Veterans Service Representative Resume Samples

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Supervisory Veterans Service Representative Resume Examples & Samples

Relocation expenses are authorized for this vacancy announcement.**
The initial tour of duty will be for three years**
Travel may be required to attend training, conferences, and/or carry out mission objectives, as necessary

Veterans Service Representative Resume Examples & Samples

Serves as a primary contact for veterans, their beneficiaries, and their representatives and is the decision-maker for compensation or pension claims. Explains the full range of VA benefits and all related programs
Makes determinations as to eligibility for the type of benefit sought and analyzes, develops, and requests required evidence for certain claims requiring a rating decision
Decides the necessity for and type of examination, reexamination or opinions to determine the existence of or to evaluate disabilities resulting from diseases or injuries
Develops comprehensive requests for these examination/opinions to ensure appropriate evidence is received from which to adjudicate the claim
Prepares correspondence to members of Congress and special interest groups on case assignments and other "controlled" correspondence
Reviews all correspondence to private attorneys; acknowledges and revokes designations for private attorneys
Utilizes various electronic data processing (EDP) systems for inputting data related to claims adjudication, processing, monitoring, and correspondence preparation
Acts as an advocate for veterans and their beneficiaries in their dealings with other VA elements and organizations that effect their claims
This position requires travel, including mandatory training sessions for extended periods of time, such as multiple week sessions. Additional travel may also be required, as needed

Veterans Service Representative Resume Examples & Samples

Make determinations as to eligibility for the type of benefit sought and fully analyzes, develops, and requests required evidence for certain claims requiring a rating decision
Rotate through Cross-Functional teams, Intake Processing Center, Direct Contact, Appeals, and Quality Review teams to gain experience in all aspects of the Transformation Initiative
Utilize various electronic data processing (EDP) systems for inputting data related to claims adjudication, processing, monitoring, and correspondence preparation
Act as an advocate for veterans and their beneficiaries in their dealings with other VA elements and organizations that affect their claims
Some travel for training may be required

Veterans Service Representative Resume Examples & Samples

Applies a wide variety of reference materials to include manuals, directives, letters and other guidance in the decision-making process
Analyzes Claims to determine if diseases and/or injuries were incurred or aggravated by military service in the line of duty for purposes of compensation, treatment or hospitalization.purposes; need for aid and attendance; competency/incompetence; and other benefits
Assures proper application of the Rating Schedule and other applicable instructions, and is fully accountable for proper analysis, appropriate development and final rating decisions
Prepares letters, rating determination documents, and other written material for internal and external customers
Applies knowledge of anatomy and physiology, diseases and disability to assess sources of evidence and information necessary to determine percentages of disabilities, permanent and total disability, and entitlement to compensation, pension and vocational training

Veterans Service Representative Resume Examples & Samples

The Rating VSR is responsible for the examination and evaluation of claims submitted for establishing service connection of diseases and injuries
The incumbent determines the degree of disability, permanency of disability, and whether substantially gainful employment is precluded; entitlement to burial award; establishment of service connection for cause of death or contributory cause of death; secondary service connection; service connection as a result of examination, treatment, hospitalization, or training; permanent and total disability for compensation or pension purposes; need for aid and attendance; competency/incompetence; and other benefits
Determines eligibility for hospitalization, outpatient treatment, loan guaranty, insurance, vocational rehabilitation, and unemployment compensation and accrued benefits
Resolves legal questions
The incumbent assures the proper application of the rating schedule and other applicable instructions, and he/she is fully accountable for proper analysis, appropriate development, and final rating determinations
This position requires travel, including mandatory training sessions for extended periods of time, such as multiple week sessions. Additional training also may be required as needed

Veterans Service Representative Resume Examples & Samples

Explain the full range of veteran benefits and all related programs
Rotate through the Cross-Functional, Intake Processing Center, Direct Contact, Appeals, and Quality Review teams to gain experience in all aspects of the Transformation Initiative
Rotate through Cross-Functional team, Intake Processing Center, Direct Contact, Appeals, and Quality Review teams to gain experience in all aspects of the Transformation Initiative
Will be required to attend an eight week training program

Supervisory Veterans Service Representative Resume Examples & Samples

Mandatory off-site multi-week trainings
Supervisory and managerial duties
Claims processing
Reviewing and rating disabilities
Adjudication and authorization of compensation, pension, and claims
Assign to and review work of subordinates, train and work effectively with subordinates from a variety of backgrounds and with different levels/areas of training
Accomplish the quality and quantity of work expected within set limits of cost and time
Plan own work and carry out assignments effectively
Communicate with others effectively both orally and in writing in working out solutions to problems or questions relating to the work
Understand and further management goals as these affect day-to-day work operations
Develop improvements in or design new work methods and procedures
Deal effectively with individuals or groups representing widely divergent backgrounds, interests and points of view
Plan and adjust work operations to meet emergency or changing program or production requirements within available resources and with minimum sacrifice of quantity or quality of work
Establish program objectives or performance goals and to assess progress toward their achievement
Coordinate and integrate the work activities and resources of several organizational segments or of several different projects
Analyze organizational and operational problems and develop timely and economical solutions
Represent the activity both within and outside the organization or agency and to gain support for the agency's program goals

Veterans Service Representative Resume Examples & Samples

Technical assignments that are related to claims or benefits processing or eligibility determinations
The interpretation of laws, rules and/or regulations and the analysis of documents to determine eligibility for benefits, quality assurance or perform auditor functions
Claims processing for a State or Federal Agency, Insurance Company, Worker's Compensation, Disability Retirement or Pension Program
Human Resource positions which involved determining Employment Qualifications, Job Classification, or determining ligibility for benefits
Loan Assistant/Specialist positions which involved loan eligibility determinations

Rating Veterans Service Representative Resume Examples & Samples

Travel may be required for mandatory 8 week Challenge training
Analyzing claims
Interpreting and applying pertinent laws, regulations, and procedures involving claims for benefits
Reviewing and examining evidence and making determinations as to the entitlement and/or eligibility of claimants for benefits and services involving compensation and pensions

Veterans Service Representative Resume Examples & Samples

467032900
308-17-14-EXT-1936924-BU
Gathers requisite evidence from medical, military, community, and other sources to support benefit determinations
The VSR must not only be competent in interpretation and application of law and procedures, but must also be well versed in medical principles and terminology
Works within a team environment and serves as a legal technician gathering requisite evidence from medical, military, community, and other sources to support benefit determinations
Weighs the evidence and applies the controlling laws and regulations
Advocates for VA claimants providing information about a broad range of benefits and assisting with applications for VA benefits and services
Prepares letters and other written material for internal and external customers
Contacts veterans, Powers of Attorney, and dependents of veterans in order to obtain information needed to process a veteran's claim
1) The ability to request relevant medical or administrative evidence to make eligibility determinations
2) Experience analyzing medical evidence, benefit and/or legal evidence to identify and recognize required actions for claim development
3) Experience in explaining program benefit entitlements and requirements
Ability to interpret and apply established guidelines, regulations and procedures to determine claimant eligibility for services and benefits
Ability to communicate verbally

Rating Veterans Service Representative Resume Examples & Samples

Incumbent will be required to travel for training for 4-6 weeks which will include overnight lodging
Qualified Category - Candidates who meet the minimum qualifications requirements
Ability to interpret and apply disability rating guidelines, regulations and procedures to determine eligibility criteria, disability ratings and compensation and pension entitlements
Decision making reasoning
Knowledge of automated systems and applications

Rating Veterans Service Representative Resume Examples & Samples

Analyze claims to determine if diseases and/or injuries were incurred or aggravated by military service in the line of duty for purposes of compensation, treatment or hospitalization
Determine service-connection percentages of disabilities permanent and total disability and entitlement to compensation, pension and vocational training
Assure proper application of the rating schedule and other applicable instructions, and is fully accountable for proper analysis, appropriate development, and final rating determinations
Provide consultative advice and assistance to VSRs
Participate in meetings and training sessions and lend expertise in developing Veterans Service Representatives' skills as they relate to evidence gathering for rating decisions
Travel may be required for training
Knowledge of anatomy and physiology, diseases and disabilities to assess source of evidence and information to arrive at rating decisions
Ability to read, understand, interpret and apply pertinent laws, regulations and procedures. This includes the ability to read, understand and interpret medical and legal terminology
Ability to communicate clearly and concisely writing with people, both clients and co-workers, from a variety of backgrounds and varying levels of understanding
Ability to communication orally with people, both clients and co-workers, from a variety of backgrounds and with varying levels of understanding
Ability to work under stressful conditions. This includes the ability to work under time pressure and the ability to maintain self-control

Veterans Service Representative Resume Examples & Samples

468000000
348-17-011-DMA-1944817-BU
Serves as a primary contact for the veteran and his/her representative or advocate and the decision-maker for compensation or pension claims. Explains the full range of VA benefits and all related programs
Makes determinations as to eligibility for the type of benefit sought and fully analyzes, develops, and requests required evidence for certain claims requiring a rating decision
Decides the necessity for and type of examinations, reexaminations or opinions to determine the existence of or to evaluate disabilities resulting from diseases or injuries. Develops comprehensive requests for these examinations/opinions to ensure appropriate evidence is received from which to adjudicate the claim
Analyze, develop and request required evidence for claims not requiring a rating decision, such as accrued benefits, apportionment decisions, incompetency issues, etc., to develop and/or adjudicate claims or appeals
Acts as an advocate for veterans and their beneficiaries in their dealings with other VA elements and organizations that affect their claims
The grade progression for this position is GS-7/9/10
Occasional travel for multi-week off site training and possible other assigned duites may be required
The ability to request relevant medical or administrative evidence to make eligibility determinations
Making loan determinations
Experience analyzing medical evidence, benefit and/or legal evidence to identify and recognize required actions for claim development
Experience in explaining program benefit entitlements and requirements
Click the Submit My Answers button to submit your application package
Resume detailing specialized experience and competencies as listed in this announcement
Responses to the Occupational Questionnaire (1203FX if faxing)
Transcript if using education to qualify
Evidence of eligibility to apply (e.x. DD-214 showing character of service/discharge, Schedule A Letter, Peace Corps Non-Comp verification, Spouse's PCS orders and marriage certificate for Military Spouse, etc.)
Documents to confirm any Veterans Preference claims, such as a VA Disability letter and/or DD-214 showing character of service/discharge

Veterans Service Representative Resume Examples & Samples

Major duties as follows
Decides the necessity for and type of examinations, reexamination or opinions to determine the existence of or to evaluate disabilities resulting from diseases or injuries. Develops comprehensive requests for these examinations/opinions to ensure appropriate evidence is received from which to adjudicate the claim
Prepares correspondence to members of Congress and special interest groups on case assignments and other "controlled" correspondence. Reviews all correspondence to private attorneys; acknowledges and revokes designations for private attorneys
Occasional travel may be required
2) Experience analyzing medical evidence, benefit and/or legal evidence to identify and

Veterans Service Representative Resume Examples & Samples

Within a team environment, the VSR serves as primary contact for the veteran and his/her representative or advocate and the decision maker for compensation and pension claims
Works as a member of one of the Teams in the Veterans Service Center
Controls pending issues or schedules future actions, and releases complete, correct notifications of benefits determinations
Conducts interviews in person or by telephone with veterans, representatives, and advocates
Makes determinations relative to VA hospitalization, outpatient treatment, institutional or domiciliary care, and basic eligibility for vocational rehabilitation
Required to attend off-site 8 week mandatory training sessions

Veterans Service Representative Rating Resume Examples & Samples

468039400
Job Announcement Number
329-17-17 EXT 1945211 BU
Analyzes Claims to determine if diseases and/or injuries were incurred or aggravated by military service in the line of duty for purposes of compensation, treatment or hospitalization
Ability to manage priorities
Ability to communicate in writing

Veterans Service Representative Resume Examples & Samples

Occasional travel mandated for training
Best Qualified Category - Candidates who meet the minimum qualification requirements and demonstrate a high level of the knowledge, skills, and abilities necessary to perform the duties of the position
Well Qualified Category - Candidates who meet the minimum qualification requirements and demonstrate a satisfactory level of the knowledge, skills, and abilities necessary to perform the duties of the position

Veterans Service Representative Rating Resume Examples & Samples

THIS POSITION IS LOCATED IN SACRAMENTO, CA **
Ability to interpret and apply disability rating guidelines, regulations, and procedures to determine eligibility criteria, disability ratings and compensation and pension entitlements
Resume detailing your specialized experience and competencies
Transcripts verifying a degree related to the duties of this position if you are using education to qualify
Documentation to be considered under non-competitive eligibility (if applicable), such as a Civil Service preference letter or Schedule A letter
SF-50 Notification of Official Personnel Action that demonstrates Time in Grade requirements have been met, such as a Within-Grade Increase SF-50

Veterans Service Representative Rating Ctap Eligibles Resume Examples & Samples

Occasional travel may be required for training
Interpreting and applying pertinent laws, regulations, and procedures
Decision Making - Makes sound, well-informed, and objective decisions to accomplish organizational goals
Reasoning - Identifies rules, principles, or relationships that explain facts, data, or other information; analyzes information and makes correct inferences or draws accurate conclusions
Technical Competence - Knowledge of pertinent laws, regulations, or policies related to veterans benefits and entitlements
Self-Management - Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior
Written Communication - Uses correct grammar, punctuation, and spelling to communicate information in a succinct and organized manner
Resume detailing specialized experience and competencies
Responses to the online Occupational Questionnaire (1203FX if faxing)
Your official notice from the VA to support your CTAP eligibility
Copy of your most recent Annual Performance Appraisal
Copy of your most recent (non-award)SF-50
Transcripts if using education to apply

Veterans Service Representative Resume Examples & Samples

468738300
344-17-15-TS-1950658-BU
Transcripts verifying a degree related to the duties of this position, if you are using education to qualify
Evidence of eligibility to apply (ex. DD-214, Schedule A letter, Peace Corps NC verification, etc.)