Conference Coordinator Resume Samples

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WK
W Kirlin
Winona
Kirlin
8118 Goldner Valleys
San Francisco
CA
+1 (555) 290 3553
8118 Goldner Valleys
San Francisco
CA
Phone
p +1 (555) 290 3553
Experience Experience
Boston, MA
Conference Coordinator
Boston, MA
Lubowitz and Sons
Boston, MA
Conference Coordinator
  • Manages special projects at the request of the CUCS Assistant Director or Director
  • Perform pre-meeting audio/video performance checks
  • Schedule appointments for Director & Conference Manager. Assists in coordinating short term meetings, day conferences, and special events
  • Organise, prioritise and manage daily work load using own initiative
  • Works closely with the Conference Attendant to execute meeting sets
  • Supervises conference assistants and coordinator assistants when assigned to coordinator's conferences
  • Meet deadlines, manage time well and perform job responsibilities without constant supervision
Dallas, TX
Catering & Conference Coordinator
Dallas, TX
Kerluke-Heathcote
Dallas, TX
Catering & Conference Coordinator
  • Is a role model for work ethic yet work life balance
  • Promote teamwork and a culture of continuous improvement
  • Promotes teamwork and a culture of continuous improvement
  • Performs other related duties as assigned
  • Proof of authorization/eligibility to work in the United States
  • Working knowledge of both meeting room sets and basic catering functions
  • Supports and encourages the department through acts and deeds
present
Philadelphia, PA
Hospitality & Workplace Services Conference Coordinator
Philadelphia, PA
Watsica, Barrows and Schmitt
present
Philadelphia, PA
Hospitality & Workplace Services Conference Coordinator
present
  • Maintain EY's standards in H&WS. Recommend ways to improve processes and better manage expenses
  • Oversee the facilities work order system ,and manage service call responsiveness
  • May manage and maintain floor plans and construction drawing, including ""as built"" drawings of the new construction and/or modifications
  • Liaise with building management and outside vendors, on minor issues/projects related to HVAC, construction, moving, etc
  • Directly manage day-to-day office, hospitality, meeting or in-office hoteling services and programs
  • May help develop the annual budget, and confirm that the department operates within its budgetary guidelines
  • Assign work requests to maintenance services staff
Education Education
Bachelor’s Degree in Communication
Bachelor’s Degree in Communication
Loyola University Chicago
Bachelor’s Degree in Communication
Skills Skills
  • Possess excellent customer service skills; for example, friendly, personable, helpful, patient, and professional
  • Strong attention to detail and consistent follow through skills
  • Proficient and efficient working knowledge of PC Hardware and Software
  • Excellent organisation skills and the ability to efficiently multi-task and prioritise workload
  • Organization skills, strong verbal skills, detail oriented, prioritizing skills, customer service, follow up
  • Ability to bend down, pick up, lift up to 50 lbs., able to move large bulky objects, climb ladder
  • Basic Knowledge of LAN/WAN and TCP/IP
  • Ability to build and maintain relationships with both internal and external contacts at all levels
  • Professional and enthusiastic with a flexible and positive attitude
  • Knowledge of business principles, administrative and clerical procedures
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12 Conference Coordinator resume templates

1

Conference Coordinator Resume Examples & Samples

  • Organise broker, company and internal / external meetings
  • Schedule, prepare and distribute appropriate information for meetings
  • Maintain and proactively manage multiple, busy Microsoft Outlook diaries
  • Organisation of complex travel schedules and visas
  • Completion of expense reports within departmental guidelines
  • Creation and maintenance of excel spreadsheets containing company reporting dates
  • Organise, prioritise and manage daily work load using own initiative
  • Effectively handle telephone calls and emails for the Investment team and colleagues
  • Ensure files on companies are kept up to date
  • Liaise extensively and professionally with internal/external contacts
  • Print reports and broker research for the Investment Professionals
  • Maintain up-to-date and accurate documentation specific to the coordinator department e.g. cover plan for role
  • Work effectively within a team and provide cover and assistance to colleagues when required
  • Additional administrative requests when required
  • To be familiar with and adhere to the requirements of the Code of Ethics
  • Proven ability to work independently and take initiative as needed
  • Excellent organisation skills and the ability to efficiently multi-task and prioritise workload
  • Professional and enthusiastic with a flexible and positive attitude
  • Self motivated and effective team player
  • Strong attention to detail and consistent follow through skills
  • Proficient in spelling, punctuation, grammar and other English language skills
  • Good interpersonal skills demonstrating maturity, diplomacy and discretion
  • Assertive and confident
  • Ability to build and maintain relationships with both internal and external contacts at all levels
  • Some flexibility on hours may be required
  • Knowledge of business principles, administrative and clerical procedures
2

Hospitality & Workplace Services Conference Coordinator Resume Examples & Samples

  • Key point of contact for EY's new conference center floor - handling trainings, meetings, catering and other conference needs
  • Supports various hospitality & workplace functions at EY, providing consistent quality, and cost-effective services. Arrange and coordinate facilities and hospitality services for hoteling staff
  • Monitor and evaluate performance of workplace, hospitality, meeting and hoteling services staff. Help identify opportunities for staff development and cross-training
  • Maintain EY's standards in H&WS. Recommend ways to improve processes and better manage expenses
  • Receive conference room requests (food, audio-visual, special requests, etc.), and confirm these and the subsequent set-up
  • Coordinate meals for meetings
  • Manage appropriate hoteling locker/file drawers
  • Update local telephone directories
  • May coordinate minor construction (including associated furniture, technology installations, vending services, copiers, boxes, equipment, etc.) and configuration projects. May participate in larger projects with Americas Real Estate Services
  • May manage and maintain floor plans and construction drawing, including ""as built"" drawings of the new construction and/or modifications
  • Operate within established procedures and standards
  • Strong customer service and communication skills
  • Fundamental and strategic understanding of workplace, hospitality, meeting and hoteling services. Confident in making recommendations to Area management
  • Microsoft Office experience; Lotus Notes and/or Outlook preferred
  • A minimum of 3-5 years customer service experience
3

Events & Conference Coordinator Resume Examples & Samples

  • Execution of resort's corporate groups, weddings, and intercompany meetings
  • Manage all aspects of group logistics including but not limited too; budgets, permits, site plans, timelines, AV, set-up, tear-down, lodging, food, beverage, and transportation
  • Act as cross-departmental liaison as it relates to event planning, needs, set-up and execution
  • Work closely with multiple departments including: Food and Beverage, Public Safety, Village Services, Accounting, Mountain Operations, and Lodging
  • Act as a liaison between Northstar and group clients. Develop relationships and trust with client to provide exceptional service
  • Day of event coordinator to ensure smooth event execution
  • Adhere to policy & procedures consistent with corporate guidelines
4

Research Assistant & Conference Coordinator Intern Resume Examples & Samples

  • Pull prospecting lists from subscribed databases
  • Utilize databases and other resources such as LinkedIn to research and “scrub” lists for accuracy; verify information
  • Upload lists into customer relationship management system for upcoming campaigns
  • Potential to conduct calls to boost attendance at seminars and trade shows
  • Conduct marketing research as it relates to sales team initiatives
  • Proactively research potential databases and new sources of information
  • Assist with results tracking of sales team initiatives
  • Assist with maintaining accuracy and integrity of sales team database
  • Conduct special projects, as needed
  • Salesforce CRM software knowledge a plus
  • Packing and coordination for national level conferences
  • Support for major firm projects
  • Internship opportunity
  • Familiarization with CRM, research databases and spreadsheets
  • Proficiency in the use of computers and Microsoft Office 2010 (specifically Excel)
  • Comfortable with initiating business conversations over the telephone
  • Orientation toward high production and repetitive work
  • Reliable and hard working
5

Conference Coordinator Resume Examples & Samples

  • Be comfortable doing event setup of furniture, such as table and chairs. Event range in size from 25 to 500 people normally
  • Work well within a cross-functional team and represent Jones Lang LaSalle with a positive, professional, and pleasant attitude
  • Support guests and customers in person or by telephone, answer questions or directing inquiries as needed
  • Collect event information from internal clients in support of event setup & A/V needs
  • Coordinate work with vendors and ensure PO’s are requested and issued in a timely manner
  • Support the weekly event schedule for the A/V & Events team
  • Respond quickly and effectively manage last minute client requests
  • Inform upper management of important, executive-level client events and complaints
  • Maintain customer confidence and protect the Operations team by keeping information confidential when needed
  • Must have at least 2 years of experience in a customer-facing role with strong skills in public relations and addressing customer complaints
  • Must have basic computer skills (Microsoft Word, Outlook), specifically related to event scheduling. Must have the ability to multi-task and work within a fast-paced environment
  • Must have the ability to identify issues, solve problems, and make good decisions quickly to ensure the success of client events
  • Must be detail-oriented and have strong organizational skills
  • Must be a strong team player and support the A/V & Events Manager as needed
6

CME Conference Coordinator Resume Examples & Samples

  • Bachelor's degree and three years of relevant experience or combination of education and relevant experience such as, planning events, conferences, programs etc
  • Demonstrated success managing event teams and planning, developing budgets, and meeting budget goals
  • Excellent project management skills, and the ability to manage complex timelines and multiple projects
  • Exceptional customer service skills with the ability to cultivate partnerships
  • Demonstrated high level of confidence in making strategic decisions, good judgment, and innovative and creative problem-solving skills
  • Knowledge of Microsoft Office suite and other online documents, such as Google Docs
  • Ability to interact with a broad spectrum of customers
  • Coordination and planning of CME or other professional conferences/events experience
  • Certification in meeting planning
  • Solid knowledge of ACCME and AMA accreditation requirements
7

Conference Coordinator Resume Examples & Samples

  • Plans and implements educational conferences and seminars to include: Contacting speakers and making all arrangements for presenters, sending confirmation letters, creating on-line registration and tracking potential participants, adding participants to the master list and ensuring all conference related presentation materials are accurate and provided to participants
  • Sets up on-line training registration and all related information. Sends “Save the Date”, Conference announcements and confirmations to training participants
  • Arranges for conference facilities, meals, lodging, and recording and reproduction needs and media equipment. Ensures HCSATS audio-visual equipment is complete and in working order. Remains on site during trainings (as needed) to address any issues that arise
  • In conjunction with the Clinic Manager, determines and arranges for the purchasing of conference supplies
  • Arranges for copyright and duplicating services for handout materials including Power Points, handouts, articles, evaluations, and Certificates of Attendance. Ensures timely distribution
  • Organizes the telephone consultation records to include call dates and consultants, tracking TF-CBT CEU requirement completions, setting up the call groups, sending links to the EBT toolkit, sending reminder calls and having a backup for sending reminder calls when out of the office
  • Assists in the development of training budgets and maintain expenditure records. Upon receipt of invoices, reviews for accuracy and provides them immediately to fiscal lead for budget reconciling and payment
  • Maintains the HCSATS website and CBT + Notebook. Updates, adds or takes down registration links, and monitors for other needed updates or revisions
  • Develop and maintain organized folders of resource information on presenters, announcements, handouts, correspondence related to conferences, bios and resumes, and site and catering information
  • Participates in departmental and program Quality Assurance activities as directed
8

Conference Coordinator Resume Examples & Samples

  • Communication directly with small, medium and enterprise level business and government agency customers
  • Accept and establish conference call reservations - Greet and/or place meeting attendees in the appropriate conferences
  • Troubleshoot and problem solve issues - Educate customers on additional conference services
  • At least two years customer service experience preferred (preferably in a call center environment)
  • Computer experience with the ability to type at minimum 55 wpm
  • Strong listening, organizational and communication skills
  • Ability to solve problems quickly, make sound decisions and multi-task while maintaining a strong attention to detail
  • Associate's level degree or higher preferred
9

Conference Coordinator Resume Examples & Samples

  • HS diploma or equivalent
  • Organization skills, strong verbal skills, detail oriented, prioritizing skills, customer service, follow up
  • Positive, professional, and pleasant attitude
  • Ability to bend down, pick up, lift up to 50 lbs., able to move large bulky objects, climb ladder
10

Conference Coordinator Resume Examples & Samples

  • Demonstrated experience working with Cvent event management software
  • Knowledge of Laboratory structure and administrative policies and procedures to include conference policies
  • Candidate must have the ability to obtain a DOE Q clearance, which normally requires U.S. Citizenship
  • Knowledge of Macintosh computer platform
11

Temporary Conference Coordinator Resume Examples & Samples

  • A proven leader: strategic, visionary, inspirational, creative, collaborative, resourceful, and results-oriented. An individual with the highest integrity, respect for others, and a commitment to excellence
  • Proven ability to establish and maintain relationships with a variety of individuals
  • Results – proven track record of exceeding goals and bottom-line orientation; evidence of the ability to consistently make good decisions through a combination of analysis, wisdom, experience, and judgement; high level of professionalism and not-for-profit acumen; problem solving and creative resourcefulness
  • Strategic Vision and Agility – ability to think strategically, anticipate future consequences and trends, and incorporate them into the long-term plan
  • Leadership and Organization – exceptional capacity for managing and leading a plan; a team player who has experience in scaling up fundraising activities; ability to engage individuals both on personal level and in large groups
  • Action-Oriented – enjoys working hard and looks for challenges; able to act and react as necessary, even if limited information is available
  • Personal Qualities – integrity, credibility, accountability, and commitment to the mission of Center on Halsted
  • Flexible and able to multi-task; can work with in a sometimes ambiguous, fast-moving environment while also driving toward clarity and solutions; demonstrates resourcefulness
  • Time Commitment – willingness to work outside traditional hours and proactively schedule to be present during times most needed; an understanding that high performance goes beyond working nine to five
  • Lesbian, gay, bisexual, transgender, queer sensitivity
  • Superior verbal skills, oral and written
  • Bachelor’s degree, Master’s preferred –
12

Conference Coordinator Resume Examples & Samples

  • Accor Bienvenue Card
  • Bonus Breaks
  • Accor Employee Bonus Scheme
  • Employee Advisory Service
  • Childcare Vouchers
13

Special Events & Conference Coordinator Resume Examples & Samples

  • 6 to 10 days per month
  • Performing as a planner and assisting with the execution of events and/or conferences for organizations (federal, state, local, private, association or equivalent-level) or military services
  • Planning, coordinating and supporting the strategic and logistics management (operating principles and practices) of events, meetings, conferences and symposiums
  • Regularly consults with clients to identify goals and objectives and assist in strategic planning including project milestones and deadlines, managing event sites and service providers
  • Communicating verbally and in writing in a professional manner with a diverse group of stakeholders
  • Experience working with and coordinating with executive level officials is required
  • Understanding concepts related to planning and executing special events, meetings, conferences and symposiums for high level organizations and/or military services
  • Experience planning, coordinating, supporting and implementing meetings, conferences and/or symposiums
  • Regularly consults with clients to identify event goals and objectives, and assist in event planning processes, including developing project plans and meeting project deadlines
14

Conference Coordinator Resume Examples & Samples

  • Responsible for creating and maintaining all conference databases and files
  • Work with Director and Conference Manager to write promotional copy and coordinate with marketing department to produce conference promotional pieces, including quarterly newsletter
  • Assist the Director in creating and maintaining association databases and files
  • Responsible for development, distribution, and follow-up on return of speaker kits for biographical information, session descriptions, audio-visual requests, and other speaker requirements
  • Maintain speaker files and perform data entry of speaker information
  • Maintain monthly contact with speakers - by telephone and in writing
  • Coordinate and produce conference proceedings, handle all post show sales and inquiry fulfillment
  • Maintain contact and follow-up with telemarketers
  • Maintain call for participation/speaker files, including any prospective speakers and inquiries
  • Coordinate call for participation/newsletter/speaker mailings
  • Route to the team all promotional pieces to me sent out
  • Maintain up-to-date files of in-house and competitive conference pieces
  • Liaison with registration for speaker registrations
  • Responsible for smooth running of the speaker office on-site
  • Interface with web site vendor and ensure all conference program information on the web site is accurate and up-to-date
15

Receptionist / Conference Coordinator Resume Examples & Samples

  • Previous reception experience in a corporate or five star hotel environment
  • Administrative skills advantageous – word, excel and outlook are necessary
  • Personality Characteristics
  • High level of integrity and professionalism
  • Willingness to own actions of themselves and their team
  • Enthusiasm and flexible approach to work
  • High standard of presentation and grooming
  • Drive to consistently deliver high standards
16

Catering & Conference Coordinator Resume Examples & Samples

  • Manages groups booked by Sales and Catering
  • Acts as liaison between client and all appropriate departments involved with the event
  • Follows a checklist and organization of files for each event, and maintains the progress of the event to ensure all details for the event are complete, including, but not limited to the following: inputting rooming lists, organizing transportation needs, organizing the event/meeting/convention, secure restaurant reservations, handle shipping information and securing payment information
  • Perform daily account maintenance on computer account manager (Delphi)
  • Performs administrative tasks for group bookings by maintaining files, creating contacts, answering phones and scheduling meetings with perspective clients
  • Offers suggestions and creative ideas to improve existing events
  • Prepares informational memos about and to the supporting departments
  • Is available during each assigned event to oversee that the event is running smoothly and to make any necessary adjustments
  • Maintains excellent communication with all departments and coworkers
  • Performs administrative tasks for daily office functioning when the Catering Administrative Assistant is away from the office. Tasks include but are not limited to: answering phones, completing mail runs, distributing daily events, etc
  • Other job related duties as assigned
17

Conference Coordinator Resume Examples & Samples

  • Interfacing and supporting other Conference Coordinators, End Users and External clients with Scheduling and Coordinating AV technology and Services
  • Perform AV as well as room setup for all Orlando Conference Rooms for meetings and Special Events
  • Regular and predictable in-office attendance required in order to meet the needs of the team and the client
  • Coordinate and oversee AV requirements for Executive Meetings and Special Events
  • Videoconferencing room setup, operation and support
  • Provide scheduling and setup support to other Conference Coordinators
  • Coordinate other facilities related requests such as catering and transportation on an as needed basis
  • Provide access and escort to external vendors and clients
  • Experience with operating integrated AV systems within the conference room environment (i.e., videoconferencing, audio teleconferencing, PC presentations, AV Control Systems)
  • Extron Certification
  • Tandberg/Cisco/Polycom Certification
  • Active Security Clearance, a plus
  • Must be highly organized and detail oriented and be comfortable working in a fast paced environment
  • Must work with minimal supervision and be able to coordinate and complete multiple assignments in a timely manner
  • Basic Knowledge of LAN/WAN and TCP/IP
18

Conference Coordinator Resume Examples & Samples

  • Bachelor's degree or equivalent in conference-related services, or at least one year’s experience in a related field
  • Must have strong interpersonal skills and must display effective oral and written communication skills
  • Must be able to work flexible hours during the times of 7 am to 9 pm or later if necessary. Must be able to work weekends and holidays
  • Must work well with frequent interruptions in a busy office environment
  • Must sit and stand, get up and down frequently, and walk around during a work shift
  • Must have basic computer skills and develop knowledge of property management software
  • Must have general knowledge of basic office equipment including a copier, fax machine, telephone and four drawer upright filing cabinets
  • Develop a comprehensive knowledge of Estes Park Center facilities and departments
  • Provide guest service and assistance for approximately 1400 conferences per year
  • Daily filing of contracts, booking confirmations and other group materials. Responsible for organization and updates of filing procedures
  • Responsible for Conference Office mail, locating and recording information on contracts and booking confirmations
  • Locate contracts and booking confirmations with past due deposits, and collect these deposits and booking fees
  • Verify contracts and booking confirmations against computer records, checking for accuracy
  • Work with other Conference Office staff in substituting for breaks, vacation and sick time, weekend, evenings, late shift, and holiday work as required
  • Lead site tours and pre-conference meetings for prospective and booked groups
  • Assist front desk and business office staff with group/conference questions and billing issues
  • Support the Association safety program. Promote safe work practices and a safe environment for guests, members and staff
  • Uphold the YMCA of the Rockies Mission, policies and programs
19

Receptionist / Conference Coordinator Resume Examples & Samples

  • Meet and greet large volumes of clients and visitors. Provide assistance based on their needs, including registration if required
  • Announce the arrival of guests to internal staff
  • Guiding internal clients through the Guest Relations intranet site as well as advising clients to book meetings through the Meeting Room Booking System, Condeco
  • Manage meeting room booking system – including booking all future and same day reservations, cancellations and/or amendments to bookings as per the clients requests
  • Ensure meeting rooms are maintained to the established standards. This includes checking rooms to ensure chairs are returned to their correct positions, crockery has been removed, tables have been wiped down, the telephones / AV are in position and there is no debris on the carpet
  • Ensure room statuses are accurate in the meeting booking system; vacant/dirty, vacant/clean by liaising with the catering team
  • Maintain the reception desk in a clean and tidy manner ensuring
  • Desk is uncluttered and free of unnecessary items/papers/post-it-notes
  • Desk is free of all food and drink items
  • Reception telephones are sterilized on a daily basis and kept in good working order
  • Desk and drawers are free of personal items such as cell phones
  • Ensure reception and public spaces are kept clean and tidy with furniture in appropriate positions at all times. Liaise with cleaning team as needed
  • Ensure catering and AV services in meeting rooms are set up/correctly by liaising with both the catering and AV team. Backfill for AV tech as needed
  • Coordinate any catering, audio visual and equipment requirements requested by the client
  • Ensure all faults with furniture, fixtures and equipment are recorded, reported and rectified
  • Provide administrative support including compiling the key function forecasts and occupancy reports, reporting on statistical information
  • Report any and all client feedback to the manager of the feedback report
  • Rotate to all Guest Relations reception locations as and when directed by the Guest Relations Manager
  • Assist the Guest Relations Manager/Supervisor with any with administrative duties or project work as required
  • Excellent personal presentation
  • Excellent customer service focus
  • Ability to problem solve
20

Conference Coordinator / V Specialist Resume Examples & Samples

  • Must possess exceptional communications and customer service skills
  • Manage specialized Conference Room scheduling software and AV requirements
  • Perform AV as well as room setup for all Conference Rooms for meetings and Special Events
  • Provide front end customer facing services such as scheduling and Meeting/Event setup
  • Perform pre-meeting audio/video performance checks
  • Perform routine, preventative and proactive testing and maintenance of conference room equipment
  • Provide Tier 1 troubleshooting on AV related equipment and connectivity
  • Provide remote support to AV Design Engineer, AV technicians and VOC
  • Manage AV rental gear, portable projectors and PC’s
  • Bachelor of Science in Information Technology, Information Systems, or equivalent
  • AV Installation experience a plus
  • CTS Certification(s)
  • PMP Certification
  • Must have excellent customer service and communications skills to effectively communicate with all levels of Corporate Customers, vendors and business unit representatives
  • Proficient and efficient working knowledge of PC Hardware and Software
21

Conference Coordinator Resume Examples & Samples

  • Provide front line customer service (Answer main phone line, respond to departmental emails (wmconf), processing mail, photo copying and submitting work orders. Maintains inventory of office and summer supplies. Serve as the office purchasing and office management lead for seasonal student staff
  • Schedule appointments for Director & Conference Manager. Assists in coordinating short term meetings, day conferences, and special events
  • Performs data entry for conference group files. Generates a variety of reports for Conference Services and distributes appropriately to facilitate conference planning and coordination across campus
  • Manages the registration system for assigned conference groups ensuring timely and accurate processing of registration data for clients
  • Prepare and send invoices for individuals paying by purchase order. Post payments received to individual accounts, sending of confirmations, modifying registration records to reflect status changes, comps, and discounts. Maintain detailed notes regarding transactions and updates for history and billing purposes, follow-up on unpaid accounts
  • Generates name badges for attendees as well as event tickets when needed
  • Prepares initial draft of final invoice and reports for conference groups no later than two weeks following the conference, ensuring reports are in balance with revenues received and expenses paid
  • Assist with annual budget process by generating financial summaries of current and historical data and projecting future costs
  • Experience in conference/event coordination
  • Experience in a customer service role in a professional office environment
  • Familiarity with processing fiscal actions
  • Previous experience in collegiate conference operations is highly preferred
  • Previous experience with registration management is desirable
22

Conference Coordinator Resume Examples & Samples

  • Two years of experience working within a complex organization, or institute of higher education, and effectively managing customer relations, policies, procedures, and regulations
  • Technology skills
  • Strong interest in working with academic programming
  • Ability to manage all aspects of conference programming including marketing, negotiation, financial and executing
  • Ability to move heavy equipment during conference
  • Able to work evenings, weekends, and some holidays
  • Valid US or Canadian driver’s license
23

Catering & Conference Coordinator Resume Examples & Samples

  • Ensure general appearance and condition of Congress Center is in proper order and quickly report maintenance issues to facilities
  • Work with Meeting Services, Facilities, and PAD to ensure all areas are coordinated and working in tandem to produce an outstanding Meeting Experience for our guests
  • Demonstrate a sense of urgency on behalf of the building when responding to client requests
  • Display a passion for Guest Service and Operational Excellence at all times
  • Build strong lasting professional relationships with the CCM team, all Operational Departments involved in Group Activities and with new and repeat customers
  • Show sensitivity to individual needs
  • Promote teamwork and a culture of continuous improvement
  • Ensure all events are set to the Banquet Event Order (BEO)
  • Supports and encourages the department through acts and deeds
  • Must be able to make sound customer focused yet prudent financial decisions when offering compensation when service failures occur
  • Actively participates, leads, and inspires team members in Daly Serenades
  • Displays a passion for guest service and operational excellence at all times
  • Earns respect and leads with respect
  • Promotes an atmosphere of team member empowerment and collaboration
  • Able to build strong lasting professional relationships with the CCM team and all operational departments involved in group activities
  • Proof of authorization/eligibility to work in the United States
  • Prefer 1-year minimum experience in 500+ room Resort/Hotel
  • Working knowledge of both meeting room sets and basic catering functions
  • Prefer college degree or degree within the Hospitality field
  • Must have a working knowledge of Word, Excel, MS Outlook - Delphi (preferred) - Meeting Matrix (preferred)
  • Excellent communication skills both written and oral formats required. Must be able to work in a fast-paced, busy, and somewhat stressful environment
  • Is a role model for work ethic yet work life balance
  • Able to read, understand, and interpret BEOs, GTD Sheets, and Client Specs
  • Able to produce BEOs from Client Specs
  • Must maintain a positive attitude toward work, fellow colleagues, and interface with hotel guests in a congenial and polite manner. Must be able to address stressful situations with clients with dignity and the utmost tact and politeness
  • Must be able to maintain a minimum of 70% Excellence Rating on the Meeting Planner Survey (as per the current 5 point scale)
24

Video Conference Coordinator Resume Examples & Samples

  • Currently studying toward a university degree
  • Very good command of the English language, both written and verbal
  • Enjoy working under your own direction and authority
  • Flexible and highly dedicated and have an outstanding service mentality
  • Good listener who can adjust to a wide range of conversation partners
  • Able to handle requests in a calm and thoughtful way
  • Understand how to prioritize tasks and have an eye for detail even when under pressure
  • Confident working with Windows-based computers and MS Office applications
  • Strong affinity to and interest in learning about IT
25

Conference Coordinator Resume Examples & Samples

  • High School Diploma or equivalent experience/training
  • Proficient in computer use, including the Microsoft Office Suite
  • 2 years of administrative experience required
  • Experience in the hospitality industry preferred
  • Perform administrative duties to support department including managing calendars, scheduling appointments, and data entry for Conference Service Management team
  • Assist with Save the Dates, Registration invitations through CVent, cross checking pick-up rooming lists and uploading date into Passkey and Delphi for rooming calculations
  • Compose, prepare, and distribute various reports to operating departments
  • Answer inquires and provide information to and from the DU North inbox
  • Open, sort and distribute incoming correspondence, including faxes, scans and email
  • Utilize hotel software systems, Delphi, CVent, Passkey, Manhattan and Service Now, to enter data, coordinate work orders, event orders, group resumes and produce department specific reports
  • Perform general office duties such as ordering office supplies, preparing expense reports, submitting invoices for payment, and maintaining filing systems
  • Administer programs, projects, and/or processes specific to Conference Services
  • Maintain, organize, and distribute Banquet Event Orders to operating departments
  • Prepare agendas and presentations for meetings as required
  • Maintain and manage the organization of the Banquet Event Order and Group resume bibles
  • Maintain a professional demeanor at all times and maintain work area in a professional, orderly manner
26

Summer Conference Coordinator Resume Examples & Samples

  • SCDs are encouraged to participate in campus and community activities; however, no commitment should interfere with responsibilities of being a student in good standing at NC State University, ACUHO-I, or with the responsibilities of the SCD program
  • As a representative of University Housing, the Summer Conference Leaders must follow all Housing and University policies and will be held accountable to the supervisory expectations outlined by the Assistant
  • Minimum 2.7 cumulative GPA as of January 2017
  • Enrolled student at NC State University in good academic standing as of January 2017
  • Must NOT be concurrently employed in any other capacity with NC State which would cause the total number of hours worked to exceed 20/week during the academic year or 40/week during the summer
  • May not take classes between the hours of 9 AM – 4 PM, Monday – Friday
  • Live-on campus required
  • Prior experience working with Conference & Guest Services at NC State University
  • Proficient in conference software: Conference Programmer and TMA system
27

Assistant Conference Coordinator Resume Examples & Samples

  • Friendly and Approachable
  • Smiling
  • A thorough and organised approach,
  • Confident
  • Uniforms and dry cleaning
  • Be our best headhunter
28

Senior Conference Coordinator Resume Examples & Samples

  • Facilitate and lead audio, net, and video conferences for our Premier Customers
  • Greet and place meeting attendees in the appropriate conferences
  • Manage conference bridges and calls to ensure the highest level of quality
  • Answer inbound calls to assist and provide guidance with reserving future calls
  • Communicate directly with small, medium and enterprise level business and government agency customers
  • Educate customers on additional or new conference services, guiding them to self-service products and tools
  • Troubleshoot problems while facilitating calls, or processing new reservations
29

Conference Coordinator Resume Examples & Samples

  • Create and maintain event timelines
  • Draft budgets and track expenses
  • Manage the invitation process including collecting text, initiating and completing the editing process, formatting copy, proofing and scheduling web posting and invitation delivery
  • Oversee the coordination of book sales during events by working with publishers, bookstores and the accounting department
  • Oversee the selection and collection of appropriate publications and handouts
  • Recruit and supervise volunteers from the intern class to staff each event
  • Work closely with conference registrar to coordinate registration and confirmations
  • Manage speaker needs: audiovisual requirements, presentation materials, travel arrangements, hotel accommodations, and honorarium payment
  • Work closely with caterers selecting menus, determining appropriate guarantee numbers and placing orders
  • Submit RFPs for room blocks collect proposals, present recommendations and manage rooming lists
  • Generate banquet event orders to include set up, catering, audio visual, and services using EMS
  • Decide appropriate room set up and produce floor diagrams using Meeting Matrix
  • Communicate meeting requirements to appropriate departments (communications, facilities, marketing, web, etc.) by producing and supply reports
  • Works closely with the Conference Attendant to execute meeting sets
  • Collect track and report registration, marketing and catering information
  • Review invoices for accuracy and approve for payment
  • Schedule and service in-house meeting and event space
  • Generate monthly reports as assigned
  • Receive and respond to meeting related phone and email inquiries
  • Regularly update the conference manual
  • Carry out other duties as assigned
  • College degree with 2 years of relevant experience
  • Meet deadlines, manage time well and perform job responsibilities without constant supervision
  • Professional demeanor and comfortable working with top level executives, internal customers and vendors
  • Ability to problem solve, manage crisis situations effectively and maintain a professional composure while working under pressure
  • Strong customer service mentality with a proactive and positive attitude
  • Excellent interpersonal skills, ability to work well in a team environment and independently
  • Exceptional attention to detail, quality and accuracy
  • Great communication skills, both oral and written
  • Outstanding research and proofreading skills
  • Proficiency with standard desktop software including all Microsoft Office programs (Word, Excel & Outlook)
  • Knowledge of EMS and Meeting Matrix a plus
  • Ability to work beyond normal business hours (9am-5:30pm) as well as occasional weekends and willingness to travel on an as needed basis
30

Conference Coordinator / Kellogg Bio Sta Resume Examples & Samples

  • Receives contacts from individuals and groups interested in scheduling conference activities at the Kellogg Biological Station
  • Assists customers in planning conference details, including dates, length of stay, locations, registration, physical facilities and equipment, food service, and related arrangements
  • Negotiates guestroom rates, meeting room rentals, foodservice/catering activities in order to secure business
  • Reserves classroom and meeting space, and makes arrangements for and oversees the preparation of the facility, including speakers tables, seating configurations, overall decor, audio-visual equipment, telephone service, and related equipment and facilities preparation
  • Markets facilities associated with KBS conference services
31

Conference Coordinator Resume Examples & Samples

  • Know and follow policies and procedures related to work activities performed in area of responsibility
  • Process meeting space and lab requests and maintain event calendar
  • Resolve scheduling conflicts and accommodate special requests with external and internal stakeholders
  • Collaborate directly with lab staff, AV staff, event planners, and requestors on a daily basis to accommodate specific needs or requests
  • Oversight and accountability for all conference space within the Institute and stakeholder support
  • Process cancellations and/or rescheduled meetings/booking and notify requestor and support teams and all associated support teams
  • Work with meeting planners, prof ed, sales training, internal and external stakeholders, etc. to coordinate all meeting lab logistics in support of a service excellence culture from registration to arrival to departure
  • Create name badges, tent card and other meeting supplies upon request
32

Conference Coordinator Resume Examples & Samples

  • Assists scheduling coordinator with preparation of proposals as necessary
  • Researches and prepares reports at the request of the CUCS Director
  • Manages special projects at the request of the CUCS Assistant Director or Director
33

Conference Coordinator Resume Examples & Samples

  • Receive incoming calls, analyse client needs and know the services offered by the hotel and inform the client which of these match the customer’s needs ensuring a prompt and professional follow up
  • Apply the pricing and commercial policies of the establishment, prepare a quote, negotiate and conclude the sale to optimise volume of turnover for your department and being involved maintaining client loyalty
  • Maintain up to date records of all events and conferences. Manage the database, tracking new enquiries and business through conference
  • Ensure the proper distribution of the work sheets on a weekly basis and the relevant information to all departments
  • To manage the conference diary and keep it updated of any changes, amendments and cancellations
34

Conference Coordinator Resume Examples & Samples

  • Demonstrated experience in meeting planning and conference techniques including scheduling, space and equipment needs
  • Proven experience using Microsoft Word, Excel, Access and Outlook
  • Proven organization skills including skills to set priorities and organize assignments and workload to meet established deadlines
  • Demonstrated ability in basic accounting and bookkeeping to independently understand, analyze and interpret financial data
  • Demonstrated ability to independently prepare reports based on data analysis
  • Proven ability to work independently and make independent judgments with a minimum of instruction and supervision
  • Demonstrated ability to work efficiently in a busy, customer service oriented office with frequent interruptions, varied work assignments, and fluctuating priorities while meeting deadlines
  • Demonstrated ability to exercise good judgment for problem solving and ability to anticipate problems
  • Ability to make group presentations to provide conference services information
  • Proven familiarity with contractual agreement documents
  • Demonstrated skill in planning and organizing diverse work assignments
  • Ability to work with frequently changing priorities, varied work assignments, and frequent interruptions while meeting deadlines