Client Solutions Manager Resume Samples

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W Russel

Wilford

Russel

92843 Brown Locks

New York

+1 (555) 507 9080

92843 Brown Locks

New York

Phone

p +1 (555) 507 9080

Experience Experience

Phoenix, AZ

Client Solutions Manager

Phoenix, AZ

Shanahan LLC

Phoenix, AZ

Client Solutions Manager

To manage projects working with the internal team and external suppliers to execute custom sales projects including native digital and video solutions
Work with local, regional, and global cross functional teams to share, establish, and improve best practices and procedures
Project Management: Manage complex work streams to optimize marketing objectives for clients
General Managers, Assistant General Managers
Build a strong, professional, high performing client solutions team including management of intern, Setting clear directions and expected levels of performance
To enhance client performance and expand the services provided
Manage the local Client Solutions Team including project workflow, enforcement of guidelines, and supervision of all assigned Client Solutions Team projects

Philadelphia, PA

Client Solutions Manager, Fmcg

Philadelphia, PA

Collins-O'Hara

Philadelphia, PA

Client Solutions Manager, Fmcg

Business and revenue management (revenue forecasting and delivery, co-lead and manage account planning)
Manages revenue delivery & budget spend, including daily optimization and providing real time targeting recommendations
Project manage work streams (coordination and execution of initiatives)
Relationship building & management
Building Relationships and Business Management
Work and collaborate with diverse group of internal cross functional teams
Brand & Performance Marketing Expert

present

Boston, MA

Client Solutions Manager, Agency

Boston, MA

Pfeffer-Jacobson

present

Boston, MA

Client Solutions Manager, Agency

present

Project Management - Manage complex work streams to optimize marketing objectives for clients
Manage day-to-day operations, strategic prioritization, goal setting, careers, performance management, and growth of team members
Relationship Management Build and manage relationships with key clients and agency partners (media, creative, marketing partners, etc.)
Project manage complex work streams
Manages revenue delivery and budget spend, including daily optimization and providing real time targeting recommendations
Media Planning, Strategy & Measurement, and Optimization: -Manage and provide consultation on complex advertising solutions and integrations
Articulate and update clients on FB product and developments

Education Education

Bachelor’s Degree in Economics

Johnson & Wales University

Bachelor’s Degree in Economics

Skills Skills

Ability to use Internet and MS Office effectively with strong knowledge of Microsoft Excel
Proven ability to be able to manage multiple work streams at a time with high attention to detail
Strong ability to create and build relationships
Excellent communication and presentation skills with the ability to articulate solutions
Proven ability to have strong project management skills
Demonstrated ability to build strong working relationships with internal and external partners
· Ability to manage numerous programs requiring extreme attention to detail
Leverage large and abstract data sets to provide easily understandable and actionable insights for advertising campaigns
Leverage large and abstract datasets to provide easily understandable and actionable insights for advertising campaigns
The ability to apply creative solutions to advertising briefs and create strong bespoke sales packages for the agency sales team

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15 Client Solutions Manager resume templates

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Client Solutions Manager Resume Examples & Samples

Help Manage the RFP Process, including solutions development, internal tracking systems, and sales team communication
Collaborate with research, marketing, and creative to deliver solutions that are aligned with client budget, brand, timing, and objective and that are executable from a timing and inventory standpoint
Convey ideas and opportunities via self-produced proposals and presentations that are timely professional & cogent
Produce timely, accurate and executable RFP proposals
Present marketing proposals with ad sales to clients and agencies
Learn and understand businesses of all key agency clients within assigned categories
Continue to build working knowledge of the sports landscape and competitive set
Lead on-strategy Client Solutions that leverage the content equity of USA TODAY Sports and - as appropriate - Gannett
Work with Client Solutions Director to provide constant feedback regarding client needs and Ad Agency insights across the country
Participate in internal brainstorming and strategy sessions. Capture ideas and solutions and communicate back to participants

Client Solutions Manager Resume Examples & Samples

To work with Media Sales team and internal product units to create client solutions which meet advertiser briefs and can be practically executed across Bloomberg's media platforms
To manage projects working with the internal team and external suppliers to execute custom sales projects including native digital and video solutions
Ensure Television led sponsorship commitments are fully delivered in a timely, accurate, professional and efficient fashion
To develop relevant custom sales materials and proposals for client/ agency pitches
Support event planning and preparation and assist in trade marketing execution
University degree qualification preferably in Communications or Marketing
Minimum of 5 years' relevant experience in media advertising preferably including experience in both television and digital advertising
Strong interpersonal & communications skills
Ability to manage a range of projects at the same time
Ability to work with different groups with different needs and capabilities and gain consensus

Client Solutions Manager, Fmcg Resume Examples & Samples

Media planning, strategy, measurement & optimization
Manages revenue delivery & budget spend, including daily optimization and providing real time targeting recommendations
Articulate & update clients on FB product and developments
Drives product innovation based upon client needs. Build & manage relationships with key clients & agency partners (media, creative, partner agencies, etc.)
Brand & Performance Marketing Expert
Relationship building & management

Client Solutions Manager Resume Examples & Samples

Media Planning, Strategy & Measurement, and Optimization: Outline measurement solutions and appropriate campaign structures based upon key KPI’s
Manage and provide consultation on complex advertising solutions and integrations
Manage revenue delivery and budget spending, including daily optimization and providing real time targeting recommendations
Platform & Product Expert: Articulate and update clients on FB product and developments
Project Management: Manage complex work streams to optimize marketing objectives for clients
Cross-functional collaboration on all projects
Relationship Management: Oversee delivery and revenue recognition for the businesses/accounts you are assigned to

Client Solutions Manager, Benelux Resume Examples & Samples

General management of the day-to-day relationship with your clients and their campaigns
Operate as the lead point of contact for any & all matters specific to your clients, including escalation and troubleshooting to resolve client issues
Oversee and ensure campaign delivery and revenue recognition for your account portfolio
Proactively identify up-sell opportunities across your portfolio and partner with your Client Partner to drive incremental revenue
Outline measurement solutions based upon key KPI’s & interpret KPI's to optimize campaign performance and recommend innovative media solutions
Build and manage relationships with key clients and their agency partners (media, creative, marketing & measurement partners, etc.)
Drive collaboration both cross funtional (product, measurement, etc) as well as cross brand (Facebook, Atlas, Instagram)

Client Solutions Manager, Entertainment Resume Examples & Samples

General Management Oversee delivery and revenue recognition for Entertainment accounts you are assigned to Identify up-sell opportunities across your accounts and partner with the Client Partners to drive incremental revenue
Relationship & Management Build and manage relationships with key clients and agency partners (media, creative, PMD, etc.)
XFN collaboration of all projects
Media Planning, Strategy & Measurement Manages and consults on complex advertising solutions and integrations
Platform & Product Expert Articulate and update clients on FB product and developments

Client Solutions Manager Resume Examples & Samples

Media Planning, Strategy & Measurement, and Optimization: Outlines measurement solutions and appropriate campaign structures based upon key KPI’s. Manages and consults on complex advertising solutions and integrations. Manages revenue delivery and budget spend, including daily optimization and providing real time targeting recommendations
Platform & Product Expert: Articulate and update clients on FB product and developments. Responsible for educating clients and agencies on best practices
Drives product innovation based upon client needs: Build and manage relationships with key clients and agency partners (media, creative, PMD, etc.). Project Management: Manage complex work streams to optimize marketing objectives for clients

Client Solutions Manager, Netherlands Resume Examples & Samples

Serve as an industry thought leader in social media and digital advertising in order to drive vertical and client success leveraging Facebook’s ongoing product and technology developments
Develop and actively manage short and long term account plans based on client brand and direct response marketing objectives
Accurately and effectively manage sales pipeline in order to prioritize business opportunities and resources
Develop and broaden high-level collaborative relationships, including understanding and identifying contacts that manage multiple budget, (brand, DR etc.) and close large deals with up to 40 major customers
Create and present needs-based solutions and high quality answers to RFPs
Reach and exceed sales quotas while contributing to overall vertical and team goals
Create and deliver consultative sales presentations using industry knowledge, market trends, and Facebook marketing solutions
Exhibit executive presence and confidence in presenting Facebook to C-suite executives
Partner with other vertical teams on structuring and executing operational and strategic initiatives - developing work plans, synthesizing market related data, leading analysis and defining the overall business approach
Methodic coordination & communication across the various entities (PMD, agency, direct client teams)

Client Solutions Manager, Cee Resume Examples & Samples

Media Planning, Strategy & Measurement, and Optimization: Outlines measurement solutions and appropriate campaign structures based upon key KPI’s
Cross-functional collaboration of all projects
Relationship Management: Identify up-sell opportunities across your accounts and partner with the Client Partners to drive incremental revenue

Client Solutions Manager Agency Resume Examples & Samples

Partner with the Agency Partners in the education of agencies on Facebook’s advertising processes, tools, products, media planning and strategy
Program a calendar of education events together with the rest of the CSM to deliver in the main partnered agencies
Partner with the internal teams for them to implement the necessary operational procedures to cover these agencies
Develop research and insights that will help Facebook further develop and evolve our advertising platform and guidelines of these agencies

Client Solutions Manager Resume Examples & Samples

Strengthen and grow high-level collaborative relationships and upsell revenue
Support the sales team to reach and exceed sales quotas while contributing to overall vertical and team goals
Provide dedicated account management to top clients, partner together with the sales team to develop, manage, optimize, and support strategic account plans, apply consultative sales strategies and leverage data and product knowledge to create business solutions for clients
Assist in the resolution of advertiser issues including campaign performance, product bugs, invoicing and credit as well as drive productivity and best practices
Manage and analyze campaign performance to recommend optimized solutions specific to each clients’ goals, metrics, and objectives, including leveraging large and abstract datasets to provide easily understandable and actionable insights for advertising campaigns
Work with the advertiser to understand client’s business objectives and develop media plans and strategies
Facilitate relationships with 3rd party partners, including selection, onboarding, operations, and troubleshooting
Work cross-functionally with teams across Facebook to be up to date on product and technology updates, relevant vertical strategies and insights to constantly be improving customer experience and value proposition
Manage advertiser Page education, questions and related issues in order to build a strong foundation for client’s Facebook presence
Develop vertical expertise, including industry research and perspective, to drive clients overall business objectives and marketing solutions

Client Solutions Manager, Indonesia Resume Examples & Samples

Build and manage relationships with key clients and agency partners (media, creative, PMD, etc.)
Manage Analytics and dashboards to advise clients (e.g. daily client facing data/insights reporting, understanding performance across hundreds of accounts used by client, setting up pipelines to pull conversion and impression data, etc.)
Relationship Management: Oversee delivery and revenue recognition for the businesses/accounts you are assigned to. Identify up-sell opportunities across your accounts and partner with the Client Partners to drive incremental revenue

Client Solutions Manager Resume Examples & Samples

Client Development – Drive Clients success leveraging Facebook’s products and technology developments as an industry thought leader in social media and digital advertising. Manage strategic marketing conversations with Clients, brand and direct–response focused marketers and advice Agencies and Clients on the best customized solutions
Platform & Products Education – Responsible for educating Clients on products, new solutions and best practices. Drive product innovation based upon Client needs. Manage advertiser Ads and Page education, questions and related issues in order to build a strong foundation for client’s Facebook presence
Relationship Management - Build and manage key relationships within Clients, Agencies, Partners (media, creative, PMD, etc.). Operate as the lead point of contact for all matters specific to the managed Clients, including escalation and troubleshooting to solve agency/client issues

Client Solutions Manager Resume Examples & Samples

Strong SW or SW related service sales experience. ISV experience and connections is a plus
Strong presentation skill and business acumen
Passion to coach and help others
Prefer to be based in EC
At least 8 years experience in in IT industry, preferable in MNC

Client Solutions Manager, Telco Resume Examples & Samples

Outlines measurement solutions & appropriate campaign structures based upon key KPI’s
Manages & consults on complex advertising solutions and integrations
Responsible for educating clients & agencies on best practices
Build & manage relationships with key clients & agency partners (media, creative, partner agencies, etc.)
Manage systems & analytics & dashboards to advise client
Be a champion of Facebook culture & values

Client Solutions Manager, Cpg Resume Examples & Samples

Outlines measurement solutions and appropriate campaign structures based upon key KPI’s. Manages and consults on complex advertising solutions and integrations. Manages revenue delivery and budget spend, including daily optimization and providing real time targeting recommendations
Articulate and update clients on FB product and developments. Responsible for educating clients and agencies on best practices. Drives product innovation based upon client needs. Build and manage relationships with key clients and agency partners (media, creative, PMD, etc.)
Manage complex work streams to optimize marketing objectives for clients. Manage Analytics and dashboards to advise clients (e.g. daily client facing data/insights reporting, understanding performance across hundreds of accounts used by client, setting up pipelines to pull conversion and impression data, etc.) Cross-functional collaboration of all projects
Oversee delivery and revenue recognition for the businesses/accounts you are assigned to. Identify up-sell opportunities across your accounts and partner with the Client Partners to drive incremental revenue

Client Solutions Manager Resume Examples & Samples

Setting up and giving presale demos to prospects, based on their portfolios
Managing the onboarding of new clients, including creating and maintaining a project schedule and running regular status meetings that include all stakeholders
Acting as primary point and managing the client relationship around all Enterprise Risk issues
Understanding client requirements in detail, including new features as necessary
Helping configure the client's data, modeling parameters, application views, and reports
Training clients on use of the system
Responding to live, often time-sensitive, client questions and issues, and, when necessary, coordinating within Bloomberg to get them addressed
Providing feedback to the business on client needs, competitor intelligence, and market trends
Frequent client meetings, presentations, and extensive travel across Asia Pacific
Extremely strong client focus and ability to develop and maintain strong client relationships
At least three years of hands-on experience in the multi-asset class market risk space
Modelling skills at least at the Master of Financial Engineering level
Comfortable with technology and data flows
Excellent oral and written communication skills, from high-level to extreme detail
Strong project management, including ability to work across multiple teams and reporting lines
High energy, creativity, flexibility, and ownership - can make things happen and is willing to go the extra mile for the client
Fluency in another Asian language, such as Mandarin, would be advantageous

Client Solutions Manager, Turkish Resume Examples & Samples

Campaigns Strategy, Media Planning, Measurement - Work closely with the Client Partner/s to drive critical advertising initiatives. Outline solutions and appropriate campaign structures based upon key KPI’s. Manage and consults on complex advertising solutions and integrations. Outline measurement solutions based upon key KPI’s and related research projects coordination
Campaigns Management, Optimization – Manage revenue delivery and budget spend, including optimization suggestions and providing targeting recommendations. Oversee delivery and revenue recognition for the businesses/accounts assigned. Identify up-selling and cross-selling opportunities across the managed portfolio and coordinate with the Client Partners to drive incremental revenue. Troubleshoot to quickly solve advertiser issues including campaign performance, product bugs. Drive revenue growth and track performance of managed Clients
Project Management and Analytics Excellence - Coordinate complex advertising solutions and integrations to drive and optimize marketing objectives. Develop and manage analytics dashboards, run ad hoc analysis to advise clients (e.g. ads and pages data/insights reporting, understanding performance across multiple accounts, setting up reports and ad hoc analysis). Cross functional collaboration for campaigns management of complex solutions
Being an active contributor of the sales team to reach and exceed the sales quota while contributing to overall team goals

Client Solutions Manager Resume Examples & Samples

Manage and maintain a portfolio of clients ensuring a high level of product satisfaction and self sufficiency
Create tailored plans to ensure client success and achievement of client's business goals through app creation, promotion, and support
Lead workshops and training sessions to help clients reach self-sufficiency in using our products
Develop a consultative relationship with each client and work in conjunction with Sales providing solution planning support and to ensure alignment at all levels of the relationship throughout the partnership
Conduct regular meetings and make recommendations to provide continued success, and to support mobile application management processes, workflows, and system configuration
Advise clients of process/system risks based on organizational constraints and develop solutions to mitigate risks
Engage the appropriate consultative and technical resources as necessary
Troubleshoot and triage client reported issues, seeing them through to resolution
Maintain expert level knowledge of each of the Mosaic offerings and configuration options
Experience with any of the following is a big plus

Client Solutions Manager, Agencies, Benelux Resume Examples & Samples

Oversee delivery and revenue recognition for the businesses/accounts you are assigned to
Media Planning, Strategy & Measurement
Manages revenue delivery and budget spend

Client Solutions Manager Resume Examples & Samples

Develop a deep knowledge of Digital Marketing, the Financial Services Industry, and accompanying Facebook solutions
In partnership with a Client Partner, identify, create, and implement marketing solutions grounded on achieving measurable business results for our partners
Serve as an external product consultant educating clients and agencies on product solutions and best practices, and ultimately grow existing business partnerships
Drive education on Facebook product, company updates and share Facebook best practices as relevant to client or agencies' business Influence product innovation based on client needs and feedback
Translate business objectives into campaign strategy, proposing campaign structures and implementing measurement solution (derive actionable insights, synthesise results into recommendations)

Client Solutions Manager Resume Examples & Samples

Work directly with newly on-boarded clients, media/creative agencies and resellers as a Facebook advertising expert
Clearly, succinctly communicate solutions for marketing goals in the form of recommendations around FB advertising products
Use research and insights that will
1 help Facebook further develop and evolve our advertising platform and guidelines
2 help clients and other team members find new methods for planning , managing and implementing Facebook ad campaigns

Client Solutions Manager, Swedish Resume Examples & Samples

Platform & Product Expert - Articulate and update clients on FB product and developments
Drives product innovation based upon client needs
Identify up-sell opportunities across your accounts and partner with the Client Partners to drive incremental revenue

Client Solutions Manager, Agency Resume Examples & Samples

Marketing Solutions Expert In partnership with Agency Partners, identify, create, and implement marketing solutions grounded on achieving measurable business results for our partners
Serve as external product consultant educating clients and agencies on product solutions and best practices, and ultimately grow existing business partnership
Relationship Management Build and manage relationships with key clients and agency partners (media, creative, marketing partners, etc.)
Media & Measurement Strategy and Implementation Guide media and creative strategy, planning, and implementation of campaigns to deliver against KPIs

Client Solutions Manager Resume Examples & Samples

To work with Media Sales team and internal units to create client solutions which meet advertiser briefs and can be practically executed across Bloomberg's media platforms
To develop relevant custom sales proposals, materials and proposals for client/ agency pitches. A high level of written English skills is required and strong PowerPoint and design skills
Minimum of 5 years' relevant experience in media advertising, preferably including experience in both television and digital advertising
A high level of English and strategic thinking a must
Competent in Microsoft Office and ideally indesign
Positive attitude and strong interpersonal & communications skills
Ability to multi-task and manage a range of projects at the same time
Ability to work with different groups and cultures with different needs and capabilities and gain consensus
Willing to take on responsibility and can respond positively to deadlines

Client Solutions Manager Resume Examples & Samples

Lead the strategic development of marketing programs that merchandise iHeartMedia’s brand and value proposition for marketplace ignition to drive revenues and achieve business objectives
Highly creative and able to weave multiple points of view into clear and concise pitch formats—this position requires an eye for detail, strong written and verbal communication skills, and a strong understanding of the sales process
Collaborate with the various internal Account Executives and Managers to design marketing campaigns and tools that address needs for both business development and sustaining recurring business
Point of contact for Sales Manager, Branded Entertainment and key Senior Account Executives on the Brand Integration team, responsible for creating and developing strategic integrated marketing programs and platforms for local sales accounts leveraging national and syndicated radio, events, social and national digital across the iHeartMedia portfolio
Hands-on ideation and program development around accounts originating out of the NYC office– brainstorming sessions, strategy meetings, client meetings, partnership development, custom ideation, etc
Create presentations, decks, videos and customized sales support for individual advertisers
Responsibility for client-facing marketing communication throughout selling process
Ideate around and manage execution of custom activations at major iHeartMedia events
Work towards clear marketing metrics that satisfy client KPI’s and overall business objectives
Manage marketing solutions pipeline
Track, Optimize and recap major integrated sales programs for advertisers
3-5 years of marketing or related experience, with specific accomplishments in strategic roles directly empowering sales organizations. Previous sales or other client facing experience a plus
Excellent verbal and written communications skills including acumen in delivering presentations to internal and external audiences; skilled in the art of persuasion
Demonstrated ability to distill marketing data into insights that navigate marketing activity, along with the ability to develop a feedback loop of marketing metrics and insights
Savvy of digital and social marketing
Experience creating multi-platform marketing programs
Demonstrated ability as a creative story developer, producing content that empowers sales to present compelling propositions and proposals. Bachelor s degree in a related field; graduate degree a plus

Client Solutions Manager Today Resume Examples & Samples

Develop cross platform client specific advertising solutions for USA TODAY and GANNETT properties: digital, tablet, mobile, print, OOH, broadcast, events, social. Manage PowerPoint collateral development for key categories (may include multiple categories). Collaborate with internal and external teams (sales, research, corporate marketing, product team, creative, and more) on the development of all client specific advertising concepts. Develop innovative insight-based 'big idea' presentations and respond to RFPs with strong written communication, visual/graphics, and supporting research. Ability to effectively multi-task and manage complex relationships with a variety of internal and external counterparts
RFP process management including complete ownership of incoming RFPs as the point person and lead of the entire process from start to finish including: solutions development, internal tracking, project management and sales communication
Participate in external, client-facing meetings. Ability to verbally communicate marketing solutions. Responsible for driving creative ideas that are insight based and client and solutions specific. Lead internal brainstorming and strategy meetings. Responsible for capturing ideas and solutions and communicating back to participants
Collaborate with the Integrated Content team in Tyson's headquarters to provide consistent feedback to improve standard, off the shelf offerings
Work with internal teams to manage and assist the execution of all sold custom client solutions, which may include multiple platforms and products: print, digital, table, mobile, social, OOH, merchandising and events. Create recap presentations and develop case studies outlining executions, including analysis of campaign results against industry standards to showcase positive outcomes

Client Solutions Manager Resume Examples & Samples

Strategically drive new business in selected accounts in close synergy with the account teams and manage assigned services sales and revenue targets
Use specialty expertise to penetrate the Enterprise segment and evangelize VMware solutions to customers on a partnership basis, or act as a dedicated resource to other strategic accounts
Target and cultivate a professional and consultative relationship with the customer, at the executive level, purchasing and practitioner/IT level, by developing a core understanding of the unique business needs of the customer within their industry
Take a leadership role and accountability in working with cross-functional teams to develop winning proposals and submissions (RFQs, RFIs, RFPs)
Work with the Channel and Alliance teams to identify and formalize relationships with key partners and 3rd parties involved in the advising on, and selling of Software Defined Datacenter (SDDC) and End User Computing (EUC), solutions
Generate new opportunities through existing relationships, lead-generation, and by scheduling and presenting at marketing events
Follow up on incoming leads, schedule and present in remote or onsite meetings
Follow up continuously on all potential sales pursuits, negotiate terms/pricing/contracts and advance them to close
Manage virtual sales teams assigned to proposal & work order creation
Report key metrics (revenue and opportunity forecast, pipeline, opportunity status, challenges, and needs) accurately and in a timely manner
Participate in weekly sales meetings to present/assess the status of all existing pipeline of leads, opportunities as well as potential future target companies and pursuit strategies
Align with appropriate delivery teams to leverage follow-on business from one delivery project to another. Attend to major Project Milestones and executive Reviews
Play a leadership role as an expert in the field and act as a mentor/teacher to other team members
10+ years as a Consulting sales or integration professional in the technology space, with focused experience selling into Enterprise level (Fortune 100) accounts
Demonstrated knowledge in systems integration with emphasis on virtualization, storage, security, networking and/or data center technologies
Comprehensive knowledge of budget cycles, procurement processes, and contract vehicles
Experience in business marketing/coordination and submission of winning proposals (RFQs, RFIs, RFPs), effective contract negotiations, appropriate/applicable interpretation of contract terms and conditions, issue identification, risk mitigation and ensuring post-win customer satisfaction
Demonstrated experience in closing large, solution-oriented opportunities
Experience in proactively managing a regional sales territory, to include evangelizing a disruptive technology, prospecting, replacing an incumbent/competitor, and protecting the installed base
Demonstrated expertise in specialty, consultative, solution selling and business development skills to align the customer's needs with our solution to drive sales and close deals
Must be aggressive self-starter with strong relationship management and negotiation skills
Has excellent written, verbal and formal presentation skills to client audiences ranging from technical implementers through CTO/CIO levels
Ability to coordinate, navigate and motivate the range of internal/external influencers to select and implement virtualization and mobility solutions
Know strength and weaknesses of key competitors in the virtualization, mobility and security industry and how to leverage this knowledge
BS in Computer Science or other technical field highly desired; related experience considered in lieu of formal technical training
Local candidates only- Rio de Janeiro

Client Solutions Manager, Manager Resume Examples & Samples

Be part of the leadership team in Nordics and a key contributor of building the strategic direction of our business in the Nordics region
Develop, retain and motivate an existing team while recruiting for new members and continually raising the bar for talent and capabilities
Manage day-to-day operations, goal setting, career development, performance management, and growth of team members
Maximize efficiency in a constantly changing and growing environment where the process is fluid and creative and unique solutions are desired
Drive operational excellence and efficiency within the CSM and wider sales team
Collaborate with Internal teams to ensure product improvement, transfer knowledge improving process and client relationships
Ability to coach and develop the team on using data to drive client solutions
Consult on complex advertising and measurement solutions and integrations
Manage relationships with Sales leads across the Nordic region

Global Client Solutions Manager Resume Examples & Samples

Coordinate with other Global Client Solutions Managers located in regional hubs around the world, to provide global view on each account
Develop perspective on opportunity across each region and help manage, prioritize and escalate issues from within the region to internal partners as necessary
Aggregate market insights across the region for use across the global accounts
Partner with sales teams on local business practices and ensure all teams are aligned and we are providing the highest service levels to these clients
Collaborate with internal, cross market/regional teams to ensure product improvement, transfer knowledge, improving process/client relationship
Actively participate on the leadership team, embracing company culture, mission, and strategy

Client Solutions Manager, Fmcg Resume Examples & Samples

Demonstrate deep knowledge of the FMCG vertical, client business, and accompanying Facebook solutions
Drive best practice of the Facebook platform and be seen as a Facebook product expert
Agency Knowledge
Exhibit leadership in all interactions through use of data, analytics, and understanding of the client's business
Drive education on Facebook product, company updates and share Facebook best practices as relevant to client or agency's business
Building Relationships and Business Management

Client Solutions Manager, Manager, Italian Resume Examples & Samples

Manage day-to-day operations, goal setting, careers, performance management, and growth of team members
Oversee delivery and revenue recognition for your market and flag any at risk revenue
Work with Sales Managers to identify revenue opportunities and develop action plans to drive incremental revenue
Ability to understand client needs and put them at the core of our solutions
Superior understanding of data and analytics
Consult on complex advertising solutions and integrations

Client Solutions Manager, Belgium Resume Examples & Samples

Drive collaboration both cross functional (product, measurement, etc) as well as cross brand (Facebook, Atlas, Instagram)
Help to drive team strategy, continuous improvement & knowledge sharing initiatives
Manage and consult on complex advertising solutions and integrations
Update clients on Facebook brands and product developments and educate on best practices

Client Solutions Manager, Mena Resume Examples & Samples

Develop a deep knowledge of Digital Marketing and accompanying Facebook solutions
Build and manage relationships with key clients and agency partners (media, creative, marketing partners)
Analyse data and insights to guide strategy and implementation of Facebook solutions
Provide and oversee Facebook marketing strategy, align with client's key business objectives
Translate business objectives into campaign strategy, proposing campaign structures and implementing measurement solution (derive actionable insights, synthesize results into recommendations)

Client Solutions Manager, German Resume Examples & Samples

Proactively identify up-sell opportunities across your accounts and partner with the Client Partners to drive incremental revenue Relationship & Management
Build and manage relationships with key clients and agency partners (media, creative, marketing & measurement partners, etc.)
Cross functional collaboration of all projects Media Planning, Strategy & Measurement
Manages revenue delivery and budget spend Platform & Product Expert
Responsible for educating clients and agencies on best practices

Client Solutions Manager, Entertainment Resume Examples & Samples

Demonstrate deep knowledge of the Entertainment vertical, client business, and accompanying Facebook solutions
Understand key client relationships to influence decision making
Understand key relationships within the agency to influence decision making
Leadership, Team Development, and Cross Functional Collaboration
Proactively collaborate with cross functional partners
Project manage work streams (coordination and execution of initiatives)
Full understanding of portfolio and progress towards targets
Identify up-sell opportunities across your accounts and partner with the Client/Agency Partners to drive incremental revenue

Client Solutions Manager Resume Examples & Samples

Build a strong, professional, high performing client solutions team including management of intern, Setting clear directions and expected levels of performance
Creation of systems and processes to ensure that the needs of the sales team are being met
Develop external relationships with key suppliers to ensure that our response to brief is as strong eg production houses, marketing and creative companies
Creation of dynamic sales collateral (e.g., Powerpoint, video, case studies) for the agency sales team to use in sales pitches
Creation of outstanding pitch presentations. Including
Sourcing best concepts from roster of external production houses
Ensuring the visual quality of presentations are best in class
Creation of a pitch process designed to ensure that clients brief is met on time, and the response if of high quality
Liaison between product/editorial team and agency sales team. Ensure close working relationship with product teams and build trust and respect between the 2 departments
Developing relationships with ESPN teams globally by collaborating on global strategic marketing partnerships. Including regular status meetings with central client solutions team
Project management across our key client to ensure that campaigns are delivered on time, and that KPI’s are being met
Extensive PowerPoint knowledge
Outstanding project & people management skills
Excellent standard of written English for business proposals
Highly creative and innovative thinker
Ability to manage business relationship and external projects
The ability to apply creative solutions to advertising briefs and create strong bespoke sales packages for the agency sales team
Overall understanding of media and sports industry
Proficient in using standard research tools (e.g., ComScore, TGI.net)

Client Solutions Manager Resume Examples & Samples

Drive scalable marketing communications, event distribution and customized partner development across certified GCR resellers
Work cross-functionally with channel sales, channel ops, product marketing team to come up with refined reseller marketing strategy on a timely basis, in conjunction with reseller product adoptions and pipeline goals
Evaluate deliverables of the individual resellers
Conduct business reviews to track the performance, grow revenue through reactive and proactive initiatives
Administer engagement to help reseller’s growth in advertiser satisfaction and the support process
Gather reseller feedback and local market trend to enhance current and future product/gaming narratives
Build processes to measure and improve upon the capabilities of resellers with FB product, support and teams
Identify and deliver the training plan targeting right Facebook products and best practices to individual reseller, help them better apply the product updates against client’ marketing objectives
Work with local, regional, and global cross functional teams to share and establish best practices
Ability to source for research and insights to help resellers, agencies, clients and other team members upscale their planning, managing and implementing Facebook ad campaigns

Client Solutions Manager Resume Examples & Samples

Partner directly with a sizable portfolio of key accounts
Educate clients on Facebook’s advertising processes, tools, products, and best practices in a scalable way
Develop and maintain understanding of the global gaming industry and trends
2 help clients and other team members find new methods for planning, managing and implementing Facebook ad campaigns

Client Solutions Manager, Agency Resume Examples & Samples

Media Planning, Strategy & Measurement, and Optimization: -Manage and provide consultation on complex advertising solutions and integrations
Outline measurement solutions and appropriate campaign structures based upon key KPI’s
Partnering with Channel Partner, identify, create, and implement marketing solutions grounded on achieving measurable business results
Serve as external product consultant, educating clients and channel partners on product solutions and driving product adoption
Use data and insights to guide strategy and implementation of Facebook solutions. Platform & Product Expert: -Articulate and update clients on FB product and developments
Drive product innovation based on client needs
Build and manage relationships with key clients and agency partners (media, creative, PMD, etc.). Project Management: -Manage complex work streams to optimize marketing objectives for clients
Manage analytics and dashboards E.g. client facing data/insights reporting, deep understanding in performance across hundreds of client accounts…etc

Client Solutions Manager, Telco Resume Examples & Samples

Demonstrate deep knowledge of the Telco vertical, client business, and accompanying Facebook solutions
Agency Knowledge
Demonstrate knowledge of the agency landscape and operations
Build and manage relationships with key clients and agency partners
Business and revenue management (revenue forecasting and delivery, co-lead and manage account planning)

Worldlink Client Solutions Manager Resume Examples & Samples

Proactively work with Sales and Regional Product Managers to maximize origination pipeline, momentum and solutions to deliver wins
Advise on and lead delivery of quality sustainable solutions to clients
Help manage pipeline ramp-up and pipeline acceleration activities
Product price structuring on deals
Based on market feedback, sponsor and lead meaningful enhancements to WorldLink capabilities and client experience through the WorldLink product development roadmap
Drive new client facing enhancements to completion and commercialization
Strong knowledge of transaction banking and cross border payments
Extensive years of experience at VP or above level in a Cash Management, Trade or Securities Business is essential, either in business, operations, or technology roles
Track record of successful delivery on PandL targets, client satisfaction, solutioning and/or large scale product capabilities
Strong knowledge of product management disciplines, including the ability to undertake and lead deal structuring with significant commercial returns
Excellent problem solving and communication skills necessary to deeply understand client needs in order to deliver best solutions leveraging WorldLink’s most appropriate product capabilities
Knowledge of clients and markets preferred
Excellent organizational and project management skills required

Client Solutions Manager, Agency Resume Examples & Samples

Manage day-to-day operations, strategic prioritization, goal setting, careers, performance management, and growth of team members
Scale the team by sharing opportunities for increased effectiveness and efficiency
Support Sales Training curriculum development
Oversee delivery and revenue recognition for your market and flag any at upsell opportunities or at risk revenue. Partner with Sales Managers to identify revenue opportunities and develop action plans to drive incremental revenue
Demonstrate expertise in and flexibility to work across the multiple industries we partner with (e.g. entertainment industry, financial services industry, etc)
Guide media and creative strategy, planning, and implementation of campaigns to deliver against KPIs

Client Solutions Manager, Cee Resume Examples & Samples

Proven track record in dealing with C level and senior management
Marketing Solutions Expert focusing on creating business and marketing solutions for Direct Response/Performance clients
Manage planning, execution, ongoing reporting and optimization of campaigns

Client Solutions Manager Resume Examples & Samples

Work directly with key clients as a Facebook advertising expert
Be a pillar of knowledge within the team on Facebook advertising products and methodologies
Strategize, plan, and implement all elements of clients' advertising campaigns, with a focus on both short-term performance and long-term growth
Help Facebook further develop and evolve our advertising platform and guidelines
Help clients and other team members find new, better methods for planning, managing and implementing Facebook ad campaigns

Client Solutions Manager Resume Examples & Samples

Develop and aggregate deep client and market insights across the region for use across the EMEA accounts
Collaborate with internal, cross market/regional teams to design and deploy use-cases that will drive client’s business objectives
Transfer knowledge in EMEA and improve process/client relationships
Oversee performance and revenue recognition for the EMEA partners you are assigned to
Identify new opportunities and partner with the local teams to drive performance and incremental revenue Manage complex work streams to optimize marketing objectives for clients
Build scalable systems and reporting
Partner with sales teams on local business practices and ensure all teams are aligned and we are sharing best practices globally
Lead international client support, global campaigns, product adoption and building scaled training solutions
Develop scaled trainings and systems to drive global alignment and local activation
Manages and consults on complex campaign solutions and integrations

Client Solutions Manager Resume Examples & Samples

Use data and insights to guide strategy and implementation of Facebook solutions
Identify optimization opportunities for improving performance
Oversee internal account operations (e.g. troubleshooting issues, account set up, etc.)

Client Solutions Manager Resume Examples & Samples

Develop a deep knowledge of Digital Marketing, Technology, and accompanying Facebook solutions
Extensive experience as a Facebook user and familiarity with Facebook's ad products preferred
Strong project management abilities, with experience completing projects with minimal direction with high attention

Client Solutions Manager, Atlas Resume Examples & Samples

In partnership with the Client Partner, identify, create, and implement marketing solutions grounded on achieving measurable business results for our partners
Serve as external product consultant educating clients and agencies on product solutions and best practices, and ultimately grow the existing business partnership
Analyze data and insights to guide strategy and implementation of Facebook solutions
Work and collaborate with a diverse group of internal cross functional teams

Client Solutions Manager, Atlas Resume Examples & Samples

In partnership with Client Partner, identify, create, and implement marketing solutions
Grounded on achieving measurable business results for our partners
Work and collaborate with diverse group of internal cross functional teams Media & Measurement Strategy and Implementation
Guide media and creative strategy, planning, and implementation of campaigns to deliver against Key Performance Indicatorss

Client Solutions Manager, Manager, Spain Resume Examples & Samples

People development
Demonstrate expertise in and flexibility to work across the multiple industries we partner with (eCommerce, Travel, Finance, Media & entertainment)
Work with Product Marketing teams on developing the Facebook narrative and internal tools
Responsible for educating clients and agencies on best practices and driving product adoption
Partnering x-functionally to develop and implement innovative client solutions

Client Solutions Manager Resume Examples & Samples

Media Planning, Strategy & Measurement, and Optimization – Outlines measurement solutions and appropriate campaign structures across desktop and mobile based upon key KPI’s
Manages and consults on complex advertising solutions and integrations
Analyze ad performance data to identify opportunities and make data-drive recommendations Platform & Product Expert - Articulate and update clients on FB product and developments
Build and manage relationships with key clients and agency partners (media, creative, PMD, etc.) at every level in the organization
Manage Analytics and dashboards to advise clients (e.g. daily client facing data/insights reporting, understanding performance across hundreds of accounts used by client, setting up pipelines to pull conversion and impression data, etc.)Cross-functional collaboration of all projects Relationship Management: Oversee delivery and revenue recognition for the businesses/accounts you are assigned to

Client Solutions Manager, Ecomm, German Resume Examples & Samples

Account management of a portfolio of eComm and direct response focused advertisers
Oversee the campaign performance, budget spend, and the revenue recognition for the business / accounts you are assigned to, identify up-sell opportunities across your accounts, and cooperate with your client partners to drive incremental revenue
Build and manage relationships with agencies (media, creative, performance) and Facebook Marketings Partners
Consulting your clients on Media Planning, Campaign Strategy & Measurement solutions based upon relevant KPI’s
Be the Facebook Platform and Ads Products experts to your clients and agencies, and educate them on our latest product developments and best advertising practice

Client Solutions Manager Resume Examples & Samples

Minimum of BA/BS Degree
Extensive experience using social media and familiarity with ad products
Experience working directly with marketing, media and consulting companies in direct response marketing, data and technology solutions, ad-tech, partnerships or CRM
Experience working within media landscape
Experience planning, delivering and executing media, measurement and creative strategy
Excellent communication and presentation skills with the ability to articulate solutions
Proven ability to have strong project management skills
Experience providing insights and campaign optimisation/recommendations
Demonstrate ability to influence internal and external stakeholders - anticipating challenges and objections, providing solutions and guidance support

Client Solutions Manager Resume Examples & Samples

Develop a deep knowledge of Digital Marketing, Entertainment & Media vertical, and accompanying Facebook solutions
Build and manage relationships with key clients and business partners (for instance Media agencies, Creative agencies, Marketing, Measurement)
Media Strategy, Planning and Measurement

Client Solutions Manager, CPG / Fmcg, German Resume Examples & Samples

Account Management for a set of high performing large clients. (includes KPI Management, Media Planning, Strategy & Measurement)
Oversees delivery and revenue recognition for the businesses/accounts you are assigned to Identify up-sell opportunities across your accounts and partner with the Client Partners to drive incremental revenue
Platform & Product Expert, drives product innovation based upon client needs
Testing expert, identifies large client-specific or industry wide challenges, formulates hypotheses, sets up and runs tests and builds success stories
Build and manage relationships with key clients and agency partners (media, creative, Facebook Marketing Partners, etc.)
Be the Facebook Platform and Ads Products expert to your clients and agencies, and educate them on our latest product developments and advertising best practices
BA/BS degree or Masters degree
3+ years’ experience working directly with marketing, media and/or consulting companies and demonstrated leadership experience required
Experience with the performance marketing industry or business trends in the industry (Direct Response marketing, data and technology solutions, attribution models, ad-tech, partnerships, CRM)
Understanding of traditional/offline media buying mechanics preferred
Experience working effectively with cross-functional teams and all levels of management (internally and externally)
Advanced Excel skills, experience with analyzing datasets and delivering actionable insights
Self-starter, able to work with a high degree of autonomy and discretion
Ability to confidently and convincingly present to external clients
Extensive experience as a Facebook user and familiarity with Facebook’s ad products
Native speaker or business fluent German is essential

Client Solutions Manager Resume Examples & Samples

Work with advertisers to understand their business objectives and develop the Facebook strategy in partnership with the Client Partner, which will constitute building on insights, crafting media plans, page strategy, creative and measurement recommendations
Provide dedicated account management to top clients, to develop, manage, optimize, and support strategic account plans, and leverage data to create business solutions for clients
Build key stakeholder relationships both internally and externally, and be seen as a key influencer in shaping product roadmaps, platform strategy and the overall Facebook narrative
Manage advertiser page education, questions and related issues in order to build a strong foundation for client’s Facebook presence
Develop vertical expertise, including industry research and perspective, to drive overall business objectives and marketing solutions for advertisers

Client Solutions Manager Resume Examples & Samples

Account Management of a portfolio of advertisers from the Tech and Telco industry
Oversee the campaign performance, budget spent, and the revenue recognition for the businesses/accounts you are assigned to, identify up-sell opportunities across your accounts, and cooperate with your Client Partners to drive incremental revenue
Build and manage relationships with agencies (media, creative, performance) and Facebook Marketing Partners
Consulting your clients on Media Planning, Campaign Strategy & Measurement Solutions based upon relevant KPI’s

Client Solutions Manager, Direct Response Resume Examples & Samples

Lead a small portfolio of Facebook’s top brand and agency partners through all advertising related aspects of their presence on the Facebook platform
Leverage large and abstract datasets to provide easily understandable and actionable insights for advertising campaigns
Derive in-market research and insights to inform opportunities to improve products and processes
Work cross-functionally with product, measurement, marketing and engineering teams to build scalable solutions

Client Solutions Manager Resume Examples & Samples

Minimum experience of 7 years in a fast-paced startup, MNC and/or online advertising environment strongly preferred
Understanding of online and traditional advertising
Knowledge of industry norms on media measurement
Excellent critical thinking, analytical and technical skills are essential, as well as curiosity, persistence, and the ability to arrive at solutions in a structured manner
Demonstrated ability to develop and manage cross functional partnership as well as client relationships in complex and rapidly evolving environment
A passion for and understanding of Facebook brand and performance solutions
Strong passion for Facebook and our mission

Client Solutions Manager Resume Examples & Samples

5+ years’ experience working directly with with top-tier agencies (advertising/digital/media), media and/or consulting companies and demonstrated leadership experience
Strong passion for Facebook and our mission and familiarity with Facebook’s ad products. Extensive experience as a Facebook user and familiarity with Facebook’s ad solutions
Exceptional communication and presentation skills (both written & verbal) at all levels of an organization and / or at external speaker events
Experience working effectively with XFN teams and all levels of management (internally and externally). Ability to lead multiple projects while maintaining attention to details and effectiveness
Analytical skills are essential. Advanced Excel skills mandatory, with experience analyzing data-sets and delivering actionable insights. Understanding of major advertising success metrics
Fluency in English, Arabic an advantage

Client Solutions Manager Resume Examples & Samples

Manage the local Client Solutions Team including project workflow, enforcement of guidelines, and supervision of all assigned Client Solutions Team projects
Delegates projects to two or more Client Solutions Coordinators and provides guidance to team members to keep projects on schedule
Provide program ideation support to assigned sales team members and high-priority clients to help formulate innovative marketing strategies and promotional campaigns
Help develop and write integrated marketing proposals (radio, events, digital, mobile, social) for clients in partnership with Sales Account Executives
Work with various internal groups to obtain input and approval on client concepts- programming, marketing, promotions, contesting, events and activations teams
Develop and manage relationships with internal departments and external clients
Learn about and stay up to date on all iHeartMedia events, activations and offerings
At least 3-5 years of relevant work experience in either Media, Marketing, Advertising, Sales or a related field
Experience managing a small team or delegating workload to a team and tracking teams progress
Understanding of brand story telling through the lens of strategic partnerships and media
Proficient in PowerPoint and Adobe Photoshop design
Knowledge of marketing strategies, concepts and practices
Excellent organization, planning, multi-tasking and time management skills
3-5 years work experience in agency, media, marketing, advertising, or sales position

Client Solutions Manager, Turkish Resume Examples & Samples

Relationship Management - Build and manage key relationships within Clients, Agencies, Partners (media, creative, PMD, etc.)
Operate as the lead point of contact for all matters specific to the managed Clients, including escalation and troubleshooting to solve agency/client issues
BA/BS and Master degree preferred BS in Marketing, Economics or Business, Statistics, Engineering, Computer Science
Ideally 5+ years’ experience working directly with with top-tier agencies (advertising/digital/media), media and/or consulting companies and demonstrated leadership experience
Ability to work independently, flexibility, critical thinking, and capability to solve problems in a structured manner
Ability to apply rigor, methodologies and use technology to execute, assess, and explain complex brand and performance marketing solutions
Analytical skills are essential. Advanced Excel skills mandatory, with experience analyzing data-sets and delivering actionable insights
Understanding of major advertising success metrics
Knowledge of HTML and SQL or relational databases, statistical packages such as R, SAS, SPSS preferred
Understanding of the mobile/app or video technology and landscape a plus
Fluency in Turkish and English is required

North Cone Manager, Client Solutions Manager Resume Examples & Samples

Collaborate to drive the expansion of Facebook North Cone's Branding and Direct Response business
Work directly with top tier brands and agencies as a Facebook advertising expert
Strategize, plan, and implement all elements of clients advertising campaigns with a focus on efficiency and scalability
Work with local, regional, and global cross functional teams to share, establish, and improve best practices and procedures
Develop research and insights that will help Facebook further develop and evolve our advertising platform and guidelines
10+ years of working experience
Ability to manage multiple projects while maintaining strict attention to details
Ability to collaborate and work effectively on a team
Experience inspiring action through data driven insights
Experience on CPG, Telco, E-commerce, Travel and/or Retail industry is a plus
Experience managing data with SQL is a plus

Client Solutions Manager, Gaming, Japan Resume Examples & Samples

Drive critical advertising initiatives through to delivery
Drive strategic marketing conversations with our largest gaming partners and resellers to define objectives and provide recommendations
Set and maintain goals with clients and rsellers for all Facebook advertising objectives (brand, audience and performance)
BS/BA in a highly quantitative field, such as Economics, Finance, Statistics, or Equivalent Experience preferred
Native level or business level Japanese is required for the role
Previous experience working directly with new media companies (established relationships with key customers in the mobile industry preferred)
Ability to structure, negotiate, and maintain significant and complex strategic relationships (familiarity with advertising terms & conditions preferable)
Exceptional communication and presentation skills at all levels of an organization
Identify and leverage trends within industry of expertise/focus
Advanced Excel skills, including experience analyzing large data sets and surfacing actionable insights
Basic knowledge of relational databases and SQL preferred

Client Solutions Manager Resume Examples & Samples

Experienced working directly with marketing, media and/or consulting companies having demonstrated leadership experience
Demonstrated knowledge of digital media platforms, advertising success metrics, and industry trends (Direct Response marketing, data and technology solutions, ad-tech, partnerships, CRM)
Experience working effectively with XFN teams and all levels of management
Ability to manage complex work streams while maintaining strict attention to details
Ability to travel as needed for client and agency meetings (est. 1x per month on average)
High intellectual curiosity and hunger to learn in ambiguous environment

Client Solutions Manager Resume Examples & Samples

Design, develop and manage instructor-led, virtual, and online course customization projects based on requirements provided by clients and the business development team using a content management system
Ensure creation and management of appropriate project management and legal documents including but not limited to Statements of Work, Letters of Engagement, project charters, project plans, etc
Act as a consultant on pre-sales calls/activities with potential clients in support of custom course development, competency development, and proposal solutions
Ensure instructional design of course materials is sound and meets client requirements using the latest adult learning theories
Manage contractors as needed, including subject-matter experts and instructional designers
Ensure copyright permissions are obtained as needed
Conduct course development needs assessments
Facilitate stakeholder relationships throughout the course customization project lifecycle, including appropriate communications with external (clients, vendors, contractors) and internal stakeholders (e.g., business development managers, executives)
Provide course development product and process knowledge through formal and informal presentations to business development and program managers, clients, and prospects
Research latest theories and best practices on instructional design and adult learning in a global environment
Minimum of 4 years’ experience developing adult education/training courses
Minimum four-year college degree or relevant work experience
Demonstrated ability to take initiative to solve problems
Ability to work with a learning content management systems (LCMS)
Ability to travel internationally on an as-needed basis
European languages, written and/or spoken, beyond English a plus
Experience with SCORM/AICC compliance is a plus
Strong project planning skills
Positive team player and collaborative
Sensitivity to details and deadlines
Ability to interact well with all levels of employee and client

Client Solutions Manager, Manager Resume Examples & Samples

Several years’ experience working directly with marketing, media, management and/or consulting companies
Proven leadership ability to influence, develop and empower employees to achieve their best with a team approach
Self-motivated, entrepreneurial in nature and comfortable and experienced in change management
Proven and consistent track record of executing against aggressive growth strategies and delivering sales target and product goals in excess of company expectations
Experience working with and knowledge of marketing companies and agencies across the region
Analytical experience including analyzing datasets and delivering actionable insights preferred
Excellent leadership, organizational and problem solving/decision making skills
Candidates should be fluent in English and at least one language from the Nordic region

Client Solutions Manager, Nordics Resume Examples & Samples

Demonstrated experience analyzing data sets and delivering actionable insights
Familiarity with Facebook and it's ad products
Fluency in English and Danish, Swedish or Norwegian is required

Client Solutions Manager, Indonesia Resume Examples & Samples

6+ years’ experience working directly with marketing, media and/or consulting companies and demonstrated leadership experience required
Ability to confidently present to build ongoing relationships with external clients
Extensive experience as a Facebook user and familiarity with Facebook’s ad solutions preferred

Client Solutions Manager, Russia Resume Examples & Samples

Customer and Industry Knowledge - Develop a deep knowledge of CEE Agency landscape, and accompanying Facebook solutions
Relationship Management - Build and manage relationships with key clients and agency partners (media, creative, marketing partners)
Marketing Solutions Expert - In partnership with Client Partner, identify, create, and implement marketing solutions grounded on achieving measurable business results for our partners
Serve as external product consultant educating agencies on product solutions and best practices, and ultimately grow existing business partnerships
Platform and Product Expertise - Drive education on Facebook product, company updates and share Facebook best practices as relevant to agencies' business
Influence product innovation based on agency needs and feedback
Provide and oversee Facebook marketing strategy, align with client's key business objectives and manage revenue delivery and budget spend
5+ years’ experience working directly with marketing, media and/or consulting companies and demonstrated leadership experience required
Demonstrated understanding of CEE Agencies, and key stakeholders
Experience working directly with marketing, media and/or consulting companies
Experience leading and managing initiatives with support from team/manager
Demonstrated experience analysing data sets and delivering actionable insight
Advanced written and verbal communication skills with the ability to articulate solutions
Fluent Russian required

Client Solutions Manager Resume Examples & Samples

Humility is an absolute requirement
Self-starter with the ability to work in a fast paced, start-up environment
Knowledge of online advertising and/or measurement methods and technologies is a plus
Experience working with SQL or statistics packages such as Stata/R/SPSS/Matlab

Senior Client Solutions Manager Resume Examples & Samples

Primary interface responsible to drive complex, cross-functional issue resolution in collaboration with the Relationship Office and across the enterprise functions to ensure contract commitments and Customer needs are met
Prioritize initiatives and educational efforts to ensure urgent and important issues are addressed promptly and resolved; successfully drives to excellent results and meets or exceeds goals
Uses data to identify trends, patterns, issues and opportunities that have an impact on the business and uses the data to help make sound business decisions/recommendations
Monitors compliance with established performance standards, assists teams in identifying performance issues, generates solutions for identified problem areas and drives action plans to maintain compliance with performance requirements
Ensures timely delivery on contracted customer commitments within functional areas
Develops appropriate action plans and communication to document Customer Issue Resolution and identify root cause
Business owner for DRG Customer reporting processes for assigned oversight functions
Participate on new business implementations and platform migrations to ensure Customer needs are met
Minimum 5 years broad range managerial and administrative experience in public sector, and /or behavioral health operations
Thorough understanding of managed care principles, models and financing
Experience managing issues, projects across multiple functions / processes
Demonstrated leadership effectiveness
Strong customer service orientation, data analysis and report writing capability
Exceptional planning, organization and monitoring skills
2 years of experience within a corporate managed health care environment
Project management expertise
Demonstrated excellent verbal and written communication skills required and experience making oral presentations

VP DEC Ops Client Solutions Manager Resume Examples & Samples

Direct Client Communication
Client On-Boarding Coordination
Client Development
Staff Development
Inquiry Research and Resolution
Account Setup Review and Implementation
Sales and Marketing Assistance
Informational and Instruction Presentation
Product On-boarding
10 years of experience with exchange listed products, derivatives, or capital markets
5 years managing and supervising staff
5 years experience assisting or leading projects requiring regular status reporting and strict deadlines
Knowledge of CFTC regulations
Project management experience specific to establishing best proactive, process improvements and implementation of operational controls
Experience interacting with clients and various lines of business
Microsoft Power Point, Visio, and Excel

Client Solutions Manager, Agency Resume Examples & Samples

In partnership with Agency Partners, identify, create, and implement marketing solutions grounded on achieving measurable business results for our partners
Educate and inform agency measurement strategy
Identify opportunities for improving agency media performance
Candidate should be comfortable creating and delivering presentations to large groups often of C-level executives
Support Agency Partner throughout the consultation process by being an active participant on top down holding company business
Ability to communicate on any level
Experience with Facebook’s ad products
Quantitative knowledge with Excel skills, and experience with analyzing datasets
Knowledge of SQL, relational databases, and/or statistical packages such as R, SAS, SPSS
Experience working with cross functional teams and ability to influence key stakeholders
Ability to present ideas

Senior Client Solutions Manager Resume Examples & Samples

Direct and manage multi-modal instructor-led, virtual, and online course development and customization projects in collaboration with our subject matter experts and client facing teams
Apply project management skills to projects in a virtual and global environment including identifying requirements; managing projects to baseline cost, scope, and schedule; managing stakeholders, and managing changes as appropriate
Ensure instructional design of course materials is sound and meets client requirements
Engage and manage external resources such as contractors on an as needed basis
Ensure copyright permissions for all deliverables are legally obtained and accurately reflected in all course materials as needed
Assess course development requirements then work with the most effective and efficient resources to perform all development tasks
Facilitate stakeholder relationships throughout the course development or maintenance project lifecycle, including appropriate communications with external (clients, vendors, contractors) and internal stakeholders (e.g., business development managers, program managers, training managers)
Ensure that client customization projects are managed to meet or exceed client expectations
Escalate project issues as they arise
Keep abreast of changing market conditions, policy, laws and regulations affecting the accuracy and learning effectiveness of our course content
Prepare and submit status reports to management
Monitor, collect, respond to, and incorporate instructor and student feedback on client-customized training deliverables
Provide course development product and process knowledge through formal and informal presentations to all internal stakeholders, clients, and prospects
Keep abreast of latest theories and best practices on instructional design and adult learning
Minimum of 3 years’ experience creating, editing and maintaining adult education/training courses
Minimum four-year college degree and relevant work experience
Exposure to or experience working with the U.S. Federal, State and Local Governments, and/or the Higher Education Industry
Experience with competency identification, development, and assessment preferred
Preferred knowledge and experience supporting public sector training programs
Knowledge and experience with 508 compliance and SCORM compliance
Working knowledge of Microsoft Word, PowerPoint, Excel, Project and various instructional technologies (e.g., Xyleme, Captivate, Articulate, Saba, Adobe Connect Pro, WebEx Training, etc.)
Non-supervisory leadership skills needed to persuade clients and contractors to meet expectations
Ability to perform independently but act as a team player
Knowledge of and experience in applying Instructional Systems Design (ISD) methodology in both instructor-led and online synchronous and asynchronous environments
Acute sensitivity to details and deadlines
Ability to interact well with all levels of internal and external clients
Proven experience with client/stakeholder relationship management
Working knowledge of Microsoft Word, PowerPoint, Excel and Project
Ability to work with a learning content management systems (LCMS) such as Xyleme
Ability to travel nationally on an as-needed basis; less than 10% required

Client Solutions Manager Resume Examples & Samples

Media Planning, Strategy & Measurement, and Optimization - Outlines measurement solutions and appropriate campaign structures based upon key KPI’s. Manages and consults on complex advertising solutions and integrations. Manages revenue delivery and budget spend, including daily optimization and providing real time targeting recommendations. Platform & Product Expert - Articulate and update clients on FB product and developments. Responsible for educating clients and agencies on best practices. Drives product innovation based upon client needs. Build and manage relationships with key clients and agency partners (media, creative, FMP, etc.)
Project Management - Manage complex work streams to optimize marketing objectives for clients. Manage Analytics and dashboards to advise clients (e.g. daily client facing data/insights reporting, understanding performance across hundreds of accounts used by client, setting up pipelines to pull conversion and impression data, etc.) Cross-functional collaboration of all projects
BA/BS degree preferred BS in Engineering, Math, Computer Science, Physics, Stats, Economics or business but with a focus on analytics
Knowledge of SQL or relational databases required
Experience with statistical packages such as R, SAS, SPSS required
Experience with computer programming (ideally PHP or Python)
Understanding of the app technology and app technology landscape

Client Solutions Manager, Agency Resume Examples & Samples

Manages revenue delivery and budget spend, including daily optimization and providing real time targeting recommendations
Responsible for educating agencies on best practices
Manage Analytics and dashboards to advise clients (e.g. daily client facing data/insights reporting, understanding performance across hundreds of accounts used by client, setting up pipelines to pull conversion and impression data, etc.) Cross-functional collaboration of all projects
Identify up-sell opportunities across your accounts and partner with the Agency Partners to drive incremental revenue
Demonstrated understanding of the advertising industry, and key clients within it preferred
Experience presenting to external stakeholders at a variety of levels
Demonstrated ability to influence internal and external stakeholders - anticipating challenges and objections, providing solutions and guidance with support
Familiarity with Facebook and its ad products
Fluency in Danish is required

Argentina Manager, Client Solutions Manager Resume Examples & Samples

Collaborate to drive the expansion of Facebook's Branding and Direct Response business
Build the solution’s strategy for each vertical and support the team to cascade to all clients
Manage day-to-day operations, goal setting, careers, and growth of Client Solutions Manager team
Scale the team by capitalizing on opportunities for increased effectiveness and efficiency by driving key automation and productivity initiatives
Oversee ads delivery and revenue recognition for all businesses
Experience working at strategic consulting companies is desirable
Highly motivated self-starter with the ability to act independently
Solid problem solving and analytical skills
Advanced Spanish and English are required

Client Solutions Manager Resume Examples & Samples

Excellent critical thinking, analytical and technical skills are essential, as well as curiosity, persistence, and the ability to solve problems in a structured manner
Strong ability to apply rigor, methodologies and use technology to execute, assess, and explain complex brand and performance marketing solutions
Demonstrated ability to develop and manage cross functional/partner as well as client relationships in complex and rapidly evolving environment
Excellent communication, influence, presentation skills
Knowledge of online advertising and/or measurement methods and technologies
Familiarity with traditional brand advertising/media planning
A passion for and understanding brand and performance solutions
Minimum experience of 7 years in a fast-paced startup, sales, and/or online advertising environment strongly preferred
Strong passion for Facebook and our mission and familiarity with Facebook’s ad products
Self-starter, dynamic, flexible, hard-working, and highly organized

Client Solutions Manager, Italian Resume Examples & Samples

Has used ad tech technologies and understands how to implement them for an effective and efficient marketing strategy
Manage planning, execution, ongoing reporting and optimization of campaigns (oversee budget spend, manage internal analytics and dashboards, provide optimisation and real time targeting recommendations)
Experience planning, delivering, and executing media, measurement, and creative strategy
Demonstrated ability to build strong working relationships with internal and external partners
Ability to guide adoption of products/solutions

Client Solutions Manager Resume Examples & Samples

Lead development of sales priority packages (ideation and execution) leveraging NGP assets when available and inventing them when they’re not to ensure advertising revenue goals are achieved
Serve as the primary communications hub for all assigned NGP priorities keeping sales and Client Solutions teams up to speed on scheduling, marketing, PR, talent developments, etc
Develop and maintain pricing and impressions charts for all packages
Update all sales presentations with marketing developments as they occur on an ongoing basis
Assist VP, Client Solutions with tracking all event/hospitality opportunities with PR so that Team Sales is constantly kept abreast of unique opportunities to serve up to clients and prospects
Oversee execution of new original platforms (e.g. Impact Initiatives) working with external agencies and internal stakeholders

Client Solutions Manager, Global Gaming Resume Examples & Samples

3+ years’ experience in digital media space
Experience working with XFN teams and all levels of management (internally and externally)
Relationships with marketing decision makers in industry
Excel skills
Experience with analyzing datasets
Experience with statistical packages such as R, SAS, SPSS a +
Proven track record of delivering on quota
Understanding of advertising metrics
Experience as a Facebook user and familiarity with Facebook’s ad products

Client Solutions Manager Resume Examples & Samples

3-6+ years of experience in digital advertising account management, yield optimization, marketing consulting, or brand management
Ability to apply innovative thinking to solve complex client marketing challenges
Experience with marketing campaign design, campaign management and analysis
Strong ability to create and build relationships
Ability to lead day-to-day client relations and to work with management and multifunctional teams to respond to client needs
Excellent listening, presentation, and written and verbal communication skills
Effective time management skills – ability to prioritize and meet deadlines
Ability to contribute to fast-paced, entrepreneurial, team-based environment

Client Solutions Manager Resume Examples & Samples

At least 5 years of marketing experience required; Multi-platform experience in the media industry (TV, digital, social) preferred
Must have excellent communication skills, both oral and written, as well as the ability to speak to a senior level audience with confidence. Must be equally effective in one-on-one and group situations
Must be extremely skilled in PowerPoint and Excel with a keen design sense
Must be an enthusiastic, energetic and effective relationship builder who is committed to forming alliances at every level inside and outside of the organization
Intellectually curious and naturally collaborative

Client Solutions Manager Resume Examples & Samples

Lead and develop global clients, together with the global client partners, to the next level of growth (‘own the growth’)
Min 8-10 years previous experience in marketing, media and/or consulting companies
Experience within the marketing industry and business development trends within the industry, preferably with a Consumer and/or Tech expertise
Experience in working effectively with XFN teams, across all levels of senior management (internally and externally)
Experience of working in matrix organizations, being a strong orchestrator
Advanced Excel skills preferred, experience with analysing datasets delivering upon actionable insights
Need for strong project management, communication and prioritization skills and internal/external partner management
Ability to communicate, collaborate and work effectively in an experienced team
Strong understanding of Facebook user behaviour, and how technology works
Avid knowledge of competitive set
Willingness to travel 25%-40%

Client Solutions Manager, CPG, Warsaw Resume Examples & Samples

Develop a deep knowledge of Digital Marketing and accompanying solutions within the Facebook family of apps. Relationship Management
Build and manage relationships with key clients and partners including Facebook marketing partners, performance and creative agencies
Work and collaborate with diverse group of internal cross-functional teams. Marketing Solutions Expert
Proactively identify up-sell marketing solutions across across your accounts and partner with the Client Partners to drive incremental revenue
Platform and Product Expertise Media Planning, Strategy, and Measurement
Provide and oversee Facebook marketing strategy, aligning it with the client's key business objectives
Bachelor's or Master's level degree preferred
Experience and being comfortable with using data to drive and implement successful client solutions
Familiarity with the Facebook family of apps and it's ad products

Client Solutions Manager, Telco, Benelux Resume Examples & Samples

Account Management of a portfolio of advertisers from the Financial Services and Tech/Telco industry
Project manage complex work streams with internal and external partners
Be the Facebook Platform and Ads Products expert to your clients and agencies, and educate them on our latest product developments and best advertising practices
5+ years’ experience working directly with marketing, media and/or consulting companies and demonstrated leadership abilities required
The ideal candidate will have an understanding and passion for the Financials Services and/or Tech and Telco verticals, in terms of traditional and online marketing (Direct Response marketing, Branding, data and technology solutions, ad-tech, partnerships, CRM)
Experience working effectively with cross funtional teams and all levels of management (internally and externally)
Strong communication and collaboration skills and a great team player
Fluency in English is essential, Dutch a nice addition

Client Solutions Manager Resume Examples & Samples

Quantitative thinker with advanced Excel skills, experience with analyzing datasets and delivering actionable insights
A preferred knowledge of SQL, relational databases, and/or statistical packages such as R, SAS, SPSS a plus
Excellent communicator with ability to confidently present ideas

Client Solutions Manager, Direct Response Resume Examples & Samples

3+ years’ experience working directly with marketing, media, finance, consulting, and/or companies in X industry, with track record of problem solving and thought leadership
Experience working effectively with XFN teams and ability to influence key stakeholders
Proven track record of delivering on quota and obtaining positive reviews
Aptitude to learn new and complex systems quickly

Client Solutions Manager MBA Intern Resume Examples & Samples

Partner with Client Partners, Client Solution Managers and Vertical Leadership to define Facebook's overall approach and focus in the vertical
Develop work plans, synthesize market related data, lead analysis and help define the overall business approach to Facebook’s success in the vertical
Identify and implement best practices and tools for client interaction, sales and services for Facebook, based on advertiser and agency knowledge
Identify and prioritize business opportunities that increase the effectiveness of and impact made by the team
Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders, synthesize feedback and adjust plans accordingly
Current First Year MBA Student with a graduation date between December 2017 and August 2018
Prior experience working directly with Fortune 1000 marketers and/or traditional and new media companies (established relationships with key customers in Travel, Ecommerce, CPG, Autos, Government, Restaurants or Ad Agency industries a plus)
Ability to structure, negotiate, and maintain significant and complex strategic relationships (financial modeling and analysis, and familiarity with advertising terms & conditions preferable)
High level of comfort presenting key client issues in an effort to be the customer advocate within Facebook
Limited travel may be required
Permanent U.S. work authorization required as company sponsorship is not available

Client Solutions Manager Resume Examples & Samples

Understanding of investment environment, including detailed knowledge of all investment markets
Understanding of derivatives instruments from both a payoff perspective and operational aspects of derivative implementation
Ability to talk with senior management at clients on investment and portfolio topics
Understanding of regulatory environment for insurance and pension funds (per individual specialisation)
Good analytical skill with ability to work with tools to develop solutions accordingly (e.g. good excel skills)
Energetic and forward looking, with ability to work to common goals without close supervision
Decisive with a willingness to take ownership of problems and their solutions

Client Solutions Manager Resume Examples & Samples

Marketing Solutions Expert: both brand and performance marketing
Work and collaborate with diverse group of internal cross-functional teams
Understand and execute global marketing
Drive and measure brand metrics
Proven record of using data to solve problems: knowledge in SQL is a great advantage
Demonstrated knowledge of digital media platforms, advertising success metrics, and industry trends (Direct Response marketing, funnel management, retention, data and technology solutions, ad-tech, partnerships, CRM) is a great advantage
Experience working effectively with cross functional teams and all levels of management
Ability to communicate, collaborate and work effectively in a team
Ability to act as a consultative agent to a client, establish meaningful relationships and drive clients to actions

Client Solutions Manager, Agency, Benelux Resume Examples & Samples

Customer and Industry Knowledge
4+ years’ experience working for a media agency and/or directly with marketing, media and/or consulting companies
Experience with aligning solutions and measurement to client business objectives
Strong project management abilities, with experience in completing projects with minimal direction and high attention to detail
Experience in supporting the execution of account growth strategy and action plans as part of a team
Demonstrated ability to build strong working relationships with and influence internal and external partners
Proven track record of change in an organisation or on an advertiser(s)
Advanced written and verbal communication skills with the ability to articulate and present solutions
Avid knowledge of competitive landscape
Extensive experience as a Facebook user and familiarity with Facebook’s ad products highly preferred
Strong communication and collaboration skills and a great team player Regular travel to Netherlands
Fluency in Dutch and English required

Client Solutions Manager Resume Examples & Samples

6+ years of experience in analytical or commercial field instead
Proven quantitative and analytical skills
English is required

Client Solutions Manager Resume Examples & Samples

Lead a small portfolio of Facebook’s top brand and agency partners through all advertising related aspects of their presence on the Facebook platform in Central America
Communication and project management skills
Willingness to travel Fluent in English and Spanish Experience working with SQL or statistics packages such as Stata/R/SPSS/Matlab is a plus

Client Solutions Manager, Fmcg Resume Examples & Samples

Develop a deep knowledge of Digital Marketing, Ecommerce, and accompanying Facebook solutions
Work and collaborate with diverse group of internal cross functional teams
Serve as external product consultant educating clients and agencies on product solutions and best practices, and ultimately grow existing business partnerships
Analyse data and insights to guide strategy and implementation of Facebook solutions Platform and Product Expertise
Translate business objectives into campaign strategy, proposing campaign structures and implementing measurement
Demonstrated understanding of the FMCG / CPG industries, and key clients within it preferred

Client Solutions Manager Resume Examples & Samples

Lead a small portfolio of Facebook’s top brand and agency partners through all advertising related aspects of their presence on the Facebook platform in Mexico
Work within an account team to develop and grow deeper partnerships with clients in different verticals
4+ years experience
Fluent in English and Spanish Preferred Qualifications

Client Solutions Manager, Mena Resume Examples & Samples

Industry Knowledge & Relationship Management
Show motivation, passion & dedication towards our partners and goals. Display eagerness to have strong impact internally and externally that translates into concrete change at industry, regional & global level
Willing to learn, grow, push yourself out of your comfort zone, to be challenged and challenge others to achieve the best outcome for Facebook and our partners
Have good relationship & communication skills
Demonstrated analytical thinking & data analysis that resulted in delivering actionable insights/recommendations
Project management abilities, with experience completing projects with minimal direction with high attention to detail. You are able to prioritize you work, focus on impact and take initiatives

100

Client Solutions Manager, Hebrew Resume Examples & Samples

Serve as external product consultant educating clients and agencies on product solutions and driving product adoption
Media Strategy
Media & Measurement Strategy and Implementation
Project Management and Internal Operations
Drive and measure brand and performance metrics
Good relationship & communication skills. Ability to communicate, collaborate and work effectively in a team
Project management abilities, with experience completing projects with minimal direction with high attention to detail. You are able to prioritize your work, focus on impact and take initiatives. Ability to manage complex work streams while maintaining strict attention to details
Demonstrated analytical thinking & data analysis that resulted in delivering actionable insights/recommendations. Advanced Excel skills, experience with analyzing datasets and delivering actionable insights
Effective and creative problem solving and decision making skills
Available to relocate to Dublin, Ireland

101

Client Solutions Manager Resume Examples & Samples

Manage complex work streams to optimize marketing objectives for clients
Manage Analytics and dashboards to advise clients
Ability to confidently present to build ongoing relationships with external clients. Preferred qualifications
Knowledge of SQL or relational databases
Experience with statistical packages such as R, SAS, SPSS

102

Client Solutions Manager, Activation Resume Examples & Samples

Media Planning, Strategy & Measurement, and Optimization
Articulate and update clients on FB product and developments
4+ years’ experience working directly with marketing, media and/or consulting companies and demonstrated leadership experience required
Experience working effectively with XFN teams and all levels of management (internally and externally)
Experience with statistical packages such as R, SAS, SPSS a plus

103

Client Solutions Manager, CPG, Italian Resume Examples & Samples

Has a deep knowledge of (Digital) Marketing, Technology, and accompanying Facebook solutions
Able to present in front of C-Level representatives at key clients
Extensive experience as a Facebook user and familiarity with Facebook’s ad products preferred
Demonstrated understanding of the Ecommerce/ Online Dating industry, and key clients within it preferred
Strong ad tech background and analytical expertise

104

Client Solutions Manager Resume Examples & Samples

Supports Global Client Solutions Director and Senior Client Solutions Managers to create complex learning program solutions for clients
Provide support to initiate and implement assessment products (i.e. PM Appraise, BA Appraise, PM, and PM360)
Demonstrated ability to gather requirements
Experience with a learning content management systems (LCMS)

105

Client Solutions Manager Resume Examples & Samples

Min 8-10 years’ previous experience in marketing, media and/or consulting companies
Experience within the marketing industry and business development trends within the industry, preferably with a Consumer and/or Retail expertise
Willingness to travel 15-25%

106

Client Solutions Manager, Telco Resume Examples & Samples

Develop deep knowledge of digital marketing, and Facebook solutions
Develop strong expertise in the UK Telco & Tech industries Build and manage relationships with key clients and agency partners (media, creative, marketing partners)
Analyse data and insights to guide strategy and implementation of Facebook solutions Drive education on Facebook product, company updates and share Facebook best practices as relevant to client or agencies' business
Demonstrated understanding of the Telco & Tech industries, and key clients within Telco or Tech verticals preferred
Experience providing insights and campaign optimisations/recommendations
Advanced written and verbal communication skills with the ability to articulate solutions Ability to guide adoption of products/solutions

107

Client Solutions Manager Intern Resume Examples & Samples

Our mission is to help marketers recognize the power of Facebook and be the number one growth driver for businesses large and small. The day in the life of someone in sales changes daily and varies by book of business. As an intern you will be helping clients drive results for their marketing campaigns through product solution consultation and education, advising best practices, analyzing data and insights, and operational support. Interns are placed on teams by vertical and help teams manage a book of business within these verticals. Success in these roles requires
Strong critical and strategic thinking skills
Highly analytical and exceptional communication skills
A willingness to experiment
The ability to thrive in a dynamic, team-focused environment
A passion for helping others achieve results
Current BA/BS student with a graduation date between December 2017 and August 2018
Analytical experience

108

Head of Client Solutions Manager, Korea Resume Examples & Samples

Drive and ability to develop a team at an overall and individual level, supported by management or mentor experience (2+ yrs)
Strong analytical and strategic thinking, with the ability to identify key opportunities and transform them into action
Ability to prioritize and manage multiple projects alongside strategic and team management responsibilities
Highly motivated self-starter with the ability to thrive in a constantly changing environment

109

Client Solutions Manager Resume Examples & Samples

Develop and maintain relationship as single point of client contact 45%
Define business requirements and customize the program set-up feature 25%
Manage contract negotiations and contract administration 20%
Quality Assurance/Process Improvement 10%
· Develop and maintain relationship as single point of client contact for internal and external
Information. Serve as business consultant and manager on behalf of client
· Develop a strategy and manage an action plan to allow for 10 to 20% annual organic growth
· Build and maintain positive relationships with clients and all internal departments to deliver service as outlined in the program objectives
· Define business requirements and customize the program set-up features to the client's specifications and target KPI’s (Key Performance Indicators)
· Manage contract negotiations and contract administration for client relationships
· Conduct daily/regular internal Operational meetings to review Teleservices performance
· Participate in call monitoring/calibration sessions and IT planning meetings
· Conduct Monthly and Quarterly business review sessions with clients
· Coordinate corporate resources and services to meet client program objectives and KPI’s
· Coordinate/balance resources across functional departments to meet client specifications and
Internal financial goals (departments including: IT, HR, Training and Quality, Operations, MIS, Finance and Legal)
· Identify and communicate processes to continually enhance the quality of services to clients as well
As improvements to productivity and business/client financial goals
· Prepare and review client invoices for accuracy. Make revisions as necessary assuring billing accuracy and integrity
· Manage the internal financial forecasting requirements and be responsible for meeting corporate profitability goals
· Effectively handle any concerns, problems and/or objections the client may have relating to the planned program and the associated business objectives
· Provide consultative support to assist client in meeting business goals. Additionally, offering solutions
To enhance client performance and expand the services provided
· Conduct regular Client Satisfaction Surveys and evaluations (informal and formal)
· Participate in Client Prospect meetings
· BA/BS in business, marketing, communications, retail management or related degree
· Excellent interpersonal, written and oral communication and organizational skills
· Ability to manage numerous programs requiring extreme attention to detail
· Flexibility and versatility in problem analysis and resolution
· Minimum of 3 years in teleservices operations environment with a minimum of 1 year in project management/client management
Minimum of 1 year in managing program financials in an outsourced environment or equivalent P&L management experience

110

Client Solutions Manager Resume Examples & Samples

5+ years’ experience in digital media and/or brand marketing space
Experience presenting to external clients
Experience building relationships with marketing decision makers in industry
Experience with Excel and analyzing datasets
Experience managing projects end to end
Experience with the industry or business trends in the industry
Experience working with XFN teams
Understanding of and ability to interpret advertising metrics
Ability to identify up-sell opportunities

111

Client Solutions Manager, Digital Disruptors Resume Examples & Samples

Build and manage relationships with key clients and agency partners (media, creative, marketing partners, etc.)
Guide media and creative strategy, planning, and implementation of campaigns to deliver against Key Performance Indicators
Project manage complex work streams
5+ years experience working directly with marketing, media, finance, consulting, and/or companies with track record of problem solving and thought leadership
Demonstrated experience with problem solving and decision making skills
Demonstrated track record of delivering on quota

112

Client Solutions Manager Resume Examples & Samples

Work within an account team to develop and grow deeper partnerships with clients from Travel verticals
Leverage large and abstract data sets to provide easily understandable and actionable insights for advertising campaigns
3+ years experience working with digital platforms Experience implementing and optimizing campaigns with different media platforms
Knowledge in Performance verticals
Strong communicator with quantitative and analytical skills

113

Client Solutions Manager Resume Examples & Samples

Experience with the industry or business trends in the industry (branding and direct response marketing, data and technology solutions, ad-tech, partnerships, CRM)
Knowledge of relational databases required, SQL a plus
Ability to contribute to the acquisition strategy for Argentina by driving rapid growth among identified clients and hunting for new businesses

114

Client Solutions Manager Resume Examples & Samples

Use research and insights that will: 1. Help Facebook further develop and evolve our advertising platform and guidelines
At least 3 years of experience in an account management and/or data analysis role
Ability to take initiative and lead where necessary
Ability to spot trends/patterns and identify marketing opportunities in a timely manner
Demonstrate ability to think strategically about complex issues on a macro and micro level, leading to thoughtful recommendations and action plans
Ability to prioritize work and focus on high-priority tasks
Be a strong communicator to both internal and external stakeholders
Strong understanding of Facebook's vision and advertising proposition

115

Client Solutions Manager, Finserv Resume Examples & Samples

Drive education on Facebook product, company updates and share Facebook best practices as relevant to client or agencies' business
Demonstrated understanding of the Financial Services industry, and key clients within it preferred
Financial Services or consultancy background preferred
Demonstrated ability to influence internal and external stakeholders - anticipating challenges and objections
Providing solutions and guidance with support

116

Client Solutions Manager Resume Examples & Samples

Account Management of a portfolio of advertisers from the (e)commerce industry
3+ years’ experience working directly with marketing, media and/or consulting companies and demonstrated leadership abilities required
The ideal candidate will have an understanding and passion for digital natives, digital adoptors, in terms of traditional and online marketing (Direct Response marketing, Branding, data and technology solutions, ad-tech, partnerships, CRM)
Experience working effectively with cross functional teams and all levels of management (internally and externally)
Relationships with marketing decision makers in industry an advantage
Advanced Excel skills, experience with analysing datasets and delivering actionable insights
Fluency in English is essential, Dutch an advance

117

Senior Client Solutions Manager Resume Examples & Samples

Interface on a regular basis with client to report on project status (bi-weekly, monthly, or as required)
Be familiar with and deliver all required project deliverables (including periodic reports)
Design, develop and manage instructor-led, virtual, and online course customization projects based on requirements provided by client and the business development team using a content management system
Apply project management skills to projects in a virtual and global environment including managing scope, cost, and schedule; managing stakeholders, and managing changes as appropriate
Act as a consultant on pre-sales calls/activities with client in support of future course development, competency development, and proposal solutions
Support Global Client Solutions Director and Senior Client Solutions Managers to create complex learning program solutions for client
Facilitate stakeholder relationships throughout the course customization project lifecycle, including appropriate communications with external (client, vendors, contractors) and internal stakeholders (e.g., business development managers, executives)
Plan and facilitate meetings
Prepare and submit status reports to manager
Provide course development product and process knowledge through formal and informal presentations to business development and program managers, client, and prospects
Travel to client site in Houston, TX for kickoff, design, walkthrough, and pilots is expected (approximately 25% annually)
Bachelor’s Degree required, advanced degree preferred
Minimum of 7 years’ experience developing adult education/training courses
Project Management Professional certification preferred
Experience with competency identification, development, and assessment is preferred
Exceptional project management skills
Experience with multiple virtual classroom, eLearning, and video platforms a plus

118

Client Solutions Manager Resume Examples & Samples

Assist Client Solutions Manager function in managing day to day operational tasks, such as
Provide answers to product questions and assist in product/tools education
Provide troubleshooting support to resolve issues by investigating issue and managing troubleshooting process
Identify optimization opportunities
Manage account creation process
Submit and manage operational requests with our team
Assist in RFP process
Assist reporting needs
3+ years experience in digital media industry preferred
Excellent written and vertical communication
Proven ability to be able to manage multiple work streams at a time with high attention to detail
Advanced Excel skills and experience working with data preferred
Strong passion for problem solving and customer service
Passion for social media and general knowledge of advertising industry

119

Client Solutions Manager, Southern Europe Resume Examples & Samples

Sales and cross-functional collaboration Partner with Sales Managers, Client Partners and Client Solutions Managers (across France, Spain, Italy and Portugal) and key cross-functional teams (rPMM, Measurement, Creative Shop, Auction Dynamics and Solution Engineering) to make sure that full potential value is delivered to the 20 customers of the Digital Native Club and best practices are leveraged and shared across EMEA. The CSM Southern Europe will mainly focus during the first 6 to 9 Months on 20 customers in Southern Europe. They are members of the Digital Native Club and they are beta-test advanced solutions in the Digital Native space
Program Management: Based on the learnings of the Digital Natives Club (20 customers), oversee the execution of the Southern Europe strategy with Digital Natives customers, which is one of the top priorities in the region. Set deadlines, coordinate the action plans and keep the teams accountable in delivery. The objective being to scale the learnings across all the Digital Natives customers of Southern Europe
Sales and cross-functional collaboration Partner with Sales Managers, Client Partners and Client Solutions Managers (across France, Spain, Italy and Portugal) and key cross-functional teams (rPMM, Measurement, Creative Shop, Auction Dynamics and Solution Engineering) to make sure that full potential value is delivered to customers and best practices are leveraged and shared across EMEA
Impact on few key selected customers Engage with Client Partners and Client Solution Managers in the region on few key selected customers to co-develop with them the future of Facebook’s solutions with Digital Natives Customers
Partner with sales teams on local business practices and ensure alignment with all teams
Ensure that the Digital Natives Strategy contributes to the broader strategy and business results in Southern Europe (and EMEA)
7+ years’ experience working in consulting and with Digital Natives companies and demonstrated leadership experience required
Broad experience with the digital industry and business trends in the industry (ad-tech, creativity, agencies, Measurement)
Knowledge of SQL or relational databases preferred
Ability to communicate, collaborate and work effectively on a international team
Profound understanding of advertising success metrics

120

Client Solutions Manager Resume Examples & Samples

Develop a deep knowledge of Digital Marketing and accompanying solutions within the Facebook family of apps Relationship Management
Build and manage relationships with key clients and partners including Facebook marketing partners, performance and or creative agencies
Work and collaborate with diverse group of internal cross-functional teams Marketing Solutions Expert
In partnership with your Client Partner, identify, create, and implement marketing solutions grounded on achieving measurable business results for our partners
Analyse data and insights to guide strategy and implementation of Facebook solutions Platform and Product Expertise Media Planning, Strategy, and Measurement
Translate business objectives into campaign strategy, proposing campaign structures and implementing measurement solutions Measure & interpret KPI's to optimize campaign performance and recommend innovative media solutions
An ability to understand, analyse and use data to implement and drive successful client solutions
Advanced Excel skills, experience with analyzing datasets and delivering actionable insight

121

Client Solutions Manager, Ecomm, Dach, German Resume Examples & Samples

As *the Facebook Marketing Solutions Expert* in your pod, you will identify, build, and implement marketing solutions grounded on achieving measurable business results for your clients, in partnership with your Client Partner
You will make use of data to guide the strategy and implementation of Facebook solutions for your clients, and to deliver actionable insights on the performance and optimization potential of Facebook marketing campaigns
Serve as external consultant to educate clients and agencies on product solutions and adoption
Outline and lead the Creative, Media & Measurement set-up to deliver against your clients' critical metrics
Lead internal account operations and portfolio management (e.g. troubleshooting issues, account set up, etc.)
Experience producing and interpreting data-sets on which to deliver actionable insights, which can be confidently presented to external clients
Effective and creative problem solving and decision making skills, and the curiosity and hunger to learn in an ambiguous environment
Experience working directly with marketing, media and/or consulting companies having demonstrated project leadership experience

122

Head of Client Solutions Manager, SEA Resume Examples & Samples

Coach, Support and Develop
Drive and ability to develop a team at an overall and individual level, supported by management or mentor experience (7+ yrs)
Ability to lead presentations and drive decisions at a senior management level – internally and with our external advertising partners
Understanding and experience in the digital marketing space in SEA is an advantage

123

Client Solutions Manager Resume Examples & Samples

Customer and Industry Knowledge Develop a deep knowledge of Digital Marketing and accompanying solutions within the Facebook family of apps
Relationship Management Build and manage relationships with key clients and partners including Facebook marketing partners, performance and or creative agencies
Marketing Solutions Expert In partnership with your Client Partner, identify, create, and implement marketing solutions grounded on achieving measurable business results for our partners
Media Planning, Strategy, and Measurement Provide and oversee Facebook marketing strategy, aligning it with the client's key business objectives
Translate business objectives into campaign strategy, proposing campaign structures and implementing measurement solutions
Measure & interpret KPI's to optimize campaign performance and recommend innovative media solutions
Experience and being comfortable with using data to drive and implement successful client solution
. Experience presenting to external stakeholders at a variety of levels

124

Client Solutions Manager, Telco, Dach Resume Examples & Samples

As the Facebook Marketing Solutions Expert in your pod, you will identify, build, and implement marketing solutions grounded on achieving measurable business results for your clients, in partnership with your Client Partner
Deliver actionable insights on the performance data and optimization potential of your clients' Facebook marketing campaigns
Outline and lead the Creative, Media & Measurement set-up to deliver against your clients' business metrics
Project manage work streams, collaborating with a diverse group of internal cross functional teams and partners
Being comfortable with producing and interpreting data-sets on which to deliver actionable insights, and to present these confidently to external clients
Experience collaborating effectively with XFN teams, demonstrating attention to detail, and involving all levels of management
Consistent track record of delivering on quota and obtaining positive reviews
Excellent verbal and written communication skills in English, and native level German

125

Client Solutions Manager Resume Examples & Samples

Develop and deliver a retailer work plan that champions the customer and drives sustained growth through partnership with manufacturers
Deliver brilliant work that is clearly measured and the commercial value of dunnhumby is communicated to the retailer
Embed global dunnhumby solutions into the retailer and champion key innovations that can be rolled out creating additional value for the retailer and their customers
Develop strong relationships with client contacts to ensure the relevance, timeliness and quality of dunnhumby deliveries
Manage and support a team to build their capability by providing coaching and feedback, ensuring that they feel engaged and motivated
Apply technical and organisational knowledge to identify improvement opportunities/efficiencies
Input into internal capability development to meet the needs of the retailer and manufacturer to deliver growth
Data Interpretation
Solution Design, Development & Deployment
Statistical Modeling
SAS / SQL Programming
Quality Assurance and Testing
Insight Analysis
Story-telling using data and insight
Set challenging goals

126

Client Solutions Manager Resume Examples & Samples

Partners with Client Solutions Sr. Director to develop and implement a plan to grow revenue and market share
Executes upon sales growth and retention plan for assigned team/accounts
Leads sales team through communication of performance expectations. Provides direct support as needed to sales staff through participation in sales calls or other related activities. Coach sales staff to enhance their effectiveness, holds them accountable for results
Partners with Client Solutions Sr. Director to obtain market intelligence and tools needed to support development of business of our clients and Inventory Solutions
Manages and leads new and experienced Client Solutions team
Recruits, hires, and develops sales team
Works closely with multiple levels within automotive (franchise and independent) dealerships, automobile associations, automotive dealer groups
Works directly with management team, product, IT, Sales Effectiveness, and customer care professionals
Sells through all Inventory Solutions channels and supports all Cox Automotive Groups
Utilizes CRM tool on a daily basis to monitor sales results and ensures Client Success Executives are 100% compliant in its usage and using the tool effectively
Implements promotions and/or special incentives as needed to drive desired business results
Implements rate negotiation and volume plans as authorized
Builds strong lasting relationships with clients and leadership at operating locations
Manages day to day service issues through appropriate Manheim product channels
Trains and encourages utilization of all Manheim products and services
Embraces World-Class Sales Organization and strategy to continue growth and maximize efficiencies
Engage Client Solutions Executives on a daily basis to support sell solutions based on opportunities across Cox Automotive
Utilize Salesforce.com to manage Sales team with client needs and opportunities and ensure all open items/tasks is up to date and transparent to all sales and operations members across the organization
Monitor daily/weekly/monthly Opportunity Management plans within Sales team
Review and provide feedback on performance with Sales team
Provide feedback and insight to Sales Operations regarding territory alignment and quotas
Ensure team alignment to Client Solutions Sr. Director and VP, Dealer Sales
Review e-mails and telephone messages for follow up and completion
Ensure processes and communications with auction locations is being executed by clients and auction operating locations as expected
Ensure clear accountability and communication lines for clients with auction operating locations
Working knowledge of sales and marketing techniques and best practices
Skills in communication, customer service, and relationship building
Previous experience in a sales leadership role with a proven track record of success
Minimum of 3 years proven success in outside sales and service; automotive, auction, wholesale internet sales a plus
Experience in developing new business from prospects as well as existing customer base
Ability to work in a high performance, fast-paced team environment; easily able to grasp in-lane and online products and services and how to leverage in a competitive marketplace
Understanding of the retail/wholesale marketplace in an operational context to best position the Manheim Value Proposition
Ability to use Internet and MS Office effectively with strong knowledge of Microsoft Excel
Excellent problem solving and negotiation skills
Ability to work effectively and collaboratively within a matrixed organization
50-70% Travel

127

Client Solutions Manager Resume Examples & Samples

Ability to communicate, collaborate and work on a team
Self-starter, ability to topple challenges with limited resources
Ability to present to external clients
Track record of building relationships with marketing decision makers in industry
Excel skills and experience with analyzing datasets
Ability to manage projects end to end

128

Client Solutions Manager Resume Examples & Samples

General Management Oversee delivery and revenue recognition for the businesses/accounts you are assigned to Identify up-sell opportunities across your accounts and partner with the Client Partners to drive incremental revenue
Relationship & Management
Platform & Product Expert
Strong performance marketing background
Experience with statistical packages an advantage
This is a 14.5 months maternity contract

129

Client Solutions Manager Resume Examples & Samples

Responsible for the business development of product and services solutions to Cisco’s major
Minimum of 10-15 years of experience in sales and marketing and/or services delivery
Have demonstrable track record of successful selling of large scale technology solutions and in
Clearly understand the solution selling approach and must be comfortable to work in a matrix
Demonstrated track record of building businesses in Hong Kong & Macau as well as China

130

Client Solutions Manager, Peru Resume Examples & Samples

Outlines measurement solutions and appropriate campaign structures based upon key KPI’s
Advanced Excel skills, experience with analyzing data-sets and delivering actionable insights
Ability to communicate, collaborate and work effectively on a team
Ability to contribute to the acquisition strategy for the Peruvian market by driving rapid growth among identified clients and hunting for new businesses. Advanced English and Spanish

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