Assistant, Support Resume Samples

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FH
F Haley
Florencio
Haley
9018 Gibson Unions
Chicago
IL
+1 (555) 626 2175
9018 Gibson Unions
Chicago
IL
Phone
p +1 (555) 626 2175
Experience Experience
Houston, TX
Assistant Support Manager
Houston, TX
Hilll, Leffler and Auer
Houston, TX
Assistant Support Manager
  • Enquiring mind
  • Flexible working attitude
  • The jobholder will ensure the fair treatment of our customers is at the heart of everything we do, both personally and as an organisation
  • Lead the Investigations Team, in their enquiries into fraudulent account activity, ensuring all avenues are investigated and reported to the relevant internal departments
  • Ensure compliance of both general and anti-money laundering and anti-terrorist financing (AML/ATF) compliance controls as well as operational risk controls in accordance with HSBC or regulatory standards and policies; and optimize relations with regulators by addressing any issues
  • Responsible for reviewing security files for bad debt write off
  • Monitor and maintain the recording of account related frauds and customer complaints received by customer services and those addressed to members of the Board and Exec
Dallas, TX
Executive Admin Assistant & Board of Directors Support
Dallas, TX
Connelly, Auer and Leuschke
Dallas, TX
Executive Admin Assistant & Board of Directors Support
  • Establish workflows for every meeting & track progress
  • Supports preparation for DFS board meetings and assists with production of board materials
  • Handles logistics for DFS board meetings including scheduling meetings, securing meeting rooms, working with catering and handling special board requests
  • Assist in the production and distribution (internal and external) of hard copy board books
  • Takes complete ownership of specific, ongoing projects, independent of manager
  • Offers solutions for continuous process improvements and efficiencies
  • Works collaborative with other personnel in the Department for projects involving the Executive Committee and Board of Directors
present
Chicago, IL
Senior Executive Assistant Support a High Performing Leader
Chicago, IL
Hansen Group
present
Chicago, IL
Senior Executive Assistant Support a High Performing Leader
present
  • Manage or coordinate small projects, providing cost-effective approaches
  • Provide excellent customer service
  • Prioritize work by considering its risk; importance; and potential business, organizational, or client implications
  • Timely delivery of high quality work
  • Build strong teaming relationships with internal and external clients; work cross-functionally to achieve goals
  • Perform detailed and accurate calendaring
  • Develop or update spreadsheets and other tracking or monitoring of community engagement donations or similar initiatives
Education Education
Bachelor’s Degree in Proficiency
Bachelor’s Degree in Proficiency
Illinois State University
Bachelor’s Degree in Proficiency
Skills Skills
  • Able to prioritise, and meet deadline
  • Excellent note taking and touch typing skills (40 words per minute)
  • Should have excellent verbal and written English communication skills
  • High levels of organisation skills and attention to detail
  • Excellent time management skills - acts responsibly and can be counted on to keep commitments 
  • Ability to use initiative, to cope under pressure
  • Strong planning, organization and analytical skills 
  • Excellent PC (MS Office Applications incl. PowerPoint, EXCEL and WORD) and typing skills. 
  • Computer literate - Excel, PowerPoint and Word
  • Maintain the strictest confidentiality and security of conversations, documentation and files at all times
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15 Assistant, Support resume templates

1

Assistant Service Manager Mac Support Resume Examples & Samples

  • Detailed knowledge of Mac hardware and software standards in an Enterprise environment
  • Casper server knowledge
  • Detailed knowledge of Windows client- and server environments, network protocols as well as Microsoft Office products
  • Training in an IT-related job and at least 3-5 years of relevant professional experience
  • Experienced in Internet-, Intranet-, E-Mailing-usage and standards as well as file sharing
  • University or technical degree in computer science
2

Executive Assistant Support Resume Examples & Samples

  • Screening all incoming calls
  • Reviewing all incoming emails, as well as composing and answering emails on behalf of Executive
  • Coordinating all travel arrangements i.e. flights, hotels, cars, etc
  • Performing other duties as assigned
  • Some college preferred
  • Must have minimum 5 years administrative work experience supporting top-level executives
  • Knowledge of company and entertainment industry required
  • Ability to use the utmost discretion when handling confidential information
  • Intermediate Microsoft Word and Outlook required. Basic Excel skills preferred
  • Must have strong spelling, grammar and basic copy editing skills
  • Must be flexible and able to work overtime as required
  • Must be tactful with personnel at all levels of the Company
  • Must have good attention to details, maintain confidentiality, problem solve (within scope of responsibility)
  • Must speak and write clearly and effectively
3

Senior Executive Assistant Support a High Performing Leader Resume Examples & Samples

  • Skillfully draft correspondence and communications using appropriate EY standards
  • Perform detailed and accurate calendaring
  • Prepare and submit accurate time and expense reporting
  • Arrange all components of domestic and international travel to include visas when necessary
  • Demonstrate knowledge of relevant firm and service line resources, policies and guidelines
  • Build strong teaming relationships with internal and external clients; work cross-functionally to achieve goals
  • Attend events as a corporate representative
  • Act as liaison and maintain open lines of communications among senior executives, internally and externally
  • Review and respond to executive’s emails; Respond to routine correspondence on behalf of executives
  • Prioritize work by considering its risk; importance; and potential business, organizational, or client implications
  • Develop or update spreadsheets and other tracking or monitoring of community engagement donations or similar initiatives
  • Use judgment and initiative to determine approach or action to take in non-routine situations
  • Anticipate and prepare materials needed for conferences, appointments, and meetings
  • Timely delivery of high quality work
  • Exceptional written and verbal communication
  • Experience composing effective communications from draft
  • Demonstrated ability to maintain confidentiality and to work with integrity
  • Strong attention to detail with appropriate follow-through and commitment to quality
  • Competence using analytical skills to resolve complex problems
  • Proven ability to prioritize heavy work volume
  • Demonstrated ability to manage projects and work without supervision
  • Domestic/international travel planning experience
  • Skilled in Microsoft Excel, Power Point and Word
  • Proficiency using email applications
4

Seasonal Support Stylist Assistant Bellevue Square Resume Examples & Samples

  • Maintain a fashionable professional image and be a customer service role model
  • Wardrobe every customer
  • Develop an extensive personal clientele
  • Superior selling skills
  • Knowledgeable and enthusiastic about high-end, designer fashion
5

Personal Stylist Assistant Sales Support South Coast Plaza Resume Examples & Samples

  • Maintain the cleanliness of the sales floor, cash wrap area, and stockroom
  • Assist customers at checkout with sales, returns and other transactions
  • Fulfill customer orders from store inventory in a timely manner with a high fulfillment percent and sense of urgency
6

Clearance Sales Assistant Temporary Support Resume Examples & Samples

  • Standard layout, uploading images, adding missing data (RRP, WHS, Gender)
  • Keeping the offer file updated
  • Order entry and order execution in SAP. This includes
  • Creation of sales orders
  • Allocation of stock
  • Creation of delivery notes
  • Creation of invoices
  • Maintain data integrity by updating relevant trackers in a timely manner – order overview, discount report
  • Support all activities to ensure a timely outbound of shipments from all warehouses, this includes
  • Aligning outbound schedules with warehouse
  • Monitoring the progress of outbound shipments
  • Pro-actively identifying possible challenges and addressing them to the sales team
  • Support sales team with creating standard inventory reports
7

Team Assistant to Support Existing EAs Resume Examples & Samples

  • Coordinating meetings such as regular 1:1s, team events, workshops, away days, operational meetings. Facilitating such meetings and assisting with minute taking where necessary
  • Booking extensive international travel including flights, hotels, transfers and visas
  • Managing communications, working alongside comms team to cascade information where necessary and keep team well informed on structural changes, upcoming meetings and the VP’s movements
  • Producing and editing presentations and documentation within the “house style”
  • Processing Expenses and purchase orders and overseeing budget management, monitoring team expenditure on behalf of VP
  • Acting as first point of contact, screening and directing a large volume of cold calls as appropriate
  • General administration such as managing emails, printing, photocopying, scanning, team compliance management, resource tracking and other responsibilities required according to the needs of the business
  • Juggling the needs of the department, personally managing the time spent supporting so that they receive an equal and appropriate level of support
  • Holiday cover for 2 Executive Assistants supporting the department's VPs and SVP
  • Interacting with HR / financial / recruitment systems / raising reqs
  • A previous Executive or Personal Assistant experience at director level or above in a large global organisation
  • Experience supporting more than one individual at once highly desirable
  • Experience in a busy, open plan office environment
  • Experience supporting a large team and both knowing what to prioritise but also having the confidence to push back or say no to certain demands when necessary
  • Metrics and reporting - an understanding of reporting / financial analysis would be highly advantageous
  • I.T literate – Office Suite and Mac experience - essential
  • Excel savvy - familiarity with coding highly advantageous
  • Experience of Google and cloud based software
  • Degree level education - desirable
8

Technical Support / Systems Assistant LA Resume Examples & Samples

  • Provide general assistance to the Systems department
  • Set up and/or relocate hardware and software as required
  • Other ad hoc duties providing technical support within the studio
  • Excellent interpersonal skills and a patient manner
  • Able to communicate well with a variety of people
  • A willingness to learn and proven problem solving skills
  • Demonstrable experience of working under pressure
  • Experience of Linux, PC and Mac
  • A general understanding of VFX and film
  • A degree in IT or Systems administration
9

Sales Support & Administration Assistant Resume Examples & Samples

  • To provide administrative support to the business of Paul Smith Australia and New Zealand including
  • Independent and Department stores including managing the office diary to assist with booking sales appointments, deal with incoming customer enquiries and general office duties
  • Ensure the smooth processing of all deliveries in collaboration with the UK Distribution Department by updating the deliveries spreadsheet
  • To assist the Sales Manager in the formulation of strategies & objectives designed to increase sales in Australia and New Zealand by ensuring that all forward orders and stock orders are processed to an agreed deadline
  • Processing Wholesale and Australian online returns and dealing with Australian online and general customer enquiries via email and telephone
  • To develop excellent relations with Australian and New Zealand clients, implementing good after sales care and liaising with UK Head Office customer services team as necessary
  • Good level of education to HSC level standard or administrative based qualification
  • Previous administrative experience in fast paced Wholesales Sales environment or similar to a high level
  • Experienced in providing a high level of customer service
  • Ability to input accurate sales orders quickly
10

Executive Assistant / Sales Support Resume Examples & Samples

  • Computer literate - Excel, PowerPoint and Word
  • Excellent note taking and touch typing skills (40 words per minute)
  • Should have excellent verbal and written English communication skills
  • High levels of organisation skills and attention to detail
  • Maintain the strictest confidentiality and security of conversations, documentation and files at all times
  • Ability to use initiative, to cope under pressure
  • Able to prioritise, and meet deadline
11

Wholesale Support / Sales Assistant Resume Examples & Samples

  • Process orders, repairs, invoices, and consignments
  • Communicate and collaborate with internal and external departments
  • At least 2-5 years of sales experience in the jewelry market
  • Exceptional written and verbal communication abilities
  • Solid retail math skills
  • Proficient in Microsoft Office Suite; strong Excel skills
  • Ability to handle conflicting priorities while adhering to strict deadlines
  • Please submit your resume for immediate consideration
12

Assistant Technical Support Engineer Resume Examples & Samples

  • You work in a team solving technical problems for internal and external customers of Volvo Trucks, Renault Trucks, Volvo Bus and Volvo Penta
  • Your main activity is to assist dealers in your language area with parts queries, electronics and diagnostics
  • You’re in contact with dealers, designers and product engineers
  • You have a technical background (automotive engineering,..) or by experience and interest you have built up a broad technical knowledge
  • You are able to write, interpret and understand technical
13

Lab Assistant Station Support Resume Examples & Samples

  • Physical receipt and initial processing of work items from customers, utilizing in-house proprietary software
  • Packing equipment in accordance with ANSI N45. 2. 2, preparing related shipping paperwork and inputting data into the shipping database
  • Distribution of work products, equipment and parts among lab entities
  • Pick up and deliver equipment from/to customers using company vehicle
  • Provide assistance to walk in customers
  • Pulling instrumentation from the warehouse, restocking consumables, maintaining the work area and other similar tasks
  • This entry position requires learning and executing the processes used at PowerLabs to receive and distribute equipment to be worked on by technicians, then package and ship the equipment back to the client. This position requires a willing learner who works well within a team framework. This employee will learn and implement the work management system and program that facilitates their individual jobs
14

Assistant VP Application Support Resume Examples & Samples

  • Provide guidance, coaching and development opportunities appropriate to each direct report’s individual needs. Perform all necessary management functions, including hiring, evaluations, merit allocations, and disciplinary action as required
  • Provide leadership of long-term strategic initiatives as well as tactical support efforts of Scottrade’s technology applications; Evaluate current and future technologies and services, and serve as a decision maker for vendor activities at the evaluation, acquisition, and support stages
  • Develop processes, procedures, and practices to maintain alignment to security and patch compliance, configuration standards, and vulnerability remediation
  • Develop processes and procedures that continually improve the supported technologies, projects and support services and are consistent with the IT Service Management discipline, leveraging best practice frameworks, such as ITIL, Six Sigma, etc
  • Act as an escalation point and provide recommendations for team members in resolving personnel and project related issues
  • Develop reporting frameworks to effectively communicate to senior management, all activities and progress in terms of business value via Key Performance Indicators including Customer Satisfaction, System Availability, Break/Fix Resolution Rates and Project Deliverable Success Rate
  • Participate in the development and negotiation of service level agreements/objectives, as well as service catalogs, with IT and Business management, and third party vendors
  • Represent the Application Support department by working with other IT and Business Management to solve business and IT problems, and successfully execute projects
  • Partner with IT and Business service owners to foster collaboration during design, transition, and operational support of business and IT services to ensure service stability and availability
  • Communicate decisions, priorities and relevant project information to appropriate levels of staff
  • Lead, mentor and motivate team members to implement the department strategy
  • Use data and key performance indicators to identify trends and recommend corrective action plans as necessary
  • Support budget management, planning and expenditure
  • Strong knowledge of the enterprise infrastructure operations/production control and operational processes, including knowledge of best practices
  • Excellent understanding of and ability to apply service management best practices
  • Expert in general management knowledge and skills such as departmental goal setting and planning, budgeting and personnel administration
  • Advanced project management and documentation skills and great attention to detail
  • Ability to create a high-performing team; successfully lead initiatives, projects and activities that support departmental and organizational goals
  • Strong organizational, people management and leadership skills
  • Excellent interpersonal skills, including the ability to work across the organization and interact/influence/negotiate effectively at all levels of management and peers
  • Ability to think critically, solve problems, make decisions and build trust across the organization
  • Ability to effectively judge talent and position/reposition people to be most effective
  • Intermediate level proficiency with Microsoft Word, Excel, and Outlook
  • Foster company success through a professional appearance, being courteous to customers and all Scottrade associates and by having a positive attitude
  • Master’s degree in Business, Finance, or a related field, or equivalent combination of education and experience preferred
  • 8+ years of technical experience in current Intel/Windows and/or Linux-based applications, middleware, and support tools and techniques, including high availability and disaster recovery environments required
  • 7+ years of management/supervisory experience required
15

Assistant, Support Resume Examples & Samples

  • Facilitates scheduling of appointments with attorneys, physicians, and/or adjusters.and internal staff
  • Schedules and helps plan meetings and conferences with internal and outside persons and groups
  • Compile dbase data regarding department's operations for statistical reports in the Program
  • Records, transcribes, edits, and types a variety of correspondence, reports, letters, minutes including matters which are of an important and confidential nature
  • Establishes, maintains, and updates confidential files and record systems
  • Performs related miscellaneous duties as required by the position and as directed by supervisor
  • Minimum three (3) years of progressively responsible secretarial experience
  • Legal secretarial experience desirable
  • High school diploma with two (2) years of college and/or business school preferred
  • Minimum two (2) years of college and/or business school preferred
  • Desire to complete a paralegal course to become a ABA certified paralegal within a reasonable length of time
  • Customer service aptitude demonstrated through Customer Service Assessment
16

Services & Support Technology Assistant Resume Examples & Samples

  • Monitoring Infrastructure business process
  • Trigger the support process based on monitoring result
  • Record and report business process status
  • Assistant to provide authorizations to support colleagues
  • Check and fix inconsistent between different applications
  • Create and improve documentation to advance support offerings
  • University student, will graduate in July 2017 onwards
  • Have time to work in SAP ZhangJiang Office more than 3 days per week, during your semester and school vacation
  • Excellent communication skills in both verbal and written English
  • Detail-oriented, excellent analytical skills and effective problem solving skills
  • A real team player with initiative and 'can do' attitude who learns and adapts quickly in an International team environment
  • Computer Science, IT, Engineering or Mathematics related major preferred
  • Knowledge in SAP Basis, Linux server, File server, Database management preferred
  • Internship duration is 6 months
  • Willing to extend for another 6 months is a plus
17

Assistant VP, Head of Production Support Resume Examples & Samples

  • Set-up and run an application service desk that faces off to the users and provides application incident and service request management
  • Define an IT application support strategy to deliver ever-increasing value to the business
  • Manage, support and maintain the running of business applications and core IT systems/services
  • Adopt and configure in-house available ITSM tool (ServiceNow)
  • Accountable for the day-to-day exception handling, incident management, major incident handling and communication
  • Define and maintain overall responsibility for incident management, problem management, change/configuration management, release/deployment, operational readiness, capacity/availability management, health checks, application monitoring, service analytics and reporting and production governance
  • Define OLAs and SLA wherever applicable
  • Implement proactive checking, monitoring and exception based alert handling
  • Work with the Infrastructure Services group to ensure
  • Partner with business leaders across IT and other business units, both locally and globally. Develop and maintain strong working relationships with various stakeholders. Maintain regular communication to ensure transparency
  • Manage and inspire the team. Mentor existing and hire new staff. Ensure a high level of employee engagement and effectiveness. Plan and organize resources to successfully deliver on the overall IT strategy
18

Assistant Support Manager Resume Examples & Samples

  • Managing a team and working within a demanding environment, the roleholder is involved in the full spectrum of work and/or issues dealt with by their team. This role requires the jobholder to have a good knowledge and understanding of their business area and how it operates
  • Minimum 2 years relevant experience working in an administrative role or team
  • Excellent planning and organisational skills with experience of working under pressure
  • Proven ability of using their initiative
  • Ability to prioritise workload effectively
  • Thorough understanding of bank and departmental procedures, functions and activities
  • Experience of having worked in a Corporate environment
  • Good computer and IT skills, including all Microsoft packages
19

Assistant Technical Support Engineer Resume Examples & Samples

  • You are part of the Technical Dealer Support Team where you support the Connectivity and Productivity services and hardware for the Volvo Truck and Renault Truck brand. The systems are based on the latest digital, wireless communication technologies; the integrated systems are available in several designs and with high level of customization
  • You give technical support and solve hardware and electronic related problems for end-users, dealers and Market Companies, in your own language area
  • You give regular feedback on the supported products towards quality managers and developers
20

Event Support & Office Assistant Resume Examples & Samples

  • Deadline setting and documents collection
  • Liaise with the vendors before and during the event
  • Contact point with the people responsible for the event in the regions
  • Documents preparation (speech and agendas)
  • Operational tasks related to the event and on site presence for all the week
  • Back office activities
  • Support in the day to day Office activities, including internal travel arrangements, meeting rooms booking, expense reports, office support..)
21

Assistant Sales Support Resume Examples & Samples

  • High level of expertise in Excel, Powerpoint, Words Due diligent Great with numbers
  • Knowledge in RacF
  • Be detail-oriented
  • Number-driven individual
  • Have an excellent time-management skill
  • Able to handle and prioritize workloads
  • Be supportive and collaborative
  • Able to coordinate with all level of staff
22

Business Support / Administration Assistant Resume Examples & Samples

  • Answering and directing incoming calls
  • Supporting the team with administration assistance
  • Superior Word, and well developed Excel, PowerPoint and Outlook skills
  • Document Management
  • Upholding company policies and procedures
  • Formatting documents for proposals and reports
  • Staff timesheet and expense management
  • Petty cash reconciliation
  • Liaising with interstate offices
  • Organising meetings
  • Research as required
  • Maintaining the office appearance and supplies
  • Display high level of attention to detail and accuracy
  • Excellent communication and listening skills
  • Strong multi-tasking and organisational skills
  • Previous experience working in a consultancy environment would be highly regarded
23

Assistant Support Manager Resume Examples & Samples

  • Manage a team of 5 people
  • Lead the customer service team, in their negotiations with customers, depots and other internal departments, in an effort to resolve disputes amicably
  • Hold regular meetings to review and monitor individual files, ensuring all complaints are responded to appropriately and within a timely manner
  • Lead the Investigations Team, in their enquiries into fraudulent account activity, ensuring all avenues are investigated and reported to the relevant internal departments
  • Monitor and maintain the recording of account related frauds and customer complaints received by customer services and those addressed to members of the Board and Exec
  • Responsible for the escalation of files to Area & Regional Manager level, where required
  • Support and advise teams on individual files
  • Ensure procedures and processes are followed
  • Responsible for reviewing security files for bad debt write off
  • Referral of potential trends/concerns to Support Manager & Head of Credit
  • Produce periodic reports, to be distributed to members of the exec and form part of the periodic Commercial Finance Report
  • Minimum 1 years’ experience of managing a team of people
  • Good understanding of Word and Excel
  • Enquiring mind
  • Flexible working attitude
24

Ground Support Equipment Assistant Resume Examples & Samples

  • Assist in the repair and testing of ground support equipment
  • Assist in maintaining tools and equipment
  • Assist in ordering equipment spares and material
  • Maintain equipment maintenance records
  • Maintain a clean and orderly work environment
  • Proof of registration in a post-secondary educational institution for the fall of 2017
  • Experience with Microsoft office programs
  • Mechanical related experience considered an asset
  • Preference given to those enrolled in automotive repair related trade
  • Must have a valid driver’s licence
  • Minimum age of seventeen (17)
25

Assistant Manager, Partnership & PRS Support Resume Examples & Samples

  • To work closely with internal & external stakeholders including but not limited to Legal Department, Compliance Department, Operations Department, Investment Office, Finance, Wealth Management Division etc
  • To engage both Local Investment Office and Regional Office to develop market / fund updates and relevant marketing materials
  • To develop marketing materials / pitch-book for the use of Marketing Team with information sourced from internal SharePoint, Bloomberg & Lipper IM
  • To assist in on-boarding new distribution partners which includes but not limited to completing internal and external due diligence on potential distribution partners, performing annual review on existing distribution partners,
  • To complete product due diligence document for emplacement of Manulife Funds on distribution partner’s product offering with information sourced from internal SharePoint, Local Investment Office and Regional Office
  • To provide support to the Partnership & PRS Marketing Team in terms of sales activities, trainings & events
  • To collaborate with the Partnership & PRS Marketing Team in developing sales and marketing campaigns for distribution partners
  • To provide support and handle queries from distribution partners
26

Assistant Manager, Agency Support Resume Examples & Samples

  • Develop training proposition and slides for product related training. Support development of relevant sales tools for distribution. Implement trainings for product related topics and new product launches
  • To work closely with agency directors, trainers and relevant departments to formulate and implement programs, processes and campaigns to support insurance sales
  • Monitors and track post product launch results campaigns. If need to, to develop solutions to address arising issues
  • Provide post training support on insurance product related inquiries and issues
  • Assist with marketing intelligence
  • Manage hoc company projects
27

Customer Support Coordinator / Assistant Resume Examples & Samples

  • Maintenance of the webshop, to include processing orders, upkeep of products and stock control
  • Providing support and guidance by telephone and e-mail from internal and external customers in relation to colour enquiries, webshop orders, sales leads, marketing programmes and general enquiries relating to Axalta products and services
  • Marketing activities to include mail outs for colour programmes and training courses
  • Administration of training programmes and E-Learning
  • Maintenance of the product price list
28

Assistant VP APS E-solutions Ecom Application Support Resume Examples & Samples

  • Incident and Problem Management
  • Provide 1st and 2nd level support for internal clients and 2nd level support for external client
  • Manage/Own P1/P2 incidents and problems end to end
  • Provide workaround in order to reduce the Business impact/outage of a critical or major incident
  • Diagnoses issues: establishes their root cause
  • Communicates with internal users and management over incidents and post-mortems
  • Ensures all support issues are correctly logged in the Bank incident management system with relevant details (downtime, business impact, location etc..) and own them to resolution
  • Initiates task force over critical incidents
  • Liaises with upstream and downstream systems support teams when needed
  • Responsible for global uptime target of 99.9%, across the whole eCommerce platform
  • Monitors application state and input/output data correctness throughout the day, hand-over with follow the sun support teams
  • Put in place monitoring to provide proactive support
  • Performs system administration
  • Updates the relevant Production KPIs
  • Follow the document and support process strategy of APS eSolutions : D’Artagnan
  • Documents support procedures on wiki
  • Owns team knowledge base on wiki for all in-scope applications
  • Provides support to end-users on how to use the application
  • Ensures Follow-the-Sun and regional support teams are trained as required, in particular over new releases
  • Communicates a daily handover document to Follow-The-Sun support teams, where appropriate
  • Liaises with the IT development teams to ensure enhancements and bug fixes are prioritised, and completed as appropriate
  • Various project and smaller tasks are managed by the team, all related to support: most of the tasks are incident response, business request or maintenance
  • Project are mainly related to new development where application support role is to make sure of the supportability, monitoring of the new tool, team and user training, project fits the APS standards
29

Assistant Manager, Regional System Support Resume Examples & Samples

  • Deal and liaise with users, internal and external vendors to gather business requirements, develop and manage projects on BI capabilities
  • Build data mart to facilitate proper data flow from operating systems to financial reporting system
  • Conduct the user acceptance testing and integration testing to analyses the business requirements
  • Maintain and improve the BI system capabilities
  • Assist in maintenance and system integration of the financial system
  • Work with FP&A and Accounting leaders to prioritize planned and unplanned development and management projects
  • Support the FP&A and Accounting teams collaborating with BI in the development of system reports to manage and measure the business processes, month end reporting package, budget and forecast reporting
  • Prepare budget & monitor actual spend incurred in the process of carrying out the regional system support role
  • Influence other functional areas of the business to achieve business objectives
  • Bachelor's Degree in Business Management/ Administration, Finance, Accounting or Computer Science or equivalent educational or professional experience
  • 5 years’ working experience in end-user environment
  • 3 years' experience in design, development and maintenance of BI capability, including data model, dashboard, Power pivot, etc. using SSIS, SSRS
  • Knowledge in accounting or working experience in finance firm/department would be a plus
  • Meticulous and have eyes for details
  • Able to work in a fast paced and evolving environment
  • Strong SQL scripting a must
  • Familiar with MS SSRS, Tableau, Cognos TM1 a must
  • Experience in building up or maintaining the data warehouse a plus
  • Strong financial background with the relevant years of experience
  • Effective project management
  • Strong communication skills & resourceful
  • Able to work in a dynamics environment
30

Marketing Assistant / Sales Support Resume Examples & Samples

  • Making phone calls
  • Assembling informational packets
  • Making copies and organizing materials for the sales team
  • Writing proposals using a template
  • 2-4 years of office experience
  • Experience with Microsoft Word and Excel
  • Knowledge of sales experience
  • Knowledge of writing proposals
31

Sales Assistant, Retail Business & Support Resume Examples & Samples

  • Provide administrative and clerical support to the Retail Sales team
  • Provide business support for client-related activities, including client account opening/ on-boarding, client risk profiling, KYC, arranging for cheque deposit and collection services, handling customers’ enquiries, maintaining records of client accounts and transactions, generating reports related to client activities, resolving problems related to client services, performing call back verification for offline clients, etc
  • Assist in projects assigned by Head of Retail Sales, such as handling placement & IPO documentation, coordinating market roadshows, maintaining mailing list for research report distribution, etc
32

Executive Admin Assistant & Board of Directors Support Resume Examples & Samples

  • Performs advanced, diversified and confidential clerical/assistant duties requiring broad and comprehensive experience, skill and knowledge of organization policies and practices
  • Initiates routine and some non-routine correspondence
  • Supports preparation for DFS board meetings and assists with production of board materials
  • Handles logistics for DFS board meetings including scheduling meetings, securing meeting rooms, working with catering and handling special board requests
  • Composes responses to inquiries and directs to appropriate personnel
  • Uses initiative to ensure matters pending response are completed in a timely fashion
  • Completes typing assignments that may be of a confidential nature and include correspondence, forms, tables, proposals and somewhat complex reports, using proper grammar and punctuation
  • Takes an active role in on-boarding new employees, actively participates in orienting, and assuming training for new members and order supplies as necessary
  • Opens, sorts and distributes mail. Sends outgoing mail using appropriate mail service, orders offices supplies and files correspondence and other documents in filing system
  • Operates personal computer and business software
  • Takes complete ownership of specific, ongoing projects, independent of manager
  • Works collaborative with other personnel in the Department for projects involving the Executive Committee and Board of Directors
  • Offers solutions for continuous process improvements and efficiencies
  • Acts as back-up to the General Counsels Executive Assistant
  • Strong working knowledge of Word, Excel and PowerPoint
  • Minimum of 5 years of relevant experience
33

Assistant Technical Support Engineer German Resume Examples & Samples

  • You handle the information from the market in such manner that repeated questions and problems from customers can be avoided
  • You need an analytic approach and problem solving mindset
  • You are fluent in German and English
34

Assistant Technical Support Engineer Resume Examples & Samples

  • Your main activity is to assist dealers in your language area with parts queries, electronics and diagnostics You’re in contact with dealers, designers and product engineers
  • You are able to write, interpret and understand technical documentation
  • You have good collaboration, communication and facilitation skills
  • You are skilled in MS Office
  • You are willing to work in a shift system
  • You have a natural feel for continuous learning and personal involvement
  • You are fluent in English and any scandinavian language
35

Executive Assistant / Sales Support Resume Examples & Samples

  • Provide analysis of Sales-related data and information under the instructions of the Customer Management team. 
  • Coordinate regional sector meetings 
  • Assist in the development, planning and execution of the overall marketing strategy for the Americas Technology sector 
  • Maintain and ensure accuracy of reports for internal management. 
  • Coordinate the management of the office and logistics aspects of meetings when held locally, acting as coordinator and liaison-in-charge; maintain Senior Vice President’s schedule 
  • Handle phone calls and draft correspondence (mails, emails, announcements, presentations, etc.) 
  • Coordinate Travel & Expense (T&E) for Senior Vice President and identified executive members 
  • Assist in the preparation of notes/materials for meetings. 
  • Prepares slides for presentation, which requires some individual judgment and creativity. 
  • Under direction and guidance of the Technology team undertake the preparation of the assigned customer portfolio, such as revenue, and track trading record for the sales team to take appropriate action. 
  • Manage and track team’s travel, leave, and training schedules. 
  • Review and analyze T&E report for the team on monthly basis. 
  • Manage customer presentations and other sales projects as required 
  • Assist Customer Managers as required with systems administration such as the Automated Commercial Environment (ACE) 
  • Monitor & proactively manage pipeline system (ACE) to ensure accuracy of input information and adherence to posted timelines 
  • Assist in the preparation of meeting materials for the assigned customer for the sales team. 
  • Organize and capture minutes from meetings as needed. 
  • Undertake any other Sales-related duties and tasks assigned. 
  • Play key role in organization and/or coordination of Sales related events e.g. Industry sales conference. 
  • Assist, provide ad-hoc assistance to the sales team where necessary
  • University degree required 
  • Experience related to office management at a Senior Management or Executive level strongly preferred 
  • Excellent PC (MS Office Applications incl. PowerPoint, EXCEL and WORD) and typing skills. 
  • Excellent verbal and written communication skills - provides both in a timely, clear and concise manner, and expresses ideas effectively, adjusting style, tools and mode to the needs of others. 
  • Presentation skills required – able to create and deliver. 
  • Project management skills preferred 
  • Event management experience preferred 
  • Strong planning, organization and analytical skills 
  • Excellent time management skills - acts responsibly and can be counted on to keep commitments 
  • Team player who works cooperatively with others to achieve objectives 
  • Experience in working with a team of account managers and senior sales management preferred 
  • Understanding and knowledge of Logistics Industry preferred 
  • Knowledge of DHL networks or systems preferred. 
  • Willingness to travel within and outside the US to organize meetings and conferences
36

Psychometric Support / Research Assistant Resume Examples & Samples

  • Bachelor’s degree in a field related to behavioral and social sciences, including psychology, economics, and sociology
  • Self-motivated and willing to take initiative
  • Highly organized and detailed oriented
  • Conscientious, high attention to detail and able to take responsibility for ensuring the successful completion of assigned tasks
  • Interest in education
  • LI-DG1
37

Assistant Director, Annual Support Programs Resume Examples & Samples

  • Coordinates, implements, tracks, and evaluates annual solicitations, projects, and programs: (35%)
  • At least one year experience working in marketing, annual giving programs, or development
  • Experience in tracking and analyzing statistical information; database management and Excel experience
  • Ability to take initiative, identify problems, participate in discussions, and develop/recommend creative solutions
  • Demonstrated project coordination, management, and delivery
  • Administrative and organizational skills
  • Commitment to the vision, mission, and values of Regis University
  • Experience working in an annual giving program
  • Experience supervising and managing a phonathon program, preferably in a University environment
38

Customer Support Center Assistant Resume Examples & Samples

  • Customer centric mindset
  • Understanding of financial services products
  • Problem solving skill
  • Good understanding of IT systems
39

Admin Assistant / Marketing Sales Support Resume Examples & Samples

  • Essential Duties
  • Provide assistance and support to the President, Creative Director and Sales team, including (but not limited to): calendar management, meeting planning, and appointment reminders
  • Responsible for preparing, printing and binding documents for marketing presentations and pitches
  • Greet visitors and answer the company's main office line
  • Responsible for inventory control, ordering supplies, and organization of marketing samples
  • Coordinate maintenance of office equipment and software
  • Perform general clerical duties including photocopying, faxing, and drafting company letters and e-mails
  • Setup art and file folders, includes opening and tracking of jobs
  • Prepare documents for UPS and FedEx, and track deliveries
  • Assist with proposal preparation and client billing
  • Run errands as needed to retrieve office supplies, and deliver products and/or documents to vendors
  • Assist with Internet research for various marketing initiatives
  • Research, coordinate, order, and track client gifts
  • Desired Skills
  • 1-3 years of experience in a Marketing, Advertising or Admin. Sales Support environment
  • Ability to manage multiple priorities while meeting deadlines
  • Outstanding interpersonal skills and ability to work with diverse individuals at all levels of the organization
  • Ability to appropriately handle highly sensitive and confidential information
  • Proficient in Microsoft Office especially Excel and PowerPoint
  • Must be proficient with Mac OS X as well as Pages and Numbers
  • -Must be local to Basking Ridge
40

Executive Assistant Business Support Centre Resume Examples & Samples

  • Travel planning:Coordinates cost-effective and sometimes complex domestic and international travel arrangements and itineraries for individuals and groups
  • Minimum 3 years related experience in an administrative role/environment preferred
  • Demonstrates sound judgment regarding confidential and sensitive matters
41

Assistant Manager of Finance & Business Support Resume Examples & Samples

  • Assist in the preparation and management of the hotel Strategic Plan, Budget, Forecast and KPO’s (Goals Program)
  • Preparation and analysis of financial and management reports
  • Assists in the management of internal and external audits
  • Responsible for the maintenance and control over expenses, income, assets and liabilities of the hotel
  • Preparing taxation returns for the business
  • Provide advice on associated record-keeping and best practice compliance requirements
  • Maintenance of the accounting system
  • Participate in local recognised professional and industry organisations
  • Assist in preparing cash flow presentations, capital projects and maintenance of the fixed asset register
  • Supervision of the accounts staff in the timely billing and payment of accounts
  • Responsible for the month end reconciliations
  • Assisting with Special Projects as and when required; and
  • Fulfil the role of Manager of Finance and Business Support in their absence
42

Assistant Expenses Support Analyst Resume Examples & Samples

  • Primarily provide support to the Admins in expense
  • Handling administrative work of expenses and travel processing
  • MIS reporting to senior management when required by the Manager
  • Support the team in problem solving which arise from travel and expenses
  • Good at multi-tasking
  • Show acute awareness regarding expense and travel policies
  • Should be proactive and high energy
43

Assistant VP-cmo Support India Resume Examples & Samples

  • B.A., B.S., in relevant field; Post Graduation/Masters’ degree will be preferred
  • Project Management Professional (PMP) /Equivalent certification would be an added advantage
  • Minimum 3-5 years prior experience in a related position
  • Understanding of credit legal issues and should be able to quickly determine sensitivity to business risk
  • Prior exposure to traditional credit products and traditional credit loan documentation a plus
  • Experience using Credit Risk Infrastructure tools and applications will be an added advantage
44

Medical Assistant, Transplant Support Orlando Resume Examples & Samples

  • One year of experience in a complex practice environment within the last two years
  • Able to effectively communicate verbally and in written form in English with physicians, patients and staff of varied backgrounds in a respectful, effective and professional manner
  • Strong interpersonal, organization skills and the ability to work effectively in an environment with frequent interruptions
  • Able to act in an autonomous, self-directed manner while maintaining the ability to collaborate with other professional and non-professional in situations of high complexity and high intensity
  • Self-motivated, with the ability to multi-task and adapt to changing demands
  • Mature judgment and the ability to handle confidential information with Florida Hospital guidelines and application regulations
  • Knowledge of clinical documentation, exam procedures and protocols
  • Strong communication: organizational skills; knowledge of medical terminology
  • High School Diploma or equivalent (preferred)
  • Experience in critical care, dialysis, hepatology, cardiology, pulmonology or transplant clinical setting (preferred)
  • American Association of Medical Assistants (AAMA) Certification (preferred)