Business Supervisor Resume Samples

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O Schinner

Okey

Schinner

499 Lionel Roads

Philadelphia

+1 (555) 941 6952

499 Lionel Roads

Philadelphia

Phone

p +1 (555) 941 6952

Experience Experience

Chicago, IL

Business Supervisor

Chicago, IL

Johnston-Keeling

Chicago, IL

Business Supervisor

Works with the Nurse Manager to interview, hire, train/orient, supervise work performance, assigns work and work schedules
In conjunction with nurse manager, monitors and assures monthly financial performance to budget and performs variance reporting
Assist during month end close process; provide analysis of construction costs, including production of cost reports and labor reports
Assist during month end close process; provide analysis of engineering costs, including production/review of cost reports and labor reports
Heavy Integration with Project Managers/Business Line Managers
Identify process improvements and provide solutions where necessary
Demonstrates and promotes positive employee relations; supports staff education and development

Dallas, TX

Business Operations Supervisor

Dallas, TX

Thiel, Waelchi and Wilderman

Dallas, TX

Business Operations Supervisor

Assists in managing staff. Assists in developing and maintaining work procedures and prepares work schedules
Manages the performance improvement process for the office/department
Assist manager with employee performance evaluations and hiring decisions
Participates actively in the interview process, training, performance appraisals, and may provide disciplinary actions up to and including termination
Provides monthly ad-hoc reports to management to track project budgets, T&E allowances, revenues, among others
Handles basic payroll or timekeeping activities, other record-keeping, human resources paperwork, organizational charts, and other business documents
May train and assist end-users in PeopleSoft expense report entry

present

Phoenix, AZ

Supervisor, Business Operations

Phoenix, AZ

Ebert and Sons

present

Phoenix, AZ

Supervisor, Business Operations

present

Review, process, and analyze high volume of transactions for monthly invoice. Reporting of data from the time keeping and invoicing systems
Assisting the field and HQ in discussing and resolving potential audit findings and action plans, etc
Performs all necessary reporting, performance reviews, and provides analysis and feedback
Works with Managed Service Provider, Suppliers, and AP to reconcile payments and assist with invoice creation on a monthly billing cycle for contract labor
Perform testing and document the results of the self-assessment in a clear and well-organized manner
Assist Director, Business Operations in working with Spotlight Finance and Operations personnel to ensure Spotlight maintains compliance with the
Serve as a liaison between Internal Audit, Damp;T and Spotlight field and HQ for technology audit matters, including

Education Education

Bachelor’s Degree in Business

Colorado State University

Bachelor’s Degree in Business

Skills Skills

Demonstrated ability to hold others accountable
Strong customer service focus
Independent judgment to plan, prioritize, and organize a diversified workload with attention to detail
Excellent written/verbal and time management skills
Handles basic payroll or timekeeping activities, other record-keeping, human resources paperwork, organizational charts, and other business documents
Ability to identify and help resolve important ethical, strategic, financial, or operational issues and mediate fair solutions
Participates actively in the interview process, training, performance appraisals, and may provide disciplinary actions up to and including termination
Supervises administrative support staff to achieve effective and efficient services
Personal computer skills, including Microsoft Word, PowerPoint, Excel, and other Windows-based applications
Manages the performance improvement process for the office/department

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Supervisor, Business Operations Resume Examples & Samples

Partner with the Spotlight HQ and Field Operations to update and maintain IT policies and procedures, including those policies that address Sarbanes-Oxley key internal controls
Partner with Field Operations and IT teams to perform self-assessments (audits) of Spotlight's internal control environment. As part of the self-assessment, the Supervisor, Business Operations responsibilities will include
Perform testing and document the results of the self-assessment in a clear and well-organized manner
Identify any potential audit observations or control enhancement opportunities and provide the Field Operations and IT teams with detail recommendations to help mitigate the
Provides support to relevant area leadership to improve performance. Acts as a liaison between employees and management, disseminating information and ensuring all proposed goals and objectives are achieved

Supervisor, Business Operations Resume Examples & Samples

Invoicing, Procurement, Accounts Payable, Analysis, Reporting
Review, process, and analyze high volume of transactions for monthly invoice. Reporting of data from the time keeping and invoicing systems
Analyze and reconcile data. Problem resolution. Data validation and analysis
Hires, trains, and develops staff to ensure best-in-class customer service and operational goals are achieved. Works to achieve SLAs

Business Control Supervisor Resume Examples & Samples

Preferred audit or quality control experience
People management experience preferred
High Attention ot deail and quality within work
Proficient Sharepoint and Excel knowledge as well as general PC Skills
Effective Interpersonal and written and verbal communication skills
Independent thought/objectivity
Ability to learn multiple processes quickly

Div Business Intelligence Supervisor Resume Examples & Samples

While reporting to the Division BI Management team, the Supervisor and their team will act as a highly collaborative partner with Central Divisions Senior Leadership (primarily Finance and Sales) by
Drive Advanced Analytics deep into the organization
Bring BI skills sets to bear on Key Projects in support of the Division Roadmap
Assist in the identification and elimination of duplicative efforts
Accelerate sharing of best practices
Lead the consistent application and interpretation of new data and metrics
Evangelize new tools, reports and processes
Analyzing data with the goal of informing decision makers. Subject areas can cover a wide range of our business including finance, sales, marketing, field operations, care, customer valuation, etc
Work cross-functionally to identify opportunities, brainstorm approaches and analytical frameworks, acquire data, execute analyses, and present actionable recommendations
Perform business intelligence analysis and data exploration. Extracts raw data, integrates that information with other data sources and compiles/disseminates formatted reports to customers
Lead the analysis and reconciliation of data and reporting projects and initiatives delivery
Prepare robust analytical analysis of business operations with relevant and accurate supporting information. The purpose of the analysis, conclusions and potential applications should be apparent
Prepare and/or Assist in the preparation and delivery of presentations that are concise, well organized and visually appealing to the target audience
Manage/Assist projects by ensuring we are driving toward the goals of the project
Helps define the information, reporting, and analytical needs of the Division
Creative problem solver, takes a high level of initiative, has a strong sense of personal accountability to follow-through
Acts collaboratively and decisively with a \One Spotlight\ mindset
Simplifies complexity wherever possible
Supervises employees in the Financial Planning & Analysis function, taking on such responsibilities as: interviewing, hiring, training, and orienting staff
Compares financial results to planned or forecasted results and recommends future actions. Analyzes the ongoing profitability of all new business and/or programs entered into by the Company
Prepares and reviews forecast materials for leadership. Provides ongoing forecasting and testing. Processes sales commissions
Quantitative Orientation and Analytic Experience
Business Acumen and Analytic Curiosity
Strong Sense of Data Visualization
Advanced Data Extraction and Manipulation Skills
Supervisory / leadership experience
Knowledge of Ad sales and sales support experience preferred
Proficiency with Microsoft Office including Excel, Word, PowerPoint, and Outlook
Flexibility and adaptability are core competencies in our fast-paced and ever changing/evolving environment
Must possess excellent verbal and written communications skills

New Business Supervisor Resume Examples & Samples

Maintains and enhances relationship with agents to ensure business needs are met
Meet the department’s production standards for measuring quality and quantity of work processed
Analyze problems and take action to implement resolutions
Act as secondary team resource for procedures, current information, etc
Monitor department’s work procedures and provide suggestions for improvements
Review and monitor new business reports to identify training issues and increase productivity
Assist with testing/implementation of new products and systems
Establish and maintain excellent communication with the team, as well as other related business unit(s)
Encourage and develop employees in their professional growth – coach, mentor, motivate employees
Maintain costs and savings techniques in day to day processing
Responsible for monitoring and managing daily workloads
Responsible for ensuring the departments production standards for measuring the quality and quantity of work processed are met by employees
Perform daily functions of business unit when needed
Associates degree or equivalent related experience in similar or related environment required
3-5 years insurance industry or related business experience
FLMI or any other related designation or progress towards a designation helpful
Competence in situational analysis and interpretation of related customer driven transactions with sound attention to detail, problem solving and excellent decision making skills. Effective verbal and written communication skills
Organization skills
Ability to act as secondary resource for unit so that employee's effectively communicate and process customer information

Supervisor, Annuity New Business & Agency Resume Examples & Samples

Daily management of New Business and Agency teams and incoming work including the processing of New Business applications, agent appointments and commission payments
Audit work of subordinates to ensure timeliness, thoroughness, completeness and accuracy in the most efficient manner possible
Approve completed financial transactions, including check approval within delegated authority
Ensure service delivery expectations are met
Administer and coordinate Agency activity, including agent appointments, licensing, commissions and income tax reporting for agents
Investigate and implement new or changes to procedures, reorganization of work, and training of new and current staff. Research processing problems or issues as necessary and recommend system modifications and enhancements
Participate in software testing and development for new or enhanced Administration applications
Contribute in multi-department ad-hoc committees regarding product and system developments and administration, new product implementation, commission changes, administrative changes to contracts, special promotions and customer notices or announcements
Work with internal departments, such as Actuarial, Accounting, Marketing, IT and Contract Administration to research and implement changes and/or solutions for common objectives or issues
Minimum of an Associate’s degree in Business or equivalent training or experience commensurate with a degree
Professional designations or demonstrated work toward achieving industry designations such as LOMA’s Associate/Fellow Life Management Institute (ALMI/FMLI), Associate Annuity Products Administration (AAPA), Associate Insurance Regulatory Compliance (AIRC) and/or Associate Insurance Agency Administration (AIAA)
Minimum of 2 years supervising employees in an insurance-industry related field, with annuity business
Solid understanding of annuity products and processing requirements, state regulated agent licensing requirements, income tax applications for agents, policy/contract owners, and multi-state compliance regulations for products and services
Proven ability to manage teams of staff in a fast-paced and deadline driven environment
Solid interpersonal and communication skills (written and oral) and the ability to communicate sensitive and complex information to others
Responsive to client needs with professionalism and diplomacy
Exceptional time management skills, including ability to multi-task and work with shifting priorities, meeting tight deadlines and timetables, and schedule workflow to meet service standards
Must be detail oriented and able to make decisions independently
Excellent computer skills with thorough understanding of Microsoft applications including Word and Excel skills, and client relations management applications (CRM.) Experience with workflow systems a plus

Supervisor Business Process Outsourcing Resume Examples & Samples

Serves as technical resource for client(s) and/or staff. Analyzes, responds and resolves issues and assists in re-evaluating priorities
Four or more years of business process outsourcing, consulting, or systems implementation experience
Experience working with business processes
Experience working with application delivery, management structures and reporting procedures
Experience working with integrating applications
Communication skills

Supervisor, Business Intelligence Resume Examples & Samples

Lead a small team of analysts to provide regional business analysis and actionable intelligence by forming hypotheses, interpreting research results, synthesizing conclusions, deriving implications, and providing insightful recommendations to senior leadership
Provide regional reporting on sales, marketing and finance KPIs, and operations
Support other business units with ad hoc requests
Design, direct, and conduct qualitative and quantitative analyses
Apply exceptional proficiency in strategic analysis to a wide range of issues
Maintain and update BI tools, databases, dashboards, and best practise in sync with Blizzard’s headquarters
Synthesize predictive analytics on trend data to support recommendations
Stay abreast of state-of-the-art industry trends and innovative developments
Cover Letter which should include

Supervisor Business Process Outsourcing Resume Examples & Samples

Manage a team of Actuarial Specialist Administrators in the U.S Life and Pensions environment and to ensure that the team is operating at an optimal level
Manage daily production of individuals and the team
Maintain SLA targets
Transition work from U.S to S.A
Conduct regular performance discussions
Regular communication with US clients and colleagues
Implement policy administration processes, support processes
Creating, monitoring and reporting on productivity and quality
Mentor and coach team members to perform optimally
Identify training needs of team and individuals

Supervisor, Business Application Resume Examples & Samples

Clearly demonstrated leadership potential
Excellent knowledge of business with a minimum of 4 years experience in business operations or similar role
Sound knowledge of project management activities and governance
Previous people management experience would constitute an advantage
Previous experience in an analyst role is preferred
Previous experience of application support is preferred
Good understanding of IT systems & environments, in particular of the target application platform family
Sound knowledge of cross location operations environment
Sound financial industry knowledge
Demonstrated ability to analyze, trouble-shoot, solve problems and implement appropriate solutions
Able to work in different support time zones
Service-oriented approach & mindset
Good presentation
Relevant Educational Background (Finance / IT)
Good English Language Written/Oral (Mandatory)
Other languages are considered an advantage

Business Supervisor Resume Examples & Samples

Supervision of staff
Preparing budget models
Invoicing
Monthly forecasting
Financial analysis
Accounts Payable/Accounts Receivable

Supervisor Business Intelligence Resume Examples & Samples

Coordinates the daily workflow, assigns tasks and supervises a team
Ensures team executes on defined business requirements
Fulfills reporting needs and may make recommendations to business

Technical Business Systems Analyst Supervisor Resume Examples & Samples

Responsible for evaluating the internal technical needs of an organization and recommending solutions
Responsible for serving as liaisons between business stakeholders and internal or vendor development resources to create enhancements or fixes based on business needs
Develop the system and functional requirements
Responsible for assessing available technologies to create development specifications as well as detailed test cases
Analyze release notes to assist business owners and stakeholders in deciding on how new functionality might be used
Assist with testing and analyze results
Partner with end users to identify, evaluate, and communicate system incidents to appropriate technical resources for resolution
Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual required or job-specific training. May be asked to coach, mentor, or train others and teach coursework as subject matter expert. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank."
Bachelor's Degree in IT, MIS, Finance, Business or related field preferred
8+ years of technical bank operations experience
Knowledge of project management with Microsoft Project, bank operations, HR systems (as applicable), bank products, and mortgage, installment, and commercial loans. Extensive familiarity with financial institution computer and operating system features and third party products
Advanced knowledge of user acceptance testing methodologies, principles, and practices of process development and implementation along with comprehensive banking/business unit system, software, and applications
Advanced PC program skills with extensive experience with Excel, data warehouse products, and other similar systems. Familiar with troubleshooting internet connectivity and browser issues. Ability to handle complex problems to achieve department goals
Extensive verbal and written communication skills for a variety of audiences (both technical and non-technical). Ability to analyze problems of a technical nature with high accuracy and attention to detail. Ability to accurately document problems and resolutions
Possess a high level of analytical ability to understand sophisticated programs/systems for resolving business problems. Ability to respond promptly to customer needs. Ability to handle difficult or emotional customer situations
Ability to set goals and objectives, prioritize and plan work activities using time effectively, meet deadlines and commitments, and work independently with little or no directional guidelines from manager

Supervisor New Business Resume Examples & Samples

Drives performance management through coaching, motivating, providing candid feedback and direction against stated goals to include growing talent
Create a positive, productive work environment to include process improvement mindset utilizing different approaches such as LEAN
Writing and delivering performance evaluations and taking corrective action as necessary
Develop, grow, and maintain key relationships with business partners to assist in growing their business by understanding their objectives and business model
Develop and maintain operations systems knowledge

Business Intelligence Supervisor Resume Examples & Samples

Oversee the Business Intelligence team that conducts full life-cycle business intelligence development, using Oracle Business Intelligence Enterprise Edition (Administration Tool Repository Development), and Microsoft (SQL Server, Integration Services, Reporting Services, Analysis Services), as well as standard data warehouse and data modeling tools and techniques
Work closely with business partners to ensure a strong working relationship, communicate the BI strategy, and ensure work efforts align appropriately
Allocate and prioritize work efforts which include analysis, design, development, and documentation of BI solutions by request from Lines of Business, Shared Services, IT road-maps, and IT project timelines
Provide project leadership and support, within development teams, infrastructure, and business users to deliver product through highly iterative intra-week cycles to ensure team delivery according to objectives
Define meta data standards for the data warehouse and prepare metadata design according to ETL process requirements
Develop ETL processes and prepare OLAP cubes
Design ELT process, perform troubleshooting, and ensure issues are resolved effectively
Prepare and submit appropriate status reports to management
Analyze all data warehouse architecture goals and identify skill requirement for same
Develop both physical and logical data models
Prepare designs for supporting database systems and recommend performance improvements
Maintain and develop database scripts and tools to facilitate automation processes
Analyze all data warehouse activities and identify key resources for same. Develop and implement work plans for projects. Provide support to all data warehouse initiatives
Evaluate all proposals requests and assist to improve structure of the data warehouse
Monitor processes and develop plans to capture and access all metadata
Provide guidance and coaching, develop training plans, hiring, write and deliver performance reviews, and answer day-to-day questions for team members
Strong understanding of Business Intelligence. Strong analytical and problem solving skills
Strong understanding of Business Intelligence and Data Warehouse processes, tools and techniques
Strong understanding of SQL, Oracle and DB2 databases
Intermediate understanding of end-to-end Business Intelligence tools and lifecycle
Ability to multitask among many large and small efforts and to manage projects
Ability to work in a fast turn-around, highly iterative cycle
Proven track record of achieving results through collaboration and teamwork
Ability to effectively communicate with all levels of the organization, clearly expressing ideas and concepts both verbally and in writing to effectively handle sensitive issues
Bachelor’s degree in Computer Science, Information Systems, Mathematics, or equivalent combination of education and experience required
5+ years Business Intelligence & Data Warehousing experience required
1+ years supervisory experience and/or leadership experience required

Supervisor, Business Systems Resume Examples & Samples

3-5 years experience troubleshooting, maintaining or optimizing Epic applications
2+ years Supervisory experience
1-2 years experience with project management and its methodologies
Epic Certification – Professional or Hospital Billing (build)
3 years related software implementation or practice management experience
Experience supporting the implementation of complex clinical projects that require coordination of resources
Bachelor’s Degree in Healthcare, Business Administration or Information Technology or other related discipline

Business Centre Supervisor Resume Examples & Samples

Ensure that all Business Centre Colleagues are familiar and updated with hotel's product and services
Establishes a rapport with guests and maintains good customer relationship
Works in full cooperation with other departments to make sure the guest is of the utmost priority
Suggesting and attending regular training on updated topics and respective skill set as required by the team
Communicate and liaise effectively with other leaders in the department and hotel
Achieves and creates an environment that allows colleagues to achieve job fulfillment and clear growth path for career development with Fairmont Hotels & Resorts
Execute all tasks related to financial activities adhering to the laid down policy and procedures and ensuring accuracy in maintaining the records
Maximize our brand by promoting our up sell programs
Responsible for maintaining personal cash float used to assist guest with transactions and currency exchange
Minimum 1 year previous business centre supervisory experience, preferably in a large volume property
Excellent knowledge of Micros-Opera Property Manager, word and excel
Highly organized, results-orientated with the ability to be flexible and work well under pressure in a fast paced, changing environment
Able to complete many diverse tasks concurrently
Graduate of Hotel Management or Hospitality program a definite asset

Supervisor, Business Services Operations Resume Examples & Samples

Supervises, monitors and co-ordinates the daily activities of staff within the GBS Recurring Revenue Services team
Provides support through hiring and training staff. Provides system and process training to employees and other groups, and leads and motivates a team of junior professionals
Supports or provides reporting on service delivery parameters and domain performance
Develops and directs work schedules and monitors work flow to achieve established goals and objectives of functional organization
Supervises staff who perform either a single task, or multiple but closely related tasks. Interacts with other supervisors across other functional areas, management and customers to successfully complete objectives of functional organization
Handles escalations and escalates where necessary. Provides solutions to issues and problems and ensures adherence to all policies and procedures. Decisions impact the direct workgroup, and failures to achieve may impact short-term goals and deadlines of department
Very busy, fast paced workgroup requiring frequent shifting and realignment of priorities to meet customer goals
Strong operational and analytical skills
Ability to lead, motivate and direct a workgroup
Project management skills - ability to prioritize projects and/or deliverables
Strong working knowledge of Microsoft Office products

Business Centre Supervisor Resume Examples & Samples

Ensure delegates and guests are provided with general secretarial support such as message taking, photocopying, faxes, typing and document binding
Ensure accurate conference and meeting room signage, place cards and name badges are provided
Ensure meeting rooms, equipment and materials are in place and in full working order prior to the start of any event
Supervise coffee breaks, welcome drinks and similar events as required
Serve as the main point of contact for enquiries from conference organisers and delegates as well as any guests wishing to use the Business Centre facilities
Ensure all charges and any additional goods or services that have been provided
Ensure the Business Centre team project a professional manner with an emphasis on hospitality and guest service
Execute additional duties dependent on business demand
Assist with additional tasks as instructed by the Convention and Events Sales Director
Experience in a customer service role in the hotel/leisure/retail sector
Previous experience in Business Centre or Convention and Events Sales
High IT proficiency

Supervisor, Business Unit IT Resume Examples & Samples

Leading the organization: Sets team objectives and contribute to individual department's tactical execution of strategy. Promotes team's commitment to changes required and acts as a change implementer. Plans and establishes a course of action for team or unit; establishes priorities to accomplish goals allocate resources and track results
Managing Business Processes: Measures and monitors team and process activities. Initiates required improvements to business process in order to achieve business results and appropriate solutions for customers
Managing Finances and/or Projects: Manages financial aspects of the team or unit; accountable for direct budget
Managing HR People Processes: Manages HR/People processes for the team or unit including performance reviews/management, resource management, planning, objective setting/alignment, employee development/coaching and training. Provides direct supervision to exempt employees and/or skilled, non-exempt employees and technical leads with operational focus in area of functional expertise
Minimum three (3) years of supervisory/team lead or equivalent experience
Minimum three (3) years of related IT experience

Business Supervisor Resume Examples & Samples

High level of involvement in our cost control system
Analysis of construction costs including production of cost reports and labor reports
Involvement in our compliance programs, including regulations and accounting policies
Contract administration, including documentation to support subcontracts, material contracts and owner progress estimates including bonding, insurance and lien releases
Detailed understanding of cost reporting/forecasting, including quantities and cost sources
Maintain records as required regarding job progress and costs
Assist with processing accounts payable and weekly payroll
Business Degree or other related degree required
Five to Seven years of Business or Finance experience
Must be knowledgeable in basic accounting functions
Experience with the use of Microsoft Word, Excel, and PowerPoint
SAP experience is a plus
Attention to detail with the ability to recognize discrepancies
Must possess strong organizational and time management skills
Effective written and verbal communication skills as well as effective presentation skills
Works independently as well as part of a team
Must be a self-starter, willing to do what it takes to get the job done
Willingness, ability and enthusiasm for travel, and /or relocation sometimes on short notice

Business & Analytics Supervisor Resume Examples & Samples

Strategy development and proven plan execution (delivers results)
Proven track record of talent development - ability to improve of team performance and fill gaps
Team player, build relationships quickly, motivator

CTI Supervisor ICG Business Resume Examples & Samples

Part of the role is to be local contact for global, regional groups that support business in Costa Rica. For implementations or projects that involve the support of those teams. Also this role is responsible for support the CTI providers
Ensure control environment in full accordance with the Citi policies and standards, for all CTI components in the country. Follow up MCA and other controls for the country
Establish and / or review procedures for the area, which are in sync with global policies and procedures, for example, EOL, patching process and management console, keeping metrics according to global requirement
Ensure proper follow-up to the capacity of the infrastructure and action plans
To follow up the resolution of cases of infrastructure in the various tools in compliance with the service agreement established corporately, Follow up solvers teams so that the established SLA is met
Responsible for monitoring the COB test of the country, giving the corresponding technical support per requirement
Advanced knowledge in operating systems like Unix servers Windows Server or Linux
Advanced knowledge on Structure of Active Directory servers and / or Netware
Basic knowledge of server hardware for monitoring and error detection
Intermediate knowledge Database (MS SQL at least)
Knowledge of network and telephony CISCO, AVAYA, etc
Basic knowledge of COBIT y/o ITIL
Advance English: reading and writing

Business Applications Supervisor Resume Examples & Samples

Implementing Datafaction Training for new hires and updates for all Business Management employees
Providing service on Datafaction issues for the partners and staff
Planning implementing and maintaining best practices for integration between NKSFB’s Datafaction system and multiple banks’ software platforms
Maintain integrity and confidentiality of Datafaction data
Manage service, patching and down time of Datafaction system as needed with as little impact to staff as possible
Management of projects for new systems and technologies in a Windows based environment
Planning and/or implementation of projects by setting and meeting realistic deadlines
Facilitate the definition of project missions, goals, tasks, and resource requirements; resolve or assist in the resolution of conflicts within and between projects or functional areas; develop methods to monitor project or area progress; and provide corrective supervision if necessary
Responsibility for assembling the project staff; for their technical or functional development, performance, and/or termination during the project or projects
Manage project budget and resource allocation
Forecast changes and communicate current and projected issues
Facilitate the definition of service levels and customer requirements. Interact regularly with existing or potential clients to determine needs and to develop plans for improving delivery
Candidates must be proficient in Datafaction, Outlook, Excel, and Word
Experience Go File Room, a plus, but not required
4-7 years’ experience in Datafaction Software Administration and Project Management
Ability to work cross-functionally to solve problems and implement changes
Must have strong and proven communication skills, and be outgoing and personable
Must be self-motivated, detail-oriented, well-organized, and have the ability to multitask in a fast paced environment
Strong presentation skills, both oral and written

Business Supervisor Resume Examples & Samples

Responsible and accountable for the management of all business aspects of an assigned project
High level of involvement in the operations of our cost control system and analysis of construction costs
Troubleshooting job conditions, accounting, financial projections, payroll, purchasing, taxes, and managing subcontracts are all responsibilities of the position
Take part in forecasting revenue and costs
In addition to insuring documentation is complete in supporting subcontracts, material contracts and owner progress estimates including bonding, insurance and lien releases
Work alongside business office personnel and field accounting staff including, office managers, reception, accounts payable, accounts receivable, payroll and other office functions at the field site and/or project level
Relocation and/or travel is required
Degree in accounting, business, economics, finance or related field
Knowledge of or familiarity with principal field business management SAP systems
Must possess knowledge of basic accounting functions
Must possess knowledge of Microsoft Excel, Word, and PowerPoint
Good attention to detail with the ability to recognize discrepancies
Minimum 3-5 years of relevant experience with leadership responsibilities
Must be a self-starter willing to do what it takes to get the job done
Must be able to freely access all parts of a construction site in wide-ranging climates and environments
Knowledge of construction safety and current federal & OSHA requirements is preferred
Candidates must also be able and willing to relocate with business needs

Supervisor Business Services Resume Examples & Samples

Management and leadership of business support areas in a single specialty or multi-specialty site
Organize work site and work processes to optimize service and operational efficiencies
Day-to-day work with all areas/departments to resolve issues
Balance needs of organization and needs of staff while keeping the patient at the center of all we do

Business Specialist, Supervisor Resume Examples & Samples

Prepares budgets and monitors expenditures of assigned accounts/programs
Produces specialized [analysis] reports for PI, Central Admin, and Federal Agencies with consideration to rules in the appropriateness of grant expenses and other accounts
Responsible for the allocation, monitoring and approval of grant activity
Develops budgets for grant proposals and for budget projections
Monitors and verifies expenditures, compliance, and cost sharing requirements
Performance of these duties insures the appropriateness of grant expenditures, insures compliance with University and sponsoring agency policies by working with and advising Principal Investigators on the applicability of charges, and assures the accuracy of financial reports submitted to sponsoring agencies
Reviews and approves all financial transactions for complex department and individual research programs including purchasing card
Reviews and approves monthly reconciliation of all assigned accounts and the transfer of fees for the Departments operations/programs
Ensures compliance with University and Agency policies and procedures, funding availability, and accurate documentation is provided and guarantee a thorough system of department controls
Supervises and manages personnel activities, responsible for the supervision and distribution of work to designated employees to meet departmental objectives to see that personnel meet job requirements in a timely fashion
Provides guidance to the staff in resolving day to day problems and holds position of HR department approver
Apprises staff of current and revised policies and procedures
Responsible for the SCP for Business Office staff for annual evaluation of job performance
Trains staff with related business functions as needed. ECRT coordinator – liaison with appropriate University personnel regarding issues; coordinates internal process and timeline
Determines, evaluates and provides suggestions of the departmental operations and procedures to ensure University compliance
Works with Business Manager to establish internal controls/policy as well as to simplify processes including acct processes, personnel, purchasing card, salary reallocations

Business Operations Supervisor, Finance Resume Examples & Samples

Ensures monthly invoices are accurate and paid in accordance with our contract terms
Performs various analysis related to our professional services monthly spend
Reconcile variances between the time keeping system and monthly invoices
Provides leadership, motivation, and operational support to employees. Customarily and regularly directs the work of at least two or more other full-time employees or their equivalent
Hires, trains, and develops staff to ensure best-in-class customer service and operational goals are achieved
Develops and implements operational strategy. Establishes and monitors clearly defined key performance indicators for all team personnel
Performs all necessary reporting, performance reviews, and provides analysis and feedback
Works with Managed Service Provider, Suppliers, and AP to reconcile payments and assist with invoice creation on a monthly billing cycle for contract labor
Review, process, and analyze high volume of transactions for monthly invoice.Reporting of data from the time keeping and invoicing systems
Analyze and reconcile data, Problem resolution, Data validation and analysis
Work with internal departments to complete purchase orders and update contract labor assignments when necessary
Works to achieve SLAs
Experience with Accounts Payables, Payment Processing, Procurement, Business Operations or Accounting preferred
Experience managing direct reports in a business setting
Proficient in MS Excel with pivot tables

Business Supervisor Resume Examples & Samples

Assist during month end close process; provide analysis of construction costs, including production of cost reports and labor reports
Identify, monitor, and summarize Key Performance Indicators for various overheads and projects
Contract administration, including documentation to support subcontracts and owner progress estimates
Business degree or other related degree required
Three to five years of Business or Finance experience
Must be Willing to travel, and /or relocate sometimes on short notice

Business Services Executive Assistants Supervisor Resume Examples & Samples

Change Management
Commercial Awareness
CRM
Fin/Budget Management
Health & Safety
IT Application
Drive & Motivation
Relationship Building/Management
Responsibility & Ownership

Supervisor Business Services Accounting Resume Examples & Samples

Oversee the monthly close process for the retail and delivery business units. Highlight, monitor and communicate issues
Oversee the daily, weekly and monthly financial reporting for the Stores and delivery business units
Assure system accuracy and work with GT to resolve any system issues
Review journal entries and analyze sales and margins for our Easy Tech, Print & Marketing, Ship Center, Production Facilities and Mobile Phone Repair businesses
Responsible for reviewing monthly reconciliations and cushion/risk analysis
Work with business partners in producing weekly, monthly and year to date forecasts for sales and margin additives, as well as yearly budget
Monitor and improve internal controls within our internal control compliance process
Responsible for ensuring accounting adjustments are loaded and reflected properly in EDW
Develop direct reports
Partner with the GT teams and business partners to support the rollout of the GDW
Perform and oversee special projects and ad hoc analysis as needed
Bachelor’s Degree in Finance or Accounting
Five to seven years related experience, preferably in a retail environment
Ability to work independently and utilize self-motivation
Ability to interact with upper management
Proficient in Excel, Essbase, Access and Brio
Ability to work within tight deadlines and balance workload effectively

Business Operations Supervisor Resume Examples & Samples

Bachelor's Degree or equivalent in training and work experience directly related to operational support
Four or more years of supervisory experience in field and/or sales centers
Proficient at analysis and creating and implementing strategies based on that analysis
General knowledge of line of business key performance drivers
System proficiency including PowerPoint, EXCEL, Word; Verizon specific operational tool knowledge a plus
Excellent verbal and written communication skills with strong ability to communicate effectively across all levels of management
Project management skills and experience
Experiencing managing inter-departmental resources
Experience in working with unions
Working knowledge of vBUILD, vSAP and DC Web

Business Controls Supervisor Resume Examples & Samples

Utilize effective presentation skills including creative training techniques for delivering compliance trainings and in other initiatives to spread awareness
To identify any compliance related issues
Create risk reporting systems that is consistent, clear and accurately measured
Communicate published audit findings to all stakeholders
Coordinate with DPEs on the closure of their findings
Work in close coordination with all functional unit heads in the operations and shared services to successfully implement the quality management system of the company
Must be 12 months in tenure
Must have at least 3.0 rating for the last (4) quarters or at least 2, 2+ and 1 rating in the last PBC Cycle
Must not have incurred NDA/Remedial Action Plan (RAP) for the past 6 months
Must not have active/pending Performance Improvement Plan (PIP) & Incident Report (IR)

Account Supervisor New Business Resume Examples & Samples

Vet incoming new business leads and support major pitches
Arrange and facilitate brainstorms, rehearsals and pitch meetings associated with new business opportunities
Coordinate, track and report past and present new biz prospects and activities
Maintain close ties to new accounts with high potential for growth
4-6 years of public relations/public affairs agency experience
Solid track record of client service and/or new business development
Ability to drive the process while viewing the agency’s offerings holistically

Business Systems Analyst Supervisor Lacey Resume Examples & Samples

Working-level knowledge of facilitation and coaching techniques
Mastery-level research skills – collect, synthesize, and evaluate information
Mastery-level technical consulting skill -- provide long term strategic and change management consultation
Mastery-level systems integration skill in business analysis
Make sure your application reflects your best writing

Business Control Supervisor Resume Examples & Samples

Management responsibility for individual and team quality performance; Providing leadership, guidance and feedback on individual performance through quality reviews, side by sides, compliance reviews, and coaching
Lead staff in their development and understanding of Service Provider Work Standard requirements and ensure they are providing and evaluating feedback to the Service Providers on the most up to date standards
Participate in audit preparation for internal and external audits related to Complaints, Audit Action Plans, Work Standards, and On-Boarding
Respond to Compliance quality reviews of complaints and provide additional clarification and updates to complaint processes, research, and guidance of Service Providers processes
Facilitate weekly Work Standard calls to discuss potential updates, provide research, and assist internal groups with questions
Partner with Agency/Attorney managers for controls related to findings for their Service Providers as a result of audit findings
Responsible for review and approval of all escalated complaints prior to responding to requesting department
Engage in issue awareness and resolution associated with service providers by direct interaction with Agency/Attorney Managers, Auditors, Sr. Audit and Vendor Managers, Legal and Compliance
Ensure SLA’s (Service Level Agreements) are met for executing timelines associated with Action Plan reviews , closures, and complaint research
Responsible to review Service Providers regulatory responses prior to their submission to the Regulatory body to ensure established requirements are covered; involve Legal and Compliance when necessary
Facilitate, update, and drive process improvements for the Service Providers Work Standards; Engage Legal, Compliance, and the Business in order to obtain approvals; create communications to distribute to Service Providers explaining changes/updates to their Work Standards
Work with Agency/Attorney Managers by driving audit action plan responses and documentation through scheduled conference calls with the Service Providers
BS/BA degree or equivalent combination of education/experience (Minimum 5 Years collection experience)
Demonstrated solid leadership skills and ability to direct and motivate staff with integrity and ethics
Proven ability to review for content, identify gaps and edit process/procedure documentation
Proven ability to research complex issues in order to minimize risk to Citi and ensure resolution for the customer (internal/external)
Solid PC skills and experience with (Microsoft Office)
Ability to work under pressure to meet multiple deadlines in the face of ambiguity, and shift priorities

Small Business Outbound Supervisor Resume Examples & Samples

Provides supervision and support to work functions assigned within the position’s area of responsibility by leading a team that sells company’s products and/or services via telephone using knowledge of the company’s products/services/supplies
Responsible for day-to-day sales activity management, funnel activity, account management, and customer focused sales efforts
Coach’s representatives to qualify leads, identify decision makers, determine customer needs, explain product/service variations, overcome customer objections and close sales
Acts as the primary point of contact on customer issues that require escalation
Assists in the selection and training of new employees within the Small Business Internal Outbound Team
Strong customer service and retention focus
Proficiency with MS Office (Word, Excel, PowerPoint)
Must have a valid driver’s license with a satisfactory driving record

Business Intelligence Supervisor Resume Examples & Samples

Support and develop the next generation of Visualization tools
Support delivery of a key set of reports, helping explain content to BI Manager and business partners, with focus on accuracy and to continue to drive improvements
Run and maintain the worldwide Dashboards for Global Business Operations and implement enhancements to the regular reporting portfolio
Maintain the worldwide reporting operating rhythm for Global Business Operations
Support the analytics and updates on the health of the business to enable business leaders to proactively manage their business
Identify, drive and execute on initiatives to improve the financial performance of the Order-to-Cash functions
Support, implement and improve worldwide consistent standards in tools and processes
Collaborate and align with Corporate FP&A Reporting goals and strategy
Prepares and presents standard and ad-hoc reports for management that characterize the business performance
Analyzes data using desktop applications to calculate metrics and ratios that describe the GBO functions
Support Dashboards creations for different GBO internal and external users
Support Visualization tools implementations
Identifies system, reporting & Dashboards improvements; participates in related projects
Participates on projects that ensure the alignment between systems, data and processes
Correct data to assure reporting accuracy and participates in discussion teams to improve data and systems accuracy
Maintains processes that are identified and defined in collaboration with senior management
May serve as a common interface to internal & external teams
Participate in Operational projects designed to improve processes and systems and drive change to improve data

Business System Configuration Supervisor Resume Examples & Samples

Receives assignments as objectives with the processes necessary to fulfill those goals
Develops and directs work schedules and monitors work flow to achieve established goals and objectives
Provides supervision to the HPSC Configuration Analyst Team responsible for Analysis, Design, Build and Unit Testing of Provider Contracts and Benefits within the KPCC Platform
Drives deliverables of the HPSC Team that leads the business requirements development and solution design process including creation of requirements and design documentation and facilitating sessions with business owners and other team members
Provides formal supervisory (hire, discipline ,performance management) responsibility and accountability for a team or department
Provides direction to employees following established using established guidelines, procedures and policies
Minimum three (3) years of experience in healthcare, managed care, insurance or equivalent environment
Experience in working in Labor Management Partnership preferred

Business Applications Supervisor Resume Examples & Samples

Implementing Accounting Software Training for new hires and updates for all Business Management employees
Providing service on Accounting Software issues for the partners and staff
Planning, implementing, and maintaining best practices for integration between NKSFB’s Accounting Software system and multiple banks’ software platforms
Maintain integrity and confidentiality of Enterprise Accounting Software data
Manage service, patching, and down time of Accounting Software system as needed with as little impact to staff as possible
4-7 years’ experience in Enterprise Accounting Software Administration and Project Management
Candidates must be proficient in enterprise and accounting software support, Outlook, Excel, and Word
Experience with Microsoft Dynamics, Oracle, SQL, Imaging Platform and Document Management Systems
Accounting experience is also a plus

Finance Business Partnering Supervisor Resume Examples & Samples

Preparation of monthly financial forecasts with a focus on revenue
Preparation of monthly reporting packages for operations with astute commentary and analysis
Communicate with and advise individual project teams to understand and optimize the relationship between operational activity and financial performance e.g. protocol specs, resourcing plans, activity scope, etc
Utilize and disseminate operational metrics to drive financial performance
Manage one direct report
Support the pre-close review of revenue to ensure accuracy of reported results
Support the preparation of management presentations
Support the development and preparation of the annual budget
Prepare ad-hoc financial and business case analysis
As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes, adding value to our business and meeting client needs
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
A minimum of 3+ years of financial business partnering or financial analysis experience
Excellent communication (written and oral) skills, inspire confidence
Prior people management experience advantageous but not mandatory
Ability to interact with and influence a variety of personnel across the organization including senior management groups
Excellent organizational skills with the ability to plan and manage projects
Demonstrate ability in being able to switch between micro and macro view
Excellent working knowledge of MS office package, in particular Excel
Very strong focus on accuracy and quality of information provided; attention to detail
Strong quantitative skills
Analytically minded, with proven ability to solve problems
Eagerness to learn and develop as an ICON employee and member of the CRO Industry

Business Manager, Supervisor Resume Examples & Samples

Serves as the MarketPlace, Expense Management, Cost Transfer level 2 approver, ECERT coordinator, establishes charging instructions, and approves operating and payroll action documents for the SAS systems
Supervises business office staff
Responsible for allocation and monitoring of charges against grant accounts and related cost sharing requirements
Reviews and approves financial reports for submission to sponsoring agencies
Develops specialized financial reports and analysis for management, Principal Investigators, Central Administration, and sponsoring agencies consistent with a comprehensive understanding of generally accepted accounting principles, funding agency policies, and university policies and procedures
Responsible for ensuring the department maintains compliance by working with Principal Investigators, Payroll, and Grant & Contract Accounting
Supervises and manages personnel activities, responsible for the supervision and distribution of work to designated employees to meet departmental objectives and to see that personnel meet job requirements in a timely fashion

Business Operations Supervisor Resume Examples & Samples

Reviews standard agreements and/or transactions such as management, leasing and sales into appropriate system (e.g. PeopleSoft, MTA, I-track, etc.)
Reviews corresponding files for compliance with company and state requirements as well as accuracy
Assists in managing staff. Assists in developing and maintaining work procedures and prepares work schedules
Trains and guides business operations staff to ensure firm grasp of company policies and procedures
Act as single point of contact to provide customer service support to both internal and external clients
Performs PeopleSoft review and approval of various AP (accounts payable) items to ensure proper coding, allocation and backup
May train and assist end-users in PeopleSoft expense report entry
Tracks corporate cards for an office and/or multiple offices and resolves any expense report issues
Reviews monthly AR (accounts receivable) reports and evaluates the need to elevate collection efforts
Works with brokers to address problems and escalates to local management as needed
Provides monthly ad-hoc reports to management to track project budgets, T&E allowances, revenues, among others
Compiles broker, producer and/or management pipelines for forecasting process
High school diploma or general education degree (GED) with a minimum of four years of related experience and/or training
Ability to provide efficient, timely, reliable and courteous service to customers
Requires knowledge of financial terms and principles
Ability to calculate intermediate figures such as percentages, discounts, and/or commissions
Conducts basic financial analysis
Ability to comprehend, analyze, and interpret documents
Requires intermediate analytical and quantitative skills
Proficient in Microsoft Office Suite products such as Word, Excel, Outlook, etc
Knowledge of Financial software systems (e.g. PeopleSoft, MTA, VAS and I-Track)
Decisions made with thorough knowledge of procedures and company policies to achieve set results and deadlines
Responsible for setting own project deadlines
Errors in judgment may cause short-term impact to co-workers and supervisor

Business Analytics Supervisor Resume Examples & Samples

Effectively supervises a small (5-10 employees) team of analysts and business intelligence technicians
Responsible for the extraction and analysis of health care information regarding network utilization and cost containment
Evaluates, writes, and presents healthcare utilization and cost containment reports and makes recommendations based on relevant findings to drive the decision-making process and support business operations for internal and external customers in an effort to control operational cost and improve the quality of services provided
Performs research and analysis of complex healthcare and/or clinical data regarding network utilization, cost containment and quality improvement information
Responsible for research using multiple sources of data and analyzing algorithms to determine operational expenditures and utilization patterns
Combines complex IT capabilities with advanced statistical knowledge to determine trends, cost/benefit ratios, and forecasting of operational costs, management, and economics
May also be responsible for designing and implementing the systems and programming to analyze and report findings
Communicates key findings and insights to business stakeholders in plain English
This position requires a high level of expertise in analyzing both operational data and information systems
Will provide guidance and expertise to less experienced analysts
Typically requires Bachelors or higher degree in Statistics, Mathematics, Operations Research, Systems Engineering or equivalent training and mastery; minimum 4 years’ experience in related health care analytics; or any combination of education and experience which would provide an equivalent background
Passionate commitment to the customer through the delivery of highly efficient business processes
Able to work effectively within cross-functional teams, other project teams within Cigna, and business and information technology stakeholders
Flexible and able to manage competing and changing priorities

Business Supervisor Resume Examples & Samples

Ensures the accurate and timely communication to staff with respect to changes in the registration, scheduling, referral and charge reconciliation process. Includes insurance and payer updates, downtime registration and system upgrades
Counsels and disciplines staff and recommend personnel actions in accordance with UMMC HR and departmental policies and procedures
Completes annual administrative staff performance evaluations in a timely manner for non-clinical staff
Demonstrates and promotes positive employee relations; supports staff education and development
Monitors and audits the efficiency of patient registration, scheduling and referrals/authorizations ensures all aspects of these administrative components are accurate and complete
Completes and submits all relative finding/trends to department managers and at staff meetings
Assigns tasks to ensure the workload is evenly distributed and patients are registered in a timely manner
Managing accuracy of provider scheduling templates and/or coordinate with proper schedule owner. Including design, master and daily adjustments, corrections and new provider and visit type setup and maintenance
Oversee staff efforts in collecting accurate and timely registration and encounter information
Assures that all appropriate work queues are actively reconciled and current
Identifies staff needs for in-services, training and remediation. Assigns, coaches and mentors appropriately
Supports achievement of center’s respective operating budget performance targets, which include goals for patient panels, patient visits, and revenue and expense targets
In conjunction with nurse manager, monitors and assures monthly financial performance to budget and performs variance reporting
Compiles, analyzes and/or verifies complex financial and/or statistical data and reports as requested; investigates and resolves issues. Projects and prepares budget recommendations, identifies and resolves anomalies. Works with management team on capacity/space planning and business development issues
Assures that all Charge Masters are accurate and current
Responsible for Daily Charge Reconciliation and Charge Error Queues as assigned
Responsible for Point of Service Collections, including reconciliation, posting and depositing
Assists with financial function for the outpatient practice; accounts payable, billing and/or office expenditures
Liaisons with Patient Financial Services and RRAS regarding patient billing issues, CDM management and charge capture
Maintain, oversee, evaluate and enhance the efficient organization and operation of the Centers, staff and their related duties, including assuring that all Centers are compliant with organizational and Ambulatory Service business policies and procedures, as well as all relevant state and federal guidelines and other regulatory requirements
Ensures the overall satisfactory performance of the department and participates in establishment of clear and concise work procedures and expectations. Uses a systematic process to complete work related activity, monitors results and provides positive and constructive feedback to management staff
Ensures efficient use of paper and electronic filing systems, and that files are updated and accurate. Orders and maintains office and/or clinical supplies and equipment. Assists in the care and maintenance of department office equipment
Oversees proper supply levels and ordering, with direction of RN manager for regarding other center supply needs
Carries out duties of Coordinators/Administrative Support Staff as required
In combined effort with the Nurse Manager acts as network operations liaison with lead providers, Ambulatory Services senior management, Hospital and FPI departments and other related parties as needed
Assure accurate and timely reporting of network activities
Drafts and revises office procedure manuals under the direction of the Director of Ambulatory Business and IT Operations in accordance with UMMC policies and procedures
Monitors adherence to policies regarding patient privacy and confidentiality
Intervenes in guest relations as needed. Determines urgency of situation and calms parents/patients/employees as necessary. Decides in coordination with the Nurse Manager the need to interrupt, contact physicians, administrator or clinicians; prioritizes patient/customer problems/issues
Carries out other administrative tasks as required; organize departmental orientation, annual certifications events and evaluates outcomes, assists with coordination of office moves
Bachelor’s Degree in business or Allied Health or equivalent preferred
3 years supervisory experience in an outpatient care setting
Detailed knowledge of physician practice management computer software applications
Excellent organizational skills, ability to prioritize own work and that of others
Highly effective communication, written and organization skills are required
Detailed knowledge of payers to include, the Maryland Medicaid program, HMO contract requirements, NCQA CMS and The Joint Commission standards
Effective use of Microsoft applications

Business Operations Supervisor Resume Examples & Samples

4 years of experience in administrative/secretarial or business operations
Bachelor’s degree in Business or related field
Experience in healthcare
Knowledge of medical terminology (for some areas)
Experience in budget/financial reporting
Excellent written/verbal and time management skills
Independent judgment to plan, prioritize, and organize a diversified workload with attention to detail
Demonstrated ability to hold others accountable
Personal computer skills, including Microsoft Word, PowerPoint, Excel, and other Windows-based applications
Ability to identify and help resolve important ethical, strategic, financial, or operational issues and mediate fair solutions
Supervises administrative support staff to achieve effective and efficient services
Participates actively in the interview process, training, performance appraisals, and may provide disciplinary actions up to and including termination
Manages operational activities of assigned office, department, or business project, including supply maintenance, facilities management requests, networking with other departments and vendors as appropriate, and other office needs as they arise
Handles basic payroll or timekeeping activities, other record-keeping, human resources paperwork, organizational charts, and other business documents
Manages the performance improvement process for the office/department
Handles assigned financial operations of assigned office, department, or business project
May handle day-to-day oversight for scheduling, registration, and support of clinical teams, assisting with reconciliation of any recommended charge changes as requested from Patient Financial Services and other medical personnel and serving as a liaison between patients/families and department staff by offering assistance/other services families may require and relaying messages to clinical staff
May serve on special projects/committees or act as department representative as necessary
Assist manager with employee performance evaluations and hiring decisions

Supervisor New Business Resume Examples & Samples

Provide leadership and direction for the New Business management & bargaining unit employees. � 25
Supervise technical and clerical employees within the Regions and the Customer Request Group to ensure adherence to company standards, policies and procedures by members of the work group. Enforce all applicable company, city, state and federal safety rules and regulations. � �20
Establish and manage the customer interaction to ensure that the New Business employees are focused on the customers' needs and are delivering customer focused service. �15
Provide input for the preparation of budgets and implement corrective measures as required. � Participate in related New Business meetings and conference calls. � Monitor performance of all key indicators. ��15
Supervise employee performance by setting standards, monitoring work load, and auditing job quality to ensure the organizational goals are met. � Coach individuals for continued quality and improved performance. �� 15
Identify training needs within the work group, job specific and cyclic, and schedule appropriate instruction. � 5
Serve as a lead role in promoting safety by conducting office and field safety audits and participate in a SRP role. �5�
Major responsibilities include supervising the administration of engineering and design of all single-phase and 3 phase commercial, industrial and residential service requests. ; These activities include line extensions, service connections, relocations, temporary services, make ready, demolitions, and customer inquiries
Supervise a staff of 12-15 bargaining unit employees comprised of General Service Reps. , Service Reps. , Construction Order Clerks, New Construction Reps, City of Chicago Inspectors and management employees
Interface with manger to determine Work Plan and discuss resource and work load issues. Provide performance updates and process improvements
Responsible for the New Business Regional expenditures of approximately $3 to $5 million and $1 to $3 million in CIAC collection
Responsible for proper application of rate policies and company standards by supervised personnel and adopt best practices for the supervision of customer requests
Interface with Work Management, Construction and Maintenance, Standards, Distribution Pricing, and Real Estate to build consensus in work practices and achieve improved customer satisfaction
Interface with Field & Meter Services to ensure timely meter installation in support customer satisfaction and Revenue Management

Business Manager, Supervisor Resume Examples & Samples

Establishes and manages the Center’s accounts which includes budgetary authority for all state, designated, restricted, unrestricted and grant accounts
Provides clear, concise and understandable financial analyses about proper accounting and purchasing procedures to faculty and staff
Monitors and reconciles all accounts and adheres to budgetary constraints
Makes budgetary adjustments in order to prevent any unforeseen overages
Analyzes expenditure patterns to identify and prevent potential funding problems and develops budgets for grant proposals
Monitors grants to comply with the Agency’s as well as University regulations and provides reports of expenditures that allow investigators and the Director(s) to anticipate problems with spending and to make timely budgetary decisions
Supervises the preparation of all action documents by ensuring they are processed in a timely manner and are within University guidelines
Approves all RU Marketplace-SciQuest system purchase orders and approves all travel and business expenses reports
Monitors the RuCCS purchase order tracking system to ensure timely receipt of items ordered and sets forth Center’s spending guidelines for budget, maintains detailed records system, recommends allocations and anticipates unexpected expenditures so that income will meet operational budget
Attends Executive Council and Advisory Committee meetings and takes the minutes
Analyzes job requirements, completes all relevant paperwork, including advertising
Screens applicants, evaluates candidates, participates in hiring decision for non-academic staff
Manages and coordinates the work of one non-academic staff member to increase productivity, develops operating procedures for a smooth functioning office, handles disciplinary action and grievances as necessary and trains new personnel
Administers the day-to-day management of the Center for Cognitive Science and the Lab of Vision Research making sure the Center operates smoothly by anticipating potential problems and handling immediate problems
Coordinates calendars of events (speakers, visitors) and administrative or academic deadlines and communicates schedules to the appropriate personnel
Maintains a database for students who major or minor in Cognitive Science, tracking their progress, documenting that all requirements are met, and submitting appropriate paperwork to the College Dean’s upon completion of these requirements
Prepares all course construction sheets, issues special permission numbers and executes the scheduling of classes under the direction of the Undergraduate Director
Performs special projects and other duties that are assigned by the Director Supervisor of the Center for Cognitive Science and provides support to the Director Supervisor in projects and programming
Requires a bachelor’s degree in accounting, finance, business administration, or related field; or an equivalent combination of education and/or experience that demonstrates comprehensive knowledge and understanding of general account principles and practices
Also requires a minimum of five years of relevant professional experience in a financial/accounting function
Ability to do independent administrative work is essential
Excellent communication and managerial skills required
Editorial and technical writing experience required
Knowledge of international research organizations and experience with private and public funding agencies required
Requires some legal knowledge concerning immigration and intellectual property rights
Knowledge of research contract procedures, accounting and budgeting procedures essential
Knowledge of Excel spreadsheet or other similar systems required
Knowledge of word processing, desktop publishing or document preparation systems, web browsing and internet mail required
Knowledge of the field of Cognitive Science and research methods in this field required

Supervisor Business Intelligence Resume Examples & Samples

Performs in a leadership capacity for strategic planning in partnership with executive level Operations and Functional leaders to define department organization financial planning, division performance objectives, realignment, and quality improvement opportunities
Responsible for extracting, cleaning, maintaining, interpreting, and analyzing data. Reports findings to top executives. Identifies, interprets, scopes, measures, and researches trends and patterns in data
Reports any abnormalities in key performance indicators. Creates, analyzes, interprets, maintains, and safeguards operational and financial data necessary for effective and efficient management of the department initiative-related activities. Writes and edits multiple reports based upon analytical findings for critical stakeholders (i.e. Board of Directors, AM Best, Plan Presidents). Provides ad-hoc support for operations and corporate services projects
Maintains close contact with other Regence departments to establish and update work standards consistent with department direction. Develops close working relationships with business partners. Leads in an ambiguous environment
Improve personal and team work approaches as a continual process improvement focus in line with management’s stated priorities. Document internal processes as needed to ensure understanding by others, leading to improved repeatability and exception handling
Leads staff in the development of questions (areas of investigation), accumulation of data, and recommendations based on data in support of operations areas. Ensures meaningful actions result from data insights and operational metrics analysis
Overseeing functions/services of Operation Business Intelligence including facilitating/attending periodic (quarterly/monthly/weekly/daily) business reviews, performance improvement initiatives, and operations briefings
Oversees dashboarding and performance management design leveraging customized solutions to ensure fact based decision, organized data, and agendas in performance reviews to drive business efficiency and effectiveness
Identifies strategies required for achieving corporate or division initiatives. Works with team members to coordinate strategies and objectives to ensure all objectives support common goals. Works cross-divisionally to implement action plans, initiatives and programs to meet department strategic objectives and key initiatives
Responsible for leveraging advanced analytic skills and operational knowledge to provide analytic support for companywide process improvement efforts and present high level analysis regarding operational status, trends and forecasts to leaders and business partners within the organization

Business Supervisor Resume Examples & Samples

Assist during month end close process; provide analysis of engineering costs, including production/review of cost reports and labor reports
Reviewing/Completing Job Operations Reports for both construction and engineering projects
Heavy Integration with Project Managers/Business Line Managers
Ad Hoc Reporting Needs
Identify process improvements and provide solutions where necessary
Must be willing to travel

UA New Business Supervisor Resume Examples & Samples

Review daily, weekly and monthly accounting using ReconNet and AssureNet Programs
Review daily annuity deposits and monthly annuity income accounting
Balance and prepare deposit information
Review applications that are over the limits of the New Business Clerks
Review daily production of each New Business Clerk/Underwriter for quality and minimum production standards
Refund check processing that is over the staff's limits
Responsible for all New Business coming through our department along with managing staff to make sure we can cover the workload in a timely manner
Responsible for reviewing and reporting discrepancies encountered throughout our daily routines
Audit and review of automated processes weekly
Review, approve and conduct employee performance appraisals. Coach, counsel, and train staff
Responsible for employee scheduling for adequate coverage during vacations and personal/sick days
Review and perform quality control on pay for piece processing
Coordinate staff with other departments to maintain workflow
Coordinate testing of new products and processes within New Business and Underwriting
Assist in development of E-Applications that are being designed through our Ipipeline vendor(Collecting, verifying, testing and reporting findings form the business side)
Complete monthly New Business Submissions and monthly/quarterly Unit Cost Reports for upper management
Assist in the implementation of underwriting policies and procedures related to the processing of new business and other department processes
Work with IT for problem resolution and testing of systems and scanning equipment
Work with compliance, IT, and marketing for system generated print errors
Work closely with other departments to maintain a smooth transition of work from one area to another (Agency Services, Marketing, ESD, QAC, Customer Service, GCCS, Data Entry, IT and others as needed)
Conduct interviews for potential candidates
Maintaining New Business supplies and orders
Handle interdepartmental inquiries
Answering to upper management and held accountable for correcting any discrepancies or issues found
Assist management as necessary
Previous Supervisory Experience a plus
Knowledge of UA MedSupp and Life products a plus

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Supervisor, Business Operations Resume Examples & Samples

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