Deli Manager Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the deli manager job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies

Tailor your resume & cover letter with wording that best fits for each job you apply

Resume Builder

Create a Resume in Minutes with Professional Resume Templates

CHOOSE THE BEST TEMPLATE - Choose from 15 Leading Templates. No need to think about design details.

USE PRE-WRITTEN BULLET POINTS - Select from thousands of pre-written bullet points.

SAVE YOUR DOCUMENTS IN PDF FILES - Instantly download in PDF format or share a custom link.

Create a Resume in Minutes

M Gutkowski

Monique

Gutkowski

965 Jermain Terrace

Philadelphia

+1 (555) 355 5698

965 Jermain Terrace

Philadelphia

Phone

p +1 (555) 355 5698

Experience Experience

Phoenix, AZ

Asst Deli Manager

Phoenix, AZ

Gislason Group

Phoenix, AZ

Asst Deli Manager

Assists customers by taking and filling special orders. Makes product suggestions and engages in suggestive selling. Makes intercom announcements
Exposure to potential hazards exists with respect to cutting equipment and other work aids necessary to perform job duties
May perform limited cutting duties for training purposes only
Follows laws and Company policy on weighing, labeling, code-dating and the handling of reworked and reduced-to-clear items
Mental alertness is necessary to ensure safe and accurate completion of work activities
Responsible for performing all job duties and responsibilities safely, accurately and with honesty and integrity
Operates scales, meat wrapping machine, computer software and electronic ordering devices to input price, weights, order and inventory and print labels

Chicago, IL

Assistant Deli Manager

Chicago, IL

Bechtelar, Konopelski and Schulist

Chicago, IL

Assistant Deli Manager

Assist the Department Manager in completing performance appraisals on all Department personnel
Work involves continuous interaction with customers and co-workers in a fast-paced environment
Performs all other duties as assigned by management
Provide guidance, orientation, training and feedback to insure deli department employees achieve satisfactory performance standards
Provide guidance, orientation, training and feedback to ensure deli department hosts achieve satisfactory performance standards
Responsible for achieving goals established by the Store Director and Department Manager
Responsible for the supervision of the entire department in the absence of or in addition to the Department Manager

present

Detroit, MI

Deli Manager

Detroit, MI

Heathcote Inc

present

Detroit, MI

Deli Manager

present

Positions that report directly to this position: Assistant Deli Manager, Deli clerks, and any other clerk working in the Deli Department
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
Perform all other related duties as assigned by management
In the absence of the Deli Manager, ensure paperwork, as set by the Division, is followed
Develop and lead a retail sales team to provide customer service at the highest level in all areas
Ensure that associates perform their work in a safe and ergonomically correct manner
Assign work to, direct the work of and train Department personnel

Education Education

Bachelor’s Degree in Business

Baylor University

Bachelor’s Degree in Business

Skills Skills

Ability to interact with customers and co-workers
Ability to understand and follow instructions
Manage deli receiving, invoicing, pricing, shrink control and inventory to ensure proper product control and that gross profit goals are met
Implement and maintain coordinated, aggressive and creative merchandising plans, using Division guidelines, which maximize sales, variety and gross profit
Train and develop Deli department personnel
Assist customers and ensure proper service levels and courtesy from all associates
Develop effective daily/weekly work plan based on weekly sales projections, budgeted labor goals and previous operating results
Experience selecting, training, performance management of staff, sales building, scheduling and managing expenses
Ensure accurate pricing and signage within the department
Supervise deli associates to ensure efficient labor utilization and effectiveness in meeting department objectives

Create a Resume in Minutes

7 Deli Manager resume templates

Read our complete resume writing guides

Retail Deli Manager Resume Examples & Samples

Responsible for assuring that deli is properly staffed and operating as efficiently as possible. Assuring that outfitters are fluent in all job position responsibilities and can step into any position as necessary
Inventory, ordering and equipment upkeep. Maintain proper inventory levels and cost through intelligent ordering and price updates. Maintain equipment through proper cleaning and preventative maintenance
Reports and updates Senior Operations Manager and Corporate Deli Operations Manager of department performance. Attends retail store manager meetings. Improved communication and understanding of both sides of the business to meet required budgets and increase profitability of the company
Responsible for conducting performance reviews, issuing appropriate discipline steps and preparation of necessary documentation. Maintains complete confidentiality in all employee and business matters. Conduct interviews and hires associates for the Deli. Impacting turnover rates and ensure the right person is in the position to increase profitability for the company. Screening the right people to ensure we have good support from the employee to complete the Deli functions. Ensuring that performance reviews are delivered on time
Banquet/conference room. Assist other departments of the store as the need arrises. Provide superior customer service to Cabela’s customers to ensure accurate and efficient outcomes
Understanding of Cabela’s products and ability to be able to step into any position on the floor and assist customers if necessary. Lead by example to ensure daily objectives are being met. Assist other departments of the store as the need arises. Provide superior customer service to Cabela’s customers to ensure accurate and efficient outcomes

Deli Manager Resume Examples & Samples

Store and deli opening and closing
Complete required daily paperwork
Maintain high levels of cleanliness and sanitation
Order and receive merchandise utilizing inventory ordering guidelines
Implement all company promotional initiatives
Ensure a quality buying experience for all customers
Assist in monthly inventory count
Control inventory variations to 1% of sales or less
Maintain image standards set forth and image surveys
Report and Review all environment, maintenance issues and unusual occurrences to the proper authority as well as management personnel
Safely operate a deep fryer, pizza oven, sharp knives and other culinary tools as needed
Attend mandatory meetings
Ability to communicate with associates and guests
Ability to count, read and write accurately to complete required paperwork
Other duties assigned by Store Manger
Flexibility to work weekend, holiday and/or evening shifts and assist other locations as needed
Must have reliable transportation and valid driver’s license

Deli Manager Resume Examples & Samples

Ensure a pleasant shopping experience for all customers. Respond to customer complaints or inquires. Solicit customer feedback, input information through various communication vehicles. React to information and create a plan to consistently meet the expectations of all customers
Ensure 24/7 execution of all deli programs including proper ordering, production planning, product handling and display
Responsible for analyzing profit and loss statements and recommend improvements to meet department profitability goals according to corporate objectives
Oversee the inventory and ordering of product and supplies and ensure routine maintenance and upkeep of the deli equipment and facilities
Analyze deli results and trends. Prepare action plans to leverage the store’s fresh food strengths and address areas of opportunity to ensure deli profitability. Execute all action plans to include assisting in the preparation of inventory and sales budgets
Responsible to be an expert on all deli marketing programs, campaigns, strategies and initiatives. Educate all deli staff to be the same
Execute the training, coaching and performance management of food service customer service employees. Assist with all matters relating to deli staff and the store team – recruiting, hiring, training, coaching, employee engagement and performance management. Recognize and reward employees
Execute the corporate training plan for all deli staff and effectively conduct hands on training to ensure employee proficiency
Responsible for managing the daily activities of employees to improve sales performance and supervising employees in various duties, i.e. cooking, serving, packaging, and operating counters
Ensure execution of established safety, security, quality, and store operations policies, procedures and practices
Participate in store wide management including, but not limited to, participating on the Operations and Management Teams and in cross-promotional planning implementation
Ability to work well individually as well as in a team environment
Excellent customer service skills
Detail oriented and excellent organizational skills
Excellent analytical, critical thinking and problem solving skills
Ability to handle multiple projects simultaneously and independently
Proven self-starter with demonstrated ability to make decisions
Understanding of store finances and awareness of impact to the business
Excellent relationship building, interpersonal and leadership skills
Availability to work all shifts, weekends, and holidays, based on business needs
Ability to learn and utilize the store’s technology
Minimum of three years leadership experience in restaurant retail and/or quick service restaurant environment
Experience in commercial cooking/baking, preferably in deli/restaurant/natural foods and ability to manage and supervise a team of employees
Experience selecting, training, performance management of staff, sales building, scheduling and managing expenses
Proven and consistently demonstrated skills in the following

Deli Manager Resume Examples & Samples

In the absence of the Deli Manager, supervise department staff to include scheduling, training and assigning duties
Lead department as a positive role model
Ensure standards of Department presentation and operations are met; including cleanliness and sanitation, inventory control, rotation, quality, ordering, variety standards, signing, seasonal schematic
Responsible for ordering and inventory control to meet division "turn" goals
Ensure the Department has the highest quality of product available for the customer
Monitor to ensure variety standards are followed, as well as 100% compliance on ad item display
In the absence of the Deli Manager, ensure paperwork, as set by the Division, is followed
Responsible for the sales and profitability of the Department
No less than one-two years' experience in the Food industry
Training experience preferred
High School Diploma/GED or relevant work history or demonstrated ability to perform the essential functions of the position
Highly motivated and team oriented
Must possess strong Customer Service qualities

Deli Manager Resume Examples & Samples

Ability to follow company customer service procedures. Demonstrated prior customer service skills or related experience
Ability to interact with customers and co-workers
Desired: Prior management experience

Deli Manager Resume Examples & Samples

Supervise department safety and sanitation programs
Perform Deli Department personnel functions
Follow all store and department policies and procedures

Deli Manager Resume Examples & Samples

Manage and accountable for all aspects of the operation and supervision of the Department including, but not limited to: supervision of Department personnel; providing customer service; achieving sales, gross profit, labor, shrink and inventory goals set for the Department; product ordering, quality, presentation, merchandising, organization, pricing, stocking, shelf allocation, staffing, training, turnover and morale
Assist in increasing sales by utilizing the five steps of retail selling – Connect with the customer; qualify the customer; present solutions; closing the sale and create a customer for life
In the absence of the Store Director, Assistant Store Director and Evening/Relief
Make recommendations on staffing the Department; interviewing and hiring of
Leadership qualities including, but not limited to: good listening skills; the ability to motivate others; respect for and tolerance of others; the ability to communicate pleasantly and effectively with customers, vendors, Store Management, other Store and Company personnel
Thorough understanding of Company and Department specific policies and procedures

Assistant Deli Manager Resume Examples & Samples

Assist Department Manager in all aspects of the operation and supervision of the Department including, but not limited to: supervision of Department personnel; providing customer service; achieving sales, gross profit, labor, shrink and inventory goals set for the Department; product ordering, quality, presentation, merchandising, organization, pricing, stocking, shelf allocation, staffing, training, turnover and morale
Assure that all Company and Department specific policies and procedures are adhered to on a regular basis
Perform job functions of other Department personnel in their absence and/or in addition to them
In the absence of the Department Manager, the Assistant Department Manager is in charge of the Department and performs the management functions of the Department
Effectively supervise 2 to 30 associates in a fast paced and multi functional environment and take appropriate disciplinary action when necessary
Operate various store computer systems
Assist the Department Manager in conducting periodic reviews of work practices and providing information to Store Management
Assist the Department Manager with direct supervision of the Seafood and/or LaCarte Department operations
Assist the Department Manager in achieving other objectives including, but not limited to food safety, workplace safety, and company audits
Other duties as assigned by Store Management
Make recommendations on staffing the Department; interview and recommend hiring of Department personnel
Assign work to, direct the work of and train Department personnel
Assist the Department Manager in completing performance appraisals on all Department personnel
Recommend discipline up to and including termination; to impose immediate suspension of Department personnel, subject to approval of the Department or Store Director
Schedule work hours and time off for Department personnel
Authorize and assign overtime
Accept valid excuses for absences, tardiness or leaving early
Responsible for the supervision of the entire department in the absence of or in addition to the Department Manager
Responsible for achieving goals established by the Store Director and Department Manager
Responsible to know, understand, and support department specific policies and procedures
Ensure that associates perform their work in a safe and ergonomically correct manner
Assistant Department Managers must take action on unsafe working conditions when appropriate
Some on the job training is provided
Good judgment, the ability to make sound decisions and to solve any problems arising in the course of performing the work of the Department
Ability to understand customers needs and ask questions to expedite the handling of requests
High school diploma or better

Asst Deli Manager Resume Examples & Samples

Adheres to Company and Division customer service programs to meet or exceed Division customer service goals. Handles customer relations in a positive manner, including effective resolution of customer complaints and reporting to the Meat Manager or Store Director as appropriate. Promotes Albertson’s philosophy of personalized service
Weighs, wraps, prices and labels poultry, meat, fish and other fresh products in the Meat Department
Follows laws and Company policy on weighing, labeling, code-dating and the handling of reworked and reduced-to-clear items
Receives and breaks down loads. Cuts cases, stacks, dates and marks merchandise, organizes and rotates product in cooler, organizes storage areas and refrigerates products immediately. Checks for quality and quantity. Maintains product quality by ensuring compliance with Company policies and federal and state regulations on handling, storage and temperatures
Transports wrapped product from work area to display cases. Maintains and stocks display cases. Pulls out of code date and spoiled product. Ensures proper merchandising, signing, inventory level and eye-appeal of department
May perform limited cutting duties for training purposes only
Controls shrink and expenses
Accurately completes and monitors daily log sheet and other required paperwork and logs
Maintains and organizes meat department cooler and freezer. Ensures cleanliness and sanitation of sales floor, meat deli and butcher block cases, work areas, cooler, freezer, equipment and retail cases
Ensures that product packaging, labeling, rotation and wrapping standards are met
Ensures proper merchandising of product by understanding and implementing schematics, merchandising of advertised items, proper signing procedures and monitoring product flow. Complies with retail labeling laws, federal and state regulations and Company policies
Complies with all federal, state and local health, and food handling and safety standards
Assists customers by taking and filling special orders. Makes product suggestions and engages in suggestive selling. Makes intercom announcements
Answers and responds to incoming calls appropriately
Ability to be friendly, courteous, tactful and maintain composure in dealing with customers and co-workers
Ability to communicate orally and read and follow written work assignments
Requires a good understanding of overall company practices and Meat Department policies and procedures. Requires the ability to judge and react to business activity
Must have knowledge of product variety, standards, perishability, food safety, sanitation, labeling and department policies and procedures
Frequently reaches, lifts, stacks and maneuvers objects of varying dimensions and weights up to approximately 80 lbs. Bends, stoops and reaches frequently and occasionally climbs ladders. Pushes and pulls fully loaded hand trucks, high boys and pallet jacks. Performs repetitious arm movement to package, weigh and wrap products
Manual dexterity and good eye-hand coordination are necessary
Mental alertness is necessary to ensure safe and accurate completion of work activities
Requires knowledge of basic mathematics and weights and measures. Must have knowledge of taste, content and perishability of products, safety and sanitation procedures and department policies and procedures
Operates scales, meat wrapping machine, computer software and electronic ordering devices to input price, weights, order and inventory and print labels
Utilizes knives, scrapers and other cutting and wrapping equipment. Utilizes cleaning supplies and equipment. Utilizes safety cutters. Requires use of safety gloves
May be required to work nights, weekends and holidays. Scheduled hours will vary. Good attendance is required
Exposure to potential hazards exists with respect to cutting equipment and other work aids necessary to perform job duties

Deli Manager Resume Examples & Samples

Develops and implements merchandising plans that meet the financial objectives of the department individually or in cooperation with superiors. Merchandizes displays in order to attract customers and drive sales
Prepares, maintains and tracks all types of records concerning inventories to calculate gross monthly profits according to company guidelines. Maintains accurate department records other important matters, including associate performance and discipline, sales plans, etc
Checks and verifies all deli deliveries and invoices to ensure accurate billing from vendors. May help unload merchandise and transport to sales floor or storage area
Controls deli expenses by improving operations and efficiencies, controls labor costs and reduces losses due to damages, spoiled product and shrink. Ensures associates correctly follow company recipes for prepared products. Maintains food safety and freshness by properly removing and recording out of code products
Maintains effective housekeeping program. Keeps merchandise fresh to meet all local, state, federal health, civil code regulations and company standards. Ensures that associates work and operate deli equipment in a safe manner by complying with OSHA requirements. Ensures compliance with all state, county and local weights and measures laws
Focuses on continuously improving all areas of the department to better serve the customer and drive department sales
Ensures smooth function of department and store by cooperating with co-workers and superiors. Responsible to continuously improve job performance
Performs staff duties as required such as slicing meats and cheeses and assisting customers at the counter. Extensive food preparation and food handling on a daily basis

Assistant Deli Manager Resume Examples & Samples

Assist in establishing performance goals for department and empower associates to meet or exceed targets
Assist in developing adequate scheduling to manage customer volume throughout hours of operation
Train and develop associates on performance of their job and assist in participating in the performance appraisal process
Slice deli meats and cheeses to customers' requests using proper deli equipment
Use all equipment in deli such as the fryer, rotisary, heat lamps, and ovens according to company guidelines
Prepare foods according to the food temperature logs and follow cooking instructions
Assist in implementing the period promotional plan for the department
Assist in maintaining an awareness of inventory/stocking conditions note any discrepancies in inventory
Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs
Assist in planning, organizing and supervising the inventory process
Train department associates on inventory/stocking and Computer Assisted Ordering
Knowledge of basic math

Deli Manager Resume Examples & Samples

Develop adequate scheduling to manage customer volume throughout hours of operation
Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink
Inform and educate department associates about current, upcoming and special in-store promotions especially promotions that affect the Deli
Adhere to all food safety regulations and guidelines
Retail and/or Deli experience

Assistant Deli Manager Resume Examples & Samples

In the absence of the department manager, manage the department operations in accordance with established department standard practices
Role model outstanding, friendly customer service and use skills and knowledge to offer solutions that meet or exceed customers’ expectations
Assist in hiring, training and developing associates to meet the department needs
Maintain effective work schedules to meet production and customer service standards as well as associates’ personal needs
Actively recognize associates who deliver great service and coach associates to expectations when necessary
Understand and use company tools such as; financial reports, scheduling, productivity, ordering, and business information systems
Maintain accurate records of production, shrink, sales, and inventory
Perform various department functions as needed to meet production and customer service guidelines
Must be able to meet the physical requirements of the position, with or without reasonable accommodations
Receive, store, process and merchandise all products in accordance with established department guidelines
Stand and walk 100% of the time
Reach to shoulder lifting 20 lbs. frequently and overhead occasionally
Push/pull 3-15 lbs. frequently and up to 40 lbs. occasionally
Frequent bending, reaching, grasping, and lifting items at or above waist level
Use hands to operate controls, feel objects and use various appliances and tools to open and prepare products
Meet volume activity standards established for the department

Assistant Deli Manager Resume Examples & Samples

Manage and assists all functions and activities of the Deli and Cheese Department. Helps to reduce losses due to shrink, damage and pilferage
Handling, cutting, slicing and preparing a variety of the department’s specialty deli items and convenient meal solutions throughout the day per specific customer requests and to maintain quality product levels all while ensuring outstanding customer service at the counter
Demonstrate the ability to be organized, to work independently and with the team to provide a great atmosphere for both customers and employees, all while maintaining the overall appearance of the department; ensuring cases are well-merchandised and properly signed. Follow approved procedures for receiving, and breaking down deli and cheese products
Assist with managing of inventory and ordering for the department; enforces and follows department practices regarding receiving, stocking and the unloading of product to ensure freshness and quality. Unloading and breaking down deliveries; stocking cases and coolers with products; maintain proper product assortment, merchandising product quality in hot/cold cases and on the sales floor; following rotation standards when replenishing product levels
Monitors temperature of cases, spill overs, ovens and storage areas and reports any failures to the Department Manager. Follows maintenance and sanitation procedures established by TFM for coolers, freezers, and ovens, and reports problems to store management
Maintains excellent communication within the deli/cheese department and store management at all times
Oral and written communication skills that allow for productive communication with co-workers, management and customers
Typical motions include repetitive hand and arm movements, repetitive grasping, bending and reaching
Responsible for moving or lifting an average of 20-40lbs
The safe and proper handling of slicers, knives, saws, grinders and other kitchen utensils and equipment

Deli Manager Resume Examples & Samples

Implement the period promotional plan for the department
Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports
Second language (speaking, reading and/or writing)

Cub Foods Deli Manager Twin Cities Metro Resume Examples & Samples

Assist customers and ensure proper service levels and courtesy from all associates
Develop effective daily/weekly work plan based on weekly sales projections, budgeted labor goals and previous operating results
Implement and maintain coordinated, aggressive and creative merchandising plans, using Division guidelines, which maximize sales, variety and gross profit
Ensure accurate pricing and signage within the department
Supervise deli associates to ensure efficient labor utilization and effectiveness in meeting department objectives
Manage deli receiving, invoicing, pricing, shrink control and inventory to ensure proper product control and that gross profit goals are met
Train and develop Deli department personnel
Observe standards and procedures regarding store security and confidentiality
Performs other duties as assigned or delegated

Deli Manager Resume Examples & Samples

Uses appropriate H-E-B systems to determine the best opportunities to drive sales by producing the appropriate variety and quantity of bakery products and to increase contribution by effectively managing shrink and inventory levels
Prepares work schedules, orders product, controls inventory, monitors department budget and payroll
Prepares the production plan and ensures correct quantities are produced
Monitors showcase production and stales tracking
Holds Partners accountable for following SOP's
Accountable for results of Deli Scorecard
1-2 years experience
Demonstrated leadership, communication, interpersonal and analytical skills
Forklift / Powerjack Training
Computer skills: Microsoft Office Software including Word, Excel, and HEB systems
Ability to work a flexible schedule to include nights and weekends

Deli Manager Resume Examples & Samples

Oversees the department including providing a safe work environment, training, developing and performance appraisals; customer service; ordering, display rotation, controlling shrink, product quality, sanitation, inventory control, work scheduling; receiving, pricing, stocking, and signing of merchandise; and financial results
Responsible for the overall direction, coordination and evaluation of the department
Develop and lead a retail sales team to provide customer service at the highest level in all areas
Effectively promote services/products to maximize sales
Ensures availability of seasonal items
Orders product to maintain inventory
Monitors department budget and payroll including product, labor, and expenses
Executes merchandising programs
Promote marketing and store events through powerful planning, merchandising and taking advantage of traffic
Achieves sales goals; prepares projections/forecasts, reviews financial tracking information, addresses performance opportunities and budget discrepancies, communicates sales goals to Partners
Achieves gross profit budget by preparing projections/forecasts, controlling inventory, managing and reducing food costs, ensuring the accuracy of invoices, managing the conversion process for perishable shrink, reducing supply usage and managing shrink
May perform all duties of a representative or specialist as needed
Proficiency on HEB systems (XPTR, IMS, CICS2) preferred
Ability to supervise, train, and cross-train staff
Ability to work a flexible schedule, including opening, closing, and weekend shifts

Regional Deli Manager Resume Examples & Samples

Plan Attainment. Works with the planning accounts, customer executive, and assigned brokers, to exceed the sales and segment profit goal which is given each year, while balancing supply chain responsibilities. This position is directly accountable for the sales results against all Deli sales in the related geography
Expand Bulk Deli Distribution. Investigates, quantifies, and implements the manner in which bulk Deli products are sold through the customers in each market, by reviewing Hormel's capabilities in servicing the customer in the specific marketing area
Personnel and Broker Management. Is responsible for identifying the accurate broker to represent each customer in assigned region and setting business objectives for each broker in the region
Strategic Planning. Is accountable for advancing platform recommendation and business growth opportunities in current and future Deli categories that enrich our customer penetration efforts
Resource Alignment. Is responsible for executing cost-effective and efficient Deli representation at the customer level, this position is accountable for achieving the assigned regions goals
Customer Management. Is the lead corporate contact and connection to each key customer. Responsibilities include: coordination of Top/Top deli meeting, International Deli Dairy Baker Association show attendance and the lead on customer corporate deli visit coordination
A bachelor's degree
3+ years sales experience
Demonstrated strong analytical and problem-solving skills
A pattern of initiative in seeking and establishing new business
Demonstrated strong persuasive skills
Demonstrated strong interpersonal and written/verbal communication skills
Must be a Citizen or National of the United States, a lawful, permanent resident or have the authorization to work in the United States

Deli Manager Resume Examples & Samples

Assists and communicates with customers in a friendly, courteous and prompt manner and utilizes suggestive sales techniques
Able to identify lunchmeats, salads, and cheeses in the department
Stock, code, price and rotate merchandise
Directs and participates in Deli activities, including receiving, preparing, displaying, storing, and ordering product in order to maximize sales, earnings, and customer satisfaction in the Deli Department and the store
Attains budgeted sales, gross margin, and profit goals of the Deli
Trains and supervises Department associates in all Deli activities, policies, and procedures
Evaluates performance and counsels Department associates. Reports incidents requiring discipline to Store Director
Communicates with Store Director on Deli Department activities
Monitors, complies with government and Company policies and procedures
Assists in interviewing and hiring new associates

Deli Manager Resume Examples & Samples

Selecting, on-boarding and coaching all new team members
Scheduling all team members
Ordering the products and supplies necessary to maintain adequate stock levels and keep merchandising levels at deli/bistro standards
Engaging with customers through smiles and greetings, offering product information, providing selling suggestions and active sampling and always giving a genuine thank you
Overseeing the preparation and serving/merchandising of deli/bistro food service items, which includes such items as, breakfast, lunch and dinner entrees, fried chicken and other fried foods, roasting chickens, pizzas, prepared salads, sandwiches, and other meal items for hot cases, salad cases, and steam tables
Merchandising, slicing and weighing prepared deli meats and cheeses
Displaying deli/bistro merchandise, such as pre-cut cheeses, packaged salads, and snack items, following del/bistro department and/or company merchandising guidelines
Attentively rotating deli/bistro items for sale, ensuring quality and safety and product shrink control
Ensuring department personnel follow all county, city and company food safety and sanitation guidelines and policies
Using scale printer machine, ensuring weights and pricing are correct
Keeping clean, neat and orderly sales counters, food prep areas, warehouse shelving and walk-in coolers and freezers
Ensuring all department personnel use proper safety equipment and procedures
Taking customer orders, ensuring orders are completed on time and to the customer’s satisfaction
With both customers and team members, remain helpful, tactful and courteous at all times
Lead others within the deli/bistro department, setting goals and objectives, acknowledging member performance and holding team members accountable for meeting team and individual member performance goals
Read UPC codes, product labels, shelf signage, business forms, and posted company policies/procedures and write pertinent department documents
Learn a wide variety of deli sliced meat and cheese products, salads, prepared foods, sauces as well as packaged cheese, meat, and snack products
Be dexterous enough with hands and fingers so as to be able to run a register, fill and rotate products quickly and use necessary equipment, including knives, slicers and scales
Communicate openly and professionally through appropriate body language, facial expressions and speech, also communicating in writing when necessary
Lift and maneuver up to 50 lbs,
Often work in walk-in refrigerated coolers, and at times near ovens and burners
Work with all sorts of meats, vegetables and fruits, spices, nuts, flavorings, sauces and oils

Regional Deli Manager Resume Examples & Samples

Plan Attainment. Works with the planning accounts, customer executive, and assigned brokers, to exceed the sales and segment profit goal which is given each year, while balancing supply chain responsibilities. This position is directly accountable for the sales results against all Deli sales in the related geography
Expand Bulk Deli Distribution. Investigates, quantifies, and implements the manner in which bulk Deli products are sold through the customers in each market, by reviewing Hormel's capabilities in servicing the customer in the specific marketing area
Personnel and Broker Management. Is responsible for identifying the accurate broker to represent each customer in assigned region and setting business objectives for each broker in the region
Strategic Planning. Is accountable for advancing platform recommendation and business growth opportunities in current and future Deli categories that enrich our customer penetration efforts
Resource Alignment. Is responsible for executing cost-effective and efficient Deli representation at the customer level, this position is accountable for achieving the assigned regions goals
Customer Management. Is the lead corporate contact and connection to each key customer. Responsibilities include: coordination of Top/Top deli meeting, International Deli Dairy Baker Association show attendance and the lead on customer corporate deli visit coordination
A bachelor's degree
3+ years sales experience
Demonstrated strong analytical and problem-solving skills
A pattern of initiative in seeking and establishing new business
Demonstrated strong persuasive skills
Demonstrated strong interpersonal and written/verbal communication skills
Excellent time management skills
Must be a Citizen or National of the United States, a lawful, permanent resident or have the authorization to work in the United States

Assistant Deli Manager Resume Examples & Samples

Insure customers receive polite, friendly service from the deli department staff
Maintain desired level of inventory and supplies
Insure the quality of product for sale meets Lowes Foods standards
Maintain sanitation and safety throughout the department according to Lowes Foods standards
Provide guidance, orientation, training and feedback to insure deli department employees achieve satisfactory performance standards
Perform product preparation, receiving, ordering, stocking and customer service as necessary to achieve standards
Friendly, outgoing personality
Ability to supervise people including training and development
Effective communication, customer service and selling skills
Ability to effectively communicate with the Store Manager and Merchandiser

Assistant Deli Manager Trainee Resume Examples & Samples

Assist in growing sales through effective merchandising strategies
Assist in managing performance through planning, coaching and disciplinary efforts
Ensure that department conditions involving department appearance, quality, variety, safety, and food safety are consistently maintained at the highest level
Assist in communicating department and company policies to associates
Assist in special projects
Lift up to 15 lbs. frequently and up to 40 lbs. occasionally
Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
Handle a variety of substances associated with cleaning materials, packaging materials, and food products

Assistant Deli Manager Resume Examples & Samples

Ensure guests receive polite, friendly service from the deli department staff
Provide guidance, orientation, training and feedback to ensure deli department hosts achieve satisfactory performance standards
Effective communication, guest service and selling skills

Deli Manager Resume Examples & Samples

Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
Securing products that are out of reach
Loading or unloading heavy items
Answers the department telephone promptly when called upon, and provides friendly, helpful service to customers who call
Reviews orders for the day and processes accordingly. Responsible for proper inventory control (pricing, stocking, ordering)
Understands and practices proper sanitation procedures and ensures the work area is always clean and neat
Ensures that an adequate food supply is ready and on hand and follows a production list
Removes trash in a timely manner
Performs other job related duties and special projects as required
Supervising, ordering, scheduling and being responsible for the overall conditions of the Deli/Seafood department
Must be able to solve arithmetic calculations involving fractions, decimals and percentages
Must be able to understand and follow verbal or demonstrated instructions; request supplies orally or in writing
Must be able to participate in the preparation of salads, sandwiches, fried chicken, fish, etc

Deli Manager Level Resume Examples & Samples

Achieve budgeted sales, shrink and profits for the deli department
Operate the department according to merchandising and operational guidelines and programs
Ensure the quality of product for sale meets Lowes Foods standards
Perform product preparation, receiving, ordering, stocking and guest service as necessary to achieve standards
Maintain department’s labor budget and scheduling standards
Performs PA announcements
Ability to lift 25 lbs. consistently and 50 lbs. occasionally
Ability to read and understand information and direction
Knowledge of deli operations
Ability to bend, kneel and stand for extended periods of time
Ability to communicate effectively with Store Manager and Merchandiser
Ability to work well with computers

Service Deli Manager Resume Examples & Samples

Champions Company and Division customer service programs to meet or exceed Division customer service goals. Handles customer relations in a positive manner, including effective resolution of customer complaints. Promotes Albertson’s philosophy of personalized service in the service deli
Supervises the day to day functions of the service deli. Conducts daily inspections of all service deli sections and initiates corrective measures to ensure compliance with product quality, rotates products, maintains in stock conditions, code date standards, temperature, sanitation and safety requirements
Assists with all service deli duties such as: receiving, cleaning, preparing, cooking, slicing and packaging
Implements effective promotional and seasonal displays. Controls shrink and expenses. Accurately completes and monitors daily log sheet, purchase report, and sales and labor and other required paperwork and logs. Maintains records on ad items movement
Orders, checks, receives and controls inventory to ensure adequate proper inventory level, product quality and freshness and to prevent the sale of out of code product. Takes periodic inventories, processes administrative paperwork and maintains accurate department records. Maintains and organizes service deli work area, cooler and freezer
Follows Company policy in handling re-worked and reduced-to-clear items. Complies with all federal, state and local health and food safety standards
Handles customers relations. Assists customers by taking and filling special orders. Makes product suggestions and engages in suggestive selling. Makes intercom announcements
Ensures cleanliness and sanitation of sales floor and work area, freezer and cooler, equipment, and retail cases
Assists with answering and responding incoming calls appropriately. Receives and appropriately resolves customer complaints and reports to the Store Director as appropriate
Assists with implementing emergency procedures in the event of equipment and computer software malfunctions
Schedule service deli associates to ensure adequate coverage and service levels. Ensures that all associates are trained and instructed in the proper performance of work duties. Monitors associate performance and reports observations to the Store Director. Reports associate complaints to the Store Director and assists with resolution
Maintains confidentiality concerning associates, store sales and other Company information
Responsible for performing all job duties and responsibilities safely, accurately and with honesty and integrity
Other necessary and required duties
Requires working knowledge of all job duties within the Service Deli Department including food preparation and cooking
Requires strong communication skills, good leadership and interpersonal skills, the proven ability to manage people and the ability to maintain composure in dealing with customers and co-workers. Ability to work quickly
Requires knowledge of employment laws and workplace practices
Requires a good understanding of Company practices and Service Deli Department policies and procedures. Requires the ability to judge and react to business activity
Must have knowledge of product variety, bakery standards, perishability, food safety, safety and sanitation procedures and department policies and procedures
Frequently lifts and maneuvers objects of varying dimensions and weights up to approximately 55 lbs. Bends, stoops and reaches frequently and occasionally climbs ladders. Pushes and pulls fully loaded hand trucks, six-wheel carts and pallet jacks. Performs repetitious arm movement to decorate, prepare and package products
Manual dexterity and good eye-hand coordination are necessary. Must be able to operate kitchen utensils and equipment
Mental alertness is necessary to ensure safe and accurate completion of work activities. Requires knowledge of basic mathematics and weights and measures. Must have knowledge of taste, content and perishability of products, safety and sanitation procedures and department policies and procedures
Operates computer software and electronic ordering devices to order products, plan sales, input inventory and schedules, and print labels
Utilizes cleaning supplies and equipment. Utilizes safety cutters and knives. Requires use of latex and heat resistance gloves
Knowledge of profit and loss statements
May be required to work nights, early mornings, weekends and holidays. Scheduled hours will vary. Good attendance is required
Exposure to potential hazards exists with respect to cooking procedures, equipment and work aids necessary to perform job duties