Training Lead Resume Samples

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B Labadie

Bryana

Labadie

85193 Una Stream

Los Angeles

+1 (555) 593 6071

85193 Una Stream

Los Angeles

Phone

p +1 (555) 593 6071

Experience Experience

New York, NY

Training Lead

New York, NY

Rohan-Cartwright

New York, NY

Training Lead

Obtaining proposals from and ongoing management of agencies to translate and localize training materials
Establish/maintain standards for training programs and document management
Working knowledge of the Maximo and components is a plus
Working closely with Workforce Readiness Team to ensure training best practices/standards are applied to the training approach and roll out
Provide support to the client at all levels of the organization
Assist in registering attendees for learning events and manage attendee status and changes either in a learning management system or in off-system documents
Work with the Global Training Coordinator to schedule learning events, including but not limited to facilitated in-person sessions

New York, NY

Sales Training Lead

New York, NY

Rutherford, Bode and Ebert

New York, NY

Sales Training Lead

To manage a team and budget that can effectively operationalize US sales training and development strategies
40% - Managing the U.S. Sales Training and Development team
Customer Relationship Management
Lead and manage change
Self development / Open minded and lifelong learner
15% - Developing and implementing a business planning process for all U.S. sales teams
15% - Managing the U.S. Sales Training and Development budget

present

Philadelphia, PA

Regional Partner Training Lead, Blueprint

Philadelphia, PA

Erdman Group

present

Philadelphia, PA

Regional Partner Training Lead, Blueprint

present

Work directly with internal Facebook teams and the EMEA Blueprint training team to activate and deliver in-person training across Middle East and Africa markets to supplement Facebook’s eLearning platform
Maintain a strong base of Facebook solutions knowledge and act as a training resource within sessions to deliver best-in-class education to external stakeholders
Continually work to ensure all training materials are consistent, up to date and in line with larger training goals and initiatives within the global Blueprint team
Manage and work with internal teams and any external vendors to ensure translations of training material across EMEA markets are high quality, consistent and localized
Proficiency in other European Languages, Arabic, or Turkish a plus
Competitive Salary including the following benefits apply
Closing date: 13th February 2017

Education Education

Bachelor’s Degree in Human Resources

University of Kentucky

Bachelor’s Degree in Human Resources

Skills Skills

Strong knowledge of adult learning theory, training and development methods
Ability to apply appropriate use of personal protective equipment (i.e. back belt, safety glasses), where applicable
Ability to work in non-air conditioned environment, where applicable
Ability to work variable and flexible hours including overtime
Demonstrate expert-level knowledge in planning, directing, and managing a training program
Strong organizational skills
Ability to influence, negotiate and think critically
Ability to work independently with minimal supervision
Solid Communication skills -verbal, written and persuasive
Polished and professional demeanor

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Training Lead Resume Examples & Samples

Managing a team of training professionals in support of delivery and performance support needs
Develop training professionals
Evaluate instructor performance
Manage resource capability through staffing, succession planning, performance management, coaching development, and other HR processes
Make recommendations to improve training’s effectiveness
Drive institutionalized delivery and performance support interventions that deliver specific, measureable performance improvement results
Make strategic linkages between functions to leverage business processes
Identify issues/concerns about proposed strategies and propose appropriate solutions to resolve issues
Understand the operational MIS, accesses the MIS, effectively use MIS to diagnose performance deficiencies and exercise interventions to improve performance
Network, within site and across sites, with colleagues to research issues and guide the development of training plans and resource allocation
Allocate performance support and training resources across the business in support of capacity plans and training related initiatives
Provide and/or enter feedback regarding the design and development regarding new hire or change curricula
Deliver training as needed to exempt and non-exempt learners
Own self-development and stay current with professional and industry best practices, market factors, business models, and issues
Oversee and evaluate training curricula
Oversee development of curriculum and produce non-classroom communication and training materials
Must be able to work a flexible schedule and travel will be required
Act as back up for Training Director
Bachelor’s degree and knowledge of financial services industry preferred. 5+ years management experience and 3+ years in a training and development environment required
Strong communication, time management, prioritization and organization skills
Experience leading in a changing environment
Ability to build and maintain solid business relationships
Ability to analyze and effectively utilize company MIS data to diagnose staff performance deficiencies and training interventions
Ability to delegate with excellent follow up
Expertise in adult learning methodology
Superior presentation/facilitation skills
Results driven, with a commitment to continuous process improvement and quality

Am-technology Training Lead-ny Resume Examples & Samples

Develop and deliver high quality training to our User base (one on one & group, face to face and remote)
Ensure timely delivery of training (new hire, release related and refreshers)
Work with business and IT partners to design workflow based training curriculums
Provide essential feedback on internal clients perception and usage
Suggest new ways to improve initial (new hire) and on-going PB proprietary technology
Building and maintaining excellent relationships with internal clients and colleagues
Partner with support functions to identify new opportunities
Minimum 5-10 years financial industry experience
Minimum 1-3 year working in Private Banking LOB
Extensive experience with PB proprietary technology, e.g., Workstation (PBA and IPB)
Communication - Demonstrate the ability to communicate clearly and concisely
Passion for technology and engaging internal clients in improving their day to day technology usage experience
Ability to assist internal clients in connecting process and technology
Strong financial and data analysis capabilities, with strong ability to develop and pursue business insights and hypotheses
Strong ability to create clear, concise documents (including strong Excel and PowerPoint skills)
Excellent organizational and time management skills; ability to multi-task and prioritize on the fly
Team player – flexible; able to partner with Global Technology Trainers in Americas, EMEA and AP
Self-starter with the confidence to develop original thoughts and identify business partners who can assist in work designed to drive change within the organization
Ambition to learn new training skills and gain experience in areas including learning plans’ design, course curriculums, preparation and presentation of material

Global Training Lead Fusion Program Until end of May Resume Examples & Samples

Profound knowledge of learning methods, tools and training approaches (including online) and ability to conduct training needs analysis
Ideally 5 years of experience in HR
Experience in managing projects within complex global matrix organizations and ability to effectively build relationships and communicate across functions, project teams and all stakeholders
Conceptual and project management skills
Professional and pro-active "hands-on" team player with high degree of results-orientation and ability to execute and set priorities with a pragmatic approach and paired with a good humor
Good knowledge of IT programs like Excel and Power Point
Fluent verbal and written communication skills in English and German

Knowledge & Training Lead Resume Examples & Samples

Engage key stakeholders, users and governing bodies with focus on exceptional client service and design knowledge and learning strategies that result in successful implementations and user best practices
Establish and maintain effective relationships with key stakeholders and users across Services Lines, process areas and regions, including governing bodies
Establish and maintain effective internal relationships with Finance Infrastructure and Mercury Solution Support Center (MSSC) business and IT Leads to ensure coordinated approach to key stakeholders and customers, and share stakeholder/customer feedback
Team with Mercury Program leaders to design and launch Mercury knowledge and training process
Direct Mercury knowledge and training process, including training environments, Service Now structure, uPerform materials management and document management
Team with MSSC business and IT Leads (including AMS vendor) to manage and ensure: Accurate, relevant knowledge available and easily accessible by end users and service organizations
Learning materials are current and an accurate representation of system functionality and business process. This includes user guides, quick reference materials, uPerform and Captivate video learning, and other learning guides and materials
Continuous improvement to knowledge and learning strategies and procedures
Reporting Ensure executive visibility to performance metrics and success for knowledge and training, including timely delivery, usage statistics and user/customer feedback
Financial management Assist with FY Plan and Outlook activities for the Business Change function
Monitor and report on actual and projected spend to demonstrate function operates within FY Plan/Outlook – function, portfolio and program/project levels
Process improvement Oversee knowledge and training processes to ensure effectiveness and recommend process change where required
Team closely with MSSC business and IT leaders to identify potential process improvement opportunities within the MSSC overall
Program management Conduct program/project health checks to assure program/project delivery for knowledge and training programs
People Manage the knowledge and training team to ensure development opportunities, functional alignment, and focus on exceptional client service
Ensure compliance with PMDP processes
Working with People Team, maintain role standardization ensuring alignment with competency programs and career development programs
Manage and resolve program/project prioritizations and appropriate staffing to meet deliverable requirements
Manage training environments and team with IT and business leads to ensure user access as required to support learning initiatives
Manage response to customer feedback and escalations
Monitor program/project baselines to ensure activities are occurring as planned - scope, budget and schedule
Confirm and lead risk management and issue management plans
Analyze stakeholder, network of excellence and user feedback and recommend and lead knowledge and training approach and/or strategy adjustments
Reports to the Service Excellence Lead
Design and direct development of Knowledge and training process and programs
Actively develops team members and direct reports by providing day-to-day guidance, feedback and on-the-job coaching
Actively involved in the selection process of staff members
10+ years experience, including demonstrated knowledge management and financial systems and business concepts training experience
Technical skills requirements End to end understanding of change management life cycle (Awareness, Understanding, Acceptance and Commitment – or similar models, ADKAR) and strategies to move to commitment
Experience in end-to-end financial management – plan, forecast, actual – function, portfolio and program/project levels
Very good understanding of service delivery related key performance indicators
Project delivery experience in a similar, complex financial systems environment
Instructional design, delivery and development skills
Systems documentation techniques (Information Mapping, etc.)
Knowledge management systems and techniques
Additional skills requirements Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change
Customer service excellence focus and responsiveness
Ability to deal efficiently with escalations and difficult situations/people under pressure
Outstanding time management and organizational skills
English language skills - excellent written and verbal communication
Experience managing staff, leading teams and cross-function teaming

Latam Sales Training Lead Resume Examples & Samples

Build a deep understanding of the LATAM business, clients and agencies, and partner with sales leaders to define the region/market priorities for sales training and enablement on a quarterly basis
Build relationships with sales leaders, sales teams, and cross-functional business partners (e.g., Sales Operations, Product, Marketing teams, L&D, HR) in the region to collaborate on business needs, priorities, and to balance the training cadence and sequence based on the overall global priorities and cadence of the business
Serve and manage local external sales training vendors for specific training needs, as needed
Explore and champion new ideas and experiences to improve and enhance training and learning across the region and globally
Leverage global programs to scale training across LATAM sales team w/ consistency, provide iterative feedback, while localizing content and training for sales teams needs and market dynamics
Serve as the project manager for managing the design, packaging and delivery of the training experience for LATAM
Provide ongoing feedback to the global sales training team in Menlo Park to address local regionalization and still scale best practices globally

Sales Training Lead Resume Examples & Samples

To assess the US sales training needs for the purpose of the design, implementation, and evaluation of programs that facilitate the development and continuous learning of all the US sales teams
To work collaboratively with Commercial CoE colleagues and BU key stakeholders to identify and deliver training and education related opportunities for all US sales teams
To manage a team and budget that can effectively operationalize US sales training and development strategies
To have a deep understanding of adult learning principles to create and implement effective product, disease state, and competition training programs
To have a deep understanding of selling models and to partner with the International Sales Training leader to implement a consistent selling model across all US sales teams
To have a deep understanding of sales force business planning and properly implement a standard business planning process across all US sales teams
To collaborate with Commercial Compliance Operations colleagues and Compliance officers to properly implement compliance training
To provide product, disease state, and competition training to all commercial teams and select external parties, such as vendors
40% - Managing the U.S. Sales Training and Development team
15% - Selecting and implementing a selling model
15% - Developing and implementing a business planning process for all U.S. sales teams
15% - Collaborating with Compliance colleagues and delivering compliance training
15% - Managing the U.S. Sales Training and Development budget

Service Desk Training Lead Resume Examples & Samples

Develop and maintain all training and procedural documentation relating to Service Desk with focus on delivering consistent training to local, satellite office and remote personnel
Create a comprehensive training plan for new hire Service Desk analysts, as well as ongoing training for all levels of Service Desk members
Partner with managers to deliver pointed training to address performance gaps within the Service Desk
Actively contribute to the knowledge management processes with the goal of supporting all levels of Service Desk employees
Develop strong relationship with Service Desk personnel to be the avenue for information as it relates to training and procedural development
Ensure employees participate in training as applicable to their job function
Actively contribute to the design, development and delivery of on boarding experiences and career development plans for employees
Partner with stakeholders outside the Service Desk to enhance training and knowledge
Deliver, review, and maintain training programs or training curriculum to ensure the training needs of the organization are met
Plan, develop, and provide training and staff development programs with focus on automation, consistency, and repeatability
Deliver instructor-led, web based, and self-service classes to employees ranging in skill from beginner to experience
Keep up to date and continue to learn as new products become available
Understand and stay current with company processes and procedures
Must demonstrate a positive, energetic, professional attitude toward all stakeholders
Exceptional communication skills, including both written and oral communication
Experience with documentation and presentation of technical processes and concepts
Dynamic presentation and facilitation skills and ability to present information in a clear and concise manner
Ability to document processes in a granular fashion, targeting novice audiences
Vision for automation of training procedures
Detailed understanding of Nordstrom Service Desk operations
Ability to handle multiple projects simultaneously
Self-directed and motivated to continue to learn on own
Ability to prioritize daily demands to meet program requirements
Excellent time-management skills, a "can-do" attitude and ability to effectively meet critical deadlines
Must possess the capacity to function effectively in a demanding and time sensitive environment
Ideal candidate will have familiarity with desktop publishing, photo/video production and technical writing

Global Medical Affairs Training Lead Resume Examples & Samples

60% - Identify medical training and professional development needs and develop and implement Global Medical Training curriculum
Create and deploy role based training curriculums
Collaborate with GMA teams to generate training content
40% - Collaborate with GMA Systems to manage medical training platforms
Manage curriculum and training deployment through Learning management platforms
Assist in monitoring for appropriate utilization of platforms and implement initiatives to improve quality and efficiency
A medical or science Bachelor’s degree is required
A higher level degree (e.g. MD, RN, Masters, PhD or PharmD) and concentration in education is preferred
>5 years of experience in the biopharmaceutical industry, preferably within a matrix structure is required
>3 years of experience within medical or biopharmaceutical training (industry or vendor) is preferred
Experience in customer-facing roles (e.g. Medical Director, Medical Science Liaison, Product Specialist) is preferred
Knowledge of curriculum design, competency-based training and adult learning best practices, legal and regulatory requirements, Codes of Practice, Standard Operating Practices and guidelines

Tuhp Maintenance Training Lead Resume Examples & Samples

Technical Writing
Perform basic training related data management and configuration management tasks
Has in depth knowledge of the discipline and role in Airframe & Powerplant or Avionics maintenance
Field Service Operations

Financial Planning Analyst Training Lead Resume Examples & Samples

Primarily responsible for supporting all aspects of training users on the financial planning platform, including developing case studies, live and recorded training sessions (includes travel), field communication and marketing materials, etc
Understand in detail the calculations and functionality of the firm's vendor-based financial planning software
Provide 2nd Tier support for issues and questions from Financial Advisors and members of the internal sales desk
Continually monitor client and advisor's needs in using financial planning tools to assist in on-going process to improve the software and platform
May assist with deployment of maintenance updates and enhancements to financial planning software
Identify/troubleshoot issues and scope solutions
Design and document UBS and vendor based (product specific) business requirements and functional design requirements
Ensure accuracy of planning tools by conducting User Acceptance Testing and QA testing
Navigate application implementation through various internal quality and control checkpoints
Complete deployments to release new features
Liaise with external financial planning software vendors, internal technology group and other business partners
Assist with other functions needed to run and improve the financial planning offerings, including special projects
Required experience and / or background: 3-5 years experience at a financial firm, with prior experience in financial planning software MoneyGuidePro and NaviPlan with training experience a plus
Computer skills: Word, Excel and Powerpoint required

VP IHC / Banking Compliance Training Lead Resume Examples & Samples

7+ years of relevant Compliance experience
Bachelor's Degree or higher in related field of study
Strong knowledge and solid understanding of applicable Federal Reserve, FDIC, OCC, CFPB and state banking rules
Background in training delivery and/or successful training content development
Microsoft Office/Suite proficient (PowerPoint, Excel, etc.)
Law Degree or CRCM certification
Bank Regulatory Compliance experience
Experience in a complex organization working across multiple office locations

Training Lead, Global Project Resume Examples & Samples

Works closely with change management & communications team to manage execution of HR system training strategy
Develops, implements, and facilitates meetings and training sessions, including planning and scheduling
Monitors progress and develops status reports against deadlines and responsibilities established on the project plan to meet training strategy project milestones
Assists with development of UTC specific training presentations where necessary
Consolidates customer survey feedback related to training deployment (MFA)
Supports ongoing development and sustainment of Global Standard Work (e.g. process flows, process narratives)
Identifies, escalates and resolves issues or risks
Acts as the day to day and on-site (when appropriate) contact for HR system training delivery
Understands cross functional and work stream team needs, expectations, and requirements to meet expectations
Participates in finalization of detailed Global HR & Payroll Project training plan & socialize with appropriate stakeholders
Supports UTC’s quality and process improvement methodology- Achieving Competitive Excellence (ACE)

Training Lead, Product Support Resume Examples & Samples

Implement sophisticated processes and metrics to oversee and ensure the GSS Product Support team is able to measure and reach quality goals
Develop and consistently update training materials to ensure team members are able to make consistent and accurate decisions related to products we support
Work with cross-functional partners to develop and modify Product Support material to ensure team members are able to make consistent and accurate decisions related to Product confusions and technical bugs
Develop simple and scalable dashboards and reports to monitor the quality of individual members of our team and work quickly to resolve discrepancies
Collaborate with cross-functional partners in Operations & Engineering to develop and implement system requirements to monitor the quality of our team's decisions, TAT's, etc

Latam Regional Partner Training Lead-blueprint Resume Examples & Samples

Work directly with internal Facebook teams to lead, activate and deliver in-person training across Brazil and other South American markets to supplement Facebook’s eLearning platform
Maintain a strong base of Facebook solutions knowledge and act as a training resource within sessions to deliver best-in-class education to external stakeholders
Ability to synthesize and communicate market needs and feedback to the Blueprint team based on scale and scope needs analysis in Brazil
Manage and work with internal teams and any external vendors to ensure translations of training material across Brazil and other South American markets are high quality, consistent and localized

Audi Customer Experience Info & Training Lead Resume Examples & Samples

5 years of experience in leadership
Bachelor’s Degree in Communication, Business, Marketing or equivalent
Excellent organizational skills, with a high attention to detail
Ability to work both independently and collaboratively within a fast-paced dynamic team
Professional demeanor - able to effectively interact with all levels and departments
Demonstrates knowledge of policies, procedures, and call handling
Demonstrates enthusiasm for learning and representing the brand
3-5 years working with knowledgebase tools; SharePoint or other

CIB CAO Training Lead-executive Director Resume Examples & Samples

Determine APAC CIB CAO Training priorities aligned to business goals in conjunction with senior business leaders, HR partners and global training team
Deliver the right L&D solutions to meet the business needs
Strong experience in training and development partnering with the business to understand business needs and recommend appropriate solutions; experience in Wholesale Financial Services preferred
Experience in managing a team focused on delivery training and development based on business priorities
Able to effectively manage competing priorities and successful performance in a fast paced, matrixed environment
Excellent consulting and influencing skills
Strong executive presence - able to work with and present to senior leaders and employees at all levels
Strong executive coaching skills

Compliance Training Lead Resume Examples & Samples

Deploys competency based training across the business
Undertakes a TNA and from this, develops & maintains a training schedule
Accountable for developing and implementing a business wide compliance training plan in conjunction with training co-ordinators in the business
Oversight of training co-ordination and training delivery at site level to agreed standards, working closely with business leaders, HR, Quality and training co-ordinators
Ownership for compliance training reporting & metrics
Supports any required training such as, Induction training, Functional training etc
Represents the business at audits for all compliance training activity
Effective implementation of Metro and Lynda.com training across the business sites
Responsible for budget management for training activities

Training Lead Resume Examples & Samples

2 years of experience in a training/teaching role
Experience in designing and developing learning materials
Experience training in live and/or virtual platforms
1+ year of experience supporting training administrative/management activities including communications, logistics and/or event planning, completion tracking and reporting
Ability to influence, negotiate and think critically
Demonstrated quantitative analytical skills
Master's Degree in education, organizational design, instructional design or related field
Experience creating assessments
Experience with competency-based curricula design and the application of adult learning theory
Experience in pharmaceutical, medical device or similar healthcare industry
Experience working with Subject Matter Experts and/or training facilitators in a consultative role
Familiarity with conducting needs analysis
Exposure to developing training content in healthcare, legal or compliance fields
Learning Management System (LMS) and virtual classroom technologies experience
Experience leading in a multi-national environment

Quality Training Lead Resume Examples & Samples

Demonstrate an understanding of quality processes and methodology in order to provide learning and development solutions and ensure personnel are adequately trained to perform their assigned responsibilities
Provide leadership and execution for quality systems based training initiatives
Act as a subject matter expert for adult learning methodologies, assist trainers and SMEs in overall approach and content development
Maintain open communication with other Quality Training Specialists to ensure synchronization with the other business units
Consistently enforce employee compliance, including attendance at training programs, and promptly report any non-compliance to the Chief Compliance Officer
A commercial education is required
Training operation experience
Working experience in a regulated environment (MD&D, Pharma, food industry)
Ability to handle multiple projects on the go
Business fluency in German and English
Accurate communication abilities, eloquence

Manager, Training Lead Resume Examples & Samples

Coordinate with the Global Services HR Analysts the training execution
Manage the training and performance support needs analysis, design, build, and delivery efforts across J&J GS HR. Coordinate regional training SMEs and support the content creation for J&J GS HR training
Partner with HR SMEs across J&J GS to build new training content and/or update existing materials
Design, plan, and implement policies, procedures and management metrics to control and monitor J&J GS HR training performance and effectiveness
Evaluate the effectiveness of the J&J GS HR training and performance support materials. Continuously improve training and performance support materials as needed
Build out the J&J GS HR training infrastructure to ensure that J&J GS has the necessary tools to train employees
Communicate and interact effectively with team members; develop credibility and trusted mutually respected relationships with customers, supervisors, and team members
Embrace and lead a culture of inclusiveness and multi-cultural engagement through coaching and feedback to peers and the broader community in Global Services in alignment with the J&J’s Leadership imperatives
Develop a strong pipeline of global, diverse leaders within Global Services Strategy & Ops and across Global Services. Enable a Credo-based & High-Performance Culture within team
5+ years of experience in training and performance strategy definition and implementation
Familiarity with HR Shared Services
Change strategy and management
Business readiness
Stakeholder management
Communication planning and delivery
Executive sponsorship
Capability and skills assessment
Experience working across multiple geographies

Sales Product Training Lead Resume Examples & Samples

Create and maintain materials for cross-departmental learnings, products, programs, systems/tools and communication
Create trainings based on vertical and client needs in the market (i.e. video landscape, auto category, cross platform theory, etc.)
Globally train all sales people and teams on new initiatives, sales onboarding, system updates, product rollouts, etc
Develop a sustaining education process focused on filling knowledge gaps (ie. bi-weekly calls, newsletters, text notifications, etc.)
Develop learning and enrichment programs to inspire our team, maintain momentum and expose us to thinking of external influencers
Collaborate with other members of the learning team to ensure sales and professional skills trainings are aligned with product training needs
Using knowledge of the sales process, provide insight into how sales can better partner with other groups internally and with clients

Dcgs-a IEW Maintenance Training Lead Resume Examples & Samples

15 or more years of verifiable Army Military Intelligence experience/training experience as an officer, noncommissioned officer, or equivalent experience
Experience in the development, planning, execution and management of complex IEW Maintenance training events occurring simultaneously at diverse locations worldwide
Experience managing projects from initiation through closing
Must possess a TS/SCI security clearance and must be able to pass a CI polygraph examination
Fulfill the role of DCGS-A IEW Maintenance Training Lead

Charcs Training Lead Resume Examples & Samples

15 or more years of verifiable Army Military Intelligence/training experience as an officer, noncommissioned officer, or equivalent experience
Experience in the development, planning, execution, and management of CI/HUMINT and or CHARCS training events occurring simultaneously at diverse locations worldwide
Fulfill the role of CHARCS Training Lead
Lead a team of CHARCS training staff at Field Office Fort Hood

Dcgs-a Inc Rel Training Lead Resume Examples & Samples

Fulfill the role of V3 Training Lead
Travel to conduct training events or exercises may be required
Have expert knowledge of V3 software and systems as deployed
Have expert knowledge of the Training Development Capability (TDC)

Training Lead / Help Desk Resume Examples & Samples

Maintain schedule of classes, seminars, and open forums offered on a monthly basis
Prepare schedule of training course and staff rotation to ensure training coverage during business hours
Facilitate introductory, mid-level and advanced level class seminars, computer based webinars, or individual training
Deliver phone or desk side support to users in resolving software related issues and answer questions regarding the use of software or computer applications
Provide subject matter expertize with desktop software such as Microsoft Windows, Microsoft Office Suite, Adobe Acrobat Professional, Adobe Captivate, Symantec End-point Encryption and VMware View
Utilize Remedy to track request for training assistance
Resolve tickets when the user has been satisfactorily helped
Provide new technology rollout support including extra training sessions and roving support after installations
Research, write and create introductory, mid-level and advanced level course curriculum which includes but is not limited to user guides, tip sheets, classroom exercises, instructor guides, sample documents, computer based training modules and other training materials
Prepare instructor materials including course outline, manuals, workbooks, handouts, and training aids

Training Lead Resume Examples & Samples

25% College Programs: Accountable for creating, maintaining, scheduling, facilitating programs for new college interns and associates, including printed onboarding materials, onboarding curricula in LMS, programs in Wichita, and mentor pairings
25% Training Program Support: Collaborate with L&D and CPG leaders on the scheduling/enrollment/business challenges included in the HPM-High Performance Management Course. Executing required training (such as EPFT) through planning, communication and collaborating with the Corporate Learning & Development team. Develop and manage other training programs as needed, i.e. Fundamentals of HR Development, MSLA, I Lead, etc…
20% Plant Training Programs: Support and accountability for plant training programs including scorecard measurements, new hire turnover, % time training, new hire orientation, new supervisor training, internal supervisor promotion programs, college intern/associate onboarding programs
15% Front Line Leader Training: Accountable to the scheduling, facilitation, and followup for the FOM-Fundamentals of Management Program within Cargill’s High Performance Leadership Academy (HPLA) as well as the I Lead program. Also includes ongoing improvement, creating facilitator documents/process that includes the plant training managers, and tracking the program in the Cargill LMS
10% Learning Management System (LMS): Accountable for positioning the Nourishing U/Successfactors LMS system for business needs including: Reporting, Creating communications to increase usage, and supporting plant and corporate use through reporting, curriculas, assignment profiles, etc
5% Talent Support: Support ongoing talent initiatives through improved development plans, execution of the engagement survey/mini survey, individual leader 360s and coaching
Minimum of 5 years work experience in training and development, instructional/curriculum design
Knowledge of, and ability to apply, organizational training theory, methodology and evaluation
Strong project management skills with a demonstrated ability to lead projects of various complexities across multiple stakeholder groups
Demonstrated training development and delivery skills in adult learning methodologies, and ability to adapt to training to the needs and appropriateness of the audience needed
Demonstrated track record in taking initiative, working independently, effectively navigating ambiguity, and handling multiple priorities simultaneously
Demonstrated willingness and ability to build positive working relationships and effectively communicate with stakeholders at all levels
Experience working with talent management tools and processes
Strong business acumen and thought leadership
Ability to operate at both the strategic and tactical level
High emotional and cultural intelligence
Ability to handle highly confidential information
Ability to travel up to 30%
2 years working in a manufacturing environment
SuccessFactor LMS or other Learning Management System experience

Quality Documents & Training Lead Resume Examples & Samples

In-depth knowledge of International pharmacovigilance requirements/ EU, FDA requirements/international guidelines, ICH/CIOMS
In-depth understanding of pharmacovigilance processes, regulatory compliance and needs of standardization
In depth knowledge of GCP and clinical development methodology
Knowledge of Quality System, Corrective Action Plan
Basic knowledge of training processes, curriculum management and adult learning theory
Skills
Demonstrated ability to think strategically and translate business performance gaps into learning and development strategies
Necessary drive and ability to lead change to implement initiatives
Good facilitation skills
Good track record developing and delivering learning strategies and/or quality documents and initiatives
Strong interpersonal skills: interaction with individuals at various levels in other functions or countries , business partners or regulatory inspectors
Mentor and develop associates reporting to him/her and in a matrix system
Good track record in identifying compliance and quality breach and investigating root cause and create a corrective preventative action plan (CAPA)
Ability to work independently and successfully manages multiple priorities simultaneously while delivering high quality results
Strong analytical skills, business planning and project management skills
Ability to utilize appropriate initiative , innovation and autonomy in achieving objectives
Collaborates effectively with others to identify and resolve issues
Health professional (MD or Pharm D) or Health Science background required
Experience in Pharmacovigilance required minimum 8 years. Minimum experience in Pharmaceutical industry 8 years

Training Lead Resume Examples & Samples

Manages an organization that will deliver/meet the training needs of the plant
Develops training solutions to a variety of problems and complexity
Establish/maintain standards for training programs and document management
Set direction, expectations and accountability for members of the training function
Establish methodology for technician qualification/refresher training
Provide direction and support for engineering and technical development programs
Monitors employee development and training programs, audit, assesses needs and results, develops new programs and modifies existing programs as needed
Work is primarily achieved by the individual, through project teams or direct reports
Supervise 10 trainers and 1 technical resource
BS degree or certification in training related field, Organizational Development, or HR
3+ years relevant experience
Ability to be flexible and adapt to shifting priorities and directions
Proven ability to communicate effectively with multiple shareholders to accomplish common goals
Demonstrate experience in utilizing training in a chemical/industrial environment
Experience in technical and e-learning environments
Previous experience managing training requirements
Understanding of adult learning methods
Familiarity with training tracking systems

Platform Activation & Training Lead Contractor Resume Examples & Samples

Work closely with Technical Delivery and Product teams and 3rd party development team to ensure platform maintenance, updates and launch are delivered as per the agreed timescales and criteria
Overview site management requests by assessing and responding to amendments or change requests to digital content
Manage the training approach and put in place structured training programmes for new markets or product features
Act as liaison between Technical Delivery workstream and other functional workstreams to ensure site management requests are captured, analysed, prioritised and actioned as per business needs
Build and manage a detailed rollout plan for each deployment
Manage the communication process of issues, risks and dependencies with various stakeholders to ensure issues are address and resolved in time and escalated where appropriate
Manage the day to day operational processes that ensure effective working of the platform
Manage the content rollout process to new sites
Manage and support the website translation process as per the workflow defined configuration steps
Share best practice implementation and lessons learnt to support the development of a more effective customer journey
Develop training approach, content and schedule based on features and website launch schedule and on markets and regions’ needs and requirements
Work with Technical Delivery, development team and various markets to ensure consistency of approach and the efficient development of platform usage training methodology and programmes
Develop and provide training insight, best practice and guidance
Adobe Experience Manager (AEM) functional knowledge
User interface knowledge
Car configurator knowledge/experience
Relevant operational experience
Automotive industry experience background preferred

Seller Training Lead Resume Examples & Samples

Develop and deliver training materials, and training to sellers in accordance with the accepted methodology at the time, which may include
‘Training Qualification’ from recognized institution
8 -10 years’ experience in a training role
Experience in the development of training content and training delivery
Highly proficient in Microsoft Word and Powerpoint, Intermediate ability with Excel
Experience in video creation applications (e.g. Camtasia, BrainShark, Captivate)
Excellent communication skills (written and verbal) and presentation skills
Expertise in educating business partners in the utilization of new systems for improving business growth
Known for establishing sound training programs from scratch and improving training processes and procedures
Expertise in building training videos
Exceptionally good conducting web/voice based trainings
Highly involved with new training methodologies/concepts in the market
Proven track record of strategically thinking about innovative ways to conduct training
Exceptional ability to collaborate with team members and teach new concepts in an effective manner
Proven track record of analyzing requirements and designing key solutions that meet customer goals
Versatile, multi-tasker that consistently exceeds expectations
Wrote and maintained training documentation
Excellent understanding of customer service
Problem solving skills and attention to detail
Must have neutral accent (for training and video voiceover)
Proven ability to work with and support team members, yet works independently

Counterintelligence Training Lead Resume Examples & Samples

Accountable for all aspects of Counterintelligence Instructor functions assigned to the contractor staff
Manages the hands-on accountability of the Counterintelligence instructors
Demonstrated knowledge of CI operations both tactical and strategic, Investigations, Validation, 2x functions, Intelligence contingency funds
15 years operational experience as an Army MOS 35L or other service equivalent; AND Graduate of Army Instructor School

Sigint Training Lead Resume Examples & Samples

Accountable for all aspects of the SIGINT Instructor functions assigned to the contractor staff
Manages and handles the hands-on, accountability of the SIGINT Instructors
Assist the PM in assessing new hires
Ensures the contractor staff are trained, capable and maintain their job currency
Demonstrated proficiency in tactical and strategic SIGINT collection equipment, SIGINT analysis, and collection management
Active Top Secret/SCI clearance
BA/BS Degree
15 years tactical and strategic SIGINT collection/analysis experience; or
15 years operational experience as an Army MOS 35S/P or other service equivalent school, both tactical and strategic time; and
Minimum of 2 years teaching SIGINT applications

Humint Training Lead Resume Examples & Samples

Accountable for all aspects of the HUMINT Trainer functions assigned to the contractor staff
Manages the hand-on accountability of HUMINT Instructors
Assists the PM in assessing new hires and ensures contractor staff are trained, capable and maintain job currency
Demonstrated proficiency in all HUMINT applications
Has the Skills to effectively interface with senior military officials, managers, and subordinates
15 Years operational experience as an Army MOS 35M or 35F or other service equivalent school; and
Graduate of ASOC
Graduate of Army Instructor Course
Minimum of two years as a HUMINT Instructor

Geoint Training Lead Resume Examples & Samples

Accountable for all of the GEOINT Instructor functions assigned to the contractor staff
Manages the hands-on accountability of the GEOINT Instructors
Assists the Program Manager in assessing new hires
Ensures contractors are trained, capable and maintain their job currency
Demonstrated proficiency in all GEOINT applications including SOCET, Remote View, ERDAS, FMV, and GMTI
Has the Sills to effectively interface with senior military officials, managers, and subordinates
BA/BS Degree; or
15 years operational experience as an Army MOS 35G or other service school; and

Employee Trust Security Training Lead Resume Examples & Samples

Develop security training content, inclusive of general security awareness, and technical/role-based utilizing various mediums to ensure the training is relevant, relatable and impactful
Foster relationships with the security champions within each business unit and provide training guidance and content creation when necessary
Innovate existing content and challenge the status quo: look outside the box for ways to train employees across the globe on critical security-related topics
Help define and grow our culture of security
Manage the deployment of ongoing security awareness training in our Learning Management System, participate in the Learning Council to drive tools and strategy
Recognize opportunities for programmatic improvement and take initiative to implement change

Training Lead Resume Examples & Samples

Develop and maintain training records for all associates site-wide
Develop training materials such as videos, presentations, SOPs, pamphlets, e-learnings targeting specific skills as defined by the training program
Work with external vendors to provide specific technical training to site associates
Serve as a presenter of training materials, including nights and weekends where needed
Provide “Train the Trainer” sessions to shift leaders to enable them to deliver training modules within their teams
Recommend training courses for areas with performance issues based on information from the FMOS process, direct observation on the production floor, and partnership with Staff, Shift Managers, and Shift Leads and technical resources
Schedule and coordinate individual and team training sessions, including onboarding of new associates
Amending and revising programs as necessary, in order to adapt to changes in the work environment
Work closely with CVS to develop training requirements for new projects/processes
Help line managers to solve specific training needs/problems, either one-on-one or in a group
Negotiate a training schedule with site leadership
Responsible for ensuring all associates are aware of training dates/times/locations
Provide performance feedback to the Training and Development Manager for ratings purposes as it relates to certification levels, training completions, and overall engagement in the training program of associates
Engages Associates
Develops Talent
Delivers Consistent Results
Creates Collaborative Relationships
Efficiently Converts Raw Materials into Finished Goods
Analyzes and improves performance
Quality at Mars
Safety at Mars
Analytical Capability
Associates degree or higher in Human Resources, Education, Business Management, basic sciences or other business related disciplines

OCM Training Lead Resume Examples & Samples

Develop integrated change management, communications and training plans for assigned projects that support the GIS portfolio
Identify all stakeholders impacted by assigned project(s). Create comprehensive communication plan to address business stakeholder needs
Execute change impact workshops for assigned projects to determine key changes within the organization
Create communication and marketing materials to support assigned project(s)
Create change readiness materials for highly impacted employees
Manage consultants that will support their assigned project(s). Provide day to day direction to consultants to ensure appropriate training content is designed and developed including course outlines, course materials (presentations, work instructions, exercises, assessments, etc) and train the trainer materials
Work closely with Executive Change Agents to ensure change management, communication and training plans are implemented for assigned project(s)
Partner across OCM team to provide seamless delivery to audiences that are impacted by multiple projects within the GIS Portfolio
Bachelor’s Degree required with preferred emphasis in organizational behavior/development, marketing, business; graduate degree preferred
8+ years broad business experience including direct experience in the implementation of business change initiatives
2+ years of ERP implementation experience in a Change Management or Organizational Readiness capacity, preferably in an SAP AFS environment
2+ years of corporate training program development experience using multiple delivery methods (e-learning, classroom, online help, etc)
Possess strong leadership skills, business acumen and ability to effectively execute against change management strategies and plans
Ability to work collaboratively across teams to drive adoption of complex changes across the organization
Demonstrated successful project and program management
Superior communication, organization and presentation skills
Solid understanding of change management, communication and training concepts and best practices
Demonstrated ability to produce results with a strong focus on details

Training Lead Resume Examples & Samples

Must be an expert on all positions within the COE to support training throughout the center
Responsible for getting new hires trained and ready to perform day to day functions on their team
Responsible for cross-training throughout the center
Will perform side by side quality audits throughout the different teams to ensure continual improvement
Responsible for spotting areas of training needs and deficiencies and coming up with a plan of action and timeline to get the center back on track
Responsible for becoming the “train the trainer” on new processes that the center acquires
Responsible for all process documentation, work instructions and Intelex system updates for current operational tasks and any newly added functions within the center
Optimizes daily execution of standardized processes through continuous supervision, direction, and training
Responsible for supervising, mentoring, and providing daily leadership, coaching, and feedback to the FORT Specialists
Identifies performance issues, recommends disciplinary actions and terminations including documenting performance and delivering progressive discipline and annual reviews under the direction, and subject to the approval of, the FORT Manager
Participates in the hiring, on-boarding, and training of new FORT Specialists Creates and maintain schedules to ensure proper coverage Oversees tasks associated with managing the Rejected Claims process, including calling external customers
Oversees the process with external and internal customers to arrange for part pick-up associated with the Parts Recovery process
Oversees the FORT in assisting Field Districts in administering Cash Over/Shorts process and Bad Check recovery initiatives
Oversees Technician reimbursements and other financial transactions associated with Tech reimbursements
Manages and coordinates various parts-related initiatives including parts research and resolution of part order transmission errors
Analyzes field issues/process issues to determine root cause of problem and takes appropriate action to correct
Performs tasks associated with special national pilots/tests for centralization consideration
Provides detailed updates to In-Home District Management, In-Home Region and National Operations teams
Continually seeks out productivity enhancements to improve personal performance and further business objectives
Performs miscellaneous duties as assigned
Ability to follow directions and solve problems
Able to handle multiple tasks in stressful situations and work in a fast-paced environment
Ability to apply appropriate use of personal protective equipment (i.e. back belt, safety glasses), where applicable
Ability to work in non-air conditioned environment, where applicable
Ability to work variable and flexible hours including overtime
Ability to read and utilize reports as needed
Ability to follow HS QMS guidelines
High school diploma or equivalent preferred - Four or more years experience providing operational support
Two or more years experience in a supervisor / lead capacity required
High proficiency with computers and databases, including Microsoft Office Applications (Word, Excel, PowerPoint), Mainframe systems, Library Imaging System, and Lawson Inventory system
Open to change and the ability to implement change quickly and effectively
Provides superior customer service; excellent two-way communication with both internal and external customers
Manages own performance by keeping commitments and deadlines
Contributes to team development by sharing best practices and developing personal performance
Ability to work in a high stress and fast paced environment Initiative/sense of urgency
Results Driven
Effective problem resolution skills
Valuing diversity
Empowerment skills

Internal Training Lead-oracle Public Cloud Resume Examples & Samples

Gathering internal knowledge and training requirements
Developing strategy for scale and logistics
Managing and tracking the delivery of training programs in multiple locations – some travel required
Managing the technical infrastructure needed to support training delivery
Doing hands-on curriculum development and training delivery
Supervising and mentoring curriculum developers and instructors as the team grows
Driving course delivery quality and building a culture of continuous improvement
5+ years experience driving a training program within a high-growth, customer-focused global enterprise
Demonstrated success in a startup environment where you are required to think quickly, make sound decisions, and adapt to changing priorities
Strong team player with outstanding communication, organizational, and interpersonal skills
Deep knowledge of cloud infrastructure concepts and technologies
Experience working within an established technical content strategy, and adopting content quality governance
A history of fearless hands-on product use and an uncompromising customer advocate mentality

Training Lead Resume Examples & Samples

Coordinate with the O&M PM on training requirements and training development plans. Provide leadership and oversight for the team of trainers
Working with subject matter experts (SMEs) to identify specific training needs and develop solutions. Coordinating the development of training aids, as required
Creating and analyzing assessments to evaluate learning effectiveness and instructional improvement opportunities
Develop and maintain training documentation to include the plan of instruction, adult-level instructor-based and web-based training curriculum materials, job performance support aids, operational guides, evaluation tools, and a methodology for sustaining training throughout the lifecycle of the operational system
Conduct Training Sessions
Define operator training paths and track operator’s course completion status
Revise lesson plans to meet new training requirements and to keep technical information up to date
Basic qualifications for a Level 3 are: a Bachelor’s Degree with 6 years of experience, Master’s Degree with 6 years of experience; 4 additional years of experience may be considered in lieu of a degree
Basic qualifications for a Level 4 are: a Bachelor’s degree with 10 years of experience, Master’s degree with 8 years of experience. Additional experience may be considered in lieu of a degree
Self-motivated with the ability to proactively complete assigned tasks with minimal oversight
Strong interpersonal skills; ability to effectively interact with a variety of stakeholders including factory engineers, management, sub-contractors, trainees and the customer
Strong verbal/written communication skills along with the ability to work well within a team environment, including technical writing
US Citizenship required. An active TS/SCI clearance required
Development of training modules using video equipment and software (e.g., Adobe Captivate)
Experienced Instructor
Experienced training course developer
Demonstrated leadership of teams of 5 more individuals
Operational background

Training Lead Resume Examples & Samples

Knowledge of biologics manufacturing, GMPs, and support disciplines and the basic principles of each. Knowledge and understanding of regulatory and technical training requirements and associated processes
A strong understanding (including practical experience and highly developed skills) with adult learning theory, instructional design and a variety of learning methodologies
Ability to work collaboratively with all employees at all levels
Proficiency in Microsoft Office, database management, and eLearning Tools (i.e. Articulate, Lectora, Captivate, Camtasia, etc.)
Project management, problem-solving and decision-making skills
Ability to perform well in a team-based environment
Experience with Learning Management Systems (i.e. Success Factors, Saba, ISOTrain, etc.)
Experience determining objectives of significant projects or assignments
1604057

User Experience / Training Lead Windchill PLM Resume Examples & Samples

50% -
Bachelor of Science in Engineering or Computer Science or Equivalent experience
Domain expertise in PLM, CAD, CAM, CAE in R&D and/or Supply Chain environments
5+ years’ experience supporting R&D, Supply Chain and Quality organizations
5+ years’ experience leading projects required
5+ years’ experience with configuration of Windchill PLM is required
Advanced knowledge of Windchill PLM

Manufacturing Technical Skills Training Lead Resume Examples & Samples

6 years of experience in a manufacturing, technical, or military environment with emphasis on assembly/production
Demonstrated proficiency in delivering training/information
Demonstrated ability to interact at a strategic level with internal and external customers
Must successfully certify as a Master IPC Trainer (MIT) for the IPC 001 J-STD in solder within 6 months of starting in this role
Able to obtain a DoD Secret Clearance; US Citizenship is required to obtain a DoD Secret Clearance
Travel Required: Approximately 15%
Demonstrated business acumen and strategic vision
Experience at working both independently and in a team-oriented, collaborative environment
Demonstrate attention to detail with emphasis placed on quality
Organizational skills and approach to facilitate bringing order into a changing situation
Ability to effectively prioritize and execute tasks in a matrixed environment
Basic understanding of learning management systems or other content delivery platforms
Facilitation skills associated with teaching new hires as well as seasoned employees
Strong working knowledge of MS Word, Excel, and PowerPoint
MBA or Master’s degree in technical area
Experience with mechanical and/or electronic assembly techniques

Regional Partner Training Lead, Blueprint Resume Examples & Samples

Work directly with internal Facebook teams and the EMEA Blueprint training team to activate and deliver in-person training across Middle East and Africa markets to supplement Facebook’s eLearning platform
Continually work to ensure all training materials are consistent, up to date and in line with larger training goals and initiatives within the global Blueprint team
Manage and work with internal teams and any external vendors to ensure translations of training material across EMEA markets are high quality, consistent and localized
Proficiency in other European Languages, Arabic, or Turkish a plus
Ability to translate Facebook stakeholder needs and requests for training into an actionable training plan across an entire region that is prioritized according to business need
Ability to command a room and infuse excitement, passion and energy into training and education
Strong interpersonal communication and problem solving skills
Understanding of digital marketing and advertising teams and internal workings of agencies
Minimum of 50% travel within EMEA required
Competitive Salary including the following benefits apply
Vision Benefits
Pension Benefits
Life Assurance
Ride2Work
Other Benefits Gym Pruhealth Partner Gyms
Transport
Laundry Benefit 2015 UK Holiday Calendar
Paid Time Off (PTO): 25 Paid vacation days per year
Posted: 25th October 2016
Closing date: 28th November 2016

Nurse Assistant Training Lead RN Resume Examples & Samples

Ensures program compliance with federal and state guidelines; remaining current on regulations and training standards; assists with renewal process for programs. Participates in preparation and is available for state regulatory visits
Recruits and maintains cooperative working relationships with clinical sites and direct communication with clinical staff to provide a comprehensive and safe learning environment for students. Assigns and coordinates set up with all clinical sites for each class session
Assists with maintenance of program and instructor files and in review of all student files after completion of course and ensures all instructors complete and submit accurate course records and reports in a timely manner, meeting required deadlines. Maintaining confidential, accurate and complete records and reports as required by state and federal regulations and American Red Cross policy
Assists in development and maintenance of course documents, ensuring consistency across classes
Assists Program Manager with ongoing communication with all instructors and instructor meetings, as well as interviewing and hiring process of potential new instructors
Three years’ experience as a nurse with at least one year’s experience working in a long term care facility
Must meet state minimum nursing and teaching experience requirements for instructing Nurse Assistant Training. State mandated training certifications must be obtained at the employee’s expense within 90 days of hire
Current CPR/First Aid/AED certification; can be obtained within 90 days of hire. Additional specific state requirements regarding education, experience, training, etc. may apply and can be provided upon request

Change Management & Training Lead Resume Examples & Samples

At least 5 years experience creating and implementing change management strategies for systems and non systems implementations in large organizations
Organizational change management for large scale IT projects (e.g., SAP)
Knowledge of multiple SAP modules, transactions & business processes (SAP ECC 6.0)
Business transformation implementations (with an emphasis on systems as well as process change elements)
Experience working with uPerform, Learning Management Systems, Articulate, Camtasia, Ooyala, Survey Monkey (or other survey tools)
Excellent verbal & written communication skills with ability to communicate with senior leadership and at any level in the organization and across multi-national locations
Ability to work across domestic and international geographic locations
Strong project planning, project management, and project integration skills
Must be able to use a computer with a high degree of proficiency (Word, Excel, PowerPoint)

Sales Training Lead for Commercial Sales New Hires Resume Examples & Samples

Provide training and learning programs to Commercial Sales new hires, including early talent involved in the Commercial Sales Academy program
Own and execute the in-region / in-eCenter training and enablement for Early Talent involved in the Commercial Sales Academy program
Have an impact on the business metrics for new hires, for example time-to-revenue, productivity and DSM adoption
Leverage global strategic training and role-based curriculum programs and lead adoption within regional Commercial Sales and eCenters
Facilitate and deliver training as well as pre-work and follow-up activities
Work with the Commercial Sales regional teams to develop and execute learning programs to help drive pipeline and close deals on SAP Solutions
Identify needs and gaps and prioritize key learning goals jointly with the regional business
Define, build, execute and measure prioritized training programs and activities that drive adoption of DSM as well as productivity of the regional Commercial Sales teams
Act as evangelist for DSM in the business, pro-actively establish and continuously facilitate network and build further ambassadors
Define roadmaps and recommendations in order to provide guidance to target audience in terms of up-skilling and education
Setup training follow-up activities such as peer-learning
Conduct frequent reporting of executed training activities with the clear goal to create real business impact and measure this according to defined business KPI’s and goals
Facilitate and moderate on-site as well as virtual trainings
Conduct review and quality assurance for enablement and training
Drive innovation of learning concepts and foster a continuous learning culture. Drive sharing of experiences and best-practices in the enablement community
Bachelor equivalent: minimum required
Master/MBA /PhD equivalent: recommended
Strong relationship building skills both internally and externally and able to navigate and effectively manage business successfully in a matrix organization across MU Inside Sales teams
Strong understanding of indirect channel business and working with partners, including a detailed understanding of various complex sales and partner business models
Proven record of driving and managing Business Programs and Project Management Skills
Advanced skills and proven experience in sales coaching across different parts of the organization and levels
Strong training facilitation and moderation skills including motivation to develop and deliver high-impact trainings
Strong planning and organization skills combined with high reliability
Strong team player who can work collaboratively with colleagues on all levels of the organization especially in virtual and international teams
Likes to work conceptually in a structured, target-oriented way, including the attitude to drive for execution and business impact based on defined concepts
Highly motivated, with practical approach to challenges and results oriented in a “can-do” mentality
Excellent communication and presentation skills written and verbal with a fluent level of English
Ability to multi-task and work under tight deadlines
Highly quality-oriented self-starter that requires minimal oversight
8+ years of work experience within an international company, preferably in the IT sector
5+ years of software Inside or Field Sales experience with deal closure responsibilities
Preferred 2+ years Inside Sales management experience, preferably in the enterprise software space
Experience in working in virtual, international teams
Experience in facilitating trainings and workshops as well as coaching and mentoring people
High interest and experience in people development, education and enablement and Training
Demonstrated strong performance in prior roles

Training Lead Resume Examples & Samples

Key resource for all statutory, regulatory, certification body and UTC training requirements
Manage all aspects of training to comply with all requirements
Ensure that the Repair Station training program manual is maintained and implemented with 100% compliance to the requirements
Assess the skills and knowledge within an organization and determine what training is needed to grow and retain these skills
Manage the ongoing, long-term improvement of employees' skills
Research and implement appropriate training methods to ensure skill transfer is conducted in an efficient and effective manner
Conduct training hands on and conduct train-the-trainer sessions to ensure training skills are utilized effectively by OJT trainers
Identify training and development needs within the organization through job analysis, appraisal schemes and regular consultation with business managers and human resources departments
Design and expand training and development programs based on the needs of the organization and the individual
Work in a team to produce programs that are satisfactory to all relevant parties in an organization, such as Business Unit Leaders, Technicians, and Senior Managers
Consider the costs of planned programs and keeping within budgets and assessing the return on investment of training
Develop effective onboarding programs
Conduct appraisals
Devise individual learning plans
Produce training materials for in-house courses
Manage the delivery of training and development programs
Work with senior leadership in devising a training strategy for the organization
Ensure that statutory, regulatory, and certification body training requirements are met
Evaluate training and development programs; amend and revise programs as necessary, in order to adapt to changes occurring in the work environment
Help Business Unit Leaders and trainers solve specific training problems, either on a one-to-one basis or in groups
Keep up to date with developments in training
Have an understanding of e-learning techniques, and manage the creation and/or delivery of e-learning packages
Research new technologies and methodologies in workplace learning and incorporate new methods into the training process where appropriate

Sales & Dealer Training Lead-st Louis Resume Examples & Samples

Bachelors Degree required; Business/Finance strongly preferred; MBA a plus
7+ years of experience and Strong knowledge of the Agriculture/Seed sales industry including customers, sales, needs assessment, training, brand experience and collaboration
Agriculture Field Sales experience preferred
Knowledge of/exposure to adult learning practices to best approach, build & develop training curriculum strongly preferred
Must possess proven leadership skills, excellent communication, strong interpersonal skills and transparency
Demonstrate initiative, forward thinking, big picture business understanding, self motivation and be results oriented
Must be able to quickly cultivate strong relationships and networks both internally and externally

Training Lead Resume Examples & Samples

Basic qualifications for a Level 3 are: a Bachelor’s Degree with 6 years of experience. An 4 additional years of experience may be considered in lieu of a degree
Basic qualifications for a Level 4 are: a Bachelor’s degree with 10 years of experience. An additional 4 years of experience may be considered in lieu of a degree
An active TS/SSBI clearance required
Must be able to obtain a TS/SCI
Active TS/SCI

Training Lead Resume Examples & Samples

3+ years of experience with training that encompasses full life cycle recruiting, including sourcing
3+ years of experience with serving in a client facing training role, including researching and responding to complex questions, troubleshooting and identifying resolutions, and consulting with senior staff to address non-routine issues
Experience with operating in the Middle East, including MENA regional issues and challenges
BA or BS degree in Human Resources or Adult Learning
Experience in collaborating with MENA-based staff to enable training of open source research, collection, exploitation, and targeting techniques and methods

Training Lead Resume Examples & Samples

Responsible for the delivery/coordinate of all skills, systems, campaigns and new launch training as well as new sales person onboarding training
Coordination of product training to be delivered by the country product managers or medical personnel
Obtaining proposals from and ongoing management of agencies to translate and localize training materials
Manages submission and approval process through local Medical, Legal, Regulatory, as required, executes changes and distributes to the International Trainer and the Field Representatives
Supports International Trainer by briefing on local training strategies, objectives and content, including training plan
Serves as a strategic partner to their respective LOC to coordinate the delivery of sales and
2) enhance and improve the skills/knowledge base of Shire Sales Representatives with the aim of maximizing business performances and individual competency level -
15 % Coordinates with International Trainer to (1) drive awareness of Global Training materials (2) support during localization and LOC approval of content (3) ensure local content is consistent with Global Strategies and standards and (4) facilitate roll-out of Global training at the LOC level (5) provide feedback to International Trainers and creates recommendations for training improvements
25 % Serves as a strategic partner to Com Ops Head to develop a training strategic and annual plan to deliver sales and marketing strategies

Systems Engineering Training Lead Resume Examples & Samples

Coordinate with the O&M PM and customers on training requirements. Develop and execute the training development plan; to include cost/schedule activities, status reporting, and risk & opportunity identification. Provide leadership and oversight for the team of trainers
Work with subject matter experts (SMEs) to identify specific training needs and develop solutions. Evaluate needs and convert those requirements to a total system training solution, via logical transitions through design, development, test, evaluation and maintenance phases
Coordinating the development of training aids, as required
Create and analyze assessment criteria to evaluate learning effectiveness and instructional improvement opportunities. This requires the ability to understand a complex system crossing multiple disciplines and evaluate how well the designed training system accomplishes the requirement of certifying the crew to successfully operate the system
Coordinate the development of training aids, conduct training sessions, develop and revise lesson plans to meet new training requirements (based on new system requirements/capabilities) and to keep technical information up to date
Define operator training paths and track operator’s course completion status, including assessment of operators’ abilities to operate the system effectively
Ensure all efforts are executed in accordance with the applicable directives, policies, and standards/best practices
Basic qualifications for a Level 4 are a Bachelor’s Degree with 9 years of related experience
Five or more years of experience in online learning, instructional design, web-based technology, course design, and online course development to meet existing and emergent training needs
Train the Trainer experience
Knowledge of system/software development life-cycles; experience executing one or more phases of the life-cycles
Strong interpersonal skills; ability to effectively interact with a variety of stakeholders including factory engineers, management, sub-contractors, trainees and the customer. Strong verbal/written communication skills along with the ability to work well within a team environment, including technical writing
Experience in complex system assessments, with exceptional attention to detail. Ability to understand and communicate complex problems at different levels of detail

Customer Service Training Lead Resume Examples & Samples

Ensures that training and education programs and course materials are current and accurate
Responds to inquiries from other departments regarding training requirements and recommendations. Responsible for coordinating, organizing and managing vendor relations that support departmental educational programs
Creates new training materials in collaboration with subject matter experts
Initiates new procedures and policies, training compliance reports, and related presentations. Initiates vendor relationships with new consultant/training companies
Collaborates on new ventures to meet training requirements
Consults with department heads to determine training needs and identify job specific training requirements
Analyzes periodic updates, reports, and training metrics for management
Develops new training programs based on needs analyses and consultations. Conducts training on a variety of subjects which may include management, function specific or development
Bachelor’s degree in Business Administration or similar career
2- 5 years in Customer Service training is a must
2- 5 Experience in managing or working with Quality Systems is strongly desired
2-5 years of Experience managing standards and procedures is strongly desired
Fluent English (Written and Oral)
Portuguese is a plus

Training Lead Resume Examples & Samples

Working closely with Workforce Readiness Team to ensure training best practices/standards are applied to the training approach and roll out
Manage the training logistics and deployment efforts working closely with the internal business unit training groups/departments to train 12,500+ system users in multiple locations
Develop, manage and monitor a plan to support the deployment of the training
Interact with the project team and business to track, coordinate and communicate the project status of day-to-day training activities associated with the roll out
In partnership with the System Integrator, ensure the efficacy of end user training and documentation, including reviewing, editing, and accepting course materials developed by the training development team
Work with other areas of Organizational Change Management (OCM) team to ensure users are mapped to receive the appropriate trainings as well as coordinate with the Communication Lead to guarantee the right messages are sent to support training
Master's degree in training related field a plus
8+ years of experience in a lead or primary training role for a large, enterprise-wide system implementation (ERP, Maximo, etc.)
Working knowledge of the Maximo and components is a plus
Must have previous experience planning for and managing classroom training delivery, strong facilitation / presentation skills. Training adults experience is preferred
Candidate must be local to Columbus, OH (travel expenses will not be considered)

Engine Services Discipline Health & Training Lead Resume Examples & Samples

Obtain key understanding of Engine Services business model
Partner with the leadership team to understand key business challenges and organizational needs
Team up with supervisors to evaluate the competence of individual employees against business needs
Assess overall training needs and develop training objectives and timeline for Engine Services to address key leadership and competency needs
Manage training material development and course deployment
Develop and implement effective onboarding programs
Build a comprehensive SharePoint site for Engine Services
Excellent communication skills – written, oral and interpersonal
Strong project management skills and execution
Ability to prioritize and deal with ambiguity
Ability to be an effective team player and an effective partner on initiatives

Regional Partner Training Lead, Blueprint Resume Examples & Samples

Work directly with internal Facebook teams and the APAC Blueprint training team to activate and deliver in-person training across APAC markets to supplement Facebook’s eLearning platform
Ability to synthesize and communicate market needs and feedback to the Blueprint team based on scale and scope needs analysis in APAC
Manage and work with internal teams and any external vendors to ensure translations of training material across APAC markets are high quality, consistent and localized
Fluency in English and Japanese
Minimum of 50% travel within APAC required

Quality Training Lead & Engineer Resume Examples & Samples

Work with subject matter experts in the establishment of re-current training manuals
Review quality metrics to determine the focus areas for training
Provide class room instruction on the re-current training manuals established
Represent EHRO as the advocate of training in conjunction with the union contractual obligations and collaborate with assigned union training coordinators
Understand and manage the training requirements outlined in the FAA Training Manual in order to maintain FAA compliance and minimize corrective actions across both CTSC and CTRP businesses
Conduct trainings using both traditional and new creative/innovative methods of delivery
Work with external agencies in order to perform required FAA trainings, that may not be readily available
Work with various engineering team members provide quality reviews and acceptance of newly developed process plans
Bachelor of Arts or Bachelor of Science degree (BA/BS) in a related field, coupled with 4-7+ years’ experience
Knowledge of machining practices such as; turning, milling, grazing, grinding, and general machining
Knowledge of P&W ACE, RRCA (Relentless Root Cause Analysis) and Red X methods are desirable
Basic knowledge of regulations (ITAR & EAR) governing International Trade Compliance

Training Lead Cub Foods Resume Examples & Samples

Coordinates, implements and facilitates all aspects of the Cub Foods training and education programs, the core curriculum and the corporate initiative training programs, including compliance rollouts and tracks participant’s records
Assists in coordinating logistics and tracking the administrative functions related to sessions
Analyzes and provides guidance on general education needs and programs of division
Coordinates training process for new stores and facilitates new store orientation
Conducts the administration and training of the Learning Management System (LMS), including input, reporting, updates, etc
Provides input on talent pool concerning readiness and training development needs to Training Manager
Visits stores to evaluate the results of training programs, receives feedback on any needed improvements and identifies new training needed to take care of the customer
Performs other related personnel and associate recognition functions to include customer service programs, Associate of the Quarter/Month, region newsletter publications and communications meetings

AEP IT Training Lead Resume Examples & Samples

Working closely with Client's Workforce Readiness Team to ensure Client training best practices/standards are applied to the WAM training approach and roll out
Co-manage the training team and activities with the System Integrator Training Lead
Interact with the project team and business to track, coordinate and communicate the project status of day-to-day training activities associated with the WAM roll out
Collaborate with system integrator and internal technical support; collaborate with site coordinators on training facilities at field/plant locations
Create an audit process to measure the transfer of knowledge and key learnings into the workplace
Education requirement: B.S. / B.A. Degree or Associate's
Experience in utility or energy industry a plus
Experience using training tools i.e., LMS systems, Captivate, u-Perform, Adobe Connect, Articulate etc
Strong computer skills, including user/trainer comfort level with various software programs

Latam Regional Partner Training Lead Resume Examples & Samples

Work directly with internal Facebook teams and the LATAM Blueprint training team to activate and deliver in-person training across North Cone Latin america markets to supplement Facebook’s eLearning and Certification programs
Perform high-quality impactful learning interventions and experiences tailored to the organizational and geographic needs of a wide variety of external audiences
Maintain a strong base of Facebook and Instagram solutions knowledge and act as a training resource within sessions to deliver best-in-class education to external stakeholders
Ability to synthesize and communicate market needs and feedback to the Blueprint team based on scale and scope needs analysis in North Cone LATAM
Manage and work with internal teams and any external vendors to ensure translations of training material across North Cone markets are high quality, consistent and localized
Demonstrable training delivery experience
Fluency in Spanish and English
Strong consulting and relationship management skills
Minimum of 50% travel within LATAM required

ERP Training Lead Resume Examples & Samples

PLEASE FOLLOW INSTRUCTIONS BELOW TO APPLY
Training lead and project manager on ERP system rollout
Design and implement learning strategies for ERP system across Hearst businesses
End to end training manager developing training schedule, documentation, knowledge transfers
Administration for Learning Management system including content building, communication, and implementation
Front line user troubleshooting
Create and maintain training surveys
Guide and mentor staff in a matrix organization

Training Lead Resume Examples & Samples

Develop and support a Cyber Security (CS) training and awareness program
Administer managed CS training, to include the annual and refresher DOD mandatory Cyber Awareness training per DoD 8500.1, development and delivery of presentations during all-hands meetings
Responsible for the development and delivery of briefings related to current events such as phishing, system intrusion, and credit card skimming
Coordinate with the training system program manager, developers, and service desk to ensure user compliance, data integrity, and timely and accurate event reporting to management
Required to utilize and become subject matter experts for training systems such as iCompass, Army Training and Certification Tracking System (ATCTS), and Joint Knowledge Online (JKO)
Develop and administer a On-Boarding Training for all new members newly assigned
Responsible for ensuring the training program encompasses the training requirements of most if not all members
BS or coursework in training and education
5 years minimum of demonstrated experience conducting classroom instruction, developing training procedures and processes, and lesson plans
Demonstrate knowledge of the DOD information network and boundaries
Demonstrate expert-level knowledge in planning, directing, and managing a training program
Demonstrate expert knowledge of DOD cyber security awareness training programs
Demonstrated basic understanding of Microsoft SharePoint
Demonstrated expert knowledge of Microsoft office
Demonstrated mastery of spoken and written communication
Demonstrate leadership skills
Has customer service experience/skills
DOD 8140 IAT Level II (Security +)
Successful experience managing a program to provide support for annual and refresher DOD Cyber Awareness Mandatory training
Practical experience developing and implementing web-based cyber training
Successful experience coordinating an Annual Cyber Security Awareness Day (or similar program) for an organization of similar scale
Practical experience developing and implementing variety of cyber communication approaches (i.e. newsletters, flyers, etc.)
Demonstrated practical experience managing a DOD 8570.01 compliance program
*************** No Agencies Please *****************

Geoint Training Lead Inscom Resume Examples & Samples

Graduate of NIAC or GITP
Demonstrated proficiency in all GEOINT applications including SOCET, Remote View, ERDAS, FMV, GMTI
15 years operational experience as an Army MOS 35G or other service equivalent school

Humint Training Lead Resume Examples & Samples

Demonstrated proficiency in all HUMINT applications including Role play and Scenario development
Top Secret/SCI
15 years operational experience as an Army MOS 35M or 35F or other service equivalent school

Ci Training Lead Inscom Resume Examples & Samples

BA/BS degree
Demonstrated knowledge of CI Operations both tactical and strategic, Investigations, Asset Validation, 2X functions, Intelligence Contingency Funds
Has the communication skills to effectively interface with senior military officials, managers, and manage subordinates
15 years operational experience as an Army MOS 35L or other service equivalent school

Training Lead, Gas Control Room Compliance Resume Examples & Samples

Administration and documentation of the Company’s Control Room Management Plan (CRM), including development, tracking, and execution of procedures.Prepares and distributes monthly,
Quarterly and yearly reports regarding control room activity
Identify and develop training opportunities to ensure compliance with CRM requirements and to serve as liaison to the Eversource Corporate Training Department
Serving as the CRM Designated Risk Manager to review and ensure shift schedules and emergency coverage complies with Federally Regulated Fatigue Mitigation requirements
Review of SCADA alarms and critical alarm summaries to ensure compliance with Alarm Management requirements
Align Eversources' Connecticut and Massachusetts control room practices to a unified program
Evaluate deviations from the CRM Program and provide solutions to minimize occurrences
Maintain Gas Controller Qualification
May be assigned to work 12 hour rotating shift work that includes weekends and holidays
Collaborate with the Emergency Preparedness Manager in drill planning and execution
Strong technical training writing skills
Familiar with training & development
Stays current and maintains an understanding of learning resources
Familiar with fatigue mitigation training
Knowledge in the area of line diagrams and process flow
Excellent communication skills and knowledge of applicable State and Federal regulations
Working knowledge of Microsoft Office, Lotus Notes, and GIS

Training Lead Resume Examples & Samples

3+ years of experience with serving in a client facing training role, including researching and responding to complex questions, troubleshooting and identifying resolutions, and consulting with senior staff to address non
Experience in collaborating with MENA
Based staff to enable training of open source research, collection, exploitation, and targeting techniques and methods

Peoplesoft Application Training Lead Resume Examples & Samples

Working with clients towards defining a solution that will meet the agreed requirements including assessing LMS architecture, performing gap analysis, conducting feasibility studies, and verifying/confirming requirements to produce options/recommendations
Designing/developing/implementing training for both PeopleSoft Applications primarily with PeopleSoft HCM
Creating instructor-led, web-based, and blended learning solutions comprised of training estimates, presentations, procedures, exercises, quick references, simulations, instructor guides, curriculums, course outlines, prototypes, and training design specifications
2252 PSHJ DCHJ
1 year of designing/developing/implementing and/or administering training for applications utilizing for example web-based tools, learning management systems, workplace development and/or talent management systems
1 year of delivering/facilitating learning solutions comprised of presentations, procedures, exercises, quick references, simulations, instructor guides, curriculums, course outlines, prototypes, and training design specifications as well as interacting with students (virtual/classroom)
2 years PeopleSoft HCM training experience
1 year of experience working with multiple training technologies/techniques/models/tools/ media; utilizing current instructional theories for collaborative learning including video, web and mobile/tablet; supporting training development, delivery, administration and evaluation
1 year of Word, Excel and Powerpoint; working with directory/folder and file management, network links, paths, and virtual drives
6 years of delivering/facilitating learning solutions comprised of presentations, procedures, exercises, quick references, simulations, instructor guides, curriculums, course outlines, prototypes, and training design specifications as well as interacting with students (virtual/classroom)

Training Lead Resume Examples & Samples

2252 GBSPSDC PSHJ GBS75sts inteloh
SAP Training Lead with experience in uPerform
Experience in learning new business processes and translating to training material
Experience with BW
Experience with InfoPak, Resite objects or similar training accelerator tool
Familiar with IBM content producer Must have working knowledge of the MS office suite

Regional Partner Training Lead, Blueprint Resume Examples & Samples

Work directly with internal Facebook teams and the EMEA Blueprint training team to activate and deliver in-person training across EMEA markets to supplement Facebook’s eLearning platform
Fluency in English and German or French. Knowledge of other European languages a plus
Laundry Benefit
Posted: 10th January 2017
Closing date: 13th February 2017

Training Lead Resume Examples & Samples

Proven experience in design and development of training curriculum
Experience with various means of technology; WebEx, Captivate, Adobe Presenter, Skype
Computer/Technical Literacy – Word, PowerPoint, Excel,
Business knowledge of Group Benefit products, processes and workflows
Interpersonal Abilities - proven relationship builder
Strong consultative, influencing skills
Solid facilitation and presentation skills
Strong knowledge of adult learning theory, training and development methods
Change Leader
Project management skills – manage several projects simultaneously
Solid Communication skills -verbal, written and persuasive
Effective teamwork and collaboration skills
Builds collaborative relationships
Ability to work in fast paced environment
Strategic Thinker
*No Agencies Please***

Global Training Lead Resume Examples & Samples

Work with Glatfelter’s internal and external organizational change management team to assess organizational training needs and readiness to receive training to support for various new systems and implementation projects
Develop a training infrastructure for Glatfelter to include use of a learning management system
Develop and implement the use of best practices, tools, templates, materials for global training
Provide day to day oversight of training team resources
Oversee the development of training content prior to delivery to constituents
Ensure that all training is assessed for effectiveness across Glatfelter languages and cultures
Coordinate global training efforts with local training leads to ensure scheduling, materials preparation, training facilities and instructors are properly deployed
Partner with Human Resources leadership to establish a sustainable training platform for use in future Glatfelter work
Provide a plan to sustain systems training processes to include the ownership and refresh of materials, integration of Super Users in training and ongoing support to system users
Design the Glatfelter Super User network to include identification of Super User skills, support networking, utilization of Super Users through new systems and process deployments and incentive plans
Participate in the core team overseeing Glatfelter’s global business systems transformation
Coordinate the delivery of training via a team of training professionals that are made up of both internal and external employees

Cybersecurity Training Lead Resume Examples & Samples

5+ years of experience with conducting classroom instruction and analyzing training procedures, processes, and lesson plans
Knowledge of the DoD Information Network and boundaries
Knowledge of planning, directing, and managing a training program
Knowledge of Microsoft SharePoint
DoD 8140 IAT Level II Certification, including Security+

Knowledge Management & Training Lead Resume Examples & Samples

Supports the design, management and facilitation of programs, processes and tools that drive organizational effectiveness through improved knowledge sharing
Uses knowledge management and organizational development principles to develop knowledge sharing experiences at site level
Prioritizes and drives the capture of explicit, implicit and tacit knowledge shared across the Exton GBS site and site Leadership Team
Facilitates site-level cross-functional knowledge sharing to improve efficiency and quality of critical business processes
Creates an innovative end-user engagement plan to drive and sustain usage of stored knowledge content
Partners with the GBS Exton Change Management and Communications Lead in the implementation of a comprehensive knowledge management communication strategy
Shares best practice across GBS sites with Global and Dublin Knowledge Management and Training Lead
Postgraduate Degree preferred
Biotech/Pharmaceutical industry experience preferred

Clinical Training Lead-biosense Webster Resume Examples & Samples

Meet and exceed sales targets for the Region
Provide Clinical Support for cases performed with the CARTO® 3 System (30% of the Time)
Comply with mandatory training and attend local and abroad training programmes to maintain and develop knowledge required to fulfil job role effectively
Execute on key marketing strategies to include the successful roll out of new products
Maintain and develop firm business relationships with KOLs and other strategically important clinical and economic stakeholders
Develop in depth understanding of the needs and objectives of customers on all levels- both clinical and non-clinical stakeholders, in order to develop tailored solutions which maximize sales and sales potential for Biosense Webster
Maintain knowledge of competitor's products and strategies in the local market
Coordinate clinical activities such as new products launches, clinical studies, internal and external training in close collaboration with EHQ
Ongoing assessment of the entire team to ensure they have the necessary skills & competencies to fulfil existing roles
Drive the Clinical Team to the highest clinical level
Manage a clinical diary for the area and optimise CSS scheduling in line with business priorities set by the Area Business Manager
Develop educational programs (internal and external)
Share best practice and success stories across the cluster and the region
Monitor & assess competitor activity and use this knowledge to develop competitive advantage for Biosense Webster
Take responsibility for focused meetings and training with the CSS team
Adopt Credo based principles in all interactions with internal and external customers
Cardiac Physiology experience - EP training and responsibility essential
Fluent in English both verbal and written communication
Excellent interpersonal skills, ability to build strong relationships quickly
Have the capacity to gain in-depth product and procedure knowledge and the ability to communicate effectively with all key stakeholders within the EP lab setting
Must be self-disciplined, organised, and be able to take ownership and responsibility for business objectives
Must be highly motivated and have a strong desire to succeed in a demanding role
A team player and independent thinker
Ability to positively influence thinking, behaviour and gain commitment
Trained to apply advanced Microsoft package skills: Word, Excel, Powerpoint, and Outlook
Full & clean driving licenseSelling MD&D

Operational Excellence Training Lead Resume Examples & Samples

Provides leadership & expertise for manufacturing training initiatives and program development
Collaborates with HR and business leaders to develop training plans and strategies that support the organization's objectives
Standardizes the delivery and application of all training records, skills matrices and gap analysis for all locations
Designs training curriculums and delivery systems based on both the organization and individual needs
Assists in defining the purpose, process and metrics to ensure the training programs are meeting current and future needs
Provides technical support to the plant, providing sound & timely solutions
Understands Continuous Improvement techniques and supports the Operational Excellence leadership in creation and delivery of suitable training materials
Serves as a resource, mentor, and advocate for lean and Six Sigma methodology and facilitates LEAN and Six Sigma activities and trainings across the company
Conceives, develops, encourages, designs and/or implements improvements

Operations Process Training Lead Resume Examples & Samples

Developing training programs that ensure effective adoption of policies and processes
ITIL and General IT Standard Methodology Content Delivery and Training
ITSM and/or Ticketing Tool Training
Develop and implement training programs and training-specific content for Navisite’s North American, European, and Asian divisions that involve/ensure consistent comprehension, measurable retention (testing), and ongoing adherence (auditing and reporting)
Maintain and update training plans and physical/virtual training content and materials
Schedule and coordinate international and cross-business unit trainings
Coordinate 3rd party trainings with external vendors and partners when required
Work with Navisite’s internal Process and Reporting teams to measure the effectiveness of new processes and procedures through metrics and Key Performance Indicators, and design and implement re-training programs when applicable
Work with stakeholders, subject matter experts, and process team members to ensure proper prerequisite and post-launch support for practitioners of new operational policies, processes, and procedures
Contribute toward developing a high-functioning culture of accountability and success-oriented behavior; champion proactive, persistent, and detail-oriented effort
Lead focus groups and distribute surveys to collect feedback from practitioners and management on how to improve training standards and processes consistently over time
Occasional business travel
Bachelor’s Degree in Business, Computer Science, Information Technology, and/or a related field
Minimum 5 years of training experience
Minimum of 3 years of experience in IT Operations or a closely related field and sector
Experience with ITSM Platform(s), particularly BMC Remedy ITSM Suite, and other IT-focused Service Delivery platforms
ITIL v3 Foundations certification
Excellent analytical skills, verbal skills, and written communication skills; the ability to present facts and data to achieve the desired outcome
Excellent interpersonal and leadership skills; ability to collaborate
The ability to operate in a fast-paced environment and help drive change through diligence and persistence
Preferred: Accredited ITIL Trainer Status
Preferred: Basic Cloud Computing and/or technical knowledge
Strongly Preferred: Experience with designing/developing web- and tool-based training content and course delivery tools

Training Lead Resume Examples & Samples

Primary role of position is to train new personnel and perform refresher training for technicians and material handlers on the Production Floor with minimum technical assistance
Role responsible for creating Training Material, Delivering and Updating as Required
Required to produce a high quality, cost effective product that meets or exceeds customer expectations
Required to schedule, deliver, update and review Training Programs for the Depot
Focus on improving the effectiveness and efficiency of repair center processes by identifying issues that can be addressed in the Training Program by working with other Lead Personnel
Comply with Depot Center policies, ESD requirements, process and workmanship standards
Efficiently use skills, tools, diagnostic and test equipment to perform Training
Escalate Issues to Management as required
Acquire additional training when necessary to meet changing business requirements
Work with Depot Management to determine where to focus training efforts

Training Lead Senior Resume Examples & Samples

Ten (10) years’ experience directly related to programmatic functions of which seven (7) related to the implementation and maintenance of management information systems and or software intensive systems. Education Requirement identified above can be used as contributing part of the general experience. PMP certification can be used as contributing part of the general experience
Shall have, within the general experience requirement, five (5) years specialized experience that includes: complete project development from inception to deployment, demonstrated ability to manage multi-task information systems development projects, and experience working within a PMO/CDA/IPT construct with emphasis on the functions they are qualifying as a SME. Specific experience may have been gained concurrently with General Experience
Must possess an active Secret clearance

Workday Training Lead Resume Examples & Samples

Support the delivery of the Workday training strategy for our global operations
Communicate regularly with the HR teams, regional change leads and identified trainers supporting the project
Develop the Workday training programme, content and materials, with support from the Change, Communications and Learning Lead
Deliver and facilitate train-the-trainer sessions to our global trainer network
Design and develop the training programme for the Workday deployment for business leaders, HR, managers, assistants and employees
Identify appropriate training methods to successfully educate the global Amec Foster Wheeler population, including classroom, virtual and e-learning
Manage the Workday training tenant and providing demonstrations to key stakeholders and trainer network
Ensure the training needs of all stakeholders are addressed
Design and prepare job aids and support materials
Develop a curriculum database for future training and refresher
Deliver training and facilitate train-the-trainer sessions
Knowledge of instructional design theory and implementation
Proven ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate)
Experience developing learning content utilizing eLearning software (Adobe Captivate or equivalent)
Ability to be flexible with working hours to accommodate working within a global team in multiple time zones
Preference will be given to candidates with experience in working with Workday and those with an understanding of HR processes

Quality Training Lead & Engineer Resume Examples & Samples

4 + years knowledge of machining practices such as; turning, milling, grazing, grinding, and general machining
Masters of Arts or Masters of Science in (MA/MS) in a related field, coupled with 2-5+ years’ experience
Aftermarket repair experience preferred
Airline repair experience preferred
Previous technical process training and writing of training material

Technical Training Lead Resume Examples & Samples

Create and implement training strategy and curriculum to train the end-users on the new Oracle solutions and other ERP applications in-scope as part of this deployment
Own development of training schedule, required documentation, and knowledge transfers between vendor experts and ultimate Hearst owners
Work cross-functionally with others to understand new features or functionalities of the system
Administer Learning Management system including content building, communication, and implementation
Manage front line user troubleshooting
Effectively partner with Hearst and third-party business and technical resources
Make recommendations on incorporating best business practices into the system or effecting required change management
Manage interrelationships between multiple projects and work objectives
Knowledge of emerging technologies relevant to enterprise, ERP, cloud-based systems and Oracle solutions
Experience working in a large media company
Knowledge of Hearst’s industry group, trends, directions, major issues, regulatory considerations and trendsetters

QC / Training Lead Resume Examples & Samples

Perform initial inspections on new equipment arriving on site. Perform incoming and final inspections on all equipment entering and leaving the automotive shops
Maintain adequate records to reflect work accomplished and be able to create and follow a systematic method of vehicular and equipment inspection
Assist in diagnosing and repairing electrical, hydraulic, chassis and body issues related to all vehicles and equipment as assigned
Perform inspections and load test for all material and weight handling equipment in accordance with OSHA, ANSI and ASME requirements
Provide in depth and accurate inspection reports, as may be requested
Provide beginner, intermediate and advanced level instruction to mechanics in both shop and classroom settings
Communicate with operations and maintenance sections to ensure inspection results produce accurate minimal equipment down-time
Assure proper vehicle control procedures are in place
Maintain and update equipment status and condition as may be appropriate
Submit weekly and monthly department activity reports
Review and maintain automated maintenance management system
Other duties as may be assigned

Cerps Market Training Lead, Month Secondment Resume Examples & Samples

Coordinate the tailoring of training content for the R&D US user base with principle emphasis on the procure to pay processes across CERPs (SAP)
You will t be required to tailor some content yourself, and work with Super Users (i.e. SMEs) and others to gather the content and mechanisms for delivery
Develop a Market Training Needs Analysis (TNA) for the local R&D audiences. This is essentially a mapping exercise of looking at what training modules need to be completed by each employee using pre-defined mapping tables and tools
Manage the creation of a training schedule ensuring that all training is carried out in a timely manner and that all users have attained sufficient competency to perform their roles post go-live
Manage the end to end delivery of training to the identified end user audiences, including room bookings, feedback surveys, and follow up training
Manage any training-related risks, issues and dependencies and escalate to the change consultant/core team training manager as appropriate
Monitor usage and maintenance of training system and associated data necessary to deliver training exercises
Secondment role for the R&D CERPs: Mar 2017 – June 2018
Geographic responsibility: R&D US (Upper Providence, PA or RTP, NC)
Predicted number of end users required for training: Approximately 3,500
Travel required: local in US 25% (based on location)

MYS Ctsm Kl-kyc Cards Program & Training Lead Resume Examples & Samples

Implement the global strategy and design of the OneKYC program for the Cards business
Lead the end-to-end process for all KYC-related policies, standards, and guidelines aimed at setting the framework for execution of risk processes and management of AML risk in adherence to the strict standards specified by Citi's principal Regulators, Compliance Testing, and Internal Audit
Act as the Subject Matter Expert for KYC-related matters, provide input and guidance, as well as establish the framework necessary to effectively implement and maintain the Global KYC Cards Standard, Global AML KYC Policy and related Standards which apply to the Cards business
Develop and maintain strong business knowledge of risk related to the Cards business, included but not limited to Cards Issuing and Merchant Acquiring
Provide oversight on the prioritization, design and change management of BRD/FRD, and rollout of enhancements to CitiKYC to ensure compliance with Cards KYC Standard
Manage and influence relationships with senior Global, regional and local Compliance, Business leads
Oversee the implementation of the Cards KYC program, including the design and change management of the program, implementation of Interim Compensating Controls, and global rollout of CitiKYC, for GCB Cards portfolios for both Brands and Citi Retail Services businesses, in response to the FRB Consent Order
Support the development of a Citi KYC migration strategy for the cards portfolios within APAC and EMEA regions, as applicable
Act as a stakeholder with Compliance and business Technology, in addition to the Cards businesses (Brands and Citi Retail Services) as well as Cards Operations to ensure that the CitiKYC platform operates effectively and efficiently to address KYC requirements
Develop innovative solutions and apply effective problem solving to remove any barriers and challenges to the effective execution of overall KYC strategy
Actively participate and contribute to senior global and regional committees, including the Policy & Standards Subcommittee, and the KYC/AML Risk Subcommittee
Be the APAC focal-point responsible for development of training materials for Regional and Country AML Compliance teams, in partnership with Global Training team, and oversee the implementation of the Training Plan, including design and change management, for APAC KYC
Leverage and transfer subject matter knowledge as all-KYC Training SME, to the role of oversight of the Cards program and its variances
Experience / skills to assist with undertaking KYC including Cards, Customer Due Diligence (CDD) reviews and KYC related trainings
Recent working knowledge of relevant AML legislations and regulatory requirements
Demonstrable use of Microsoft Office applications
Demonstrated ability to work well under pressure and prioritise tasks
Numerate, with experience in the usage of basic financial analysis techniques
Strong written and personal communication skills demonstrated through previous work experience
Previous experience in a similar role within a banking environment may be an advantage
Previous involvement in financial crime investigations or similar investigative experience
Experience in information gathering and application of KYC/CDD/EDD requirements would be an advantage
Competencies
Commitment to the principles of the APAC AML regime
Highly organised and methodical with close attention to detail
Strong interpersonal skills. Commitment to co-operative and collaborative working
Strong team player willing to learn and share experience with other team members
Flexibility to work with rapidly-changing priorities and deadlines
University Degree; experience in the business or business education will be an advantage. ACAMS certification will be an advantage
7+ years in customer on-boarding systems for due diligence; Citi systems experience will be an advantage
10+ years’ experience in banking/financial services, preferably in global programs exposure
Working knowledge of APAC AML regulatory requirements relating to KYC

Training Lead, Specialty Training Resume Examples & Samples

Ensure the delivery and maintenance of role based training for all sales positions in assigned area
Assist Field Trainers with role based training as required
Contribute to the development and enhancement of training materials by providing feedback to leadership on activities and/or content as to relevance, success in the classroom and potential e- learning opportunities
Outstanding communication skills, both oral and written required
Proven ability to work independently and take initiative to proactively complete assignments

Training Lead-specialty Training Resume Examples & Samples

Proven experience presenting dynamic sales and leadership training, both virtually and in a live, classroom environment
Solid understanding of all types of dealership advertising including internet advertising, SEO/SEM, dealer websites, TV, radio, newspaper and direct mail
Able to obtain necessary training certifications, including Challenger Sales Methodology
Must be willing and able to commit to extensive travel; up to 70% travel (day and overnight) required at times
Background working with automotive dealerships and manufacturers to improve sales operations and effectiveness
Ability to build strong relationships with members of the internal team, Sales Operations, Media Sales Departments and corporate support teams

Training Lead-field Training Resume Examples & Samples

5-8 years of relevant experience required, including classroom instruction and management training. Sales management strongly preferred
Solid understanding of Cox Automotive Media Group sites, packages and solutions
Must be able to work in a fast paced environment and deliver results with tight time frames
Proficiency with technology suites such as PowerPoint, Map Point, Excel, Word; SFDC experience preferred
Strong attention to detail, problem solving and analytical skills required
Able to manage multiple projects concurrently

Technology Technical Training Lead Resume Examples & Samples

Coordinate the interactions between the SMEs and external Trainers to help draft the course contents and schedule sessions on LMS
Assist in lab setups, and own the end-to-end training life cycle
On-Boarding
Lead the on-boarding program
Oversee weekly trainings for new hires
Monitor, evaluate, or record training activities / program effectiveness
Technology / Finance Forums: Plan and manage the events for the Technology / Finance forums across 3 India locations
Tech Training new development / market intelligence: Keep track of new developments within Technology Training by reading current journals, books, magazine articles, websites
Training Website: Maintain tech training website and on-line resources to ensure that content is current, relevant and available for stakeholders
Source local trainers
Keep track of vendor contracts
Manage vendor score card
Strong Technology background preferably in a Banking environment
In depth understanding of the Technology stacks across the Banking domain
Conversant with session delivery in any Technology (Java / .NET / Databases)
Understand the SDLC
Understand project management life cycle including stakeholder management
Strong articulation and communication skills
Administrative skills
Strong organizational, administrative & interpersonal skills
Bachelor’s Degree essential

SAP Training Lead Resume Examples & Samples

Leading the process for Training, in conjunction with the system integrator Training specialist
Identification of knowledge and skill gaps and subsequent planning to ensure the timely provision of training and performance support materials to fill the gaps
Utilising current knowledge on instructional methods, instructional design, learning objectives/theory and evaluation to develop robust training modules and performance support materials
Ensuring integrity of the end-to-end training process with the inclusion of relevant deliverables that supports the program framework and also meets the program management procedural requirements and quality standards
Ongoing development of KPI’s to monitor & report the effectiveness of training approach. Produce and deliver management reporting and regular statistical reporting
Leverage the network of ''change agents'' across the BCW organisation to support the training design, build and deployment as required
Maintaining ongoing contact with the business department leaders and other key business leaders (particularly the Boeing training team), both internal and external, as required for training input
Develop a feedback loop for training pilot to ensure appropriate updates when potential issues with/feedback on training and performance support materials are identified
With training input, assist the preparation of a Transition Plan to support impacted business unit people through the Go-Live transition period

Role Mapping & Training Lead-turbo Resume Examples & Samples

Full accountability for all role mapping & training related activities
Coach, mentor and advisor to Super Key/Users, local site and deployment team on all role mapping & training activities
Support the deployment teams in developing the local training plan that is aligned to the global change management strategy
Weekly progress reporting to wider project team and Central OCM
Ensure tollgate criteria is met for role mapping & training activities at each phase
Where applicable co-ordinate the work of site-based Junior Change Managers to deliver role mapping and training
Contribute to the evaluation of the change management toolkit for future developments

Technical Training Lead Resume Examples & Samples

GMP Training
Return on Investment on Trainings held
Leading Compliance Activities
B. Pharma/ M. Pharma
Proficiency in speaking, comprehending, reading and writing English is required / preferred

Quality & Training Lead Resume Examples & Samples

Establish a culture of working safely
Work collaboratively with Supervisors with the goal of improving the Call Center Agent performance
Responsible for consistent Quality Monitoring of Call Center Agent
Responsible for training and nurturing new hires to provide quality service to our customers
Responsible for leading the training effort for all call center agents
Coaches Call Center Agents on improving call handling techniques and utilizing resources to improve service provided to our customers
Takes responsibilities for Call Center Agent performance and proactively works to improve each agent’s level of service
Build out and maintain Call Center Knowledge Articles(Salesforce.com) and training manual for Customer Service
Strives for continual improvement of the Call Center
Strong commitment working safely and helping to create a world class customer service environment
Superb leadership and interpersonal skills
A knack for effective time management, organization and prioritizing
Two to five years customer service – contact center preferred
Team facilitation and training skills
Strong decision making, change management and negotiation skills
Ability to work well and quickly under pressure and able to quickly prioritize work load
Excellent attendance
Strong Microsoft office skills

Cyber Security Training Lead Resume Examples & Samples

Designs, tests and implements training materials for secure operating systems, networks, and database products
Leads and develops training for the full range of security issues including architectures, firewalls, electronic data traffic, and networks
Leads and develops training for encryption technology, penetration and vulnerability analysis of various security technologies, and the use of security tools
Provides technical expertise and guidance to more junior team members
Some weekend work is required to support training classes conducted Friday through Sunday
Strong leadership skills and experience handling difficult teams
Demonstrated ability to develop technical training materials
Experience managing people and leading technical teams
Bachelor’s degree in related field or equivalent; advanced degree preferred
Minimum of 10 plus years work related experience
Minimum of a DoD SECRET clearance
Army Basic Instructor Course Certification or equivalent from another service
Microsoft Certified Professional, Red Hat Linux or other OS certification desired
CISSP desired
TS/SCI eligible

People Development & Training Lead Resume Examples & Samples

Administer the Global Core Curriculum for all CCC-Cavite Global Operation resources, from monitoring progression, tracking completion and pending, facilitating online assessment and endorsing successful candidates for certification
Program manage all training requirements for new joiners as part of end-to-end enablement program, and administer training needs for tenured associates as part of continuous improvement and intervention process to knowledge and skills gaps
Actively participate on People Agenda and team activities that promote employee engagements
Perform hands-on process specific training initiatives as required by Leadership
Perform ASLAN training and certification to all incoming resources, including soft skills and communication/voice training
Report training progress of new joiners on a daily to regular basis
Coordinate training schedule, assign responsible trainers, work on rooms and necessary logistics to perform training
Formulate actions plans to address any training deficiencies as result of Operations reviews, NSS reviews, voice of customers, QA forums, and leadership meetings
Own over-all people development initiative in CCC-Cavite, in collaboration with Operation and Support Leaders. Propose programs and ad-hoc initiatives that drive over-all employee improvement and engagement
Candidate must possess at least a Bachelor's Degree preferably in IT, Engineering or equivalent
With 3-5 years equivalent training work experience from a Call Center environment
Ability to design, develop and conduct training programs
Ability to demonstrate project management skills through institutionalizing training-related projects
Advanced organizational skills, attention to detail and time management skills
The ability to work cooperatively and effectively with others to establish and maintain good working relationships
Must have influencing skills, including cross-functional/cross-cultural
Must be Analytical and Results driven
Willing to work in Cavite on a day shift

Operational Training Lead Resume Examples & Samples

Knowledge of L &D process development and delivery
Flexible approach with a desire to exceed targets
Process knowledge gained within an Operations / Distribution environment
Ability to act as an operations L &D subject matter expert
Clear communications skills
Strong team management skills
IT application knowledge – MS office applications (basis level)
Understand project management ways of working
Training delivery / facilitation skills

Training Lead Resume Examples & Samples

Supports the development of the overall Workday Training Strategy across TD Bank
Supports the development of the Training Plan and Schedule for Train-the-Trainer program
Develops and is responsible for the Training Plan and Schedule for End users
Creates formal course outlines and learning objectives
Supports the development of Train-the-Trainer and End User training materials (formal courses, Job Aids, internal campaigns)
Liaises with functional / technical work streams to obtain and clarify information for courses and topics
Work closely with TD Implementation change management and communications team to ensure that program goals and messages are reflected in the training
Coordinates with project team members to compile system screenshots for course materials
Leads review and approval cycles for courses developed
Liaises with TD Training coordinator in relation to logistics and other administrative matters

Training Lead Resume Examples & Samples

Engagement with senior leaders and key stakeholders in global, regional and local functions and lead thorough stakeholder and needs analysis and align on content and approach to training and learning. Engagement and motivation of target audiences to opt into the curriculum
Identification and application of cutting edge approaches to adult learning and training; developing, updating and providing input on curriculum content (in collaboration with internal subject matter experts as required)
Usage and sharing of best practices to ensure consistent/high level quality programs
Effectively managing and working with external providers to scope and create a comprehensive training curriculum and management of assigned budget
Leading implementation and delivery of the curriculum

100

Human Resources & Training Lead Resume Examples & Samples

Lead on workforce planning and the recruitment and selection of Interserve staff in line with vetting requirements as set out in PSI 07/2014
Ensure all Interserve employees attend the two-week induction programme
Works closely with HMP Berwyn personnel team and the Activity Allocations Board on matters relating to work allocation, employment, training and development and supervision
Provide HR support for the prison men allocated to work in the workshops; ensuring that as close real work experience is provided. All traditional HR and learning and development processes to be in place to support the prison men (Induction, appraisal, learning plans etc.) in order to enhance their development and employability skills
Advice and coach all staff and managers on HR and training policies, procedures and terms and conditions of service, including all aspects of employee agreements
Provide advice and support and guide managers through all HR and training procedures; when necessary this may include direct involvement in investigation meetings and attendance at hearings and appeals
Support and implement the Interserve employment policies and procedures locally at the HMP Berwyn
Analyse training and development needs through a comprehensive training needs analysis review
Collaborates with wider partners such as Learning & Skills provider, CRCs, Offender Management Unit and Healthcare in instances where holistic view of workers’ needs and solutions are required
Communicates information on staff management, including performance management, disciplinary issues and compliance with ethical and professional behaviours and during annual leave or any absence
Demonstrate awareness of the company’s commitment to adult safeguarding duties, adhering to national and local policy and practice guidance promoting the welfare of adults, and alerting relevant colleagues and stakeholders should any risk be identified
Manage, implement and monitor data and information transition processes to ensure data is safeguarded, and take required action to minimize the impact of any data loss
Maintain all HR & training quality assurance and performance procedures
Provide comprehensive administrative support to the SMT on request e.g. organising meetings, preparing letters and minutes for meetings ensuring confidentiality and data protection are maintained
Associate Member of CIPD
Minimum 2 years’ experience working in an HR or Learning and Development role or similar
Experience of planning, designing, delivering and evaluating learning initiatives and interventions, including practice specific learning
Experience of working alongside managers to develop learning needs in line with corporate (service delivery) priorities
Ability to use a variety of influencing styles to suit the audience, together with the ability to facilitate academic debate as appropriate
Self-motivated, which is seen by and inspires others
Excellent verbal, written communication, presentation and interpersonal skills
Highly developed organisational & planning skills
Experience of developing staff through coaching or training
Knowledge of Welsh Language
Experience of formulating annual learning and development plans across an organisation, ensuring the most cost effective and appropriate development solutions are chosen
Experience of providing management information reports, through generation and analysis of data from learning systems
Experience in Offender Management and Offender Services

101

Site Training Lead Resume Examples & Samples

Work with organization to understand training and development needs for specific business, performance issues and/or across employee groups and determine strategies to meet needs
Establish scorecard and tracking systems to gather and trend training results in alignment with cGMP, safety and business targets
Manage internal and external training partners and suppliers, along with training and development budgets related to specific initiatives
Evaluate the effectiveness of training at compliance, performance, and business outcome levels across the site
Supervise site training professionals and lead the Site Training Council
Support change management efforts to ensure both business processes and culture are prepared for the successful implementation of training services and enterprise solutions
Represent the training program during regulatory and / or internal audits
Networks and benchmarks internally and externally to drive improvement and consistency
Advanced knowledge of cGMP and Global Regulations
Understand verbal and written safety and quality instructions and read and comprehend written work instructions including words and drawings
Must have basic English written and oral communication skills adequate to communicate with other team members

102

Continuous Improvement Training Lead Resume Examples & Samples

Provide governance and oversight for Westinghouse Continuous Improvement training, including continuous assessments, evaluation, and incorporation of best practices
Lead, develop and deliver Continuous Improvement training (including certification) for identified personnel including but not limited to Green Belts (GBs), Black Belts (BBs) and Master Black Belts (MBBs). Tailor training material with Westinghouse examples and relevant case studies
Fully support and demonstrate the principles and behaviors of Continuous Improvement both in and outside of the classroom
Assess GBs, BBs and MBBs while in training and provide feedback to their mentors and managers as appropriate
Develop and deliver level-appropriate Continuous Improvement training to Process Owners, Project Champions, and other target audiences
Coach and mentor CI leaders to achieve overall objectives and apply tools appropriately
Assist organizations by identifying and establishing measurement systems to promote data driven decisions
Participate in, or lead development of, annual strategy deployment efforts
Keep abreast of related latest trends, new techniques and advanced tools that could be applied to current projects or incorporated into the program
Lead cross multiple, cross functional and/or cross organizational projects/kaizens to solve business problems
Certified Westinghouse Customer 1st Leader or Black Belt with appropriate skill level and tool usage experience as demonstrated through the successful completion of companywide CI projects
Six Sigma / Lean Master preferred
Excellent facilitation, presentation, and training delivery skills
Demonstrated ability to coach and mentor others, including providing constructive feedback when necessary
Ability to lead project development and write associated charters
Ability to analyze data/info using statistical and non-statistical methods
Manage multiple priorities and projects to on-time completion while meeting financial targets
Excellent interpersonal skills and demonstrated ability to work with senior leaders
Ability to influence and gain commitment at all levels of the organization
Proficient in Microsoft Excel, Word, PowerPoint, and Visio and have experience with statistical software
Strong Communication, Results Orientation, Employee Development, Strategic Thinking, and Change Management competencies
Strong business knowledge desired, with a minimum of two years Westinghouse experience and no less than 5 years of total work experience (7 to 10 preferred)
4-year University degree or equivalent

103

Change Management & Training Lead Resume Examples & Samples

All areas of information technology, aligning with the Talent Management Org Effectiveness COE, Corporate Communications and HR
As an accomplished Change Management & Training Lead, provide communication and training support to ITS function to support technology, service and organization goals
Create and execute change management strategies for technology deployments with emphasis on maximizing adoption and minimizing resistance
Create and deliver training programs and user materials to enable users to be productive using Ball’s technology and applications
Create and implement efforts to increase ITS employee engagement through effective communications
Manage internal ITS communication vehicles (Ball portal, mailboxes, distribution lists)
Manage execution of customer satisfaction surveys and reporting
Measure outcomes of change, communications, and training interventions to determine effectiveness and build lessons learned into future interventions
Coach ITS leadership and managers on effective change and communications strategy and practices
Bachelor’s degree in Change Management, Org Effectiveness, or commensurate experience
5 – 7 years change management and training experience within a corporate environment, preferably some within Technology Adoption
Experience creating and delivering communication and training programs to support IT or business goals, applying organizational change management and training best practices to practical solutions
Experience working in a global environment, including ability to adapt to different cultural practices and preferences, and ability to work in a complex, globally matrixed team environment
IT literate, including knowledge and understanding of IT and project management methodology
Knowledge and understanding of manufacturing environments
Fluency in verbal and written English
Excellent communication skills, including the ability to translate complex concepts into business language, strong facilitation skills across different levels of the organization, and ability to communicate at all levels in the organization
Strategy development to gain stakeholder support and complement delivery of capability
Capable of building strong relationships within ITS and with key business stakeholders
Ability to work with others at all levels of Ball
Strong interpersonal skills, including relationship building and influencing
Ability to triage, prioritize, and execute work independently
Comfortable with ambiguity, flexible, and adaptable
Ability to travel internationally as required
Posiiton based in Broomfield, CO

104

Training Lead Resume Examples & Samples

Administers, organizes, and conducts training and educational programs in specialized applications of personal computer/information technology systems
Monitors employee progress and program effectiveness
Assesses training needs and requirements
Recommends outside training, as required
Bachelor's and 6 years of experience or 8 years with a High School Diploma
Experience Developing online and love training
Familiarity with Sharepoint

105

Applications Training Lead Resume Examples & Samples

Minimum of two years nursing OR allied health experience in designated area of applications supported OR minimum of two years business systems or healthcare related experience in designated area of applications supported required
Post high school degree in nursing or allied health field required or bachelor's degree in healthcare, information technology or business related field required
Strong written and verbal communication skills, with individuals and groups of all educational levels and backgrounds required
Ability to adjust communication method and content to end-user education level, preference and need required
Attention to detail, organizational, and presentation skills required
Proficiency with Microsoft Office and Microsoft Excel required
Adult education training/presentation skills required
Ability to present training in front of large groups of professionals required
Ability to problem-solve on the spot and effectively adapt to changing environment and training needs required
Detailed understanding of workflows and system configuration required
Ability to prioritize multiple projects required
Ability to logistically read and comprehend technical and/or functional manuals and instructions required
Excellent interpersonal and team building skills required
Currently licensed as a Registered Nurse in the state of Nebraska or current compact state license OR appropriate allied health license in the state of Nebraska only as required in accordance with appropriate degree required
Experience facilitating classroom, online, and one-on-one training preferred
Experience with formal Learning Management Systems preferred
Experience with use of e-learning applications (e.g. Captivate, Articulate) preferred
Prior experience with using an electronic health record preferred
Knowledge and experience with healthcare information systems preferred
Knowledge and skills in healthcare operations, physician practice, information technology, clinical operations, or medical information preferred
Knowledge of operational healthcare hospital/clinic workflows preferred
Strong understanding of the organization's policies, procedures, and business operations preferred
Experience with application build and maintenance preferred

106

Corporate VP, Worksite Training Lead Resume Examples & Samples

Serve as the subject matter expert for Worksite Training
Development and implementation of Employees Whole Life (“EWL”) and Employee Benefits approval program for agents who are currently not selling in the Worksite space
Working collaboratively with the Company’s central people development program, NYLIC-U, in developing and delivering the approval program, including all pre-approval webinars and post-approval webinars
Working with the Business Development Consultants to offer targeted Worksite Approval to agents in key Focus General Offices (GOs) or regionally in order to increase the number of targeted agents approved to sell Worksite Products. This would include oversight of logistics for these training programs
Update and refresh training content as needed on the Worksite Agent Portal with input from team members
Development and implementation of additional training as needed internally for the Worksite Team and externally for our agents as Worksite introduces additional products including, but not limited to, any additional Employee Group Benefits products or riders. Work collaboratively with the product owners and, where appropriate, any third party vendors in creating the training that will provide our agents with the knowledge and professionalism to be able to sell these products to the underserved and generally un- or under-advised employee
Development of Training 2.0 and beyond for agents who are already approved to sell Worksite products. This training will essentially build on what they learned in their initial worksite training. It will focus on how to pivot with Employees to talk with them about their individual additional financial needs and how best to address those, as well as training to guide the Worksite agent on how to work with the Business Owner on their individual and business needs
Bachelor’s Degree required; Master’s Degree preferred
Minimum of 5 years of relevant work experience
Life Insurance knowledge preferred
Training or teaching background
Ability to create engaging PowerPoint presentations and Excel spreadsheets

107

Training Lead CFS Cancellations Resume Examples & Samples

Identify and assess departmental training and development needs utilizing department manager and supervisor guidance
Develop and maintain an annual training plan for the department
Develop, design and deliver individualized and group training for current and temporary associates including training materials and course content that prepares associates to successfully complete their assigned responsibilities, get the best results and maximize productivity
Review error reports and support desk tickets to identify possible training gaps
Review process documentation on an on-going basis and confirm it is complete and correct
Update the department process/procedures documentation (SOPs) and notify E-Learning specialist as needed
Maintain training records that include attendance to sessions and provide feedback via a report card on each trainee to supervisor and manager
Meet monthly with supervisors and manager to review training needs
Attend required Training sessions or meetings provided by the Training Manager
Demonstrate a positive customer service approach in all interactions with trainees, dealerships and customers
Assist operational lead(s) during blackout periods or month-end activities (no training sessions scheduled)
Identify and recommend process improvements that would result in better accuracy and more efficiency
Minimum 1 year experience at SSC or prior training experience
Strong communication skills (both written and verbal)
Strong MS Office experience (excel, PowerPoint, etc.)
Ability to troubleshoot and resolve issues promptly
Excellent follow-up, time management and prioritization abilities
Ability to work independently and as a team member in a deadline-driven environment
Produce high quality work while under deadline pressure
Next Possible Position

108

Sales Training Lead Resume Examples & Samples

Build & Lead "Best in class" Sales Training team
Ensure Sales Training Excellence
Support Execution of Business Strategy
Track and share opportunities for making BI sales team most competitive

109

Safety Training Lead Resume Examples & Samples

Facilitates training program for all new hires in the fulfillment center as well as any training needed by current EVINE team members
Provides a consistent learning and development environment that encourages employee growth
Works with fulfillment center leadership team to identify and develop the training programs and training needs within the fulfillment center
Helps identify training and development needs, proposes solutions, and takes an active role in developing the material
Maintains a thorough knowledge and skill base for operations, products, policies and procedures
Develops and maintains tracking programs for fulfillment center training
Performs safety walks in the fulfillment center to observe behaviors
Serves as informal leaders in the safety program to include safety committee guidance
Strong verbal communications skills to effectively interact with internal and external customers
Strong mentoring skills
Excellent time management skills, the ability to multi-task and work in a fast paced environment with minimal direction from supervision
Professional, flexible and positive team player that is self-directed and self-motivated
Willingness to take on special tasks/projects assigned by management within deadlines identified
Strong writing, grammar, and proofreading skills
Ability to communicate in a professional manner
Able to think globally about business operation needs
Regular attendance and the ability to work flexible hours including Saturdays and Sundays
Flexible with the changing needs within the organization
Computer skills including all aspects of Microsoft Office
Desire to share knowledge and assist in the growth of EVINE new hire team members
Two years of equipment operations and training experience preferred

110

Training Lead Resume Examples & Samples

Bachelor degree in Business or a related discipline
At least 5 years experience in a similar or equivalent role
Considerable experience and critical skills in their area of expertise that add value to the business; ideally in a manufacturing, preferably GMP setting
Experience in change management and leading a team in developing a culture of continuous improvement would be advantageous

111

Audi Customer Experience Information & Training Lead Resume Examples & Samples

5-7 years
Able to organize and motivate individuals around a common goal
High commitment to quality
Ability to work in a fast paced, constantly changing environment
Excellent follow up, dependability, punctuality and accountability
Extremely detail-oriented individual with the ability to multi-task
Capable of performing tasks in dynamic/changing circumstances
Commitment to meeting extremely aggressive deadlines
Strong customer-focused individual with a passion for responding to the needs of customers
Presentation and communications skills (presenting to senior leadership, CXC team, cross-functional meetings, etc.)
Advanced ability to communicate thoughts and concepts in both verbal and written forms at all levels
Proficient in MS Office products
Able to mentor direct reports on methods and thought processes used to solve team needs
Professional demeanor- able to effectively interact with all levels and departments
3-5 years working with knowledge base tools; SharePoint or other
3-5 years developing and enhancing onboarding and training programs
Master’s Degree in related field of study

112

Customer Experience Partner Training Lead Resume Examples & Samples

Responsible for ensuring that Airbnb’s training standards and culture are maintained by the partner trainers, through regular communication with partner training teams and maintenance of certification
Responsible for communication with the Partner Management team with regards to identifying partner training needs and updates which affect training
Responsible for keeping on top of developments within Partner Management to ensure that the interests and standards of Airbnb Training are maintained and that training needs are identified and can be, and are, actioned upon
Collaborate with Training and Partner Leadership to conduct training needs analysis
Work with Training Lead to source additional resources for training and certification at partners from the training team
Provide feedback to Training and Content Development specialists on content as relates to partners’ needs
Attend Business Reviews on behalf of CX Training
Field training requests from Partner Management and work with the training team to assess and fulfil requests
Maintain knowledge of training and content to advise partner training teams and field questions
Disseminate information affecting training to partner training teams
In partnership with the training manager, ensure that Training’s interests are represented in the process of onboarding and ramping a new partner
Work with WFM & Partner Mgmt with scheduling of training
Travel to Partner sites to evaluate current training
Maintain both training certification and the tracking of training at partner sites
Represent the Global CX Training Team in communication with other teams in order to maintain a consistent voice and allow Trainers to focus on training when in the classroom
Ad hoc regional and global projects as assigned by your manager

113

Customer Experience Training Lead Resume Examples & Samples

Collaborate with Global Training Manager on the strategic development of local and global training programs
Support both Local and Global training projects from start to finish
Responsible for global training consistency and global delivery
Responsible for overall project management of local and global training requests
Investigate ways to utilize data to improve training
Inspire, motivate, and support a team of trainers to set and meet their personal and professional goals
Manage all aspects of the the local Training Team, from hiring & certification, to development & performance reviews
Accountable for assigning projects to CX Trainers, and supporting when necessary to see it through to completion
Maintain knowledge of training, content, and delivery, in order to be able to assist CX Trainers at all times
Represent the Global CX Training Team in communication with other teams in order to maintain a consistent voice, and allow Trainers to focus on training when in the classroom
Work with multiple teams outside of Training to ensure a holistic and collaborative training experience for Internal & Partner Crewbies

114

SAP Training Lead Resume Examples & Samples

Finding the dream job at IBM: navigating our company with the potential for many careers by channeling an employee’s strengths and career aspirations
Http://www.ibm.com/ibm/responsibility/initiatives.html
Http://www.ibm.com/ibm/responsibility/corporateservicecorps
At least 3 years of experience in instructional design and learning methodologies At least 3 years performing in similar capacity on an SAP project with of SAP training At least 3 years experience managing a project team At least 1 year experience working with Lectora At least 1 year experience working with Adobe Captivate At least 1 year expereince Training development and documentation skills At least 3 years experience in Microsoft Office: Word, Power Point, Excel and Publisher
7 years delivering/facilitating learning solutions comprised of presentations, procedures, exercises, quick references, simulations, instructor guides, curriculums, course outlines, prototypes, and training design specifications as well as interacting with students (virtual/classroom)
3 years working with one of the following LMS/LCMS authoring tools: Articulate, Storyline, Camtasia, Lectora, Captivate, other similar toolsets/vendors

115

Training Lead, Drives Aftermarket Services Resume Examples & Samples

Effectively manage the Drives Aftermarket Services function driving superior customer service
Develop and manage key growth Aftermarket programs and web based applications
Expand the comprehensive, multi-tier variable speed drives product training program for sales, distributors and customers, that is both on-line (web based) and in-person and includes start-up and service certification
Manage, develop and grow a field based training network through Reps and Distributors
Responsible for managing and conducting in person one to three day drives commissioning training
Coordinate the marketing and communication of the variable speed drives Aftermarket Services & Training programs
Drive continuous improvement in the sales/customer materials, processes and experience
Leads the development and implementation of systematic processes and procedures, business process improvement and lean activities to improve overall customer satisfaction
Manage ISP Program to ensure high quality providers in technical and non-technical areas
Develop and launch Aftermarket Services including Drive Serialization, Competitive Retrofit kits, Comprehensive Parts program and other growth programs
Lead commercial interface with customers to resolves field project issues
Set variable speed drive training strategic vision and manage resources (human and budget) to achieve sales and market share growth of the product line
Lead the development of training course material for both open and enclosed drives, processes, and documentation and evaluate effectiveness of the training program using quantitative metrics
Develop and maintain training & certification process for drives startup commissioners across all regions of the country including ongoing communication and update program
Responsible for creating, managing and conducting in person one to three day drives commissioning training sessions
Support the training required for any new open or enclosed drive launched into US market
Manage and complete multiple projects on schedule with minimal supervision
Bachelor degree from an accredited institution is required
Minimum of 3 years previous experience in product training, customer service, or technical support required
Minimum of 3 years previous experience with industrial control products or a similar field is required
Must be legally authorized to work in the United States without company sponsorship now or in the future
Drives application experience
Drives training experience
Application engineer experience
Field experience
Prior experience leading trainings both in-person and virtually
Results-driven and self-motivated
Excellent communication, problem solving, time management, and organizational skills
Advanced computer skills including Microsoft applications
Incumbent must have excellent reasoning skills and ability to act on them to ensure quality of work
Position requires an individual who is self-motivated, self-managed, team-oriented, proactive, attentive to detail, and able to overcome obstacles to meet schedule requirements

116

Training Lead Resume Examples & Samples

Oversees (schedules, coordinates, plans) all phases of updating existing extensive, specialized training material by incorporating technical and engineering changes and/or assessments to maintain currency and accuracy of course material
Ensures accuracy, completeness, and delivery of course/curriculum materials
Reviews and evaluates customer requirements by assessing training needs (e.g., current skill level, experience, environment.) Ensures technical data, design requirements, and objectives are accurate and available to develop training/courses
Supports the development of schedules, interpreting statement of work requirements, and developing basis of estimate.Oversees, designs, develops and documents extensive, specialized training objectives (e.g., enabling, supporting, terminal, learning) based on analysis of customer requirements and technical resource data to design training course material. Reviews and evaluates training objectives developed by others
Validates extensive, specialized customer training by observing, measuring, testing, reviewing, and analyzing training to ensure that learning objectives are met effectively. Observes and tracks student performance. Incorporates improvements as necessary
Establishes processes and criteria for evaluations to be used by others
Schedules, coordinates, and plans all phases of extensive, specialized training material development (e.g., instructor led, presentation, eLearning, instructor/student guides, programs of instruction)
Communicates extensive, specialized customer training needs and design requirements by partnering with other specialists (e.g., designers, developers, engineers, programmers, technical publications)
May use specialized software technology to research, configure, maintain and develop new and extensive, specialized media and materials. May maintain standards associated with tools being used. Checks the quality of work prior to release
Develops, coaches and mentors less experienced trainers

117

CTI Command Center Training Lead Resume Examples & Samples

Facilitate meetings with critical personnel to analyze operating procedures in order to increase efficiencies and standardize material for training curriculum
Serve as the initial consultation point for Command Center Services training decisions
Design and coordinate site orientation programs globally for all new to site individuals
Develop and standardize global processes pertaining to technical cross training programs implemented within Command Center Operations for all Level 1 and Service Monitoring roles
Work closely with Command Center Management to ensure all developed training is consistent with Command Center standards for execution
Effectively communicate training opportunities and expectations to staff within the Global Command Center
Develop and maintain comprehensive skills mapping portal for management
Possess a firm understanding of cross-departmental job requirements for creation of uniform training within each technology
Develop global, holistic understanding of work environment policies through the development of ethics programs
Articulate technical and site information in a tour format to large audience with various levels of technical knowledge base, including a business management audience that may lack a deep technical understanding of internetworking technology solutions
Manage third party vendors used for training including budget, registration and logistics of technical and soft skill courses, where required
Manage training and automation projects to ensure completion within time, cost, and scope
Develop and present executive level reports on training initiatives for SML1
Possesses intermediate knowledge of the technology infrastructure supported by the Command Center
Possess strong data mining skills and is automation driven
Possesses key project management skills such as organization, leadership, risk management, communication, time management
Effective prioritization skills and high energy
Ability to work in a fast-paced network operations environment
Ability to work under pressure with conflicting priorities and a fluctuating and potentially voluminous operational workload
Ability to coordinate and conduct effective meetings with management
Must exhibit sound and comprehensive communication and diplomacy skills to exchange complex information with inherent confidence
Strong Microsoft Office knowledge with emphasis on Excel and Power Point
High sense of urgency and commitment to exceeding customer expectations
Strong personal work ethic that inspires excellence and enthusiasm amongst peer group
Knowledge of general curriculum design and implementation methods for streamlined execution of training programs
Ability and willingness to operate within tightly controlled operational procedures
Strong analytical, organizational, written and interpersonal skills
General education requirement (high school / secondary school or equivalency), associates or 4yr/bachelor’s degree are highly preferred
Experience in project management and training curriculum development preferred

118

Change Management & Training Lead Analyst Resume Examples & Samples

Change Manager and Training Lead for Regional CitiPhone Digital initiatives
Process Improvement and Change Management
Governance of Training content & CPO script adherence
Support Management
Management and co-ordination of Digital project requirements impacting CitiPhone
Project Lead for both Regional CitiPhone initiatives
Responsible for project documentation approvals
Ensure all project deliverables are completed within timeframes
Track, monitor and deliver to benefit realization of change activities, importantly drive the desired results
Work closely with business groups to deliver on business requirements in relation to activities for CitiPhone
Initiate process reviews and implement change to process, policies and systems to reduce effort and enhance customer experience
Manage all change activities in a manner which will only improve FCR and NPS and Repeat call reduction
Coordinate policy, procedure and reference material changes on e-SOK++ and Operational policy and procedures for all Digital initiatives change activity and communicate the change effectively
Minimum five years of experience in an Operations environment
Minimum two years project management/change management experience
Training/development experience will be added advantage
Proven history of pro-active stakeholder management and ability to influence stakeholders to make change
Ability to constructively drive change
Proven experience in quality, control and process improvement
Strong leadership/supervisory skills
Exceptional problem solving skills
Strong analytical skills
Ability to work in a fast paced changing environment with multiple tasks

119

Training Lead Resume Examples & Samples

Work with the Global Training Coordinator to schedule learning events, including but not limited to facilitated in-person sessions
Assist in registering attendees for learning events and manage attendee status and changes either in a learning management system or in off-system documents
Manage course finances, including tracking, processing and reporting costs and recoveries at the session and cost center levels for the North America and Latin America Regions, (NALA.)
Work with Finance to process PO’s and track process flows
Liaise with the Global Training Coordinator and assist in scheduling Instructors for every learning event
Work under direction (and where applicable in partnership with system administrators) to create and run reports concerning learning events in either learning management or financial systems. This includes reports used to manage revenue and learning opportunities in the NALA pipeline
Collect monthly revenue reports from Finance colleagues and update necessary reports for various Finance and Business Units
Organize, schedule, track and manage small, short-term project teams as necessary to fulfill the responsibilities listed above
Communicate with necessary internal and external resources to in order to achieve the highest level of quality, personal care and commitment for a Best-in-Class experience for every stakeholder
Coordinate Sales Training logistics, including but not limited to; room scheduling and set up, learning portal registration management, catering, printing, shipping, supplies, hotel and restaurant coordination, cross charge payment to internal sales finance
Bachelor’s degree or equivalent experience in similar role in services for a technology industry
Minimum of 5 years of related experience
Knowledge of budgetary management and basic financial reporting
Familiarity with standard training delivery practices
Proven ability to work closely with learning professionals and with cross-functional partners, including Finance professionals
Proven ability to balance multiple tasks, disciplines, technologies, and job functions
Proven ability to deal effectively with customers, instructors, and management; ability to keep all parties up-to date on current schedules and soliciting input when appropriate
Excellent organizational skills and follow-through; detail—oriented
Ability to enter program information into a database; ability to search and elicit pertinent data and to create and run reports
Proven ability to create and manipulate Excel spreadsheets and other standard office software tools as an experienced user
Ability to collate PowerPoint slides into a cohesive sales training deck
Excellent communication skills are a must

120

Training Lead Resume Examples & Samples

**THIS POSITION REQUIRES 75% TRAVEL.****
Responsible for writing and updating CGI product documentation with client specific customizations/integrations
Responsible for working with the client as they develop their training material
Provide support to the client at all levels of the organization
Meet all deadlines for delivery of training material as defined by team lead and/or PM
Responsible for creating/updating functional training material for train the trainer with the client
Responsible for a small team of training/documentation specialists
3-5 years of training experience with financial services applications; Collections and Recovery experience
Ability to communicate to the client, other CGI members and multiple vendors at all levels of the organization to make decisions and recommendations on training processes
Excellent organizational and coordination skills
Ability to work both independently and with a team
CACS
PresentationSkills/PublicSpeak

121

Organizational Change Management & Training Lead Resume Examples & Samples

Stakeholder analysis and mapping
Communication plan creation and execution
Training Strategy and plan
Change readiness assessment
Training material developments and updates

122

Change Management & Training Lead Resume Examples & Samples

BA/BS degree or equivalent work experience
Minimum of 8 years of experience in change management with a solid understanding of how people go through change for both process and tools
Strong experience leading all facets of change management on tool/process implementations in high growth organizations
Proven experience developing training content for tools and process, leading Train-the-Trainer and delivering training
Must be a team player and able to effectively collaborate across all levels within our organization
Flexible and adaptive – ability to work with many different tools and diverse stakeholders
Previous experience working in IT Retail is a plus
The following competencies: Client Focus, Decision Quality, Manages Complexity, Strategic Mindset, Develops Talent, Organizational Savvy, Drives Engagement, Plans & Aligns, Ensures Accountability, Resourcefulness, Manages Ambiguity and Self Development
The following values: Respect, Work-life Balance, Passion for the Client, Initiative, Innovation, Teamwork, Expertise

123

Global Security Operations Training Lead Resume Examples & Samples

Utilizes critical thinking skills to develop and execute project tasks
Identifies critical interest areas and develops strategies for improvement
Develops relationships with multiple business partners, internal and external
Supports watch floor operations, including setting and maintaining criteria, incident assessment, training, validation, and escalation
Regularly review standard operating procedures and protocols to ensure GSO training plans continue to align with operational needs
Maintains project integrity by performing quality assurance functions
Develops and updates communications materials for strategic projects
Provides key business partners with information and recommendations to assist in the development of training and communication supporting all areas of security operations
Communicates initiative status and feedback to managers, key stakeholders, and senior management throughout the organization
Through regular engagement with cross-functional partners, maintains awareness of company-wide software application developments that may have direct application within the GSOC/SOCs
Global Security SME for Tableau and data development
Create data-driven reports daily, weekly, and monthly and also ad-hoc for Global Security Operations and Global Security team as a whole
Develop failover documentation and note/follow up on technology issues related to systems failover
Liaison for multiple teams within and outside of Global Security
Liaison for Regional SOC requests, communication, documentation, and training
Vendor management, task delegation, and project timeline creation and tracking in relation to Global Security teams
3+ years of relevant work experience in an operations center environment
A high level technical understanding of physical security systems such as access control (CCure), Video Management System (Genetec, etc.) or network systems
Direct project management experience
Possesses planning, organizational, and motivational skills
Able to write in technical and non-technical formats
Experience in root cause analysis, industry benchmarking, survey evaluation and data interpretation
Has the ability to apply logic and reason to solve problems
Ability to work independently and think outside the box

124

Workforce Engineer / Training Lead Resume Examples & Samples

Performs expert-level development and delivery of highly complex training programs and related materials in support of customer training objectives
Meet with clients to determine the overall requirements and scope of projects. Must be comfortable interacting with staff at all levels within the organization, as well as taking direction from, and providing recommendations to (as appropriate)
Active TS/SCI Clearance with favorable Polygraph within the last 2 years
4-year undergraduate degree in Instructional Design, Educational Technology/Media, Training and Development or related field (e.g. Technical Writing, English, Communications)
8+ years’ experience in strategic communications/training
Experience in website content management / FAQs / Knowledgebase
Experience in training development for software applications

125

Global Services Regional Training Lead Resume Examples & Samples

Manage the cross-functional training and performance support needs analysis, design, build, and delivery efforts across J&J GS. Coordinate GS SMEs and create the content for J&J cross-functional training
Create training content on service infrastructure and other cross-functional topics. Partner with training SMEs and service delivery teams to ensure training is delivered
Design, plan, and implement policies, procedures and management metrics to control and monitor J&J GS cross-functional training performance and effectiveness
Evaluate the effectiveness of the J&J GS cross-functional training and performance support materials. Continuously improve training and performance support materials as needed
Build out the J&J GS cross-functional training infrastructure to ensure that J&J GS has the necessary tools to train employees
Act as an ambassador for our customers, and ensure VOC, feedback, and suggestions for improvement are incorporated into enhancement efforts
Contribute positively to a knowledge sharing environment by documenting and sharing all relevant working experiences with issue resolution for training future reference
8+ years of experience in training and performance strategy definition and implementation
Familiarity with shared services
Training and performance support design
Training and performance support development
Business writing

126

Cyber Training Lead Resume Examples & Samples

This position will provide leadership and direction to ensure cyber training group results and to plan, develop, and coordinate cyber training activities for all cyber training courses and events ensuring that goals and objectives of each are accomplished within prescribed schedule and funding parameters. This position is accountable for leading a team, developing cybersecurity courses, training instructors, instructing courses, achieving training metrics, marketing and sales of course offerings, demonstrating the value proposition to the customer, and securing additional training contracts. The ideal candidate is someone with a cybersecurity background that operates with integrity, passion, and confidence, and gets energized with motivating people and developing and executing a plan that realizes rapid growth within the cyber training group
Bachelor’s Degree in Computer Science, Engineering, or equivalent field of study
Minimum of ten (10) years professional experience developing, instructing, and evaluating training for adult learners
Minimum of (5) years of managerial, supervisory, and/or demonstrated leadership experience
Experience developing marketing campaigns and managing sales plans
Demonstrated knowledge of topics relating to reverse engineering, vulnerability research, exploitation, and defensive cybersecurity techniques
Skilled in Microsoft Office (Word, Excel, PowerPoint) and Adobe
Excellent verbal and written communication skills and ability to work in a team environment
Master’s Degree in Computer Science, Engineering, or equivalent field of study
Experience managing customer relationships within military, industry, or academia domains
Experience developing and executing training and certification program plans
Experience managing relationships with external stakeholders, vendors, and/or customers
Understanding of accreditation process for universities and continuing education programs
Master Trainer Certification and Curriculum Instruction Specialist Certification

127

Assistant Training Lead NTF Resume Examples & Samples

Assist with the planning, implementation, and coordination of all assigned training delivery and education programs
Meet and maintain basic CDP instructor certification requirements
Assist with the research, selection, and scheduling of instructors for all Noble training Facility programs offered at or by the CDP
Disseminate information to instructors regarding curriculum changes, upgrades, and venue enhancements that are designed to raise knowledge and skill levels
Coordinate training schedules with Course Training Lead and scheduling personnel
Evaluate and coordinate in-service training and assist designated instructors
Maintain and manage files and documents related to requirements of the PWS
Assists with the review of curriculum to ensure consistency with National Standards and acceptable guidelines
Monitor daily attendance of instructors and students attending training classes
Assure that persons that complete classes attain the proper practical and cognitive objectives necessary to complete successfully the written exam and or state exam in accordance with the POI
Ensure that instructors identified with specific deficiencies receive additional training addressing identified deficiencies
Assure that necessary documentation / training of new instructors is attained prior to assignment
Receive training to increase knowledge and skills as a training coordinator and subject matter expert (SME) instructor
Assist with new instructor recruitment programs and orientation programs. Develop, maintain, and enforce Division safety programs
Monitor, evaluate, and recommend corrections for dangerous conditions that are observed or occur in the classroom and training sites
Requires at least a High School diploma and 2 – 4 years of prior relevant experience or Masters with less than 2 years of prior relevant experience
Preferred candidates will have a Bachelor's degree in medical field, public health or related field combined with ten years’ experience in related field will be accepted in lieu of degree
Preferred candidate will have ten years of experience in healthcare or disaster management and/or leadership with supervisory responsibilities (e.g., Paramedic (EMS), Disaster Response Team Leader, Emergency Response Manager, Emergency Medical Services Manager, Clinical Care Manager, Healthcare Administration, Public Health Administrator, Environmental Health, etc.)
Working knowledge of CBRNE and natural hazards that can result in a catastrophic event and/or mass casualty incident
Working knowledge of federal response plans, NIMS, ICS, and HICS
Completion of a recognized instructor training program (minimum 32 hour course)

128

Proliferation Training Lead Resume Examples & Samples

Develop expertise to deliver the training to engineering audiences
Learn the material, common questions and objections, and gain the confidence necessary to influence engineering groups
Develop and deliver Component Reuse Through Managed Categories training module with project partners and managed category owners
Develop and deliver Aftermarket Parts Protection training module with project partners
Recruit participants by promoting the training program and working with division communicators
Manage CLMS and roster data, determine partial completions, and identify additional participants
Report completion by engineering organization
College or university degree or equivalent experience
8+ years of functional experience in engineering and/or product support
Previous experience in Engineering or Design for Product and Parts
Previous 6 Sigma Process and project portfolio management experience
Previous experience working with Prime product and Component Product
APICS CPIM or CSCP National Certification highly desired
Stage presence and comfort speaking in front of large groups
Strong analytical and problem-solving skills
Thorough understanding of company policies and procedures
Excellent interpersonal, communication and project leadership skills
Knowledge and experience as a 6 Sigma Green Belt or Black Belt
Understanding of supply chain technology solutions
Background in Business Resources, Supply Chain, Purchasing and/or Logistics is desired
Ability to work with team members at all levels of the Enterprise
Certified Change Management Master desired

129

Training Lead Resume Examples & Samples

Minimum 2 years of training experience
Familiarity with online advertising products
Structural design experience
Strong listening and presentation skills
Must have exceptional written and verbal communication skills

130

Standards & Technical Training Lead Eastern Pilbara Engineering Residential Newman Resume Examples & Samples

Provide single point of contact for the training records management process and compliance across the three sites
Conduct audits on the record administration process compliance
Liaise with the site Training departments and engineering technical training team to maintain common standards and practises
Follow the requirements set out in our Training Records procedure
Demonstrate commitment and conformance to the BHP Charter, the BHP Group Level Documents, Code of Conduct and relevant statutory obligations
Demonstrate a commitment to health, safety, environment responsibility and sustainable development
Demonstrate visible support for our culture of zero harm through appropriate time in the field and endorsement of the quality of Take 5 and JHAs
Comply with Human Resource, Health, Safety and Environmental policies, procedures and systems
Database management (LMS, ERMS & 1DOC preferred) experience
Sound communication and interpersonal skills
Oral and written English language proficiency
C Class (Manual) drivers licence
Certificate IV in Training and Assessment (desirable)
Exposure to registered training organisations (desirable)
Competence in MS Excel, MS Word, Outlook & Adobe software
Exposure to audit processes and governance frameworks
Worked in an operational environment (desirable),

131

Peoplesoft Fscm Training Lead Resume Examples & Samples

As part of an upgrade, client requires assistance with training, including: 1) Training Plan for Financials; 2) leading development of FSCM content; 3) participating in development of FSCM content and 4) train the trainer
Training experience with PeopleSoft is important. vs. just a pure training expert who has used UPK. This person will be the training lead as well as a participant in the development
5 – 7 years proven track record in training development and training for Oracle Enterprise Financials using Oracle UPK
Experience with PeopleSoft ERP end user training in a Public Sector setting including: needs assessment, training plan, curriculum planning, building out schedule for curriculum development and training, knowledge transfer to client regarding UPK and training best practices
Conduct workshops to teach client participants how to perform UPK development
Experience working with the client in curriculum development using UPK, and managing the client to do the same
Able to collaborate and is a Team Player
Willing and able to travel up to 50% of time to client site (Please note – future projects may have different travel requirements)
Effective communications at project team level, meeting facilitation and presentations
Effective and persuasive written communications
Effective and persuasive oral communication and delivery as a Trainer in a classroom environment
Exercising good judgment
May supervise or coordinate activities of other Ciber or client team members
Ability to lead train the trainer
Ability to be client-facing and understand the process changes that will be occurring due to the upgrade/implementation of new functionality
Application of interpersonal skills to build relationships with Client and Ciber project team members
Able to transfer knowledge by coaching, training and mentoring
Minimum Bachelor’s degree in a relevant field
K – 12 if candidate has skill sets for second project
Training and UPK experience with HCM – again, this is only for the second project
Experience with ERP training initiatives- Public Sector (County and City) would be preferred, but as long as they have they experience needed with Peoplesoft FSCM and UPK development, this can be secondary, as COT has the priority need at this time

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