Conference & Events Resume Samples
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Conference & Events Resume Samples
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TK
T Kuhlman
Thaddeus
Kuhlman
5037 Haley Tunnel
Detroit
MI
+1 (555) 819 7724
5037 Haley Tunnel
Detroit
MI
Phone
p
+1 (555) 819 7724
Experience
Experience
Chicago, IL
Conference & Events Coordinator
Chicago, IL
Heller, Shields and Collier
Chicago, IL
Conference & Events Coordinator
- Ensure online meeting partner websites are regularly updated and managed including photos, descriptions, and promotions
- Competitor analysis to be completed and recorded on a regular basis including
- Assess competitor brand standards and best practices
- E-Enquiry (Database Management)
- Ensuring all enquiries are recorded accurately in the E-Enquiry application
- Data input rules and client file updates are respected
- To develop relationships with local clients, direct bookers and agency bookers to ensure a strong base of new and regular repeat business and to ensure confidence in the hotel and booking process
Boston, MA
Assistant Conference & Events Manager
Boston, MA
Morar Group
Boston, MA
Assistant Conference & Events Manager
- Strong knowledge of hotel/leisure/service sector
- To organise and control the day to day operation of the function facilities of the Hotel
- To assist with performance evaluations for all staff
- To assist the Conference & Events Operations Manager with Forecasting
- Assist the Manager to prepare accounts ensuring accurate charges are posted on a timely basis
- To ensure that constant and updated communications are maintained and that all relevant departments are aware of their responsibilities in association with the function activities on a daily basis
- To be responsible for smooth, efficient and courteous service to the guest during functions
present
Houston, TX
Conference & Events Executive
Houston, TX
Cremin-Ebert
present
Houston, TX
Conference & Events Executive
present
- To assist catering sales team to provide consistence catering & conference services
- Perform any other duties as requested by Senior Management
- Knowledge of the hotel property management systems
- Manage the turnover of events
- Provide timely, professional quotations on group, catering and sales business from all sales, telephone enquiries, email or by a customer walking into the hotel as per the Marriott Standards
- Liaise with the Banquet Manager and floor operations team ensuring the correct standards and methods of service maintained, as per Standard Operating Procedures
- To assist the hotel in making groups and catering budget each month by following up on all proposals, selling to the guidelines in place for meeting space, room hire, catering spends, group rates and audio visual
Education
Education
Bachelor’s Degree in Marketing
Bachelor’s Degree in Marketing
Rutgers University
Bachelor’s Degree in Marketing
Skills
Skills
- Ability to handle negotiation and overcome objections
- Good organisational and administration skills
- Positive attitude and good communication skills
- Knowledge of the hotel property management systems
- Excellent grooming standards
- Numerate
- High level of IT skills
- Confident telephone manner
- Demonstrated previous experience working in the Conference & Events function
- Commitment to delivering a high level of customer service
8 Conference & Events resume templates
Read our complete resume writing guides
1
Conference & Events Management Consultant Resume Examples & Samples
- 8+ years’ experience in international event planning and management, specifically in New York City, in a fast-paced corporate organization
- Strong venue and vendor knowledge
- In depth and hands on experience in the Lanyon/MeetingView Events Project Management and Registration platform, and PerfectTable seating software
2
Conference & Events Management Resume Examples & Samples
- Venue selection and management –provide knowledgeable venue ideas with recommendations for an ideal setting; ultimately responsible for the relationship between Blackstone and the venue to ensure a successful event using preferred National Sales Director(s)
- Financial controls – responsible for building an accurate and thorough budget and adherence to that budget
- Leadership – provide oversight and team leadership for onsite staff, temporary contractors and temporary contractors who are staffed on projects, as the direct point of contact
- Vendor procurement and management –contract negotiation and managing vendor service levels
- Adherence to regional compliance and regulatory requirements
- Brand and messaging strategy – help design and maintain an overall brand strategy using firm resources and software
- Content and presentation guidance – work with client team(s) to provide guidance on agenda building, material design and speaker suggestions (internal/external), and presentation idea generation
- In-depth knowledge of full production process and audio visual requirements
- On-site execution, staffing and vendor management; accountable for overall success of the event
- Event closing – provide client with reconciled budget, schedule post conference debrief / surveys, and generate initial and final feedback for potential rescheduling
- Business unit relationship management for the Blackstone London Office – responsible for specific businesses lines as a point of contact for annual budgets, and annual events and conference strategy, while executing events across all business lines based on firm wide event experience, calendar/ staffing schedules
- Management of registration platform to include
- 4 - 6+ years’ experience in international event planning and management, specifically in the UK, in a fast-paced corporate organization
- Strong European venue and vendor knowledge
- Proven track record of developing business relationships across all professional levels both internal and external, from Partners to PA’s
- In depth and hands on experience in the Starcite/MeetingView Events Project Management and Registration platform, and PerfectTable seating software
- Personal integrity, initiative, leadership qualities, and the ability to work as part of a global team in an environment that demands excellence, time and energy
- Estimated 20% travel commitment (domestic and European)
- Strong negotiating/commercial/entrepreneurial skills
- Strong event management skills
- Ability to develop credibility with internal and external clients
- Strong communication skills with proven ability to build and maintain relationships
- Strong organizational skills with the ability to manage multiple responsibilities and events while maintaining high quality standards
- Ability to adapt style as the situation requires
- Foreign language skills desirable
- In-depth and hands on working experience in the Lanyon Events Project Management and Registration platform, and PerfectTable seating software
- Proficiency in Microsoft Office software to include Excel, Word, PowerPoint, etc
3
Conference & Events Management Contractor Resume Examples & Samples
- Ability to work independently, as well as on teams, and take initiative within the office and all aspects of daily assignments
- Proven track record of developing business relationships across all
- In depth and hands on experience in the Lanyon/Starcite Events Project Management and Registration platform, and PerfectTable seating software
- Standard Microsoft office software to include Excel, Word, PowerPoint, etc
- CMP certification preferred, but not required for consideration
4
Conference & Events Resume Examples & Samples
- Diploma / degree from a university or hotel school preferably in tourism / hotel management
- Proficient in oral and written English and preferable a 2nd language
- Minimum 2 years experience in a similar capacity in a 5* hotel
- Delphi and Opera experience
5
Conference & Events Executive Resume Examples & Samples
- Recognition of personal accountability for their own actions and the outcomes of those actions
- An understanding of the effect of their behavior on our guests, their fellow employees and the reputation of the Company
- Min. 1 years’ experience in hotel Conference sales
- Good bilingual writing skills
6
Senior Conference & Events Sales Planner Resume Examples & Samples
- Be the point of contact for guests who are interested in holding a meetings or events at the hotel. To ensure that all meeting & event’s organisers & any VIP guests are met on arrival & departure, in order to ensure good customer relations & establish future business opportunities
- Achieve C & E revenue budgets by developing and implementing sales strategies
- Work with the sales office manager to develop and implement strategies by analysing current potential business
- To ensure that all sales enquiries are dealt with professional and efficiently in line with the departments standards
- To ensure that the meeting & events database & chase system is updated, actioned daily & utilised for all live enquiries, existing clients & potential new business
- Prepare and send all information to the customers
- Conducting show rounds of the hotel and function rooms
- Promoting / selling the function rooms once the enquiry has come in
- Communicating via phone, email and face to face to organise the details of the events
- Support the achievements of goals within the department
- Manage bookings and pro-actively sell special events
- Responsible for handling all major events over £10K
- To work pro-actively to minimise guests complaints and subsequently minimise refund revenue
- Help with Wedding showcases and exhibitions to support the sales team
- Experience of working in a fast paced events team within a supervisory role, ideally within 4/5* quality hotels
- The ability to drive and motivate other team members
- Excellent communication skills and time management skills
- Excellent organisational skills and attention to detail
- Working in a sales environment ideally in a hotel would be an advantage
- Ability to work under pressure, meet deadlines whilst maintaining a positive attitude
- Be results driven and proactive
- A true understanding how to deliver excellent customer service
- Appropriate professional appearance
- Knowledge of computer programmes: Word / Excel / Outlook
- Knowledge of Opera would be advantage
7
Conference & Events Coordinator Resume Examples & Samples
- Provide administrative support & sales coordination to Conference team and perform the duty as in-house sales persons through responding to client’s enquiries, site inspections and administration
- Provide in-house support to Conference persons including handling telephone calls, handling various routine communications functions e.g. distribution of banquet event order, amendment form, and group resume etc
- Good communication skill and fluent verbal & written in English
8
Director of Conference & Events Resume Examples & Samples
- Leads and directs the team to solicit business and to handle and manage all incoming groups and events inquiries in adhering to the service standards
- Manages leads distribution among the team to ensure efficient responses to sales opportunity and supervise the overall sales services and quality
- Leads and directs sales managers to respond and manage all incoming groups and events inquires in adhering to the service standards
- Bachelor above education background
- 3-4 Years experience as a Catering Sales Role
- Excellent reading, writing & oral proficiency in the English language
- Coaching and People Development Skills
- Good organizational skill
9
Groups, Conference & Events Sales Manager Resume Examples & Samples
- Assist the Director of Business Development to maximise conference and banqueting revenue and profit through pro-active selling techniques, calendar/time management, and pricing strategy
- Ensure the GC &E Sales Team has the skills and knowledge required for high-level performance
- Ensure company/department specific induction/onboarding plan for Revenue/C and E/ Reservations Managers is identified, executed, and in coordination with the relevant Human Resource Manager and Regional Director of Revenue/ DBD
- Maintain consistent communication with the Training and Development department to ensure Teams at all levels are trained and developed through the use of structured training calendars and programs
- Maintain strong internal control of the working environment, such that it is always in compliance Hilton Worldwide and the Hotel brand's policies and procedures
- Manage staff performance in compliance with company policies and procedures
- Recruit, manage, train and develop the C and E Team
10
Groups, Conference & Events Planner Resume Examples & Samples
- To be actively involved in preparation and participation in all relevant business activities and meetings and ensure actions are followed up
- Promoting Hilton Worldwide Values as the foundation of the organisations culture
- Maintain excellent team spirit by supporting and encouraging all Team members
11
Group, Conference, & Events Director Resume Examples & Samples
- Analyse competitors' activities and pricing strategies
- Maximise all Group, Conference, and Event revenue opportunities
- Review business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets
- Ability to communicate, verbal and in written form, effectively with Management and Ownership groups
- Ability to perform critical analysis
- Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members
12
Group, Conference & Events Sales Executive Resume Examples & Samples
- To work with others in the Team to develop successful customer partnerships and to deliver Hilton Worldwide's mission of Outstanding Customer Service whilst ensuring a clear and effective line of communication is maintained with Event Organizers, Banqueting Operations and Front Desk within the Hotel
- Sales & Customer Focus; To support all activities that drive sales at the hotel, ensuring customer satisfaction at all times
- To help drive group business forward by following the business processes prescribed by the GC&E Manager and/or the Director of Business Development
- To implement all administrative processes owned by the Group, Conference & Events office in an accurate manner
- To take an active team role in the department on a daily basis
- Commercial attitude
- Representative appearance
- Minimum of one year relevant experience in a similar position
- A passion for the Hotel Business
- Fluent in English and Dutch
13
Group Conference & Events Internship Resume Examples & Samples
- Ability to solve problems quickly and efficiently
- Sense of organization and planning
- Good written and verbal communication in English
14
Conference & Events Supervisor Resume Examples & Samples
- Strive to achieve departmental targets
- Comply with hotel security, fire regulations and all health and safety legislation
- Previous Conferencs & Banqueting and/or industry experience
15
Conference & Events Supervisor Resume Examples & Samples
- Supervise Conference & Events operations
- Assist F&B management with achieving financial targets
- Assist F&B management with training and development of team members
- Previous F&B experience
- Previous experience in hotel industry
- Previous experience in supervising and/or delegation
16
Conference & Events Sales Internship Resume Examples & Samples
- Manage an events schedule to maximise yield
- Languages : Spanish ( Advance level ) & English ( Advance level )
- Agreement with your University
17
Conference & Events Operations Supervisor Resume Examples & Samples
- Walk the talk, be engaged and close to the operations side of the department
- A competitive industry wage and generous annual leave benefits
- Team member only discount global Hilton room rates
- Membership with ‘Hilton Rewards' Australasian benefits program
- Career development planning and opportunities
18
Conference & Events Credit Manager Resume Examples & Samples
- Ensure the timely credit collections of all outstanding payments
- Manage credit meetings with key stakeholders
- Monitor credit limits of all outstanding accounts
- Administer credit processes and policies for other departments in the hotel
- Work with the Finance Manager to build effective working relationships with internal and external customers
- Ensure the accuracy of all charges and credits to the various accounts
- Follow up on all overdue accounts and send to debt collectors, as required
- Manage all account queries and disputes
- Maintain good communication and working relationships with all hotel areas and other homeworkers and be familiar with any Homeworking Policy
- Act in accordance with fire, health and safety regulations and follow the correct procedures when required
- Serve your role and Team in an environmentally-conscience manner
- Relevant degree, in Finance/Accounting or related business discipline, from an academic institution
- Previous experience in a high volume credit control function within a hotel environment
- Ability to communicate firmly and clearly with internal and external customers
- Ability to develop strong relationships both internally and externally
- Anticipate the needs of the guest to ensure high levels of satisfaction
- Ensuring delivery is what is promised
- Previous experience in the hospitality industry
- Previous experience in a finance environment
- Previous experience in debt collection
19
Conference & Events Resume Examples & Samples
- Numerate
- Delphi Experience
- Function Diary Management
- Ability to handle negotiation and overcome objections
20
Casual Conference & Events Waiter Resume Examples & Samples
- Up-sell with latest departmental incentives
- Manage table set-ups
- Comply with local licensing laws
- Previous Conference & Banqueting and/or industry experience
21
Assistant Conference & Events Operations Manager Resume Examples & Samples
- Assist in managing all Conference & Banqueting operations
- Aware of trends and propose ideas to build the range and quality of C&B
- Provide effective leadership to the C&B teams to ensure targets are met and exceeded both for the hotel and individual development
- Record of success in Conference & Beverage, specifically the ability to deliver profit, control costs, and build customer loyalty
- C&B Operations experience in a managerial position in hotel/Events Centre or similar
22
Conference & Events Supervisor Resume Examples & Samples
- A positive, flexible, and ‘hands on’ attitude
- Previous experience of working as a C&E supervisor within the hotel industry is desirable but not essential
- An eye for detail and exceptionally high standards
- A strong leader who can manage, develop and motivate the team, whilst also holding others up to the same high standards expected
- Experience of using MICROS
- Knowledge of Marriott systems & procedures is desirable but not essential
23
Conference & Events Co-ordinator Resume Examples & Samples
- Responsible for ensuring the planning, directing, controlling, coordination and participation of all Banquet/Catering preparations
- Working closely with inter-related Departments to ensure adherence to International and Hotel standards of food and beverage service
- To focus on continual development and improvement of the banqueting/catering sales department, ensuring the department standing within the marketplace is maintained
- Reports any hazards, risks, accidents as required
- Abides by and is aware of all relevant Occupational, Health & Safety legislation
- Ensures all directions are followed out at the request of any level of Senior Management
- Must be computer literate in Microsoft Window applications
- Must possess strong verbal and written skills
24
Groups, Conference & Events Manager Resume Examples & Samples
- Manage the relationship with and the mutual business into the Joint-Venture
- Drive and maximise groups, conference and banqueting revenue and profit through pro-active selling techniques, calendar/time management, and pricing strategy
- Report on performance and tracking in-line with the required daily, weekly, monthly, yearly and ad-hoc reporting guideliness
- Ability to demonstrate strong negotiation and influencing skills
- Previous experience working within the hospitality industry
25
Groups, Conference & Events Manager Resume Examples & Samples
- Supervise the Sales Coordinators work to deliver our standard services to our customer and achieve our financial goal
- Visit the customer with the Sales Manager to guarantee the success of the biggest groups and events
- Get involved with the negotiations for groups and events to maximize the results
- Coordinate the “function meeting” with the vital information about the groups and events that will happen in the next 10 days
- Be responsible for the weekly communication meeting with the coordinators
- To know and promote the hotel facilities and also to have the knowledge of our competitors’ strengths and weakness
- Organize the hotel’s visit and attend the unexpected requests
- Be the contact between the client and the hotel staff, when it’s necessary
- Team work and total cooperation with the Sales Managers and Revenue Management to ensure that the entire sales process is completed and up to date
- Update daily the sales activities on the hotels systems, ensuring that those information are correct and consistent to be at the Groups Report
- Review rates, groups, deadlines and waiting lists
- Review commission reports for groups, events and Food and Beverage
- To be part of special activities, such as: secretaries cocktails, welcome dinner for groups, etc
- Make sure that all the request should be answered in 24 hours
- Keep yourself informed about the clients and engage the relationship with them
- To keep a nice work environment and good communication in the department and also with the other departments in the hotel to ensure compliance with Brand Standards and ensuring customer/guest satisfaction
- Comply with the stipulated times and adapt to changes according to the hotel's operation’s needs
- To know and promote the hotel’s activities and events
- Complete Graduate Degree or MBA in Management, Hospitality or Marketing
- Fluent English and a second language desirable
- Previous sales and events / banquets, preferably in Hotel, and positions of leadership and supervision teams
- Critical analysis to strategically evaluate the sales of shares to be taken
- Ability to Manage Stress situations, always promoting a constructive and positive attitude
- Knowledge of Product and Marketing, such as: Politics, Operation and Structure of Hotel, super vision and organization of team members
- The ability to solve problems quickly and efficiently
26
Group, Conference & Events Manager Resume Examples & Samples
- Conference and Events background
- Commercial (sales) management
- Strong leadership and interpersonal skills
- Excellent selling capability
- Desire to coach and develop a team
- Competitive
- Excellent in the English and preferably the Dutch language
27
Group, Conference & Events Executive Resume Examples & Samples
- To actively convert customer enquiries into confirmed sales and to develop future and repeat business from all accounts, contributing to the profitability of the Hotel and Hilton Brands Worldwide
- To manage all contracted Group, Conference and Event bookings from when the booking is contracted until handing over to the operations team on the day of the event
- To work with others in the Team to develop successful customer partnerships, contributing to the profitability of the hotel and securing future and repeat business whilst ensuring a clear and effective line of communication is maintained with the entire G,C&E Team, the Event Organizers, the Banqueting Operations and Front Desk within the hotel
- To maximize Group, Conference, and Event revenue through proactive up-selling, effective administration, and outstanding customer service as part of the on-property customer facing part of the GC&E Team
- To support all activities that drive sales at the hotel, ensuring customer satisfaction at all times
- To assist clients with all organisational and events related queries to deliver a successful event
- To work towards deadlines, inserting rooming lists in a timely manner and follow up on information required for internal department preparations for groups and events
- Experience in a similar position
- Service oriented
- Commercial attitude and result driven
- Fluent in Dutch and English (oral and written)
- A passion for hotel business
28
Group, Conference & Events Training Manager Resume Examples & Samples
- Be a ‘Brand Ambassador’ of Hilton Worldwide by leading by example
- Groups, Conference and Events background
- Commercial sales management
- Proven track record of achievement
- Training experience (desirable)
- Communication/Presenting
- Coaching
- Change Agent
- Productivity
- Selling
- English Language
29
Conference & Events Coordinator Resume Examples & Samples
- Receive groups and events and keep up to date the hotel even output
- Insert Rooming List in the system, update payment instructions and enter important information relevant to the group
- Negotiate budgets with customers
- Develop events Work Orders in the system with all relevant information
- Conduct instructional groups with all relevant information to the group (number of able, category, price, form of payment, contact the company, special notes, etc.)
- Perform monthly report groups and update closing information groups
- Interact permanently with the Account Managers, Sales Coordinators, Reservations, Front Desk, Department Parties, Hilton Meetings and kitchen
- Graduate or MBA in Management, Hospitality and Marketing
- Good computer skills including Excel, PowerPoint and Word
30
Conference & Events Operations Manager Resume Examples & Samples
- Lead the C&E team efficiently, passionately and fairly
- Be visible to the team, lead by example and set the pace
- Ensure training is carried out on an ongoing basis
- Be actively involved in recruitment
- Strong knowledge of hotel/leisure/service sector
- Record of success in Conference and Events, specifically the ability to deliver profit, control costs, build customer loyalty and develop team members
- Record of leading large teams
- Conference and Banquet Operations experience in a managerial position in hotel/events centre for a minimum of 3 years
31
Conference & Events Executive Resume Examples & Samples
- Responsible for planning and managing all Wedding and Social events
- Be aware of trends and propose ideas to build the range and quality of Catering & Events, consistently wowing our guests with creative and innovative ideas
- Build strong relationships with customers and to fully understand their needs
- Ensure the complete administration and execution of all planned events to full satisfaction of client
- Maintain exceptional levels of guest service
- Strong knowledge of the hospitality industry in Dubai
- Previous experience in Conference & Events with experience in the sales sector of the luxury market
- Proficiency in Arabic would be an advantage
32
Conference & Events Executive Resume Examples & Samples
- Cross sell and upsell all hotel facilities and services and Marriott Brands
- Be available to receive phone enquiries for all group, sales and catering bookings for markets specified
- Respond to wedding inquiries and see through the conclusion of the event including coordination with Banquets
- Provide timely, professional quotations on group, catering and sales business from all sales, telephone enquiries, email or by a customer walking into the hotel as per the Marriott Standards
- Follow-up on all proposals sent to customers within 24 hours
- To assist the hotel in making groups and catering budget each month by following up on all proposals, selling to the guidelines in place for meeting space, room hire, catering spends, group rates and audio visual
- Loading of all direct group, catering and sales bookings (Rooms and Function space), into Opera Sales and Catering system
- To follow the reactive sales procedures to ensure efficient handling of all files
- Ensuring all contracts are correctly completed, signed, including deposits are received by their due dates
- To ensure credit facilities, as required, are in place
- Check accuracy of client bills before they are sent out
- To work closely with Groups Coordinator ensuring all contracts are correct and completed
- Ensure guest service standards for the various types of functions within the catering department meet the needs of clients
- Coordinate all catering and conference events staged in the hotel, including confirmed events handed over by the Proactive Sales Team
- Ensure that all operating standards comply with the company and hotel policies and procedures
- Liaise with the Banquet Manager and floor operations team ensuring the correct standards and methods of service maintained, as per Standard Operating Procedures
- Participate in 14 day meetings outlining current and future business
- Maintain and utilise detailed client history files
- Handle all Banquet Event Orders (BEO) and planning with client
- Meet with clients on day of event
- Always be accessible to the client in all forms of communication and respond to messages in a timely and professional manner
- Manage the turnover of events
- Ensure Opera is kept up-to-date with all group and catering information and assisting with keeping the system clean of duplication
- Have a thorough knowledge of Marriott Rewards Program
- Ensure all administrative duties are completed in a timely and professional manner, with filing of quotes and agreements managed efficiently
- Arrange and conduct Hotel familiarisations and/or site inspections as and when required
- Attend all relevant department and hotel meetings
- The hotel requires that you will follow established Occupational Health and Safety rules and regulations and demonstrate duty of care to all of our associates
- Perform any other duties as requested by Senior Management
- Duties and responsibilities may change, as and when required, due to changing business demands and management requirements
33
Conference & Events Supervisor Resume Examples & Samples
- Supervising the daily operation in line with brand standards
- Supporting goal setting and achievement for the Conference and Events team
- Training and developing team members to deliver exceptional standards of customer service
- Cash and Key security and control
- Assisting in the creation of plans to maximise guest service
- Experience in the Conference and Event operations, or related hospitality department preferred
34
Conference & Events Coordinator Resume Examples & Samples
- Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximise revenue
- Generate and develop sales leads and contact potential clients to build business relationships
- Produce quotations and written confirmation to all clients
- Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business
- Proactive approach to meeting deadlines and targets
- Excellent organisational and administration skills
- Previous experience in a sales role
35
Cluster Conference & Events Sales Manager Resume Examples & Samples
- Develop future and repeat business contributing to the profitability of the hotel
- Review the Cluster's business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets
- Understand the competitive market place and implement approaches to ensure the Cluster stays ahead in the local market
- Ensure Sales Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts
- Manage and develop the Cluster Conference and Events Sales Team to ensure career progression and effective succession planning within the hotel and company
- Recruit, manage, train and develop the Conference and Events Sales Team
- Demonstrated previous managerial or supervisory experience in a Conference and Events Sales function in the hotel/leisure sector
- Strong leadership skills to effectively manage and motivate the team to achieve high level of perform and exceed targets
36
Groups, Conference & Events Coordinator Resume Examples & Samples
- Adhere to the events and group yield policy in order to maximize revenue
- Manage administrative requests as directed by the Management Team
- Relevant degree, in a business discipline, from an academic institution
37
Conference & Events F&B Attendant Resume Examples & Samples
- Receive orders and serve customer requests completely in a timely manner, including but not limited to serving as a barista or cocktail attendant/bartender, if required
- Efficiently manage the proper settlement of all customer accounts
- Answer Guest queries in a polite and helpful manner
- Committed to delivering exceptional guest service
- Motivated to learn new skills and techniques
- Smart and tidy, in appearance
- Flexible, reliable, and responsive to a range of work situations
- Prepared to manage a variety of customer types, inquiries, and complaints
38
Groups, Conference & Events Sales Supervisor Resume Examples & Samples
- Maximise all conference and banqueting revenue opportunities
- Assist in reviewing forthcoming business plans, identify gaps and ensure proactive measures to fill capacity and meet set targets
- Ensure the Team is developed effectively and generate a culture of high quality standards and pro-active selling
- Focus on a consistently executed up-selling approach
39
Senior Manager Diversity Conference & Events Resume Examples & Samples
- Responsible for the planning, execution and content of the Annual National Diversity and Inclusion National Conference (0.5-1 million dollars in budget with 400-800attendees)
- Full production of the National D&I Conference including content design, logistics, invitations, venue selection, event management contracts, speaker identification and contracting, participant feedback and reporting, lessons learned repository and innovative approaches for high-engagement at the conference
- Responsible for engagement with KP C-Suite and medical group leaders to agree to speaking engagements, topics for the conference, and the logistical coordination with their teams and communications personnel
- Interviews and assesses national and international speakers for plenary and educational workshops at the conference
- Leads the orchestration of an awards program for D&I recognition at the conference
- Leads and manages the delivery of multiple streams of educational workshops at the conference for various topics and varied levels of advancement for the attendees
- Manages all outside vendors and venues for the conference engagement
- Responsible for budget management for all conference related costs. Develops strategies for measuring conference outcomes and success of overall education program
- Indirectly manages project team members and internal stakeholders who contribute as accountable personnel to the annual conference
- Leads planning and execution of other key strategic events and forums
- Minimum eight (8) years of experience in designing, managing and leading large scale events
- Minimum five (5) years of experience in managing and supervising a work team
- Minimum five (5) years of experience in project or event management
- Minimum ten (10) years of experience in business management roles
- Minimum seven (7) years of experience in managing and supervising a work team
- Master's degree in business or management
40
Conference & Events Apprentice Resume Examples & Samples
- Contribute to high levels of customer service
- Manage customer relations when necessary
- Comply with and have full knowledge of regulations regarding Health and Safety
- Undertake any reasonable duties that may be assigned by the senior manager in the hotel
- Complete all aspects of the training programme
- Committed to delivering a high level of customer service
- Ability to work a variety of shifts including weekends, days, afternoons and evenings
41
Conference & Events Associate Resume Examples & Samples
- Provide strategic guidance to internal clients with regard to conference participation and live event best practices (conferences, trade shows, speaking engagements, company sponsored events, etc.)
- Report ROI outcomes per event - track, measure, and analyze event
- Research digital marketing and new event mobile apps and opportunities
- Maintain all brand guidelines and standards
- Conduct independent research to find new and innovative approaches to improving conference presence and participation
- Manage corporate company store and day to day orders of promotional items
- Oversee the booth hardware asset management services
- Work with graphic designers to QA/QC new artwork for exhibit materials
- Coordinate the printing and distribution of marketing materials
- Manage shipping to event site and return to warehouse
- Establish registration site (EventBrite/Cvent)
- Develop budgets and reconcile financial statements based on event spending
- Solicit vendor quotes and negotiate terms
- Work closely with executive teams to ensure all goals related to conferences and events are met and exceeded
- Create conference summary reports and provide statistical analysis
- Maintain calendars for tracking conference progress ensuring deadlines are met
- Run pre- and post-conference meetings reviewing event logistics and business development efforts. Report on ROI for events
- Develop event plans and briefs to ensure all details are conveyed to onsite team
- Collaborate with multidisciplinary teams to execute hosted events including marketing, facilities, IT, graphic design, product management, consulting, sales, and others as appropriate
- Organize and execute a wide range of ICF hosted events including single and multi-day conferences, in-market thought leadership meetings
- Manage and execute all aspects of the production of events including content and agenda development, venue selection, contract negotiations, booking talent, marketing and promotional materials, data management, attendee registration websites, catering, hotel accommodations, staffing coordination, and on-site event logistics
- Set timelines, and ensure proper communication with all staff involved regarding event goals, responsibilities and shifting priorities
- Work closely and professionally with key stakeholders to ensure all event objectives are clearly understood and executed accordingly. Work with content SMEs to develop presentation materials and prepare them for speaking opportunities
- Tradeshow and exhibit booth logistical coordination, including exhibit kit completion, deadline management and vendor orders for audio visual and material handling
- BS or BA degree in Marketing/Communications or related field plus 3 years of professional experience in a similar role or 7 years of experience in a similar role in lieu of a degree
- Proficiency with MS Excel, Exhibitforce, ShowGo and registration Software (EventBrite/Cvent)
- Experience with vendor solicitation and negotiations
- Professional experience with asset management and programs
- Superb attention to detail and focus on quality control
- Effective communication skills to inspire action among a broad range of audiences and the highest levels of management
- Maintain a high degree of composure and interpersonal skills in high pressure moments while maintaining a solution driven mindset
42
Conference & Events Night Porter Resume Examples & Samples
- Setting up and taking down conference rooms
- Cleaning the Conference areas and ensure they are ready for the next days business
- Driving staff members home at the end of their shifts
- Supporting the C & E team with any other tasks as appropriate
- The nature of this role will require manual handling and heavy lifting on occasions
43
Group, Conference & Events Sales Manager Resume Examples & Samples
- Contribute to the selling strategy of the hotel, and lead the department’s adherence to achieving that strategy
- Proactively solicit and convert business for the hotel through past customers and sales leads
- Actively account manage the hotels regular event clients
- Ensure the Events Sales Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts
- Manage and develop the Event Sales Team to ensure career progression and effective succession planning within the hotel and company
- Demonstrated previous managerial or supervisory experience in a Group, Conference & Events Sales function in the hotel/events sector
- Knowledge of the hotel property management systems (Delphi)
44
Conference & Events Coordinator Resume Examples & Samples
- Proven experience with using Opera
- Previous experience in a similar role is preferred
- Experience working in a hotel environment preferred
- Experience working in F&B Conference and Events
- Meal while on shift
- Dry cleaning provided
- Staff rates for all AccorHotels throughout the world!
45
Groups Conference & Events Coordinator Resume Examples & Samples
- Draw up contracts for groups and events
- Act directly with the guest or client during the stay of groups and events
- Participate in special activities such as secretaries of cocktails, welcome tour groups, etc
46
Conference & Events Attendant Resume Examples & Samples
- Flexibly work in all areas of food & beverage
- Welcome guests in a polite, professional and friendly manner
- Take and deliver customer orders, consistently demonstrating high levels of customer service
- Prepare mise-en-place
- Set up function rooms with attention to detail
- To entertain our guests with first class service
- Ensure compliance of brand standards
- Continuous walking/ standing for periods of approximately 8 hours with the exception of normal work breaks
- Ability to work on your own or cooperatively within your team
- Previous events and banqueting experience in the 4 to 5 star category
- Access to Hilton University training, offering more than 2500 learning programs
47
Group, Conference & Events Sales Coordinator Resume Examples & Samples
- Receive and convert incoming Conference and Group enquiries to achieve targets and maximize revenue
- Seek opportunities to increase sales and conversions within the Team
- Daily complete Conference, Group and reservation duties
- Participate in hotel promotional activities
- Demonstrated previous experience working in the Conference & Events function and or reservation
- Sales Experience
48
Group, Conference, & Events Manager Resume Examples & Samples
- Maximise occupancy and average rates through well-executed inventory and yield management control
- Identify the most profitable services that the hotel can deliver with quality and most profitably
- Manage and develop the GCE Sales Team to ensure career progression and effective succession planning within the hotel and company
- Strong experience in hospitality forecasting, pricing and inventory control
49
Conference Events Rep Resume Examples & Samples
- Identifies and secures appropriate venues and support team, develops the event flow, prepares movement plans, and conducts facility walkthroughs to ensure site readiness
- Conducts planning and preparation meetings with the Extended Team members to ensure the visit plan is aligned with overall strategic goals and objectives
- Defines meeting/presentation needs and ensures closure to actions
- Handles scheduling, agenda management and preparation for visits and events, prepares and distributes the appropriate working documents (artifacts)
- Ensures participants are prepared thorough dry-run visit/event preparation sessions and walkthroughs
- Maintains historical database and reporting documents
- Communicates visits/events to all stakeholders
- Superior critical thinking, organization, communication, and relationship-building skills
- Ability to demonstrate exceptional judgment, professionalism and poise
- Must be capable of setting priorities and working under pressure
- Strong oral and written communication skills; presentation skills; and collaboration skills are required
- High level and attention to detail
50
Conference & Events Night Porter Resume Examples & Samples
- Operate pot-washing machinery and maintain a hygienic working environment in accordance with hygiene regulations and company standards
- Carry out general cleaning as directed to include sweeping, mopping up, washing up, and emptying of rubbish bins and boxes ensuring placement in the correct containers
- Ensuring that all kitchen and back of house areas are kept clean and all equipment within the kitchen area is cleaned in accordance with the cleaning schedule
- Ensure that ovens are cleaned on a regular basis
- Ensure the correct PPE is in place and guidelines are adhered to
- Observe COSHH guidelines when handling hazardous substances and comply with all aspects of Health and Safety requirements
- Report any maintenance and, or, hazard issues to the supervisor on duty
- Carry out any other reasonable task set by the Hotel's Management
- Previous kitchen portering experience in similar role
51
Groups, Conference & Events Coordinator Resume Examples & Samples
- Convert incoming enquiries to bookings to achieve targets
- Handle all enquiries and customer requests (including traces) promptly, in a friendly and professional manner in line with company standards and customer requirements
- Make follow-up calls where a prospect is identified from the incoming call and chase tentative business for conversion to definite
- Handle turndowns professionally, looking for opportunities to move business to different date or refer to another Hilton property
- Identifying where colleagues / management can add value to process and involving them as appropriate
- Conduct client showrounds and attend client dinners and appointments as required
- Maintain a high level of product knowledge about the hotel (cluster) and local area
- Pro-actively seek feedback from customers on a regular basis
- Participate proactive selling activities such as BBOB, key prospects, Sales Blitz Days, etc
- Contact external providers, get quotation for external services required (ex. AV, flowers, transfer)
- Control of carrying out exit interviews (Take 5) and duly track into Delphi
- Control of invoices for completeness on the day following the event and payment of the invoices on time
- Adherence to all the Hilton sales guidelines and time periods for the C&E area, in particular general consultation with the GC&E Supervisor/GC&E Manager when drawing up special prices
- Consistently update all data into all systems
- Exact knowledge of different market segments (CMTG/SMRF/CONV/GT)
- Drawing up and weekly distribution of BEOs and all the necessary reports (Operations Team only)
- Extensive product knowledge
- Relevant experience, preferably Sales / Group & Events in an upscale hotel
- Good Sales, organisational and administration skills
- Speak/write/read Dutch & English fluently
52
Conference & Events Floor Manager Resume Examples & Samples
- Manage all Conference and Events floor operations
- Awareness of trends and propose ideas to build the range and quality of Conference and Events
- Record of success in Conference and Beverage, specifically the ability to deliver profit, control costs, and build customer loyalty
- Conference and Events Operations experience in a managerial position in hotel/Events Centre or similar
53
Conference & Events Supervisor Resume Examples & Samples
- Supervise Meetings & Events operations
- Assist Food and Beverage management with achieving financial targets
- Assist Food and Beverage management with training and development of team members
- Previous Conference & Banqueting (operational) supervisory experience
54
Conference & Events Supervisor Resume Examples & Samples
- Ensure high standards and SOP’s are being consistently followed
- Guide and lead your team through larger scale events
- Provide effective leadership to the C&E team to ensure targets are met and exceeded both for the hotel and individual development
- Regularly carrying trays and plates of food
- Regular twisting and bending
- Move and carry function boxes and other equipment
- Push and pull trolleys
- Lift and move cutlery & glass racks
- Previous supervisor experience in events and banqueting within the 4 to 5 star category
- Extensive knowledge of food and wine
- Discounts of up to 50% on products and services in participating Hilton outlets
55
Group Conference & Events Sales Coordinator Resume Examples & Samples
- Handle all customer enquiries for groups and event bookings with a professional telephone manner and demonstrate high standards of customer service
- Reaching set budgets / financial targets for group accommodation and events business. With this in mind constantly looking at methods to increase sales and ideas for saving money
- Liaise with the Commercial Leadership team regarding selling strategy
- To have a passion for detail and accuracy to allow you to efficiently use Hilton systems to manage the conversion of business
- To meet and greet potential and contracted business contacts and conduct tours of inspection as required
- High level of IT skills, including Excel and Word
- Talent for being persuasive
- Well-presented and work well under pressure
- Good selling skills and understand the processes to close the sale
- Manage conference and event leads with excellent telephone sales skills
- Demonstrated attention to detail, while multi-tasking and delivering work on time
- Ability to meet and conduct effective site inspections of the Hotel and facilities
- Ability to work productively despite multiple interruptions
- Ability to be customer focussed and find solutions to exceed customer requirements
- Build productive relationships with colleagues both internally and externally
- Ability to take a proactive approach to Workplace health and safety
- Demonstrates positive involvement and interaction with the overall Hilton team both at an individual, team & management level
- Interested in self-improvement
- Proficient in meeting room set-ups, audio visual and other support services
- Systems and software knowledge
56
Conference & Events Operations Manager Resume Examples & Samples
- Manage all Conference and Events operations
- Aware of trends and propose ideas to build the range and quality of Conference and Event
- Optimise sales and contain costs, identifying any areas for action
- Set achievable budgets and other short- and long-term functional goals
- Provide effective leadership to the Conference and Event teams to ensure targets are met and exceeded both for the hotel and individual development
- Record of success in Conference and Event, specifically the ability to deliver profit, control costs, and build customer loyalty
- Conference and Event Operations experience in a managerial position in hotel/Events Centre or similar
57
Conference & Events Relations Manager Resume Examples & Samples
- Coordinate all Conference & Events floor operations specific to your allocated events
- Awareness of trends and propose ideas to build the range and quality of C&E
- Carry out brieifings with clients and Floor managers
- Highlight and resolve issues as they occur
- Ensure communication meetings are conducted and post-meeting minutes generated
- Record of success in Conference & Beverage, specifically the ability to deliver deadlines, exceed clients expectations and build customer loyalty
- Exceptional leadership skills to work with a winning team
- C&E Operations experience in a managerial position in hotel/Events Centre or similar
58
Group, Conference, & Events Sales Manager Resume Examples & Samples
- Drive lead generation and increase conversion
- Prepare and review forecasts, identify gaps and ensure proactive efforts to fill capacity and meet set targets
- Identify and fulfil Team Member’s potential and aspire to maximize team performance
- Closely cooperate with all Heads of Departments and Team Members to achieve results and deliver best guest service
- Demonstrated previous experience in a Senior Conference and Events Sales function in the hotel sector
- Passion for Sales, setting objectives and work on targets
- Strong leadership skills; inspirational and motivational to the team
- Excellent written and oral communication skills in English, Dutch preferred. Any other language skills are advantageous
59
Conference & Events Co-ordinator Resume Examples & Samples
- To maintain high team focus by showing co-operation and support to colleagues in pursuit of departmental targets
- To be flexible, responding quickly and positively to changing requirements
- Ensuring all telephone, personal and written enquiries are dealt with promptly (within 2 working hours), in a friendly and professional manner in line with company standard
- Ensure that all enquiries (Lost, Denied, Pending, Optional, Tentative and Definite) are logged via DIGI & daily update documents with correct information and activities/traces
- Ensure contracts are prepared for signing, files set up and credit requests are passed to accounts for processing. Ensure accounting instructions are verifies and acceptable prior to the event
- Ensure all activity/traces are printed off and actions on a daily basis, all chases to be completed within the 3 working day deadline and followed up from thereafter
- Ensure all brochure requests are dealt with within 24 hours and followed up within 3 working days
- To ensure customer satisfaction at all times. To provide a personalised service and to report any complaints, comments and compliments to the teams and relevant HOD’s
- Ensure that all events are confirmed with all relevant details, deposits, reservation correspondence and copying in colleagues where appropriate
- To identify, assess and pass on any sales leads to the relevant personnel or action personally when necessary. See potential in enquires, conduct a thorough enquiry process to seek further potential business
- If unable to accommodate anyone, refer to another Accor Hotel where possible
- Conduct meetings with clients for show rounds and appointments where necessary
- Ensure that an effective handover is given to the operational teams including any supporting materials e.g. menus, table plans etc
- To utilise MICE pricing tool when appropriate in order to revenue manage the business where possible. Challenge rates where possible and ensure we are meeting the client needs where possible
- Adhere to the company hand book rules
- To understand the company’s Health & Safety policy
- To have an in depth understanding of the hotel product and basic knowledge on the company’s product as a whole
- Ensuring the shift is reviewed and handover and briefings are carried out
60
Groups, Conference & Events Sales Executive Resume Examples & Samples
- Convert customer enquiries into confirmed sales
- Good organizational and administration skills
- Fluent Professional Level English is mandatory
- Demonstrate previous experience working in the Groups, Conference and Events function
61
Conference & Events Operations Executive Resume Examples & Samples
- Events Management / Meeting Planning experience required
- Keen interest in the industry,
- Willing to learn and develop new or existing skills
- Ability to perform well under pressure with strict deadlines in a calm and professional manner; Ability to problem solve quickly and effectively and use own initiative
- Must be able to multi task
62
Groups, Conference & Events Coordinator Resume Examples & Samples
- Previous sales groups and events, preferably in Hospitality
- Ability to analyze and manage multiple tasks
- Ability to solve problems quickly and efficiently; - Sense of organization and planning
63
Open Recruitment Day-food & Beverage Conference & Events Resume Examples & Samples
- Full time Restaurant Bar team members
- Full time Restaurant team members
- Casual Conference and Events Bar team members
64
Group, Conference & Events Sales Executive Resume Examples & Samples
- Negotiate room rates/packages with corporate clients
- Prepare company contracts for the hotel in accordance with current business and pricing conditions
- Work within current business strategies and recognising potential opportunities
- Answer customer queries in a prompt and professional manner
- Experience in a sales role with a proven track record to close a sale
- Experience in luxury hospitality
- Degree-level qualification in a relevant field would be advantageous
65
Conference & Events Associate Resume Examples & Samples
- Complete final breakdown of function, by cleaning the room, and cleaning and returning equipment to its proper location
- Complete closing duties, including storing all reusable goods, locking doors, breaking down goods, etc. Set up, stock, and maintain work areas. Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas
- Transport dirty linen to correct area to be cleaned, separate napkins from tablecloths, and restock linen shelves with clean linens. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures
- Serve food courses and alcoholic beverages to guests
- Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
- Record bar transactions in MICROS system at time of order
66
Talent & Transformation The Leadership Centre Conference & Events Co-ordinator Resume Examples & Samples
- Diploma (1 year)
- Diploma (3 years)
- 5 years' experience in hotel, conference/event management, public relations or project management
- Computer literacy (Outlook, Word, Excel, PowerPoint) and the Learning Portal/SABA
- Owns a car and driver's license essential and ability to travel
- Effectively uses time, equipment and resources
- Accurately and timeously records any costs incurred in work processes
67
Conference & Events Operations Supervisor Resume Examples & Samples
- Lifting/moving furniture such as chairs and tables
- Fold/unfold stage pieces
- Construct/deconstruct a dance floor
- Be able to multitask
- Ability to think on your feet
- Team member only room rates across Hilton properties worldwide
68
Conference & Events Coordinator Resume Examples & Samples
- Worked in a similar role, ideally in the hotel industry, you’ll have what it takes to make this part of our business a success
- IT-literate (Delphi, Opera), great with people and good in a team
- Proactive, with a self-motivated approach. This means you take the initiative when it comes to communications and when showing off our facilities to potential clients
- Please note that you’ll need to be flexible regarding hours – weekend and evening work may be necessary
69
Conference & Events Sales Coordinator Resume Examples & Samples
- Maximize rooms, groups, conference and events revenue through pro-active up-selling and commercial management techniques
- Convert customer enquiries into confirmed sales. Sales Responsibilities: Small Residential Meetings. Non-Residential Meetings. Social Events. Weddings
- Hospitality industry knowledge and product knowledge
70
Groups, Conference & Events Sales Manager Resume Examples & Samples
- Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market
- Demonstrated previous experience in a Reservations and/or Conference and Events Sales function in the hotel/leisure sector
- Excellent selling capability and an ability and desire to coach selling techniques to their team
71
Open Recruitment Day-food & Beverage Conference & Events Resume Examples & Samples
- Bartenders
- Waiters / Waitresses
- Event Assistants
- Breakfast Assistants
- Host / Hostess
- Runners
72
Casual Conference & Events Host Resume Examples & Samples
- Supporting the daily operation in line with brand standards
- Focusing on delivering exceptional standards of customer service
- Room set ups and organisation ahead of events and meetings
- Working across the entire Events department dealing with corporate events and meetings as well as social parties, gatherings and weddings
- Experience in the Conference and Events operation, or related hospitality department preferred
73
Assistant Conference & Events Manager Resume Examples & Samples
- Excellent guest service skills, and an ability to work effectively under pressure
- Experience of high volume events/quality Conference & Banqueting establishments
- A keen eye for attention to detail
- Proven management skills
- A good general education
- A basic level of computer literacy
74
Senior Group Conference & Events Administrator Resume Examples & Samples
- Carry out follow up calls with the aim to secure future business
- Ensure all enquiries are fully qualified and have regular updates
- Focus on a consistently executed conversion approach
- Support GCE Exec team
- Ensure the complete administration of enquiries
- Management of series bookings
- Hot leads research
75
Conference & Events Service Manager Resume Examples & Samples
- Execution of resort’s corporate groups, weddings and intercompany meeting
- Support each of the Conference and Events Services Managers, taking on the coordination of any type of event as needed
- This position will report to the Tahoe Associate Director of Sales
- The lead of each group type will share and distribute the groups within the Conference and Events Department
- Each Conference and Event’s Service Manager will work with a Sales Team Member, within their group type
- Manage all aspects of group logistics including but not limited to: budgets, permits, site plans, timelines, AV, set up, tear down, lodging, food, beverage and transportation
- Act as cross-departmental liaison as it relates to event planning, group needs, set up and execution. Work closely with multiple departments including: Food and Beverage, Public Safety, Village Services, Accounting, Mountain Operations and Lodging
- Collaborate with third party event production companies for successful execution on Northstar property while adhering to company policies
- Manage contract completion as it relates to the group
- Onsite day of event coordinator to ensure smooth event execution
- Have the ability to upsell resort products to enhance guest experience
- Communicate events resort wide
76
Conference / Events Planner Resume Examples & Samples
- Develop event opportunities, organize, plan and coordinate all services associated with events
- Participate in the daily management of all SACS and SDFC staff members. Directly supervise student staff members
- Enter events, meetings and other activities into Event Management Software (EMS)
- Identify appropriate space, audio/visual and set-up needs
- Produce and disseminate reports to unit staff and other campus entities as required
- Establish and monitor event quotes and progress
- Manage administrative details including, but not limited to, financial details; signage and posting of event promotional materials; and responding to inquiries to ensure flawless execution
- Plan and coordinate services according to customer requirements; coordinate services for events including, but not limited to, facilities, catering, signage, displays, special needs requirements, printing, and event security and transportation
- Consult with campus committees, groups, student organizations and external clients to determine objectives and requirements for events such as meetings, conferences, conventions, graduations, proms, weddings, corporate retreats, workshops, and sports camps
- Monitor event activities to ensure compliance with applicable regulations and laws; ensure satisfaction of participants and resolution of problems; obtain permits from fire and health departments as needed
- Promote ASU facilities and conference services for non-ASU events such as conferences, conventions, trade shows, workshops, sports camps, and corporate retreats
- Experience with planning and managing multiple complex events simultaneously
- Experience promoting venue and marketing services
- Experience working in the higher education environment
- Experience working in a University Student Union
- Experience with Event Management Software (EMS)
- Experience work with diverse groups to develop thorough workable event plans
- Experience working with student organizations
77
Assistant Conference & Events Operations Manager Resume Examples & Samples
- Assist with leading the C&E team efficiently, passionately and fairly
- Ensure consistency of high services standards
- Propose ideas to build the range and quality of the department
- Develop and train direct reports
- Build a positive work environment for the C&E team; recognize and reward
- Conference and Banquet Operations experience in a managerial or supervising position in hotel/events centre for a minimum of 3 years
- A competitive industry wage
- Bupa private health discount
78
Sales Manager Conference & Events Crowne Plaza & Holiday Inn Al Thuraya City Kuwait Resume Examples & Samples
- Co-ordination and monitoring of all meetings and convention
- Manage the standards and procedures of the department
- Conduct room familiarisations and site inspections
- Monitor competitor activities
- Ensure contracts are completed and revised
- Ensure maximum departmental Sales profit is achieved
- Maintain and develop contacts with business generators, meeting and conference planners, visitors/Conference Bureau, travel agents, tour operators, airlines, corporate accounts
- Oversees the preparation, presentation and service of banquet food and beverage products to ensure highest quality at all times
- Use standardized form letters for use by all Conference & Banqueting staff as response to inquiries, tentative/ definite bookings, thank you, cancellations and re-bookings. Ensure appropriate letters are sent and filed
- Actively solicit and book business following hotel standards
- Meet with clients to work out the details of their functions. Escort clients through the property and highlight features of facility as well as available services
- Visit external customers at their selected venues for Outside catering purposes to best establish their needs and allow for a successful event
- Suggestively sell menus which meet the client's needs and maximize revenues
- Where appropriate, entertain clients in the hotel outlets to sell the hotel facilities. Make reservations at non-peak times in order to allow the outlet to provide the best service. Adhere to all Accounting policies regarding payment
- Liase with the Executive Chef to plan special requests for clients and special event menus. Arrange introductions between the client and Chef
- Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Promote positive guest relations at all times
- Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry
- Monitor and handle guest complaints
- Contact clients after scheduled functions to ensure guest satisfaction and to solicit re-bookings
- Conduct weekly B.E.O. review meetings; resolve any discrepancies and provide support when appropriate
- Attend designated meetings
- Foster and promote a cooperative working climate, maximizing productivity and employee moral
79
Director of Conference & Events Resume Examples & Samples
- Business or related degree from Internationally recognized tertiary institution
- At least 5 years’ experience in a Conference & Events Assistant or Director role in a luxury hotel, or related service industry
- Experience working in Kuwait or the Middle East
- Proven experience in strategic thinking and drawing up strategic sales and marketing plans
- Proven experience in leading a team of Conference & Events professionals
- Fluent in both Arabic and English
- Sales driven with proven ability to close sales and achieve results
- Organized, disciplined, dedicated, loyal and a self starter
- Assertive but with a diplomatic approach to business.Must possess top level business management, interpersonal, and facilitation skills
- High level commercial & decision making skills
- Presentation and public speaking attributes will be a must
- Needs good knowledge of Microsoft Office and Windows-based computer applications
80
Conference & Events Coordinator Resume Examples & Samples
- Commercially driven, goal oriented
- A tertiary level qualification or equivalent experience
- Team Member of the Hilton Go program with discounted staff rates all over the world and discounts on F&B items
81
Conference & Events Supervisor Resume Examples & Samples
- Supervise Food and Beverage Outlet operations
- Supervise the day to day operation of the Conference & Events Department
- Previous Food and Beverage experience
- Previous experience within the Conference & Events field
- Previous Supervisory experience
82
Group, Conference & Events Coordinator Resume Examples & Samples
- Presents information in a concise, well-organized manner
- Supports the team & helps others when needed
- Develops constructive relationships at all levels within the organization
- Maintains effectiveness in situations of disappointment or high pressure
- Adapts willingly to change
- Identifies priorities effectively, balancing importance, urgency and resources
- Manages time efficiently within tight schedules
- Works effectively and accurately with minimal direction
- Reacts quickly with determination and energy, whilst remaining calm and level headed in order to deliver results
- Able to negotiate and ‘close’ a sale
- Able to develop positive business relationships
- Sells key USP’s of hotel and Features vs. Benefits clearly to customers
83
Assistant Conference & Events Manager Resume Examples & Samples
- Proven commercial acumen
- Ability to demonstrate negotiation and influencing skills
- Ability to manage conflict effectively
- Commercial and industry knowledge
84
Conference & Events Porter Resume Examples & Samples
- Manage Conference and Events set-ups
- Comply with company brand standards
- Food and Beverage and/or industry experience
85
Groups, Conference & Events Sales Manager Resume Examples & Samples
- Pro-active sales to find and confirm business into the hotel and the Joint-Venture
- Ensure the GC&E Team has the skills and knowledge required for high-level performance
- Maintain strong internal control of the working environment, such that it is always in compliance Hilton Worldwide and the Hotel brandﾒs policies and procedures
- Ability to demonstrate strong pro-active selling and sourcing skills
86
Group Conference & Events Sales Executive Resume Examples & Samples
- Directly support the Groups Conference & Events Sales Manager in doing a variety of tasks and dealing with clients/guests, suppliers, other team members and Hilton Worldwide team members
- To have a natural talent for being persuasive to assist your effectiveness in conversion and contracting of group and event business
- To maintain accurate and up-to-date files for all groups and events
- Excellent sales, conversion and administration skills with attention to detail
- Previous experience in a similar hotel role
- Relevant degree, in a sales or business discipline, from an academic institution
87
Conference & Events Team Leader Resume Examples & Samples
- Passion and drive to work within a busy and demanding food and beverage environment
- Enthusiasm to deliver exceptional customer service, especially through others
- 'Big picture thinking' to make difficult decisions and the confidence to stick by your decisions
- Ability to challenge constructively
88
Conference & Events Services Manager Resume Examples & Samples
- Graduation from an accredited college with a Bachelor's degree
- Minimum of two years professional experience in the fields of event management and revenue generation
- Proficiency in the use of computer systems for office work and event planning
- A Hospitality Degree is a plus
- Experience with EMS Scheduling Software
89
Conference & Events Team Leader Resume Examples & Samples
- Delivering efficient and timely service to the conference organisers and delegates
- Responsible for the cleanliness and presentation of the meeting area and meeting rooms
- Ensuring a memorable conference experience by being available and attentive to customer needs
- Ensuring customers are fully satisfied with the running of their event
- Ensuring accurate communication with the meeting organisers and passing on the relevant information to other departments where appropriate
- Organisation and delegation of tasks where necessary
- Controlling the costs associated to the department operation
- Controlling stocks and ordering equipment and supplies, ensuring no necessary wastage occurs
- Play a key role in developing the offer and service provided to customers
- Welcoming and engaging personality
- Detail oriented and always looking to improve things
- Efficient and calm even under the pressure of service
- Reliable and trustworthy
90
Conference & Events Sales Co Ordinator Resume Examples & Samples
- Outgoing personality and service minded
- Commercial know-how
- Thorough and well organised
- Ability to anticipate
- To provide a warm welcome for the customer (over the phone or in person)
- Establish and send a personalised correspondence further to guest enquiries and after care
- To follow-up and maintain relations with the customer for on going events
- To ensure the smooth running of events
- To promote services provided within the hotel
- To record accurate details of the booking on the system
91
Conference Events Representative Resume Examples & Samples
- Directing, planning, and organizing internal and external business related functions, symposiums, conferences, program events, banquets, and VIP briefings
- Developing on-site and off-site plans and budgets. Investigates, coordinates, arranges and contracts for major hotel accommodations and services, charter air and ground transportation, communications and facilities support, client and guest entertainment, passport and VISA clearances, program functions, and similar activities to support company marketing and customer relations
- Directing multiple service contractors and subcontractors orchestrating large scale events supporting highest level company executives, international dignitaries and government officials
- Position requires domestic travel (15% - 20%), may include some international travel
- Strong interpersonal and communication skills to include verbal, written and listening. Ability to work with vendors establishing budgeting requirements. Ability to work cooperatively with executive leadership and all levels of professionals
- Bachelor’s degree from an accredited University
- 3 years’ experience in conference and events management, OR, Master’s degree and 1 years’ experience in conference and events management
- Project management skills as well as MS Office skills. Need strong Excel skills required to provide budget reports and track vendor costs
- Active Security clearance a PLUS
