Manager, Business Operations Resume Samples

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N Blick

Nasir

Blick

87478 Cremin Views

Philadelphia

+1 (555) 458 0280

87478 Cremin Views

Philadelphia

Phone

p +1 (555) 458 0280

Experience Experience

San Francisco, CA

Manager Business Operations

San Francisco, CA

Abernathy-Donnelly

San Francisco, CA

Manager Business Operations

Meets regularly with the management team to review reports on productivity, revenue, expenses, and variances. Prepares reports to assist managers in analysis of operational budget variances. Mentors staff on issues of cost containment and revenue enhancement. Reviews monthly financial reports for accuracy and takes corrective action to rectify discrepancies
Provide disciplined performance management for team. Define and communicate annual goals, perform formal and informal performance reviews, and ensure changes and updates are communicated in a timely and professional manner
Manages and monitors performance of product and service business metrics (e.g., attach, penetration, revenue, TCE); delivers recovery or action plans for exception issues
Identifies and drives process improvements for services route to market, delivery, business operations, and individual and team productivity to improve overall effectiveness
Creates a working environment that is conducive to individual growth, high performance, is challenging and rewarding. Achieves diversity and other HR goals
Track, aggregate, and report budget/forecast/spend values by various dimensions, including by delivery team, external provider, time period, Capex/Opex, and numerous other dimensions
Responsible for the Sales Incentive Plan including the facilitation of the annual review process, ensuring the plan is up to date with industry standards and current trends in incentive compensation

Los Angeles, CA

Manager, Business Operations

Los Angeles, CA

King-Lakin

Los Angeles, CA

Manager, Business Operations

Establish clear and consistent channels of communication with dept. Budget Managers to provide update of financial performance and report changes to forecast
Provides training and education to Supervisors, exempt, and non-exempt employees on metrics and tools to improve financial performance
Work closely with sales management to inspect sales process quality and prioritize opportunities for improvement
Provide overall management of financial, procurement, logistics, and program control aspects of work orders
Analyzes financial and operational data/performance metrics, communicates findings and risks, and makes suggestions to improve processes
Analyzes financial and operational data/performance metrics, communicates findings and risks, and makes suggestions
Knowledge of development of ISO-9001 procedures and work instructions

present

Dallas, TX

Senior Manager, Business Operations

Dallas, TX

Jast and Sons

present

Dallas, TX

Senior Manager, Business Operations

present

Partners with department management teams to create effective incentive programs and manages administration of program
Support Greenlight process implementation which may involve recording of Greenlit workforce submissions and tracking of actuals performance vs. plans/targets
Develop and maintain relevant financial, operational and service metrics for Digital Media as it relates to technology and business partner performance
Manage and execute on projects related to the business and address critical areas at risk
Prepare, review, execute, and manage the process for approval of contracts, contract renewals, amendments and termination
Develops, evaluates, and implements performance metrics for functions supervised
Analyzes actual results against expected performance and communicates areas for improvement

Education Education

Bachelor’s Degree in Business

Colorado State University

Bachelor’s Degree in Business

Skills Skills

Considerable knowledge of accounting standards, practices and procedures
Strategic view point but ability to grasp and deal with detail
Strong interpersonal skills; ability to mediate between stakeholders to achieve positive outcomes
Facilitate leadership group effectiveness for Consumer and Professional Information units
Support and enable progress as well as communicate progress towards business priorities and special projects to the Risk Managed Services Leadership team
Strong analytical and process management skills
Ability to work across teams to analyse problems, and design and implement solutions
Sound working knowledge of investment markets and the role of various instruments and strategies in client portfolios
Considerable skills in preparing forecasts and producing accurate reports
Good technical skills

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Senior Manager Business Operations Resume Examples & Samples

Learning and Training
Talent Management
Diversity and Inclusion
Employee Engagement
Communications (internal to Product Operations, external to Board Committees and Business Partner groups)
Leadership Cadence
10-12 years in-depth knowledge of Program Management and Change Management
Working knowledge and relationships with BMO’s corporate support groups inclusive of Human Resources, Corporate Communications, Employee Giving Office and Real Estate
10-12 years’ experience in leading teams, managing partnerships and enhancing team performance
Highly developed analytic and conceptual skills with strong ability to process large amounts of disparate data and distill into meaningful insights
Managerial and thought leadership, conflict management and resolution and strong relationship management skills
Superior attention to detail and accuracy while being able to draw out succinct executive level conclusions from analyses and focus on critical business issues
Strong organizational, multi-tasking and prioritization skills
Business intelligence experience including expertise in mining, extracting, analyzing, visualizing and presenting data from diverse inputs in insightful ways to persuade executives to take informed actions
Skilled in adapting their approach as requirements of the situation may change; adept at seeking new and better ways of attaining goals
Confident in providing strategic insight and advice to senior executives
Ability to work in a fast-paced, intense, ambiguous executive environment
Demonstrated ability to work in an evolving environment to transform the group to high performance operational governance state
Ability to work on multiple high priority subjects requiring commitment to working off-hours
Excellent People Management Skills, to lead, motivate and inspire
Advanced Relationship Management skills
Advanced Managerial Leadership skills
Graduate degree, preferably a Master in Business Administration, or a minimum of a 4 year undergraduate degree with a focus on Business, Economics, Finance/Accounting or other analytically based degree combined with significant, relevant work experience

Senior Manager Business Operations Resume Examples & Samples

Partner with internal stakeholders to establish and maintain a governance framework, training, guidelines, policies and procedures for use of the TD intranet, and TD’s branded external social media assets and programs
Actively ensure all SMDC programs are managed according to agreed standard operating procedures
In collaboration with lines of business and technology partners, formulate and execute on a cohesive strategy and road map and for the integrated enterprise intranet capabilities, ensuring capabilities evolve for sustainability and growth of the organization
Consult with business areas to help them better exploit the intranet capability to increase employee engagement, increase efficiency and reduce cost
Manage relationships and work with business leaders and technology partners in identifying business requirements, developing solutions and alternatives aligned to enterprise intranet strategy, and sponsoring projects to build out business requirements
Lead a small team of Intranet business analysts, and content architects in planning and executing day to day operations including content architecture, content management, web analytics, developing business requirements and conducting business acceptance testing for enhancements
Participate as an active member of program and project steering committees contributing thought leadership and expertise
Devote time and energy to developing team members, specifically adhering to the Leadership Profile, coaching and supporting direct reports in reaching their objectives and delivering business results and an exceptional employee experience
Take on responsibility for executional excellence of special projects and OLC Roadmap capabilities
Manage DMSM unit operations such as adherence to TDBG risk and BCM programs, RDM, Quickbase, vendor management, budget management, operational reporting

Senior Manager, Business Operations Mobile Resume Examples & Samples

Customer Success Management
Responsible for key account management, day to day relationships, issue escalation, deepening adoption of the Mobile Network product suite while acting as the voice of the customer with our product team
Secure ad placement inventory from app teams by determining ideal placement locations, ad unit type, impression counts & caps, segmentation & targeting, and overall process used to model the optimal number of ad impression supply made available by an app team
Triage and coordinate with the Demand Management team in understanding what campaigns are available for flighting (in-app campaigns, cross-app campaigns, 3rd party advertiser campaigns, and house campaigns)
Network Optimization
In collaboration with the monetization subject matter expert and marketing leads determine the optimal allocation of mobile ad inventory between in-app promo, cross-app promo, house sales, direct sale ads, 3rd party premium remnant ads, and incentivized offers
Act as a key champion in the establishment of sustainable on boarding, off boarding, optimization and sustainment best practices for network apps and network inventory management resulting in automated optimization algorithms which scale to accommodate exponential growth through linear staffing growth
10+ years relevant experience and a BA/BS degree required. MBA or graduate degree in a technical field strongly preferred
Account Management - Experience managing key accounts and customers at the VP/executive level including continuous check ins, visibility into reporting & performance, gathering roadmap feedback, triaging issues and strengthening the perception of the Mobile Network offering
Business Operations - Experience managing day-to-day operations of a mobile business including managing people, tools and processes associated with key Mobile technology vendors and infrastructure
Mobile Ecosystem – Expertise in the mobile space particularly understanding of core monetization and sustainable business models for iOS and Android platforms
Able and effective communicator - Strong ability to build relationships, manage stakeholders and articulate vision/direction either through written documents such as RFPs or presentations
Ability to execute - Demonstrated ability to be self-driven, take initiative, and juggle scope and resources to meet assigned deadlines consistently while using sound judgment and attention to detail
Ability to lead a matrix team - Experience working in a highly cross functional environment (sales, marketing, engineering, legal, operations, user experience) and driving inter-departmental decisionsThis position is based out of Glendale, CA and 10-20% domestic travel availability (Palo Alto) is required

Team Manager, Business Operations Analyst Resume Examples & Samples

Designated primary liaison for any and all matters relating to
The Preferred Correspondents Routing (CRR) which will accommodate business rules for routing of wire payments globally, RBC’s Correspondent Banks information, and transactional MIS data housed in CRR
Repair automation through Artificial Intelligence for Wire Payments STP (straight through processing) including Quality Control of incoming wire payments
Maintain the CRR and other specified critical system information in a timely, error free and accurate manner with no impact to business operations through
Maintenance of wire payment routing rules globally for RBC’s Bank Correspondents
Maintenance of RBC’s Correspondent Banks information
Represent Payments Center for all operational aspects. Liaise with stakeholders determining & specifying business/operational requirements including SLA’s
Prepare/execute test plans, test scripts, and conduct User Acceptance Testing (UAT) achieving quality, error free results. Ensure the solution meets business requirements and procedures followed by Payments Centre
Perform production updates to Preferred Correspondents Routing satisfying business, operational, & regulatory requirements
Responsible for all procedures and documentation ensuring Information Integrity between CRR, BESS, RMA, FIRCO5X, FIRCO57, FIRCOFX and other linked systems and tables. This includes analysis, identification, and resolution of discrepancies between the specified systems
Maintain the Artificial Intelligence Systems for Wire Payments STP through
Continuous analysis of invalid and non-STP wire payments
Analysis of existing STP rules
Creation & execution of tests plans and test cases to ensure validity of STP rules
Oversee the enhancement of the Quality of Incoming Wire Payments STP
Liaise and provide extensive volume analysis and quality control reports for RBC’s Correspondent Banks (GFI clients)
Conduct analysis of all incoming wire payments and provide RBC’s Correspondent Banks with reports identifying causes of manual intervention and suggestions to improve STP
Provide expertise and guidance to all corporate clients and internal service partners with wire payments formatting and STP requirements
Alternate designate responsible for timely and accurate Management Information Systems (MIS) reporting for all of Payments Centre
Gather the production and monitoring reporting requirements to support business needs
Liaise and manage activities needed to produce the required MIS reports
Perform thorough testing ensuring quality & accuracy of the generated MIS reports
Support the maintenance of the Global AML Sanctions Lists and other specified critical system information in a timely and accurate manner including
Retrieval of Global Regulatory & internal AML Sanctions Lists
Creation & execution of test plans and test cases to achieve quality results
Perform production updates to Global AML Sanctions Lists satisfying internal & regulatory requirements
Ensure error free maintenance with no impact to business operations
SME - Responsible to maintain comprehensive and up-to-date knowledge of all aspects of wire payments processing including actual process, rules for repair and manual intervention of payments
Lead & represent the Payments Centre for assigned projects
Responsible for User Acceptance Testing (UAT) for assigned BESS product updates and new projects
Understand AML, CPA, SWIFT & LVTS rules required for the Payments Centre operations
Backup & perform the duties of Manager – DMC as needed
Proactively identify areas of risk and take steps to mitigate operational & transactional risks
Continuously improve knowledge & skills, revise career development and enhance individual performance and adaptability
Build a strong & credible rapport with team members, Payments Centre, P&WMT, & other stakeholders
On an ongoing basis, assure fulfillment of Internal Audit, MICR & IT Security requirements
Comprehensive knowledge of wire payments
Knowledge of BESS & SWIFT
Fully conversant in MS-Office applications
Excellent technical aptitude
System testing & documentation proficiency
Internet research & navigation skills
Developing Others
Change Leadership
Anti-money laundering (AML) knowledge
IT background (Software development)
Process improvement background

Manager, Business Operations, Offshore Resume Examples & Samples

Support shoring operational readiness assessment, including evaluation of process maturity working with Business Transformation team and Corporate shoring team
Conduct detailed scoping discussions with Business Unit project stakeholders
Review onshore historical performance and develop offshore ramp-up and steady state metrics
Strong Project management experience in leading high complexity projects across multiple functions and business units is required
3-5 years’ experience/knowledge of Lean Six Sigma methodology and business process re-engineering is highly desired
Advisor to global staffing and shoring for all BU onshore and Offshore
Collaborate with Offshore HR to evaluate talent availability and compensation/organizational structure
Support the demand and capacity modeling to formulate appropriate staff sizing working with Business Transformation group
Develop high level project timelines incorporating input from the various Business Units, Local HR and Shared Services Teams
Contribute to the development of the Solution Proposal and participate in solution reviews with business
Coordinate hand-off of the agreed-to solution and Statement of Work (SOW) with the Onshore business units and corporate
Lead change control process for items such as staff sizing and project timeline changes
Engage onshore and offshore stakeholders to mediate and resolve critical issues
Prepare progress reports for projects being in-solution or in-flight stage
Demonstrated ability in leading multiple projects of varying complexities and scope concurrently is highly required
Experience in creating and reporting PMO and business scorecards is required
Must possess excellent communication, presentation and facilitation skills with executive level audience and recognized organizational savvy
Must possess excellent organizational and time management skills for managing multiple, diverse and conflicting activities and project teams
Proven ability to drive decisions and actions among diverse groups to achieve goals, including conflict resolution
Experience in assessing, developing, and reengineering business processes, using Six Sigma, Value Stream mapping and Lean methodologies is preferred
Experience in workforce optimization, call routing strategies, knowledge management, training, and global shoring is desirable
Experience in service technologies and development of service delivery solutions as
High energy self-starter; must be flexible and able to take the initiative with minimal guidance and be comfortable working both as an individual and as part of a team
Demonstrated success in effective written & verbal communications, negotiation and positioning of projects and business requirements under a variety of highly visible conditions
Global Shoring Qualifications
Operational Experience
WFM Experience
Reporting Analytics
Strong with Microsoft Skills
PMP Certification or equivalent experience

Manager, Business Operations Resume Examples & Samples

Evaluates actual results against expected performance and communicates areas for improvement monthly. Provides a meaningful and informational summary of monthly financial results to Operational and Financial management
Prepares, reviews and analyzes forecasts and recommends changes when appropriate. Updates forecasts for both current performance and new developments to provide management with a current perspective of the business
Accurately prepare and analyze annual business plans based on corporate guidelines and tools provided
Analyze and make recommendations on business issues for alternative approaches and/or opportunities
Proactively provides decision support to GM and Department Heads on an ongoing basis
Demonstrates ability to garner a working knowledge of content, programming and revenue drivers
Ability to train, development and coach direct reports on many levels to grow skill set and understanding
Directs training and education of Department Heads and Direct Reports on finance provided metrics and tools to improve their working knowledge of financial performance
Collaborates with Department Heads to ensure resources are available to support their financial needs and special projects by creating reports and analytics
Compliance with Financial and Operational Management requests of providing data on operational statuses and other special project needs
Work closely with Department Heads and second level managers to further develop own skills within all areas of the media property
Coordinates and drives shared service centers initiatives, proactively identifying dependencies and driving issues to resolution
Collaborates with shared service centers to provide feedback for improving coordination, collaboration, and communication
Directs and manages the operational processes for finance that remain as essential functions in the field
Demonstrates compliance with internal procedures and processes and initiatives
Bachelors Degree in related field is required
5+ years experience in Finance or Accounting; Minimum of 2 years showing an increase in responsibility in related areas
Demonstrated increased experience with designing, reporting and delivering analytical solutions and the strategic use of information. Experience must include skills in research and analysis
A broad understanding of the broadcasting field and related processes is beneficial; however, similar experience in other business fields will also be considered favorably
Ability to partner with others to develop and execute strategies, and track and measure results
Demonstrate skill or experience to work effectively across functional departments and with other business groups within the organization

Manager, Business Operations Resume Examples & Samples

Lead end-to-end customer demand planning and fulfillment cycle for the APAC region, supporting the regional sales management team for both handsets and companion products
Role covers demand planning, S&OP long-range planning, order management, order fulfillment and customer delivery scheduling
It is expected that the successful applicant will have ambitions to progress further in their career beyond this role
End to end supply chain knowledge, and deep business operations experience in a customer-facing role/ environment
Ability to work at both macro and micro level simultaneously
Proven experience managing a long-term planning/ S&OP process, ideally within a telco / consumer goods environment
Self-starter and process driven
Wider vision of product distribution developments within the market-place
Graduate level with 8 years+ relevant experience
Good understanding and/or experience of logistics processes/ managing third party logistics providers
Problem-solver, with initiative to drive process improvements as identified
Excellent upward management skills
Team-player, capable of working as part of a team
First rate analytical skills – capable of interpreting volume data and synthesizing trends, risks, opportunities and key actions arising
Deadline driven - Calm and focused under pressure
Capable of partnering with sales teams and senior leadership across the functions (Sales/ Finance/Manufacturing/Logistics)
Credible in front of a customer
Established relevant industry / consulting experience. Finance/ analytical background welcome
Great command of English is a must; other Asian languages (e.g. Mandarin Chinese, Cantonese, etc) are highly preferred

Senior Manager, Business Operations Resume Examples & Samples

Support and optimize the EMEA compensation design. This ranges from working with the business owners to create the right target all the way to the delivery of the finished design to the commissions team
Support the EMEA planning cycle ensuring its timely execution
Being able to manage projects that drive increased efficiency and optimization
Be a trusted strategic advisor/partner to the whole Operations Team providing valuable insights to the best practices of how the field teams should be incentivized
Proactively drive operational efficiency optimization
10 years industry experience in Sales Operations having worked in a role that provided extensive exposure to/drove compensation design
Exceptional Project Management skills with attention to detail
Comfortable working with Senior Executives at all levels to ensure the successful execution of strategy through informed decision making
Strong analytical skills & confident working with an onsite and remote Operations Team
Experience with tools like Anaplan and Varicent

Manager Business Operations Resume Examples & Samples

Excellent understanding of demand and supply planning processes, business operations, and strategy
Advanced leadership skills, including coaching, teambuilding, conflict resolution, and management
Advanced understanding of national and international trade requirements

Senior Manager, Business Operations Resume Examples & Samples

Structure complex, ambiguous business problems working closely and collaboratively across various teams in Business, Product and Marketing
Gather and analyze data to develop actionable recommendations and present to senior management
Collaborate w/ senior finance and business leaders to drive operational rigor and performance measurement by participating and influencing goal setting, periodic business reviews and action plans for critical areas
Build consensus among various stakeholders and drive influence decision-making at various levels in the organization
5+ years of relevant experience in management consulting/investment banking or an analytical role in a fast growing technology firm
Excellent problem solving skills and analytical skills with impeccable business judgment
Excellent presentation and communication skills with the ability to be personable yet persistent
Excellent SQL skills

Senior Manager, Business Operations Resume Examples & Samples

Identify, negotiate and manage strategic relationships with technology and business partners to supplement product development efforts, business analytics and related digital media activities
Partner with internal stakeholders, including Technology, Legal and Finance, to conduct requests for proposal, contract negotiation and ongoing partner management
Define deal optimization objectives, implement negotiation strategies and identify sourcing solutions that meet/exceed business objectives
Prepare, review, execute, and manage the process for approval of contracts, contract renewals, amendments and termination
Develop and maintain relevant financial, operational and service metrics for Digital Media as it relates to technology and business partner performance
Conduct industry and company analysis, including market research, financial statement analysis and building and maintaining financial and operational models
Ensure financial and governance processes are in place for processing of payments, invoices and work orders for VMO suppliers and contracts
Support senior management in overall media strategy initiatives, including creation of comprehensive and cohesive presentations for senior-level review
Bachelor’s Degree. MBA, JD or equivalent graduate degree preferred
Minimum 5 years of related professional experience. Background in investment banking or management consulting preferred
Demonstrated experience in all aspects of developing, negotiating and administrating business agreements in technology and/or digital media industries
Ability to lead internal and external partners through influence and work across reporting lines
Highly developed business acumen, strategic, innovative and structured thinking, strong business networking ability, and executive and senior level oral and written communication and presentation skills and presence
Experience working in a matrix organization on cross-functional projects

Manager, Business Operations Resume Examples & Samples

Business Management
Support and leverage the role of Head of Business Operations and Head of PSG to: (i) achieve Russell’s business objectives, (ii) facilitate smooth running of business and (iii) ensure effective use of resources
Support governance processes for overall smooth running of PSG business operations
Assist with PSG meetings framework ensuring meeting agendas are focused and relevant
Help ensure communication of management decisions and priorities across PSG
Work with Head of Bus Ops to manage/monitor PSG administrative processes and procedures
Maintain and develop PSG procedures issuing regular updates to reflect operational change and development
Monitor effectiveness of PSG processes on an ongoing basis and seek to enhance and improve where possible
Enhance quality and timeliness of client reports and ensure smooth running of reporting functions
Contribute to active dialogue across Russell business groups
Oversee EMEA implementation and development of MicroSoft Dynamics
Ensure effective re-launch of CRM implementation
Oversee work across Bus Ops and work with EMEA team to ensure clear understanding and effective utilization of CRM system
Seek to develop processes to ensure CRM supports client tracking and management reporting
Oversee development and effective implementation of client plans and Key Action Steps
Develop PSG dashboard and KPIS showing progress against business goals
Develop management dashboard focusing on business goals
Propose practical development plan incorporating:Initial monthly deliverable for (e.g. opportunities, sales, AUM, budget)
Experience in the financial services/investment industry of which some experience will be in UK Pension Fund industry
Business Operations experience
Sound working knowledge of investment markets and the role of various instruments and strategies in client portfolios
A broad understanding of the objectives and operations of UK pension funds and of the UK regulatory environment
Understanding of the practicalities of structuring and implementing pension fund solutions
Understanding of fiduciary management
Ability to work across teams to analyse problems, and design and implement solutions
Strong interpersonal skills; ability to mediate between stakeholders to achieve positive outcomes
Strategic view point but ability to grasp and deal with detail
University undergraduate degree or equivalent qualification / equivalent experience
University Masters / postgraduate degree or equivalent qualification / equivalent experience - preferred

Manager, Business Operations Resume Examples & Samples

Manage the implementation and daily operations of Content Distribution Business Solutions, which include: internal operations database, b2b website and tracking & reporting solutions
Lead and implement business processes and procedures to improve internal and external efficiencies and effectiveness
Identify, analyze and realize new applications to support Content Distribution and partner needs
Manage daily Linear Operations to ensure the delivery of Viacom Media Networks and Epix linear services according to business guidelines
Oversee and execute strategic projects pertaining to Linear Operations, such as new feed launches and reconciliation projects
Proactive analysis and reporting to ensure ongoing integrity of data and undertaking the necessary steps to resolve any potential issues
Act as Project Manager and lead for implementation and on-going operations around distribution of content to digital partners (e.g. Amazon, iTunes, Sony OTT, Hulu). Regularly communicate progress, status, issues and resolutions to key stakeholders and management
Review technical deal terms and support negotiation of technical requirements based on internal standards
Bachelor's Degree with a minimum 4 years of relevant industry experience required
Strong project manager with ability to pro-actively manage multiple projects and address challenges with flexibility and team-focus
Strong proficiency with Microsoft Excel
Knowledge of Adobe Photoshop, Illustrator, and Acrobat

Manager, Business Operations Resume Examples & Samples

Facilitate leadership group effectiveness for Consumer and Professional Information units
Coordinate launches for new/strategic products
Immerse in a business unit expertise to provide focus and alignment across groups
Uncover, understand and manage the risks and stakeholder expectations that could affect the success of the portfolio
Drive company-wide standard approaches to documentation and reporting
Ensure pro-active management and reporting on budget and business cases so that they remain relevant throughout the project lifecycle
Provide department heads and senior leadership with regular progress and portfolio reports to drive decision making and engagement
Creating and managing the value realization framework
Mandating a focus on customer benefits in each business case
Engaging in special projects that may serve as a source of innovation, growth and organization change at Dow Jones and need special attention
Acting as an advocate and role model in embedding Dow Jones values and behaviors
Provide deep business support to executives to help improve meeting follow-ups and delegation of non-core tasks
Experience delivering technology, events and/or product development projects on time and within budget
Demonstrated ability to manage a program of projects
Attention to detail and strong written and communication skills
LI-JA1

Manager Business Operations Resume Examples & Samples

Principal focal point for managing all aspects of $50 million+ budget
Produce periodic budgets and ongoing forecasts for all projects and associated funding sources (20+)
Track actuals for all projects and funding sources, and create/manage comparative reporting mechanisms (vs. budget, vs. forecast, vs. prior period)
Track, aggregate, and report budget/forecast/spend values by various dimensions, including by delivery team, external provider, time period, Capex/Opex, and numerous other dimensions
Execute and manage all outside services on-boarding, renewals, and administrative functions required to support same
Provide ongoing guidance and reporting to resource anagers and leadership on current state of financial and business operations
Review/approve all financial expenditures
Lead and manage a team of 4+ resources (FTE's + contractors)
Continuously appraises effectiveness of organization through objective metrics, and charts course for measurable improvements
Responsible for team administration, including career development, motivation, coaching, counseling, and performance evaluations. Ensure competence and continuity of qualified staff through optimal selection, training and development, appraisal and motivation techniques
Bachelor's degree in Finance, Accounting, MIS, or related field
5+ years' experience in managing business operations/organizational finance, with 2+ years' experience in a supervisory role
2+ years working with business units and stakeholders to develop financial plans
3+ years in effectively communicating within and across organizations, at the Director/VP level
5+ years developing reports integrating multiple data sources such as Excel, SQL Databases, etc
Familiarity with packaged administrative tools, including SalesForce and Oracle Business Intelligence (OBI)
Familiarity with existing Comcast financial and administrative tools, and personnel/leadership responsible for those tools, highly preferred
Strong knowledge of GAAP, with particular emphasis on Capex/Opex guidelines for outside services and software
Excellent communication, negotiation, decision making, and problem
Ability to effectively multi-task and delegate work effectively
Ability to effectively champion process improvements
Ability to work under pressure during periodic high-volume/high-demand periods
Ability to build and foster professional relationships with a diverse range of support personnel

Manager Business Operations Resume Examples & Samples

Compensation and Performance
Manage policies and procedures regarding advisor compensation and performance, including implementation of policies, annual reviews and grid level adjustments, reporting, and tracking
Address and investigate questions from the field regarding commission based issues, commission sheets, and commission adjustments
Manage all grid level changes, end-to-end process
Manage and maintain the Discount Sharing Policy, tracking and providing all approvals
Provide guidance to Branch Management Teams regarding compensation related issues
Assist with the maintenance of the Advisor Compensation policy, ensuring up-to-date information is provided to the field via support calls and WealthNet updates
Assist with the annual review of the Compensation Guide
Provide support to Senior Manager(s) on the ScotiaMcLeod Partnership Deferred Equity Plan program including reporting and analytics
Annual Title review: work with Senior Manager on preparing analysis for Regional Manager review; update files and prepare announcement
Maintain the reporting for various programs. Provide required reporting, tracking, and analysis to Senior Sales Management, Regional Offices and Branch Managers. Will require a thorough understanding of the compensation models and recognition programs
Work closely with HR Administration and Payroll regarding compensation and performance related inquires
Advisor Agreements
Provide support in the preparation of various Advisor Partnership Agreements and Succession Plans
Liaise between Branch Management Teams, Regional Management Teams, and HR / Payroll
Assign and track advisor Codes as required
Maintain the database of all Advisor partnership agreements and provide analysis as required
Understand and work closely with HR / Payroll regarding split code arrangements and partnerships
Growth Bonus program management
Develop an in-depth knowledge of the program in order to monitor and manage Growth Bonus intake and approval process, providing high quality client service
Research, analyze and provide accurate reporting while in collaboration with internal partners and the field
Extensive knowledge required of multiple systems, processes and programs in order to analyze, troubleshoot and provide resolution on queries
Manage policies and procedures and implementation of new processes and procedures for effective program management
Sales Management Policy Support, Project Management and Initiatives
Identify opportunities for operational improvements to increase efficiencies and better serve client needs
Provide support on ad hoc projects and initiatives, as required, by the business to ensure alignment with the strategic focus and project plans
Work closely with Senior Management to establish / align the scope and objectives of the initiative / project
Facilitate the effective communication of the initiative and ensure all partners are aligned
Ensure all guides and text plans are current
Field Management Support
Liaise with all levels of Sales Management to drive resolution to business issues in a manner that is aligned to strategy and supports the needs of the field and business
Control, execute and assist with specific requests from the field on policy clarification, data confirmation, operational issue resolution, and special requests
Ability to understand and identify financial data/gaps and ensure data integrity
Must possess strong interpersonal and communication (written and verbal) skills in order to effectively work with stakeholders, partners and senior management. The incumbent is expected to use diplomacy, judgment, and persuasion (to build and maintain strong working relationships, secure agreement and co-operation)
High level of competency using Excel, Word and to a lesser extent PowerPoint
Good knowledge of Access
Highly professional and able to exercise discretion when working with sensitive and confidential information
Demonstrates strong problem solving and analytical skills and great attention to detail
Demonstrated experience in a multi-tasking environment, experience with shifting priorities
Must be a proactive, organized, self-starting, results-oriented and highly motivated individual with a strong ability to reconcile competing or conflicting goals in order to help resolve business problems of varying complexity and meet tight deadlines
Continually enhances skills and builds knowledge in all aspects of Wealth Management, technology, financial instruments, regulatory requirements and back-office processes

Manager, Business Operations Resume Examples & Samples

Integrate enterprise business intelligence data and tools to enhance revenue analytics
Leverage data to analyze revenue trends as well as identify revenue opportunities and risks
Understand product profitability to drive responsible revenue growth
Drive the development of revenue modeling tools to improve long-term forecast accuracy
Enhance reporting of daily revenue drivers and metrics to closely monitor trends and drive awareness
Manages the execution of research projects and provides reports/summaries of findings
Prepare analysis with EXCEL (including some VB scripting Macro development Pivot Tables and advanced lookup functions)
Requires ability to write SQL queries to extract data from various data sources. Knowledge of SAS and Tableau is beneficial
Understanding of relational database concepts strong spreadsheet and computer skills (including Microsoft products with heavy emphasis on Excel Access MS reporting Services SQL Server Management Studio- or other database software.)
Identifies and stays current on new trends and seeks new ways to utilize research to support Company initiatives
Measures and analyzes actual performance and makes recommendations for improving profitability where needed
Reviews and analyzes forecasts and recommends changes when appropriate. Updates forecasts for new developments to provide management with a current perspective of the business
Provides training and education to Supervisors, exempt, and non-exempt employees on metrics and tools to improve financial performance
Works on expense budgets for unit
Hires, trains, evaluates, coaches and counsels staff

Senior Manager, Business Operations Resume Examples & Samples

Ensure the Overwatch brand is being well represented in all regions
Help develop go-to-market plans and brand-building initiatives
Maintain oversight of all global publishing efforts in support of content releases and ongoing player engagement activities
Act as liaison between the Overwatch development team and functional project owners in finance, marketing, public relations (PR), community, and other publishing areas
Drive data analysis and research to evaluate the health of the business and to explore new business opportunities
Cover Letter which should include

Assistant Manager, Business Operations Resume Examples & Samples

3 to 5 years experience in project management, budget management, and working with data analytic tools and software
Working knowledge of ScheduAll
Prior experience in a finance role

Senior Manager Business Operations Resume Examples & Samples

This position requires someone with strong leadership and analytical skills
BA/BS degree in Business or a Technical field required; MBA is a definite plus
Strong knowledge of the multiple levers that drive Tech Ops field performance improvements
Experience in managing business operations with proven track record in improving operational performance
Strong analytical skills: Ability to conduct operational performance and financial analysis
Experience in implementing operational KPIs and managing improvement
Ability to quickly assimilate a process and identify process gaps
Strong communication skills, including ability to formulate concise messages for executive communication
May be required to travel (Up To 30%) on a regular basis throughout the United States
Strong relationships within Comcast Tech Ops and Care group is an added plus

Senior Manager, Business Operations Resume Examples & Samples

Responsibility of 4 distinct departments, which consists of more than 1,200 employees and expenses of more than $120M
Partners with Operational Planning & Analysis Manager to determine long term strategy and resource needs
Collaborates with HQ FP&A team on a regular basis
Leads, manages and develop annual budgets
Creates monthly forecast and ensures accuracy of forecasts developed by direct report(s)
Provides detail variance explanations for Act v FCST, FCST v PriorFCST, FCST v Budget
Partners with department management teams to create effective incentive programs and manages administration of program
Manages purchase order process for both OpEx and Capital projects
Develops department monthly accruals for accounting
Develops ad-hoc financial reporting as needed
Reviews work of direct report(s) for accuracy and ease of understanding
Prepares and presents financials regularly to Senior Leadership
Develops, evaluates, and implements performance metrics for functions supervised
Reviews and analyzes forecasts and recommends changes where appropriate

Manager, Business Operations Resume Examples & Samples

Supporting the needs of the Mid Market Sales team, emphasizing efficiencies and effectiveness
Responsible for driving expected sales results from the Account Manager team
Territory sizing for sales channels

Manager, Business Operations Resume Examples & Samples

Develop and implement continuous monitoring programs to identify areas of risk and opportunity
Collaborate with Internal Audit , Process Improvement and other internal partners to determine root cause through data analysis
Develops business requirements, assesses current reporting capabilities, and makes recommendations for improvement
Creates actionable insight and understanding, through the analysis of both quantitative and qualitative data, building recommendations that directly address business objectives
Communicate with internal partners to obtain meaningful action plans to remediate identified issues
Identifies possible strategic conflicts and recommends cost-effective alternatives
Comprehends the big picture and is able to provide analysis of seemingly disparate data to drive business intelligence
Collaborates with business unit leaders frequently and proactively requests feedback
Self-motivated and works independently without frequent immediate direction
Provides exceptional customer service to our internal business partners
Partners with senior management to support business planning and operational processes throughout the year
Analyzes financial and operational data/performance metrics, communicates findings and risks, and makes suggestions
Carries out post-event analyses to validate forecast assumptions and identifies all additional factors associated with changes

Manager, Business Operations Resume Examples & Samples

Commitment to identifying, developing and retaining diverse talent
Demonstrated excellence in working collaboratively with different departments
Organizational and business skills necessary to assist with SIG’s budget and data contracts
Passion for sports storytelling with statistics and information
Work with the VP of Sports Analytics and Business Operations to oversee the Stats & Information Group’s business and staff development operations
Frequently collaborate with leaders across several ESPN departments (HR, Marketing Solutions, Finance, Legal, Communications, Business Affairs, Business Development, etc.)
Oversee the department’s internal and external communication efforts
Collaborate on cross-functional projects and initiatives with studio, technology and business partners
Hold regular performance “catchups” with direct reports and deliver quarterly reviews
Seek and respond to feedback around personal performance
Develop and cultivate relationships with data providers from professional sports leagues, college media relations offices and third-party entities
Actively participate in team and department meetings
Demonstrate a working knowledge of statistics’ role in ESPN production
5+ years’ experience working in the sports media industry or with a professional sports team or league
Thorough knowledge of a wide variety of sports
Full availability for this position, which will include nights, weekends and holidays
1+ years’ experience managing people, including oversight of direct reports
Experience in internet, television, or print sports news production
Experience working for a professional team or league in a communications or media relations role
Spanish-language writing and speaking skills

Manager, Business Operations Resume Examples & Samples

Communicates frequently with multiple organizations at all levels of the company, including partners in the regions and with headquarters
Sets expense and capital budgets for NGAN organization
Analyzes expected results against expected performance and communicates areas for improvement

Manager Business Operations Resume Examples & Samples

Collaborate with the Sales Manager in identifying business development potential, analysis of the competitive landscape, and proposed Marketing approaches
Produce routine and ad hoc metrics, reports, and pro forma analyses for use by the Business Unit and Executive Team in the monitoring and enhancement of the growth of the Business Unit
Negotiate, monitor, and resolve contractual and other relationships with internal and external business partners
Lead and facilitate the communication of best practices, policies, procedures and initiatives, enabling the Business Unit to meet objectives in an effective and efficient manner
Develop and manage interdisciplinary project teams
Collaborate with other departments to assist with resolving issues, produce written procedures on new policies, and train the appropriate team members
Maintain effective working relationships across the Company and at functional and corporate levels
Bachelor's Degree (BA/BS) or equivalent from four year college or university. MBA or related graduate degree a plus
Minimum of five years related work experience, including Sales and/or Marketing; previous Manager related experience preferred

Manager, Business Operations Resume Examples & Samples

Working knowledge of Written/Verbal communication in French would be a nice plus to support Wholesale customers in Canada
Works closely with operations delivery teams to monitor the SLA metrics throughout the month and help deliver monthly reports to the customers at specified time
Becomes SME for the syndicated Operational Tools to manage in-take of enhancement feature requests and definition of new tools for new products
Becomes SME for the Operational Processes (Change Management. Incident Management, Problem Management, Release Management, Tier 1 / 2 / 3 Support, Field Operations support for partners
Becomes SME for various trainings to be provided to the X1 syndication partners and co-ordinate the training collateral and the SMEs to plan, co-ordinate and evolve training
Establishes, evaluates, and implements performance metrics for functions supervised
Collaborates with cross functional groups to propose and manage creative solutions for improving coordination, collaboration, and communication. Forecasts, maintains,

Manager.business Operations Resume Examples & Samples

Education: Bachelor's Degree in Business Administration, related field or equivalent experience
Overall Experience: 5+ years
2+ Years in a Management capacity
1+ years’ experience with sales operations /finance operations
Experience with Professional Services, or a PSA system strongly preferred
Proficiency in Salesforce.com reporting and MS Excel
Experience in a Financial Analysis or Compliance Analysis capacity
Highly organized with a demand for detail and procedures
Strong analytical skills, with an ability to present analysis clearly
Excellent written, verbal and interpersonal communication skills
Strong sense of integrity and accountability
Self-starter, ability to drive with minimal oversight
Collaborative effectiveness across organization lines: Services management, Operations, IT, and Finance departments
Ability to make reasonable judgmental decisions supported by sound evidence or rational
Basic knowledge of web development and application fundamentals, including HTML, CSS, SQL, and development best practices

Senior Manager, Business Operations Resume Examples & Samples

40% - Provide overall financial management and consolidation of the monthly and quarterly business rhythm consisting of
Monthly financial closing activities to consolidate and report sales, profit and cash flow
Quarterly updates to Program Estimate at Completion (EAC’s) to accurately reflect financial performance
Monthly financial forecasts of sale, profit, and cash flow and review of the contract balance sheet
Invoicing review to ensure timely customer payments
Quarterly audit reporting and timely audit follow-up responses
Ensuring adherence to financial policies and procedures
40% - Provide overall business management support to program areas consisting of
Ensuring compliance with Earned Value Management System (EVMS) on required programs and support monthly and quarterly program reviews
Provide accurate and on-time financial CDRL reporting consisting of CPR’s, CFSR’s, 533M’s
Support the Business Unit (BU) Leader with strategies to mitigate risks, harvest opportunities and manage off-target financial performance
Provide proposal preparation and contract negotiation support
Evaluate and recommend cost/pricing strategies for cost, profit and risk considerations
20% - Provide leadership and direction to a group of business analysts including setting yearly goals and objectives, conducting performance assessments, defining roles and responsibilities, and providing overall guidance on financial processes and issues

Manager, Business Operations & Transformation Resume Examples & Samples

MBA or engineering degree from a top school with a minimum of 3 years of experience
1-2 years of experience in Tier I management consulting (McKinsey, BCG, Bain) post MBA required
1-2 years of experience in the industry preferred
Prior experience in B2B and B2C software preferred
Excellent ability to put complex processes into clear recommendations, use data to generate insights and recommendations
Proven analytical and process improvement skills with a data-driven approach to problem solving
Team player able to effortlessly work with cross-functional teams
Exceptional written and oral communications skills
High energy, positive attitude and motivated

Manager Business Operations & Proposals Resume Examples & Samples

Communicating job expectations
Planning, monitoring, evaluating and appraising job results
Coaching, counseling, developing and disciplining staff
Identifying, mentoring and developing key staff to eventually assume greater responsibilities and growth within the company
Approving direct reports time sheets, requests for time off and/or overtime – ensuring appropriate levels of resources are met at all times
Coordinating and conducting new hire interviews; facilitating hiring decision-continuously seeking to increase the skillset within the team
Assisting staff with problem solving, troubleshooting ideas, and prioritizing work load
Developing team metrics to monitor performance, time lines and work load allocation
Developing budget and expense review strategy
Creating proactive cost containment strategies and communicating them to project team
Reviewing regularly the task/time budget and expenses with team
Identifying critical financial targets for tracking, analysis and reporting
Possessing a thorough understanding of the project contract and totals needed for monthly revenue reporting
Creating a process to ensure all pass through costs are captured and billed
Completing and following through to execution any and all project amendments and change orders
Ability to work independently or in team setting; ability to adjust to changing priorities and think strategically
Excellent attention and orientation toward meticulous work
Strong organization skills and ability to prioritize and meet deadlines
Strong interpersonal and communication skills, both verbal and written
Ability to mentor, develop and lead a team
8+ years relevant experience in a pharmaceutical or CRO environment required
7+ years contracts/proposals experience required
Knowledge of legal concepts and experience drafting and negotiating contracts required
Expert knowledge of medical and pharmaceutical industry, terminology and practices preferred
Expert in Microsoft Office applications including Excel, Word and Access required
Previous management experience in a clinical imaging environment and/or clinical trials experience within a CRO or pharmaceutical research organization preferred

Manager, Business Operations Resume Examples & Samples

Management role with 2-3 direct reports but involves hand on / direct responsibility for building the inventory management playbook for the program
Lead the integration of innovative solutions that facilitates the improvements in the way we manage our demand forecast and inventory strategies for perishable and nonperishable products
Ownership of our end-to-end planning processes and workflows to support our product catalog decisions for our consumers, in-bound shipments, sales, turns, customer replenishment, over-stock and long term product development. Create scalable inventory forecasting model working with operations team to implement our own city-specific unique fulfillment needs for our products
Execute, measure, and continuously improve key end-to-end supply chain performance indicators from business plan forecasting accuracy to customer on-time delivery
Drive systems, process and reporting automation with key internal and cross functional teams. Monitor, analyze and own key performance indicators such as in-stock rate, procurement lead time (PLT), fill rate, forecast accuracy and turns
BS with quantitative required, MBA is preferred
8+ years of experience in Supply Chain, Planning, or Inventory Management or equivalent experience such as Consulting, Finance, or Operations
Superior analytical skills, with demonstrated ability to dive in and quickly understand root cause and identify scalable solutions
Excellent business judgment, strong written and oral communication skills, and a practical, common sense approach to getting things done
Familiarity with the principles of statistical inventory control
Demonstrated ability to operate both strategically and tactically in a high-energy, fast-paced environment
High degree of organization and ability to manage multiple, competing priorities simultaneously
Extreme attention to detail and willingness to roll up your sleeves
Ability to thrive in a high energy environment where tactical and strategic activities are expected to be driven in parallel
Strong data extraction, analytical and problem solving skills
Advanced SQL skills or demonstrated aptitude for learning
Financial analysis skills and an understanding of financial levers and the associated impact in other metrics
Graduate degree in Business, Finance, Engineering or a Supply Chain/Operations discipline preferred

Senior Manager, Business Operations Resume Examples & Samples

Lead and own activities that drive operational excellence for Xfinity Home products through exceptional employee and customer experience
Internalizes and represents the voice of the customer throughout the product lifecycle. Coordinates across other functional areas to secure buy-in to deliver on the defined end-to-end customer experience
Execute against simultaneous multiple projects in fast-paced, results-oriented programs focused on improving Product Operational efficiency
Develops business cases and supporting documentation for features requested to ensure best customer experience through every Comcast system and end-user tool
Performs competitive analysis and conducts market research. Maintains updated view of key competitive changes
Teams with product development to deliver high quality products on time, in scope and within budget expectations
Lead end to end programs spanning business requirements gathering, development, testing, training and deployment
Develop key program deliverables including (but not limited to) business requirements, issues logs, training and communications, publish project schedules, milestones
Conducts feasibility assessments, capability gap analysis (i.e., what is wanted vs. what is attainable)
Participates in the strategic planning for enhancements to the product content, pricing, packaging and features. Participates in defining product business and functional requirements. Provides product support and documentation and develops product materials
Document processes, identify potential points of failure, and perform root cause analysis
Provide regular program updates to senior leadership, host weekly meetings and create, maintain and manage critical program deliverables
Ability to work with and lead large Comcast wide cross functional teams to ensure goals are met in a timely and organized fashion; may include contractors, Comcast employees and/or vendors
Create and manage business cases Understand the financial and customer impact of the product within the larger scope of the company's revenue and cost targets. Is able to identify success metrics in preparation for new product launches
Evaluate technologies, products, and vendors to support development of features and requirements
Partner with regional, divisional, and corporate personnel to implement Xfinity Home plans and strategies
Demonstrates deep technical expertise and acumen in extracting, integrating, and analyzing critical program data
Manage change requests. Validates downstream deliverables and final offering (business acceptance testing)
Capture lessons learned and process changes for continuous improvement

Group Manager, Business Operations Resume Examples & Samples

Bachelor’s degree in Business, Marketing, Engineering or related field
10+ years’ experience in managing an Engineering/Technical team & with quality management
5+ years’ experience in managing product management team
10+ years’ experience working successfully in a global organization and across business boundaries
Experience managing P&L
Knowledge of service delivery environment
Security industry experience, preferred

Senior Manager, Business Operations Resume Examples & Samples

Work with the company's leadership to define, launch, and drive critical strategic, organizational and operational recommendations
Build productive and positive relationships across all levels, backgrounds, and skill sets in the organization
Analyze and determine key insights from business drivers, competitive environment, trends and operating metrics
Lead efforts on sophisticated quantitative analyses that translates data into actionable insights
Communicate initiative findings to leadership and to the broader organization by preparing polished presentations and identifying key takeaways
Manage planning and review processes at the business unit level, partnering with Finance and other functions
Work with cross-functional, global teams to push projects forward, driving recommendations through to implementation
Lead projects within the Global Business Strategy team and coach more junior team members as needed
MBA or equivalent advanced degree or knowledge of consumer technology, Internet, and e-commerce
5 – 10 years of management consulting or corporate strategy experience in a consumer technology company required
Prior business planning and quarterly / weekly review experience preferred
Broad financial, analytical and structured problem solving skills, combined with strong business acumen
Ability to manage collaboratively within and across organizations, without judgment
Experience in leading efforts and projects, independently scoping, prioritizing and executing initiatives
Self starter with sharp decision making skills, ability to multi-task, work independently
Identified as a high-performer with leadership potential

Senior Manager, Business Operations Mgmt Resume Examples & Samples

Driving effective and efficient resolution of customers most critical spares, systems and upgrades quality issues and advocating for customer needs within the corporate team
Ensuring systemic solutions and robust root cause corrective actions are implemented in response to identified quality defects
Overseeing adherence to quality management processes to manage quality issues
Driving strategic/tactical alignment with stakeholder organizations
Accountable for achieving quality metrics targets and communicating results to the Management team
Driving lower warranty spending as a result of effective quality improvement programs

Manager, Business Operations Resume Examples & Samples

Own and track multiple strategic initiatives of varying scale that impact different functional teams
Conduct internal and market research to develop new programs that increase customer engagement and solve strategic business problems
Use data to understand business problems and glean potential solutions. Also use financial models to measure impact of potential solutions
Build consensus among different teams towards a common idea. Collaboration may be across different geographical locations and time zones across the US
Compose concise business narratives that summarize complex problems succinctly and layout a clear path to resolution
Socialize new programs and initiatives to large operational teams that are remote
Develop metrics to measure and report on results

Manager Business Operations Resume Examples & Samples

Directs and controls activities within a sub-region or Region
Accountable for supply and demand activities for multiple, complex product lines, ensuring that performance (inventory, cost, etc.) meets the overall business needs
Manages a team of senior-level exempt individual contributors and Managers that typically support a complex global business unit
Ensures the delivery of products and services that meet the performance metrics defined by senior management; supports the design of performance measurement processes
Consults with business leaders to guide and influence strategic decision-making within a broad scope
Creates new operational efficiencies and cost savings within the supply chain on a broad scale using process improvement and policy development
Manages the demand and supply matching activities from a strategic level, ensuring that operations are achieving the key business metrics
Lead regional/global business unit's trade compliance to realize efficiencies and advantages in the supply chain
Oversees the development and delivery of complex initiatives that can impact the supply chain globally, typically requiring the leadership of cross-functional and cross-regional teams
Advanced leadership skills, including coaching, team- building, conflict resolution, and management
Advanced communication skills catered to a wide variety of audiences. (e.g. written, verbal, presentation); mastery in English. and local language

Senior Manager, Business Operations Analytics Resume Examples & Samples

Provide analysis of an individual hotel and continent aggregated forecast and actual performances with respect to RevPAR, Food & Beverage and ancillary revenues, departmental / gross operating profit, and net owner return. Proactively communicate to leadership team if trends and more importantly, potential risks, are identified
Support ad-hoc reporting and analytical requirements of the Finance organization and other Continent disciplines, including Return-on-Investment projects and business propositions
Manage the pre-opening budget and working capital estimate requests from the Asia-Pacific Development and Operations Finance Teams. Actively seek for enhancements to track and report actual pre-opening expenses. Ongoing refinement of the preopening tool to reflect present operational requirements
Participate and support in the Continent Finance strategic projects such as Long Range Planning, Business Plan, Global and Continent operational initiatives planning, and Capital Planning process
Participate in Continent-wide and cross-functional initiatives and demonstrate the ability to support a variety of projects with different types of scope
Build competencies with the Uniform Systems of Accounting in the Lodging Industry (USALI) and corporate accounting policies in relation to on-property procedures. Provide support to property Directors of Finance as the Continent champion in changes to generally accepted accounting principles and operational reporting requirements
Partner with Business Analysis support from Headquarter and other continents to share knowledge, best practices, and leverage tools
Proactively explore internal and external tools, services, resources, and platforms to drive efficiencies in operating procedures, to the extent that benefits not only the Finance but other organizations in the company
Any other projects as appropriate
Strong financial acumen with proven analytical and problem solving skills. Ability to articulate operating and financial results concisely to peers within and outside of the Finance organization
Strong communication skills. Present analytical results in manner appropriate for senior management decision-making (both orally and in writing, in memos and/or presentation format)
Strong computer skills required. Proficiency in Microsoft Office Products, Hyperion, and Peoplesoft Financial Application highly preferred
Advanced Excel skills, including experience in data modeling are essential. Visual Basic Programming (Macros), Statistical Analysis and Database Management in Microsoft Access are preferred
Ability to organize large volumes of data to create a synthesized, meaningful analysis
Demonstrate ability to manage multiple projects simultaneously in a team environment or contribute independently; strong time management skills
Exceptional organizational skills and effective in prioritizing work and following through on commitments
Adaptable to fast paced work environment with new and changing responsibilities

Manager, Business Operations Resume Examples & Samples

Influence stakeholders at all levels and across all functions by developing a credible reputation, objectively assessing business problems, and understanding how the business works
Analyze financial and operational data to build a fact base, understand key drivers and derive business insights
Prepare and deliver presentations to effectively communicate facts, insights, recommendations and business cases to facilitate leadership decision making
Coordinate cross functional activities to ensure delivery against business objectives and drive recommendations through to implementation
BA/BS degree required, quantitative discipline preferred
3-5 years experience in a strategy, business analyst role, or equivalent
Experience in management consulting and/or consumer technology preferred
Superior analytical and structured problem solving skills combined with sound business judgment
Experience analyzing, interpreting, synthesizing and presenting complex data
Strong Excel, Powerpoint and Word skills; experience working with database and statistical programs a plus
Strong attention to detail, with ability to drill down into details to ensure accuracy in deliverables
Ability to multi-task, work independently and prioritize, and meet deliverables under tight deadlines

Manager Business Operations Resume Examples & Samples

Provide direction and lead the overall Service Spares operations team in India as part of the PPS CS APJ Service Supply Chain organization to provide the right spares at the right time and at the right cost to support the both the warranty and services obligations to our PC and Print customers in PPS
Work closely with the India and APJ executives’ team to provide business insights and analysis in addition to leading an India based team as well to contribute to country and regional projects
Partner closely with the other CS domains within country to achieve our goals
Accountable for supply and demand activities for multiple product lines, ensuring that performance (inventory, cost, etc.) meets global and regional planning requirements
Lead the service supply chain team on a broad range of moderately complex supply chain processes
MBA or Bachelor’s degree in logistics, business, operations, or related fields
Typically 8+ years of experience supply chain logistics and supply chain processes (or related fields)
Ability to understand complex issues and drive full resolution quickly
Advanced understanding of demand and supply planning processes, business operations, and strategy
Strong analytical thinking, analysis, data modeling, and problem-solving skills
Advanced project management skills including time and risk management, and project structuring
Strong verbal and written communication skills, including negotiation, presentation, and influence skills, mastery in English and local language
Advanced business acumen, technical knowledge, and extensive knowledge in applications and technologies
Ability to structure and apply developed organizational skills to manage daily operational issues
Flexible and creative, positive and structured work approach
Able to perform in a fast-paced, demanding environment
Good understanding of HP's policies and processes
Excellent multi-tasking and prioritization skills
Excellent understanding of national land international trade requirements
Excellent relationship management skills, including partnering and consulting
Excellent communication skills (e.g. written, verbal, presentation)

Senior Manager, Business Operations Resume Examples & Samples

7+ years of Operational Leadership experience (i.e.: Budgets, Metrics/Reporting, Human Resources, Finance, Audit, and Facilities)
5+ years of designing and implementing business strategies, plans and procedures
2+ years of experience setting comprehensive goals for performance and growth
Strategic and tactical/operational experience with the ability to roll up your sleeves
Intermediate proficiency in Excel and PowerPoint
2+ years of evaluate performance by analyzing and interpreting data and metrics
Excellent communication, presentation, and interpersonal skills
Operates with significant autonomy in decision-making
Strong decision-making, analytical, and problem-solving skills
Strong business/financial acumen
Process design, overhaul, and implementation experience
Continuous improvement experience and mindset
Deep experience in and command of staffing/resource management, metrics/reporting/analytics, employee communications, finance/budget, process creation/improvement/implementation, real estate planning, facilities management, and event planning
Ability to interact with individuals at all levels inside and outside (e.g., vendors, industry peers) the organization
Ability to build and maintain positive, productive cross-functional working relationships with Human Capital, Talent Acquisition, Knowledge & Learning, Finance, Technology Development Program, Enterprise Technology leadership, and others
Operates with a high degree of urgency and confidentiality
Ability to translate requirements into plans and action
Ability to see the big picture, connect the dots, dive into detail, drive ensuing action
Serve as operational leader for back office shared service functions supporting the entire Information Risk Management (IRM) division
Strong technical acumen; preferably progressive experience in a technology environment (IT Security and/or Infrastructure especially helpful)

Manager, Business Operations Resume Examples & Samples

Serve as the manager for all business support functions required of the NSROC program including responsibilities to assure that contracts, subcontracts, and procurements are executed per FAR and Orbital ATK requirements, financial reports are delivered per customer requirements, and that the Well Organized Central Repository (WOCR) is maintained and customized as required by the program
Overall management and successful implementation of contractual and financial requirements
Provide overall direction for accounting, finance, cash, insurance, and budget functions
Provide overall management of financial, procurement, logistics, and program control aspects of work orders
Analyze cost-to-date and projected cost versus contract value and notify the Contracts Administrator of potential contract change requests
Preparation of annual labor and non-labor budgets for core program functions for forward forecasting of program costs and cash flow requirements
Accurate and timely preparation of financial documents and reports including 533 reports and divisional finance reports
Work directly with technical management team to negotiate and execute subcontract modifications and establish subcontracting relationships with vendors, consultants, and other suppliers on an as-needed basis
Develop timely work order estimates and plans based on requests from the Government and inputs from the customer and Operations
Preparation of work order plans, project support plans, and estimates needed to respond to Government requests
Oversight of subcontract administration (including subcontract modifications, audits and variance analyses, and purchase orders for equipment, materials, and supplies)
Oversight of government property control and reporting functions for NASA Government Furnished Equipment and Institution Accountable Government Property
Assure adherence to Orbital ATK corporate financial policy and plans
Assure NSROC implements all of the cost, schedule, property management and logistics practices required for Federal support services contracts
Assure NSROC adheres to Federal Acquisition Regulations and Cost Accounting Standards
Maintain open and continuous communication with customer representatives, Division management, and program staff at all levels using a combination of verbal, written, and electronic means
Perform other related duties as assigned or required
General Safety Awareness, IT Security, Environmental Compliance, and Personnel Safety and Health Training
8 years of experience in business management, program control, or related fields. Prefer 5 years of experience with the administration of Federal Government contracts and subcontracts
Business management, program control, or related field
Administration of Federal Government contracts and subcontracts preferred

Manager, Business Operations Resume Examples & Samples

Own and implement projects around the company’s key initiatives from start to finish
Be able to effectively bridge the high-level regional strategy and local execution components
Use quantitative and qualitative analyses to drive decisions and make recommendations
Know and understand our customer-base across the region
Functional(Process/Technical/Operational)
Take ownership of projects that senior management has identified as a top priority
Diagnose complex problems and develop compelling, data driven recommendations
Rapidly execute on those recommendations until partners are satisfied
Customer
Continuously understand and incorporate customer (driver and passenger) needs in Financial, People
Work across teams to engage partners and identify problems and gathering requirements to run optimization projects

Manager Business Operations Resume Examples & Samples

Monitors the accuracy of billing, cash posting, adjustments and collection activity and the production of staff for the INTEGRIS Health system
Collaborates with other departments at all INTEGRIS Health facilities to ensure accurate information needed for account resolution
Handles high level correspondence and takes necessary action in reference to accounts at all system hospitals
Makes recommendations and obtain approvals for special settlements on accounts
Manages supervisor staff, including hiring, evaluating performance and competency, and conducting disciplinary/counseling sessions as needed
Bachelor's degree or 5 five years experience in billing, collection, accounts receivable or a related field
Knowledge of large main frame computerized information systems and personal computer systems
Extensive knowledge of insurance billing procedures, accounts receivable functions, hospital collection policy, third party regulations and federal requirements
Must be able to communicate effectively in English (Verbal/Written)
This job requires the incumbents to operate a INTEGRIS owned vehicle OR personal vehicle (non INTEGRIS owned) and therefore must have a current Oklahoma State Drivers

Senior Manager, Business Operations Resume Examples & Samples

Responsible for driving the development and implementation of short and long term strategies for accurate demand planning and adherence reporting of Rare Disease products, developing recommendations and proposals for updates for presentation at the Global Demand and US Ops Business Review meetings
Responsible for Enzyme Replacement Therapy (ERT), Substrate Reduction Therapies (SRT), and Endocrine product demand forecasts and provide recommendations to Senior Management, Finance, Supply Chain, and the Global Demand teams in order to maintain accurate demand plans for all products
Provide recommendations and model financial/business impact of different scenarios to all stakeholders to set forth a demand plan for each ERT and Endocrine product in accordance with current run rates and business strategies
Create and communicate a competitive integrated US Rare Diseases business plan for all products to enhance patients’ adherence rates
Lead the development and execution of adherence to goal strategies; strategize and initiate corrective actions to close the gap to targets and goals
Demonstrate comprehensive and proficient understanding of orphan diseases and their treatment plans; possess a solid understand of market, patient, and reimbursement dynamics of orphan drugs
Analyze data, metrics, and Key Performance Indicators (KPIs) to advise field teams and cross-functional leadership teams on appropriate business strategies to deliver on financial goals
Lead in cross-functional and cross-brand teams with Medical, Legal, IT, Patient Education Liaisons, Marketing, Sales, Case Management, and Commercial Operations to drive business decisions and projects
Manage and lead multiple strategic cross-functional and cross-business projects with tight deadlines; facilitate the definition of project scope, goals, and deliverables based on project charters defined by Senior Management
Works independently as a leader and exercises considerable latitude in driving business strategies and goals to completion with agreed objectives and scope

Senior Manager, Business Operations Resume Examples & Samples

Establish functional portfolio management process and maintain a balanced portfolio and provide project management and governance for non-product, product and platform initiatives
Support clinical Quality portfolio management tracking and monitoring project progress and reporting of status
Facilitate and incorporate lessons learned, best practices, etc
Manage project communication to key Quality, Product Science and Operations stakeholders
Plan and facilitate functional and cross-functional management reviews
Successfully provide project management support to Clinical Quality projects and program-level initiatives
Work with project sponsors and leads in developing and generating charters and business cases to capture the objective, scope, assumptions and constraints
Support business process improvements including alignment with IND and CMC
Support the development and reporting of functional and organization metrics including timely communication of relevant and actionable measures to the appropriate forums
Coordinate organizational budgeting activities including budget compilation, monitoring and communication
Deliver strategic analyses that enable decision making by Quality and Technical Operation’s senior leadership
Deliver business updates, operating reviews and external communications
Drive network optimization through adaptive and scalable functionalities capable of implementing change
Drive capacity management and efficiency improvement
Lead functional analyses for demand and resource utilization
Deliver scenario analyses and models using key business assumptions (e.g., pipeline and commercial)
Lead functional delivery of corporate and pipeline initiatives
Drive budget forecasting and management, portfolio prioritization, resource forecasting, scenario planning, resource modeling and capacity analysis and provide recommendation for informed decision making by the Clinical Quality teams
Successfully act as interface with Technical Operations and Program Management units
Lead the Clinical Quality efforts in developing and driving continuous improvement plans and goals

Senior Manager, Business Operations Resume Examples & Samples

Establish business unit policies consistent with overall company, industry, regulatory and contractual policies, and ensure adequate compliance and execution. Create and implement processes and systems designed to mitigate risk, promote improved outcomes, and protect the operational objectives of the Organization. Engage in coalition building in support of risk mitigation approaches
Oversee management of the combined capital and operating budget. Define standardized processes and ensure that all stakeholders are kept apprised of progress toward defined spending targets
Define projects critical to the organization – provide project oversight and guidance, working with leadership to align their actions and communications in support of agreed upon goals. Establish a clear definition of what success looks like for each project, and ensure that progress is being made in a timely way
Assist leadership with development of a cohesive strategy in which the Organization supports the strategic initiatives of Charter. Develop communication channels that inform key stakeholders of potential impact of shifts in strategy, and related inter-dependencies
Define and implement scalable operational strategies designed to propagate standards and best practices throughout the Organization, centralize knowledge management, create value, gain efficiencies and build relationships among diverse operational functions
Analyze data, trends, and issues that could impact the Organization’s strategy, highlight opportunities for improvement, and work cross-functionally to ensure desired results

Manager Business Operations Resume Examples & Samples

Supervise and manage the performance of Specialists
Excellent program management skills with a disciplined approach to consistent implementation
Strong financial acumen and proven ability synthesize data from multiple systems into a format that is easily understood by all impacted business units
Proven ability to successfully impact business decisions based on information analysis and reporting
Ability to proactively provide and communicate solutions of problems to key stakeholders
Self-motivated; able to work both independently to complete tasks and respond to department requests and with others to utilize the resources and knowledge of others to identify high quality solutions
Ability to identify strong talent and build individual and management capability
Excellent planning skills; ability to effectively manage priorities for self and team to meet requirements and deadlines in a dynamic and fast paced environment
Minimum of 7 years’ industry experience managing programs and large-scale budgets required
Minimum of 5 years of people management experience required
Information management and data analysis experience required

Manager, Business Operations Discovery Resume Examples & Samples

PhD & 4-6+ years, MS & 5-7+ years, or BS & 7-9+ years postdoc/industry experience, including 7+ years of leadership responsibility, is required. Advanced degree in related scientific field preferred (e.g., MS or Ph.D. in Oncology, Chemistry, etc.). MBA or Project Management Institute (PMI) Project Management Professional (PMP) certification preferred
Experience in managing functional budgets and developing budget forecasts
Strong business acumen and effective negotiation skills
3+ years of work experience in the area supported (e.g. Discovery, Development) and 6+ years in pharmaceutical, healthcare or regulated industry preferred
Proven track record of developing and executing change management strategies or successful project planning and management of highly complex business and technology initiatives is preferred
Facilitates the creation of the Business Strategy through a futuristic perspective, and defines the mission, strategic imperatives and goals in partnership with the respective R&D leadership team. Manages the execution and measurement of the strategy
Effectively frames complex issues for decision-makers and peers. Prepares and delivers effective management presentations to R&D leadership team. Draws upon personal knowledge of business processes, global regulations, organizational improvement methods, and communication mechanisms to propose and design innovative organizational improvements
Coordinate and lead strategic analyses and exercises for the functional area head. Investigates pain points and proposes solutions for implementation. Helps to define the problem, assemble the team, perform the necessary strategic analysis, and recommend actions to the senior leaders
Provide forward looking portfolio and resource analyses. Accountable for short- and long-term forecasting of financial and headcount resource needs in various scenarios. Partner with functional area head in the financial planning process for future initiatives and projects, forecasting and roll-up. Facilitate discussions with functional area head for Long Range Plan, yearly budget cycles and monthly forecasting updates based on latest best estimate
Acts with demonstrated ability to analyze change management issues and opportunities, foster innovation and the development of creative mechanisms for solving business issues, and plan/oversee effective implementation of projects and/or initiatives

Manager Business Operations Resume Examples & Samples

5 years+ experience
Financial Services Industry knowledge
A proven track record of working effectively and building strong relationships
Commercial awareness and understanding of different businesses
Ability to communicate, influence and present at all levels of business
Very committed with a high level of drive, initiative and enthusiasm
Self-starter, independent and proactive
Strong project management and project delivery experience
Knowledge of business intelligence and analytics tools preferred
Cantonese or Mandarin skills preferred

Manager Business Operations Resume Examples & Samples

Responsible for the overall business success of a set of services, solutions, or a sub- set of the portfolio, product family, or functional segment. Establishes strategies and business plans to support business goals and initiatives by driving profitable growth and TCE
Manages and monitors performance of product and service business metrics (e.g., attach, penetration, revenue, TCE); delivers recovery or action plans for exception issues
Identifies and drives process improvements for services route to market, delivery, business operations, and individual and team productivity to improve overall effectiveness
Creating and foster a mutually beneficial relationship with Product Business Groups, Alliance partners, Services functional and support teams, and Regional Business Development Manager, Sales, Solution Partners Organization, and delivery functions
Focal point for functional team issues and resolution
Assigns responsibilities, provides direction, leadership, and coaching, removes barriers as needed to enable direct reports to execute their roles and achieve objectives and goals
Creates a working environment that is conducive to individual growth, high performance, is challenging and rewarding. Achieves diversity and other HR goals
Typically 8+ years to establish proven track record in Service Business Management Established management background of high level individual contributors (leading teams)
Typically first level and advanced level university degree
High market knowledge. Need broad knowledge competitive market dynamics, business models, business strategies and processes
Demonstrate knowledge of corporate organization, culture and policies, cross functional roles and objectives
Skills in management of people and business relationships, knowledge in organizational design and planning, problem solving, managing individual and team productivity and dynamics, and excellent communication, and negotiation skills
Familiarity with financial reporting tools and ability to correctly design reports and interpret their output
Demonstrated ability to provide thought leadership and drive change across functions; highly developed program management and change management
Management by influence with international, multi-cultural, virtual teams
Influence cross-functionally and on senior management level

Manager, Business Operations Resume Examples & Samples

Creates and maintains statistical/financial databases and reports. Runs appropriate weekly, monthly, and annual reports
Provides rationale behind reports and analysis and relays them in simple terms
Generally requires 6-9 years related experience

Senior Manager, Business Operations Resume Examples & Samples

Planning and execution for transformation and operational improvement initiatives in support of the Executive committee (EXCOM)
Program management and coordination of top value creation initiatives
Identification of unmet or underserved needs of the organization, continuously evaluate, minimize complexities, optimize and improve processes
Participate in forums for collaboration to leverage best of breed sharing, perform root cause analysis and cross functional remediation and improvements
Perfect communication skills
High Emotional intelligence
Self starter and autonomous, ability to multi-task, work independently, prioritize and get things done

Senior Manager, Business Operations Resume Examples & Samples

Improve processes and efficiencies within company policy and guidelines
6+ years minimum leading/guiding teams within a business process and budget management environment, preferably within a similar major global corporation
Excellent communication to collaborate with marketing, understanding requirements, and interpreting findings
Experience creating training materials and presenting to a wide audience
Advanced skills in Excel and Powerpoint
Ability to problem solve and work independently in a fast paced environment, clear decision making skills
Excellent team worker with strong influencing and negotiating skills
Bachelor’s degree in marketing, business, or finance preferred. MBA a plus

Senior Manager, Business Operations Resume Examples & Samples

Deliver on business planning objectives which include workforce planning updates, reporting and resolution of open reconciling items
Understand business models and constraints; help teams achieve their targets
Execute on workforce planning process, including data consolidation, monthly reporting, quarterly reviews and alignment with key partners e.g. Finance, HR etc
Support Greenlight process implementation which may involve recording of Greenlit workforce submissions and tracking of actuals performance vs. plans/targets
Partner with Studio Ops leads and help influence across all functions by understanding their business models and proactively helping solve challenges
Participate in cross functional projects as assigned, including automation of workforce planning processes
Ability to contribute to any other additional projects, as required
6 – 8 years progressive finance and operations experience
CMA/CIMA/MBA highly desirable
Exceptional financial, analytical and problem-solving skills
A team player who is able to build relationships and work collaboratively across business units/functions e.g. HC, Finance & Recruiting
Strong communication skills, ability to highlight trends and help build presentations that share learnings or implement improvements
Game/Entertainment/technology industry experience a plus

Senior Manager, Business Operations Resume Examples & Samples

Lead analytical deep-dives to understand the business and take advantage of opportunities for improvement
Lead and collaborate with cross-functional teams to improve cost-efficiency, enhance automation, and generate predictive capabilities using analytical insights
Proactively identify trends and propose solutions to increase organizational efficiency and productivity
Lead planning and cross-functional engagement, and drive improvements in process and reporting infrastructure
Identify and implement metrics and reporting tools to measure business results and success
Stay current and ahead of the market trends in terms of optimization, automation and top performance practices
Present results of analyses directly to executives
Be able to run a profitable lemonade stand
BA/BS degree in Engineering, Statistics, Mathematics, Economics or equivalent practical experience
6-10 years of work experience in management consulting, private equity, venture capital, corporate FP&A, or corporate development
Self-directed and motivated work style, with proven success thriving in an unstructured, highly dynamic environment
Strong experience and comfort with data modeling (management consulting, financial analysis, or predictive data modeling)
Proven track record of improving organizational efficiency and productivity
Experience in leading cross-functional teams and managing projects
Effective communication and interpersonal skills to confidently present to executives, communicate with diverse stakeholders, and work well in team environments with other driven individuals
Enthusiasm for driving a sustainable energy future

Manager Business Operations Resume Examples & Samples

Typically 8+ years of experience in a supply chain function (or related fields)
Ability to manage human capital across geographies to drive workforce development and achieve desired results
Good understanding of the company's policies and processes
Excellent communication skills (e.g. written, verbal, presentation); mastery in English and local language

Manager, Business Operations Resume Examples & Samples

Define, develop and maintain the operating model and rhythm, including but not limited to: Risk Managed Services Leadership meetings, Steering Committees, and other ongoing meetings including agenda setting, preparation of materials, action / decision tracking and communications
Ensure alignment and effectiveness of operating model with external-facing forums – including intake, assessment, and resolution of customer feedback
Define, track and hold the Risk Managed Services Leadership Team accountable to strategic priorities and metrics. Own, manage, and produce monthly reporting, including analysis and interpretation (e.g. trend analysis, identification of positive/negative trends, outliers, etc.)
Act as the central point driving forward business planning for Risk Managed Services across the leadership team and PLATINUM prioritization processes
Coordinate preparation of internal presentations and analysis for senior management and to the broader organization, such as Risk Managed Services Steering Committees with senior stakeholders of F&R
Support the execution of forums and events sponsored by Risk Managed Services, such as Customer Advisory Boards, Client Working Groups, employee town halls etc
Minimize the impact of operational, administrative and reporting demands on the Risk Managed Services leadership team, thereby maximizing their efficiency and effectiveness
Help drive a motivating culture of high achievement and delivery across Risk Managed Services
Lead key operational processes to drive business performance and execution for Risk Managed Services
Improve processes for efficient and effective business plan execution, prioritization, roadmaps and planning
Partner with Internal Communications to provide relevant data and content as requested
Partner closely with HR to support the HR agenda that closely supports the overall aims of the organization
Support and enable progress as well as communicate progress towards business priorities and special projects to the Risk Managed Services Leadership team
A sound track record of delivering

Manager Business Operations Resume Examples & Samples

Responsible for all activities related to Surgical Scheduling. Collaborates with surgeons’ office staff to assure good working relationships. Develop case preparation, case termination, and room turnover standards for various types of cases and incorporate into the scheduling process (accounting for variable times established based upon acuity and complexity of procedures)
Responsible for overseeing support activities, including patient charging (“journaling”). Assists each manager/director with variance analysis and budget preparation, ensuring appropriate cost assignments are within budgets
Meets regularly with the management team to review reports on productivity, revenue, expenses, and variances. Prepares reports to assist managers in analysis of operational budget variances. Mentors staff on issues of cost containment and revenue enhancement. Reviews monthly financial reports for accuracy and takes corrective action to rectify discrepancies
Oversees monthly statistical information that reflects surgical specialty volume and case duration accuracy. Reviews statistical information with the Director of Surgical Services and the Medical Director. Meets with Department Chairs and Chiefs, and others as required
Uses benchmark and utilization data to develop strategies to decrease cost per case
Implements productivity tools and reporting that will assist in allocating resources appropriately and increase efficiencies
Collaborates with surgeons, department and corporate management to establish base-line pricing strategies for particular services and reform supply costs
3-5 years required and preferred managerial experience in an Operating Room environment or Materials Management

Manager, Business Operations Resume Examples & Samples

Partnering with Product Managers, and to a lesser extent, engineering, marketing, and sales to identify and drive strategic and operational improvements that deliver a sustainable lift
Applying your expertise in quantitative analysis and the presentation of data to understand how users interact with Groupon's offerings and then develop and test hypotheses to improve the offerings
Quantifying the value/size of new opportunities to inform and prioritize product and engineering roadmaps
Reviewing product performance, advising on areas of opportunity, and analyzing A/B testing and other experimental data to measure the impact of new features
Manage onshore and offshore associates
4+ years of relevant work experience in highly analytical roles (consulting, investment banking, product analytics, etc.) in technology
Proficiency in Excel and SQL
Experience in product development and/or e-commerce

Manager, Business Operations Resume Examples & Samples

Provides business and operational oversight for CORE projects (federal and nonfederal contracts and grants) including financial reporting, invoicing, management of subcontractors and consultants, and compliance with sponsor's business and contractual requirements
Prepares and oversees project budgets in conjunction with Project Leads. Analyzes financial reports, investigates variances and provides recommendations to ensure budget targets are met
In conjunction with the Project Lead and Director, ensures adequate staff and operating resources are available to achieve project goals and deliverables
Recruits and hires staff. Designs and continuously evaluates effective staffing recruitment/retention strategies to assure appropriate staffing. Manage appointments to CORE including the visa process for international staff and appointees
Manages staff, develops SMART goals, conducts performance reviews, recommends compensation increases, and provides coaching and disciplinary action as required
Cultivates culture of ?outstanding place to work? through effective communication, staff meetings, staff development and learning, in-service education, and other strategies to promote employee engagement
Develops tools and measures to assess project performance
Provides regular, effective communication to staff regarding CORE strategic goals, policies, project updates, and changes/updates in staffing and project news
Develops, reviews and evaluates policies, procedures, systems and work methods to enhance quality and efficiency of operations
Ensures grant and contract procedures are consistent with regulations established by Internal Review Boards (IRBs), data use agreements (DUAs) , data management policies and procedures, federal and other funder's regulations, Yale-New Haven Hospital/Health and Yale University policies
Develops and prepares business proposals for contract and grant funding opportunities in collaboration with Project Lead/Principal Investigator
Researches and scans for new business opportunities using search engines (Federal Biz Ops) and other available resources
Serves as representative of CORE at meetings and conferences. Participates in scholarship and teaching/mentoring
Participates in the CORE management team and contributes to development of organizational strategies, policies and practices

Manager, Business Operations & Analysis, ACX Resume Examples & Samples

Lead major initiatives and a corresponding roadmap. You will illicit buy-in with key stakeholders through storytelling back by relevant and actionable data, and you will set and surpass goals. This work involves, but is not limited to the investigation of new business opportunities, identifying and implementing operational, and other initiatives that tie back to strategic goals
Apply Business & Finance expertise to identify trends and present actionable findings to all levels of business owners within Audible and Amazon in a clear, intuitive, and persuasive manner, all while implementing best-in-class strategies and data presentation that corresponds to the ACX experience
Direct the evolution of a variety of operational workflows, and forecasting and opportunity dashboards to provide much greater operational efficiencies
Develop fluency with Audible and Amazon platforms, schemas, and data stores so that you can easily monitor ACX performance metrics; gain and share insights in similarities and differences to similar platforms; drive and prioritize user experience changes
Conduct thorough analyses to uncover organizational needs and translate findings through analyses to operational improvements
Create, leverage and modify algorithms to pinpoint which books ACX should strive to turn into audiobooks; focus on the user experience associated to this and all other deliverables. Turn these algorithms into implementation strategy to yield a better customer experience
Actively manage and create systematic checks in the financial calendar, to ensure operational efficiencies in our monthly process
Manage multiple projects under tight time constraints, proactively reporting out to ensure identification and mitigation of risks and blocking tasks, all while having the ability to self-prioritize work properly, in order create a stream of consistent “wins”
5+ years of experience in the online operations or analytic space, preferably an online marketplace or relevant industry
3+ years demonstrated experience applying core Business/Finance concepts to interpret, analyze, generate, and drive business recommendations and change
Hands-on experience mining large sets of website analytics to inform your and other’s work
Demonstrable experience in identifying KPIs, and tracking via easy-to-consume dashboards within environments such as Excel, and other Office products, and/or within the browser itself
Strong verbal communication and presentation skills to convey crisp summaries, insights, and recommendations
Strong SQL query skills, knowledge of statistical languages such as R, and programming/scripting skills with Python
Proven ability to work with little guidance
Strong work ethic and driven commitment to delivering promised work products on time. You should be able to estimate and deliver on all significant work
Proven growth and the ability to continually learn in a fast-paced environment that provides you with the opportunity to continually build your repertoire of skills
Ability to work in cross-functional and inter-departmental teams across all levels
Passion for technology, learning, and customer-obsession

Manager, Business Operations Resume Examples & Samples

Provide technical expertise and strategic direction to identify and address business challenges and opportunities
Manage and report on revenue forecasting using Teradici methodology and automation/ forecasting tools; drive adoption of pipeline reporting, forecasting tools and dashboards within respective regions
Generate weekly forecast/metric reports and provide analysis for sales management
Provide operational support for sales forecasting and territory management processes
Work closely with sales management to inspect sales process quality and prioritize opportunities for improvement

Manager, Business Operations Resume Examples & Samples

Serves as a collaborative team member to solve problems, provide guidance, and deal with issues before they reach the Executive
Acts as an advisor and sounding board for ideas
Plans, oversees, and executes priority initiatives, including operational, financial, organizational, and administrative activities
3+ years of experience in finance and/or business operations or management consulting
Solid working understanding of the technology/cloud industry, including the products, major players, and current/emerging technologies
Strong strategic focus on internal control and project -management skills
Strong analytic experience in building metrics
Ability to understand financial metrics and draw insights from data
Proven skills in quantitative analysis
Ability to communicate and lead in a manner that fosters greater understanding, employee engagement and commitment to results
Solid organization, management, administrative, entrepreneurial, and human relation skills, and a style, which exhibits maturity, servant leadership, sensitivity and teamwork
Ability to build strong cross-functional relationships with key partners across and up/down the organization
Ability to build and lead a team that values organizational success over personal success; provide ongoing coaching and feedback to ensure peak performance; identify and invest in high-potentials; actively manage under performance
Ability to see and articulate effective solutions and give strong direction in a highly ambiguous and dynamic environment

Manager Business Operations Resume Examples & Samples

Manage Accounts Receivable team, responsible for billing, collection, and payment receipt for all accounts, including homeowners, finance partners, third-party owners, and incentive agencies
Manage Finance Administration team, responsible for submitting project milestone packages to loan and third-party owner partners to ensure compliance and trigger payment
Manage Incentives Administration team, responsible for solar incentive programs, including but not limited to state grants, Solar Renewable Energy Credits (SRECs), and property tax credits
Develop and maintain a detailed view of current and future finance and incentive offerings to help inform and drive business development decision making around finance product development in current markets and entry into new markets
Manage other project management support functions, such as centralized permit and/or interconnection applications, as identified and centralized
Mentor and develop subordinate managers and supervisors responsible for each team
Identify and implement improvements to simplify and streamline internal team processes and team support of the greater business
Assist in maintaining company relationships with loan partner, third-party owner, and state, local, and utility incentive agencies
Ensure complete company records of all customer paperwork and communications with regards to team functions
Work across teams and act as a resource to Sales, Field Operations, Accounting, and Customer Care in problem solving or referring customer issues to the appropriate area
Participate in special projects, department activities, and other duties as assigned

Senior Manager Business Operations Resume Examples & Samples

Point of contact for multiple product lines / long-range programs, ensuring operational processes and systems support established goals
Creates and executes cross-departmental integrated program work plans and revises as appropriate to meet changing needs and requirements
Consults with project sponsors and stakeholders to design and implement custom operational and systems solutions as necessary
Maintains strong partnerships with project team members from various organizations to ensure project activities are successful
Conducts requirements gathering sessions, gap and cost analyses, design workshops, and training for launches and in conjunction with operational initiatives
Manages day-to-day operational aspects of assigned projects. Writes clear and precise technical and project documentation
Applies experience and industry knowledge to develop technical / functional best practices for Business Operations
Proactively defines and implements process, technical and/or systems improvements as needed in line with program goals or Business Operations objectives
Acts as a thought leader within Business Operations and provides guidance for all project activities. Ensures Business Operations technical solutions integrate seamlessly with major IT system initiatives and enhancements
Informally coaches and mentors other team members. Develops and executes team development and recognition initiatives
Bachelor's degree or equivalent in Computer Science, Business Administration, Engineering or a related discipline required
12+ years’ experience in consulting, program management, operations, or related area
Project management experience for projects involving multiple, cross departmental stakeholders, and with $5M+ systems budgets
Expert knowledge of subscription billing, and/or cloud operations - Order-to-Cash, Sales and Channel Operations and / or Supply Chain Management functions/systems is a plus (e.g., Hybris Billing, SAP, SFDC)
Functional experience in working with internal customers and conduct requirements gathering sessions, gap/comparative analysis, design workshops, etc
Technical competence and analytical skills. Experience in development, systems, new product introductions, or supply chain implementations from analysis to rollout
Excellent communication, presentation and business acumen skills. Adept at presenting to audiences of 50 or more people and / or executive-level
Experience with Product Lifecycle Management (“PLM”), system integration projects and/or business process reengineering is a plus

Capital Manager, Business Operations Resume Examples & Samples

Analyzes actual capital results against expected performance and communicates areas for improvement. Key capital areas managed include betterments, residential and commercial new build construction, capacity and critical infrastructure
Provides training and education to analyst team; Supervisors, exempt, and non-exempt employees on metrics and tools to improve financial performance
Works on capital and expense budgets for the business unit
Collaborates with other operational departments such as Engineering, Construction, Tech Ops, Sales & Marketing, Commercial Business Services to ensure resources are available to support their daily needs and special projects
Strong communication skills and ability to present results and recommendations to key business leaders
Experienced user of Excel, Access, Essbase, Smartview and Oracle Financial systems. Ability to learn and use internal budget and forecast systems

Manager Business Operations Analytics Resume Examples & Samples

Work closely with business, technical and leadership teams to define data elements for business growth
Analyze data to drive the decision of elevated investigation issues. Come up with patterns on complex cases
Use expert communication and leadership skills to convey the data clearly and concisely throughout the organization
Manage scalable internal SOPs and training, as well as external-facing documentation and messaging
Report on metrics to evaluate program effectiveness, adoption, and opportunities for improvement
Develop relationships with technical and non-technical teams across eCommerce and Newell
3+ years experience in process management/operations with a focus on Ecommerce
SAP Experience Preferred
Effectively manage multiple projects and priorities in a fast-paced, deadline driven environment
Works effectively as an individual and part of a team
Strategic thinker with the ability to see/understand the big picture
Experience developing and refining technical and business operational processes
Ability to learn, understand and converse around key business issues
Strong passion for both speed and simplicity
Ability to analyze and assess organizational needs and provide solutions accordingly
Interpersonal savvy; an ability to effectively work with and connect with all levels of employees across multiple functions and geographies
Ability to motivate teams to produce desired tangible outcomes within tight timeframes
Strong project planning, tracking & organizing skills
Strong sense of autonomy
Demonstrated ability to lead multiple activities and assignments simultaneously

Manager Business Operations Resume Examples & Samples

Bachelor's degree in finance, accounting, business, or other relevant field. Master’s degree preferred
Experience managing functional teams providing service support
Experience with personnel management; managing and mentoring junior managers and supervisors
Preferably a minimum of 5 years management experience

Manager Business Operations Resume Examples & Samples

Oversees and directs the analysis and monitoring of customer, product, company and field force performance through the effective use of data sources including dashboards, monitoring tools and business intelligences to enhance business performance
Provides monthly and ad hoc analytics reports regarding direct sales and re-distributed sales reports from Canadian Blood Services and Hema Quebec in and out of Compass
Works closely with KOP support teams in the development of Canadian reports and ensure on time delivery and quality/ integrity of reports, including the development of monthly call reporting
Provides support needed to develop the Canadian dashboard and other future reports
Monitors area manager budgets (sales and marketing funding) including the development and maintenance of regional and national reports
Key participant in the monthly Sales & Operations Planning sessions, quarterly financial forecasting and strategic planning process
As the Canadian market CRM business owner and country lead, is responsible for leveraging this investment to drive business results and performance, maintaining customer information, training the field force and ensuring full adaptation and usage in the field
Fulfills the role of the CRM Data Steward for Canada and works closely with the North American CRM Data Steward for support
Is the key contact for the CRM system inquiries and provides support to the end users
Works closely with end users to ensure data quality/integrity; performs regular data cleansing activities
Responsible for field operations including territory alignment, quota setting, field budget setting and sales performance reporting
Responsible for the Sales Incentive Plan including the facilitation of the annual review process, ensuring the plan is up to date with industry standards and current trends in incentive compensation
Leads the analysis, evaluation and recommendation regarding field force sizing, targeting, reach and frequency
Continuously evaluate & deploy appropriate agencies, tools, methodologies, analytical techniques & industry best practices to ensure high quality, timely & cost effective outputs. Strive to achieve operational efficiency and quality enhancements via identification of more efficient tools, systems and analytical methods
Manage interface with external suppliers: Market data (IMS, Brogan, Patient Groups), Market Research (Primary)

Manager Business Operations Process Resume Examples & Samples

Drive regional alignment and execution around the global deployment of processes and systems
Get full and proper usage of existing globally supported legacy systems and tools
Introduce new processes to our operations in our pursuit of relentless efficiency
Receive and roll out migrated operating systems and related tools and provide meaningful feedback
Support the deployment and improvement of Global Business Operations strategy and efforts
Collaborate with other district, regional, and global resources to build consistency in all processes
Contribute to a global operational standard to create and protect the pursuit of a Best in Class operation
Expeditors Product and Service knowledge
Transition & Implementation knowledge
Understanding of Process Fundamentals
Strong PC and analytical skills, including experience with Microsoft Office
Effective project management skills
Effective interpersonal skills, with ability to relate to employees at all levels
Strong organizational skills, ability to juggle multiple priorities effectively

Manager, Business Operations Resume Examples & Samples

Maximize the readiness of the GSCC to communicate, respond and mitigate during all emergencies and non-emergency events with the ultimate goal of safeguarding employees worldwide
Maintain daily awareness of GSCC operations, programs and activities and will provide oversight, supervision, advice and assistance as needed in coordination with the Senior Manager and Project Manager to ensure the highest level of security operations center response
Develop and update guidelines, policies and procedures to support department objectives
Directly supervise GSCC Dispatchers; oversee and maintain appropriate staffing levels
Oversees development and maintenance of operations manuals; approves all communication to senior management on critical issues
Conduct training needs analysis. Subsequently create dynamic first-class security and dispatcher-related training content and materials; deliver training to the Dispatchers
Maintains systems / equipment support to ensure daily and accurate maintenance and reporting on all hardware and Software equipment
Obtain the highest level of professional security operations center response and expertise. Convey professional knowledge to members, senior management and supporting security communications organizations during planning meetings and operational and incident response
Ensure business units and senior business managers have the best possible and most current information to support, prepare, respond and recover from any minor or major incident that occurs around the globe with the potential to impact company personnel or property
Partner with Global Security Partners to develop and implement global training and exercises that accomplish the GSCC mission of being the central security and safety communication system for The Walt Disney Company Enterprise
Collaborate with Global Security partners on the development and implementation of GSCC’s crisis management and business continuity program
Bachelor’s Degree with 5 or more years of experience in positions of increasing responsibility within the security field including 2 years of experience managing a communications, security operations or dispatch center
Demonstrated experienced building, writing and implementing Standard Operating Procedures (SOP)
Seasoned professional with the ability to manage difficult situations, leverage limited resources and design security communications programs
Excellent personal communication and diplomacy skills
Exceptional computer and presentation skills
“Can do” attitude
Ability to be flexible and adapt to meet challenges in support of TWDC’s global responsibilities
Ability to problem-solve effectively and independently with minimal supervision
Ability to work with others effectively in a diverse environment blending both technical and non-technical customers and partners
Possess organizational and leadership skills to provide both vision and effective program management of a variety of projects to ensure the delivery of a world-class communications environment in support of TWDC
8 years of experience in positions of increasing responsibility within the security field including 4 years of experience managing a communications, security operations or dispatch center

Manager, Business Operations Resume Examples & Samples

Establish standard agreed upon Patient Billing and Collections process for the Region
Act as subject matter expert (SME) on all matters relating to billing, collections
Support, update and advise internal and external customers in billing and collections issues
Recommend and Implement improvements to the Billing and Collection processes, and monitor and measure progress
Keep abreast and current of all federal, state and local rules, regulations and laws affecting patient billing and collection activities in assigned Region
Develop and implement policies and procedures to ensure proper and timely billing and collections of fees due services rendered
Train ASCs on proper business office policies and procedures
Perform assessments of business office policies and processes annually
Assess performance of billing systems
Identify, train and implement preferred billing systems at Centers
Assist in the management of HIPAA, Compliance, Licensure and Charts Audits
Assist ASCs in performing quarterly and/or annual statistical reports or forms required by the state and/or AMSURG
Monitor claims periodically to ensure that ASCs are following necessary Medicare Rules and Regulations
Remediate results of periodic Chart Audits conducted by Internal Assurance
Assist in performing HIPAA audits for AMSURG
Remain alert to new business opportunities
Evaluate the billing and collection system of any potential acquisitions and provide a written report of findings and recommendations

Senior Manager Business Operations Resume Examples & Samples

Carryout and support the IoT team´s vision, mission, and values by providing high quality, data-driven, business operations, and administrative support to achieve a sustainable, efficient, and effective organization
Drive Platform wide transformation initiatives focused on alignment with market best practices
Lead reporting for organizational and operational topics inside Platform
Responsible for IoTßs governance model, & Operational Monitoring/Review
Lead the establishment and definition or alignment of KPIs at all levels of Platform and communicate their status to senior and executive management
Orchestrate and lead process frameworks in the Platform area, to ensure harmonization and alignment with central activities being executed by Transformation Office
Participate in cross-functional initiatives and working teams as required at a decision-making or contributor level. Drive on operational and business process improvements
Liaise with respective teams inside BP&O to support, and at times drive, the establishment of end-to-end repeatable business operational processes to unlock business value and engrain capabilities in the organization
Bachelor degree in STEM or Finance
MBA is bonus
10+ years of experience in fast-moving work environments, demonstrating both excellent business and operational acumen
Results-oriented and passionate about HERE’s drive to succeed
Creative, smart thinker, with a proven ability to scale steep learning curves quickly. Structured problem solving skill set
Experience working in highly distributed organizations in companies with global reach

Manager, Business Operations Resume Examples & Samples

Produce variance explanations and review monthly, quarterly, annual financial statements with department managers
Distribute and review all key management reports with appropriate departments on a timely and consistent basis
Set monthly, quarterly and annual sales and marketing performance targets and communicate via memorandum
Review, understand, communicate to all stakeholders changes in policy, procedure or process that impact business
Prepare and submit weekly, monthly, quarterly, annual operating and capital expenditure budgets and forecasts
Create appropriate compensation plans with sales and marketing management that facilitate achieving and exceeding site targets while adhering to corporate compensation and payroll policies
Monitor all contract exceptions from Underwriting Guidelines and the Interest Grid. Have a clear understanding of such guidelines and report any patterns or concerns to the Director of Business Operations
Ensure company purchasing policies and procedures are adhered to. Review and approve all invoices submitted to accounts payable for payment. Responsible for overall cost control of the distribution center
Facilitate proposals and communication regarding inventory pricing, pricing specials, inventory sales strategies and implementation of inventory driven sales strategies amongst management and corporate management teams
Monitor expenses in conjunction with department managers to ensure they are consistent with budgets and forecasts
Monitor cancellations, suspense aging and pender reports and actively coordinate with Client Relations and Contracts to resolve any issues in a timely and efficient manner
Execute all reasonable requests by management of which the employee is capable of performing, and all reasonable and customary requests as directed by supervisor
Lead team members in day-to-day and strategic tasks to accomplish the organization’s goals and objectives
Partner with sales, marketing, contracts, legal, finance, accounting, compensation, payroll, and resort operations
Conduct effective management and oversight of third party vendors including, but not limited to, negotiating and monitoring quality and cost of services
3+ years experience in Vacation Ownership
5+ years managerial experience with direct reports
Knowledge of IBM Cognos and SQL queries for reporting
Experience with Oracle Business Intelligence, Hyperion SmartView, and PeopleSoft Financials
Previous experience effectively communicating effectively with all levels of an organization
Detail-Oriented and organized self-starter

Manager Business Operations Resume Examples & Samples

Develops specific departmental goals, standards and objectives which directly support the strategic plan and vision of the organization
Manages all activities related to staffing, including hiring, orienting, evaluating, disciplinary actions and continuing education initiatives
Monitors departmental budgets, regulatory compliance, departmental contracts, and vendor relations
Supports special projects and business analyses as requested
Oversees billing and collections functions, ensuring timeliness, accuracy, compliance and standards fulfillment. Establishes and monitors controls
Compiles and analyzes internal data to establish process improvement systems
Minimum two (2) years of management experience required. Experience directly applicable to the area managed,Accountant or Accounting background preferred

Senior Manager, Business Operations Resume Examples & Samples

Prepare and orchestrate the strategic planning process, plan of record process, quarterly business review and board meeting presentation content
Manage and execute on projects related to the business and address critical areas at risk
Report on requested/recommended metrics, and provide clear visibility to issues as they arise. Publish regular executive dashboards
Ensure timely collection of weekly metrics from various groups and projects and compile accurate representation of data
Identify areas of risk and contact respective POC to understand current status of projects, current risks and initiatives to mitigate gaps
Identify potential risks and anticipated points of resistance. Present recommendations and/or specific plans to mitigate concerns and, where possible, drive implementation
Deliver high quality results for special projects needed by Digital Marketing, on an as-needed basis

Manager, Business Operations Resume Examples & Samples

Five (5) years cost accounting experience required. Previous work experience in facilities or closely related setting required
Two (2) years of increasingly responsible management experience including staff leadership and budget planning required
Previous experience working in higher education preferred
Previous experience working extensively with a Computerized Maintenance Management System (CMMS) including report generation, vendor management, customer/user interface, analysis and interpretation of data preferred
Considerable knowledge of accounting standards, practices and procedures
Considerable skills in preparing forecasts and producing accurate reports
Strong analytical and process management skills

Manager, Business Operations Resume Examples & Samples

Analyzes financial and operational data/performance metrics, communicates findings and risks, and makes suggestions to improve processes
Supports business unit management and other departments with informational requests and special projects
Possesses understanding of Company policies and procedures and continually implements and reviews policies and procedures for consistency
Trains, supervises, and develops Finance staff. Manages the day-to-day performance of the Finance team and makes suggestions to upper management for work performance improvement

Manager, Business Operations Resume Examples & Samples

Provide direct supervision/management of the Global Markets administrative team, including
Must be highly organized
Extremely flexible in order to function in a continuously demanding and dynamic environment. Must be resourceful and creative in order to act on demands and resolve problems
Excellent technical skills in software packages such as Microsoft Word, PowerPoint, Excel, Outlook etc
Good level of knowledge of CIBC's organizational structure (in relation to the program's or units' activities and objectives) an asset
Initiative to observe where processes can be improved and develop projects accordingly
Demonstrated tact, diplomacy, professionalism and discretion
Well developed organization/time management skills and good judgment in order to multi-task
Demonstrate ability to pay attention to accuracy and detail
Excellent interpersonal and communication (verbal and written) skills to interact with a wide range of individuals at all levels in situations that often require eliciting or sustaining cooperation and participation

Manager, Business Operations Resume Examples & Samples

Manage Marketing annual budget planning process across Telemundo Enterprises portfolio
Directly handle monthly tracking of expenses and calendarizations, forecasting process, which includes reconciliation and analysis of actual results versus forecast and plan
Establish clear and consistent channels of communication with dept. Budget Managers to provide update of financial performance and report changes to forecast
Supervise purchase order creation and tracking; reviewing, processing, and coding of invoices and contract payments
Prepare monthly accruals list and request adjustments from the accounting department as needed
Manage independent contracting process; ensure project funding and coding; liaise with PM&S department to ensure department is following company guidelines
Position will also perform Project Management duties, which include ownership for initiation, planning, design, execution, monitoring, controlling and closure of projects
Conduct data analysis to uncover trends, cost reduction opportunities, organizational enhancements, and other useful information that can help business make more-informed decisions
Work in partnership with internal parties and/or vendors during project implementations
Ensure department adheres to fiscally sound business practices to help control the department’s expenses
Maintain regular communication with department head to identify areas where we can maximize resources and/or be more cost effective across all networks and regions
Assist in the development of new business opportunities and special projects
Support department’s functions and perform other related duties and tasks as assigned or as become evident
At least 5 years of experience in the cable, satellite or terrestrial television industry with an emphasis on budget management
Ability to analyze data and other inputs in the formulation of operating strategies
Thorough understanding of project management phases; techniques and tools
Computer literacy with particular emphasis on Excel, PPT & Visio
Ability in Project Management tools
Sound business judgment, and flexibility/adaptability to manage multiple time-sensitive matters, including appropriately prioritizing among them
Demonstrated ability, in a positive and practical manner, to identify and resolve issues efficiently and effectively with all levels of company personnel and with outside parties
Highly organized with attention to detail
Excellence in communication, presentation and negotiating skills
Good judgment and ability to work independently
High degree of adaptability to changes in the nature of the industry
PMP and Agile certification a plus
Fluency in English and Spanish a plus

Senior Manager, Business Operations Analysis Resume Examples & Samples

Manages the development and implementation of short and long-term strategies to ensure resources are effectively utilized to meet expected demand, departmental goals, and customer requirements
Manages the development and implementation of strategies, metrics, scorecards, and incentives to drive and monitor business requirements and results for department and all of Grid Operations
Accountable for the analysis and validation of unplanned, reportable outages for Reliability reporting to the CPUC
Leads a team of project managers through the initiation, planning, and execution of business improvement projects and initiatives
Evaluates employee performance, makes hiring decisions, coaches and mentors, and prepares team for a constantly changing work environment
Minimum of five (5) years of experience managing, supervising, or leading an organization, unit, or teams
Minimum of two (2) years of experience managing projects
Minimum of two (2) years of experience in the Transmission and Distribution unit of an electric utility
Must be able to maintain NERC physical and electronic accesses by passing security screening and training requirements
Must be able to frequently travel with a personal or company vehicle throughout our service territory
Bachelor’s degree in STEMs, or Business; or equivalent combination of Education, Training or Experience
Graduate level degree in Business, Economics, or other related discipline
Four (4) years of experience in the Transmission and Distribution unit of an electric utility
Experience as a member of an Incident Management Team in any capacity under the National Incident Command System

Snr Section Manager, Business Operations Resume Examples & Samples

Responsible to support LRSEA in delivering predictable Operational results through the efficient execution of Lam Management System such as AOP, QOR, QCR and QFR
Responsible for LRSEA Key Performance Indicator Management (AOP/AIP) such Safety, Installation Cycle time, Funded Projects/I&W, DFS utilization/absorption, P&D tracking and Safety/mandatory retrofit compliance
Responsible in monitoring and driving DFS compliance in 60-hrs work weekly policy
Support Account Team in business vs resource needs analysis and summarizing analysis into justification package for review with Corporate VP for new headcount justification
Serve as Account Team representative during WW Resource / Gaps meeting and responsible in acquiring the required loan skilled resource to support Account Team activities
Responsible for LRSEA DFS resource planning to achieve availability, flexibility and quality
Support the Account Team in Ramp readiness planning, preparations and monitoring
Responsible for Outsource Service Labor management, driving resource quality, flexibility and commercial viability for LRSEA
Utilizing WPT to forecast Labor Transfer, Resource Gaps and DFS utilization during QCR and QFR cycles
Assist RBO in defining and implementing effective accountability systems, leveraging the Lam Management System
Assist RBO on implementation of new corporate guidelines and initiatives to drive productivity and efficiency
Assist RBO and collaborate with LRSEA management team to ensure that daily operations of the organization progresses smoothly

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