Manager, Client Solutions Resume Samples

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A Swift

Aimee

Swift

12287 Tracy Ferry

Dallas

+1 (555) 788 7229

12287 Tracy Ferry

Dallas

Phone

p +1 (555) 788 7229

Experience Experience

Detroit, MI

Manager, Client Solutions

Detroit, MI

Goldner-Ziemann

Detroit, MI

Manager, Client Solutions

Use a variety of sales management tools and software (Salesforce.com) to track and provide timely updates on accounts and deals
Develop and manage relationships with internal and external clients
Assist in the development and support of digital sales strategies across the client
Work with Nielsen’s Sales, Engineering and Product teams to deliver recommendations that wrap around our offerings
Directly manage 5-10 team members
Work with various internal groups to obtain input and approval on client concepts - programming, editorial, events and activations, media planning teams
Work with various internal groups to obtain input and approval on client concepts- programming, editorial, events and activations, media planning teams

New York, NY

Manager, Client Solutions CPG

New York, NY

Swift, Wolff and Welch

New York, NY

Manager, Client Solutions CPG

Manage team to ensure campaigns are executed properly
Partner with product and ops teams to execute campaigns flawlessly and identify processes for non-standard requests
Establish and run agency office hours and client/partner status meetings
Manage day-to-day interactions at campaign and enterprise-strategy levels for clients
Partner with Client Analytics team in development and delivery of measurement reports
Directly manage 1-2 team members
Drive response to RFIs and RFPs

present

Detroit, MI

Senior Manager, Client Solutions

Detroit, MI

Bechtelar, Ward and Kshlerin

present

Detroit, MI

Senior Manager, Client Solutions

present

Track and update team on key beauty insights, industry and digital trends
Lead creative ideation, brainstorming and strategy sessions with internal and external clients. Lead the definition and development of big ideas for creatively driven sales presentations and pitches. Unconventional strategic thinking that drives revenue is encouraged
Oversee assigned client engagements
Lead and manage multiple teams responsible for fulfilling client work and engagements
Draft research instruments, including learning agendas, questionnaires and discussion guides which address the client’s research objectives
Generate analytic plans, including data processing and tab specifications
Lead client meetings and updates related to tactical subjects

Education Education

Bachelor’s Degree in Related Fields

Carnegie Mellon University

Bachelor’s Degree in Related Fields

Skills Skills

Strong Interpersonal skills, highly motivated, strong orientation toward client relationships
Strong Interpersonal skills, highly motived, strong orientation toward client relationships
Detail-oriented with strong organizational skills
Strong knowledge of accounting processes, i.e. sales to cash, A/R, revenue
Attention to detail, ability to meet deadlines and respond to clients timely
Strong understanding of research metrics and ability to apply them to strengthen client proposals
High attention to detail
Ability to handle pressure, juggle multiple responsibilities simultaneously, and work well with a diverse customer base and various internal teams
Excellent communication skills to translate complex concepts into concise yet informative messaging for clients
Strong analysis and presentation experience

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15 Manager, Client Solutions resume templates

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Senior Manager, Client Solutions Resume Examples & Samples

Demonstrate knowledge of the Financial industry, including both B2B and B2C with a deep understanding of how media platforms (TV, Digital, Social, On-The-Ground) work together to support one strategic concept
Conceptualize digital and convergent marketing opportunities in response to RFPs and to proactively take to market. Own process from brainstorm/ideation through program approvals, to overall pitch writing and presentation. Collaborate with all Client Solutions team members, Sales, Research, Editorial, et al to develop new or customize existing opportunities based on meetings and/or RFPs
Lead creative ideation, brainstorming and strategy sessions with internal and external clients. Lead the definition and development of big ideas for creatively driven sales presentations and pitches. Unconventional strategic thinking that drives revenue is encouraged
Take ownership and accountability for team performance. Oversee and guide team to ensure proper tracking of projects including RFP's and status updates - facilitate workload management and the smooth transition of sold opportunities to the Execution team. Develop team members, including coaching, feedback, reviews and, if necessary, discipline
Work with department Director, Sales and direct reports to provide constant and actionable feedback to those team members focused on Content and the Merchandising/Mobile/Execution team re: client needs and agency insights. Act on requests from Content focused team to gather insights needed for upcoming content proposals or ideas for tentpole packages or potential franchise positions. It is expected that innovative, timely and executable revenue driving concepts and proposals will come from this process

Manager, Client Solutions Resume Examples & Samples

Work closely with other members of the Client Solutions team to design and execute digital marketing solutions that meet client objectives while supporting Warner Bros. Digital Entertainment Group’s programming initiatives
Act as a marketing and product expert between sales and other internal departments (national ad sales, planning, ad operations, internal product, editorial, creative services, social experts and external clients)
Oversee the execution of all documentation including, but not limited to, PowerPoint proposals, sales sheets, case studies and wrap-up reports
Conduct campaign meetings with internal and external stakeholders from pre-pitch to campaign fulfillment
Coordinate with ad operations and sales planning to ensure all projects stay on schedule in pre-production, production and post-production phases
Communicate status of all projects via recap notes and weekly status reports

Manager, Client Solutions Resume Examples & Samples

SALES PARTNER - SOLUTIONS DEVELOPMENT: Develop cross platform client specific advertising solutions for USA TODAY and GANNETT properties: print, digital, tablet, mobile, OOH, broadcast, events, social
RFP PROCESS MANAGEMENT: Includes complete ownership of incoming RFPs as the point person and lead of the entire process from start to finish including: solutions development, internal tracking, project management and sales communication
IDEATION & LEADERSHIP: Participate in external, client facing meetings. Ability to verbally communicate marketing solutions. Responsible for driving creative ideas that are insight based and client and solutions specific. Lead internal brainstorming and strategy meetings- responsible for capturing ideas and solutions and communicating them back to particpants
PROACTIVE CONTENT DEVELOPMENT: Collaborate with the Integrated Content team in Tyson's headquarters to provide consistent feedback to improve standard, off the shelf offerings
EXECUTION: Work with internal teams to manage and assist the execution of all sold custom client solutions, which may include multiple platforms and products: print, digital, table, mobile, social, OOH, merchandising and events. Create recap presentations and develop case studies outlining executions, including analysis of campaign results against industry standards to showcase positive outcomes

Manager, Client Solutions Resume Examples & Samples

Help develop and write integrated marketing proposals (radio, events, digital, mobile, social, outdoor) for clients in partnership with relevant divisions of iHeartMedia
Work with various internal groups to obtain input and approval on client concepts - programming, editorial, events and activations, media planning teams
Present marketing concepts to clients in conjunction with sales team
Relevant work experience in Media, Marketing, Sales or a related field
Preferred experience including radio planning or sales marketing, account strategy or media agency experience
Proven track record of developing and managing successful, large-scale marketing strategies, programs or campaigns
Ability to work independently and with a team in a fast-paced work environment

Manager, Client Solutions Resume Examples & Samples

SALES PARTNER - SOLUTIONS DEVELOPMENT: Develop cross platform client specific advertising solutions for USA TODAY and Gannett properties: print, digital, tablet, mobile, OOH, broadcast, events, social. Manage PowerPoint collateral development for key categories (may include multiple categories). Collaborate with internal and external teams (sales, research, corporate marketing, product team, creative, and more) on the development of all client specific advertising concepts. Develop innovative insight-based 'big idea' presentations and respond to RFPs with strong written communication, visual/graphics, and supporting research. Effectively multi-task and manage complex relationships with a variety of internal and external counterparts
IDEATION & LEADERSHIP: Participate in external, client facing meetings. Verbally communicate marketing solutions. Responsible for driving creative ideas that are insight based and client and solutions specific. Lead internal brainstorming and strategy meetings. Capture ideas and solutions and communicate them back to participants
EXECUTION: Work with internal teams to manage and assist the execution of all sold custom client solutions, which may include multiple platforms and products: print, digital, tablet, mobile, social, OOH, merchandising and events. Create recap presentations and develop case studies outlining executions, including analysis of campaign results against industry standards to showcase positive outcomes

Manager, Client Solutions Vmi Resume Examples & Samples

Partners with WBHE to ensure appropriate usage of technology solutions
Partners with Solution Assurance & Foundational Services and the Supply Chain Competency Center to operate high quality and low cost solutions
Advances the health of the VMI component of the Supply Chain portfolio, including exploiting new capabilities available in the market, rationalizing the portfolio, and ensuring alignment to WB’s strategic goals and initiatives
Delivers support, enhancements and projects within the VMI component of the Supply Chain portfolio
Fulfills compliance activities such as budgeting, forecasting and reporting

Manager, Client Solutions Resume Examples & Samples

Build and design visually impactful PowerPoint presentations for our national client base
At least 6 years of relevant work experience in Media, Marketing, Sales or a related field
Fundamental understanding of brand story telling through the lens of strategic partnerships and media
Proficient in PowerPoint design
Thrives in a fast paced environment

Manager, Client Solutions Resume Examples & Samples

Work with various internal groups to obtain input and approval on client concepts- programming, editorial, events and activations, media planning teams
Strong understanding of both the digital and social media landscape
Experience with developing and managing successful, large-scale marketing strategies, programs or campaigns
Understanding of research metrics and ability to apply them to strengthen client proposals

Manager, Client Solutions Resume Examples & Samples

Provide program ideation support to assigned sales teams and high-priority clients to help formulate innovative RFP-based and pro-active marketing strategies and promotional campaigns
Collaborate with research to obtain data and insights that support marketing programs and relevantly position iHeartMedia recommended assets
At least 5 years of relevant work experience in either Media, Marketing, Advertising, Sales or a related field
Experience with helping to develop and manage successful, large-scale marketing strategies, programs or campaigns

Senior Manager, Client Solutions Resume Examples & Samples

Oversee assigned client engagements
Lead and manage multiple teams responsible for fulfilling client work and engagements
Draft research instruments, including learning agendas, questionnaires and discussion guides which address the client’s research objectives
Coordinate project needs with internal and external vendors
Oversee fieldwork to ensure quality, timing and budget needs are met
Generate analytic plans, including data processing and tab specifications
Perform logic checks of the information presented on tables/graphs and other client deliverables
Design complex tables, charts, and graphs to communicate information needs
Prepare well-organized and insightful client presentations and participate in presenting to clients as needed
Lead client meetings and updates related to tactical subjects
Answer client questions and respond to project needs
Ability to manage all aspects of a research project including
3-4 years of primary market research experience is required
Supplier side experience is preferred
Previous client service and project management experience is preferred

Manager, Client Solutions Resume Examples & Samples

Manage the process of developing ‘use cases’ and ‘requirements’ that support the business needs and strategic roadmap. Gain in-depth knowledge and understanding of the request and processes being documented. Use knowledge gained throughout this process to collaborate with Competency Center so that best in class solutions can be identified, developed, and deployed
Acting as the Technology Single Point of Contact (TSPOC) for TV Distribution. Help resolve ANY technology related issues that are raised by the distribution users or assigned by your supervisor. Problem solve, escalations, and communicating on behalf of distribution users until issue are resolved. Issues include but not limited to: desktop, application, break-fix, “how do I?”, change in business process, enhancement requests, business process reengineering, etc
Manage cross functional teams for technology lead efforts that require business unit involvement. Efforts include but not limited to: Application testing of defect resolutions / enhancements, User Acceptance Testing (UAT), User Training, User documentation, Deployment activities, etc
Manage the analysis and documentation of the business unit’s end to end business process. Use this knowledge to articulate and manage a cross functional team during project or enhancement cycles
3+ years of experience working in or with accounting groups and period close general ledger activities in an ERP environment preferred
Strong experience in requirements gathering, Use Cases and User Acceptance Testing processes
Experience working directly with TV Distribution groups in a technology role preferred
Project delivery experience preferred
Customer Care” experience with an emphasis on the delivery of Technology Solutions preferred
Strong presentation schedules and must be able to communicate complex business processes to various audiences of all levels verbally and in written form
Strong financial budget management skills
In-depth understanding of technology interactions and solution management
TV Distribution Business knowledge
In-depth understanding of off shore support models
Strong knowledge of accounting processes, i.e. sales to cash, A/R, revenue
Agile and waterfall methodologies
Strong MS Office applications, including MS Project, MS Outlook, MS Visio, MS Access, MS Excel, MS PowerPoint, and MS Word

Senior Manager, Client Solutions Resume Examples & Samples

Partner with sales to pitch market-leading ideas and write proposals for top tier, current and prospective advertisers
Lead the strategy development for large programs including custom content series, events, video production, editorial series, app integration, and social amplification
Project manage the proposal development and lead the coordination and communication across sales, design, development, and content teams
Continually identify areas for improvement and solutions across department processes as well Quartz client services materials
Digital experience with custom content
Knowledge and understanding of the brand
Experience juggling multiple campaigns at once
Force of Intellect - Atlantic Media seeks a discipline and rigor of thought as manifested, often, in exceptional academic performance and, later, success in a professional environment

Manager, Client Solutions Resume Examples & Samples

Understand market / product trends by analyzing DAR and DBE usage data, financial data and market movements
Lead packaging, promotion and sales of these products
Serve as a pre-sales subject matter expert for DAR and DBE sales efforts
Launch and manage a program that leverages marketing efforts to drive usage and upsell of products across media clients
Develop messaging, collateral and target lists for sales efforts (in conjunction with Sales Marketing and Product Marketing functions)
Work with the product team to understand and commercialize upcoming releases and enhancements
Attention to detail, ability to meet deadlines and respond to clients timely
Knowledge of TV/Digital Industries
Knowledge of Nielsen’s products and solutions
Strong Interpersonal skills, highly motivated, strong orientation toward client relationships
Strong analytics and presentation skills

Manager, Client Solutions Resume Examples & Samples

Build trust-based relationships with key contacts at the client; strive to independently build deeper and wider relationships within and across client organization by building a comprehensive understanding of client and marketplace and leveraging prior experience and client service acumen
Present opportunities to help clients grow our business through consultative selling, in collaboration with the Director or Vice President leading the overall client relationship
Build client presentations that capture the client’s core business issues and the matching solutions that Nielsen’s capabilities can bring
Track and report Sales and Royalty activity for assigned clients. Provide annual and quarterly summaries and forecasts in support of Non-Traditional revenue forecasts
Submit Orders, Agreement requests and Production/delivery specifications for services licensed by assigned clients
Work with internal functions to ensure data is accurately produced
Conduct client meetings to build and maintain relationships
Act as an internal champion for the client by working collaboratively with internal partners and the team to coordinate efforts for clients where appropriate: case resolution management, usage reporting, contract renewals and amendments, and other support tasks
Support team members in managing other areas of the accounts within your vertical
Begin to develop and refine negotiation skills
Act as a mentor to more junior talent on the team
Provide day-to-day support of the client’s needs when needed
Engage in other responsibilities as needed
Office Skills – PowerPoint, Excel, etc
Understanding of the marketplace
3-5 years’ experience in a client service role/ in the industry
Strong Interpersonal skills, highly motived, strong orientation toward client relationships
Strong analysis and presentation experience

Manager, Client Solutions Resume Examples & Samples

Interface directly with clients in support of new business opportunities, client service and consultative sales programs
Identify, prospect and develop new client relationships and generate new sales/product opportunities
Work closely with internal Nielsen partners, support teams and stakeholders to deliver products, services and drive client satisfaction
Managing sales process from prospecting, to negotiating and closing contracts
Assist in the development and support of digital sales strategies across the client

Manager Client Solutions Resume Examples & Samples

Manage client relationships post-sale from onboarding them onto the Nielsen Marketing Cloud platform to helping them get the most value from Nielsen Marketing Cloud
Execute client onboarding engagements with leading marketers and media companies from data strategy definition to solution design, and training
Develop a strong understanding of the client’s business and demonstrate how the Nielsen Marketing Cloud ’s software platform can assist them to achieve their business objectives
Work with Nielsen Marketing Cloud Sales, Engineering and Product teams to deliver recommendations that wrap around our offerings
Monitor client delivery and satisfaction, including building case studies and troubleshooting client issues
2+ years of experience in a professional services, system integrator, or client services capacity for internet, ad operations, or software company
Rockstar MS Office skills – Excel analysis, PowerPoint presentations, etc
Bachelor Degree or equivalent experience required
Track record of grasping complex client delivery and executing on-time and within budget
Demonstrated ability to create value for clients through problem solving and the application of technology

Manager, Client Solutions Resume Examples & Samples

Develop and execute a sales strategy for new social media and local publisher clients. Identify prospects; manage outreach; develop data-driven, thought provoking insights to foster discussions; coordinate cross-functionally within Nielsen
Create and deliver client presentations that capture clients’ core business issues and demonstrate how Nielsen can help
Cultivate a deep understanding of Nielsen’s products and solutions, and how the data bring value to clients’ businesses
Account management and client service, once new business is won
Sales administration (maintain Salesforce pipeline, contract management)
3+ years of client service / sales experience
Background in media, preferably from a media analytics firm, digital media company, or digital agency
Located in San Francisco

Manager, Client Solutions Resume Examples & Samples

Manage RFP process including solution ideas, proposal writing and pricing
Execute delivery of projects and client services for clients
Develop a strong understanding of the client’s business and demonstrate how Pointlogic’s solutions can assist them to achieve their business objectives
Conduct storytelling product demonstrations that highlight the value the solution brings to the client
Work with Nielsen’s Sales, Engineering and Product teams to deliver recommendations that wrap around our offerings
Minimum of 4 years of experience in professional services, research, analytics, or client services capacity for internet, ad operations, or software company
Proficient in digital marketing, internet / software industries, understanding of web technologies
Experience with analytical software packages such as SPSS, R, or Python
Able to operate comfortably across different client disciplines from Ad Operations, Sales, Technology, Finance and Corporate Strategy

Manager, Client Solutions Resume Examples & Samples

Provide day-to-day support of the client’s needs
Present opportunities to help clients grow our business through consultative selling, in collaboration with the Client Business Partner and other internal partners across Product Leadership, Operations, Media Analytics, Legal and Contract Management
Begin to develop negotiation skills
Engage in other responsibilities and initiative management as needed
This role will likely require client onsite responsibilities in NY
3-5 years experience in a client service role/ in the industry

Manager, Client Solutions CPG Resume Examples & Samples

Experience in digital advertising, data-driven marketing, measurement analytics, and working with agencies, CPG advertisers, and digital media providers
Detail-oriented with strong organizational skills
Solid verbal, interpersonal and written communication skills
Strong experience with client service
Manage day-to-day interactions at campaign and enterprise-strategy levels for clients
Directly manage 1-2 team members
Ensure team communicates with external clients in a timely and accurately manner
Drive response to RFIs and RFPs
Partner with product and ops teams to execute campaigns flawlessly and identify processes for non-standard requests
Partner with Client Analytics team in development and delivery of measurement reports
Responsible for maintaining financial forecasts
Establish and run agency office hours and client/partner status meetings

Manager, Client Solutions Resume Examples & Samples

8+ years of relevant industry experience
Experience in digital advertising, data-driven marketing, measurement analytics, and working with agencies, Auto advertisers, and digital media providers
Demonstrated ability to self-motivate, work in teams, and be flexible within a fast-paced and changing environment
Understanding of the digital media ecosystem and digital advertising techniques
Directly manage 5-10 team members
Scope campaign measurement reports to answer key business questions
Develop and run QBR, both internally and externally
Manage team to ensure campaigns are executed properly

Manager, Client Solutions Resume Examples & Samples

BA/BS or Master’s degree in Business, Supply Chain Management, IT or related degree preferred
Ten plus years of management experience; including five (5) plus years of experience in a fast-pace, large volume, high-intensity environment, with a strong focus on meeting/exceeding measurable metrics; and five (5) years leading and/or supervising the work of others is required
Experience with planning, budgeting and managing full P&L required
Ability to interact effectively at multiple levels, in support of customer relationships; demonstrated self-confidence, particularly with client relationships; strong relationship building skills
Excellent communication and presentation skills; ability to effectively present information and respond to questions from groups of managers, clients, employees, and customers
A proven track record of mentoring and developing direct reports and subordinates

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