Manager, Change Management Resume Samples

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S Hoppe

Sierra

Hoppe

20083 Morissette Locks

Detroit

+1 (555) 415 2002

20083 Morissette Locks

Detroit

Phone

p +1 (555) 415 2002

Experience Experience

Chicago, IL

Manager Change Management

Chicago, IL

Koch LLC

Chicago, IL

Manager Change Management

Developing, managing and communicating the integrated project plan
Tracking and managing project spend against the approved project budget
Provide thought leadership on organization readiness to support large scale change, leveraging standard methodology to ensure successful planning and delivery
Provides input into the department’s Strategy, Planning and KPI reporting
Establishing and implementing a communication plan on all projects
Support the execution of change plans by managers and business leaders, engaging and coaching leaders who are change sponsors and agents
Develop training materials and deliver training in support of the Change Management process and Trackwise tool

Los Angeles, CA

Manager, Change Management

Los Angeles, CA

Purdy LLC

Los Angeles, CA

Manager, Change Management

Consulting on business change initiatives, and enabling project teams to follow a standard approach to implementing change
Building strategies to engage those leaders and employees
Identifying how changes impact our leaders and employees
Providing strategic oversight and counsel of enterprise wide organizational change management initiatives driven by GBS
Diagnosing and resolving performance and financial issues
Managing a small team supporting the Finance organization reporting directly to the Global ERP Director
Working knowledge of project management delivery and related systems development methodologies (PDLC, Rapid, Agile, Dev Ops etc.)

present

Los Angeles, CA

Senior Manager, Change Management

Los Angeles, CA

Koelpin and Sons

present

Los Angeles, CA

Senior Manager, Change Management

present

Apply a structured methodology and lead change management activities
Assess the change impact
Complete change management assessments
Create change management strategy
Identify, analyze, prepare risk mitigation tactics
Identify and manage anticipated resistance
Consult and coach project teams

Education Education

Bachelor’s Degree in Adoption

Hofstra University

Bachelor’s Degree in Adoption

Skills Skills

Strong organizational skills with the ability to coordinate multiple projects and tasks simultaneously with attention to detail
Solid knowledge of departmental systems and applicationsSolid understanding of internal business partner’s business, services and organization
Ability to assimilate to new knowledge and culture quickly
Strong written and oral communication skills, with the capability to present and articulate complex concepts
Ability to establish and maintain strong relationships- our success is dependent on building a trusting relationship with our clients
Flexible and adaptable; able to work in constantly changing situations
Strong ability to influence and lead without authority
Excellent communication including strong documentation and writing skills
Strong executive presence and ability to work with all levels within an organization
Ability to establish and maintain strong relationships

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Senior Manager, Change Management Resume Examples & Samples

Engage senior leaders
Coach managers and supervisors
Coordinate efforts with Change Management leadership
Acute business acumen and understanding of organizational issues and challenges
Comfort presenting to and influencing all levels of an organization
Very detail-oriented and organized with a strong discipline of adhering to standards
Ability to work independently with little or no supervision while maintaining a high-level of efficiency and still upholding a team mentality
Ability to work in a dynamic environment; must be flexible and quick to adapt to change
Competent in Word, PowerPoint, and Excel
6-8 years work experience, minimum
Experience on projects with complex scope and with system and process implementations
Experience defining and implementing change strategy across multiple organizations
Experience with effective communication across multiple teams, including product management, technical development, and end users
Experience in inventory management a plus
Change management certification or designation a plus

Manager, Change Management Resume Examples & Samples

Provide a holistic view of change and determine the level of impact to the business
Create and implement communication and change management plans that maximize employee engagement and support a comprehensive, timely and virtually seamless transition/implementation within the program teams, while identifying and mitigating people-side risks and concerns
Provide guidance to the project teams within the scope of change management methodologies
Work with the project team to key internal business partners (Communications, Human Resources, Finance etc.) integrate change management and communication activities into the overall project plan, and ensure that all areas that are impacted are prepared for their role in Day 2
Identify potential people-side risks and anticipated points of resistance, and oversee project change plans to mitigate or address the concerns
Provide regular and ongoing status updates to Program Manager and Executive Sponsors, Program Working Committee
Advanced knowledge of change analysis / management principles
Proven track record of strong written and oral communication and relationship building skills with diverse business partners and stakeholders
Experienced change agent, able to guide cross-functional teams through complex change from concept to execution
Strong organizational skills with the ability to coordinate multiple projects and tasks simultaneously with attention to detail
Ability to work independently and effectively within a variety of situations and with various individuals and groups
Strong collaboration skills and experience working across a complex, matrix envrionment
Committed to personal and team excellence and operates in a dynamic and constantly changing environment

Manager, Change Management Resume Examples & Samples

Business analytics and process improvement (35%)
Systematically breaks down problems or processes into component parts using various business analysis techniques. Analysis or plans have multiple dimensions for each component, each requiring the application of knowledge of various business and principles
Leverage your strong knowledge in business processes, organizational design or change management to enable effective recommendations of change without paralyzing the current state yet creating a practical strategic course for the future
Manage the design and development of new processes, and ensure they are thoroughly tested prior to implementation
Design, deploy, and maintain governance structure, processes, and metrics
Support the operationalization of Shared Services for the team
Change management and leadership (35%)
Develop and manage to a comprehensive change plan, including elements such as stakeholder analysis, impact assessments, strategic communications, learning strategies and sustainability plans
Work with multiple and diverse stakeholders with varying needs to energize and alert groups to the need for specific changes in the way things are done. Includes understanding the need for change and demonstrating a high tolerance for ambiguity and a positive attitude
Understand the cultural dynamics of the current state, including hidden assumptions and the difference between stated values and the practice values. Create a strategic practical course between the current reality and a desired future state
Review processes post-implementation to ensure that change “takes hold”, that adjustments are discussed where necessary, and that the stakeholders are supported in the introduction of change in the initial post-implementation period
Relationship management (30%)
Advise the stakeholders and partners on development and implementation of change and process improvements to support achievement of business goals
Build and maintain day-to-day relationships and communications with stakeholders and partners at various levels
Review progress to change objectives. Develop, communicate, and actively participate in the implementation of actions required to achieve change objectives
Escalate significant issues to the stakeholders, partners and/or the senior leaders
4 to 6 years of related work experience, preferably in a financial institution
3-5 years management experience with large scale change projects
Familiarity with the Change Management methods, approaches, tools
Exceptional communication skills – both written and verbal
Strong facilitation skills for leading meetings, making decisions and resolution of conflicts
Proficient in Microsoft Office suite: PowerPoint, Excel, Word
Ability to establish and manage communications processes, protocols and plans
Ability to create communications pieces for diverse audiences in multiple ways
Ability to resolve complex issues and conflicting interests with diplomacy and recognize when issues need escalating

Senior Manager Change Management Resume Examples & Samples

Develop and implement change management strategies and change management plans to support targeted initiatives within the Finance Transformation program. Specifically, the key job accountabilities include
Understand the transformational priorities in Finance and the impact on the business/employees
Assess the organization's readiness for change and potential barriers. Specifically, work with the Director Change Management and Communications and project team members (as required) to identify conceptual, procedural, technology and human resource change impacts for impacted groups
Develop and implement strategies to transition affected users to acceptance
Ensure Program/project deliverables and key changes are understood within stakeholder groups
Ensure effective communication between the project team and End-User community
Create tools for managers and employees for implementing sustainable change
As required, complete end-user analysis to facilitate the roll-out of targeted training program. Accountabilities may also include defining the learning curriculum required to support employees affected by change
As required, develop and deliver Roadshow presentations to create awareness across the End-User community
Strong understanding of Finance processes and ways of working is an asset
Demonstrated experience leading change and making an impact in cross-functional groups, through influence and strong relationships
Effective execution skills to ensure the successful delivery/implementation of the change management strategy
Experience implementing vendor systems resulting in highly complex, large systems integrations is an asset
Good sense of self and personal presence
Able to work in a fast paced environment, deal with tight deadlines, solve complex problems, and balance conflicting priorities

Manager, Change Management Resume Examples & Samples

6 to 8 years of project-related work experience
Knowledge and understanding of BMO Initiative Decisioning Process (IDP)/ Investment Spend
Optimization (ISO)
Knowledge and understanding of International Organization for Standardization (ISO) Project
Management Methodology, tools and templates
Solid understanding of the Software Development Life Cycle (SDLC) and its relationship to business systems design and implementation
Familiar with established process analysis and improvement tools
Familiar with products, operations and market practices
Solid knowledge of testing strategies, test plans and execution
Solid knowledge of conversion, parallel and implementation processes
Strong knowledge of process and/or project management
Solid knowledge of departmental systems and applicationsSolid understanding of internal business partner’s business, services and organization
Advanced analytical and problem-solving skills, with ability to analyze a component or components of a process to optimize system functionality
Tolerance and flexibility for resolving ambiguities
Strong planning skills (re finance, resource, strategy, business)
Strong teamwork and team leadership skills
Strong written and oral communication skills, with the capability to present and articulate complex concepts
Strong multi-tasking skills covering a wide range of challenges which are independent and distinct
Ability to translate business requirements into system solutions according to Bank standards
Ability to document requirements, acceptance test plans, conversion and implementation plans
Ability to support Product Operations during business contingency

Manager Change Management Resume Examples & Samples

At least 3-5 years experience in international change programmes, particular those affecting wide customer groups, involving people, process, system and culture
Demonstrable experience of effectively delivering large scale programmes through a team both directly and indirectly
Proven ability to facilitate and manage change in a complex and changing organisational environment
Strong networking skills, including a proven ability to engage with senior leadership teams to help them to understand their role in making the change happen
Experience in handling sensitive situations and change in a manner consistent with Pearson’s principles and culture
An excellent collaborative manager, able to take on wide perspectives and influence positively and act as a critical friend
Discretion
A widely used international language(s)

Manager, Change Management Resume Examples & Samples

Coordinate day-to-day execution of the process
Facilitate change management meetings, CAB’s, ECAB’s, etc. Act as change approver for those changes discussed and approved in the technology CAB meetings
Identify required changes to the process and implements approved process changes. Assist in the development of change workflow to facilitate the process
Work with the tool set, Service Now and others in the capacity of SME
Make Scripting Changes to processes
Make workflow and other changes as needed
Communicate process changes to the organization
Ensure post review of changes to evaluate if the change was successfully implemented and that the change process was followed
Ensure that changes are communicated in a timely manner
Ensure creation and distribution of Change Management reports including incidents caused by changes, incidents resolved by changes, successful and failed changes
Monitor and report on the effectiveness of the Change Management process
Provide continual mentoring to the IT support staff in the Change Management process

Manager, Change Management Resume Examples & Samples

Provide input to change management strategy
Plan and execute communications
Consult and coach project teams
Support senior leaders
Solid understanding of how people go through a change and the change process
Experience with large-scale change efforts
Ability to work at all levels of the organization
Team player and ability to work collaboratively
Ability to work in ambiguous situations
Understanding of the big picture with an ability to execute tactically
Change management designation or certification a plus

Senior Manager Change Management Resume Examples & Samples

Organizational Communication (In-Depth)
Change Management (In-depth)
Consulting (In-depth)
Organizational Understanding (In-depth)
Process Co-ordination and Management (Working)

Manager, Change Management Resume Examples & Samples

Considered as a subject matter expert with comprehensive knowledge of the principles, practices and procedures of change management, as outlined in TD OCM methodology and leveraging industry best practices
Actively participate in mentoring more junior Change Managers to ensure talent needs and capabilities are developed supporting long term goals for the unit
7+ years of experience that is directly related to the duties and responsibilities specified
7+ years' experience in a variety of projects/markets on multidisciplinary teams
PROSCI Certification or equivalent

Senior Manager Change Management Resume Examples & Samples

Proven experience leading the change management work stream on projects that are complex change initiatives impacting one or more elements of people, process and technology simultaneously
Demonstrated leadership and ability to work autonomously or collaboratively
Highly developed interpersonal communication style; self-starter with the ability to balance multiple projects and priorities and work with others towards a common vision
Practical experience of process improvement techniques; problem solving and root cause identification skills
Proven ability to deal with multiple projects and demands including strong analytical and decision making abilities
Proven ability to think at a strategic and operational level and negotiate with stakeholders at all levels of the organization
Motivates and encourages project team members and change agents through coaching and confidence building

Manager Change Management Resume Examples & Samples

Independently develops and executes actionable and targeted change management work stream deliverables for projects including, stakeholder assessments and engagements plans, change agent networks, communication plans and supporting materials, change people risk and readiness assessments, training needs analysis and training strategies
Certified in change management or extensive proven experience in successfully implementing change through best practice change methodologies
Experience with change management tools such as ADKA and Prosci certification is strongly preferred
Expert project management, planning and organization skills to oversee and execute on multiple complex initiatives without compromising quality
Expert communication skills level: written, oral and presentation skills to deliver presentations/communication materials to a variety of audiences
Ability to forge and maintain strategic relationship, build consensus and negotiate the needs of diverse groups internally, externally and with cross-functional teams
Excellent active listening skills; ability to empathize with people going through a period of change
Flexibility to work in an ambiguous environment

Manager, Change Management Resume Examples & Samples

Support projects by addressing training needs and requirements to support end-user adoption for both ORMF technology and processes
Deliver and / or facilitate delivery of training to end-users
Participate in technology user acceptance testing, as required
Undergraduate degree in related discipline: Business, MIS, IT. MBA or equivalent desirable
5 years business experience at a financial institution or IT consulting experience
Knowledge of and practical Change Management experience
Knowledge of MS Office Applications (Word, Excel)
Excellent communication including strong documentation and writing skills

Manager, Change Management Resume Examples & Samples

Identifying how changes impact our leaders and employees
Building strategies to engage those leaders and employees
Ensuring they have the tools and information needed to successfully adopt changes to the way they work with minimal drop-off in productivity
Learn and understand area(s) of the business that you support, including how the business works, overall vision and the full scope of all projects in the business portfolio
Assess the employee impact of all projects in the portfolio, determine the appropriate level of support for each project and execute an overall change resourcing and support strategy
Ensure BMO’s Organizational Change Methodology is consistently applied to all projects in the portfolio
Partner with Project Management and Business Transformation to seamlessly integrate change management into overall project plans
Represent Change Management in key project forums (team meetings, Decision Forums, Steering Committees, etc)
Work with the business to secure approval for additional contract resources on high complexity projects (if needed) and manage day-to-day activities of any hired contractors
Develop targeted change strategies that include plans for leader engagement, employee engagement, communications/training, change readiness measurement and long-term sustainment
Execute project-level change strategies, including the measurement of change readiness and long-term sustainability
Consult and guide project managers and/or business leads on the execution of basic change management plans on less complex projects
Be an active and visible coach to leaders who are change sponsors
Help leaders clearly articulate a vision for their area of the business and bring that vision to life through active leader and employee engagement
Proactively propose ideas on ways to evolve and improve the U.S. Change Management Team and work with the rest of the team to execute on those ideas

Manager, Change Management Resume Examples & Samples

Conduct readiness and adoption assessments, evaluate results and present findings in a logical and easy-to-understand manner
Considered as a subject matter expert with comprehensive knowledge of the principles, practices and procedures of change management, as outlined in TD CM methodology and leveraging industry best practices
3-5 years of experience that is directly related to the duties and responsibilities specified
3-5 years' experience in a variety of projects/markets on multidisciplinary teams

Manager, Change Management, OCM Resume Examples & Samples

Responsible for the consistent execution of Organization Design and Organizational Change Management (OCM) programs for projects within Brands, Regions, and Functions
Drives OD/OCM activities for initiatives/projects in partnership with the applicable HR Business partner
Liaise and collaborates with Change leads across other business areas on the deployment and execution of OCM activities within a Function, Brand or Region
Supports Director, OD / Change Management and OD/CM PMO with the ongoing refresh of the OD/CM Change Landscape across the company
Supports Director, OD / CM to assess and propose Brand OD/OCM resourcing options for Business Areas
Works with Business Area to assess and align on OD/OCM risk based on existing initiatives and current OD/OCM support levels
Escalates Project/Initiative Change and OD Risk and Issues (as well as proposed mitigations) to Director, OD / CM
Leverages Estee Lauder Companies (ELC) OD/OCM Methodology and tools/templates, in execution of all OD/OCM initiatives
Leverages ELC OD/OCM effort and resource estimator and as necessary works with enterprise-wide OD/OCM CoE to validate
Partners with Talent and L&D to build Brand OD/OCM capability as defined, including development and execution of OD/OCM “Training” Sessions
Facilitates Change and OD Workshops and Training sessions as necessary to develop organizational capability in OD/OCM
Active participation, ownership, and contribution of content and dialogue to the global OD/OCM Community of Practice,
Active participation, ownership, and contribution of content and dialogue to the global OD/OCM Community of Practice

Manager Change Management Expert Resume Examples & Samples

Advise and execute Change Management engagements in the context of business transformation, technology implementation, restructuring, M&A, globalization, and more
Quickly establish credibility, rooted in both strong content as well as strong communication/client management skills, and serve as advisor to clients
Lead the development of technical approach aspects of People Advisory Services-Performance Improvement proposals, client white papers, Powerpoint decks, and thought leadership – turn said Intellectual Capital into revenue that delivers high value to clients
Lead the thorough and accurate analysis of multiple sources of information, and create/coach others on communicating that analysis in business terms, through the use of Powerpoint and Word as well as verbal presentation and client interactions
Prepare quality, practical approaches to the client's situation, goals and objectives and arrive at appropriate conclusions – leveraging the expertise you bring individually with that of your teammates
Serve as a Project Manager, facilitating and/or participating in numerous sub-teams across several EY People Advisory Services, and/or diverse non-HC functional disciplines, that connect people aspects of the solution to the broader project intent
Design and conduct training for EY solutions developed for client teams, as well as internal teams (as applicable)
Participate in the recruitment and development of the People Advisory Services- Performance team members both in your home office, and on the job – actively seek opportunities to mentor others, and be mentored to enhance your own development. Share and seek feedback openly
Share planning ideas with others and participate/contribute to the attainment of team goals – help us deliver on our objectives for our clients, and actively participate in the development of a high-performing EY People Advisory Services-Performance team through your exhibition of energy, building energy in others, confidence derived from a commitment to your profession, and strong execution
Lead the development of recommendations and implementation plans and assist in making quality decisions in complex, ever changing areas. A thirst for the “gray space” is required – to include seeing the opportunity in ambiguity and the fun in taking on tough challenges
Bachelor's degree and approximately at least 7 years of related work experience; or a Graduate degree and at least 8 years of related work experience – Graduate degree preferred
Degree(s) - Bachelor's, Masters, or Ph.D. - emphasis in Business, Human Resources, or I/O Psychology…Ph.D. candidates must have practical application of discipline, with direct business application, in the form of competency model development, and/or psychometrics
Experience consulting with internal/external colleagues/clients in the development/implementation/adoption of HR programs and processes
Consulting experience with established methodology, tools, procedures and protocols
Experience helping clients navigate change – M&A, restructuring, cost reductions, and more
Desired experience leading the design and/or implementation of critical strategic HR/Workforce and Talent Management programs Excellent client service, interpersonal, communication, organizational, and project management skills (written and verbal)
Demonstrated interest and ability to develop others, and contribute to the IC development of the practice
High energy and desire to grow skills and experience in the global HR arena
Willingness and ability to accept extended deployment and travel

Manager, Change Management Resume Examples & Samples

Develop and deliver change management strategy, planning and implementation for large-scale change programs, projects and initiatives in accordance with TD's change management framework and methodology and the needs of each initiative
Manage integrated change management and communications plans, and develop and implement change sustainment plans, while ensuring integration into wider project and program plans
Lead the change management and communications work stream on programs, projects and initiatives, identifying milestones, deliverables, issues and risks, and reporting status for the work stream
Formulate specific plans to mitigate and/or address concerns associated with potential people, process and technology risks and anticipated points of resistance
Proactively manage the consistent application of Change Management discipline throughout an initiative when developing actionable and targeted change management plans – including Stakeholder Impact Analysis, Change Plan, Business Readiness Assessment, Sustainment Plan, and Integrated Change, Communications and HR Implementation Plan
Develop, deliver and report on change metrics relating to adoption and sustainment of change
Use strong impact and influence skills to effectively engage and manage key stakeholders in the development and execution of change plans to successfully implement change
Coach stakeholders on leading successful change within and across multiple businesses
Identify and implement continuous improvement opportunities for planning, implementing and sustaining change
Provide appropriate counsel on organizational change management best practices to FC&FMG executives and management
Collaborate with team to create compelling change communication materials including executive decks, presentations, key messages, announcements and internal social media content
Manage relationships with executives, colleagues and business partners to ensure communications meet stakeholder needs

Manager, Change Management Resume Examples & Samples

Manage multiple client service delivery teams in the active execution of engagements focusing in compliance with firm and practice unit service delivery standards
Utilize technical and industry knowledge in the areas of organizational development, change management and learning and development to identify complex client issues
Manage and provide leadership to teams of staff level professionals and support project management of People & Change work stream
Build long-term business relationships with key executives through engagement delivery, networking in professional organizations and across the KPMG service lines
Participate in business development by identifying new opportunities and managing proposal response in the areas of behavioral change management, talent management, organizational development and learning and development
Actively engage in the development and evolution of People & Change’s methodologies and intellectual capital including contributing to articles, whitepapers, and firm/industry training efforts
Eight years of relevant work experience related to change management, organizational development, or human resource consulting, with two years of experience in advisory services within a major consulting firm
Bachelor's degree from an accredited college/university required; Advanced degree in I/O Psychology, Organizational Development or MBA preferred
Experience designing and leading initiatives business transformation projects based on a deep understanding of business processes, project management methodologies, and leading practices in organizational development, learning & development, evaluation and change management
Excellent communication skills with the ability to lead conversations and create stakeholder engagement with clients and colleagues across an organizational hierarchy as well as a willingness to travel 80-100% of the time
Experience mentoring or managing employees including annual goal-setting, performance review and discussing career opportunities

Senior Manager Change Management Lead Resume Examples & Samples

Apply a structured methodology and lead change management activities to create a strategy that supports adoption of the changes required by the project
Support communication efforts, i.e. the design, development, delivery and management of communications, in order to deliver a single and consistent message across the organization
Assess the change impact conducting impact analyses, assessing change readiness and identifying key stakeholders
Support training efforts, providing input, documenting requirements and supporting the design and delivery of training programs
Complete change management assessments identifying, analyzing and preparing risk mitigation tactics
Identify and manage anticipated resistance
Track and report issues
Manage the change portfolio
Work experience in leading change in large organization is required
Change management derived from the implementation of lean management practices is an asset
Knowledge of agile methodologies is an asset

Manager, Change Management Resume Examples & Samples

Serve as the Change Management Project Lead for multiple global project initiatives
Responsible for partnering with the HRIS team to ensure the best change management approaches are developed and executed to support the on-going Workday system implementation, and to ensure all content for communication and training is valid, consistent and appropriate for varying audiences
Translate all systems changes and upgrades into intuitive & practical terms (with an end-user perspective) and determine best method/approach to educate different types of end-users
Develop and coordinate the review of all communications to the associate population regarding Workday (HR System)
Stay current on all new & upcoming Workday functionality; determine impact from a change management perspective (inclusive of communication and training needs)
Develop strategy to address new Workday functionality and impacts – review and gather alignment from Change Management, Communications and HRIS Project leads
Manage and update all training & communications content, such as: Quick Reference Guides, internal websites and instructional videos
Ability to facilitate training sessions to different types of audiences
Apply change management methodology when developing approaches or solutions to projects
Ability to conduct assessments of current state via people, process and technology
Articulate future state of people, process and technology
Work autonomously but with close alignment with Project Team
Minimum 5 years Learning & Development experience
Instructional design experience creating training materials/content
Project Management experience, ideal, not required
Exceptional communication & negotiation abilities
Ability to clearly articulate process (visually and verbally) for variety of audiences
Strong ability to influence and lead without authority
Flexible and adaptable; able to work in constantly changing situations
Ability to filter opinions; does not reflexively react

Manager, Change Management Resume Examples & Samples

T&O & other technology teams
Project Management Office
P&C Salesforce Effectiveness
P&C Process Management
Investment Services
Broker Services
Group Services
Good understanding of the distribution channels, policies and procedures
Good understanding of change management processes as they relate to policies and procedures
Good understanding of all registered plans, products, services, processes & procedures, and interrelationships
Working knowledge of CFM (MAAS)
Working knowledge of SSUI (RPM)
Undergraduate University Degree in business or equivalent
Branch/mutual fund sales experience an asset
Expert communication and relationship building skills
Planning and organizing tasks based on priority
Engaging appropriate stakeholders
Ability to identify and mitigate risks
Identify policy and procedure requirements
Fluency in French would be an asset
Office Tools (MS Office, Visio, Powerpoint & Project)
CFM
SSUI
Customer Connect

Senior Manager, Change Management Lead Resume Examples & Samples

Direct the development and implementation of change management initiatives, communications and training plans related to the deployment of business applications delivered by TBS to customers
Collaborate with stakeholders including the business, TBS leads, vendors, industry consultants, and senior company management to align stakeholder expectations with the vision of business initiatives driven by TBS as well as internal TBS initiatives
Integrate organizational readiness activities within TBS departments to ensure the successful implementation and support of project efforts
Act as general resource within the TBS organization to develop appropriate organizational readiness support for projects
Creates TBS executive leadership materials and communication
Ability to lead dynamically and energize multidiscipline work teams to learn and apply new skills/techniques to respond to business needs
Ability to develop a strong understanding of the global technology operating model and build strong relationships within and between TBS and business functions globally
Strong verbal and written communication skills, with an ability to relate organizational readiness concepts to business value
Strong project management skills; experience in organizing, planning, and executing projects from vision through implementation, involving internal personnel, contractors, and vendors; ability to analyze project needs and determine resources needed to meet objectives
Excellent human resource management skills
Experience with creating board of directors or executive leadership materials and communication
8 - 10 years of change management, communications and training experience, preferably in a global IT environment in the biotech/pharma industry with management consulting a plus
Five or more years of management experience in which one or more of the following occurred

Senior Manager, Change Management Resume Examples & Samples

Minimum 7 years creating & implementing change strategies & plans for systems and non-systems implementations
Experience leading cross functional teams in diverse and virtual work environments with a record of achieving results
Six Sigma or Change Agent Certification a plus
Experience in financial services a plus

Senior Manager, Change Management Resume Examples & Samples

Delivery of change management strategies and tactics on key initiatives by applying RBC frameworks and methodologies
Championing the people side of change by implementing a structured approach that enables people and supports benefit realization
Providing guidance to project sponsors, representatives and other team members on the use of methodologies, tools and templates to guide efforts

Manager, Change Management Resume Examples & Samples

Supports and enables the adoption of change processes across CXT through establishing change plans and communications
Responsible for supporting cultural change and adoption by developing change metrics and evaluating the level of change adoption across businesses impacted by CXT projects
Models potential Customer performance and employee impact of change initiatives and shares findings with Director, CXT and VP, Process & Performance as well as project Steering groups
Identifies and escalates project risks, and employee resistance; partners with Director, CXT to develop change activities to mitigate risks and gain alignment with P&P and impacted leaders
Leverages knowledge of Customer processes to provide guidance and feedback when developing project plans a plus
Reviews and makes change methodology recommendations using a proven change management methodology, and applying feedback from lessons learned
Will be responsible for managing 1-3 staff
Change / Project Management roles with some customer experience preferred
Excellent written / oral communication skills, follow-up, and negotiation skills
Experience of project management including budget management and project timelines with competing priorities
Knowledge of business processes (customer facing processes a plus) to provide guidance and feedback when developing change management project plans

Manager, Change Management Resume Examples & Samples

Create a structured change management implementation strategy to ensure consistency with every stakeholder, employee, project team and BU that the program or project touches
Establish parameters to measure early adoption, effective utilization and proficiency for new change initiatives
Communication strategy to deliver on results of change to the appropriate stakeholders
Identify deviations in performance from the change to determine corrective action to achieve adoption to the change
Takes the lead on transition and change management partnering closely with the GPO, Transition Manager and PMO to drive organizational behavior and a successful change
Continue to provide innovative ways of change and communication that will result in early adoption of programs and transition
Create specific change management plans with respect to training and orientation of employees. Training will lead to the path of least resistance to change and maximum utilization of the new initiatives for the company
Drive sustainable business outcomes through change and communication processes
Establish and maintain effective communication channels with the key teams, stakeholders, and others (vendors, partners, etc.) to ensure successful implementation
Create and deliver innovative, two-way communication solutions that drive better alignment, understanding, adoption and dialog within the organization. Leverage various technologies and communication vehicles
Contributes to short term and long term plans through solid design and execution of a change management communications strategy
Bachelor’s Degree required in Business OD or Communication
5-8 years of change management experience
Financial Service knowledge a plus
Has worked on a significant transformation as a change agent
Strong Analytical and Financial understanding
Previous corporate communication or change management experience within a global environment
All Microsoft platforms
Effective communication verbal and written
Ability to drive collaboration through influence

Manager, Change Management Resume Examples & Samples

Successfully managed a project and/or large, complex stream of work, while identifying new project opportunities
Experience with functional restructuring
Experience leading change management activities associated with ERP, Supply Chain, or Business Intelligence implementation
“Equal Opportunity Employer: EOE - Females/Minorities/Protected Veterans/Individuals with Disabilities”
“If you need a reasonable accommodation to apply for a job at Hitachi, please send the nature of request and contact informationaccommodations@hitachiconsulting.com. Queries other than accommodation requests will not be responded to

Senior Manager Change Management x Resume Examples & Samples

Support the organisation by providing change experience with the objective of ensuring organisational readiness to accept and sustain the introduced changes
Develop and implement innovative tools which support the education of individuals within the organisation concerning change processes (e.g. deliver a holistic understanding of changes to their work and their specific role, creating a understanding of the connection to the overall strategy and goals)
Support the back office for in-house consulting as well as the responsible director(s)
Support and implement an integrated change management programme to ensure consistency, alignment, and effective service delivery across the overall change effort
Implement the standards set by the supervisors regarding change processes and management within the organisation
Support the further development of change management through active research and benchmarking in order to define the most relevant fields of development for the adidas Group
Ability to manage complex projects on a global level, ability to manage different stakeholders from employee to senior levels as well as the ability to facilitate workshops
Proven experience in the support and execution of change management projects
Capability to identify change needs and ability to handle the necessary tools to deal with change processes
Strong analytical and conceptual thinking as well as expertise in the field of change management
Minimum of 5-8 years work experience, minimum of 3 years progressive work experience in change management (preferably in an international organisation)
Internship or studies abroad
Advanced MS Office skills, SAP experience is a plus

Manager Change Management & Internal Enablement Resume Examples & Samples

Develop and deploy the necessary functional DMS onboarding, enablement, and optimization programs and initiatives for all DMS employees for all Dragon Medical products and services
Adhere to training development guidelines to create quality training deliverables which may include: Job Aids, TIPS Sheets, User Guides, Assessments, Knowledge Checks, Exercises, Help Menus, Facilitator Guides and Storyboards
Develop all standardized department training templates
Lead training content review processes with Business Leads. Serve as the primary Editor for all eLearning and Development content development
Drive the successful implementation of deliverables surrounding the different components of OCM activities (change management, organizational alignment, communications, and training)
Apply behavioral tools to assess the impact of change using assessments of organizational culture, performance, and readiness for change
Partner with the Product Solutions and Clinician Adoption Teams to develop and maintain all clinician adoption learning content and artifacts. Ensure standardized training documentation. and tools to drive consistency and higher quality, and minimize solution risks and costs
Develop, deploy and administer the clinician training documentation Change Control Process
Drive the change management aspect of major business transformation programs
This position requires a self-starter with a unique blend of strategic insight, technical and business process training and change management knowledge, analytical thinking and delivery skills, communication skills, and healthcare industry knowledge
Eight (8) + years of technical writing, instructional design and eLearning experience including using authoring tool software
Three – five (3-5)+ years of experience with Learning Management Systems (LMS)
Minimum five (5) years of experience executing organizational change management initiatives (communications, training, change readiness assessment, impact analysis, stakeholder management, leadership alignment, etc.) on engagements in a relevant industry or consulting environment
· Extensive experience developing training documentation for technical and business process related training programs and initiatives
· Familiarity with software development/implementation life cycle
· Excellent oral and written communication skills on all levels
· Relationship and customer management skills including coaching and conflict resolution
· Working knowledge and experience of MS Office applications including SharePoint and training development tools including eLearning authoring tool software
· Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint, MS Word, MS Excel)
· Ability to work independently, superior organization and planning skills to plan and prioritize work and respond to conflicting deadlines and manage multiple assignments
Excellent analytical and problem solving skills with the ability to exercise mature judgement, discuss problems, analyze solutions/options, evaluate and enable improved processes and manage ambiguity
Emotional resilience
Basic Project Management skills or specialized training preferred
Knowledge of speech recognition and transcription systems a plus
Basic knowledge of electronic medical records systems, electronic physician documentation biomedical informatics, Natural Language Processing (NLP), Clinical Language Understanding (CLU)
EHR knowledge and experience
Business process documentation and exposure to Six-Sigma and Lean Thinking

Manager, Change Management Resume Examples & Samples

Govern the change management approval processes. This is inclusive of approval processes which occur online and leading the Change Advisory Board (CAB) Meetings. It will involve collaboration across all levels of management as it relates to oversight, enforcement and improvements to our change management processes
Expand our existing change processes to include changes driven by vendors and changes in our cloud environments; lead stakeholder meetings to develop process and make recommendations, and drive implementation across teams
Maintain and continually enhance documentation for all Change processes in Share Point, inclusive of training documentation; train existing and new IT associates on the Change process
Collaborate with stakeholders and make recommendations to executive management in order to provide continuous improvement
Team lead in handling periodic auditors’ requests to meet SOX and PCI requirements
Collaborate with other business unit Change Managers to develop, update and maintain agreed changes to processes
Monitor all change requests for categorization, accuracy, completeness, and required documentation
Develop metrics and related reporting through Service Now; report findings on trends and anomalies to management for review and process improvement recommendations
Work with stakeholders to continually provide reporting for increased transparency into changes; present findings to key stakeholders
Provide governance and support to ensure
Change & release policies are adhered to and violations are escalated
Changes are deployed according to the defined process
Any failures in the delivery of changes are reviewed, documented and escalated as needed
Back-up for Configuration Governance manager as needed
5+ years Change Management experience
Change Management experience supporting both internal infrastructure changes as well as vendor-driven changes
Bachelor’s degree or equivalent experience in Change Management
ITIL Training
Knowledge of Systems Development Lifecycle (not Mandatory)
Knowledge of Sarbanes-Oxley and PCI requirements for CM
Experience with Service Now, Visio, MS Office Suite, SharePoint (mandatory)
Ability to travel to AZ quarterly or as needed
Strong experience and knowledge of change management principles, methodologies and Service Now Tool
Process-focused and detail-oriented
Ability to clearly articulate process (visually and verbally) for a variety of audiences
Strong ability to influence and lead team towards common goals

Manager, Change Management Resume Examples & Samples

Act as designated change leader on multiple Go-To-Market projects, while overseeing the broader change agenda associated with the projects
Apply a structured methodology to projects, identify stakeholders, assess impacts of change and create actionable change management deliverables / tools
Document current and future state of changes associated with Culture/Behaviour, System, Process, Roles & Responsibilities changes
Manage the pace of change across the organization, ensuring consistent progress towards change goals
Engage with key stakeholders across multiple areas of the business to understand challenges, needs and risks and formulate solutions to address each impact
Develop a set of targeted and actionable change management plans, which includes communication plan, coaching plan, sponsor roadmap, resistance management plan and training plan
Create and manage measurement approaches in order to track utilization, adoption, and proficiency of employee changes
Contribute to team activities while displaying strong leadership, teamwork and collaboration
Constantly develop your change practitioner skillset
Bachelor’s degree in Business, Communication, Project Management or Human Resources preferred
Minimum of 8+ years of relevant experience in telecommunications, organizational change management and/or business operations
Experience and knowledge of change management principles and methodologies (e.g. Prosci, ADKAR)
Formal Change Management certification preferred
Proven organizational change management, project management and leadership skills
Exceptional stakeholder management and relation-building skills and ability to cultivate and maintain effective working relationships at all levels of the organization
Ability to work as an in-house consultant, facilitating discussions/meetings and preparing executive documents/presentations
Superior communication and writing skills with excellent planning, organizational and follow-up skills
Accustomed to an extremely fast-paced environment, requiring juggling of immediate tactical responses with long term strategic planning
Highly proficient in Microsoft Office programs including Word, Excel, Project and PowerPoint
Strong analytical and problem solving skills with high attention to detail

Manager, Change Management Resume Examples & Samples

Support stakeholder management, communications, and other engagement activities for the Change Management team
Define and measure Change Management team success metrics, and monitor change progress corporately
Liaise with various stakeholder groups to identify opportunities for change management support
Ensure change management support inquiries and needs, as well as feedback on ongoing initiatives, are tracked and reviewed with the Change Management director on a regular basis
Liaise with change representatives on initiative teams within the corporate change management portfolio to track change outcomes, impacts to staff, and risks to project success
Coordinate with subject matter experts in corporate communications, training, process improvement, and information technology as needed to staff change management resources on corporate initiatives
Coordinate with other Global Operations & Improvement team members to coordinate activities that are cross cutting in Process Improvement, Project Management, and Quality Management
Perform other project management duties and responsibilities consistent with the requirements of the Global Operations & Improvement team as set by the immediate supervisor
Develop and maintain corporate resources for change management, available within Chemonics’ Global Quality Management System
Conduct informational sessions about Change Management team scope, and how change principles will be applied to Chemonics’ strategic and corporate initiatives
Apply a structured methodology for coordinating organizational change management efforts
Plan and support consultations with strategic and corporate initiative teams, including reviewing work plans, assessing change readiness, and identifying key stakeholders to inform change management strategies
Apply change management processes and tools to help develop change strategies that support adoption of the changes required by a project or initiative
Consult and coach executive sponsors, project teams, and subject matter experts on implementation of change strategies
Support collection of feedback as needed from managers/supervisors and front line staff engaged in change efforts
Identify, analyze, and prepare risk mitigation tactics to support change adoption and project success as needed
Serve as change representative on initiative teams, as needed
Develop a basic understanding of international development, foreign assistance programming, and Chemonics’ present and past contributions
Participate on proposal teams to provide research, writing, costing, coordination and administrative support to proposals, and/or other marketing materials produced by the new business unit
Learn the fundamentals of personnel recruitment, including proper communication techniques for discussing scopes of work and allowances/benefits for team members, and obtaining required documentation; recruit and suggest candidates for a variety of positions, including highly specialized consultants and Chiefs of Party
Develop and maintain productive relationships with clients, vendors, partners, and consultants that serve to enhance Chemonics’ reputation
Communicate information in a way that demonstrates a basic understanding of development assistance work, Chemonics’ culture, values, and practices, and the specific scope and nature of project and proposal assignments
Contribute positively to a work environment that emphasizes teamwork, respect for differences, accepting and giving constructive feedback
Demonstrates leadership, versatility, and integrity
Perform other duties and responsibilities as required
A minimum of three years of experience in project management, organizational development, change management, business process management and improvement, or related work required
For internal applicants, Associate B’s, Manager A’s, and Manager B’s are eligible to apply
Knowledge of Chemonics’ external and internal clients and their requirements preferred
Experience working on USAID or other donor projects, especially in a developing country, a plus
Experience working in an internal support services function a plus
Ability to establish and maintain strong stakeholder and client relationships
Demonstrated ability to communicate clearly and concisely, both orally and in writing, and lead presentations, training courses, and effective meetings
Ability to solve problems creatively, multitask, work under tight deadlines, and learn new concepts quickly
Willingness to travel and work abroad a minimum of 4-8 weeks per year and consider placement on long-term overseas assignments
Fluency in one or more foreign languages preferred

Manager, Change Management Resume Examples & Samples

5-10 years of practical Organization Effectiveness experience (e.g., change management, organizational strategy and design, and/or organizational development) in support of large scale business process re-engineering and/or transformational initiatives
Managed or led small teams (e.g., 1 - 6 team members)
Deep experience in change management and/or organizational design areas such as communications, training and support, and leadership engagement
Large or complex project or workstream management experience and the capability to identify key risks, issues, contingency plans, and timelines
Experience in project management approaches, tools and phases of the project lifecycle
Demonstrated ability in effective client management and relationship development skills
Proven ability to perform and manage work to meet stakeholder needs and objectives within scope and budget
Experience with organizational effectiveness as part of a technology initiative is a plus
Experience building relationships and collaborating with key stakeholders to understand needs, solve problems, generate analysis and insights, and develop innovative solutions across organizational boundaries
Ability to design, lead and manage large group meetings which may include C-level executives
Ability to collect and analyze quantitative and qualitative data to generate fact-based recommendations and measurement of progress
Ability to analyze information and determine potential options for solutions of business problems
Ability to assimilate to new knowledge and culture quickly
Experience in sales efforts of change management and transformation engagements (e.g., proposal development, RFP responses, etc.) a plus
Excellent verbal, written and interpersonal skills including formal and informal presentations
Highly proficient in PowerPoint, Excel, and Word
Experience in Project and Visio a plus
Experience with training development tools such as Adobe Captivate, Workforce Performance Builder, UPK, etc. a plus

Manager Change Management Resume Examples & Samples

Develop, actively drive and manage change management programs in close alignment with the stakeholders and cross functional departments
Development of the change management documents (from trainings, classes, surveys, interviews, case-studies to presentations and KPI reports)
Works across GWP teams (and if required other departments) to transport the learnings / outcome of the change management into optimization of processes, services, effectiveness and efficiency
Provides input into the department’s Strategy, Planning and KPI reporting
Actively ensures cross-functional communication and collaboration with key stakeholders and 3rd parties in assigned area of responsibility
Provides expertise for assigned functional areas towards team and business partners
Partner with the business within the assigned area of responsibility
Manage medium sized projects and/or actively participate in projects; implement results and ensure sustainability of achievements
Drive and actively manage process validation and redesign
Identify improvement potential through variance analysis, derive solutions and facilitate related decisions
Establish a systematic communication plan and follow it up in order to ensure successful adoption of pilot projects among the employees
Possess ownership of assigned processes and systems
Ensure smooth operation of the day-to-day business by taking on ownership for related actions
Coach and guide assigned/other team member
Follow up the change management programs and ensure a smooth cooperation process with users and interested partners
University degree (or equivalent) in change and project management
5-8 years’ experience, preferably working for global players in sporting goods industry, facilities management or project management
Business fluency in English (written and spoken), German skills a plus
Very good communication expertise, both written and verbal (quality, consistency and accuracy)
Proven Change Management competences and expertise
Proven track record for implementing complex, multi-cultural, cross functional change management projects
Ability to manoeuver in consistently changing environment
Very good communication skills for persuasion and convincing others
Very good understanding of business and financial topics, ideally related to the sporting goods industry
Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
System expertise: Microsoft Office Suite, Microsoft SharePoint, Intranet Content Management Systems, Trello or other editorial planning systems, deep knowledge and understanding of functionality and inner workings of Social Media tools such as Twitter, LinkedIn, Facebook, Instagram, Tumblr, WordPress and others
Strong analytical and continuous improvement mindset
Ability to operate cross-functionally; integrator mindset
Team player mindset, high commitment to service

Manager Change Management Resume Examples & Samples

Manage changes within the Change Management Quality System
Perform quality evaluation of all changes and provide impact assessments as appropriate
Ensure implementation plans are appropriately resourced to support site objectives in accordance with good project management practices
Make decision to approve or reject change controls for execution
Release (i.e.: grant “approval for use”) methods/instructions, specifications, systems/equipment and facilities/utilities for use in a GMP environment
Track the progress of all open Change Controls
Develop training materials and deliver training in support of the Change Management process and Trackwise tool
Identify and implement continuous improvement activities, including automation requirements for the Change Control Process
Create and provide appropriate metrics to monitor status and timelines of change controls
Provide subject matter expertise during External /Internal Regulatory Inspections and audits as required so as to defend the change control process and tool
Degree in Life Science (Biology/Microbiology/Chemistry)
Two to four years’ experience and understanding of manufacturing/testing environments in the pharmaceutical Biotech Industry
Knowledge and competencies in project management principles
Good Knowledge of license activities and management of license maintenance
Ability to communicate and work with a very broad spectrum of professional and technical staff

Manager, Change Management Resume Examples & Samples

Develop and execute change management strategies and plans with measurable objectives based on the details of the change
Develop stakeholder impact assessments that identify the groups being impacted by the change, identify potential risks and resistance, and make recommendations on how we will prepare people for the change
Engage key partners to deliver communications and training strategies/plans
Consistently apply the Enterprise Change Management methodology throughout the life cycle of a project, process improvement or business as usual initiative
Lead the change management work-stream within the project team and ensure integration of change management activities into the overall project plan to prepare for a successful launch
Track the progress of activities within the change management work-stream and ensure all partners remain on track with their deliverables
Work with key partners from the project team and the business in the formulation of strategies, plans and activities to support project implementation and user adoption
Experience supporting change in transformation programs
Knowledge of people change management principles and practices
5-10 years of experience working in a change management role
Completion of Enterprise Change Management training an asset
Prosci or other industry change management certification required

Senior Manager, Change Management Resume Examples & Samples

3+ year Project Management work experience
3+ years of related leadership experience
7+ years of Change Control experience

Senior Manager, Change Management Lead Resume Examples & Samples

Seven+ years of broad financial accounting and reporting OR human resources / organization design experience in a global organization with increasing management responsibility
Three+ years in a management role; demonstrated success leading and developing a strong team in a complex, service intensive, deadline-driven environment
Two+ years of experience supporting or leading change management efforts for a variety of organizational change initiatives including experience managing the change associated with complex, global systems implementation
Hospitality / Lodging industry experience, a plus
History of consistently delivering business results
Experience and knowledge of change management principles and methodologies
Understands, embraces and manages project planning and execution methodology, including the associated tools, work plan schedules, issue resolution tracking and status review updates
Innovative thinker and agile learner; able to readily apply past learnings in new situations to generate solutions to Marriott challenges and / or create something entirely new
Develops and maintains effective relationships with a broad group of stakeholders in order to foster trust and influence key decisions
Exceptional communication skills, both orally and in writing; listens to others and effectively comprehends information; creates an atmosphere in which timely information flows smoothly through the organization
Strong business performance management abilities – effectively deploys and manages resources, monitoring the progress of work against schedules, budgets, quality standards and achieving / exceeding planned economic benefits in a dynamic operating environment
Skillful negotiator in tough situations; sells ideas persuasively; settles differences and wins concessions without damaging relationships; can be both direct and forceful while remaining diplomatic
Active learner -- able to enhance personal, professional and business growth through new knowledge and experiences; pushes the organization to learn from other industry standards and practices
Fluency in English required, fluency in other Asian languages preferred
Ability and willingness to travel across all in scope Asian countries, China and India required

Manager, Change Management Resume Examples & Samples

Contribute to and implement change management approach covering change management principles, methodology, tools and templates
Plan and deliver change management activities in selected change programs and projects
Support program, project and change managers in change management activities
Coach and consult managers in all levels of the organization in change management
Master’s degree in a relevant field
Experience of delivering hands-on change management activities in transformation and other change programs and projects
Experience in management consulting and/or experience in change programs in multiple companies and industries
Ability to work in a global matrix organization
Team player attitude and ability to see the big picture
Excellent communication, collaboration and active listening skills
Ability to influence others and engage people in all levels of the organization
Comfortability to work in a fast paced, result-oriented culture and deal fluently with ambiguity

Manager, Change Management Resume Examples & Samples

Ability to manage multiple priorities Exceptional communication skills – both written and verbal
Ability to establish and maintain strong relationships- our success is dependent on building a trusting relationship with our clients
Ability to work in an ambiguous and changing environment
Strong business acumen and understanding of organizational issues and challenges

Senior Manager, Change Management Resume Examples & Samples

Manage day to day operations
Facilitate the change management practices for the enterprise
Work directly with stakeholders to continuously improve our change management policies
Providing responsible reporting metrics to senior management
Act as the department point of contact with cross functional teams, including product development, engineering, quality assurance and technical support
Manage multiple initiatives simultaneously to ensure on-time and on-budget completion
7-10+ years of change management experience in a large enterprise setting
Ability to communicate technical issues to business leaders as well as to communicate business drivers to engineers
Experience with facilitating change processes for large public facing web environments
Deep understanding of continuous delivery practices
Change Management in a cloud environment preferred
BS/BA Degree preferred or equivalent combination of technical certifications and experience

Manager, Change Management Resume Examples & Samples

Govern:Drive accountability through defined Enterprise Standards, Portfolio Governance and Executive Committee structure
PMO: Provide PMO services including Project Management and Portfolio Management to specific segments leveraging EPMO capabilities
Identifying, designing & implementing improvements to CM components of existing delivery methodologies
Champion the adoption of CM disciplines across LOBs and provide guidance/consultation at the LOB program/practice level
Planning and delivering the CM work streams for specific large, strategic practice changes
Ensure CM disciplines and standards remain fully integrated and aligned with related delivery methodologies (e.g. Waterfall, TD Rapid (Disciplined Agile Delivery-based methodology)), disciplines (e.g. program & project management, requirements management), and controls (e.g. enterprise risk, corporate finance)
Respond to CM questions from LOBs and control partners
Providing CM guidance to EPMO Lead & Engage teams
Providing input into the creation and launch of the CM Accountability Model and the development of an enterprise CM training curriculum
Supporting a Change Management Community of Practice
Support LOB practice management in defining, collecting, and measuring the ongoing benefits of CM discipline adoption
Periodically reviewing and updating existing methodology content (e.g. templates, guidance & training) to ensure it reflects current approved standards
Providing methodology input into enterprise governance reviews
Providing feedback on proposed changes from other Practice staff and from outside the EPMO to identify impacts, issues and risks
Responding to requests from Audit and other control partners

Manager, Change Management Resume Examples & Samples

Lead project teams to develop new business systems and solutions that address changing and/or growing business needs and requirements
Conduct needs analysis, comparing current states to the future states in terms of processes and procedures
Create lean efficiencies to operationalize business processes and procedures
Develop and propose recommendations and future processes to senior executives
Build collaborative relationships throughout the entirety of change initiatives
Perform detailed analysis to identify gaps and areas for improvement within company divisions
Manage risks throughout change initiative by conducting risk analysis and developing mitigation plans for each project
Lead project management by developing project plans, calendars, and conducting status review meetings amongst project teams and leadership
Ensure seamless coordination and support all aspects of training throughout each project by creating training calendar calendars, invites, training guides, and following up on items
Train and mentor Change Management Associates and manage daily needs
Enforce Change Management best practices
Work directly with the Director of Change Management on special projects
Support special projects for the SVP of Operations and Director of Operations as needed
College degree required (graduate degree preferred in the field of Organizational Psychology, Organizational Behavior, Communications, or Business)
7+ years of change management experience
Ability to work independently and in a team setting
Strong executive presence and ability to work with all levels within an organization
Excellent organizational, meeting planning coordination and project management skills
Organized, independent, and self-motivated with a team player attitude
Proven track record of successfully leading direct reports
Proficiency in MS Office is required. Experience with SAP & Flex PLM is preferred
Ability to travel frequently

Manager Change Management Resume Examples & Samples

Work closely with the business owners to understand rationale for the project
Work with third party vendor to ensure solution meets the requirements
Ensure legal, regulatory, and compliance requirements are considered for projects
Can include managing initiatives with several key stakeholders, sponsors and work streams
Identify, track, communicate and mitigate issues and risks raised during the lifecycle of the project
Developing, managing and communicating the integrated project plan
Tracking and managing project spend against the approved project budget
Establishing and implementing a communication plan on all projects
Single point of contact for the project sponsor and the steering committee
Adherence to group PMO processes, and provides input for continuous improvement

Senior Manager, Change Management Resume Examples & Samples

Change Assessment: Work with the business process teams to assess change readiness and project risk related to change. Familiarity with a structured approach to developing a change management strategy, and defining and delivering a change management solution
Stakeholder Impact: Proactively work with project leadership to identify and address resistance and change readiness challenges associated with change
Organization Alignment: Work with relevant leadership to develop/ redefine/ confirm roles, procedures, responsibilities, accountabilities, support systems and incentives that address and reflect the changes identified. Assess and recommend solutions to address process changes, changes in job roles, and skills gaps associated with change solutions
Communications: Plan, draft and execute change communications amongst all levels of leadership and support both within the project team and the client organization
Education & Training: Develop and deliver the required education and training. This includes structuring of education and training curricula, courses, course material, attendees and the scheduling and execution of the sessions
Organization Involvement & Ownership: Create, utilize, and enable structures for ensuring engagement, involvement and ownership of the change and the results to relevant stakeholder groups
Leadership/ Sponsorship Alignment: Work with leadership and executive teams to establish and maintain the commitment necessary to address workforce challenges that might arise

Manager, Change Management Resume Examples & Samples

Identify affected stakeholder groups and members across the organization
Develop holistic change management plans to effectively engage and train affected stakeholders in support of IDF project execution and roll-out efforts
Develop communications and training material to support IDF changes (primarily delivery governance related)
Support business sponsor and key stakeholders in actively promoting the program across stakeholder groups
Develop and implement consistent and effective messaging to stakeholder groups to re-align the organization, its people, and their actions with the objectives of IDF
Ensure consistent, audience-tailored change management approach is adopted
Apply creative approaches to communications and training leveraging various available platforms and formats
Align IDF communication plans and strategies with other change initiative efforts
Assess effectiveness of communications efforts and adjust plans accordingly
Practice TD's shared commitments and act as a champion for the program

Manager, Change Management Resume Examples & Samples

Direct management of a team of direct charge, organizational change managers
Proactively forecasting, managing and prioritizing staffing loads
Diagnosing and resolving performance and financial issues
Providing strategic oversight and counsel of enterprise wide organizational change management initiatives driven by GBS
Bachelor’s degree (BA, BS) or equivalent in Business Administration, Human Resources, Communications
Minimum 10 years’ experience in an organizational change management role, including 7 years’ experience managing a team of direct management professionals
Functional change management consulting experience preferred
Strong working knowledge of industry leading change management methodologies (certification preferred.)
Demonstrated experience as a front line leader of direct charge employees and virtual work teams, guiding employees through annual performance development lifecycle milestones and managing to required billable utilization targets
Proven ability managing multiple efforts and tasks, interacting with employees at all levels (including senior leadership), and staffing multiple initiatives
Strong project management skills and the ability to think through and conceptualize program frameworks and execution
Demonstrated ability in partnering to drive change strategy and developing strategic change management plans and deliverables around key initiatives
Experience partnering to influence key stakeholders and align multiple priorities to a common goal
Strong business acumen with demonstrated skills as a critical thinker and proven knowledge of organizational change management
Proven ability interacting with employees at all levels (including senior leadership) and simplifying complex messages based on audience needs

Manager, Change Management Resume Examples & Samples

Consulting on business change initiatives, and enabling project teams to follow a standard approach to implementing change
Working side by side with the cross functional leaders of the change initiatives and their teams to build and implement your change management plans
Managing a small team supporting the Finance organization reporting directly to the Global ERP Director
Leads complex financial analysis for a global business or finance function, exercising a strong understanding of the business to determine the best method for achieving objectives
Ensures the accuracy and timeliness of financial reporting and analysis to the business
Consults with business leaders to drive and influence strategic decision-making within a broad scope (e.g., long-term business planning, product analysis and development, balancing risk, approving significant deals, etc.)
Proactively drives process improvement and policy development initiatives that impact the function globally
Actively reviews, analyzes, and manages the key controls within the domain of responsibility to ensure compliance with legal and accounting requirements (e.g., GAAP, SBC, AFM)
Provides leadership during implementation of business-wide programs and products
First level university degree with a focus in business or economics; advanced degree and/or accounting certification (e.g., CPA, MBA) strongly preferred
Typically 10+ years of experience leading large projects or change management initiatives, experience specific to finance is strongly preferred
Typically 2+ years of supervisory and/or leading a project team experience

Manager Change Management Resume Examples & Samples

Apply structured methodology to create actionable deliverables such as stakeholder analysis, change assessment, communications plan, training plan, and business readiness plan
Partner with leadership to ensure change management, communication, and training capabilities are provided consistently and efficiently for high priority projects
Provide leaders with strategic counsel and perspective that drive change effectively and with proper pace
Provide thought leadership on organization readiness to support large scale change, leveraging standard methodology to ensure successful planning and delivery
Create and deliver end user-facing deliverables, such as communication plans and tactics, engagement events and activities, and training materials to drive associate adoption
Conduct stakeholder analysis to understand level of support
Be a recognized change expert within the organization and sought out for expertise
Define and execute plans to measure effectiveness of change management initiatives and integrate continuous improvement opportunities
Manage contractors as applicable
Bachelor's degree in Organization Design, Behavioral Psychology, or related field
Minimum 5 years applicable experience
Solid understanding of how people to through change and change processes
Exceptional communication skills, both written, verbal, and facilitation
Flexible and adaptable, able to work in ambiguous situations
Organized with a naturel inclination for planning strategy and tactics
Able to work effectives at all levels in the organization
Team player and collaborator
Acute business acumen and understand of organizational issues and challenges
Familiarity with project management approaches, tools, and phase of project lifecycle
Experience with large-scale organization change efforts
Change management certification or designation preferred
Knowledge of IT work processes preferred

Manager Change Management Resume Examples & Samples

Advise on and apply a structured change management strategy based on a situational awareness of the details of the change and the groups being impacted by the change
Provide consulting advice to project and business leadership on change management best practices
Assist with impact analysis and stakeholder assessments. Assist with the conduct of risk and readiness assessments. Assist with the development of a set of actionable and targeted change management plans for communications, training, and readiness,
Assist with the definition of overall communications, training and readiness strategies plan and deliverables for critical change initiatives including consultation, diagnostics, development implementation, and evaluation to drive behavior change
Assist with the development of communications training curriculum design and delivery method, readiness schedule by stakeholder group, and vendor and resource management
Support the execution of change plans by managers and business leaders, engaging and coaching leaders who are change sponsors and agents
Assist with the reinforcement and deployment of the One ADP Change Leadership and Management principles and practices
Bachelor's Degree required in HR/HCM, Industrial/Organizational Psychology, and/or Business

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Senior Manager, Change Management Resume Examples & Samples

Manager, Change Management Resume Examples & Samples

Manager, Change Management Resume Examples & Samples

Senior Manager Change Management Resume Examples & Samples

Manager, Change Management Resume Examples & Samples

Manager Change Management Resume Examples & Samples

Manager, Change Management Resume Examples & Samples

Manager, Change Management Resume Examples & Samples

Senior Manager Change Management Resume Examples & Samples

Manager, Change Management Resume Examples & Samples

Senior Manager Change Management Resume Examples & Samples

Manager Change Management Resume Examples & Samples

Manager, Change Management Resume Examples & Samples

Manager, Change Management Resume Examples & Samples

Manager, Change Management Resume Examples & Samples

Manager, Change Management, OCM Resume Examples & Samples

Manager Change Management Expert Resume Examples & Samples

Manager, Change Management Resume Examples & Samples

Manager, Change Management Resume Examples & Samples

Senior Manager Change Management Lead Resume Examples & Samples

Manager, Change Management Resume Examples & Samples

Manager, Change Management Resume Examples & Samples

Senior Manager, Change Management Lead Resume Examples & Samples

Senior Manager, Change Management Resume Examples & Samples

Senior Manager, Change Management Resume Examples & Samples

Manager, Change Management Resume Examples & Samples

Manager, Change Management Resume Examples & Samples

Manager, Change Management Resume Examples & Samples

Senior Manager Change Management x Resume Examples & Samples

Manager Change Management & Internal Enablement Resume Examples & Samples

Manager, Change Management Resume Examples & Samples

Manager, Change Management Resume Examples & Samples

Manager, Change Management Resume Examples & Samples

Manager, Change Management Resume Examples & Samples

Manager Change Management Resume Examples & Samples

Manager Change Management Resume Examples & Samples

Manager, Change Management Resume Examples & Samples

Senior Manager, Change Management Resume Examples & Samples

Senior Manager, Change Management Lead Resume Examples & Samples

Manager, Change Management Resume Examples & Samples

Manager, Change Management Resume Examples & Samples

Senior Manager, Change Management Resume Examples & Samples

Manager, Change Management Resume Examples & Samples

Manager, Change Management Resume Examples & Samples

Manager Change Management Resume Examples & Samples

Senior Manager, Change Management Resume Examples & Samples

Manager, Change Management Resume Examples & Samples

Manager, Change Management Resume Examples & Samples

Manager, Change Management Resume Examples & Samples

Manager Change Management Resume Examples & Samples

Manager Change Management Resume Examples & Samples

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