District Operations Manager Resume Samples
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District Operations Manager Resume Samples
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BB
B Brakus
Brooks
Brakus
6698 Mozell Walk
Houston
TX
+1 (555) 868 6331
6698 Mozell Walk
Houston
TX
Phone
p
+1 (555) 868 6331
Experience
Experience
Chicago, IL
District Operations Manager
Chicago, IL
Sporer, Paucek and Hilpert
Chicago, IL
District Operations Manager
- Review the performance of those reporting to him/her. Provide coaching, technical training, etc. to help his/her managers improve their performance
- Manages the day-to-day operations of the site, and provides daily support to managers in ensuring quality and budget performance
- People management, including selection, development, goal setting and performance management
- Recruit, develop, and motivate Route Sales employees to attain proper standards of performance
- Monitor the order management process and identify process improvement opportunities to drive accuracy, efficiency, timeliness, and customer satisfaction
- Act as sales and marketing agent in conjunction with NAS Sales Team to ensure top line sales objectives are met. Identify and develop prospective new customers. Keep current on the trends and significant issues in the local marketplace and work with NAS DM in providing direction during the strategic planning process. Maintain effective relationships with and service to customers. Facilitate teaming with other districts to support multi-district customers and/or industries
- To effectively serve in role as the Retail Branch Banking operations liaison between retail branches and business partners to solve and mitigate complex operational concerns and customer issues/incidents and scorecards for assigned district(s) typically delivered & reviewed weekly, monthly & quarterly including immediate attention to areas of concern
Los Angeles, CA
District Operations Manager, Compost
Los Angeles, CA
Romaguera Group
Los Angeles, CA
District Operations Manager, Compost
- Manages the day-to-day operations of the District, and provides daily support to managers in ensuring quality and budget performance
- Engages suppliers in problem solving and participates in suppliers’ improvement processes by providing performance feedback on supplier surveys
- Manage inbound feedstock processing, water conditioning and grinding and assign operators
- Monitors budget and operating metrics while diagnosing and improving processes, procedures, and performance
- Manage curing pile operation and pile tracking
- Manage pile loading and tracking
- Manage pile sampling and testing
present
Chicago, IL
Corpus Christi District Operations Manager
Chicago, IL
Maggio-Runolfsdottir
present
Chicago, IL
Corpus Christi District Operations Manager
present
- Works with DC management to help analyze and manage operating expenses in the
- Oversees and negotiates store service contracts that are not managed by the DC. Provides
- Manages the store inventory paperwork process, through the DC and PWR teams to ensure accuracy
- Provides operational guidance and support to store managers
- Reviews and interprets district financial and operating information with the DC management team, keeping management apprised of issues, progress and results
- Monitors gross profit and work with pricing to identify margin opportunities
- Manages delivery fleet
Education
Education
Bachelor’s Degree in Electrical
Bachelor’s Degree in Electrical
Temple University
Bachelor’s Degree in Electrical
Skills
Skills
- Strong computer skills, including proficiency in Microsoft Office and the ability to quickly learn proprietary software systems
- Good knowledge and understanding of Company and competitors products
- Ability to maintain communication with other departments within organization
- Excellent leadership, motivational skills and interpersonal skills
- Profit and Loss (P&L) statement and budget management experience
- Ability to work under pressure and on own initiative
- Knowledge of Company Environment Health & Safety, Administration and Security procedures
- Able to work as part of a team and on your own
- A commitment to total customer satisfaction, with outstanding interpersonal skills and professionalism
- Excellent communication skills, both written and verbal
11 District Operations Manager resume templates
Read our complete resume writing guides
1
District Operations Manager Resume Examples & Samples
- Promote employee retention, internal mobility and diversity
- Monitor standards for and develop staff – monitor key performance indicators and provide staff coaching
- Solicit feedback from both CAF team, service partners, and dealers to identify improvement opportunities of the dedicated team
- Ensure the regional team achieves Quality Assurance / Quality Control goals
- Two (2) years loan processing or related operational managerial experience strongly desired
- In-depth knowledge of auto leasing and/or auto servicing is preferred
- Broad knowledge of the JPMorgan Chase organizational structure a plus
- Ability to communicate with department managers to facilitate operational process changes and understand impacts
2
District Operations Manager, Springfield Resume Examples & Samples
- Approve credits, soil counts and all orders
- Partner with sales organization to identify areas of growth
- Open to relocation for advancement opportunities
- Must be able to frequently lift and maneuver up to 50 pounds and occasionally up to 100 pounds, as well as load/unload product from a truck without assistance
3
District Operations Manager Resume Examples & Samples
- Establish and maintain outstanding customer service within assigned geographic area
- Recruit, select, hire, develop and educate Route Sales employees
- Effectively manage district’s top 100 accounts through Quality Control Monitoring
- Create a pervasive sales culture that fosters a strong brand orientation and supports achievement of sales objectives
- Proactively follow up on accounts in jeopardy and lost accounts
- Identify growth areas and retain 100% of the district’s customers
- Perform route observations weekly
- Two years of service and route-based industry experience, with proven track record for growing accounts
- Operate a Step Van or similar vehicle
- Previous P&L accountability and/or Contract-Managed service experience preferred
- Strong interpersonal, analytical, communication and customer service skills
4
District Operations Manager, Pittsburg, PA Resume Examples & Samples
- Retain client base and expand through new sales and quality account management
- Make direct service calls and resolve service concerns expeditiously
- Maintain close coordination with production department regarding service and customer issues
- High School Diploma or equivalent; Bachelor’s Degree preferred
- Solid computer skills including working knowledge of MS Office software
5
District Operations Manager, Quincy Resume Examples & Samples
- Recruit, develop, and motivate Route Sales employees to attain proper standards of performance
- Perform daily route check-in, weekly route observations, and truck audits as necessary
- Aid in conducting evaluations of staff to provide feedback on their overall performance, growth and customer service skills
- Successful completion of Criminal Background, Motor Vehicle Record, and Drug Screen checks
6
District Operations Manager Resume Examples & Samples
- Act as sales and marketing agent in conjunction with NAS Sales Team to ensure top line sales objectives are met. Identify and develop prospective new customers. Keep current on the trends and significant issues in the local marketplace and work with NAS DM in providing direction during the strategic planning process. Maintain effective relationships with service customers. Facilitate teaming with other districts to support multi-district customers and/or industries
- Develop forwarding looking profit plan and monthly forecasts with accuracy so that the operation meets these numbers on a monthly (and even daily) basis. Responsible for procurement, efficient execution of services being offered / cost control, leveraging subcontractors, inventory management, managing receivables (works with credit department, resolves terms & condition issues with the contracts department, work with collections), and turn of backlog and projects
- Assure an effective and skilled staff through recruiting, assessment of talent (find gaps and follow action plans to fill gaps), training & development, goal setting, communications, performance appraisal, and conformance to applicable company policies. Provide leadership and direction to ensure professional growth for employees and retention within the district. Acts as a technical mentor and back up for field personnel
- Assure the safety of employees who work in low, medium, and high voltage work environments. Ensures strict compliance with safety policies, trains and implements safety programs, ensures safety equipment resources are available and properly tested, acts as a safety liaison with customers, ensures proper disposal of hazardous and non-hazardous materials
- Effectively manages diverse and dispersed field based workforce in assigned geographic territory, which may include multiple office locations. Responsible for office building issues. Demonstrates good corporate citizenship. Assures the security and effective allocation of company resources and assets
- Key interface with customers, North American sales force, manufacturing plants, product division management, and functional support staff. Interfaces and coordinates with plants and business units within the company and outside vendors to procure parts and services for the assigned District
- Handles escalation procedures in accordance with our 24/7 service business. Makes sound business decisions on the fly when support functions are unavailable
- Contribute to the division product/process improvement initiatives
- Ability to travel within the US and outside of the US without restrictions
- Minimum 7 years of experience in managing and leading a service or engineering unit OR 10 to 15 years of management experience in another field
- Knowledge of power distribution, control products, as well as field service practices and procedures, employee relations and quality programs
- Demonstrated ability to lead people and manage a fiscal entity
- Ability to communicate effectively and equally well with senior corporate executives, engineers and technicians
- General Contractor License
- Electrical Contractor’s License
7
District Operations Manager Resume Examples & Samples
- Achieve District Sales and Profit targets to ensure Company profitability
- Proactive management through Store Operations Managers (SOMs) of the ‘War Book,’ development of New, Lapsed & existing customer base to maximise share of wallet
- Responsible for embedding the Company’s Vision, objectives and strategy through regular DC meetings and frequent engagement with SOMs and Sales Assistant’s within Decorating Centres
- Ensure Environmental Health & Safety standards are maintained to ensure the Company is in line with legislation and to comply with Company policy
- Ensure training is provided to all new and existing staff where necessary, in conjunction with In-Field Trainer’s and other store colleagues, to ensure a good standard of skills transfer, increase store sales and maintain a high level of customer service. Coach and support staff where necessary to ensure the completion of Company objectives and maintain a high level of customer service
- Carry out recruitment and selection procedures in liaison with Regional Controller, HR and Recruitment Champion, to ensure that staffing levels are maintained with suitable employees
- Good knowledge and understanding of Company and competitors products
- Ability to communicate effectively with staff, internal and external customers, external Reps and PPG work colleagues
- Excellent leadership, motivational skills and interpersonal skills
- Ability to work under pressure and on own initiative
- Knowledge of Company Environment Health & Safety, Administration and Security procedures
8
District Operations Manager Resume Examples & Samples
- Monitor the order management process and identify process improvement opportunities to drive accuracy, efficiency, timeliness, and customer satisfaction
- Collaborate with sales on contract terms and order processing to minimize errors and maximize accuracy and on time delivery
- Visit customers on a regular basis to understand process challenges and customer requirements
- Effectively attract, coach, counsel, train and develop all sales support operations employees. Drive continuous improvement through company performance management process and technical product training programs available. Develop employee skill levels, including customer service, process and technical skills, to the highest degree possible
- Proactively manage the workforce with cross-training and support to manage employee gaps, leveraging strengths and employee skill sets
- Maximize cash flow by ensuring invoices are generated immediately upon completion of work, resolving disputes in a timely manner, managing budgets, and increasing utilization of sales support operations team. Create standard work processes where needed and ensure they are followed. Improve transactional processes impacting the customer experience and increase overall customer satisfaction
- Ensure environmental, health and safety compliance within service team. Provide training to all employees to ensure a safe and productive work environment
- Bachelor’s Degree required in a relateddiscipline
- Leadership skills are essential. Individualmust have previous management experience; preferably in a customer facingenvironment
- Work is completed through other employees, sothis person must excel at hiring, developing, training, coaching, leading andmotivating a diverse workforce for optimal results
- Profit & Loss experience is critical.Individual must have experience in forecasting needs, obtaining resources, andmanaging budgets
9
District Operations Manager Resume Examples & Samples
- A commitment to total customer satisfaction, with outstanding interpersonal skills and professionalism
- Experience in leading day-to-day district operations while fostering a positive and open work environment
- Strong computer skills, including proficiency in Microsoft Office and the ability to quickly learn proprietary software systems
- 6+ years of p/l management, budgeting and forecasting experience
- Effective problem solving and resolution skills when working with customers and coaching managers and associates
- Direct experience with championing recruiting, hiring, performance management initiatives; including career path development of direct reports
- Six or more years of direct or indirect sales or sales management experience
- A Bachelor’s degree or Associate’s degree plus 6+ years of related management experience
- Ability to travel up to 40% of the time during peak seasonal periods
10
District Operations Manager Resume Examples & Samples
- Bachelor's degree in Engineering from an accredited institution
- Bachelor’s degree in Electrical or Mechanical Engineering degree from an accredited institution
- Minimum of 5+ years of experience in Electrical Field services and systems
- Minimum of 5+ years of experience with power distribution, control products, as well as field service practices and procedures, employee relations and quality programs
- Minimum of 7+ years of experience developing and maintaining customer relationships and resolving complaints
- Minimum of 7+ years of experience leading people and manage a fiscal entity
11
District Operations Manager Resume Examples & Samples
- Five years experience in managing and leading a service or engineering unit or ten years of management experience in another field
- B.S or B.A. in engineering or business from an accredited institution required
- B.S. in Mechanical or Electrical Engineering
12
District Operations Manager Resume Examples & Samples
- Bachelor’s Degree preferred in a related discipline
- Leadership skills are essential. Individual must have previous management experience; preferably in a customer facing environment
- Work is completed through other employees, so this person must excel at hiring, developing, training, coaching, leading and motivating a diverse workforce for optimal results
- Profit & Loss experience is critical. Individual must have experience in forecasting needs, obtaining resources, and managing budgets
13
District Operations Manager Resume Examples & Samples
- Manages the day-to-day operations of the site, and provides daily support to managers in ensuring quality and budget performance
- Executes National Transportation Services (NTS) strategic capital budget, ensuring effective use of the budget through asset allocation; ensures appropriate spare ratios and asset disposal
- Executes necessary precautions to ensure safety and compliance with Company, OSHA, and other standards and regulations
- Formulates both short-term and long-term goals and action plans in conjunction with the NTS Manager and/or Director of Operations
- Participates in regular P&L reviews to ensure that budgets are met; develops and implements programs for optimal equipment utilization, equipment maintenance, and labor and material costs
- Ensures compliance with Service Machine procedures and continues to work toward and/or maintain Gold Certification Standards
- Engages suppliers in problem solving and participates in suppliers’ improvement processes by providing performance feedback on supplier surveys
- Minimizes the total number of suppliers used by working with Supplier Partners to eliminate/reduce the number of one-time suppliers
- Works with functional groups to resolve employee relations and labor relations issues
- Direct supervision of 50 full-time employees, including
- Indirect supervision of 100 full-time employees
- Experience: 3 years of work experience (in addition to education requirement) in transportation operations in which coaching, routing assessments and leading employees. Must have previous experience managing 100 plus employees and supervisors. 1 year of WM operations experience preferred
- Class A CDL preferred
- Experience in over-the-road Trucking to include dispatching, routing and logistics operations
- Experience in a position involving operations, customer service, community relations, health and safety, financial, and human resources function, experience as a supervisor or manager; experience implementing safety (OSHA) programs and equipment specifications, experience preparing and managing budgets, and experience resolving labor relations issues required
14
Metro Banking District Operations Manager Resume Examples & Samples
- Three to five years of experience in a banking operations or retail/sales environment
- Good organizational, managerial and project management skills
- Ability to resolve complex problems with minimal guidance
15
District Operations Manager Resume Examples & Samples
- Direct supervision of 3 full-time employees, including
- Indirect supervision of 16 full-time employees
- Education Preferred:Bachelor's Degree in Transportation, Operations, Logistics, Business or related degree
- Experience managing in a positive union work environment is preferred, but not required
16
District Operations Manager Resume Examples & Samples
- Manage multiple branch operations including the field service work of all field employees including contract workers in meeting and/or exceeding job completion, just-in-time deliveries and installations, and service policy goals
- Manage the customer service function within those builder center locations, including order processing and delivery scheduling
- Work with the builder center team in the review of operations processes to ensure efficient invoicing and collections
- Build and maintain effective business relationships with key vendors including outside vendor products such as counter tops, marble tops, customer items, and delivery partners (i.e., 3rd party carriers)
- Ensure that all operations remain in compliance with OSHA, state, and local regulatory agencies, and maintain safety programs that ensure the necessary safety training occurs and is in compliance with appropriate state and federal regulations
- Monitor and ensure compliance with company financial policies concerning general liability and workers’
- Bachelor’s degree in operations management, logistics, general business or distribution management or related field, master’s in business administration preferred
- Minimum of 4 years of supervisory experience in recruiting, developing and retaining an effective operations team
- Minimum of 3 to 5 years of field experience i.e., service, installation, managing subcontractors
- Experienced in developing, implementing, and managing systems and processes with a focus on quality
- Familiar with TQM and CIP theories and practices
- Advanced computer skills including Microsoft products, specifically Excel, Access and Word
- Excellent oral and written communication and organization skills; and
17
District Operations Manager Resume Examples & Samples
- Bachelor's Degree or Equivalent Experience; Between 9 - 11 years specialized knowledge and experience with Retail Branches and the banking industry
- Effective verbal and written communication skills including PC Literacy; MS Office Word and Excel
- High level of ability to function in a fast-paced, challenging and changing environment; organized and detailed oriented
- Excellent Knowledge and understanding of operational concerns in the Retail Branches and the banking industry
- Strong Interpersonal skills; able to interact with all levels of the organization in a consultative and relationship management building approach
- Strong management, leadership and coaching abilities
- Superior analytical and problem resolution skills with proven ability to exercise informed judgment in complex situations
18
District Operations Manager Resume Examples & Samples
- Act as sales and marketing agent in conjunction with NAS Sales Team to ensure top line sales objectives are met
- Identify and develop prospective new customers
- Keep current on the trends and significant issues in the local marketplace and work with NAS DM in providing direction during the strategic planning process
- Maintain effective relationships with service customers
- Facilitate teaming with other districts to support multi-district customers and/or industries
- Develop forwarding looking profit plan and monthly forecasts with accuracy so that the operation meets these numbers on a monthly (and even daily) basis
- Responsible for procurement, efficient execution of services being offered / cost control, leveraging subcontractors, inventory management, managing receivables (works with credit department, resolves terms & condition issues with the contracts department, work with collections), and turn of backlog and projects
- Assure an effective and skilled staff through recruiting, assessment of talent (find gaps and follow action plans to fill gaps), training & development, goal setting, communications, performance appraisal, and conformance to applicable company policies
- Provide leadership and direction to ensure professional growth for employees and retention within the district
- Acts as a technical mentor and back up for field personnel
- Assure the safety of employees who work in low, medium, and high voltage work environments
- Ensures strict compliance with safety policies, trains and implements safety programs, ensures safety equipment resources are available and properly tested, acts as a safety liaison with customers, ensures proper disposal of hazardous and non-hazardous materials
- Effectively manages diverse and dispersed field based workforce in assigned geographic territory, which may include multiple office locations
- Responsible for office building issues
- Demonstrates good corporate citizenship
- Assures the security and effective allocation of company resources and assets
- Key interface with customers, North American sales force, manufacturing plants, product division management, and functional support staff
- Interfaces and coordinates with plants and business units within the company and outside vendors to procure parts and services for the assigned District
- Handles escalation procedures in accordance with our 24/7 service business
- Makes sound business decisions on the fly when support functions are unavailable
- Possess and maintain a valid and unrestricted drivers license
- Bachelor's degree in Engineering or business from an accredited institution
- Minimum 7 years of experience in managing and leading a service or engineering unit OR 10+ years of management experience in another field
- 5+ years of experience in Electrical Field services and systems
- 5+ years of experience with power distribution, control products, as well as field service practices and procedures, employee relations and quality programs
- 7+ years of experience developing and maintaining customer relationships and resolving complaints
- 7+ years of experience leading people and manage a fiscal entity
- 3+ years experience managing P&L and commercial decision making
19
District Operations Manager Resume Examples & Samples
- Bank specific operational plans that include individual operations plans for each of the 20 to 50 assigned branches
- Support Retail branch team member development thru effective coaching, continuous support and new TM Onboarding
- To effectively serve in role as the Retail Branch Banking operations liaison between retail branches and business partners to solve and mitigate complex operational concerns and customer issues/incidents and scorecards for assigned district(s) typically delivered & reviewed weekly, monthly & quarterly including immediate attention to areas of concern
- Lead and/or support organizational and business line project initiatives through participation on cross functional project teams and Retail Banking technology enhancements
- Support Retail Branch team members with operating branch office including regular onsite visits, 24x7 support and emergency response, robbery response, and complex problem resolution
- Partner with Regional Presidents, District Executives and Retail Banking Leaders to ensure operational stability and integrity by creating, implementing and coaching Branches to District, Region
- Cultivate and maintain strong partnerships with organizational business partners including the Payments, Cross Function, Wire Team, Cash Services, ATM, ACH, NAO, Compliance and Retail Risk Teams (amongst others)
- Oversee, analyze and coach to Retail Branch banking risk controls and key operational performance indicators as provided in various metrics reports
- Review operational performance to ensure Retail branch compliance to organizational & business line policy and procedure, satisfactory audits/inspection and adherence to state & federal regulatory requirements
- Bachelor's Degree or Equivalent Experience; Between 9 - 11 years
- Effective verbal and written communication skills including PC Literacy; effective with use of MS Office Word and Excel
- Knowledge and understanding of operational concerns in the Retail Branches and the banking industry
- Strong Interpersonal skills; able to interact with all levels of the organization in a consultative, relationship management building approach
- Superior analytical and problem resolution skills with Proven ability to exercise informed judgment in complex situations
20
District Operations Manager Resume Examples & Samples
- To effectively serve in role as the Retail Branch Banking operations liaison between retail branches and business partners to solve and mitigate complex operational concerns and customer issues/incidents
- Scorecards for assigned district(s) typically delivered & reviewed weekly, monthly & quarterly including immediate attention to areas of concern
- Bachelor’s degree or Equivalent
- Between 9 - 11 years of work experience
- Effective verbal and written communication skills including PC Literacy; effective
- With use of MS Office Word and Excel
21
District Operations Manager Field Based Resume Examples & Samples
- Ensure proactive sales development throughout the District to involve off–site customer visits, cold calling and developing relationships, primarily focusing on the 1-3 person size professional decorators as well as other business’s using decorative coatings, whilst supporting Trade Direct customers where necessary
- Devising and implementing strategies within the Decorating Centres to meet the Company’s Commercial objectives
- Working with the Regional Controller and Commercial Support Manager, control of resources in line with budgeted costs to ensure Company profitability
- Responsible for the overall management of the District Decorating Centre accounts within agreed Company guidelines and policy to minimise the risk of potential bad debt
- Ensure all stores within the District maintain and operate the EPOS system within Company guidelines regarding financial transactions, purchasing and stock control to ensure optimum stock balance, security and customer service
- Plan and undertake stock take duties as directed by the Regional Controller to ensure accurate levels of stock at stores within the District
- Ensure Decorating Centres operating standards achieve the level of excellence required
- Good understanding of Company EPOS and IT systems
22
Metro Banking District Operations Manager Resume Examples & Samples
- Five to seven years of experience in a banking operations or retail/sales environment
- Minimum two years of supervisory/management experience
- Advanced knowledge of operational functions, systems, policies and procedures for assigned district
- Strong knowledge of the bank's retail products and services
- Thorough knowledge and understanding of applicable banking laws and regulations
23
District Operations Manager Resume Examples & Samples
- Works with DC management to help analyze and manage operating expenses in the
- Achieves district financial objectives and quotas
- Manages district inventory and other physical assets for greatest return
- Oversees store P-cards and fuel cards and reconcile accounts
- Drives the processes to resolve bad check and A/R for the district
- Reviews and interprets district financial and operating information with the DC management team, keeping management apprised of issues, progress and results
- Provides accurate and timely financial projections for the district
- Develops the district expense reserve accounts, and review and adjust as need with input from district management
- Develops and prepares ad-hoc financial / business reports
- Manages physical inventory process in stores
- Provides the DC management team with inventory write-off requirements
- A four-year business related degree preferred or equivalent business experience
- 2-5 years NAPA store operations experience
- P & L analysis experience
- Effective written and verbal communication skills
- Strong sense of urgency
- Unquestioned values, judgment and integrity W
- Working Conditions
24
District Operations Manager Resume Examples & Samples
- Manage and oversee District Payroll oversight and accuracy
- Manage and oversee District Scheduling Efficiency to over 90%
- Manage and oversee District Permitting Efficiencies within established SLA’s
- Manage and oversee District Inspection Efficiency within established SLA’s
- Manage and oversee District Installation Productivity Metrics within established KPI’s
- Manage and oversee District Quality Assurance requirements within established metric parameters
- Manage and improve the culture and relationship with the District Sales team while achieving company initiatives
- Provide leadership for those reporting to him/her by clearly communicating the mission, goals and values of Vivint Solar
- Implement strategies from the company and determines methods for Operations Managers to accomplish them
- Maintain the budget over his/her area and ensures all offices are fiscally responsible for their budgets
- Routinely meet with direct reports to assess the progress of the business, creating action plans for resolving issues
- Review the performance of those reporting to him/her. Provide coaching, technical training, etc. to help his/her managers improve their performance
- Recruiting: Ability to heavily recruit talent of all levels
- Travel to markets on a regular basis (assisting in the field)
- Troubleshoot technical issues in person or over the phone
- Perform weekly/monthly safety & quality control inspections
- Attentive to emails and phone calls
- Identify the skill-set of leaders and assist in progressing
- Must demonstrate current proficiency of OM Trophy Case KPI’s
- Demonstrate excellent communication skills both written and verbal
- Demonstrate the ability to support sales and further strengthen the district’s sales relationship building while driving company initiatives and upholding company values
- Must demonstrate excellent data mining skills and proficiency of all relative reports
- Must demonstrate excellent problem solving skills
25
District Operations Manager Fieldbased UK Resume Examples & Samples
- Develop, lead and motivate the entire team, with primary focus on SOMs to manage their own individual Decorating Centre teams
- Ensure all administration is carried out in line with Company procedures to maintain optimum branch operation and customer service, including staff rotas and absence planner
- Maintain a high level of security and full compliance with Company policies within the District Decorating Centres regarding stock, monies and premises and bank any monies on a daily basis to minimise the potential of theft, stock loss and damage to Company property
- Full UK Driving Licence (to have held for at least one year)
- Able to work as part of a team and on your own
26
District Operations Manager Resume Examples & Samples
- Strategic leadership of Customer Service organization
- Develop the support organization model towards the long term strategic partnerships customer needs
- Develop Remote/IT – service support model to adapt with the Sales and customer demands
- Ensure that the Project Management process and the service delivery processes in the district are executed according to plan
- Contribute to Customer account plans
- Identification of present and future customer needs by assessing whether the delivered performance and services matches the customer needs
- Customer visits and communication to assure increasing levels of customer satisfaction
- Ownership of District customer complaints
- People management, including selection, development, goal setting and performance management
- Plan and monitor training compliance to district and individual needs together with Service Delivery Managers
- Responsible for district customer feedback performance according to applicable quality standard policy
- Coordinate all internal necessary resources to obtain objectives and where necessary involves others where necessary
- Ensure quotations are completed concerning service related issues and delivered within time limits
27
District Operations Manager, Compost Resume Examples & Samples
- Manages the day-to-day operations of the District, and provides daily support to managers in ensuring quality and budget performance
- Executes the Market’s strategic capital budget, ensuring effective use of the budget through asset allocation; ensures appropriate spare ratios and asset disposal
- Ensures thorough root cause investigations for all injuries and incidents, following-up with consistent discipline and retraining
- Oversees personnel needs of the department including selecting, coaching, disciplining, and training employees and evaluating employee performance. Provides input into termination, compensation, and promotion decisions
- Formulates both short-term and long-term goals and action plans in conjunction with the Market Area General Manager and/or Director of Operations
- Interacts with local city, municipal, and county agencies to ensure customer satisfaction, improve efficiency, renew contracts and negotiate new contracts; establishes WM as a good corporate citizen and valued resource
- Ensures District compliance with Service Machine procedures and continues to work toward and/or maintain Gold Certification Standards
- Manage inbound feedstock processing, water conditioning and grinding and assign operators
- Manage pile loading and tracking
- Organize sparging pipe efforts
- Evaluate pile temps and status and adjust air system accordingly
- Manage pile sampling and testing
- Manage curing pile operation and pile tracking
- Manage screening efforts and assign operators accordingly
- Manage finish product piles and customer load out
- Manage overs re-processing and hauling to LF as needed
- Oversee project personnel needs including coaching, training, and evaluating employee performance
- Direct supervision of 10 full-time employees; in addition, up to 4 temporary workers
- Education: Associate's Degree (accredited) or in lieu of degree, High School Diploma or GED (accredited) and 2 years of relevant work experience
- Experience: 3 years of work experience (in addition to education requirement) in transportation, logistics, or solid waste operations in which coaching, routing assessments and leading employees
28
District Operations Manager Resume Examples & Samples
- Make customer satisfaction the primary focus when implementing new processes, activities and culture
- Encourage the implementation and acceptance of new, customer focused processes, activities and culture
- Set high standards and accountability for customer satisfaction
- Provide timely guidance and feedback to help others excel
- Establish performance objectives and development plans, track performance, and evaluate progress toward goals
- Work tenaciously toward stretch goals for personal and group performance
- Demonstrates in-depth knowledge of UHS product and service offerings
- Demonstrates financial acumen and a robust understanding of financial analysis and communication
- Use insight into market drivers to capitalize on key business opportunities that will create business opportunities
- Demonstrates knowledge of the healthcare industry, including an understanding of hospital operations, alternate care providers, and medical equipment manufacturers
- Recognizes professional trends and business situations that present opportunities for UHS
- Provides leadership, planning and direction to ensure business objectives and financial goals are achieved
- Proactively supports customer on-site service
- Holds self and team accountable for timely completion of assignments and achieving expected results
- Understands and uses effective conflict resolution skills, e.g., identifies and resolves customer and staff concerns, discrepancies and disagreements
- Oversee equipment management practices
- Promotes communication among team members to create visibility for internal staff and customers
- Makes sound and timely decisions
- Demonstrates in-depth knowledge of medical equipment
- Manages equipment inventory and par levels consistent with contract terms, pricing and policies
- Manages missing and lost equipment, software upgrades and accessories
- Uses available resources to ensure teams operate efficiently, and handles geographic routing and prioritization to service customers
- Gain knowledge to be proficient in UHS’ systems
- Completes and maintains DOT certification, according to location-specific needs
- Oversees staffing levels and on call schedules based on demand
- Recruits, trains and develops employees. Provides cross- and lateral training, emphasizing continuous improvement and teamwork, and providing on-going feedback with focused action steps for areas of improvement
- Understands UHS billing for account invoices and assists with account receivables collections
- Leads and supports continuous improvement initiatives
- Demonstrates the leadership to inspire others by modeling a positive commitment to the business, peers, other departments, direct reports, and clients
- Ensure timeliness of district wide performance appraisals
- Performs other assigned duties
- Ability to maintain communication with other departments within organization
- Complies with patient privacy laws in all matters
- Operates with a proactive approach towards safety, health and quality in compliance with all company, governmental and customer policies and regulations
- Willingness to strive for constant improvement of department efficiencies as well as utilization of financial systems
- Prefer healthcare, hospital industry, medical equipment, sales and services
- Bachelor’s degree preferred or equivalent work experience
- Business and financial management expertise to assist with contract management and account margin maintenance
- Profit and Loss (P&L) statement and budget management experience
- Willingness to work flexible hours, including evenings, weekends and holidays, as well as emergency off-hours as required
- Travel up to 50 -75%
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Corpus Christi District Operations Manager Resume Examples & Samples
- Manages delivery fleet
- Coordinates class returns and MIC orders with DC management
- Processes special accounting for IBS operations
- Leads the store implementation of asset protection and safety programs
- Monitors and maintains accuracy of the fixed asset listing
- Assures payables are correctly applied and coded
- Manages the store inventory paperwork process, through the DC and PWR teams to ensure accuracy
- Monitors gross profit and work with pricing to identify margin opportunities
- Manages head count and payroll budgets
- Oversees and negotiates store service contracts that are not managed by the DC. Provides
- DC information needed for the store service contract negotiations
- Provides operational guidance and support to store managers
- Plans and schedules store employee training
- Sales driven and customer focused
- Ability to multi-task, prioritize, and leverage electronic communications. Able to use company standard software effectively