced analytical experience

Global NRM Transformation Manager Resume Examples & Samples

The role will define, implement and embed the global NRM transformation strategy into the business as a key enabler to delivering Diageo’s performance ambition
Working to define the NRM Transformation strategy in accordance with industry and data analytics best practise, enabling data and insights to drive NSV growth, operating profit and productivity/efficiency gains across the business
Supporting the business to accelerate the leverage of performance led insights across NRM
Work with the Global Data Analytics Transformation Director and GDBS Strategy Director to define a clear and compelling Global NRM Transformation strategy
Likely 8-15 years post qualified commercial / revenue management experience at a multinational company
Experienced in transformation risk assessment and management

Senior Journey & Transformation Manager Resume Examples & Samples

Responsible for leading change projects in partnership with RMG units using design-thinking and lean six sigma improvement methodologies
Liaise with senior management and/or other stakeholders to drive outcomes
Conduct training and workshops
Provide hands-on support for transformational journeys within RMG across markets
Understand & map processes to drive digitalisation using RPA, Machine Intelligence in collaboration with all RMG teams

Journey & Transformation Manager Resume Examples & Samples

Responsible for driving implementation of design-thinking, human centered design and lean startup methodology within RMG
Lead internal change management projects in partnership with RMG units
Design and conduct training and workshops
Provide hands-on support transformational journeys within RMG
Identify and resolve issues and conflicts, escalate issues as needed, and provide regular progress updates to senior management

Transformation Manager Resume Examples & Samples

Project manage the overall transformation process of the construction IT infrastructure
Lead the business process in developing a roadmap for a sustainable IT architecture in the construction landscape
Engage with relevant stakeholders to ensure business needs are mapped and covered in the roadmap
Deliver and implement key projects in the established roadmap
Continuously support and develop the construction IT infrastructure to secure data integrity in planning and performance management activities

Digital Transformation Manager Resume Examples & Samples

Be able to articulately present digital concepts to senior management
Support the delivery of client work
Minimum 5 years of business development and sales experience in the communications, media and tech sectors
Minimum 5 years of digital experience covering one or more of: digital commerce, digital strategy, digital marketing, content services, mobile applications, digital analytics
Good listening skills, ability to ask questions and probe to uncover issues

Transformation Manager Resume Examples & Samples

Support the successful execution of critical NAB Transformation governance and program management activities (detailed below)
Maintain initiative master list, initiative charter, status report, program dashboard, risk and issue management, and business case summary
Develop integrated initiative specific work plans, reflecting more granular dependencies, milestones, deliverables and deployments (i.e., national, geographic and/or customer)
Collaborate and partner closely with initiative teams to ensure successful realization of Transformation goals and deliverables; may require serving as initiative team member as needed
Deliver timely, detailed and clear update communications to Transformation Office and leadership
Support presentation development for Transformation Leadership Team meetings as needed
Demonstrate strong project and/or program management capabilities
Exhibit a bias for action
Able to work autonomously and be comfortable with ambiguity
Be a strong collaborator and partner to initiative teams and Transformation leadership
Focused on delivering high quality and timely deliverables with a positive approach towards the work
Demonstrate excellent analytical, critical thinking and problem solving skills
Able to effectively work in a highly-matrixed organization, handling competing priorities and connecting the dots across
3 years of project management experience
Experienced with project/program planning experience using tools such as MS Project and Tableau preferred
Bachelor's Degree, in an engineering, business or analytical discipline
2 years of strategy consulting firm experience preferred
Prior Consumer Packaged Goods experience and/or Supply Chain experience in manufacturing, operation and/or logistics preferred

Transformation Manager Resume Examples & Samples

Minimum 10 years of experience in F&A domain or with Process Excellence / Improvement background
Minimum 6 years experience in any ERP is mandatory; experience in different ERP’s like SAP, IFS, MS-Dynamics are preferable
Certification in Six Sigma Black Belt or Project management is preferable
Effective communicator who can and will drive the necessary changes within area of responsibility by making presentations & negotiatiating discussions with stakeholders
Able to analyze & solve problems, initiate & implement changes by working in a structured & well-organized manner; innovative and able to grasp the big picture from a global perspective
A considerable driver and thrives on taking ownership and responsibility of challenging new tasks; ability to excel in performance under minimal supervision
Ability to comfortably work across teams & communicate at all levels in department – and listens to demand and concerns from the same
Ability to influence the course of action that determines the achievement of results
Ability to think beyond the box & willingness to go the extra mile to meet project deliverables

Transformation Manager, Maternity Leave Resume Examples & Samples

Engage with Business leaders to agree priorities for change to align with overall Business Strategies
Responsible for project setup, scope definition, creation and management of plan, workshop facilitation and documentation, status reporting
Day to Day Project management of Consumer Lines Platform Migration (and other projects as required)
Proactively anticipate and work towards mitigating risk to project execution or stakeholder engagement
Triage requests from Irish Business to deliver process and / or IT change and where appropriate recommend a delivery approach
Engage with Business and IT stakeholders to initiate projects. Responsible for managing vendor on-boarding, project setup, terms of reference and scope definition
Triage requests from Global / Regional projects and facilitate engagement with Irish Business to define project scope, activities and resourcing
Assess impacts of external drivers of change and how the branch will be impacted, to identify changes required within the business and how these changes can be executed in conjunction with branch priorities

Digital Transformation Manager Resume Examples & Samples

Support Digital Transformation system planning, testing, deployment, implementation, and change management
Apply a change management process to support employee acceptance and adoption
Support the design, development, delivery and management of D365 communications delivery to internal stakeholders in the home and field offices
Conduct change impact analyses and assesses change readiness
Provide input, document requirements, and support the design and delivery of system training programs
Evaluate and ensure user adoption and readiness
Manage the change management plan including tasks such as producing deliverables in line with the project timeline, conducting change impact assessments at the process and sub-process level, and ensuring project plan includes change-related dependencies
Ensure non-core team employee and end-user perspectives are incorporated into the design of the system and process changes
Assist with staff engagement, outreach, and focus groups for end-user input and feedback on the system design and rollout plan
Support integration of change management activities into project management plans and activities
Foster and demonstrate a workplace inclusive of creating opportunity, serving others, building trust, innovation, and exceeding expectations
Bachelor’s degree required; Master’s degree or equivalent work experience preferred
Minimum three years of relevant work experience in international development, project management, change management, ERP implementations, communications, and/or large-scale organizational change efforts
Exceptional communication skills, both orally and in writing
Ability to establish and maintain strong relationships, and work collaboratively with and through others
Ability to influence others and move toward a common vision or objective
Willingness to travel and work abroad a minimum of 4-8 weeks per year; experience living or conducting volunteer work in developing countries preferred
Foreign language proficiency in French preferred

Transformation Manager Resume Examples & Samples

Participatesas a member of a Testing Team
Utilizing the TSSE testing methodology and compliance to TMMi L3, applies specialization to develop a Test Plan for a test level to be executed for a project, as specified in the Testing Strategy for the project
Coordinates and collaborates with others in analyzing collected requirements to ensure the Test Plan and identifiedtesting solutions meet customer needs and expectations
Assists in the preparation of estimates for the performance of the various activities defined in the Test Plan
Designs complex testing scenariosand test cases that will demonstrate conformance to all functional and non-functional requirements, relative to the test level, as defined in business or technical specifications
Reviews and analyzes test results to confirm, establish, and communicate the cause of the discrepancy
Identifies inadequacies and improvement opportunities in the methods/standards and recommends changes
Stays current on established tools, techniques, and technologies. Supports/leads knowledge management and collaboration through participation in testing discussions, communities and improving testing collateral through lessons learned
Manage testing team on the project level including functional and non-functional testing activities
Comply and follow the TMMi standards and process areas in the projects
Can be specialized either in functional AND/OR NonFunctional Testing
Must have secondary skills according to the latest strategy directions (Telecom, BI, Mobile testing, Sharepoint, Big Data
Responsible on the KPIs monitoring and control
Track team utilization and productivity
Deliver the projects on time and within estimated effort and budget
Knowledge transfer within the project team
New Comers onboarding and Orientation in the project
Deliver KPIs and workbooks on monthly basis
Review and deliver the monthly resourcing dashboards
Review and deliver the Automations plans and ROI sheets
Review the Headcounts delivered every month and validate it versus the BCs
Review the test cases details and report the ZBB data
Managing the SharePoint site content for VSSE testing team
Responsible about the Accelerate programme and reporting our progress
Follow up with the L&D team for any data required regarding the trainings of the testing team
Maintaining the TSSE Calendar for AT team
Review and Deliver the CXX sheets on monthly basis

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