Strategic Services Resume Samples
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Strategic Services Resume Samples
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LL
L Lubowitz
Lizzie
Lubowitz
293 Hodkiewicz Spring
Dallas
TX
+1 (555) 407 9688
293 Hodkiewicz Spring
Dallas
TX
Phone
p
+1 (555) 407 9688
Experience
Experience
Philadelphia, PA
Manager, Strategic Services
Philadelphia, PA
Weber-Toy
Philadelphia, PA
Manager, Strategic Services
- Aid the senior manager in preparing response submissions to RFPs by proposing tactics and preparing pricing quotes
- Proven track record in risk mitigation, risk management, contingency planning and escalation procedures
- Assist in preparing capabilities presentations to potential clients
- Provide career pathing opportunities within services to the Strategic Services team
- A proven track record in developing professional services offerings across a variety of technical and strategic areas of focus
- Promote knowledge sharing and serves as a mentor throughout the team
- Responsible for the successful delivery of all Strategic Services engagements within budget and schedule
Houston, TX
Strategic Services Associate
Houston, TX
Beer, Leannon and Hyatt
Houston, TX
Strategic Services Associate
- Establish key performance indicators, performance targets, and dashboards for performance monitoring
- Performs other related duties incidental to the work described herein
- Produce reports, ad-hoc analyses, and presentations related to care redesign improvement work
- Perform other related duties, administrative or otherwise, incidental to the work described herein
- Participates in contract management meetings contributing to the continuous improvement of OCRC, its policies, processes and operations
- Willingness to attend training courses and contracting management courses, software courses, industry shows, etc
- Maintain thorough and open communications related to ongoing projects with DCRI Contracts management, DCRI project teams and administrative personnel
present
New York, NY
M HIS Strategic Services Sales Executive
New York, NY
Quigley-Kerluke
present
New York, NY
M HIS Strategic Services Sales Executive
present
- Has responsibility for establishing and monitoring multiple concepts relative to the function Working tasks might include
- Understands and influences external decision makers at the highest account level
- Builds strong customer and industry relationships and continually establishes 3M as an industry thought leader
- Recognized and delivers industry thought leadership presentations to establish 3M’s presence at the C-Level
- Has direct responsibility for functional strategic planning and delivery for services and account development programs
- Research and analyzing healthcare business issues, legislation/regulation and other content using a variety of media
- Adjusts sales and marketing services strategy to meet changing market and competitive conditions for a medium to large complex market/product line(s)/category or account development programs
Education
Education
Bachelor’s Degree in Business Related Field
Bachelor’s Degree in Business Related Field
University of Pittsburgh
Bachelor’s Degree in Business Related Field
Skills
Skills
- Excellent attention to detail - Excellent oral and written communication skills
- Have a working knowledge of the Big Four and the ability to articulate an understanding of these terms
- Attention to detail and accuracy and ability to multi task
- Expert knowledge of data analytics and display so that all team members can quickly understand and synthesize the information
- Knowledge of accreditation standards and regulations related to health care Attention to detail and accuracy Computer literacy
- Excellent attention to detail
- Ability to spot red flags and escalate potential issues or concerns before they occur
- Microsoft Word, PPT, Visio experience- Intermediate Excel Knowledge
- Excellent proofreading skills
- Excellent interpersonal skills
15 Strategic Services resume templates
Read our complete resume writing guides
1
Strategic Services Senior Analyst Resume Examples & Samples
- Oversight and management of Barclaycard US’ Credit Bureau Reporting through Barclaycard US’ core processing system which will leverage the Metro 2 Format
- Developing and executing audits and controls to ensure consumer data is accurately reported to credit bureaus
- Compile monthly credit reporting file statistics and scorecards
- Responsible for the management and oversight of converted and deconverted accounts to/from core processing system, ensuring that impacted accounts are accurately reported and displayed on Credit Bureau profiles
- Identify and solve for inconsistent departmental process/procedures related to Credit Reporting
- Drive change to improve overall Credit Bureau Reporting data quality
2
Global Strategic Services Manager Resume Examples & Samples
- How should a credit card issuer use emerging technology to acquire the best customers?
- How does an issuer expand into offering credit or commercial products?
- What innovative web and mobile strategies should issuers and merchants utilize?
- What investment decision criteria should a merchant consider around digital versus brick-and-mortar storefronts?
- How does an acquirer’s profitability compare to a benchmark of peers?
3
Strategic Services Specialist Resume Examples & Samples
- Drive the writing and completion of assigned proposals, working with other departments as needed. Ensure all submissions are designed to win: completed accurately and thoroughly, following MHSE guidelines, and submitted on time
- Communicate with reps, sales managers, and other departments as needed; communicate directly with customers as situation warrants. Use departmental tools and procedures to manage workflow; suggest improvements. Communicate with stakeholders as necessary to secure business and maintain positive relationships
- Provide grant writing assistance to customers who plan to write McGraw-Hill programs into their applications. Assistance includes customer facing phone calls to review grant requirements, project planning, providing product information and summaries, grant review/editing, and grant writing
- Create and monitor a project schedule to ensure all projects stay on task and track grants, proposals, and professional development sales opportunities; communicate with appropriate parties and flag to manager if an application or proposal is in danger. Have a sense of urgency and competitive spirit
- BS/BA required; Master's degree preferred
- Successful project management experience
- Experience and understanding of industry and how educational products are sold and delivered
- Experience in curriculum writing/mapping and proposal writing with a competitive, team-oriented spirit
- Demonstrated strong customer-service orientation and a desire to win
- Demonstrated success with achieving service level expectations and/or fast-paced environments
- Outstanding organizational and planning skills required
- Must have excellent communication skills, writing in particular. Must have a strong grasp of grammar, punctuation, and business communication, taking a sales-oriented approach when appropriate. Intermediate Microsoft Word, Excel, Outlook, Internet/Intranet and Adobe Acrobat. SharePoint or other multi-user/project management programs helpful
4
Strategic Services Sales Manager Resume Examples & Samples
- Sales experience in the education services and/or strategic consulting business, ideally to education or state level or federal level government clients
- Excellent presentation and communication skills (verbal and written)
- Ability to interact at all levels of an organization (from functional lead to executive) with emphasis on organizational agility to get to the client’s President and Board level
- Experience in selling student lifecycle services and or marketing and recruitment a plus
- Keen interest and ability to listen and solve business problems
- Focus on quality, integrity and client value
- Strong ability to build and leverage internal partnerships
- Ability to be successful in a highly-matrixed organization
- Bachelor’s degree in Business, Marketing, Education or Technology related area preferred. Preference given to advanced degree candidates
- 10+ years of overall professional experience, with proven leadership and performance attainment
- The proven ability to develop and capture standalone single services opportunities in the high 6 or 7 figures that are not solely tied to the training or implementation of a product
- Proven experience developing strong relationships and selling at the executive level
- Possess a trusted and extensive network of client relationships at the executive level
- Familiarity with disciplined implementation methodologies, profitability management, capital and budget planning, and financial modeling/review
- This role serves to help institutions identify and execute strategies to drive student success, touching upon areas such as financial aid, student accounts, records, registration, retention services and career placement. The ideal candidate would have experience in any of these areas
- Fluency in the process of conceptualizing, developing, implementing, and/or delivering On-Ground or Online Programs
- High financial acumen and ability to direct P&L and Pro Forma development for sales purposes as well as represent financial projections to CFO and President level client stakeholders
- High energy and stamina to perform consistently at a high level in a very demanding environment
- Willing to travel up to 65-75% of the time; candidates must be based in the continental US near a major airport
5
Manager, Strategic Services Resume Examples & Samples
- Responsible for the successful delivery of all Strategic Services engagements within budget and schedule
- Work closely with team to ensure project staffing & project profitability requirements are met
- Own customer satisfaction for all Strategic Services engagements and measure customer satisfaction through surveys and direct customer conversations that reflect a Net Promoter Score of at least 8 or higher
- Manage people: Hire, train and mentor resources - responsible for their development, growth, and revenue objective achievement
- Work closely with sales leadership to evaluate and grow pipeline, sell new projects, convert opportunities and develop revenue
- Manage customer escalations (pre and post sales), negotiate rates, project costs, terms and conditions of work & contracts and other factors of a commercial nature in relation to Strategic Services delivery
- Enhance and maintain services methodologies to be executed by team. Ensure that critical delivery processes are followed, including project documentation, internal/external communications and all testing procedures
- Promote knowledge sharing and serves as a mentor throughout the team
- Provide career pathing opportunities within services to the Strategic Services team
- Stay up to date on industry evolution; disseminate best practices
- Serve as a voice of the department and its customers to internal stakeholders, including Product, Marketing, Sales and others as applicable
6
Strategic Services Sales Executive Resume Examples & Samples
- Experience and ability in operating within a fast-paced, multi-disciplined virtual team
- 5+ years of professional experience in Consulting/Services Sales or Sales Engineer role
- Ability to establish and manage Executive level customer relationships
7
Strategic Services Manager Resume Examples & Samples
- Letter-spacing:-.1pt">Complete assigned deliverables within strategy
- Bachelor's degree in finance, marketing, or related field
- Letter-spacing:-.1pt">2-5 years in Marketing Consulting and/or
- Working knowledge of loyalty programs: earning and redemption,
- Knowledge of customer analysis, profiling, business metrics,
8
M HIS Strategic Services Sales Executive Resume Examples & Samples
- Consults with leadership team to set medium to long-term strategic sales direction for medium to large complex healthcare market(s). Develops business and sales strategies designed to create services solutions for complex and multi-faceted customer needs. Interprets industry trends, customer requirements, and business objectives to develop services programs and deliver those programs to largest, complex health systems
- Has direct responsibility for functional strategic planning and delivery for services and account development programs
- Recognized and delivers industry thought leadership presentations to establish 3M’s presence at the C-Level
- Creates solutions for complex and multi-faceted problems, which requires ingenuity, creativity, innovation, and strong analytical skills
- Possesses customized services program development experience
- Assesses and understands customer organizations culture and dynamics quickly and accurately to customize delivery of services solutions to meet their needs and become a trusted advisor to the most complex customers
- Has responsibility for establishing and monitoring multiple concepts relative to the function Working tasks might include
- Develops sales and marketing strategies for new and existing services with cross over and application to software solutions to existing market targets and expanding target markets
- Adjusts sales and marketing services strategy to meet changing market and competitive conditions for a medium to large complex market/product line(s)/category or account development programs
- Research and analyzing healthcare business issues, legislation/regulation and other content using a variety of media
- Understands and influences external decision makers at the highest account level
- Directly works with external high level decision makers to capture market needs, gather voice of customer and validate strategic initiatives
- Builds strong customer and industry relationships and continually establishes 3M as an industry thought leader
- Ensures the optimal use of current channels and identifies partners/alliances/channel for continuous growth and application of existing and expanding services offerings
- Shares best practices with other Sales and Marketing teams across the organization
- Incumbent typically communicates with managers, functional leaders and business leaders. Interacts with key external clients to leverage and validate strategic initiatives
- Bachelor's degree and/or RHIT and/or RHIA and/or RN certification
- Minimum of 10+ years leadership experience with C-level contacts
- Minimum of 7+ years of Health Care business consulting experience
- Minimum of 5+ years of experience working with National Healthcare Associations and/or Organizations
- Ability to travel 75%
- Preferred MD-PhD
- National contacts at the C-level
- Ability to diagnose complex situation adapting services solutions to meet market and customer needs
9
Strategic Services Associate Resume Examples & Samples
- Maintains up-to-date records of all agreement negotiations through timely and accurate entries in the Tech Tracs system
- Participates in contract management meetings contributing to the continuous improvement of OCRC, its policies, processes and operations
- Provides input to OCRC quality control procedures to effect the timely execution of all assigned agreements in accordance with organizational and departmental policies
- Performs other related duties incidental to the work described herein
10
Strategic Services Assoc Data Analytics Resume Examples & Samples
- Experience working in higher education and/or health care are highly preferred
- Must be willing and able to travel across sites and work from different rotating work locations. Access to reliable transportation is required
- Knowledge of the different policies, practices, and processes across the different DUHS hospitals is preferred. Ability to efficiently function in an environment with differing processes, policies, and procedures and differentiate and adapt when institutional practices and processes are inconsistent across sites
- Knowledge and experience with performance improvement techniques and methodologies such as RIE, LEAN, Six Sigma, etc.,
- Experience managing and/or leading performance improvement projects
- Knowledge of and experience with revenue cycle management including provider coding and billing issues
- Knowledge of methodology and practices of the Institute for Healthcare Improvement (IHI) and knowledge of best practices from such groups as University Health Consortium (UHC), Society of Hospital Medicine (SHM)
- Experience preparing employment agreements and complex agreements are preferred
- Experience with audit and compliance initiatives
- Knowledge of advanced practice provider (APP) including nurse practitioner and physician assistant compliance and regulatory requirements
- Experience with space planning and management preferred
- Experience developing and maintaining reports and metrics related to performance and quality. Experience collecting, analyzing, and reporting on complex performance and quality data sets, and developing action plans based on trends
- Experience with a variety of data processing software and relational database systems for data retrieval, analysis and reporting. Intermediate to advanced skills with MS Word, Excel and Power Point and Access
- Experience in writing business correspondence, reports, and procedures. Demonstrated ability to read, analyze, and interpret legal agreements/contracts, policies, financial reports, professional journals, technical procedures, and governmental regulations
- Demonstrated appropriate customer service attitudes and services in a variety of work settings
- Business acumen/competence: sufficient understanding of education and/or health care field(s) and specific departmental environments to elicit credibility
- Teamwork/Collaboration: demonstrated skills and abilities in collaborative efforts with experience in team/project oriented activities
- Interpersonal & Communication Skills: ability to relate well to people and work in cooperation with others to effectively coordinate activities. The candidate must also be able to communicate effectively through writing and oral presentations
- Demonstrated a results orientation for delivering appropriate products and services in an accurate, complete and timely fashion
11
Strategic Services Associate, Senior Resume Examples & Samples
- Excellent written, oral and conversational communication skills to effectively work with diverse groups
- Ability to analyze, evaluate multiple solutions and solve complex problems using well developed critical & analytical thinking skills
- Excellent time management skills needed to prioritize among many competing priorities
- Attention to detail needed to operate accurately and effectively in the regulatory environment
- Mastery of Microsoft Office, especially Word and Excel, multiple electronic databases and computer based information systems and Microsoft Access
12
Strategic Services Associate Performance Services Resume Examples & Samples
- Self‐starter and innovative problem solver
- Sound process improvement facilitation skills
- Microsoft Office suite
- Clinical team SSA positions prefer nursing experience
- Analytics positions require proficiency with SQL/report development
- Healthcare domain experience a plus
- SAP Business Objects, Tableau proficiency a plus
- Six Sigma Black Belt or Green Belt a plus
13
Strategic Services Consultant Resume Examples & Samples
- Take consultative approach to defining and structuring the programme based on review of Client’s objectives/requirements
- Credibly and professionally deliver and execute programme as defined in the Statement of Work resulting in high customer satisfaction
- 2 years work experience in a customer-facing client services role
- Passion for technology, particularly online communication and collaboration technologies
- BA/BBA/BS or equivalent education
14
Strategic Services Sales Manager South Africa Resume Examples & Samples
- Drive maintenance and Cloud (Operations) services revenue growth through Channel Partners and customers
- Align on customer's/partner’s services Go-To-Market Strategy by leveraging programs, tools, and offer applicable to assigned customer/partner
- Conduct quarterly operations reviews and manage client relationships at the executive level
- Engage with field on global/named opportunities with strategic inside sales sellers on large opportunities and inside sales managers
- Drive improvement in customer/partner renewal rates through the implementation of best practices, tools, programs and promotions
- Deploy new maintenance and operations services offers
- May conduct weekly funnel reviews with Channel Partners and interacts with supervisor as needed
- Role may require 25 - 50 percent travel time
- Provide solutions to a diverse range of moderately complex issues which has direct impact on the business
- 10 - 12 Years of Experience
15
Senior Strategic Services Account Manager Resume Examples & Samples
- Requires a four-year college degree or higher preferred, analytic discipline a plus; or equivalent years of experience
- Minimum 5 years’ experience in direct client facing service and sales engagements
- Requires a minimum of 7 years systems/software development project management experience, or equivalent years of experience
16
Strategic Services Associate Resume Examples & Samples
- Attend and participate in DCRI Contracts departmental meetings
- Maintain accurate contracts records in departmental contracts tracking system
- Maintain thorough and open communications related to ongoing projects with DCRI Contracts management, DCRI project teams and administrative personnel
- Participate in ad hoc departmental initiatives and special projects as assigned by the AD of Contracts Management
- 2 years’ experience in contracts management and/or research and development arena (pharmaceutical company, CRO, ARO, etc.) with particular emphasis in contract administration and/or related contract generation and document management systems highly preferred
- Analytical, problem solving, and negotiation skills
- Excellent organizational, planning and prioritization skills
- Excellent attention to detail - Excellent oral and written communication skills
- Knowledge of agreements used in support of clinical trials preferred
- Knowledge of clinical trials process/standards/regulations preferred
- Familiarity with all internal processes and approvals that impact contracting procedures
- Willingness to attend training courses and contracting management courses, software courses, industry shows,
17
Senior Engagement Manager, Strategic Services Resume Examples & Samples
- Work closely with executive leadership and management teams in strategic planning and support strategic activities including implementation, monitoring execution, strategy refinement and reporting of related performance
- Effectively lead and influence cross-functional teams beyond your direct span of control (business, operations and technology) to deliver results aligned with the Technology Risk Office’s strategic initiatives
- Design audience-focused strategic communications that simplify the complex nature of our work and effectively communicate key messages with impact. Elevate the quality of our everyday communications to increase organizational transparency and awareness of and alignment to the Technology Risk Office strategic roadmap and related initiatives
- Align KP organizational strategies and evaluate the impact to the Technology Risk Office strategic roadmap and related initiatives
- Advise and coordinate on design of key metrics supporting senior-level management reporting, critical operational areas and strategic execution
- Perform robust interviews, document assessments, and walkthroughs of processes (both new and existing) and identify gaps, areas of clarification, and design solutions
- Lead cross-functional teams to implement solutions as needed. Exhibit pragmatism in formulating process remediation and implementation strategies, defining work tracks; and submitting assessment findings and recommendations; and design sustainment strategies and measurement systems
- Gather and synthesize complex information and data to identify and analyze trends and address business needs
- Develop and nurture trusted relationships with Business Partners, KP IT Executives, Security & Compliance Officers and other Technology Risk team members to gain consensus approvals on strategies, recommendations, findings, project plans, etc
- Minimum ten (10) years of related experience
- Bachelor degree in Computer Science, Information Systems, Management Information Systems, or Business Administration or other related field. (Master degree is preferred.)
- Meaningful strategy and/or professional services experience. 5+ years professional services and 3+ years strategy development experience that includes a broad understanding of the software delivery process, professional services consulting and/or program management. 5+ years experience providing information security or information technology consulting services to a broad range of companies and/or federal and state agencies
- Self-motivated and innovative – with the ability to enlist others and lead change. Strong creative and change-oriented continuous improvement skills
- Highly developed verbal and written communications skills. Concise/precise messaging and executive level presentation material design skills are critical
- Ability to develop rapport and credibility across the organization, promote ideas and proposals persuasively
- Highly developed relationship skills. Ability to work across organizational boundaries, across various levels of the organization
- Ability to apply and leverage design thinking and customer experience strategies to improve effectiveness and transform insights into actionable value-added initiatives
- Solid understanding of Enterprise Risk Management and Strategy frameworks as well as understanding of current enterprise threat scenario as related to healthcare
- Practical experience managing multiple large-scale projects simultaneously, strong internal consulting, customer account management, and defining engagement scope, negotiating commitments, gathering requirements, defining deliverables, designing integrated solutions, and overseeing technical implementations considered a plus
- Certified Information Security Auditor/Manager (CISA/M) designation and/or CISSP, and/or PMP
18
Strategic Services Associate Resume Examples & Samples
- Negotiate draft subcontracts and agreements (examples noted above) applying an working understanding of the Duke/DCRI mission, policies, processes, structure and systems, especially those pertaining to clinical research, academic concerns (the Big Four) and non-profit tax status
- Have a working knowledge of the Big Four and the ability to articulate an understanding of these terms
- Develop and maintain DCRI Contracts departmental templates for site agreements and other minor subcontractor/ vendor/partner agreements
- Provide support, legal oversight, and document review for SSU as required. This includes drafting of study template site agreements; review of site negotiations/changes; attendance/leadership of periodic project review teleconferences; and training of SSU associates
- Lead and participate in ad hoc departmental initiatives and special projects as assigned by the AD of Contracts Management
- Excellent attention to detail
- Willingness to attend training courses and contracting management courses, software courses, industry shows, etc
19
Strategic Services Architect Resume Examples & Samples
- Typically a minimum of 5-10 years in Service business environment - preferably in MPS
- Experience of working with International or Global Accounts
- Solution knowledge (demonstrates comfort with solution, product, and service knowledge. Easily integrates/applies these perspectives in order to solve business needs)
- Awareness of consultative selling or business value creation techniques
- Previous experience as a Services Consultant, Opportunity Consultant and other Pre-Sales roles
- Analytical and organized
- Reliable and solid
- Experience in working with and influencing virtual teams
- Fluent communication in English (spoken and written)
20
Strategic Services Coordinator Resume Examples & Samples
- BSL for 2 SLT, Strategic Initiatives, Custom Client Communications, Marketing
- Participates in team of administrative support personnel who provide telephone coverage for the Hartford office’s executive suite, when needed
- Prepares meeting materials, including development of Powerpoint presentations and exhibits, as needed
- Reconciles Bravo budget
- Produces various NAs newsletters
- Reviews various documents for quality control
- Assists with NA & customer specific projects as needed
- Reconciles all external invoices from vendors, submits, tracks and records
- Owns vendor invoicing relationship, direct reach out monthly
- Responsible for planning and administering all employee webex conference calls
- High School Diploma/GED
- Experience with customer relationship management/sales management tools, particularly in areas of report generation and data manipulation
- Advanced knowledge with Microsoft Office (Word, Excel, Outlook, and PowerPoint)
- 2+ years of project management experience in a matrixed organizational environment
- Associate’s Degree or Bachelor’s Degree (or higher)
- Strong organization and priority-setting skills
- Excellent communication skills, both verbal and written
21
Strategic Services Associate Transplant Finance Resume Examples & Samples
- Analysis of data and processes for opportunities for improvement
- Knowledge of accreditation standards and regulations related to health care
- Computer literacy
22
Strategic Services Associate Resume Examples & Samples
- Use Excel, Tableau, and JMP to effectively analyze data from different sources. Guide teams’ focus to areas with the greatest need for improvement in the domains of clinical quality, patient experience and the cost of care
- In partnership with physician and nursing leads, use expert knowledge of performance improvement techniques and methodologies to coach teams through the design and implementation of strategies to improve performance and execute on interventions
- Oversee daily operations and project management of Care Redesign teams: schedule meetings, plan agendas, develop meeting materials, facilitate and lead meeting discussion, summarize next steps, assist in email communication and deliverable development, develop implementation plans, and undertake additional tasks in line with the DUHS Care Redesign Program
- Establish key performance indicators, performance targets, and dashboards for performance monitoring
- Produce reports, ad-hoc analyses, and presentations related to care redesign improvement work
- Perform other related duties, administrative or otherwise, incidental to the work described herein
- Strong project management and meeting facilitation skills – competitive candidates have experience leading large teams (20+ people) of diverse clinical backgrounds
- Clear and concise written and verbal communication skills
- Expert knowledge of process improvement techniques as would be gained from certification and use of tools taught in Six Sigma Black Belt, Green Belt training or from certification from the National Association for Healthcare Quality (Certified Professional in Healthcare Quality (CPHQ))
- Expert knowledge of data analytics and display so that all team members can quickly understand and synthesize the information
- Ability to manage multiple projects simultaneously through effective priority setting, efficient use of time, and organization
- Attention to detail and accuracy and ability to multi task
- Computer skills: Microsoft Office - Word, Power Point, Excel, Outlook, Access, Visio (or Lucid Chart); Adobe; Tableau; JMP
- Project management skills: create project plans and manage multiple parallel deadlines, ability to identify roadblocks proactively and formulate mitigation plans
- Change management skills: stakeholder analysis, communication plans, organizational readiness assessments
- Minimum of 4 years work experience, including 2 years with significant responsibility for performance/process improvement. Experience leading performance improvement teams required
- Master's degree strongly preferred
- Experience in healthcare in an academic medical center
- 4+ years of process improvement and project management experience
- Six Sigma Black Belt certification
23
Project Manager for Strategic Services Resume Examples & Samples
- Prepare summary documents for review and discussion for meetings
- Collaborate with Team Leads to charter new initiatives
- Facilitate the definition of project scope, goals, and deliverables that support business goals in collaboration with senior management, the Strategic Planning Director, and stakeholders
- Develop and manage reporting of improvement portfolio, milestone plans, financial outcome measurements, project timelines, and methods to ensure progress for each initiative using appropriate tools
- Organize, develop deliverables for, and attend weekly meetings with Strategic Planning Director and team leads and/or executives to gather information, communicate progress, and develop countermeasures regarding various initiatives
- Set and continually manage project expectations with team members and other stakeholders in a timely and clear manner
- Update various tracking and measurement tools, including benefit schedules, benefit calculation models, initiative charters, work plans, and milestones for each initiative
- Develop and analyze the content of status reports from the project team, troubleshooting any problem areas
- Constantly monitor and report on progress of the project to the PMO director; work with PMO leadership to identify issues, risks, and further opportunities
- Analyze productivity and key performance trends and provide recommendations on improvement
- Excellent and polished communication skills (oral, written, and facilitation)
- Strong work ethic and positive approach to complex issues
- Exceptional computer skills and advanced capabilities in Microsoft Excel
- Ability to interpret, analyze, and translate complex data sets into understandable information for all levels of hospital staff
- Strong knowledge of statistics, model development, and financial reporting
- Adaptability and familiarity with working with ambiguity
- Ability to learn quickly and to work quickly/accurately with little direction
- Proactively seeks new opportunities
- Ability to set, commit to, and meet deadlines and objectives, every time
- Ability to effectively and efficiently prioritize and execute multiple tasks in a high-pressure environment
- Achievement-oriented, results-driven, and has a positive attitude
- Demonstrates creative problem solving and analytical/critical thinking skills
- Exceptional attention to detail and work product validation
- Can conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities, demonstrating flexibility and adaptability
- Ability to elicit cooperation from a wide variety of sources, including upper management, physicians, and other departments
- 3-5 years of demonstrated experience with current data analysis principles, methods, procedures, practices, tools, and techniques
24
Strategic Services Analyst Resume Examples & Samples
- Implement changes to rules and scores through on-line and off-line decisioning engines such as; Strategy Manager, Blaze, TRIAD, SAS
- Ensure accuracy in delivery and work with RRS developers and testers along with CRO business partners to ensure that success
- Works with the leadership team to design, document and develop the solution
- Ensure technical and user documentation is kept up to date with latest changes
- Support the build team & review approach ensuring they meet requirements before sign off
- Create and agree work schedules with Change Teams & RRS Portfolio Managers
- 4-year college degree required
25
Strategic Services Coordinator Resume Examples & Samples
- Working closely across the team, support the implementation of a data-led continuous improvement programme to deliver improvements across the portfolio of our operational workflows and supplier led activities
- Help to maintain an up to date knowledge base of current workflows and changes and support the implementation of an effective and appropriate change control process
- Support the establishment of a regular review to identify candidate processes and workflows for optimisation, help agree priorities with the wider business and with suppliers, and develop insights that drive continuous improvement to agreed targets
- Maintain an up to date knowledge base of requirements for file formats, delivery profiles and (working with our suppliers and the Change Delivery Manager) coordinate the testing of new file formats, metadata formats, delivery methods and costing models
- Help develop a framework and operating model for the on boarding process with our clients and third parties, considering outsourcing or empowering operational teams as appropriate
- Coordinate the documentation of standard operating procedures; assist with the planning and organisation of training activities and staff engagement in relation to implementing change including new/updated workflows and systems, promoting a collaborative approach to continuous improvement
- Experience of business process improvement and a drive to innovate around our Operations
- Problem solving ability � able to think laterally and use initiative to devise new and more effective ways of working or dealing quickly and appropriately with a specific customer or team issue
- Experience of working on large, complex digital projects, including pipeline management, content delivery, creative design, broadcast/new media technical infrastructure and marketing
- Good administrative and IT skills and ability to manage multiple data systems
- Understands and is able to demonstrate effective project management methodologies
- Good knowledge of audiovisual, ancillary and technical metadata formats and systems for distributing to digital and non-digital platforms, including expert knowledge of Post Production techniques and terminology and the ability to apply this knowledge with confidence in a commercial environment
- Display a methodical approach with attention to detail, be able to quickly assess and act on changing priorities
- Ability to communicate effectively and confidently with people at all levels both internally and externally, around the world
- Able to present complex technical information in an accessible manner and empower colleagues with little technical knowledge to develop their ideas
- Agile development (e.g. SCRUM)
- Prince 2
- Good media sector experience is desirable
- Good experience in a consumer-facing business is essential
26
Month Marketing Student Placement Roche Diagnostics Healthcare Development & Strategic Services Resume Examples & Samples
- Project managing specific marketing plans for the countries
- Developing a proposal for the delivery of a consistent pricing model
- Streamlining MCEA systems and processes to align with the wider UK organizations systems to deliver process efficiencies
27
Strategic Services Associate Cardiology Resume Examples & Samples
- Effective written and verbal communication skills
- High computer literacy, including competency with MS Excel and willingness to learn SQL
- Exposure to PI/QI in the clinical setting
28
Platform Sales Executive Strategic Services Resume Examples & Samples
- Strong knowledge of the higher education sector and eLearning sector strongly preferred
- Experience in positioning strategic consulting services to C-level and other executive decision-makers
- Fluency in building a pipeline, moving opportunities through the sales cycle; proposing, presenting and discussing solutions with C-level and other executive decision-makers
- Highly developed client service and client satisfaction focus required
- Excellent oral, written, and presentation skills required
- Core sales skills including prospecting, needs analysis, presentation, negotiation and proposal writing
- Strong negotiation, presentation, oral and written communication skills
- Skilled using Salesforce.com, Word, Excel, PowerPoint or Keynote, Web conferencing
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Strategic Services Director Resume Examples & Samples
- Project Delivery – operational excellence, delivering on time and to budget, meeting the expectations of our clients, and working closely with other product line leads to ensure effective use of the RTE team, including other North America RTE regions
- Proposal Submission – working closely with the bid and proposal teams and project management and execution resources to maximize quality of submissions including on time submission,
- Team Leadership and Development - recruitment, retention, professional development, performance evaluations and succession planning relating to Strategic Services team members, and
- Compliance - adherence to corporate policies including Corporate Ethics and HSSE-Health, Safety, Security and Environment and levels of authority policies
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Manager, Strategic Services Resume Examples & Samples
- MBA or Bachelor’s Degree (Business or Science)
- 5-7 years total combined experience in progressive marketing, sales, business development, account management or client relations roles
- Knowledge of the pharmaceutical and biotechnology industries – various therapeutic areas
- Some knowledge of Web development and eMarketing
- Proficient in MS Excel with willingness to expand skill set
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Partner Bus Mgt Expert for Global Strategic Services Partners S Resume Examples & Samples
- New Business Development: Draw upon deep understanding of complex market dynamics to identify and drive new market opportunities for the partnership. Structure appropriate partner models thru a strategic business plan to achieve mutually beneficial business results and drive execution of related partnership agreements. Secure the necessary internal and external stakeholder support across involved business units, including regional partner leadership and sales teams
- Achieve KPI
- Bachelor’s degree required, Masters, MBA or advanced degree a plus
- Fluent German and English language skills
- Understanding of the SAP software portfolio specifically around ERP
- Collaboration/EQ: Demonstrates capacity to engender trust and effectively collaborate with SAP and partner colleagues at all levels, from SAP senior executives, account teams, and individual contributors. A diplomatic, natural networker who builds positive, enduring relationships and helps bridge diverse perspectives. Thinks and acts “win-win” when relating to others and demonstrates effectiveness in aligning and orchestrating interests to achieve results. Shows good judgment regarding where and when to compromise
- Industry expertise: Knowledgeable of relevant market, competitive, and technology trends influencing the enterprise solutions industry. Applies well-informed point of view to identify new business opportunities, address partnership dynamics, and shape innovative yet pragmatic business plans that drive tangible impact
- Creative problem solving:Adept at diagnosing problems and issues, identifying root causes, and determining creative yet practical ways to address them. Willing and able to consider different points of view and engage directly in the problem solving process vs delegating to others. Able to make decisions promptly, thoughtfully, and confidently in highly ambiguous situations
- Executive Communication: Highly effective written and oral communication skills. Communicates complex topics simply but without losing important nuance and meaning. Focuses on central issues and has a command of specifics without being overly detailed. Understands how to frame messages in a compelling way for a target audience, and articulates these messages credibly, powerfully, and with confidence
- Strategic program leadership: Demonstrated ability to structure and manage cross-organizational business initiatives and drive change. Thinks big picture while able to roll up sleeves and deliver. Sets and manages clear expectations by defining concrete objectives, deliverables, and action plans. Employs clear methods for closed-loop management and holds others accountable for delivering on time with quality. Shows appropriate attention to detail with diligent, tenacious follow-through. Flexible and comfortable with ambiguity, but strives to bring structure and discipline to ad-hoc work efforts
- Learning agility: Shows capacity to adapt, master new topics/behaviors, and continuously improve. Committed to learning constantly—a quick study who is curious and observant. Eager to take on new challenges; brings a positive attitude and is resilient to setbacks. Demonstrated ability to take on new assignments in diverse business areas, ramp quickly, and accomplish significant business results
- High-clockspeed responsiveness: Operates with a sense of urgency. Brings an awareness of and sensitivity to field concerns and perspectives. Artfully brings “7x24” responsiveness while maintaining personal balance
- 7+ years of relevant work experience in the area of partner management, sales, presales or consulting
- Deep services alliances background with Global Alliance Service firms
- Min 5 years in roles where you have been responsible for driving technology agenda and solution sales execution with success, both internally and externally for the company. Must possess extensive knowledge of enterprise software and related markets and ecosystems
- Extensive experience and relationships at senior levels within the enterprise solutions ecosystem – system integrators, technology vendors, ISVs. Specific experience with Indian-based Sis and offshore models
- Successful track record leading large-scale, complex business agreements and transactions with partners. Management experience preferred
- Demonstrated capacity for operating globally, as a leader or key member of a global team
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Director, Client & Strategic Services Resume Examples & Samples
- Prioritize deliverables across multiple clients and assist team in meeting tight timelines
- Represent the agency at client meetings along with the appropriate account, market research, creative or content members
- Establish, build and maintain the strong client relationships that are the underpinning of the continued growth and success of our business
- To be the lead strategic consultant for pharma and biotech clients, establishing product strategies and supporting tactics in the access and reimbursement space
- Attend client pitch meetings and present the strategic portion of any MediMedia presentation
- Work with the market research and clinical services team to develop necessary information/content to inform the strategies for new business presentations or client marketing initiatives
- Mentor MediMedia team members and help in developing their professional growth
- Support cross-functional matrix teams in support of internal and external client deliverables
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Strategic Services Lease Engineer Resume Examples & Samples
- A strong first degree in Engineering, Physics or Mathematics
- At least five years’ experience of working in the telecommunications industry
- A solid understanding of analogue and digital communications and knowledge of RF
- Good verbal communications skills
- Communication system and link analysis including budgets (link, transmission etc)
- A second degree in Engineering
- Security clearance from a NATO member nation
- A high degree of integrity
- Excellent writing and reporting skills
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Strategic Services Account Manager Resume Examples & Samples
- Development and execution of specific business plan to achieve own revenue targets and the objectives of VPS
- Build robust relationships with customers from C-Level to operational, identifying key decision makers and peer relationships
- Diligent management of Sales Pipeline, using Sales Force and other internal management processes including attendance on weekly sales conference calls
- To establish and nurture internal relationships with Verizon supporting functions
- Availability for National and International travel to attend customer sites and industry conferences
- Constantly learn about Verizon’s products and processes, both for own personal development but also to help deliver marketing and training messaging to clients and internal groups
- Identification, qualification and on-boarding new customers who will help both you as an individual and the wider team to achieve revenue and strategic objectives
- Deliver clear, concise and constructive client and product feedback to internal groups and management
- Understanding industry trends and providing constructive feedback to the business
- Ability to confidently present both individually or as part of an account team on Verizon’s products and services
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Administrator, Strategic Services Resume Examples & Samples
- Market strategic services to clients and colleagues through product demonstrations and presentations
- Perform system set-up, configuration, and maintenance for the assigned Strategic Services Opportunities
- Train client admin users on system capabilities
- Trouble-shoot issues with assistance of IT
- Perform analysis on reports and data as required
- Serve as practice participant in assigned Strategic Services
- Initiate contract and billing process for assigned Strategic Services
- Log and track activities in Salesforce CRM
- Other projects and responsibilities may be added at the manager’s discretion
- Experience administering HRIS preferred
- Experience with SalesForce preferred
- Ability to communicate with employees at all levels of the organization, including C-level communication
- Ability to adapt to a fast paced continually changing business and work environment while managing multiple priorities
- Outstanding phone presence and business acumen
- Effective verbal skills to gain trust and interest of contacts via the phone
- Computer skills with Word, Excel, PowerPoint and preferably with CRMs
- No travel required
- Work in clean, pleasant, and comfortable office setting
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Senior Manager, Strategic Services Resume Examples & Samples
- MBA or Business Degree in Marketing
- 7-10 years total combined experience in progressive marketing, market research and business development roles
- Extensive knowledge of the pharmaceutical and biotechnology industries – various therapeutic areas
- Knowledge of the Health Care Sector and Market Access/Reimbursement
- Knowledge of Medical and Scientific terminology
- Knowledge of Web development and eMarketing
- Strong financial modelling skills
- Travel less than 10% of the time
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Strategic Services Associate Resume Examples & Samples
- Strong interpersonal skills: communicate appropriately and effectively with stakeholders at all levels of the health system, listen to concerns, be open to and ask for feedback
- Team Oriented: collaborate with team members with diverse professional backgrounds
- Project management experience: communicate and manage timelines and priorities
- Detail-Oriented: ability to know when more information is needed/ask for clarity
- Vision-Driven: synthesize knowledge of perioperative medicine with existing and future health system initiatives to generate ideas for future optimization and implementation
- Clinical Interest: consider effect on patients, physicians, clinical staff, hospital system
- Creativity: ability to think outside the box, adapt to a constantly-evolving landscape
- Critical Thinking Skills: understand impact of decisions or timelines on project goals,make connections between multiple ongoing projects
- Ability to spot red flags and escalate potential issues or concerns before they occur
- Initiative: take the lead on tasks and responsibilities with minimal guidance/direction
- Microsoft Word, PPT, Visio experience- Intermediate Excel Knowledge
- Basic statistics/data analysis
- Research and writing experience
- Epic experience would be helpful
- Clinical background/experience would be helpful
- Knowledge of IT operational processes an added plus
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Strategic Services Partner Resume Examples & Samples
- Be accountable for commercial targets
- Is accountable to meet own account-related P&L, supports overall customer revenue consumption (from all lines of services) and margin (bid and incoming margin)
- Identifies customer problems and pain points that can be addressed through MaxAttention/Active Embedded offerings including value assurance packages
- Is accountable for MaxAttention renewals and quality of services delivery plans
- Drives customer loyalty and satisfaction
- Provides transparency of customer status towards DBS market unit management
- Demonstrate Leadership
- Serves as trusted DBS partner for a dedicated customer, managing a sustainable and long-term engagement starting with customers not necessary in the “important SCP account” segment in a 1:1 relationship (1:n also possible)
- Strongly supports the development of the customer along the defined value based innovation roadmap together with the Business Transformation Lead and corresponding Solution Architects
- Entrepreneurial mindset (DBS P&L knowledge)
- Experience in 1 or more industries and the industry the customer belongs to (core processes and trends of the industry)
- Experience to sell and deliver customer engagements
- Knowledge of the strategic and operational issues of engagement management, program management and project management
- Ability in managing internal and external client expectations on program requirements and deliverables
- Strong knowledge of SAP’s Digital Transformation Strategy, our Service and Support offerings (e.g. Premium Engagement, Max Attention, Value Assurance Packages)
- Liaison and consultative skills: negotiating skills within a context of political sensitivity and conflicting interests
- Strong writing, communication, and meeting facilitation skills; ability to utilize a combination of formal authority and persuasion skill sets
- Senior stakeholder management
- Proficiency in key program management knowledge areas of Program Management Lifecycle, Benefits Management (Value Management), Program Governance, Stakeholder Management
- Knowledge and competency in program management related areas of Knowledge Management, Portfolio Management, Organizational Change Management,
- Adaptability and flexibility to manage deadline pressure, ambiguity and change
- Leadership, organizational and interpersonal skills; the ability to work well with people from different disciplines with varying degrees of technical experience; competence in clear concise and tactful communication with senior management, clients, peers and team members
- Functional Experience
- 10+ years of transformational program management across large programs which include P&L management of large engagements
- Proven experience in successfully leading cross functional teams without authority / in a matrix
- Strong experience with engaging C-level customers
- Proven to successfully operate and align across internal and external stakeholders on various levels
- Project Management experience needed
- Strong IT/Software industry background is an advantage
- Depending on account - international experience required
- Adequate experience in managing customers, partners as well as internal resources
- Management experience of medium to large size and multilayered teams is desirable
- Management of remote resources and strong interdisciplinary orientation
- Cultural awareness and experience working across different cultures and nationalities
- Strong interpersonal skills with advanced networking capabilities and business development skills
- Strong leadership and people management skills are desirable
- Stakeholder management and influencing skills
- C Level Communication & Presentation
- Meeting Moderation
- Leadership & Management
- Facilitation & Negotiation
- Managing expectations, conflicts and escalations
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Assistant VP Field Strategic Services Service Re-engineering Team Resume Examples & Samples
- Conduct primary / secondary research and assist in developing ideas for areas of focus as well as the presentations to visualize recommendations
- Develop metrics to track success of idea implementation including understanding data sources available, their limitations and advantages, and work with business and technology partners to improve them or create new sources
- Undergraduate degree in Business, Finance, or other related field
- 5-8 years of relevant experience in wealth management, management consulting or careers where a similar skill set is developed and demonstrated
- Strong project management, organization, communication, and analytical skills
- Ability to manage ambiguity and bring focus with recommendations on solving tactical and strategic challenges
- Advanced knowledge of Microsoft Office Suite necessary, data visualization tools a plus (Tableau)
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Field Strategic Services Service Rengineering Team Associate Resume Examples & Samples
- Assist in primary / secondary research and in developing ideas for areas of focus as well as the presentations to visualize recommendations
- Aid in production of persuasive, data informed arguments to drive insight and help senior management make informed decisions
- Combine a curiosity for understanding underlying causes with advanced data visualization tools to produce clear and concise documentation and reporting
- Help develop metrics to track success of idea implementation including understanding data sources available, their limitations and advantages, and work with business and technology partners to improve them or create new sources
- 3+ years of relevant experience in wealth management, management consulting or careers where a similar skill set is developed and demonstrated
- Strong sense of ownership, accountability, and entrepreneurial spirit
- Ability to work in a fast paced environment, both independently and as part of a team, and under strict and changing deadlines
- Ability to work with Financial Models
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Strategic Services Associate Resume Examples & Samples
- Acts as a resource for other members of ORC with regard to agreements and related processes particularly with respect to IRB, human subjects protection matters, federal and foundation compliance requirements, and intellectual property matters
- Participates in contract management meetings contributing to the continuous improvement of ORC, its policies, processes and operations
- Provides training and educational outreach on ORC contract process/procedures and related SOM policies internally and as requested to other Duke depts./offices
- Ensure that the project has all relevant approvals and compliance requirements in place prior to contract execution
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Field Strategic Services Risk VP Resume Examples & Samples
- Build trust and establish open lines of communication with business leaders and control stakeholders such as legal, compliance, and risk managers in order to facilitate agreement regarding business objectives, constraints, and paths forward
- Partake in the annual RCSA, identifying control gaps, facilitating control remediation projects, and develop policies and procedures
- Develop metrics, reports and key risk indicators (KRIs) in order to assess and report informative data to the business, and other stakeholders
- Represent the FSS Risk unit in meetings with senior business, functional and risk management stakeholders, as necessary
- Prepare and plan for upcoming internal or external exams, and ability to manage for remediating control gaps or for improving processes
- Willingness to obtain a working knowledge of the RCSA procedures and practices
- Comfort in working closely with various senior business, functional, and risk management stakeholders
- Strong attention to detail and strong work ethic
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Field Strategic Services Re-engineering Risk VP Resume Examples & Samples
- Obtain a thorough understanding of the aspects of the FSS business and initiatives in order to advise on current and emerging operational risks
- To the extent certain field processes may be centralized, assist in developing policy and procedure surrounding such centralization efforts, as well as assist in overseeing the operational risk and controls of such efforts
- Represent the FSS Risk unit in meetings with senior business, functional, and risk management stakeholders, as necessary
- Advise the business on standards for accepting certain risks, and on possible improvements to the control suite
- Minimum of 7 years of experience in financial services risk management or Compliance roles, with Wealth Management experience preferred
- Understanding of Wealth Management business
- Demonstrate flexibility in a changing business environment and in dynamically deploying skills as needed
- Ability to collaborate and to promote teamwork, as well as to work independently as necessary
- Series 7 and 24 a plus
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Strategic Services Associate Resume Examples & Samples
- Strongly prefer extensive clinical experience caring for heart patients across different levels of acuity including stepdown/telemetry and critical care unit. Minimum 5 years experience, prefer > 9 years
- Experience with performance improvement and developing pilot projects within the context of a hospital as well as agencies that influence how we do PI/QI (Baldridge, JCAHO, Magnet). 2 years or more experience
- Experience coaching staff. Good understanding of PCI and EP patient processes. Good understanding of business process functions associated with patient care operations such as staffing budgets and staff training. >1.5 years
- Adept with technology and patient care systems as evidenced by participation in some system roll out, or as a training or super user for an EMR system. > 2 years
- Experience with some form of leadership and committee participation. For example Nurse manager. > 1 year
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Field Strategic Services Service Re-engineering VP Resume Examples & Samples
- Produce persuasive, data informed arguments to drive insight and help senior management make informed decisions
- Working with functional partners, propose, design and implement new centralized functions
- Good understanding of financial services, wealth management branch and operational processes
- Strong interpersonal skills - freely develops networks, builds consensus, and prioritizes effectively
- Advanced knowledge of Microsoft Office Suite necessary
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Field Strategic Services Service Re-engineering Associate Resume Examples & Samples
- Conduct primary / secondary research and assist in developing both strategic and tactical ideas for areas of focus as well as the presentations to visualize recommendations
- 6+ years of relevant experience in wealth management, management consulting or careers where a similar skill set is developed and demonstrated
- Drafting of Business Requirements and process flows
