Director, Change Management Resume Samples

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A Ernser

Alfonzo

Ernser

45388 Justus Rapids

Dallas

+1 (555) 558 9081

45388 Justus Rapids

Dallas

Phone

p +1 (555) 558 9081

Experience Experience

Los Angeles, CA

Director Change Management

Los Angeles, CA

Price-Frami

Los Angeles, CA

Director Change Management

Develop, lead and manage in-house consulting in terms of introducing quality standards, corporate governance and controlling regarding change management
Ensure ongoing stakeholder analysis and tracking through the existing Change Readiness Assessment Survey
Facilitate a culture of sharing and adopting best practices across all functional areas, markets and seniority levels
Proven track record of leading and supervising larger-scale (international) change management projects
Manage an existing core group of change agents across three regions to ensure they effectively supporting the transformation in behaviors and actions
Manage communication channels including Town Halls and Intranet to ensure ongoing engagement
Passionate about doing what’s right

Philadelphia, PA

Director, Change Management

Philadelphia, PA

Olson and Sons

Philadelphia, PA

Director, Change Management

Engaging with many areas within the organization to align key stakeholders, increase awareness of various change initiatives and drive business results
Influencing key stakeholders without direct authority
Utilizing the change management process and toolkit, identify stakeholders, impacts and develop change mitigation strategies and tools
Supporting the creation and sustainment of a change management practice within and across the business to create employee readiness and engagement
Leading the assessment and execution of change impact of moving to a new CRM platform
Provide direct support and coaching to managers and supervisors regarding change management leadership behaviors
Support the design, development, management, and delivery of communications interfacing with Corporate Communications

present

Phoenix, AZ

Senior Director, Change Management

Phoenix, AZ

Rice-Wilkinson

present

Phoenix, AZ

Senior Director, Change Management

present

Provide leadership for enterprise-wide strategic change initiatives
Support leaders in the chartering of initiatives and identifying measures of success
Partner with leaders and Project management in the identification of Change Acceleration Network
Complete change management assessments: Prosci PCT, Risk Assessment and CMROI
Facilitate Role-based Training: Sponsor, Change Acceleration certification, Delivering project Results, Manager and employee education
Facilitate impact, sponsor and resistance analysis
Facilitate the development of Change Management Plans

Education Education

Bachelor’s Degree in Business

Virginia Commonwealth University

Bachelor’s Degree in Business

Skills Skills

Exceptional verbal and written communication skills to enable
Possess organizational change management/change leadership skills and hands on experience coordinating internal/external resources in support of successful implementation of change efforts; Change management professional designation an asset
Experience in change management processes and methodologies including developing tactics to help shift mindset, behaviours and achieve results through an aligned and integrated change management approach
Acute business acumen and a solid understanding of organizational issues and challenges
Strong track record and positive reputation to influence others and move toward a common vision or goal, within and/or beyond their business area
Good communication and interpersonal skills, with a strong ability to build and maintain strong relationships with all levels within the organization and collaborate in a matrix-managed environment; excellent active listening skills
Highly organized with an ability to work in a fast-paced, multi stakeholder environment and manage multiple priorities
Flexible and adaptable and able to work in ambiguous situations
Good consulting skills with a strong ability to build credibility and develop strong relationships
Ability to travel approximately 25% of the time or as the business demands

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Director, Change Management Resume Examples & Samples

Facilitate the transformation from "current state" to "desired state through the application of change management strategies focused on enabling behavioral and organizational changes
Apply structured methodologies and lead change management activities including organizational needs analysis, stakeholder management, sponsor roadmap, communication, training, change impact analysis, change readiness assessments and risk/resistance mitigation plans
Leverage change networks and the PMO to enable organizational change
Provide direct support and coaching to managers and supervisors regarding change management leadership behaviors
Collaborate with business teams to determine appropriate resource models to support delivery of change activities for assigned work stream(s)
Partner with Human Resources, Leveraging Opportunities Change team and other change professionals across the Enterprise to leverage change methodologies, tools, curriculum and materials
Manage numerous deliverables across multiple areas of organization to ensure timely completion within budget
At least 5 years experience in executing large-scale initiatives including but not limited to organizational change, business process management, and organizational development
Strong strategic and tactical communication planning and execution skills
Excellent collaboration, leadership, communication and decision-making skills; ability to balance strategy and execution of various change activities
Exceptional project/project and change management skills in scoping, design and delivery
Must be comfortable and effective in influencing stakeholders at all levels in the organization
Creative, out of the box thinker
Comfortable working in a fast paced, results oriented culture
Ability to build authentic working relationships amongst the team and with colleagues across functions
Flexible and adaptable; able to work in ambiguity
MS Office proficiency, including PowerPoint, Excel, Word
Must be willing and able to travel up to 20% of the time

Director Change Management Resume Examples & Samples

Champion and lead the implementation of an integrated Change Management program for the Key Cities and Category Acceleration initiatives to ensure consistency, alignment, and effective service delivery across the overall change effort
Develop and deliver change assessment strategies including but not limited to
Excellent communication skills, both written and oral, and ability to effectively influence up to senior levels and in different functions
Expertise in group facilitation – in a training environment or a workshop environment
Experience in leading transformational cross functional changes
Strong interpersonal skills to manage and influence multiple cross-functional stakeholders (e.g. in Sales, Brand, Finance, IT)
Pro-active, collaborative and positive attitude, particularly in changing environments
Ability to think strategically with the understanding on how the details fit into the bigger picture
8-10 years’ experience in internal or external communications, change management and/or project management; digital communications capabilities highly regarded
University degree in Business, Communications, Information Technology, Arts / Anthropology, Psychology, teaching/facilitation or Change Management
Retail and/or sports industry experience strongly preferred
Advanced Microsoft Suit skills required, confidence with technology platforms and digital communication tools a must

Director Change Management Resume Examples & Samples

Act as “Strategic Business Partner” and “Expert” to the organisation in all relevant change management issues
Provide change leadership to ensure the successful delivery of change activities with the objective of ensuring organisational readiness to accept, sustain and develop change within organisation
Ensure the education of individuals within the organisation, concerning their understanding of change processes (e.g. deliver an understanding of changes to their work and their specific role)
Develop, lead and manage in-house consulting in terms of introducing quality standards, corporate governance and controlling regarding change management
Lead the implementation of an integrated change management programme to ensure consistency, alignment and effective service delivery across the overall change effort
Set standards regarding change processes and management within the organisation and ensure that those changes are carried by the organisation as a whole
Lead and manage/supervise assigned change projects
Excellent and proven change management experience
Proven track record of leading and supervising larger-scale (international) change management projects
Business acumen: proven project management experience (especially in the area of change) with high levels of business and process knowledge
Capability to identify change needs, deliver the necessary tools and insights to deal with the change processes and build further understanding in strategic change topics
Very strong analytical and conceptual thinking as well as expertise in the management of change
Ability to supervise multiple (change) projects (large scale) simultaneously and ensure that the change processes in question run successfully and are embraced by the organisation
Ability to ensure the delivery of change processes, even in a challenging environment
University degree in business or related field
Minimum of 8-10 years of work experience in a global management consulting business
MBA or PhD in a field related to change or project management and/or process excellence is an advantage
Proven strong track record in change and project management as well as process excellence
English fluent (written and oral), ideally additional languages
Good MS Office skills (Word, Excel, PowerPoint), MS Project

Director Change Management Resume Examples & Samples

Develop and deliver interviews to best assess as – is state and understand organisational appetite and capability for degree of change. Use this to form a basis for the Change Management Strategy
Define and measure relevant KPIs, monitor progress, assess readiness and risk areas, map out the course of action based on the conducted change assessment
Identify potential risks and anticipated points of resistance and develop specific plans to mitigate or address the concerns
Consult and coach project teams to ensure change management approach and activities are an integral part of the team’s project management approach
Coach managers and supervisors and provide them with tools and guidance on the change aspect
Collaborate with training contact points to design, develop and implement training, workshops and support tools required to equip and prepare individuals to manage new or changed tasks and make the transition to the new operating framework
Drive the facilitation of training, workshops and adoption of transformation principles and models across with key user and stakeholder groups
Maintain effective communication (content and process) of progress across all work streams to the organization. Frequent, consistent and targeted communication to drive greater cooperation and acceptance of projects, and enable business groups to achieve understanding of changes to their work areas and their specific roles
Drive collaboration and alignment across the various departments and the internal community
Facilitate a culture of sharing and adopting best practices across all functional areas, markets and seniority levels
Give guidance to junior team members

Director, Change Management Resume Examples & Samples

7+ years experience leading large scale organizational change initiatives
Strong project management skills; experienced with technologyimplementation
Relationship manager with analytic capability; must be comfortable working with end users to fully understand impact of process /technology/policy changes within an organization
Experienced team leader with strong influencing skills; able to delegate
Demonstrated facilitation experience; effective at leading large group exercisesfor the purpose of gathering input and requirements
Must have excellent oral/written communications skills
Able to anticipate obstacles and develop solutions to complex challenges
Possesses Organizational awareness and political savvy
Working knowledge of Change Management Models (eg. ADKAR) a plus
Thrives in a fast paced environment. Comfortablemanaging throughambiguity and change
Big picture thinker, connects disparate ideas to develop strategies to solve problems
Able to influence without direct authority
Fosters a collaborative culture - brings people together to solve challenges across the organization
Bachelors degree or equivalent relevant experience

Senior Director, Change Management Resume Examples & Samples

Provide leadership for enterprise-wide strategic change initiatives
Support leaders in the chartering of initiatives and identifying measures of success
Partner with leaders and Project management in the identification of Change Acceleration Network
Complete change management assessments: Prosci PCT, Risk Assessment and CMROI
Facilitate Role-based Training: Sponsor, Change Acceleration certification, Delivering project Results, Manager and employee education
Facilitate impact, sponsor and resistance analysis
Facilitate the development of Change Management Plans
Partner with SMEs in the development of Communication and Training plans to support the change
Support the implementation of the targeted change
Identify and implement reinforcement plans
Ensure ongoing stakeholder updates and identification of ROI
Case Study development of change initiatives
Support the ongoing adoption of the Prosci change management framework and tools into Comcast organization
Facilitate leader, manager and employee Prosci training and certification
Participate in Change Acceleration Quality Committee
Experience and knowledge of Prosci methodologies and tools
Exceptional communication skills both written and verbal; ability to clearly articulate messages to a variety of audiences
Change management certification or designation desired. Prosci/ADKAR Certification a plus

Director, Change Management Resume Examples & Samples

Minimum of 4 years relevant experience in corporate operations, change management and/or human resources-related fields
Minimum of 2 years' experience leading project teams on relevant engagements
Bachelor's degree in relevant field minimum - advanced degree preferred
Knowledge or certification in a recognized Change Management Methodology (e.g., Prosci ADKAR Model)
Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint) excellent knowledge of business project applications( MS Excel, MS Project), and some knowledge of training tools (LMS systems, Oracle User Productivity Kit, etc.)
Eagerness to coach and mentor junior staff, able to recognize and reward strengths in others
Experienced in facilitation and negotiating
Intercultural competence

Director, Change Management Resume Examples & Samples

Partner with leaders of the EPMO, including the executive and leadership team and other impacted stakeholders, to create impactful communications to ensure buy-in and adoption of the EPMO change initiatives
Implement a structured change management approach and plans in alignment with EPMO Maturity Roadmap to ensure successful planning and delivery
Lead change management activities with cross functional team members and stakeholders to understand, manage, and reinforce change throughout transformation life-cycle
Facilitate discussions with stakeholders to build consensus for consistent process and approach across the enterprise
Facilitate discussions with stakeholders to ensure clear expectations and understanding with respect to compliance and accountability
Support the design, development, management, and delivery of communications interfacing with Corporate Communications
Conduct readiness assessments, evaluate results, and present findings in an easy to understand manner
Develop and implement actionable change plans including the communication plan, coaching plan, training plan and resistance management plan
Work with senior management to identify risks and develop recommendations for mitigation
Design and develop content and deliver training for EPMO staff and stakeholders
Anticipate, identify and manage resistance
Be an active and visible coach to project managers that are managing change
Must have completed at least one full EPMO transformation as a Change Manager
Experience and knowledge of industry standard best practices for change management principles, methodologies and tools
Ability to clearly articulate messages to all levels of the organization, from executives to staff, to evolve OCC
Ability to mentor, coach and train staff
Strong communication (written and verbal) and presentation skills required
Competent use of Microsoft applications including Project, PowerPoint, Word and Excel
BA /BS in Organizational Development or the equivalent in experience. Masters preferred
8+ years of supervisory/managerial experience with 10+ years of experience in the field of change management

Director Change Management Resume Examples & Samples

Apply & drive the change management methodology to create a strategy to support the people & organizational needs required for the initiative
Track and constantly refine evolving roles/responsibilities of all levels of end-users; by function, by business and by location
Partner with HR to articulate talent needs and gaps
Create change project plan that is feasible and aligned with overall project deliverables
Understand technology process and lifecycle of software implementation
Retail/apparel business & technology experience - very strong plus
Solid understanding of how people experience change and a change process
Strong business analysis abilities

Director, Change Management Resume Examples & Samples

Change management toolkit
Bachelor Degree in Business, Commerce, Behavioral Sciences, or other related field. A Masters Degree in Organizational Behavior or Industrial/Organizational Psychology an asset
A minimum of 10 years of proven experience in areas including behavioral change management, organization design, and organization development with experience working within a management consulting capacity
Expert knowledge in Change Management principles and methodology
Experience managing complex projects with excellent knowledge of Organization Design and performance measurement practices
Strong experience working through process design projects including in-depth and advanced skills in facilitation and change management
Proven project management success with strong track record on-time, on-budget and to-specification delivery of projects and experience with sponsor and risk management
Experience working in a client facing role with strong relationship management skills and business development capability
Superior written communication skills with strong report and proposal development experience
Strong analytical and problem solving skills with the ability to clearly and articulately identify and define problems and develop creative solutions to address client requirements
Experience supporting senior leaders to understand the value of, and adopt new ideas and practices

Director, Change Management Resume Examples & Samples

Expert knowledge of change management principles especially in relation to leading change through people
Significant experience of delivering major transformational change programs
Strong change management and business engagement experience within large scale transformation, particularly across functional and geographical areas
Demonstrated ability to facilitate transformational change solutions through collaborative and empowering approaches
Demonstrated experience developing strong, effective working relationships and networks with key internal/external stakeholders and relevant external organisations
Demonstrated experience and knowledge of relevant strategic change management methodologies, frameworks and approaches
Strong experience in leading learning and development activities across all levels of an organisation
Highly-proficient use of Microsoft applications such as Word, Excel, Powerpoint and Outlook
Proven experience of consistent and constructive people management and leadership capabilities, including across geographies and cultures
Insurance industry knowledge and experience, including functional processes and business practices
Thorough understanding of relevant Asia market and influential sociocultural, economic and political factors
Exceptional verbal and written communication skills to enable

Director, Change Management Resume Examples & Samples

Leading the assessment and execution of change impact of moving to a new CRM platform
Delivery of change management activities in partnership with the professional services vendor (Slalom Consulting); will partner to lead a change management program with a focus on who and what is impacted
Develops and manages end-to-end Organizational Change Management strategy for the project/initiative, including design and development of change management activities/deliverables; for the global sales organization and impacted stakeholders
Creates stakeholder analysis and organizational assessments in support of the program objectives. Maps roles and responsibilities to meet new organizational or job related functions as necessary
Oversees and participates in interviews, meetings, and other activities in support of Organizational Change Management activities
Provides regular updates to project and Organizational Change Management leadership and raise issues, as required
Applies best practices and methodologies to Organizational Change Management activities
Leads creation of change management and communications strategy and plan, and actively maintains each throughout the project
Conducts stakeholder interviews and provides analysis
Partners with the training lead on overall training strategy, timeline and goals
Designs and executes change measurement plans to track stakeholder commitment to changes introduced

Director, Change Management Resume Examples & Samples

Supporting the creation and sustainment of a change management practice within and across the business to create employee readiness and engagement
Act as an internal consultant and trusted advisor to the business to ensure a structured change management and organization design approach and methodology is applied and plans are developed for all aspects of people change resulting from organizational and/or BU specific change efforts
Ensure alignment and sustainment of change management and organization design tools and methodology throughout the organization
Manage cross team changes as an outcome of an operating model transition, including changes for an interim phase
Utilizing the change management process and toolkit, identify stakeholders, impacts and develop change mitigation strategies and tools
Execute mitigation strategies and tools to engage impacted stakeholders to increase understanding, build support for change, and ensure a smooth transition with minimal business disruption changes
Assess change readiness and roll up into organizational change management plan
Minimum 8 years of experience with and credibility leading, supporting and/or managing medium scale change efforts and timelines with functional/divisional impact
Possess organizational change management/change leadership skills and hands on experience coordinating internal/external resources in support of successful implementation of change efforts; Change management professional designation an asset
Familiarity with project management approaches, tools and phases of the project lifecycle and how to apply change management
Good communication and interpersonal skills, with a strong ability to build and maintain strong relationships with all levels within the organization and collaborate in a matrix-managed environment; excellent active listening skills
Influencing key stakeholders without direct authority
Experience and familiarity with the Asset and Wealth Management industries is a plus
Ensuring consistency and alignment with functional and divisional change initiatives and proactively engaging with external stakeholders to apply a structured methodology and lead change management activities

Programme Director, Change Management Resume Examples & Samples

Program Management / Governance – Independently oversee delivery of a set of complex CTB projects and work streams. Seek stakeholder engagement, draft business cases, estimate scope / size / cost, prepare plans, and oversee project execution
People Management –lead a team of Project Managers & BA’s. Ensure team has required skills, experience and training to achieve goals. Set well-defined, measurable objectives for team members and continuously evaluate performance against objectives
Partner with senior Technologists and Operations Managers in the DU and at clients to execute strategic programmes of work
Responsibility to drive programs on a day to day basis within the scope of the approved Plan and is responsible for ongoing engagement of, and agreement with the respective designated steering committees for a given program
Client Management – Handle client requirements and translate them into Technology deliverables
Delivery of the required project deliverables, within the specified time frame, within the specified cost and to the required quality level, as well as ensuring that the Project delivers the benefits presented in the business case
Lead resource forecast generation and discussions with an aim to optimise usage of resources across projects
Review and approve project estimates and budget requirements
Develop project management standards, including a standardised methodology, process and tools for effective project management across the organisation
Develop and manage project policies, procedures, templates and other shared documentation
Monitor compliance with project management standards, policies, procedures and templates via audits
Forecast and manage risks / opportunities
Represent FIS on project steering committees, both internal and external, facing off against project sponsors
Coach, mentor and train project managers
Extensive (10 years+) previous professional experience of working as a Program Manager in a fast-paced, multi-project Financial Services environment with responsibility for resource management and project financials
Expert knowledge of programme/project management methodologies with in-depth knowledge of at least one methodology
C-level stakeholder management and ability to manage across complex client organisations; strong negotiator
Ability to analyse problems and produce a range of options to arrive at preferred solution
Ability to communicate effectively in a variety of written and verbal formats with a wide range of people; external individuals, organisations and agencies
Strong client presentation skills
Strong understanding of Investment Banking operations, technology and change landscape
In depth functional understanding of exchange traded derivatives and cleared OTC derivatives business processes and trade flows
High level understanding of common Technology platforms used in derivatives middle and back office processing
Expert user of Microsoft Project, Visio and Office
PMP or Prince2 certification

Director, Change Management Resume Examples & Samples

Conduct in-depth assessment of current state via people, process and technology
Develop executable approaches to address business process, communication & training to transition from current to future state
Works closely and in direct partnership with overall Project Manager to ensure connectivity and tracking
Continually surface obstacles and risks during the duration of the project and identify potential solutions to support and address
Knowledge of retail product lifecycle, including understanding of roles/responsibilities of merchandising, product development, sourcing, planning and distribution, highly helpful
Supply chain experience
Understand technology process and lifecycle of software implementation, helpful
2-3 years consulting experience, ideal, not required
5 years project management experience, required

Director, Change Management Resume Examples & Samples

Provides oversight to change management projects within Finance by developing and implementing change methodology, and leading cultural adoption throughout Finance
Partners with Project Management Office (PMO), Process Excellence (PEX) and the business to identify long-term change management initiatives throughout the business
Creates business cases to support change by identifying level of change and resources to implement change successfully
Partners with stakeholders to assess and document change readiness and uses expertise to find creative and effective approaches on the delivery of change management
Responsible for reviewing change management activities across Finance to understand impact to the business and employees
Partners closely with PMO work streams to develop change activities and key deliverables for change management strategies. Elevates potential change risks to PMO, Finance leadership and other departments
Sets direction for change management projects, including defining future state, evaluating change impacts, developing change strategy and plans that includes stakeholder engagement, communications and trainings
Partners with the PMO, Finance function(s), Human Resources and other areas inside the business to ensure effective implementation of the change management plan
Responsible for assisting in the documentation of change management communications and processes to ensure adherence to internal control guidelines
Develops and creates risk mitigation strategies to reduce change impacts to Finance
Leverages knowledge of finance processes to provide guidance and feedback when developing project plans
Effectively communicates change management processes and potential finance organization risks to senior leadership
Measures change initiatives by leading pulse surveys and developing metrics to track long-term implementation of change
Provides counsel to employees, manages third party consultants and contractors, and advises senior leaders as necessary
Builds and manages results-driven teams by taking a strategic and technical view of performance management by involving employees in change management planning, relationship building, decision-making and project management and process excellence processes
Accountable for ensuring teams adhere and support financial and non-financial controls
Change management project scope and roadmap development
Change management strategies
Finance project management
Finance Process Excellence
Project financial and budget management
Risk mitigation
Project timelines with competing priorities maintenance
End-to-end process management
Bachelor’s Degree, Master’s Degree preferred with a minimum of 10 years in change management, project management , and/or process excellence roles with increasing responsibility
Knowledge of finance processes to provide guidance and feedback when developing project plans
Demonstrated ability to drive large-scale projects across a complex finance organization
Background in utility service business activities and projects
Proven experience managing risks and issues across projects and programs
Effective collaboration and partnership capabilities
Ability to manage competing priorities and meet deadlines

Director, Change Management Resume Examples & Samples

Exceptional communication skills, both written and verbal; high EQ
Ability to travel Up to 25%
12+ years Change Management methodology and execution experience
Bachelor’s Degree in Organization Development and/or Effectiveness, Human Resources, Industrial Psychology
Prosci or similar change management certification or designation desired
Technology or professional services sector experience preferred

Director, Change Management Resume Examples & Samples

Develop, implement and manage enterprise-wide change management services and methodologies to support the successful delivery of initiatives for the stakeholder community with effective benefit analysis, risk management, targeted communication and training plans
Meet with executive and operational leadership to vet and validate the viability, efficacy, timing and value of potential change initiatives and provide guidance on initiative roll outs and turnaround plans for troubled projects
Oversee the change management portfolio and monitor potential scheduling and project conflicts
Partner with the Communications and HR organizations to develop comprehensive communications and training programs
Ten or more years overall experience, with at least seven years in leadership and project management, in the design and delivery of transformational business impacts in Operations (OpEx), Continuous Improvement, Consulting and/or Finance with complex, global organizations
Extensive experience in partnering with all levels of the organization, including c-suite leaders, and successfully supporting and influencing the decision making process
Detailed working knowledge of change management principles and methodologies
Strong proficiency in project management approaches and tools
Exceptional communication, presentation and facilitation skills
Proven problem solving and root cause identification skills
Strong analytic (including statistical analysis) skills
Excellent influencing, negotiating and decision-making skills
Persistence and a strong focus on deliverables, balanced with excellent teamwork, listening skills and diplomacy
Adept at working in a dynamic environment with a sense of urgency
A strong attention to detail while maintaining strategic focus
Strong hands-on organizational skills – the ability to handle multiple tasks simultaneously, be resourceful and work independently
A creative thinker who can recommend and implement process improvements
Experience utilizing Excel, PowerPoint, Visio, SharePoint and Project Management (including cloud based options), BI Visualization and statistical software
Lean and/or Six Sigma certifications
Experience facilitating Kaizen/Work Out, brainstorming and decision-making workshops/events
Change Management Professional designation
Project Management Professional designation

Senior Director, Change Management Resume Examples & Samples

Experience and knowledge of change management principles, methodologies and tools. Preferably CM experience leading an ERP implementation and enterprise scale reorganization
Exceptional communication skills, both written and verbal; high EQ and excellent active listening skills
Ability to establish and maintain strong relationships; Able to work effectively at all levels in an organization
10+ years Change Management methodology and execution experience

Director, Change Management Resume Examples & Samples

Provides global direction, expertise and policy definition on change management and how all aspects of OD relate to and support Laureate’s transformation globally
Serves as the center of expertise for the design of tools, systems, processes, dashboards and over-all solutions to address Laureate’s strategic imperative of enabling change management. This will require the definition and constant update of global content, tools, and work closely with OD Performance Solutions on the update of competencies for change management
To achieve this goal, the role will require a close partnership with the leaders of initiatives in the business, will also work with academic leaders, CEOs and HR professionals across the 80 institutions, influence their models and negotiate common ground on the technical conflicts that are expected in these kinds of endeavors
The role also includes the dimension of communicating, marketing, project managing the implementation of the solutions with an intense sensitivity to cultural and businesses differences, the creations of solutions for disseminations and the over-all change management for implementation at global scale
This job will influence every single employee non-faculty and some faculty across the world
Identify and manage strategic relationships, partnerships and suppliers to develop and deploy the global solutions
This role will advise the Chief Talent Officer on aspects related to Transformation and Organization Effectiveness
Human Resources professional with minimum 10 years in talent, leadership development, performance and change management solutions for multinational corporations
Demonstrated experience in designing, leading and implementing scalable solutions in a global organization
Understands change management at an expert level as it relates to talent programs and their impact on organizational culture
Experience in design of global processes involving numerous stakeholders with multiple interests and regional needs
Extraordinary creativity, leadership and desire to make strategic impact
Ability to present precise and concise strategies, processes, and outcomes
Demonstrated ability to influence at the senior level of organizations
Keen eye on developing strategic partnerships across the organization
Ability to work through a matrix organization to get the work done in a highly decentralized environment
Quantitative mindset that produces tangible metrics and results particularly as it relates to succession depth to critical roles
Maturity, organization agility and humility. Executive presence and ability to engage with executives
Masters degree required on either MBA or ID, HR, OD, IO psychology
Preferably with experience in at least two different industries
Extraordinary communicator, ability to simplify
Able to be both, strategic thinker and transactional execution expert
Global influence in her/his background and substantial global work experience
Cross cultural, bilingual required (any language plus English)
Strong analytical approach to business case creation and project justification

Director, Change Management Resume Examples & Samples

Experience with Prosci ADKAR Model is a plus
Apply a structured methodology to lead change management activities
Provide change leadership and support to functional leaders for enterprise-wide strategic initiatives
Conduct change management assessments and develop Change Management Strategy and Plans
Facilitate Role-based Training to ensure readiness and adoption of new processes and systems
Conduct impact, sponsor and resistance analysis
Ensure post implementation assessment of end user adoption and utilization of the change
Provide ongoing stakeholder and organization updates on status of change initiatives
Identify, analyze, prepare risk mitigation tactics
Develop and deliver communication strategy

Director Change Management Resume Examples & Samples

Act as Program Management / Project Management for Operational Risk and Supplier Risk Management projects and initiatives
10 years of Change Management / Project Management experience with complex, enterprise-level and/or cross-organizational projects
Analytical ability to develop and execute strategic and tactical plans
Strong communication skills and ability to communicate at all levels within the organization
Conflict management skills and/or demonstrated ability to handle difficult situations with clients or team mates
Management experience preferred (direct management of people and or system management)
Proficient in computer applications and analysis

Director Change Management Resume Examples & Samples

Translate strategic vision of the company and new initiatives into change management structure, plans and implementation tactics. Support organizational design and definition of roles and responsibilities. Support the design, development, delivery and management of communications
Apply a structured methodology to lead change management activities; create and implement change management strategies and plans while maximizing employee adoption and usage and minimizing resistance. Conduct change management assessments to measure effectiveness of the change management process. Create actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management
Ensure post implementation assessment of end user adoption and utilization of the change. Define best practices and measures to track adoption, utilization and proficiency of individual changes. Assess, develop and execute a culture framework aimed at managing business results including employee morale and retention. Report outcomes and provide ongoing stakeholder and organization updates to executive leadership on status of change initiatives; recommend course corrections when necessary
Develop and facilitate change management training to ensure readiness and adoption of new processes and systems. Take the lead on incorporating relevant change management concepts into various projects and training programs being developed. Identify and/or gain understanding of escalated issues and risks and address conflicts or mitigate risk as needed. Identify, analyze, prepare risk mitigation tactics and conduct impact, sponsor and resistance analysis to measure effectiveness of the training and change management plans
Provide change leadership and support to senior leaders, executives and front line leaders/supervisors to assist them in providing support and leadership for company wide strategic initiatives and transitions
Maintain a positive work atmosphere by acting and communicating in a manner which facilitates the success of business operations in order to meet company demands and expectations
Perform additional responsibilities as directed by leadership
Skills: Exceptional communication skills, both written and verbal, with ability to clearly articulate messages to a variety of audiences; high Emotional Intelligence (EQ) and excellent active listening skills; ability to establish and maintain strong relationships while working effectively at all levels in an organization; must be a team player and able to work collaboratively with others; ability to influence others and move toward a common vision or goal; forward looking with a holistic approach; flexible and adaptable; able to work in ambiguous situations; resilient and tenacious with a propensity to persevere; organized with a natural inclination for planning strategy and tactics; problem solving and root cause identification skills; familiarity with project management approaches, tools and phases of the project lifecycle; acute business acumen and understanding of organizational issues and challenges
Education: Bachelor's degree in Organization Development and/or Effectiveness
Experience Required: Ten (10+) years change management methodology and execution experience; experience and knowledge of change management principles, methodologies and tools. Preferably CM experience leading an ERP implementation and enterprise scale reorganization

Director Change Management Resume Examples & Samples

Globally execute an existing integrated change management and communications strategy, roadmap, and implementation plan, for the people side of change, needed to transition the EFM function to ensure the key aspects of successful transformation are met
Identify and partner with global, regional, and functional leaders to understand critical business requirements, develop specific action plans and roadmaps, resolve issues and eliminate barriers related to effectively deploying the strategies and meeting the objectives of the overall EFM function
Manage communication channels including Town Halls and Intranet to ensure ongoing engagement
Write key messaging to ensure consistent language is used across all stakeholder groups
Align and adapt the change management strategy based on a situational awareness of the details of the change and the groups being impacted by the change
Identify potential people-side risks and anticipated points of resistance, and partner with HR lead to develop specific plans to mitigate or address the concerns
Manage an existing core group of change agents across three regions to ensure they effectively supporting the transformation in behaviors and actions
Ensure ongoing stakeholder analysis and tracking through the existing Change Readiness Assessment Survey
Present data via the change dashboard and monitor adoption, effectiveness, identify resistance and performance gaps, develop action plans to remediate
The role will require 10-25% of international travelling
Undergraduate/Bachelor’s degree required
Experience with and appreciation of multi-cultural change is required
This position requires a diverse background, preferably with direct experience leading teams and organizations with a demonstrated track record of successfully leading a major business change
Experience across multiple J&J sectors is preferred
Candidate interested in an exciting rotational, growth & development opportunity
Demonstrates proven expertise and track record of leading large scale change project
A solid understanding of how people go through a change and the change process
Creates and implements change management plans that minimize employee resistance and maximize employee engagement
Strong experience and knowledge of change management principles and methodologies
Exceptional communication skills including the ability to articulate a complex change in a way that is easily understood by others – both written and verbal
Demonstrated ability to influence and work effectively at all levels in an organization; proven track record of engaging leaders who are experiencing large scale change
Leadership presence and the ability to inspire trust and quickly build credibility. Must have strong collaboration and influence skills
Strong relationship development, conflict resolution, and team building instincts with the ability to build partnerships both internally and externally
Strong analytic and decision making abilities
Broad business experience in translating change while achieving business objectives
Ready to apply our knowledge and know-how

Director, Change Management Resume Examples & Samples

Support Office of Strategic Management project leads and Strategic Project owners with developing and implementing key change management assessments and deliverables
Act as a coach to company and project leaders, educating them on change management to help them fulfill the role of change sponsors / agents
Partner with project / business unit / functional managers in understanding their change needs and provide recommendations for change management strategies
Support project teams in mobilizing a change management workstream and developing stakeholder analyses and associated change management plans
Develop and roll out enterprise-wide change management standards, templates and best practices
Drive communication efforts including the design, development and delivery of communications
Support training efforts by providing input on the design and delivery of training programs
Own the development of an enterprise wide change agent network
Have familiarity with project management approaches, tools and phases of the project lifecycle—and what change management approaches are useful during the various phases of a project
Experience and knowledge of change management and principles, methodologies and tools
Exceptional communication skills (written and oral) to facilitate large meetings and communicate with all levels of the organization
Excellent active listening skills in order to identify risks and/or resistance to organizational changes
Excellent problem solving skills and root cause identification skills
Excellent interpersonal and collaborative skills in order to effectively build relationships throughout the organization and able to work with and through others
Ability to travel approximately 25% of the time or as the business demands
Flexible and adaptable and able to work in ambiguous situations
Acute business acumen and a solid understanding of organizational issues and challenges

Director, Change Management COE Resume Examples & Samples

Bachelor's degree from a four-year college or university, in Human Resources, Organizational Psychology, Business or relevant field; or 15+ years of relevant work experience
12+ years of related work experience
PROSCI or other relevant Change Management Certification (ACMP, LaMarsh, etc.)
Expertise with CM methodologies and tools; experience with organization effectiveness; Sponsor and Stakeholder management; communication strategy, planning and execution; Project and/or program management expertise; understanding of organization design principles
Fifteen to twenty years’ experience leading change management departments and enterprise level change management programs
Demonstrated excellent written and oral communication and group presentation skills
Proven ability to communicate a vision and obtain buy-in with executive stakeholders
Strong leadership skills and experience leading teams and operating in a matrixed environment
Ability to manage multiple programs in a fast-paced environment
Ability to adapt and change as business needs change
Data analysis and problem-solving skills
Demonstrated experience and working knowledge of systems, process, program management and Agile methodologies

Director, Change Management, Plm-pvh Corp Resume Examples & Samples

Drive and ensure each brand secures alignment on how the new PLM Application will support their Product Lifecycle process
Assess current state via people, process and technology; articulate the future process with adoption of the system into each brands respective product lifecycle
Ensure 6 different brands are alignment with their Senior Management around changes to their people and processes
Facilitate varying sizes of teams to articulate and document processes
Create Executive Communication Plan and build wide-spread support of key themes that will govern the PLM implementation
Track and continually refine evolving roles/responsibilities of all levels of end-users; by function, by business and by location
Continually surface obstacles and risks that jeopardize change initiatives/user adoption and devise solutions to mitigate/resolve
Collaborate effectively with business and technology stakeholders on project and change management , including external system consultants
Minimum 8-10 years of working experience in increasing responsibility of project scope
Proven project management experience; system implementation a plus

Director, Change Management Resume Examples & Samples

Undergraduate degree in business or social sciences; Master’s degree preferred
7+ years of leading large-scale change initiatives, including organizational changes
Consulting experience on human capital programs preferred
Strong customer relationship skills and ability to interface with all levels of management within Marriott
Demonstrated ability to translate technology capability and impact of technology change into business terms and messaging
Excellent oral communication and writing skills
Developing Others- Plans and supports the development of others’ skills and capabilities so that they can fulfill current or future job/role responsibilities more effectively; provides high visibility to individuals with potential; offers challenging assignments that build confidence and credibility and provides such individuals with a personal vision for their future

Director, Change Management Resume Examples & Samples

Bachelors of Administration degree focused on Business Administration/Management, Communications, Human Resource Management or related discipline
Master of Business Administration with a focus on Organizational Behavior desirable
Change management certification or designation desirable
Proven experience with a minimum of five years managing change management engagements, and/or accelerating adoption of large-scale organizational/business change

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