Sales Team Leader Resume Samples

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A Kutch

Ara

Kutch

370 Bahringer Union

Los Angeles

+1 (555) 854 6410

370 Bahringer Union

Los Angeles

Phone

p +1 (555) 854 6410

Experience Experience

San Francisco, CA

Sales Team Leader

San Francisco, CA

Boyer LLC

San Francisco, CA

Sales Team Leader

Lead and coache short cycle Telesales employee teams and provide performance feedback to Telesales management
Develop a strong Assistant Manager at each location
Proven track record in the management of people including performance management
Work with fellow Management and Coaching Team to attend Client calls related to department and then provide feedback to Specialists
Analyses Sales Management information in order to comment on and improve performance
Implement improvements with individuals who may not be on target by performance managing quickly and efficiently
Review and monitor performance and sales of various types of sellers in order to provide them with consulting advice to grow their business

Chicago, IL

Inside Sales Team Leader

Chicago, IL

Hackett-Stehr

Chicago, IL

Inside Sales Team Leader

Work with the Line Manager to manage resources efficiently e.g. resourcing to average workload rather than peaks
Work with the Line Manager to create a dynamic and proactive and Internal Sales Enterprise team
Provide monthly reporting to Inside Sales Manager on KPI performance by IS Reps
Drive strong performance management in the team through clear expectations, performance appraisals, and feedback
To develop existing team members to improve their performance to deliver front line customer service
Work with the team to develop vendor relationships
Campaign wrap-up and feeding campaign lessons learned back to campaign managers for continuous improvement

present

New York, NY

Front Desk Sales Team Leader

New York, NY

Larkin and Sons

present

New York, NY

Front Desk Sales Team Leader

present

Assist with administrative duties, which may include but are not limited to:      
Stand to greet all members/guests by name and make them feel welcome
Handle member/guest questions, concerns, and compliments, and apprise manager of situations
Support team goals. Create and maintain positive relationships with team members
Demonstrate optimal levels of professionalism during work hours
Checking restrooms for supplies and cleanliness
Keep the location clean and well organized, including the lobby, Tranquility Room, restrooms, front desk area, etc

Education Education

Bachelor’s Degree in Business Administration

University of Massachusetts Amherst

Bachelor’s Degree in Business Administration

Skills Skills

Strong IT skills, able to pick up systems quickly and CRM knowledge
Strong attention to detail in order to maintain Basic Actions and adhere to IKEA policies and guidelines
Possess excellent leadership and influencer skills and the ability to motivate and inspire staff and develop a strong team culture
You are able to develop knowledge of the local market and business conditions quickly and take winning commercial decisions based on local market information
Good knowledge of Airline booking systems
Profile 4.Open to change/highly flexible
Good knowledge of MS outlook/Excel and Word
Profile 5.Ability to work together in a team
Proven leadership abilities and an ability to share your knowledge and learning
Highly developed merchandising and sales steering knowledge

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13 Sales Team Leader resume templates

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Telephone Sales Team Leader Resume Examples & Samples

3-5 years of Small Business B2B sales experience in a leadership position and/or consistently exhibited high performance against goals in a Small Business sales position
Ability to work effectively in a fast paced environment with aggressive goals
3-5 years experience sales experience with Small Business Banking clients and products
General knowledge of Small Business products including Merchant services, deposits, Card, and online self service capabilities

Branch Sales Team Leader Resume Examples & Samples

Achieves individual sales goals
Monitors branch service quality levels
Excellent communication

Preferred Centralized Sales Team Leader Resume Examples & Samples

Proactively look for opportunities to improve Specialized Sales business model, through operational, process, or campaign means and work with leadership team to develop and implement solutions
Meet all business and compliance deadlines to ensure proper controls are maintained in the unit
At least 2 years of sales and service leadership experience in a business that is customer relationship driven
Experience assessing performance and developing and executing improvement plans with superior results
Demonstrated ability to assess business performance and contribute toward solutions that impact the unit while balancing teamproductivity
Strong trust-building and teamwork competencies
Ability to operatesuccessfully within a matrixed environmentt
Highly motivated self-starter, proactive, with intense focus on results. Conveys a sense of urgency to achieve business goals andexceed expectations
Proven fast paced multitasking while delivering a seamless experience to the customer

Sales Team Leader Resume Examples & Samples

Coaches Sales Professionals to maximize the business opportunity through interpersonal skills, knowledge of fashion and pop culture
Enjoy meeting and interacting with customers; demonstrates an energetic and positive attitude with a leadership presence
Ability to work collaboratively across functional areas to achieve results
4 year College Degree, preferred

Sales Team Leader Resume Examples & Samples

Good knowledge of Airline booking systems
To have knowledge of reading Airline contracts
Good knowledge of MS outlook/Excel and Word
At least 1 years Travel industry experience in a managerial role
Good knowledge of MS Outlook/Excel/Word preferred
Passion for Travel
Excellent customer service skills and telephone manner
Able to use initiative and work as part of a team
Excellent administration and communication skills
Able to prioritise work- loads and meet set deadlines
Able to use initiative and prove to be a strong link in the management team
Self-motivated, pro-active and enthusiastic
Good commercial acumen and business sense
Able to pick up technical aspects of the role quickly
Excellent knowledge of areas of responsibility
Overseas travel will be required

Remote Sales Team Leader Resume Examples & Samples

5+ years' experience working within an inside sales or service department in a manufacturing environment
Experience in customer service and sales support
Is a team player and is respectful of others

Sales Team Leader Resume Examples & Samples

Proven ability to build relationships
Proven record of delivering on sales targets
Track record of meeting targets on daily, weekly and monthly basis
Educated to ECDL level
Contact Centre experience
Demonstrated track record of managing a team to reach performance/financial targets
Motivated and enthusiastic - can work on own initiative
Excellent problem solving and follow through skills
Reliable and Flexible
Coaching, mentoring and leadership skills
Strong prioritization and organizing skills
Very strong personal time management
Strong analytical and reporting skills

Sales Team Leader Intimates Resume Examples & Samples

Outstanding selling behaviors, listening and responding to customer needs to deliver service with sharp awareness of current fashion trends
Cultivates a team of Sales and Service Professionals to engage and build relationship with customers
Leverage skills to sell effectively to different types of customers
Comfortable with register systems and other technology as needed
Ability to motivate and provide feedback to Sales Team

Sales Manager / Sales Team Leader Resume Examples & Samples

Sell the advertising and promotional product to existing and new customers
Submit insertion orders on time and ensure excellent after-sales customer service
Maintain accurate and comprehensive database

Sales Team Leader, Macquarie Personal Banking Resume Examples & Samples

Ensuring each team member exceeds their KPI metrics
Adherence to a strong pipeline management ethic
Identifying Sales and cross-sell opportunities across our key channels
Maintaining ongoing relationships with referrers across our institutional and Direct channels
Driving Quality Assurance, compliance and adherence to procedures
Develop and maintain key internal relationships
Drive process improvements to improve productivity, workflow and service Levels
Reporting and Tracking of key sales metrics

Sales Team Leader Resume Examples & Samples

5+ years of sales and management experience in the academic, corporate, non-profit or government market to senior executives
Excellent verbal and written communication and relationship building skills
Experience in selling consultatively and creatively – to carefully analyze customer needs and fashion bespoke offers that meet those needs and create value
Ability to collaborate within a complex team environment to execute projects
Proven ability to achieve sales quotas
Willingness to travel within territory

Sales Team Leader Resume Examples & Samples

Supports the Group Sales Manager in ensuring that the sales proposition is clearly defined and understood
Leads a team of up to 5 office-based sales professionals, ensuring that you achieve individual and team targets
Source, secure and exceed your own individual activity and revenue targets
Sets clear expectations and uses metrics and KPIs to track progress
Run effective sales coaching sessions
Conduct regular developmental meetings with each team member
Drives the recruitment process for new hires & the successful induction of new team members
Creates a winning team environment
Runs effective team meetings where best practice, successes and learning is shared
Effectively plans, organises and reports back against team objectives
Proven sales experience, with experience in selling complex solutions
Organisational & planning skills
Able to inspire trust and confidence
Demonstrable understanding of the sales proposition and process
Able to compile clear, concise reports and sales forecasts
Strong track record of success in a B2B telesales role
Strong IT skills, able to pick up systems quickly and CRM knowledge
Knowledge/experience of monitoring KPIs

Small Business Sales Team Leader Resume Examples & Samples

Strong and proven knowledge of sales process
Proven leadership, coaching and motivation abilities
Results oriented and analytically minded
Ability to work effectively either independently or as a team
Proven ethical values

Sales Team Leader Resume Examples & Samples

Leading, managing and motivating an inside sales team of account managers to implement a sales strategy and meet agreed targets
Developing targeted inside sales campaigns and working with partner function teams to set up new campaigns
Managing the agreed levels of calling activity to raise revenue streams in conjunction with the partner sales teams
Setting strategy around shared service support of channel relationships for GE business partners
Compiling weekly/monthly/annual reports on targeted activity and proactively addressing shortfalls
Working with GE Businesses to build out inside sales processes for new partnerships
5+ years of experience leading a team in a sales or customer service environment
3+ years of experience in Inside Sales / Account Management / Channel Management
Out-bound call experience
Effective and professional verbal and written communication
Ability to manage and communicate strategy to senior level management

Inside Sales Team Leader Resume Examples & Samples

Manage the agreed levels of calling activity to raise revenue streams in conjunction with the partner sales teams
Reporting: Inside Sales activity and result analysis, addressing performance shortfalls as needed
Lead Campaign execution (call quality assurance)
Manage customer communication and expectations during campaign execution
Campaign wrap-up and feeding campaign lessons learned back to campaign managers for continuous improvement
Drive continuous process improvement; identify new ways to improve both quantity and quality of key deliverables. Work closely with Inside Sales Operations manager to define and drive process simplification initiatives
Drive continuous development of Inside Sales Specialists. Ensure skills match ever-changing market expectations
Coach Inside Sales Specialist team, ensure Inside Sales training materials are contemporary and adequately prepare Inside Sales Specialist to successfully meet customer expectations
Hiring, Organization and Staffing of Inside Sales team
Managing the Inside Sales Specialists personal development and career path
Establish team priorities, behaviors and deliverables
Drive strong performance management in the team through clear expectations, performance appraisals, and feedback
Ability to lead and motivate an Inside Sales Team
LEAN – Process Excellence Mindset
Ability lead a small team
Experience of leading a team in a sales or customer service environment

Sales Team Leader Resume Examples & Samples

Achieve P&L targets
Own and drive revenue growth; identify opportunities and align business unit resources to secure those opportunities
Meet and/or exceed Clients’ goals for sales, distribution, pricing, shelving, and promotional volume
Manage and maximize manufacturer marketing/promotional funds to achieve sales goals
Hire, develop, and retain talent using company-wide processes, tools, and resources
Travel up to 40%
Bachelor's Degree or equivalent experience within Consumer Packaged Goods Industry (CPG)
5+ years of experience within CPG Industry
3-5 years of supervisory experience
5+ years of experience in applicable field

Sales Team Leader Resume Examples & Samples

Lead and coache short cycle Telesales employee teams and provide performance feedback to Telesales management
Analyses Sales Management information in order to comment on and improve performance
Support project implementation of business initiatives in order to support the saes process

Inside Sales Team Leader Resume Examples & Samples

As per Inside Sales advisor role, plus
Reporting on performance by individual and team, on a daily basis
Monitoring and reporting on attendance and timekeeping
Support Inside Sales Manager and help with reporting and managing call flows
Coaching for Improvement
To take ownership of current job role and agreed targets
Working as part of a team to maximise team productivity and efficiency
Build relationships with customers and ADT departments
Timely management of both Performance and Capability of the team in line with HR policies and procedures
Customer Care experience or a similar environment
Experience of both inbound and outbound customer contact centre
Logical
Computer literate, knowledge of Microsoft Windows Office – Word, Excel and Outlook
People management with the ability to manage fairly and consistently

Direct Sales Team Leader Resume Examples & Samples

Minimum 2 years customer contact or sales experience in a business-to-business environment required
Minimum 1 year of supervisory experience preferred
Minimum 1 year conferencing and sales experience preferred
Minimum 1 year product financial forecasting and project management experience preferred

Sales Team Leader Resume Examples & Samples

Three + years of related sales experience
Demonstrated ability to coach others in sales/pursuits
Demonstrated credibility at the executive level- in the customer’s organization as well as their own

Inside Sales Team Leader Resume Examples & Samples

Identify sales opportunities over the phone with both new and existing customers
Register all relevant information captured during customer interactions in CRM tools
Handle customers’ incoming requests, provide necessary support, qualify and route according to business rules
Conduct a minimum of 20 ~ 30 rated calls in telemarketing activity on a daily basis
5 years above sales, inside sales, sales support related working experience
Effective and professional verbal and written communication in English– both with internal and external customers

Area Sales Team Leader Resume Examples & Samples

Facilitate team business planning and implementation processes
Lead financial and product forecasting, resource allocation, tracking, and reporting efforts for the team and operate within budgets
Partner with Strategic Account Managers (SAMs) to build strong, long term relationships with top key accounts in the defined team geography and communicate plan and issues to the SAM team
Communicate and collaborate with managers to maximize Monsanto brands' penetration in the geography and collaborate with same brand managers outside the state
Ensure the successful implementation of national/regional marketing initiatives at the team level
Define District Sales Manager business goals (in conjunction with Marketing and Regional Business Director), tracking metrics, tactics, and timing around strategies as outlined in Area Business Plan
Collaborate with Agronomy Managers to maximize product/technical knowledge transfer from Agronomists to DSMs as well as maximize services, information, and sales to preferred growers desiring extensive technical/ agronomic expertise
Effectively manage DSM's development through interaction with Agronomy Managers to ensure sales effectiveness and technical expertise through appropriate training & education
Develop individual District Sales Manager goals (in conjunction with Marketing and Regional Business Director), tracking metrics, tactics, and timing around strategies outlined in Area Business Plan
Ensure team performs job related tasks in a safe manner according to Monsanto policy and procedures
Identify and facilitate team training. Champion the employee personal/career development process
Conduct annual review and compensation process
Be champion of Monsanto Company corporate decisions and communications
Serve as an integral part of the Regional Leadership Team
Bachelors degree required; Masters preferred (agronomy, agriculture, business, biology or related field preferred)
Ability to influence, coach and manage people remotely
Financial, time, and territory management proficiency
Demonstrated ability to manage multiple people, priorities and projects simultaneously
Recognized for leadership, people management, and relationship building / teaming skills
Demonstrated self-motivation, initiative, assertiveness, and results orientation
Experience working in the seed industry recommended
Ability to successfully work in a fast-paced and changing environment
Basic computer skills (i.e., Microsoft Office, Microsoft Outlook)
Trait and Seed knowledge and experience in general agronomics, pest management, and plant physiology desirable
Desire for long term career advancement (i.e., Marketing, Product Management, Logistics, Training, Finance)

NTB Cards Sales Team Leader Resume Examples & Samples

Extensive experience in credit cards product
Have a positive, can do attitude with a desire to meet and outperform its business objectives
Assist the team to meet and outperform its business objectives
Deliver the desired customer experience by adopting customer centric approach
Provide a full range of professional sales expertise and acting as a role model to the team
Provide proactive support to the sales in delivering ANZ’s Retail Strategy in addition to day to day operations for the Credit Cards Team

Practioner Sales Team Leader Resume Examples & Samples

*This position requires up to 50% travel and a willingness to possibly travel in various parts of the world; primarily within the US
Lead a team of Practioner sales makers
Lead efforts with existing and new customers, Dell Vertical Go to Market teams, and Business Consulting to position Digital Business Services and specifically areas around Cloud Application Services and Mobility services to prospective clients across industries and global geographies
Meeting and building relationships with CXOs across industries
Achieve the assigned sales quota for self and team
Lead, own & manage the sales process for pursuits along with team
Position Dell as a thought leader in helping clients achieve their business objectives through Digital services
Along with team assist practice & solution teams in creating proposals to achieve a client’s strategic business technology objectives, enable profitability goals, align to industry drivers and deliver a step-change in operational and management performance
Accountable for driving sales and expanding awareness of Dell Digital Business Services Capabilities
4+ years in Team Management of Practioner Sales teams
6+ years experience selling engagements around mobility and cloud to senior executives and CXO level clients within large enterprise environments
Sales and lead generation experience selling consulting services such as Business Process Reengineering, Organizational Change Management, IT strategy, and IT architecture
Analytical skills with proficiency in fundamental consulting and operations strategy tools, methods, and frameworks
Must be able to present ideas effectively in front of clients, leadership and peers

Sales Team Leader, Laboratory Resume Examples & Samples

Support Laboratory Sales Team to achieve sales objectives and achieve personal sales targets; providing day-to-day first line supervision of UK Laboratory sales team through established KPI´s and visual management using Hach’s CRM
Hires, coaches, trains and develops sales team. Retains top talent and drives engagement
Establishes and maintains relationship with key UK customers (end user and partners) by making visits, exploring specific needs, resolving problems and establishing pricing strategies
5+ years of relevant direct sales experience
Strong interpersonal skills (good people motivator), solid sales ability and excellent communication skills, very strong team building skills
Self-starter with strong communication, presentation and interpersonal skills
Strong track record of sales success
Ability to work cross functionally and independently to maximize results for the business

Sales Team Leader, Industrial Process Resume Examples & Samples

Support Industrial Process Sales Team to achieve sales objectives and achieve personal sales targets; providing day-to-day first line supervision of the sales team through established KPI´s and visual management using Hach’s CRM
Manages employees by establishing annual goals; and holding performance discussions
Provides weekly, monthly and annual sales forecasts through funnel management and reviews
University degree in business administration and/or engineering (Chemistry, Environmental)
An excellent command in English
Excellent market / domain knowledge preferable
Highly developed skill and expertise in customer interaction, negotiation and issue resolution
Ability to work with individuals at all levels in the organization to motivate for results

FX Sales Team Leader Resume Examples & Samples

Promote FX products and solutions for the risk management needs of Asian companies in Americas
Develop and enhance products coverage. Find cross-sell opportunity of Derivatives and other market products by sharing information with RM & other products offices, and provide high value solutions to customers
Collaborate with JCMO/GMMD to capture cross border needs of customers
Provide back up for other members of FX Sales staff in West Coast when they are absence and developing other member’s skills and leading team to achieve the team’s revenue target
Conduct administrative matters related to marketing. Performs related duties and participates in special projects as required
Over 10 years of Foreign Exchange Sales and Trading and Banking experience
Must be bilingual in Japanese and English and should have familiarity with Japanese business customs
Advanced knowledge of FX strategies and solutions, financial markets and banking products and services
Must be able to communicate clearly and effectively, and possess a strong aptitude for working with numbers along with a strong attention to details
Must possess excellent organizational and interpersonal communication skills
At least 4 year college degree (preferably in Economics, Business, International Relations, Finance, Accounting, Political Science, or Communications) or equivalent work experience
Prior experience in working with Japanese business clients within a financial environment is preferred

Sales Team Leader Resume Examples & Samples

Lead a team with direct sales to recruit brand owners, manufactures and resellers in other hardline category
Establish Shanghai-based hardline category dedicated direct sales team by hiring new people and developing them to achieve aggressive sales targets in seller recruiting, selection enrichment, etc
Lead projects to improve customer and seller experiences or to improve localization of Amazon merchant service
To be the POC on behalf of China team on Hardline category, to dive deep the data and to get the insight of hardline product, and contribute to whole category development on Amazon
Proven track record of success in account management, product management, selling services or solution for over 5 years
Have strong passion for E-Commerce, internet, customer and process
Strong written and verbal communication skills in both Chinese and English

Global Sales Team Leader Resume Examples & Samples

Lead, coach and motivate a team of sales professionals to meet or exceed business goals
Establish team goals, lead evaluations and manage team’s overall performance
Establish an efficient and effective internal operating rhythm with counterparts from GE industrial businesses, drive synchronized market penetration, develop C-suite relationships and product
Drive wing-towing
Bachelor’s Degree and 7 years related experience including Direct Sales, Risk, Finance, Audit
6 years of financial services experience)
Highly proficient in MS Office, Powerpoint, Excel,
8+ years of proven sales success in a Corporate Equipment or leveraged finance

Inside Sales Team Leader Resume Examples & Samples

Degree or related experience in business, sales or marketing environments
Strong customer service skills for generating sales and leads
Experience in leading and coaching a team
Oucome based selling experience
Coaching, excellent communication skills (both oral and written), a strong comfort level in interacting with customers and co workers, and the ability to work independently to meet specified production goals

Sales Team Leader Resume Examples & Samples

Support sales team to deliver AOP by
Achieves assigned sales team quota
Manages development of AM’s customer account plans that meet company standards in all assigned Account Managers accounts
Maintains high customer satisfaction ratings that meet company standards through effective AM delivery
Minimum ten years of sales/sales management experience in a business-to-business, large/strategic customer segment
A record of achievement in the B2B technical sales environment

Sales Team Leader Resume Examples & Samples

Leading, coaching and developing individual Home Loan / Customer Verification Specialists to deliver outstanding sales performance and customer experience through one on one and team based coaching
Performing Quality Assurance assessment of Home Loan Specialists based on a set QA programme
Managing the lead pipeline to ensure clients are contacted in the shortest available turnaround time
Resolving client escalations and complaints to the customers satisfaction
Supporting Home Loan / Customer Verification Specialists by providing support and guidance on complex enquiries and loan scenarios

Sales Team Leader Resume Examples & Samples

Task 1.Your working base is the shop floor where you lead by example every day, supporting, challenging and coaching co-workers
Task 2.Together with your team, you focus on putting the customer first in everything you do within the store shop. Every customer must have a shopping experience that exceeds his or her expectations
Task 3.You take full responsibility for ensuring your shop is in excellent shape as new and fully stocked, and with the four merchandising basics in place at all times (priced, clean, well assembled and available)
Task 4.ogether with your shopkeeper, you take responsibility for your department goals and ensure your action plan is in place and communicated clearly to them. You follow up and take action accordingly by using proven solutions and good examples. You define your individual contribution and goals for delivering the department plan
Task 5.You are passionate about the IKEA products in your shop. You create a high level of knowledge about the products’ features and benefits, and share this with customers and your team
Profile 1.Business-minded and result-driven with a customer focus
Profile 2.Experience of working in a customer- and commercial-oriented business
Profile 3.Experience of actively selling through understanding customers and their needs
Profile 4.Open to change/highly flexible
Profile 5.Ability to work together in a team

Sales Team Leader North, Frankfurt am Main Resume Examples & Samples

Exceptional track record in driving sales through leading a team
Highly developed sales, negotiation and presentation skills
Excellent leadership, interpersonal and relationship management skills
Strong administrative, organisational and time management skills
Entrepreneurial spirit and strong business / financial acumen
Exceptional will to win and ability to drive and deliver results
Fluent in German / English
At least 5 years of experience in a similar market environment

Sales Team Leader Resume Examples & Samples

Supervise, direct and coordinate the day-to-day operations in order to optimize sales through the successful implementation of IKEA Concept and the commercial communication of the IKEA Range
To position IKEA as 1st choice on the market for Leadership Business and to be the number one home furnishings company in the US
Maintain the business area in “shape as new”, ensuring business area presentation standards are achieved and maintained
Assist and make recommendations to execute and implement agreed upon actions to increase sales, improve conversion rate and average check by working with the Commercial Triangle
Perform, maintain, and monitor Basic Actions within the business area, ensuring that co-workers understand and contribute to the completion of the Basic Actions
Assist the Shopkeeper to represent your business area in sales meetings and when developing sales goals and business plans
Ensure IKEA Brand Standards and Operating Standards meet or exceed expectations to support brand consistency Co-worker Focus Tasks
Train and educate co-workers to provide the customer with a positive sales and service experience that responds to customer in a knowledgeable, friendly, professional manner
Establish, implement, review and update plans to secure ongoing development of competence and succession within your function and location including providing assistance and recommendations regarding recruitment, scheduling, performance management and competence development of co-workers
Contribute as a member of Sales Management Team and lead, direct and supervise your co-workers
Use sales information, knowledge and available resources to educate co-workers about the products, services, and alternatives so they are able to meet the customer in the best possibly way Customer Focus Tasks
Ensure customers are promptly and efficiently served to minimize delays and wait times and increase productivity
Develop work schedules to ensure adequate coverage by co-workers to meet the demands of the customer
Perform store leadership actions/activities, open and close functions, and team meetings
Use sales information, knowledge and available resources to educate co-workers about the products, services, and alternatives so they are able to meet the customer in the best possible way
3-5 years IKEA experience, preferably in a sales leadership role including internal training programs
Demonstrated knowledge of your business area with prior lead or leadership experience, preferably within IKEA
Computer aptitude- including Microsoft applications and internal IKEA systems
Demonstrated knowledge of the retail sales and service environment through prior work experience
Knowledge of the IKEA principles and values and a desire to “live the values Capabilities/Motivation
Responsible for contributing to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers
Excellent training and motivational skills
Ability and desire to share your knowledge and learning, to act as a cultural ambassador and to contribute to the development of trained, knowledgeable, high performing co-workers Strong interpersonal, communications, analytical, problem-solving, and organizational skills
Strong attention to detail in order to maintain Basic Actions and adhere to IKEA policies and guidelines
Fluent in English (written and verbal skills)

BB Sales Team Leader Resume Examples & Samples

12+ years in related industrial
Strong analytical skills including Microsoft Excel
Demonstrated success in hiring and leading a team to exceed sales targets
MBA degree from a top university preferred

After Sales Team Leader Resume Examples & Samples

Contribute to the development, implementation and evaluation of the Customer Service Business Plan
Ensure customers issues are documented and resolved with a sense of urgency
Partner with Safety & Security to ensure adherence to policies, procedures, and audits regarding inventory integrity, safety, and cash handing procedures
Partner with managers and co-workers to influence and support overall positive working environment to include actions to secure a positive shopping experience in line with established customer service standards and a sense of urgency in addressing customer service issues
Prepare, analyze, assess and communicate designated After Sales oriented goals and results
Maintains a safe, clean and orderly store in “shape as new” and compliant with internalstandards and external regulations
Perform store leadership actions/activities, such as open and close functions, and team meetings
Assume responsibility for other tasks and projects as assigned
1-3 years IKEA experience including training programs or 3-5 years high volume retail management experience
Previous experience working with external service providers, networking and negotiation skills
Previous experience detecting efficiency opportunities and applying solutions to decrease costs without compromising IKEA values, Commercial Review standards, while maintaining compliance with all Federal, State, and Local legislation
Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers
Eagerness and desire to understand the IKEA business and customer needs and influence improvement of the business
Strong interpersonal, communications, analytical, problem-solving, and organizational skills with a highly developed service focus
Ability to establish trustful relationships and commitments with coworkers across all levels of the organization
Interest in Home Furnishings

Inside Sales Team Leader Resume Examples & Samples

Generating results & driving team to consistently deliver qualified sales opportunities
Managing team to a set of performance metrics to encourage success
Plan, prepare and deliver sales and product induction and on-going training for the team
Carry out training needs analysis and implement structured coaching and individual training plans to ensure sales best practice is implemented by whole team
Supervising, motivating and monitoring the performance of the team including attendance management and attitude
Managing & reporting on targets and key performance indicators
Providing input to new business campaign marketing team regarding campaigns that have been run and planning for future campaigns
Motivating and retaining staff
Assisting with preparation of reports, forecasting and analysis of opportunity against target on a daily/monthly basis

Inside Sales Team Leader Resume Examples & Samples

Work with the Line Manager to create a dynamic and proactive and Internal Sales Enterprise team
Support the Line Manager to identify and drive efficiency improvements
Ensure team meets SLA performance targets and is dedicated to service excellence and customer satisfaction
Work with the team to develop vendor relationships
Continually coach individuals to improve the service of the team to the business
Be the first point of escalation for team queries
Manage absence, including holiday and sickness
Issue objectives in line with development and business needs, and measure results on a quarterly basis
Work with the Line Manager to manage resources efficiently e.g. resourcing to average workload rather than peaks
Work with internal stakeholders to understand emerging technologies and trends in the datacentre and networking marketplace
Report back to the business monthly on the performance of the team

Sales Team Leader Resume Examples & Samples

Recruit, train, appraise, motivate and set standards of job performance for the individuals within the sales team
Business Relationships: Leverages relationships with the customer in support of local sales strategies; Uses internal and external relationships to accurately assess potential barriers; Responsible for approving all goals for sales professionals in assigned area
Sales Process: Build and motivate a sales team to cultivate and deliver results; Manage resources to maximize results from identified sales opportunities; Provide consultative support for building value propositions for HBS solutions; Manage a set of customer contacts and support sales professional in their role as customer’s ambassador/ advocate; Maximize competitive wins and serve as a consultant to account manager on negotiations; Lead geography and account growth planning and sales forecasting processes; Ensure approved sales processes are followed and company procedures and systems are effectively deployed in the geographic area; Remove barriers to accelerate results; Monitors and tracks key sales performance metrics
Results: Growth in the form of new customers and new opportunities at new or existing sites; Responsible for the strategy and execution of the sales plan for a specific geography, achieving AOP (Annual Operating Plan) numbers for assigned geography, and for assigning quota; Accurate forecast of orders and growth opportunities

Enterprise Sales Team Leader Resume Examples & Samples

Manage a team of 8-10 Enterprise Account Executives based throughout the US
Provide skill development on key enterprise motions including collaboration with legal, product presentations, managing multiple internal teams and quarterly sales forecasting
Serve as executive sponsor during enterprise level deals
Interface and develop professional relationships with existing clients and prospects throughout the organizational levels
Display a systemic approach to managing challenging contract negotiations/deals with multiple reps at a time
Develop and maintain in-depth knowledge of Qualtrics' solution offerings
Maintain a real-time understanding of the competitive landscape to assist in determining win-based proposals and pricing
Develop and maintain strong relationships with other functional areas internally at Qualtrics, e.g. Professional Services, Implementation, Subject Matter Experts, etc to ensure a collaborative approach to secure large enterprise engagements
Bachelor’s degree from a top-accredited university
At least 6-8 years of individual enterprise level sales experience
At least 2 years managing an enterprise level sales team
Experience using MEDDIC sales processes
Experience using Salesforce.com and measuring system compliance
Experience over-exceeding quarterly team quotas through metric based skill development and internal team management
Experience working on complex contract negotiations

Sales Team Leader Resume Examples & Samples

Presenting our membership program to guests and successfully converting them to membership
Overseeing and managing a team of associates in the sales process
Assisting franchise owner in setting and achieving membership sales and profitability goals and partnering with franchise owner to regularly monitor progress against goals
Maintaining a high level of customer service and developing a culture that embraces and reflects values of optimism, gratitude, excellence, consistency and empathy
Sales experience within a service or retail industry
Ability to identify and solve problems, set goals and expectations, and effectively interact with and lead staff
Experience establishing and exceeding sales goals and interpreting progress and trends in sales reports

After Sales Team Leader Resume Examples & Samples

Must understand legal requirements and external service contracts and have experience negotiating and reviewing contract language
Must have experience creating KPI based action plans, training and development plans, and coaching co-workers both individually and as a team to achieve goals
Ability to prioritise and organise work and the work of others in order to make the most efficient use of the time available
Experience managing a team in hectic day-to-day operations, able to set expectations for others and provide clear direction and follow up
A leader who leads by example, able to drive the business while establishing trustful relationships and commitments with co-workers across all levels of the organization
Self-reliant with a proven ability to work as part of a team as well as independently
Strategic, analytical and tactical abilities
Able to establish trustful relationships and commitments with coworkers across all levels of the organization
Effective change manager
Solution-oriented, able to find new and more efficient ways of working
Experience in handling and resolving customer issues gained in the Retail industry
Fit for physical work such as pushing, pulling, lifting, bending, standing, and walking for at least 90% of shift
An interest in home furnishings
Retail management experience
Must be available to work days, evenings, and weekends (open availability)

Field Sales Team Leader Resume Examples & Samples

Education – Degree calibre (or equivalent)Proven sales territory planning skills and experience
Ability to lead on tenders and engage commercially at a senior level as required
An understanding of the factors and issues affecting UK Education
Confidence in the use of IT for business purposes
Strong man manager and inspirational leader
Proven ability to build strong customer relationships

Inside Sales Team Leader Resume Examples & Samples

We provide services to GE field-sales that enable them to attract and serve customers faster, better and help businesses to act and sound like a real market leader
The Inside Sales Team Lead will be a key person providing outcome based selling support for business development opportunities and supporting successful customer interactions during sales
Outcome based selling experience
Effective and professional verbal and written communication – both with internal and external

Ddai Vertical Sales Team Leader Resume Examples & Samples

4 – 6 years’ sales experience
Display strategic thinking capability
Display knowledge of the latest trend within verticals in terms of technology

Telephone Sales Team Leader Resume Examples & Samples

Crisp and candid communication style; confident and credible executive presence
Ability to influence with impact, build and leverage relationships to get needs met
Ability to operate successfully within a matrixes environment

Showroom Sales Team Leader Resume Examples & Samples

Assist the shopkeeper to meet or exceed your Department sales goals and related P&L objectives through sales steering and staff scheduling
Execute action plan and implement the sales event calendar focuses for your Dept. to support the Business Plan and Sales Goals
Assist the shop keeper in all operations of the business area
Support the development and coaching of sales coworkers to ensure they meet expectations
Maintain sales area - consistently clean and organized
Utilize In-store Logistics processes in sales activities and adhere to inventory control procedures
Meet the needs of our Co-workers and customers with flexible and efficient department schedules
Attract, develop, and inspire Co-workers to become the best retailer to work for
Contribute as a member of Sales Management team and lead your Co-workers
Strong customer focus
Ability to share your knowledge and learning and multi-tasking capabilities
High volume, fast-paced retail environment
Full Availability Required

Inside Sales Team Leader Resume Examples & Samples

Proven track record of building high performing sales teams expanding the existing customer base
Acute understanding of combining sales process and sales methodology for maximum effect in a B2B fast paced environment
Strong experience in inside sales including but not limited to; techniques, sales tools, planning and lead qualification
Experience building robust sales processes; creating and deciding on territory breakdowns, territory alignment, compensation plans, hiring, and career progression to achieve exceptional performance from your team
Experience developing sales tools and providing training to enable the inside sales team to be effective in the lead qualification and the selling process

Sales Team Leader Resume Examples & Samples

People leadership through clear provision of performance targets, building team capability, coaching and resourcing
Continual coaching development and engagement of the team to ensure consistent performance across all customer tiers and portfolios
Manage & guide performance expectations to achieve key business metrics aligned to business strategy
Proactive analysis and interpretation of market and customer related business information for communication to team and with business partners as applicable to ensure maximisation of opportunities to maintain and grow customer portfolio and profitability
Assist in the development and implementation of learning and capability development programs
Maximise profitability of a large high value customer base extending across various geographies via development of sales and marketing strategies and plans
Manage internal and external stakeholders ensuring effective & engaged relationships
Manage the cost efficient delivery of the business offer
Develop a Fuels and Lubricants Sales Strategy ensuring alignment of sales focus with BP business unit’s strategic direction
Ensure that systems (within scope) meet and deliver assurance surrounding legislative requirements
Manage/prioritise all team activities and resources, to ensure agreed KPI’s are met and workloads are evenly distributed across the team
Pursue process improvement opportunities that are best in class, ensuring a high level customer experience for BP customers
Provide to the Customer Support and Sales Manager
3 yrs+ proven leadership experience in a Business to Business (B2B) sales based environment
Significant analytical skills; able to interpret & provide insights around sales & business performance reporting & translate into strategy
Strong commercial judgement
Self-motivated, resilient, with a strong sales & customer orientation
Heightened stakeholder management capability, able to influence a variety stakeholders
Strong capability in coaching and motivating sales performance
Operational capabilities covering the management life cycle of Forecasting, Planning, Controlling and Reporting
Capacity Planning – being able calculate the work input and right amount of skilled resource to drive the right amount of output in a controlled fashion
Understanding of continuous improvement principles with ability to drive effective solutions and changes

Sales Team Leader Resume Examples & Samples

Analysing trends in order to predict and optimise current and future commercial opportunities. This is achieved by working in co-operation with IKEA stores, IKEA of Sweden and the IKEA supply chain
Monitoring IKEA store sales results and following up on deviations to improve poor performance and share good examples
You are able to develop knowledge of the local market and business conditions quickly and take winning commercial decisions based on local market information
You are good at setting expectations and providing clear directions that engage the receiver by creating a passion for your plans
You are a problem-solver who also understands the cause and effect of decisions

Sales Team Leader Resume Examples & Samples

Effectively lead and train 10 – 14 Team members to achieve Massage Envy & Franchisee sales and Performance Goals for both locations
Manage & Organize both clinics according to Massage Envy policies & expectations
Develop a strong Assistant Manager at each location
Work with Franchise Owner in setting all Performance Goals & Expectations
Responsible for all human resource functions for sales associates including recruiting, interviewing, hiring, training, disciplining and terminating
Create and maintain work schedules to ensure adequate staffing levels
Maintain positive employee morale through strong interpersonal interaction
Development of a High Performance Culture through daily coaching & accountability sessions
Schedule & conduct monthly Team Meetings
Providing excellent service to members/guests by answering phone calls, setting appointments, greeting members/guests upon arrival and selling memberships
Maintain professional and impeccable clinic environment for employees and members/guests
Compile numerous reports on a weekly / monthly basis to track performance
Order supplies as needed to maintain stock levels of required items for clinic operations
Managers are required to work a minimum of 40 hours each week not including meetings. Managers are required to work some evenings and one weekend day every week. It is the responsibility of the manager to cover the schedule should the clinic not be adequately staffed for any reason
5 yrs Leadership & Management Experience in sales with total responsibility of 8 or more employees
Open schedule & Full-Time Commitment (see below)
Excellent attention to detail, organizational, & time management skills
Ability to create and manipulate Excel spreadsheets & Word documents
Must be results oriented and able to meet monthly sales goals & objectives
Ability to Sell memberships and deliver great customer service to existing and new members
Ability to identify and problem solve, set expectations, goals and delegate tasks
Ability to effectively communicate expectations to team
Able to communicate up-line information to Franchise Owner & Operations Manager
Leadership skills in coaching, mentoring, motivation, and people management

Interim After Sales Team Leader Resume Examples & Samples

Assist the After Sale Manager to manage and lead the staff and activities of the After Sales Team, including recruitment, coaching, mentoring, training, scheduling and performance management utilizing IKEA values
As a member of the After Sales Team, take action to support established After Sales business objectives and defined goals with the customer needs as a primary focus
Attract, develop, and inspire co-workers through the Human Resources Idea
Assist the After Sales Manager to establish, implement, review and update plans to secure ongoing development of competence and succession within your function and location
Initiate development activities to secure customers meet friendly, helpful and knowledgeable co-workers
Utilize the Customer Service Commercial Review, Best Practices, and Customer Service the IKEA Way documentation to secure basic operations
Knowledge and understanding of customer service standards, routines, and best practices
Knowledge of local market in order to support innovative methods of meeting and/or exceeding business priorities and customer expectations
Computer aptitude – previous experience with Microsoft applications and/or POS systems
Strong desire to ensure a safe, profitable, and efficient environment for co-workers and visitors
Ability to share your knowledge and learning and collaborate with others while acting as a cultural ambassador
Strong decision-making skills with the ability to influence and act

Off-highway Sales Team Leader UK Resume Examples & Samples

Sales and margin in the respective country and key account(s)
Building the most effective and efficient organization, develop team spirit
Coachingof all team members
Challenge people to exceed their capabilities and to look for sales opportunities
Develop skills of team members, at least one potential team leader
Regular sales meetings and customer visits with sales reps
Continuous improvement of processes
Implement Group BE Strategy, Build Operating- and Business Plans, input to the strategy plan
Define and structure tasks and activities to implement Operating Plan and to reach targets
Own forecastfor your customers
Build very good customer relationship
Establish routine contacts at various levels of the customer organization
Collect the voice of the customer and translate it into our client requirements
Develop and implement customer strategies
Translate customer strategies into operating plan objectives for the defined key account(s)
Lead the request for quotation process for all customer requests
Develop and implement sales growth strategies
Ensure the organization is responsive to customer needs, expectations and requests
Drive and support key account initiatives
Lead all negotiations with customers / support key account negotiations
Deliver consistently high service levels across the value chain

Senior Sales Team Leader Customer Development Resume Examples & Samples

Understand marketing place dynamics in class trade customer strategies
Create respectful environment among team members, and motivate improvement of individual and team contributions to achieve desired business results
Strategically organize and develop quarterly and annual plans to drive weekly and monthly prioritizations of key development activities and projects to achieve superior management of business operations. Arrange meetings with customer executives
Support teams in development and implementation of effective sales merchandising plans, utilizing customer and market data, business planner and KPI’s to maximize contribution to achieve volume, distribution and supply chain objectives
Analyze and interpret customer trends and demographic data. Project short-term forecasts out 3-5 years to ensure K-C’s action plans meet future demands
Completely understand financial position when conducting business and operations planning at all times. Facilitate reconciliation throughout period of development. In timely manner, determine shortages, gaps and coverage by customer plans
Strong interviewing skills to interview potential candidates for open/vacant positions
Develop and maintain sustainable business relationships with key customers. Understand roles in customer strategy and decision making processes. Establish and develop contacts with customer executives and appropriate K-C personnel, including Marketing Directors
Perform analyses and design strategic business presentations tailored to achieve realistic customer performance, and support K-C's Integrated Business Planning Process. Analyze and interpret customer trends. Facilitate incorporation of business strategies and tactics
Reduce and prevent price and promotion deductions through understanding of customer policies and procedures. Facilitate elimination of causes for particular deductions
Accurately develop sales and budget forecasts to ensure efficient planning
Keep team leader informed on status of plans and programs, changing conditions, requirements of marketplace, competitive activity, issues and accomplishments that may affect sales results
Serve as coach and contribute to achievement of business and personal objectives by seeking and responding to performance and developmental feedback. Initiate personal development activities to enhance functional effectiveness. Incorporate activities and events with operating practices
Practice and promote safe work habits and operations of company equipment
Accurately, clearly, concisely and effectively communicate in prompt timely manner with various levels of workers

Sales Team Leader Resume Examples & Samples

Bachelors Degree (Advantageous)
Minimum of 5 years’ experience in sales management role within the designated sector/industry
G4S Sales and Marketing Policy and procedures
G4S Integrated Security Solutions
Persuasiveness/Sales Ability

Sales Team Leader, Partner / Channel Sales Resume Examples & Samples

Analyze territory data using in-depth knowledge of PAM objectives
Implement strategic policies to select methods, techniques, and evaluation criteria for obtaining PAM results
Implements strategic policies and direction to partnership business planning to achieve set objectives
Develop C-level relationships with managed partners in assigned PAM group
Interacts with Senior Sales Leadership and executives in meetings representing partner sales to manage cross functional business objectives and territory partners
Champion rules of engagement with sales to ensure partner, Citrix & customer success
Manages insight into named partners’ business and technical service capability, financial results, and investment in selling Citrix products and services
Responsible for the professional development of all PAM team members
Representation and presentations at partner events in territory
Maximize ROI from marketing activities planned by his/her PAM Managers
Strong ability to build and leverage C-level relationships with partners as well as internal area managers, field sales, SEs, inside sales and marketing teams
Sound partner business acumen
Outstanding communication skills – written, oral and facilitation
Experience in pipeline building with partners including planning, gaining senior sponsorship, delivering training, sales coaching and timely execution/follow-up
Be a key contributor and leader with Citrix sales leadership teams
Demonstrated track record of recruiting, training, coaching, motivating and retaining a successful group of partners
Strong understanding and proficiency with Citrix internal processes and tools as well as working level understanding of product, licensing and partner programs
Able to empathize with, articulate and understand the business strategy from the channel partner business owner's perspective as well as Citrix's solution strategy, and teach PAM’s these concepts
Strong level of business acumen, in order to have “business discussions with business people
8-10 years’ experience in high tech environment with direct or indirect sales
3-5 years managing a direct team
Demonstrated track record of success overachieving targets and driving customer technology adoption
Experience building partner relationships and practices
Strong understanding of partner ecosystems and partner economics
Management experience and ability to influence and coach a team of sellers for positive results
Fluent/Bilingual in French and English is required for this position

Sales Team Leader Resume Examples & Samples

Assist the Shopkeeper to meet or exceed Department FY sales goals and objectives through sales steering and staff scheduling
Execute action plan and implement the commercial calendar focuses for your business area to support the business plan and commercial goals
Assist the Shopkeeper in all operations of the business area
Impact Voice by supporting the development and coaching of sales coworkers to ensure they meet the expectations outlined in their key tasks
Maintain sales area in "shape as new" - consistently clean, organized, and meeting IKEA commercial review standards
Utilize In-store Logistics the IKEA Way in sales activities and adhere to inventory control procedures
Meet the needs of our co-workers and customers with flexible and efficient department schedules
Attract, develop, and inspire co-workers by realizing the human resource idea to become the best retailer to work for
Create an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers
Maintain a clean, organized work area following waste management guidelines
Contribute as a member of Sales Management team and lead your co-workers
Good leadership abilities and communication skills
Merchandising skills

Sales Team Leader Senior Manager Resume Examples & Samples

Build SITA's sales pipeline for future growth, in cooperation with Geo Business Management & VP Sales
Build strong relationship with industry associations like IATA, ACI, CANSO, AACO, AAPA, CAPA, KPMG, FIA, Deloitte etc
5+ years experience, preferably within ATI or equivalent sector or market
Proven successful experience in Business development and sales for large turn over
Sales of complex and large deals, including financial structuring, negotiations and closing
Managing people and leading cross-cultural teams in various locations
Customer service experience when dealing with medium to large accounts
Large experience in managing sales for medium to large accounts
Experience in facilitating, participating and driving account development plans
Experience in building client relationship at CXOs and/or Senior Management level
Preferred experience in IT consulting, technology and/or outsourcing solutions oriented environment with global technology consulting and system integrators
Able to deliver specific metrics related to sales (contract signature), delivery excellence (contract P&L), team development? (right people to grow the business), and customer loyalty (NPS generating new and repeatable business)
Very familiar with business models of client's competitors and each competitor's strengths and weaknesses
Excellent understanding of the Client's business needs and how offerings complement each other to create a winning value proposition to address them. Redundant with below bullet point?
Demonstrates ability to formulate alternative solutions using SITA' broad range of capabilities to address client issues
Expert in Account Plan methodology and Account Plan management
Proactively leads collaborative activities to identify resource and investment needs
Academic Qualifications or equivalent business professional experience

Inside Sales Team Leader Resume Examples & Samples

To supervise day to day activities of the Inside Sales Team, ensuring a proactive & effective delivery service to all levels of internal and external customers
To lead and optimise the efficiency of the team to meet business objectives
Set the standard for best commercial practice and business excellence through the implementation of policies and continuous improvement programmes
To ensure that current procedures for sales orders are met/exceeded; these include forecasting, budgeting, inbound or outbound order processing and progression, metal management, financial, risk management, compliance with all legal and regulatory standards & policies (including ABC, Dual Use, & H & S) in order to maximise customer satisfaction and safeguard the Company from risk
To evaluate & report the team’s working efficiencies e.g. resource allocation, service improvements and KPI measurements
To develop existing team members to improve their performance to deliver front line customer service
To monitor customer & business changing needs and implement recommendations for improvement to the satisfaction of internal and external customers
To take ownership of some key customer relationships
Ability to prioritise workload of self and team, in a fast-paced, dynamic environment
Excellent numeracy ability and attention to detail
Ability to motivate, mentor, coach and lead the Inside Sales team
3rd June 2017

Sales Team Leader Resume Examples & Samples

Lead a team to deliver exceptional experiences coupled with a strong close rate
Drive strong performance utilising Client and Concentrix coaching models by ensuring all Specialists understand the importance of their Quality results to improve C-Sat and Close Rate
Ensure all Specialists know their KPIs and what is expected of them in their role at all times
Identify and close the gaps in process, training and overall communication
Work with fellow Management and Coaching Team to attend Client calls related to department and then provide feedback to Specialists
Manage day-to-day HR responsibilities associated with a team of Chat agents including: payroll, attendance tracking, communication and adherence to HR policies – specifically the Code of Conduct
At least 6-12 months management experience within Concentrix
Ability to work as part of a team and to liaise with a variety of departments internally and externally

Sales Team Leader Resume Examples & Samples

Assist in meeting or exceeding fiscal year sales goals and related P&L objectives i.e. GM, mix, LP budget, sales staff costs, hours productivity
Assist in developing annual action plan and commercial calendar for your Business Area to execute Business Plan and Commercial goals
Meet Commercial Review standards in partnership with Logistics and Comm In through implementation of the IKEA concept in your business area
Optimize sales and profitability and impact CSI results through range presentation of priorities, low price profile and unique offer
Positively impact Voice results and sales goals through the hiring and development of sales co-workers who will be able to meet the expectations of their Key Tasks
Provide visitors with a positive shopping experience by ensuring customer convenience standards in sales areas are met or exceeded
Attract, develop, and inspire Co-workers by realizing the Human Resource Idea to become the best retailer to work for
Create an environment where the IKEA Culture is a strong and living reality that embraces the diversity of Co-workers and customers
Contribute as a member of the Sales Management team and lead your sales team
Proven leadership abilities and an ability to share your knowledge and learning
Excellent communication skills, strategic, analytical and tactical abilities
Strong interest and knowledge of home furnishings and an ability to quickly develop in-depth knowledge of local market business conditions and competitive environment
Highly developed merchandising and sales steering knowledge

Sales Team Leader, Amazon Marketplace Resume Examples & Samples

7+ years of successful enterprise class sales and management experience, preferably for a brand (or multiple brand) in the Fashion eCommerce industry
Experienced manager with proven ability to hire and develop the best
Candidates must have superior written communication and presentation skills, as well as an ability to thrive in an ambiguous environment
Ability to dive deep and analyze team performance showing impactful results with data

Contact Center Phone Sales Team Leader Resume Examples & Samples

Supervise employees and work of sales team with day to day operations, including evaluations, counseling's, attendance and work schedules
Ensure policy compliance with all state insurance regulations
Ensure employee paperwork is filled out accurately & completely
Assist customer service representatives with job tasks as required
Respond to all inquiry telephone calls as necessary
Prepare and submit assigned reports
Perform training of new employees
Problem solving, analysis, and ability to resolve questionable inquiries
Perform data changes as required
High School diploma or the equivalent
Property/Casualty (220-Florida) insurance license required within 1 year of hire
2-3 years of insurance knowledge preferred
1 year of computer experience

Front Desk Sales Team Leader Resume Examples & Samples

Demonstrate optimal levels of professionalism during work hours
Embody our core values of Gratitude, Optimism, Empathy, Consistency, and Excellence to provide a best-in-class service experience to members and guests
Answer telephones promptly and schedule appointments appropriately
Understand massage modalities and massage therapists specialties to schedule guests with the most appropriate Massage Therapist
Stand to greet all members/guests by name and make them feel welcome
Check members/guests in as soon as they arrive
Communicate member/guest massage and facial needs to Massage Therapists/Estheticians
Spend time with new guests to learn their massage/facial needs
Properly orient new guests, and ensure that their specific massage and/or facial needs are communicated to the Massage Therapist/Esthetician
Effectively and accurately present the Wellness Agreement to all first-time guests and non-members
Check members out, pre-book their next appointment, suggest gift cards and retail items regularly
Handle member/guest questions, concerns, and compliments, and apprise manager of situations
Keep the location clean and well organized, including the lobby, Tranquility Room, restrooms, front desk area, etc
Reengage inactive members
Stay up-to-date on promotions and retail products
Support team goals. Create and maintain positive relationships with team members
Mix custom essential oil lotion for AromaTherapy sessions
Assist with administrative duties, which may include but are not limited to:      
Keeping the front doors clean and free of finger prints
Pulling and filing member/guest files
Emptying trash cans
Checking restrooms for supplies and cleanliness
Keeping water and cups well-supplied
Making appointment confirmation calls
Creating new member folders
Keeping lobby stocked with gratuity envelopes, mints, brochures, etc
Stocking linens and changing out lined bags
Washing and drying face cradles
Vacuuming, mopping, and deep cleaning daily and/or as needed
Be able to prioritize and perform multiple tasks

Inside Sales Team Leader Resume Examples & Samples

Supervises assigned team of Inside Sales / Sales Support Specialists, and as required coaches, trains
Ensures Inside Sales / Sales Support Specialists teams have the required product, sales, service and business systems training necessary to perform their job responsibilities
Outline key initiatives and goals for the team members on a yearly basis and ensure that each employee is working in support of the targeted results
Overall general and application knowledge of all Industrial product lines and service offerings.Examples include knowledge of where products are built or sourced within the MT world-wide organization; fundamental knowledge of product performance and typical applications; knowledge of manufacturing or assembly differences within product lines (i.e. concrete verses steel deck truck scales, stainless verses mild steel floor scales, flexmount verses centerlign weigh modules, etc.); familiarity with third-party suppliers to Mettler Toledo; and familiarity with the construction process as it relates to the installation and application of certain Mettler Toledo products
In-depth knowledge of internal systems applications relating to Industrial service, including but not limited to SAP
Responsible for managing the support activities for an assigned group of Field Sales Representatives and end-users by providing the appropriate level of support for product inquiries, order review, order status, shipping dates, tracking information, credit/invoicing issues, equipment returns, and problem resolution
Provide monthly reporting to Inside Sales Manager on KPI performance by IS Reps
Calculate quarterly commission payment sheet for IS team
Act as key group contact with our Contract, Customer Service, Scheduling and Invoicing teams
Notify RSM regarding key issues that need to be resolved for the team
Provide complete service contract solutions for commercial and applied product inquiries in accordance with the Industrial Inside Sales Guidelines; includes recommending the appropriate product to meet the customer’s specifications, preparing formal quotations and closing the transactional sale
Responsible for assisting the US Field Sales Organization with the sales process through activities which include, but are not limited to, general correspondence with customers, quoting assistance, completion of sales contracts
Responsible for the qualification of sales leads which includes contacting potential and existing customers to define and clarify the specific details of the sales opportunity and capturing and maintaining the customer data and requirements in the SAP data base
Insure all transactions are accomplished in accordance with the appropriate Sarbanes – Oxley guidelines
Responsible for answering customer inquiries in a professional manner and within established time frames
Provide service quotes to customers as required, and assist the field sales representatives with service quotes as required
Act as first point of contact for customers when field sales representatives are absent

Service to Sales Team Leader Resume Examples & Samples

Ensure the Service Concierge is adequately covering the service drive, greeting every customer and making the correct offer based on customer account information
Ensure the Service Concierge accurately logs notes from customer conversations, and correctly transfers leads to CRM
Contact every new lead in a timely manner and present a full set of information including offer to buy their existing vehicle and upgrade offer
Generate a pipeline of prospects for follow up when a sale does not occur
Build and maintain knowledge of product information, dealership/department processes, and keep current with certifications and licenses
Contact 100% of new service drive leads before RO closes
Maintain a monthly closing rate at or above 15% (175 leads = 26+ sold units)
Full time, base plus commission
Benefits include health, 401K & employee stock purchase plan
Coffee included, but only for closers
Time Management – manage one’s own time without daily direct supervision
Proficient in basic computer skills, including but not limited to typing, Microsoft Outlook email and internet browser navigation
Must have a pleasant, professional demeanor in every customer interaction and polished appearance
Must be a quick learner, able to multi-task and consistently complete the daily process
Must be self-motivated and comfortable generating your own opportunities to do business
Physical Demands: moderate standing and/or walking (50%), moderate sitting (50%), minimal kneeling/crouching, moderate reaching with hands and arms, maximum talking/listening, minimal lifting over 25lbs
Working Conditions: Moderate noise, indoor/outdoor office environment, and considerable use of telephone, computer and other office equipment
Accompanying customers on vehicle demonstrations, driving and riding as passenger

SNP Sales Team Leader Resume Examples & Samples

A marketing database is used to capture data vital to the progress of a SNP sale. After leads are entered, any contact notes, updates, reminders, closes, etc. that is part of the sale, should be entered by the sales representative the same day to ensure optimumefficiency, effectiveness and follow-up from the initial contact, to the close of the sale
Aggressive telemarketing should be conducted to follow-up on leads received including those received from direct mail campaign and assess the needs of the client, qualify,schedule appointments, send benefit information and enroll. Each sales representativeshould average 40 outbound calls per day
Carrying out department projects and corporate goals
Coordinate department staff with SNP Sales projects
Develop and coordinate marketing schedules, prioritize services areas for staff to market and organizes territories
Drives the Sales Department to reach year-end goals. Monitors daily activities of the sales staff; assess staff performances and performs operational sales activities, has input in hiring and termination actions; provides preliminary performance assessments to Director of SNP Sales and Marketing
Maintain SNP marketing database
Partial input into the budget
Participate in weekly meetings with Member Services, Provider Relations and CommunityRelations staff, as needed, to ensure optimum efficiency and effectiveness throughout theSales Department. Participate in weekly meetings with the Director of SNP Sales andMarketing
Participates effectively as a leader by distribution of information and marketing opportunities among staff. Ensure, through Alternative Site Development, thatadvertisement and promotion activities enhance managed care concept to target market segment
Represents company interest in related meetings. Develops relations with Department ofPublic Welfare Administrative staff, Provider Relations, Health Department, Job Programs, etc. in order to expand sales potential
An associates degree, a bachelors degree preferable in Marketing, Public Relations or Communications, or Social Work
Four years of experience in marketing, with direct experience in the SNP market. A core curriculum in organizational communication would be beneficial
Well versed in contemporary marketing strategies, conducive to different ethnic groups
Health and Accident Insurance License
Excellent verbal and written communications skills as demonstrated by past work experience
Must own automobile registered and insured in Pennsylvania. Valid PA drivers license

Men s Sales Team Leader Resume Examples & Samples

Allocates resources and organizes processes within assigned area of responsibility to drive efficiency and productivity in a variety of situations
Create an appealing, easy-to-shop environment for customers by coordinating his/her team to consistently execute visual merchandising and housekeeping standards in assigned area of responsibility
Ensures the product offer available to customers is maximized in assigned area of responsibility by coordinating product replenishment from the stockroom to the sales floor
Supervises sales transactions to ensure quick and accurate processing while adhering to cash protection procedures
Minimizes loss by implementing, monitoring and tracking all loss prevention activities
Maintains a safe shopping and working environment by ensuring company policy and procedures are adhered to within assigned area of responsibility
Applies knowledge of Retail KPIs to make commercial decisions that drive achievement of established sales targets
Tracks performance data for assigned area (e.g. best sellers, space allocation, etc.) and makes necessary adjustments to drive productivity and efficiency
Coaches, motivates and inspires individuals within area of responsibility to maximize and drive a performance culture
Guides and trains team members on basic core and seasonal product knowledge
Uses advanced category expertise and enthusiasm for the Brand to drive sales and customer loyalty
Understand customer expectations and coaches team to meet or exceed them at all times
Actively supervises and coordinates team to ensure all customers receive the highest level of service
Actively collaborates and shares best practices to drive store team performance
Supports the recruitment, onboarding, training and development of the store team
Communicates a desire to learn and seizes all available opportunities to drive own development and increase performance
Skilled in operating personal computers, POS systems, and various software packages including MS office
Is thorough and detail oriented in maintaining a clean and organized cash environment
Strong interpersonal and communication skills including the ability to lead discussions in diverse groups of varying size
Demonstrates flexibility in supporting sales floors team when there are no customers to serve at the cash wrap
Ability to understand and carry out oral and/or written instructions and request clarification if needed
Demonstrates an inspirational attitude that contributes to a positive team environment
Well-developed ability to speak, read, write, and comprehend English
While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate
Minimum twelve months experience working in a sports/fashion customer & commercial focused retail environment
Advanced selling experience and solid product, retail and industry understanding as well as supervisory experience
Must be available for flexible scheduling throughout the week including nights and weekends
Bilingual in French, German, Mandarin, and/or Cantonese is a plus

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13 Sales Team Leader resume templates

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Telephone Sales Team Leader Resume Examples & Samples

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Sales Team Leader, Macquarie Personal Banking Resume Examples & Samples

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Sales Team Leader Resume Examples & Samples

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Sales Team Leader Resume Examples & Samples

Sales Team Leader Resume Examples & Samples

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Global Sales Team Leader Resume Examples & Samples

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Sales Team Leader North, Frankfurt am Main Resume Examples & Samples

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Inside Sales Team Leader Resume Examples & Samples

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Enterprise Sales Team Leader Resume Examples & Samples

Sales Team Leader Resume Examples & Samples

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Field Sales Team Leader Resume Examples & Samples

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Showroom Sales Team Leader Resume Examples & Samples

Inside Sales Team Leader Resume Examples & Samples

Sales Team Leader Resume Examples & Samples

Sales Team Leader Resume Examples & Samples

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