Table Games Supervisor Resume Samples
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Table Games Supervisor Resume Samples
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BG
B Green
Blanca
Green
15732 Crawford Ports
San Francisco
CA
+1 (555) 672 9432
15732 Crawford Ports
San Francisco
CA
Phone
p
+1 (555) 672 9432
Experience
Experience
Phoenix, AZ
Table Games Supervisor
Phoenix, AZ
Funk, Corkery and Gleason
Phoenix, AZ
Table Games Supervisor
- Provide stellar service
- Administer disciplinary or corrective action, and monitor post-disciplinary performance of team members
- Provides coaching and counseling to team members
- Communicate all information regarding section to incoming Floor Supervisor
- Learn all facets of supervising games to include Game security, Player Tracking, Bank Roll Maintenance
- Ensure compliance of company and departmental policies and procedures, Colorado Gaming Regulations and Internal controls
- Track patrons’ play and use current player database to properly document play of patrons including, but not limited to, monitoring bet amounts, length of play, purchase amounts, and wins and losses
Houston, TX
Table Games Supervisor
Houston, TX
Breitenberg Inc
Houston, TX
Table Games Supervisor
- Manages work procedures and expedites workflow
- Provide recognition and improvement coaching’s for Team Members in accordance with company policy
- Driving improvement in service and procedures through staff development and training programs
- Provide complimentaries to guests based on value to casino
- Performing all other related and compatible duties as assigned
- Performs accurate chip and cash transactions
- Conduct performance reviews, employee coaching and counseling and team building
present
San Francisco, CA
Dual Rate Table Games Supervisor
San Francisco, CA
Jenkins-McGlynn
present
San Francisco, CA
Dual Rate Table Games Supervisor
present
- Assists the guests in playing and ensure adherence to established rules, policies and procedures
- Uses time efficiently and effectively to manage priorities
- Provide prompt, courteous and accurate service
- Maintain continuous security of assigned game at all times
- Shares or divides attention among several ongoing activities, projects or assignments
- Decision-making is limited to the policies and procedures of assigned game
- Exchange guest’s currency for gaming cheques
Education
Education
Bachelor’s Degree in Professionalism When Dealing With Subordinates
Bachelor’s Degree in Professionalism When Dealing With Subordinates
Florida Atlantic University
Bachelor’s Degree in Professionalism When Dealing With Subordinates
Skills
Skills
- Intermediate computer skills including e-mail, word processing, spreadsheets, routine database activity, and record keeping
- Excellent skills in both written and oral communication
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
- Ability to respond calmly and make rational decisions in stressful situations with co-workers and guests in fast-paced environment
- Ability to sit, stand, walk, and mobility to move easily around pit area as well as entire property for entire shift
- Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
- Three years progressively more challenging experience in a gaming operations role
- Knowledge of Microsoft applications (Excel, Access, Word)
- Effective problem solving skills with the ability to exercise independent judgment within established policies
- Ability to respond calmly and make rational decisions in stressful situations with co-workers and guests in a fast-paced environment
3 Table Games Supervisor resume templates
Read our complete resume writing guides
1
Table Games Supervisor Resume Examples & Samples
- Provides information to customers as needed
- Enforces all departmental and organizational policies and procedures
- Ensures a safe environment for customers and associates
- Dealer Experience in Blackjack required
- Intermediate computer skills including e-mail, word processing, spreadsheets, routine database activity, and record keeping
2
Table Games Supervisor Resume Examples & Samples
- Six months experience in customer service field preferred
- Must be able to successfully complete a basic math test, and pass an audition displaying adequate Poker skills
- Must be able to quickly and accurately perform mathematical computations when determining winners and losers and collecting and paying out bets
- Must possess excellent interpersonal skills
- Must be able to listen and respond to visual and aural cues with excellent peripheral vision
3
Table Games Supervisor Resume Examples & Samples
- Knowledgeable in all aspects of the game supervised
- Maintain equipment within section
- Excellent Team Member and customer relations skills
- Fully competent in Microsoft Office
- Able to obtain and maintain a Colorado Gaming License
4
Dual Rate Table Games Supervisor Resume Examples & Samples
- Adhere to, interpret, support, and explain established company policies and procedures as well as applicable local, state, federal and other regulatory procedures
- This is a uniformed position, which requires the team member be in compliance with uniformed appearance standards while on duty
- Must maintain the strictest confidence of any and all confidential and proprietary information disclosed by a Pinnacle Entertainment entity or by a guest of Ameristar Casino
- Deals a combination of Blackjack, Carnival Games, and other specialty games such as Roulette and Craps
- Ability to work collaboratively and communicate effectively with team members at all levels of the organizations
- Uses time efficiently and effectively to manage priorities
- Shares or divides attention among several ongoing activities, projects or assignments
- Ability to adjust or balance the size of staff on a daily basis in order to maximize productivity or control labor costs without sacrificing customer service
- Ability to identify circumstances or incidents that require the notification and/or approval of others
- Able to work in a fast paced work environment
- Completion of ACKC Dealers School or one (1) year experience as a dealer
5
Table Games Supervisor Resume Examples & Samples
- Supervising the operation of Table Games on assigned shift Directing the Table Games dealers to accomplish the goals of the individual gaming areas and Table Games department
- Driving improvement in service and procedures through staff development and training programs
- Providing visible leadership in Table Games areas
- Ensuring compliance with Title 31 requirements and processes
- Maintaining overall integrity of daily operations
- Modeling regulatory, departmental, and company policies and procedures
- Presenting oneself as a credit to the Company and encouraging others to do the same
- Performing all other related and compatible duties as assigned
- Training all dealers hired into Hollywood Casino
- Previous Casino Supervisor experience required
- Three (3) years management experience preferred
- Three years progressively more challenging experience in a gaming operations role
- Must have knowledge of at least 2 games. (Craps, Blackjack or Roulette)
- Knowledge of Microsoft applications (Excel, Access, Word)
- Effective problem solving skills with the ability to exercise independent judgment within established policies
- Must possess excellent interpersonal and employee relations skills
- Ability to respond calmly and make rational decisions in stressful situations with co-workers and guests in a fast-paced environment
6
Table Games Supervisor Resume Examples & Samples
- Be able to greet and interact with all guests in working section
- Be able to accurately track guests average bet, buy-ins, and win loss
- Be able to promote the Club Paradise Card and gain all necessary information
- Must have working knowledge of Title 31 and comply accordingly
- Be able to pass on all pertinent information to Games Shift Manager
- At least 1 year of previous Table Games supervising experience
7
Table Games Supervisor Resume Examples & Samples
- Open and close games, including making personnel assignments; issuing equipment; preparing dice and distributing cards; monitoring player ratings and entering cards; accounting for checks, money, fills, and credits throughout the day; and turning figures and accounting for win-loss at the end of the shift
- Maintain a strong working knowledge of all rules, regulations, procedures, and payouts of all games, including, but not limited to, Blackjack, Craps, Roulette, Caribbean Stud, Pai Gow Poker, Let it Ride, 3 Card Poker, Spanish 21, and any other form or variation of table games or poker
- Provide stellar service
- Directly supervise the operations of Table Games, specifically Dealers
- Provide feedback as appropriate to Dealers regarding opportunities for skill development and professional advancement
- Supervise, coach, instruct and direct Dealers in proper procedures of all aspects of table games operations. This includes but is not limited to correcting errors, issuing appropriate disciplinary actions, managing performance, and monitoring all work processes
- Directly handle player service issues as needed, including decision-making for service recovery and promoting high service levels to key players
- Monitor table games activities for adherence to casino and government rules, regulations and procedures
- Effectively manage table limits
- Protect the integrity of all table games including monitoring chip purchases at tables, ensuring all transactions are correct, and maintaining security
- Administer disciplinary or corrective action, and monitor post-disciplinary performance of team members
- Track patrons’ play and use current player database to properly document play of patrons including, but not limited to, monitoring bet amounts, length of play, purchase amounts, and wins and losses
- Associate's degree (A.A.) or equivalent from two-year college or technical school
- Minimum of one year related experience and/or training; or equivalent combination of education and experience
- Prior casino experience and a minimum of one year of experience as a Dealer is strongly preferred
- Detailed working knowledge of all rules, procedures, payouts, etc of all Table Games and Poker is required
