Operations Analyst Senior Resume Samples

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AM
A Morissette
Alisa
Morissette
408 Kayleigh Spurs
San Francisco
CA
+1 (555) 311 3858
408 Kayleigh Spurs
San Francisco
CA
Phone
p +1 (555) 311 3858
Experience Experience
Detroit, MI
Operations Analyst Senior
Detroit, MI
Langworth, Tillman and Kihn
Detroit, MI
Operations Analyst Senior
  • Executes complex transactions/processes utilizing standard procedures. May have specific responsibility for one or multiple specialized products or functional areas
  • Provides consultation and advice to internal and external customers. Reviews existing processes, recommends improvements and may assist with implementation. Participates in and may serves as a subject matter resource for process improvement projects. May assist in training and onboarding of new hires
  • Leading and/or participating in special projects
  • Creating and producing various operational reports
  • Gathers and reports trends in key statistical volumes for production, quality, service levels and compliance with various Regulations
  • Researches assigned problems and projects
  • Develops action plans to address assigned projects
Los Angeles, CA
Operations Analyst, Senior
Los Angeles, CA
Haley, Waelchi and Graham
Los Angeles, CA
Operations Analyst, Senior
  • Actively identifies and implements work process improvements to enhance team performance
  • Openly participate in team meetings, provide ideas and suggestions to ensure client satisfaction, and promote teamwork
  • Manages, updates, and maintains source data dictionaries as they relate to processes
  • Assists other departments during periods of backlogs
  • Performs other duties as assigned
  • Performs in accordance with system-wide competencies/behaviors
  • Provides support to Operations Analysts
present
Houston, TX
Derivatives Operations Analyst, / Senior
Houston, TX
Kreiger-Wilderman
present
Houston, TX
Derivatives Operations Analyst, / Senior
present
  • Identify, participate, and contribute ideas for process improvement related to assigned work, projects, or other process enhancements
  • Seek potential areas of improvement (for example, work flow and automation of processes)
  • Prepare documentation for review by management and reporting groups which includes rationale, methodology and areas of concern
  • Complete and provide a comprehensive analysis of derivative accounting and processing topics covering controls and valuations
  • Provide adequate coverage for month and quarter-end activities
  • Works effectively with other departments or divisions to ensure business issues are resolved for the success of the company
  • Coordinate/review work of others
Education Education
Bachelor’s Degree in Health Policy
Bachelor’s Degree in Health Policy
Virginia Commonwealth University
Bachelor’s Degree in Health Policy
Skills Skills
  • Capable of translating technical issues and concepts into consumable information for management
  • Ability to meet client's perception of high quality/best value services and products
  • Ensures the appropriate materials, documentation and capacity are available to complete transactions. Confirms equipment is operational, if applicable
  • Ability to communicate effectively verbally and in writing
  • Executes complex transactions/processes utilizing standard procedures. May have specific responsibility for one or multiple specialized products or functional areas
  • Processes and/or reconciles complex transactions of varying risk and financial value in accordance with established policies and procedures. Identifies and addresses exceptions and serves as a point of escalation for complex transactions. Partners internally with service partners to route calls, documents or other action items to complete transactions. May interact with external customers to complete transactions
  • Current F-35 Program Clearances highly desired
  • Provides consultation and advice to internal and external customers. Reviews existing processes, recommends improvements and may assist with implementation. Participates in and may serves as a subject matter resource for process improvement projects. May assist in training and onboarding of new hires
  • Reviews transactions and related documents and verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures. May review reports to identify exceptions, monitor quality and ensure compliance. May participate in risk mitigation activities
  • Knowledge of military systems & operations; with demonstrated capability to model employment of advanced systems concepts and the operation of threat air & ground systems
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15 Operations Analyst Senior resume templates

1

Derivatives Operations Analyst, / Senior Resume Examples & Samples

  • Ensure the complex derivatives transactions or related accounting entries are recorded accurately and timely
  • Reconcile, investigate, correct and adjust accounting and trade information by required deadlines
  • Review or analyze data for completeness, material changes, variances, and other appropriate information
  • Complete reporting activities for various customers
  • Communicate with Derivative Counterparties and Traders to confirm trade activity and resolve transaction discrepancies
  • Understand the flow of information, financial systems, investment systems, and appropriate reporting tools and uses that knowledge to troubleshoot problems
  • Determines appropriate methodology to prepare information for use by others
  • Identify, participate, and contribute ideas for process improvement related to assigned work, projects, or other process enhancements
  • Complete market data and pricing activities as assigned
  • Participate on or lead project teams
  • May coordinate/review work of others
  • May supervise others
  • Advanced Microsoft Office skills
  • Minimum 4 year degree with 1 - 3 years of experience
  • Knowledge of derivatives products and investment processes
  • Highly developed analytical, problem recognition and resolution, organizational, and communication skills with strong attention to detail and accuracy
  • Self-motivated, proactive, and works well under pressure
  • Advanced degree and/or appropriate professional certifications (i.e. CFA, FRM)
  • Knowledge of or experience with Murex, Aladdin, or similar systems
  • Pricing and Market Data Experience
  • Complete and provide a comprehensive analysis of derivative accounting and processing topics covering controls and valuations
  • Identify, research, and recommend solutions to areas of concern in relation to derivative operations information
  • Utilize a thorough understanding of financial products to proactively develop derivative operational reporting and analysis
  • Seek potential areas of improvement (for example, work flow and automation of processes)
  • Prepare documentation for review by management and reporting groups which includes rationale, methodology and areas of concern
  • Works effectively with other departments or divisions to ensure business issues are resolved for the success of the company
  • Coordinate/review work of others
  • Minimum 4 year degree with 3 - 5 years of experience
2

Medicaid Operations Analyst, Senior Resume Examples & Samples

  • 3+ years of experience with health policy or administration
  • Knowledge of state Medicaid operations
  • Ability to be a self-starter, function independently, and problem solve
  • Ability to collaborate and work well in a team environment
  • 3+ years of experience with state Medicaid operations
  • Experience with federal agencies' healthcare programs and initiatives
  • Experience with consulting
  • Experience with collecting and analyzing data
  • Knowledge of Medicare Management Information Systems (MMIS)
  • MBA, MA, or MS degree in Health Policy or Health Management a plus
3

Ocean Operations Analyst, Senior Resume Examples & Samples

  • 4+ years of experience with DoD life cycle planning in an acquisition or sustainment organization
  • 4+ years of experience with ocean operations related to Navy undersea systems
  • 4+ years of experience with developing shipboard security, data, and operations plans for at sea missions
  • DAWIA Level III Certification in Program Management or PMP
  • MS degree in Ocean Engineering
4

Operations Analyst Senior Resume Examples & Samples

  • Fund Accounting or Real Estate Accounting experience
  • Thorough problem identification and resolution skills
  • Strong interpersonal communication skills, with the ability to communicate effectively with all levels of the organization including colleagues and business partners
  • Computer skills preferred: AMTrust, Excel, Word, Access, YARDI
5

Operations Analyst, Senior Resume Examples & Samples

  • 8+ years of experience with working in a professional logistics environment
  • Experience with executive-level client management and engagement
  • Experience with Microsoft Office, including PowerPoint, Word, and Excel
  • Ability to thrive in a high OPTEMPO environment and handle a myriad of requirements on a daily basis
  • Ability to work in a non-structured work day
  • Possession of excellent leadership and analysis skills
6

Operations Analyst Senior Resume Examples & Samples

  • Technical degree (Master of Science or above preferred) in Aeronautical or Mechanical Engineering, Applied Math or Operations Research
  • Experience applying engineering principles, analytical techniques, and mathematical concepts to analyze the performance & effectiveness of systems
  • Prior experience in military operations analysis; including, experience in constructive simulations or trade study design
  • Experience executing analysis, post-processing/data mining, and presenting results
  • MATLAB or Perl/Python experience; or similar programming/scripting language
  • Knowledge of military systems & operations; with demonstrated capability to model employment of advanced systems concepts and the operation of threat air & ground systems
  • Prior experience in application of discrete or Monte Carlo simulations of military operations (e.g. Suppressor, AFSIM, EADSIM, ESAMS, ATTIC) including engagement, mission, and campaign
  • Statistical or mathematical modeling, design of experiments, and/or optimization knowledge; including JMP experience
  • Proven ability to plan, execute, and deliver analytic products in support of decision makers
  • Knowledge of multi-disciplinary engineering processes including design and system engineering; with demonstrated skills to work across multi-disciplines
7

Business Operations Analyst, Senior Resume Examples & Samples

  • 10+ years of experience with technical documentation, preparation, procedures, and guidelines
  • 10+ years of experience with composing or revising technical documentation using applicable guidelines and instructions with little or no outside assistance
  • 5+ years of experience in working with the Military Health Services
  • Possession of excellent documentation skills
8

Operations Analyst Senior Prin Resume Examples & Samples

  • Perform functions as a hands-on operations analysis thought-leader
  • Use modeling and simulation analysis tools to translate complex military concepts into scenario descriptions at the campaign, mission, or engagement level
  • Develop experimental designs and define specific measures of effectiveness and measures of performance to provide quantitative bases for the evaluation of decision options
  • Perform analyses and syntheses of wargame and scenario results, structuring and authorship of small and large analytic reports, and coordination of postgame products, including presentations to individuals and groups at various levels
  • Guide engineering in the development of concept of operations, requirements, and effectiveness-analysis methods and tools
  • Conduct reviews of systems engineering products related to implementation of a comprehensive modeling and simulation system
  • Knowledge of military affairs and political foreign policy
  • Experience and/or broad familiarity with the air war, anti-access area denial environments, present- and future-generation integrated air defense systems, search radars, tracking radars, air-to-air weapons, air-to-surface weapons, surface-to-air weapons, and surface-to-surface weapons, electronic warfare systems, countermeasures, and counter-countermeasures
  • Practical (hands-on) experience with analytical tools used by the DoD for mission, engagement, and campaign-level simulation analyses, such as AFSIM, ONESAF, NSS, MACE, and NGTS
  • Broad knowledge of commercial / military operational analysis tools including optimization and graphical visualization techniques
  • Bachelor’s degree in Operations Research, Mathematics, Engineering, Physics, or Applied Mathematics
  • 6 – 10 years of U.S. Army, Navy, Air Force, or Marine Corps service-level operations planning experience
  • Ability to obtain/maintain a Top Secret U.S. security clearance with a Full Scope poly
9

Operations Analyst, Senior Resume Examples & Samples

  • Experience with executive
  • Level client management and engagement
  • Ability to work in a non
  • Structured work day
10

EDI Operations Analyst, Senior Resume Examples & Samples

  • Communicate with provider community via phone and email for connectivity and rejection edit data issues
  • Work with electronic vendors for quick issue resolution, builds and maintains positive business relationships with business partners
  • Support increased Encounters Acceptance Rates via reject analysis leading to inbound claim edits
  • Support EDI Rate increases/Reduced Paper Submissions
  • Direct Data Entry Tool Maintenance
  • Lead or Support Provider Manual creation and maintenance as well as ad-hoc Provider Communication
  • Run reports and analyze data to identify providers not submitting electronically or providers submitting incorrectly
  • Act as subject matter expert by providing technical assistance and guidance to management and associates on operational issues, process changes and activity status
  • Coordinate provider issues with appropriate internal departments, performs accurate and timely provider research, verification and analysis
  • Collects and analyzes data to evaluate operational difficulties and makes recommendations to solve problems
  • Compile Weekly and Monthly management reports
  • Create and maintain work process flows and documentation via SharePoint
  • Creates training and marketing material for provider community and other departments such as Provider Relations and Customer Service
  • May also assist in preparing various reports that cover forecast reports, budget status, and other management related reports
  • Assist is system requirements gathering and testing to ensure accuracy across multiple systems
  • Collects data and performs analysis and tests systems and improve outcomes/accuracy
  • Assist in the development and maintenance of various policies and procedures effecting the operations of the department
  • Work with internal IT EDI/HIPAA Trading Partner Coordinator for testing and development
  • Works on EDI help desk queue
  • Analyze and edit electronic formats
  • Set up and lead audits on vendor outputs to ensure SLA compliance and accuracy standards
  • Preferred An Associate's Degree in a related field
  • Required 3+ years of experience in directly relevant experience. Customer Service and/or EDI environment (health insurance preferred)
  • Advanced Demonstrated interpersonal/verbal communication skills
  • Intermediate Demonstrated analytical skills Ability to read, analyzes, and interprets verbal and written instructions
  • Intermediate Other Ability to define problems collects data, establish facts, and draw valid conclusions
  • Intermediate Other Ability to apply sound judgment and decision-making skills in dealing with a variety of routine and non-routine issues, often with limited standardization
11

Operations Analyst Senior Resume Examples & Samples

  • Bachelors or above degree from an accredited college in related engineering discipline
  • Proficiency to apply engineering principles to analyze performance of weapon systems
  • Demonstrated analytical thinking and ability to solve complex technical problems
  • Experience with trade study execution, data analysis, and delivering analysis results
  • Must have an active Secret clearance with a current background investigation within the last five years and ability to obtain Top Secret and SAR program clearances
  • Military operations analysis experience
  • Hands-on experience with discrete or Monte Carlo simulations of military operations (Suppressor, AFSIM, EADSIM, ESAMS, Brawler) including engagement, mission, and campaign
  • Proficiency with C++/JAVA /XML
  • Experience in modeling advanced system capabilities and behaviors in simulations; object-oriented design knowledge a plus
  • Design of experiments, statistics and/or optimization knowledge; including JMP experience
  • Experience leading project to deliver analytic products
  • Proficiency in Microsoft Office tools, especially Excel, PowerPoint and Word
  • Active Top Secret Clearance preferred
12

Operations Analyst Senior Resume Examples & Samples

  • Leading and/or participating in special projects
  • Creating and producing various operational reports
  • Providing analytical support as needed for designated projects
  • Gathers and reports trends in key statistical volumes for production, quality, service levels and compliance with various Regulations
  • Researches assigned problems and projects
  • Develops action plans to address assigned projects
  • Determines the necessary data requirements for assigned projects and initiates the data gathering process
  • Secures appropriate data and explanations from applicable sources
  • Meets with members of Senior Management to provide updates and recommendations for projects
  • Provides other support as needed
  • Responsible for preparation and coordination of monthly/quarterly meetings as assigned
  • Incorporate all necessary information into the agenda to be discussed
  • Document and implement departmental processes with assistance from Risk, Legal, and Compliance to comply with Reg Updates as they occur
  • Minimum of 3-5 years banking experience. Key player in ongoing projects or process implementation a plus
  • Ability to document and edit procedures for new and existing processes
  • Ability to handle multiple tasks, meet deadlines and manage complex change required
  • Strong communication (written and oral) and interpersonal skills, with the ability to communicate with both internal and external constituencies, including bank customers, auditors, Legal, Compliance, and vendors
  • Proven working knowledge of Word, Excel, and Access required
  • Experience dealing with regulatory examiners and/or /internal/external auditors is a plus
  • Knowledge of BBVA Compass Bank systems. Knowledge of TSYS is a plus
  • The ability to work with all levels of management, handle multiple projects/tasks and meet deadlines is required
  • Strong communication skills, presentation skills and the ability to influence others are critical
  • Ability to relate to all levels of management
  • Credit dispute processing experience required. Working knowledge of Data Furnisher Requirements to Credit Reporting Agencies is a plus
13

Operations Analyst Senior Resume Examples & Samples

  • Degree from an accredited college in Mathematics, Operations Research, Statistics, Industrial Engineering, Systems Engineering, Management Science, or technical degree with equivalent work experience
  • Knowledge of military operations, tactics, and organization
  • Knowledge and experience in preparing and delivering oral and written presentations
  • Knowledge and experience in computer-based analytical tools and office applications
  • Military operational experience, with a preference for fighter/bomber
  • Detailed knowledge of Mathematics, Statistics,
14

Operations Analyst Senior Resume Examples & Samples

  • Perform analytics and metrics for various offerings and LOBs. Identify risks and upsides & report out weekly to Drive Revenue opportunities
  • Drive a complete re-build of Sales pipeline to support Global $90 Million business to multiple Nuance audiences: Sales, Sales Management, Finance, Comp, etc
  • Lead Planning and Reforecasting for BOOKINGS and REVENUE
  • Quota Assignment, Quota Analysis: Develop excel reports to support quota assignment to team. Identify non-repeatable anomalies for Finance
  • Lead a benchmarking initiative for Line of Business
  • Financial Reporting: Provide relevant leaders reporting on Quarterly results for 4 Global Regions, Top Deals and Performance Against Plan
  • Product Management reports
  • Liaise with Global Corporate Finance on forecasts, large in-quarter transactions and Business Intelligence Inquiries
  • Manage Oracle DATA Install Base. Perform continuous data cleansing: New PARTS creation, drive data updates thru Oracle IB Request
  • Strong Excel Experience a must, including Pivots and Macros
  • Strong Power Point skills to assemble presentation and report data
15

Operations Analyst Senior Resume Examples & Samples

  • Investigates known error conditions, and follows prescribed error correction procedures
  • Recognizes abnormal processing conditions, and determines appropriate actions required to resolve issue(s) and
  • Knowledge of client's objectives and business priorities and Fidelity's role in achieving them
  • Skill in solving client business problems
  • Ability to work effectively with multiple client contacts
  • Ability to take proactive steps to better client relationships
  • Ability to show concern for the needs, feelings, and issues of the client
16

Operations Analyst Senior Stf Resume Examples & Samples

  • Ability to travel on occasion (approximately 6 - 12 times a year)
  • Top Secret Clearance
  • Recent combat experience
17

Operations Analyst Senior Resume Examples & Samples

  • Technical degree (such as engineering, mathematics, physics, computer science, or operations research) with three plus years of experience
  • Demonstrated experience with analytical thinking and problem solving skills
  • Secret clearance required to start; must have an ability to get Top Secret & special access clearances
  • Current F-35 Program Clearances highly desired
  • Prior experience in system engineering or military operations analysis, including constructive or virtual simulations
  • Experience with MATLAB, Oracle, SQL, C++, JIMM, Java, and/or XML
  • Experience with Linux operating environment
  • Strong computer skills, especially in Windows environment and Microsoft Office suite
18

Operations Analyst Senior Stf Resume Examples & Samples

  • Demonstrated operational expertise in current combat strike fighter tactical aviation (i.e., Pilot/Weapons System Officer)
  • Recent Combat Experience
  • Weapons School Graduate (TOPGUN, MAWTS, HAVOC, USAFWS)
19

Operations Analyst Senior Stf Resume Examples & Samples

  • Technical degree (Master of Science or above preferred) in Engineering, Applied Math or Operations Research
  • Knowledge of military systems with extensive operations analysis background
  • Demonstrated strategic thinking and problem solving
  • Demonstrated capability to apply engineering principles, analytical techniques
  • Knowledge of multi-disciplinary engineering processes with demonstrated skills to work across multi-disciplines
  • Extensive prior experience in application of discrete or Monte Carlo simulations of military operations (e.g. Suppressor, AFSIM, EADSIM, ESAMS)
  • Proven ability to effectively lead technical team to plan, execute, and deliver analytic products in support of decision makers
  • Must have an active Top Secret clearance with a current background investigation and ability to obtain SAR program clearances
  • Experience in new business capture; including proposal writing Domain knowledge of strike and ISR systems including experience analyzing advanced concepts in strike or ISR mission context
  • Experience in developing and applying analytical methods (design of experiments, optimization, trade studies, data analytics, statistical analysis)
  • Proven interpersonal and organizational skills, with demonstrated oral and written communication proficiency
  • Demonstrated excellent customer interaction and coordination skills; i.e., illustrate the ability to comfortably interface with and brief company, government, military service and industry leaders
  • Knowledge of radar, electronic warfare, resource management, communications, or cyber operations
  • Special Access Clearances to support current ADP programs and concept/technology evaluations
20

Operations Analyst, Senior Resume Examples & Samples

  • Administer, identify, test, audit and implement new processes on transactional claims systems
  • Assists other departments during periods of backlogs
  • Attends meetings on behalf of Manager/Director
  • Maintains and updates MC400 enhancement log and tracking form; documents specifications for system enhancements on appropriate forms retaining data on department share drive; ensures all activities are appropriately monitored and resolved timely
  • Manages special projects as assigned by Management team; develops/maintains project plans, as needed
  • Openly participate in team meetings, provide ideas and suggestions to ensure client satisfaction, and promote teamwork
  • Participates in training programs when available/as requested
  • Provides support to Operations Analysts
  • Takes a leadership role in mentoring and motivating staff building a strong cohesive team
  • Bachelors Degree or equivalent work experience
  • Minimum five years general business experience
  • Knowledge of Commercial, Medicaid, Medicare and Individual products preferred Competence in MS Office required, including MSExcel, MSAccess, MSWord Excellent planning communication, documentation, analytical and problem solving abilities
  • Ability to work in a fast-paced environment Must possess strong interpersonal, organizational, and project management skills, with the ability to work on multiple tasks simultaneously
21

Operations Analyst, Senior Resume Examples & Samples

  • Experience with executive–level client management and engagement
  • Ability to thrive in a high OPTEMPO environment and handle a myriad of requirements daily
  • Ability to work a non–structured work day
22

Onsite Operations Analyst, Senior Resume Examples & Samples

  • 5 years of experience with SAPs
  • 5 years of experience as an instructor pilot or instructor weapons systems officer, including a rated pilot or weapons system officer in an ACC fighter aircraft
  • 3 years of experience as MAJCOM staff or equivalent, including sister service at the wing level or above
  • MA or MS degree and 12 years of experience with fighter operations
23

Business Operations Analyst, Senior Resume Examples & Samples

  • Provides comprehensive consulting and leadership to stakeholders both internally and externally to identify and understand their needs, concerns, and environment
  • Develop and implement deposit related operational policies (exception processing, adjustment processing, GL balancing etc.) procedures and requirements
  • Leads the development of process workflows and business rules
  • Train and cross train employees
  • Compliance, ensure regulatory requirements and necessary reporting are in place
  • Participates in implementation/onboarding activities ( Create test cases, scripts, and documentation)
  • Supports bank’s operations / back office functions including, ACH Processing, Check Processing, Call Center Support and GL Reconcilement
  • Understands Fiserv technologies from an operational perspective, Signature, Aperio and Nautilus,
  • 7+ years of retail banking operations / back office experience
  • Strong understanding of Banking regulations
  • Problem analysis and resolution
  • Implementations/Project Management
  • Ability to work independently, as well as within a team environment
  • A desire to drive change in a challenging, dynamic, and evolving business environment
  • Ability to quickly learn the knowledge of a distinct skill or function and understanding of the organization and work environment
  • Strong technical skills, including knowledge of Word, Excel, Power Point, Project and Visio. Additional system or program knowledge is a plus
24

Operations Analyst, Senior Resume Examples & Samples

  • Knowledge of Commercial, Medicaid, Medicare and Individual products preferred
  • Competence in MS Office required, including Excel, Access, Word
  • Ability to work in a fast-paced environment
  • Previous health insurance claims experience is highly preferred
  • Previous experience utilizing SQL for report generation is preferred
  • Strong working knowledge of Microsoft Access is preferred
25

Renewals Operations Analyst / Senior Analyst Resume Examples & Samples

  • Work with Sales Operations on opportunity management issues and provide assistance and suggestions for improving the forecasting process
  • Challenge legacy policies and procedures that complicate quote, order, invoice, credit, commissions, and revenue processing, and formulate creative solutions or work-around based on that analysis
  • Establish strong relationships with Renewals, Sales Ops, Pricing Team, and other internal resources as appropriate
  • Gain strong level of expertise in the Salesforce Application
  • 2- 5 years of opportunity management or sales support experience in the IT industry
  • Ability to excel in a fast growing/fast paced environment, delivering accuracy while managing to deadlines where adaptability is imperative
  • Must have a strong investigative mindset and problem solving abilities
  • Must maintain a positive attitude in stressful situations and while working within a team environment
  • Experience and working knowledge with MS Office and Google Apps for Work productivity tools
  • Contract structuring and Commission Calculation experience a plus
  • Bachelors degree or equivalent combination of education and experience