Manager, Training Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the manager, training job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies

Tailor your resume & cover letter with wording that best fits for each job you apply

Resume Builder

Create a Resume in Minutes with Professional Resume Templates

CHOOSE THE BEST TEMPLATE - Choose from 15 Leading Templates. No need to think about design details.

USE PRE-WRITTEN BULLET POINTS - Select from thousands of pre-written bullet points.

SAVE YOUR DOCUMENTS IN PDF FILES - Instantly download in PDF format or share a custom link.

Create a Resume in Minutes

A Hoppe

Agnes

Hoppe

345 Jeff Pine

New York

+1 (555) 921 9649

345 Jeff Pine

New York

Phone

p +1 (555) 921 9649

Experience Experience

Boston, MA

Assistant Manager Training

Boston, MA

Schuppe, Kassulke and Auer

Boston, MA

Assistant Manager Training

Design & Execute TNI framework basis analytics of key performance metrics
Act as a liaison between project/program directors, coordinators and other staff. Perform liaison duties between staff working on the project
Handling the logistics of the project (e.g. making agendas, developing timelines and setting up workshops, etc.)
Support L&OD team with other employee engagement, development and OD initiatives as assigned
Performs other duties as assigned
Learning Management System
Flexibility to respond to a range of different work situations

Detroit, MI

Manager Training

Detroit, MI

Medhurst Inc

Detroit, MI

Manager Training

Manages design of core leadership development program offerings and targeted leadership development programs
Leverage sound discipline and subject matter expertise to create high quality, interactive training supported by pre-work, post work and assessments
Evaluate instructor performance and the effectiveness of training programs, providing recommendations for improvement
Provide disaster management and humanitarian assistance planning and operational support to CFE and USPACOM
Work closely with the Senior Manager LPC to provide ongoing and program related support
Work with trainers in all lines of business to develop ad-hoc curriculum and documentation to address hot-button issues and site deficiencies
Create, implement and monitor instructional product development standards that are applied when designing or acquiring learning products

present

Chicago, IL

Manager, Training

Chicago, IL

Herman-Grady

present

Chicago, IL

Manager, Training

present

Provide leadership in identifying and implementing effective delivery/content for the training /learning roadmap for the various CoE communities
Delivers training and is responsible for monitoring, coaching, and evaluating participant progress
Monitors site execution of the training function in compliance with corporate Training processes, procedures, tools etc. by conducting site audits
Responsible for using Minacs or client supplied instructional design model including lesson plan template and visual aids
Ensure standard work practices by providing facility and systems training and knowledge transfer
Monitors progress through statistics tracking; prepares reports including quality programs (ie. COPC or ISO)
Help drive continuous learning culture by utilizing multiple disciplines like surveys, assessments, social media, cohort groups, tools, job aids, etc

Education Education

Bachelor’s Degree in Related Field

The University of Texas at Austin

Bachelor’s Degree in Related Field

Skills Skills

Recommends changes and makes modifications within own team and with business partners to enable work to be completed more easily, quickly and effectively
Ability to effectively prioritize and execute tasks in a high-pressure environment
Very strong written, oral, and interpersonal communication skills
Knowledge and experience working in Learning Management Systems (LMS)
Able to travel up to 30% of the time
Building the training calendar
Ensure training sessions are scheduled across the country and work to secure training sessions for all markets participating in the program
Engage with field and cross-functional GRC teams in planning process
Will partner with Director of Stores, Training
Proven working experience in coordinating multiple training sessions in a retail field setting and/or corporate setting

Create a Resume in Minutes

15 Manager, Training resume templates

Read our complete resume writing guides

AML Business Ops Manager, Training Resume Examples & Samples

Partner with the Metrics team (quality feedback) and Compliance Training team to adjust training requirements to improve performance and quality of team
Coordinate a Lookback shadow and mentoring system for new hires
Partner with Quality Management train new hires on the AML Lookback specific protocols
Partner with Business Operations and Quality Managers to develop and implement ongoing training and ensure team is aligned with Compliance BAU teams
Coordinate weekly meetings for BAU Filing Units and Quality Managers to address immediate concerns from new hires and work to resolve
Develop creative learning curriculums to ensure material is interesting and engaging
Track team completes training by deadlines to avoid audit breaches
3 years of team leading experience; college degree
Demonstrated basic understanding of financial industry, AML, and/or Compliance
Strong coordination and logistic skills
Flexible individual who can easily and efficiently transition across topics
Demonstrate the ability to take the initiative while building partnerships
Strong interpersonal (written and verbal) and analytical skills
Adept at multi-tasking and meeting deadlines in high-pressure environment
History of success working in a team environment
Proactive/self-starter with the ability to deliver value-added support to business partners
Proficiency in PC Skills including Microsoft Excel, Access, Word, PowerPoint and other reporting tools
Preferred skills include: Familiarity with the firm's internal systems and processes

Merchandising Manager Training Studio & Accesories Resume Examples & Samples

Be the expert for customer needs in the relevant BU. Consolidate commercial input from Areas and ensure consideration by global marketing
Review global product concepts and build an efficient regional range considering global guidelines and SLAM needs (GFR / RMBR). Address additional concept requirements for the Region
Develop Regional GTM strategy and drive execution across all marketing elements. Define quantitative and qualitative targets by category and Area/Country
Define, manage and approve articles for regional/local sourcing in alignment with global Marketing ( hand over clear brief to Regional Sourcing Management (when applicable)
Support CSLAM sales team and Merch. Manager in selection and sell-in of CSLAM range
Lead cross category initiative (Retail Space Management) to ensure execution of SBP
Responsible for forecasting and financial planning in collaboration with finance and demand planning teams
Pro-actively monitor category performance across the region and define corrective action as needed
To measure progress on own KPIs and monitor all reports
To monitor and report on consumer trends and competitors’ activities regarding ranging and pricing across SLAM and propose/initiate/take actions
Ability to manage many strategic initiatives at one time while adhering to deadlines
IT skills: Outlook and Word: Basic; Excel and PowerPoint: advanced
Advanced presentations:development and delivery of executive level presentations
Go the extra mile attitude
University degree in business with marketing focus and ideally some exposure to sports or exposure to marketing
Minimum Bachelor’s Degree, ideally with marketing and sales focus or equivalent professional experience
4-6 years of Marketing with strong focus on product management
3+ years leadership experience
Passion for the business

Senior Manager Commercial Account Manager Training Program Resume Examples & Samples

Experience with coaching
Prior Commercial Lending experience
Limits of $500M

Assistant Manager Training Resume Examples & Samples

Training Need Identification
Design & Execute Functional Knowledge Tests to ascertain Training Needs
Liason with the vertical heads for ascertaining functional training needs
Design & Execute TNI framework basis analytics of key performance metrics
Training Delivery of functional modules through classroom & webex sessions to be covered under ACE (Customer Services & Collections)
Training Delivery of functional modules as knowledge/ skill refreshers identified through classroom sessions
Facilitate soft skills & leadership sessions scheduled
Behavioral and Quality Trainings support
Execute of all NHOs across functions- Liaise with Recruitment, HR and Functional Teams for the same
Support the Quality teams in execution of all QAT and QAT-lite sessions
Ensure that all the Training vendors are registered and help in vendor registrations and the renewals
Coordinate with the Trainers, Sourcing and Finance to process the Training invoices
Ensure all Purchase Orders are in place before the desired program date
Logistics & Admin support for all behavioral trainings for GE Capital
Maintain the tracker related to training MIS's
Coordination with the central L&D team in creation of various id's and reports
Learning Management System
Design & Deliver all online functional trainings basis TNI
Manage & track training requests through training portal
Leverage & implement e-learning best practices from the industry and within the organization
Knowledge of Credit Cards business
Strong Process & Functional kowledge
Knowledge of MS Office- Excel & Powerpoint
Past training experience
Domain expertise in Collections, Customer Services, Operations

Audi Senior Manager, Training & Operations Resume Examples & Samples

The Sr. Manager, Training and Operations is responsible for leading and managing a team of 53 people within the Audi Academy that is focused on the design and implementation of vehicle product, process and brand training to support Audi’s 200/300 volume initiatives
As a Sr. Manager it is imperative in this role to be the Academy advocate, visionary and relationship builder to all other business units. This role supports a large amount of training requested by AoA to the Academy and therefore must maintain a professional, mature and highly respected work ethic and management style
This role is also responsible for programs centered on developing high-performing Sales and After Sales Management teams at Audi dealerships, including General Managers and Dealer Principals
This position is responsible for managing all of the research, design, development and facilitation of innovative and practical learning topics that support the needs of both the business units and the learners
The Sr. Manager of Training and Operations oversees all business aspects of training development and delivery. This responsibility includes managing a large team of Sales Trainers, After Sales Trainers, Regional Training Coordinators and Curriculum Developers who develop and deliver in depth training programs at all Audi dealerships. The Academy, for the first time, is starting a new program from the ground up to eliminate almost all instructor led classes outside of the dealership and implement all in dealer training. This role will help oversee the building, managing, executing and assessing of the entire program
This role will also oversee the new creation of Audi Certification Centers where online and live evaluations will be required of all Sales and After Sales dealership employees. This type of program has not been created or implemented at AoA and will require intense dedication to developing this from scratch
Work closely with Audi Academy General Manager and Director to develop strategic plans for Audi Academy capacity planning, new model launch planning, product training, process training, brand training, Certification Centers and effective delivery of all programs
Oversee all training tours, sales curriculum, course development and course integration into the certification program while interfacing with Audi Sales, After Sales, Product Support and Audi AG
Oversee and direct the development of training curriculum for Audi dealer Sales and After Sales personnel utilizing research gathered by needs analysis. This includes certification, tactical, product launch and tailored programs
Oversee Audi’s all new Certification Centers located in four Audi Learning Centers across the country
Oversee an all new In Dealer Training program for every dealer in the country
Oversee capacity planning and geography mapping of training locations and trainer assignments and make recommendations for adding or editing capacity
Oversee a universal and transparent tracking system for the Academy and Regional/Area use
Manage, track and update management of a $12.5+ million budget
Oversee strategic training plans for a team of 53 people located across the country which includes course delivery, brand training, testing, scheduling, tracking and reporting
Oversee training management, train the trainer events, and Audi AG trainer certification
Evaluate instructor learning and delivery to maintain high expectation of quality and consistency
Minimum of 10 years of experience with automotive retail, or equivalent industry, related to training
Mininum of 7 years management experience
Minimum of 5 years of experience in facilitation, coaching and executive presentations
People development and strong management skills
Dealership process diagnosis abilities
Experience in curriculum development and delivery
Presentation/executive presentation skills
Conceptual thinking
Influencing and negotiation Skills
Highly competent facilitation and communication skills
Team player – building and sustaining credibility with regions, dealers and other business units

Brand Marketing Manager Training / Sportswear Resume Examples & Samples

Lead in strategic planning phase of the brand communication activities for CIS Training/Sportswear in close collaboration with the Category Director and Brand Communications Director. Align with BU team to develop a yearly calendar of product launches and stories to inform the larger omni-channel plan Responsible for driving the creation of a comprehensive multi-dimensional category brand communications plan to be used to inform all brand activation interphases (consumer activation, media, ecom, in-store, EIM , SMM) Responsible for the daily management of internal and external resources (agencies) in campaign briefings and executions Supervision of category MWB and management of all financial procedures. Maintain a deep operational relationship with multi-functional counterparts and BU’s to ensure full coordination of brand activities and compliance with brand activation calendar Maintain close strategic ties with global category counterparts, having clear understanding of how to locally execute as well as ensuring all local BU needs are communicated and addressed. Work with key cross-functional communications teams and brand design to adapt and localize global tools. Lead in creation of tool kits to support local BU priorities in close partnership with global colleagues Build and utilize relationships with key media, influencers, assets, etc. to devise strategies for product seeding and digital/SM promotion of key stories and products aimed to drive the brand and sell-through. Responsible for creating the Brand KPI tracking tools for CIS, and the corresponding “Action Plans” tools
Brand KPI’s (Brand Momentum, Net-Promoter Score, Spontaneous Purchase Intent) Quality of Tools / Reporting Execution excellence in brand concetps/storeis Category sales vs plan
Work for the #1 Sports Brand in Russia Dynamic job environment gives exposure and experience to all aspects of Marketing Great career growth opportunities Global exposure and travel opportunities Strong surrounding team with great teamwork environment
5+ years of broad marketing experience 2+ years of experience managing communications in an international marketing driven company Cross-functional Project Management Experience Higher Education Degree, preferably M.A in Marketing Sport has to be a big part of life

Product Manager Training Footwear Resume Examples & Samples

Maintenance of all product information systems
Builds market and key account networks for consistent product feedback
Presents the range both internally and externally
Analyses and reports on category performance
College degree, preferably in marketing/business
4+ years of relevant experience (product marketing, merchandising, design, etc.)
Interest in fashion, cultural trends, good eye for color/textile innovation
Computer skills (Excel, Power point, Word, Adobe Illustrator)

Manager Training & Knowledge Resume Examples & Samples

Ability to travel on an as needed basis
Ability to communicate effectively across all levels of management as well as with outsourced vendors
Aptitude to do research to bring unique and realistic solutions relating to guest satisfaction. Ability to manage projects and work with cross-functional teams
High aptitude for new information and technology
Ability to monitor call center's customer service quality and make recommendations for corrective action to improve the operation and enhance guest delight

Senior Product Manager Training Resume Examples & Samples

Influence and implement strategic category direction, proactively set range direction
Identify new business opportunities to drive innovation and/or commerciality
Show full understanding and drive the product creation process whilst managing all tasks within the given time frames
Become a role model for other team members in regards to product creation process
Show leadership through living the brand values
Build and maintain a strong relationship with cross-functional teams and with interlinked departments to enable an efficient product creation process; ensure product excellence
Pro-actively analyse business, draw conclusions and act upon; drive profitability and efficiency
High level of product expertise to create industry leading products
Be a competent partner for product and ranging discussions with markets and retailers
Prepare and present ranges and business related topics - with respective audience in mind - by using relevant structure and content
Identify projects to optimize category performance; work independently and steer to conclusion
If applicable: Build experience in managing direct reports, developing their functional and social skills; ensure clear and structured on boarding process for new team members
Lateral thinking and challenge status quo
Communication skill set, including effective negotiation and clear transportation of information
Step up to conflicts, work towards a diplomatic solution
Be open for change, support execution of change management
Basic leadership skills
Work independently as well as part of a team
Efficiently plan and prioritize daily work
Advanced analytical skills, be solution driven and result oriented
College degree, preferably in marketing/business/textile/fashion
Minimum of 5 years Product Marketing experience with APP, FTW or ACC background
Experience in trade or sales is helpful

Assistant Manager Training Resume Examples & Samples

Collaborate with SCM & IT departments/teams/individuals through regular consultation, discussions, and information collection/analysis to identify training tool requirements that support the Global Ops direction and strategy
Support development of SCM & IT Training strategy in order to decide on concepts and solutions in close cooperation with external and internal stakeholders which meet required quality, quantity and budget
Provide consultation to project teams in clarification of the Training objectives and operations for a particular project or program. This includes handling the logistics of the project e.g. providing tool trainings that enable project teams to create trainings that support Change management activities, developing and coordinating the material to be used for the project etc
Ability to work in a fast-paced environment with different international cultures
Good numerical and analytical skills, experience in finance ideal
Very good communication skills, especially when interacting with different levels of business
Four-year college or university degree with focus on Business Administration, Communication or related areas, or equivalent combination of education and experience

Manager, Training & Field Services Resume Examples & Samples

Staff development and supervision
Field Service Technicians
Leads a project team or multiple smaller project teams and leads two functional teams in areas of expertise
Prepares, monitors, and may be responsible for budget, staffing, and or business/operational results of a functional ream or project
Directly manages individual contributors and may manage supervisors or group leaders
Works with various department staff to increase training value to customers and distributors
Responsible for increasing revenue in Field Services department

Senior Manager, Training Resume Examples & Samples

Builds strong relationships with business stakeholders and cross-functional support teams to identify training needs and trends and to develop and/or deliver a variety of learning interventions in support of strategic plan and key initiatives
Manages training department including planning, budgeting, communications and administration
Manages and coaches large team of in-house Instructional Designers and Trainers and provides oversight and guidance to training departments at outsourced locations
Delivers high-impact custom learning solutions through the use of techniques that maximize learner participation, comprehension and application of course content. These may include Instructor-Led programs, Computer-Based Training, self-directed e-learning, as well as blended learning solutions
Ensures the volume and quality of work produced meets established standards
Identifies development opportunities and coaches team members in order to increase their effectiveness and improve presentation skills
Oversees development and maintenance of the Knowledge Base (KB) and Learning Management System (LMS)
Configures and administers the LMS: uploads courses, monitors compliance, develops and distributes reports
Serves as an expert in e-learning solutions and seeks out new software and teaching methods to advance e-learning strategies
Proactively uses technology, industry best practices, external networking and alternative learning methods to evolve learning and development activities
Embraces change with a positive attitude and by adapting behavior quickly
Manages growing team of Instructional Designers and Trainers, currently numbering ten
Bachelor’s degree in Adult Education, Instructional Design or related field, or equivalent experience
Minimum of five years experience as a Training Manager
Minimum of three years experience developing and implementing Sales or Customer Care training programs, preferably in a call center environment
Excellent public speaking and presentation skills
Excellent analytical, organizational and decision making skills
Excellent verbal and written communication skills; creative writing skills a plus
Excellent time management skills; must be able to effectively deal with ambiguity in a very fast-paced environment and handle multiple tasks
Ability to work well in cross-functional team environments
Ability to take initiative as appropriate without supervision
Ability to work with outside vendors
Ability to interface with employees at all levels of the organization
Ability to take ownership and be accountable
Commitment to internal “client” and customer service principles
Recognition that the department supports a 24-hour workplace and, while not a frequent occurrence, the Senior Training Manager may be required to work non-standard hours, including nights, weekends and holidays
Position requires 30% travel (domestic and international)
Must have valid Passport or ability to obtain one
Thorough knowledge of MS-Office Suite (especially PowerPoint)
Familiarity with e-learning authoring tools: Storyline, Lectora, QuizMaker, Captivate, GoAnimate!
Strong understanding of Adult Learning Theory and Principles
Understanding of visual display design principles

Manager Training Resume Examples & Samples

Deliver and where needed facilitate learning/onboarding content to support Shared Services' training priorities
Where required, support the design of related training materials to optimize the customer and employee experience
Expert communication skills level: written, oral and presentation to consistently deliver meaningful presentations
Strong facilitation skills with knowledge of multiple delivery formats and approaches
Expert knowledge on how to structure content coherently, write concisely and employ technology in a sophisticated way to connect with the intended audience
Strong time management, planning and organization skills to oversee and execute on multiple complex initiatives without compromising quality
Demonstrated ability to work autonomously and collaboratively
Ability to forge and maintain strategic relationships with internal stakeholders, work on cross-functional teams
Good analytical and creative problem solving skills
A strategic thinker/planner with a good understanding of strategic thinking and problem solving, including seeking, creating and championing creative solutions
Highly developed interpersonal communication style; self-starter with the ability to balance multiple projects and priorities

Manager Training Personal Banking & Distribution Resume Examples & Samples

Provides training solutions for Personal Banking and Distribution. This includes direction in planning, development and program delivery to our internal clients
Designs and effectively delivers needs based training programs that will enable the respective business line to effectively maximize the business development and growth opportunities of their employee population. Training solutions must be flexible to address the current and changing needs of the business and its employees. This will be accomplished in consultation with the training team, head office support groups, HR relationship managers and appropriate business line heads. Training solutions will be varied
Identify ways to leverage internal resources to improve efficiencies. This includes using ‘in field’ employees to leverage best practices, skills and knowledge
Work closely with the Senior Manager L&PC to provide ongoing and program related support
The position requires significant initiative and judgment along with a high degree of knowledge and experience. The incumbent’s first challenges will be to assist in the development of sales and coaching training programs and support the ongoing development of existing orientation programs leveraging off of existing programs, where possible
Minimum 5-7 years experience in Financial Services (includes head office and ‘in field’ sales and sales management experience)
Knowledge of designing and developing training solutions, including needs analysis, setting objectives, developing course material, and evaluation methods
Knowledge of adult learning principles, course development, design and delivery, preferably in the financial services industry
In depth knowledge of delivery methods, options and tools as well as direct delivery experience
Prior experience in program design and has experience in developing client focused business solutions
Fluency in French a strong asset
Have a strong sense of self awareness and confidence that shows up authentically
In depth knowledge and experience in facilitating successful business line, vendor and staff discussions, negotiations and interventions
Strong interpersonal skills, oral and written communication skills, attention to detail and follow-through skills
Solid project management skills and the ability to manage multiple projects at the same time

Manager Training Resume Examples & Samples

Manages the development and execution of training projects for Retail Deposits, Payments & Lending group of businesses, Real Estate Secured Lending and Automotive Finance & Indirect Lending. This includes direction in planning, development and program delivery to our internal clients and internal / external partner management
Designs and effectively delivers needs-based training programs that will enable the respective business lines to effectively maximize business development and growth opportunities of their employee population. Training solutions must be flexible to address the current and changing needs of the business and its employees. This will be accomplished in consultation with the training team, head office support groups, HR relationship managers and appropriate business line heads. Training solutions will be varied
Build, expand and maintain relationships and networks with internal training professionals and external networks to continually improve upon the effectiveness of training. Share best practices and identify opportunities to work effectively across business lines. This accountability includes maximizing the use of Shared Services and the Global Learning Office where possible
Maintain a strong level of knowledge and understanding of the needs of the business (short and long-term objectives and goals) to align training solutions to meeting these needs
Act as consultant and project manager for training programs and when needed conduct one on one engagement with program participants
Accountable for new and ongoing vendor management, negotiations, relationships, delivery and sustainment with respect to the programs specifically developed and deployed in this role. This will include working with both LPC and the business line to ensure business objectives are well understood, the right solutions are being presented and will meet the key business objectives, the purchased solutions have line support and funding, and delivery and sustainment measures and metrics are in place and managed. Also responsible for preparing and presenting regular program reports and updates
Manage, maintain and refine current program material and work with appropriate areas to ensure that all material meet business line, industry and regulatory standards
Work closely with the Senior Manager LPC to provide ongoing and program related support
Minimum 2-5 years adult learning experience. Knowledge in adult learning principles, such as designing and developing training solutions, including needs analysis, setting objectives, developing course materials and evaluation methods
Financial Services experience an asset(includes head office and ‘in field’ sales and sales management experience)
Strong project management skills and the ability to manage multiple projects with competing timelines
Strong marketing and communication skills
Proven skills and experience in building and maintaining effective working relationships with clients, the broader Scotiabank community and team members
Strong interpersonal skills, oral and written communication skills, attention to detail and follow-through
Ability to work as part of an interdependent team and individually when required. Works well with autonomy and is an excellent communicator in a modern, flexible work environment

Senior Manager Training & Change Management Resume Examples & Samples

Build and deploy an aligned and scalable training & change management operating model that is integrated within the existing DTC Consumer Service landscape, globally and regionally (Europe, Russia, Latin America, North America and Pacific)
Develop and manage the global training framework that covers the broad spectrum of Consumer Service and comprises the various service touch points (phone/email/chat/social/self service), the adidas.com consumer service landscape, and the key Consumer Service processes and technology platforms (SalesForce Service Cloud, Order Management Systems, CRM systems)
Develop and manage a global, modular training curriculum that covers both ‘hard’ and ‘soft’ types of training and change management, eg supporting the go live of new digital service channels, or improving the consumer experience with specific service dialogue skill sets, toolkits and competency development programs
Functional expertise in consumer service management with an understanding of end to end consumer service journey management
Excellent communication and presentation skills: ability to inform and convince different types of internal and external audiences, represent the Consumer Service team effectively across the organization
Strong project management skills and practical, hands on mentality
Pragmatic, practical and solution orientated
Training certifications are a plus

Manager, Training Resume Examples & Samples

Design and develop a training program that leverages the resources of vendor business partners
Cultivate relationship internally with DMM/Buyers and Store Operations
Collaborate with vendors and instructors to gain training investment
High level of autonomy. Builds training calendar
Identifies learning gaps of our store experts
Anticipate and plan for knowledge needs through long term coordination with seasons, calendars, product releases, trends
Building the training calendar
Ensure training sessions are scheduled across the country and work to secure training sessions for all markets participating in the program
Engage with field and cross-functional GRC teams in planning process
Will partner with Director of Stores, Training
Bachelor’s Degree in Training, Human Resources, Instructional Design, or a related field
Minimum 5 years of training experience in a specialty retail field environment and/or corporate setting
Proven working experience in coordinating multiple training sessions in a retail field setting and/or corporate setting
Knowledge and experience working in Learning Management Systems (LMS)
Traditional and modern training methods (on-the-job, classroom, e-learning, workshops, simulations, mentoring, coaching, etc.)

Manager Training Events Resume Examples & Samples

Project management - end to end planning and execution of events for field leaders, advisors, and staff
Create and manage a task plan for an event (leveraging an existing Event Project Management guide): work with stakeholders to build a strategy for the event, create a full project plan for the event, and execute event tasks all the way through to event completion, including measurement of event results
Communicate effectively with core team, business partners and external vendors/sponsors
Lead core team meetings including agendas and summary notes for specific events you are assigned to
Budget – managing overall spend within an allocated budget allowance per event
Bachelors’ degree or equivalent
Relevant Experience Required - 5 to 7 years
Project management experience - ability to build project plans, manage and hold others accountable for assigned tasks, status report, and anticipate risks and issues
Excellent organization skills with the ability to manage multiple tasks and details
Proven experience delivering complex projects within time and within budget
Effective identification of escalations, risks, and issues
Excellent verbal and written communication skills. Ability to effectively shape messages to influence outcomes
Experience using MS Office and simple survey tools
Travel approximately 10%
Ameriprise Field experience; work with advisors, leaders/and or staff

Product Manager, Training Resume Examples & Samples

Analyze the sport, consumer, customer and market data to develop short and long-term strategies to grow the graphics category in alignment with brand metrics
Oversee the product creation and merchandising functions from brief all the way through to launch
Collaborate with Design, Development, Go-to-Market and other business units to ensure execution of an optimal product range
Collaborate and manage relationships with partners at SLD to ensure seamless integration of strategy and process
Build a market/retailer and consumer network for consistent product feedback in key channels
Travel to select accounts and markets to gather insights and inspiration. Translate these insights into actionable business opportunities
Manage computer related tasks (including applicable systems/applications)
Help define and prepare communication/sell-in tools for the Category
Assist in creating annual strategic business plans for the category
Assist in creating clear merchandising and activation plans based on channel, color, launch date and assets
Motivate and foster a healthy team environment
Ability to work within a highly complex business matrix
Proficiency with MS Office Suite and working with systems/applications
General knowledge of athletic footwear/apparel market and strategies preferred
Bachelor’s degree from four-year college or university in Marketing/Business or related field preferred; and
Previous creation/merchandising experience in the sporting goods industry preferred

Assistant Manager Training Resume Examples & Samples

Assists with the execution of major surveys/assessment processes (e.g., Team Member Engagement & Satisfaction surveys and 360/Development Feedback Assessments) to identify individual and organizational improvement opportunities that support USH goals and objectives
Researches and analyzes team and organization needs and trends through collection, analysis and interpretation of survey data and comments. Interfaces with clients to gather/present data and provide process guidance
Implements and administers customized assessment and data gathering tools (e.g., workbooks/databases, online survey tools, etc.) to measure the effectiveness of Technical Services teams
Administers systems/approaches involving performance, development, and talent management data to gather, interpret, and report trends and analysis to answer critical business and employee talent needs
Support L&OD team with other employee engagement, development and OD initiatives as assigned
Supports employee communications by contributing to, and updating various forms of communications such as newsletters, department-wide emails, communication boards and SharePoint intranet
Facilitates audits of communication vehicles to ensure information is relevant, accurate, and meeting the needs of our employees
Participate in reward and recognition, employee events, and ESAT action planning
Coaches and motivates Technical Services hourly team members to promote safe and efficient operations while also exceeding client expectations of communication, responsiveness, quality of service, and technical efficiency
Supports USH’s environmental, health & safety policies
Associate’s degree (AA) from two - year college or technical school in Communications, Behavioral Science or related field; or equivalent combination of education and experience required. Bachelor’s degree from a four-year college or university preferred
3-5 years of related experience; or equivalent combination of education and experience
Demonstrated project management and analytical skills
Demonstrated ability to work independently under pressure; proactive thinker/self-starter
Proficient in Microsoft Office suite: Word, Excel, PowerPoint, Access and Outlook
Proficient in SharePoint or similar collaboration software (will need to learn proficiency in SharePoint for role)
Solid facilitation skills/Comfortable presenting to groups
Proven ability to proactively partner across teams and with a collaborative mindset
Detailed planning & organizing, ability to prioritize and manage change
Must have strong leadership, organizational and problem-solving skills
Strong Statistical Analysis skills
Experience working with SPSS or other statistical software would be helpful but not required
Proficient technical skill and ability to learn online systems

Manager, Training Resume Examples & Samples

Oversee all training and development activities on the Amazon account
Developing a comprehensive and integrated curriculum based on input from key stakeholders that advances our managers’ capabilities to effectively attract, develop and grow our talent
Establish relationship with key clients to ensure alignment with client goals and programs that are delivered on a timely, cost-effective and high quality basis
Demonstrate leadership, responsiveness and creativity in team development and problem solving
Participate in technology development project conversations to understand the complexity of the technology being developed & the user groups impacted. Apply this information to identify the best means instructional design and training delivery model (in person, online, etc.)
Provide leadership for the successful implementation of learning and training program
Challenges processes and pro-actively identifies ways to drive out “process waste”
Partner with other services provider(s) to provide consistency and to ensure the use of standard work and best practices throughout the account
Lead discussions with each direct report to establish a cascade of strong goal setting, performance reviews, career development planning and incentive/salary administration
Manage and encourage participation in the client and Jones Lang LaSalle Employee Recognition, DaVinci and Excellence Awards programs
Promotes the integrated outsourcing business model to the client
Experience in manufacturing environments and methods to drive process improvements and system reliability
Demonstrated strong organizational and management skills
Experience in matrix management organization desirable

Assistant Manager Training Resume Examples & Samples

Executing specific adidas Group Retail University programs, as well as additional training initiatives
Monitoring and supporting the execution of adidas Group Retail University within all stores, as needed
Creating a culture of learning and continuous personal development in stores
Plan and deliver aGRU Store Manager Training Program workshops and support the aGRU Store Manager Core Training Program, as needed
Participate in the Global Retail Seasonal Training Planning, Development and Deployment process, providing relevant up-front input regarding local seasonal training needs and completing the translation/localization and delivery of global seasonal training materials in a timely manner
Design, develop and deliver additional seasonal training materials to support local-specific product/concept marketing activations in partnership with the respective regional Store Operation managers
Coach store teams in the proper execution of store level aGRU programs (e.g., RP, ARP and SIM Training Programs), as well as the Seasonal Training Program, ensuring best practice is followed in all stores
Use qualitative and quantitative methods, as well as established tracking systems/tools to ensure aGRU training and development programs are consistently and effectively executed across all stores within the market
Assist progression and certifications along the SHINE Retail Field Career Ladder are effectively applied and executed within the local Market
Lead and manage other local training projects as agreed with the Market Retail Director and/or the Regional Manager
Identify and develop in-store trainers, driving the personal development of natural successors
Basic basic

Senior Manager, Training Liaison & Quality Resume Examples & Samples

Monitors customer service productivity in accordance with established policy to assure adherence as well as completeness in all customer transactions
Prepares, analyzes, and manages operation through statistical analysisof activity
Plans, develops, and administers customer service programs in adherence with national and system customer service objectives
Implements company policy, procedures, standards, and goals
Conducts regular meetings with Customer Care Supervisors to maintain two-way communication and achievement of departmental objectives
Ensures competence and continuity of qualified management and frontline staff through optimum selection, training and development, appraisal, and motivational techniques
Manages customer service-based training and standards certification. Works with team to ensure excellence in customer service with every customer contact. Manages the performance and development of supervisory staff

Commercial Account Manager Training Program Resume Examples & Samples

Commercial and personal discretionary/approval lending limits
Mutual Funds licensed
Expert level knowledge of IB market commercial credit/non-credit products, relationship & negotiation, written & oral communication
Proficient level knowledge of: personal and commercial credit/non-credit products & services, risk management parameters. Self-motivator and manager
Desirable: willingness to enroll in external courses and pursue continuous learning

Assistant Product Manager, Training Resume Examples & Samples

Support the product creation and merchandising functions from brief all the way through to launch
Collaborate with partners at SLD to ensure seamless integration of strategy and process
Build a market and consumer network for consistent product feedback in key channels
Travel to factories for product innovation and to ensure high quality product execution
Help prepare communication/sell-in tools for the Category
Present the range/strategy and ensure executional excellence at all key milestones
Assist in creating and managing forecasts (monthly to annual) to support end-to-end and maintain a healthy, efficient business
Embrace a healthy team environment
Ability to work within a team and effectively collaborate with cross functional team members
Baseline understanding in channel distribution, net sales, margin, profit and inventory
Strong presentation and communication skills, written and verbal
Strong process and organization skills
Experience with the female athletic consumer preferred
Minimum three (2) years sports or other product marketing or related experience; or

Senior Manager, Training Resume Examples & Samples

Provides leadership with our 3rd party organization leadership teams with regard to all facets of Training and drives customer experience through gap analysis, performance management, and compliance to processes
Directs and participates in planning activities related to the preparation of operating training programs within all budgets and forecasted expense
Tracks, analyzes, and reports performance of partner completion rates for all training initiatives and updates finance on training expense to budget variance on month end basis data on key departmental initiatives
Partners with interdepartmental division leaders to forecast, appraise, and report operating results in term of performance against plan
Audits training effectiveness and create gap closure plans
Develops service policies, programs, and systems to support strategic direction and that improve the customer experience
Monitors the expense process; establishes budgets and constraints to assure expense goal are met
International travel 50-75% of time or as needed
This position will report to the ATL Division Office or can be remote / virtual
Generally requires 2-5 years related experience

Manager, Training & Engagement Resume Examples & Samples

Superior information-gathering abilities as well as course development skills
Demonstrated solid public speaking skills by presenting clearly, concisely, and effectively to groups, with appropriate planning and preparation of content
Demonstrated strong interpersonal skills to interact positively and productively with a variety of personnel within teams and across organizational lines
Proficient skills with eLearning software and learning management systems
Comprehensive knowledge of learning and development principles including familiarity with design, technology based learning, skill development, change management, and process design
Credibility to influence employees, peers and external advisors while also establishing and maintaining collaborative partnership across the board
Ability to establish priorities and achieve results
Ability to work with a sense of urgency to meet deadlines and address competing priorities
Effective written, listening and verbal communication skills
Effective problem solving and organizational skills
Knowledge of automated testing tools, and their use
Minimum of 5 years of experience in designing, developing and delivering learning and organization development solutions, or a combination of learning and organization development experiences with business leadership experience
Minimum of 3 years of experience in management required
Formal instructional design and development, and instructional delivery techniques preferred
Experience working within Financial Services industry preferred

Senior Sales Manager, Training Resume Examples & Samples

Contribute to the TCS revenue goal and growing the existing revenue through a combination of in-house or vendor fulfilled digital marketing service clients
Work closely with the Director to develop and communicate best practices and package opportunities for onboarding and managing clients
Rollout tronc-wide system updates including TCS sales portal, Adit (billing) and Basecamp (communication)
Champion digital marketing services amongst sales team across the tronc network and become known as the expert in digital solutions for all reps in market
Help with the training and account strategy of local staff and develop talking points for sales reps in the pre-sales process
Ensure that local markets follow TCS pricing guidelines while maintaining acceptable product scope and accurate billing
Manage audience and account management teams to ensure they have the knowledge, resources and bandwidth to succeed
Minimum of 5 years of sales management experience with at least 3 years of digital marketing experience
Proven track record of success with respect to achieving sales targets
Requires a Bachelor’s degree or equivalent related experience
Deep knowledge of digital marketing strategies, specifically Web Development, SEO, SEM, Social
Proven ability to recognize proper organization of digital marketing opportunities in solution-based selling environment
Experience conducting needs analysis across overall web presence including website(s), social, listings & citations
Experience in communicating complex solutions to decision makers and internal leaders across the company

Senior Manager, Training & Recruitment Resume Examples & Samples

Leadership of a large learning and development team
Process map critical processes to create CMO and FMO and redesign processes for optimal performance; monitor process performance for deviations to apply appropriate corrective actions
Create and manage project plans and related documentation in accordance with established project management methodology (Project Charter, Scope, WBS, Budget, Action Registers, etc.)
Engage and build strong relationships with project sponsors and stakeholders to incorporate their goals, and instill confidence to ensure alignment to and adoption of solutions
Be highly organized and results oriented to meet competing priorities and tight deadlines
Explore trends, innovations and applications within the recruitment, performance management and training industry
Proven track record in training, learning and development
Lead and monitor recruitment activites to ensure process consistency and effectiveness
Project management experience and excellent planning and organizational skills
Proven ability to develop and influence others to develop and implement creative solutions for complex business issues with stakeholders at all level of management
Strong working knowledge of the call centre processes and tools and Customer Ops tools
Excellent communication & presentation skills, both oral and written
Demonstrated ability to work in a fast-paced environment

Associate Manager, Training & Delivery Resume Examples & Samples

Partner with the training manager to establish success measures and delivery standards in support of the Training Delivery for BOCC
Coach and develop team members in performing a needs analysis in conjunction with BOCC business owners and employees to determine potential training needs as well as recommend appropriate solutions
Manage, lead, motivate and develop Training Consultants and Sr. Training Consultant
Manage day to day operations of the Training Consultant team
Administer Training Consultants evaluations for completed Learning Experiences
Review Training Consultants deliverables to ensure appropriate training deliverable principles are applied
All additional responsibilities as delegated by the Training Manager in order to assist the department and company to meet its goals and mission
Continuously seek and support new approaches, practices and processes to improve the efficiency of training deliverables to support the evolution of business
Facilitate ILTs, Virtual Learnings and Educational experiences
Lead teams to ensure appropriate training deliverables are produced in a timely matter
Demonstrate ability to effectively work on multiple assignments, activities or projects as required
Manage individual work load and assist with defining and prioritizing one’s own tasks
Mentor and serve as an example for other Cox Automotive Learning personnel
Participates in and/or coordinates training operations meetings, trade shows, regional and national activities, special events, seminars, etc
Obtain and maintain a working knowledge of Cox Automotive Media products, processes, applications, customers and business units

Sales Manager Training Center Resume Examples & Samples

The role holder will be responsible for building strong long-term relationships with GTLC and Training customers
Develop and execute customer and segment specific strategies to win profitable business from customers
Identify and develop opportunities for increasing sales growth for GTLC and training offerings
In collaboration with the sales teams develop sales and pricing proposals and participate in customer negotiations
The role holder will be the single point of contact for the customer. Ensuring timely and satisfactory resolution of concerns covering all GTLC and training offerings for customers
Ensure customer focus by communicating and building influential relationships with customers as required and ensuring the “voice of the customer” is reflected in programs and business processes
Constantly explore and ensure customers’ needs and desired outcomes are supported and drive team accountability
Customer Advocate; voice of the customer for all escalations relating to services offered and training programs delivered
Leading in communicating programs and processes to customers
Ensuring all communication to customers, updates and status reports, preliminary reports/final reports are provided
Design, track and analyze customer centric and productivity related key training metrics, and drive gap analyses as needed
Financial responsibility including sales fulfilment, ensuring invoicing and billing is done on time. Drive the Internal billing processes and support issue resolution
Serve as the key interface for new GTLC training contracts and proposals
Utilize experience or expertise to solve problems, develop and execute objectives for customers
Manage and ensure seamless execution of customer events
Significant experience in sales of training programs and/or conference facilities or similar
Significant experience in customer/program management preferred
Fluent in English and in German
Ability to excel in a team environment and across a matrix organization
Strong, passionate supporter of customer service excellence
Ability to establish priorities and initiate problem solving techniques
Interpersonal and leadership skills
Ability to lead cross functional and customer / supplier teams
Proven experience in sales
Proven experience with technical sales knowledge
Strong conflict resolution skills
Strong business and financial acumen
Strong influencing skills in a global environment
Significant experience in commercial / business / program management / customer management role will be preferred

Manager, Training & Quality Resume Examples & Samples

45% - Develops new training materials as needed, covering a range of topics from issues handling to brand handling and high touch service. Manages and delivers training programs for all new and current hires, both at the Estee Lauder facility and at the outsource vendor. Provides oversight for brand education training on all brands with Brand Education executives. Stays abreast of new training technologies and practices in the field to keep training fresh and applicable. Uses technology to ensure work-at-home partners receive adequate training from their worksite. Develops and distributes a monthly department training calendar
40% - Develops training scorecard to track new hire performance and identify process improvements. Monitors quality across all teams and works with Quality & Productivity Supervisor to provide quality scores to management team members. Audits include all contact methods – phone, letter, email and social correspondence. Shares monthly report with Executive Director. Collaborates with the Vendor Manager to review quality scores at vendor and identify opportunities for improvement
15% - Reviews policy and procedure documentation to ensure that all training materials reflect current procedures and that all employees are properly trained. Identifies and implements new training and quality protocols for the ACCC. Performs other duties as required
20% of travel
Previous supervisory experience in a consumer communications or like specialty, including training experience

Senior Manager, Training & Certification Resume Examples & Samples

Create a strategy for a world-class SaaS customer admin training and certification program
Design and develop instructionally sound learning materials that effectively convey critical knowledge about the Medallia product for the customer admin training and certification program, employing best-in-class learning methodologies
Define course requirements, learning objectives, and course deliverables (including presentations, manuals, supporting handouts, exercises, and activities that support the course objectives) based on business needs and audience analysis. Roll out the new customer admin classes that you have developed
Adapt the content and materials over time to ensure their relevance and usefulness; suggest creative and better ways to develop and deliver content to learners; also identify additional courses needed for successful Medallia customer admins
Collaborate with Product and Engineering to ensure that our product training reflects the latest and greatest of the Medallia product
Conceive of— and drive — initiatives to build a world-class training and certification organization

Program Manager, Training & Education Resume Examples & Samples

Work with Population Health Management (PHM) staff and clinical leadership to formulate and implement training programs that enable physicians and other healthcare providers to effectively introduce, maintain and expand PHM programs
Plan and manage a calendar of training events, creating synergies between PHM departments and avoiding overlap
Develop and manage the materials used for PHM training
Identify needed clinical content for the various PHM healthcare provider audiences, and create and implement work plans to meet those needs
Creatively develop training to meet the variable training needs that exist (e.g. Webex and other online learning sessions)
Develop effective relationships with network leaders, physician leaders, and Partners staff
Stay informed about national developments related to the Population Health Management
Supervise training and education staff
Hire and manage staff in a way that promotes a supportive, respectful environment that includes training, appropriate delegation, accountability, and growth opportunities
At least 5 years experience working with physicians in a business-related capacity
Solid understanding of the health care environment
Experience in developing and implementing educational programs
Experience in developing and implementing educational programs on clinical topics is a plus
Preffered Management experience
Strong background in project planning, implementation, and management of major initiatives
Strong background in adult learning theories and application
Strong organizational, administrative, and project management skills
Ability to prioritize and resolve critical issues efficiently and effectively
Ability to work with all levels of an organization
Influencing skills to engage leaders and clinicians
Experience with Microsoft Office applications
Ability to work independently and as a leader of a team
Ambulatory practice experience a plus
Ability to work collaboratively with teams across departments/programs

Sales Manager Training Solutions Resume Examples & Samples

To take the lead in the creation, identification and development of new business opportunities
Take ownership of the conversion of new business opportunities into profitable orders that will ensure achievement, or the sector budgeted order intake and to achieve sustainable growth
Manage the key customer and related stakeholder relationships
Take the lead and ensure timely planning of key reviews for the portfolio
Actively work with the Strategy and Marketing team, the Sector Management team and existing/potential Customers to develop solutions which meet customer’s key user requirements and budget aspirations, but which represent sound business prospects for the Sector
Take ownership of his/her Order intake portfolio and to update the portfolio at least once a month
Actively contribute to the preparation of the Strategic Business Plan, the Multi Year Budget and the formulation of associated product strategy for the Sector
Work closely with the Communications team to maximise the Political and PR Communications messages for the Sector and enhance awareness and promotion in conjunction with Thales Corporate, Global exhibitions, conferences and Industrial bodies
Delivery focussed
Quick and assertive yet tactful
Able to motivate other team members
Excellent time management. Ability to meet deadlines
Resilience and determination
Self starter – using own initiative
Work with minimal supervision
Business savvy
Specific and relevant market knowledge of air forces training needs with an understanding of the primary drivers, stakeholders and competitors
A Business Development & Sales professional who has experience in the generation of new business opportunities within the air forces market
An effective team player who can interface at all levels within the organisation and who can operate successfully in a multi-cultural environment
LI-RD

Associate Manager, Training Resume Examples & Samples

Responsible for managing the training programs and staff on the shift
Coordinate the delivery of all relevant training in a timely and efficient manner
Ensure knowledge transfer and/or technical competence through the use of appropriate evaluation, effectiveness checks and/or qualification standards
Ensure that all training documentation is accurate, complete, and available for review by direct supervisors, MPI management, external contract providers, or regulatory agencies
Effectively work with functional department management and/or subject matter experts to design, develop, and implement compliant courseware and evaluation tools in support of training objectives
Make recommendations and assist in the development and conduct of continuous improvement and/or operational excellence projects for the training program
Continuously monitor the technical performance of the employees on the shop floor, and ensure that they continue to follow proper procedures
Conduct manager training on SOPs and good manufacturing practice (GMP) compliance
Minimum of a Bachelor's degree (or equivalent) and 2-4 years of GMP experience. However, a combination of experience and/or education will be taken into consideration
Must possess knowledge of pharmaceutical manufacturing, packaging, holding, and testing processes. Must possess knowledge of Mylan policies and procedures. Must possess knowledge of domestic and international Good Manufacturing Practice (GMP) regulations
Must possess knowledge of adult learning theory, instructional design, and effective training methodologies
Must possess leadership, time-management, organizational, and computer skills including Microsoft Office Suite. Must have the skills necessary to analyze a situation, to interpret applicable regulations, and to determine the best course of action for a given issue
Must be able to effectively teach and evaluate knowledge transfer to all levels of employees at MPI. Must have developed interpersonal skills including influencing, negotiating, facilitating, and consensus building
Intermittently sitting, standing, stooping, and lifting. Standing for extended periods of time may be required during some training events. Periodic travel may be required for external training events or conferences. May be required to stand; walk; stoop; bend; kneel; and climb steps. May require use of hands and use of arms. Sedentary lifting requirements
Work closely with others in a normal office, manufacturing, and/or laboratory situations. Possible exposure to chemicals, solvents, fumes, and/or gases. Requires safety training and/or protective devices. Possible work on other shifts to meet training needs. May require work in a noisy environment

Senior Manager, Training Cold Chain Resume Examples & Samples

He should possess good knowledge on the theory part of HVAC & R principal that would include Refrigeration cycle, Thermodynamics and heat load calculations etc
He should be fairly well equipped with system design principle and trouble shooting in the field
He should be able to develop a training curriculum for Engineers, Technicians, Contractors, OEMs installations and commissioning staff

Manager Training Resume Examples & Samples

Develop and define tools to evaluate DMHA country capabilities, gaps and effectiveness of training/ exercise events in related countries
Identify education and training needs with allies and partners and other military and civilian organizations, building civil-military cooperation for response to all forms of national emergencies
Develop course curriculum to meet identified training gaps/requirements as required
Provide disaster management and humanitarian assistance planning and operational support to CFE and USPACOM
Enhance linkages and interoperability within regions and with key multilateral institutions
Provide research and analytic support to CFE-DMHA Disaster information report in conjunction with response to disasters within the PACOM AOR
Capture lessons learned, course evaluations, and after action review outputs for use in CFE information repository
Support CFE-DMHA development, planning, and execution of DMHA exercises and decision support events
Create or review / critique scenario and event directives using real world events and operational planning concepts
Develop, plan, and execute the analysis of events selected by the government, which may include “hot wash” results and event specifics such as participants, scenarios, schedule, and other pertinent information

Business Development Manager Training & Certification Resume Examples & Samples

Develop training leads and manage to closure
Work closely with the Sales and Partner Teams to Provide Training proposals for Customers and Partners
Become proficient in AWS Training legal terms & condition in order to execute training Statement of Work documents (SOWs)
Conduct Training Needs Assessments with key customers
Evangelize AWS Training & Certification at company and industry events
Build & maintain a pipeline of training opportunities and provide regular forecasts / business reviews to senior management
12+ year’s business development preferably in the IT industry
Strong commercial experience and business acumen
Experience leading a team of technical professionals

Manager, Training Resume Examples & Samples

Design, develop, manage, maintain, facilitate and coordinate the training/learning roadmap and related training content for the various roles and needs with in SDTS CoE’s , in alignment with ASETS strategic objectives
Manage/prioritize training initiatives to ensure efficient use of all resources
Provide subject matter expertise in developing training content & communications to support key partners’ strategic objectives
Keep abreast of systems and reporting changes to anticipate their potential impact on the framework and related processes, and communicate to the user community as required
Build partnerships within the CoE community in order to identify opportunities for providing effective communications and content
Provide leadership in identifying and implementing effective delivery/content for the training /learning roadmap for the various CoE communities
15% Provide communications and support to the broader practitioner communities, T&O and Business communities across the enterprise on learning roadmap and training opportunities
5% People management, development and coaching
10% Initiate and support new training/learning projects/ initiatives
10+ years of professional experience in developing and implementing informal and formal learning strategies and projects within a large, complex corporate environment, preferably with global scope
Proven skill and capability in learning design and development at the curriculum, course and module level in all channels of learning design
Demonstrates effective project management processes and practices in executing on learning solutions
Demonstrates effective relationship management skills in working collaboratively with project teams comprised of internal and external learning colleagues, subject matter experts and business leaders
Deep understanding of the business strategies of the businesses they support
Excellent communication skills, both written and verbal with the ability to offer clear and concise articulation of complex initiatives
University degree or expertise in adult education and workplace learning

Manager, Training Resume Examples & Samples

Collaborate with key stakeholders and the training team to create training content such as Retail and Support Center management training, sales training, leadership training, and other topics as necessary, ensuring content is in alignment with broader organizational strategy
Manage Grand Opening training projects, including creating and maintaining GO training content and traveling to Grand Opening locations to provide onsite training to new store staff on organizational culture, sales practices, and other skills
Serve as lead facilitator for in-person and virtual delivery of organizational training content, including for Support Center and Retail audiences. Consistently evaluate opportunities to improve training experience for learners
Additional duties and projects as assigned

Manager, Training Design & Development Resume Examples & Samples

Ability to work through ambiguity to solve problems
Advanced proficiency using instructional design tools – Articulate Storyline, Adobe eLearning Suite and Master Collection, Camtasia, Captivate, Photoshop, Illustrator, Macromedia Flash, and Premier Pro
Advanced proficiency using Microsoft Word and PowerPoint, Publisher, Excel and Outlook
Proficient working knowledge with LMSs and LCMSs

Manager, Training & Process Excellence Resume Examples & Samples

Manages the development and delivery of formalized programs such as Associate Onboarding, and Continuous Education, in support of Shared Services efforts to providing a consistent, high-quality customer experience as well as promoting standardization and providing development opportunities to internal associates
Reviews, evaluates, and modifies existing and proposed programs; recommends appropriate modifications
Manages the assessment of training requirements and needs for audiences across assigned client groups and other functional teams while overseeing the development of new courses for functional subjects, course methodology design, and classroom and web-based instruction
Ensures training content and associated documentation is kept current and relevant
Liaises with various functional areas and IT Services to identify requirements, evaluate design alternatives, optimize design solution, coordinate testing efforts, and implement the agreed upon solutions
Evaluates existing processes to identify opportunities for gains in efficiency, standardization and customer experience improvements
Manages the activities of the Training Process Improvement Specialists including evaluation and coaching
Facilitates the development of identified process and technical support documentation & promotes centralized knowledge sharing
Provides operational support and issue escalation & resolution for assigned client groups
Provides assigned communications to internal and external stakeholders for all business impacting IT incident management, change management, and business continuity
Allocates resources to assist in the call quality monitoring for assigned client groups. Participates in the monitoring, when necessary
Collaborates with other team members to best leverage subject matter expertise and talent/skills available
Manages resource conflicts and interdependencies
Keeps informed on legislation/policies impacting the organization’s training obligations
Continuously seeks and supports new approaches, practices, and processes to improve the efficiency and effectiveness of the training services offered
Proactively identifies potential risk(s) associated with initiatives/objectives; develops and implements strategies to mitigate identified risks; manages issue resolution process
Manages resources (internal/external) to develop content in support of various initiatives
Responsible for team selection, development, and performance management
Must be willing to travel up to 30-50% of the time
Proven ability to communicate effectively both orally and in writing; ability to communicate with various levels of an organization
Applied knowledge and leadership experience in organizational change, training, and communications
Demonstrated commitment to excellent customer service
Strong project management skills, including the ability to effectively deploy resources and manage multiple projects
Ability to lead dynamically and energize multidiscipline work teams
High detail-orientation and strong interpersonal skills required to coordinate information among multiple internal groups
Strong organizational skills and the ability to prioritize workload, meet deadlines, and perform multiple tasks simultaneously
Must be able to foster a positive work environment, with the ability to lead through change, build teams, and motivate staff
Demonstrated working knowledge of Microsoft Office Suite
Ability to assess technical troubleshooting capabilities of Customer Systems Support staff and translate gaps into training programs

Manager, Training Resume Examples & Samples

Bachelor’s degree prefered
5 years’ experience in Learning and/or Organizational Development
Experience managing the Training function in a Contact Center, preferably in Financial Services
Must be flexible in order to respond quickly and positively to shifting demands and opportunities; ability to work under tight deadlines and plan, organize and carry out multiple, detailed tasks
Stays current on leading edge learning, knowledge management and professional development trends

Assistant Program Manager & Training Specialist Resume Examples & Samples

Demonstrated experience leading and management projects
A solid understanding of the Manual on Uniform Traffic Control Devices (MUTCD) – in particular, Part 6 of the MUTCD
High-level knowledge of highway maintenance operations and procedures
Excellent classroom presentation skills and classroom management
A willingness to work extra hours for course preparation/setup
Ability to travel, and to drive long distances up to 700 miles in a single trip
Successful completion of NHI Instructor Development Course, or the ability to complete this course within four years of hire
Training experience with highway safety, temporary traffic management, highway maintenance activities
Must be able lead presentations and trainings for extended periods of time. This may require long periods of standing (or other reasonable accommodation)
B.S Civil Engineering or very closely related field
Ten years of experience in any combination of course development, class presentation, using the Manual on Uniform Traffic Control Devices, work zone traffic control management, highway maintenance work operations
Classroom management experience
Experience generating publications

Business Development Manager, Training Resume Examples & Samples

Sell training solutions and services to the Benelux (Belgium, Netherlands, Luxembourg) using all available promos, specials, and bundles to achieve the highest possible revenue and bookings
Identify, define, develop, and implement corporate training plans for key accounts
Support existing and new IT transformation projects
Up-sell courses and certifications to existing customer base (e.g. selling the next course in a curriculum to former course participants)
Identify and generate new on-site training from both skills assessment leads and existing customer base
Actively promote seats in last minute or at risk courses to reduce the number of cancelled courses
Follow-up calls on active training campaigns in the region
Act as a sales overlay to the Benelux Sales team
Identify subscription opportunities in Salesforce.com that don't include training and attempt to add training units to them
Develop and refine the training selling best practices
Send proposals and quotes of specific solutions to gain new customers and up-sell existing accounts
Answer sales queries by phone and email, and process leads in accordance with Red Hat's service level agreements
3+ years of experience selling training or professional services, with a proven track record of achievement
Understanding of solution selling methodologies, and services-led and project selling
Great interpersonal skills, with an ability to engage management decision makers and influence at any level
Self-motivated, with a proactive approach to generating new business
High attention to detail and good organizational skills; ability to remain consistent with processes and daily tasks
Ability to work with many sales channels and sales teams
Knowledge of and experience with Salesforce.com is an advantage
Native Dutch speaker with good English language skills, both verbal and written; additional language skills (e.g. French, Italian) are an advantage

Product Manager, Training Men s Athletics Resume Examples & Samples

Analyze the sport, consumer, customer and market progression to ensure constant improvements/evaluation of the product category
Participate in consumer focus groups to acquire greater consumer insight for future sell-in / sell-through
Analyze the category and market to assist in developing the marketing/product strategy of the category
Manage the product process from clear briefs to range launch
Build a market/retailer network for consistent product feedback in key channels
Travel to selected key accounts/channels to gather info and inspiration
Collaborate with Design, Development, Go-To-Market team and Accounts to ensure optimal range and products
Follow up on how the products and Category is tracking towards objectives
Relationship management with third party licensees
Manage all computer related tasks (including applicable systems/applications)
Interact with Testing to both benchmark and fit and wear test range
Help define and prepare communication tools for the Category
Assists to prepare communication concepts for the category
Create forecasts (monthly to annual) to support supply chain solutions / end-to-end business models to obtain greater profit and cash flow, by channel, by key accounts
Assist in creating the annual strategic business plan/road map presented to licensees and the assigned business units
Nurture, guide and challenge cross functional departments to ensure product excellence in the market place (design, fabrics, prices, fits, etc)
Assist in creating ideal merchandising plans, by color roll-outs, launch dates, by channels, by accounts, showcased through retail floor plans
Assists in creating activation plans to drive authentic stories with Sports marketing and Brand marketing
Assists in creating forecasts (monthly to annual)
Manage the process with effective communication and action steps in order to achieve margin, profitability and SKU efficiency
Ability to effectively collaborate with cross-functional teams
Strong business acumen in channel distribution, net sales, margin, profit and inventory
Knowledge of footwear/apparel concepts in construction and fabrication strongly preferred
Prior knowledge of product creation or different stages of the product lifecycle preferred
Ability to think merchandising across channels and accounts while in the creation phase
Ability to work within a team environment
Ability to travel (domestic and international)
Minimum three (3) years sports or other product marketing or related experience; or
Combination of education and/or experience may be substituted for degree
Previous creation experience in the sporting goods industry preferred

Manager, Training, Body Repair Resume Examples & Samples

Lead and manage NA/EMEA/APAC Tesla Body Repair Program internal and external training facilities, personnel, site training operations, equipment, supplies, and safety to support the Tesla Approved Body Shop network
Audit and align training activities to International Tesla training standards
Deliver engaging Body Repair Program training to ensure that all Tesla Collision Repair Program guidelines are met
Manage training feedback matrixes and implement adjustment to training content for continual training improvement
Scale a team of trainers to effectively addresses a rapidly growing, diverse, automotive audience
Ensure active promotion and continuous improvement of training team members through mentorship
Preparation of capital expenditures and operating budgets for training
Participation in national and international meetings for training alignment
Perform training needs analysis and schedule courses to meet market demand
Ability and willingness to perform as a team member on multiple projects simultaneously and work effectively in a fast-paced, dynamic team environment with high expectations for quality
Ensure that training programs and processes are developed, assessed, communicated, and administered in compliance with Tesla’s objectives
Support Tesla Motors Body Repair Program team

Manager, Training Deployment Resume Examples & Samples

Manage the team and budget reconciliation for successful deployment of training events
Deploy data administration deliverables including leveraging the offshore data team, setting up and testing appropriate databases and systems, and other CPE related tasks
Oversee the registration build and launch of monthly training events
Assign build to offshore team and help ensure accuracy for course and class offerings
Prepare registration project plans and timelines
Liaise with business relationship leads and make recommendations that effectively resolve issues
Minimum eight years of corporate business experience; preferably within a professional services environment
Minimum one year of management experience in training deployment or operations
Demonstrated management skills and ability to motivate team members
Strong problem solving, judgment, and organization skills with the ability to effectively work with any business level and meet client expectations
Proficient in Microsoft Office Suite applications including Word and Excel

Manager Training Compliance GFE Resume Examples & Samples

Batchelors-Degree and specific qualification in Training
4 – 5 years’ experience
Interpersonal skills that enable you to work with people at all levels, motivate others and change people's attitudes when necessary
Written and spoken communication skills that allow you to inform and advise others clearly
Problem-solving and negotiation skills
Organisational and planning skills to manage your time and to meet deadlines and objectives
Good time-keeping skills to enable you to effectively manage training schedules
Personal commitment to improving your own knowledge and skills required
Ability to think out of the box

Manager, Training, WW Mbpc Resume Examples & Samples

Direct global training initiatives by identifying and developing effective regional trainers, and ensure their performance meets standards. Develop and/or maintain data systems and channels so that trainers have access to current procedures, resources, and forms
Ensure successful administration of quality training programs and MBPC certifications. Identify/create and implement structured continued and refreshment training programs and resources
Keep regional MBPC directors and WW management informed about training needs and develop strategies to ensure consistent, structured learning in the global environment
Develop and maintain system to house global training records. Distribute routine, comprehensive learning reports to relevant MBPC management
Develop / improve tools and resources for effective and efficient management of investigations. Submit project requests for system enhancements that benefit file management, data housing, and research
Hold monthly meetings with training team to ensure acute and chronic learning initiatives are on track, strategize for effective implementation, and assess and respond to improvement opportunities. Take a creative role to generate other tools (including automation) to improve MBPC efficiencies and processes
Maintain current procedure documents, letters, portal site, e-learning, videos, and other learning tools and resources. Stay abreast of changing technology and transfer applicable knowledge to the training team
Collaborate with Member Policy Administration team to keep current with and communicate changing policies and philosophies. Cross-train in of the operations that interface with MBPC, to better understand their processes and capitalize on opportunities for process improvements and workflow efficiencies between groups
Support trainers by accurately and timely responding to queries from MBPC team members regarding procedures
Partner with Worldwide Quality Assurance Team to insure that recursive training is initiated disseminated based on regional trends and analysis
Proactively reviews Quality Dashboards results, and looks at related Trainings to see patterns and trends, and makes informed decisions
Understand the importance of coaching and development, and ensures that training team is actively partnering with WW Management team on all training initiatives and related staff communications
Attends Quality Meetings and Calibrations, and proactively looks for ways to implement quick burst training, desktop e-learning, huddles and other mediums to suit the needs of each region
Stays ahead of trends to proactively researching new techniques to stay on the cutting edge of the learning industry
Training assessment, development, and facilitation skills
Ability to solve practical problems and carry out responsibilities under general supervision
Ability to organize workload and multitask for effective implementation; function under varied timelines to meet/maintain deadlines
Ability to appropriately gauge opportunities to delegate
Ability to function as an effective team leader and drive the success of team
Ability to adapt as the external environment and organization evolves
Ability to interact effectively at all levels (internal and external) with sensitivity to cultural diversity
Excellent and self-initiated follow-through skills
Very strong IT and internet literacy, and extensive working knowledge of Microsoft Office programs
Strong customer and results orientation: Member focus; receptive to feedback; timely and appropriate response
Professional/clear communication (in tone and content) in both written and oral forms
Skilled in editing/proofreading
General clerical skills (typing of 40+ words per minute, office equipment)
7 years of experience in a training or related role developing, conducting, and evaluating training programs
5 years of experience in a customer service-related field
3 years of experience in managing others completing and administering significant projects
Thorough knowledge of various MBPC policies and procedures, and the ability to discern their differences and applicability to allegation; strong foundation of philosophy
In-depth knowledge of the Herbalife Sales & Marketing Plan, and proficient comprehension of effects/benefits of volume achievement
Ability to conduct thorough investigative research, possess deep fact-finding skills and information analysis, and accurately relate details
Certification in the training field

Assistant Manager Training Resume Examples & Samples

Proven track record in Training Management
Proactive ‘self-starter&#8217
Well-developed influencing skills
Prior experience of building self-learning training materials

Senior Manager Training & Standards Resume Examples & Samples

Set Flight Operations Training departmental goals and objectives as a critical part of meeting or exceeding the companys mission and obligation
Supervise all Standards & Training personnel in the performance of their duties and be sure that they are functioning as a cohesive team in order to accomplish the department's assigned mission
Manage and standardize all check airmen and instructors and ensure that the proper tools are in place for those individuals to perform their assigned work functions
Develop and oversee all training programs and ensure their relevance, accuracy and regulatory compliance
Ensure all training records are accurate, are within regulatory compliance, and audited on schedule
Direct the selection process and manage its effectiveness in producing the highest caliber aviators
Maintain currency in one type of fixed wing or one type of rotor wing aircraft
Maintain an intimate knowledge of FAA regulations, orders, and notices as they apply to the entire operation
Act as a Subject Matter Expert (SME) on regulatory matters and respond to questions from senior management, customers, and students as appropriate
Serve as a flight instructor where required
Maintain a reference library for use by all company personnel to address all operational and training concerns
Assist the Chief Pilot in the capacity of 133 operations subject matter expert
Assist the Director of Operations when required in the performance of duties or decision making process
B.A/B.S. from a four-year college or university in an aviation related field and/or 8 years combination of education and experience
FAA Flight Instructor Certificate with Airplane Single and Multiengine, Instrument-Airplane, or Rotorcraft-Helicopter rating or military equivalent
FAA Airline Transport Pilot Certificate or commercial certificate pilot with Airplane Single and Multiengine Land, or Rotorcraft-Helicopter
Minimum of four (4) years experience as an aviation instructor and/or oversight of aviation training
Minimum of three (3) years experience in aviation regulatory oversight, civilian or military
Minimum of three (3) years training management experience that includes civilian or military training and standardization oversight with responsibility for all training and standardization
Minimum of two (2) years management and oversight of combined fixed and/or rotary wing training and standards departments
Airplane Single and Multi-engine Land or Rotor-craft (Helicopter) experience is required
Initiative & Innovation - Generates new ideas personally & encourage team to do the same; stays up-to-date on technology & approaches to work; provides creative solutions & input when faced with challenges

Manager Training Resume Examples & Samples

Coordinate/deliver training programs such as various core GMP training (GMP introduction, good documentation, contamination control, etc.), GMP awareness programs (mini-compliance topics), and technical GMP training such as aseptic gowning and aseptic (technique) behavior, and other GMP related training
Design, develop and implement new training activities/courses/training modules. Review/audit/update existing training programs/training modules/training materials and aides. Performs Quality review of completed training modules for areas served or IO Training owned modules
Actively use and support/maintain the VIA Training database and files, assuring appropriate use of the system by areas served regarding data entry, training module assignments, etc. Provide ISOtrain training and assistance to areas served to maximize usage of area training information and training reports. Creates training reports for areas served as requested or on a regular established schedule. Serve as "review/lock" check for entered ISOtrain session documents to be filed
Provides guidance /recommendations/assistance to area trainers and training coordinators in developing /delivering area on-the-job training (training modules)
Assists QA compliance efforts in auditing area(s) training records. Will provide support during
Minimum of a Bachelor's Degree in Life Sciences or Education
Minimum of 4 years of training/education experience, in a manufacturing and/or quality floor operations environment
Minimum of 3 years’ combined experience in e-Learning & in learning measurement and evaluation

Manager Training Resume Examples & Samples

Participate in calibration and operational team meetings to ensure understanding of key performance, quality, and business drivers
Attend quarterly and monthly training reviews with client to understand new initiatives and develop plans for delivering and reporting these initiatives to the LOBs
Work with trainers in all lines of business to develop ad-hoc curriculum and documentation to address hot-button issues and site deficiencies
Monitor and report to operations about ongoing proficiencies and customer satisfaction of new advisors transitioning from training to production
Develop and cultivate partnership with all of our clients, accounts, and account managers
Maintain an environment of continual improvement across all design and facilitation processes owned for any assigned accounts
Conduct training needs and gap analysis to improve performance and ensure continues improvement
Track new hire performance and complete trainer scorecard on a monthly, quarterly and annually basis
Mentor trainers to maximize their skill sets in training and facilitation, and develop their understanding of quality processes and methodologies
Perform regular assessment of classroom/facilitation skills of direct reports through the Trainer Observation process
Contribute to the assessment, analysis, planning, and delivery of client training initiatives

Manager Training Scheduling Qualification Compliance Resume Examples & Samples

Must have strong leadership and relationship building skills
Ability to eliminate decision-paralysis through sound experiential reasoning
Desire to inherently seek resolution to conflict
Proven knowledge of training scheduling, FARs, and qualification compliance
Above-average skills in Microsoft Office

Assistant Manager Training Resume Examples & Samples

Support departments in developing cutting edge functional excellence and in developing leadership capabilities
Prepare annual training plans and training calendars for the hotel
Tertiary qualifications, or other collegiate-level degree, in Training or Human Resources

Manager Training Compliance Resume Examples & Samples

Development of subject matter expertise (SME) for the Enterprise Regulatory Compliance Management (eRCM) system and Thomson Reuters Regulatory Intelligence (TRRI) tool to confidently transfer knowledge to stakeholders during demos/system walkthroughs and training workshops
Supporting translation of training materials to Spanish
College or University degree, preferably in Adult Education, Training, Human Resources
Knowledge of regulatory compliance / financial services / enterprise risk management business environments
Experience developing / delivering training in Spanish

Manager Training Operations Resume Examples & Samples

Lead the training operations team of up to eight (8)
Responsible for the professional growth and development of staff
Manage organization of workload in the team ensure effective project management of site, regional, and national training processes (e.g. IT/SAP for U.S. classroom/eTraining courses; language/culture courses; leadership/business courses, etc.)
Define, establish and communicate training operational processes while ensuring alignment and integration with Talent Management, the business and HR strategies
Manage local implementation and ensure alignment of global processes (e.g. leadership/development centers, Corporate Platform programs, etc.) to include driving the planning, manage participation/cancellations, tracking trends and themes against benchmarks and metrics
Assist with the forecasting of budget and headcount
Provide recommendations and consultative support on utilizing learning management systems to implement solutions
Support business colleagues and other HR/TM team members to conduct annual learning needs
Monitor the utilization and effectiveness while also reducing the complexity of the learning, development and training processes
Direct back-office training support for the employee inquiry process and handle non-routine more difficult related inquiries from the US (e.g. course cancellations or changes after deadlines, client or vendor requests for scheduling changes or additions, etc.)
Secure and maintain compliance with quality standards where appropriate including partnering with the business to provide reports as needed (e.g. Safety, ISO, ICS, BEAM, etc.)
Achieve compliance with all US – Federal, State and local agencies
B.A./B.S. with nine (9) plus years of Training, Learning and Development experience
Previous supervisory experience or experience leading small to mid-size projects that would demonstrate experience in guiding and coaching staff/peer development
Working knowledge of learning management system (e.g. LSO/Plateau, etc.) and how to best offer/manage training programs in that learning system environment
Demonstrate project and process management experience
Experience working in a matrix organization with multiple business segments, multi-locations across several countries
Ability to think and work independently including effective prioritization of their own work and the work of others
Ability to effectively lead change, work collaboratively with teams, build strong and effective professional relationships to work with and support management in various environments with changing business conditions
Proven strategic focused leadership and negotiation skills that include successful demonstration of executive presence and excellent written and verbal communication skills in order to effectively influence peers and senior leaders across an organization
Proven track record of sustaining high performance and results orientation including demonstrating an ability to work in a fast-paced, deadline driven environment while maintaining very high professional and ethical standards
Excellent teamwork and organizational skills with proven creative abilities
Demonstrate expertise in MS Office (e.g. PowerPoint, Excel, Word, SharePoint, etc.)
Seven (7) plus years with advanced degree
SAP/Success Factors experience

Manager, Training Program Management Resume Examples & Samples

Bachelors or other equivalent combination of experience and education
Customer focus: understands customers’ business needs. Keeps the customer apprised of the situation by reviewing his original expectations, his concerns and steps taken to ensure success
Excellent communication skills: Ability to build strong partnership with different stakeholders at all management levels
Strong leadership: Ability to influence others and build credibility
Excellent problem-solving and decision-making abilities: Ability to make quality decisions quickly (especially in situations where stress levels are high)
Demonstrated long term strategic thinking, highly solutions oriented and outcomes driven
Comfortable to work in a fast paced environment with multiple priorities and rapid changes
Ability to work with all levels of the organization and to exert influence without direct control
Adapts easily to a constantly changing environment and is able to manage its inherent activities
Able to accomplish work with minimum supervision: self-starter, eager to get going
Strong interpersonal, negotiation, communication and time management and prioritization skills: ability to set priorities, meet deadlines and find ways to continually improve the daily activities of the district
Strong team player and demonstrated ability to work with a broad set of individuals
Learning and development (L&D) experience ideally in a Sales environment
Strong project management skills and/or program management experience
Strong understanding and experience with change management principles

Manager Training Records Resume Examples & Samples

Oversees accurate entry of training completion records in the JetBlue training management system
Oversees assignment of training requirements to Crewmembers and Business Partners according to their position and/or qualifications
Manages the oversight of training resource data including, but not limited to, Learners, Courses, Instructors, Rooms, and Devices in the training management system
Develops processes to audit validity of training records
Ensures availability of training compliance data to internal and external stakeholders
Collaborates with training scheduling team to ensure that they have the necessary information to ensure learners are scheduled according to position / qualification requirements
Oversees documentation of training records maintenance processes and ensures that these processes are executed consistently
Drives the evolution and efficiency of the records maintenance process using technology resources and process design
Supports the delivery of an exceptional learner experience
Leads team of records personnel including selection, performance management, and mentoring
High School Diploma or General Education Degree (GED)
Five (5) years logistical or planning or related
Demonstrated ability to effectively collaborate and consult with internal customers and colleagues to drive business results
Knowledge of PowerPoint, Excel and SharePoint
Must pass a ten (10) year background check and pre-employment drug test
Five (5) years’ training records management experience
Regulatory or airline experience
Experience as a power user of a Training/Learning Management System (especially MINT Training Management System or similar)
Regular attendance and punctuality
Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls

Manager Training Resume Examples & Samples

Strong knowledge of instructional design and experience with training development tools (e.g. various e-learning tools (i.e. Articulate Storyline) and Microsoft Office products)
Proven project management experience and success with strong problem solving skills with meticulous attention to detail
Experience working in a fast-paced environment and effectively dealing with ambiguity
Self-starter with the ability to anticipate business needs, identify opportunities for improvement and to engage in proactive communication
CFP® or CRPC® designation(s)
Experience in sales environment

Manager, Training Resume Examples & Samples

Design, development, and delivery of customized and engaging blended learning solutions for the eRCM program, using a variety of modalities and technologies (eLearning, Instructor-led Training (ILT), and Virtual Instructor-led Training (VILT))
Creation of learning and performance solutions to support the eRCM program and technology solutions (TRCM and TRRI), ensuring an effective mix of functional and behavioural training
Assessment of learning needs and making recommendations for new content and eRCM releases
Providing input and support of the training approach - analyzing expectations of target audiences, conducting needs assessments and determining learning objectives
Experience in developing training approaches
Proven experience developing and delivering training in an environment introducing a system to enable new business processes
Comfortable developing training content for multiple learning styles and delivery approaches
Experience in managing / supporting de-centralized (i.e., distance) delivery of content
Fluency in the Spanish language - writing and speaking is mandatory

Manager.training Resume Examples & Samples

Reports to Director of Engineering Learning and assists Director in administering technical training programs and learning solutions and deliver to the EngLearn roadmap
Supervise a team of cross-functional team of instructional designers, technical writers, training coordinators, and technical trainers
Communicate and embed a customer-service culture across the global EngLearn team
Work collaboratively with EngLearn team members from all functional areas when planning, developing, delivering and evaluating learning solutions to ensure EngLearn provides world-class content that exceeds the Engineering audience expectations
Establish effective partnerships and maintains constructive and cooperative working relationships with engineering managers and subject matter experts
Be a strong and effective EngLearn ambassador, creating impactful experiences for Akamai’s engineering community
Identify training and educational needs, articulate goals for meeting these needs, and design creative, high impact and sustainable approaches to deliver on the goals
Provide leadership and management of the training program (for assigned Product Line) to ensure that the appropriate training activities are developed and implemented in line with strategic objectives
Design, plan, and implement the Bangalore site’s Engineering new hire onboarding program
Acts as key point of contact for Bangalore’s live (on-site) technical training classes and builds and delivers training programs that advance the knowledge, skills and performance needed for success as a member of the engineering technical staff at Akamai
Drive effective and efficient training program experience for all engineering learning participants
Identify, anticipate and manage risks
Identify internal processes for improvement or opportunities for efficiency
Bachelor's Degree or degree emphasizing technical knowledge or communication skills in related field (e.g., computer science, engineering, journalism or English)
10+ years work experience with solid career progression in the field of technical communication, education, or curriculum development including significant experience in designing and delivering information products and training solutions in large organizations
10+ years of overall experience in an Engineering organization
5-7 years in a training leadership role developing and delivering training
5+ years program management experience
5+ years supervisory experience with small to mid-size teams
Proven experience working with Learning Management Systems
Relevant certifications and/or associations
Internet or Software Engineering industry experience is strongly preferred
Familiarity with software development, coding, and scripting
Proven experience delivering technical training to an engineering audience
Able to lead cross functional teams
Strong leadership and management experience with ability to work in a matrix environment
Excellent written and verbal communication skills including the ability to communicate and negotiate across an organization
Microsoft Office, including Word, Excel, PowerPoint, Outlook, MS Project

Manager Training Resume Examples & Samples

Lead a team of training specialists to design and deliver engaging, effective and efficient training solutions to our audiences
Establish an instructional design and facilitation centre of excellence
Collaborate with Business Partnership team and stakeholders to build and deliver training strategies that support established roadmaps to meet business goals
Partner closely with sales channels to ensure programs are meeting targets
Forecast and manage budget requirements accurately
Ensure individuals have continuous improvement and development for job performance and succession planning where applicable
Design, deliver and evaluate training plans, materials and sessions as required

Manager, Training Operations Resume Examples & Samples

Drive productivity. Develop and continuously improve program management methodologies to help team members deliver high quality programs quickly
Be creative. What else can we do to meet our objectives? How can we make a big difference? What aren’t we thinking of?
Seize opportunities. Understand different perspectives and business needs and work with stakeholders and team members to develop solutions that impact achievement of business goals and strategies
Leverage data. Use hard data and metrics to back up assumptions, recommendations, and drive actions
Lead growth. Manage our product backlog and pipeline to ensure our team focuses on the right activities at the right times, while finding ways to help team members create and deliver even more value
Connect people. Share ideas, listen to others, and connect people across projects, initiatives, and departments
Management or team lead experience (required)
Masters degree in Education or Instructional Design or equivalent experience
High level of creativity, flexibility, and dependability
Training and experience in applying instructional design practices and methodologies to support training, learning and eLearning development
Knowledge of adult learning principles, course development methodologies (ISD, ADDIE, Mager), and Kirkpatrick's training evaluation levels
Demonstrated experience with learning and design tools, including eLearning development tools and learning management systems
Experience working with highly-technical content, preferably complex software systems
Ability to work collaboratively in multi-disciplinary teams. Ability to manage projects, including creating timelines and meeting deadlines
Flexibility and the ability to react quickly in a fast-paced environment
Proven experience relating to different levels of the organization and working effectively with peers

Manager Training Resume Examples & Samples

Develop strategic vision for Service Center employee training and development 80% of time
Design processes for training materials and delivery of training using instructional tools to maximize impact while managing cost and time
Partner with HR entities, IT, and Payroll to develop and implement HR trainings
Develop and implement communication strategies for the Service Center
Develop and organize standard operating procedures, training manuals, and other educational materials during the SSC implementation and on-going
Develop strategy for the Knowledge Base. Partner with SSC leadership to develop content within the Service Now knowledge base platform during the SSC implementation and on-going
Responsible for the overall governance process as it relates to the Knowledge base and working with COE to ensure all content is accurate
Design and deliver training and development programs via classroom, one-on-one, or other mediums for Tier I and Tier II SSC staff. Conduct train-the-trainer programs to leverage the knowledge and skill of SSC resources
Conduct periodic needs analysis assessments for SSC staff to determine training needs and design customized training to support SSC development
Responsible for the development of the Quality Assessment Strategy. Measure training program results and impact to improve effectiveness and efficiency. Leverage SSC resources to provide continuous improvement to processes, projects and information. Share periodic training evaluation results with leadership, noting trends and proposing interventions where appropriate
Establish appropriate principles, tools, methodology and approaches for SSC learning and development
Responsible to hire, terminate, promote, demote, write and administer performance evaluations for training staff. Effectively manage training staff using established company policies and practices
Develop, coach and mentor training and SSC staff to build a high-performance culture. Set goals and facilitate growth and development to meet individual employee career goals, motivational needs and organizational opportunities
Proactively stay up-to-date on trends and developments within assigned functional area of expertise, constantly researching and implementing best practices as appropriate. Work to enhance the capability of self and team
Performs other position appropriate duties as required in a competent, professional and courteous manner
Bachelors
8 years experience

Senior Manager Training & Knowledge Management Tech Resume Examples & Samples

Create a blended training approach and strong pull-through of core knowledge and efficiencies through multi-touch point training solutions that use alternative, innovative delivery methods (virtual vs. traditional classroom)
Acts as the internal SME for training and knowledge management (e.g. – Summit, SharePoint, training authoring tools, Salesforce Knowledge, and social platforms)
Support development of learning and knowledge management business solutions roadmap, identifying future-state user needs, identifying capabilities that meet those needs, developing cost and resource requirements to deliver these capabilities, and prioritizing efforts with stakeholders
Partner with IT on the implementation of learning and knowledge management business solutions, ensuring that solutions fulfill customer requirements, liaising with TKM regional teams and IT to translate business needs/user requirements into solutions
Manage outside vendors as needed in the delivery of learning and knowledge management business solutions, including managing contracts, budgets, resources, vendor services, and team expenses
Provide hiring recommendations, trains employees, and reviews work quality and quantity of others
Research and recommend innovative, new learning and knowledge management business solutions
Consult on the design and development of learning portals and apps and knowledge management business solutions
An advanced degree is preferred
Minimum of eight (8) years learning solution management (LMS (CSOD preferred), UI/UX, Mobile) is required
Minimum of eight (8) years in training design and development of technology based learning solutions is required
Experience managing and implementing training technology standardization and researching new innovative solutions that support on-going business needs is preferred
Very organized with strong attention to detail is required
Ability to multi-task and balance priorities across many deliverables and initiatives is required
Process driven, with proven experience in developing and implementing process improvement initiatives is required
Highly self-motivated with ability to direct, lead, and motivate self and others is required
Ability to set objectives, monitor and achieve for performance, and ensure high level of engagement and commitment is required
This position will be located in New Brunswick, NJ or Tampa, FL and will require up to 20% domestic and international travel.Training & Development

Manager, Training PMO Resume Examples & Samples

Manages scheduling of all training & development activities along with the Training and Development team and facilitates administration of that schedule in the LMS
Responsible for the Mandatory Training Schedule and Policy
Responsible for North America administration of the global employee survey and all operational/reporting activities associated with key metrics
Responsible for management of regional corporate initiatives and action plans supporting improvement from the employee survey results
Responsible for management of corporate award administration and related global and regional activities
Responsible for close coordination and planning with Internal Communications on all activities including employee survey, awards, Learning@Nissan, etc
Global Learning Team participant and Regional Learning Team Co-Leader with T&D Manager
Creates, manages, and assesses operational procedures and project workflow for department
Liaison/Coordination with HRIS on business decisions
Responsible for consulting on regional development, administration, promotion, and consistency of content in the LMS based on the needs and content identified by the Training and Development team and other clients. May recommend and/or manage vendors for eLearning design and delivery
Responsible for defining report needs to HRIS for consistent regional metrics reporting on LMS activity for the North America region in addition to management of custom reporting downloads for continuous reporting to management
Manages Training and Development budget activities and Hoshin Kanri
Management Accountabilities: Has nonexempt through journey-level exempt subordinates or contractors. Supervises and provides leadership, coaching, guidance, training and staff development; interviews and selects unit employees; plans and evaluates employee performance; recommends merit increases, transfers and promotions; counsels and disciplines employees as necessary; recommends termination when appropriate; and monitors time and attendance of subordinates
Experience: 8-10 years of directly related professional-level Human Resources/Training experience. Learning Management Systems, Workday or other Technology experience preferred
Education: Bachelor’s degree from an accredited university
Computer Skills: MS Office Suite. Programing skills a plus
Ability to work outside standard business hours to collaborate with global counterparts required
Travel: Occasional day or overnight travel

Spectroscopy Curriculum Manager & Training Specialist Resume Examples & Samples

Delivers customer training and consulting services
Maintains a high level of technical expertise
Project manages education product development with vendors and consultants
Supports the deployment of courses to the local delivery organizations to ensure seamless transition from R&D to delivery
Bachelors, Master Degree, Ph.D. or equivalent combination of education and experience; 5+ years minimum relevant experience, with typically 7 to 10 years of practical experience
Proven proficiency in the operation of Agilent Atomic spectroscopy platforms
Proven lecture & presentations skills both in a classroom environment and virtually are required
Previous supervisory experience such as team lead or project lead is desired

Manager, Training & Quality Resume Examples & Samples

Supervises a team of trainers and quality analysts who provide new and recurrent training and perform quality reviews
Creates an outstanding employee training experience
Identifies areas of opportunity and improvement and identify additional training needs
Interacts with HDQ training department to enhance training delivery methods
Supervises team of trainers and quality analysts
Communicates changes to policies and procedures to entire department
Maintains training records for CR team members
Creates robust quality tracking program that will drive improvement to the customer experience
Facilitates productivity enhancements
Provides regular reporting on quality metrics
Establishes and manages recruiting plans to ensure all support staff vacancies are filled with high quality candidates
Makes presentations to all levels of the company regarding training and quality
Bachelor’s degree in relevant field or equivalent experience/training
3 years’ experience in training or curriculum development
The schedule requires flexibility. Must be willing to work whatever schedule is required even if it extends outside of typical business hours
Master’s degree in education or related field
Corporate training experience
Airline management experience
Customer relations experience
Quality management experience
Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc
Knowledge of company systems including SABRE, QIK, CRM and Advocate
Knowledge and understanding of company policies and procedures
Strong problem solving abilities
Ability to interact effectively with all levels of personnel both internal and external
Ability to lead and motivate employees

Student Manager Training Program Resume Examples & Samples

Oversee setting up and breaking down of work stations
Oversee product merchandising, line displays, and distribution of marketing materials
Inform management of escalating employee conduct issues
Greet customers as they enter and leave the location
Ensure uniform compliance of the staff members
Cross-train for all hourly positions at you location
Must work a minimum of 20 hours per week
Must work 1 recruiting event per year (Career Fair, Tabling, Student Orientations, etc.)
Must work 4 mandatory manager events per year (Football Game, UK Appreciate Day, etc)
Must accomplish all task outlined in the SM Requirements GuideMust be fluent in English language, both spoken and written
Ability to work successfully in a team environment and promote team work
3 to 6 years’ experience in the food service industry
Interest in self-development and desire to learn

Manager Training Resume Examples & Samples

Conduct training for security personnel reporting to the area/branch office (e.g., state licensing, contract specific, annual refresher courses)
Assemble training programs specific to local customer needs and ensure proper inclusion in Human Resources Information System (HRIS) Competency Management function and other training records
Must possess a high school diploma or equivalent
Project Manager ( New Orleans, LA )

Manager Training Resume Examples & Samples

Bachelor Degree in Business or related field
Proficiency with MS Office Suite (Word, Excel, Outlook)
Prior experience relating to our clients (conference calls, on-site visits, WebEx, etc.)
Prior experience in adult classroom instruction and curriculum design
Experience planning and leading business meetings

Manager, Training Specialists Resume Examples & Samples

Delivers in-person and virtual training sessions to sales teams
Becomes a subject matter expert on Amazon advertising products
Creates and refines training content and presentations based on audience needs
Expands training programs and content delivered in the U.S. to the local regions, including localization of materials and delivery
Manages logistics for training delivered, including scheduling conference rooms, meeting requests, and ordering catering
Masters training software and learning systems to deliver training and report on training effectiveness, iterating on content and delivery as needed
Understands and acts on local training and development needs
6-9 years professional work experience
4+ years of management experience
Understanding of instructional design
Diligent attention to detail and high quality bar
Experience managing a geographically diverse organization
Track record of complex and creative problem-solving, and the desire to create and build new processes
Foreign language proficiency

Manager, Training & Support, Scotiahome Resume Examples & Samples

Strong understanding of Sales Management and the Retail Sales Process,
Strong written and verbal communication skills with proven ability to engage and manage stakeholders,
Strong project management experience including project planning and tracking,
A high degree of flexibility to adapt to a wide variety of tasks and changing priorities
Championing a customer focused culture to improve the mortgage application experience for both customers and advisors
Support and encourage branch and user adoption of ScotiaHOME through sharing best practices and learnings as well as the ScotiaHOME value proposition for both customers and advisors
Ensure that training materials are designed and delivered to be timely and relevant to the end users
Preparation and maintenance of system update and release documentation, how-to resources, frequently asked questions, and e-learning modules
Ensuring the ScotiaHOME portal and Scotiabank Live page are maintained and updated
Support the design, development and implementation of training materials and sessions for the branch network
Conduct needs assessments to determine the most effective and efficient learning methods for users to be able to quickly adapt to systems changes, upgrades and training
Develop and deliver in-person and online training sessions for ScotiaHOME
Identifying areas of opportunity for ongoing improvement for both ScotiaHOME and the training support provided
Ongoing development and design of the training materials based on user feedback and requirements to ensure relevance to the end users
Support the continuous improvement of ScotiaHOME and other RESL projects by
Sharing learnings from stakeholder and user feedback as well as training sessions with the Mortgage Rapid Lab team to support the continuous improvement of ScotiaHOME
Proactively communicating with key partners and end-users to a thorough understanding of the benefits of ScotiaHOME for the customer, advisor and the Bank
Preparing/obtaining content for all related communication and training to support implementation and sustainment
Contribute to stakeholder engagement and change management by
Providing subject matter expertise and content for internal and external communications related to the all projects
Conducting field observations and keeping abreast of the evolving needs of our project participants
Collaborating with the Branch Customer Experience, Learning Performance Consulting teams and external vendors to develop and execute robust communication and training plans
Actively soliciting feedback from key stakeholders; Collaborating with internal and external project stakeholders and key partners to gain their support

Manager, Training Delivery Resume Examples & Samples

Work with managers to ensure successful implementation of the training curriculum and Leadership Development curriculum
Define business and performance objectives for all relevant training initiatives
Measure and evaluate the effectiveness of training in achieving desired outcomes
Skills/Abilities and Knowledge
Ability to make decisions and solve problems while working under pressure
Ability to manage multiple projects to meet target dates for implementation
Advanced knowledge in teambuilding, relationship building, facilitation and presentation

Senior Manager Training, Customer Experience Resume Examples & Samples

Responsible for planning and leading all aspects of the Customer Relationship Center training; assess and identify training needs to ensure training solutions support business objectives
Build a world class Customer Relationship Center training organization through full time employees and multiple project-based independent contractors, to support Sleep Number product and strategic band priorities; empower, coach and mentor training team while providing opportunity for meaningful work
Integrate digital content and technology into core training capabilities/portfolio
Deliver training solutions to planned budget, branding, resourcing, milestones and implementation plans
Demonstrate thought leadership to support and collaborate with Sr. Manager Sales Training, Sr. Manager Services Training, Home Delivery Training Manager, Fulfilment training leaders, and Human Capital development leaders to achieve breakthrough training results for all Sleep Number employees
Build and manage annual and budget changes
5 or more years business/customer service/sales training acumen, engagement, and leadership with a premium brand
3 years in digital learning; experience integrating and transforming traditional training delivery into more modern digitally enabled solutions
Knowledge of SCORM compliance standards preferred
Multimedia development experience in rich media tools required (i.e., Storyline, Captivate, Lectora, Camtasia, Adobe Creative Suite, PowerPoint, User Productivity Kit)
Demonstrate courage and “can do” high-performance culture
Demonstrate agility to pivot and change as demands and requirements shift
Able to manage high-impact and multiple projects simultaneously
Willingness to be hands-on while inspiring and leading team
Passionate about creating for innovative solutions to advance customer

Manager, Training Resume Examples & Samples

Responsibility for Training including such processes as analysis, design, delivery, assessment, and validation
Provides training solutions for agent level and management employees as required
Performs needs analysis for identifying specific training requirements and opportunities
Designs new curriculum and performs updates to existing curriculum as appropriate
Delivers training and is responsible for monitoring, coaching, and evaluating participant progress
Performs program assessment for assessing the success of participants and program
Validates that training has had a positive impact on business results
Responsible for Training tools e.g. evaluations, attendance forms, scorecards, etc
Responsible for instructional design model including lesson plan template and visual aids
Responsible for the management of resources including “permanent” and Designated Trainers including work instructions, program structure and payroll premiums
Responsible for business implementation including development and execution of overall site training strategy (new business for an existing client, or small new business may be implemented at the site level)
Responsible for hiring, development, and performance management for subordinates
Participates in the RFP/RFI process as required
Monitors site execution of the training function in compliance with corporate Training processes, procedures, tools etc. by conducting site audits
Develops partnerships with Operations group through ongoing support initiatives
Explores trends, innovations and applications within the training industry to constantly improve efficiency and effectiveness of solutions provided
Monitors progress through statistics tracking; prepares reports as requested

Senior Manager, Training & Awareness Resume Examples & Samples

Develop and deliver a framework, strategies and plans for the global information security and privacy training and awareness program to raise the general level of awareness of information security and privacy across the Sony Group companies’ employee base
Develop information security and privacy messaging and branding that is relatable to an international audience
Identify creative solutions to communicate and educate across a diverse group of companies and employees
Manage relationships with external training vendors
Coordinate with stakeholders across the Sony Group to develop and communicate the global training and awareness program
Bachelor’s degree or equivalent professional experience
Minimum 7 years’ experience in information security, corporate education/awareness/training, communications, or a related field
Experience managing an information security or privacy corporate awareness/education program preferred
Experience developing creative messaging designed to reach and have an impact on a large audience
Ability to lead and work collaboratively with a large and diverse group of stakeholders
Able to communicate effectively and tactfully with all levels of personnel
Excellent analytical and problem solving skills
Self-starter; able to manage multiple programs simultaneously and drive activities through to completion
Ability to travel internationally as required, up to 5%
Eligible to work in the USA

Assistant Merchandise Manager, Training Resume Examples & Samples

Assist Merchandise Team to co-ordinate the range release process, including
Managing the catalog production process,
May assist with the management of internal adidas systems, including range planning, DMT, SAP, Webtext and RMS as needed
May assist with the management of disseminating updated information to internal adidas customers, including Product Marketing, Sales, Footwear, Communications and others
Follow up with communication with Sales Team / Account Planning Managers
Perform consumer market / trend research
Assist merchandiser with identifying products to maximize profitability/productivity
Present ranges internally and when needed externally
Field general requests of the merchandising department
May assist with sample co-ordination, event management assistance and general office duties
Ability to work in a fast-paced, multi-tasking, deadline-oriented environment

Associate Program Manager, Training Resume Examples & Samples

Participates in the operational planning, establishment, execution, and evaluation of multifaceted programs/projects typically consisting of a set of closely related subprograms or associated activities
Supports the design, development and delivery phases of learning experiences across U.S. Consumer Markets
Translates voice of the customer feedback into tangible project/program actions, driving continuous improvement
Collaborate effectively with internal partners (e.g., front-line, IT, Systems) to bring ideas to market
Recommend & influence improvements in processes, systems, etc. in order for portfolio of projects to be a success
Present recommendations, business cases, key findings, and challenges across the organization to senior leaders, including the Chief Customer Officer
Keep a pulse on trends from within and outside the insurance industry by surfacing ideas/opportunities as they relate to customer satisfaction
Bachelor's degree and at least four-seven years of relevant experience
Minimum of three years exposure to project planning, preferably with training or communication deliverables
Ability to manage multiple projects on time / budget and thrive in a cross-functional environment
Proven track record of delivering impactful continuous operational improvements
Natural curiosity to get into the details and understand impact of details
Effective communication skills, including presentation skills
In-depth knowledge of business practices and processes, especially in financial services
Familiarity with customer communication best in class practices preferred
MBA and PMP/PgMP designations are highly desirable

Manager Training Resume Examples & Samples

Designs, delivers and evaluates the success of education programs for a defined operational area and other lines of business
Designs and completes needs assessments, facilitates, and develops curriculum as needed
Collaborates with leadership and business partners to create supplemental or continuing education training when performance gaps occur
Assists with the development of plans and strategies to deliver requested training interventions to the assigned operational area
Conducts train-the-trainer sessions as new courses are developed to ensure consistency and continuity in the delivery of objectives
Designs clear and accurate materials, using subject matter experts for assistance to ensure clarity and relevance to job performance
Manages and develops direct reports
Creates and manages strong business partnerships with functional business partners
Supports business related projects and attend related meetings as required or assigned
Designs and delivers leadership training to contribute to the development of all managers
Manages and creates objectives specific for the developmental needs of all reports
Collaborates with the AVP, Training to effectively design and implement curriculum for the business as needed
Sets annual objectives for direct reports
Collaborates with the business and legal department to ensure curriculum meets objectives and compliance measures

Manager Training Program Management Resume Examples & Samples

Develop and deliver training modules to customer service representatives
Evaluate the effectiveness of training modules, workshops, etc. and make changes as needed to improve future results
Schedule, coordinate, and deliver training modules, workshops etc
Provide technical support to individuals in the implementation of designed instruction or in task analysis and instructional systems design
Recommend and assist in the development of curriculum using instructional design and adult learning principles for various delivery options, such as eLearning, classroom training, and blended learning
Assist with the development of master course documentation, manuals, and other learning resources
Remain current with up-to-date product information for all released software configurations
Maintain excellent presentation and communication skills
Problem-solve computer and system issues with learners
Create a learning that translates into on the job skills
Mentor OJT (On the Job Training) coaches

Manager, Training & Curriculum Development Resume Examples & Samples

Work with L&D team and Business Unit (BU) leadership to proactively and reactively develop detailed and instructionally sound learning programs
Uses technology to engage learners to meet learning objectives
Develops engaging learning reinforcement leveraging short videos, audio podcasts, quizzing and gamification concepts
Takes ownership and accountability for final deliverables and resolves issues to achieve own work objectives; alerts others when a particular process is not working and recommends solutions
Interacts on a continual basis with the L&D team and BU leadership to effectively communicate, support and execute initiatives
Facilitates workshops, virtual instructor-led sessions, or other business unit meetings as the needs and opportunities present themselves
Demonstrates an understanding of L&D processes and how alignment with collaborative partners across business units contributes to meet the overall Zoetis business objective
College Degree (BS, BA, or related degree); Master’s degree preferred
Candidate should have minimum 8-10 years of successful sales experience in animal health or human pharmaceuticals
Candidate should have minimum 3-5 years work experience in the training and/or learning environment
Strong instructional design experience; detail and solution-oriented
Must be able to interact with team members and stakeholders in a problem-solving, constructive manner
Ability to think strategically/creatively and juggle multiple assignments in a deadline-driven environment with the flexibility & adaptability to change priorities as needed
Engaging presentation skills
Ability to collaborate, adapt and follow up; solutions-oriented
Strong Microsoft Office (Word, Excel, Sharepoint) skills required
Full understanding and experience with an array of authoring tools (Articulate Storyline, Adobe Captivate, etc.)
Experience working with SCORM and learning management systems
Highly organized and exceptional detail-orientation
Ability to coordinate complex and interrelated projects
Strong sense of urgency and desire to achieve objectives
Above average communication and interpersonal skills

Creative Manager, Training & Certification Resume Examples & Samples

Develop and define creative strategy for innovative digital learning paths and seamless integration of different learning tools
Apply design-thinking principles to create interactive assets, motion graphics-based videos, virtual environments, and UX design
Ability to problem solve and ensure deadlines are met and expectations exceeded
Direct motion graphic designers, UX designers, front-end developers and other contractors as needed
Create design guidelines for different leaning modalities
Develop and define goals and metrics to measure effectiveness of the user experience
Collect inputs and requirements from various stakeholders and understand needs in their context
Present ideas to various levels of an organization and gain support for initiatives
Anticipate the future of how people learn today and in the future and how visual content can contribute to engaging learning experiences
Look at technologies at how they can solve problems in creative ways
Tie stakeholder needs to a vision of the future
Look at Learning from outside of the technology industry and think of applications that could be applied to our needs
A Bachelor degree in arts, design, communications, or other relevant fields
10+ years of relevant work experience as a Creative Lead, Creative Director or Art Director in Advertising/Marketing, Learning Design, Media/Entertainment, and/or digital/high-technology companies/products
7+ years strong project management skills and experience, including managing internal stakeholders, and multiple launches and projects at once
7+ years proven success in managing complex and multi-faceted projects with the ability to drive projects through completion
Relevant work experience in education, e-learning, or teaching
Relevant work experience in designing Virtual Reality and interactive experiences
Superior oral and written communication skills with an innate attention to detail
Must be comfortable in fast-paced, deadline-driven environment and able to manage priorities well
Strong self-starter, resourceful and not afraid of problem solving

Senior Manager Training Capability Resume Examples & Samples

Support the creation of a competency framework for required sales trainer capabilities that enable effective and impactful training delivery across channels globally
Carry out analysis and suggest priorities of learning needs amongst existing sales trainer community based on findings; map strengths and areas of improvement that is required for delivering high quality level of programs
Develop a global Sales Academy Trainer capability and certification program in collaboration with local training leads and global Talent team; manage consistent implementation across Markets and channels
Organize and structurally deliver virtual and in-person Train-the-Trainer sessions to instruct on Sales Academy programs and improve training capabilities
Set Sales Academy program deployment and delivery standards and guidelines to ensure consistent delivery of programs to the desired result and impact; aligned with key stakeholders
Coach local trainers and training leads on program delivery and facilitation skills to develop best-in-class learning experiences for all audiences; provide feedback and consultancy on required development needs of sales trainer skills based on established competency models and individual evaluation
Create and deploy in-store trainer development program (e.g. online and in-person training, information materials, etc.) to achieve ongoing and consistent training efforts in all stores
Diploma or degree from educational entity focusing on Business Administration, Human Resources Management, Personnel Administration or related field
Minimum of 4-6 years training delivery and trainer capability development experience

Manager, Training Resume Examples & Samples

Consults and partners with business stakeholders and/or management to support the successful application of skills learned from training curriculum for on the job effectiveness and recommends appropriate training and/or coaching reinforcement support
Develops and conducts more complex training needs assessments and determines training requirements for new program development
Identifies and prioritizes training needs and requirements in collaboration with business stakeholders and management of his/her assigned area(s)
Manages a team and more complex training activities including the development, implementation and evaluation of training plans and programs which meet the business objectives, goals or organizational readiness of his/her assigned area(s) of responsibility
Manages ongoing assessments of training effectiveness with the key focus on accelerating/enhancing productivity, engagement and quality and develops/recommends more complex training modifications as needed
Manages the development of more complex training materials, procedures, manuals and/or visual aids which meet the training objectives of his/her assigned area(s) of responsibility
Manages, conducts and/or participates in training projects for his/her assigned area(s) of responsibility
5- 7 Years experience in training that directly aligns with the specific responsibilities for this position. (Required)
2 + yrs of managerial, supervisory and/or demonstrated leadership experience required

Visual Manager Training Program Resume Examples & Samples

Commitment to Fashion Leadership and Creativity through Visual Merchandising
Successful completion of VMT program initiatives
Serve as a role model, assists the Visual Manager with leading the store’s Visual and Merchandising teams on creative presentation execution, fashion styling and brand elevation
Interprets corporate direction to creatively execute trend right presentations using a strong editorial voice
Educate store team to exercise a Fashion Voice that drives business results and maximize sales
Interfaces with store Executive team to drive sales volume by reacting to sales and fashion trends
Develop and cultivates a strong business partnership with Store and Regional Executives
Recognize and celebrate positive performance
1 – 3 years retail visual merchandising management experience with portfolio
Articulate creative vision and fashion knowledge
Ability to motivate teams and provide feedback in a creative environment
Ability to work in collaboration across functional areas to achieve results
Enjoy meeting and interacting with customers, demonstrates an energetic and positive attitude
Ability to take ownership of self-development
Ability to relocate
Highly organized, adapts quickly to changing priorities
Strategic planner, analytical and ability to identify issues and solutions in a proactive manner
Proficient in MAC, In Design, Illustrator, Word, Excel and PPT

RN / BSN, Nurse Manager Training Program Resume Examples & Samples

Learn the fundamentals of home health care administration and business operations from the CEO and Senior Leadership at BAYADA
Experience rotations in different offices to better understand how BAYADA operates
Develop a network of relationships for on-going collaboration and support
Current RN License
BSN degree with a GPA of 3.0 or higher
2-3 years recent clinical (medical/surgical) experience
1 year of management (people, projects, or processes)
Home health experience preferred but not required
Ability to 'think outside the box' with creative and resourceful problem solving
Willingness to travel to offices throughout MD and VA for 12-18 months
Flexibility for final placement in southern Maryland or Virginia

General Manager, Training Resume Examples & Samples

Provide leadership and technical expertise in the development and implementation of the company's safety program. Collaborate with outside agencies as required
Support compliance functions in the review and timely execution of federal and state codes and regulations in regard to gas pipeline and distribution systems
Identify operational safety concerns and develop recommendations to improve internal controls to maximize effectiveness and efficiency. Determines where existing policies/procedures require change or when new one needs to be developed, especially regarding future business expansion
Available for on-call, emergency response, incident investigation and regulation reporting responsibility
Plan, direct, supervise and coordinate the technical training activities for SJG
Direct the training, evaluation, recordkeeping and implementation of the Operator Qualification (OQ) requirements as they relate to field workforce. Update the company’s OQ plan as required so that it completely satisfies all aspects of compliance with the OQ rule. Interact with other New Jersey LDC’s, AGA, and the NGA to maintain and evaluate proper uniformity in OQ activities. Interact with NJBPU regulators on matters pertaining to the OQ rule
Oversee the distribution department’s training activities to assure that operating methods are implemented and executed across all lines of the operating department
Conduct studies of a technical nature and/or participate in special task forces as assigned that will result in long range efficiencies to the Safety and Technical Training functions. Make recommendations that can be used to develop long-range plans in operations
Develops budgets for training department under the responsibility of this position and assures adherence to those budgets
Perform duties inherent in all supervisory, professional and administrative positions. Consistent with all positions in this classification, additional projects, tasks and/or duties beyond what is outlined here may be assigned as required
Bachelor’s degree in engineering, construction or related field
Progressive work experience related to safety program development and management, as well as technical training experience related to utility operations
Demonstrated ability to successfully implement a safety training program in a utility environment
Thorough understanding of safety and training requirements and regulations for a gas distribution utility
Working knowledge of Microsoft programs including: Word, Excel, Access and PowerPoint
Disciplined Execution
Accountability for Excellence
Impact and Influence
Integrity
Conflict Management
Managing and Measuring Work
Organizational Collaboration
We provide an opportunity to build a successful and rewarding career in a variety of functional business areas
We foster individual talents and abilities while promoting the value of teamwork

Manager, Training Program Resume Examples & Samples

Bachelor degree, or 1-5 years Supervisory and/or Management experience
Strong time management, organization and communication skills
Ability to work in an on-campus location with a tremendous amount of autonomy
Must be able to analyze data and offer insight into trends
Illustrated ability to lead and manage a staff of part-time employees
Proficiency in Microsoft Office
Willingness to work a dedicated schedule of Sunday - Thursday, afternoons and evenings, (traditionally 12:30 pm - 9:30 pm)

Manager, Training & Quality Resume Examples & Samples

3 to 5 years work experience in the areas of training design. training delivery and group facilitation
Past experience developing production-based training curriculums in a process driven environment; Call center experience is a plus
String interpersonal communication (verbal and written) and collaboration skills
Ability to align training curriculums with broader department and organizational goals. Balancing strategic thinking with a strong attention to detail and tactical execution is required
Strong understanding of MS Office tools with a good understanding of an industry-accepted LMS
Strong match and analytical skills
QC Tools know-how (RCA, Metric Correlation Analysis, CSAT Deep dive analysis, etc)
COPC background is an advantage
Desirably can start ASAP
Must be willing to be assigned in Mactan, Cebu City

Senior Manager, Training Design Resume Examples & Samples

Establish learning and knowledge design principles and strategies for key projects undertaken across the enterprise. This work includes creating design approaches and recommending optimal methodologies and tools as well as leading the design process from end to end. Continually improve the design process including assessment, design and development of learning and knowledge solutions Ensure effective design, high quality and continuous improvement of learning and knowledge solutions
Coach and mentor designers and developers in improving their design and development skills. Utilize performance management techniques and practices in building a highly effective design team. Assess design approaches generated by the design team and pro actively provide coaching and feedback for changes and performance improvement
Provide strategic direction and oversight to the design development and implementation of learning and knowledge tools. Set the standard for solutions created leveraging knowledge tool meeting the needs of an enterprise wide audience
Contribute strategic thinking and manages the implementation of an enterprise wide work flow tool learning strategy. Will provide thought leadership to the strategic direction of the learning solutions supporting the implementation of this tool. Lead the implementation of learning solutions across the enterprise ensuring successful implementation of the tool and supporting learning
Own and shape cross enterprise learning content impacting efficiencies in Advisor practices and Service Delivery operations. Lead and influence implementation of this content in a variety of mediums and opportunities to a wide variety of audiences
Bachelors degree or equivalent
7 - 10 years relevant work experience
5+ years experience in designing, developing and delivering training programs to adult learners
2+ years leadership experience leading training design and development teams
Expertise in adult learning theory, instructional design, needs assessment tools, and evaluation methods
Proven project management and problem solving skills; demonstrated skills in building effective business consulting relationships
Experience with technology-enabled learning solutions and blended learning
Experience with innovative learning solutions including ramification and integration of digital, interactive and experiential methodologies
Experience leading in an organisation using Lean methodology

Business Development Manager Training & Certification Resume Examples & Samples

Developing and maintaining trusted, strategic relationships with CxO, functional IT and L&D leadership across the account, articulating a clear vision for AWS Training and ensuring flawless execution of training plans
Work closely with the Accounts team to conduct training needs assessments, determine training requirements and build detailed training proposals and plans to accelerate customer and partner adoption of AWS Services
Become proficient in AWS Training legal terms & condition in order to execute training Training Order Forms (TOF)
Evangelise AWS Training & Certification at company and industry events
Build and maintain a pipeline of training opportunities and provide regular forecasts / business reviews to senior management
Find and open up market opportunities
Up to 50% Travel required
A BA or BS degree in computer science, engineering, business, marketing, or related field (MBA preferred) and significant enterprise experience in large global accounts is preferred
Experience engaging and presenting to executives
5+ year’s business development experience with proven track record of success in the enterprise space and with complex sales cycles and negotiations
Experience working in a fast-paced and highly cross-functional organization
Other experiences to include: ability to navigate across AWS and the customer with a trusted advisory/consultative approach and establish credibility quickly with senior level executives across the organizations
A strong understanding of AWS and/or technology as a service (Iaas,SaaS,PaaS)
Proficiency with Salesforce.com CRM application
Flexible and able to adapt quickly to change
Ability to think critically and creatively to develop new business-impacting ideas or processes

Manager, Training Support Resume Examples & Samples

Manage the development, implementation and evaluation utilizing a systematic approach of accredited and non-accredited station training programs to improve personnel and plant performance in accordance with prescribed department procedures, Exelon policies, and applicable regulations and requirements. Program responsibilities include includes fire and rescue, welder training, first line supervisor leadership development coordination, in-processing coordination, college and trade school coordination, alliance partner training, calendar coordination, administrative and clerical records
Oversight of process, programs and procedures associated with maintaining accredited and non-accredited nuclear training programs as assigned by the Training Director. This includes maintaining performance indicators; trending and managing the corrective action program and the feedback process for training
Anticipates long-range training needs in the assigned functional area and develops strategies and plans to meet those needs
Manages the development and maintenance of all training materials, laboratories and simulation facilities
Develops and manages the budget and business plan initiatives to ensure -that training facilities, equipment, materials, records, and personnel qualifications support training program goals
Participates in NRC, INPO, and management audits/assessments and provides responses to audit findings
Evaluates the need for outside services, coordinates the drafting of bid specifications, evaluates proposals, recommends qualified vendors; and manages the purchased programs and services

Assistant Manager, Training Resume Examples & Samples

Develops and delivers training using various methods, techniques, concepts, learning tools and practices to ensure maximum effectiveness of training programs. Selects appropriate training resources such as student workbooks, instructor guides, demonstration models, case studies, visual aids, and procedure manuals
Identify and assess training needs through various methods including, but not limited to job analysis, career paths, performance appraisals, and consultation with clients or vendors. Enforces all regulations and Company policies; ensures procedures are adhered to by performing audits and observations
Assist with determining regulatory training demands based on hiring trends, initial and recurrent training, requalification training and operational changes. Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with our operational clients or vendors
Collaborates and leads internal subject matter expert and departmental stake holders to select, design, develop, customize, schedule and deliver appropriate technical and non-technical training and performance improvement initiatives
Manage and develop assigned line instructors; meet regularly to discuss goals and to provide feedback on performance
Experience and knowledge of all Hawaiian Airlines fleet types

Senior Manager Training Resume Examples & Samples

Provides leadership and guidance to staff in the performance of their duties. Manages performance objectives, scheduling, hiring, performance evaluation, etc. (25%)
Provide review and approval for all training documents associated with regulatory requirements
Coordinate and prioritize training activities at the facilities
Write, update, and maintain pertinent training modules for the facilities
Develop annual goals and objectives for department and manage the overall functions of the training function including employee comprehension measurements
Approves training modules for all annual training. (25%)
Reviews and approves site-specific training activities
Reviews and approves training records for individuals involved in cGMP activities including final product release testing
Manage the Change Control System from a training perspective (25%)
Assures all training modules are updated through the Change Control System and reflect current regulatory expectations
Provides training support by presenting PharMEDium’s training activities and expectations during customer and regulatory agency audits
Departmental Housekeeping (25%)
Reviews and revises training modules as needed for approval
Directly understand and implement cGMP concepts across the sites
Develop and execute plans for growing individuals within the Training Group
Provide plant management with data and information appropriate to reduce potential for regulatory action and assist in site productivity management
Provide information to customers on training activities and improvement plans, as needed

Manager, Training Resume Examples & Samples

Provide data analysis, information and evaluation that improve effectiveness, efficiency and accountability of education programs and strategies
Collect essential education data and provide a one-stop shop for information needs – a single access point to education data that has appropriate safeguards to protect data confidentiality and integrity
Build capacity across the whole education sector so that everyone can make better use of data and evidence

100

Manager, Training Partnership Distribution Resume Examples & Samples

Referral process training,
New product launch training, and
New regulations/IT systems training
Ensure training agenda appropriately reflects the different referral channels including Contact Centre, Branch Manager, individual referrers (sales, tellers, operations… etc.)
Support the establishment of a comprehensive training curriculum for Partnership Distribution channel
Be a self-starter, result-driven, adaptable to many different working cultures

101

Associate Manager, Training & Business Resume Examples & Samples

Develop, maintain and implement the Fruit Bouquets training program for fulfilling shops/facilities
Work closely with Sr. Associate, fruitbouquets.comOperations to coordinate training schedule
Work closely with Director of Fruit Bouquets to develop a secret shopper program in order to monitor quality and compliance at the shop/facility level
Capture, document and disseminate best practices associated with the production and fulfillment of the brand's products, with the ultimate objective of ensuring the highest product quality and highest ease of production and fulfillment
Producing and maintain Design Resource Guide and Retail Look Book for fulfilling shops/facilities, including development and documentation of "how to" guides and production tips
Provide support to Merchandising and Product Development functions in the review and maintenance of line lists and other ad-hoc tasks
Must be comfortable taking-on alternative responsibilities outside of primary training and quality control responsibilities. Must own projects and drive them to completion (propose solutions and recommendations) with limited guidance
Provide proactive support with any and all ad-hoc tasks required to support the brand's objectives, both during peak and non-peak seasons of the year. These tasks may include but are not limited to traveling to a shop in order to support that shop's fulfillment activities for a major holiday, manage container inventory at a shop's level, and/or run reports and distribute to the team

102

Manager, Training Resume Examples & Samples

5 or more years of experience as related above in a high production staffing environment; ideally in the healthcare space
Demonstrated success in multi-format adult learning methods and curriculum development
Experience evaluating the effectiveness of training programs
Very strong written, oral, and interpersonal communication skills
Ability to effectively prioritize and execute tasks in a high-pressure environment
Experience working both independently and in a team-oriented, collaborative environment
Expertise with Microsoft Office Suite, especially PowerPoint
Bachelor's Degree from four-year College or University and 5 or more years of related experience; or equivalent combination of education and experience
Worked in Healthcare and has had experience in the development of training programs

103

Program Manager Training Resume Examples & Samples

Lead and manage all phases of the instructional design and development process, demonstrating effective needs analysis, project management, course development, and evaluation skills
Identify measurable learning objectives and translate them into training and development solutions
Develop, implement, and communicate project management action plans to achieve identified solutions and objectives
Ensure consistent application of instructional design methodology and training standards throughout the training design process, including training objectives, content outlines, curriculum development, training materials, and delivery formats
Deploy ongoing post-production training evaluation methods and tools to drive continuous improvement in existing programs
Design e-learning using instructional design standards for storyboarding, outlining, scripting, and testing. Demonstrate comprehension using e-learning development tools such as Toolbook, Flash, and Captivate
Manage external instructional design and development vendors, ensuring application of internal instructional design standards and company contractor requirements
Involve and build understanding of senior management regarding learning and development strategies and solutions
Continuously seek to improve internal instructional design processes and measures
Build and manage an enterprise-wide network of business contacts required to maintain the continuity of the company's management training and development programs
A Bachelor of Arts degree or other Bachelor level degree
2 year(s) experience / knowledge in a management / professional position specifically in instructional design involving application of instructional design methods and standards in various learning environments and formats
2 year(s) experience in project management demonstrating effective project leadership, planning, and execution of complex action plans

104

Assistant Manager, Training Resume Examples & Samples

Develops, maintains, manages and delivers approved training programs using various methods, techniques, concepts, learning tools and practices to ensure maximum effectiveness. Selects appropriate training resources such as student workbooks, instructor guides, demonstration models, case studies, visual aids, and procedure manuals
Identify and assess training needs through various methods including, but not limited to job analysis, career paths, performance appraisals, and consultation with clients or vendors; Monitors and measure effectiveness of training programs by data collection and observations; analyze for trends and make recommendations to improve processes or curriculum based on findings and best practices
Assist Inflight Policies & Procedures with the development and implementation of new or revised policies and procedures as related IFM, or other Hawaiian Airlines Manuals; assists with determining regulatory training demands based on hiring trends, initial and recurrent training, requalification training and operational changes (new products, new aircraft, etc.)
Enforces all regulations and Company policies; ensures procedures are adhered to by performing audits and observations; Represents Hawaiian Airlines and serve as subject matter expert in regulatory audits and acts as designated signatory of courseware quality assurance to ensure only approved curricular is delivered from supporting IF/Hawaiian Airlines manuals
Create annual training delivery calendar based on forecasted demands; Collaborates and leads internal subject matter expert and departmental stake holders to select, design, develop, customize, schedule and deliver appropriate technical and non-technical training and performance improvement initiatives; Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with our operational clients or vendors
Manage and develop assigned instructors; meet regularly to discuss goals and to provide feedback on performance; Manage student affairs which include but are not limited to: no-shows, releases from training, early release, coaching, discipline and enrollment
Coordinate and execute all student and instructor indoctrination related events including, but not limited to pre-employment meetings, welcome receptions, onboarding and graduations
1 year of experience in curriculum design for adult learning

105

Manager, Training & Quality Resume Examples & Samples

Work with internal staff, vendors and all StubHub sites to deliver quality new hire training, Expert up training and training for Product releases that impact Expert tools or the Expert experience. Provide the direction needed for long-term scalability and consistency globally
Responsible for determining the most appropriate strategy, methodology, and technology to maximize learning experience and impact (e.g., ILT, eLearning, webinar, video, etc)
Design, develop, implement, and deliver instructionally sound training programs utilizing all aspects of the ADDIE model (and other applicable ISD models)
Work with Customer Experience Management, Quality Assurance, and Product teams to ensure consistent quality improvement of training programs and training materials across all channels
Lead and coach your team to create best-in-class learning solutions
Evaluate and measure training effectiveness and monitor trends by utilizing classroom surveys and other data sources. Based on the analysis, implement improvements through various training methodologies
Report on identified trends to Customer Experience Management and use in developing effective training to positively impact customer and agent satisfaction
Partner with Customer Experience Management to ensure effective transition of new hires from learning environment to operational environment
Provide support for internal employee and leadership development programs
Coordinate review and approval process of learning and support materials with key stakeholders
Oversee design, implementation and maintenance of training programs for system releases, program changes, as well as small and large scale projects and initiatives
Play a hands-on and visible role with vendor(s) call centers related to training and quality; collaborate with internal staff and vendor(s) to assure standardization, communication, calibration, and consistency
Manages the Quality Monitoring team providing quality assessments for all customer contact employees, providing quality scores, trend tracking and reporting, and identification of areas of opportunities to coach to superior performance
Provide oversight to vendor(s) and lead the administration and enhancement of the Quality Monitoring Program to meet the needs of StubHub and its customers
Enhance the current Quality Monitoring program by evaluating methodology, forms, calibration and training process
Oversee cross-functional calibration and call monitoring with vendor(s) and internal staff
Prepare and present executive level presentations as assigned
Perform additional duties as assigned

106

Manager Training Resume Examples & Samples

6 years of progressive experience in management and leadership
Experience in needs analysis and designing learning content for high-impact learning, knowledge transfer, and sustainment
Experience in evaluating and optimizing the impact of learning programs
Experience in managing a team and budget
Master’s degree in Organization Development, Business Administration, or related field
Proven ability to influence and gain support of senior leaders through clarity of message, command of subject matter, and effective delivery
Ability to navigate in a dynamic environment subject to changes in schedules and priorities
Manages design of core leadership development program offerings and targeted leadership development programs
Provides team with direction to accomplish identified learning goals
Assesses all new program content to ensure alignment with leadership competencies
Designs performance support materials to drive application and sustainment of learning
Designs and hardwires core processes in support of leadership development, including coaching, mentoring, action learning, sustainment, and community of practice
Evaluates the effectiveness of training programs and identifies opportunities to improve design
Continually explores best ways to provide learning within the system, including classroom, virtual, and computer based training (CBT)
Understands and includes training trends and best practices in leadership development program design and delivery
Supports director in determining annual leadership learning focus, design, and evaluation strategy
Responsible for all aspects of managing and leading a team including: interviewing, hiring, training, developing, directing work and processes, managing performance, recognizing, and rewarding employees
Mentor team members to encourage personal and professional growth
Encourage ongoing skill development by providing opportunities for continued education

107

Manager, Training Resume Examples & Samples

Responsible for coordination of company training programs including classroom scheduling, course registration, participation tracking and reporting, data management, materials management, logistics, staff support, and assist with training facilitation as needed
Organizes and develops training manuals and maintains reference library, ensures that training materials are kept up to date, prepare materials and deliver them in a timely manner to scheduled locations
Facilitates training programs, prepares and present new employee orientations, identifies opportunities for continuous training improvements
Monitor and track training with accurate database of current and completed training activities by employee, prepare and present training status reports, assist with tracking training costs (budgeting)
Analyze training evaluations - enter data and provide analysis
Responsible for physical setup of classrooms (i.e. ensuring adequate supplies are available for instructors and attendees, catering, and other support as required by the instructor or department managers)
2-3 years of experience in corporate training

108

Manager Training Technology & Innovation Resume Examples & Samples

Develops and implements the training technology strategy and provides oversight of the implementation of Exelon training efficiency improvements related to e-learning (computer- and web-based training) and software/hardware technology upgrades
Develops project management for implementation of fleet and multi-site training technology improvements
Supports benchmarking initiatives and periodically helps to assess the effectiveness of technology implementation strategies
Provides governance, oversight, and support of fleet qualification tracking processes

109

Manager, Training Resume Examples & Samples

Assist the AVP, Learning and Organizational Development, on strategic initiatives around planning, development, and execution of Employee and Management Development programs (Soft Skills) such as: Management and Leadership Development, Career Development Path and Career Portal, Management Onboarding, and Employee Onboarding
Lead organization wide business initiatives and the day to day training and development activities for Operational and Functional based training (Hard Skills)
Develop, maintain, and implement training schedule
Conduct routine reviews of training schedule with management to ensure needs are met and prioritized; schedule and ensure full utilization of all appropriate resources
Manage training attendance records and ensure participants are provided with class certificates and evaluation forms
Observe, monitor, coach, and develop instructors to execute training curriculum in a consistent and repeatable manner; ensure consistent delivery and learning
Develop and implement a train-the-trainer process
Measure training effectiveness standards to evaluate instructor performance, curriculum effectiveness, and student performance
Ten or more years experience in the training field functioning in a management role
Direct experience managing a training team required
Proficiency in Microsoft Office: Excel, Word, Access; Outlook; Internet; PowerPoint and Learning Management Systems
Strong understanding of how adults learn and what makes learning engaging, fun, and effective
Excellent platform training and facilitation skills
Ability to assimilate training material and personally deliver to an audience
Ability to work effectively with all others throughout organization, regardless of position or level
Enjoys working on diverse projects in a fast-paced, dynamic, evolving environment
Business Analysis Knowledge: Skilled to work in a fast paced environment. Must have strong analytical and problem solving skills
Customer Service: Skilled to communicate with all levels of management, internal and external customers
Ability to work well as a member of a team or alone
Effective Business Communication: Skilled in communicating with technical and business constituencies in writing effective business specifications and requirements
Bachelor’s Degree or equivalent required

110

Account Manager, Training & Certification Resume Examples & Samples

Develop detailed training proposals and plans to accelerate the adoption of AWS services
Maintain a strong relationship with customers to ensure flawless execution of training plans
Build & maintain a pipeline of training opportunities and provide regular forecasts
3+ years of technology sales experience with a focus on quota-carrying roles
Experience in identifying, developing, negotiating, and closing large-scale technology or training deals
Experience in positioning and selling technology in new customers and new market segments
Experience in proactively growing customer relationships within an account while expanding their understanding of the customer’s business
Business proficiency in multiple European languages would be an asset

111

Manager, Training Resume Examples & Samples

Develops training solutions for agent level and management employees as required
Performs needs analysis for the purpose of identifying specific training requirements and opportunities
Designs new curriculum and performs updates to existing curriculum as appropriate, in conjunction or consultation with the client as required
Assigns the delivery of training and all associated tasks to the appropriate training resources
Performs assessments for the purpose of assessing the success of participants, the trainers and program
Responsible for maintaining Minacs or client specific training tools where required e.g. evaluations, attendance forms, checklists scorecards, etc
Responsible for using Minacs or client supplied instructional design model including lesson plan template and visual aids
Responsible for the management of resources including permanent and Designated Trainers including adherence to work instructions, program structure and payroll premiums
Responsible for business implementation including development and execution of overall program training strategy
Acts as a liaison with the client on training initiatives and ensure requirements are communicated to affected programs
Responsible for the hiring, development and performance management of Training staff at the site level
Monitors site execution of the training function in compliance with Minacs Training processes, procedures, tools etc
Develops partnerships with Operations teams through ongoing support initiatives
Monitors progress through statistics tracking; prepares reports including quality programs (ie. COPC or ISO)

112

Zara Quality Brand Care Manager & Training Specialist Resume Examples & Samples

Responsible for total quality, from every single angle, in the warehouse, across shifts, areas and processes
Responsible for leading a trainer’s team by coaching, evaluating, mentoring and ensuring they have the right tools to support their main responsibilities and tasks
Having strong communication on all matters concerning product, quality, training and packing with the warehouse, local team and Spain
Responsible to put in place and implement a reporting system daily, gathering data across areas and shifts on; associates quality performance, error tracker, associates training tracker, customer claims tracker and order, tidiness and cleanliness QC by area
Responsible for warehouse and across each shift pattern product appropriate care and storage
Driving the teams to ensure product is core and high priority
Complete ownership of the quality of packing from start to finish; process and product placement standardization, packing work station standardization, pace, shape and ergonomics, supplies, appropriate use of carton sizes, training, performance, errors, cleanliness and tidiness
Creating, adapting and carrying out programs training able to flex considering learning curves, work and task complexity, peak or non-peak period, always maintaining Zara’s customer’s standard expectation levels
Optimizing programs training in order to keep efficiency, quality and making shorter learning curves
Responsible for all consumables on hand, needs calculation and order placing proposal, considering peak non-peak periods, storage limitations, safety inventory, order lead time and quality standards expectations
Coordinating appropriately different packing and training strategies for facing non-peak and peak periods successfully, getting flexibility from teams and always with communication with packing managers
Making decisions on product damage criteria and potential recovery
Investigate (and correct) bad habits relating to quality
Coordinate training according to needs in cooperation to other team members in the warehouse to be efficient and organized

113

Curriculum Manager Training & Certification Resume Examples & Samples

Create and manage the content training roadmap
Develop and execute a strategy to manage the AWS hand-on labs platform
Manage a high performing direct team of technical curriculum developers and lab training architects
Manage a larger cross collaborative team for SMEs, scheduling and distribution channel, and applicable certification programs
Working closely with the Training Marketing team, manage learning paths for customers and partners
Working closely with the Training Release manager, manage all development project milestones and create the required communication plans
Experience in training delivery management directly to customers and to alternative reseller channels is beneficial
Experience in developing profitable and successful go-to-market training programs leveraging direct and indirect partner opportunities
Working knowledge of software development methodologies and one or more languages

114

Manager, Training Resume Examples & Samples

At least three (3) years of housekeeping leadership experience
At least two (2) years of previous training experience
Must possess excellent communication and organizational skills
The ability to lead and work effectively with other department employees, guests, and management
Working knowledge in all aspects of Hotel Operations
Ability to read, write and communicate verbally in English
Ability to perform basic math
Ability to present self in a professional, pleasant, confident and well groomed manner
Ability to define problems collects data, establish facts, and draw valid conclusions
Intermediate skills in Microsoft Excel, Word and Outlook as well as hotel management software
Comprehensive knowledge of pertinent Federal, State and local laws, code and regulations, impacting Hotel Management including OSHA

115

Program Manager, Training & Sales Enablement Resume Examples & Samples

Adaptability within a fast-paced, energetic, and dynamic environment
Team Player with the ability to develop effective working relationships across various groups and stakeholders
Strong analytical, collaboration, and project management experience
Ability to interpret data and make recommendations accordingly
3+ years of event coordination and facilitation experience
3+ years of program management; track record of improving results-driven programs
Proven proficiency with Excel, Powerpoint, Google Docs and Box
Baseline understanding in LMS, preferably MindTickle, Litmos and Commercial Tribe
3+ years tech sales experience a plus
Multi-skilled, willing and able to learn quickly
Strong problem-solving skills and genuine attention to detail

116

Program Manager Training Sales Resume Examples & Samples

Account management of current clients to achieve incremental revenue goals
Develop new business through lead generation
Target relevant aviation organizations that book external training simulation, facility, and instruction business
Educate aviation training managers as to why JetBlue should be utilized for their training simulation, facility, and instruction needs
Recommend sales and pricing strategies based on market data
Identify new strategic distribution channels that present JetBlue inventory to corporate and other select audiences
Present the JetBlue training services offering in front of targeted audiences at conferences and corporate events
Assist with the training and development of the administrative support team to ensure adequate they are able to provide the appropriate level of service to customers
Project manage various Sales and Marketing initiatives
Negotiate service level agreements and pricing
Coordinate with JetBlue University colleges and teams to determine inventory and shape offerings
Liaise with internal teams like Legal, Strategic Sourcing, and Finance to ensure accurate and timely execution of contracts and billing
Oversee AFSP and FSSA programs for JetBlue and training services customers
Three (3) years Sales and/or Marketing experience
Proficient with Microsoft Office suite including Outlook
Effective written, verbal and listening communication skills
Successful problem solver with the ability to ask inquisitive questions
Self-motivated with a positive self-image
In possession of a valid Passport with the ability to travel in and out of the United States
Knowledge of aviation training and simulation industry trends and technology

Download Manager, Training Resume Sample as Image file

Related Job Titles

Manager, Training & Development Resume Sample

Manager, Sales Training Resume Sample

Manager, Learning Resume Sample

Training Professional Resume Sample

Training Developer Resume Sample

Global Training Resume Sample

Coordinator, Training Resume Sample

Supervisor, Training Resume Sample

Training Operations Resume Sample

Training Sales Resume Sample

Training Internship Resume Sample

Manager, Quality Training Resume Sample

Browse More

Manager, Training Resume Samples

The Guide To Resume Tailoring

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies

Tailor your resume & cover letter with wording that best fits for each job you apply

Resume Builder

Resume Builder

15 Manager, Training resume templates

Read our complete resume writing guides

How to Tailor Your Resume

How to Make a Resume

How to Mention Achievements

Work Experience in Resume

50+ Skills to Put on a Resume

How and Why Put Hobbies

Top 22 Fonts for Your Resume

50 Best Resume Tips

200+ Action Words to Use

Internship Resume

Killer Resume Summary

Write a Resume Objective

What to Put on a Resume

How Long Should a Resume Be

The Best Resume Format

How to List Education

CV vs. Resume: The Difference

Include Contact Information

Resume Format PDF vs Word

How to Write a Student Resume

AML Business Ops Manager, Training Resume Examples & Samples

Merchandising Manager Training Studio & Accesories Resume Examples & Samples

Senior Manager Commercial Account Manager Training Program Resume Examples & Samples

Assistant Manager Training Resume Examples & Samples

Audi Senior Manager, Training & Operations Resume Examples & Samples

Brand Marketing Manager Training / Sportswear Resume Examples & Samples

Product Manager Training Footwear Resume Examples & Samples

Manager Training & Knowledge Resume Examples & Samples

Senior Product Manager Training Resume Examples & Samples

Assistant Manager Training Resume Examples & Samples

Manager, Training & Field Services Resume Examples & Samples

Senior Manager, Training Resume Examples & Samples

Manager Training Resume Examples & Samples

Manager Training Personal Banking & Distribution Resume Examples & Samples

Manager Training Resume Examples & Samples

Senior Manager Training & Change Management Resume Examples & Samples

Manager, Training Resume Examples & Samples

Manager Training Events Resume Examples & Samples

Product Manager, Training Resume Examples & Samples

Assistant Manager Training Resume Examples & Samples

Manager, Training Resume Examples & Samples

Assistant Manager Training Resume Examples & Samples

Senior Manager, Training Liaison & Quality Resume Examples & Samples

Commercial Account Manager Training Program Resume Examples & Samples

Assistant Product Manager, Training Resume Examples & Samples

Senior Manager, Training Resume Examples & Samples

Manager, Training & Engagement Resume Examples & Samples

Senior Sales Manager, Training Resume Examples & Samples

Senior Manager, Training & Recruitment Resume Examples & Samples

Associate Manager, Training & Delivery Resume Examples & Samples

Sales Manager Training Center Resume Examples & Samples

Manager, Training & Quality Resume Examples & Samples

Senior Manager, Training & Certification Resume Examples & Samples

Program Manager, Training & Education Resume Examples & Samples

Sales Manager Training Solutions Resume Examples & Samples

Associate Manager, Training Resume Examples & Samples

Senior Manager, Training Cold Chain Resume Examples & Samples

Manager Training Resume Examples & Samples

Business Development Manager Training & Certification Resume Examples & Samples

Manager, Training Resume Examples & Samples

Manager, Training Resume Examples & Samples

Manager, Training Design & Development Resume Examples & Samples

Manager, Training & Process Excellence Resume Examples & Samples

Manager, Training Resume Examples & Samples

Assistant Program Manager & Training Specialist Resume Examples & Samples

Business Development Manager, Training Resume Examples & Samples

Product Manager, Training Men s Athletics Resume Examples & Samples

Manager, Training, Body Repair Resume Examples & Samples

Manager, Training Deployment Resume Examples & Samples

Manager Training Compliance GFE Resume Examples & Samples

Manager, Training, WW Mbpc Resume Examples & Samples

How to Make
a Resume

50 Best
Resume Tips

200+ Action
Words to Use

Internship
Resume