Operations Analytics Resume Samples

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S Witting

Shannon

Witting

6352 Walter Forks

Chicago

+1 (555) 933 2657

6352 Walter Forks

Chicago

Phone

p +1 (555) 933 2657

Experience Experience

Chicago, IL

Operations Analytics

Chicago, IL

Hyatt Inc

Chicago, IL

Operations Analytics

Statistical programming in tools like R/PYTHON/MATLAB/C++/ SAS
Develop, maintain and analytical models
Knowledge of full life cycle development methodologies
Mentor and train junior developers and modelers
Support Management team on client proposals and other sales activities
Highly numerate – having a strong technical knowledge is key. You’d build data analytics and business modelling solutions a variety of techniques, including formal Operational Research approaches such as optimisation and/or simulation
Communication – communicating effectively with the engagement manager, the client, and other members of the team, in a concerted effort towards delivering work products of the highest standard

Los Angeles, CA

Senior Mgr Campaign Operations & Analytics

Los Angeles, CA

Abernathy LLC

Los Angeles, CA

Senior Mgr Campaign Operations & Analytics

Serve as the organization’s business lead for the PEGA application suite, real-time decision engines, and underlying data structures that support execution and measurement
Assemble and present campaign results as well as customer insights to USCC’s Direct, Lifecycle, and Digital Marketing teams
Lead, mentor, coach, and train the team to become expert users in all CRM applications, PEGA, SAS, SQL, and campaign measurement; including leading manager-level to enhance campaign processes and analytics
Architect all new campaign processes to support lifecycle marketing objectives, and develop strategic roadmap to deliver new campaign execution and measurement functionality to stakeholders
Lead the design and development of campaign audit and measurement processes
Oversee the delivery of trigger, outbound, and inbound campaigns, including secure data file transmission processes between USCC and implementation vendors
Lead the efforts to leverage PEGA and the enterprise data warehouse (EDW) to develop and automate campaign performance tracking, including basic metrics (sent, open, clicked, response, and conversion) as well as more advanced MROI calculations

present

Philadelphia, PA

Director, Admissions Operations & Analytics

Philadelphia, PA

McLaughlin, Zemlak and Schinner

present

Philadelphia, PA

Director, Admissions Operations & Analytics

present

Manage data exchanges with vendors, including adjustments to meet provided specifications
Develop a training system and operations manual for the CRM. Assess and improve system usage and efficiency
Work closely with IT, Registrar, Financial Aid and other campus offices on integration of data with Student Information/Data Systems
Develop, implement, and maintain automated communication plans
Manage outside application software vendors (CASPA and others)
Coordinate dissemination of system-related information and reports to participating departments
Responsibility handling confidential information

Education Education

Bachelor’s Degree in Engineering

Ashford University

Bachelor’s Degree in Engineering

Skills Skills

Stakeholder management – strong stakeholder management skills with the ability to manage client communications and build enduring relationships
Business development – significant experience of selling and operating engagements in a consulting or other professional services environment
Direct experience of business development and selling analytical solutions in a consulting or professional services environment
Business understanding – strong understanding of business issues and how advanced analytics and modelling can be applied to improve decision making
Drive warranty cost reductions, warranty cost recovery optimization and quality improvements with Analytics and machine learning technics
Risk Aware – you’ll manage Work In Progress assignments for Seniors and identify risks where appropriate
Previous direct experience of working within or providing specialist modelling/analytical support for operational performance improvement, or developing analysis which underpins strategic change
Competence in using database management software, statistical and predictive modelling and data visualization software
Communication - communicating effectively with the engagement manager, clients, and other members of the team that you will coach, in a concerted effort towards delivering work products of the highest standard
Support - assisting senior team members in developing new business as well as developing more junior members of the team

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15 Operations Analytics resume templates

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Partner Operations & Analytics Specialist Resume Examples & Samples

Must-have: Minimum 3 years related working experience i.e. sales operations, financial analysis, channel operations, etc
Must-have: proficient in SalesForce.com
Must-have: Proficient in Powerpoint, Excel, Access, Word, Outlook and various other PC tools
Highly motivated. Takes personal responsibility to achieve goals
Adaptable, flexible and able to hit the ground running
Excellent customer focus and adaptability
Problem solver, logical thinker, self-starter

IBM Operations Analytics for z Systems Developer Resume Examples & Samples

Solid experience on JavaScript((angular/bootstrap)
Solid experience on development or testing on z/OS is a plus
Experience on Assembler or PL/X programming is a plus
Good team player and willing to take responsibilities
Creative thinking and passion for technologies

Partner Operations & Analytics Specialist Resume Examples & Samples

Provide an outstanding level of support by answering Partner queries and responding to Partner needs in a professional, service-oriented manner and to maintain the highest level of Partner satisfaction, by seeking first call resolution. On-board new partners and drive sales enablement through education of tools, resources and processes
Modelling effective communication skills, APAC Partner Response Associates must be knowledgeable about Polycom products, services, tools programs and processes, across all theatres
Ensure partner maintains certifications criteria
Create and distribute Monthly Certification report to Polycom Sales and Marketing to ensure they understand the status of their channels in the Certification Program Profile
Take full ownership from start to resolution in solving Partner queries and requests
Facilitate on-boarding new Partners and provide training on internal tools and processes
Develop and maintain relationships with key decision makers and sales teams within your partner base, through telephone and email contact, to educate Partners on Certification training by arranging regular calls/live meetings/in country workshops
Work with other departments internally to improve processes, provide suggestions and drive initiatives to increase Partner’s satisfaction
Actively participate in the team's objectives to develop; recommend changes to existing methods and systems to increase the accuracy, efficiency and responsiveness of the APAC Partner Response Team as a whole
Must-have: Minimum Diploma qualification
Must-have: 3 to 5 years related working experience i.e. sales operations, financial analysis, channel operations, etc
Highly preferred: proficient in SalesForce.com or any CRM tools

IBM Operations Analytics for z System Developer Resume Examples & Samples

Follow Software Development process regarding all related activities including Design, Code, Implementation, Unit Test, Function Test and Documentation
Implement high and low level designs
Code and implement specific components with full ownership
Ensure that the implemented components are unit tested and ready to be integrated into the product
Create and execute automated function test cases to validate function being delivered
Provide fixes to defects identified by the verification team during the software development life cycle
Identify and implement product requirements & improvements
Solid knowledge in computer science
Java and JavaScript programming skills
Fluent in English (is a must)

Operations & Analytics Lead Resume Examples & Samples

Design the data workflow from Data-in through to customer report generation
Work with IT to implement the workflow
Create the calculations and logics to support the customer reports
Manage a team of automotive analysts
Work closely with Commercial and Retail to assure relevant customer compensation packages are created
Work with external data providers and tech partners to assure the processing of all transactional data
Work with data Sciences to create internal user tools to reduce manual research efforts
Create and monitor quality KPIs

Operations Analytics Intern Resume Examples & Samples

Formulate and apply mathematical modeling and other optimization methods to develop and interpret information that assists management with decision making, policy formulation or other managerial functions
Play a crucial role in developing world class logistics and distribution capacity planning and diagnostics, network design, flow path modeling and operations research on regional and global levels
Help drive decisions that optimize total cost, lead time and inventory on strategic and tactical, and more opportunistic levels
Present compelling, validated stories to all levels of organization, including peers, senior management and internal customers to drive both strategic and operational changes in business
Current enrollment at a university within the U.S., pursuing an M.S. or Ph.D. degree in Operations Research, Industrial Engineering, Mathematics or a related field
Must be returning to school upon completion of this internship to continue current or advanced program of study
Creative, proactive, bold and out-of-box thinking
Theoretical and practical knowledge of operations research and mathematical optimization concepts is a must
Expertise in many of the following: Mathematical modeling, simulation, decisions analysis, stochastic models, system dynamics and forecasting
Experience and passion for solving analytical problems involving big data sets using quantitative approaches to generate insights from data
1+ years experience with commercial optimization software (i.e., CPLEX, Xpress, Gurobi etc)
Strong business aptitude, the ability to rapidly learn new problem domains, and become conversant in the domain with subject matter experts
Strong publication record in leading scientific journals
Strong organizational, interpersonal, and proven problem solving abilities
Ability to work in a matrix environment, leading & influencing people at varying levels of responsibility
Proven ability to communicate complex qualitative analysis in clear, precise and actionable manner

Operations Analytics Experts Resume Examples & Samples

Statistical programming in tools like R/PYTHON/MATLAB/C++/ SAS
Provide specific training and guidance to development factory to ensure data integration activities around base and aggregate tables align with the analytical models
Support Management team on client proposals and other sales activities
Ability to work with data visualization tools like Tableau, Qlickview, Spotfire
Ability to meet travel requirements, up to 100%
Experience working with offshore teams
Postgraduate degree (MSc/Phd)
Motivation to work on Big Data and IoT projectsMathlab,C++,Python

Operations Analytics Resume Examples & Samples

Manage and manipulate data sets, including: defining variables, performing calculations and summarizations, and creating solutions to address client business solutions
Develop innovative thought leadership and contribute to the creation of points of view on re-usable models by industry solution
Develop, maintain and analytical models
Knowledge of full life cycle development methodologies
Mentor and train junior developers and modelers
Ability to work collaboratively with offshore development teams and provide guidance to ensure quality deliverables
Specific Skills for forecasting area
Between 4 and 5 years of experience
Experience in statistical modeling, machine learning, artificial intelligence and in Statistical tools such as R, SAS, Python (preference R)
Professional English required
Consultancy experience

Manager, Operations, Analytics, & Tools Resume Examples & Samples

Work directly with Sales and Marketing management to understand business priorities, identify strategic initiatives, and deliver on analytical solutions, reporting, system enhancements and process improvements that drive efficiency and effectiveness within the organization
Determine, measure and analyze metrics that will allow us to understand in-depth the drivers of Sales Force efficiency and effectiveness, allowing us to fine tune performance
Organize, frame and deliver those metrics in databases, dashboards and other tools to leadership and the sales force so that we can leverage them on a daily basis to drive step-change improvements in Sales efficiency, effectiveness, productivity and growth in overall revenue and digital sales
Establishing standard operating mechanisms for reporting that efficiently support the sales organization
Lead and support key Sales and Marketing strategic projects with detailed insight, structuring and analysis; present insights and recommendations to Sales and Marketing leadership; drive operational implementation of recommendations after gaining buy-in
Lead and support ad hoc analysis and special projects as needed by Sales and Marketing Leadership
Bachelor’s Degree, preferably in an analytical / STEM based major. MBA or Masters in a Technical Field (Finance, Computing, Engineering) a Plus
Minimum 6-8 years’ work experience in either or combination of

IBM Operations Analytics for z Systems Development Developer Resume Examples & Samples

Solid experienced on Java/JavaScript programming
Experience with angular is a plus
Network/Linux experience is a plus
Docker experience is a plus
Experience with analytics tools such as Spark, Splunk, Elastic is a plus
Fluent English speaking, listening and writing

Senior Manager of Operations Analytics Resume Examples & Samples

Strong experience in business analytics and large-scale/high-impact business performance management
Strong ability to manage multiple operational tasks in a fast paced and demanding environment
Ability to optimize transportation and warehouses processes and enhance competitive advantage/ customer experience where they relate to Transportation
Support change rather than maintain the status quo and to bring about change via relationship management skills rather than merely through technical excellence
Understanding of analytical simulations and assessments
In-depth knowledge of operating and analysis tools; solution driven approach to system and process; advanced computer literacy (Excel, PowerPoint, Outlook, Word); Data-warehouse analysis
Planning and Organizing: Able to evaluate priorities appropriately; apt at resolving conflict and able communicates intentions clearly; delivering within time constraints
Ability to manage, motivate, and influence employees and partners
Advanced knowledge of Excel, SQL, scripting languages for BI (R, Python)
Familiarity with software systems and experience working effectively and generating effective information with software tools
Demonstrated experience of having worked in very international environment

Operations Analytics Resume Examples & Samples

Highly numerate – having a strong technical knowledge is key. You’d build data analytics and business modelling solutions a variety of techniques, including formal Operational Research approaches such as optimisation and/or simulation
Business understanding – strong understanding of business issues and how advanced analytics and modelling can be applied to improve decision making
Technically minded – you’ll be developing complex analytics solutions using a range of data processing, visualisation and modelling tools. Advanced experience in Excel (VBA) and experience with SQL, visualization packages (eg Spotfire, Tableau or Qlikview) and modelling languages (eg R, Python or SAS) are highly desirable
Communication – communicating effectively with the engagement manager, the client, and other members of the team, in a concerted effort towards delivering work products of the highest standard
A strong academic background, e.g. degree in Operational Research, Statistics or equivalent in a numerate or analytical subject
Previous direct experience of working within or providing specialist modelling/analytical support for operational performance improvement, or developing analysis which underpins strategic change
Competence in using database management software, statistical and predictive modelling and data visualization software

Operations Analytics Resume Examples & Samples

Project Management – strong experience of managing an analytics solution through its life-cycle– requirements definition, specification, data collection, solution design, development, documentation, implementation and user training
Communication - communicating effectively with the engagement manager, clients, and other members of the team that you will coach, in a concerted effort towards delivering work products of the highest standard
Support - assisting senior team members in developing new business as well as developing more junior members of the team
Risk Aware – you’ll manage Work In Progress assignments for Seniors and identify risks where appropriate
A strong academic background, e.g. Degree in Operational Research, Statistics or equivalent in a numerate or analytical subject
Previous direct experience of working within or providing specialist modelling/analytical support for operational performance improvement, or developing analysis which underpins strategic changes

Operations Analytics Analyst Resume Examples & Samples

Create, configure and monitor predictive maintenance models for predicting equipment failure based on periodic or live data feed from client sites
Interface with clients to understand engineering aspects of complex equipment and equipment history to create predictive models
Support pre-sales as well as creation of reusable assets and publications based on past Accenture projects
Minimum bachelor's degree from a university of repute
Excellent English communication skills (written & spoken)
2+ years of overall experience within industry or consulting (preferred) with an international exposure
Experience in one or more of the following areas: data mining, data modeling, statistical analysis, predictive modeling, insight generation, analysis of marketing databases, customer segmentation, customer profiling, acquisition models, retention models, cross-selling models
Deep knowledge of R, Python or SAS
Comfortable functioning in a broadly positioned and highly diverse consulting firm
Excellent team work and ability to work in distributed delivery environment
Skilled in using MS Excel and MS PowerPoint
Mathematics/ Statistics/ Econometrics/ Computer Science background
MSc in statistics/econometrics or related field
Good level of the other foreign language (German/ French/ Italian/ Spanish etc) would be an asset
Other tools like Cognos, SPSS, KXEN, Hadoop, QlikView and other data management tools will be an asset
Knowledge of SQL or other DBMS is preferred
Consulting experience

Operations Analytics Analyst Resume Examples & Samples

Analyze data, prepare and present results of load research projects to the company's management, staff, the operating companies, and regulatory bodies
Support and provide expert consulting services to the users of load research data and computer analysis of it and data access programs to it
Determine the load research needs of the company's business units and translate these into workable action plans and an annual load research work plan
Provide a comprehensive up to date data catalog of prior load research and make it accessible throughout the Southern Company
Provide regulatory requirements for all operating companies as needed to support rate case filings and PSC / intervener information requests
Develop and provide load research analysis tools for analysts and users of load research
Develop effective relationships with clients, peers, and managers

Operations Analytics Resume Examples & Samples

Collect, consolidate and maintain all operations data in support of inbound volume forecasts and associated staffing requirements
Analyze and monitor the real-time adherence of queue conditions and data to effectively gauge service level and response time objectives and reports adherence discrepancies to management in a timely manner
Administer all absences and shift swaps by collecting and granting work schedule adjustments based on service level and response time objectives
Analyze, plan, and distribute daily work schedules for all operations teams by conducting workload statistical analysis and providing historical telephone adherence reports to management
Assists in the development of special forecasts for all operational areas analysis utilizing mathematical, statistical and research techniques that will support in the development of long-term capacity plans and accurate workload predictions for the annual budget/planning process Collaborate with data analytics and technology teams to design Operations metrics and document business requirement with introduction of any new system functionality
Drive automation and standardization of existing reporting structures across the business
Identify and drive resolution of data integrity and systems enhancement issues
Experience with workload management tools such as PDS, IEX, CMS, etc
Understanding of support center staffing and inbound queuing principles
High School Diploma or GED / Associates or Bachelor?s degree preferred or equivalent military experience

Regional Head of Operations Analytics Resume Examples & Samples

This position should directly manage at least two professionals
Additional responsibilities that this position may have within specific HSBC business units
Manage and monitor access and usage of credit bureau related products and services
Provide regular tracking reports to business units regarding data related expenses
Ensure contractual requests are appropriately reviewed by corporate and/or external counsel
Seven years proven credit policy and/or credit risk management experience, or equivalent. Knowledge and understanding of financial services preferred
Bachelor's degree in mathematics, statistics, finance, economics, related field or equivalent experience; Masters Degree preferred
Strong management, interpersonal, organizational, analytical, problem-solving, negotiation, project management and verbal and written communication skills

Operations Analytics Intern Resume Examples & Samples

Assists in the development and writing of an audit handbook
Develop and implement a manipulation scorecard
Support of the audit team
Must be enrolled or have immediately graduated from a college or university in a degree program of a related field of study
Seeking a degree in IT, Data Analytics or a similar field
Must be in good academic standing
Ability to handle multiple tasks and complete projects under deadlines
Intermediate knowledge of Microsoft office, including excel

Operations Analytics Manager Resume Examples & Samples

Ensure capacity and proper training are in place to deliver data and reports to committed dates with excellent quality
Drive continuous improvement using Lean Manufacturing and Practical Process Improvement to deliver year over year results on profitability growth, increased service levels for the customer, increased cash flow and employee allegiance
Work closely with Supply Chain, Engineering, Quality, Logistics and Manufacturing staff to ensure relevant data and end user satisfaction is maintained
Direct operations strategy alignment to the global business unit priorities
Drive metrics, automation and process improvement through managing and developing our information systems
Develop, manage and maintain key operation metrics
Lead business/operations in development of key system and operational procedures including SAP, BW (Business Warehouse) and stand-alone applications
Create and deliver training and coaching to operation users of key processes
Manage data integrity and support data audit processes
BS in engineering, operations or technical field, master’s degree is preferred
5-8 years’ experience managing projects and process improvement
Minimum of 5 years of SAP and programming experience
Lean experience and certification a plus
Experience in utilizing lean tools in manufacturing areas, with experience leading various Kaizen or other team actions required
Effective project management and problem solving skills required
Demonstrated communication skills required
Strong communication skills and ability to facilitate training
Ability to influence in a way that is collaborative and shows partnership
Ability to promote and enhance improvement thinking inside a group
Demonstrated strategic thinking with the ability to organize, propose and execute on a plan
Programming knowledge (VBA, ASP.Net, VB, Visual Studio, Webpages, MSSQL experience). Ability to write and modify queries in SAP, Business Warehouse knowledge preferred

Senior Manager Campaign Operations & Analytics Resume Examples & Samples

Serve as the organization’s business lead for the UNICA application suite, real-time decision engines, and underlying data structures that support execution and measurement
Lead, mentor, coach, and train the team to become expert users in all CRM applications, UNICA, SAS, SQL, and campaign measurement; including leading manager-level to enhance campaign processes and analytics
Oversee the delivery of trigger, outbound, and inbound campaigns, including secure data file transmission processes between USCC and implementation vendors
Lead the efforts to leverage UNICA and the enterprise data warehouse (EDW) to develop and automate campaign performance tracking, including basic metrics (sent, open, clicked, response, and conversion) as well as more advanced MROI calculations
Lead the remapping and integration of the UNICA and SAS applications to EDW 1.1 and 2.0
Lead the integration of campaign Management data and applications to new channels
Liaise / Relationship management with IS and SOP leaders to oversee the integration of campaign management, measurement, and planning applications into customer-facing applications (TOPS)
Evaluate and enhance existing campaign processes including reporting, and deep-dive analyses to develop operational and execution efficiencies
Ability to review current processes and improve for efficiencies
Experience integrating campaign management tools into batch and real-time channels. Consultative style to facilitate business analysis, and leverage technical resources in a cross-functional organization to create insightful, effective campaign analytics

Operations Analytics Manager Resume Examples & Samples

Work cross-organizationally to understand drivers, features and factors impacting the Online teaching operating model
Develop a predictive and prescriptive Business Simulation and Pricing Analytics Model focused on forecasting and optimization of business scenarios
Partner with stakeholders to provide analysis on the operational / cost impact of various product offerings
3+ years’ hands-on experience in statistical fields and/or Machine Learning; experienced with commercial modelling toolkits and scientific programming languages, such as R, Python
Highly adept mathematical reasoning and statistical skills
Ability to think strategically and creatively to foresee trends, long term outcomes
Has a high level of curiosity and willingness to experiment
Excellent written and verbal skills in Mandarin; highly proficient in English and an ability to communicate effectively with senior leaders
Proactive, independent with minimum supervision

Operations Analytics Associate Resume Examples & Samples

Partner with Thumbtack Trust & Safety (Marketplace Integrity) to conduct in-depth quantitative analyses that guide strategic decisions
Make recommendations based on detailed analysis and a deep understanding of our business
Build and maintain reports, models, and visualizations which provide insight into users experiences and business performance
Contribute to our team and company data culture through peer collaboration, training, coaching and more
BA/BS Degree, preferably in Economics, Statistics, Math, or Computer Science
Proficiency using SQL to query large datasets
Sharp business judgement and the ability to see past the noise
Strong communicator with the ability to explain technical results to a non-technical (and data savvy) audience
2+ years experience working in quantitative or analytical role, preferably in technology, consulting, or operations
Experience with other statistics/programming languages (e.g., R, Python)
Experience in statistics, regression analysis, A/B testing, forecasting
Experience with BI dashboarding tools (e.g., Tableau, Domo)

Director, Admissions Operations & Analytics Resume Examples & Samples

Minimum three to five years’ related work experience
Proficiency with Microsoft Office Suite
Project management skills: organization, prioritization, meeting deadlines
Problem solving skills: anticipate and resolve issues, detail-oriented, analytical, and innovative
Oral/written communication skills with the ability to articulate complex issues clearly
Responsibility handling confidential information
Bachelor’s degree in a technology-related discipline or Bachelor’s degree combined with relevant higher education work experience
Experience in higher education setting with admissions office experience
Experience with SLATE or other university CRM
Knowledge and proficiency of student data systems
Link to apply: https://dominican.wd1.myworkdayjobs.com/careers
A cover letter is required

Analyst, HCI Operations Analytics Resume Examples & Samples

Assist in defining
Solid quantitative, modeling and analytical skills
Strategic planning and critical thinking skills for solution identification
Strong organizational/planning skills
Resourceful and innovative problem-solving skills – focus on how to get tasks completed
Client service driven with excellent relationship management skills
Ability to effectively engage with and present to the team and business partners
Ability to facilitate collaboration with diverse groups both internal (within Hyundai) and external (with vendors)
Team oriented, but able to work independently and manage multiple tasks
Self-directed and results-oriented
Flexible, adaptable and hands-on approach
Strong PC: Microsoft Word, Power Point, Excel, Access, Visio, Project
Experience with reporting software (preferably Hyperion)
Experience with creating reports (e.g. accounting, sales, project status, etc.)

Operations Analytics Senior Analyst Resume Examples & Samples

Work with various internal business teams to provide analytics solutions
Provide actionable trend information, including applying advanced statistical methodologies to forecast future trends
Access, prepare and analyze data
Prepare written analysis, build presentations, present findings, provide recommendations, and raise decision questions to internal and external clients and stakeholders
Offer interpretation of analytical findings relative to the strategic objectives of the company
Strong analytical skills with basic understanding of statistics
3 - 5 years of experience conducting quantitative and qualitative analysis
Working kowledge of coding (SAS, SQL, Python, or Spark) and MS Office Suite to include: Excel (Advanced-level skills)
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Demonstrated ability to execute full-service analyses from hypothesis – delivery and to present to an executive level staff members

Senior Mgr Campaign Operations & Analytics Resume Examples & Samples

Serve as the organization’s business lead for the PEGA application suite, real-time decision engines, and underlying data structures that support execution and measurement
Assemble and present campaign results as well as customer insights to USCC’s Direct, Lifecycle, and Digital Marketing teams
Lead, mentor, coach, and train the team to become expert users in all CRM applications, PEGA, SAS, SQL, and campaign measurement; including leading manager-level to enhance campaign processes and analytics
Architect all new campaign processes to support lifecycle marketing objectives, and develop strategic roadmap to deliver new campaign execution and measurement functionality to stakeholders
Lead the design and development of campaign audit and measurement processes
Lead the efforts to leverage PEGA and the enterprise data warehouse (EDW) to develop and automate campaign performance tracking, including basic metrics (sent, open, clicked, response, and conversion) as well as more advanced MROI calculations
Lead the remapping and integration of the PEGA and SAS applications to EDW 1.1 and 2.0
Liaise / Relationship management with Senior Level leaders in Lifecycle Marketing and Loyalty to implement, execute, and measure advanced test and learn approaches across campaign channels
Develop new measurement plans / processes to assist Marketing with understanding the micro and macro level implications of direct marketing activities
10+ years of experience in database marketing, including campaign management, execution, measurement, and database
5+ years direct experience with PEGA OR UNICA campaign tools
Experience developing, executing, and measuring campaigns into batch and real-time channels
8+ years’ experience in leading, training, and coaching technical and/or business resources
BS in Marketing / CRM, computer science or related field, or equivalent experience; Master Degree Preferred (MBA or MI)
Expert-level database abilities in SQL, TOAD, ORACLE (or other RDBMS experience), PEGA OR UNICA, UNIX/LINUX
Proficiency with Cognos and/or Business Objects (or other reporting tools)
Knowledge of SAS programming for analytics and campaign delivery
Excellent organization and project management skills, solid written and oral communication skills
Proven ability to meet tight deadlines, multi-task, and prioritize workload
Strategic thinker with ability to understand and decompose CRM strategy into specific technical deliverables for batch and real-time campaign execution and measurement
Ability to craft long term strategic vision for CRM infrastructure, including measurement
Ability to manage stakeholder escalations / expectations

Operations Analytics Expert, Maps Resume Examples & Samples

Minimum 8 years experience in defining supply chain or operations metrics and driving desired behaviour across the organisation
Hands on experience in transformation and presentation of data on various reporting tools like Tableau, Qlikview, etc
Ability to do statistical analysis and provide insights using analytical tools such as SAS, R or Python
Highly desired experience on working on data platforms like SQL based platforms, Hadoop and Hive
Should be fearless to tryout new tools and technologies as needed
Continuous process improvement experience

Operations Analytics Expert Resume Examples & Samples

Minimum 8 years experience in defining key process metrics and driving desired behavior across the organization
Experience co-ordinating activities across a global team
Geospatial Information Systems (GIS) experience is desirable but not required

Operations Analytics Resume Examples & Samples

Business development – significant experience of selling and operating engagements in a consulting or other professional services environment
Stakeholder management – strong stakeholder management skills with the ability to manage client communications and build enduring relationships
Technically minded – you’ll be developing complex analytics solutions using a range of data processing, visualisation and modelling tools. Advanced experience in Excel (VBA) and experience with SQL, visualization packages (eg Spotfire, Tableau or PowerBI) and modelling languages (eg R, Python or SAS) are highly desirable
Communication - communicating effectively with the engagement partner, clients, and other members of the team that you will coach, in a concerted effort towards delivering work products of the highest standard
Risk Aware – you’ll manage Work In Progress assignments and identify risks where appropriate
Direct experience of business development and selling analytical solutions in a consulting or professional services environment

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