Practice Operations Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the practice operations job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies

Tailor your resume & cover letter with wording that best fits for each job you apply

Resume Builder

Create a Resume in Minutes with Professional Resume Templates

CHOOSE THE BEST TEMPLATE - Choose from 15 Leading Templates. No need to think about design details.

USE PRE-WRITTEN BULLET POINTS - Select from thousands of pre-written bullet points.

SAVE YOUR DOCUMENTS IN PDF FILES - Instantly download in PDF format or share a custom link.

Create a Resume in Minutes

E Champlin

Efrain

Champlin

268 Nyah Run

Dallas

+1 (555) 210 2669

268 Nyah Run

Dallas

Phone

p +1 (555) 210 2669

Experience Experience

Dallas, TX

Practice Operations Manager

Dallas, TX

Jacobson Group

Dallas, TX

Practice Operations Manager

Support service group for maintaining risk and issue management measures including risk / issue management logs and business continuity planning
Continuously monitor effectiveness of training and provide inputs to improve on training delivery solutions for respective service groups
Monitors the billing and collection functions
Process/operational excellence
Ensures that staffing is in place to meet the demands of the provider's work schedules. May assist with the development and implementation of the physician compensation system. May maintain physician employment contracts and related documents
KPI oversight
Provide project management support necessary to develop Operational Excellence benefits case that are incorporated into PLS/NGSC overview and are tracked on a regular basis

Los Angeles, CA

Manager Practice Operations

Los Angeles, CA

Mraz-Medhurst

Los Angeles, CA

Manager Practice Operations

Manages operational budget and administration and reconciliation of practice income and expenditures for Wilmington site practice
Manages and processes payroll for all physicians and advanced practice practitioners
Develops and orchestrates new employee onboarding/orientation for all new clinical staff
Supervises Hospital and Insurance Provider Credentialing process for clinical hires at the Wilmington site
Contact outside Physician Offices to obtain or relay information regarding meetings, payroll, purchasing, and data processing problems
Approve and contribute to in-service education programs for patients and assigned personnel while communicating revisions to assigned personnel
Supervise maintenance of medical records and files

present

Phoenix, AZ

Manager, Practice Operations

Phoenix, AZ

Jacobi, Schultz and McCullough

present

Phoenix, AZ

Manager, Practice Operations

present

Manage daily activities of Physician Office to ensure efficient office operations. Develop, review, revise, submit and implement policies, procedures, and objectives for practice which are complimentary to HealthTexas Provider Network (HTPN) objectives
Proactively manage and prepare for meetings, practice calls, and presentations; including agenda development, content and key messages; ensure logistics including call and/or meeting set-up
Manage invoice processing, provide operational support for various work streams, manage requests and creation of sales campaign codes, report and business processes
Communicate with various HTPN Departments to coordinate services, resolve operational problem, and improve quality of patient care
Create and oversee development of business planning and reporting materials, both periodic and ad hoc
Provide information to Physicians, community groups, and referral agencies about programs provided by practices
Work with the leaders of the Business Development Organization (BDO) providing day-to-day operations management

Education Education

Bachelor’s Degree in Business Administration

Chapman University

Bachelor’s Degree in Business Administration

Skills Skills

Possess strong interpersonal and communication skills, including the ability to motivate personnel
Ability to facilitate a congenial and professional working relationship with subordinates, peers and superiors
Ability to direct and maintain quality care in a high stress and volume environment
Knowledge of and experience with automated systems, hardware and software to include Practice Management and Microsoft Suite applications
Thorough knowledge of the Revenue Cycle and supportive of process improvement activities
Knowledge of accounting, budgeting and elementary finance necessary
Proven ability to manage people, clearly explain assignments and provide feedback on work and behavior
Ability to work in collaboration with a variety of individuals and disciplines
Ability to model organizational values and motivate employees to demonstrate those values
Ability to exhibit creativity and flexibility in problem solving

Create a Resume in Minutes

15 Practice Operations resume templates

Read our complete resume writing guides

Senior Analyst Practice Operations EDS Resume Examples & Samples

Lead the management and improvement of operational and project data across EDS
Work with others in a small team to drive data quality improvement in the EPC support systems
Develop and implement metrics reporting to measure data quality improvement
Management of contractor renewals and extension process
Management of statement of work/consultant workforce day to day processes
Work with workforce management leads to contribute to the resourcing process by providing availability, capability and performance input for the contractor and SoW workforce
Maintain an up to date view of delivery assignments of all people in the performance unit
Analysis of teamplay recovery and timesheet completion
Conduct inductions for new starters
Look for initiatives to support more efficient operation across EP&C and one way, same way working between performance units

Practice Operations Analyst Resume Examples & Samples

Education in the areas of: industrial engineering, systems engineering, operations research, analytics, statistics, business intelligence, leadership, and project management
Prior consulting and/or process improvement experience
Progressive knowledge and demonstrated use of business analysis and engineering methodologies and tools
Understanding of healthcare operations
Ability to conduct literature reviews
Strong facilitation, change management, and leadership skills
Highly analytical with an aptitude for translating complex information into presentation-friendly formats
Experience using advanced engineering techniques, including operational research, queuing analysis, theory of constraints and simulation
Strong problem solving skills and "do it, try it or fix it" mentality

Manager, Market Practice Operations Resume Examples & Samples

Four or more years of progressive and hands-on managerial experience in a medical practice including management responsibility of all operational areas including HR and practice revenue cycle management
Demonstrated skill using MS Office products including Excel, Word, Power Point and Outlook
Excellent written and verbal communication skills with the ability to establish and maintain effective working relationships at all levels within an organization
Ability to apply policies and principles to solve everyday problems and deal with a variety of situations

Director of Practice Operations Resume Examples & Samples

Direct all functions of physician practice operations for the multiple physician practices in a designated Steward Physician Market
Complete the annual operating and capital budgets with the VPPM, COO, and Budget Manager
Formulate long-term strategic plans and business development programs for operational needs
Evaluate practice efficiency including all personnel (physicians, clinical and administrative support staff) utilizing accepted quality measures, productivity standards, skill mix comparisons, and patient satisfaction survey data
Participate in physician recruitment activities, and contract negotiations, as needed
Collaborate with Physicians and clinical staff, to address and respond to patient care needs and issues
Implement new operational models and structures to reduce costs, improve quality and enhance service to patients
Participate on committees assigned by the VPPM and COO
Provide leadership to the Operations Team, and perform other duties as required by the position
In conjunction with the Director of Finance, develops budgets and reviews monthly financial activity and reporting
Demonstrated team building skills
Strong interpersonal skills and ability to interact positively with a wide range of constituents
Demonstrate skills in business analysis and/or financial management
Excellent communication and leadership skills, and ability to work independently and autonomously
Good technical/computer skills and organizational skills
Proven excellent written and verbal communication skills. Ability to present information to small and, at times, large audiences
Ability to function effectively within an ever-changing environment and to meet deadlines and reprioritize as necessary
Ability to work both independently and within a team environment and a multi-dimensional environment
Creative, flexible, self-motivated, professional must possess sound judgment ability to plan and initiate new activities consistent with achieving service excellence

Supportive Practice Operations Manager Resume Examples & Samples

Experience in fast paced environment
Knowledge and experience working in the financial services industry is desirable with broad understanding of the industry and business issues
Ability to manage priorities and conflict issues in a professional manner
Ability to build strong, open and collaborative working relationships
Ability to use initiative. Be proactive by taking action and being persistent in addressing issues

Manager, Practice Operations Resume Examples & Samples

Supervise maintenance of medical records and files
Supervise entry of charges, procedure codes, payments, and patient demographic information
Approve and contribute to in-service education programs for patients and assigned personnel while communicating revisions to assigned personnel
Communicate with various HTPN Departments to coordinate services, resolve operational problem, and improve quality of patient care

Executive Director Bmda Practice Operations Resume Examples & Samples

Promotes high performance expectations for the leadership/management team. Sets clear expectations and holds team members accountable for producing desired outcomes. Motivates and develops team members and promotes teamwork
Responsible for maintaining financial stewardship with an emphasis on providing efficient utilization of resources (maximizing operating margin), and making appropriate decisions pertinent to capital and technology acquisition (maximizing return on investment
Maintains a service excellence culture with high expectations established for patient loyalty. This culture should create an environment that results in high employee retention and high employee satisfaction. This service excellence culture includes ongoing and meaningful communication with employees to ensure that all staff members are well informed and recognized appropriately
Develops and maintains positive relations with the medical staff. Promotes collaboration between system and hospital management and the medical staff. Works with the medical staff to assure the provision of high quality patient health care and desired medical management outcomes
To assure continued growth the position actively participates in tactical, program and operational planning. Uses forecasting and planning processes to identify capital and technology acquisitions and program development. Such planning will result in desired growth in terms of capacity and capability of services offered to ensure the delivery of services that are responsive to the needs of the community
Participates in community and industry activities in an effort to enhance community recognition of the company and the medical group, and to obtain cooperation and support of the community on issues that impact the medical group. Positively represents the company and the medical group in the community, garnering desired community support

Practice Operations Manager Resume Examples & Samples

Process/operational excellence
Work across cross functional teams in the areas of operational excellence; quality design and deployment; and day-to-day business activities
Drive and/or co-lead continuous improvement projects along trainee Black Belts / Green Belts for successful implementation
Provide project management support necessary to develop Operational Excellence benefits case that are incorporated into PLS/NGSC overview and are tracked on a regular basis
KPI oversight
Work closely with Global Practice Operations Manager in overall implementation of Quality programs, including but not limited to, Quality KPI implementation, customer satisfaction surveys and action plans, implement tools and systems that support quality management framework, and deploy training programs that build service mindset and quality culture
Leads demand/resource planning (headcount and budget) for defined functions/locations and regular monitor actual vs targets. Review and challenge resource requests and expenditures for assigned functions/locations
Support service group for managing financial requirements and budget for assigned function/location. Provide associated consolidated latest estimates on current annual budget and for future annual budgets
Support service group for maintaining risk and issue management measures including risk / issue management logs and business continuity planning
Skill development
Coordinate with administration team in planning and logistics for regular training and on-boarding requirements
Continuously monitor effectiveness of training and provide inputs to improve on training delivery solutions for respective service groups

Associate, Practice Operations Resume Examples & Samples

Serve as a team member within the practice, providing support with regards to risk management, financial support and/or knowledge management
Participate in practice-wide strategic initiatives or projects
Work with practice leaders to develop action steps for optimal business results based on client goals and objectives
Regularly present progress to leadership
Minimum of three years of client service delivery or related project experience; preferably within a professional services firm

MGR, Practice Operations Resume Examples & Samples

Possess strong interpersonal and communication skills, including the ability to motivate personnel
Possess clear, concise and persuasive writing and presentation skills
Be deadline and detail oriented
Proven ability to manage people, clearly explain assignments and provide feedback on work and behavior
Gathers, organizes, verifies, composes, and/or analyzes data in the completion of several defined, multi-step procedures
Knowledge of accounting, budgeting and elementary finance necessary
Knowledge of and experience with automated systems, hardware and software to include Practice Management and Microsoft Suite applications
Ability to communicate needs and concerns in a positive, constructive, and professional manner
Ability to work in collaboration with a variety of individuals and disciplines
Ability to direct and maintain quality care in a high stress and volume environment
Ability to exhibit creativity and flexibility in problem solving
Ability to facilitate a congenial and professional working relationship with subordinates, peers and superiors
Ability to model organizational values and motivate employees to demonstrate those values
Thorough knowledge of the Revenue Cycle and supportive of process improvement activities

Global Practice Operations Manager Resume Examples & Samples

Organize customer boards. Identifies participants, agenda items and take minutes
Leads demand planning and tracking in terms of deliverables and resources needed in the practice
Leads business review meetings with the Business Excellence Heads and account managers
Prepare with the site operation managers the justifications for resource requests and consolidate the demand across the sites
Prepare with delivery teams capability presentations to customers
Supports the Head of Scientific Services to evaluate new service groups and new NBS service centers
Fluent in English (oral and written), other languages is an advantage
Extensive experience in a service industry
Excellent interpersonal communication and presentation skills
Experience in implementing successfully organization change management initiatives
Demonstrated skills in processes / problem solving approaches
Excellent Project Management skills
Demonstrated influencing and leadership skills in a matrix organization
Persuasive and articulate

Manager, Market Practice Operations Resume Examples & Samples

Bachelor’s degree or related equivalent experience in health care or business administration
Five (5) years minimum practice management experience in a large multi-specialty group of physicians that included management responsibility of all operational areas including finance
Strong communication skills at all levels
Ability to analyze problems and consistently follow through to solution
Proficiency in computer software programs including: Word, Excel, Medical Manager, Power Point, and Outlook

Manager, Practice Operations Resume Examples & Samples

Work with national practice leaders to guide coordinated tactical action plans of the operational functions supporting Advisory
Analyze relevant practice metrics to ensure business objectives are met and execute on changes that can influence achievement of the objectives
Manage relationships with national practice leadership and National Business Process teams on the execution of annual plan activities including HR, recruiting, KBS, marketing, and various others
Contribute to the creation of and execute coordinated tactical action plans of the infrastructure/operational functions supporting assigned practice, based on changing business needs, objectives and strategies
Develop action steps to achieve optimal business results based on market trends
5 years experience in one or more business related areas including Finance, Human Resources, Resource Management, Marketing or general business operations
Bachelor's degree in Business Administration, Finance, Human Resources or related field from an accredited college or university
Proficient with Microsoft Office Suite applications including Excel, PowerPoint, and Outlook
Ability to work independently and provide guidance to executive level management across all practice operational areas
Excellent communication, interpersonal, organizational, analytical and negotiating skills required

Manager, Practice Operations Resume Examples & Samples

Work with the leaders of the Business Development Organization (BDO) providing day-to-day operations management
Create practice communications supporting efficient change management initiatives
Oversee and maintain the BDO collaboration site
Manage a variety of people matters such as monitoring training plans, approvals, attendance and expenses, as well as new hire orientation, terminations, and staffing needs
Participate in practice-wide strategic initiatives and projects
Manage invoice processing, provide operational support for various work streams, manage requests and creation of sales campaign codes, report and business processes
Minimum five years of related project management and/or business operations experience; preferably within a professional services environment
Ability to work independently and provide guidance to executive level management across practice operational areas
Excellent communication, interpersonal, organizational, analytical and negotiating skills
Proficient with Microsoft Office Suite applications including Word, Excel, PowerPoint and Outlook; basic knowledge with Microsoft Access and Customer Relationship databases

Manager Practice Operations Resume Examples & Samples

Manages operational budget and administration and reconciliation of practice income and expenditures for Wilmington site practice
Monitors budget and variance reports for Wilmington practice site. Summarizes financial status, financial risk, and revenue opportunities. Analyzes monthly reimbursement reports for trends and/or problems. Develops corrective recommendations for problem areas
Monitors fiscal budgets and reviews monthly financial reports for the Wilmington practice site
Generates, reviews, processes and audits all data related to CCHP through Soarian, UHC, etc
Oversight of physician and advanced practice practitioner schedule for Wilmington Hospital
Manages and processes payroll for all physicians and advanced practice practitioners
Develops and orchestrates new employee onboarding/orientation for all new clinical staff
Interviews and assesses prospective clinical and non-clinical staff candidates; coordinates and oversees recruitment process at the Wilmington site
Supervises Hospital and Insurance Provider Credentialing process for clinical hires at the Wilmington site
Determines marketing strategy. Works with appropriate parties, including corporate communications to develop marketing plan and promotional communication materials
Directs the design and maintenance of content for internal/external website and other alternate media
Bachelor’s Degree in Business or Finance, preferred. Minimum of 2-3 years’ experience in a position related to practice operations and scheduling. Upon review, experience may be considered in lieu of education
Ability to organize work, coordinate projects, set priorities, meet deadlines and follow up on assignments with little or no supervision
Adapt to changing work demands necessitated by fluctuations in workload or program requirements
Ability to collaborate with clinicians and other staff
Skilled in working in teams with ability to work independently as needed
Skilled in oral and written communication
Ability to use common computer software (Word, Excel, Powerpoint, Outlook) for daily work and data input and retrieval

Practice Operations Director Resume Examples & Samples

Bachelor’s Degree in Business or at least six years of call center leadership experience
Healthcare operations experience (to include access & scheduling, revenue cycle, managed care, referrals, etc.)
Knowledge of the InContact platform or working knowledge of similar call center platform applications
Proven track record of meeting and exceeding customer needs through the use of measurement tools
Excellent interpersonal communications, both in writing and verbally. Should have excellent presentation skills
Must be proficient in Microsoft Office products
Must be able to roll up sleeves and jump into the details of the work, not just oversee the process
Excellent problem solving skills and attention to details
Must be able to analyze data quickly and make adjustments quickly
Call center design knowledge a plus
Must be able to read and interpret contract language
Desired Characteristics: Leadership, Energetic, Team Oriented and Outcome Driven

Manager, Practice Operations Resume Examples & Samples

Directly support the US Practice Leaders in various leadership roles and liaise extensively with multiple departments and senior leadership within the practice
Create and oversee development of business planning and reporting materials, both periodic and ad hoc
Collaborate with primary business functions including finance, operations, human resources, resource management, and others
Proactively manage and prepare for meetings, practice calls, and presentations; including agenda development, content and key messages; ensure logistics including call and/or meeting set-up
Drive program/project management for various initiatives and special projects as needed; serve as a go-to resource for the US Practice Leaders and his/her leadership team
Work closely with the US Practice Leaders to ensure relevant decisions, plans, support initiatives, successes, and results are slated for timely communication to the appropriate audiences, both internally and externally
Seven years of client service delivery or related project experience; preferably within a professional services firm
Bachelor s degree from an accredited college/university; MBA or CPA preferred
Experience managing multiple high-priority and high-profile projects and initiatives, successful track record of delivering high quality work under tight deadlines
A demonstrated, mature ability to work within a matrixed partnership environment, engender collegiality, and trust; manage/motivate individuals outside of direct reporting lines
Proficient with Microsoft Office Suite applications including Word, Excel, and Outlook
Strong research and reporting skills

Director, Practice Operations Resume Examples & Samples

Five or more years of hands-on managerial experience in a medical practice including management responsibility of all operational areas including HR and finance, as well as experience interacting with physicians and senior executives
Excellent written and verbal communication skills with the ability to establish and maintain effective working relationships at all levels within the organization
Ability to establish priorities and coordinate work activities, with the ability to take initiative and exercise independent judgment, decision making and problem solving expertise
Excellent organizational skills with the ability to gather, analyze and interpret information and make effective recommendations to senior level leaders

Executive Director, Practice Operations Resume Examples & Samples

Education: Master's Degree in Business Administration or a healthcare related field required or more than 10 years of management experience in lieu of Master's Degree
Licensure / Certification: ACMPE credentials preferred
Experience: 7-10 years of experience in significant leadership roles in a matrixed environment- integrated delivery system, health plan, physician practice operations, or provider network operations (PNO); Significant experience with healthcare business development activities including working with Senior Leaders to move strategic initiatives forward, as well as motivating, leading and managing successful project teams
Effective Communication Skills
Proficiency in process improvement methodology
Detailed knowledge and understanding of healthcare strategy, operations in integrated delivery systems, related healthcare entities and governmental regulations
Possesses proven project management skills and ability to communicate complex issues and strategies with key leaders
Able to develop feasibility analyses, prepare executive-level documents, forecasting scenarios, system and market strategies, and ability to facilitate group discussion
Professional maturity and technical competency/understanding in planning, data analysis, research, finance, marketing and business development
Advanced critical thinking and problem solving skills
Thorough understanding of external, regulatory, payor and other forces impacting health care operations
Keen understanding of current healthcare marketplace including competitors and best practice systems across the nation
Extremely proficient with personal computer applications (Excel, Word, PowerPoint, Access)
Ability to mentor staff and to provide leadership in a team building environment to enhance cooperation with our internal and external stakeholders
Demonstrates strong project management skills with proven success at managing large-scale projects working independently and leading projects through to completion in tightened timeframes while maintaining a strategic perspective
Demonstrates the ability to organize and to prioritize work in a diverse, fast paced environment while working on multiple projects simultaneously and complete assignments according to established timelines
Experience in working in multi-disciplinary teams and in complex matrix relationships
Excellent relationship and team skills
Ability to organize and work independently with a high level of motivation and initiative while being entrepreneurial, creative and results-oriented and must possess proactive orientation with a willingness to take managed risks
Ability to work with all levels of management and colleagues within the organization and the system office as well as external customers utilizing good listening skills and interpreting end users’ needs
Demonstrates high trust and integrity when dealing with confidential matters
Must possess strong knowledge about health care services, health care financial management and data processing systems as applied to multi-site group practices
Excellent financial management skills focusing on cost containment, reimbursement and collection practices, as well as new service line/revenue source development
Experience with acquisition and development initiatives, physician recruitment and on-boarding
Understanding of physician employment contracts and compensation models
Strong knowledge base in out-patient regulatory, coding & billing requirements, processes and data platforms
Strong knowledge of the full revenue cycle process
Direct practice operations experience

MGR, Practice Operations Resume Examples & Samples

Two (2) years of health care experience, to include one year in a lead or supervisory role
Responsible for approximately 4-15 physicians and 15-40 team members
In cooperation with the Physician Lead, assists in development and oversight of standards compliance for the designated scope of the outpatient clinics of the Service Line within the parameters established by OHPG. Identifies issues in service and coordinates action plans with the Service Line Physician leadership and the Director/Physician Practices or COO or Senior Manager
Ensures compliance with all regulatory and accreditation mandates to which the organization is subject, company policies, procedures, and programs, ensuring consistent application within their service line(s). Reviews and implements OHPG policies, procedures and programs
Develops and manages annual operational and capital clinic budget in cooperation with the Physician Lead and Senior Manager. Allocates and authorizes appropriate expenditures. Responsible for management of actual performance against budget providing analysis of material variances to Administration
Maintains an effective revenue cycle and other systems to maximize revenue
Administers methods to enhance efficiency and quality of practice operations, including the Patient-First Initiative, in collaboration with the Physician Lead, and Senior Manager, creating an environment consistent with management values of OHPG
Works with the Lead Physician of the practice, ensures appropriate access, flow and scheduling of patients
Works with the Leadership Team in the service line to provide seamless care throughout the continuum
Works in cooperation with leadership to coordinate and develop long-range strategic plans for the clinic operations within the service line strategic plan in collaboration with the Physician leadership
Hires, trains, supervises, evaluates and develops practice staff in accordance with established Human Resources Guidelines
Develops lead staff for each clinic. Builds a well-functioning team focused on the needs of the patient
Directs and oversees maintenance of physical facility to ensure appropriate operations, appearance, and security. Evaluates, recommends and plans for future space
Negotiates, communicates and coordinates with the Service Line and other departments to implement operational changes and new initiatives

Practice Operations Manager Resume Examples & Samples

Serves as a liaison between practice physicians and office employees, and between the practice and other clinical and administrative areas
Develops growth strategies and business plans in cooperation with practice physicians and physician leadership. Supports financial, budget and business goals
Monitors the billing and collection functions
Minimum Qualification: Completion of the St.Vincent Medical Group Practice Operations Manager In-Training Program or Physician Practice or health care management experience
Preferred Qualification: Two years of experience directly supervising staff and managing multiple physician practice locations

Director / Practice Operations / PA Resume Examples & Samples

Knowledge of the principles and practices of health planning and clinic management sufficient to manage, direct, and coordinate to the operation of a medical practice
Skill in establishing and maintaining effective working relationships with physicians, Associates, third party payers, patients and the public
Knowledge of the purposes, organization, and policies of systems sufficient to interact with other healthcare providers
Ability to establish clear job expectations for each Associate’s position, monitors job performance, review and follow up daily
Ability to exercise a high degree of initiative, judgment, discretion, and decision-making
Knowledge of computer programs and their applications
Ability to analyze situations accurately and take effective actions
Ability to negotiate contracts with third party payers
Drives excellence through innovation and creative approaches in all areas of operations by focusing on people, quality, service, financials and growth
Provides accurate and timely projections, assessments, reports, plans, budgets, dashboards, and solutions to facilitate change for desired performance outcomes
Monitors key performance metrics: volume growth/budget attainment, patient experience, opens access, quality measures, and referral management among others
Integrates the focus on patient and family centered care into daily practice operations
Communicates organizational goals and sets policies to guide performance
Takes responsibility for providing high quality education and training programs
Exemplifies and promotes ethical and professional standards for decision-making