Consumer Insight Manager Resume Samples

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ZP
Z Pfannerstill
Zoila
Pfannerstill
3034 Wunsch Track
Houston
TX
+1 (555) 890 3911
3034 Wunsch Track
Houston
TX
Phone
p +1 (555) 890 3911
Experience Experience
Detroit, MI
Consumer Insight Manager
Detroit, MI
Zboncak, Powlowski and Conroy
Detroit, MI
Consumer Insight Manager
  • Project Manage a number of key global projects, from consultation with stakeholders, through questionnaire design, analysis spec to final delivery. This will involve both streamlining continuous projects and scoping/running ad hoc work. The majority of work will be quantitative
  • Use research and insight to drive cultural change within the organisation and ensure senior stakeholders put consumers at the heart of their planning and strategic thinking
  • Highly proficient with Microsoft Office applications, especially PowerPoint and Excel
  • Ideally to have worked in market research roles both agency- and client-side
  • Foster relationships with internal partners and external vendors, managing specific work-streams under supervision of leader
  • Partnering with leader, communicate findings in a clear and compelling way
  • Demonstrated expertise in use of excel; presentation software (ppt, keynote)
Boston, MA
Global Consumer Insight Manager
Boston, MA
Gorczany, Walter and Becker
Boston, MA
Global Consumer Insight Manager
  • Create best practice documents in the area of scope (brand, advertising, Tracking, etc..) and be on edge with latest innovative approaches
  • Provide ongoing support to local Insights leads that fosters an environment of knowledge-sharing
  • Strengthen our relationships with our major suppliers encouraging deeper collaboration and partnerships
  • Be a thought leader and collaborate with stakeholders to drive consistency in approach and agencies on all continuous research
  • Manage continuous research projects for the McDonald’s system (i.e. brand trackers, behavior tracker, etc…) and lead research agencies, market coordination, and reporting
  • Act as a “center of excellence” for Continuous research (brand trackers, communication trackers, etc..), driving on going improvement in methods and delivery of data & insight, in order to drive consistency and to achieve a single source of truth across McDonald’s worldwide
  • Support development of key strategic documents for stakeholders and broader system
present
Boston, MA
Consumer Insight Manager Nordics
Boston, MA
Sauer-Kling
present
Boston, MA
Consumer Insight Manager Nordics
present
  • Manage the brand Equity tracking tool for Sweden and Norway
  • Manage relationships with key suppliers for the Nordics, by setting clear objectives, timelines and feedback : Nielsen Europanel, Ipsos
  • Performance analysis across multiple data sources
  • Lead or contribute to some transversal CI projects for the chocolate category across Europe
  • Passion for market and consumer research across ad hoc and continuous data
  • Strong knowledge of Retailer Panel and Household Panel data
  • Fluent in English – written and spoken
Education Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
The Ohio State University
Bachelor’s Degree in Business
Skills Skills
  • Excellent problem solving skills with strong attention to detail
  • Strong interpersonal skills and high level of professionalism
  • Excellent written, verbal and visual communication skills to include ability to deliver compelling presentations of consumer insights
  • Strong analytical skills with ability to discover and communicate root causes to drive consumer insight improvements
  • Ability to develop, prioritize and accomplish goals
  • Encouraging and inspiring your colleagues to create better products, experiences and services have the end-user in mind and achieve great results
  • A commitment passion and energy to constantly champion the consumer and bring their voice to the table
  • Putting the consumer at the heart of the business by delivering actionable insight that impacts business decision making
  • Ability to work independently and within a team environment
  • Excellent listening and critical thinking skills
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9 Consumer Insight Manager resume templates

1

Consumer Insight Manager Resume Examples & Samples

  • Manage all phases of the market research process including needs identification, project design, survey design, coordinating with internal field team and external vendors where appropriate, analysis, and presentation of results
  • Hands-on researcher with 5+ years of relevant research experience, including both qualitative and quantitative methods
  • Hands-on experience with SAS (preferred), SPSS, or similar package required
  • In-depth knowledge of Excel and PowerPoint
  • Critical thinker, able to sort through complex business issues to develop research plans. Able to think out of the box and willing to try different research approaches
  • Able to conceptualize and build an analytic plan, design questionnaires, and analyze and summarize data
  • Demonstrated ability to translate research data into actionable insights and recommendations through compelling reports and presentations that tell a story
  • Proven ability to effectively manage conflict and demonstrated partnering skills
  • Ability to handle multiple projects simultaneously
  • Prior experience with SAS/SPSS programming
  • Demonstrated strong team player skills
  • Demonstrated ability to partner with external research consultants
  • Familiarity with conducting research domestically and internationally
  • Fluent in Spanish and/or Portuguese (highly desirable)
2

Consumer Insight Manager Resume Examples & Samples

  • Able to conceptualize and build an analytic plan, design questionnaires, and analyze and summarize data Demonstrated ability to translate research data into actionable insights and recommendations through compelling reports and presentations that tell a story
  • Prior experience with usability testing
  • Bachelor’s degree or equivalent in related field
3

Consumer Insight Manager Resume Examples & Samples

  • Project Manage a number of key global projects, from consultation with stakeholders, through questionnaire design, analysis spec to final delivery. This will involve both streamlining continuous projects and scoping/running ad hoc work. The majority of work will be quantitative
  • Build strong two-way relationships with key global brands to deliver our research agenda to meet their specific needs, and over time becoming an integral part of their planning procedures and goal setting
  • Efficiently deliver quality outputs at considerable scale. This requires a wide range of skills, from developing insight systems (e.g. dashboard build), through to the ability to condense large volumes of data into a tight and coherent story
  • Use research and insight to drive cultural change within the organisation and ensure senior stakeholders put consumers at the heart of their planning and strategic thinking
  • A deep understanding of research methodology is essential. Ability to think strategically, providing a clear vision for how insight can be used to support the corporate strategy
  • Impeccable and proven project management skills
  • Experience running complex multi-country quant projects
  • Ruthless time management and prioritisation skills rooted in business importance – knowing when to deliver and move on vs. when to do the extra mile
  • Highly proficient with Microsoft Office applications, especially PowerPoint and Excel
  • Ideally to have worked in market research roles both agency- and client-side
  • Ideally to have experience working in or directly influencing a Brand team
  • Degree in a relevant subject
4

Consumer Insight Manager Resume Examples & Samples

  • Mine and analyze data using various statistical techniques. Interpret information to provide objective, clear and actionable insight
  • Support and lead consumer insight projects. Design research studies, in partnership with leader, applying appropriate methodological techniques to address business needs. Develop questionnaires / discussion guides, with guidance from leader, that provide a platform for key insight and actionable results
  • Foster relationships with internal partners and external vendors, managing specific work-streams under supervision of leader
  • Partnering with leader, communicate findings in a clear and compelling way
  • Min 3-5 years relevant experience in related field (e.g. marketing/sales, market research, business analytics, strategic planning , new product development…)
  • Ability to manage a team of 1-2 people
  • Demonstrated experience in quantitative, qualitative research and/or statistical/analytical techniques
  • Solid communication skills (verbal, written, presentation)
  • Demonstrated expertise in use of excel; presentation software (ppt, keynote)
  • Knowledge of statistical software (SPSS / SAS) required
  • Solid understanding of market research, marketing and / or product development
  • Strong attention to detail within context to the business goals
  • Able to interpret information to articulate a clear, compelling story to identify business opportunities
  • Comfortable sharing a point of view and advocating for consumers
  • Demonstrated analytical and critical thinking skills
5

Consumer Insight Manager Resume Examples & Samples

  • Work with clients to assist their growth through insightful information on the market and customers using a combination of innovative approaches
  • Identify and recommend new services to support client's business needs
  • Lead sales activities independently through preparation and delivery of proposal and credentials
  • Manager and grow a team of researchers
6

Consumer Insight Manager Resume Examples & Samples

  • Manage all phases of the market research process including needs identification, project design, survey design, analysis, and presentation of results. Provide consultation to internal clients, including executives
  • Synthesize primary (e.g. family dynamics, consumer psychographics/need states, brand equity/health studies) and secondary data (e.g. entertainment/vacation trends) sources into actionable insights
  • Manage and inspire a team of researchers including analysts and field staff
  • Provide regular status updates and share consumer insights gleaned to leverage market knowledge across a broad spectrum of Cast/LOBs
  • Build and manage relationships with internal/external partners, and primary/secondary research vendors
  • Ensure consumer perspectives are front-and-center across all LOB strategies
  • Collaborate with WDP&R Research, Corporate Brand, other Disney China divisions and other TWDC research teams on best practice, information sharing, research initiatives/efficiencies, portfolio projects, and to leverage actionable insights from pre-existing work
  • College Graduate (MBA preferred)
  • Hands-on marketing researcher with 5+ years’ experience in Marketing Research
  • At least 7 years’ experience working in a research role in Mainland China. Pan Asian experience a plus
  • Demonstrated ability to translate research data into actionable insights and recommendations through compelling reports and presentations that tell a story. Demonstrated strong presentation skills
  • Demonstrated strong team leader skills
  • Demonstrated strong partnering skills. Proven ability to handle conflict
  • Hands-on experience with SPSS/SAS or similar package required
  • Written and verbal fluency in Mandarin and English
7

Consumer Insight Manager Resume Examples & Samples

  • Hands-on researcher with 5+ years of relevant research experience
  • Hands-on experience with SAS (preferred), SPSS, or similar package
  • Critical thinker, able to sort through complex business issues to develop research plans
  • Able to think out of the box and willing to try different research approaches
  • Able to conceptualize and build an analytic plan, design questionnaires, and analyze qualitative and quantitative data
  • Demonstrated ability to translate research data into actionable insights and recommendations through compelling reports and presentations that tell a comprehensive story
  • Demonstrated partnering skills
  • Prior experience with SAS programming
8

Consumer Insight Manager Resume Examples & Samples

  • Serve as subject matter expert in the area of advanced analytical techniques (including but not limited to discrete choice analysis, predictive analytic, and multivariate drivers analysis) to the entire Consumer Insight team
  • Hands on researcher with 5+ years of relevant research experience and 3+ years of advanced analytical experience
  • Ability to excel in a fast-paced complex business environment
  • Proficient in SAS (preferred), SPSS, or similar software package
  • Proven experience in advance analytical techniques such as discrete choice analysis, predictive analytics, and multivariate drivers analysis
  • Proven ability to communicate complex analytical models in simple terminology
  • Demonstrated attention to detail
  • Demonstrated proactive and creative problem-solving skills
  • Demonstrated strategic and creative thinking ability
  • Proven ability to champion project from inception to implementation
  • Proven ability to develop end-to-end analytical solutions
  • 6+ years of advanced analytical experience
  • Proven experience applying advanced statistical techniques to survey data in order to create action plans for an operation
  • Proven ability and interest in mentoring others to develop their statistical capabilities
  • Prior work experience within a research firm/department or advanced analytics environment
  • Bachelor’s degree or equivalent in Statistics, Economics, Mathmatics, Business Administration, or Operations Research
9

Consumer Insight Manager Resume Examples & Samples

  • Put Your Skills to the Test - Mine and analyze data using various statistical techniques. Interpret information to provide objective, clear and actionable insight
  • Exercise leadership - Support and lead consumer insight projects. Design research studies, in partnership with leader, applying appropriate methodological techniques to address business needs. Develop questionnaires / discussion guides, with guidance from leader, that provide a platform for key insight and actionable results
  • Collaborate with key partners - Foster relationships with internal partners and external vendors, managing specific work-streams under supervision of leader
  • Tell the story - Partnering with leader, communicate findings in a clear and compelling way
10

Agency & Consumer Insight Manager Resume Examples & Samples

  • Establish senior-level agency relationships through analytic expertise
  • Identify, structure and execute ad effectiveness research
  • Package these insights effectively for both internal and external audiences
  • Build the empirical case to demonstrate that Facebook media should be a critical component of all media plans
11

Agency & Consumer Insight Manager Resume Examples & Samples

  • Solid analytics experience with a technology company, media agency, consulting firm, or research company
  • Candidates must have a solid understanding of online advertising and measurement techniques
  • Excellent communications and client-interaction skills are essential
  • Management consulting, ad agency, research industry, or sales experiences are highly valuable
  • Strong client-facing / partnership skills
  • Must have worked in an internal or external client facing role
  • Ability to communicate complex ideas in a clear and effective manner to a broad range of audiences
  • Competitive Salary including the following benefits apply Medical Benefit Dental Benefit Vision Benefit Pension Benefit Life Assurance Ride2Work Childcare Benefit Wellness Benefit Transport Laundry Benefit 2016 UK Holiday Calendar Paid Time Off (PTO): 25 Paid vacation days per year Posted: 25th August 2016 Closing date: 29th September 2016
12

Consumer Insight Manager Resume Examples & Samples

  • Define research needs, challenges and directions to act on
  • Lead the qualitative research projects focusing on APAC on product development, marketing and shopper insights
  • Influence the internal stakeholders to decide on any strategies
  • Support local markets'expansion
13

Consumer Insight Manager Resume Examples & Samples

  • Understand what the client’s overall goals and objectives are, and the role that different departments and individuals are playing in achieving these
  • High levels of presence – be a recognised and well known face around the client office
  • Manage the client’s expectations with respect to quality, speed and volume of data and servicing
  • Resolve workload issues if they arise, negotiating with internal/external stakeholders to establish priorities
  • Submit monthly forecasts in line with approved divisional systems, updating these as things evolve
  • Identify revenue gaps and plans for closing these over the course of the year, communicating status and priorities both upwards and downwards
  • Grow revenue within existing client base and expand reach to other new client base
  • Prepare proposals both in response to client briefs and proactively, follow up and close these proposals in order to achieve revenue targets
  • Manage and plan the account resource to avoid drops in service quality
  • Identifies growth areas / new opportunities for business by anticipating future needs / trends in industry
  • Attend relevant training and seek out opportunities to grow knowledge about our industry, clients and capabilities
14

Consumer Insight Manager Resume Examples & Samples

  • Meet people with ease and motivate them to seek opportunities and achieve high standards
  • Be quite bold and, if necessary, stubborn in order to fight a cause in situations where others are pushing in directions which may not be best for the organisation or others
  • Smooth relationships when difficult circumstances prevail and develop a culture of trust both within and outside the team
  • Be alert to changing situations, show flexibility in approach, adaptability in difficult circumstances and continuously strive to achieve a result
  • Motivate people to give their best results, praising them when things go well and appraising them of improvements which could be made
  • Cope well with time pressure and make decisions under complex and demanding circumstances
  • Solve problems creatively and seek opportunities for improvement and development
  • Influence and persuade a variety of people in changing situations
15

Consumer Insight Manager Resume Examples & Samples

  • Putting the consumer at the heart of the business by delivering actionable insight that impacts business decision making
  • A commitment passion and energy to constantly champion the consumer and bring their voice to the table
  • Understanding your customer’s needs, partnering with them to co-create innovative solutions
  • Encouraging and inspiring your colleagues to create better products, experiences and services have the end-user in mind and achieve great results
  • Project planning and administration for strategic design projects, including articulating the value and appropriateness of different methods that will bring value to particular projects
  • Running strategic design projects day-to-day
  • Leading, planning and conducting qualitative research, uncovering key insights
  • Synthesising large bodies of research information and data to provide insights and identify opportunities
  • Translating analytic insights into concrete actionable recommendations, drawing conclusions for business improvement and influencing strategy
  • Understanding the applications of behavioural science and the impact this can have on consumers’ reactions and experience
  • Managing budgets and negotiating effectively with external agencies
  • Facilitating and contributing to the generation, critique and iteration of services and products across various touch points, channels and entire eco-systems
  • Facilitating workshops
  • Presenting and sharing ideas with people from all backgrounds
  • Finding ways to help Zurich hear and see our customer’s stories and take action from them using tailored artefacts such as presentations, reports, visual maps, interactive channels, animations and videos
  • A desire to explore new and innovative approaches that provide appropriate answers to our business questions
16

Consumer Insight Manager Resume Examples & Samples

  • Act as a strategic thought-partner to marketing and the wider business to ensure that the objective voice of the consumer is considered in key business discussions and decisions
  • Work with the Senior Consumer Insight Manager and marketing team to shape the three year strategic plan and annual operating plan based on genuine consumer and shopper insight – ensuring plans reflect key consumer, shopper & market opportunities and that Britvic is targeting the most valuable growth spaces
  • Define the insight gaps and research needs to deliver against our strategic priorities and drive growth for our brands, and proactively plan how to address these.Lead the execution of the resulting ‘learning plans’ and ensure that all research learnings and key insights are translated into clear implications that are acted upon by the business
  • Partner closely with the marketing teams to ensure that consumer insights are applied effectively to the development and optimisation of key assets and activities (eg communications, packaging) for your specific category/brands
  • Support the marketing and innovation teams in the development of key innovations, working from initial opportunity identification, through concept development, to post-launch evaluation and refinement
  • Partner with the marketing and innovation teams to measure and evaluate key activities and assets post-launch, to determine their effectiveness and efficiency in-market, and identify proven growth drivers that can be executed across multiple markets
  • Lead key strategic insight workstreams or initiatives on behalf of the Consumer Insight team (eg development of best in class research protocols for packaging, comms, liquid development research)
17

Consumer Insight Manager Resume Examples & Samples

  • Mine, analyze, and synthesize data using various techniques and tools including SAS and Tableau
  • Interpret information to provide objective, clear, and actionable insight for the client
  • Foster relationships with internal partners and external vendors with the ability to self-manage projects with little guidance from leader
  • Design research studies, applying appropriate methodological techniques to address business needs
  • Mentor other members of the visitation team in SAS, Tableau, visitation methodologies including weighting of survey data, and advanced analytics and data mining practices
  • Communicate findings and additional insight in a clear and compelling way leveraging tools such as PowerPoint and Tableau
  • Partner with other data-rich departments (i.e. WDW Pricing, WDW Ticketing, and Revenue Management) to assist in the evolution of the data experience
  • Manage multiple short-term and long-term projects simultaneously, under changing and challenging constraints
  • Experience in designing and analyzing survey data
  • Demonstrated advanced statistical knowledge including demonstrated ability to run regression analysis and methods of weighting of survey data
  • Highly proficient with hands-on work experience in Tableau and SAS
  • Highly proficient in MS Excel (macros, pivot tables, charts, etc.)
  • Proficient with presentation software (PowerPoint and Tableau)
  • Experience in working with complex and large volumes of data, and database applications
  • Demonstrated organizational and time management skills
  • Demonstrated strategic and creative thinking ability as well as proactive and innovative problem-solving skills
  • Experience in strong interpersonal skills, including the ability to partner with others and deal effectively with multiple projects and changing priorities
  • Experience in taking raw data and presenting it in a format that can be easily understood
  • Ability to travel about 20% of the time
  • Ability to work in independently without day-to-day supervision
  • 5+ years of advanced analytical experience preferably with research data
  • Experience with leveraging additional data sources at Disney
  • Proven ability and interest in mentoring others to develop statistical and analytical capabilities
  • Bachelor’s degree or equivalent in Statistics, Data Mining, Advanced Analytics, Economics, Mathematics, Operations Research, or Industrial Engineering
18

Global Consumer Insight Manager Resume Examples & Samples

  • Provide market research knowledge, expertise and methodological advice for the innovation/communication team
  • Being the consumer champion within the team and the wider SCA marketing community
  • Consolidate and secure the use of relevant consumer knowledge & trends to generate insight in order to fuel innovation and communication
  • Commission and run large or continuous research projects (e.g. segmentation, brand health tracking) and help teams to run projects according to standardized methodologies
  • Propose and implement the annual research plan to fill consumer knowledge/insight gaps
  • Act as true business partner for Communication and Innovation Teams, as well as Global Brand Director
  • Ensure we know what we know: pro-actively sharing learnings through consumer/customer/shopper network and updated market research library
19

Consumer Insight Manager Resume Examples & Samples

  • Minimum three to five years relevant experience in a related field (e.g. marketing/sales, market research, business analytics, strategic planning, new product development, etc.)
  • Ability to manage a team of multiple people
  • Demonstrated expertise in use of Excel and presentation software such as PowerPoint or Keynote
  • Knowledge and use of statistical software (SPSS/SAS)
  • Solid understanding of market research, marketing and/or product development
  • Ability to interpret information to articulate a clear, compelling story to identify business opportunities
20

Consumer Insight Manager Resume Examples & Samples

  • Understand the type of decisions the internal clients needs to make and provide meaningful Consumer Insights to support it
  • Be able to use a different array of Consumer Insights tools, like TGI, Parrot Analytics, Brandwatch and manage the relationship with consumer research external providers
  • Work as a collaborative member representing Consumer Insights team on product, affiliates and ad-sales meetings
  • Presentation and reporting to internal and external clients when needed
  • Define and guide other departments in analyzing audience, industry or internal data in Consumer Insights projects need it by product, affiliates and ad-sales teams
  • Coordinate the monthly Fox Fans Talks (conversations between fans and the product management of every genre)
  • Resolves project issues in a timely and appropriate manner
  • Communicates regularly with client members to ensure the department service quality
  • Deep understanding of the consumer behavior in Latam and also in the main worldwide markets
21

Senior Consumer Insight Manager Resume Examples & Samples

  • Proven experience in a client-side Research/Insight role
  • Experience of application of core continuous insight tools
  • Understanding and use of key ad-hoc research techniques
  • Demonstrable experience of working on FMCG brands
  • Strong commercial awareness
  • Ability to make clear recommendations based on consumer insight
  • Strong communication skills (written & oral) with an ability to inspire action in others
  • Able to build strong relationships, influencing across all levels within the organisation
  • Creates fresh and innovative approaches to overcome challenges
  • Paints a clear and compelling picture of the future for Britvic
  • Creates the type of messages that others want to share with their colleagues
  • Uses high impact communication mediums to share ideas with others
22

Global Consumer Insight Manager Resume Examples & Samples

  • Be a thought partner & trusted advisor to key stakeholders to support customer centric decision
  • Provide ongoing consumer input, compelling stories and best practices to inspire, influence and facilitate decision making in the areas of Brand Strategy & Brand Development (Pack, communication, CRM, ...)
  • Demonstrate continuously how Brand health drives McDonald’s business performance
  • Act as a “center of excellence” for Continuous research (brand trackers, communication trackers, etc..), driving on going improvement in methods and delivery of data & insight, in order to drive consistency and to achieve a single source of truth across McDonald’s worldwide
  • Develop and implement international research programs that supports our brand & business objectives from development of the brief to delivery of recommendations, in partnership with internal stakeholders and key agency partners, on time and in budget. Lead and coordinate with the appropriate Countries Insight Lead
  • Manage continuous research projects for the McDonald’s system (i.e. brand trackers, behavior tracker, etc…) and lead research agencies, market coordination, and reporting
  • Be a thought leader and collaborate with stakeholders to drive consistency in approach and agencies on all continuous research
  • Review and summarize multiple sources of both primary and secondary insight/data across a variety of countries and/or studies to develop appropriate understanding of consumer situation succinctly into specific recommendations
  • Compile key learnings and insight into appropriate communications for key audiences including executive management, Global team, Markets and cross functional teams (written story telling & in person presentation)
  • Support development of key strategic documents for stakeholders and broader system
  • Identify needs & knowledge gaps to proactively identify future projects
  • Monitor budget and discuss priorities to meet needs and expectations of the business
  • Create best practice documents in the area of scope (brand, advertising, Tracking, etc..) and be on edge with latest innovative approaches
  • Provide ongoing support to local Insights leads that fosters an environment of knowledge-sharing
  • Strengthen our relationships with our major suppliers encouraging deeper collaboration and partnerships
  • Amount of travels expected around 10% but need to be flex
  • About 8-10 years of experience in a Consumer Insight role within clients side preferably (Market research agencies potentially), and experience of engaging at a Senior levels
  • Broad experience with research techniques and approaches (quantitative / qualitative), and willing to always push for latest innovation and thinking (eg. Digital world, on line communities, ..)
  • Prior experience in broad strategy research, brand equity research and consumer tracking
  • Comfortable with analytics & motivated by mining data, with greater attention to details
  • Proven experience in bringing continuous research to the next level (data links, keeping it relevant)
  • Proven record in gathering insights from different sources in order to build stories and guide strategy & actions (Connect the dots to come to “So what?”)
  • Familiar with syndicated panel or sales datas (eg. NPD/Crest, Nielsen, …) would be a plus
23

Consumer Insight Manager Resume Examples & Samples

  • Minimum 5 years market research experience
  • Experience with a variety of quantitative and qualitative research methodologies
  • Experience building relationships with internal partners/stakeholders
  • Experience sharing a point of view with internal partners/stakeholders verbally and in written form
  • Translate data and analysis into compelling presentations / written communications
  • Comfortable talking with consumers and Disney guests
  • Demonstrated experience with a statistical package (SAS, SPSS)
  • Effectively manage multiple priorities
  • Must be willing to travel occasionally
  • Must have a car
  • Experience moderating
  • Expertise with a statistical package (SAS, SPSS)
  • Experience partnering with vendors
  • Degree in market research, marketing, statistics, sociology, psychology, business, or economics
24

Consumer Insight Manager Resume Examples & Samples

  • Minimum 5 years relevant, hands-on experience in related field (e.g. marketing/sales, market research, business analytics, strategic planning, new product development)
  • Critical thinker, able to sort through complex business issues to develop research plans that will generate actionable recommendations. Able to think out of the box and willing to try different research approaches
  • Able to conceptualize and build an analytic plan, design questionnaires, and analyze, synthesize and summarize data leading to actionable recommendations. Hands-on experience with SAS/SPSS or similar package required
  • Manage market research projects including key contact with stakeholders on research initiatives, and interface with research suppliers when appropriate
  • Excellent written and oral communication skills with experience in synthesizing disparate and sometimes contradictory learnings. Demonstrated use of presentation software to tell a compelling and engaging story
  • Demonstrated strong negotiation and organizational skills. Proven ability to handle conflict
  • Experience managing a team of 1-2 people
  • Demonstrated experience with complex product centric, creative research studies
  • Experience in researching unique, "emotional" brands
  • Management consulting, strategy, or agency experience
  • Experience working with artists, designers and other creative professionals
  • Experience in theme parks, hospitality or entertainment
  • Knowledge of overseas markets and a global outlook
  • Undergraduate degree in related field
25

Consumer Insight Manager Resume Examples & Samples

  • Identify patterns in customer insights and customer analytics that lead to meaningful value creation for guests, team members and shareholders throughout the company
  • Select appropriate research vendors and serve as key contact; managing research projects from start to finish both qualitative and quantitative
  • Integrate with existing technology and partners to identify the key customer drivers of satisfaction and dissatisfaction while also leading the development of other qualitative and quantitative models
  • Lead competitive analysis and benchmarking across the company
  • Organize and lead consumer focus groups
  • Develop consistent and thorough reporting structure to keep executive leadership and other stakeholders aware of research findings and trends
  • Provide ad hoc validation and support of company initiatives as needed
  • Four-year degree in marketing, business or related field is required
  • 5+ years of experience in development, execution and leading leadership thinking and action in consumer insights
  • Marketing experience in the retail, hospitality, and/or CPG industries preferred
26

Consumer Insight Manager Nordics Resume Examples & Samples

  • Performance analysis across multiple data sources
  • Initiate, scope and manage consumer insight-related projects and processes across the business when appropriate (ad hoc projects such as product tests, packaging tests, NPD)
  • Manage the brand Equity tracking tool for Sweden and Norway
  • Manage relationships with key suppliers for the Nordics, by setting clear objectives, timelines and feedback : Nielsen Europanel, Ipsos
  • Lead or contribute to some transversal CI projects for the chocolate category across Europe
  • Passion for market and consumer research across ad hoc and continuous data
  • Proven experience in Nordic FMCG industry
  • Strong knowledge of Retailer Panel and Household Panel data
  • Proven experience working with Nielsen Data
  • Comfortable managing multiple projects and multitask
  • Ability to manage and communicate with multiple and diverse stakeholders
  • Fluent in English – written and spoken
27

Consumer Insight Manager Resume Examples & Samples

  • Bachelor’s degree in business management, marketing or related field or equivalent years of relevant work experience is required
  • Five (5) years of relevant experience is required
  • Minimum of three (3) years of experience with proven results managing consumer insights/research is required
  • Experience with outcome optimization programs is preferred
  • Proficient in Microsoft Office Suite to include, Word, Excel and PowerPoint
  • Excellent listening and critical thinking skills
  • Excellent written, verbal and visual communication skills to include ability to deliver compelling presentations of consumer insights
  • Strong analytical skills with ability to discover and communicate root causes to drive consumer insight improvements
  • Excellent problem solving skills with strong attention to detail