Training Specialist Resume Samples

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F Reinger

Felicia

Reinger

2383 Ritchie Trafficway

New York

+1 (555) 604 8114

2383 Ritchie Trafficway

New York

Phone

p +1 (555) 604 8114

Experience Experience

Houston, TX

Training Specialist

Houston, TX

Feil Group

Houston, TX

Training Specialist

Working knowledge of computers, ordinary office software suites (e.g., Word, Excel), enterprise software systems, web browsers, and electronic mail programs
Performs administrative tasks in support of the training function, such as evaluating training and trainee performance, attending department meetings and soliciting feedback from management and prepares and distributes training documentation such as instructional material, handouts, evaluation forms and visual aids; uses multi media presentation equipment
Working knowledge of Microsoft Office programs such as Word, Power Point and Excel
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov
Responsible for day-to-day administration of training policies and procedures, ensuring the data accuracy and suggesting ways to excel in administrative effectiveness and efficiency
Researching and reviewing existing training and/or work methods programs and determining value, consistency, and alignment with other efforts
Client Management

present

Boston, MA

Training Specialist

Boston, MA

Kassulke-Raynor

present

Boston, MA

Training Specialist

present

Track and document own and participant time and attendance; Write and disseminate lost time, behavioral progress, record of training, and other organizational reports; Manage new training groups which includes managing schedule make-ups, communicating scheduling changes, assists with lodging coordination, and any other new participant situations; Planning and processing trainer and participant travel logistics; Review, plan, and manage complex training assignments and schedule
Working with your identified Part time Trainers implement a regular P/T trainer communication forum
The trainer models the continuous process of developing a respectful and empathetic approach to diverse, cross-cultural encounters, and learning. The trainer understands how his/her own cultural background can influence potential cross-cultural miscommunication, misinterpretation, and misjudgment and can create a training environment that values and encourages the expressions of cross-cultural content, diversity, and constructive dialogue
Assists in conducting property tours, enrolling participants, ordering and stocking supplies, setting up, refreshing and breaking down training rooms, coordinating equipment repairs, assembling materials, creating audio, visual and kinesthetic training aids, sending training histories to participants when requested and entering participants’ names in database
Conducting preliminary onboarding training, including initial provisioning of user’s CACs and ensuring initial connection to the F-35 network
Collaborating with team members to ensure alignment and consistent methodologies of development
Developing effective induction programmes

Education Education

Bachelor’s Degree in Education

West Virginia University

Bachelor’s Degree in Education

Skills Skills

Ability to manage multiple tasks in a fast-paced environment with competing priorities and quick turnaround deliverables, and exceptional attention to details
Excellent client relationship skills and proven ability to form strong relationships within a user base
High standards of support personnel, ethical behavior, and professionalism; able to maintain objectivity and confidentiality with highly sensitive information
Strong interpersonal collaboration and team skills including working with cross-functional teams – proven flexibility, adaptability and reliability
Comfortable with ambiguity, self-starter, and ability to meet deadlines with a high quality product
Highly developed presentation/facilitation skills with an ability to "think on your feet" and communicate complex content to professionals
PC proficient with technical skills that include Microsoft Office and the ability to quickly master new systems
Have the ability to exercise considerable judgment and discretion in establishing and maintaining good working relationships
Strong interpersonal skills and ability to build strong client relationships and work in concert with others to accomplish goals and objectives
Ability to apply detailed knowledge of organizational procedures to make independent decisions and serve as a credible resource for a senior management team

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15 Training Specialist resume templates

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Training Specialist Resume Examples & Samples

Deliver training - technology as and when required
Coordination with all departments
Schedule training Programs as per the TNI (Launching the training calendar)
Prepare various reports related to training and development
Should have the willingness to do administration work
The Candidate will be responsible for the back end support of a Training program or multiple programs run for the internal employees
Manage multiple priorities in a fast paced environment
Proficient in MS Office (Excel)
MS Outlook: Receive and respond to internal employee's messages
Should have good time management skills
University graduate with at least 2-5 years work experience as Training Coordinator

Training Specialist Resume Examples & Samples

Facilitate all assigned training by using prescribed methods and training aids to accomplish training objectives
Conduct in-class learning assessment and training evaluation
Lead, design, develop, and implement assigned training, activities and projects of small-to-medium size
Responsible as an account manager to provide training support to Line of Business
Responsible for day-to-day administration of training policies and procedures, ensuring the data accuracy and suggesting ways to excel in administrative effectiveness and efficiency
Handle ad hoc HR assignment as requested
4 - 5 years’ of relevant experience in Training & Development field
Possess an excellent command of written and spoken English and Chinese, including both Cantonese and Putonghua
Good presentation and facilitation skills
Ability to work independently with minimal supervision, consulting skills, analytical skills, excellent learning ability and ability to adapt in a flexible, fast paced work environment
Demonstrated strong computer proficiency with Microsoft Office applications, including Microsoft Word, Excel, PowerPoint and Outlook, and willingness to learn new software programs

Training Specialist Resume Examples & Samples

Meet with subject matter experts to document policy and procedure changes
Develop and deliver classroom, online instructor-lead, and self-paced training modules
Create instructional activities, learning assessments, and participant /instructor guides using Microsoft Word and Powerpoint
Organize, schedule, and track attendance at training sessions
Demonstrate sound judgment, flexibility and teamwork in order to meet the training requests of customer service groups. This includes proactively leveraging other resources to meet deadlines and schedule requirements
Demonstrate a willingness and flexibility to work with global teams, including training virtually and adjusting schedules to accommodate time differences
Update documentation and all other resources, including the intranet, used by customer service teams. Effectively communicate product and system updates to respective customer service teams in a timely manner
Assess recorded phone calls, emails and chat conversations for performance trends
Use Excel to analyze and create reports from customer service data
Travel 20% Domestic/International

Training Specialist Resume Examples & Samples

With L&OD Manager, act as a consultant/POC for LOB tech leaders and staff to determine current and future learning needs and help develop solutions that are relevant, nimble and flexible in their delivery (20%)
Create a more programmatic approach for tech learning and act as the primary clearinghouse and administrative support for all tech related training initiatives at DI (10%)
Support cross segment tech training needs as appropriate (10%)
With L&OD Manager, help develop and manage an ongoingtech professional mentoring program for select DI staff (15%)
Project manage curriculum and logistics for tech apprenticeship program (25%)
Support non-tech related learning programs and initiatives as needed (20%)
Minimum 2 years of experience in technology or other training preferably in a corporate environment
Strong understanding of learning program analysis and evaluation
Ability to adapt quickly to new technology
Practiced consulting, presentation and communication skills
Ability to manage multiple projects in a fast-paced environment
Background preferably in technology and/or HR

Training Specialist Resume Examples & Samples

Liaise and partner with the core project team to become a subject matter expert of current and future Salesforce.com functionality
Translate objectives and content into effective in-person and/or multimedia e-learning elements, as appropriate
Develop high quality, creative solutions and concepts that are visually refreshing and effective
Communicate a consistent message globally in terms of functionality, features and benefits in a vernacular that will resonate with the end-users
Work with team stakeholders to establish and follow production timelines
Partner with Corporate Communications to build a communications strategy announcing the redesign and encourage adoption
Design method to measure feedback and success of training program
Experience and proficiency in instructional design methodologies, particularly delivering instruction in a virtual setting usingsetting using a web-conferencing platform
Ability to create an effective learning environment
Strong interpersonal skills. The successful candidate will be an engaging and motivational trainer
Must have knowledge and demonstrated proficiency with PCs running Microsoft and Google platforms and applications
Knowledge and experience with products in the Adobe Suite is a plus (, Adobe Captivate, Adobe Presenter, Adobe Illustrator, Adobe Photoshop, and Adobe In Design)
Proficiency with Salesforce.com platform preferred
A self-directed learner
College degree in a related field preferred
LI-JA1

Training Specialist Resume Examples & Samples

Design, develop, and deliver comprehensive applications training programs to research teams
Act as a first point of contact for all usage enquiries relating to a suite of standard and proprietary applications
Write and publish applications training content and communications for the department
Provide and maintain all Research-specific user training materials including manuals and Quick Reference Cards
Facilitate and update the New Hire On boarding program
Partner with local management and operations staff to understand local business objectives and devise a strategy to address needs
Coordinate and manage analytical, professional development and technical training activities for Research staff

Training Specialist Resume Examples & Samples

Develop training with instructional design standards, adult learning theory, and knowledge of the targeted audience
Deliver training with enthusiasm, active listening and real time problem solving, empathy, and facilitation skills
Partner with internal clients to identify skill gaps and appropriate training partners
Manage multiple work streams concurrently
Support department’s measurement strategy
Recommend enhancements and changes to training programs and communication mechanisms in relation to learning and development initiatives
Support classroom course delivery and logistics by coordinating and executing course enrollment, course scheduling, preparing course materials, equipment, facilities, etc
Evaluate and measure training participation and performance
B.A./B.S. in Organizational Development, Communication, HR or related field and professional design work experience required
5-8 years of experience in instructional design principles strongly desired, especially in management/leadership development topics
Must have strong organization and time management skills and be able to manage multiple projects/tasks simultaneously
Experience in a professional services environment desirable; prior consulting experience preferred
Experience working with a Learning Management System or Learning Content Management System desirable
Prior experience delivering quality work products under tight deadlines in a fast-paced environment

Training Specialist Resume Examples & Samples

Facilitate train the trainer strategy across all POLS sites
Ensure department compliance with FERPA, D.O.E and Title IV Regulations
Provide continuous training on retention, customer service and higher education training topics (to include new and refresh topics)
Monitor performance and provide timely and documented feedback/coaching on the quality and accuracy of phone and email communications via call monitoring
Partner with the Associate Directors and Directors of Student Support Services and Human Resources to facilitate department trainings and policies and procedures designed to increase retention
This position requires the ability to work a flexible schedule , including weekends and evenings to accommodate students, departmental and company’s needs. This may include working more than 40 hours a week
Ability to travel to all locations (including, but not limited to Chandler, AZ; Chicago, IL; Toronto, Canada; Orlando, FL) in support of the Student Services department
General knowledge of the higher education industry and student services is a plus
Minimum of 3 years’ experience in management, training and coaching a customer service team
Proficiency in MS Office; including Word, Excel, PowerPoint and Outlook
Proficiency in Google Docs, G-Mail, G-Chat, Google Hangout
Highly collaborative; builds solid relationships with others
Collaborative; builds relationships with others

Training Specialist Resume Examples & Samples

Provide continuous sales, systems and administrative training (to include new and refresh topics) in cooperation with HR department
Utilize the phone system to monitor performance and provide timely feedback/coaching on the quality and accuracy of verbal communications
Facilitate one-on-one meetings with each team member to discuss topics relevant to their performance and provide tools to promote performance improvement; also enhanced sales conversations
Review and evaluate EAs and EC’s phone conversations
Partner with the Director, Recruitment Services and Human Resources to create department policies and procedures designed to drive performance
Mentor department staff on Recruitment Services best practices
Requires the ability to work a flexible schedule, including weekends and evenings to accommodate students, departmental and company’s needs. This may include working more than 40 hours a week
Ability to travel to all locations (including, but not limited to: Orlando, Chicago, Toronto) in support of the Recruitment Services department
Minimum of 3 years’ experience in management and training an inside sales team while performing in a high-relationship consultative sales process
Expert level proficiency in CRM solutions, MS Office and Consultative Sales Approach
Ability to travel to all locations (including, but not limited to Chandler, AZ; Chicago, IL; Toronto, Canada; Orlando, FL) in support of the Recruitment Services department

Training Specialist Resume Examples & Samples

3+ years of satisfactory full-time Teaching or Training experience; 1+ year Curriculum Research and Development experience
Bachelor's Degree from an accredited college in Teaching, Curriculum Development, Human Resources Development, or a related field of study
Experience working with public assistance recipients, the homeless, formally incarcerated people, and/or those affected by the challenges associated with poverty
Extensive public speaking, moderation and group facilitation experience
Master's Degree in Teaching, Curriculum Development, Human Resources Development, or a related field of study

Training Specialist Resume Examples & Samples

External Training -Provide training sessions in LexisNexis Canada offices, at customer sites and via WebEx
Full responsibility for scheduling and conducting training
Travel requests must be approved by manager
Product Support
Provide onsite support for LexisNexis® products
Product Valuation
Sell the value of LexisNexis products
Adult Training or teaching experience required (legal background or experience an asset), 2+ years’ experience preferred
Post-secondary education (in the field of education, law or library science preferred)

Training Specialist Resume Examples & Samples

Facilitates USH Lead and supervisory development programs and curriculum to support and address Lead and supervisory development needs. Maintains ownership and facilitation of high potential supervisory development programs
Designs and customizes program materials including facilitator guides, participant workbooks, presentations and job aids. Incorporates ongoing evaluation feedback into class materials on a continuous basis
Researches, designs and develops new training programs and materials. Ensures all training materials are updated, relevant, supportive of current Standard Operating Procedures and that versioning is tracked
Incorporates measurement and assessment tools to support training. Analyzes trends, identifies gaps and uses USH metrics and measures (GSAT, ESAT, 360, performance evaluations, etc.) to develop targeted training plans based upon findings
Builds and maintains strong client and subject matter expert relationships to gather ongoing needs assessment information to ensure development needs are identified and addressed through training solutions
Works closely with Training Managers, Specialists and clients to schedule Lead/Supervisory training sessions that meet the needs of the business
Provides thought leadership and support to clients, subject matter experts and training managers to incorporate and assist with coordination of non-L & OD training targeting the Lead/Supervisor level
Manages hourly training attendance, sign-in sheets and approvals to ensure employees are paid properly while in training
Books training sessions, creates courses in GenSuite, and manages manager communication of courses. Reviews employee registration and monitors whether employee has attended course in the past
Manages tracking of FOH Lead/Supervisory compliance training to ensure operational management is delivering appropriate compliance refresher training and that training completion is properly recorded and maintained
Bachelor’s Degree in Instructional Systems Development, Communications, Education, or related area
Prior experience with design, creation and implementation of training
Professional and personable with the ability to exercise sound judgment when dealing with sensitive/confidential matters
Flexibility and adaptability in a fast-paced, constantly changing environment
Ability to prioritize, think independently and problem solve to ensure projects are completed in an effective/timely manner
Ability to work with others and collaborate across the organization to achieve goals
Self-starter, motivated and proactive
Strong organization and planning skills, detail oriented, and ability to handle multiple tasks and assignments
Ideal candidate demonstrates accountability, thinks critically and demonstrates courage when presenting ideas
Can easily multi task and manage multiple projects
Flexibility with their schedule with availability to work on weekends, holidays and nights as required

Training Specialist Resume Examples & Samples

O Bachelors’ degree preferred
2 years or more of Technical Training experience
Excellent communication and presentation skills. Completion of “Effective Presentation Skills” course or equivalent would be an added advantage
Interest in the way adults learn and understanding of appropriate training methods
Zeal to teach/coach others and improve their skills / knowledge
Enthusiasm and talent to teach people, motivating and inspiring attitude
Technical aptitude and willingness to ensure that technical skills are kept up to date
Proficient in Word, Excel and PowerPoint
Readiness to travel 10% - 15% of year and a flexible work attitude

Training Specialist Resume Examples & Samples

Bachelors’ degree preferred
Excellent communication and presentation skills. Completion of “Effective Presentation Skills” course or equivalent is an asset
18+ months experience with Specifications, GPO Tools and Processes

Training Specialist Resume Examples & Samples

Manage the upgrade and integration of training relevant system
Provide support mainly on Virtual Learning platform and training record system
Conduct training & certification data analysis report and maintain system including information import, data management, process revamp and etc
Other project coordination and daily work support for Training & Development Team

Training Specialist Resume Examples & Samples

Learn and understand the SHS Applications, how customers use them, and how our Level 1 and Level 2 teams support them
Maintain training materials including word documents, power point presentations, online/video recordings, knowledge base articles and other reference materials
Work closely with the Quality team, Supervisors, and associates to identify opportunities to increase Customer Care capability with new training modules
Work with the Customer Care leadership team to schedule training to align and support business needs
Facilitate training sessions for Regional (and on occasion, other global) teams
Work with Customer Care readiness and product teams for training of new product release and features
Effective communications and presentation skills
Prior role in Customer Service positions or supporting Customer Service teams
Microsoft Office including Word, Excel, and PowerPoint
Knowledge of video / online recording software
Knowledge of Hospitality industry a plus

Training Specialist Resume Examples & Samples

At least 6-12 Months of experience in training facilitation/delivery and development principles within a corporate environment required or equivalent work experience within similar function
Strong facilitation / Presentation Skills required
Ability to partner with Instructional Design team and design experience desired
Ability to partner with Operations Business Partners
Call Center Training Experience in Customer Service, Collections or Sales environment a plus
Employee Supervisory / Management skills
Flexibility required with working hours. Ability to work any shift but typical shift ranges are during the hours of 9:00 A.M. - 6:00 P.M. Monday - Friday. Occasional ability to travel and work on any weekend is rare but required on an as needed basis

Training Specialist Resume Examples & Samples

Agree delivery methods with Training Team management
Discuss and consolidate activity where possible
Agree and get approval for budget requirements to deploy training activity
Maintain regular dialogue with stakeholders
Continually review and update training requirements
Monitor changing face of tasks and requirement in region
Delivery of a selected number of training subjects as agreed with Manager
Other duties as training needs evolve
4-6 years work history with an established internal training and/or communication background or similar – essential
Ability to work local with a global perspective
Ability to operate with self-initiative and solve problems in dynamic situations within assigned tasks
Ability to form and maintain relationship with key stakeholders
Ability to multi-task in a fast-paced environment while meeting critical deadlines
Ability to communicate to a global audience both verbal and written
Ability to communicate ideas in a clear, concise manner
Ability to add value to cross-functional teams without formal authority
Being a team player is essential

Training Specialist Resume Examples & Samples

Identify and assess training needs within an organization
Develop, organize, conduct and evaluate training programs
Create teaching materials
Create learning literature
Plan, organize, and implement a range of training activities
Create interactive, multimedia presentations
Conducts training workshops
Develop online training materials and help guides
Experience in development and delivery of training materials
Experience with Adobe Captivate 8 and Adobe Creative Suite
Proficient in using Microsoft Office applications to include including MS Outlook, MS Word, MS Excel, MS PowerPoint and Adobe Acrobat
Training within a development environment following government guidelines for Web Accessibility & Usability or Section 508 Compliance
Previous experience supporting software development efforts and federal agencies
An industry recognized training certification
Strong communication skills

Training Specialist Resume Examples & Samples

Develop and sustain the skills necessary to transfer knowledge to trainees (presentation skills and classroom management)
Conduct student assessment/evaluation for completed courseware and training
Instruct GPO part-time Technical Trainers on course methodology and content
Assist with coordination of classroom and web-based training sessions using HERE University (internal LMS)
Deliver effective GPO technical training to both new and experienced employees
Assist Instructional Designers with creation and maintenance of training materials (i.e. review and provide feedback)
Maintain high-level knowledge of developments in relevant areas (e.g. new tools, specifications and processes used within GPO)
Bachelors’ degree preferred – not required, Instructional Design, or Education, Adult Learning and Programs
1+ years’ experience with Specifications, HERE Global Production Operations Tools and Processes
2-3 years of experience within a Training environment
Readiness to travel 10% of year and a flexible work attitude

Training Specialist Resume Examples & Samples

Must be at work on a regular and predictable basis or as scheduled
Ability to establish rapport and build trust; maintain professionalism
Demonstrate intermediate skill level when using Microsoft Office applications and other company systems
Perform and provide project management support and leadership for training department projects and activities; track and report project status
Research and develop and/or facilitate training and development programs for stores, corporate, and DC associates
Schedule and facilitate training on site and via the web for remote locations
Create and publish procedural instructions for all training related activities and programs
Update and maintain training content and materials
Facilitate training at appropriate levels within the organization
Develop training materials utilizing a variety of media
Make recommendations on the selection and participate in the procurement of training equipment and tools
Follow up on completed training to evaluate and measure results; modify programs as needed
Plan for and facilitate open and honest feedback sessions and coaching sessions as requested and appropriate
Consistently demonstrate and model teamwork and collaboration
Follows Company policies and procedures and maintain a safe work environment
Perform other related duties and special projects as assigned by the Manager, Training and Organizational Development

Training Specialist Resume Examples & Samples

Coordinates and conducts training activities to advance the technical skills of Technicians to meet required assessment goals
Coordinates the skills assessment program for the assigned areas
Analyzes the assessment program effectiveness and may recommend changes to the program for enhanced development of technical positions
Provides job performance information to the Supervisor
Coaches and mentors trainees in pursuit of performance goals
Responds to employee questions and inquiries regarding department’s assessment program
Assists with coordination of pre-employment test
Performs and develops skills assessments. Updates assessments based on new product model requirements
Researches and develops methods and materials for training members
Formulates teaching outline and determines instructional methods, utilizing knowledge of specified training needs and effectiveness of such methods as individual training, group instruction
Involved in initial training plan design and existing plan enhancements. Organizes and develops, or obtains, training procedure manuals, guides and course materials such as handouts and visual materials
Maintains Technician’s training records by creating a database and entering data on all Technician positions in the assigned area
Selects or develops teaching aids, such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works
Conducts training sessions covering specified areas such as those concerned assessments
Monitors and reports the effectiveness of training on employees. Evaluates training delivery, measures results, and recommends program changes as well as training materials prepared by instructors
Talks informally with members and attends meetings of managers, supervisors, and work units to facilitate effective interpersonal communication among participants
Conducts formal and informal meetings with employees concerning skill levels
Documents and investigates employee concerns with training, assessment testing and assessment promotion requirements
Any combination of education and experience equivalent to a Bachelors Degree and 0-3 years training or related experience, preferably in a manufacturing environment
Knowledge and understanding of applicable laws
Experience with Microsoft Word, Microsoft Excel and Powerpoint
Time management, project management skills, and strong interpersonal skills

Training Specialist Resume Examples & Samples

Deliver New Hire, Upskill and Refresher classroom training for Fraud Solutions clients
Assist with managing all logistics related to delivery of training programs for site (materials, binders, communications, etc.)
Maintain all records accurately pertaining to training classes
Assist with identifying training needs through side-by sides, quality/performance results, and process knowledge testing and provide feedback to Front Line Managers/Training Manager
Ability to present detail oriented material clearly and concisely to adult learners
Serve as subject-matter-expert in the development and/or revision of training materials
Identify opportunities to improve training content and work with local Training Manager to implement
Provide coaching and floor walking support to new employees during Bridge Period
Coordinate internal training resources including the Leadership team, HR, and Fraud Solutions Peer Mentors as needed for training sessions and Bridge Period
Support Fraud Solutions projects and initiatives as assigned
Partner with Customer Service, Client Services and Care Credit Training Specialist to share best practices
Support training initiatives of other functions as assigned and availability permits
Minimum 1 year Fraud experience and/or Customer Service in a call center environment
Minimum 1 year Training / Adult learning strategies experience
Normal work schedule is Monday – Friday, 8:30 AM – 5:30 PM. Ability to flex work schedule as business needs may require
Facilitation, Platform and Presentation Skills
Detailed Oriented
Proven classroom management and coaching experience
Previous management/leadership experience preferred, but not required
Ability to manage the classroom environment to ensure an optimal learning experience
Systems knowledge of Fraud Solutions systems (i.e. FDR, Workstation, Genasys, etc.)
Demonstrated track record of following established compliance requirements
Demonstrated ability to effectively negotiate and handle conflict
Proven ability to provide positive and developmental feedback to participants and peers
Demonstrated effectiveness in one-on-one and group interactions
Self-motivated and willing to assume additional responsibilities as business needs may require
Ability to handle sensitive issues with uncompromising integrity and confidentiality
Time management skills and ability to meet or exceed expectations while performing multiple tasks
Ability to effectively manage classroom environment
Knowledge of Fraud Solutions systems (FDR, Genasys, Genius, Fraud ART, Workstation)
Minimum 1 year Work experience with Microsoft Office (Excel, Word & Power Point)

Training Specialist Resume Examples & Samples

Participates in needs analysis studies to determine training needs for employee groups
Confers with management to gain knowledge of specific work situations requiring employees to better understand changes in policies, procedures, regulations, and technologies
Works with Training Consultant to confer with internal clients regarding individuals, work groups, units or divisions using organizational development interventions to improve communication, management problems and processes
Creates course content, lesson plans, audio/visual aids, test criteria, handouts, learning aids and evaluation/measurement tools. Coordinates required equipment and training aids
Monitors and reports on individual and group feedback to enhance all training development activities
Maintains contacts in organizational development and training associations to keep abreast of new training and development techniques and interventions
Revises design of training curriculum and methods to improve effectiveness
Assists with the monitoring of the training budget to support organizational, departmental, and employees’ goals
Associates Degree or Bachelor’s degree or equivalent work experience
2-4 years experience in training industry
Basic knowledge of the principles, training methods, and techniques used in adult education
Basic knowledge of group dynamics and human behavior
Coordinate meetings
Use of personal computer

Training Specialist Resume Examples & Samples

Conduct new hire training, new processes/product rollouts as well as continuing education and professional growth courses
Coach performance and/or behavior when necessary
Design and develop content
Determine appropriate learning solutions for a variety of learning styles with varying skill levels
Bachelor’s degree in related field, such as Communication or Education
Experience with instructional design, technical documentation/writing, curriculum development and/or process improvement documentation
Experience with work from home/ online training required
Ability to transfer information to audiences in a clear and understandable manner
Prior training experience in a call center or customer service/sales environment
Demonstrated ability in curriculum development
Training certifications preferred

Training Specialist Resume Examples & Samples

4+ years of experience coordinating and providing Education and/or Training in a Corporate setting
Bachelor's Degree in Education, Human Resources or related field and additional education/training in learning theory and methodology required
Experience in needs analysis and instructional design required and demonstrated
Broad general knowledge and understanding of learning theories, facilitation and stand up training skills
Excellent communication skills (Written and verbal)
Certified Professional, Learning and Performance (CPLP)

Training Specialist Resume Examples & Samples

Engages with Subject Matter Experts, Training Manager and/or Training Consultant to develop training content outlines, content scenarios, examples and evaluation testing
Develops training project plans and/or oversees the inclusion of the training task lines into an existing project plan working closely with raining Consultant and/or Project Manager
Effectively communicates timelines and training requirements to business partners and management team. Meets with primary business partners to ensure the status of deliverable time frames as well as identify and communicate any development obstacles
Maintains a variety physical and electronic files and/or records (e.g. training procedure manuals, guides, course materials, handouts/visuals, training records required reports, etc.) for the purpose of providing up-to-date reference and complying with regulatory requirements and established guidelines
Maintains contacts in organizational development and training associations to keep abreast of new training and development techniques and technologies
Three to five years of training experience; One to three years of Banking experience preferred
Advance knowledge of group dynamics and human behavior
Knowledge of basic banking terminology and concepts
Technical writing ability

Training Specialist Resume Examples & Samples

Adapts and prepares global training programs to local retail field needs,
Delivers soft skill and product trainings in advance,
Organizes annual training program, including content, timing, training documents, venue, participants, invitations, cost, etc
Prepares the training presentations and conducts the training according to the program,
Conducts evaluation and reporting of effectiveness of the training programs on knowledge and skills. Makes necessary improvements accordingly

Training Specialist Resume Examples & Samples

Train Resolution Services associates and leaders on New Employee Onboarding, Process, Policy, and Developmental skills
Contribute to development and maintenance of RS training content
Identify training and performance gaps and provide continuous improvement recommendations
Support Frontline Managers in transition of associates from training to production
Champion huddles and blitz updates to reinforce customer centricity
Ensure training goals and objectives are consistently met
Partner with peer training group to achieve effective departmental hand-offs
Make recommendations to simplify process designs and reduce cycle time
Assistance in validation and update of Job Aids
Participate in training projects based on business requirements
Promote a learning culture in Resolution Services
Minimum 1 year Synchrony Financial experience or Minimum 1 year of training experience
Minimum of 1 year of work experience using Workstation and FDR
Work experience with Microsoft office including PowerPoint, Word and Excel
Ability to work a schedule of Monday - Friday, 9:00AM - 6:00PM and ability to work a flexible schedule as business needs require
Minimal travel may be required to support training initiatives at other sites
Proven interpersonal effectiveness across levels and functions
Ability to apply analytics to identification of trends and process improvement suggestions
Strong Organization skills
PC skills including use of audio/visual equipment
Training/Performance Development Experience
Synchrony Financial call center experience
College degree or GE Internal Development Program Experience

Training Specialist Resume Examples & Samples

Coordinates needs analysis studies to determine training needs for employee groups, special projects and bank wide third party initiatives. Confers with manager and business partners to gain knowledge of specific work situations to better understand the training requirements due to changes in policies, procedures, regulations, and technologies
Develops training content outlines, content scenarios, examples and evaluation testing
Develops training project plans and/or oversees the inclusion of the training task lines into an existing project plan working closely with Project Manager, Third Party Program Office staff, and Learning and Development
Facilitates a variety of training and ensures the learning objective is achieved. Possesses excellent presentation skills; able to present articulately and confidently under all circumstances

Training Specialist Resume Examples & Samples

Coordinate with teams to prepare Training Need Identification (TNI) for the technology trainings
Develops training calendar, curriculum and coordinates the execution
Evaluating a Technology training with the Program Lead and cross-LOB IT Training Teams
Conduct orientation sessions and arrange on-the-job training for new hires
Java/.Net/Oracle/QA – one or more

Training Specialist Resume Examples & Samples

Partner in the creation of comprehensive learning plans that address the full range of learning needs for
All Wealth Management stakeholders (FAs, CSAs, Field Management, etc.)
PBG National Sales members (RMs, ARMs, PBs, APBs, Cash Management Specialists, Ultra High Net Worth team, etc.)
PBG Home Office (Product teams, Business Development, PMO, etc.)
Act as the program lead for all efforts related to the Firm’s Cash Management Growth Initiative including project management, curriculum design and development, train the trainer and measurement & reportin
Liaison with training partners across Wealth Management to drive PBG initiatives across all stakeholder groups
Act as a program manager for key Private Banking Group initiatives (e.g. cash management engagement; FA Peer to Peer, etc.), partnering with RMs and ARMs, PBs, and Wealth Management stakeholders
Create and deploy tools and resources that drive the integration of Banking & Lending into Advisor’s practices in a way that supports their client acquisition strategy, investment discipline and client engagement model
Create training tools and resources to support the engagement and education of all Wealth Management leadership in Lending & Cash Management, enabling them to deliver the PBG brand and coach Advisors
Design and implement measurement strategy that assesses the impact of all PBG learning initiatives and identify best practices across all programs. Provide regular analysis and recommendations to PBG Management
Minimum of 6 years as a learning professional with demonstrated advancement
Strong knowledge of all Banking & Lending products & services
Direct experience with sales professional
Ability to deliver a range of training topics to all levels of the organization
Strong instructional design skills including measurement

Training Specialist Resume Examples & Samples

Support all internal Service Delivery business units
Coordinate training schedule with the hiring and training demands of the business
Conduct training sessions covering specified areas such as on-the-job training, refresher training, etc
Test trainees/employees to measure progress and to evaluate effectiveness of training
Develop best practices for training needs
Consult on operational projects with regards to training design/development
Work closely with Product Team on training support
Self-starter, ability to manage multiple projects
Strong organization and time management skills
Engaging presentation and facilitation skills
Ability to adapt quickly and be flexible with change
Quick learner w/strong aptitude for technology
Effective communication across all levels of employees and leaders
Proficiency with Word, Excel and PowerPoint
2 + years of experience in training delivery
2 years in training development and/or instructional design
Prior experience “Train the Trainers”

Training Specialist Resume Examples & Samples

Ensure Knowledge Management of dynamic processes, over time and across regions
Design the training methodology for each team and sub-team for existing and evolving policies
Conduct training interventions for new hires and existing team members on a periodic basis
Document process and review guidelines and ensure document relevance with timely updates and audits
Design training effectiveness metrics for both the trainers and trainees, ideally linked with the process performance metrics
Ensure standard training guidelines across regions, teams and rep types
Partner with Operations, Policy and Product teams to convert policy vision into operations reality
Coach and mentor team members on their individual process training needs

Training Specialist Resume Examples & Samples

BS/BA or equivalent; with a concentration in adult education/learning theory preferred
3-5 yrs of work experience in core RISK mkts or comparable experience in related industry mkts
3-5 yrs professional training and education experience
Adult education, project management, presentation, facilitation, and negotiation skills
Position requires travel (may require up to 60% travel); ability to work independently with strong sense of self-actualization as well as collaboratively within a virtual team environment to achieve business and department objectives

Training Specialist Resume Examples & Samples

Develop, facilitate, and support system, procedural, product and initiative training for Bank and Credit employees
Evaluate quality for trainees, providing immediate feedback resulting in improved performance and procedural accuracy
Assess department needs and propose developmental solutions to support business goals
Assist with developing new training resource materials and modifying existing materials
Collaborate and partner with training and quality assurance teams across sites to ensure consistency and accuracy of materials and delivery
Ensure class scheduling and training needs are met
Assist the department in meeting and/or improving business through employee development and learning
Review operating practices and procedures, determine whether improvements can be made and work to implement changes as appropriate
Maintain a strong understanding of available tools and apply effective approaches to tasks and initiatives
Research and resolve issues using appropriate resources
Provide exceptional customer service through professionalism, ownership, and initiative
Show commitment to Team through collaboration and positive, proactive communication
Demonstrate productivity using time efficiently and effectively to deliver results
Ensure adherence to all Bank policies, procedures and practices
Ensure a clean, safe and accident-free work environment and comply with Bank safety rules

Training Specialist Resume Examples & Samples

Responsible for the development and implementation of employee competency training programs; assisting as a liaison between managers, supervisors and employees
Responsible for employee testing program
Responsible for assisting in development, coordination, implementation and documentation of employee training program
Confers with management, supervisors and employees to gain knowledge of work situations requiring training and to better understand changes in policies, procedures, regulations, business initiatives and technologies
Develops internal training programs and determines appropriate instructional methods, teaching aids, and media for effective transfer of knowledge and skills
Conducts training sessions covering specified areas such as standardized work practices, technical competencies, and interpersonal skills
Assists in developing training initiatives
Collaborates with all departments for technical training programs and proficiency testing
Tests employees to measure progress, evaluate effectiveness, and basic skills
Reports on progress of employees under guidance during training periods
Provides guidance and resources for plant wide training programs
Upholds and promotes Nascote’s 14 Lean Principles through daily activities
Assists Training Coordinator with sourcing and coordinating outside training resources
Coordinates Human Resource projects as assigned
Maintains an acceptable attendance record
Participates in department meetings
Completes documentation of activities as required
Submits cost reductions and innovation ideas
2-3 years experience in a manufacturing setting, preferred
Previous training experience or six month related experience, or equivalent combination of developing and presenting training programs
Ability to interpret technical data, processes, operating instructions and procedures
Ability to write routine reports and correspondence
Ability to develop and proof training materials
Ability to speak effectively before groups of employees
Strong problem solving and computer skills
Good interpersonal and communication skills

Training Specialist Resume Examples & Samples

Position Qualifications* * Bachelor Degree or equivalent work experience (Required) * Two years of training experience and/or education experience (Required) * Intermediate to advance level of skill for MS Outlook, MS Access, MS Excel and MS Word. (Preferred) * Strong communicationskills (Verbal and Written) (Required) * Two years insurance billing/claims processing experience in the medical field and knowledge of medical terminology (Preferred) * Note: Skills testing may be required
Position Demands* * Regularly sitting, standing, or working at the computer, telephone, or other office machines, or filing for extended periods of time. * This person needs to be able to regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 55 pounds. * Good fine motor dexterity and cognitive ability for effective typing, use of a calculator, writing, and filing. * Command of the senses (vision, hearing and speech) to a level appropriate for the workplace. * Ability to think quickly in response to both customer requests and complaints. * Fluency in English or English and Spanish (read, write and speak) is required, as the overwhelming majority of customers and contacts communicate only in that (those) language(s). * Ability to maintain sharp focus, be organized, and meet objectives. * Ability to calculate figures and amounts, and to double-check those figures _ _ Responsibilities to Include, but not limited to
Adhere to all state and federally mandated documentation standards
Accurately and efficiently create training material to include but not limited to: o Computer Based Trainings o Training Handouts o Power Point Presentations o Employee Orientations Material
Document training, attendees and follow-up questions
Ensure quality and appropriateness of training and adapt to the training group
Maintain a detailed knowledge of all regulations, documentation and requirements, and utilize resources such as Publications, CBT, Newsletter to help maintain the knowledge. Training Specialist need to be able to research federal and state regulations and ensure that information shared in trainings is accurate
Review and revise training material as needed and communicate continued changes
Resolve concerns and complaints in a constructive manner, serving as an intermediary between Provider/Recipient concerns and company needs
Respond quickly and professionally to Provider/Recipient inquiries inquiries within 24 hours or a mutually agreed upon time frame
Resolve concerns and complaints by identifying problems and coordinating appropriate corrective action. When problems and questions arise, be able to answer coverage and claims questions to the Providers/Recipients satisfaction. Maintain accurate and complete documentation of complaints and resolutions
When unable to respond to any of the above inquiries or questions, refer members and providers to the manager or personnel best suited to handle them
Maintain proper confidentiality at all times when answering inquiries
Demonstrate excellent communication skills, verbal and written
Maintain a neat appearance. Wear a name badge as required or requested
Efficiently use the computer and software appropriate for this position
Efficiently operate all office machines appropriate for this position
Use equipment in an ergonomically correct manner
Assist in the smooth flow of paperwork and information within the office
Pull inactive files for storage. When appropriate, dispose of documents by shredding or other appropriate means
As needed, organize and scan documents, make certain hard documents are stored correctly, and pull up scanned images
Acquire and maintain excellent knowledge of the services we provided
Understand the claims process
Understand and practice the rules regarding patient confidentiality, HIPAA, compliance, safety and Medicaid and CMS regulations, accrediting bodies and other agencies as they impact business
Acquire and maintain excellent knowledge in your area of specialty
Identify own learning needs and seek opportunities for self-growth and career advancement

Training Specialist Resume Examples & Samples

Deliver compelling online and onsite training and consulting sessions to enhance the skills of our customers and/or company personnel
Coordinate and schedule assigned training sessions with clients
Evaluate and contribute to creation of training materials such as handouts, scripts and website content
Track activity and expenses using online tools
Periodically, evaluate training effectiveness
Act as a support fielding questions and issues from clients
Handle related tasks as assigned
Outstanding English communication skills (written and oral)
Strong Presentation skills
Interest in and proficiency with software, internet, and mobile technology
Able to manage and prioritize multiple tasks and deadlines
Able to work independently and with a team
Willingness to learn new skills and take on new challenges and responsibilities
Bachelors degree in related field
Ability to work in U.S. without sponsorship
0-2 years prior teaching/training/consulting experience, preferably with adults
Customer focused mindset
Dealing with complexity of various software products
Taking ownership of projects and accept responsibility for actions
Self-confidence

Training Specialist Resume Examples & Samples

Conduct TNA (training needs analysis) to ensure relevant learning plans meet the needs of the business and are reflected in the training management system
Facilitate the development of effective training programs using the ADDIE model to ensure good instructional design techniques are employed
Design, delivery and coordination of Onboarding process and other in house courses to support business needs
Deliver/qualify site trainers via train the trainer programs and continuously liaise and support qualified trainers to ensure effective training is taking place
Conduct training audits to evaluate the effectiveness of training material, training system and training management tool to continuously improve the training process on site
Maintain the learning management tool and training filing system
Review of the training systems and training management tools to drive continuous improvement in the training
Support the site training needs daily and during internal/external audits
Investigate deviations using lean tools methodologies to ensure the true root cause is achieved and appropriate actions put in place to prevent reoccurrence
Ensure that objectives are effectively achieved, consistent with Merck's requirements to ensure compliance, safety and reliable supply to our customers
Any other relevant tasks that may arise
Minimum of 3 to 5 years in a training role with experience in delivering soft skills courses, conducting Training needs analysis, designing training material and use of learning management system
The ideal candidate will be degree qualified and hold a recognized Training Qualification (accredited special purpose QQI Level 6 or above)
Ability to develop, deliver, approve, coach author to produce training programs to a high quality in line with the ADDIE model
Excellent organization skills, including time-management and attention to detail
Experience communicating with senior people and working in a large complex environment
Analytical thinking, attention to detail, problem solving, strong reporting skills

Training Specialist Resume Examples & Samples

At least one to three years of experience in training and development principles
Strong Facilitation/Presentation Skills
Strong consulting skills
PC skills ( e.g., Windows, MS Word, PowerPoint, Excel)
Call Center Training Experience in Fraud, Customer Service, or Sales environment a plus
Flexibility Required with working hours. Ability to work any shift but typical shift ranges are during the hours of 9:00 A.M. - 6:00 P.M. Monday-Friday. Occasional Ability to travel and work on weekend is rare but required on an as needed basis

Training Specialist Resume Examples & Samples

Conduct Employee training programs to include: Customer Service Classes (new hire, refresher, cross-training, etc.) and other employee development classes
Document and maintaining training materials; including manuals, tutorials, instructional memos
Brainstorm creative and implement new ideas to improve training sessions
Develop curriculum, classroom learning strategies and course objectives through effective planning
Have a flexibly schedule, as training classes will determine schedule
Interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Assign, train, schedules or oversees the work of others
Ability to think outside the box and on your feet
Previous experience teaching or leading training classes
Strong knowledge of time management, Microsoft Office and Excel

Training Specialist Resume Examples & Samples

Financial Advice Management
Performance and Investor Reporting
Portfolio Management and Trading
Wealth Management Network
Conduct and deliver IS product portfolio training using a variety of methods: instructor-led, web, and recorded/computer-based
Creation and maintenance of soft skills professional development courses
Produce audience training aids and performance support artifacts, such as: Trainer Toolkits, Job Aides, Participant Guides, PowerPoint decks, Implementation Manuals, Quick Reference Guides, eLearning modules
Mentor junior team members
Design new and assess existing client and staff training needs
Conduct training needs analysis and evaluation to ensure training is relevant and meets departmental and organizational business goals
Collaborate with product and internal subject matter experts to define learning objectives, design training curriculum, and address competency gaps
Recommend and utilize innovative multimedia tools to enhance our audience’s overall learning experience: webinars, online/distance learning, eLearning, etc
Implement and maintain a program that measures the impact of our curriculum. Recommend improvements and notify all impacted teams of the results
Travel to client and satellite offices to deliver training
Minimum 3+ years of Learning & Development/Training experience conducting needs analysis, curriculum design, documentation and skills training
Experience working within Financial Services, Banking, Insurance, Technology, or Educational business environments is preferred
Knowledge of ADDIE Model is a plus
CPLP certification is a plus

Training Specialist Resume Examples & Samples

Conduct new hire and skill enhancement training programs that include product, systems and interaction skills for telephone service specialists, in the classroom and on-the-job, and provide coaching in both group and individual sessions
Conduct virtual (WebEx) product training sessions for corporate clients such as financial institutions
When not assigned to a class, assist with design and development of training materials. This could include proof reading, testing of processes, research, screen capture/recording, writing instructions, or other tasks
Assist with continuous improvement of the Training function by recommending process improvements, curriculum enhancements or new procedures
Build mutually beneficial relationships with internal partners including floor Supervisors, Managers, Team Leaders, Instructional Designers, and Project Managers
Act as a learning and development consultant to the business, keeping up to date with processes and procedures and alerting the Development team of needed changes to training materials
Maintain a growing knowledge of the business, products and training programs. Take initiative to develop training skills via books, articles, courses and practice
Bachelor’s degree in a related field or equivalent education/experience
Experience facilitating learning with varied methods and environments (OJT, virtual, classroom, etc.)
Demonstrated strong skills in dealing with participants, partners, internal customers and team mates in meaningful and positive ways
Proficient in MS Outlook, Excel, PowerPoint, and Word. Able to navigate SharePoint sites and content
Demonstrated experience with learning new software, processes, regulations, and other content in order to deliver training on them
2-3 years delivering job related training programs that include products, systems and interaction skills in a service environment – preferred
Knowledge of adult learning principles and familiarity with instructional design concept – preferred

Training Specialist Resume Examples & Samples

Support of all covered applications: Word- and PowerPoint-based Authoring tools, an Excel-based data frontend, a CRM and Distribution tools
Process user feedback and deliver it to product teams
Participate in User Acceptance Testing prior to system deployments
Excellent English verbal and writing skills with an emphasis on training documentation and marketing communications
Excellent client relationship skills and proven ability to form strong relationships within a user base

Training Specialist Resume Examples & Samples

Possess unique knowledge and experience with ALL legacy platforms and systems
Become a SME on any changes to the technology platform
Author and maintain training manuals, materials and newsletters utilized within the field
Perform a needs analysis within their territory and subsequently develop and maintain a training program unique to their territory
Ability to tailor the training approach to maximize the impact within their territory
Initiate and take ownership of projects within the Technology Training Group
Present at large scale events upon request by the Divisional Training Manager (500 plus attendees)
Ability to deliver training in a individual one-to-one coaching setting with all levels of the field
Provide coaching support during the technologies pilot deployment phase
Drive training discussions in Divisional/Regional meetings
Provide leadership within divisional training team and branch management
Develop and maintain a strong partnership between Technology, the BU and the DPRM department
Mentor and train new Training Specialists, branch technology coordinators, CSA coaches and Learning Partners
Coordinate feedback and provide unique UX input for development and business areas
Responsible for demonstrating the capabilities of the technology platform to potential recruits during their VIP visits (specific to their book of business)
Analyze and report applicable metrics, training impact, field feedback, user experience and escalations
Expert ability to create presentations/programs and training materials
Proven ability to employ cross-platform experience in all aspects of a blended learning program
Advanced knowledge of Private Client Branch environment and the brokerage industry
Proven leadership and mentoring ability
Expert knowledge of PCs, MS Office and Internet applications
Advanced ability to recognize and communicate ways to leverage technology to enhance business practice, efficiency, time management and communication systems
Strong organization and presentation skills (ability to conduct presentations to all levels of personnel including management)
Extensive travel up to 80%
Must be able work independently
Must be flexible, self-directed and detail-oriented

Training Specialist Resume Examples & Samples

JOB DUTIES AND RESPONSIBILITIES *
SPECIFIC JOB DELIVERABLES *
QUALIFICATIONS & SKILL REQUIREMENTS *
EDUCATION AND TRAINING EXPERIENCE *

Training Specialist Resume Examples & Samples

Assist and conduct IS product portfolio training using a variety of methods: instructor-led, web, and recorded/computer-based
Assist and conduct internal associate learning and development, soft skills, and team-building exercises
Assist product managers and senior trainers with client product demos
Assist senior trainers with the creation of training plans and curriculum
Familiarity with financial services industry, software development lifecycle, and programming a plus

Training Specialist Resume Examples & Samples

Increase employee's skills and knowledge on the job through a variety of specialized training programs including those that prepare employees for supervisory, management and leadership roles
Adapt classroom instruction, as needed, to meet trainee needs. Well versed in utilizing adult education methods
Maintain all records necessary with respect to the progress, performance, work habits and attendance of trainees. Address needs and problems that arise during training classes
Utilize several methods i.e.: branch visits, reviews and evaluates the effectiveness of training programs and makes recommendations, as required
May develop Web Based Training programs
Works under limited supervision and exercise independent judgment
Where applicable, completes appraisals on the performance of each trainees and submits to management along with recommendations for support
Wide degree of latitude and creativity is expected
Relies on extensive experience and judgment to plan and accomplish goals
Serves in mentoring capacity for Training Specialist I, II. Observes, coaches and provides feedback regarding training delivery skills
Proficient experience with Microsoft Office Suite
Thorough knowledge of adult education theories and methodologies
Excellent communication, presentation and facilitation skills
Has thorough knowledge of business policies and procedures
Can interpret and communicate procedural information to others
Demonstrates strong consulting skills
Creative in seeking solutions to problems
Makes sound decisions within scope of authority
Ability to build and maintain effective partner relationships as a key priority

Training Specialist Resume Examples & Samples

Develop and maintain comprehensive knowledge of the Cognos Business Analytics system functions, and other designated modules as assigned, researching each application to ensure that accurate and thorough information is communicated to our clients and internal staff
Demonstrate proficiency in teaching all enhancements and new products relating to Cognos Business Analytics and other designated modules
Work in unison with Instructional Designers to maintain, improve, upgrade, and expand training materials, visual aids and presentations
Facilitate training seminars for clients and internal staff in large or small group settings as required
Continually seek to refine training skills, presentations and the use of effective training tools to better our delivery of a quality training product
Assist other trainers in the development of creative and innovative measures to enhance training presentations and documentation
Minimum of 1 year experience working with Cognos Business Analytics tools to create custom reports
Minimum of 2 years’ experience in one or more of the following professions: financial industry, teaching, or data processing

Training Specialist Resume Examples & Samples

Conduct initial and ongoing training in various provinces in Canada
Liaise with various internal project teams to obtain project information in order to provide up-to-date business mandates to the Door to Door – small business sales reps
Consistently hold up-to-date knowledge of all Small Business Products and services, pricing and offers, systems and processes
Collaborate with Sales managers, sales and Marketing teams to provide the best training experience;, with key emphasis on the design of the training materials
Recommend evaluation criteria and measures
Work with partners to design, develop, maintain and implement training programs and materials in alignment with business strategies
Develop training material and job aids for various types of store meetings and sessions
Deliver training on Bell Business Solutions to new and existing Bell sales representatives throughout Canada
Knowledge of training design methodology
Strong proficiency in MS Office
Can link learning solutions to required outcomes
Exceptional organizational skills, proactivity, ability to question the established tools
Training specialist must be sales driven with the ability to teach sales skills to others
Excellent and effective communication skills
Willing to travel throughout Canada for several days
2+ years experience in outside sales
Knowledge of the telecommunications industry

Training Specialist Resume Examples & Samples

Develop and maintain comprehensive knowledge of the Loan system functions, and other designated modules as assigned, researching each application to ensure that accurate and thorough information is communicated to our clients and internal staff
Minimum of 1 year experience working with the loan application (Preferably the Precision loan software)
Instructional design knowledge and experience
Minimum 1 year training or presentation experience using Instructional Design methods
Banking Operations knowledge
180 day accomplishments(Required for Executive level roles, optional for other roles)
Bullet format

Training Specialist Resume Examples & Samples

Scheduling and coordinating all regulatory training activities across the organization
Tracking highly detailed information in multiple locations
Copying, filing and printing documents and training records
Developing and delivering compliance training across a variety of platforms on occasion
Assisting in the departmental budgeting process
Auditing and verifying training records for accuracy
Creating reports and assembling training materials on a regular basis
Conducting quality control audits to test the integrity of internal and client facing training records
Creating invoices and assisting with quotes for training services
Field incoming calls and requests from prospective and existing customers
Ability to work as a team player
3-5 years’ experience working in a similar capacity
Creativity in solving unique problems
Must possess strong communication, analytical, technical, and organizational skills
Intermediate skills with Microsoft Office products (Word, Excel, Outlook, and PowerPoint)
Aptitude for working with complex IT systems and applications
Leadership experience and potential
A good sense of humor!
Experience in the Environmental industry
Determination/eagerness to learn about corporate training in the environmental health & safety field

Training Specialist Resume Examples & Samples

Develop, customize, and deliver trainings and technical assistance activities as requested across different contract and content area needs (facilitation and design of workshop trainings, virtual technical assistance, and intensive capacity building site support)
Prepare and develop curriculum or supplemental material needs for various audiences
Develop and serve as content and trainer reviewer of training products and materials, and other deliverables
Lead and facilitate the development and implementation of applicable virtual technical assistance (Webinars, online learning modules)
Present as subject matter expert/trainer at various national, state, or local workshops
B.A. in social work, family and child-well-being, or related social services field
At least 8-10 years of training experience in workforce development, youth development, healthy marriage and relationships, responsible fatherhood, reentry, TANF, parenting, and/or familial and child well-being areas
Significant presentation and training experience
Masters in Social Services field
Ability to demonstrate on-site or via Skype a sample training for the FSS Line of Business
Demonstrated experience (approximately 8 plus years training and providing customized technical assistance health and human services staff at the national, state, and local levels in facilitated trainings and workshops)
Substantial expertise facilitating in-person and virtual presentations with multiple audiences including federal, state, and local agencies and practitioners through various written products or presentations
Strong analytical, problem-solving and decision making capabilities
Ability to multi-task in a fast-paced environment
Sound business ethics, including the protection of proprietary and confidential information
Excellent problem solving skills with ability to analyze situations, identify existing or potential problems and recommend solutions

Training Specialist Resume Examples & Samples

3-5 years banking and Call Center experience preferred
Strong attention to detail and the ability to multi-task effectively
Extensive knowledge of CRC platform operations and ability to adapt to multiple computer applications
Ability to deal with a variety of people and situations
Extensive knowledge of company product features and benefits
Ability to embrace new ideas and contribute to CRCs success
Ability to perform complex troubleshooting and utilize problem solving skills in high pressure situations
Proficient use of Microsoft Word, Adobe and Sharepoint software applications and ability to operate a variety of office equipment
Ability to maintain confidentiality, use tact and diplomacy
Ability to work independently under limited supervision
Ability to coach, mentor, and train others
Ability to communicate complex procedures in understandable language, using step by step procedures, so the person can then perform the task independently
Ability to assess associates learning progress, make recommendations and report on it
Ability to self-identify knowledge gaps and study to gain proficiency
Ability to present information to small and large groups
Ability to provide constructive feedback, suggestions for improvement and positive aspects about calls and emails that have been reviewed, to drive quality results
Completion of high school, or equivalent
Travels within a geographic area

Training Specialist Resume Examples & Samples

Develop strong relationships to understand business objectives and to identify performance barriers
Participate in testing of new systems/processes
Prioritize training activities
Develop course materials
Evaluate training results and receive feedback
Confers with others to formulate project and training action plans to reflect changing policies, procedures, regulations, business initiatives and technologies
Assess ongoing training needs and develop annual training calendar
Communicate training needs and provide feedback regarding training effectiveness. Take appropriate corrective actions
Create and enhance SOP’s and document business processes
Design, develop, and maintain curriculum and training materials such as presentations, training activities, knowledge checks, exams, online reference materials, multimedia visual aids, and computer tutorials
Facilitate and evaluate training for all FSS functional areas
Maintains trainee and class records
Manage Bluegrass State Skills grant activities and funds; maintain records
Direct, develop, and coach individuals assigned to assist with training or projects
Supervises trainees in a classroom and OJT setting
Monitors classroom performance and behavior
Administers written and practical exams to evaluate trainees' performance
Delivers performance feedback to reps / managers
Reports progress and collaborates with management team on coaching, counseling, feedback, cross-training and disciplinary situations
Able to function independently in a multi-task and fast paced environment, as well as part of a team
Ability to interpret a variety of instructions furnished in written, oral, spreadsheet or other forms
Able to effectively communicate with all levels of associates and management. Proven presentation, facilitation and coaching skills
Ability to stand/present in front of a group and with remote communication tools
Ability to create organizational communications and correspondence. Ability to develop, edit, enhance and proof training materials
Strong project planning and organizational skills
Models strong professionalism, customer skills and business acumen
Ability to read, interpret and create SOP’s, flowcharts, procedure manuals, technical data, and operating instructions
Excellent computer skills (significant experience with Word, PowerPoint, Excel required. ORACLE A/R and ORACLE Order management, PHAST, and RAS desired). Proven ability to master new systems quickly
Ability to set up and move audio visual equipment and other materials to prepare effective training environment
4-6 years previous experience in Training and Development
Familiar with a variety of Financial and Training concepts, practices, and procedures
Experience working with all levels of management

Training Specialist Resume Examples & Samples

Design and deliver functional and technical classroom and internal training programs, at any of several training locations. Conduct new hire orientation for new employees. Maintain all records necessary with respect to the progress, performance, work habits and attendance of trainees
Manage needs and problems that arise during training classes. Adapt classroom instruction, as needed, to meet trainee needs. Evaluate trainees’ performance and progress through classroom observation. Completes appraisals on the performance of each trainee and submits to management along with recommendations for support
Provide coaching, feedback and direction to trainees to facilitate development of desired knowledge and skill. Provide constructive feedback to employees to foster positive communications and great customer experiences
Participate on projects that impact Telephone Banking and Client Services. Maintain required records of documentation and training. Create and develop training materials and manuals
Create communications and manual documentation; including, working with our business partners to ensure accuracy of information. Review communications and documents for departmental standards and clarity of message as well as take action to update unclear or incomplete documents
Maintain required training documentation for employees. Responsible for ongoing evaluation of the training process and implementing changes for improvement
Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management
Other responsibilities as assigned by management
High school diploma or equivalent (GED)
Minimum of 6 months of related experience( i.e. banking, customer service and/or teaching/training)
Ability to effectively present information and respond to questions from various levels of attendees
Ability to interpret, communicate and effectively facilitate complex processes into simple easy-to-understand material
Inspires and motivates others to perform well; inspires respect and trust
Proven strong communication, interpersonal and presentation skills
Strong organizational skills. Proven time management and prioritization skills
Promotes customer satisfaction; identifies ways to increase quality of customer service
Proficiency with personal computers
Ability to build partnerships with departments they support
Minimum of one year teaching and training work experience in a classroom style setting
Manages competing demands
Changes approach or method to best fit the situation
Ability to deal with frequent change

Training Specialist Resume Examples & Samples

5+ years of progressively responsible Training Facilitation experience; 2+ years of Organizational Development or Internal Consulting experience
Expertise in designing customer-centric initiatives and programs that meet program goals
Experience with MBTI
Proficiency in Captivate

Training Specialist Resume Examples & Samples

Logistical support of multiple high profile HR Talent learning programs and processes
Partners with program owners to design efficient, high service logistical support ensuring a quality learning experience before during and after learning events
Skilled in managing time, coordinating multiple programs, attention to detail, and customer service

Training Specialist Resume Examples & Samples

Determine training objective and develops training content
Perform instructor-led training sessions, delivering a highly engaging, hands-on educational experience
Incorporate motivating, creative, and interactive training techniques to enhance the training experience, in an effort to maximize learning and retention
Develop and foster positive customer relationships
Understanding of computer hardware (for installation and upgrades) as well as understanding of all STRATA Agency programs and services
Must excel at delivering advertising specific content in a credible manner
Ability to clearly communicate program capabilities to a small or large group of people
Professional training and/or industry experience
Previous experience with STRATA products, services or other training position

Training Specialist Resume Examples & Samples

Incumbent delivers and/or facilitates training in the classroom or work setting using a variety of training aids and techniques
Coordinates various training related tasks to assure trainees are achieving adequate levels of learning, such as data collection, Skills Management System inputs, and training needs analysis
Performs simple cost/benefit analysis studies on training interventions and make training proposals
Maintains up-to-date skills related to the expertise required to perform training responsibilities
Develops and implements training using job aids, training check sheets, visual aids, and other training support methods
Coordinates the activities of salaried training staff as required
Improves training processes with modifications to materials, methods and various evaluation techniques
2 or more years of related working experience
Can use English as working language. Read and write emails. Communicate with dealers, CAT BUs
Good command of Excel and PowerPoint
Good communication and coordination capability
Team player, pleasant and highly responsible work attitude

Training Specialist Resume Examples & Samples

Minimum of BA/BS Degree
5 years of relevant work experience
Pasion for and experience with manager development
Experience updating course material and design documents
Experience facilitating activities in classroom settings, hosting events
Confident presenter
Proven ability to synthesise and analyse information to see the big picture while effectively managing details

Training Specialist Resume Examples & Samples

Delivers comprehensive training programs on bank products, services, systems, policy and procedures
Delivers specialized training programs in response to implementation of new systems, procedures, products and services
Escalates temporary changes to program manager for course integration
Works independently or as a member of a team to achieve established departmental goals
Actively seeks avenues for completion of annual developmental goals
Arranges program schedules and maintains records of program participation

Training Specialist Resume Examples & Samples

Instruct participants in classroom lectures and on-site sessions as well as distance learning programs
Use professional concepts to apply company policies and procedures to determine best practices as it relates to training
Conduct needs analysis to determine performance improvement solutions
Work with Subject Matter Experts (SME) to ensure that course materials and training courses reflects current product features and organizational processes
Utilize proven techniques and instructional design methodologies to research, design and develop learning materials for new and existing programs in a variety of contexts and subjects, using several software applications and tools
Perform Level 1, 2, and 3 evaluations to determine applicability of course material
Maintain strong interaction with SMEs to create and revise materials; with end users to review and revise materials and with other internal departments for exchange of ideas
Develop and maintain blended curriculum and supporting documentation for both instructor-led and eLearning formats
Consult with internal clients to understand training requirements and design appropriate solutions
Prepare a variety of documents with minor guidance
Must have experience with the ADDIE model of instructional design
Must possess strong facilitation skills
Three or more years’ experience developing and delivering training
Experience writing procedures and/or documentation
Experienced Instructional designer
Microsoft Office tools (Excel, Word, PowerPoint, and Outlook)
Experience developing or designing eLearning modules (examples would be: Camtasia, Captivate, Articulate)
Knowledge of delivery of job skills training
Knowledge of writing procedures and/or documentation
Knowledge in instructional design
Knowledge of EFT/Credit

Training Specialist Resume Examples & Samples

Proficiency in various areas related to business banking
Deliver high quality in-person and web based instructor-led training using adult learning principles
Expand client’s knowledge and appropriate usage of the Fiserv system
Meet or exceed the targeted goal for customer satisfaction
Facilitate regularly scheduled training seminars for clients in small and large group settings
Facilitate conversion training for new clients
Assist in the development or maintenance of learning materials
Minimum of 4 years’ experience in one or more of the following professions: financial industry, education, learning and development, or public speaking
Minimum of 2 years’ experience working in eCommerce and/or related field
Experience in banking or data processing and training
Demonstrated proficiency in business banking related applications
Demonstrated proficiency in all enhancements and new products relating to business banking
Ability to identify and problem-solve system function discrepancies
Travel 50% of the time

Training Specialist Resume Examples & Samples

Develop training programs to support customer service initiatives, new product development and new system implementations. Customize communications and roll-out of training materials by work group needs (ex: internal employees, outsource partners, technical support reps, remote reps, etc)
Train supervisors and trainers: Participate/support in training of new hire agents to prepare them for handling customer contact in an Omni-channel customer service call center environment (inbound and outbound calls, email, chat and SMS contacts)
Coach and mentor new hires through shadowing/nesting and on–the-floor support, when appropriate, to improve performance
Generate reports and track progress of trainees and personnel during training period
Maintain a level of expertise regarding business processes, corporate initiatives, and demonstrate a thorough understanding of training programs and Quality Call Monitoring guidelines
Handle a high volume of training content, and meet deadlines on multiple projects with aggressive timelines
Conduct detailed interviews with subject matter experts, product managers and department teams to gather information for training materials
Effectively apply industry standards and adult learning principles in the design, development, and delivery of training
Research and develop appropriate systems and materials to complement instruction
Provide analytical support during the assessment, development and delivery of skills and performance-based training programs
Provide timely performance feedback to trainers, supervisors, and managers by observing and monitoring training progress
Track and analyze course evaluations to judge effectiveness or training sessions and to suggest or implement improvements

Training Specialist Resume Examples & Samples

Complete training certification process for all contact center related programs in order to meet training facilitation standards as prescribed by National Contact Center Training Department
Facilitate all new-hire and supplemental training programs as directed, including: Contact Center New Hire Curriculums (including Ticketing and Customer Service), Introduction to Telephone Sales Skills, PCI system enhancements training modules, Client and Marketing updates and other training as developed, in a consistent and standardized method
Ensure all programs are facilitated supporting adult learning theory, using criterion-referenced instruction model to ensure transfer of learning and to build core sales/service agent competencies
Ensure integrity of training materials to prevent potential disconnects or deviation from curriculum and course objectives
Maintain accurate records of all training activities (training evaluations, post-training reports, month-end reports) and report to Training Manager and National Contact Center management on a monthly basis
Maintain accurate new-hire training rosters for Human Resources and ensure Payroll receives rosters in a timely manner weekly
Work directly with Training Supervisor/Manager and National Director on all training related projects and performance improvement processes
Maintain and update training materials for all projects, as directed
Partner with Center Leadership Team to stay informed of changes in policies, procedures and processes
Participate in call center meetings, Training Department meetings and national conference calls as assigned
Background in conducting and delivering extended training curriculums using large/small group instruction techniques
Supervisor or Quality Assurance skills a plus
Computer experience necessary, specifically knowledge of Microsoft Excel, Word, PowerPoint and Outlook
Exceptional attendance required; must be employed with Ticketmaster at least 1 year to be eligible for consideration
Available to work days and occasionally be available to conduct evening shift training classes. Some overtime will be required

Training Specialist Resume Examples & Samples

Develop and maintain comprehensive knowledge of the retail banking and crime risk management products as assigned, researching each application to ensure that accurate and thorough information is communicated to our clients and internal staff
Facilitate training seminars for clients and internal staff in large or small group settings as required. Continually seek to refine training skills, presentations and the use of effective training tools to better our delivery of a quality training product
Minimum of 1 year experience working with retail banking or risk management products
Minimum 1 year training or presentation experience using cognitive delivery strategies
Medium travel required (50% or less)

Training Specialist Resume Examples & Samples

Undergraduate degree
Familiar with Adult Learning Principles, ADDIE model, System Development Life cycle (SDLC)
Familiar with Authoring Tools
Willingness to travel up to 30% as needed
Effective interpersonal and communication skills
Demonstrated team-building abilities
Experience using MS Office Products including Access, Excel, Word and PowerPoint
An understanding of the concepts used to design and develop Implementation and Training materials
RoboHelp Experience
An understanding of Healthcare concepts

Training Specialist Resume Examples & Samples

Conducts supervisory, management, or non-technical skills training courses for internal or external clients
Uses needs assessment tools to determine effectiveness of proposed training programs
Ensures the creation or successful management of design and development of high-quality, effective, targeted learning and other interventions that help address the specific root causes of human performance gaps
Interacts with functional organizations to develop specifications for communications
Performs Program Impact Analysis, ROI Program Evaluation, and oversees program measures
Provide monthly program management support for program roll out
Manage vendor relations
Data collection for curriculum deployment

Training Specialist Resume Examples & Samples

Deliver training of various lengths in a classroom setting, webinar, video conference, or other instructional technology methods to the Department of Child Services (DCS) staff using approved curricula
Track and document own and participant time and attendance; Write and disseminate lost time, behavioral progress, record of training, and other organizational reports; Manage new training groups which includes managing schedule make-ups, communicating scheduling changes, assists with lodging coordination, and any other new participant situations; Planning and processing trainer and participant travel logistics; Review, plan, and manage complex training assignments and schedule
Assist in development of curricula based on assessed needs for child welfare staff. Research and develop job specific learning tools i.e. case scenarios, case plans, court reports, identify, and recommend practical learning strategies relevant to child welfare practice and current trends. Reviews and provides feedback on the effectiveness of the curriculum and proposes modifications before pilot of training. Responsible for preparation and facilitation of new curriculum during the pilot phase of development. This includes collaborative work with the curriculum specialist, assessing the effectiveness of the content, and making recommendations to improve curriculum for finalization
The trainer models the continuous process of developing a respectful and empathetic approach to diverse, cross-cultural encounters, and learning. The trainer understands how his/her own cultural background can influence potential cross-cultural miscommunication, misinterpretation, and misjudgment and can create a training environment that values and encourages the expressions of cross-cultural content, diversity, and constructive dialogue
Use of professional self includes behaves in professional manner and represents the organization with collaborative partners both internal and external to the organization

Training Specialist Resume Examples & Samples

Orchestrate technical, sales, program-specific, and leadership training sessions that take place in multiple training centers
Cultivate and develop vendor relations and negotiate contracts including hotels, transportation companies, restaurants, group event venues, caterers, printing companies, and classroom material vendors
Manage the process and the administration of travel, accommodations, meeting space, transportation contracts, catering, evening group events, printing materials, inventory management, set up and tear down for training sessions including other business units
Foster and maintain relationships with the area sales offices, session trainers, other training divisions, and any adjoining Ecolab plants and labs
Coordinate and guide guests and senior management walk-throughs of the facility
Attend to student needs including questions, illness, travel arrangements, special requests, roommate issues, and all other student-related issues before, during, and after the session to foster an excellent student experience
Verify and compare training-related expenses to budget. Reconcile invoices and corporate card charges on a monthly basis
Engage building maintenance including arranging for repairs and general upkeep of the facility
Schedule presenters to coincide with session agendas
Send out and report results of session evaluations to key players
Track, enroll, and determine associate eligibility through the training program
Run, format, and disseminate learner progress, scores, and attendance from multiple systems
Work with Training Team on special projects such as finance and project coordination
Manage other training administration duties as assigned
2-3 years working with various Microsoft Office software programs, including Word, Excel, PowerPoint and Internet Explorer
College degree or equivalent related business experience
Demonstrated ability to work independently and complete tasks within specified deadlines
Interpersonal skills to interact with associates at all levels, vendors and team members
Proven ability to multi-task in a fast paced environment
Ability to work virtually with other team members

Training Specialist Resume Examples & Samples

Trainer in key programs within the organization to implement High Performing Work Team and TPM (Total Productive Maintenance) programs
Leverage training portfolio as specialized targeted courses are offered to managers and employees. Schedules training to limit impact to production schedule
Participate in meetings, seminars, and training sessions to obtain information useful to training facility integrates information into training program
Assess the training needs of the employee or area; guide program owners to the most appropriate training method. Conduct needs analysis and training effectiveness surveys
Provide input to the Training Strategy and the development of specific training development plans
Build network of internal trainers and organizes Train the Trainer sessions
Identify training needs and training gaps in the organization in close cooperation with the HR Business Partners and department managers
Cooperate with external training vendors and deliver tailored training programs and courses
Develop community relationships and vendor resources. Identify and apply for grant opportunities. Manage portfolio of contracts with external vendors
Network with Training & Education leaders across Ecolab to build share best practices and develop model for TPM T&E pillar across supply chain network
Coordinating/conducting the implementation and delivery of training curriculum of various delivery techniques (i.e. computer-based, hands-on, classroom, distance learning, partnerships with organization, simulators, conferences, and workshops etc.)
Prepare training manuals and training offers for employees and managers
Evaluate the quality of training courses and implements improvements
Manage the recordkeeping requirements associated with Safety, Environmental and Health Training and all training within the appropriate database
Bachelor’s degree or higher in Training, Organizational Development, Sciences or business related discipline required
5+ years’ professional work experience in developing and delivering professional training programs (technical, SHE, professional, managerial, leadership, etc.) at all organizational levels, including instructional design or curriculum design & needs assessments
2+ years’ experience in Manufacturing
Proficiency in the use of MS Office programs (i.e. Word, Excel, PowerPoint, Outlook, etc.) and the ability to do routine statistics
2+ years’ experience with Learning Management Systems (LMS)
Strong communication and leadership skills needed to influence and lead others, and to promote change; ability to present to groups

Training Specialist Resume Examples & Samples

HS Education or equivalent and 4+ years progressive experience in the field
Bachelor's Degree is a desired skill
Will require appropriate certifications if teaching in an accredited educational institution. Advanced degree preferred
Naturalized citizens with target language as primary (Arabic plus dialects, and Pashto, Urdu, Dari, Farsi, etc.)

Training Specialist Resume Examples & Samples

Develop a validation services teach-back training approach and materials aimed at helping labs to understand the performance limitations of their DNA analysis workflow and utilizing this information to provide guidance around the development of interpretation criteria and standard operating procedures
Ensure clear understanding of customer objectives and tailor training offerings to meet customer needs
Maintain and update library of training materials to ensure a high level of consistency and professionalism
Solicit customer feedback and take appropriate steps to incorporate improvements and increase customer engagement
Maintain a high level of communication with customers before, during and after a training session to ensure a clear understanding of needs and verify successful execution
Interface with customers to maximize the understanding of opportunities and demands for current and future technologies training needs within the HID space
Work closely with HID product development teams to create engaging and accurate scientific training content for newly introduced products
Deploy online and live training to customers and internal teams
At least 5 years experience in a Forensic DNA casework testing laboratory
Understanding of the forensic DNA laboratory environment, workflow and validation process
Proficiency in the interpretation of forensic DNA analysis results and familiarity with challenges faced by forensic DNA analysts
In-depth knowledge of Thermo Fisher Scientific Human Identification products
Experience in the development and delivery of technical training content
Demonstrated ability to deliver highly technical content in a clear, concise and compelling manner
Possession of strong interpersonal skills and the ability to collaborate with colleagues and customers
Is authentic, transparent and leads by example, holding self and others accountable
Organized with strong project management skills
Demonstrates a sense of urgency, contagious optimism and a “can do” attitude
Inspires, motivates and collaborates with others; team-first attitude
Experience with validated and regulated markets is a plus

Training Specialist Resume Examples & Samples

Deliver high quality formal and informal learning experiences including but not limited to on-the-job training, cross-training, e-learning, and instructor led classes related to products, processes, systems, and concepts, etc
Create communication around specific learning events to prepare participants for the learning experience
Maintain an active knowledge of the subjects taught and stimulate enthusiasm for those subjects
Recognize various participant learning styles and utilize a wide variety of facilitation methods to best meet the needs of the audience and learning situation
Interact with geographically dispersed staff
Assess participants’ reaction to training (L1) and the effectiveness of the learning (L2)
Manage, maintain and report class progress to appropriate parties
Responsible for managing learning events including supervision of participants that includes evaluation, feedback, coaching and corrective measures
Conducts training task and content analyses and develops training materials, including job aids, presentations and training documentation
Ability to facilitate and conduct instructor-led, virtual training, and other informal training events
Ability to clearly and concisely convey training content in a manner that engages learners and improves learning retention rates
Ability to apply training theories and principles, including applied behavioral science, adult learning theory, and/or established industry models of evaluation
Strong interpersonal skills with a demonstrated ability to work well in a team environment; ability to collaborate to deliver an end product
Ability to work productively on multiple projects, while meeting tight deadlines in a fast paced, dynamic environment
Stays current with the latest industry tools and trends in facilitation and adult education
Project management skills and attention to detail yet also able to see overall picture
Excellent written and verbal communication skills with a proven record of effectively influencing individuals within all levels of an organization
Proficient in Microsoft Word, Excel, PowerPoint, and Outlook software applications
General knowledge of business principles and practices
1 year of experience in an industry-related production environment (required)
2+ years of experience in a CNO production (preferred)
Experience working with CNO Life, Annuity and/or Health products and systems

Training Specialist Resume Examples & Samples

Consult with the Client Service leadership team to develop a comprehensive and integrated approach to developing our talent
Identify product and job skills training needs and develop corresponding content
Guide, develop and deliver effective training content with assistance of coordinator
Spearhead consistent communication and announcements to client service groups about training and learning initiatives
Develop and deliver course content to varying levels of employees
Assist in the management of various client service wide certifications (ie industry, business, and product specific)
Enhance visibility into “return on investment” and impact of training programs and offerings
Coordinate closely with the central Learning & Development team on all initiatives, content, and delivery
Bachelor’s degree in a related field from a competitive university
5 or more years of experience in corporate training in a services environment
Proven ability to develop and deliver effective training content tailored to different audiences ranging from entry-level employees to senior and director level
Ability to analyze and interpret quantitative data into meaningful and relevant qualitative information
Exceptional writing and public speaking skills
Strong relationship building skills and ability to work with people at varying levels in the organization
Analytical thinking and problem solving abilities and the ability to manage multiple assignments simultaneously
25% travel is required to regional offices for this position

Training Specialist Resume Examples & Samples

Will be trained to conduct various communications training programs
Schedule, prepare logistics and run training courses
Design communications courses depending on the needs of the operations
Assess communication skills level of employees as needed
Tracking and recording of training participation
Coordinate and collaborate with leaders and co-trainers in delivering successful training programs
Bachelor’s degree in Education, Communication, or other related courses
Must have at least 2 years’ experience in corporate training with focus in facilitating communications training and designing communication skills courses
Experience in language skills assessment is an advantage
Knowledgeable in MS Office applications (Word, Excel, PowerPoint)
Can work under minimal supervision

Training Specialist Resume Examples & Samples

Build training specific to the skills of Consolidation Services teams
Participate in needs analysis for develop training strategies, implement development plans, and evaluate and track performance
Partner with Consolidation Services Managers in identifying training needs, knowledge/skill gaps and determine options, tactics and programs
Develop, implement and evaluate training curriculum and supporting materials
Provide back up support to other team members as assigned
Build relationships with counterparts in other John Hancock business units
Manage enrollment and completion of on-line training programs, (ie new hire compliance programs, e-learning programs, etc) and mandatory licensing and registrations (ie life insurance, Series 7, Series 63)
Experience in the development, implementation and evaluation of training and education programs, preferably within financial services
Familiarity in needs analysis, job analysis, performance development and curriculum development
Ability to diagnose and recommend training solutions based on business objectives and initiatives
Familiarity with a variety of training strategies, methodologies, tools and techniques
Retirement product and industry knowledge is preferred
Strong presentation and interpersonal skills
Ability to work independently as well as an effective team player in a fast-paced team environment
Efficiently and effectively handle changing priorities

Training Specialist Resume Examples & Samples

Coordinate training programs in both a formal (i.e. classroom/webinar) or informal (i.e. onsite/phone) setting; to new and existing customers
Coordinate curriculum and training programs utilizing Adult Learning principles and established documentation standards
Support the evaluation on the effectiveness of training programs and learning outcomes and apply recommendations for improvement
Support the Lead Trainer with preparing presentations and materials depending on programs and needs
Update and distribute training curriculum, guides, job aids, attendance sheets, feedback templates and other written materials to customers and internal teams
Develop solid business partnerships with external and internal customers involved in a collaborative capacity
Execute training for new products or new functionalities to existing products
Ensure the learning environment and resources support learner's needs
Participate on cross-functional teams on the development and testing of new features
Ensure commitments to internal and external customers are met in a timely and cost-effective manner; solicit feedback from customers to identify opportunities to improve products and/or services; resolve minor conflicts, and involve others in problem resolution
Demonstrate decision-making authority and autonomy needed to deliver on accountabilities of job/role; seek approval from others on matters outside of job/role scope
Build internal and external relationships with emphasis on those that facilitate the achievement of job/role accountabilities, such as relationships with customers and internal service providers

Training Specialist Resume Examples & Samples

Design, develop and coordinate training curriculum
Monitor and update training materials when necessary
Ensure training is innovative, engaging and utilizes available technologies
Develop training programs with consideration for international employees
Evaluate performance and identify trends and gaps in current materials
Support process reviews cross departmental in order to improve and provide supporting documentation with changes
Work cross-functionally to support inter-departmental processes
Encourage and lead team’s career and skill development to ensure job satisfaction, retention, and future talent development
Support the Trainer prior to training to ensure a complete understanding of the content
Assist the Training Supervisor with any additional tasks
Make recommendations for new training material and process improvements
5-7 years’ experience in a training development role
Bachelor’s degree required in a relevant degree
English proficiency and Spanish preferred
Ability to travel and work outside of the office up to 20% of the time
Self-starter and the ability to work independently with minimal guidance managing projects and tasks
Demonstrating a charismatic, honest and professional personality
Strong collaboration skills
Must possess or be able to obtain a valid passport

Training Specialist Resume Examples & Samples

Assesses, designs, and conceptualizes training scenarios, approaches, objectives, plans, tools, aids, curriculum, and other state of the art technologies related to training and behavioral studies
Identifies the best approach training requirements to include, but not limited to hardware, software, simulations, course assessment and refreshment, assessment centers, oral examinations, interviews, computer assisted and adaptive testing, behavior-based assessment and performance, and team and unit assessment and measurement
Develops and revises training courses
Prepares training catalogs and course materials
Trains personnel by conducting formal classroom courses, workshops, and seminars

Training Specialist Resume Examples & Samples

Understand T24 and business processes
Effectively plan, design, develop and maintain robust training material and programmes to ensure that KBCI staff receive comprehensive, effective and timely training to enable them productively use the T24 system
Develop full user documentation, FAQ's and a robust assessment process to ascertain transfer of and understanding of knowledge
Act as a coach by helping staff understand and implement best practice for the use of the T24 software
Continually advance his/her own knowledge of and ability to use T24 and strive to improve the methods of delivery in the most effective manner possible
Assist in the development of video based learning to support the implementation of T24 for the user
Provide ongoing and post implementation support to end users
A minimum of 3+ years working in a training environment is preferable
Experience creating training materials and assessment criteria is desired
Strong interpersonal skills to work well within a team based environment
A methodical approach to completing a variety of tasks concurrently with a high attention to detail
Strong organisational skills with a the ability to prioritise in a fast paced and dynamic environment
Positive attitude to change
Ability to communicate at all levels

Training Specialist Resume Examples & Samples

Experience with quality control, including ensuring final revisions are incorporated and that final delivery, training, and instructions satisfy requirements
Experience with serving as senior resource to a client, including researching and responding to complex questions, troubleshooting and identifying resolutions, and consulting with senior staff to address complex, non-routine issues
Experience with providing end-to-end life cycle management for curriculum development, design, and delivery
Experience in collaborating with government staff to enable training of open source research, collection, exploitation, and targeting techniques and methods
Experience with managing the execution of a training program and coordinating with staff elements to ensure it remains current and meets course objectives
Ability to assess project requirements and complexities, establish team and technical resources, and lead and direct project team members in interpreting requirements
BA or BS degree in Adult Learning preferred; MA or MS degree in Adult Learning a plus
Instructional Design Certification preferred

Training Specialist Resume Examples & Samples

Develop, coordinate and execute in-house professional development curriculum and training programs
Revise programs to meet new training requirements
Organize training programs logistics
Direct structured learning experiences
Collaborate with subject matter experts to ensure they meet presentation requirements
Lead planning meetings for various in house programs
Coordinate with other Organizational Training team members for the planning and execution of regularly scheduled facility tours
LI-ASI
Typically requires education/formal training equivalent to a Bachelors Degree in a technical field and three or more years experience developing and administering technical training
Must have previous experience with planning and administering training programs
Must be able to deliver multiple Professional Development and Organizational Development activities in a corporate setting
Must understand training practices, techniques, and standards
Must be customer focused and have strong verbal and written communication
Must be proficient with Microsoft Suite (PPT, Word, Outlook, and Excel experience)

Training Specialist Resume Examples & Samples

Ability to work independently and react to varying and ad hoc requirements driven by dynamic customer
Extensive experience in planning and accomplishing goals and complicated tasks and providing consultation on complex projects as top-level contributor or specialist
Must be able to work collaboratively with software developers
Performs the full scope of activities associated with the management development/training function. Conducts needs evaluation and designs curricula and courses to meet those needs
Acts as liaison to vendors, and reviews their courses for adaptability to internal needs
Ensures quality of vendor originated courses
Conducts training programs in areas such as sales techniques, computer software/hardware, company products and policies, supervisory/management techniques, etc
Experience in the assessment and delivery of training/management techniques
Extensive knowledge of technical subject matter and training techniques
Knowledge of JEMA Component Developer's Kit
Knowledge of REST and SOAP web service clients using PKI and SAML authentication
Knowledge of Angular JS and Leaflet
Knowledge of OGC-compliant services, GeoServer, ESRI applications
Knowledge of Agile, SCRUM, and spiral software development methods
Knowledge of JIRA, configuration management, design reviews, software documentation, and CMMI 2 or 3

Training Specialist Resume Examples & Samples

Bachelor’s Degree is required in Engineering, Computer Science, Math, or Physical Science
5+ years demonstrating interpersonal experience, applied to developing and conducting training in the future space MS&A field
5+ years experience of performing engineering training including developing materials, planning and conducting training sessions/classes, and managing training schedules for the worforce
5+ years experience in conducting training sessions in modeling and simulation tools, processes, and procedures
Demonstrated experience in executing tasks in a timely manner
Demonstrated experience working with Air Force and DoD contractors in a development environment
Experience writing and delivering technical documents and briefings
Excellent verbal and written communications skills as well as organizational skill
Demonstrated interpersonal skills to enable working, interfacing, and interrelating with diverse personnel and dynamic teams
Prior Air Force SMC or NASA program experience
Training Certifications

Training Specialist Resume Examples & Samples

Establish and administer the best choice Learning Management System (LMS) for content delivery of user and technical training in a remote learner environment
Design and apply project roles and role-based training plans for 200 learners
Work with portal administrator to enable efficient customer access to progress reporting
Identify and build a content development capability (e.g. iSpring). Develop content with Subject Matter Expert (SME) input and publish lessons into training plans
Enable content access for visually impaired
Manage semi-annual content update for 4 major courses
Design, implement, and host monthly SME webinars to supplement computer based training
13-15 years w/High School Diploma

Training Specialist Resume Examples & Samples

Must be knowledgeable of and experienced in the formulation and execution of organizational training programs
Must be experienced to assess training requirements, identify and evaluate training alternatives, develop training materials to include a variety of training approaches: traditional classroom, programmed learning, hands-on, simulation, video, audio, and computer aided training
Must be capable of instructing personnel from prepared course material
Required to draw upon practical knowledge to develop Techniques, Tactics & Procedures, mentor soldiers in the practical application and system employment of C4ISR systems and evaluate training developed by the government and other contractors to assess whether or not the training materials meet the Army’s requirements

Training Specialist Resume Examples & Samples

Develops assessments to measure and assess effectiveness of the curriculum and learner performance in the workplace, integrating results into new and existing course curriculum
Develops and creates training resources and maintains/updates systems training environment and library of training resources to align with operational excellence
3 years of professional/related experience required
Demonstrated classroom management skills

Training Specialist Resume Examples & Samples

Selects appropriate technologies, develops and documents training standards and specifications to enable trainings design, development and delivery
Ensures that all contractual training requirements are being met
Applies advanced training concepts, techniques and processes in monitoring the contractors system level training development
Makes decisions and is accountable for comprehensiveness of requirements and completeness of training specifications/documents/ plans/products
Analyzes training effectiveness
Review and provide comments to Program CDRL s and documentation as required
Strong knowledge in adult and accelerated learning principles, and Curriculum Design and Development
Proven track record of creating curriculum and ability to train-the-trainer
Knowledge and success in Distance Learning
Ability to build, maintain and manage relationships and partnerships within government and contracting personnel
Self-starter, highly motivated and a team player
Training certification verifying the ability to train others in a classroom or similar setting
Experience in training /instructional design/ education field management
Proficient in MS Word, Excel, PowerPoint, Internet

Training Specialist Resume Examples & Samples

Facilitates Contact Center new hire training program with a focus on adult learning theory and providing a high-impact, interactive environment
Manages the flow of new hire classes from start to finish, including collaboration with support teams in the Contact Center, as well as adjusting and amending the schedule of content delivery to allow for ample learning and practice time
Acts in a supervisory capacity for new hires while in the classroom, including enforcing company policies, such as dress code and attendance, and reporting back to the Contact Center management on new hire performance and professionalism. Participates in recommendations for disciplinary action when necessary
Conducts follow up sessions with Contact Center managers after new hire classes complete to collect feedback of effectiveness of training, and identify any areas where new hires need to be skilled up. 5. Facilitates follow up session with new hires based on trends identified in manager follow up session
Tracks and analyzes learning curriculum effectiveness through the use of traditional evaluation techniques
Keeps up to date with the latest trends in the call center environment through participating in manager meetings, side by sides with representatives, or taking live calls, as available
Assumes responsibility for ongoing development, researching industry standards and best practices and embracing new technologies
3-5 years of practical business experience

Training Specialist Resume Examples & Samples

Instruct participants in both classroom lectures and distance learning programs
Deliver and maintain a schedule of new product and refresher training courses
Contribute to the instructional design process to develop internal education programs. Utilize proven techniques to research, design and develop learning materials for new and existing programs in a variety of contexts and subjects, using several software applications and tools
Incorporate adult learning principles (learning needs/styles, etc.) in all material and activity development
Develop and maintain blended curriculum and supporting documentation for instructor-led courses
Consult with internal clients to understand training requirements, design appropriate solutions and schedule and lead knowledge harvesting, design and review sessions
Lead development of document structures and prepares a variety of documents with minor guidance
Build mutually beneficial relationships with internal partners including Project Managers, other Instructional Designers, Training Specialists, subject matter experts and others in the business
Assist the team and Training Lead with continuous improvement of Training processes, systems, tools and resources
Must be familiar with the ADDIE model of instructional design
Prior Financial Institution experience required
Experience with delivery of employee job skills training
Knowledge in education analysis: job function analysis, task analysis and audience analysis
Experience using instructional design methodology
Knowledge of credit platforms preferred not required
Knowledge of eLearning software preferred not required
Proficiency with Microsoft Office tools (Excel, Word, PowerPoint, and Outlook)

Training Specialist Resume Examples & Samples

Lead and Support the AIDD Longford Training function ensuring compliance to ADD Learning and Development Requirements
Provide ongoing Training support to all areas to ensure a compliant AIDD Longford Learning System
Maintain and update an efficient Training System and Electronic Training Management System (ETMS)
Provide support and facilitation to the site to ensure an effective Global Learning System
Liaise with Division, Managers & Team Leaders to continuously improve the Learning system
Manage the Induction training programme and carry out training of new employees as appropriate
Determine site training needs and co-ordinate the sourcing of approved courses
Design and deliver Training Courses in line with business needs
Author/review and approve Learning documentation/material
Champion the principles and practices of cGMP/PQ and 6S
Ensure effective communication and promotion of Learning activities
Identify, support and implement continuous improvement initiatives or projects
Ensure timeliness of CAPA and audit actions
Maintain ETMS To Do List
Conduct business in a manner that will protect human health, safety and the environment by complying with all applicable EHS laws as well as the Abbott Global and Technical Standards
Works independently
A relevant third level qualification and / or experience (described below)
A minimum of 18 months experience in a training environment and / or a relevant third level qualification will provide a good foundation for this job function
Excellent communication skills desired

Training Specialist Resume Examples & Samples

Strong organizational and leadership skills
The ability to interact with department heads to determine business requirements
Ability to manage multiple tasks effectively & efficiently
Possess high-level ethics and integrity
Understands EDC/IRT and how it relates to clinical trials
Understands client protocols and helps end users apply our products to their business (i.e. Study Coordinators, Monitors, Help Desk)
1 – 3 years’ experience creating eLearning content or carrying out internal/external training. Captivate experience preferred
Experience working in a team environment where deliverables and timelines must be met
Instructional design, curriculum development, or pharmaceutical/clinical industry experience is a plus

Training Specialist Resume Examples & Samples

Forecasting, planning, scheduling and executing support of various learning programs
Lead or support global training program roll-outs by liaising with trainers and L&D team members
Excellent English and German written and verbal communication and presentation skills
Strong analytical skills, problem solving abilities and business acumen
Proficiency in MS Excel, Word, PowerPoint
1-3 years of experience
Academic degree level or equivalent qualification

Training Specialist Resume Examples & Samples

Evaluate and recommend field operations technical skills development solutions and training systems
Maintains and updates existing training material, which include, but is not limited to, course content, visual aids, multimedia CBT, user manuals, and PowerPoint presentations
Develop technical training materials to support internal and external customer needs
Responsible for reading training and user guide documentation on Scientific Games Products and other interfaces supported by the Training Department to familiarize self with products
Act as a liaison and represent the technical training team in new product reviews, builds, and approvals
Ability to actively teach and support all training modules within the Scientific Games product lines via the above mentioned delivery techniques; with minimal supervision
Remains informed of new Scientific Games products and services
Minimum of one year of training, teaching, or related experience
Casino operations and gaming experience a plus
Must have at least one year of technical (mechanical or electromechanical) experience
Basic HTML, SharePoint, and CBT multimedia working knowledge
Must be able to use Microsoft Outlook, Word and PowerPoint and Excel at an intermediate level of proficiency
Experience supporting interactive material/media (audio, video, simulations, and web-based modules)
Experience facilitating Web Based training sessions
Ability to write effective copy, instructional text, audio/video scripts
Solid knowledge of course development software and at least one LMS
Strong customer service skills is necessary
Solid knowledge of a Learning Management System
Must possess a valid driver’s license and eligible for both a passport and gaming license (per jurisdiction)
Must have the ability to perform under stress and adapt to change
Must have strong verbal and written skills, as well as public speaking and presentation skills
Must have ability to multi-task and prioritize tasks

Training Specialist Resume Examples & Samples

University degree in Legal related discipline; or top-up legal related formal training
3-5 years’ experience in Legal / Training / Sales Account Management
Experience/knowledge regarding legal research methods strongly preferred
A sound level of computer literacy in MS Word, Excel and Powerpoint
Sound communication skills in verbal and written English and Chinese
Excellent presentation skills and business etiquette
Customer Service Oriented
Attentive to details, able to manage work and deadlines
Self-Initiative and a good team Player

Training Specialist Resume Examples & Samples

Bachelors Degree required. Higher degree is always welcome
Requires a minimum of 12 years of related experience in the relevant industry
A minimum of 4-5 years training and development experience or minimum 4-5 years experience leading/supporting training efforts in the clinical research process are must
Medidata Rave and/or CTMS experience is preferable. (For those candidates with Rave and/or CTMS training experience for several years, we will consider to offer "Senior Training Specialist" role.)
LI-AM1

100

Training Specialist Resume Examples & Samples

Bachelor's degree required; or equivalent years of experience
Requires a minimum of 2 years training and development experience
Medidata Rave and/or CTMS training or build experience preferred
LI-LS

101

Training Specialist Resume Examples & Samples

Several years of trainer experience with an emphasis on instructional design and performance; advanced vocational training in pedagogy, didactics, i.e. qualified/certified trainer highly desired
Experience delivering a wide variety of training to a wide range of audiences – shop floor to management, one-on-one to large groups, seminars, and workshops
Ability to identify participant needs and develop suitable, innovative, hands-on training programs
Strong interest in Good Manufacturing Practices (GMP) and pharma production
Flexible, pragmatic approach - ability to combine existing structures, processes and mindsets with new ideas and needs
Experience working in a regulatory environment desired
Experience working in an aseptic environment is an advantage, but not a must
Self motivated and confident with excellent interpersonal, cultural, communication and networking skills
Ability to work independently as well as in a team
Working language is German

102

Training Specialist Resume Examples & Samples

Four (4) year Bachelor’s degree from an accredited university in Organizational Development, Human Resources or other related major preferred
Experience managing multiple projects simultaneously with moderate supervision
Demonstrated proficiency with desktop applications: Microsoft Word, Excel, PowerPoint, Access, Outlook, etc

103

Training Specialist Resume Examples & Samples

University diploma in Andragogy, Human Resources, Pedagogy preferably, but is not mandatory
Interest to HR related processes
Min 2 years of experience in the field
Organizational and coordination and customer orientation skills
Orientation on people and their development
High level of English oral and written
Team player, pro-active and positive personality

104

Training Specialist Resume Examples & Samples

Design and conduct company training programs
Monitor and report the effectiveness of training
Involved in initial plan design and existing plan enhancements
Familiar with a variety of the fields’ concepts, practices, and procedures

105

Training Specialist Resume Examples & Samples

Collaborate with internal Subject Matter Experts (SMEs), Customer Experience leadership, product and product marketing teams to design and develop multimedia strategy
Collaborate with content team and instructional designers to script and create engaging video experiences and partner with design team to produce eye-catching infographics
Review and revise digital media based on student feedback and product updates
Create media deliverables for learning solutions and education programs including graphics, video and user interfaces
Create digital interactive content such as e-learning, system simulations and surveys
Collaborate to leverage and streamline media and e-learning capabilities, building a solid network of relationships across the business
Manage multimedia and eLearning projects and tasks for on-time delivery based on deadlines and priorities
3+ years of experience with media and e-learning technologies
Broad knowledge of resources and techniques which communicate information through multimedia production
Experience creating games, interactive experiences and surveys
Knowledge of UI/UX design, branding/templates
Outstanding collaboration and interpersonal skills
Excellent and proven organizational/project management skills
Proven ability to work in a fast paced, continuously evolving, environment
Capable of making rapid progress on multiple projects simultaneously
Ability to work well independently
Demonstrated technical competency with CRM applications, i.e. Salesforce
Flexibility and ability to be a team player
Ability to travel internationally up to 10%

106

Training Specialist Resume Examples & Samples

Expert knowledge of quantitative and qualitative research methods and their application to Human Resource measurement. Knowledge and application of statistics needed to evaluate human resource programs and training; knowledge of translating and interpreting statistical data for regular reports that include and analysis and summary of the meaning and trends captured by the data
Demonstrated skill and knowledge of instructional systems, principles and practices of public administration, planning, management and operations research, and management improvement programs
Ability to identify problems, and gather and analyze requirements. Demonstrated ability to analyze and justify report findings and recommend corrective actions
Ability to plan and coordinate multiple projects simultaneously and project activities involving a combination of priorities. Ability to coordinate work activities with other internal functional units and external agencies and organizations. Ability to work safely, alone or as part of a work group
Knowledge of the range of administrative laws, policies, regulations and precedents applicable to the administration of public programs
Demonstrated ability to prepare and communicate (both orally and in writing) quantitative and qualitative analyses clearly, concisely, and effectively to audiences with varying levels of subject matter knowledge. Demonstrate skill in written and oral communication

107

Training Specialist Resume Examples & Samples

Develop, maintain and manage training programs
Determines requirements, requisitions, and reporting materials used in training programs
Monitors progress of training and counsels aircrews
Advise commander on availability of training materials and services
Plans and schedules work assignments
Maintain training records and statistical data for analysis and review
Maintain liaison with operation, Stan/Eval work centers and using activities on aircrew management procedural changes to achieve required timely and accurate implementation
Coordinates training activities and scheduling according to training program
1· Diploma or level 7 Technician
Minimum of 10years experience time in flight operations / evaluation
Knowledge of counseling techniques
Knowledge of training techniques and methods of instruction, learning processes, evaluations. Knowledge of other specialized applications
Specialty: Training Specialist (for Fighter Squadrons)
Experience in performing and managing training functions
Ability to work with office PC applications

108

Training Specialist Resume Examples & Samples

Responsible for identifying training and development needs through observations, job analysis, and employee requests in consultation with Center Managers, including assessment methods and measurement systems
Analyze the need and target audience for training topics. Set specific training objectives and timelines in which to be delivered
Design and develop training programs that assist in the improvement of individual and organizational performance
Evaluate and test the content of the training by utilizing train the trainer sessions, pilot groups and peer review
Monitor the training delivered, evaluate instructor performance and the effectiveness of the training programs through testing and survey questionnaires. Provide recommendations for improvement
Develops and maintains training manuals, multimedia visual aids, and other educational materials
Organize training venues, logistics, accommodation as required to achieve efficient training and delivery
Coordinate all necessary materials relating to the effective delivery and measurement of training
Monitor and report on activities, costs, performance, etc., as required
Develop self, and maintain knowledge in relevant field at all times
Partners with other staff teams to focus on delivering outstanding customer service, retaining customers, building customer loyalty and adding value to customers by providing clear and concise documentation to the call centers
BA/BS in Accounting, Finance, Economics or equivalent work experience required, with Master’s degree preferred
4+ years of professional experience, with 2+ years of experience in collection support /call center environment
1+ years of experience in all phases of instructional design, adult learning, development of teaching materials and designing learning activities
1+ years of experience designing, developing and implementing interactive e-learning programs / courseware in a corporate setting
Proficient in all aspects of training development and delivery, including curriculum design and development, project management, implementation strategies, measurement, needs analysis, presentation and facilitation
Skilled in training needs assessment, designing survey research instruments and analyzing survey results
Proficient with incorporating a variety of media including graphics, audio, video, animation, and multimedia in support teaching and learning
Strong written and verbal communication skills; strong facilitation skills with the ability to convey complicated information in its simplest form
Proficiency in Microsoft Office suite
Proficient with rapid course development tools such as Captivate, Articulate, GoAnimate, etc
Strong analytical skills with the proven ability to analyze results and evaluate the impact of initiatives
Ability to adapt easily to change and work in a rapidly changing environment
Working knowledge of collections and billing systems preferred (ex: iCollect, Cofee Anywhere, Payment Hub, etc.)
Intermediate level of understanding for report query and design

109

Training Specialist Resume Examples & Samples

Master´ or Bachelor
Flexibility and adaptation to changes
Organized, with ability to pay attention to details
Very good computer skills Excel, PowerPoint, and open mindset to use information systems
Ability to interact with people of different background

110

Training Specialist Resume Examples & Samples

Collaborate effectively with AWS Service teams, subject matter experts (SMEs) and others on the AWS Support team to support department training initiatives
Manage New Hire Onboarding (i.e. LMS registration, granting system permissions, etc.)
Monitor and provide reporting on assessment, survey, and operational data and perform ongoing needs analysis
Coordinate and schedule our Customer Connection (C2) program
Support and drive use of our internal knowledgebase (i.e., manage permissions, engage SMEs, promote use of the knowledgebase)
Assist in the design and development of exercises, tutorials, job aids, and assessments
Two years+ experience administering and coordinating new hire training programs, continuing education programs, or similar projects/initiatives
Two years+ experience contributing to creating job aids, tutorials and/or other training materials
Two years or more experience preparing or assisting with developing instructor-led training materials in Powerpoint or similar tools
Two years or more experience with learning management systems (e.g., LMS Admin), basic learning technologies (e.g., webinar tools), and MS Office
Two years or more experience with tracking and reporting training results
Excellent communication skills and the ability to collaborate with subject matter experts and managers to help write and develop technical content
Excellent coordination, project management, and organization skills including 2 years or more experience managing projects or programs
Ability to use multiple learning methods and link appropriate methods with the subject matter
Two or more years of direct experience in a full-time training specialist role or similar
An undergraduate degree in communication, education, technical or related field
One year+ experience using e-learning software desired (e.g., Articulate Storyline, Camtasia, or Captivate for e-learning)
Two years or more experience using Webex, Biba, Adobe Connect or similar for webinars
Direct experience as an LMS Administrator with the Cornerstone LMS is ideal
Two years or more experience developing and supporting training for technical/IT related positions
2 years or more experience with a technical customer service organization or similar
Familiarity with SCORM or xAPI (or familiarity with online learning, learning technology and/or web design or development skills)

111

Training Specialist Resume Examples & Samples

Significant exposure to (more than 2 years) and strong experience in training and coaching in a corporate environment
Excellent interpersonal skills – ability to work and influence with multiple Training Team members/ Stakeholders across different TRMS sites globally
Knowledge of MS Office Tools
Education/formal training around specialized training (An internal certification by a company they have worked in) will be an added advantage
Ability to analyze, identifying issues and recommend solutions

112

Training Specialist Resume Examples & Samples

Creative problem solvers
Strong mathematic and organizational/time management skills
Resilience, drive, and ownership for one’s own personal development and a desire for career progression
Proven track record of process improvement within the training space

113

Training Specialist Resume Examples & Samples

Facilitate Instructor led training
Collaborate with Operations management and subject matter experts
Work with instructional designers to build training materials that best suit the content
Write SOPs and maintain Knowledge Management portals
Create engaging and valid trainee evaluation exercises that prove successful knowledge transfer
Contribute to additional training projects as required
Manage LMS and other KM admin related to trainees enrollment, reporting and maintenance
Expertise developing, planning, implementing and assessing training
Demonstrated experience developing training materials, job aids and online tutorials
Knowledge of adult learning and training practices

114

Training Specialist Resume Examples & Samples

Plans, develops, coordinates, implements, and manages the Middle Office Operations and Service Training Program
Work in collaboration with subject matter experts for all internal teams to create training classes for Middle Office Operations and Service personnel
Coordinates workshops, prepares materials, and manages schedules of trainers and participants, as well as tracks activity (includes New Hire Training/Orientation and on-going Operations and Service Training)

115

Training Specialist Resume Examples & Samples

Develops, coordinates and provides strong hands-on training to current and new associates in the Distribution Center, Manufacturing and other departments
Proactive in identifying training needs and recommending alternative training resources
Maintains training materials; provides input for standardized Work Instructions
2+ years of experience facilitating/developing training programs in a manufacturing/technical setting
Excellent communication and presentation skills

116

Training Specialist Resume Examples & Samples

Owner of the Induction Program for Cork that supports new hires and intercompany transfers
Provide direction and support to Training Coordinators) to ensure quality and consistency of training delivered by SMEs is maintained
Support production training processes through Process Improvements
Provide training and development for trainers(Train the Trainer)
Provide training to SPO's (Site Process Owners) and SME's (Subject Matter Experts) for Curriculum Management and reviews
Collaborate with Doc Services in the management of SME Training Program
Support audits as the HR Training SME

117

Training Specialist Resume Examples & Samples

Supports development and execution of the annual training plan
Develops training curriculum and programs
Monitors, evaluates and reports on progress of Trainees and training programs
Maintains New Hire paperwork related to onboarding and training requirements
Prepares and submits daily training report to Training and Quality Manager and other appropriate managers/team leaders
Identifies gaps in training curriculum and takes action to correct
Sets up and maintains training facilities, materials and records
Prepares and submits training reports and metrics
Makes recommendations on curriculum and content for Learning Management Systems/Learning Content Management Systems (LMS/LCMS)
Supports LMS Administration
Prepares, develops and conducts personal one-on-one training and development plans, when requested
Bachelor’s degree in Human Resources, Training and Development or related field and 5 years training facilitation experience or equivalent combination of education and experience is required
Training experience in a manufacturing environment strongly desired
Excellent training facilitation and presentation skills. Must be able to use presentation skills to effectively engage the audiences at all levels to promote professional development and continued learning
Ability to develop and deliver training materials utilizing a variety of training methods and tools
Strong computer skills (MS Word, Excel, PowerPoint) and LMS Administration skills required
Skill in establishing and maintaining effective working relationships

118

Training Specialist Resume Examples & Samples

Schedules, modifies and conducts training exercises, classes or structured activities based on stated learning objectives. Facilitates group discussion of class experience and learning
Monitors, analyzes and evaluates effectiveness of training based on program goals
Selects and develops training methods such as individual coaching, group instructions, demonstrations, meetings and workshops
Provides individualized assistance and group training to participants as needed
Develops, maintains and updates training manuals, materials and related documentation. Determines design and format. Participates in the development and implementation of internal training procedures
Operates or oversees operation of audio-visual, videotaping equipment or other media during training exercise or class
Recommends, develops and implements modifications related to the training activities

119

Training Specialist Resume Examples & Samples

Collaborating with key stakeholders to ensure training tactics/interventions meet individual, business and customer needs
Accountable for the management and implementation of a bespoke 12 month learning program for all new customer facing staff
Leading the implementation of new product launch training programs
Identifying and addressing knowledge and/or skill gaps
Creating and curating therapy area/brand aligned digital/on-line learning resource

120

Training Specialist Resume Examples & Samples

Creation of retail training strategy and yearly training calendars for respective adidas Group brands
Liaise and obtain information from CoE of learning in EMC
Working closely with Franchise partners to establish In-store trainers and enhance training in their respective markets
Close interaction with Visual Merchandising team to facilitate regular VM workshops
Close alignment with Franchise Operations and Learning team to ensure implementation of training strategy
On-the-floor training and coaching to effectively provide, seasonal learning, product learning, including updates, and sustain new practices
Monthly scheduling and delivery of Retail Sales Training for wholesale & franchise partners throughout GCC, with a focus on KSA and any other markets required
Manage the translation of training content and logistics of bringing content to market
Provide monthly training updates to the Learning Manager
On-going design (when needed), arrangement, proof reading, delivery and assessment of seasonal product training materials
Monitoring, measuring and reviewing the progress of trainees
Conduct industry benchmarking and maintain external contacts
1-2 years of job specific work experience preferably in the retail/fashion/FMCG industry
Highly integrative with strong business mind, data focus and results orientation
Conceptual thinker with ability to multi-task and manage a heavy workload
Strong work ethic with flexible approach
A strong team player with an international mindset
Fluency in English & Arabic is required
Excellent MS Office skills in particular PowerPoint
Geographically mobile
University Degree is required preferably in Business

121

Training Specialist Resume Examples & Samples

Ability to translate a wide variety of material and content into a fully actionable and effective learning program, activity or event
Deliver classroom and blended programs that add value to the learner and their business area
Responsible for targeted balanced coaching and on-the-job reinforcement activities to drive results with learner and coaches
Key accountability for managing learner performance in achieving pre-defined performance goals, apply a systematic approach to improving current performance, identify gaps between existing and required performance, analyze the causes and factors that limit performance and implement learning solutions that focus on and deliver results
Responsible for making recommendations on learner progress in terms of overall performance and job fit
Organizational agility – ability to flex and adjust to meet changing business needs
Remain abreast of trends and development in adult education, e-learning and technology supported training
First point of contact for LOB partners – provide performance updates to Line of Business leaders with confidence and credibility
Responsible for leading on-the-job training, provide on the floor support to trainees in an OJT environment as part of new hire process
In conjunction with manager, evaluate training delivery effectiveness on an on-going basis to make recommendations for improvement
Be aware of TLS local market results and performance targets and proactively focus training initiatives on areas of opportunity to drive results
Identify needed revisions to training materials and communicate these to design team
Minimum 2 years of Facilitation and Learning experience; Travel background preferred
Highly proficient facilitation and Instruction abilities using multiple methodologies, virtual delivery experience preferred
Experience of working with remote teams and leadership (preferred)
Highly motivated, self starter with a high level of personal accountability able to manage multiple priorities with a sense of urgency
Familiarity with various training delivery methodologies (i.e. e-learning, web based type training, and virtual classroom)
Ability to prepare comprehensive and engaging documentation, hints & tips, job aids, targeted at different audiences
Very well developed coaching and performance management abilities
Above average communication across a variety of channels
Proven ability to lead and develop a team, in a fast paced and dynamic environment, driving metric performance and speed to competence
Developed consulting abilities
Strong analytical skills, able to translate multiple data points into clear performance trends for coaching discussions
Ability to develop and maintain relationships
Emotional Intelligence - Ability to self critique and manage with positive mindset. Has a Growth Mindset – keen to tackle new challenges and develop themselves and others
Curious and future focused, seeks out evolving and innovative ways to add value to the business
Willing to speak out and challenge the status quo to enhance the learner experience
Bi-lingual skills is an advantage
Experience delivering performance improvement programs a strong plus
Must be able to travel (Approximately 25% ) Position may be virtual – United States

122

Training Specialist Resume Examples & Samples

Deliver training programs in both a formal (i.e. classroom/webinar) or informal (i.e. onsite/phone) setting; to new and existing customers on fundamental and advanced features
Develop curriculum and training programs utilizing Adult Learning principles and established documentation standards
Gather customer’s needs and conduct performance assessments to determine the gaps between current and desirable learner skill levels
Develop and conduct evaluations on the effectiveness of training programs and learning outcomes and apply recommendations for improvement
Develop, update and distribute training curriculum, guides, job aids and other written materials to customers and internal teams
Train new and existing internal staff such as Software Developers, Customer Care agents and Field Service Technicians
Participate in the evaluation of new products or new functionalities to existing products
Fully qualified to execute job/role accountabilities working independently on most aspects of work
Seek and provide candid and timely feedback to improve performance; share information in an open manner; foster teamwork and innovation by involving others in problem solving, decision-making and creative thinking
Ensure to respect and adhere to company policies and procedures

123

Training Specialist Resume Examples & Samples

Assist the Training Program Manager with all administrative requirements relevant to online and classroom-based training
Deliver assigned training content to participants and assist with Train-the-Trainer activities
Record results of evaluation and training
Assist with organizing training/activities by coordinating with project partners, reviewing participant lists, distributing training materials, monitoring trainees/students
Schedule meetings and manage participant logistics
Compile, organize and maintain records related to participant data
Assist Training Program Manager in planning, scheduling, organizing, and implementing training interventions
Responsible for small projects or multiple tasks within functional discipline
Works with moderate guidance on projects with short-term focus
Has a solid understanding of the fundamentals of the discipline and role—continuing to develop specialized knowledge
Superior oral and written communication skills
Customer Service mindset
Attention to detail and an ability to work with others
Ability to solve problems
Good organization, coordination, and observation skills
Flexibility in work hours in times of high work load

124

Training Specialist Resume Examples & Samples

Experience working with in the technology field
Experience with training production tools
Experience with broadcasting software and hardware
Industry certifications such as Adobe Creative Cloud, eLearning and Multi-media management
Bachelor’s degree or equivalent experience in project management discipline

125

Training Specialist Resume Examples & Samples

Teaches, facilitates and assesses training programs for WellCare University
Assesses instructional materials including training manuals, teaching aids, self-paced study and performance evaluation tools and provides appropriate feedback to Instructional Designer and Training Manager
Conducts research for needs assessments and provide written complete detailed recommendations to Manager of Training
Manages group dynamics through the use of “learner focused” environment and adult accelerated learning methods
Reviews all programs assigned and continuously ensure they meet the rigorous standards that are set forth by Manager of Training
Produces professional color presentations and training materials using MS Word, PowerPoint and other desktop publishing software
Coordinates and organizes enrollment of students, assemble necessary program materials, decoration/setup of classroom, shopping for supplies, catering and other functions related to WellCare University
Assists Manager of Training with tasks as required
Associate's Degree in a related field or equivalent work experience is required
2+ years of experience in making presentations to groups of five (5) or more is required
Experience with Government Programs, Medicare and Medicaid is preferred
Direct training and/or work experience with member services, claims, customer service, call center and/or health management organization is preferred
Experience in the following areas/competencies is advantageous: training and development HMO, managed healthcare or Insurance professional,curriculum development specialist, team leader for groups of 25 or more, online training or computer based learning professional, public speaker / seminar leader is preferred
Demonstrated interpersonal/verbal communication skills
Proficient in writing professional self-study books and scripted lessons
Ability to read large amounts of technical materials and extract key ideas for use in written / spoken lesson plans and programs
Microsoft Word is required
Microsoft Excel is required
Microsoft PowerPoint is required
Microsoft Outlook is required
Macintosh Illustrator is required
Macintosh Photoshop is required
Adobe Acrobate is preferred
Skilled at conducting internet research is required

126

Training Specialist Resume Examples & Samples

Develop instructional materials including training presentations
Bachelors Degree and a minimum of 4 years of related ISR experience
Military Intelligence technical training certificate
Experience in a DoD training environment

127

Training Specialist Resume Examples & Samples

Extensive knowledge of Customer Resource Center platform operations and ability to adapt to multiple computer applications
Proficient use of Microsoft Word and Excel software applications and ability to operate a variety of office equipment
Ability to maintain confidentiality, use tact and diplomacy; maintains professional dress and demeanor

128

Training Specialist Resume Examples & Samples

Effectively implement and/or facilitate learning programs,virtually and in-person, by defining expectations and measures before, during and after training that positions associates to support the needs of the business area, the division, and the firm
Establish and maintain relationships with business area leaders and associates to proactivley maintain learning materials and provide training solutions
Continually monitor and evaluate learning programs to ensure quality and recommend enhancements to embed the expected learning outcomes
Provide effective feedback to learners to enhance their ability to perform their job responsibilities and continue to develop
Through the consulting process, work in partnership with business areas to update learning materials and provide training and learning solutions that affect change and drive positive results
Assist in developing specific, measurable, attainable, realistic and timely learning objectives
Analyze learning content and participant feedback to modify or tailor program materials to meet specific needs
Maintain mutually beneficial and collaborative relationships within and across departments
Keep current on learning and facilitation trends as well as financial industry trends

129

Training Specialist Resume Examples & Samples

Maintain records of training activities and employee progress and monitors effectiveness
Two years of experience
Provide support for technical/instructional questions and issues from learners and branch mentors
Make regular weekly contact with learner via phone and/or email
Make weekly contact with branch mentor to discuss learner progress via phone and/or email
Work with LMS for addition, tracking and reporting of new hires progress
Facilitate occasional WebEx sessions on as needed basis
Contact HR and ROM (possibly CBM) for listing of new hires and mentor assignments
Regularly communicate with HR, Sr. ROM, CBMs, Training Contact, Trainer and/or Consumer Training Manager
Manage training process for Platform/Tellers (including BSL/BTL/Br. Mgr., Internal Promotions/External Hires)
Pre-register new hire associates for all instructor-led training, based on assigned position curriculum
Communicate with Market L&D Consumer Trainer to update class schedule/calendar as “needs” dictate
Train new Mentors based on Market need. (Facilitate “Mentoring the Regions Way” session)
Monitor Mentor’s performance by branch calls and new hire survey. Communicate results to Training contact

130

Training Specialist Resume Examples & Samples

Works with subject matter experts to identify goals and objectives which can be taught through media presentation; based on input, determines scope, methodology, range and nature of media training programs
Identifies, develops, implements, and conducts training and instruction of technical-based subject matter related to computer hardware/software, communications, local area networking, Internet, video imaging, business processes, and Government regulations
Designs, develops, prepares and refines training curriculum and course materials for various classroom and other instructional environments. Writes training documentation and standards of operation (SOPs)
Plans, develops and tracks metrics to determine effectiveness in instruction, meets with trainers and managers to improve presentations and to plan re-training as required
Conducts training requirement surveys and designs curriculum in response to specific system training requirements during the life cycle. Ensures program administration needs are met including communications, enrollment, scheduling, material production, and participant tracking using the Learning Management System
Performs data entry of tasks and collaborates when necessary with outside entities
3 years of directly related experience in the development and delivery of technical training programs with at least a total of 4 years of professional work experience
Experience working with NIH scientific community

131

Training Specialist Resume Examples & Samples

Develop, coordinate, and facilitate trainings sessions as needed
Familiar with Lean Principles
Proficient with MS Office Outlook, Excel, Word, and PowerPoint
Previous experience with MES and Oracle a plus
Associates degree required

132

Training Specialist Resume Examples & Samples

Collaborate with internal Subject Matter Experts (SMEs), Customer Experience leadership, product and product marketing teams to design and develop training plans and schedules for a global audience
Review and revise all training and content based on vendor feedback and product updates
Manage training dates for on-time delivery based on deadlines and priorities
Bachelor's degree required in Instructional Systems Design or Instructional Technology; or an equivalent combination of education, training, and experience
Knowledge of a Call Center environment and the needs of customer service representatives
2 years of experience creating training materials for online and in-person delivery using a broad range of tools and technology
Knowledge of instructional design methodology and adult learning principles
Ability to develop relationships with subject matter experts, gather and organize necessary information, and produce quality training materials
Ability to work well independently in a fast-paced environment
Flexibility and ability to be a team player are critical

133

Training Specialist Resume Examples & Samples

Bachelor's degree in laboratory science, business, or health-related field
1-2 years PK laboratory and/or phase I clinical research experience
1-2 yrs of teaching/training experience in a clinical setting or 2 yrs informal training experience
2 yrs experience in specific area of expertise
Ability to assess the needs of the facility and the employees and create teaching plan/process and opportunities that meet those needs
Ability to assess the strengths and weaknesses of a given employee
Strong organizational, interpersonal, written and verbal communication skills
Ability to effectively train employees with different skills and experience levels
Effective mentoring skills including effective feedback skills
Ability to manage multiple tasks and priorities under constantly shifting schedule
Proficient computer skills: Word, Excel, PowerPoint

134

Training Specialist Resume Examples & Samples

Interacting to the user teams to identify, plan, and implement the integration of cutting edge technologies into training exercises
Specifying logistics support requirements, software integration, interoperability, testing, training and worldwide fielding of systems
Operation, training, maintenance and sustainment of the designated systems with Video and Speaker Identification (VSID) capabilities at both CONUS and OCONUS locations
Updates to training materials, lessons learned, Tactics, Techniques and Procedures (TTP) and Concept of Operations (CONOP) associated with voice identity exploitation services operations
Performing replication / distribution activities, and field installations; 24) providing user support, and software version training
Training users during operational deployment and validation events. The contractor shall submit the Weekly Significant Activity Report (WSAR) for works associated with the liaison support to customers / users at the sites
Reviewing current functionality to provide recommendations on new / modified features for improving the utility of the training
Enhancing training for site soldiers / users on a quick-reaction capability that better supports the system in the field and potentially reduces reliance on reach-back and in-field contractor support
Conducting training sessions in the classroom and hands-on training for the new equipment training and the designated Government systems
Developing the training materials for the operators with the required processes and procedures including operator and maintenance manuals and training packages
Exploring, inserting and transferring the latest intelligence technology including risk and vulnerability assessments; planning, installation, and training in support of current and future operational requirements from soldiers
Preparing, reviewing and updating the administrative documentation to include presentation support, database updates, facilities/resources assessments, training and DEMO scheduling management in support of the designated laboratories
Associates Degree and minimum of 5 years of training experience OR High School Diploma/GED with 10 years of training experience
Candidate must have experience in conducting the research necessary to develop and revise training courses and prepares appropriate training manuals

135

Training Specialist Resume Examples & Samples

40% - Delivers training programs for new and current hires in the ACCC in coordination with the Training & Quality Manager. Helps develop new training materials as needed, covering a range of topics from issues handling to brand-related inquiries to delivering high touch service. Stays abreast of new training technologies and practices in the field to keep training fresh and applicable. Works with Training & Quality Manager to ensure that all teams, all shifts receive the same training
40% - Works directly with Brand Education executives to schedule and deliver brand training. Documents all information, prepares and stores reference files for all reps. Works to disseminate all brand information to representatives not able to attend training. Works with the Operations Supervisor to develop and publish reference materials for the regional knowledgebase. Develops and distributes an annual brand training calendar
15% - Collaborates with Quality & Productivity Supervisor to review quality ratings and tailor brand information dissemination and training. Regularly reviews all brand information contained in knowledgebase and ensures consumer responses are accurate and up to date
5% - Reviews policy and procedure documentation to ensure that all training materials reflect current procedures and that all employees are properly trained. Identifies and implements new training and quality protocols for the ACCC. Performs other duties as required
Bachelor’s degree in a business related or science field
Previous supervisory experience in a consumer communications or like specialty. Minimum of 1-3 years
Excellent analytical, oral and written communication skills; must be very well organized and responsive to employee requests. Possess excellent judgment, tact, diplomacy and flexibility
Computer skills including MS Word, Outlook, Excel and PowerPoint
Schedule flexibility is a must. Some nights, weekends, and holidays may be required

136

Training Specialist Resume Examples & Samples

5 years of experience of Industrial Electrical and Instrument Experience
2 years of Instructional Design and facilitation experience
Proficient in the use of Microsoft Office Suite
Demonstrated ability to work in a team environment

137

Training Specialist Resume Examples & Samples

Member of an Organization Impact Assessment Team and reports to the Senior Training Specialist (TRN52)
Interacts with the System Integrator Blue Printing Team to ensure a proper understanding of IPPS-A roles, permissions, and provisioning
Position requires a willingness to travel
Incumbent must continually interact with training developers and the IPPS-A Strategic Communications Section to ensure effective understanding of roles
5-7 years of related experience
Minimum of 2 years’ experience in Oracle PeopleSoft or like Enterprise Resource Planning (ERP) with a good understanding of provisioning, roles, and permissions
A good understanding of Army Human Resource organizations and Army HR doctrine
Knowledge of Army Personnel Services Delivery Redesign (PSDR)
Training and Doctrine Command (TRADOC) policies, guidance, standards, and procedures for implementation of automated systems training, to include Self-Development Training, Agency NET and Operator NET; experience preferred
Experience of an Army military personnel or pay system

138

Training Specialist Resume Examples & Samples

Own and implement the New Employee Orientation program for Hyderabad. This will involve logistic coordination, training resources including trainers, training rooms and managing vendors, training tools and systems and ensuring timely payment of invoices
Support facility set up for all classroom delivery of Corporate and GSC L&OD professional development calendars in Hyderabad
Manage and maintain all training related MIS for Hyderabad site and India level GSC programs
Manage and timely report out of all Corporate Sector training metrics

139

Training Specialist Resume Examples & Samples

Research, write and create material to include user guides, tip sheets, computer based training modules and other training materials
Coordinate and maintain schedule of classes, seminars, and open forums to be offered on a monthly basis
Facilitate class seminars, orientations and open (ask the trainer) forums
Provide phone or one-to-one desk-side support of software related issues and/or question & answer regarding the use of software or computer applications
Utilize Remedy in providing user assistance
Create, conduct and assess training evaluations and needs assessment surveys
00-02 years w/Bachelors Degree
06-08 years w/High School Diploma

140

Training Specialist Resume Examples & Samples

Provide instruction to weatherization students in the classroom and in the field using innovative, effective, and measurable methodologies, and instruct agency and the Office of Energy Assistance (OEA) staff in field settings using specialized diagnostic equipment. This equipment can weigh up to 50 pounds and must be lifted and carried
Assist with curriculum development based on ICRT needs including developing, revising and evaluating ICRT curriculum materials/training modules/exercises including exploring new training methodologies to incorporate into existing instructions program
Engage students in problem solving and critical thinking to make subject matter meaningful, responding appropriately to evaluations and feedback for improvement purposes
Employ subject matter expertise to present instructional content in an effective and articulate manner while recognizing and responding in a flexible and professional approach to the needs expressed by students
Use and further develop practical weatherization and energy-related knowledge and skills for instructional use
Gain and maintain certifications for use as an instructor and proctor
Proctor online and field certification tests
Attend and present at practitioner conferences
Assume additional appropriate instruction related duties as assigned to further the mission of the institute
Three or more years of professional experience in the building trades, building performance, or energy-related field
Experience delivering presentations, training, or instruction to others
Practical and relevant knowledge and skills in the building trades, building performance, or energy-related field
Ability to communicate effectively with supervisors, students, and peers; strong interpersonal skills
Must possess the ability to
Bachelor's degree with a major or minor in building sciences, e.g. engineering, construction management, building construction, etc

141

Training Specialist Resume Examples & Samples

Must have a minimum of a High School Diploma or GED. A Bachelors degree in a relevant field of study is desired
Must have served in the US Navy, preferably aboard surface combatants and/or amphibious warships in the surface fleet, and demonstrate extensive and detailed knowledge of naval shipboard systems maintenance and operations
Must have experience as a Navy Instructor and have certification as a Master Training Specialist (MTS)
Must have a minimum of 5 years experience of instructional design for the U.S. Navy Interactive Learning Environment (ILE)
Must have a minimum of 3 years experience in media production techniques and methods
Must be detailed oriented and highly organized
Must be proficient in Microsoft Office Suite

142

Training Specialist Resume Examples & Samples

Create and develop distance learning using multimedia development tools
Edit documents using a set of vetted guidelines
Collaborate with a creative, synergetic team
Provide subject matter knowledge to other teams
Maintain project documentation
Produce professional quality work within tight deadlines and evolving priorities
Partner with other subject matter experts to obtain information, validate content, and evaluate the effectiveness of course delivery
Utilize training tools and technologies to deliver cutting edge design solutions
Bachelor's degree and 12 years of experience (additional years of experience can substitude education requirement)
Work and interact with others in a structured/team environment
Accuracy and attention to detail and good organizational skills
Self-motivation and a self starter
Ability to work in a fast paced environment with challenging priorities
Experience with at least one of the following: TechSmith Camtasia, Articulate Storyline, Articulate Presenter, Adobe Captivate, WebEx
Excellent editing skills

143

Training Specialist Resume Examples & Samples

Perform needs assessment and gap analysis; proactively identify training needs and presents recommendations for targeted training solutions
Design, develop, and deliver learning experiences using multiple training methodologies based on sound instructional design principles to include traditional instructor-based classroom learning, e-learning/m-learning courses, and other learning aids, tools and resources that promote an overall creative and interactive learning experience
Evaluates effectiveness of Catalent Winchester’s training programs by using pre/post-test measures, interviews, and examining various records/reports; and recommends modifications to training as appropriate
Conduct train-the-trainer sessions for OJT trainers and training department personnel
Collaborate with other team members to leverage existing materials to ensure consistency, quality, and continuity of training programs
Assist in training other departments related to new/updated procedures
Assist in the management and currency of Standard Operating Procedures as required
Knowledge of instructional design and methods (ISD-ADDIE), adult learning theory, and evaluation methods
Experience in role and scenario-based instructional course development
Knowledge and ability to develop learning assessments based on the Kirkpatrick model of measuring training effectiveness (Level I, II, III, & IV)
Experience delivering effective classroom and online training
Effective communication skills. Must have the ability to communicate verbally and in written form with all levels of the organization
Must possess the ability to work in a deadline-driven environment
Must possess the ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form and to communicate to a group or individuals
Completion of administrative duties as indicated by position
Data entry and use of computer user interface tools including mouse, keyboard and any other applicable instruments

144

Training Specialist Resume Examples & Samples

Is responsible for the organization of the following types of training: On-boarding training, Ethical Conduct, Quality Policy, EHS training, 5S +1, language courses
Is responsible for compliance with the Quality Policy TE in assigned areas
Cooperates on the preparation, organization and implementation of the adaptation process for new employees
Organizes the necessary legal training (cranes, forklifts, work in heights, electrical and others according to plan training) at the required frequency
Monitors and evaluates the effectiveness of implemented trainings
Organizes other essential trainings according to the instructions of the Training Manager
Ensures detailed documentation of all executed trainings and is responsible for its archiving according to the relevant internal regulations
Updates the HR training plan on monthly basis and evaluates training
Monitors the tracking of skills matrixes for individual departments
Cooperates with the Training Manager in organizing external training
Provides necessary support materials and teaching aids including tests for verification of knowledge and skills for trainings
Cooperates on the processing of training projects and methodological materials needed for training
Respects the rights and obligations arising out of internal regulations Tyco Electronics Czech
Ensures the administration of occupational health care system in cooperation with internal trainers and supervisors including monitoring the required periodicity and other requirements of and medical examinations

145

Training Specialist Resume Examples & Samples

Assist manager in creating training scenarios when necessary
Delivers training to Warehouse & Dispensing Technician and other Materials Management personnel; and provides individual assessment on the performance of each person’s aptitudes prior to deployment into active Warehouse & cGMP Warehouse & Dispensing facilities
Organises and schedules the training plan for newly hired WDTs and other Materials Management personnel, and organises cross-training for existing WDTs and other Materials Management personnel
Processes necessary documentation to track individual’s training progress and maintains records
Coordinates acquisition of materials, resources and equipment necessary to achieve training goals
Delivers retraining to Warehouse & Dispensing Technicians and other Materials Management personnel, when applicable, as a corrective action for deviations
Monitors current practices and identified issues to design and develop improvements to training content and delivery for the function
Works with other Regeneron Training Specialists to leverage common training requirements and align on best practice approaches to training design and delivery
Requires Bachelor’s degree in related field with 3+ years relevant work experience. May substitute relevant experience in lieu of education requirements
Experience in a GMP environment essential

146

Training Specialist Resume Examples & Samples

Bachelors in technical function or education
Knowledge of FDA/QSR requirement & quality systems. Pharmaceutical and/or Medical device experience required
Completion of a “Train the Trainer” course preferred
Strong Computer & Information Technology Skills (Windows, Word, Excel, Access, Power Point, Project, Visio, statistical software usage & principles.)
2-5 years quality experience, with experience in pharmaceuticals or medical devices required

147

Training Specialist Resume Examples & Samples

Implement site training program strategy, ensuring proper alignment with Regulatory and Corporate requirements, as well as Site business needs
Responsible for the development and deployment of the Site Annual Training Plan
Establish standardized methods of training using a diverse range of training materials
Develop and maintain with Subject Matter Experts (SME) and/or subject matter trainer, the training outlines and training matrices for the different departments in alignment with the site training strategy
Develop with SME and/or subject matter trainer, training documents for operation and cleaning of manufacturing, site services, laboratory, IT/Automation, HR and Corporate training
Ensure proper systems for maintaining training documentations are in place and adequately supported, including system ownership for LMS
Oversee and be involved in site-wide training
Communicate and work with site functional teams to coordinate and schedule training and certifications
Maintain competent, professional platform training and facilitation skills
Research external and internal resources for existing materials that meet needs or address skill gaps
Develop key indicators that measure the value of training in terms of performance improvement or behaviour change
Co-lead site training council
Active involvement in organization development activities so as to be an effective agent of change in the organization
Principal liaison for NTO TechOps training network

148

Training Specialist Resume Examples & Samples

Develop and periodically update all current customer training course offerings and explore opportunities for development of new courses
Develop training materials in support of current training courses methods, plans and make available to all training staff and sales teams
Provide pre-support to sales teams with training, installation of systems on demo trails, pre-sales training for customer on demo trails and deliver presentations to potential customers
Provide post-sales support to Sales Team with scheduling and coordinating trainings with customer, run installation training, do configuration of default settings, go-live support and do refresher course post installation
Development and delivery of office based training courses
Development and delivery of tailor-made courses at customers site and in GE Healthcare training facilities
Assist in trade exhibitions as required
Provide customers that need support with application issues and ordinary questions. Support customers with ordering questions
Participate in training seminars to provide trainings and presentation skills to all Trainers inside GE Healthcare
Support business to increase NPS
Excellent product understanding and connectivity understanding
Very good insight in the healthcare market
Additional qualification in Sales or close to sales jobs
Excellent communication and moderating skills,
Ability to communicate using English (or local language)
3 to 5 years experience in training/personnel development department
Commercial/business administration background
Preferably trained in train the trainer courses, passes exams as trainer and/or coach
Entrepreneurial thinking

149

Training Specialist Resume Examples & Samples

Evaluate current training programs for effectiveness
Design, develop and implement training programs, as requested
Coordinates and conducts training workshops and webinars
Supports division leaders with defining and implementing training plans through the Learning Management System
Partnering with area leaders to ensure compliance to required training
Supports new hire training and onboarding, front-line supervisor training and employee development
Knowledge of training and development best practices (e.g. learning theory, motivation theory, and new materials, developing training programs, etc.)

150

Training Specialist Resume Examples & Samples

Works in partnership with other departments regarding resolution of issues and concerns
Identifies areas of improvement in respect to training within the BSSC. This is accomplished by spending quality time in each department
Performs additional tasks as assigned with a positive attitude
Promote teamwork within departments and the BSSC as a whole
Follows chain of command when questions/issues arise

151

Training Specialist Resume Examples & Samples

Must be team oriented. Position is team based and behaviors are heavily weighted in overall performance
Ability to work closely with Agents, Management, and Business Partners
Create, prepare and deliver classroom-based training programs. Responsible for the administration and scheduling of all training programs
Acting Supervisor during New Hire training programs
Deliver Foundational training programs
Develop and automate material for Weekly Training program
Track and report training hours for trained program
Support quarterly recruiting efforts through participation in the interviewing and decision making process (as needed)
Evaluate agent skills and behaviors in order to identify training opportunities
Utilize both reinforcing and corrective coaching skills when providing Agent feedback
Provide feedback to Management on individual performance issues that will benefit the Performance Management process
Serve as primary point of contact and SME for all departmental training issues
Process map all processes and procedures
Identify and recommend areas of opportunity for improvement in processes and procedures
Offer training support and evaluation for new business opportunities or new programs / promotions
Responsible for the continued growth and maintenance of the Knowledge Management Tool
Attend weekly Training Organization Staff Meetings
Additional duties and responsibilities may be assigned as needed
1+ years of experience working in call center environment
Ability to travel to various locations Domestic and International
Must demonstrate proficiency in skillset
Strong observation and researching skills. Trainers must be able to identify learning opportunities and tailor training to participants
Ability to work and make decisions with minimal supervision
Excellent oral, written, and formal presentation skills required
Must exhibit required Motorola Solutions Behaviors (listed below but not limited to)
Ability to maintain a positive attitude in a high stress / fast paced work environment
Adaptive and flexible: Training Organization goals are constantly changing and re-prioritized. Individual who is willing to learn and make recommendations for improvements
Exceptional interpersonal skills required
Exhibit strong ownership and follow through
Strong determination in the face of challenges. Demonstrates high degree of drive and determination
Must have strong organizational skills and the ability to handle multiple tasks
Effective time management skills required
Focused individual who understands the value of excellent customer service and the impact to business if customers are not properly supported
Confident individual who is willing to assume responsibility
Individual contributor and team player
1 - 3Want to create a job search agent? Send this job to a friend

152

Training Specialist Resume Examples & Samples

A solid understanding of adult learning principles, potential roadblocks to learning, and associated solutions
Ability to understand and adapt to various audiences within the Organization (diverse individuals, groups, and levels of expertise)
Logical problem-solving approach, ability to clearly communicate business problems and proposed solutions to the client
Strong interpersonal and communication skills, with the ability to present in a group setting
Experience building internal and external relationships, and mitigating past difficult personalities or situations
Self-motivated to develop and maintain skill set and product knowledge
Professional self-starter, able to work collaboratively with others
Understanding of Environmental, Health, Safety or Quality considered an asset
Minimum 2 - 5 years of experience delivering training material to individuals and groups
Minimum 2 - 5 years designing training material focused on adult learning
Software Training experience is an asset

153

Training Specialist Resume Examples & Samples

Design, build, and deliver computer or web-based training programs that may be accessed at any time by authorized F-35 users
Oversee the creation of training manuals, presentation materials and courses of study related to the operation and maintenance of IT and F-35 support systems
Preparing material for onboarding F-35 personnel
Conducting preliminary onboarding training, including initial provisioning of user’s CACs and ensuring initial connection to the F-35 network
Delivering laptop or desktop hardware on day one to onboarding personnel
Deliver electronic hand receipt to onboarding personnel and ensure it is properly signed and returned
Uploading electronic hand receipt into the Remedy (or other database) system
Updating the arrival/departure database as required by F-35 procedures
Preparing other training material as required to meet mission objectives
Conducting in-person or web-based training classes
Preparing training flyers, cheat sheets, tips and techniques, manuals, presentations, and other material for post training class use
Proven experience in establishing training needs, developing training goals and objectives, and providing metrics to prove training effectiveness and efficiency

154

Training Specialist Resume Examples & Samples

Must be knowledgeable of and experienced in the formulation and execution of organizational training programs for technical organizations
Must be experienced in the assessment of training requirements, identification and evaluation of training alternatives, formulation of training courses, and development of requisite training materials and documentation
Must be experienced in the development and employment of a variety of training approaches including: traditional classroom, programmed learning, hands-on training using test beds and simulators, and video, audio, and computer aided training
5.1-Travel, 3.1.5.3.3-Tech Exchange Meetings, 3.1.5.4 Contractor/Sub Communications with Gov, 3.2.2.1.2- Evaluation, Analysis & Recommendation of New Pre-Planned Product Improvements & Technology Insertions, 3.2.2.1.12-FMS Case Support, 3.2.2.2.1-Assess Architectural/ Implementation SW Changes, 3.2.2.2.4-Update Sys/SW Docs, 3.2.2.2.7-IPT WGs, Tech Reviews & Program Reviews, 3.2.2.2.11-Transition Systems from Dev to PDSS, 3.2.2.2.14-Emerg SW Response, 3.2.2.2.17-Develop/Modify Trng Mat, (3.2.2.217.1- 3.2.2.2.17.3)

155

Training Specialist Resume Examples & Samples

Supporting new associate onboarding
Create follow up training to ensure knowledge retention and identify gaps
Moderate travel may be required up to 25%
Knowledge of Risk Management Operations preferred
Experience supporting an analytical environment preferred

156

Training Specialist Resume Examples & Samples

Participates in the creation of self-paced training and tutorials for clients and on-site festival staff (i.e. videos, webinars, etc)
A minimum education level of: High School Diploma (Bachelor of Arts/Sciences Degree preferred)
2-4 years of related work experience in instruction or training
Advanced organizational skills
Strong verbal and written communication
Exceptional public speaking/presentation skills
Computer skills in presentation software and word processing (Microsoft Outlook & Word)
Working knowledge of instructional design
ASTD certification preferred
Experience with web delivery tools preferred

157

Training Specialist Resume Examples & Samples

Delivery – development and measuring all employee’s training needs
Design and updating of training content – training needs analysis, updating materials, creating modules, managing logistics and coordination of training
Creating training modules – Budgeting and tracking, Building of training modules based on analysis and recommendations
Knowledgeable of learning practices and training methods
Presentation, classroom facilitation skills required
Analytic and problem solving skills

158

Training Specialist Resume Examples & Samples

Lead delivery of training initiatives, including disease state/clinical/product knowledge, selling skills, field coaching and leadership development
Collaborate on key product launch initiatives with the internal team including Worldwide Design & Development, Worldwide Sales Learning colleagues, Marketing, Sales Management, and matrix partners, along with any appropriate external co-promotion partners
Implement initial and advanced training curricula for field representatives, key account managers and first-line managers
Support the local training content approval process in accordance with company policy
Ensure ongoing analysis of field training needs based on current and future requirements of the business and changing internal/external environment
Contract with local HR L&D Department to align Field Force training initiatives with HR strategy and objectives
Develop and monitor metrics to evaluate the success of training and meeting interventions and contract on an ongoing basis with Business Unite Leads to ensure delivery meets business needs
Respect legislation, regulations, business rules and standards of conduct and ethics governing BMS
Ensure that all adverse drug events are reported in a timely and efficient manner as per BMS Policies & Directives
Bachelor’s degree in science, business administration or a related field
Minimum of five (5) years of training and sales experience in the pharmaceutical industry
Developing strong product and disease state knowledge, and marketplace knowledge
Demonstrated ability to work effectively with matrix teams (Medical, Legal, Marketing, Sales, Compliance, Operations)
Strong communication (English and French), organizational and interpersonal skills, and proven project management experience
Available to travel around 10% of the time
1604977

159

Training Specialist Resume Examples & Samples

Oversees FSA’s, FST’s duties at all sites in their region
Counsels FSA’s, FST’s annually and sets priorities for all site in their region
Assist Customer within their region with human resources, manning, and planning
Assist Customer within their region with on-site requirements
Ensures quarterly inventories are being conducted (Jan, Apr, July, and Oct) for all sites in their region
Ensures mandatory training is being conducted
Arrange for on-site training for sites within their region with training and standardization team
Approve FSA’s, FST’s Timesheets and monitor vacation scheduling of employees within their region
Monitors commendation recommendations of employees within their region
Identifies employees within their region interested in OCONUS assignments
Ensures work levels are sufficient at all sites in their region
Moves people within region and coordinates with other regions to assist in surges and working backlogs
Ensures timely and complete data submission for all sites in their region
Identifies data points used for Sample Data Collection efforts
Ensure data collection processes and procedures are adhered to at all sites in their region
Maintains units training schedules of sites within their region
Reports any changes of senior leadership within their region and helps coordinate site visits
Monitors and makes corrections to bi-weekly reports from sites within their region
Represents Program Manager at site visits in the event the Program Manager cannot attend
Prepare and submit a trip report of observations and recommendations for their region
Execute and monitor the management directives of the Program Manager
Ensure program personnel within their region are receiving appropriate logistics support
Ensure all corporate policies and procedures are properly adhered to by program personnel
Provide primary liaison between program personnel and PM/APM’s
Understand Statement of Work (SOW) and fulfilling contract requirements
Attend periodic phone conferences
Execute duties at their particular location
Experience managing large programs and systems
Experience in developing strategies for employing Regional Assets to provide Direct Support
Experience in capture management and proposal submission
Experience in understanding the mission and vision of SEC FSD
Oral and Written Communication Skills
Listening Skills
Interpersonal and People Skills
Switchboard or Computer Operating Skills
Ability to use PC
Project Management Ability and Skills
Public Speaking Skills
Analytical and Critical Thinking Skills
Negotiation Skills
Multi-Tasking Ability
Ability to use MS Office
Leadership Skills
Presentation Skills (using Powerpoint)
08-10 years w/High School Diploma

160

Training Specialist Resume Examples & Samples

Prepare periodic financial reports pertaining to budget, funding, obligation and expended dollars; staffing metrics, labor budgets and expenditures
Provide variance analysis for internal and external use in accordance with current federal law, regulations and professional standards
Ensure all adjustments, recurring, reversal adjusting, reversal occurring, project transfer and multi-job allocation entries are correctly posted to the General Ledger
Provide analysis and evaluation, including quantitative and qualitative techniques, in order to perform cost analyses, monitor budget execution, provide sound budgetary advice to government managers
Regularly update official systems of record and internal tracking systems, customer billing system, and/or invoice tracking system in use by government client

161

Training Specialist Resume Examples & Samples

Assist with updating the mandated statewide annual refresher topics, and ensure the content meets regulatory requirements
Provides technical assistance related to developing and updating training policies and manuals
Inform employees and program managers of available training and educational opportunities
Engage in face to face oral communications with trainees and other agency staff on a group or individual basis
Provide instruction in nursing, treatment and health care subjects specific to employees responsible for the care of the individuals we serve
Incumbent of this position provide specialized instruction in nursing, treatment and health care subjects specific to employees responsible for the care and custody of vulnerable populations in institutional and community settings

162

Training Specialist Resume Examples & Samples

Develop structured curriculum and other required training materials
Identify training and development needs within a company through job analysis, appraisal schemes or through frequent consultation with the Subject Matter Experts (SMEs)
Execute training plans by efficiently coordinating all training resources. Resources include the trainers, training materials, and training rooms
Constantly monitor and revise programs to ensure relevance, practicality and suitability
Maintain personnel training and administrative records. Reports progress of training activities to project management on a regular basis
Develop and utilize tracking tools for maintaining records and reporting KPI’s
Prepare management reports, overview analysis and statistical information on training programs
Bachelor’s degree in Human Resources, Education, Training & Development or equivalent
Minimum 3-5 years of related experience
Should have a broad experience in blended training methods
Well-developed communication skills
Technical Writing experience a plus

163

Training Specialist Resume Examples & Samples

Provides feedback to managers of the progress and aptitudes of trainees
Serves as a Subject Matter Expert for Dealertrack products
Assist in developing and maintaining testing and certification tests and questions for Customer & Team Member certification course content & materials for team member training and certification program, including materials, instructor guides, reviews, activities, training companies
Identify new training opportunities for Service teams
Listen to client needs and address in a timely manner
Establish strong business relationships

164

Training Specialist Resume Examples & Samples

Implement and/or Facilitate learning programs, virtually and in-person, and support learners through the completion of the learning plan by defining expectations and measures before, during and after learning training that positions associates to support business area needs the needs of the business area, division and firm
Monitor and evaluate learning programs to ensure quality effectiveness and recommend enhancements to achieve expected learning outcomes
Through a consulting process, work in partnership with business areas to evaluate overall training effectiveness and recommend solutions to enhance
Partner with impacted business areas to update learning materials
Assist in developing effective, measurable specific, measurable, attainable, realistic and timely learning objectives for programs supported
Analyze learning content, data, and participant feedback to modify or tailor program materials to meet specific needs
Keep current on learning and financial industry trends

165

Training Specialist Resume Examples & Samples

Deliver compliance training in classroom and virtual environments
Partner the business to identify the skill gaps in managing compliance and conduct risks
Support risk control subject-matter experts to develop communication and training content and events
Provide management with the insight, tools and information to track engagement in training initiatives

166

Training Specialist Resume Examples & Samples

3-5 years’ experience as a trainer/instructional designer working in a professional environment with an understanding of adult learning theory
Bachelor’s degree in related field or equivalent
Experience with software or technical training
Self-starter with an ability to take on a project with minimal supervision
Strong project planning and project management skills
Ability to customize content for a variety of use cases and audiences
Ability to share ideas and collaborate with people from across the organization
Must be able to work independently with strong time management and organizational skills
Ability to prioritize, multi-task, and work within tight deadlines
Ability to explain technical concepts in non-technical terms
Excellent PowerPoint design skills
Previous experience with content authoring tools (e.g. Adobe Captivate, Camtasia)
Previous experience with a learning management system (e.g. Cornerstone OnDemand)
Possesses a can-do attitude, able to work collaboratively on a team, and be flexible in their approach
Must be able to handle feedback and make content changes with a focus on producing the highest quality end product
Excellent customer service and organizational skills

167

Training Specialist Resume Examples & Samples

Specifically the candidate maintains instructional training materials in various formats including but not limited to instructor-led, self-paced web-based, distance-learning and computer-based technologies
May be responsible for training customer service representatives to handle customer contacts, involving customer records, maintenance and provision, service order negotiations, and credit work
May also train customers in the use of equipment
Lead courses to a variety of clients, partner with clients closely to achieve common service goals and teams closely with Design to upgrade course materials
Provides coaching to students and other employees on creating development plans and measures progress
Works with the designer, provides input into the design of courses
May assist in delivery of customized development workshops for clients. Capable of developing technical training programs for operations and maintenance personnel
Develops course work in coordination with systems developers and architects. Capable of working independently and able to innovate in web development for self-training

168

Training Specialist Resume Examples & Samples

College graduate
3-4 years of progressive experience in training and development, preferably in a BPO industry
With previous experience in providing customer support to clients
Has experience identifying coaching and training opportunities for both new and experienced employees
Willing to work on night shift and holidays
Strong working knowledge of MS Office Suite
Highly developed presentation/facilitation skills with an ability to "think on your feet" and communicate complex content to professionals
Strong communication skills; both verbal and written
Able to understand and empathize with customer concerns/issues and committed to providing quality results
Able to apply discretion resulting in appropriate/ desired resolutions
Can effectively diagnose internal and external customer needs and knows how to design educational programs to meet those needs
Able to identify and finds solutions to potential trainings problems and service issues which may be systemic to the organization
Understands the basic principles of coaching others
Detail oriented, self motivated and can work independently
Demonstrates project management skills

169

Training Specialist Resume Examples & Samples

Designing and developing self-study materials, classroom training and associated coursework, lesson plans, student guides and manuals
Determining pass/fail criteria for training courses and recommending corrective/coaching paths
Delivering/facilitating training in a classroom environment as well as non-classroom environments (e.g. field training)
Partnering with front line employees and management to identify training gaps (needs assessment and job/task analysis) and resolve all training issues; assisting in managing the training budget
Evaluating and maintaining all training materials; creating, monitoring and reporting associated training metrics to measure training goals and progress
Determining major project milestones and deliverables
Attending grid communication and safety meetings throughout the organization
Providing subject matter expertise on changes and improvements to work processes and procedures
Participating as a member of the Powerline Trades management team
Promoting and maintaining a safety conscious work environment by following Edison safety protocols and safe work practices and performing other responsibilities and duties as assigned
Ordering tools and materials for training
Scheduling adjunct instructors to assist in the instruction of curriculum
Experience working as a transmission or distribution lineman
Four or more years’ experience with the work methods, tools, policies and procedures related to Distribution electrical systems
Four or more years’ experience climbing poles and working with underground and overhead Distribution line construction
Bachelor's Degree in Education, Instructional Design, Business, or related technical discipline or an equivalent combination of education, training, and experience
Demonstrated experience working with cross-functional workgroups
Demonstrated proficiency with PC applications, including Microsoft Word, Excel, Access and PowerPoint
Demonstrated ability to follow Edison safety protocols and safe work practices
Typically possesses four years of experience in designing, developing or delivering technical training courses (i.e. Extra High Voltage Hot Sticks, Bare Handing, Underground Splicing, Basic Climbing,
Lineman Ad Hoc Skills, and Helicopter Long-Line Work)
Demonstrated experience with the instructional design process
Demonstrated experience presenting/facilitating technical training courses as well as determining pass/fail criteria and corrective/coaching paths
Demonstrated experience consulting with clients, including independently identifying client needs, developing action plans, identifying deliverables, and presenting results
Must demonstrate the ability to integrate work across relevant areas, develop the business and services to enhance customer satisfaction and productivity, manage risks appropriately, develop and execute business plans, manage information, and provide exceptional service to internal and external customers
Must demonstrate effective resource and project planning, decision making, results delivery, team building, and the ability to stay current with relevant technology and innovation

170

Training Specialist Resume Examples & Samples

Prepare training needs assessment based upon training needs extracted from employee development plans, focus groups, job observation and/or consultation with managers and functional Subject Matter Experts (SMEs)
Maintain and improve the training procedures, process and metrics
Collaborate with supervisors and SMEs to identify and assess employee training needs
Ensures Manufacturing Leads/Training Coordinators follow the training procedure and stay current with certifications based on industry standards, contractual agreements, qualifications and recurring training
Coordinate Annual Compliance training and New Employee Orientation
Develop on-boarding plans in conjunction with hiring managers for all new hires
Develop and maintain skills matrices for manufacturing positons and coach supervisors to actively use to develop employees
Write training grant application and administer grant processes and submit documentation to secure the funding
Create collateral materials to support training such as, but not limited to: facilitator guides, participant workbooks, handouts, presentations, and e-learning modules
Maintain and improve training database and reports to ensure accuracy in regards to training matrices and employee training folders
Conduct training sessions as required based on company needs such as Train-the-Trainer for Manufacturing Trainers, Supervisor Training and New Employee Orientation modules
Researches training materials and prepares or recommends purchase from vendors
Prepare evaluative reports on training program effectiveness and budget
Participate in customer and internal audits to demonstrate training compliance
Design manufacturing training support materials as required
Participate in company Employee Engagement Initiatives
BS Degree in Business, Education or related field
Directly related training experience in a manufacturing environment preferred
Experience interacting with external customers preferred. AS9100 audit experience a plus
Demonstrated experience in Training needs analysis, curriculum development and instructional design required
Ability to communicate effectively, both verbal and written. Good stand-up instruction skills
Demonstrated computer skills and working knowledge of Microsoft Office applications

171

Training Specialist Resume Examples & Samples

Develop and deliver standardized system and process training via classroom and other methods. This may include travel to other distribution center sites. Develop, maintain and update training program and materials to reflect updated systems or processes
Review quality and performance records to determine opportunities for review and retraining needs that may be associate specific
Respond to specific training requests by leadership team or quality
Maintain training records
Other functions may be assigned periodically as determined by management
BS/BA degree or equivalent; or 6-8 years relevant working experience
0-2 years business experience. Operational process and systems experience preferred
PC skills; Microsoft Office programs; training delivery and platform skills
Self-starter and team player; Ability to work with cross functional departments to research and resolve issues

172

Training Specialist Resume Examples & Samples

Coordinates all training projects from start to finish, including, needs assessment and analysis of needs assessment, curriculum design and development, assembly of training material, role-play, standup training, evaluation, etc. Responsible for effectively educating Providers and clinical staff on applications and systems
Provides and supports company initiatives by training soft skills courses, office applications, customer service, presentation skills, teambuilding, and diversity. Prepares and maintains a variety of training material, metrics reports and files
Exercise judgment to organize and plan training sessions and to ensure each session is tailored to the individual division needs in respect to practice workflow and procedures. Facilitates and instructs a variety of training programs. Coordinates training sessions to ensure conducive to learning environment
Adheres to policies, procedures and regulations
Work with Applications team to test new application features, upgrades, and system implementations. Ensure modifications to systems meet approved workflows
Prepares and maintains a variety of training material, metrics, reports and files. Conduct post go-live activities and report results
Responsible for providing training support and applying industry standards to include assessment, design, development, delivery, and evaluation in support of the organization
Required - Two (2) years of related experience in Training & Development, insurance and or health care industry. Preferred - Adult Learning Principles, a background in training diverse groups. Health care experience
Advanced computer skills. Desired advanced knowledge of all Microsoft Products including PowerPoint, Word, Excel, Adobe including like Captivate and similar design software. Ability to communicate effectively; ability to work independently and in teams. Preferred - Adult Learning Principles

173

Training Specialist Resume Examples & Samples

Collaborates with site leadership to identify and assess employee training needs
Assists in the development of training classes. Identifies required training materials and prepares or recommends purchase from vendors
Delivers internally developed and vendor-based learning and leadership development training sessions
Assesses the effectiveness of training by analyzing course evaluations
Maintains high level of customer service, training calendar, web site, files and records of training attendance, completions, certifications and evaluations
Support the effort in marketing learning and leadership development programs
Builds and maintains vendor relationships
Collaborative approach
Education and/or experience equivalent to a Bachelor's degree in Human Resources Management, Business or closely related area and one (1) year of experience in training/development and facilitation skills OR
High School diploma or GED and five (5) years of related experience
Ability to communicate in English with respect to job assignments, job procedures, and applicable safety standards
Work is mostly performed in an office setting. Occasionally work will be performed in a mine, outdoor or manufacturing plant setting
While performing the duties of this job, the employee is regularly required to stand, sit, demonstrate manual dexterity, climb stairs, talk, hear and see
Occasionally may be required to lift moderately heavy objects up to twenty-five (25) pounds during the course of the workday
Personal protective equipment is required when performing work in a mine, outdoor, manufacturing plant environment, including hard hat, hearing protection, safety glasses, safety footwear, and other protective equipment as required
Freeport-McMoRan promotes a drug/alcohol free work environment through the use of mandatory pre-employment drug testing and on-going random drug testing as per applicable State Laws
Site-based positions, or positions which require unescorted access to site-based operational areas, which are held by employees who are required to receive MSHA, OSHA, DOT, HAZWOPER and/or Hazard Recognition Training; or
Positions which Freeport-McMoRan has designated as safety sensitive positions in the applicable job or position description and which upon further review continue to be designated as safety-sensitive based on an individualized assessment of the actual duties performed by a specifically identified employee

174

Training Specialist Resume Examples & Samples

2 or 4-year degree preferred; 2-3 years of related work experience in Training and Development or a related field. Expertise at web based, instructional design desired
Strong written and oral communication, organizational and effective interpersonal skills
Demonstrated ability to effectively communicate (both verbally and in writing) with all levels of employees, managers and clients pertaining to assigned area of responsibility
Ability to handle multiple assignments and work in a fast-paced, highly-visible environment
Accuracy, attention to detail, consistency, and clarity in conformance with required formats and standards

175

Training Specialist Resume Examples & Samples

Facilitation: Conduct new hire instructor led training (classroom, webinar, one-on-one) for new admissions advisors as scheduled. Evaluate training events and partner with Training Solution Design team to ensure that training content is effective and relevant
Coaching: Observe admissions advisor performance and provide ongoing one-on-one coaching. Partner with admissions leadership to calibrate and ensure that consistent messaging is being delivered to admissions advisors
Change Management: Execute implementation plans for training programs to ensure flawless implementation and drive user adoption which may include: key stakeholder alignment, training, communications, and metric design and analyses
3-5 years experience as a facilitator/trainer in a professional setting
Proven experience consulting with business managers and determining training needs and solutions
Program development that follows recognized adult learning methods required
Skilled facilitator with exceptional presentation skills required
Bachelor’s degree in Organization Development, Training or Human Resources or related discipline required
Facilitation certificate
Analytic, problem solving and critical thinking skills
Knowledge of adult learning theory and instructional techniques
Interpersonal and relationship building skills
Performance coaching skills

176

Training Specialist Resume Examples & Samples

3 years of experience in Learning & Training related function
HR/Training operation and process experience is preferred
Demonstrates broad knowledge of theory and principles within a professional discipline
Requires ability to apply skills and knowledge in order to understand specific needs or requirements
Analyses information and generates ideas
Develops solutions to a variety of problems of moderate scope and complexity
Identifies and corrects issues that are not inmediatly evident in existing systems on processes
Knowledge, Skill and Training of Learning and Training Process

177

Training Specialist Resume Examples & Samples

Deliver in-person and virtual training sessions to sales teams
Manage logistics for training delivered, including scheduling conference rooms, meeting requests, and ordering catering
BA or BS degree in Business, Marketing, Advertising, Learning and Development, or other relevant field
Ability to create and modify training content
Maintains a diligent attention to detail and high quality bar
A willingness to dive deep and become a product expert
Have flexibility with changing programs and processes

178

Training Specialist Resume Examples & Samples

Assists or leads, as requested, special projects for Haemonetics
Delivers general employee related training, such as New Employee Orientation, Harassment, Good Manufacturing Practices, Ethics, etc
Develops and maintains accurate and organized employee training records to assure compliance with regulatory and certifying requirements, both electronically and paper files
Ensures that training requirements are met with regard to regulatory and certification standards
Ensures legal Training requirements are fulfilled
Manages attendance of employees to outside training resources
Leads, participates, and contributes to meetings with employees, supervisors and managers, teams, and other departments
Organizes and develops training manuals, reference tools, testing and evaluation procedures, multimedia visual aids, and other educational materials
Prepares and maintains training-related policies and procedures to comply with regulatory and certification requirements
Prepares reports and analysis of employee training requirements and training records
Researches and selects outside consultants and trainers to conduct training on specific topics
Responsible for ensuring employees throughout the company are trained in accordance with established standards and as needs occur
Training records are maintained accurately and up to date
Trains assigned instructors and supervisory personnel in effective techniques for training, such as on-the-job training, health and safety practices, employee and leadership development, and adaptations to changes in policies, procedures, and technologies
Works with HR team to plan and coordinate employee events and celebrations
Works with the Human Resources staff, other staff functions, management, and the work force to assure effective training programs

179

Training Specialist Resume Examples & Samples

Must have an active/current TS/SCI with Polygraph
9-12 years of demonstrated experience developing and presenting complex training programs
Minimum of 5+ years of experience working in adult education/training in the classroom, online, and in blended environments
Strong communication skills and ability to build relationships and interface with senior leaders
Expertise in MS Office Suite and online training development tools
Bachelor’s in Instructional Design, Adult Learning Theory, Instructional Technology or related field
Experience with Moodle or Blackboard

180

Training Specialist Resume Examples & Samples

I. Design courses, including training materials / aides
Ii. Identify initial and recurrent training requirements
Iii. Develop positive means to assess course effectiveness and trainee proficiency
Iv. Improve overall trainer effectiveness through skills coaching and material refinement

181

Training Specialist Resume Examples & Samples

Deliver blended learning classes (instructor led training and eLearning) for new hires, new skills (upskilling or cross-training), continuing education, and refreshers as necessary
Manage batch upload to the Learning Management System to track attendance, complete training assessments and drive evaluation responses
Communicate with appropriate business owners, trainers, site managers, and management to ensure that all trainings are conducted on-time and with sufficient resources and facilities
Collaborate with instructional designers in the development of training resources that best suit the content
Contribute to continuous training improvement and additional training projects as required
Experience developing, planning, implementing and assessing training
Excellent one-to-many and one-to-one communication skills in both classroom and tutorial settings
Competent user level of Microsoft Office tools (Word, Excel and PowerPoint)
Flexibility to travel
Fluency in English
Demonstrated experience developing training materials and job aids
At least 3 years’ experience in a training role
Demonstrated experience developing online tutorials

182

Training Specialist Resume Examples & Samples

Conduct live classes (virtual or classroom) to internal customers (travel consultants up to and including managers and peers), with up to 75% travel
Participate in onsite go live support as determined
Maintain an updated knowledge of course offerings
Exhibit the components of service excellence, both in their interactions, delivery and in the ability to relate these concepts to course participants
Candidates must have strong oral and written communication, presentation and interpersonal skills along with ability to work in a team environment
Understands and applies adult learning theory and is able to adjust techniques for maximum learning transfer
Understands new and current training methodologies, theories and techniques and works with direct supervisor to apply
Understands the basic concepts of HPI and training needs analysis and can utilize the basic concepts when determining the correct learning intervention
Executes activities to help meet strategic business goals
Has the organizational skills to ensure learning activities are completed on-time and on-budget
Has knowledge and applies commonly-used concepts, practices, and procedures within the travel industry, contact centers and Learning & Development
Solid understanding of organizational dynamics and the ability to think strategically
Solid knowledge-base of learning and the ability to develop and apply solutions to complex organizational demands
Competently reviews measurements of learning transfer and demonstrated behaviors
Understands and can interpret the results of levels 1, 2 and 3 of training evaluation
Takes the lead to pilot new courses (to the learning team). Actively attends train-the-trainer sessions or reviews materials and collaborates with colleagues to become proficient
Assist in learning related projects and acts as a lead and SME when appropriate
Ability to work with ambiguity in a fast moving, dynamic environment
3+ years of Learning & Development experience
Fluent on a minimum of two GDS systems (Sabre, Apollo, Worldspan, etc...)
Can facilitate a variety of subjects including soft skills and technical skills across departments
Thorough understanding of BCD Travel front-mid-and back-office processes
Basic understanding of the instructional design process (ADDIE)
Competency in Word, Outlook and PowerPoint
Proven ability to effectively work with multiple departments across an organization
Can identify the business outcome and potential measurements
Can work with a variety of SME levels to create materials
Demonstrated competence in training delivery and consultation
Exhibits excellent problem solving skill
Ability to demonstrate adaptability and flexibility
Ability to work independently exercising discretion and judgment
Must have or qualify for a personal credit card for business expenses
Experience working with Excel, a LMS, social learning platforms
Experience in blended learning solutions (formal, informal, eLearning, self-directed, social, etc.)
Previous experience working in a global environment
Certified in BCD Travel’s Mastering the Virtual Classroom Program

183

Training Specialist Resume Examples & Samples

Applying problem solving skills to resolve routine issues/problems
Utilizing a variety of software tools to complete task (e.g. Word processing and presentation software)
Conducting research and analysis to enhance the training and development process
Applying knowledge of core concepts and principles of teaching and or curriculum design

184

Training Specialist Resume Examples & Samples

Provide learning management system (LMS) training and general user support
Assist in resolution of LMS functionality issues, track and maintain log of escalated technical issues and communicate resolutions to the team
Create and maintain training groups
Assign training and deliver reports as directed
Collaborate with our content creators to facilitate curriculum development and best practices in training
Collect and upload course elements to Equinix Learning Exchange
Create & maintain courses in coordination with and under the direction of our content creators
Lead course audits with content creators to maintain accurate and up-to-date course content
Other LMS duties as needed/requested: create ‘classrooms’, create/moderate ‘discussions’, manage ‘email rules&#8217
Maintain and operate various technologies (FTP, SCORM files, etc.) used in the delivery courses
Must have a broad knowledge of Microsoft operating systems, web browser and proficiency in MS Office applications (Outlook, Word, Excel and PowerPoint)
Requires highly proficient editorial skills (grammar, spelling, writing for clarity, etc)
Strong written and verbal communication skills in all exchanges with internal/external customers. Able to comfortably speak to and lead group discussions
Requires high comfort level with technology, which will aid in learning the LMS and leading troubleshooting
Strong prioritization skills, well-organized, detail-oriented, self-starter with excellent problem solving skills and critical-thinking abilities to help identify training opportunities and learning gaps in training
Hands-on experience administering a learning management system (LMS) preferred, or similar hands-on experience desired
Working knowledge of training theory and documented experience creating training preferred
HS Diploma or equivalent required. Bachelor's Degree preferred; background in technology sector a plus
3+ years professional experience required

185

Training Specialist Resume Examples & Samples

Qualified as a Training Specialist per the LANL Training Staff Qualification Program (TSQP)
Working knowledge of DOE O 426.2, Personnel Selection, Qualification, and Training Requirements for DOE Nuclear Facilities
Working knowledge of P101-8, Explosives Safety
Working knowledge of firearms and indoor and outdoor firing range operations
Working knowledge of Firing Site Leader, Clearance Patrol and Range Master roles and responsibilities
Working knowledge of safety based requirements, policies, procedures, and standards associated with firearm and explosive safety

186

Training Specialist Resume Examples & Samples

Provide support to the CPO QA organization and CPO associates in the area of GxP relevant training processes
Perform local administration and maintenance of Global SOP Management tools ESOPS and LMS Space or alternative
Ensure conduct of adequate trainings at the CPO for GxP activities by defining, planning and supporting training activities. Perform role of Trainer for GxP local processes (e.g. training system)
Responsible for on time reporting of spontaneous adverse events (AE) and technical complaints for all Novartis products which become aware of

187

Training Specialist Resume Examples & Samples

Conducts supervisory, management, or non-technical skills training courses for internal. Uses needs assessment tools to determine effectiveness of proposed training programs. Ensures the creation or successful management of design and development of high-quality, effective, targeted learning and other interventions that help address the specific root causes of human performance gaps. Interacts with functional organizations to develop specifications for communications. Performs Program Impact Analysis, ROI Program Evaluation, and oversees program measures. May assist with compiling scorecard. Provide monthly program management support for program roll out. Manage vendor relations. Point of contact for scheduling. Interface for LMS. Data collection for curriculum deployment
2-3 years technical training experience preferred
1-2 years First Data Back Office knowledge preferred

188

Training Specialist Resume Examples & Samples

Conducts technical training in Combined Cycle Operations to support Business Unit and Team goals
Serves as an internal expert for Combined Cycle Operations
Contributes to Combined Cycle Operations initial and continuing qualification programs and emergent Operations affecting training needs
Knowledgeable and Skilled in the discipline of Combined Cycle Operations to include: Start-ups, Shutdowns, normal, emergency, and abnormal operations of Combustion Turbines, Heat Recovery Steam Generators, Steam Turbines and Balance of Plant Systems, Water Treatment, HRSG Water Chemistry, Electric Plant and Generator operations
Provides expertise and innovation in the research, design, analysis, and administration of assigned function(s) to support the achievement of business objectives of assigned customer area(s)
Serves as contact for Combined Cycle Operations technical training inquiries
Serves as Combined Cycle Operations member of teams for complex training projects. Contributes technical expertise and assists strategy formulation
Designs, Develops, and Implements Combined Cycle Operations training products and services to achieve Company and business unit goals, as directed
Continuously analyzes Combined Cycle Operations Training courses to ensure they meet long-term customer goals
Knowledge required in the following
Combined Cycle Operations
Combustion Turbine Operations
Fossil Boiler Operations
Formal training in adult education and/or instructional design for a systematic approach to training
Knowledge and understanding of Power Generation technologies, practices, and organizations
Industry experience administering initial qualification programs in a union environment
Demonstrated interpersonal and human relations skills
Demonstrated leadership abilities to influence and provide direction to team members and to advise management of team members’ performance and project status
Excellent negotiation and influencing skills

189

Training Specialist Resume Examples & Samples

Electrical Maintenance
Conducts technical training in Electrical Maintenance to support Business Unit and Team goals
Serves as an internal expert for Electrical Maintenance
Contributes to Electrical Maintenance initial and continuing qualification programs and emergent Electrical Maintenance affecting training needs
Knowledgeable and Skilled in the discipline of Electrical Maintenance to include: Generators, Motors, Breakers, Switches, Motor Controllers, PLCs, Drives, Batteries, Chargers, Inverters, Actuators, Electrical Distribution, and Generator controls systems
Serves as contact for Electrical Maintenance technical training inquiries
Serves as Electrical Maintenance member of teams for complex training projects. Contributes technical expertise and assists with the formulation of strategy
Designs, Develops, and Implements Electrical Maintenance training products and services to achieve Company and business unit goals, as directed
Continuously analyzes Electrical Maintenance Training courses to ensure they meet long-term customer goals
Provides technical direction and expertise to supervisors and employees, but has no direct reports
Acts under the direction of a Project Leader in the planning, research, analysis, design, and implementation of complex projects which may have implications outside of FHO
1-5+ years experience conducting training courses and administering employee development programs
Demonstrated commitment to upholding standards and consistent application of Training Program requirements

190

Training Specialist Resume Examples & Samples

Assist in leading development and update specific operational and maintenance based curriculum for international partner countries of varying abilities
Work with local and multi-lab teams to create best practices and promote consistency across ISD projects
Interact with and provide technical direction to subcontractors performing the duties noted above
Interact with PNNL program managers, representatives from other U.S. Department of Energy National Laboratories, U.S. Department of Energy sponsors, and representatives of foreign government partners in the nuclear security programs
Work with Subject Matter Experts in task analysis, design and development
Recommend and prioritize training delivery methods/media selection as part of the curriculum development

191

Training Specialist Resume Examples & Samples

Accountable for coordination and timely delivery of Franchisee, Franchise Store Manager, Operational Designee, Multi-Site Contract Operators, Designated Premises Managers, Regional Sales Managers and Franchise Business Consultants
Coordinate scheduling and setup for virtual, online and face to face training sessions
Develop At Site Experience (ASE) training sites, provide train the trainer instruction / coaching for ASE trainers, conduct periodic ASE trainer meetings to facilitate learning and transfer of best practices among ASE sites
Collaborate with Regional Sales Managers, Franchise Business Consultants, and subject matter experts to develop curriculums that support training objectives
Develop course support tools, such as PowerPoint presentations, participant workbooks, assessments, job aids, tests, etc
Initiate and review program objectives, evaluations, test results, follow-through on results, and participant / instructor feedback on training effectiveness
Develop and maintain learning / performance management information on department’s shared drives / folders
Create and maintain training records and reports. Support Franchise Business Consultant territory meetings by delivering targeted training topics that contribute to current business initiatives
Proven ability to develop effective customized learning materials gathered from documentation and subject matter experts
3 years experience in face to face and/or virtual facilitation
3 years experience in curriculum writing and designing learning tracks
1-2 years experience with administration of a Learning Management System (LMS)
Proficiency in use of MS Office applications (Word, Excel, PowerPoint)
Knowledge of adult learning theory and training design to create face to face, virtual, and online course curriculum
Experience with e-learning course authoring tools (such as Articulate)
Ability to prioritize and work on multiple projects
Strong ability to effectively build relationships with RSMs, FBCs, and ASE trainers
Some travel required primarily in Washington, Oregon, Northern California

192

Training Specialist Resume Examples & Samples

Delivers synchronous and asynchronous learning events using varied media in virtual environments
Consults and solves learning solutions including: identifies client training needs, successfully uses performance consulting to analyze data and identify root cause to determine appropriate learning solutions, and develops service level
Agreements and meets with clients to obtain approval
Thinks and acts globally and is aware of learning and cultural differences that drive learner effectiveness
Keeps Technical skills updated

193

Training Specialist Resume Examples & Samples

Prior experience in convenience retail or related industry
Ability to prioritize and manage incoming requests from internal clients for training
Familiarity with the application of technology in support of employee learning and development

194

Training Specialist Resume Examples & Samples

Participate, review and implement training curriculum and course materials in support of Tactical Biometric Systems
Review, provide inputs and update instructor material Train US Military using crawl, walk, run training concept
Prepare student materials
Training conducted in formal classroom, field training exercises (FTX) workshop, and seminar type settings
Articulate benefits of using biometrics as a force protection asset
Provide rotation AARs to senior level personnel at (Joint Readiness Training Center (JRTC), as well as Deputy PM of Biometric Training
Collaborate with outside entities when necessary
Supervise subordinate trainers/FSEs; coordinating their activities during and in between training rotations
Support creation and management of biometric training database; includes coordination for the capture of role player biometric, updates to dossiers supporting daily changes that follow meeting daily scenario objective
Provide biometric health status: Daily biometric enrollments counts, quality of enrollments standard, status of systems in the field
Support of Script Raid scenario: Daily update of watch list, creation of Biometric match reports reinforcing CIED Bio-Exploitation
Reports, modification of training databases dossiers as needed
Provide biometric subject matter expertise responses to requests for information as needed
Technical knowledge and experience with computer and network hardware and software systems, communications and connectivity
Must have strong communication skills and the ability to work independently and with a team
Experience configuring and troubleshooting networks, ensuring that network protocols are properly configured and that TCP/IP ports are properly secured within the LAN and WAN
Must be capable of routine system maintenance and administrative functions including: system configuration and modifications; adding, removing and replacing hardware and software items; system startup, shut down, backup and restore; and system user access control
Experience in resolving problems and making routine recommendations
Ability to use considerable logic, knowledge, and understanding to determine problem cause, effect, and resolution
Experienced in personnel management and leadership and will be accountable for correct and timely timecard submission from employees, verify expense reports, conduct annual evaluations, manage daily and forecasted workload requirements and program demands, create and review all associated deliverables/products
Communication: Establishes clear direction, distributes workload, lays out work in a well-planned and organized manner, and maintains a constructive two-way dialogue with others on tasks and results
Strong written and oral communication skills with clients, technical staff, management, subject matter experts, and supporting team members
Good analytical and problem solving skills to troubleshoot and resolve network/operating system issues
Ability to use MS Office Suite

195

Training Specialist Resume Examples & Samples

Knowledge of DoD 5000 and DoD/USMC Acquisition, Logistics, and Training Documentation Requirements and USMC Systems Approach to Training (SAT) curriculum development experience. A minimum of four (4) years’ experience related to curriculum development and training delivery is required
Full knowledge and understanding of the System Approach to Training (SAT) Manual
Experience with DoD/USMC Force Protection Systems such as CREW, IdOps and GBOSS programs
Should possess knowledge, skills, and experience supporting training programs in six (6) or more of the following areas
Establish training needs, and develop training goals and objectives
Prepare Job Task Analyses/Maintenance Task Analyses (JTA/MTA) as required in support of training gap analyses
Develop training programs and material
Apply the Instructional System Development (ISD) process for SAT compliant training
Develop, maintain, and present training Program of instruction (POI) and lesson plans
Develop New Equipment Training (NET) curriculum
Instructor level delivery of training material
Support New Equipment Training, Mobile Training Teams, Remedial Training, Unit Sustainment Training, USMC exercises and test events, and Initial Key Personnel Training (IKPT)
Conduct Manpower, Personnel, and Training analysis; or
Provide inputs to the Manpower, Personnel, and Training Analysis (MPTA) and Manpower, Personnel and Training Plan (MPTP)
Formal training/instructor experience required. USMC Master Instructor/Curriculum Developer or Other Service equivalent instructor certification desired
Preferred: Knowledge of DoD 5000 and DoD/USMC Acquisition, Logistics, and Training Documentation Requirements and USMC Systems Approach to Training (SAT) curriculum development experience

196

Training Specialist Resume Examples & Samples

Help maintain an employee-oriented and customer-focused company culture that emphasizes quality, creativity, continuous improvement, and high performance
Deliver regular orientation and software training sessions for new employees. This activity will make up the bulk of the job
Lead other internal training sessions for individual projects like software releases and employee development. In the process, you’ll use a variety of training methods – including classroom/on-site, self-guided, on-demand video, and real-time webinars – to train a wide range of internal customers with varying levels of comfort with technology
Confer with co-workers to analyze new training needs or pinpoint needed improvements to existing courses
Create and/or update effective, well-designed training materials and courses for our LMS
Assist with preparations for new hires to arrive and participate in New Employee Orientation (e.g. preparing agendas, ordering parking passes, cleaning/preparing workstations)
Deliver, as needed, client facing webinars or classroom trainings on our software

197

Training Specialist Resume Examples & Samples

Training activities planning, preparation of learning materials
Delivery of trainings both in English and Italian language
Analysis of follow-up and evaluation reports,
Budget management, in-store shadowing (key activity in the retail business)
Management of our e-learning platform
At least two years in the Retail Training field with a similar role
University degree in Education or Humanities
Excellent knowledge of MsOffice applications (especially Excel and Power Point)
Fluent English speaker
Organizational and communication skills
Availability for frequent travel

198

Training Specialist Resume Examples & Samples

Using developed and/or co-developed lesson plans, deliver course content in various settings and locations such as classroom, virtual classroom, field or laboratory settings in a safe and productive learning environment
Assist in the design and development of training materials consistent with the departments program design and development methodology through the participation in training and line committees as needed
Anticipate and conduct course maintenance to incorporate and update materials and evaluation instruments to reflect changes in work practices, company policy, process, and technology enhancements
Maintain training facilities, including ordering of material, pre-class set-up, post class clean up, performing safety audit, and interfacing with facilities management
Evaluate trainees and training programs in accordance with training procedures and regulatory requirements
Reports results to training and line management
Utilize the Learning Management System (and perception) to document training activities
The Training Specialist will deliver training curriculums, course material and evaluation instruments in designated functional disciplines and ensure that instructional materials are updated and consistent with current policy
Class data such as attendance, evaluation results and knowledge check results will be tracked and reported by the Training Specialist
The Training Specialist develops instructional and professional skills through class, seminar and workshop attendance
Travel may be required for training related activities

199

Training Specialist Resume Examples & Samples

3-5 years of consultative instructional design experience
Ability to analyze needs, brainstorm and develop creative solutions that reflect desired training outcomes, and develop proposals that reflect those solutions
High level of motivation and flexibility that allows you to work under deadline pressures and prioritize multiple tasks

200

Training Specialist Resume Examples & Samples

Candidate should have experience developing and facilitating Air Force Initial Training, Mission Training, and Specialized/Continuation training in accordance with Air Force instructions
Must have extensive experience and knowledge of the Air Force Instructional System Development principals and processes, ADDIE Model, Kirkpatrick Model and Air Force Training Instructions
Candidate will be responsible for convening and leading large and small group briefings, training sessions, seminars, courses, and discussions

201

Training Specialist Resume Examples & Samples

Bachelor/Diploma in Mechanical Engineering
Thorough understanding of pump and mechanical seal theory and application experience (e.g., equipment selection, sizing)
Thorough understanding of pump and mechanical seal installation and operation and knowledge of Flowserve pump and seal products
Basic knowledge of process machinery typically used in power plants, refineries, chemical plants, pipelines, mining facilities, pharmaceutical plants, and water distribution facilities
Ability to provide a learning atmosphere to students of both technical and non-technical backgrounds
Ability to handle a substantial workload
Willingness to travel up to 30%
Computer literature – working knowledge of using e-mail, the internet, and Microsoft products (e.g., PowerPoint, Word, Excel)
Minimum ten years of experience in the field troubleshooting problems relating to pumps and mechanical seals and their failure analysis Pluses
Basic knowledge of course instructional design
Ability to develop customer relationships
Deliver training in theory, application, maintenance, and troubleshooting of pumps, mechanical seals and mechanical sealing systems. This training is to be delivered to classes of 12-20 people at a Flowserve Training Centre or a Flowserve classroom, or a customer site, throughout the Asia Pacific region
Administering the Asia Pacific (AP) Rotating Equipment Specialist (RES) Program and other training requirements including the scheduling of courses, logistics of courses and monitoring training statistics for AP sales Engineers throughout the region
Supporting the RES program in the Region including the translation of training materials to meet local requirements
Work with employees in Flowserve to determine course needs for customers and training requirements for internal personnel
Determine course needs and enhance/update courses with the latest pump and mechanical seal technical innovations and innovative teaching aides
Work with Corporate Training Centre to develop new courses as needed
Act as a resource for other trainers when questions arise

202

Training Specialist Resume Examples & Samples

Ability to travel to conduct training at client sites, remote locations, special events, or as needed and/or instructed by the Training Manager
Must be able to pass any State-required training or other qualifications for licensing as required to include, but not limited to
Must possess a minimum of 2 years of classroom instructor experience
Must possess a minimum of 2 years of experience providing instruction in firearms

203

Training Specialist Resume Examples & Samples

Implements, administers and conducts orientation and core curriculum training for new employees, advanced job-related training and internal certification processes for all US Corrections and Community Based " CBS" front-line staff
Develops, maintains and publishes the training calendar on the Company’s internal website
Maintains database for all training information and records, including training logs and tracking system for internal certification process. Provides training participants with appropriate certificates. Provides management with data regarding training delivery
Arranges meeting space, equipment and materials for training sessions
Conducts training needs assessments for US Corrections and CBS divisions
Provides feedback to management regarding training effectiveness. Assists with the development of new courses and curriculum as requested by management
Trains internal trainers to ensure quality, consistent and appropriate delivery of training modules
Assists with the designs and development of new training curricula, including training presentations, videos, webinars, activities, workbooks, quizzes and other support materials
Assists with the evaluation of training materials in response to manager requests, audit reviews, contract changes to ensure that training materials are aligned with Evidence Based Practices and support contractual obligations
May be assigned special projects as needed to support new Company initiatives

204

Training Specialist Resume Examples & Samples

Direct structured learning experiences and monitor their quality results
Acclimate new hires to the business and conduct orientation sessions
Deliver training courses
Assess training effectiveness to ensure incorporation of taught skills and techniques into employees work behavior
Manages content within the Learning Management System through coordination with functional users across the company
Acts as primary contact for internal and external customer training inquiries, addressing all concerns and inquiries with a sense of urgency
Maintains up to date information regarding training programs on internal web-site
Handles special projects within the team as needed
High degree of organizational skills and time management
Articulate and concise verbal and written communication skills
Ability to present a professional image
Ability to analyze simple qualitative and quantitative data
Precision and detail orientation
Customer focus, collaboration and teamwork
Ability to keep confidences
Strong interpersonal skills, ability to give and receive constructive feedback, ability to interact and partner with people at all levels and locations
3-5 years of experience in training
Experience working with a learning management system or CRM

205

Training Specialist Resume Examples & Samples

Comply with all Standard Operating Procedures (SOPs)and current Good
Monitors and assesses associates' practice of new skills, and provides
Ensure that training records are accurately completed and submitted as
Understand production work flow
Ability to read and understand technical documents
H.S. Diploma or equivalent
Previous experience in Quality Assurance or Training is required
Associates Degree required
English and Spanish including ability to translate documents from
Comprehend SOP’s and production process
Word, Excel, and PC skills including MS Office
Teamwork skills across departments
Ability to work with a diverse group of people
Ability in training processes and techniques
Ability to work in a team environment and be flexible
Drug testing
Recent and relevant employer references
Education verification

206

Training Specialist Resume Examples & Samples

Minimum 3+ years of experience facilitating classroom training
Experience using a variety of training techniques to facilitate learning including lecture, activity-based learning, and skills practices
Demonstrated ability to design and develop a variety of training tools to meet specific learner and business needs
Proficient in the use of an enterprise wide learning management system to assign training, deliver training, and track participant performance
High energy, enthusiastic, motivational training style
Strong project management, people management and leadership skills
Ability to effectively work on multiple projects with multiple stakeholders
Knowledge of health care a plus
Experience managing teams of service or sales associates a plus
Ability to work under pressure and flexible hours
Must be willing to travel up to 25% of the time

207

Training Specialist Resume Examples & Samples

Needs Analysis (15%)
Collaborates/consults with relevant business partners and subject matter experts to analyze (sales function) learning and development needs
Actively participates in strategic learning initiatives as needed. Organizes and leads teams to achieve desired outcome
Design and Development of Learning/ Development Solutions(20%)
Designs learning solutions that achieve identified learning/development objectives
Stays aware of, and incorporates, best-in-class sales development trends/methods
Is responsible for design and development of learning solutions with or without support of external vendors
Engages and manages external vendors as needed for learning solutions (for sales) designed to meet learning objectives
Ensures quality learning solutions through a robust development process and program pilots and dry runs
Determines costs for course design, development and implementation; establishes program budgets based on what the “internal market” will bear; manages program development costs to meet budget expectations
Ensures all learning materials are defined, sourced and meet L&D branding guidelines
Program Deployment (45%)
Develops detailed plans for regional/global program deployment including staffing requirements
Develops and delivers robust train-the-trainer program to everyone associated with a given program
Manages the scheduling and logistics of programs
Creates and manages marketing and communications for programs
Manages external vendors including program scheduling, purchase order and invoice processing, and contract reviews/updates with Procurement
Facilitates sessions/courses as needed (classroom or virtual)
Coaches /evaluate participants
Communicates with participants’ manager and HRBPs to prepare them for evaluation of participant’s performance, including the presentations, etc
Program Maintenance(5%)
Implements required program updates to keep content current
Continuously improves learning solutions through program enhancements
Learning Evaluation(5%)
Defines course/program evaluation strategies that ensure all four aspects of Kirkpatrick’s Four Levels of Evaluation (reaction, learning, behavior, results) are addressed
Others (10%)
Some other work assigned by supervisor
8-10 years of relevant work experience in either an L&D role and/or functional experience for the assigned curriculum(s)
Prior experience designing, developing, and delivering learning solutions desirable
Sales experience desirable
Product management experience desirable

208

Training Specialist Resume Examples & Samples

Lead the planning, organization, development, and delivery of training programs for the Division of Shelter Oversight and Compliance and on housing-related requirements regulated by the Division of Integrated Family Assistance
Develop and evaluate new training initiatives and modify existing programming based on the assessment of State, local Social Service District, and provider agency training needs and the analysis of new policies and procedures
Serve as an organizational development and educational consultant to internal and external programs including OTDA program units, state agency partners, and local social service districts
Provide fiscal and administrative oversight for training contracts including the development of solicitations and Requests for Proposals (RFPs), approval of training proposals, management of training workplans and contract budgets, and monitoring of contract deliverables for timeliness and quality
Management of training programs through the review of curricula, video scripts, web modules, and other materials; onsite course monitoring and site visits as necessary; communicating with training providers and program areas to address revisions and changes to curricula
Project management of special projects associated with educational initiatives for targeted OTDA programs and work units
Delivery of presentations and workshops, and facilitation of training workgroup meetings as needed
*Candidates should reference posting #17-012 when submitting an application.*** If submitting electronically, please reference posting #17-012 as part of your subject line

209

Training Specialist Resume Examples & Samples

Perform security patrols of designated areas on foot or in vehicle
Warn violators of rule infractions, such as loitering, smoking or carrying forbidden articles
Permit authorized persons to enter property and monitors entrances and exits
Observe departing personnel to protect against theft of company property and ensure that authorized removal of property is conducted within appropriate client requirements
Ability to interact cordially and communicate with the public

210

Training Specialist Resume Examples & Samples

Support the ongoing development of comprehensive learning plans that address the full range of Cash Management & Lending learning needs for
Minimum of 4 years as a learning or sales professional with demonstrated advancement
Demonstrated ability to design and implement learning and/or coaching initiatives that drive change
Ability to create reporting and provide insights on analytics

211

Training Specialist Resume Examples & Samples

Minimum 2 years of Travel experience or Training experience required; Adult Education Certification preferred
Highly motivated, self-starter with a high level of personal accountability able to manage multiple priorities with a sense of urgency
Emotional Intelligence - Ability to self-critique and manage with positive mindset. Has a Growth Mindset – keen to tackle new challenges and develop themselves and others
Must be able to travel (Approximately 20%)

212

Training Specialist Resume Examples & Samples

This position requires a bachelor's degree in Industrial Relations or business or equivalent
Five to eight years of significant work experience
Require Ecolab Field Sales experience, including working knowledge of Ecolab products, dispensers and customer equipment
Must be able to conduct training classes on weekends and host training participants occasionally on weeknights

213

Training Specialist Resume Examples & Samples

Project management skills and the ability to manage multiple priorities
Strong ability to push back when needed and say No to Admissions leaders when necessary
Bachelor’s degree from an institution accredited by an agency recognized by the U.S. Department of Education (or international equivalent), preferred
Minimum of 2 years of CEC Admissions experience
Proven experience working with CEC Admissions leaders/managers and determining performance needs

214

Training Specialist Resume Examples & Samples

Work closely with Plant leadership to identify training needs for plant workforce, with emphasis on baseline skills, customer/program requirements and certifications
Ensure that company and employee certifications are maintained
Conduct training by means of presentation, computer based training, hands on demonstration and practice; test knowledge and skills utilizing written and practical exams
Partner with Plant leadership to assess employee skill levels in support of training validation and skill-based pay administration
Recommend solutions for performance issues and areas in need of retraining
Coordinate the team to achieve greater efficiency and productivity to meet the company's operational and financial goals through the use of Lean principles and techniques
Support the development of employees to operate in a highly effective self-managed work team, motivating them towards a higher level of involvement, understanding, and ownership in their roles. Supports all training needs of team members
Accurately complete all required reporting on a timely basis
Work closely with the direct Supervisor and other Plant management to achieve optimal operational efficiency
Minimum 1 – 2 years’ related experience and/or training. Previous experience in a training role is an asset
Must be able to engage in a positive manner with individuals at varying levels across the organization
Must be proficient in MS Office Suite

215

Training Specialist Resume Examples & Samples

Conducts technical training in Mechanical Maintenance to support Business Unit and Team goals
Serves as an internal expert for Mechanical Maintenance
Contributes to Mechanical Maintenance initial and continuing qualification programs and emergent Mechanical Maintenance affecting training needs
Knowledgeable and Skilled in the discipline of Mechanical Maintenance to include: Pumps, Valves, Heat Exchangers, Couplings, Hydraulics, Actuators, Turbines, Boilers, Mobile Equipment Operation, Welding, Rigging, and Machining
Serves as contact for Mechanical Maintenance technical training inquiries
Serves as Mechanical Maintenance member of teams for complex training projects. Contributes technical expertise and assists strategy formulation for
Designs, Develops, and Implements Mechanical Maintenance training products and services to achieve Company and business unit goals, as directed
Continuously analyzes Mechanical Maintenance Training courses to ensure they meet long-term customer goals
Knowledge in mechanical maintenance gained through 1-5 years of relevant work experience in that area OR knowledge of a systematic
Demonstrated abilities in the development and delivery of training products and services in mechanical maintenance
Lectrical maintenance required. of any Fossil Hydro plant in Indiana, North Carolina, South Carolina or Florida. ExtensiveKnowledge and understanding of Power Generation technologies, practices, and organizations
3-10 years in industry with experience conducting training courses and administering employee development programs

216

Training Specialist Resume Examples & Samples

Effectively implement and/or facilitate learning programs, virtually and in-person, by defining expectations and measures before, during and after training that positions associates to support the needs of the business area, the division, and the firm
Establish and maintain relationships with business area leaders and associates to proactively maintain learning materials and provide training solutions
Maintain mutually beneficial and collaborative relationships within and across departmentsTraining Specialist - Operations and Service Training

217

Training Specialist Resume Examples & Samples

Deliver specialized training to CCC & RSO organizations. (i.e. New Hire, Refresher, New Releases & Ad-hoc). Training can be conducted in a virtual setting or classroom
Utilize adult learning principles to create a learner-centered environment to ensure maximum training effectiveness
Partner with E&LD Instructional Designers as a Subject Matter Expert (SME)
Develop high level technical training material and/or presentations
Serve as technical training subject matter experts and provide context for training manuals. Research and review materials to ensure training is properly targeted for technical training programs. Review materials for accuracy and appropriateness for clients and provide recommendations as needed. Study curriculum to ensure professional and accurate delivery
Provide instructional design and develop course curriculum using the most effective development tools (i.e. blended learning, CBTs & videos)
Analyze post evaluation and recommend areas of improvements and work with KM team to identify training opportunity and enhancements
Must have two or more years’ experience in designing and developing technical training courses and evaluating training programs, methods, and materials to choose the best fit for each course
Must have two or more years’ experience in assessing training needs through surveys, employee interviews, focus groups, or consultations with managers, instructors, or customer representatives
Associates degree in business administration, social science, training and development, human resources, education, or instructional design
Demonstrated experience selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things
Six Sigma LEAN Green/Black Belt Certification
Interpersonal skills - Specialists need strong interpersonal skills because delivering training programs requires collaboration with instructors, trainees, and subject-matter experts. They accomplish much of their work through teams
Creativity - Specialists should be creative when developing training materials. They may need to think of and implement new approaches, such as new technology, when evaluating existing training methods
Experience developing alternative training methods if expected improvements are not seen
Experience evaluating alternative modes of training delivery, such as in-person or virtual to optimize training effectiveness, training costs, or environmental impacts
Ability to obtain, organize, or develop training procedure manuals, guides, or course materials, such as handouts or visual materials
Ability to present information using a variety of instructional techniques or methods
Ability to attend meetings to obtain information for use in training programs or to inform management of training program status

218

Training Specialist Resume Examples & Samples

Conducting organization wide needs assessment and identify skills or knowledge gaps that need to be addressed
Assist in the Design and preparation of educational aids and materials
Assess instructional effectiveness and summarize evaluation reports determining the impact of training on employee skills and how it affects KPIs
Bachelor's degree and 6 years of relevant experience; 4 years of relevant experience with a master's degree. An equivalent combination of education/experience will be considered
Ability to manage the development, deployment and ensure compliance for the life-cycle of specific training topics
Excel skills (advanced Microsoft Office user)
General knowledge of Information Security industry practices, techniques, and standards
Adobe Photoshop/Captivate/InDesign knowledge is a plus
Ability to edit web pages/SharePoint knowledge, (2013 desired)
Good proofreading skills

219

Training Specialist Resume Examples & Samples

Create, design, and deliver training and development programs
Develop operational training plans
Ensure Continuing Professional Education (CPE) compliance including: establishing guidelines for all training programs, tracking CPE requirements for all professional staff, and maintaining documentation of all training programs
Assist Marketing team, as needed, with special projects and assignments
Overall responsibility for implementing the training framework at Myers and Stauffer including development, coordination and presentation of training and development programs for all employees
Assist the Leadership Training Planning Committee with the development of training strategy and objectives for leadership, management and technical training programs
Coordinates with Engagement Team leadership to research, develop and implement new training programs and strategies
Work with technical subject matter experts to capture course-specific knowledge
Design, develop and deliver documentation and training for new training programs prior to release into the field
Coordinates development and implementation of Learning Management Systems (LMS) training programs including the production of electronic self-study training courses, managing registrations and uploading courses into the LMS tool
Collects, compiles and reports results of evaluation, attendance and training data
Manages training materials stipulated by CPE requirements
Track CPE requirements for all professional staff and licensed individuals
Collects and distributes training materials to local offices as needed
Contribute to national conference/exhibit strategy
Write marketing material for internal and external audiences (intranet, website, collateral material, etc)

220

Training Specialist Resume Examples & Samples

Design, develop and facilitate in-field product training across all channels and continuous development of ongoing and future state curriculum
Be a visible field leader by providing resources and partnership to Zone and Regional leadership and participating in market visits to assess and determine training needs and deliver appropriate training
Align and design onboarding product training in partnership with AC Learning & Development
Responsible for identifying and providing hands-on product training to field sales teams
Maintains financial objectives and controls spend according to approved budget
Works closely with the sales and marketing teams to support new product launches
Designs and implements train the trainer programs for PPGAC Dealer field sales
Manages compliance on the use of on all training programs
Conducts needs analysis to determine the training focus for regional activities
Support product training needs at National Sales meetings
Designs measurement systems to evaluate the effectiveness and ROI of training programs
Completes other duties as assigned by Product Training Manager and AC Learning & Development Leadership
Four year degree (or equivalent experience) in a related field
Must have a minimum of (5) five years' experience in the paint industry
Must possess advanced knowledge of paint products, application, and common paint problems
Must possess the ability and comfort level to effectively present to large or small groups
Must be organized and self-motivated
Excellent communication and facilitation/presentation skills
Proficient in Microsoft Word, Outlook, Power Point and Excel
Ability to work in a fast paced and highly matrix environment
Must possess a US Passport - for international travel to Canada and Mexico
English/Spanish bi-lingual skills are highly preferred!
Must be able to travel 50-75%

221

Training Specialist Resume Examples & Samples

2 years Instructional design experience for both classroom and web-based delivery
Ability to connect effectively with a Manufacturing audience is required; experience also working with Engineering and Professional groups is a plus
Strong organizational skills; project management experience a plus
Delivery of web-based training, WebEx preferred
Slide design skills using PowerPoint
Intermediate or better expertise in Excel
Skill in organizational and individual assessmenttools and analysis , including basic statistical analyses, is a plus
LI-AL3

222

Training Specialist Resume Examples & Samples

Design and develop presentations, audio, and video for eLearning modules
Create training content primarily for products, but also for sales strategies, sales operations, human resources, and other needs
Track, analyze, and report on team and individual eLearning progress in LMS and other systems
Maintain the user records, course structure, and ongoing functionality of the LMS
Maintain direct, collaborative relationship with company leaders and managers in order to ensure learning progress of all team members
Assist Talent Development leaders with various training material updates and special projects
Knowledge of digital marketing required
Experience training preferred but not required
Demonstrates a combination of creative and analytical thinking
Demonstrates excellent written and verbal communication skills
Ability to handle multiple ongoing projects and meet deadlines
Ability to adapt to change and learn new technologies
Knowledge of Articulate Storyline 2 preferred
Knowledge of Taleo Learn LMS preferred
Knowledge of Adobe Premiere Pro CC preferred

223

Training Specialist Resume Examples & Samples

Create and maintain a positive and professional learning environment
Create and deliver end-user, partner and distributor training including curriculum, training, and exams, for all general preparatory courses prior to enterprise endorsement
Manage design, delivery and continuous improvement of training programs as well as on going learning opportunities across organization, in support of the organization’s need
Amending and revising programmes as necessary, in order to adapt to changes occurring in the work environment
Act as the content expert and maintain relevant training documents and training materials for training conducted
Designing and expanding training and development programmes based on both the organisation's and the individual's needs
Researching new technologies and methodologies in workplace learning and presenting this research
Ensure that Foundation Skills Training is aligned with Product Specific Training methodologies and initiatives

224

Training Specialist Resume Examples & Samples

Demonstrates the ability to function independently and as part of a team with a positive attitude, strong work ethic, and commitment to excellence
Demonstrates the necessary fundamental training concepts, including facilitation, instruction, and classroom management to ensure optimal learning
Promotes an active and engaged learning environment throughout the Training Department
Works collaboratively across the organization to promote and provide information so that colleagues and contributors support objectives, understand needs, and take action
Manages new hires according to company policies and procedures
Coaches and motivates employees to achieve optimal performance; provides developmental feedback to associates during new hire and recurrent training
Develops, establishes, and maintains training materials/ curriculum (PowerPoint presentations, facilitator/user manuals, job aids, assessments)
Administers written and online knowledge checks and provide reports of participant performance
Collaborates with leadership ensuring trainees are appropriately coached throughout their training program
Holds learners accountable for performance expectations, coaching to defined metrics
Develops relationships with internal teams to identify changes in workflow or functions that may require new or revised training
Performs other duties as assigned within the scope of responsibilities and requirements of the position
BA/BS degree in learning and development or education-related field preferred, or 3-5 years of equivalent work experience
Minimum 2+ years of experience working in learning and development, travel and loyalty marketing industry a plus
Excellent communication skills - both verbal and written
Strong planning, organizational, and time management skills with the ability to manage changing priorities, handle multiple projects, meet deadlines, and adapt to changing business needs
Demonstrated project management skills with practical experience in managing multiple projects concurrently
Exceptional interpersonal skills and training style including the ability to create a professional learning environment
Ability to apply a sound understanding of business acumen and adult learning practices

225

Training Specialist Resume Examples & Samples

Manages employee engagement activities at a program level and coordinates training activities across tasks, including strategic training to support specific project requirements
Responsible for development and coordination of the training programs for the contract
Researches, organizes, writes, edits, and produces technical data for training purposes
Maintains the Team CACI Management Portal (TCMP) day-to-day activities to ensure and promote knowledge sharing across the Enterprise for the life of the contract
Focus on training requirements to include updating the program’s training plan and coordinating refresher training
In addition, provide portal management to maintain document creation/knowledge sharing capabilities
Selects or develops teaching aids, such as training handbooks, demonstration models, multimedia visual aids, and reference works
Conducts general or specialized training sessions covering specified areas, such as those concerned with new employees, refresher training, upgrading, and other such adaptations to changes in policies, procedures, regulations, and technologies
Provides guidance to less experienced employees
Communicate effectively with a wide variety of technical and non-technical audiences
Experience with administering an online portal, such as SharePoint
Expert with MS Word, MS Excel, and MS Outlook
Typically requires Bachelor’s degree in Business Administration, English, or a related discipline and 5 to 7 years of experience
Great verbal/written communication skills
Ability to consistently meet deadlines
Should have strong interpersonal skills

226

Training Specialist Resume Examples & Samples

Collaborate with leadership and team members to gain knowledge of work processes, standards of accuracy and information flow that require training and to better understand changes in work flow, processes, procedures, regulations, nuances by specialty and role as well as business initiatives and technologies
Collaborate to ensure that we aggressively advance in using technology based delivery methods while simultaneously providing high quality training on all platforms and tools for the AMN enterprise
Regularly conduct training needs analysis and if any certification requirements
Prepare all training materials and online content
Conduct presentations and webinars as a vehicle for training and education when appropriate
Create instructor materials (course outlines, background material, instructional materials, and training aids)
Collaborate in the design of computer-based and multimedia curriculum
Train other trainers in the subject matter, content, and course delivery techniques for assigned technical and on-the-job training modules
Manage the training program in accordance with business needs, regulatory requirements, and Quality Management System

227

Training Specialist Resume Examples & Samples

Deliver compelling online and onsite training and consulting sessions to enhance the skills of mostly medium- and large-sized customers and/or company personnel
Evaluate and create training materials such as handouts, scripts and website content
Assist Level 1 Training Specialists as needed
Ensure that training programs delivered meet client needs
Act as a support fielding questions and issues from internal and external clients
Bachelors degree in K-12 Education, Instructional Technology, Communication, or Information Science
2-5 years prior teaching/training/consulting experience, preferably with adults
Proficiency with Microsoft Office, internet/web-based platforms, and mobile technology
Excellent time management, prioritization skills, and ability to manage expectations effectively when handling multiple tasks and deadlines
Expected to show initiative in seeking assignments for themselves

228

Training Specialist Resume Examples & Samples

Associates Degree with two years of either wind or solar experience or 7 years of prior equivalent work related experience in lieu of a degree
Renewable equipment experience
Training experience with various class sizes
Familiarity of Renewable EHS policies and procedures
Wind and Solar operational experience
Prior experience with learning management systems
Prior EHS experience
CPR/First Aid Instructor certification
NFPA 70E low and high voltage instructor certification

229

Training Specialist Resume Examples & Samples

Ability to lead and develop people
Adaptability
Outstanding planning skills
Strong decision-making skills
Proficiency with PC technology including office support and Word applications Excel PowerPoint and Visio
Good group presentation skills
Ability to use all standard office equipment

230

Training Specialist Resume Examples & Samples

Top Secret/SCI clearance required
Bachelor’s degree and 6+ years of related experience required or 10 years of related experience without the degree
Prior training experience supporting the US Navy

231

Training Specialist Resume Examples & Samples

Create and deliver compelling eLearning modules for business units across the organization
Work closely with subject matter experts to create and review content and manage project timelines
Work with subject matter experts to write appropriate learning objectives for existing learning activities Develop and/or procure graphics and content to incorporate into e-learning instructional design (motion graphics, videos, etc.)
Utilize multimedia technology and eLearning authoring tools
Develop appropriate assessments for web-based training modules and learning paths
Work with the team to brainstorm how to improve content that is not effective

232

Training Specialist Resume Examples & Samples

Develop, implement, and monitor training related projects within an organization
Monitor, evaluate and record training program effectiveness
Analyze and assess project status, achievement of goals and revise if needed
Build solid cross-functional relationships, involve colleagues from across EMEA in the project teams
Complete additional duties as assigned
In this role the incumbent will establish working relationships and partnerships with business groups and corporate functions in the region and will support and coordinate processes for training related projects
This role will support all aspects of Sales, Sales Support, and Customer Care skills trainings
The role also contributes to the training strategy for the Electrical Sector, EMEA Sales organization in conjunction with the EMEA Sales leadership team
Project scoping, including clarification of project needs with the internal clients and leading the project team to define requirements, assumptions, risk, cost (hours) and schedule
Manage scope and project budget, proactively mitigating risk and/or potential budget overages and/or communicating amendments to scope, schedule or budget
Input on project elements, with overall responsibility that deliverables meet internal client requirements
Analyze resource needs across assigned projects on an ongoing basis and request staffing adjustments as necessary
Lead project communication, regularly communicate milestones to team and internal client and ensuring deliverables meet agreed deadlines
Maintain a high standard of service to our internal clients
Bachelor’s in human resource, business administration, engineering or instructional design
5+ years of experience working in large multinational environment in a business role of which a few years in a skills training capacity is an advantage
Experience in managing and developing programs and providing instruction
Minimum 3 years of Project management experience
Organizational and record keeping skills with an attention to detail
Strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner
Highly effective in team coordination and collaborative problem solving. Able to work well in teams and maintain a solution-oriented environment
Excellent people skills, demonstrated success in managing client relationships and working with teams
Ability to work independently and using technology to allow for remote working
Language: Strong English skills
Strong computer skills including MS Office, SharePoint and WebEx
Experience in supporting sales and sales support training activities for large and international sales organizations across EMEA or other large regions is an advantage
Experience in and proven track record Sales training and/or sales/support management, performance analysis tools and techniques
Experience in the application of performance improvement techniques, processes, and tools to improve performance
Experience in Sales or Support as an individual contributor
Multiple EMEA language skills desirable

233

Training Specialist Resume Examples & Samples

Maintain training materials to ensure they are current and meet company guidelines
Organize all training materials electronically and in a logical method for retention and use
Develop new training materials ( JIB, OPL, PowerPoint presentations etc.) based on company Procedures and policies
Manage assigned courses to be delivered including schedules, resources, communications, risks, and constraints
Review individual course materials in advance for accuracy and completeness
Deliver courses to new hires and existing staff
Stay current on industrial skills requirements in the agreed subject matter areas for Safety, Forklift train the trainer, work permits, lockout tagout
Work with EH&S Manager and Safety Trainer in the development, planning and implementation of industrial, health and safety programs
Participation in the Safety Committee and planned facility inspection program
Maintain the highest level of confidentiality with both business and employee information
Evaluate employee skill levels for new hire requirements and forklift operations
Create and maintain various reports as requested; coordinate with company managers to ensure timely submittal of required information
Conduct, and maintain records of, contractor orientation for all new contractors entering Corbion site
Provide annual contractor refresher training to all contractors working on Corbion site
Executes QESH standards per defined roles and responsibilities to ensure personal and product safety and quality
Perform within the guidelines of all Good Manufacturing Practices (GMP's), Standard Operating Procedures (SOP's), Security measures, Housekeeping, Hazard Analysis & Critical Control Point (HACCP), all quality, regulatory, environmental, safety and health guidelines and regulations. These standards are used in all daily activities to ensure product safety and quality are in compliance
Must be willing to work different shifts and/or weekends as needed to ensure all staff are properly trained

234

Training Specialist Resume Examples & Samples

Use independent decision-making to develop Training Materials, Reference Materials, and Job Aids
Ensure all materials are clear, concise, instructionally sound, and directly support learning objectives
Manage multiple training projects simultaneously; involving successfully organizing, planning, and executing large-scale projects from vision through implementation
Thrive in a fast-paced, challenging work environment
Demonstrated knowledge of individual training delivery methods, including face to face, E-Learning, action learning, and distance learning
Knowledge of Instructional System Design or System Approach to Training
Experience in evaluating training products to measure effectiveness in achieving desired results
Experience in developing content based on the results of research conducted from subject-matter experts, customers, software documents, and/or other technical publications
Transformation of existing technical documents into training materials
Experience with developing Section 508 compliant training materials
Strong oral/written communications skills
Ability to work independently and collaboratively to meet internal and external schedules
Intermediate to advanced level proficiency in the Microsoft Office Suite
In addition to the required qualifications, the following qualifications are also highly desired
Image editing (e.g. Photoshop, Illustrator)
Screen capture and video editing (e.g. Snag-It, Camtasia, Premier)
Rapid eLearning authoring tools (e.g. Captivate, Articulate, Lectora, Prezi)

235

Training Specialist Resume Examples & Samples

Predominantly class room Instruction but involved in training development as expertise grows
Delivery of PSO education classes to GSS Technical Staff
Creating tests and practical lab activities

236

Training Specialist Resume Examples & Samples

Experience writing content for web based training
Experience writing content for instructor led training
Superior communication skills including written, oral and presentation development and delivery abilities
Proven ability to successfully plan, lead and execute training tasks for moderately complex projects
Strong interpersonal skills and ability to build strong client relationships and work in concert with others to accomplish goals and objectives
Demonstrated ability to work effectively in a matrix environment
Superior customer service orientation, self initiative, ability to take charge, put order to chaos, and drives initiatives through to completion
Excellent ability to formulate action plans in an organized fashion and execute those plans
Strong ability to multi-task, prioritize, and adapt to changing priorities
Excellent ability to manage multiple initiatives and continuous iterations

237

Training Specialist Resume Examples & Samples

8+ years of experience with Navy Training Curriculum development
Experience with acoustic analysis and Integrated Undersea Surveillance Systems
Experience with Surveillance Towed Array Sensor System (SURTASS) mission and systems
Knowledge of Authoring Instructional Material (AIM) software

238

Training Specialist Resume Examples & Samples

Facilitate training sessions to increase employees’ knowledge and competence, using visual aids such as videos, PowerPoint and content posted on the USG Learning Center
Assist in administering apprentice programs
Evaluate internal programs to determine progress, provide feedback, and make suggestions for improvement
Administer written, oral, or performance assessments in order to measure progress and verify the competency of USG employees
Some travel (10%) may be required to facilitate classes and visit students at various jobsites
Bachelor’s in a related field
Two years training/instructional design experience

239

Training Specialist Resume Examples & Samples

Serve as an authority and consultant on planning and developing programs for curricula development, evaluates results and effectiveness of curricula, and uses findings in planning, developing, and installing new or modified programs
Serves as the primary focal point on special projects and studies covering difficult course design problems. Develops methods using a new training media in designing courses and special course materials in areas where new designs for presenting the materials are needed. Evaluates the effectiveness of learning via new media
Provides guidance to staff and customers on all aspects of career development planning, develops informational brochures, handbooks, training manuals, technical pamphlets, audio-visuals and other and other materials necessary for the effective conduct of training classes and seminars
3-5 years experience

240

Training Specialist Resume Examples & Samples

Oversight of the OPWDD’s Statewide Management System (SLMS). Providing guidance and supervision to Central Office staff and work with local training offices to plan and implement a process to disseminate information and monitor agency compliance to meet OPWDD regulations and state/federal mandates
Manage and maintain SLMS data by setting up courses/classes, assisting administrators, employees, and external learners, running reports, and updating required information
Provide guidance to Central Office training staff and work with local training offices to plan and implement a process to disseminate training information and monitor agency compliance
Design and deliver customized learning programs and meet with OPWDD division managers to assess learning needs and provide guidance in the development of both internal and external training programs
Develop training programs to meet identified needs by determining course content and method of presentation and obtaining training material
Leverage technology to enhance training effectiveness and maximize staff resources
Develop and implement online training
Serve in a supervisory capacity, assuring that training staff will have the skills necessary to support OPWDD Core Mission
Manage multiple time-critical tasks in a fast paced environment

241

Training Specialist Resume Examples & Samples

Follow and incorporate the ROPES Adult Learning Theory approach; Review, Overview, Presentation, Exercise and Summary
Integrates the use and knowledge of five basic educational design steps
Diagnose problem to determine training solution
Define goals and measurable objectives
Select instructional methods and techniques
Plan a favorable adult learning environment
Select evaluation criteria to determine whether training objectives were met
Conduct orientation and/or classroom training to enhance learning and support constantly changing state and federal policies, and BEACON modifications
Interpret complex state and federal policy/procedures to create training materials, and assist in the selection of course content and training methods and materials
Perform related administrative duties such as writing reports, registering and scheduling utilization of training facilities and equipment, and performing clerical duties as required
Provide hands-on training for integrating use of computer applications, ergonomic awareness and care management, and select appropriate audiovisual equipment related to training curriculum to enhance learning
Analyze Quality Control data and conduct training in error related areas of policy and procedures as part of the agency's error reduction strategy plan
Perform other job related duties as assigned or requested
Professional knowledge of DTA programs and experience with public speaking
Ability to work within a team based environment

242

Training Specialist Resume Examples & Samples

Collaborate effectively with Advertising’s Product Managers, Ad Services, Subject Matter Experts, and Release Management to support training for new products, new tools and process changes
Create scalable training content to foster and grow desired knowledge, processes, and skills to enable a large and growing services team to execute new launches quickly
Design and Develop training applying adult learning principles to create learning curricula that best suites the needs of the content (online, classroom, or blended learning methods)
Manage roll-out plans, evaluation and feedback systems for all programs
Work globally, understanding and accommodating needs by region
Deliver in-person and virtual training sessions to our Advertising Services teams
Master training software and learning systems to deliver training and report on training effectiveness, iterating on content and delivery as needed
Excellent coordination, project management, and organization skills

243

Training Specialist Resume Examples & Samples

2+ years of Training or Development experience
Experience with developing e-Learning and e-Learning authoring tools
Experience in Manufacturing and Quality positions
Microsoft Office/Suite proficient (Excel, PowerPoint, Word, etc.)
Bachelor's Degree in Instructional Design and/or Education

244

Training Specialist Resume Examples & Samples

High School Education
Facilitation skills, specialized training experience in sales
Timeshare industry experience
Flexible Schedule
2 plus years of management experience
Timeshare experience
Fluent Bilingual in Japanese and English

245

Training Specialist Resume Examples & Samples

Create testing and evaluation processes
Evaluate needs of company and plan training programs accordingly
Conduct performance evaluation training
Provide companies with classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops
Provide performance feedback
Provide leadership development education
Plan the implementation and facilitation of activities and events, budget spending, material production and distribution, and other resources to ensure that operations are managed within authorized budgets

246

Training Specialist Resume Examples & Samples

Administers training programs by handling all training logistics for both on-line and classroom environments
Maintains on-line and paper based materials supporting all training programs
Provides support to the department in all projects and duties as assigned such as scheduling meetings, ordering supplies and training materials, formatting presentations, creating expense reports, and photocopying
May deliver non-technical training, such as orientation programs or test proctoring
Manages student enrollment processes, metrics, and reporting
Tracks training expenses and monitors departmental budgets
May manage small training projects or other duties as assigned
Associates Degree or equivalent business experience required. Undergraduate degree preferred
Experience in managing multiple projects concurrently and achieving quality results
Proven track record performing administrative assistant and/or program support duties
Solid written and verbal communication skills and presentation/facilitation skills
Solid customer service skills and ability to communicate effectively with employees at all levels
Advanced level skills in Word, PowerPoint, Excel, and navigating the internet
Knowledge of training technologies, such as Contribute, Stellant, Captivate, and Learning Management Systems, preferred
Aptitude and desire to learn new technology
Experience with training or adult education preferred
Meets the standards for this position, as defined in the Talent Management Framework

247

Training Specialist Resume Examples & Samples

Assess, coordinate, facilitate, and measure training programs
Consults with business partners to assess training; conduct needs analysis, identifying performance deficiencies, or gaps between actual performance and desired performance by identifying key functional development needs
Facilitates the new hire training program to new employees during their first 3-10 weeks with the company
Delivers large and small group, hands-on training for local and national training initiatives in accordance with the training rollout plan; ensures classroom, technology, materials are ready and available for each rollout
Coordinates and facilitates recurrent training; sets training schedules based on employee and business availability; ensures formal training materials and systems are available for classes
Manages the learning environment effectively through all delivery methods: instructor- led, web-based, blended, role plays, and uses of other technologies
Identifies opportunities for “off the shelf solutions” where the cost benefit outweighs development of internal programs
Monitors progress of training participants; then objectively and clearly communicates progress to managers
Conducts surveys to measure the effectiveness of training programs; makes needed adjustments and improvements based on results of surveys
Fosters an open, positive learning environment that incorporates adult learning strategies
Management of New Employees
Assists with the recruiting, selection and on-boarding processes of new employees
Supervises, coaches and mentors employees during the initial training period
Maintains all documentation regarding employee performance, conduct, and attendance; initiates corrective action and recommendation for termination as necessary
Transitions new employees from the training classroom to training bay; provides performance feedback to Training Bay Management on employee strengths and coaching opportunities; updates management on attendance or conduct issues
Consults with Training and Development teams and managers on improving employee performance
Understands and contributes as needed to all phases of the training project lifecycle; assessment, design, development, delivery and evaluation; provides valuable input to new curriculum content and proposed delivery methods; works on national projects as assigned
Provides feedback to curriculum and intranet strategy teams on needed enhancements and revisions to training programs, new hire programs, communication rollouts, and intranet sites
Forms strategic alliances with each business function to ensure that their unique training needs are being met
Stays involved with the business by hosting listening sessions to monitor adherence to regulatory compliance and other procedures; creates plans with input from management to address performance gaps
Creates a training plan that strategically addresses departmental needs and performance gaps
Proactively communicates with management on the result of training programs as well as provide guidance on follow up activities to help employees apply learned information
Provides training/coaching expertise to solve customer issues related to performance gaps; provides small group and individual coaching and modeling of effective handling of customer calls and leadership; provides a hands on approach to training
Responsible for ensuring consistent communication of policy and procedure updates
Excellent leadership, customer service, negotiations and organizational skills
Strong interpersonal, communications, presentation/facilitation, coaching and writing skills
Ability to work in a fast paced, demanding and rapidly changing environment
Business-minded, results-oriented, go-getter mentality
Ability to manage multiple and complex projects to meet the needs of the business. Must be fluid in adapting to multiple changes at the same time

248

Training Specialist Resume Examples & Samples

Identifying specific training needs
Administering, and/or presenting training classes
Assisting with developing new curriculum
Preparing lesson plans
Evaluating classes for effectiveness and potential improvements
Serving as a primary administrator in the Statewide Learning Management System
Preparing and disseminating training announcements
Preparing proposals for training programs utilizing external funding
Assisting in creating online training classes using e-learning authoring software

249

Training Specialist Resume Examples & Samples

Collaborate with subject matter experts and training staff to build dynamic content for all contact center agents
Build training assessment tools that identify gaps in training development/delivery, design and fix curriculum to close gaps and achieve KPI’s
Conduct Train the Trainer sessions with certified trainers at centers
Perform needs analysis, develop facilitator guides, lesson plans, evaluations as well as conduct training for Trainers that aligns with the organization’s business goals
Ensure that all training is multimodal and localized to all agent populations
2 years’ experience building training content, or educational equivalent
Knowledge of training theory: ADDIE Model, RCD, SAM Model
Experience with elearning tools: Captivate, Articulate, any LMS
Problem solving: Uses sound business judgement to implement initiatives
ROI/Business Planning: Ability to manage a budget and build strong business case and ROI assumptions for training investment
Experience with contact centers a plus

250

Training Specialist Resume Examples & Samples

Partners with Associate Performance Consultant to identify training requirements following interviews and data gathering
Utilizing the ADDIE model, develops and implements interactive, engaging, learner-focused instruction for new hires and existing employees
Facilitate classroom or virtual training for a variety of needs, such as new hire orientation, job skills (technical) training, and product roll outs
Encourage and enhance participation, facilitate discussion, and keep learners focused by managing timing and pace
Collaborate with business partners to create training solutions and appropriate evaluations of skills and knowledge transfer
Management of training deliverable s for system, product, change to process projects. (project management) Facilitate post training support to ensure transfer of learning to work performance
Manage session logistics including access to systems, platforms, and build out training content for training databases, create Instructor Led Training modules and sessions within the Learning Center
Including descriptions, classroom sessions, post assessments, evaluations & roster
Tracking and inputting metrics gathered to various databases for tracking and reporting
2+ years training and facilitation experience
Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations
Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions

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Training Specialist Resume Examples & Samples

Training Specialist Resume Examples & Samples

Training Specialist Resume Examples & Samples

Training Specialist Resume Examples & Samples

Training Specialist Resume Examples & Samples

Training Specialist Resume Examples & Samples

Training Specialist Resume Examples & Samples

Training Specialist Resume Examples & Samples

Training Specialist Resume Examples & Samples

Training Specialist Resume Examples & Samples

Training Specialist Resume Examples & Samples

Training Specialist Resume Examples & Samples

Training Specialist Resume Examples & Samples

Training Specialist Resume Examples & Samples

Training Specialist Resume Examples & Samples

Training Specialist Resume Examples & Samples

Training Specialist Resume Examples & Samples

Training Specialist Resume Examples & Samples

Training Specialist Resume Examples & Samples

Training Specialist Resume Examples & Samples

Training Specialist Resume Examples & Samples

Training Specialist Resume Examples & Samples

Training Specialist Resume Examples & Samples

Training Specialist Resume Examples & Samples

Training Specialist Resume Examples & Samples

Training Specialist Resume Examples & Samples

Training Specialist Resume Examples & Samples

Training Specialist Resume Examples & Samples

Training Specialist Resume Examples & Samples

Training Specialist Resume Examples & Samples

Training Specialist Resume Examples & Samples

Training Specialist Resume Examples & Samples

Training Specialist Resume Examples & Samples

Training Specialist Resume Examples & Samples

Training Specialist Resume Examples & Samples

Training Specialist Resume Examples & Samples

Training Specialist Resume Examples & Samples

Training Specialist Resume Examples & Samples

Training Specialist Resume Examples & Samples

Training Specialist Resume Examples & Samples

Training Specialist Resume Examples & Samples

Training Specialist Resume Examples & Samples

Training Specialist Resume Examples & Samples

Training Specialist Resume Examples & Samples

Training Specialist Resume Examples & Samples

Training Specialist Resume Examples & Samples

Training Specialist Resume Examples & Samples

Training Specialist Resume Examples & Samples

Training Specialist Resume Examples & Samples

Training Specialist Resume Examples & Samples

Training Specialist Resume Examples & Samples

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