Knowledge Manager Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the knowledge manager job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies

Tailor your resume & cover letter with wording that best fits for each job you apply

Resume Builder

Create a Resume in Minutes with Professional Resume Templates

CHOOSE THE BEST TEMPLATE - Choose from 15 Leading Templates. No need to think about design details.

USE PRE-WRITTEN BULLET POINTS - Select from thousands of pre-written bullet points.

SAVE YOUR DOCUMENTS IN PDF FILES - Instantly download in PDF format or share a custom link.

Create a Resume in Minutes

E Graham

Eva

Graham

781 Baylee Square

San Francisco

+1 (555) 493 4766

781 Baylee Square

San Francisco

Phone

p +1 (555) 493 4766

Experience Experience

Los Angeles, CA

Knowledge Manager

Los Angeles, CA

Larkin LLC

Los Angeles, CA

Knowledge Manager

Develop, manage, and implement an educational program to improve KM capabilities
Work closely with the members of IT and the business to design and implement report development within Sales Force to support Knowledge Management strategies
Works with various work streams to develop the GSS CRB role (ie CRM, CFT and Broking Transformation)
To support the development, implementation and in-life management of work instructions and procedures
Manage the current knowledge management practices and improve them
Document Management including the management of a library of documents and templates
Work closely with our internal IT teams to ensure consistent technology support, upgrades and overall site improvement

Phoenix, AZ

Senior Knowledge Manager

Phoenix, AZ

Moore-Swaniawski

Phoenix, AZ

Senior Knowledge Manager

Produce KM Strategy and Implementation Guide to assist JTF-GTMO J2 leadership in defining and establishing KM objectives, goals, functions, and tasks
Provide internal training and consulting on KM concepts and methodologies
Prompt for, and facilitate, 'Learning Before Doing' for all significant projects
Prompt for, and facilitate, the sharing of knowledge while doing the work
Create and execute JTF-GTMO J2 senior leader and personnel onboarding processes
Produce KM training materials
Conduct executive-level training, interviews, and information sessions

present

New York, NY

Senior Global Knowledge Manager

New York, NY

Dickens-Schowalter

present

New York, NY

Senior Global Knowledge Manager

present

Oversee Knowledge Help team, including recruitment, performance management, learning & development, resource management, counseling and coaching
Oversee Knowledge team, including recruitment, performance management, learning & development, resource management, counseling and coaching
Develops and manages the execution of the Knowledge strategy based on the firm’s vision, knowledge solutions and tools
Supports Hubs Career development initiative and helps leadership team to build effective development & succession plans
Guides process improvement efforts by assessing risks and applying innovative problem-solving techniques
Represents Hub in WW initiatives
Adept at managing conflict toward resolution

Education Education

Bachelor’s Degree in Innovation

Brigham Young University

Bachelor’s Degree in Innovation

Skills Skills

Excellent customer service orientation and knowledge of applicable best practices, policies, and procedures
Strong executive presence - able to interact with senior level executives and build and maintain strong, trust-based and credible relationships
Self-motivated with the demonstrated ability to work autonomously as well as with a team to troubleshoot problems independently and quickly resolve issues
Robust understanding of all firm and Knowledge services; ability to articulate the value they bring to the business
Strong attention to detail
Self-starter, resourceful and able to participate in a highly collaborative, team-oriented environment
Demonstrates excellent professional presence and business acumen
Proficiency in SharePoint, Word, Excel, PowerPoint and Outlook. Predisposition to understand technology quickly
Strong understanding, extensive usage and some experience managing knowledge management process and tool capabilities including
Strong understanding, extensive usage and some experience managing knowledge management people, process and tool capabilities including

Create a Resume in Minutes

15 Knowledge Manager resume templates

Read our complete resume writing guides

Knowledge Manager Resume Examples & Samples

Build strong relationships within assigned accounts and be viewed as a helpful/valuable member of the account teams, understanding the account and taking an opportunity-based diagnostic approach to understand the account strategy
Understand the business vision and participate in key account planning activities
Understand the sector and service line knowledge plans
Manage knowledge activity communication and reporting to account and sector leadership as appropriate
Share hot topics and trends, uncovered at the account level, across the sector in a way that can benefit a broader audience
Raise awareness and use of internal and external knowledge tools and resources
Understand firm revenue opportunities across the business; begin to link knowledge to such opportunities
Extensive Knowledge management experience
Big 4 background preferable
Robust understanding of all firm and Knowledge services; ability to articulate the value they bring to the business
Strong executive presence; able to interact with internal and external stakeholders at all levels
Strong leadership and relationship skills are required, including delegating, coaching, and defining expectations; effective at virtual team building
Advanced skills in Word, Excel, PowerPoint
Professional, confident, credible and an enthusiastic team player

Knowledge Manager Resume Examples & Samples

5 to 7 years of related experience
Solid knowledge of Lean process improvement methodology
Solid knowledge of process and/or project management
Good change leadership skills
Service and relationship management skills
Good coaching, mentoring and training skills
Strong process-writing skills

Knowledge Manager Resume Examples & Samples

An advanced degree in a related discipline or five years or more relevant professional experience
Professional service experience or client-serving experience
Strong executive presence; able to interact with stakeholders at all levels
Relationship skills along with coaching and defining expectations
Project management experience; ownership for delivering projects with a high degree of autonomy
Experience with tools (in particular SharePoint) and use of social tools to enable people to people connectivity desirable
Advanced skills in Word, PowerPoint, Excel and excellent verbal and written communications skills
Knowledge of Government & Public Sector strongly preferred (ideally exposure with World Bank and US Government)

Knowledge Manager Resume Examples & Samples

Develop and execute firm wide knowledge sharing processes and procedures, in particular related to document and content management through our SharePoint-based Intranet site
Partner with Corporate Communications and other internal teams to develop and deliver daily content updates through our Intranet site; proactively reach out for content updates from key stakeholders
Help create and refine our firm’s overall content delivery strategy, with a focus on digital communications
Develop, manage, and implement an educational program to improve KM capabilities
Conduct consultations, training, and presentations to varied audiences while promoting and providing technical support for collaborative tools
Work closely with our internal IT teams to ensure consistent technology support, upgrades and overall site improvement
Manage and update other digital communication vehicles, including our employee onboarding microsite
Act as a resource and subject matter expert for knowledge sharing best practices and technology support / troubleshooting (SharePoint)
5+ years of experience, at least 4 spent working in Knowledge or Information Management
4+ years of experience with IT systems, including desktop applications, collaborative systems, content management systems, and SharePoint 2010 or 2013
Experience with promoting and providing technical support for collaborative tools
Experience with business process management, workflow, and life cycle management
Experience with marketing a user strategy to drive usage for large organizations
Ability to work across functions and at all levels of the organization to collaborate and help influence action
Comfortable working well autonomously and within teams
Able to manage multiple projects and deliver high quality work under tight timelines
Adobe Photoshop and InDesign (or other design suite) experience a plus
Bachelor’s degree in related fields
Professional services experience and consulting industry related experience preferred

Knowledge Manager Resume Examples & Samples

Ongoing evaluation of knowledge value to account, objective maturity assessment of the account and its fit in the program, provide recommendations for account service opportunities
Oversee performance measurement against key performance indicators for the AKE community; accountable for the outcome, interpretation and subsequent presentation of these measurements to the Global Sector Knowledge Leader and other key stakeholders
Participate in a peer review process within the AKE community to enable delivery of high-quality service and a globally consistent approach to account enablement
An advanced degree or equivalent experience, preferred, in an account executive or knowledge management role
Approximately 8-10 years of relevant experience
Willingness to travel globally
Experience with knowledge management tools and techniques
Professional service industry experience or client-serving experience

Knowledge Manager Resume Examples & Samples

Experience working for a life sciences (i.e. biotechnology, pharmaceutical, medical device) company or within a life sciences-focused professional services organization
Excellent verbal and written communication skills – including ability to display a range of communication approaches for diverse community needs
Confident, credible and enthusiastic team player
Knowledge of the Life Sciences industry an advantage but not critical
Understanding of the use of social tools in an enterprise environment required; experience would be an advantage

Knowledge Manager Resume Examples & Samples

You will be involved in Manage Knowledge Transfer during Transition/ Re Transition as per Business requirement
Approve/Reject all account-specific access requests (IBM and Customer) to KB . Approve / reject the KM read / write access of the account and request New Read/Write access for the users as required
To define a Knowledge Management Strategy for the Business
To efficiently and effectively implement KM Strategy and to perform the new KM processes
Establish a feedback mechanism from Business Stakeholders to improve Knowledge base , standardize Processes & practices
Measure and analyze the impact of Knowledge Management on Business
Establish a constant Review mechanism on KB
Define & implement systematic processes to better access, filter, analyze, synthesis, accumulate, store, communicate and apply knowledge
Review and approve Change Management for Scope change or scope addition
Responsible for harvesting knowledge, ideas and transform them to strength Knowledge management database & dissemination
To analyze and support on Knowledge Management needs for critical situations accounts
To maintain constructive & collaborative work relationships with stakeholders
To guide and supervise team of Knowledge Writers
Coordinate with Business Stakeholders to identify opportunities to transition more work on Service Desk
Proven verbal and written communication skills
Should be open to work in shifts along with the team in customer business time
Must have ability to work with a team with willingness to learn and drive to achieve
3+ Years
At least 3 years experience in Technical skills

Knowledge Manager Resume Examples & Samples

Self-Service: Use knowledge management frameworks to reduce push support content to customers, reducing the need to contact our Service Desk, improving employee productivity and reducing the cost to support a service
Communications Strategies: Develop communications plans to drive adoption, awareness and acceptance of new products and services using multiple delivery vehicles from digital signage, to product demos, newsletters, microsites, and contests to enable customers to consume a new service
Training: Build training programs for internal support staff as well as employees to support new service rollouts and existing services
IT Service Management: Create a scalable framework to manage interconnected processes such as incident management, request fulfillment, knowledge management, change management, asset management, to support our customers
Ability to organize complex information in easy-to-understand documents, tutorials, and reference material
Independently check accuracy of content by referencing a variety of sources prior to publication
Adhere to established design, writing, and graphics standards and style
BS in Information Technology Management or similar degree program
5+ years experience with information or intelligence databases and technologies
Solid understanding and experience in content methodologies: information structure, organization, and content group
Illustration and graphic experience (Photoshop, Illustrator)
BA in Journalism, Marketing, or Information Systems
Media development experience for the creation of videos (training, marketing)

Knowledge Manager Resume Examples & Samples

Ensure that practice members are current with all global private equity market developments and critical functional developments
Assist with production of business development and client presentations
Utilize all available information resources to position the practice as experts in private equity market intelligence, including critical sector-relevant developments
Identify/anticipate emerging trends in private equity talent and any major sector-relevant developments, through aggregation/analysis of key data
Compile, organize and distribute competitor market share information
Participate as a key member in developing global white papers and other relevant thought leadership
Leverage market intelligence projects to develop and strengthen relationships with key media outlets
Drive continuous review and enhancement of all practice marketing and client interface materials
Develop and serve as a member of the Private Equity Strategic Initiatives Steering Committee, helping to develop and drive strategic initiatives within the practice
Provide input to and support Practice Leader in definition, execution and communication of practice strategy
Perform other tasks as necessary
Undergraduate Degree in business, economics, finance, accounting and/or data management
5-8 years of business experience working in a professional organization
Broad understanding of global business and strategic thinking skills
Comfortable working with large amounts of data, discerning accuracy of data from other parties, identifying trends from data, and graphically presenting findings
Graduate Degree in business or economics
Private equity, talent management and/or executive search experience

Knowledge Manager Resume Examples & Samples

Ongoing evaluation of knowledge value to programs and accounts, objective maturity assessment of the account and its fit in the program, provide recommendations for program and account service opportunities
Strong leadership and relationship skills are required, including delegating, coaching, negotiating, and defining expectations; effective at virtual team building
Robust understanding of the oil and gas industry, the value chain, major players, key business imperatives, and global interdependencies
Oversee performance measurement against key performance indicators for the KM/AKE community; accountable for the outcome, interpretation and subsequent presentation of these measurements to the Global Sector Knowledge Leader and other key stakeholders
Participate in a peer review process within the KM/AKE community to enable delivery of high-quality service and a globally consistent approach to account enablement

Senior Global Knowledge Manager Resume Examples & Samples

Develops and manages the execution of the Knowledge Help strategy based on the firm’s vision, knowledge solutions and tools
Delivers a globally consistent Knowledge Help service offering by embedding consistent procedures, guidelines and standards that are implemented across our hub teams
Analyzes usage behaviors to identify trends and uses this data to further enhance processes, service offerings, customer service and determine future actions as needed
Works collaboratively with IT to locally manage technical vs. knowledge enquiries to ensure quality customer service through the seamless transition of enquiries and reduced duplication
As a leader within the Deployment Hub & Knowledge Help team, actively participates and contributes to the overall strategy of this global function to deliver measurable business results
Establishes product support model documentation based on good understanding of internal and external knowledge solutions and third party external sources, including defining the triage process with external vendors and internal stakeholders
Guides process improvement efforts by assessing risks and applying innovative problem-solving techniques
Establishes and administers the annual budget and manages expenditures
Manages an international team
Accountable for managing, collaborating, influencing and achieving results across hubs and time zones, and with diverse teams and working styles

TAS Knowledge Manager Resume Examples & Samples

Use a deep understanding of mergers, acquisitions, and corporate transactions to propose knowledge initiatives and design solutions for the service line: l
Prioritize and deliver against agreed strategic TAS business objectives, including insights on sub-service line knowledge needs as appropriate
Support the TAS implementation of the firm-wide knowledge infrastructure, using firm standard architecture and technologies, to develop home sites and communities that align broader context of business priorities with content strategy (working closely with the assigned content advisor and community implementation lead)
Build a network of relationships in the sub-service line across different ranks and countries
Together with respective business leaders, help to convene or transactions specialists to facilitate dialogue and to advance and extract relevant knowledge, ensuring that innovative ideas, good practices and lessons learned from pursuits and engagements are shared across and beyond the service line
Drive knowledge awareness and deployment activities within TAS to engage and educate client-serving practitioners on available knowledge content and resources, help build a knowledge sharing culture
Drive the execution of the TAS content strategy to ensure re-usable collateral is captured, co-created or curated, surfaced and proactively distributed to practitioners, including knowledge assets such as credentials, insights, or thought leadership account activity
Assign responsibilities and coordinate content and insight harvesting from engagements and pursuits
Provide on-demand support for specific transactions-related engagements or pursuits (first alerts), leveraging insights and information from multiple sources, including other engagements as well as third party sources
Ongoing evaluation of knowledge value to the TAS service line
Objective maturity assessment of the corporate transactions space to provide recommendations for additional enhancements
Engage key stakeholders and deliver effective change and progress the community’s knowledge culture
Identify opportunities to achieve a step change advancement of the community’s accessible knowledge
Demonstrated understanding and relevant experience in corporate transactions including, mergers, acquisitions, divestitures and transaction integration
Good understanding of knowledge infrastructure and relevant transaction-specific technology solutions to facilitate stakeholder discussions and identify expert resources to bring to discussions when needed

Knowledge Manager Resume Examples & Samples

Based on a deep understanding of the business agenda and emerging needs of the Health sector, propose knowledge initiatives and design solutions to the sector leadership that are relevant and commercially impactful
Prioritize and deliver against business agreed strategic objectives defined within the sector integrated knowledge plan, including insights on sub-sector knowledge needs as appropriate
Support implementation of the sector’s knowledge infrastructure, using firm standard architecture and technologies, to develop home sites and communities that align broader context of business priorities with content strategy (working closely with the assigned content advisor and community implementation lead)
Build a network of relationships in the sub-sector across different ranks and countries, including Knowledge Champions and key experts
Together with respective business leaders, help to convene the sector’s specialists to facilitate dialogue and to advance and extract relevant knowledge, ensuring that innovative ideas, good practices and lessons learned from pursuits and engagements are shared across and beyond the sector
Drive knowledge awareness and adoption activities within the community to engage and educate Health sector practitioners on available knowledge content and resources, help build a knowledge sharing culture
Drive the execution of the sector’s content strategy to ensure re-usable collateral is captured, co-created or curated, surfaced and proactively distributed to practitioners, including knowledge assets such as credentials, ‘Why EY’ decks, or account activity
Lead the knowledge support for sector or SL-specific solutions aligned to market and regulatory developments (e.g. content curation, lessons learned transfer, awareness etc.)
Provide on-demand support for specific Health engagements or pursuits (first alerts), leveraging insights and information from multiple sources, including other engagements as well as third party sources
Ongoing evaluation of knowledge value to the Health sector
Objective maturity assessment of the sector to provide recommendations for additional enhancements
Demonstrated understanding and relevant experience in the Health sector
Good understanding of knowledge infrastructure and relevant sector-specific technology solutions to facilitate stakeholder discussions and identify expert resources to bring to discussions when needed
5 – 7 years of knowledge management or equivalent experience
Two or more relevant experience in the Health or related sectors
Experience with key knowledge management concepts, tools and techniques (e.g. community facilitation, after action reviews) and or comparable experience

Knowledge Manager Resume Examples & Samples

Prioritize and deliver against business agreed strategic objectives defined within the domain integrated knowledge plan, including insights on sub-domain knowledge needs as appropriate
Drive the execution of the domain’s content strategy to ensure re-usable collateral is captured, co-created or curated, surfaced and proactively distributed to practitioners, including knowledge assets such as credentials, ‘Why EY’ decks, or account activity
Demonstrated understanding and relevant experience in Media and Enyertainment (service line, sector, or geography)
May lead functional and project teams
10 to 12 years of Knowledge management or equivalent experience
Five to ten years or more relevant domain experience

Knowledge Manager Resume Examples & Samples

Based on a deep understanding of the business agenda and emerging needs of the sub-domain community of practitioners (e.g. sub-service line, sub-sector or geography), propose knowledge initiatives and design solutions to Assurance leadership that are relevant and commercially impactful
Prioritize and deliver against business agreed strategic objectives defined within the Assurance integrated knowledge plan, including insights on sub-domain knowledge needs as appropriate
Support implementation of the Assurance’s knowledge infrastructure, using firm standard architecture and technologies, to develop home sites and communities that align broader context of business priorities with content strategy (working closely with the assigned content advisor and community implementation lead)
Demonstrated understanding and relevant experience in Assurance (Any sub service line)
Five to ten years or more relevant Assurance experience

Domain Knowledge Manager Resume Examples & Samples

Based on a deep understanding of the business agenda and emerging needs of the sub-domain community of practitioners (e.g. sub-service line, sub-sector or geography), propose knowledge initiatives and design solutions to the domain leadership that are relevant and commercially impactful
Support implementation of the domain’s knowledge infrastructure, using firm standard architecture and technologies, to develop home sites and communities that align broader context of business priorities with content strategy (working closely with the assigned content advisor and community implementation lead)
Build a network of relationships in the sub-domain across different ranks and countries, including Knowledge Champions and key experts
Support the development of service line sector learning to support growth and sector specialization of our people integrating knowledge behaviours and core curriculum
Ongoing evaluation of knowledge value to the domain
Good understanding of knowledge infrastructure and relevant domain-specific technology solutions to facilitate stakeholder discussions and identify expert resources to bring to discussions when needed
Consultative mindset and integrated teaming approach to service delivery
Advanced skills in Word, Excel, PowerPoint and SharePoint
Demonstrable knowledge management or equivalent experience
Professional service industry experience or client-serving experience strongly preferred

Knowledge Manager Resume Examples & Samples

Improve business performance through the development of a state of the-art knowledge management (“KM”) system to ensure all parts of CNNIC have access to key assets to enable teams to deliver to their commercial targets
Create clear and easy to understand processes for knowledge capture and sharing of information that is relevant, timely and effective
Review and respond expediently to requests from frontline commercial teams ensuring that requirements are driving the right behaviors and communicated to stakeholders in a timely manner
Incorporate KM into day to day activities and culture with the focus of continuous improvement

Knowledge Manager Resume Examples & Samples

Good knowledge of banking products and process
Good knolwledge of the personal and commercial lending
Strong knowledge and understanding of the business unit’s key products and services, processes and controls

Knowledge Manager Life Sciences Resume Examples & Samples

A graduate degree or equivalent work experience
Excellent project management skills and ability to get things done in a fast-paced environment with a diverse group of stakeholders and interested parties
Experience of managing projects or teams involving geographically dispersed professionals would be an advantage
Ability to adapt to a constantly changing and growing business environment and to work effectively in a global environment
Experience of a professional service firm or client serving experience is an advantage
Knowledge of the LS industry an advantage but not critical

Knowledge Manager Resume Examples & Samples

Execution and coordination of the Knowledge Management Process tasks in adherence with global and local requirements,
Managing Knowledge Requests / feedback to the appropriate SME teams in accordance with established policy,
Maintaining the list of knowledge approvers and the review process for this,
Verifying the completeness, integrity and ensuring quality of information collected to conduct daily operations,
Verifying the completeness, integrity and ensuring quality of information documented and presented to customer in KM records,
Ensuring that quality of the information collected and documented meet customer expectations,
Identifying and implementing changes to the process as well as communicating new and changed policies,
Providing knowledge request status as requested in line with targets requested by customer,
Identifying exceptions and deviations, as well as management of these situations,
Verifying that standards and procedures are being followed,
Facilitating resource commitment to the process and allocation of the resources,
Establishing measurements and targets to improve process effectiveness and efficiency,
Creating, analyzing and distributing process reports, measurements and metrics to all stakeholders,
Acting as the focal for process, communicating with customer when necessary,
Facilitating the resolution of issues with items not complying with the process,
Following the defined escalation path when needed, as defined in the escalation policy,
Assisting in the auditing of the process for compliance with documented procedures
Minimum 2 years of Change/Incident/Problem/Knowledge Management experience,
General understanding of IT environments as well as IT services,
Excellent English both written and verbal,
Strong influencing and relationship management skills,
Proven communication skills with multiple levels of an organization,
Experience in using and/or understanding any IPC tools (experience in SCCD would be an advantage),
Understanding basics of ITIL Service Management framework (ITIL Foundation Certificate nice to have),
Ability to associate and control information from multiple sources, great analytical thinking,
Motivated self-starter, with a keen interest in developing and implementing the best practice
Experience working with and/or managing virtual collaboration tools

Global Senior Knowledge Manager Resume Examples & Samples

Collaborate with EY Knowledge domain teams to advise on, identify and implement content priorities that support service line, sector and market strategies; co-develop content plan and lead the execution of content activities across the Content Management function
Bring content methods / standards to Knowledge Managers and Knowledge Leaders to ensure consistent content strategy approach; share best practices
Input into and create the program/charter of content management projects for the fiscal year, aligned to the domain integrated knowledge plans as appropriate
Work closely with domain knowledge teams to identify content needs, analyze gaps, and determine content priorities; support domain teams by liaising with key business stakeholders, where appropriate, around content execution activities
Collaborate with other domain Content Management teams to ensure the pipeline of content management projects is maintained; direct the Content Advisors and Producers to enable execution of content management projects as per agreed priorities/timelines
Oversee and manage particular EY Knowledge program(s), liaising with appropriate functions and other business units within the firm
Recommend courses of action and manage relationships for positive progress, identify ambiguities with reported problems and proactively prescribe solutions
Responsible for all aspects of a content program’s implementation from start to finish, ensuring respective deadlines are met and that deliverables are of appropriate quality
Articulate complex content and technological concepts and issues in clear terms; anticipate and communicate ramifications of decisions and issues to stakeholders
Manage the content collection for the domain / stakeholder and ensure content is optimized and findable within the firm and in line with established processes and quality standards
Deliver seamless content experience across Home Sites / Endorsed Community Sites and Discover (e.g. method cards) through curation, editorial and publishing activities
Support domain knowledge harvesting campaigns, harvest master, and optimize submissions for abstracts, titles, and metadata
Manage content migration execution (transition from legacy)
Direct staff members directly or indirectly in the improvement, implementation and support of knowledge content to meet stakeholders’ business requirements
Manage a team of people located in various geographies
Design and provide input into content management standards, processes, etc
Share knowledge and best practices across the team to support a knowledge sharing culture
Applies judgment in tailoring methodologies, processes and practices to specific requirements of products/services
Understands the firm’s go-to-market strategy and service delivery models, how core business services support the service lines, and how knowledge enables exceptional client service and high performing teams
Able to work independently with minimal guidance and solves problems of medium complexity
Provides informal guidance to and acts as a resource for colleagues with less experience
Works independently, and anticipates and solves unique, complex content management issues with broad impact
Directs a globally dispersed team of functional specialists including setting clear priorities, recruitment, performance management, resource management, counseling and coaching
Defines team member roles and job responsibilities, action plans and deliverables, assesses learning and development needs and sets development plans that enable our people to excel

Knowledge Manager Resume Examples & Samples

Report on effectiveness of communications activities and plans
Align KS with DTT Communications competencies, processes, and standards
Identify opportunities to leverage messages or best practices in other Business Units to improve content, quality and time to market for communications deliverable
Share KS communications best practices, content with peers to identify, promote best practice sharing and maximize opportunities to reduce redundant messaging across organizations
Recommend specific strategies and tactics to improve the pace of change, adoption of target behaviors and / or engagement
Education (degree): Bachelor’s Degree
Other (Explain): BA/BS in communications, business administration or related fields required
Years of Experience: 5-7
Other (Explain): At least 5 years’ experience in organizational communications or client service, with at least two years of project or role-based experience working closely with senior / executive leaders
Advanced generalist organizational communications skills and experience, including project- or role-based experience with internal communications and at least two of the following: Public relations, communications measurement, internet / intranet development tools or social media implementation
Strong writing and editing skills, with an emphasis on quickly developing high quality content for use in online communications. Writing samples will be requested as part of the interview process
Advanced skills working with Microsoft Office applications required
Hands-on experience with one or more internet/intranet content management tools required
Ability to create and report on the success of a communications activity or plan using a systematic approach to communications measurement
Strong presentation skills, with experience in persuasive speaking and managing action plans with senior teammates
Demonstrated experience with global or multinational communications projects in a fast-paced environment. At least one year of experience working as a member of virtual teams. Leadership experience with virtual teams preferred
Strong understanding of Deloitte Touche Tohmatsu operating environment OR successful experience working in a comparable global professional services organization preferred
Preference in hiring given to candidates with examples of published, juried or otherwise assessed / reviewed work, such as recipients of IABC / PRSA / STC awards or current IABC Accredited Business Communicators (ABC)

Knowledge Manager Resume Examples & Samples

Act as trusted independent advisor and knowledge management specialist by providing objective, practical and relevant ideas, insights, and advice. Collaborate with stakeholders and business practices to define a clear strategy and approach for knowledge-sharing that achieves efficiency for client sales and delivery
Cultivate consulting’s knowledge sharing culture in the assigned global practice/business area and across the member firm network
Fully understand the enterprise knowledge services and technology capabilities in order to incorporate the global KM system, tools and processes when appropriate for the business solution. Contribute to deployment and change management activities within the practice/business area that drive adoption of knowledge-sharing solutions
Responsible for development and execution of work plans, timelines, milestones and key measures for deliverables of assigned projects and knowledge-sharing program, coordinating with other knowledge programs and Country Knowledge Managers, where required, to ensure alignment and integration
Review & respond to user inquiries escalated from the first-level support centers to connect client/service professionals to the right people and online resources. Monitor quality of first-level feedback responses and provide guidance to improve future responses
Develop knowledge maps for consulting business practices to identify opportunities for effective knowledge sharing. Manage, in coordination with the business, activities prioritized from knowledge map analysis
Represent consulting stakeholders and leading practices in enterprise project and governance discussions relative to trade-off decisions, issue and risk management, change management and deployment
Contribute to the implementation of effective policy adherence and governance processes to ensure compliance with Deloitte’s confidentiality, privacy, and intellectual property policies
Maintain process and tool documentation for the assigned knowledge-sharing program(s)
Measure and communicate knowledge-sharing program success regularly with Consulting and Knowledge Services leadership. Monitor and report to stakeholders the benefits of KM and usage of associated tools
Solicit feedback from consulting leaders and users to continually improve our platform and programs
Collaborate with Global Consulting business teams (e.g., enterprise Methods & Tools, Deployment Centers, Quality & Risk) to deliver optimal, integrated knowledge-sharing solutions for the assigned business area
Actively contribute to the appropriate internal communication and collaboration channels with the intent to lead and demonstrate knowledge-sharing behavior, engage and support consulting professionals, and maintain visibility to DTTL initiatives and global projects
Support a consulting community of practice and be available to answer/clarify questions/issues for practitioners
Strong understanding, extensive usage and some experience managing knowledge management people, process and tool capabilities including
Excellent oral and written communications skills, including well developed presentation and facilitation skills
High comfort level working and managing resources in a virtual, continually changing environment
Self-starter, resourceful and able to participate in a highly collaborative, team-oriented environment
Excellent planning, organizational and interpersonal skills. Ability to correctly prioritize, delegate and multitask work assignments with high standards for quality and performance
Proficiency in problem solving and issue resolution

Knowledge Manager Resume Examples & Samples

Proactively monitor key program metrics and escalate areas of concern
Directly manage small team of offshore resources to assist with program processes such as
Experience with knowledge management and content management tools and/or client service experience in a professional services organization
Experience analyzing usage and information metrics, in particular in the context of product improvement and marketing
Ability to provide direction to team members, including time management and mentoring
Excellent oral and written communications skills (including facilitation, presentations and email communications)
Excellent organizational skills for handling multiple projects simultaneously
Customer service orientation with focus on providing tangible outcomes
Experience working with virtual teams strongly preferred

Knowledge Manager Resume Examples & Samples

Partner with Knowledge Managers and off-shore team members to assist in driving online content management for the business, including intranets (DeloitteNet and Deloitte Resources), Knowledge Asset Management (KAM) and communities
Strong understanding, extensive usage and some experience managing knowledge management process and tool capabilities including
Knowledge management technologies, including portal management (SharePoint), website usability, databases & repositories, subscription management, collaborative & social software, content & document management, search engines, expertise locators, taxonomy metadata, metrics reporting & analytics, workflow and process automation applications
Demonstrated understanding of online usability best practices and approaches
Knowledge asset acquisition & classification process and tools, such as enterprise taxonomy models, knowledge mapping, after-action reviews, lessons learned, innovation & idea-generation, people profiles
Knowledge management promotion techniques, such as relationship management, goals & measurements, knowledge-sharing incentives & rewards, training, user surveys, communications
Proficiency in SharePoint, Word, Excel, PowerPoint and Outlook. Predisposition to understand technology quickly
High comfort level working with resources in a virtual, continually changing environment
Ability to manage through ambiguity to reach tangible outcomes

Gtb-knowledge Manager Resume Examples & Samples

Responsible for design and implementation of Knowledge Management & Continuous Improvement methodology: skills, tools, techniques and systems to define, visualize, measure and improve processes (e.g. process descriptions, standard operating procedures, working instructions)
Create and monitor single way of working within I&S branches and broader in value chain
Align process management with stakeholders in value chain, nationally and internationally, on senior and executive level
Re-invigorate concept of Knowledge Owners
Manage Knowledge Owners: create standards for representing, sharing and embedding knowledge based on experiences and best practices in processes
Actively gather knowledge needs (e.g. based on recurring questions), consult stakeholders and set priorities
Develop, implement and monitor structure for regular work cells. Coach Team Leads and Officers in working of work cells and continuously improve it
Monitor Knowledge Owners performance on quality and intervene on performance
Develop skill frameworks and align and implement within the value chain
Monitor and coach Team Leads in using standards and continuously improve processes and procedures
Monitor and coach Team Leads in actively developing skills of their direct reports
Coordinate training & development, driven by daily needs and practice
Fluent in Dutch and English, preferably German or French

Senior Knowledge Manager Resume Examples & Samples

Four (4) years of functional and technical implementation experience or required specialized training in specific a subject matter
Experience assisting in analysis, specification definition, and application development as it relates to the specific subject matter
Demonstrates ability to work independently or under general direction
Demonstrates ability to supervise projects
Bachelor’s degree in computer science, information systems, engineering, math, business or other related scientific or technical discipline
An additional 2 years of demonstrated experience in knowledge management may be substituted for a Bachelor’s degree

Knowledge Manager, Mid Resume Examples & Samples

1+ years of experience in or working with the intelligence community or DoD
Experience with supporting the DoD, including knowledge management or an information management organization
BA or BS degree or 4 years of experience with the military
TS/SCI clearance with a polygraph preferred

Knowledge Manager, Mid Resume Examples & Samples

5+ years of experience with Microsoft SharePoint 2010 and 2013
Experience with at least 1 prior deployment overseas supporting DoD or IC requirements or missions
Experience with working on classified networks, including SIPRNet, South West Asia, Intel Share, or BICES
Experience with meta-data tagging files and posting files to Microsoft SharePoint
Knowledge of content management systems
Ability to learn all source intelligence tools, techniques, and methodologies
Ability to perform Web analytics, including dashboard creation and metrics capture
Ability to deploy for 6 months OCONUS
Experience with SharePoint management
Knowledge of foreign disclosure and classification practices and policies
Knowledge of requirements associated with being a Publishing Official and File Custodian
Ability to write software or scripts to extract data from various archives and live systems and develop, test, and maintain systems for rule validity and usability
Ability to effectively communicate up and down the organizational leadership and with liaison partners

Knowledge Manager Resume Examples & Samples

Provides analytical and technical support to projects involving training, documentation, systems design or other efforts requiring IT operations expertise
Researches, identifies, and makes recommendations about resources required for task execution and completion
Maintains current knowledge of relevant technologies and subject areas
5-8 years of related experience supporting Information Technology operations
8570 compliance preferred but not required. (ie Security+CE)

Senior Knowledge Manager Resume Examples & Samples

Assist with creating project data automated and accessible at multiple classification levels to Combatant Command and IC partners, including allies, through use of SharePoint and other data dissemination tools. Be knowledgeable of commonly used Intelligence Community tools and security procedures
Ensure data is backed up, fully automated, and discoverable by external and internal customers. Support efforts to transfer information between different classified databases
Attend and support Government meetings to include periodic training, conferences, and production and technical exchanges either on or off-site
Five (5) years of demonstrated experience using InfoPath, customized workflows, and developing custom code utilizing HTML, JavaScript, CSS, jQuery, C#, visual basic, on development platforms such as visual studio, SharePoint Designer, or Dreamweaver
Five (5) years of demonstrated experience using Highpoint, Web Expression, and SharePoint 2010 and 2013 and SharePoint Designer 2010 and 2013
Three (3) years demonstrated experience creating and reviewing organization website structures for utilization as a major source for information sharing, dissemination, collaboration and decision making on multiple domains
One (1) year demonstrated experience with SharePoint 2010 / 2013 utilizing out-of-the-box capabilities and 5 years’ experience developing custom code utilizing HTML, JavaScript, CSS, Web Expression, jQuery, C#, visual basic, and/or visual studio to enhance/create SharePoint 2010 / 2013 web parts, web pages and sites to streamline information sharing on SharePoint portals
12 years of experience in knowledge management and information management practices, principles, and technologies, that includes intelligence activities

Knowledge Manager Resume Examples & Samples

Prepare a long-term plan for knowledge and information asset development, based on business goals and input from stakeholders
Create relationships with sources of knowledge and information, including government agencies, research firms, content providers, trade associations, publishers, and so on
Acquire and develop knowledge of vertical/horizontal industry practices, trends, benchmarking data, and create competitive analyses
Promote a corporate culture based on proactive collaboration, sharing information, and learning
Advanced content management experience, including indexing and creating taxonomy structures
Direct experience integrating knowledge with portals/intranets and databases
Prior experience with content-database integration and a range of database platforms, including MS-SQL, MySQL, PostgreSQL, SharePoint, Confluence, and/or CRM solutions
Strong knowledge of cataloging and archiving techniques
Superior quantitative, analytical, and problem-solving abilities
Experience in gathering, analyzing, and meeting business requirements
Understanding of basic project management principles
Excellent knowledge of applicable data and copyright laws
Good understanding of the organization’s goals and objectives
Advanced research, examination, and investigative skills for online, print, and traditional methods
Excellent customer service orientation and knowledge of applicable best practices, policies, and procedures
Excellent written, oral, and interpersonal communication skills

Cyberspace Knowledge Manager Resume Examples & Samples

Provide SharePoint site management
Coordinate efforts to mainstream knowledge management into core activities and projects, independently builds partnerships and promotes initiatives to identify, create and share knowledge relevant to solving issues and maximizing opportunities
Promote collaborative tools to facilitate sharing of ideas and work among internal teams and external partners
Maintain general knowledge, as well as practical experience of Knowledge Management concepts and tools including software applications and IT systems
Coordinate internal and external communications of the JFHQ-C (AFCYBER) operations. Track and manage official tasks as required
Build and maintain physical and electronic file plans in accordance with federal regulations
Manage the Freedom of Information Act (FOIA) program for the operating location and respond to FOIA requests as directed by the Government
Execute Functional Data Owner actions. Create/modify electronic folder permissions, security groups, organizational boxes, etc
Assist in the coordination of distinguished visitor agendas and the engagements of the Director of Operating Location NSA-Texas (NSA-T)
11-13 years w/High School Diploma

Senior Knowledge Manager Resume Examples & Samples

Lead Knowledge Manager Network
Experience in a professional services firm environment with exposure to one or more of the following functional disciplines: knowledge management, consulting, marketing, research, strategic planning, and/or project management
Advanced knowledge of Knowledge Management maturity models, trends, processes, and best practices
Active user of social media channels to engage audiences
Analytical and conceptual thinker with experience developing creative solutions for knowledge sharing
Strong change management, communication (written and verbal), listening, facilitation, negotiation and analytical skills
Superior organizational and advanced project management skills
Strong supervisory, people management, coaching, and mentoring skills
Exceptional customer service attitude and ability to contribute to the team
Positive outlook, resilience, flexibility, and ability to work in an environment with changing priorities
Global breadth and depth in understanding cultural differences that exist within the company in order to effectively work with a wide range of people
Ability to work in a virtual, global, large company matrix continually changing environment
Strong proficiency in Excel, Microsoft Power Point, Word, and Outlook
Familiarity with internet, social tools, and online environment
7-10+ years in Knowledge Management
Strong knowledge of KM maturity models, trends, processes, and best practices
Strong communication (written and verbal), listening, facilitation, and negotiation skills
People management, change management, coaching, and mentoring skills
Ability to work in a virtual, global, large company matrix environment
Familiarity with internet, web tools, and online environment

Samsung Knowledge Manager Resume Examples & Samples

Ensure Lucid in kept updated for all LOB’s
Single point of contact for the client for Lucid and identify any missing gaps
Attend workshop/meetings with the client about Lucid
Manage output from suggestions box to improve knowledge/process
Produce weekly/monthly lucid usage tracker
Identify areas of improvements in processes and manage the change where applicable with the client to ensure smooth integration
Own suggestions box to encourage ideas on how to improve knowledge/process/staff engagement
Work with L&D on delivery of missing gaps knowledge
Knowledge of the call centres and BPO market
Ability to apply information
Qualified to A Levels
2 year’s experience in a customer service environment
2 year’s experience in a BPO business
Proven successes in managing multiple relationships both internally and externally
Competent in production of business emails
Intermediate / Advance skills in Microsoft PowerPoint, Word and Excel
Previous Client liaison experience (desirable)

Knowledge Manager Resume Examples & Samples

5+ years of experience with collaboration tools
1+ years of experience in working with or in the intelligence community
Knowledge of the East Asia region
Ability to manage competing priorities
BA or BS degree or 4 years of experience in working with IC research tools and databases
Possession of excellent analytical and organizational skills

Knowledge Manager Resume Examples & Samples

Develop and maintain templates for consistent information representation and ensure alignment with established style guidelines
Write, edit, and proofread knowledge content, including writing, maintaining, and publishing standard operating procedures for file content upload and management, as well as creating and maintaining additional technical documentation, manuals, guides, and help files
Write, maintain, and publish standard operating procedures for file content upload and management. Create and maintain additional technical documentation, manuals, and guides and help files as required
Develop excellent working relationships with internal/external customers, functional team members, and senior level leaders to ensure understanding of the HR business needs
Communicate changes, time sensitive issues and alerts, enhancements and modifications through written communication to HR end users
Participate in the change control process that examines the implementation of new or updated operational policies, determine the impact to the current knowledge base, and update or create new content as necessary
Participate in the design of navigation schemes, patterns, components, and application behaviors within the HR portal to ensure a consistent, intuitive, and engaging user experience
Provide training and assistance to end users
Monitor content for expired/inappropriate references, links, and information and update as necessary, including improving the effectiveness of content
Research, capture and share best practices and provide knowledge management collaboration cross-functionally
At least 2 years of technical writing, editing, knowledge management or comparable experience (i.e. operations, help desk, or related experience coupled with strong documentation or technical writing/editing)
Knowledge Management experience highly desired
Bachelor's degree in Human Resources, Communications, Marketing, Information Management or related field preferred
Experience with MS Office specifically a solid working knowledge of Word, Excel, and PowerPoint
Experience with request ticketing systems (Remedy, Clarify, etc.) would be beneficial
Instructional design experience is a plus

Knowledge Manager Resume Examples & Samples

Working with our internal teams to review and enhance our Information Architecture for our UK, European and Middle Eastern Business Development Team
Document Management including the management of a library of documents and templates
Ensure sales opportunities remain current in our internal CRM systems
Interface with other parallel global information management and CRM activities across the wider company
Periodically undertake research projects on specific opportunities, clients and competitors

Senior Knowledge Manager Resume Examples & Samples

Demonstrated understanding and relevant experience in Audit
Robust understanding of knowledge management approaches and their application, paired with the ability to articulate the value they bring to the business and drive buy-in and sponsorship from the business
Good understanding of knowledge infrastructure and relevant specific technology solutions to facilitate stakeholder discussions and identify expert resources to bring to discussions when needed
Ability to communicate and influence effectively to lead change with people on a global basis
Professional, confident, credible and an enthusiastic team player able to work effectively across functional teams and other service lines/ sectors
Strong project management skills and experience in leading complex programs and projects to achieve milestones and objectives
Experienced people manager, able to lead teams in a complex environment

Knowledge Manager Resume Examples & Samples

Bachelor’s degree or previous experience in a technical support or knowledge team role
1-2 years’ experience in a Knowledge Centered Support analyst or similar experience as an analyst for customer facing teams
Analytical thinking and problem solving skills
Ability to clearly communicate data through both verbal and written communications such as presentations, dashboards, and email updates
Ability to effectively determine coaching and/or training needs based on performance data
Knowledge of technical support principles and practices
In-depth knowledge of Microsoft Office, particularly Excel and Word
Passion for agile and data driven work
Ability to work in a collaborative, results-driven environment
KCS Practices Certification, V5
Coveo
HTML/CSS
JavaScript

Knowledge Manager, Senior Resume Examples & Samples

5+ years of experience with knowledge management concepts
4 years of experience with collaboration, content, and portal tools
3 years of experience with business processes, workflows, and business intelligence
Experience with technical writing and training users on SharePoint-based solutions
Knowledge of federal government or DoD information assurance security controls
Certified Knowledge Manager Certification
3+ years of experience with SharePoint applications, including SharePoint Designer and InfoPath
DoD IA Certification, including Security+

Knowledge Manager Resume Examples & Samples

Act as an information concierge: a regional one-stop shop for connecting people to relevant and timely project information and the region’s primary contact regarding project metrics, tools and technologies
Own responsibility for the quality and quantity of project data contained in Gensler’s Digital Library and other online resources
Provide seamless communication and information sharing between all teams in the firm, from local project teams to practice areas to design & delivery teams
Implement and manage processes and training so Gensler staff can support their own knowledge management needs on a self-service basis
Collaborate with the Firmwide leadership team to develop long-term knowledge management strategy and identify gaps in our information resources and tools
Ensure continued enhancements of knowledge management processes within the region, continually improving communication among project teams and leadership communities in conjunction with evolving industry trend reports, research and standards
Find and share sources of internal expertise to educate individuals and teams on the latest project trends, statistics and processes
Acquire and deliver client industry trends, both in the marketplace and within Gensler’s experience
Socialize project information internally - using the Gensler intranet, blog postings, etc. - to find and share the region’s latest projects, metrics, client relationships and trends
Participate in monthly teleconferences with the firmwide knowledge management team and other regional knowledge managers
Take responsibility of day to day issues relating to intellectual property and image copyright
Commitment to client service and quality assurance
Excellent interpersonal/organizational skills
Experience with knowledge management systems and their implementation
Copyright and IP knowledge
Understanding of Microsoft SharePoint
Proven Knowledge Management experience

Knowledge Manager Resume Examples & Samples

5+ years of experience with working in knowledge management
2 years of experience in working with DoD organization, comprehending business needs, and developing KM solutions to meet the needs
Experience with establishing Web pages
Experience with creating and maintaining SharePoint applications
Experience with the development of targeted program dashboards
Experience with information management principles
Experience with the US Marine Corps and its component elements and Marine Corps Cyber Mission Force organizations and operations
Knowledge of MARFORCYBER client activities and the mission, goals, objectives, functions, and standard procedures of the command and sub-units

Senior Knowledge Manager Resume Examples & Samples

Produce KM Strategy and Implementation Guide to assist JTF-GTMO J2 leadership in defining and establishing KM objectives, goals, functions, and tasks
Produce KM training materials
Conduct executive-level training, interviews, and information sessions
In coordination with JTF-GTMO J6, KM, and J2 personnel, develop content and KM processes and procedures to improve JTF-GTMO J2 personnel daily functions
Create and execute JTF-GTMO J2 senior leader and personnel onboarding processes
Execute a complete content audit for content located in all JTF-GTMO J2 network drives and SharePoint
Develop and execute a new JTF-GTMO J2 network shared drives structure in accordance with SOUTHCOM records management policies and procedures
Develop and execute a file naming convention for network drives and SharePoint content
Migrate appropriate content from network drives to SharePoint (in coordination with SharePoint Site Content Management)

Knowledge Manager Resume Examples & Samples

Receive and analyze new requirements, develop command-wide techniques, and make recommendations for the implementation of new procedures and guidance
Create and modify SharePoint workflows, search scopes and InfoPath forms
Develop and evaluates methodologies for measuring the effectiveness of Command wide processes and KM as a whole. Determines web-based analytical data and interprets to determine usage, training needs or potential product failures
Engage with designated customer support staff and all key stakeholders to define requirements and complete SharePoint service delivery
Monitor and correct SharePoint site collections and permission
Determine the knowledge content; how it will be structured, shared, controlled and made easily accessible for internal and external users
Implement methodologies for sharing these best KM practices across the entire community using KM knowledge maps, virtual teaming, online meetings, and other synchronous and asynchronous KM technology enablers
Provide end user training and has the ability to interact with customers to provide guidance with SharePoint related tasks
7 years of hands on KM/BPA experience working with Microsoft SharePoint 2010/2013 functions, capabilities and user interface
7 years experience converting business requirements into technical solutions using appropriate and applicable SharePoint application development technologies
Must have experience as a Site Collection Administrator including the management of permissions, the creation of sites, content types, site columns, lookups and templates
Must be aware of industry standards for document and information management and able to apply those standards to an enterprise solution
Must possess and display excellent management, administrative, and communications skills
Must have ability to accurately and tactfully represent Command positions in high pressure environments while maintaining poise and credibility
Self-motivated with the demonstrated ability to work autonomously as well as with a team to troubleshoot problems independently and quickly resolve issues
Strong work ethic, willingness to take ownership of projects from start to finish and deliver according to agreed-upon deadlines

Knowledge Manager Resume Examples & Samples

Based on a deep understanding of the business agenda and emerging needs of the oil and gas community of practitioners, propose knowledge initiatives and design solutions to the domain leadership that are relevant and commercially impactful
Prioritize and deliver against business agreed strategic objectives defined within the oil and gas sector integrated knowledge plan, including insights on sub-domain knowledge needs as appropriate
Support implementation of the oil and gas industry’s knowledge infrastructure, using firm standard architecture and technologies, to develop home sites and communities that align broader context of business priorities with content strategy (working closely with the assigned content advisor and community implementation lead)
Drive knowledge awareness and adoption activities within the community to engage and educate oil and gas practitioners on available knowledge content and resources, help build a knowledge sharing culture
Drive the execution of the oil and gas content strategy to ensure re-usable collateral is captured, co-created or curated, surfaced and proactively distributed to practitioners, including knowledge assets such as credentials, ‘Why EY’ decks, or account activity
Provide on-demand support for specific engagements or pursuits (first alerts), leveraging insights and information from multiple sources, including other engagements as well as third-party sources
Ongoing evaluation of knowledge value to the oil and gas sector
Demonstrated understanding and relevant experience in the assigned knowledge domain (Oil and gas sector)
Good understanding of knowledge infrastructure and relevant oil and gas-specific technology solutions to facilitate stakeholder discussions and identify expert resources to bring to discussions when needed
Advanced skills in Work, Excel, PowerPoint and SharePoint
May require occasional travel, both domestic and international
Proficient in English, both written and verbal
Bachelor’s/University degree, preferably in business
10 to 12 years of knowledge management or equivalent experience
Five to ten years or more relevant oil and gas sector experience

Consumer & Market Knowledge Manager Resume Examples & Samples

Just apply via clicking the button below
Have your CV in English ready to attach
Attach a summary of your latest grades
Please note individual attachments cannot be larger than 100 KB

Senior Global Knowledge Manager Resume Examples & Samples

Develops and manages the execution of the Knowledge strategy based on the firm’s vision, knowledge solutions and tools
Delivers a globally consistent Knowledge service offering by embedding consistent procedures, guidelines and standards that are implemented across our hub teams
As a leader of development Talent Hub programs & Knowledge team, actively participates and contributes to the overall strategy of this function to deliver measurable business results
Establishes product support model documentation based on good understanding of internal and external knowledge solutions and third party external sources,
As a leader of Site talent management framework leads talent management framework and develops training programs to meet business needs
Supports Hubs Career development initiative and helps leadership team to build effective development & succession plans
Represents Hub in WW initiatives

Knowledge Manager Resume Examples & Samples

Promote the value of knowledge-sharing within Moorhouse and actively champion new ways of working
Ensure that colleagues have access to the knowledge they need to do their job
Ensure that any new knowledge gained through client engagements is captured and then shared with others across the business
Manage the Knowledge Facilitator / Champions community through regular communication / group meetings / knowledge initiatives
Ensure Knowledge Facilitators / Champions are aware of current knowledge processes and that these are communicated in turn to their teams
Support the development of a collaborative approach to developing knowledge across sectors and services
Keep the home page of The Hub up to date, including adding new business news items, updating the weekly “tips” feature, and refreshing links as required
Work with business areas and Knowledge Facilitators / Champions to develop the capability required to meet business needs, including testing system intuitiveness
Escalate and see through system issues with the relevant support area
Support the creation of new collaboration sites, and provide high level technical support to users. Ensure there is always a site / community owner and that they understand their responsibility
Support clients using collaboration sites, responding to requests and technical issues
Actively support Knowledge Facilitators / Champions and the successful operation of the KMG, using experience and technical knowledge to identify priorities or weaknesses, and ensure actions are completed
Provide guidance and communications to Knowledge Facilitators / Champions as required for cascading within their service lines, sector teams or quads
Proactively encourage all users to engage in creating effective Knowledge Facilitators / Champions, including highlighting the benefits, and participating in identifying development areas
Ensure that there is strong system integrity, leading to stability and simple data recovery
Work with the BD quad and marketing to ensure that the latest bid support information is available and subsequently ensures consistency across all sales and BD activity
Work with engagement teams to ensure their knowledge is being captured, and to promote existing knowledge that could benefit their engagement
Strong organisational skills and able to work as part of a high performing team
The ability to solve complex and often dynamic problems in a measured and collaborative way
Robust planning and organisation skills – being able to anticipate potential problems and challenges is key
Good influencing skills, resilience and tenacity to be able to provoke thoughtful debate amongst other colleagues in the business
Experience as a Knowledge Manager or as a senior member of a KM team in a professional services environment
Experience in developing, shaping and implementing a KM strategy
Passionate about the importance of creating a culture underpinned by the sharing of knowledge and empowering people through access to the very best knowledge assets
Ideally experience of working within a consulting or professional services environment

Knowledge Manager Resume Examples & Samples

Based on a deep understanding of the business agenda and emerging needs of the community of practitioners (e.g. sub-service line, or geography), propose knowledge initiatives and design solutions to the domain leadership that are relevant and commercially impactful
Prioritize and deliver against business agreed strategic objectives defined within the PE integrated knowledge plan, including insights on knowledge needs as appropriate
Build a network of relationships in the community across different ranks and countries, including Knowledge Champions and key experts
Drive knowledge awareness and adoption activities within the community to engage and educate PE practitioners on available knowledge content and resources, help build a knowledge sharing culture
Drive the execution of the PE content strategy to ensure re-usable collateral is captured, co-created or curated, surfaced and proactively distributed to practitioners, including knowledge assets such as credentials, ‘Why EY’ decks, or account activity
Lead the knowledge support for PE accounts, SL-specific solutions aligned to market and regulatory developments (e.g. content curation, lessons learned transfer, awareness etc.), and cross-industry collaboration with the Oil & Gas sector
Demonstrated understanding and relevant experience in Private Equity
May coach and mentor less-experienced members of the PE Knowledge team including other Knowledge Managers or Analysts
Approximately 7 – 10 years of knowledge management or equivalent experience
Five or more relevant PE experience

Knowledge Manager Resume Examples & Samples

Captures published intellectual capital and knowledge assets, classifies, tags and prepares assets for inclusion in the knowledge base
Responds to need(s) and promotes relevant knowledge assets to defined populations
Measures the effectiveness and productivity impact of the knowledge management systems
Attends to details and reviews content of knowledge management to ensure accuracy and applicability
Serves as point of contact for routine to moderately complex knowledge needs and for deployment of knowledge tools and processes to ensure company information needs are met
Coordinates and maintains routine content, tools, and change management delivery channels for knowledge management environment to ensure consistency across channels
Bachelor's degree in business administration, computer science or related field preferred
Experience working with company knowledge assets
Experience working with problem management tools and measurement model development
Interpersonal skills to communicate with different business units

Knowledge Manager Resume Examples & Samples

Establish global baseline definitions and parameters for GOS pursuit content, along with supporting processes and editorial calendars
Manage and disseminate GOS pursuit content; this requires familiarity with SharePoint and other knowledge sharing platforms
Automate data and content transfer from Subject Matter Experts (SMEs) to online library
Support KM requests for GOS new business pursuits (RFI, RFP and Presentation) (as needed)
Oversee graphic designers, editors and freelance writers to ensure timely and quality completion of/ update of new GOS pursuit content
Lead the development of new statistical products and offerings for the global Knowledge Management team; consult with Knowledge Management, Business Development Marketing and Marketing teams on business needs and recommend statistical tools and approaches best suited to the situation. Actively participate in the company’s efforts to drive revenue growth
Coordinate/collaborate with global Knowledge Management resources, validating input data sources, quality, limitations and context for existing knowledge products
Consult with internal clients regarding business requirements, providing an analytical approach and input into project planning and delivery of cross-organizational deliverables (eg across service lines, across regions, etc.). For example, reviewing key issues analyses developed for current major new business opportunities and reporting on trends in client requirements/concerns, then developing standardized products to answer such concerns and requirements
Gather and normalize data from various internal business sources, countries and regions, establishing statistical product baselines/definitions for future gathering and use
Over time, recommend or comment on best practices to be led from Chicago or to be adopted by Chicago based on successful use in either Singapore or London

Mctp Knowledge Manager Resume Examples & Samples

Design, build, and manage an Information/Knowledge Management system to support contract staff operational and administrative requirements for the MCTP contract. The SharePoint-centric distributed architecture will provide resident capability for the contract team based at Fort Leavenworth, Kansas and deliver remote access to contract staff teammates at temporary exercise locations. This network is a standalone capability organized around existing corporate training and administrative resources
Create and manage a contract staff portal providing access to company administrative resources (on-boarding, HR, benefits, security, other key offices) and local administrative requirements for travel, shipping, and security
Develop and maintain a contract staff on-line training network that enables currency, relevancy, and efficiency of staff training supporting Engility (plus subcontractor) and government requirements
Assist the government in managing and administering the government’s KM program
Primary duty is Fort Leavenworth, Kansas; 25% travel requirement CONUS/OCONUS
Perform other duties as assigned in general support of the MCTP mission support contract
BS or BA degree in Information Systems Management, Computer Science, or a related field
5 years experience with web design, content management, databases, and developing and implementing information management processes in a SharePoint environment
5 years experience working on government programs that include constructive simulation events, mission command training, virtual simulations, and leader development
5 years experience with online learning design and development, resident training of military and civilian audiences, needs analysis and curriculum development
KM certification from accredited organization
Fort Leavenworth KM course graduate
Demonstrated proficiency in the Microsoft Office programs of Word, Power Point, and Excel
Exceptional oral and written communications skills
SECRET clearance; TOP SECRET eligible

Knowledge Manager Resume Examples & Samples

Making and efficiently increase performance. Identify and critically assess the value of knowledge management within MARFORCYBER and identify tools and technologies to effectively support KM processes, within and between organizations. Conduct risk assessments, educate and instruct MARFORCYBER personnel, and facilitate the change required to facilitate adoption of KM principles and practices across the command into the end users day
Day operations. Update the knowledge taxonomy and continue the practice of having the information available to users within 4 user interaction "clicks or less and facilitate the development of smart, consolidated, and aligned KM solutions within and across the command to provide problem resolution and mission oriented client technical interface. Serve as an expert associated with troubleshooting content, processes, and procedures within enterprise Web portal applications
Knowledge of MARFORCYBER client activities and the mission, goals, objectives, functions, and standard procedures of the command and sub
Units

Knowledge Manager Resume Examples & Samples

Act as an information concierge: a one-stop shop for connecting people to relevant and timely project information and Houston’s primary contact regarding project metrics, tools, and technologies
Provide seamless communication and information sharing between all teams in the firm, from local project teams to practice area leaders to design & delivery teams
Draft and revise project narratives and employee bios to further the need for accurate storytelling
Generate reports, as needed, with information and metrics contained in Gensler’s Digital Library and other online resources
Collaborate with the Firmwide Knowledge Management team to develop long-term knowledge management strategy and identify gaps in our information resources and tools
Ensure continued enhancements of knowledge management processes, continually improving communication among project teams and leadership communities in conjunction with evolving industry trend reports, research and standards
Participate in monthly teleconferences with the Firmwide Knowledge Management team and other Knowledge Managers
Work closely and support Houston marketing and public relations team with strategic writing assignments
Collaborate closely with Knowledge Manger counterparts in Austin and Dallas

Senior Knowledge Manager Resume Examples & Samples

Analyze, assess and provide recommendations for improving or simplifying command-wide business processes. Develop SharePoint workflows to assist in this process creation
Identify process gaps and organizational efficiencies, through methodical problem solving techniques (Agile Thought, SCRUM, Lean Six Sigma) and manage the development and implementation of processes and procedures that will improve support throughout the Command in regards to responding to inquiries, service requests, and training needs
Implement Knowledge Management initiatives and coordinate KM efforts across the Command and subordinate organizations
Identify interdependencies between teams and work closely with peers to introduce new knowledge content development routines
Secret clearance (adjudicated)
Must possess knowledge of document retention and Records Management (RM) policies, methods, and procedures including the establishment of term store, metadata and organizational taxonomy
Ability to analyze information from multiple sources to compile a complete, holistic solution within their areas of expertise
Knowledge of a wide range of concepts, principles, and practices in a business, military or special operations and or technical occupation, such as would be gained through graduate study and/or extensive work experience
Technically knowledgeable of various applications and programs used throughout Department of Defense (DoD) to disseminate and report information and data. [E.g. Defense Readiness Reporting System (DRRS), Joint Training Information Management System (JTIMS) and Joint Lessons Learned Information System (JLLIS)]
Excellent communication skills and customer-service orientation

Knowledge Manager Resume Examples & Samples

Works across sectors to identify, prioritize, create, and capture critical IP to support case
Execution and sales and marketing activity
Assists in the development of and supports each sector’s IP content strategy
Identifies and captures IP from casework and client development efforts to L.E.K.’s internal
Information sharing platform (LINK) including but not limited to industry insights, proprietary methodologies, benchmarking tools, proposals, best practice case tools, and other sector-specific IP
Collaborate with sector specialist and case teams to more effectively codify and share best IP content by developing best practice Community of Practice pages on LINK
Manage and coordinate a team of Knowledge Management specialists to consistently identify, capture and codify across all L.E.K. sectors in the Americas
Acts as a champion for KM and promote continued enhancements in process, content, and IP best practices across the firm
Creates and package content and insights in a manner consistent with L.E.K.’s standards
Experience in strategy consulting preferred
Strong project management skills to deliver projects on time and to the requisite level of quality, collaborating with internal and external stakeholders as necessary
Highly developed negotiating and influencing skills
The ability to engage with stakeholders at all levels of the business
Energy, enthusiasm anddrive to create a positive working relationship with the business and the team
Experience in managing and leading a team, showing understanding of different cultures to achieve global business objectives
Ability to multi-task, incorporating good organizational skills and flexibility, to prioritize work and deliver the maximum business value
Ability to build strong networks across the business to develop sponsorship at all levels of the business
Proven technical awareness and commercial astuteness

Knowledge Manager Resume Examples & Samples

Provide position papers containing analysis that provide assessments regarding the effectiveness of current organizational SOPs and process as discussed during the KM Working Group (KMWG)
Facilitate the KMWG using a variety of techniques and tools to enable that collaboration to occur; push out information received to individuals or to the entire group
Publish KMWG minutes and provide recommendations for follow-on KMWG
Provide surveys, interviews, and the results of each that enable innovative and creative methods of sharing knowledge both within and outside of the organization as well as vertically and laterally
Participate in meetings to ensure requirements and design concepts are accomplished through the creation of governance and maintenance plans, custom workflows, and site themes, SharePoint content management with MS Office applications and the transfer of content from shared drives and other repositories to SharePoint enabling technology
Provide formats, and recommendations in the management and use of SharePoint from any prioritized KMWG recommendations which facilitate knowledge sharing
Bachelor Degree and minimum of 5 years of conducting KM operations
Experience supporting the US Army Intelligence and Security Command or subordinate elements

Incident & Knowledge Manager Resume Examples & Samples

Responsible for a consistent approach to Incident and Knowledge Management across Design and Engineering
Owns the processes for Incident and Knowledge Management and reviews them regularly against industry benchmarks and best practices
Responsible for the sign off and consistency of knowledge articles in the maintained Remedy on Demand tooling system
Responsible for the auditing of knowledge to consistent standards, ensuring that knowledge articles are reviewed by the accountable owners at regular intervals for accuracy, relevance and use
Monitors the use of knowledge articles and responds where appropriate to feedback via MyIT from end users
Acts as point of contact for cross tower incident escalation to resolve process / SLA issues between support / resolving groups
Supports the governance function in the management of Incident SLAs, OLAs, reporting and auditing
Supports the capability team in the definition of OLAs and effective monitoring
Proven ability to manage a range of stakeholders and deal with escalations from a variety of areas appropriately
Experience of creating and distributing comprehensive reports from a number of sources back to the business
Experience of data gathering, analysis and auditing
ITIL v3 Foundation Level is essential. Intermediate Advantageous

IT Knowledge Manager Resume Examples & Samples

To develop, lead and support the implementation of an IT Operations knowledge management strategy including; documentation, capture and attestation
Build strong working relationships within the IT Operations team; promoting the value of knowledge-sharing and be a champion for new ways of working
Configuration of the ITSM (Cherwell) knowledge management module
Standardise and migrate all current knowledge documentation to the chosen ITSM toolset and link to the Service classification to encourage adoption
Act as the first point of contact for IT colleagues seeking support, advice, training, and/or guidance around knowledge management, evaluation and impact assessment
Support the delivery of Continual Service Improvement and the shift left agenda via the development of self-service/self-help library
Identify and support knowledge champions within the IT Operations team

Knowledge Manager Resume Examples & Samples

Strong interpersonal skills that can be used to network and build communities around priority Tech Industry go-to-market solutions
Leadership and executive presence to be able to co-develop strategic knowledge objectives and priorities with Tech Industry leaders in assigned areas of responsibility (i.e., solutions, sub-sectors)
Proactively propose, recommend and develop knowledge initiatives and solutions that are aligned to EY go-to-market efforts
Ability to develop agenda, coordinate, promote and execute regular cadence for go-to-market materials and webcasts for assigned communities
Strong Project Management skills and the ability to drive the execution of the domain’s content strategy to ensure re-usable collateral is captured, co-created or curated, surfaced and proactively distributed to practitioners, including knowledge assets such as credentials, ‘Why EY’ decks, or account activity
Ability to build a knowledge sharing culture by driving awareness and adoption programs within the Tech Industry community that engage and educate EY client serving teams on available knowledge content and resources
Full awareness of all Tech Industry and Knowledge function activities in order to provide on-demand support for specific engagements or pursuits by leveraging insights and information from multiple sources
Entrepreneurial/self-starter who is comfortable working in an unstructured / continuously evolving work environment
Demonstrated understanding and relevant experience in the assigned knowledge domain (service line, sector, or geography)
Five or more years of relevant Technology Industry experience
Experience with key knowledge management concepts, tools and techniques (e.g. community facilitation, engagement debriefs) and or comparable experience

Knowledge Manager Resume Examples & Samples

Analyze, assess and provide recommendations for improving or simplifying command-wide business processes
Develop SharePoint workflows to assist in this process creation
Develop and evaluates methodologies for measuring the effectiveness of Command wide processes and KM as a whole
Determines web-based analytical data and interprets to determine usage, training needs or potential product failures
Identify interdependencies between teams and work closely with peers to introduce new knowledge content development
Routines
5 years of hands on KM/BPA experience working with Microsoft SharePoint 2010/2013 functions, capabilities and user interface
5 years experience converting business requirements into technical solutions using appropriate and applicable SharePoint application development technologies
Must be aware of industry standards for document and information management and able to apply those standards to an
Enterprise solution
Technically knowledgeable of various applications and programs used throughout Department of Defense (DoD) to disseminate and report information and data. [E.g. Defense Readiness Reporting System (DRRS), Joint Training
Information Management System (JTIMS) and Joint Lessons Learned Information System (JLLIS)

Knowledge Manager Resume Examples & Samples

Develop and maintain structured approach to organising & indexing documentation/ knowledge
Develop and manage central portal so that accurate and current “single version of truth” knowledge/documentation is easily accessible to those who need it
Develop and maintain governance processes for publishing, refreshing and removing documentation
Develop a close working relationship with Optimisation in Field Operations to collaborate where appropriate, avoid duplication and to share best practice and approaches
Lead, motivate, develop and manage the quality output of team of (up to) 2 direct reports
Experience in developing and implementing a knowledge base

Knowledge Manager Resume Examples & Samples

The role holder is responsible for the deployment and in-life support of ICT solutions and data within one or more disciplines
He/she provides technical support, resolving escalated technical issues within their own work area. This covers all areas of ICT such as systems and applications software, database management, network services, data, knowledge and systems security
The role holder should leverage the experience of the relevant BT wide professional communities to discharge these responsibilities, thus ensuring knowledge sharing extends beyond the functional boundary of the role
To provide ICT advice and/or professional services to both internal and external clients
To provide support on projects, carrying out elements of the research, analysis and/or delivery
To provide operational support ensuring KPIs and SLA are achieved
May lead on the delivery of specific components of a project
To specifically act as a contact regarding day to day knowledge management related enquiries and responsible for managing and maintaining the knowledge database in a clear, consistent and understandable manner
To specifically manage a customer’s or group of customer’s knowledge, coordinate and implement knowledge changes. Ensure that changes and updates are documented and communicated to the knowledge users
To support the development, implementation and in-life management of work instructions and procedures
Responsible for working with BT / Customer(s) stakeholders and interacting with BT teams to document and display data stored in the Knowledge Base
To ensure that the required people are engaged in the data collection, validation and review process, and all knowledge changes are implemented according to the knowledge management change control process
To ensure that requests / initiatives of improving the functionalities of the Knowledge Maneger tool(s) are communicated to the responsible support group(s)
Works to maximise re-use of existing standards, process and procedures both within the customer or group of customers and across BTs organisation
Prepare Knowledge Database standard and ad hoc reports
In collaboration with process owners and process architects secures Knowledge management interlock for all Service assurance processes in scope of role
Works closely with global service desks, resolver groups, fulfilment teams and other operational stakeholders to capture requirements, follow up on in-life performance
Analysis of operational business data/KPI:s, Root cause analyses incl. Knowledge deep dives for end-customers
To draft reports and discuss recommendations based on research with their manager
Could be responsible for direct line managing and developing of Analysts, but more likely to indirectly manage people to deliver specific tasks or projects
To contribute to the development and implementation of policies and procedures
To ensure operational procedures are in place, maintained and followed as appropriate
Share expertise with peers
Occasionally provides on the job training to other team members
To support the development and implementation of unit policies and procedures
To input to cost/timescales solutions/options and manage expectations as appropriate with customer or business unit/Line of Business teams
Typically engineering/science degree or has served a technical apprenticeship and obtained NVQ and further education technical qualifications (i.e. HND) or equivalent
May have obtained some appropriate recognised current accreditation to an external professional body and/or industry standard
Demonstrates competence in own area
Typically works with moderate guidance in own area of knowledge
Sound knowledge of ITIL standards is an advantage
Share Point 2013 knowledge is a great advantage
Deepens knowledge/skills in one area or broadens ability over a variety of skills
Applies knowledge/skills to a variety of standard day to day activities
Identifies unusual technical problems
Responds to client requests in non-standard situations, and investigates all the facts
Understands the key business drivers; and uses this knowledge to focus own work
Works to control costs related to own work
Identifies the problem and all relevant issues in straightforward situations; is able to generate possible solutions and assess each using standard procedures, leading to a sound decision
Prioritises and organises own work to deliver to agreed deadlines
Probes and listens carefully
Able to present information clearly and in an appropriate style to make technical information clear
Persuades others in straightforward situations
Able to contribute actively in team activities, sharing experience and ideas
Builds productive relationships internally and externally
Has a comprehensive understanding of professional communities relevant to the Line Of Business and uses the PC development framework to maximise the potential of themselves, their team and the wider BT team

Global Knowledge Manager / Senior Manager Resume Examples & Samples

Understand objectives of Corporate Finance, and develop KM strategies to support those objectives, both near and longer-term
Build collaboration and community - through promotion, training, communications and web strategy
Lead Corporate Finance’s and other areas of US Deloitte Advisory’s use of the Customer Relationship Management (CRM) Salesforce tool and approaches by developing awareness and incentives and seeding content for various Salesforce implementations in the practice
Acquire and manage a broad array of internal knowledge content; perform knowledge assessment and identify and fill knowledge gaps by soliciting and collecting high value/quality content
Proactively identify practitioner needs for information; support marketing, internal communications, PR, client service, and training needs for each program
Act as a source matter specialist in responding to practitioner requests for assistance, either by identifying content or making appropriate connections
Manage and develop aligned India-based Knowledge Analysts
Support the US Deloitte Advisory D-Flow site program
Candidate will have proven project management experience with ability to manage multiple simultaneous projects, cross-functional stakeholders and remote teams
Experience with electronic knowledge, repository management, intranets/portals, collaborative and social media tools, plus computer skills (Microsoft Office); SharePoint and CRM experience a plus
Ideal candidate will be an experienced, creative, independent thinker who has excellent research, analytical, collaborative and strategic skills; critical thinking and proactive problem solving abilities, coupled with extremely strong verbal and written communication and relationship-building skills
Candidate should also be adaptive and flexible as conditions change and have experience working as a change agent to influence others

Knowledge Manager Resume Examples & Samples

Previous Knowledge Management experience within a large complex environment
Experience of the Remedy Knowledge Management
ITIL Qualified
Organisation

Knowledge Manager Resume Examples & Samples

2 years plus in Knowledge Management role in Federal Government environment
5 years plus working in an ICT outsourcing environment with a Federal Government client
Business maturity, rapport, credibility and dependability dealing with senior customer management
Flexible and extremely pro-active, with highly developed skills in writing work instructions and Knowledge Base articles
Proven ability to exercise strong and effective leadership in high-pressure situations
Strong ability to exercise independent and effective judgement
High levels of personal commitment and willingness to accept responsibility for your own actions; and
Experience in negotiating with key stakeholders to achieve a win-win situation

Junior Knowledge Manager Resume Examples & Samples

Developing and maintaining comprehensive procedures and supporting documentation to manage applications
Ability to produce deliverables in formats as required by staff leadership. Formats may include standard Microsoft documents (Excel, Word, and PowerPoint), electronic/soft copy metrics and/or web-enabled formats
Outstanding interpersonal and customer service skills, including the ability to work effectively independently, in a team or collaborative environment
Ability to produce timely, logical, and concise work products
Must have a current/active TS/SCI and be willing to take and pass a CI Polygraph
Requires a Bachelor’s Degree (One years of related work experience may be substituted for one year of education)
Experience with IC research tools and databases
Knowledge of ODNI and DIA organization and structure
Knowledge of HOTR, TAC, LNI, or Harmony
Knowledge of DOMEX

Consumer & Market Knowledge Manager Resume Examples & Samples

Lead all market research and consumer understanding work for the Kenyan market; representing the voice of the consumer,
Liaise with Brand and Sales teams to ensure relevant market/consumer insights are included as part of business plans,
Develop a strong understanding of market dynamics and the economy to guide corporate and brand specific choices for the Kenyan business,
Partner with regional Consumer and Market Knowledge teams to ensure adequate support is provided to the Kenyan business from the region
3-5 years of relevant experience in the area of Consumer and Market research (Agency experience a plus)
Strong communication and negotiation skills, and command over handling large amounts of data, converting insights to action
Experience of designing and executing market/consumer/customer researches

Quality & Knowledge Manager Resume Examples & Samples

Leads initiatives to improve quality and performance of any/all mission areas by reducing or eliminating errors, waste, redundancies and variability through the development of quality management plan
Makes processes more effective, efficient, consistent, transparent, accurate, and/or compliant with directives for products and services across all business lines and functional areas
Integrates Department of the Army Knowledge Management and HQ USACE projects and initiatives to effectively facilitate knowledge capture, transfer and archival
Leads, identifies and assists in establishing roles and responsibilities for supporting a knowledge management environment
Tracks project status and inter-relationships of project goals, objectives, products and services
Makes recommendations to achieve a sound knowledge management architecture and fully integrated strategy
Temporary travel for duty is may be up to 25%
Knowledge of Quality Management Processes
Knowledge of Knowledge Management Practices
Skill in Evaluating and Improving Business Practices
Ability to Analyze and Utilize Analytical Tools
Ability to Provide Technical Leadership

East Asia Knowledge Manager Resume Examples & Samples

Degree in Management, preferably in Knowledge Management or Information Management
At least 7 years of working experience, preferably in an international organisation, ideally within construction/engineering industry
Experience in using various knowledge harvesting tools, such as After Action Review, Knowledge Cafe, Storytelling, etc, to harvest and codify tacit knowledge
Experience in writing technical articles and using SharePoint
Good communications, presentation and people skills; understand people's needs and concerns
Good facilitation skills; ability to lead the knowledge harvesting & dissemination activities
Ability to work within and across teams and with all levels of staff in the organisation
Proficiency in both written and spoken English and Chinese, including effective writing of project documentation. Good command of Putonghua

Knowledge Manager Resume Examples & Samples

Developing a pragmatic and practical Knowledge Management strategy to support Skillsoft’s competitive intelligence monitoring
Curating and promoting colleagues competitor research presentations in Sales Force to ensure sales people have access to impactful sales support materials
Review and edit competitor presence entry in Sales Force to ensure it is codified and of sufficient quality for analysis
To play an active role in encouraging best practice knowledge contribution by sales people on competitor activity
Develop a comprehensive taxonomy for Skillsoft’s product set and for its competitors to enable direct and meaningful comparisons of product libraries on a “apples to apples” basis
Liaise with others within the business to understand all necessary aspects of the business, and to build awareness, understanding and support for the business knowledge
Support the knowledge management infrastructure by identifying people and processes that will promote and support our strategic objectives
Work closely with the members of IT and the business to design and implement report development within Sales Force to support Knowledge Management strategies
A strong academic record deployed in a recognised professional services firm with a track record in Knowledge Management
Thorough understanding of Sales Force or similar online CRM application
Demonstrable experience in developing taxonomy and it’s deployment
Experience in managing projects involving multiple stakeholders and/or regions
Good working knowledge digital content businesses
Mastery in Microsoft Office suite of applications
Work flexibly and proactively in the interest of the team
Undertake administrative duties as may be required
To undertake any other reasonable duties as may be requested

Knowledge Manager Resume Examples & Samples

Developing end to end process for differentiated delivery models
Works with various work streams to develop the GSS CRB role (ie CRM, CFT and Broking Transformation)
Develops pricing models with geography and LOB leaders
Sets service level standards for the CRB country management
Assists with Pipeline management
Assists with transformation of CRB International business
Develops role descriptions, clarity and career framework levelling consistent with WTW HR protocols
BA/BS degree in a Business related field required. Additional level(s) of education are a plus
Minimum of 10 years’ experience in Corporate Risk & Broking
3+ years leading and supervising others
Must have appropriate licenses as required by law
CPCU, AIC, or ARM preferred
Ability to diagnose complex client issues, comprehend the full breadth of Willis Towers Watson’s services and blend them into practical solutions that meet our clients’ needs and enhance revenue growth
Strong track record of being highly collaborative across multiple disciplines, and guiding wide-ranging teams toward successful client-service efforts
Experience articulating complex, technical issues and solutions to C-Suite buyers across multiple disciplines and then navigating internally to deliver the work
Ability to successfully direct multiple projects and ensure quality deliverables on time and within budget
Well-honed project management skills coupled with process improvement knowledge
An executive presence with polished and well developed oral and written communication skills
Availability to travel on a regular basis as needed

Knowledge Manager Resume Examples & Samples

Develop and update SharePoint pages with document libraries, forms, lists, webpages, and other out of the box websites or content
Participate in or lead special knowledge management improvement and enhancement projects
Contribute to the design and configuration of processes to create and maintain knowledge assets
Interact with senior management to incorporate system requirements
Collaborate with internal IT team for tool integration
Deliver knowledge program training and act as a knowledge facilitator
Organize, coordinate, and lead the review, update, and approval of knowledge assets, ensuring they reflect the latest processes/procedures
Simplify knowledge retrieval to improve access to content, report on use of knowledge, and continually identify methods to improve and increase usage
Bachelor’s Degree in a related field of study or equivalent relevant experience
1-3 years of extensive KM support Strong SharePoint development skills
Strong organizational skills; must be able to multitask, balance, and prioritize work without sacrificing attention to details
Ability to interact with all levels of the organization including senior management Experience working with industry knowledge management programs, tool and techniques
Must be able to come up to speed on new project areas quickly
Technical writing

Cib-knowledge Manager & Site Lead Resume Examples & Samples

A sales material delivery platform - the Sales Enablement Desktop, which is available to the firm globally and currently has over 3,500 active users (delivered on Savo platform)
A team project management, resourcing & reporting system – The Grid, which is delivered through Salesforce
Contribute to the centralized Knowledge-Base of materials used globally for sales collateral (proposals & presentations)
Be accountable for the quality and accuracy of information being added to the knowledge-base, by ensuring appropriate sign-offs and following SOPs
Proactively write/edit and develop new / better content
Contribute to improving and advancing the visual representation of content for proposals & presentations
Partner, develop & manage relationships and review processes with the appropriate Subject Matter Experts to ensure that all Knowledge-Base materials are accurate and appropriately position the firm to win business
Partner with the global presentation & proposal teams to create and maintain the library of standard deliverables for self-service to the global sales organization
Actively promote the use and benefits of the centralised Knowledge-Base across the business
10 - 15 years experience within the financial services presales industry with an excellent understanding of proposals and/or presentations and their role in the sales cycle
Knowledge-base or content management
Administrator experience in QPA, Savo and Salesforce
Must be able to work and lead our group independently within a remote team / manager environment
Strong and effective communication skills, verbal and written, and ability to set and manage expectations
Self motivated, with excellent project management skills and ability to drive projects through to completion
Strong organization skills and the ability to continually re-assess priorities
An understanding of securities services industry and products
Excellent written English, including an understanding of both British & American English
Post graduate degree (MBA or PGDM), course work in business, finance or marketing preferred
University degree essential; course work in business, knowledge management, finance and/or marketing preferred

Knowledge Manager Resume Examples & Samples

Supports Government Leads in developing and implementing the policies, processes, and platforms enhancing effective information sharing and information access across IC and U.S. Government entities for hostage recovery, detainee affairs, and other portfolios, as needed
Identifies mission-critical information sharing and information access requirements for stakeholders and proposes technical solutions to address
Assists Government Leads in designing, constructing, and populating an internal repository of relevant analytic, policy, program, background, and legislative information associated with P&S portfolios
Provides knowledge management and content support to existing information portals managed by ODNI and P&S
In coordination with Government Leads, develops training materials and user guides and provides on-site training support to mission partners and platform users
Bachelor’s Degree in knowledge management, communications, library sciences, organizational development, or a related field. The government will waive the Bachelor’s degree requirement if the candidate has 5 years of experience working in the IC in one or more intelligence disciplines, including at least three years of experience carrying out knowledge management and information dissemination activities, ideally for intelligence-related projects
Three years of demonstrated experience developing knowledge management and communications portals via i-Space, r-Space, Intellipedia, or other IC platforms
Demonstrated experience in establishing effective partnerships within and outside the IC

Knowledge Manager Resume Examples & Samples

Arm Marketing COE members with the type of information that will make them smarter, more competitive and commercially effective both as revenue producers and as value-add to industry partners within the firm
Handle operational aspects of COE so steering committee can focus more of their efforts on clients and candidates
Lead steering committee task forces comprised of Principals and Partners to ensure strategic project execution
Create content as key currency for the practice to help win externally and engage internally
Provide ad hoc support to COE partners when they ask for help with client pitches
KF02

Knowledge Manager Resume Examples & Samples

Establish the global standards for the code repository that supports crowd sourcing and interfaces with the corporate asset repository
Establish the global standards for a field collaboration tool
Work with IT to choose the appropriate technology to support the Consulting services use case
Manage a cross functional team consisting of the core field organization and corporate groups to deploy these solutions to the global consulting team
A BS degree in Computer Science, related technical field, or equivalent work experience;
Prior experience in the implementation and deployment in the following Knowledge tools: Slack, Jive, Github and/or Lithium
Understanding of the Teradata consulting practices a plus
Prior background in project based service delivery preferred
Prior background in the implementation and deployment of collaboration / code repository solutions a strong plus
Strong, cross functional communication skills with a proven ability to relate to a diverse set of organizations including HR, Procurement, Global Learning, Marketing and IT
Communication skills to relate all levels of the organization
Our total compensation approach includes a competitive base salary, 401(k), strong work/family programs, and medical, dental and disability coverage

Knowledge Manager Resume Examples & Samples

Bachelor’s or higher degree
Must have 5-7 years experience creating and leveraging KM strategies to support operational programs
Proficiency with SharePoint, SharePoint Services/Portal Server, Microsoft Office suite
DoD ‘Secret’ clearance required
Experience with infrastructure specific to Cyber Security
Knowledgeable on Cyber Security language, processes, and workflow within the KM realm
Provide consulting skills, knowledge management support, and optimization and support of the knowledge management system for the client directorate in Microsoft SharePoint
Must have a working knowledge of database management systems and structures, a thorough knowledge of online collaborative tools, social networking tools, and content management systems
Collaborate with program personnel to automate workflows and improve business processes
Develop and deliver training, communications, and tutorials to train and provide administrative support to program personnel on SharePoint functionality including procedures, standards, and best practices
Provide general "help desk" support to program staff that are having difficulty accessing documents in the knowledge management system
Serves as the Information and Knowledge Management Specialist at the Installation Information Infrastructure Modernization Program (I3MP). Responsible for developing the Command's Information and Knowledge Management Strategy (IKMS) // Information and Knowledge Management Plans (IKMP)
Develop, review, and validate mission critical information and knowledge exchange requirements, procedures, and processes
Develop, implement, and assess the organization's data collection and reporting needs
Establish new information and knowledge products as required, improving ability to search and access needed information and knowledge products
Ensure the content is well structured, current, assessable, accurate, and end-user friendly
Close coordination/partnership with subject matter experts to ensure content integrity, availability, quality, and accuracy
Knowledge of information security and systems administration; manages user access and permission levels
Supports Intranet sites built on SharePoint
Configures SharePoint services and settings
Documents SharePoint configuration and architecture
Monitors site quotas and file size limits
Reviews and monitors usage reports
Manages content databases and create new ones as required
Administers and maintains sites and sub-sites; manages the site layout structure and content
Communicate effectively with clients, and technology team members in support of SharePoint environment planning, deployment, and operational support
Create and manage a backup plan for critical SharePoint data
Implement and manage Microsoft Project Server in SharePoint
Develop, configure and maintain document libraries, enterprise lists and site collections
Manage SharePoint end user accounts, permissions and access rights in accordance with best-practices regarding privacy and security
Develop training materials and provide training to users with varying levels of skills
Test recommended, emerging SharePoint and application development software products, languages, and standards in support of procurement and development efforts
Assist with efficient implementation of new software products, tools or systems and for resolution of any adaptation issues
Experience developing InfoPath forms and workflows
Degree preference in knowledge management, information sciences, or library sciences

Ngbs Knowledge Manager Resume Examples & Samples

Knowledge Management Framework: Establish Knowledge Management (KM) framework by developing and maintaining organizational knowledge based on a structured and standardized approach for all relevant NGBS processes, methodologies and service solutions. Promote collaborative tools to facilitate sharing of ideas among internal team and external partners. Create and deploy knowledge management training programs. Monitor and evaluate the knowledge sharing program
Knowledge Management Governance: Define and implement the Governance to manage creation and update of all Global Standard Procedures across all E2Es in a consistent way by ensuring alignment with the NBE E2E governance and BPM methodology
Service Delivery Model: Improve on a continual basis the Service Delivery Model (SDM) methodology by benchmarking and incorporating best practices from the Global Business Services (GBS) industry
Service Strategy: Deliver the Service Delivery Model across End to End solutions (such as Plan to execute, Idea to launch) and other functional areas (such as Digital, Analytics) encompassing operating footprints for Above-Market versus In-Market considerations, Centres of Competence (CoC) versus Centres of Scale (CoS). In-house versus outsourced and location assessments for service delivery locations
New Methodologies: Lead the development of new GBS methodologies (such as Change Request Management, Business Continuity Planning) by incorporating existing Nestlé standards (e.g. from GLOBE) and learnings from external partners
NGBS Projects: Lead and participate on a variety of GBS projects from strategy formulation to execution, leveraging NGBS methodologies and cutting across organizational boundaries
Masters Level education or equivalent
Business insight, industry (Shared Services/BPO) insight, analytical, presentation, communication, focus on result – deliverables due in very short time
Ability to conceptualize methodologies and ways of working
Ability to coordinate and facilitate meetings and workshops get actions in place, follow up, get closure
Worked within a matrix environment; achieving results through effective influencing, collaborating
Experience in leading change and business transition in organizations
International exposure and range of business experiences in different environments, cultures
GLOBE solutions knowledge in the relevant functional area

Knowledge Manager, Pdqa Resume Examples & Samples

Promote an integrated approach to identifying, capturing, evaluating, retrieving, and sharing all PDQ information assets. These assets may include databases, documents, policies, procedures, and previously un-captured expertise and experiences
Establishes and uses knowledge management methodologies to ensure the global standardization of business process training, information and knowledge management practices
Responsible for implementing PDQ business process training, information and knowledge management methodologies and processes that are efficient, effective, scalable and institutionalized
Identifies, establishes and institutionalizes technologies utilized as the hard infrastructure foundation of business process training, information and knowledge management practices
Identifies, establishes and implements systems to ensure explicit knowledge is easily and intuitively accessible to PDQ as a whole
Identifies, establishes and implements systems, forums and activities to ensure that meaningful tacit knowledge is revealed and shared with PDQ as a whole
Applies established methodologies and processes consistently to ensure and gauge effectiveness of and compliance to business processes and competency training with the objective of establishing a high level of measured competency and productivity in PDQ as a whole
In collaboration with functional leadership, responsible for maintaining currency and transparency of all business processes related to people development and management
In collaboration with functional leadership, responsible for delivering business process training as required to PDQ as a whole
Responsible for establishing capability of delivering business process training to ensure maximum coverage in a global setting
Responsible for delivering or partnering with functional representatives to deliver PDQ systems training to PDQ as a whole and to stakeholders as required
Responsible for ensuring information/knowledge management life cycle oversight is operational and that findings and recommendations are available to functional leadership in alignment with planning cycles and as otherwise requested as well as to stakeholders as required
Responsible for ensuring that business process and systems training meet objectives at the site, functional and global level by establishing and incorporating assessment methodologies during planning stages
Leads and participates on cross-functional teams and is responsible for ensuring business process training, information and knowledge management deliverables meet objectives
Collaborates with PDQ functions to provide broad based business process training, information and knowledge management as needed
Builds and maintains strong relationships with all internal and external partners / stakeholders

Senior Knowledge Manager Resume Examples & Samples

The Knowledge Manager will perform the following roles
Promote knowledge capture and reuse through operational and business processes
Capture and distill experience and insight for reuse to improve performance
Facilitate Knowledge Management strategic planning
Facilitate knowledge transfer sessions
Provide internal training and consulting on KM concepts and methodologies
Plan, develop, stand up, support, and promote collaborative tools and techniques such as communities of practice to facilitate sharing of ideas and work among internal teams and external partners
Create awareness in the organization of the principles of knowledge management and how they can impact the performance of the organization
Work with leadership to establish KM as a priority business lever for the organization and develop means to legitimize and motivate the seeking and sharing of knowledge
Create an awareness of the behaviors and culture needed to promote knowledge management and guide and support both individuals and teams in embracing a change in behavioral style, moving from data/information push to knowledge pull and sharing
Work to ensure appropriate IT enablers for knowledge management
The Knowledge Manager should have the following responsibilities in managing the knowledge base
Identify the knowledge critical to the organization; looking beyond technical knowledge (‘know-how) to strategic, business-environmental, people and other knowledge categories (‘know-why’, ‘know-who’ etc.)
Identify the individuals in the organization with knowledge in specific areas which are critical to the performance of the organization and enroll them in the process of managing that knowledge
As necessary, develop a suite of process tools for learning before, during and after and a means of integrating these within the normal working practices of the organization
As necessary, develop processes for capture, storage, validation and retrieval of knowledge; both within the organization and externally with others
Prompt for, and facilitate, the capture of learning after all significant projects
Ensure the knowledge generated within the organization is made easily visible, available and useful to seekers
Monitor the effectiveness, maintenance and use of the IT tools and systems as they apply to KM, and implement improvements
Coach the organization in the use of KM processes and tools
Prompt for, and facilitate, 'Learning Before Doing' for all significant projects
Prompt for, and facilitate, the sharing of knowledge while doing the work
Help new ideas from the workforce survive and thrive inside and outside the team
Identify the individuals within the team or organization with critical knowledge for the organization and enroll them in the process of applying that knowledge within the organization
Monitor the behaviors and culture within the organization as they impact KM and prompt for recognition when and where necessary
Bachelor’s Degree in Computer Science, related technical field, or equivalent work experience
Seven or more years of relevant Technology Industry experience
Five or more years of knowledge management or equivalent experience
Professional service industry experience or customer support experience strongly preferred
Experience with Knowledge Center Service (KCS), key knowledge management concepts, tools and techniques (e.g. Salesforce.com) and or comparable experience
Highly organized and disciplined approach to systems use and document management
Must demonstrate strong analytical, presentation and communication skills
Ability to summarize and convey business process information to a varied audience
Demonstrated ability to effectively communicate, influence and lead both with and without authority
Highly effective teamwork and collaboration skills

Knowledge Manager Resume Examples & Samples

Conduct training for SENS3 capabilities
Supervise training team
Provide documentation and training to users
Provide security training to contractor personnel
Provide documentation and training to administrators Collaborate with DHS governance and working groups to establish documented roles and RESPONSIBILITIES, documented methods of communications, and create MOU between service providers. Ability to run reports and track back-end infrastructure and licenses
Coordinate with IT Staff to implement and continually improve computer technology training
Oversee development of training courses and deliver training to end users
Ensure training schedules are met and quality training is delivered by means of standards of achievement
Provide quality control functions to all aspects of computer based training
Manage computer training using a SharePoint Portal scheduling and execution format
Assist in developing additional training as technology changes and address opportunity training objectives
Ensure all network/systems users and Information Management Officers who serve them receive quality hardware equipment and systems training
Assesses, designs, and conceptualizes training scenarios, approaches, objectives, plans, tools, aids, curriculums, and other state of the art technologies related to training and behavioral studies
Identifies the best approach training requirements to include, but not limited to hardware, software, simulations, course assessment and refreshment, assessment centers, oral examinations, interviews, computer assisted and adaptive testing, behavior-based assessment and performance, and team and unit assessment and measurement
Develops and revises training courses. Prepares training catalogs and course materials
Trains personnel by conducting formal classroom courses, workshops, and seminars

Knowledge Manager Resume Examples & Samples

Knowledge Management Process
Six Sigma - Yellow / Green Belt is an advantage
Knowledge Centered Support Methodoloy
All ITIL processes
ITIL Foundation certified
Knowledge Centred Support Certification by Consortium (applicable version) is an added advantage
At least 4+ years of experience within business process work
Good understanding of other processes (Problem, Incident, Change and Configuration manager)
Ability to function in an environment necessitating judgment calls in a short timeframe
Ability to work under stressful conditions
Drive and ’can-do’ attitude, pro activeness
Handling of a global environment- and culture
Excellent conflict and influential management skills

Knowledge Manager Resume Examples & Samples

Potential New Business (PNB) Support
Knowledge Management and Marketing
LAS Practice Operations
Develop, maintain, and leverage LAS practice knowledge and information
Seven or more years of business experience; knowledge of leadership and talent consulting, and/or organizational development is ideal
Two or more years of experience in a consulting firm environment
Ideally, the candidate will have some experience managing knowledge resources or a knowledge agenda
Undergraduate degree required; advanced degree is preferable
Superior business writing skills
Advanced skills in Microsoft Excel and PowerPoint; experience managing the customization of information-sharing technology platforms is a plus
Strong graphic design and formatting skills

Knowledge Manager Resume Examples & Samples

10+ years of experience with the design, development, and implementation of knowledge management tools
5+ years of experience with interfacing between Microsoft Office, including SharePoint, Access, Word, Excel, PowerPoint, Project, InfoPath, Power BI, and Visio
5+ years of experience in working with graphical user interface software and geospatial databases
3 years of experience with scripting code, including JavaScript, Python, and JQuery

Knowledge Manager Resume Examples & Samples

S&P Global Knowledge Manager
Responsible for adherence among Knowledge Base content and Training documents & Process information
Point of contact for any Knowledge Base queries regarding

Knowledge Manager, Mid Resume Examples & Samples

4 years of experience with collaboration tools, including SharePoint Portal operations
3+ years of experience as a knowledge manager or records manager
Experience with providing program management support, including administrative support, status reporting, team facilitation, performance tracking, and administrative oversight of work activities
Experience with Microsoft Office Suite, Knowledge Management Fundamentals, and Knowledge Management tools
Experience with using SharePoint on the JWICS network
Knowledge of the federal government
ITIL v3 foundations Certification
Experience with SharePoint 2013
Ability to clearly convey technical implementation measures and design strategies in compliance with regulation and policy
DoD 8570.01-M IAT II compliant Certification, including Security+ or equivalent
SharePoint Certification a plus
PMP Certification in progress

Knowledge Manager Resume Examples & Samples

Manage the current knowledge management practices and improve them
Analyzing the effectiveness of the new knowledge management programs by observing its usage and evaluate its impact in terms of the organizational benefits
Interact with the staff members to understand their needs and problems with current knowledge base and training programs
Utilize the knowledge base resources and design a training and test module for the staff
Forming the online community of knowledge sharing
Encourage the staff and workers to share knowledge effectively and efficiently
Understanding of the databases maintained by the organization (Sharepoint, SNOW Knowledge Base)
They should have good communications and planning skills
Should be able to transform the ideas of management and implement appropriate solutions in the organization
Ability to maintain constructive work relationships with the employees of all the departments; seniors as well as juniors
Ability to supervise and guide the employees
Understanding of current cyber security landscape is a plus

Download Knowledge Manager Resume Sample as Image file

Related Job Titles

Manager Resume Sample

Programme Manager Resume Sample

Rights Manager Resume Sample

Intake Manager Resume Sample

Asst Manager Resume Sample

Operation Manager Resume Sample

CI Manager Resume Sample

Lead Manager Resume Sample

Manager Test Resume Sample

Lean Manager Resume Sample

Collaboration Manager Resume Sample

Impact Manager Resume Sample

Browse More

Knowledge Manager Resume Samples

The Guide To Resume Tailoring

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies

Tailor your resume & cover letter with wording that best fits for each job you apply

Resume Builder

Resume Builder

15 Knowledge Manager resume templates

Read our complete resume writing guides

How to Tailor Your Resume

How to Make a Resume

How to Mention Achievements

Work Experience in Resume

50+ Skills to Put on a Resume

How and Why Put Hobbies

Top 22 Fonts for Your Resume

50 Best Resume Tips

200+ Action Words to Use

Internship Resume

Killer Resume Summary

Write a Resume Objective

What to Put on a Resume

How Long Should a Resume Be

The Best Resume Format

How to List Education

CV vs. Resume: The Difference

Include Contact Information

Resume Format PDF vs Word

How to Write a Student Resume

Knowledge Manager Resume Examples & Samples

Knowledge Manager Resume Examples & Samples

Knowledge Manager Resume Examples & Samples

Knowledge Manager Resume Examples & Samples

Knowledge Manager Resume Examples & Samples

Knowledge Manager Resume Examples & Samples

Knowledge Manager Resume Examples & Samples

Knowledge Manager Resume Examples & Samples

Knowledge Manager Resume Examples & Samples

Knowledge Manager Resume Examples & Samples

Senior Global Knowledge Manager Resume Examples & Samples

TAS Knowledge Manager Resume Examples & Samples

Knowledge Manager Resume Examples & Samples

Knowledge Manager Resume Examples & Samples

Knowledge Manager Resume Examples & Samples

Domain Knowledge Manager Resume Examples & Samples

Knowledge Manager Resume Examples & Samples

Knowledge Manager Resume Examples & Samples

Knowledge Manager Life Sciences Resume Examples & Samples

Knowledge Manager Resume Examples & Samples

Global Senior Knowledge Manager Resume Examples & Samples

Knowledge Manager Resume Examples & Samples

Knowledge Manager Resume Examples & Samples

Knowledge Manager Resume Examples & Samples

Knowledge Manager Resume Examples & Samples

Gtb-knowledge Manager Resume Examples & Samples

Senior Knowledge Manager Resume Examples & Samples

Knowledge Manager, Mid Resume Examples & Samples

Knowledge Manager, Mid Resume Examples & Samples

Knowledge Manager Resume Examples & Samples

Senior Knowledge Manager Resume Examples & Samples

Knowledge Manager Resume Examples & Samples

Cyberspace Knowledge Manager Resume Examples & Samples

Senior Knowledge Manager Resume Examples & Samples

Samsung Knowledge Manager Resume Examples & Samples

Knowledge Manager Resume Examples & Samples

Knowledge Manager Resume Examples & Samples

Knowledge Manager Resume Examples & Samples

Senior Knowledge Manager Resume Examples & Samples

Knowledge Manager Resume Examples & Samples

Knowledge Manager, Senior Resume Examples & Samples

Knowledge Manager Resume Examples & Samples

Knowledge Manager Resume Examples & Samples

Senior Knowledge Manager Resume Examples & Samples

Knowledge Manager Resume Examples & Samples

Knowledge Manager Resume Examples & Samples

Consumer & Market Knowledge Manager Resume Examples & Samples

Senior Global Knowledge Manager Resume Examples & Samples

Knowledge Manager Resume Examples & Samples

Knowledge Manager Resume Examples & Samples

Knowledge Manager Resume Examples & Samples

How to Make
a Resume

50 Best
Resume Tips

200+ Action
Words to Use

Internship
Resume