Core Operations Resume Samples

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A Huels

Armand

Huels

3699 Casper Estates

San Francisco

+1 (555) 382 5704

3699 Casper Estates

San Francisco

Phone

p +1 (555) 382 5704

Experience Experience

Philadelphia, PA

CFO Risk-risk Core Operations

Philadelphia, PA

Pagac-Turner

Philadelphia, PA

CFO Risk-risk Core Operations

To manage workflow for tasks, queries, and issues using various Credit owned systems (i.e. OTM, ARC, RBRM, Workflow, etc.)
Ensure work is completed to the highest standards and seek opportunities to identify areas for process improvements and added controls
Excellent Client focus and Customer care working practices
Participation in process improvements and automation/enhancements to current activities / tasks
Follow and assist with the maintenance of standard operational procedures
To ensure accuracy performing BAU related activities / tasks and non-disclosure of client information by preserving client confidentiality
Ensure adherence to SLA’s, internal metrics & firm wide policies

Los Angeles, CA

Head of Core Operations ME Region

Los Angeles, CA

Quigley-Streich

Los Angeles, CA

Head of Core Operations ME Region

Manages resource supply and demand; may include hiring, staffing and maintaining a diverse and effective workforce
Manages end results, budgeting, planning, policy formulation and significant contribution to future strategy of the group
Provides evaluative judgment based on analysis of factual information in complicated, unique and dynamic situations; draws on diverse range of internal and external sources
Primarily impact affects Ops functions through significant impact in terms of size of team managed strategic influence on the business and interaction with other functions or businesses
Manage Core operations for UAE and Bahrain. It involves business planning initiatives for multiple teams and meeting the business goals and client expectations with the right balance of risk and controls
This is a great opportunity to work in consumer operations across multiple functions and geographies
Change management and transformation in a fast-paced environment with multiple priorities and challenging targets

present

New York, NY

VP LSA for High Tech Core Operations

New York, NY

Schinner-Langosh

present

New York, NY

VP LSA for High Tech Core Operations

present

Project Management/Attention to Detail
Work with internal teams to build the solution proposal
Directly contributes to growth
Front end with BD/Sales and be involved with direct conversion of deals
Demonstrate thought leadership
Stay up to speed with the changes
Managing via metrics/SLAs

Education Education

Bachelor’s Degree in Electrical

Arizona State University

Bachelor’s Degree in Electrical

Skills Skills

Strong knowledge of financial products and services
Strong capability in building relationships – externally and at all levels of the organization
Strong and demonstrated leadership skills with the ability to work with and influence a diverse and senior team of business leaders
Excellent client skills and strong stake holder management
Strong capability in building relationships – externally and at all levels of the organisation
Chinese language proficiency will be
Strong pedigree in the financial services sector
Experience in operating internationally across large, highly matrixed organisations
Results driven with strong drive and finely tuned business judgement
Strategic thinking – ability to conceptualise and execute on the business vision

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15 Core Operations resume templates

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Core Operations Resume Examples & Samples

Fluency in English. Working knowledge of additional region-relevant languages helpful
Experience in leadership of program/project management and deployment processes
Experience in execution of business requirements/process mapping, functional design, test planning and Operational Readiness support
Working knowledge of banking operations major functions and how they relate to consumer banking products strongly desired
Experience in General Ledger reconciliation processes valuable
5 years of progressive, successful background in development methodologies Experience with Citi Agile processes helpful
Strong background in Citi program management, compliance and risk preferred
Understanding of regional business objectives, marketplace, competitive environment and customer experience factors helpful to role
Working knowledge of Citi Systems Development Life Cycle (SDLC)

Quartz Core Operations Resume Examples & Samples

Ability to manage infrastructure related issues and project plan strategic initiatives
On-going maintenance, release and deployments on all applications
Responsiblefor managing Business Continuity Planning (ensure all hardware in both Production and Non- production sites are inline from both a hardware and software perspective)
Capacityreviews (ensure applications and hardware are correctly sized for suddenincrease in business volumes),
Drive Process Improvements and plant automation
Liaise with Development teams and drive applicationstability
Work closely with the Integration team on applicationon boarding and provide specifications for tools needed within the operationalspace to minimise time taken on manual tasks
Front Office Support experience; ability to display that candidate can multitask and perform in a time pressured environment
Deep experience of working within a Linux environment
Good scripting skills – Python a plus
Strong understanding of infrastructure (hardware) components, networking

Project Senior Lead-global Consumer Core Operations Resume Examples & Samples

Partner with the regional teams to identify and deliver solutions across the regions
Assist regional teams in identifying and dimensioning financial impact of potential automation solutions; work with financial teams to accurately report results
Identify best practice solutions and ensure consistency of approach across the region/functions by partnering with team members to maximize points of view so that the businesses are able to leverage and deliver maximum potential
Significantly improve back office efficiencies and quality of the overall customer experience for clients by implementing various initiatives focusing on cost reduction and productivity improvements
Develop and maintain best practices at a global level Strong Project Management Discipline and execution experience
Bachelors degree or experience equivalent
7+ years of experience in Program Management Experience with business operations and financial driven projects
Experience in Business, Consumer Banking/Financial Industry preferred
Proficiency in Excel and PowerPoint or other similar applications
PMI, PMP Methodology and principles, or Six Sigma or other Process Re-engineering discipline
Project experience working with multi-cultural, and cross functional/regional teams
Outstanding influencing and communication skills, leadership and relationship management skills along with a demonstrated ability to drive cross functional/regional teams
Must possess creative and strategic/tactical project management and execution skills
Ability to drive best practice solutions to ensure common customer experiences for the local and global client
Knowledge and expertise across the back office operational spectrum and across multiple geographies
Strong financial knowledge
Proven inter-personal skills
On-time delivery track record/milestone management

O&t-core Operations & Transaction Services Manager Resume Examples & Samples

Degree (major in Finance, Banking or Engineering preferred) with at least 14 years of relevant experience
Possess general understanding in all departments across core operations and transaction services functions
Good analytical, interpersonal, negotiation and presentation skills
Ability to work in a team as well as an individual contributor
Ability to effectively communicate with management & employee across business units
Skill on MIS analysis and strategic planning

Cib-securities Core Operations Resume Examples & Samples

Control oriented
A sense of urgency and ability to prioritize
Handle multi-task functions
Analytical skills - organization and attention to detail
Communication and problem solving skills
Fluent English, written and spoken
Excel knowledge is required (VBA knowledge is a plus)
Graduation in December 2015 or later

Core Operations Head Resume Examples & Samples

Strategic professional who anticipates and designs changes to business support systems, processes, templates, and tools in response to challenges
Strong commercial awareness of core operations and technology is a necessity. Is an acknowledged authority within Citi and across countries, in Retail Banking O&T
A true thought leader who develops new techniques, methodologies and approaches which directly impact the work of others and the results of the organization
Strong communication and negotiation skills that will have an impact on the business and involve external parties such as vendors and regulators
Leads and manages by influence among Citi partners across business lines, functions, levels and geographies. Must be persuasive and able to drive change initiatives among middle and upper management. Regularly assumes informal/formal leadership role within teams
Bachelor's degree, or Master's degree. 15+ years of experience

Ps Core Operations Engineer Resume Examples & Samples

University degree in Electrical/Electronic Engineering, Telecommunication
Having at least 1-3 years’ experience on Packet Core domain & Customer Services within the Telecom industry
Proven Business awareness and successful customer relation experience
Problem solving and trouble shooting skills

Asset Management Gwm Core Operations Specialist Intern Resume Examples & Samples

Processing and Validation of Client/Auditor instructions
Investigations
Ensuring control steps are followed for function
Acquiring College Degree in Finance or Business
Independent and self motivated
Strong relationship building
Solid aptitude with Microsoft Suite (Outlook)
Minimum overall GPA of at least 3.2

Rohq-gwfm-core Operations Resume Examples & Samples

Effective skills and knowledge pertaining to the job requirements of a Workflow Coordinator
1 to 2 year call center experience in a support or operations role
Strong, creative problem solving skills
Ability to succeed in a fast-paced environment
Knowledge of WFM systems (EWFM, RTA, CMS, Global 360)

AM GWM, Core Operations Manager, Associate Resume Examples & Samples

Work with Front office teams and clients on inquiries, documentation and call backs and Communicate with internal business partners to prevent and resolve issues
Identify and document procedures and process flows, and ensure they are kept accurate with best practices
Assist in developing and reviewing documented test plans, and coordination of UAT
Assist in the development of training materials
Participate on various projects related to Core Operations
Manage day to day Front Office, Client or Broker inquiries
Assist with monthly management reporting
Keep interested parties appraised of progress towards meeting deadlines and achieving deliverables
Create implementation plans for additional controls where necessary and drive to completion
Review and analyze regulatory impacts and develop/lead implementation plans across the settlements space
Identify risk and provide recommendations or solutions to mitigate quickly and efficiently
Operational and/or Client service experience
Process driven, and at ease with technology and client account reference data
Experience in workflow analysis and documentation
Strong to intermediate Excel, PowerPoint and Access skills
Ability to work in a high paced environment with tight deadlines
Must have a control-oriented mindset
Series 99 (if none, will need to address the requirement within 120 days of starting the role.)

Head of Core Operations Resume Examples & Samples

Develop and co-ordinate execution of the business plan through the senior management team
Ensure appropriate controls and procedures are in place
Ensure the business unit maintains the ethical standards contained in the Citi Code of Conduct
Managers and directs the overall operational process for a central department
Manage, develop and foster governance framework and controls across the in country team and the Australian support staff in our offshore vendor and affiliate COE’s that support
Excellent client skills and strong stake holder management
Results driven with strong drive and finely tuned business judgement
Set standards from product and service delivery
Strategic thinking – ability to conceptualise and execute on the business vision
Proven negotiation and presentation skills
Senior presence and ability to operate at different levels
Ability to influence and co-ordinate multiple internal stakeholders around a common goal and strategy
Ability to re-prioritise and allocate resources across multiple priorities with varying levels of complexity
Experienced leader who can provide people with clear direction and can motivate and empower others
Works well with people, shows respect for views & contributions of others
Previous exposure to similar functions is an advantage
Strong pedigree in financial services sector

Head of Usccm Core Operations Resume Examples & Samples

Lead the strategic integration and leverage operational synergies and efficiencies across the Consumer, Commercial and Mortgage Operations. Work to establish processes and functionality that evolve the operation from product to client centric servicing
Responsible for Consumer and Commercial Bank General Ledger and Balance Sheet reconciliations, investigation and overall administration representing 5 million GL accounts and $15 trillion in average daily balances including operational support for businesses outside the USCCM
Provide support for the Consumer Bank Branch and ATM networks representing 2.7 million locations globally
Manage substantial vendor relationships including Brinks and Travelex which are vital to supporting the Consumer Branch and ATM network as well as support to the Commercial Business
Manage Mortgage Investor Reporting, and Servicing Accounting supporting key business relationships with Fannie Mae, Freddie Mac, Ginnie Mae and private loan investors supporting over $200 billion in notional portfolio balances and $5 billion in monthly investor remittances
Responsible for supporting CMI’s Master Servicing Business representing $18 billion in notional portfolio balances and managing an active servicer group of 50 bank servicers monthly
Responsible for the Mortgage document management and custodial document operations managing over 4 million loan files and collateral documents for CMI and its 1,000 investors
Manage all operational processes to ensure a robust control environment is maintained in support of all regulatory and compliance requirements including but not limited to; KYC (know your customer), CTR (currency transaction reporting), Reg O, Reg E, Reg AB, and Reg D processing as well as all Fannie Mae, Freddie Mac, Ginnie Mae and private label trust servicing requirements
Actively engage with Global O&T and participate in transformational and “get-to-common” global initiatives
Actively work to apply technology and reengineer process to migrate from manual to automated processing environment
Lead coach mentor a team of over 2,200 FTEs located in 6 domestic and international locations representing a total budget of $161 million dollars
Key member of the USCCM, Global O&T, Consumer Banking and Global Operations Management Teams
Preferred locations are San Antonio, O’Fallon MO, Jacksonville FL, Florence KY
Bachelors Degree or equivalent experience; MBA Preferred
Minimum 15 + years of demonstrated leadership experience in a complex, multi-site environment
Proven driver of transformational change and ability to act as a change agent
Ability to influence without direct authority and shape direction at senior levels
Ability to effectively communicate with all levels of management and across all functional areas
Demonstrated leadership of large groups of people across geographies
Proven ability to lead and balance the key dimensions of client experience, employee engagement, operational effectiveness, risk/control, financial effectiveness, and community involvement
Ability to “think outside of the box” in effecting immediate and sustainable change
Strong Sales and Service focus with eye to establishing best practice initiatives while positively effecting teams and customers
Superior communication/presentation skills
Detail orientation and structured thought process
Strong analytical and cognitive skills
Management of large diverse and multisite operations experience required

Head of Core Operations Resume Examples & Samples

Overall responsibility for the Core Operations business including driving strategic direction, performance and ensuring the business unit adheres to firm policies and procedures, regulatory and legislative requirements. Establishing and driving a strong engagement and governance model across the business and our COE team is a key requirement and developing process and practices that meet our business objectives and set a clear strategy that is developed and communicated across the team
Strong knowledge of retail financial products and services, including and not limited to credit card and loans, payment instruments , investment / wealth management products
Strong and demonstrated leadership skills with the ability to work with and influence a diverse and senior management team
Excellent client skills and strong stakeholder management
Defines operational policy & drives outsourcing decisions
Sets standards for product & service delivery
Strong people management and interpersonal skill
Strong capability in building relationships – externally and at all levels of the organization
Strategic development and commercial focus
Analytical skills and experience in process improvement/re-engineering
Chinese language proficiency will be a plus
Hands-on approach and meticulous
At least 15 years of relevant working experience

Cbps-nam Core Operations Resume Examples & Samples

Candidate should have at least a year of Bankcard system and Investigation experience
Proven ability to communicate both written and verbally
Demonstration of excellent organization skills
In some instances, outbound calling to the clients will be required so incumbents must possess well developed verbal and written communication skills, and the ability to quickly detect and correct instances of miscommunication or misunderstanding
Works under limited supervision
Demonstrates technical/administrative expertise
Understands how duties relate with others in the team/unit and how the unit integrates with others in accomplishing the work of the function
Ability to use a variety of office equipment (phone, fax, copier, calculator, computer)
The candidates should not have any attendance issues and must be performing above expectations in quality compliance given the sensitive nature of the process

Core Operations & Analytics Team Lead Resume Examples & Samples

Manage a small-to-medium-sized team of individuals who are focused on driving the best value out of core operations through optimal metrics, tools, processes and people solutions
Partner with a variety of stakeholder teams to solve problems at scale and drive the business forward together
Leverage data informed insights to drive new products and initiatives
Identify trends to enhance the support and detection processes and improve team efficiency

Asset Management Gwm-core Operations Specialist Resume Examples & Samples

Process audit confirmation requests for account balances, credit lines, authorized contacts, statements, FAS157 reporting, and the firm’s SSAE16 report on behalf of Private Bank clients
Receive and interpret incoming audit confirmation requests to ensure fulfillment of client’s audit within defined parameters
Effectively manage incoming audit confirmation requests to ensure proper tracking and timely response
Act as the escalation point for auditor/client questions and concerns relating to confirmation requests which involves working with the Client Service/Fiduciary teams to resolve questions, investigate issues, and develop a satisfactory response to the auditor/client's concerns
Correspond with auditors via telephone and e-mail to assist with request submissions and provide status updates for pending requests
Process qualified custodian requests from auditors and investment advisors to confirm adherence to custodial obligation to provide statements
Perform regular control reviews to ensure compliance with auditing, risk and regulatory requirements and standards
Participate in project initiatives including: establish business requirements, performing UAT and implementing changes within the team
Escalate issues or concerns to management team
Highly motivated with ability to work independently and in a team environment
Ability to develop & maintain relationships with business partners
Commitment to quality and control
Knowledge of Private Bank products/services
Excel and Access knowledge (Pivot tables, V-Look up, etc)
Operations background / experience

Head Core Operations India Resume Examples & Samples

Plan and ensure effective and efficient management of Core Operations
Develop and co-ordinate between various business functions group to ensure execution/implementation of the business plan
Managers and directs the overall operational process for consumer business
Drive process efficiency, standardisation and common practices across the team aligning this with the regional standards
Be innovative in order to embed best in class operations processes that fulfill customer promise
Ensure high accuracy of all regulatory reports and their timely submission
Ensure financials target are met to deliver the country’s plan numbers, and pro-actively look into initiatives to provide additional opportunities
Ensure the appropriate skills and experience are developed within the business to promote career development and growth
Develop leadership skills of direct reports through both training and challenging on-the job assignments
Promote a positive and committed team environment to underpin strong employee engagement
Strong knowledge of retail financial products and services, including and not limited to credit card and loans, payment instruments, investment/wealth management products
Knowledge in local legal and regulatory requirements
Experience in leading and managing teams across multiple locations
Knowledge of the Consumer environment
Inclination to understand technology setup of the processing would be an added advantage

VP Core Operations Resume Examples & Samples

Deal with complex and highly variable issues with substantial potential impact
Responsibility of a team or multiple teams including management of people, budget and planning
Ensure standardization of processes, capabilities and policies with roll out of standard requests across the 5 EMEA countries
Be a point of contact for the country business from regional operations
Help to manage production in the CSIPL site and help with the migration of any new work to CSIPL
Strong understanding of Citi Consumer’s products and services
7-10 years Process work preferably in Consumer Operations
Proven track record of Independent Contributor
Degree level or similar
Very good organization skills and structured work approach
Strong multitasking ability
Self-motivation and ability to deliver without supervision
Intercultural appreciation and respect

Core Operations Head Resume Examples & Samples

This role has the responsibility for all Core Operations (includes all non voice back office operations supporting retail banking, cards and other consumer products) and Transaction services (includes payment, processing, plastics production and statement/ print operations) across 17 markets that covers in excess of $220 MM of budget responsibility with over 3000 FTE
The incumbent will work closely with the Global/Regional stakeholders and country Core Operations team to define operation standards, policy, manage expenses and ensure smooth execution. Focus to improve efficiency through the strictest expense management and enhanced execution, while operating with the highest ethical/control standards
The incumbent will work with GCB Core Ops Heads in countries to achieve service levels, financial plans and other client centric metrics; work with global and regional functional partners to execute global strategies e.g. Automation, Resource Location strategy, common process across 17 markets
Drives Execution2.0 and O&T Transformation initiative for APAC Operations including to best leverage on common platform capabilities to drive common processes
Implement MCA gold copy and various control processes to ensure Core Operations adheres to firm policies and procedures, regulatory and legislative requirements
Establish and drive a strong engagement and governance model across Core Operations and our CSC team
Manage large vendors and supplier partners who provide services to GCB Core Operations in Asia
Build a high-performing team by leading and coaching direct reports to be able to achieve the business objectives
Strong commercial awareness of core operations and technology is a necessity. Is an acknowledged authority within Citi and across countries in Consumer Core Operation
Leads and manages by influence among Citi partners across business lines, functions, levels and geographies
Must be persuasive and able to drive change initiatives among middle and upper management
Regularly assumes informal/formal leadership role within teams

Head of Cards Core Operations Resume Examples & Samples

Overall responsibility includes driving strategic direction, performance and ensuring the Cards core ops units across the region adhere to firm policies and procedures, regulatory and legislative requirements
Ongoing responsible for establishing and driving a strong engagement and governance model across the APAC Cards core ops
In addition to supporting the countries and their direct teams, you will help oversee vendors as applicable
A key requirement will be to work jointly with the countries in developing process and practices that meet our business objectives and set a clear strategy that is developed and communicated across the region
Provide support and be a liaison to the consumer cards business
Work with technology and develop ideas, submit OPPM’s and lead projects to help achieve efficiency in the business
Plan and ensure effective and efficient management of Cards core ops
Develop and co-ordinate between various Ops functions group to ensure execution/implementation of the business plan
Ensure compliance and conformance to regulatory ruling and corporate policies/procedures and its relevant control
Ensure appropriate controls are in place to manage the operational risk, information security, outsourcing and other related risk in carrying out the functions
Help ensure financial target are met to deliver the plan numbers
Strong knowledge of Cards products and services, including and not limited to credit card and loans, payment instruments, investment/wealth management products
Track record in delivering results – recognised for strong execution skills
Defines operational policy and drives outsourcing decisions
Sets standards for product and service delivery
Bachelor degree, preferably with Master degree, major in Business, Finance, Operations Management
Ability to work collaboratively within a complex organization, across multiple cultures, geographies and disciplines
Detail-oriented, with the ability to produce quality deliverables while managing multiple projects simultaneously
Experience in planning and leading cross functional initiatives and events
Excellent PC and technical skills including MS Excel, Word, and PowerPoint
Strong leadership and communications skills and ability to think creatively and analytically
Advanced communication/presentation skills; ability to creatively develop new material for a wide variety of constituents
Excellent interpersonal and influencing skills, and a collaborative style

CFO Risk-risk Core Operations Resume Examples & Samples

Rules based Funds processing incorporates reviewing client/fund documentation to analyze and make subjective decisions that determine JPM’s internal risk grade, Net Asset Value Gathering
Creating, amending and cancelling credit facilities
Support FO with annual credit due diligence and ensure proposed facilities setup correctly
Exceptions monitoring from an operational control/data quality perspective
Reporting to identify issues/patterns and allow for efficient management of large portfolios
Provide operational support for CRM by performing various functions including line facilitation/maintenance, client data management, over lines monitoring and NAV gathering/monitoring
To ensure accuracy performing BAU related activities / tasks and non-disclosure of client information by preserving client confidentiality
To manage workflow for tasks, queries, and issues using various Credit owned systems (i.e. OTM, ARC, RBRM, Workflow, etc.)
To achieve daily, weekly and monthly volume targets
Ensure work is completed to the highest standards and seek opportunities to identify areas for process improvements and added controls
Partner with CRMO onshore and offshore teams in EMEA, NA, and Asia regions
Follow and assist with the maintenance of standard operational procedures
Participation in process improvements and automation/enhancements to current activities / tasks
BA or BS degree preferably in Finance / Business
Minimum of 1-3 years of work experience, preferably in operations / banking industry
Prior experience working in a middle office or back-office team a plus
Strong skills / knowledge of MS Office Products (e.g. Excel, Outlook, etc.)
Team player with ability to work with colleagues in a collaborative manner, as well as ability to manage prioritization
Controls Focused

Assistant Manager Singapore Core Operations Resume Examples & Samples

Lead a team to meet business objectives as required by the agreed SLA
Good customer service skills, service oriented
People and Process Management, strong Communication and decision making skills

Core Operations Resume Examples & Samples

Education: Vocational middle school/college graduates or above
Working Experience: Fresh Graduate, banking/credit card knowledge is an advantage
Technical knowledge: Good computer knowledge (MS Office, Windows, Outlook) Good typing skills. Able to read and communicate in English and Mandarin, Cantonese is an advantage
Behavior competency: Good team player, hardworking and self-motivated. Well-organized and attentive to details. Able to work under pressure
Other requirements: Willing to overtime/shift duty including holidays

Cbps-nam Core Operations Resume Examples & Samples

Analytical ability
Ability to make sound management decision
Flexible leadership style
Strategic management thinking
Effective crisis management skills and adaptable in resolving conflicts

IDF Core Operations Director Resume Examples & Samples

Supervises activities of subordinates, including shop supervisors and managers
Coordinates with governance board to assess user needs, execute strategies to optimize service delivery and develop new capabilities
Provides reports to supervisor and governance board on shops’ fiscal and operational performance relative to established metrics
Plans and manages shops’ operating budgets in consultation with central core administration, and recommends staffing and capital equipment requirements for the shops' operations
Develops long-term plans and expenditure priorities pertaining to capital equipment and systems maintenance and/or projected replacement needs
Communicates University and department policies to assigned personnel, enforces safety regulations and adherence to proper codes and standards
Plans, selects and devises work methods, work procedures, work flow standards for quantity and quality of work
Experience in developing and executing strategy in consultation with organization’s governance board and senior leadership
Experience managing/directing a unit comprised of multiple university service facilities (5 years)
Experience developing and implementing a unit-wide performance management plan
Experience developing a comprehensive university business plan
Experience evaluating, planning, and estimating complex projects in coordination with subordinates
Experience developing and executing strategies for staff development, succession, and operational continuity
Experience in developing and coordinate marketing efforts in consultation with sales and marketing professionals

Core Operations Resume Examples & Samples

Bachelor's degree or above. Major in Finance, English, International Economic and Trade, Accounting would be preferred
Minimum of 5 years’ relevant experience in Banking Operations & Support, preferably gained in foreign enterprises
Strong leadership, planning, communication and interpersonal skills, mature and independent
Excellent customer service mindset, comprehensive knowledge of compliance & security procedures
Team player, Strong in resources planning
Determined, goal oriented and business driven, with the ability to work under high pressure
Proficiency in both Chinese(Cantonese & Mandarin) and English, with good knowledge of PC application software

VP LSA for High Tech Core Operations Resume Examples & Samples

This job involves owning the solution design and would pan across all industry verticals that we operate in
It involves dealing with BD/Sales/Practice teams and other functions like legal, pricing, transitions etc. to build the most relevant solutions for potential clients
Directly contributes to growth
This role is a combination of excellent Solutioning mindset, good commercial sense in structuring deals, and excellent customer facing skills (executive presence, ability to listen and address specific problems, articulate acceptable and reasonable solutions, etc.)
The key relationships to be maintained in this role are with the BD/Sales/Practice Leaders/Functional teams
MBA, approx. 10-12 years of experience (preferable)
Continuously come up with innovative solutions
Front end with BD/Sales and be involved with direct conversion of deals
Demonstrate thought leadership
Stay up to speed with the changes
Strategic thinker – proven ability to think outside the box and big picture
Project Management/Attention to Detail
Demonstrated ability to manage projects in a detailed manner
Organization skills are critically important – particularly for US LSAs with significant time zone challenges
Must be someone who has willingness and demonstrated ability to get into the details and not manage too high level
Significant low level checking required (grammatical editing, checking components of solution/inputs)
Consulting Background: Given the focus on business advisory services, the individual should be able lead some of the F&A consulting type engagements
F&A Operations – first hand operational involvement in at least one of the F&A functional towers (RTR, PTP, OTC), ideally 5+ years
Managing via metrics/SLAs
F&A functional expertise
Demonstrated ability to drive process improvement, understand levers to drive functional improvement
Own the solution design for all industry verticals
Lead strategic initiatives globally
Work with internal teams to build the solution proposal
Front end along with BD/Sales and contribute to deal conversion
Be aware of market trends/changes/competitive landscape
Able to work independently in a cross cultural environment, panning different time zones
Deal with CXO level and their second line to sell our value proposition

Business Integrity Associate, Core Operations Resume Examples & Samples

Become a subject matter expert in mature workflows to be able to effectively advocate for operational excellence of those workflows with key stakeholders (e.g., Product, Engineering, Legal, and other cross-functional teams)
Define clear business problems and prioritize solutions using data-driven analytics, developing success metrics to measure project performance and alignment with team mission and goals
Effectively plan and manage complex projects from the initial ideation phase through final execution to further our mission
Be on the front lines of the workflow and proactively communicate regular updates, concerns, trends and the impact of changes to all internal stakeholders
Develop and deliver measurement and reporting to quantify the impact of all launches, and monitor and analyze product and operational health metrics
Drive internal and external process improvements, consulting with cross-functional teams to understand needs and pain points related to tools support, solve workflow problems, and ensure internal tools and automation systems are fully leveraged
Communicate clearly the progress of monthly initiatives to internal and external stakeholders, including the ability to synthesize feedback and adjust plans accordingly
BA/BS degree with 2+ years professional experience
Experience in managing programs
Ability to communicate

AVP, Core Operations Resume Examples & Samples

Implements companywide initiatives relevant to Claims Production, i.e. Claims Production, Audit, Production Vendor Oversight
Leads activities supporting the production of claims including but not limited to the Corporate Recovery Team, Corporate Claims Compliance Team, Support Services, Corporate Encounter Team as well as providing overall organizational leadership of claims editing and recovery vendors aimed at managing overall healthcare costs
Engages with IT and other departments to implement changes to business processes and systems for Corporate Operations PMO
Implements Corporate Configuration of the QNXT system as well as the Care Management application for UM functions within QNXT and enables system to produce expected costs
Ensures state regulatory requirements are met, maximizes MASS Adjudication within QNXT, improves process quality, reduces G&A costs, and continues to drive positive operational and financial outcomes within all initiatives
7-9 years
10+ years

Administrative Assistant to VP of Core Operations Resume Examples & Samples

Provides confidential administrative and office support under the direction of a department head
Receives and responds to routine correspondence following established procedures not requiring management review
Assists with interdepartmental issues to help coordinate problem solving in an efficient and timely manner
May compile and analyzes basic information for inclusion in reports or presentation materials, prepares charts, graphs, or tables as necessary
May prepare moderately complex reports, maintaining records requiring classification and compilation of varied information
Coordinates meetings which may include preparing agendas and materials, and transcribing meetings along with distribution of documents
May manage calendars, visitors and appointments
May schedule and manage travel arrangements for department
May prepares expenses reports and manage submission process for supervisor
May process business supply and/or facility requests
May process incoming, outgoing mail and shipments
3 - 5 years office/clerical experience
2 - 3 years experience with Microsoft Office Suite
1 - 2 years experience in an administrative role

Head of Core Operations ME Region Resume Examples & Samples

Manage Core operations for UAE and Bahrain. It involves business planning initiatives for multiple teams and meeting the business goals and client expectations with the right balance of risk and controls
Manages Ops organization to define and implement systems that are aligned with business strategy and goals
Manages end results, budgeting, planning, policy formulation and significant contribution to future strategy of the group
Primarily impact affects Ops functions through significant impact in terms of size of team managed strategic influence on the business and interaction with other functions or businesses
Contributes to medium to long-term planning for broad issues affecting the business
Uses significant level of knowledge, skills and abilities required to resolve most issues referred by subordinate managers and staff
Manages resource supply and demand; may include hiring, staffing and maintaining a diverse and effective workforce
Applies comprehensive understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact beyond own area. Evaluates subordinates' performance and makes recommendations for pay increases, hiring, terminations and other personnel actions
Demonstrates an in-depth understanding of how own area integrates within the overall function to achieve objectives; requires a good understanding of the industry
Liaise with Regional Core Ops and the Counterparts from other countries driving common agenda
Optimal allocation of resources across third parties & Centre of excellence (CSIPL)
Incumbent should be forward compatible and should learn /adapt actively about new technologies and Industry trends
Demonstrate ability to identify and drive competitive differentiation and speed to market by actively learning from others
15+ years’ experience across Consumer Banking
Exposure to Asset and Liability operations
Project management / change management is preferable
Strong understanding of business priorities and criticality of planning, forecasting and tracking against targets
Effective communication within all management layers

Senior Analyst, Core Operations Resume Examples & Samples

2-3/4 years of experience in the relevant domain, except the fresher’s.Have experience of Fixed Income products e.g.: Cash, Repo, Buy Sell Back, Sell Buy Back, Collateral, and SBL. Be familiar with all Microsoft Applications
Act with Integrity, Build trust. Collaborate with others. Deliver lasting results. Enable others to succeed. Focus on customers
Learn and adapt. Making sound decisions

Manager Core Operations Americas Resume Examples & Samples

Core flow
Exchange systems
Core value
Training of market companies
Plan for and develop training material and training sessions
Lead and participate in projects regarding core management in Americas and in some cases EMEA and/or APAC
Together with the manager for EMEA/APAC align the way of working and the process development globally
Experience in logistics / economics
English, fluently spoken and written
Leader and/or project manager experience
Good communication and network skills
Ability to work in an international environment
Excellent Excel skills, preferable also Access & VBA
Creative and structured
Good knowledge in GTO’s processes and systems

Business Integrity Associate, Core Operations Resume Examples & Samples

Understand our team's most important metrics and measurement methods, and analyze these measurements to recommend improvements and remedial measures on an ongoing basis
Analyze, organize, and consolidate large amounts of data from multiple sources, and present analytical output
Support project managers and senior analysts to prioritize business and information needs
Deep dive and analyze workflow performance and proactively communicate regular updates, concerns, trends and the impact of changes to all internal stakeholders
Drive team to continuously improve and automate existing processes and work through data
Project experience in business analysis of processes, metrics, workflows and operations

Ficc Core Operations & Derivatives Resume Examples & Samples

Be the point of reference and act as a trusted advisor to the LOB in the identification of issues and in the formation of preventative mitigation plans
Promotion of risk awareness and high quality risk routines with the LOB to drive up quality and consistency
Identify focus areas within the LOB for targeted risk mitigation investigations
Represent the OR&C in risk control related global initiatives and policy implementations
Assist the LOB in audit preparation and audit management
Financial products knowledge
Ability to analyze, reconcile, and interpret large amounts of data
Ability to manage multiple priorities and multi task
Ability and willingness to continuously learn on the job
Technical fluency, with ability to learn new systems quickly
Ability to problem-solve and take ownership of process improvements
Ability to work in a team environment, the ability to adapt to and take ownership of change