Senior Training Specialist Resume Samples

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P McLaughlin

Paula

McLaughlin

155 Grimes Brook

Detroit

+1 (555) 788 4672

155 Grimes Brook

Detroit

Phone

p +1 (555) 788 4672

Experience Experience

Philadelphia, PA

Senior Training Specialist

Philadelphia, PA

Dietrich and Sons

Philadelphia, PA

Senior Training Specialist

40% Manage the design, development and implementation of comprehensive, competency-based, technical training programs following an approved instructional design model. Module development includes the development of Instructor-led, computer based, and on-the-job training, as well as the development of participant guides, instructor guides, and training aids
Working knowledge of Mutual Funds and the Investment Companies Act of 1940
Working knowledge of the Investment Companies Act of 1940 and the mutual fund industry
Working knowledge of instructional design principles and concepts
Outstanding customer focus, collaboration and teamwork
Managing all logistics associated with book clubs, virtual webinars, workshops symposia, brown bags, classes and presentations
Working knowledge of Instructional Design principles and best practices

Los Angeles, CA

Senior Training Specialist, Diesel Engines

Los Angeles, CA

Boehm, Moen and Koelpin

Los Angeles, CA

Senior Training Specialist, Diesel Engines

Work to continuously expand the scope and technology of our field service training programs ensuring that the training is seen as effective, value added, and engaging for its participants. Advance the use of electronic and web –based training to this end
Identify advance training projects including performing the development, definition of project scope, and creating the actual end product. Act as project manager in those cases where the project is outsourced to ensure development of a professional and accurate document
Work to develop individual goals/objectives to support the department goals through the use of the Maximizing Performance Appraisal Process
Work with Kohler Italy to create and maintain a formal training program that provides consistency and professionalism to training performed at the Central Distributor level
Provide back-up support for the technical call center by taking calls from our distribution network, OEMs, and end-users
Communicate with product managers, engineers, sales personnel and other subject matter experts to gather resource materials for inclusion in training material
Seek to continuously stay current with the latest training software and technology so as to establish or maintain Kohler as the leader in the industry

present

New York, NY

Litigation Support Senior Training Specialist

New York, NY

Brakus, McDermott and Leuschke

present

New York, NY

Litigation Support Senior Training Specialist

present

Prepares assessment plans and training material related to litigation support software roll-outs, including version upgrades and new application deployment
Demonstrated expertise with traditional litigation support technology, including Case Notebook Transcripts (LiveNote), TrialDirector, CaseMap and TimeMap
Serves as primary liason with IT personnel regarding set-up, maintenance, and deployment of trial laptops to trial teams nationwide
Ensures internal timekeepers, staff and outside personnel receive Tier 1 issue resolution for the Firm's eDiscovery and litigation support applications
Ensures internal timekeepers, support staff, and outside personnel are effectively trained on the Firm's eDiscovery best practices regarding the review, production and utilization of electronic evidence and other litigation related material in a cost effective manner
Ensures internal timekeepers, support staff, and outside personnel are effectively trained on the Firm's eDiscovery and litigation support applications (i.e. Relativity, Case Notebook, TrialDirector, CaseMap and TimeMap) to facilitate completion of litigation-related tasks in a cost effective manner
Demonstrated expertise regarding kCura Relativity, including administrative capabilities, the Relativity Desktop Client, advanced analytics, Relativity Assisted Review workflows, managed review workflows and production capabilities

Education Education

Bachelor’s Degree in Business

Boston University

Bachelor’s Degree in Business

Skills Skills

Very strong interpersonal skills, ability to give and receive constructive feedback, ability to interact and partner with people at all levels and locations
Strong attention to details and excellent organizational and project management skills
Strong analytical and problem-solving ability
Highly integrative with strong business mind, data focus and results orientation
Excellent organizational skills, ability to set priorities and meet deadlines
Strong command of the English language, with the ability to work independently on content review
Able to work in a highly matrix environment and globally
Requests for reasonable accommodations will be considered to enable individuals with disabilities to perform the principal (essential) functions of this job
Self-motivating, able to assume responsibility and work autonomously in a professional manner
Excellent attention to detail

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Senior Training Specialist Resume Examples & Samples

Work closely with the T&Q Manager to develop and grow the training department
Responsible for review and re-writing of content across the company website, customer / client emails, documentation and training materials
Think strategically and liaise with stakeholders across the Operation to complete training needs analysis to build and execute successful training programmes
Be aware of the goals, objectives and values of the organisation to ensure training is meeting the needs of the organisation
Work with the current trainers to ensure successful training courses are rolled out on a continual basis with a programme of continual feedback and evolvement
Lead process improvement projects through deploying methodologies relating to six sigma and/or kaizen
Work closely with the Quality Improvement Specialists to understand the current trends across the organisation and ensure training is tackling those issues as part of the program of training
Support the T&Q manager with various ad hoc tasks and when absent become a point of contact for the team
Minimum of three years' experience as a Trainer
Flexible and adaptable to all situations
Experience in conducting training needs analysis to help identify training gaps
Strong command of the English language, with the ability to work independently on content review
Ability to think strategically and work with colleagues at all levels of the organization to understand training needs
PC literate and proficient in the use of Microsoft Office products
Strong analytical and administrative skills
Positive attitude with a strong work ethic and willing to assist with ad-hoc duties
Experience working in a customer service environment a benefit

Senior Training Specialist Resume Examples & Samples

Instill a culture of continuous evaluation and improvement, measured by cycle time, production volume, consumption rate, impact to trainee, and other key metrics. Determine areas to improve training effectiveness and to enhance the value of eLearning to the business (ROI)
Ensure that the content meets Adult Learning best practices, is accurate, comprehensive, and effective by following proven instructional design models
In collaboration with the training associates, identify standards and best practices for content delivery through publishing, testing and piloting in the LMS and on the corporate website
Collaborate with training team and subject matter experts on the effective use of instructional design strategies, web-based and multimedia technologies
Develop and maintain standards and best practices to ensure quality e-learning content that can be deployed to PC, tablet, and mobile devices
Work with subject matter experts to develop their own e-learning content to meet quality e-learning standards in a timely manner. Provide recommendations for interface design, sequencing of instruction, use of assessments, and online interactive activities
Manage project timelines and coordinate with team members and subject matter experts
Add transitions, jump cuts, indexes and other basic post-production techniques to video and learning objects
Configure, support and manage content on hosted e-learning systems
Strategize and implement techniques to drive content usage
Track and report e-learning usage and assessment results
Research, review, evaluate and recommend annually new and emerging technologies and approaches and policies for potential application to instructional opportunities
Prefer 3-5 years of experience in creating and improving learning programs
Strong analytical and problem-solving ability
Ability to design in a variety of media/delivery methods
Interest in exploring and experimenting with evolving forms of learning/delivery
Ability to think and work globally and cross-culturally
Ability to develop learning for multi-generational audiences
Experience using a Learning Management System preferably at an administrator level
Ability to drive project objectives and outcomes with people who do not have a direct reporting relationship

Litigation Support Senior Training Specialist Resume Examples & Samples

Assesses necessary collateral material in support of litigation support and eDiscovery training initiatives and takes lead role in the creation of user guides, quick reference guides, classroom and web-based training curriculum, and eLearning modules for litigation support applications and eDiscovery best practices
Prepares assessment plans and training material related to litigation support software roll-outs, including version upgrades and new application deployment
Ensures internal timekeepers, support staff, and outside personnel are effectively trained on the Firm's eDiscovery and litigation support applications (i.e. Relativity, Case Notebook, TrialDirector, CaseMap and TimeMap) to facilitate completion of litigation-related tasks in a cost effective manner
Serves as primary liason with IT personnel regarding set-up, maintenance, and deployment of trial laptops to trial teams nationwide
Demonstrated understanding of all phases of the Electronic Discovery Reference Model (EDRM) and Federal Rules of Civil Procedure
Demonstrated ability to assess, develop, oversee and create instructional course material in support of eDiscovery best practices and workflows to facilitate case team and client objectives
Demonstrated ability to provide formalized training for case teams and clients about eDiscovery best practices and workflows
Proven ability to work collaboratively and efficiently with attorneys and cross-department personnel
Ability to prioritize and manage multiple complex projects at once with attention to detail and accuracy
Demonstrated ability to delegate eDiscovery and litigation support tasks to the appropriate personnel and/or outside eDiscovery service providers
Demonstrated expertise regarding kCura Relativity, including administrative capabilities, the Relativity Desktop Client, advanced analytics, Relativity Assisted Review workflows, managed review workflows and production capabilities
Demonstrated expertise regarding search term construction, including the ability to test, report and measure the effectiveness of search terms
Demonstrated expertise with traditional litigation support technology, including Case Notebook Transcripts (LiveNote), TrialDirector, CaseMap and TimeMap
Demonstrated ability to assess, develop, oversee, and create training material, and provide training sessions for litigation support personnel and eDiscovery personnel regarding protocols that address eDiscovery project plans, workflows, and reporting

Senior Training Specialist Resume Examples & Samples

Excellent English level
Technical background and fast-learner
Have an understanding of e-learning techniques
Experience with eLearning authoring tools
LMS Administration experience – strong advantage
Experience in creating and managing various types of training programs – an advantage
Experience in creating eLearning content using authoring tools such as – Adobe CP, Articulate - strong advantage
Hebrew: Fluent

Private Wealth Senior Training Specialist Resume Examples & Samples

Organize, develop or source training and professional development programs to educate new hires and existing employees on critical business skills for Atlantic Trust employees
Work closely with management to identify and satisfy training needs
Design, coordinate and deliver continuing job-specific training for current Atlantic Trust employees
Develop on-boarding plan and structured on-boarding activities and training for newly hired Atlantic Trust employees to ensure consistent employee experience and corporate messaging
Partner with internal stakeholders to develop and administer a comprehensive tuition assistance plan for Atlantic Trust employees
Develop approaches and create sustainable tools to maintain business acumen / knowledge of business priorities & challenges in order to relate to it during learning delivery
Design and prepare educational aids and materials that will align with business objectives and produce measurable results
Manage training related tasks such as logistics, budget, status reports, and Corporate Mandatory Training and Testing (CMTT) notifications and status reports
CIBC functional groups (Technology, Operations, Marketing, Human Resources, Compliance)
Atlantic Trust Operating Committee and Senior Leaders across the firm
Relationship Management and Client Service teams
As an employee of CIBC, the incumbent must comply with all applicable CIBC and Line of Business policies, standards, guidelines and controls
Seven plus years of similar or related experience in a financial institution or private client business. Minimum of three years of facilitation, course delivery or other public speaking to groups of different sizes. Past experience with training vendors is preferred
Knowledge of Adult Education learning styles and methodology is an asset
Ability to travel to all branch locations to deliver training/coaching

Senior Training Specialist Resume Examples & Samples

3+ years of experience as a Senior Trainer
Previous Project Management and Training & Development experience
Demonstrated ability to meet deadlines and juggle multiple projects in a very fast-paced and ever changing environment
Master's Degree in a related field
Previous experience in a Healthcare setting

Senior Training Specialist Resume Examples & Samples

2+ years of experience in Training or Development
Bachelor’s Degree (or an equivalent combination of education and relevant experience)
Microsoft Office/Suite proficient (Word, Excel, PowerPoint, etc.)
5+ years of experience working in a GMP role in the Biotech / Pharmaceutical industry
Degree in Instructional Design or Education

Senior Training Specialist Resume Examples & Samples

Bachelor's degree with related course work is preferred, but consideration will given to individuals with a combination of relevant course work and work experience
Strong mechanical background and knowledge of a service network similar to the small engine, automotive or equipment industries
Curriculum development and/or computer based training (CBT) skills
Strong planning, communication, and presentation skills

Senior Training Specialist Resume Examples & Samples

Responsible for assisting the Training Manager – Stores & Showrooms in strategic planning for the sales training and development department
Responsible for the delivery, facilitation, design, development, and implementation of various training programs and materials targeted to the Stores & Showrooms staff
Responsible for the delivery, facilitation, design, development, and implementation of various training programs and materials targeted to Sales organization
Responsible for assisting in the design, development, and implementation of a comprehensive Stores & Showrooms associate learning lifecycle by assessing and linking curriculum to required job competencies
Conducts training seminars and activities on a broad range of topics including product features and benefits, selling skills, presentation skills, negotiation skills, account finances, new products, computer skills, materials, Kohler history, etc
Designs and implements external training programs in conjunction with product managers and sales management
Takes the lead on selected training programs/projects with limited direction from the Training Manager – Stores & Showrooms
Accountable to maximize the return-on-investment to the company for Stores & Showrooms Training learning experiences
Coordinates and develops training curricula for customer visits as assigned
Takes the lead for recommending, developing, and implementing skill gap closures for Stores & Showrooms staff and individual associates’ through building and maintaining relationships
Bachelor’s Degree from a four-year college or university required Master’s degree in Business Administration or related field preferred
Three to five years of successful Kohler Co. sales associate experience; or an equivalent combination of education and experience
Experience in an adult-learning, training, or instructional design field highly desirable

Senior Training Specialist Resume Examples & Samples

Demonstrates technical competency and creates innovative solutions
Identifies customers training needs and develops custom solution
Communicates clearly with internal as well as external customers
Establishes credibility (knowledge/trust) both externally as well as internally
Ensures all training activities and materials are kept current with the policies and procedures of the organization as well as OSHA and the NYC Department of Buildings Chapter 33 requirements
Minimum 5 years of building and civil safety construction experience and at least 5 years of training experience
Must be experienced in understanding and interpreting NYC DOB, Chapter 33
Construction Codes, as well as OSHA 1926 Construction Standards. Is able to teach the OSHA 10 and 30 hours Construction classes, NYC DOB Supported Scaffold Classes (4,8 & 32 Hours) and 7 & 40 Hour Site Safety Manager Classes
Ability to construct and write reports
Ability to teach training classes in both English and Spanish

Senior Training Specialist Resume Examples & Samples

Designs and develops customized documentation including training guides, procedures, presentations and e-learning modules for software applications. Maintains and updates documentation as required
Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree in English, Communications, Business, Education or related field; OR appropriate combination of education and experience
Advanced degree in Adult Education, Curriculum Development, Organizational Development and Training, or related field

Senior Training Specialist Resume Examples & Samples

Facilitate and deliver classroom and virtual training, including direct and train-the-trainer formats
Support internal logistics and processes including scheduling, enrollment, working with presenters, distributing materials, acting as liaison with vendors and internal departments/partners, collecting and organizing feedback
Develop, implement and evaluate training curriculum and supporting materials and employee communication supporting the learning and development function
Maintain appropriate records and evaluate learning and engagement effectiveness across the company
4-6 years of experience in HR/training, including knowledge of adult learning principles and experience with content/course development and facilitation
Proficiency with Microsoft Office products (PowerPoint, Excel, etc.)
Ability to thrive in a collaborative team environment and balance multiple priorities
Outstanding initiative with very good customer service and interpersonal skills
Strong attention to details and excellent organizational and project management skills

Senior Training Specialist Resume Examples & Samples

Develops and conducts complex training programs in response to organizational needs
Conducts ongoing evaluations to ensure effectiveness of programs and recommends modifications as necessary
Provide training to plant personnel to ensure that all safety policies, operational procedures, and work practices are being followed; assist in mechanical problems, mentor, coach, and develop employees
Assist in review, update, and create Standard Operating Procedures (SOPs) as needed
Effectively communicate and verify understanding of training sessions
Train operations personnel and document understanding of changes resulting from MOCs
Maintain training records of all employees
Ability to multi task
Good computer skills (Microsoft Word, Power Point)

Senior Training Specialist Resume Examples & Samples

Develop, deployment and execution of an effective training strategy
Develop and utilize methods to collaborate with internal and external resources as necessary to assess objectives, constraints, and desired outcomes of training programs
Design learning objectives, instructional strategies, exercises, assessment instruments, and other pieces of the training design framework to meet the pre-defined learning needs
Deliver a wide range of training: Induction, Tools and ad-hoc training modules
Create and update training material and classes
Coordinate, facilitate and evaluate training sessions
Work with the different process owners to design and maintain the training curriculum of the associates
Develop effective and measurable learning objectives
Manage the Educational Assistance Program
LI-AR

Senior Training Specialist Resume Examples & Samples

Spends a significant amount of time with authors and SMEs to obtain knowledge and training (as required). Responsible for application and delivery of training utilizing multiple delivery methods including small group and classroom training
Develops and maintains training programs that will include needs assessment, instructional design and curricula development
Participates in record maintenance activities (as required). Tracking, trending, and interpreting training data and implementation of LMS systems. Additional activities may include: creation and revision of training materials and curricula as well as training policies and SOPs
Coordinates project activities including participation on project teams, training events and collaborative efforts between customers and cross functional teams
Independently designs and initiates projects
Makes decisions independently. Keeps management apprised of multiple projects
Participates in decisions that have site/corporate implications (as required)
Assures all solutions have a positive impact on the business from a compliance, financial and customer service perspective
All documents and decisions are reviewed in accordance with applicable regulations, SOPs and regulatory bodies
Bachelor’s degree in a related field is preferred
Training and/or Instructional Design certifications are preferred
Eight (8) years related experience in a cGMP/FDA regulated industry or six (6) years with a Master’s degree is preferred
Strong verbal communication with customers, teams and management
Strong computer skills with Word, Excel, Outlook and PowerPoint are required
Experience with LMS systems required
Knowledge of e-learning/web-based technologies preferred

Senior Training Specialist Resume Examples & Samples

Deliver a positive, memorable and meaningful service which exceeds the expectations of both the internal and external customer
Partner and work with Internal and External Clients on Training needs, analysis, customer expectations and business impact
Develop and present a training solution to meet customer’s needs, budget and timelines to feed into the development of training courses and content
Effectively negotiate product training project plans, timelines, and project budget planning with strong arguments
Leadership – Plan, Own and drive the activities of a Team Project/Program. Develop Project plans and monitor to completion
Ownership of the planning, maintenance and development updates to existing training courses and content in line with Client need and product releases
Work with Global Clients and Study teams on scoping, planning, setup, facilitation and delivery of Live and Virtual Instructor led training. Develop and maintain training materials and courseware for both live trainings and eLearning. Maintain records for Compliance reasons
Develop training pilots and launch identified Training programs and content for internal and external clients
Develop appropriate Certification and Assessment strategies. Develop and Implement appropriate Training evaluation (Level 1-Level 5 Kirkpatrick) to realize the business benefits of training
Trainer delivery skills - effectively plan and deliver Live and Virtual Instructor sessions to meet audiences need,
Mentor, shadow and train other trainers to deliver
Project Management - Effectively plan timelines, lead activities, resources and contingencies. Effectively manage and Implement projects. Develops plans to accomplish work operations and objectives
Communication skills - Communicates, discusses and responds to information to individuals or groups; delivers targeted presentations suited to the characteristics and needs of the audience
Customer satisfaction & metrics - Ability to evaluate data to monitor effectiveness, gaps, and progress - develop and implement Action plans if necessary
Business development - Effectively position and sell the value of Perceptive Institute training services in order to turn into a Business proposal. Develop Business proposals
Vendor/Supplier Management - Work to on-board new vendors and suppliers and develop and maintain positive working relationships
Develop associated marketing collateral and information for developed courses and training initiatives
Provide general administrative support for training activities including: maintaining system for handling training requests, training evaluation rollups, student enrollment and other duties as required
Gather and report on training metrics
Experience delivering training in a variety of formats including Classroom and Virtual Instructor led, and webinars
Experience leading delivery projects and programs in a global environment
Experience in train the trainer programs
Experience developing blended methods of training content
Level 1 – Level 5 Evaluation.(Kirkpatrick model)
Consulting skills
Experience carrying out Training needs assessment, and the ability to understand and differentiate audiences to be trained
Demonstrated ability to work with employees throughout all levels of an organization
Ability to understand and differentiate audiences to be trained in a global environment
Self-motivating, able to assume responsibility and work autonomously in a professional manner
Intermediate MS Office Skills i.e. MS Word/Powerpoint/Excel skills
Project management skills
Experience working with Learning Management systems
Financial Awareness - Knowledge of training budgets, Revenue, and Forecast
Training metrics
Able to work in a highly matrix environment and globally
English communication skills in both written, listening and verbal format
Very strong Training & Development experience in a Product/Technology environment. If you have worked in the CRO / Pharmaceutical / Life Science industry that would be ideal but not essential
Accomplished trainer delivery to external and internal Clients
Ability to travel, occasional weekends, in order to support global training
Experience configuring and maintaining content within a Learning Management System
Recognized Training qualification (Eg: CIPD, ASTD) are required

Senior Training Specialist Resume Examples & Samples

Act as performance support through identifying needs, planning, designing, developing, implementing and evaluating training solutions to the Line of Business in support of the business strategies and people growth
Maintain close relationships and regular communication with the Line of Business. Monitor the training status and completion rate, and take necessary actions in order to ensure all cast members are well trained to perform own roles and responsibilities
Plan, lead, design, develop, and implement assigned training, activities and projects of medium-to-large size under Disney University curriculum and for Hong Kong Disneyland Resort (HKDL)
Pool required resources and collaborate with the concerned parties, e.g. management team of Line of Business, subject-matter-experts, line trainers and Disney University logistic etc. to ensure satisfactory and effective learning experiences for the participants. Evaluate the effectiveness of training experiences and implement appropriate follow up actions
Facilitate all assigned training and ensure effective knowledge and skills transfer. Partner with subject-matter experts, line trainers and Disney University logistic to ensure effective and quality learning experiences for casts. Conduct in-class learning assessment and training evaluation
Give coaching to other trainers on the facilitation skills and the contents of assigned training
Compile reports related to learning and development. Check and ensure the reliability of training data and reports. Monitor the implementation of training policies and procedures, and develop processes and utilize resources that keep internal operating costs and labor at a minimum
Assist to develop and formulate training and development strategies, policies and procedures to align with the business development of the organization
Bachelor degree in Human Resources, Business, Psychology, or related discipline
At least 8 years of solid learning and development experience, preferably gained from large-size organization or MNC
Demonstrated ability to influence, inspire and facilitate learning of participants. Able to provide sound learning solutions to participants and clients, and identify possible opportunities for collaboration and synergy to support the business focuses and overall strategies of HKDL
Able to keep close contact and connected to the industry knowledge/ trends and the commercial environment
Able to interact with external guests in professional manner, and to source, identify and communicate effectively with the external vendors on the training needs, training development, training cost and package, and feedback on the training performance etc
Strong business acumen, able to work independently with minimal supervision and to adapt in a fast-paced environment
Excellent communication, interpersonal, influencing, negotiation and consulting skills
Good presentation, organization and project management skills
Proficient in computer software including MS Office, Outlook, and PowerPoint

Senior Training Specialist Resume Examples & Samples

Deliver standardized applications training via classroom or other methods. This may include travel to the client or other ESI locations. Develop new application training programs and materials. Continually update existing programs to reflect business enhancements. Consult with program participants and management to evaluate impact of training programs. Administer written and practical exercises to evaluate trainee’s comprehension. Ensure training objectives and goals are related to business objectives or client needs
Deliver customized applications training via classroom or other method. This may include travel to the client location. Develop new and customized technology training programs and materials. Continually update existing programs to reflect technology and business enhancements. Consult with program participants and management to evaluate impact of training programs. Administer written and practical exercises to evaluate trainee’s comprehension. Ensure training objectives and goals are related to business objectives
Partner with internal and external Express Scripts clients to assess training needs, evaluate existing training programs, and make recommendations for enhancements and/or new applications training programs
Bachelor’s degree in business, training or related field or equivalent work experience
2-5 years relevant experience or Master’s degree; 3-5 years experience in an IS, operations or business environment and 3-5 years experience in applications training helpful
MA/MS and 0 years of experience
Proven ability to develop training courses and supporting documentation
Experience in conducting needs analysis and operations application functionality
Proven ability to identify customized strategies and tactics for success in training delivery
Understanding of adult learning techniques
Excellent internal and external customer service skills

Senior Training Specialist Resume Examples & Samples

Work with project requests, subject matter experts and facilitators to assess performance needs and determine the appropriate training curriculum and format
Quickly adapt to a changing work environment and client expectations
Work independently as well as within the development team and cross-functional teams to achieve results
Develop new programs that align with First Data’s sales initiatives, performance goals, and sales management principles and facilitate performance improvement for participants
Incorporate creative and interactive exercises that engage participants, enable learning and drive skill improvement
Develop all deliverable (participant manuals, facilitator guides, slide decks, ancillary tools, reinforcement, eLearning, etc.) associated with training engagement
Maintain up-to-date knowledge of industry trends/standards related to learning and development, delivery modalities and instructional design
Stay apprised of current sales and sales management trends and issues, inside and outside sales
Interact with clients and colleagues in a professional, confident and helpful manner
Operate within strict deadlines while meeting high standards for clients from all levels of org
Prioritize and complete multiple projects to meet assigned deadlines

Senior Training Specialist Resume Examples & Samples

Designs, Develops, and Manages training content
Manages LMS and other training technology platforms, participating in and driving continual improvement of the end user experience and operational efficiencies
Presents content in live settings such as field office visits and various field meetings to meet the ongoing training needs of TFA registered representatives, investment adviser representatives, and assistants. May be assigned to develop and manage such meetings. Demonstrates excellent communication and presentation skills / effectiveness
Manages and conducts live virtual training sessions; participates in development and delivery of training presentations via web conferences, video conferences, conference calls, etc., demonstrating mastery of both the technology and presentation aspects
Directly supports field representatives in resolving technical issues with their training requirements. Proactively builds relationships to identify field needs, serve as field advocate, address field issues and deliver field solutions to TFA representatives, assistants, field supervisors and staff, and TFA employees and management
Leads and/or participates on project teams for various training initiatives in alignment with TFA strategy, including the rollout of new technology, products and processes to increase operational efficiencies, the ease of doing business and to meet regulatory requirements
Contributes to a culture of innovation. Collaborates with other team members and business units to generate ideas on continuous improvement and increasing TFA field awareness and adoption of various products, services and technology tools from a technical perspective to increase operational efficiencies, meet regulatory requirements and mitigate risk to the firm
Contributes ideas and efforts to increase recruiting and retention rates, with specific emphasis on success training for new representatives
Provides support as necessary to overarching TFA initiatives
Bachelor's degree or equivalent required, in addition to at least five full years of professional experience in the design and development of synchronous and asynchronous training. A degree in Instructional Design / Technology may partially substitute for training work experience
FINRA Series 6 or 7 and Series 63 required within 3 months of hire
Insurance license and additional FINRA licenses may also be required within reasonable time frame
Financial services industry experience highly desirable
Prior experience creating engaging, interactive multimedia content, applying appropriate learning strategies
Working knowledge of Instructional Design principles and best practices
Strong project management skills with the ability to document and communicate project plans
Ability to provide graphical art/media direction
Ability to occasionally travel overnight is required (travel possibly up to 25%)
Strong knowledge of common e-Learning software applications; familiarity with Lectora, Camstasia, Brainshark, SharePoint and learning management systems among others
Excellent written and verbal communication skills, to include advanced presentation and facilitation skills
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, & Outlook)

Senior Training Specialist Resume Examples & Samples

Conducts supervisory, management, or non-technical skills training courses for internal and external clients
May compile scorecard
Point of contact for scheduling
Interface for LMS
Facilitate process improvement sessions where necessary as well develop processes for internal development and delivery of enterprise training programs

Senior Training Specialist Resume Examples & Samples

Work with management to develop, adapt, and conduct in-house training programs for Fund Administration processes and procedures as well as SEC industry regulations and US GAAP disclosure requirements
Develop quick reference guides and handouts that complement the trainings provided
Monitor associates’ progress to assess training effectiveness and work with management to plan and develop special training programs as needed
Evaluating effectiveness of training and development programs, and revise or recommend changes in instructional objectives and methods
Periodically evaluate trainings to ensure that they reflect any necessary changes
Collaborate with Training Staff in other departments to identify & promote best practices and cross-departmental training opportunities
Working knowledge of Mutual Funds and the Investment Companies Act of 1940
Teaching/Training and facilitation skills
Ability to design, develop, implement, and evaluate training programs and initiatives
Working knowledge of the Investment Companies Act of 1940 and the mutual fund industry

Senior Training Specialist Resume Examples & Samples

Drive and administer PDT programs in APAC, including the MIS Analyst Curriculum and Certification programs and training in support of MIS business initiatives
Serve as primary point person and global liaison for addressing questions about PDT programs in APAC
Engage with MIS APAC regional leadership to communicate PDT training strategy and priority initiatives and to assess future training requirements
Manage the communication and scheduling of training – in region and, as necessary, globally – via Moody’s Learning Management System
Collaborate with regional PDT Training Specialists to implement a standard “best in class” onboarding program for new MIS analytical hires, shepherding them through the global Dodd-Frank and country-specific regulatory training and testing requirements
Liaise with regional Compliance officers and HR colleagues to support fulfillment of jurisdiction-specific regulatory training requirements and reporting
Develop new courses and/or drive MIS SME engagement in the development of new courses and/or the refinement of existing courses
Support development and/or delivery of training content, in both “live” (classroom, video conference, Web-delivery) and self-paced, online formats
Undergraduate/first-level degree (e.g., Bachelor’s degree) required. Advanced degree a plus
Solid working knowledge of Learning & Development principles and practices, along with professional experience in one or more HR functional areas (e.g. Generalist, Recruiting, Organization Development)
Proficiency in MS Excel and PowerPoint
Experience with a Learning Management System desired
Demonstrated ability to interact with all levels of employees and management – a “bagels to boardroom” mentality and capability
Strong team player and able to work cross-functionally and cross-culturally
Solid verbal, written communication and interpersonal skills
Ability to adapt to a changing environment and prioritize tasks accordingly
Working knowledge of relevant technical content
Experience and/or strong interest in facilitating training sessions for junior and senior level audiences
Able to work independently with minimal supervision, but also able to engage with and contribute to global team efforts
Willing to travel internationally up to 10%

Senior Training Specialist Resume Examples & Samples

Design Construction Consultant, Customer Project Engineer or General Service Representative experience: planning and designing connection services/installations for residential, rural and small commercial customers
Knowledge of construction, operations or engineering principles and practices
Broad knowledge and experience with regulations, guides, standards, codes, methods, and practices necessary to perform routine assignments for a specific discipline installations, or service
Proficient Computer Drawing and Computer Assisted Design skills

Senior Training Specialist Resume Examples & Samples

Analyze training requirements and identify the best training approach, including, but not limited to hardware, software, simulations, course assessment and refreshment, assessment centers, oral examinations, interviews, computer assisted and adaptive testing, behavior-based assessment and performance and team and unit assessment and measurement
Prepare all instructor materials (course outline, background material, and training aids)
Ensure product quality and timeliness of efforts
Must be a U.S. Citizen, with a current, active Government Secret security clearance
Excellent communication skills in English, both written and spoken form
College degree (B.A. or B.S.) in Instructional Systems Design, Communication, or Information Management Systems
7+ years working with the ADDIE Model - Analysis, Design, Development, Implementation and Evaluation
Must have experience with Interactive Multimedia Instruction (IMI)
Design and development of artifacts to support a Department of Defense (DOD) Program of Instruction (POI) that includes but is not limited to a Course Curriculum, Lesson Plans, Practical Exercises, and supporting student materials (Student Manuals, Presentations and Job Aids)
Served as Lead Instructional Designer for Computer Based Training (CBT) product(s)
Highly responsible, team-oriented individual with very strong communication skills and work ethic; self-starter
Basic understanding of elements related to the software development life cycle, including planning, development, requirements management, CM, quality assurance, and release management
Working knowledge of TRADOC 350-70 Standards
Familiarity with SCORM 2004 testing to prepare products for a SCORM Learning Management System (LMS)
Experience with Agile/Scrum software development methodolgy
Experience working on unusually complicated problems and providing solutions that are highly creative and ingenious, exhibiting ingenuity, creativity, and resourcefulness
Periodically develops data which goes beyond existing boundaries of information in field
Acts independently to expose and resolve problems
Experience with meeting Section 508 Compliance

Senior Training Specialist Resume Examples & Samples

At least 6 years experience with the management, design, and delivery of training and educational programs for information systems or user personnel
Ability to manage, administer and modify SharePoint 2010 & SharePoint 2013 sites, including creating and modify lists, document libraries, using Java script to enhance SharePoint capabilities and security access to SharePoint contents. Export list data and create reports with the data using VBA and Microsoft Tools
Ability to create workflows in SharePoint using Nintex Worflow or SharePoint Designer
Understand the programming environment of Visual Basic for applications and know how to create custom procedures and functions that can expand their ability to use Excel more effectively
Application Training development tools such as Captivate, Learn With US, Snagit
Software quality assurance

Senior Training Specialist Resume Examples & Samples

· Act as administrator for the LRN system
· Collaborate with content owners to design training materials
· Remain informed regarding external sources related to training content
· Maintain training schedule on an annual basis
· Review overall training program to find opportunities for improvement; implement improvements
· Track and report training module progress to senior management
· Enhancement of metric reporting
· Maintain training vendor relationship
· Document the stakeholder review process with training content owners
· Maintain training process documentation and flows
· Interact with executive levels as part of role
· Assess quality of training content
· Other duties as assigned
· Experience with Learning Management Systems
· B.A. or B.S. or above
· Excellent writing and communication skills
· Expert skills with Microsoft Office Excel, proficiency with Microsoft Office Word and PowerPoint
· Technical aptitude
· Regulatory Compliance
· Financial Services
· Computer-based training development
· Experience with instructional design including SCORM requirements and knowledge tests

Senior Training Specialist Resume Examples & Samples

40% Manage the design, development and implementation of comprehensive, competency-based, technical training programs following an approved instructional design model. Module development includes the development of Instructor-led, computer based, and on-the-job training, as well as the development of participant guides, instructor guides, and training aids
20% Manage the revising, coordinating and conducting of existing training programs to comply with procedures and Good Manufacturing practices
20% Manage the training documentation system, which includes tracking new hires, transfers/promotions and terminations, updates linked to procedure and module revisions, and reporting training histories for both departments and individuals. Monitor the status of course completions for individuals, departments, and site-based GMP related training for both departments and individuals. Monitor the status of course completions for individuals, departments, and site-based GMP related training
5% Manage the sourcing of training aids and materials in support of departmental and company-wide programs
10% Monitor department activities as they impact operator/employee effectiveness and productivity, variance reduction, and legally-mandated training. Conduct refresher training on at least an annual basis
5% Stay abreast of industry and affiliated publications, memberships, and technologies to ensure organizational goals are met

Senior Training Specialist Resume Examples & Samples

Support preparation of Annual Training Plan for Retail field teams
Contact with Global Learning and receive all the necessary documentation for retail field employees
Responsible of translation and localization of all learning materials
Liaising with each Retail Channel Management for identification of training needs for field teams
Adapt and prepare training programs on product knowledge, service quality, sales and management skills to local needs and delivering trainings for Retail channel field teams
Prepare and deliver training programs on management skills for both Retail and WS Store Managers and Assistant Store Managers
Support Assessment Center implementations in coordination with Talent Team
Support, trains, coaches and tracks In-Store trainers
Organize training programs including content, timing, training documents, venue, participants, invitations, cost, etc
Cooperate with Brand and Retail Departments to track marketing calendar and track seasonal learning materials and to conduct seasonal product trainings accordingly
Conduct evaluation and reporting of effectiveness of the training programs on knowledge and skills. Makes necessary improvements accordingly
Make necessary improvements accordingly
University degree preferably in Business Administration, Labor Economics
4- 5 years of job specific work experience preferably in the retail/fashion/FMCG industry
Excellent command of English
Proven track record of increasing retail & sales KPIs through training and development programs
Excellent organization, time management and problem-solving skills

Senior Training Specialist Safeco Resume Examples & Samples

Develops and administers tools to measure effectiveness of training programs. Recommends improvements to the quality of training programs based on thorough analysis of training effectiveness
Identifies needs and provides recommendations for utilizing outside resources. Sources third party training vendors. Handles vendor management, to include coordination of resources and ensuring quality of product and service levels delivered
Has working knowledge of instructional design principles and concepts
Expert knowledge of department duties, responsibilities and procedures
Excellent written and verbal communication skills, to include advanced presentation/platform and facilitation skills
Proven ability to engage audiences in learning topics and to quickly and effectively respond to audience needs
Strong knowledge of common e-Learning software applications; familiar with emerging e-Learning tools
Bachelor's degree or equivalent experience required, Master's degree preferred, in addition to 7-10 years of experience in mix of technical and training and development roles

Senior Training Specialist Resume Examples & Samples

Responsible for the development of modular training materials using vendor training materials that is tailored to address end user operation and maintenance of a multi-vendor endpoint (desktop, virtual and mobile device) security solution that includes Anti-Virus, Threat Detection, Incident Response, Virtual Containment, whitelisting, Asset Management and other capabilities
Create training plans, curriculum and approach designed to build mastery of endpoint security concepts such as ePolicy Orchestrator and Next Generation Endpoint Security Systems to secure Department of Defense Networks and Systems
Bachelor's Degree in Computer Science, Information Systems, Engineering, or other related scientific or technical discipline
Six (6) years of Training Program experience
Five (5) years' of experience in the creation of comprehensive training strategy and associated materials for the DOD
Five (5) years' experience in use of developing tailored training materials
Three (3) years' experience employing state of the art training strategies to incrementally build mastery in use and administration of technical concepts to meet DOD customer mission requirements
IAT Level II or Higher Certification (DoD 8570.01)

Senior Training Specialist Resume Examples & Samples

Delivers training curriculum to Direct Sales and support entities (new hire and incumbent) on the policies, procedures and processes required to properly sell Frontier Commercial products and services. Selects and/or delivers the appropriate method of instruction for training using the adult learning styles. Methods could include individual, group, self-study, simulation, skills practice, and/or eLearning training
Follow up assistance and triage training supporting the footprint will also be required
Measure, evaluate and track employee’s progress based on Frontier’s 3P goals
Provides feedback to manager on the performance of individual employee progress
Identifies training opportunities and suggests methods for improving employee and/or team performance
Provides input to managers on training policies and programs and determines training needs based upon: knowledge of identified training needs; department processes; business systems, or changes in products or services
May be called upon to prepare training materials for roll out of new products and services, as needed
Maintains all supplemental training materials to ensure accuracy and the most current information
Assists with the creation, implementation, and analysis of qualitative and quantitative training needs assessments and training effectiveness evaluations
Work on special projects, as needed, when requested by Training Manager (e.g., creating and presenting supplemental training, job aids or workshops)
Ability to multi-task and work on multiple projects simultaneously
Coaching competencies aligned with our Leadership model
The ability to have fun and work with a dynamic team
Minimum of 3 to 5 years experience in Sales environment with a strong background in STATS, DPI and SalesForce.com, and Docusign. Order Entry is a plus
Broad knowledge of training program design and delivery methods
Strong, decision-making and interpersonal skills
Post-secondary education; or 1-3 years of training/coaching experience, preferably in outside sales; and/or call center environment, or an equivalent combination of education and experience
Excellent Microsoft Office skills (Excel, PowerPoint, Word)
Must be a strong team player willing to work toward achieving team goals
Must be flexible to meet our changing training needs
Ability to work overtime (including weekends) and travel, if needed

Senior Training Specialist Resume Examples & Samples

Deliver Training programs including Pre-Manager, New Agent and Experienced Agent
Deliver agent’s business development programs, e.g. New Product Launch Training
Design materials for non paper programs (DVD, audio sessions, E learning etc)
Design Training Program: preparing objectives, defining content, selecting instructional modes and media, and sequencing activities for a specific program
Prepare the trainers guide to ensure standardized delivery of the course; the contents should illustrate clearly the following: learning points; methodology; linkage; relating the guide to all teaching materials and documents and materials checklist
Deliver special technical programs, e.g. operation training
Support recruitment campaigns
Design & Prepare program in helping enrolment to EFC and contracting
Help new agent on boarding & fast start in business
Lead Projects assigned by Senior Management
Able to design and revamp the training curriculum for new agents & experienced agents with materials to meet the AXA culture and business goal
Have Knowledge in training needs assessment & results analysis
Able to develop and deliver the agency training programs in different aspects, investment-linked, business operation and agency management
To keep the training content & training methodologies updated so as to maintain high quality of training for sales channels
To handle various training project independently with meeting deadlines
Able to analyse training effectiveness and propose effective improvement program
Able to propose manpower development and retention program
University degree of any discipline
FLMI, IIQAS and insurance qualification preferred
2 years insurance agency training, or at least 3 years training experience
Good presentation and course facilitating skills
Work under pressure and self-motivated
Good command of both spoken and written English and Chinese
Good PC skills including Word, Excel and PowerPoint
1Based on 2013 Office of the Commissioner of Insurance market share statistics

Senior Training Specialist Resume Examples & Samples

Design and deliver learning solutions, in accordance with adult-learning principles, as identified through Learning Solutions programs, roadmaps, and priorities. Training offerings will be delivered via multiple methodologies (live in-classroom, live virtual presence, and asynchronous methods), and the Senior Regulatory Training Specialist should be proficient in those methods
Primarily responsible for designing and delivering on important training initiatives requiring substantial business knowledge
Update and maintain established curriculum, as required and directed, ensuring it meets the current regulatory needs of FINRA staff
Provide input on the strategic direction for curriculum design to manager, ensuring learning objectives and delivery methods are appropriate for the topics and audience
Ensure level of quality of delivered solutions by evaluating against industry best-practices and implement improvements
Participate in special projects, as identified and directed
May mentor and provide technical guidance for less-experienced Learning Solutions staff
Other level-appropriate duties, as assigned
Undergraduate degree, or higher, in a business field such as accounting, finance, training, organizational development, or the equivalent
Minimum of five (5) years of directly-related training industry experience in positions of increasing responsibilities
Minimum of two (2) years of FINRA or financial industry experience strongly preferred. Knowledge of securities industry rules, regulations, and guidelines and/or directly-related securities industry experience is required
Competence using eLearning development tools (Articulate Storyline, Adobe Captivate, etc.) preferred
Knowledge of personal computers and associated office automation tools
Ability to communicate and interact at both senior and junior levels of the organization

Senior Training Specialist Resume Examples & Samples

Work with Training Manager, HRBP’s, and subject matter experts to translate business objectives and related learning needs into scalable and effective learning solutions and initiatives that align with business priorities
Partner with internal and external SME’s to design and develop relevant content, facilitator guides, handouts, and other learning aids
Design instructional materials and activities that support employee learning and performance
Present and facilitate training programs using a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, webinars, videos, or lectures
Maintains records of training activities and employee progress and monitors effectiveness of programs to adjust training content and delivery accordingly* Provide all employees with resources to utilize post-training for professional development
Develop and manage detailed project plans to ensure that all program deliverables meet quality standards and timeline agreements with relevant team members and key stakeholders
Develops criteria for evaluating effectiveness of training activities and regularly monitors and reports results to management, along with recommendations for improvement as appropriate
Monitors and evaluates trainee’s progress and development by implementing an evaluation and proficiency assessment process that is consistent with company appraisal, developmental and feedback standards
Develop creative design concepts that illustrate options of how client can benefit through L&D initiatives
Stay abreast of training, development, and learning materials, methods and techniques and their possible application to current/planned training/educational programs

Senior Training Specialist Resume Examples & Samples

2-5 years of experience related to Customer Service and/or Training
Associate's degree or equivalent related work experience or combination of education and work experience
E-Learning program development and implementation
Strong knowledge of adult learning principles and training techniques
Ability to create job aids, and other tools as needed
Act as a SME on all Process & Product knowledge within CS
Delivers training in accordance with business needs
Maintains training records & reports
Create e-learning modules (preferably Adobe Captivate) and determine delivery method most effective
Plan and conduct multiple training programs to meet organizational needs
Partner with Stakeholders to identify needs
Identify Competency gaps to create training courses
Curriculum design for complex training goals, and program evaluation
Provide support to new hires after class (handle/triage new hire inquiries)
Includes 10% travel

Senior Training Specialist Resume Examples & Samples

On-going delivery of Learning and Development sponsored programs approximately 40- 50 percent of work time. Travel required primarily within the United States
Partner with divisional learning consultants on the execution of learning programs and solutions
Partner with vendors on program deliveries or projects as needed
May support creation of programs as directed by program management and development lead
Facilitate management and professional development training sessions, including highly conceptual content and complex concepts
Administration and consultation of various development processes, such as 360 degree surveys, DiSC and MBTI assessments, skills assessment, and others as needed
Address all employee concerns and requests with a sense of urgency
Complete special projects within the team as needed
Excellent organizational skills, ability to set priorities and meet deadlines
Self-directed individual with initiative
Project management skills from concept to planning, to implementation and evaluation
Outstanding verbal and written communication skills with strong classroom/on-line presence
Resiliency and tolerance of ambiguity
Outstanding customer focus, collaboration and teamwork
Excellent coaching and influencing skills
Diplomacy, maturity and ability to keep confidences
Customer service skills, listening and understanding client business priorities
Very strong interpersonal skills, ability to give and receive constructive feedback, ability to interact and partner with people at all levels and locations
Very strong Microsoft Office skills ( Word, PowerPoint, Excel)
BA/BS, preferably English, communications or journalism, or equivalent experience and demonstrated skills and abilities
7-10 years in Human Resources Field/Training Field, with experience in developing classroom and non-traditional training programs for business, and delivering Management Training Programs desired
Minimum of three (3) years in a Training & Development/Employee Relations role
Experience conducting training needs assessments in business organizations
Prefer completion of standardized curriculum development program

Senior Training Specialist Resume Examples & Samples

Independently research, design and develop soft skills training programs to support the business’s strategic initiatives
Decides the appropriate instructional method for each training topic. (i.e. individual training, group instruction, case studies, demonstrations, webinars, teleconferences, eLearning etc.)
Facilitates and leads training classes using chosen training methods and techniques
Develops and administers quizzes, exams, and post training evaluation surveys
Communicates results and ROI (return on investment) analyses to appropriate leadership
Reviews and updates courses based on industry changes and participant feedback
Partners with business unit leadership, managers, subject matter experts and guest presenters to develop, approve and manage an annual calendar of educational offerings
Participates in industry and professional organizations to stay up-to-date with knowledge, trends and competitor training techniques
Develops and conducts retraining sessions when skills fall below specified standards
Provides on-going mentoring and coaching as needed for the field
Develops competency models as needed
Upholds the Crawford Code of Conduct

Senior Training Specialist Resume Examples & Samples

Delivers training messages to an internal/external audience in the classroom, small group sessions, and individual sessions
Provides individual performance feedback, as appropriate
Prepares facilities and materials for course delivery
Analyzes the audience's experience level before delivery and makes appropriate adjustments to the course based on performance and objectives
Manages appropriate documentation, such as assessments and Training Attendance Log
Works with team to implement new programs
Mentors and demonstrates the desired behaviors during a group or individual training setting
Performs special projects or assignments as required
Communicates with LMS Administrators to ensure new training items are appropriately entered in the LMS Catalogue
Participates in team-decision making that reflect the department goals, objectives, directives and priorities
Provides performance feedback to participant's direct line manager and may implement training plan as appropriate
Assists in the planning and coordination of logistics of large corporate initiatives
Works within the team and global training contacts to implement new programs
Collaborates as a Subject Matter Expert in the design of new or in updates of existing training materials
Trains, observes and mentors new trainers globally as needed
Represents PPD training in audits
This is a key position that will help develop and implement a new training strategy for our global PV team. This candidate will not only be developing content and training tools, but delivering to the end user as well. Our ideal candidate will be a strong starter with excellent communication skills
BA/BS degree in scientific area
6+ years experience to include
Some experience in mentoring and development of trainers (preferred)
Some experience in the development of training materials (preferred)
Experience in the review of analytical data for accuracy, completeness, and compliance with regulatory requirements (preferred)
Knowledge of ICH/GCP guidelines & PPD procedures (preferred)
Able to skillfully deliver a variety of corporate/departmental/client programs and learn new material
Demonstrates proper and engaging presentation skills
Demonstrates advanced skills in using MS Word, Excel, PowerPoint, and WebEx or other teleconference, recording/editing tools
Demonstrates understanding and awareness of other learning technologies
Must be detail-oriented and be able to multi-task on a daily basis
Develop interactive self-paced training with tools like Articulate

Senior Training Specialist Resume Examples & Samples

Conventional and Supercritical Coal-fired Boiler Operations w/ and w/o Flue Gas Desulphurization
Simple and Combined Cycle Combustion Turbine Operations
Hydro-electric Operations (minimal)
Demonstrate expertise in a wide range of training products and services which support Business Unit and Team goals
Serve as an internal expert for Coal and Combined Cycle Plant Operations
Serve as subject matter expert for Coal and Combined Cycle Plant Operations initial and continuing qualification programs and emergent Coal and Combined Cycle Plant Operations affecting training needs
Expert and Skilled in the discipline of Coal and Combined Cycle Plant Operations to include: Start-ups, Shutdowns, normal, emergency, and abnormal operations of Combustion Turbines, Heat Recovery Steam Generators, Boilers, Steam Turbines and Balance of Plant Systems, Water Treatment, HRSG & Boiler Water Chemistry, Electric Plant and Generator operations
Provide advanced expertise and innovation in the research, design, analysis, and administration of assigned function(s) to support the achievement of business objectives of assigned customer area(s)
Serve as Curriculum Owner for Operations technical training programs for Coal and Gas generation operations
Serve as project leader for complex training projects. Provide technical input for project proposal development. Effectively plan, schedule, coordinate, and monitor the activities of project team members and negotiate resources as needed. Ensure that projects are completed on time, within budget and in accordance with business needs and customer objectives. Monitor status and progress of projects, and make necessary adjustments to plans and schedules and executes project close-out. Make recommendations and presentations to management and support the communication and implementation of project deliverables
Design, develop, and implement Coal and Combined Cycle Plant Operations training products and services to achieve Company and business unit goals
Continuously analyze Coal and Combined Cycle Plant Operations Training programs and courses to ensure they meet long-term customer goals
Remain abreast of current and emerging training practices, trends and methods and ensure their application as appropriate. Attend industry and company-sponsored seminars and conferences; exchange information with governmental, academic, and training professionals; research appropriate journals and periodicals
Provide advanced expertise and innovation to anticipate, identify, and resolve complex training problems. Choose among alternatives with maximum awareness of consequences. Apply new concepts to solve complex problems
Measure results of solutions provided
Provide technical direction and expertise to management and employees, but typically has no direct reports
Serve as Project Leader in the planning, research, analysis, design, development, and implementation of complex projects which may have implications outside of FHO
Demonstrated expertise in the development of delivery of training products and services in a discipline specific/task based area, which typically requires in excess of 6 years experience to attain
Knowledge of a systematic approach to development of training products and services. A broad knowledge of multiple training areas and integrates related knowledge and specialties. General understanding of all Training Functional Areas
Demonstrated knowledge of principles, practices, policies, regulation, and current trends and events in the training environment internal and external to Duke Power
Demonstrated oral and written communication and presentation skills for communicating information and addressing issues in a clear and effective manner to varying levels of employees and management
Demonstrated interpersonal and human relations skills, e.g., influencing skills and listening skills, to deal effectively with all levels of management and employees
Demonstrated analytical and problem-solving skills to analyze concerns/issues, develop logical conclusions and make appropriate recommendations
Demonstrated project management skills to develop innovative, creative ideas to address complex training-related problems, concerns and programs
Demonstrated presentation skills to speak effectively to large and small groups
Demonstrated group process skills to effectively facilitate group activities
Ability to recognize the need for new or different systems, programs, or applications and selection of appropriate alternatives to solve problems
Demonstrated project leadership skills to manage complex projects and to develop innovative, creative ideas to address complex training-related problems, concerns, and programs
Systematic Approach to Training (SAT) process to included Job Task Analysis, Terminal and Enabling objective formulation, Training content design and development, and Learner assessment development
Evaluating Training initiative goal accomplishment (i.e. behavioral change and business results)
Union Labor Contracts and HR practices regarding hiring, assessment, placement, and advancement
5-10 years Power Generation Plant experience in Operations, as well as experience in operating training and development programs
Demonstrated abilities in the development and delivery of training products and services

Senior Training Specialist Resume Examples & Samples

Manage alerts and create cases to detect suspicious trends and activity by monitoring transactions through various systems/applications
Manage more complex investigations and investigate suspected cases of activity related to money laundering, terrorist financing, tax evasion and prepare Suspicious Activity Reports (SARs) in accordance with FinCENs guidance
Perform periodic Enhance Due Diligence (EDD) reviews of Banks high-risk customers, 90-Day Reviews, Branch Referrals, 314(a) requests
Interface with Branches and departments on Bank Secrecy Act issues
Assist BSA Officer during regulatory exams and special law enforcement requests
Monitor and review OFAC screen results in compliance with OFAC regulation and procedure
Performs other duties as may be assigned
Ability to maintain attention to detail and accuracy under pressure situations
Strong communication skills, both oral and written are required
Must be proficient in Microsoft Word, Excel, BSA E-Filing and various core applications
Superior organizational and analytical skills
Team oriented and able to work independently
CAMS certification preferred
FCRM platform experience preferred

Senior Training Specialist Resume Examples & Samples

Partner with Supply Chain leaders in the areas of Purchasing, Supply Chain Services, SC Planning &Control, and Logistics to build and implement training programs for the Supply Chain organization
Drive best practice instructional design methodology for all Supply Chain training initiatives and apply effectiveness measures to assess value to learner and organization
Develop short and long-term training plans at the associate and department levels, in addition to the Supply Chain organization
Ensure all Supply Chain training meets business requirements and customer needs
Build collaborative relationships with cross-functional teams including quality, engineering, marketing and technical publications to ensure linkages into the Supply Chain training curriculum
Build templates for curriculum to drive consistent delivery of training, control and assessment. The Sr. Training Specialist will own the delivery of some classes and serve as the back-up instructor when a Subject Matter Expert is unavailable

Senior Training Specialist Resume Examples & Samples

Bachelor’s Degree desired, preferably in Training and Development, Organizational Leadership or Human Resources or equivalent experience in a related field
Minimum of 2 years of training experience, preferably in a manufacturing setting
Ability to teach, mentor, and coach across multiple levels
Proven ability to communicate across broad levels of business: from shop floor to executive leaders in methods that are effective
Proficiency in Microsoft Office suite: Word, Excel, PowerPoint, preferred

Senior Training Specialist Resume Examples & Samples

Analyze training needs of sales teams and / or new projects. Conduct training using developed materials, demonstrating proficiency in multiple specialties. Effectively used a variety of visual aids and training techniques to enhance delivery and reinforce training content. Deliver concise training content within a tight time-frame. Use multiple techniques to increase effectiveness of learning solutions
Track attendance in training and POD; follow up with manager as necessary. Work with management to give feedback on team members; document observed behaviors. Assess knowledge and skills in order to make recommendations regarding individual learners; share strengths, deficiencies and concerns with manager
Manage the classroom to ensure a conducive learning environment. Manage and coordinate appropriate guest speakers and SMEs who should be involved in training. Ensure room is properly prepared for training and in order after training
Work with management to drive and learn new procedures-,systems and ideas in order to effectively facilitate training sessions. Identify coaching opportunities and provide coaching with follow-up to management. Coordinate training material review and update materials as needed. Evaluate effectiveness of training using Kirkpatrick 4 Levels of Evaluation
Provides direction and coaching post training in POD environment. Follows training certification guidelines to certify individuals before release to floor. Provide direct management of the students in POD environment, assessing certification readiness based on achieving targeted results and coaching new trainees to targeted levels of performance
Collaborates regularly with peers and Sales Managers to discuss and analyze student performance in the POD environment. Provide feedback on individual performance
Other assigned duties as necessary

Senior Training Specialist Resume Examples & Samples

Bachelor’s degree in Adult Education, Instructional Design, Educational Psychology, Instructional Technologies or similar program
5+ years of experience in learning design, development, deployment and evaluation
Proficient in Microsoft Office including Word, PowerPoint, Sharepoint and Excel
Experience working with at least one or more of the following eLearning development tools (i.e. Storyline, Captivate, Lectora, Adobe Presenter)
2+ years of experience working with an ERP system (i.e. SAP, Oracle, etc.)
Immigration sponsorship is not available for this position
Relocation assistance is not available for this position
Previous experience in the practical application of the ADDIE model in a corporate education setting
Excellent communication skills: written, presentation and speaking
Previous experience deploying content via a learning management system (LMS)
Experience developing learning content for international audiences
Excellent interpersonal skills, team-oriented approach and ability to establish rapport quickly and collaborate effectively with all employee levels

Senior Training Specialist Resume Examples & Samples

Individual uses subject matter expertise to provide technical support to a variety of military-related projects and programs including ISAF and OIR pre-deployment training
Assists with the development of new systems or updates to existing systems to meet client needs
Identifies and recommends emergent relevant technologies that may result in improvements to current processes
Assists in the development and update of project documentation including system procedures and training materials
May conduct functional testing of various systems or applications
Uses subject matter expertise to provide technical support to a variety of projects and programs
Works on projects involving training, tactical/operational documentation, military systems design or other efforts requiring military operations expertise
Researches, identifies, and assists in the formulation of recommendations about resources required for task execution and completion
Gathers and processes basic operational data
Participates in special projects and conducts technical support as required
Intelligence Analysis experience required
Metrics production and site/customer coordination
Ability to independently travel and set up training at remote training sites
Must be able to achieve ITILv3 Foundation Certification within six months of hire
Willingness to work with students with various skill levels in a multi-cultural environment
NATO experience preferred
Must have superior writing and verbal communication skills
Willingness to work together as a team with other US BICES-X trainers located in different Combatant Command locations
Willingness to travel to conduct training in ISAF, OIR, Europe, or the United States when needed
Must possess a Secret Security Clearance (Top Secret preferred) and be capable of obtaining and maintaining a Top Secret /SCI Security Clearance
This position may be required to complete short-term deployments to austere locations worldwide
The work is typically performed at client site locations, which requires proper safety precautions; work may require some physical effort in the handling of light materials, boxes or equipment
Requests for reasonable accommodations will be considered to enable individuals with disabilities to perform the principal (essential) functions of this job
The above job description is not intended to be, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job

Senior Training Specialist Resume Examples & Samples

Develop and update local procedures to comply with ICU procedures and meet all local regulatory requirements and quality standards
Ensure that all elements of the Training Quality System are maintained compliantly, including
Prefer training experience within the medical device or equivalent regulated industry
Previous experience and knowledge of/with LMS and CA methodology and technology
Previous experience and knowledge of/with LMS and CA software (ISOtrain and iKAT ) preferred
Instructional Design / Adult Learning preferred

Senior Training Specialist Resume Examples & Samples

Functional experience and education
Deploy a wide variety of training methods
Design and deliver effective induction and orientation sessions
Conduct soft skills trainings and team building activities
Provide opportunities for ongoing development
Resolve any specific training problems and tailor programs as necessary
Develop and monitor train the trainer program for on-going process improvement and overall skill-building in the Center
Stay connected with Corporate Talent Development organization to leverage best practices and deploy new corporate training programs
Facilitate Learning Management System (LMS) content development for the Shared Service Center. Serve as Subject Matter Expert for the Center on use of LMS

Senior Training Specialist Resume Examples & Samples

Deliver Technical Training content required for new hire and incumbent employees to perform job duties safely and in accordance with Delivery procedures and fundamentals. 50%
Proficient with Adobe’s Creative Cloud Apps: Premiere Pro, After Effects, Photoshop, Illustrator and Audition
2D & 3D motion graphic creation

Senior Training Specialist Resume Examples & Samples

Processes customer transactions according to the Bank's policies and procedures
Ensure regulatory requirements, such as Anti Money Laundering and Bank Secrecy Act are adhered to
Build customer loyalty through courteous, professional service according to the Banks' established Sales and Service Standards
Maintain knowledge of all Bank products and services to effectively promote the Bank to customers
Profile customers and open new accounts, as needed
Identify customer needs and make appropriate referral of products and services while executing a smooth transition of customer to platform personnel or open
Consistently utilize 360 View CRM to log and manage the customer complaint process, customer inquiry process and referral leads to and from other business units throughout the Bank
Completes daily proof, investigates, resolves and reports out of balance conditions to supervisor
Services and proves the ATM
Assists with vault and shipment control as needed
Prepares CTR form on appropriate transactions
Updates bank check and money order issued logs and maintains inventory
Scans checks and maintains daily capture log
Trains and supports new tellers
Demonstrate ISB Core Values in all actions

Senior Training Specialist Resume Examples & Samples

Partner with Associate Performance Consultant to identify training requirements following interviews and data gathering
Develop and implement interactive, engaging, learner-focused instruction for new hires and existing employees utilizing the ADDIE model
Facilitate process design sessions with business partners and leaders
Gain a thorough knowledge of products, departmental processes, and operational systems
Manage classroom performance and report back to business partners on a weekly basis
Manage session logistics including access to systems, platforms, and build out training content for training databases, create Instructor-Led Training modules and sessions within the Learning Center
Track and input metrics gathered to various databases for tracking and reporting purposes
Build facilitator Guides and participant guides, review and update no less than once per year
Bachelor’s degree or equivalent business experience
2-4 years training and facilitation experience
Series 6 license required or obtained within 6 months from start of employment
Excellent relationship building skills
Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution
Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage

Senior Training Specialist Resume Examples & Samples

Support the DCGS-A during CTC Rotation exercises and attend DCGS-A Planning Conferences
Provide technical support and subject matter expertise for the integration of the DCGS-A into the MCTCs and BCTP operations group in support of their training mission
Teach, coach, and advise analysts in the use of DCGS-A and the replication and management of the DCGS-A database
Assist supported organization in the development of training strategies and plans for the operational employment of the DCGS-A Capabilities
Work side-by-side with analysts; helping, enabling, and empowering them to populate the DCGS-A Tactical Entity Database (TED), create intelligence products to support the Find, Fix, Exploit, Analyze, and Dissemination (F3EAD) process
Exceptional oral and written communications skills and ability to work independently, with minimum direction; self-motivated and results-focused mindset are a must
Experience in the military decision making process and execution of the Intelligence Preparation of the Battlespace (IPB) process
Experience with Geospatial applications (ArcGIS, Google Earth, 2D Map, Terra Explorer)
Must meet Central Command deployment criteria
Able to work in austere field environments

Senior Training Specialist Resume Examples & Samples

Lead development and apply ISD expertise to operational and maintenance based curriculum for international partner countries of varying abilities
Interface with NSDD ISD Lead for DOE, identify innovative solutions that influence complex program processes and mitigation of risks to meeting program goals
Direct and manage NSDD Programmatic ISD schedule, including PNNL activities and other DOE national laboratories’ and contractors’ activities
Provide oversight and review of PNNL ISD team products prior to submission to NSDD ISD Lead
Serve as Technical Oversight Representative (TOR) for PNNL ISD subcontractors
Work with local and multi-lab teams to identify strategic approaches and best practices and promote consistency across ISD projects

Senior Training Specialist Resume Examples & Samples

Works with customers to translate business requirements into defined training needs including conducting needs analysis and developing learning objectives, scope, audience, timing, delivery method, and resource requirements to fulfill training needs within the budget and timeline requirements
Applies instructional design and adult learning theory to manage the design, development, implementation and maintenance of assigned training programs which may include instructor led, virtual instructor led, eLearning and blended learning programs
Designs various before, during and after learning components and works with HR Partners, managers and associates to ensure that knowledge and skills are transferred to the job
Leads vendor Request For Proposal, selection, and Service Level Agreement efforts, in conjunction with HR Planning group. Establishes and manages vendor relationships
Manages program marketing and communications, as well as definition, collection and roll-up of program metrics. Measures and evaluates the effectiveness and ensures achievement of objectives and alignment with business priorities
Drives training program delivery strategy and may deliver training programs
Contributes to authoring development standards, processes, and templates to produce consistent, quality instructional materials
Must be eighteen years of age
Must pass the Drug Test
Typically requires BS/BA in related discipline. Generally 5-8 years of experience in related field; certification is required in some areas OR MS/MA and generally 3-5 years of experience in related field. Certification is required in some areas
Self-motivated individual with a strong work ethic and passion for learning and developing others
Demonstrated success/experience in managing learning workshops/programs (Leadership, Sales, etc.)
Demonstrated success/experience with Adult Learning Theory/Principles and curriculum design
Demonstrated success/experience in instructor led and virtual training development and delivery/facilitation
Previous experience in the following

Senior Training Specialist Resume Examples & Samples

Become a subject matter expert on Amazon advertising products
Create and refine training content and presentations based on audience needs
Expand training programs and content delivered in the U.S. to the region, including localization of materials and delivery
Understand and act on local training and development needs
5-7 years professional work experience
Ability to create, modify, and translate training content
Willingness to dive deep and become a product expert
Ability to work cross-functionally across teams
Ability to work independently and prioritize with little direction
Must be fluent in Japanese and English
Experience in, and strong understanding of, digital advertising

Senior Training Specialist Resume Examples & Samples

Extensive protective relaying & communications experience for 12kV – 765kV systems (SCADA, PLC, fiber optics, etc.)
Field experience setting relays and testing substation equipment
Experience developing lab scenarios and training materials for testing substation equipment
Electrical Engineering degree - BSEE (highly preferred)

Senior Training Specialist Resume Examples & Samples

Increase the competency of content generators developing content in support of the Nalco Champion University (NCU) through the design, development and deployment of training on content development, copyright and compliance, content review, content management, and mentoring. Build articles and job aids to support these training activities
Increase awareness and content generation competency through the coordination and hosting of engagement and training events
Support and provide guidance to content managers in their coordination of content development activities through one-on-one or group coaching, and participation on network core team meetings
Support authors in improving their writing skills and understanding of copyright and compliance regulations by providing content reviews, feedback and guidance
Responds to inquiries relative to content creation and some tool functionality
Provides guidance to article reviewers to enable them to improve content quality and author writing skills
Provides guidance to mentors to support them in effectively aiding the growth development of their mentees
Spread awareness of and increase engagement in the content management tool through program launch activities
Prepare content development and knowledge communities for launch and mentor them through each phase of the process
Streamline and improve the delivery and effectiveness of future NCU programs
Work with the Training & Development team to assess the current NCU program and identify opportunities to align developed content with program learning objectives, and determine strategies for effective delivery, dissemination and promotion of that content
Increase company-wide engagement in the content development activities and the content management tool by working with the CORE Ambassador program team
Create and share messaging with ambassadors around program and/or singular content portal launches, developed content promotion, participant recruitment activities, and contributor recognition
Recognize the efforts and successes of content development participants across the organization by working with Training Manager and the CORE Rewards and Recognition program team to build a recognition plan
Identify eligible candidates for the annual reward program
Bachelor’s in English, Journalism, Communications or related discipline
3+ years of teaching experience
Strong editing, writing, and oral communication skills
Ability to organize and prioritize multiple tasks
Experience with coaching, presenting, networking and influencing
Travel to other areas 0-10%
No relocation assistance available for this position
Master’s in Education, Instructional/Curriculum Design or related discipline
Proficiency in SharePoint and MediaWiki
Ability to interact with employees at all levels including senior executives
Self-starter, ability to map, prioritize and set direction for self and others and work as part of a multi-disciplined team

Senior Training Specialist Resume Examples & Samples

Develop, organize, and conduct training and educational programs for customer personnel
Provide Subject Matter Expertise (SME) to users on a larger grouping of systems; supports multiple end-users at Brigade/Division level
Possess exceptional oral and written communications skills and the ability to work independently, with minimal direction; self-motivated and results-focused mindset are a must
DCGS-A baselines versions 3.1.x and 3.2.x
Experience with DCGS-A Mobile suite of systems to include but not limited to: ACT-E, IFS server stack, and P-MFWS is highly desirable
Maintain compliance with the standards of fitness requirement at all times throughout the period of performance of the task order
Be able to deploy to hazardous duty locations

Senior Training Specialist Resume Examples & Samples

Demonstrates expertise in a wide range of training products and services which support Business Unit and Team goals
Serves as an internal expert for Instrumentation and Controls
Serves as subject matter expert for Instrumentation and controls initial and continuing qualification programs and emergent Instrumentation and controls affecting training needs
Expert and Skilled in the discipline of Instrumentation and Controls to include: primary sensing elements, transmitters, controllers, actuators, networking, HART, Fieldbus, SCADA, and Distributed controls systems
Provides advanced expertise and innovation in the research, design, analysis, and administration of assigned function(s) to support the achievement of business objectives of assigned customer area(s)
Serves as Point of Contact for Instrumentation and controls training inquiries
Serves as project leader for complex training projects. Provides technical input for project proposal development. Effectively plans, schedules, coordinates, and monitors the activities of project team members and negotiates resources as needed. Ensures that projects are completed on time, within budget and in accordance with business needs and customer objectives. Monitors status and progress of projects, and makes necessary adjustments to plans and schedules and executes project close-out. Makes recommendations and presentations to management and supports the communication and implementation of project deliverables
Designs, Develops, and Implements Instrumentation and controls training products and services achieve Company and business unit goals
Continuously analyzes Instrumentation and controls Training programs and courses to ensure they meet long-term customer goals
Remains abreast of current and emerging training practices, trends and methods and ensures their application as appropriate. Attends industry and company-sponsored seminars and conferences; exchanges information with governmental, academic, and training professionals; researches appropriate journals and periodicals
Provides technical direction and expertise to management and employees, but typically has no direct reports
Serves as Project Leader in the planning, research, analysis, design, development, and implementation of complex projects which may have implications outside of FHO
5-10+ years in industry with experience in operating training and development programs
Oral and written communication and presentation skills to all levels of employees and management
Demonstrated commitment to upholding standards and consistent application of contract requirements

Senior Training Specialist Resume Examples & Samples

Delivers complex technical training programs to client groups that may cross organizational levels and roles. Training delivery includes both live and virtual classroom environments
Identifies appropriate training media and methodologies based on audience learning styles, nature of training being delivered, audience location, point within the learning process, etc., within the context of business needs and constraints. Conducts needs assessment to identify learning objectives. Develops training content to meet the needs of assigned client groups and/or to improve upon the quality of existing content
Manages moderately complex training & development projects, working with subject matter experts, management, and instructional designers. Project work includes needs assessments, curriculum development, course content development, program assessments, participant testing/evaluations. Works with senior managers on performance consulting projects that may result in non-training related solutions
Consults with managers and Sr. Managers to identify training needs and to ensure course content, training methodologies, and training materials meet those needs. Conducts formal training program assessments to identify gaps between learning objectives and learning outcomes. Provides recommendations for and makes changes to curriculum
Ensures program administration needs are met, including communications, scheduling, roster management, materials production, facilities coordination, participant tracking, etc. Answers participant questions related to training
Provides feedback and coaching to client audience in one-on-one and group settings. Creates individual development plans based on formal assessments and manager feedback
Working knowledge of instructional design principles and concepts
Excellent ability to identify different learning styles and to select optimal delivery methods to achieve desired outcomes
Demonstrates strong project management skills

Senior Training Specialist Resume Examples & Samples

Provide training to Production Technicians to insure that all safety, procedures, and work practices are being followed; assist in mechanical problems, mentor, coach, and develop production technicians
Review, update, and create Standard Operating Procedures (SOPs) as needed
Train operations personnel and document understanding of changes on new SOPs. Complete revalidation training on SOPs as needed or when updates are made
Complete hands on training with operators

Senior Training Specialist Resume Examples & Samples

Instrumentation and Controls
Demonstrated expertise in the development and delivery of training products and services, which typically requires in excess of 6 years' experience to attain
Knowledge of a systematic approach to development of training products and services
A broad knowledge of multiple training areas and integrates related knowledge and specialties
General understanding of all Training Functional Areas

Senior Training Specialist Resume Examples & Samples

Display excellent verbal and written communication skills
Train new hire classes (could be as long as 6-12 weeks in duration)
Deliver training on variety of topics (business processes, systems, orientation, boot camps) to all levels of staff
Conduct workshops
Provide regular feedback/status reports to participant’s management
Deliver train the trainer sessions and coach less experienced trainers
Prepare for and delivers training to target audience from an existing lesson plan
Use adult learning techniques, training tools and terminology appropriate to the learner and topic
Adapt presentation style to meet the learner needs
Practice good classroom management techniques to handle a variety of classroom situations
Provide both positive and constructive feedback to learners
Present training content via classroom, virtual or webinar
Ensure that course is presented using the most current, up-to-date format and content
Understand the basic component of developing a training solution
Use sound adult learning techniques and approved templates. Materials include, but are not limited to, manuals, job aids, visual aids, wall charts and Powerpoint presentations
Create training assessment surveys
Gather and summarize subject matter research
Contribute to SOWs and contracts
Other duties as assigned or requested
Conceptual knowledge of skills directly related to training, such as: adult learning concepts and training delivery techniques
Basic decision making skills

Senior Training Specialist Resume Examples & Samples

Liase with regional Compliance officers and HR colleagues to support fulfilment of jurisdiction-specific regulatory training requirements and reporting
Develops content and facilitate training sessions
Designs and creates e-learning modules
Drives knowledge transfer initiatives in support of MIS projects
Partners with Line of Business (LoB) teams to assess and address emerging requirements
Manages the Learning Management System (Knowledge Portal)
Administers learning logistics (course set up, attendance tracking, reporting)

Senior Training Specialist Resume Examples & Samples

A strategic understanding of the organization
An energetic approach, can-do attitude
Excellent interpersonal skills, proven relationship management skills, ability to network to get the job done
Effective oral and written skills
Solid skills in MS Office based applications and competence in web-based tools
Excellent organisational skills with the ability to effectively prioritise work and deliver
Experience in the design and delivery of training & development
Experience in the use of e-learning, developing creative solutions and managing e-learning platforms
Extensive knowledge of learning methodologies and tools
Trained in the development of e-learning packages, design and content authoring
Training development experience
Experience working in Customer service Operations and outsourcing

Senior Training Specialist, Diesel Engines Resume Examples & Samples

Responsible for managing the training for the Diesel product line for the Engine Division’s service network. Responsible for managing the resources of Service Specialist - Diesel to meet the training needs of the network
Work to continuously expand the scope and technology of our field service training programs ensuring that the training is seen as effective, value added, and engaging for its participants. Advance the use of electronic and web –based training to this end
Provide basic engine fundamentals training support to Kohler marketing, outside sales and inside sales associates
Establish and maintain the role of a Diesel Subject Matter Expert for the North America market
Responsible for developing comprehensive training plans to address the Diesel training needs for North America. This will include defining market and business problems and opportunities, recommend solutions, estimate costs and develop timelines
Perform as actual trainer in a variety of training settings with the goal of not only transferring needed knowledge but doing so on-brand and making product and company advocates of those trained
Work closely with Kohler Italy’s Subject Matter Experts in developing comprehensive training materials to address the training needs in North America. Work to develop or drive development of materials unique to the North America market or customer base
Procure and maintain the needed diesel training equipment, special tools, and facilities. Build financial cases for additional equipment and facilities as needed
Seek to continuously stay current with the latest training software and technology so as to establish or maintain Kohler as the leader in the industry
Work with Kohler Italy to create and maintain a formal training program that provides consistency and professionalism to training performed at the Central Distributor level
Utilize the Internet to support and expand on training efforts
Communicate with product managers, engineers, sales personnel and other subject matter experts to gather resource materials for inclusion in training material
Identify advance training projects including performing the development, definition of project scope, and creating the actual end product. Act as project manager in those cases where the project is outsourced to ensure development of a professional and accurate document
Represent Training interests in meetings conducted by marketing and engineering
Provide back-up support for the technical call center by taking calls from our distribution network, OEMs, and end-users
Travel as required to investigate and remedy field problems
Perform other assignments delegated by supervision
Work to develop individual goals/objectives to support the department goals through the use of the Maximizing Performance Appraisal Process
Personally demonstrate and drive the Kohler Core Competencies
Strong mechanical and electrical aptitude and experience
3+ years of experience developing and presenting technical training material in an industrial engine or equipment field
Experience with diesel engines is highly preferred
Self-starter with strong planning, communication, and presentation skills
College graduate with related course work is preferred but consideration will be given to individuals with a combination of relevant course work and work experience
Must be willing to travel 25-50% of the time

Senior Training Specialist Resume Examples & Samples

Must possess a current TS/SCI polygraph clearance
Advanced knowledge of the principles, methods, and techniques used in the development and delivery of training programs
Experience with ServiceNow or other service desk ticketing tools
Knowledge of the principles, methods, and techniques used in computer troubleshooting and support
Professional certification in one or more specific technologies may be required, depending on job assignment such as ITIL Foundations required, etc

Senior Training Specialist Resume Examples & Samples

Partner with business leaders, organizational divisions and departments to assess current and future competency needs to support the business strategy
Assist in the design and implementation of assessment processes to monitor existing competency system to identify gaps toward current and future needs, provide recommendations for business units and training department
Support competency system design/development to ensure critical alignment of strategy, structure and systems, processes and people across all Nalco Champion Business Units Globally
Coordinate and participate in Assessor and Internal Verifier meetings across all Nalco Champion Business Units Globally
Support Competency System Program framework development, implementation and operation with a strong emphasis on competency development and assessment, in order to be consistent with the business strategy and to maximize results
Assist in the design of the competency system Candidate, Assessor, and Internal Verifier training, certification, and evaluation process
Identify and track key competency metrics to determine overall effectiveness of competency management initiatives in support of Ecolab and Nalco Champion strategic business goals
Monitor key competency system metrics and provides recommendations for action
Assess, develop, implement and evaluate ways of increasing efficiency within Competency Management process and initiatives
Maintain a global competency management calendar for conducting Internal Verifier and Assessor Training, Assessor/Internal Verifier spot-checks, and internal audits
Assist in conducting external benchmarks to maintain expert knowledge in world class Competency Management practices and policy
Develop detailed project plans and dashboards. Use common project management tools and techniques for scoping and managing programs and initiatives, as well as communicating progress and resolving problems Across the Competency Management Network
Manage related outside vendors to ensure the delivery of key development programs, systems and resources on time and on budget
Coordinate across the Business Functions Group to ensure developed Competencies will meet the needs of both the individual employee and the business strategy
Develop, or cause to be developed, such manuals for Competency Management as may be required
Monitor all costs associated with on-going department projects to maintain budget
Provide department budget inputs for expected incurred costs
Evaluate the effectiveness of Competency Management programs, providing recommendations for continuous improvement of process, procedures and materials
Develops supporting communication materials and approach on all Competency Management activities and initiatives as needed
Updates activities in the LMS and TMS
Runs reports in the Learning Management and Talent Management Systems and organizes data to facilitate business or process decisions
Contributes to the continuous improvement of processes and tools associated with competency management
Establishes and maintains relationships with Curriculum, Content Development, Competence Assurance Managers, Quality and Subject Matter Experts in Leadership, Development, Sales and Service, Product Line, Operations and/or Technology, and Operational Excellence Globally
Participates in special projects as assigned
Minimum of 3 years’ experience in an operations role responsible for the development and implementation of a Competency Management System to include competency mapping, Assessor/Internal Verifier training, development of local policy and procedures, and linking training to competency
Has a strong working knowledge of the U.S. Federal Safety Environmental Management System (SEMS) Policy and Procedures
Strong project management skills and the ability to execute large-scale initiatives in a complex and dispersed global environment
Fundamental understanding of business, business strategy and how to link competency system initiatives to business initiatives
Thorough understanding of competency system measurement, statistics and program evaluation
Proactive self-starter with the ability to manage multiple projects and initiatives for a timely and successful conclusion
Proficient in the use of computers and Microsoft Office (Word, PowerPoint, Excel)
Experience in or desire to gain experience in Learning Management Systems and Talent Management Systems
Content development experience
Has a strong working knowledge of Competency methodologies and mapping for both Technical and behavioral based competency process
Ability to travel 50% of the time, domestically and internationally
Analytical and strategic thinking capabilities

Senior Training Specialist Resume Examples & Samples

Create new processes, learning resources and reference content both on your own and as part of a cross-functional team. Pilot new content, and continuously improve existing resources
Facilitate organizational adoption of learning resources – and the best practices they teach - through thoughtful change management strategies. Rollout new information and find ways to help staff members successfully adopt new ways of working. Report out to senior staff on progress against business drivers
Develop creative ways to support the Development organizations growth and learning in the supported areas. Produce self-serve resources and lead training events. Evaluate impact with Kirkpatrick Level 1-4 evaluations
Identify internal experts and ensure key knowledge is captured and shared. Continuously review, catalog and promote user-created documentation and resources. Facilitate and grow internal communities of practice
Manage all the logistical and administrative work needed to ensure instructor-led and online training is scheduled successfully
Management of remote training sessions, setup of video conference using Skype client
Managing all logistics associated with book clubs, virtual webinars, workshops symposia, brown bags, classes and presentations
Tracking enrollments before classes and crediting people after, assisting with room setup, sending post training evaluations and ordering of materials for classes/trainings when needed
Provide training/user support for LMS end users and administrators and maintain training records for all employees. Creation of reports and statistics about course evaluation and attendance data
Coordination, implementation, execution and completion of projects that support the Learning & Development processes and management of the Learning Management System
Identify internal experts and ensure key knowledge is captured and shared
Continuously review, catalog and promote user-created documentation and resources. Facilitate and grow internal communities of practice
BS or MS or equivalent work experience in Education, Communication or other field related to training and development
Exceptional communication skills including clear and concise writing, an engaging presentation style, and expertise in group facilitation. Very strong writing skills are necessary
Strong leadership and teamwork skills, with a demonstrated ability to collaborate across teams and roles. Strong customer service orientation
Significant expertise in designing, developing, and delivering both self-serve and instructor-led learning resources
Aptitude for learning new tools and technologies related to this role
Familiarity with Cornerstone or other learning management system is a big plus

Senior Training Specialist Resume Examples & Samples

Support training coordination needs for assigned departments
Maintain department information in LMS including users, user groups, curricula, and training items
Facilitate periodic review of training plans and assignments
Assist in maintaining the LMS
Two years of experience directly related to the duties and responsibilities specified

Senior Training Specialist Resume Examples & Samples

Assist in training needs analysis process to establish the learning and development needs of the plant. Assist in the development of departmental Training Matrices and the formulation of departmental as well as total company training plans
Plan and schedule all training/learning activities in the approved training plans, including all necessary approval and communication, course registration and payment, SDF applications and claims, tracking of training completion and submission of necessary documents
Assist in the coordination of training assignments for staff to Abbott’s overseas manufacturing facilities as well as to the HQ in Chicago
Assist in the evaluation of training effectiveness, including evaluation analysis and reports. Assist in updating the information in the Learning Management System
Assist with the generation of all required training analysis and reports (e.g. training places, training hours, training expenditure, etc.)
Responsible for implementing the staff induction/orientation programme, including planning, coordination with departmental presenters, all necessary communication and logistics, tracking of onboarding/transition programme completion and submission of necessary documents. Draft/send email circulars to communicate, promote HR/training related schemes/issues

Senior Training Specialist Resume Examples & Samples

Design training curriculum (e.g. manuals, presentations, e-learning, communications) using instructional design and adult learning principals; Researches external training programs and products for internal use; Manages relationships with learning and development vendors; Oversee department metrics to determine effectiveness of training programs using Survey Monkey, KP Learn, team status report and other tools, as needed; Measures program impact using a variety of methods i.e. evaluation, testing, coaching
Consults with Manager- and Director-level leaders to identify learning solutions to meet performance expectations in quality programs, customer service audits from strategic clients, Medicare, etc
Provides work direction (and performance review input) for Training Specialist I & II; provides oversight for training programs (training rooms, program execution, department communications); Project manager for "contact center certified coaches" in MSCC and responsible for selection, retention and utilization of the role; Conducts train-the-trainer sessions for training specialists and adjunct faculty
Represents the Georgia Region, as needed, in national or regional projects and learning initiatives; Serves as regional project manager for Member Services Knowledgebase page; Coordinates knowledge transfer between partner departments and member services (e.g. sales, provider relations) to achieve cross-functional operational excellence
Facilitate training programs to employees at all levels in the call centers (e.g. New Employee Orientation for Appointment Call Center, New Employee Orientation for Member Services Call Center, Coaching Certification, Ad hoc training for projects, etc) and in other departments by request (e.g. claims, technology roll-out in a non-call center department, etc); act as supervisor for all new trainees until training is completed
Minimum six (6) years of experience in call center or training role
Experience using EPIC
Experience with insurance, benefits, and claims

Senior Training Specialist Resume Examples & Samples

Demonstrated expertise in the development and delivery of training products and services in a discipline specific/task based area
IBEW Labor Contracts and HR practices regarding hiring, assessment, placement, and advancement
Bachelor's degree and 7+ years of related experience in training & development or related instructional design; OR 11+ years of related experience in training & development or related instructional design in lieu of a degree
Extensive experience with Electrical Maintenance in a power plant environment

Senior Training Specialist Resume Examples & Samples

Partner with internal and external Express Scripts clients to assess training needs, evaluate existing documentation and training programs, and make recommendations for improvements to both documentation and training based on needs assessment evaluation. Support includes documentation guidance and instruction on direction/creation, engagement of necessary resources such as Strategic Performance Solutions (SPS) team to ensure best solution is created, and securing Continuous Improvement support to tackle challenging process gaps not corrected by documentation and training
Collaborate with Business Partners to implement training and documentation processes that support the successful management of Client and Member’s needs. Processes will include a documentation management system that ensures documents are accurate, maintained, and revised to improve performance. Performance Based Training curriculum that supports the needs of the Business Partner to meet metrics
Develop and implement a Training Assistant Program that ensures classroom facilitation is managed by resources that have been selected, developed and certified in facilitation skills. Classroom curriculum will be standardized and provided for facilitators to ensure participants can achieve the business goals
Deliver standardized or customized applications training via classroom or other methods. This may include travel to the client or other ESI locations
Continually update existing programs to reflect business enhancements
Develop new application training programs and materials ensuring training material and documentation remain in alignment
Consult with program participants and management to evaluate impact of training programs
Administer written and practical exercises to evaluate trainee’s comprehension
Ensure training objectives and goals are related to business objectives or client needs
Support Business Partners in general training related to onboarding of new employees
BS/BA degree in Business, Training or related field or 8-11 years work experience
3-5 years relevant experience
3-5 years experience applications training helpful
Experience producing user-centered written materials (e.g. User Manuals, Release Notes, Training Documents, etc.)
Strong personal project management skills coupled with the ability to work on multiple initiatives concurrently
Strong analytical, problem-solving and decision-making skills
Ability to work in a team environment and communicate effectively with other departments
Must be a results-oriented, self-starter, with strong organizational skills and the flexibility to manage changing business priorities
LI-DH1

Senior Training Specialist Resume Examples & Samples

Develop Home Office Orientation curriculum for all Sales personnel
Create / maintain training material for all Sales personnel
Deliver new hire / refresher training to Field Sales Support
Troubleshoot non-technical issues for Field Sales Support
Develop / manage Quality Assurance program for Field Sales Support

Senior Training Specialist Resume Examples & Samples

Flexibility and adaptability to be able to accommodate sudden changes and unforeseen circumstances
Strong training skills; ability to engage audiences of all sizes and types and effectively deliver diverse training
Must be organized, able to multi task and meet deliverables with competing priorities and deadlines
Analytical and problem solving skills sufficient to analyze and address user needs
3 to 5 years’ experience in training
Must have hands-on training experience in a classroom or large audience setting
Additional years of experience or specialized training may be used in lieu of educational requirements
Excellent presentation and time management skills
Strong Word, Excel, and PowerPoint software skills
Knowledge of Captivate is essential

Senior Training Specialist Resume Examples & Samples

Develop, regularly maintain, and promote the use of the training resources on the SharePoint site for the Renewables O&M group
Coordinate the development of structured on-the-job training and maintain a database of Job Performance Measures for the Renewables O&M group
Utilize the Learning Management System (LMS) for developing and launching CBT, training enrollment and tracking. Provide reports on completion rates
Serve as LMS expert for the Renewables organization
Maintain a strong working relationship with the Renewables O&M Site Managers; and provide regular training, as required
Customize training programs to include site-specific information
Ensure training completion by tracking and reporting on completion metrics
Participate in vendor selection and coordinate vendor training
Share best practices across Renewables O&M and assist with best practice transfer
Conduct needs analysis; identify and implement programs to close performance gaps
Evaluate course effectiveness
Establish training goals in conjunction with Site Management
Coordinate training resources and activities within the Renewables organization
Respond to calls and emails in a timely manner; be available to respond to emergencies as needed
Knowledge of applicable safety and environmental regulations
Ability to operate effectively in a team environment – as team member or leader
Ability to effectively communicate (written and verbal) at all levels of the organization
Ability to effectively make presentations to large groups of people
Ability to establish and maintain a positive and professional working relationship with all individuals
3-5 years’ experience in safety and training, or 6 years of equivalent experience in related work discipline being supported
Must have previous experience in the power generation industry, wind or solar experience is highly preferred
A high school diploma or GED is required
Understanding of the Systematic Approach to Training (SAT)
Experience using a personal computer and standard business software
SharePoint experience is preferred
Ability to travel between plants 30 - 60% of the time

Senior Training Specialist Resume Examples & Samples

Conducts applicable needs assessments and recommended potential solutions to meet the identified needs
Determines the requirements that are needed, including the design and evaluation of training materials that are required in order to deliver successful training programs
Facilitates various training and development programs for various levels of employees and functions, using a variety of learning and delivery methods
Responsible for delivering instructor led training to various levels of employees and functions
Builds and maintains relationships with various external training providers, vendors, universities, or other institutions. Works within the relationship to identify necessary modifications of 3rd party training materials and, or programs
Provides other duties as directed

Senior Training Specialist Resume Examples & Samples

Ensure AbbVie training policy, process and procedures and regulatory training requirements are implemented at the Site
Assess and improve the delivery of training to meet site objectives; design measures to evaluate outcomes and training effectiveness
Work with management to establish and maintain job performance and training requirements for each role. Establish and maintain qualified personnel listing for key roles / identified tasks. Support functional managers with employee’s growth and developmental plans
Design, develop, and maintain documentation such as training materials, qualifications / assessments, modules, curriculums, and area records and files. Facilitate training implementation in functional areas with subject matter experts
Maintain a working knowledge of operations processes. Actively recommend, support, and facilitate continuous improvement projects to increase the effectiveness of training system
Coordinate training personnel activities and assist in maintaining adequate staffing to support training requirements
Generate various training status tracking reports; present reports to site management
Bachelor’s degree is required. Degree in Instruction Design, Instructional Technology or related field is preferred. Degree in business or related field is acceptable when combined with relevant work experience
3+ years in relevant work experience is required; 1+ year of supervisory or project management experience is preferred
Knowledge and ability to apply adult learning principles
Knowledge of complex technical issues and manufacturing experience in a biopharmaceutical/pharmaceutical or similar environment
Strong interpersonal skills, including verbal and written communication and interacting with people at various levels of the organization is critical
Strong problem solving and prioritization skills. Must be able to work independently under minimal supervision

Senior Training Specialist Resume Examples & Samples

Develop, coordinate, and produce training programs using adult learning principles to contribute to the success of personnel. Identify appropriate tools to ensure curriculum meets learning objectives and contributes to an overall, enhanced performance outcome. Design and implement studies to determine training effectiveness and deliver educational programs as needed. Consult with management regarding training needs and management development
Oversee, develop, update and maintain training materials and procedures in an accurate and timely manner in order to support the staff and functions of the department. Revise training procedures and related documentation as needed. Calibrate with management to design and execute/support development initiatives and identify appropriate support resources and processes. May oversee the development of new training programs
Monitor training effectiveness by observing training sessions. Prepare and deliver observation evaluations in order to provide performance evaluations as well as recommendations to management on possible improvement opportunities. May research, evaluate and prepare cost benefit analysis and make recommendations regarding technology based training
Ensure representation on special projects. Maintain current knowledge of company products and services, relevant systems and various methods of training delivery
Monitor reviews and/or evaluate the quality of service provided by department staff to measure quality and identify non-conformance. May provide regular coaching and feedback to individual staff
Review and/or handle appeals or elevated issues as appropriate
Prepare reports of quality results for use by management in evaluating performance or developing training
Schedule staff to assure adequate/required service level coverage for customers
Validate the accuracy of decisions and processes for adherence to set standards and/or applicable regulations or requirements. May work with external parties for resolution
Continue to develop knowledge and stay abreast of all applicable changes in industry laws and regulations
Experience in the development of quality training materials and procedures and the delivery of effective training in a variety of environments
Knowledge of insurance products (i.e. Medicare Supplement, Long-Term Care, Disability Income and Accidential Death, Life insurance and annuity), claims processing and billing procedures and/or
Knowledge of a brokerage or agency distribution model procedures, products and methods
Highly developed leadership skills
Strong planning, organizational, analytical, decision-making and problem-solving abilities
Strong oral and written communication skills and well-developed/excellent classroom/presentation skills
Demonstrated teamwork, initiative and the ability to accomplish tasks independently with minimal direction and continuous process improvement efforts
Broad knowledge of insurance industry and strong understanding of corporate and division policies, practices and procedures
Strong technical background with ability to use various software applications and ability to manage integration of business systems (systems include Genesys/GAD, Confluence, JIRA, Qfiniti, Market On Demand, PeopleSoft, CC Pulse, MS office suite of products)
Strong Human Relations and Customer Service skills
Experience managing customer relationships in a customer facing environment
Ability to handle detail work accurately within established deadlines and under pressure
Minimum of 5 years of experience working with disability claims
Ability to methodically and consistently manage customer relationships on an individual level to support profitable growth
Thorough knowledge of the development, application, facilitation and evaluation of various techniques, methodologies and processes related to learning, business processes, and testing
Strong project management, business processes, and analytical skills

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Senior Training Specialist Resume Examples & Samples

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Senior Training Specialist Resume Examples & Samples

Senior Training Specialist Resume Examples & Samples

Senior Training Specialist Resume Examples & Samples

Senior Training Specialist Resume Examples & Samples

Senior Training Specialist Resume Examples & Samples

Senior Training Specialist Resume Examples & Samples

Senior Training Specialist Resume Examples & Samples

Senior Training Specialist Resume Examples & Samples

Senior Training Specialist Resume Examples & Samples

Senior Training Specialist Resume Examples & Samples

Senior Training Specialist Resume Examples & Samples

Senior Training Specialist Resume Examples & Samples

Senior Training Specialist Resume Examples & Samples

Senior Training Specialist Resume Examples & Samples

Senior Training Specialist Resume Examples & Samples

Senior Training Specialist Resume Examples & Samples

Senior Training Specialist Resume Examples & Samples

Senior Training Specialist Resume Examples & Samples

Senior Training Specialist Resume Examples & Samples

Senior Training Specialist Resume Examples & Samples

Senior Training Specialist Resume Examples & Samples

Senior Training Specialist Resume Examples & Samples

Senior Training Specialist Resume Examples & Samples

Senior Training Specialist Resume Examples & Samples

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Senior Training Specialist Resume Examples & Samples

Senior Training Specialist Resume Examples & Samples

Senior Training Specialist Resume Examples & Samples

Senior Training Specialist Resume Examples & Samples

Senior Training Specialist Resume Examples & Samples

Senior Training Specialist Resume Examples & Samples

Senior Training Specialist Resume Examples & Samples

Senior Training Specialist Resume Examples & Samples

Senior Training Specialist Resume Examples & Samples

Senior Training Specialist Resume Examples & Samples

Senior Training Specialist Resume Examples & Samples

Senior Training Specialist Resume Examples & Samples

Senior Training Specialist Resume Examples & Samples

Senior Training Specialist Resume Examples & Samples

Senior Training Specialist Resume Examples & Samples

Senior Training Specialist Resume Examples & Samples

Senior Training Specialist Resume Examples & Samples

Senior Training Specialist Resume Examples & Samples

Senior Training Specialist Resume Examples & Samples

Senior Training Specialist Resume Examples & Samples

Senior Training Specialist Resume Examples & Samples

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