Director, Training Resume Samples

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G Rohan

Gunnar

Rohan

7397 Anibal Stream

Boston

+1 (555) 698 7570

7397 Anibal Stream

Boston

Phone

p +1 (555) 698 7570

Experience Experience

Dallas, TX

Director, Training

Dallas, TX

Dicki-O'Keefe

Dallas, TX

Director, Training

Learning technology strategy, management and reporting
Conducts efficiency testing to determine the effectiveness of training and to monitor compliance
Prescribes and conducts remedial training, if necessary, for individuals at railroads responsible for managing compliance
Ensure standard work practices by providing facility and systems training and knowledge transfer
Planning for NSM/POAs, product launches and training department program(s)
Help drive continuous learning culture by utilizing multiple disciplines like surveys, assessments, social media, cohort groups, tools, job aids, etc
Provide leadership for the successful implementation of learning and training program

Dallas, TX

Director, Training Delivery

Dallas, TX

Koepp-Labadie

Dallas, TX

Director, Training Delivery

Leads a team of Training Delivery professionals and leaders that support overall operations training strategy for their assigned geographic area
Manage the day to day training operations and program management for geographic area
Ensures execution of agreed upon plans for learning solutions through partnership with TM&D partners and vendors
Oversees the quality of all classroom and technology-based operations training activities, including student assessments, planning and logistics, content delivery, and deployment of all related training materials
Directs the implementation of practices and processes for data collection and reporting via the learning management system
Identifies opportunities for training environment tools and process efficiencies and collaborates with leaders across TMD to pursue improvements
Responsible for ensuring the approved and standard training curriculum is implemented and sustained

present

Detroit, MI

Senior Director, Training & Quality

Detroit, MI

Altenwerth-Predovic

present

Detroit, MI

Senior Director, Training & Quality

present

Develop strong working relationship with training organization, quality organization, internal business owners and vendor network
5-7 years managing Quality and Training within an Outsourced environment
Provide a standard framework for rolling out and communicating strategy updates
Manage sourcing requests from internal stakeholders on ramps for current work, new line of business, new sites, new partners, etc
Coordinate and conduct key partner meetings, including QBRs with executive teams
Manage overall network capacity and develop future capacity planning
Lead the roadmap, priorities and communications for training and quality support

Education Education

Bachelor’s Degree in Related Discipline Strongly Desired

Clark Atlanta University

Bachelor’s Degree in Related Discipline Strongly Desired

Skills Skills

Strong attention to detail
Strong listening and diagnostic skills
Excellent presentation skills
Excellent coaching and counseling skills
Excellent problem solving and critical thinking skills
Excellent verbal and written communication skills
Excellent interpersonal, project management, organizational and leadership skills
Good computer skills, including Microsoft Office applications and HRIS applications
Expert knowledge of organizational development principles and methods
Ability to work within a matrix team environment

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15 Director, Training resume templates

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Director Training & Quality Resume Examples & Samples

Develops strategic vision of training and quality evolution
Ability to work autonomously under strategic direction only
Demonstrates expert organizational, observational, communication, and public speaking skills
Understands audience and matches communication methods accordingly
Expert facilitation and negotiation skills required
Self-starter and demonstrates flexibility
Expects and drives personal & organizational excellence
Proficiency with MS Office Suite (PowerPoint, Word, Excel, Photo)

Senior Design Director, Training Resume Examples & Samples

Drive category marketing strategies that can be implemented throughout Design in terms of performance and aesthetics
Provide design leadership to Senior Apparel & Footwear Designers and Graphic Designers throughout the design Process
Manage and foster creativity within the design team to ensure that the Company creates and manufactures products that meet the needs of athletes and customers
Manage and provide Design Direction to the Sports Licensed Division (SLD) Creation Center
Collaborate with marketing to structure design strategy for key categories and/or for multiple category groupings
Collaborate with development to find new and more innovative methods of working to improve products and product ranges
Inspire and motivate teams to pursue cutting edge ideas that are innovative in the market
Travel to the market places to get feedback from athletes, retailers, and industry experts and apply to overall design strategy
Manage, supervise and provide development opportunities for (his/her) teams
Provide designs for key inline projects to show leadership and set a high standard of design excellence
Profound textile, graphic, footwear/apparel design knowledge, credible expertise
Holistic thinker – can establish and drive end-to-end design strategy and initiatives
Inspirational and visionary leader
Strong presentation, planning and analytical skills
Strong influence skills
Extensive knowledge of market and trend analysis
Ability to manage a team of personnel – direct and indirect
Ability to travel domestically and internationally as needed
Bachelor degree (B.A.) from four-year college or university in design
Eight (8) years related experience and /or training
Equivalent combination of education and experience may be substituted for degree

Director, Training Delivery Resume Examples & Samples

Leads a team of Training Delivery professionals and leaders that support overall operations training strategy for their assigned geographic area
Manage the day to day training operations and program management for geographic area
Collaborates with Learning Strategy and Learning Operations to ensure courses and programs are scheduled and resourced appropriately
Ensures execution of agreed upon plans for learning solutions through partnership with TM&D partners and vendors
Directs the implementation of practices and processes for data collection and reporting via the learning management system
Identifies opportunities for training environment tools and process efficiencies and collaborates with leaders across TMD to pursue improvements
Responsible for ensuring the approved and standard training curriculum is implemented and sustained
Provides feedback to Learning Operations on training curriculum, delivery methods, activities and assessments based on student performance in the classroom
Directs implementation of standard practices for transition of employees from training to job, to include feedback mechanisms, performance during the training period and ongoing identification of training needs
Oversees implementation of distance learning strategies, including virtual classroom learning and self-paced web-based training for operations training topics
Manages the implementation of trainer certification process
Integrates and works closely with boundary partners (e.g., recruiting, workforce planning/development, HRD, program and product leaders, etc.) regarding training and development programs to ensure alignment and consistency
Ensures appropriate prioritization of multiple training classes and projects, makes adjustments as necessary
Audits training classes and provides feedback to TMD team
Ensures all projects are delivered on-time, according to budget, and in-scope
Leads, develops, and coaches the training management team
Implements development plans for Area Training Delivery organization based on emerging industry trends as well as business and individual development needs
10 or more years of experience required in related field (training, leadership & organizational development, human resources)
5 years managing operations trainers
At least 3 years of classroom training facilitation in sales, customer care or technology
Ability to think strategically, but see things all the way through to flawless execution
Requires strong knowledge of adult learning principles, project management and learning delivery systems
Proven experience with applying best practices and trends in adult education, blended learning, instructional design, e-learning, and learning delivery systems
Strong analytic and diagnostic skills and a data-driven and metrics-driver approach
Superior critical thinking skills to problem-solve and resolve complex issues
Experience managing a department budget
Prior experience directing, implementing, and maintaining technology-based training and distance learning programs for a geographically dispersed workforce
Proven ability to work efficiently, effectively, and proactively in a fast-paced, deadline-oriented, dynamic environment
Ability and willingness to travel between offices (20% - 30% of the time)

Category Director Training Resume Examples & Samples

Analyzes the category, core consumer, key customers and market to ensure the constant evaluation and improvement of product
Implement consumer focus groups to acquire greater consumer insight for future sell-in and sell-through
Leads and develops the marketing and product strategy of assigned category
Sets Category Goals (SKU, Financial, margin), with strong insight into distribution plans, by channel, by account
Drives and executes the product process from brief to product launch
Drives the product process and leverages category sourcing strategy to deliver new material and design innovation while meeting gross margin/ profitability objectives
Nurtures, guides and challenges cross functional departments to ensure product excellence in the market place (design, fabrics, prices, fits, etc)
Analyzes and reports category performance
Ensures maintenance of all the product information systems
Presents Range both internally and externally (meetings, launches, channels, accounts, etc.)
Drives and implements new supply chain solutions / end-to-end business models to obtain greater profit and cash flow, by channel, by key accounts
Annual strategic business plans/road maps presented to senior management and cross functional departments
Create ideal merchandising plans, by color roll-outs, launch dates, by channels, by accounts, showcased through retail floor plans
Creates activation plans to drive authentic sport stories with Sports marketing and Brand marketing
Manages product management resources, ensuring organizational efficiency through appropriate motivation, training and development of direct report(s)
Builds consumer network for consistent product feedback
Drives collaboration with Design, Development, Go-To-Market team and Accounts to ensure optimal range and products
Effectively meets all process timelines
Ability to provide product leadership, including ability to manage/mentor team
A thorough understanding of consumer markets, specifically in the sporting goods industry
Prior knowledge of taking product from conception through implementation preferred
Knowledge of footwear/apparel concepts in construction/development strongly preferred
Good numerical skills with the ability to negotiate
Ability to effectively present to groups, including members of all organizational levels
Skill in MS Office applications (Outlook, Excel, PowerPoint, Word)
Ability to travel, domestic and international
Four year college or university degree, preferably in Marketing/Business
Minimum seven (7) years related experience
Equivalent education and/or experience may be substituted for degree
Experience in Footwear/Apparel marketing, development, or Sales strongly preferred

Director Training Resume Examples & Samples

Minimum 10 years related experience
5 years prior management experience
Ability to delegate work to subordinate employees; proven leadership ability
Advanced computer software skills
Ability to handle multiple projects

Category Director Training Apparel Resume Examples & Samples

Manage a team and develop their functional and social skills using available resources to create a top performing team
Set and manage strategic category direction; ensure cross-functional alignment
Identify new business opportunities to drive innovation and / or commerciality
Develop an "all for one attitude" within the team to ensure smooth cooperation with interlinked departments
Have full understanding of the product creation process to drive it forward
Be a role model for all team members in regards to strategic direction and the product creation process
Show leadership through living the brand values while fostering a performance culture
Manage and develop optimum relationship with cross-functional teams and with interlinked departments to enable an efficient product creation process
Challenge the cross-functional team to ensure creation of industry leading products
Analyse and report category business performance to ensure achievement of category KPIs
Positively represent the category both internally and externally
Work with the CtC (Concept to Consumer), Brand Marketing and Sports Marketing teams throughout the season to define strategic marketing direction
Be a competent partner for category and ranging discussions with markets and retailers
Define projects to optimize category performance and steer to conclusion
Build an understanding of product information systems and the interlinking functions – clarity on respective timelines
Manage a team to create industry leading products
In-depth knowledge of respective product category
Advanced analytical skills, be solution driven and result oriented, strong business orientation
Ability to thrive in a fast paced environment
Profound consumer, market and retail knowledge especially in regards to different needs of different countries/ regions
Step up to conflicts and work towards a diplomatic solution
Execute change management
Cooperate effectively to maintain and develop trustful relationships
Passion for Sports
Minimum of 7 years Product Marketing experience with APP, FTW , ACC or comparable background
First experience in managing and developing direct reports
PC skills (MS Office programs)

Director, Training, Electronic Payments Resume Examples & Samples

10 years’ experience in Learning and/or Organizational Development
5 years leadership experience
Experience in Contact Center environment
Experience creating learning and development approaches, leadership development, change management and organizational development initiatives
Must be flexible to work under tight deadlines
Current on leading edge learning, knowledge management and professional development trends

Senior Director, Training & Quality Resume Examples & Samples

Responsible for the overall strategy of Learning & Training, craft the optimal quality program for customer experience while leveraging technology, and provide deep business insight into each customer engagement
Design and create reports as it relates to Trainer, Trainee and Associate performance out of training
Collaborate with training organization, quality organization and Business owners on training and quality strategy for transition to production, working with the Vendor Management teams
Lead the roadmap, priorities and communications for training and quality support
Translate internal stakeholders needs into operational processes for training and quality
Coordinate and conduct key partner meetings, including QBRs with executive teams
Collaborate with internal stakeholders (divisions and national teams) to maintain oversight of all internally outsourced services
Manage outsourced service providers relationship and ensure healthy relationship
Facilitate and drive issues investigation and resolution between outsourced partners and internal business owners
Support the launching of new Customer Service locations, new programs, and new vendors on a global scale
Develop strong working relationship with training organization, quality organization, internal business owners and vendor network
Over 10 plus years of outsourcing partner management experience
5-7 years managing Quality and Training within an Outsourced environment
3-4 year experience in global operation
Minimum Bachelor's Degree, with strong preference of MBA and MA/MS
Demonstrated experience in working with and /or managing stakeholder relationships and with managing cross-functional projects
Excellent coordination and communication skills, both written and verbal
Provide a standard framework for rolling out and communicating strategy updates
Manage overall network capacity and develop future capacity planning
Manage sourcing requests from internal stakeholders on ramps for current work, new line of business, new sites, new partners, etc
Expertly skilled in building strong executive power point presentations
Advanced presentation and writing skills to support key initiatives
Ability to create and drive process standardization for training
Strong project management skills as demonstrated through successful deployments of prior initiatives
Minimum travel requirement of 50% with international travel of 30% (Role will be remote with travel)
Knowledge of COPC Standard
Cross-functional team management experience
Call Center operations knowledge
International and global Vendor Management experience

Category Director Training Resume Examples & Samples

Obtain and deliver consumer insights into the global process to deliver local relevant product
Own and deliver the NAM GTM strategy against global priorities and lead merchandising team to bring strategy to life
Collaborate and align with Global on product range build, assortment strategy to create accountability
Prepare the line for go to market excellence, including system, catalogue, and web text maintenance
Ensure category and account objectives are met
Develop ongoing marketing/product strategies
Build assortment plans for the global region that provide clear product direction and information to the global product team and supporting departments
Develop category initiatives in order to meet key commercial goals
Collaborate in preparing communication concepts for the category
Build market/retailer network to maintain trend and product awareness
Present ranges internally and externally (to key retailers)
Continually monitor and analyze product range and sales results to determine products that maximize profitability/productivity
Manage the process with effective communication and action steps in order to achieve margin, profitability, and acceptable inventory levels
Manages merchandising resources, ensuring organizational efficiency through appropriate motivation, training and development of direct report(s)
Work with field marketing teams, as needed
Track multiple projects from brief to retail purchase
Strong consumer understanding and ability to interpret insights against strategy
Ability to provide merchandising leadership, including ability to manage/mentor team
A thorough understanding of customer markets and trends
Strong analytical and planning skills
Ability to travel both domestically and internationally as needed
Seven (7) years sports or other product marketing or related experience
International experience preferred

Director, Training Resume Examples & Samples

Develop assessment and development strategies to continuously improve the performance of the Facilities Management staff
Ensure standard work practices by providing facility and systems training and knowledge transfer
Gather voice of our leadership and clients to identify skill gaps, build training and provide development opportunities for our managers
Create a systematic approach to designing training across a myriad of business lines and for managers at various levels of experience, balancing traditional classroom delivery with virtual methods
Combine adult learning theory and research with the practical needs of the business, people, client and culture
Maintaining a contemporary view of adult education practices by researching new training techniques to deliver a program and process including determining the best means for implementation, which may include train the trainer, leveraging subject matter experts or external resources
Help drive continuous learning culture by utilizing multiple disciplines like surveys, assessments, social media, cohort groups, tools, job aids, etc
Demonstrate leadership to influence others, engage and inspire, proactive collaboration, build talent, communicate effectively and build strong relationships
Demonstrate the ability to be strategic as well as tactical down to the individual needs analysis level as well as system administration level
Contribute to the annual management plan and support performance in key performance indicators as identified by client
Support timely submission of monthly/quarterly/annual reporting appropriate for the client Manage Q-Metis, TPC, Cornerstone and other systems in support of on-account learning programs
Bachelor’s degree in Engineering or Business Administration or equivalent work experience with emphasis in learning program development; MBA desirable
Preferred experience in manufacturing, critical environments or material handling
Minimum of ten years’ experience in technical instructional design experience, relevant industry either in the corporate environment, third party service provider or as a consultant in a role with broad responsibilities
Strong competency in being strategic (planning and program development) as well as tactical (understanding local and systemic needs)
Strong interpersonal and supervisory skills
Strong presentation skills Knowledge of real estate, material handling/ conveyance, accounting and building systems helpful
Ability to thrive in ambiguity and changing priorities – can navigate through a complex, multi-faceted organization with multiple stakeholders
Excellent communications skills

Director Training Resume Examples & Samples

A strategic understanding of the payments industry and FDC organization
A strong knowledge of GBS and GFS Operations
Track record in designing and executing successful training programs and familiarity with traditional and modern training methods(on-the-job, e-learning, classroom training, blended training solutions, workshops etc)
Strong execution skills; ability to work simultaneously across multiple priorities, timelines and stakeholders
Excellent interpersonal skills, proven relationship management skills, ability to network to get the job done within a matrix environment

Director, Training Innovation Resume Examples & Samples

Ensures that comprehensive technology related training and curricula development is created & delivered to support and align HP Company goals and priorities. Training content to be developed and delivered for either live or virtual execution
Responsible to ensure all platform and dashboard related content is developed, approved, delivered and measured for targeted customers
For some platforms (i.e. dashboards, Veeva, Vault, etc.), the development of those tools and the content are owned by other functions within BI (i.e. Analytics and Insights, Marketing Operations, etc.)
Therefore, this requires the TI Leader to have in depth understanding of the business strategy and content related to these dashboards/platforms in order to lead the team to develop the training content that is relevant and impactful (not just technology but how to apply content via the technology)
Responsible to ensure development, approval, delivery and measurement of all technology related training as a component of new hire training, POA training and launch related training
Rigorously evaluates all HPT&D and customer requests regarding technology related training requests
Appropriately inquires and challenges key stakeholders (i.e. including Area VPs, Marketing TA VPs & FBM ED), customers and vendors on training requests and clearly communicates risks and benefits as part of determination for implementation
Uses appropriate interpersonal styles to work collaboratively with colleagues and team members to achieve departmental objectives. Helps to overcome barriers and facilitates change/change management as directed by management. Monitors progress against MAG goal expectations and addresses performance gaps in a timely manner. Fulfills team responsibilities and demonstrates a personal commitment to accomplishing departmental objectives
Continuously researches and identifies the latest learning technology solutions, best practices and standards to incorporate and/or maintain quality educational based training solutions
Carefully evaluates impact and effectiveness of developed and delivered technologies for training
Ensures ongoing familiarity with customer needs to evolve existing class content and develop new content
Accountable for coaching and supporting the Training Innovation training Team Members in the design, development, delivery and evaluation of training, as well as in the operations and administration of existing learning technology solutions
Ensures application of best practices, consistent business processes and collaborative skills
Ensures cross training (TTT) for Training Innovation Trainers on additional skills for delivery of that content in such classes as Veeva Training, Health System Dashboard or 4Sight Training
Creates implementation timelines and adapts deployment of personnel or vendor/contract support as needed to support operational objectives. Supports the developed strategies and tactics as agreed to by Human Pharmaceuticals Leadership and Executive Director, HPT&D
In addition to learning technology expertise, the Director, Training Innovation will assign customer responsibility across Training Innovation Training Team Members and ensure intimate knowledge on the strategic intent of that team, the customers they engage with and the tools and materials they use in order to define their training needs in an ongoing fashion
This will require the Director to develop a solid network of internal customers and stakeholders and use this network to advance training initiatives and overcome challenges/barriers to training execution
Accountable for developing the internal HPT&D budget requirements for Training Innovation and executing within that budget for all requirements
As part of geographic support, The Director, Training Innovation will ensure Training Innovation geographic operational support which may include the following
Oversight/maintenance of multiple rosters and custom spreadsheets for BIPI customer facing teams, including contract sales organizations if applicable as it relates to training requirements
Creation of special reports upon request to identify specific training given and/or required to each customer facing team
Maintenance and update to testing system by creating student groups, testing windows and assignment instrument sets
Ensures comprehensive testing of all eLearning modules
Creates and maintains assignment profiles in LOS to ensure that accurate learning is assigned correctly to the sales force when applicable
Manages communication via HPT&D e-mail box

Associate Director, Training Resume Examples & Samples

Plan, develop, and provide training and development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops
Confer with management and conduct surveys to identify training needs based on projected production processes, changes, and other factors
Supervise training team and manage the team performance to support business requirements
Prepare, control and monitor training budget and cost review for department
Perform other tasks as required from to time
Minimum Bachelor Degree holder with Business Administration or related field is preferred
Industry related credentials or designations are preferred
Experiences in training or people development role for at least 5 years or more
At least 2-3 years in supervisory and management level
Knowledge in selling process and insurance products will be an advantage but not a must
Good interpersonal, analytical and communication skills

Director, Training Education Services Resume Examples & Samples

Build a sustainable business and seek to enhance the education offerings that can be delivered from the PAREXEL Informatics Institute
Develop a global, cross-functional education organization that has clear succession for the employees
Manage and lead the proposal process for education offerings
Develop pricings models with appropriate individuals for new offerings
Undertake the full range of duties relevant to the leadership, management and development of the team to ensure their performance meets and or exceeds both the business and their own personal goals/objectives
Maintain a positive, results orientated work environment, building partnerships and modelling teamwork, communicating to the team in an open, balanced and objective manner
Participate in formal staff review processes e.g. performance and salary reviews to corporate standards and timescales
As required, resolve escalating client specific issues requiring senior input and follow through with the client. Ensure adequate issue resolution occurs at the appropriate level throughout the organization
Specifically promote the timely follow-up and closure of all client complaints, CAPAs and audit findings (internal and external) that are assigned to Client Services and ensure staff members adequately support resolution with appropriate and professional communication to clients and other company departments as necessary
To be able to manage the client expectations in line with PAREXEL High Performance Culture
A flexible attitude with respect to work assignments and new learning
Ability to manage multiple and varied tasks with enthusiasm and prioritize workload with attention to detail
Knowledge of the biopharm drug development processes specifically relating to clinical trial execution and application of technology to support study workflow
Extensive knowledge of the end to end training cycle from Analysis through to Evaluation
To be able to analyse, plan, prioritize, develop and deliver training development projects to multiple groups, ideally with experience in product training
Excellent written and verbal English language
Adequate experience in either the execution or support of clinical trial programs supporting biopharmaceutical research
Prior supervisory experience at departmental level that is sufficient to demonstrate aptitude for team management
Sufficient experience within a ‘service organization’ providing services into clinical trial organizations as well as biopharma companies to be able to articulate understanding of the importance of the customer experience
Prior role(s) that has required extensive collaboration internationally both with customers as well as internal functional areas both within and external to PAREXEL Informatics
Experience managing and leading global Training programs in Technology

Director, Training Operations Resume Examples & Samples

To extract and review appropriate system CRM data to monitor and drive client solid engagement activity with appropriate team members in an effort to support overall client retention goals
To extract and review appropriate software application and CRM client usage activity to drive at risk activities across team
To work closely with Performance Managers to execute against data findings
To manage PM mentoring function including:-

Director, Training Resume Examples & Samples

Internal communications and change management initiatives from the department
Vendor and budget management
Manage and develop team of direct reports including approving expense reports, conducting regular one on one’s, auditing all work product, conducting stake holder meetings, and providing timely feedback
Bachelor’s degree from an accredited college or university required
2-5 years of experience as a training manager
Operational experience preferred
Demonstrated leadership abilities
Strong verbal, listening, written communications skills required
Strong aptitude for training
Position is based out of the Valeant home office in Bridgewater, NJ

Director, Training & Development Resume Examples & Samples

Responsible for the effective development, coordination and presentation of training and development programs for all corporate-office employees
Collaborate with training team members in Commercial to ensure cohesive and consistent messaging of training initiatives, collaborate for the implementation of cost-effective solutions, and promote Company’s focus on professional development
Partner with functional leadership and HR Business Partners to assess company-wide development needs to drive training initiatives
Develop a plan to identify and assess the skill sets and attributes of top talent and design development programs that will encourage their growth to become leaders of the Company
Responsible for the development of career management and succession planning process and framework to provide opportunities for employees to grow and to ensure the on-going availability of leadership talent to sustain current / future company growth
Designs and develops curriculum and learning programs for internal processes and or training initiatives as needed for the business
Participate in the development, planning and execution of a comprehensive employee engagement strategy
Create, implement, and administer the survey process and metrics that will enable the engagement program
Develop communications platform that will cultivate an engaged and informed employee base. Use platform to introduce new programs and initiatives, reinforce existing programs and initiatives and spotlight employee success
Maintains knowledge of best practices and organizational culture in order to develop and deliver targeted and effective employee engagement programs and initiatives
Bachelors Degree required (Human Resources, Training, Organization Development, Business or other related field), advanced degree preferred
8+ years training and development experience; including leading talent management, organizational development and training
Demonstrated success in building a corporate training and development program
Experience in executing employee engagement initiatives
Proven ability to architect an overall training and development strategy through to tactical execution
High proficiency in using multiple and innovative training delivery methods and mediums to include on-line tools such as webcasts, podcasts, and eLearning
Ability to gain support and acceptance for communications, strategic messaging and training initiatives at all levels
Strong project management skills (the ability to document and communicate project plans, monitor work in progress, achieve project milestones/end results for others to understand)
Demonstrated ability to create high-quality, high-impact, professional learning & development programs
Experience in group facilitation, coaching and leading teams / organizations in performance improvement strategies that result in higher performance

Associate Director, Training & Policy Resume Examples & Samples

EPoD Training Portfolio
Master’s Degree in International Development, Public Policy or Administration, Economics or related field
Minimum of 9 years of directly relevant experience
Coursework in empirical methods, including econometrics and economics
Must have ability to integrate economic concepts, research and policy issues into coherent and effective written and teaching materials. Excellent writing skills, especially for public dissemination. Including impeccable grammar, spelling and language facility
Strong leadership and supervisory skills, with the ability to see work products through to completion, coordinating all inputs and stakeholders, as needed
Be well-organized, able to prioritize and manage multiple assignments simultaneously, with strong attention to detail
Progressively senior management positions in international economic development, ideally in a research university environment
Experience in designing training courses or class content for economics-based topics in international development
The position requires strong interpersonal skills, the ability to interact well with faculty, staff, students, and research partners in developing countries
Experience in financial management and field research
Experience managing a team
Willingness to travel to international destinations

Director, Training Operations Resume Examples & Samples

10+ years’ experience in similar role/background
Demonstrable background in working in/with large teams
Degree or equivalent
Must be fluent in Microsoft Office – excel critical
Must be self-driven, motivated and thrive on delivering results
Having a ‘hands on’ mindset and being willing to ‘dig in’ to the details approach is critical for this role
Must be able to effectively influence at all levels and across different backgrounds
Must have effective communication skills both verbally and in written form

Associate Director Training MH EOA Resume Examples & Samples

Interface with directors/managers of other DDSO units of Workforce and Talent Management in order to support initiatives affecting recruitment/onboarding/.retention of new employees and a workforce of existing employees who effectively deliver services in concurrence with OPWDD mission
Communicate with State Operations managers, including DDSOO Directors, managers of Safety, Business Office, DDRO, HRMO, ITS to determine workforce needs in a rapidly changing regulatory and organizational environment
Dialogue with State Operations managers in order to find effective local implementation strategies for GOER, OPWDD and Federal statewide training initiatives
Monitor compliance with OPWDD, GOER and other required trainings and follow-up with managers and staff who have not achieved compliance goals
Manage budget of the Training Department to effectively use available fund to deliver required, supplementary and professional development opportunities to DDSOO, DDRO and Central Office and administrative/support staff
Direct and indirect supervision of lower level training and clerical staff; set direction for method by which Training Department will assist agency in meeting mission of quality, self-directed, service provision for people with developmental disabilities
Works with ITS managers and Central Office Training staff to use technology effectively to deliver content in a 24/7 organizational environment across large geographic catchment areas comprised of state operations and voluntary agency staff

Director, Training Delivery Resume Examples & Samples

Manages a team that supports overall Cox Business and Cox Media strategy for sales performance, service delivery, customer care groups and advanced product deployment and related learning plans
Oversees the day to day training logistics and resources to ensure offerings are scheduled and resourced appropriately
Oversees the quality of all classroom and technology-based operations training activities, including student assessments, content delivery, and deployment of all related training materials including virtual classroom learning and self-paced web-based training for operations and sales training topics
Provides feedback to the business, learning strategy and curriculum design on curriculum, delivery methods, activities and assessments based on student performance in the classroom
5 years managing a learning function with direct reports
5 years of sales and customer experience in a business to business or media sales environment
Ability and willingness to travel - 30% of the time

Business Unit Director, Training Resume Examples & Samples

Directly contribute to the global strategic planning by providing US market Business Unit input
Develop a complete 3-5 year plan for the BU based on the adidas Group Strategic Business Plan, the respective Global BU's and market strategic plan across merchandising and brand activation
Provide direction and empower the BU Brand Communications Director in strategic planning and execution of all brand activation activities in the market place
Approve SMU briefs from Concepts-to-Consumer into the Global BU
Consolidate inputs such as commercial trends and incremental business opportunities, and the effectiveness of CTC concepts and Brand Activation plans, and provide it to the Global BU. Develop Market-specific initiatives (e.g. event activation), where required and approved by the Global BU
Ensure BU global range is executed with excellence and optimized in the Market, including its sub-units
Continually analyse sell-in, sell-out ROI of communication investments, to ensure they meet the financial expectations set out in the short- and mid-term goals across all channels, and sub-units within the Market
Develop an annual marketing plan for the BU across the entire Market
Manage the BU P&L and all Marketing related inputs (e.g. pricing, FOB, MWB)
Support and steer the Brand Activation team in relation to the Category-specific activation
Create a brand activation plan that includes Sports Marketing / EIM invest/ divest and ensure asset inventory is effectively utilized
Provide a clear vision and direction with relevant objectives and KPIs
Look for opportunities to provide cross-functional experiences to identified high-potential talents from both, in and outside of the team
Advanced cross-functional Marketing knowledge and Market experience in sport and/or fashion/lifestyle categories (sporting goods industry preferred)
Consumer-focused with deep product and range understanding and the ability to balance Brand and Commercial priorities to build channel- and consumer-specific activation plans that meet KPI targets
Advanced user of MS Office suite of products
Strong presentation, planning, and analytical skills
A thorough understanding of consumer markets
Bachelor’s degree (B.A.), with an emphasis in Marketing/Business preferred, and
Eight (8) years sports or other product marketing or related experience, 5 years at the managerial level in the Sporting Goods Industry
Equivalent combination of education and/or experience may be substituted for degree

Senior Director, Training Delivery Resume Examples & Samples

Undergraduate degree required, advanced degree preferred
Minimum of five years of experience
Experience facilitating training in virtual and traditional classroom setting required
Experience in the real estate industry and/or strong working knowledge of real estate industry and practices required
Experience in the sales learning/training space required
Proven success coaching and developing direct reports
Experience using a variety of training delivery methods and technology applications including but not limited to Adobe Connect, Cisco WebEx, Microsoft Lync, Jigsaw, apps, webinars, eLearning, blended learning and custom platforms
Expert negotiating and strategic thinking skills
Ability to travel up to 40% domestically (minimal international as needed)
Develop delivery strategies for each new program launch and/or initiative, inclusive of all learning solution certification processes
Collect data and analyze program performance to determine if planned resources are sufficient to accomplish assigned goals and objectives; propose resource adjustments as required
Support the organizational training and development strategy and vision, and create an action plan to deliver dynamic learning programs through various delivery methods and platforms
Collect resource information and compare it with historical or industry data to develop or update current and future component or group resource requirements
Develop productive working relationships with the instructional design and development team and serve as subject matter expert on learning solution delivery methodology
Work with all trainer levels to further develop their skills, execution respective to delivering content
Establish and use rapport within the organization to present points of view that persuade others to shift their thinking and action
Demonstrate strong organization and time management skills
Resolve scheduling conflicts
Stay up to date with industry delivery methodology and standards, approaches and techniques
Communicate any risk or issue that may hinder or impede the success of the trainers, skill development of the learners, or future business with customers
Ability to travel up to 50% domestically (minimal international as needed)

Director, Training Design & Development Resume Examples & Samples

Direct the implementation of training curriculum standards and guidelines, as well as policies and procedures related to various training and educational programs to support business goals and initiatives
Plan, design, develop and manage on-line and webinar course development and update as needed
Deploy training programs planned and implemented
Seek to become a content expert and source of information
Collaborate with departmental leaders on instructional needs and initiative support
Provide professional and technical support and training to field and corporate staff
Ensure training programs support the changing needs of the business and industry
Ensure all new and existing programs support organizational culture and structure
Perform other duties as assigned my management
Experience with curriculum design, delivery and maintenance, in both instructor-led and eLearning methodologies
Must be proficient in SharePoint
Must have demonstrated experience in site administration, building content and developing curriculums within LMS systems; Cornerstone, CourseMill, Success Factors
Organizational and time management skills to prioritize workloads to meet time sensitive deadlines required
Must be results-oriented with the ability to change priorities as needed
Proven client management skills; experience with building effective relationships, credibility and rapport with business partners and leaders in a corporate setting
Strong attention to detail required
Must have a strong ability to use good judgment in recognizing scope of authority and urgency
Ability to work in a fast-paced environment and multitask on many different projects concurrently
Five to seven years of related experience required in instructional design, implementation and multimedia e-learning development
Minimum one year experience leading a training / development team

Director, Training Resume Examples & Samples

Responsible for the compliance training
Maintain an understanding of current and applicable governmental regulations as they apply to various regional operations
Prescribes and conducts remedial training, if necessary, for individuals at railroads responsible for managing compliance
Conducts efficiency testing to determine the effectiveness of training and to monitor compliance
Assists in implementing company policies and procedures as they pertain to the operations department
Participate on Corporate Compliance team monthly calls, quarterly region visits and assist Corporate Compliance with annual regional audits
Generate reports relative to training matters
Review and audit training records to ensure they are complete and accurate
Preferred, 5 years’ experience in the railroad industry
1 year or more supervisory experience
Certified locomotive engineer and certified conductor with experience in both preferred

Director, Training Resume Examples & Samples

Manage staff in accordance with organization’s policies and applicable regulations. Responsibilities include planning, Assigning, and directing work; appraising performance and guiding professional development; rewarding and disciplining employees; addressing employee relations issues and resolving problems. Approve actions on human resources matters
Develop strong and effective team relationships with HR specialist functions/Centers of Excellence, e.g., HR Generalist, Compensation, Staffing, HR PSC, Finance PSC
Partners with other L&D functional areas to ensure quality delivery and outcomes that are in alignment with strategy and design
Contribute to the L&D vision, strategy, and long and short term plans/goals and ensure effective implementation in assigned geography and/or business line
Lead project teams and/or task forces to improve L&D capabilities and performance through high quality training, consulting, and business process re-engineering
Direct and provide high level training design, delivery and consulting, as needed, in an assigned geography or business line
Oversee and direct course evaluations and recommendations that are identified and rendered to training line management for continuous improvement to the learning programs
Where function dictates, consult with business units and performs assessments around specific business performance- related issues; propose solutions and brings the resources of the L&D/HR community together to resolve
Ensure the provision of timely employee-related information to management teams as necessary
Provide advice, guidance and direct support on all aspects related to people management to senior management
Where function dictates, assist managers with conducting talent review and succession plans at the middle manager level
Keep current on trends and developments in the fields of training, performance improvement, organizational learning, and maintains/builds contacts with training vendors/training professionals
Provide input to the functional training budget and manage expenses within budget allocations
Bachelor's degree from an accredited college or University required
Minimum of 10 years experience in training assessment, design, facilitation, delivery and evaluation experience
Minimum of 4 years of direct line management experience
Experience operating with senior/executive management teams; or equivalent combination of education, training and experience required
2 – 4 years direct sales experience and / or 2 years sales management
RN or similar professional medical certification (RpH, PharmD, MD etc). preferred
Expert knowledge of organizational development principles and methods
Excellent interpersonal, project management, organizational and leadership skills
Excellent coaching and counseling skills
Excellent problem solving and critical thinking skills
Strong listening and diagnostic skills
Good computer skills, including Microsoft Office applications and HRIS applications
High degree of discretion and confidentiality
Ability to work within a matrix team environment
Ability to lead, guide and motivate staff to achieve desired results
Ability to establish and maintain effective working relationships with coworkers, managers and clients

National Director, Training & Development Resume Examples & Samples

Accountable for the successful deployment of onboarding and development training through the AU Institute
Responsible for travel required for training delivery and operational support
Accountable for the design, delivery and measurement impact of national training programs
Responsible for training and related project management for company acquisitions
Responsible for serving as internal technology expert for all systems used by T&D and operations personnel
Provide support to Field Training COE
Responsible for the support of business growth efforts through new business presentations, transition support and client retention activities
Manage, develop and create content for training programs in support of company initiatives, large prospects and all company operators
Provide operations subject matter expertise to the Training and Development team
Consult with senior leadership on the coaching and development of managers with identified performance gaps
Meet monthly, quarterly and/or yearly objectives as set by the VP/ Training and Development
Work with all levels in the organization to identify, analyze and solve problems and create opportunities for continuous improvement
Maintain confidentiality of all information and data
Travel to client locations and branch offices to provide operational support, as needed
Excellent interpersonal and communication skills, including highly effective written and oral delivery
Proven track record of positively influencing teams and their leaders
Optimistic
Ability to connect and engage with all teams at all levels and treat everyone as equal
Minimum 4 years experience as a supervisor of people
Minimum 2 years in developing and presenting training programs preferred
Experience managing Safety, Security, Law Enforcement or military preferred
Proven and demonstrated experience with Microsoft products, to include Powerpoint, Word, Excel and Outlook
Internal candidates must have fluency in Allied Universal systems
Ensure compliance with fair employment practices as defined by the organization and in conjunction with federal, state and local regulations
Ability to lift items of reasonable weight like those associated with packing and shipping
Ability to work in a team-oriented environment and to help identify and solve problems
Ability to get along with other employees, follow directions, works under stress and continuously improves
Financial aptitude
Capable problem solver

Director, Training & Sales Support Resume Examples & Samples

Direct, create and lead the PMA field training and sales support vision and strategy, and lead execution to achieve annual and three year goals for new certified agents, average agent productivity, and new product and technology sales growth targets
Develop and communicate training and sales support strategies, initiatives, and results across the field, PMA and WN/CNO organizations
Lead team development and management of the PMA "Play Book" and sales support programs, ensuring timely and effective execution of the programs, with adherence to sales quality compliance, to achieve targeted results. Examples of PMA agency-specific programs include: a) New Certified Agent Development, b) Field Sales Technology Training & Adoption, c) New Product Roll Out & Sales Promotion, d) Field Leader Development - e.g., 212 and D2R, and e) Social Media & Other Sales Support (promoting the PMA opportunity)
Lead cross-organizationally and work in concert with Operations/Recruiting/Marketing/Sales Support/Legal and other functional leaders across PMA/Washington National/CNO and senior field leadership to garner resources, prioritize, develop and deliver PMA training and sales support initiatives
Lead the functional team with clear performance management and other associate leadership responsibilities, including ensuring the team has a high level of expertise in PMA/WN products, field sales technology, and PMA policies/procedures as required to effectively deliver high quality training and sales support to the field
Develop and manage the annual department budget, including purchase of data, tools and programs, with a focus on the optimizing return given a large training and sales support budget

Director, Training Delivery Resume Examples & Samples

10+ years of experience required in related field (training, leadership & organizational development, human resources)
Ability to think strategically while also seeing things through with flawless execution
Strong analytic and diagnostic skills and a data-driven and metrics-driven approach
Demonstrated ability to influence and obtain buy-in from stakeholders at multiple levels of an organization
Ability and willingness to travel between offices

Director, Training & Compliance Resume Examples & Samples

Implementation of Clinical operations training program and adoption by all US Clinical Operations functions
Quantification and tracking of Clinical Operations compliance with departmental SOPs and regulatory policies
Compliance program for issue management, prevention, and detection
Monitoring of process related quality and effectiveness checks in critical CO processes within trial execution
Liaison to Quality for
Ability to strategically influence at the executive level
Demonstrated ability to collaborate and influence cross functionally
Demonstrated ability to collaborate and influence globally
Ability and experience collaborating and delivering in a complex matrixed environment
Demonstrated competency in developing and implementing strategic plans
Deep understanding across Clinical Operations
Proven ability to delegate and empower others

Associate Director, Training Delivery Resume Examples & Samples

Provide primary facilitation, instruction and support for Essentials of Success Course (ESC), Advanced Success Course (ASC) and Professional Development Course (PDC)
Provide Vice President, SalesForce Development (SFD), complete annual Training Delivery Plan to include ESC, ASC, PDC, FEMT and any additional courses that might be necessary
Perform regular field office visits to maintain sales/business process currency as well as to validate current SalesForce Development (SFD) curricula and tools
Review & update the forms & literature that support the sales/business process
Update SFD program curricula and courseware for currency and efficacy to include incorporating feedback from Field Training Needs Assessments
Train facilitation skills to SFD department personnel in order to provide a redundant training delivery capability
Serve as Home Office (HO) SalesForce Development Training SME for field-related projects, initiatives and software development and participate in related focus groups
Offer support to HO programs that require Advisor experience
Assist Vice President, SalesForce Development, with project management responsibilities and technology initiatives for improving training materials
Familiar with a variety of the field’s concepts, practices and procedures and relies on extensive experience and judgment to plan and accomplish goals
Leads and directs the work of their team
Supervise the Training Delivery Team personnel to include Senior Training Operations Specialist (STOS) and the Event Registrar & Coordinator (ERC)
5 years relevant experience to include: Large Group Instruction, Training, Teaching and Financial Planning. (2 years PREF.)
Successful First Command Financial Advisor. (2 years PREF.)
Must be self-motivated, results-oriented and able to execute duties superbly with minimal supervision. (REQ.)
Must demonstrate robust leadership skills or possess strong leadership potential in a team environment capable of integrating diverse personalities, attitudes and ideas among facilitators, developers and support personnel. (REQ.)
Must have superior interpersonal skills and be able to contribute effectively as a team member of SalesForce Development and Field Recruiting & Development. (REQ.)
Must have superior written & oral communications skills as well as outstanding large audience (25-250) presentation skills. (REQ.)
Must be available to travel approximately 10% of the year for field office visits (REQ.)
Experienced in developing comprehensive financial plans. (PREF.)
Must be able to effectively design, produce, edit and review learning objectives and training curriculum in a financial services context. (PREF.)

Director, Training Manager, EAB Commercial Resume Examples & Samples

Partner with EAB commercial leadership to set training philosophy and strategy for the year
Serve as dedicated trainer to early career staff in the EAB commercial organization, supporting approximately 40-50 staff
Identify skill development trends across new talent
Assist with ongoing skill curriculum design and implementation of training across the commercial organization
Manage quarterly and annual training days, executing on vision of training day and building out curriculum
Bachelor’s Degree from an accredited college/university
Must possess a minimum of 5 years of post-undergrad experience in at least three of the following
Presentation experience
Consulting experience
Proven ability to meet and exceed goals
Proven negotiation and persuasion skills
At least 2 years of previous experience in a commercial role
Previous health care or higher education industry experience
Previous training or management experience
Ability to motivate, coach and manage new talent
Demonstrated ability to use active listening to diagnose a problem and map a solution in the moment
Demonstrated creativity and initiative when it comes to problem solving and/or project ownership
Resilience and comfort with ambiguity – ability to be flexible and adaptable in a changing environment
Consultative-based sales experience

Director Training & Development Resume Examples & Samples

Responsible for human capital effectiveness through enterprise-wide learning and organizational development strategies and priorities
The leader will work closely with leadership and HR to identify root cause needs and develop solutions for improved organizational performance
Design of in-house, and with expert third parties, a solution which included a blended approach to learning such as coaching, classroom training, action learning, and e-learning
Delivery of blended training solutions and training sessions such as New Hire Orientation, Leadership Development, New Manager trainings, Cultural Training, Continuing Education, Monthly Manager trainings, Leadership Development, and other training programs as identified
Collaborate with leadership and HR team members to identify and/or develop training mapping to overall job family facilitating career progression
Management of the training budget
As the role grows, build, manage, and oversee the development of a training team
Bachelor’s degree in Business, Human Resources or related field or the equivalent work experience
10+ years of training and development experience including design and development
3+ years in a supervisory or management role
Experience in building/expanding talent management capabilities
Professional certification(s) such as: CPTM, CPLM, CPTM, CTDP, or CTP

Director, Training Resume Examples & Samples

Oversee national training plan for development including strategy, leadership and training needed to achieve revenue goals
Oversee training program for Constituent Events, Walk to End Alzheimer’s and other development areas including training, resources and strategies for Chapter network and volunteers
Work with field leadership and functional leads to identify and implement trainings for staff and volunteers
Serve as a critical member of the annual Leadership Summit planning team including production and manage run of the show
Manage the run of the show for Leadership Summit
Manage development and delivery of comprehensive training curriculum, including but not limited to, web-based tools, on-the-ground specialty programs, and teleconference sessions
Develop comprehensive trainings and resources needed to train and coach chapter staff and volunteers to meet goals
Work with Advisory Councils for Walk to End Alzheimer’s, The Longest Day and RivALZ/BvB on training implementation
Work with Walk to End Alzheimer’s, The Longest Day, BvB/ALZStarz and Reason to Hope functional leads to ensure trainings, resources and strategies are developed and implemented across the chapter network and volunteers
Work with the Walk to End Alzheimer’s and The Longest Day national and global teams to ensure consistency in training and support to these important revenue partners

Director, Training & Education Lifespa Resume Examples & Samples

Six years training/education and project management experience
Experience managing multiple business locations
Five years of leadership experience
Excellent business & general management knowledge
Ability to learn & move quickly in an ambiguous environment
Desire to be a player-coach: directing, doing, executing, leading
Ability to effectively manage tight deadlines independently and within a team environment
Knowledge of operational budgets and PNLs
Must be able to travel up to 25% to meet business objectives
Knowledge of standard office procedures, computer and computer software

Director Training Resume Examples & Samples

Creating, implementing and executing talent development strategies and high potential development programs, including partnering with the corporate talent development team and HR business partners on key talent and leadership development programs
Continually assess marketing development needs and gaps and collaborate with internal marketing team members to design, implement and manage new development programs and evolve those in place to build skills/capabilities and bridge gaps
Continue to lead and develop the training program for the development of Global Marketing & Communications specific skills and competencies. Identify and manage the partners that help deliver the program
Partner with the Talent and Organizational Development team to create and implement enterprise learning and talent initiatives (‘Manager Essentials’ Career Path) which are integrated with Ecolab's leadership model and build strong developers of talent to strengthen our marketing organization and feed our leadership pipeline
Change Impact Analysis – identify, define, and develop plan for organizational changes resulting from new processes and systems especially key marketing strategies such as transformational leadership in innovation and digital strategies
Confident, secure and self-aware; willing to ask questions and learn versus telling and doing
Ability to understand a company's business priorities and culture and present a compelling business case for recommended development initiatives
Demonstrated experience in measuring and communicating success of marketing and leadership development approaches and in using results to increases effectiveness and value of solutions
Highly skilled at partnering with business leaders and HR on needs assessment, design, delivery and implementation of marketing development and application exercise type training (“hands-on learning”) solutions
Ability to collaborate with business and HR leaders, influence and drive change
Excellent project planning skills and will have demonstrated an ability to determine and deploy the resources required to achieve goals in the most efficient and cost effective way
Ability to manage budgets and deliver programs within budget
Practical experience providing feedback to individuals at all levels
Project a professional image; possess competence, stature and presence to quickly establish credibility within the organization with unquestionable integrity and trustworthiness
Interpersonal relations and communication: candidate must demonstrate excellent oral, written, presentation, and group facilitation skills; ability to manage a variety of constituencies, internal and external
Excellent problem-solving capabilities: Intellectually resourceful; possessing sound judgment and keen discernment; strategically-focused
Excellent organizational skills including a strong orientation for results and ability to handle multiple projects and timelines
Bachelor's degree in Business, HR, Training, Organizational Development or a closely related discipline
10+ years of experience working with training / talent development programs
Strong communication, presentation, leadership, coaching and feedback skills
Experience or knowledge of marketing in a B2B organization
MBA or Master's Degree in Organizational Development preferred
Experience with or certification in the Lominger Architect

Associate Director Training & Development Mult Accts Mgr CGC Resume Examples & Samples

Keep abreast of the current trends in the pharmaceutical industry to stay current on the latest clinical information related to the brand
Plan, develop, and deliver training and development programs that align with product strategies to the Corporate and Government Customers (CGC) field force including building Phase 1, Phase 2, advanced training and POA training as required
Communicate and interact with CGC Team members, Management, Marketing, Medical, Global, Brand Teams and others as appropriate regarding changes, upgrades and training curriculum
Build FAQ’s and other training based on needs of the CGC and Sales organization by aligning and individualizing managed care training tactics and marketplace opportunities to increase knowledge and understanding of key concepts and trends driving, prescribing and practice behaviors
Analyze training materials and make recommendations for improvements or enhancements by effectively partnering with all internal stakeholders to ensure training meets the needs of the organization. Design and deliver materials, workshops and skill training around managed care, market access, cost containment strategies and healthcare trends
Ensure all materials are LMR (Legal, Medical and Regulatory) reviewed and approved. Works closely with the LMS team ensuring home study and continuous learning materials are assigned appropriately and completed
Manages projects and resources ensuring vendors meet timelines and deliver appropriate materials
Be a strategic business partner with the Brand and CGC Teams
Support product access through appropriate and effective managed markets knowledge and skills training, GPO, pharmacy segments and in the areas of contracting, negotiations, pharmacoeconomics and strategic business planning
Some travel
Brand Experience
Managed Market or Corporate & Government Customer Expertise