Global Sales Operations Resume Samples

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M Turcotte

Marilyne

Turcotte

8059 Enos Freeway

Los Angeles

+1 (555) 190 3406

8059 Enos Freeway

Los Angeles

Phone

p +1 (555) 190 3406

Experience Experience

Boston, MA

Global Sales Operations

Boston, MA

Murazik-Windler

Boston, MA

Global Sales Operations

Manage communication strategy and execution to ensure plans and programs are well understood by the field organization to increase motivation and productivity
Build relationships with local account managers, sales and regional management, estimating resources, project operations, contracts, technical consultants, International Projects, field service leaders, and other Honeywell functional groups
Manage development and delivery of detailed analyses of all aspects of sales compensation, including modeling, plan effectiveness, design alternatives and cost implications
Ensure plans are compliant with federal and state laws (and/ or country) and regulations and protecting Zebra interests both globally and regionally
Manage the executive exception review process, development of proposals and special programs to support additional strategic initiatives throughout the year
Manage changes as necessary to Sales Compensation Rules and Regulations
Consult and interact with Finance partners and other members of Sales leadership teams on design principles, communication tools, and sales compensation administration tools & processes. Support internal auditing global and regional auditing initiatives

Los Angeles, CA

Global Sales Operations Director

Los Angeles, CA

Konopelski and Sons

Los Angeles, CA

Global Sales Operations Director

Monitor operational performance and proactively identify opportunities for operational improvements
Management of overall sales forecasting process, reporting and communication
Define and calculate sales operations KPIs to ensure the process changes are driving improvements
Collaboration with Global and Regional Sales Organizations in driving business goals, programs and initiatives
Lead and/or assist in the creation and roll-out of strategic programs to the field sales teams to drive key revenue, margin, and growth opportunities
Collaborate with Global and Regional Sales Organizations to develop and execute sales management disciplines and processes (i.e. field territory assignment, weekly/quarterly forecast, QBRs, territory reviews and account planning, account assignments, quota/budget allocation)
Assist in development and execution of strategic and tactical plans and programs (i.e. regional business plans, white-space, operational reviews, pipeline analysis and development)

present

Philadelphia, PA

Global Sales & Operations Director

Philadelphia, PA

Gislason, Keeling and Ritchie

present

Philadelphia, PA

Global Sales & Operations Director

present

Develop and execute international operating budget; perform analysis and management of departmental strategy and due diligence
Establish, implement, develop, deploy, and manage operations and marketing initiatives in a broad range of international markets
Perform high-level vendor relationship management
Excel at promotion management from both a project management and marketing perspective
Coordinate with the international sales team to create effective marketing programs for the region
Developing long-term approaches that redefine problems/opportunities in anticipation of changing business conditions
Decision making/policy development and implementation responsibility for operations policies and procedures for all areas of the market/regions

Education Education

Bachelor’s Degree in Engineering

Strayer University

Bachelor’s Degree in Engineering

Skills Skills

Demonstrable problem solving and analytic skills; expert level skills in Excel and BI tools
Ability to work across a geographically dispersed organization
Extensive business acumen and global experience with a sustained record of business aligned strategies and solutions that drive improved business performance
A strong business orientation with the ability to “go beyond the numbers” in helping the business units identify and exploit business opportunities for increasing revenue, improving productivity and strengthening operational excellence
5+ years of experience managing a global sales incentive program
5+ years of experience managing a Salesforce.com CRM system
Strong planning, operational and analytical skills; proven ability to apply these skills with deft business acumen to complex situations with competing priorities
Experience attracting, hiring, retaining, and developing high-performing teams and individuals. A leader that is known for building organizational capability through diverse and deep talent pipelines. A motivating executive capable of instilling excitement and inspiring others
Prior experience in change management and success leading transformation and scaling a global organization
Highly collaborative team player with the ability to work effectively and drive cross-functional initiatives in a matrixed environment and build successful relationships with various stakeholders

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Intern Global Sales Operations Resume Examples & Samples

Support various Global Sales Operations projects and processes
Assist with the preparation of standard reporting and ad hoc analysis
Support data monitoring for reporting accuracy
Support the photo-shooting process
Assist the group with content management tasks during the preparation of a selling season
Be a part of creating solutions for sales operations
Student in business administration or similar
Interest in the sports industry
Understanding of the competitive market
Communicate effectively with clear, concise written messages through e-mails and reports
Flexibility/embraces change
Good skill in interacting and working with complex organizations
Application Language: English

Head of Global Sales Operations Resume Examples & Samples

Develop and manage a scalable project management team to fulfil client expectations, reporting and contractual agreements of sponsorship and other solution sales
Champion the advancement of meeting sales objectives through best practice customer development & insight initiatives
Day to day line management responsibility for Project Managers and Sale operations staff (some globally) within the Sales Operations team, coaching and motivating continuously so that they are confident, subject matter experts
Assist in building, maintaining & distributing relevant reports as agreed with sales & marketing management
Participate in department information and systems improvements/updates with the Marketing Technology team
Work closely with colleagues to continuously inspect and adapt existing business systems and processes to ensure efficient support for NRG Marketing and Advertising teams
Work closely with the NRG Senior team in implementing a successful lead generation program
Oversee and regularly review the day to day operations which support NRG sales operations, including but not limited to client invoicing, reporting, flat planning and their associated systems
Collaborate with other managers and teams within the Marketing Technology and Sales Operations group in establishing solid practices and approaches when adopting or integrating into new or existing business technologies
Work with others in cultivating a culture of experimentation, optimisation and data-informed decision making across NRG teams

Enterprise Solutions Global Sales Operations Leader Resume Examples & Samples

Leading sales operations and maximizing revenue growth through the development, implementation and on-going maintenance of sales programs and initiatives for a large, global direct sales force
Develop key performance metrics, sales pipeline reporting tools and dashboards along with supporting process that help the sales team, finance organization and executive staff focus on key performance drivers
Proactively identify new and innovative ways to track business performance, and understand drivers and obstacles in the business
Implement established strategies, tactics and process to optimize sales force productivity by reducing cycle time, improving sales conversion and maximizing revenue capture
Work closely with the sales training team to establish onboarding for new salespeople and ongoing training for existing salesforce
Enhance Account Planning process to increase client retention and up-/cross-sell revenues
Assist in all facets of sales planning and performance management, inclusive of regular updates to quotas, headcount, and sales plan
Focus on continuous improvement in sales productivity by integrating appropriate Marketing and Pre-sales processes into CRM
Own and determine the ultimate purpose and goal of the CRM tool and establish a plan for optimal usage
Work with different levels of management to facilitate planning, report back on results and analysis and develop strategy
5 or more years of experience in Sales Operations
Experience managing Operations for a large and dynamic salesforce
Understanding of how financial services firms use technology and data
Demonstrated success in defining and implementing effective sales process, procedures, and policies
Prior experience identifying ways to track sales performance and translate results into actionable deliverables
Experience working with global sales teams

Global Sales Operations Resume Examples & Samples

Holds overall responsibility for the unifying pipeline processes and systems for industry verticals, lines of business and geographies
Impacts business strategy through creation, development and implementation of pipeline metrics for the corporation
Establishes global standards for client planning process and support. Works in conjunction with business development teams from all lines of business to ensure pursuit processes allow and support effective collaboration among and between appropriate parties and stakeholders
Directs sales operations including account planning, pipeline management, and productivity analysis in accordance with corporate policy and objectives; plans, directs, and controls activities to continually reflect customer trends, market fluctuations, and changes in business practices/technology
Provides advice and counsel on sales operations and maintains forecasts and forecast analytics
Directs the overall personnel activity of the unit which may include directors and senior technical personnel regarding staffing, retention, and compliance to EEO profile. Directs and ensures high standard of professional excellence is maintained among staff members
Directs, manages and oversees budget; ensures activities are appropriately funded, coordinated and managed according to the guidelines/constraints of resource allocations. Supports and tracks sales operations and related programs
Provides significant expertise and business acumen regarding sales planning, pipeline management, and productivity analysis. Provides thought leadership and capitalizes on cumulative industry, product, and company-specific experiences. Captures best practices and directs and facilitates the management and movement of information
Directs, establishes and leads the implementation of short- and long-term strategies to deliver sales related strategies and programs within reasonable schedules and budgets. Directs, establishes and communicates goals and objectives, defines methodologies, tasks, and activities, and clearly describes roles and responsibilities for personnel. Communicates broadly to help ensure overall coordination for cross-functional teams
Master's degree in related field preferred
Twenty or more years of marketing research experience
Fifteen or more years of experience in a supervisory or management capacity included
Experience working with management implications of various forms of financial data

Assistant Manager, Global Sales Operations Resume Examples & Samples

At least 5 years’ work experience
A minimum of 3 years’ experience with small to mid-scale project management
Strong organizational and time management skills in order to handle multiple and/or changing priorities
Technically savvy, must be proficient in MS Office applications (Excel, Word, Access)
Strong communication skills (written, verbal, listening)
Background or interest in retail

MBA Intern, Global Sales Operations Resume Examples & Samples

Bachelors Degree and studying or completed Masters Degree in business or related field
3-5 years work experience
Must be proficient in MS Office, especially Excel
Detailed oriented with strong multi-tasking and prioritization skills
Experience working in cross-cultural organization
Interest in retail business

Senior Manager of Global Sales Operations Resume Examples & Samples

Be the primary liaison between Channel Sales, IT, Finance, Marketing, and Field Sales leaders, to drive the following
4 year degree with 8+ years of experience in sales and channel operations
3+ years of experience in working with direct or indirect channels programs in an operational capacity is a plus
A thought leader with the ability and willingness to delve deep when needed
Able to work independently to juggle multiple workstreams and meet tight timelines
Proven self-starter with the ability to work in a fast paced environment
Proven experience in working closely with cross-functional teams like Finance, IT, and Channel Sales required

Director for Global Sales Operations Resume Examples & Samples

Owning Sales Operations, Bid Management, Pricing, Sales Financial Analysis and Deal Review concept, process and operational implementation from Stage 0 to Stage 6 in SalesForce.com
Owning the concept and updates of Redknee Limits of Authority (LoA) which get reviewed and released by the Executive Leadership Team once per year
Driving all required activities to ensure proper deal review and enabling management level to take decisions
Leading the global team, being the partner and advisor to Sales VPs with focus on pricing, financial aspects, customer proposals and internal decision making/approvals
Interacting with stakeholders within Sales and Corporate functions to provide and improve financial planning, analysis and forecasting support to the business units
Helping Sales to grow the opportunity pipeline, provides performance analysis on strategic opportunities to expand the sales strategy within and across sub-regions
Organizing, ensuring and monitoring the generation of customer proposals and RFP responses
Tracking and managing Support and Maintenance renewals with the organization
Driving annual budget planning with focus on Order Intake and Sales OPEX
Defining and managing the Sales Incentive Plan
University degree in Engineering + MBA or
University degree in Business Administration, Accounting or Economics or similar
10+ years of experience in SW and Services pricing, Telco or IT SW Sales
Proven experience in direct customer interaction incl. contract negotiation
Proven senior management experience including leading sub teams in virtual environment
Very good knowledge of Telecom markets (customers and competitors) and business model creation
Good knowledge of IFRS or U.S. GAAP financial reporting & analysis, good financial acumen, MBA preferred
Advanced proficiency in Microsoft Office products (Excel and PowerPoint)
Excellent SalesForce.com knowhow
Fluent English (written and spoken) is a must, other languages are highly welcome
Working experience abroad in English speaking country
Strong customer and business focus
High level of drive, flexibility and solution orientation
Excellent verbal/written communication skills to communicate with all levels in the organization
Ability of argumentation, negotiation and conflict resolution, but also mentoring and spreading knowledge
Strong critical thinking and analysis skills
Ability to set priorities and work in a fast-paced, multi-project environment
Ability to work both independently and as a team-player
Takes initiative and is pro-active, self-motivated and highly reliable
Ability to work under time pressure
Willingness to work with an international / virtual team and occasionally travel to other locations

Global Sales & Operations Director Resume Examples & Samples

Responsible for ensuring the goals for the Global Sales operations department are met in timely and efficient manner
Decision making/policy development and implementation responsibility for operations policies and procedures for all areas of the market/regions
Research, identify, and correct issues that cause inefficiencies in productivity and accuracy
Excel at promotion management from both a project management and marketing perspective
Strong marketing skills, including P&L responsibility
Perform effectively in global environments requiring cultural awareness, sensitivity and adaptability to cultural differences
Extensive experience in merging both creative and financial processes necessary for success in global sales lifecycle management
Leading cross-functional teams as inter-company projects
Establish, implement, develop, deploy, and manage operations and marketing initiatives in a broad range of international markets
Deploy and implement promotions to accomplish operational efficiency and productivity goals
Facilitate day-to-day operations to ensure regulatory and global brand standards compliance
Assure integration and strengthening of international business operations via legal, finance, process and operational systems development and implementation
Develop and execute international operating budget; perform analysis and management of departmental strategy and due diligence
Direct improvement of all current international customer databases
Perform high-level vendor relationship management
Direct and manage rollout of all international products presentations and promotions
Lead strategies development for global markets entry and expansion opportunities identification
Supervise development and implementation of operational strategies and products and services delivery in key international markets
Head teams development for international projects in new and existing markets
Developing long-term approaches that redefine problems/opportunities in anticipation of changing business conditions
Coordinate with the international sales team to create effective marketing programs for the region
Support division sales objectives by executing cross-functional operations/process improvements to drive quality of all international products
Must have a deep understanding of the issues and the opportunities arising from doing business across language, culture, currency and political system boundaries. He or she will benefit from familiarity with foreign languages and multiple cultures
Experience working cross-culturally with good cultural knowledge, insight and understanding
10 + years directly related work experience
BA/BS degree required, MBA preferred with 5 or more years of experience in MLM industry or related field
Ability to adapt to changing trends and international market conditions as well as build rapport across cultural borders
Demonstrate sound business judgment and ability to think strategically
Proven track record of delivering operational excellence
Ability to deal with ambiguity and manage changing priorities
Ability to work independently in a fast-paced and rapidly changing environment
Work ethic based on a strong desire to exceed expectations
Strong interpersonal skills including written and oral communication
Ability to think clearly, analyze quantitatively, problem-solve, scope technical requirements and prioritize
Experience working with international teams
Ability to think out of the box and come up with creative solutions
Excellent time management skills and ability to multi-task and prioritize work
Knowledge of office management systems and procedures

VP, Global Sales Operations Resume Examples & Samples

Direct responsibility for developing and implementing global sales processes including account planning, territory design, pipeline management, and productivity analysis
Direct responsibility for Americas quote to order process
Implement comprehensive pipeline reporting tools tracking opportunities from lead generation to revenue realization, account development, and retention
Design, develop and implement a motivating sales incentive compensation plan(s) to support paying for performance and rewarding talent. Continuous analysis to ensure sales incentive compensation is market competitive and achieving desired results
Develop key performance metrics and dashboards that help the sales organization focus on performance drivers
Serve as trusted business advisor to global geographic Sales Leaders to provide guidance, mediate disputes, and proactively develop process improvements to increase sales activity
Develop detailed and accurate forecasts leveraging analysis on pipeline stages and opportunity funnel
Daily management and supervision of Sales Operations team which includes, but not limited to, staffing, retention, and talent development

Global Sales Operations Intern Resume Examples & Samples

Ability to work semi-autonomously and collaboratively in a fast paced environment
Strong writing and communication skills
Collaborative style and comfortable exploring new technologies
A Proficiency in Microsoft PowerPoint, Excel and Word required; with an emphasis on Excel data management and spreadsheet creation
Demonstrated ability to resolve problems and present results neatly, with clarity and precision in oral and written form
Education Required
Current full-time college student pursuing their Bachelor’s Degree with a GPA of 3.0 or better

VP, Global Sales Operations Resume Examples & Samples

MBA or Masters in a technical field or equivalent experience required
Minimum 10+ years’ leadership experience in sales analysis/operations experience and in roles requiring problem solving/analytic skills, project management and presentation skills required
Proven, time-tested experience managing and leading teams and successfully delivering revenue generating analytics solutions
Experience successfully supporting a 500+ person global sales organization, including experience with a significant Inside Sales team
Experience in the initial organization and/or reorganization of a world-class sales operations and analytics organization
Expert level experience in utilizing CRM and salesforce automation systems (SFDC)
Expert level skills in Microsoft Excel & proficiency in PowerPoint required
Strong competency in SQL, Python, SPSS, Tableau Software and web analytics and the proven ability to manage teams working in those platforms
Ability to develop complex financial and operational models using spreadsheets and database software
Self-directed, self-motivated and demonstrated experience providing ideas and solutions to further business understanding
Must be able to listen to and interpret the requirements of internal clients, plan accordingly and exceed expectations
Excellent verbal and written communication skills, as well as, strong interpersonal and organizational skills
Experience interacting with the highest executive levels of an organization

Global Sales Operations Leader Resume Examples & Samples

Ensuring our global customer service teams are organized to be efficient, effective, and responsive
Identifying the necessary people skills, industry best practices, and systems / tools needed to optimize our sales operations team
Building and developing a capable sales operations team and aligns resources appropriately
Providing leadership and owning functional excellence for the sales operations and customer service teams
Partnering with Sales Leadership to develop enablement programs that drive revenue growth, account penetration, and customer acquisition
Proactively monitoring and measuring levels quality, accuracy, and process consistency in our sales operations organization to ensure excellence
Monitoring the accuracy of sales reports and sales intelligence as well as the efficient distribution of reports
Aligning with Sales Leaders to optimize the effectiveness of technology investments
Establishing and coordinating training delivery to the sales team including standardizing on-boarding for new hires
Partnering with Sales Leadership to create efficient and effective sales territories
Integrating and aligning the Sales Operations team with the PSD Global business strategy
Contributing as a member of the PSD Sales & Marketing Core Leadership Team
Identifying sales transformation and effectiveness initiatives and investments needed to increase sales productivity
Effectively leading the sales operations team in delivering value to the sales organization
Minimum 10 years’ experience in business, sales/marketing, or sales operations, which includes at least 5 years of leadership experience
Ability to network and influence with diverse user and stakeholder teams
Demonstrated ability to drive transformational change
Experience in working with and influencing global teams
Demonstrated ability to develop followership and lead others
Demonstrated strategic thinker and planner with an emphasis on the customer and sales
Ability to travel internationally 30% of the time
Sales operations leadership experience
Global leadership experience

Teamhead Global Sales Operations Resume Examples & Samples

Build and deliver reporting structure according to globally agreed roadmap
Drive changes and maintain right data structure in customer classification
Lead the development and maintenance of Sales tools
Cooperate with other departments to keep sales tools and reporting aligned with the commercial direction of the company
Manage the Sales Operations team and related budget on annual bases
B.A required, MBA or relevant graduate degree a plus (commercial background preferred)
5+ years of experience managing people and processes in a sales and/or commercial environment
Result driven achiever with organizational and people management skills
High level of analytical thinking
Ability to effective present information
Knowledge of the MS Office suite with emphasis on MS Excel
Understanding of sales end-to-end processes
Commercial background

Senior Director, Global Sales Operations Resume Examples & Samples

Four year college degree from an accredited institution; masters in business administration (MBA) or equivalent preferred
Minimum five years of sales or sales management experience in a business-to-business sales environment
Minimum five years in a sales operations, business planning, or sales support management role
Ability to create professional executive communication and articulate, verbally and in writing, detailed strategic, quantitative and financial information to internal and external audiences ranging from executive group members to key external clients
Experience in managing and leading organizational change / transformation
Proven ability to develop strategies, create business plans and execute them to solve problems
Experience in leading the development, execution and measurement of strategic plans
Experience working within a large global organization. Intercultural experience is essential in this role
Position requires extensive travel
Languages: English, second language preferred

Director, Global Sales Operations Resume Examples & Samples

Coordinates sales forecasting, planning, and budgeting processes used across the GSO
Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the GSO's planning efforts
Coordinates planning activities with other functions and stakeholders within the company; ensuring all GSO objectives are completed in a timely fashion
Recommends revisions to existing reports, or assists in the development of newer reporting tools as needed
Implements enabling technologies, including CRM, to global sales team
Monitors the assigned sales organization's compliance with required standards for maintaining CRM data
Supports training delivery to sales, sales management, and sales support personnel
Working with Accounting, Finance, and Human Resources to provides assistance with sales incentive compensation administration on an as-needed basis, or when required to arbitrate or clarify the application of sales compensation program policies and procedures
Facilitates the execution of a robust global Channel Partner plan
Work with VP's of Global Sales to develop annual sales operating plan
Facilitate the on-going globalization of the Institutional Sales team, with specific emphasis on global customer growth strategies and sales collaboration, global communication, and strategic targeting of high potential growth areas
Lead cross functional, multi-regional teams to execute world-class delivery of responses to bids, tenders, RFP's and proposals to retain and grow the Institutional business profitably
Interface with Training team to support development plan
10+ years' experience in Sales Operations
5+ years' experience of financial & operational reporting
5+ years' experience managing teams
Experience supporting a $300m+ business operation
Experience supporting international markets
Experience in software, SaaS, or subscription based models
Experience leading CRM replacement efforts, in particular Salesforce.com

Global Sales Operations Program Lead Resume Examples & Samples

Identify and assess needs of our Sales & Sales Support organizations on an ongoing basis
Help establish & execute the systems & processes roadmap, to ensure alignment with highest business priorities
Define business cases, and key requirements for business critical initiatives
Prioritize and manage a portfolio of projects and process improvement initiatives in line with our IT team’s sprint cycles
Regularly communicate project status at a regular cadence to key stakeholders, collaborating with the cross-functional teams on comprehensive project plans
Take full ownership of program related communications and assist with change management activities
Recommend, drive, and implement process improvements that support scalability and partner growth

Senior Director, Global Sales Operations Resume Examples & Samples

Working with sales management, develops Partner sales strategies and go-to-market plans for the consumer business unit
Facilitates quarterly business reviews; providing analytics and insights to the Sales team to increase sales rep productivity and improve sales effectiveness
Coordinates the planning processes used within the sales organization
Supports the equitable assignment of sales quotas and ensures quotas are optimally allocated to all sales resources
Works to ensure all sales organization objectives are assigned in a timely fashion
Coordinates training delivery to sales and supporting personnel
Prior experience in technology distribution, consulting, and/or Retail technology Sales is helpful
Highly analytical and adept at turning data and insights into sales strategy
Comfortable navigating matrixed organization and building relationships across functions
Experience in consumer-facing business is a plus
10+ years of experience in sales operations
Experience in leading teams of 20+

Head of Global Sales Operations Accuity Resume Examples & Samples

RFP Processes
Sales Opportunity Support
Sales System Support
Sales Training and Enablement
Build a Sales Operations team that will scale with the business
Ownership of global sales reporting and commission calculation
Providing analytical expertise as well as coming up with ideas for continuous improvement of sales operations and executing on them
Accountable for Master Data Management within the Sales Domain
Ensure smooth, effective sales processes that minimise administrative overheads for Sales Professionals
Managing the Sales Operations team to ensure consistency of all sales data so sales managers can effectively track their team activities/revenues and rely on the provided reports/dashboards
Own and analyse sales data to identify areas requiring improvement and proactively implementing objectives to reach business goals
Contributing to the sale plan, analysis of sales metrics and forecasting in light of the sales plan
Accountable for company responses to RFPs
Supporting customer queries across billing, fulfilment etc
Lead change management through the Sales Department

Global Sales Operations Analyst Resume Examples & Samples

Building reports to monitor sales and marketing performance metrics
Leveraging BI software (Looker) to run analyses on our marketing and sales data
Fluency in our Salesforce system and data flow
Serving as an authority on data stored in multiple systems (HubSpot, Salesforce and Looker) and data analysis techniques
Supporting the business requirements analyzing data and interpreting results to drive decisions

Global Sales Operations Resume Examples & Samples

Junior with an interest in Business and/or Operations (we are also open to considering enthusiastic sophomores!)
1+ years of work or curriculum- based experience
Proven success in both team and leadership setting

Global Sales Operations Resume Examples & Samples

In coordination with the sales, HR, finance organization and other key stakeholders, lead the annual sales compensation planning process, including plan performance analysis, recommendations for changes as needed to support alignment with Corporate strategy or to drive improved sales performance, and overall project management of the process from design to plan delivery
Manage communication strategy and execution to ensure plans and programs are well understood by the field organization to increase motivation and productivity
Continually evaluate processes and procedures related to sales compensation administration and recommend/implement improvements globally. Work directly and across functions to drive efficiency and accuracy through system enhancements and process improvements. Design and lead compensation automation initiative, working with IT and other functional areas
Provide first-line support to operational customers by answering questions and addressing issues in a timely and professional manner. Provide leadership on cross-functional teams and projects ensuring that the concerns and requirements of the sales compensation team are addressed
Manage development and delivery of detailed analyses of all aspects of sales compensation, including modeling, plan effectiveness, design alternatives and cost implications
Ensure plans are compliant with federal and state laws (and/ or country) and regulations and protecting Zebra interests both globally and regionally
Manage the executive exception review process, development of proposals and special programs to support additional strategic initiatives throughout the year
Ensure competitiveness and proper resource allocation within Zebra’s sales pay programs and provide recommendations based on findings and Zebra’s strategic business needs. Lead the bi-annual benchmarking survey
Manage changes as necessary to Sales Compensation Rules and Regulations
Consult and interact with Finance partners and other members of Sales leadership teams on design principles, communication tools, and sales compensation administration tools & processes. Support internal auditing global and regional auditing initiatives
Bachelor’s degree or equivalent related experience
15+ years of related experience required
Experience in Sales Operations is a plus, design of GTM (sales coverage), Sales Management frameworks / forecasting, Sales Reporting/BI
Understanding of Channel/Post Sales (POS) reporting processes
Experience in Finance / Accounting / Audit is a plus
Strong Project Management skills, execution discipline and attention to details
Ability to interact with senior leadership and develop value-based relationships with the field and 3rd party vendors
Ability to manage and drive execution with virtual/global teams
Strong alignment to Zebra’s values

Senior Manager, Global Sales Operations Resume Examples & Samples

Bachelor’s degree in a related discipline required, MBA preferred
Minimum of 10 years of progressive OEM sales sales management, Finance, or sales data analytics experience; experience in healthcare or related industry a plus
Strong comptency in influencing others across multiple functions and stakeholder groups
Direct experience extracting data using CRM tools (e.g. Salesforce.com)
Direct experience with engineering / product development processes within large, complex organizations
Full proficiency with Microsoft office suite
Willingness to travel 10% and work in a global team of professionals required

Global Sales & Operations Execution Analyst Resume Examples & Samples

Consolidate Backorder I Anticipated Backorder (ABO) reporting and resolution for product/issues to ensure that Customer Service targets are achieved. This involves overseeing the weekly data extraction for accuracy and completeness, and compiling various executive supply summary reports with latest resolution status updates, which are issued to Senior Leadership in the GMS and Commercial organizations
Lead weekly meeting with Supply Sites to mitigate backorder I anticipated backorder and ensure sites have detailed action plans in place. Follow-up on execution. Manage supply disruption at regional/global level on selected non-key/ moderately complex brands. Identify & resolve gaps with mitigation plans. Under general direction, provide guidelines for product redeployment to mitigate supply issues when multiple markets are involved within their scope. Coordinate product/supply allocation per SOP’s. Communicate to key stakeholders (Medical, Commercial, Regulatory, etc. Get Medical and Commercial assessment and input. Develop allocation plan based on business rules. Monitor execution; re-plan as necessary
Prepare analytics to support reporting to key stakeholders on supply status and coordinate communication of drug shortage in accordance with SOP’s
Provide analytics to support Supply Chain on Market Fact Finding and Product Recall Meetings, including lot tracking and impact to customer service
Share regional/global coordination for critical regulatory variation implementation, including inventory phase-out/phase¬ in for mandatory label changes, with Supply Chain Product Leader (SCPL)’s, for selective brands
Provide analytics for tactical activities related to significant product changes such as divestitures/deletions/transfers. Develop and drive inventory build strategies; monitor and ensure execution; develop contingency plans as warranted for selective non-key/moderately complex brands
Perform DC Balancing, Support DC initiatives from Supply Chain perspective (i.e. cold chain, foot print); perform distribution requirements planning DRP for assigned distribution centers
Required: 2 to 5+ years of related experience with at least 2 of those years in Supply Chain for a reputable, global Pharmaceutical, Consumer Product or related company. Knowledge of/exposure to world class planning and execution processes and preferably with ERP and/or Advanced Planning Systems (preferably SAP suites)
Strongly Preferred: Good understanding and exposure to current Good Manufacturing Practices (cGMP), Food and Drug Administration (FDA) and other regulatory requirements
Preferred: Exposure and experience in Pharmaceutical/Bio-Technology manufacturing process, principles and practices
Preferred: Experience in working internationally/across boarders
Preferred: Proficiency in Supply Chain Planning tools (SAP, Bl, SPOTFIRE)
Required Proficiency in MS Office Suite
Required: Strong analytical thinking, problem solving and decision making skills
Preferred: Demonstrated capability in accomplishing challenging goals, objectives and practices in a moderately complex environment
Required: ability in negotiating and influencing without authority and preferably in complex, high impact situations
Preferred: Demonstrated proficiency in Business Acumen, Process Design, and Process Effectiveness - in diverse, rapidly changing cross-cultural environment
Required Preferred: Strong presentation and communication skills, both oral and written
Required Preferred: Capability to work with business partners across functions, to establish and maintain cooperative relationships with individuals contacted during the course of work BMS Bio-Pharma
Required: Flexibility to function effectively in a rapidly changing environment
Speed: Execute while balancing operational & strategic perspectives; focus resources on the most important work
Accountability: Identify & address silos and communication barriers; energize self & others to achieve shared goals
Innovation & Improve: Act as a catalyst for changes that improve business performance; create an environment in which innovation is encouraged and supported
Passion: Create, own and execute an actionable plan for personal growth and, development. Understand link between the work and BMS strategy & mission

Senior Analyst, Global Sales Operations Resume Examples & Samples

BA or BS degree preferably in business or equivalent
Experience working with technical business units and proficiency in learning new technology is preferred
Must have at least 3 years’ experience working within a customer organization interacting with all aspects of business including IT, analytics, operations, legal, compliance, product and sales
Must have advanced skills using Microsoft Office tools such as manipulating complex Excel formulas, pivot tables, and charts to provide detailed analytical reports. Solid knowledge using Power Point and managing presentation materials. Salesforce.com, Access and Tableau experience is preferred
Excellent analytical, troubleshooting and problem solving skills are required
Strong ability to work independently in a fast paced environment, prioritizing tasks according to business needs
Excellent written and verbal communication skills with internal and external stakeholders are required

Global Sales Operations Resume Examples & Samples

Oversight of the administration of the SCA MPA process to ensure key customer agreements are completed in a timely and successful fashion. Working with local sales teams, the pricing team, the contracts team, and the SCA leaders
Catalog where we have contracts and where we don’t; which ones are up to date and which ones are not; support the Account leader in updating these existing contracts
Improvement and program management of Sales EDGE for SCA’s – this is the playbook for HPS Sales
Revamp, implement, and administer a “silver, gold, platinum” program for SCA Customers
Ensure the CRM and systems are being utilized to their fullest for the SCA team. Including data governance, reporting, and installed base records, and SCA team incentives
Work closely with the rest of the Sales Operations and Enablement team on improvement programs and projects
Build relationships with local account managers, sales and regional management, estimating resources, project operations, contracts, technical consultants, International Projects, field service leaders, and other Honeywell functional groups
Minimum of 5 years’ experience with sales in a large global cross pole and cross business sales environment
Data and Analytics Savvy
Integrative thinker
Ability to motivate account managers and additional members of the integrated team
Ability to inteact at the executive level (internally)
Knowledge of Honeywell solutions and how to align with Customers’ drivers
Minimum 5 years of demonstrated successful complex sales performance
BS Degree or equivalent

Global Sales Operations Director Resume Examples & Samples

Lead and/or assist in the creation and roll-out of strategic programs to the field sales teams to drive key revenue, margin, and growth opportunities
Manage sales operations systems and CRM systems, upstream and downstream application feeds. Manage manual input processes, sales operational processes, correction activities, and CRM help desk
Management of overall sales forecasting process, reporting and communication
Support annual business planning process, including development of go-to-market business plan, territory and quota planning, and operational plan for sales teams
Collaborate with Global and Regional Sales Organizations to develop and execute sales management disciplines and processes (i.e. field territory assignment, weekly/quarterly forecast, QBRs, territory reviews and account planning, account assignments, quota/budget allocation)
Monitor operational performance and proactively identify opportunities for operational improvements
Collaboration with Global and Regional Sales Organizations in driving business goals, programs and initiatives
Enable the sales force and sales management team by providing or facilitating education on tools, processes, and programs that will improve the productivity of the sales force
Define and calculate sales operations KPIs to ensure the process changes are driving improvements
Assist in development and execution of strategic and tactical plans and programs (i.e. regional business plans, white-space, operational reviews, pipeline analysis and development)
Provide pipeline reporting, dashboards, ad-hoc analysis and reporting on key metrics to manage the business (i.e. Close Ratio, Forecast Accuracy, Productivity Per Head, Bookings Linearity, etc.) and recommend areas of improvement
Provide strong problem solving and analytical skills in both business and technical aspects of sales operations and Salesforce.com
Management and leadership experience as this role will manage direct reports located in regional and global locations (i.e. North America, EMEA, APAC)
BA or BS Degree in a related field e.g. Business, Economics, Mathematics
8-10 years’ experience in a global sales or sales operations environment
Prior management and/or leadership experience supporting associates located regionally and/or globally, highly desirable
Minimum of 5 years’ experience in Salesforce.com. Ideally, Super User experience with Inside Sales (C9) and Klipfolio
Familiarity with Enterprise software, Cloud, and Services Sales
Analytical and detail orientated with a drive for results
Open and collaborative, works as a team with professionalism
Disciplined – able to prioritize and work with rigor to high standards; able to follow process and produce quality deliverables
Mastery of organizational and project management techniques
Exceptional communication capabilities, written and oral
Proven ability to work in a fluid environment

VP, Global Sales Operations Resume Examples & Samples

15 years of relevant experience and a Bachelor’s degree or its equivalent or
12 years of relevant experience and a Master’s degree or
10 years of relevant experience and a PhD
10+ years of experience in a Sales Operations leadership role for a fast-growing technology company, preferably in the enterprise software or Internet markets
5+ years of experience managing a global sales incentive program
Demonstrable problem solving and analytic skills; expert level skills in Excel and BI tools
Experience with predictive analytics and data science is preferred. Familiar with systems and tools such as Anaplan, Xactly, Hyperion, Marketo, Wave, OBIEE / Data Warehouse
Strong planning, operational and analytical skills; proven ability to apply these skills with deft business acumen to complex situations with competing priorities
Experience attracting, hiring, retaining, and developing high-performing teams and individuals. A leader that is known for building organizational capability through diverse and deep talent pipelines. A motivating executive capable of instilling excitement and inspiring others
Prior experience in change management and success leading transformation and scaling a global organization
Highly collaborative team player with the ability to work effectively and drive cross-functional initiatives in a matrixed environment and build successful relationships with various stakeholders

Manager, Global Sales Operations Resume Examples & Samples

2) Ensure store staff are equipped with the right tools and know-how to consistently deliver a stellar client experience and support the omni-channel offerings of a luxury retailer
Project management for global retail/operational initiatives (system or process driven)
Ownership of entire life-cycle including direction setting, defining business requirements, developing short-mid range plans, facilitating user acceptance testing (if relevant) and ensuring all milestones are met
Create communication plan to impacted group(s) addressing business objective/impact, related policies and procedures, project time-line and implementation strategy
Develop and maintain standard operating procedures for retail processes to ensure global consistency and efficiency optimization
Throughout the process support teamwork and build trust with colleagues, gain agreement from others (with or without direct authority), and approach situations with an open mind
COMPASS, POS, and IT Partnership
Serve as business project manager - define and implement a solution that can be leveraged across all markets to achieve scalability and agility. Manage trade-offs and be accountable for decision making of required localizations in core business model to satisfy required local needs
Effectively utilize subject matter experts to define a holistic and strategic cross functional business model
Ensure seamless alignment across business platforms to provide a holistic experience within the retail environment
Collaborate with IT counterpart(s) to ensure 1) process and capability design can be automated/optimized to maximize user efficiency as well as 2) every phase is delivered on time, within budget, and within scope
Oversee project progress, manage changes to the project scope, project schedule and communication with clients/stakeholders in partnership with IT
System Training & User Adoption - Partner with business leaders, cross functional project team and Global Education to ensure successful training, implementation and adoption of all processes and capability changes.
Represent global retail perspective(s) on cross-functional projects to ensure that strategic initiatives are implemented in compliance with local regulation and common business practices.
Evaluate and pursue business process improvement opportunities that ensure operational efficiency in stores worldwide
Education: Bachelor's Degree or equivalent at a minimum
6-8 years of experience in Retail Operations or Project Management
Experience working on cross-divisional projects
International experience required
High degree of comfort with MS Office Suite (Outlook, Excel, Word, Powerpoint)
Strong communications skills (written, verbal, presentation)
Ability to influence other departments and leaders
Experience with system implementations preferred

Director of Global Sales Operations Resume Examples & Samples

Develop global programs, promotions and systems to retain existing members and enhance member loyalty
Maintain understanding of corporation's organization, compensation plan, sales and marketing activities, as well as the strategic direction of its international markets and competitors
Enhance, monitor, and evaluate existing sales initiatives and results
Drive monthly, quarterly, and annual promotion and incentives strategy (product and business categories); develop creative, innovative new promotion types to excite and motivate members
Identify global and/or market-specific growth opportunities and evaluate progress towards goals and timelines
Develop and execute global/regional sales initiatives that positively impact members worldwide
Support global markets by facilitating cross-functional communication and coordinating efforts with other departments within Young Living HQ
Analyze sales and behavioral trends, preparing reports to team and senior leadership team on a regular basis
Proactively deliver ideas and solutions to improve member experience
Oversee global sales calendar, and lead efforts to ensure successful implementation across participating markets
Provide team leadership in a trust-based environment that fosters open communication, collaboration, creative thinking and cohesive team effort
Maintain a positive and productive work environment that drives high employee engagement and retention through active mentoring, training, goal setting and performance coaching
Prepare budgets and forecasts and assist in the development of new SOPs and initiatives
Must have proven track record of successfully developing and executing global sales initiatives, particularly promotions/incentives
Business plan development skills and experience including: competitive analysis, SWAT analysis, value proposition, break-even analysis, cash flow analysis, forecasting, etc
Can demonstrate track record of accountability and success to executive KPIs
Proven track record in successfully leading a creative, dynamic, and high-performing team
Excellent intrapersonal and communication skills
Strong data analysis, reporting, research, and problem solving skills
Public speaking and presentation ability strongly preferred
Experience working directly with company executives and market leaders
Must be able to maintain positive and can-do attitude under stressful circumstances
Fluency in second language preferred but not required (Asia/Europe)
BS/BA degree in Business Management/Marketing or related field, MBA preferred but not required
Minimum 8-12 years experience in Sales or Marketing required; MLM/direct selling experience strongly preferred

S-senior Manager of Global Sales Operations Resume Examples & Samples

Adjustment and integration of activities of TAS .......15% (Time in %)
Organizational Development & Process Optimization
HR Development and Issues including manpower development and training
Target Agreements and MBO's, Appraisals, etc
Implementation of New Systems and Methods
Regular communications and presentations"
Compliance and Integrity.......10% (Time in %)
Leader of Truck Asia Compliance Committe Working Team held biweekly"
Projects.......20% (Time in %)
FUSO 2015 Global Set Up Sub Goal Leader
Fuso New KD Biz Model
Chairman of Top Line Board
Education: University graduate
Experience: Market management, whole sales experience
Special knowledge: Sales and marketing, High level of compliance
Japanese

Global Sales Operations Coordinator Resume Examples & Samples

Supports analytics projects and deployment
Organize and communicates on requests to Sales Operations
Organizes and communicates project status by the Global Sales Operations team
Supports Sales Operations Intranet pages
Manages training development for Sales Operations key initiatives
Writes Newsletter articles
Adjust to an ever changing environment
Forward thinking and creative in solutions to problems
Support the company’s commission system
Take on additional assignments, as required supporting company needs
Must be proficient in Excel, PowerPoint and Word
SharePoint experience a plus
Oral and written proficiency in the English language
Comfortable with regular data entry
Confidence, Enthusiastic and Persuasive

Global Sales & Operations Analyst Resume Examples & Samples

Responsible for preparing NPI & Run-rate allocations in time of short supply
Responsible for attending all NPI meetings (Pre-alignment/E2) and communicating project status to the wider planning team (Drop dead PO placement dates; Forecast by dates; Project on-time changes)
Co-ordinating on time Risk-buy and Finished Goods PO placement as per program milestones
Responsible for tracking the NPI forecast though the E2 process (Planning -> Development -> Production). Provide analysis per project on gaps between Budget - E2 - Logility forecast - reason code analysis
Responsible for preparing the Planning data for the monthly NPI Health Meeting
Responsible for preparing Global roll-up of the Regional S&OP meeting and key action follow-up
Responsible for preparing Global forecast and inventory analysis for key product growth focus areas (Regional comparisons/Performance vs. plan/ Sell thru analysis)
Responsible for Apple Global analysis consolidation (total supply chain inventory)
Responsible for preparation of Global Apple S&OP review
Fulfill responsibilities under ISO 9001; understand and fully support ISO system
Maintain a safe and clean work environment
Bachelors or equivalent experience required
5-10 years’ experience in a Supply Chain Planning or Analysis role
Experience with Business Intelligence reporting essential
Experience with inventory management and demand planning software required
Exceptional analytical skills, strong knowledge of the demand & supply planning process and business planning
Systems thinking mindset - ability to understand impacts from supply chain across to other functions
Exceptional computer literacy including proficiency with Excel and other Microsoft Office applications
Excellent communication and facilitation skills
CE experience is a plus

Assistant Manager, Global Sales Operations Resume Examples & Samples

Bachelor’s Degree and minimum of 5 years' work experience
Ability to manage complex projects with multiple stakeholders
Ability to work independently and with little guidance
Excellent verbal and written communication skills as well as interpersonal skills
Strong analytical, critical thinking, and problem solving skills
Ability to communicate complex technical concepts in a way that is easily understood by a range of audiences from store management to senior executives
Unique ability to quickly spot irregular trends from massive amounts of detailed data
Proficiency in MS Office applications (Excel, Word, PowerPoint)

Global Sales Operations DW Administrator Resume Examples & Samples

Assume primary responsibility during problem resolution. Use troubleshooting techniques to identify root cause and implement permanent corrective action to resolve issues
Monitor database activities on daily basis to ensure the performance, reliability and security of databases
Conduct performance testing to evaluate that different changes achieve the desired results and performance
Develop routines for end users and application developers to facilitate best practices and tuning techniques
Create maintenance plans for the administered databases
Respond to database related queries and issues in a timely fashion
Keep pace with the development of Oracle Products; assess their relevance to group operations and propose upgrades
Create and maintain technical documentation