Inside Sales Manager Resume Samples

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C Jenkins

Christ

Jenkins

9026 Fadel Track

New York

+1 (555) 594 1316

9026 Fadel Track

New York

Phone

p +1 (555) 594 1316

Experience Experience

Philadelphia, PA

Inside Sales Manager

Philadelphia, PA

Larson-Schiller

Philadelphia, PA

Inside Sales Manager

Handles management responsibilities including hiring, training, delegating work assignments, reviewing performance, and giving feedback
Provide compelling product demos via the phone emphasizing service features and benefits, discussing contract terms, quoting prices, and preparing sales orders
Attracting and setting up new customers, growing existing customer relationships, and providing customer service
Expert in creating sales plays, writing call scripts, coaching reps and conducting sales trainings
Achieve sales goals by hiring, organizing and directing quota-carrying inside sales personnel
Focused on developing new business as well as retaining and developing with existing customers
Coach effective team members by creating, refining and implementing training plans and workflow process best practices

Phoenix, AZ

Comcast Business Inside Sales Manager

Phoenix, AZ

Sanford Group

Phoenix, AZ

Comcast Business Inside Sales Manager

Deliver division and regional budgeted sales each month for sales teams managed
Develop, motivate, and coach sales Supervisors to increase productivity of sales agents, increase close rate, and grow revenue. Coaches and counsels, including preparing performance improvement plans where necessary
Drive improvement in all parts of the Comcast Business Services sales model and Raising the Bar sales method
Lead team by example in key areas: prospecting, time management, funnel management, forecasting, product knowledge and closing business
Educate leadership team and Outbound Telesales Representatives on Outbound Sales best practices and compliance
Oversee and monitor Agent interaction with customers to ensure sales, quality and compliance goals are met or exceeded
Manage on-going supervisor and agent training and development to achieve Department and Company success

present

Houston, TX

Senior Inside Sales Manager

Houston, TX

Hermiston, Treutel and Sauer

present

Houston, TX

Senior Inside Sales Manager

present

Help to create a team environment that rewards achievement and makes individual want to come to work each day
Establish the goals and objectives of your team, assign tasks, and review work
Listen to phone calls throughout the day to improve performance and ensure Quality Assurance levels are met
Conduct regular sales meetings to communicate / motivate Account Managers and ensure good working discipline leading to sales/ quota achievement
Develop objectives & measures for each sales rep. Complete Annual Reviews and Personal Development Plans
Working knowledge of CRM for lead, contact, pipe, forecast management
Develop close working relationship with the field sales organization to strategize on closure of M&S transactions

Education Education

Bachelor’s Degree in Business

University of Florida

Bachelor’s Degree in Business

Skills Skills

IT Skills: Excellent knowledge of MS Office Suite, Good knowledge of PowerPoint skills, Ability to use and optimize a CRM
Demonstrate Discovery’s core values of integrity, quality, creativity, respect, profitability and sustainability at all times
The successful candidate will have strong computer skills, ability to work with detail and solid math skills
Strong interpersonal skills; ability to interact professionally with customers over the phone
Proven ability to grow new product revenues / profitability
Exceptional interpersonal skills and ability to build strong professional relationships
Ability to operate independently and make good decisions based on available data and input
Strong history of achieving revenue/profit targets in a highly competitive market
Maintain a strong phone presence while displaying outstanding problem-solving skills with impeccable integrity
Strong business acumen with broad knowledge of market relationships and forces

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VP, Inside Sales Manager Resume Examples & Samples

Develop the talent and resources of the Investment Management Associates (IMAs), monitoring activities and accomplishments to optimize sales efforts
Work closely with the sales team to conceive and implement campaigns to support product launches, topical or thematic ideas, and investment strategies
Conduct quarterly reviews, personal development coaching and performance assessments, challenging IMAs to differentiate, innovate and excel
Work closely with and leverage the broader iShares North America IMA Manager community
Take responsibility for the training and Management of the Jersey City Distribution Centre on Canadian content as well as training and oversight for the Boston Call Centre
Foster high functioning teamwork across all territories, within Canadian Sales and throughout the iShares and BlackRock community
Represent the sales channel in cross-functional groups, strategy Management, initiatives and special projects
Leverage the IMA team effectively to maximize their productivity across their regions
Work closely with the Investment Management Consultants (IMCs) to ensure the coverage of their regions and development of their IMAs aligns with their regional needs
Oversee IMA reporting of attendance, T&E and performance evaluations
Bring energy, creativity and enthusiasm to the leadership of the sales team
Minimum of 5 to 7 years sales/sales management experience in the financial services industry with a proven track record of meeting or exceeding targets
Ability to coach and develop associates in an outbound sales call environment through “dual-jacking” inbound/outbound sales calls, developing/enhancing presentation skills, etc
Solid understanding of the investment industry, particularly the movement towards fee-based Investment
Undergraduate degree in a finance or Investment related discipline, CSC
Significant experience working in a call centre environment in an asset management organization
Industry specific credentials (i.e. CIM, CFA, CIMA) considered an asset
Superior written and verbal communication skills, including strong presentation abilities
Highly motivated with a proven ability to take initiative and work independently
Proficient with Microsoft Office applications (Word, Excel, PowerPoint & Outlook)

Inside Sales Manager Resume Examples & Samples

Expand the customer base and directly drive sales growth
Monitor competitor's activity within the channel market and create a strategic plan to boost the company's market share
Provide an atmosphere of positive teamwork
Ensure the Inside Sales Team's KPI's are met
Ensure customer receives accurate and factual information, 100% compliance

Indirect Cons Inside Sales Manager Resume Examples & Samples

Analyze and review internal and industry changes and recommend modifications to processes that may impact business needs
Management experience in a Sales/Call Center environment helpful
Outside sales in the Auto Lending markets

Inside Sales Manager, Sydney Resume Examples & Samples

Create, train and build inside sales team for Tesla Australia
Design/adapt insides sale team operational procedures in Australia, set metrics and manage on-going performance
Conduct business dealings in a way that creates a superior prospect experience that represents the Tesla brand values
Work cross team between field and showroom sales to ensure coordination and alignment to deliver superior customer experience and achieve high level of conversion

Inside Sales Manager Resume Examples & Samples

Achieves monthly, quarterly, and annual sales objectives, while ensuring the optimum customer experience and satisfaction
Exercises independent judgment in methods, techniques and evaluation criteria for obtaining results
Trains, mentors, coaches, and supervises inside sales staff. Has thorough knowledge of the organization’s products/services
Effectively builds rapport with customers by probing for needs and recommending appropriate solutions
Preferred 5 years related experience
An ability to learn and respond quickly

Inside Sales Manager for General Western Europe Resume Examples & Samples

People Management of the Sales include development plan, daily interactions and support for the sales, ensures understanding of the business processes and sales interactions
Performance Management : ensure overachievement of the sales by looking at the different KPI’s and proactively make a plan to achieve all KPI’s
Accountability: being accountable to hit the number that we are expected to drive
Team: create a team dynamic where it is considered professional behavior to deliver, follow trainings, and execute on campaigns. Motivate the people and focus on what the new style of selling can deliver to them, rather than using old school pressure methodologies. Being personally accountable to bring in the top 10 deals of the quarter
Knowledge: develops deep knowledge of the portfolio to be able to support the sales in selling, keeps up to date with all tools related to the sales motion
Coaching: On the job coaching of the sales, discussing deals in the funnel and how to win them. Also gives guidance of what the countries expect in the forecast calls and assesses the quality of the input of the sales
Business: Develops a pipeline and drive the business
Campaigns: Execute EMEA and local country campaigns with the team
Communication: Ensure crystal clear communication with the local countries and act as an enabler for both the country and the sales. Ensure buy-in of the inside sales model at the country level
Quota/Coverage planning: works with country segment leads and EMA-level international account sales team on implementation of optimized international account coverage model
Tool/process adoption: EG Ignite will drive an accelerated tool and process improvement roadmap. The SMB manager will champion the adoption of the new processes/tools, work with the ops team to shape new requirements/capabilities and share best practices with peers in the other sub regions
Bachelor's (undergraduate) degree, Master’s (graduate) degree desired
Experience in IT industry overall, and in vertical industry preferred
Proven sales record, and/or business development
Knowledge of the HP business processes and tools
Experience in contract negotiation and commercially strong
Strong presentation, negotiation, and influencing skills
Strong team-player (HUB is expanding rapidly!), solid resource brokering/allocation
Proven ability to contribute in cross-functional, international teams
Maintain balance between delivering the numbers and motivating the team
A self-motivated, challenge-seeker mentality with a go-and-get (read: hunter) approach and the will to win (read: actively involved and leading all aspects of deal closure) – driven by success!
The willingness and the personal skills to deal with the challenges of living abroad, in a different culture (likely not speaking the language) and out of their own environment (including HP environment). No need to have previous international experience necessarily but need to deal with that and have the resources to do it successfully
5+ years Inside or Field Sales experience on direct RTM accounts, incl. account planning, set-up and execution of framework business, global business processes and margin recovery/up-sell/cross-sell tactics

Inside Sales Manager Resume Examples & Samples

Track daily the progress of assigned team performance and offer strategies for improvement
Perform analysis of trends and design solutions to improve performance
Provide guidance to Dell reps on internal processes
Deliver presentations to senior management on team results, actions and strategies
Interface with management to develop process improvements
Ability to work in high volume, high stress environment
Prefer a Bachelor's degree or equivalent with a minimum of 3 years of sales experience
Minimum of 1 year of leadership experience

Oem Inside Sales Manager Resume Examples & Samples

Effectively communicating up, down and cross functionally
Attending and frequently leading meetings and conference calls
Preparation of weekly forecasts
Conducting 1x1’s with direct reports to deliver feedback for coaching and development
Facilitate broader organizational strategies by implementing, executing, inspecting and measuring results of various action plans
Handling different facets of the human resource process including interviewing, hiring and on boarding of new team members
Prefer Bachelor's degree or equivalent, and a minimum of 3+ years sales or related experience
Requires proven ability in previous job level
2—3 years of sales experience
3—5 years of related, industry or segment experience

Inside Sales Manager Resume Examples & Samples

Attain sales goals and objectives through the effective management of the daily operations of the inside sales team
Reviews on a quarterly basis all Major Accounts with Account Managers
Strategic involvement at Snr Mgmt levels in the negotiations and attainment of new business
Procurement and retention of skilled, efficient, and productive staff in order to achieve quota expectations with particular emphasis on maintaining low labour turnover within the team
Conducts bi-annual performance appraisals with all direct staff and sets performance goals and objectives accordingly
Allocation of sales territories and accounts
Responsible for ensuring that the DELL Model is utilised to competitive advantage by all sales personnel
Monthly Management reporting on actual performance against budget with any variances analysed. Revised projections and corrective actions implemented via the Senior Management team to address the same
Motivate the sales team to meet and overachieve budgets on a daily, weekly and quarterly basis
Ensures that all Business activities within the organisation are conducted in accordance with DELL Polices and Procedures and implement effective business controls
Business judgment and review of terms and conditions and special pricing prior to more senior level approval
IT experience and sales management experience
Previous acquisition sales experience desirable
Strong business acumen with broad knowledge of market relationships and forces
Well developed people management, financial management and sales management skills
High level of negotiation and influencing and leadership skills
Strong history of achieving revenue/profit targets in a highly competitive market

Inside Sales Manager Cybersecurity Services Secure Works Resume Examples & Samples

Dynamically lead and motivate a 20 member inside sales team
Maintain and evolve comprehensive prospect contact activities and metrics
Target market analyses, messaging, positioning and inside sales process development and
Recognize, anticipate change and lead inside sales team to adapt accordingly as continual market

Inside Sales Manager Resume Examples & Samples

Bachelor Degree or 7+ years of direct sales and sales management experience
Proven Managerial Skills
Excellent Communication and Interpersonal Skills
Effective Problem Solving Skills
Knowledge of various financial products and structures
Working knowledge of credit disciplines
Minimum 5 yrs supervisory experience concentrated in coaching and performance management of a team

Inside Sales Manager Resume Examples & Samples

Coordinate across all Payment Solutions industry teams (Sales, Marketing and Operations) on growth initiatives focused on acquisition, training and sales development targets and needs across industries
Maintain current plan and active pipeline to meet enrollment and new partner growth goals
Track and report operating metrics and performance; introduce new strategies where required
Manage operating expenses and resources within budget
Own related procedures, policies and processes; drive consistency and adherence to Synchrony standards
Identify new opportunities that improve conversion, increase capacity or enhance sales skills
Use available data to support hypotheses; continue an ongoing “test and learn” development approach
Create and sustain an integrated team approach towards implementing and communicating change
Manage third party vendors within supplier governance requirements (spend, process and oversight) with ~$5MM in annual spend
Bachelor’s degree and/or 5+ years of work experience in sales and / or call center environment
Minimum of 3 years of experience managing people and / or leading teams
Minimum of 1 year inside sales experience
Sales experience in Payment Solutions key industries served

Inside Sales Manager Resume Examples & Samples

Demonstrate professionalism in all decision-making and actions at work
Raise suggestions for improved success across the business
Use impeccable language internally and externally
Robustly commit to my work schedule and focus on my core job responsibilities
Demonstrate Discovery’s core values of integrity, quality, creativity, respect, profitability and sustainability at all times
Responsible for knowing all functional and educational aspects of all products
Serve as an educational expert to make instructional, assessment, and pedagogical connections between the all products, professional development, and best educational practice
Assist in the development of written documents and product tools that serve to increase the effectiveness of the product and corresponding professional development
Responsible for knowing all functional and educational aspects of all DEUK products
Thoroughly understand deals/rates for all DEUK products as well as the overall goals and strategic vision of Discovery Education
Maintain an understanding of industry trends, current events, products, and technology developments by reading professional publications, researching all available prospect/product resources and participating in professional organizations. Education Speak and Ed Technology fluency is a must
Understand new technologies and industry trends and be able to speak to how they impact customers and Discovery Education

Inside Sales Manager Resume Examples & Samples

Lead, motivate and manage the inside sales team
Achieve key performance targets to include but not limited to volume, CV, Conversion, Coverage and call activity
Ensure Daily / weekly / monthly volume follow up and appropriate corrective actions
Monitor and drive call activity & quality
Maintain and develop productivity amongst his/ her team (volume & margin per person) Work with sales leaders and marketing to define and regularly review the technology proposition
Ensure that Siebel is accurate and properly updated by team
Work with sales segment leaders to determine appropriate targets for inside sales team and define actions to meet targets
Work with the Marketing team to ensure lead generation is timely, effective and successful
Work cross functionally and collaboratively with other functions to achieve business goals and objectives
Ensure the provision of timely and supportive administrative engagement with defined commercial account managers
Look at new ways to grow business
Meet the Leadership standards through the use of performance reviews and annual EMS with all team members
Undertake the recruitment of the team
Insure team competency is evaluated each year and we close the gaps by putting in place appropriate training
Undertake training & coaching of the team
Set actionable goals for the team, devising meaningful incentives that drive improved performance
Ensure compliance with the Company’s regulations, e.g. Data Protection
A highly energetic and gregarious communication style
Imaginative with a track record of delivering innovative ways of engaging with customers
Passion for coaching and developing the team
Strong sales DNA
Demonstrates GE Beliefs
Proven success in growing and managing an Inside Sales team
Strong people management & influencing skills
Proven track record of achieved goals – in particular those aligned with growth
Ability to interpret and analyse customer needs
Experienced in Financial services and products
Cross Functional and Peer networking skillset
High levels of self confidence and a willingness to challenge the status quo

Regional Inside Sales Manager Cemea Resume Examples & Samples

Responsible for the development and performance of all inside sales activities in the region
Responsible for driving demand and revenue around VMware’s core business into VMware installed accounts and net new accounts
Recruit and select the sales team based on criteria agreed upon by management
Develops the team in line with the business and personal sales requirements
Recruit, on board and set up ‘day 1’ activities for this newly formed group
Work closely with regional managers on integrating the inside territory rep within the local teams
Accountable to drive revenues within the given territories to maximize revenue for VMware, utilizing our leveraged partner network
Drives territory manager productivity through effective scheduling of the TM’s time with resellers and customers
Ensures smooth handling of customer/reseller orders, ensuring orders are booked on time (working with our Corporate Operations and Deal Manager functions)
Accountable for forecasting for the given territory. Overall responsibility of people management, performance management and coaching of own team
Capable to manage a diverse group of people to common goals, with the ability to be an individual contributor
Proven track record of driven results through coaching of individuals and teams

Inside Sales Manager Resume Examples & Samples

Interlock with Field Sales/ISE Teams for territory planning sessions and to ensure regular collaboration between ISSS & ISEs
Manage team to ensure healthy weekly activity for calls, leads, converted opportunities that will enable team to achieve annual targets
Meet and report on the monthly, quarterly and annual operational and sales pipeline and revenue targets, ensuring that team adheres to key business processes and practices including data capture, forecasting, and business insights. Leverage sales analysis to improve the weekly execution of the inside sales team
Mentor and coach the Sales Development team, ensure availability and attendance at product training and learning opportunities by team members

Inside Sales Manager M/F Resume Examples & Samples

Build, motivate and retain a high-energy inside sales team responsible for generating and qualifying new sales leads
Conduct regular Campaign planning/review sessions with Marketing to maximize the number of quality Marketing-supported Telesales campaigns each quarter
Regular Pipeline Health calls with PTU lead to review volume & quality of ISSS-created opportunities, and Partner progression to close
Coach team members to utilize modern sales and communications tools & techniques to effectively reach, sell to, and manage Microsoft customers. This should include call observation and ongoing sales and technical competency mentoring, support individual professional development and growth

Evg-inside Sales Manager Resume Examples & Samples

Motivation: The Inside Sales team is fast-paced and success driven – the management team is responsible for creating a positive, up-beat environment that cultivates energy, ultimately creates a fun place to work hard, and supports career advancement through positive coaching
Achieve weekly, monthly and quarterly pipeline new account acquisition targets
Build and manage a team of 12-15 direct quota carrying inside sales people

Inside Sales Manager Resume Examples & Samples

Responsible for coaching, performance management, and career development of the team
Manages performance metrics for team members
Develops and maintains monthly and quarterly team forecasts
Works cross-functionally with other leaders across the division
5+ years of experience in technology sales
Credit union industry experience preferred
Familiarity with sales and customer support CRM Applications such as Salesforce.com
Excellent human relation skills, including written and verbal communications and group presentations skills
Skilled in sales and negotiating techniques
Able to work as a member of a small team and to interact with peers and internal customers in other departments
Desire to learn and be challenged, self-driven and able to work independently
Motivating with an ability to develop a positive team culture and drive performance
Innovative with an ability to sell ideas internally in order to improve processes throughout the organization
Experience in leading change as a manager
Knowledge of business and operations in the financial industry preferred
Ability to travel at least 10%

Inside Sales Manager Resume Examples & Samples

Manage a team of up to 30 sales executives and team leaders
To grow the business and meet/exceed all sales targets by implementing sales strategies and coaching programmes as appropriate
Managing a Cross Selling team
Active management of the Team Leaders, to increase production levels and achieve the correct business mix ensuring targets and KPI's are met
To ensure quality standards in all sales activities are met and exceeded
Regular reporting and feedback of individual sales activities to Head of Sales
To keep up-to-date on competitors activities through regular analysis
To work closely with the marketing team to ensure there are sufficient sales leads and also to work closely with the product development team
Take responsibility to ensure that the sales function operates within the regulatory guidelines to achieve compliant practices and management of the sales teams
To recruit, retain, develop, motivate and lead the Individual Sales Team members to ensure their success in achieving defined targets
Knowledge of Insurance business lines an advantage
Insurance qualification desirable but not necessary
At least 5 years experience with a strong focus on sales and developing teams
Proven track record in achieving targets
Excellent written and oral communication skills with the ability to communicate ideas
Experience of working with webchat and using this to maximize sales via the online sales channel

Inside Sales Manager Resume Examples & Samples

Manage a team of 30 staff including 3 team leaders
99% inbound calls from end user customers who are either getting health insurance for the first time or swapping over from a competitor insurance provider
Managing a Cross Selling team to drive the sale of supplementary products
Active management of the Team Leaders, to increase production levels and achieve the correct business mix ensuring delivery against business targets and KPI's
Ensure quality standards in all sales activities are met and exceeded
Keep up-to-date on competitors activities through regular monitoring and mystery shopping
Work closely with the marketing team to ensure there are sufficient sales leads and also to work closely with the product development team to ensure there are competitive products in each of product segments
Take responsibility to ensure that the sales function operates within financial regulator and regulatory guidelines to achieve compliant practices and management of the sales teams
Recruit, retain, develop, motivate and lead the Individual Sales Team members to ensure their success in achieving defined targets
At least 5 years experience with a strong focus on inside sales and developing teams

Inside Sales Manager Resume Examples & Samples

Oversees and communicates Sales performance objectives to Inside Sales team
Ensure adequate standards are met for attendance, payroll, performance documentation and other established processes
Drives results through leadership, guidance, mentoring and quantitative feedback to employees
Engages in the typical responsibilities of a manager including planning, evaluating, controlling and tracking against goals, budget, and timetables. Meets or exceeds sales performance goals
Properly analyze and communicate sales results, productivity, and quality
Other duties as required. This list is not meant to be a comprehensive inventory of all duties and responsibilities assigned to this position. #CB4
Intermediate computer and data entry skills including use of the web and Microsoft Office
Ability to effectively respond to and interact with all levels of organizational staff
Flexible, innovative and the ability to manage staff, responsibilities and priorities in a fast paced, growth oriented, and time-critical environment
Bachelor's degree from four-year college or university; 5+ years related experience and 5 years supervisory/management experience and/or training; or equivalent combination of education and experience

Inside Sales Manager Resume Examples & Samples

3+ years sales of experience managing an inside sales team
Credit Union industry experience preferred
Technology sales experience preferred

Inside Sales Manager Resume Examples & Samples

Maintain a high level of MaaS360 solution expertise and competitive intelligence
Provide compelling product demos via the phone emphasizing service features and benefits, discussing contract terms, quoting prices, and preparing sales orders
Effectively lead and communicate the sales strategy to motivate employees, create a high-performing and collaborative environment
Populates and maintains a customer records database to support opportunity pipeline management
Lead sales team to meet and/or exceed monthly and quarterly quota objectives; Drive accountability for the sales organization's performance to meet revenue, growth and client commitments and promote long-term client satisfaction
Develop and maintain effective relationships with all extended teams; ensures communication across key departments and leadership teams

Inside Sales Manager Resume Examples & Samples

Hire, train and motivate a team of Sales Development Representatives and Territory Sales Representatives
Work closely with Marketing to build campaigns that ensure lead quality and quantity with proper closed-loop metric reporting
Work closely with internal sales operations stakeholders on reporting and analysis. Identify and make recommendations for improvement in sales productivity

Inside Sales Manager Resume Examples & Samples

Has a working knowledge of Pearson’s products & services
Motivates and leads a team with respect and trust
3-5 years of sales team management experience
Outstanding communication skills, both verbal and written

Inside Sales Manager Resume Examples & Samples

Manage an ongoing funnel of between 50-100 (new and existing) accounts including approximately 10 contacts daily
Creatively help both service clients and provide consultative direction on the best use of their advertising funds given the campaign goals
Excellent written and verbal communication skills; Multiple languages strongly preferred
5+ years of professional work experience in sales or related field with a proven track record of consistent career growth/reaching sales targets and revenue goals
A minimum of 3 years sales experience within a structured commission plan and regular quota requirements desired
Management or team lead experience preferred

Inside Sales Manager Resume Examples & Samples

Managing an over-performing sales team, consisting of 10 sales reps
7 Business Developers, and 3 Account Managers
Teaching the team various sales techniques to entice new customers to help them win new business
Focusing on immediate team pipeline as a priority that can result in sales revenue
Participating in frequent discussions with the leadership teams, as well as the pre-sales teams
Management of the team's full sales cycle, from qualifying the new leads through to close
Having previously worked in a SaaS sales environment as a sales manager
You must be a true people manager, a leader, a motivator and have the ability to coach sales professionals through day to day issues. The team is internally based therefore we will only consider a manager who has experience with driving internal sales teams
We need a leader with gravitas; you are managing a top performing sales team who have been at the top of their game for a number of years. You are a manager who can squeeze that extra bit of performance out of top sales professionals
We are also open to any type of technology, however must be software
3-5 Years sales management experience

Inside Sales Manager Resume Examples & Samples

Directs the organization and performance of small to medium sales group(s) and the activities of sales personnel. Provides staff direction with an understanding and following of established company policies and procedures
Collaborates with executive management to determine and define the market development strategy, account-level sales priorities and areas of focus within the inside sales and lead IT generation service capabilities. Develops key financial performance indicators
Owns the sales plan and is responsible for a quota aligned with the scope of the territory, offerings or services and assigns individual quotas, and goals for each team member. �Drives the achievement of sales targets by ensuring the use of good sales practices and actively monitors performance of individuals and the team overall. �
Leverages sales knowledge, experience, and client relationships to support team members in closing new business engagements. Builds relationships while positioning company for future prospects
Addresses client business problems. Develops a compelling value proposition for our solution based on a solid business case and its overall impact on the client's agenda as well as company goals
Utilizes technical expertise and knowledge of trends to anticipate customer needs
Prepares, recommends and oversees development of operating and personnel budgets. Monitors spending for adherence to budget plans, develops and recommends variances
May provide pre-sales support to client relationship personnel to drive qualified leads across a small sales territory. Engages with the same to qualify leads into opportunities. Executes the standard sale process through to closure
Nine or more years of business development and sales experience
Five or more years of leadership experience included
Experience working with the business industry, various areas of business operations and company products and services
Experience with contract interpretation, negotiations and project management
Experience working with company products and services
Experience working with financial management principles and other generally accepted accounting principles
Communication skills to interact with senior management, staff, vendors and clients
Strong human relations skills to select, develop, mentor, discipline and reward employees
Good networking skills to create and maintain formal and informal networks

Inside Sales Manager Resume Examples & Samples

KNOWLEDGE/SKILLS/ABILITY: Advanced knowledge in professional sales training and sales process. Ability to communicate technical information and ideas so others will understand. Superior negotiation skills. Strong presentation, written and verbal communication skills. Effective time management skills. Must be able to generate and qualify excellent customer leads. Superior follow-up skills with the ability to respond under pressure. Proven territory/vertical market sales development skills. Strong leadership skills. Proven ability leading, managing, and motivating a team into achieving business objectives. Ability to work to a monthly target and be able to effectively communicate over the phone, through e-mail, and face-to-face. Ability to make appropriate decisions considering the relative costs and benefits of potential actions. Ability to apply varying leadership skills and traits that create solutions and results to unexpected situations. Ability to coach and motivate less experienced team members to achieve their goals. Ability to successfully work and promote inclusiveness in small groups
JOB COMPLEXITY: Owns the sales performance of a business segment. Leads, manages and motivates the team into achieving business and personal targets, with the occasional board-level pitch. Ensures the team achieves their monthly and annual sales quota. Develops and trains a successful sales staff
EXPERIENCE/EDUCATION: High school diploma or equivalent required, Bachelor’s degree in Business or Marketing preferred. 4 years IT sales management experience with a minimum of 6 years successful inside sales experience for companies with annual revenues over $100 Million. Experience in strategic selling at board level. B2B Sales experience

Global Inside Sales Manager Resume Examples & Samples

Develop and execute a strategy to cost-effectively acquire hosts at scale including meeting numerical targets
Manage a small team of geographically-dispersed regional leads
Select, onboard and manage key vendor relationships
Interpret data to identify opportunities for performance improvement and implement
Execute experiments to optimise host acquisition and test whether the inside sales channel can achieve other business goals (e.g. listing quality, host engagement)
Ensure strong project management and communication with stakeholders
Work closely with global and regional leadership within the Host & Community Operations team to ensure alignment with business goals
Build strong collaborative relationships with cross functional stakeholders (Legal, CX, IT etc)
Ensure our approach to host acquisition is aligned with our values as an organization

Inside Sales Manager Resume Examples & Samples

Conduct proactive outbound sales calls following the FTI Classic sales approach. Execute territory business plan through focus on focus firms, client segmentation and top advisors to deepen relationships. Utilization of Integrity Selling and the AID, INC process demonstrated with all clients. Consistently meet minimum telephone contact standards. Effective management and prioritization of leads (conversions, cross-sell, promote, protect) and timely Vice-President Regional Sales meeting follow-up. Support featured sales campaigns by incorporating them into business plans and modifying activities as needed
Effectively utilize provided sales tools including technology (CRM, Leads Module, track and analyze the effectiveness/impact of targeted sales campaigns using EXCEL, online scheduling tool, Glance, Hypothetical Illustration Tools, Financial Calculators
Partner with Vice-President Regional Sales through effective and ongoing communication and territory planning. Following lead of Vice-President Regional Sales with critical exposure to success outcomes of assigned territory embracing accountability and a business building mindset
Contribute and manage territory business plan to support IAS or division initiatives as outlined in annual Performance Management Plan. Taking direction for submission of weekly business plans for interaction and activities with investment advisors. Review and modify weekly plan with Manager
Bachelor’s degree, College or equivalent experience
Canadian Securities Course/ IFIC
2 - 3 years equivalent sales or service experience
Ability to perform multiple tasks in a fast paced, team environment
Work is performed under general direction; participates in determining objectives of assignment; work is reviewed for adequacy in meeting objectives
May be required to travel to support territory sales efforts

Inside Sales Manager Resume Examples & Samples

BA/BS required, MBA a plus
5+ years USPS experience managing sales teams
Experience in/commitment to incentive and shirtsleeve management to drive change
Experience successfully managing or building a team that has consistently met goals
Demonstrated experience managing and developing a metric-based technical sales team
Proven track record at establishing and driving achievement of measurable sales quota/goals in a highly automated (CRM/SFA tools) Tele-business environment
Experience successfully managing outsource vendors
Ability to design and execute strategic sales plans and develop departmental direction
Energetic, upbeat, tenacious individual that knows how to create and maintain winning team dynamics
Technical aptitude and experience managing the implementation of sales tools
Ability to work with senior management team members and affect good working relationships among departments. Driving change when needed

Comcast Business Inside Sales Manager Resume Examples & Samples

Deliver division and regional budgeted sales each month for sales teams managed
Develop, motivate, and coach sales Supervisors to increase productivity of sales agents, increase close rate, and grow revenue. Coaches and counsels, including preparing performance improvement plans where necessary
Drive improvement in all parts of the Comcast Business Services sales model and Raising the Bar sales method
Lead team by example in key areas: prospecting, time management, funnel management, forecasting, product knowledge and closing business
Educate leadership team and Outbound Telesales Representatives on Outbound Sales best practices and compliance
Oversee and monitor Agent interaction with customers to ensure sales, quality and compliance goals are met or exceeded
Manage on-going supervisor and agent training and development to achieve Department and Company success
Analyze team performance and trending to hit key performance Indicators and quota for the Division
Engage in active feedback sessions to coach and motivate the team to ensure continuous improvement of sales efforts and program productivity
Ensure timely communications to all sales employees with any changes to product, pricing, campaign updates through team meetings, email, and one-on-one communications
Managing multiple activities simultaneously
Keeping up-to-date on product knowledge, industry information, and competitive landscape
Manages daily activities of Telesales department, Telesales Supervisors, and Representatives. Directs activities of Telesales Supervisors to ensure subscriber growth goals and cash flow targets are being met
Ensures that established goals and quotas for the department are reached and motivates the department to meet these goals
Reviews, analyzes, and prepares reports including sales, production, payroll, cost per sale, cost per save, sell in rates, and cash flow contribution relative to budgeted goals
Ensures staff is properly trained on products and services through formal training and one-on-one coaching and mentoring, by focusing on the sales process to ensure maximum lead generation and high closure rates for new business
Analyzes and proactively responds to quantitative and qualitative sales and performance results. Provides feedback to staff and creates and maintains performance review documentation
Develops training in the areas of selling skills, retention, and product knowledge for all employees. Also develops and implements incentive programs to inspire success
Establishes and assures adherence to budgets, schedules, work plans, and performance requirements

Regional Inside Sales Manager With Software MNC Resume Examples & Samples

Consult with existing and new partners to help them identify needs and sell appropriate offerings
Collaborate closely with other BDMs and cross-functional teams to meet targets
Meet and exceed targets set for the region
Generate quality and high value leads for outside sales teams
Develop proficiency and knowledge of products and solutions with the ability to clearly communicate appropriate recommendations to address customer needs
Deliver high quality customer experiences
Generate new business and meet subscription targets
Prioritize work time to optimize customer interaction, sales, and self developments

Chilled DSD Inside Sales Manager Resume Examples & Samples

Outstanding communications and collaboration skills, superior support of field sales teams, clearly communicates all results and opportunities to manager
Percent Travel: 5%
Proficient computer skills (Excel, Word, Outlook)
Must be willing to relocate in the future for career progression
2 years of sales or customer service experience

Inside Sales Manager Resume Examples & Samples

Mentor and coach a team of Inside Sales Specialists to exceed sales goals
Manage and prioritize daily work load
Prepare and present weekly forecast to Director of Inside Sales
Liaise with the Inside Sales Director, Sales Operations, and Marketing team on lead volume and quality
Minimum 2 years of call center experience
Management experience required - call center management experience preferred
Effective demonstration of sales process, able to identify buying criteria, eliminate objections, and develop solutions to close sales
Experience in a high tech, construction, or renewable energy company highly preferred - Knowledge of the solar industry is a plus
Experience in a fast-paced, customer facing environment
Ability to organize, prioritize and effectively multi-task daily and meet deadlines
All candidates must be able to successfully pass a pre-employment background check

Inside Sales Manager Resume Examples & Samples

Manages a team of Supervisors, Account Managers and Sales Support covering Australian based customers and potential customers
Motivate and drive the team to successfully overachieve financial quotas based on growth expectations
Manages performance metrics for team members ssetting clear productivity standards and daily core business expectation
Develops and maintains weekly, monthly and quarterly forecasts
Drives a best practices culture within the team and focused on continual improvement
Work directly with key customers on issue resolution, maintaining a high level of customer satisfaction
Work directly with Channel and Alliance partners executing programs aligned to business growth
Participates as a team member in strategic and tactical planning for the Enterprise Sales team, with stakeholder positions in operational functions
Facilitate communication between the sales team and support departments
Supports Operational and Category strategic execution
Responsible for hiring, training and the onboarding of new team members
Strategic and business Planning experience
Execution of business plans to meet revenue goals/quotes and advance the business interests of
Pipeline Management – Ability to build, monitor and orchestrate sales pipelines to ensure continuous population of near- and long-term opportunities
Be able to balances quick wins against longer sales-cycle opportunities to ensure both immediate wins and long-term profitability for the company
Strategic Account Leadership
Supervisory experience, with the ability to assess and manage employee performance to ensure individual and group excellence
Ability to build individual and group commitment to business goals and personal excellence
Track record of coaching and develops sales personnel in such activities as solution selling or relationship building. Reviews, brainstorms, validates, and troubleshoots selling strategies for individuals & account teams
Experience of Skill Development/Enhancement to increase the productivity and accomplishments of the sales force
Proactively develops and nurtures solid relationships in key accounts as a basis for expanding the company's business-partnering presence
Solidifies an enduring partnership with key accounts through such strategies as active monitoring of customer satisfaction, speedy problem resolution, and advance communication of beneficial company initiatives or solutions
Builds stronger internal relationships with other groups to ensure seamless selling of total company solutions and to establish clear expectations for resource alignment and support
Experience of leading effectively in a complex environment, and delivering results

Inside Sales Manager Resume Examples & Samples

Providing leadership, input to the development of business strategy for the Inside Wholesale Team, including training, development, performance management and succession planning
Establishing internal partnerships acting first as a key partner to the Senior Sales Management Team and VP National Sales Manager and leader of the Sales Support Team
Actively representing the Inside Sales Team in keeping with the National Sales Team’s mandate within the organization in order to facilitate a results based culture. Other partnerships internally would include Client Services, Training and Development, Human Resources, Product and Marketing and e-Business, Portfolio Management, Information Technology and Telephony Team, Institutional Sales and Business Analysts
Implementing initiatives as agreed on by the Senior Sales Management Team and the VP National Sales Manager
Oversee Inside Sales Structure and Team
Coaches, mentors, and directs team of Managers of Inside Sales to ensure results across the Inside Sales group. This includes the critical day-to-day mentoring and coaching the coaches in efforts to drive overall team results as outlined in activity, sales call effectiveness and sales goal expectations of Inside Wholesaling team
Leads a team of managers to successfully assist team members in achieving Individual Development Planning and merit/bonus results is among the most important in the relationship between the Director of Inside Sales and the team of Managers of Inside Sales
Drives forth the vision of Inside Sales as aligned with National Sales through creation of performance expectations of Inside Wholesalers (call quality expectations, activity expectations, client coverage expectations, wholesaler partnership expectations etc.), high level management and integration of Inside Sales team to effectively support initiatives nationally and regionally
Conducts direct management meetings and overall Inside Sales (all hands) team meetings, driving sales campaigns, creation of training and development initiatives and greater involvement and representation on behalf of the organization with key distributors, vendors and internal groups. Responsible to represent Inside Sales at the highest level is a direct responsibility of the VP Director of Inside Sales through external and inter-departmental relationships
Key member of the Senior Sales Management Team and VP National Sales Manager in setting strategic direction and tactical support
Ensures budgetary and expense restrictions are upheld while providing the appropriate tools to carry-out the role of Inside Sales in a cost effective manner as well as the creation and oversight of the annual budget
Strategic Development and Special Projects
Key member of the Senior Sales Management team discussions surrounding overall strategy and effectiveness of sales campaigns, setting Individual Performance Plan expectations, bonus expectations, territory coverage and client rotation, training initiatives/programs, budget management, sales conferences
Participates in various projects to enhance the Sales Team’s results ranging from systems requirements, assignments by VP National Sales Manager, sales research initiatives and executive committees including product development/enhancements, business continuity etc
Bonus and Performance Discussions
Sets bonus and compensation plan requirement objectives for the group as a whole with input from Managers as required
Conducts bonus and all performance discussions with Management Team and any required high level discussions with IWS
Sets expectations for Bonus include determining activity, client coverage/territory rotation, sales expectations and delivery of reporting requirements for Managers to effectively conduct discussions
Conducts appraisal discussions, Individual Development Planning meetings/discussions, quarterly and monthly one-anon-one meetings with direct Management reports are required
Recruitment, Development and Retention of Talent
Directs, creates and participates in Sales Training Initiatives, National Sales Conferences/Retreats, Regional Sales Conferences and Dealer and Trade Conference as needed
Key member of the team training initiatives – conducts formal and informal Team Sales Workshops/Training and Presentation Skills Training
Maintains high degree of continued focus on team development with Senior Management team promoting internal talent considered for future promotion
Creates opportunities for Inside Wholesalers to showcase talent as presenters, sales professionals and team leadership abilities in order to help with future team development and best prepare IWS for advancement within the organization
Involves in ongoing recruitment activities in collaboration with VP National Sales Manager, Managers of Inside Sales and Human Resources, and manages the performance management of Inside Sales Management Team and Inside Wholesalers
Strong leadership, interpersonal and management skills, with ability to negotiate and influence effectively throughout the organization
Strategic Thinker
Strong skills in the area of change management and implementation
Excellent Business Acumen, Communication, Decision Making and Personal Effectiveness Skills
Committed to the ongoing improvement, development and success of the Inside Sales team and the overall success of the sales organization, thus requiring an experienced individual with a strong understanding of Inside Sales, Leadership and Selling Skills and significant experience in the investment or insurance business
Proven relationship and leadership skills as well as a proven sales track record and operational effectiveness
Proven relationship skills, organizational skills people management experience and mentoring and coaching abilities
Senior Sales Management experience in the Canadian Investment Industry in addition to direct Sales and Management experience is a requirement for this position (approx. 10 years)
Sales program development, compensation plan modeling, budget management, policy and reporting expertise, systems management, training and development, recruitment and Human Resources experience
Extensive experience in the following areas: creation and execution of Individual Development Plans, goal setting and metric measurement, performance evaluation, promotion transition and disciplinary expertise and presentation and promotional abilities

Online Inside Sales Manager Resume Examples & Samples

Responsible for managing and developing a team of Inside Sales Representatives to their individual targets as well as the collective targets
Ensure team readiness to deliver complex services solutions and create a culture of sales innovation and client success on the team
Successfully perform the same activities that the telesales reps perform on an as-needed basis
Minimum 4 yrs of online sales, business-development experience
Strong preference to candidates with experience selling small to medium businesses
Proficiency with MS Office and CRM tools

Inside Sales Manager Resume Examples & Samples

Central mentor for a small team of 5+ Inside Sales Representatives
Oversee the Inside Sales Representatives’ sales activity and drive performance
Develop training plans and performance improvement plans
Responsible for forecasting and expanding our existing markets
Provide reporting metrics
Participate in all interviewing and hiring for new sales talent

Senior Inside Sales Manager Resume Examples & Samples

Exceed Revenue targets and related KPIs on a monthly, quarterly, and annual basis
Efficiently and effectively handle a high volume of outbound calls in a metrics-driven inside sales center
Coaching approach on customer engagement skills such as negotiation, objection-handling and closing skills
Work to onboard new talent and improve the ramp time for full productivity
Provide support to the team by handling customer call escalations; answering questions that the sales reps are not able to, and addressing customer service issues
Track and report on Key Performance Indicators
Help to create a team environment that rewards achievement and makes individual want to come to work each day

Inside Sales Manager Resume Examples & Samples

Provide leadership and clear direction to a team of inside sales professionals. Provide guidance and tactical involvement in all aspects of the sales process on a daily basis
Set clear productivity standards, contact objectives, and daily core business expectation to ensure attainment of revenue and gross profit results and customer retention goals. Measure, track, and report progress toward becoming a primary supplier within the assigned customer base
Coach/mentor and train staff on effective inside sales techniques through structured education and development initiatives as well as effective role play
Facilitate communication between the sales team and support departments. Identify areas that require improvement and clearly articulate the issues so as to receive corporate assistance
Provide accurate forecasts on a monthly basis. Hold sales team accountable for forecasting accuracy
Coordinate the resolution of account issues to maintain a high level of customer satisfaction and sales growth
Support company-wide marketing and sales initiatives by implemented organized call campaigns and providing results to management, providing industry market and product trends, competitive analysis and customer feedback
8 years sales experience in a business to business (b2b) environment
Demonstrated track record of exceeding sales goals
Experience developing and managing a team
Ability to navigate in a matrix environment and build collaboration
Strong strategic ability
2+ years of Inside Sales management experience strongly desired
Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) experience
Goldmine, JD Edwards, and Hummingbird experience a plus
Strong interpersonal, communications and organizational skills
Demonstrated creativity, problem solving ability, negotiation and conflict resolution skills

Inside Sales Manager Resume Examples & Samples

Responsible for appropriate application of Jacobs’ sales work process, tools and templates; mentor others in their application
Collaborate with sales and operations in early development of distinctive value propositions that enhance our clients’ competitive position
Leverage our global network to identify and put forward Jacobs’ unique capabilities and resources
Organize, direct, and motivate a multidiscipline pursuit team to develop strategic sales deliverables in support of regional business plan
Draft sections and manage the overall production of original response documents that communicate value to the client and support the sales message
Develop and implement proposal directives and other pursuit response plans; monitor team progress
Organize and participate in response-related meetings (internal and/or client), as appropriate
Proofread and edit technical and non-technical documents for accuracy, consistency and RFP compliance
Work with Inside Sales Coordinators and graphic designers to develop response documents
15 years of relevant experience preferred
10 years of relevant experience required
Strong leader with ability to marshal resources (people, material, support), solve problems, and work collaboratively with a team in a fast-paced environment; ability to handle multiple simultaneous projects and work under strict deadlines required
Strong sales acumen and ability to work with sales and operations to develop innovative solutions and identify existing capabilities that respond to client challenges and create distinctive competitive advantage required
Excellent verbal and written communication skills including writing and speaking succinctly in a variety of communication settings and styles; can get messages across that have the desired effect; effective in a variety of presentation settings (one-on-one, small and large groups with peers, direct reports and managers)
Previous experience in Federal markets, within the architectural, engineering, and construction industry preferred
Work may be required after hours and on weekends; flexibility and ability to travel preferred

Regional Inside Sales Manager Resume Examples & Samples

Organize, direct and motivate a multidiscipline pursuit team to develop strategic sales deliverables
Evaluate existing inside sales staff for suitability of role and replace as necessary
Work with Sales Leads and Capture Manager/Operations to develop B&P estimate, gain approval, regularly monitor B&P spending, and report any significant variances
Work with Capture Manager/Operations to develop innovative solutions, or leverage corporate network to identify existing capabilities, that respond to client challenges and create a distinctive competitive advantage
Develop and maintain qualification materials including project descriptions, experience matrices/overviews, safety and quality statistics, capability statements, etc. Specifically work with Operations to capture and develop performance proofs and client testimonials
Experience: 10+ years of relevant experience within the AEC (Architecture, Engineering, Construction) Industry strongly preferred
Language: Effective verbal and written communication skills in English (and other languages, as applicable) preferred
Other: Work may be required after hours and on weekends, and sometimes on short notice. Must also be willing and able to travel preferred

Inside Sales Manager Resume Examples & Samples

10 years of relevant experience preferred
5 years of relevant experience required
Previous experience within the architectural, engineering, and construction industry preferred

Inside Sales Manager Resume Examples & Samples

Track record of achieving sales goals
Exceptional client service ethic
Ability to handle challenging situations
Strong MS Word, Excel, and PowerPoint skills
2 years of experience supervising and/or coaching a telemarketing or inside sales team
Strong interest in managing and developing a sales team
Proven experience in territory management, lead generation, service delivery, and sales activity reporting
Understanding of Salesforce or other CRM database

Inside Sales Manager Resume Examples & Samples

Coaching and training associates on effective sales techniques to accomplish specific business goals and deliver expected sales results
Reviewing calls, conducting call quality drills and workshops, facilitating call calibration meetings, and providing one-on-one coaching to associates to ensure North America Distribution (NAD)’s call quality standards are consistently attained to enhance adviser/customer experience, drive sales, and retain existing assets
Planning one-on-one meetings, team building, and development sessions
Serving as a conduit for external sales force members for resolution of service issues and technical questions
Our environment is collaborative. In addition to working with your own team, you can also expect to work with peers to manage resources, participate in and lead various projects and sales initiatives
3+ years previous sales experience in the RIA investment industry with the ability to execute all elements of the sales process
3+ experience leading/managing a sales team, including effectively coaching and managing performance; proactive employee development; planning and managing workflow
Exhibits in-depth knowledge of the mutual fund industry and that of current/possible future policies, practices, practices, and/or trends, affecting this business area
Demonstrates the ability to communicate and collaborate with those internal and external, across various levels; possesses exceptional listening, probing, time-management, and organizational skills
Demonstrates an exceptional standard of quality, both in their own performance and that of their team, which involves attention to detail, thoughtful analysis and problem-solving, and accountability for excellent results

Inside Sales Manager Resume Examples & Samples

Relevant tertiary degree (Business, medicine, science)
6+ Years’ experience in medical industry management and/or sales
Proven track record of sales and sales management including Inside Sales
Experience in Sales and developing business insights, strategies and tactics through data
Analytical/Technical understanding/background
High level of expertise in Microsoft excel
Experience of SAP will be viewed favorably
Ability to build strong customer (internal and external) relationships throughout a customer organization, at all levels
Experience in a “team oriented” sales environment
Knowledge of Salesforce.com or similar CRM system highly desirable
Mission Values: Consciously works to bring the Mission alive
Clear Thinking: Translates complexity into simplicity, articulates crisply and clearly
Undergraduate degree qualifications in science, IT or business related discipline

Inside Sales Manager, Small Business Resume Examples & Samples

Manage a team of 8-10 Small Business Sales Consultants
Coach and develop sales reps with a focus on retention, career path, sales skills, leadership, and professional development
Forecast and deliver on sales targets by working closely with reps to make sure they have the tools and training they need to be successful
Work with reps to manage their pipelines, keeping activity constant through the month
Provide sales support on the sales floor via live listening and “second voicing” when required
Ad hoc projects in team building, group training, planning/forecasting, performance management and other areas that will develop our sales team and contribute to the company’s success
MBA or University degree in a business related field
Minimum three years of management experience in a sales/customer service call centre environment is required
Minimum five years of sales experience in a service centre or in field
Excellent interpersonal, communication (verbal and written), and presentation skills are required
Demonstrated proficiency in the competencies required for the Manager role (i.e. understanding of sales metrics and KPIs, achievement orientation, team leadership, adaptability, business acumen)
Ability to translate the impact of operational decisions on financial results
Proven ability to manage and motivate teams, including coaching, performance and career development is required

Inside Sales Manager Resume Examples & Samples

Successfully lead a team to sales quota attainment
You will coach telesales representatives for APAC
Participate as a team member in strategic and tactical planning for the organization
Responsible for mentoring, performance management, and career development of the team
Implement and maintain sales practices
Commit to the development of and implementation of rules of engagement, policies, and procedures and programs
Hire, train, and ramp-up new team members
Handle performance metrics for team members
Arrange periodic product and competitive analysis training
Support all tactical management functions

Inside Sales Manager Resume Examples & Samples

Use your experience in Inside Sales, Management and Business Development, and team-building to drive the NA BGR team to achieve its goals for lead and opportunity generation, leading to closed business
Use your sound business judgment, cultural awareness and interpersonal skills working cross-functionally to optimize business outcomes as the primary point of contact for Business Generation in NA
Use your imagination, creativity and high-energy to grow the Business Generation Team as the needs of the business dictate, while simultaneously feeding that growth
High energy self-starter
Proven Enterprise Software sales skills
Strong desire to coach/mentor

Senior Regional Inside Sales Manager Resume Examples & Samples

Enthusiastic: Motivate and engage inside sales reps to achieve revenue targets
Leadership: Grow & develop a team of inside sales reps, guiding team on best practices for pipeline management, demand generation, deal negotiation and
Strategic: Identify and implement strategies to drive revenue growth and optimize sales performance
Lead a regional team of 10-15 inside sales reps: hiring, training, & driving optimum sales performance
Team with the Regional Outside Sales Director in developing and implementing sales strategy for the region. Strategies include demand generation, account development, customer retention, customer acquisition, cross-selling/upselling and channel sales growth
Work cross functionally with marketing, operations and finance to establish plans to accelerate revenue growth within the region
Building relationships within the CCC organization and become evangelist for CCC solutions within greater Dell Sales organization
Motivate, communicate and engage with employees to create a great place to work. Help the team learn, grow and deliver to their peak capacity
Sets performance expectations and coaches team members on how to achieve performance goals
Monitor and continuously improve metrics for sales attainment, closing ratios, lead conversion rates, appointment setting and sales cycle optimization
Prepare weekly / monthly / quarterly forecasting and KPI reporting
Ability to establish and cultivate strong internal and customer focused relationships and work seamlessly within a matrix managed environment
Outstanding ability to forecast, set goals & objectives and monitor sales activity
Expert in creating sales plays, writing call scripts, coaching reps and conducting sales trainings
Builds cross-functional partnerships with greater Dell Sales organization, channel partners and Dell solution partners
Drives initiatives to optimize sales operations & policy to achieve efficiencies and scale
8- 10 years experience in B-2-B high tech sales
End to end Solution Selling experience a must
6-8 years experience leading Inside Sales teams

Inside Sales Manager Resume Examples & Samples

Attain targeted sales goals and performance through the effective management of the daily operations of the sales force
Ensure account managers understand a customer’s pain points with a view to solving these through positioning Dell solutions
Analyse various sales reports to determine opportunities and forecast sales to establish quotas and review actual achievement v's forecast on a daily, weekly, monthly basis with their team
Resolve customer concerns regarding the sale/delivery of products with customer and internal departments such as manufacturing, customer service and finance
Participate in identifying large sales opportunities with sales representatives
Setup and drive a professional business plan for the own segment in close cooperation with the Regional Sales Manager

Inside Sales Manager Resume Examples & Samples

Assigns tasks, checks work at frequent intervals, and maintains schedules of team
Interacts with cross-functional groups (e.g., Services, Software and Peripherals, Finance, Operation) to solve business and customer issues
Functional
6+ years leadership experience
Strong understanding of the business
Able to manage resource allocation
Ability to assist Sales Representative in closing complex deals

Inside Sales Manager Resume Examples & Samples

Lead by example, Jacobs' Beyond Zero program to promote an incident and injury free culture. Be proactive in ensuring health and safety of bid team throughout
Support Sales Leads and Operations in key Opening Game activities, e.g. client, competitor and market research, development of documented Core Client Strategies, participation in 10:1s, development of Executive Summaries and White Papers
Actively work with sales and operations to develop and implement Middle Game action plan, e.g. document due diligence in project brief, develop win plan, SWOT analysis, and Executive Summary, conduct Go/No Go and strategy review, identify execution team
Plan, organize and direct all elements of End Game, e.g. analyze client request, develop response plan (B&P budget, response team, compliance check-list, response outline, schedule), initiate Go/No Go, conduct kick-off meeting, manage and work with team to develop response sections, refine Executive Summary, conduct in-progress reviews, schedule Pricing Reviews, ensure on-time delivery of response
Translate the Win Strategy into key themes and produce compelling sales documents utilizing benefits statements, graphics, and proofs
Work with Sales Lead and Capture Manager/Operations to develop B&P estimate, gain approval, regularly monitor B&P spending, and report any significant variances
Share sales materials, information, knowledge and best practices with other Inside Sales team members company wide
Education: 4 year college degree required
Experience: 5 years of relevant experience within the AEC (Architecture, Engineering, Construction) Industry strongly preferred
Technical: Strong capability in Microsoft Office Suite and Adobe Creative Suite. Strong communication skills preferred

Inside Sales Manager Resume Examples & Samples

Delivering a sustainably profitable result by achieving sales targets through an Inside Sales team. Providing clear metrics, processes, and sales accountability for the team. This includes on call sales coaching
Successful collaboration, customer management and interaction within the Territory Sales Management team
Providing team leadership on sales systems and processes to integrate a customer focused culture. Maintaining sales effectiveness feedback loops following coaching events and delivering sales focused metrics
Training and development of the sales team, ensuring the team is engaged and motivated towards achieving sales results
People and relationship management skills
Excellent communication skills and ability to engage effectively with teams
Demonstrated ability to form long lasting customer relationships
Proven ability to grow new product revenues / profitability

Inside Sales Manager Resume Examples & Samples

Drive revenue and market share in a defined set of accounts
Develop and execute a comprehensive account plans
7-10 years of technology related sales or business development experience
5+ years of sales management experience working for technology vendor selling enterprise solutions
BA/BS degree required
For more information on AWS, please visit http://aws.amazon.com

Inside Sales Manager Resume Examples & Samples

Guide a team of Inside Account Managers to more effectively sell AWS offerings into Global Accounts
Create and improve programs to track team success and close large opportunities
Collaborate in the development and execution of strategy with Global Accounts leadership and with Global Account Managers
Maintain a robust sales pipeline within target accounts and track in Salesforce.com
Create and close opportunities from start to finish – full sales cycle ownership
Create a high level network for events and follow up, working closely with closed loop marketing
Break into new lines of business groups within the defined Global Accounts
Consistently overachieve targets through a customer-obsessed approach
Work in a team environment with multiple Global Account Managers
Some travel
5-10+ years of technology related sales, business development or proven experience in project management in sales / marketing environment
2+ years of sales management experience
Experience in a business-to-business (B2B) environment, high-tech products/services preferred
Experience in Enterprise Selling, strategic execution
Executive conversations skills a must - CXO driven
Superior oral and written communication skills with an innate attention to detail
Proven track record of managing multiple projects while meeting tight deadlines and budgets
Proven track record in the enterprise space with complex sales cycles
Track record of success managing time and juggling multiple projects in a high growth environment
A strong understanding of AWS and/or technology as a service (Iaas,SaaS,PaaS)
Spoken language from the region would be a plus
Proficiency with Salesforce.com CRM application
Experience in either building or rapidly growing a new sales team while thinking creatively about a unique set of challenges and opportunities
Track record of selling into Fortune 100 accounts

Inside Sales Manager Resume Examples & Samples

Plan, organize and direct all elements of End Game, e.g. analyze client request, develop response plan (B&Pproposal (B&P) budget, response team, compliance check-list, response outline, schedule), initiate Go/No Go, conduct kick-off meeting, manage and work with team to develop response sections, refine Executive Summary, conduct in-progress reviews, schedule Pricing Reviews, ensure on-time delivery of response
Work with Capture Manager/Operations staff to appropriately connect with clients to help position on major pursuits
Education: 3-4 year college degree required
Other: Work may be required after hours and on weekends, and sometimes on short notice. Must also be willing and able to travel if required

Inside Sales Manager Resume Examples & Samples

Excellent sales management skills - demonstration to inspire, motivate and lead a team
Proven track record in management of a sales team (>8 sales reps) to success
Commercially astute, initiative, drive and enthusiasm
The ability to work calmly under pressure
Good budget and report writing skills
Acting as an ambassador and role model for your business

Inside Sales Manager Resume Examples & Samples

Develop and lead all inside sales staff (ISRs)
Plan and schedule weekly sales meetings
Work closely with the National Inside Sales Manager to create a team environment and to establish/implement overall sales programs and priorities
Schedule ISRs work hours, vacations, and ride-alongs with Outside Sales Representatives (OSRs)
Recruit, hire, and coach ISRs as needed
Implement inbound calling programs to support overall sales initiatives and priorities, exceptional customer service, and problem resolution
Establish outbound calling programs to support super products, deliveries, and new account penetration
Identify inside sales training needs and work with the ISR Trainer to coordinate training efforts
Work closely with the top vendors to ensure adequate product and promotion training
Travel to corporate office or other designated locations for meetings and training as needed
Typically three or more years in related sales management experience
Animal health related sales experience
Bachelor’s degree in related field is desired
Experience with Microsoft Office, particularly Outlook and Excel, preferable

Plant Inside Sales Manager Resume Examples & Samples

Responsiveness to customer requests for information, production launches accuracy/timeliness
Existing product-existing customer; existing product – new customer; new product – existing customer, new product – new customer
Negotiate within the boundaries set by Company; look for opportunities to gain margin
Develop product knowledge including company and customer products
Minimum 5 years of Business-to-Business sales experience
Minimum 2 years of experience in a management or supervisory role
Willing and able to travel freely in the Pacific Rim, China, the US, and the UK
Sales experience in the Aerospace industry
Strong presentation skills; ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public

Plant Inside Sales Manager Resume Examples & Samples

Minimum 5 years of business-to-business sales experience
Experience in the Aerospace industry strongly preferred
Experience in the Aerospace Forged Rings industry
Experience in a metals manufacturing industry

Inside Sales Manager Resume Examples & Samples

Organise, direct and motivate a multidiscipline pursuit team to develop strategic sales deliverables. Support Sales Leads and Operations in key Opening Game activities, e.g. client, competitor and market research, development of documented Core Client Strategies, participation in 10:1s, development of Executive Summaries and White Papers
Plan, organise and direct all elements of End Game, e.g. analyse client request, develop response plan (B&P budget, response team, compliance check-list, response outline, schedule), initiate Go/No Go, conduct kick-off meeting, manage and work with team to develop response sections, refine Executive Summary, conduct in-progress reviews, schedule Pricing Reviews, ensure on-time delivery of response
Translate the Win Strategy into key themes and produce compelling sales documents utilising benefits statements, graphics, and proofs
Ensure that all sales documents comply with our Corporate Identity Program and client confidentiality requirements
Ensure sales process close-out procedures comply with requirements for SOX and ISO certification, as required
Support Global Sales by timely preparation of press releases, providing input to the Annual Report, and support of Global Sales initiatives as appropriate

Inside Sales Manager Resume Examples & Samples

Lead by example, Jacobs’ Beyond Zero program to promote an incident and injury free culture. Be proactive in ensuring health and safety of bid team throughout
Education: 4 year college degree required, MBA preferred
Experience: 10-15 years of relevant experience within the AEC (Architecture, Engineering, and Construction) Downstream and/or Chemical Industry with Proposal process knowledge. Project Engineering and/or Management experience a plus
Other: Must be willing and able to travel (less than 25%)

Inside Sales Manager Resume Examples & Samples

Hire and onboard new inside sales reps while managing existing remote inside sales reps
With Marketing, develop and optimize messaging to increase inside sales team effectiveness
Utilize internal tools and infrastructure to monitor and report on inside sales trends and results
Document employee performance and conduct quarterly and annual reviews
Result Oriented
At ease establishing business relationships with individuals from various industries and at various corporate levels
Comfortable speaking before an audience of between 2 – 50 people in either a live conference or teleconference setting
Familiarity with the enterprise datacenter management marketplace, target customer profiles and competitive landscape a plus
10+ years of experience. Minimum 5 years sales experience in the software or related high-tech industry

Inside Sales Manager Resume Examples & Samples

Establishing ‘Contacts’ and relationships with agreed target niche sectors, qualifying the business need and recording this information in CRM to enable the continuous communication of Pay360 brand to these merchants
Converting ‘Contacts’ into ‘Leads’ by consulting with Contacts around their payment needs and gaining commitment to attend a meeting, online demo, webinar or event
Prospecting to target companies that will sustain an average order value of £12k Sales Order Value
Developing ‘Leads’ in CRM and converting these into qualified sales ‘Opportunities&#8217
Closing sales ‘Opportunities’ over the phone and/or in partnership with field based Business Development Manager
Meeting telephone activity, contact, lead, opportunity and sales targets consistently
Achieving Level 1 and 2 Accreditation for both Sales Training (Decision Making Cycle) and Product Training
At least 12-months of experience with a payments business working in the sales department
At least 12-months of team leadership/management in a telephone based environment meeting testing outbound proactive key performance indicators
Can clearly articulate a benefits of products and services and tailor these benefits to niche markets

Inside Sales Manager Resume Examples & Samples

Manage larger team(s), managers (Manager I's) of teams, area(s), or customer(s) with broad scope or impact, including setting organizational direction/work prioritization, people development, cost management, and alignment with larger business goals
Assigns responsibilities, provides direction, leadership, and coaching, removes barriers as needed to enable direct reports to execute their roles and achieve objectives and goals
Creates a working environment that is conducive to individual growth, high performance, is challenging and rewarding. Achieves diversity and other HR goals
Bachelor's degree in Computer Science, Engineering, Business or related field or equivalent work experience
May hold Master's or advanced degree in related field. Typically 10+ years of relevant experience
(strong) Workforce management/development
(developing) Negotiation Skills(strong) Influencing Others
Escalation management, customer relationship-building
Knowledge of Corporate capabilities and outsourcing industry norms
(strong) Business Analysis and Planning
General understanding of related technologies
Knowledge of industry and market trends

Inside Sales Manager Resume Examples & Samples

Lead a team to achieve quota for number of qualified meetings with Manager/Director/VP/and C-level decision makers in target accounts
Utilize salesforce.com to track activity and update lead and opportunity information
Coach the teams by getting on the phone and train the teams to drive towards success!
Manage SDR team and work with Field Sales and Field Marketing to develop and conduct proactive outbound calling strategies to penetrate target accounts. Research accounts, identify key players, generate interest, and successfully manage and overcome prospect objections in order to secure qualified meetings and expand Nutanix’s presence
Ensure SDRs develop and maintain effective territory plans to maximize and leverage phone time, including pre-call planning, adhering to territory hours and metrics, and customizing scripts to market segments and prospect type
Manage a lead prospecting pipeline and maintain accurate information about suspects, prospects, their companies, and their buying habits/preferences

Inside Sales Manager Resume Examples & Samples

Evaluate existing inside sales staff for suitability of role and provide training and/or replacement of staff as necessary to achieve a high-performing team
Experience: 10+ years of relevant experience within the AEC (Architecture, Engineering, Construction) Industry required
Technical: Strong capability in Microsoft Office Suite and Adobe Creative Suite. Strong communication skills, including ability to facilitate effective group meetings. Strong presentation skills are a significant benefit

Inside Sales Manager Resume Examples & Samples

Experience: 10-15 years of relevant experience within the AEC (Architecture, Engineering, and Construction) Downstream and/or Chemical Industry
Experience as a lead on a Project required
Project Engineering and/or Management experience a plus
Language: Effective verbal and written communication skills in English (Spanish a plus)
Other: Must be willing and able to travel (less than 20%)
Must be legally authorized to work in the USA for any employer other than your current employer

Inside Sales Manager Resume Examples & Samples

BA degree in Business or Marketing (Ideal)
3 - 6 years experience in a sales position and/or marketing department
2+ years of experience in a management role of a market development team or out-bound call center team
Must be detail oriented to manage the day-to-day operations of lead generation, but must also possess the strategic business acumen required to participate in the design and develop of new lead generation programs
Holds self and team members accountable for results
Follows through on difficult decisions whether related to strategy, execution or employees
Demonstrates different influence styles as appropriate to the situation while maintaining positive cross-functional relationships
Builds and maintains trusting relationships with Sales, and Marketing associates and Concur partners

Inside Sales Manager Resume Examples & Samples

Develop process to drive seller business growth, become an expert in using internal tools to deliver results
Manage the operations of inside sales team and ensure the operation is in accordance with established procedures and practices
Continually optimize the overall seller management process and improve team productivity
Expert to understand seller pain point and blocker, partner with cross functional team like PM, on boarding/listing, FBA, Ads, etc. to drive seller experience improvement
Drive business reviews with key sellers and do analysis to understand sales trends and drivers, develop action plans on how to grow the business
3-5 years relevant experience in the retail e-commerce, Sales and account management related experience, with a proven track record of managing relationships and / or projects
Strong analytical skills and ability to independently deal with relevant tools (Excel, other internal tools)
Demonstrated ability to manage multiple projects - work prioritization, planning and task delegation
Proven track record of taking ownership and driving results
Ability to work effectively across internal and external organizations, with flexibility to ambiguity
Customer-oriented, data-driven, creative, and strong attention to detail
Proficiency in oral and written English
Proficiency in SQL and Microsoft Excel is plus

Inside Sales Manager Resume Examples & Samples

Responsible for revenue growth of inside sales team
Effectively hire, train, develop and retain top sales talent to maximize total account and territory revenue growth in both new sales and renewals
Support sales team to manage and close business in all product categories including: Science Direct Journals, Backfiles, eBooks, Scopus, Reaxys and other information and workflow tools
Understand and utilize Elsevier sales tools (e.g. sales compensation plan, pipeline dashboards, sales metrics) to drive sales execution outcomes
Actively open doors to drive new sales in territory and promote teamwork among inside team and Account managers to facilitate growth
Lead by example; manage change and implement global initiatives within the team
Strategic account planning, ensuring appropriate input from stakeholders, focusing on the customer’s business strategy and objectives, while ensuring alignment to deliver holistic Elsevier value/revenue to the account
Partnering with the marketing, product and sales to identify quick short and medium-term wins and commercial priorities
Work with marketing, customer lifecycle services and sales support to provide proper pre- and post-sales operational planning

Inside Sales Manager Resume Examples & Samples

Develops a sales business plan to meet Technology sales, margin, gross profit, and budgetary goals
Ensures revenue and margin goals are attained by sales team
Manages Staples micro-MPS offering
Establishes and maintains client relationships and programs
Works directly with office products leadership to ensure sales reps are supporting the office products inside account managers and seeing opportunities through completion
Ensures support for sales team via regular team calls, one on ones, and continued training and development. Assists in preparations of bids and presentations as necessary
Creates an environment of success while building a strong team
Monitors Technology sales team performance and communicates results to individuals, teams, market, and management team
Manages the selection, termination, development, measurement, motivation, and cooperation of the sales team
Manages IAM technology budget and sales margin
Ensures that STS policies are communicated and implemented

Operations Inside Sales Manager Resume Examples & Samples

Excellent communication, interpersonal, business management and computer skills
Exemplifies what it means to be a change agent, continuous learner, and pushing self / others beyond dominant logic
Ability to manage assigned expense budgets
Animal Health experience and general knowledge of veterinary medicine and prior selling experience in B2B direct sales
Verbal, written, presentation, interpersonal, and communication skills

Inside Sales Manager Resume Examples & Samples

Manage the daily activity of the inside sales department including achieving sales quotas, monitoring daily call objectives, improving sales presentation quality and ensuring customer satisfaction
Work with the Director of Sales & Marketing to coordinate and implement sales and marketing initiatives with the sales team
Develop, implement and maintain an aggressive outbound telephone sales program
Interview and hire inside sales representatives
Interact with other departments within the company to increase sales performance and enhance customer experience
Train new sales team members on products and services; participate in sales calls
Prepare sales reports showing sales volume, potential sales (pipeline forecast), and activity
Analyze sales statistics to identify areas of improvement for individual sales team members
Monitor sales programs to insure goals and objectives are being meet
Motivate sales team to achieve individual team member goals

Inside Sales Manager Resume Examples & Samples

Develop and facilitate a training program for new AMs and for continuing training for existing AMs
Manage and enforce outbound sales endeavors. This includes a daily cold call window for all of the AMs to be
Provide management with regular reporting metrics related to cold calling and all other outboard sales endeavors
Ensure that the AMs are managing the sales database and all other related on-line tools
Ensure that the output of all the AMs meets or exceeds corporate expectations
Manage and ensure the all messaging coming from the AMs matches corporate and sales’ expectations
Coordinate regularly with sales management to ensure that the entire sales team is working together and maximizing synergy

Inside Sales Manager Resume Examples & Samples

Coaching and mentoring of staff in order support professional development and reaching of their potential
Setting targets and ensuring client service standards are adhered to
Strategic input into sales plan and customer/territory strategy
Advocating and demonstrating solution sales methodology best practice
Creating a dynamic and customer focused sales culture as part of a collaborative and supportive team environment
Sales leadership experience with a prior background in professional B2B Inside Sales
Demonstrated experience in solutions sales methodologies
Ability to analyze data and insights to inform strategy decisions
Experience in using CRMs and driving a culture of data integrity, ideally using Salesforce
Strong leadership skills and proven ability to develop high performance culture and support career progression
Ability to influence senior stakeholders and work collaboratively in a matrix environment

Inside Sales Manager Resume Examples & Samples

Extensive knowledge of distribution channels and nuances – logistics, terms & conditions and marketing
Providing guidance, leadership, coaching and capability building to direct reports
Create and execute strategic plan to deliver on IDS vision/objectives
At least seven years of documented sales success and experience in related markets
Proven experience with coaching, talent development and customer relationship management
Mu have inside sales management experience

Inside Sales Manager Resume Examples & Samples

Visionary Leadership: Lead by Example, Walk the Talk
High Performance Sales:Analyze key performance indicators (KPI’s) and incorporate into daily coaching practice
Operational Excellence: Strive to achieve industry highest eNPS and customer NPS
Problem Solver: Always asking how you can improve the business and productivity of your team
Recruit, train and retain top talent
Devise and execute playbooks for sales development, lead follow-up, vertical practices, account development, customer retention/acquisition, cross-selling/upselling and channel sales engagement
Implement and coach team on best practices for pipeline management, demand generation, deal negotiation and solution selling
Partner with the outside Regional Sales Director in sales strategy, business plan & territory plan
Own inside sales execution against the plan
Improve sales productivity and performance by leading cross-functional optimization initiatives
Evangelize CCC solutions with Dell EMC internal and external channel organizations
Create cross-functional partnerships with marketing, finance and sales operations and align programs to meet business plan
Monitor and provide one on one daily coaching on sales performance and tools proficiency
Prepare weekly/monthly/quarterly forecasting and KPI reporting

Inside Sales Manager Resume Examples & Samples

Lead by example, Jacobs’ Beyond Zero program to promote an incident and injury free culture. Be proactive in ensuring the health and safety of bid team throughout
Support Sales Leads and Operations in key Opening Game activities, e.g. client, competitor and market research, development of documented core client strategies, and development of executive summaries and whitepapers
Actively work with sales and operations to develop and implement Middle Game action plans, e.g. develop win plans, executive summaries, conduct SWOT analysis, go/no-go and strategy reviews, and identify execution teams
Plan, organize and direct all elements of End Game, e.g. analyze client requests, develop response plans (proposal budgets, response team, compliance checklists, response outlines, schedule), initiate go/no-go meetings, conduct kick-off meetings, manage and work with team to develop response sections, refine executive summaries, conduct in-progress reviews, schedule pricing reviews, and ensure on-time delivery of response
Translate the win strategy into key themes and produce compelling sales documents utilizing benefits statements, graphics, and proofs
Work with Sales Lead and Capture Manager/Operations to develop proposal budget estimates and approvals, regularly monitor spending, and report any significant variances
Work with Capture Manager/Operations to develop innovative solutions, or leverage corporate network to identify existing capabilities that mitigate client challenges and create a distinctive competitive advantage
Education: Engineering or business/marketing degree required, MBA an asset
Experience: 10-15 years of relevant experience within the AEC (Architecture, Engineering, and Construction) Downstream and/or Chemical industry
Technical: Strong capability in Microsoft Office Suite; experience in Adobe Creative Suite an asset
Language: Strong written and verbal communication skills in English (Spanish a plus). Strong communication skills preferred

Inside Sales Manager Resume Examples & Samples

Be strategic and have a clear understanding of the sales process
Be focused, competitive, and driven to meet or exceed sales goals
Have a passion for coaching and motivating individuals to reach their sales goals
Possess strong communication and organizational skills
Be detail oriented and able to handle multiple priorities
Maintain a strong phone presence while displaying outstanding problem-solving skills with impeccable integrity
Have knowledge of K-12 curriculum and willingness to learn new products
Assist Inside Account Executives in building territory plans that focus on building new business opportunities
Monitor sales pipelines to ensure that opportunities are moving through the sales process to close. Assist District Account Executives in closing opportunities
Develop talent and selling skill competencies in individual reps. Create team building activities that motivates average performers to become high performers Provide guidance to internal processes and procedures
Be highly proficient with the use of CRM Systems to manage multiple prospects and sales opportunities and have the ability to use MS Office including Word, Excel, PowerPoint, Outlook proficiently

Inside Sales Manager Resume Examples & Samples

Supports the customer relationships, primarily through the F2F Sales reps
Maintains relationship to involved business partners
Supports cluster planning process (account planning, opportunity identification)
Full Profit and loss Responsibility of aligned departments
Responsibility for demand planning, outlook forecast planning and taking care of the reporting in appropriate tools
Responsibility for customer satisfaction, by fulfilling agreed SLAs and secure that the team is responsive
Deep knowledge of sales
Ensures employees understand how their work contributes to LENOVO's strategy, market success and your organization's goals
Leads by example, set clear performance standards, provide straightforward feedback in a respectful way, and actively manage low contributors
Recognizes outstanding contributions by employees and teams
Ensures a positive performance climate, listen to employees, address their issues and help employees succeed in LENOVO's matrix environment
Fosters teamwork and inclusion among all employees - across locations
Encourages employees to be innovative, and support ideas that should be implemented
Continuously develops the employees to build a strong team: set clear development plans and goals for every reportee

Senior Inside Sales Manager Resume Examples & Samples

Manage team of 5 Account Managers (Inside Sales) selling Maintenance & Support Renewals (Technical Support) to Nuance’s major partners and key customer accounts
Sell to Named Accounts from within top global companies and top industry partners giving a unique access to a set of top tier “name brand” customers
Responsible for a bookings quota based on the combined sales of each team member
Train, mentors, coach, and supervises inside sales Account Managers
Develop objectives & measures for each sales rep. Complete Annual Reviews and Personal Development Plans
Act as advisor to Account Managers to meet schedules and/or resolve sales / business problems
Conduct regular sales meetings to communicate / motivate Account Managers and ensure good working discipline leading to sales/ quota achievement
Develop a thorough understanding of account agreements, especially but not limited to licensing terms, M&S and Tech Support contract terms etc
Be able to act in a consulting capacity to customers, (both external and internal) by articulating key concepts from the agreement as needed
Work with team to prepare detailed account overviews for assigned accounts including license purchase history, historic M&S purchase history and projected M&S revenue trends
Forecasting, etc
The Account Manager will be responsible for quoting, pipeline management, deal progression, forecasting, contact management tools, use of Outlook, PowerPoint and Salesforce.com, and Excel
Use of excel to manage forecasting, identify trends and report out on results
Business Initiatives
Drive strategic revenue growth initiatives like “raise rates,” reduced discounting, and new contract terms for Channel Partners for terms like increased M&S Rates
Negotiate complex M&S pricing and terms to maximize M&S Renewals from both large and small accounts
Work closely with account Nuance field sales representatives on key negotiations and First Year M&S
Interface with Legal, Revenue Recognition, and Finance as it pertains to Maintenance & Support
Make recommendations to policies and establish procedures that affect immediate organization(s)
Identify and maintain key relationships within accounts
Develop cooperative and strategic relationships with Channel partners
Manage channel partner contract terms (in conjunction with the channel partner team) in the business areas that pertain to Maintenance & Support
Develop close working relationship with the field sales organization to strategize on closure of M&S transactions

Inside Sales Manager Resume Examples & Samples

Strong Analytical ability
Past leadership experience
Bachelor Degree preferred

Inside Sales Manager x Resume Examples & Samples

Drives revenue growth- creates and captures demand within their assigned accounts and sells the full spectrum of the CommScope portfolio – enterprise, wireless and solutions
Manage and develop relationship – establishes, manages effective business relationships and maps key stakeholders at both functional and management levels within the customer articulating the value that CommScope can deliver to increase client satisfaction
Execute Client Strategy - Responsible for implementing the account strategy to maximize new service opportunities while acting as the client advocate
Navigate Political Environment - Identifies, understands and leverages the political dynamics in the client organization and within CommScope to effectively achieve goals
Engage Client through Thought Leadership - Establishes position of business advisor by demonstrating thought leadership and strategic thinking
Bachelor’s Degree in a related curriculum with 0-2 years of experience or HND in a related curriculum with 1-2 years of
Native language speaker with fluency in written and spoken English and a f

Inside Sales Manager Resume Examples & Samples

Create Client Strategy - Develops and implements effective coverage of nominated accounts, creates and captures opportunities and drives profitable and sustainable growth
Document Value - Responsible for communicating and leveraging the value delivered toexpand the client relationship and increase the business growth opportunities
Represent the One Face of CommScope - Creates opportunities for selling unique, value-added solutions through the effective positioning of the CommScope portfolio. Learns from Sales Specialists to continuously improve their knowledge of the CommScope portfolio
Bachelor’s Degree in a related curriculum with 0-2 years of experience or HND in a related curriculum with 1-2 years of experience
Native language written/spoken - Dutch

Inside Sales Manager Resume Examples & Samples

Understands the company’s vision, mission, and strategy; understands business unit objectives and sets/accomplishes individual performance goals accordingly
Supports a branch that is average in terms of size and profitability among BlueLinx facilities
Directs sales representatives in identifying / prospecting new sales opportunities with new and existing customers. Responsible for managing sales representatives to improve profitability, product penetration and product mix with all customers
Ensures direct reports regularly plan and achieve individual / team objectives. Responsible for following up on a frequent basis to ensure direct reports’ activities align with objectives. Assigns work, provides direction, and gives feedback to direct reports
Conducts joint sales calls with sales representatives to identify opportunities and maintain / build customer relationships (including sales representative coaching / mentoring)
Recommends product or service enhancements and resolves issues to improve customer satisfaction and sales potential
Evaluates and implements appropriate new sales techniques to increase sales effectiveness / profitability. Assists in developing sales plans and budgets for achieving sales goals. Addresses non-performing accounts and products

Inside Sales Manager Resume Examples & Samples

Minimum 10 years software Inside or Field Sales experience with deal closure responsibilities
Minimum of 5 years in Sales management experience, preferably in the enterprise software space
Sales coaching

Inside Sales Manager Resume Examples & Samples

Meet all sales growth and operational targets
Assist in formulating and implementing Sales Plan and Comp Plan
Interview prospective talent. Primary driver of hiring decisions for the team
Build and Maintain Bowlers and A3’s
Provide Sales Coaching & Training
Collaborate with manager and Business Partner leaders to determine productivity metrics
Work with Business Partners to align and optimize strategy with the Field Sales Force
Network consistently to maintain an active pipeline of qualified recruits
Drive operational excellence through periodic internal and external benchmarking
Drive coverage model optimization and inside sales expansion in target / prioritized divisions
Minimum of 3 years of combined experience in Sales
CRM, Sales Training & Coaching Experience

Inside Sales Manager Resume Examples & Samples

Fosters a work environment where everyone is respected for their contribution
Coaches counsels and develops sales team through key performance measures (generic and brand sales sales revenue budgeted & annual goals active accounts gross profit) and in-process measures (such as completed calls total effort average talk time total talk time hours logged call monitors etc)
Provides input on development of a succession plan to ensure growth of team members
Assists in managing labor hours vacation, PTO, and personal time off to ensure schedule provides optimum sales coverage
Participates in sales meetings focused on improving sales revenue and gross profit and comparing YTD figures to budget
Participates in required sales training and meetings that will allow the Bellco Generics organization to continually maintain a consultative sales approach with all customers
Builds positive relationships with customers through learned sales skills and techniques. Communicate on process issues and report problems to sales director upon discovery (proactive)
Audits and analyzes call volumes and monthly sales numbers to ensure team is performing efficiently and meeting obligations
Demonstrates initiative in their own on-going professional development; includes keeping abreast of the industry and its changes through the use of industry information and company literature
Facilitates daily sales meetings as necessary
Resolves any customer issues that arise from their team’s accounts
In coordination with Director of Sales reassign accounts upon associate termination and ensure account compliance with new associate
Facilitates in employee warning and probation notices when misconduct occurs in the department. Document all meetings with employees to HR
Completes annual review for each associate and participates in discussions regarding merit increases and promotions
Conducts monthly meeting with each sales rep to review productivity and sales gain / loss reports
Ensures the sales reps are completing required monthly reports provided by management
Provides backup to the Director of Inside Sales in their absence
Generates and analyzes reports to identify customer buying trends and directs team on the proper business response
Analyzes pricing models for various customer segments
Has active involvement with Senior Management in developing pricing models to fit company models
Responsible for addressing profitability with respective sales team
Serves as cross department liaison (such as Credit)
Excellent interpersonal skills and relationship building skills to develop and maintain cooperative working relationships with both customers and other associates
Ability to lead dynamically and energize multidisciplinary work teams to learn and apply new skills and techniques to respond to business needs
Good understanding of specific business segment; industry knowledge
Self starter that works well independently
Strong interpersonal skills; ability to interact professionally with customers over the phone
Strong analytical and mathematical skills
Strong computer skills in order to operate effectively with company systems and programs

Inside Sales Manager Resume Examples & Samples

Coaching a team of Inside Sales Reps to execute our sales philosophy and work efficiently
Working with Sales Managers to help define strategies to maximize revenue in territories
Take part in cross-functional projects to improve internal work flows and customer experience
A bachelor's degree and 7 years of professional work experience is required. 2 years management experience is required
Experience mangaging through use of Salesforce CRM
Background in consultative selling approaches
History selling highly technical solutions

Inside Sales Manager Resume Examples & Samples

Hold all team members accountable
Utilize Salesforce.com to manage sales pipeline, monitor activity, and analyze reports
Create and deliver presentations to Senior Management

Inside Sales Manager Resume Examples & Samples

Manage day-to-day operations to ensure lead/opportunity distribution and sales processes, policies and procedures are maintained and continue to build efficiencies in driving business to the next level
Develop strong working relationships with sales, demand generation and field marketing organization to ensure consistent opportunity qualification and pipeline development
Work closely with Inside Sales and Field Sales management to understand strategies and objectives and to drive the implementation of the same
Work closely with Demand Marketing to drive demand programs that support key sales initiatives
Reporting team performance and sharing this reporting with Field Sales management to whom you align. Address concerns and revised reporting as necessary
Regular cadence of one-on-one meetings with Field Sales management to whom you align
Hiring of new team members and oversee the completion of successful on-boarding
Development of all ADMs (SDRs) in your charge to ensure they possess the sales skills and domain expertise to perform at a high level
Drive change management. Identify and eliminate blockers to change via planning, execution and the exertion of influence on the broader sales ecosystem

Inside Sales Manager Resume Examples & Samples

By providing leadership to the Inside Sales and Pricing team, the ISM coaches and manages staff in all areas of sales support related to Truck Financial Services. More specifically, the ISM will
Oversee the entire truck channel pricing process throughout retail origination as well as manage and lead all pricing related initiatives
Manage, lead and direct the Pricing Analyst team
Direct and participate in the development of pricing infrastructure and process change and development, including procedures as well as identification and implementation of required system enhancements
Interface with channel leadership and Finance to continually develop and maintain the overall pricing and rate concession policy
Assist in the development and build of monthly pricing matrices as well as facilitating pricing meetings with Sales Management, Finance and Capital Markets representatives as needed
Oversee, own and manage the Sales CRM system to include direction of internal usage as well as development of external usage requirements and protocol development and best practice sharing
Develop and oversee NATLG / DALCO growth and retention strategies for the truck channel, working closely with Wholesale Credit and Operations as well as Truck Sales Management and Business Development Manager
Manage, lead and direct NATLG / DALCO Business Development team to support and develop the overall NATLG sales approach including but not limited to attending strategic meetings, setting goals, developing programs, participating in trade shows and dealer / member travel
Manage, lead and direct the Inside Sales Specialist team to ensure appropriate activity is occurring to drive achievement of channel objectives including key dealer activity to drive increased finance volume, penetration, application pull-through and book-to-approve ratios
Oversee all administrative functions for Sales organization including pipeline management of potential sales, as well as key dealer activity as required by Sales Management
Ensure sales reporting processes and outputs are efficient and accurate in order to facilitate informed decision making on pricing and transaction decisions as well as to provide accurate monthly projections to Finance
Provides support and backup where needed to the VP Truck Financial Services, Regional Sales Managers and Business Development Manager as needed and on key projects
BA/BS in Marketing, Business Administration, Finance or related field
10+ years sales and business development experience, preferably in financial services, transportation or heavy equipment
Previous leadership or supervisory experience
Exceptional finance and business acumen and experience
Strong understanding of sales, credit and operational aspects of the financial services industry and dealership environment
Proven experience including problem solving, research and analysis
Work experience measuring quality, efficiency and process improvement desired
Work experience and proficiency in working with a CRM system
Fluency in reading, writing and speaking English; additional languages a plus
Expert level with Microsoft Office; especially Excel
Direct experience working in a professional environment where sound business judgment, attention to detail, a fast pace and a flexible and adaptable approach are valued
Customer focus: Establishes and maintains effective relationships with customers and colleagues and gains their trust and respect
Delegation: Clearly and comfortably delegates both routine and important tasks and decisions and shares both responsibility and accountability while trusting people to perform. Inspires others to be action oriented and maintain motivation. Holds individuals accountable for results
Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments, holds frequent development discussions and is aware of each person's career goals. Works with performance issues in a consistent manner
Directing Others: Establishes clear direction and lays out work in a well-planned and organized manner. Maintains two-way dialogue with others on their work and results. Brings out the best in people. Inspires others and promotes team building
Managing Diversity: Manages all kinds and classes of people equitably and deals effectively with all races, nationalities, cultures, disabilities, ages and genders while supporting equal and fair treatment and opportunity for all
Fairness to Direct Reports: Acts fairly and has candid discussions without a hidden agenda, never gives preferential treatment
Informing: Provides the information people need to know to do their jobs and to feel good about being a member of the team, unit, and/or the organization and so that they can make accurate and timely decisions
Integrity and Trust: Is widely trusted and seen as a direct, truthful individual who keeps confidences and admits mistakes. Never misrepresents him/herself for personal gain
Learning on the fly: Learns quickly when facing new problems and is a relentless and versatile learner who is open to change and quickly grasps the essence and the underlying structure of anything
Perseverance: Pursues everything with energy, drive, and a need to finish and seldom gives up before finishing, especially in the face of resistance or setbacks
Priority Setting: Spends his/her time and the time of others on what's important and can quickly sense what will help or hinder accomplishing a goal. Creates focus for the team and eliminates roadblocks
Drive for Results: Can be counted on to exceed goals successfully and is constantly and consistently a top performer who steadfastly pushes self and others for results
Self-Development: Is personally committed to and actively works to continuously improve him/herself and understands that different situations and levels may call for different skills and approaches

Inside Sales Manager Resume Examples & Samples

Strong business acumen; contributes to standards around which others will operate
Establishes and influences operating policies including defining and communicating clear priorities
Independently determines approach to managing daily operations
Sets performance expectations including driving team members to develop relationships with procurement and IT directors to ensure sales and run rate activity
Selects, leads, counsels and motivates teams; Interprets and executes policies that directly affect work activities
Counsels and motivates team members on performance
Frequent contact with internal and external contacts at various leadership levels to obtain and allocate resources and complete specific phases of projects
Identifies business opportunities & assumes responsibility for sales objectives

Inside Sales Manager Resume Examples & Samples

Attract, hire, train and develop top inside sales talent for assigned customer base and ensure the inside sellers are demonstrating our value proposition to medium customers
Takes initiative to understand market conditions, their assigned customer segment, competition, environment and customer needs
Effectively leads in a changing environment and demonstrates strong agility
Experience cold calling and acquiring new customers
Exceptional communication skills with ability to lead sellers and positively influence Grainger customers
Accountability – Holds sellers and themselves accountable for high performance measurements, profitable revenue growth and consistent offer execution. Comfortable having tough and frequent performance conversations. Follow through on expectations is a must
Time Management – Organize and prioritize workload in order to provide maximum support to team members
Creative – Develop new ideas to support continuous improvement of the inside sales team
Communication – Flex style to effectively communicate to both sellers and leaders on business needs, resources, challenges, and successes
Change Leadership – Lead team through change management curve to full ownership within appropriate timeframes

100

Inside Sales Manager Resume Examples & Samples

Ensure that each team member understands the primary functions of Echo's software
Develop reps industry knowledge and overall sales strategy
Meet and exceed monthly GP and NBA goals
Lead weekly coaching meetings
Develop lead generation ideas and strategies with each member
Monitor sales pipelines to ensure proper lead management
Speak with top customers to improve customer retention
Assist reps in creating a career path
Discuss motivational methods and tactics that will motivate individual reps
Create organizational plans for each rep to ensure they are managing time efficiently
Attend weekly management meetings, prepared to discuss successes and concerns
Act as a liaison between reps and management, escalating any issues that arise
Manage the cycle of the teams shipments, from ordered to final
Ensure that customers are receiving client statements and invoices in a timely manner
Provide international quotes for sales reps
Complete side projects for members of upper management
3-8 years’ experience in the Transportation/3PL industry
Experienced in various modes of Transportation (Truck Load, LTL, Small Parcel, Air/Ocean)
Strong understanding of industry terminology, methods and procedures
1-2 years management experience preferred
Experience managing customer relationships
Strong leadership characteristics
Proven “take charge” performer who is successful at multi-tasking
Excellent oral and written communication skills and strong ability in personal interactions
Very organized and detail-oriented
Track record and history of meeting and exceeding sales goals

101

Inside Sales Manager Resume Examples & Samples

Implement sales plans to accomplish team revenue goals
Track and manage to a specific set of Sales metrics
Oversee forecasting activities of the team
Train, Develop, and Mentor a staff of sales professionals
Implement policies and procedures as requested by management
Deep knowledge of the marketplace and our competition
Meeting with key prospects, customers and partners onsite
Travel as needed
Proven ability to qualify and close opportunities over the phone
Highly organized, attention to detail
Sales numbers and metrics oriented
Advanced Experience and knowledge with Salesforce.com
Advanced Experience in Microsoft Excel
Ability to find and develop new, creative ways to build a sense of a team

102

Inside Sales Manager Resume Examples & Samples

Monitor and track Opportunity Pipeline to ensure accuracy in forecasting. Ensure Reps are diligently pursuing each opportunity and taking all necessary steps to close the business
Ensure the Reps are working with Direct sales, Pre Sales, Business Management, etc., to communicate and manage each opportunity
Provide coaching for Pipeline Reviews, Stalled Opportunities, Next Steps, etc
Provide training for new Reps on procedures and processes
Provide Guidance and input in development of Value Propositions
Monitor Campaign activity for Reps to ensure they have an adequate flow of leads for their product specialty
Monitor lead follow-up to ensure leads are actively being nurtured
Experience working in sales, lead generation, customer service environment
Qualified Applicants must be legally authorized for employment in the United States and will not require employer sponsored work authorization now or in the future
Experience with selling major software products is highly preferred
LI-TNR

103

Inside Sales Manager Resume Examples & Samples

Create, train and build inside sales team for Tesla North America
Design/adapt insides sale team operational procedures in North America, set metrics and manage on-going performance
Work cross team between field and showroom sales to ensure coordination and alignment to deliver superior customer
Work on the continuous improvement of processes and procedures related with the purchase of a Tesla

104

AVP, Inside Sales Manager Resume Examples & Samples

Consistently motivate the Inside Sales team by providing daily guidance, coaching, and training to excel on goals and targets
Establish key metrics for Inside Sales in order to monitor, motivate, and drive performance
Monitor, document, and prepare weekly, monthly, and yearly analysis reports for senior management, while providing insights on sales trends, issues, and progress
Work with Marketing to leverage and optimize the use of Salesforce.com to capture accurate data and provide a strong user experience for team members. This may include data cleanup and integrity related to serviced accounts
Drives adoption and adherence to company’s established sales process
Actively engage in development of product knowledge for self and associated teams. Understand the competitive landscape and industry information
Communicate internally on competitive information, customer activities, plans and service issues
Manages departmental operational metrics, performance measurements, and resource plans. Reviews analysis of sales activities and forecast data to determine progress toward goals and objectives
Work with Human Resources to develop compensation and incentive plans to motivate team on a regular basis and reward success
Develop and manage the documentation and training materials related to all of the Inside Sales processes and procedures including new hire training, job aids and tools (including scripts, product information, and technology guides)
Set the tone and drive a culture of performance, teamwork and fun
Ensures compliance with all banking laws, rules, regulations, and prescribed policies/practices/procedures necessary to reduce risk and uphold ethical standards related to and required by one’s duties
Previous experience with leasing and finance
5-7 years of Inside Sales management experience preferably in a high volume inbound and outbound environment focused on the small business market
Passion for diving into the details and providing crisp concise analysis on trends and performance
Expertise in Inside Sales metrics & team performance measurement
PC skills including Word, Excel, Power Point and experience with Salesforce.com and associated outputs/ reporting

105

Inside Sales Manager Resume Examples & Samples

A minimum of 5 years of proposal development experience within the A/E/C industry or applicable experience
Bachelor’s degree with relevant major such as Business, Marketing, Communications, Architecture or Engineering required
Excellent communication skills (both verbal and written), organization, time management skills, and the ability to work in a fast-paced, deadline driven environment
In-depth proficiency with MS Office Suite, particularly Word, PowerPoint, and Excel required. Proficiency with Adobe Creative Suite, particularly InDesign, preferred
Must also be willing and able to travel domestically, work nights, and weekends, as required

106

Inside Sales Manager Resume Examples & Samples

Plans and implements growth plans for new software sales working in conjunction with the goals of the sales organization within the business unit
Works closely with marketing to create initiatives specifically targeted towards the territory
Responsible for conceptualising and executing lead gen initiatives
Builds relationships with SAS partners to increase coverage and capacity
Works closely with pre sales resources to undertake customer visits if necessary
Responsible for achievement of new software sales
May be assigned an individual sales territory and supervises inside sales support staff
Acts as a point of contact for customers who wish to escalate solution or service delivery issues
Manages activities of training services sales department staff; provides leadership and direction on sales mission and account management practices; establishes and communicates departmental goals; facilitates individual goals and objectives
Sets and reviews performance and sales goals for inside sales staff
Assists inside sales representatives to meet goals in day-to-day performance, sales, and increased product knowledge
Handles management responsibilities including hiring, training, delegating work assignments, reviewing performance, and giving feedback
Interprets sales policies, advises representatives and sales assistants in the handling of sales and policy issues, and emphasizes the requirement for use of divisionally-adopted sales methodologies
Determines equitable sales assignments and sets targets appropriately with input from field sales management where needed
Manages training services sales efforts, such as defining territory account management and forecasting revenue expectations
Works with other department managers to develop solution sales of training products and services
Provides support and direction to account representatives in developing sales methods and business plans for sales of training products and services
Conducts inside sales team meetings
Performs other duties, as assigned
Demonstrated understanding of strategic sales techniques and principles specifically in the hardware and software industry
Strong skills in the following areas: problem solving, interpersonal interactions, team building, leadership, strategic and conceptual sales, communication, and detail orientation

107

Inside Sales Manager Resume Examples & Samples

Work closely with finance to determine quarterly quotas and accurately outlook sales performance
Analyze and report out weekly on performance
Manage day to day operations of a sales team of 5-10 direct reports
Maintain specific SLA for customer responses with a high level of customer satisfaction
Responsible for all hiring and staffing needs, including maintaining an active bench for recruiting purposes
Drive awareness and understanding of program within key relationship segments to increase engagement and collaboration
Maintain appropriate business and pricing controls for the business
Identify and act on trends and opportunities as they develop in the marketplace
Collaborates with cross-functional team to develop, plan and implement new business development initiatives

108

Inside Sales Manager Resume Examples & Samples

Supervise Inside Sales Representatives/Team Leads and administrative support staff
Direct and control the activities of the inside sales department to ensure departmental effectiveness in providing “Best In Class” service to SAE customers to include timely and accurate order entry. Responsible for maintaining and improving internal business processes. This may include establishing and maintaining direct customer contact when appropriate
Maintain and monitor quality assurance procedures (ISO) as they apply to business processes, e.g. customer satisfaction, quoting, order entry, contract management and pricing
Manage standard work for the inside sales group
Work with the information technology department to integrate customer information requirements
Assist with planning, coordinating and participation in customer visits to the plant
Monitor department personnel need to include succession planning
Establish and manage departmental budget and control costs within the budgets
Monitor employee performance objectives. Recommend training or coaching where applicable
Ensure customer sales are consistent with sales plans
Provide short-term market intelligence for production planning and scheduling
Work to overcome or resolve customer objections or complaints
Be knowledgeable and up-to-date on all changes and developments related to sales
Inform management of any sales activity impacting the business
Timely preparation of required reports
Work closely with the Director of Marketing on departmental goals and personal goals
Collaborate with the Director of Marketing on the annual Marketing Plan
Self-Awareness
Supportive
Leveraging team strengths
Genuine – Clarity of personal values
Empowering
Confident
Compassion
Celebrate team Successes
Respect
Passion
Focus
Capacity to understand Kaiser Aluminum’s organization, the market in which it competes, the value drivers and key performance metrics in the business
Well-developed interpersonal and business partnering skills, with the ability to quickly adapt to, be accepted by, and interrelate with the organization at all levels
Willing to work the time it takes to get the job done
Minimum of 5 years in Sales or Marketing
Minimum 3 years related experience in supervision
Knowledge of marketing principles and sales techniques
Knowledge of order processing, production control processes, and financial forecasting
Proven ability to lead team
Proven ability to manage multiple tasks simultaneously
Strong PC skills, including Windows, Word, Excel
Previous customer service experience with industrial products preferred
A basic understanding of metals and the metal rolling processing is preferred
Desire, skills, and ability to move up to a commercial Director’s role

109

Inside Sales Manager Resume Examples & Samples

Participate in the daily and strategic management of the assigned Cross Functional Team (CFT) including: communications with the AP; working with MD and Associate Director of Marketing (ADM); formulation and delivery of Steering Committee reports
Optimize work flow through efficient utilization of Recruitment Services staff
Analyze reports related to the day-to-day operations and overall productivity of the team to forecast and drive performance
Serve as subject matter expert relating to the recruitment function including the tools and technology used for our daily jobs
Stay abreast of new trends in the marketplace that impacts the business and specific program teams
Provide direction to staff utilizing the phone system to monitor performance and provide timely feedback/coaching on the quality and accuracy of verbal communications
Provide direction to audit database records. Provide direction on timely feedback/coaching on adherence to lead management guidelines, quality and accuracy of email communications
Facilitate one-on-one meetings with each team member to discuss topics relevant to their performance, individual coaching and developmental needs, prioritization of workload, and personnel issues
Maintain progressive discipline system to enforce performance standards, and company and departmental policies
Assist program teams in forecasting their current term enrollments
Participate in cross functional meeting rhythms to understand issues and help develop solutions to maximize team performance
Analyze performance weaknesses at the program/AA level. Develop and implement processes to attack the weakness
Make staffing recommendations that optimize productivity to Recruitment Services Director and Managing Director
Conduct interviews and make staffing decisions for the team
Conduct annual performance reviews for each team member
Lead and motivate staff to exceed new student goals while maintaining service standards
Minimize annual attrition
Participate in the budgeting process for each fiscal year. This includes forecasting staffing needs, turnover, operating and other expenses for the recruitment team within your area of responsibility
Participate in developing the strategic growth plan for Recruitment Services including job descriptions and compensation plans for any new positions or positions that need to be modified to support current business needs
Deliver content elements of training programs for new hire and developmental training as needed
4-year degree from an accredited institution, OR appropriate combination of educational and significant experience
Minimum of 3 years’ experience leading an inside sales team performing in a high-relationship consultative sales process
Minimum 2 years inside sales experience in an outbound calling role
General knowledge of the higher education industry
Proficient in MS Office, including Word, Excel, PowerPoint and Outlook
Sales skills in a team environment
Sales management and human relations skills
Able to drive performance through the creation of a productive and fun work environment
Basic knowledge of departmental budgeting
Highly motivational, energetic personality
Collaborative; builds relationships with others
Ability to work evenings until 9:00 PM (if needed)

110

Inside Sales Manager Resume Examples & Samples

Lead the Inside Sales function
Direct Inside Sales team in identifying / prospecting new sales opportunities with new and existing customers to maintain and grow sales
Exercise discretion and independent judgment with respect to specific selling activities. These include, but are not limited to, identifying solutions to be offered for specific applications and markets and competitive pricing of products
Responsible for directing the team on improving profitability, product penetration and product mix with all customers
Work both directly and cooperatively with channel partners to close business based on customer's purchasing requirements
As an individual and sales team member, contributes to the company's planning of both
Ability to build relationships with internal and external partners
Solid systems and data management skills
Experience with LSS problem solving methodologies
Excellent organization skills and detail orientation
Demonstrated creativity, with the ability to influence others
Ability to quickly learn performance characteristics and applications lending themselves to tiered product lines
Ability to operate independently and make good decisions based on available data and input
Ability to work strategically, aligning tactics with longer term objectives
Capable of working both independently and as part of a team
Demonstrated creativity, with the ability to influence other
5+ years of sales experience with a track record of growth
2+ years supervisory experience motivating an inside sales team
Knowledge of product pricing, purchasing, account management, business development, customer service and support
Financial acumen, strong analytical skills, planning, negotiation, decision-making, innovation, change management, persuasiveness and strong interpersonal skills
Teamwork, ability to function well at different levels in a team environment
Territory management and target marketing skills
Ability to manage multiple priorities, sense of urgency, innovative, problem solving
Customer focused, consultative and relationship selling skills
Proficiency using Microsoft Office Software and relevant sales systems technology
LI-BF1

111

Inside Sales Manager Resume Examples & Samples

Scale and lead a mid-sized BDR team who are responsible for lead generation and qualification
Develop and implement a business model that will successfully result in maintaining a 4x pipeline across the geographies
Create and provide departmental metrics that can be shared with the sales leadership team
Provide mentorship and training to new and existing BDR’s that include ability to effectively market and sell to executive management within prospect accounts as well as set appointments with key decision makers
Work closely with the sales and sales engineering team to accelerate sales cycle, extend reach into target accounts and refine the lead development process
Bachelor’s Degree and at least 7 years of successful sales experience with increasing levels of responsibility in an inside sales or market development position within the enterprise software space
3-5 years of leading inside sales or lead generation/market development teams that are both centralized and geographically dispersed
Experience creating and implementing a successful lead generation sales model that is repeatable, scalable and measurable
Competitive nature – sales DNA is a must
Start-up experience strongly preferred
Ability to effectively communicate with leadership internally across various departments
Familiarity with software sales and mobility/MADP landscape a strong plus
Experience with Salesforce and RainKing
Successful track record of growing and leading sales teams

112

Inside Sales Manager Resume Examples & Samples

Implement sales objectives and market strategies that support the Division's as well as the Corporation's financial and operational objectives
Provide sales leadership and skills coaching to inside sales staff to ensure achievement of specified business goals
Measure and manage staff, develop objectives and manage performance as a continuous cycle
Assist with the negotiation of formal customer contracts and pricing agreements
Track departmental metrics to measure customer satisfaction relative to the sales process
Conduct weekly, monthly, quarterly and yearly business reviews with inside sales team and collaborate efforts with the region’s outside sales team and Regional Business Developers
Work in a team environment to develop and enhance sales efforts in targeted National Accounts
Develop and maintain excellent customer relationships
Manage decisions regarding resolution of customer disputes
Complete special projects as assigned by Sales Director
3 - 5 years inside sales management experience required to include previous sales or technical experience as an individual contributor
Knowledge of the test and measurement industry
Proven leadership and experience with inside sales management, strategy development and implementation within a highly dynamic fast paced environment
Demonstrated success providing superior customer service to each client
Proven planning, problem-solving and negotiation skills
Excellent analytical, and financial skills
This position starts at 10 or 11 am each day, Monday through Friday and works until 7 or 8pm each day to support the western sales region
Located near DFW Airport and Grapevine, TX

113

Inside Sales Manager Resume Examples & Samples

Leverage effective phone selling skills and employee development combined with outbound oriented metrics/data to lead an effective inside sales team
Motivate, manage and monitor a team of inside sales representatives to meet and exceed performance and revenue goals. Provide frequent feedback regarding performance and determine training needs
Coach, mentor, motivate – provide on-going feedback and support to improve performance
Train new and existing inside sales representatives to increase sales productivity
Hold sales representatives accountable to established revenue goals
Conduct performance evaluations in a consistent, fair and objective manner to encourage continuous improvement
Resolve individual and group performance issues in a timely manner to motivate and foster teamwork
Drive key performance metrics to achieve company revenue goals
Coordinate metrics and review with Quality Assurance and Workforce Management
Demonstrate and model strong selling techniques and service expectations
Recruit, interview, select and hire inside sales representatives
SAP
Descartes and other sales and revenue tracking tools and databases
For external candidates, minimum requirement is 2 years of sales management experience with a minimum of 3 direct reports
For internal candidates, minimum requirement is 2 years of outbound sales experience with Mobile Mini
Experience with coaching and employee assessment preferred
Salesforce.com proficiency preferred

114

Inside Sales Manager Resume Examples & Samples

Contact new Sales Leads to determine if opportunity fits within company strategy
Work closely with other teams, channeling information to the appropriate groups
Maintain customer data within CRM (Salesforce)
Gather, analyze, and evaluate data on sales performance metrics, including trends for products
Assist sales teams with operational tasks, such as data analysis, policy execution, and negotiation with managers
Provide ad hoc analyses to understand quotas and/or sales performance and competitor impact
Experience with Salesforce or other CRM platform
Proficiency with MS Excel and Access
Ability to communicate clearly with customers via phone or email
Demonstrated leadership, communication and problem solving skills
Ability to work effectively in an office-based environment
Four year college degree from an accredited institution or equivalent related experience
Minimum two years sales or sales management experience in a business to business sales environment

115

Inside Sales Manager Resume Examples & Samples

Manage and motivate Inside Sales Team members to ensure results
Develop employee goals and manage performance
Forecast annual and quarterly sales quotas for the management team
Implement a quarterly action plan identifying sales objectives, opportunities, key existing and target customers, and key campaigns to be initiated
Develop and maintain a sales opportunities pipeline, driving revenue and capturing the annual top line growth target

116

Inside Sales Manager Resume Examples & Samples

Lead, manage and direct the Inside Sales Representatives and all customer service activities
Develop, implement and update process improvements and procedures related to servicing our customers and supporting the sales staff
Create and maintain daily, weekly and monthly reporting requirements for Sales department and the company
Analyze customer expectations and use them to set organization-wide service standards and KPIs to measure that the standards are being met
Responsible for supervision of order entry, answering Inside Sales phones, data entry in CRM and performing all Customer Service activities as necessary
Oversee Customer Service Calling initiative to call current customers, expand product lines, contact dormant customers and gather market information in order to facilitate revenue generation
Liaison between Sales, Manufacturing/Scheduling, Quality and other departments to ensure customer needs are met
Manage product samples to be sent to customers as requested by Sales. Update CRM with appropriate activities related to sample requests, such as follow ups, opportunities, to-do completion, letter completion, etc
Responsible for Trade Show lead import into CRM
Manage Customer Service efforts to resolve customer issues in a timely and effective manner. Ensure effective procedures are in place to resolve customer issues
Comply with Nordson Global Compliance Policy – screen each international customer (export) against the Denied Trade Screening list. Update the ERP system with the approval
Assist Quality department in any recall or notification processes
Participate in training requirements to meet company and ISO standards
Gain knowledge of all products and services. Keep current with all changes through continuing education
Participate in the hiring process and the training/development process within the department
Assist department co-workers to improve their skills and knowledge through day to day coaching and mentoring
Bachelor’s degree and 5-8 years customer service experience required
3 years managing/leading a team required
Excellent verbal and written communication skills and organizational skills
Strong leadership skills and the ability to take initiative
Advanced working knowledge of Microsoft Word, Excel and order data entry
Ability to multi-task and handle numerous assignments simultaneously

117

Inside Sales Manager Resume Examples & Samples

As a Sales Manager, you will be responsible for
Completed University or College Degree (Business focus preferred)
Minimum 2 years' experience managing 12-15+ employees in a call center environment and working in the IT Sales Industry
Ability to work in a structured environment, managing, reporting, forecasting, call coaching
Minimum 2 years sales experience required with a reseller, vendor or distributor
Strong leadership and team-building skills

118

Inside Sales Manager Resume Examples & Samples

Bachelor’s Degree (BA/BS)
10+ years of relevant commercial experience or equivalent combination of education and work experience
Demonstrated record of motivational team leadership and of managing teams through change
Process analysis and problem solving skills
Fluency in German and English (verbal and written)
MS Office and CRM (Salesforece.com) knowledge

119

National Inside Sales Manager Resume Examples & Samples

Minimum of five (5) years of sales management experience
National or Regional Sales Manager Experience preferred
Marketing Management Experience preferred
Analytical and Coaching Skills are desired

120

Upstream / Midstream Inside Sales Manager Resume Examples & Samples

Education: Engineering degree required, MBA preferred
Experience: 10-15 years of relevant experience within the Upstream and/or Midstream Industry
EPC experience required

121

Inside Sales Manager Resume Examples & Samples

Coach and develop Inside Sales team members using effective call reviews, sit-ins and other training techniques
Manage team of 10-12 including: directing, motivating, performance appraisals, promotions, salary recommendations and discipline/terminations
Set up, analyze and monitor sales territories for the achievement of sales goals, gross profit, and performance standards
Resolve complex customer issues by determining resources and collaborating with appropriate departments

122

Inside Sales Manager Resume Examples & Samples

Strong knowledge and experience in lead handling and processes for conversion to, and successful closing of sales opportunities
Technical understanding of back up and recovery avallability of virtualized and physical data center environments
Effective sales techniques utilizing phone, chat and email communicaton platforms
A coaches mentaility for motivating individuals to maximize their performance
Enthusiastic energy for creating a high performing competitive team environment
At least 3 years of experience managing high growth inside sales teams

123

Inside Sales Manager Resume Examples & Samples

Previous and demonstrated achievement in sales management role,
Program and Project Management experience,
Strong self-initiative to create and deliver business value that tightly aligns to the strategic direction and leadership guidance of the organization,
Executive presence and maturity to represent and engage with key leaders across the company in a compelling and influential manner,
A strong desire for continuous learning and self- development,
Excellent written, presentation and verbal communication skills, and
Advance proficiency with Microsoft Office applications and Salesforce

124

Inside Sales Manager Resume Examples & Samples

Metrics: In addition to revenue and pipeline measurement, each manager will track daily, weekly and monthly activity metrics on their teams to ensure the team is spending their time on the highest value add actions at all times. They will understand our urgency and execution for success every 90 days. Key area of success for the mobility portfolio is 1) generating meaningful conversations with partner sellers and end customers 2) hosting end customer facing demos 3) converting demos of the product to quotes or trials of the solution 4) converting the quotes and trials to closed won business
Motivation: The Inside Partner Specialist Team is fast-paced and success driven – the management team is responsible for creating a positive, up-beat environment that cultivates energy, ultimately creates a fun place to work hard, and supports career advancement through positive coaching. The ideal candidate has a proven track record of success in accelerating sales results, driving change, and leading with passion within an Inside Sales and Partner organization. This is a proven leader who has poise, dedication, thoughtfulness, and a true care for individuals and VMW
Build and manage a team of direct quota carrying inside sales people

125

Inside Sales Manager Resume Examples & Samples

Responsible for hiring individuals who will excel in an environment which includes on the job training, ownership and accountability for a sales territory, and an expectation that those individuals will enthusiastically accept diverse and random assignments which are designed to benefit the entire organization, both short and long term
Provide a broad view of the organization in order to properly train the team, as well as offer the various types of support that may be needed with little notice from either commercial or operational teams
Support full Practical Process Improvement (PPI) training and adoption of PPI principles for all inside sales representatives as a standard for problem solving and also as an element of on the job training
Provide leadership and management direction that enable the inside sales organization to execute the tactical sales plan
Manage inside sales representative training to include: selling skills, territory management, Thermo Fisher products and processes, pricing, competition and account management
Provide administrative oversight, written performance reviews and a development plan for each employee, including written performance goals and quarterly reviews with each direct report
Provide updates on sales activities and submits pipeline and forecast reports via CRM in an accurate and timely manner
Provide support for CRM training and coordinate with divisional CRM contacts to maintain the database, design reports and enhance the system, working with guidance from the Sr. Manager, Sales Operations and Training
Play a key role in meeting the expectation that all commercial associates use CRM to document sales opportunities/activity and to create a database of information that is relevant and available to the entire organization
Provide oversight of the US Sales intranet page in iConnect
Assist with coordination of product and sales training efforts for all members of the sales team, including onboarding of new field and inside sales representatives, development of new representative training classes, and launches of new platforms or updates (CAPs, CRM, etc), working with guidance from the Sr. Manager, Sales Operations
Bachelors Degree in business, marketing or science required
Field sales experience strongly preferred
3-7 years of management, leadership or equivalent sales experience
Proven track record of success
Works independently and in a self directed manner, with great flexibility and creativity
Ability to influence peers and others within the commercial organization without a direct reporting relationship
Interest and demonstrated ability to train both one on one and in a group setting
Strong analytical skills and knowledge of Windows 2000 and Microsoft Office Suite
Ability to take on diverse assignments with short notice

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Inside Sales Manager Resume Examples & Samples

College degree, BS preferred
Minimum or 3 to 5 years managing inside sales team or field sales team preferably in the petrochemical industry, plus
Minimum of 5 years B2B sales experience, preferably in the petrochemical industry
Extensive proven track record in telephone sales/customer care
Ability to learn and utilize Sales Force Automation systems

127

Private Camping Inside Sales Manager Resume Examples & Samples

Create and execute goals for your team based on business needs
Guide sales team through contract negotiation and closing new business
Develop individualized action plans based on accounts and territory
Act as a liaison between Account Management Team and Project Management Team

128

Inside Sales Manager Resume Examples & Samples

Respond to incoming office sales calls
Focused on developing new business as well as retaining and developing with existing customers
Lead the team’s daily operational activities
Develop and maintain strong relationships by helping customers meet their needs while growing sales and gross profit
Liaison with production for streamlining on-time delivery information to clients
Responsible for the accountability and professional development of each team member, driving customer service, proactive creation of new business by your team
Required to use all available analytical tools and reports to maximize the potential of each team member and the team as a whole to better serve Watts customers and grow sales
Degree in related major (i.e. Chemistry or Business)
Five years of Instrumentation sales or experience in technical/chemical sales
Ability to work at a fast-pace and learn products, systems, and sale processes
Ability to manage and develop team
Walk, talk, and/or hear
Stand, sit, and use hands to finger, handle, or feel
Lift and/or move up to 10 pounds
Close vision
Color vision, peripheral vision
Ability to adjust focus
May occasionally be required to perform job duties outside the typical office setting

129

Inside Sales Manager Resume Examples & Samples

BA/BS in Engineering, Business or related field
Minimum 8 years’ experience in sales, engineering or customer service
Strong analytical, project management, problem-solving, verbal/written communication, leadership and multi-tasking skills
Fluent in Microsoft Word, Excel, and PowerPoint
Self-motivated and able to work independently as well as part of a team in a fast-paced environment with multiple projects, tight deadlines and changing priorities and show constant entrepreneurial initiative

130

Inside Sales Manager Resume Examples & Samples

Work with existing accounts to grow revenue and market share in regional and national markets
Ensure all work is performed according to Forward Air approved procedures, standards, and specifications for sales objectives
Work customers to anticipate and interpret customer needs and business challenges
Must schedule and attend meetings, calls and work on day to day tasks with highly effective time management skills
Create and foster new business partnerships with local and national clientele
Apply expertise to improve effectiveness and provide guidance to associates and colleagues
Have strong time management skills and the ability to work well under pressure
Ability to communicate effectively with all levels of management and sell key company services based on current corporate objectives
Highly motivated sales professional with an entrepreneurial spirit
Must be willing to travel occasionally (less than 25% of the time)
Must have the ability to work in a fast paced environment
General computer skills - Microsoft Office, Outlook, Excel and AS400

131

APJ Contact Center Inside Sales Manager Resume Examples & Samples

Manage area(s), customer(s), or team(s) of HP employees with well-defined, limited scope, including directing daily work activities/priorities, people recruitment and development, cost management, and direction-setting within the area of responsibility
Advise management and peers on matters of importance to area(s) of responsibility. Propose/influence direction-setting
May hold Master's or advanced degree in related field. Typically 8+ years of relevant experience
Typical skills include
Workforce management/development
(developing) Leadership
(developing) Influencing Others
Business Analysis and Planning
General Financial Management/Cost Management
In-depth understanding of technology in direct responsibility
(developing) Knowledge of industry and market trends

132

Inside Sales Manager Resume Examples & Samples

Supports all tactical management functions
Familiarity with remote access software
Windows/Help Desk support experience
Knowledge of DNS, Routing, Internet security concepts, OSX, Windows 7/Vista/XP/2000, or Microsoft certification(s) a plus
Knowledge of mobile platforms (Windows Mobile, iPhone, Blackberry, Android, Symbian) a plus

133

Inside Sales Manager Resume Examples & Samples

Manage 8-10 sales representatives
Development of sales team which includes recruiting, hiring and training new reps on the Kronos Sales process
Develop and execute a territory plan to maximize revenue
Generate and achieve monthly/quarterly forecasts
Manage escalation, conduct weekly progress meetings with sales team
Evaluate rep performance to motivate and enhance effectiveness
Strong leadership skills and at least 3 years sales management experience, ideally in the high tech, software or hardware industry
Bachelor’s degree in Business, Marketing or Management preferred, or equivalent working experience
5-7 years with proven experience selling SaaS software/hardware solutions at the C level

134

Inside Sales Manager Resume Examples & Samples

Support field sales and management teams by leveraging Inside Sales and sales operations resources at Tesla headquarters
Suggest and support the implementation of new improvements to Inside Sales workflow, daily, weekly, and monthly reporting, and CRM system
Support the team by ensuring all necessary training materials and tools are readily available
Provide evaluation, identify areas of improvement, and distribute active feedback to team to ensure a consistent output for your region
Act as an escalation point for customers with a variety of difficult customer service concerns
Evaluate marketing activities based on a combination of anecdotal and qualitative evidence

135

Inside Sales Manager Resume Examples & Samples

Keep up-to-date knowledge of the industry, and prepare activity reports as requested
Work with CAM team to create channel programs including end user promotion program, channel promotion and eDM campaign and call blitz
Responsible for CC VIP renewal & upsell, manage and execute customer lifecycle management (CLM) program
Manage Inside Sales team to achieve business goal
Support channel account sales, mid-market sales and channel partner activity, such as: design eDM content, organize online/onsite event, invite customers, analysis customer survey, and pass qualified opportunity to sales
Profile mid-market accounts and provide report to mid-market sales teams, including company size, key contacts, branch office, structure, revenue performance, etc
Qualify and follow up sales leads generated through marketing events and programs, track MQL , then refer to sales, generate revenue
Process Inbound customers to website or other company resources for information

136

Inside Sales Manager Resume Examples & Samples

This is a unique role in that the incumbent must have a good working knowledge of Channel structures and routes to market to enable the clear identification and implementation of sales strategies that will capitalize on opportunities with Partners and end user customers
The Incumbent should be able to navigate a hybrid sales channel, and articulate the benefits of utlising this approach to the market
A strong attention to presentation quality (digital & printed), timeliness, and market awareness to build Eaton RFQ returns to be market leading
Ability to use BidMan (tender packages), PowerPoint (digital tender packages), other Office s/w (general productivity)
Experienced in CRM usage and development and use to develop and expand sales
Proven experience in team management and sales support processes
In depth knowledge of computerized order management processes, SAP, and /or ORACLE, BPCS, CRM or similar experiences
Demonstrated managerial skills

137

Inside Sales Manager Resume Examples & Samples

O Manage a professional sales team in a designated territory
College diploma or university degree
1+ years proven sales management experience
Strong negotiation and motivational skills
Proficiency in Microsoft Outlook, Word, Excel, PowerPoint

138

Inside Sales Manager Resume Examples & Samples

Sales development of a defined book of business via telephone selling
Market, channel, and sales planning to include justification for distributor line conversions to ORS Nasco
Marketing, advertising, and promotional planning with distributors to leverage ORS Nasco marketing materials and at times inclusion of ORS Nasco products within our distributors' existing marketing tools (i.e. catalog and web placement)
Develop effective and constructive solutions to challenges and obstacles in sales activity both internally and externally
Formulation of a business plan within the given scope of responsibility as it relates to the assigned book of business
Provide appropriate communication, monitoring and reporting, acting as the liaison/advocate between the distributor and ORS Nasco
Liaise with other functional areas within ORS Nasco so as to understand all necessary aspects of our organizational capabilities
Work to ensure that other functional areas are fully informed of assigned accounts needs and opportunities
Monitor, measure, and report relevant sales and margin results for the assigned channels with EBIT reporting to be included
Maintain administrative and relevant planning systems to ensure work place effectiveness
Successful selling and customer care experience via telephone
Self-driven, results oriented, and possess a positive outlook with clear focus of sales and profitability
Strong communicator via telephone who is able to understand business dynamics from others point of view and be able to balance those elements while advocating sales of ORS Nasco products and convert lines in keeping with our Value of Wholesale proposition
Natural forward planner who critically assesses his or her own performance in the context of the successes or challenges of their distributor customers/
Ability to get along with others and be a team player
Must have and maintain technological ability in all appropriate and relevant computing software and internal systems such as ISIS and the NxTrend, as well as Microsoft Office suite of products
Bachelor's Degree, Business or Marketing
2 years inside sales experience

139

Inside Sales Manager Resume Examples & Samples

8 years sales experience in a b2b environment
CRM and ERP experience
Goldmine, JDE, and Hummingbird experience a plus

140

Inside Sales Manager Resume Examples & Samples

Provides direction to the sales and support staff to ensure that revenue, gross margin and OPEX goals in assigned area of responsibility are attained
Set realistic revenue projections for executive management
Ensure accurate and timely sales forecasting and financial reporting
Manages internal sales processes
Define territory assignments and quota responsibility
Participates with the sales representatives in the development of new customers, as well as, retention of existing customers
Oversees contractual proposal preparation and contract negotiations
Drives sales programs for new business and greater market penetration
Provide feedback to senior management as it relates to sales/marketing strategies, product changes, etc
Work with cross functional teams to develop repeatable go to market solutions
Develop strong ISV partner program
Migrate inside sales from an inbound to outbound focus
May also manage sales support functions
Communicate corporate direction and objectives to staff
Define staffing levels and identify talented candidates for potential hire
Manage performance through setting objectives, providing performance feedback/coaching and evaluation
Motivate employees to over-achieve and correct performance problems
Develop staff skills and abilities to meet business needs
Actively support company programs and ensure adherence to company rules and procedures
Administer compensation actions within company guidelines
Typically reports to Sales Director and will have individual contributor level (or lead) employees as direct reports
7 years product sales experience, 2 years Sales/Marketing Rep experience required. Master's degree preferred
Industry and product knowledge preferred
Strategic Planning Skills
Strategic and Conceptual Sales training skills
Ability to effectively use Microsoft office suite, automated sales tools, remote dial-up

141

Inside Sales Manager Resume Examples & Samples

Lead team to meet and exceed monthly, quarterly and annual team targets by generating sales pipeline, accelerating active opportunities and driving to close
Lead team to actively engage accounts to drive up-sell and cross-sell opportunities based on strategic plans and needs
Accurately forecast, assess risk and identify exceptional performance plans in weekly deal and pipeline reviews with senior management
Lead team members through example. Lead customer sales calls, demos and experience sessions using collaboration technologies to model and train employees
Coach teams continuously to excel at opportunity management and forecasting accuracy to successfully plan and prioritize weekly, monthly and quarterly engagements, e.g. through joint customer calls
Coach team members in modern sales and communications tools & techniques to effectively reach, sell to and manage Citrix customers, including coaching the team on all methods of customer engagement
Report on monthly, quarterly and annual sales targets and deliver competitive business insights, trends and analysis to drive ongoing performance improvements
Drive operational excellence of key metrics including lead follow up, conversions, pipeline creation, velocity and accuracy
Manage the collaboration and teaming of different roles to effectively progress opportunities and pipeline through the sales cycle
Improve sales and technical competency via mentoring; support individual professional development and growth
Constantly research and educate self with the newest developments in cloud capabilities and pricing for both Citrix and competitors
Manage your teams portfolio of Citrix’s customers and prospects to deliver a world-class customer engagement experience
Manage employee performance from not meeting expectations to exceptional
Demonstrated ability of communicating effectively in presentations via telephone and computer with customers is required
Ability to foster relationships and connections quickly and virtually
Expertise in working effectively within a virtual team, ensuring that all information is communicated completely and in a timely manner, and that the appropriate tools are used
Strong understanding of business and technology across Citrix broad portfolio that enables value selling
Ability to vet leads and uncover opportunity based on a quick understanding of customer needs
Demonstrated ability to manage a large volume of opportunities that leads to closed deals
Excellent telephone based qualification techniques and farming accounts remotely
Good experience working in a two tier channel sales model and ability to effectively leverage channel partners in the sales process
Proven track record of successful target attainment
Strong knowledge of CRM and opportunity management systems preferably salesforce.com
Proven self-starter with motivated attitude to manage assigned territory and customer segment
2+ years of sales management experience with proven track record of successfully leading teams of 8 or more
Familiarity with modern sales techniques and tools preferred
Strong interpersonal skills, excellent written and verbal communications skills - ability to coach team to successfully drive sales over phone, email, video and modern demonstration tools
Experience, background and confidence to initiate and drive business strategy discussions with C-level executives and business decision makers around specific
Industry drivers
Ability to identify the key aspects of a potential opportunity, nurture the opportunity to close, engage channel partners as needed and manage the customer relationship through success
General knowledge of the IT industry, with the capacity to learn and retain knowledge about individual systems, processes, products and services quickly and accurately
Works well in a diverse team and enjoys a dynamic and changing environment
Achievement and success-driven personality, motivated by performance rewards for exceeding annual sales goals through strategic sales leadership and strong cross business collaboration
Must be able to legally live and work in Dublin, without visa support or sponsorship
Knowledge of Citrix products and services preferable

142

Inside Sales Manager Resume Examples & Samples

MBA preferred
Advanced skills in business planning and financial modeling and analysis
Advanced computer related skills in use of Excel, Word and PowerPoint

143

Inside Sales Manager Resume Examples & Samples

Manage daily operations of the Quotes department
Recruit, retain and motivate staff to optimize the department's role and the service it provides
Manage and review product quotes
Work with branch manager to ensure the best customers service
Train and mentor team leads and Quotes reps
Set and monitor performance standards
Monitor margins and quality control
Develop systems to support sales growth
Implement and introduce new procedures and technology
Develop strategies for the Quotes department

144

Inside Sales Manager Resume Examples & Samples

Responsible for growing Compute/Networking/Enterprise Infrastructure results within a defined territory
Manages a staff of professional level team members and leads by example
Manage to daily activity metric (phone, SFDC, Account Plays, etc.)
Leads program execution
Selects, leads, counsels and motivates teams
Interprets and executes policies that directly affect work activities

145

Inside Sales Manager Resume Examples & Samples

Minimum 5 years Successful Sales experience with deal closure responsibilities in at least one of the following countries: UK/Ireland, France, Spain, Italy, Benelux, DACH, Australia/NZ, Japan, US, Canada
Hiring experience
Strong understanding of the go to market strategies for Enterprise Cloud / disruptive solutions

146

Inside Sales Manager, Lending Specialists Resume Examples & Samples

Accountable for sales team management with major focus on sales coaching for an internal sales team (telephone)
Proven leadership skills with experience leading fast paced teams
In-depth knowledge of processes relating to servicing of existing mortgage portfolios
French language an asset
Solid understanding of residential mortgage products, mortgage underwriting and packaging of mortgage deals
Minimum 2 years of financial services sales, sales management or sales team coaching experience
Excellent communication, relationship-building and interpersonal skills
Excellent collaborator with the ability to unite teams together
Passionate about needs-based selling and doing what’s right for the customer
Ability to motivate a team of highly productive sales people
Financial Planning Designation (CFP) or other industry accreditation is an asset
Understanding of the financial services competitive landscape
Ability to react quickly to marketplace changes/disruptors
Bilingualism, French/English is an asset

147

Inside Sales Manager Resume Examples & Samples

Effective in "virtual" selling in one or more technical modalities selling at the selection phase of the sales cycle using skills to position Lonza’s value proposition that considers both the market that the customer is in as well as the competition in that selling space
Expected to understand and effectively sell all Lonza Technologies including Small Molecule, Microbial and Mammalian services
Act as the unique interface between the Sales function and the BU Commercial Developmentfunction with respect to prospecting/lead generation to ensure the successful execution of the BU selection phase strategy
Responsible for preparing outline proposals/presentations, defining strategy around how they will present the value proposition to customer and aligning that strategy with BU colleagues and finally presenting to customer
Provide input to into Strategic Planning, Market Intelligence and Commercial Development efforts by ensuring customer intelligence is shared
Qualify prospects in a targeted fashion to generate leads that will in some cases be retained with the Inside Sales team to build their territory while other leads to be passed to Field Sales if incumbent Sales Person already in place. This “acquisition of new customers” activity is crucial to ensuring that the new Opportunity pipeline is continuously maintained
Will be assigned both a prospective account list as well as a dedicated account list in a market segment not actively supported by Field Sales. Size of accounts are primarily anticipated to be small and mid-size companies however complexity will cover the range from single technology need to potentially multiple technologies (e.g. Antibody Drug Conjugates + Drug Product Service.) Inside Sales Person is expected to be able to manage both extremes
Manage all internet sales enquiries and direct to appropriate team member
Further develop leads into Opportunities with new Customers to build relationships that ensure future sales pipeline consistent with BU strategies and objectives
BSc in Life Sciences
5 years plus internal sales experience within pharmaceutical industry
Experience in customer account management
Considerable knowledge of the pharmaceutical Industry ideally from a sales perspective
High level of technical competence gained from working in the pharmaceutical industry
For those working in CH fluency in English and either German/French
Highly organised with good planning skills
Exceptional interpersonal skills and ability to build strong professional relationships

148

Inside Sales Manager Resume Examples & Samples

Maintains an effective sales staff by selecting, training, and developing personnel
Coaching is a key aspect of this role**
Establishes sales objectives by accurately forecasting and developing monthly sales quotas for territories; projecting expected sales volume for existing and new products by revenue stream
Achieves results at the region, revenue stream, market, territory, and account levels. Achieves these results/goals by planning, counseling, coaching employees, and monitoring and appraising job results. In addition, maintains an adequate pipeline to achieve goals; accurately and consistently forecast business results
Develops territory and account strategies to support and attain quota in assigned territories
Focuses the sales effort around identifying and fulfilling customers’ current and future needs, utilizing solution-selling models
Builds a customer centric orientation and drives consistent high loyalty ratings

149

Inside Sales Manager Resume Examples & Samples

Responsible for building and motivating high performing teams. Initiate recruiting activities for open or new Inside Sales positions. Interview, evaluate, and recommend candidates to fill open positions according to established company policies, processes and regulations
Responsible for meeting or exceeding annual sales quota, ASP and EBITDA targets
Establishes / Measures and tracks Key Performance Indicators including talk time, call activity, lead disposition and revenue generation. Prepares various sales reports and analysis as required for planning and forecasting
Responsible for managing Inside Sales budgets including: travel, contests and overtime
Ensures new hires complete on-boarding / training based on established training program
Perform scheduled call monitoring and complete written assessments. Make recommendations for continued development/improvement or other actions as required
Conducts annual performance evaluations to ensure team members are meeting territory, regional and company goals
Conduct monthly business reviews with team members to understand territory issues, strategy and execution actions. Provide recommendations to ensure team is meeting business goals
Work with field Regional Sales Managers (RSM) to assess progress, strategize and gain feedback on Inside Sales Rep performance. Ensure continual communications/collaboration with Territory Sales Managers on actions and targets
In accordance with established company quotas and budgets, responsible for approval of various sales transactions, discounting and promotional programs
Provide leadership and company representation at trade association meetings and other events to promote products and brand
Ability to communicate both orally and in written form with a clear and concise manner. Excel at making business presentations
Strong knowledge of business principles of marketing and selling services, including sales techniques and market research
Strong analytical skills and outstanding interpersonal/collaboration skills
Ability to lead a team, influence others, and through strong organizational skills, handle increasing levels of responsibility
Energizes all levels of the organization to deliver on business goals and objectives
Demonstrates characteristics of high potential for future development opportunities
Proficient in Microsoft Office Suite programs

150

Inside Sales Manager Resume Examples & Samples

Ability to work well both independently and with others
Excellent organisational skills
Working knowledge of salesforce.coma plus

151

Inside Sales Manager Resume Examples & Samples

Presentation skills: Strong presentation skills required, written and verbal
Strong listening skills: Strong phone presence
Technical/Analytical: Strong analytical skills in the area of forecasting and trending
IT Skills: Excellent knowledge of MS Office Suite, Good knowledge of PowerPoint skills, Ability to use and optimize a CRM
Bachelor’s degree in Hospitality or Business related field, Sales specialty preferred

152

Inside Sales Manager Resume Examples & Samples

Sales lead qualification
Sales territory & Regional Manager support
Provide a consistent & reliable link to APOC/ADD customer service & other internal Abbott stakeholders (such as APOC Contracts & Pricing)
Vacant sales territory management
Support with medical distribution sales representative relationship management
Direct sales support to accounts that the local US Channel sales representative is unable to reach due to geographic or other constraints
Hunt for new accounts in assigned sales region (US Channel region and/or territory) and qualify them
40% travel required to ensure connectivity and integration of technical solutions and product support

153

Software Inside Sales Manager Resume Examples & Samples

Manages teams of Software Inside Sales Representative/Software Sales Account Managers responsible for selling Quest software products and services
Represents, communicates and executes on specific software strategies
Directs and supervises a group of transactional sales employees responsible for taking customer order via telephone chat or email
Works to resolve customer issues to ensure a world class customer experience
Drives superior customer experience by delivering technology solutions tailored to the customer needs while ensuring the removal of barriers and driving strategic alignment in the group
Understands the market in which the company operates, including the business/industry, our competitors and uses that knowledge to plan for the future

154

Inside Sales Manager Resume Examples & Samples

Meet and exceed team sales targets for assigned territories in Toner, Ink and Total Supplies
Direct management of the Channel Inside Sales Team. Ensure HP’s strategic plans and tactical initiatives for the Channel are understood and cascaded to their respective Accounts and Territory plans
Assist and maintain accurate coverage model assignments
Provide a quarterly forecast of revenue and expenses. Provide monthly updates, drivers and corrective action plans as needed to compensate for deviations from plan
Provide HP with summarized market intelligence and competitive analysis on a quarterly basis
Provide hands-on sales operation management and achieve operational excellence
Ensure compliance of monthly, quarterly reporting requests for HP
Ensure best practices are communicated among the team and summarized back to HP on a quarterly basis
Monitor and drive Salesforce.com (“SFDC”) compliance across the program
Provide commits to client monthly/quarterly basis
Conduct one on ones with team members
Provide updated numbers to HP Leadership weekly
Interview new potential candidates
Ability to analyze numbers to keep pulse check on the number throughout the month/quarter
Perform performance reviews with the team annually
Coach team when needed to increase performance
Sit in on HP Channel Supplies Leadership team meetings
Drive performance of team to meet or exceed program metrics, goals and objectives
Devise plans to assist team in continuously showing value back to the client
Become certified on the products we sell (Ink, Toner and Storage Media)
Handle issues and escalations

155

Inside Sales Manager Resume Examples & Samples

Hire, Manage, lead, mentor and train a team of Inside Reps
Guide, maintain and implement sales best practices
Participate in hiring and interviewing process, as well as training and ramp-up of new team members
Manage performance metrics for team
Develop and maintain monthly and quarterly team forecast
2+ years of experience managing a quota carrying team
Previous inside sales management experience
Strong strategic thinker and problem solver
Personable; able to work as a member of small team and to interact with peers and internal departments
Good work ethic, desire to learn and be challenged, self-driven and motivated
Experience with Analytics tools or Data Visualization tools is a plus

156

Inside Sales Manager Resume Examples & Samples

Oversee, manage and train the Inside Sales team
Minimum 5 years experience in managing a sales team
Experience in wire and cable-fire alarm, security, HVAC, building automation, lighting or refrigeration
Analytical and good decision making skills
Able to multi-task and prioritize projects

157

Inside Sales Manager Resume Examples & Samples

Bachelor's degree or higher from an accredited university
Minimum of three (3) years combined experience in Sales
One year supervisory experience preferred

158

Inside Sales Manager Resume Examples & Samples

Manage the Inside Account Manager team and processes
Set and track sales targets for the team; ensure flawless execution of business plans to achieve sales growth forecasts
Build and flawlessly execute business plans to achieve/exceed monthly, quarterly and ultimately annual sales forecasts
Maintain current knowledge of sales leadership processes and customers’ buying trends to increase pipeline growth
Coach sales force and provide skill assessment evaluations to leadership
Maximize ramp-up of new sales personnel through a comprehensive orientation process
Report on sales metrics and suggest improvements
Coordinate department projects to meet deadlines
Use customer feedback to generate ideas about new features or products
Research and discover methods to increase customer engagement
Ensure sales, finance and legal policies and procedures are met
Build an environment of open-communication
Liaise with Product Management, Customer Service, Shared Services and Manufacturing Departments to ensure brand consistency, customer satisfaction and increase sales
Respond to complaints from customers and work to develop positive solutions
Review and approve time cards for hourly employees
Proven work experience as an Inside Sales Manager or equivalent
Hands on experience with CRM software and MS Excel
In-depth understanding of the sales administration process
Excellent interpersonal and team management skills
Ability to read and interpret documents, instructions, and procedure manuals
Numerical abilities and problem-solving attitude
BS/BA degree preferred
Proficiency in MS Office Suite (Excel, Word, Powerpoint, and Outlook)
Oracle experience a plus

159

Inside Sales Manager Resume Examples & Samples

Mid level sales or Jacobs operations experience (ideally life sciences, nuclear or buildings and infrastructure)
Ability to establish and meet deadlines/budgets
Proactive, self motivator
Bachelor’s degree in Marketing or technical / related discipline from a college or university or relevant job experience and performance may be accepted in lieu of degree level education
Strong capability in Microsoft Office suite and with proficiency in database applications. Strong communication skills

160

Senior Inside Sales Manager Resume Examples & Samples

BS degree required in a technical or business discipline
10 years of experience associated with Client Account Relationship Management/Sales
Ability to demonstrate a proven track record of creating high quality, compelling sales deliverables
Ability to demonstrate leadership skills with the ability to work across geographies and to interface directly with executive level leaders within CH2M
Strong written and verbal communication skills are required for success in this position
Management skills for pursuit budgets, schedules, and assignments
Ability to learn how our teams operate and complete projects in the Chemicals sector
Ability to demonstrate a past successful track record of being innovative and bringing differentiated solutions to clients

161

Inside Sales Manager Resume Examples & Samples

Lead Inside Sales and Customer Service teams to proactively meet annual bookings and revenues objectives for consumables, capital equipment, accessories and services
Manage all aspects of Salesforce CRM system including rollout, administration, vendor management, processes management
Function as the on-going project facilitator for the re-engineering process, streamlining and documenting internal work-flow processes and customer contact and profile information into Salesforce
Ensure integrity of the Inside Sales and Customer Services entries into ERP and Salesforce systems, as well as adherence to ISO and work instructions
Coach effective team members by creating, refining and implementing training plans and workflow process best practices
Address major customer issues directly with all areas of the organization; recommend corrective action necessary to satisfy both the customer and organization
Establish work flow, processes, and expectations of the department that ensure prompt and accurate order entry, call volume, etc
Develop and manage scripts to be used by Inside Sales to identify new opportunities, communicate product information and close sales
Work with appropriate personnel to set/administer pricing policies. Ensure pricing policies are followed
Support team member’s interaction with operations, marketing, accounting, outside sales, and management
Act as liaison between customer service team and DeWitt to address issues affecting work flow and procedures. Initiate recommendations and improvement as necessary
Bachelor’s Degree in business, or Associate’s Degree and equivalent experience in technical sales
5+ years’ experience in customer service and/or inside sales, including 3-5 years’ experience supervising Inside Sales
3 years’ experience in administration of Salesforce with a thorough understanding of field sales organization and structure
Proven ability to develop and implement new processes across functions
Demonstrated ability to lead cross-functional projects on time and within budget
Proficient in MS Office, and prior experience working with ERP systems

162

Inside Sales Manager Resume Examples & Samples

Creation of a highly-effective inside sales team and is responsible for the generation of high quality leads in the TXLE segment
Interaction with potential customers to set up meetings for the outside sales team
Develop market strategy/plan to extract high quality leads and execution of plan
Track leads and associated revenue
Inside Sales experience required
Networking/SDN technology knowledge preferred

163

Inside Sales Manager Resume Examples & Samples

Demonstrates and promotes the company vision
Follow through with all marketing leads within 24 hours
For opportunities >$50K, work with Regional Sales manager (RSM) or National Sales Manager (NSM) if client is included in their target list for the current financial year
Provide input and feedback to Business Unit Managers on all sales and marketing related activities
Provide input on additional testing needs / services the lab should consider offering to clients
Manage top clients for the lab: follow up on a quarterly basis, track sales activity and trends, warn if trends change, cross sell services, and ensure we exceed customer expectations
Determining appropriate test prices per discussions with BUMs
Help with generating quotes
Providing test information, and guidance on which tests to offer
Accompanying them on sales calls as necessary
Getting involved in customer service issues as necessary
Take customers on lab tours, hitting on key highlights of what is offered at the local lab as well as coordinating visits with management and key employees
Develop a list of clients that NSMs and RSMs should target based on testing needs by industry
Take leadership role with special projects for clients that are lab specific
Cross sell test services that are performed at other labs for existing and new clients
Generate leads by making numerous ‘pre-win’ (cold) sales calls using previous and / or existing contacts, information in CRM, web searches and external databases provided by marketing. Diligently practices ‘pre-sales’ call planning techniques to effectively manage client’s time
Enter all opportunities, leads, and key activities into Eurofins’ Customer Relationship Management (CRM) system (Microsoft Dynamics) while following all CRM requirements
Diligently follow up with potential clients on opportunities created and document opportunity progression in CRM
Actively promote teamwork by leveraging strong technical skills endowed by team members who can help win opportunities
Gain quick understanding of all the systems, processes and tools presented to her / him. Become a strong and effective team player, Such as offering support to other team members in moving forward with leads / opportunities, actively share and accept opportunities from other team members where industry, geography, or prior customer relationship can help win business
Ability to effectively handle stressful situations with clients
Be involved in marketing campaigns, sales tools to develop, and contribute to marketing collateral on an ongoing basis
Be part of a team in creating a sales forecast plan for a testing category by lab and / or by account
Provide input on strategic initiatives that the business should pursue, both short and long term, including gap and opportunity analysis
Prepare and effectively present succinct material to clients, both in person and via email/phone
Ability to adequately investigate customer needs and offer value propositions that address their needs
Be able to lead complex discussions with various BUMs, colleagues and clients at the same time. For instance, working with client and operations on sample registration, sample splits, interco pricing, on-boarding, and customer service where multiple labs may be involved
Maintain a positive frame of mind when presented with obstacles / challenges, both internally in the company and externally with clients
Conducts all activities in a safe and efficient manner
Assisting with onboarding of clients as necessary
Strong understanding of the food testing industry with specific sector expertise a plus
Familiarity with FSMA, ISO17025, and Good Laboratory Practices
Excellent interpersonal, presentation and organizational skills
Active in professional societies or specific sector trade association a plus
Responsive problem solver and action oriented
Strong computer, scientific, and organizational skills
Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies
Bachelor's degree in science, business administration, or equivalent directly-related experience (two years of directly related industry experience is equivalent to one full-time year of college in related major) is preferred

164

Inside Sales Manager Resume Examples & Samples

Ensuring the day to day product business opportunities are maximised and transacted efficiently and profitably by the team of Customer Executives
Manage customer liaison to transact product, services and solution sales to maximise profit
Responsible for the end to end people management - including appraisals, reviews, performance management
Identify customer queries and resolve to enhance customer satisfaction
Accountability for all operational transactions to ensure ownership of customer
Proactively builds customer contacts and rapport across a number of customers, levels and opportunities
Commercially accountable for the team profitability maximisation, e.g. Balancing cost of sale with return, Product Structure and maximising deal registration

165

Inside Sales Manager Resume Examples & Samples

Responsible for overall sales in the accessory division
Monitor, analyze, and forecast monthly sales and make recommendations and react to ensure sales budgets are attained
Extensive sales analysis and monitoring is required, and an action plan would be required per accessory sub-categories to ensure budget attainment
Develop creative sales tactics and programs and make recommendations to senior management
2+ years of managing high performing inside sales team
Knowledge of Musical Instrument accessories and lifestyle products is critical, and the strategy and methodology to carry out sales strategy and execution
Knowledge of MI retail is essential and Consumer Electronics market knowledge and sales is a plus

166

Inside Sales Manager Resume Examples & Samples

Bachelor's Degree Preferred
1+ years of experience as a sales representative
Basic understanding of sales principles and customer service practices
Possess a high energy, strong desire to achieve top results with a charismatic and positive “can-do” attitude over the phone and in person
Strong communication and presentation skills (phone, interpersonal, written, verbal, etc.)
Ability to successfully multi-task in a fast paced environment
Proficient in Microsoft Office and Windows based applications (Excel, Word, PowerPoint, Outlook, etc.) and usage of CRM systems such as Salesforce.com

167

Inside Sales Manager Resume Examples & Samples

Lead and manage a team of Inside Territory Sales Representatives: Establish quotas, metrics, account strategy, execute operating plans and ensure all objectives are met. Drives daily activities and motivates and encourages the team to achieve desired results & grow the business
Establish trust and build strong business relationships with the Field. Lead the Inside Sales team to partner with Account Managers to determine appropriate strategic sales approach
Collaborates with VP on strategic vision, identifying new sales opportunities, and next generation Inside Sales concepts
Thinking strategically, develops and implements solutions that maximize our operational performance and value proposition. Analyze and monitor territory/regional data & trends and other operating metrics
Demonstrates thought leadership by bringing new and innovative ideas forward that will continue to transform the organization through differentiation and delivering value to our key stakeholders
Constantly evaluates the Inside Sales led product portfolio and engages with the product team (quarterly) to stay ahead of plans relative to new products we want to promote through an Inside Sales model
Partners with VP on representing Inside Sales on strategic integration of new teams or businesses we acquire. Defines implementation needs and go forward plan
Markets the talent and increases the visibility of the team. Fosters and develops a pipeline of talent for outside sales and other business teams
Closely aligned with Marketing Organization relative to Lead Management, Outbound Call Campaigns, Promotions, etc
Provide high level leadership, counseling and coaching of employees. Utilizes reinforcing and corrective coaching skills
Presents an open and approachable management style when leading the team or interfacing with multiple levels within the organization
Drives adoption of new tools and processes that improve operational efficiency and sales activities
Builds productive working relationships (Senior leadership, NA OPS Staff, Sales Management, Marketing, Field Sales, etc.)
Participates in territory/regional meetings and conference calls, as appropriate
Travel as required (Approximately 25%)

168

Inside Sales Manager Resume Examples & Samples

Achieve or exceed monthly, quarterly and annual quotas of qualified opportunities
Engage and conduct high level conversations with senior executives in target and prospective accounts
Work closely with sales management to develop target customer lists, engagement strategies, and messaging to drive opportunities for new business
Create, prioritize, and qualify strategic target account lists within defined IoT domain
Research and build new and existing accounts (i.e. adding contacts to CRM tool, sending emails, managing inbound and outbound sales calls, and creating a sense of urgency that moves prospects to the next stage of the sales cycle)
2-4 years of related sales experience
Past experience in high-volume outbound sales prospecting
Ability to understand customer needs and identify potential BCDS solutions to fulfill needs
CRM experience is a must, SAP is a plus
Experience working in the technology industry; experience in connected hardware integration a plus
Experience selling connected solutions, Internet of Things (IoT): wireless connectivity and/ or sensor technology and/or embedded systems and/ or solutions are a plus
Possesses the ability to understand and remain knowledgeable about multiple, complex markets, industry trends, competitors and leading customer strategies in at least one of the business areas (specifically: Logistics and/ or Telematics)
Demonstrated success in meeting sales targets and quotas
Four year degree in business, marketing or related field

169

Inside Sales Manager Resume Examples & Samples

Selecting, recruiting, training and developing the sales team to ensure effective sales skills, marketing, and business growth
Coach & Mentor
Forecasting quarterly revenue
Sales Calls, Strategy Sessions, Deal Management
Coordinate team activities and targeted campaigns
Ensuring the use of CRM system, telephone reporting system
Pipeline Management/Pipeline Analysis
Reward & Recognise
Inspire & Motivate
Driving consistent and predictable results
Achievement of Sales Quotas
Proven track record of success as an Inside Sales leader
Ambition and drive
Degree Education or equivalent business experience is required

170

Inside Sales Manager Resume Examples & Samples

Work with sales leadership to develop and drive revenue growth initiatives that can be executed by inside sales
Provide leadership and guidance by managing performance of inside sales team members and direct sales activities through effective coaching and development
Contribute to the attainment of company sales goals and growth by supporting Global Business Development sales objectives
Create and design outbound calling campaigns to drive sales
Ensure adherence to Esri’s sales process by leveraging our CRM and other sales tools
Consistently review and leverage CRM and contact center analytics to support execution of the national and sector sales plans
Track sales team metrics and report data to leadership on a regular basis
Be an expert in all Esri products and services
Ability to demonstrate cross-divisional coordination, promote team collaboration, and be open and receptive to feedback across verticals to ensure the customer reflection is we are “One Esri”
Working knowledge of Genesys contact center system
Demonstrate the ability to write smart, attainable, realistic, time-driven goals with clearly identifiable results

171

Inside Sales Manager Latam Resume Examples & Samples

Proven experience in Management of Sales Team by Phone with proof of achievement of goals
Based on a commercial career with proven results achieved in sales
Experience with commercial team in a national scope, and if possible, experience in Latin America
Desirable industry-wide knowledge of value-added services involving data and/or voice solutions
Desirable direct sales in IT solutions
Experience with commercial processes such as: forecast, pipeline
Experience in alignment of sales team with delivery and pre-sales team
Ability to analyse clients and prospects and to define specific strategies
Ability to establish a good relationship with clients and prospects
Culture of maximization of profitability in the relationship with the client
Culture of customer loyalty
Experience in implementing goal culture and achieving results in the commercial team
Desirable to have managed marketing area
To have deployed or experience with sales management system (CRM)
Understanding the different strategies involving team of farmer and hunter
Full upper education, desirable MBA
Portuguese, English and Spanish languages are required in order to talk to Latin America and HQ

172

Inside Sales Manager Resume Examples & Samples

Organize, direct and motivate a multidiscipline pursuit teams to develop strategic sales deliverables
Support Outside Sales Leads and Operations in key Opening Game activities, e.g. client, competitor and market research, development of documented Core Client Strategies, participation in 10:1s, development of Executive Summaries and White Papers
Strong project management skills with ability to plan, organize and direct all elements of End Game, e.g. analyze client request, develop response plan (B&P budget, response team, compliance check-list, response outline, schedule), initiate Go/No Go, conduct kick-off meeting, manage and work with team to develop response sections, refine Executive Summary, conduct in-progress reviews, schedule Pricing Reviews, compliance reviews, and ensure on-time delivery of response
Work with Outside Sales Lead and Capture Manager/Operations to develop B&P estimate, gain approval, regularly monitor B&P spending, and report any significant variances
Develop and maintain qualifications materials including project descriptions, experience matrices/overviews, safety and quality statistics, capability statements, etc. Specifically work with Operations to capture and develop performance proofs and client testimonials
Share sales materials, information, knowledge and best practices with global Inside Sales team members company wide
Support Global Sales by timely preparation of press releases, providing input to the Annual Report, Sustainability Report, Award Submittals, and other Global Sales initiatives as appropriate
Senior position with 10-15+ years of A/E/C proposal development or applicable operations/management experience
Bachelor’s degree with major such as Business, Marketing, Communications, A/E/CM, or equivalent
Must possess above-average communication (verbal and written), organization, and time management skills, and the ability to work in a fast-paced, deadline driven environment
Candidate must be detail-oriented, self-motivated, able to set priorities and collaboratively lead
Proficiency with Adobe InDesign, MS Office Suite, particularly Word and PowerPoint, required
Understanding of VA/DC state/local infrastructure clients preferred
Proficiency with SF-330 forms preferred
Experience with complete Adobe Creative Suite, Salesforce, Deltek Vision, SharePoint, and WebEx, preferred
Travel within region approximately 15% of the time
Flexibility to work occasionally after hours and on weekends to meet deadlines
Must be able to lift 25 lbs
U.S. Citizenship required

173

Inside Sales Manager Resume Examples & Samples

Work in partnership with the Director of Business Operations to ensure successful implementation of company goals and ISR team performance goals
Must be a top performing sales person who is capable of managing and mentoring other sales people and team leaders
Must be comfortable with designing and executing strategic sales campaigns, applying metrics management to assess and improve the performance of a large team, and be comfortable working in a matrix environment where successful projects will require the coordination of multiple owners from different functional units
Must be adept at working in a fast paced, high pressure team environment while delivering timely, accurate and effective results
Managing a team to deliver assigned bookings, revenue, net new customer and targets
Participating in and leading customer campaigns and sales cycles with the ISR team member
Tracking and reviewing metrics to achieve daily productivity targets
Assisting ISRs with crafting and critiquing strategic emails and outbound efforts
Act as the interface between customers, partners and field sales team as needed
Cross functional meeting management with peers/seniors from across business disciplines
Assists ISR team by Advising and coaching on customer of product features, configurations, pricing, services, availability, etc. Incumbents will have sufficient knowledge to understand product features and the benefits to customers
Enforce the completion of Quarterly Evaluations (pre and post quarter)
Is responsible for performance management, disciplinary and all aspects of people management for the department
Minimum of 5+ years of enterprise software sales experience
Minimum of 2-3 years of ISR team management OR equivalent team management experience
Excellent understanding of Channel & Inside Sales management process
Proven track record of both individual contributor sales success and management success as documented by performance
Extensive experience selling to “C” level targets and clients
Ability to articulate how technology can be used to solve business problems and improve or automate existing processes
An experienced IT individual who has worked in a sales management environment in the past
Fluent in English, additional language is a+
Team player who is able to work in a multicultural environment
Experience of using CRM software
Bachelor’s degree from an accredited college in a related discipline

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Inside Sales Manager Resume Examples & Samples

Lead by example, Jacobs’ Beyond Zero program to promote an incident and injury free culture. Be proactive in ensuring health and safety of bid team throughout Organize, direct and motivate a multidiscipline pursuit team to develop strategic sales deliverable
BSc degree in Sales, Business Administration or relevant field
Experience: 7 years of relevant experience within the AEC (Architecture, Engineering, Construction) Industry strongly preferred
Project Management experience in O&G industry preferred
Strong Language: Effective verbal and written communication skills in English is an absolute must
Work may be required after hours and on weekends, and sometimes on short notice. Must also be willing and able to travel preferred

175

Inside Sales Manager Resume Examples & Samples

Qualify inbound leads and prospects based on defined criteria
Profile Major/Target accounts and drive outbound prospecting to generate new business opportunities
Must call into senior management at Fortune 1000 and governmental agencies as part of lead development and qualification. E.g. CTO, CIO, CISO, Project Leaders, Directors of Operation, etc
Conduct research on Major/Target accounts by using Google, LinkedIn, Data.com, and other sources
Develop an understanding of the account’s business issues and other relevant information
Execute database and telemarketing programs to increase attendance at upcoming events, seminars, and to create awareness for current product promotions to target audiences
Educate prospects about Raytheon’s solutions
Periodically work smaller deals later in the sales life cycle
Use CRM-Salesforce.com to track all activities
Attend weekly team and forecast meetings to update team on progress of identified activities
Meet defined volume and quality metrics goals
Periodically attend outside Marketing events
Regularly provide input to marketing including feedback on quality of leads from marketing programs
High level of commitment to exceptional customer service and relationship build
Strong problem solving, organizational and interpersonal skills
Ability to work both individually and in a team environment
Self-motivated with the ability to work in a fast paced and constantly changing environment
Proficiency in MS Office tools – Outlook, Word, Excel, Powerpoint
2+ years of experience in a cyber security technology sales-related position

176

Inside Sales Manager Resume Examples & Samples

Provides direct supervision to a large team of operational, production, sales, service or administrative team members or a small staff of professional level team members
Contributes to area by ensuring quality of tasks/services provided by self and others
Accountable for budget, schedule, and results of a project team or work group
Recommends actions and regularly exercises discretion in regard to key business processes within the team

177

Inside Sales Manager Resume Examples & Samples

Direct oversight of up to 16 direct / indirect reports responsible for revenue achievement and inbound opportunity handling in North America
Development of proactive, outbound selling initiatives aimed at taking competitive market share, promoting new products and up selling at existing accounts. Details include target selection, promotional strategy, ROI mechanics, product positioning / messaging and post initiative reporting
Deliver ongoing feedback to team members on all aspects of the sales process, including customer engagement, outreach volume and methodology, qualification processes, product positioning, up selling, negotiation and closing strategies
Report on a monthly basis summary of team activities and metrics. These should include customer connectivity levels through all means (phone, eMail, Social Media, Click-to-Chat etc…). Coach all team members to extend and expand their customer connectivity
Leverage internal and third party tools to maximize selling efforts (i.e. Unified Communication Platform, Revenue Analysis Software, CRM, SAP, ZoomInfo etc…)
Bachelor’s Degree is required. Bachelor's degree in Chemistry, Biochemistry, Biology or related Life Science field of study is preferred. Advanced Degree in life sciences or Business a plus
Minimum of 7+ years professional / technical selling experience, direct management experience preferred
Strong understanding of chemistries, reagents, consumables as they pertain to LC/MS instrumentation is preferred
Effective coaching skills applicable across a team with varying levels of selling and professional experience
Candidate must have exceptional written, verbal and organizational skills including knowledge of Microsoft applications (Word, Excel, PPT). Regular, group presentations will be expected
Position involves a large volume of direct reports, multiple concurrent initiatives across multiple product centers

178

Inside Sales Manager Resume Examples & Samples

*This position will require 11am - 8pm shift supporting our West Coast clients from our Atlanta office
This is position in a young and rapidly growing company, where roles and responsibilities evolve as the team grows and we learn from our customers and the marketplace
The most critical responsibility is to deal with and embrace change
Rapidly grow loyal customers from the territories assigned Increase revenue
Grow active customer count
Manage a team that collectively and individually moves 50% of all leads to demonstrations
Manage a team that collectively and individually closes 50% of all demonstrations to memberships
Manage your team so that collectively and individually they have a minimum of 50% of all new customers make and/or accept offers that result in a transaction each month
Manage a team that increases active customer count, by recruiting new members and retain customer base
Recruit & hire high-performing sales team members
Lead sales teams by example & coaching
Develop sales team members through communication of performance expectations, providing direct support as needed through participation in sales calls, coaching to enhance effectiveness and holding team members accountable for results
Routinely interact with multiple levels within automotive dealership customers, dealer associations & dealer groups
Work closely with the product team to drive product evolution
Build strong team relationships between service and sales reps
Utilize CRM tools on a daily basis to monitor customer product usage to ensure engagement and retention
Monitor sales results daily to ensure sales reps are working effectively
Resolve customer concerns
Minimum of 5 years proven success in sales and service preferred
Self-directed problem solver with a demonstrated ability to organize & prioritize
Listening skills’ proven experience listening to customer feedback and adjusting to meet their needs
Previous experience in a sales leadership role with a proven track record of success in managing an inside (phone, email, & web-based) sales team
Familiar and comfortable working with U.S. auto dealers Digital, software sales/service experience
Experience selling to auto dealers
Experience in developing new business from prospects as well as existing customer base
Demonstrated ability to work in a high performance, fast-paced team environment
Understanding of the retail/wholesale marketplace in an operational context to best position the value proposition
Demonstrated ability to use online tools and MS Office effectively with strong knowledge of Microsoft Excel
Willingness to travel (up to 20%)
Experience in a start-up company is a big plus
Experience in the automotive and online dealer services industries a plus Comfort with numbers
Ability to make decisions based on data

179

Inside Sales Manager / Senior Manager Resume Examples & Samples

Inside Sales Trainer/Coach
5 years of progressive work/educational experience in a sales, managerial, leadership, customer service, and/or relationship-building role.CRM experience
Inside/Virtual Sales Management Experience or Inside/Virtual Sales Training Experience
Microsoft Office Suite (Outlook, PowerPoint, Word, Excel)
Experience with Webex or other virtual meeting or sales enablement software platforms
Salesforce® CRM experience
B2B sales experience

180

Senior Inside Sales Manager Resume Examples & Samples

Minimum of a Bachelor’s (BS/BA) degree with fourteen (14) years of relevant and related experience or, Master’s (MS/MA) with twelve (12) years of relevant and related experience or, Ph.D with eight (8) years of relevant and related experience. Similar working level obtained through relevant job experience may be accepted in lieu of degree level education
Demonstrated leadership ability, and good communication skills are required
Must be able to type proficiently
Must be able to provide original writing for proposal efforts
Ability to protect sensitive and company-confidential information, work under pressure, manage multiple tasks with tight deadlines
Must put forth a professional behavior that enhances productivity and promoted teamwork and cooperation
Work, including overtime, may be required after hours and on weekends, and sometimes on short notice
Must also be willing and able to travel

181

Inside Sales Manager Resume Examples & Samples

Motivate, influence and inspire team members to maintain a high level of sales, integrity, and professionalism in achieving individual and organizational goals
Analyze individual and team data to ensure sales, productivity, service, and technical accuracy standards are met
Develop skills, improve performance, and encourage professional growth of team members through effective training, coaching, and feedback
Conduct team regular team meetings with a focus on communicating, motivating, educating, etc
Provide daily updates to the team regarding sales performance, opportunities, and new programs
Perform administrative duties as necessary
Provide each team member a monthly review of successes, opportunities, results, and goals for the upcoming month
Judgment, problem solving, and decision making
Planning, organization, multi-tasking
5 years minimum sales experience
2 years minimum supervisory or leadership experience
Ability to obtain P&C licenses as required
Familiarity with insurance
Professional designations (sales, insurance, leadership, etc.)

182

Inside Sales Manager Resume Examples & Samples

Achieve sales goals by hiring, organizing and directing quota-carrying inside sales personnel
Collaborate with field management team on coverage of accounts
Identify and establish effective recruiting solutions
Develop and retain an inside sales team of professionals who consistently achieve their quota while delivering customer satisfaction that ensures consistent repeat business
Conduct weekly or bimonthly 1:1s to monitor progress, provide feedback, and address Inside Sales issues/concerns
Day-to-day management of the human resource aspects of the role that include: supervising, coaching and counseling, performance appraisal, providing performance improvement/educational opportunities (including on-the-job-training); and, when needed, applying progressive discipline and/or termination
Work in conjunction with the company designated training resources to insure appropriate tools and learning opportunities are provided to your team
Work in conjunction with the Marketing organization to develop lead generating, fulfillment and tracking mechanisms that drive new opportunity and understanding of the designated market
Create and direct effective reactive and proactive programs for inside sales
Create and implement Inside Sales career development plans
Conduct quarterly self-assigned initiatives/projects that benefit the overall organization
Organize and conduct quarterly Inside Sales team events

183

Inside Sales Manager Resume Examples & Samples

Develop and maintain FTL (Full Truckload) business throughout North America
Prospect new business opportunities via internet, phone, referrals and networking
Prospect for leads to build a pipeline, including heavy cold-calling
Attracting and setting up new customers, growing existing customer relationships, and providing customer service
Succeed at heavy price and service negotiation with customers
Establish client relationships, and create solutions based on customer needs
Identify business opportunities for Forward Air
Understand and manage customer requirements; execute shipments in accordance to customer’s needs and requirements
Independently generate new sales revenue for your team
Collaborate with your team on pricing decisions, supplier selection and timing
Translate business opportunities into incremental revenues through strong selling techniques
Manage multiple projects simultaneously with a sense of urgency
Study and understand market trends and seasonality
Entrepreneurial spirit accompanied with a competitive and confident personality
Experience with AS400 operating systems is a plus
Transportation industry knowledge and experience is a plus
Customer Service/Sales experience is a plus

184

Dach Inside Sales Manager Resume Examples & Samples

Hire, train and motivate a team of Sales Development representatives and Territory Sales Representatives
Achieve and exceed monthly quotas of qualified opportunities and closed business
Motivate individuals and team to exceed their sales objectives through deal coaching, sales skills, product skills training and regular communication of results
Develop and leverage relationships with channel partners to improve all territory performance to exceed customers’ expectations
Continuously develop your Reps into sales-ready professionals for the next step in their careers
Strong metrics and analytical orientation

185

Inside Sales Manager Resume Examples & Samples

MUST HAVE a minimum 5 years experience in Project Management, Inside Sales with Metal Building industry or related field
MUST HAVE an ability to read and interpret blueprints and basic computer skills
MUST HAVE experience in a Leadership position

186

Inside Sales Manager Resume Examples & Samples

Attain sales numbers vs. goal utilizing strong analytical skills as well as balance of local market intelligence
Communicate the Dealer Tire strategic vision to internal and external customers and provide direction to carry out company goals, while living and demonstrating company values
Responsible for hiring, developing and coaching a team that achieves all goals through strong leadership and strategic and tactical execution on given sales strategy
Monitor performance, conduct annual performance evaluation of each team member and recommend appropriate action such as compensation changes, promotions, counseling and termination
Hold meetings with account managers who represent specific carlines to discuss program successes and challenges
Expand Dealer Tire market share and presence, enabling organization to achieve goals
Bachelor’s degree with at least 4 years of sales/supervisory experience or equivalent work experience
Complete knowledge and understanding of carline Alliance partner relationship, car models, tire sizes, tire model numbers, and tire compatibility across all retail/wholesale brands
Travel as necessary (10%)

187

Inside Sales Manager Resume Examples & Samples

Create attainable and measurable strategies and action plans
Attain realistic growth by territory and account
Expand existing customer base
Promote Company and Manufacturer programs
Provide follow-up reporting to track results for location and individual ISRs/TSRs
Assist ISRs and TSRs in developing target markets
Expand Sales Training Opportunities
Develop and implement ISR training programs
Manage and supervise assigned ISR team
Track and communicate sales results
Provide a positive working environment
Maintain consistency among Sales Teams when promoting Company programs, policies and procedures
Manage time effectively; meet personal goals and objectives while working effectively with other members of the team
Perform all work in accordance with Company Safety guidelines and procedures
Recommend improvements/revisions to guidelines and procedure
Above average problem solving skills
Ability to identify, analyze and recommend solutions
In-depth knowledge of the animal health business
Excellent understanding of various sales and marketing techniques
Ability to convey and teach sales and marketing techniques
Minimum of 3 years of sales and supervisory experience
Experience in the Animal Health Industry is preferred

188

Inside Sales Manager Inside Sales Team Resume Examples & Samples

Responsible for managing a professional sales team
Drive sales strategy and work with sellers to attain sales quotas; focused primarily on client hardware and software, with secondary responsibility for data center sales
Develop and deliver effective sales presentations to customers via the phone
Motivate, coach and develop sales team
Manage performance
Oversee accurate pipeline management
Consistently achieve or exceed sales expectations
Work well in a fun and energetic team environment
Learn and utilize SHI's systems
Experience in the technology industry
Proficient in Microsoft Outlook, Power Point, Word and Excel

189

Inside Sales Manager Resume Examples & Samples

Lead with integrity, grit and vision. Achieve assigned sales revenue while managing budgeted expenses and ROI. Create data-driven, market-focused, agile district strategies within a collaborative environment. Ensure timely development and execution of rep territory sales plans and strategies through effective use of data and resources
Demonstrate effective staff management. Hire as necessary, train, support, motivate, and manage efforts of a talented sales team consisting of office-based and remote inside staff. Communicate regularly with inside reps to coach, plan, assist and appraise performance results. Establish open, consistent team communication channels and regular 1:1s with each team member. Ensure Salesforce.com is used consistently to support sales achievement; daily use of Saleforce.com as a management, data analysis and reporting tool is required. Demonstrate compliance with company policies and expectations
Establish sales goals and budgets per rep while managing daily work effectively. Forecast regional sales results and inventory needs regularly and accurately. Monitor expenses and provide guidance and feedback to direct reports. Create and execute short-term and long-term plans and initiatives
Demonstrate knowledge of educational market environments, trends, funding and legislation, including federal, state and local initiatives. Attend strategic conferences and meetings. Work in the field as needed with larger accounts and opportunities
Collaborate with direct manager, management colleagues, inside sales curriculum specialists and regional marketing to analyze, improve, and implement processes and best practices on an ongoing basis
Five plus years successful sales experience in the K-12 market selling both print and digital programs. Successful background in selling digital solutions and ability to model and support staff development in all areas of sales and customer support
Proficiency with MS Excel, Word and Power Point, web based presentation tools such as WebEX, and extensive experience with a leading CRM, preferably Salesforce.com
Ability to analyze/forecast sales, manage/manage expense budget, maximize ROI to achieve goals
Previous or demonstrated success in sales, preferably in building/managing a team. Strong training/development skills; excellent organizational skills, adherence to schedules and follow through is necessary
Ability to travel throughout the Eastern US if needed
Position involves overnight travel; typically no more than once a month
Must be able to lift 50 lbs
An open territory sales background and a minimum of two years sales management experience or demonstrated ability to lead
Educational inside sales experience
A positive, flexible, creative and goal-oriented outlook

190

Sales Development & Inside Sales Manager Resume Examples & Samples

Position is responsible for creating lead generation and outbound call strategies to support NCR’s market share gain goals
Position requires ability to manage multi-channel Sales strategy across Community Bank and Credit Union Market in both the physical and digital markets
Position required to coach team to sell solutions and services to secure new opportunities, maximizing revenue and profitability and increasing NCR's market share; Ensures execution of the sales process by moving new opportunities successfully through the funnel; Ensures team is focused on account planning for new NCR products in both existing and new users of NCR products and solutions
Ensures team is building relationships with prospective and competitive customers; Drives interface in defining customer needs and NCR's ability to meet those needs through NCR branch solutions; Establishes the team to be the liaison between the customer and NCR for market feedback in regard to issues for new customer escalating any roadblocks to securing the business; Drives proposing and closing deals in the above mentioned solutions
Leads pre-identified prospects and existing customers within an assigned territory; Partners with other business units to expand cross-sell opportunities
Position requires strong prospecting and proposing skills, ability to build customer relationships through consultative selling and promoting customer confidence in NCR; Must be focused on the development of new business opportunities and closing new accounts allowing us to aggressively penetrate competitive accounts leading to long term business relationships
10 years + of related business and inside sales management experience along with a proven track record of success in technology sales and leadership
In-depth experience and understanding of the financial market (preferably in the mid-tier banking sector) and related competition
Background in SaaS and Application Software – with an emphasis on creating volume (vs. value)
Manage the sales process and develop a strategies to drive demand creation and lead generation which aligns customer needs, issues, opportunities with industry best practices and our company’s offerings
Strong Executive Presence
Leadership of a sales organization focused on Inside Sales activity inclusive of complex solutions (HW/SW/Services)

191

Inside Sales Manager Resume Examples & Samples

Builds teamwork with direct reports by communicating information, ensuring understanding, involving others in team decisions, and demonstrating / modeling personal commitment to the team. Leads and manages training initiatives by conducting ongoing sales and customer service training programs. Remains current on company information to lead team to improve sales and customer experiences
Develops analysis that provides insight into inside sales operations; Reviews trends and drives change that will improve customer service, more effectively utilize resources and ensure service and sales levels are achieved or exceeded
Creates and fosters a positive work environment conducive to high performing teams; Directs the efforts of the inside sales team by providing day-to-day direction, guidance, coaching and professional development related to performance evaluation and identification of opportunities for improvement. Sets clear performance expectations, coach, develop, and review activity to help the team achieve goals
Achieves sales goals by hiring and training employees and coaching them to develop their selling skills and maintain adequate sales pipelines; Use all available analytical tools and reports to maximize the potential of each inside sales consultant and the team as a whole to better serve Southern’s customers and to grow sales
Attend sales group meetings concerning sales targets or forecasts, reporting on market situation; Manages small book of accounts in ISC role to remain market-facing; Attends industry/supplier conferences to develop industry expertise

192

Inside Sales Manager Resume Examples & Samples

Facilitate new processes, tools, communications, training and methodologies to ensure sales program’s success across teams and departments throughout the company. Serve with other departmental management to facilitate relationships among members of these various departments and locations in order to achieve the organization’s goals and objectives
Collaborate with marketing, support, community management, internal systems, product management and account management to facilitate new programs, messages campaigns and offerings
Achieve team-based monthly sales goals by leading agent prospecting and working inbound leads
Train and develop a diverse team of experienced inside sales professionals
Gain a strong understanding of Homes.com’s product portfolio and position those products to meet prospective clients’ needs
Prospect agents through company-provided CRM and inventory tools, online sources, trade sources and creative resourcefulness
Design and manage the Account Executive teams’ activities/sales processes, including cold calling, scheduling appointments and web-based presentations through telephone and web meeting software
Analyze customer needs and make product recommendations and proposals
Attend industry events and trade shows as requested

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Inside Sales Manager Resume Examples & Samples

Provides daily supervision to a team of inside sales representatives; plays an active role in selection, training, development, and coaching of inside sales reps
Responsible for creating, establishing and managing project plans for the deployment of new services or projects
Recommends products to customers, based on customer's specific needs and interests
Evaluates customer specifications to ensure compliance with technical and commercial requirements in accordance with industry standards
Provides special materials pricing
Answers questions about products, prices, durability, and credit terms
Estimates delivery dates and arranges delivery schedules
Instructs customers in use of products
Investigates and resolves customer complaints
Obtains credit information on prospective customers
Reviews purchase orders for accuracy
Provides support to sales representatives
Prepares quotes
Acts as liaison between customer and manufacturing entity for unique products and applications
Coordination and balancing of workload among inside sales team as well as timely response of email and phone requests
Performs periodic reviews of team members with support of Inside Sales Manager
Plays an active role in selection, training, and coaching of personnel,
Intervention in customer complaints and issues with a focus on swift and acceptable resolutions
Escalates issues to management as necessary for quick resolution to avoid delays
Develops metrics as required to validate progress on sales goals and objectives
Bachelor’s Degree in Mechanical Engineering, Business or a related field is preferred or appropriate experience in lieu of a degree
3-5 years experience in the field or in a related area as well as strong knowledge of ball valves and 2 years of supervisory experience preferred
Excellent customer focus skills including interpersonal and communication skills are vital for this role
Good organizational skills and problem solving abilities
The successful candidate will have strong computer skills, ability to work with detail and solid math skills
Knowledge of valves, SX.e or SAP, and Microsoft CRM is preferred
Comfort liaising with various individuals in the company at all levels of the business
Task and time management skills

194

Inside Sales Manager Resume Examples & Samples

Assist in hiring, training & development of the Inside Sales Department for Entercom Radio stations across the country
Manage a department of up to twenty Inside Sales Representatives throughWeekly/Daily coaching
Meet predetermined quotas and targets, maintain opportunity-nurturing goals while managing daily activities and representing the Entercom brand in a professional manner
Determine individual account manager budget goals, selling strategies and business plans
Guide and mentor Inside Sales Representatives, while utilizing ENTERCOM Marketing Group´s systems to carry out these objectives
Represent Entercom in a highlyethical and professional manner
Prior inside sales experience preferred
Prior management experiencepreferred
Must have valid drivers license and reliable vehicle

195

Inside Sales Manager Resume Examples & Samples

Closely monitor program objectives and provide critical performance feedback
Provide team oversight and direction with a client centric approach
Provide daily training and coaching to team members
Drive performance of team to satisfy and exceed program goals and objectives
Constantly evaluate performance vs. expectations
Ensure sales, market and competitive information is recorded daily
Develop and maintain daily, weekly, working relationships with inside sales team

196

Regional Inside Sales Manager Resume Examples & Samples

15%- Monitor customer, market, and competitor activity to ensure competitive solutions and product offerings
12%- Compile information and data related to customer and prospect opportunities
3%- Maintains sales staff by recruiting, selecting and training associates

197

Inside Sales Manager Resume Examples & Samples

Oversee and own inbound and outbound outreach efforts for a WeWork region
Plan and execute the day-to-day responsibilities that best optimize the regional team
Lead the day-to-day of a high performing regional New Member Development team
Provide regular updates to your team about objectives and processes
At least 4 years of sales experience in startups and/or entrepreneurial environments
Proven leadership experience
Previous experience of leading or managing teams preferred
Deep knowledge of automation platforms and CRM, specifically Salesforce

198

Inside Sales Manager Resume Examples & Samples

Responsible for driving the renewal conversations with existing clients of syndicated services
Understand the value proposition and business use of all comScore solutions in order to effectively position additional syndicated services
Work with both account management and sales leaders to renew the clients syndicated contract ahead of schedule
Communicate frequently and openly with clients as well as with internal stakeholders (sales operations, legal etc.) to make the process as quick and painless as possible
Cultivate new relationships within companies to set up in person meetings to discuss the value of the comScore product suite and develop the business relationship
Develop a strong understanding of the client's business and demonstrate how the comScore solutions can assist them to achieve their business goals Uncover and understand the business needs and challenges of prospects; address these through business analysis, recommendations and consultation based on our unique information services and ability to assess markets, customers, competitors and prospects Exemplify comScore's tradition of analytical and client service excellence and industry leadership
Minimum of a bachelor's degree
2-5+ years professional experience
Experience within the online publisher/media company, digital agency, or market research firm ideal
An ambitious sales professional with a proven track record of success
2 to 5 years of direct sales experience required with online media sales experience strongly preferred
Relentless work ethic and a desire to go the extra mile
Flexibility and ability to work fast under tight deadlines and demanding client requirements

199

Inside Sales Manager Resume Examples & Samples

Identify, hire and manage a high performing team of sales specialists that contact customers, partners and sales representatives through, but not limited to, phone calls, email, mailings and seminars to communicate sales opportunities to extend initiatives with the company
Conduct selling efforts as needed
Create and facilitate new processes, tools, communications, training and methodologies to ensure sales program's success across teams and departments throughout the company. Serve with other departmental management to facilitate relationships among members of these various departments and locations in order to achieve the organization's goals and objectives
Collaborate with marketing, support, community management, internal systems, product management and account management to facilitate new programs, messages, campaigns and offerings
Identify revenue programs and facilitate finance, legal and sales practices
Ensure reporting and communications is frequent and bi-directional

200

Inside Sales Manager Resume Examples & Samples

Intermediate to expert knowledge of a Sales Entry System like Oracle is a must
Superior problem solving skills. The ideal candidate will have a history of demonstrating flexibility, resilience and the ability to manage multiple projects simultaneously
7 years inside sales experience which must include progressive experience in a leadership role. Outside sales experience is a plus

201

Inside Sales Manager Resume Examples & Samples

Manage supervisory responsibilities such as; hiring, training, performance appraisal, and employee development
Identify and provide employees with necessary resources and training to meet objectives. Provide timely, relevant performance feedback and employee evaluations. Recognize and reward positive results. Serve as mentor and role model to team members
Identify new opportunities for current and new customers. Create and define a value for customers by understanding their business model and supply chain needs
Lead the collaboration with the outside sales force and act as a liaison to ensure solid two-way
Decision Making - Identifying and understanding problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; choosing the best course of action by establishing clear decision criteria, generating and evaluating alternatives, and making timely decisions; taking action that is consistent with available facts and constraints and optimizes probable consequences
Execution -Ensuring others contribute to organization strategies by focusing them on the most critical priorities, measuring progress, and ensuring accountability against those metrics
Facilitating Change - Encouraging others to implement better approaches to address problems and opportunities; leading the implementation and acceptance of change within the workplace
Resolving Conflict - Helping others deal effectively with an antagonistic situation to minimize damage to the relationships and promote shared goals; using appropriate interpersonal methods to reduce tension or conflict between two or more people and facilitate agreement
Excellent verbal, written and interpersonal communication skills with the ability to negotiate difficult situations
Demonstrated relationship building, problem-solving and collaborative planning techniques
Proficient in PC and mainframe applications
Extensive business to business sales or consulting experience

202

Inside Sales Manager Resume Examples & Samples

Ensure consistent, high performance in all key sales funnel metrics for each team member; work with your team to manage a complex lead and opportunity pipelines to meet and exceed bookings targets
Coach and provide impactful feedback to each admissions producer on an ongoing basis. Complete weekly 1:1s with ARs to monitor progress and course correct where needed in areas such as pipeline management, overall activity, inbound/outbound availability, etc
Regularly implement team improvements and suggest global changes where needed to help your teams and global admissions team succeed
Plan and execute ongoing group training and professional development in product knowledge, technical and functional skills (call flow/Sales 101, sales event best practices)
Ensure timely staffing with a high bar for admissions representative output in the first 90 days; supervise onboarding and training of new admissions representatives
Communicates regularly with both regional sales teams and local campus operations leadership on resource needs, enrollment pacing, and inventory management in order to maximize regional bookings
Actively work with recruiting to ensure a healthy pipeline of prospective talent
Provide regular, accurate forecasting to local and regional management to inform decision-making
Partner closely and collaborate with Regional Admissions Director and Global Admissions Director. Facilitate tight communication on admissions and non-admissions team issues. Keep Regional Admissions Directors in the loop on the progress of their team’s success. Share information to ensure Admissions management feels supported and aligned on market-specific priorities
Successfully engage all team members, including those located on other campuses, using a combination of in-person and remote communication tactics
Work with regional management to ensure visibility into schedule of local sessions, 101s and other in-person sales events; relays information to their internal team of ARs
Minimum of 2 years of inside sales management, directly managing sales agents
Proven ability to cater coaching to the person they are working with
This person needs to have a student-first mentality
Experience working with a large team of Sales Openers a plus
Experience setting sales targets, reporting and interpreting KPIs, and driving results

203

Distributor Inside Sales Manager Resume Examples & Samples

Problem solving, Project Management, and Leadership skills required as well as good communication skills both oral and written
Must be customer-oriented and have the ability to work as a team player with others inside and outside the organization to maximize the focus on the customer requirements
May be able to work with all levels and functions in the Company
Proven ability to initiate and maintain strong working relationships with internal and external customers
Excellent interpersonal and communication skills as well as the ability to handle multiple tasks and priorities
Must have good technical aptitude
Attention to detail, good organizational skills, and accuracy is a must have; ability to analyze information, good problem solving skills, and ability to work effectively in a team environment
Quotation review and monitor of costs and pricing accuracy, completeness and timeliness
Provides work direction and leadership to direct reports including training, procedure implementation, reviewing work status and corrective action
O Bachelor’s degree from four-year college or university in Business or related discipline; and five plus years related experience and /or training in a manufacturing environment; or equivalent combination of education and experience

204

Inside Sales Manager Resume Examples & Samples

Achieves an “expert level” of EBSCO Information Services knowledge and an expert level of knowledge about the defined competition
Coordinates defined market sales effort
Assists and trains ISR’s (from all markets) and new Field Sales personnel in all aspects of the sales position including CRM software, product knowledge, negotiation skills, competitive knowledge, phone presentation (via call monitoring system), and territory strategizing
Meets with ISR’s regularly to plan subscription renewal strategy
Handles content and pricing questions from ISR’s (from all markets)
Evaluates ISR’s (from all markets) to help determine lateral and upward promotions across multiple markets
Help to plan and execute conference participation at National, Regional and State conferences
Handles content and pricing questions from field personnel
Liaison with Human Resources Department to fill open sales positions and resolve personnel issues
Liaison with EIS Market Development team including the prioritization of product creation, product releases, content and software enhancements, and service improvements
Liaison with EIS Marketing Department. In addition, the Inside Sales Manager will assist the RFP coordinator in developing the RFP responses
Liaison with EIS Customer Satisfaction Department including assistance of large accounts when necessary
Liaison with EIS Operations and Finance as required
In addition, the Inside Sales Manager will assist the RFP coordinator in developing the RFP responses
Liaison with Order Entry Department to handle special invoicing requests and issues. Also works with OE in the fulfillment of orders in need of adjustments, cancellations, and credits. See Liaison with EIS Operations and Finance above
2- 5 years of sales and/or management experience within the Information Industry
Five (5) years, or more, sales experience required
Must travel to Ipswich. MA every other month / Minimum 6 times per fiscal year. Must travel to conferences and internal sales meetings as assigned
Sales and management skills required
Category specific sales experience preferred
Knowledge of the publishing industry preferred

205

Inside Sales Manager, Institutional Products Resume Examples & Samples

Provide leadership, management, training, and motivation to the team to drive lead generation and sales
Help develop processes, reporting, and metrics that will be utilized to manage and motivate the team
Assist in the development, communication and management of sales goals and campaigns
Serve as liaison between Managing Directors/Directors in the field and inside sales desk; develop timely messaging for insides sales team on product updates/changes
Optimize CRM for usage by the inside sales team and utilize CRM to help manage team
Analyze client needs, market trends, and opportunities for change. Develop and recommend changes to departmental policies, procedures, and workflows to meet changing business needs
Experience within asset management or financial services, especially credit/debt markets is preferred
Experience selling to institutional investors (pensions, foundations, endowments, family offices, RIAs, etc.)
Proven track record of lead generation. sales success, creating/maintaining relationships
Experience using a CRM to help manage a sales team
Must be a "self-starter", and self-motivated as demonstrated by level of competitiveness
Ability to learn Highland’s product suite and speak about our strategies in an informed manner
Demonstrated level of intelligence-analytic and quant ability, ability to grasp and articulate complex topics
Innovative - always looks for new ways of doing things internally and in the marketplace
BA/BS or related business degree (4 year) from a well-regarded institution

206

Inside Sales Manager Resume Examples & Samples

Lead a team of Inside Sales Account Managers
Achieve/exceed team sales quota
Interview potential new hires and participate in hiring decisions
Experience with full cycle of selling, closing and negotiation of deals and being able to coach to seasoned and new sales representatives
Ability to effectively communicate in a group setting as well as individually
Develop and implement action plans to improve the performance of sales representatives
Work with other Global Knowledge sales channels to optimize the customer’s experience and Global Knowledge’s competitive position
Ensure compliance with GK sales policies and procedures
Provide frequent feedback and guidance to sales representatives via 1-on-1 meetings, call reviews, and team meetings
Continuous learning of staff; workshops to cultivate stronger conversations, enhancing core values, federal knowledge
Provide senior management with key information regarding regional competitors, sales trends, sales performance, and voice of the customer
Solve problems related to customer satisfaction
Recommend staffing levels to optimize return on the sales investment
Forecast sales performance
Be available to work either the 8 a.m. to 5 p.m. shift or the 9 a.m. to 6 p.m. shift; be available before or after the shift on occasion
10 to 25 employees report directly to this position – Account Managers, Sr. Account Managers, Account Executives, and Assistant Sales Managers
Bachelor's degree strongly preferred, or equivalent in education/experience
At least 5 years direct B2B sales experience
At least 3 years sales management experience
Experience in IT and learning solutions industry

207

Inside Sales Manager, IoT Resume Examples & Samples

Prepare and implement annual IoT inside Sales plan
Work with the Next Generation team to Identify all major potential customers, including current accounts to establish, develop and maintain positive relationships
Organize, focus and direct all Inside Technology Sales Associates on growing our IoT service portfolio
Provide support, training and mentoring, and daily motivation to IoT inside sales force
Track performance vs. objective for all IoT Inside Technology Sales Associates
Assure full utilization of Digital Business tools and resources
Coordinate and facilitate IoT inside sales training programs
Report against effectiveness of projects and initiatives

208

Inside Sales Manager Resume Examples & Samples

Hires and builds a sales team that has the ability and resources to achieve sales and retention goals
Facilitates segment-specific strategic planning to maximize market share and revenue and maximize the potential of team’s account lists. Assigns accounts to appropriate sales channels, and within outside sales, assigns account representatives with consideration to share growth, cost of sale, and client potential
Sets sales goals (quotas plus key sales objectives for inbound and outbound sales) and other defined sales metrics for inside sales representatives, based on corporate/regional sales goals for assigned market
Develops account forecasts and manages Sales team to achieve maximum revenue while maintaining profitability

209

Inside Sales Manager Resume Examples & Samples

Coach, mentor & develop insides sales teammates and Project Managers in outside sales offices
Set market and pricing strategies with the Sales Manager
Manage workflow of all inside sales teammates and Project Managers in outside sales offices
Foster inter-departmental relationships/team building
Ensure the highest standards of service are maintained through professional, informative, and responsive communications (written and verbal) with our internal and external customers
Facilitate effective communications between external customers, the project team, and internal departments

210

Inside Sales Manager Resume Examples & Samples

Management and development of inside sales team, including goal setting and regular performance reviews
Leading the team in growth initiatives
Together with territory managers, develop pricing for transactional and contractual business
Margin expansion
Inventory control and inventory maintenance
Champion for change and engagement of your team

211

UK / I Inside Sales Manager Resume Examples & Samples

Ensure the volume of handoffs between Sales Development Reps and Territory Sales Reps are successful
Regularly report on team and individual results: pipeline, conversion rates, and billings attainment
Proven experience in successfully managing people to achieve performance goals within an inbound and outbound office-based sales team
Extensive and proven experience in sales, preferably in enterprise applications, with a proven track record of over-achievement of quota expectations
Prior inside sales experience a plus with a strong desire to be in technology sales
Experience of managing UK/I Territory

212

Inside Sales Manager Resume Examples & Samples

7 to 10 years’ of management experience
At least 5 years’ technical and/or sales experience with hardware and software products and services or very similar security industry experience
Managing change to support innovation and for organizational changes needed to improve the organization's effectiveness
Ability to establish focus to ensure that the department’s goals align with the strategic direction of the business
Strong leadership experience that develops, maintains and strengthen partnerships with others inside or outside the organization
Exceptional customer focus that demonstrates urgency for satisfying one's external and/or internal customers
Demonstrated analytical thinking ability by using a logical, systematic, sequential approach
An entrepreneurial approach that looks for and seizes profitable business opportunities through the leadership of the team
Experience fostering innovation to develop or support the introduction of new and improved products, processes, services or technologies
A results oriented attitude to focus on the desired result, setting challenging goals, focusing effort on the goals, and meeting or exceeding them
Excellent experience with Microsoft applications (Word, Excel, Outlook, PowerPoint)
Experience with sales tools and software (Salesforce, quoting tools, etc)

213

Senior Inside Sales Manager Resume Examples & Samples

Mentor, train, and coach representatives on prospecting, sales methodology, and closing
Plan sales programs to achieve key business objectives
Reach targeted sales goals through effective management of daily operations of the sales force, pipeline management, and accurate forecasting
Analyze various sales reports to plan sales and establish quotas
Establish the goals and objectives of your team, assign tasks, and review work
Participate in and close key opportunities with sales representatives
Meet with customers face to face in the field and coach representatives on deal strategy
5+ years of inside sales management experience, or basic management experience in a sales environment
Bachelor's degree or relevant training
Field experience carrying your own quota; understanding of sales methodology, big deal positioning, and closing
Experience managing sales groups to achieve goals; ability to distribute team's workload
Ability to interact with cross-functional teams, customers, and peer managers
Experience managing a team with responsibility for results, cost, methods, and staffing
Excellent communication skills, and the ability to translate business objectives into clear action items
Understanding of the company's vision and mission, with the ability to directly apply methods and plans to accomplish sales goals
Experience training, and coaching representatives on prospecting, lead process, and pipeline creation

214

DCG Inside Sales Manager Resume Examples & Samples

Develop SMB sales strategy and set aggressive goals to grow key opportunity areas
Ability to work in a matrixed environment
Coach and develop new sales reps on prospecting and acquisition sales cycles
Drive strategy to increase pipeline opportunities
Build complex sales strategy to ensure both long term and short term goals, objects and quotas are met

215

Senior Inside Sales Manager Resume Examples & Samples

Minimum seven (7) years of management experience, including managing sales teams (inside or outside)
Experience leading, coaching, and mentoring employees in a sales environment
Inside sales or call center sales experience
Prior experience working with sales training and field based sales teams
Must possess excellence analytical, problem-solving, organization and administrative skills
Proven leadership skills with demonstrated ability to lead large sales teams and manage performance
Knowledge and understanding of Diabetes and/or Durable Medical Equipment
Experience working with a large ERP such as SAP or Centricity
Demonstrated ability to establish exceptional customer relationships
Excellent verbal, interpersonal and communication skills. Demonstrated ability to effectively communicate with all levels of customers (both internal and external) as well as all levels of management

216

Inside Sales Manager Resume Examples & Samples

Successful Commercial Training or a comparable qualification, usually in the field of forwarding, transport or logistics
Excellent communication skills on all levels, spoken/oral and written, German (must), English (preferred) additional languages are welcome for our European and worldwide Expansion
Able to multi-task under minimal supervision in a fast-paced environment
Cross-Border-Thinking
Sovereign occur
Consistently target-, customer- and results-oriented
You are familiar with Salesforce
Minimum 2 years of experience in telesales/telemarketing
Experience in logistics sector of advantage
You have minimum a bachelor’s degree in business related field such as general management/ international business /Sales

217

Inside Sales Manager Resume Examples & Samples

Manage team of sales staff
Set sales goals, and establish training programs for the organization’s sales representatives
Set and monitor sales quotas
Advise the sales representatives on ways to improve their sales performance
Develop scripts
Analyze sales statistics
Monitor sales calls
Maintain reports
Generate numbers for company to determine if sales goals have been met
Hire, train, and lead sales representatives
Develop motivational material
Create prizes and other incentives for sales reps to meet their goal
Leadership Skills: Your job is to motivate your employees, working with them to set and meet sales goals. You will have to resolve conflicts and may oversee hiring your staff
Analytical Skills: You will take the sales numbers and analyze them to find weaknesses in the system, cost-saving opportunities and redundancies. Good analytical skills will help you set proper goals and determine pricing
Customer Service: You might need to speak with dissatisfied customers, or entertain high profile clients. Customer service skills will be necessary
Communication Skills: A big part of sales and leadership is communication. You will need to be a good listener and speaker, to help customers and employees understand your direction and recommendations
Business degree or related professional qualification
Experience in all aspects of planning and implementing sales strategy
Proven experience in customer relationship management
Knowledge of market research
Experience with software applications

218

Inside Sales Manager Resume Examples & Samples

Manage a professional sales team in a designated territory
Drive sales strategy and work with Account Executives to attain sales quotas
Manage Account Executive performance
Build a sales team (support recruitment, hiring, and training of new employees)
Accurate pipeline management
Exponential territory growth
Work with Marketing to effectively create brand awareness
Travel within region may be required

219

Pro Inside Sales Manager Resume Examples & Samples

40% - Provide leadership to the Pro inside sales business by driving sales growth and profitability through account relationships and building pipelines for targeted customers. Provides direction and guidance to team in all aspects of inside sales
30% - Understands the competitive environment and develops strategies to grow share with existing accounts for self and team
30% - Coach, teach and train inside sales team tin account management and relationship building
Proven Track record of leadership experience preferably in a sales organization
Effectively prioritizes multiple demands
Quickly grasps complex issues and initiates action for resolution
Proficiency in Microsoft Office (Word, Excel, Powerpoint, Outlook)
Ability to build effective, cross functional partnerships inside and outside the organization
Maintains in a professional manner at all times through excellent verbal and written skills with an emphasis on telephone skills

220

Inside Sales Manager Resume Examples & Samples

Recruit and direct a team of inside sales professionals, located primarily in a single location, responsible for supporting and augmenting the sales efforts of outside sales directors throughout North America
Manage the inside sales team to a specific set of sales goals focused on sales volume, customer penetration and product penetration
Establishes sales objectives by accurately forecasting monthly, quarterly and yearly objectives
Adjust team sales direction and targets as company sales priorities shift
Ensure that the team is consistently and thoroughly trained on company products and services, and corresponding correct sales techniques and strategies
Assess the strengths and weaknesses of the sales team and manage the sales program accordingly
Strong solutions based sales process and the ability to train new hires and seasoned sales people to follow the process
The ability to coach team members to improve sales techniques and exceed all goals. You must be able to demo and make sales for your sales team to demonstrate best practices
Previous 4+ experience in leading and managing an inside sales team
Correct acumen for the sale of marketing, distribution and business intelligence solutions in the e-commerce space
Track Record of superior performance metrics
Strong Familiarity with TravelClick Products
Presidents Club winner from past opportunities a plus
Excellent communication skills (written and oral)
Proficient with MS Word, MS PowerPoint, MS Excel and MS Outlook. Salesforce.com proficiency a plus

221

Inside Sales Manager Resume Examples & Samples

Own specific accounts/locations as assigned (ie. remote locations, B accounts which are on the ‘fringe’, or prospective B accounts). Manage all commercial aspects with the customer including relationship and regular contact with customer key stakeholders, managing and preparing offers, project contracts and quotations, leading price and contract negotiations, following up on current and potential opportunities and projects. Pro-actively address open customer issues, including quality issues, until appropriate closure
Penetrate new, assigned, ‘green field’ accounts or locations as identified by sales/marketing leadership
Sell the value propositions of TE’s products and services
Manages day-to-day departmental functions for all personnel
Perform Employee Performance Management reviews and sets individual goals for continuous employee improvements
Attend regular meetings and conference calls with the management team
Regular customer communications including site visits to handle a variety of customer sales or service issues, including taking orders, product returns and technical type issues such as proper connector applications and product options
Research, validate and approve product pricing and delivery timelines for customer orders
Interact with outside sales and business development teams to ensure continual market growth
Deliver extraordinary customer experience by technically advising customers on TE products, services and capabilities to best meet the needs of the Customer - drive design-in solutions and design wins
Grow and nurture customer relationships on every interaction that results in measurable Customer value and drives Sales, nurturing mid to long term opportunities through regular touch points until they are ready for sales engagement
Lead qualification and follow up of inbound leads received through various sources (including company web-site, sample system, social media channels, events and other sources)
Developing sales opportunities and assists in developing the pipeline for future sales activity through daily interactions
Outbound calling to establish new, high-quality opportunities with prospective customers and contacts
Offer custom technical solutions that benefit the customer
Communicate via various channels such as telephone, email and chat with customers and internal support areas including production, sales, engineering, logistics and others as necessary
Nurturing mid to long term opportunities through regular touch points until they are ready for sales engagement (may have assigned accounts)
Commit to being part of the solution when faced with a challenge
Liaise effectively with various internal business partners like Engineering and sales to resolve Customer inquiries and requests
React positively to changing business conditions by proving to be flexible and adaptable
The individual will also be responsible for Lead Management. The Inside sales rep is the key driver for Lead qualification, identifying customer needs and coordinating follow through by Inside sales rep or outside sales till successful closure
Sales effectiveness support – Inside sales rep will act as “extended hand” of the sales team members following up on administration actions, sample requests, escalations. Understanding of the TE internal organization and speed is the key
Promptly and efficiently handle all inbound leads - make contact with all hot leads within 24 hours and all other leads within 1 week
Qualify or disqualify all leads, using consultative selling techniques to uncover the customer needs and opportunities
Determine whether to retain ownership or stage for handoff to outside sales (either direct or channel) ensuring follow through to a closure
Excellent relationship and communication skills
A passion for serving and helping customers
Strong selling, presentation and negotiation skills
Ability to work to deadlines and challenging targets
Ability to identify and pursue new business opportunities in line with business plans

222

Inside Sales Manager Resume Examples & Samples

Research and develop a defined book of business within an assigned territory, as well as develop new accounts in the following industry segments: Industrial, Welding, Safety, Oilfield & Pipeline, Construction, Janitorial, Material Handling, Rental, PVF, HVAC, Electrical, Plumbing, Integrated Suppliers
High School Diploma or GED, Bachelors Degree highly preferred
Knowledge of master distributor business model#LI-DNP

223

Inside Sales Manager Resume Examples & Samples

Development of specific performance expectations for individual Inside Sales team
Development of performance milestones that drive bonus compensations (while working directly with Inside Sales Consultants)
Completing and documenting performance reviews for each Inside Sales team (minimum 2 per year)
Developing criteria (which is to be approved by the branch manager) to be used in hiring additional staff (when necessary)
Providing day to day supervision for Inside Sales team, assuring desired performance standards are maintained
Developing strategies with Inside Sales staff to increase cash sales business
Responsible for making adjustments to display areas as needed to target identified products and support strategies to increase cash sales
Developing a strong focus on Customer Service with Inside Sales group, utilizing a collaborative
Leadership style that supports the theme of high quality service
Strengthening the coordination, communication and collaboration between Inside Sales and Outside Sales, resulting in improved Customer Service
Work with both the Outside and Inside Sales groups to maintain an accurate, current estimate of upcoming business, broken down by specific products
Assure optimum pricing from vendors by utilizing accurate forecasts of upcoming sales
Maintain adequate inventory for highly desirable items at all times
Work with Branch Manager and Purchasing to assure Residential Roofing Product classification achieves ROI requirements established by the Regional Management
Establish computer pricing for Tier II & III Residential Roofing Products, keeping price overrides at or below the minimum specified by Regional Management
Monitor and provides guidance to Inside Sales Consultants regarding Tier I product pricing
Assure OHGT items are sold by developing enticing promotions to move these products
Maintain a minimum level of OHGT and OMG Residential Roofing Products on site (acceptable to the Regional Manager)
Supervise and direct presentation of products in the Branch Showroom in support of specified Branch market development strategies
Monitor Branch Showroom housekeeping standards and housekeeping of the Inside Sales area, providing coaching as required
Meet regularly with Inside Sales and Outside Sales functions to clearly specify anticipated upcoming needs for Residential Roofing Products
Regularly communicate with Purchasing and Operations regarding Residential Roofing Product requirements
Negotiate with vendors (after coordinating with Branch Manager, Regional Manager and Purchasing)
Monitor daily GPTA & GPTT for Residential Roofing Products
Needs to demonstrate well-honed sales skills
Must understand the nuances of customer relations
Must be able to handle multiple tasks at once while maintaining control and perspective of each
Must be able to learn and retain vast amounts of product information
Must be able to lead a team of sales professionals to their goals
Must possess math and accounting skills
Sales experience (in the building products industry)
Managerial experience in a team-based environment
Experience in multitasking
Experience in general accounting practices
Experience in inter-personal employee relations (reviews, goal setting, etc.)

224

Txdot Project Inside Sales Manager Resume Examples & Samples

7-10 years of experience managing and developing complex proposals, presentations, and related sales or business development deliverables
Sales and marketing leadership experience in the engineering, and/or construction industries
Advanced English writing, editing and proofreading skills, with an eye towards sales messaging, themes, proposal aesthetics, and content
Previous experience and success with increasing proposal development and production efficiency, particularly as it relates to lowering the costs of sales efforts while maintaining or increasing the win rate
Strong leadership qualities; able to manage and direct pursuit teams, help drive the sales process, and coordinate/negotiate with teams both in person and remotely
Ability to lead a pursuit team, establish and communicate a plan, motivate the team, connect the dots within a company to offer solutions, and produce high quality outcomes

225

Gccs Inside Sales Manager Resume Examples & Samples

Focus on developing relationships with customers in Dell's Global 500 sales segment (Fortune 500 and similar organizations)
Responsible for partnering with your Field counterparts, creating strategic account plans, and executing as a team in order to sell the full catalog of products and services via telephone and in some cases, face to face
Contributes to standards around which others will operate
Establishes and influences operating policies

226

Senior Inside Sales Manager Resume Examples & Samples

Proven track record of creating high quality, compelling sales deliverables
Leadership skills with the ability to work across geographies and to interface directly with executive level leaders within CH2M
Ability to learn how our teams operate and complete projects in Alaska. A technical background in delivering or managing projects is considered a positive but not required
Successful track record of being innovative and bringing differentiated solutions to clients

227

Inside Sales Manager Resume Examples & Samples

Lead a team of Inside Sales Representatives to over-achieve a revenue quota
Provide daily 1:1 coaching with the Inside Sales Executives to create a high performance sales organisation among best in class for the industry
Partner with field based regional sales directors and account executives to ensure alignment, set expectations, and identify and close new opportunities. Also identify areas of operational improvement
Coach the Inside sales Representatives to set goals, plan activities, and achieve “operational excellence” with respect to the use of Salesforce CRM
Conduct bi-weekly team development meetings and daily team huddles on execution
Has the ability to develop strategy of market penetration, working closely with Field Marketing, the Director of Inside Sales and the field leadership
Exercise stewardship of Qlik’s prospect and customer database and build relationships with executive sponsors in our client and partner base
Partner with the Reseller Managers and Director of the Reseller Partners to help strengthen Qlik’s partner channel
Executive sponsorship on strategic sales opportunities
Weekly forecasting using the Customer Centric Selling methodology
Provide accurate revenue forecasts to the business and the Hub Director
Experience of working with the Italy region and Italy Partner ecosystems
Independent working and decision making skills
High energy, results oriented, self-motivated/self-reliant, team player
Ability to mentor team members through an end to end sale
Good forecasting skills
Ability to successfully influence team members, peers and senior leadership
MBA preferable
Or Relevant experiences in solution selling, B2B, Software companies
Track record of building and driving consistent, high performing Sales organizations
Familiar with Sales 2.0 technologies such as LeadLander, Marketo, DataHug
Track record of consistent quota attainment and carrying / managing complex sales cycles over the phone
Experience with customer centric selling or solution selling
Mobility - up to 10% travel time required
LI-GA

228

Inside Sales Manager Resume Examples & Samples

Work in a collaborative, cross-functional team environment to help win strategic projects and help deliver the resources and capabilities of CH2M
Actively engage with the pursuit team on sales process discipline, budget estimation and management, win strategy and proposal development, interviews, and presentations
Develop and implement plans to respond to client requests for proposals, presentations, and other information
Lead proposal and presentation teams for a variety of pursuit types and sizes, geared to the specific requirements of the client
10+ years of experience managing and developing proposals, presentations, and related sales or business development deliverables
Advanced English writing, editing and proofreading skills, familiarity with technical writing, with an eye towards sales messaging, themes, proposal aesthetics, and content

229

Industrial Inside Sales Manager Resume Examples & Samples

Exceed team sales and profitability targets
Monitor the sales team’s performance, evaluate and implement changes to ensure the team’s continual success
Partner with the Vice President of Sales to manage budget and develop the initiatives to ensure all revenue, profit and service goals are achieved
Oversee resource planning, reporting, territories, incentives and communications for the assigned team
Participate in client interactions to ensure cross-training, customer satisfaction and management involvement regularly
Create and implement a program to grow our house account business
Create and leverage marketing programs to drive new product volume
Document key service requirements for our top accounts
Actively engage in customer satisfaction issues
Conduct one-on-one reviews with sales reps to access performance, provide guidance and identify development needs
Conduct annual performance reviews to advance our performance management culture
Work closely with the training and development manager to develop an ongoing competency program for the Inside Sales Team
Collaborate with marketing, credit, IT, purchasing, operations and outside sales to facilitate new programs, messages, campaigns and offerings
Set an example for Inside Sales Representatives in areas of personal character, commitment, organizational and selling skills, and work habits
5 -7 years of Industry Experience – Primarily in sales or business management

230

Senior Inside Sales Manager Resume Examples & Samples

Extensive experience in Client Account Relationship Management/Sales
A background in the Electronics, Life Sciences or Pharma industries
Ability to learn how our teams operate and complete projects in Europe. A technical background in delivering or managing projects is considered a positive but not required

231

Inside Sales Manager Resume Examples & Samples

Maintain open line of communication with the active field staff and clients with appropriate follow-up in order to re-engage for future opportunities
Build pipeline and database of qualified per diem nurse candidates by prospecting strategically on a daily and weekly basis using system databases and cultivating relationships in order to capture as many potential candidates as possible via phone and email
Initiate and manage email campaigns to generate market demand, using database prospecting reports and content templates, in order to promote AMN opportunities and increase response rate
Provide recommendations to leadership on programs that target an expanded supply base in order to capture and convert an increased volume of candidates
Maintain nurse candidate database with accurate contact information, qualifications, quality services documentation and selling points
Consult with clinicians on current situation and ideal situation, probing for unspoken needs using a consultative selling style in order to gain commitment to take urgent action on the available opportunities
Leverage industry expertise by referencing local and national healthcare staffing trends to gain credibility and influence in order to identify more sales opportunities
3 years sales experience in inside sales or customer service industries
Previous leadership/supervisory experience leading a sales team
One (1) year of sales or recruiting experience, preferably in the staffing or clinical industry
Experience in recruiting, interviewing, qualifying and selecting applicants for various positions and in supervising and managing employees

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