Senior Manager, Retail Resume Samples

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D Conroy

Dennis

Conroy

81572 Wisoky Locks

Dallas

+1 (555) 615 0655

81572 Wisoky Locks

Dallas

Phone

p +1 (555) 615 0655

Experience Experience

Detroit, MI

Senior Manager, Retail Banking

Detroit, MI

Kulas, Schmitt and Collier

Detroit, MI

Senior Manager, Retail Banking

Develop a portfolio of retail clients with a strong emphasis on a high quality portfolio and effective risk management
Minimize loan delinquency and revenue loss through implementation of programs and procedures to identify and manage problem loans
Develop and maintain regular branch activities with the Business Account Managers, by referrals or joint client meetings, to identify opportunities with clients such as employee-banking packages and personal products and services for the principals of the businesses
Recommend credit requests in excess of assigned lending authority to the AVP & Branch Manager or their delegate
Develop a strategy and implement a marketing plan to achieve retail asset growth as per agreed targets
Assist in the development of the branch’s annual business plan and budget, track progress of relative areas monthly to identify and address areas requiring immediate action
Provide leadership and coaching to retail management and staff in Being Cruicial to our clients futures to develop the Bank’s deposit base, cash management, retail lending portfolio, and mutual funds portfolio

New York, NY

Senior Manager, Retail Ethernet

New York, NY

Nicolas Group

New York, NY

Senior Manager, Retail Ethernet

Leads a team of project managers responsible for the tactical coordination of service delivery activities across Engineering, Provisioning, Network Operations, Business Unit, Division and Regional organizations to ensure successful completion of service delivery activities
Develops, directs and monitors deployment strategies across all assigned projects for all markets and divisions in an agreed to priority order
Manages the day to day deployment activities of a team of project managers ensuring successful completion of deployments within scope, schedule and budget
Monitors project progress and status via daily task management system utilization
Owns and drives delivery of unit commitments; provides long term forecasts
Proactively manages customer relationships
Is proactive in identifying and implementing process improvements that will ensure the operational efficiency of the team and the success of deployment projects

present

Los Angeles, CA

Senior Manager, Retail Customer Solutions

Los Angeles, CA

Jenkins, Kozey and Roberts

present

Los Angeles, CA

Senior Manager, Retail Customer Solutions

present

Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge
Development and execution of strategic business plans
Works with the Director, Retail Customer Solutions on the design and implementation of customer solutions, which may include one or more of the following: product bundling programs, pricing strategies, cross-sell strategies, and customer engagement through direct and indirect channels
Leverages the use of data analytics to inform product, program, policy, process and delivery channel enhancements, ultimately making it easier for customers to bank with us
Manage the development and implementation of product and marketing objectives and strategies including promotional plans and marketing campaigns
Evaluate and develop customer-centric products and programs, enhancements, sales strategies, positioning alternatives, advertising/promotional/direct marketing plans, pricing plans, streamlining of delivery costs, and product distribution systems
Collaborates with internal and external stakeholders to obtain their buy-in and resources to proceed with plans and projects

Education Education

Bachelor’s Degree in Business

University of Washington

Bachelor’s Degree in Business

Skills Skills

Excellent written and oral communication skills, especially delivering strong business cases and presentations
Expert knowledge of the Automotive Financing industry lines the Dealer Finance Center is serving,
Proven ability to make sound credit decisions,
Working knowledge of marketing concepts
Strong financial analysis skills
Proficient in using the Bank’s ALSCOM Retail Indirect Loan and Lease adjudication system
Knowledge of Real Estate Secured Lending business or relevant experience
Detailed understanding of International Banking and Scotiabank’s Caribbean presence
Excellent communication/interpersonal skills
Sound personal computer skills and an awareness of the technological environments of both the Bank and customers

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Senior Manager, Retail Technology Resume Examples & Samples

Demonstrated ability to lead complex Programs and/or multiple workstreams simultaneously, with a proven track record to deliver
Knowledge of Canadian Banking
Knowledge of Global Technology Infrastructure within Technology & Operations
Vendor Management skill
Impact and Influence through bi-directional stakeholder and collaboration
Broad business client insight and proven experience in gathering/assessing same
Advanced to expert knowledge and understanding of business acumen, operational awareness, leveraging technology and innovation
Strong experience in presenting complex concepts and ideas to executive leaders

Senior Manager Retail & Channels Systems Development Resume Examples & Samples

Manage the team (Direct and indirect reports) in area of project scheduling, technical direction, future planning and standard development practices
Ensure proper support procedures and processes are in place to support the various existing production systems
Negotiate IT project requirements such as scope, schedule, cost, resources, integration, change, quality, etc
Manage communication with all area of the enterprise that impact scope, schedule, budget, risk & resources
Build strong working relationship with peers within business lines and partner
Participate in budgeting processes for department
Establish and champion quality improvement activities for the department
Accountable for managing assigned project and department budgets
Participate in vendor product assessment and selection
Meeting scheduled milestones to ensure project objectives are met in a timely manner and are in compliance with the IT technology Roadmap as well as other Bank's standards and/or external regulatory standards such as SOX
Manage the department and project recruitment, retention and staff performance
The incumbent is guided by Bank policy and receives general direction from the Director or VP
The incumbent is expected to function independently to ensure that the assigned tasks and project objectives are met
Strong project management skills, able to multi-task and manage concurrent projects
Strong leadership, mentoring, coaching and motivational skills
Strong and demonstrated ability to build lasting relationships with key stakeholders
Strong vendor management skills, experience in negotiating contractual terms and managing offshore development teams
Disciplined in development methodology and familiar with software development technologies and concepts
Excellent problem solving skills have vision and innovative approach to computer based solutions and ability to convey these ideas
Must be flexible to adapt to a dynamic environment, make quick and sound decisions under pressure
Must be reliable, pro-active, results-oriented, customer-focused and attentive to details
Past experience leading/supervising teams of 10 or more, ability to motivate staff
Excellent time management and organizational skills in order to deliver projects in a timely manner and deal with conflicting priorities and tight deadlines
Must be bilingual: Spanish and English

Senior Manager Retail Lending & Product Development Resume Examples & Samples

Identify best practices in Domestic Banking and International Banking and share them across the Division
Lending Portfolio Performance Oversight
Collaborate with the local Product Teams and Global Risk management GRM to address issues pertaining to specific markets
Identify opportunities to optimize adjudication processes, channels and networks to enhance product delivery and profitability
Leverage Scotiabank's network and external partners (e.g. merchants) to drive the unsecured Retail Loans volume and revenue growth
Share best practices with local Products to enhance sales channel capabilities and differentiate value proposition by channel and clients' segment
Leveraging the Divisional view, the incumbent operates as an ambassador to the Scotiabank Group and represent the divisional and local interests to meet the overall Bank strategy and objectives. The Senior Manager also is pro-active in having a good understanding of all product related activities/challenges across the division, with the goal of facilitating best practices, optimizing efficiencies, and generating new revenue driving initiatives
Expert knowledge of Unsecured Retail Loans Products, retail business objectives, issues and challenges
Possess a well-developed understanding of retail banking (credit-granting processes, loan losses, risk management, funding and pricing etc.)
Strong financial services background complemented by a combination of 5 or more years of product, marketing experience
Thorough knowledge of consumer loan products, retail business objectives, issues and challenges
Excellent written, oral and presentation skills
Experience managing multi-dimensional projects from concept to completion within a matrix environment across different cultures and influencing various stakeholders to achieve desired goals
Solid understanding of credit, financial metrics, segmentation, and industry drivers
Understanding of Latin American and Caribbean regulatory environment and compliance/legal requirements
Strong relationship management and organizational skills
Well-developed ability to strategically influence both internal Bank stakeholders and external partners to achieve business goals
Strong knowledge and capability of using MS Office product suite (Excel, Word, PowerPoint)

Senior Manager Retail Advisory Services Resume Examples & Samples

Running the key Distributor relationships centrally – all National and Alternate Distribution, including the Research and Product Teams, as well as the Sales Strategy counterparts
Strategizing the business strategy with the Distributors – Products, Pricing, Sales across locations, events, etc
Coordinating the execution of Sales Strategy with the Regional Teams internally
Interactions with various departments within the company, viz. Portfolio Management, Products, Operations, etc. for smooth implementation of the Strategy devised with the Distribution channel
Monitoring of Sales Metrics – MIS, Mathematics of Retail, Talisma, Budgets, Activities, Call Reports, Weekly management reports, etc
Business Graduate
Experience – 7 years+
High Knowledge and understanding of Financial Markets
Handling of high performance oriented sales teams
Any Financial Advisory linked Qualification – CFP, CFA
Perseverance & Patience
Flexibility & Adaptability
Demonstrable Leadership Skills
Ability to demonstrate Role model behavior with regard to FT values and culture
Leading from the front to demonstrate success
Facilitate the implementation and acceptance of change

Senior Manager Retail Credit Risk Provisions Resume Examples & Samples

1) Coordinate and design monthly provision reporting including communication with other Senior Managers in the team to incorporate analysis of trends, segmentation and vintages in order to determine the correct level of provisions and provide an accurate forecast. Key contributor for formalizing the monthly reporting process and monthly presentations to the countries
2) Responsible for monthly International Retail Book including main key risk metrics by country and ensure that data updates are consistent and accurate. Ensure monthly reporting for qualitative adjustments are in documented and within a framework
3) Independently manage the Collective Allowance for Performing Loans contributing to the accurate estimation of allowance for performing loans to be authorized by Senior Credit Committee
4) Contribute in the day-to-day business management and decision making particularly relating to credit risk management by providing timely, comprehensive and actionable management reports detailing both financial and non-financial results
5) Centralize the strategic planning process including volume, delinquency, provisions and non-performing figures. Analyze and incorporate key drivers and strategic initiatives by product and unit
6) The incumbent is responsible for ongoing awareness/knowledge of industry best practices of Risk Assessment policies and practices as they relate to IFRS
7) Contribute to decision making by actively participating and professionally supporting new projects (e.g. evaluating new acquisitions, appraisal and merger of portfolios, building new MIS with financial and non-financial information, developing new forecasting models, running what-if scenarios etc)
8) Research and identify operational problems and systems limitations associated with the Provision Automated Tool (PAT), while develop strategies to address these issues, assist in implementation, monitor and report on the resolution. Research and understand new OBI Reports, EGL and Loan Loss Cube
9) Maintain a high-level of customer service and satisfaction that is consistent with Global Risk Management – Retail Credit Risk and Scotiabank service standards
10) Provide leadership and coaching to one direct report and contribute to the development of the overall Retail Provision team improving collaboration
1) Strong knowledge of the banking industry requiring a minimum of five (5) years of banking experience in performing diverse analysis of product performance and profitability, business-line and statutory reporting roles
2) Solid understanding of provisioning methodologies and familiarity with various systems used to capture the information
3) Excellent research, problem solving, analytical and decision making skills
4) Understanding of the macro-economic indicators that influences the customer behaviour and product profitability
5) A thorough knowledge and working experience of financial and management accounting principles, ideally possessing an accounting designation and/or MBA
6) Proficiency in MS Word and Excel is required
7) Effective project management skills as well as a strong result focus in order to drive the implementation of new policies and procedures
8) Mathematics and/or statistics background is required for development initiatives and the necessary expert understanding of the theoretical concepts underlying risk management
9) A high level of commitment and initiative are required to meet the demands of the position

Senior Manager, Retail Lending Resume Examples & Samples

Ensures minimal charge-off losses to the bank through the development and the implementation of standardized collection procedures, documentation, and systems to insure that due diligence is maintained on all accounts. Is responsible for timely and effective reporting of delinquency and loss information to senior management
Effectively utilizes collection personnel to achieve maximum recovery and concurrently minimize costs, collection time, and customer harassment for all consumer loans and generated by all TCF offices
Contributes knowledgeable input to the various lending areas of the bank with the purpose of refining our credit standards through the establishment of more meaningful credit criteria
Works effectively with all levels of customers and management and communicates with lenders throughout the system to more effectively guide the collection process. Actively communicates with other local collection personnel in financial institutions, corporations and other sources of information
Keeps abreast of all pertinent laws and procedures to assure that all such requirements are being met without incurring the use of outside legal counsel, except when necessary. Acts as TCF plaintiff representative in civil and criminal consumer loan cases. Attends bankruptcy hearing to represent TCF and provide information as needed
Ensures effective adherence to all TCF policies, including ensuring that proper foreclosure, bankruptcy claim, and repossession of collateral procedures are being followed. Also responsible for physical inspection of all REO properties statewide
Approves all losses under $10,000 and obtains approval of those over $10,000 through the director of Consumer Lending and senior management as necessary
4 year undergraduate degree in Business, Finance or related discipline, or equivalent work experience
Minimum of 7 years Consumer Lending experience with 5 years in Consumer Collections
5+ years supervisory experience
Familiarity with state and federal collection laws

Senior Manager Retail Risk Analytics Canadian Provisions Resume Examples & Samples

Develop comprehensive in-depth analysis of portfolio quality to identify loss drivers and establish adequate allowances. Maintain, as well as research, design, and implement enhancements to existing provision models
Develop vintage analysis to assess historical performance and identify trends across bookings of different time periods. Incorporate observed trends into provision analysis and the relationship between portfolio quality, recovery forecasting, bankruptcies and losses
Design early-warning framework to highlight changes in quality of the portfolio, deterioration of vintages, changes in risk composition, increases in delinquency, and prevent future losses
Design “what-if” scenarios to assess potential PCL impact under different scenarios. Develop sensitivity analysis to identify major drivers of PCL with regard to quality, growth, portfolio mix, macroeconomic factors, and product specific performance
Prepare monthly, quarterly, and annual retail credit risk analytics. Coordinate reporting/information/presentations to Finance and Senior Management. Participate in the annual planning process and on multi-year forecasts
Identify and analyze operational issues and the impact to allowances. Work closely with the MIS Team for data requirements, procedures and implementation/changes to existing models
Participate in due diligence and risk assessment activities for new acquisitions, portfolio purchases, mergers, etc. Ensure that the portfolio under consideration reflects Scotiabank’s risk appetite and facilitate the migration of new portfolios to the Bank
Maintain lines of communication with Business Line, various groups in GRM, Audit, SOX to support Risk Management’s current needs, identify issues and opportunities and future initiatives
Ensure a high-standard of customer service consistent with Scotiabank credo to various stakeholders in the Canadian Banking Business Lines, and various E.O. support functions with timely, accurate, and relevant data and analysis for routine and ad-hoc requirements as well as supporting the decision making process in key initiatives
Contribute to the development of the overall Retail Provision team improving collaboration
Expert understanding of risk analytics, strong quantitative and analytical skills
Familiarity with various data sources (i.e. DMS, Credit Risk DataMart). Database software knowledge is required; and proficiency in SAS
Thorough knowledge of retail credit risk provisions
Working knowledge of retail lending products, keeping up-to-date on these policies/procedures/operational initiatives
High level of commitment and initiative
Excellent organizational skills and the ability to work with multiple and often conflicting priorities
Integrity, high attention to detail, thoroughness, and accuracy are critical to ensure quality outputs
Experience in financial analysis or credit risk management

Senior Manager Retail & Small Business Collections & Recoveries Policy Resume Examples & Samples

Manage the bank policy for Collections & Recoveries
Manage the annual attestation process
Manage delivery dates for any Exceptions and Waivers while supporting the countries to comply with their action plans
Prepare and keep updated the Exceptions and Waivers dashboard
Responsible of the document repository
Act as a technical resource for the Collections & Recoveries policy
Participate in cross-functional teams in multiple geographies to improve adherence to the policy
Support VP Collections & Recoveries with responses regarding the policy to internal audit, the countries and OSFI
Work closely with country policy owners to ensure the bank policy is clear, accurate and current
Chair committees related to the bank policy (i.e. best practices committee, policy committee)
Develop strong relationships with stakeholders in Audit, Risk Management in the countries, Collections Operations
Working knowledge of bank policies
Working knowledge of collections risk and operations
Incumbent is highly organized and a self starter

Senior Manager, Retail System Resume Examples & Samples

Supporting store growth initiatives (Distribution, re-open, closure, Pop-up and Off Store event etc)
Partner with project team and deploying new system to retail store
Contributing and working closely with Store Support team for future improvements and/or systems enhancement
Education, Experience, and Qualifications
Bachelor’s degree and a minimum 2 years of experience of system support for store users
In-depth knowledge of Retail Business
Adaptable and flexible person
Person who has a strong sense of responsibilities and ownership
Documentation skills

Audi Senior Manager, Retail Merchandising Resume Examples & Samples

Leader of Audi of America (AoA) Retail Merchandise (incentive) department and all supporting processes
Manager of AoA new vehicle retail incentive budget
Key liaison between AoA Operations and AoA Finance, developing strategies to maximize contribution margin
Key liaison between AoA Operations and Audi Financial Services (AFS), developing retail programs to drive profitable growth
Key liaison between AoA Operations and AoA Marketing, implementing sales and marketing strategies to grow retail market share
Key liaison between AoA Operations and the AoA Field organization, developing market appropriate retail offers at the region/area/market levels
Lead and manage Retail Incentives team and support the development of all members of the Operations team
Interface with Audi Financial Services to develop retail selling strategies in the U.S. market
Drive retail business while optimizing residual values and finance penetration by channel (lease, APR, cash)
Work with the Field Organization to develop and implement effective Region and Area level retail incentive programs
Manage the budgeting, development, and coordination of all retail sales support programs
Interface with Marketing to synchronize retail sales incentives with marketing efforts and drive customer loyalty, vehicle demand, and other key brand metrics
Interface with Product Planning to synchronize retail selling strategies with long term product planning
Lead development of special editions for seasonal sales events in close coordination with product planning and distribution
Support and represent Operations at various cross-functional initiatives and meetings
7-10 years relevant experience
Analytical thinking – sales and business planning
Resource management – optimization of headcount, budget, time
Creative thinking – developing new solutions to drive Audi sales and margins
Implementation – coordinating efforts within AoA, AFS, and Audi Field to go to market with retail and sales strategies and supporting programs
Influencing and negotiation skills – ability to bring all stakeholders to topic resolution
Team leadership – lead and motivate cross-functional teams
In-depth understanding of automotive industry sales and finance processes (brand, captive finance arm, dealerships
7-10 years of automotive experience
Budget management/oversight
High proficiency in data management (Excel, Essbase, etc.)
Captive finance experience (at least in a liaison role)
Master’s Degree, preferably in business-related field

Senior Manager Retail Development Programs Resume Examples & Samples

Post-Secondary Education
3-5 years of people management experience
10+ years of related work experience
Continuously live and demonstrate our values in action
Coach team members for performance; conduct formal and informal coaching
Provide managerial direction for business unit and build synergies among team members
Motivate team to achieve individual, client and Retail Bank goals
Provide ongoing guidance and support to all team members
Excellent ability to influence, team build and maintain a positive organizational culture
Strong team player with excellent written and verbal communication skills
Entrepreneurial self-starter, results oriented with excellent organizational and planning skills
Demonstrated ability to resolve complex issues and recommend solutions to Senior Management
Project Management knowledge

Senior Manager Retail Credit Risk Life Cycle Resume Examples & Samples

Interact with credit risk departments across International Banking to ensure all credit risk life cycle strategies meet industry best practices and regulatory requirements
Identify new trends and best practices in credit risk life cycle
Subject matter expert on life cycle risk technology projects. For example, TRIAD, FDR, ACS, OMDM
Develop long term strategies that identify the need for risk technologies. Lead cross-functional project teams to implement. Ensure risk technologies are fully leveraged post-implementation. Contribute to the success of the retail risk team
Experience with statistical software packages such as SAS
Experience with use and/or development of credit risk scores and their application in strategies
Strong financial skills complemented with solid deductive reasoning, sound judgement, and creativity
Ability to communicate in Spanish desired

Senior Manager Retail & Small Business Fulfillment Resume Examples & Samples

Assist in the Development and governance of fulfillment models for Retail and Small Business
Develop strategic delivery models for fulfillment that reflect the best practices across the market and the industry
Act as model owner, maintaining governance over the models and evaluating all proposals from the E2E team and IB partners against the existing models, established policy and bank strategic direction to ensure that any changes made reflect the bank’s delivery strategy
Ensure that changes to the model are approved by all necessary IB Partners and properly documented for execution and future auditing
Maintaining a broad network of contacts within the client, service user and IB partner groups and regularly discussing improvement opportunities
Researching existing procedures, systems, volumes, and time standards
Engaging/influencing stakeholders
Develop operational changes for Senior Management to review that will provide meaningful operational improvement of retail and small business lending fulfilment by
Designing a high-level solution and implementation strategy
Completing a cost/benefits analysis
Establishing measures of success
Obtaining stakeholder agreement to the proposed high-level solution and strategy
Preparing a business case/proposal to obtain executive approval
Develop with Director implementation strategy for Fulfillment Units by
Preparing required project documentation
Preparing detailed procedures, e.g. manuals, handbooks, user guides, job aids, and with Director obtain stakeholder sign-off
Preparing detailed implementation/communication strategy and implementation procedures/instructions
Completing/coordinating project plan activities in concert with other team members and stakeholders
Co-ordinating stakeholder agreement to implementation rollout
Lead / Support the implementation of Fulfilment Units by
Managing project costs within budget
Managing planned benefits
Monitoring implementation results against the established measures of success
Monitoring success of unit based on standard key performance indicators and reporting on these to Senior Management
Conducting post implementation reviews to ensure Fulfillment Unit’s adherence to appropriate controls and procedures
Reviewing any request for changes to the operating model and approving where in agreement
Ensure existing and new metrics and reporting meets the needs of our Shared Services and IB partners
Analyzing proposals for process/structure change which impact the Fulfillment Units and providing feedback
Providing advice and guidance on process, structure, implementation procedures and strategy
Thorough knowledge of lending fulfilment policies, procedures, systems, operations and functions for designated specialty ( Retail or Small Business) and Working knowledge of the corresponding products
Thorough computer skills using standard software - Microsoft Office, Lotus Notes
Thorough knowledge of organizational structure standards and software - OrgPlus
Expert knowledge of process mapping techniques and software - Visio
Thorough knowledge of project management techniques and software - Microsoft Project
Working knowledge of the Bank's business case procedures
Expert time management skills
Thorough knowledge of the Bank's operations and human resources policies and procedures
Expert written and verbal communication skills in English
Thorough verbal communication skills in Spanish

Senior Manager, Retail Metrics & PMM s Resume Examples & Samples

Operate as the lead project manager on large programs/special projects and oversee smaller projects led by others (key responsibilities may include Scorecards, PMMs, as well as other projects). Oversee regular reasonability reviews to ensure the data meets the ever changing needs of the business. Lead the enhancement and ongoing management of key source data to ensure nimble and creative metric and incentive delivery
Partner with Technology and Production teams both within PMR and across the Bank to transition project deliverables to a stable and defect free on-going production. Partner with the Retail Bank’s client groups to deliver top to bottom performance measurement and incentive solutions (key responsibilities may include Scorecards, PMMs, as well as other projects)
Execute programs and projects on time, on budget, and in scope while maintaining compliance with the principles of project management and the enterprise delivery framework. Oversee the delivery of high quality business analysis that translates business concepts and needs into clear and actionable business requirements
Act as the advocate for our clients’ needs by representing the voice of the customer when working with developers and other technology partners. Be a primary source for industry best practices and for creative performance metrics and incentive solutions
Leadership and Management Accountabilities
Manage employee performance by setting clear expectations and by providing fair, timely and accurate formal and informal feedback
Set the appropriate context when assigning work to ensure that employee contributions support the achievement of the business unit’s priorities and CIBC’s overall goals
Hire the right people in the right jobs to align individual capabilities with job requirements and business unit goals
Actively influence and negotiate the direction and nature of departmental policies and procedures based on a sound knowledge of industry best practice and in the spirit of continuous improvement
Build team and individual capabilities by providing development opportunities such as job shadowing, special projects, and training

Senior Manager Retail & Franchise Projects Resume Examples & Samples

Support the Director Retail & Franchise Excellence and the Vice President Retail & Franchise to deliver on global/strategic projects
Translate the strategy and principles of the Retail and Franchise Team into concrete goals and work packages
Provide project management framework and tools to the department, provide input and overview regarding global projects to ensure a coordinated implementation approach in the Markets; project manage the creation and realisation of work packages from pre-project analysis, capturing current processes and practices across markets and seek best in class resources, to test/pilot execution and implementation in defined target markets
Drive the development of new concepts and ideas that support the accomplishment of our strategic targets
Maintain an overview of all key Retail and Franchise and cross departmental R&F projects. Track status of implementation and ensure delivery of agreed objectives. Maintain prioritisation as new projects are formed
Act as an expert point person for Retail and Franchise on assigned topics
Based on identified needs, partner with key teams cross-functionally to develop solutions which enable the Retail & Franchise team to achieve business goals and objectives
Consistently screen the retail market & industry for best practise and other news as well as benchmark competitors to the adidas-Group Retail and Franchise environment
Facilitate a culture of sharing and adopting Global best practice across all markets
Evaluate the competencies of subordinates on a regular basis and provide prompt feedback and guidance to drive high performance
Take ownership for Talent Management processes to grow, develop and retail talents
Promote a high performance culture by setting clear expectations and individual goals
An additional European language is an advantage
University degree in business, ideally with marketing and sales focus or equivalent professional experience
6-8 years business development or project management (ideally in retail) experience

Senior Manager Retail Internet & Mobile Banking Resume Examples & Samples

1) Support the investigation, development, and implementation of mobile channel initiatives and strategies
2) Develop concept definitions and requirements documents for new service features and enhancements. Liaise between business and technology partners translating the business need into business requirements document
3) Ensure that requirements are clearly, accurately and thoroughly documented and understood either for system changes or process changes and that there is value and consistency added to the customer experience. Act as a liaison between the product area and system area to resolve queries and problems of a business operational nature
4) Recommend strategies for channel services by staying abreast of international financial services' trends and by maintaining an up-to-date competitive intelligence program
5) Manage workstreams and projects ensuring the results reflect the original strategies and objectives
6) Ensure the timely and accurate completion of projects through
1) Excellent analytical skills, with at least 5 years of experience identifying business needs and documenting them
2) Solid project management skills, with at least 3 years of experience working on Project related roles
3) Strong interpersonal and communication skills(Both verbal and written) for interacting with international offices with varying cross cultural and language differences
4) Proven experience in delivering Online and/or Mobile banking projects
5) Knowledge of the International Banking environment and would be an strong asset
6) Spanish speaking is a requirement
7) Experience in Rapid development environment/ Agile methodology will be an asset

Senior Manager, Retail Development Resume Examples & Samples

Maximize Nickelodeon and Viacom CP revenues through the development and execution of store-wide and in-department merchandising programs designed to drive sell-in, and by proactively suggesting new products and categories to retailers
Create and distribute updated vendor lists and sales/brand presentations to key stakeholders
Strengthen the sales data collected from retailers by coordinating with vendors, lines of business contacts and internal data systems teams to see higher data capture. Analyze periodic sales reports to ensure accuracy, identify trends, and pinpoint opportunities at assigned accounts
Demonstrate ability to develop relationships with retail contacts including buyers and vendor sales reps to ensure regular communication and promotion of N&VCP
Work with the Retail Marketing team to execute marketing and retail specific promotional programs for assigned retailers
Proactively monitor and address changes and opportunities in the retail marketplace
Maintain on-going competitive analysis
5-7 years experience in retail sales or consumer goods manufacturer with some knowledge of kids media and/or marketing
Excellent skills in Microsoft Word, Excel and PowerPoint (other presentation software a plus)
Ability to travel approximately 20% of work time
Very strong written and sales/presentation skills
Knowledge of assigned markets and retail structure; existing relationships in the toy, apparel, packaged goods or retailer industry a plus
Strong analytical skills, including budget management and retail sales analysis
Ability to manage multiple tasks by being incredibly detail-oriented and organized
Confident, Collaborative, Creative Thinker and Risk Taker
Sense of entrepreneurship and acts proactively

Senior Manager, Retail Ethernet Resume Examples & Samples

Develops, directs and monitors deployment strategies across all assigned projects for all markets and divisions in an agreed to priority order
Manages the day to day deployment activities of a team of project managers ensuring successful completion of deployments within scope, schedule and budget
Owns and drives delivery of unit commitments; provides long term forecasts
Proactively manages customer relationships
Provides strategic support for Ethernet service deliveries as follows: (1) resolves systemic process gaps and issues, (2) identifies systemic task completion issues and develops solutions to resolve, (3) defines standards and implements appropriate quality assurance mechanisms to ensure compliance across programs, (4) delivers new products and systems (i.e., processes, procedures, training, documentation, etc.), and (5) identifies, manages and mitigates program risks
Is proactive in identifying and implementing process improvements that will ensure the operational efficiency of the team and the success of deployment projects
Reviews and validates deployment project plans identifying risks, issues and gaps and developing corresponding mitigation plans
Understands and manages program dependencies impacting assigned portfolio of projects
Confers with and represents the program/department in meetings with the Business and Divisions; fosters collaborative working relationships to the benefit of the program and with multiple Comcast departments; ensures alignment around program plans and direction across departments
Manages escalations and resolutions of roadblocks impacting project/milestone delivery; Escalates issues requiring action or decisions to director, as necessary
Understands and reinforces processes; is proactive in identifying and implementing process improvements that will ensure the operational efficiency of the team and the success of deployment projects
Audits project records/orders to ensure compliance with project management quality standards
Accountable to director for deployment project plans, schedules, delivery within budget, and quality of all program elements
Acts as the communications conduit to director and associated business/technology leaders by one-on-one meetings and conducting periodic briefings/status updates, as necessary
Develops and manages communications and summary reports that apply to senior executives, senior managers and program audiences based on the deployment project plans and status; provides accurate project status information in the form of formal briefings, program/project coordination meetings, and written/graphic reports
Prioritize the activities, provide administrative support and manage the performance of direct reports
8-11 years of experience managing complex, technical/telephony programs
8-11 years of staff management experience
Program/Project Management training and certification; advanced knowledge of program management techniques and tools
Demonstrated ability to work independently with limited direction

Senior Manager, Retail Account Services Resume Examples & Samples

Experience in receivables management with an emphasis on reducing loan losses leading management groups is preferred
Well-developed interpersonal and communication skills (verbal, written, presentation/facilitation) In and English and French
Experience working in a task and goal oriented, team focus environment
Strong time management skills, along with well-developed analytical and critical thinking skills
A good understanding of the legislation and laws governing the credit and collection business within Canada
Creative/Innovative Thinking
Developing Others
Analytical/Systematic Thinking
Agile/Adaptable
Results-orientated
Normal office environment
Occasional travel may be required within assigned region
Must be legally eligible to work in Canada at the location(s) specified above and, where applicable, must have a valid work permit or study permit that allows the candidate to fulfill the requirements of the role

Senior Manager Retail Concepts Resume Examples & Samples

Partner with the relevant teams to create clear requirements and development of guidelines, structure and positioning for markets to implement the concepts whilst ensuring continued alignment to Brand objectives and positioning
Deep knowledge in specialised store design, plus broad knowledge of other retail and brand areas
IT: Microsoft Office, Microsoft Projects advanced. CADD is an advantage
2+ years management experience

Senior Manager Retail Concepts Resume Examples & Samples

Manage external agencies (concept design specialists)
Improve processes
Monitor the Retail industry (brick and mortar and digital) for best practices that can be adapted for adidas
Manage change and innovations through industry analysis in Retail Concept design at both the consumer level and the implementation practices. Build business cases for investment direction with guidance on commercial or Brand lifting experiences
Mentor experts as assigned
Set objectives while providing expertise for assigned projects
Accountable for Score reviews and identifying development needs of assigned teams (if relevant)
Self-initiate assignments
Support a wide range of complex assignments with global responsibility. Drive Global projects as assigned
Work independently with collaboration across multiple departments, and ensure implementation is followed to operational plans

Senior Manager, Retail Academy Resume Examples & Samples

Business Unit Knowledge – in depth understanding of Inventory Management, key business unit drivers, strategic goals, concerns, and pain points to effectively support the organization
Facilitation – present concepts clearly, articulate key distinctions, and lead rich discussions suited to the audience’s needs
Coaching – provide timely coaching and feedback to help individuals and groups strengthen a specific knowledge or skill area
Building Partnerships – identify opportunities and take action to work collaboratively and build strategic partnerships with brand learning & development, and senior leaders from various departments to help achieve business goals
Verbal and Written Communication – clearly conveying information and ideas through verbal and written communication to individuals or groups in a manner that engages the audience and helps them understand and retain the message
Change Management – facilitate the implementation and acceptance of change within the organization
Influencing and Persuasion – use appropriate interpersonal style and communication methods to gain acceptance of an idea from business partners
Strategic Decision Making – obtaining information and identifying key issues and relationships relevant to achieving goals and committing to a course of action to accomplish set goals
Managing Complexity – effectively identifying, breaking down, and managing difficult situations and work tasks
Adaptability – maintaining effectiveness when experiencing major changes in work tasks, structures, processes and culture
Technology – having achieved a satisfactory level of technical skill in select computer applications (MS Office: Excel, Word, PowerPoint) and web usage
Experience required: 5+ years of Inventory Management with a strong understanding of Inventory Management theory systems and tools
Strong verbal and written communication and proven track record in understanding the cross functional team
Exceptional facilitation skills
Outstanding project management skills with demonstrated ability to manage large complex projects and competing priorities

Credit Review Senior Manager Retail Resume Examples & Samples

Assessment of the quality of assigned portfolios and relationships, including identification and evaluation of emerging risks
Assessment of the quality and adequacy of credit analysis and exposure analysis as well as accuracy and appropriateness of risk ratings of Retail Entities
Approval of testing prepared by FCR Credit Risk Analysts and Guest Reviewers
Evaluation of the appropriateness of Corrective Action Plans resulting from Reviews or Business Monitoring, and subsequent validation of the effectiveness of the same after implementation by the Business
Accountability for the quality and consistency of work products that include Credit Assessment Documents, Sample Rationale Documents, and Fundamental Credit Review Reports created for the assigned Review Entities
Proactive communication to Credit Review Portfolio Managers and FCR Senior Management of any concerns and/or emerging risks that may jeopardize the assigned Review Entities
Demonstrable financial services experience including 6-8 years of credit experience in retail banking,
Fully conversant in credit policy matters with proven sound judgment
Regulatory experience or relevant experience in a similar role at another institution is desirable
Strong project management skills, with the ability to coordinate and manage large review teams
Strong written and verbal communication skills, with the ability to communicate clearly and concisely to audiences of varying levels of seniority
Strong interpersonal skills, with the ability to build relationships and exert influence without direct authority

Senior Manager, Retail Ethernet Resume Examples & Samples

Leads a team of project managers responsible for the tactical coordination of service delivery activities across Engineering, Provisioning, -Network Operations, Business Unit, Division and Regional organizations to ensure successful completion of service delivery activities
Critical Path and Risk assessment, management and mitigation
Deployment management
Program Change Control--Schedule, scope and budget
Communication/Organization Skills
Meeting Facilitation Skills
Negotiation Skills
Solid technical knowledge and in-depth understanding of subject matter
Ability to present technical information in face-to-face presentations to varied audiences; including executive management, engineering, operations and sales

Senior Manager Retail Banking Wealth Management Finance Resume Examples & Samples

The position is responsible for
Interpretation and implementation of Regulatory Reporting guidelines for HNAH, ensuring that reporting complies with pertinent US GAAP. Decisions regarding pronouncements and changes, senior management requests and reporting changes are made with consideration given to other financial reporting areas (Corporate Accounting, SEC Reporting, and Group GRCA Reporting), management objectives and consultation with higher management as required
Maintaining responsibility for all Federal Reserve Reports, as well as related corporate compliance responsibilities, including compliance with appropriate provisions of the Sarbanes-Oxley act of 2002. This position routinely interacts with HUSI, HNAH and Group senior financial and business management as well as other HNAH financial reporting areas when completing reporting requirements and is responsible for ensuring effective communication of relevant report/rule changes and issues throughout the process
Gathering, analyzing, reporting data and resolving issues at all levels and responding to queries from senior management, internal/external auditors, Group, and other financial reporting areas
Having a comprehensive understanding of the inter-relationship between various reporting formats and regulations (US/UK/IAS) impacting them and ensuring proper reconciliation between them
Identifying and assisting in resolving complex reporting and accounting issues resulting from constantly changing requirements, a fluid organization structure, new products and initiatives, complicated by the international nature of the organization
Collecting, organizing, evaluating and validating information generated in this a complex decentralized matrix environment
Minimum of twelve years of proven and progressive experience in complex corporate accounting and/or reporting environments
Minimum of seven years proven management experience or equivalent
Bachelor’s degree in accounting, finance, related field or equivalent experience. Certified Professional Accountant (CPA) designation preferred
Strong financial analysis, written and verbal communication, and managerial skills
Strong technical, accounting and reporting knowledge in one or more of the following: US GAAP; US/UK regulatory and capital requirements; IAS related to corporate compliance with FIM and financial reporting to GHQ FIN
Advanced knowledge of personal computers, including pertinent mainframe and software applications

Senior Manager Retail Resume Examples & Samples

Achieving budgeted Sell Out & Sell In
Monitoring & driving benchmark Retail KPI’S for the brand
Daily, weekly & monthly reporting to various organisational stakeholders
Sales planning in collaboration with brand marketing & education teams
Working in close collaboration with the field teams to win their trust and orient them in the right direction towards achieving desired business objectives
Stock Management: participation in periodic S&Ops at the office with the aim to maintain optimal stock on counter in line with business indicators
Understanding & internalising the brand and its unique DNA and driving the business within the brand framework
Spending time on the field & identifying unique strengths and areas of improvement of each POS & coming up with actionable & measurable solutions for the same
Following the brand International guidelines & best practices and implementing them in the required relevant manner in the local market
Conducting periodic business reviews with retailers and the store teams and identifying key areas of success & improvement
Developing an exciting Incentive plan in collaboration with marketing & education teams
Finding new distribution for the Brand, with support of Merchandising & responsible on how the Store looks at all times
Preferred professional experience in a sales / retail position with a Luxury Brand / company

Senior Manager Retail Concepts Resume Examples & Samples

Support and coordinate the development and installation of seasonal graphic updates for SIS
Knowledgeable fixture assembly and installations skills
Good understanding of key retail channels and accounts
Great communication and presentation skills
Proficient in MS Office applications (Outlook, Excel, PowerPoint, Word); knowledge of basic Adobe Photoshop
Fixture production knowledge highly preferred. (from creative design development to production vendor to installation/assembly)

Gf-credit Review Senior Manager Retail Resume Examples & Samples

Management of assigned FCR Review Entities through quarterly Business Monitoring and periodic Reviews
Assessment of the appropriateness, completeness, and usage trends of the credit risk components of the Risk Appetite Framework for assigned Review Entities
Assessment of the effectiveness of the credit risk processes and standards of assigned entities to promote leading practices and identify opportunities for improvements
Assessment of Business and Risk staffing levels to determine the effects on assigned Review Entities
Preparation of Credit Assessment Documents in accordance with and at the quality standards required by the FCR Manual and Review Guides
Support of Credit Review Portfolio Managers, Regional Directors, and FCR Management on regional and/or global tasks
Travel required (15% to 50% depending on Region)
Good knowledge of retail banking products
Strong analytical skills, with the ability to identify root causes and trends and anticipate horizon issues
Proficient in Microsoft Office (Word, Excel, and PowerPoint)
Language skills preferred, depending on region
BA/BSc or higher in business, finance, or a related field

Senior Manager Retail Activation Resume Examples & Samples

Develop and execute strategic and creative promotions that drive traffic and increase customer sales – bring our brands to life in store
Bring Shopper Marketing best practices to the IBD retail space
Partner with Global Training Director to create a retailer visual merchandising curriculum
Maximize online merchandising and cross sell opportunities on B2B site and Marketing Store
Maximize the Marketing Store to always offer on-demand print programs and ensure all retailers have access to multiple in-store tools and branded items
Ensure all retail promotions are supported across all parts of the business and launches are executed with product in retailer’s stores
Create and manage POP inventory, sell-in and co-op programs
Act as lead manager for retail communication, planning and activation; work in conjunction with global brand teams to generate buzz for product launches, work in conjunction with Demo Manager to maximize consumer or customer in store event experience
Identify key marketplace trends and develop recommendations to enhance CSG marketing position
Plan and manage all budgets associated with retail activation launched in the marketplace understanding effectiveness and ROI
College or University degree in shopper marketing, retail merchandising and/or related field
3-5 years’ experience in retail merchandising or shopper marketing
Strong interpersonal & communication skills
Strong ability to organize efficiently
Strong detail orientation and commitment to seeing a project through from beginning to end
Experience in retail space

Senior Manager, Retail Risk Resume Examples & Samples

Improve upon and direct the energy risk infrastructure for NRG’s Retail Regions including managing a staff of 5-6 Managers and Analysts
Work directly with other Retail and Wholesale Risk functions to ensure correct deal capture; modeling; and market, operational and credit risk requirements
Foster strong working relationships with other groups within NRG including Sales and Marketing, Supply Management groups, Asset Development, IT, Legal and Regulatory, Treasury, Accounting and Financial Reporting
Ensure all commodity and non-commodity retail costs are accounted for in Distributed and Retail price offerings
Ensure all load positions and associated hedge positions are captured into the load and trade capture systems
Monitor valuations and market risk across the portfolio
Review/Prepare daily risk reports and review with Retail Commercial Operations and Management teams
Review/Prepare necessary monthly and quarterly risk reports for Management
Review and perform risk analysis for commercial opportunities including any material expansion, new strategy or new market
Ensure daily compliance with all NRG and Retail Risk policies and procedures
Bachelor’s degree required. Business, mathematics, economics, finance, or engineering preferred. MBA preferred
Minimum 5 years of experience in Retail product costing and structuring, energy finance, retail commodity marketing, wholesale commodity trading or energy risk management with exposure to energy and risk management information systems is required
Experience in asset modeling, distributed generation, transaction modeling and financial modeling helpful
Significant working knowledge of financial and physical energy trading markets, particularly electricity markets is required. Experience in major ISO Markets, Retail Electricity or Natural Gas is preferred
High degree of computer literacy, including experience with Microsoft Office products and database languages with ability to be hands on and personally lead costing and structuring efforts as needed
Ability to plan/manage multiple priorities and committed to meet demanding deadlines in a demanding environment and work overtime when required. Works well in a team environment

Senior Manager Retail Experience DTC Resume Examples & Samples

Advanced user of MS Office
Strong leadership, problem-solving and decision-making abilities
Ability to identify and anticipate consumer trends and buying habits with a forward looking perspective
Strong Process and project management skills
Strong presentation, communication and planning skills
6-8 years Retail or Marketing experience (minimum 3 – 4 years Retail experience is essential)

Senior Manager, Retail Risk Management Resume Examples & Samples

Management of all governance activities across RRM to ensure the business functions within the stated Risk Appetite
Coordination of key executive meetings including formalizing the agenda, coordination or creation of materials and publication of the minutes
Coordination of all internal, external and regulatory audits impacting RRM in partnership with other impacted business and control partners as needed (Compliance, Regulatory Risk etc.). This includes ensuring all participants under the requirements of the audit, all work packages are assigned and managed to completion, providing challenge and feedback on submissions as appropriate to ensure a cohesive and comprehensive view of RRM is presented, and packaging the work appropriately for submission
1B monitoring of various controls across RRM to ensure all mandates are met across the policy, strategy and reporting teams
Continue to develop the governance infrastructure of RRM to adjust to changing mandates and/or shifts in focus given economic changes and the performance of the book of business
Develop and maintain a deep level of knowledge and understanding of key business processes across Canadian Banking and the impact of those businesses on RRM's ability to deliver on its mandate
Knowledge of regulatory requirements and experience interacting with third parties (e.g. OSFI, OCC, E&Y, etc.)
Understanding of the Bank’s internal standards, practices, policies, frameworks, and risk appetite
Deep experience implementing the Bank's Risk Management practices
In-depth knowledge of and experience with all businesses across Canadian Personal and Business Banking, including product, operations and control partners will be an asset
Ability to develop meaningful reporting to highlight issues for an executive audience
Research and analytical ability to review information and draw appropriate conclusions such as the impact of regulatory changes
Extensive facilitation experience at all levels of the organization
Strong analytical thinking and problem solving skills
Strong written and verbal communication skills with the ability to communicate at the right level with a variety of stakeholders
Deep technical skills with MS Office in particular, Power Point, SharePoint, Word and Excel

Senior Manager Retail Conceptsll Resume Examples & Samples

Manage the implementation of our globally approved fixture concepts: Homecourt, Stadium and Neighborhood and other custom fixture concepts as needed
Proactively lead and drive all internal and external teams (Global Retail Concepts, production, installation, visual merchandising, and logistics) from planning through the final implementation by providing informed recommendations
Partner with CtC to optimize and manage allocated budgets for all retail concepts and repair/maintenance projects
Manage direct report, retail concepts specialist
Ability to interpret CAD drawings
Strong conceptual thinking, critiquing design skills and innovative layout imagination
Strong project and budget management, planning, and prioritization skills
Ability to succeed in ever-changing and complex organization with high level of autonomy
Minimum of 7-8 years of branded space implementation and project management experience
Account Marketing and/or Management experience a plus

Senior Manager Retail Credit Resume Examples & Samples

Monitoring portfolio performance in accordance with Risk Appetite
Overseeing day-to-day activities of 4 credit risk analytical staff members with regards to proactive credit risk monitoring/reporting and loss forecasting
Chairing monthly Student Credit Portfolio Review Meetings with the Business Line
Proactively identifying portfolio opportunities and issues and recommending requisite policy/pricing actions
Ensuring staff prepare comprehensive credit policy change proposalsindependently monitor credit performance against expectations
Overseeing staff work on loss model/scorecard development, monitoring, and recalibration
Ensuring staff are providing timely responses to credit risk inquires from all stakeholders (Business Line, Finance, Corporate Credit Risk, Investor Relations, Regulators)
Carry out effective loan underwriting oversight, underwriting system QA, and problem debt management oversight
Acting as a primary liaison with Underwriting, Collections, Finance, Credit Quality Assurance Audit and Regulators on student credit risk matters
Provide ad hoc credit analytical support on strategic business initiatives, CCAR and ALLL
Ensure an effective control environment and promptly resolve open issues
Plan and implement activities that will support the development of team members aiming for a highly motivated and highly performing team. Foster an environment of cooperation and change
Identify recruitment opportunities and oversee the new hire orientation process for new team members
Carryout all performance management activities
Proven understanding/application of consumer credit risk-based principles, processes and analytical techniques and experience managing consumer credit risk policies/portfolios
Ability to effectively manage quantitative analysts who conduct extensive, complex data manipulation/analysis
Ability to synthesis key findings from large complex datasets
Demonstrated problem-solving and analytic skills
Demonstrated planning and organizational skills
Exceptional communication skills, both written and verbal as well as influencing skills
Proven ability to foster a collaborative work environment
Proven ability to handle, fast paced and changing environment maintaining confidentiality
Strong knowledge of subject areas, understanding of business lines and risk management skills
Student lending experience preferred, but not required
SAS programming skills preferred, but not required
Advanced knowledge of MS Word, Excel (Pivot Tables) & PowerPoint
Knowledge of regulatory compliance requirements and operational risk management principles
10 years: Business/Finance/Banking/Risk
8 Years: Consumer Credit Risk Management
4 Years: Managerial

Senior Manager, Retail Brand Development Resume Examples & Samples

Drives strategy and vision at retail for assigned franchises or brands
Works with Retail Marketing team to develop annual promotional plan and calendar to drive financial results at retail for assigned franchises or brands
Work collaboratively with content providers and key stakeholders within TWDC to meet overall business objectives in alignment with departmental direction
Partner with sales, licensing, and DCPI/TWDC franchise management to identify and maximize opportunities at retail
Support internal relationships including key content providers for communication of retail strategies by franchise
Contribute to the brand priority process and calendar to ensure internal DCPI divisions and retail teams are aligned in prioritization of franchises across retail channels
Analyze market trends, consumer data for assigned franchises by retailer, and internal positioning of franchises/properties to make strategic recommendations for brand execution at retail to maximize profitability and build brand equity
3-5 years experience in brand, consumer packaged goods, or entertainment sales, franchise/brand management
Ability to successfully lead multiple projects within a matrixed organization

Senior Manager, Retail Banking Resume Examples & Samples

Minimum 8 years banking experience with 4 years leadership and coaching experience
Strong leadership and coaching abilities
Superior knowledge of the bank's products and services
Thorough knowledge of KYC and the Temenos banking system
A complete understanding of all aspects of retail lending
Proven business development experience is essential
Strong knowledge of all Bank and subsidiaries products & services
Excellent interpersonal and organizational skills
Provide leadership and coaching to retail management and staff in Being Cruicial to our clients futures to develop the Bank’s deposit base, cash management, retail lending portfolio, and mutual funds portfolio
Ensure the Branch’s Retail Strategic Plan is effectively communicated to the retail team
Assist in the development of the branch’s annual business plan and budget, track progress of relative areas monthly to identify and address areas requiring immediate action
Develop and maintain regular branch activities with the Business Account Managers, by referrals or joint client meetings, to identify opportunities with clients such as employee-banking packages and personal products and services for the principals of the businesses
Develop a portfolio of retail clients with a strong emphasis on a high quality portfolio and effective risk management
Develop a strategy and implement a marketing plan to achieve retail asset growth as per agreed targets
Recommend credit requests in excess of assigned lending authority to the AVP & Branch Manager or their delegate
Minimize loan delinquency and revenue loss through implementation of programs and procedures to identify and manage problem loans
Ensure timely and consistent follow-up for account reviews
Ensure that loan documentation and procedures are adhered to
Ensure required reports and other financial data is received and analyzed promptly in accordance with conditions of loan commitment/authorization
Ensure KYC (Know Your Customer) is utilized regularly for client retention and relationship

Senior Manager Retail Concepts Resume Examples & Samples

Specialist in business or technical skills with expert knowledge in some areas of work or systems (business champ)
Curiosity for innovation, trends, science, retail and technology along with a passion for making insights in the field of sport
University degree in a relevant field
Min 6 – 8 years of working experiences
Communicate and negotiate effectively
Cooperate well, develop and maintain relationships
Work independently as well as part of a team
Plan working time efficiently, balancing short term tasks with long term goals
Strong analytical skills, solution driven and result oriented
English: fluent
IT skills
PowerPoint: Advanced

Senior Manager Retail Credit Initiatives Resume Examples & Samples

Experience with loan origination systems, decision engines, and in designing strategies for new account origination and account management
Project management skills to prioritize and balance different priorities at the same time, with a proven track record of success in leading and implementing change in banking initiatives
Self-driven individual ls are required in order to influence change

Senior Manager, Retail Banking Resume Examples & Samples

This role reports to the AVP Retail Banking and provides support in managing a select group of the Retail Staff. The incumbent will also be active in assisting the AVP with various other duties associated with the Park Place Retail operations
Provide leadership and coaching to retail management and staff in the development of the Bank’s deposit base, retail lending portfolio, and mutual funds portfolio
Recommend credit requests in excess of assigned lending authority to the AVP Retail banking
Work closely with the AVP Retail to implement programs and procedures to ensure the branch’s retail administration is functioning effectively and complies with applicable policies & regulatory requirements in all areas of retail banking and retail operations. Ensure an inspection rating of Satisfactory is maintained with limited major and repeat findings identified

Senior Manager, Retail Services Resume Examples & Samples

Work with Retail Services Operations Managers to ensure compliance with established processes and procedures. Provide consultation and coaching to managers on process improvements
Participate in design of new processes and procedures to meet changing business needs
Work with business support groups to refine processes and procedures that maximize efficiencies in Retail Service operations
Analyze quantitative data from reports and provide reinforcement on best practices or consultation on action plans to achieve desired performance levels
Stand-up new locations during expansion phase
Work with senior leadership to prioritize process and technology opportunities that address the strategic needs and pain points of Field Operations
Provides operational support to the Senior Director of Retail Services as needed

Senior Manager, Retail Asset Protection Resume Examples & Samples

Operates as an integral part of the retail field leadership and corporate team and implements AP strategies aligned with business objectives
Works closely with key business partners, such as: operations, accounting, human resources, store development, supply chain, legal etc. to identify opportunities to improve profitability and efficiencies
Innovate and implement policies and procedures that reflect business needs, future trends to improve teammate and athlete safety and security
Drive a strong preventative AP culture through education, awareness and resolution by influencing key leadership and teams on best practices through communication, travel and meetings
Develop impactful reporting on KPI’s such as, inventory, training, communication, investigations, current and emerging risk trends, and review results and finding with executive leadership
Conduct analysis of shortage results and implement solutions for shrink reduction
Partner with AP investigations and ensure all theft cases are handled in a prompt and professional manner
Work directly with Retail accounting ensuring compliance to banking standards and investigate all discrepancies
Provide general AP consultation to the retail team on theft deterrence, physical security, operations, safety, training, POS controls, and emergency response
Proven experience in conducting internal investigations and certification on interviewing techniques (Wicklander-Zulawski preferred)
Team player with ability to work independently that can identify and resolve business problems within a faced past environment
Ability to strategize and innovate to anticipate problems and implement solutions
Experience with exception based reporting systems, ability to understand financial reporting/statements, investigative reports and technical procedures and policy
Prior experience influencing and training leadership on best practices for minimizing loss due to theft, and proactively educate teams on trends related to shortage and safety and security
At least 5 years of previous supervisory experience
Proficient in Microsoft Office, Microsoft Power Point, Microsoft Excel, Microsoft SharePoint or equivalent

Finance & Enterprise Performance Senior Manager Retail & Trading Business Resume Examples & Samples

Experience in accounting audit / assurance plus financial & accounting experience in retail or trading business
Good understand in trade promotion concept
Willing to work in consulting firm and travelling

Senior Manager, Retail & Franchise Resume Examples & Samples

Design and implement the strategy for the Own Retail & Franchise business throughout the designated market to grow the business and achieve a competitive advantage in the market
Drive omnichannel mindset & application in stores that result in the establishment of a long term interactive relationship between the brands and the consumer and a profitable online business model
Overall fiscal responsibility for achieving the Own Retail & Franchise business plan goals and budgeted objectives through sales, margins, profitability and other financial measurements for the adidas Group Brands. (Includes - Lead and manage the full P&L for OR/FCH business)
Manages the implementation of SEAPAC Brand and Sales initiatives, programs, and procedures across the OR/FCH to promote key messages and achieve a competitive advantage in the omni-channel marketplace
Maintain a collaborative approach and consistently communicate vertically and cross-functionally to ensure alignment of internal priorities and resources are allocated appropriately to achieve desired results
Directs and continuously improves Retail & Franchise store operations to meet market and global objectives for operational excellence
Develops and implements DTC in-store programs designed around industry best practices to increase efficiency in operational and Brand excellence
Drive market strategy for retail expansion to fulfill brand and commercial objectives, partner closely with SEAPAC DTC Hub team to finalize investment decisions
Own internal procedures for the adidas Group brands to ensure full compliance with internal audit and published guidelines/procedures
Lead and advocate the service model and methodology – be an active ambassador for the Connect Engage and inspire methodology and live this in your day to day leadership practises

Senior Manager, Retail World Resume Examples & Samples

Develop and drive a Category Performance Management training and development program across the region. This includes managing and leading classroom training and workshops in different countries to support better analysis and stroy telling with insight
Support the launch of new retailer reporting system in the region
Be the regional expert and conduct training sessions in countries, drive launch and executuion plan across multiple countries
Drive the use of syndicated consumer studies in the region through education and best practice demonstration
Help support opportunities in Shopper, Ad Hoc Studies, Custom Research and EpoS Analytics
Help promote cross country teamwork and community through organising Lunch & Learn meetings and newsletters
Proficient in MS Word, MS Excel and MS PowerPoint
Excellent networking, relationship building, sales and negotiation skills
Sound analytical skills and the ability to interpret research data accurately
Able to deliver accurate, compelling and insightful presentations to clients and in-depth analysis of research results
Fluent in both written and spoken English
Bachelor’s degree, preferably in a Business discipline
Minimum 5 years’ working experience, preferably in Client servicing/ Account Management or in a Marketing and Merchandising role within the Retail Industry with category management or shopper research experience
Prior experience in retailing will be an advantage

Senior Manager, Retail Business Resume Examples & Samples

Previous experience in high level program analysis
Prior food retail management experience ideally in a healthcare environment
Proven client relationship skills
Successful customer service skills

Senior Manager, Retail Resume Examples & Samples

A minimum of seven (7) years of experience in retail management, merchandising or buying for multi store operations
A minimum of two (2) years of supervisory experience
Strong knowledge of merchandise sourcing and purchasing
Experience with store design and set-up
Ability to identify successful merchandise mix
Ability to create and stay on budget
Knowledge of inventory and expense controls
Excellent negotiating skills
Training experience
Proficiency with Microsoft Outlook, Word, PowerPoint and Excel
Ability to travel as required (45%)
A minimum of ten (10) years of retail buying experience
A minimum of four (4) years of managerial experience
Knowledge of retail systems
Ability to evaluate and identify opportunities from a strategic perspective, including the ability to develop, prioritize and implement plans to meet core goals
Excellent presentation, public speaking and interpersonal skills, as well as excellent written communication skills
Ability to communicate effectively within a global corporate structure

Senior Manager, Retail & Trade Marketing Resume Examples & Samples

Create and develop innovative windows, Point of Purchase (POP) marketing materials, communication tools, and guidelines to strengthen the PUMA brand for both PUMA Retail Stores and Wholesale Accounts, specifically for Running & Training BU
Lead the Sell-In materials process, delivering store environment mock ups, visual material for the regions and countries to implement during pre-sale period
Implement showrooms at the seasonal 360 Sales Meeting, delivering executions that are replicable for local showrooms
Lead the Sell-through process, delivering impactful point-of-sale material globally to our retail stores & key trade partners
Represent the brand and utilize the PUMA 4Keys (Fair, Honest, Positive, Creative) in all decisions, actions, processes and practices
Responsible for the global Retail & Trade Marketing strategy for the Running & Training Business Unit
Lead and work directly with Retail Visual Merchandising, Product Merchandising, Category Marketing, Creative Services, Retail Operations and Retail Marketing in the development and implementation of an effective window materials, instore, and POP strategy for full price, outlet stores, and key accounts including but not limited to: window campaigns, interior POP and product marketing
Facilitate the strategic roll out of innovative local window and POP packages while adhering to the Regional Store Event and Marketing Calendar
Coordinate and communicate POP directives in conjunction with Visual Merchandising Manager and Retail Operations
Partner closely with Wholesale Visual Merchandising team to align Wholesale and Retail visual and POP creative and plans when possible
Consistently explore and spot new trends and innovation in the Retail industry and determine how to incorporate into relevant PUMA in-store experience and communication
Use quantitative and qualitative metrics to maximize the effectiveness of window and POP materials
8 to 10 or more years of relevant experience in Marketing, Design or Production, preferably in the Retail and/or Fashion industry
Excellent presentation and negotiation skills
Ability to work cross-functionally
Strong knowledge of Running, sport and lifestyle retail marketplace
Ability to spot trends prior to becoming mainstream
Strong computer skills, with knowledge of MS Office programs
Strong understanding of visual design as it applies to the retail environment
Proven ability to work independently and multi-task

Senior Manager, Retail Business Analytics Resume Examples & Samples

Develop & manage process for creation of sales plan & payroll plan by location (in conjunction with / with inputs from Finance & Retail Planning)
Execution of annual merit process for all North America DTC stores
Quarterly bonus review and execution for all North America DTC stores
Monthly payroll review and reporting for all North America DTC stores
Weekly business, team and training report generation for all North America DTC stores
Create and manage store line training in the areas of effective labor scheduling and payroll management
Develop & deliver meaningful & actionable payroll reporting at a divisional, regional & store level
Analyze Retail payroll budgets & weekly/monthly performance to
Recap trends
Understand areas of opportunity
Provide solutions to optimize usage & improve productivity
Provide data elements to impact payroll decisions, program changes or new programs
Retail Workload
Partner w/ Headquarters (Tide Point) workload drivers in determining and assessing time standards for workload
Collection & documentation of workload requests in template
Active member in review and approval of assigned workload
Take learnings from workload drivers to impact Storeline payroll
Review & management of Retail Payroll Budget; partner with HR on salaries & wage rates
Ad hoc report generation and analysis
Lead project team for workforce management implementation – vendor selection, project timeline and deliverable, program vetting, set-up, store training, rollout and ongoing project management
Participate in the ‘F’ financial planning process to support Retail/ Stores initiatives and ‘asks’ that drive Retail Store growth, ie. CapEx spend, supply needs, technology improvements, etc
Develop and maintain Store Manager/District Manager/Regional Director budgets for Travel & Expense and various SG&A costs associated with ‘in store spending&#8217
Strong analytical & organizational skills
Must be highly skilled with database/spreadsheet programs, and specifically MS Office programs (MSWord, Excel, Outlook, etc.); ability to create, read and write various levels of reporting
5-7 years of workforce management/labor management experience
Budget management and forecasting experience strongly preferred
Corporate retail experience a plus

Senior Manager Retail Deposits Resume Examples & Samples

Product Design & Development
Plan, develop and execute strategies to improve the profitability of the Deposit products in the Spanish Caribbean by building initiative plans, analyzing market trends performance reports, the quality of current operational processes and creating business cases that are aligned to enterprise-wide policies as well as local legislation
Develop and execute strategies that improve the design of the Deposit products vis-à-vis the competition, while aligning them to the global policies and best practices of the other sites where the Bank of Nova Scotia operates
Develop new products or enhancing the existing ones through the analysis of financial metrics and potential market threats and provide solutions that are backed by the corresponding costs and return on investment
Lead the implementation of the initiatives and ensure that all phases of each project are complete so that the product is well-positioned in the market and the portfolio grows sustainably by increasing our balances, the number of accounts opened and the market share
Evaluate product design proposals to assess market relevance and profitability
Support the design and development of communication materials and education programs
Work very closely with the in-country and Hub Delivery teams to ensure high-quality execution of key initiatives
Portfolio Optimization
Identify, design and collaborate in the development of regional relationship based solutions that focus on deepening, retaining, and acquiring profitable customers
Identify, evaluate and influence opportunities to improve product profitability, increase revenue generation and control/contain acquisition costs
Identify and lead capacity and sales maximizing enhancements
Maximize portfolio performance (i.e. Profit, Revenue growth, Cost management, Market share, etc.) through product innovation, positioning, pricing and promotion
Monitor and analyze product performance and business building activities in support of overall portfolio business objectives
Promote and leverage the use of best practices across the region
Leverage vendor and partner relationships for the purposes of business development opportunities
Product Promotion
Develop strategies that grow product penetration and the growth of Deposit products in the market by coordinating campaigns and promotions with strategic partners (if applicable) and analyze its effectiveness through statistical reports, performance metrics and overall results
Re-design strategies as needed in order to produce positive results of the initiative of the marketing campaign
Promote the Retail Deposit products by defining marketing strategies to achieve a proper positioning in the market, validating the product descriptions and objectives and building and executing international communication strategies. These activities may involve training workshops and deliver presentations representing the Bank at local fairs or corporate events
Business Operation and Management
Ensure the delivery of high standards of product service support and collaboration with partners
Provide support in the resolution of customer product service issues
Develop and monitor business cases to substantiate new investment opportunities and achievement of results
Support the ongoing review of operational risk and regulations to ensure confirmity and prudent risk management
Lead and provide support for initiatives that relate to the local regulation of the Deposit Products, which is required by the Superintendent of Banks
Identify and address systemic operational/system related issues
Process Improvement and Re-engineering
Continuously review the product life-cycle experience to assess competitive positioning and process improvement opportunities
Contribute to the development of new product innovation through the identification of technology solutions, shared services, and process simplification opportunities
Support the ongoing management of a cost-effective and administratively efficient suite of products
Adapt and develop processes and activities to accommodate developing/changing channels preferences/capabilities, regulations, and business opportunities
Support in the development and negotiation of annual business plans
Maintain regional and industry level intelligence to help inform key decisions in the planning process
Contribute to business line strategy and profitability by identifying key areas of focus and opportunity
Champion key department strategic business initiatives
MBA and/or minimum 5 years experience in financial services with business line responsibilities
Fluency in Spanish (oral and written) is a must
Experience in Retail Deposits
Experience in product or project management
Knowledge of local regulatory environment and bank policies associated with the product
Well developed knowledge of retail banking products and related processes
Well developed knowledge of Microsoft Office tools; particularly with Excel and Powerpoint
Experience in developing business cases and associated financial analysis

Senior Manager Retail Partner Stores Europe Resume Examples & Samples

Work with all partners to achieve the opening of new stores and execution of operating standards in line with Partner stores operations manuals
Identify training and on-boarding needs of Partner teams, plan and arrange trainings accordingly
Coach and lead Partner teams to achieve targeted KPIs
Set financial and operational targets for all stores and create actions to achieve and improve them on a frequent base
Work with partners and internal teams for a long-term expansion plan and fulfillment of plan accordingly
Ensure each partner and store has adequate merchandise planning and buying to achieve financial targets and brand positioning
Plan and co-ordinate new store openings in conjunction with Partner and internal teams
Provide feedback to EU & global team about business status and needs for improvement of stores’ performance
University degree in business management, ideally with marketing and sales focus
6-8 years of retail and franchise experience, preferably within the sports or apparel industry in Europe
Fluent in English, further languages are a plus (Italian, French, Spanish)
Knowledge of non-US markets ideally attained through living/working in multiple countries
Multinational reporting and willingness to travel locally and internationally
Accountable. Commits to stretch goals and delivers; holds self and team to highest performance standards

Senior Manager, Retail Customer Solutions Resume Examples & Samples

Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge
Development and execution of strategic business plans
Works with the Director, Retail Customer Solutions on the design and implementation of customer solutions, which may include one or more of the following: product bundling programs, pricing strategies, cross-sell strategies, and customer engagement through direct and indirect channels
Leverages the use of data analytics to inform product, program, policy, process and delivery channel enhancements, ultimately making it easier for customers to bank with us
Manage the development and implementation of product and marketing objectives and strategies including promotional plans and marketing campaigns
Evaluate and develop customer-centric products and programs, enhancements, sales strategies, positioning alternatives, advertising/promotional/direct marketing plans, pricing plans, streamlining of delivery costs, and product distribution systems
Collaborates with internal and external stakeholders to obtain their buy-in and resources to proceed with plans and projects
Influence the process of product development/enhancements to ensure competitive and comprehensive products are offered across all delivery channels
Help develop business cases to support recommendations; lead and/or implement projects to achieve business objectives and enhance processes
Ensure business requirements are accurately prepared and interpreted, meet the needs of all stakeholders, and provide all information required
Manage the design, development, and implementation phases of projects to ensure objectives are achieved
May represent the department in compliance, regulatory and legal initiatives and provide support to other Product teams to ensure we mitigate risk (credit, operational, financial and reputational) to our business and the Bank
Market intelligence and internal information management
Researches the competitive landscape to identify and anticipate future trends, changes in customer needs, and the actions of competitors
Maintains communication with delivery channels, alliance partners and customers about product needs, competitive opportunities and trends
Provides input for surveys and market research to ensure products/programs satisfy customer needs
Gathers and maintains historical competitive pricing and identifies past and future pricing trends, price leadership and price elasticity; may develop and maintain pricing models to analyze revenue impacts of price changes
Ensures the internal management information systems satisfy Bank user needs
Produces and/or contributes to timely to reporting/dashboards including key measures and performance indicators
Process improvement and re-engineering
Look for ways to improve the underlying delivery procedures of the Retail Customer Solutions business to enhance business line efficiency
Maximize process and operational efficiency opportunities by exploiting the advantages of technology, using Agile methodologies where possible
Maintain a current awareness of operational procedures, systems and issues facing the various delivery channels (branches, Call Centre, digital) to identify opportunities for product changes, identifying areas where new/enhanced products need to be implemented to improve performance and productivity
Ensure operational and systems problems are identified and solutions implemented by the appropriate operational and systems departments, as applicable
Supports distribution channel effectiveness and customer experience
Ensure timely responses to field inquiries and that complaints/problems escalated to the business lines are resolved; reviewing trends to improve customer experience
Ensure up to date information is available to field staff and other users through all publication channels (News items, manuals, job aids, the resource centre, pricing guidelines, Scotiabank.com, Scotia Online, partner websites, marketing material, etc.)
Develop, execute and facilitate training information seminars
Authorize non-standard pricing within defined authorization range
Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct
Champions a high performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment; communicating vison/values/business strategy and managing succession and development planning for the team
Thorough understanding of the Bank’s products/services/delivery channels
Excellent knowledge of outside market and competitive products
5+ years of Financial/Marketing/Product Management experience
High-level proficiency in use of Microsoft Excel, Access, PowerPoint, etc

Senior Manager Retail Merchandising Resume Examples & Samples

Coordinate with CtC, franchise to make assortment needs per season
Consolidate these needs into an efficient buying plan
Analyze daily sell-through and adjust assortments and deliveries to ST results
Make sure our buy and merchandising schedule can well reflect the strategies of the company
Collect Feedback regularly from account sales and franchise ops and maintain a close contact with the market
Monitor the sell through in-season and provide suggestion for in-season product management
Deliver reports to aChina, region and Global regularly or on request
Manage the daily operations of all the team members and follow up with them their progress on KPIs regularly
Manage and develop people
Provide a framework for performance
Result orientation
Influencing others
Good analytical and problem solving skills
Decision Making
Organization/ People management
Coaching skill
Functional – More than 10 years of proven merchandising experience with at least 3 years at supervisor level with major apparel/fashion/footwear companies with big brands
Exposure – Familiar with both Retail Business Module
Industry – Ideally in apparel/fashion/footwear
Familar with China Local MKT business

Senior Manager, Retail Insights Resume Examples & Samples

Guide the team in anticipating key client issues and regularly offers suggestions on how our data can help
Lead delivery of impactful and actionable client presentations for key accounts given limited time
Accurately forecast and own the revenue for the assigned accounts and deliver against revenue commitment for both ad-hoc and contracted activities
Develop a high performing team environment by coaching team members and by removing barriers that derails the team in delivering on their work
Effectively manages Nielsen business processes relative to revenue and expense management for assigned team
Manage the development and engagement of direct reports
5+ years' experience in FMCG / Service or Retail industry
Advanced knowledge of research techniques and methodologies
Strong analytical skills with client servicing and account management experience
Proven influencing skills
Experience in managing a small team is an advantage

Senior Manager Retail Analytics Resume Examples & Samples

3-5 years of analytical work experience; retail, merchandising, promotional planning, pricing, and/or data management preferred
Experience interpreting data and presenting findings to senior thought leaders
Experience managing client relationships
Must be able to build relationships and work well with others to deliver results
Must be a strong communicator and organized
Professional proficiency with Excel and PowerPoint
Proficiency with Excel and PowerPoint
Knowledge of Target’s MerchIQ, Partners Online (POL), and Business Partner Data or other inventory management tools is a must
Proven aptitude for working with large sets of quantitative data and extracting relevant points
Must work well under pressure and be able to meet multiple deadlines simultaneously
Ability to work both as an individual contributor and team member
Experience owning data structures and leading data management
Data aggregation experience is needed
Proactive and tactical, comfortable with ambiguity and a fast paced environment
Self-starter who is energetic, enthusiastic, adaptable, and customer-oriented

Senior Manager, Retail Merchandising Resume Examples & Samples

Responsible for ensuring proper execution of Xfinity Merchandising Strategy across all retail channels to increase the profitability of company products and services through the utilization of various in store merchandising and messaging
Field Merchandising Managers will drive merchandising and customer experience tactics and values within their specific areas of responsibility. They will report to the Senior Director of Retail Displays and Visual Merchandising and are dotted lined to the Division VP of Sales to support the development of region/stores specific execution strategies
Implement National Merchandising and Store Design strategies by developing a strong partnership with regional sales management and store leadership teams. Liaison between stores and HQ Product and Merchandising partners. Field Merchandise Managers work directly with Store Managers and local sales teams to interpret direction to their individual locations
Provides training, coaching and development to sales teams on all merchandising components
Communicates merchandising resets based on the marketing/promotion calendar, executes and ensures compliance of the Merchandising Plan and Retail Store Brand Strategy across all Divisions/Regions and Markets. Manage planogram and merchandising activity in COR and Preferred Partner locations
Conduct spontaneous store visits to 'inspect what we expect' for store level merchandising execution. Provide clear, efficient communication with appropriate level of detail and graphics to sales teams on visual merchandising standards, guidelines, and activities
Ensures Sales Representatives are trained and updated on new promotions, products,

Senior Manager, Retail Supervision Principal Resume Examples & Samples

Provide supervision oversight of Rtl Supv Principal on down to their directs
Coordinate and facilitate the training and professional development of Rtl Supv Principal including IDPs, PFPs and Merit assessments
Manage implementation of initiatives and enhancements to risk based supervision
Identify gaps within the supervision structure and provide guidance on automated supervision solutions
Provide direction, guidance, training, and initiate and enforce disciplinary actions on policies, procedures, and operational issues and deficiencies across Retail
Coordinate and often draft updates to policies by facilitating feedback from key leaders as well as Compliance and other partners as necessary
Evaluate the communication and training needs of the supported departments and coordinate with partners regarding implementation; often drafting or revising written training, procedures, and WSPs
Facilitate the interviews and gathering of required files along with reviewing requested files needed for such audits, exams, and inquiries
Respond as needed to findings from exams, audits, and inquiries with formal written responses along with implementation of corrective actions
Business Unit Record Manager for RSO and Retail S responsible for department records review and sign off

Senior Manager Retail & Off-premise BER Marketing Resume Examples & Samples

Lead the cohesive thought process and implementation of the Retail and Off Premise Categories
Develop strong relationships with distributors and supply chain managers to make sure that products are delivered on time in the right amounts
Identify consumer trends and need states to achieve category sales targets
Create business case and financial analysis to support recommendations
P&L category ownership for all financial metrics including IMU, MMU, and Inventory Targets
Guide the product development pipeline strategy, process, and guidelines
Partner with operations team to ensure efficient and effective implementation and execution of category plans
Lead cross functional partners to ensure product introductions are on time, budget, and financial targets
Build unit sales targets by month for quarter with Supply Chain Team
Create monthly inventory flow tied to unit sales plan – by month for quarter
Manage seasonal merchandise flow strategies to maximize sales and customers’ expectations
Ensure accurate forecasting, approve category assortment plans by season, analyze product history and sales trends
Lead cross-functional initiatives to develop processes and systems to support forecasting, replenishment, and allocations
Thorough knowledge of retail and marketing strategies
Exceptional quantitative and qualitative analytical skills – ability to assess past performance, current issues, and expected trends to constantly changing marketplaces
High level of understanding of food trends and competitive environment
Strong drive for success; continuous learning of new and improved marketing techniques
Expert level of knowledge around planning processes and analytical tools
Knowledge of supply chain management – demand, inventory, purchasing and delivering plans
Excellent business judgment and curiosity of the business environment
Team player; excellent motivator; strong leadership skills
Ability to build trusted, highly collaborative relationships and manage cross-functional teams to success
Strong understanding of creative concepts and story telling
Minimum of 7-10 years’ experience in retail with demonstrated success, preferably in the food sector
Bachelor’s degree in marketing preferred. Graduate degree in a related field is desirable
Track record of driving smart, effective and efficient strategies that drive growth and business results
Experience managing wide array of product categories, varied in size, scope, and priority
Innovative mindset with ability to connect competitive trends with business opportunities
Commitment to working with shared leadership and in cross-functional teams
Excellent communications skills, both verbal and written. Must be able to effectively communicate to all levels, including senior executive leadership
Ability to manage multiple projects at a time
Advanced computer skills (Excel – pivot tables/ v-lookups/etc., Word, Internet)

Senior Manager, Retail & Category Operations Resume Examples & Samples

Leads a team of direct reports and provides work direction and evaluations
Develop, coach and train, and performance manages employees
Sets departmental goals and provides strategic direction to employees
Works with team and cross-functional partners and leaders in ensuring plans deployed to the field are operationally sound
Staffing and hiring of open positions
Strong organizational ability and/or project management skills
2+ years of merchant experience
2+ years of experience supporting a retail organization
3+ years of experience in a role working cross-functionally to gain influence and develop partnerships
2+ years of people management experience leading multi-discipline teams
1+ years of experience in vendor interaction

Senior Manager, Retail Business Solutions Resume Examples & Samples

Bachelor’s degree in IT, or Business Solutions. An advanced degree in IT or IS strongly preferred
Must have a minimum of 10 years of full life-cycle experience on Retail IT systems and its linkage to eComm
Keeping up with current trends in retail IT execution & consumer engagement systems, business models and challenges will be required
Knowledge of Retail KPI’s, Supply Chain, Clienteling, loss prevention & cyber security will be required
Evangelize ideas with cross functional leaders in Retail, eComm, and Omni and create future roadmap for the Direct To Consumer business
Highly collaborative and have the ability to work effectively in a dynamic, matrix styled, mission-driven, fast-paced, and growing environment
Track record as a strategic business partner at the highest levels of an organization. Strong communication skills and ability to manage people as well as work effectively with other business partners
Ability to apply reason, logic, and advanced problem solving skills to resolve complex issues and to collect, organize and interpret data, formulate models, draw conclusions and make sound recommendations
Strong data driven decision skills and ability to perform and interpret detailed financial analysis
Must be a strong project/program manager with clear formulation of objectives, efficient management of a project plan, be able to hold team members accountable and motivate a team to perform, be able to communicate status of projects, and have a tract record of successfully driving complex projects to completion; on time and within budget
Demonstrated and deep knowledge and skill for computer systems, and ability to created develop advanced presentation materials (e.g., using Powerpoint), and analyzing data (e.g., highly advanced user of Excel)
Stylistically, the Senior Manager, Retail Business Solutions should be a “doer” who is also comfortable and effective at managing and delegating

Senior Manager, Retail Lending Resume Examples & Samples

Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge
Lead the Retail Lending Team’s adjudication and administration of the indirect loans for the entire Dealer Finance Center (DFC.) The Senior Manager coaches and directs team to effectively analyze application information and associated documents while ensuring consistent application of policies and processes
Oversees DFC lending activities and practices to high standards of credit quality to ensure Indirect Retail and Dealer Value Lease Plan (DVLP) delinquencies and amounts Written out of Record (WOR) are within acceptable levels for the DFC unit as measured by the Bank’s internal delinquency and WOR standards reported in the Monthly Monitoring Report
Act as DFC lead on National projects, or lending policy and process reviews/ implementations
Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions
Creates an environment in which his/her team pursues effective and efficient operations of his/her respective areas, often in partnership with Global Risk Management, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct
Builds a high performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment; communicating vison/values/business strategy and managing succession and development planning for the team
Deliver an excellent customer experience compliant with service level expectations
Min 3 years proven people management experience
University or College degree or equivalent work experience
Expert knowledge of the Automotive Financing industry lines the Dealer Finance Center is serving,
Expert knowledge of all retail lending indirect and retail leasing products as well as solid knowledge of other retail products which may meet customer needs,
Proven ability to make sound credit decisions,
Effective communication to skillfully manage a large number of automotive dealership clients and internal partners,
Strength in ability to negotiate/mediate between multiple groups including high volume referral sources with potential for conflicting priorities/sense of urgency,
Proficient in using the Bank’s ALSCOM Retail Indirect Loan and Lease adjudication system

Senior Manager, Retail Resume Examples & Samples

Maintaining food and labor costs within established budgetary guidelines as well as purchasing procedures
Ensures all units meet and exceed all federal and state food safety and sanitation guidelines and regulations
Implements policies, procedures and SOP’s
Utilizes interpersonal and communication skills to lead, influence, and encourage others
Encourages and builds mutual trust, respect, and cooperation among team members
Achieves and exceeds goals including performance goals, budget goals, team goals, etc
Serves as a role model to demonstrate appropriate behaviors
Provides guidance and direction to subordinates, including setting performance standards and monitoring performance
Analyzes information and evaluates results to choose the best solution and solve problems
Ensures that expectations and objectives are clearly communicated to subordinates; subordinates are also open to raise questions and/or concerns
Reviews financial reports and statements to determine how Food and Beverage is performing against budget
Coaches and supports food & beverage leadership team to effectively manage wages, food & beverage cost and controllable expenses (e.g., restaurant supplies, uniforms, etc.). Will cover operational shifts when necessary
Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department’s financial performance
Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team)
Previous experience hiring food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation
Monitors the department’s actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed
Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related associates
Focuses on maintaining profit margins without compromising guest or associate satisfaction
Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance
Remains aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue and ensure a competitive position in the market
5 Years

Senior Manager, Retail Credit Initiatives Resume Examples & Samples

Maintain Effective portfolio monitoring across international sites
Monthly monitoring, analyzing and reporting on country performance trends and results in relation to targets. Consider origination trends and portfolio issues by product, channel, segment, and specific programs as developed from time to time. Overlay the impact of any macro/micro economic concerns impacting the business
Utilize local information, and MIS to gain understanding of results. Develop early warnings across the life cycle to promptly identify emerging trends that can impact portfolio performance
Review of new initiatives and portfolio management strategies by ensuring consistency in methodologies across sites and alignment to Risk Appetite Framework and Global Risk Policies
Ensure the continued and profitable growth of assets through the recommendation, development, implementation of policies and processes that provide the best solutions/ practices and accepted bank standards
Maximize risk/return trade-off in new initiative by improving operational and credit processes, and effectively managing delinquency and losses to profitably grow the business
Establish a strong and close interaction with Local Risk/Banking and GRM stakeholders to ensure alignment and coordinated efforts in the development and implementation of initiatives to optimize profitability and minimize credit losses
With a deep understanding of credit processes, deliver a robust and compelling assessment of the initiatives resulting in strong and consistent Credit Proposals by providing guidance and insight to local teams
Work collaboratively across multiple teams including I.B. Products, Sales and Service, Shared Service, Marketing, GRM, country heads, and local teams in Risk and Products. Provide leadership, guidance, actions and rationale for decisions, through regular communication to manage and promote the risk culture within the organization
As an ambassador of best practices across LATAM and C&CA; the Sr. Manager will deliver
Continuous benchmark of current Local Policies aiming to find opportunities to standardize the credit approach across the region in order to drive benefits and close gaps accordingly
Proactively perform side-by-side analysis to compare portfolio/product performance among sites and provide insight and recommendations to set the divisional standard for credit practices such as: Origination Strategies, Launch of New Products, Portfolio Segmentations and tracking and monitoring of recent initiatives implemented
With strong prioritization skills, manage the inventory of initiatives across the region to ensure a timely and full engagement of stakeholders (Models, Analytics, Technology, Lifecycle)
Establish a regional pipeline of initiatives to monitor development and adjust priority accordingly
Communicate and manage priorities within GRM and local teams
Knowledge of customer segmentation, credit scoring models, including behavioural, custom and credit bureau scores, marketing models (attrition/retention) and their respective validation process
A minimum of five years with a world class organization in the risk/portfolio management field, with a proven track record of success in leading and implementing change in the financial services sector

Senior Manager, Retail Credit Resume Examples & Samples

Lead, motivate and develop employees, including Managers who lead the Passenger Cars and Commercial Vehicle Credit teams
Escalation point for credit decisions and negotiating credit decisions with the dealer network
Coordination and preparation of daily, weekly and monthly reporting on results and statistics for Senior Management and performance of the team
Ongoing monitoring of work flows and direct to ensure peak productivity and targets are met
Ensure all legislative policies are adhered to and post mortem are conducted on a regular basis
Oversee fraud activity and trends and provide direction to our Fraud Analyst
Liaison, assessment and relationship management of Veda, Dunn and Bradstreet
Monitor total portfolio (e.g. balloon rates, shortfalls, advance rates, scorecard performance, NPL and write off rates on analysts, dealers and asset types - including vintage analysis)
Monitor campaigns, including professional fast track, MB Van fast track, etc
Promote clear communication and direction of the company’s strategies and supporting A Great Place to Work culture

Senior Manager, Retail.com Marketing Resume Examples & Samples

7+ years of experience in consumer goods industry with leadership experience across multiple customers with at least a portion of that time directly working with Amazon or other key customers such as Walmart or Target
Proven experience managing a team
Experience in Developing Marketing Strategies and Plans
Prior Search experience required
Proven analytical, data driven thought leader
Strong executional background, such as a creative activation
Planning experience; strategic thinking (forward-looking vision and anticipating of future needs)
Collaborating with brand/category teams and other key internal/external stakeholders; effective in influencing a wide variety of stakeholders, particularly in situations where Commercial leadership may have accountability for doing the work but may not have control over all decisions
Respected and trusted leader with a proven track record of achievement
Interpersonal savvy; an ability to effectively work with and connect with all levels of employees across multiple functions and geographies
Ability to motivate teams to produce desired tangible outcomes within tight timeframes
BS/BA or University degree in Business or similar field; MBA preferred

Senior Manager Retail Frontline Resume Examples & Samples

Drive retail performance, consistency, execution and optimization through lead of global and cross functional projects
Ensure projects are aligned with the retail strategy, agile, commercial and administratively sustainable for global retail markets
Develop and execute innovative and solution oriented initiatives / tools to optimize global retail processes and consistency
Evaluate retail processes to identify operational opportunities, support or procedural change to improve performance and generate efficiencies
Ensure new processes and tools are understood, accepted and correctly implemented in global retail markets
Proactive know how transfer of expertise and best practice sharing with all global retail markets
Experience and knowledge of instore processes in Retail Operations or Area Management
Experience in a similar position where the ability to set, meet and exceed targets has been demonstrated
University degree in business, economics or finance
Experience in leading and executing global projects and teams
Previous analytical or financial experience would be an advantage
Strong customer centricity / retail commerciality / communication and presentation skills
Strong organizational skills, structured work approach with attention to detail
Strong ability to be flexible and adaptable to the needs of the business
Ability to work independently and collaboratively in a team
Fluent in English as a first or second language (spoken and written)

Senior Manager, Retail Channel Marketing Resume Examples & Samples

Work with Sales and Marketing leadership to develop and execute overall goals, vision and strategy for the retail channel
Champion opportunities to drive revenue, share, and profitability in all elements of our offering including: products, programs, services, training, and communication
Use appropriate tools, processes, and resources to support organization in understanding retail category cabinet sales trends (product/pricing/promotions)
Owner of all program and product launches from Gate 3 forward (thru and after launch)
Provide analytics to support the retail channel’s strategic direction and initiatives
Work with Sales and Marketing leadership to define annual objectives for channel marketing
Lead development and execution of the integrated marketing plan for the channel, in conjunction with Sales and Marketing stakeholders (includes merchandizing, promotions, communication, and training)
Monitor Masco Cabinetry channel performance metrics and recommend corrective action where necessary
Provide regional business managers with timely and actionable data insights to better optimize territory, area, and region performance
Omni-Channel champion
Working in partnership with Sales, Product Development, and Brand Marketing to seek out relevant VOC
Develop a clear understanding of the competition and best practices relating to channel marketing and sales support
Utilize VOC to provide recommendations to drive category market share
Manage channel marketing budget to plan
Collaborate with Finance to build forecasting tools and models that support fact-based decision making
Responsible for continuous analysis of the competitive environment and consumer trends with the retail channel
Use various analysis (sales, competitive activity, demographics, etc.) to make recommendations on display assortments and merchandising
Develop business cases for display capital and other key Retail projects
Lead/Perform Line Review Analysis, Promotional Analysis and Planning, and other Ad-hoc reporting. Uses analysis to prepare presentation materials for key customer meetings
Work in partnership with the Learning & Development team to develop and execute plans for Sales Rep and Designer training for program enhancements (product launches, discontinuations, service etc…)
Lead and develop team of Channel Marketing managers
Support the use of Salesforce by uploading key reports and analysis
Strong quantitative and research skills with proven ability to demonstrate data collecting, analyzing and interpretation capabilities
Must have excellent written and verbal communication skills and be able to independently summarize key pieces of information to management
Advanced Microsoft Excel and PowerPoint skills
Must be able to multi-task and plan/prioritize responsibilities independently
Must have excellent presentation and interpersonal skills

Senior Manager, Retail Special Handling Resume Examples & Samples

A BA or BS in Business, Economics, Operations, Finance, or another relevant discipline
7-10 years of post-graduate work experience in a related function or field
Experience managing large multi-functional projects, programs, or initiatives
Data analysis skills
Deep knowledge of Excel
A Master’s Degree in Business, Economics, Operations, Finance, or a related discipline
Experience in supply chain management
Project and/or program management experience working with stakeholders or sponsors at the executive level
A working knowledge of ecommerce
SQL knowledge and experience
Experience managing others in both direct and indirect capacities

Senior Manager Retail & Franchise Excellence Resume Examples & Samples

Based on identified needs, partner with key DTC and Franchise teams to develop solutions which will enable Global & Market teams to achieve business goals and objectives
Complete pre-project analysis, capturing current processes and practices across markets and seek existing best in class resources
Develop comprehensive project plans for each project including success measures from all stakeholders, commercial implications and timeline
Develop DTC & Franchise policies and processes & tools which will be used in all markets. Manage multiple policy development projects with multiple global stakeholders to ensure the delivery of new and updated policies on time and within agreed objectives
Establish and maintain governance process for the relevant global policies and procedures manuals. Work with key stakeholders to ensure efficient process for review and revision of policies. Work with markets to deliver revised and updated policy manuals
Develop and implement procedures for tracking progress of all ongoing projects from development to implementation, including x-functional stakeholders
Work across MD, DTC lead, Franchise and Retail Operations managers in markets to drive buy in on projects and polices. Gain and integrate market needs to ensure the end product is understood and supported
Define pilot Markets and environments for assigned projects to ensure all initiatives are tested and measured before implementation
Complete post project reviews and update policy and process as required
Facilitate a culture of sharing and adopting global best practice across all Markets and channels
Evaluate the competencies of subordinates on a regular basis and provides prompt and feedback and guidance to drive high performance
6-8 years business, project management, or operational experience in a DTC/Retail environment

Senior Manager, Retail Account Services Resume Examples & Samples

Participate in the development of operational planning and ensure activities are value-driven and consistent with broader organizational goals and strategies
Manage operational effectiveness and efficiency of the department, ensuring activities meet and effectively respond to the changing needs of clients while meeting shareholder, client and employee expectations
Deliver on performance goals based on the overall business plan, monitor and manage performance, identify gaps and develop action plans to address inadequate results against plan
Provide effective communication of business goals and performance against goals to keep employees informed and motivated – through formal written communication vehicles, management meetings and team briefings and informal discussions
Ensure all management practices are consistent with CIBC values, departmental Code of Conduct and any legislative requirements.　 Foster an environment conducive to positive employee relations through modeled behaviour and through prompt and fair resolution of employee complaints.　 Proactively seek to develop, implement and support programs that minimize or prevent employee dissatisfaction (i.e. performance management practices, attendance management, reward and recognition, recruitment and selection)

Senior Manager, Retail Experience Resume Examples & Samples

Oversee the design, development, delivery and implementation of in-store marketing and branding graphics within retail environments assorting adidas licensed products such as NHL, NCAA Basketball, MLS
Ensure that all in-store graphics are on strategy, brand direction, and leveraging global provided assets and copy
Partnering closely with Retail Concepts – plan, layout, order, and install fixture shop-in-shops based on business agreements
Partnering closely with Visual Merchandising – provide guidance on product presentation guidelines, floor layout & flow, and overall capacity allocation
Develop project briefs for all programs to clearly capture objectives, budgets, timelines, KPIs, and creative direction
Select, coach, and manage vendors as needed to deliver against the project brief
Travel as needed to account meetings or project installations to ensure quality execution and efficiency
Fully understand, track, and manage all allocated project budgets to ensure alignment with forecast
Adhere to all procurement policies to ensure to ensure fiscal responsibilities and risk compliance
Excellent project management skills, with proven ability to manage large projects in on time and to budget. Demonstrated ability to successfully negotiate and influence outcomes
Ability to manage budgets and control costs (Financial Acumen)
Supportive and reliable team player who has a collaborative approach
Strong leadership skills and the ability to coach and train team members
Excellent interpersonal and communications skills, fostering the ability to deal with internal and external business partners in all levels of an organization
Ability to create, plan and deliver presentations
Bachelor's degree (B.A.) from four-year college or university
A minimum 6 years of retail environment planning, design, and implementation experience
Experience managing creative agencies and production suppliers

Senior Manager Retail Development Resume Examples & Samples

Develop influential and multi-level relationships with the key retail decision makers on Franchise support
Lead retailer strategy conversations for Consumer Products, communicate to licensee/category to understand and implement
Represent Hasbro and present the Franchises at key retail events (e.g. entertainment councils)
Ensure the Hasbro Franchises are top of mind with key retailers and all relevant information (ranges /content) are provided in a timely fashion
Collaborate with licensees to maximize digital/ecommerce activation for CP portfolio and drive promotional and seasonal events
Bachelor’s Degree and minimum of 8 years of progressive sales or marketing experience in a relevant Entertainment company or Licensing environment
Keen understanding of digital marketing and practical experience developing and driving programs with ecommerce retailers like Amazon
Action orientated self-motivated sales professional with demonstrable business acumen
Experience working cross functionally in a medium to large company, proven success in navigating through complex projects
Manage multiple stakeholder experience within a retail buying environment
Excellent presentation, communication, and negotiation skills
Creativity, enthusiasm and passion
Clear, persuasive, verbal and written communication skills including active listening ability
Team player and solutions oriented
Ability to navigates complex matrices
Proficient in MS Office, PowerPoint, Excel, etc

Senior Manager, Retail Lending Resume Examples & Samples

Competency working with and interpreting financial data
Advanced computer skills in MS Word, MS Project , Excel, and Powerpoint
Sound personal computer skills and an awareness of the technological environments of both the Bank and customers
Degree or product management/relevant field experience.
Detailed understanding of International Banking and Scotiabank’s Caribbean presence
Knowledge of Real Estate Secured Lending business or relevant experience
Excellent written and oral communication skills, especially delivering strong business cases and presentations
Working knowledge of marketing concepts
Strong financial analysis skills
Demonstrated strategic influencing abilities and management of multiple stakeholder interests
2+ years of experience in Product Management and/or Strategy roles preferred

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