Quality Senior Manager Resume Samples

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M Bauch

Michelle

Bauch

9622 Reichert Crossroad

New York

+1 (555) 973 1874

9622 Reichert Crossroad

New York

Phone

p +1 (555) 973 1874

Experience Experience

Houston, TX

Quality Senior Manager

Houston, TX

Quitzon Group

Houston, TX

Quality Senior Manager

Develops, implements and coordinates quality programs through the support of staff and departmental managers
Works closely with all department managers and senior staff in an effort to ensure the quality program is running efficiently
Management Representative for QMS (Quality Management Systems)
Responsible for all quality related tier and management reporting functions at all levels
Develops supplier relations
Provides overall supervision and direction to the Quality department
SQF Practitioner (Backup Practitioner: EHS Manager)

New York, NY

Senior Manager TPM Quality

New York, NY

Runolfsdottir Group

New York, NY

Senior Manager TPM Quality

8) Provides support for quality functions at third party base powder manufacturing sites during quality issue resolution and continuous improvement efforts
9) Participates on project teams and provides QA expertise during design and validation of existing/new manufacturing processes/facilities
10) Defines, consolidates and reports quality metrics for contracted partners to drive continuous improvement
3) Maintains interface between quality and innovation during the qualification of new raw materials and suppliers; supports review and management of RMAQ data
4) Communicates current specifications and lab methodology to ensure alignment
2) Defines quality metrics to track performance and drive continuous improvement. Consolidates feedback from local QA owners on supplier performance. Leverages MJN Compliance team to drive improvements through supplier assessment process
5) Supports procurement and manufacturing services during supplier productivity initiatives and participate qualification process

present

Los Angeles, CA

Senior Manager Stars / Quality

Los Angeles, CA

Walker LLC

present

Los Angeles, CA

Senior Manager Stars / Quality

present

Responsible for overall monitoring of all quality performance measures for Star+Plus Nursing Facility population and MMP demonstration plan performance
Monitor and work with Regulatory Reporting team to measure MMP health plan performance with quality and performance metrics
Innovate and drive local initiatives that address low performing measures
Monitor overall compliance and provider criteria met for Texas Pay for Performance quality model for Star+Plus nursing facility membership
Manage local plan personnel and other functional areas to develop CAHPS interventions and Disenrollment Reduction Initiatives
Coordinate and collaborate with local plan personnel, functional areas and National STARs team to reduce / prevent complaints to Medicare (CTM) and develop corresponding mitigation action plans
Perform root cause analysis for poor performance on administrative and clinical measures

Education Education

Bachelor’s Degree in Engineering

University of California, Irvine

Bachelor’s Degree in Engineering

Skills Skills

Has proven project management experience on £2m+ size engagements
Proven delivery track record combined with interpersonal skills and authority to command the respect of local client service teams
Broad experience of general legal contracting/subcontracting principles, and ideally the standard EY templates for contracting
Solid commercial experience, and the ability to apply the firms QRM policy in a practical yet effective manner
Technical knowledge of our services, methodologies, EY policies, and tools
Ability to be approachable, supportive, responsive and yet be prepared to make and defend difficult decisions on the application of Quality and Risk Management (Service Quality)
Able to present complex & difficult messages and feedback effectively , using a variety of training and influencing techniques
Know when to engage other specialist skills to solve complex problems or disputes
Able to multi-task and work under pressure, to tight deadlines, and effectively prioritise/escalate conflicting demands
Comfortable working in an ambiguous and rapidly changing business environment

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VP, Quality Senior Manager Resume Examples & Samples

Design and review of Data Quality Scorecards
Review Data quality issues affecting Consumers and work with the IMR team on their remediation
Lead Data quality improvement initiatives
5+ years Project Management experience

Emeia FSO Sub-area Directors of Service Quality Senior Manager Resume Examples & Samples

Reporting to the Sub-Area Advisory Quality Leader
Taking a proactive role in providing relevant, pragmatic and commercially focused Service Quality guidance and advice to the EMEIA FSO Advisory business that supports commercial goals, and actively supports the firm’s ability to manage risk and quality in accordance with EY mandatory procedures, professional standards & regulatory obligations
Raising the profile and understanding of Service Quality in EMEIA FSO Advisory, transferring technical and professional expertise to others through formal and on the job training and evaluation, within the Service Quality team and wider Advisory business
Assisting in the monitoring of compliance with Service Quality policies and regulations in EMEIA FSO Advisory
Supporting the planning and implementation of new Service Quality policies and tools as well as Quality Improvement Plans and mitigating the risks identified
Perform Focused Reviews or undertake RTM activities on engagements across the EMEIA FSO Advisory business
Act as a point of contact for Service Quality queries, for example business relationships, limitation of liability, independence, anti-money laundering, third party risk and confidentiality agreements
Review and advise on contracting principles for both Engagement delivery and subcontracting arrangements
Review NDA’s, Statements of Work, Master Services Terms, Frameworks and Terms of Business with a commercial/legal viewpoint on acceptability & approach and escalate as necessary
Act closely with the legal team, building a professional and trusted relationship
Provide specific support or coaching for selected Executive Directors, Partners, notably on commercial approach to planning, delivering engagements, contracts, project governance and contingent fees issues
Assist Advisory teams to understand and implement Service Quality policy requirements
Take responsibility for deployment of specific Service Quality projects or initiatives (eg, deployment of new tools)
Be available on an ad hoc basis to assist individuals or engagement teams to identify and resolve a wide range of Service Quality issues, engaging other subject matter expertise as required
Provide input to the annual Service Quality assessments of Advisory Partners and Directors
Ensure understanding EMEIA FSO Advisory Quality strategy, as well as wider firm Service Quality strategies, and aligning tasks and responsibilities accordingly
Provide appropriate leadership at SQ L&D events across EMEIA
Has proven project management experience on £2m+ size engagements
Proven delivery track record combined with interpersonal skills and authority to command the respect of local client service teams
Broad experience of general legal contracting/subcontracting principles, and ideally the standard EY templates for contracting
Solid commercial experience, and the ability to apply the firms QRM policy in a practical yet effective manner
Technical knowledge of our services, methodologies, EY policies, and tools

IT Quality Senior Manager Resume Examples & Samples

7 -10 years of experience with quality assurance and testing life cycle activities and deliverables
Experience of working in Financial Services domain and detailed understanding on trade lifecycle, Settlement, Collateral Management
Experience with industry standard testing tools including QTP and Quality Center
Project management experience including scope management, task planning, resource allocations
Proven experience in Test Management; has an excellent understanding of the role of software testing and of all testing events to support varied projects / programmes including in-house developments, third party applications, infrastructure projects, migration and integration projects
Clear, context-specific communication style with regards to verbal, written and presentation skills

Senior Manager Operational Quality & Change Controls Resume Examples & Samples

Independently develop control methodologies and quality management plan, by applying advanced operational knowledge and process methodologies as well as implement controls and ongoing monitoring process
Understand requirement on new rule/policy/system by attending various stakeholder’s meetings as well reading up on Audit material/Legal docs/Policies. Elicit requirements using interviews, document and data analysis, business process descriptions, working independently with users to define concepts, challenging business users on their assumptions of how they will successfully execute operational plans; Critically evaluate information gathered from multiple sources including Regulatory Requirements, decompose high-level information into details, abstract high level understanding, and extract/identify true user needs/requirements. Collaborate with GWO, GWT and GBM Regulatory Initiatives partners and SMEs to establish the future state process and technical vision and analyse trade-offs between processes and applications and their usability, performance, and risk. Optimize design for control and efficiency
Preform system analysis, applicable design and testing with respect to responsive solutions and regulatory requirement that may also be used as functional prototype; This may require: Developing business case; user requirement, testing strategies and execute testing
Provide business support to all units globally, including new and existing products, user training, assisting with designing and implementing new processes/systems/models/structures by creating procedures, manuals and provide implementation and ongoing support
Independently resolve highly complex, multi-faceted problems to meet the business needs of Operations with a specific focus on creating tangible / measurable operational efficiencies through the application of business, financial, and process knowledge. Drive process changes to ensure efficient and effective project delivery, as well as solutions with sound operations control
Continually acquire and enhance knowledge of the Division's business strategies and policies, risk management practices and methodologies, product offerings, financial markets, financial instruments, regulatory requirements, Back Office processes, and rapidly changing technology to be able to provide effective business solutions and services to the end user business lines
Effectively manage and supervise Project Staff by setting performance expectations, monitoring performance, and providing performance feedback including the preparation of performance appraisals, and as needed, providing counsel and coaching. This also includes assisting in the recruitment of qualified project management and business analysis staff

IT Quality Senior Manager Resume Examples & Samples

Extensive years previous experience of project managing and managing a project team
Strong interpersonal, communication and leadership skills in a matrix reporting environment
Track record of problem solving in a complex environment
Flexible approach to working hours, involves weekend work
Demonstrates initiative, willingness and ability to react to changing priorities
Varied IT experience, with knowledge of understanding complex business requirements and software development

Quality & Digitization Senior Manager Resume Examples & Samples

Use Technical expertise and analytical skills to review and define solutions to better support our business (i.e. workflow, platform, IVR) present envisioned solutions access all levels and secure commitment. Build business cases for new system development efforts and secure approval
Facilitate and actively contribute to requirement, technical planning and design sessions
Define, implement, track and report business appropriate MIS and metrics to measure success
Provide leadership to collaborate and strategize with all levels of the organization to assess feasibility, determine costs versus benefits and prioritization of identified initiatives
Evaluate complex situations using multiple sources of information to impact multiple departments
Bachelor degree required, Advanced degree preferred – MBA, Information Systems/Business
6 -10+ years related experience
Solid technical background
Excellent written/verbal communication, presentation, influencing and diplomacy skills
Competence with flowchart, and data mapping tools and procedures
Highly analytical and data driven
Requires proven success in continuous process improvements (certified Six Sigma Black Belt - preferred)

Quality & Standards Senior Manager Resume Examples & Samples

Develop and be accountable for a safety culture that creates a work environment where no one gets hurt
Publish and maintain Standard Operating Procedures (SOPs) for Custodial program
Develop, implement and maintain Aramark Facilities resources such as the Aramark.net, OPX Facilities website, BenchMark, Program Audit and TMA
Member of the cross line of business Development Committee responsible for the development, testing, and piloting of new technology, programs and systems
Utilize technical expertise to evaluate Aramark’s operating program standards, measure performance and recommend solutions in order to enhance or improve operations
Document observations and recommendations with formal reporting methods for client and internal audiences
Provide Faculties expertise relating to Bench mark, LEED certification, APPA and Sustainability
Assess and monitor select accounts through compliance audits to ensure compliance with our client contracts, OSHA, Life Safety and other local, state and federal regulations
Assist in the development and support of Regional Centers of Excellence if needed
Partner with Innovation & Expertise Teams and advocate for change and implement new technologies, handheld devices, programs and or processes consistent with initiatives developed and approved by the Facilities and OpX Sr Teams
Develop training schedules based on field-identified needs and statutory requirements
Provide in-house and site-based training
Coordinate training for unique needs or requests
Develop and implement leadership training program
Measure training effectiveness
Provide training program feedback to Custodial Manager
Bachelor degree with a minimum 7 years of experience in facilities management highly preferred
Working knowledge of facility operations, energy solutions, and/or construction services also required
Solid strategic, analytical, and decision making experience in driving outcomes, creating proformas, and in ROI analysis is preferred

Unified BOM Quality Senior Manager Resume Examples & Samples

10+ years of Quality Management experience with diverse teams across multiple Geos
8+ years of Quality Engineering experience with Web Based Applications, with at least 5 years of experience at a senior testing level
Excellent formal testing/quality assurance methodology experience with Web Applications. Hands on experience with Unix systems. Ability to adapt to a dynamic technical environment
Must have good Leadership, Management, and communication skills; Strong Analytical and problem solving skills
Highly motivated and ability to work independently. Ability to multi-task and accomplish workloads efficiently
Strong People Management experience with direct report guidance and mentoring skills

Senior Manager, Segment Quality Excellence Resume Examples & Samples

40%
Serve as the SME for process improvement and technical skills development for the segment
Identify the current technical skill level of the segment associates and develop strategies for improvement
Drive best practice sharing, standardization, and process excellence across the segment
Drive One Global Quality across all segments
Develop the team to have the proper skill sets to be effective and meet performance objectives
Support segment specific initiatives that drive process control
Coach, Train and Lead OPEX and Lean Six Sigma initiatives
Work collaboratively with the Corporate Quality Excellence Team (Center of Excellence) to implement standard tools and process
Work collaboratively with other functions (SC, Manufacturing, R&D, Marketing, etc.) to drive consumer satisfaction and company objectives through continuous improvement
Lead internal teams (and others) on the skills and techniques to investigate and resolve customer/consumer complaints
Work collaboratively with other segments and functions as needed
Perform other duties as assigned or requested

Senior Manager, Catalog Quality Resume Examples & Samples

Be a leader of leaders in the CQ Ops space. Manage a team of over 250+ CQ specialists and leaders in the organization
Work with stakeholders across Amazon to define the Catalog Quality program roadmaps
Identify, scope, deploy process improvements across teams
Create/ Manage KPI's and deliver on the same
Create Operations plan to meet capacity, growth and metrics
Take ownership of the team’s recruiting efforts. Continually raises the hiring bar
Innovate on the training and/or development requirements of the teams
Formulate vision and goals for the org and have the leaders execute the same
10-15 years of relevant work experience or Top B-school MBA with 8+ years of experience
Proven track record of delivering on large scale projects involving large teams (100+)
Proven people management skills (leadership role, team management and retention of top talent)
Proven experience in managing operations processes
Analytical Skill, ability to interpret data, ability to explain data to others
Exposure to process improvement/quality control tools and methods
Strong judgment and instincts. Is right a lot
A Bachelors or Masters degree in engineering or data sciences
Prior experience working in audit process / similar ecommerce processes
Experience in working with databases, and SQL in a business environment

Senior Manager Stars / Quality Resume Examples & Samples

Monitor STARs measures and drive company performance measures
Monitor and evaluate all initiatives impacting population and adjust strategy as needed in consultation with National STARs team and Member Navigation Team to determine mix of channels and delivery systems to drive 5 STAR ratings
Perform root cause analysis for poor performance on administrative and clinical measures
Coordinate within the plan and across functional areas to resolve and / or improve STAR and HEDIS measures
Develop and execute overall STARS strategy in collaboration with plan leadership and National STARS team
Innovate and drive local initiatives that address low performing measures
Coordinate and collaborate with local plan personnel, functional areas and National STARs team to reduce / prevent complaints to Medicare (CTM) and develop corresponding mitigation action plans
Manage local plan personnel and other functional areas to develop CAHPS interventions and Disenrollment Reduction Initiatives
Monitor overall compliance and provider criteria met for Texas Pay for Performance quality model for Star+Plus nursing facility membership
Provides direct oversight and management to direct reports
Monitor and work with Regulatory Reporting team to measure MMP health plan performance with quality and performance metrics
Responsible for overall monitoring of all quality performance measures for Star+Plus Nursing Facility population and MMP demonstration plan performance
Travel within state of Texas up to 50% of the time
5+ years of STARs / HEDIS experience in healthcare
5+ years of experience developing reports, working with large data sets and making data - driven analytical decisions
3+ years of experience successfully leading a team of 5 or more direct reports
Intermediate or higher level of proficiency with Excel, Visio, PowerPoint and SharePoint
Experience working in a highly Matrix organization
Experience acting as a liaison between business, clinical, and technical teams
Experience working in UnitedHealth Group Community & State and / or Medicare & Retirement
Demonstrated ability to focus activities toward a strategic direction and achieve targets and meet deadlines
Comfortable communicating with executive leadership and external parties
Proven track record of reaching and / or exceeding performance improvement plans
Work with minimal guidance; seeks guidance on only the most complex tasks and can translate concepts into practice
Strong interpersonal skills and ability to excel in workgroup environment in different roles as required, i.e. group leader, subject matter expert or consultant, participant
Demonstrated ability to communicate ideas clearly and concisely
Bi - Lingual (English / Spanish)

Senior Manager of Quality Resume Examples & Samples

Collaborating with the business and development teams to understand product vision and requirements
Understanding how all elements of the system software ecosystem work together and developing QA approaches that fit the overall strategy
Responsible for development of test strategies and creation of appropriate test harnesses
Overseeing the development and execution of test plans, monitoring and reporting on test execution and quality metrics
Working with a team of quality engineering professions to ensure the highest quality product delivery
The successful candidate is an experienced but hands-on manager who can build an organization and ensure it performs
10+ years of industry experience, including at least three years of hands-on testing and at least 3 year experience managing managers and 7 years of management experience
Solid experience in Mobile development, both iOS and Android
Strong people management skills, with a proven ability to hire and grow talented SDETs and QAEs
Strong organizational skills, tracking multiple test execution cycles simultaneously and synthesizing the results
Experience with systems automating client / server testing with a heterogeneous mix of client applications and devices
Comfortable communicating cross-functionally and across management levels in formal and informal settings
Experience with communications products (e.g., IP messaging, voice, and/or video)
Experience with functional, performance, and stress testing for large scale products
Experience driving technological and process innovation

Senior Manager, Processes & Quality Resume Examples & Samples

Bachelor Degree in Supply Chain, Industrial Engineering or Business, or other related field
9+ years of experience with Supply Chain Management and Warehouse Operations
5+ years of experience with Lean/Six-sigma methodologies
5+ years of qualitative/quantitative data analysis related to Supply Chain, Operations, Transportation. Inventory Management, Process Improvement
Proficient in Excel and SQL
MBA or Master’s Degree in Operations, Supply Chain or Logistics
5+ years managing teams of 10-15 people
3+ years of working with Executives to champion new innovations

Quality Senior Manager Resume Examples & Samples

Improves Quality Assurance policies and procedures and ensure compliance to division, corporate and regulatory standards
Assures compliance to Plant, Division, Corporate and regulatory quality assurance requirements in the areas of material inspection, in-process quality control, finished product evaluation, GMPs, housekeeping and other related food safety and quality matter
Ensures compliance to local, state and federal environmental regulatory agencies
Ability to establish and manage departments operating budget, including but not limited to Headcount, Compensation, Material & Supplies, Repair & Maintenance, and Professional Fees
Develops supplier relations
SQF Practitioner (Backup Practitioner: EHS Manager)
Advanced understanding of GMP, HACCP, HARCP, Safe Quality Food Principles, Food Defense Principles, and Quality Management Systems
Knowledge of reverse osmosis systems and bottled water production
Must possess the ability to understand and apply moderately complex mathematical concepts, to include managing department financial data
Must be able to define problems, collect data, establish facts and draw valid conclusions
Must be able to interpret a variety of technical material
Must possess a track record of successful continuous improvement initiatives and results
5+ years of previous supervision experience in QA or Production areas of the food and beverage industry. High School Diploma required
Must possess Advanced level computer skills (Windows environment), including proficiency in Word and Excel, and Minitab. Knowledge of SAP, or a fully integrated manufacturing system, is strongly preferred

Quality Senior Manager Resume Examples & Samples

Provides overall supervision and direction to the Quality department
Ensures that team members are meeting inter-departmental goals, as well as, working with cross functional teams in meeting quality goals
Responsible for all quality related tier and management reporting functions at all levels
Key point of contact for all Company Audits
Develops, implements and coordinates quality programs through the support of staff and departmental managers
Conducts management and employee meetings regarding quality related customer & product issues and procedures related to quality that directly relate to customer requirements
Reviews technical problems and procedures of all departments and recommends and drives solutions
Conducts/coordinates monthly metrics meetings
Works closely with all department managers and senior staff in an effort to ensure the quality program is running efficiently
Ensuring the promotion of awareness of regulatory and customer requirements throughout the organization
Management Representative for QMS (Quality Management Systems)
Updating/maintaining quality processes and documents

Senior Manager, External Quality Resume Examples & Samples

A principal responsibility in oversight of an EP may involve releasing pharmaceutical products, API intermediates, API, non-sterile pharmaceutical products to other sites and/or to the market with the assurance that the goods were produced in conformance to all applicable policies and procedures of Merck and compliance with all governing regulations. Before shipment, he/she will assure that products manufactured by the plant have the correct quality and identity, meet all pertinent specifications and special requirements, and have been produced by approved processes and under proper conditions
Has responsibility for Quality assurance and control functions to include direct support to EP’s, coordination and oversight for product testing, as well as other relevant components as determined by applied calibrated Quality oversight. These components may include review of batch documentation and deviation investigations
Has responsibility for maintenance and oversight of ongoing supplier performance management to include regulatory inspection support and monitoring, internal complaint management, internal customer feedback coordination, and review of annual product reviews
Reviews all audit outcomes pertaining to the EP’s and ensures appropriate and timely corrective actions are identified and implemented
Monitors efforts to improve the EP’s quality and reliability through ongoing oversight and formal communication programs and forums
Provides support to the EP’s to facilitate and validate new product introductions. Provides compliance input and support, as appropriate for implementation of analytical methodology and process development initiatives. In conjunction with other internal Merck departments (ACDS-SAS, GPC, EMT), ensures that EP’s are inspection ready for all new product introductions or transfers
Provides support and develops presentations for Quality Council meetings. Provides oversight for presentation content and may support issuance of minutes
Assists in the coordination of significant investigations including Fact Findings. Assists in the coordination of product recalls as needed
Operates in a safe and efficient manner and in compliance with the MMD Q.O. Safety and Health Policy
Conducts quality due diligence assessments for pre-approval considerations of new EP’s. Supports the EP in remediation of due diligence and pre-contract audit gaps. Assures the development and maintenance of a Quality Agreement with the EP. Acts as the Quality expert on Merck's behalf regarding contractual negotiations and provides input into the development of commercial contractual agreements with the EP on quality related terms
May act as or support the regulatory compliance liaison on MSD’s behalf to interface with regulatory agencies

Cbna-o&t-quality Senior Manager Resume Examples & Samples

Degree with a minimum seven year experience in a customer service environment
Must have good appreciation of controls and service metrics
Ability to influence and inspire key stakeholders
Demonstrate the ability to work effectively across business lines and to influence others
Attention to detail and ability to manage multiple tasks and prioritize work to ensure delivery to deadlines
Possess positive attitude and the ability to navigate rapid change in focus and direction

Senior Manager TPM Quality Resume Examples & Samples

1) Drives resolution of supplier (global, regional, local) quality issues impacting the Asia-Pacific region. Partners with suppliers to develop effective and sustainable corrective action plans
2) Defines quality metrics to track performance and drive continuous improvement. Consolidates feedback from local QA owners on supplier performance. Leverages MJN Compliance team to drive improvements through supplier assessment process
3) Maintains interface between quality and innovation during the qualification of new raw materials and suppliers; supports review and management of RMAQ data
4) Communicates current specifications and lab methodology to ensure alignment
5) Supports procurement and manufacturing services during supplier productivity initiatives and participate qualification process
6) Supports quality functions at contracted sites during the establishment and implementation of robust/sustainable quality systems. Ensures these systems meet requirements/expectations of MJN, and are in compliance with applicable regulatory requirements
7) Executes routine disposition/release of conforming materials and products as defined by regional QA support model. Determines appropriate actions for non-conforming products in consideration of root cause(s), risk assessment, food safety, regulatory requirements and consumer expectations
8) Provides support for quality functions at third party base powder manufacturing sites during quality issue resolution and continuous improvement efforts
9) Participates on project teams and provides QA expertise during design and validation of existing/new manufacturing processes/facilities
10) Defines, consolidates and reports quality metrics for contracted partners to drive continuous improvement
11) Supports the regional Corrective Action / Preventive Action (CAPA) program to avoid occurrence and prevent recurrence of product nonconformities during the manufacturing process, and to foster a proactive vs. reactive culture focused on continuous improvement
12) Provides link to Global Food Safety function and supports implementation of food safety initiatives at contract manufacturers; supports successful implementation of food safety risk mitigation strategy
13) Drives implementation of aligned programs for managing and reporting consumer complaints in the region. Ensures that metrics for consumer complaints are reported in a timely manner and utilized to drive continuous improvement
14) Provides support during the design, implementation and maintenance of the QA strategic plan within the Asia Pacific region, and ensures the successful achievement of business objectives
15) Partners with MJN Procurement to develop, implement and maintain an effective raw materials/packaging material supplier management process for third party and MJN facilities in the Asia Pacific region. Builds and maintain supplier relationships based on a culture of continuous improvement, and focused on proactive issue management/resolution
16) Serve as a key resource for QA personnel at third party subcontractors and in MJN Asia Pacific supply centers and markets supporting operational quality, effective implementation of quality programs, quality issue resolution, continuous improvement efforts and alignment with global standards/regulatory requirements

Country PV Quality Oversight Senior Manager Resume Examples & Samples

Quality Risk management: collect local deviations across regions, analyze trend, risk based approach on CAPAs proposed. Follow-up RQN with countries impacting PV
Contribute to the Quarterly Quality dashboards provided to Region Leads/countries in order to give them oversight on affiliates quality milestones/KPIs
Contribute to the application of principles of good PV practice and ethical standards at affiliate level, ensuring a PV local quality system is in place and monitored
Support in the preparation of GQA affiliates audits , inspections and CAPA f-up
Contribute to the affiliates training strategy based on risk based approach and support development of educational materials
Master’s Degree or PharmD in Human Health Sciences

PLC Quality Senior Manager Resume Examples & Samples

Experience in a Quality Management role in the food industry, including experience at a manufacturing site (in a quality management or equivalent role) is essential
Detailed working knowledge and understanding of quality and Food Safety Management systems including HACCP, ISO 9001 / 22000, BRC, AIB or other is essential
Working knowledge of Raw Materials (ingredients and or packaging process and manufacture) is essential
Proven leadership/people management skills are essential
Detailed knowledge of quality improvement / problem solving techniques such as RCA, SPC, FMEA is essential
Detailed knowledge of soft drinks process / manufacturing techniques and food hygiene is desirable

Senior Manager, PWS Quality Resume Examples & Samples

Maintain PWS ISO 9001 certification and the associated Quality Management System (QMS) in accordance with ISO requirements
Six Sigma certification (e.g. American Society for Quality (ASQ) Six Sigma Blackbelt)
Quality Management certification (e.g. ASQ Quality Manager)
ISO Auditor certification (e.g. ASQ Lead Auditor)
Experience with process control systems (DCS, PLC, SCADA) as applied in process or utility industries (chemical, oil and gas, pharmaceutical, power and water, refining, etc.)
Experience in hardware or software development and testing, project execution, or manufacturing
Successful management of leadership experience in a technical organization
Knowledge of financial statements and other business management key performance indicators
Experience with process control systems (DCS, PLC, SCADA) as applied in process or utility industries (chemical, oil and gas, pharmaceutical, power and water, refining etc.) preferred
Experience in hardware or software development and testing, project execution, or manufacturing preferred
Successful management or leadership experience in a technical organization preferred
A minimum of 10 years Quality Management experience in a product-based, solutions-focused business focusing on resolving domestic and international customer satisfaction issues and developing, implementing, securing registration for and maintaining an ISO registered quality system

Senior Quality & RA Manager Resume Examples & Samples

Member of PInS’ Business Excellence – Quality (BEQ) Group
Maintain and manage the PInS Management System (“MSIS”) to maintain compliance to applicable standards in close consultation and coordination with “BEQ” of Philips Innovation Services
Facilitate development projects to achieve compliance

Senior Manager, NPI Quality Resume Examples & Samples

Design of Experiments, statistical process control methods and theory
Strong understanding of materials with expertise in mechanical behavior
Understanding of the application of finite element analysis (FEA)

Quality Senior Manager Resume Examples & Samples

Assists in assuring the provision of accurate and reliable data acquisition and analysis to support clinical and administrative decision-making
Manages significant clinical event process, including identification, investigation, and coordination of root cause analysis, process improvement, tracking, and reporting
Assists in the coordination of activities to assure compliance with accreditation and regulatory requirements (e.g. JCAHO, DHS, HCFA)
Participates in the hiring, training and conducting of performance evaluations and directs the workflow for the department staff. Provides leadership assistance to Quality Management staff to achieve optimal clinical, operational, patient safety, financial and satisfaction outcomes. Serves as a primary resource to staff and administration in the absence of the director
Participates in the development of the department budget in conjunction with established goals and objectives. Plays a key role in ensuring budgetary goals are met on an annual basis
Participates in the development and implementation of Quality Mgmt Services goals and objectives and process improvements. Ensures all goals and objectives are met timely and effectively

Quality Senior Manager Resume Examples & Samples

Demonstrate safety as a value by performing all job functions safely, while also complying with corporate policies and departmental procedures, in an effort to reduce risk and eliminate loss
Manages self and team in accordance with the expected behaviors of the KC-One Behaviors. Effectively achieve results that meet business and individual objectives
Drive change and inspire a team to reach new levels with regards to the Quality Culture and Program
Establish and maintain good customer rapport, while driving solutions to meet business needs. Develop and maintain a strong spirit of partnership
Conduct all communications and transactions with the utmost integrity. Communicate fully with superiors, teammates, and others who have a need to know
Execute continuous improvement activities for established processes and initiates development of new processes
Acts as the Quality Management Representative for the Maumelle Facility
Ensures the facility maintains adequate systems, personnel, and infrastructure for Quality Assurance (including Microbiological Lab), Quality Engineering, and Supplier Quality Management, to support compliance and meeting organizational quality objectives
Acts as the Team Manager, administering performance feedback and salary handling, providing coaching and work direction to team members, recruiting and hiring new team members, and assuring all activities are prioritized and resourced appropriately
Ensures activities are in compliance with both ISO 9001-aligned company quality assurance standards and applicable government regulations, such as regulated product Cosmetic Good Manufacturing Practice (GMP) requirements. Ensures the facility remains regulatory audit-ready
Leads significant Quality Improvement activity to mitigate emerging social media and consumer safety risks – including improvement to Quality Systems as well as facility infrastructure. Initiates and executes continuous improvement activities for established processes, and supports development and implementation of new quality processes
Ensures that established manufacturing inspection, sampling and statistical process control procedures are followed as applicable
Ensures there is a robust Internal Audit system for production and quality systems, with timely resolution of identified problems
Ensures there is a robust Corrective and Preventative Action (CAPA) system, with connection to sources of input, and timely resolution of identified problems
Leads routine Management Reviews of the Quality System
Provides Quality system expertise, guidance, and training to key customers and stakeholders
Demonstrates, maintains, and builds both personal and team capability in Quality Management Systems (QMS), Good Manufacturing Practices (GMPs), and applicable regulations to support objectives
Represents Maumelle Quality in BCC and enterprise initiatives to ensure facility needs are considered and included, whenever appropriate
Builds and maintains strong relationships across key Kimberly-Clark functional areas as well as across Kimberly-Clark mills to foster sharing of information, swiping of best practices, and increasing mill expertise to deliver overall KC QMSR and Regulatory compliance
Participates in BCC Crisis Management/Prevention meetings or Investigation teams, as assigned
Bachelor's degree in a science, engineering, or related discipline; and 10+ years broad experience in a Quality, Regulatory Affairs, or regulated product Manufacturing background
Knowledge of quality system requirements for Consumer, Cosmetic, and OTC Drug/Pharm or Medical Device products
Working knowledge of GMP’s, CAPA, and Validation
Experience successfully lead and direct teams, large projects, and influence multi-functional organizations
Industry-recognized Quality Manager and/or Auditor certifications
LEAN 6-Sigma certification – Green Belt or Higher
Diverse background in mill operations, R&D, engineering, or business experience beyond Quality