Operations Specialist Senior Resume Samples

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B Funk

Betty

Funk

3329 Schmitt Knolls

Houston

+1 (555) 119 7835

3329 Schmitt Knolls

Houston

Phone

p +1 (555) 119 7835

Experience Experience

New York, NY

Specialist Senior Markets Operations

New York, NY

Senger and Sons

New York, NY

Specialist Senior Markets Operations

Support IB Operations management in all senior meetings, providing Operational
Co-ordinate change acceptance of ad-hoc initiatives and workload that originate from other areas, but which will impact CIBW Operations
Analyse, research & investigate a wide range of issues on behalf of Stakeholders
Structured trade reviews ensuring risk mitigation from an Operational perspective
Develop & challenge all elements of the business performance metrics (KPIs / KRIs) and performance reporting, ensure that relevant metrics are reported and reflective of the business performance and control environment
Ownership & co-ordination of all IB Operations new product approvals
Identify & pursue opportunities to leverage capabilities across CIBW Operations - ensuring consistency, minimising duplication and operating as one team

Phoenix, AZ

Senior Voice Operations Infrastructure Specialist

Phoenix, AZ

Becker Inc

Phoenix, AZ

Senior Voice Operations Infrastructure Specialist

Manage vendor interaction and activities as it relates to new services implementation
Direct liaison with other development and support teams locally and globally
Audit reporting. Providing technical expertise during audits
Working with global teams on global standards and configuration to build “Best In Class” standards
Plan implementation tasks, including change management and communication
Analytical and methodical approach to problem solving
Responsibility for Documentation, covering PCM, General TASKS, and Support for RCSA

present

New York, NY

Thailand Operations Trade & Processing Senior Specialist

New York, NY

Haag Inc

present

New York, NY

Thailand Operations Trade & Processing Senior Specialist

present

Support and Back up Head of Operations to perform operational risk report, KPCi testing, Regional activities/projects and adhoc work as assigned
Perform annual review of trading limit
Perform/verify account opening, closing and maintenance
Perform UBS Risk Reporting/Review vis a vis GBSOV, GBSOV+, MIS, CAT, SAR and others
Liaise with UBS regional teams for settlement reporting, onboarding and data management
Perform EOD processing
Perform escalation of breaks and incidents on settlement activities

Education Education

Bachelor’s Degree in Operations Research

Kaplan University

Bachelor’s Degree in Operations Research

Skills Skills

Attention to detail and ability to handle multiple tasks independently
Strong PC Skills: Proficient in Microsoft Outlook, PowerPoint, Access, Word, Windows, and web based applications
Self-Motivated with strong leadership and customer service skills
Knowledge of various computer applications (ex: Excel, Word, PowerPoint, etc.)
Excellent communication, effective leadership and interpersonal skills
Resource management and analytical experience with ability to model, forecast, and plan workload to workforce
Knowledge and understanding of program or related operations
Advanced Skills in Microsoft Excel including pivot tables, graphs, complex formulas, and macros
Excellent written and verbal communication skills, organization and time management are a necessity
Proficiency with VBA, C+, SQL, Web browser based application development, or similar programming languages

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15 Operations Specialist Senior resume templates

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Senior Voice Operations Infrastructure Specialist Resume Examples & Samples

Responsible for implementation (build) of a variety of voice platforms including Cisco and Avaya PBX and peripherals, Contact Center applications and peripherals (Avaya and Cisco), voice recording (NICE), Proactive Dialer (Aspect), IPC trade floor systems, and voice carrier services (ISDN, TDM and SIP based services)
Plan implementation tasks, including change management and communication
Manage vendor interaction and activities as it relates to new services implementation
Validate installed solution against CATE design record to ensure successful product deployment
Coordinate testing of installed solution with customer environment
Monitor day 1 activities and troubleshooting related to new product deployment
Close project records and file appropriate documentation for audit and review
Maintain overall ownership of specific NPMS project records
Direct liaison with other development and support teams locally and globally
Audit reporting. Providing technical expertise during audits
Adherence to all Citi Security roles and responsibilities which include
Acting in accordance with Citi’s information security policies
Protecting assets from unauthorized access, disclosure, modification, destruction or interference
Execution of particular security processes or activities
Ensuring responsibility is assigned to the individual for actions taken
Reporting security events or potential events or other security risks to the organization
COB Co-ordination, testing and documentation
Responsibility for Documentation, covering PCM, General TASKS, and Support for RCSA
Working with global teams on global standards and configuration to build “Best In Class” standards
Co-ordination of Application, and Project handover and rollout
Responsible to take ownership and drive multiple challenging tasks assignment across all Global Voice Operations
Knowledge of Avaya and Cisco PBX hardware up to and including Avaya CM 6.3 and Cisco CUCM 8.6 releases
Knowledge of voice adjuncts; including Avaya AES, Cisco CUPS, Call Management System, Modular Messaging, Unified Messaging, and AcmePacket Session Border Controllers
Experience with call center application and functionality including vector, VDN and DNIS routing design
Understanding voice and contact center operations, testing and validation
Trunking, including ISDN and SIP-based services
TCP/IP, DHCP and networking experience
Standard office automation products (Word, Excel, PowerPoint, etc.)
Extensive experience managing enterprise-scale voice deployments on a variety of platforms and adjuncts
Experience of a financial services environment highly desirable but not essential
Experience of customer support in a time-critical environment solving time critical production issues and problems
Analytical and methodical approach to problem solving
Experience of working in a heavily controls-focused environment highly desirable
Bachelor's degree and industry-specific certifications preferred but not required

Senior Specialist, Tactical Operations Resume Examples & Samples

Research and respond to complex, high-risk, customer complaints/inquiries identified as substantial by GE Capital Bank
3 policy as well as non-substantial complaints/inquiries while mitigating reputational risk and protecting the GE Capital brand for all Retail Finance portfolios
Thoroughly respond to verbal and written inquiries from representatives, clients and customers
Act as a customer liaison and interface with Fraud process owners to bring resolution
Work directly with key state regulatory agencies and the Better Business Bureau offices to bring resolution
Provide continuous customer service support to ensure one call resolution while maximizing retention opportunities and increasing customer loyalty
Analyze complaint trends and identify patterns to determine root cause and recommend corrective action
Complete all necessary documentation and tracking for the job function
Conduct mini training sessions to Fraud staff on topics requiring additional training at direction of management
Prepare monthly reporting and analysis of issues by representative, team, and department as necessary
Answer and complete telephone/written inquiries from cardholders/clients
Understanding and adhering to compliance requirements in performing all job functions
Minimum of 6 months of Fraud experience
Working knowledge of fraud applications
SYF employee must have an evaluation rating of
5 or better
SYF employee must not be on any corrective action
Knowledge of basic policies and procedures at the Kettering, OH site
Working knowledge of fraud applications including FDR, First Track, FDWC, Genasys, Lexis Nexis, Innovis, Eport
Working knowledge of Microsoft Office proficiency including: Word, Excel, Access, Outlook, PowerPoint
Experience with PSCC, Collections, Fraud Investigations, Fraud Universal, Fraud Mitigation, Merchant Services, Quality and Customer Service a plus
Demonstrate outstanding written and oral communication skills with the ability to describe complex issues simply, using correct grammar and diction. This position will interact with various levels of management
Maintains a positive attitude, strong work ethic, and able to handle stressful situations in a professional manner
Proven ability to make recommendations based on quantitative analysis and creative thinking
Must have excellent interpersonal skills
Ability to work independently and effectively manage multiple priorities with little supervision
High level of commitment, accountability, initiative, vision and enthusiasm
Adaptable and embraces change

Senior Specialist, Licensing Operations Resume Examples & Samples

Promote Licensee/supplier ownership and capacity building initiatives to elevate the Licensee program from monitoring/compliance mode
Assist Licensees/suppliers with implementation of the Improving Workers Well-Being (IWWB) program, in cooperation with project stakeholders
Support Licensees in leveraging Sustainable processes and practices (e.g. Water<Less, Better Cotton) in their product offerings
Support implementation of Chemical Management program, coordinating with EHS and Product Safety teams
Assist Regional Managers to implement globally consistent policies and procedures for the External Monitor program
Train and coach External Monitors, coordinating with Regional Managers and EHS and P&R teams, as needed

Senior Bank Operations Wire Specialist Resume Examples & Samples

Review and master and adhere to wire procedures/documentation for accuracy and completeness
Thorough understanding of Anti-Money Laundering and OFAC Regulations
Must stay up-to-date on emerging/changing banking trends related to Money Movement
Meeting daily deadlines and cutoffs
Building rapport and working relationships with our internal business partners and vendors
Must be prepared to participate in department initiatives/projects to improve efficiencies
Contribute and partake in ongoing Production Releases and PPV testing
2+ years of financial services experience required (money movement experience preferred)
Bachelor’s degree preferred; equivalent work-related experience may compensate for certain requirement
Must stay up-to-date on changing Money Movement trends to include Wire Transfers

Specialist Senior Markets Operations Resume Examples & Samples

Act as one of the key entry points into Operations for all IB Operational queries
Support IB Operations management in all senior meetings, providing Operational
Intellectual capital and support
Sought out in strategic meetings & projects to contribute at all levels
Analyse, research & investigate a wide range of issues on behalf of Stakeholders
Articulate pragmatic solutions for hand over to the IT or BA change teams
Identify, incept & ensure delivery of Special Projects to improve process performance & control, gain economies & enable IB Operations teams to focus on the day-job
Play a leading role in ensuring the successful delivery of change into IB Operations in conjunction with Project & Change teams. Sometimes involvement will be very "hands on", at other times it will mean taking a co-ordinating role, ensuring that IB Operational requirements are accurately captured, overseeing development and co-ordinating planning and implementation
Co-ordinate change acceptance of ad-hoc initiatives and workload that originate from other areas, but which will impact CIBW Operations
Support with all aspects of strategic planning for IB Operations
Identify & pursue opportunities to leverage capabilities across CIBW Operations - ensuring consistency, minimising duplication and operating as one team
Ownership & co-ordination of all IB Operations new product approvals
Structured trade reviews ensuring risk mitigation from an Operational perspective
Attend meetings to discuss Operational implications with meaningful contribution
Yearly visits to key CIB clients to discuss strategy and any challenges they may face
Engagement will be with External Clients Front Office and Operations predominately, but could be other departments
Regular engagement with regulators (SARB, JSE etc), audit & custodians on strategy or issues where necessary
Develop & challenge all elements of the business performance metrics (KPIs / KRIs) and performance reporting, ensure that relevant metrics are reported and reflective of the business performance and control environment
In-depth Markets Operations knowledge, with a good understanding of Investment
Banking products & product life cycle and the related interaction with Exchanges, custodians, OTC and other global platforms
Products include but not limited to: FX, Bonds, Repo’s, Futures, Derivatives, Credit Products, Structured trading, Cash Equities, Equity Derivatives, Stock Borrowing & Lending, Money Market instruments
Evidenced ability to build, develop & operate a set of meaningful operational KPIs / KRIs
Sound understanding of control & Operational risk
Proven track record in successfully & productively managing a very broad & changing agenda
Excellent analytical skills & attention to detail - proven ability to manipulate & interpret information quickly & accurately to draw insightful conclusions & present findings effectively to a senior audience
Ability to initiate & set objectives that will engage colleagues & inspire performance
Excellent communication & presentation skills - written & verbal, effective in concisely presenting information & concepts for consideration by a Director / Managing Director level audience & external BAGL clients
Ability to manage, negotiate, persuade & influence up to Senior Executive level
Insight into external market developments and initiatives

Operations Specialist Senior Resume Examples & Samples

Passion for customer service
Experience with Microsoft Office, including Outlook, Word, and Excel
Team player capable of learning and sharing knowledge in global team environment
Basic working knowledge of SQL and Excel
Strong technical competency and ability to learn new systems on the fly

Senior Specialist of Operations Resume Examples & Samples

Provide a high level of customer service to our internal and external customers
Manage relationships with approved suppliers (assignments by category/commodity); day-to-day interactions, weekly/monthly status calls, business reviews, analyze reporting, program roll-outs, resolve internal/external customer issues (products, programs, service, pricing, inventory, etc)
Maintain the strategic sourcing, interior design, and RCI email boxes and respond to all customers' inquiries / issues regarding approved suppliers in an expeditious manner
Track all inquiries / issues via cases in Salesforce
Survey all customers upon issue resolution to measure quality of service
Notices of Execution (NOE) and Property Improvement Plans (PIP)
BA or MBA preferred
Minimum 3-5 years customer service experience
Supplier / account management experience preferred
Demonstrated ability to work under pressure and multi-task
Possesses good written and oral communication skills
Strong PC Skills (MS Office)

Senior Specialist, Central Operations Resume Examples & Samples

Document customer account activities thoroughly and concisely
Approach escalated problems logically and with good judgment to ensure the appropriate customer outcome
Conduct research
Critical thinking and ability to exercise independent judgment
Experience with multiple browsers, multiple tabs, window navigation and instant messenger tools
Minimum of two year of customer interaction or customer support experience strongly preferred, either by phone or face to face
Proficiency with advanced computer functions including mouse and keyboard usage, launching applications, conducting searches on the Internet, and maneuvering in a Windows-based environment strongly preferred

Enrollment Services Operations Specialist Senior Resume Examples & Samples

Performs accounting, budgeting, and other financial or human resource related functions, processes personnel and payroll transactions, and implements internal controls in compliance with applicable university policies and procedures
Receives, reviews and processes a variety of business, financial and operations requests including, but not limited to: department level travel requests/reimbursements, financial transactions, payroll/timekeeping, purchasing RFP's, supplies, services and expenditure reimbursements to ensure adherence with established procurement and financial policies, and budgetary guidelines for the unit, Enrollment Services Division, and ASU
Coordinates the processing of personnel searches and hiring within the department, and maintains personnel files consistent with University policies and practices
Prepares personnel forms for recruiting and new hire actions, interviewing and selecting staff, and terminations
Oversees activities associated with Department Time Administrator to ensure accurate and timely recording of exception and positive time reporting for staff and students
Prepares and summarizes a variety of unit operational and financial activity reports to management; analyzes, summarizes and interprets information; recommends or implements action to be taken
Responds to internal and external audit requests, and prepares audit documents for payroll reconciliations, P-cards,and financial records
Manages P-card program for the assigned area, reconciles P-card transactions and maintains supporting documentation in accordance with university policies and procedures
Assists in the preparation of department and division budgets, prepares budget projections and analyses of data and/or trends to assist with management decision-making
Remains current regarding all newly created, changed and/or updated policies, practices, methods, standards, regulations and requirements effecting the business and operational activities to ensure compliance; timely communicates information both verbally and in writing to all staff to ensure understanding and awareness
Creates reports using spreadsheets, databases, ad hoc report writing software, PowerPoint and other software as appropriate based on target audience and purpose
Represents the department and serves on various department, enrollment service division, and university committees
Fiscal liaison with staff in facilitating unit objectives
Experience working in higher education in an accounting/administrative capacity
Demonstrated knowledge of PC based software for spreadsheet, database, word processing and presentation applications
Demonstrated knowledge of principles, practices and methods of accounting, budgeting, and inventory management
Experience with ASU Financial Systems (Advantage, Financial Web and Dashboard reports, SunRISE, Kenexa, IFAS) Microsoft Applications, and Peoplesoft HR functions, and FMLA/Leaves Management
Experience with travel policies and procedures and working with an online travel request system
Evidence of effective communication, both verbal and written, demonstrating sensitivity to diverse audiences
Experience working independently with minimal supervision and working with confidential information and data
Experience in organizational skills with attention to detail

Thailand Operations Trade & Processing Senior Specialist Resume Examples & Samples

Supervise and support day-to-day settlement activities
Follow-up on trade discrepancies
Coordinate with custodians / settlement banks
Liaise with UBS regional teams for settlement reporting, onboarding and data management
Support & collaborate with Front Office for Equities business locally and other local logistics functions
Verify and monitor Cash Movements for both Equities and ETD business
Verify internal and regulatory reports
Verify various reconciliations
Perform EOD processing
Perform escalation of breaks and incidents on settlement activities
Coordinate with vendor for technical issues / new requirements of local systems
Monitor corporate action news
Familiar with SET and Clearing House rules relating to the equities market as well as PTI/TCH systems
Perform/verify account opening, closing and maintenance
Check and monitor clients' trading limit
Perform annual review of trading limit
Perform UBS Risk Reporting/Review vis a vis GBSOV, GBSOV+, MIS, CAT, SAR and others
Undertake projects and initiatives which are locally / regionally driven including industry changes within Thailand market
Support and Back up Head of Operations to perform operational risk report, KPCi testing, Regional activities/projects and adhoc work as assigned

Senior Instant Messaging Operations Infrastructure Technical Specialist Resume Examples & Samples

Bachelor's degree or equivalent experience
A minimum of five years of experience supporting Instance Messaging technology
Minimum 5 years of experience administering Windows server OS
Advanced knowledge of Windows PowerShell and scripting
Expert technical troubleshooting skills including Root Cause Analysis
Broad knowledge of various technology architectures
Minimum 5 years of experience with Lync Centralized Logging Service
Advanced knowledge of RCC (Cisco and Avaya) and conferencing systems integration
Hands on Expert Level Skills relating to Lync and Skye 4 Business. (Not just Lab Experience. Must have real live environmental background.)
Extensive experience with Lync reporting for troubleshooting and metrics

Senior Specialist Franchise Operations Resume Examples & Samples

Take ownership of assigned projects to ensure the timely and appropriate delivery of agreed objectives
Support the Snr Director Franchise Operations to deliver on large scale strategic projects
Develop KPI and reporting processes for the Franchise department to track and review team success. Work with markets to collect priorities to support all stages of a project (pre-project, during and post-project review). Complete analysis of received information and make recommendations to the Franchise Operations team
Support team members by tracking and gathering required feedback and information from markets and stakeholders
Coordinate stakeholders’ contribution to the assigned projects
Support communication and gate-keeping for requirements related to the assigned projects
Drive the communication of all assigned project, processes, framework to the markets
Act as the key link to ensure projects and new and updated guidelines and processes are effectively communicated to the stakeholders
Facilitate a culture of sharing and adopting global best practice across all Franchise Markets
Additional languages are an advantage
University degree and/or commercial training in the area of Business, Finance, Accounting, Economics, Marketing or Sales is preferred
2 years retail / franchise / finance experience is required

Operations Specialist Senior Resume Examples & Samples

Knowledge and understanding of program or related operations
Bachelor’s Degree preferred, will substitute based on experience
Four (4) years’ experience in a related field

Enterprise Computing Operations Specialist Senior Resume Examples & Samples

Monitor Mainframe batch processing, be able to recognize failures, follow ABEND procedures. Able to add/delete jobs to schedule under direction of production control
Monitor Building Management System; notify Facilities Personnel on duty of any alarms
Monitor COMMVAULT, follow operations policy for notifying support personnel of problems. Recognize when there are problems with the system that prevent backups from running
Monitor Uptime 5; follow operations procedures for notifying support personnel of alarms. Be able to determine who the on call group is, and if a call needs to be made or not
Monitor Solar Winds; follow operations procedure for notifying support personnel of alarms. Be able to determine which group to call (NC Manager or SAN group)
Monitor AUTOSYS; follow operations procedure for notifying support personnel of alarms. Able to put jobs on/off ice. Know difference between batch jobs and backup (ORCL) jobs
Monitor MoveIT, follow operations procedure for job failures on MoveIT
Monitor IBM Director, follow operations procedure for notifying support personnel of alarms
Fill out team turnover providing detailed information (written & Verbal) to the following team. Assist Analyst Sr to conduct turnover meeting with incoming team. Review Morning Market Report with the incoming team. Go over any other issues as needed
Complete Call Logging Tickets (HEAT) with detailed information of any monitoring alarms, job failures, equipment problems, and ACTION calls. Respond to and update Call Logging Tickets in accordance with departmental procedures
Assist the Analyst Sr in providing onsite support for device troubleshooting to include power cycles/reboots, and drive replacements following Data Center Procedures
Complete AMBER light check of all servers in the Data Center, updating spreadsheet, and sending appropriate notifications to server owners
Monitor Internal, External cameras to maintain security of the Facility. Understand and enforce Data Center Access Policies
Create new policies and procedures as needed, seek approval from Analyst Lead and the Data Center manager, make sure the procedure is tested and that everyone understands it and knows it exists
Review all Policies and Procedures every 6 months with the Analyst Lead, updating as needed
Perform Data Center Walk through to check for any abnormal conditions, amber lights on servers
Provide on call support for Operations
Assist with advanced troubleshooting and resolution for technical issues related to computing hardware, operating system, application software, server, email, networking, backup utilities, antivirus, whole disk encryption and remote access
Performs independent analysis and reasoning with attention to detail
UNIX, Red Hat, and Windows Systems Administration for server environment
Advanced troubleshooting skills utilizing remote connectivity tools
Successful completion of Service Desk related project and task assignments
Automate processes through the development of tools to reduce waste or inefficiencies in operations
Experience in .Net web programming, MS Windows File Sharing security and ATG development application experience
Advanced ability to analyze and find solutions for complex technical issues, including troubleshooting applications and OS problems to the registry level
Advanced ability to clearly identify the underlying technical problem
Strong technical ability to develop and leverage existing technologies and tools for improved (higher productivity and efficiency) IT solutions
Windows and UNIX System administration knowledge/skills
2-4 years intermediate Network/Application troubleshooting experience
2-4 years intermediate Microsoft Exchange support experience
2-4 years’ experience with networking configuration troubleshooting skills (TCP/IP)
2-4 years’ experience with advanced troubleshooting computer hardware and software issues (desktop/laptop) for both Macintosh & Intel based computers
Fully proficient with the use of remote control tools
Solid understanding of all University IT supported computing platforms
2-4 years advanced experience supporting the following technologies/hardware
Advanced analytical skills for problem solving and troubleshooting
Ensures customer satisfaction and appropriate follow-through in all interactions
Strong familiarity with University IT Incident Management procedures
Engages in continuous learning for potential growth to higher positions
Suggest solutions to reduce waste or inefficiencies in operations
Ensures all communications are clear, concise and understood by others
Creates an environment that is open to different perspectives
Fosters a team working environment, proactively mentors peers as needed
Exhibits flexibility to change
Understands and models organizational mission, vision and values
Demonstrates an ability to re-prioritize projects for self and others as unplanned events occur to ensure immediate tasks are larger department goals is ultimately met
Strong analytical mindset, able to break down a problem and determine the Root Cause
Sense of urgency, ability to work under pressure and handle multiple priorities
Willingly shares expert experience and knowledge with level 1 team
Strong adaptability, able to become an “expert” in an application or issue in a short amount of time
Ensures team and department operates within regulatory guidelines and/or standards
High level of creativity

Senior Customization Operations Specialist Resume Examples & Samples

Pre-launch product data checks in appropriate systems to confirm products are ready to be enabled in major markets, ensuring a seamless customer ordering experience
Daily monitoring of the order flow. This monitoring will be key in identifying master data or ranging issues, correction and reprocessing along with documenting for reporting purposes
Set up products in internal adidas systems ensuring quality of data
Weekly analysis of the Key Performance Indicators for orders and relative reaction time of order correction
Foster an effective working relationship with all internal departments impacted by digital brand commerce and customization
Data entry tasks
Establish a working calendar of operations to ensure transparency for all product launches and ensure compliance in delivering to those deadlines across markets and departments
A high degree of computer competence; in particular the ability to work in numerous applications at one time with a clear solution based approach
SAP experience is a strong benefit
An excellent command of the English language, both verbal and written, and the ability to effectively communicate with internal stakeholders globally
The ability to organize and maintain data
Sound working knowledge of Microsoft Excel and Microsoft Word
Ability to create reports in a presentable manner to multiple different stakeholders
Optional: Experience with leading eCommerce platforms (Demandware preferred)
College or University degree, BA preferred
Working knowledge of the apparel and/or sports industry an asset

Operations Specialist Senior Resume Examples & Samples

BA / MBA Degree or applicable years of experience in a similar role
Strong PC Skills: Proficient in Microsoft Outlook, PowerPoint, Access, Word, Windows, and web based applications
Advanced Skills in Microsoft Excel including pivot tables, graphs, complex formulas, and macros
Must be comfortable contributing to, and leading, conference calls with peers and Executive Leadership
Must be willing to work evenings, weekends, and Holidays as needed
Typing Speed 40+ WPM
Self-Motivated with strong leadership and customer service skills
Existing experience with Frontier Systems with heavy emphasis on DPI Clocks, Calendars and Viryanet Dispatch Portal
Proficiency with VBA, C+, SQL, Web browser based application development, or similar programming languages
Quantitative and data-oriented mindset – someone who likes to look at data and figure out what it says

Navtac, Senior NAS Operations Specialist Resume Examples & Samples

Bachelors and nine (9) years or more experience; Masters and seven (7) years or more experience ; PhD or JD and four (4) years or more experience
Minimum 15 years demonstrated technical and analytical experience for procedures and processes relative to NAS operations using both satellite and ground based navigation technologies
Knowledge of criteria for terminal instrument procedures, requirements for non-precision and precision approaches, flight standards, air traffic requirements, and certification of safety- critical systems and avionics equipment are essential

Senior Specialist, MF Clearing Operations Resume Examples & Samples

Researching and resolving escalations from Fund Partners and Clearing Clients
Managing new efforts for process improvements and enhancements
Support team members in their day-to-day workloads and their overall development
Support team lead, direct manager, and upper management, with workflow and project requests
Ability to stand out within the Team as a subject matter expert, and can act as a role model
Proven experience collaborating across business units
Ability to improve productivity through suggestion and implementation of process improvements and/or system enhancements
Act as a technical project lead when required
Previous experience supporting clients with sound customer service skills and judgement
3 years of back office/operations financial industry experience is required
Series 7 & 63 is required
BA or BS preferred
Project management experience highly preferred
Experience with writing technical/business requirements is preferred

Senior PGD Operations Specialist Resume Examples & Samples

Trains production personnel
Ensures that all production activities are completed in a safe and environmentally responsible manner
Conducts activities in accordance with federal, state, and local laws and consistent with PGD policies, procedures, and practices
Technical / Functional Excellence/Learning
Process Management Concepts
Quality Tools and Techniques
Effective Written Communications
Effective Verbal Communications
Safety Policy and Practice
Supervisor/Management Experience:0+ years

Operations Specialist, Maintenance Senior Resume Examples & Samples

Experience: Three (3) years or more previous relevant work experience in comparable role
Preferred: Experience ordering parts
Preferred: Experience using P2P

Sigint Operations Specialist Senior Resume Examples & Samples

Ability to research, analyze and recommend solutions to complex problems which include deployment of SIGINT or other related collection assets
Thorough knowledge of SIGINT system principles, concepts, methodology, and understanding of how it supports military operations
Knowledge of the US SIGINT directive (USSID) system and ability to formulate USSID changes
Knowledge of fusion of various intelligence programs, i.e. imagery, SIGINT, COMINT, ELINT
Knowledge of emerging intelligence products including wireless and cellular communications
Thorough knowledge related to priority intelligence requirements
Ability to effectively communicate, interface and represent the organization with senior officials and counterparts from other organizations
Knowledgeable of methods of exploiting foreign military communications and non-communications
Knowledge of tactical and strategic SIGINT/EW organizations, missions, and functions
Knowledge/experience in combat user’s intelligence, combat information, and electronic warfare requirements definition
Command of fluent English, including the ability to effectively communicate orally and in writing
Skilled briefer
Coordinate and relate to other previous presentations and inform students of the complete objective purpose of the lesson
Instruct students in proper site selection, equipment set-up, initialization procedures, system operation under adverse conditions, and preparation for movement and redeployment
Instruct trainees on SIGINTS collection, analysis and reporting techniques and requirements that support Army, INSCOM, and Army Tactical Intelligence units
Support New Equipment Training exercises, and assist with concept of operations (CONOPS) documentation
Training shall comprise a systematic, coordinated approach to using all intelligence and analytical tools appropriate to the SIGINT mission
Bachelor’s degree from an accredited college or university with a major or concentration in Business, History, Political Science, Engineering, Physics, Computer Science, Mathematics, or ten to twelve years equivalent technical experience with electronic warfare systems
Minimum eight (8) years of experience with electronic warfare systems

Operations Specialist Senior Resume Examples & Samples

Answer incoming calls to handle internal and external customer inquiries
Researching financial transactions
Audit incoming Bank Account documentation
Filing, retrieval and retention of bank documentation
System account maintenance
Process subpoenas request
Process Repetitive Transfers
Process Stop Payments and Maintenance
Process Domestic and Foreign Collections
Deposit Account Signature Scanning
Assist on projects as assigned
High School Diploma or the equivalent
2 years of Data Entry and Reconcilement experience
2 years of Customer Service experience
3 years of banking or related financial work experience
2 years of researching financial out-of-balance conditions
At least 2 years of Demonstrated technical knowledge of financial reconcilement and processing systems
2 years of Demonstrated knowledge of MSOffice (Word, Excel and Access) and electronic mail applications
Must be able to lift 10 pounds
Must be able to key 4 - 8 hours a day
Ability to sit and/or stand for extended periods

Operations BPO Senior Specialist Resume Examples & Samples

The BPO senior specialist is accountable for the execution of the outsourcing strategy and governance of a large scale of vendors in Operations
Supplier Governance include the implementation of detailed procedures on
University decree in Economics or related field
Advanced degree (i.e. MBA), CFA or equivalent is a plus
7 year experience in procurement/outsourcing governance
Previous experience in a leading BPO and/or consulting company on financial services back-office outsourcing is a plus
Fluent English and Italian
Master knowledge in outsourcer performance management. Capable in understanding processes and set up key performance indicators
Knowledge of outsourcing benchmarking, market analyses
Experience in tenders and bids to select best in class suppliers
Knowledge of contract terms and conditions
Financial/accounting background
Perform analysis, work with data and communicate results
Excel modeling skills and PowerPoint presentation skills
Strong analytical skills and problem solving abilities
Understanding of banking business and processes including acquisition, account management, payments, investments, mortgages and consumer lending products
Strong interpersonal skills, ability to connect with main stakeholders and suppliers
Hungry to achieve results and continuous improvements
Hands-on attitude, not afraid to get involved in front line work in order to get the job done and better understand the business
Can do attitude
Passionate about making things happen and being involved in a game-changing business
Ethical fibre
Fair amount of flexibility and adaptability

Senior Sigint Operations Specialist Resume Examples & Samples

Candidate will manage all operational SIGINT requirements for ISR systems deploying into the CENTCOM AOR
The candidate will review, staff and facilitate Component CONOPS and formal message traffic in support of current and future intelligence operations
Candidate will advise government leadership on all facets of SIGINT-related activities pertaining to CENTCOM's theater of operations
The candidate will engage with other CENTCOM divisions, component commands, Combat Support Agencies as well as other IC-related organizations in order to fully coordinate SIGINT related intelligence requirements and associated system deployments in weekly VTCs and other forums
Candidate is expected to understand the roles and responsibilities of a COCOM HQ staff in the deployment and employment of tactical level SIGINT assets
The candidate should be well versed in Nat' I and Tactical level SIGINT policies and possess extensive experience in coordinating across the Intelligence Community in addressing capability shortfalls, including CONOPS and requirement documents
The candidate is expected to have extensive familiarity with multi-discipline airborne, naval and land-based ISR systems and how those assets complement SIGINT collection activities
20 years of relevant experience in lieu of degree